Krown Manufacturing Model Krown 100 User's Manual
Contents
1. 7 RING 2 9 NO ASCII V OICE OFF E X IT 2 9 Sets number of rings in which your Answering Machine will pick up V Will send out Electronic Voice before your TTY message NOTE If your Krown 100 has ASCII instead of NO ASCII you will see lt A gt SCII You press A to set answer in ASCII before pickup by 45 5 Baudot To set your Krown 100 to Auto Answer 1 Connect your Krown 100 to the AC charger adapter Make sure you have plenty of paper Make sure you have connected your Krown 100 to the telephone line 2 Turn the Power Switch ON e Power On message such as KROWN 100 is displayed 21 DIRECT CONNECT WITH THE KROWN 100 CONT Press CTRL 0 fe M 3 WR e EAT Selects Auto Answer mode Clears overflow buffer where incoming messages are stored Your TDD Auto Answer is now AUTO ANSWER ON ready to answer calls Your incoming TDD calls will be answered printed and stored in Memory Bank 5 To answer an Incoming Call when the Auto Answer is ON 1 Press the SPACE BAR once before or after Auto Answer message is sent The Auto Answer is removed The Krown 100 is now on line with caller Alerts your caller that you are on po MERE HELLO 4 138 Ke M Type your greeting on the keyboard CTRL 9 AUTO ANSWER ON NOTE Your Krown 100 will automatically disconnect and return to Auto Answer after 30 seconds if neither person is typing If you n2. 9 5551234 9 5551234 5551234 will only be dialed if there is a second dial tone The TDD will time out after 5 seconds if there is no dial tone detected HANG UP KEY CR 9 DISCONNECT Y N DISCONNECTED NOTE When in Direct Connect it is possible to make several phone calls without turning the Krown 100 OFF between each call To hang up disconnect between calls press CTRL and 9 The Krown 100 is then ready for you to make another call 19 DIRECT CONNECT WITH THE KROWN 100 CONT TO DISPLAY AND PRINT THE ENTIRE PHONE DIRECTORY Press CTRL 4 5 EDIT MESSAGE 1 5 PHONE D IRECTOR A UTO ANSWER E MERGENCY ADDR E X IT Select D to print phone directory PHONE DIRECTORY MENU E DIT P RINT C LEAR E X IT Prints the contents of the Phone Directory Jr TONE PULSE DIALING Telephone companies offer both pulse and tone dialing The Krown 100 will use tone dialing unless you change it Most tone dialing services will allow you to use rotary pulse dialing but some rotary services will not allow you to use tone dialing To set the Krown 100 for pulse dialing cm TELTE Chooses pulse dialing Ife 3 VAIKO I Chooses tone dialing ACOUSTIC DIRECT CONNECT MODE SELECTION The Krown 100 will automatically be in the Direct Connect mode whenever you have your TDD plugged into the phone line Otherwise it is in the acoustic mode and you must place your telephone handset in the coupler with the cord on th
3. uk CALENDAR SET CLOCK Sets the clock t SHIFT RETURN NOTE The CONTROL SHIFT function keys must be pressed at the same time Hold the CONTROL SHIFT key down first and press the special purchase key at the same time GETTING STARTED TO SETUP YOUR KROWN 100 Place your Krown 100 near your telephone The power unit is connected to a regular power outlet and the Krown 100 is used with your telephone Be sure that the ON OFF switch on the TDD is OFF Plug small end of adapter cord into small hole at back of TDD Plug AC Adapter Charger into an electrical wall outlet Keep both ends plugged in even when machine is not being used for a telephone call Plug one end of your modular into the telephone wall jack Plug the other end into either jack on the back of your TDD The second jack can be used to connect your telephone set or signaling device to the TDD THE LIGHTS AND SWITCHES ON N mn N PHONE O o PRINTER Krown Manufacturing Inc Phone Light Shows sounds heard on the telephone line Power Light Show status of power When the light shows RED Power is ON GREEN Low battery power NO LIGHT Power is OFF Power Switch This switch turns the power ON and OFF Print Switch This switch turns the printer ON and OFF GETTING STARTED CONT BATTERY POWER INFORMATION Your Krown 100 is designed to operate from AC hous
4. RETURN YY JYK VAL TI Time and date are displayed RETURN 4 34 PM 11 14 02 Time and date are printed if printer is ON 28 CALLER ID AND CALL BACK FEATURE Caller ID will allow you to view the name and number of the call you received The Krown 100 can store 25 names and numbers in the caller ID list When the list is full the newest call replaces the oldest call It is a good idea to check the caller ID list frequently to remove any unwanted on the caller ID list To activate Caller ID CTRL SHIFT T 1 CTRL SHIFT T turns Caller ID ON and OFF You must enable Caller ID before you can receive Caller ID names and numbers 2 Turns on answering machine refer to Auto Answer section 3 When Krown 100 receives a call wait until the first ring is over The name and number will be sent to the Krown 100 and will be displayed on the screen 4 Now you can let the answering machine pick up or take over the call by pressing SPACE BAR several times To view Caller ID list and delete names CTRL T 1 Press CTRL T the latest call will be displayed 2 Use the arrow keys to scroll through the list 3 Use BACKSPACE to delete the name and number displayed on screen 4 Press RETURN to call back to the number currently displayed on the screen 5 Press CTRL T to turn off the Caller ID mode To call back a number from a caller ID list press CTRL T and use arrows keys to scroll to
5. rr rrr rn rara a nana a ie a is Rape so ss 34 Take your Krown 100 with Volle ed pd iii i sui i i uam d ERE metra s Ix MER 35 Technical SD COTE OS TLO MS soap iai iii ii i i mds NM Ma Pe tc i EA E E i as 36 Tran portaat Informations C 37 Taking Care of your TDD Troubleshooting Miscellaneous Information Commonly Used TDD Abbreviations Special TDD TY Y Operator Services AVI RCC Required Inforim liOl eo tea veces ii masia Qd uda i a peu mI ERAN eae Era ay ad aes 39 Dual Phone Jacks AC Power Jack Direct Connect wes Acoustic Coupler Paper Cover Battery Pack Thermal Printer Li Visual Display Phone Light Printer Switch Power Light Keyboard Power Switch Krown 100 Keyboard AUTO 5END 1 K MENOR J ANS REDIAL ENTER INSERT DELETE CLEAR SAVE HANG UP INTL FOR THE TELEPHONE COMMUNICATION IN DIRECT CONNECT PRESS SPACE BAR PULSE CODE Most of the keys on your Krown 100 are same as the keys used on a typewriter but some are special and easily identified and understood SPECIAL PURPOSE KEYS KEY OPERATION DUTIES CONTROL Used with another key to tell the Krown 100 to perform or set a particular feature The key must be pressed first and held while another key is pressed Controls the typing of the symbols shown on the keys ARROW KEYS Moves the cursor pointer to the left or right one character at a time for reading and changing s
6. 9 and then CTRL V to turn off VCO mode CTRL CTRL CTRL V 31 NOTE Voice Carry Over is optional for the Krown 100 Call the manufacturer to have it installed USING YOUR KROWN 100 WITH A WIRELESS PHONE If you order your Krown 100 with wireless option use the supplied cable to connect your TDD direct to a select digital cell phone or a cordless phone with 2 5mm headset jack When purchasing a cell phone and service from your Krown 100 make sure you get a TDD compatible unit or look for the TDD cell phone symbol OR MAKING A CELLULAR CALL WITH YOUR KROWN 100 Always charge the TDD and your cell phone in full before use Make sure you get a strong signal from your provider and your TDD is off Setup your cell phone to work in TDD mode A BWN Connect the cable from the cell phone to the TDD Turn on your TDD Select TDD mode on your cell phone refers to your cell phone manual for more detail Dial the number you are calling on the cell phone If the other party s TDD picks up the Krown 100 will display text and the conversation has been started ANSWERING A CELLULAR CALL Make sure to turn the Ringer of your cell phone to vibrate mode If your battery doesn t support this mode you may need to order a vibrate batter from your cell phone provider l 3 If the cell phone vibrates you have an incoming call connect your Krown 100 using the cable that come with your TDD to the cell phone Answer
7. If changes occur you will be notified in advance to give you an opportunity to maintain uninterrupted service Krown Manufacturing Inc 3408 Indale Road Fort Worth Texas 76116 39 NOTE NEN U FACTURING 3408 Indale Rd Fort Worth TX 76116 Voice 817 738 2485 TTY TDD 817 738 8993 Fax 817 738 1970 email info krowntty com ORDERS 1 800 366 9950 www krowntty com
8. THAT THE 911 SERVICE WILL PROPERLY RESPOND TO A TDD CALL TO PROGRAM EMERGENCY ADDRESS Press CTRL 5 EDIT MESSAGE 1 5 PHONE D IRECTOR A UTO ANSWER E MERGENCY ADDR E X IT E Program your current home address CTRL 9 Save your address to memory X Return to normal TTY operation NOTE The appropriate message will repeat again until you are not busy and able to type back to the operator But the display still continues to show the message from the operator 30 HOW TO MAKE A VCO CALL VOICE CARRY OVER Krown 100 has Voice Carry Over to transfer your voice over the line and receive the baudot back from a Relay operator If your Krown 100 comes with the VCO feature you are now able to make a VCO call by the following To make a VCO call 1 Press SHIFT DIAL and then type the number of the State Relay If you entered the State Relay number in setup before you can type CTRL R to auto dial Relay If the last call you made was to Relay you can also use CTRL DIAL to redial the Relay number 2 When receiving a Relay message type VCO CALL PLS GA on the keyboard of the Krown 100 3 Press CTRL V The display will show CONES VCO MODE ON 4 You will receive the prompt from the Relay operator to start voice Now you can speak the number you want to dial to the mouthpiece of your attached telephone or get close to your Krown 100 to use the internal microphone 5 Finish the call by using CTRL
9. The Power Light glow red KROWN 100 is displayed 2 Place your telephone handset firmly into the acoustic cups with the cord to the LEFT Make sure the telephone cord is not connected to the back of the TTY 3 Type an answer message Example SHELLEY HERE GA 4 When both people have finished the conversation place your telephone handset back on the phone 5 Turn your Krown 100 off MAKING AN OVERSEAS CALL To place a call outside the United States or Canada you may need to change the transmission speed Baud rate at which your Krown 100 sends messages In the United States and Canada the standard rate for TDD TTY transmissions is 45 5 Baud while the international standard is 50 Baud Change between Domestic and International Baud rate Ka You are ready to go ahead and dial your overseas call To change back to the domestic TDD TTY Code after your call follow the steps below Change between International and Domestic Baud rate LX Back to the domestic TDD TTY Code NOTE After finishing the conversation you can review and print the whole message by using CTRL SHIFT 5 12 THE MEMORY The Krown 100 allows you to store 32 768 32 KB characters in its Random Access Memory RAM You can store frequently used messages or save on long distance charges by preparing a message ahead of time MEMORY AREAS The Krown 100 s memory is divided into 6 blocks consisting of 5 areas labeled
10. characters at the point where you want to make the change To delete a character Type CTRL and 7 DELETE and the character above the cursor will be deleted You must press CTRL and 7 for each character that you want to delete CTRL 7 JKA Deletes a single character 15 THE MEMORY CONT To add characters in the middle of a message Move to the location where you want to add material and type CTRL and 6 INSERT This will put you into insert mode Now whatever you type will be put into the text at the cursor position and the text to the right will simply move over to make room for the new letter If you do not use insert mode each character you type will replace the character that was there before LS uoo Activate or turns off insert mode what you type is added to the message For example if you type H at the beginning of the message shown above the display on the left will be shown Type CTRL and 6 again to get out of insert mode To save the changes you have made type CTRL and 9 CTRL 9 Saves a new message USING THE PHONE DIRECTORY You can store phone number in any of 26 memory locations Begin by typing CTRL and 5 to access the memory areas Type D to indicate that you want the directory not one of the numbered areas Then you ll be asked to pick a location in the directory Press CTRL 5 EDIT MESSAGE 1 5 PHONE D IRECTORY A UTO ANSWER E MERGENCY ADDR E X IT PHONE DIRE
11. in to the AC charger adapter and the unit is turned OFF If you are using your Krown 100 on battery power and the red Power Light starts to turn green this shows that the battery needs recharging The light will be green for several minutes Then the Krown 100 will stop working When this happens you must change over to AC power house electricity to continue using your machine until you recharge the battery It is suggested that you exercise the battery in your Krown 100 at least once a month That is operate the unit on battery power until it needs recharging Then recharge the battery by plugging in the AC charger adapter for 12 to 14 hours The unit must be turned OFF in order to recharge Repeat this cycle at least once a month When used regularly in this cycle the battery should last for about three years The replaceable sealed battery pack is a single unit that contains the battery connector and cover This is located on the underside of the Krown 100 at the back of the unit Replacement battery packs are available from Krown Manufacturing or your local Krown distributor To replace the battery pack depress the thumb notch in the center of the cover and slide the unit to the back of the TDD Carefully unplug the connector Replace with a new battery pack unit JA TECHNICAL SPECIFICATIONS S rr ep 47 key 4 row keyboard Display M E 40 x 2 Blu
12. the call on your cell phone usually your press talk or send button on your cell phone Refer to your instruction book for how to answer a call for your phone Turn on your Krown 100 and type your greeting message When you are ready to hang up turn off the Krown 100 and press the button to hang up the call for your cell phone NOTE Connecting g your Krown 100 to a wireless phone is an option Please call your Krown s representative to have it installed 33 USING YOUR KROWN 100 WITH WIRELESS PHONE CONT USING YOUR KROWN 100 WITH A CORDLESS PHONE You can connect your Krown 100 to a cordless phone with a 2 5mm headset jack and enjoy the free dom of making a call around the house Charge the cordless phone and Krown 100 at night to get them ready to use next day Making a cordless phone call with your TDD 1 Connect the Krown 100 to the cordless phone using the 2 5mm audible cable 2 Turn on your Krown 100 3 Press ON or TALK button on your cordless and watch Phone light on your TDD to make sure your get a dial tone 4 Dial number on your cordless phone 5 If the other TDD or Relay agent picks up your call your Krown 100 will display text message and the communication link has begun TROUBLESHOOTING FOR TDD WIRELESS CALL There are many new technology that has been used to establish the wireless communication link between your and the other TDD users you will get some problems sometimes by many ca
13. CONNECT WITH THE KROWN 100 The Direct Connect feature saves your time and gives you a better connection You can use your Krown 100 without having to place the telephone handset into acoustic cups It also gives you the choice of dialing from the keyboard or from numbers stored in the Phone Directory see page 19 To connect your Krown 100 to your telephone line plug one end of your modular telephone cord into the telephone wall jack Plug the other end into either jack on the back of your Krown 100 After chaning to Direct Connect it is necessary to press the SPACE BAR or SHIFT DIAL to connect with the telephone line KEYBOARD DIALING Turn the Power Switch ON The Krown 100 will automatically change to and remain in Direct Connect when you have your unit plugged into the telephone line LA A age S YVA TDD is now ready to dial If the Krown 100 is not plugged into the phone line the screen will display LINE NOT CONNECTED Check the phone line and press SHIFT DIAL again Type the number you want to dial and press 1847 3 O34 ae WADE EPA The number is display RETURN CHECK FOR DIAL TONE DVI e TDD is now dialing If you make a mistake dialing you must press and hold CTRL DISCONNECT Y N B The phone line is now cleared and DISCONNECTED you may begin dialing again SHIFT DIAL LAAN 0 13 89 9 VAR TDD is now ready to redial it 18 DIRECT CONNECT WITH THE KROWN 100 CONT M
14. CTORY MENU E DIT P RINT C LEAR E X IT TYPE A Z DIRECTORY 1 VOICE RELAY NBR 2 TTY RELAY NBR OR BACKSPACE TO RETURN EDIT DIRECTORY M lt OVR gt gt CTRL 9 Saves your entry CLEARING THE PHONE DIRECTORY pacan When you want to replace your phone directory completely you can delete all of the numbers in your phone directory at once e F DELETE MESSAGE 1 5 PHONE D IRECTORY A UTO ANSWER E MERGENCY ADDR E X IT EI CLEAR DIRECTORY Y N Press Y to clear directory and N to keep it a 16 THE MEMORY CONT RELAY DIAL ELECTRONICS VOICE The Krown 100 will auto dial your States TTY Relay Service It will also once programmed give your state s Relay Service by using electronics voice to the hearing party To set up press CTRL and 5 Press cm 4 5 EDIT MESSAGE 1 5 PHONE D IRECTOR A UTO ANSWER E MERGENCY ADDR E X IT Press to enter Phone Directory Menus PHONE DIRECTORY MENU E DIT P RINT C LEAR E X IT Press E to edit directory TYPE A Z DIRECTORY 1 VOICE RELAY NBR 2 TTY RELAY NBR OR BACKSPACE TO RETURN Press 1 key and to enter Voice Relay number 1 E EE UE Enter your state s Voice Relay T 9 To save Relay number CTRL Press 2 key to enter TTY Relay number 2 Uu BEL E Enter your state s TTY To save Relay number CTRL Je oo BACK To return to Phone Directory menu SPACE 17 DIRECT
15. E Optional The ASCII feature of your Krown 100 allows you to communicate with others who do not have Baudot TDDs but instead have a home computer or computer terminal connected to a modem Of course you can also communicate in ASCII with other TDD users who have ASCII TDDs You may also use your TDD to communicate with some computer data bases or computer bulletin board systems such as CompuServe or DEAF NET The Krown 100 with ASCII is setup to automatically communicate in ASCII in the following modes when you turn on the Krown 100 300 Baud Half Duplex Answer If you manually select the ASCII mode by pressing CTRL BACK SPACE and you do not change the modes Press N the Krown 100 will be in the following modes 300 Baud Half Duplex Answer It can also be changed to the following modes 300 or 110 Baud Half or Full Duplex Answer or Originate When calling a computer service to receive information your TDD should be setup as follows 300 Baud Full Duplex Originate Remember when using ASCII for TDD to TDD you Krown 100 is preset in the correct modes the only change that may be need would be the selection of ORIGINATE or ANSWER mode 25 depending upon who placed the call first USING THE OPTIONAL ASCII FEATURES AND FAST TYPE CONT TO CHANGE MODE SETTINGS Or BACK CTRL Ed USE ASCII Y N Y CHANGE MODES Y N KUIN SIAN P SSI You will remain in the preset ASCII mode 2 18 2021820348 41 Y
16. E MESSAGES will be received on your TDD screen 4 If you wish to ERASE the message that you just received type your PIN now 23 MULTI WIDE PRINTING FEATURE The Multi Wide printing feature of your Krown 100 allows you to select three sizes of letters and numbers that are printed on your TDD These three sizes are this is normal size A print when you type Normal 20 characters line THIS IS NORMAL SIZE POUT MARU SEU IEI Condensed 24 characters line These characters are a little this is condensed size smaller than the Normal Size characters They print whan gou types THIS maybe be used if you wish to save paper by printing IS CONDENSED SIZE PRINT li h WHEN YOU RECEIVE smaller characters e v al i v BP iga Wide 12 characters line These characters are very large THIS I5 HIDE PRINT and bold and are useful for people who have WHEN YOU RECEIVE difficulty reading the Normal Size characters To select Condensed Print press and hold the CTRL key and press C Cm E ONAN ANG is displayed To select Wide Print press and hold the CTRL key and press W CR w IT SINI is displayed To select Normal Print press and hold the CTRL key and press N ONI EE is displayed NOTE When the Krown 100 with the Multi Wide printing feature prints in ASCII the print will always be Condensed Print CTRL Jt N The Krown 100 will remember this print width that you selected For example i
17. EMORY DIALING Turns the Power Switch ON KROWN 100 The red phone LED stays on to indicate your Krown 100 is plugged into the telephone line The Krown 100 will automatically switch from acoustic mode to Direct Connect and remain in Direct Connect when you plug your Krown 100 into the phone line SHIFT T N LAdA aide EA TDD is now ready to dial If the Krown 100 is not plugged into the phone line the screen will display MSN OO Yet Check phone line and press SHIFT DIAL again Zoe 4 0 8 Niko 24 Dial tone is detected sadam LO 2 80 9 YM DD is now ready to dial Chooses phone number location M for example and dials DIALING 551234 REDIAL If you want to use the Redial feature do not turn the TDD off after you dial a number Use CTRL 9 to disconnect the telephone line and press The Krown 100 will utomatically puis DAL SEGA NG ER DUAL WULF redial the last dialed number DIALING 5551234 There is another unigue feature that the Krown 1 provides If you intend to use the Krown 100 behind a PBX or a telephone system that will send a second dial tone to your phone after you have dialed the access code for outbound calling usually an eight 8 or a nine 9 the Krown 100 will detect this secondary dial tone and dial the rest of the number automatically This feature is activated by using the sign between the digits This feature may be used in keyboard dialing or memory dialing
18. KROWN MODEL KROWN 100 I AROWN NEN UFACTURING Krown 100 Instructions 3rd Edition December 2002 Krown Manufacturing Inc 3408 Indale Rd Fort Worth Texas 76116 voice 817 738 2485 TTY TDD 817 738 8993 fax 817 738 1970 email info Okrowntty com www krowntty com INTRODUCTION Welcome to state of the art Telecommunications Devices for the Deaf manu factured by the industry pioneer Krown Manufacturing For nearly three decades Krown has provided a full line of TDDs to meet the many individual needs of the deaf and hearing impaired Expert craftsmanship superior design and affordable prices are what Krown Manufacturing stands for Your new Krown 100 is the very latest in Krown technology The unit is com pact lightweight portable and easy to use This manual is set up so that you are able to begin using your Krown 100 immediately while you take your time and become familiar with its many unique features A Quick Reference Guide is located on page 9 of this manual for you conven ience It provides a summary of the features that your Krown 100 offers If you have any question that this manual does not answer feel free to call our Customer Services Department toll free at 800 366 9950 YOUR KROWN 100 COMES WITH Krown 1000 Power Cord with AC Adapter Modular Cord nstruction Manual Warranty Card Form KROWN MANUFACTURING Our Mission is to improve the quality of life for people
19. Krown 100 cannot be plugged into a party line or directly connected to coin telephone service you must use the acoustic coupler in these instances 2 Before connecting your Krown 100 the FCC requires that you notify your local phone company Business Office Call or write your TDD operator The phone number and address is in the front of your phone book Your phone company will want to know Your phone number Product name Krown 100 FCC registration number B487D 71481DT E Ringer equivalence 0 4A 0 7B Jack RJII RJI3 The FCC requires that you notify your local telephone company when you move your phone permanently 3 Repairs may be made only by Krown Manufacturing or authorized Krown service agencies This applies at any time during or after warranty If any such unauthorized repair is performed registration connection to the telephone lines and the remainder of warranty period all become null and void 4 If your Krown 100 causes harm to the telephone network the telephone company may temporarily discontinue your service If possible they will notify you in advance But if advanced notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the situation and you will be informed of your right to file a complaint with the FCC 5 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your Krown 100
20. M1 to M5 plus a directory of phone number MI and M2 can hold approximately 100 characters each These are suitable for messages or as a greeting that might be used for any incoming call or can be used to store a message that will be sent as an outgoing call M3 holds 300 characters for somewhat longer messages M4 holds 10000 characters for even longer messages MS stores all outgoing and incoming data automatically using the remaining available space If the space available to store messages runs out during a conversation new data will allow overwrite the old data in area 5 beginning with the oldest message This will not affect stored messages in any other area Information on area 5 cannot be send to another TDD TTY A phone directory with labels A to Z provides 26 locations of 25 characters each which can be used to store and view frequently dialed phone numbers ENTERING AND SAVING A MESSAGE To store a message you must first choose one of the numbered memory areas Pressing CTRL and 5 accesses the available memory areas so that you can select the one you want to use PRESS CTRL 5 EDIT MESSAGE 1 5 PHONE D IRECTORY A UTO ANSWER E MERGENCY ADDR E X IT Fx Choose memory area 1 then press INNEN Type the messages you want to store It will be displayed as you type To store the message type CTRL and 9 SAVE The message will be stored CTRL 9 EDIT MESSAGE 1 5 PHONE D IRECT
21. OR A UTO ANSWER E MERGENCY ADDR E X IT 13 THE MEMORY CONT SENDING A STORED MESSAGE To send a stored message turn on the Krown 100 connect the phone handset and dial the number to which you want to send the message When you get an answering message and a GA Go Ahead from the party you are dialing press the CTRL key and at the same time the number or the memory area which your message is stored Your message will be sent Before and after sending a stored mes sage you can type messages in the usual manner To interrupt sending a message type CTRL and 4 EX PO NPS INGA Sends the contents of a memory area The diagram shows how to send the contents of memory area 4 DELETING A STORED MESSAGE You can erase or clear all of the information in a memory area by typing CTRL and 8 CLEAR You will be prompted to enter the number of the area to be cleared CTRL MESSAGE 1 5 PHONE D IRECTORY A UTO ANSWER E MERGENCY ADDR E X IT Or if you want to clear Directory press 1 OI Va ene A ATA HE Press Y to clear Press N to keep To clear auto answer message press To clear Emergency address press VIEWING A STORED MESSAGE To read a message stored in memory you must first access the memory areas Then you should type a number to tell the Krown 100 where the message is stored cm 5 EDIT MESSAGE 1 5 PHONE D IRECTORY A UTO ANSWER E MERGENCY ADDR E X IT Ex Ch
22. a TDD call Making an Overseas call ROMEON eoe o cma siue tad SENT E EIE dI us 13 Memory Areas Entering and Saving a Message Sending a Stored Message Deleting a Stored Message Viewing a Stored Message Editing a Stored Message Using the Phone Directory Clearing the Phone Directory Relay Dial Voice Direct once EM 18 Keyboard Dialing Auto Direct Dialing Redial Hang up Key To Display and Print the Entire Phone Directory Tone Pulse Dialing Follow on Dialing Acoustic Direct Connect Mode Selection Using the Krown 100 Auto Answer Feature To Activate Remote Message Retrieval Multi Wide Printing Feature pe br susi iii iii i i bise Mat por M idu ena Pea ar ntes 24 Test Message Using the Optional ACII Features and Fast Type eene 25 ASCII Fast Type To Change Mode Settings To make your ASCII Call To receive an ASCII Call Usine th Clock Calendar err 28 Caller ID and Call Ba kis ass jos iii i ii i asua nasse 29 Emergency 85i HET rn E E E E E 30 TABLE OF CONTENTS CONT XI XII XIII XIV XV XVI XVII How to makes a Voice Carry Over VCO and Hearing Carry Over HCO Call 3l Using Krown 100 with wireless phone seen enne e naan enne enne nnne 32 Loading and Changing the Paper Roll
23. e LEFT nn FOLLOW ON DIALING Your Krown 100 may be used to send a credit card number or other sets of numbers as may be required when making credit card calls calling computerized information systems shop at home services and so on To use this feature after you have started your call in Direct Connect ENTER NUMBER AND CR 5046751234 Enter your number from the Krown 100 keyboard and then press the carriage return key 20 DIRECT CONNECT WITH THE KROWN 100 CONT USING THE KROWN 100 AUTO ANSWER FEATURE The Krown 100 has a built it answering machine to answer your calls when you are away To use Auto Answer the Krown 100 must be ON and you must have saved an outgoing message Press cm 5 EDIT MESSAGE 1 5 PHONE D IRECTOR A UTO ANSWER E MERGENCY ADDR E X IT To enter Auto Answer setup press AUTO ANSWER MENUS E DIT O PTIONS P IN E X IT B Enter Auto Answer outgoing message E Ex HELLO THIS IS SAM S ANSWERING MACHINE PLEASE TYPE YOUR NAME AND PHONE NUMBER AND I WILL RETURN YOUR CALL GA CTRL 9 To save Answering Machine message To clear outgoing Auto Answer message exit the edit menu by using X then press CTRL 8 to enter clear menu CTRL J 8 DELETE MESSAGE 1 5 PHONE D IRECTORY A UTO ANSWER E MERGENCY ADDR E X IT MEMORY CLEARED To exit press X You can use CTRL 5 and press A to enter Auto Answer menu AUTO ANSWER OPTIONS
24. e VFD lj T S ESTI K LATE NSA TSS 20 24 12 column multi wide thermal printer V A P Printer speed 2 lines per second MY Receive characters printed in ALL CAPITAL LETTERS Transmit characters printed in lowcases letters occ TEES 2 1 4 wide paper rinio UI Baudot code 45 5 Baud a 1 start bit 5 data bits 1 5 stop bits PT International 50 Baud speed selectable E S as Acoustically coupled to round and rectangular handsets IVT GIGI P RD 32768 32k character memory RETE EE Non volatile X data 5 separate message areas T X O Stores all conversations j E E a AC charger adapter Model 48DT 7 A UL listed a i ini a a i i li i o k EE Ni Cad rechargeable battery pack ski D Das a K esse ED a Sai adage Paetus i Lia fron Customer replaceable sealed pack Physical Dimensions Size W 9 5 24 2mm L 12 5 32 5mm H 2 75 7mm 36 IMPORTANT INFORMATION TAKING CARE OF YOUR TDD Caution The adapters are NOT interchangeable You MUST use the adapter that comes with your TDD Be sure to turn your machine OFF when not in use Keep your machine away from extreme tempera
25. e electricity power The battery is used for backup memory If you unplug the AC adapter from the machine the Ni Cad battery will operate for approximately 1 2 hours when fully charged The batteries will automatically recharge whenever the unit is plugged into the AC charger adapter and the TDD is turned OFF To help the battery last longer let it run down until the Power Light turns green This means that the battery is running down and needs recharging The light will be green for several minutes Then the Krown 100 will stop working When this happens you must change over to AC power to continue using your machine until you recharge the battery To reset the Krown 100 after the battery has drained press and hold CTRL amp SHIFT A period On the display you will see MEMORY LOST PLEASE RUN SETUP It is suggested that you use the Krown 100 with battery power in a regular cycle That is operate the unit on battery power until it needs recharging Then recharge the battery by plugging the TDD into the AC charger adapter for 12 to 14 hours The unit must be turned OFF in order to recharge TDD ALERT Each time your Krown 100 is turned on the TDD Alert feature emits tones automatically without interfering with any of the TDD functions This feature is turned off if the electronic voice is activated instead These tones are to notify the party you are calling that a TDD call is being received The moment another TDD answers the tones aut
26. eed to prevent this form happening vela ae You will now not be disconnected IMPORTANT To end your call and return to Auto Answer CTRL ji 9 AUTO ANSWER ON You have now disconnected the phone line and you are back in Auto Answer To turn Auto Answer OFF CTRL 0 AUTO ANSWER OFF TO ACTIVATE REMOTE MESSAGE RETRIEVAL AND DELETION The Remote Message Retrieval feature lets you retrieve your message while away from home You may also delete erase these messages after you have read them Your TDD is again in Auto Answer and ready to answer calls CTRL J 0 To enter setup cm 5 EDIT MESSAGE 1 5 PHONE D IRECTOR A UTO ANSWER E MERGENCY ADDR E X IT 22 DIRECT CONNECT WITH THE KROWN 100 CONT To enter Auto Answer menus n AUTO ANSWER MENUS E DIT O PTIONS P IN E X IT Enter your PIN with letters and number 16 characters maximum e PERSONAL IDENTIFICATION NUMBER PIN gt CTRL 9 To save your PIN Set your Krown 100 to Auto Answer see previous page To retrieve your messages from another TTY 1 Dial your number Auto Answer will answer with your personalized message The time and date will appear at the beginning of each message 2 Type your PIN after the message is finished e The password must be at least 5 letters in length e All of your message will be sent to you 3 The message RE ENTER PIN TO ERAS
27. elephone number now on your telephone not on the Krown 100 If the phone is not steady nor flashing your phone extension may be in use by someone else 4 Watch the Phone Light after you dial the number If the light shows 1 SLOW FLASHING Telephone is RINGING at the number dialed OR 2 FAST FLASHING Line is BUSY at the number dialed OR 3 IRREGULAR FLASHING 1 Your call cannot be completed as dialed Hang up check number and try again or call the TDD Operator for assistance 2 The number is voice only 3 Your call has been answered by an answering machine 5 The incoming messages are printed in upper case CAPITAL letters Outgoing messages are printed in lower case small letters 6 The logo on top of the TDD shows how to position the phone handset 7 Unplug the Direct Connect line when you use the Acoustic phone call TELEPHONE CONVERSATIONS 1 When someone answers your TDD call with his her TDD the person s response will end with GA Go Ahead You now type back Pressing the GA key is like saying Okay it s your turn to talk now 2 When both people are ready to hang up press the SK key instead of GA or GA to SK This means Stop Keying When both have typed SK the conversation is finished Hang up the telephone by putting the handset back on the phone Turn the power switch off 11 USING YOUR KROWN 100 CONT TO ANSWER A TDD CALL 1 Turn the Power Switch on
28. er roll from the paper in the machine 3 To remove the paper remaining in the printer press the RETURN key several times until the paper comes out at the top of the printer 4 Cut the paper at the end of the new roll into a point of V shape AVN SAD Place the paper roll spindle that you removed in Step 1 into the hole in the center of the paper roll 5 Insert the new paper roll by feeding the paper into the well Be sure that paper feeds from the BOTTOM of the roll See Figure 3 6 Using the RETURN key feed the paper until it comes up behind the print head Continue feeding until the paper comes up through the paper cutting window as shown in Figure 4 7 Place the roll of paper in the paper well and replace the plastic cover on the machine Please Note The Krown 100 does not use any ink or ribbon Instead it uses special paper that prints using heat This paper is called thermal printing paper Your Krown 100 will not work with any other kind of paper To insure that you receive the highest quality thermal printing paper order from your local Krown distributor 34 TAKE YOUR KROWN 100 WITH YOU The Krown 100 can operate from battery power making your unit completely portable To use battery power unplug the AC charge adapter from the unit When the batteries are fully charge the Krown 100 will operate for about 1 2 hours The batteries automatically recharge whenev er the unit is plugged
29. es in memory Turns the Auto Answer feature on and off j Redial the last number dialed Starts ASCII mode or changes back to Baudot TDD setting for ASCII Turns electronic voice on and off In Fast Type receiving mode this function allows Krown 100 to interrupt the other party Dials Relay number stored in memory Allows you to view Caller ID list Turn Caller ID mode on or off leave power ON for Caller ID Turn power OFF to turn off Caller ID Turns VCO mode on or off NOTE The CONTROL SHIFT function keys must be pressed at the same time Hold the CONTROL SHIFT key down first and press the special purchase key at the same time KEYS USED WITH CONTROL KEY CONT OPERATION DUTIES RETRIEVE Display and prints auto answering and conversation MESSAGES messages AMBULANCE Automatically dials and communicates with 911 CALL operator to ask for an ambulance to be sent to the address stored in memory 911 CALL Automatically dials 911 and allows conversation with 911 operator POLICE CALL Automatically dials and communicates with 911 operator to ask for the police to be sent to the address stored in memory l FIRE TRUCK Automatically dials and communicates with 911 CALL operator to ask for a fire truck to be send to the address stored in memory SHIFT CLOCK amp View Date and Time
30. etter TIHRULG Through NIS edicion Message THX Thank You MIN SPS Minote U msiusotsimatesamiesen You BIT eaa setti Night UE aee doisos Your PLUS sesun iepetu ratus Please WUD vasierssscsesczeacds Would G RITE Question XOX Hugs amp Kisses SPECIAL TTY TDD OPERATOR SERVICES 800 833 3232 This special toll free TDD operator number can help you with Directory Assistance calls Credit card calls Collect calls Third party telephone calls Person to person calls Calls from a hotel or motel Calls from a coin phone for collect third party or credit card calls The TDD operator can also Reach a number you have a problem getting Arrange credit on any misdialed numbers Report any problems with your telephone Check to see if a TDD is available at the number being dialed Tell you what a voice recording says if the number you dialed has an answering machine Ask your telephone company for the booklet that tells you how to use TDD TTY operator services 38 FCC REQUIRED INFORMATION Your Krown 100 has been granted a registration number by the Federal Communications Commission under Part 68 Part Rules and Regulation for direct connection to the telephone lines The FCC requires that you be advised of the requirements involved with owning a telecommunications device 1 Connect your Krown 100 to the nationwide telephone network through a telephone company provided registered jack Your
31. f you select Condensed Print and then turn your Krown 100 off your Krown 100 will be in Condensed Print mode when you turn it on again TEST MESSAGE A test message is built into the Krown 100 to use when testing the printer on the machine To test the printer CTRL ku Q ka Lolo Gi CO Md CE The test message is displayed and printed CTRL 3 SUO a E VA B To end the test message 24 USING THE OPTIONAL ASCII FEATURE AND FAST TYPE FAST TYPE Your Krown 100 has a feature called FAST TYPE With this feature if you are communicating with another Krown TDD equipped with FAST TYPE or a different type of TDD with an equivalent feature you now have some new and added capabilities You may type as fast as you like up to about 100 words per minute You may also interrupt the conversation when the other person is typing to you To interrupt the other TDD you may type CTRL NAGU aid E appears on you TDD INTERRUPTED Peas on the TDD you are trying to interrupt To enable FAST TYPE BACK appears on you TDD Type N to CTRL aer AMON disable to ASCIL N Oh PER d HAE Type Y to turn on Fast Type If you type N you will return to N UN CINE the Baudot 45 5 standard NOTE If you select FAST TYPE ON your Krown 100 will still automatically communicate with older TDDs or with TDDs that do not have FAST TYPE or similar features in BAUDOT TDD Code 45 5 Baud ASCII COD
32. omatically stop If you do not want the TDD Alert tones to be sent automatically press the CTRL amp S keys at the same time or press it again to turn TDD alert back on Cms TDD ALERT ON C s TDD ALERT OFF ELECTRONIC VOICE The Electronic Voice is a single programmable voice message that is stored in the memory of your Krown 100 The message is used for calling hearing people at VOICE TDD number For example Texas Relay number 1 800 735 2988 It tells them Please use TDD or call through Relay The voice message will be repeated until your TDD conversation begins when your TDD receives sig nals from another TDD As soon as the other person begins to type the electronic voice message stops To turn the Electronic Voice ON and OFF Press CTRL and SPACE BAR to turn your Electronic Voice on VOICE ON will appear on the display screen Press CTRL and SPACE BAR to turn your Electronic Voice off again VOICE OFF will appear on the display screen em rera cm rere Make sure that you program the relay number in setup see page 17 10 USING YOUR KROWN 100 HOW TO MAKE A TDD CALL BY USING ACOUSTIC CUPS GARE m 1 Turn ON the Krown 100 THE TWO LINE DISPLAY WINDOW WILL SHOW KROWN 100 2 Place telephone receiver down firmly in the rubber acoustic cups with telephone cord on the LEFT 3 If the Phone Light is on and steady there is a dial tone Dial the t
33. ooses area M2 ABCDE i gU LL 14 THE MEMORY CONT You can use the arrow keys to move forward or backward through the text e dJi Moves to the right IN Moves to the left To move guickly in a stored message press the CTRL key and an arrow key at the same time The display will keep showing more text on the side of the arrow until you release the key CTRL gt aC IN AN e Move continuously through a stored message CTRL EI ABCDEFGHIJ When you are done looking at the message press CTRL and 9 SAVE to store the message again and clear the screen CTRL 2 saves the message EDITING A STORED MESSAGE To change the information in a stored message you need to access the area in which the message is stored see page 15 Use the arrow keys to move forward or backward in the text to reach the part you want to change Whatever you type in a memory area will replace any material unless you turn on the insert mode first CTRL 5 EDIT MESSAGE 1 5 PHONE D IRECTORY A UTO ANSWER E MERGENCY ADDR E X IT dO NC M Ex Chooses area MI To change an entire message Type over an existing message to replace it with new information then type CTRL and 9 to save the new information You may also erase all the information in a memory area see page 16 To change part of a message Move the cursor to the point where you want to make a change and then delete or insert
34. ou are going to change the preset mode Yes chooses Half Duplex Y SB N 300 BAUD Y N No chooses Full Duplex Y OR N ORIGINATE Y N R amp chooses 300 Baud No chooses Answer mode Y OR N 110 BAUD FULL ANS Yes chooses Originate mode No chooses Answer mode i After the three selections have been made the selected modes are displayed Ex If the last three question have been answered with N the display will read 110 BAUD FULL ANS TO MAKE YOUR ASCII CALL Placing a call with you Krown 100 ASCII is done the same way as placing a call in Baudot The only difference is setting the mode to ASCII To make the call acoustically place the telephone handset in the acoustic cups with the cord to the LEFT To make the call in Direct Connect connect your TDD as described on page 18 and make sure you are in ORIGINATE mode BACK cm aer USE ASCII Y N Y CHANGE MODES Y N y OR Yes if you want to change modes No this answer will keep the TDD in the preset modes 300 BAUD HALF ANS Dial the number from the telephone set if you are using the acoustic cups or from the keyboard if Direct Connect is used The phone light will show you if the phone is ringing or busy Carrier is displayed when the call is complete and connection has been made Begin your conversation 26 USING THE OPTIONAL ASCII FEATURES AND FAST TYPE CONT After your Conversation 1 Place the telephone hand
35. set back on the phone or press and hold CTRL and 9 if in Direct Connect in order to hang up 2 Turn your Krown 100 OFF The machine will be set to communicate in Baudot TDD when you turn it back ON TO RECEIVE AN ASCII CALL Your Krown 100 with ASCII is set up to automatically receive calls in ASCII with 300 Baud Half Duplex and Answer modes If you have problems receiving an ASCII call you may have to change modes If you have problems receiving an ASCII call you may have to change modes This may be done while receiving a call See To Change Mode Settings on the previous page It may be preferable to discuss the modes directly with the caller before making your call in ASCII 27 USING THE CLOCK CALENDAR The Clock Calendar prints the time and date for each message that is received To set the clock and calendar 9 30 PM 05 09 96 The current time and date are CTRL SHIFT displayed and then cleared RETURN SET CLOCK Y N 01 PM Type the correct two digit hour ITUR ZB Type Y for yes PM or N for no AM S MAA Type the correct two digit minute Type the correct two digit day BEBE DAY 01 31 Ie Namek PUMAN Type the correct two digit month M3 WEM Type the correct two digit year EE EE E oer NEAL Time and date are displayed RETURN i AAB AA Time and date are printed if printer is ON To display print the time and date CTRL
36. the number you want to call and press RETURN NOTE Before using this feature you have to make sure that you subscribe to Caller ID with your local 29 telephone company If you have not subscribed turn off the Caller ID feature with CTRL SHIFT T EMERGENCY CALL Please remember to update your emergency call address and check it regularly Alert everyone in your home how to use these procedures Krown Manufacturing has added the emergency call features to the Krown 100 to help you and your family in case of emergency This features enables you a one step way to contact 911 It will automatically dial communicate and send out the mergency request and the address that you have pre programmed Automatically dial 911 and allow you to communicate with the operator It will CTRL SHIFT T E automatically send a TDD alert tone every 5 seconds to alert the operator that it is a TDD call CTRL SHIFT A Automatically dial 911 and repeatedly send out PLS SEND AN AMBULANCE to the address you have programmed in the setup procedure CTRL SHIFT F Automatically dial 911 and repeatedly send out PLS SEND A FIRE TRUCK to the address you have programmed in the setup procedure Automatically dial 911 and repeatedly send out PLS SEND POLICE to the CTRL SHIT 4 address you have programmed in the setup procedure KROWN MANUFACTURING MAKES NO REPRESENTATIONS
37. tored messages During conversations those keys are also used to generate GA and SK SPACE BAR Moves the cursor pointer one space forward Signals the printer or a TTY to begin a new line on the paper Also used to advance the paper BACK SPACE Moves the cursor one space backward When using the DIAL function first press the SHIFT key then press the dial key at the same time KEY USED WITH CONTROL KEY Found at top bottom and right side of keyboard ENTER MEMORY DELETE HANG UP SAVE AUTO ANSWER REDIAL ONLY ASCII FAST TYPE mode Also turns FAST TYPE on and off Also changes VOICE ON INTERRUPT RELAY DIAL CALLER ID CALLER ID VCO Voice Carry Over MODE OPERATION DUTIES Allows you to call a phone number typed on the keyboard or stored in the Directory Sends a message stored in Memory Banks 1 4 to save your typing time Diagram shows how to send a message from Memory Bank 2 Allows you to setup phone directory outgoing message auto answer and emergency address Allows you to insert characters into a stored message Allows you to delete characters in a stored message Allows you to clear a memory buffer When in Direct Connect these keys are used to dis connect the phone line Also saves entri
38. tures HOT or COLD Avoid dropping or shaking the unit Electronic devices are very fragile Keep the unit as dust free as possible Dust covers are available from Krown Manufacturing NEVER run the printer without paper NEVER pull the paper out without pressing the RETURN key When traveling by air carry your Krown 100 as hand luggage At the security check DO NOT allow your TDD to go through X ray Ask for visual inspection DO NOT CHECK IT AS BAGGAGE TROUBLESHOOTING Q Sometime nothing happens when my TDD is turned ON A Be sure the telephone cord is to your LEFT Check the AC adapter charger to make sure it is properly connected to the Krown 100 Why won t my printer print Your paper may be installed wrong See page 34 for information on loading paper gt O i M To test the printer press and hold down the CTRL and Q keys at the same CTRL time A test message prints THE QUICK BROWN FOX JUMPS OVER THE LAZY DOG 1234567890 CTRL T 9 To end the test again press and hold the CTRL and 9 keys at the same time 37 MISCELLANEOUS INFORMATION COMMONLY USED TDD ABBREVIATIONS Users of TDDs often abbreviate commonly used words or expressions to save time The following abbreviations are a sampling of those most frequently used It is also common to omit punctuation ANS aciei Answer Eoo hi iiis Are UTD MR Could REC uses Receive GA aisiais Go Ahead SK Stop Keying LIR seals L
39. uses Garbled Text Drop Call Feedback 33 It maybe caused by lost damaged or late signals sending through the air to the receiver It happens with any wireless call even non TDD calls and mainly caused by nature Move your TDD and wireless phone to where you can receive a strong and contact signal If you use a cordless phone refer to your owner s manual to know how to switch channel or move closer to the base to strengthen the signal Check to make sure you have a good connection from the cable to the TDD and the wireless phone It happens sometimes when you are moving between 2 call towers or in valleys hills and tunnels Try to redial when you have a stronger signal from your cell phone If you see your Phone light on your TDD on constantly your Krown 100 is getting feedback You may reduce the volume of your cell phone or cordless phone down until the red light turns off and then increase it for better receiving LOADING AND CHANGING THE PAPER Before you put in a new roll of paper look at the way the paper is in the machine now Notice that the paper comes off the BOTTOM of the roll and up behind the print head To load paper 1 Remove the paper cover by pushing it toward the rear of the unit and lifting up See Figure 1 Be sure to remove and save the paper roll spindle that is inside the paper roll you are removing you will need it later 2 Cut or tear the paper as show in Figure 2 to separate the pap
40. who are deaf and hard of hearing by providing excellent telecommunication equipment for individuals businesses and professionals in any place including the homes work place and in all public facilities Who are we We are the world s largest and leading Deaf owned manufacturer of telecommunications devices for the Deaf TDD Our headquarters are in Fort Worth Texas USA Krown Manufacturing Inc has earned an excellent reputation for providing consumers corporations health care centers governments hotels schools universities and many other organizations with outstanding value and services At Krown we Sell Rent Lease Repair Train Provide toll free ordering and a support department nclude a first rate warranty Krown Manufacturing will serve you better i AIN L SE ANU DK S a a ufacturin PLL i Krown M n TABLE OF CONTENTS ii II HI IV VI VII VIII IX Introduction mH 1 Kromi tnr P 2 Getting STAT CG sis ii ii i a ii i a i i ai a i a i i i a ai ai 8 To setup your Krown 100 The Lights and Switches Battery Power Information TDD Alert amp Audible Ringer Ius Alc 10 Using Your Kroyn LA eisi iii iii a inet i i ajat am ei Iu i iste EENS 11 How to make a TDD call Telephone Conversations To answer
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