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KitchenAid KECN507Y User's Manual

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1. PROBLEM CHECK IF WHAT TO DO The surface A household fuse has blown or Replace household fuse or reset units will not a circuit breaker has tipped circult breaker operate The control knobs are not Push control knobs In before turning to being set correctly a setting Control knob s You are not pushing In before Push control knob s in before tuming will not turn tuming to a setting Cooking results The cooktop Is not level Level cooktop See Installation are not what Instructions you expected The recipe has never been Use only tested recipes from a reliable tested or isnot from a reliable source source The pan used is not the Refer to a reliable cookbook or recipe corect type or size for recommended pan type and size Cooking utensil does not fit Pan should be the same size or slighity the surface unit being used larger than surface unit being used The surface units have not Allow more time for surface units to had enough time to warm up wam up and cool down before cooking or to cool down after cooking 2 If the problem is not due to one 4 If you are not satisfied with the of the items listed in Step 1 action taken e Call KitchenAld Consumer Assistance e Contact the Major Appliance Consumer Center toll free Action Panel MACAP MACAP is a group 1 800 422 1230 of independent consumer experts that voices consumer views at the highest levels Ik and talk with one of our trained com of the major applianc
2. OR cleaners They may damage the finish Paper towel and spray glass cleaner Control knobs Control panel Ceramic cooktop See pages 8 and 9 for cleaning instructions fYou Need Assistance Or Service If you ever have questions or comments about your appliance you can call our toll free Consumer Assistance Center telephone number 1 800 422 1230 24 hours a day This section is designed to help you save the cost of a service call Part 1 of this section outlines possible problems their causes and actions you can take to solve each problem Parts 2 and 3 tell you what to do if you still need assistance or service When calling our Consumer Assistance Center for help or calling for service please provide a detailed description of the problem your appliance s complete model and serial numbers and the purchase or installation date See page 2 This information will help us respond properly to your request 1 Before calling for service if your appliance should fail to operate review the following list before calling your dealer You could save the cost of a service call PROBLEM CHECK IF WHAT TO DO Nothing will The unit is not wired Into alive Wire the unit into a live circuit with operate circuit with proper voltage proper voltage See installation Instructions A household fuse has blownor Replace household fuse or reset a circuit breaker has tripped circuit breaker 10
3. 24 hours a day if you ever have a question concerning your home appliance s operation or if you need service feel free to call our toll free Consumer Assistance Center telephone number for help When calling you will need to know your appilance s complete model number and serial number You can find this Information on the model and serial number plate see diagrams on page 5 For your convenience we have included a handy place below for you to record these numbers Also please record the date the product was purchased installed and the Bullder s or Dealer s name address and phone number You will need this Information if you ever require service Keep this book and the sales slip together in a safe piace for future reference IMPORTANT You must provide proof of purchase or installation date for in warranty service Model Number Builder Dealer Name Serial Number Address Date Purchased Phone Date Installed Don t forget KitchenAid offers a full line of qualify home appliances Built in Refrigerators Trash Compactors Ranges amp Cooktops Freestanding Refrigerators Hot Water Dispensers Microwave Ovens 50 Pound Ice Makers Food Waste Disposers Washers amp Dryers Dishwashers Built in Ovens Mixers For more Information on these appliances or the one you have purchased call our toll free Consumer Assistance Center telephone number 1 800 422 1230 Important Safety Instructions To reduce the risk of
4. The Cooktop Polishing Creme included with your unit paper towels or a sponge and a single edge razor blade ina holder Is all you need to clean your cooktop For proper cleaning methods please review Cleaning tips on page 9 Follow them after each use to ensure top performance and to preserve that uniquely elegant look AWARNING Burn and Electrical Shock Hazard Make sure all controls are OFF and the cooktop Is cool before cleaning Fallure to do so can result in bums or electrical shock A WARNING Personal Injury Hazard e When removing heavy or sugary spills from hot cooktop wear oven mitts e Do not use cooktop cleaner on a hot cooktop The cleaner may produce hazardous fumes or damage the cooktop e Do not use the cooktop if it is cracked or broken Fallure to follow these Instructions can result in personal Injury To avoid damaging the cooktop follow these instructions e Remove sugary spills before cooktop cools to prevent pitting e DO NOT USE THE COOKTOP AS A CUTTING BOARD e Do not allow anything that may meit such as plastic or aluminum foll to come in contact with the surface while it Is hot Do not use the ceramic cooktop to cook popcom that comes in prepackaged aluminum contalners The contalner can leave aluminum marks on the cooktop that cannot be completely removed e Do not use steel wool plastic cleaning pads abrasive powdered cleansers chlorine bleach rust rem
5. are fairly lightweight Remember that a very heavy pan will be even heavier when filled with food The pan material metal or glass affects how fast heat transfers from the surface unit through the pan material and how evenly heat spreads over the pan bottom Choose pans that provide the best cooking results e Handles should be made of sturdy heat resistant material and be securely attached to the pan e Do not leave an empty utensil or one which has boiled dry on a hot surface unit It can overheat and may damage the utensil or surface unit e Do not use canners woks and specialty utensils with rounded warped ridged or dented bottoms These could cause severe overheating which damages the utensil and or surface unit Caring For Your Cooktop In This Section Ceramic cooktop Cleaning chart Your cooktop Is designed for ease of care Most cleaning can be done with Items found around your home Cleaning your cooktop whenever spills or soiling occurs will help to keep It looking and operating like new Ceramic cooktop This cooktop is designed for easy care How ever ceramic cooktops need to be main tained differently than standard electric open coll elements Foods spilled directly on the cooktop will not bum off as on open coil elements Because of this the surface should be dust free and soll free before heating Your cooktop has been prepolished at the factory for improved protection and cleanability
6. area Large diameter canners pans if not property centered trap heat and can cause damage to the cooktop Do not place canner on two surface units at the same time Excessive heat build up will damage the cooktop e Start with hot water This reduces the time the control is set on high Reduce heat setting to lowest position needed to keep water boiling e To prolong the life of the elements Prepare small batches at a time Do not use elements for canning all day Cookware tips There Is no one brand of cooking utensil that is best for all people Knowing something about pan materials and construction will help you select the correct cooking utensils for your needs With your hand feel the bottom of your pans while they are cool for nicks and scratches Nicks and scratches on pan bottoms will scratch the ceramic cooktop e For best results and greater energy efficiency use only flat bottomed utensils that may good contact with the surface units To check the flatness of a utensil Tum it over and check the bottom of the pan by placing a ruler across If Rotate the ruler in all directions There should be no gaps between the pan and the ruler IMPORTANT Woks canners and feakettles with flat bottoms suitable for use on your cooktop are now available in most houseware stores or departments The pan should have straight sides and a tight fitting iid Choose medium to heavy gauge thickness pans that
7. fire electrical shock injury To persons or damage when using the cooktop follow basic precautions including the following AWARNING General e Read all instructions before using the cooktop e Install or locate the cooktop only in accordance with the provided Installation Instructions The cooktop must be installed by a qualified installer The cooktop must be properly connected to electrical supply and grounded CAUTION Do not store things children might want above the cooktop Children could be or injured while climbing on it Do not leave children alone or unattended in area where the cooktop is in use They should never be allowed fo sit or stand on any part of the cooktop They could be bumed or injured Do not operate the cooktop if it is damaged or not working propery Do not use the cooktop for warming or heating the room Persons could be bumed or injured or a fire could start Use the cooktop only for its intended use as described in this manual Do not touch surface units or areas near units Surface units may be hot even though they are dark in color Areas near surface units become hot enough to cause bums During and after use do not touch or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool Do not wear loose or hanging garments when using the _ cooktop They could ignite if they touch
8. FF and the Hot Surface Indicator Lights are OFF when you are not cooking Someone could be bumed or a fire could start if a surface unit is accidentally left ON Until you get used to the settings use the following as a guide For best results start cooking at the high settings then turn the control knob down to continue cooking HI To start foods cooking e To fry chicken or pancakes 4 e For gravy pudding and icing e To cook large amounts of vegetables 3 2 e To keep food cooking after starting it on a higher setting LO To keep food warm until ready to serve 6 4 Surface unit _ marker S HOT SURFACE N oe Models KECN567Y and KECNS560Y shown The dual size surface unifs The dual size surface units located in the left rear and right rear of your cooktop heat both small and large cooking utensils For small cooking utensils set the control knob from INNER LO to INNER HI left side of knob to turn on the inner element only For large cooking utensils set the control knob from BOTH LO to BOTH HI right side of knob to turm on both the Inner and outer elements The ceramic cookfop Cooking on the ceramic cooktop is almost the same as cooking on conventional surface units There are however a few differences The ceramic cooktop will take slightly longer to heat up than a coil surface unit It will also take a litte longer to cool down The surfa
9. KitchenAid KitchenAid Ff i ser geste Mees perce a o 3 TE Q 0O Aa OLY 2S o 965 0 VU XX Q a LLI MODELS A Note To YOU cccccceescccssscenee 2 important Safety 3 5 6 8 FEREN KitchenAid Warranty 06 12 Call Us With Questions Or Comments 1 800 422 1230 Use and Care Guide A Note To You Thank you for buying a KitchenAid home appliance You have purchased a quality world class home appliance Years of engineering experience have gone Into Its manufacturing To ensure that you will enjoy many years of trouble free operation we have developed this Use and Care Guide tt Is full of valuable information on how to operate and maintain your home appliance property and safely Please read It carefully Also please complete and mall the Ownership Registration Card provided with your home appliance Your safety is important to us This guide contains safety symbols and statements Please pay special attention to these symbols and follow any Instructions given Here is a brief explanation of the use of each symbol AWARNING A CAUTION This symbol will help alert you to such This symbol will help you avoid actions which dangers as personal Injury bums fire and could cause product damage scratches electrical shock dents etc and damage to your personal property Our Consumer Assistance Center telephone number 1 800 422 1230 is toll free
10. a hot surface unit and you could be burned Use only dry potholders Moist or damp potholders on hot sur faces may result in burns from steam Do not let potholder touch hot heating elements Do not use a towel or bulky cloth for a potholder It could catch on fire Do not heat unopened con tainers They could explode The hot contents could cause burns and container particles could cause injury Do not store flammable mat erials on or near the cooktop The fumes can create an explosion and or fire hazard continued on next page 3 When using the cookfop e Do not cook on a broken ceramic cooktop If cooktop should break cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electrical shock Contact a qualified technician immediately Select a pan with a fiat bottom that is about the same size as the surface unit If panis smaller than the surface unit some of the heating element will be exposed and may result in the ao of clothing or potholders Correct pan size also improves cooking efficiency Check to be sure glass cooking utensils are safe for use on the range Only certain types of glass glass ceramic ceramic earthenware or other glazed utensils are suitable for cooktops without breaking due to the sudden change in temperature Never leave surface units unattended at high heat settings A boilover could result and cause smoking and greasy spillovers that may
11. ace nouse es or conec house wiring servicing outlet B Repairs when cooktop is used in other than normai home use C Damage resuting from accident SECOND THROUGH FIFTH YEAR LIMITED Replacement parts for any electric element to WARRANTY corect defects in mat alteration misuse abuse Improper FROM DATE OF erlals or workmanship installation or installation not in INSTALLATION Replacement ceramic accordance with local electrical codes glass if breakage is due to defects in materials or workmanship D Any labor costs during the limited warranty E Replace parts or repair labor costs for units operated outside the United States F Pickup and delivery This product ls designed to be repaired in the home G Repairs to ceramic cooktop if It has not been cared for as recom mended In this Use Care Guide H Repairs to parts or systems caused by unauthorized modifications made to the appliance KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which may vary from state to state lf you need service first see the Assistance or Service section of this book After checking Assistance or Service additional help can be found by
12. calling our Consumer Assistance Center telephone number 1 800 422 1230 from anywhere in the U S KitchenAld St Joseph Michigan U S A 49085 Printed on recycled paper Part No 4366500 1992 KitchenAid Registered Trademark of KitchenAid Printed in Italy
13. ce unit will glow red when it is tumed on You will see the element cycling on glowing red and off to maintain the proper temperature setting you have selected You may even see some cycling when the control knob is set at HI e On some models the front surface units feature halogen elements These elements light up as soon as you turn them on and are brighter than conventional coil elements Sliding metal pans on the ceramic cooktop surface could leave marks Clean metal marks using the Cooktop Polishing Creme Included with your cooktop Remove these marks before using the cooktop again Wiping off the cooktop after each use will help keep the surface free from stains and provide the most even heating See pages 8 and 9 for care and cleaning suggestions IMPORTANT The surface units may smoke slightly and emit a burning odor during the first few hours of use This ls normal if is caused by the Insulation material of the new ceramic cooktop elements and will not occur again Home canning information e Use flat bottomed canners pans for best results Do not use canners pans with dented or ridged porcelain enametware bottoms They do not make good contact with the surface unit and cause severe overheating which damages the cooktop e For best results use one of the dual size surface units Also use a canner pan which can be centered over the surface unit and which does not extend more than one inch outside surface unit
14. e industry sultants The consultant can instruct you in how to obtain satisfactory operation from Contact MACAP only when the dealer your appliance or if service is necessary authorized servicer and KitchenAid have recommend a qualified service company failed to resolve your problem In your area Major Appliance Consumer Action Panel e If you prefer write to 20 North Wacker Drive Consumer Assistance Center Chicago IL 60606 KitchenAid e MACAP will In turn Inform us of your action P O Box 558 St Joseph MI 49085 0558 Please include a daytime phone number in your comespondence 3 If you need service Call your dealer or the repair service he recommends All service should be handled locally by the dealer from whom you purchased the unit or an authorized KitchenAid servicer if you are unable to obtain the name ofa local authorized KitchenAld servicer call our Consumer Assistance Center telephone number see Step 2 EG ETC enic Ceramic Cooking Product Warranty LENGTH OF KITCHENAID KITCHENAID WARRANTY WILL PAY FOR WILL NOT PAY FOR ONE YEAR FULL Replacement parts and A Service calls to WARRANTY repair labor costs to 1 Correct the Installation of the FROM DATE OF correct defects In mat cooktop INSTALLATION erlats or workmanship 2 Instruct you how to use the Service must be cooktop provided by an 4 Deni P fus t authorized KitchenAid kepi
15. ignite PN Turn pan handles inward but not over other surface units This will help reduce the chance of burns igniting of flammable materials and spills due to bumping of the pan Grease e Grease is flammable Do not allow grease to collect around cooktop Wipe spillovers immediately 4 D l e Do not use water on grease fires Never pick up a flaming pan Smother flaming pan on cooktop by covering with a well fitted lid cookie sheet or flat tray Flaming grease outside of pan can be extinguished with baking soda or if available a multipurpose dry chemical or foam type extinguisher Care and cleaning e Clean cooktop with care some cleaners can produce noxious fumes if applied to a hot surface If a wet paper towel is used to wipe spills on a hot cooking area be careful to avoid steam burns e Do not repair or replace any part of the cooktop unless specifically recommended in this manual All other servicing should be referred to a qualified technician e Disconnect the electrical supply before servicing the cooktop SAVE THESE INSTRUCTIONS Parts And Features This section contalns captioned lilustrations of your cooktop Use them to become familiar with the location and appearance of all parts and features 36 Models KECN567Y and KECNS60Y Control panel Lettrear Centerrear Right rear control control control Dual size Ceramic knob knob knob surface unlis cook
16. over ammonia or glass cleaning products with ammonia These could damage the cooktop surface Dropping heavy or hard objects on the cooktop can crack If Be careful with heavy skillets Do not store jars or cans above cooktop Cleaning tips What to use e Cooktop Polishing Creme with paper towel or clean damp sponge included with your unit this creme has been developed especially for cleaning and protecting your cooktop When using follow instructions on container e Single edge razor blade in a holder Use to remove cooked on soils from your ceramic cooktop Razor blades will not scratch your cooktop Store razor blades out of reach of children Steps to follow 1 Most spills can be wiped off easily using a paper towel or clean damp sponge as soon as Hot Surface Indicator Light s go off 2 Rub Cooktop Polishing Creme into cooked on soll using a paper towel If some soll remains leave some creme on the spot s and follow Step 3 3 Carefully scrape spots with a single edge razor blade In a holder 4 Finish by polishing entire cooktop with Cooktop Polishing Creme and a paper towel Additional tips e Sugary spills and soils such as jellies and candy syrups can cause pitting on the cooktop If not removed while the ceramic surface Is still warm Remove as soon as possible after the spill occurs e Remove dark streaks specks and discoloration with Cooktop Polishing Creme Remove metal marks f
17. rom copper or aluminum pans with Cooktop Polishing Creme before heating the cooktop again If heated before cleaning metal marks may not come off e Tiny scratches or abrasions do not affect cooking In time these will become less visible as a result of cleaning To prevent scratches and abrasions use Cooktop Polishing Creme regulary Nonabrasive cleanser with damp paper towel or sponge can be used as an alternative method for removing cooked on soils Always rinse and dry your cooktop thoroughly after using cleanser to prevent streaking or staining e Make sure bottoms of pans are clean and dry before using e Avoid spillovers Use pans with tall sides Do not cook food directly on ceramic cooktop To obtain order information for Cooktop Polishing Creme Part No 3184477 write to KitchenAld Parts Distribution Center 123 Koomler Drive LaPorte IN 46350 OR Call 1 800 422 1230 to order You must have a major credit card to order by phone Cleaning chart Use the following table to help you clean all parts of your cooktop WHAT TO USE HOW TO CLEAN Sponge and warm soapy Tum knobs fo OFF and pull straight water away from control panel e Wash rinse and dry thoroughly Do not soak e Replace knobs Make sure all knobs point to OFF DO NOT USE steel wool or abrasive cleaners They may damage the finish of the knobs Sponge and warm soapy Wash rinse and dry thoroughly water DO NOT USE steel wool or abrasive
18. top Model and serial Hot surface Control Left front Right front number piate indicator panel control control on bottom of lights knob knob burner box Model KECN567Y only Front surface units are halogen 30 Model KECNS07Y Control panel Left rear Right rear control control knob knob Dual size Ceramic surface units cooktop Model and serial Hot surface Control Left y jAh Fiii number plato indicator panel aah aia onbottomof lights no no burner box IMPORTANT Front surface units are halogen Using Your Cooktop To obtain the best cooking results possible you must operate your cooktop properly This section gives you Important information for efficient and safe use of your cooktop Using the surface units Control knobs must be pushed in before turning them to a setting They can be set anywhere between HI and OFF Surface unit markers The surface unit marker shows which surface unit is turned on by that knob Power on lights Models KECN567Y and KECN507Y The area around the control knob will glow when that knob Is tumed on IMPORTANT Model KECN560Y has separate Power On Light Hot surface indicator lights The Hot Surface Indicator Lights on the cooktop surface will glow when the surface units get hot The Indicator Ughts will continue to glow as long as the surface units are too hot to touch even after they are tumed off AWARNING Burn and Fire Hazard Be sure all control knobs are tumed to O

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