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Kenmore Elite 5.2 cu. ft. Top-Load Washer w/ Steam & Ultra Wash Cycle - Metallic Silver ENERGY STAR Owner's Manual
Contents
1. e To reduce the risk of electric shock do not install the washer in humid spaces Failure to follow this warning can cause serious injury fire electric shock or death e To ensure proper air flow do not block the large opening on the bottom of the washer with carpeting or other materials Do not remove ground prong Do not use an adapter or extension cord Plug into a grounded 3 prong outlet Failure to follow this warning can cause serious injury fire electric shock or death NOTE Installing the washer in a humid space or installing or storing the washer where it will be exposed to the weather or freezing temperatures may result in rust or other damage that is not covered by the product warranty Power Outlet The power outlet must be within 60 in 1 5 m of either side of the washer The appliance and outlet must be positioned so that the plug is easily accessible Do not overload the outlet with more than one appliance e The outlet must be grounded in accordance with current wiring electric codes and regulations Time delay fuse or circuit breaker is recommended NOTE It is the personal responsibility and obligation of the product owner to have a proper outlet installed by a qualified service technician Ea FLOORING e To minimize noise and vibration the washer MUST be installed on a solidly constructed floor See the NOTE to your right Allowable slope under the entire washer is
2. NOTE Run the CLEAN WASHER cycle once a month If a mildewy or musty smell is present run the clean washer cycle once a week for three consecutive weeks Storing the Washer If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures perform the following steps to protect the washer from damage Turn OFF the water supply B Disconnect hoses from water supply and drain water from hoses Plug the power cord into a properly grounded electrical outlet 4 Add 1 gallon of nontoxic recreational vehicle RV an tifreeze to the empty tub and close the lid NEVER use automotive antifreeze O Press the POWER button then press the DRAIN amp SPIN button Press the START PAUSE button to activate the drain pump Allow the drain pump to run for one minute then press the POWER button to shut off the washer This will expel some of the antifreeze leaving enough to protect the washer from damage O Unplug the power cord dry the tub interior with a soft cloth and close the lid A Remove the inserts from the dispenser Drain any water in the compartments and let them dry 8 Store the washer in an upright position To remove the antifreeze from the washer after storage run a complete EXPRESS WASH cycle using detergent Do not add laundry to this cycle Removing Mineral Buildup If you live in an area with hard water mineral scale can form on internal compo
3. This is an energy efficient washer As a result the temperature settings for this washer may be different than non energy efficient washers Make sure that both hot and cold water faucets are turned on all the way The washer will not operate if the lid is open Close the lid and make sure that nothing is caught under the lid preventing it from closing completely Check inlet hose connections Make sure the hot water supply is connected to the hot inlet valve and the cold water supply is connected to the cold inlet valve This is a high efficiency washer The water will not normally cover the clothes The fill level is optimized for the wash motion to achieve the best wash performance TROUBLESHOOTING GUIDE MM BEFORE CALLING FOR SERVICE continued Possible Causes Solutions Washer will not drain water Kinked drain hose Drain located higher than 96 in above the floor Poor stain removal Proper options not selected Previously set stains Bleach does not dispense Ee a cover is not properly installed Bleach dispenser is dirty or clogged Premature dispensing of bleach Bleach dispenser filled for future load Overfilling the bleach dispenser Incomplete or no dispensing of Detergent compartments clogged detergent from incorrect filling Too much detergent used Insufficient water supply Normal residue Ensure that the drain hose is not kinked Make sure that the drain hose is no high
4. as during vacations e Packaging material can be dangerous for children There is a risk of suffocation Keep all packaging from children e Always check the inside of the washer for foreign objects before loading laundry Keep the lid closed when not in use WARNING This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling IMPORTANT SAFETY INSTRUCTIONS A WARNING To reduce the risk of fire electric shock or injury to persons when using this appliance follow basic precautions including the following Unplug the washer before cleaning to avoid the risk of electric shock e Never use harsh chemicals abrasive cleaners or solvents to clean the washer They will damage the finish e Do not put oily or greasy rags or clothing on top of the washer These substances give off vapors that could ignite the materials Do not wash items that are soiled with vegetable or cooking oil These items may contain some oil after laundering and may catch fire Disconnect this appliance from the power supply before attempting any user maintenance Turning the controls to the OFF position does not disconnect this appliance from the power supply Failure to follow this warning can cause serious injury fire electric shock or death e Do not combine detergents fabric softeners and or other laundry products from different manufacturers
5. damage the valve and could result in property damage from leaks INSTALLATION INSTRUCTIONS EE CONNECTING THE DRAIN HOSE e The drain hose should always be properly secured Failure to properly secure the drain hose can result in flooding and property damage e The drain must be installed in accordance with any applicable local codes and regulations e Make sure that the drain hose is not stretched pinched crushed or kinked Option 1 Standpipe Drain Line Standpipe Bend the outlet end of the drain hose to form a U shape Inset the end of the drain hose into the drain If the drain is large enough for the flange on the hose to fit inside then do not insert the flange more than 1 2 inches into the drain Use the tie strap included with the installation materials in the foam block in the tub to secure the drain hose to the drain 35 47 0 9 1 2 m If the water valves and drain are built into the wall fasten the drain hose to one of the water hoses with the cable tie ribbed side on inside Cable Tie If your drain is a standpipe fasten the drain hose to the standpipe with the cable tie provided NOTE e Normal height of the end of the hose should be approximately 35 47 0 9 1 2 m from the floor e Do not install the end of the drain hose higher than 96 in 243 8 cm above the bottom of the washer or more than 60 in 152 4 cm away from the washer e Ne
6. foam tub block to protect the washer from damage while moving Do not store the washer where it will be exposed to outdoor weather conditions Long Vacations Be sure water supply is shut off at the faucets Follow the instructions if the washer will be exposed to freezing temperatures Dispenser Drawer Detergent and fabric softener may build up in the dispenser drawer Remove the drawer and inserts and check for buildup once or twice a month Remove the drawer by pulling it straight out until it stops Lift up on the front of the drawer and pull it completely out a Remove the inserts from the two compartments Rinse the inserts and the drawer with warm water to remove buildup from laundry products To clean the drawer opening use a small non metal brush to clean the recess Remove all residue from the upper and lower parts of the recess 4 Return the inserts to the proper compartments and replace the drawer Set the drawer into the opening at an angle as shown above then lower it and slide it into place 25 Kenmore Connect System Should you experience any problems with your If you experience problems with your washer call washing machine it has the capability of transmitting 1 800 4 MY HOME Only use the Kenmore Connect data via your telephone to the Kenmore Connect System feature when instructed to do so by the Team This gives you the capability of speaking Kenmore Connect Team The tran
7. garments 1 Press the START PAUSE button to pause the washer 2 Open the lid after it unlocks Add your additional items O Close the lid Press the START PAUSE button The cycle will resume after the lid locks CHIME Press repeatedly to adjust the volume of el the chime The chime will sound at the new volume with each press of the button When no chime is heard the chime is off The volume settings are LOW HIGH OFF The chime volume can be adjusted at any time as long as the washer is turned ON HOW TO USE EE OPTION BUTTONS FABRIC SOFTENER Fabric softener is dispensed in the final rinse This washer is designed to save rinse water by using a jet spray rinse system SMARTRINSE in NORMAL and HEAVY DUTY cycles Press the FABRIC SOFTENER button to change the final rinse from spray rinse to regular rinse so that the fabric softener is most effective Fabric Softener NOTE Select the FABRIC SOFTENER option or EXTRA RINSE option if liquid fabric softener is used in NORMAL and HEAVY DUTY cycles Failure to select one of these options will greatly reduce the effectiveness of the softener MY CYCLE MY CYCLE allows you to store a customized wash cycle for future use It allows you to save favorite temperature spin speed soil level and other options for a cycle and then recall them at the touch of a button T Mde NOTE You can only save one cycle at a time Pressing and holding th
8. online The Master Protection Agreement is a risk free purchase If you cancel for any reason during the product warranty period we will provide a full refund or a prorated refund any time after the product warranty period expires Purchase your Master Protection Agreement today Some limitations and exclusions apply For prices and additional information in the U S A call 1 800 827 6655 Coverage in Canada varies on some items For full details call Sears Canada at 1 800 361 6665 Sears Installation Service For Sears professional installation of home appliances garage door openers water heaters and other major home items in the U S A or Canada call 1 800 4 MY HOME SAFETY MESSAGES There are many important safety messages in this manual and on your appliance Always read and obey all safety messages or CAUTION These words mean DANGER A WARNING CAUTION injury This is the safety alert symbol This symbol alerts you to potential hazards that can result in prop erty damage and or serious bodily harm or death All safety messages will follow the safety alert symbol and either the word DANGER WARNING Indicates a hazardous situation which if not avoided will result in death or serious injury Indicates a hazardous situation which if not avoided could result in death or serious injury Indicates a hazardous situation which if not avoided could result in minor or moderate All sa
9. the hose if necessary e Make sure that the water lines are not stretched pinched crushed or kinked e The washer should never be installed or stored in a location subject to freezing temperatures Damage to the water lines and internal mechanisms of the washer can result If the washer was exposed to freezing temperatures prior to installation allow it to stand at room temperature for several hours before use and check for leaks prior to operation Rubber Seal Rubber Seal Water Hose to water inlet on washer Water Hose to tap 1 Inspect the threaded fitting on each hose and make sure there is a rubber seal in place in both ends Water Faucet 2 Connect the water supply hoses to the HOT and COLD water faucets tightly by hand and then tighten another turn with pliers 3 Always run a gallon or two of water through each inlet hose to flush dirt scale and other debris out of the water lines Doing so will help prevent future problems with clogged filter screens and will also allow you to verify which hose is hot and which is cold 3 NS A 4 Attach the red hot water line to the hot water inlet on the back of the washer Attach the blue cold water line to the cold water inlet on the back of the washer Tighten the fittings securely Turn ON both faucets all the way and check for leaks at both ends of the hoses NOTE Be careful not to cross thread the hose fittings This will
10. using the information transmitted for analysis h6 LISTEN for three beeps After you hear the three beeps release the WASH TEMP button NOTE e For best results do not move the phone while the tones are being transmitted e f the call center agent is not able to get an accurate recording of the data you may be asked to try again 26 TROUBLESHOOTING GUIDE EE NORMAL SOUNDS YOU MAY HEAR The following sounds may be heard while the washer is operating They are normal Clicking Lid lock relay when the lid locks and unlocks Spraying or hissing Water spraying or circulating during the cycle MN BEFORE CALLING FOR SERVICE Humming or gurgling Drain pump is pumping water from the washer at times during a cycle Your washing machine is equipped with an automatic error monitoring system to detect and diagnose problems at an early stage If your washer does not function properly or does not function at all check the following before you call for service Problem Possible Cause O Solutions Rattling and Foreign objects such as keys coins or safety pins Stop washer check tub and drain filter for foreign objects clanking noise may be in tub or pump If noise continues after washer is restarted call for service Thumping Heavy wash loads may produce a thumping sound sound Washer load may be out of balance Vibrating noise Packaging materials were not removed Wash load may be unevenly distributed in t
11. washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency Due to the high efficiency nature of this product water levels may be much lower than expected This is normal and cleaning rinsing performance will not be compromised Extra Hot Extra High Heavy Hot High Warm Medium Normal Cold Low Tap Cold No Spin Light Spin Soil Temp Speed Level O WASH TEMP SPIN SPEED WASH TEMP selects the wash and rinse temperature combination for the selected cycle Press the WASH TEMP button until the indicator light for the desired setting is lit e Select the wash temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results Higher spin speeds extract more water from clothes reducing drying time and saving energy Press the SPIN SPEED button until the desired speed is selected Some fabrics such as delicates require a slower spin speed To protect your clothing not all spin speeds are available for all cycles SOIL LEVEL e Cold rinses use less energy The actual cold rinse temperature depends on the temperature of the cold water at the faucet Adjusting the soil level setting will modify the cycle times and or wash actions Press the SOIL LEVEL button until the desired soil level is selected HOW TO USE a OPTION BUTTONS Your washing machine features several additional cycle options that customize cycles t
12. washing machine is designed for use with only High Efficiency HE detergents HE detergents are formulated specifically for High Efficiency washers and contain suds reducing agents Always look for the HE symbol when purchasing detergent IMPORTANT Not all detergents are the same Pay careful attention to the amount of detergent used to avoid overusing poor rinsing and detergent buildup in clothing and residue buildup that can contribute to odors in the machine NEVER use a cup or scoop other than the one supplied by the manufacturer of the detergent you are using Never use more than the maximum amount of detergent recommended by the manufacturer Always measure the detergent amount While HE detergents are designed for this type of washing machine be careful when measuring the detergent For most normal loads no more than 14 to Y2 of cap or scoop of HE detergent should be used NOTE Extra care must be exercised when using 2X and 3X concentrated detergents because even a little bit extra can contribute to the problems mentioned above NOTE Detergents designated as HE compatible may not provide optimal results Using the Softener and Detergent Dispenser To add detergent bleach and fabric softener to the automatic dispenser Q Open the dispenser drawer E Load the laundry products into the appropriate compartments Close the drawer before starting the cycle NOTE It is normal for a small amount of water to
13. DISPLAY The time and status display shows the estimated time remaining and cycle progress CYCLE STATUS INDICATOR These LEDs will illuminate when a cycle is selected to indicate which stages will run When a cycle is running the LED will blink for the active stage Once a stage is complete the LED will turn off If a cycle is paused the active LED will stop blinking WASH RINSE LOAD SENSING SOAK ADD A GARMENT SPIN O ESTIMATED TIME REMAINING When a cycle is selected the default time for that cycle is displayed This time will change as modifiers or options are selected Once the START PAUSE button is pressed the washer will measure the size of the load The estimated time may change once the load size has been measured NOTE The time shown is only an estimate This time is based on normal operating conditions Several external factors load size room temperature incoming water temperature etc can affect the actual time HOW TO USE MSs CYCLE MODIFIER BUTTONS Each cycle has default settings that are selected NOTE To protect your garments not every wash rinse automatically You may also customize these settings temperature spin speed soil level or option is avail using the cycle modifier buttons Press the button for able with every cycle A chime will sound and the LED the desired modifier until the indicator light for the will not light if a selection is not allowed desired setting is lit The
14. PONENTS LID Lock The washer lid is locked during operation The lid can be unlocked by pressing the START PAUSE button to stop the washer ULTRA CAPACITY STAINLESS STEEL TUB The ultra large stainless steel tub offers extreme durability SOFT CLOSE TEMPERED GLASS LID The soft close hinges allow the lid to close gently and quietly The tempered glass is durable and makes it easy to observe the washer FRONT TOUCH PANEL The front touch panel is specially designed to be water resistant and provides easy access to controls eliminating the need to reach for rear controls The soft surface touch buttons add a premium touch SMARTRINSE This washer is designed to save rinse water by Hot Water Cold Water using a jet spray rinse system in NORMAL and mlet vake injet valve HEAVY DUTY cycles KENMORE CONNECT CSS ee Should you experience any problems with rts is Power your washing machine it has the capability N E MAH of transmitting data via your telephone to the Kenmore Connect Team This gives you the W Wp capability of king directly t iall LY CIN pability of speaking directly to our specially VC SSS trained technicians The technician records the data transmitted from your machine and uses it to analyze the issue providing a fast and effective diagnosis BLEACH DISPENSER The Bleach Dispenser compartment holds liquid bleach that is dispensed automatically at the proper time during the wash cycl
15. TEAM TREAT button The washer will automatically adjust the cycle settings Set any other desired options 4 Press the START PAUSE button to start the cycle CAUTION e The lid may be very warm during steam cycles This is normal e Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle Steam can cause severe burns 21 IMPORTANT NOTES ABOUT STEAM CYCLES e Steam may not be visible during the steam cycles This is normal e Do not use steam with delicate fabrics such as wool and silk or easily discolored fabrics EXTRA RINSE This option will add an extra rinse to the se lected cycle Use this option to help ensure the Rinse removal of detergent or bleach residue from fabrics Liquid fabric softener if used is always dispensed in the final rinse NOTE You cannot select the EXTRA RINSE option with the RINSE amp SPIN cycle WATER PLUS Use this option if you wish to add more water to Water your wash load This option is especially useful for large or bulky loads ADD A GARMENT The ADD A GARMENT light will ovaca illuminate during the early stage of the ADD A GARMENT 7 e o wash cycle to indicate that it is safe to pause the cycle to add more items Once the ADD A GARMENT light goes out additional laundry should not be added to the load Doing so may result in unsatisfactory performance because the washer will not compensate for the additional
16. Use amp Care Guide English Model 796 3146 Kenmore Elite Top Loading Automatic Washer color number MFL68019756 Sears Brands Management Corporation Hoffman Estates IL 60179 U S A www kenmore com www sears com Kenmore E MD Luigi ENERGY STAR ne For best results a low sudsing HE High Efficiency Detergent made for high efficiency washers must be used TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONG c000008 3 5 GROUNDING REQUIREMENTG sccsssssccesseeeeees 5 FEATURES AND BENEFITS Key Parts and Component sssccccsssscccessssrcccesssscecceseees 6 Optional Accessories cciscssrasicssoncccessaecsgvensessveecavensscuecaencterses 6 Included Accessories eessesssoessoessoessseessocssoossooessosessesssese 6 INSTALLATION REQUIREMENTS Key Dimensions and Specifications sccssecccsssseceees 7 Choose the Proper Location essesssossesssoseessoooesssssoceessooe 7 FG OM MING ETATE A E 7 CVS GGG P N A E E E EAE serena 7 INSTALLATION INSTRUCTIONS Unpacking and Removing Shipping Material 8 Connecting the Water Lines sccsscccssscsssresseecesscesseees 9 Connecting the Drain Hose csscccssesccsssrccessseccssseccees 10 Connect to the Power SupplY e sssessseessoeesoocesoeesoessssesso 10 Leveling the Washer stesessessssececeesesiedcsstevnderesssssens
17. a maximum 1 in difference from side to side or from front to back e Installing on carpeting and soft tile surfaces is not recommended e Never install the washer on a platform or weakly supported structure Ma CLEARANCES 40 3 8 102 6 cm i 27 1 2 5cm 68 6 cm gt 2 5cm To ensure sufficient clearance for water lines and airflow allow minimum clearances of at least 1 in 2 5 cm at the sides and 4 in 10 cm behind the unit Be sure to allow for wall door or floor moldings that may increase the required clearances 32 81 1 cm lt 28 8 72 1 cm E 55 3 8 140 6 cm with open lid Minimum vertical space from floor to overhead shelves cabinets ceilings etc is 56 in NOTE The washer must be installed on firm flooring to minimize vibration during the spin cycle Concrete flooring is best but a wood floor is sufficient provided it is built to FHA standards The washer should not be installed on rugs or exposed to weather INSTALLATION INSTRUCTIONS HE UNPACKING AND REMOVING SHIPPING MATERIAL When removing the washer from the carton base be sure the plastic tub support comes off with the base If you must lay the washer down to remove the base packaging materials always protect the side of the washer and lay it carefully on its side DO NOT lay the washer on its front or back Tub support 1 After removing the
18. ad is too small Small loads may need additional items to be added to allow the washer to balance the loads Heavy articles are mixed with lighter items The load may have heavy items loaded with lighter items Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning The load is out of balance Manually redistribute the load if articles have become tangled preventing the automatic distribution from working properly The display shows Control error Unplug the washer and wait 60 seconds Reconnect power and try again If the error reappears call for service The display shows Water level is too high due to a faulty Close the water faucets unplug the wash water valve er and call for service The display shows The water level sensor is not working Close the water faucets unplug the wash correctly er and call for service The display shows A motor error has occurred Allow the washer to stand for 30 minutes and then restart the cycle If the LE error code persists call for service The display shows Clutch error Mechanical failure Unplug the washer and call for service The display shows Foreign objects such as coins pins clips Turn off the washer and then press the TE etc caught between the wash plate Power button Press the spin speed button and the inner basket without selecting a cycle to drain and spin the load Wh
19. art of the cycle Make sure that the suggested amount of detergent is used per the manufacturer s recommendations You may also dilute the detergent with water to the maximum fill line on the compartment to avoid clogging Use only HE High Efficiency detergent OTE Always use as little detergent as ossible High Efficiency washers need very ittle detergent to achieve optimum results Using too much detergent will cause poor wash and rinse performance and may contribute to odors in washer Make sure that both hot and cold water faucets are turned on all the way It is normal for a small amount of detergent to remain in the dispenser If this residue builds up it can interfere with normal dispensing of products Refer to the cleaning instructions Water leaks every load Hoses not installed correctly Check all fill and drain hose connections to ensure that they are tight and secure 30 TROUBLESHOOTING GUIDE E BEFORE CALLING FOR SERVICE continued Error Codes Possible Cause Solutions _ The display shows The display shows The display shows Washer fills with wa ter slowly or not at all or the display shows The lid is not closed properly Lid lock switch error Special Drain Feature Water supply faucets are not fully open Water line hoses are kinked pinched or crushed Water inlet filters are clogged Water supply pressure to faucet or house is too low Water supply co
20. automatically shut off after four minutes RINSE amp SPIN Select this option to rinse and spin a load Rinse Rese separately from a regular cycle This can be helpful in preventing fresh stains from setting in fabrics You can change the spin speed by pressing the SPIN SPEED button 1 Press the START PAUSE button to turn on the washer 2 Press the RINSE amp SPIN button Press the SPIN SPEED button to select the desired spin speed Selecting NO SPIN is not allowed Press the START PAUSE button CONTROL LOCK Use this option to disable the controls This fea ture can prevent children from changing cycles or operating the machine Once the control lock is set it must be deactivated before any controls except the POWER button can be used Once the washer has shut off the POWER button will allow the machine to be turned ON but the controls will still be locked When the controls are locked LL will display alternately with the estimated time remaining Press and hold the CONTROL LOCK button for three seconds to activate or deactivate Control Lock ME SPECIAL DRAIN FEATURE This washer is equipped with a special feature that is designed to make your washer as safe as possible If the washer is paused or shut off while there is still water in the tub the water will drain after several minutes This helps keep children safe by reducing the possibility of water remaining in the tub The washer can be restart
21. be dispensed immediately resulting in damage to fabrics Using too much bleach can damage fabrics e Never pour undiluted liquid chlorine bleach directly onto the load or into the tub Fabric damage can occur e Do not use color safe bleach or Oxi products in the same cycle with liquid chlorine bleach A DANGER Do NOT mix chlorine bleach with ammonia or acids such as vinegar or rust scale remover Mixing chemicals like these can produce a lethal gas resulting in severe injury or death HOW TO USE MR DETERGENT AND DISPENSER USE A Word About Detergents High Efficiency HE detergents produce fewer suds dissolve more efficiently to improve washing and rinsing performance and help to keep the interior of your washer clean Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes cycle failure and machine damage Cc Maximum See Normal Load Amount Liquid Detergent Powdered Detergent For proper wash performance always measure the detergent using the measurements provided by the detergent manufacturer The normal amount of HE detergent needed for average loads is less than 2 of the recommended maximum Use less detergent for soft water light soil or smaller loads Never use more than the maximum amount recommended by the detergent manufacturer Designed to use only High Efficiency HE detergent a IMPORTANT Your
22. be plugged into a 120VAC 60Hz grounded outlet Failure to follow this warning can cause serious injury fire electric shock or death Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded Failure to follow this warning can cause serious injury fire electric shock or death Where a standard 2 prong wall outlet is encountered it is your personal responsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet Failure to follow this warning can cause serious injury fire electric shock or death e Do not install on carpet Install the washer on a solid floor Failure to follow this warning can cause serious leak damage e Do not remove grounding prong Do not use an adapter or extension cord Plug into a grounded 3 prong outlet Failure to follow these warnings can cause serious injury fire electric shock or death Do not under any circumstances cut or remove the third ground prong from the power cord Failure to follow this warning can cause serious injury fire electric shock or death The washer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires Never unplug your washer by pulling on the power cord Always grip plug
23. carton and shipping material lift the washer off the foam base Make sure the plastic tub support comes off with the base and is not stuck to the bottom of the washer 2 Save the foam block for future use If the washer must be moved in the future this will help prevent damage to the washer during transportation NOTE To prevent damage do not remove the foam block until the washer is at the final location email 3 Carefully remove the two foam pads which cover the top sides of the tub guide making sure not to leave behind any pieces of the foam l en e FESS Cone LA Tet Perey sr ne sca a 4 Unfasten the power cord from the back of the washer TOOLS YOU WILL NEED e Adjustable Pliers a DFL e Carpenter s Level INSTALLATION INSTRUCTIONS EE CONNECTING THE WATER LINES e IMPORTANT Use new hoses when installing the washer Do NOT reuse old hoses e IMPORTANT Use ONLY the inlet hoses provided by Kenmore Aftermarket hoses are not guaranteed to fit or function correctly Other hoses may not tighten correctly and could cause leaks Subsequent damage to product or property will not be covered under the terms of the product warranty e Water supply pressure must be between 14 5 psi and 116 psi IOO 800 kPa If the water supply pressure is more than 116 psi a pressure reducing valve must be installed e Periodically check the hose for cracks leaks and wear and replace
24. cts operating properly under normal use not just defects Our coverage goes well beyond the product warranty No deductible no functional failure excluded from coverage real protection Expert service by a force of more than 10 000 authorized Sears service technicians which means someone you can trust will be working on your product Unlimited service calls and nationwide service as often as you want us whenever you want us e No lemon guarantee replacement of your covered product if four or more product failures occur within twelve months e Product replacement if your covered product can not be fixed Annual Preventive Maintenance Check at your request no extra charge Fast help by phone we call it Rapid Resolution Phone support from a Sears representative on all products Think of us as a talking owner s manual e Power surge protection against electric damage due to power fluctuations e 250 food loss protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer Rental reimbursement if repair of your covered product takes longer than promised e 25 discount off the regular price of any non covered repair service and related installed parts Once you purchase the Agreement a simple phone call is all that it takes for you to schedule service You can call at any time day or night or schedule a service appointment
25. drain hose flange For larger drain pipes insert the drain hose into the pipe 1 2 inches past the flange Use the BULKY BEDDING cycle for large or bulky items Use extra care and never wash more than half a load of items that float such as pillows Stop the washer and check the load Make sure the load does not crest above the top edge of the tub Always remove items from the washer as soon as the cycle is complete The washer can be fully loaded but the tub should not be tightly packed with items The lid of the washer should close easily Hot water rinse can set wrinkles in garments Check the inlet hose connections TROUBLESHOOTING GUIDE GM BEFORE CALLING FOR SERVICE continued Possible Cause Solutions Excessive sudsing Washer will not turn ON NOTE If the washer stopped during a cycle due to a loss of power the washer will resume the cycle where it stopped when the power is restored Wash cycle time is longer than usual Musty or mildewy odor in washer Water leaks Too much detergent or incorrect detergent Bleach or softener dispensed too soon Bleach or softener was added directly to the wash load in the tub Washer was not unloaded promptly Clothes were not properly sorted Power cord is not properly plugged in House fuse is blown circuit breaker has tripped or power outage has occurred House fuse is blown circuit breaker has tripped due to multiple appliances on one out
26. e DISPENSER DRAWER Add detergent or softener to the main wash compartment of the dispenser drawer Cleaning products are dispensed automatically at the o proper time during the wash cycle o j A j i e TA e My a S SS ANAUUUVUUAAAAMAAAAAAAACAQCCCCCCCCCCLCCCLLUUUUAAAAAAAAAAAAAAAAAANKAN ai Optional Accessory Hot and cold water hoses with 2 seals per hose 1 at each end Included Accessory Cable tie for securing drain hose INSTALLATION REQUIREMENTS WN KEY DIMENSIONS AND SPECIFICATIONS Description Top Loading Washer 1 20VAC 60Hz Rated Voltage Frequency Dimensions 27 W X 28 3 8 D X 40 3 8 H 55 3 8 H with lid open 68 6 cm W X 72 1 cm D X 102 6 cm H 140 6 cm H with lid open Net Weight 138 2 Ibs 62 7kg E CHOOSE THE PROPER LOCATION PN WARNING Washer is heavy Two or more people are required when moving and unpacking the washer Failure to do so may result in damage to property or serious bodily harm Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions Failure to follow this warning can cause serious injury fire electric shock or death Properly ground washer to conform with all electric governing codes and ordinances Failure to follow this warning can cause serious injury fire electric shock or death
27. e MY CYCLE button will overwrite any previously saved cycle To save a MY CYCLE aD Press the POWER button to turn on the washer Press the cycle button to select the desired cycle Press the cycle modifier buttons to change the desired setting 4 Press the cycle modifier buttons to add the desired options Press and hold the MY CYCLE button To recall a MY CYCLE Press the POWER button to turn on the washer Press the MY CYCLE button The stored settings will be displayed Press the START PAUSE button to start the cycle NOTE MY CYCLE can be adjusted the same as any other cycle However once any other button is pressed the MY CYCLE button LED will turn off indicating that the settings are no longer those of your saved cycle SOAK the SOAK option to presoak garments to help remove difficult spots or stains on fabrics At the end of the presoak time the selected cycle will begin with the same water used for the soak This option provides max 180 minutes presoak prior to the start of the selected cycle Use 22 DELAY WASH Once you have selected the cycle and ia other settings press this button to delay the start of the wash cycle Each press of the button increases the delay time by one hour for up to 19 hours Once the desired delay time is set press the START PAUSE button to start the delay time NOTE If the START PAUSE button is not pressed to begin the delay time the washer will
28. e washer will begin the selected wash cycle ADD A GARMENT LIGHT The ADD A GARMENT light will illuminate near the beginning of the wash cycle to indicate when it is safe to add items to the load Press the START PAUSE button to pause the cycle and ADD A GARMENT to the load NOTE It is not recommended to add items unless the ADD A GARMENT light is illuminated as this could result in poor performance RESUME CYCLE Press the START PAUSE button to resume the wash cycle A CAUTION Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance Failure to follow these cautions can cause fire electric shock problems with the product or injury HOW TO USE WN CYCLE GUIDE The cycle guide below shows the default settings available options and recommended fabric Available Option types for each cycle Allowable modifier adjustments are shown below the default setting for Default Setting each cycle Fabric or Wash Spin AEA Accela Steam Extra Water Carl Fabric Load Type Temperature Speed y Wash Treat Rinse Plus Softener Extra High Heavy Light Medium No Spin Whitest Heavily to normally Extra High Whites soiled white cottons Worm High Normal Low Light No Spin Hot Extra High Cold Medium Normal a5 Cold Low Light p No Spin Extra High Medium Normal Low Light No Spin Hot Extra High Coid Medium H
29. eansteesest 11 HOW TO USE Control Panel FeatureS esseeessooseseocessocessocessoosessosessoe 12 Operating the Washer eessesesseeseeseesossoesoesoesoesoeesenseesosseee 13 Cycle GUIE sirsrirrer rreri reeta ia isan ENE 14 15 Sorting Wash Loads ssssssscssssicssicvscusisrsesesissterecistesserssnssres 16 About the Dispensers e ssseessseesssesessoceesooeessoceesooesssoesssoee 17 Detergent and Dispenser Use scccscccssercssrccesscceseees 18 Time and Status Display cscccscccesssccesrcessssessseceeseeees 19 Cycle Modifier Buttons ccsccccsssccsssrccsssecesssccesseceesees 20 Option Buttons sec cscecncateceevetesesesveusaieretesstectscocosseasnteneca 21 23 Acoela VV GSM waecsrenoteeseerstvossseaetaveutantiesceeenerenteeesinras 21 Steam Tegi verisesti 21 ER Ch TINS ee AA S 21 Water lO Sccasesecancatesveetantentesuesonesassoerceenetvaaseanearawteanteaeses 21 Add a Garment tc6eaacauetoaneans anes 21 CTT E E E E E ae seen emesis 21 Fabric SOMONE vsssesstivettcncreniecactesanentvavanerteantecatanaueenuerss 22 IY CY CIO E EEE E I PE TN ENE A A 22 e e ARRIERE IIPAN AE ANA EE E EN 22 Delay Wash hoccsscneccesesecavstecesesccecesecscececsecavsseccesesevssesaces 22 Rinse Se SI irnn nnn 22 GST NE AE A E A E T 22 Special Drain FeGtuUre vecsesececeiscscccssacecevacdccsssecdszsacacdaesaaces 22 CARE AND CLEANING Regular Cleaning seesseesseessoeesoessseessocesosesoeessesssoessoeesoe 23 MAINTENANCE acer neaercautsauatysenb
30. eavy Normal A chime will sound and the LED will not light if the selection is not allowed Z onal H When a cycle is selected the default time for that cycle is displayed This time will change as modifiers or options are selected Once the START PAUSE button is pressed the washer will measure the size of the load The estimated time may change once the load size has been measured The washer automatically adjusts the wash time for the amount of laundry water pressure water and other operating conditions These cycles use various wash motions to enhance cleaning and or fabric care performance The wash motions may sound different at different stages of the wash cycle This is normal 15 HOW TO USE WE SORTING WASH LOADS A CAUTION e Do not load items higher than the top edge of the tub Failure to follow this caution can result in leakage or damage to fabrics e Use the BULKY BEDDING cycle for buoyant or nonabsorbent items such as pillows or comforters Failure to follow this caution can result in leakage f possible do not wash any water resistant items If you must please select the Bulky Bedding cycle Examples of water proof or water resistant items include certain mattress pads mattress covers rain gear camping gear skiing apparel outdoor gear and similar items Grouping Similar ltems For the best washing results and to reduce the possibility of damage to clothing care should be taken to sort
31. eavy Tao Cod Low Light P No Spin Extra High Medium Normal Low Light No Spir Ho High ligh Clean Washer Certified by NSF NSF International formerly the National Protocol P172 Sanitation Foundation certifies that the Sanitize cycle reduces NSF 99 9 of bacteria on laundry and none of the bacteria will carry over onto the next laundry load NOTE To protect your garments not every wash temperature spin speed soil level or option is available with every cycle A chime will sound and the LED will not light if the selection is not allowed When a cycle is selected the default time for that cycle is displayed This time will change as modifiers or options are selected Once the START PAUSE button is pressed the washer will measure the size of the load The estimated time may change once the load size has been measured The washer automatically adjusts the wash time for the amount of laundry water pressure water and other operating conditions These cycles use various wash motions to enhance cleaning and or fabric care performance The wash motions may sound different at different stages of the wash cycle This is normal 14 Cycle Cotton shirts jeans ormal N socks pants Heavily soiled cotton fabrics Cotton underwear pillow covers bed sheets baby wear less than 12 Ibs Allergen Large items such al as blankets and 3 comforters Heavily soiled items such a
32. ed any time before the drain begins If no action is taken the OF error code will display and the water will drain from the tub Once the washer begins draining the water the controls are disabled and the drain process cannot be interrupted Once the water is completely drained the washer will shut off NOTE In the unlikely event that the washer experiences a problem that causes an error code to be displayed the washer will still drain after several minutes However only the original error code will be displayed CARE AND CLEANING WARN NG To reduce the risk of fire electric shock or injury to persons read and follow this entire Use amp Care Guide including the Important Safety Instructions before operating this washer Unplug the washer before cleaning to avoid the risk of electric shock Failure to follow this warning can cause seri ous injury fire electric shock or death e Never use harsh chemicals abrasive cleaners or solvents to clean the washer They will damage the finish MR REGULAR CLEANING Cleaning the Exterior Proper care of your washer can extend its life The outside of the machine can be cleaned with warm water and a mild nonabrasive household detergent Immediately wipe off any spills with a soft damp cloth IMPORTANT Do not use solvents cleaning alcohols or similar products Never use steel wool or abrasive cleaners because they can damage the surface Care and Cleaning of t
33. en the spin is complete remove the clothes and then find and remove any objects caught in the wash plate Always check pockets etc before wash ing to prevent error codes or damage to the washer or clothing WARRANTY Kenmore Elite Limited Warranty When installed operated and maintained according to all supplied instructions if this appliance fails due to a defect in material and workmanship within one year from the date of purchase call 1 800 4 MY HOME to arrange for free repair If this appliance is ever used for other than private family purposes this warranty applies for only 90 days from the date of purchase and is void in Canada This warranty covers ONLY defects in material and workmanship and will NOT pay for 1 Expendable items that can wear out from normal use including but not limited to fi Iters belts incandes cent light bulbs and bags A service technician to instruct the user in correct product installation operation or maintenance A service technician to clean or maintain this product Damage to or failure of this product if it is not installed operated or maintained according to all instruc tions supplied with the product Damage to or failure of this product resulting from accident abuse misuse or use for other than its in tended purpose Damage to or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instr
34. er than 8 ft above the bottom of the washer and is no more than 5 ft away from the washer Heavier soils and tougher stains may require extra cleaning power Select SOAK to boost the cleaning power of the selected cycle Articles that have previously been washed may have stains that have been set These stains may be difficult to remove and may require hand washing or pre treating to aid in stain removal Make sure that the bleach cover is properly installed and snapped into place before the beginning of the cycle Lift out the bleach dispenser cover and clean out the reservoir Lint and other foreign debris that collects in the inside the dispenser may prevent proper dispensing of the bleach You cannot store bleach in the dispenser for future use The bleach will be dispensed every load Overfilling the bleach dispenser will cause the bleach to dispense immediately which will damage items in the tub ALWAYS measure bleach but never fill above the MAX line on the dispenser One cup of bleach is normal but never add more than one cup Make sure that detergent and additives are pu into the correct dispenser compartments f liquid detergent is used make sure that the liquid detergent cup and insert are in the detergent compartment If powdered detergent is used make sure that the liquid detergent cup and insert are not used For all detergent types always make sure that the dispenser drawer is fully closed before the st
35. fety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed IMPORTANT SAFETY INSTRUCTIONS A WARNING To reduce the risk of fire electric shock or injury to persons when using this appliance follow basic pre cautions including the following e Use this appliance only for its intended purpose as described in this Use amp Care Guide e Before use the washer must be properly installed as described in this manual e Do not wash articles that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or other flammable or explosive substances as they give off vapors that could ignite or explode e Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode e Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for two weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using the washer turn ON all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time e Do not allow children to play on or in the washer Close s
36. firmly and pull straight out from the outlet Failure to follow this warning can cause serious injury fire electric shock or death Immediately repair or replace all power cords that have become frayed or otherwise damaged Do not use a cord that shows cracks or abrasion damage along its length or at either end Consult with a qualified service technician Failure to follow this warning can cause serious injury fire electric shock or death When installing or moving the washer be careful not to pinch crush or damage the power cord Failure to follow this warning can cause serious injury fire electric shock or death The washer must be installed and electrically grounded by a qualified service technician in accordance with local codes to prevent shock hazard and assure stability during operation The washer is heavy Two or more people will be needed to install and move the appliance Failure to do so can result in damage to property or serious bodily injury Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions Failure to follow this warning can cause serious leak damage To reduce the risk of electric shock do not install the washer in humid spaces Failure to follow this warning can cause serious injury fire electric shock or death To reduce the risk of personal injury adhere to all industry recommended safety procedures including the use
37. for use in a load unless specified on the label e Do not mix chlorine bleach with ammonia or acids such as vinegar Follow package directions when using laundry products Incorrect usage can produce poisonous gas resulting in serious injury or death e Do not reach into the washer while parts are moving Before loading unloading or adding items push in the cycle selector knob and allow the tub to coast to a complete stop before reaching inside Failure to follow this warning can cause serious injury fire electric shock or death Refer to INSTALLATION INSTRUCTIONS for detailed grounding procedures Installation instructions are packed in the washer for the installer s reference If the washer is moved to a new location have it checked and reinstalled by a qualified service technician Failure to follow this warning can cause serious injury fire electric shock or death Do not under any circumstances cut or remove the third ground prong from the power cord Failure to follow this warning can cause serious injury fire electric shock or death For personal safety this appliance must be properly grounded Failure to follow this warning can cause serious injury fire electric shock or death The power cord of this appliance is equipped with a 3 prong grounding plug which mates with a standard 3 prong grounding wall outlet to minimize the possibility of electric shock hazard from this appliance e This washer must
38. gy efficiency Insufficient water supply The washer lid is open Hot and cold inlet hoses are reversed Water level is too low This is normal Press the POWER button to turn the washer on Make sure cord is plugged securely into a working outlet Turn both hot and cold faucets fully on Make sure the cycle was set correctly close the lid and press the START PAUSE button The washer will not operate if the lid is open Close the lid and make sure that nothing is caught under the lid preventing it from closing completely Check house circuit breakers fuses Replace fuses or reset breaker The washer should be on a dedicated branch circuit The washer will resume the cycle where it stopped once power is restored Press the POWER button then re select the gies cycle and press the START PAUSE utton Press the POWER button then re select the desired cycle and press the START PAUSE button The washer will shut off if the START PAUSE button is not pressed within four minutes Check another faucet in the house to make sure that household water pressure is adequate If the washer has been exposed to temperatures below freezing for an extended period of time allow it to warm up before pressing the POWER button Otherwise the display will not come on Make sure the inlet filters on the fill valves are not clogged Refer to the filter cleaning instructions Check that inlet hoses are not kinked or clogged
39. he Interior Use a towel or soft cloth to wipe around the washer lid opening and lid glass Always remove items from the washer as soon as the cycle is complete Leaving damp items in the washer can cause wrinkling color transfer and odor Run the CLEAN WASH ER cycle once a month or more often if needed to remove detergent buildup and other residue Clean Washer Cycle Remove any clothing in the tub 2 Add liquid chlorine bleach or another tub cleaner designed specifically for cleaning washers If using liquid chlorine bleach Add liquid chlorine bleach to the bleach compartment NOTE Add one cup of liquid bleach Do not exceed the maximum fill line and do not pour undiluted liquid bleach directly into the tub If using powdered cleaners Remove the liquid detergent cup and add powder cleaner to the main wash compartment of the dis penser drawer If using a tablet cleaner Put the tablet directly into the tub NOTE e Do not add tablet cleaner to the dispenser drawer e Do not add any laundry detergent or fabric softener to the dispenser drawer when using CLEAN WASHER O Close the lid and press the POWER button to turn the washer ON Press the CLEAN WASHER button then press the START PAUSE button to begin the cycle Selecting any other cycle after CLEAN WASHER has been selected will cause the CLEAN WASHER cycle to be cancelled After the cycle ends open the lid and allow the tub interior to dry completely
40. he tub Not all leveling feet are resting firmly and evenly on the floor Floor not rigid enough Water leaking Inlet hose connection is loose at faucet or washer House drain pipes are clogged Drain hose has come out of drain or is not inserted far enough A large item such as a pillow or blanket is above the top of the tub Washer not unloaded promptly Washer overloaded Hot and cold water inlet hoses are reversed 27 This is normal If sound continues washer is probably out of balance Stop and redistribute wash load Pause the cycle and redistribute the load after the lid unlocks See the UNPACKING AND REMOVING SHIPPING MATE RIAL section in the installation requirements Pause the cycle and redistribute the load after the lid unlocks See Leveling the Washer in the Installation Instructions Make sure that the floor is solid and does not flex See Flooring in the Installation Requirements Check hoses for leaks cracks and splits Check and tighten hose connections The washer pumps out water very rapidly Check for water backing up out of the drain pipe during drain If water is seen coming out of the drain check for proper drain hose installation and check for restric tions in the drain Contact a plumber to repair drain pipe Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain For smaller drain pipes insert the drain hose into the pipe as far as the
41. il so the washer feet cannot slide easily Leveling feet that move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor All four leveling feet must rest solidly on the floor Attempt to rock the washer from corner to corner to make sure that all four leveling feet are in firm contact with the floor 1 Position the washer in its final location taking special care not to pinch strain or crush the water and drain lines Place a level across the top of the washer 2 Adjust the leveling feet Turn clockwise to raise the washer or counterclockwise to lower it ONEA I 3 To make sure that the washer is properly level open the lid and look from above to see if the tub is centered If the tub is NOT centered as shown in the drawing on the left readjust the feet If you have a level check your washer with the level INSTALLATION INSTRUCTIONS e To check if the washer is level from side to side place a level on the back edge of the lid e To check if the washer is level front to back place a level at the side of the washer on the edge where the cabinet side meets the top cover Do not place the level on the top or the lid Using these surfaces will result in the washer being unlevel HOW TO USE EE CONTROL PANEL FEATURES OPTIONS Era erica Rinse Treat Fabric Softener Soak KAEA KAEA Water Pl
42. let The washer automatically adjusts the wash time for the amount of laundry water pressure and other operating conditions Incorrect or too much detergent has been used Inside of tub was not cleaned properly Oversudsing of detergent 28 HE detergents are formulated specifically for High Efficiency washers and contain suds reducing agents Only use detergent with the High Effi ciency HE logo For detergent quantities refer to the How to Use section Dispenser compartment is overfilled causing bleach or softener to dispense immediately ALWAYS measure bleach to prevent overfilling one cup maximum Dispenser drawer closed too quickly causing softener to dispense immediately Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle Always remove items from the washer as soon as possible after the cycle is complete Always wash dark colors separately from light colors and whites to prevent discoloration Never wash heavily soiled items washed with lightly soiled items Make sure that the plug is plugged securely into a grounded 3 prong 120 VAC 60 Hz outlet Reset circuit breaker or replace fuse Do not increase fuse capacity If the problem is a circuit overload have it corrected by a qualified electrician Reset circuit breaker or replace fuse If more than one appliance is connected to the outlet call an electrician to have an additional circ
43. mp Spin Lock Q START PAUSE ADD A GARMENT LOAD SENSING SOAK Iri E C l ADD A GARMENT j WASH RINSE SPIN SORT LAUNDRY AND LOAD WASHER Sort laundry by fabric type soil level color and load size as needed Open the door and load the items into the washer ADD CLEANING PRODUCT Add High Efficiency HE detergent to the detergent dispenser drawer For proper wash performance always measure the detergent using the measurements provided by the detergent manufacturer TURN ON THE WASHER Press the POWER button to turn ON the washer The lights above the cycle buttons will illuminate and a chime will sound SELECT A CYCLE Press the cycle button directly or the Specialties button repeat edly to select the desired cycle The preset Wash Temp Spin Speed Soil Level and Option settings for that cycle will be shown SELECT CYCLE MODIFIERS amp OPTIONS optional Default settings for the selected cycle can now be changed if desired Use the cycle modifier buttons NOTE To protect your fabrics not all modifiers are available on all cycles A different chime will sound and the LED will not come on if the selection is not allowed Cycle op tions can also be added by using the option buttons BEGIN CYCLE Press the START PAUSE button to begin the cycle The door will lock and the washer will briefly tumble the load without water to measure its weight Once the weight of the load is mea sured th
44. nents of the washer Use of a water softener is recommended in areas with hard water Use a descaler such as Washer Magic to remove visible mineral buildup After descaling always run the CLEAN WASHER cycle before washing clothing Mineral scale and other spots may be removed from the stainless steel tub using a stainless steel cleaner Do NOT use steel wool or abrasive cleaners Leave the Lid Open If the washer will not be used for several days leave the lid open overnight to allow the tub to dry CARE AND CLEANING EEEE MAINTENANCE Cleaning the Water Inlet Filters If the washer does not fill properly an error message will show on the display The inlet valve filter screens could be plugged by hard water scale sediment in the water supply or other debris NOTE The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply Operat ing the washer with these filters removed could cause a valve to stick open resulting in flooding and or property damage Hot water inlet Cold water inlet SN Swi i Turn OFF both water faucets completely Unscrew the hot and cold water lines from the back of the washer IMPORTANT Only use inlet hoses provided by KEN MORE Aftermarket hoses are not guaranteed to fit or function correctly Other hoses may not tighten correctly and could cause leaks Subsequent damage to prod
45. ngs could result in serious personal injury e Before your washer is removed from service or discarded remove the lid to the washing compartment to avoid the danger of children or small animals getting trapped inside Failure to do so can result in serious personal injury or death GROUNDING REQUIREMENTS IMPORTANT Please read carefully TO CONNECT ELECTRICITY A WARNING Improper connection of the equipment grounding conductor can result in risk of electric shock Check with a qualified electrician or service technician if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Failure to follow these warnings can cause serious injury fire electric shock or death 3 prong grounding type wall receptacle Ensure proper ground exists before use 3 prong grounding plug GROUNDING INSTRUCTIONS This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances FEATURES AND BENEFITS E KEY PARTS AND COM
46. nnected with leak limiting hoses Make sure that the lid is closed propan and press the START PAUSE utton After starting a cycle it may take a few moments before the tub begins to turn or spin The washer will not spin unless the lid is locked If the lid is closed and the lid lock error message is displayed call for service Make sure that the lid is closed aha erly and press the START PAUSE but ton The washer will not operate unless the lid is locked Make sure that nothing is caught under the lid including shipping mate rial or clothing Make sure that the latch mechanism is fully retracted If the lid is closed and the lid lock error message is displayed call for service If the washer is paused during a cycle for more than four minutes the cycle will be cancelled and any water remaining in the tub will be drained An alarm will sound at three minutes to warn you that the tub is about to drain Make sure that the water faucets are fully open Make sure the hoses are not kinked or pinched Be careful when moving the washer during cleaning and mainte nance Clean the inlet filters See Mainte nance in the Care and Cleaning sec tion Check another faucet in the house to make sure that household water pres sure is adequate and flow is not re stricted Disconnect the inlet hose from the washer and run a few gallons of water through the hose to flush the water supply lines If flow is too low c
47. o meet your individual needs 1 Turn ON the washer and press the cycle button to select the desired cycle If the cycle selection is changed after the options have been selected all settings will be changed to the default settings for the new cycle Use the cycle modifier buttons to adjust the settings for that cycle E Press the cycle option button s for the option s you would like to add The button will light when that option is selected If the selected option is not allowed for the selected cycle the chime will sound twice to alert you and the LED will not illuminate O Press the START PAUSE button to start the cycle After a brief delay the lid will lock and the cycle will begin NOTE e To protect your garments not every option is available with every cycle e If the START PAUSE button is not pressed within four minutes to start the cycle the control will shut off and all settings will be lost ACCELA WASH Adding this option reduces the cycle time while aea maintaining wash performance similar to the same cycle without ACCELA WASH STEAM TREAT Select the STEAM TREAT button to add the cleaning power of steam to the selected cycle Adding steam to cycles helps provide improved cleaning performance giving fabrics the benefit of a deep clean The steam option is not available on all cycles Turn ON the washer and press the cycle button to select a cycle that allows the steam option Press the S
48. of long sleeved gloves and safety glasses Failure to follow all of the safety warnings in this manual could result in property damage personal injury or death Never attempt to operate this appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug To minimize the possibility of electric shock unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning e To reduce the risk of electric shock do not touch the power plug with wet hands IMPORTANT SAFETY INSTRUCTIONS AWARNING RISK To CHILDREN e Do not allow children to play on or in the washer Close supervision of children is necessary when the washer is used near children As children grow teach them the proper safe use of all appliances Failure to comply with these warnings could result in serious personal injury e Destroy the carton plastic bag and other packing materials after the washer is unpacked Children might use them for play Cartons covered with rugs bedspreads or plastic sheets can become airtight chambers Failure to comply with these warnings could result in serious personal injury e Keep laundry products out of children s reach To prevent personal injury observe all warnings on product labels Failure to comply with these warni
49. ontact a plumber to have the water lines repaired Hoses site lhe to limit leaks can trip falsely and prevent the washer from filling The use of leak limiting hoses is not recommended NOTE If an error message is displayed for four minutes the water in the tub will automatically drain An alarm will sound one minute prior to draining and the original error code will continue to be displayed 31 TROUBLESHOOTING GUIDE MR BEFORE CALLING FOR SERVICE continued Possible Cause Solutions Water in the washer drains Drain hose is kinked pinched or Make sure the drain hose is free of slowly or not at all or the clogged clogs kinks etc and is not pinched behind display shows or under the washer Adjust or repair drain Maximum drain Drain discharge is more than 96 inches _ height is 96 inches 8 ft above bottom of washer The display shows The washer has detected an out of If the washer detects a load that is too balance load far out of balance to spin it will dis play this code while it is attempting to rebalance the load The washer will add water and try to redistribute the load automatically This display is for your information only and no action is required The display shows If the ub rebalance see above is not The automatic attempt to rebalance the load successful this error will be displayed was not successful The cycle has been paused to allow the load to be manually adjusted The lo
50. remain in the bleach and softener compartments at the end of the cycle IMPORTANT Do not place or store laundry products such as detergent bleach or liquid fabric softener on top of your washer or dryer Wipe up any spills immedi ately These products can damage the finish and controls Using the Liquid Bleach Dispenser The bleach dispenser automatically dilutes and dispenses liquid bleach at the proper time in the wash cycle A D Check clothing care labels for special instructions Measure liquid bleach carefully following instructions on the bottle High efficiency washers use less water so less bleach is needed One half cup is enough for most loads Carefully pour the pre measured amount of bleach directly into the bleach dispenser If you are using powdered bleach of any kind pour it directly into the tub before adding the laundry Never add powdered bleach to the liquid bleach dispenser e Never pour undiluted liquid chlorine bleach directly onto clothes or into the tub e Do not pour powdered bleach into bleach dispenser e Do not place laundry items on top of the bleach dispenser when loading and unloading the washer e Always measure and pour bleach carefully Avoid overfilling or splashing when adding bleach to the dispenser The maximum capacity of the bleach dispenser is one cup of bleach per wash cycle Overfilling could result in bleach being dispensed immediately HOW TO USE WN TIME AND STATUS
51. roubleshooting product manuals and expert advice managemylife www managemylife com For repair in your home of all major brand appliances lawn and garden equipment or heating and cooling systems no matter who made it no matter who sold it For the replacement parts accessories and owner s manuals that you need to do it yourself For Sears professional installation of home appliances and items like garage door openers and water heaters 1 800 4 MY HOME 1 800 469 4663 Call anytime day or night U S A and Canada www sears com WwWW Se ars Ca Our Home For repair of carry in items like vacuums lawn equipment and electronics call anytime for the location of your nearest Sears Parts amp Repair Service Center 1 800 488 1222 U S A 1 800 469 4663 Canada www sears com WwWwW Sealrs Ca To purchase a protection agreement on a product serviced by Sears 1 800 827 6655 U S A 1 800 361 6665 Canada Para pedir servicio de reparacion a domicilio y para ordenar piezas 1 888 SU HOGAR 1 888 784 6427 ERT Registered Trademark Trademark of KCD IP LLC in the United States or Sears Brands LLC in other countries Marca Registrada Marca de Fabrica de KCD IP LLC en Estados Unidos o Sears Brands LLC in otros paises MC Marque de commerce MP Marque d pos e de Sears Brands LLC Au Canada pour service en fran ais 1 800 LE FOYER 1 800 533 6937 WWW Seals Ca
52. s work clothes diapers etc Sanitize Sanitization Performance of Residential and Commercial Family Sized Clothes Washers HOW TO USE Wa CYCLE GUIDE The cycle guide below shows the default settings available options and recommended fabric Available Option types for each cycle Allowable modifier adjustments are shown below the default setting for Default Setting each cycle Accela Steam Extra Water ach Fabric Cycle Soil Level Wash Treat Rinse Plus Softener Lightly soiled clothing and small loads Express Wash Cold Clean Towels Deep Wash Delicates Ultra Wash Heavily soiled cotton fabrics Kids Wear cotton linen Extra High Medium Heavy Low Light loads No Spin Towels shirts Bara High sheets jeans mixed Hot High Heavy loads Cold Low Light Tap cold No Spin sheer or lacy Warm Specifically designed to clean Extra High and thoroughly Hot Medium Heavy rinse kids wear Cold Low Normal No Spin Fabric or Wash Spin Extra High Cold Medium Heavy Tap Cold Low Normal No Spin towels shirts Extra High Towels E H Medium Heavy o cd Low Light P No Spin Dress shirts Tap Cold garments Cold Extra High Medium Low No Spin To protect your garments not every wash temperature spin speed soil level or option is available with every cycle Load Type Temperature Speed Small loads of Tap Cold sheets jeans mixed blouses nylons H
53. smission sounds that directly to our specially trained technicians The you will hear are normal and sound similar to a fax technician records the data transmitted from your machine machine and uses it to analyze the issue providing a fast and effective diagnosis Kenmore Connect cannot be activated unless your washing machine is turned on by pressing the POWER button If your washing machine is unable to turn on then troubleshooting must be done without using Kenmore Connect HE Using the Kenmore Connect System First call 1 800 4 MY HOME 1 800 469 4663 If the number of the phone you are using is on file and is associated with your washer you will be quickly relayed to a Kenmore Connect team agent Follow the technician s instructions and perform the following steps only when requested to by the Kenmore Connect Team agent HOLD the mouthpiece of your phone over the POWER button when instructed to do so by the call center no more than one inch from but not touching the machine NOTE Do not press any other buttons or turn the cycle selector knob PUSH and hold the WASH TEMP button while continuing to hold your phone to the POWER button Keep the phone in place until the tone transmission has finished This takes about 6 seconds and the display will count down the time Once the countdown is over and the tones have stopped resume your conversation with the technician who will then be able to assist you in
54. sneeeeveeeatunsay e NE 24 Cleaning the Washer eeessseeessoeesssoeessoesesososessocessoeees 25 KENMORE CONNECT SYSTEM ccccccccssssssssessseeees 26 Using the Kenmore Connect System ccscsessssseeees 26 TROUBLESHOOTING GUIDE Normal Sounds You May Hedliuu ccsscccsssscccesssrccsssseees 27 Before Calling for Service ccsssccsssccssrccssssceesees 27 32 S OCS ANTE E 31 32 WARRANTY sciiississieiicrensenrsirirenirodroninii dnin inaia 33 SERV IC Esaeren E NA Back Cover PRODUCT RECORD In the space below record the date of purchase model and serial number of your product You will find the model and serial number printed on an identification plate located inside the washer lid Have these items of information available whenever you contact Sears concerning your product Model No Date of Purchase Serial No Save these instructions and your sales receipt for future reference PROTECTION AGREEMENTS Master Protection Agreements Congratulations on making a smart purchase Your new Kenmore product is designed and manufactured for years of dependable operation But like all products it may require preventive maintenance or repair from time to time That s when having a Master Protection Agreement can save you money and aggravation The Master Protection Agreement also helps extend the life of your new product Here s what the Agreement includes e Parts and labor needed to help keep produ
55. the clothing into loads that are made up of similar items Mixing different fabric types and or soil levels can result in poor wash performance color transfer or discoloration fabric damage or linting Fabrics should be sorted into groups as described below Colors Sort articles by color Wash dark clothes together in aseparate load from light colors or whites Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes Soil Level Wash heavily soiled clothing together Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing Fabric Type Delicate articles should not be mixed with heavier or sturdier fabric types Washing delicates in a load with heavy fabrics can result in damage to the more delicate fabrics Washing heavier fabrics in a delicate load can result in poor wash performance for the heavier fabrics and possible damage to the delicates Lint Type Some fabrics attract and bind lint to them while others give off lint in the laundry process Avoid mixing these lint collectors and lint producers in the same load Mixing these fabrics will result in pilling and linting on the lint collectors For example lint collector knit sweater lint producer terrycloth towels Sort Laundry by Colors by Fabric Delicates Easy Care Sturdy Whites Lights Darks Lint Prod
56. the BULKY BEDDING cycle for large or bulky items such as poly filled jackets comforters pillows etc These items may not be as absorbent as other laundry items and should be sorted into a separate wash load for optimal results Bulky items should be placed as far down in the tub as possible for optimal results Always place buoyant items at the bottom of the tub The washer will automatically detect the load size Because of the high efficiency wash system the waterlevel may not completely cover the load HOW TO USE E ABOUT THE DISPENSERS The automatic dispenser consists of two compartments which hold e Liquid fabric softener e Liquid or powdered detergent for main wash Main Wash Liquid Detergent Compartment Main Wash Powder Detergent Compartment Liquid Fabric Softener Compartment Insert Dispenser Drawer Main Wash Detergent Compartment This compartment holds laundry detergent for the main wash cycle The detergent is added to the load at the beginning of the cycle Always use High Efficiency HE detergent with your washing machine Either powdered or liquid detergent may be used Never exceed the manufacturer s recommendations when adding detergent Using too much detergent can result in detergent buildup in clothing and the washer When using liquid detergent make sure the liquid detergent cup and insert are in place Do not exceed the maximum fill line When using powdered detergent remo
57. time before starting the cycle _ Sanitize Deep Wash Allergen Express Wash Cold Clean Ki No Spin Wash Spin Temp Speed START PAUSE BUTTON Press this button to start the selected cycle If the washer is running use this button to pause the cycle without losing the current settings NOTE If you do not press the START PAUSE button within four minutes of selecting a cycle the washer automatically turns OFF If the washer is paused during a cycle for more than four minutes the cycle will be cancelled and any water remaining in the tub will be drained An alarm will sound at three minutes to warn you that the tub is about to drain CYCLE MODIFIER BUTTONS Use these buttons to adjust the settings for the se lected cycle The settings light up above the buttons to show the current selection Q sPECIAL CYCLE AND OPTION BUTTONS These buttons allow you to select special cycles or options Q TIME AND STATUS DISPLAY The display shows the cycle status and estimated time remaining NOTE To protect your clothing not all settings are available on all cycle selections HOW TO USE WE OPERATING THE WASHER Bleach Detergent POWER X Kenmore Connect Normal OPTIONS SS Extra Steam Rinse o Treat Fabric Softener Warm Medium Normal Cold L Soak Ow Tap Cold No Spin Light Plus Energy Wash Spin Soil Temp Speed Level Rinse m Control a
58. ucer Lint Collector Heavy Normal Light Fabric Care Labels Many articles of clothing include a fabric care label Using the chart below adjust the cycle and option selections to care for your clothing according to the manufacturer s recommendations Fabric Care Labels OU YU Normal Permanent press Gentle wrinkle resistant delicate Bt L Do not wash Do not wring Machine wash cycle Hand wash Water temperature Hot Cold cool A Any bleach when needed Warm Bleach symbols Only non chlorine bleach Do not bleach when needed Loading the Washer e Check all pockets to make sure that they are empty Items such as clips matches pens coins and keys can damage both your washer and your clothes e Close zippers hooks and drawstrings to prevent these items from snagging or tangling on other clothes e Pretreat heavily stained areas for best results e Combine large and small items in a load Load large items first e Large items should not be more than half of the total wash load e The washer can be fully loaded but the tub should not be tightly packed with items The lid of the washer should close easily e To prevent an out of balance load do not wash single items Add one or two similar items to the load Large bulky items such as a blanket comforter or bedspread should be washed individually e The washer will not fill or operate with the lid open NOTE Use
59. uct or property will not be covered under the terms of the product warranty Hoses can be ordered by calling 1 800 4 MY HOME 24 dae Inlet Filter Carefully remove the filters from the water valves and soak them in white vinegar or a lime scale re mover following the manufacturer s instructions Be careful not to damage the filters while cleaning Rinse thoroughly before reinstalling Press the filters back into place 4 Before reattaching the hoses flush the hoses and water lines by running several gallons of water into a bucket or drain CARE AND CLEANING Ga CLEANING THE WASHER Proper Use of Detergent Using too much detergent is a common cause of laundry problems Today s detergents are formulated to be effective without visible sudsing Be sure to carefully read and follow manufacturer s recommendations for how much detergent to use in your wash You can use less detergent if you have soft water a smaller load or a lightly soiled load NOTE Use only low sudsing high efficiency detergent These detergents can be identified by the HE logo he Care and Cleaning of the Washer Lid Wash with a damp cloth on the outside and inside and then dry with a soft cloth Exterior Immediately wipe off any spills Wipe with damp cloth Do not touch the surface or the display with sharp objects Moving and Storage Contact a service technician to remove water from the drain pump and hoses Reinstall the
60. uctions supplied with the product Damage to or failure of parts or systems resulting from unauthorized modifications made to this product N Oo Oo RAON Disclaimer of implied warranties limitation of remedies Customer s sole and exclusive remedy under this limited warranty shall be product repair as provided herein Implied warranties including warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law Sears shall not be liable for incidental or con sequential damages Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or limitation on the duration of implied warranties of merchantability or fitness so these exclusions or limitations may not apply to you This warranty applies only while this appliance is used in the United States or Canada This warranty gives you specific legal rights and you may also have other rights which vary from state to state In home repair service is not available in all Canadian geographical areas nor will this warranty cover useror servicer travel and transportation expenses if this product is located in a remote area as defined by Sears Canada Inc where an authorized servicer is not available Sears Brands Management Corporation Hoffman Estates IL 60179 Sears Canada Inc Toronto Ontario Canada M5B 2C3 33 Get it fixed at your home or ours Your Home For t
61. uit installed This is normal The washer adjusts cycle time auto matically to provide optimal results for the selected cycle The time remaining shown in the display is only an estimate Actual time may vary Use only High Efficiency HE detergent in accor dance with the manufacturer s instructions Run the CLEAN WASHER cycle regularly Oversudsing may create leaks and may be caused by the type and amount of detergent used High Efficiency detergent is the only detergent recommended Make sure that detergent and any additives are put into the correct dispenser compartments The normal amount of detergent to use is 1 4 to 2 of the maximum amount recommended by the detergent manufacturer Always reduce the amount of detergent if the load is small or lightly soiled or if your water is very soft Never use more than the maximum amount recommended by the detergent manufacturer TROUBLESHOOTING GUIDE E BEFORE CALLING FOR SERVICE continued Possible Causes Solutions _ _ Washer will not operate Control panel has powered off due to Washer not filling properly inactivity Washer is unplugged Water supply is turned off Controls are not set properly Lid is open Circuit breaker fuse is tripped blown Control needs to be reset START PAUSE was not pressed after a cycle was set Extremely low water pressure Washer is too cold Filter clogged Inlet hoses may be kinked Ener
62. upervision of children is necessary when the washer is used near children e Before your washer is removed from service or discarded remove the lid to the washing compartment to avoid the danger of children or small animals getting trapped inside Failure to do so can result in serious personal injury or death e Do not install or store the washer where it will be exposed to the weather or freezing temperatures e Do not tamper with controls e Keep the area underneath and around your appliance free of combustible materials lint paper rags etc gasoline chemicals and other flammable vapors and liquids e Do not repair or replace any part of the washer or attempt any servicing other than as described in this manual We strongly recommend that any service be performed by a qualified technician e See Installation Instructions for grounding requirements e ALWAYS follow the fabric care instructions supplied by the garment manufacturer e Do not place items exposed to cooking oil in your washer Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire e Use fabric softeners or products to eliminate static only as recommended by the manufacturer e This washer is not designed for maritime use or for mobile installations such as in RVs aircraft etc e Turn OFF the water faucets and unplug the washer if the machine is to be left for an extended period of time such
63. us Canio a Lock Rinse amp Spin Normal Specialties WARNI NG To reduce the risk of fire electric shock or injury to persons read and follow this entire Use amp Care Guide including the Important Safety Instructions before operating this washer EXTRA OPTIONS e Delay My Chime Wash Cycle soft Loud ASH RINSE SPIN Extra Hot Extra High Heavy rll High arm Medium Normal START Cold PAUSE Tap Cold POWER ON OFF BUTTON Press to turn the washer ON Press again to turn the washer OFF Pressing the POWER button dur ing a cycle will cancel that cycle and any load settings will be lost The lid will unlock after a brief pause NOTE If the washer remains idle for four minutes after turning the washer off any water left in the tub will automatically be drained An alarm will sound one minute prior to draining and dr will appear on the display You may restart the washer at this time However once the washer initiates draining all functions will be suspended and cycle settings lost and dr will be displayed until draining is complete CYCLE SELECTOR BUTTON Press the cycle button to select the desired cycle Press the Specialties button repeatedly to cycle through the specialty cycles Once the desired cycle has been selected the standard presets will appear in the dis play These settings can be adjusted using the cycle setting buttons any
64. ve the liquid detergent cup from the compartment Powdered detergent will not dispense with the liquid detergent cup in place Fabric Softener Compartment This compartment holds liquid fabric softener which is automatically dispensed during the final rinse cycle Never exceed the manufacturer s recommendations when adding softener Using too much fabric softener can result in buildup in clothing and the washer e Always follow the manufacturer s recommendations when adding fabric softener Do not exceed the maximum fill line Using too much fabric softener may stain clothes e Dilute concentrated fabric softeners with warm water Do not exceed the maximum fill line e Never pour fabric softener directly onto the load or into the tub 17 Liquid Bleach Compartment Liquid Bleach Compartment The bleach dispenser is a separate compartment at the left front of the tub opening This compartment holds liquid bleach which is dispensed automatically at the proper time during the wash cycle Any liquid remaining in the dispenser at the end of the cycle is water not bleach e Do not add powdered bleach to this compartment The bleach compartment is designed to dispense liquid bleach only Powdered or liquid color safe bleach will not dispense properly e Always follow the manufacturer s recommendations when adding bleach Never add more than one cup and do not exceed the maximum fill line since this can cause the bleach to
65. ver seal the drain hose to the drain If no air gap is present water can be siphoned out of the tub resulting in poor wash rinse performance or clothing damage 10 Option 2 Laundry Tub Tie Strap Drain Hose Bend the end of the drain hose to the desired shape and support it on the edge of the laundry tub Use a tie strap to secure the drain hose in place WY CONNECT TO THE POWER SUPPLY Washer should be plugged into a 120 VAC 60 Hz grounded 3 prong outlet Plug in the washer P A WARNING Improper connection of the equipment grounding conductor can result in risk of electric shock Check with a qualified electrician or service technician if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Failure to follow these warnings can cause serious injury fire electrical shock or death WM LEVELING THE WASHER The tub of your new washer spins at very high speeds To minimize vibration noise and unwanted movement the floor must be a level solid surface NOTE Adjust the leveling feet only as far as necessary to level the washer Extending the leveling feet more than necessary can cause the washer to vibrate NOTE Before installing the washer make sure that the floor is clean dry and free of dust dirt water and o
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