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Kenmore 625.34846 User's Manual
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1. INFORMATION 5A TROUBLESHOOTING AUTOMATIC ELECTRONIC DIAGNOSTICS The face plate computer has a self diagnostic function for the electrical system except input power and water meter The ns computer monitors the electronic I r Lia components and circuits for cor rect operation If a malfunction occurs an error code appears in the face plate display The chart below shows the error codes that could appear and the possible defects for each code While an error code appears in the display all face plate buttons are inoperable except the SELECT button The SELECT button remains operational so the service person can make the MANUAL INITIATE ELECTRONIC DIAGNOSTICS to further isolate the defect and check the water meter POSSIBLE DEFECT CODE MOST LIKELY lt LESS LIKELY Err 01 motor inoperative wiring harness or connection to switch position switch face plate Err 02 face plate Err 03 motor inoperative face plate Err 04 face plate position switch Err 05 face plate PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE 1 Unplug transformer 2 Correct defect 3 Plug in transformer 4 Wait for 6 minutes The error code will return if the defect was not corrected MANUAL INITIATED ELECTRONICS DIAG NOSTICS 1 To enter diagnostics press and hold the SELECT button until 000 shows in the display TURBINE SWITCHES pum WATER METER A SWITCH B A The first 3 digits indicate w
2. press SELECT and reset the timer NOTE If the face plate is left in a diagnostic display or a flashing display when setting times or hardness time of day automatically returns if a button is not pressed within 4 minutes SECTION 5 SERVICE TECH INFORMATION 5A TROUBLESHOOTING MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor brine tank fill brine draw regeneration flow rates and other controller functions ALWAYS MAKE THE INITIAL CHECKS AND THE MANUAL INITIATED DIAGNOSTICS NOTE The face plate display must show a steady time not flashing 1 Press the ON OFF HOLD button and hold in for 3 seconds RECHARGE NOW begins to flash as the softener enters the fill cycle of regeneration Remove the brinewell cover and using a flashlight observe fill water entering the tank A If it does not enter the tank look for an ob structed nozzle venturi fill flow plug brine tubing or brine valve riser pipe CYCLE FLOW RATES GALLONS PER MIN FILL flow to salt storage tank 0 3 1 1 liters BRINING 35 1 3 liters BRINE RINSE 22 0 8 liters BACKWASH flow to drain 1 8 6 8 liters FAST RINSE 1 8 6 8 liters 2 After observing fill press the ON OFF HOLD button to move the softener into brining A slow flow of water to the drain will begin Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in t
3. 5210 10 times 25 HARDNESS NUMBER E Press the JUP DOWN vV buttons to set your water hardness number in the display The DOWN button moves the display to 1 The UP button moves the display to the highest setting see maximum setting for your model in the specifications NOTE Each press of the UP DOWN button changes the display by 1 between 1 and 25 Between 25 and the highest number the display changes 5 at a time 25 30 35 etc Continuous pressure on the UP or DOWN button changes the display twice each second 3 SET RECHARGE REGENERATION TIME H Press the SELECT button once to display 2 00 AM flashing and RECHARGE TIME At the 2 00 AM RECHARGE TIME setting the softener begins re generation see pages 11 and 12 at 2 00 AM ending no later than 4 00 AM This is a good time in most households because water is not being used see AUTOMATIC BYPASS page 13 If a different RECHARGE TIME setting would be better for your household do the following E Press the A UP DOWN V buttons to set the desired RECHARGE starting hour Be sure to observe the AM PM as you did when setting the present time of day NOTE Each press of the UP DOWN buttons changes the display 1 hour Continuous pressure on the buttons changes the display twice each second E Press the SELECT button once again to return the present time steady of day and RECHARGE TONIGHT in the display 4 SET CLEAN FEATURE ll Press the SEL
4. CYCLE FLOW PLUG Timer switch action again allows the motor to turn the rotor amp disc to place the valve in BACKWASH stopping water flow to the nozzle Water is routed down and out the bottom distributor up through the bed and out the top distributor to the drain The fast flow controlled by a flow plug in the drain fitting flushes dirt sediments iron deposits remaining brine and hardness to the drain ROTOR amp DISC VALVE 3 a TOP DISTRIBUTOR 25 SECTION 5 SERVICE TECH INFORMATION 5C WATER FLOW THROUGH THE SOFTENER VALVE FAST RINSE CYCLE ROTOR amp DISC DRAIN VALVE INLET SP Se rcu VALVE TOP X OUTLET DISTRIBUTOR boca Aang ec W ff r 1 ew DRM BOTTOM DISTRIBUTOR During FAST RINSE the rotor amp disc is positioned so water flow enters the resin tank through the top distributor and exits through the bottom distributor to the drain The solid state timer again energizes the motor to return the valve to service As the valve rotates the position switch lever drops to open the circuit The valve remains positioned in service until the timer initiates the next regeneration 26 SECTION 5 SERVICE TECH INFORMATION NOTES 27 SECTION 6 REPAIR PARTS VALVE ASSEMBLY see page 30 Rating Decal Location 28 SEARS WATER SOFTENER MODEL NO 625 348460 7137604 7137612 7118333 7084330 7152913 7137620 71
5. Install and tighten the cap BY HAND ONLY DO NOT OVER TIGHT EN AND BREAK THE CAP OR HOUSING IRON FROM THE RESIN BED Your water softener takes hardness minerals calcium and magnesium out of the water Also it can control some clear water iron See maximum allowed in the specifications on page 18 With clear water iron water from a faucet is clear when first put into a glass After 15 to 30 minutes the water begins to cloud or turn rust colored A water softener WILL NOT remove any iron which makes the water cloudy or rusty as it comes from the faucet called red water iron To take red water iron out of water or over the maximum of clear NOTE Never use cleaners having ammonia or abrasives They may scratch and dull the surface EIC cavi THE NOZZLE amp ven TURI Screen B Support s Screen Nozzle amp Venturi Gasket e Flow Plug HVDC Nozz amp Vent Housing INSTALL WITH NUMBERED SIDE UP CONCAVE SIDE DOWN water iron an iron filter or other equipment is needed Your local Sears store has trained people to help you with iron water problems If your water supply has clear water iron even though less than the maximum allowed regular resin bed cleaning is needed Sears has resin bed cleaner Stock No 2 344206 for this Clean the bed at least every 6 months If iron shows up in the soft water before 6 months clean more often Printed instructions are on the resin bed cleane
6. MANUAL WATER SOFTENER MODEL NO The model number of your water softener is found 625 348460 on the rating decal This decal is on the rim under the salt hole cover All repair parts are available for immediate pur chase or special order when you visit your near est Sears Service Center or the Service Depart To Call ment at most Sears Stores To request service or Toll Free order parts by phone call the toll free numbers For Service listed to the left 1 800 4 REPAIR 1 800 473 7247 When requesting service or ordering repair parts always provide the following information Product Type PONTANG e Model Number 1 800 FON PARTS Part Number 1 800 366 7278 Part Description Sears Roebuck and Co Hoffman Estates IL 60179 U S A 7145445 R 6 95
7. Move the softener close to the drain SLOWLY and CAREFULLY tip it over until the rim rests on the wood block with the inlet and outlet over the drain DO NOT ALLOW THE SOFTENER S WEIGHT TO REST ON THE INLET AND OUTLET FITTINGS OR THEY WILL BREAK Tip the bottom of the softener up a few inches and hold until all water has drained Leave the softener laying like this until you are ready to use it Plug the inlet and outlet with rags to keep dirt bugs etc out SECTION 3 CARE OF YOUR SOFTENER 3D HELPFUL HINTS CHECKLIST TO HELP YOU SAVE MONEY If your water softener fails to work make the following easy checks Often you will find what s wrong yourself and you won t have to call and wait for service If after making the checks your softener still does not work right call your Sears Service Department or call toll free number 1 800 426 9345 for telephone assistance NOTE Also read ERROR CODE page 10 If an error code zs not displayed press and hold the SELECT button until example 000 shows in the display Then press SELECT again and bold until an SC code appears It must show SC21 If any other SC number shows the softener computer is working on incorrect input and would probably be the cause of the problem To set SC21 press either the UP or DOWN vy button Then press select to return a flashing 12 00 AM display and reset the timer page 6 PROBLEM CAUSE CORRECTION WATER HAS SALTY Softener not recharge
8. POUNDING ON THE OUTSIDE OF THE SALT TANK YOU MAY DAMAGE IT If the wrong kind of salt made the bridge take it out Then fill the tank with nugget or pellet salt only 14 LIES BRIDGE Push tool into salt bridge to break Pencil Mark zT Broom Handle Salt Water Level SECTION 3 CARE OF YOUR SOFTENER 3D KEEPING THE WATER SOFTENER CLEAN COVERS To keep your new Sears water softener looking nice apply a coat of paste wax and repeat once a year When dusty wipe it with a damp cloth to keep it sparkling NOZZLE AND VENTURI A clean nozzle and venturi FIG 10 is a must for the softener to work right This small unit moves brine from the salt storage tank to the resin tank during regeneration If it becomes plugged with sand silt dirt etc the softener will not work and you will get hard water To get to the nozzle and venturi remove the softener top cover Be sure the softener is in service cycle no water pressure at nozzle and venturi then turn off the cap from the nozzle and venturi housing DO NOT LOSE THE LARGE O RING SEAL Lift out the screen support and screen then the nozzle and venturi Wash and rinse the parts in warm water until clean If needed use a small brush to remove iron or dirt Also check and clean the gasket and small screen Carefully replace all parts in the correct order Lubricate the o ring seal with silicone grease or Vaseline and place in position
9. 1 3 16 2 req V Rotor Seal O ring 3 8 x 9 16 Plug Drain Seal Spring Seal Nozzle amp Venturi Valve Body O ring 1 4 x 3 8 2 req Retainer Nozzle amp Venturi Nozzle amp Venturi Housing Nut Ferrule Tubing Drain Hose 3 8 I D x 20 1 Parts Bag Incl parts marked with a WV pages 28 29 and 31 Order manuals separately if needed Seal Kit Incl Key No 67 68 71 85 88 and 89 Parts not included with softener available from Sears 2 Installation Adaptors include o ring seals Key No 66 0502206 7129863 7105013 7130911 0900535 42 3437 Retainer Ring Bypass Body O ring 13 16 x 1 4 req Stem O ring 15 16 x 1 3 16 2 req Bypass Valve complete 1148800 7116023 7089893 7039068 7081188 7095030 9001006 7103964 7082087 7064372 7064380 7085263 7074123 7077472 7030713 7117816 7070412 7097171 2204101 7117858 9000803 7153202 not illustrated Screen Support O ring 1 3 16 x 1 3 8 Cap Cone Screen O ring 3 3 8 x 3 5 8 Rotor amp Disc Wave Washer O ring 3 4 x 15 16 O ring 7 16 x 5 8 Valve Cover Screw 10 14 X 2 5 req Expansion Pin Switch Spacer Screw 4 24 x 1 1 8 Sensor Housing Turbine Support and Shaft Turbine O ring Nozzle amp Venturi Assembly Incl Key No 75 and 78 through 84 SEARS Kenmore OWNERS
10. 211 Seal 0516924 Retainer Bottom Seal 7116713 Clip 7092252 Brine Valve Body 7080653 Clip 7131365 Screen 7094979 Insert 7092294 Retaining Ring 7092286 O ring 5 16 x 9 16 7152989 Brine Tube EROURDING CLAMPS 7113016 Tubing Assem Incl Key No 43 44 amp 45 7112997 Ground Clamp KitW W Included in parts bag See page 31 29 SECTION 6 REPAIR PARTS SEARS WATER SOFTENER MODEL NO 625 348460 VALVE ASSEMBLY L 4 9 qum R 58 BRINE 77 TUBING 30 SECTION 6 REPAIR PARTS En 7131755 7133008 0900857 7117808 0503288 7113927 7142942 0501228 0900041 7024160 0900431 7116713 0507369 0507615 0900570 42 3441 2207800 0900535 7134224 7092634 7092642 7129889 7081764 7082053 0900064 7081201 7081104 1202600 7089267 42 3433 7147112 7129716 SEARS WATER SOFTENER MODEL NO 625 348460 KEY PART KEY PART NO NIMBER DESCRIPTION NO NUMBER DESCRIPTION Flow Plug 3 gom Nozzle and Venturi Gasket Kit Screw 6 20 X 7 8 2 req Motor incl 2 ea of Key No 50 Screw 6 20 x 3 8 2 req Motor Plate Bearing Cam and Gear Clip drain Flow Plug O ring 5 8 x 13 16 Drain Hose Adaptor Hose ClampW Clip 2 req V Installation Nut 2 req Installation Tube 2 req 1 Washer 2req 1 Install Kit Incl Key No 62 64 1 Installation Adaptor 2 req 2 V O ring 15 16 x
11. 45568 7137599 7137727 7082150 7106962 7152963 7143956 0900431 1103200 9003500 7145500 7152947 0900039 0900215 7150327 7141001 7088041 7088033 7095373 7141417 7145445 Cover main Salt Hole Cover Wire Harness switch Power Cord transformer Timer Repl PWA Face Plate also order decal below Face Plate Decal Rim Brinewell Cover Wing Nut 1 4 Brinewell Salt Storage Tank Plastic Screw 1 4 x 5 8 Hose ClampW Hose AdaptorW GrommetW Brine Valve Assem see page 29 Resin Tank Assembly complete O ring 1 1 16 x 1 1 4 O ring 13 16 x 1 1 16 Filter Screen Vapor Barrier Clamp Section 2 req Clamp Retainer 2 req Transformer 24V 10VAW Installation Manual Owners Manual not illustrated W Included in parts bag See page 31 T Consists of all resin tank parts including water soften ing resin inner distributors and the filter screen key no 20 The assembly is FACTORY SERVICEABLE ONLY You can replace the o rings and the filter screen key nos 18 20 but do not remove the top distributor or water softening resin loss will occur SECTION 6 REPAIR PARTS SEARS WATER SOFTENER RESEN MODEL NO 625 348460 o nimeen oesomemon NO NUMBER DESCRIPTION 0505957 Washer 0513860 Float Stop 7092317 Float 0516947 Float Seal 7093216 Float Rod amp Stem 7092278 Guide Cap 0900535 O ring 15 16 x 1 3 16 0516
12. ARGE TIME never require resetting unless a change is desired Even if the timer is incorrect after a long power outage the softener works as it should to keep you water soft However regenerations may occur at the wrong time of day until you reset the timer to the correct time of day ERROR CODE An error code could appear in the face plate display if a problem occurs in the softener electronics If you see an error code instead of the time of day please call you local Sears Service Department for service TURBINE E 1m SOFTENER STATUS DISPLAY 1 SERVICE PROVIDING SOFT WATER POSITION The display shows the present time of day If TURBINE is flashing soft water is currently in use 2 RECHARGE POSITIONS A Fill Cycle FilinG NOW ruzsmE shows in the display If soft water m lin Cl is being used TURBINE flashes B BRINING BACKWASH AND FAST RINSE CYCLES The dis play shows the minutes of re charge remaining before return to soft water service RECHARGE NOW is also flashing 28 05 RECHARGE NOW IF YOU NEED HELP ON THE USE OF THE TIMER FEATURES CALL TOLL FREE NUMBER 1 800 426 9345 10 SECTION 2 HOW YOUR WATER SOFTENER WORKS 2A SOFT WATER SERVICE AND REGENERATION SERVICE When the softener is giving you soft water it is called Service During service hard water comes from the house main water pipe into the softener Inside the softener resin tank is a bed made up of
13. ATER SECTION 2 HOW YOUR WATER SOFTENER WORKS 2A EXTRA RECHARGE Sometimes a manually started regeneration re charge may be desired or needed Two exam ples are You have used more water than usual guests visiting and you may run out of soft water before the next timer started regeneration You did not refill the softener with salt before it was gone You can start a regeneration right away or you can set the timer to regenerate at the next 2 00 AM or other preset recharge time Do the following RECHARGE NOW E Press the ON OFF HOLD button and hold shows FillinG NOW This regeneration will last for NOW RECHARGE TONIGHT E Press and release DO NOT HOLD the Fi Zw in the display and the soften er begins regeneration at the decide to cancel the regeneration and RE CHARGE TONIGHT for 3 seconds The softener enters the fill cycle of regeneration right away the display about 40 minutes Then you will have soft water again ON OFF HOLD button RE CHARGE TONIGHT flashes RECHARGE TONIGHT next preset recharge time Press and release the ON OFF HOLD button once more if you FACE PLATE TIMER FEATURES PROGRAM MEMORY If electrical power to the softener goes off the time display is blank but the face plate timer keeps the correct time for about 6 hours When electrical power comes on again you have to reset the present time only if the display is flashing The HARDNESS and RECH
14. ECT button again The display alternates between CLEAn and OFF de fault When set to CLEAn ON a backwash is as sured after every 500 gallons of water usage Back wash is described on page 12 This cleaning back wash is in addition to the backwash during re charge If you have iron in the water supply or higher amounts of sediments sand silt dirt etc you should set this feature to ON E To set to ON or to turn off if already on press either the UP or DOWN button once The length of this extra backwash is 1 minute default time setting IF YOU NEED HELP PROGRAMMING THE TIMER CALL TOLL FREE NUMBER 1 800 426 9345 SEE PAGE 10 FOR OTHER FACE PLATE TIMER FEATURES IMPORTANT Salt is used to recharge the mineral in your water softener see page 9 Before shipping the mineral is factory pretreated with salt Before using water from this softener be sure to do the sanitizing procedures and start a recharge page 8 to flush salt from it SECTION 1 WATER SOFTENER START UP 1D SANITIZING THE WATER SOFTENER Care is taken at the factory to keep your water softener clean and sanitary Materials used to make the softener will not infect or contaminate your water supply and will not cause bacteria to form or grow However during shipping storage installing and operating bacteria could get into the softener For this reason sanitizing as follows is suggested when installing 1 Li
15. ION 2 HOW YOUR WATER SOFTENER WORKS 2B SOFT WATER SERVICE AND REGENERATION 2 BRINING During brining the brine is moved from the salt storage area into the resin tank Inside the resin tank brine cleans hardness minerals from the resin beads and they are discharged out the drain How much brine is needed to clean the resin depends on the amount of resin in the softener how fast the brine goes through the bed The nozzle and venturi FIG 6 make suction to take brine from the salt tank and put it into the resin tank It keeps the brine flow down to a very slow rate to get the best resin cleaning with the least salt 3 BRINE RINSE After all of the brine goes into the resin tank the brine valve closes Water keeps flowing the same way it did during brining except the brine flow has stopped Hardness minerals and brine flush from the resin tank to the drain Brining and brine rinse together vary in length of time they take relative to the fill cycle length FiG 6 water FLOW THROUGH THE SOFTENER IN BRINING AND BRINE RINSE Hard Water N Hard Water BYPASS i ial Nozzle amp Venturi Brine Valve Brine 4 BBACKWASH During backwash water flows UP through the resin tank FIG 7 at a fast rate to flush iron minerals dirt and sediments from the bed and to the drain The bed lifts and expands for good cleaning ad ea WATER FLOW THROUGH THE SOFTENER IN BACKWASH Hard Wat
16. LET HARD WATER SOFT POSITION VALVE OUTLET M SOFT WATER To begin a regeneration the electronic timer energizes the circuit to the valve motor The valve motor rotates the rotor amp disc and the valve cam until the position switch lever drops to open the motor circuit when the valve in FILL position As the rotor and disc rotates the port opens for SOFT water fill through the venturi Fill flow continues to the brine valve and into the salt storage tank Soft water is still available to the house lines 24 SECTION 5 SERVICE TECH INFORMATION 5C WATER FLOW THROUGH THE SOFTENER VALVE BRINING AND BRINE RINSE CYCLES ROTOR amp DISC VENTURI BYPASS HARD 45 3 P NUM pagas SA NOZZLE a TERES x ri VALVE INLET POSITION HARD WATER BRINE FROM SALT TOP STORAGE DISTRIBUTOR TANK SWITCH BOTTOM After fill timer switch action allows the motor to turn the rotor and disc into BRINING position Water flow is directed to the nozzle Suction created by the nozzle and venturi draws brine from the salt storage tank and injects it into the resin bed via the bottom distributor Flow continues out the top distributor and to the drain Hard water is available at the valve outlet When the brine valve closes to end brine draw water flow continues in the same directions to slowly RINSE brine from the resin bed and to the drain BACKWASH and CLEAN
17. LVE CAM AND GEAR THEN TURN THE ROTOR CLOCKWISE ONLY TO SERVICE POSI TION Tighten the screws using a criss cross pattern If a torque wrench is available torque to 30 40 inch pounds Lubricate the gear on the motor and the valve cam gear with Molykote grease or other high quality gear lubricant Be sure to orient switch as shown with lever toward the cam Switch valve cam and gear flow plug backwash and fast rinse flow rate control SEE NOZZLE ASSEMBLY SERVICE PAGE 15 screen support screen o ring nozzle amp Cae venturi gasket ee Wie SF rotor seal M Ij flow plug c cise secon B5 9 ye 0 fill drain seal nozzle and venturi NOTE IF TOU NEED TO REMOVE THE VALVE FROM THE RESIN TANK DO NOT RE MOVE THE TOP DIS TRIBUTOR OR RESIN LOSS WILL OCCUR SECTION 5 SERVICE TECH INFORMATION WATER FLOW THROUGH THE SOFTENER VALVE SERVICE CYCLE Y VALVE INLET HARD WATER VALVE OUTLET f 2 TOP SOFT WATER DISTRIBUTOR DISTRIBUTOR Hard water enters the valve inlet port Internal valve porting routes the water down and out the top distributor into the resin tank Hard water is softened as it passes through the resin bed then enters the bottom distributor Soft water flows back into the valve and out the valve outlet to the house soft water pipes FILL CYCLE VALVE CAM POSITION ROTOR amp DISC SWITCH VALVE IN
18. MUM WATER SYSTEM FLOW gpm 3 TYPE OF ION EXCHANGE MATERIAL resin High Capacity MINIMUM MAXIMUM WATER PRESSURE psi 20 120 AMOUNT OF RESIN cu ft 60 MAXIMUM WATER TEMPERATURE F 120 REGENERATION RECHARGE CYCLE TIME min MAXIMUM WATER HARDNESS gpg 70 FILL 1 5 MAXMUM CLEAR WATER IRON ppm 10 BRINING BRINE RINSE 28 BACKWASH 1 SALT FOR WATER SOFTENER FAST RINSE 1 TYPE OF SALT NEEDED Nugget Pellet TOTAL REGENERATION TIME 31 35 ALTERNATE TYPE OF SALT Pure evaporated compacted f water softener salt gpm gallons per minute psi pounds per square inch STORAGE CAPACITY pounds 125 gpg grains per gallon ppm parts per million Do not exceed this number when setting hardness in step 2 page 7 The maximum setting available is 95 18 SECTION 5 SERVICE TECH INFORMATION 5A TROUBLESHOOTING KEEP THIS MANUAL WITH YOUR WATER SOFTENER IF REPAIRS ARE NEEDED THE SERVICE TECHNI CIAN MUST HAVE THE INFORMATION ON THE FOLLOWING PAGES FOR TELEPHONE ASSISTANCE CALL TOLL FREE NUMBER 1 800 426 9345 CIRCUIT BOARD TRANSFORMER 24VAC 110 VAC WIRING SCHEMATIC NC en ern og position SWITCH 3 te Shield Pee ae H 5 OUT SNOT URBINE SENSOR DOWN Display UP button button ON OFF HOLD button RECHARGE TONIGHT NOW ALWAYS MAKE THESE INITIAL CHECKS FIRST 1 Does the time display show the correct time of day If display is blank check power
19. SEARS OWNER S MANUAL MODEL NO 625 348460 Caution Read and Follow All Safety Rules and Operating Instructions Before First Use of This Product If you have questions when installing operating or main taining your softener and when setting the timer call this toll free number 1 800 426 9345 SAVE THIS MANUAL Kenmore microMAX Water Softener Warranty Start Up Setting Timer How It Works Care Of Specifications Repair Parts Use plastic bag and tie provided to hang manuals nearby the softener for future reference Sears Roebuck and Co Hoffman Estates IL 60179 USA PRINTED IN U S A WARRANTY SEARS RESIDENTIAL WATER SOFTENER FULL ONE YEAR WARRANTY ON WATER SOFTENER For one year from the date of purchase when this water softener is installed and maintained in accordance with our instructions Sears will repair free of charge defects in material or workman ship in this water softener FULL TEN YEAR WARRANTY AGAINST LEAKS For ten years from the date of purchase Sears will furnish and install a new current model water softener tank or salt storage drum free of charge if either the tank or drum develop a leak TO OBTAIN WARRANTY SERVICE SIMPLY CONTACT THE NEAREST SEARS SERVICE CEN TER THROUGHOUT THE UNITED STATES This warranty applies only while this product is in use in the United States This warranty gives you specific legal rights and you may have oth
20. age 18 v Is the valve drain hose connected the right way and without sharp bends or kinks that could stop or reduce water flow See page 16 Y Is the softener power cable connected to the transformer and is the transformer plugged into an inside 120V 60Hz electrical outlet See page 20 Y Besureto restart the water heater See page 20 BRASS BYPASS gt S VALVE OY WATER HEATER SECTION 1 WATER SOFTENER START UP 1C PROGRAM THE TIMER DOWN Display UP button button ON OFF HOLD button RECHARGE TONIGHT NOW When the transformer is plugged in the model code SC21 shows in the face plate display for a few seconds followed by a test number example S4 0 After the test number 12 00 AM begins to flash PRESENT TIME and RECHARGE TONIGHT show at the bottom of the display 4 Ue ses ee a CODE Fd LT m am y i a 8 UL ULTRA PRESENT TIME NOTE If SC flashes in the display press the UPN button FIG 1 until SC21 does show Then press the SELECT button to display the flashing 12 00 AM If other than SC21 shows when the transformer is plugged in please see page 17 to reset SOUND BEEPER A beeper sounds while pressing buttons for timer set up One beep signals a change in the face plate display Repeated beeps means the timer will not accept a change from the button you have pressed telling you to use another button For example while setting th
21. al located on the rim under the salt hole cover TABLE OF CONTENTS PAGE NO SECTION 1 SOFTENER START UP A SAFETY GUIDES 4 B CHECK LIST OF STEP BY STEP GUIDES TO INSTALL 5 C PROGRAM THE TIMER 6 7 D SANITIZING THE WATER SOFTENER 8 E FILL THE STORAGE TANK WITH SALT 9 SECTION 2 HOW YOUR WATER SOFTENER WORKS A FACEPLATE TIMER FEATURES 10 B SOFT WATER SERVICE AND REGENERATION 11 13 SECTION 3 CARE OF YOUR SOFTENER A SALT REFILLING STORAGE TANK SALT BRIDGE 14 B KEEPING THE WATER SOFTENER CLEAN 15 C KEEP THE SOFTENER FROM FREEZING 16 D HELPFUL HINTS CHECKLIST 17 SECTION 4 OTHER THINGS TO KNOW A DIMENSIONS SPECIFICATIONS 18 SECTION 5 SERVICE TECH INFORMATION A TROUBLESHOOTING 19 22 B ROTARY VALVE SERVICE 23 C WATER FLOW THROUGH THE SOFTENER VALVE 24 26 SECTION 6 REPAIR PARTS 29 31 SECTION 1 WATER SOFTENER START UP 1A SAFETY GUIDES A Read all steps guides and rules carefully be fore installing and using your new water softener Follow all steps exactly to correctly install Fail ure to follow them could cause personal injury or property damage Reading this book will also help you to get all of the benefits from your water softener A Your water softener will remove hardness min erals and clear water iron from water up to the limits shown on page 18 It will not remove other types of iron acids tastes and odors etc It will not purify polluted water or make it safe to dri
22. ater meter opera tion as follows 000 steady Soft water not in use and no flow through the meter OPEN A NEARBY SOFT WATER FAUCET 000 to 199 continual Repeats display for each gallon of water passing through the me ter If you don t get a reading in the display with the faucet open pull the sensor from the valve outlet port Pass a small magnet back and forth in front of the sensor You should get a reading in the display If you get a reading unhook the in and out plumbing and check the turbine for binding MOTOR Een ME e 2 2 POSITION i SWITCH SENSOR HOUSING TURBINE TURBINE SHAFT B The letter P and dash or dashes indicate POSITION switch operation If the letter ap pears the switch is closed If the dash shows the switch is open Use the ON OFF HOLD Recharge Now but ton to manually advance the valve into each cycle and check correct switch operation SUPPORT AND SECTION 5 5A CORRECT SWITCH DISPLAYS VALVE CYCLE STATUS Valve in service fill brining backwash or fast rince position Valve rotating from one posi E tion to another C While in this diagnostic screen the following information is available and may be beneficial for various reasons This information is re tained by the computer from the first time elec trical power is applied to the face plate Press j to display the number of days this face plate has had electrica
23. d immediately See IMPORTANT note pages 4 and 7 Use the RE after installation CHARGE NOW feature to start an immediate recharge and open soft water faucets to purge salt taste Lost electric power during a re Restore power resettimer if needed and open soft water charge faucets to purge salt taste NO SOFT WATER No salt in storage tank or salt Refill with salt or breakthe salt bridge page 14 Use the bridged RECHARGE NOW feature to start a recharge Transfomer unplugged at the wall Check for loss of power due to any of these and correct outlet or power cable leads loose With the power back on look at the time display and read fuse blown circuit breaker popped or PROGRAM MEMORY page 10 circuit switched off Manual bypass valve s in bypass Look at FIG 12 on page 18 Move the stem in a single position valve to service In a 3 valve bypass open the inlet and outlet valves and be sure to fully close the bypass valve Dirty plugged or damaged nozzle amp Take apart and clean or replace damaged parts see venturi page 15 Valve drain hose plugged The drain hose must not have kinks sharp bends or be raised too high above the softener see page 16 in your installation manual WATER HARD SOME Hardness number setting too low Press and release the SELECT button until HARDNESS TIMES shows in the display Read the hardness number in the display and be sure the same grains per gallon number is show
24. e hardness step 2 the beeper sounds Kenmore Boili Btate Water Safiener With Demand laitisted Regeneration SELECT button repeatedly when the display reaches 1 using the DOWN button or the highest hardness setting using the UP button 1 SET PRESENT TIME OF DAY NOTE If the words PRESENT TIME do not show in the display press the SELECT button FIG 1 until they do B Press the A UP DOWN M buttons to set the present time Press UP to move the display ahead press DOWN to move the time backward If the present time is between noon and midnight be sure PM shows If the present time is between midnight and noon be sure AM shows NOTE Each press of the UP DOWN buttons changes the time by 1 minute Holding the buttons in changes the time 32 minutes each second SECTION 1 WATER SOFTENER START UP 1C PROGRAM THE TIMER 2 SET WATER HARDNESS NUMBER E Press the SELECT button once to display 15 flashing and HARDNESS The grains per gallon gpg hardness of your water supply is on your water analysis report Be sure to enter water test results on page 2 for future reference NOTE If your water supply contains iron compensate for it by adding to the water hardness number For example assume your water is 15 gpg bard and contains 2 ppm iron Add 5 to the hardness number for each 1 ppm of iron In this example you would use 25 for your bardness number 15 gpg hardness 2ppmironx
25. er Hard Water BYPASS ul resin bed and expa S FAST RINSE Backwash is followed by a fast flow of water down through the resin tank The fast flow packs the resin bed and gets it ready for return to service FIG 8 After fast rinse the softener returns to service Hard water goes into the resin tank where the resin bed again takes out the hardness minerals Soft water goes to the house soft water pipes FIG 8 water FLOW THROUGH THE SOFTENER IN FAST RINSE Hard Water Soft Water M OUT Drain SECTION 2 HOW YOUR WATER SOFTENER WORKS 2B AUTOMATIC BYPASS During the brining brine rinse and backwash cycles of regeneration HARD water goes through the softener valve and to the house pipes If a faucet is opened hard water is there for your needs However you should not use HOT water if possible because the water heater will refill with hard water The softener regenerates from 2 00 AM to about 2 40 AM you can change this time see page 7 a time when water is usually not in use If you get up early in the morning and you can hear the softener regenerating change the time setting Set the recharge time to 12 00 AM or 1 00 AM Then regeneration will start and end that much earlier and your water heater will not refill with hard water if a hot faucet is opened ELECTRONICS Two main parts of the softener s electronics are a WATER METER and a COMPUTER 1 WATER METER The wate
26. er rights which vary from state to state Sears Roebuck and Co D 817 WA Hoffman Estates IL 60179 If you want your water softener professionally installed talk to your Sears Salesman He will arrange for a prompt quality installation by Sears Authorized Installers SEARS INSTALLATION POLICY All installation labor arranged by Sears shall be performed in a neat workmanlike manner in accordance with generally accepted trade practic es Further all installations shall comply with all local laws codes regulations and ordinances Customer shall also be protected during installa tion by insurance relating to Property Damage Workman s Compensation and Public Liability SEARS INSTALLATION WARRANTY In addition to any warranty extended to you on the Sears merchandise involved which warranty becomes effective the date the merchandise is installed should the workmanship of any Sears arranged installation prove faulty within one year Sears will upon notice from you cause such faults to be corrected at no additional cost to you FACTS AND FIGURES TO KEEP Fill in the blanks below and keep this book in a safe place so you always have these facts Water Softener Model No t Serial Number Date Installed Water Hardness Grains Per Gallon Iron Content Parts Per Million pH Taste And Or Odor Water Pressure Water Flow Rate Pounds Square Inch Gallons Per Minute T The model number is on the rating dec
27. ft the salt hole cover and use a pail or hose to fill the salt storage tank with at least 1 gallon of water Remove the brinewell cover FIG 2 and pour about 3 4 ounce of common 5 2596 household bleach Clorox Linco BoPeep White Sail Eagle etc in the softener brinewell Press the ON OFF HOLD button and hold for 3 seconds to start a recharge This first recharge does several things It draws the bleach into and through the softener to sanitize it It fills the salt tank to the water level needed It gets all the air out of the resin tank It makes the resin bed see page 11 ready for service NOTES This recharge takes about 40 minutes You can sanitize the softener witb or witb out salt in the storage tank Recommended by the Water Quality Association On some water supplies the water softener may need pe riodic disinfecting Sanitize either with or without salt in the storage tank EIN water Brinewell Cover remove and add about 3 4 oz bleach Brinewell Water About 1 Gallon SECTION 1 WATER SOFTENER START UP 1E FILL THE STORAGE TANK WITH SALT Brine salt dissolved in water is needed for each and every regeneration The water for making brine is metered into the salt storage tank by the softener However you must keep the tank filled with salt Fill the tank with NUGGET or PELLET water softener salt DO NOT use rock salts as they have dirt and sediment
28. he liquid level NOTE Be sure a salt bridge is not preventing water with salt contact A If the softener does not draw brine nozzle and or venturi dirty or defective nozzle and venturi not seated properly on gasket restricted drain check drain fitting and hose defective nozzle and venturi seal other inner valve defect rotor seal rotor amp disc wave washer etc NOTE If water system pressure is low an elevated drain hose may cause back pressure stopping brine draw 3 Again press ON OFF HOLD to move the softener into backwash Look for a fast flow of water from the drain hose A An obstructed flow indicates a plugged back wash flow plug drain hose filter screen ortop distributor CAUTION Do Not remove the top distributor from the resin tank Loss of water softening resin will occur See bottom of page 28 4 Press ON OFF HOLD to move the softener into fast rinse Again look for a fast drain flow Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test 5 To return the softener to service press ON OFF HOLD BRINE VALVE SECTION 5 SERVICE TECH INFORMATION 5B BEFORE WORKING ON THE VALVE TURN OFF THE WATER SUPPLY AND DISCONNECT FROM ELECTRICAL POWER TO RELIEVE PRESSURE 8 VALVE BYPASS Close the inlet valve and open a soft water faucet Then close the outlet valve and
29. he softener and every week after that Refill when the storage tank is about 1 3 full Never let the softener use all the salt before refilling Without salt you will soon have hard water SALT REFILLING STORAGE TANK BREAKING A SALT BRIDGE IMPORTANT You will have a loss in softening capacity and may get partly hard water if less than 10 inches of salt is in the storage tank PLEASE SEE PAGE 9 FOR SALT FILLING DIRECTIONS SALT BRIDGE Sometimes a hard crust or salt bridge forms in the salt storage tank It is usually caused by high humidity or the wrong kind of salt When the salt bridges an empty space forms between the water and salt Then salt will not dissolve melt in the water to make brine Without brine the resin bed does not regenerate and you will have hard water If the storage tank is full of salt it is hard to tell if you have a salt bridge Salt is loose on top but the bridge is under it The following is the best way to check for a salt bridge Salt should be loose all the way to the bottom of the tank Hold a broom handle or like tool up to the softener as shown in FIG 9 Make a pencil mark on the handle 1 or 2 below the top height of the rim Then carefully push it straight down into the salt If a hard object is felt before the pencil mark gets to the top of the tank it s most likely a salt bridge Carefully push into the bridge in a few places to break it DO NOT TRY TO BREAK THE SALT BRIDGE BY
30. l power applied Press Mto display the number of regenera tions initiated by this face plate since the SR code number was entered Press Select to advance to the following alternating displays LLEHn TIME This setting controls the length of the back wash cycle regular recharge backwash and the CLEAN feature backwash if set to ON A longer backwash is beneficial if supply water is dirty or contains iron The time is adjustable up to 5 minutes Use the UP or DOWN button to set The next press of the SELECT button displays an AUTO RECHARGE screen Husa RECHARGE 21 4 SERVICE TECH INFORMATION TROUBLESHOOTING For this model the AUTO RECHARGE display must show If anything other than AUTO shows press a UP or DOWN button until it does show Press SELECT once again to display 12 hr TIME I 71 TILI IZ h I Z Ci L 1l TIME TIME At this setting display times are shown in stan dard clock time If set to 24 hr using the UP or DOWN button display times will be in military time 0100 1 00 AM to 0000 midnight Press the SELECT button and hold 3 seconds until 8SC21 shows This code identifies the softener nominal capacity size If the wrong number shows the softener will operate on incorrect programming Do the following as needed RETURN THE PRESENT TIME DISPLAY Press the SELECT button CHANGE THE SR NUMBER Press the UP or DOWN button to display correct number
31. n on your water analysis report See page 7 to re set Press and release the SELECT button until the pres ent time shows in the display Using hot water when softener is re Avoid using hot water during this time because the water generating heater refills with hard water see Automatic Bypass page 13 Increase in the grains of hardness in Ask your Sears retail store for a new water analysis your water supply Then make a new hardness number setting page 7 17 SECTION 4 OTHER THINGS TO KNOW 4A DIMENSIONS SPECIFICATIONS EIN ss VALVES SINGLE PLASTIC SINGLE BRASS PULL STEM OUTWARD FOR SERVICE gt 3 VALVE SERVICE Close Bypass Valve Open Iniet amp Outlet Valves Outlet BYPASS valve Open Bypass Valve Close Iniet amp Outlet Valves INCHES CM Salt Tank Height Resin Tank Diameter nominal Inlet Outlet Height Overall Height F Length F2 Width Distance between inlet outlet center lines MODEL NO 625 348460 TIMER SC CODE SC 1 A B C Resin Tank Height nominal D E NOTE Please see the rating decal for water softener operating capacity salt usage and service flow rate pres sure loss performance specifications Performance specifications are validated by the Water Quality Association WQA The rating decal is located on the rim under the salt hole cover see page 28 WATER SUPPLY TO WATER SOFTENER OTHERS MINI
32. nk A Protect the softener and piping from freezing Damage from freezing voids the softener warran ty See page 16 CAUTIONS PLEASE READ AND COMPLY WITH THE FOL LOWING GUIDES TO PREVENT DAMAGE TO THE SOFTENER OR OTHER PROPERTY PERSONAL INJURY OR POSSIBLE FATAL SHOCK A THIS SOFTENER WORKS ON 24 VOLTS ONLY BE SURE TO USE THE TRANSFORMER INCLUDED AND PLUG IT INTO A 120V OUT LET A Unplug the transformer right away if the power cable should become damaged or frayed Make repairs before plugging back into the power outlet A Always unplug the softener from electrical power before removing outer valve covers IMPORTANT Salt is used to recharge the mineral in your water softener see page 9 Before shipping the mineral is factory pretreated with salt Before using water from this softener be sure to do the sanitizing procedures and start a recharge page 8 to flush salt from it SECTION 1 WATER SOFTENER START UP 1B CHECK LIST OF ALL STEP BY STEP GUIDES TO INSTALL Refer to the Installation Manual part no 7141417 for step by step guides gt To be sure you have done all the steps to install the Supp y softener read the following list Page numbers x referred to are in the Installation Manual j v Isthe house water flow going INTO the soften apes er valve INLET Trace piping to be sure See E pages 10 and 11 p FA V Is the plumbing bypass valve or 3 valves set for SERVICE See p
33. open the bypass valve SEARS SPECIAL BYPASS Slide the bypass valve stem to bypass position Loosen the 3 hex head screws see A in drawing toward the backside of the valve to allow pressure water to bleed out Catch the water with a rag DISASSEMBLY To remove a part or group of parts refer to the valve drawing A common screwdriver or nut driver Phillips screwdriver and pliers are the only tools needed to completely disassemble the valve SERVICING THE VALVE Inspect all o rings seals and gaskets for wear or defects Inspect the bottom surface of the rotor and disc for scratches chips or wear NOTE If replacement is needed be sure to use the current replacement part ASSEMBLY Be sure all parts are in place and in the proper position Lubricate ALL o rings and seals with FDA approved silicone grease To install the rotor seal first place the seal into the valve groove rounded side down see cross section Apply a light coating of silicone grease to the seal s crossing ribs Then carefully center the wear strip on the seal and push it downward onto the seal Install the nozzle and venturi seal and drain seal Assemble 2 o rings and the wave washer onto the rotor and disc Then center the rotor and disc in the valve body on the rotor seal 23 ROTARY VALVE SERVICE Lower the cover onto the valve body and rotor shaft Then install the cover holding screws BEFORE TIGHTENING THE SCREWS INSTALL THE VA
34. r bottle IF YOU HAVE QUESTIONS ABOUT CLEANING AND MAINTAINING YOUR SOFTENER CALL TOLL FREE NUMBER 1 800 426 9345 SECTION 3 CARE OF YOUR SOFTENER 3D If the softener is installed where it could freeze summer cabin lake home etc you must drain all water from it to stop possible freeze damage To drain the softener 1 Close the shut off valve on the house main water pipe near the water meter or pressure tank Open a faucet in the soft water pipes to vent pressure in the softener If a single bypass valve is installed move the stem into bypass See FIG 12 on page 18 Ina 3 valve bypass system close the inlet and outlet valve and open the bypass valve If you want water in the house pipes again reopen the shut off valve on the main water pipe Unplug the transformer at the wall outlet Remove the salt hole cover and the main cover Take off both drain hoses Carefully remove the large holding clips at the softener inlet and outlet see Key No 61 on page 30 Separate the softener from the adaptors or bypass valve Remove the brinewell cover and disconnect the brine valve tubing at the nozzle and venturi assembly see page 22 Lift the brine valve out of the brinewell Tip the brine valve upside down to drain out water 16 KEEP THE SOFTENER FROM FREEZING FIG oran WATER FROM THE SOFTENER 7 8 Looking at FIG 11 lay a piece of 2 inch thick board near the floor drain
35. r meter is in the softener valve outlet As water flows through the meter it sends electric pulses to the computer The computer changes the pulses to a measure in gallons of water 13 SOFT WATER SERVICE AND REGENERATION COMPUTER The computer is part of the circuit board It is programmed to know the softener s capacity how many grains of hardness minerals it will take out of the water before a regeneration is needed When starting the softener on page 7 you set it for the grains per gallon gpg hardness of the water To find a regeneration pattern best for your needs the computer uses 1 water usage from the meter 2 hardness setting 3 softener capacity and 4 time since the last regeneration The computer always adjusts this pattern to your water using habits It works to provide you with soft water for the longest time and the most efficient salt usage Softening capacity is used as hard water goes through the softener and hardness minerals are removed When the computer determines that only enough capacity remains to provide soft water up to the next regeneration starting time 2 00 AM or as otherwise set it will schedule a regeneration RECHARGE TONIGHT displays until the regeneration begins When the regeneration begins the recharge cycle status displays show See page 10 SECTION 3 CARE OF YOUR SOFTENER 3A WHEN TO REFILL WITH SALT Check the salt level a few weeks after you install t
36. s that will stop the softener from working Before filling be sure the brinewell cover is in place on the top of the brinewell Salt storage capacity is shown on page 18 NOTE In humid areas it is best to fill the storage tank half full and to refill it more often Salt bridging see page 14 occurs more often when conditions are humid WATER SOFTENING SALT WITH IRON REMOV ING ADDITIVES Some salts have an additive to help the softener handle iron in the water supply Although this additive may help to keep the softener resin clean it may also release corrosive fumes that will weaken and shorten the life of some softener parts EIN sa 2 g El a Brinewell Cover SODIUM INFORMATION Water softeners using sodium chloride for regeneration add sodium to the water Persons who are on sodium restricted diets should consider the added sodium as part of their overall sodium intake For example if your water supply is 15 grains hard you would have to drink 3 quarts of softened water to consume 335 milligrams of sodium That is equivalent to eating 2 1 2 slices of white bread Persons who are concerned about their drinking water should consider a Sears Drinking Water System that will remove or reduce in excess of 9096 of the sodium and other drinking water contaminants YOU HAVE NOW FINISHED THE WATER SOFTENER START UP AFTER THE SANITIZING RE CHARGE ON PAGE 8 THE SOFTENER WILL BE GIVING YOU SOFT W
37. source to the softener If time is flashing power was off for over 6 hours The softener resumes normal operation but regen erations occur at the wrong time If an error code Example Err 03 shows in the face plate display go to AUTOMATIC ELECTRONIC DIAGNOSTICS 2 Plumbing bypass valve s must be in Full Service position 3 The inlet and outlet pipes must connect to the softener valve inlet and outlet respectively Is the transformer plugged into a live grounded wall outlet and is the power cable fastened securely 19 Kenmore DIR Sold Stote Weter Sefioner lnitioted Regeneration SELECT button 5 The valve drain hose must be free of kinks and sharp bends and not elevated over 8 ft above the floor REMOVE THE TOP COVER AND SALT TANK COVER 6 Is there salt in the storage tank 7 Is the brine tubing connected See water flow diagrams Is the brine valve float set right See page 22 Press the SELECT button 2 times to display the hardness setting Be sure it is the correct setting for the household s water supply Make a hardness test of the raw water and compare with the hardness setting Also test a soft water sample to verify if a problem exists Press SELECT 3 times to return the time of day display If you do not find the problem after making initial checks do the MANUAL INITIATED ELECTRONIC DIAGNOSTICS and the MANUAL ADVANCE REGENERATION CHECK SECTION 5 SERVICE TECH
38. thousands of tiny plastic resin beads FIG 4 As hard water passes through the bed each bead attracts and holds the hardness minerals This is called ion exchanging It is much like a magnet attracting and holding metals Water without the hardness minerals soft water flows out of the softener and into the house soft water pipes After a period of time the resin beads become coated with hardness minerals and they have to be cleaned This cleaning is called regeneration or recharge Regeneration is started at 2 00 a m by the electronic timer see page 13 It takes place in 5 stages or cycles These are FILL BACKWASH BRINING FAST RINSE BRINE RINSE eB water FLOW THROUGH THE SOFTENER IN SERVICE Hard Water IN Soft Water OUT m Resin Tank Resin Bed Salt Storage Tank REGENERATION 1 FILL Salt dissolved in water is called brine Brine is needed to clean the hardness minerals from the resin beads To make the brine water flows into the salt storage area during the fill stage as shown in FIG 5 Fill cycle length depends on how much soft water making capacity you have used since the last regeneration As you use more water fill time increases so more brine is made The greater amount of brine cleans more hardness minerals from the resin bed CR water FLOW THROUGH THE SOFTENER IN FILL Hard Water IN Soft Water OUT Salt Storage Tank salt not shown Fill Water SECT
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