Kaidan TM-400 User's Manual
Contents
1. E ATTACHING Pepestac TURNTABLES The pedestal and turntable assemblies for your Meridian TM 400 all use the same mounting system The adjustable pedestal 6 7 B 9 and the Bturntable base 20 arefitted with a clamp collar The collar is designed to rest upon the largethrust bearing and support plate which are placed freefloating around the pedestal axle Fig D The 36 turntable bolts to the B turntable using four 3 8 x 2 14 hexbolts eight 8 flatwashers and four 3 8 wingnuts Fig D Pedestal Clamp Collar Bearin g Support Plate Pedestal Axle Srep F UsiNc THE USTABLE PEDESTAL The adjustable pedestal can be adjusted into various heights using thetwo cotter pins 5 provided The adjustable pedestal has a series of set screws for locking the pedestal into a fixed position removing any lateral clearance needed for pedestal adjustment Thetop of the assembly is outfitted with single pedestal cap attached by a set screw The pededstal cap has a 4 20 thread that can accept bolts for attaching small platforms and or objects Note For complete instructions on controller and software installation consult software disk shipped Page 7 Kaidan Warranty and Return Policy Limited Warranty In the event of a defect in materials or workmanship Kaidan will repair the product with new rebuilt partsfor a period of three hundred and sixtyfive 365 days from the date of original purchase Such w2. other proof of original purchase will be required before warranty performance is rendered This warranty only covers failures due to defects in materials or workman Ship which occur during normal use It does not cover damages or failures which are caused from accident misuse abuse neglect mishandling misapplication alteration faulty installation modification service by anyone other than an au thorized representative of Kaidan Acts of God or by products not supplied by Kaidan This warranty covers any damage incurred during original shipment of prod uct to customer Any item resold or distributed by and not explicitly manufac tured by Kaidan will be covered by their respective company s product warranty B Warranty Exclusions There are no express warranties except as listed above Kaidan shall not be liable for special incidental consequential or punitive damages including without limitation loss of goodwill profits or revenue loss of the use of this product or any associated equipment cost of substitute equip ment downtime costs or claims of any party dealing with buyer for such damages resulting from use of this product or arising from breach of warranty or contract negligance or any other legal theory express and implied warranties including the warranties of merchant ability and fitness for a particular purpose are limited to the applicable war ranty period set forth above Some states do not all
3. KAIDAN TM 400 User s Guide Motorized Turntable for Rotational Object Photography Copyright Information Copyright O 2000 Kaidan Inc All Rights Reserved First Edition September 2000 KiWi is a trademark of Kaidan Inc Other products mentioned herein may be trademarks of their respective companies Patents Pending Information in this manual is subject to change without notice and does not represent a commitment on the part of Kaidan No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechani cal including photocopying recording or information storage and retrieval sys tems or translated to another language for any purpose other than the licensee s personal use and as specifically allowed in the licensing agreement without the express written permission of Kaidan Kaidan Warranty and Return Policy A Limited Warranty In the event of a defect in materials or workmanship Kaidan will repair the product with new or rebuilt parts for a period of three hundred and sixty five 365 days from the date of original purchase Such work will be performed free of charge Follow the Product Return Procedure Section D following Likewise any software purchased from Kaidan also comes with a one year warranty if your disc or media is defective or damaged This warranty is ex tended only to the original purchaser and is not transferable A purchase receipt or
4. ODUCT OR ARISING FROM BREACH OF WARRANTY OR CONTRACT NEGLIGENCE OR ANY OTHER LEGAL THEORY ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TOTHE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE Some states do not allow the exclusion or limitation of consequential damages or limitations on how long implied warranty lasts so the above exclusions or limitations may not apply to you This warranty and any claims which arisewith the Kaidan product s are governed bythe laws of the state of Pennsylvania By purchasing this product customer acknowledges and agrees to these Limits and Exclusions If a problem with your Kaidan product develops during the warranty period immediately contact Kaidan for assistance Product Return Policy All Kaidan products come with a 30 day return policy some restocking fees may apply from date of purchase with the exception of software or videotapes Both of the aforementioned items are copyrighted and subject to the laws concerning intellectual property Kaidan will replace defective software videotapes free of charge upon return receipt of defective item s Products returned under this policy excluding replacement of defective items must be shipped at purchaser expense Purchaser must ship product with an approved traceable service such as FedEx and with appropriate levels of shipping insurancefor the item being returned Kai
5. Wrench 99 208 18 allen Wrench 99209 3 Ballen Wrench 99 2020 5 32 allen Wrench 99 218 14 allen wrench 99 210 5 6 allen wrench 99 2023 3 8 x 114 SHCS 992033 14 x2 Hitch pins 99 2078 3 8 Split Lockwasher 99 2094 Ball Thrust Bearing INA 455 82 4090 bear ing spacer 99 2208 Hex Bolt 3 8 x 2 25 19 99 2134 3 8 SAE Washer 99 2209 3 8 Wing Nut Page 4 Chapter 1 Srep BADENTIFYING THE MeripiAN TM 400 Components PLEASE REFER TO PACKING LIST FOR ITEM NUMBERS 18 Turntable Or 36 Turntable Page 5 Chapter 1 SrEP C ATTACHING THE SIDE SUPPORTS TO THE BASE Theside supports Item 32 will accept the four industrial glides two on each side Attach them usingthe Y 2 flat washers lock washers and nuts Fig A Once you have attached the industrial glides each side support can beattached to either side of the base assembly To attach the side supports use the 3 8 socket screws Item 6 including a 3 8 flat amp lockwashers Fig Fig A Fig B Srep D ATTACHING MOTOR AND TO THE BASE Themotor 9 ships with the 38 hub and coupler attached The coupler has grooves that will matewith the grooved hubs attached to the motor 9 and turntable gearbox 7 Remove and usethe four 10 24 screws in the base assembly attach the motor and align the coupler with the hubs Fig C Takethe motor cable and attachethe appropriate end to the wire harness coming from the motor Fig C Motor Page 6
6. dan will not beheld responsible for returned items lost or damaged in transit Page 8 Appendix Troubleshooting eMCee THE EMCEE SOFTWARE DOES NOT RECOGNIZE THE CONTROLLER The error message that the controller is not responding or that it is not a known controller indicates a break in the serial communications between eMCeeandthehardware controller Before troubleshooting the eM Cee soft ware please make surethat all your connections between thecomputer and thehardwarecontroller are properly setup Follow thru thelist below for the most common hardware checks Serial cable is plugged into the serial port TheDB 25 pin end of the Serial cable is plugged into the Sin8 converter blue Theslide switch on the converter is in the P position Theoneend of theflat RJ 45 cable is plugged into the Sin8 Converter Theother end of theflat RJ 45 cable is plugged into the serial input on the controller HAVE CHECKED ALL MY SERIAL CONNECTIONS AND THE CONTROLLER STILL ISN T RESPONDING Once you have checked your serial connections a non responding controller may betheresult of thewrongserial port selection in theeM Cee preferences Pleaseverify that theserial port which your cablingis plugged into isthesame serial port selected in eM Cees preferences For Macintosh users Under the Apple Menu go to Control Panels AppleTalk In the Apple Talk Control Panel make sure that Appletalk is not trying to use the port eMC
7. ee is using If the serial port is being used by AppleTalk changethe port or disable AppleTalk in the Chooser ApplePowerBooks ApplePowerBooks have a combination Printer M o dem port The eMCee software will only recognize the port when the Mo dem port istheselected serial port in eM Cees preferences Power Book users must also makeAppleTalk inactive when using eM Cee ALL MY CONNECTIONS AND PREFERENCES ARE SET BUT STILL THE CONTROLLER IS RESPONDING Once you have verified that the controller connections are appropriate and that thepreferences in eM Ceeareset for your configuration if thecontroller will still not respond the culprit in most cases is a system extension conflict Page 9 The eM Cee software controls Kaidan hardware via a serial interface and in order for eM Ceeto function properly it must be ableto gain solitary control oftheserial port beingused System Extensionsthat monitor theserial ports for activity will deny eM Ceesolitary control of theserial port Extensions like 3rd party print drivers or Palm Pilots Hot Sync that are constantly running will prevent eM Cee accessing the serial port For Macintosh users Under the Apple Menu go to Control Panels Exten sions Manger In the Extensions Manager deselect the extensions that you want to disable Restart your computer If you are not sure of what exten sions may be causing this problem follow these directions Go to the Apple Menu and select the Apple System P
8. ggested Retail Price SRP The credit to customer will reflect the difference of the actual product SRP from the amount of credit due customer Shipping Costs shipping costs VAT duties and return costs are sole responsibility of cus tomer If customer purchases thru Kaidan distributor or reseller customer is responsible for all shipping and VAT costs incurred by that distributor or reseller These charges are non refundable For instructions on the return of your product follow the Product Return Procedure below D Product Return Procedure When returning a product customer must first contact Kaidan or the dis tributor reseller and obtain a Return Material Authorization Number RMA After receiving the RMA customer will be instructed to return product directly to Kaidan Returned goods must be shipped with an approved traceable service such as FedEx and with appropriate levels of shipping insurance for the item being returned Kaidan will not be held responsible for returned items lost or damaged in transit RMA numbers are valid for 15 days and the product s must be received by Kaidan before the RMA expires We are unable to accept for return any product s received after the expiration of the RMA Return Packaging The product packaging must reflect customer name address RMA as well as Kaidan information Kaidan Incorporated 703 E Pennsylvania Blvd Feasterville PA 19053 U S A Attention Return Depa
9. ncerely The Kaidan Support Team Page 11 36 TURNTABLE ASSEMBLY INSTRUCTIONS 3 8 16x2 25lg hex bolt gt Flat Washer 8 36 Turntable T p C 18 Turntable CS Wing Nut 4 at n IN ORDER TO USE THE 36 TURNTABLE IT MUST BE BOLTED TO THE 18 TURNTABLE AS SHOWN ABOVE IN FOUR PLACES USING THE 4 3 8 16 X 2 25 LG HEX BOLT 8 3 8 SAE WASHERS AND 4 3 8 WING NUTS Page 12
10. ork will be performed free of charge Follow the Product Return Procedure Item D below Likewise any software purchased from Kaidan also comes with a one year warranty if your disc or media is defective or damaged Thiswarrantyis extended only to the original purchaser and is not transferable A purchase receipt or other proof of dateof original purchasewill berequired before warranty performanceis rendered This warranty only coversfailures dueto defects in materials or workmanship which occur during normal use It does not cover damages or failures which are caused from accident misuse abuse neglect mishandling misapplication alteration faulty installation modification service by anyone other than an authorized representative of Kaidan Acts of God or by products not supplied by Kaidan This warranty covers any damageincurred during original shipment of product to customer Any item resold or distributed by and not explicitly manufactured by Kaidan will be covered by their respective companys product warranty Warranty Exclusions Thereareno express warranties except as listed above KAIDAN SHALL NOT BE LIABLE FOR SPECIAL INCIDENTAL CONSEQUENTIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF GOODWILL PROFITS OR REVENUE LOSS OF THE USE OF THIS PRODUCT OR ANY ASSOCIATED EQUIPMENT COST OF SUBSTITUTE EQUIPMENT DOWNTIME COSTS OR CLAIM SOF ANY PARTY DEALING WITH BUYER FOR SUCH DAMAGES RESULTING FROM USE OF THIS PR
11. ow the exclusion or limitation of consequential damages or limitations on how long an implied warranty lasts so the above exclusions or limitations may not apply to you This warranty and any claims which arise with the Kaidan product s are governed by the laws of the state of Pennsylvania By purchasing this product customer acknowledges and agrees to these Limits and Exclusions If a problem with your Kaidan product develops during the warranty period immediately contact Kaidan for assistance C Product Return Policy Kaidan products come with a 30 day return policy a minimum 10 percent re stocking fees will apply from date of purchase with the exception of software or videotapes Both of the aforementioned items are copyrighted and subject to the laws concerning intellectual property Kaidan will replace defective software video tapes free of charge upon return receipt of defective item s Products returned under this policy excluding replacement of defective items must be shipped at purchaser s expense Purchaser must ship product with an approved traceable service such as FedEx and with appropriate levels of shipping insurance for the item being returned Kaidan will not be held responsible for returned items lost or damaged in transit Kaidan will issue a refund to customer s account if the following condi tions are satisfied 1 Receipt of item s in a restockable condition Criteria for Restockable Condition i
12. rofiler Create a new report check off all boxes in the dialog window and email the report to support kaidan com For PC users Uninstall the extensions that may be conflicting with Ceeand restart your computer If you arestill experiencing problems please get a profileof your system amp drivers and email it to support kaidan com is WORKING BUT IT APPEARS THAT THE TURNTABLE RIG IS NOT MOVING TO THE RIGHT POSITION If the motors are running under eMCee control but they appear not to be positioning properly you may need to check the preferences of the eM Cee software eM Ceeships with all Kaidan motorized products and there aredif ferent preferencesettings for each Kaidan model The preferences for eM can beset byrunningtheappropriatedefault settingscript for your paticular Kaidan product The default setting scripts are located the Scripts folder of your eM Cee software package You can also enter the preferences directly through eM Cees preferences panel see chart below for values 400 X Axis Y Axis MT 84 X Axis Y Axis Steps per Rev 20000 0 Steps per Rev 126033 0 Intial Velocity 100 0 Intial Velocity 250 0 Slew Velocity 500 0 Slew Velocity 300 0 Ramp Slope 10 0 Ramp Slope 20 0 Move Speeds 500 0 Move Speeds 300 0 Step Resolution Full 0 Step Resolution Full 0 C 60 X Axis Y Axis M 1501 X Axis Y Axis Steps per Rev 20000 374810 Steps per Rev 12000 20000 Intial Velocity 100 100 In
13. rtment per RMA Contact Information Voice 215 364 1778 Fax 215 322 4186 http www kaidan com E mail info kaidan com Chapter 1 Assembling the TM 400 A UNPACKING THE Boxes The components are detailed below Please make sure that all parts are included Examine the parts for signs of shipping damage In the event of shipping damage immediately contact Kaidan or your local distributor to process claims If any items are missing you notice any damage call Kaidan at 25 364 T 78 between the hours of 10 00 am and 6 00 PM Mon Fri EST TM 400 PACKING LIST Description Item3 Qty Box 1 Box Top support and gearbox assy TJB turntable assy 20 land 7 1 Shaft collar B J2 hub Part of 7 1 Motor 9 10 24 z Y2 SHCS 0 4 Motor Cable Not Shown Controller Not Shown Box 2 38 hub Part of 9 Side channel support 2 2 coupler Part of 9 Industrial glide 3 4 eM Cee software disk Mac Ajustable pedestal assy 1 eMCee software disk Windows 4617 amp 9 Serial Cable Mac Shaft collar B 1 Serial Cable Windows Sin 8a Serial Converter Power Cord RJ 45 Cabling 4 RJ 45 Cabling 6 3e turntable assy Not shown p3 p PP PPP PPP HE Page 3 TM 400 Hardware List Hardware Package 99 069 12 BJ am Nuts 99 070 Y2 Split Lock Washers 99 071 150Dx5ID FenderWshrs 99 73 Industrial Glide 99 16 Knob 3Point 4 20 Std 99 028 3 32Hex Wrench 99 1 764 allen
14. s as follows parts are included in box hardware manuals discs nuts bolts tools No signs of damage scratches bent parts missing pieces markings alter ations or additions to the product All packaging materials are intact foam peanuts cardboard bubble bags No signs of excess usage or wear to the product Items of Non restockable condition are subject to the following Restocking Fee s a minimum of 10 percent and possible additional fees based on the condition of the product how the product best meets the criteria above at Kaidan s discretion Non Restockable Condition constitutes the following Missing parts hardware manuals discs nuts bolts tools and packaging materials foam peanuts cardboard bubble bags Signs of damage scratches bent parts missing pieces markings alter ations additions to the product Signs of excess usage or wear to the product Damage or loss incurred during uninsured shipping to Kaidan In this case Kaidan cannot issue any type of refund Customer will be responsible to sub mit claim with their shipping company If damages occur in shipping customer must submit claim with shipping company prior to any action by Kaidan Items Part of Special Bundle If item s are part of a special bundle offer return of part of the bundle will void any special pricing and the item s remaining in the possession of the cus tomer will revert to their regular Su
15. tial Velocity 100 100 Slew Velocity 500 700 Slew Velocity 500 300 Ramp Slope 15 15 Ramp Slope 10 10 Move Speeds 500 700 Move Speeds 500 300 Step Resolution Full Step Resolution Full Page 10 19 X Axis Y Axis E si 2 M 2500 X Axis Y Axis Intial Velocity 100 0 lt A AXIS Y AXIS Slew Velocity 300 0 Steps per Rev 20000 20000 300 0 Ramp Slope 15 0 Intial Velocit 100 100 Move Speeds 300 0 Slew Velocit 500 300 Step Resolution Full 0 Ramp Slope 10 10 Note This value has been calibrated specifi Move Speeds 500 300 Step Resolution Full cally for your unit you will find this value on the underside of the unit EMCEE WAS WORKING THE LAST TIME 1 USED IT BUT NOW THE CONTROLLER IS NOT RESPONDI NG If you have been using eM succesfully but are now having communica tion problems you should try discarding eM Cees preferences For Macintosh users open your System Folder open thePreferences folder and locate eM Cees preference file discard thefile For PC users the preference file for eM Cee is in the same folder as the ap plication discard the file Once you have discarded the preferences you will need to restore the preferences for your specific Kaidan model HAVE DONE EVERTYTHING BUT EMCEE CANNOT SEE THE CONTROLLER If you haveread through this appendix and havenot a solution to your prob lem please email support kaidan com or call 215 364 1778 M on Fri to EST Si
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