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Jenn-Air W10244851A User's Manual
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1. JENN AIR MICROWAVE OVEN USER INSTRUCTIONS THANK YOU for purchasing this high quality product If you should experience a problem not covered in TROUBLESHOOTING please visit our website at www jennair com for additional information If you still need assistance call us at 1 800 688 1100 You will need your model and serial number located on the front facing of the microwave oven opening behind the door Para obtener acceso a Instrucciones para el usuario del horno microondas en espa ol o para obtener informaci n adicional acerca de su producto visite www jennair com Tenga listo su numero de modelo completo Puede encontrar su numero de modelo y de serie en la etiqueta ubicada en la parte frontal de la abertura del horno de microondas detras de la puerta Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean You can be killed or seriously injured if you don t immediately A DAN G ER follow instructions You can be killed or seriously injured if you don t follow A WARN l NG instructions All safety messages will tell you what the potential hazard is tell yo
2. 3 prong outlet AWARNING Excessive Weight Hazard Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock Use two or more people to move and install microwave oven Failure to do so can result in back or other injury Olsens all governing codes and ordinances Required IMPORTANT The control side of the microwave oven is the heavy m A120 Volt 60 Hz AC only 15 or 20 amp electrical supply side Handle the microwave oven gently The weight of the with a fuse or circuit breaker microwave oven is over 35 Ibs 15 9 kg Recommended m Place the microwave oven on a cart counter table or shelf that m A time delay fuse or time delay circuit breaker is strong enough to hold the microwave oven and the food and m A separate circuit serving only this microwave oven utensils you place inside it m The microwave oven should be at a temperature above 50 F Ae ier popa Osea GROUNDING INSTRUCTIONS NOTE Some models can be built into a wall or cabinet by using E For all cord connected appliances one of the trim kits listed in the Assistance or Service section The microwave oven must be grounded In the event of m Do not block the exhaust vents or air intake openings Allow an electrical short circuit grounding reduces the risk of a few inches of space at the back and side of the microwave electric shock by providing an escape
3. Sensor Pizza Slice Touch PIZZA SLICE Senses 1 2 or 3 slices Sensor Vegetables Touch VEGETABLES Touch 1 for Fresh or 2 for Frozen Senses 1 2 3 or 4 servings Preset Defrosting Unwrap food Touch AUTO DEFROST enter weight in pounds 0 1 6 0 and touch the Start control Turn over food at signals Convection Cooking baking Convection cooking uses convection heat and airflow to cook and brown foods Use ovenproof dish and the convection rack With Preheat Place convection rack on turntable close door and touch the Stop control Touch PREHEAT Touch desired temperature pad then touch the Start control twice When the temperature is reached place food on the rack and close the door Enter cook time in minutes and seconds then touch the Start control Without Preheat Place convection rack and food on the turntable close the door and touch the Stop control Touch CONVECTION touch temperature pad enter cook time in minutes and seconds then touch the Start control Combination Cooking roasting Combination cooking uses both convection heat at 350 F 177 C and microwaves at 30 power to cook foods Use microwave safe ovenproof dish and the convection rack Place the food directly on the rack and place the dish under the rack to catch the drippings Close the door and touch the Stop control Touch COMBINATION COOKING enter cook time in minutes and seconds then touch the Start control Convect Bake conve
4. be easily determined This warranty is void if the factory applied serial number has been altered or removed from your major appliance The cost of repair or replacement under these excluded circumstances shall be borne by the customer DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW JENN AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE If outside the 50 United States and Canada contact your authorized Jenn Air dealer to determine if another warranty applies 9 07 For additional product information or to view FAQs Frequently Asked Questions visit www jennair com If you do not have access to the Internet and you need assistance using your product you may contact Jenn Air at the number below Have your complete model number ready You can find your model number and serial number
5. normal or fast Remind end signal on or off Demo Mode on or off Daylight Saving Time on or off and Language English or Spanish Demo Mode Activate to practice using the control without actually turning on the magnetron Use the Control Setup to activate or deactivate Number Temperature Pads The number pads share function with the temperature setting during convection cooking programming Each number pad represents an available temperature The temperature is indicated on each pad on the control panel Accessory Configurations Roasting Baking A Turntable B Pan not provided C Convection rack D Cookie sheet not provided Microwave Safe Browning dish Follow manufacturer recommendations Ceramic glass glass China earthenware Follow manufacturer recommendations Melamine Follow manufacturer recommendations Paper towels paper plates napkins Use non recycled paper Plastic wraps bags covers dinnerware containers Follow manufacturer recommendations m Pottery and clay Follow manufacturer recommendations m Silicone bakeware Follow manufacturer recommendations m Wax paper Do Not Use Metal cookware and bakeware Straw or wicker Gold silver or pewter Non approved meat thermometers skewers Twist ties Foil liners such as sandwich wrappers Staples Objects with gold or silver trim or with metallic glaze To Test Cookware Dinnerware Place dish on turntable with 1 cup
6. on the label located on the upper or lower front facing of the microwave oven opening behind the door For assistance or service call 1 800 688 1100 If you need further assistance you can write to Jenn Air with any questions or concerns at Jenn Air Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor MI 49022 2692 Please include a daytime phone number in your correspondence Please keep this User Instructions and model number information for future reference W10244851A DE68 03622A SP PN W10269550A 4 09 2009 All rights reserved Registered Trademark Trademark of Jenn Air U S A Printed in Malaysia
7. racks or any other part of the oven with metal foil This will cause overheating of the oven SAVE THESE INSTRUCTIONS PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY a Do not attempt to operate this oven with the door open since open door operation can result in harmful exposure to microwave energy It is important not to defeat or tamper with the safety interlocks c Do not operate the oven if it is damaged It is particularly important that the oven door close properly and that there is no damage to the 1 Door bent 2 Hinges and latches broken or loosened 3 Door seals and sealing surfaces b Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces d The oven should not be adjusted or repaired by anyone except properly qualified service personnel This device complies with Part 18 of the FCC Rules Unpacking Electrical Requirements 1 Empty the microwave oven of any packing materials m damage around the door or 2 Clean the inside with a soft damp cloth AWARN l NG m dents on the interior or exterior of the microwave oven If there is any damage do not operate the microwave oven until 3 Check for damage such as a designated service technician has checked it and made any m adoor that is not lined up correctly needed repairs Electrical Shock Hazard Location Requirements Plug into a grounded
8. sure Demo Mode on some models is off Arcing in the microwave oven Check the following m Soil buildup Soil buildup on cavity walls microwave inlet cover cooking rack supports and area where the door touches the frame can cause arcing See General Cleaning in Microwave Oven Care section Turntable alternates rotation directions m This is normal and depends on motor rotation at the beginning of the cycle Odor and smoke coming from microwave oven during convection cooking This is normal for the first few convection cycles The odor will dissipate with repeated use Radio TV or cordless phone interference Check the following m Proximity Move the receiver away from the microwave oven or adjust the radio or TV antenna a Soil Make sure the microwave oven door and sealing surfaces are clean m Frequency Some 2 4 GHz based cordless phones and home wireless networks may experience static or noise while microwave oven is on Use a corded phone a different frequency cordless phone or avoid using these items during microwave oven operation JENN AIR COOKING APPLIANCE WARRANTY LIMITED WARRANTY For one year from the date of purchase when this major appliance is operated and maintained according to instructions attached to or furnished with the product Jenn Air brand of Whirlpool Corporation or Whirlpool Canada LP hereafter Jenn Air will pay for factory specified parts and repair labor to corr
9. wire for the electric oven where the exhaust vents are located Blocking the current The microwave oven is equipped with a cord exhaust vents could Cause damage to the microwave oven as having a grounding wire with a grounding plug The plug well as poor cooking results must be plugged into an outlet that is properly installed m Make sure the microwave oven legs are in place to ensure and grounded proper airflow If vents are blocked a sensitive thermal device may automatically turn the microwave oven off The WARNING Improper use of the grounding plug can microwave oven should work properly once it has cooled result in a risk of electric shock Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the microwave oven is properly grounded Do not use an extension cord If the power supply cord is too short have a qualified electrician or serviceman install an outlet near the microwave oven SAVE THESE INSTRUCTIONS Clock The Clock is a 12 or 24 hour clock Use Control Setup to change mode or to turn on or off Daylight Saving Time Touch CLOCK enter time then touch the Start control Kitchen Timer The kitchen timer can be used independently during any cooking program Touch the Timer control enter time in minutes and seconds up to 99 99 then touch the Start control Touch the Stop control to cancel Control Lock Activate to avoid uni
10. 250 mL of water beside it Program 1 minute of cook time at 100 If dish becomes hot and the water stays cool do not use the dish in the microwave oven For list of preset programs see the Cooking Guide label on the front facing of the microwave oven opening behind the door Manual Cooking Stage Cooking Touch number pads to enter time touch POWER LEVEL if not 100 touch number pads to enter power level 10 90 then touch the Start control If programming additional stages enter the cook time and cook power of each before touching the Start control Sensor Cooking A sensor in the microwave oven detects moisture released from food as it heats and adjusts the cooking time accordingly Make sure microwave oven has been plugged in for at least 3 minutes Use microwave safe dish with loose fitting lid or cover microwave safe dish with plastic wrap and vent For optimal performance wait at least 30 minutes after convection cooking before sensor cooking Preset Cooking sensor Touch SENSOR COOK select food item Frozen Dinner Frozen Breakfast Beverage or Chicken Breast see Cooking Guide label then touch the Start control Preset Reheating sensor Touch REHEAT select food item Dinner Plate Casserole or Pasta see Cooking Guide label then touch the Start control Sensor Popcorn Touch POPCORN Senses 3 0 3 5 oz 85 99 g bags Sensor Baked Potato Touch BAKED POTATO Senses 1 2 3 4 5 or 6 potatoes
11. ction only Use convection rack and ovenproof dish Place food in dish Pizza may be placed directly on the rack Some food items Cake Cookies and Cupcakes will require preheating of the microwave oven Touch CONVECT BAKE select food item Cake Frozen Pizza Cookies Cupcakes or Frozen French Fries then touch the Start control Follow the prompts in the display Convect Roast combination Use convection rack and ovenproof dish Place dish under rack Place food directly on rack Some food items Roast Meat and Roast Chicken require input of weight 2 4 Ibs 0 9 1 8 kg Enter weight in tenths of a pound ex 30 for 3 0 Ibs Touch CONVECT ROAST select food item Roast Meat Roast Chicken Casserole or Meatloaf enter weight if necessary then touch the Start control Add 30 Seconds Touch ADD 30 SEC to start the microwave oven at 100 power for 30 seconds or to add time in 30 second increments to any manual cooking cycle General Cleaning IMPORTANT Before cleaning make sure all controls are off and the microwave oven is cool Always follow label instructions on cleaning products To avoid damage to the microwave oven caused by arcing due to soil buildup keep cavity microwave inlet cover cooking rack supports and area where the door touches the frame clean Clean with mild soap water and a soft cloth or sponge or as indicated below m Door and exterior mild soap and water or glass cleaner applied to
12. ect defects in materials or workmanship Service must be provided by a Jenn Air designated service company This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased Outside the 50 United States and Canada this limited warranty does not apply Proof of original purchase date is required to obtain service under this limited warranty SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS In the second through fifth years from the date of purchase when this appliance is operated and maintained according to instructions attached to or furnished with the product Jenn Air will pay for factory specified parts for the following components if applicable to the product if defective in materials or workmanship m Electric element m Electronic controls m Touch Pad and microprocessor m Magnetron tube m Glass ceramic cooktop if due to thermal breakage m Sealed gas burners ITEMS EXCLUDED FROM WARRANTY This limited warranty does not cover 1 Service calls to correct the installation of your major appliance to instruct you on how to use your major appliance to replace or repair house fuses or to correct house wiring or plumbing 2 Service calls to repair or replace appliance light bulbs air filters or water filters Consumable parts are excluded from warranty coverage 3 Repairs when your major appliance is used for other than normal s
13. ingle family household use or when it is used in a manner that is contrary to published user or operator instructions and or installation instructions 4 Damage resulting from accident alteration misuse abuse fire flood acts of God improper installation installation not in accordance with electrical or plumbing codes or use of consumables or cleaning products not approved by Jenn Air 5 Cosmetic damage including scratches dents chips or other damage to the finish of your major appliance unless such damage results from defects in materials or workmanship and is reported to Jenn Air within 30 days from the date of purchase 6 Any food loss due to refrigerator or freezer product failures 7 Costs associated with the removal from your home of your major appliance for repairs This major appliance is designed to be repaired in the home and only in home service is covered by this warranty 8 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 9 Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Jenn Air servicer is not available 10 The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions 11 Major appliances with original model serial numbers that have been removed altered or cannot
14. it has a damaged cord or plug if it is not working properly or if it has been damaged or dropped The microwave oven should be serviced only by qualified service personnel Call an authorized service company for examination repair or adjustment See door surface cleaning instructions in the Microwave Oven Care section To reduce the risk of fire in the oven cavity Do not overcook food Carefully attend the microwave oven when paper plastic or other combustible materials are placed inside the oven to facilitate cooking Remove wire twist ties from paper or plastic bags before placing bags in oven If materials inside the oven ignite keep oven door closed turn oven off and disconnect the power cord or shut off power at the fuse or circuit breaker panel Do not use the cavity for storage purposes Do not leave paper products cooking utensils or food in the cavity when not in use Liquids such as water coffee or tea are able to be overheated beyond the boiling point without appearing to be boiling Visible bubbling or boiling when the container is removed from the microwave oven is not always present THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID To reduce the risk of injury to persons Do not overheat the liquid Stir the liquid both before and halfway through heating it Do not u
15. ntended start Touch and hold the Start control until the signal sounds and the lock indicator appears in the display Repeat to unlock control Recall Use to repeat the previous cooking cycle Touch the Stop control then touch RECALL and the cycle will repeat automatically Turntable Turntable may be turned off on some models for manual cooking only This is helpful when cooking with plates that are bigger than the turntable or when cooking with plates that are side by side Turntable cannot be turned off during preset or sensor on some models functions Convection Element and Fan on some models The convection element and fan are embedded in the wall of the microwave oven cavity behind the metal screen Convection Rack Use the short convection rack for convection cycles baking or roasting Place cookware directly on rack for bake and for some roast functions Some roast functions require that the food be placed directly on the rack Use a microwave safe ovenproof dish or pan under the rack to catch the drippings Custom Program Set for instant access to one frequently used manual cook cycle Touch the Custom Program control enter cook time and power then start the cycle To recall the program touch the Custom Program control then touch the Start control Control Setup Settings for the following may be changed Weight Ibs or kg Sound on or off Clock display 12 or 24 hours Display scroll speed slow
16. paper towel m Control panel sponge or soft cloth and water m Stainless steel on some models mild soap and water then rinse with clean water and dry with soft cloth or use stainless steel cleaner m Turntable mild soap and water or dishwasher m Convection rack mild soap water and washcloth Dishwasher cleaning is not recommended First try the solutions suggested here or visit our website and reference FAQs Frequently Asked Questions to possibly avoid the cost of a service call www jennair com Microwave oven will not operate Check the following m Household fuse or circuit breaker If a household fuse has blown or a circuit breaker has tripped replace the fuse or reset the circuit breaker If the problem continues call an electrician m Magnetron Try to heat 1 cup 250 mL of cold water for 2 minutes at 100 cooking power If water does not heat try the steps in the bullets below If microwave oven still does not operate call for service m Door Firmly close door On some models if a packaging spacer is attached to inside of the door remove it then firmly close door If a message about the door appears in the display the door has been closed for 5 minutes or more without the microwave oven being started This occurs to avoid unintended starting of the microwave oven Open and close the door then start the cycle m Control Make sure control is set properly Make sure Control Lock is off Make
17. se straight sided containers with narrow necks After heating allow the container to stand in the microwave oven for a short time before removing the container Use extreme care when inserting a spoon or other utensil into the container Oversized foods or oversized metal utensils should not be inserted in the microwave oven as they may create a fire or risk of electric shock Do not clean with metal scouring pads Pieces can burn off the pad and touch electrical parts involving a risk of electric shock Do not operate any heating or cooking appliance beneath the microwave oven Do not mount microwave oven over or near any portion of a heating or cooking appliance Do not use paper products when appliance is operated in convection combination grill or PAN BROWN mode on models with such features Do not store any materials other than manufacturer s recommended accessories in this oven when not in use Do not store anything directly on top of the microwave oven when the microwave oven is in operation Do not cover or block any openings on the microwave oven Do not store this microwave oven outdoors Do not use the microwave oven near water for example near a kitchen sink in a wet basement or near a swimming pool or similar locations Do not immerse cord or plug in water Keep cord away from heated surfaces Do not let cord hang over edge of table or counter Do not mount over a sink Do not cover
18. u how to reduce the chance of injury and tell you what can happen if the instructions are not followed IMPORTANT SAFETY INSTRUCTIONS When using electrical appliances basic safety precautions should be followed including the following WARNING To reduce the risk of burns electric shock fire m Install or locate the microwave oven only in injury to persons or exposure to excessive microwave energy accordance with the provided Installation Instructions m Read all instructions before using the microwave oven m Some products such as whole eggs in the shell and m Read and follow the specific PRECAUTIONS TO AVOID sealed containers for example closed glass jars POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE are able to explode and should not be heated in the ENERGY found in this section microwave Oven m The microwave oven must be grounded Connect only to properly grounded outlet See GROUNDING INSTRUCTIONS found in this section and in the provided Installation Instructions SAVE THESE INSTRUCTIONS W10244851A IMPORTANT SAFETY INSTRUCTIONS m Use the microwave oven only for its intended use as described in this manual Do not use corrosive chemicals or vapors in the microwave oven This type of oven is specifically designed to heat cook or dry food It is not designed for industrial or laboratory use As with any appliance close supervision is necessary when used by children Do not operate the microwave oven if
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