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IOGear MINIVIEW GCS1762 User's Manual
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1. NAiniviewTtT DVI 2 4 PORT US User Manual GCS1762 GCS1764 Thank you for purchasing one of the most feature rich DVI KVM with USB peripheral sharing and audio technology on the market You can save money and space by eliminating the need for multiple DVI monitors keyboards mice and USB peripheral devices such as printers scanners and more Up to 127 USB devices can be daisy chained from this KVMP switch Sharing speakers and a microphone also offers extra value and convenience for the users USB and technology together makes cross platform management easy A single USB console can control a PC and a MAC workstation and share peripherals and audio between the computers We hope you enjoy using your Miniview DVI USB KVMP switch yet another first rate connectivity solution from IOGEAR 2005 IOGEAR All Rights Reserved PKG M0140 IOGEAR the IOGEAR logo are trademarks or registered trademarks of IOGEAR Inc Microsoft and Windows are registered trademarks of Microsoft Corporation IBM is a registered trademark of International Business Machines Inc Macintosh G3 G4 and iMac are registered trademarks of Apple Computer Inc All other brand and product names are trademarks or registered trademarks of their respective holders IOGEAR makes no warranty of any kind with regards to the information presented in this document All information furnished here is for informational purposes only and is subject to change without
2. 1600 x 1200 DDC2B Hot pluggable add or remove computers without powering down the switch Supports Windows and MAC systems System Requirements Console DVI monitor compliant with DVI I specs that can support resolution of KVM switch USB style mouse USB style keyboard Microphone and speakers Must be set of powered speakers Computer Available DVI port for video Type A USB port Audio ports Cables GCS1762 includes set of 2 cables 6 long GCS1764 includes set of 4 cables 6 long Introduction Front View 2 Ports LEDs 1 The Ports LEDs are built into the port selection switches The upper ones are the KVM port LEDs the lower ones are the USB LEDs Port selection buttons Press selection button for less than two 2 seconds to bring only the KVM focus to the KVM LEDs computer attached to its corresponding port Lights DIM ORANGE to indicate that the Press selection button for longer than two 2 computer attached to the corresponding port is seconds to bring KVM Audio and USB Hub up and running On Line focus to the computer attached to its e Lights BRIGHT ORANGE to indicate that the corresponding port computer attached to its corresponding port is Press selection button 1 and 2 simultaneously for the one that has the KVM focus Selected two seconds to start Auto Scan Mode Flashes to indicate that the computer attached to its corresponding port is being accessed under Auto Scan
3. Package file either by double clicking the file icon or by opening a command line and entering the full path to it 2 The Firmware Upgrade Utility Welcome screen appears Read and Agree to the License Agreement enable the Agree radio button Welcome to Firmware Upgrade Utbiy Put device into Fic mwaye ide Modes connect Firmware Upgrade Fart to eom wid nie Cue LICENSE AGREEMENT i LICENSE GRANT ATEN Intemational Ltd CLieensez grants to a non exclusive non transferable license to other for vse turri the purposes of G permanant installation hard diske othac star Ee ac Dea ei RESTRICTIONS You aeo ant to modify adap translate reverse engineer recompile disassemble oc ate Stn soo ie arom E I eode e based ond Aa 2 Cl me C E Dont Agree 3 Click Next to continue The Firmware Upgrade Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel The Firmware Upgrade Utility Check Firmware Version cheeked the utility compares the device s firmware level mith the upgrade files Uf tha daviva s version is never bie utility lets you d
4. likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY FOR DIRECT INDIRECT SPECIAL INCIDEN TAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or updates For further inquires please contact your direct vendor 23Hubble Irvine 92618 94
5. Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility The Firmware upgrade was successful Click Finish to close the Desi Status Loading amp testing files OK gt for denen gt Preparmg firmware upgrada gt Firmwara 5 xol nemar than davies MAIN 001 001 gt Firmerara varsion is not aewar than davice 1011 001 02 gt Firmware version is xot aewer then device 109 001 03 gt Preparing uppradas OK gt Upgrading device MAIN 0014201 gt Uperadang device MAIN Q01 201 OK Upgrading device 191 OTRO gt device ie Derio Deseriptien CPU W 8ESIG MID 001 Ve Check 7 Yersin Frogs SON The Firmware Upgrade Utility If the upgrade failed to complete successfully a dialog box appears asking if you want to retry Click Yes to retry If you click No the Upgrade Failed Screen appears Te upgrade le lick Celo hen Ey La Des Destin Click Cancel to close the Firmware Upgrade Utility See the next section Firmware Upgrade Recovery for how to proceed Firmwa
6. M focus to the computer attached to its corresponding port The USB and Audio focus does not change they stay on the port that they re already on 2 Press and hold a port selection switch for more than 2 seconds to bring the KVM USB and Audio focus to the computer attached to its corresponding port 3 Press and hold port selection switches 1 and 2 for more than two seconds to start Auto Scan Mode Tip To stop Auto Scan mode simply press any of the port selection switches on the KVM Hotkey Operation Hotkey Operation The GCS1762 GCS1764 provides an extensive easy to use hotkey function that makes it convenient to control and configure your KVM installation from the keyboard NOTE The table shown next page assumes the use of a PC compatible keyboard with the Scroll Lock key If you are using a MAC keyboard or a keyboard that does not have Scroll Lock key refer to the section in the manual Alternate Port Switching Keys for information on re configuring the KVM s hotkeys COMPAQ Scroll Lock PC keyboard Hotkey Operation Port Switching HOTKEY ACTION Scroll Lock Scroll Lock Enter Brings the KVM USB hub and Audio focus from the current port to the next port on the KVM Scroll Lock Scroll Lock K Enter Brings only the KVM focus from the current port to the next port on the installation The USB hub and Audio focus remain where they are Scroll Lock Scroll Lock U Enter Brings only the USB h
7. e Scroll Lock Scroll Lock A n Enter value for n can be 1 to 99 Note While Auto Scan is active ordinary keyboard and mouse functions are suspended only Auto Scan mode compliant keystrokes and mouse clicks can be entered You must exit Auto Scan mode to regain normal console control e Although the video focus switches from port to port the keyboard mouse and USB focus doesn t switch Hotkey Operation Hotkey Setting Mode Invoking HSM For all Hotkey operations you must use the number keypad on the right side of your keyboard To Invoke HSM PC Compatible keyboard 1 Press and hold the Num Lock key 2 Press and release the Minus key 3 Release the Num Lock key within one half second after releasing Minus key otherwise the KVM will not go into Hotkey mode Num Lock COMPAQ PC keyboard Hotkey Operation To invoke HSM MAC keyboards 1 Press and hold the Clear key 2 Press and release the Minus key 3 Release the Clear key within one half second after releasing Minus key otherwise the KVM will not go into Hotkey mode Mac keyboard Hotkey Operation Note e f using the Num Lock and Minus key to invoke Hotkey function is not optimal for your setup refer to the next page to change the hotkey invocation keys When HSM is active the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to norma
8. ecide sshether le onte er not itis not checked the uulity pacforms the upstate Click Next io begin Device Lists 0 Check Firmware Version _ Status Massgasi Loading amp testing files Losing amp testing Tiles OF m The Firmware Upgrade Utility 4 As you select a device in the list its descrip tion appears in the Device Description panel compares the device s farmmare level mth the upgrade decide whather Pu gt Leading amp testing E gt Loading 5 tes les OK F Firmware Version Progs 1 tae venies The Firmware Upgrade Utility 5 After you have made your device selection s Click Next to perform the upgrade The firmware Ver 1 3 is notnewer than current firmware Ver 1 3 122 device MAIN 001 001 Continue the upgrade YecNo If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not The Firmware Upgrade Utility As the
9. he USB Reset hotkey combination to reset the USB ports 9 Rees saniem 1 80 secs ataut sses C wwe Zoranova pons female Housing case wea Specification Specification Function ccstzezecsizes O 0 ose 1 Gomww mma eR 1 Technical Support If you need technical support please check out our IOGEAR Tech Info Library T l L at www iogear com support for the latest tips tricks and troubleshooting The IOGEAR T I L was designed to provide you with the latest technical information about our products Most of the answers to your questions can be found here so please try it out before contacting technical support Technical support is available Monday through Friday from 8 00 am to 5 00 pm PST and can be reached at 949 453 8782 Radio amp TV Interference Statement WARNING This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is
10. it down Powering Off and Restarting If it becomes necessary to Power Off the KVM unit before starting it back up you must do the following Shut down all the computers that are attached to the switch Unplug power adapter cable from the switch Wait 10 seconds then plug the switch s power adapter cable back in After the switch is up Power On the computers BON NOTE If the KVM switch has become unresponsive or shows erratic behavior it is highly suggested that you unplug all cables from the KVM all KVM cables and power cable and leave the unit disconnected for 30 minutes After this plug all the KVM cables back and power ON the unit Basic Operation Port ID Numbering Each CPU port on the GCS1762 GCS1764 switch is assigned a port number 1 or 2 for GCS1762 1 to 4 for GCS1764 The port numbers are marked on the rear panel of the switch The Port ID of a computer is derived from the CPU port number it is connected to For example a computer connected to CPU port 2 has a Port ID of 2 The Port ID is used to specify which computer gets the KVM USB peripheral and audio focus with the Hotkey port selection method Port Switching There are two ways to access the computers in your KVM setup Manual switching pressing the push buttons on the unit s front panel Hotkey switching entering commands from the keyboard Hotkey Operation Manual Switching 1 Press and release a port selection switch to bring the KV
11. l status when you exit HSM Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks can be input At the conclusion of some hotkey operations you automatically exit Hotkey mode With some operations you must exit manually by pressing the Esc or Spacebar on your keyboard Hotkey Operation Alternate HSM Invocation Keys In case the default HSM invocation keys Num Lock and Minus are not optimal in your setup you may change them to Ctrl and F12 respectively To switch to an alternate HSM invocation do the following 1 Invoke HSM see page 19 2 Press and release H 3 This will change the HSM invocation key to Ctrl and F12 instead of Num Lock and Minus Note This procedure is a toggle between the two methods To revert back to the original HSM invocation keys repeat the above procedure again Hotkey Operation Alternate Port Switching Keys The port switching activation keys can be changed from tapping Scroll Lock key twice Scroll Lock Scroll Lock to tapping Ctrl key twice Ctrl If you have a MAC keyboard or your keyboard does not have Scroll Lock you can change the port switching activation keys by doing the following 1 Invoke HSM see page 19 2 Press and release T Now you can tap Ctrl Ctrl to switch between ports on your KVM Please note that any hotkey operations in the manual that use Scroll Lock will now work with the new Ctrl Ct
12. mode iQ e ces ERES Introduction USB LED Lights GREEN to indicate that the computer attached to its corresponding port is the one that has access to the USB Peripherals 3 USB Console ports Your USB keyboard and USB mouse plug in here Introduction Back View 3 Console ports Connect the cables from DVI monitor and 1 Firmware Upgrade port speakers to these ports The included Firmware Upgrade cable that transfers the firmware upgrade data from the 4 CPU ports administrators computer to the GCS1762 The cables included with KVM switch plug into GCS1764 plugs into this connector here and the other end to your computers 2 USB Hub ports 5 Power Jack Plug your USB peripherals printers scanners The power adapters plugs into this jack etc into these ports i as m Introduction Cable The USB KVM Cables are included in the package USB KVM Cable sc ttt es Installation Before you Begin 1 Make sure that power to all the devices you will be connecting up has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Otherwise the switch will receive power from the computer To prevent damage to your installation make sure that all devices
13. notice IOGEAR Inc assumes no responsibility for any inaccuracies or errors that may appear in this document Table of Contents Package 5 02 P 03 5 2 oce wh d UE up ow RR EUR m CR e 04 System Requirements o ee 05 ies C 06 s s re Se 10 Basic Operation 2 0 0 13 Hotkey Operation 15 Firmware Upgrade Utility 29 Appendix ll s s s 0 37 Specifications sc RR cR 38 Technical Support 9 s s s o e o e om re hoe e oh e e ron 40 Radio amp TV Interference 41 Limited Warranty uuo o Re ox Jte UE CR RO eA TRO e UK Tc dc OE 42 Package Contents This package contains 1 x GCS1762 or GCS1764 KVMP Switch 2 x Custom 6 KVM Cables GCS1762 4 x Custom 6 KVM Cables GCS1764 1 x Firmware Upgrade Cable 1 x Power Adapter 1 x User Manual 1 x Quick Start Guide Check to make sure that all the components are present and that nothing was damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures caref
14. ns become available Check the web site regularly to find the latest packages and information relating to them http www iogear com Before You Begin To prepare for the firmware upgrade do the following 1 From a computer that is not part of your KVM installation go to the IOGEAR support site and select the product part number GCS1762 or GCS1764 to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Use the Firmware Upgrade Cable provided with this unit to connect to a serial port on your computer to the Firmware Upgrade Port of your switch The Firmware Upgrade Utility 4 Shut down the computers on your MiniView Extreme installation and make sure you have set the KVM in firmware upgrade mode as instructed under section Hotkey operation Firmware upgrade mode 5 Make sure the power is plugged into the KVM Once the power is plugged in and the switch is set to upgrade all of the amber lights on the KVM will flash once per second Now you are ready to run the firmware upgrade utility E Ax 28 2628268 gt gt E gt The Firmware Upgrade Utility Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade
15. on the installation are properly grounded e e avi mmi Installation Setup and Installation 1 Plug your USB keyboard and USB mouse into their corresponding USB ports located on the KVM s front panel 2 Plug your DVI monitor microphone and speaker cables into the Console ports located on the unit s rear panel left most section labeled console 3 Using one of the included KVM cables plug the DVI USB and Audio connectors into one of the CPU ports on the KVM 4 Plug the other end of the KVM cable to the respective ports on the computer that is part of your installation 5 Plug the USB peripherals that you want to be part of your KVM setup into the rear USB hub ports Installation Repeat steps 3 and 4 for any other computers you are connecting Plug the power adapter cable into the switch s power jack then plug the power adapter into an AC power source Turn on the power to the computers Connection for USB Computers Basic Operation Hot Plugging The GCS1762 GCS1764 supports USB hot plugging components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the un
16. re Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery When you begin a firmware upgrade but decide not to proceed with it When the Mainboard firmware upgrade fails When the I O firmware upgrade fails To perform a firmware upgrade recovery do the following Slide the Firmware Upgrade Recovery Switch see p 8 drawing to the Recover position 2 Power off and restart the switch Slide the Firmware Upgrade Recovery Switch back to the Normal position 4 Repeat Step 2 Appendix Troubleshooting Use a DC 5V power adapter if you are not already using one If you are already using a power adapter check that it matches the system specification DC 5V and that it is plugged in and functioning properly Press and hold port selection switches 1 and 2 Keyboard and or for two seconds GCS1734 only mouse need to be reset Unplug the cable s from the console ports 2 Keyboard then plug it them back in and or Mouse not responding No connection to Check the cable from the switch to the computer the computer to make sure it is properly connected Power off all devices on the installation power off the KVM switch wait five seconds then power up Erratic Unit not receiving behavior enough power USB devices KVM switch needs Unplug the device s USB cable from the USB port not responding to be reset on the switch s rear panel then plug it back in Use t
17. repeat the procedure above Firmware Upgrade Mode To set the GCS1762 GCS1764 in firmware upgrade mode 1 Invoke HSM 2 Key in upgrade 3 Press Enter Note The front panel LEDs will flash to indicate that the KVM is in firmware upgrade mode To exit firmware upgrade mode you must power off the switch Restore Default Settings To reset the GCS1762 GCS1764 to its factory default settings do the following 1 Invoke HSM 2 Press R Enter All hotkey settings return to factory default Hotkey Operation MAC Keyboard Emulation Make sure to first set the KVM to Mac operating platform as instructed on section Hotkey Operation keyboard operating platform PC KEYBOARD MAC KEYBOARD 1 Ctrl 4 Sc Scroll Lock Desktop Menu Backspace Ctrl Win Hotkey Operation Hotkey Default Settings SETTING DEFAULT Scroll Scroll Lock Num Lock Keyboard Operating Platform PC Compatible Port Switching Keys Enabled The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the KVM switch s firmware To run the firmware you will need to use a windows based PC with an available serial port The Utility comes as part of a Firmware Upgrade Package that is specific for each device New firmware upgrade packages are posted on our web site as new firmware revisio
18. rl port switching key Note This procedure is a toggle between the two methods To revert back to the original port switching keys repeat the above procedure Hotkey Operation Keyboard Operating Platform The GCS1762 GCS1764 default port configuration is for a PC Compatible keyboard operating platform If you have a MAC attached to a port you can change a port s keyboard operating platform configuration as follows 1 Bring the KVM focus to the desired port 2 Invoke HSM 3 Press and release the appropriate Function key see table FUNCTION KEY OPERATION F2 Sets the MAC keyboard operating platform F10 Auto detects the keyboard operating platform for PC Compatible systems Hotkey Operation List Hotkey Settings To see a list of the current hotkey settings do the following 1 Invoke HSM 2 Open a text editor such as Notepad or Word 3 Press F4 on your keyboard to paste this information USB Reset If the USB loses focus and needs to be reset do the following 1 Invoke HSM 2 Press and release F5 function key Hotkey Beeper Control The beep sound the KVM makes when switching can be Toggled ON and OFF by doing the following 1 Invoke HSM 2 Press and release B Disable Port Switching Keys To disable the port switching keys Scroll Lock or Ctrl please do the following 1 Invoke HSM 2 Press X Enter o Hotkey Operation Note This procedure is a toggle To re enable the keys
19. ub focus from the current port to the next port The KVM and audio focus remain where they are Scroll Lock Scroll Lock S Enter Brings only the audio focus form the current port to the next port The KVM and USB hub focus remain where they are Scroll Lock Scroll Lock n Enter Brings the KVM USB hub and audio focus to the computer attached to the port corresponding to the specified Port ID and audio focus remain where they are and audio focus remain where they are A and USB hub focus remain where they are Scroll Lock Scroll Lock n K U Enter Brings the KVM and USB hub focus to the computer attached to the specified port The audio focus remains where it is Scroll Lock Scroll Lock n K S Enter Brings the KVM and audio focus to the computer attached to the specified port The USB hub focus remains where it is Scroll Lock Scroll Lock n U S Enter Brings the USB hub and audio focus to the computer attached to the specified port The KVM focus remains where it is Note The n stands for the computer s Port ID number 1 2 3 or 4 Replace the n with the appropriate Port ID when entering hotkey combinations Hotkey Operation Auto Scanning Hotkey Action Scroll Lock Scroll Lock A Enter Starts Auto Scan The KVM focus cycles from port to port at 5 second intervals Starts Auto Scan The KVM focus cycles from port to port at n second intervals Th
20. ully to prevent any damage to the unit and or any of the devices that connect to it The GCS1762 GCS1764 DVI KVM Switch charts a revolutionary new direction in KVM switch functionality by combining a switch with a 2 port USB hub at the same time as it provides an interface for a digital monitor DVI The new IOGEAR GCS1762 GCS1764 enhances some of the great features found in the MiniView KVM line and adds DVI technology into the mix The independent asynchronous switching feature allows the KVM focus to be on one computer while the USB peripheral Audio focus is on another computer This gives the user greater control over and more flexibility It also eliminates the need to purchase a separate USB hub as well as additional speakers set for your other computers thus reducing cost and maximizing user space The Miniview DVI USB KVMP Switch fully supports the DVI specification for both digital video input flat panel displays data projectors plasma displays and analog video input traditional monitors Independent switching of KVM video audio and USB hub Fully compliant with USB 1 1 specs for data transfer rates of up to 12 Mbps DVI digital and analog monitor support fully compliant with the DVI specifications Computer selection via front panel switches and hotkeys LED display for easy status monitoring Auto Scan mode for monitoring of all computers Complete keyboard emulation for error free booting Superior video quality
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