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Interphase Tech iSPAN 5535 PRI User's Manual

1. Figure 2 4 Inserting the Adapter iSPAN PRI PCI ISDN Users Guide 13 Connecting the Adapter to an MVIP Bus NOTE If you need to connect the adapter to other MVIP telephony processing adapters in the cabinet such as voice data fax video or image processing adapters and have not already done so see Connecting the Adapter to an MVIP Bus on page 14 7 Replace the computer cover You are now ready to connect the adapter to the appropriate PRI line as described in Connecting to the Line on page 17 Connecting the Adapter to an MVIP Bus You must connect the adapter to an MVIP bus if you plan to integrate the adapter with other MVIP telephony processing adapters such as voice data fax video or image processing adapters To create a dedicated interconnection between these adapters connect a ribbon cable to the 40 pin double row right angled headers on the top edge of all MVIP adapters For optimal electrical signal quality on the MVIP ribbon cable you must place the MVIP adapters in a specific order depending on the number of connections and electrically terminate two MVIP clock signals 14 Interphase Corporation Chapter 2 Installing the Hardware Requirements for MVIP Bus Electrical Termination For systems with five or fewer MVIP bus connections and less than 90 pF load on the clock lines it is adequate to place the
2. Figure 2 1 Unplugging the Computer 2 Disconnect all cables connected to the main system unit and remove the computer cover according to the manufacturer s instructions 10 Interphase Corporation Chapter 2 Installing the Hardware Figure 2 2 Removing the Computer Cover 3 Locate a suitable PCI expansion slot and remove the screw that attaches the expansion plate to the computer Save the screw for Step 6 VY CAUTION If you plan to connect the adapter to an MVIP bus the location of the adapter depends on the other MVIP adapters See Connecting the Adapter to an MVIP Bus on page 14 for instructions before proceeding with the installation process iSPAN PRI PCI ISDN Users Guide 11 Installing the Adapter fi y Interphase Corporation j 4 Remove the expansion plate Figure 2 3 Removing the Expansion Plate 12 Chapter 2 Installing the Hardware 5 Carefully remove the adapter from its antistatic bag and position the adapter in the PCI expansion slot Align the adapter s connector pins with the slot s receptacle then press gently but firmly on the board to seat it in the slot 6 Attach the adapter with the screw removed in step 3
3. Other messages You canceled the test in progress by clicking Stop 96 Interphase Corporation Using RAS Utilities Overview To improve Microsoft Remote Access Service features several RAS utilities have appeared on the market This appendix provides a general description of the following popular RAS utilities e RAS Manager e RasTracker e Routing and Remote Access Service RRAS RAS Manager RAS Manager from NTP Software is a client server application that provides full time control real time monitoring and session by session accounting for RAS connections on a user by user basis RAS Manager enables you to e Establish and automatically enforce a RAS management policy e Generate RAS use information for your corporate charge back system e Allow or deny RAS access to users e Control the length of RAS sessions e Limit RAS access to specific servers e Specify network peak and off hour time limits e Create custom time remaining online messages iSPAN PRI PCI ISDN Users Guide 97 RasTracker For more information about RAS Manager see the following web site www ntstorage com Ras Tracker RasTracker from Northern Technologies is a client server application that works in real time to provide you a constantly accurate view of the use of resources RasTracker logs all actions so that you can monitor which ports are used when by which accounts RASTracker enables you to e Identify which users can c
4. Pii E3 Microcode ae oe Load Hew Properties gt Cards nets Add Ha Remove Propet O Beeb Cancel Apply Figure 4 7 WAN Adapters Setup The adapter is automatically detected The Cards list should be updated to include the iSPAN PRI adapter listed as a version of the 5535 in your machine om NoTE If the cards list is empty the adapter might not be properly installed Click OK Then see Problems and Possible Solutions on page 72 for information about correcting the problem 34 Interphase Corporation Chapter 4 Installing the Software 9 Make sure the 5535 adapter is selected in the Cards list of the WAN Adapters Setup dialog Then do the following to configure the adapter s ISDN ports a Select the port you want to configure from 0 ISDN PRI to 1 ISDN PRD and click Properties to display the ISDN PRI Port Properties dialog ISDN PRI Port 0 Properties HE US Primary numbers SPID Directory Humber US Secondary numbers SPID Directory Humber ST WT DMS100 o ATT Type NDS 1 NDS 2 CRE p Edit 051 properties TEI x5 overDch F Fived ELH M Fived ELH M Figure 4 8 ISDN PRI Port Properties b Select the switch type that corresponds to your ISDN subscription and click OK For more information about switch types see Setting Up ISDN PRI Port Properties on page 56 c When the WAN Adapters setup dia
5. 4 Select the Routing tab and enable the Enable RIP Routing option NOTE IPX routing is only activated if different IPX internal network numbers are assigned between the two network adapters For more detailed information see the Microsoft networking online help Enable IP routing 1 From the Start menu select Settings and then Control Panel Double click the Network icon and select the Protocol tab From the protocols list select TCP IP Protocol and then click Properties Select the Routing tab and enable the Enable IP Forwarding option iSPAN PRI PCI ISDN Users Guide 121 Procedures If you want to Allow aremote user 1 From the Start menu select Settings and then to set a specific IP Control Panel address Double click the Network icon and select the Services tab From the services list select Remote Access Service and then click Properties In the Remote Access Setup dialog click Network In the Network dialog click the TCP IP Configure button In the RAS server TCP IP Configuration dialog enable the Allow remote clients to request a predetermined IP address option 122 Interphase Corporation Appendix G Quick Reference of Common Tasks If you want to Supply an IP address from a static address pool to a remote user From the Start menu select Settings and then Control Panel Double click the Network icon and select the Services tab
6. Commands to be entered by the user are printed in bold Courier type For example cd usr tmp Pressing the return key J Return at the end of the command line entry is assumed when not explicitly shown For example Interphase Corporation Using This Guide bin su is the same as bin su l Return Required user input when mixed with program output 1s printed in bold Courier type Documentation Updates The latest documentation in Adobe Acrobat pdf for our current products are available on our WWW site Interphase recommends our customers visit the web site to verify that they have the latest version of the documentation 1 Access the following web page http www iphase com 2 Move the mouse or other pointer and click on the Products option A menu will appear on the left side with Telecom Solutions Enterprise Solutions and Services options Choose the appropriate menu item such as PowerSAN Fibre Channel HBAs 3 A new web page with a list of the currently offered products will appear Choose your product by clicking on the product number i e 4532 5540 4575 etc 4 The Product Description page appears for the product selected At the left side of the page is a list showing additional information web pages for that product Choose the User Guides item 5 Anew web page appears with a list of the latest released user guides available for the product Click on the document you require iSP
7. Transmission speed or rate of one million bytes per second or 8 Mbps iSPAN PRI PCI ISDN Users Guide 137 Glossary 138 MIB Management Information Base The specification that defines objects for referencing variables such as integers and strings In gen eral it contains information about the network s management and per formance for example traffic parameters See also IP Internet Protocol MTU Maximum Transmission Unit The largest packet that can be sent over a given medium multicast A technique that allows copies of a single packet or cell to be passed to a set of destinations Multi link PPP Allows you to combine two or more B channels into a single faster PPP connection With Multi link PPP you can have a 128 Kbps PPP connection over a Basic Rate ISDN line NET Normes Europ ennes de T l communication European standards for approving and testing equipment network An interconnection of multiple stations or systems that are able to send messages to and receive messages from one another NI 1 National ISDN1 A specification for a standard ISDN phone line National ISDN 1 is intended to be a set of standards to which every manufacturer s equipment should conform for maximum interoperability NI 2 and NI 3 are future standards currently under development NSAP Network Services Access Point In the OSI environment the SAP between the network and the transport layers It identifies a Data
8. a fea eS iSPAN PRI PCI ISDN Users Guide 69 Interpreting Adapter LEDs The following table describes the adapter status when the sequence of LEDs appears as follows LED1 LED2 LEDS LED4 meaning CE Your E1 PRI line does not support CRC4 functionality Deselect the CRC4 option See Setting Up ISDN PRI Port Properties on page 56 Remote Alarm Indication RAI Your ISDN provider has synchronization problems and is reporting this problem to you Your E1 PRI line does not support CRC4 functionality Deselect the CRC4 option See Setting Up ISDN PRI Port Properties on page 56 No electrical signal is on the E1 PRI line Make sure your cable is plugged in correctly France In France the adapter LEDs for each port function are as follows Meaning when the light is ON Clock is synchronized a Physical layer is active Yellow Your ISDN provider is currently sending an RAI alarm to the mO So o 70 Interphase Corporation Chapter 7 Troubleshooting In their operational state the LEDs must be as follows eeu On a oen or The following table describes the adapter status when the sequence of LEDs appears as follows LED LeD2 LEDs LEDA Meaning O OS T Your E1 PRI line requires CRC4 Select the CRC4 option See Setting Up ISDN PRI Port Properties on page 56 Your E1 PRI line requires CRC4 Select the CRC4 option See Setting Up ISDN PRI Port Properties on page 56
9. change it to D 5535PRI or select the appropriate drive and click OK The Select OEM Option dialog appears with 5535 INTERPHASE RAS Support selected Select OEM Option Choose a software supported by this hardware manufacturer s disk Cancel Help Figure 4 5 Select OEM Option dialog 6 Click OK to confirm the selection The INTERPHASE WAN Adapter driver window appears prompting you to accept or change the installation directory and begin installation You can install the iSPAN PRI adapter from a diskette or from CD ROM as follows 32 Interphase Corporation Chapter 4 Installing the Software a5 INTERPHASE WAN Adapters driver INSTALLATION Install will create the following directory on your hard disk IF You want to install your application in a different directory andor disk type the directory path Select Continue to begin the installation Copy to CAW ANSETUF Cancel About Figure 4 6 WAN Adapter Driver Installation 7 If needed change the default installation path in the Copy To field to the desired pathname 8 Click Continue to install the driver The installation program copies product files to the directory specified in the Copy To field and creates a program group in the Windows NT Start menu Next the WAN Adapters setup dialog appears iSPAN PRI PCI ISDN Users Guide 33 Installing and Setting Up the Drivers WAN Adapters setup Properties
10. exchanged frames The configuration panel displays the adapter description in a tree view with the following levels e First level Name of the computer e Second level Adapter e Third level Ports available on an adapter e Fourth level Channels available on a port Each port has one ISDN D channel and 23 ISDN B channels on an American ISDN switch or 30 ISDN B channels on an ETSI ISDN switch iSPAN PRI PCI ISDN Users Guide 81 Mouse Button Functions Mouse Button Functions Synwatch manages configuration panel mouse clicks as follows depending on whether the ISDN channels selected or deselected Left click the checkbox beside the channel to activate or deactivate frame watching for that channel To select or deselect all of a port s channels left click the checkbox beside the port To select or deselect all of an adapter s ports left click the checkbox beside the adapter When you choose to activate frame watching a list of watch modes appears After you select a mode frame watching begins for the selected channel s For more information about watch modes see the following sections Right click to change the watch mode of a currently selected channel If a channel is not selected right clicking has the same effect as left clicking Watching ISDN Channels Synwatch provides options for watching one or all ISDN channels Watching the ISDN D Channel The ISDN D channel is generally used to transm
11. product features ccecsecsecsceeeeees k properties DS oea 58 59 ISDN PRI port 35 56 57 RAS SUpDPOTTt ccceecceeeeeeees 36 63 Q quick reference of common tasks 115 R RAFLED orenera nn 111 RAS device adding cccceeceeeee 38 RAS TE S ene 2 RAS Manager utility 97 RAS Support Setup utility 63 accessing online Help 63 determining parameters 64 main dialog s cercscevedonsosadesses 36 64 setting up properties 36 63 RAS WGUS seuiseirrerisiiiariieeidini 97 RasTracker utility cceceeeeeeeeeee 98 145 rate interface DAS IC sSinlvesndiesceewaxecussadesadadaansces 125 DEE oia a 126 reference of common tasks 115 Remote Access Admin dialog 44 90 Remote Access Setup dialog 39 118 removing the drivers c0cceceeeee 46 requirements E1 PRI cabling 23 MINIMUM SYSCEM c ceeeeeceeeeeees 4 EET GK epera 22 verifying minimumM 0 T 2r RRAS UU Gy oscctiescosttedeacentesdencstatue 98 S saving and editing SynWatch frames 88 saving LoopTest events 0008 92 selecting CRC type Europe only 58 setting Line Test modes 102 setting LoopTest sending frames 93 settings ISDN channel 87 88 setup IVO 5 cacieccotnesencedatcssencactensnecee 28 ISDN B channels c00000s 38 ISDN port properties 666
12. to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric authority or electrician as appropriate e Standard Connecting Arrangement CB 1D iSPAN PRI PCI ISDN Users Guide 129 Canada 130 e The Ringer Equivalence Number not applicable to the Model 5535_2PRI_MVIP device Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Tested to Comply with Canadian Standards This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Interphase Corporation Appendix Regulatory Statements Europe Regulatory Information for Europe This equipment displays the CE 165 X mark to show that it has been tested and found to be in full compliance with the requirements
13. A E E 51 Accessing Online Help nnnesnesnesneenosesneenesesnesnesesssesesseesessessessesne 51 Managing Firmware and Hardwafe ccccceccseesssesseeseeesseeseeeseeens 52 Firmware Management sc cczcaise shenonenzanscecianudsuaneasenasvoceimebeaeaetboonens 53 PERSE Momem e 55 Setting Up ISDN PRI Port Properties asctscricsssscsccecsesessatnecesearecreeencs 56 Configuring the Switch Type sacs ceccceecesivereieesiens cateocerrteneee 57 Selecting the CRC Type Europe Only ccc eeceeeseesteeseeees 58 Editing DS1 Properties North America Only eee 58 ji Interphase Corporation CHAPTER6 Setting Up RAS Support Properties cca cette A E E PS Online Help aerasi iiie eaae Determining RAS Support Parameters ccccceseessseseesseeseeens CHAPTER 7 Troubleshooting Daia a E A O E Interpreting Adapter LEDS osnonoseosososeosnesneoseosnesseesoessessesssessessesne North AMETiCa enenneeeeeesoesesoseessesseeseesnresresosseeseesorsnessossorssesseesees APPENDIX A Specifications Adapter Specifications cccccccsccsssesssesssesssecsssesseesssnssseesssesssessanens Operating Poy I sainia a PON ETAT onice iniinis APPENDIX B Using the SynWatch Utility Ose th E cece E E E EE E EA EE ET POS CA Mel Peecencr a eda Starting VE YY BU os cdc nce deanaseadecesuceeddeaucneatonsatesanticiosdiesnensnennuseonddonaats Mouse Button Functions 0c ccisncisccssicessatecassnstevacancsndacoadvasiacasdeassennse
14. Either no electrical signal is on the E1 PRI line or your ISDN provider is currently sending an AIS alarm to the adapter Make sure your cable is plugged in correctly iSPAN PRI PCI ISDN Users Guide 71 Problems and Possible Solutions Problems and Possible Solutions Problem Possible Solution s Adapter is not This problem occurs if the system does not detect the detected during adapter after the setup program copies driver files to software the installation directory That is the cards list is installation empty on the WAN Adapter Setup dialog as described on page 33 of Installing the Software When a message tells you to add a card Click OK Install or reinstall the adapter as instructed in Installing the Hardware on page 7 If the WAN Adapter Setup still cannot detect the adapter see Computer does not boot up or Host adapter not found on page 73 When the adapter is installed continue as follows 1 From the Start menu select Programs then INTERPHASE WAN Adapters and then WAN Setup Click Add on the main dialog and do the following as instructed in Installing the Software a Configure the adapter s ISDN ports as described in step 9 on page 35 Start the WAN and RAS support software installation as described in steps 1 through 6 starting on page 28 Complete the steps described in Setting up RAS Support Properties on page 36 Setting Up ISDN B Channels as RAS Ports on pa
15. Install Moder feel mM _lnstall Modem ieai Install 425 Fad Figure 4 12 Add RAS Device This dialog appears after you respond OK to the message that Remote Access Service must be invoked or that Remote Access Service has been successfully installed To set up the IDSN B channels 1 Click OK to select the first ISDN B channel ISDN1 SynWan 38 Interphase Corporation Chapter 4 Installing the Software The Remote Access Setup dialog appears with the ISDN port included in the RAS port list Remote Access Setup X Fort Device Type SD NT Suri iE DN Continue i Cancel Network Help Add Remove Configure Clone Figure 4 13 Remote Access Setup 2 Select the port and click Configure to set up its connection mode The Configure Port Usage dialog appears Configure Port Usage EI Port ISDN Device Syriwan Cancel Port Usage C Dial out only Receive calls only C Dial out and Receive calls Figure 4 14 Configure Port Usage 3 Select a port usage option and click OK iSPAN PRI PCI ISDN Users Guide 39 Installing and Setting Up the Drivers 40 The Remote Access Setup dialog reappears see Figure 4 13 on page 39 It now shows one ISDN channel configured as a RAS port To quickly configure all ISDN channels with the same port usage as the first ISDN channel a Click Clone until a message informs you there are no more po
16. PRI PCI ISDN Users Guide T7 Storage Environment Storage Environment This section assumes the adapter is stored in its original anti static bag and box Relative humidity LAN and storage adapters 10 95 noncondensing WAN adapters 5 95 noncondensing Altitude 0 50 000 feet 78 Interphase Corporation Using the SynWatch Utility Overview The SynWatch utility is a protocol analyzer that enables you to watch frames exchanged between the adapter and the ISDN network This powerful utility helps you track communication establishment on the ISDN D channel as well as data traffic on ISDN B channels Each ISDN channel has a stand alone configuration and can be selected or deselected SynWatch provides diagnostics for ISDN connection failures It helps you detect PPP connection failures for example PPP negotiation using Remote Access Service SynWatch interprets exchanged frames according to several protocols Remote Access Service uses the PPP protocol It displays these frames according to the appropriate protocol This appendix explains how to do various SynWatch tasks such as e Access online help e Start the utility e Use mouse buttons to select SynWatch functions e Watch ISDN channels e Watch ISDN Layer 1 alarms e Stop and freeze the display e Change the watch mode e Edit ISDN channel settings e Save and edit frames iSPAN PRI PCI ISDN Users Guide 79 Accessing Online Help Accessing Onlin
17. REFUND The Software is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The Software is licensed not sold Grant of License You are granted a personal license to install and use the Software on a single computer solely for internal use and to make one copy of the Software in machine readable form solely for backup purposes Restrictions on Use You may not reverse engineer decompile or disassemble the Software You may not distribute copies of the Software to others or electronically transfer the Software from one computer to another over a network You may not use the Software from multiple locations of a multi user or networked system at any time You may not use this software on any product for which it was not intended You may not use this software on any non Interphase product LICENSEE MAY NOT RENT LEASE LOAN OR RESELL THE SOFTWARE OR ANY PART THEREOF Ownership of Software Interphase or its vendors retain all title to the Software and all copies thereof and no title to the Software or any intellectual property in the Software is being transferred Software Transfer You may permanently transfer all of your rights under this Agreement provided you retain no copies you transfer all the Software and the recipient agrees to the terms of this Agreement Limited Warranty Interphase Corporation Seller warrants that 1 the hardware provided to
18. The name of a central office switch manufactured by Northern Telecom These switches use Custom proprietary or National ISDN 1 NI 1 software DSU See CSU DSU ETS European Telecommunications Standard ETSI ETSI is the European Telecommunications Standards Insti tute iSPAN PRI PCI ISDN Users Guide 135 Glossary 136 EurolSDN The European implementation of Q 931 providing a common standard for ISDN signalling within Europe Issued by ETSI under the ETS 300 series standards FCC Federal Communication Commission The U S government agency which regulates the telephone industry HDB3 High Density Bipolar 3 A method of digitally encoding data on a link A modified form of AMI used in Europe HDLC High level Data Link Control A framing protocol specified by the ISO that can provide error free Data Link layer services host name A unique name that identifies each host machine on a network IEEE Institute of Electrical and Electronic Engineers An informa tion exchange organization Among other functions it coordinates develops and publishes network standards for use in the United States following ANSI rules IETF Internet Engineering Task Force Organization responsible for all Internet protocols for example IP TCP FTP IP Internet Protocol A networking protocol for providing a con nectionless datagram service to the higher transport protocol It is responsible for discovering an
19. can access online help in the following ways e Click Help to display the main online help e Press F1 to display contextual help in a pop up window e Move the cursor over a window control to display a pop up with the name of the control iSPAN PRI PCI ISDN Users Guide 63 Determining RAS Support Parameters Determining RAS Support Parameters You can use the RAS Support dialog to determine the network name of the adapter and set a timeout limit for adapter ports NOTE The iSPAN PRI is listed as the 5535 in RAS Support Setup dialogs To access the RAS Support Setup dialog 1 From the Start menu select Settings and then Control Panel 2 Double click the Network icon and then select the Adapters tab 3 On the Adapters dialog select INTERPHASE 5535 RAS ISDN support for the iSPAN PRI from the adapters list and click Properties The Interphase 5535 RAS Support dialog appears INTERPHASE 5535 RAS Support TY x Adapter a Sy A WAR 3 Q i Idle Timeout E Sec Card 0 5535 2F PRI About Help T ox Cancel Figure 6 1 RAS Support Dialog 64 Interphase Corporation Chapter 6 Setting Up RAS Support Properties The following table describes the parameters in the 5535 RAS Support dialog fields Adapter Identifies the status and the network name of the adapter The LED beside the adapter name represents the adapter status Green means that the driver is running and gray means that it is n
20. network ISDN includes specifications for signalling long distance transmission bulk subscriber lines and individual subscriber lines Two types of ISDN service are currently available e Basic Rate Interface BRI e Primary Rate Interface PRI Both BRI and PRI ISDN services have two types of digital channels one ISDN D channel and multiple ISDN B channels e The ISDN D channel is generally used to transmit signalling and control information such as call in progress incoming call or call accepted information It transmits information at a rate of 16 Kbps e The ISDN B channels transfer data voice circuit switched data and packet switched data at a rate of 56 or 64 Kbps depending on the local ISDN network Basic Rate Interface The ISDN Basic Rate Interface consists of three digital channels one D channel and two B channels These channels can be used simultaneously and are often referred to as 2B D iSPAN PRI PCI ISDN Users Guide 125 Primary Rate Interface Each ISDN B channel can be used separately to allow two different connected users at the same time The ISDN B channels can also be combined to provide a total bandwidth of 128 Kbps Primary Rate Interface The ISDN Primary Rate Interface like BRI has one D channel but it has more than two B channels The number of B channels for PRI differs from the United States to Europe e In the United States and Japan PRI consists of 24 digital channels one D c
21. ready to install it in the host computer To prevent damage to the adapter due to electrostatic discharge wear a grounding strap on your wrist or ankle and handle the adapter only by its edges Do not touch its components or any metal parts other than the faceplate If your adapter is a fiber adapter do not remove the connector cap s until you re ready to install the adapter 1 Open the shipping container and carefully remove its contents 2 Inspect each item for damage If you find any omissions or damage contact your network supplier and the carrier for example UPS or Federal Express that delivered the package 8 Interphase Corporation Chapter 2 Installing the Hardware Installing the Adapter yin WARNING Your computer operates at voltages that can be lethal Follow all cautions and warnings in this installation procedure both to protect yourself and prevent damage to your computer Use only tools with nonconductive handles or tools coated with covered with or made with nonconductive materials Nonconductive materials are materials that do not conduct electric current such as With a grounding strap connected to your wrist or ankle do the following to install the adapter iSPAN PRI PCI ISDN Users Guide 9 Installing the Adapter 1 Turn off the computer s power switch and unplug the unit from its power source
22. relevant carrier or CSU documentation for more information T1 Link Requirements The adapter and the CSU must be configured with several common specifications in order to interoperate The adapter s T1 parameters are set to the following e Line coding B8ZS e Frame format ESF Extended Super Frame e Line I O impedance 100 Ohm 5 22 Interphase Corporation Chapter 3 Connecting to the Line European E1 PRI Line When you connect the adapter to a European E1 PRI line first determine the appropriate connection method cabling requirements and link requirements This section describes the method and requirements for connecting the adapter to a European E1 PRI line Connection Method Generally your El PRI carrier provides a Network Termination 1 NT1 device to interface between the WAN adapter and the metallic interface of the WAN You need to connect the WAN adapter to the NT1 E1 PRI Cabling Requirements yin WARNING Before connecting the cable read Telephone Lines Unsafe Voltages in the Safety Precautions section at the front of this manual The cable between the adapter and the NT1 must meet the following standard E1 attenuation and transmission requirements e 120 Ohm e two twisted pairs category 3 or better e maximum length 200 m 655 feet iSPAN PRI PCI ISDN Users Guide 23 Connector Pinouts The cable must include an RJ48C plug at the end dedicated to the WAN adapter It must also provide
23. safety ground at the power outlet Do Not Operate in an Explosive Atmosphere Do not operate the equipment in the presence of flammable gases or fumes Operation of any electrical equipment in such an environment constitutes a definite safety hazard Keep away from Live Circuits Do not install or replace the component with power cables connected Under certain conditions dangerous voltages may exist even with the power cable removed To avoid injuries always disconnect power and discharge circuits before touching them Telephone Lines Unsafe Voltages As unsafe voltages Telecommunication Network Voltages exist on ISDN lines safety precautions must be taken to prevent contact with any dangerous area of the system VEN WARNING m The ISDN cable s must remain disconnected from the telecommunications system until the card has been installed in the system m The installation of the card in the host system must be done in a way that ensures at least 2mm of air gap between the Printed Circuit Board PCB card and any other components in the host system so that the unsafe area remains located only on the ISDN card m The modem card must only be used in a host system with a screw down cover lid in order to protect the operator Telephone Wiring Warnings Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack 1s specifically designed for wet locations Never
24. the appropriate plug or cabling system at the end dedicated to the NT1 See Connector Pinouts on page 24 and your NT1 documentation for details E1 Link Requirements To interoperate successfully the adapter and the NT1 must be configured with several common E1 settings The adapter s E1 parameters are in accordance with the IUT T I 431 recommendation as follows e Line coding HDB3 according to UT T G 703 e Frame format according to IUT T G 704 e CRC4 to Non CRC4 operation according to IUT T G 706 An B e Line I O impedance 120 Ohm 5 Connector Pinouts The following illustration of the adapter s faceplate shows the adapter s connectors and connector pins 24 Interphase Corporation Chapter 3 Connecting to the Line 8 LEDs 1 2 3 amp 4 Port 0 Tx out ring Port 0 Rx in tip 1 ee LEDs 5 6 7 amp 8 Port 1 gt RJ48C Pinout Port 1 RJ48C Figure 3 4 Adapter s Faceplate and Connector Pinouts The adapter s connectors follow the RJ48C specification Four Light Emitting Diodes LEDs display the status of the link as described in Interpreting Adapter LEDs on page 67 Connecting the Adapter to the Network With the adapter installed you are ready to connect the adapter to the network as follows 1 Obtain the cable required for your type of connection as described in T7 Link Requirements on page 22 or EI PRI Cabling Requirements on page 23 2 Attach the appropriate RJ4
25. touch non isolated telephone wires or terminals unless the telephone line has been disconnected at the network interface Any intervention on the card or in its proximity should be made with the telephone connector unplugged Observe Dangerous Procedure Warnings Warnings precede potentially dangerous procedures throughout this manual Instructions contained in the warnings must be followed You should also employ all other safety precautions which you deem necessary for the operation of the equipment in your operating environment yin WARNING This equipment generates uses and can radiate electromagnetic energy It may cause or be susceptible to electromagnetic interference EMI if not installed and used in a cabinet with adequate EMI protection END USER LICENSE AGREEMENT FOR INTERPHASE CORPORATION SOFTWARE IMPORTANT NOTICE TO USER READ CAREFULLY THIS END USER LICENSE AGREEMENT FOR INTERPHASE CORPORATION SOFTWARE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU EITHER AN INDIVIDUAL OR SINGLE ENTITY AND INTERPHASE CORPORATION FOR THE SOFTWARE PRODUCTS ENCLOSED HEREIN WHICH INCLUDES COMPUTER SOFTWARE AND PRINTED MATERIALS SOFTWARE BY INSTALLING COPYING OR OTHERWISE USING THE ENCLOSED SOFTWARE YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT PROMPTLY RETURN WITHIN THIRTY DAYS THE UNUSED SOFTWARE TO THE PLACE FROM WHICH YOU OBTAINED IT FOR A FULL
26. 56 RAS Support cccceceeeceeeeees 36 RAS Support properties 36 63 Remote ACCESS 0e00 39 118 WAN adapters ceceeeeee 34 52 WAN firmware and hardware 51 software architecture Overview 3 software drivers s ssesessssssesesseseses 5 software installing cccececeeeees 27 solutions problems and 6 72 specifications adapter c0cees 77 standards compliance cscceceeees 3 status indicators for lines 110 Stats LED og tescctccsuveasesseteetsosecs 68 69 Storage ENVIFONMENL ceceeeeeeees 78 switch type configuring 666 57 SynWatch utility cee seceeeeeeees 79 accessing online help 80 freezing the display 00688 86 146 miam dialog ata2scheccteetcecieecteacotoest 81 saving and editing frames 88 STANNO sicssecensteonccuebescestemivenconsace 80 stopping the display 0068 86 system requirements minimum 4 T T1 PRI line link requirements ceeeeeee 2 tasks quick reference 0 000 115 Telco El COMMECUION 25 c2ce scenessasensacocess 23 T1 connection ceccecceceeeeeeeees 18 testing your ISDN line 90 teXt CONVENTIONS rcce niea viii troubleshooting 06668 67 68 69 U Uninstallation main dialog 48 utilities commercial RAS utilities
27. 8C compliant connector to the adapter iSPAN PRI PCI ISDN Users Guide 25 Connecting the Adapter to the Network 3 Reconnect the power cable and turn on the machine After connecting the adapter to the network install the adapter drivers See Installing the Software on page 27 26 Interphase Corporation Installing the Software 4 Overview This chapter describes the procedures for installing and setting up your iSPAN PRI adapter s software on Microsoft Windows NT 4 0 workstations This process installs both the basic WAN adapter driver and the RAS Support driver To install the software follow these basic steps 1 Verify that your system meets minimum requirements 2 Install and set up the drivers This chapter also explains how to remove the drivers if required If Read Me First documentation is included in your installation kit review it before installing the driver It may contain changes and updates made to this users guide after the print date Verifying Minimum Requirements If you have not already done so verify that your system meets the minimum requirements described in Minimum System Requirements on page 4 iSPAN PRI PCI ISDN Users Guide 27 Installing and Setting Up the Drivers Installing and Setting Up the Drivers To install and set up the adapter drivers do the following 1 Install the WAN and RAS Support drivers 2 Set up RAS support properties 3 Set up ISDN B channels 4 Check the ISDN
28. 97 Line SCAU errre 109 Line Test Tool 101 WOO OST seirer anea 89 RAS Support Setup 06 63 DV VY Ieee 79 WAN Adapter Setup 08 51 V verifying minimum requirements 7 27 W WAN Adapter Setup utility 51 accessing online help 51 main dialog ietesarseescuencwudscrieasecens 53 WAN adapters driver installation 32 WAN Adapters Setup dialog 34 WAN firmware and hardware 51 warning electrical shock 666 9 watch modes CHANGING casoneasuadiconetinndabaneatacans 86 ISDN B channel c0cc0es 84 ISDN D Chantel wiscceissccsscececsecises 83 watching ISDN channels 82 Interphase Corporation B channels ccceceecceceeceees 84 D channel eee ceeeeec eee eees 82 layer 1 alarms es eccsctewasccwaceesenccesaxe 85 iSPAN PRI PCI ISDN Users Guide 147 148 Interphase Corporation
29. A Local Area Transport Area This is the territory covered by an individual local telephone operating company LEC Local Exchange Carrier The local phone company either a Regional Bell Operating Company RBOC or an independent phone company that provides local transmission services LED Light Emitting Diode LLC Logical Link Control The upper half of the Data Link layer in LANs Performs error control broadcasting multiplexing and flow control functions See also MAC Medium Access Control LLC SNAP Logical Link Control SubNetwork Attachment Point local Describes files and devices such as disk drives that are attached to or on your machine Loop Qualification This is a test done by the phone company to make sure the customer is within the maximum distance of 18 000 feet from the central office that serves that customer ISDN service could be available at a longer distance than that with a repeater LOS Loss Of Signal PRI alarm LT Line termination The equivalent of the NT1 function at the Central Office MAC Medium Access Control A set of protocols that are the lower part of the Data Link layer and comprise the basis of the IEEE LAN specifications In general MAC determines the way devices can transmit in a broadcast network See also LLC Logical Link Control Mbps Megabits per second Transmission speed or rate of one million bits per second MBps Megabytes per second
30. AI amp MVIP Layer 1 00 SYNMTRA Real Time Monitor 1 06 SYNOS Operating System 1 38 Properties INTF Haost s Interface 1 15 Cards E p 0 5535 2P PR I ea qe 0 ISDN PRI m 1 ISOM PRI Remove Properties apply MONS About Help Cancel Figure 5 1 WAN Adapters Setup The WAN Adapters setup dialog has two sections e The Microcode section is for firmware management e The Cards section is for hardware management Firmware Management The Microcode section of the Wan Adapter Setup dialog displays firmware information for the currently selected WAN adapter It displays the protocols you can use with the adapter and their status You can view the microcode status reload the microcode or change the microcode iSPAN PRI PCI ISDN Users Guide 53 Managing Firmware and Hardware The firmware status is represented by a general LED color for the microcode and individual LEDs for each protocol as follows LED Color For General LED For Individual LEDs No microcode is found on the N A disk for the current card Gray Microcode is found but is not The protocol is inactive loaded into the card Yellow Microcode is running on the card but is different from that found on the disk for this card The microcode is running The protocol is active 54 Interphase Corporation Chapter 5 Setting Up WAN Firmware and Hardware Use the following buttons to set up microcode informati
31. AN PRI PCI ISDN Users Guide Ix Driver Updates Driver Updates Contact our Technical Support Department at swlib iphase com to determine if updated drivers are available for your product When contacting technical support please be sure to provide your name company name and address phone number product name driver version if applicable OS and version if applicable and serial number Providing this information will help speed up our response X Interphase Corporation Introduction Adapter Overview The iSPAN PRI Primary Rate Interface adapter is a Peripheral Component PCI add on board for PCI based PCs servers and workstations It enables systems to connect to one or two ISDN primary rate interfaces The single PRI version is powered by the IBM PowerPC 403GA 32 bit RISC processor at 33 MHz The dual PRI version is powered by the IBM PowerPC 403GCX 32 bit RISC processor at 66 MHz and combined with a 32 bit 33 MHz PCI interface It provides a fast pathway to enterprise communication server applications Figure 1 1 iSPAN PRI PCI ISDN Adapter Dual PRI Version iSPAN PRI PCI ISDN Users Guide 1 RAS Support Overview RAS Support Overview This adapter supports Microsoft Remote Access Service RAS which enables remote user connections over ISDN lines RAS enables the transport of TCP IP IPX SPX and NetBEUI protocols RAS supports all of the mainstream networking clients including the followin
32. Buyer Products shall at the FO B point be free from defects in materials and workmanship for a period of one 1 year from the date of shipment to Buyer 11 the software and or firmware associated with or embedded in the Products shall comply with the applicable specifications for a period of six 6 months from the date of shipment to Buyer and 111 its services will when performed be of good quality Defective and nonconforming Products and software must be held for Seller s inspection and returned at Seller s request freight prepaid to the original F O B point Upon Buyer s submission of a claim in accordance with Seller s Return and Repair Policy Seller will at its option either 1 repair or replace the nonconforming Product 11 correct or replace the software firmware 111 rework the nonconforming services or iv refund an equitable portion of the purchase price attributable to such nonconforming Products software or services Seller shall not be liable for the cost of removal or installation of products or any unauthorized warranty work nor shall Seller be responsible for any transportation costs unless expressly authorized in writing by Seller This warranty does not cover damage to the Product resulting from accident disaster misuse negligence improper maintenance or modification or repair of the Product other than by Seller Any Products or software replaced by Seller will become the property of Selle
33. From the services list select Remote Access Service and then click Properties In the Remote Access Setup dialog click Network In the Network dialog click the TCP IP Configure button In the RAS server TCP IP Configuration dialog select the Use static address pool option 7 Enter an IP pool address Using this method the first IP address of the pool is assigned to the server For example the following figure shows IP addressing with address pool 192 1 1 1 to 192 1 1 30 Remote Access Server Windows NT Server T 192 1 1 1 ISDN A Remote Client 1 SS 192 1 1 2 Remote Client 2 192 1 1 3 Figure G 2 IP addressing iSPAN PRI PCI ISDN Users Guide 123 Procedures If you want to Disconnect an From the Start menu select Settings and then ISDN port Control Panel automatically when 2 Double click the Network icon and select the no data traffic Adapter tab occurs after a specified length of time From the adapter list select INTERPHASE 5535 RAS ISDN support and then click Properties On the RAS Support dialog enter an idle time out value in the Idle Timeout field NOTE This inactivity time out is assigned to all of the adapter s ISDN channels 124 Interphase Corporation ISDN Technology Overview Overview Integrated Services Digital Network ISDN is an internationally agreed upon standard for end to end digital communications over the public switched
34. O i SPAN INTERPHASE iSPAN 5535 PRI PCI ISDN Adapter Users Guide Document No UG05535 000 REVB2 Print Date July 2002 NOTE See Appendix I for Regulatory Statements Conditions that affect the operation of this product The CE Declaration of Conformity can be found at www iphase com Copyright Notice 2002 by Interphase Corporation All rights reserved Printed in the United States of America 2002 This manual is licensed by Interphase to the user for internal use only and is protected by copyright The user is authorized to download and print a copy of this manual if the user has purchased one or more of the Interphase adapters described herein All copies of this manual shall include the copyright notice contained herein No part of this manual whether modified or not may be incorporated into user s documentation without prior written approval of Interphase Corporation 13800 Senlac Dallas Texas 75234 Phone 214 654 5000 Fax 214 654 5500 Disclaimer Information in this manual supersedes any preliminary specifications preliminary data sheets and prior versions of this manual While every effort has been made to ensure the accuracy of this manual Interphase Corporation assumes no liability resulting from omissions or from the use of information obtained from this manual Interphase Corporation reserves the right to revise this manual without obligation to notify any person of such revision Informa
35. PRI PCI ISDN Users Guide 115 Procedures For information about how to Enable IPX or IP routing Allow a remote user to set a specific IP address Supply an IP address from a static address pool to a remote 123 user Disconnect an ISDN port automatically when no data traffic 124 occurs after a specified length of time Procedures NOTE The iSPAN PRI is listed as the 5535 in software dialogs If you want to Determine which 1 From the Start menu select Programs then version of the Administrative Tools Common and then Windows NT Windows NT Diagnostics Service Pack is Select the Version tab The Service Pack currently installed installed is displayed just after the Windows NT version Determine the From the Start menu select Settings and then server name needed Control Panel to start the RAS Server Double click the Network icon and select the Identification tab The displayed computer name is the server name needed by the RAS Server 116 Interphase Corporation Appendix G Quick Reference of Common Tasks If you want to Know which Note the following assuming that the iSPAN PRI is adapter s port is the only ISDN RAS capable device used when calling Port 0 ISDN 1 23 USA with an ISDN RAS ISDN 1 30 Europe port Port 1 ISDN 24 46 USA ISDN 30 60 Europe See if the drivers From the Start menu select Programs then are running Administrative Tools C
36. Terminal Equipment by a unique address NT1 Network Termination 1 The device that connects to your ISDN hardware and also works as a converter between an ISDN U interface and an ISDN S T interface An NT1 converts a line from a 2 wire to a 4 wire connection Some ISDN adapters have an NT 1 already built into them NT2 Network Termination 2 An NT2 handles termination for mul tiple B channels on a PRI line NT2s are typically found embedded in PBXs or switches on network servers which support Primary Rate Interface PRI OSI Open Systems Interconnection Model The 7 layer protocol model defined by the ISO for data communications PABX Private Automatic Branch eXchange PBX Private Branch eXchange PBX is a private telephone switch It is connected to groups of lines from one or more central offices and to all of the telephones at the location served by the PBX Interphase Corporation Glossary PCI Peripheral Component Interconnect bus A high performance multiplexed address and data bus Supporting 32 bit with optional 64 bit data transfers the PCI bus is intended to be an interconnect between peripheral controllers peripheral add in boards and processor mem ory systems The PCI bus operates at up to 66 MHz providing burst transfer rates up to 264 MBps 32 bits wide or up to 528 MBps 64 bits wide PDU Protocol Data Unit Data in a highly structured format for the purpose of transmission Frame packet a
37. Watching ISDN Channels 26 s2 0 lt escecessedosaesoscensedeisnnesacodieccationsenasaess Watching the ISDN D Channel ce eececesseeteeeteeeeeeeeeens Watching ISDN B Channels siise enie Watching ISDN Layer 1 Alarms eececececesceeeeeseseesneesaseesnes Stopping and Freezing the Display ccc eesecsceseeseeseceteeeseenees Changing the Watch Mode ncscccossocescossscessacasnsinexiacessncdacesesnectnceantencaees Editing ISDN Channel Settings cccccscssscceseesseseeseseeseeseneses Saving and Editing Frames 2 lt cs ccescesescaicesedensesdecdssenssnnsdiaedesavcsssaveess iSPAN PRI PCI ISDN Users Guide APPENDIX C Using the LoopTest Utility De E E E E E 89 Accessing Onlme Help ersinnen 90 Testos your ION LUE erinnere en ioe e E 90 Displaying and Saving Events ccccccceccseesseseceseeeseessseeseeesseeseeens 92 Setting the Number of Frames to Send ccc ecseceseestesetsesseeeens 93 Understanding LoopTest Messages cccccessecssscesseesteeeteeseseeeens 94 APPENDIX D Using RAS Utilities orcs soos sr gia N A A E E E T 97 KAS MOTEO cian aia aia a 97 Pae T OROT oier E T minor aee 98 Routing and Remote Access Service c ccsccsssesessessteestseeseesenens 98 APPENDIX E Using the LineTest Utility Oe 5d 2 ee ene ene eee cn eee cate errant eee een ee etre errr 101 Accessing Online BI cise sate sszaescessesco nn zacanscnonescve lt seractieatecsatedsanaecee 101 Determining the Current Port M
38. Y CAUTION In accordance with FCC Rules Part 68 218 b you must notify the telephone company prior to disconnecting the adapter from the line or turning off the power to the adapter s host system Without this prior notification the carrier might temporarily discontinue your T1 PRI service Connecting directly to the line with an internal CSU If your iSPAN PRI adapter includes the internal CSU option you can connect it directly to the line and be up to 6200 feet 1 8 km far from your carrier The line will be in a DS1 configuration long haul Up to 6200 feet 1 9 km w WAH Adapter Telco Figure 3 2 Adapter with an internal CSU iSPAN PRI PCI ISDN Users Guide 19 North America T1 PRI Line yx WARNING To avoid harming the WAN you must first contact your carrier for approval before connecting the adapter to the line Y CAUTION In accordance with FCC Rules Part 68 218 b you must notify the telephone company prior to disconnecting the adapter from the line or turning off the power to the adapter s host system Without this prior notification the carrier might temporarily discontinue your T1 PRI service Connecting to the line through an external CSU If the distance to your carrier is longer than 655 feet 200 meters or if your carrier does not accept a direction DSX1 connection and if your SPAN PRI adapter does not include an internal Channel Service Unit CSU you need to connect an external CSU be
39. al telephone companies that were created by the AT amp T divesti ture Nynex Bell Atlantic Bell South Southwestern Bell US West Pacific Telesis and Ameritech iSPAN PRI PCI ISDN Users Guide 139 Glossary 140 REN Ringer Equivalence Number A standard requirement of the FCC for devices such as a telephone or answering machine The required REN can be found on a label on the bottom of the analog device repeater Device that acts as an amplifier Also known as a Line Extender This device is needed when the distance between the phone company s Central Office and your premises exceeds distance or dB loss limits RFC Request for Comment IETF documents that contain pro posed standards and specifications RFCs can be either approved or archived as historical recommendations RJ 45 connector Standard 8 wire connector for IEEE 802 3 net works and some telephone applications router A hardware device that connects two or more networks A router determines where the destination computer is located and then finds the best way to get there SAPI Service Access Point Identifier Part of the address in an ISDN signalling frame Identifies the service that the signalling frame is intended for SDU Service Data Unit User data passed through a SAP between the layers of the OSI or a similar model signalling An ATM connection procedure that dynamically imple ments explicit routes through switches to establish a co
40. annels the port in the configuration panel All of an adapter s ports the adapter in the configuration panel When you stop watching channels by deselecting the channel port or adapter SynWatch discards all frame information for the affected channel s To read the display more easily you can also interrupt channel watching and freeze the frame information display in the monitor panel e To freeze the display from the Watch menu select Freeze e To resume display at the point where it stopped deselect Freeze from the Watch menu Changing the Watch Mode SynWatch can reinterpret all frames displayed in the monitor panel into another protocol You can change the watch mode enabling SynWatch to reinterpret the frame protocol Here is an example of when it is useful to change the watch mode if the ISDN D channel is in LAPD reduced mode when an ISDN connection fails LAPD reduced displays 86 Interphase Corporation Appendix B Using the SynWatch Utility only an ISDN disconnection Changing to LAPD displays more details about the cause of the disconnection for example user busy or user not responding Changing the watch mode is also useful if you are watching an ISDN frame in Hexa Dump mode while PPP frames are being exchanged Reinterpreting associated information in PPP Protocol mode makes this information more meaningful and easier to read If you want SynWatch to reinterpret an ISDN channel s frame infor
41. cal number _ Diagnostic Figure 4 18 LoopTest Dialog 3 Select the port number to test 1f your adapter has two PRI ports and enter your local ISDN number 4 Click Test The LoopTest Utility normally finishes with the message Test passed in the Diagnostic field If the Test passed message does not appear make sure that the ISDN number you entered is correct For more information about the LoopTest utility and its diagnostics see Using the LoopTest Utility on page 89 5 Do the following to enable the RAS Server again a From the Start menu select Programs then Administrative Tools Common and then Access Admin b From the Server menu select Start Remote Access Service to enable the RAS Server iSPAN PRI PCI ISDN Users Guide 45 Removing the Drivers c If Windows NT does not display the server name automatically enter the server name preceded by two backslashes To determine the server name see Index of Common Tasks on page 115 d Click OK To use the adapter in the RAS environment RAS Server or RAS Dial Up Networking see the following e For an overview see Index of Common Tasks on page 115 e For detailed information see Microsoft RAS online help Removing the Drivers If you no longer use the adapter do the following to remove the WAN and RAS Support drivers 1 Be sure you are logged on with administrator rights to the Windows NT 4 0 system 2 From the Start men
42. circuit board that is the master clock source at one end of the cable and electrically terminate the MVIP bus only on the circuit board located at the other end of the cable NOTE The iSPAN PRI adapter is generally the master clock source because it is connected to the network In this case place the iSPAN PRI adapter at one end of the cable On systems with more than five MVIP bus connections or more than 90 pF of load on the clock lines both ends of the cable must be electrically terminated No other boards should be electrically terminated If the iSPAN PRI adapter is at one of the MVIP cable ends you must set the dip switches to their ON position down to complete the required electrical termination Consult the relevant manuals for other MVIP adapters to correctly configure their specific electrical termination If you do not connect the iSPAN PRI to an MVIP bus you can leave the dip switches located close to the 40 pin double row right angled header on any position iSPAN PRI PCI ISDN Users Guide 15 Connecting the Adapter to an MVIP Bus How to Configure MVIP Electrical Termination on the iSPAN PRI The factory default configuration for the iSPAN PRI adapter does not require jumpers If the adapter does not have to be electrically terminated do not insert any jumpers into the 2 pin connectors If this is the last board in a multiple MVIP bus configuration the iSPAN PRI adapter requires electrical terminatio
43. col Internet Protocol A set of communications protocols that define how different types of comput ers talk to each other It is the standard architecture for internetworking multiple organizations and the common link that ties the huge Internet together TEI Terminal Endpoint Identifier The Terminal Endpoint Identifier is used to identify a specific piece of equipment on an ISDN connec tion Telco Telco is a popular abbreviation for telephone company The RBOCs are a subset of all Telcos T Interface The interface point between the user premises network termination NT1 and a switching or concentration point NT2 such as PBX U Interface The interface point between the user premises network termination NT1 and the local digital exchange VN3 VN4 VN3 and VN4 are the French ISDN standards WAN Wide Area Network A network spanning a large geographi cal area that provides communications among devices on a regional national or international basis workstation A networked computer typically reserved for end user applications X 25 Packet switching protocol that lets computers communicate via wide area packet switched data networks iSPAN PRI PCI ISDN Users Guide 141 Glossary 142 Interphase Corporation Index When using this index keep in mind that a page number indicates only where referenced material begins It may extend to the page or pages following the page referenced A adapter conne
44. cted no errors during testing Card missing or An error occurred before accessing the network non ISDN Possible causes are The adapter is not installed The drivers are not properly installed LoopTest could not find an ISDN port on the adapter To check for ISDN ports a From the Start menu select Programs then INTERPHASE WAN Adapters and then WAN Setup b Make sure the firmware contains the ISDN layer 94 Interphase Corporation Appendix C Using the LoopTest Utility Message Driver Not The adapter driver was not in a working state when Loaded LoopTest was launched Possible causes are The adapter is not installed The driver is not installed or is improperly installed The firmware is invalid ISDN layer not present or not loaded To check the firmware status a From the Start menu select Programs then INTERPHASE WAN Adapters and then WAN Setup b See if the microcode is loaded LEDs must be green and check its characteristics ISDN layers must appear Driver access This error occurs in the following situations denied e You are executing more than the maximum 15 instances of LoopTest e The driver is not installed or is improperly installed Connection failed The connection cannot be established and the ISDN network has not supplied a reason This error generally occurs when the dialing number is wrong ERROR The connection was cut off during data exchange with Connection cu
45. cting to an MVIP bus connecting to the network driver installation 27 faceplate and connector pinouts WIS POCUING oxdsacnaisenscdeateapderetsveeand installing hardware 006 OVERVIEW aaa specifications sscos scececeecess doeccereans standards compliance 66 WAN setup ccecesceeeeeeees 34 adding a RAS device cceceeeeeeeees addressing UP iccic cosesciccturseseyeteaneds AS CPD cerium rer ter ter alarm LED S 5c525ecssentivnetgrsecsewardnces alarms ISDN layer 1 ceceeee B B channels Be PEO UD ea seie beet enseeseeeesdeceeece W CIC UINIO ss 2caontmolag een setentecusencassene basic rate interface cceceeeee BPV LE Deore C cabling requirements EUP R irp changing the watch mode channels editing settings esesesessesesesse setting up as RAS ports watching POE aS iSPAN PRI PCI ISDN Users Guide PON D onnie 82 clock modes setting cceeeeee 106 common tasks quick reference Lis communication events LoopTest 92 configuring port usage ceceeee 39 configuring the switch type 57 connecting to an MVIP bus 14 connecting to the line 00e 17 El cabling requirements 23 connection method 4 23 T1 connecting directly to the line with MCS Uess 18 directly with an inter
46. d maintaining topology information and for routing packets across homogeneous or heterogeneous networks Combined with TCP it is commonly known as the TCP IP platform IPX Internetwork Packet eXchange Protocol A connectionless Network layer protocol similar to IP ISDN Integrated Services Digital Network An early CCITT adopted protocol reference model intended to provide a ubiquitous end to end interactive digital service for data audio and video Syn onym narrowband ISDN ISO International Standards Organization An international body that creates networking standards including the OSI model ITC Independent Telephone Company Any telephone company that was not originally part of AT amp T ITU International Telecommunication Union The international standards organization for telecommunications previously known as the CCITT International Telephone and Telegraph Consultative Com mittee For more information see http www itu ch KB Kilobytes One kilobyte is equivalent to 1024 bytes when refer ring to memory size and to 1000 bytes when referring to speed Interphase Corporation Glossary Kbps Kilobits per second KBps Kilobytes per second LAN Local Area Network A data communications system designed to operate over a limited geographic distance such as a single building LAP D Link Access Procedure D A Data Link layer procedure using D channel communications typical of ISDN LAT
47. d the switch Four values are available expressed in dB e 0 e 7 5 15 e 22 Select the value indicated by your Telco If this information is not available use 0 dB Interphase Corporation Chapter 5 Setting Up WAN Firmware and Hardware Option Deseription Facility Data Link Facility Data Link protocols are used to exchange Protocol s messages between the adapter and the remote end of the network Such messages are issued by the Telco to put the adapter in loopback mode for testing when problems occur They are also used to transmit statistics about physical transmission errors on the line Two protocols are available for the facility data link the ANSI T1 403 and the ATT 54016 protocol Both are compatible with each other Use the protocol s indicated by your Telco If this information is unavailable the best choice is to use both protocols iSPAN PRI PCI ISDN Users Guide 61 Setting Up ISDN PRI Port Properties 62 Interphase Corporation Setting Up RAS Support Properties Overview The RAS Support Setup utility enables you to set up an inactivity timer for ISDN connections and determine RAS Support parameters for the adapter The chapter explains how to do the following Ras Support Setup tasks e Access online help e Determine RAS Support parameters Accessing Online Help For detailed information about the functions described in this chapter see the RAS Support Setup online help You
48. e Current Port Mode on page 102 102 Interphase Corporation Appendix E Using the LineTest Utility 2 Click Select mode to display the Port Test Configuration dialog Port 0 Test Configuration Select the mode you want to apply to that port C Loopback mode Loopback is a mode of transmission facility in which the received signal i local remote returned towards the sender C PRES generator and monitor mode ag The port generates a Pseudo mj m Random Bit Sequence PRBS and Tocal remote transmits it Then it tries to synchronize on the received signal To work properly remote end must be set in loopback mode f Operational mode wall ZZ Fort is on line and can be used to handle communications ET TE OK Cancel Help Figure E 2 Port Test Configuration Dialog 3 Select the appropriate port or clock mode for your testing or operating needs The following sections provide detailed information about setting these modes iSPAN PRI PCI ISDN Users Guide 103 Setting Port and Clock Modes Loopback Mode Loopback mode is a transmission state in which the signal received by the port is returned to the sender Use this mode when the remote end the Telco for example is testing your line all information sent is returned to the remote end To select this mode select Loopback mode on the Port Test Configuration dialog shown in Figure E 2 on page 103 Two loopback settings a
49. e Help For detailed information about the functions described in this appendix see the SynWatch online help You can access online help in the following ways e Use the menu command Help to display the main online help e Press F1 to display contextual help in a pop up window e Move the cursor over a window control to display a pop up with the name of the control Starting SynWatch NOTE The iSPAN PRI is listed as the 5535 adapter in SynWatch dialogs To start Synwatch from the Start menu select Programs then INTERPHASE WAN Adapters and then SynWatch The main SynWatch dialog appears 80 Interphase Corporation Appendix B Using the SynWatch Utility SYNWatch 5535 2P PRI adapter 0 File Edit View Watch Tools Help lta xele z a ll E S 5535_SERVER PRI Port 0 CY PRI Port 1 QO D Channel B1 Channel B2 Channel B3 Channel B4 Channel B5 Channel BE Channel B7 Channel B8 Channel B9 Channel B10 Channel B11 Channel B12 Channel B13 Channel Q B14 Channel B15 Channel B16 Channel B17 Channel rote Figure B 1 Main SynWatch dialog JIOOOOOOOOOOOO0 The main SynWatch dialog has two sections e The left side is the configuration panel It displays the adapter description The configuration panel is used to activate or deactivate frame watching e The right side is the monitor panel It displays
50. e error For more detailed information about these messages see Understanding LoopTest Messages on page 94 iSPAN PRI PCI ISDN Users Guide 91 Displaying and Saving Events NOTE If you want to test more than two B channels or more than one port simultaneously launch several instances of the utility and repeat steps 2 to 4 for each channel or port You can change the number of frames sent if you want a longer test see Setting the Number of Frames to Send on page 93 5 To re enable the RAS Server a From the Start menu select Programs then Administrative Tools Common and then Remote Access Admin b From the Server menu select Start Remote Access Service c If Windows NT does not display the name automatically enter the server name preceded by two backslashes To determine the server name see Index of Common Tasks on page 115 d Click OK Displaying and Saving Events 92 The event list is an additional window at the bottom of the LoopTest main dialog that displays communication events such as communication established between the two B channels and data being sent on one B channel To show or hide the LoopTest event list Interphase Corporation Appendix C Using the LoopTest Utility 1 Access the LoopTest main dialog as described in steps 1 and 2 of Testing your ISDN Line on page 90 2 Select Display event list from the Test menu To save the event list to an ASCII text file sel
51. ecting Save or Save as to save a previously saved file with a different name from the Test menu Setting the Number of Frames to Send You can set the number of frames you want LoopTest to send during communication To set the number of frames to send 1 Access the LoopTest main dialog as described in step 2 of Testing your ISDN Line on page 90 2 Select the Parameters option from the Test menu to display the Test Parameters dialog Test parameters E4 Iterations count E F Sub address Cancel Figure C 3 LoopTest parameters 3 Enter the number of frames in the Iterations count field The higher the iterations count the longer the test duration The sub address is not used for the iSPAN PRI testing iSPAN PRI PCI ISDN Users Guide 93 Understanding LoopTest Messages Understanding LoopTest Messages The Diagnostic field in the main LoopTest dialog displays LooptTest test results d LoopTest 6 06 Interphase Oe x Test Help This program calls self One of the B channels is used for outgoing call the other for incoming call When the connection is established a pattern is send on one B channel and is received on the other You must enter your ISOM number not a distant number Tested port Port O upper Local number _ Diagnostic Test passed Figure C 4 LoopTest Main Dialog The following table describes diagnostic messages Test passed LoopTest dete
52. ed to the port When a port is operating under normal conditions all LEDs are grey To view LineStatus information 1 From the Start menu select Programs next INTERPHASE WAN Adapters and then LineTest The main LineTest dialog appears EF 5535 1P PRl Adapter 0 Line Status Port 0 CSU Enabled Alarms Statistire Line type ESF TI wos jc Uptime lre LOF i Unavailable Seconds 17 Als Errored Seconds 0 C Ral Severely Errored Seconds 0 Figure F 1 Main LineStatus dialog The following sections provide detailed information about LineStatus LEDs and statistics 110 Interphase Corporation Appendix F Using the LineStatus Utility Alarm LEDs The following alarm LEDs indicate connection problems that result from line failures Loss of Signal Typically appears when no electrical signal is detected check if line is plugged on the adapter and on the network interface Loss of Frame also known as Red Alarm appears when many frames are lost because of framing errors The terminal is unable to synchronize on the DS1 signal Alarm Indication Signal also known as Blue Alarm Transmitted instead of the normal signal to maintain transmission continuity Also indicates to the receiving equipment that a transmission interruption occurred either at the equipment originating the AIS signal or upstream of the originating equipment Remote Alarm Indication also known as Yellow Alarm Transmitted in the out
53. ephone network the telephone company may request the removal of the equipment from the network until the problem is resolved No repairs may be performed by the customer It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected This is to avoid damaging the equipment caused by local lightening strikes and other electrical surges Interphase Corporation Appendix Regulatory Statements Canada Industry Canada CS 03 Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunication company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent deterioration of service in certain situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunction may give the telecommunication company cause
54. er ccceeeeee 7 installation CY CUB see Snag ecincentesagtenceesacstcanes 28 hardware cccccecessscecseeseees 7 9 hardware electrical warning 9 KOLONAT MN iscesdnctceacesacuccanseceecntsnees pa WAN Gi Ve scien seuwsctwwctecvieseseains 32 interface basic rate cee ee eee 125 interface primary rate 666 126 interpreting LEDS cceceeeeeee 67 interpreting line status indicators 110 IP addressing ccroccttacecnececereeeeciees 123 ISDN channels B channels 144 setting up as RAS ports 38 watch modes ccececeeeeeees 84 W ACHING oxic dcescsaveninagemwaneocsace 84 D channel Watch modes ccecseeeeeeees 83 Wate NING csiccgconsdentsonicaetocaceconss 82 CUEING D ereenn rinna eoa 87 88 WAC DINE eee eee nee es 82 ISDN layer 1 alarms watching 85 ISDN line testing with LoopTest 43 90 ISDN PRI port properties setting up 35 56 ISDN technology overview Ias L layer alarms watching ISDN 85 LED sca teases nade E 67 AlAT ac esineddenseuebenenhortntesenncancmcens 111 GOT oies ESE 112 Europe other than France 69 PAIN ARAE 70 WAGE PTCUNS scccsadescacuscecupeaduadenieas 67 TE e E E T A T 68 69 Loopback ssirrsssisrricusrsissicnissnss 112 North America ccccscesceeenees 68 State and function 68 69 SAS a aE 68 69 line COnnecting 10 siccccssiccssccuctetesec
55. erview The LoopTest utility enables you to check your ISDN line quickly and easily It checks for electrical problems hardware connectivity and ISDN compatibility problems LoopTest also tests the adapter s ISDN line by establishing 2 ISDN B channels in a loopback connection One channel is set up to accept incoming calls and the other channel calls the first channel When the connection is established the calling channel sends data which is checked when it gets to the receiving channel At the end of the test LoopTest stops the communication If an error occurs during testing LoopTest displays a warning and stops the communication at that point This appendix explains how to perform various LoopTest tasks including e Access online help e Test your ISDN line e Display and save events e Customize LoopTest e Understand LoopTest error messages iSPAN PRI PCI ISDN Users Guide 89 Accessing Online Help Accessing Online Help For detailed information about the functions described in this appendix see the LoopTest online help You can access online help in the following ways e Use the Help menu command to display the main online help e Press F1 to display contextual help in a pop up window e Move the cursor over a window control to display a pop up with the name of the control Testing your ISDN Line To check your ISDN line do the following 1 Before executing the LoopTest and to avoid incoming call conf
56. eters The following statistics fields display performance parameters accumulated during the last 24 hours the interface is running Paramor meann OOOO Length of time that the interface has been running UnAvailable Seconds Errored Seconds Severely Errored Seconds Also known as UAS Number of seconds that the interface is unavailable The DS1 interface is considered unavailable from the onset of 10 contiguous SESs or the onset of the condition leading to a failure Also known as ES Number of seconds during which any the following have existed One or more PCV One or more LOF One or more CS Detected AIS defect Also known as SES For ESF signals number of seconds during which any of the following have existed e 320 or more PCVs e One or more LOFs e Detected AIS defect CSs are not included in this parameter iSPAN PRI PCI ISDN Users Guide 113 Interpreting LineStatus Indicators 114 Interphase Corporation Quick Reference of Common Tasks Overview This section explains how to complete common tasks associated with the iSPAN PRI adapter For more detailed information about RAS tasks see your RAS documentation Index of Common Tasks For information about how to Determine which version of Windows NT Service Pack is 116 installed Determine the server name needed to start the Remote Access 116 Server Know which adapter s port is used when calling with an ISDN 117 RAS port iSPAN
57. f requested this information must be provided to the telephone company The FCC Digital Interface Code of this equipment is 04DU9 ISN The FCC Service Order Code is 6 0N The USOC jack for this equipment is RJ48X iSPAN PRI PCI ISDN Users Guide 127 FCC 128 An FCC compliant telephone cable and modular plug are provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice so you can make necessary modifications to maintain uninterrupted service If you experience trouble with this equipment please contact Interphase Corporation at 214 654 5000 for warranty information If the trouble causes harm to the tel
58. g e Windows for Workgroups e LAN Manager e Windows 95 e Windows NT Workstations e Windows NT Servers e UNIX e Macintosh e NetWare e OS 2 based clients RAS connection enables all services typically available to a LAN connected user including file and print sharing database access and messaging as shown in the following illustration 2 Interphase Corporation Chapter 1 Introduction Aa Do db Printing File sharing Host access Database E mail Scheduling P Remote Access Server Windows NT Server O Up to 46 simultaneous clients 60 for Europe ISDN eg Remote Client Internet Service Provider L Figure 1 2 RAS Features Product Features e PCI 2 1 compliant master target bus interface e North America and Europe ISDN Compatibility NET3 E DSS1 NI 1 NI 2 e Conforms to all industry standards and specifications FCC part 15 class A and part 68 CE class A IEC950 e Single PRI version 32 bit RISC processor PowerPC 403GA 33 MHz 4 MB dual port DRAM memory and 128 KB Flash EEPROM RAS support for up to 30 B channels and 1 D channel Europe or 23 B channels and 1 D channel United States and Japan iSPAN PRI PCI ISDN Users Guide 3 Minimum System Requirements Dual PRI version 32 bit RISC processor PowerPC 403GCX 66 MHz 8 MB dual port DRAM memory and 128 KB Flash EEPROM RAS support for up to 60 B channels and 2 D channels Europe o
59. ge 38 and Checking the ISDN Line with LoopTest on page 43 72 Interphase Corporation Chapter 7 Troubleshooting Problem Possible Solution s Computer does Your PCI bus automatically configures the hardware not boot up or resources used by the adapter Therefore a resource Host adapter not conflict address or IRQ is probably not the problem found To resolve the problem 1 Check to see whether the adapter is properly seated in the PCI slot 2 Try a different PCI slot 3 Contact Interphase Technical Service LoopTest failed Check the cable connection between the adapter and the ISDN network Check that the ISDN switch type configured for the adapter matches the switch the adapter is using 3 Check the phone number 4 For more detailed information see Understanding LoopTest Messages on page 94 RAS Dial out The following possible solutions assume a successful failed LoopTest If you do not know how to check the following items see Index of Common Tasks on page 115 1 Check to see whether at least one ISDN RAS port is configured to make outgoing calls Check that the protocol s used by the remote user IP IPX SPX or NetBEUI are configured in RAS dial out protocols 3 Check your user ID and password 4 Use SynWatch to see if an ISDN connection problem exists Does SynWatch see the ISDN call in progress Is this call accepted by the remote system Use SynWatch to see if a PPP neg
60. going direction when a terminal determines that it has lost the incoming signal ISPAN PRI PCI ISDN Users Guide 111 Interpreting LineStatus Indicators Error LEDs The following error LEDs indicate port error events that generate communication problems BiPolar Violation For an AMI coded signal the occurrence of a pulse of the same polarity as the previous pulse causes a BPV error event Path Coding Violation e In D4 and El nonCRC formats a frame synchronization bit error e In ESF and E1 CRC formats a CRC error Controlled Slip Results from the replication or deletion of the payload bits of the DS1 frame A Controlled Slip may be performed when there is a timing difference between a synchronous receiving terminal and the received signal Loopback LEDs The following Loopback LEDs indicate whether the port is in a loopback mode which can be why it isn t running normally Payload The signal returned toward the source of the loopback command consists of the payload of the received signal with bit sequence integrity retained and newly generated ESF framing LEDs on page 112 for information about Bipolar violations Line The signal returned to the loopback command source consists of the full signal Bit sequence integrity is maintained framing is not changed and Bipolar Violations are not removed See Error 112 Interphase Corporation Appendix F Using the LineStatus Utility Statistics Param
61. hannel and 23 B channels e In Europe PRI consists of 31 digital channels one D channel and 30 B channels These channels can all be used simultaneously and are often referred to as 23B D for the United States and Japan or 30B D for Europe Each ISDN B channel can be used separately to allow multiple connected users at the same time The ISDN B channels can also be combined to provide a total bandwidth of 1920 Kbps for Europe or 1472 Kbps for the United States and Japan 126 Interphase Corporation Regulatory Statements FCC iSPAN PRI FCC Part 15 Regulatory Compliance This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Part 68 Regulatory Compliance This ISDN adapter complies with Part 68 of the FCC Rules The card includes a label that contains among other information the FCC registration number for this equipment I
62. ied form of AMI used in the USA bandwidth Capacity for transmitting data through a given circuit Generally the greater the bandwidth the more information can be sent through a circuit during a given amount of time iSPAN PRI PCI ISDN Users Guide 133 Glossary 134 B channel A 56 Kbps or 64 Kbps bearer channel Typically used for delivering data or voice over ISDN Bearer Service A type of telecommunications service that provides the capability to transmit a specific type of data such as voice or fax Bonding Bonding is the act of combining two 64 Kbps B channels to derive a 128 Kbps channel This is done by establishing two B chan nel circuit switched calls and combining them in the customer s equip ment using Multilink PPP or the bonding specification or by associating multiple B channels in the network multi rate services BPV BiPolar Violation A BPV error event for an AMI coded sig nal is the occurrence of a pulse of the same polarity as the previous pulse BRI Basic Rate Interface A defined ISDN interface that includes two B channels and one D channel Also known as 2B D B channels are used for voice and data while the D channel is generally used only for signalling within the telephone network call bumping The ability to receive an incoming call during a bonded outbound call CCITT International Telephone and Telegraph Consultative Committee See ITU International Telecommunication Union on
63. ing Create a new RAS phonebook entry if the phonebook is empty For more detailed information see the RAS online help Select an entry in the phonebook and click the Dial button iSPAN PRI PCI ISDN Users Guide 119 Procedures If you want to Configure a The Multilink PPP protocol aggregates several ISDN multilink B channels to increase the bandwidth of PPP links connection To enable this option do the following 1 In the Network configuration a From the Start menu select Settings and then Control Panel Double click the Network icon and select the Services tab to display the Services dialog From the Network Services list select Remote Access Service and then click Properties In the Remote Access Setup dialog click Network to display the Network Configuration dialog Select the Enable Multilink option Save these settings and restart your computer 2 In the Phonebook entry During phonebook entry creation select the Multiple Lines option 120 Interphase Corporation Appendix G Quick Reference of Common Tasks If you want to Enable IPX routing The RIP for NWLink IPX Service must be installed in the Windows NT Network Services list From the Start menu select Settings and then Control Panel Double click the Network icon and select the Protocol tab From the protocols list select NWLink IPX SPX Compatible Transport and then click Properties
64. ing switch types Select NT DMS100 NII if your telephone company uses a Northern Telecom DMS 100 switch that complies with the National ISDN 1 or National iSPAN PRI PCI ISDN Users Guide 57 Setting Up ISDN PRI Port Properties ISDN 2 standard sometimes referred to as National Select AT amp T CUSTOM if your telephone company uses an AT amp T 5ESS Custom switch All of these switch types offer T1 PRI access also called 23B D e In Europe select ETSI EUROISDN This switch type offers E1 PRI access also called 30B D Selecting the CRC Type Europe Only If your location is Europe you also need to select the CRC type in the ISDN PRI Port Properties dialog shown in Figure 5 2 on page 57 The CRC type depends on the switch type whether E1 or PRI and the country e For European countries other than France select CRC4 e For France deselect CRC4 Editing DS1 Properties North America Only If you have selected an American Switch Type you can edit the DS1 properties on the DS1 Properties dialog To display the DS1 Properties dialog 1 Select the ISDN port to configure in the Cards section of the WAN Adapters setup dialog shown in Figure 5 1 on page 53 2 Click the Properties button in the Cards section 3 On the ISDN PRI Port Properties dialog shown in Figure 5 2 on page 57 click Edit DS1 Properties 58 Interphase Corporation Chapter 5 Setting Up WAN Firmware and Hardware NOTE The Edi
65. ing the drivers The system creates an adapter list in the Select Network Adapter dialog 30 Interphase Corporation Chapter 4 Installing the Software Select Network Adapter Ei Ea Click the Network Adapter that matches pour hardware and then clic Ifyou have an installation disk for this component clic a lick OF If h ll disk for th lick Have Disk Network Adapter T aCom 30508 54 16 bit Ethernet Adapter BY 3Com Etherlink I Adapter also 11 16 and I 16 TP 2 3Com Etherlink II Sa PCMCIA Adapter BY 3Com EtherLink Ill PCI Bus Master Adapter 3590 BY 3Com Etherlink16 EtherLink16 TP Adapter FS tr Cont Chal inl OCLAC ADAC T A A ankar MICROR Have Disk OF Cancel Figure 4 3 Network Adapters List 4 Click Have Disk The Insert Disk dialog appears prompting you to insert the disk and identify the file location Insert Disk Insert disk with software provided by the software or ok gF hardware manufacturer Ifthe files can be found at a o different location for example on another dive type a panes new path to the files below Figure 4 4 Insert Disk dialog iSPAN PRI PCI ISDN Users Guide 31 Installing and Setting Up the Drivers 5 If you are installing the software from a diskette insert the diskette change the installation directory to A and click OK If you are installing the software from a CD ROM insert the CD ROM If D is the letter assigned to the CD ROM drive
66. ired sufficient for this multilink call Check both sides of the connection 74 Interphase Corporation Chapter 7 Troubleshooting Problem Possible Solution s RAS initialization Look up the failure cause in your Microsoft RAS failed in the documentation driver event log No valid Check whether the adapter and the associated configuration drivers are installed correctly See Index of message in Common Tasks on page 115 SynWatch In the WAN Adapter Setup program check that ae ee the ISDN Layer is present in the adapter microcode pane CSU activation If a message appears at load time informing you that failed at load time the CSU activation failed you probably entered an invalid password for CSU activation Enter the password again to activate the CSU and reload See Editing DSI Properties North America Only on page 58 for additional information iSPAN PRI PCI ISDN Users Guide 15 Problems and Possible Solutions 76 Interphase Corporation Specifications Adapter Specifications Host Bus Interface PCI Local Bus Revision 2 1 PCI Form Factor Length 174 6 mm Width 106 7 mm Depth 17 2 mm Host Data Transfer Adapter with 2 PRI ports 8MB dual port DRAM Adapter with 1 PRI port 4MB dual port DRAM Optional Functions 32 bit 33 MHz local bus Operating Power 1 3A maximum 5 0 VDC Operating Environment Temperature 0 55 C 32 131 F Relative humidity 10 95 noncondensing iSPAN
67. it signalling frames such as call in progress incoming call or call accepted Watching this channel gives you diagnostic information about 82 Interphase Corporation Appendix B Using the SynWatch Utility the ISDN connection phase For example if a RAS connection fails during either dial in or dial out the first channel to watch is the ISDN D channel To activate watching on an ISDN D channel 1 Select the channel in the configuration panel of the Synwatch dialog A list of watch modes appears e LAPD LAPD reduced Hexadecimal Dump Shop watching Settings Figure B 2 ISDN D Channel Watch Modes 2 To activate frame logging select one of the watch modes Select LAPD to see detailed descriptions of signalling frames Select LAPD reduced to see brief descriptions of signalling frames Select Hexadecimal Dump to see Hexadecimal dump of signalling frames in Hexadecimal Dump mode frames are not analyzed iSPAN PRI PCI ISDN Users Guide 83 Watching ISDN Channels Watching ISDN B Channels NOTE Before establishing a call you cannot know which ISDN B channel will be used Therefore to be sure to capture call data you must activate traces for all the ISDN channels ISDN B channels are used to transmit data frames after an ISDN connection is established The first few data frames exchanged between local and remote sites correspond to a second connection phase to allow the establish
68. iver deletion After you confirm the deletion the system does the following Deletes product files and the WAN Adapter program group from the Start menu Dynamically unloads the drivers from memory Cleans up the registry When the deinstallation process is finished the Adapters dialog reappears 7 Click Close to confirm the new network settings The Windows NT Network updates network bindings 48 Interphase Corporation Chapter 4 Installing the Software 8 If the iSPAN PRI adapter was the only RAS capable device a setup message informs you that you have an invalid RAS configuration It also reminds you to configure RAS and add ports using the Network option in the Control Panel after restarting the system Click OK to complete the driver deletion NOTE When the system boots up again the Remote Access Service will fail to initialize As a result RAS errors will appear in the Windows NT Event Viewer To avoid this problem uninstall Remote Access Service after you uninstall the adapter as described in Microsoft documentation and online help Then restart your computer 9 When a message informs you that you must restart your computer for new settings to take effect and prompts you to restart your computer click Yes iSPAN PRI PCI ISDN Users Guide 49 Removing the Drivers 50 Interphase Corporation Setting Up WAN Firmware and Hardware Overview The WAN Adapter Setup utility enables y
69. k EAE Identification Services Protocols Adapters Bindings Network Adapters BA 1 3Com Etherlink Ill Adapter 2 INTERPHASE 5535 RAS ISDN support aa Remove Properties Update ltem Motes INTERPHASE 5535 WAN SON adapters Remote Access Service AAS support Figure 4 16 Network Adapters List 7 Click Close to complete the software installation After the software is fully installed a message informs you that you must shut down and restart your computer before the settings take effect 42 Interphase Corporation Chapter 4 Installing the Software Y CAUTION If a Windows NT Service Pack was installed on the system after the first Windows NT installation you must reinstall it before restarting the computer For installation information see the latest available version of your Service Pack help If you do not reinstall the Service Pack the Remote Access Service will probably fail to start or will not behave correctly when connecting ISDN lines To determine whether a Service Pack is installed see Index of Common Tasks on page 115 8 If the system is a Windows NT basic system with no service pack installed click Yes to restart the computer Otherwise click No Then reinstall the Windows NT Service Pack before restarting the system Next continue the software installation by checking the ISDN line as described in the next section Checking the ISDN Line with LoopTest After y
70. k mode cceceeeeeees 104 Operational mode c006 106 PRBS Generator and Monitor mode 105 setting port and clock 102 mouse button functions 06 82 MVIP bus connecting to 668 14 N network configuration c cee0e 40 network connecting tO ceceeeee 25 North America editing DS1 properties 58 LED Srpen 68 NT1 device connecting to El line 23 O operating environMent 000e 77 Operational MOde cceceeeeeees 106 ISPAN PRI PCI ISDN Users Guide overview ISDN technology 125 overview RAS Suppott 00ce0s 2 overview software architecture 5 P parameters LoopTest 0086 93 parameters RAS suppotrt 64 Payload LED 2 sceeccctacesaciscteeondscaces 112 POV LED nare 112 pinouts Connector essssesesee 24 25 port modes determining 2 ervesscsencserestacctenaacs 102 BE UMM ss 2cq5 anes tierin 102 Port Options dialog c cceceeeeeee 105 port properties setup 4 35 56 Port Test Configuration dialog 103 port usage configuring 00608 39 possible solutions problems and 72 PRBS Generator and Monitor mode 105 PRI port properties 00668 a e f Primary Rate Interface PRI 126 problems and solutions 668 72 procedures quick reference 116
71. led Slip may be performed when there is a difference between the timing of a synchronous receiving ter minal and the received signal CSD Circuit Switched Data A dial up data communications chan nel which once established looks like a transparent data pipe Also the type of ISDN service required to utilize this capability of an ISDN circuit Contrast with CSV CSU DSU Channel Service Unit Data Service Unit A device which incorporates the functions of a CSU and a DSU and interfaces between a Switched 56 or Dedicated Digital Service line and a user s data equipment CSV Circuit Switched Voice A dial up communications circuit for voice grade communication Also the type of ISDN service required to use this capability of an ISDN circuit Contrast with CSD D channel One of the three standard channels on a BRI line At 16 Kbps a D channel carries all signaling information and can carry low speed packet data such as X 25 packet switching demarc demarcation point The point on a customer s premises where the line from the telephone company meets the customer s wir ing at the customer s premises Directory Number Your seven digit telephone number without the area code as found in the telephone directory Each BRI connection can have up to two directory numbers one for each B channel DMA Direct Memory Access A fast method of moving data between two subsystems without processor intervention DMS DMS100
72. licts disable the RAS Server as follows a From the Start menu select Programs then Administrative Tools Common and then Remote Access Admin The following dialog displays information about the 5535 iSPAN PRI server Remote Access Admin on 445535_SERYER Server Users View Options Help Server Total Forts Forts In Use Figure C 1 Remote Access Admin b From the Server menu select Stop Remote Access Service 90 Interphase Corporation Appendix C Using the LoopTest Utility 2 From the Start menu select Programs then INTERPHASE WAN Adapters and then LoopTest The main LoopTest dialog appears 4 LoopTest Y 6 06 Interphase JO x Test Help This program calls teelf One of the B channels if used for outgoing call the other for incoming call When the connection tt established a pattern is send on one G channel and is received on the other You must enter your ISEN number not a distant number Tested port Port 0 upper Local number e Diagnostic Figure C 2 LoopTest main dialog 3 Select the port to test from the drop down list if your adapter has two PRI ports and enter your own ISDN number 4 Click Test The diagnostic field describes the test result If the message Test Passed appears your ISDN line is working and RAS dial in or dial out can be done If an error occurred LoopTest displays information about the cause and circumstances of th
73. line with the LoopTest utility NOTE The iSPAN PRI adapter is called either 5535 1P PRI or 5535 2P PRI in the software installation and configuration Installing the Drivers Before you start make sure the adapter is installed in your machine and that you are logged on with administrator rights to the Windows NT 4 0 system To install the WAN and RAS support drivers for the adapter 1 From the Start menu select Settings and then Control Panel Then double click the Network icon to display the Network Identification dialog 28 Interphase Corporation Chapter 4 Installing the Software Network ki Ea Identification Services Protocols Adapters Bindings iat l Windows uses the following information to identity your Z computer on the network fou may change the name for this computer and the workgroup or domain that it will appear in Computer Mame F535 SERVER workgroup INTERPHASE OK Cancel Figure 4 1 Network Identification tab of the Network dialog 2 Select the Adapters tab to display the Adapters dialog iSPAN PRI PCI ISDN Users Guide 29 Installing and Setting Up the Drivers Hetwork El El Identification Services Protocols Adapters Bindings Network Adapters 1 Com Etherlink II Adapter Add Remove Properties Upaate ltem Motes Som Etherlink I Adapter Figure 4 2 Network Adapters tab of the Network dialog 3 Click Add to begin load
74. llows Adapter Setup Adapter Utilities Remote Access Service API Interphase Driver 5535 PRI 5535 2PRI Adapter Driver RAS Support Driver Figure 1 3 Software Architecture Overview iSPAN PRI PCI ISDN Users Guide 5 Software Drivers The complete iSPAN PRI software is stored on a single diskette or a CD ROM included in the adapter package 6 Interphase Corporation Installing the Hardware Overview You can install the iSPAN PRI adapter in any suitable PCI expansion slot To install your adapter follow these basic Steps 1 Verify that the system meets minimum requirements 2 Inspect the adapter 3 Install the adapter in a host expansion slot 4 Connect the adapter to an MVIP Bus if required The tools required are a grounding strap and a 1 Phillips head screwdriver Both are delivered with the product and are included in the packaging Verifying Minimum Requirements Before installing this adapter verify that your system meets the minimum requirements described in Minimum System Requirements on page 4 Inspecting the Adapter Before installing the adapter in your computer you need to visually inspect it for any damage that might have occurred during shipment from the factory iSPAN PRI PCI ISDN Users Guide T Inspecting the Adapter Y CAUTION The adapter is packed in an antistatic bag to protect it during shipment Keep the adapter in its protective antistatic bag until you are
75. log reappears repeat steps a and b for each ISDN PRI port d When all ISDN ports are configured click OK The configuration software automatically finds firmware for the adapter It updates the registry and dynamically installs the drivers iSPAN PRI PCI ISDN Users Guide 35 Installing and Setting Up the Drivers 10 When a message informs you that the driver is running click OK WAN Adapters setup ci successtul configuration the driver is wel TAPIA Figure 4 9 Successful Setup Message To continue the software installation set up RAS support properties as described in the next section Setting up RAS Support Properties After you respond OK to the message that the driver is running the Interphase 5535 RAS Support dialog appears INTERPHASE 5535 RAS Support x Adapter a Shy NWA 3 Idle Timeout E Sec Card 0 5535 2F PRI About Help T x Cancel Figure 4 10 RAS Support Setup This dialog enables you to set up RAS Support properties for the adapter 36 Interphase Corporation Chapter 4 Installing the Software To set up RAS support properties 1 Click OK to confirm the displayed configuration If Remote Access Service is installed on your system a message informs you that RAS support setup is complete and states that Remote Access Services RAS setup must now be invoked Click OK to update the ISDN port list in RAS setup Then skip to Setting Up ISDN B Cha
76. manual assumes that its audience has a general understanding of computing and networking terminology If you need more information about this terminology in addition to what this manual provides see the following web sites e ISDN links http www bellcore com nic http www via isdn org http www comware com telcom telcolnk htm e Networking glossary http www ctcnet com tips glossary htm Icon Conventions Icons draw your attention to especially important information such as the following NOTE The Note icon indicates important points of interest related to the current subject iSPAN PRI PCI ISDN Users Guide vii Text Conventions A Y CAUTION The Caution icon brings to your attention those items or steps that if not properly followed could cause problems in your machine s configuration or operating system WARNING The Warning icon alerts you to steps or procedures that could be hazardous to your health cause permanent damage to the equipment or impose unpredictable results on the surrounding environment Text Conventions viii The following conventions are used in this manual Computer generated text is shown in typewriter font Examples of computer generated text are program output such as the screen display during the software installation procedure commands directory names file names variables prompts and sections of program code Example of computer generated text
77. mation right click on a channel and change the watch mode as required Editing ISDN Channel Settings The monitor panel displays information about each exchanged frame listed in text lines in the monitor panel You can define different display fonts and or color s for each ISDN channel To change the font or color settings 1 In the configuration panel right click the ISDN channel whose display settings you want to change and then select Settings from the menu 2 When the SynWatch dialog appears select the Colors tab to display the Colors dialog iSPAN PRI PCI ISDN Users Guide 87 Saving and Editing Frames B1 Channel EAE Ww atch Colors Frame text colors Sent Recerved Example Received frame sample text ou may change the global font by pressing the Font button Font Cancel Help Figure B 4 ISDN Channel Settings 3 Choose the font and or color s you want to use for this channel and click OK SynWatch updates the monitor panel with your new settings immediately Saving and Editing Frames You can use the SynWatch Save option to save all frame information recorded in the monitor panel as an ASCII text or binary file You can read a text file using any text editor but SynWatch cannot read or reinterpret the text file On the other hand SynWatch can read or reinterpret a binary file 88 Interphase Corporation Using the LoopTest Utility C Ov
78. ment of the upper layer for example the PPP protocol 1 To activate watching on one ISDN B channel select that channel in the configuration panel of the SynWatch dialog To activate watching on all ISDN channels select the PRI port related to the adapter Port 0 or Port 1 in the configuration panel of the Synwatch dialog A list of watch modes appears 25 PRF Frame Relay SDLC OLLE Hexadecimal Dump Stop watching Settings Figure B 3 ISDN B Channel Watch Modes 84 Interphase Corporation Appendix B Using the SynWatch Utility 2 To activate frame logging for the selected channel or port select one of the watch modes RAS uses the PPP Protocol X25 PPP Frame Relay SDLC QLLC Hexadecimal Dump For detailed information about each watch mode see SynWatch online help Watching ISDN Layer 1 Alarms ISDN Layer alarms are managed by the adapter and are activated when physical events occur To display these alarms using SynWatch 1 In the Configuration panel of the SynWatch dialog right click the PRI port for which to display alarms 2 Select to enable Layer 1 alarms iSPAN PRI PCI ISDN Users Guide 85 Stopping and Freezing the Display Stopping and Freezing the Display To stop watching channels and discard frame information do the following To stop watching Deselect this the channel in the configuration panel All of a port s ch
79. mination 15 How to Configure MVIP Electrical Termination ou ET Fe BE ecenin oa 16 CHAPTER3 Connecting to the Line DN EE cen ce seniors EAE EEN AEE E AE 17 North America T1 PRI Line 0 cc ccc cccccccsessseececcccessseeceeenes 17 iSPAN PRI PCI ISDN Users Guide i Connecting directly to the line without a CSU 18 Connecting directly to the line with an internal CSU 19 Connecting to the line through an external CSU 20 De el acess canrsseotanaes gun naawie irae aana wee poe erases 22 T1 Link Requirements nce s0secdvscensseciescsasariasinedensanpseadii csi iendedechansss 22 European EPRI 911 eee eee ee 23 Fe MN eei EREE E 23 E1 PRI Cabling Requirements oo ccs cccssiccecsestsaseinssrnesctavensesaiaavenees 23 El Link RCS ga sheds desnecseptic oian 24 RP PS iaaa R Ea TEGES 24 Connecting the Adapter to the Network ccccceceesseestseeteeeseeees 25 CHAPTER 4 Installing the Software O T a E E E E 27 Verifying Minimum Requirement ccccecseesceesseeseceseeeeseeseeees 27 Installing and Setting Up the Drive S ee ceccesseeeteeeeteeeneees 28 Setting up RAS Support Properties c ec eeseceseeesteeersesseeeens 36 Setting Up ISDN B Channels as RAS Ports cece 38 Checking the ISDN Line with LoopTest cc eeceeeseeeee 43 Removing the TS onesies ce cessczaptasicassesaepdoonaonanaceandateadaeansedncowsaeaeet 46 CHAPTER 5 Setting Up WAN Firmware and Hardware Ani i E
80. mmunication link with another station on the network S Interface The interface point between an ISDN device and the user premises network termination SNMP Simple Network Management Protocol A high level stan dards based protocol for network management usually used in TCP IP networks An SNMP manager controls and measures the activities of SNMP agents that are embedded in nodes and network devices on the network SNMP relies on MIBs embedded in the network resources to monitor and control the network SPID Service Profile IDentifier An alphanumeric string that uniquely identifies the service capabilities of an ISDN terminal This is an identifier that points to a particular location in the Telco s central office switch memory where relevant details about the device are stored Each BRI connection can have up to two SPIDs one for each B channel Interphase Corporation Glossary SS7 Signaling System 7 This is a common channel signaling sys tem used to establish ISDN call functions Switch Type The type of equipment that the telephone company uses to provide you with ISDN service synchronous transmission A data transmission scheme where the interval between transmitted characters is fixed so that start and stop bits are not required As opposed to asynchronous transmissions syn chronous transmissions are guaranteed a specific percentage of band width on the network medium TCP IP Transmission Control Proto
81. model LLC frames carry user information between the nodes on a network and define the transmission of a frame between two stations These standards are common across the various lower level standards within the Data Link and the Physical layers 802 3 IEEE Standards that govern the use of the CSMA CD Carrier Sense Multiple Access Collision Detection network access method used by Ethernet networks 802 5 IEEE Standards that govern the use of the token ring indicator and frame priority Adapter A device usually a user interface card that physically con nects an end station to the network medium for example twisted pair coaxial fiber AIS Alarm Indication Signal PRI alarm also known as Keep Alive or Blue signal An unframed all ones signal sent to maintain transmission continuity AMI Alternate Mark Inversion A method of digitally encoding data as electrical signals on a link ANSI American National Standards Institute An organization which coordinates develops and publishes standards used in the United States AT amp T 5ESS The name of a central office switch manufactured by AT amp T These switches use Custom proprietary or National ISDN 1 NI 1 software ESS stands for Electronic Switching System Attenuation Signal power lost in a transmission medium as the sig nal travels from sender to receiver B8ZS Bipolar with 8 Zeros Substitution A method of digitally encoding data on a link A modif
82. move an existing adapter This option removes an adapter and its drivers Properties Display the hardware properties of a selected adapter or the port properties of a selected port For ISDN ports these properties are essentially subscription parameters such as switch type Setting Up ISDN PRI Port Properties NOTE Before you configure your PRI ISDN line first obtain the ISDN switch type from your ISDN provider 56 Interphase Corporation Chapter 5 Setting Up WAN Firmware and Hardware Use the ISDN PRI Port Properties dialog to view and set the ISDN port switch type and for Europe the CRC type To display the ISDN PRI Port Properties dialog 1 Select the ISDN port you want to configure in the Cards section of the WAN Adapters setup dialog shown in Figure 5 1 on page 53 2 Click the Properties button in the Cards section The ISDN PRI Port Properties dialog appears i ISDN PRI Port 0 Properties Ei ES US Primary numbers SPID Directory Humber US Secondary numbers SPIE 4 25 over Och Director Humber Fired TEI 1 Fixed TEI 2 Help ox Cancel SY ITCH Type HOS 1 HES 2 CAC4 TEI Figure 5 2 ISDN PRI Port Properties Configuring the Switch Type In the ISDN PRI Port Properties dialog select one of the following switch type settings depending on your location and your ISDN provider s switch type e In North America select one of the follow
83. n in the MVIP bus To provide the required electrical termination place two jumpers on the two 2 pin connectors located next to the MVIP connector as described in the following figure vanana CASANA b oS SOAS SNS SE Figure 2 5 Electrically Terminating the MVIP Bus 16 Interphase Corporation Connecting to the Line Overview The type of line your carrier provides depends on whether you are in North America or Europe This chapter provides the following information required to connect your adapter to the line e connection methods and requirements for connecting to a North American T1 PRI line e connection methods and requirements for connecting to a European E1 PRI line e summary of steps to connect the adapter to the network If you are in North America continue with the next section If you are in Europe skip to European E1 PRI Line on page 23 North America T1 PRI Line When you connect the adapter to a North American T1 PRI line first determine the appropriate connection method cabling requirements and link requirements Two T1 PR1 line configurations exist DSX1 short haul and DS1 long haul When the distance to your carrier is short enough less than 655 feet or 200 meters you can generally connect the adapter in a DSX1 configuration directly to the T1 PR1 line All iSPAN PRI adapters support the DSX1 configuration iSPAN PRI PCI ISDN Users Guide 17 N
84. n or dial out 2 Select the protocol s you want to bind to the adapter NOTE The more protocols you bind the more memory RAS uses Interphase Corporation If you want to Configure a RAS port to accept incoming calls Configure a RAS port to dial out Manage RAS incoming ports Determine how many remote users are connected Determine how many ports are available Make a RAS outgoing call Appendix G Quick Reference of Common Tasks 1 Open the Remote Access Setup dialog See Open Remote Access Setup on page 118 Then click Configure Enable either the Receive calls only or the Dial out and Receive calls option Confirm your choice by clicking OK Open the Remote Access Setup dialog See Open Remote Access Setup on page 118 Then click Configure Enable either the Dial out only or the Dial out and Receive calls option Confirm your choice by clicking OK From the Start menu select Programs then Administrative Tools Common and then Remote Access Admin View online help for instructions From the Start menu select Programs then Administrative Tools Common and then Remote Access Admin View online help for instructions From the Start menu select Programs then Administrative Tools Common and then Remote Access Admin View online help for instructions From the Start menu select Programs then Accessories and then Dial Up Network
85. nal CSU 19 link requirements 22 connecting to the network 25 connector pinouts ceeeeeeee 24 25 conventions TCO Gero ches audiesanceteacdeacdeuntenutcansesteas vii EED E E T Vill CRC type selecting cccceeceees 58 C EE Den can etees 112 D D channel watching c00008 82 displaying LoopTest events 92 drivers general description c0cceeeee 5 TVS OO senna 28 POMIO VINO soraira 46 DS1 properties editing 4 58 E Eb connecti sesca oe 143 cabling requirements 0668 23 environment operating ssssssesesesseseseseseesese 77 SOLI CG acssssvensanctcadesseeelssseresamnesiun 78 error LEDs line status 112 error messages LoopTest 94 Europe CRECIDO eE 58 LED onanie ne err cre 69 line CONMCCHON shee ceusceccteeversyecian 23 F features PLOCUCT ceccecesceeceeeeeeees 3 features RAS ccccsscvcccccecccscesccess Z firmware setting up for WAN eal France CR 6 00 opisani 58 LED ooga 70 line connection sesssseseseseeses Zs H hardware adapter installation ceceee 7 electrical warning seceeceeeeees 9 setting up for WAN 51 55 I ICON CONVENTIONS ceccecceceeeeeeeees vii index of common taskS 0668 l5 indicators line status 66 110 inspecting the adapt
86. nd PDU are equivalent in most contexts PHY Physical Layer Layer 1 of the OSI model Defines and han dles the electrical and physical connections between systems The Physical layer can also encode data in a form that is compatible with the medium coaxial twisted pair fiber and so on PMC PCI Mezzanine Card A daughtercard form factor implemen tation of the PCI bus specification POTS Plain Old Telephone Service Conventional voice grade ser vice and cabling infrastructure PPP Point to Point Protocol A dial up protocol that allows a com puter to use TCP IP networking to connect remote access devices such as modems to the Internet or other TCP IP based networks PPP MP Point to Point Protocol Multilink Protocol See Multi link PPP PRI Primary Rate Interface A type of ISDN service that offers 23 B channels at 64 Kbps and one D channel at 64 Kbps 23B D In Europe PRI provides for 30 B channels and two D channels 30B 1D Protocols A set of rules that define how different computer systems and other devices interoperate with each other PSTN Public Switched Telephone Network Q 921 This is the link layer protocol for ISDN Q 931 This is the network layer protocol for ISDN Q 931 was developed for out of band call control RAI Remote Alarm Indication PRI alarm also known as Yellow signal This alarm indicates a carrier failure RBOC Regional Bell Operating Company There are seven region
87. nnels as RAS Ports on page 38 If Remote Access Service is not yet installed on your system a message informs you that RAS support setup is complete and states that Remote Access Services RAS setup must now be installed Click OK and continue to step 2 2 When a message informs you that Setup needs to copy Windows NT files enter the complete path if you want Setup to find the files in a location other than the default Windows NT Setup Setup will look for the files in the location specified below e Fou want Setup to look ina different place type the new location When the location i corect click Continue oF Setup needs to copy some Windows NT files D 1386 Figure 4 11 Windows NT Setup Message 3 Click Continue to complete the RAS installation iSPAN PRI PCI ISDN Users Guide 37 Installing and Setting Up the Drivers When RAS installation is complete a message informs you that Remote Access Service has been successfully installed and reminds you to use Remote Access Admin or User Manager in the Administrative Tools Folder to assign RAS permissions to users 4 Click OK To continue the software installation set up ISDN B channels as RAS ports as described in the next section Setting Up ISDN B Channels as RAS Ports After RAS is installed you can set up ISDN B channels as RAS ports using the Add RAS Device dialog Add RAS Device RAS Capable Devices OF Cancel Help
88. nt access to the Software by unauthorized persons Termination Without prejudice to any other rights Interphase may terminate this Agreement if you fail to comply with any term or condition of the Agreement In such event you must destroy the Software together with all copies updates or modifications thereof Export You agree to comply with all export and re export restrictions and regulations of the U S Department of Commerce or other applicable U S agency You must not transfer the Software to a prohibited country or otherwise violate any such restrictions or regulations U S Government Restricted Rights Use duplication or disclosure of the Software to or by the U S Government is subject to restrictions as set forth in the applicable U S federal procurement regulations covering commercial restricted rights software You are responsible for complying with the notice requirements contained in such regulations General You acknowledge that you have read and understand this Agreement and by installing and using the Software you agree to be bound by the terms and conditions herein You further agree that this is the complete and exclusive Agreement between Interphase and yourself No variation of the terms of this Agreement or any different terms will be enforceable against Interphase unless agreed to in writing by Interphase and yourself The validity of this Agreement and the rights obligations and relations of the parties hereunder
89. ode 0 0 ccceeseesceseceseeeeeseeeeeees 102 Setting Port and Clock Modes ccccecsccescestessneeeseeseesesseeesneeesees 102 LOOTO E M eo nso ccend cosa cei estann enna oie aren eaeniin 104 PRBS Generator and Monitor Mode uuu cee eeceesceseeeseeeeeeees 105 Operational Mod siiicar tainane iis 106 Oe e O E anertoraacsumeneseacdecsoneadooneans 106 APPENDIX F Using the LineStatus Utility sede r N E 109 Accessing Online PS cece ssesezanscedonconzacaiscnonsacecsecataeateceeateantenes 109 Interpreting LineStatus Indicators ic vceccndcseecastciscasssstetasenstboseveiean 110 An E E E E IONE EA 111 aie a E E A E E E E 112 L opb ck LEDS ve sacicecsassnsranctaanctevmnvennniataude Ne SAA e aa Seia 112 Statistics Parameters 2 50 5c chceeccudedeiaisnedacentadabenshaxsscvssdebientanedatedadess 113 Interphase Corporation APPENDIX G Quick Reference of Common Tasks D aa o A EES EEE EEA ASENNE E N EE Index of Common Tasks ccccccccccccccccceccccccccsccccucccscecsccasseusuces Procedures cccccccssccsssccceccecceccssccccececescececceeseucecsucecscsececseseseseusssecs APPENDIX H ISDN Technology Overview OA aA AA Basic Rate Feces ivurcscvahacaccwesaaieteheaedcastaaesbaseksundbdeeaaeelinanees Primary Rate Interface cscs cen occanensvendannegettedecarscdaunaedenseatienewnmsacewentenans APPENDIX I Regulatory Statements iSPAN PRI PCI ISDN Users Guide vi Interphase Corporation Using This Guide Audience This
90. of the Terminal Equipment EMC and Low Voltage Directives 91 263 EEC 89 336 EEC and 72 23 EEC as amended by Directive 93 68 EEC iSPAN PRI PCI ISDN Users Guide 131 EN60950 IEC 950 Security Standard EN60950 IEC950 Security Standard This equipment complies with the EN60950 IEC950 security standard with the following restrictions e The modem card must be used only in a data terminal equipment DTE for example a computer with a screw down cover or lid Because unsafe voltages TNV exist on the modem card disconnect the modem card from the telephone line while the cover lid of the DTE computer is removed e The card must be installed in the DTE in a way that ensures at least 2 mm of air space between the PCB card and any other components in the DTE BABT Guidelines for ISDN Cards The ISDN cable s must remain disconnected from the telecommunications system until the card has been installed in a host which provides necessary protection of the operator e If you need to open the host equipment later for any reason ISDN cable s must be disconnected prior to accessing the ISDN adapter C UL US Accessory These cards are for use only with UL Listed personal computers that have instructions detailing installation of accessories by the user 132 Interphase Corporation Glossary 2B D See BRI 23B D See PRI 30B D See PRI 802 2 IEEE Standards that govern the LLC within the Data Link layer of the OSI
91. ommon and then Event Viewer The following messages must appear SynSV6 The Device Device SynSV6 has been successfully created Its symbolic link name is DosDevices SynS V6 SynSYS Adapter SynCard0O Opened SynSYS SynSys Driver Loaded From the Start menu select Settings and then Control Panel Double click the Devices icon The following devices must appear in the Devices list with a status of Started Interphase 5535 RAS ISDN Interphase SYNOS V6 API Interphase WAN Adapters In addition the software LEDs must be green in the WAN Adapter Setup dialog and the Interphase 5535 RAS Support Properties dialog iSPAN PRI PCI ISDN Users Guide 117 Procedures If you want to Open Remote Access Setup Bind a protocol to an ISDN RAS Port 118 1 From the Start menu select Settings and then Control Panel 2 Double click the Network icon and select the Services tab to display the Services dialog 3 From the Network Services list select Remote Access Service and then click Properties Remote Access Setup Fal Port Device Cancel Network Help Add Remove Configure Clone Figure G 1 Remote Access Setup 1 Open the Remote Access Setup dialog See Open Remote Access Setup on page 118 Then click Network NetBEUI IPX SPX and TCP IP protocols are available RAS allows you to configure them differently depending on the connection type dial i
92. on To do this Download the current microcode to the selected adapter Y CAUTION CAUTION This option disconnects all current RAS connected users and disables the RAS Server After a microcode download the RAS Server must be re enabled as follows 1 From the Start menu select Programs then Administrative Tools Common and then Remote Access Admin 2 From the Server menu select Stop Remote Access Service and then Start Remote Access Service Set an alternate microcode as the current one NOTE The Properties button in the Microcode section is disabled because this product has no configurable layers Hardware Management The Cards section of the WAN Adapter Setup dialog displays all the Interphase adapters installed in the machine their status and their available communication ports The iSPAN PRI PCI ISDN Users Guide 55 Setting Up ISDN PRI Port Properties Microcode section displays firmware information for the adapter selected in the Cards section You can use the buttons in this section to add remove or configure WAN adapters The adapter status is represented by its icon color The adapter is detected but is not working Yellow The hardware configuration has been changed but not applied The adapter is running Use the following buttons to set up adapter hardware To do this Add Add a new adapter This option is enabled if one more Interphase adapters can be installed Remove Re
93. onnect to which ports e Specify times during which a user is allowed access e Set a maximum connection time for per connection for a user e Set amaximum total time for all of a user s connections For more information about RasTracker see Windows NT products at the following web site www optimus co uk Routing and Remote Access Service 98 Routing and Remote Access Service RRAS from Microsoft Corporation provides advanced routing and internetworking capabilities It makes Windows NT Server an even more compelling platform for communications Routing and Remote Access Service features include e A unified service for routing and remote access that s integrated with the operating system e A full set of routing protocols for IP and IPX including OSPF by Bay Networks Interphase Corporation Appendix D Using RAS Utilities An easy intuitive remotable graphical user interface and command line interface with scripting APIs for third party routing protocols user interface and management Demand dial routing PPTP server to server for secure Virtual Private Networks RADIUS client support For more information about RRAS see the following web site www microsoft com iSPAN PRI PCI ISDN Users Guide 99 Routing and Remote Access Service 100 Interphase Corporation Using the LineTest Utility Overview VY CAUTION The LineTest utility should be used only in cases of trouble at installation and only
94. orth America T1 PRI Line 18 If the distance is longer up to 6200 feet or 1800 meters you need to connect the adapter in a DS1 configuration In this configuration a Channel Service Unit CSU must translate the short haul DSX1 interface in order to support the longer distance The iSPAN PRI adapter optionally supports an internal CSU In this case you can connect the adapter directly to the T1 PRI line also in a DS1 configuration If your adapter does not include this option and if the distance is too long you will need to connect the adapter to an external CSU which itself will be connected to the metallic T1 PR1 interface Connecting directly to the line without a CSU You can connect the iSPAN PRI directly to the line without any internal or external CSU if the distance to your carrier is short enough less than 655 feet or 200 meters The line will be in a DSX1 configuration short haul See Figure 3 1 Less than 655 feet 200m WAN Adapter Telco Figure 3 1 Adapter connected directly to the Telco Direct connection is subject to constraints imposed by FCC rules and by your partner carrier For more information about these constraints and to find out if you can connect directly to the interface contact your carrier Interphase Corporation Chapter 3 Connecting to the Line yin WARNING To avoid harming the WAN you must first contact your carrier for approval before connecting the adapter to the line V
95. ot running The numeric suffix in the name in this case 3 is the logical network adapter number assigned by Windows NT Idle Timeout The Idle timer is an inactivity timer It is used to disconnect an ISDN connection when no data traffic is exchanged This timer setting is attached to the displayed adapter The setting is identical for all of the adapter s ISDN B channels To disable the Idle Timeout enter 0 Displays the name of the physical 5535 adapter iSPAN PRI PCI ISDN Users Guide 65 Determining RAS Support Parameters 66 Interphase Corporation Troubleshooting 7 Overview This chapter provides possible solutions for common problems you might encounter while installing and operating your adapter Before proceeding with troubleshooting make sure you have carefully followed the steps for installing and setting up the hardware and the software and have rebooted the system Also check the system log to see what kind of errors if any are being recorded If the information in this chapter does not resolve the problem contact Interphase Technical Support at one of the locations listed in the Assistance section at the front of this Users Guide Interpreting Adapter LEDs The iSPAN PRI provides four LEDs above each port LED1 LED2 LED3 LED4 Figure 7 1 Adapter LEDs Arrangement iSPAN PRI PCI ISDN Users Guide 67 Interpreting Adapter LEDs LED functions differ depending on whether the adapte
96. otiation problem exists iSPAN PRI PCI ISDN Users Guide 73 Problems and Possible Solutions Problem Possible Solution s Remote station If you do not know how to check the following items failed to connect see Index of Common Tasks on page 115 to the RAS Server 4 Use the Event Viewer from Windows NT Administrative Tools to see if the Remote Access Service is successfully initialized Make sure at least one ISDN RAS port is allowed to accept incoming calls Use Remote Access Admin from Windows NT Administrative Tools to see if ISDN RAS incoming ports are active Make sure your system administrator has given the remote user right to connect Check that the protocol s used by the remote user IP IPX SPX or NetBEUI are configured in the RAS server Use SynWatch to see if an ISDN connection problem exists Does SynWatch see the ISDN call in progress Is this call accepted by the remote system Use SynWatch to see if a PPP negotiation problem exists Check the remote user ID and password Multilink is not Select the Enable Multilink option in the RAS enabled in the Network Configuration See Index of Common Tasks RAS phonebook on page 115 entry properties Multilink 1 Make sure that your ISDN subscription and the connection does remote ISDN subscription offer as many B channels not connect all as the multilink requires ISDN channels Make sure that the number of free ISDN channels is requ
97. ou have installed and configured the adapter software and restarted Windows NT you can check your ISDN line using the LoopTest utility This utility calls itself and establishes two ISDN B channels One of the channels is set to listen and the second channel calls the first one iSPAN PRI PCI ISDN Users Guide 43 Installing and Setting Up the Drivers To check the IDSN line using LoopTest 1 Before executing LoopTest and to avoid incoming call conflicts disable the RAS Server as follows a From the Start menu select Programs then Administrative Tools Common and then Remote Access Admin The following dialog appears Remote Access Admin on 445535_SER ER OF x Server Users View Options Help Server Total Forts Forts In Use Comment Figure 4 17 Remote Access Admin Dialog b From the Server menu select Stop Remote Access Service 2 After the RAS server is stopped from the Start menu select Programs then INTERPHASE WAN Adapters and then LoopTest The LoopTest dialog appears 44 Interphase Corporation Chapter 4 Installing the Software 4 LoopTest 6 06 Interphase Of x Test Help This program calls tselft One of the B channels is used for outgoing call the other for incoming call When the connection is established a pattern is send on one A channel and is received on the other You must enter your ISOM number not a distant number Tested port Port O upper Lo
98. ou to manage hardware and firmware for all Interphase WAN adapters Use this utility to add and remove Interphase WAN adapters and their firmware and to manage ISDN properties for adapter ports The chapter explains how to do the following WAN Adapter Setup tasks e Access online help e Manage adapter firmware and hardware e Set up ISDN properties Accessing Online Help For detailed information about the functions described in this chapter see the WAN Adapter Setup online help You can access online help in the following ways e Click Help to display the main online help e Press F1 to display contextual help in a pop up window e Place the cursor on a window control to display a pop up with the name of the control iSPAN PRI PCI ISDN Users Guide 51 Managing Firmware and Hardware Managing Firmware and Hardware 52 NOTE The iSPAN PRI is listed as the 5535 adapter in WAN Adapter Setup dialogs Start the WAN Adapter Setup utility in either of the following ways e From the Start menu select Settings and then Control Panel Then double click the WAN Setup icon e From the Start menu select Programs then INTERPHASE WAN Adapters and then WAN Setup When you start the utility the WAN Adapters Setup dialog appears Interphase Corporation Chapter 5 Setting Up WAN Firmware and Hardware WAN Adapters setup 2 Microcode ion Hardware ISDN Layer 256 FA 35 FA I CSU Laver 1 05 FA 5 F
99. page ITU International Telecommunication Union Centrex Local Public Exchange with PBX facilities channel aggregation Channel aggregation combines multiple phys ical channels into one logical channel of greater bandwidth CO Central Office The site where the local Telco switches reside for all the telephone system s call routing and other functions This is the Telco side of the local loop If the distance between your location and the central office switch exceeds 18 000 feet and or the signal loss exceeds 35 0 dB a repeater must be installed to allow ISDN service configuration cycle A type of I O cycle provided on the PCI bus to facilitate system configuration CPE Customer Premises Equipment All equipment that resides beyond the telephone service demarcation point In the USA this typi cally includes the NT1 and all ISDN devices Customer equipment may also include inside wiring as well as telephone modems ISDN equipment and so on Interphase Corporation Glossary CRC Cyclic Redundancy Check A bit errors detection technique that employs an algorithm to calculate a value for the information bits in a packet The receiver using the same algorithm recalculates that value and compares it to the value received If the two values do not agree the transmitted packet is considered to be in error CS Controlled Slip A CS is the replication or deletion of the pay load bits of the DS1 frame A Control
100. ptions dialog appears Port 0 Options E4 Loopback settings OF Payload loopback Cancel PEE Help Clock settings Master clock Slave clock Figure E 4 LineTest Options dialog 2 Select the clock setting you want to use iSPAN PRI PCI ISDN Users Guide 107 Setting Port and Clock Modes 108 Interphase Corporation Using the LineStatus Utility Overview The LineStatus utility enables you to see what s wrong when a problem occurs with your network adapter for example if you cannot connect to a remote site or if no one can connect to your host This appendix explains how to do the following e access online help e interpret alarm error loopback and statistics information Accessing Online Help For detailed information about the functions described in this appendix see the LineStat online help You can access online help in the following ways e Use the Help menu command to display the main online help e Press F1 to display contextual help in a pop up window e Move the cursor over a window control to display a pop up with the name of the control iSPAN PRI PCI ISDN Users Guide 109 Interpreting LineStatus Indicators Interpreting LineStatus Indicators NOTE The iSPAN PRI is listed as the 5535 in the LineStatus dialog The LineStatus dialog displays LEDs and statistics about each adapter port It notifies you of alarms errors loopback mode and statistics relat
101. r REMEDIES AND EXCLUSIONS THE SOLE LIABILITY OF SELLER AND BUYER S SOLE REMEDY FOR BREACH OF THESE WARRANTIES SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCTS OR CORRECTION OF THAT PART OF THE SOFTWARE WHICH FAILS TO CONFORM TO THESE WARRANTIES EXCEPT AS EXPRESSLY STATED HEREIN AND EXCEPT AS TO TITLE THERE ARE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE IN CONNECTION WITH OR ARISING OUT OF ANY PRODUCT OR SOFTWARE PROVIDED TO BUYER IN NO EVENT SHALL SELLER HAVE ANY LIABILITY FOR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY ARISING OUT OF THESE WARRANTIES INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED PROFITS LOSS OF DATA USE OR GOODWILL EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IC 199 1 97 Limitation of Liability NEITHER INTERPHASE NOR ITS LICENSORS SHALL BE LIABLE FOR ANY GENERAL INDIRECT CONSEQUENTIAL INCIDENTAL OR OTHER DAMAGES ARISING OUT OF THIS AGREEMENT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Confidentiality The Software is copyrighted and contains proprietary and confidential trade secret information of Interphase and its vendors Licensee agrees to maintain the Software in confidence and not to disclose the Software to any third party without the express written consent of Interphase Licensee further agrees to take all reasonable precautions to preve
102. r 46 B channels and 2 D channels United States and Japan 32 bit 33 MHz local bus HDLC and transparent mode on each B channel Short PCI form factor 174 63 x 106 68 mm Full plug and play installation Minimum System Requirements The minimum system requirements for using this adapter with Microsoft Remote Access Service RAS are An Intel system running Windows NT Version 4 0 either Workstation or Server Bus architecture PCI Local Bus Specification Revision 2 1 Processor Pentium at 133 MHz 32 MB RAM you may need up to 128 MB depending on your RAS configuration and usage A hard disk with 3 MB free A 3 5 diskette drive or a CD ROM drive Single PRI version One functional ISDN primary rate interface Dual PRI version One or two functional ISDN primary rate interfaces Interphase Corporation Chapter 1 Introduction e CSU Channel Service Unit For more information see North America T1 PRI Line on page 17 Software Drivers You can install only one iSPAN PRI PCI ISDN adapter per system Each adapter requires the following drivers e WAN adapter driver for Windows NT the basic driver required to support the adapter e RAS Support the driver required to support Microsoft Remote Access Service over ISDN Enables the transport of TCP IP IPX SPX and NetBEUI protocols over ISDN lines These drivers are both installed during the installation procedure The general software architecture is as fo
103. r is configured to operate in North America with T1 PRI access in European countries other than France with E1 PRI access and CRC4 or in France with E1 PRI access and no CRC type North America In North America the adapter LEDs for each port function are as follows Meaning if the light is ON 1 Green Clock is ee cs Physical layer is active layer is active Yellow Your ISDN provider is currently sending an RAI alarm to the adapter Loss Of Signal LOS indicating no electrical power is detected on the line In their operational state the LEDs must be as follows State must be fra for oS 68 Interphase Corporation Chapter 7 Troubleshooting The following table describes the adapter status when the sequence of LEDs appears as follows On On On Off A synchronization problem occurred on the ISDN carrier side Off Off Off On No power is detected on the line Make sure cable is plugged in correctly Off Off Off Off Your ISDN provider is currently sending an AIS alarm to the adapter Europe Other than France In European countries other than France the adapter LEDs for each port function are as follows Meaning if the light is ON Clock is synchronized Physical layer is active 3 Yellow Your ISDN provider is currently sending an RAI alarm to the adapter 4 Red Error CRC4 not found In their operational state the LEDs must be as follows State must be
104. re available e Line loopback The signal returned to the loopback command source consists of the full signal Bit sequence integrity is maintained No change in framing occurs and no bipolar violations are removed This is the default loopback setting e Payload loopback The signal returned to the loopback command source consists of the payload of the received signal and newly generated ESF framing To select one of these loopback modes 1 Click Options on the LineTest Configuration Dialog The LineTest Options dialog appears 104 Interphase Corporation Appendix E Using the LineTest Utility Port 0 Options Loopback settings C Payload loopback Cancel r Clock settings C Master clock Slave clock Figure E 3 Port Options dialog 2 Select the LoopTest setting you want to use PRBS Generator and Monitor Mode The PRBS Generator and Monitor mode causes a port to generate and transmit Pseudo Random Bit Sequences online while it tries to synchronize on the received signal V CAUTION Use this mode only with Telco agreement Also when you use this mode make sure that remote equipment is set to loopback mode To select this mode select PRBS Generator and Monitor mode on the Port Test Configuration dialog shown in Figure E 2 on page 103 iSPAN PRI PCI ISDN Users Guide 105 Setting Port and Clock Modes When this mode is
105. rts of the specified type to clone b Click OK When the Remote Access Setup dialog reappears do the following to select the protocols NetBEUI TCP IP or IPX and other settings to be bound to the adapter a Click Network to display the Network Configuration dialog Interphase Corporation Chapter 4 Installing the Software Hetwork Configuration E4 Dial out Protocols M NetBEUI Cancel If TCP IP I IPP Help Server Settings Allow remote chents unning M MetBEUI Configure W TCP IP Configure Jw Fs Configure ddi Encryption settings f Allow any authentication including clear text Require encrypted authentication C Require Microsoft encrypted authentication M Regue data enecrmption M Enable Multilink Figure 4 15 Network Configuration On this dialog you can select the Enable Multilink option to allow multiple ISDN B channels to make one logical network connection This function aggregates several ISDN B channels to increase the bandwidth of PPP links For more detailed network configuration information see Microsoft s online help for RAS b Click OK to confirm your network configuration c When the Remote Access Setup dialog reappears click Continue iSPAN PRI PCI ISDN Users Guide 41 Installing and Setting Up the Drivers 6 The INTERPHASE 5535 RAS ISDN support adapter now appears in the Network Adapters list on the Adapters dialog Hetwor
106. se order and serial numbers ready Customer Service United States Telephone 214 654 5666 Fax 214 654 5500 E Mail intouch iphase com Europe Telephone 33 0 1 41 15 44 00 Fax 33 0 1 41 15 12 13 World Wide Web http www iphase com Safety Precautions The following general safety precautions must be observed during all phases of operation of this equipment Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design manufacture and intended use of the equipment Interphase Corporation assumes no liability for the user s failure to comply with these requirements As the user of the product you must observe all stated warnings and safety precautions in order to safely operate the equipment in your environment Do Not Substitute Parts or Modify Equipment Because of the danger of introducing additional hazards do not install substitute parts or perform any unauthorized modification of the equipment Contact your local Interphase representative for service and repair to ensure that safety features are maintained Ground the Instrument To minimize shock hazard the equipment chassis and enclosure must be connected to an electrical ground The power cable must either be plugged into an approved three contact electrical outlet or used with a three contact to two contact adapter with the grounding wire green firmly connected to an electrical ground
107. selected the text message portion of the LineTest main dialog displays the following synchronization results message meann No error The receiving bit sequences completed and the port found no errors when comparing sent and received bit sequences X bits in error sec The port is comparing received bit sequences with sent bit sequences Each erroneous bit found is added and the sum is displayed each second Not synchronized The port is unable to recognize what it sent Operational Mode After a test has completed you must return the port used for testing to Operational mode so that it can handle incoming and outgoing communications To return the port to Operational mode select Operational mode on the Port Test Configuration dialog shown in Figure E 2 on page 103 Before closing the LineTest utility you are requested to restore each port in testing mode to the operational mode Clock Modes In some test configurations such as back to back configurations a port must use the remote adapter clock to successfully synchronize on the received signal 106 Interphase Corporation Appendix E Using the LineTest Utility In such configurations the clock of the local port must be in slave mode and the clock of the remote adapter must be in master mode which is the default clock type To set the clock mode 1 Click Options on the Port Test Configuration Dialog shown in Figure E 2 on page 103 The Port O
108. shall be determined under the substantive laws of the State of Texas If any provision of this Agreement is held invalid illegal or unenforceable the remaining provisions shall in no way be affected or impaired thereby All rights in the Software not specifically granted in this Agreement are reserved by Interphase Contents Using This Gee isis cscscsiseassnasavesoncesenvesandspnnsdniiendossasederssiddswannsasarasensaciiivadess vii KDa e E E EE S E ETE EEA vii boni omen O aa n vii Teat C onmeniOni s eencscirnieo rema aeia viii Documentation Updates 0 0 0 cc cccccecccessesssecesseeseesessceseeseeeeeseeseeseeseess ix Lovor U a e ce ae ee er X CHAPTER 1 Introduction Adapter OvVErvieW racers sacs ca cence ceenscactccaderntececerenmuenseoetadeaeslacmeacianes 1 RAS Support OVerVICW cc ceccescccesscessessscessesseecesscseseeeeeeseeseesessaeeegs 2 a ane ssc ts es crete a E a cece amines 3 Minimum System Requirement ccccccccscesscessceseseseeeseeeeeeeseeees 4 SOW are DIVO ee ne oer ean eee ee ee eer eee 5 CHAPTER 2 Installing the Hardware Be EE E E EEEE E EA 7 Verifying Minimum Requirementts ccccccescesscesseesseeeeceeseeseeeees 7 mspectme the Fa sa ccctecasacacntesecisnssasevestonaazeaetsosadsosesentacestencormcautencan 7 Ba TS the Fe accesses cttsta sc eevsercn scenes nnadewsaceadiersatenndecucetenion 9 Connecting the Adapter to an MVIP Bus ececsceseeeeeeteens 14 Requirements for MVIP Bus Electrical Ter
109. t DS1 Properties button is enabled only when an American Switch Type is selected The DS1 Properties dialog appears 051 Properties X ine tamna ESF 7 CFIC CRECE T Urne cade Baz5 F Wetton lne build aut Bacili iata ink potacolel Wee AHS ais protoenl Wee At S406 orotoeal Help Cancel Figure 5 3 DS1 Properties Line framing CRC and Line code parameters describe physical level parameters which cannot be modified on a PRI Line iSPAN PRI PCI ISDN Users Guide 59 Setting Up ISDN PRI Port Properties The following table describes DS1 options that can be edited Option Description Activate the CSU This option depends on whether the connection between Network Line Build Out 60 the adapter and the T1 line requires a CSU e Select Activate the CSU to activate a CSU between the network and the adapter The CSU is included on the SSPAN PRI adapter However to activate the CSU you must purchase the CSU option An external CSU is not required Deselect Activate the CSU to deactivate a CSU between the network and the adapter The CSU facility is protected by a password You must enter this password when selecting Activate the CSU for the first time For password instructions refer to the Read Me First information provided in your adapter package The Network line build out compensates for the signal attenuation due to the length of the cable between the adapter an
110. t no notification from or to the network This error off generally occurs when the ISDN cable is removed during testing iSPAN PRI PCI ISDN Users Guide 95 Understanding LoopTest Messages Message Test failed The connection between the two ISDN B channels could not be established before time out because another application answered the call The Remote Access Server was probably running when the test started To restart the test 1 From the Start menu select Programs then Administrative Tools Common and then Remote Access Admin From the Server menu select Stop Remote Access Service Launch LoopTest again as described in Testing your ISDN Line on page 90 ERROR The When the connection is established the test sends a pattern does not pattern on one B channel and should receive it on the arrive on the other B channel This message occurs when the pattern other end is lost or invalid Possible causes are OR The test application might be connected to another ERROR A bad application pattern has been received frame lt number gt An incoming call from another application arrived and was answered by LoopTest The ISDN number might be wrong The line or the network is defective Test aborted This message is displayed with an ISDN standard clearing cause The corrective actions depend on the displayed cause For example check your ISDN number if No user response or Incomplete Address messages appear
111. teces 17 European E1 PRI 00 000 23 status indicators interpreting 110 GC QUIS sica 43 90 Pte Tins ohuadecesasderedeustiecsndeessaeae 112 Line Status utility acessing online help 109 main dialog sees code ccexcsesenceecerce 110 Statistics parameters 00608 113 Line Test TOON ecto cesestetwarsncuescte t 101 accessing online help 101 mam dialog casiccccescolesscsadecturesiee 102 LineStatus utility eeeeeeeeeseeeese 109 L k LED ee cusecenieasovenscsqoceneateas 68 69 link requirements Interphase Corporation WL EENE PEE ANEO TT ATA 22 POLED socdcemienbeinccneaseadeuszaniaatowns 111 Loopback LEDS cccceeeeeeeee 112 Loopback mode ccccceceeeeeeees 104 Loop Test QO Hty cssisesscccesiecexieceectenas 89 accessing online help 90 checking the ISDN line 43 displaying and saving events 92 error MESSA T EN ein EE 94 main dialog c cceceeee 45 91 94 Pal AMMClClS csin aa 93 setting number of frames 93 LOS LED oeren 111 M managing WAN firmwate 52 managing WAN hardware 52 messages LoopTest cccceceeees 94 minimum system requirements 4 modes changing ISDN watch modes 86 GION ET EA ETT 106 current port mode 0c000 102 ISDN B channel watch modes 84 ISDN D channel watch modes 83 loopbac
112. tion available after the printing of this manual will be in one or more Read Me First documents Each product shipment includes all current Read Me First documents All current Read Me First documents are also available on our web site THIS MANUAL IS PROVIDED AS IS INTERPHASE DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL INTERPHASE BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Trademark Acknowledgments Interphase and the Interphase logo are registered trademarks i chip SynWatch FibreView ENTIA PowerSAN SlotOptomizer 7jWARE iNAV and iSPAN are trademarks of Interphase Corporation All other trademarks are the property of their respective manufacturers Assistance Product Purchased from Reseller Contact the reseller or distributor if e you need ordering service or any technical assistance e you received a damaged incomplete or incorrect product Product Purchased Directly from Interphase Corporation Contact Interphase Corporation directly for assistance with this or any other Interphase Corporation product Please have your purcha
113. tween the adapter and the network Less than 655 feet 200m Up to 6200 feet 1 2 lon n wA Adapter CSU Telco Figure 3 3 Adapter connected to an external CSU 20 Interphase Corporation Chapter 3 Connecting to the Line yin WARNING To avoid harming the WAN you must first contact your carrier for approval before connecting the CSU to the line Y CAUTION In accordance with FCC Rules Part 68 218 b you must notify the telephone company prior to disconnecting the CSU from the line or turning the CSU s power off Without this prior notification the carrier might temporarily discontinue your T1 PRI service iSPAN PRI PCI ISDN Users Guide 21 T1 PRI Cabling T1 PRI Cabling yin WARNING Before connecting the cable read Telephone Lines Unsafe Voltages in the Safety Precautions section at the front of this manual The cable between the adapter and the carrier or the CSU must meet standard T1 attenuation and transmission requirements e 100 Ohm e two twisted pairs category 3 or higher e maximum length 655 feet 200 m without a CSU 6200 feet 1800 meters with a CSU The actual cable length between the adapter and the carrier must be measured and recorded you will need this information The cable must include an RJ48C plug at the end dedicated to the WAN adapter It must also provide the appropriate plug or cabling system at the end connected to the carrier or CSU See Connector Pinouts on page 24 and
114. u select Settings and then Control Panel Then double click the Network icon and select the Adapters tab to display the Adapters dialog 46 Interphase Corporation Chapter 4 Installing the Software Hetwork Ei Ej Identification Services Protocols Adapters Bindings Network Adapters B4 1 3Com Etherlink Ill Adapter 2 INTERPHASE 5535 RAS ISDN support Add Remove Properties Update ltem Motes INTERPHASE 5635 WAN ISDN adapters Remote Access Service AAS support Close Eancel Figure 4 19 Network Adapters List 3 Select INTERPHASE 5535 RAS ISDN support for the iSPAN PRD and click Remove A warning message informs you that this action will permanently remove the component and asks 1f you want to continue 4 Click Yes to continue the driver removal iSPAN PRI PCI ISDN Users Guide 47 Removing the Drivers The Interphase WAN Adapters driver dialog identifies the install path that will be deleted and asks if you are sure you want to deinstall the software gan INTERPHASE WAH Adapters driver UNINSTALLATION Are you sure you want to deinstall this software This directory its fles and sub directories will be deleted Install path CSWANSETUP Cancel About Figure 4 20 Uninstallation Main Dialog 5 Click Continue to deinstall the WAN Adapters driver 6 Confirm your choice by clicking Yes when a pop up asks you to confirm the card s removal and dr
115. with Telco agreement When an adapter port is working properly it is in Operational mode The LineTest utility enables you to set port modes so that you can do low level testing This appendix explains how to do the following LineTest tasks e Access online help e Set port testing and clock modes Accessing Online Help For detailed information about the functions described in this appendix see the LineTest online help You can access online help in the following ways e Use the Help menu command to display the main online help e Press F1 to display contextual help in a pop up window e Move the cursor over a window control to display a pop up with the name of the control iSPAN PRI PCI ISDN Users Guide 101 Determining the Current Port Mode Determining the Current Port Mode NOTE The iSPAN PRI is listed as the 5535 in LineTest utility dialogs To determine the port s current mode 1 From the Start menu select Programs then INTERPHASE WAN Adapters and then LineTest The main LineTest dialog appears 2 5535 1P PRl Adapter 0 Line Test Local port HO iz in operational made ra remota Select mode Figure E 1 LineTest Dialog On this dialog animated port icons and a text message provide a continuously updated status of the port mode Setting Port and Clock Modes To set port and or clock modes on the adapter 1 Access the LineTest dialog as described in step 1 of Determining th

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