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IBM xSeries 330 User's Manual

1. FAI T T TI TI TA T o i EAE A 0000 me e oto IN In Out ml J J J TT TI TT J I J o So EAE ds 1100 men o gt MN oce III In Out il 4 5 EAE J e Il o e NM ee III In Out 7 rn J J II T J I T PER LI A 100 yo MINI ocx IMN In Out Video Mouse Keyboard Note Write on adhesive labels have been provided so that you can label the servers position in the rack Testing the C2T chain If the monitor keyboard and mouse are known to be good the only verification needed to be performed after connecting the C2T chain is the verification of the connections of the servers in the chain Follow these steps to test the C2T cabling 1 Turn on all the servers and the monitor verify that the light in the select button on server 1 in the C2T chain is lighted indicating it is selected If it is not press the select button 2 Verify that the monito
2. E T il c J f I IT J o i EAE dise 10001 IEK gt MIL 7 III In Out E Ta il c J I J I J I J I TI TI TI TI J o Cala SSI lll ete ga Mil we IM 3 In Out I J I J I J I J TI TI TI TI J o E de 2 Keyboard 64 Hardware Maintenance Manual xSeries 330 C2T chaining cable The C2T Chaining cable is designed to prevent the accidental connection of two OUT connectors with physically different connector shells and different color connector covers Black OUT White IN C2T breakout cable A keyboard monitor and mouse or pointing device are connected to the server through the device breakout cable The keyboard and mouse cables have icons of a keyboard and a mouse on their respective cable connectors for easy identification Chapter 5 Installing options 65 Keyboard connector There is one keyboard connector on the end of the device breakout cable This co
3. 100 212 F 3 A CD ROM DVD RENNEN A A BLT ER ARH 3A 3B 120 Hardware Maintenance Manual xSeries 330 4 A 218 kg 37 BH 232kg 70 5 255 kg 121 28 5 ERRE LR ERRE LUS rt ci Chapte
4. RS 485 B 5 Repeat steps 3 and 4 to connect up to 12 units together Connecting the servers with a C2T chain To share the same monitor keyboard and pointing device with several servers you must connect the servers together with Cable Chaining Technology C2T chaining cables using the C2T IN and C2T OUT ports Before you begin review the following e The supported maximum number of servers connected in a single chain with C2T chaining cables is 42 e When connecting servers across a gap that is larger than 3U or located on two separate racks you must use a C2T chaining cable that is 2 meters 6 5 ft long which is available in the C2T cable option kit Note Only one 2 m 6 5 ft long cable can be used in the C2T chain e The C2T interconnect cables can be hot swapped Attention For optimum results do not touch the chassis with the pins of the C2T cable connector when hot adding or removing systems from the chain e Servers are numbered by their position in the chain 1 through nn If one server is removed from the chain all successive servers are renumbered For example if the twelfth server is removed from a chain of 15 servers then servers 13 through 15 will then be renumbered to 12 through 14 72 Hardware Maintenance Manual xSeries 330 e The C2T numbering is independent o
5. AA SCHEER GEOSAT 1 if 1 HI BA PA PA 1 IATA RIM 2 2 3 3 4 4 5 AR BA 2 A IBM 33F8354 E gt LE MER ZA
6. Error Code Symptom FRU Action 035 253 599 RAID adapter 1 ServeRAID Adapter in slot S is not configured properly Obtain initialization failure the basic and extended configuration status and refer to the ServeRAID Hardware Maintenance Manual for more information 2 Cable 3 SCSI Backplane 4 Adapter 089 XXX 001 Failed Microprocessor 1 Microprocessor 1 test 2 System Board 089 XXX 002 Failed 1 Microprocessor 2 Optional Microprocessor test 2 System Board 165 XXX 000 Failed Service Processor 1 System Board test 180 XXX 000 Diagnostics LED failure 1 Run Diagnostic LED test for the failing LED 180 XXX 001 Failed information LED 1 Switch Card Information LED Panel panel test 180 XXX 003 Failed System Board LED 1 System Board test 180 XXX 005 Failed SCSI 1 SCSI Backplane Backplane LED test 2 SCSI Backplane Cable 3 System Board 201 XXX 0NN Failed Memory test 1 DIMM Location slots 1 4 where NN DIMM location Note NN 1 DIMM 1 NN 2 DIMM 2 NN 3 DIMM 3 NN 4 DIMM 4 2 System Board 201 XXX 999 Multiple DIMM failure see 1 See error text for failing DIMMs error text 2 System Board 202 XXX 001 Failed System Cache 1 Microprocessor 1 test 2 System Board 202 XXX 002 Failed System Cache test 1 Microprocessor 2 2 System Board 206 XXX 000 Failed Diskette Drive 1 Try test with another diskette u 2 Cable 3 Diskette Drive 4 System Board 215 XXX 000 Failed IDE C
7. LED Description PS Power supply error MEM Memory error occurred TEMP System temperature exceeded maximum rating CPU Microprocessor error FAN Fan failed or operating slowly VRM Voltage regulator module error SP Error occurred on SP bus PCI Error occurred on an adapter in PCI slot 1 or 2 or one of the PCI service devices integrated on the system board See Information panel system error LED on page 85 for appropriate action 14 Hardware Maintenance Manual xSeries 330 Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of the server Sometimes the first error to occur causes additional errors In this case the server displays more than one error message Always follow the suggested action instructions for the first error message that appears The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs The error code format is as follows fff ttt iii date cc text message where fff is the three digit function code that indicates the function being tested when the error occurred For example function code 089 is for the microprocessor ttt is the three digit failure code that indicates the exact test failure that was encountered iii is the three di
8. qu O DA ooo 0 PCI slot 2 64 bit 0 33 MHz J23 PCI slot 1 oll oo FERRO 64 bit 33 MHz J10 Ey OBA Oooo DO Adapter considerations Before you install adapters review the following Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter If you need to change the switch settings or jumper settings on your adapter follow the instructions that come with the adapter You can install 32 bit or 64 bit full length or half length adapters in the expansion slots Full length adapters are installed in slot 1 half length adapters are installed in either slot 1 or 2 Your server supports 5 0 V and universal PCI adapters it does not support 3 3 V only adapters Your server uses a rotational interrupt technique to configure PCI adapters Because of this technique you can install PCI adapters that currently do not support sharing of PCI interrupts PCI slots 1 and 2 and the integrated SCSI controller are on PCI bus B the system board and all other integrated devices are on PCI bus A Note PCI bus A bus 0 PCI bus B bus 1 The system scans PCI slots 1 and 2 to assign system resources By default the system starts boots devices in the following order System SCSI devices then
9. Instru o 2 A CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria IBM N mero de Pe a 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de maneira correta N o e Jogue ou coloque na gua e Aque a a mais de 100 C 212 F e Conserte nem desmonte Para descartar a bateria entre em contato com a rea de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM Instru o 3 A PRECAUCION Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra itica transmissores etc estiverem instalados observe o seguinte 116 Hardware Maintenance Manual xSeries 330 e N o remova as tampas A remo o das tampas de um produto a laser pode resultar em exposi o prejudicial radia o de laser Nenhuma pe a localizada no interior do dispositivo pode ser consertada e A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o A PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte
10. 1 AA a AR MARIA AO 1 1 2 2 3 3 4 Chapter 9 Related service information 119 2 Be IBM 33F8354 ao
11. unit Avviso 2 ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di e Gettarla o immergerla in acqua e Riscaldarla ad una temperatura superiore ai 100 C e Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 h ATTENZIONE Quando si installano prodotti laser come ad esempio le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue 136 Hardware Maintenance Manual xSeries 330 e Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazioni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica e L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose A PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione
12. 1 If you have a power on password set you must type the password and press Enter when prompted before POST will continue 2 A single problem might cause several error messages When this occurs work to correct the cause of the first error message After you correct the cause of the first error message the other error messages usually will not occur the next time you run the test POST error messages The table POST error codes on page 90 provides information about the POST error messages that can appear during startup Event error logs The POST error log contains the three most recent error codes and messages that the system generated during POST The System Event Error log contains all messages issued during POST and all system status messages from the Advanced System Management Processor To view the contents of this error log start the Configuration Setup Utility program then select Event Error Logs from the main menu Small computer system interface messages The following table lists actions to take if you receive a SCSI error message Note Ifthe server does not have a hard disk drive ignore any message that indicates that the drive is not installed You will get these messages only when running the SCSISelect Utility See SCSI error codes on page 95 12 Hardware Maintenance Manual xSeries 330 Table 2 SCSI messages SCSI Messages Description All One or more of the following might be ca
13. Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 AA ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden Chapter 9 Related service information 133 AA 2 ae 1 0 Hinweis 10 A ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen 134 Hardware Maintenance Manual xSeries 330 Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Server Library iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Avviso 1 PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare il pericolo di scosse elettriche e Non collegare o scollegare i cavi non e
14. Chapter 5 Installing options 51 2 To avoid damage to a hard disk drive do not remove the drive from the hot swap bay until it has had time to spin down approximately 30 seconds Handle the drive carefully 3 Before you replace a hot swap drive make sure it is defective If you partially or completely remove a good drive instead of a defective one the server might lose valuable data This situation is especially relevant if the server has a ServeRAID adapter installed and you assigned ServeRAID level 0 or 1 to the logical drives in your disk array The ServeRAID adapter can rebuild the data that you need provided that certain conditions are met Refer to the information provided with the ServeRAID adapter for further details Refer to the following illustration while you perform the steps in this procedure Note The illustrations in this document might differ slightly from your hardware Slim filler Filler panel Hard disk drive Drive tray Drive tray handle in open position Complete the following steps to replace a drive in a hot swap bay 1 Before you begin read the documentation that comes with your drive 2 Locate the defective drive look for an amber Hard Disk Status light on the front of the drive 3 Remove the defective hard disk drive a Move the handle on the drive to the open position perpendicular to the drive b Pullthe hot swap drive assembly from the bay 4 Install the hard disk
15. Video memory configuration A O ST REP NCR RD Sari eo Video Adapter if installed System Board Chapter 7 Symptom to FRU index 93 Error Code Symptom FRU Action 5962 error IDE CD ROM configuration Run Configuration Setup CD ROM Drive CD ROM Power Cable IDE Cable System Board Battery 8603 Pointing Device Error Pointing Device System Board 00019501 Processor 1 is not functioning check VRM and processor LEDs Processor 1 System Board 00019502 Processor 2 is not functioning check VRM and processor LEDs Processor 2 System Board 00019701 Processor 1 failed Processor 1 System Board 00019702 Processor 2 failed Processor 2 System Board 00180200 No more I O space Run Configuration Setup available for PCI adapter Failing Adapter System Board 00180300 No more memory above Run Configuration Setup 1MB for PCI adapter Failing Adapter System Board 00180400 No more memory below Run Configuration Setup IMB tor PCL adapter Move the failing adapter to slot 1 or 2 Failing Adapter System Board 00180500 PCI option ROM Remove Failing PCI Card checksum error System Board 00180600 PCI adapter self test Run Configuration Setup Move the failing adapter to slot 1 or 2 Failing Adapter System Board 00180700 00180800 General PCI System Board oa PCI Card 01295085 ECC checking hardware System Board test error
16. 63 Cable Chaining Technology C2T ports 64 C2T chaining cable 65 C2T breakout cable 65 Ethernet Orts prora ai dica 67 Advanced System Management ports 70 Working with cables 71 Cabling the RS 485 ports 71 Connecting the ASM bus 72 Connecting the servers with a C2T chain 72 Testing the C2T chain 74 Cable management 75 Chapter 6 FRU information service only es Diskette CD ROM drives Diskette CD ROM drive bracket as Hard disk drive backplane 79 Power supply 5 4 2 AS secede de eens eee 79 PCI TiSe Card sisi tnd nen Sa ra ee a 80 System board ur ner plana RR 80 Chapter 7 Symptom to FRU index 83 Beep symptoms 83 No Beep symptoms 85 Information panel system error LED 85 Diagnostic error codes 87 Errornsymptoms en na ee el 89 POST error codes 90 SCSI error codes 95 Temperature error messages 95 Fan error messages 96 V System shutdown 96 Voltage related system shutdown 96 Temperatu
17. Chapter 5 Installing options This chapter provides instructions to help you add options to the server Some option removal instructions are provided in case you need to remove one option to install another For a list of supported options for the server see the Server Proven list at http www ibm com pc compat Major components of the xSeries 330 server The following illustration shows the locations of major components in the server Copyright IBM Corp 2000 Clear shield Clip Air baffle Terminator card Heatsink Memory module Microprocessor Light Path Diagnostics Hard disk drive filler panel 39 System board The illustrations in the following sections show the components on the system board System board options connectors The following illustration identifies the connectors on the system board C2T in port U38 USB 1 port J13 as port USB 2 RS 485 Advanced port J15 System Management Serial port A C2T out interconnect ports J5 J52 Serial port B port U61 J51 Ethernet 55 Jon if ports J1 ma DI 0 PCI slot 2 DT 64 bit 0 33 MHz J23 008 PCI slot 1 BIOS code ee o O poco 64 bit page jumper 33 MHz J1 0 J19 Primary IDE J7 DIMM 4 0 Switch block Secon
18. 0x10 Explanation Did not find any Ethernet controllers Action Using the Configuration Setup utility make sure that Ethernet is enabled 0x11 Explanation Multiple Ethernet controllers found but none matched the required ID Action Using the Configuration Setup utility make sure that Ethernet is enabled 0x13 Explanation Did not find any Ethernet controllers that matched the required subven subdev Action Using the Configuration Setup utility make sure that Ethernet is enabled 0x16 Explanation Single adapter found but multiple instances tried to load Action Using the Configuration Setup utility make sure that Ethernet is enabled and that the slot containing the IBM Netfinity 10 100 Ethernet Adapter or the IBM 10 100 Etherjet PCI adapter is enabled 0x17 Explanation Slot parameter not specified in the registry Action Remove the adapter driver and reinstall it If the problem persists call for service All other 4 Action Call for service character hexadecimal codes Ethernet teaming messages Table 7 NDIS Windows NT or Windows 2000 driver teaming messages for the Ethernet controller Event ID Type Description 01 Error Explanation Team Name and physical adapter name are the same This is an invalid configuration Action Reconfigure the adapter team by double clicking the PROSet icon in the control panel 02 Error Explanation Unable to allocate required resources Action Fr
19. Altitude 914 m 2998 7 ft to 2133 m 6998 0 ft Server off 10 to 43 C 50 0 to 109 4 F Maximum altitude 2133 m 6998 0 ft e Humidity Server on 8 to 80 Server off 8 to 80 Heat output Approximate heat output in British Thermal Units BTU per hour e Minimum configuration 273 BTU 80 watts e Maximum configuration 751 BTU 220 watts Electrical input e Sine wave input 50 60 Hz required e Input voltage low range Minimum 100 V ac Maximum 127 V ac e Input voltage high range Minimum 200 V ac Maximum 240 V ac e Input kilovolt amperes kVA approximately Minimum 0 08 kVA Maximum 0 22 kVA What the xSeries 330 offers The unique design of this server takes advantage of advancements in symmetric multiprocessing SMP data storage and memory management The server combines 4 Hardware Maintenance Manual xSeries 330 Impressive performance using an innovative approach to SMP The server supports up to two Pentium III microprocessors The server comes with one microprocessor installed you can install an additional microprocessor to enhance performance and provide SMP capability Large system memory The memory bus in the server supports up to 4 gigabytes GB of system memory The memory controller provides error correcting code ECC support for up to four industry standard PC133 3 3 V 168 pin 8 byte registered synchronous dynam
20. External SCSI devices must be powered on before you power on the server The cables for all external SCSI devices are connected correctly If you have attached an external SCSI device to the server make sure the external SCSI termination is set to automatic The last device in each SCSI chain is terminated correctly The SCSI devices are configured correctly Temperature error messages Message Action DASD Over recommended Temperature sensor X level warning DASD bay X had over temperature condition Ensure system is being properly cooled see Temperature checkout on page 26 DASD under recommended temperature sensor X level warning direct access storage device bay X had under temperature condition Ambient temperature must be within normal operating specifications see Features and specifications on page 4 Chapter 7 Symptom to FRU index 95 Message Action DASD 1 Over Temperature level critical 1 Ensure system is being properly cooled see Temperature sensor for DASD1 reported temperature checkout on page 26 over recommended range Power Supply X Temperature Fault 1 Ensure system is being properly cooled see Temperature level critical power supply x had over checkout on page 26 temperature condition 2 Replace Power Supply X System board is over recommended 1 Ensure system is being proper
21. on page 42 1 Power off the server Chapter 6 FRU information service only 79 Remove the cover See Removing the cover on page 44 Disconnect the cables that connect the power supply to the system board Remove the screws 2 from the side of the chassis Remove the screws at the back of the chassis and power supply S da amp N Slide the power supply away from the side of the chassis and lift up to remove PCI riser card To remove the PCI riser card Note Read Safety information on page 107 and Before you begin on page 42 Power off the server Remove the cover See Removing the cover on page 44 Remove any adapters and put them in a safe place Disconnect cables Re DE Gently lift up on the card to disconnect it from the system board port System board To remove the system board Note Read Safety information on page 107 and Before you begin on page 42 1 Power off the server 2 Remove the cover See Removing the cover on page 44 3 Disconnect all cables from the system board 80 Hardware Maintenance Manual xSeries 330 END Remove the adapter retaining latch see Removing a microprocessor on page 57 Remove the microprocessors See Removing a microprocessor on page 57 Remove the memory modules See Installing memory modules on page 53 Remove screws from the system board Remove the four screws from the rear of the s
22. 1 DIMM 2 System Board 1 3 2 1st 64K RAM parity test 1 DIMM failed 2 System Board Copyright IBM Corp 2000 83 Beep Symptom FRU Action 2 1 1 Secondary DMA register 1 System Board failed 2 1 2 Primary DMA register failed 1 System Board 2 1 3 Primary interrupt mask 1 System Board register failed 2 1 4 Secondary interrupt mask 1 System Board register failed 2 2 2 Keyboard controller failed 1 Keyboard 2 System Board 2 2 3 CMOS power failure and 1 Battery checksum checks failed 2 System Board 2 2 4 CMOS configuration 1 Battery information validation failed 2 System Board 2 3 1 Screen initialization failed 1 System Board 2 3 2 Screen memory failed 1 System Board 2 3 3 Screen retrace failed 1 System Board 2 3 4 Search for video ROM failed 1 System Board 2 4 1 Video failed screen believed 1 System Board operable 3 1 1 Timer tick interrupt failed 1 System Board 3 1 2 Interval timer channel 2 1 System Board failed 3 1 3 RAM test failed above 1 DIMM address OFFFFH 2 System Board 3 1 4 Time Of Day clock failed 1 Battery 2 System Board 3 2 1 Serial port failed 1 System Board 3 2 2 Parallel port failed 1 System Board 3 2 4 Failure comparing CMOS 1 DIMM memory size against actual 2 System Board 3 Battery 3 3 1 Memory size mismatch 1 DIMM Board Si see Memory Settings on 2 System Bo
23. 8 en ho dhAg 38 100 C 212 F 124 Hardware Maintenance Manual xSeries 330 Ge CD ROM DVD HARM AMR ARES aa K gt FS Ae EH ESA ARK Class 3A Class 3B ARE R REM RS BHR 4 A 2 18 37 gt 32 70 5 255 121 2 82 5 A ZA HERA CIERRA AA 2 1 mp ee Chapter 9 Related service information
24. Check individual fan LEDs 2 Replace respective fan 3 System Board MEM LED on TheLEDnetto 1 DIMM the failing DIMM is on 2 Failing DIMM in slot J1 J4 3 System Board PCI LED on 1 Remove PCI adapters from slots 1 2 2 System Board PS LED on 1 Power Supply 2 System Board TEMP LED on look at test cases 1 Ambient temperature must be within normal operating specifications See Features and specifications on page 4 2 Ensure fans are operating correctly 3 Examine System Error Log System over recommended temperature b Power switch assembly c DASD over recommended temperature 1 Overheating hard drive 2 DASD Backplane 3 System Board d System over recommended temperature for CPU X where X is CPU number CPU LED also on 1 CPUX 2 System Board e System Board over recommended temperature 1 System Board 86 Hardware Maintenance Manual xSeries 330 Diagnostic error codes Note In the following error codes if XXXis 000 195 or 197 do not replace a FRU The description for these error codes are 000 195 197 The test passed The Esc key was pressed to abort the test This is a warning error and may not indicate a hardware failure For all error codes replace follow the FRU Action indicated Error Code Symptom FRU Action 001 XXX 000 Failed core tests 1 System Board 001 XXX 001 Failed core tests 1 System Board 001 25
25. PCI devices Note To change the boot precedence start the Configuration Setup Utility select Start Options from the main menu then select the PCI SCSI adapter boot option Chapter 5 Installing options 45 Installing an adapter Complete the following steps to install an adapter Attention When you handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity For details on handling these devices refer to Handling electrostatic discharge sensitive devices on page 110 1 Review the safety precautions that are listed in Chapter 9 Related service information on page 107 2 Turn off the server and peripheral devices and disconnect all external cables and power cords 3 Remove the server from the rack then remove the cover as shown For more information see Removing the cover on page 44 Cover release uy lever Screws 4 Remove the expansion slot clip that holds the expansion slot cover in place by sliding it upward and off the frame of the server Note The illustrations in this document might differ slightly from your hardware 46 Hardware Maintenance Manual xSeries 330 Expansion slot cover Remove the expansion slot cover Refer to the documentation that comes with your adapter for any cabling instructions Attention You should route adapter cables before you install the adapter Set any jumpers or switches as described
26. Turn off the server and all attached devices and disconnect all external cables and power cords Remove the server from the rack see Rack installation on page 43 Remove the two screws from the rear of the server Pull out on the cover release lever at the back of the server to release the cover Slide the cover back then up and off the server Attention For proper cooling and airflow replace the cover before turning on the server Operating the server for extended periods of time over 30 minutes with the cover removed might damage server components Remove the clear shield that covers the inside of the server Note It is not necessary to remove the shield when you are installing memory modules or installing an adapter in the PCI slots Working with adapters The server comes with two peripheral component interconnect PCI adapter slots on the system board with riser cards installed in them Attention Your server also comes with an integrated video controller on the system board When you install a video adapter in a PCI slot the server BIOS automatically disables the integrated video controller This allows the video adapter in the PCI slot to control the video functions for your monitor The following illustration shows the location of the 33 MHz PCI expansion slots on the system board Note The illustrations in this document might differ slightly from your hardware 44 Hardware Maintenance Manual xSeries 330
27. half duplex HDX or full duplex FDX The controller supports half duplex HDX and full duplex FDX modes at both speeds The Ethernet controller is a PCI Plug and Play device You do not need to set any jumpers or configure the controller for your operating system before you use the Ethernet controller However you must install a device driver to enable your operating system to address the Ethernet controllers The device drivers are provided on the ServerGuide CDs Failover for redundant Ethernet The IBM Netfinity 10 100 Ethernet Adapter or the IBM 10 100 Etherjet PCI family of adapters are optional redundant network interface cards NIC adapter that you can install in your server If you install this NIC adapter and connect it to the same logical segment as the primary Ethernet controller you can configure the server to support a failover function You can configure either the integrated Ethernet controller or the NIC adapter as the primary Ethernet controller In failover mode if the primary Ethernet controller detects a link failure all Ethernet Chapter 5 Installing options 67 traffic associated with it is switched to the redundant secondary controller This switching occurs without any user intervention When the primary link is restored to an operational state the Ethernet traffic switches back to the primary Ethernet controller High Performance Ethernet Modes Your Ethernet controller supports optional modes such as t
28. level critical DASD area reported temperature outside recommended operating range 1 Ensure system is being properly cooled see Temperature checkout on page 26 2 Replace SCSI Backplane System shutoff due to high ambient temperature level critical high ambient temperature 1 Ambient temperature must be within normal operating specifications see Features and specifications on page 4 2 Replace Front Panel Assembly System shutoff due to system board under temperature level critical system board is under temperature 1 Ambient temperature must be within normal operating specifications see Features and specifications on page 4 2 Replace System Board DASD checkout Message Action Hard drive X removal detected level critical hard drive X has been removed 1 Information only take action as appropriate Bus fault messages Message Action Failure reading I2C device Check devices on bus 0 1 Replace system board Chapter 7 Symptom to FRU index 97 Message Action Failure reading I2C device Check devices Front Panel on bus 1 Replace system board Failure reading I2C device Check devices on bus 2 Replace DASD backplane Replace system board e N eN A Failure reading I2C device Check devices on bus 3 Replace system board Failure reading I2C device Check devices 1 Repla
29. passwords and allow a power on password to be changed by the user e The power on password provides access to a limited set of choices on the Configuration Setup Utility main menu This limited access might include changing or deleting the power on password Chapter 4 Configuring the server 35 Using the SCSISelect utility program SCSISelect is a built in menu driven configuration utility program that you can use to e View the default SCSI IDs e Locate and correct configuration conflicts e Perform a low level format on a SCSI hard disk The following sections provide the instructions needed to start the SCSISelect Utility and descriptions of the menu choices available Note If the server has a RAID adapter installed use the configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices Starting the SCSISelect utility program To start the SCSISelect utility program 1 Turn on the server 2 Whenthe lt lt lt Press lt CTRL gt lt A gt for SCSISelect Utility gt gt gt prompt appears press Ctrl A Note Ifan administrator password has been set aprompt appears asking you to enter the password to start the SCSISelect Utility program 3 Use the arrow keys to select a choice from the menu e Press Esc to return to the previous menu e Press the F5 key to switch between color and monochrome modes if your monitor permits 4 Follow the instructions on
30. terminator card in the appropriate microprocessor connector Press the heat sink release lever down into the locked position once the clip is in place Replace the clear shield then go to Installing the cover on page 61 Note It is very important to replace the clear shield Start the server and run the Configuration Setup Utility program Removing a microprocessor Do the following to remove a microprocessor Note Do not use any tools when removing the microprocessor Attention When you handle Electrostatic Discharge Sensitive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to Handling electrostatic discharge sensitive devices on page 110 1 2 Review the safety precautions listed in Safety information on page 107 Turn off the server and peripheral devices and disconnect the power cord and all external cables then remove the cover see Removing the cover on page 44 for details Remove the clear shield from the server and store it in a safe place To remove microprocessor 2 a Remove the clip from the heat sink by pushing forward on the back of the clip and up on the lever After the clip releases from the heat sink lift it up and off the heat sink Note A thermal material is used between the heatsink and the processor This material when heated and cooled causes the heatsink to adhere to the processor Some for
31. 125 10 A 82 180 gt 82 180 85 126 Hardware Maintenance Manual xSeries 330 Important Toutes les consignes Attention et Danger indiqu es dans la biblioth que Server sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Notice n 1 DANGER Le courant lectrique passant dans les cables de communication ou les cordons telephoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique e Ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage e Branchez tous les cordons d alimentation sur un socle de prise de courant correctement c ble et mis la terre e Branchez sur des socles de prise de courant correctement c bl s tout quipement connect ce produit e Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les cables d inter
32. 415 XXX 000 Failed Modem test 1 Cable Note Ensure modem is present and attached to server 2 Modem 3 System Board Error symptoms Error Symptom FRU Action CD is not working properly 1 Clean the CD 2 Run CD ROM diagnostics 3 CD ROM Drive CD ROM drive tray is not working 1 Insert the end of a paper clip into the manual tray release opening The server must be powered on 2 Run CD ROM diagnostics 3 CD ROM Drive CD ROM drive is not recognized 1 Run Configuration Setup enable primary IDE channel 2 Check cables and jumpers 3 Check for correct device driver 4 Run CD ROM diagnostics 5 CD ROM Drive 6 System Board Chapter 7 Symptom to FRU index 89 Error Symptom FRU Action Power switch does not work and reset 1 Reseat connector button does work SW 1 5 is force power 2 Switch Card on switch 3 System Board Diskette drive in use light stays on or the 1 If there is a diskette in the drive verify that system bypasses thediskette drive onthe a The diskette drive is enabled in the Configuration Setup utility diskette drive does not work program b The diskette is good and not damaged Try another diskette if you have one c The diskette is inserted correctly in the drive d The diskette contains the necessary files to start the server e The software program is OK f Cable is installed correctly proper orientation 2 Run Diskette Drive Diagnostics 3 Cable 4 Diskette Dr
33. IBM marketing representative xSeries 300 Copyright International Business Machines Corporation 2000 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp About this manual This manual contains diagnostic information a Symptom to FRU index service information error codes error messages and configuration information for the IBM server xSeries 330 Important This manual is intended for trained servicers who are familiar with IBM PC Server products Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Leia todas as instru es de cuidado e perigo antes de executar qualquer opera o ss sa ILE Safety Information th ay D REKA EA NES AA TEX FH 1 Safety Information 1 aa PR Copyright IBM Corp
34. Note You can obtain a BIOS flash diskette from one of the following sources e Use the ServerGuide program to make a BIOS flash diskette e Download a BIOS flash diskette from the World Wide Web Go to http www pc ibm com support select IBM Server Support and make the selections for your server Contact your IBM service representative To recover the BIOS 1 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the cover 2 Locate the BIOS code page jumper J19 on the system board BIOS code page jumper 419 DI ES 0 O dodo Oooo O Place a jumper on pins 1 and 2 to enable BIOS back page Reconnect all external cables and power cords and turn on the peripheral devices Insert the BIOS Flash Diskette in the diskette drive Restart the server The system begins the power on self test POST and BIOS flash 7 Select 1 Update POST BIOS from the menu that contains various flash update options S dI RW 18 Hardware Maintenance Manual xSeries 330 10 11 12 13 14 When prompted as to whether you want to save the current code to a diskette select N When prompted to choose a language select a language from 0 to 7 and press Ent
35. RS 485 B Note The illustrations in this document might differ slightly from your hardware Ethernet 1 RS 485 Advanced System Management Interconnect A PCI slot 1 PCI slot 2 aan cl Ab el mr er INN o ON Ethernet 2 USB 2 C2T out USB 1 RS 485 Advanced C2T in Serial port System Management Interconnect B Cabling the RS 485 ports You can use the RS 485 connectors to create an Advanced System Management bus between several xSeries 330 servers Before you begin review the following Important The Advanced System Management bus is designed to support up to 12 units or servers However when using the Advanced System Management PCI adapter the bus uses the PCI adapter as another unit In this case you can connect a maximum of 11 units or servers together e You can hot swap the cables in the Advanced System Management bus e You can connect up to 12 units together if you are using serial management port A as your Advanced System Management port e When connecting an xSeries 330 server to another server type you must install an Advanced System Management adapter into PCI slot 1 or use the serial port as your Advanced System Management por
36. Utility main menu is similar to the following Copyright IBM Corp 2000 29 IBM Netfinity Setup IBM Corporation 1998 Configuration Setup Utility e System Summary e System Information e Devices and I O Ports e Date and Time e System Security e Start Options e Advanced Setup e Error Logs Save Settings Restore Settings Load Default Settings Exit Setup lt F1 gt Help lt T gt lt J gt Move lt Esc gt Exit lt Enter gt Select Notes 1 You can press F1 to display Help information for a selected menu item 2 The choices on some menus might differ slightly depending on the BIOS version in the server Descriptions of the choices available from the main menu are as follows e System Summary Select this choice to display configuration information This includes the type and speed of the microprocessors and the amount of memory installed Changes that you make to configuration settings appear on this summary screen You cannot edit the fields This choice appears on both the full and limited Configuration Setup Utility menus e System Information Select this choice to display information about the server Changes that you make on other menus might appear on this summary screen You cannot edit any fields The System Information choice appears only on the full Configuration Setup Utility main menu Product Data Select this choice to view system information such as the machi
37. a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Avviso 4 gt 18 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione Chapter 9 Related service information 137 AA 2 ae 1 0 Avviso 10 A ATTENZIONE Non poggiare oggetti che pesano pi di 82 kg sulla parte superiore delle unit montate in rack 138 Hardware Maintenance Manual xSeries 330 o E Ho as aa Aas SY SA WOES SA ULE Are ASsuct SAS Words 498 sta He MOS SOL ES 0 HIS AA RAS LE MPSS SH OMA DE HA DOS 8205 E SAO Sut 21583 AS HOSS St 202 NASAL BONINO SM SG LE PASO ENO US AS BUS AA OY AIS EN Y 28 EPA ROI QE ABO Se S SI SHS HU AAS AA PE AAC SA AAG UE NI JOUE 20 FAS M3 LE Sse Sis Si 05 E Es Y M CS AAA Cock HOSS AASAL BTE SHIS PEREI aus Bou 1 2E ASA
38. are using the most recent device driver available from the World Wide Web Run the network diagnostic program Data is incorrect or sporadic Check the following Make sure that you are using Category 5 cabling when operating the server at 100 Mbps Make sure that the cables do not run close to noise inducing sources like fluorescent lights The Ethernet controller stopped working when another adapter was added to the server Check the following e Make sure that the cable is connected to the Ethernet controller e Make sure that your PCI system BIOS is current e Reseatthe adapter Determine if the interrupt IRQ setting assigned to the Ethernet adapter is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet adapter or the other device The Ethernet controller stopped working without apparent cause Check the following Run diagnostics for the Ethernet controller e Try a different connector on the hub e Reinstall the device drivers Refer to your operating system documentation and to the ServerGuide information Ethernet controller messages The integrated Ethernet controller might display messages from the following device drivers Novell NetWare or IntraNet
39. bay and is connected to the ServeRAID adapter e The backplane controls the SCSI IDs for the hard disk drives Preinstallation steps Before you install a hard disk drive review the following e Inspect the drive tray for any signs of damage e Ensure that the drive is installed properly in the tray e To maintain proper system cooling do not operate the server for more than two minutes without either a drive or a filler panel installed in each bay e If your server has a ServeRAID adapter installed refer to the documentation provided with the ServeRAID adapter for information about adding a drive e Read the safety precautions listed in Safety information on page 107 Handling electrostatic discharge sensitive devices on page 110 e Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive Installing hot swap disk drives Note The illustrations in this document might differ slightly from your hardware 50 Hardware Maintenance Manual xSeries 330 Slim filler Filler panel Hard disk drive Drive tray Drive tray handle in open position Complete the following steps to install a hot swap drive in a hot swap drive bay Attention e To maintain proper system cooling do not operate the server for more than two minutes without either a drive or a filler panel installed for each bay When you handle electrostatic discharge sensitive devices ESD
40. drive in the hot swap bay a Ensure the tray handle is open that is perpendicular to the drive b Align the rails on the drive assembly with the guide rails in the drive bay c Gently push the drive assembly into the bay until the drive connects to the backplane d Push the tray handle toward the closed position until it locks the drive in place 5 Check the hard disk drive status indicators to verify that the hard disk drive is installed properly see Server controls and indicators on page 6 for the location of the status indicators e When a ServeRAlD adapter is installed and The amber light is on continuously the drive has failed 52 Hardware Maintenance Manual xSeries 330 The green light flashes slowly one flash per second the drive is being rebuilt The green light flashes rapidly three flashes per second the controller is identifying the drive Memory Adding memory to the server is an easy way to improve system performance You can increase the amount of memory in the server by installing options called memory module kits Each kit contains one industry standard dual inline memory module DIMM Your server uses a noninterleaved memory configuration which allows you to add remove or replace one DIMM at a time In an interleaved system you would have to add remove or replace memory in sets The server comes with a dual inline memory module DIMM installed on the system board in DI
41. manually configure the serial port You will also need to refer to the figure in System board options connectors on page 40 Connectors Port Description J52 Serial A Systems Default connection Used by OS and Advanced System Management Port Management Processor Modem can be connected so that the system can dial out during problems J51 Serial Port B Used by OS only J53 Management Port Used by Advanced System Management Processor to utilize modem dial up functions Viewing or changing the serial port assignments To view or change the serial port assignments 1 Restart the server and watch the monitor screen 62 Hardware Maintenance Manual xSeries 330 When the message Press F1 for Configuration Setup appears press Fl From the main menu select Devices and I O Ports then press Enter Note The Devices and I O Ports choice appears only on the full configuration menu If you set two levels of passwords you must enter the administrator password to access the full configuration menu 4 Select the serial port then use the arrow keys to advance through the settings available 5 Select Save Settings then select Exit Setup to exit from the Configuration Setup Utility main menu Serial port connector The following table shows the pin number assignments for the 9 pin male D shell serial port connector on the rear of the server These pin number assignments conform to the industry
42. near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock e Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly e Do not work alone under hazardous conditions or near equipment that has hazardous voltages e Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units e Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position e If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approve
43. produit Notice n 5 A A ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique a l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant Chapter 9 Related service information 129 AA 2 ae 1 0 Notice n 10 A ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire 130 Hardware Maintenance Manual xSeries 330 Wichtig Alle Sicherheitshinweise in dieser Server Bibliothek beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den bersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so erscheint die bersetzung f r diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Hinweis 1 AA VORSICHT Elektrische Spannungen von Netz Telefon und Datentibertragungsleitungen sind gefahrlich Aus Sicherheitsgriinden e Bei Gewitter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren e Ger t nur an eine Schu
44. that the hub and network are operating and that the correct device drivers are loaded Make sure that you are using the correct device drivers supplied with the server Check for operating system specific causes for the problem Make sure that the device drivers on the client and server are using the same protocol Test the Ethernet controller How you test the Ethernet controller depends on which operating system you are using see the Ethernet controller device driver README file Ethernet controller troubleshooting chart You can use the following troubleshooting chart to find solutions to 10 100 Mbps Ethernet controller problems that have definite symptoms Chapter 3 Diagnostics 19 Table 4 Ethernet troubleshooting chart Ethernet controller problem Suggested Action The server stops running when loading device drivers The PCI BIOS interrupt settings are incorrect Check the following e Determine if the interrupt IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRO assigned to the Ethernet controller or the other device For example for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers Make sure that you
45. the ServeRAID adapter for information about adding a drive e Read the safety precautions listed in Safety information on page 107 Handling electrostatic discharge sensitive devices on page 110 e Check the instructions that come with the drive for more information about installing the drive Installing or replacing a hard disk drive Refer to the following illustration to install a hard disk drive Note The illustrations in this document might differ slightly from your hardware Slim filler Filler panel Hard disk drive Drive tray Drive tray handle in open position Attention e When you handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity For details on handling these devices refer to Handling electrostatic discharge sensitive devices on page 110 1 Review the information in Before you begin on page 42 2 Turn off the server and all attached devices and disconnect all external cables and power cords 3 Remove the filler panel or defective hard drive from one of the hard disk drive bays 4 Install the new hard disk drive in the drive bay a Ensure the tray handle is open that is perpendicular to the drive b Align the rails on the drive assembly with the guide rails in the drive bay c Gently push the drive assembly into the bay until the drive connects to the backplane d Push the tray handle toward the
46. 0 000 Failed System Board 1 System Board ECC 001 250 001 Failed Processor 1 System Board Board ECC 005 XXX 000 Failed Video test 1 Video adapter if installed 2 System Board 011 XXX 000 Failed COMI Serial 1 Check loopback plug connected to externalized serial port Kort test 2 Check cable from externalized port to system board Should connect to Serial Port A on the system board J52 3 System Board 011 XXX 001 Failed COM2 1 Check loopback plug connected to externalized serial port SEHALEDEERESN 2 Check cable from externalized port to system board Should connect to Serial Port B on the system board J51 3 System Board 014 XXX 000 Failed Parallel Port 1 System Board test 015 XXX 001 USB interface not found 1 System Board board damaged 015 XXX 198 USB device connected during 1 Remove USB devices from USB1 and USB2 VSB test 2 System Board 020 XXX 000 Failed PCI Interface 1 System Board test 030 XXX 000 Failed Internal SCSI 1 System Board interface test 035 XXX 099 1 No RAID adapters were found 2 If adapter is installed re check connection 035 XXX S99 Failed RAID test on PCI 1 RAID Adapter slot S check System Error Log before replacing a FRU 2 SCSI Backplane 3 Cable 035 XXX SNN Check System Error Log 1 Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S before replacing a FRU NN SCSI ID of failing fixed disk Chapter 7 Symptom to FRU index 87
47. 1 You can hot swap a hard disk drive only if a ServeRAID adapter configured as RAIDI is installed in the system If you use any other ServeRAID or SCSI configuration you cannot hot swap the hard disk drive For more information on hot swap disk drives refer to Hot swap disk drives on page 50 Each hard disk drive tray has a status and an activity light located on the upper right corner of tray see Server controls and indicators on page 6 for the location of the status and activity indicators These lights are used to show when there is drive activity or in some cases when there is a problem with your hard disk drive The drive must be a low voltage differential drive LVD and have a single connector attached SCA connector The hard disk drive bays connect to a SCSI backplane This backplane is the printed circuit board behind the bay and is connected to J4 on the system board The backplane controls the SCSI IDs for the hard disk drives Preinstallation steps Before you install a hard disk drive review the following 48 Hardware Maintenance Manual xSeries 330 e Inspect the drive tray for any signs of damage e Ensure that the drive is installed properly in the tray e To maintain proper system cooling do not operate the server for more than two minutes without either a drive or a filler panel installed in each bay e If your server has a ServeRAID adapter installed refer to the documentation provided with
48. 2000 ea OEA RARA gt EIA CAM ATA ao R Safety Information 1 RK 1 Ri Safety Information 4 EN 1 E J Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione F0 Y AS anez SQ Ol HO LE RE FA Y Aa AVEC HS Nyau 0 H3 Safety Information HO LIRE SZE Sol 2 98 aral sat sO 938 2U2S ds HAS MSS LI CH HS SU FA 23050 HS 12 EI Safety Information HOM 0 2 AVES 2102 1 Ocal LES U CH MAIS o SEMP AM AN PE 0 LAS AVES Y ES OH AIQ Lea atentamente todas las declaraciones de precauci n y peligro ante de Ilevar a cabo cualquier operaci n Online Support Use the World Wide Web WWW to download Diagnostic BIOS Flash and Device Driver files File download address is http www us pc ibm com files html IBM Online Addresses The HMM manuals online a
49. 711 10 Blank Hard Disk Drive AIl Models 00N7259 11 Bezel Right Front All Models 00N6992 12 Switch Card All Models 09N7225 13 Chassis All Models 00N 6990 14 Planar All Models 19K1326 15 Slim Adapter Board All Models 19K1351 16 866 133 MHz Processor Model 31Y only 06P4439 17 PCI Riser Card All Models 19K1350 18 Memory 256MB 133MHz ECC All Models 3313145 18 Memory 128MB 133MHz ECC All Models optional 33L3143 18 Memory 512MB 133MHz ECC All Models optional 33L3151 18 Memory 1GB 133MHz ECC All Models optional 33L3153 Drive 3 5 Floppy 12 7MM All Models 36L8645 Hardware Kit All Models 00N6997 2 Port Serial Plate All Models 00N7021 Rail Assembly All Models 00N6994 External Interface Adapter Bracket All Models 00N6995 Cable Backplane Planar All Models 00N6988 Cable CD Power All Models 00N6989 Cable Serial Chassis Planar All Models 00N6996 Cable FDD Signal All Models 00N6998 Cable PCI Adapter Backplane All Models 00N7000 Cable Analog 245mm All Models 00N7003 Cable Analog 2m All Models 00N7006 Cable Analog M K V Female 245mm All Models 00N7004 Cable Console All Models 06P4792 Battery 3 0 Volt 8590 All Models 33F8354 Line Cord All Models 3618886 36 4GB 7200rpm Ultra 160 SCSI All Models optional 09N0947 102 Hardware Maintenance Manual xSeries 330 Keyboards Index System Part Model Number FRU Number 9 1GB 7200rpm Ultra 160 SCSI All Models optional 19K1461 1
50. 8 2GB 7200rpm Ultra 160 SCSI All Models optional 19K1463 9 1GB 10Krpm Ultra 160 SCSI All Models optional 19K1465 18 2GB 10Krpm Ultra 160 SCSI AIl Models optional 19K1467 36 4GB 10Krpm Ultra 160 SCSI All Models optional 19K1469 FRU No US English 37L2551 French Canadian 37L2552 LA Spanish 37L2553 Arabic 37L2555 Belgium French 37L2556 Belgium UK 37L2557 Bulgarian 37L2558 Czech 37L2559 Danish 37L2560 Dutch 37L2561 French 37L2562 German 37L2563 Greek 37L2564 Hebrew 37L2565 Hungarian 37L2566 Korean 02K0901 Iceland 37L2567 Italy 37L2568 Norwegian 37L2569 Polish 37L2570 Portuguese 37L2571 Romanian 37L2572 Russian 37L2573 Serbian Cyrillic 3712574 Slavic 3712575 Spanish 371 2576 Swedish Finn 37L2577 Swiss F G 37L2578 Chapter 8 Parts listing 103 Keyboard FRU No Turkish 37L2579 Turkish 37L2580 UK English 37L2581 Yugosl Lat 37L2582 US English EMEA 37L2583 Chinese US 37L2585 Thailand 37L2587 French Canadian 37L0913 Power cords Power cord FRU No China PRC 01K9851 Japan 01K9853 Thailand 12J5120 Israel 12J5122 Bangladesh Burma India Pakistan South Africa Sri Lanka 12J5124 Chile Ethiopia Italy Libya Somalia 12J5126 Argentina Australia New Zealand Papua New Guinea Paraguay 12J5128 Uruguay Western Samoa Antigua Bahrain Brunei Channel Islands Cyprus Dubai Fiji 12J5987 Ghana China Hong Kong S A R Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qat
51. 82 kg 180 lbs 141 Chapter 9 Related service information Importante Todas las declaraciones de precauciin de esta Biblioteca del servidor empiezan con un n mero Dicho n mero se emplea para establecer una referencia cruzada de una declaraciin de precauci n o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciin Por ejemplo si una declaraciin de peligro empieza con el n mero 1 las traducciones de esta declaraciin de precauciin aparecen en esta secciin bajo Declaraciin 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaci n Declaraci n 1 PELIGRO La corriente el ctrica de los cables telef nicos de alimentaci n y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ning n cable ni realice las operaciones de instalaci n mantenimiento o reconfiguraci n de este producto durante una tormenta e Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexi n a tierra y cableado correctos e Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto e Sies posible utilice una sola mano cuando conecte o desconecte los cables de sent al e No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de dafios estructurales e Desconecte los cables de ali
52. Ctrl S 3 Use the arrow keys or press Enter to select a choice from the menu e Press Esc to return to the previous menu e Press the F4 key to exit 4 Follow the instructions on the screen to change the settings of the selected items then press Enter Choices available from the PXE boot agent utility The following choices appear on the PXE boot agent utility menu e Network Boot Protocol PXE is the default value for this menu item Note Do not change this value There are no other network boot protocols supported e Boot Order Select this choice to change the order in which boot devices are queried Try local drives first then network Default Try network only Try local drives only Try network first then local drives e Show setup prompt Select this choice to either display the PXE setup prompt or disable it Disable is the default setting When this choice is enabled Press Ctrl S to enter the setup menu will appear on the screen under the initializing prompt e Setup time wait menu Select this choice to set up the amount of time in seconds that the system will pause during initialization for a Ctrl S input 2 seconds Default 3seconds 5 seconds 8 seconds e Legacy OS wake up support Select this choice to allow disallow a non windows operating system to use adapter remote wake up capability Disabled Default Enabled 38 Hardware Maintenance Manual xSeries 330
53. D ROM 1 CD ROM Drive Cables test 2 CD ROM Drive 3 System Board 217 XXX 000 Failed Fixed Disk 1 Fixed Disk 1 test 2 System Board Note If RAID is configured the fixed disk number refers to the RAID logical array 88 Hardware Maintenance Manual xSeries 330 Error Code Symptom FRU Action 217 XXX 001 Failed BIOS Fixed Disk 1 Fixed Disk 2 test 2 System Board Note If RAID is configured the fixed disk number refers to the RAID logical array 264 XXX ONN Failed Tape Drive 1 Tape Cartridge if user executed the Read Write Tape Drive test test failure code of XXX 256 2 SCSI or Power Cable connected to tape drive with SCSI ID NN 3 Tape Drive with SCSI ID NN Refer to the Help and Service Information appendix of the tape drive s User Guide 4 System Board or SCSI Controller Run SCSI Controller Diagnostic to determine if the SCSI bus is functioning properly 264 XXX 999 Errors on multiple tape 1 See error messages text in the PC Doctor error log for detailed drives see error text for more info information on each individual tape drive error 301 XXX 000 Failed Keyboard test 1 Keyboard 2 System Board 405 XXX 000 Failed Ethernet test 1 Verify that Ethernet is not disabled in BIOS on controller on the System Board 2 System Board 405 XXX AON Failed Ethernet teston 1 For A 0 system board adapter in slot A 2 For A gt 0 adapter in PCI slot A
54. E BUC 1 2E 4908 BUC 2 9H PE HOISS EXIO AASUC 2 AH AMEN AA DES ESLIC 3 US HOSS ASAM AAC 3 415 HOSS AAHUA MALUCH 4 2429 dd des 22900 4 SAM PE HOSS NABUCO 5 ASAE BUC due FO cls HEISE WAS WE IBM SS HS 33F8354 T MEY HHA HSE SSS 239 WHAE ASAS ASSA els HEClE 21 U 230 NON SIS ATYA MAE SAS PS RHO DALILA WHIA 21501 US Ar HUE AS Hol T HEX SON Bes UO CSS FOIE AIS ANAL EU SIX LES SAIS 100 C 212 F 01422 HASHI OHSAS SCHL Za A DS AIS XA SSOIL 389 STA Chet CI NE AS Chapter 9 Related service information 139 401 HI CD ROMs DVD Sch Y EX Es EMADE SD 2 0 AGO WS 49 CSS RASHA SHS NINO a JON HIS ENS MARS SS ASS AOIN aa LE SE USC 0 SA Sole MISS HE Ue 50 Y ea HIM ABO SS BA MO Es SOS lok AS St doin HAA LEE SUL JE 27 ON NSS SHA SA Se Sd 38 allOlM HISEI SH USLICI OSS FASAS 22 AOIN 2404 EaU HAS FAHU SS WAS AS MOA BES ou HU TESI BES SUAS avez 4 218 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs FO HAS We SEDA EU Cl 08 E Ao q A A xo BAY AA HO HE Y A DIG ASS ASH BSUL AKO E SEO US SE SUL OOK DE E DE HA PEN MOS AA 20 u 140 Hardware Maintenance Manual xSeries 330 lt sd MS e uz ot Al SEO 82 kg 180 Ibs Ol amp 9101 Wz 04D SS ol il Kb Z Wo gt
55. Hardware Maintenance Manual xSeries 330 ul Hardware Maintenance Manual xSeries 330 al Note Before using this information and the product it supports be sure to read the general information under Notices on page 147 First Edition September 2000 INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other countries and the information is subject to change without notice Consult your local IBM representative for information on the products services and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or
56. MM slot 1 Note Install additional DIMMS in the following order DIMM connector 2 then 3 then 4 See the following illustration for memory connector locations Connector 1 Connector 2 Connector 3 Connector 4 Installing memory modules Complete the following steps to install a DIMM Attention When you handle electrostatic discharge sensitive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to Handling electrostatic discharge sensitive devices on page 110 1 Review the information in Before you begin on page 42 and the documentation that comes with your option 2 Turn off the server and peripheral devices and disconnect the power cord and all external cables then remove the cover see Removing the cover on page 44 for details 3 If necessary remove the PCI card in slot 2 for easier access to the DIMM connectors 4 Touch the static protective package containing the DIMM to any unpainted metal surface on the server Then remove the DIMM from the package Chapter 5 Installing options 53 Attention To avoid breaking the retaining clips or damaging the DIMM connectors handle the clips gently 5 Install the DIMM in the connector Attention To prevent damage to the DIMM connectors do not force the memory module into the connector a Turn the DIMM so that the index slots align correctly with the connector No
57. Processor 01298001 No update data for Ensure all processors are the same stepping level and cache size processor 1 Processor 1 01298002 No update data for Ensure all processors are the same stepping level and cache size processor 2 Direi SA DE EON ETE DET SS si lt Q DE D CSS det li RED Processor 2 94 Hardware Maintenance Manual xSeries 330 Error Code Symptom FRU Action 01298101 Bad update data for 1 Ensure all processors are the same stepping level and cache size processor 1 2 Processor 1 01298102 Bad update data for 1 Ensure all processors are the same stepping level and cache size processor 2 2 Processor 2 19990301 Fixed boot sector error 1 Hard Disk Drive 2 Cable 3 SCSI Backplane 4 System Board 19990305 Fixed boot sector error 1 Install operating system to hard disk drive no operating system installed 19990650 AC power has been 1 Check power cable restored 2 Check for interruption of power supply 3 Power Cable SCSI error codes Error Code FRU Action All SCSI Errors One or more of the following might be causing the problem e A failing SCSI device adapter drive controller e Animproper SCSI configuration or SCSI termination jumper setting e Duplicate SCSI IDs in the same SCSI chain e A missing or improperly installed SCSI terminator e A defective SCSI terminator e Animproperly installed cable e A defective cable
58. Radia o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Instru o 4 A Sos 218 kg 37 lbs 232 kg 70 5 lbs 255 kg 121 2 lbs CUIDADO Ao levantar a m quina faca o com seguranca Instruc o 5 CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimenta o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimentac o estejam desconectados da fonte de energia el trica Chapter 9 Related service information 117 AA 2 ae 1 0 CUIDADO Instru o 10 A CUIDADO N o coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack 118 Hardware Maintenance Manual xSeries 330 EE Netfinity Server Library Ait E TE 1 1 E Pr u
59. Run Configuration Setup Note Be sure to load the default settings 2 Battery 3 4 Failing Device System Board 163 Real Time Clock error Run Configuration Setup Battery System Board 164 Memory configuration changed see Memory settings on page 33 Run Configuration Setup DIMM System Board 165 Service Processor failure System Board 175 Hardware error System Board 176 Computer cover or cable cover was removed without a key being used Run Configuration Setup System Board NL ET DI DD Bi BS VIRUS ecc Ns de 177 178 Security hardware error Run Configuration Setup System Board 184 Power on password corrupted Run Configuration Setup System Board 185 Drive startup sequence Run Configuration Setup information corrupted System Board 186 Security hardware control logic Run Configuration Setup failed System Board 187 VPD serial number not set Set serial number in Setup System Board 188 Bad EEPROM CRC 2 Run Configuration Setup System Board 189 An attempt was made to Run Configuration Setup enter the administrator password access the server with invalid passwords Chapter 7 Symptom to FRU index 91 Run Configuration Setup Error Code Symptom FRU Action 201 Memory test error see Memory 1 DIMM not have the latest level of BIOS installed 2 System Board update the BIOS to the late
60. Specifications Microprocessor Intel Pentium II microprocessor with MMXTM technology and SIMD extensions e 256 KB Level 2 cache e Supports up to two microprocessors Memory e Standard 256 MB e Maximum 4 GB e Type 133 MHz ECC SDRAM Registered DIMMs e Slots 4 dual inline Drives standard e Diskette 1 44 MB e CD ROM 24X IDE Expansion bays e Two3 5 inch slim high bays for LVD SCSI hard disk drives PCI expansion slots e Two 33 MHz 64 bit Power supply One 200 watt 115 230 Vac Video e S3Savage4 PRO Graphics Video Accelerator integrated on system board e Compatible with SVGA e 8 MB SDRAM video memory Size Height 43 69 mm 1 72 e Depth 653 29 mm 25 72 e Width 439 93 mm 17 32 e Weight approximately 12 7 kg 28lb when fully configured Integrated functions e Advanced System Management processor e One Ultral60 SCSI controller e Two 10BASE T 100BASE TX Intel Ethernet controllers e Two Universal Serial Bus USB ports e Two RS 485 Advanced System Management processor ports one In one Out e One serial port e Two Cable Chaining Technology ports IN OUT Acoustical noise emissions e Sound power idling 6 1 bel maximum e Sound power operating 6 2 bel maximum Environment e Air temperature Server on 10 to 35 C 50 0 to 95 0 F Altitude 0 to 914m 2998 7 ft Server on 10 to 32 C 50 0 to 89 6 F
61. Ware Server ODI NDIS Adapter for level 4 0 Windows NT SCO UNIX LLI 20 Hardware Maintenance Manual xSeries 330 Novell NetWare or IntraNetWare server ODI driver teaming messages This section provides explanations of the error messages for the Novell NetWare or IntraNetWare server ODI driver and suggested actions to resolve each problem Table 5 NetWare driver messages for the Ethernet controller Message Description Couldn t allocate resources Explanation An unknown error has occurred when trying to allocate needed resources for the AFT Module Action e Check the server configuration If the problem persists contact your network supplier e Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs AFT group for primary adapter in slot nnn already exists Explanation An attempt was made to rebind an adapter already in an AFT group Action Check the AFT slot numbers for existing AFT teams If the problem persists contact your network supplier Error locating DCT addresses in internal table Make sure that you have loaded LAN drivers after loading AFT NLM Explanation The bind command was entered prior to loading the device driver The device driver must be loaded after loading AFT NLM but before any bind command can be issued Action Load the driver for the supported adapter and try loading the AFI module again If the problem pers
62. able the DASD diagnostic tests 3 If multiple error codes are displayed diagnose the first error code displayed If the computer hangs with a POST error go to POST error codes on page 90 5 For intermittent problems check the error log see Event error logs on page 12 1 IS THE SYSTEM PART OF A CLUSTER YES Schedule maintenance with the customer Shut down all systems related to the cluster Run storage test NO Go to step 2 2 IF THE SYSTEM IS NOT PART OF A CLUSTER Power off the computer and all external devices Check all cables and power cords Set all display controls to the middle position Power on all external devices Copyright IBM Corp 2000 1 e Power on the computer e Ifthe computer hangs and no error is displayed go to Undetermined problems on page 98 e Record any POST error messages displayed on the screen If an error is displayed look up the first error in the POST error codes on page 90 e Check the information LED panel System Error LED if on see Information panel system error LED on page 85 e Check the System Error Log If an error was recorded by the system see Chapter 7 Symptom to FRU index on page 83 e Start the Diagnostic Programs See Diagnostic programs and error messages on page 15 e Check for the following responses a One beep b Readable instructions or the Main Menu 3 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find t
63. agnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with the server Diagnostic tools overview The following tools are available to help you identify and resolve hardware related problems Copyright IBM Corp 2000 POST beep codes error messages and error logs The power on self test POST generates beep codes and messages to indicate successful test completion or the detection of a problem See POST on page 12 for more information Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of your server See Diagnostic programs and error messages on page 15 for more information Light Path Diagnostic The Light Path Diagnostic is used to quickly identify system errors 11 POST When you turn on the server it performs a series of tests to check the operation of server components and some of the options installed in the server This series of tests is called the power on self test or POST If POST finishes without detecting any problems a single beep sounds and the first screen of your operating system or application program appears If POST detects a problem more than one beep sounds and an error message appears on your screen See POST error messages for more information Notes
64. alimenta o de telefone e de comunica es perigosa Para evitar risco de choque e N o conecte ou desconecte cabos e n o realize instala o manuten o ou reconfigura o deste produto durante uma tempestade com raios e Conecte todos os cabos de alimenta o a tomadas el tricas corretamente instaladas e aterradas e Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas e Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal e Nunca ligue qualquer equipamento quando existir evid ncia de danos por fogo gua ou na estrutura e Desconecte cabos de alimenta o sistemas de telecomunica o redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e configura o e Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas Chapter 9 Related service information 115 Para Conectar Para Desconectar DESLIGUE Tudo DESLIGUE Tudo Primeiramente Primeiramente conecte todos os remova os cabos de cabos aos alimenta o das dispositivos tomadas Conecte os cabos de Remova os cabos de sinal aos sinal dos conectores conectores Remova todos os Conecte os cabos de cabos dos alimenta o s dispositivos tomadas 5 LIGUE os dispositivos
65. ar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia Afghanistan Algeria Andorra Angola Austria Belgium Benin 55H6643 Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad Czech Republic Egypt Finland France French Guyana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxembourg China Macao S A R Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe Denmark Switzerland Liechtenstein 55H6646 Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman 76H4865 Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies Venezuela 104 Hardware Maintenance Manual xSeries 330 Power cord FRU No United States of America 6952301 110 1838574 220 36L8886 220V 15A Chapter 8 Partslisting 105 106 Hardware Maintenance Manual xSeries 330 Chapter 9 Related service information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have m
66. ard 3 Battery 3 3 2 Critical SMBUS error 1 Disconnect the server power cord from outlet wait 30 seconds and retry occured 2 System Board 3 DIMMs 4 DASD Backplane 5 DASD Power Cable 84 Hardware Maintenance Manual xSeries 330 Beep Symptom FRU Action 3 3 3 No operational memory in 1 Install or reseat the memory modules then do a 3 boot reset See Using system the Configuration Setup Utility program on page 29 2 DIMMs 3 System Board Two Short Beeps Information only 1 Run Diagnostics the configuration has changed 2 Run Configuration Setup Three Short Beeps 1 DIMM 2 System Board One Continuous Beep 1 Processor 2 Optional Processor if installed 3 System Board Repeating Short Beeps 1 Keyboard 2 System Board One Long and One Short Beep 1 Video adapter if present 2 System Board One Long and Two Short Beeps 1 Video adapter if present 2 System Board Two Long and Two Short Beeps 1 Video adapter No Beep symptoms No Beep Symptom FRU Action No beep after completing POST System Board and the system operates correctly No beep and no video System Attention LED is OFF See Undetermined problems on page 98 No beep and no video System Attention LED is ON See Information panel system error LED Information panel system error LED The system error LED is turned on when an error is detected Push the button besi
67. blems is as follows 1 Power off the system and disconnect the AC cord s Disconnect all external cables and remove server from the rack Note To determine if the power switch assembly needs to be replaced turn on microswitch 5 on switch block 1 power on override and reconnect the AC cord If the system powers on within 40 seconds then replace the switch assembly Check for loose cables in the power subsystem Also check for short circuits for instance if there is a loose screw causing a short circuit on a circuit board Remove adapters and disconnect the cables and power connectors to all internal and external devices until system is at minimum configuration required for power on Note Minimum configuration requirements are 1 Power supply System board 1 Microprocessor 1 Terminator card Memory module with a minimum of 128 MB DIMM Reconnect the AC cord and power on the system If the system powers up successfully replace adapters and devices one at a time until the problem is panrop 24 Hardware Maintenance Manual xSeries 330 isolated If system does not power up from minimal configuration replace FRUs of minimal configuration one at a time until the problem is isolated To use this method it is important to know the minimum configuration required for a system to power up Replacing the battery When replacing the battery you must replace it with a lithium battery of the same type from the same manufact
68. by the adapter manufacturer Install the adapter Note When installing an adapter into slot 2 skip steps a and d a Open the adapter retention latch by pushing the blue tab to release it Then push the latch up to the full open position b Carefully grasp the adapter by its top edge or upper corners and align it with the connector on the PCI riser card c Press the adapter firmly into the riser card connector Attention When you install an adapter be sure the adapter is correctly seated in the riser card connector before you turn on the server Improperly seated adapters might cause damage to the system board the riser card or the adapter d Push down on the blue adapter retention latch until it clicks into place securing the adapter e Replace the expansion slot clip by sliding it down until it latches into place and holds the adapter securely 9 Connect the internal cables to the adapter Chapter 5 Installing options 47 Attention Route cables so that they do not block the flow of air from the fans Note When installing a ServeRAID adapter remove the cable from the SCSI connector J4 on the system board and attach it to the ServeRAID adapter A 10 Install the cover see Removing the cover on page 44 11 Turn on the server Hard disk drives The server supports two 1 inch 26 mm slim 3 5 inch low voltage differential LVD hard disk drives If you can hot swap hard disk drives Notes
69. cation programs for your server Reliability availability and serviceability features Three of the most important features in server design are reliability availability and serviceability RAS These factors help to ensure the integrity of the data stored on your server that your server is available when you want to use it and that should a failure occur you can easily diagnose and repair the failure with minimal inconvenience The following is an abbreviated list of the RAS features that your server supports Menu driven setup system configuration RAID configuration and diagnostic programs Power on self test POST Integrated Advanced System Management Processor Predictive Failure Alerts PFA Remote system problem analysis support Power and temperature monitoring Hot swap drive bays Chapter 2 General information 5 e Error codes and messages e System error logging code Server controls and indicators Automatic restart after a power failure Parity checking on the PCI buses CRC checking on the SCSI buses Error checking and correcting ECC memory Redundant Ethernet capabilities Light Path Diagnostics on the system board Vital Product Data VPD on system board and SCSI backplane Upgradable BIOS diagnostics and Advanced System Management Processor This section identifies the controls and indicators on the front and the back of your server Front view Power control button Power on light
70. cators on page 6 8 For your C2T chain to work properly with your operating system enable or disable the settings as shown in the following table Table 16 C2T Configuration Setup settings OS USB Legacy Keyboardless Operation Win NT 4 0 Disabled Enabled Win 2000 Enabled Enabled Redhat Linux Disabled Enabled Complete the following steps to connect the servers 1 Gather several of the C2T cables Note The server comes with a short C2T chaining cable that can span approximately 3 Us if needed A longer C2T cable is available in the C2T cable option kit 2 Connect the servers together a Connect the C2T breakout cable to the C2T OUT port of server 1 Note Server 1 is usually the server at the bottom of the rack b Connect the white connector of a C2T chaining cable to the C2T IN port of server 1 c Connect the black connector of the C2T chaining cable to the C2T OUT port of the server above it Refer to the following illustration for additional information d Repeat steps b and c for the other servers until all are connected together Chapter 5 Installing options 73 3 Turn the servers on and check the operation of the monitor pointing device and keyboard with each server See Testing the C2T chain for testing instructions
71. ce DIMM om bus 4 2 Replace system board Undetermined problems You are here because the diagnostic tests did not identify the failure the Devices List is incorrect or the system is inoperative If this has occurred proceed as follows Note A corrupt CMOS can cause undetermined problems 1 Ensure that the system is connected to an AC power source 2 Press the power switch Note If AC power has been removed from system allow 30 seconds after restoring AC power before pressing power control button See Turning on the server on page 8 Note If system was powered on when AC power was removed system should restart automatically when AC power is restored 3 Are the power indicator LEDs front and rear ON or blinking a No Check AC power into system If AC power into system is good suspect the following FRUs in the order listed 1 Power supply 2 System board b Yes power indicators front and rear are blinking Turn switch 5 on switch block 1 to ON If system powers on turn switch 5 on switch block 1 to OFF and replace front panel assembly If system does not power on reconfigure system to minimum operating requirements and retry If problem remains suspect the following FRUs in the order listed 1 Power supply 2 System board c Yes power indicator LEDs front and rear are ON 1 Power off system 2 Ensure system is cabled correctly 3 Reconfigure system to minimum operating requirements No
72. ce may be required to remove the heatsink Firmly grasp the heat sink and lift it off the microprocessor Attention Do not use excessive force or tools to remove the heatsink Discard the used heatsink Lift up the release lever and remove the microprocessor from the connector Store the microprocessor in a static protective bag for possible future use Note If you are installing a new microprocessor go to Installing the microprocessor on page 56 If you are not replacing the microprocessor then you must reinstall the terminator card Push the release latch down to lock the terminator card into place Chapter 5 Installing options 57 Note It is very important to replace the clear shield Heatsink release lever Clip Heatsink Top view of heatsink Terminator card 5 To remove microprocessor 1 a Remove the adapter board retainer latch 1 Liftup on the release latch 2 Remove the screws and put them in a safe place 3 Lift the retainer latch up and off the system board b Follow steps a on page 57 through d on page 57 c After the replacement microprocessor reinstall the adapter board retainer latch by reversing step a above Note If a terminator card is being installed in microprocessor slot 1 it is not necessary to replace the adapter retainer latch 58 Hardware Maintenance Manual xSeries 330 Slot Heatsink release U lever Clip Heatsink Top view of heatsink Micropr
73. cessor is not 1 Do the following before replacing a FRU ae D tve following before Ensure that a jumper is not installed on J28 replacing a FRU b Remove the ac power to the system wait 20 seconds then re connect the ac power Wait 30 seconds then power on the system 2 System Board 1601 The system is able to 1 Do the following before replacing a FRU communicate to the Service Processor but the Service Processor failed to respond at the start of POST a Remove the ac power to the system wait 20 seconds then re connect the ac power Wait 30 seconds then power on the system b Flash update the Service Processor System Board 1762 Fixed Disk Configuration error Fixed Disk Drive IDE drive only Fixed Disk Cables Run Configuration Setup System Board 178X Fixed Disk error IDE drive Fixed Disk Cables only Run Diagnostics Fixed Disk Drive System Board 1800 No more hardware interrupt Run Configuration Setup available for PCI adapter Remove Adapter 1801 no more ROM space available for PCI adapter Run Configuration Setup Remove adapter Disable adapter BIOS on adapter and run Configuration Setup 1962 boot sector Drive does not contain a valid Verify a bootable operating system is installed Run Diagnostics Hard Disk Drive SCSI Backplane Cable System Board 2400 Video controller test failure Video Adapter if installed System Board 2462 error
74. choice appears only on the full Configuration Setup Utility main menu The system time is in a 24 hour format hour minute second You can set a time delta to be added or subtracted from the system time that is sent to the service processor Advanced System Management Processor each time the server is started Use the number keys to enter the hours and minutes and or to add or subtract from the system time If you want the system clock time to be the same as the Advanced System Management Processor clock time leave the value set at its default of 0 System Security Select this choice to set passwords or a system owner s name This choice appears only on the full Configuration Setup Utility main menu You can implement two levels of password protection Power on Password Select this choice to set or change a power on password See Using passwords on page 34 for more information Administrator Password Select this choice to set or change an administrator password Attention If an administrator password is set and then forgotten it cannot be overridden or removed You must replace the system board The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both Chapter 4 Configuring the server 31 the administrator and power on passwords and allow a power on password to be changed by the user See Using passwords on pa
75. cisions on priority information defined in the packet Priority Packet information is available on the IBM Networking Web site at http www ibm com networking support Priority Packet prioritizes traffic based on priority filters These are parameters you assign to outgoing transmit packets Using the Priority Filter Wizard you can set up predefined or custom priority filters based on a node MAC address Ethernet type or by various properties of the protocol and port Priority Packet provides two different methods for prioritizing traffic IEEE 802 1p tagging and High Priority Queue IEEE 802 1p is a new IEEE standard for tagging or adding additional bytes of information to packets with different priority levels Packets are tagged with 4 additional bytes which increase the packet size and indicate a priority level When you send these packets out on the network the higher priority packets are transferred first Priority packet tagging also known as Traffic Class Expediting allows the adapter to work with other elements of the network such as switches and routers to deliver priority packets first You can assign specific priority levels from 0 low to 7 high You can assign values to packets based on their priority when you use the IEEE 802 1p standard for packet tagging This method requires a network infrastructure that supports packet tagging The routing devices receiving and transferring these packets on your network must sup
76. closed position until it locks the drive in place 5 Reconnect the external cables and power cords then turn on the server Chapter 5 Installing options 49 6 Check the hard disk drive status indicators to verify that the hard disk drives are operating properly See Server controls and indicators on page 6 for the location of the status indicators When the green light flashes rapidly three flashes per second the controller is identifying the drive Replacing a hard disk drive is done in the same manner as installing a new hard disk drive If the server has a Redundant Array of Independent Disks ServeRAID adapter installed you can hot swap drives For more information about hot swapping drives refer to the documentation provided with the ServeRAID adapter Hot swap disk drives and to the notes under Hard disk drives on page 48 Hot swap disk drives Your server can be configured with hardware to let you continue to operate your system while removing or installing hard disk drives or hot swapping To do this you need a ServeRAID adapter hard disk drive and the hard disk drive tray e Each hard disk drive that you plan to install must have an accompanying hard disk drive tray e The drive must be a low voltage differential drive LVD and have a single connector attached SCA connector e The hard disk drive bays connect to a SCSI backplane This backplane is the printed circuit board behind the
77. como corresponde No realice las acciones siguientes e Arrojarla al agua o sumergirla e Calentarla a una temperatura que supere los 100 C 212 F e Repararla o desmontarla Despr ndase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 A PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias siguientes Chapter 9 Related service information 143 e No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento e Eluso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones A PELIGRO Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo Declaraci n 4 A 218 kg 37 libras 232 kg 70 5 255 kg 121 2 libras libras PRECAUCI N Tome medidas de seguridad al levantar el producto Declaraci n 5 AA PRECAUCI N El bot n de contr
78. ctor on the rear of the server for attaching USB compatible devices Chapter 5 Installing options 63 The following table shows the pin number assignments for the USB port connectors on the rear of the server Table 11 USB port connector pin number assignments Pin Signal 1 VCC 2 Data 3 Data 4 Ground Cable Chaining Technology C2T ports There are two C2T ports on the rear of the server They are labeled IN and OUT These ports in conjunction with the C2T Chaining and the C2T breakout cables are used to connect in a chain a maximum of 42 servers allowing them to share a single video monitor mouse and keyboard Note For best results the highest video resolution that should be used with the C2T chain is 1024 x 768 Connect the C2T breakout cable to the C2T OUT port of server 1 Server 1 is usually the server at the bottom of the rack Connect the white connector of a C2T chaining cable to the C2T IN port of server 1 Connect the black connector of the C2T chaining cable to the C2T OUT port of the server above it Refer to the following illustration for additional information Repeat steps B and C for the other servers until all are connected together Note The C2T breakout cables are available in the C2T cable option kit
79. d probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames 108 Hardware Maintenance Manual xSeries 330 Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages e Regularly inspect and maintain your electrical hand tools for safe operational condition e Do not use worn or broken tools and testers e Never assume that power has been disconnected from a circuit First check that it has been powered off e Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds e Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage e Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units e Ifan electrical accident occurs Use caution do not become a victim yourself Switch off power Send an
80. dary J47 0 SW1 IDE J2 DIMM 3 L SCSI signal J41 Es Battery J4 DIMM 2 A Power J3 J34 DIMM 1 TTT Power J6 J32 DO Microprocessor 2 aa pa Diskette J11 U79 NS oo SCSI hard disk Microprocessor 1 drive power J8 U47 Fan 1 J12 Operator 0 Ooo CqaO og Fan 2 J14 information panel J43 Fan 5 J35 Fan 3 J22 CD Power J17 Fan 6 J38 Fan 4 J24 System board jumper blocks Any jumper blocks on the system board that are not shown in the illustration are reserved For normal operation of the system no jumpers should be installed on any of the jumper blocks See Recovering BIOS on page 18 for information about the Flash ROM page swap jumper System board switch block The switch block contains microswitches 1 8 As pictured in this illustration switch 1 is at the top of the switch block and switch 8 is at the bottom For more information about this switch block see Setting the password override switch on page 34 40 Hardware Maintenance Manual xSeries 330 The following table describes the function for each switch Table 9 Switches 1 8 Switch number Switch description 1 Reserved Reserved Reserved Reserved Force power on The default setting is Off disabled Reserved The default setting is Off Reserved The default setting is Off DN Off w N Bypass power on password When toggled to the opposite position bypas
81. ddress is http www us pc ibm com cdt hmm html The IBM PC Company Support Page is http www us pc ibm com support index html The IBM PC Company Home Page is http www pc ibm com iv Hardware Maintenance Manual xSeries 330 Contents About this manual iii Important safety information iii Online Support acess mh iena iv IBM Online Addresses iv Chapter 1 General checkout 1 Chapter 2 General information 3 Features and specifications 4 What the xSeries 330 offers 5 Reliability availability and serviceability features 5 Server controls and indicators 6 Front VIEW ss ehe Mae 6 Rear view erori arte sen fiv da bee n 7 Turning on the server 8 Turning off the server 9 Stand by mode 9 Chapter 3 Diagnostics 11 Diagnostic tools overview 11 POSTEN an O aa aa 12 POST error messages 12 Event error 1088 ea 12 Small computer system interface messages 12 Identifying problems using status LEDs 13 Light Path Diagnostics 13 Diagnostics panel 14 Diagnostic programs and error messages 15 Text Messages i ia kicker 15 Starting the diagnostic prog
82. de the LED display on the system board to illuminate the LEDs If the system error LED is on remove the cover and check the diagnostic panel LEDs The following is a complete list of diagnostic panel LEDs followed by the FRU Action for correcting the problem The following chart is valid only when the system error LED is on Note Ifa diagnostic panel LED is on and the information LED panel system error Notes LED is off there is probably an LED problem Run LED diagnostics 1 To locate the LEDs on the system board see System board LEDs on page 41 Chapter 7 Symptom to FRU index 85 2 Check the System Error Log for additional information before replacing a FRU 3 The DIMM error LEDs processor error LEDs and VRM error LEDs turn off when the system is powered down Diagnostic Panel LED FRU Action All LEDs off Check 1 System Error Log is 75 full clear the log System Error Log forerror 2 PFA alert check Netfinity log Netfinity Manager or Netfinity Director for a cai failure clear PFA alert remove AC power for at least 20 seconds reconnect then power up system 3 Run Information Panel diagnostics CPU LED on The LED 1 Processor 1 or 2 next to the failing CPU should be 2 System Board on VRM LED on 1 System Board DASD LED on TheLED 1 Failing drive Li Senio 2 Be sure the fans are operating correctly and the air flow is good be turned on 3 SCSI Backplane FAN LED on 1
83. e power on password e Change the position of the password override jumper as described in Setting the password override switch e Remove the battery and then install the battery Setting the password override switch The following illustration shows the location of the password override switch switch 8 of switch block 1 on the system board Note The illustrations in this document might differ slightly from your hardware Switch block og SW1 D az sE 0 7 Jr al a ga o le ES lo a Jo a m N fo ss To set the password override switch 1 Review the information in Before you begin on page 42 34 Hardware Maintenance Manual xSeries 330 2 Turn off the server and peripheral devices and disconnect all external cables and power cords then remove the cover See Removing the cover on page 44 3 Toggle switch 8 on switch block 1 on the system board This clears the power on password for one boot cycle Note This means that you can now start or power up the server one time without having to use the power on password But if you do not use the Configuration Setup Utility program to change or delete the password the next time you start the server the original power on password will be reinstated Connect the server to a po
84. e part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers 110 Hardware Maintenance Manual xSeries 330 Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Korean Spanish Important All caution and danger statements in the Server Library begin with a number This number is used to cross reference an English cauti
85. e shows the pin number assignments for the auxiliary device connector on the end of the cable Table 14 Auxiliary or pointing device connector 6 pin female number assignments Pin Signal Data Not connected Ground 5 V dc Clock Sul A wl N e Not connected Ethernet ports The server comes with two integrated Ethernet controllers This controller provides an interface for connecting to 10 Mbps or 100 Mbps networks and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet local area network LAN To access the Ethernet port connect a Category 3 4 or 5 unshielded twisted pair UTP cable to the RJ 45 connector on the rear of the server Note The 100BASE TX Fast Ethernet standard requires that the cabling in the network be Category 5 or higher Configuring the Ethernet controller When you connect the server to the network the Ethernet controller for that Ethernet port automatically detects the data transfer rate 10 Mbps or 100 Mbps on the network and then sets the controller to operate at the appropriate rate In addition if the Ethernet port that the server is connected to supports auto negotiation the Ethernet controller will set the appropriate duplex state That is the Ethernet controller will adjust to the network data rate whether the data rate is standard Ethernet 10BASE T Fast Ethernet 100BASE TX
86. e to the system board d Ifthe FAN LED is lit reseat the fan Install the cover see Installing the cover on page 61 8 Start up the system the system error light will either remain on or turn off If the system error light remains on you will have to turn off the server to perform further troubleshooting 60 Hardware Maintenance Manual xSeries 330 Installing the cover The following information describes the cover installation procedure Screws To install the server cover L Clear any cables that might impede the replacement of the clear shield or the cover Install the clear shield if it was removed Note Thermal considerations require that the clear shield be installed before operating the server Install the cover by placing it into position and sliding it forward Make sure the cover engages the tabs at the front and rear of the server Attention Before sliding the cover forward make sure that all of the tabs on the cover will engage the ledge at the front of the server properly If all of the tabs do not engage the ledge properly it will be extremely difficult to remove the cover Install the screws and secure the cover as shown Reinstall the server in the rack see Rack installation on page 43 Reconnect the power cord and all external cables to the server then plug the power cords into electrical outlets I O connector locations and ports The following illustration shows the input o
87. eaming priority packets and virtual LANs which provide higher performance and throughput for your server Teaming Mode Your Ethernet controller provides options called teaming options These options increase throughput and fault tolerance when running with Windows NT 4 0 or NetWare 4 1x or later Adapter fault tolerance AFT provides automatic redundancy for your adapter If the primary adapter fails the secondary adapter takes over Adapter fault tolerance supports from 2 to 4 adapters per team e Adaptive load balancing ALB allows you to balance the transmission data flow among 2 to 4 adapters ALB also includes the AFT option You can use ALB with any 100BASE TX switch e Cisco Fast EtherChannel FEC creates a team of 2 to 4 adapters to increase transmission and reception thoughput FEC also includes the AFT option You can only use FEC with a switch that has FEC capability Teaming requires you to use both of the integrated Ethernet controllers For additional information about the teaming modes refer to the documentation that comes with these additional adapters Priority Packet Mode Priority Packet is a traffic prioritization utility that enables you to set up filters to process high priority traffic before normal traffic You can send information from critical nodes or applications with an indicated priority Because you set this priority at the host or entry point of the network the network devices can base forwarding de
88. ed to the LAN 13 Informational Explanation Team nn Secondary adapter has rejoined the Team Action None 14 Informational Explanation Team nn Secondary adapter link is up Action None 15 Error Explanation Team nn The last adapter has lost its link Network connection has been lost Action Shut down the server and replace the adapters then restart the server to reestablish the connection 16 Informational Explanation Team nn An adapter has re established the link Network connection has been restored Action None 17 Informational Explanation Team nn Preferred primary adapter has been detected Action None 18 Informational Explanation Team nn Preferred secondary adapter has been detected Action None 19 Informational Explanation Team nn Preferred primary adapter took over Action None 20 Informational Explanation Team nn Preferred secondary adapter took over Action None 21 Warning Explanation Team nn Primary adapter does not sense any Probes Possible reason partitioned Team Action Make sure the cables of the adapter team are connected to the same LAN segment Reconfigure the team if necessary Power checkout Power problems can be difficult to troubleshoot For instance a short circuit can exist anywhere on any of the power distribution busses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition A general procedure for troubleshooting power pro
89. ee some memory resources and restart 03 Error Explanation Unable to read required registry parameters Action Reconfigure the adapter team by double clicking the PROSet icon in the control panel 04 Error Explanation Unable to bind to physical adapter Action Reconfigure the adapter team by double clicking the PROSet icon in the control panel 05 Error Explanation Unable to initialize an adapter team Action Reconfigure the adapter team by double clicking the PROSet icon in the control panel 06 Informational Explanation Team nn Primary adapter is initialized Action None 07 Informational Explanation Team nn Secondary adapter is initialized Action None 08 Informational Explanation Team nn Virtual adapter or Team is initialized Action None 09 Informational Explanation Team nn Primary adapter is switching over Action None 10 Warning Explanation Team nn Adapter link down Action Make sure the adapter is functioning properly 11 Informational Explanation Team nn Secondary adapter took over Action None Chapter 3 Diagnostics 23 Table 7 NDIS Windows NT or Windows 2000 driver teaming messages for the Ethernet controller Event ID Type Description 12 Warning Explanation Team nn Secondary adapter is deactivated from the Team Action Make sure the secondary adapter is functioning properly and that the adapter cable is securely connect
90. efault settings choices on the main menu of the Configuration Setup Utility do not save the PCI Slot Device Information settings PCI Device Control allows you to enable or disable the PCI slots from this menu The default setting is Enable for all the PCI slots If you select Disable the system will not configure the disabled device and the operating system will not see the device This is equivalent to unplugging the device Memory Settings Select this choice to manually disable or enable a bank of memory If a memory error is detected during POST or memory configuration the server will automatically disable the failing memory bank and continue operating with reduced memory capacity If this occurs you must manually enable the memory bank after the problem is corrected Select Memory Settings from the Advanced Setup menu use the arrow keys to highlight the bank that you want to enable then use the arrow keys to select Enable Error Logs Select this choice to view or clear error logs Select POST Error Log to view the three most recent error codes and messages that the system generated during POST Select Clear error logs from the POST Error Log menu to clear the error log Select System Event Error Log to view the system event error log The system event error log contains all the system error and warning messages that the system has generated You can use the arrow keys to move between pages in the system
91. er to accept your choice Do not reboot your system at this time Remove the BIOS Flash Diskette from the diskette drive Turn the server off Move the jumper on J19 to pins 2 and 3 to return to normal startup mode Restart the server The system should start up normally Troubleshooting the Ethernet controller This section provides troubleshooting information for problems that might occur with the 10 100 Mbps Ethernet controller Network connection problems If the Ethernet controller cannot connect to the network check the following Make sure that the cable is installed correctly The network cable must be securely attached at all connections If the cable is attached but the problem persists try a different cable If you set the Ethernet controller to operate at 100 Mbps you must use Category 5 cabling If you directly connect two workstations without a hub or if you are not using a hub with X ports use a crossover cable Note To determine whether a hub has an X port check the port label If the label contains an X the hub has an X port Determine if the hub supports auto negotiation If not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub Check the LAN activity light on the front of the server The LAN activity light illuminates when the Ethernet controller sends or receives data over the Ethernet Network If the LAN activity light is off make sure
92. erver Pull up on the system board to remove from the chassis Chapter 6 FRU information service only 81 82 Hardware Maintenance Manual xSeries 330 Chapter 7 Symptom to FRU index This index supports Netfinity 4100R servers The Symptom to FRU lists symptoms errors and the possible causes The most likely cause is listed first Use this Symptom to FRU index to help you decide which FRUs to have available when servicing the computer The POST BIOS displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Note One beep after successfully completing POST indicates the system is functioning properly Beeps Description 1 2 3 One beep e A pause or break e Two beeps e A pause or break e Three Beeps 4 Four continuous beeps Beep Symptom FRU Action 1 1 2 Processor register test 1 Optional Processor if installed failed 2 Processor 1 1 3 CMOS write read test failed 1 Battery 2 System Board 1 1 4 BIOS EEPROM checksum 1 DIMM failed 2 System Board 1 2 1 Programmable Interval 1 System Board Timer failed 1 2 2 DMA initialization failed 1 System Board 1 2 3 DMA page register 1 System Board write read failed 1 2 4 RAM refresh verification 1 DIMM failed 2 System Board 1 3 1 1st 64K RAM test failed
93. etermination If possible have this information available when requesting assistance from Service Support and Engineering functions e Machine type and model e Processor or hard disk upgrades e Failure symptom Do diagnostics fail What when where single or multiple systems Is the failure repeatable Has this configuration ever worked Ifit has been working what changes were made prior to it failing Is this the original reported failure e Reference Diagnostics version Type and version level e Hardware configuration Print print screen configuration currently in use BIOS level e Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same Reference Diagnostics Diskette version Have the same configuration options set in the system RN Oy Ol ie Ge ca Have the same setup for the operation system control files Comparing the configuration and software set up between working and non working systems will often lead to problem resolution References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM
94. event error log Select Clear error logs from the System Event Error Log menu to clear the error or event log Save Settings Select this choice to save your customized settings Restore Settings Select this choice to delete your changes and restore the previous settings Load Default Settings Chapter 4 Configuring the server 33 Select this choice to cancel your changes and restore the factory settings e Exit Setup If you have made any changes the program will prompt you to save the changes or exit without saving the changes Using passwords The System Security choice appears only on the full Configuration Setup Utility menu After you select this choice you can implement two levels of password protection power on password and administrator password Power on password After you set a power on password you can enable the unattended start mode This locks the keyboard and mouse but allows the system to start the operating system The keyboard and mouse remain locked until you enter the correct password You can use any combination of up to seven characters A Z a z 0 9 and blanks for your power on password Keep a record of your password in a secure place If you forget the power on password you can regain access to the server through one of the following methods e Ifan administrator password is set enter the administrator password at the power on prompt Start the Configuration Setup Utility program and change th
95. f any other server reference Changing the servers position in the C2T chain will not effect their IP addresses Note Operational notes 1 Server 1 usually the server at the bottom of the rack is the server to which you connect the C2T device break out cable Server 1 must not be turned off powered down for the chain to work properly If server 1 is turned off powered down it must be removed from the chain and replaced by the next server in the chain 4 Forthe chain to operate properly no more than two adjacent servers can be unplugged from the wall outlet at the same time 5 Ifyouare usinga flat panel monitor you might need to adjust the image lock on your monitor when multiple servers are connected using C2T interconnect cables To adjust this image select one of the middle servers in the chain by pressing the select button on the front of the server then adjust the image lock accordingly For more information on how to adjust the image lock refer to the documentation that came with your flat panel monitor 6 When removing or replacing servers or changing cables in the chain it is possible for more than one select LED to be illuminated on the servers in the chain To clear all but the selected server LED press the select button on any one of the servers in the chain 7 Ifyouturnoffa selected server you must select another server that is powered up For the location of the select button see Server controls and indi
96. face e Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en presence de dommages mat riels e Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les cables qui la relient aux r seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration e Lorsque vous installez ou que vous d placez le present produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Chapter 9 Related service information 127 Connexion D connexion 1 Mettez les unit s 1 Mettez les unit s hors tension hors tension 2 Commencez par 2 D branchez les brancher tous les cordons cordons sur les d alimentation des unit s prises 3 Branchez les c bles 3 D branchez les d interface sur des c bles d interface connecteurs des connecteurs 4 Branchez les 4 D branchez tous les cordons cables des unit s d alimentation sur des prises 5 Mettez les unit s sous tension Notice n 2 ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre syst me est dot d un module contenant une pile au lithium v
97. ffettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali e Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza e Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza e Quando possibile collegare o scollegare i cavi di segnale con una sola mano e Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa e Scollegareicavi di alimentazione i sistemi di telecomunicazioni le reti ei modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione e Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit collegate Chapter 9 Related service information 135 Per collegare Per scollegare 1 SPEGNERE tuttii SPEGNERE tuttii dispositivi dispositivi 2 Collegare prima Rimuovere prima i tutti i cavi alle cavi di unit alimentazione dalle 3 Collegare i cavi di prese elettriche segnale ai 3 Rimuovere i cavi di connettori segnale dai connettori 4 Collegare i cavi di alimentazione alle 4 prese elettriche 5 ACCENDERE le Rimuovere tutti i cavi dalle unit
98. ge 34 for more information e Start Options Select this choice to view or change the start options This choice appears only on the full Configuration Setup Utility main menu Start options take effect when you start the server You can select keyboard operating characteristics such as the keyboard speed You also can specify whether the keyboard number lock starts on or off You also can enable the server to run without a diskette drive monitor or keyboard Note To determine if you should configure your server to operate without a keyboard see Table 16 on page 73 The server uses a startup sequence to determine the device from which the operating system loads For example you can define a startup sequence that checks for a startable diskette in the diskette drive then checks the hard disk drive in bay 1 and then checks a network adapter If the Boot Fail Count choice is enabled you must restart the system three times to restore the system BIOS default settings If this choice is disabled the system BIOS defaults can only be restored from the Configuration Setup Utility main menu You can enable a virus detection test that checks for changes in the master boot record at startup e Advanced Setup Select this choice to change values for advanced hardware features such as cache control and PCI configuration This choice appears only on the full Configuration Setup Utility main menu A warning message appears above the choices
99. git device ID date is the date that the diagnostic test was run and the error recorded cc is the check digit that is used to verify the validity of the information text message isthe diagnostic message that indicates the reason for the problem Text messages The diagnostic text message format is as follows Function Name Result test specific string where Function Name is the name of the function being tested when the error occurred This corresponds to the function code fff given in the previous list Result can be one of the following Passed This result occurs when the diagnostic test completes without any errors Failed This result occurs when the diagnostic test discovers an error User Aborted This result occurs when you stop the diagnostic test before it is complete Not Applicable This result occurs when you specify a diagnostic test for a device that is not present Aborted This result occurs when the test could not proceed because of the system configuration Chapter 3 Diagnostics 15 Warning This result occurs when a possible problem is reported during the diagnostic test such as when a device that is to be tested is not installed Test Specific String This is additional information that you can use to analyze the problem Starting the diagnostic programs You can press F1 while running the diagnostic programs to obtain Help information You also can press F1 from within a help screen to obtain
100. green Reset button Select button indicator green System error light amber Diskette drive activity light green Diskette eject button Hard disk drive status light amber ra bl AT LI FINTO CD activity light green CD eject button Hard disk drive activity light green Power control button Press this button to manually turn the server on or off Power on light This green LED lights and stays on when you turn on your server and blinks when the server is in standby mode Reset button Press this button to reset the server and run the power on self test POST You might need to use a pen or the end of a straightened paper clip to press the button Select button indicator Press this button to select the server in the C2T chain The green LED on this button lights when the monitor keyboard and mouse are logically connected to this server System error light This amber LED lights when a system error occurs An LED on the Light Path Diagnostic panel on the system board will also be on to further isolate the error Diskette drive activity light When this LED is on it indicates that the diskette drive is in use Diskette eject button Push this button to release a diskette from the drive Hard disk drive status ligh
101. hat all power cords are disconnected from the power source AA 2 ae 11 gt Turning off the server Turning off the server refers to the act of disconnecting the server from the power source 8 Hardware Maintenance Manual xSeries 330 Complete the following steps to turn off the server 1 Refer to your operating system documentation for the proper procedure to shut down the operating system Note Each operating system is different Some will allow an immediate shut down while others require and orderly shut down procedure Press the power control button on the front of the server This will put the server in the stand by mode Disconnect the server from the power source Note After turning off the server wait at least 5 seconds before you turn on the server again Stand by mode Stand by puts the server in a wait state When in a wait state the server is not running the operating system and all core logic is shut down except for the service processor Complete the following steps to put the server into stand by mode 1 Refer to your operating system documentation for the proper procedure to shut down the operating system Note Each operating system is different Read all the documentation about shutting down the operating system before continuing Press the power control button on the front of the server Chapter 2 General information 9 10 Hardware Maintenance Manual xSeries 330 Chapter 3 Di
102. he external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn Remove the cover Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage Check for worn frayed or pinched cables Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent th
103. he failure symptom in Chapter 7 Symptom to FRU index on page 83 YES Run the Diagnostic Programs If necessary refer to Starting the diagnostic programs on page 16 If you receive an error go to Chapter 7 Symptom to FRU index on page 83 If the diagnostics completed successfully and you still suspect a problem see Undetermined problems on page 98 2 Hardware Maintenance Manual xSeries 330 Chapter 2 General information The IBM server xSeries 330 server is a one U high rack model server for high volume network transaction processing This high performance symmetric multiprocessing SMP server is ideally suited for networking environments that require superior microprocessor performance efficient memory management flexibility and reliable data storage The xSeries 330 server comes with a three year limited warranty and IBM Server Start Up Support If you have access to the World Wide Web you can obtain up to date information about your xSeries 330 model and other IBM server products at the following World Wide Web address http www ibm com eserver xseries 1 Racks are marked in vertical increments of 1 75 inches each Each increment is referred to as a unit or a U A one U high device is 1 75 inches tall Copyright IBM Corp 2000 3 Features and specifications The following table provides a summary of the features and specifications for the xSeries 330 server Table 1 Features and
104. her a problem is caused by the hardware or by the software you can run the diagnostic programs to confirm that the hardware is working properly When you run the diagnostic programs a single problem might cause several error messages When this occurs work to correct the cause of the first error message After the cause of the first error message is corrected the other error messages might not occur the next time you run the test A failed system might be part of a shared DASD cluster two or more systems sharing the same external storage device s Prior to running diagnostics verify that the failing system is not part of a shared DASD cluster A system might be part of a cluster if e The customer identifies the system as part of a cluster e One or more external storage units are attached to the system and at least one of the attached storage units is additionally attached to another system or unidentifiable source e One or more systems are located near the failing system If the failing system is suspected to be part of a shared DASD cluster all diagnostic tests can be run except diagnostic tests which test the storage unit DASD residing in the storage unit or the storage adapter attached to the storage unit Notes 1 Safety information see Safety information on page 107 2 For systems that are part of a shared DASD cluster run one test at a time in looped mode Do not run all tests in looped mode as this could en
105. hernet port 2 Ethernet 2 speed indicator This green LED lights when the speed of the Ethernet LAN connected to Ethernet port 2 is 100 Mbps Turning on the server Turning on the server refers to the act of plugging the power cord of your server into the power source and starting the operating system Complete the following steps to turn on the server 1 Plug the power cord of your server into the power source Note Plugging the power cord into a power source may cause the server to start automatically This is an acceptable action 2 Wait 30 seconds then press the power control button on the front of the server e You can press the Power control button on the front of the server to start the server Note After you plug the power cord of your server into an electrical outlet wait approximately 20 seconds before pressing the Power control button During this time the system management processor is initializing and the Power control button does not respond e If the server is turned on and a power failure occurs the server will start automatically when power is restored e The Advanced System Management Processor can also turn on the server A A CAUTION The power control button on the device and the power switch on the power supply if there is one do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure t
106. ic random access memory SDRAM dual inline memory modules DIMMs System management capabilities The server comes with an Advanced System Management Processor on the system board This processor in conjunction with the systems management software that is provided with the server enables you to manage the functions of the server locally and remotely The Advanced System Management Processor also provides system monitoring event recording and dial out alert capability Note The Advanced System Management Processor is sometimes referred to as the service processor Refer to the documentation provided with the system management software for more information Integrated network environment support The server comes with two Ethernet controllers on the system board Each Ethernet controller has an interface for connecting to 10 Mbps or 100 Mbps networks The server automatically selects between 10BASE T and 100BASE TX Each controller provides full duplex FDX capability which allows simultaneous transmission and reception of data on the Ethernet local area network LAN IBM ServerGuide CDs The ServerGuide CDs that are included with the server provide programs to help you set up your server and install the network operating system NOS The ServerGuide program detects the hardware options that are installed and provides the correct configuration programs and device drivers In addition the ServerGuide CDs include a variety of appli
107. ies 330 server 39 System boards sursis re 40 System board options connectors 40 System board LEDs 41 Before you begin tio ij io eee 42 System reliability considerations 42 Working inside a server with power on 42 Rack installation 43 Removing the cover 44 Working with adapters 44 Adapter considerations 45 Installing an adapter 46 Hard disk drives sa iii en ees nen 48 Preinstallation steps 48 Installing or replacing a hard disk drive 49 Hot swap disk drives 50 Preinstallation steps 50 Installing hot swap disk drives 50 Replacing a drive in a hot swap bay 51 Memory cee oad ho es ies ae lo Sad TA Laie ated ee 53 Installing memory modules 53 Microprocessor 55 Installing the microprocessor 56 Removing a Microprocessor 57 Fan assembly replacement 59 Installing the cover 61 I O connector locations and ports 61 Input Output ports 62 Serial porto cit an ein tes Mia Sein as 62 Universal Serial Bus ports
108. irst remove power devices cords from outlet 3 Attach signal cables to 3 Remove signal cables connectors from connectors 4 Attach power cords to 4 Remove all cables from outlet devices 5 Turn device ON e Statement 2 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations e Statement 3 A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure 112 Hardware Maintenance Manual xSeries 330 A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not sta
109. ists contact your network supplier Insufficient number of arguments specified Explanation The appropriate or expected number of parameters was not entered in a command Action Check the parameters required for the given command If the problem persists contact your network supplier Duplicate slot numbers detected Explanation An attempt has been made to bind the same slot number more than once Action Check the slot numbers entered during the bind Adapter slot numbers must be valid and unique If the problem persists contact your network supplier Xxx is not supported for AFT team Explanation A bind command has been issued for adapters not supported by AFT NLM Action Make sure that you attempt to bind only adapters supported by AFT NLM Primary and Secondary adapters do not match AFT group is not created Explanation A bind command was entered for an adapter team that is a combination of server and client adapters An AFT team must be a grouping of the same classification of adapter Action Verify that all the adapters bound in a team are of the same classification Requested number of Secondary cards are not found Explanation The number of adapters specified in the bind command could not be located Action Verify the numbers and slot locations of the adapters to be bound If the problem persists contact your network supplier Failed to create AFI group Make sure that the drivers for
110. ive 5 System Board Monitor problems general Some IBM 1 Monitor monitors have their SOT self tests If you 2 Run Video Diagnostics If diagnostics pass the problem may be a suspect a problem with the monitor refer to video driver the information that comes with the monitor for adjusting and testing 3 Display Adapter System Board instructions No video 1 Make sure correct machine is selected 2 Make sure all cables are locked down POST error codes In the following error codes X can be any number or letter Error Code Symptom FRU Action 062 Three consecutive 1 Run Configuration Setup boot failures using the default 2 Battery configuration 3 System Board 4 Processor 101 102 System and processor 1 System Board error 106 System and processor error 1 System Board 111 Channel check error 1 Failing adapter 2 Memory DIMM 3 System Board 114 Adapter read only memory error 1 Failing Adapter 2 Run Diagnostics 90 Hardware Maintenance Manual xSeries 330 Error Code Symptom FRU Action and any additional desired settings then save the configuration 129 Internal cache error 1 Processor 2 Optional Processor if installed 3 System Board 151 Real time clock error 1 Run Diagnostics 2 Battery 3 System Board 161 Real time clock battery error 1 Run Configuration Setup 2 Battery 3 System Board 162 Device Configuration Error 1
111. lect this choice to view or change the settings for advanced configuration options SCSI Disk Utilities Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device To use the utility program select a drive from the list Read the screens carefully before making a selection Note If you press Ctrl A before the selected drives are ready an Unexpected SCSI Command Failure screen might appear Restart the server and watch the SCSISelect messages as each drive spins up After the drive that you want to view or format spins up press Ctrl A Using the Preboot eXecution Environment boot agent utility program The Preboot eXecution Environment PXE boot agent is a built in menu driven configuration utility program that you can use to Change network startup boot protocols Change startup boot order Select whether or not to display setup prompt Set menu wait time Select OS wake up support Starting the PXE boot agent utility program The following sections provide the instructions needed to start the PXE Boot Agent Utility and descriptions of the menu choices available To start the PXE Boot Agent Utility program 1 2 Turn on the server When the Initializing Intel R Boot Agent Version X X XX PXE 2 0 Build XXX WfM 2 0 prompt appears press Ctrl S Chapter 4 Configuring the server 37 Note By default you will have 2 seconds after the prompt appears on the screen to press
112. les Note Do not secure cables too tightly Over tightening can cause internal damage to cables Chapter 5 Installing options 75 76 Hardware Maintenance Manual xSeries 330 Chapter 6 FRU information service only Field Replacement Units FRUs should be replaced by qualified service personnel only Note Read Safety information on page 107 and Before you begin on page 42 Diskette CD ROM drives To remove the diskette CD ROM drive 1 Power off the server 2 Remove the cover See Removing the cover on page 44 3 Disconnect the cables for the floppy disk drive and the CD ROM drive from the system board Remove the fans See Fan assembly replacement on page 59 Remove the screws Gently pull back and up to remove the drives from the chassis Copyright IBM Corp 2000 77 Diskette CD ROM drive bracket gt Slim adapter board Diskette drive retaining wire retaining wire A Diskette drive CD ROM drive To remove the diskette CD ROM drive bracket Note Read Safety information on page 107 and Before you begin on page 42 1 Remove the diskette CD ROM drive See Diskette CD ROM drives on page 77 2 Remove the diskette drive a Remove the diskette drive retaining wire by releasing it from the metal tab and removing it from the holes and put it in a safe place Lift the diskette drive up on one side until it will separates from the bracke
113. ll the terminator card again if you ever remove the microprocessor and do not replace the microprocessor 5 Install the microprocessor a Touch the static protective package containing the new microprocessor to any unpainted metal surface on the server then remove the microprocessor from the package b Orient the microprocessor over the microprocessor connector as shown in the illustration Carefully press the microprocessor into the connector Note To avoid bending the pins on the microprocessor do not use excessive force when pressing it into the connector Microprocessor orientation indicator Microprocessor Microprocessor Microprocessor connector release lever Rear of server 56 Hardware Maintenance Manual xSeries 330 9 Push the microprocessor release lever down to lock the microprocessor into place Install the heat sink on the microprocessor a d Peel the plastic protective strip off the bottom of the heat sink Make sure the square of thermal material is still on the bottom of the heat sink Align and place the heat sink on top of the microprocessor Note Locate the slot in the channel of the heat sink Orientate the heat sink so the slot will be at the rear of the server Align and place the clip over the heat sin then snap the clip into place over the heat sink with the heat sink release lever in the up position Note If you remove the microprocessor later remember to install the
114. ly cooled see Temperature temperature level warning system board checkout on page 26 is over recommended temperature 2 Replace system board System board is under recommended 1 Ambient temperature must be within normal operating temperature level warning system board specifications see Features and specifications on page 4 is under recommended temperature System overtemperature forCPU X 1 Ensure system is being properly cooled see Temperature level warning CPU X reporting over checkout on page 26 temperature condition System under recommended CPU X 1 Ambient temperature must be within normal operating temperature level warning system specifications see Features and specifications on page 4 reporting under temperature condition for CPU X Fan error messages Message Action Fan X failure level critical fan X 1 Check connections to fan X nada failure 2 Replace fan X Fan X fault level critical fan X 1 Check connections to fan X beyond recommended RPM range 2 Replace fan X Fan X Outside Recommended Speed 1 Replace Fan X Action System shutdown Refer to the following tables when experiencing system shutdown related to voltage or temperature problems Voltage related system shutdown Message Action System shutoff due to X current over 1 See Power checkout on page 24 max value level critical system drawing too much curren
115. m management The RS 485 ports in and out are used for creating a system management bus between several servers Select light This green LED lights when the monitor keyboard and mouse are logically connected to this server This light duplicates the Select button LED on the front of the server Cable Chaining Technology OUT This port is used to connect the server to a keyboard monitor and pointing device It is also used to connect multiple servers together to share a single keyboard monitor and pointing device Serial port Signal cables for modems or other serial devices connect here to the 9 pin serial port connector Cable Chaining Technology IN This port is used to connect multiple servers together to share a single keyboard monitor and pointing device USB 2 Universal Serial Bus 2 USB 1 Universal Serial Bus 1 System error light This amber LED lights when a system error occurs An LED on the Light Path Diagnostic panel on the system board may also be on to further isolate the error This light duplicates the system error light on the front of the server Chapter 2 General information 7 Power on light This green LED lights and stays on when you turn on your server and will blink when the server is in standby mode This light duplicates the power on light on the front of the server Ethernet 2 link indicator This green LED lights when there is an active link connection on the 10BASE T or 100BASE TX interface for Et
116. m the top of the screen When the tests have completed you can view the Test Log by selecting Utility from the top of the screen If the hardware checks out OK but the problem persists during normal server operations a software error might be the cause If you suspect a software problem refer to the information that comes with the software package Viewing the test log The test log will not contain any information until after the diagnostic program has run Note If you already are running the diagnostic programs begin with step 3 on page 17 To view the test log 16 Hardware Maintenance Manual xSeries 330 Turn on the server and watch the screen If the server is on shut down your operating system and restart the server When the message F2 for Diagnostics appears press F2 If a power on password is set the server prompts you for it Type in the appropriate password then press Enter When the Diagnostic Programs screen appears select Utility from the top of the screen Select View Test Log from the list that appears then follow the instructions on the screen The system maintains the test log data while the server is powered on When you turn off the power to the server the test log is cleared Chapter 3 Diagnostics 17 Recovering BIOS If the BIOS has become corrupted such as from a power failure during a flash update you can recover the BIOS using the BIOS code page jumper and a BIOS flash diskette
117. mentaci n sistemas de telecomunicaciones redes y m dems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n e Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados 142 Hardware Maintenance Manual xSeries 330 Para la conexin Para la desconexiin 1 AP GUELO todo 1 AP GUELO todo 2 En primer lugar 2 En primer lugar conecte los cables a retire cada cable de los dispositivos alimentaciin de la toma de 3 Conecte los cables non alimentaciin conectores 3 Retire los cables de 4 Conecte cada cable se al 2 los de alimentaci n a la CONECTOTES toma de 4 Retire los cables de alimentaci n los dispositivos 5 ENCIENDA el dispositivo Declaraci n 2 A PRECAUCI N Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma
118. n Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enth lt Lithium und kann bei unsachgem fser Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht e mit Wasser in Ber hrung bringen e ber 100 C erhitzen e reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten Hinweis 3 A ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes e Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung fiihren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden miissen Die Verkleidung des CD ROM Laufwerks nicht ffnen 132 Hardware Maintenance Manual xSeries 330 e Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftreten A VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden Hinweis 4 LE 218 kg 232 kg 255 kg ACHTUNG
119. ne type and model the server serial number and the revision level or issue date of the BIOS stored in the flash electronically erasable programmable ROM EEPROM System Card Data Select this choice to view vital product data VPD for some server components e Devices and I O Ports 30 Hardware Maintenance Manual xSeries 330 Select this choice to view or change the assignments for devices and input output ports This choice appears only on the full Configuration Setup Utility main menu This choice also allows you to enable or disable the integrated SCSI and Ethernet controllers The default setting is Enable for all the controllers If you select Disable the system will not configure the disabled device and the operating system will not see the device This is equivalent to unplugging the device Ifthe on board SCSI controller is disabled and no other storage device is installed operating system startup cannot occur Select System Service Processor Settings to view the interrupt request setting IRQ used by the Advanced System Management Processor system service processor You can then use the arrow keys to select a new IRQ setting for the Advanced System Management Processor from the list of available choices Date and Time Select this choice to set the system date and time and to change the system time sent to the Advanced System Management Processor service processor when the server is started This
120. nector or bank of connectors from Disabled to Enabled 54 Hardware Maintenance Manual xSeries 330 Microprocessor The server comes with one or two microprocessors installed on the system board If you have two or had one and you installed a second microprocessor the server can operate as a symmetric multiprocessing SMP server With SMP certain operating systems and application programs can distribute the processing load between the microprocessors This enhances performance for database and point of sale applications integrated manufacturing solutions and other applications Notes 1 Before you install a new microprocessor review the documentation that comes with the microprocessor so that you can determine whether you need to update the server basic input output system BIOS The latest level of BIOS for the server is available through the World Wide Web 2 Obtain an SMP capable operating system optional For a list of supported operating systems see http www ibm com pc us compat on the World Wide Web 3 Ifthe server comes with one microprocessor it is installed in microprocessor connector 1 This is the startup boot microprocessor If you install a second microprocessor in microprocessor connector 2 the two microprocessors will share the system load after the system has started Attention To avoid damage and ensure proper server operation install microprocessors that are the same type and have the same cache si
121. nnector is identified by the keyboard icon Note If you attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST The following table shows the pin number assignments for the keyboard connector on the end of the cable Table 12 Keyboard connector 6 pin female number assignments Pin I O Signal 1 I O Data 2 N A Reserved 3 N A Ground 4 N A 5 V dc 5 1 0 Keyboard clock 6 N A Reserved Video connector The following table shows the pin number assignments for the 15 pin analog video connector on the end of the C2T device breakout cable This cable is not labeled but is easily identified by the dark blue 15 pin connector 5 1 Table 13 Video connector 15 pin female number assignments Pin Signal Pin Signal Pin Signal 1 Red 6 Ground 11 Not connected 2 Green or monochrome 7 Ground 12 DDCSDA 3 Blue 8 Ground 13 Horizontal synchronization Hsync 4 Not connected 9 5Vde 14 Vertical synchronization Vsync DDC 5 Ground 10 Ground 15 DDCSCL Auxiliary device pointing device connector On the end of the C2T device breakout cable there is one auxiliary device connector that supports a mouse or other pointing device This connector is identified by the mouse icon 66 Hardware Maintenance Manual xSeries 330 The following tabl
122. ocessor Retainer clip Terminator card Fan assembly replacement The server comes with six replaceable fans Attention Replace a fan that has failed within 48 hours to help ensure proper cooling The following illustration shows the replacement of a fan Note The illustrations in this document might differ slightly from your hardware Complete the following steps to replace the fan assembly Chapter 5 Installing options 59 Review the safety precautions listed in Safety information on page 107 Turn off the server and peripherals disconnect cables and cords Remove the cover See Removing the cover on page 44 for details prio ey cr Determine which fan to replace by checking the LED at each fan a lit LED indicates the fan to replace See Identifying problems using status LEDs on page 13 Note The fan LEDs are illuminated by the light path diagnostic circuit and will remain lit for up to 12 hours after the AC power has been removed from the server 5 Remove the fan from the server a Disconnect the fan cable from the system board b Lift the fan away from the server 6 Install the replacement fan a Orientate the fan so that the air flow arrow on the side of the fan is facing or pointing toward the rear of the server Note Proper air flow is from the front to the rear of the server b Push the replacement fan assembly into the server until it clicks into place c Connect the fan cabl
123. odel specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer General safety Follow these rules to ensure general safety Copyright IBM Corp 2000 Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving part
124. ol de alimentaci n del dispositivo y el interruptor de alimentaci n de la fuente de alimentaci n no apagan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaci n de la fuente de alimentaci n 144 Hardware Maintenance Manual xSeries 330 AA 2 ae 1 0 Declaraci n 10 A PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor Chapter 9 Related service information 145 Send us your comments We want to know your opinion about this manual part number 06P1796 Your input will help us to improve our publications Please photocopy this survey complete it and then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone number 1 Do you like this manual Q Yes DNo 2 What would you like to see added changed or deleted in this manual 3 What is your service experience level Q Less than five years Q More than five years 4 Which servers do you service most Thank you for your response 146 Hardware Maintenance Manual xSeries 330 Problem determination tips Notices Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem d
125. on or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Chapter 9 Related service information 111 e Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to 2 F
126. on this menu to alert you that the system might malfunction if these options are configured incorrectly Follow the instructions on the screen carefully Processor Serial Number Access Select this choice to identify if the microprocessor serial number in the microprocessor is readable System Partition Visibility Select this choice to identify if the System Partition is visible To make the System Partition visible set this value to Visible To make the System Partition invisible set this value to Hidden Core Chipset Control Select this choice to modify settings that control features of the core chip set on the system board 32 Hardware Maintenance Manual xSeries 330 Attention Do not make changes here unless directed to do so by an IBM authorized service representative Cache Control Select this choice to enable or disable the microprocessor cache In addition you can set the microprocessor cache mode to write back WB or write through WT Selecting write back mode will provide the maximum system performance PCI Slot Device Information Select this choice to view and identify system resources used by PCI devices PCI devices automatically communicate with the server configuration information This usually results in automatic configuration of a PCI device Attention You must use the menu selections to save custom settings for the PCI Slot Device Information choice The save restore and load d
127. online documentation from which you can select different categories To exit Help and return to where you left off press Esc To start the diagnostic programs 1 Turn on the server and watch the screen When the message F2 for Diagnostics appears press F2 Type in the appropriate password then press Enter Select either Extended or Basic from the top of the screen Sl When the Diagnostic Programs screen appears select the test you want to run from the list that appears then follow the instructions on the screen Notes a Ifthe server stops during testing and you cannot continue restart the server and try running the diagnostic programs again b The keyboard and mouse pointing device tests assume that a keyboard and mouse are attached to the server c Ifyou run the diagnostic programs with no mouse attached to the server you will not be able to navigate between test categories using the Next Cat and Prev Cat buttons All other functions provided by mouse selectable buttons are also available using the function keys d You can test the USB keyboard by using the regular keyboard test The regular mouse test can test a USB mouse Also you can run the USB hub test only if there are no USB devices attached e You can view server configuration information such as system configuration memory contents interrupt request IRO use direct memory access DMA use device drivers and so on by selecting Hardware Info fro
128. ons that you intend to install e Back up all important data before you make changes to disk drives e Have a small flat blade screwdriver available e Fora list of supported options for the server refer to http www ibm com pc us compat on the World Wide Web e For your convenience during setup and service you might want to have a separate location where you can temporarily connect the server to a power source using a separate power cord keyboard monitor and mouse using a separate C2T device breakout cable Additional C2T cables are available in the cable option kit System reliability considerations To help ensure proper cooling and system reliability make sure e Each of the drive bays has either a drive or a filler panel installed e The cover is in place during normal operations or is removed for no longer than 30 minutes while the server is operating e There is space around the server to allow the server cooling system to work properly Leave about 127 mm 5 in of space around the front and rear of the server e Cables for optional adapters are routed according to the instructions provided with the adapters e A failed fan is replaced within 48 hours Working inside a server with power on Your server is designed to operate safely while turned on with the cover removed Follow these guidelines when you work inside a server that is turned on e Avoid loose fitting clothing on your forearms Button long sleeved
129. operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or Chapter 9 Related service information 147 Trademarks HelpCenter IBM NetBAY3 Netfinity Manager SystemXtra Notes service The evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user The following items are trademarks of the IBM Corporation in the United States or other countries or both HelpFax OS 2 Netfinity ThinkPad The following terms are trademarks of other companies Lotus Development Corporation MMX and Pentium are trademarks or registered trademarks of Intel Corporation UNIX is a trademark or registered trademark of The Open Group in the United States and other countries Windows NT is a trademark or registered trademark of Microsoft Corporation 148 Hardware Maintenance Manual xSeries 330 Part Number 06P1796 File Number on recycled paper containing 10 Printed in the United States of America recovered post consumer fiber 06P1796
130. other person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or bulging capacitor e Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord Chapter 9 Related service information 109 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between t
131. ous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation e Ne la jetez pas l eau e Ne l exposez pas une temp rature sup rieure 100 C e Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur Notice n 3 ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes e N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance a l int rieur 128 Hardware Maintenance Manual xSeries 330 e Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document A DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer a l aide d instruments optiques vitez une exposition directe au rayon Notice n 4 A 218 kg 232 kg 255 kg ATTENTION Faites vous aider pour soulever ce
132. port 802 1p for tagging to be effective After you set up the priority filter in Priority Packet you must launch IBMSet and select 802 1p 802 10 Tagging on the Advanced tab 68 Hardware Maintenance Manual xSeries 330 Note IEEE 802 1p tagging increases the size of the packets it tags Some hubs and switches will not recognize the larger packets and will drop them Check your hub or switch documentation to see if they support 802 1p You can configure the switch to strip the tags from the packets and send it on to the next destination as normal traffic If these devices do not support 802 1p or if you are not sure use High Priority Queue HPO to prioritize network traffic The requirements for effectively using IEEE 802 1p tagging are e The other devices receiving and routing 802 1p tagged packets must support 802 1p e The adapters on these devices must support 802 1p The Ethernet controller in all IBM Netfinity 10 100 Ethernet Security Adapters and IBM 10 100 Ethernet Server Adapters support 802 1p e The adapter cannot be assigned to an adapter team e Ifyou are setting up VLANs and packet tagging on the same adapter 802 1p 802 10 Tagging must be enabled on the IBMSet Advanced tab If your network infrastructure devices do not support IEEE 802 1p or you are not sure you can still define filters and send packets as high priority While High Priority Queue HPO does not provide the precise priority levels of 802 1p tagging i
133. r 9 Related service information 121 Il gt I 8 o 82kg 180 gt 82 kg 180 83 122 Hardware Maintenance Manual xSeries 330 11 i DF A Chapter 9 Related service information 123 Netfinity Server Library ATER UEM ME 1 1 1 A A
134. r is working 3 Boot an operating system that has a mouse or pointing device driver Verify the functionality of the mouse or pointing device Test your keyboard by typing a few words within an application Use your keyboard to switch to the last server in the chain For example if there are 42 servers in the chain Press NumLock twice press 4 press 2 press Enter The monitor screen should go blank after the second NumLock then become active again after the Enter is pressed showing the screen output of the selected server Verify the keyboard and mouse functionality If successful the C2T chain is tested Note If you were unable to perform steps 2 through 4 verify that the C2T breakout cable is properly connected to the C2T OUT port of server 1 Retry the test steps 2 through 4 If the problem persists disconnect the C2T chaining cable from the C2T IN port of server 1 Retry the test If the problem persists the problem is due to either a faulty breakout cable or a faulty server If the problem ceased to exist after the chaining cable was disconnected the problem is probably caused by an anomaly in the chain A procedure that could be 74 Hardware Maintenance Manual xSeries 330 used to identify the failing node cable or system consists of reconnecting the chain a node at a time until the failing node is isolated Cable management Use the cable ties and hook and loop straps that are supplied with your server to secure the cab
135. rams 16 Viewing the test log 16 Recovering BIOB iii 18 Troubleshooting the Ethernet controller 19 Network connection problems 19 Ethernet controller troubleshooting chart 19 Ethernet controller messages 20 Novell NetWare or IntraNetWare server ODI driver teaming messages 21 NDIS 4 0 Windows NT driver messages 22 Power checkout 24 Replacing the battery 25 Temperature checkout 26 Chapter 4 Configuring the server 29 Using the Configuration Setup Utility program 29 Starting the Configuration Setup Utility program 29 Choices available from the Configuration Setup main MENU ria fo tb i des 29 Using passwords 34 Power on password 34 Administrator password 35 Using the SCSISelect utility program 36 Starting the SCSISelect utility program 36 Choices available from the SCSISelect menu 36 Using the Preboot eXecution Environment boot agent utility program 37 Starting the PXE boot agent utility program 37 Choices available from the PXE boot agent utility 38 Copyright IBM Corp 2000 Chapter 5 Installing options 39 Major components of the xSer
136. re into the beam do not view directly with optical instruments and avoid direct exposure to the beam e Statement 4 A 218 kg 37 lbs 232 kg 70 5 lbs 255 kg 121 2 Ibs CAUTION Use safe practices when lifting e Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 10 e Chapter 9 Related service information 113 e Statement 10 A CAUTION Do not place any object weighing more than 82 kg 180 lbs on top of rack mounted devices 114 Hardware Maintenance Manual xSeries 330 Importante Todas as instruc es de cuidado e perigo da Server Library comecam com um n mero Este n mero utilizado para fazer refer ncia cruzada de uma instru o de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instru es de cuidado ou perigo encontradas nesta se o Por exemplo se uma instru o de cuidado iniciada com o n mero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o 1 Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer opera o Instru o 1 PERIGO A corrente el trica proveniente de cabos de
137. re related system shutdown 97 DASD checkout 97 Bus fault messages 97 Undetermined problems 98 Chapter 8 Parts listing 101 System irta 101 Keyboards des sed inner ei 103 Power cords 104 Vi Hardware Maintenance Manual xSeries 330 Chapter 9 Related service information 107 Safety information 107 General Safety aci nass een 107 Electrical safety ns a 108 Safety inspection guide 109 Handling electrostatic discharge sensitive devices 110 Grounding requirements 111 Safety notices multi lingual translations 111 Send us your comments 146 Problem determination tips 147 Notices 2 2814 eo eel vest ns e a 147 Trademarks scontra tia Me EIN arie rias 148 Chapter 1 General checkout The server diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of the server the system board Ethernet controller video controller RAM keyboard mouse pointing device diskette drive serial ports and hard drives You can also use them to test some external devices See Diagnostic programs and error messages on page 15 Also if you cannot determine whet
138. s multicast address Action Make sure the locally administered address is valid if one is specified The address can not be a multicast address 0x03 Explanation Failed self test Action Make sure a cable is attached to the Ethernet connector If the problem persists call for service 0x0D Explanation Could not allocate enough memory for transmit queues Action 1 From the Windows NT desktop select Start gt Control Panel gt Networks gt Adapters 2 Select your IBM Ethernet adapter from the list 3 Select Properties gt Advanced 4 Lower the resource values that apply to the transmit queue Ox0E Explanation Could not allocate enough memory for receive queue Action 1 From the Windows NT desktop select Start gt Control Panel gt Networks gt Adapters 2 Select your IBM Ethernet adapter from the list 3 Select Properties gt Advanced 4 Lower the resource values that apply to the receive queue 22 Hardware Maintenance Manual xSeries 330 Table 6 NDIS Windows NT or Windows 2000 driver messages for the Ethernet controller Error code hex Description Ox0F Explanation Could not allocate enough memory for other structures Action 1 From the Windows NT desktop select Start gt Control Panel gt Networks gt Adapters 2 Select your IBM Ethernet adapter from the list 3 Select Properties gt Advanced 4 Lower the value for the resource named in the message
139. s of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective 107 e Reinstall all covers correctly before returning the machine to the customer Electrical safety A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have
140. ses the power on password if one is set for one boot cycle See Setting the password override switch on page 34 System board LEDs The following illustration identifies the LEDs on the system board El 0 an Light path N i u diagnostic circuit CR47 verification LED I Light path 8 diagnostic el panel Light path diagnostics button DIMM 1 E failure CR 38 DIMM 2 failure CR 39 DIMM 3 7 failure Rs Y gt CR 46 SE failure DIANA CR15 failure CR 54 Fan 2 2 pooR goor QUO failure CR17 Fan 6 Fan 4 Microprocessor 1 failure CR48 failure CR33 failure CR26 Microprocessor 2 Fan 5 Fan 3 failure CR53 failure CR40 failure CR31 Chapter 5 Installing options 41 Before you begin Before you begin to install options in the server read the following information e Become familiar with the safety and handling guidelines specified under Handling electrostatic discharge sensitive devices on page 110 and read the safety statements in Safety information on page 107 These guidelines will help you work safely while working with the server or options e Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and any other opti
141. shirts before working inside the server do not wear cuff links while you are working inside the server e Do not allow your necktie or scarf to hang inside the server e Remove jewelry such as bracelets rings necklaces and loose fitting wrist watches e Remove items from your shirt pocket such as pens or pencils that could fall into the server as you lean over it e Take care to avoid dropping any metallic objects such as paper clips hair pins or screws into the server 42 Hardware Maintenance Manual xSeries 330 Rack installation Do the following to install the server in the rack Reverse the steps to remove the server from the rack 1 Lift and place the server on the lower edge of the mounting bracket 2 Slide the server as far back as it will go Mounting Server 7 3 Using the thumb screws on the front of the server secure the server to the brackets 555656565 a Thumb screw server 4 Ifyouhave additional servers to install repeat steps 1 through 3 for each xSeries 330 5 Install all external cables and power cords to the servers Chapter 5 Installing options 43 Removing the cover The following information describes how to remove the cover Cover release ly lever Screws Complete the following steps to remove the cover from the server 1 SOLA Review the information in Before you begin on page 42
142. st level and run the diagnostic program again 229 Cache error 1 Processor 2 Optional Processor if installed 262 DRAM parity configuration 1 Run configuration setup an 2 Battery 3 System Board 289 DIMM has been disabled by the 1 Run Configuration Setup if disabled by user Sta stem see Memory Settings on 2 Disabled DIMM if not disabled by user 3 System Board 301 Keyboard or keyboard controller 1 Keyboard error 2 System Board 303 Keyboard controller error 1 System Board 602 Invalid diskette boot record 1 Diskette 2 Diskette Drive 3 Cable 4 System Board 604 Diskette drive error 1 Run Configuration Setup and Diagnostics 2 Diskette Drive 3 Drive Cable 4 System Board 605 Unlock failure 1 Diskette Drive 2 Drive Cable 3 System Board 662 Diskette drive configuration error 1 Run Configuration Setup and Diagnostics 2 Diskette Drive 3 Drive Cable 4 System Board 762 Coprocessor configuration error 1 Run configuration setup 2 Battery 3 Processor 962 Parallel port error 1 Disconnect external cable on parallel port 2 Run Configuration Setup 3 System Board 11XX System board serial port 1 or 2 1 Disconnect external cable on serial port error 2 3 System Board 92 Hardware Maintenance Manual xSeries 330 Error Code Symptom FRU Action 0001200 Machine check architecture 1 Processor 1 error 2 Optional Processor 2 3 System Board 1600 The Service Pro
143. standard 1 5 00000 0000 6 9 Table 10 Serial port connectors pin number assignments Pin Signal Pin Signal Data carrier detect Data set ready Receive data Request to send Clear to send Oo S NIA Data terminal ready Ring indicator 1 2 3 Transmit data 4 5 Signal ground Universal Serial Bus ports Your server has two Universal Serial Bus USB ports which configure automatically USB is an emerging serial interface standard for telephony and multimedia devices It uses Plug and Play technology to determine the type of device attached to the connector Notes 1 Ifyou attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST 2 If you install a USB keyboard that has a mouse port the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the Configuration Setup Utility program USB cables and hubs You need a 4 pin cable to connect devices to USB 1 or USB 2 If you plan to attach more than two USB devices you must use a hub to connect the devices The hub provides multiple connectors for attaching additional external USB devices USB technology provides up to 12 megabits per second Mbps speed with a maximum of 127 external devices and a maximum signal distance of five meters 16 ft per segment USB port connectors Each USB port has an external conne
144. supported adapters are loaded primary adapter is bound to protocols and secondary adapter is not bound to any protocols Explanation Binding of protocol failed Protocol is either not bound to any adapter or is bound to more than one adapter in the group Action Ensure that the protocol is bound to only adapter in an AFT team Error identifying slot numbers for the specified board names Explanation The mapping between the board name entered and the slot number for an adapter could not be established Action Check the board name for the adapter before issuing the bind command If the problem persists contact your network supplier Chapter 3 Diagnostics 21 Table 5 NetWare driver messages for the Ethernet controller Can t unbind specified slot from AFT Explanation The number entered in the unbind command was not the group Make sure that the slot you primary adapter in an AFT group Action Reissue the unbind command and specified is for the primary adapter in specify the slot number for the primary adapter an AFT group LAN adapter at slot nnnn Port Oxaa Explanation The adapter that you specified could not be initialized Action failed to reset Check the state of the Adapter 1 Load the driver for the supported adapter 2 Check that the adapter is seated properly in the slot and try loading the AFT module again If the problem persists contact your network supplier AFT is not s
145. t e When the Advanced System Management PCI adapter is added to the xSeries 330 you can connect up to 11 additional servers together e Use standard Ethernet cables with RJ 14 connectors Chapter 5 Installing options 71 Note For more information about the Advanced System Management PCI adapter refer to the documentation that came with the adapter Connecting the ASM bus The servers in the Advanced System Management bus are referenced by their assigned addresses and not their position in the rack Complete the following steps to connect the ASM bus 1 Turn off the servers 2 Locate the RS 485 ports on the rear of the server and an Ethernet cable with RJ 14 connectors on both ends Connect one end of the cable to the RS 485 A port Connect the other end of the cable to the RS 485 B port on the next server Ethernet cable with RJ 14 connectors RS 485 A j 1 E e TN MM E N esco INN me UNI ee DINI
146. t Diskette drive cable 1 The diskette drive cable is removed by gently pulling the cable up until it is released from the connector 2 To replace the diskette drive cable pull up on the connector latch until it is unlocked then insert the end of the cable into the connector and gently push down on the connector latch until it clicks into place 3 Remove the CD ROM drive a Remove the CD ROM drive retaining wire by releasing it from the metal tab and removing it from the holes and put it in a safe place Gently loosen the connector of the slim adapter board from the CD ROM drive connector until it pulls free slide the slim adapter board down until it clears the notches on the bracket and remove it Slide the bracket toward the rear and remove it 78 Hardware Maintenance Manual xSeries 330 Hard disk drive backplane To remove the hard disk drive backplane Note Read Safety information on page 107 and Before you begin on page 42 Power off the server Remove the cover See Removing the cover on page 44 Disconnect the backplane cable from the system board Pull out the hard drives in order to disconnect them from the backplane Remove the screw from the top of the backplane bracket SS STR Pr Gently but firmly lift the backplane bracket and board up from the chassis Power supply To remove the power supply Note Read Safety information on page 107 and Before you begin
147. t Each of the hot swap drives has a hard disk drive status light When this amber LED is on continuously the drive has failed This status light is active only with a ServeRAID adapter installed in the server 6 Hardware Maintenance Manual xSeries 330 Hard disk drive activity light Each of the hot swap drives has a Hard Disk Activity light When this green LED is flashing the controller is accessing the drive CD eject button Push this button to release a CD from the drive CD drive activity light When this light is on itindicates that the CD ROM drive is in use Rear view Ethernet 1 speed indicator green C2T IN port Ethernet 1 link Advanced systems indicator green y management RS 485 Select light green aN N ee 74 er T TI J I J I I E Jal IT o E IT see mem ee USB 2 Serial port Ethernet 2 link USB 1 Ethernet 2 speed indicator green C2T OUT port indicator green Power on light green System error light amber Ethernet 1 speed indicator This green LED lights when the speed of the Ethernet LAN that is connected to Ethernet port 1 is 100 Mbps Ethernet 1 link indicator This green LED lights when there is an active link connection on the 10BASE T or 100BASE TX interface for Ethernet port 1 Advanced syste
148. t RJ 45 connector pin number assignments Pin Signal Pin Signal 1 Transmit data 5 Not connected 2 Transmit data 6 Receive data 3 Receive data 7 Not connected 4 Not connected 8 Not connected Advanced System Management ports There are two kinds of Advanced System Management ports a Management port Serial port A and RS 485 ports Management Port Serial port A This port uses a standard D shell serial port connector labeled A on the rear of the server You can attach a dedicated modem to the D shell connector on the rear of the server to communicate with the integrated Advanced System Management Processor For more information see Serial port on page 62 RS 485 ports The RS 485 ports on the rear of the server enable you to connect the Advanced System Management Processors of several rack mounted servers so that they can communicate with each other in half duplex mode 70 Hardware Maintenance Manual xSeries 330 Working with cables The server has two different cabling schemes the Advanced System Management bus ASM and the Cable Chaining Technology C2T The following sections discuss each of these options While reading about these options keep in mind that they are independent of each other Note Refer to the following illustration to locate the connectors on the back of your server The ASM connectors on the back of the server are referred to in this book as RS 485 A and
149. t does assign traffic as either high or low priority and sends high priority packets first Therefore if there are multiple applications on a system sending packets the packets from the application with a filter are sent out first HPQ does not change network routing nor does it add any information to the packets To assign HPQ you can specify it using Priority Packet when you create or assign a filter To effectively use HPO tagging the adapter cannot be assigned to an adapter team Virtual LAN Mode A virtual LAN VLAN is a logical grouping of network devices put together as a LAN regardless of their physical grouping or collision domains Using VLANs increases network performance and improves network security VLANs offer you the ability to group users and devices together into logical workgroups This can simplify network administration when connecting clients to servers that are geographically dispersed across the building campus or enterprise network Normally VLANs are configured at the switch and any computer can be a member of one VLAN per installed network adapter Your Ethernet controller supersedes this by communicating directly with the switch allowing multiple VLANs on a single network adapter up to 64 VLANs To set up VLAN membership your Ethernet controller must be attached to a switch that has VLAN capability You also need to use Windows NT 4 0 or later or Novell NetWare 4 1x or later Notes 1 Windows NT
150. t on voltage X bus System shutoff due to X current under 1 See Power checkout on page 24 min value level critical current on voltage bus X under minimum value 96 Hardware Maintenance Manual xSeries 330 Message Action System shutoff due to X Vovervoltage level critical system shutoff due to X supply over voltage 1 Check power supply connectors 2 Replace power supply Systemshutoffdueto X Vundervoltage level critical system shutoff due to X supply under voltage 1 Check power supply connectors 2 Replace power supply System shutoff due to VRM X over voltage 1 Replace power supply Temperature related system shutdown Message Action System shutoff due to board over temperature level critical board is over temperature 1 Ensure system is being properly cooled see Temperature checkout on page 26 2 Replace system board System shutoff due to CPU X over temperature level critical CPU X is over temperature 1 Ensure system is being properly cooled see Temperature checkout on page 26 2 Replace CPU X System shutoff due to CPU X under temperature level critical CPU X is under temperature 1 Ambient temperature must be within normal operating specifications see Features and specifications on page 4 2 Replace CPU X System shutoff due to DASD temperature sensor X
151. take precautions to avoid damage from static electricity For details on handling these devices refer to Handling electrostatic discharge sensitive devices on page 110 1 Remove the filler panel from one of the empty hot swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away from the server 2 Install the hard disk drive in the hot swap bay a Ensure the tray handle is open that is perpendicular to the drive b Align the rails on the drive assembly with the guide rails in the drive bay c Gently push the drive assembly into the bay until the drive connects to the backplane d Push the tray handle toward the closed position until it locks the drive in place 3 Check the hard disk drive status indicators to verify that the hard disk drives are operating properly See Server controls and indicators on page 6 for the location of the status indicators e When a ServeRAID adapter is installed and Theamber light is on continuously the drive had failed The green light flashes slowly one flash per second the drive is being rebuilt The green light flashes rapidly three flashes per second the controller is identifying the drive Replacing a drive in a hot swap bay You do not have to turn off the server to remove or install the hot swap drives 1 Before you remove a hot swap hard disk drive that is not defective back up all important data
152. te Minimum operating requirements are a 1 Power Supply b System Board c 1 Microprocessor d 1 Terminator Card e Memory Module with a minimum of 128 MB DIMM 98 Hardware Maintenance Manual xSeries 330 4 Power on system If problem remains suspect the following FRUs in the order listed a Power supply b System board If problem goes away replace removed items one at a time until failing item is found power on and reconfigure system each time Notes 1 Ifthe problem goes away when you remove an adapter from the system and replacing that adapter does not correct the problem suspect the System Board 2 If you suspect a networking problem and all the system tests pass suspect a network cabling problem external to the system Chapter 7 Symptom to FRU index 99 100 Hardware Maintenance Manual xSeries 330 Chapter 8 Parts listing System The xSeries 330 Parts Listing supports the following models 11Y 31Y 101 Copyright IBM Corp 2000 Index System Part Model Number FRU Number 1 Bracket Baffle All Models 00N6993 2 Heat Sink Clip Assembly All Models 00N6987 3 Terminator Card All Models 09N8007 4 Fan with Connector All Models 00N6991 5 3 5 Floppy Disk Drive 12 7MM All Models 36L8645 6 Floppy Disk Drive CD Bracket AIl Models 00N6999 7 CD ROM drive 24X LG All Models 09N0883 8 Hard Disk Drive Backplane All Models 19K1038 9 Power Supply 200 Watt All Models 00N7
153. te The DIMM has two index slots one in the center and the other on the left half of the DIMMS connector edge b Insert the DIMM into the connector by pressing on both corners of the DIMM at the same time Be sure to press straight into the connector Connector 4 c When installing amemory module be sure that no gap exists between the DIMM and the retaining clips If a gap does exist between the memory module and the retaining clips open the retaining clips remove the DIMM then reinsert the DIMM properly Note It is a good idea to install or remove any other options at this time 6 Turn on the server Attention When you restart the server the system displays a message indicating that the memory configuration has changed e If you installed additional memory start the Configuration Setup Utility program and select Save Settings e If you just replaced a failed DIMM you must start the Configuration Setup Utility program select Advanced Setup select Memory Settings highlight the connector or bank of connectors that you want to enabled and then select Enable e Insome memory configurations the 3 3 3 beep code might sound during POST followed by a blank display screen If this occurs and the Boot Fail Count feature in the Start Options of the Configuration Setup Utility is set to Enabled its default setting you must restart the server three times a three boot reset to force the system BIOS to reset the memory con
154. the screen to change the settings of the selected items then press Enter Choices available from the SCSISelect menu The following choices appear on the SCSISelect Utility menu e Configure View Host Adapter Settings Select this choice to view or change the SCSI controller settings To reset the SCSI controller to its default values press F6 then follow the instructions that appear on the screen You can view or change the following controller settings Host Adapter SCSI ID Select this choice to view the SCSI controller ID normally 7 SCSI Parity Checking Select this choice to view the assigned value of Enabled Host Adapter SCSI Termination Select this choice to view the assigned value of Enabled Boot Device Options 36 Hardware Maintenance Manual xSeries 330 Select this choice to configure startable device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure SCSI Device Configuration Select this choice to configure SCSI device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure Note The Maximum Sync Transfer Rate represents the transfer rate for Ultra SCSI devices The transfer rate for Ultra3 SCSI LVD devices is 160 0 The transfer rate for Ultra2 SCSI LVD devices is 80 0 The transfer rate for Fast SCSI devices is 20 0 Advanced Configuration Options Se
155. tic circuitry is working correctly Your server is designed so that any LEDs that are illuminated can be re illuminated without AC power after you remove the cover This feature helps you isolate the problem if an error causes the server to shut down See Table 3 on page 14 Important You have up to 12 hours to use the Light Path Diagnostic LED s after AC power has been removed from the server After 12 hours you must power the server up again to be able to use the Light Path Diagnostic LEDs to help locate system errors Chapter 3 Diagnostics 13 To view the LEDs on the system board 1 2 3 4 Turn off the server and any peripheral devices Remove the cables Remove the server from the rack and place it on a flat non conductive surface Remove the server cover see Removing the cover on page 44 Note Refer to Working inside a server with power on on page 42 for instructions and precautions for working in the server with the power on Press and hold the Light Path Diagnostics blue button on the diagnostics panel The LEDs will illuminate while the switch is pressed Note You can illuminate the LEDs for a maximum of two minutes After that time the circuit that powers the LEDs is exhausted Diagnostics panel The following illustration shows the LEDs on the diagnostics panel on the system board See Table 3 for information on identifying problems using these LEDs Table 3 Light Path Diagnostics
156. ttery out from its socket The spring mechanism will push the battery out toward you as you slide it from the socket c Use your thumb and index finger to pull the battery from under the battery clip Chapter 3 Diagnostics 25 6 d Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip vu CH Insert the new battery a Tilt the battery so that you can insert it into the socket under the battery clip b As you slide it under the battery clip press the battery down into the socket Reinstall the server cover and connect the cables Turn on the server Start the Configuration Setup Utility program and set configuration parameters e Set the system date and time e Set the power on password e Reconfigure the server Temperature checkout Proper cooling of the system is important for proper operation and system reliability For a typical Netfinity server you should make sure Each of the drive bays has either a drive or a filler panel installed The top cover is in place during normal operation There is at least 50 mm 2 inches of ventilated space at the sides of the server and 100 mm 4 inches at the rear of the server The top cover is removed for no longer than 30 minutes while the server is operating A removed hot swap drive is replaced within two minutes of removal Cables for optional adapters are ro
157. tzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlie en e Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en e Signalkabel m glichst einh ndig anschlie en oder l sen e Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht e Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben e Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschlossenen Einheiten gelten Chapter 9 Related service information 131 Kabel anschlie en Kabel l sen 1 Alle Ger te 1 Alle Ger te ausschalten und ausschalten Netzstecker ziehen 2 Zuerst Netzstecker 2 Zuerstalle Kabel an von Steckdose l sen o 3 Signalkabel von EINEN Anschlu buchsen 3 Signalkabel an l sen Anschlu buchsen 4 Alle Kabel von anschlie en Einheiten l sen 4 Netzstecker an Steckdose anschlie en 5 Ger t einschalten Hinweis 2 A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetze
158. upported on this version Explanation The NetWare on your server is not a version supported by AFT of NetWare TM Action Load and bind AFT only on supported versions of NetWare currently version 4 11 and above Failed to allocate resources tags Explanation An unknown error has occurred when trying to allocate needed resources for the AFT module Action Check Server Configuration If the problem persists contact your network supplier Please unload all LAN drivers before Explanation An attempt was made to unload the AFT NLM module before unloading AFT NLM unloading the adapter driver Action Unload the adapter driver before unloading the AFT module NDIS 4 0 Windows NT driver messages This section contains the error messages for the NDIS 4 0 drivers The explanation and recommended action are included with each message Table 6 NDIS Windows NT or Windows 2000 driver messages for the Ethernet controller Error code hex Description 0x00 Explanation The driver could not register the specified interrupt Action Using the Configuration Setup utility make sure that a PCI interrupt is assigned to your Ethernet card and that Ethernet is enabled 0x01 Explanation One of the PCI cards did not get the required resources Action Using the Configuration Setup utility make sure that a PCI interrupt is assigned to your Ethernet card and that Ethernet is enabled 0x02 Explanation Bad node addres
159. urer To avoid possible danger read and follow the safety statement below To order replacement batteries call 1 800 772 2227 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM reseller or IBM marketing representative Note After you replace the battery you must reconfigure your server and reset the system date and time CAUTION When replacing the battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations To replace the battery 1 Read Before you begin on page 42 and follow any special handling and installation instructions supplied with the replacement battery 2 Turn off the server and peripheral devices and disconnect all external cables and power cords 3 Remove the server from the rack see Rack installation on page 43 Remove the cover see Removing the cover on page 44 Remove the battery a Use one finger to lift the battery clip over the battery b Use one finger to slightly slide the ba
160. using the problem e A failing SCSI device adapter drive controller e An improper SCSI configuration e Duplicate SCSI IDs in the same SCSI chain e An improperly installed SCSI terminator e A defective SCSI terminator e Animproperly installed cable e A defective cable Action Verify that e The external SCSI devices are turned on External SCSI devices must be turned on before the server e The cables for all external SCSI devices are connected correctly e The last device in each SCSI chain is terminated properly e The SCSI devices are configured correctly If the above items are correct run the diagnostic programs to obtain additional information about the failing device If the error remains or recurs call for service Identifying problems using status LEDs If the System Error light in the operator information panel on the front of the server is on one or more LEDs inside the server may be on Use the light path diagnostics to identify the type of error that occurred For LED locations see System board LEDs on page 41 Light Path Diagnostics You can use the Light Path Diagnostics built into your server to quickly identify the type of system error that occurred The Light Path Diagnostics panel is located on the system board just behind PCI adapter slot 1 When you press on the Light Path Diagnostics button the LED on the top right corner of the panel will illuminate This shows that the diagnos
161. uted according to the instructions provided with the adapters ensure that cables are not restricting air flow The fans are operating correctly and the air flow is good A failed fan is replaced within 48 hours In addition ensure that the environmental specifications for the system are met See Features and specifications on page 4 26 Hardware Maintenance Manual xSeries 330 Note The server is not designed to operate in an enclosed environment The xSeries 300 should not reside behind a glass door in its rack enclosure For more information on specific temperature error messages see Temperature error messages on page 95 Chapter 3 Diagnostics 27 28 Hardware Maintenance Manual xSeries 330 Chapter 4 Configuring the server The following configuration programs are provided with the server e Configuration Setup Utility This program is part of the basic input output system BIOS that comes with the server You can use this program to configure serial and parallel port assignments change interrupt request IRO settings change the drive startup sequence set the date and time and set passwords See Using the Configuration Setup Utility program for more information e SCSISelect Utility With the built in SCSISelect Utility program you can configure the devices that are attached to the integrated SCSI controller Use this program to change default values resolve configuration conflicts and perform a lo
162. utput connectors ports and the expansion slots on the rear of the server For pin assignments and other details about these connectors see Input Output ports on page 62 Chapter 5 Installing options 61 Ethernet 1 RS 485 Advanced System Management Interconnect A PCI slot 1 PCI slot 2 J FreeWare RR ST ET ET ET ET o a Ar ES I mm er III oo DINI Ethernet 2 USB 2 C2T out USB 1 RS 485 Advanced C2T in Serial port System Management Interconnect B Input Output ports This section provides information about the input output I O ports on the server These ports include the following e Cable Chaining Technology C2T ports e Serial port e Universal Serial Bus USB ports e Ethernet ports e Advanced System Management ASM ports Serial port Your server has one standard serial port Some application programs require specific ports and some modems function properly only at certain communication port addresses You might need to use the Configuration Setup Utility program to change communication port address assignments to prevent or resolve address conflicts This serial port is also manually configurable from inside of the server The following table lists the function of each of the connectors which can be used to
163. versions prior to 4 0 do not support VLANs 2 VLANs require NT 4 0 with Service Pack 3 0 and the NDIS driver hotfix from Microsoft 3 In Windows NT VLANs cannot be implemented on controllers that have been configured for teaming options NetWare can support teaming options and VLANs on the same adapters To join a VLAN from Windows NT 4 0 Chapter 5 Installing options 69 1 Create a VLAN on the switch Use the parameters you assign there to join the VLAN from the server Refer to your switch documentation for more information 2 Double click the Network icon in the Control Panel window 3 On the Adapters tab select the adapter you want to be on the VLAN and select Properties 4 InIBMSet select Join VLAN Note that VLANs cannot be assigned to adapters that are already defined to have an adapter teaming option 5 Enter the VLAN ID and VLAN name The VLAN ID must match the VLAN ID of the switch The ID range is from 1 to 1000 The VLAN name is for information only and does not need to match the name on the switch 6 Select Join VLAN Repeat steps 3 through 5 for each VLAN you want the server to join The VLANSs you add are listed on the Adapters tab 7 Select Close and restart the computer Ethernet port connector The following table shows the pin number assignments for the RJ 45 connector These assignments apply to both 10BASE T and 100BASE TX devices Table 15 Etherne
164. w level format on a SCSI hard disk drive See Using the SCSISelect utility program on page 36 for more information e PXE Boot Agent Utility The Preboot eXecution Environment PXE Boot Agent Utility program is part of the basic input output system BIOS code that comes with your server You can use this program to change network boot protocols and boot order to select OS wake up support and to set menu wait times e ServeRAID programs If there is a ServeRAID adapter installed in the server you must use the ServeRAID configuration program to define and configure your disk array subsystem before you install your operating system Using the Configuration Setup Utility program This section provides the instructions needed to start the Configuration Setup Utility program and descriptions of the menu choices available Starting the Configuration Setup Utility program To start the Configuration Setup Utility program 1 Turn on the server and watch the monitor screen 2 When the message Press F1 for Configuration Setup appears press F1 Note If you have set both levels of passwords user and administrator you must enter the administrator password to access the full Configuration Setup menu 3 Follow the instructions that appear on the screen Choices available from the Configuration Setup main menu From the Configuration Setup Utility main menu you can select settings that you want to change The Configuration Setup
165. wer source keyboard monitor and mouse Power up the server Note You can now start the Configuration Setup Utility program and either delete the old or set a new power on password Administrator password Select this choice to set an administrator password The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on passwords and allow a power on password to be changed by the user Attention If an administrator password is set and then forgotten it cannot be overridden or removed You must replace the system board The following table provides a summary of the password features Table 8 Power on and administrator password features Type of password Results Power on password e Enter the password to complete the system startup e A limited set of choices is available on the Configuration Setup Utility main menu Administrator e No password is required to start the system password e Enter the password to access the Configuration Setup Utility program e All choices are available on the Configuration Setup Utility main menu Administrator and e You can enter either password to complete the system startup power on password e The administrator password provides access to all choices on the Configuration Setup Utility main menu You can set change or delete both the administrator and power on
166. ze and the same clock speed Microprocessor internal clock frequencies and external clock frequencies must be identical See the ServerProven list at http www ibm com pc compat for a list of microprocessors for use with the server Heatsink release lever Clip Heatsink Top view of Microprocessor heatsink p Terminator card Chapter 5 Installing options 55 Installing the microprocessor Complete the following steps to install an additional microprocessor Attention When you handle electrostatic discharge sensitive devices ESD take precautions to avoid damage from static electricity For details on handling these devices refer to the following Web site and use a search term of ESD http www ibm com 1 Review the safety precautions listed in Safety information on page 107 2 Turn off the server and peripheral devices and disconnect the power cord and all external cables then remove the cover see Removing the cover on page 44 for details 3 Remove the clear shield from the server and store it in a safe place Lift up the microprocessor release lever and remove the terminator card from the microprocessor connector After you remove the new microprocessor from the static protective package place the terminator card in the bag and store it in a safe place You will need to insta

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