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IBM ATA-3 User's Manual

1. Step 5 Connecting the Drive and the Cables Connect the drive to an available 40 pin connector on the IDE interface cable The interface cable can have up to three connectors For the best signal quality when you are connecting only one device on the IDE cable connect one end of the cable to the IDE port and connect the device to the connector on the other end Do not use the middle connector If you are connecting two devices on the IDE cable connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end Many computers have two cables for attaching up to four ATA devices For best performance attach the fast devices hard drives on one cable with the slower devices ATA CD ROM s tape drives or removable media drives on the second cable If you must move a slower device to a second cable consult your system manual to properly configure the device Connect an available dc power cable connector to the four pin dc power connector on the drive The cable connector is keyed and fits only one way Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure Step 6 Closing the Computer 1 Replace the computer cover and secure it in place 2 Reconnect any disconnected external devices Be sure that the keyboard mouse monitor and other external devices are securely attached 3
2. 2 12 Deskstar Hard Disk Drive User s Guide Manager BIOS insert the Disk Manager Diskette into the diskette drive then complete the following steps 1 Turn on the computer 2 At the Welcome to Disk Manager banner press Enter 3 Read messages and press Enter to continue 4 At the Disk Manager Main Menu select Easy Disk Installation and press Enter Disk Manager will display the number and types of drives found on your system and ask you if the list is correct Follow the onscreen prompts 5 Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue Select Yes and press Enterto continue 6 Follow the onscreen prompts You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate After following the onscreen prompts your drive will be successfully partitioned and formatted as the primary drive on your system Installing a Secondary Drive for DOS or Windows Use FDISK and FORMAT to prepare the drive if you are using any of the following DOS Windows 3 1x Windows for Workgroups 3 1x Windows 95 When you use FDISK you must make decisions about the number and types of partitions that you want to create on the drive If you create more than one partition you must create a primary partition and an extended DOS partition that uses the remaining space on the drive You can then create logical
3. Determining What to Do Next After you complete the hardware installation you must partition and format your new drive before you can use it If the drive you are installing will be your primary drive the drive that contains the operating system and you will NOT be using the Disk Manager BIOS insert the first operating system installation diskette into the diskette drive then restart the computer and follow the onscreen prompts If you do not have operating system installation diskettes see the documentation that comes with your operating system If the drive you are installing will be your primary drive the drive that contains the operating system and you WILL be using the Disk Manager BIOS insert the Disk Manager Diskette into the diskette drive then complete the following steps 1 Turn on the computer 2 At the Welcome to Disk Manager banner press Enter 3 Read messages and press Enter to continue 4 At the Disk Manager Main Menu select Easy Disk Installation and press Enter 14 When software such as FDISK refers to memory capacity MB means 1 048 576 bytes 1 46 Deskstar Hard Disk Drive User s Guide Disk Manager will display the number and types of drives found on your system and ask you if the list is correct Follow the onscreen prompts 5 Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue Select Yes and press Enterto continue 6
4. Disk Partition Size Limitation The largest partition size that you can create under the DOS Windows 95 Windows 3 x and OS 2 operating systems that use the 16 bit file allocation table FAT 16 conventions is approximately 2 14 GB 15 Since you are installing a drive larger than 2 14 GB you must create more than one partition to use the full capacity of your drive If you are using the high performance file system HPFS conventions with OS 2 see your operating system documentation for partition sizing information If you use the DOS based FDISK utility to partition your drive and you are using the maximum partition size of 2 14 GB you must enter the partition size as 2047 MB Selecting a Drive Partition Size Base your partition size on how you use your computer Select a larger partition size if you want the convenience of having many files in one partition or if you have large databases Select a smaller partition size if you have a large number of small files such as text files FDISK assigns space on a hard disk drive in clusters A cluster or allocation unit is the smallest unit of space on the drive that your operating system can address using FAT conventions The operating system assigns one or more clusters to each file Even a very small 15 When referring to hard disk drive capacity GB means 1000000 000 bytes total user accessible capacity may vary depending on operating system 16 When referring to binary memor
5. For the support telephone number and support hours by country refer to the following table or to the enclosed technical support insert If number is not provided contact your IBM reseller or IBM marketing representative Support 24 hours a day 7 days a week 1 800 565 3344 1 800 772 2227 Canada Puerto Rico United States 1 800 772 2227 Part 3 Appendixes 3 11 Additional Support Resources Computer and BIOS Manufacturers BS Company WebPage ae SEE Use the following table for computer manufacturer information For PC Company BBS 1 919 517 0001 manufacturers not in the table contact your IBM reseller PC Company Automated Fax 1 800 426 3395 System AST 1 800 727 1278 Compaq 1 800 652 6672 Dell 1 800 624 9896 Digital 1 800 354 9000 Gateway 2000 1 800 846 2301 HP 1 208 323 4663 IBM 1 800 772 2227 NEC 1 800 388 8888 Packard Bell 1 800 733 4411 Use the following table for BIOS manufacturer information For manufacturers not in the table contact your IBM reseller AMI 1 770 246 8645 Award 1 415 968 4433 Micro Firmware Phoenix systems only 1 405 321 8333 MR BIOS 1 508 686 6468 Phoenix 1 617 551 4000 3 12 Deskstar Hard Disk Drive User s Guide Hard Disk Drive Manufacturers Use the following table for disk manufacturer information as needed For manufacturers not in the table contact your IBM reseller Manufacturer T
6. If the correct disk capacity is not shown continue with Partitioning and Formatting Using Disk Manager Select the User Definable drive type The User Definable entry for BIOS configuration will be a number between 47 and 49 Enter 1024 for cylinders 16 for heads and 63 for sectors Set the Landing Zone and Write Precomp entries to zero When the partitioning process completes the drive capacity is shown as 504 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Select Drive Type 1 The value displayed for the type 1 drive is 1 MB When the partitioning process completes the drive capacity is shown as 10 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Part 1 Quick Installation Guide 1 13 Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition format and prepare your drive for the installation of an operating system The following procedure prepares your drive for use in both IBM and Non IBM computers l 2 3 4 Turn off the computer Insert the Disk Manager diskette and restart the computer Follow the instructions on the screen When the Disk Manager main menu displays select View Print On
7. Remove the drive from the bag Handle the drive by the edges Do not touch any exposed components on the drive Part 1 Quick Installation Guide 1 43 Step 3 Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority The positions are Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable verify that the jumpers are in the master configuration Slave If you are installing the Deskstar as the slave drive place the jumpers in the slave configuration If the existing master drive is also a Deskstar verify that the jumpers are in the master configuration If the master drive is not a Deskstar see the documentation that comes with the drive check the drive label refer to the Disk Manager Online Manual or call the drive manufacturer to determine if you need to reset the jumpers For information on how to contact the most common hard disk drive manufacturers see Hard Disk Drive Manufacturers on page 3 13 Cable Select 1 44 Deskstar Hard Disk Drive User s Guide Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration The Cable Select configuration is only t
8. Using Disk Manager on page 1 48 to partition and format your drive If the configuration setup program reports your new drive size as very much less than what you expected see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 48 to partition and format your drive Using Your Operating System for Partitioning Attention Partitioning and formatting a hard disk drive erases all user data on the drive See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures If you are installing the primary drive the configuration setup program prompts you for partitioning and formatting information as part of the operating system installation process If you are installing a secondary drive you must enter the commands required by your operating system to partition and format the drive For DOS with Windows use the FDISK command followed by the FORMAT command Part 1 Quick Installation Guide 1 47 Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives See the documentation that comes with your IBM computer to install your hard disk drive and to configure your system The following procedures contain steps to solve most known BIOS limitations using manual
9. the same files require surprisingly more space on the disk because of the increased cluster size The latest releases of Microsoft operating systems originally available only to systems manufacturers have an option for a 32 bit file allocation table called FAT32 FAT32 supports partitions as large as 2 terrabytes 2 048 GB and cluster sizes of 4 KB for partitions up to 8 GB If you have FAT32 you will be able to set up your drive without concern for partition size limits or storage efficiency To tell if you have FAT32 installed select your existing drive under My Computer and choose Properties The General tab should say FAT32 under the drive label For more information see your operating system user s guide Also the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions To open the Disk Manager manual from the DOS prompt type A and press Enter to go to the A prompt insert the Disk Manager Diskette type dm h and press Enter 17 When referring to hard disk drive capacity KB means 1 000 bytes total user accessible capacity may vary depending on the operating environment Part 2 Installation Guide 2 5 Backup Considerations If you are replacing an installed hard disk drive make a backup copy of the data from the drive that you are replacing If you do not know how to back up your hard disk drive see the documentation that comes with your operating system After
10. Follow the onscreen prompts You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate After following the onscreen prompts your drive will be successfully partitioned and formatted as the primary drive on your system If the drive will be a secondary drive make sure the diskette drive is empty then restart the computer When the hardware in your computer is changed your configuration information must be changed to reflect the hardware changes Most computers automatically change the information for you but for some computers you must make configuration choices the first time you restart your system after you have made hardware changes For most IBM computers you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen If the configuration setup screen does not display see the documentation that comes with your computer for information on how to access the configuration program Save your changes exit from the configuration program and do one of the following If the configuration setup program reports the size of your new drive as what you expected see Using Your Operating System for Partitioning to partition and format your drive If your computer seems to lockup hang or does not restart successfully see Correcting BIOS Limitations and Partitioning
11. Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue Select Yes and press Enterto continue 6 Follow the onscreen prompts You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate After following the onscreen prompts your drive will be successfully partitioned and formatted as the primary drive on your system If the drive will be a secondary drive make sure the diskette drive is empty then restart the computer When the hardware in your computer is changed your configuration information must be changed to reflect the hardware changes Most computers automatically change the information for you but for some computers you must make configuration choices the first time you restart your system after you have made hardware changes For most IBM computers you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen If the configuration setup screen does not display see the documentation that comes with your computer for information on how to access the configuration program Save your changes exit from the configuration program and do one of the following If the configuration setup program reports the size of your new drive as what you expected see Using Your Operating System for Partitioning to p
12. OS 2 System on your Desktop 2 Open System Setup 3 Open Create Utility Diskettes The Create Utility Diskettes screen displays 4 Follow the instructions on the screen OS 2 creates three or more Utility Diskettes depending upon the version of OS 2 Warp Version 4 will create four diskettes For information about creating a System Diskette for other operating systems see the documentation that comes with your operating system After you have installed and configured the new hard disk drive copy your backup data to the new drive You can use XCOPY to transfer groups of files from one hard disk drive to another and COPY to transfer one or more files from one directory to another As an alternative to XCOPY you can also use the FileCopy utility on the Disk Manager Diskette to copy data from your old drive to your new drive For information about FileCopy see FileCopy on page 2 18 Handling Precautions To avoid damage to your hard disk drive during installation Do not open the antistatic bag until you are ready to install the drive Static electricity can damage the drive and other computer components Before handling the drive ground yourself by touching an unpainted surface on the computer Limit your movements Movement can cause static electricity buildup on your body Ground yourself again after leaving and returning to your work area Always handle the drive by its edges Do not touch any exposed prin
13. and formatted as the primary drive on your system If the drive will be a secondary drive make sure the diskette drive is empty then restart the computer When the hardware in your computer is changed your configuration information must be changed to reflect the hardware changes Most computers automatically change the information for you but for some computers you must make configuration choices the first time you restart your system after you have made hardware changes For most IBM computers you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen If the configuration setup screen does not display see the documentation that comes with your computer for information on how to access the configuration program Save your changes exit from the configuration program and do one of the following 1 40 Deskstar Hard Disk Drive User s Guide If the configuration setup program reports the size of your new drive as what you expected see Using Your Operating System for Partitioning to partition and format your drive If your computer seems to lockup hang or does not restart successfully see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 41 to partition and format your drive If the configuration setup program reports your new drive size as very much less than what you expected see Correc
14. antistatic bag containing the drive touch the bag to an unpainted surface on the computer for at least two seconds This neutralizes any static electricity buildup on the bag and on your body 2 Remove the drive from the bag Handle the drive by the edges Do not touch any exposed components on the drive 1 1 Step 3 Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority The positions are Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable verify that the jumpers are in the master configuration Slave If you are installing the Deskstar as the slave drive place the jumpers in the slave configuration If the existing master drive is also a Deskstar verify that the jumpers are in the master configuration If the master drive is not a Deskstar see the documentation that comes with the drive check the drive label refer to the Disk Manager Online Manual or call the drive manufacturer to determine if you need to reset the jumpers For information on how to contact the most common hard disk drive manufacturers see Hard Disk Drive Manufacturers on page 3 13 Cable Select 1 2 Deskstar Hard Disk Drive User s Guide Some systems use special ATA cables with two w
15. by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A 3 14 Deskstar Hard Disk Drive User s Guide Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both AT Deskstar Current HelpCenter HelpWare IBM OS 2 PS 2 Microsoft Windows Windows NT and the Windows logo are registered trademarks of Microsoft Corporation Other company product and service names may be trademarks or service marks of others IBM Part Number 4304439 Printed in U S A 43 4439
16. bytes Part 1 Quick Installation Guide 1 11 Disk Manager will display the number and types of drives found on your system and ask you if the list is correct Follow the onscreen prompts 5 Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue Select Yes and press Enterto continue 6 Follow the onscreen prompts You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate After following the onscreen prompts your drive will be successfully partitioned and formatted as the primary drive on your system If the drive will be a secondary drive make sure the diskette drive is empty then restart the computer When the hardware in your computer is changed your configuration information must be changed to reflect the hardware changes Most computers automatically change the information for you but for some computers you must make configuration choices the first time you restart your system after you have made hardware changes For most IBM computers you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen If the configuration setup screen does not display see the documentation that comes with your computer for information on how to access the configuration program Save your changes exit from the c
17. drive Disk Manager Diskette Four drive mounting screws IDE cable for connecting two IDE devices some option packages Mounting brackets with screws some option packages The Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement provides warranty and jumper setting information Contact your place of purchase if parts are missing or damaged Be sure to retain your proof of purchase It might be required to receive warranty service Step 1 Opening the Computer 1 Turn off all attached devices 2 Turn off the computer 3 Unplug the power cords for the computer and all attached devices 4 Open the computer For specific information on opening your computer see the documentation that comes with your computer Step 2 Unpacking the Drive 1 Before opening the antistatic bag containing the drive touch the bag to an unpainted surface on the computer for at least two seconds This neutralizes any static electricity buildup on the bag and on your body 2 Remove the drive from the bag Handle the drive by the edges Do not touch any exposed components on the drive Part 1 Quick Installation Guide 1 29 Step 3 Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority The positions are Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose Master If you are installin
18. drives in the extended DOS partition The following example uses the DOS FDISK and FORMAT commands to partition and format a typical secondary hard disk drive 1 At the DOS prompt type fdisk and press Enter 2 Check the Current fixed disk drive number to be sure that you partition the correct drive FDISK displays the message Current fixed disk drive above the FDISK menu The default current fixed disk drive number is the primary drive normally 1 3 Because you are partitioning a secondary drive select Change Current Fixed Disk Drive from the FDISK menu to change the Current fixed disk drive number Select a new drive number from the drive list then return to the FDISK menu If you have only one hard disk drive Change Current Fixed Disk Drive is not displayed on the main menu To create an extended DOS partition select Create DOS partition or Logical DOS Drive and press Enter The default size is the maximum available partition size Select Create Extended DOS Partition and press Enter The default size is the remaining space on the drive Select a size and press Enter Because you can create only one extended DOS partition you must accept the default size to use the full capacity of your drive The Create Logical DOS Drive s in the Extended DOS Partition screen displays After you have created the extended DOS partition you can create one or more logical drives in the extended DOS partition Follow the instructions o
19. installing the primary drive the configuration setup program prompts you for partitioning and formatting information as part of the operating system installation process If you are installing a secondary drive you must enter the commands required by your operating system to partition and format the drive For DOS with Windows use the FDISK command followed by the FORMAT command Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives See the documentation that comes with your IBM computer to install your hard disk drive and to configure your system The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software Attention The following steps do not apply to IBM computers 1 Access your configuration setup information 2 Select the drive number for the new drive that you are installing Based on BIOS type number of IDE controllers and number of IDE devices in your computer the configuration setup program displays options for up to four devices Normally drives 1 and 2 are connected to the primary IDE controller and drives 3 and 4 are connected to the secondary IDE controller If you have two IDE controllers drives 1 and 3 are the master devices and drives 2 and 4 are the slave devices If you have one IDE contr
20. the Disk Manager manual from the DOS prompt type A and press Enter to get to the A prompt insert the Disk Manager Diskette type dm h and press Enter Determining What to Do Next After you complete the hardware installation you must partition and format your new drive before you can use it If the drive you are installing will be your primary drive the drive that contains the operating system and you will NOT be using the Disk Manager BIOS insert the first operating system installation diskette into the diskette drive then restart the computer and follow the onscreen prompts If you do not have operating system installation diskettes see the documentation that comes with your operating system If the drive you are installing will be your primary drive the drive that contains the operating system and you WILL be using the Disk Manager BIOS insert the Disk Manager Diskette into the diskette drive then complete the following steps 1 Turn on the computer 2 At the Welcome to Disk Manager banner press Enter 3 Read messages and press Enter to continue 4 At the Disk Manager Main Menu select Easy Disk Installation and press Enter 2 When software such as FDISK refers to memory capacity MB means 1 048 576 bytes 1 4 Deskstar Hard Disk Drive User s Guide Disk Manager will display the number and types of drives found on your system and ask you if the list is correct Follow the onscreen prompts 5 Disk
21. the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition format and prepare your drive for the installation of an operating system The following procedure prepares your drive for use in both IBM and Non IBM computers l 2 3 4 Turn off the computer Insert the Disk Manager diskette and restart the computer Follow the instructions on the screen When the Disk Manager main menu displays select View Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system Return to the main menu select Easy Disk Installation and press Enter to accept the default partitioning If you do not want to accept the default drive partitioning select Advanced Disk Installation to choose your own partition sizes Follow the instructions on the screens to complete the drive partitioning process Install your operating system as described in the Disk Manager Online Manual Part 1 Quick Installation Guide 1 35 Quick Installation Italian Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form If you are familiar with IDE products and experienced in installing options use these instructions to quickly ins
22. the most common hard disk drive manufacturers see Hard Disk Drive Manufacturers on page 3 13 Cable Select Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration The Cable Select configuration is only to be used for systems equipped with these special cables See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration If you place the jumpers in the Cable Select configuration the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable Any other devices on the IDE cable must also be set to Cable Select Slave Present Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard If you are installing the Deskstar drive as the master you have a slave device on the same ATA cable and your configuration setup program does not recognize the slave drive turn off your computer and unplug the power cord Open your computer On the master drive change your jumpers from the Master configuration the factory default to the Slave Present configuration Then close your computer reattach the power cord and restart your computer For i
23. to accept the default partitioning If you do not want to accept the default drive partitioning select Advanced Disk Installation to choose your own partition sizes Follow the instructions on the screens to complete the drive partitioning process Install your operating system as described in the Disk Manager Online Manual Part 1 Quick Installation Guide 1 7 Quick Installation German Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form If you are familiar with IDE products and experienced in installing options use these instructions to quickly install your IDE drive Caution Read the Safety Information in Appendix A page 3 1 before installing this product In addition to this User s Guide your option package contains Deskstar hard disk drive Disk Manager Diskette Four drive mounting screws IDE cable for connecting two IDE devices some option packages Mounting brackets with screws some option packages The Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement provides warranty and jumper setting information Contact your place of purchase if parts are missing or damaged Be sure to retain your proof of purchase It might be required to receive warranty service 1 8 Deskstar Hard Disk Drive User s Guide Step 1 Opening the Computer 1 Turn off all attached devices 2 Turn off the computer 3 Unplug the power cords for the com
24. to indicate Master or Slave Present in a two drive configuration For more information about the jumper settings see Step 3 Setting the Configuration Jumpers on page 2 8 or refer to the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement If the master drive is not a Deskstar see the documentation that comes with the drive check the drive label refer to the Disk Manager online help or call the drive manufacturer to determine if you need to reset the jumper For information on how to contact the most common hard disk drive manufacturers see Hard Disk Drive Manufacturers on page 3 13 If the drive does not operate make sure that all power and signal cables are securely attached Disconnect the signal cable and check for bent or misaligned pins If you do not find any problems reconnect the cable If the drive does not spin up when you restart your computer the drive is not recognized by the configuration setup program and there are no error messages try the following 1 Turn off the computer 2 Open the computer and disconnect the IDE cable from the hard disk drive 3 Verify that the power cable is correctly attached to the drive 4 Restart the computer and listen for the drive motor to spin up 5 If the drive motor still does not spin up turn off the computer connect a different power connector to the drive and restart the computer If the drive again fails to spin up go to S
25. to install your hard disk drive and to configure your system The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software Attention The following steps do not apply to IBM computers 1 Access your configuration setup information 2 Select the drive number for the new drive that you are installing Based on BIOS type number of IDE controllers and number of IDE devices in your computer the configuration setup program displays options for up to four devices Normally drives 1 and 2 are connected to the primary IDE controller and drives 3 and 4 are connected to the secondary IDE controller If you have two IDE controllers drives 1 and 3 are the master devices and drives 2 and 4 are the slave devices If you have one IDE controller drive 1 is the master device and drive 2 is the slave device 1 6 Deskstar Hard Disk Drive User s Guide a 3 Based on your configuration at least one of the following options listed in order of preference is available Do one of the following Select the Auto Detect configuration setup option if it is available If the correct disk capacity is shown exit save the configuration setup and go to Using Your Operating System For Partitioning If the correct disk capacity is not shown continue with Partitioning and Formatting Using Disk Manager Select the User Definable drive type The User Defina
26. two attached devices 2 10 Deskstar Hard Disk Drive User s Guide 2 One end connector and the middle connector on the cable connect to the storage devices The other end of the cable connects to the IDE port The IDE port can be on the computer system board or on an adapter installed in an expansion slot For the best signal quality when you have only one device on the IDE cable connect the device to the connector on the end opposite the IDE port Attach an available connector on the interface cable to the connector on the hard disk drive Be sure that pin 1 the colored wire on the interface cable is closest to the dc power connector Find an unused power connector on a cable coming from the computer power supply and attach it to the four pin dc power connector The power connector is keyed so that it attaches one way only Do not force it If the connector does not attach using reasonable pressure turn it and try again If all power cables are in use purchase a dc Y connector available at many electronic stores and split a connection to provide power for more devices Step 7 Completing the Installation To complete the hardware section of the drive installation 1 Verify that the hard disk drive is securely mounted and the cables are firmly attached 2 Verify that the cables do not interfere with the computer cover and do not block the power supply fan blades or air flow paths 3 Reinstall the computer cover
27. 1024 for cylinders 16 for heads and 63 for sectors Set the Landing Zone and Write Precomp entries to zero When the partitioning process completes configuration setup displays 504 MB but you can use the full capacity of your drive Save the changes exit the configuration setup program and continue with Partitioning and Formatting Using Disk Manager 2 16 Deskstar Hard Disk Drive User s Guide c Select Drive Type 1 The value displayed for the type 1 drive is 1 MB When the partitioning process completes configuration setup still displays 10 MB but you can use the full capacity of your drive Save the changes exit the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that test correct partition format and prepare the hard disk drive for the installation of an operating system The following procedure prepares your drive for use in both IBM and Non IBM computers l 2 3 4 Turn off the computer Insert the Disk Manager Diskette and restart the computer Follow the instructions on the screen When the Disk Manager main menu displays select View Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system Return to the main menu select Easy Disk Installation and press Enter to ac
28. 11 Determining What To Do Next 2 11 Installing the Drive aaa aaa a 2 7 Using Your Operating System for Partitioning 2 12 Step 1 Opening Your Computer 2 7 Correcting Hardware Problems 2 14 Step 2 Unpacking the Drive 2 7 Correcting BIOS Limitations and Partitioning Using Disk Manager e ai ce ante hyn conn be rele ie we hy 2 15 Managing Your Hard Disk Drive 2 17 Problem Solving 0 0 0 2 19 Copyright IBM Corp 1997 iii Part 3 Appendixes lt med 5 409 44 4 1 ok bee 2 pad ee es ee Se eS Appendix A Safety Information 3 1 Appendix B Help and Service Information 3 11 Step 1 Preparing forthe Cal 2 2 3 11 Step 2 Placing the Call to IBM 3 11 Computer and BIOS Manufacturers 3 12 Hard Disk Drive Manufacturers 3 13 Appendix C Notices 0 0 3 14 Notices ca Gael tee amp Sed a amp Fe be eels 3 14 Trademarks 2 an 205 28 Sond A hog ec A Bed we et 3 14 iv Deskstar Hard Disk Drive User s Guide Safety Read First CAUTION Read the Safety Information in Appendix A page 3 1 before installing this product DO NOT print this page replace with World Wide Read First translations About This Book This book contains instructions for installing setting up and using your Deskstar Hard Disk Drive The manual is divided
29. 4 Reconnect all devices Make sure that the keyboard mouse and monitor are firmly connected 5 Reconnect all ac power cords Preparing the Drive for Use Attention Partitioning a hard disk drive or installing Disk Manager on the drive erases all user data on the drive Determining What To Do Next When you restart your computer the configuration setup information screen displays because you changed the hardware in your computer Some computers require you to make configuration choices the first time you restart after installing a new device If the screen does not display see your computer documentation for information about how to access it For most IBM computers you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen Check your configuration setup information for one of the following If the configuration setup program reports the size of your new drive as what you expected save your changes close the configuration program and go to Using Your Operating System for Partitioning on page 2 12 If your computer seems to lock up hang or does not restart successfully go to Correcting Hardware Problems on page 2 14 If the configuration setup program reports your new drive capacity as very much less than what you expected go to Part 2 Installation Guide 2 11 Correcting BIOS Limitations a
30. BIOS if necessary to use the full capacity of larger EIDE hard disk drives Partition and format your drive Create disk partitions up to 2 14 GB in size Enable 32 bit disk access for Windows 3 1 and 3 11 Windows 95 automatically includes 32 bit disk access In addition the Disk Manager Diskette contains the following features Re assigns drive letters to prevent drive access problems when you add new storage devices to your computer Copies files from your old drive to your new drive Restarts your computer without the need for a System Diskette You simply insert the Disk Manager Diskette and press Enter For more information see the online information that comes with the Disk Manager software 2 1 Before You Begin Read the following information before you start your installation The installer of the drive will have to complete the following steps Set the jumper setting on the drive and possibly make changes to installed drives Physically install the drive in a 3 5 or 5 5 drive bay Configure the system Partition and format the drive Install applications or operating system Note For jumper setting and product warranty information be sure to read the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement If you are unsure about installing this option in your system have a qualified technician or IBM authorized dealer to install the drive for you Installation Requirements To ins
31. Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide OPTIONS by IBM Note If you are using this product in the United States Canada or Puerto Rico be sure to read the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement for warranty information and jumper setting information for your hard disk drive Also refer to Appendix C Notices on page 3 14 for Notice information For all other countries the warranty terms and conditions applicable in the country of purchase are available from IBM or your reseller First Edition September 1997 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was develo
32. Hard Disk Drive User s Guide Supplement provides warranty and jumper setting information Contact your place of purchase if parts are missing or damaged Be sure to retain your proof of purchase It might be required to receive warranty service 1 22 Deskstar Hard Disk Drive User s Guide Step 1 Opening the Computer 1 Turn off all attached devices 2 Turn off the computer 3 Unplug the power cords for the computer and all attached devices 4 Open the computer For specific information on opening your computer see the documentation that comes with your computer Step 2 Unpacking the Drive 1 Before opening the antistatic bag containing the drive touch the bag to an unpainted surface on the computer for at least two seconds This neutralizes any static electricity buildup on the bag and on your body 2 Remove the drive from the bag Handle the drive by the edges Do not touch any exposed components on the drive Step 3 Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority The positions are Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable verify that the jumpers are in the master configuration Slave If you are installing the Deskstar as th
33. IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable Any other devices on the IDE cable must also be set to Cable Select Slave Present Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard If you are installing the Deskstar drive as the master you have a slave device on the same ATA cable and your configuration setup program does not recognize the slave drive turn off your computer and unplug the power cord Open your computer On the master drive change your jumpers from the Master configuration the factory default to the Slave Present configuration Then close your computer reattach the power cord and restart your computer For information on jumper positions for your drive see the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement Part 1 Quick Installation Guide 1 37 Step 4 Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive For proper grounding be sure to use all four screws Step 5 Connecting the Drive and the Cables Connect the drive to an available 40 pin connector on the IDE interface cable The interface cable can have up to three connectors For the best signal quality when you are connecting
34. Reconnect the ac power cord to the computer Step 7 Preparing the Drive for Use Attention Manager on the drive erases all user data on the drive Partitioning a hard disk drive or installing Disk Disk Partition Size Limitation 13 When referring to hard disk drive capacity GB means 1000000 000 bytes total user accessible capacity may vary depending on operating system Part 1 Quick Installation Guide 1 45 The largest partition size that you can create under the DOS Windows 95 Windows 3 x and OS 2 operating systems that use 16 bit file allocation table FAT conventions is approximately 2 14 GB 3 When you are installing a drive larger than 2 14 GB you must create more than one partition to use the full capacity of your drive If you are using the high performance file system HPFS conventions with OS 2 see your operating system documentation for partition sizing information To create the maximum partition size 2 14 GB when you are using the DOS based FDISK utility to partition your drive you must enter the partition size as 2047 MB 4 For more information about partition sizing see your operating system user s guide Also the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions To open the Disk Manager manual from the DOS prompt type A and press Enter to get to the A prompt insert the Disk Manager Diskette type dm h and press Enter
35. See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures If you are installing the primary drive the configuration setup program prompts you for partitioning and formatting information as part of the operating system installation process If you are installing a secondary drive you must enter the commands required by your operating system to partition and format the drive For DOS with Windows use the FDISK command followed by the FORMAT command Part 1 Quick Installation Guide 1 33 Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives See the documentation that comes with your IBM computer to install your hard disk drive and to configure your system The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software Attention The following steps do not apply to IBM computers 1 Access your configuration setup information 2 Select the drive number for the new drive that you are installing Based on BIOS type number of IDE controllers and number of IDE devices in your computer the configuration setup program displays options for up to four devices Normally drives 1 and 2 are connected to the primary IDE c
36. Write Precomp entries to zero When the partitioning process completes the drive capacity is shown as 504 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Select Drive Type 1 The value displayed for the type 1 drive is 1 MB When the partitioning process completes the drive capacity is shown as 10 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition format and prepare your drive for the installation of an operating system The following procedure prepares your drive for use in both IBM and Non IBM computers l 2 3 4 Turn off the computer Insert the Disk Manager diskette and restart the computer Follow the instructions on the screen When the Disk Manager main menu displays select View Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system Return to the main menu select Easy Disk Installation and press Enter to accept the default partitioning If you do not want to accept the default drive partitioning select Advanced Disk Installation to choose your own part
37. ager Select Drive Type 1 The value displayed for the type 1 drive is 1 MB When the partitioning process completes the drive capacity is shown as 10 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Part 1 Quick Installation Guide 1 41 Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition format and prepare your drive for the installation of an operating system The following procedure prepares your drive for use in both IBM and Non IBM computers l 2 3 4 Turn off the computer Insert the Disk Manager diskette and restart the computer Follow the instructions on the screen When the Disk Manager main menu displays select View Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system Return to the main menu select Easy Disk Installation and press Enter to accept the default partitioning If you do not want to accept the default drive partitioning select Advanced Disk Installation to choose your own partition sizes Follow the instructions on the screens to complete the drive partitioning process Install your operating system as described in the Disk Manager Online Manual 1 42 Deskstar Hard Disk Drive User s Guide Quick Installa
38. anager software contains programs that can partition format and prepare your drive for the installation of an operating system The following procedure prepares your drive for use in both IBM and Non IBM computers l 2 3 4 Turn off the computer Insert the Disk Manager diskette and restart the computer Follow the instructions on the screen When the Disk Manager main menu displays select View Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system Return to the main menu select Easy Disk Installation and press Enter to accept the default partitioning If you do not want to accept the default drive partitioning select Advanced Disk Installation to choose your own partition sizes Follow the instructions on the screens to complete the drive partitioning process Install your operating system as described in the Disk Manager Online Manual 1 28 Deskstar Hard Disk Drive User s Guide Quick Installation Japanese Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form If you are familiar with IDE products and experienced in installing options use these instructions to quickly install your IDE drive Caution Read the Safety Information in Appendix A page 3 1 before installing this product In addition to this User s Guide your option package contains Deskstar hard disk
39. and you WILL be using the Disk Manager BIOS insert the Disk Manager Diskette into the diskette drive then complete the following steps 1 Turn on the computer 2 At the Welcome to Disk Manager banner press Enter 3 Read messages and press Enter to continue 4 At the Disk Manager Main Menu select Easy Disk Installation and press Enter 8 When software such as FDISK refers to memory capacity MB means 1 048 576 bytes Part 1 Quick Installation Guide 1 25 Disk Manager will display the number and types of drives found on your system and ask you if the list is correct Follow the onscreen prompts 5 Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue Select Yes and press Enterto continue 6 Follow the onscreen prompts You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate After following the onscreen prompts your drive will be successfully partitioned and formatted as the primary drive on your system If the drive will be a secondary drive make sure the diskette drive is empty then restart the computer When the hardware in your computer is changed your configuration information must be changed to reflect the hardware changes Most computers automatically change the information for you but for some computers you must make configuration choices the first time you restart your
40. arger than 2 14 GB you must create more than one partition to use the full capacity of your drive If you are using the high performance file system HPFS conventions with OS 2 see your operating system documentation for partition sizing information To create the maximum partition size 2 14 GB when you are using the DOS based FDISK utility to partition your drive you must enter the partition size as 2047 MB 8 For more information about partition sizing see your operating system user s guide Also the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions To open the Disk Manager manual from the DOS prompt type A and press Enter to get to the A prompt insert the Disk Manager Diskette type dm h and press Enter Determining What to Do Next After you complete the hardware installation you must partition and format your new drive before you can use it If the drive you are installing will be your primary drive the drive that contains the operating system and you will NOT be using the Disk Manager BIOS insert the first operating system installation diskette into the diskette drive then restart the computer and follow the onscreen prompts If you do not have operating system installation diskettes see the documentation that comes with your operating system If the drive you are installing will be your primary drive the drive that contains the operating system
41. artition and format your drive If your computer seems to lockup hang or does not restart successfully see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 6 to partition and format your drive If the configuration setup program reports your new drive size as very much less than what you expected see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 6 to partition and format your drive Using Your Operating System for Partitioning Attention Partitioning and formatting a hard disk drive erases all user data on the drive See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures If you are installing the primary drive the configuration setup program prompts you for partitioning and formatting information as part of the operating system installation process If you are installing a secondary drive you must enter the commands required by your operating system to partition and format the drive For DOS with Windows use the FDISK command followed by the FORMAT command Part 1 Quick Installation Guide 1 5 Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives See the documentation that comes with your IBM computer
42. ased on BIOS type number of IDE controllers and number of IDE devices in your computer the configuration setup program displays options for up to four devices Normally drives 1 and 2 are connected to the primary IDE controller and drives 3 and 4 are connected to the secondary IDE controller If you have two IDE controllers drives 1 and 3 are the master devices and drives 2 and 4 are the slave devices If you have one IDE controller drive 1 is the master device and drive 2 is the slave device a 3 Based on your configuration at least one of the following options listed in order of preference is available Do one of the following Select the Auto Detect configuration setup option if it is available If the correct disk capacity is shown exit save the configuration setup and go to Using Your Operating System For Partitioning If the correct disk capacity is not shown continue with Partitioning and Formatting Using Disk Manager Select the User Definable drive type The User Definable entry for BIOS configuration will be a number between 47 and 49 Enter 1024 for cylinders 16 for heads and 63 for sectors Set the Landing Zone and Write Precomp entries to zero When the partitioning process completes the drive capacity is shown as 504 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Man
43. ble entry for BIOS configuration will be a number between 47 and 49 Enter 1024 for cylinders 16 for heads and 63 for sectors Set the Landing Zone and Write Precomp entries to zero When the partitioning process completes the drive capacity is shown as 504 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Select Drive Type 1 The value displayed for the type 1 drive is 1 MB When the partitioning process completes the drive capacity is shown as 10 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition format and prepare your drive for the installation of an operating system The following procedure prepares your drive for use in both IBM and Non IBM computers l 2 3 4 Turn off the computer Insert the Disk Manager diskette and restart the computer Follow the instructions on the screen When the Disk Manager main menu displays select View Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system Return to the main menu select Easy Disk Installation and press Enter
44. cable connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end Many computers have two cables for attaching up to four ATA devices For best performance attach the fast devices hard drives on one cable with the slower devices ATA CD ROM s tape drives or removable media drives on the second cable If you must move a slower device to a second cable consult your system manual to properly configure the device Connect an available dc power cable connector to the four pin dc power connector on the drive The cable connector is keyed and fits only one way Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure Step 6 Closing the Computer 1 Replace the computer cover and secure it in place 2 Reconnect any disconnected external devices Be sure that the keyboard mouse monitor and other external devices are securely attached 3 Reconnect the ac power cord to the computer Step 7 Preparing the Drive for Use Attention Manager on the drive erases all user data on the drive Partitioning a hard disk drive or installing Disk Disk Partition Size Limitation 9 When referring to hard disk drive capacity GB means 1000000000 bytes total user accessible capacity may vary depending on operating system Part 1 Quick Installation Guide 1 31 The largest pa
45. cept the default partitioning If you do not want to accept the default drive partitioning select Advanced Disk Installation to select your own partition sizes 6 Follow the instructions on the screens to complete the drive partitioning process Install your operating system as described in the Disk Manager Online Manual Booting From a Diskette When Disk Manager is used to correct BIOS problems on your system it is important that every time you turn on your computer that the Disk Manager software is loaded If you should ever wish to restart your computer from a diskette you must first begin to boot from the C drive stopping the boot process by pressing F1 when the configuration icon appears in the upper right corner of the screen Then insert the diskette in the A drive and press Enter to continue the boot from the diskette This process assures that you will be able to fully access the entire capacity of your hard drive Managing Your Hard Disk Drive The version of Disk Manager that comes with your drive contains hard disk management programs that Reconfigure your applications that access your CD ROM drive Copy files from your old hard disk drive to your new drive without changing directory or file names Run diagnostic programs to test and manage your drive The hard disk drive management programs are CD Update FileCopy Disk Utilities and Diagnostics CD Update CD Update is a program that runs under Windows and m
46. e 3 12 The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software Attention The following steps do not apply to IBM computers 1 Access your configuration setup information 2 Select the drive number for the new drive that you are installing Based on BIOS type number of IDE controllers and number of IDE devices in your computer the configuration setup program displays options for up to four devices Part 2 Installation Guide 2 15 Normally drives 1 and 2 are connected to the primary IDE port and drives 3 and 4 are connected to the secondary IDE port If you have two IDE ports drives 1 and 3 are the master devices and drives 2 and 4 are the slave devices If you have one IDE controller drive 1 is the master device and drive 2 is the slave device 3 Based on your configuration one of the following options will be available The choices listed in order of preference are a Select the Auto Detect configuration setup option if available If your configuration setup displays the correct capacity go to Using Your Operating System for Partitioning on page 2 12 If your configuration setup does not display the correct capacity continue with Partitioning and Formatting Using Disk Manager b Select the User Definable drive type The User Definable type for the BIOS configuration will be a number between 47 and 49 Enter
47. e Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive For proper grounding be sure to use all four screws Step 5 Connecting the Drive and the Cables Connect the drive to an available 40 pin connector on the IDE interface cable The interface cable can have up to three connectors For the best signal quality when you are connecting only one device on the IDE cable connect one end of the cable to the IDE port and connect the device to the connector on the other end Do not use the middle connector If you are connecting two devices on the IDE cable connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end Many computers have two cables for attaching up to four ATA devices For best performance attach the fast devices hard drives on one cable with the slower devices ATA CD ROM s tape drives or removable media drives on the second cable If you must move a slower device to a second cable consult your system manual to properly configure the device Connect an available dc power cable connector to the four pin dc power connector on the drive The cable connector is keyed and fits only one way Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure Step 6 Closing the Computer 1 Replace the computer cover and secur
48. e Limitation 11 When referring to hard disk drive capacity GB means 1000000 000 bytes total user accessible capacity may vary depending on operating system 1 38 Deskstar Hard Disk Drive User s Guide The largest partition size that you can create under the DOS Windows 95 Windows 3 x and OS 2 operating systems that use 16 bit file allocation table FAT conventions is approximately 2 14 GB When you are installing a drive larger than 2 14 GB you must create more than one partition to use the full capacity of your drive If you are using the high performance file system HPFS conventions with OS 2 see your operating system documentation for partition sizing information To create the maximum partition size 2 14 GB when you are using the DOS based FDISK utility to partition your drive you must enter the partition size as 2047 MB 2 For more information about partition sizing see your operating system user s guide Also the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions To open the Disk Manager manual from the DOS prompt type A and press Enter to get to the A prompt insert the Disk Manager Diskette type dm h and press Enter Determining What to Do Next After you complete the hardware installation you must partition and format your new drive before you can use it If the drive you are installing will be your primary drive the drive that contains t
49. e for a 5 25 inch Bay Step 4 Preparing the Drive for a 5 25 inch Bay To install the drive in a 5 25 inch bay 1 Attach a pair of 3 5 inch to 5 25 inch expansion brackets as shown in the illustration Some computers require that you attach special hard disk drive mounting hardware to ensure that the drive mounts securely into the bay 2 Some computers require that you attach special hard disk drive mounting hardware to ensure that the drive mounts securely into the bay Contact your computer dealer or refer to the documentation that comes with your computer if you need specialized mounting hardware or more information Step 5 Mounting the Drive in the Bay The drive can be mounted in either the horizontal or the vertical position To mount the drive in the bay 1 Zs Slide the drive into the bay Align the drive bay screw holes with the threaded holes in the drive housing or expansion brackets Hand thread the screws to lightly secure the drive in the bay For some installations you might have to use the screw holes on the bottom circuit board side of the drive Check the drive alignment and tighten the screws Do not overtighten Part 2 Installation Guide 2 9 Step 6 Attaching the Cables to the Drive Use the following procedure to attach the cables 1 Locate a free device connector on the IDE interface cable in your computer The illustration shows an interface cable with three connectors and
50. e it in place 2 Reconnect any disconnected external devices Be sure that the keyboard mouse monitor and other external devices are securely attached 3 Reconnect the ac power cord to the computer Step 7 Preparing the Drive for Use Attention Manager on the drive erases all user data on the drive Partitioning a hard disk drive or installing Disk Disk Partition Size Limitation 1 When referring to hard disk drive capacity GB means 1000000 000 bytes total user accessible capacity may vary depending on operating system Part 1 Quick Installation Guide 1 3 The largest partition size that you can create under the DOS Windows 95 Windows 3 x and OS 2 operating systems that use 16 bit file allocation table FAT conventions is approximately 2 14 GB When you are installing a drive larger than 2 14 GB you must create more than one partition to use the full capacity of your drive If you are using the high performance file system HPFS conventions with OS 2 see your operating system documentation for partition sizing information To create the maximum partition size 2 14 GB when you are using the DOS based FDISK utility to partition your drive you must enter the partition size as 2047 MB For more information about partition sizing see your operating system user s guide Also the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions To open
51. e slave drive place the jumpers in the slave configuration If the existing master drive is also a Deskstar verify that the jumpers are in the master configuration If the master drive is not a Deskstar see the documentation that comes with the drive check the drive label refer to the Disk Manager Online Manual or call the drive manufacturer to determine if you need to reset the jumpers For information on how to contact the most common hard disk drive manufacturers see Hard Disk Drive Manufacturers on page 3 13 Cable Select Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration The Cable Select configuration is only to be used for systems equipped with these special cables See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration If you place the jumpers in the Cable Select configuration the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable Any other devices on the IDE cable must also be set to Cable Select Slave Present Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard If you are installing the Des
52. e that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure Step 6 Closing the Computer 1 Replace the computer cover and secure it in place 2 Reconnect any disconnected external devices Be sure that the keyboard mouse monitor and other external devices are securely attached 3 Reconnect the ac power cord to the computer Step 7 Preparing the Drive for Use Attention Partitioning a hard disk drive or installing Disk Manager on the drive erases all user data on the drive Disk Partition Size Limitation 3 When referring to hard disk drive capacity GB means 1000000000 bytes total user accessible capacity may vary depending on operating system 1 10 Deskstar Hard Disk Drive User s Guide The largest partition size that you can create under the DOS Windows 95 Windows 3 x and OS 2 operating systems that use 16 bit file allocation table FAT conventions is approximately 2 14 GB 3 When you are installing a drive larger than 2 14 GB you must create more than one partition to use the full capacity of your drive If you are using the high performance file system HPFS conventions with OS 2 see your operating system documentation for partition sizing information To create the maximum partition size 2 14 GB when you are using the DOS based FDISK utility to partition your drive you must enter the partition size as 2047 MB 4 For m
53. ed to receive warranty service Step 1 Opening the Computer 1 Turn off all attached devices 2 Turn off the computer 3 Unplug the power cords for the computer and all attached devices 4 Open the computer For specific information on opening your computer see the documentation that comes with your computer Step 2 Unpacking the Drive 1 Before opening the antistatic bag containing the drive touch the bag to an unpainted surface on the computer for at least two seconds This neutralizes any static electricity buildup on the bag and on your body 2 Remove the drive from the bag Handle the drive by the edges Do not touch any exposed components on the drive Part 1 Quick Installation Guide 1 15 Step 3 Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority The positions are Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable verify that the jumpers are in the master configuration Slave If you are installing the Deskstar as the slave drive place the jumpers in the slave configuration If the existing master drive is also a Deskstar verify that the jumpers are in the master configuration If the master drive is not a Deskstar see the docume
54. elephone BBS Fax Internet Address IBM Corporation U S A 1 800 772 2227 1 919 517 0001 1 800 426 3395 http www pc ibm com http www ibm com Maxtor Corporation U S A 1 800 2MAXTOR 1 303 678 2222 2400 baud 1 800 2MAXTOR 1 303 678 2260 http www maxtor com Quantum Peripherals U S A 1 800 826 8022 1 408 894 3214 1 800 434 7532 http www quantum com Seagate Technology Inc 1 800 SEAGATE 1 408 434 1080 1 800 SEAGATE 1 408 456 4496 http www seagate com Western Digital Corporation U S A 1 714 932 4900 1 507 286 7900 1 714 753 1234 714 932 4900 1 507 286 7900 http www wdc com Part 3 Appendixes 3 13 Appendix C Notices This appendix contains the product notices and trademarks information Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with other products except those expressly designated
55. erence is available Do one of the following Select the Auto Detect configuration setup option if it is available If the correct disk capacity is shown exit save the configuration setup and go to Using Your Operating System For Partitioning If the correct disk capacity is not shown continue with Partitioning and Formatting Using Disk Manager Select the User Definable drive type The User Definable entry for BIOS configuration will be a number between 47 and 49 Enter 1024 for cylinders 16 for heads and 63 for sectors Set the Landing Zone and Write Precomp entries to zero When the partitioning process completes the drive capacity is shown as 504 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Select Drive Type 1 The value displayed for the type 1 drive is 1 MB When the partitioning process completes the drive capacity is shown as 10 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Partitioning and Formatting Using Disk Manager The Disk Manager software contains programs that can partition format and prepare your drive for the installation of an operating system The following procedure prepares your drive for use in both IBM and Non IBM com
56. g the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable verify that the jumpers are in the master configuration Slave If you are installing the Deskstar as the slave drive place the jumpers in the slave configuration If the existing master drive is also a Deskstar verify that the jumpers are in the master configuration If the master drive is not a Deskstar see the documentation that comes with the drive check the drive label refer to the Disk Manager Online Manual or call the drive manufacturer to determine if you need to reset the jumpers For information on how to contact the most common hard disk drive manufacturers see Hard Disk Drive Manufacturers on page 3 13 Cable Select 1 30 Deskstar Hard Disk Drive User s Guide Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration The Cable Select configuration is only to be used for systems equipped with these special cables See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration If you place the jumpers in the Cable Select configuration the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable Any other devices on the IDE cable must also be set to Cable Selec
57. he operating system and you will NOT be using the Disk Manager BIOS insert the first operating system installation diskette into the diskette drive then restart the computer and follow the onscreen prompts If you do not have operating system installation diskettes see the documentation that comes with your operating system If the drive you are installing will be your primary drive the drive that contains the operating system and you WILL be using the Disk Manager BIOS insert the Disk Manager Diskette into the diskette drive then complete the following steps 1 Turn on the computer 2 At the Welcome to Disk Manager banner press Enter 3 Read messages and press Enter to continue 4 At the Disk Manager Main Menu select Easy Disk Installation and press Enter 12 When software such as FDISK refers to memory capacity MB means 1 048 576 bytes Part 1 Quick Installation Guide 1 39 Disk Manager will display the number and types of drives found on your system and ask you if the list is correct Follow the onscreen prompts 5 Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue Select Yes and press Enterto continue 6 Follow the onscreen prompts You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate After following the onscreen prompts your drive will be successfully partitioned
58. ing Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives See the documentation that comes with your IBM computer to install your hard disk drive and to configure your system The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software Attention The following steps do not apply to IBM computers 1 Access your configuration setup information 2 Select the drive number for the new drive that you are installing Based on BIOS type number of IDE controllers and number of IDE devices in your computer the configuration setup program displays options for up to four devices Normally drives 1 and 2 are connected to the primary IDE controller and drives 3 and 4 are connected to the secondary IDE controller If you have two IDE controllers drives 1 and 3 are the master devices and drives 2 and 4 are the slave devices If you have one IDE controller drive 1 is the master device and drive 2 is the slave device a 3 Based on your configuration at least one of the following options listed in order of preference is available Do one of the following Select the Auto Detect configuration setup option if it is available If the correct disk capacity is shown exit save the configuration setup and go to Using Your Operating System For Partitioning
59. into the following parts Part 1 Abbreviated installation instructions Part 2 Product description installation requirements and handling installation and configuration instructions Part 3 Safety service and notice information The illustrations in this publication might be slightly different from your hardware Attention Be sure to read Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 6 before you start your installation The basic input and output system BIOS is the component in your computer that controls communication between the processor and the input output devices Some BIOS programs contain addressing limitations that can cause configuration management errors and startup program failures when a high capacity hard disk drive is installed Note For jumper setting and product warranty information be sure to read the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement vi Deskstar Hard Disk Drive User s Guide The installer of the drive will have to complete the following steps Set the jumper setting on the drive and possibly make changes to installed drives Physically install the drive in a 3 5 or 5 5 drive bay Configure the system Partition and format the drive Install applications or operating system If you are unsure about installing this option in your system have a qualified technician or IBM authorized carrier to install the drive for y
60. ion about installing system upgrades see the documentation that comes with your computer Look for topics about system setup or system configuration 2 20 Deskstar Hard Disk Drive User s Guide Part 3 Appendixes Appendix A Safety Information To Disconnect DO NOT print this page replace with National Safety Information Copyright IBM Corp 1997 3 1 DO NOT print this page replace with National Safety Information 3 2 Deskstar Hard Disk Drive User s Guide DO NOT print this page replace with National Safety Information Part 3 Appendixes 3 3 DO NOT print this page replace with National Safety Information 3 4 Deskstar Hard Disk Drive User s Guide DO NOT print this page replace with National Safety Information Part 3 Appendixes 3 5 To Connect DO NOT print this page replace with National Safety Information 3 6 Deskstar Hard Disk Drive User s Guide DO NOT print this page replace with National Safety Information Part 3 Appendixes 3 7 DO NOT print this page replace with National Safety Information 3 8 Deskstar Hard Disk Drive User s Guide DO NOT print this page replace with National Safety Information Part 3 Appendixes 3 9 DO NOT print this page replace with National Safety Information 3 10 Deskstar Hard Disk Drive User s Guide Appendix B Help and Service Information Before calling IBM technical support try to solve the problem yourself by u
61. ires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration The Cable Select configuration is only to be used for systems equipped with these special cables See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration If you place the jumpers in the Cable Select configuration the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable Any other devices on the IDE cable must also be set to Cable Select Slave Present Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard If you are installing the Deskstar drive as the master you have a slave device on the same ATA cable and your configuration setup program does not recognize the slave drive turn off your computer and unplug the power cord Open your computer On the master drive change your jumpers from the Master configuration the factory default to the Slave Present configuration Then close your computer reattach the power cord and restart your computer For information on jumper positions for your drive see the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement Step 4 Installing the Drive in th
62. ition sizes Follow the instructions on the screens to complete the drive partitioning process Install your operating system as described in the Disk Manager Online Manual Part 1 Quick Installation Guide 1 49 1 50 Deskstar Hard Disk Drive User s Guide Product Description The Deskstar Hard Disk Drive is a 3 5 inch slimline 1 inch high drive It can only be installed in computers that use the AT attachment integrated drive electronics ATA IDE architecture Your hard disk drive can be configured in any of the following ways Single drive To install the first hard disk drive in a computer To replace a hard disk drive Multiple drive To operate with installed IDE ATA hard disk drives To operate with installed SCSI hard disk drives In addition to this User s Guide your option package contains Deskstar hard disk drive Disk Manager Diskette Four drive mounting screws IDE cable for connecting two IDE devices some option packages Mounting brackets with screws some option packages The Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement provides warranty and jumper setting information Copyright IBM Corp 1997 Part 2 Installation Guide Contact your place of purchase if parts are missing or damaged Be sure to retain your proof of purchase It might be required to receive warranty service The Disk Manager Diskette contains programs to Work with your computer
63. kstar drive as the master you have a slave device on the same ATA cable and your configuration setup program does not recognize the slave drive turn off your computer and unplug the power cord Open your computer On the master drive change your jumpers from the Master configuration the factory default to the Slave Present configuration Then close your computer reattach the power cord and restart your computer For information on jumper positions for your drive see the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement Part 1 Quick Installation Guide 1 23 Step 4 Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive For proper grounding be sure to use all four screws Step 5 Connecting the Drive and the Cables Connect the drive to an available 40 pin connector on the IDE interface cable The interface cable can have up to three connectors For the best signal quality when you are connecting only one device on the IDE cable connect one end of the cable to the IDE port and connect the device to the connector on the other end Do not use the middle connector If you are connecting two devices on the IDE cable connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end Many computers have two cables for attaching up to four ATA devices For best pe
64. lace the antistatic bag on a flat padded surface such as a magazine and place the drive on the bag with the component side facing up Step 3 Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority The positions are Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable verify that the jumpers are in the master configuration Slave If you are installing the Deskstar as the slave drive place the jumpers in the slave configuration If the existing master drive is also an Deskstar verify that the jumpers are in the master configuration If the master drive is not a Deskstar see the documentation that comes with the drive check the drive label refer to the Disk Manager Online Manual or call the drive manufacturer to determine if you need to reset the jumpers For information on how to contact the most 2 8 Deskstar Hard Disk Drive User s Guide common hard disk drive manufacturers see Hard Disk Drive Manufacturers on page 3 13 Cable Select Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration The Cable Select configuration is only to be used for sys
65. line Manual and press Enter to view information by operating system on how to partition your drive and install your operating system Return to the main menu select Easy Disk Installation and press Enter to accept the default partitioning If you do not want to accept the default drive partitioning select Advanced Disk Installation to choose your own partition sizes Follow the instructions on the screens to complete the drive partitioning process Install your operating system as described in the Disk Manager Online Manual 1 14 Deskstar Hard Disk Drive User s Guide Quick Installation French Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form If you are familiar with IDE products and experienced in installing options use these instructions to quickly install your IDE drive Caution Read the Safety Information in Appendix A page 3 1 before installing this product In addition to this User s Guide your option package contains Deskstar hard disk drive Disk Manager Diskette Four drive mounting screws IDE cable for connecting two IDE devices some option packages Mounting brackets with screws some option packages The Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement provides warranty and jumper setting information Contact your place of purchase if parts are missing or damaged Be sure to retain your proof of purchase It might be requir
66. n the screen to create logical drives in the Extended DOS Partition Restart your computer when the process completes To format your secondary drive not C Type format x where x is the drive letter assigned by FDISK at the DOS prompt and press Enter Part 2 Installation Guide 2 13 Installing a Primary Drive using OS 2 If the new hard disk drive will contain your operating system drive C use this procedure to prepare the drive and install your operating system 1 Insert the OS 2 Installation Diskette into drive A Turn on your computer When the OS 2 logo screen displays remove the diskette Insert diskette 7 and press Enter Follow the instructions to complete the drive preparation Amma cat ss For more information about setting up your hard disk drive and installing the OS 2 operating system see the documentation that comes with your computer and operating system Installing a Secondary Drive for OS 2 To partition and format your hard disk drive under OS 2 use the FDISK and FORMAT programs The procedures are similar to the procedures for DOS or Windows under DOS For more information see your User s Guide for OS 2 2 14 Deskstar Hard Disk Drive User s Guide Correcting Hardware Problems If you install your new hard disk drive and the startup program seems to hang or does not report the new drive correctly the problem can be in your hardware or it can be a BIOS limitation To isolate a hardware pr
67. nd Partitioning Using Disk Manager on page 2 15 Using Your Operating System for Partitioning This section contains instructions about partitioning and formatting your hard disk drive for the DOS Windows and OS 2 operating systems Use the instructions that apply to your operating system If you are using any other operating system or for more information on partitioning and formatting a drive see the documentation that comes with your computer Installing the Primary Drive for DOS and Windows If you are installing the primary drive the drive that contains the operating system and you will NOT be using Disk Manager BIOS insert the first operating system installation diskette into the diskette drive then restart the computer The operating system screens lead you through the partitioning and formatting process First you create a Primary DOS Partition the partition that your computer starts from The primary partition default size is the maximum available partition size After creating the primary partition use the remaining disk space to create an Extended DOS Partition After you create the Extended DOS Partition the Create Logical DOS Drive s in the Extended DOS Partition displays Follow the instructions on the screen to create one or more logical drives within the Extended DOS Partition If the drive you are installing will be your primary drive the drive that contains the operating system and you WILL be using the Disk
68. ner of your screen If the configuration setup screen does not display see the documentation that comes with your computer for information on how to access the configuration program Save your changes exit from the configuration program and do one of the following If the configuration setup program reports the size of your new drive as what you expected see Using Your Operating System for Partitioning to partition and format your drive If your computer seems to lockup hang or does not restart successfully see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 20 to partition and format your drive If the configuration setup program reports your new drive size as very much less than what you expected see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 20 to partition and format your drive Using Your Operating System for Partitioning Attention Partitioning and formatting a hard disk drive erases all user data on the drive See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures If you are installing the primary drive the configuration setup program prompts you for partitioning and formatting information as part of the operating system installation process If you are installing a secondary drive you must enter the commands required by you
69. nfiguration information must be changed to reflect the hardware changes Most computers automatically change the information for you but for some computers you must make configuration choices the first time you restart your system after you have made hardware changes For most IBM computers you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen If the configuration setup screen does not display see the documentation that comes with your computer for information on how to access the configuration program Save your changes exit from the configuration program and do one of the following If the configuration setup program reports the size of your new drive as what you expected see Using Your Operating System for Partitioning to partition and format your drive If your computer seems to lockup hang or does not restart successfully see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 34 to partition and format your drive If the configuration setup program reports your new drive size as very much less than what you expected see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 34 to partition and format your drive Using Your Operating System for Partitioning Attention Partitioning and formatting a hard disk drive erases all user data on the drive
70. nformation on jumper positions for your drive see the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement Part 1 Quick Installation Guide 1 9 Step 4 Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive For proper grounding be sure to use all four screws Step 5 Connecting the Drive and the Cables Connect the drive to an available 40 pin connector on the IDE interface cable The interface cable can have up to three connectors For the best signal quality when you are connecting only one device on the IDE cable connect one end of the cable to the IDE port and connect the device to the connector on the other end Do not use the middle connector If you are connecting two devices on the IDE cable connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end Many computers have two cables for attaching up to four ATA devices For best performance attach the fast devices hard drives on one cable with the slower devices ATA CD ROM s tape drives or removable media drives on the second cable If you must move a slower device to a second cable consult your system manual to properly configure the device Connect an available dc power cable connector to the four pin dc power connector on the drive The cable connector is keyed and fits only one way Be sur
71. nplug the power cord Open your computer On the master drive change your jumpers from the Master configuration the factory default to the Slave Present configuration Then close your computer reattach the power cord and restart your computer For information on jumper positions for your drive see the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement Step 4 Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive For proper grounding be sure to use all four screws Step 5 Connecting the Drive and the Cables Connect the drive to an available 40 pin connector on the IDE interface cable The interface cable can have up to three connectors For the best signal quality when you are connecting only one device on the IDE cable connect one end of the cable to the IDE port and connect the device to the connector on the other end Do not use the middle connector If you are connecting two devices on the IDE cable connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end Many computers have two cables for attaching up to four ATA devices For best performance attach the fast devices hard drives on one cable with the slower devices ATA CD ROM s tape drives or removable media drives on the second cable If you must move a slower device to a second cable co
72. nsult your system manual to properly configure the device Connect an available dc power cable connector to the four pin dc power connector on the drive The cable connector is keyed and fits only one way Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure Step 6 Closing the Computer 1 Replace the computer cover and secure it in place 2 Reconnect any disconnected external devices Be sure that the keyboard mouse monitor and other external devices are securely attached 3 Reconnect the ac power cord to the computer Step 7 Preparing the Drive for Use Attention Manager on the drive erases all user data on the drive Partitioning a hard disk drive or installing Disk Disk Partition Size Limitation 5 When referring to hard disk drive capacity GB means 1000000000 bytes total user accessible capacity may vary depending on operating system Part 1 Quick Installation Guide 1 17 The largest partition size that you can create under the DOS Windows 95 Windows 3 x and OS 2 operating systems that use 16 bit file allocation table FAT conventions is approximately 2 14 GB 5 When you are installing a drive larger than 2 14 GB you must create more than one partition to use the full capacity of your drive If you are using the high performance file system HPFS conventions with OS 2 see your operating system documentati
73. ntation that comes with the drive check the drive label refer to the Disk Manager Online Manual or call the drive manufacturer to determine if you need to reset the jumpers For information on how to contact the most common hard disk drive manufacturers see Hard Disk Drive Manufacturers on page 3 13 Cable Select 1 16 Deskstar Hard Disk Drive User s Guide Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration The Cable Select configuration is only to be used for systems equipped with these special cables See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration If you place the jumpers in the Cable Select configuration the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable Any other devices on the IDE cable must also be set to Cable Select Slave Present Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard If you are installing the Deskstar drive as the master you have a slave device on the same ATA cable and your configuration setup program does not recognize the slave drive turn off your computer and u
74. o be used for systems equipped with these special cables See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration If you place the jumpers in the Cable Select configuration the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable Any other devices on the IDE cable must also be set to Cable Select Slave Present Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard If you are installing the Deskstar drive as the master you have a slave device on the same ATA cable and your configuration setup program does not recognize the slave drive turn off your computer and unplug the power cord Open your computer On the master drive change your jumpers from the Master configuration the factory default to the Slave Present configuration Then close your computer reattach the power cord and restart your computer For information on jumper positions for your drive see the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement Step 4 Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive For proper grounding be sure to use all four screws
75. oblem try the following 1 Recheck your jumpers and connections Check the IDE interface and power supply connections Check the configuration jumper setting on all devices on all IDE ports Restart your computer If the problem does not happen again go back to Preparing the Drive for Use on page 2 11 to restart the preparation process Ifthe problem happens again continue with step 2 2 To check for a conflict with an another device restart the computer with only the new hard disk drive connected a Turn off the computer unplug the cables from the power outlets for your computer and all attached devices and remove the computer cover b Disconnect all devices from the IDE ports and connect the new hard disk drive as the master drive on the primary IDE port You might have to reset the configuration jumper Your Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement will list your drive s jumper settings c Replace the computer cover and recheck all external cables 3 Restart the computer and check the drive size reported by the configuration setup program If the drive is not detected go to Appendix B Help and Service Information on page 3 11 If you get past the lockup or hang condition and the hard disk drive is now correctly detected you have an incompatibility problem 4 To isolate an incompatibility problem try the following Refer to the user s guide for the conflic
76. odifies your application configuration information to access a changed CD ROM drive letter When you add a new hard disk drive your operating system reassigns the drive partition letters based on priorities that are assigned after the partitions are defined and saved Primary partitions are assigned the next available letter beginning with C An extended partition is assigned the next available letter after letters have been assigned to all primary partitions A CD ROM drive is assigned the next available letter after all primary and extended partitions have been assigned For example if your CD ROM was drive D and you have added a second hard disk drive with two partitions CD Update would modify your CD ROM drive configuration changing it to drive F To start the CD Update program for Windows Start Windows Insert the Disk Manager Diskette into drive A Go to the Program Manager window Click on File Click on Run Type A cdupdate and click on OK Follow the instructions on the screen SY ON For more information about CD Update press the Help button Part 2 Installation Guide 2 17 FileCopy FileCopy is a program that runs under DOS and copies all files from one drive letter to another You can use FileCopy with Disk Manager to simplify the task of adding a new hard disk drive that will replace your startup drive and will contain your operating system Moving a single program to another drive for example from the C d
77. oller drive 1 is the master device and drive 2 is the slave device a 3 Based on your configuration at least one of the following options listed in order of preference is available Do one of the following Select the Auto Detect configuration setup option if it is available If the correct disk capacity is shown exit save the configuration setup and go to Using Your Operating System For Partitioning If the correct disk capacity is not shown continue with Partitioning and Formatting Using Disk Manager Select the User Definable drive type The User Definable entry for BIOS configuration will be a number between 47 and 49 Enter 1024 for cylinders 16 for heads and 63 for sectors Set the Landing Zone and Write Precomp entries to zero When the partitioning process completes the drive capacity is shown as 504 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Select Drive Type 1 The value displayed for the type 1 drive is 1 MB When the partitioning process completes the drive capacity is shown as 10 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Part 1 Quick Installation Guide 1 27 Partitioning and Formatting Using Disk Manager The Disk M
78. on for partition sizing information To create the maximum partition size 2 14 GB when you are using the DOS based FDISK utility to partition your drive you must enter the partition size as 2047 MB 6 For more information about partition sizing see your operating system user s guide Also the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions To open the Disk Manager manual from the DOS prompt type A and press Enter to get to the A prompt insert the Disk Manager Diskette type dm h and press Enter Determining What to Do Next After you complete the hardware installation you must partition and format your new drive before you can use it If the drive you are installing will be your primary drive the drive that contains the operating system and you will NOT be using the Disk Manager BIOS insert the first operating system installation diskette into the diskette drive then restart the computer and follow the onscreen prompts If you do not have operating system installation diskettes see the documentation that comes with your operating system If the drive you are installing will be your primary drive the drive that contains the operating system and you WILL be using the Disk Manager BIOS insert the Disk Manager Diskette into the diskette drive then complete the following steps 1 Turn on the computer 2 At the Welcome to Disk Manager banner press En
79. onfiguration program and do one of the following 1 12 Deskstar Hard Disk Drive User s Guide If the configuration setup program reports the size of your new drive as what you expected see Using Your Operating System for Partitioning to partition and format your drive If your computer seems to lockup hang or does not restart successfully see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 13 to partition and format your drive If the configuration setup program reports your new drive size as very much less than what you expected see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 13 to partition and format your drive Using Your Operating System for Partitioning Partitioning and formatting a hard disk drive erases Attention all user data on the drive See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures If you are installing the primary drive the configuration setup program prompts you for partitioning and formatting information as part of the operating system installation process If you are installing a secondary drive you must enter the commands required by your operating system to partition and format the drive For DOS with Windows use the FDISK command followed by the FORMAT command Correcting BIOS Limitations and Partition
80. only one device on the IDE cable connect one end of the cable to the IDE port and connect the device to the connector on the other end Do not use the middle connector If you are connecting two devices on the IDE cable connect one end to the IDE port and connect the master and slave devices to the middle connector or the connector on the other end Many computers have two cables for attaching up to four ATA devices For best performance attach the fast devices hard drives on one cable with the slower devices ATA CD ROM s tape drives or removable media drives on the second cable If you must move a slower device to a second cable consult your system manual to properly configure the device Connect an available dc power cable connector to the four pin dc power connector on the drive The cable connector is keyed and fits only one way Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure Step 6 Closing the Computer 1 Replace the computer cover and secure it in place 2 Reconnect any disconnected external devices Be sure that the keyboard mouse monitor and other external devices are securely attached 3 Reconnect the ac power cord to the computer Step 7 Preparing the Drive for Use Attention Partitioning a hard disk drive or installing Disk Manager on the drive erases all user data on the drive Disk Partition Siz
81. ontroller and drives 3 and 4 are connected to the secondary IDE controller If you have two IDE controllers drives 1 and 3 are the master devices and drives 2 and 4 are the slave devices If you have one IDE controller drive 1 is the master device and drive 2 is the slave device 1 34 Deskstar Hard Disk Drive User s Guide a 3 Based on your configuration at least one of the following options listed in order of preference is available Do one of the following Select the Auto Detect configuration setup option if it is available If the correct disk capacity is shown exit save the configuration setup and go to Using Your Operating System For Partitioning If the correct disk capacity is not shown continue with Partitioning and Formatting Using Disk Manager Select the User Definable drive type The User Definable entry for BIOS configuration will be a number between 47 and 49 Enter 1024 for cylinders 16 for heads and 63 for sectors Set the Landing Zone and Write Precomp entries to zero When the partitioning process completes the drive capacity is shown as 504 MB but you can use the full capacity of your drive Save the changes close the configuration setup program and continue with Partitioning and Formatting Using Disk Manager Select Drive Type 1 The value displayed for the type 1 drive is 1 MB When the partitioning process completes the drive capacity is shown as 10 MB but you can use
82. ore information about partition sizing see your operating system user s guide Also the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions To open the Disk Manager manual from the DOS prompt type A and press Enter to get to the A prompt insert the Disk Manager Diskette type dm h and press Enter Determining What to Do Next After you complete the hardware installation you must partition and format your new drive before you can use it If the drive you are installing will be your primary drive the drive that contains the operating system and you will NOT be using the Disk Manager BIOS insert the first operating system installation diskette into the diskette drive then restart the computer and follow the onscreen prompts If you do not have operating system installation diskettes see the documentation that comes with your operating system If the drive you are installing will be your primary drive the drive that contains the operating system and you WILL be using the Disk Manager BIOS insert the Disk Manager Diskette into the diskette drive then complete the following steps 1 Turn on the computer 2 At the Welcome to Disk Manager banner press Enter 3 Read messages and press Enter to continue 4 At the Disk Manager Main Menu select Easy Disk Installation and press Enter 4 When software such as FDISK refers to memory capacity MB means 1 048 576
83. ot have operating system installation diskettes see the documentation that comes with your operating system If the drive you are installing will be your primary drive the drive that contains the operating system and you WILL be using the Disk Manager BIOS insert the Disk Manager Diskette into the diskette drive then complete the following steps 1 Turn on the computer 2 At the Welcome to Disk Manager banner press Enter 3 Read messages and press Enter to continue 4 At the Disk Manager Main Menu select Easy Disk Installation and press Enter 10 When software such as FDISK refers to memory capacity MB means 1 048 576 bytes 1 32 Deskstar Hard Disk Drive User s Guide Disk Manager will display the number and types of drives found on your system and ask you if the list is correct Follow the onscreen prompts 5 Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue Select Yes and press Enterto continue 6 Follow the onscreen prompts You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate After following the onscreen prompts your drive will be successfully partitioned and formatted as the primary drive on your system If the drive will be a secondary drive make sure the diskette drive is empty then restart the computer When the hardware in your computer is changed your co
84. ou Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form If you are familiar with IDE products and experienced in installing options use these instructions to quickly install your IDE drive For a description of the hard disk drive and more detailed information about how to install and use the drive see Part 2 Installation Guide on page 2 1 Caution Read the Safety Information in Appendix A page 3 1 before installing this product In addition to this User s Guide your option package contains Deskstar hard disk drive Disk Manager Diskette Four drive mounting screws IDE cable for connecting two IDE devices some option packages Mounting brackets with screws some option packages The Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement provides warranty and jumper setting information Contact your place of purchase if parts are missing or damaged Be sure to retain your proof of purchase It might be required to receive warranty service Copyright IBM Corp 1997 Part 1 Quick Installation Guide Step 1 Opening the Computer 1 Turn off all attached devices 2 Turn off the computer 3 Unplug the power cords for the computer and all attached devices 4 Open the computer For specific information on opening your computer see the documentation that comes with your computer Step 2 Unpacking the Drive 1 Before opening the
85. overrides and the Disk Manager software Attention The following steps do not apply to IBM computers 1 Access your configuration setup information 2 Select the drive number for the new drive that you are installing Based on BIOS type number of IDE controllers and number of IDE devices in your computer the configuration setup program displays options for up to four devices Normally drives 1 and 2 are connected to the primary IDE controller and drives 3 and 4 are connected to the secondary IDE controller If you have two IDE controllers drives 1 and 3 are the master devices and drives 2 and 4 are the slave devices If you have one IDE controller drive 1 is the master device and drive 2 is the slave device 1 48 Deskstar Hard Disk Drive User s Guide a 3 Based on your configuration at least one of the following options listed in order of preference is available Do one of the following Select the Auto Detect configuration setup option if it is available If the correct disk capacity is shown exit save the configuration setup and go to Using Your Operating System For Partitioning If the correct disk capacity is not shown continue with Partitioning and Formatting Using Disk Manager Select the User Definable drive type The User Definable entry for BIOS configuration will be a number between 47 and 49 Enter 1024 for cylinders 16 for heads and 63 for sectors Set the Landing Zone and
86. pecial mounting hardware is needed for some installations If you are not sure about what is needed for your computer contact your dealer or refer to the documentation that comes with your computer You will need a flat blade and a Phillips head screwdriver Software You will need an operating system such as Windows 3 X under DOS 5 0 or later OS 2 or OS 2 Warp Windows 95 Windows NT If you are installing the hard disk drive in an IBM PS 2 computer you will need current copies of the Reference Diskette and Diagnostic Diskette for your computer Installation Planning The following sections contain information to help you plan your hard disk drive installation Configuration Planning Determine if your computer has one or two IDE ports If you have two IDE ports identify the primary and secondary ports Your original hard drive is usually connected to the primary port For information about how to tell which port is the primary and which is the secondary see the documentation that comes with your computer Use the following guidelines to determine which devices to attach to each IDE port and how to set the configuration jumpers for each device Attach hard disk drives to the cable on the primary IDE port Attach slower devices such as CD ROM or tape drives to the cable on the secondary port On each IDE port only one device can be configured as master and one configured as slave Some drives must be configured as ma
87. ped for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other countries and the information is subject to change without notice Consult your local IBM representative for information on the products services and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative Copyright International Business Machines Corporation 1997 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp Contents Safety Read First 0 0 0 v About This Book 00 vi Part 1 Quick Installation Guide 0 0 0 1 aaa aaa 1 1 Part 2 Installation Guide ss o iaa aon aa a Bae A a n a aa DAR ee Be eae TAD S a A 2 1 Product Description aoaaa aaa 2 1 Step 4 Preparing the Drive for a 5 25 inch Bay 2 9 Step 5 Mounting the Drive in the Bay 2 9 Before You Begin l la aaua aaa a 2 2 Step 6 Attaching the Cables to the Drive 2 10 Installation Requirements o oo e 2 2 Step 7 Completing the Installation 2 11 Installation Planning ooo e 2 3 Handling Precautions o oo e 2 7 Preparing the Drive for Use 2 2
88. puter and all attached devices 4 Open the computer For specific information on opening your computer see the documentation that comes with your computer Step 2 Unpacking the Drive 1 Before opening the antistatic bag containing the drive touch the bag to an unpainted surface on the computer for at least two seconds This neutralizes any static electricity buildup on the bag and on your body 2 Remove the drive from the bag Handle the drive by the edges Do not touch any exposed components on the drive Step 3 Setting the Configuration Jumpers Your drive has four configuration positions that determine the data transmission priority The positions are Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable verify that the jumpers are in the master configuration Slave If you are installing the Deskstar as the slave drive place the jumpers in the slave configuration If the existing master drive is also a Deskstar verify that the jumpers are in the master configuration If the master drive is not a Deskstar see the documentation that comes with the drive check the drive label refer to the Disk Manager Online Manual or call the drive manufacturer to determine if you need to reset the jumpers For information on how to contact
89. puters l 2 3 4 Turn off the computer Insert the Disk Manager diskette and restart the computer Follow the instructions on the screen When the Disk Manager main menu displays select View Print Online Manual and press Enter to view information by operating system on how to partition your drive and install your operating system Return to the main menu select Easy Disk Installation and press Enter to accept the default partitioning If you do not want to accept the default drive partitioning select Advanced Disk Installation to choose your own partition sizes Follow the instructions on the screens to complete the drive partitioning process Install your operating system as described in the Disk Manager Online Manual Part 1 Quick Installation Guide 1 21 Quick Installation Spanish Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form If you are familiar with IDE products and experienced in installing options use these instructions to quickly install your IDE drive Caution Read the Safety Information in Appendix A page 3 1 before installing this product In addition to this User s Guide your option package contains Deskstar hard disk drive Disk Manager Diskette Four drive mounting screws IDE cable for connecting two IDE devices some option packages Mounting brackets with screws some option packages The Deskstar Enhanced IDE ATA 3
90. r operating system to partition and format the drive For DOS with Windows use the FDISK command followed by the FORMAT command Part 1 Quick Installation Guide 1 19 Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives See the documentation that comes with your IBM computer to install your hard disk drive and to configure your system The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software Attention The following steps do not apply to IBM computers 1 Access your configuration setup information 2 Select the drive number for the new drive that you are installing Based on BIOS type number of IDE controllers and number of IDE devices in your computer the configuration setup program displays options for up to four devices Normally drives 1 and 2 are connected to the primary IDE controller and drives 3 and 4 are connected to the secondary IDE controller If you have two IDE controllers drives 1 and 3 are the master devices and drives 2 and 4 are the slave devices If you have one IDE controller drive 1 is the master device and drive 2 is the slave device 1 20 Deskstar Hard Disk Drive User s Guide a 3 Based on your configuration at least one of the following options listed in order of pref
91. ration positions that determine the data transmission priority The positions are Master Slave Cable Select Slave Present Use the appropriate configurations for your desired purpose Master If you are installing the Deskstar as the only drive on the IDE cable or you are replacing the master drive on the IDE cable verify that the jumpers are in the master configuration Slave If you are installing the Deskstar as the slave drive place the jumpers in the slave configuration If the existing master drive is also a Deskstar verify that the jumpers are in the master configuration If the master drive is not a Deskstar see the documentation that comes with the drive check the drive label refer to the Disk Manager Online Manual or call the drive manufacturer to determine if you need to reset the jumpers For information on how to contact the most common hard disk drive manufacturers see Hard Disk Drive Manufacturers on page 3 13 Cable Select Some systems use special ATA cables with two wires reversed in the device connectors to allow the drives to be ordered by the cable rather than the jumper configuration The Cable Select configuration is only to be used for systems equipped with these special cables See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration If you place the jumpers in the Cable Select configuration the
92. rformance attach the fast devices hard drives on one cable with the slower devices ATA CD ROM s tape drives or removable media drives on the second cable If you must move a slower device to a second cable consult your system manual to properly configure the device Connect an available dc power cable connector to the four pin dc power connector on the drive The cable connector is keyed and fits only one way Be sure that the cables will not be pinched or crowded by the computer cover and that all other cable and power connections are secure Step 6 Closing the Computer 1 Replace the computer cover and secure it in place 2 Reconnect any disconnected external devices Be sure that the keyboard mouse monitor and other external devices are securely attached 3 Reconnect the ac power cord to the computer Step 7 Preparing the Drive for Use Attention Partitioning a hard disk drive or installing Disk Manager on the drive erases all user data on the drive Disk Partition Size Limitation 7 When referring to hard disk drive capacity GB means 1000000000 bytes total user accessible capacity may vary depending on operating system 1 24 Deskstar Hard Disk Drive User s Guide The largest partition size that you can create under the DOS Windows 95 Windows 3 x and OS 2 operating systems that use 16 bit file allocation table FAT conventions is approximately 2 14 GB 7 When you are installing a drive l
93. rive to the D drive can cause access problems in many applications To avoid these problems use the FileCopy utility program to copy all files from the source drive normally C to a destination drive normally D Then reconfigure the destination drive as the master drive reconfigure or remove the original source drive and restart your computer The new drive becomes the drive C and your applications run normally because they originally were on your old drive C If you replace an older slower drive you might want to keep the old drive as a spare If you are replacing your drive C with a new and much larger drive the files that you copy from the smaller drive might use much more space because the new drive can have a larger cluster size For information about cluster sizes see Selecting a Drive Partition Size on page 2 4 For more information about FileCopy see the FileCopy online help To access the FileCopy online help 1 Insert the Disk Manager Diskette into drive A 2 Open an editor and access the drive A root directory 3 Open FILECOPY TXT to view the FileCopy online information 2 18 Deskstar Hard Disk Drive User s Guide Note FileCopy does not check the destination drive All data on the destination drive is overwritten To start FileCopy Insert the Disk Manager Diskette into drive A At the DOS prompt type filecopy Press Enter Follow the instructions on the screen Pees You are promp
94. rtition size that you can create under the DOS Windows 95 Windows 3 x and OS 2 operating systems that use 16 bit file allocation table FAT conventions is approximately 2 14 GB 9 When you are installing a drive larger than 2 14 GB you must create more than one partition to use the full capacity of your drive If you are using the high performance file system HPFS conventions with OS 2 see your operating system documentation for partition sizing information To create the maximum partition size 2 14 GB when you are using the DOS based FDISK utility to partition your drive you must enter the partition size as 2047 MB For more information about partition sizing see your operating system user s guide Also the Disk Manager Online Manual contains information about clusters and how to assign hard disk drive partitions To open the Disk Manager manual from the DOS prompt type A and press Enter to get to the A prompt insert the Disk Manager Diskette type dm h and press Enter Determining What to Do Next After you complete the hardware installation you must partition and format your new drive before you can use it If the drive you are installing will be your primary drive the drive that contains the operating system and you will NOT be using the Disk Manager BIOS insert the first operating system installation diskette into the diskette drive then restart the computer and follow the onscreen prompts If you do n
95. sing the information in Problem Solving on page 2 19 If you are unable to solve the problem yourself this section contains information on how to reach your IBM technical support representative Step 1 Preparing for the Call To assist the technical support representative have as much of the following information available as possible Computer manufacturer and model Option name Deskstar Hard Disk Drive Proof of purchase Exact wording of the error message if any Description of the problem Operating system and version Installed devices and adapters Hardware and software configuration information for your system POSTION S O ES If possible be at your computer Your technical support representative might want to talk you through the problem during the call Step 2 Placing the Call to IBM Technical support is available during the warranty period to answer any questions about your new IBM option Response time will vary depending on the number and nature of calls received Marketing installation and configuration support will be withdrawn from the PC Company HelpCenter 90 days after the option has been withdrawn from marketing If you call 90 days after the date of withdrawal or after your warranty has expired you might be charged a fee Additional support is available through the IBM PC Company Automated fax system the PC Company Web page the PC Company Electronic Bulletin Board System and HelpWare offerings
96. ster with slave present when you have two devices on the same IDE port This configuration is normally used when the slave drive is an older model that does not comply with the ATA 2 standard If you must attach a hard disk drive on the same IDE port with a slower device configure the hard disk drive as the master and the slower device as slave Check the documentation for the device Part 2 Installation Guide 2 3 you are installing Some devices such as a high speed tape drive do not operate properly when installed on the same port with a hard disk drive The primary drive must be configured as master and installed on the primary IDE port You must install the operating system on the primary drive normally C If you are installing a secondary drive a drive that is not the primary the secondary drive can be On the primary IDE port and configured as slave On the secondary IDE port and configured as master or slave If two drives are installed on either port configure one as master or as master with slave present and the other as slave If you have had a SCSI drive as your primary drive and the Deskstar hard disk drive is your first ATA device then you must configure the ATA drive as your new C drive This will require installing the operating system on the primary partition or moving it from the old boot drive since the system BIOS will look to the primary ATA port for a boot device before looking at a SCSI port
97. system after you have made hardware changes For most IBM computers you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right corner of your screen If the configuration setup screen does not display see the documentation that comes with your computer for information on how to access the configuration program Save your changes exit from the configuration program and do one of the following 1 26 Deskstar Hard Disk Drive User s Guide If the configuration setup program reports the size of your new drive as what you expected see Using Your Operating System for Partitioning to partition and format your drive If your computer seems to lockup hang or does not restart successfully see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 27 to partition and format your drive If the configuration setup program reports your new drive size as very much less than what you expected see Correcting BIOS Limitations and Partitioning Using Disk Manager on page 1 27 to partition and format your drive Using Your Operating System for Partitioning Partitioning and formatting a hard disk drive erases Attention all user data on the drive See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures If you are
98. t Slave Present Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard If you are installing the Deskstar drive as the master you have a slave device on the same ATA cable and your configuration setup program does not recognize the slave drive turn off your computer and unplug the power cord Open your computer On the master drive change your jumpers from the Master configuration the factory default to the Slave Present configuration Then close your computer reattach the power cord and restart your computer For information on jumper positions for your drive see the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement Step 4 Installing the Drive in the Drive Bay Mount the hard disk drive in the drive bay using the four mounting screws provided with the drive For proper grounding be sure to use all four screws Step 5 Connecting the Drive and the Cables Connect the drive to an available 40 pin connector on the IDE interface cable The interface cable can have up to three connectors For the best signal quality when you are connecting only one device on the IDE cable connect one end of the cable to the IDE port and connect the device to the connector on the other end Do not use the middle connector If you are connecting two devices on the IDE
99. tall the Deskstar hard disk drive you must have Documentation The documentation that comes with your computer and operating system 2 2 Deskstar Hard Disk Drive User s Guide IDE bus adapter Your computer must have an IDE port on the system board or on an IDE bus adapter If the interface cable connectors in your computer have 40 pins your computer uses the IDE architecture If you are not sure about your IDE bus adapter see the documentation that comes with your computer IDE cables and connectors The IDE cables connect the IDE port on the system board or on an IDE adapter to your IDE storage devices IDE storage devices are hard disk drives CD ROM drives and tape drives You can attach up to two devices on an IDE cable as shown If your computer has two IDE ports one IDE cable on each port you can attach up to four devices two devices on each cable Note Not all cables have connections for two IDE devices Mounting brackets and tools Most computers have 3 5 inch and 5 25 inch drive bays The hard disk drive you are installing is designed for a 3 5 inch bay but it can be adapted to a 5 25 inch bay Common bay dimensions are 3 5 inch 10 2 cm x 15 2 cm x 2 6 cm 4 in x 6 in x 1 in 5 25 inch 15 2 cm x 20 3 cm x 4 1 cm 6 in x 8 in x 1 63 in To mount the hard disk drive in a 5 25 inch bay attach a pair of 3 5 inch to 5 25 inch adapter brackets included in some option packages S
100. tall your IDE drive Caution Read the Safety Information in Appendix A page 3 1 before installing this product In addition to this User s Guide your option package contains Deskstar hard disk drive Disk Manager Diskette Four drive mounting screws IDE cable for connecting two IDE devices some option packages Mounting brackets with screws some option packages The Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement provides warranty and jumper setting information Contact your place of purchase if parts are missing or damaged Be sure to retain your proof of purchase It might be required to receive warranty service 1 36 Deskstar Hard Disk Drive User s Guide Step 1 Opening the Computer 1 Turn off all attached devices 2 Turn off the computer 3 Unplug the power cords for the computer and all attached devices 4 Open the computer For specific information on opening your computer see the documentation that comes with your computer Step 2 Unpacking the Drive 1 Before opening the antistatic bag containing the drive touch the bag to an unpainted surface on the computer for at least two seconds This neutralizes any static electricity buildup on the bag and on your body 2 Remove the drive from the bag Handle the drive by the edges Do not touch any exposed components on the drive Step 3 Setting the Configuration Jumpers Your drive has four configu
101. ted circuitry Handle the drive with care Rough handling can damage the heads rotating disks and bearings inside the drive housing While installing the drive avoid all unnecessary handling When setting the drive down always set the drive facedown not on an edge on a padded surface covered with the antistatic bag Installing the Drive The instructions in this section are general guidelines that apply to most computers For specific information on installing a hard disk drive in your computer see the documentation that comes with your computer Step 1 Opening Your Computer Before opening your computer complete the following steps 1 Turn off the computer 2 Unplug the cables from the power outlets for your computer and all attached devices It is now safe to open your computer For specific information about opening your computer see the documentation that comes with the computer Step 2 Unpacking the Drive Use the following procedure to unpack and handle the drive To prevent damage and static electricity discharge limit handling to a minimum 1 Touch the antistatic bag containing the drive to an unpainted metal surface on the computer for two seconds This drains static electricity from the bag and your body 2 Remove the drive from the antistatic bag Handle the drive by the edges Do not touch any exposed components on the drive Part 2 Installation Guide 2 7 3 If you must put the drive down p
102. ted to enter the source and destination drives The program accepts either C or C Press Ese at any time to cancel the copy Disk Utilities and Diagnostics Save the Disk Manager Diskette It contains a set of advanced hard disk drive diagnostics and test programs that might assist you if serious problems occur with your drive Do not use these programs if you have not experienced problems with the hard disk drive If you have a disk drive problem that you can not solve and you call technical support for assistance the support representative might want to talk you through solving the problem by using one or more of the diagnostic programs on the diskette For more information about installing and using Disk Manager see the Disk Manager Online Manual To open the online help go to the A prompt insert the Disk Manager Diskette type dm h and press Enter Problem Solving You might be able to solve the problem yourself Before calling IBM you might want to try some or all of the following troubleshooting procedures If your computer does not operate correctly or the drive fails to spin up be sure that the colored line on the drive end of the cable is closest to the dc power connector On the other end of the cable the colored line must align with pin 1 on the IDE bus adapter If the drive is configured as Slave and it is not recognized check the jumper settings for the master drive The master drive might require a jumper change
103. tems equipped with these special cables See the documentation that comes with your computer to determine if your ATA adapter requires you to place the jumpers in the Cable Select configuration If you place the jumpers in the Cable Select configuration the IDE cable automatically assigns the master and slave settings based on the position of the drive on the cable Any other devices on the IDE cable must also be set to Cable Select Slave Present Your ATA drive has a Slave Present position for the special case when you are installing the Deskstar as master with an older and slower slave drive that does not comply with the ATA communication standard If you are installing the Deskstar drive as the master you have a slave device on the same ATA cable and your configuration setup program does not recognize the slave drive turn off your computer and unplug the power cord Open your computer On the master drive change your jumpers from the Master configuration the factory default to the Slave Present configuration Then close your computer reattach the power cord and restart your computer For information on jumper positions for your drive see the Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement What to Do Next If you are installing the drive in a 3 5 inch bay go to Step 5 Mounting the Drive in the Bay If you are installing the drive in a 5 25 inch bay continue with Step 4 Preparing the Driv
104. tep 2 Placing the Call to IBM on page 3 11 6 If the drive motor spins up turn the computer off and inspect the IDE cable and drive connections for damaged pins 7 Verify that the colored wire is connected to pin 1 on the drive connector and is the closest wire to the 4 pin power connector Some connectors are keyed and will only fit one way Do not force the connector onto the pins If the connector does not seem to fit reverse it and try again 8 Reconnect the IDE cable and restart the computer Part 2 Installation Guide 2 19 If your computer does not restart and none of the devices work the interface cable connector might be connected backwards To check the connection 1 Turn off the computer 2 Disconnect the IDE cable from the drive 3 Verify that the colored wire is connected to pin 1 on the drive connector and is the closest wire to the 4 pin power connector Some connector are keyed and will only fit one way Do not force the connector onto the pins If the connector does not seem to fit reverse it and try again 4 Restart the computer If your computer appears to stop during restart the problem is probably caused by your BIOS To solve the problem access your configuration information disable Auto Detect and select Manual Setup Set heads to 16 sectors to 63 and cylinders to less than 2048 Then go to Correcting BIOS Limitations and Partitioning Using Disk Manager on page 2 15 For informat
105. ter 3 Read messages and press Enter to continue 4 At the Disk Manager Main Menu select Easy Disk Installation and press Enter 6 When software such as FDISK refers to memory capacity MB means 1 048 576 bytes 1 18 Deskstar Hard Disk Drive User s Guide Disk Manager will display the number and types of drives found on your system and ask you if the list is correct Follow the onscreen prompts 5 Disk Manager will then display the drive capacity partitions selected for your system and ask if you wish to continue Select Yes and press Enterto continue 6 Follow the onscreen prompts You will be prompted to insert the operation system diskettes in the diskette drive and to reboot the system when appropriate After following the onscreen prompts your drive will be successfully partitioned and formatted as the primary drive on your system If the drive will be a secondary drive make sure the diskette drive is empty then restart the computer When the hardware in your computer is changed your configuration information must be changed to reflect the hardware changes Most computers automatically change the information for you but for some computers you must make configuration choices the first time you restart your system after you have made hardware changes For most IBM computers you can see the configuration information during computer startup by pressing F1 when the configuration graphic displays in the upper right cor
106. the new hard disk drive is installed and configured restore your backup data to your new drive You can also use the FileCopy utility on the Disk Manager Diskette to copy data from your old drive to your new drive For information about FileCopy see FileCopy on page 2 18 Creating a System Diskette If you can not restart boot your computer from a previously installed hard disk drive and you do not have a backup diskette you can recover if you have a System Diskette If you are replacing your primary hard disk drive and it contains your operating system create a System Diskette before you start your installation To create a System Diskette for DOS and Microsoft Windows 3 x 1 Insert a blank diskette into drive A 2 At the DOS prompt type format a s and press Enter The s parameter creates the System Diskette 3 Follow the instructions on the screen 4 When the format process completes copy the FDISK COM FORMAT COM DISKCOPY COM CHKDSK COM XCOPY EXE and MEM EXE commands from the DOS directory on your existing hard disk drive to the System Diskette 2 6 Deskstar Hard Disk Drive User s Guide To create a System Diskette for Windows 95 Click on Start from the main screen Select Settings click on Control Panel From the Control Panel screen open Add Remove Programs Select the Startup Disk tab Follow the instructions on the screen IN Pe a To create a Utility System Diskette for OS 2 1 Open
107. ting BIOS Limitations and Partitioning Using Disk Manager on page 1 41 to partition and format your drive Using Your Operating System for Partitioning Partitioning and formatting a hard disk drive erases Attention all user data on the drive See the information that comes with your operating system to determine how to partition and format your new drive using the operating system installation procedures If you are installing the primary drive the configuration setup program prompts you for partitioning and formatting information as part of the operating system installation process If you are installing a secondary drive you must enter the commands required by your operating system to partition and format the drive For DOS with Windows use the FDISK command followed by the FORMAT command Correcting BIOS Limitations and Partitioning Using Disk Manager Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives See the documentation that comes with your IBM computer to install your hard disk drive and to configure your system The following procedures contain steps to solve most known BIOS limitations using manual overrides and the Disk Manager software Attention The following steps do not apply to IBM computers 1 Access your configuration setup information 2 Select the drive number for the new drive that you are installing B
108. ting device Use the Disk Manager Online Manual for information about jumper settings for hard disk drives from other manufacturers To open the Disk Manager manual go to the A prompt insert the Disk Manager Diskette type dm h and press Enter If the conflicting device is a hard disk drive that is not an IBM product contact the drive manufacturer See Hard Disk Drive Manufacturers on page 3 13 for a list of drive manufacturers When you have corrected the incompatibility problem go back to Preparing the Drive for Use on page 2 11 to complete the disk drive preparation process 5 If the drive size still is not correctly detected go to Partitioning and Formatting Using Disk Manager on page 2 16 6 If your computer still seems to lock up or hang go to Appendix B Help and Service Information on page 3 11 Correcting BIOS Limitations and Partitioning Using Disk Manager The basic input and output system BIOS manages communication between the processor and the input output devices Your BIOS might contain limitations that can cause operational failures when you install one of the new and larger hard disk drives See the documentation that comes with your IBM computer to install your hard disk drive and to configure your system For specific information about your BIOS or your computer contact your manufacturer For a list of the most common manufacturers see Computer and BIOS Manufacturers on pag
109. tion Brazilian Portuguese Part 1 contains the Deskstar Hard Disk Drive installation instructions in abbreviated form If you are familiar with IDE products and experienced in installing options use these instructions to quickly install your IDE drive Caution Read the Safety Information in Appendix A page 3 1 before installing this product In addition to this User s Guide your option package contains Deskstar hard disk drive Disk Manager Diskette Four drive mounting screws IDE cable for connecting two IDE devices some option packages Mounting brackets with screws some option packages The Deskstar Enhanced IDE ATA 3 Hard Disk Drive User s Guide Supplement provides warranty and jumper setting information Contact your place of purchase if parts are missing or damaged Be sure to retain your proof of purchase It might be required to receive warranty service Step 1 Opening the Computer 1 Turn off all attached devices 2 Turn off the computer 3 Unplug the power cords for the computer and all attached devices 4 Open the computer For specific information on opening your computer see the documentation that comes with your computer Step 2 Unpacking the Drive 1 Before opening the antistatic bag containing the drive touch the bag to an unpainted surface on the computer for at least two seconds This neutralizes any static electricity buildup on the bag and on your body 2
110. y MB means 1 048 576 bytes 2 4 Deskstar Hard Disk Drive User s Guide file uses one full cluster The following table shows how the cluster size is incremented as the partition size increases 6 Partition Size Cluster Size FAT 16 0 MB 16MB 4 KB 16 MB 128 MB 2 KB 128 MB 256 MB 4 KB 256 MB 512 MB 8 KB 512 MB 1 GB 16 KB 1 GB 2 GB 32 KB These examples illustrate the effect of cluster size on hard disk space allocation If you create a 2 14 GB partition each disk cluster is 32 KB 17 A one KB file takes one cluster or 32 KB of disk space If the partition size is 1 00 GB the cluster size is 16 KB A one KB file takes one cluster or 16 KB of disk space A normal mix of application and data files can include thousands of small files Smaller partitions cluster sizes save hard disk capacity particularly when the partition contains many small files However when a large file is placed in small partitions the file must be spread over many clusters causing it to be fragmented scattered around the disk which can result in slower performance Therefore small partitions are well suited for small files while large clusters are well suited to large files for optimal capacity and performance If you replace a hard disk drive with a much larger capacity drive normally you will create a larger partition size on the new drive When you copy files from a smaller partition to a larger partition

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