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IBM 32x User's Manual

1. When you send comments to IBM you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you Name Address Company or Organization Phone No Readers Comments We d Like to Hear from You GA27 4309 01 Fold and Tape Please do not staple Fold and Tape BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 40 ARMONK NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Design amp Information Development Dept CJMA Bldg 645 PO Box 12195 Research Triangle Park NC 27709 9990 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES Fold and Tape GA27 4309 01 Please do not staple Fold and Tape e G m m Ss A m J AEE Cut or Fold Along Line Cut or Fold Along Line Part Number 03R5994 11 9 2005 Printed in USA GA27 4309 01 1P P N 03R5994
2. 42 This chapter provides parts information available for the Model 31x and 32x system units See the BM Store Systems Parts Catalog for parts information about peripheral devices Copyright IBM Corp 2002 2004 4 1 11 9 2005 Parts catalog Assembly 1 Field replaceable units 4 2 SurePOS Installation and Service 11 9 2005 Assembly 1 continued Asm Part Index Number Units Description 1 1 45P6211 1 LED panel 2 03R5908 1 System board 31x 2 03R5973 1 System board 32x 3 16K9262 1 128 MB DIMM 45P6236 1 256 MB DIMM 03R5924 1 512 MB DIMM 4 45P6205 1 Compact Flash mount 5 45P6203 1 64 MB Compact Flash 45P6235 1 128 MB Compact Flash 45P6209 1 Riser card 31x not shown 03R5968 1 Riser card 32x not shown 45P6222 1 Battery not shown 6 03R5912 1 HDD 7 03R5911 1 HDD bracket 45P6206 1 HDD cable not shown 8 45P6090 1 CPU heat sink 31x 8 03R5953 1 CPU heat sink and fan 32x 9 47P9036 11866 MHz CPU 31x 9 03R5970 111 2 GHz CPU 32x 45P6213 1 Parts kit not shown 10 45P6204 11100 W power supply 11 03R5929 1 Panel mounted 15 pin connector 42L0098 1 Ethernet cable not shown 03R5972 1 CD port card 32x not shown 03R5969 1 Panel mounted 9 pin serial connector 32x not shown 03R5974 1 Riser power connector 32x not shown Note For a list of field replaceable units for the printer
3. A r Danger Avant d installer le pr sent produit consultez le livret Informations pour la s curit Lisez moi d abord GA27 4004 qui d crit les proc dures a respecter pour effectuer les op rations de c blage et brancher les quipements lectriques en toute s curit A r Vorsicht Bevor mit der Installation des Produktes begonnen wird die Sicherheitshinweise in Sicherheitsinformationen Bitte zuerst lesen IBM Form GA27 4004 Diese Ver ffentlichung beschreibt die Sicherheitsvorkehrungen f r das Verkabeln und AnschlieBen elektrischer Ger te AN Vigy zat Miel tt megkezdi a berendez s zembe helyez s t olvassa el a IBM Safety Information Read This First GA27 4004 k nyvecsk ben le rt biztons gi inform ci kat Ez a k nyv le rja milyen biztons gi int zked seket kell megtenni az elektromos berendez s huzaloz sakor illetve csatlakoztat sakor Appendix C Safety information C 3 11 9 2005 SEN Pericolo prima di iniziare l installazione di questo prodotto leggere le informazioni relative alla sicurezza riportate nell opuscolo nformazioni di sicurezza Prime informazioni da leggere in cui sono descritte le procedure per il cablaggio ed il collegamento di apparecchiature elettriche AN Fare For du begynner installere dette produktet m du lese sikkerhetsinformasjonen i Sikkerhetsinformasjon Les dette forst GA27 4004 som beskriver si
4. O Copyright International Business Machines Corporation 2002 2004 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp 11 9 2005 Contents Figures About this guide Who should read this manual Related publications Accessibility Uninterruptible power supply option e End of life disposal m Tell us what you think Summary of changes Chapter 1 Introduction Product summary Features Physical dimensions Front view and LEDs Rear connectors Rear connectors 4810 81x models Rear connectors 32x models Chapter 2 Disassembling the 4810 4910 SurePOS 300 Chapter 3 Problem determination Preliminary checklist Chapter 4 Parts catalog s Assembly 1 Field replaceable units Appendix A Input output device commands Character display VFD commands Emulation mode select 00 lt NULL gt Character set select 02 lt STX gt User character definition 03 lt EXT gt Brightness control 04 lt EOT gt B Alphanumeric message scroll 05 lt ENG gt Backspace 08 lt BS gt f Horizontal tab 09 lt HT gt Line feed 0A lt LF gt Carriage return OD lt CR gt Test OF Sl Display position 10 DLE Normal display control mode 11 lt DC1 gt Vertical scroll display control mode 12 lt DC2 gt Cursor on 13 lt DC3 gt o aen a Cursor off 14 lt DC4 gt Reset
5. r Attention When installing a new power supply be sure to set the correct input voltage for your area or ou will damage the power supply See Figure 1 4 on page 1 6 to locate the voltage selection switch Chapter 1 Introduction 1 7 Product introduction 11 9 2005 1 8 SurePOS Installation and Service 11 9 2005 Chapter 2 Disassembling the 4810 4910 SurePOS 300 This section describes how to disassemble the 4810 4910 SurePOS 300 Figure 2 1 View of components 1 Unplug the power cord 2 Remove the cover from the unit 3 Remove the hard drive H in Figure 2 2 on page 2 2 or compact flash Di Note The unit can accommodate either the hard disk drive or the compact flash a To remove the hard drive disconnect the power and interface cables from the hard drive Copyright IBM Corp 2002 2004 2 1 11 9 2005 Figure 2 2 Bracket assembly and hard drive b Using Figure 2 2 follow the directions for either an HDD or flash memory Press to release the tabs BJ on each side of the hard drive and slide it out of the bracket Hi To remove the compact flash 1 Disconnect the cables from the compact flash 2 Remove the screws holding the assembly Slide the compact flash card assembly D in Figure 2 1 on page 2 1 to one side and lift out 4 Using Figure 2 1 on page 2 1 press and lift the clamps Hi on each side of the dual inline memory module DIMM EJ to
6. A 11 A 11 A 11 A 12 A 12 A 13 A 14 A 14 A 14 A 16 A 16 B 1 B2 B 2 B 2 B 2 B 2 B2 B 3 B 3 B 3 B 4 B 4 B 4 B 5 B 5 B 6 C 1 X1 11 9 2005 Figures 1 1 Dimensions of the 4810 4910 SurePOS 300 does not include the 1 O devices for the gt models DOo4 o RO ky oe ho os o REA Gee e 2 Front view of 4810 4910 3 31x models rear view connections 4 32x models rear view connections 1 View of components y 2 Bracket assembly and hard drive 3 Planar board assembly O Copyright IBM Corp 2002 2004 11 9 2005 Vi SurePOS Installation and Service 11 9 2005 About this guide This guide provides product planning information replacement and removal procedures problem determination and parts listings of field replaceable units FRUs for the IBM 4810 4910 SurePOS 300 The 4910 32x model is an Express solution which includes a 4810 32H machine a printer display cash drawer and possibly other I O The components of the 4910 Express Solution are determined by each country or geographical region Throughout this guide the term 4810 refers to all models of the IBM 4810 4910 SurePOS 300 The chapters are organized as follows Chapter 1 Introduction on page 1 1 provides a summary of all the models of the IBM 4810 4910 SurePOS 300 Chapter 2 Disassembling the 4810 4910 SurePOS 300 on page 2 1 describes the p
7. Dimming Cursor mode Screen mode Horizontal scroll Display mode User definable font Graphic display mode Double size letter in horizontal Character code set of full size letter Character code set of half size letter Horizontal scroll on all lines Font selection Null Note The command code format shown in the following topics is in hexadecimal format Backspace without deleting 08 Purpose The write in position is shifted to the left one digit and the displaying screen is not changed This command is ignored when the write in position is on the least significant digit Line feed 0A Purpose The write in position is shifted to the next row on the same digit position If the write in position is on the bottom row the displayed character is scrolled up to the upper row All characters on the bottom row are cleared The write in position is not changed The displayed character under the screen mode of the 24x24 dot 1 row 16x16 dot 2 rows is not scrolled up from the row of 16x16 dot format to 24x24 dot Appendix A Input output device commands A 9 Input output device commands 11 9 2005 Carriage return 0D Purpose The write in position is shifted to the most significant digit of the same row If the write in position is on the most significant digit the command is ignored Test OF Purpose Causes the 40 characters in the IBM code page 437 character X 20 X 4
8. Purpose Specifies a brightness setting for the display in a percentage The power on default is 100 X FF 100 X 60 60 X40 40 X 20 20 Alphanumeric message scroll 05 lt ENG gt 05 XXX Purpose Specifies a message of up to 45 characters to continuously scroll across the top line of the display Any text on the bottom line does not change Data received after the 45th character are ignored except for a carriage return X OD The message starts to display when the carriage return command is received If the cursor position is on the top line when this command is received it is moved to the first position on the bottom line If it is on the bottom line its position does not change Data continues scrolling on the top line until a valid character backspace horizontal tab line feed A 4 SurePOS Installation and Service 11 9 2005 Input output device commands carriage return or display position command is written to the top line The test and reset commands stop the scrolling message regardless of the display position Backspace 08 lt BS gt 08 Purpose Decrements the cursor position by one and clears any character displayed in that position If the write position is at the lower left the position is moved to the upper right and if it is at the upper left it is moved to the lower right This commands stops the scrolling alphanumeric message if the cursor position is on
9. 1 3 on page 4 4 to locate the voltage selection switch Input voltage 100 127 V or 200 240 V ac select using switch Frequency 50 60 Hz x 3 Hz Power consumption 100 W maximum 35 W typical A fan contained in the power supply provides forced air cooling 1 2 SurePOS Installation and Service 11 9 2005 Product introduction Environmental considerations Temperature and humidity requirements are as follows Operating 10 C to 40 C 50 to 104 F with 8 to 80 relative humidity Shipping 40 C to 60 C 40 to 140 F which includes condensation but not rain Storage 0 C to 60 C 32 to 140 F The 4810 4910 SurePOS 300 meets all worldwide Electromagnetic Compatibility EMC standards Refer to Appendix B Notices on page B 1 for a complete description Front view and LEDs Figure 1 2 shows the LEDs of the 4810 4910 Figure 1 2 Front view of 4810 4910 The LEDs function as follows O I OK This LED indicates that the 4810 4910 is powered on This LED which blinks during HDD access indicates HDD activity Chapter 1 Introduction 1 3 Product introduction 11 9 2005 This network connection LED is on when the 4810 4910 is connected to a hub or switch Rx Tx This LED blinks during receive send transmission Rear connectors See the rear connector for your 4810 4910 model e Go to Rear connectors 4810 31x models e
10. Ger t erf llt die Schutzanforderungen nach EN 50082 1 und EN 55022 Klasse A EN 55022 Klasse A Ger te m ssen mit folgendem Warnhinweis versehen werden Warnung dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Mafinahmen durchzuf hren und daf r aufzukommen EN 50082 1 Hinweis Wird dieses Ger t in einer industriellen Umgebung betrieben wie in EN 50082 2 festgelegt dann kann es dabei eventuell gest rt werden In solch einem Fall ist der Abstand bzw die Abschirmung zu der industriellen St rquelle zu vergr fern Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den IBM Handb chern angegeben zu installieren und zu betreiben Australia New Zealand Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Japanese power line harmonics compliance statement mRNA ZS Lie mi a RFA ME i H Japanese Voluntary Control Council for Interference VCCI statement This product is a Class A Information Technology Equipment and conforms to the standards set by the Voluntary Control Council for Interference by Technology Equipment VCCI In a domestic environment this product may cause radio interference in which case the user may be required to tak
11. Germany This product is in conformity with the protection requirements of EC Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG vom 30 August 1995 bzw der EMC EG Richlinie 89 336 B 2 SurePOS Installation and Service 11 9 2005 Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraph 5 des EMVG ist die IBM Deutschland Informationssysteme GmbH 70548 Stuttgart Informationen in Hinsicht EMVG Paragraph 3 Abs 2 2 Das
12. is the power on default setting Cursor off 14 lt DC4 gt nm Purpose Reset 1F lt US gt Turns off the cursor 1F Purpose Causes the display to reset some programmable parameters to the power on state which is defined as Cursor on Scrolling alohanumeric message off All character positions filled with X 20 Write position for next write at position X OO top left Default code page 437 selected DC2 mode enabled Default Logic Controls emulation mode selected Brightness set to 100 BM user defined characters not erased The Logic Controls user defined character key is reset All byte values between X 00 and X 1F not defined in this section are ignored by the display in Logic Controls mode User defined characters in the IBM mode that have not been defined previously are spaces Appendix A Input output device commands A 7 Input output device commands 11 9 2005 Null VFD Commands 06 1B 06 07 1B 07 Purpose These are null commands for both integrated and distributed display modules They will have no effect on the operation of the display A 8 SurePOS Installation and Service 11 9 2005 Input output device commands APA commands This section describes the following APA VFD commands Backspace without deleting Line feed Carriage return Test Clear display Display position Delete to end of line
13. the wall outlet and the back of the terminal 2 Verify that the voltage switch setting is correct for your area 3 Verify that the terminal is powered on 4 Verify that there is power from the outlet 5 Disconnect all attached devices and feature cards to determine if one is overloading the power supply If the power light returns reconnect them one at a time to determine the failing field replaceable unit FRU 6 Ensure that all internal cabling and memory modules are correctly inserted 7 Exchange the power supply 8 Exchange the system board Terminal is not operating 1 Unplug the power outlet wait 5 seconds and then power ON Verify that the power light on the front panel is on Look for any error messages and listen for a beep at the completion of the POST 2 Check for a blown fuse a tripped circuit breaker or a power failure 3 Verify that all cables are securely connected to and inside of the terminal Power on LED does not light Replace the LED assembly O Copyright IBM Corp 2002 2004 3 1 Problem determination 11 9 2005 Note To troubleshoot problems with the 4610 SureMark Printer please refer to the SureMark Printers Hardware Service Guide GY27 0355 For other I O devices bundled with the 4910 please refer to each device s respective service guide 3 2 SurePOS Installation and Service 11 9 2005 Chapter 4 Parts catalog Assembly 1 Field replaceable units
14. the top line when this command is sent Horizontal tab 09 lt HT gt 09 Purpose Increments the cursor position by one No characters are erased This command stops the scrolling message if the cursor position is on the top line when the command is sent At the end of a line the display behavior is determined by the state of the display control mode as follows Normal Display Control Mode DC1 If the cursor is at the upper right position it is moved to the lower left position If the cursor is at the lower right position it is moved to the upper left position Vertical Scroll Display Control Mode DC2 If the cursor is at the upper right position it is moved to the lower left position If the cursor is at the lower right position the characters displayed on the bottom line are moved to the top line the bottom line is cleared and the cursor is moved to the lower left position Line feed 0A lt LF gt 0A Purpose The display behavior is determined by the state of the display control mode as follows Normal Display Control Mode DC1 The cursor is moved to the same position in the complementary line In this mode a line feed command stops the scrolling alphanumeric message if the cursor is on the top line when this command is sent Vertical Scroll Display Control Mode DC2 If the cursor is on the top line it is moved to the complementary position on the bottom line If the cursor position is on the bo
15. 1F lt US gt Null VFD Commands APA commands Backspace without deleting Line feed Carriage return Test Copyright IBM Corp 2002 2004 mh h mh sch vii vii vii viii Viii viii X d EL Rh NA tt d p 3 1 A 1 A 2 A 4 A 5 A 5 A 5 A 6 A 6 AT A 7 AT A 8 A 9 AY A 10 A 10 Clear display Display position Delete to end of line Dimming Cursor mode Screen mode Horizontal scroll Display mode set User definable font set Graphic display mode Double size letter in horizontal Horizontal scroll on all lines Font selection Null Commands Appendix B Notices Electronic emission notices i Federal communications commission 1 FCC statement Industry Canada class A emission compliance statement Avis de conformit aux normes d Industrie Canada European Community CE mark of conformity statement Germany ee uS Australia New Zealand er Japanese power line harmonics compliance statement Japanese Voluntary Control Council for Interference VCCI statement e Korean Communications Statement Taiwanese class A warning statement Taiwanese battery recycling statement Chinese Class A warning statement Electrostatic discharge en x Trademarks s Appendix C Safety information Index iV SurePOS Installation and Service 11 9 2005 A 10 A 10 A 10
16. 2005 Selects the specified character set 00 01 02 03 04 05 06 07 08 09 0A 0B Example Modified IBM code page 437 Modified IBM code page 897 Modified IBM code page 858 Modified IBM code page 852 Modified IBM code page 855 Modified IBM code page 857 Modified IBM code page 862 Modified IBM code page 863 Modified IBM code page 864 Modified IBM code page 865 Modified IBM code page 808 Modified IBM code page 869 U S European power on default Katakana Multilingual International Central Europe Cyrillic Turkey Israel Canadian French Arabic Nordic Cyrillic Russia JA JA a A Greece This example selects the U S European character set 02 00 User character definition 03 lt EXT gt 03 nn Purpose Defines a custom character Logic Controls Emulation Mode A 2 SurePOS Installation and Service The byte that follows the command byte contains an ASCII character between X 20 and X 7F of a keyboard key to be redefined This byte is followed by five bytes defining the bit patterns of the user defined character Logic Controls Emulation Mode allows only one keyboard key to be redefined This means that there is only one user definable character in this mode Once a key is redefined any occurrence of that character on the display will change to the user defined character If a new key is redefined the previously redefined key is restored to the original character
17. 7 set to be displayed one time In addition at the end of the test a test pattern is written that turn all pixels When Test is working all codes are ignored The test command X OF is only available when the IBM code page 437 is selected When the other font table except IBM code page 437 is selected test code is ignored Clear display 1B 5B 32 4A Purpose Display position All the displayed characters are erased The write in position is not changed 1B 5B Py 3B Px 48 Purpose Delete to end of line Instead of writing the character from the first digit use this command to specify the write in start position The write in position is shifted with Py and Px and is based on the half size letter of the font which is specified with the Screen Mode command Py indicates the position of the row and Px the digit Py and Px must be defined under the following conditions e If Py is 0 it is set to 1 X31 If Py is greater than the bottom row it is set to the bottom row e If Pxis 0 it is set to 1 X31 f Px is greater than the least digit it is set to the least digit A special form of the display position command exists 1B 5B 48 27 which sets the write in position to the home position Py 1 and Px 1 1B 5B 30 4B A 10 SurePOS Installation and Service 11 9 2005 Dimming Cursor mode Screen mode Input output device commands Purpose The displayed character
18. 820 Touch Drivers for SurePOS 700 Series which includes the MicroTouch TouchWare POSS for DOS download Accessibility features help a user who has a physical disability such as restricted mobility or limited vision to use the 4810 4910 SurePOS 300 successfully The following is a high level list of the accessibility features All controls are located on the front of the machine in easy reach e Industry standard serial and USB ports allow alternative I O devices e Manuals are available in PDF format and can be downloaded from the Web See Related publications on page viilfor the URL Displays can be driven at 60 Hz to eliminate problems caused by screen flicker Uninterruptible power supply option This product contains a sealed lead acid battery The battery must be recycled or disposed of properly In the United States IBM has established a collection process for reuse recycling or proper disposal of used IBM sealed acid batteries For information about proper disposal of these batteries please contact IBM at 1 800 426 4333 Please have the IBM part number listed on the battery available prior to your call For information disposal of sealed acid batteries outside the United States go to the following URL or contact your local waste disposal facility http www ibm com ibm environment products batteryrecycle shtml End of life disposal This unit must be recycled or discarded according to applicable
19. Go to Rear connectors 32x models on page 1 6 Rear connectors 4810 31x models Figure 1 3 shows the connections available on the 4810 models 31x and 4910 32H Note Not sure whether placing 4910 in the heading is correct Please advise whether the 4910 models would follow the current grouping of the rear connectors for the 4810 models 31x and 32x If not how should the 4910 be incorporated y voltage switch Te 00000000 m 000000000 00000000 ON Ethernet EL a a Figure 1 3 31x models rear view connections Note the location of the voltage selection switch b USB ports o Parallel port Optionally you can plug a parallel interface device into this port O SVGA display port JUL A nr Port for external serial devices such as a scale or a scanner This port is COMA nr Port for a second external serial device This port is COM2 JUL nr C Port for a third serial device which is 12 V powered JUL nr D Port for a fourth serial device which is 12 V powered 1 4 SurePOS Installation and Service 11 9 2005 H Or power Product introduction Port for an Ethernet LAN cable Mouse port Port for a PS 2 or compatible keyboard Microphone port Audio input port Port for audio output such as self amplified speakers Power The v
20. Numerics 4810 SurePOS 300 features 1 1 summary of models and features 1 1 4910 SurePOS 300 disassembling procedures 2 1 A about this guide vii accessibility viii adapters 1 1 alphanumeric message scroll A 4 attention notice voltage selection switch 2 3 audio input 1 5 1 6 output 1 5 1 7 brightness control command A 4 C card slots 1 1 catalog parts 4 1 character set select command A 1 checklist problem determination 3 1 clock 1 1 COM1 COM4 1 4 1 6 commands APA A 9 character display A 1 O device A 1 VFD A 1 connectors rear 1 6 connectors rear 31x 1 4 connectors rear 32x 1 6 considerations environmental 1 3 consumption power 1 2 cooling power and 1 2 CPU 1 1 removing 2 2 D dimensions physical 1 2 DIMM 2 2 disability viii disassembly steps 2 1 display SVGA 1 4 1 6 disposal of equipment viii Copyright IBM Corp 2002 2004 E edition notice ii emulation mode command A 1 end of life disposal viii environmental considerations 1 3 equipment disposal viii error message POST 3 1 Ethernet LAN adapter 1 5 1 6 external serial device port 1 4 1 6 F feature card slots 1 1 features accessibility viii summary 1 1 flash memory 1 1 removing 2 1 font selection A 16 front view and LED indicators 1 3 FRUs 3 1 4 1 G guide about this vii H hard disk drive 1 1 hard drive removing 2 1 heat sink removing 2 2 humidity requirements 1 3 i o commands A 1 O por
21. SurePOS 300 Installation and Service Guide for 4810 4910 Model 31x 32x W2H tl SurePOS 300 Installation and Service Guide for 4810 4910 Model 31x 32x W2H tl 11 9 2005 Note Before using this information and the products it supports be sure to read the safety information booklet GA27 4004 and the general information underlAppendix B Notices on page B 1 Second Edition March 2005 This edition applies to IBM Point of Sale terminals 4810 and 4910 includes the 4810 terminal bundled with a printer display cash drawer and possibly other I O This publication is available on the IBM Retail Stores Solutions Electronic Support Web site 1 Goto www ibm com solutions retail store 2 Select Support 3 Select Publications You can order publications through your IBM representative or the IBM branch office that serves your locality Publications are not stocked at the address given below IBM welcomes your comments A form for readers comments is provided at the back of this publication If the form has been removed you can send your comments to the following address Department CNPA Design amp Information Development IBM Corporation PO Box 12195 Research Triangle Park NC 27709 U S A When you send information to IBM you grant IBM a nonexclusive right to use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you
22. X A2A0 X AQFF Positions X A200 X A29F are not available X BOAO X BOFF X B1A0 X F7FF Positions X B100 X B19F are not available Traditional Chinese Big 5 Font selection X 1B X 53 X 34 X A140 X A1FF X A2A0 X C6FF Positions X A200 X A23F are not available X C940 X C9FF X CA40 X F9FF Positions X CAO0 X CA3F are not available Graphic display mode 1B 5C 3F 4C 47 Px 3B Py 3B Ph 3B Pw 3B Pd Purpose This command specifies the graphic display mode The control bytes embedded in the command sequence represented by Px Py Ph and Pw in the command format change the graphic display characteristics Pd represents the data byte Px display 0 159 X 30 X 31 X 35 X 39 position Py display 0 39 X 30 X 33 X 39 position Ph height 1 40 X 31 X 34 X 30 Pw width 1 160 X31 X 31 X36 X 30 Pd The display data Double size letter in horizontal 1B 23 Ps Purpose This command sets a character with double size letter in horizontal It is available for all full size letter all half size letter and ANK font Ps 5 6 Normal size letter Double size letter in horizontal Horizontal scroll on all lines The format of the Horizontal Scroll Select command is as follows 1B 5C 3F 4C 4D 53 Purpose This command sets horizontal scroll mode A 14 SurePOS Installation and Service 11 9 2005 Input output
23. al to the unit and is not for devices that are removed or inserted as part of their function Hard disk drive HDD Optional 3 5 inch IDE mutually exclusive with the flash memory Audio AC97 compatible audio with microphone in line in and line out The following table lists the standard features shipped with each model Table 1 2 Models and features Model Base unit standard feature 4810 310 320 Base model no media 4810 31H 32H 40 GB HDD 4810 31C 32C 128 MB flash memory Copyright IBM Corp 2002 2004 1 1 Product introduction 11 9 2005 Table 1 2 Models and features continued Model Base unit standard feature 4810 W2H 40 GB HDD Microsoft Windows XP Professional preloaded 4910 32H 32E 32A 40 GB HDD Note References in this guide to the 4810 Model 32x also apply to the 4810 Model W2H and 4910 Models 32H 32E and 32A Physical dimensions Figure 1 1 shows the dimensions of the product 90 mm 3 5 in 300 mm 11 8 in Figure 1 1 Dimensions of the 4810 4910 SurePOS 300 does not include the I O devices for the Express models Width 300 mm 11 8 in Depth 216 mm 8 5 in Height 90 mm 3 5 in Weight 3 2 kg 7 Ib Power and cooling m Attention When installing a new power supply be sure to set the correct input voltage our area or you will damage the power supply See Figure
24. anges November 2005 Inserted the new End of Life disposal statement Inserted the new Tell us what you think statements Added supported models to front cover February 2005 Updated information on IBM SurePOS 300 to include the 4910 32x model which is an Express solution that includes the 4810 32H a printer display cash drawer and possibly other I O devices The 4910 Express solutions are country and geographically specific A revision bar in the left margin indicates updated sections December 2004 Added I O commands information in a new appendix June 2004 Added information about new Model W2H Changed or new information is indicated by a revision bar in the left margin April 2004 Deleted reference to the IBM Compact ANPOS Keyboard GA27 4187 00 and added references to IBM SurePOS 500 600 Series Planning Installation and Operation Guide and IBM SurePOS 500 600 Series Hardware Service Guide GY27 0396 Added information about the 1 2 GHz CPU to the parts catalog November 2003 Corrected minor technical errors May 2003 Added information about new Model 32x Updated the parts catalog Copyright IBM Corp 2002 2004 xi 11 9 2005 Xii SurePOS Installation and Service 11 9 2005 Chapter 1 Introduction This chapter describes the characteristics of the IBM 4810 SurePOS 300 which includes the machine type 4910 Product summary The 4810 consists of a personal computer PC core with expansion sl
25. command becomes effective in one screen scroll setting before the Scroll Start command is performed e A screen scrolls from right to left dot by dot The range of the display that is being scrolled is defined by the screen mode setting The command is canceled when Pn X00 After it is canceled displayed characters are cleared and the write in position moves to the most significant digit of the row The command can be started only on a single line Acharacter s Display Mode Set command reverse blinking and so on can be added with the display data frame If the command is written twice or more in one scroll data frame only the first command is valid others are ignored Appendix A Input output device commands A 15 Input output device commands 11 9 2005 When message data is changed you must reissue this command While scrolling the User Definable Font Set command is not available Space data is written in the other rows except those selected with the PI code Font selection 1B 53 Pn Purpose Selects the language font to use The command stream is as follows Pn 30 English IBM code page 437 modified default 31 Japanese JIS X 0208 1990 32 Korean KS C 5601 1992 33 Simplified Chinese GB 2321 34 Traditional Chinese BIG5 Null Commands 06 1B 06 07 1B 07 Purpose These are null commands for both integrated and distributed display modules They have no effect on
26. device commands The format of the Horizontal Scroll Release command is as follows 1B 5C 3F 4C 4D 45 Purpose This command resets horizontal scroll mode The format of the Horizontal Scroll Display Mode Set command is as follows 1B 5C 3F 4C 4D Pm 3B PI 3B Pt 3B Pn 3B Pd Pd Purpose This command sets horizontal scrolling options The control bytes embedded in the command sequence represented by Pm PI Pt and Pn in the preceding command format change the scrolling characteristics Pd Pd represent the data bytes This command does not affect previous display settings Pm screen 6 X 36 5x7 dots 4 rows mode 7 X37 5x7 dots 5 rows 8 X 38 16x16 dots 8x16 dots 2 rows PI row 1 4 X31 X34 Pm 6 1 5 X 31 X 35 Pm 7 1 2 X 31 X 32 Pm 8 y y Pt scroll 1 X31 1 digit 10 ms speed 1 X32 1 digit 20 ms Pn number The number of data bytes 1 for half size letter 2 for full size letter of characters maximum is 128 X 80 Pd Pd This represents the data characters The format of the Horizontal Scroll Start command is as follows 1B 5C 3F 4C 4D 47 Purpose This command begins horizontal scrolling on all lines All subsequent commands are ignored until a Scroll Mode Release command is sent The rules of operation for the Horizontal Scroll On All Lines are as follows Any codes not described here are ignored The most recent Display Mode Set
27. e Appendix A Input output device commands A 11 Input output device commands 11 9 2005 Ps 6 X 36 7 X 37 8 X 38 Horizontal scroll Mode 5x7 dots 4 rows default 5x7 dots 5 rows 16x16 dots 2 rows 1B 5C 3F 4C 48 Pm 3B PI 3B Pt 3B Pn 3B Pd Pd Purpose Pm PI Pt Pn Pd Pd Display mode set This command initiates horizontal scrolling The control bytes embedded in the command sequence represented by Pm PI Pt and Pn in the preceding command format change the scrolling characteristics Pd Pd represents the data bytes 6 X 36 5x7 dots 4 rows 7 X37 5x7 dots 5 rows 8 X 38 16x16 dots 2 rows 1 4 X31 X34 Pm 6 1 5 X 31 X35 Pm 7 1 2 X 31 X 32 Pm 8 1 X31 1 line 10 ms 1 X 32 1 line 20 ms The number of data bytes 1 for half size letter 2 for full size letter maximum is 128 X 80 The data characters The following list explains how the horizontal scroll command operates When a character is displayed on the line selected for scroll mode all displaying characters and the display mode set command are erased Acharacter scrolls by closed loop until the cancel command is selected In this case the same message is scrolled repeatedly with no space Ascreen scrolls from right to left dot by dot The scrolled display range is defined by the screen mode setting The command is canceled when Pn X 00 After it is canceled disp
28. e adequate measures Silt PRUBRESSRRS BAS VCCI DEI E mr SETI ORETAZERACENTSCERUEC eo CNE e TE EMBERS SEDER AS ETA Appendix B Notices B 3 11 9 2005 Korean Communications Statement Please note that this device has been approved for business purposes with regard to electromagnetic interference If you find this is not suitable for your use you may exchange it for a non business purpose one As IA TB AVE ei S Aug SSE SE 22101 PU OWA ES AAE OAS Foelstall bebo DOE Goss Cast ROA NJAEST MASAI HEEL CH ER T BY A L ov gt dE FE AEM ERE P RUE gt T AE B IE R TA T gt AR SENT gt RAKOR R KR EE dd um nn K e Taiwanese battery recycling statement Waste batteries please recycle ey EE an EI B 4 SurePOS Installation and Service 11 9 2005 Chinese Class A warning statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures HELREME AR LAA ROH LN A SRM AENA ZPEMESERAKATE ft EAT TEREA RIR RHI ITA Electrostatic discharge ESD Attention ESD damage can occur when there is a difference in charge between the part the product and the service person No damage will occur if the service person and the part being installed are at the same charge level ESD Damage Prevention Anytime a service action involves physical contact with logic card
29. ed connector removing 2 3 S safety information 3 1 selection switch voltage 1 5 1 7 serial device port external 1 4 1 slots 1 1 SVGA display 1 4 1 6 Switch voltage selection 1 5 1 7 symptom table power on LED does not light 3 1 terminal is not operating 3 1 symptoms power light is off 3 1 6 T temperature and humidity requirements 1 3 terminal not operating 3 1 trademarks B 6 V Video interface 1 1 voltage 1 2 voltage selection switch 1 5 1 7 2 3 and power LED 3 1 W Web site for IBM publications ii who should read this manual vii Z ZIF connector 2 2 Readers Comments We d Like to Hear from You SurePOS 300 Installation and Service Guide for 4810 4910 Model 31x 32x W2H Publication No GA27 4309 01 Overall how satisfied are you with the information in this book Very Satisfied Satisfied Neutral Overall satisfaction How satisfied are you that the information in this book is Very Satisfied Satisfied Neutral Accurate Complete Easy to find Easy to understand Well organized Applicable to your tasks Please tell us how we can improve this book Thank you for your responses May we contact you Yes No Dissatisfied Very Dissatisfied Dissatisfied Very Dissatisfied
30. ed with the 4910 please refer to each device s respective service guides Chapter 2 Disassembling the 4810 4910 SurePOS 300 2 3 11 9 2005 2 4 SurePOS Installation and Service 11 9 2005 Chapter 3 Problem determination Note Refer to IBM Safety Information Read This First GA27 4004 before beginning the procedures in this chapter Both software errors or hardware failures can cause problems with the 4810 4910 SurePOS 300 This chapter contains troubleshooting information to help you determine the cause of a problem and how to solve it Preliminary checklist Begin each service call by checking all of the items in this preliminary checklist If after performing all the steps a problem still exists refer to Table 3 1 to continue problem determination 1 Observe the power light If it is not on refer to Table 3 1 2 Verify that the cables are securely and correctly connected 3 Verify that the l O devices which have their own power switches are connected to an ac power outlet that is operating correctly and that the devices are powered on 4 Verify that the contrast and brightness controls on the video display if attached are set correctly 5 Verify that all installed hardware devices such as a memory module feature card printer or mouse are connected correctly and securely Table 3 1 4810 4910 sympioms Symptom Actions The power LED is off 1 Verify that the power cord is plugged into both
31. etweenX 15 and X 1A or between X 1C and X 1E in the currently selected character set This byte is followed by eight bytes which define the actual bit patterns of the user defined character Table A 3 on page A 4 shows the format of these eight bytes Note A hyphen character in the table indicates a do not care bit The other values relate to the character pixel positions shown in the diagram following the table A value of 1 in the appropriate place in the data stream indicates that the related pixel position is ON a O indicates that it is OFF Appendix A Input output device commands A 3 Input output device commands 11 9 2005 Table A 3 User character definition IBM emulation mode Bit Byte 0 1 2 3 4 5 6 7 1 Pt P2 P3 P4 P5 2 pe P7 P8 P9 P10 3 P11 P12 P13 P14 P15 4 P16 P17 P18 P19 P20 5 P21 P22 P23 P24 P25 6 P26 P27 P28 P29 P30 7 P31 P32 P33 P34 P35 8 f fo foe O 1 1 These user character definitions are maintained for application compatibility with displays with 5x8 character boxes lt 5 pixels wide gt P1 P2 P3 P4 P5 T P6 P7 P8 P9 P10 P11 P12 P13 P14 P15 P16 P17 P18 P19 P20 7 pixels high P21 P22 P23 P24 P25 P26 P27 P28 P29 P30 P31 P32 P33 P34 P35 Brightness control 04 lt EOT gt 04 nn
32. ide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit aux normes d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada European Community CE mark of conformity statement
33. in all places on the display and the newly redefined key is changed to the user definable character Table Act on page A shows the format of these five bytes Note A hyphen character in the table indicates a do not care bit The other values relate to the character pixel positions shown in the diagram following the table A value of 1 in the data stream indicates that the related pixel position is ON a 0 indicates that it is OFF 11 9 2005 Input output device commands Table A 1 User character definition Logic Controls Emulation Mode Bit Byte 0 1 2 3 4 5 6 7 1 P8 P7 P6 P5 P4 P3 P2 P1 2 P16 P15 P14 P13 P12 P11 P10 P9 3 P24 P23 P22 P21 P20 P19 P18 P17 4 P32 P31 P30 P29 P28 P27 P26 P25 5 P35 P34 P33 These character definitions are maintained for application compatibility with displays with 5x8 character boxes 5 pixels wide P1 P2 P3 P4 P5 4 P6 P7 P8 P9 P10 P11 P12 P13 P14 P15 P16 P17 P18 P19 P20 7 pixels high P21 P22 P23 P24 P25 P26 P27 P28 P29 P30 P31 P32 P33 P34 P35 IBM Mode IBM Mode allows nine user defined characters to be defined See Table A 2lfor defined characters Table A 2 User character definition IBM Mode 1 X15 6 X1A 2 X 16 7 XAC 3 X17 8 X1D 4 X18 9 X1E 5 X19 The byte that follows the command byte represents an address b
34. jre ro npBo oBa GA27 4004 OBaa 6powypa onuuiyBa 6e36eAHocHu npouenypu 3a ka rnmpame U BKNyuUyBame H eslekTpuuHa onpena Uwaga Przed rozpoczeciem instalacji produktu nale y zapozna sie z instrukcja IBM Safety Information Read This First GA27 4004 Zawiera ona warunki bezpiecze stwa przy podtaczaniu do sieci elektrycznej i eksploatacji OCTOPOXHO Mpexpae 4em UHCTAJIUPOBATE 3TOT nponykr npourure VHCTPYKLINO no TexHuke 6e30 MaCHOCTU B AOKyMeHTe BHuMaHue VHCTPYKLINA NO TexHuke Oe3onacHoctu l Ipouecrb B MNEPBYK ouepenp GA27 4004 B aTo 6pourope ONUCAHBI 6e3onac Hble CMHOCO BI KA NUPOBAHUA U NOAKNIOHEHUS NEKT puyeckoro o6opynoBaHus Nebezpe enstvo Pred in tal ciou v robku si pre tajte bezpe nost predpisy v V straha Bezpe ost predpisy Pre taj ako prv GA27 4004 V tejto bro rke s op san bezpe nost postupy pre pripojenie elektrick ch zariaden Pozor Preden za nete z instalacijo tega produkta preberite poglavje Opozorilo Informacije o vamem rokovanju preberi pred uporabo GA27 4004 To poglavje opisuje pravilne postopke za kabliranje IG BEE ZA gt iH A d ERR ER aH Jubaant KERN GA27 4004 VERI ERP FER e ci Z EE SENT LEF RA ARI BE VA DE IBM Safety Information Read This First GA27 4004 FH ZE D VE FAROR T UT ZES PER FRG AMA Appendix C Safety information C 7 11 9 2005 C 8 SurePOS Installation and Service 11 9 2005 Index
35. k opisuje sigurnosne postupke za prikljucrivanje kabela i prikljucivanje na elektricho napajanje Upozorn n ne zah j te instalaci tohoto produktu p e t te si nejprve bezpe nostn informace v pokynech Bezpe nostn informace GA27 4004 Tato bro urka popisuje bezpe nostn opat en pro kabel a zapojen elektrick ho za zen K v uvoc lpiv Zeklv oete TNV EYKATAOTAON aUTO TOU TIPOI VTOG diaBdote Tic TTAnpogoplec aoo Aeiaq oro puM dio IBM Safety Information Read this first GA27 4004 Zto puAM dio AUT TEPLYP POVTAL ot aGEaAL C Diadikacies via Tv KAAW LWON TOV NAEKTPIKWV OUOKEUOV KAL tr O VOLOM TOUS OTNV npiza ER BAREIS Aen Zld A IM GA27 4004 O RII d38 lt T SLY Read This First DIE BiA lt T GUN SOME ESO EE ECAH CERO FIRIZOLNTH LTUIEG AY ol HES Set Mol BEE zo OFM AH A Z6 7 Hol GA27 4004 ol UE QN SS ONAL IDNA NN VAN NNN AN N72 W m aso mgpnna ONNA 392 320 Caution Safety Information Read This First GA27 4004 DINAWA TPS 2v DHYND MPN 099290 MINI PIP MAW NN NANNY v nan Cilio glee bel j s p all Jaa S pa dle L8 hs Read This First AAA la gles al 5a ga gall Aia OL Gel al ci sj AXI Ia ag ds GA27 4004 nA ua y COS Ad je Sl NT dis gil C 6 SurePOS Installation and Service 11 9 2005 ONACHOCT Mpeg Aa nouHeTe Aa ro UHCTaJmpate oBoj npoaykr npouurajre ja nHpopmauujata 3a 6es6enHocr HpeaynpeayBaree WHpopmauuja 3a 6e36e4HocT Mpouuta
36. kkerhetsrutinene for kabling og tilkobling av elektrisk utstyr AN m Perigo Antes de iniciar a instalac o deste produto leia as informac es de seguranca Informag es de Seguranca Leia Primeiro GA27 4004 Este documento descreve como efectuar de um modo seguro as ligac es el ctricas dos equipamentos A m Peligro Antes de empezar a instalar este producto lea la informaci n de seguridad en Informaci n de Seguridad Lea Esto Primero GA27 4004 Este documento describe los procedimientos de sequridad para cablear y enchufar equipos el ctricos C 4 SurePOS Installation and Service 11 9 2005 JAN m Varning livsfara Innan du b rjar installera den h r produkten b r du l sa s kerhetsinformationen i dikumentet S kerhetsf reskrifter L s detta f rst GA27 4004 D r beskrivs hur du p ett s kert s tt ansluter elektrisk utrustning Appendix C Safety information C 5 11 9 2005 m E ARREA 3 IBM Safety Information R This First GA27 4004 FRA DEGENEN RET ORE LEME AS ist Otis Re EAE CR ad Mx E n 0 TA Opasnost Prije nego sto p cnete sa instalacijom produkta pro itajte naputak o pravilima o sigurnom rukovanju u Upozorenje Pravila o sigurnom rukovanju Prvo pro itaj ovo GA27 4004 Ovaj privita
37. lay control mode DC1 and permits data to be written to either line After a character is written the cursor moves one position to the right When the display position is at the last position of the top line the cursor moves to the first position of the bottom line When the display position is at the last position of the bottom line the cursor moves to the first position of the top line The display remains in DC1 mode until a DC2 mode command is issued a reset command is issued or power is removed from the display A 6 SurePOS Installation and Service 11 9 2005 Input output device commands Vertical scroll display control mode 12 lt DC2 gt 12 Purpose Sets vertical scroll display control mode DC2 and permits data to be written to either line When the display position is at the last position of the top line the cursor moves to the first position of the bottom line When either valid character data or a Horizontal Tab command is sent to the last position of the bottom line the data on the bottom line is transferred to the top line and the cursor is moved to the lower left position Note that a Carriage Return command does not cause the data on the bottom line to be transferred to the top line This mode is the default setting for power on and reset The display remains in DC2 mode until a DC1 mode command is issued Cursor on 13 lt DC3 gt 13 Purpose Turns on the cursor The command
38. layed characters are cleared and the write in position moves to the most significant digit of the row The command can be started only on a single line Acharacter s display mode set command reverse blinking and so on can be added with the display data frame If the command is written two or more times in one scroll data frame only the first command is valid others are ignored When message data is changed you must reissue this command While scrolling the user definable font set command is not available 1B 5B Ps 6D Purpose This command sets the display mode characteristics The control byte embedded in the command sequence represented by Ps sets the mode A 12 SurePOS Installation and Service 11 9 2005 Ps Input output device commands Mode 0 X 30 Reset display mode Characters written after this command are reset to normal display mode 5 X 35 Blinking mode Characters written after this command blink ON and OFF every 0 3 seconds 7 X 37 Reverse mode Characters written after this command are reversed User definable font set 1B 5C 3F 4C 57 Pf 3B Pn 3B Pc 3B Pi P Purpose This command specifies a user definable font set The control bytes embedded in the command sequence represented by Pf Pn and Pc in the preceding command format change the font characteristics Pd Pd represents the font data bytes Pf font size 1 X31 5x7 dots ANK Pn font
39. lift it from the socket Note Removing the central processing unit CPU and heat sink is necessary only if you are replacing the CPU 5 Remove the heat sink D in Figure 2 1 on page 2 1 and the CPU Ri a To remove the heat sink press down and then forward on the clamp b Break the silicon grease bond by twisting and then lifting the heat sink c Lift the zero insertion force ZIF connector from the CPU d Remove the CPU from the unit 6 Remove the LED assembly D in Figure 2 1 on page 2 1 by removing the screws and sliding it to one side 7 Remove the power supply IA 2 2 SurePOS Installation and Service 11 9 2005 a Unplug the connector and remove the screws that hold the power supply b Lift the power supply from the unit r Attention When installing a new power supply be sure to set the correct input voltage for your area or the power supply will be damaged See Figure 1 3 on page 1 4 to locate the voltage selection switch 8 Remove the screws holding the riser card and then remove riser card Figure 2 3 Planar board assembly 9 Using Figure 2 3 or Figure 2 1 on page 2 1 remove the screws IM holding the planar board to the frame 10 Remove the RS 232 panel mounted connector W 11 You can now lift the planar board from the unit 12 To reassemble the 4810 4910 SurePOS 300 reverse this procedure Note For disassembling instructions for the SureMark printer and other UO bundl
40. local and national regulations IBM encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products Information on IBM product recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products prp shtml Notice This mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive viii SurePOS Installation and Service 11 9 2005 In accordance with the European WEEE Directive electrical and electronic equipment EEE is to be collected separately and to be reused recycled or recovered at end of life Users of EEE with the WEEE marking per Annex IV of the WEEE Directive as shown above must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to customers for the return recycling and recovery of WEEE Customer participation is importan
41. number 1 32 X31 X 33 X 32 2 X 32 8x16 dots 3 X 33 16x16 dots 1 16 X31 X31 X 36 Pc registration 2 hex digits Pf 1 2 address 4 hex digits Pf 3 Pd Pd 2 hex digits x 7 Pf 1 2 hex digits x 16 Pf 2 2 hex digits x 2 x 16 Pf 3 Note All data is stored into RAM You must issue this command every time you switch ON the power Available registration address can be established as follows 1 Font size 5x7 At the all language X 20 X FF Font size 8x16 English X 01 X FF except X 08 X OA X OD X 1B Japanese X20 X7F X AO X DF Korean Simplified Chinese and Traditional Chinese X 20 X A0 Font size 16x16 Japanese JIS X 0208 1990 Font selection X 1B X 53 X 31 X 8140 X 81FF X 8240 X 84FF Positions X 8200 X 823F are not available X 8840 X 88FF X 8940 X 9FFF Positions X 8900 X 893F are not available X E040 X EOFF X E140 X EAFF Positions X E100 X E13F are not available Korean KS C 5601 1992 Font selection X 1B X 53 X 32 X A1A0 X A1FF X A2A0 X ACFF Positions X 8200 X 829F are not Appendix A Input output device commands A 13 Input output device commands 11 9 2005 available X BOAO X BOFF X B1AO X C8FF Positions X B100 X B19F are not available X CAAO X CAFF X CBAO X FDFF Positions X CB00 X CB9F are not available Simplified Chinese GB2312 80 Font selection X 1B X 53 X 33 X A1A0 X A1FF
42. oltage switch allows you to select 100 127 V or 200 240 V ac r Attention When installing a new power supply be sure to set the correct input voltage for your area or you will damage the power supply See Figure 1 3 on page 1 4 to locate the voltage selection switch Chapter 1 Introduction 1 5 Product introduction 11 9 2005 Rear connectors 32x models Figure 1 4 shows the connections available on the 4810 4910 models 32x Voltage switch 5 VDC EM H2VDC E JUL 5 7 o o GP A _ Ethernet Or Cp CPC 095 a Figure 1 4 32x switch JUL TL inr B C D i H v 1 6 SurePOS Installation and Service Y models rear view connections Note the location of the voltage selection USB ports SVGA display port Port for external serial devices such as a scale or a scanner This port is COM1 Ports for second third and fourth external serial devices Port for a fifth serial device which is 12 V powered Port for a sixth serial device which is 12 V powered Port for an Ethernet LAN cable Mouse port Port for a PS 2 or compatible keyboard Microphone port Audio input port 11 9 2005 power Product introduction Port for audio output such as self amplified speakers Power The voltage switch allows you to select 100 127 V or 200 240 V ac
43. ot allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or program s described in this publication at any time without notice Any references in this information to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk Information concerning non IBM products was obtained from the suppliers of those products their published announcements or other publicly available sources IBM has not tested those products and cannot confirm the accuracy of performance compatibility or any other claims related to non IBM products Questions on the capabilities of non IBM products should be addressed to the suppliers of those products O Copyright IBM Corp 2002 2004 B 1 11 9 2005 Electronic emission notices Federal communications commission FCC statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to prov
44. ots Electronic Industries Association EIA 232 connectors an Ethernet LAN adapter and built in video VGA support In addition to these features the 4910 SurePOS Express Model includes bundled 1 O that may vary according to country and geographic region Designed specifically for distributed environments the 4810 can be mounted vertically or horizontally under a check stand or counter Features Table 1 1 describes the features of the 4810 4910 SurePOS 300 Table 1 1 Summary of features Feature Model 31x Model 32x Model W2H CPU O ports VIA C3 866 MHz 133 MHz One parallel printer port Four RS 232 ports Two standard Two powered Four standard USB ports Keyboard and mouse ports VIA C3 1 2 GHz 133 MHz Six RS 232 ports Four standard Two powered Four standard USB ports Keyboard and mouse ports One cash drawer port Memory Two DIMM slots for industry standard PC133 SDRAM 128 MB standard expandable to 512 MB Video LAN SVGA interface 10 100 Ethernet chip capable of supporting both 10BASE T or 100BASE TX full or half duplex Ethernet Wired for Management WfM 2 0 Slots One PCI feature card slot half size Clock Nonvolatile real time clock Keyboard mouse IBM PS 2 or equivalent keyboard Flash memory Optional Type II Compact Flash socket mutually exclusive with the 40 GB hard disk drive This socket is intern
45. rocedure for removing parts from the 4810 4910 Chapter 3 Problem determination on page 3 1 describes the procedures for resolving problems Chapter 4 Parts catalog on page 4 1 provides the most recent parts information for the product Who should read this manual This manual is intended for use by experienced personnel responsible for installing and maintaining all models of the IBM 4810 SurePOS 300 Related publications The following IBM publications drivers and service diskette information are available from the IBM Retail Store Solutions Web site at http www ibm com solutions retail store From the store page select Support IBM 4820 SurePoint Solution System Reference SA27 4249 BM 4820 SurePoint Solution Installation and Service Guide GA27 4231 BM 4810 SurePOS 300 Technical Reference IBM SurePOS 500 600 Series Planning Installation and Operation Guide GA27 4254 BM SurePOS 500 600 Series Hardware Service Guide GY27 0396 e SureMark Printers User s Guide GA27 4151 e SureMark Printers Hardware Service Manual GY27 0355 Driver and Service Diskette Information Terminal hardware folder 4820 downloads 4694 4695 ISA Service Diskette Version 5 33 or later Peripheral Drivers folder BM POSS Suite which includes POS Device Diagnostics POSS for Windows OLE for POS OPOS JavaPOS Copyright IBM Corp 2002 2004 vii Accessibility 11 9 2005 4
46. s modules back panel pins or other ESD sensitive ESDS parts the service person must be connected to an ESD common ground point on the product through the ESD wrist strap and cord The ESD ground clip can be attached to any frame ground ground braid green wire ground or the round ground prong on the AC power plug Coax or connector outside shells can also be used Handling Removed Cards Logic cards removed from a product should be placed in ESD protective containers No other object should be allowed inside the ESD container with the logic card Attach tags or reports that must accompany the card to the outside of the container Appendix B Notices B 5 11 9 2005 Trademarks The following terms are trademarks of International Business Machines Corporation in the United States other countries or both IBM SurePoint IBM logo SurePOS PS 2 Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be trademarks or service marks of others B 6 SurePOS Installation and Service 11 9 2005 Appendix C Safety information A r Danger Before you begin to install this product read the safety information in IBM Safety Information Read This First GA27 4004 This booklet describes safe procedures for cabling and plugging in electrical equipment A Gevaar Voordat u begint met de in
47. s from the write in position to the end position on the same row are erased The write in position is not shifted 1B 5C 3F 4C 44 Ps Purpose Luminance can be adjusted into six levels by using this command The data byte following the command sequence represented by Ps in the preceding command format changes the dimming level When the module is turned on the level is set to 5 100 Ps Luminance 0 X30 0 1 31 31 6 2 X32 45 3 X33 58 8 4 X 34 79 4 5 X 35 100 default 1B 5C 3F 4C 43 Ps Purpose This command is only available in 5x7 dot screen mode The data byte following the command sequence represented by Ps in the preceding command format changes the cursor mode The cursor is always displayed at the write in position The cursor is formed by five dots that are located at the bottom of 5x7 dot matrix character font Ps Mode 0 X 30 No lighting default 1 31 Blinking 2 X 32 Lighting No Lighting The cursor does not display This is the default setting when power is turned on Blinking The cursor flashes ON and OFF every 0 3 seconds at the blank digit Lighting The cursor displays If the write in position is assigned to the position at which a character is displaying the cursor displays instead of the character 1B 5C 3F 4C 53 Ps Purpose The data byte following the command sequence represented by Ps in the preceding command format changes the screen mod
48. stallatie van dit produkt moet u eerst de veiligheidsinstructies lezen in de brochure Veiligheidsinstructies Lees dit eerst GA27 4004 Hierin wordt beschreven hoe u electrische apparatuur op een veilige manier moet bekabelen en aansluiten Copyright IBM Corp 2002 2004 C 1 11 9 2005 x Perigo Antes de come ar a instalar este produto leia as informa es de seguran a contidas em Informac es Sobre Seguranaca Leia Isto Primeiro GA27 4004 Esse folheto descreve procedimentos de seguranca para a instalac o de cabos e conex es em equipamentos el tricos AN Fare Fer du installerer dette produkt skal du laese sikkerhedsforskrifterne i Sikkerhedsforskrifter Loes dette f rst GA27 4004 Vejledningen beskriver den fremgangsm de du skal bruge ved tilslutning af kabler og udstyr AN Gevaar Voordat u begint met het installeren van dit produkt dient u eerst de veiligheidsrichtlijnen te lezen die zijn vermeld in de publikatie BM Safety Information Read This First GA27 4004 In dit boekje vindt u veilige procedures voor het aansluiten van elektrische appratuur C 2 SurePOS Installation and Service 11 9 2005 A VAARA Ennen kuin aloitat t m n tuotteen asennuksen lue julkaisussa Turvaohjeet Luet m ensin GA27 4004 olevat turvaohjeet T ss kirjasessa on ohjeet siit miten s hk laitteet kaapeloidaan ja kytket n turvallisesti
49. t to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Disposal of IT products should be in accordance with local ordinances and regulations About this guide IX 11 9 2005 Tell us what you think Your feedback is important in helping us provide accurate and high quality information Please take a few moments to tell us what you think about this document You can use either of these ways to provide feedback Visit our Web site at http www ibm com solutions retail store Select Support then Publications Select the publication comments link within the introductory text Fill in the requested information and your comments Be sure to include the name and form number of the document in the Publication ID field Print and fill out the form at the end of this document Return the form to us by mail or by giving it to an IBM representative If applicable include a reference to the specific location of the text for example the page or table number on which you are commenting Between major revisions of this document we might make minor technical updates The latest version of this document is available on the Retail Store Solutions Web site at www ibm com solutions retail store support publications X SurePOS Installation and Service 11 9 2005 Summary of ch
50. that is bundled with 4910 refer to the SureMark Printers Hardware Service Guide GY27 0355 For other I O devices bundled with the 4910 please refer to each device s respective service guide Chapter 4 Parts catalog 4 3 11 9 2005 4 4 SurePOS Installation and Service Appendix A Input output device commands This section lists the commands and their usage Character display VFD commands The integrated customer display and distributed customer display use the same command sets This section describes the following character display commands Emulation mode select Character set select User character definition Brightness control Alphanumeric message scroll Backspace Horizontal tab Line feed Carriage return Test Display position Normal display Vertical scroll Cursor on Cursor off Reset Null Note The command code format shown in the following topics consists of the hex value followed by the ASCII representation of that value within brackets Emulation mode select 00 lt NULL gt 00 nn Purpose Sets the specified emulation mode 00 Logic Controls Emulation Mode default 01 IBM mode Example This example sets Logic Controls emulation mode 00 00 Character set select 02 lt STX gt Note This command is effective only in IBM Mode 02 nn Copyright IBM Corp 2002 2004 A 1 Input output device commands Purpose 11 9
51. the operation of the display A 16 SurePOS Installation and Service 11 9 2005 Appendix B Notices References in this publication to IBM products programs and services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not that only IBM s product program or service may be used Any functionally equivalent product program or service that does not infringe any of IBM s intellectual property rights may be used instead of the IBM product program or service Evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the user s responsibility IBM may have patents or pending patent applications covering the subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do n
52. ts 1 1 IBM publications Web site ii IBM Safety Information Read This First 3 1 indicators front view and LED 1 3 input audio 1 5 1 6 input output I O device commands APA A 9 character display A 1 installation preliminary checklist 3 1 introduction product 1 1 K keyboard port PS 2 1 5 1 6 keyboard mouse 1 1 X 1 L LAN 1 1 LED assembly problems 3 1 removing 2 2 LED indicators front view and 1 3 M manual who should read this vii Memory 1 1 message POST error 3 1 microphone 1 5 1 6 models 1 1 mouse port 1 5 1 6 N notices edition ii ESD B 5 safety information C 1 trademarks B 6 null commands A 16 null VFD commands A 8 O output audio 1 5 1 7 P panel mounted connector RS 232 2 3 parallel port 1 4 parts catalog 4 1 physical dimensions 1 2 planar board removing 2 3 port mouse 1 5 1 6 port serial device 1 4 1 6 ports O 1 1 POST error message 3 1 power and cooling 1 2 light off 3 1 power supply removing 2 2 warning 1 5 1 7 2 3 preliminary checklist 3 1 problem determination 3 1 power light is off 3 1 power on LED does not light 3 1 terminal not operating 3 1 product introduction 1 1 publications Web site ii publications related vii R rear connectors 1 6 rear connectors 31x 1 4 X 2 SurePOS Installation and Service 11 9 2005 rear connectors 32x 1 6 related publications vii removing the hard drive 2 1 riser card removing 2 3 RS 232 panel mount
53. ttom line all characters on that line are moved to the top line the bottom Appendix A Input output device commands A 5 Input output device commands 11 9 2005 line is cleared and the cursor position is unchanged This command always stops the scrolling alphanumeric message Carriage return 0D lt CR gt 0D Purpose Causes the cursor to move to the leftmost position of the current line This command stops the scrolling alphanumeric message if the cursor position is on the top line when this command is sent Test 0F lt SI gt OF Purpose Causes the first 40 characters in the currently selected character set to be displayed once At the end of the test a test pattern is written that turns all pixels ON At the end of the test the display is cleared and is reset to the power on state as described at Reset 1F lt US gt on page A 7 Display position 10 lt DLE gt 10 nn Purpose Changes the cursor position The byte that follows the command byte indicates the character position where the next data string write operation is to start Any values greater than X 27 are ignored and the cursor position remains unchanged This command stops the scrolling alphanumeric message if the cursor position is on the top line when this command is sent X 00 Top left X13 Top right x14 Bottom left X 27 Bottom right Normal display control mode 11 lt DC1 gt 11 Purpose Sets normal disp

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