Huawei HG658c User's Manual
Contents
1. HG658c Home Gateway User Guide wW HUAWEI TECHNOLOGIES CO LTD HUAWEI Wiz HUAWEI HG658c Home Gateway V100R001 User Guide Issue 01 Date 2012 10 19 PartNumber 202537 Huawei Technologies Co Ltd provides customers with comprehensive technical support and service Please feel free to contact our local office or company headquarters Huawei Technologies Co Ltd Address Huawei Industrial Base Bantian Longgang Shenzhen 518129 People s Republic of China Website http www huawei com Email mobile huawei com Copyright Huawei Technologies Co Ltd 2012 All rights reserved No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co Ltd The product described in this manual may include copyrighted software of Huawei Technologies Co Ltd and possible licensors Customers shall not in any manner reproduce distribute modify decompile disassemble decrypt extract reverse engineer lease assign or sublicense the said software unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders under licenses Trademarks and Permissions Wis Ws Huawei HUAWEI and DF are trademarks or registered trademarks of Huawei Technologies Co Ltd Other trademarks product service and company names mentioned are the property of their respective owners Notice Some2. HuaweiUser by default Click Login After the system verifies your account information the web based configuration utility is displayed 2 2 Configuring Internet Access Parameters After logging in to the web based configuration utility you can use the setup wizard to quickly configure the HG658c 1 Log in to the web based configuration utility 2 Click Setup Wizard 3 Click Next 4 In User name and Password enter the user name and password that are provided by your service provider and then click Next 5 Set WLAN parameters by choosing Basic gt WLAN You can configure the SSID and WPA pre shared key The default wireless network name SSID are printed on the label of the HG658c s rear panel are preset before delivery And then click Next 6 Check that the wireless name you set is correct and then click Submit 3 Setting Up a Wireless Connection If a wireless network adapter is installed on your computer you can connect your computer to the HG658c over a wireless connection LS The method for installing the wireless adapter and its driver varies by vendor For details see the installation guide provided by the vendor of your wireless adapter There are two methods for setting up a wireless connection between the HG658c and your computer 3 1 Setting up a Wireless Connection Using the WPS Button The HG658c supports the Wi Fi Protected Setup WPS function in Push Button Configuration PBC mode If your w
3. and the connected device 1 3 Connecting Cables Using the DSL Port Connecting Cables If there is at least one telephone jack available in your home you can access the Internet using digital subscriber line DSL services Telephone wall jack 2 Power adapter 3 Splitter Telephone 5 Desktop computer 6 HG658c Laptop computer LINE port b MODEM port c PHONE port D ON A A Getting Started After connecting the cables press the On Off button on the side panel to power on the HG658c After you power on the HG658c the Power indicator turns on The WAN indicator lights up and starts blinking This indicates that the DSL port activation is in progress The blinking may last less than 3 minutes When the WAN indicator stops blinking and remains on the HG658c is working properly To power off the HG658c press the On Off button on the side lt panel and then unplug the power adapter 2 Setting Network Access Parameters 2 1 Logging in to the Web based Configuration Utility Most parameters of the HG658c are pre set before delivery to meet common home application scenarios To check the HG658c s working status or configure certain advanced network functions use the web based configuration utility To log in to the web based configuration utility 1 Open a browser on your computer Enter http 192 168 1 1 in the address box and then press Enter 2 On the login page enter your user name user by default and password
4. click Wireless Zero Configuration to display a shortcut menu and then choose Properties Check that Service status is Started If Service status is not Started click Start Click OK to close the dialog box and the close the Computer Management window Configure the wireless network connection on the computer as follows 1 Choose Start gt All Programs gt Accessories gt Communications gt Network Connections In the Network Connections window right click Wireless Network Connection to display a shortcut menu and choose Properties In the Wireless Network Connection Properties dialog box click the Wireless Networks tab Select Use Windows to configure my wireless network settings Click View Wireless Networks 6 In the Wireless Network Connection dialog box select the wireless network whose name is the same as the one you recorded in 1 and click Connect 7 In the dialog box enter the password you recorded in 1 and then click Connect After the system verifies the password Connected appears on the wireless network icon in the wireless network list indicating that your computer has established a wireless connection to the HG658c 8 Close the Wireless Network Connection dialog box A You need to set up a wireless connection only once You can A access the wireless network anytime you want as long as the wireless network name and password are not changed When the HG658c is working properly your computer
5. connects to the HG658c automatically after its wireless function is enabled 4 Voice Services The HG656c supports voice over IP VoIP services based on Session Initiation Protocol SIP SIP is an application layer protocol used to create modify and end multimedia sessions The HG658c s Voice over Internet Protocol VoIP parameters are set before delivery Generally these parameters do not need to be modified You can use the VoIP services directly 5 Configuring the HG658c 5 1 Accessing Mobile Storage Devices Using the FTP Client The HG658c supports a home storage function Mobile storage devices such as a USB flash drive can be connected to the USB port on the HG658c You can then access the mobile storage devices from the Local Area Network LAN or Internet To access a mobile storage device 1 Connect the mobile storage device to the HG658c s USB port 2 Enable the FTP server and then configure the FTP server settings 1 Login to the web based configuration utility Choose Advanced gt USB Port 3 Select Enable FTP Server 4 ND In User name and Password enter the user name and password of the FTP server both default values are ftp Keep the default settings of other parameters 5 Enter a server port number default is 21 in the Port text box 6 Click Submit to save the settings 3 Start the FTP client and access the HG658c s LAN IP address through the FTP server 1 On your compute
6. name for web based user configuration utility login Password for web based HuaweiUser configuration utility login Wireless network name WLAN Name for wireless connection Password WLAN Key for wireless connection See the label printed on the HG658c s rear panel See the label printed on the HG658c s rear panel DHCP server Enable Wireless network Enable 7 4 Product Specifications Item Specifications Operating OC to 40 C 32 F to 104 F temperature Operating 5 to 95 non condensing humidity Dimensions H x W x D About 185 mm x 240 mm x 85 mm Weight About 600g only the HG658c About 980g all included 24 Item Specifications Standards ADSL G 993 1 standards G 993 2 G 992 1 G 992 3 G 992 5 71 413 ADSL2 G 992 3 G dmt bis Annex L standard ADSL2 G 992 5 G dmt bitplus standard VDSL G 993 2 standard LAN 802 3 802 3u standards WAN 802 3 802 3u standards Wireless 802 11b Up to 11 Mbit s transmission rates mode 802 119 Up to 54 Mbit s mode 802 11n Up to 300 Mbit s mode 2 x 2 antenna used 25 HUAWEI TECHNOLOGIES CO LTD Huawei Industrial Base Bantian Longgang Shenzhen 518129 People s Republic of China www huawei com
7. telephone calls 1 Check that a splitter is installed A splitter helps to protect the ADSL call quality from being affected due to the interference of other signals Check that telephone lines are securely connected In particular ensure that the telephone line connecting to the splitter is securely connected Replace telephone lines and ensure that the telephone lines are not faulty After a broadband device is installed does Internet access degrade call quality or do telephone calls lower the Internet access rate No The HG658c uses the frequency division multiplexing FDM and splitter technologies to separate voice signals from data signals Although these two types of signals are transmitted through one telephone line they are carried by different frequency bands Therefore they do not interfere with each other In this case you can make telephone calls and access the Internet at the same time without degrading call quality or lowering the Internet access rate 18 7 Technical Specifications 7 1 Indicators MR 54 6 5 E HUAWEI WAN Internet WLAN VolP LANI LAN2 LAN3 LAN4 USB Indicator Color Status Description Power Green On The HG658c is powered on Red On There are errors in the booting process Off The HG658c is powered off WAN Green On The DSL connection is established and activated Or the GE connection is successfully established but no data is being tra
8. Getting Started 1 1 1 Connecting Cables Using the WAN Port 1 1 2 Connecting Cables Using the USB Port 2 1 3 Connecting Cables Using the DSL Port 3 2 Setting Network Access Parameters 4 2 1 Logging in to the Web based Configuration Utility 4 2 2 Configuring Internet Access Parameters 4 3 Setting Up a Wireless Connection 5 3 1 Setting up a Wireless Connection Using the WPS Button 5 3 2 Setting up a Wireless Connection Manually 6 4 Voice Services sens aiiai idaan aiaa anaana iaa 7 5 Configuring the HG658c ns 7 5 1 Accessing Mobile Storage Devices Using the FTP Client 7 5 2 Changing the User Name and Password for the Web based Configuration Utility cssccles ce eein naira tir etes tete dettes 8 5 3 Changing the Login IP Address cccceeeseeeeeeeeeeeeeeeteeeeeeeeeees 9 5 4 Enabling or Disabling the Wireless Network Function 10 5 5 Changing the Wireless Network Name and Password 10 5 6 Configuring the Firewall 11 5 7 Restoring Default Settings ccecceeeseeceeeeceeeeeeeeeeeeneeeeeeees 12 5 8 Restarting the HG658c 12 GFAQS 5 ET A nn en 13 7 Technical Specifications 19 TAANAICATOIS 28 das ia en an ace acess age te ARTE en 19 7 2 Ports and Buttons 7 3 Default Settings 7 4 Product Specifications 1 Connecting Cables and Getting Star
9. assword The default wireless network encryption mode is WPA PSK WPA2 PSK You can find the default wireless network name SSID and password WLAN Key printed on the label of the HG658c s rear panel To change the wireless network name and password This example uses WPA PSK WPA2 PSK encryption mode 1 Log in to the web based configuration utility 2 Choose Basic gt WLAN 3 Select Enable WLAN 4 Enter a wireless network name in SSID text box 10 5 6 For Security Mode select WPA PSK WPA2 PSK Enter a password in WPA Pre Shared Key text box Use default settings for other parameters Click Submit You will be prompted to enter this password when connecting wireless devices such as a computer to the HG658c s wireless network You cannot connect to the HG658c s wireless network if you enter an incorrect password 4 If you cannot remember the wireless network name and password log in to the web based configuration utility to set a new name and password Alternatively you can restore the HG658c to its default settings The name and password are then restored to the values printed on the label of the HG658c s rear panel 5 6 Configuring the Firewall The firewall can protect the terminal against malicious access on the WAN port and is used when the HG658c works in routing mode To configure the firewall do as follows 1 2 3 Log in to the HG658c s web based configuration utility Choose Advanced g
10. ctions tab 4 Inthe Local Area Network LAN settings area click LAN Settings 5 Inthe Proxy server area of the Local Area Network LAN Settings dialog box check that the Use a proxy server for your LAN These settings will not apply to dial up or VPN connections check box is cleared Try to access more websites to check whether the HG658c can access these websites If the problem persists contact your network service provider What can do if cannot access the Web based configuration utility 1 Refer to What can do if cannot access the Internet to check that the power supply telephone line and network line are working properly 2 Check that the computer s IP address and the HG658c s LAN IP address are in the same network segment and that the browser is not using a proxy server LAN IP address are in the same network segment you can set the computer to obtain an IP address automatically LS To ensure that the computer s IP address and the HG658c s 3 Check that the correct user name and password are used to log in to the Web based configuration utility If the problem persists restore the HG658c to its default settings For details see How can quickly restore the HG658c to its default settings What can do if cannot access the Internet over a wireless connection 1 Check that all cables are securely connected such as the power adapter cable and the telephone line Check whether t
11. et 1 Check that the Power indicator on the HG658c is steady on If the Power indicator is off perform further checks as follows 1 Check that the HG658c is turned on 2 Check that electricity comes from the socket and that the power input from the socket meets the requirements described on the label of the HG658c s power adapter If the voltage is unstable for example if the voltage is too high or too low do not use the HG658c Wait until the voltage recovers and then use the HG658c 3 Check that the HG658c is securely connected to the socket using its power adapter lf the Power indicator is still off contact an authorized maintenance center 2 After powering on the HG658c wait for about 3 minutes Then check whether the WAN indicator turns steady on If the WAN indicator is off perform further checks as follows 1 Check that the telephone line is correctly and securely connected especially the connection between the telephone line and the splitter 2 Check that the HG658c and telephone line are located far from any electric appliances that generate strong magnetic or electric fields Replace the telephone line when necessary 13 If the WAN indicator is still off contact your network service provider Check that you have entered the correct user name and password 4 The user name and password are provided by your network service provider To check the user name and password see section 0 Configuring In
12. features of the product and its accessories described herein rely on the software installed capacities and settings of local network and may not be activated or may be limited by local network operators or network service providers Thus the descriptions herein may not exactly match the product or its accessories you purchase Huawei Technologies Co Ltd reserves the right to change or modify any information or specifications contained in this manual without prior notice or obligation NO WARRANTY THE CONTENTS OF THIS MANUAL ARE PROVIDED AS IS EXCEPT AS REQUIRED BY APPLICABLE LAWS NO WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE MADE IN RELATION TO THE ACCURACY RELIABILITY OR CONTENTS OF THIS MANUAL TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO CASE SHALL HUAWEI TECHNOLOGIES CO LTD BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS BUSINESS REVENUE DATA GOODWILL OR ANTICIPATED SAVINGS Import and Export Regulations Customers shall comply with all applicable export or import laws and regulations and will obtain all necessary governmental permits and licenses in order to export re export or import the product mentioned in this manual including the software and technical data therein Contents Contents tisser test niece etic i 1 Connecting Cables and
13. g the Login IP Address You can change the login IP address of the web based configuration utility according to your individual requirements To change the login IP address 1 Log in to the web based configuration utility 2 Choose Basic gt LAN Enter a new IP address in the IP address text box and then enter a subnet mask in Subnet mask text box 4 Click Submit to save the settings login IP address enter the new IP address into the web browser s address box Ensure that the IP address of the computer is in the same network segment as that of the HG658c to enable the computer to access the web based configuration utility LS To log in to the web based configuration utility after you change the 5 4 Enabling or Disabling the Wireless Network Function There are two methods for enabling or disabling the wireless network function Using the WLAN Button To enable or disable the wireless network function press the WLAN button more than 1 second The WLAN indicator light indicates the status of the wireless network function Using the Web based Configuration Utility To enable or disable the wireless network function from the web based configuration utility 1 Log in to the web based configuration utility 2 Choose Basic gt WLAN 3 Select Enable WLAN e Select Enable WLAN to enable the wireless network function e Clear Enable WLAN to disable the wireless network function 5 5 Changing the Wireless Network Name and P
14. he LAN connection is successfully established and data is being transmitted Off e The HG658c is powered off e No LAN connection is established USB Green On The USB connection is successfully established in USB host mode but no data is being transmitted Green Blinking The USB connection is successfully established in USB host mode and data is being transmitted Off e The HG658c is powered off e No USB connection is established 21 7 2 Ports and Buttons LAN4 LAN3 LAN2 Port or Button Function WPS Used to enable the WPS function WLAN Used to enable or disable the WLAN function On Off Used to power on or off the HG658c Power Connects a power adapter Reset Restores the HG658c to default settings if you press and hold for 6 or more seconds NOTE After you restore the HG658c to default settings your customized data will be lost Therefore exercise caution when using the Reset button DSL Connects to a splitter or telephone wall jack 22 Port or Button Phone1 Phone2 Function Connects to a telephone LAN1 LAN4 Connect to computers switches or other Ethernet devices WAN Used to connect the HG658c to the network USB Connects to a USB device 23 7 3 Default Settings Parameter Default Settings LAN IP address 192 168 1 1 LAN subnet mask 255 255 255 0 User
15. he WLAN indicator is on If the WLAN indicator is off the wireless network function is disabled and you need to turn on the wireless network function Read the user guide of the wireless network adapter and check whether the wireless network adapter supports the 802 11b 802 119 or 802 11n 15 protocol If the wireless network adapter does not support any of the preceding protocol replace it Check whether the driver for the wireless network adapter is correctly installed If the driver is not correctly installed re install it using the driver program provided with the wireless network adapter Check whether the computer receives wireless signals properly The following example uses the computer running the Window XP operating system to check wireless signal reception 1 Choose Start gt Control Panel Double click Network Connections 2 In the Network Connections window right click Wireless Network Connection and choose View Available Wireless Networks If the computer cannot find the wireless network move the computer closer to the HG658c Check that there are no obstacles such as walls between the computer and the HG658c Check whether the computer is connected to the HG658c s wireless network On the wireless network list check whether the HG658c s wireless network is displayed as Connected Try to access more websites to check whether the HG658c can access these websites If you still cannot access the
16. ireless network adapter also supports the WPS function do the following to connect your computer to the HG658c over a wireless connection 1 Press and hold the WPS button on the HG658c side panel more than 1 second 2 The WLAN indicator light on the HG658c starts blinking indicating that the HG658c is in the WPS negotiation state 3 Enable the WPS negotiation function on the computer within 2 minutes of the previous step 4 Wait until the HG658c WLAN indicator light stops blinking and remains steady on This indicates that a wireless connection is set up between the HG658c and the computer I The WPS function can be used only when the security mode of the S WLAN is set to WPA2 PSK or WPA PSK WPA2 PSK 3 2 Setting up a Wireless Connection Manually Besides using the WPS button you can also set up a wireless connection manually The following example uses a computer running the Windows XP operating system to describe how to set up a wireless connection using the default wireless network name and password 1 Find the wireless network name SSID and its password WLAN Key printed on the label of the HG658c s rear panel Start the wireless configuration service of the Windows XP operating system as follows 1 5 Right click My Computer to display a short cut menu and then choose Manage In the Computer Management window choose Computer Management Local gt Services and Applications gt Services Right
17. less network connections from the Preferred Networks area 6 Click OK 2 Setup an unencrypted wireless network connection Does the WPS function have any special requirements on the wireless encryption settings of the HG658c The WPS function can be used only when the security mode of the wireless network is set to WPA2 PSK or WPA PSK WPA2 PSK and the SSID is set to SSID1 It is recommended that you set the security mode to WPA PSK WPA2 PSK What can do if cannot set up a wireless connection between the HG658c and the computer by pressing the WPS button 1 Check that only one computer tries to connect to the HG658c using the WPS function at a time 2 Check that the wireless network function and the WPS function in PBC mode are enabled on the HG658c 17 3 Check that the security mode of the wireless network is set to WPA2 PSK or WPA PSK WPA2 PSK and SSID is set to SSID1 Note that the WPS function is forcibly disabled if the wireless network uses the Wired Equivalent Privacy WEP encryption Check the positions of the HG658c and the computer Ensure that they are far from the electric appliances such as microwave ovens refrigerators or cordless telephones that generate strong magnetic or electric fields Place the HG658c in an open area Although radio signals can pass through obstacles their transmission is affected if they pass through too many obstacles such as walls What can do if noises exist during
18. nsmitted Green Blinking The DSL connection is being activated Off The HG658c is powered off or no DSL or no GE connection is established 19 Indicator Internet Color Green Status On Description The Internet connection is successfully established but no data is being transmitted Green Blinking The Internet connection is successfully established and data is being transmitted Red On A physical connection is established but the HG658c is not connected to the Internet Off e The HG658c is powered off e The HG658c is working in bridge mode e No ADSL connection is established WLAN VoIP Green On The WLAN function is enabled but no data is being transmitted on the WLAN Green Blinking e The WLAN function is enabled and data is being transmitted on the WLAN e A wireless connection is set up between the HG658c and a wireless client using the WPS function Green Green Off On Blinking The WLAN function is disabled The HG658c is registered with the SIP Session Initiation Protocol server The phone is in the off hook state Red On The softswitch is not registered Off The HG658c is powered off 20 Indicator LAN1 LAN4 Color Green Status On Description The LAN connection is successfully established but no data is being transmitted Green Blinking T
19. r open a web browser 2 Enter FTP 192 168 1 1 in the address box and then press Enter 3 Inthe Login dialog box enter the user name and password for the FTP server values that you set in 2 and then click Login After the system verifies the user name and password you can read data from or write data to the mobile storage device connected to the HG658c 5 2 Changing the User Name and Password for the Web based Configuration Utility For safety or convenience reasons you can change the user name and password for the web based configuration utility To change the login user name and password 1 Log in to the web based configuration utility 2 Choose Maintenance gt Account to display the user information management page 3 Enter a new user name your current password and new password in the corresponding text boxes Re enter the new password to confirm it 4 Click Submit After the user name and password are changed the login page is displayed again Enter your new user name and password to log in 4 If you cannot remember the user name and password that you have set you can restore them to their default settings by pressing and holding the Reset button for over 6 seconds Once complete the login information of the web based configuration utility is restored to default settings When the default settings are restored your custom data is lost Therefore exercise caution when using the Reset button 5 3 Changin
20. t Firewall to display the firewall page Select a firewall level for Firewall level Click Submit 11 5 7 Restoring Default Settings If you restore the HG658c to default settings all customized user data will be lost Therefore exercise caution when using this function To restore the HG658c to default settings power on the HG658c press and hold the Reset button more than 6 seconds and then release You can also restore the HG658c to default settings from the web based configuration utility e Log in to the web based configuration utility 2 Choose Maintenance gt Device 3 Click Restore Default Settings 4 Inthe displayed dialog box click OK After the preceding steps are complete the login page is displayed You can then enter the default user name user and password HuaweiUser to log in 5 8 Restarting the HG658c 1 Log in to the web based configuration utility 2 Choose Maintenance gt Device 3 Click Reboot 12 6 FAQs How can quickly enable or disable the wireless network function Press and hold the WLAN button more than 1 second and then release The WLAN indicator light indicates the status of the wireless network function How can quickly restore the HG658c to its default settings To restore the HG658c to default settings press and hold the Reset button for over 6 or more seconds when the HG658c is powered on and then release What can do if cannot access the Intern
21. ted Thank you for purchasing the HG658c HG658c for short You can go online using the Ethernet USB and DSL modem services However you can only use one type of service at one time 1 1 Connecting Cables Using the WAN Port Connecting Cables If there is at least one Ethernet wall jack available in your home you can access the Internet using the Ethernet 1 Power adapter 2 Laptop computer 3 Desktop computer 4 HG658c 5 Ethernet wall jack Getting Started After connecting the cables press the On Off button on the side panel to power on the HG658c After you power on the HG658c the Power indicator turns on the INTERNET indicator turns on This indicates that the HG658c is working properly When the INTERNET indicator starts blinking data is being transmitted between the HG658c and the connected device 1 2 Connecting Cables Using the USB Port Connecting Cables You can go online using the USB modem service when you cannot access the network using the DSL or Ethernet services Cc 1 Power adapter 2 Laptop computer 3 Desktop computer 4 USB modem 5 HG658c Getting Started After connecting the cables press the On Off button on the side of the HG658c to power on the HG658c After you power on the HG658c the Power indicator turns on the USB indicator turns on This indicates that the HG658c is working properly When the USB indicator starts blinking data is being transmitted between the HG658c
22. ternet Access Parameters Check whether the LAN indicator is on If the LAN indicator is off perform further checks as follows 1 Check that the network adapter on your computer is enabled 2 Check that the network cable between the HG658c and the computer is securely connected Remove and then insert the network cable or replace the network cable when necessary lf the LAN indicator is still off contact an authorized maintenance center Check that the driver for the network adapter is correctly installed The following example uses a computer running the Windows XP operating system to check whether the driver for the network adapter is installed 1 Right click My Computer and choose Manage from the displayed shortcut menu 2 Inthe Computer Management window click Device Manager 3 In the right pane of the Computer Management window click Network adapters If no network adapter is found or if a question mark or an exclamation mark is displayed next to the network adapter icon the driver for the network adapter is not correctly installed Re install the driver Check that the proxy server of the browser is correctly configured The following example uses Internet Explorer on the Windows XP operating system to check whether the proxy server of the browser is correctly configured 1 Launch Internet Explorer 2 Choose Tools gt Internet Options 14 3 Inthe Internet Options dialog box click the Conne
23. websites restore the HG658c to its default settings If the problem persists contact your network service provider What can do if sometimes the terminal cannot access the Internet over a wireless connection or if the wireless connection is unstable 1 Check the positions of the HG658c and the computer Ensure that they are located far from the electric appliances such as microwave ovens refrigerators or cordless telephones that generate strong magnetic or electric fields Place the HG658c in an open area Although radio signals can pass through obstacles their transmission is affected if they pass through too many obstacles such as walls 16 3 Move the computer closer to the HG658c 4 Place the HG658c and the computer in another direction 5 Try to avoid using wireless network connection during thunderstorms What can do if the wireless network is not encrypted but the computer cannot connect to the wireless network 1 Delete wireless network configuration from the computer The following example uses a computer running the Window XP operating system 1 Choose Start gt Control Panel Double click Network Connections 2 In the Network Connections window right click Wireless Network Connection and choose Properties 3 In the Wireless Network Connection Properties dialog box click the Wireless Networks tab 4 Inthe Preferred Networks area select a wireless network and click Remove 5 Delete all the other wire
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