HTC SAPPHIRE SM-TP008-1125 User's Manual
Contents
1. 62 8 GENERIC LABELING PLANN 67 9 GENERIC SPARE PART LIST AND PHOTOS 83 6 83 2 BOARD LEVEL 2 5 REPAIRS 85 9 3 FRU M B ADDITIONAL PARTS 0 1000000000000000000000600 tto eto eooo o DPE EDP 89 10 RF ANTENNA SPECIFICATIONN 90 HTC CONFIDENTIAL SM TPO08 1125 y NTC HTC Corporation C 3m smart mobility 2 2009 01 14 Doc Title Sapphire Service Manual 91 1 Introduction This manual provides the technical information to support the service activities of this product his document contains highly confidential information so any or all of this document should not be revealed to any third party Chapter 1 Introduction This Chapter is about Products features and basic Product function After reading this chapter you will know what feature the product has and basic hardware operation Also you will k2. e Generic Services TIFF 95 successful rate lt 20 seconds Call holding waiting forwarding 2D Location Error 95 successful rate lt 100 m Call barring Sensitivity requirement CLI Calling Line Identity v GPS for one satellite up to 142dBm Display own number GPS for remaining satellite up to 14 dBm HTC CONFIDENTIAL 5 008 1125 98 smart mobility HTC Corporation AX02 Doc Title Sapphire Service Manual 6 of 91 3GPP 5 25 171 compliance Requirement for support of Assisted Global Positioning System 3GPP 34 171 Terminal conformance specification Assisted Global Positioning System 3GPP 15 34 108 Common test environments for User Equipment conformance testing Digital Compass Compass resolution 1 degree displays degrees and cardinal points 2D 3D 2 3 channel sensor Within 5 degrees accuracy 2000 T Magnetic flux measuring range Support auto map arientation alignment otion G sensor Tri Axis Accelerometer Resolution 22 milli g Auto portrait landscape mode change for video and photo viewer Digital Camera 3 2 mega pixel camera with auto focus Key Button On device side Volume up down button e On device front Trackball v 2360 navigation control including action Send End Long Press be Power Button 3 application keys Home v Back v Menu Notification One tri color LED for power network and notificat
3. HTC CONFIDENTIAL 5 008 1125 91247 STC HTO Corporation smart mobility AX02 Doc Title Sapphire Service Manual 5 Remove the release paper and stick AP key FPC on the Chassis as shown Connect the cable with the Main board HTC CONFIDENTIAL 5 008 1125 HTC Corporation Issued Date 2008 12 29 smart mobility AX Doc Title Sapphire Service Manual 25 of 91 7 Combine the FPC with Main Board 8 Fasten the screws at the location indicated Screw 72H01266 01M 2 TORQUE 1 0 0 1KGF C 9 Connect Main FPC with MB HTC CONFIDENTIAL 5 008 1125 C HTC Corporation Issued Date 2008 12 29 smart mobility AX Doc Title Sapphire Service Manual 26 of 91 10 Stick the copper foil as location indicated Stick the Rigid Flex Board on the Main Board Combine the Rigid Flex board with Main board and stick Rigid Flex at the location indicated HTC CONFIDENTIAL 5 008 1125 4 9 MTE HTC Corporation smart mobility AX02 Doc Title Sapphire Service Manual 13 Install the Camera module on the Upper board 14 Connect the cable 15 Insert the volume FPC into the connector on the upper board HTC CONFIDENTIAL 5 008 1125 iH d NTC HTO Corporation smart mobility AX02 Doc Title Sapphire Service Manual Attach the Volume FPC to the Chassis 17 Combine Main FPC upper board as show 18 Fas
4. AFeiBittmrRde 32 88 3038 104 lt 0196 Transmitter Test Pwe 35558 HTC CONFIDENTIAL 5 008 1125 3 00 00051810 REV 3 STC HTO Corporation smart mobility Doc Title Sapphire Service Manual ___ 0 6 d 55 m AFeiBtEmrRde 0 492 SreiBtEmrRde O m 20 GxPw 0 5 6 fe __ __ 50 08 __ __5 18 104 lt 2 llFBitmrRde 5 s m 85 g 6 258 SruBtEmrRde J m loFaBitmrRde 5 38 44 06 A BER 5 5 ZiFMBtEmrRde 0 44 26 Arabo O 85 d 6527 O S HTC CONFIDENTIAL 5 008 1125
5. T ENTE amon menm M smart mobility Doc Sapphire Service Manual 88 of 91 PCBA MAIN BOARD Side B Item Description Location COAXIAL CONNECTOR RE WITH uc 79H00248 00M SWITCH SMD MM8430 2600RA1 MURATA WCON_SW1 75H00276 00P Connector RF 5 8 5 4 3 9 Female MS 147 06 4pin HRS WECON 1 T 75H00465 01M Connector I O Reverse 11P 0 4mm Pitch MJE21 11K7P21 ACON SIDE B PHOTO AND COMPONENT LOCATION Sw _ F i HTC CONFIDENTIAL 5 008 1125 5 ENTE ity AX02 smart mobility Doc Title Sapphire Service Manual 89 of 91 8 3 FRU M B additional parts location This chapter is about locations and P N of additional parts Mylar Gasket tape etc for MB L NE 4 Number Description a ae n 77 0203 004 Water Sensitive Label 4 2 5mm Ming ve Blue ngels 72H02282 00M HTC CONFIDENTIAL 5 008 1125 M smart mobil AX02 mobility Doc Title Sapphire Service Manual 90 of 91 Q RF Antenna Specification W CDMA 2100 3913 1063 10563 Test AFaiBitEmrRde 3970 1000 104 01 Transmitter Test 393 153 a TIXPoe 99507100 gt Bch TXPow 0 m pe n Bard 900 3 2227 000 2937 Recaver Test
6. 008 1125 HTC Corporation Issued Date 2008 12 29 m smart mobility Doc Title Sapphire Service Manual 38 of 91 4 DIAGNOSTIC PROGRAM 4 1 List of Diagnostic WinCE Test Items Mode __ item Description Auto Regular Tests SD card Vibrator Display B L 2 SDRAM Test RAM ooo o o 3 Display Test _ Color bar R G B Black White Gray pattern Ww Send Home Return End Power Menu Volume up 4 Button Test Volume down Up Down Left Right Action 5 Green Blue UI Key Led oo o 6 Back Light Test Back light test Level 0 1 2 3 4 7 TouchTest Towhpametest 8 Vibrator Test Vibrator on test 9 80 Card Test SDdoortest SD card Read Write SIM card test G sensor 12 Icalibration G sensor calibration 13 Audio Test Headset Receiver audio test Diagnostic HTC CONFIDENTIAL 5 008 1125 S NTC HTO Corporation smart mobility AX02 Doc Title Sapphire Service Manual 1 88 2 Camera Test _ S 3 Bluetooth Test Bluetoothtest 4 pPSTest ____ _ 5 WLAN Test WLANtest ___ _ Speaker Test _ o HTC CONFIDENTIAL 5 008 1125 AX02 8 R Tc smart mobility HTC Corporation Doc Title Sapphire Service Manual 40 of 91 Test Procedure How to select test item Using
7. DOC 00051810 NTC HTC Corporation Issued Date 2008 12 29 m smart mobility Doc Title Sapphire Service Manual Revised Date 2009 01 14 oapphire oervice Manual HIC Proprietary Confidential Treatment Requested Rev AX02 HTC Corporation Engineering Mobility HTC CONFIDENTIAL SM TPO08 1125 20 00051810 NTC HTC Corporation Issued Date 2008 12 29 smart mobility AX02 Revised Date 2009 01 14 Doc Title Sapphire Service Manual REVISION CONTROL TABLE DATE CONTENTS DEPT REVISED STAGE AXO1 2008 12 29 Fist Draft AXO2 2009 01 14 Add product picture at page 1 HTC CONFIDENTIAL SM TPO08 1125 3 DOC 00051810 T C HTC Corporation Issued Date 2008 12 29 smart mobilit y 2 Revised Date 2009 01 14 Doc Title Sapphire Service Manual TION ERE me 4 ti PRODUCT FFATURES uuu e 5 2 PRODUCT OVERVIEW noniecina aii 7 2 DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE 13 2 1 DISASSEMBLING zB 2 13 2 2 ASSEMBUNGPROCEDURE m 23 3 HOM PROCEDURE 32
8. Lx Connect to a network Select it from the d to wlan YAHOO FINANCE network list Provide your username or Network notification INVESTING NEWS OPINION password if required And you can see the icon appear on the status bar when Wi Fi service connected HTC Guest Open network Guest Open network Make sure the device can access to the internet via Wi Fi network ease Secured with WEP Speaker Test 19 01 19 01 Sound settings Press Menu button and tap the icon Select a ringtone Silent mode B Settings Ringer volume ll Select Sound amp display gt select the Phone Bell Phone Media volume ringtone Bentley Dubs Select and play a ringtone then check the Bird Loop Phone vibrate sound quality from the speaker Of Caribbean Ice Notification ringtone Audible touch tones HTC CONFIDENTIAL 5 008 1125 d NTC HTO Corporation smart mobility AX02 Doc Title Sapphire Service Manual 12 35 O AB Dialer Call log Contacts Favorites Press Call Button to dial for performs the RF test Also you can test by mobile tester Before shipping you should erase all test 10 00 data on the phone rot P j This action will reset the phone to its initial factory state erasing all data and downloaded applications Factory data reset Press Menu bu
9. 15 D 0 9mm N 4 5 10 mm Accept Criteria Don t accept hand scrape Description Accept Criteria Class A 0 25s diameters 0 65mm Nx 3 MI Description Accept Criteria Class A 2 5mm Ws 0 25 Class C L 3 0mm Ws0 3mm Ns 5 Description Accept Criteria Class Ls 3mm WS0 2mm Nz 2 S 25mm Class C L lt 10 W lt 0 3 NS3 HTC CONFIDENTIAL SM TPO008 1125 2 NTE HTC corporation AX02 smart mobility Doc Title Sapphire Service Manual 62 of 91 6 Generic Troubleshooting 1 Main Unit Does Not Respond to Power Button 1 Connect the AC adapter maybe the battery pack is exhaust and wait few minutes for battery recharging 2 Check if battery installed well 3 Check the Power Button whether it s damaged 4 5 6 Check all connectors including LCD FPC to Main Board Replace another battery pack Try to start boot loader mode refer to section 4 2 Re flash ROM if boot loader mode is enabled 7 Replace Main Board if necessary lt lt m lt lt 8 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit 2 Touch Panel Does Not Respond to Screen 1 Check the connection of LCM FPC cable whether is properly connected 2 Try to cold boot the unit then perform screen tap again 3 Try with another LCM 5 Replace LOM
10. a full battery icon appears on the Today screen HTC CONFIDENTIAL 5 008 1125 y NTC HTC Corporation 02 smart mobility AX Doc Title Sapphire Service Manual 12 of 91 To perform a soft reset Use the stylus to press the RESET button found on the back of the device Your device restarts and displays the Today screen e perform a hard reset Warning Your device will be set back to factory default settings Please ensure any additional installed programs and or user data have been backed up before a hard reset is performed 1 Hold the Soft1 and Soft2 Key and Press the RESET Button at the same time 2 Press SEND Button to confirm hardware reset 3 Press OK Button to double confirm hardware reset HTC CONFIDENTIAL 5 008 1125 249 NTC HTC Corporation C 3m AX02 smart mobility Doc Title Sapphire Service Manual 13 of 91 2 Device Disassembling and Assembling Procedure 2 1 Disassembling procedure 1 PHILLIPS SCREW DRIVER 00x50 2 FLAT PLASTIC STICK P N RTT 00006 3 CLEANING CLOTH 4 PLASTIC TWEEZERS 5 ESD WRIST STRAP Remove the battery cover 2 Remove the battery HTC CONFIDENTIAL 5 008 1125 STC HTO Corporation smart mobility Doc Title Sapphire Service Manual 3 Unfasten the screws at the location indicated 4 Remove the antenna by inserting the plastic stick in to the gap Use the
11. be duplicated 81 Battery Pack does not start 1 Make sure the battery cover is closed properly 2 3 4 Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition Check whether AC Adapter is functioning properly Check whether the condition of Battery Charging status is correct 5 6 8 Check the appearance of Battery Pack if abnormal Try with another Battery Pack or Replace Battery Pack if necessary Try with another Main Board or Replace Main Board if necessary 7 gt uu uuu Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 9 Battery discharges quickly even after fully charged 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct 4 5 Try with another Main Board or Replace Main Board if necessary 1 2 3 Dismantle the unit and check the appearance of Battery Pack 4 Try with another Battery Pack or Replace Battery Pack if necessary S 6 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC CONFIDENTIAL 5 008 1125 5 Q AX02 smart mobility Doc Title Sapphire Service Manual 65 of 91 1 Make sure the Battery Pack takes fully
12. charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct Charge should be done no more than 4 hours 3 4 5 6 Dismantle the unit and check the appearance of Battery Pack Try with another Battery Pack or Replace Battery Pack if necessary Try with another Main Board or Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 2 3 4 5 6 7 8 Check Sound amp Notifications Settings in the unit for Sound Enabling Make sure it s not MUTED Try to re flash the ROM code Clean up the speaker connection side on MB if there is any contamination Dismantle and Check whether the Speaker is properly installed Orientation Replace Speaker if necessary Replace Main Board if necessary x So So So Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 1 2 3 Try to re flash the ROM code 4 Dismantle and Check whether the Microphone is properly installed 5 Replace Microphone if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified verify the defective part again whether t
13. find Spar parts reference list and photos for repairing including unit and Board level Chapter 10 RF Antenna Specification Reference Spec for RF test HTC CONFIDENTIAL 5 008 1125 5 GENTS Neon eee mum f AX02 smart mobility Doc Sapphire Service Manual 5 of 91 1 1 Product Features Network selection Features Cell broadcast Target Multi party conference call e Schedule Dec 2008 Spool icon Platform Phase 2 unstructured supplementary service data e Slim bar type Internet touch phone Network Lock e Android platform Dimension e 113 55 13 65 mm TBD EGPRS functionality Processor Chipset EGPRS class B Qualcomm MSM 7201 528 MHz Multi slot standard class 12 Flash 255 MB Link Adaptation and Incremental Redundancy RAM 192 MB DDR include 64MB baseband chip USIM SIM LCD Module 1 8 3V of UICC e 32 inch 320x480 HVGA resolution USIM Application at least according to 3GPP TS e 262K color TFT LCD with LED back light OS support 31 102 55K color SIM Application Toolkit release 39 e Capacitive touch screen Over the Air OTA programming HSUPA HSDPA UMTS EDGE GPRS GSM Function dices Internal antenna ADNISDN HSDPA UMTS dual band 900 2100 MHz and Security Pin 1 amp 2 control GSM GPRS EDGE Quad band 850 900 1800 1900 Standalone GPS MHz internal GPS antenna HSDPA UMTS sensitivity 145 dBm for cold start and 155 dBm for
14. flat plastic stick to slide through the gap between keyboard upper cover and keyboard bottom cover HTC CONFIDENTIAL 5 008 1125 d NTC HTO Corporation smart mobility AX02 Doc Title Sapphire Service Manual Disassemble speaker from keyboard bottom cover Unfasten the screws at the location indicated HTC CONFIDENTIAL 5 008 1125 549 NTC HTC Corporation 02 smart mobility AX Doc Title Sapphire Service Manual 16 of 91 Disassemble LCM FPC connector from the Main board Disconnect the Vibrator cable Disconnect the FPC connector from the Upper board HTC CONFIDENTIAL 5 008 1125 549 NTC HTC Corporation 02 smart mobility AX Doc Title Sapphire Service Manual 17 of 91 Unfasten the screws at the location indicated Turn over the upper board Disassemble the cable Disconnect the volume FPC from Rigid Flex board HTC CONFIDENTIAL 5 008 1125 2 YT C HTC Corporation Issued Date 2008 12 29 smart mobility Doc Title Sapphire Service Manual 18 of 91 15 Remove the volume FPC from the chassis 16 Disassemble the camera module from the upper board 17 Disconnect the AP key FPC connector HTC CONFIDENTIAL 5 008 1125 549 nrc HTC Corporation 02 smart mobility Doc Title Sapphire Service Manual 19 of 91 Disconnect the Rigid Flex board connector form the Main board as s
15. navigation button Up or Down to select the test items How to execute the test program Press Action button to start each of test items Diagnostic Disa 5 HIA Turn the device power off and insert Diagnostic SD card Press and hold Volume down button then press Power button to T Function 1 ut Format Device 4 buc k G T Ui wu pus s 1 1 lon zEER asszzwu ARWEANERIDSRI Termi Tent FAT Info Cal Ku Tent enter Diagnostic mode Using the Vol_up or Vol_down button to select the test item Also you can press the hot key 0 to perform the test item et Inf a Select item Function Test to find the Function test menu i to Press the Action key to start the Auto Main Menu Function Test Menu 1 11 Tent for Unit test IL ouch ext H tery tery Disp la les LEG S amp S Hack Light rH 51141 Test It will perform the regular tests please follow the system instruction to do the test i Loopiack oop rach Loop 1 leat Vibrator Speaker Hece ive Audio EU lent lufo Ron Lhe Calibration HTC CONFIDENTIAL 5 008 1125 5 M Nec AX
16. v 900 880 915 925 960 tracking 211 MHz Support NMEA 0183 version 3 0 or above GSM GPRS EDGE Dynamically allocate parallel channel GPS receiver v 850 829 849 869 894MHz e Acquisition time 900 880 915 925 960 MHz Hot start 8 seconds typical 1 TFF open sky amp static 1800 1710 1785 1805 1880 condition 1900 1850 1910 1930 1990 Warm start seconds typical TTFF open sky e HSDPA static condition 3GPP release 5 compliant Cold start 5 seconds typical open sky amp UE category 8 up to 7 2 Mbps downlink static condition HSUPA Update rate once 1sec default GPS Accuracy Position lt 15 meters 95 typical Velocity 0 05 meter sec steady state AGPS 3GPP release 6 compliant UE category 5 up to 2 Mbps uplink e Global roaming e Auto band switching e Handover and cell selection between GSM GPRS E Support UE Based 5 UE Assisied ner EDGE and UMTS OMA SUPL v1 0 compliance v2 0 if available e DTM SU PL RRLP e SAIC circuit switch only SUPL RRG optional I BD Equalizer HSDPA channels only WAP push initiated SUPL e Audio codec AMR NB EFR FR HR Standard 3GPP AGPS compliance SMS MT concatenated SMS 640 characters SGPP TS 44 051 5 12 e Support MCC MNC UC ID as stated in 3GPP TS 3GPP TS 25 305 GSM amp UMTS 25 401 899 Section 6 for both RIL and radio nn
17. 02 smart mobility Doc Title Sapphire Service Manual 41 of 91 SD card Test 11 Card Test 5 Card Test D Card Init 010 Lard Insert the SD card and follow the system instruction to do the test TM Key n If success press Action key to next close 50 door or return to Function test menu Vibrator Test Vibrator Tesi Press Action key to select Vibrator Test on Function test menu Press Action key to next or return to Function test menu Pn tion Hast Press Action key to select Display Test on Function test menu After the test pattern is show up please check the pattern if any un uniform color or chromatist Press Action key to continue the next test pattern HTC CONFIDENTIAL 5 008 1125 NTE HTC corporation 702 mobility Doc Title Sapphire Service Manual 42 of 91 Display Test Green Blue pattern IV Press Action key to continue the next test pattern Display Test Black White pattern V Press Action key to continue the next test pattern Display Test Gray pattern Vl Press Action key to continue the next test pattern HTC CONFIDENTIAL 5 008 1125 3 i i HTC Corporation Issued Date 2008 12 29 m smart mobility Doc Title Sapphire Service Manual 43 of 91 LED Test Press Action key and follow the instruction
18. 3 1 ROM UPGRADE THRU RUU RE FLASH UPGRADE 32 3 2 ROM IMAGE UPGRADE THRU SD CARD cccccccseeececceccccccsceeecccccccuscceecccecccuasseeeececceuauseeeccccecsuueseeececesuuasccesceseceuaaeess 36 4 DIAGNOSTIC PROGRANMN 38 4 1 LIST OF DIAGNOSTIC WINCE TEST ITEMS ccccccccccseecccccccecccccuccccccccuecceccccucccececcauseceeuauceeccceaucceceeeuueececeuuneeeeens 38 5 POWER MEASUREMENT IESTI A 51 5 1 MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE cccccccccseecccccccccccccccsceccccuscececcuuuceccccuaucecccceaceccecaueecececauaesess 5 5 2 BATTERY RUNDOWNTESTPBOGCEDU RE 9 9 90 00 56 6 COSMETIC INSPECTION l Locis tese ood Coo Lia kan cop Cos DAC 58 6 1 CLASSES DEFINITION OF INSPECTIVE AREA 2 2 0 0 0 0 92 206 aaa 58 1 21 PE q Rm 59 10010012 e m 61 7 GENERIC TROUBLESHOOTING
19. AX02 Doc Title Sapphire Service Manual HOM update complir row Phone 1s rad Inr XIV The OS upgrade is finished click Finish to close the utility HTC CONFIDENTIAL 5 008 1125 2 Doc Title Sapphire Service Manual 36 of 91 8 HTC Corporation smart mobilit y 3 2 Rom Image upgrade thru SD card Download ROM Image from SDO LELE E Download ROM image from SDO http ntcscm10 htc com tw SDO Un zip the image file D UK v 122 MR Select file system and format the SD card to FAT32 mode Copy image file sapplMG nbh to the micro SD card and rename to SAPPIMG NBH V Turn the device power off and insert Diagnostic SD card Hold Volume down and press the power button to entry Boot loader mode Press Action button to start upgrade procedure HTC CONFIDENTIAL GRE f ep 14213221 a Pea Han 11 De spe STO CPU a 5 008 1125 STC HTC Corporation smart mobility ne Doc Title Sapphire Service Manual SD Upgrade 2 VIII Reading source code from SD card Note This process will takes 10 mins please don t power off the device After finish press Action button to reboot HTC CONFIDENTIAL 5
20. CONFIDENTIAL 5 008 1125 SPOTS Mocopoaion Dn kil 2 smart mobility Doc Title Sapphire Service Manual 76 of 91 NOLLWAONNI 244 lI LL T 1 Part 35H00119 04M ee 1 77 58 a 0 39 0 96 8 cool gray 5 2 v5 HTC CONFIDENTIAL 5 008 1125 NTE HTC Corporation smart mobility AX02 Doc Title Sapphire Service Manual 77 of 91 7 10 SAPP160 1340mAh Welldone HTC P N 35H00119 01M Black 35H00119 05M Gray Serial Part no 35H00118 0 M HTC CONFIDENTIAL 5 008 1125 5 ENTE ili AX02 smart mobility Doc Title Sapphire Service Manual 78 of 91 SAPP160 1340mAh _ WARNING To reduce risk of fire or burns do not attempt to open disassemble or service the battery pack Do not crush puncture short external contacts or dispose of in 34 0 fire or water Do not expose to temperatures above 607 Jmm eh 1406 Replace ees with tha battery pack designated for NTC INNOVATION this md Rechargeable Li ion Battery Recycle or dispose ly Head instructions in Hau before using tha pater Made in China Coens Modal SA ial Rating 3 7VDC 4 aeWhr 40 0mm HTC CONFIDENTIAL 5 008 1125 4 NTC HTC Corporati
21. HTC CONFIDENTIAL 5 008 1125 NTE HTC corporation AX02 smart mobility Doc Title Sapphire Service Manual 83 of 91 8 Generic Spare Part List and Photos Parts P N and Photos for RC ASP to identify 8 1 SPL for Repair Item P N Description Substitute Qty 35H00082 00M BATTERY 11 MER 1050m h3 7V A94CAO10F SI MPLO 60 20degC 54 1 39 7 5 251 2 abmm 36H00523 00M Vibrator T0406 30CSR1 J NTECH Cylindrical 100mA 120004 3000 1 mom 60 20degC 11 2 5 1 5 8m 4 00524 00 E 5 _ SIHO0386 00M PCBA MAIN BOARDWWIFLMegaSIMEUVOX 4 1 1H10053 00M Rigid Flex Board ASSY 54H00211 00M Camera ModuleDCM 200MES LITE ON SEMICONDUCTOR SOC2020 sensor 9 9 5 65mm Vox 00087 00M TFT LCD Module TX06D10V MOAAA HITACHI 59 3 42 6 2 25mm 71H01810 over Battery CHEW CHIENG VOX rew POINT SCREW KH M16 L 14 NI Libra Carrera UN Y EN Vox rew M1 6 KH D2 5 3 NI NY LOK EMI Gask LCD CATERON V ox rew PHK 14 3 8BLACK 72H01893 00M Screw FPHM 1 4 0 3 3 3 2 45 0 3 151 1018 BLACK THE PHOTO OF SPL IS GENERIC AND ONLY FOR REFERENCE THE COLOR AND APPEARANCE MAY BE DIFFERENT FROM THE SHIPPED PARTS IF YOU WANT TO APPLY THOSE PARTS PLEASE CONTACT YOUR SERVICE ACCOUNT MANAGER FOR MORE INFORMATION AS FOR PICTURE PLEASE REFER TO THE TABLE AS BELOW FOR REFURBISHMENT PARTS THE TABLE IS FOR YOUR REFERENCE YOU CAN DO THE REFURBISHMENT ONLY WHEN YOUR SERVICE MODEL IS ALLO
22. LOEO editi Prima 1 Dandia Ba niia m pore Dae had 17 pin _ ha Tepi dU pit 9 _ MIN o Curr abe POA Poor 5 008 1125 8 smart mobility HTC Corporation 2 Doc Title Sapphire Service Manual 34 of 91 Double verify the ROM revision which you want to update before re flash procedure Click Next to proceed Xl Read the information from pop up message and the OS update procedure will takes 10 minutes long XII Click Next to proceed XIII You can see the update progress from your PC and in your device HTC CONFIDENTIAL Fiss mu T TI Bi Verbs rial qii mal Ta fe Fl dU 21714181 14 fae aft r sdh 10 your HOM image This sparri fr E TB Dumy fus vpdals pir p q q Perey Shere Tee Fame n peper En Pw uale praeci pope hag nu Ps Fa min ori Tia F Updating the ROM image on your Phone Please do not remove the USB connection from the PDA Phone or launch any program during the Update process Remember the operation will take about 10 minutes 5 008 1125 MTE HTO Corporation smart mobility
23. MDAN MA 8 20 16 00 39 00 HTC P N HTC CONFIDENTIAL 5 008 1125 Q Nec rason mm AX02 smart mobility Doc Title Sapphire Service Manual 69 of 91 7 3 Agency label SAPP200 Black The brand name 1s shown on Bezel HTC P N 77H00693 01M Size 41 2 X 39 00mm 41 20 SAPP200 5VDC 1A Made in Taiwan IMEI SIN XXX 820 16 00 LL 39 00 HTC CONFIDENTIAL 5 008 1125 27 NTC HT Domperdbon smart mobility Doc Title Sapphire Service Manual 70 of 91 7 4 Agency label SAPP200 Gray The brand name 1s shown on Bezel HTC P N 77 00693 03 Size 41 2 X 39 00mm 41 20 SAPP200 5VDC 1A Made in Taiwan El rti 820 16 00 HTC P N 39 00 HTC CONFIDENTIAL 5 008 1125 Q ate AX02 smart mobility Doc Title sapphire Service Manual 71 of 91 7 5 Agency label SAPP300 Black The brand name 1s shown on Bezel HTC P N 77H00693 04M Size 41 2 X 39 00mm 41 20 SAPP300 SVDC 1A Made in Taiwan IMEI XXXXXXXXXXXXXXX SIN XXXXXXXXXXXX P N XXHXXXXX XX XXX 820 16 00 nr n 39 00 HTC CONFIDENTIAL 5 008 1125 Q Neon 2 smart mobility Doc Title Sapphire Servi
24. SM standby time 230 430 hours Base multiframe 2 5 TBD 4 WCDMA talk time 135 380 minutes Base on RF output power 0 23 dBm TBD WCDMA standby time 325 630 hours Base on DRX64 512 TBD VoWLAN talk time 180 minutes 180 minutes 180 VoWLAMNM standby time 120 hours 120 hours TBD adaptor AC input 100 240V AC 50 50 Hz The device shall be able to detect the AC adapter complied with China adapter standard DC output and Liquid Indicator Lanyard Strap Hole Accessories e Quick Start Guide Inbox CD User manual amp Sync software Inbox e screen Protector Inbox 5 008 1125 smart mobilit y 5 SPOTS ate mum AX02 Doc Title Sapphire Service Manual 7 of 91 e Travel Charger Inbox Pouch Carrying Case Inbox USB Sync Cable mini USB USB Inbox e Battery with battery cover Inbox e Wired Stereo Headset Inbox Bluetooth Headset BH M200 Bluetooth Keyboard Charger e Car Holder Compatibility Test Below 39 party accessories are required to do the compatibility test for all models Mono Bluetooth Headset BH M100 Handsfree Carkit Parrot CKS400LS Parrot 100 Parrot Minikit Audi BMW amp Mercedes in car solutions Bluetooth Conference Parrot Conference Bluetooth Speaker Parrot Boombox e SanDisk memory cards including SDHC format Android Applications Applications under OHD distr
25. WED TO DO THE REFURBISHMENT HTC CONFIDENTIAL 5 008 1125 STC HTC Corporation smart mobility 02 Doc Title Sapphire Service Manual Picture for SPL 80H Kernel and Accessories Part no on picture is for Generic version only please check SPL for detail per customer XXXXXXXXX XXX Repair Code Refurbishment Return to HTC XXXXXXXXX XXX Repair Code Refurbishment Retum to HTC XXXXXXXXX XXX Refurbishment Return to HTC XXXXXXXXX XXX Description RepairCode Refurbishment Retum to HTC PartNo HTC CONFIDENTIAL Refurbishment Yes No Return to HTC Yes No m XXXXXXXXX XXX Repair Code Refurbishment Yes No Return to HTC Yes No Repair Code Refurbishment Yes No Return to HTC Yes No XXXXXXXXX XXX Repair Refurbishment Return to HTC PartNo 5 008 1125 2 anl ng TC HTC Corporation 02 smart mobility AR Doc Title Sapphire Service Manual 85 of 91 8 2 Board Level 2 5 Repairs B Basic Repair Instructions for Component Replacement otep 1 Step 2 Step 3 Step 4 Notice A O m Place the solder proof tape to cover the surrounding area of the components which bei
26. Wi Fi Certification Certificate report International GCF Cartification European Union Note Not ready dependent on Google 5 008 1125 4 NTC HTC Corporation CIm smart mobility y 2009 01 14 Doc Title Sapphire Service Manual Ror 31 Product overview e Front side e Accessories HTC CONFIDENTIAL 5 008 1125 84 NTC HTC Corporation 02 smart mobility AX Doc Title Sapphire Service Manual 9 of 91 AC adapter Sync cable ma ITEM FUNCTION 1 AC ADAPTER RECHARGES THE BATTERY USB SYNC CABLE TO A PC AND SYNCHRONISES HTC CONFIDENTIAL 5 008 1125 84 NTC HTC Corporation 02 smart mobility AX Doc Title Sapphire Service Manual 10 of 91 e Install the SIM card 1 Make sure your device is turned off 2 Press the back cover latch down and gently slide the back cover towards yourself Once the back cover pops out remove it by lifting it up from the bottom end If you have installed the battery remove it by lifting it up from the bottom end Insert the SIM card into the slot with its gold contacts facing down and its cut off corner facing toward outside of the slot 5 Install the battery by inserting it with its exposed copper part aligned with the protruding copper conductor on the upper right side of the battery compartment Insert the upper part of the battery first then gently push the battery into plac
27. ce Manual 53 of 91 HTC CONFIDENTIAL Install the jig to device Turn on control box power button Jn gum LER T El eu RAVES Sa Ka Ks Kl d Press power button to turn on the Device 5 008 1125 2 STC HTO Corporation smart mobility AX02 Doc Title Sapphire Service Manual Idle current test F 1152 AM Wireless controls Wi Fi 1 Set the device to airplane mode 2 Set the brightness to minimum Press Network settings unl MENU Settings Sound amp display gt Brightness Call settings Bluetooth Mobile networks Wi Fi settings ma 154 Ts m NOW Measure the idle mode current The idle current value must under 70mA ANNAN If out of the it means the devices is fail and please replace M B or daughter board for repair m Sleep current test mm Power off the device and measure the sleep ELLA mode current n The sleep current value must under 3mA If out of the criteria it means the devices is fail and please replace M B or daughter board for repair HTC CONFIDENTIAL 5 008 1125 2 S NTC HTO Corporation smart mobility ARIS Doc Title Sapphire Service Manual Conclusion If current consump
28. ce Manual 72 of 91 7 6 Agency label SAPP300 Gray The brand name 1s shown on Bezel HTC P N 77H00693 05M Size 41 2 X 39 00mm gZ SAPP300 1A Made in Taiwan IMEI SIN XXXXXXXXXXXX PINXXHXXXXX XX HTC P N HTC CONFIDENTIAL 5 008 1125 Ai SITS 702 smart mobility Doc Title Sapphire Service Manual 73 of 91 7 7 Unit label location explanation Water sensitive label HTC P N 77H00668 00M Qty 1 Tamper evident label HTC P N 77H00460 01 M Black for Sapphire with black housing 77H00460 01 M White for Sapphire with white gray housing Qty 1 Agency label ku gt fT Tamper evident labe N Water sensitive label see water sensitive label through the strap hol HTC CONFIDENTIAL 5 008 1125 4 NTC HTC Corporation C 3m smart mobility y 2009 01 14 Doc Title Sapphire Service Manual 4190 91 7 8 Screen protector HTC P N 76H10040 00M Size 51 2 x 84 6mm HTC CONFIDENTIAL 5 008 1125 AX02 Doc Title Sapphire Service Manual 75 of 91 7 9 Battery label SAPP160_1340mAh_TWS HTC P N 35H00119 00M Black 35H00119 04M Gray d hTrc HTC Corporation smart mobility Serial Part no 35H00119 00M black C cool gray 9C cool gray 5C HTC
29. e 6 Replace the back cover by gently sliding back in until it snaps in place HTC CONFIDENTIAL 5 008 1125 Ew LI 84 NTC HTC Corporation C 3m smart mobility y 2009 01 14 Doc Title Sapphire Service Manual Aor 91 e Install the SD card If you need more storage for your device you can install an SD card into the slot on the upper part of the device To install the SD card gently insert the card into the slot with its gold contacts facing down until it snaps in place To remove the SD card make sure that no application is accessing the card Press the card to pop it out slightly and gently pull the card out of the slot e Charge the battery New batteries are shipped partially charged Before you start using your device you have to install and charge the battery Some batteries perform best after several full charge discharge cycles You can charge the battery in two ways Connect your device directly to an electrical outlet using the AC adapter Plug the sync cable to the USB port on 4 your and to the sync connector on your device AC adapter Sync cable When your device is turned off charging is indicated by a solid amber light on the LED indicator When your device is turned on charging is indicated by a solid amber light on the LED indicator as well as a charging icon on the Today screen After the battery has been fully charged the LED indicator becomes green and
30. er 5 seconds V The solder tip must not contact with the golden capacitor 2 For BGA replacement The golden capacitor must be removed before perform pre heating heating soldering and de soldering process and then it must be replaced with a new one please refer to 1 c and 1 d steps 3 For main board which failed to pass the function test the golden capacitor must be replaced with a new one and must follow below soldering criteria The temperature of the soldering iron must be under 350 c When apply the solder tip to the part component the heating time must be under 5 seconds The solder tip must not have a contact with the body of golden capacitor HTC CONFIDENTIAL 5 008 1125 25 HTC Corporation smart mobi AX02 Doc Title Sapphire Service Manual 86 of 91 gt 51 PCBA MAIN BOARD Side Item Description p 75H00276 00P Connector RF 5 8 5 4 3 9 Female MS 147 06 4pin HRS pend erem Others 90mohm 24P 0 9Pitch 0 5A 60V CAM F94MO09 MITSUMI Location WCON_SW1 WECON 1 Connector B to B 80P 0 4Pitch 24 5801 080 002 m 829 KYOCERA Female without position boss SW1 SW2 36H00230 00M SWITCH SOH 213HST MITSUMI 70 20degC SW3 SW6 SW7 HTC CONFIDENTIAL 5 008 1125 con eni ATC HTC Corporation 02 smart mobility AX Doc Title Sapphire Service Manual 87 of 91 SIDE A PHOTO AND COMPONENT LOCATION HTC CONFIDENTIAL 5 008 1125
31. he symptom could be duplicated with another unit HTC CONFIDENTIAL 5 008 1125 Q Nec see smua AX02 smart mobility y 2009 01 14 Doc Title Sapphire Service Manual 45907 91 130 Wireless connection WLAN BT not functioning 1 Make sure the wireless environment is OK before connecting to WLAN 1 2 Make sure the wireless connection setting has properly set 3 Make a life connection with Internet or another device 4 Try to re flash the ROM code 5 Try with another main board if necessary 6 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit HTC CONFIDENTIAL 5 008 1125 84 NTC HTC Corporation RR smart mobility Doc Title sapphire Service Manual 67 of 91 7 Generic Labeling Plan B Main unit 7 1 label SAPP100 Black The brand name 1s shown on Bezel HTC P N 77H00693 00M Size 41 2 X 39 00mm 1 El XXXXXXXXXXX SIN XXXXXXXXXXXX P N XXHXXXXX XX SAP je IM XXXX l HTC P N HTC CONFIDENTIAL 5 008 1125 27 NTC HT Domperdbon smart mobility Doc Title Sapphire Service Manual 68 of 91 7 2 Agency label SAPP100 Gray The brand name 1s shown on Bezel HTC P N 77H00693 02M Size 41 2 X 39 00mm 41 20 SAPP100 5VDC 1A Made in Taiwan M
32. hown 1 Use the white stick to separate it L 4 1 1 an 20 Unfasten the screws at location indicated blue Disconnect the Main FPC from Main board remove it HTC CONFIDENTIAL 5 008 1125 549 HTC Corporation 02 smart mobility Doc Title Sapphire Service Manual 20 of 91 22 Hemove the Main Board from Chassis 23 Unplug the cable from the Main Board Remove the Mylar Release the hook from the Main Board to separate the switch HTC CONFIDENTIAL 5 008 1125 NTC HTC Corporation Issued Date 2008 12 29 smart mobility AX Doc Title Sapphire Service Manual 21 of 91 26 Remove the Microphone Rubber 2 Remove Receiver from Chassis 28 Remove the AP key FPC from Chassis as shown HTC CONFIDENTIAL 5 008 1125 P MTE HTO Corporation smart mobility AX02 Doc Title Sapphire Service Manual otart from the top two corners and Press LCM along the two sides of it to separate the L CM 30 Disassembly Completed HTC CONFIDENTIAL 5 008 1125 HTC Corporation Issued Date 2008 12 29 smart mobility Doc Title Sapphire Service Manual 23 of 91 2 2 Assembling procedure Remove the protect film on the LCM and Combine it will Bezel Attach the receiver to Chassis Insert the switch hook m T into the Main Board Stick Mylar on the hook hii as shown
33. ibution model Home Screen Application Launcher Lock Screen and Track View for notification Settings Dialer Browser Camera Pictures Music Media Player and streaming media supported SMS MMS IMPS MSN Yahoo IM Contacts Calendar Alarm Clock Calculator SIM Toolkit pplications under GMS licensing model Search Google Maps with Street View YouTube IM GTalk 7 Synchronization Google Contacts Calendar Gmail Market Modules Codec under OHD distribution model Bluetooth profiles GAP RFCOMM HSP e Audio Codec MP3 MIDI AAC LC AAC AMR NB WMA e Video Codec MPEGA SP H 263 H 264 WMV e Image File Format PNG JPG e OMA DEM 1 0 Forward Lock only e Multiple APN e 9 9 P P P 9 amp T 6 P P P 9 P P P P P5 HTC CONFIDENTIAL Enhancements Android Application Enhancements smart Dialer input Method support Traditional and Simple Chinese handwriting recognition Camera e Multiple modes support Camera Photo ID HTC Value Added Applications Generic Mail Client WAP Brawser e J2ME Support JSR 75 PIM access amp FC JSR 118 Mobile Information Device JSR 120 Wireless Messaging JSR 135 Mobile Media API JSR 139 Connected Limited Device Config JSR 185 JTW Customer Specific Applications Regulatory USB Certification o R amp TTE EMI Safety SAR European Union FCC approval Cartification
34. if necessary 6 Replace Main Board if necessary lt lt em mw 3 lt lt A 4 Try with another Main Board 7 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit 3 Buttons Do Not Respond 1 Try to cold boot the unit then tries again 2 Dismantle the unit check the status of switches on the Main Board and the plastic parts of the Button not responding 3 Try with another Main Board or Front Bezel 4 Replace Main Board or Front Bezel if necessary 5 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit HTC CONFIDENTIAL 5 008 1125 5 NTE HTC Corporation AX02 smart mobility Doc Title Sapphire Service Manual 63 of 91 1 Check the connection of LCM FPC whether is properly connected 2 3 4 5 6 7 8 Try to cold boot the unit then tries again Try to re flash the ROM code Try with another LCM Try with another Main Board Replace LOM if necessary Replace Main Board if necessary b Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Check the connection of LCM FPC whether is properly connected 2 Try to re flash the ROM code 3 Try with another LCM 4 Try w
35. ion Notification by sound vibration status shown on the display Audio Built in microphone Receiver Loud speaker for hands free supported Full duplex Audio sampling rate Recording uplink 8 bits 16 bits with 8KHiz 11KHz 22KHz 44KHz Playback downlink 16 bits with 44KHz WMA MP3 codec e Audio path routing for phone and VoWLAN Bluetooth Receiver Speaker Headset Connectivity amp Interface e Bluetooth Compliant with v2 0 with EDR 9 HTC CONFIDENTIAL Class 2 transmit power 4 Supported profiles v GAF generic access profile v Serial Port Emulation v Headset Profile v Hands Free Profile Co exist with Wi Fi e WI FI IEEE 802 11b g compliant Internal WLAN antenna Data rate auto fallback for extended range ELP mode Security v WEP v WPA WPA2 802 111 v v X Authentication HIC ExtUSB 11 pin mini USB 4 USB 2 0 Client with High Speed Audio Jack Mass Storage Device Class Android Debug Bridge ADB 1 8 3 USIM SIM card slot e microSD card slot e connector for testing Power e Battery Removable and rechargeable battery 1 340 mAh Battery life Playing video 8 hours Base on NSTL test condition TBD Playing music 12 hours Base on NSTL test condition TBD GSM talk time 205 445 minutes Base on RF power level 5 12 TBD G
36. ith another Main Board 5 Replace LCM if necessary 6 Replace Main Board if necessary 7 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 2 3 4 5 6 Check whether CF SD Card is fully inserted to the slot until you hear a click Try to re flash the ROM code Try with another CF SD Card Try with another Main Board Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated HTC CONFIDENTIAL 5 008 1125 LL ate AX02 smart mobility y 2009 01 14 Doc Title Sapphire Service Manual 41907 91 7 PC Connection not possible 1 If test result is it is possible caused by user connect cradle to computer before ActiveSync is installed 2 3 4 5 6 7 Check whether Connection Settings in the MS ActiveSync is properly set Check whether it connects with other cables or cradle customer s cable might be damaged Check the external appearance of the connector on the unit whether it is physically damaged Try to re flash the ROM code Replace Main Board if necessary 7 0 uu Once the defective part has been identified verify it again with the defective part whether the symptom could
37. n Wireless controls Wireless networks Settings Call settings Select Security amp location Sound amp display Screen unlock pattern Require pattern Select My Location settings to GPS Data synchronization Use visible pattern satellites Change unlock pattern Applications Tap the application tab and press the Maps icon to enter to the Google Map Press Menu button and select My Location Note The device should test at you can view of sky area or within connection extension antenna Directions area 5 Map made More The screen should appear your location on the map HTC CONFIDENTIAL 5 008 1125 A wo Q rsson AX02 smart mobility Doc Title Sapphire Service Manual 49 of 91 WLAN Test Press Menu button and tap the icon 22 26 FI 19 00 Mobile network settings Wireless controls Data roaming Settings Select Wireless controls select the WEF settings Mobile networks select USE only 2G Operator selection Bluetooth networks check box i Bluetooth settings Access Point Names E Select Wireless controls select the Airplane mode Wi Fi check box to turn on Wi Fi services and open the Wi Fi settings screen networks View and scan for available network 1 02 _ BH FIG 19 10 Wi Fi settings Ev inii bpm j piri Fin ime M 6 Wi Fi v
38. ng replaced Warning DO NOT overheat the tape and components to avoid the tape melted and the components damaged Use Heater Gun HAKO850B set the temperature between 350 C Air Speed 3 5 to remove the components Wait till the temperature cool down before removing the solder proof tape to avoid other components being removed After the damaged or defective components have been replaced clear the surroundings for solder and flux residues Checking the polarity of CONS and the position can t be shifted Checking the polarity of SW8 SW7 and it can t be reversed All the parts of the PCB should be checked if it is missing or not The OP must to wear antistatic wrist band Don t put boards together and avoid hitting them When you solder and repair that the soldering iron temperature must be setup 415 C The temperature range is 415 5 the solder wire s diameter is 0 4 0 5 0 6mm SAC 305 1 1 Please be noticed to follow below steps for main board repair which is equipped with Golden Capacitor 1 When replacing level 2 5 components located around the golden capacitor l The temperature of the hot air blower must be under 400 c Il When apply the hot air to the part component the heating time must be under 20 seconds including the time of removing and soldering Il The temperature of the soldering iron must be under 350 IV When apply the solder tip to the part component the heating time must be und
39. now how to perform soft rest and hard rest in this chapter Chapter 2 Device Disassembling and Assembling Procedure After reading this chapter you will learn how to disassemble and assemble the product Also you will know what tools to use and the torque Please follow the instruction to disassemble the unit to prevent from damaging the unit Chapter 3 ROM Re flash Procedure After reading this chapter you will learn how to perform the ROM image re flesh by using RUU and SD Card Also you can find the steps of enter the boot loader mode Chapter 4 DIAGNOSTIC PROGRAM After reading this chapter you will learn How touse the diagnostic program to perform unit function test How to test some functions in Windows Mobile mode ex WLAN Bluetooth and USB etc Chapter 5 Power measurement test After reading this chapter you will learn how to use MB leakage test procedure and battery run down test Battery Capacity Measurement Chapter 6 Cosmetic Inspection Criteria After reading this chapter you will learn the appearance quality inspection criteria ex Display bezel and housing etc Chapter 7 Generic Troubleshooting After reading this chapter you will learn how to do generic trouble shooting Chapter 8 Generic Labeling Plan In this chapter you will find generic labels for reference ex Regulation label and battery label etc Chapter 9 Generic Spare Part List and Photos In this chapter you will
40. ns Blue s 3 S gt 5mm Bright mnor Minor adjacent Electrical Characteristic p ark Doss Single Total Number 2 gt 5mm Minor Defects 2 adjacent Dark or Bright lines All Allowable Dots Defects Total Number 3 gt 5mm Shift and tilt of screen The black edge around display area must Minor iewed area be detected by m view 0 08 W x 0 1 00000 2 mm 0 03 lt W x 0 1 mm Foreign Scratch int linear foreign Minor Objects or Lint on power off status reakage on film surface oi acceptable otal acceptable defect quantity x 10 HTC CONFIDENTIAL 5 008 1125 84 NTC HTC Corporation 02 smart mobility AX Doc Title Sapphire Service Manual 60 of 91 HTC CONFIDENTIAL 5 008 1125 2 8 YT C HTC Corporation erm 02 smart mobility Doc Title Sapphire Service Manual 61 of 91 5 3 Main unit inspection GAP amp STEP INSPECTIONS Stylus assembly protruding loose missing falling and 2 otylus deformed is not allowed Others refer to production Others refer to production release spec OTHERS Description Accept Criteria Class A Exposure of substrate do not accept Scratch L lt 4mm Wz 0 2mm 2 2 Sz 10mm Label area don t care Class C Exposure of substrate do not accept Scratch L lt 10mm 0 4mm Nx 5 Sz 5mm Accept Criteria Class A D lt 0 5mm Nx 2 5 15 mm Ignored if D Dx 0
41. on C 3m smart mobility Doc Title Sapphire Service Manual 79 of 91 7 11 MFG packing label single box label not confirmed HTC P N 77Hxxxxx xxM Size x xx 0mm HTC P N HTC CONFIDENTIAL 5 008 1125 NTC HTC Corporation smart mobility Doc Title Sapphire Service Manual 80 of 91 12 in 1 carton label not confirmed HTC P N 77HXXXXX 00M Size 4 X 6 inches HTC P N HTC CONFIDENTIAL 5 008 1125 Sao 84 NTC HTC Corporation C 3m ili AX02 smart mobility Doc Title Sapphire Service Manual 81 of 91 pallet label HTC P N 77H30026 00M Size 4 X 6 inches PIN Pallet ID XXXXXXXXXXXX QTY X shipping Notice YYYYMM DDXX b inches Pallet number of 4 inches HTC P N HTC CONFIDENTIAL 5 008 1125 4 i HTC Corporation Issued Date 2008 12 29 m smart mobilit y Doc Title Sapphire Service Manual 82 of 91 Incomplete pallet label HTC P N 77H30026 00M Size 4 X 6 inches Incomplete Pallet Pes
42. on screen to perform the LED inspection test Green Red Blue Ul LED and Key LED Press Action key to next or return to Function test menu Cit dcn Heal ED GREEM OM LED RED ON LED BLUE Mart HTC CONFIDENTIAL 5 008 1125 HTC Corporation Issued Date 2008 12 29 smart mobility 2 2009 01 14 Doc Title Sapphire Service Manual 91 Sliding Test Press Action key to select Sliding Test on Function test menu Follow the instruction on screen to Pls close the Key pad perform open and close the key pad The screen will go to the next test or return to Function test menu Button Test Press Action key to select Button Test on Function test menu Follow the instruction on screen to perform the Button Key test Volume up Volume down Menu Send End Home Back Up Right Action Focus Capture and Keyboard test The screen will go to the next test or return to Function test menu Press Action key to select Backlight Test on Function test menu Press Action key to switch the LCD backlight level from Level 0 Level 1 Level 2 Level3 Level 4 The screen will go to the next test or return to Function test menu HTC CONFIDENTIAL 5 008 1125 S NTC HTO Corporation smart mobility ARIE Doc Title Sapphire Service Manual Headset Audio Test Press B key or select Headset Audio Test on Function test men
43. t side of main unit involve all buttons and LED lens except LCD gt Class C area gt 4 sides and back views of main unit gt Class D area gt The socket of battery inner side of battery cover Photo of inspection areas CLASS A CLASS C 4 4 4 I L 1 20081024 DUT 1 CLASS D AM 280025002 502 5 HTC CONFIDENTIAL 5 008 1125 84 NTC HTC Corporation 02 smart mobility AX Doc Title Sapphire Service Manual 59 of 91 IT IS GENERIC COSMETIC INSPECTION CRITERIA FOR ALL PRODUCTS IF THERE HAVE ANY CONFLICT WITH THESE GENERIC CRITERIONS PLEASE FOLLOW THE PRODUCT INSPECTION CRITERIA RESPECTIVELY Description gt D Diameter L Length W Width N Number of defects S Distance from dot to dot Inspecting distance 30 bcm Mechanical inspection angle 90 degrees LCM inspection angle 90415 degrees Inspection time 5 secs per surface Ambient illumination is to be 500 1100 lux v V V WV The inspection condition of Newton ring a Inspection distance 30cm Inspection time 5 sec b Ambient illumination is to be 500 1000 Lux Incandescent lamp c Inspection should be performed under the condition that LCD screen could reflect the mirror image of lamp d The criteria of Newton ring s tinges and measure of area must follow up the worst case sample 5 2 Display inspection Inspection Defects Accept Level Rede Gree
44. ten the screws at the location indicated Screw 72H01266 01M Torque 1 0 0 1kgf c HTC CONFIDENTIAL 5 008 1125 smart mobility Doc Title HTC CONFIDENTIAL HTC Corporation E Sapphire Service Manual 29 of 91 19 Insert vibrator as shown 20 Combine LCM FPC with Main Board as shown 21 Fasten two screws as shown Screw 72H01266 00M Torque 0 8 0 1kgf c 5 008 1125 alo 84 NTC HTC Corporation 02 smart mobility AX Doc Title Sapphire Service Manual 30 of 91 22 Attach the speaker to the Housing 23 Combine Housing with Bezel 24 Combine the antenna with Housing as shown HTC CONFIDENTIAL 5 008 1125 NTC HTC Corporation smart mobility AX02 Doc Title Sapphire Service Manual 25 Fasten the screw as location indicated Torque 1 0 0 1kgf c 26 Insert battery into housing 27 Assemble the Battery Cover HTC CONFIDENTIAL 5 008 1125 8 RT HTC Corporati TTE AX02 smart mobility Doc Title Sapphire Service Manual 32 of 91 3 ROM Re flash Procedure 3 1 ROM upgrade thru RUU Re flash Upgrade Utility Connect device to PC Connection Settings Connection disabled Setting and allow USB connections Connect in Microsoft ActiveSync Show status icon in taskbar Connect your device and desktop or USE connections Allo
45. ter then you can view and manage the SD card storage from your computer Aboutphone Factory data reset Camera Test Tap the application tab and press Camera icon to turn on the Camera Make sure the device will present and enter the preview display Check camera pre view and image quality Photo Test 1 Press Capture key 2 Press Capture key again 3 Tap Delete icon on the preview screen Bluetooth Test BT headset 3 B 60 15 10 15 11 Press Menu button Wireless controls Bluetooth settings a j Wi Fi Bluetooth Tap the icon Settings ME to wlan Select Wireless controls and then select the Wi Fi settings Discoverable Bluetooth check box to turn on Bluetooth Select to turn on Bluetooth r M services o turn on Bluetooth 000 Bluetooth settings Bluetooth devices To pair With a device In the list select it Manage connections set device name amp discoverability Once the other Bluetooth device shows Airplane mode Select to disable all wireless 6021 connections connected status you can start using it to Mobile networks make and receive phone calls iia nnl HTC CONFIDENTIAL 5 008 1125 5 Q eee AX02 smart mobility Doc Title Sapphire Service Manual 48 of 91 GPS Test Ne QN 2 44 PM My Location settings Press Menu button and tap the ico
46. tion is passed at both of flight and power off mode it means M B is GOOD If there is any item FAILED at flight or power off mode it means WB is failed please replace M B for repair Measurement parameter Measurement mode Measured Current Flight Mode Idle mode Over 105 mA Fail MB need to be further repaired Under 3 mA MB is good POWER OFF Sleeping mode Over 3 mA Fail MB need to be further repaired HTC CONFIDENTIAL 5 008 1125 HTC Corporation Issued Date 2008 12 29 m smart mobility Doc Title Sapphire Service Manual 56 of 91 4 3 Battery rundown test procedure Battery Test Turn the device power off and iud insert Diagnostic SD card Press and hold Capture button then press Power button to enter Diagnostic mode Select item Battery Info to check the battery capacity If the battery has been fully charged please perform the Battery Test HTC CONFIDENTIAL 5 008 1125 2 NTC HTC Corporation smart mobility AX02 Doc Title Sapphire Service Manual 57 of 91 After one hour check the test result If the capacity is under 70 please replace a new battery HTC CONFIDENTIAL 5 008 1125 NTC HTC Corporation Issued Date 2008 12 29 smart mobility AX Doc Title Sapphire Service Manual 58 of 91 5 Cosmetic Inspection Criteria 5 1 Classes definition of inspective area gt Class A area gt The fron
47. tton and tap the icon Settings Use for USB storage Select SD card amp phone storage Press the Factory data reset and press the Reset phone button Also you can perform the hard reset when the device is power off Press and hold Home Back Button then press Power Button HTC CONFIDENTIAL 5 008 1125 84 NTC HTC Corporation C 3m AX02 smart mobility Doc Sapphire Service Manual 51 of 91 Power measurement test 4 2 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board Requirement Power Supply Micro current Meter Current series JIG CABLE Battery JIG 1 Control box 2 Four colors cables Cable A Red Cable B Yellow Cable C Green Cable D Black HTC CONFIDENTIAL 5 008 1125 9 HTC Corporation smart mobility AX02 Doc Title Sapphire Service Manual 3 Test Jig Jig E 3 pins Long for Dream Connect control box and jig through 4 colors cable Set up each button by row A D according to product specification Following is an example for Sapphire JIG TYPE It means press button A 0 B 8 C X D 0 X Don t care the Dream battery only 3 pins HTC CONFIDENTIAL 5 008 1125 odo Lr 84 NTC HTC Corporation smart mobility AX02 Doc Title Sapphire Servi
48. u Insert the headset and speaking You can hear the sound output from the headset Press the action to exit the test Press C key or select Receiver Audio Test on Function test menu You can hear the sound output from the receiver Press the action to exit the test HTC CONFIDENTIAL 5 008 1125 5 SITS Nec AX02 smart mobility Doc Sapphire Service Manual 46 of 91 Android Test Test Requirement 9G SIM card Google account 4 1 35 Don t have account Create one now It s easy Insert the 3G SIM card Create i Already have an account Signing In the Google account and enter to Sign in with the Google account you want linked to this phone the system 271180 dn aye Aew 11 dn pue 519 195 3 8009 YIM si euoud INOA Wd 45 Il Follow the test item of the service manual to perform the function test HTC CONFIDENTIAL 5 008 1125 Q eee mm 2 smart mobility Doc Title Sapphire Service Manual 47 of 91 USB Test Select to use your memory card as USB mass storage when your phone is connected to your computer selected by default or Applications press Menu Settings SD amp phone storage gt Use for USB storage Date amp time Insert USB cable and connect device to Internal device storage compu
49. w connections ta one of the following laptop via USB cable j Check the pop up message from This computer is connected to Microsoft ActiveSync when device is w Open ActiveSync when my device connects Help synchronized with PC Download ROM Image from SDO ami EF ijj Download OS image from SDO http htescm10 htc com tw SDO Un zip the file and execute RUU program HTC CONFIDENTIAL 5 008 1125 RT smart mobility HTC Corporation AX02 Doc Title Sapphire Service Manual 33 of 91 Read the pop up message form ROM update utility and select the understand checkbox Click Next to proceed Read the pop up message form ROM update utility to follow and perform the instructions and select the I completed checkbox VI Click Next to proceed VII Current image version confirmation VIII Click Update to proceed HTC CONFIDENTIAL Dhia 01 01 1 elcome ba the lar ihr PE Be gU mage on sour FDA Frons hs __ _ fus mija on FD Pinna PA Fire 11 18 lager the Below prepare The PURE Pane tor the _
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