HTC Converse SM-TP002-0706 User's Manual
Contents
1. 68 9 1 FOR REPAIR 68 92 BOARDLEVELZ 5S 75 10 HFANTENNA SPECIFICATION 78 CONFIDENTIAL 5 002 0706 3 Doc No Doc 00044120 REV ITC HTC Corporation Issued Date 2008 07 17 A03 mobility Doc Title Converse Service Manual 4 of 78 1 Introduction This manual provides the technical information to support the service activities of this product his document contains highly confidential information so any or all of this document should not be revealed to any third party Chapter 1 Introduction This Chapter is about Products features and basic Product function After reading this chapter you will know what feature the product has and basic hardware operation Also you will know how to perform soft rest and hard rest in this chapter Chapter 2 Device Disassembling and Assembling Procedure After reading this chapter you will learn how to disassemble and assemble the product Also you will know what tools to use and the torque Please follow the instruction to disassemble the unit to prevent from damaging the unit Chapter 3 ROM Re flash Procedure After reading this chapter you will learn how to perform the ROM image re flesh by using RUU and SD Card2. Issued Dat 2008 07 17 smart mobility Doc Title Converse Service Manual 57 of 78 6 Cosmetic Inspection Criteria 6 1 Classes definition of inspective area gt Class A area gt The front side of main unit involve all buttons and LED lens except LCD gt Class C area gt 4 sides and back views of main unit gt Class D area gt The socket of battery inner side of battery cover Photo of inspection areas CLASS A CLASS B HTC CONFIDENTIAL 5 002 0706 4 NTC HTC Corporation lt smart mobility Doc Title Converse Service Manual 58 of 78 CLASS C CLASS D IT IS GENERIC COSMETIC INSPECTION CRITERIA FOR ALL PRODUCTS IF THERE HAVE ANY CONFLICT WITH THESE GENERIC CRITERIONS PLEASE FOLLOW THE PRODUCT INSPECTION CRITERIA RESPECTIVELY Description gt Diameter L Length W Width Number of defects S Distance from dot to dot Inspecting distance 30 5cm Mechanical inspection angle 90 degrees LCM inspection angle 90 15 degrees Inspection time 5 secs per surface Ambient illumination is to be 500 1100 lux The inspection condition of Newton ring a Inspection distance 30cm Inspection time 5 sec b Ambient illumination is to be 500 1000 Lux Incandescent lamp c Inspection should be performed under the condition that LCD screen could reflect the mirror image of lamp d The criteria of Ne
3. HTC Corporation smart mobility A03 Doc Title Converse Service Manual El Em 14 11 Heal update fer ienie veriiun Double verify the ROM revision which you want to update before re flash procedure Version 511 Click Next to proceed Bari gt naw ready to up ate sur This will take appraimate hy 10 m ster la complete da nat launch amy ofthe programs ar yout devier duris the ndali tice perge a CE ud is compel EU se E Read the information from pop up message and the OS update procedure will takes 10 minutes The progrens bur i art a tot PC or long The prepared Vor For The pri Bas hei Pe Click Next to proceed s lt lt lt lt peg he image an peur T Mobile Closers Pieces do ned reece tha LISA coneecson iom voor compiutar or your peegr m during XIII Yo
4. 3 5480028200M j CameraModue 53 36500693004 5 73H2005041M Key Volume 2 5 73H20016241M Side Key HotKkey o2 o L 76H02813 00M X MyarLEDUPEDR 9 72H275000M lt lt jEMIGasketonupperboard 9 37000120204 AntennaPre AssyTMOUS GSM antenna 10 76H0281900M TapelOboard 1 11 72502751004 ConduciveFabricon amp 0pinMBandUPED 2 12 760212004 j SpongeABassyLCD sCF100 L 13 71250222004 ScrewFPHM142 CRSBlack 11 14 72H0170604M 2 15 72100651 00 X SCREWM14X23L NY 16 74H0124400M jBezelPre Assydisplayuppercoverassy __ 17 72502752004 Conductive Fabric EMC Audio NUM support 48 73H00203 00M 001 057 57mm f 49 76402657204 j RubberCameraslicone 20 76H02815 00M Mylar shade black oco 21 74H0124200M HousigPre AssyKeyboardUpperCover f o 1 22 74H0124200M jCoverPre AssyBattey 1 23 51M10085 00M RigibFlexBoard ASSYIO GOARD 24 60100105 00 TFT 4CDModue 10 o 25 36400695004 Receiver o HTC CONFIDENTIAL 5 002 0706 m L TCE HTC Corporation smart mobility Doc Title Converse Service Manual 69 69 0078000 78 _ 74 01239 00 27 76H02817 00M keyshade o 28
5. 4 01241 00 Housing Fre Keypad Number Key NENNNHI o Tes 2011 0 Description Rubber Silicon Repair Code Return to HTC mt T4HO1246 0CM Support Assy Humber HTC CONFIDENTIAL SM TP002 0706 NTE HTC Corporation SA smart mobility 2009 01 15 Doc Title Converse Service Manual 74 74 0f 78 78 Part Mo 7T6H02315 00M Ho T4HO1250 000 Chassis Pre Description Mylar shade black Deseriptlon Assy Display Bottom Lower 1 Repair Code Repair Gade C102 5 Return te HTC Fefaibishment Housing Pre Description Assy Koyboard Upper Cover Repalr Code C104 6 Return Refubichment Yes Part 0124 35000683 13 BATTERY Ll 1 100 mAh SY Repair Code Repair Code Return ta BEES i Hela bisheni Part 72H02935 0 ea PartNo Description Repair Code Return HTC k 2 02220 2 Rofuiblshment CONFIDENTIAL SM TPO002 0706 2 NTC Corporation Issued Date 0 smart mobility 2009 01 15 Doc Title Converse Service Manual 9 2 Board Level 2 5 Repairs Basic Repair Instructions for Component Replacement Step 1 Step 2 Step 3 Step 4 No
6. 2 200 0 0 0 0 2 000 6 0 42 4 DIAGNOSTIC E Us vue Tes 44 41 LIST OF DIAGNOSTIC WINCE TEST ITEMS 2 2 44 5 POWER MEASUREMENT TEST 0000 53 5 1 BOARD LEAKAGE CURRENT TEST PROCEDURE 02 0 002 000000 00 00000000000000000 53 6 COSMETIC INSPECTION CRITERIA cccccccssscccccsssccccccssccccccccsccccccccscccccccccsccccccccccccccccscccccscccccccsscesccccsseeecs 57 6 1 CLASSES DEFINITION OF INSPECTIVE 1 182 0 0 0006206066 5 62 DOPLAYINSPECTON RR 59 5 gt 60 7 GENERIC TROUBLESHOOTING 61 B GENERIC LABELING PLAN 65 9 GENERIC SPARE PART LIST AND 5
7. ENIG T A03 smart mobilit Doc Title Converse Service Manual 1 of 78 Converse Service Manual HTC Proprietary Confidential Treatment Requested Rev A03 HTC Corporation Engineering Mobility HTC CONFIDENTIAL SM TP002 0706 C HIC Corporation Issued Date 2008 07 17 om smart mobility Doc Title Converse Service Manual 2 of 78 REVISION CONTROL TABLE DATE CONTENTS DEPT REVISED STAGE 2008 7 17 Draft 2008 12 24 2008 12 36 Add UMA test flow at page 52 A03 2009 01 15 Modify repair code at 70 PSE Marc Tsai MP HTC CONFIDENTIAL SM TP002 0706 NTE ume smart mobility Doc Title Converse Service Manual 3 78 Tw 4 1 1 25 02 5 1 2 PRODUCT OVERVIEW 11 2 DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE 18 2 1 DISASSEMBLING PROCEDURE 18 22 AS EMBUNG PROCEDURE ee eee eee ee 28 3 HOM PROCEDURE 38 3 1 ROM UPGRADE THRU RUU RE FLASH UPGRADE UTILITY eene nennen 38 3 2 ROM IMAGE UPGRADE THRU SD
8. gym ers gt C Heri ad da a FR Il Read the pop up message form ROM update utility and select the understand checkbox IV Click Next to proceed puri Dad md A Bele dbi wd Do DOS eh prar Coppia DHE up Me mom Te Coma ee Bor eet beu ben bi io coe Cee etr asc Cannecd four f Mohile Clenpasea te your T nmps amp rr he Cepia pear cornet wire Fus 125 V Read the pop up message form Eamon orc rea ROM update utility to follow and Kruse ma re PC s nei pat standi humide ee perform the instructions and select the I completed checkbox Wired 1102 4581 eo abe Click Next to proceed leech arm Cm Mua LORS EP 1 EP 1 12048 Currenl your T Mobile Clrpgaira VII Current image version confirmation bere VIII Click Update to proceed 3 Update e arum Cura HTC CONFIDENTIAL 5 002 0706
9. Accept Criteria Class A Exposure of substrate do not accept Scratch lt 4mm W lt 0 2mm 2 Sz 10mm Label area don t care NEN Class C Exposure of substrate do not accept Lx 10mm Wz 0 4mm 5 Sz 5mm Accept Descipion Accept Criteria 000000000 Ds 0 5mm Nz 2 5 15 mm Ignored if D DS 0 15mm D 0 9mm lt 4 5 10 mm Accept Criteria Don t accept hand scrape Accept Criteria 0 25s diameters 0 65mm NS3 Accept Criteria lt 2 5mm WS 0 25mm Nx 3 1 lt 3 0 lt 0 3mm Nx 5 Accept Criteria lt 0 2mm NS2 S 5mm HTC CONFIDENTIAL 5 002 0706 NTC HTC Corporation CET A03 smart mobility Doc Title Converse Service Manual 61 of 78 7 Generic Troubleshooting 1 Connect the AC adapter maybe the battery pack is exhaust and wait few minutes for battery recharging 2 Check if battery installed well 3 Check the Power Button whether its damaged 4 Replace another battery pack 5 Try to start boot loader mode refer to section 4 2 Re flash ROM if boot loader mode is enabled 6 Check all connectors including LCD FPC to Main Board 7 Replace Main Board if necessary 8 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit 1 Try to cold boot the unit then tries again 2 Dismantle the unit che
10. 76H02277 00M j MyarCaptonSideKey 0535332 29 76H02814 00M Mylan 2 30 76H02806 00M TapeLCDFPCcomecor 73H2014 amp 41M FPCPre AssyNumberKey o o 32 76H02820 00M jAdhesive Double TapeMicrubber _ _ 76H02816 00M jRubberMBfix80pcomnsiicone Mylar gasket masking 28 5 0 5mm 21 12 35 7HO0675 00M_ Water Sensitive Label MING JYE 5 5mm f 1 fo 36 72H0225 0435 JScrewO3 tBleck 0801 o gt 72H0259801M cover o 38 72H0283200M X ScrewPHFDMi14xL14 o o _ 74H01241 00M HousigPre Assykeyboardbottomcover 30 74H01245 00M KeypadPre AssyNumberKey ___ 31 76552505004 JRubberMICSilicon 32 74H01246 00M jSuppotPre AssyNumberKey 43 74H01250 00M ChassisPre AssyDisplayBottom Cover 54 36H00737 00M Swith scrolwheelwih 5 45 35H0006313M BATTERY LHON MO0mAn 3 7v 21 NOTE THE PHOTO OF SPL IS GENERIC AND ONLY FOR REFERENCE THE COLOR AND APPEARANCE MAY BE DIFFERENT FROM THE SHIPPED PARTS IF YOU WANT TO APPLY THOSE PARTS PLEASE CONTACT YOUR SERVICE ACCOUNT MANAGER FOR MORE INFORMATION AS FOR PICTURE PLEASE REFER TO THE TABLE AS BELOW FOR REFURBISHMENT PARTS THE TABLE IS FOR YOUR REFERENCE YOU CAN DO THE REFURBISHMENT ONLY WHEN YOUR SERVICE MODEL IS ALLOWED TO DO THE REFURBISHMENT HTC CONFIDENTIAL 5 002 0706 S HTC HTC Corporat
11. IV When apply the solder tip to the part component the heating time must be under 5 seconds V The solder tip must not contact with the golden capacitor 2 For BGAreplacement The golden capacitor must be removed before perform pre heating heating soldering and de soldering process and then it must be replaced with a new one please refer to 1 c and 1 d steps 3 For main board which failed to pass the function test the golden capacitor must be replaced with a new one and must follow below soldering criteria The temperature of the soldering iron must be under 350 When apply the solder tip to the part component the heating time must be under 5 seconds The solder tip must not have a contact with the body of golden capacitor HTC CONFIDENTIAL SM TP002 0706 STC HTC Corporation smart mobility A03 Doc Title Converse Service Manual LOCaliOn 7 Des ption Q ty Description 1 75H00610 00M B to B 70mohm 22P 0 4pitch 0 3A 60V 75H00704 00P Connector B to B 80P 0 4pitch 0 3A 60V 70mohm RF board Connector Connector B to 1 6 75 00592 B 70mohm 22P 0 4pitch 0 0003A 60V Connector SIDE A PHOTO AND COMPONENT LOCATION HM X LLLI D 1 HTC CONFIDENTIAL 5 002 0706 STS smart mobility 03 Doc Title Converse Service Manual 77 of 78 PAM2 36H00665 00M _ Vibrator BHT 3285 SANYO S
12. 01 15 25 Stick Rubber on M B Fart E UE 26 Insert Side key Volume Key Voice FPC on the Main Board 27 Stick mylar on volume FPC Combine the Keypad FPC with MAIN BOARD Combine the RF board FPC with MAIN BOARD HTC CONFIDENTIAL 5 002 0706 Sao ii ATC HTC Corporation smart mobility Doc Title Converse Service Manual 34 of 78 Insert M B into keyboard upper cover Attach key voice bottom FPC and side key volume bottom FPC on the keyboard upper cover HTC CONFIDENTIAL 5 002 0706 4 NTC HTC Corporation lt smart mobility Doc Title Converse Service Manual 35 of 78 Insert board on the keyboard upper cover 36 Fasten one screw on the I O board P N 72H00651 00M 1 NOTE SCREW TORQUE 0 7KGF CM2 37 Connect the board FPC with Main Board 1 COEM ts 557 HTC CONFIDENTIAL 5 002 0706 I HTC Corporation smart mobility A03 Doc Title Converse Service Manual 38 Attach the Mylar to the IO board FPC TS 1 0001 Me and 40 the speaker to the keyboard bottom cover Insert the cable into the gap between Main Board and board Combine the keyboard bottom cover with the Keyboard Upper Cover HTC CONFIDENTIAL 5 002 0706 8 NTC HT
13. Converse Service Manual 45 of 78 Test Procedure How to select test item Using navigation button Up or Down to select the test items How to execute the test program Press Action button to start each of test items Diagnostic Turn the device power off and insert Diagnostic SD card Press and hold Power Capture button including Reset button and then enter Diagnostic mode Using to select the test item and move to next page as well Select item Function Test to find the Function test menu Press the Action key to start the Auto test It will perform the regular tests please follow the system instruction to do the test HTC CONFIDENTIAL SM TP002 0706 NTE HTC Corporation A03 smart mobility Doc Title Converse Service Manual 46 of 78 Display Test and RED GREEN pattern Press Action key to select Display Test on Function test menu After the test pattern is show up please check the pattern if any un uniform color or chromatist Press Action key to continue the next test pattern Display Test BLUE BLACK pattern V Press Action key to continue the next test pattern Display Test WHITE Color bar pattern Vl Press Action key to continue the next test pattern HTC CONFIDENTIAL SM TP002 0706 Salo Corporation Issued Date 2008 07 17 smart mobility A03 Revised Date 2009 01 15 Doc Title Converse Servic
14. enabled make phone call to make sure the device can dial the phone call under UMA mode UMA active UMA modes GSM only HTC CONFIDENTIAL Wi Fi Available Networks 2 Saved Network 3 Quick Connect 4 Get Security Key 5 Add New Network 6 Tum Wi Fi 7 Wi Fi Holp 8 Received Networks Available Networks y un 4 7 wlan T Mabde m FLEJ pote Dialing calling in prosgmess 93777544 Phone and Wi Fi on UM A GSM preferred mode 5 002 0706 5 NTE HTC smart mobility A03 Doc Title Converse Service Manual 53 of 78 5 Power measurement test 5 1 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board Equipment list 1 Control box 2 4 colors cable Cable A Red Cable B Yellow Cable C Green Cable D Black HTC CONFIDENTIAL SM TP002 0706 STC Corporation smart mobility A03 Doc Title Converse Service Manual C types Jig Jig C 4 pins Short 1 Connect control box and jig through 4 colors cable with red black and yellow HTC CONFIDENTIAL 5 002 0706 w Corporation m smart mobi Doc Title Converse Service Manual 55 02255 0 78 78 2 Set up each button by row A D according to product specification Fol
15. the screws at location indicated 32 Remove the mylar form LCD FPC 33 Unlock the LCD FPC and remove it 34 Use the white stick to release the LCD from the display upper cover hook HTC CONFIDENTIAL SM TP002 0706 OD NTE HTC Corporation smart mobility A03 Doc Title Converse Service Manual 35 Remove LCD form the display upper cover 36 Disassemble receive from display upper cover 37 Disassemble the scroll wheel from upper board 111111 HTC CONFIDENTIAL 5 002 0706 Salo NTC smart mobility A03 Doc Title Converse Service Manual 28 of 78 2 3 Assembling procedure Attach the receiver to display upper cover 2 Assemble Scroll Wheel on the RF upper board Match the wheel with the point for correct position Insert the FPC into the connector and lock it Dm n 5 Stick mylar on the RF board as shown Combine LCD with display upper cover HTC CONFIDENTIAL SM TPO002 0706 HTC Corporation smart mobility A03 Doc Title Converse Service Manual Insert the LCD FPC into RF board connector and lock it Stick the mylar 76HO2806 00M RF board connector 9 Stick the mylar and EMI on RF board Part Deoa t ToO 74 HTC CONFIDENTIAL 5 002 0706 84 NTC HTC Corporation lt smart mobility Doc Title Converse Service Man
16. 0 black ID HTC P N 77 00613 00 size 44 7 X 37 1mm XXX P N Description HTC CONFIDENTIAL 5 002 0706 4 NTC HTC Corporation lt smart mobility Doc Title Converse Service Manual 66 of 78 8 2 Agency label CONV100 white ID HTC P N 77H00613 01M Size 44 7 X 37 1 To Re emo ye SIM To Insert SIM Pull metal tab to release SIM Insert notch up contacts dow Steps Remove SIM card Make Sure metal tab is properly seated betore inserting the battery 100 5VDC 1A FCC ID NM8CV Made in Taiwan HTC P N HTC CONFIDENTIAL 5 002 0706 S HTC HTC Corporation smart mobility 03 Doc Title Converse Service Manual 67 of 78 8 3 Unit label location explanation Water sensitive label HTC P N 77 00675 00 Qty 2 Tamper evident label HTC P N 77 00615 00 Tamper evident label a a P Water Sensitive label agency label ra gt k HTC CONFIDENTIAL SM TP002 0706 J 2 NTC HTC Corporation MUR A03 smart mobility Doc Title Converse Service Manual 68 of 78 9 Generic Spare Part List and Photos 9 1 SPL for Repair Description Qty substitute L3 5110091 00M Board ASSYUpperBoard 2 5100045201M
17. 002 0706 d HTE HTC Corporation smart mobility A03 Doc Title Converse Service Manual Il Press the Action key to start the Test Note If your unit doesn t support MegaSim you don t have to perform the test Press the Action key to start Battery Test then press Action key return to Function test menu IV Press Action key to select V TheRom Checksum will be displayed on the screen HTC CONFIDENTIAL SM TP002 0706 Y d NTC HTC Corporation smart mobility A03 Doc Title Converse Service Manual 50 of 78 WinCE Test USB Test 2 B Start up the Microsoft ActiveSync program in the PC Insert USB cable and connect unit Moe cerato to ow d Fa ong to desktop or laptop E The USB to icon B _ Sigmar appears on the Today screen F tes Ace rcr ap ee met when your device is connected to your desktop or laptop Tap Start gt Program gt Camera or Press Camera button to turn on the Camera Make sure the device will present and enter the preview display Check camera pre view and image quality Photo Test 1 Press Capture key 2 Press Capture key again 3 Tap Delete icon on the preview screen then Yes Video Recording Test 1 Tap the camera icon until a video icon appears 2 Press Capture key to start recording a Clip 3 Press Capture key again to stop recording HTC CON
18. 5 C Battery Rechargeable battery 1100 mAh _AC Adapter input rating 100 240 VAC 50 60Hz DC output 1A Hanger Hole Accessories Quick Start Guide Inbox CD User manual amp Sync software Inbox Travel Charger interchangeable prong and w o power cord Inbox USB Sync Cable mini USB USB 73H00131 04M Inbox Battery with battery cover Inbox Wired Stereo Headset HS 168 or HS 200 Inbox Pouch 3 5 mm Audio Adaptor with Microphone plus 3 5mm stereo headset HS U110 Wired Remote Controller with Earphone RC E100 Mono Bluetooth Headset BH M100 Mono Bluetooth Headset BH M200 Stereo Bluetooth Headset BH 5100 Bluetooth Keyboard Y Cable 11 pin to Y Cable 11 pin to 5pin 3 5 mm Audio Jack 4 in 1 multifunction audio cable Car Charger Car Holder Adapter through 2 5mm audio jack adapter for US product only Compatibility Test Handsfree Carkit Parrot CK3400LS Parrot MK6100 HTC CONFIDENTIAL HTC Corporation Issued Date 2008 07 17 A03 Page 8 of 78 Parrot Minikit Audi BMW amp Mercedes incar solutions Bluetooth Conference Parrot Conference Bluetooth Speaker Parrot Boombox SanDisk memory cards including SDHC 2 0 format Microsoft Windows Mobile 6 1 Standard Microsoft Outlook Mobile Messaging SMS E mail Contacts Calendar Tasks Email Set Up Wizard Microsoft Int
19. 6 2 smart mobility NTC HTC Corporation Issued Date A03 Doc Title Converse Service Manual 6 of 78 _SIM USB EAP SIM support UMA Functional Block Transparent Rove in and Rove out to UMAN including discovery and registration Handover Dynamic handover to from GERAN Dynamic handover between access points in UMAN Indicator when UMAN is attached Support access UMAN via WiFi AMR codec support 2 Voice samples per RTP DTX Discontinuous transmission Security 802 111 compliant WEP WPA WPA2 Authentication by EAP SIM should follow 3GPP TS 23 234 IPSec IKE v2 should be supported Motion G sensor _Tri Axis Accelerometer Resolution 1 22 milli g Auto portrait landscape mode change when device orientation change Digital Camera manufacture option Color CMOS 2 mega pixel camera Keyboard button Switch 2 soft keys Home key Back key Send phone button HTC CONFIDENTIAL Quick press Start a phone call Long press Press amp Hold Switch on or off the Loud Speaker End button wake up key Press to end call Camera capture button bottom right _5 way navigation pad with spin wheel navigation Power button Volume Up and Volume Down button position top left Sliding 12 keys 20 keys numerical dialing pad 2 skus 12 keys Orange and 20 keys TM US _Integrated numerical dialing pad and Qwerty keyboard and Function mode
20. AC adapter 1 Plug the AC adapter plug to an electrical outlet 2 Insert the USB end of the AC adapter to the sync connector port at the side of the phone The battery is fully charged after about 3 hours Use the USB cable 1 Insert the big USB plug end to a USB port on your computer 2 Insert the small USB plug end to the sync connector port at the side of the phone perform hard reset Warning Your device will be set back to factory default settings Please ensure any additional installed programs and or user data have been backed up before a hard reset is performed 1 Hold the Soft1 and Soft2 Key and Press the RESET Button at the same time 2 Press SEND Button to confirm hardware reset 3 Press OK Button to double confirm hardware reset HTC CONFIDENTIAL 5 002 0706 P L zoora i A03 smart mobility Doc Title Converse Service Manual 18 of 78 2 Device Disassembling and Assembling Procedure 2 1 Tools list Vendo 2 4 WLAN AP 5 Micro Memory Card with Diag test program HTC design DCT 00061 need be encoded by HTC 6 SD memory card for ROM code HTC design DCT 00061 re flash must be encoded by HTC r 7 160 card reader a current consumption ATC design Current Meter Mobile tester pecial Made Plastic Stick HTC special tools RTT 00006 abel printer 400 dpi resolution and up ead free
21. Also you can find the steps of enter the boot loader mode Chapter 4 DIAGNOSTIC PROGRAM After reading this chapter you will learn e How to use the diagnostic program to perform unit function test e How to test some functions in Windows Mobile mode ex WLAN Bluetooth and USB etc Chapter 5 Power measurement test After reading this chapter you will learn how to use MB leakage test procedure and battery run down test Battery Capacity Measurement Chapter 6 Cosmetic Inspection Criteria After reading this chapter you will learn the appearance quality inspection criteria ex Display bezel and housing etc Chapter 7 Generic Troubleshooting After reading this chapter you will learn how to do generic trouble shooting Chapter 8 Generic Labeling Plan In this chapter you will find generic labels for reference ex Regulation label and battery label etc Chapter 9 Generic Spare Part List and Photos In this chapter you will find Spar parts reference list and photos for repairing including unit and Board level e Chapter 10 RF Antenna Specification Reference Spec for RF test HTC CONFIDENTIAL 5 002 0706 8 smart mobility Doc Title Converse Service Manual 1 1 Product Features Target Schedule July 2008 Orange TMUS Platform EDGE UMA phone with sliding 12 or 20 keys keypad Quad band EDGE GPRS GSM Bluetooth WiFi and 2 mega pixel camera Microso
22. C Corporation smart mobility 03 2009 01 15 Doc Title Converse Service Manual 37 of 78 43 Faster five screws on the Keyboard bottom Cover 44 Insert antenna on the Keyboard bottom Cover and lock it 45 Insert battery into Keyboard bottom Cover 46 Assemble the Battery Cover HTC CONFIDENTIAL 5 002 0706 Aui w arson smart mobility Doc Title Converse Service Manual 38 of 78 3 ROM Re flash Procedure 3 1 ROM upgrade thru RUU Re flash Upgrade Utility Connect device to PC Connection Settings Connection disabled Setting and allow USB connections t9 Connect in Microsoft ActiveSync w Show status icon in taskbar Connect your device and desktop or lt lt 212 USB connections connections to one of the following laptop via USB cable Check the pop up message from This computer is connected to Microsoft ActiveSync when device is Open ActiveSync when my device connects synchronized with PC Download OS image from SDO http htcscm10 htc com tw SDO Un zip the file and execute RUU program HTC CONFIDENTIAL 5 002 0706 Corporation 2008 07 17 smart mobility A03 Doc Title Converse Service Manual 39 of 78 Welrome T Mobile Update ng margen pi
23. CONFIDENTIAL SM TP002 0706 M HTC Corporation smart mobility 03 Doc Title Converse Service Manual SD Upgrade 2 VIII Reading source code from SD card Note This process will takes 10 mins please don t power off the device After finish press restart to reboot HTC CONFIDENTIAL 5 002 0706 ewer T mW A03 smart mobility 2009 01 15 Doc Title Converse Service Manual Mos 4 DIAGNOSTIC PROGRAM 4 1 List of Diagnostic WinCE Test Items Mode Description lAuto test Auto Regular Tests Display B L Vibrator etc 2 IL Test Color bar R G B Black White Gray pattern 32 Record Capture App1 Send 2 Volume up Volume down Key up Key down Key left Key right Key action Soft1 201 Send End Start 4 Vibrator Test Vibrator SLEDTest Green WL KeyLed pronlgnttest OnDimOf 8 TgSDtst 7 SDcarReadWrietes 5 Batterytest Voltage Current Tempture Batt _ E ROM Checksum Test ROM size 1088 _ link test Microsoft ActiveSync T 2 Camera Test Camera test 3Bluetooth Test _Bluetoothtest gt AWLANTest WLAN test 5 Test GPRS Test CONFIDENTIAL 5 002 0706 4 NTC HTC Corporation lt smart mobility Doc Title
24. FIDENTIAL Comm Manager Communication Manager p Corus T Widow Appl cations T Io Set Up L mail Tes anager LL 29000 5 002 0706 oup 84 NTC HTC Corporation smart mobility 2009 01 15 Doc Title Converse Service Manual 51 of 78 4 On the preview screen tap the Magnifier icon to view the captured video clip 5 Tap X to close the camera program 6 Tap the Browser icon and choose My video 7 Tap and Hold on the clip and select Delete 8 Tap X and then X to exit Bluetooth Test 1 Comm Manager CX Communication Manager Ur a Bluetooth Tap icon Comm Manager on the Today screen and turn on DirectPush Bluetooth Data Connection 2 Bluetooth 7 3 Wi Fi MEE 4 Profiles HTC CONFIDENTIAL 5 002 0706 smart mobilit y D IL LL STC HTC Corporation A03 Doc Title Converse Service Manual WLAN Test Tap icon Comm Manager on the Today screen and turn on WLAN Select the hot spot or access point which searchable and appears on screen Key in the Network Key if needed then Connect Once the hot spot access point is connected press the IE button or click the IE icon and logon Internet 1 Select the network with checkmark for UMA mode 2 When UMA is
25. MT Type 70 20degC MAM2 75H00738 00M Connector SIM Card 50mohm 8P 2 54mmPitch EB card Connetor MAM13 MAM6 75H00592 00P Connector B to B 70mohm 22P 0 4pitch 0 0003A 60V board Connector Pami 75HO051 9 00M Device 4P 2 5Pitch 2A Battery Connector Side Photo Component Location 13 HTC CONFIDENTIAL 5 002 0706 4 NTC HTC Corporation lt smart mobility Doc Title Converse Service Manual 78 of 78 10 RF Antenna Specification cell power l Wait Signal of 60 NEN 2 Power Claas 0 600 3 Fast Bit Error Rate of 512 4 Fast Bit Error Rate 661 04 2 S Fast Bit Error Rate 0 8101 10 952 F TX Power 661 lt 5 8 of awo 65 9 O Fast Eit Error Rate lt 11 12 1 Power 14 Power 9 10 Error Rate Ub 11 12 13 14 21 Error Rate L8 22 Fast Bit Error Rate 0 23 Fast Bit Error Rate 0 88 04 2 owe of so 6 25 TX 7 0 26 Power 10 885 65 CONFIDENTIAL 5 002 0706
26. PED R Mylar LED LIPED E Coda Return te HTC E Tape CD FPC Coda Retumte HTC No Rehwbishmen Mo 3 THODOT2 00hM 20148 41 1 Antenna M Assy THOUS GSM iis Murniber antenna Return to 7 amp H02 19 00M T6HO2820 00M Adhesive Double Adhetive Double board D Tape Mic HTC CONFIDENTIAL SM TP002 0706 59 Corporation COE A03 smart mobility Doc Title Converse Service Manual 72 of 78 7 2H02751 00M T6HO2818 O0M Conductrve ME and Rubber ME fix 20 Description conn silicone Part Part No 2818 00 2875 0 5 Repair Code Return HTC Refusbishment 76 02812 00 TTHOOBT5 OCM Water 22 Sponge AB assy L CD Label 5 Code Repair Cada 0121 Retumte HTC No FZHUZ 29 00 Repalr Code 5 Repalr Code T2HO1706 01M 72H02595 01M Screw for CO Rotuibishment HTC CONFIDENTIAL SM TP002 0706 54 YT C HTC Corporation smart mobility Doc Title Converse Service Manual 73 BoB 78 Fart Ho 7 ZH00651 00M T2H02832 00M Description un Repair Code Return te
27. Soldering station Air heater HTC CONFIDENTIAL 5 002 0706 T NTC HTC Corporation Issued Date A03 smart mobility Doc Title Converse Service Manual 19 of 78 2 2 Disassembling procedure Glove and Lens Cleaning Cloth Philip Screw Driver 00 Torx Screw Driver T5 Plastic Tweezers Special Made Plastic Stick ESD Wrist Strap Remove the battery cover 2 Remove the battery Remove the antenna cover by inserting the plastic stick in to the gap Unfasten the screws at the location indicated HTC CONFIDENTIAL SM TP002 0706 NTC HTC Corporation lt smart mobility Doc Title Converse Service Manual 20 of 78 Use the flat plastic stick to slide through the gap between keyboard upper cover and keyboard bottom cover 6 Remove the keypad bottom cover as shown Disassemble speaker from keyboard bottom cover 8 Unfasten the screws at the location indicated 9 Disassemble the cable from the I O board HTC CONFIDENTIAL 5 002 0706 OD HTC Corporation smart mobility A03 Doc Title Converse Service Manual 10 Remove the mylar and Disconnect the board connector form the Main board 11 Disassemble Voice FPC by unlocking connector 12 Remove the mylar 13 Unlock Volume FPC by unlocking connector HTC CONFIDENTIAL 5 002 0706 NTC HTC Corporation smart mobility A03 Converse Service Manual 14 Separat
28. TC Corporation Issued Date 0 Doc Title Converse Service Manual 10 of 78 JSR 185 JSR 75 PIM access _JSR 120 Wireless Messaging API _JSR 135 Mobile Media API Document printing word excel power point e mail notes Voice speed dial Comm manager Symbol Table SIP GPRS Monitor AntiVirus Java Virtual machine JSR 179 Location JSR 184 Mobile 3D Graphics API Flash Lite 2 1 plE plug in Flash Lite 2 1 player MyFaves For TMUS User Interface HTC Home for SP For Orange Auto Configurations Shortcuts Opera Browser User Interface Optional Value Added Applications Developing Action Screen status TBD Auto Power On when KB slide out Tools amp Utilities Sound Effect of Sliding User customizable sounds Value added applications Developing status TBD Tools amp Utilities Quick Tour Optional Value Added Applications Telephony VolP Client Messaging Push Mail RIM Blackberry Visto Audio postcard For TMUS Tools amp Utilities Business card reader RSS Reader Podcast HTC CONFIDENTIAL Clock Alarm ring tone support eAAC aac AAC AAC aac AMR NB amr AMR WB awb QCP qcp MIDI mid MP3 mp3 MPEGA Audio mp4 WMA wma Wave wav Snooze Regulatory GCF certification Operator dependent R
29. amp TTE EMC EMI Safety SAR FCC Approval FCC HAC Hearing Aid Compatibility PTCRB Approval Operator dependent WiFi Certification Bluetooth Qualification Body certification Windows Mobile Logo NTSL USB certification SM TP002 0706 4 i smart mobility Doc Title Converse Service Manual 11 of 78 1 2 Product overview e Front side 14 1 2 3 13 4 12 5 11 6 7 8 10 9 HTC CONFIDENTIAL 5 002 0706 IM Corporation m m A03 smart mobility Doc Title Converse Service Manual 12 of 78 Function 1 Receiver Listen to a phone call 2 Display Screen 2 6 inch 320 x 240 OVGA LCD with white LED back light 2 Left SOFT KEY Press to perform the command shown in the label above the button 4 HOME Press to go to the Home Screen 5 NAVIGATION Use to scroll left right up or down You can either turn the wheel or press the wheel to WHEEL CENTER scroll through items or screens Press the center to use as the CENTER SELECT Key SELECT Key The MAVIGATION WHEEL also features an LED indicator for certain phone alerts For more information see Mavigation Wheel Alerts in this chapter 6 SEND Press to dial a phone number answer a call switch to another call or put a call on hold Press and hold to activate deactivate speakerphone mode 7 20 key QWERTY Slide up the front panel of the phone to reveal the keyboard Us
30. ce Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 If test result is NFF it is possible caused by user connect cradle to computer before ActiveSync is installed 2 Check whether Connection Settings in the MS ActiveSync is properly set 3 Check whether it connects with other cables or cradle customer s cable might be damaged 4 Check the external appearance of the connector on the unit whether it is physically damaged 5 Try to re flash the ROM code 6 Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Make sure the battery cover is closed properly 2 Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition 3 Check whether AC Adapter is functioning properly 4 Check whether the condition of Battery Charging status is correct 5 Check the appearance of Battery Pack if any abnormal 6 Try with another Battery Pack or Replace Battery Pack if necessary HTC CONFIDENTIAL 5 002 0706 2 NTE HTC Corporation A03 smart mobility Doc Title Converse Service Manual 63 of 78 7 Try with another Main Board or Replace Main Board if necessary 8 Once the defective part has been identified verify it again with the defective part wheth
31. ck the status of switches on the Main Board and the plastic parts of the Button not responding 3 Try with another Main Board or Front Bezel 4 Replace Main Board or Front Bezel if necessary 5 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit 1 Check the connection of LCM FPC whether is properly connected 2 Try to cold boot the unit then tries again 3 Try to re flash the ROM code 4 Try with another LCM 5 Try with another Main Board 6 Replace LCM if necessary 7 Replace Main Board if necessary 8 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Check the connection of LCM FPC whether is properly connected HTC CONFIDENTIAL SM TP002 0706 NTC HTC Corporation lt smart mobility Doc Title Converse Service Manual 62 of 78 2 Try to re flash the ROM code 3 Try with another LCM 4 Try with another Main Board 5 Replace LCM if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Check whether CF SD Card is fully inserted to the slot until you hear a click 2 Try to re flash the ROM code 3 Try with another CF SD Card 4 Try with another Main Board 5 Repla
32. e Manual 47 of 78 Press Action key to exit and return to Function test menu Press Action key to select Button Test on Function test menu Follow the instruction on screen to perform the Key Button test Power Message Camera VolUp VolDown Soft1 Send Home Soft2 End Back Up Down Left Right Action Q 1 2 3 0 A 4 5 6 L Z 7 8 9 DEL ALT 0 Enter The screen will return to Function test menu after the test is finished Press Action key to select Vibrator Test on Function test menu Press Action key to exit and return to Function test menu HTC CONFIDENTIAL 5 002 0706 HTC Corporation Issued Date 2008 07 17 m A03 smart mobilit y y 2009 01 15 Doc Title Converse Service Manual 48 of 78 LED Test l Press Action key Jog ball to select LED Test on Function test menu I Press Action key Jog ball and follow the instruction on screen to perform the LED inspection test Red Green AMBER BT WLAN and Keypad Press Action key to exit and return to Function test menu B L Test Press Action key to select B L Test on Function test menu Press Action key to switch the LCD backlight level from Level 1 Level2 Level3 Level4 Levelb5 Level 6 Level Press Action key to exit and return to Function test menu Press Action key to select SD Card Test If success press Action key to exit and return to Function test menu HTC CONFIDENTIAL 5
33. e the volume FPC from the display upper cover 15 Slide out the keypad 16 Turn over the Main Board 17 Remove the Mylar on the RF board connector HTC CONFIDENTIAL 5 002 0706 NTC HTC Corporation Issued Dat 2008 07 17 smart mobility Doc Title Converse Service Manual 23 of 78 Disassemble RF board connector from the Main board Disassemble number keypad FPC connector from the Main board Disassemble the camera module from Main Board Remove the RF board FPC from keyboard upper cover HTC CONFIDENTIAL SM TP002 0706 MP L TCE He Corporation smart mobility A03 Doc Title Converse Service Manual 22 Unfasten the screws at the location indicated 23 Remove the Keypad Bezel 24 Disassemble the keypad 25 Unfasten the screws at the location indicated HTC CONFIDENTIAL SM TP002 0706 225 NTC HTC Corporation Issued Date A03 smart mobility Doc Title Converse Service Manual 25 of 78 26 Remove the number keypad FPC from keyboard upper board 2 Remove the keypad FPC from the supporter Unfasten four screws from display button cover Hold the flat plastic stick vertically and slide through the gap to separate the display bottom cover Unfasten the six screws to separate display bottom cover HTC CONFIDENTIAL 5 002 0706 84 NTC HTC Corporation lt smart mobility Doc Title Converse Service Manual 26 of 78 31 Unfasten
34. e to dial phone numbers Keyboard enter information and write messages 8 Alt Key Press once to type symbols and enter numbers in text fields Press twice for continuous symbol or number entries 9 Symbol Key Press to open the 5ymbol pad 10 Caps Key Press to type a single capital letter press twice to type in all caps 11 END Press to end a call 12 BACK Press to go to the previous screen or backspace over characters 13 Right SOFT KEY Press to perform the command shown in the label above the button 14 LED Indicators The left LED indicators green red amber notify you of the battery and network status of your phone while the right indicators blue green notify you of Bluetooth and Wi Fi connectivity status For more information see LED indicator lights in this chapter HTC CONFIDENTIAL 5 002 0706 E NTC HTC Corporation Er smart mobility A03 Doc Title Converse Service Manual 13 of 78 HTC CONFIDENTIAL 5 002 0706 NTC HTC Corporation Issued Dat 2008 07 17 smart mobility Doc Title Converse Service Manual 14 of 78 Item Function 15 POWER Press and hold for about 3 seconds to turn the phone on or off 16 VOLUME CONTROL Adjust the volume of your phone Press the Up arrow button to increase the 17 18 19 20 21 22 23 4 volume press the Down arrow button to decrease the volume microSD card slot Remove the cover to insert microSD card La
35. er the symptom could be duplicated 8 Battery discharges quickly even after fully charged 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct 3 Dismantle the unit and check the appearance of Battery Pack 4 Try with another Battery Pack or Replace Battery Pack if necessary 5 Try with another Main Board or Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 9 Battery Pack does not recharge 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct Charge should be done no more than 4 hours 3 Dismantle the unit and check the appearance of Battery Pack 5 6 Once the defective part has been identified verify it again with the defective part whether the symptom 3 4 Try with another Battery Pack or Replace Battery Pack if necessary 5 Try with another Main Board or Replace Main Board if necessary 6 could be duplicated HTC CONFIDENTIAL 5 002 0706 nrc HTC Corporation lt smart mobility Doc Title Converse Service Manual 64 of 78 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Try to re flash the ROM code 4 Clean up the speaker c
36. ernet Explorer Mobile Microsoft Media Player Mobile Microsoft ActiveSync Microsoft Windows Mobile Update Microsoft Windows Mobile Marketplace Internet Sharing Pictures amp Videos Graphics JPEG GIF87a GIF89a PNG WBMP Games File Explorer Task Manager Device Management Security Enhancement Storage Card Encryption Device Lock Microsoft Office Mobile Word Excel amp PowerPoint Mobile Microsoft Windows Live Windows Live Messenger Windows Live Mail Push Mail Windows Live Contacts Windows Live Search Windows Live Spaces Microsoft Smart Dial Microsoft Remote Desktop Mobile Windows Mobile Enhancement DirectShow Filters SM TP002 0706 8 smart mobility Doc Title Converse Service Manual Audio Playback Format eAAC aac AAC AAC aac AMR NB amr AMR WB awb MPEG 4 m4a MIDI mid Video Playback Format H 264 mp4 3gp 263 3gp MPEG 4 mp4 Motion JPEG avi H263 MPEG4 30fps decoding for QVGA resolution Video scaling up to full VGA display Pictures Videos enhancement _ Link camera icon to In house camera amp camcorder application Thumbnail view for video files AVI avi H 263 3gp 4 mp4 H 264 mp4 3gp Ring Tone enhancement MIDI 40 polyphonic amp Standard MIDI format 0 and 1 SMF SP MIDI Ring Tone support codec for
37. ft Windows Mobile 6 1 Standard Dimension 403mm L x 52mm W x 16mm T Weight 120g with battery TBD Processor Chipset TI Neptune 260MHz Memory 256 MB ROM RAM 128 MB DDR LCD Module 2 6 262K colors QVGA resolution OS support 16 bit colors only LED backlight GSM EDGE Function Internal antenna Quad band 850 900 1800 1900 850 824 849 869 894MHz 900 880 915 925 960MHz 1800 1710 1785 1805 1880MHz 1900 1850 1910 1930 1990MHz Generic Services HTC CONFIDENTIAL HTC Corporation SIM Issued Date 2008 07 17 A03 Page 5 of 78 Call Holding Waiting Forwarding Call Barring CLI Calling Line Identity SMS Short Message Service SMSMT SMSMO SM Reply SM Replace SM Acknowledgement 8 Bits SMS Data Concatenated messages up to 640 characters Display own number telephone number storage capability in terminal and SIM card Network selection _ broadcast Multi party conference capability Phase 2 Unstructured Supplementary Service Data Audio Codec AMR EFR FR HR Network Lock CPHS partial EGPRS class B Multi slot standard class 10 MO MT SMS over GPRS PBCCH 1 8 3V of UICC _SIM Application Tool Kit release 98 class 3 and 99 partial Over the Air OTA programming Fixed Dialing Number Abbreviation Dial Number ADN Security Pin 1 amp 2 control SM TP002 070
38. indicator Auto sound effect when sliding out close _Auto display on when sliding out Notification _One bi color LED Green and Red for GSM GPRS EDGE standby GSM GPRS EDGE network status event notification power charging status and low battery bi color LED Blue and Green for Bluetooth Blue and WiFi green connectivity status Notification by LED sound message vibration Audio Built in microphone Receiver Loud speaker for Hands Free supported Full duplex SM TP002 0706 2 smart mobility NTC Corporation Issued Date 0 Doc Title Converse Service Manual 7 of 78 Audio sampling rate 16 bits with 8KHz 11KHz 22KHz 44 1KHz AMR AACANAVANMA MP3 codec Audio Path Routing for Phone and VoIP over WLAN Bluetooth Phone only Receiver Speaker Headset HAC Connectivity amp Interface Bluetooth Compliant with v2 0 EDR support 2 1 when available Class 2 transmit power Supported profiles _ GAP generic access profile _ SPP serial port profile _ OPP object push profile _ PAN pan area profile GOEP generic object exchange profile ActiveSync legacy application via SPP HSP headset profile handsfree profile A2DP Advanced Audio Distribution profile AVRCP Audio Video Remote control Profile Service Discovery Profile SAP SIM Access Profile HID Human interface device profile FTP File Transfe
39. ion smart mobility A03 Doc Title Converse Service Manual 70 of 78 Picture for SPL 80H Kernel and Accessories Part no on picture is for Generic version only please check SPL for detail per customer Part 21H106081 00h 21H T0085 OON Rigid Flax Board Rigid Flex Board Description ezcrip ASSY Upper Board Description Repair Code Repair Cade Return to HTC RetumteHTC Refubisiment Refurbishment Part Ho 51H00452 01M 105 00 Description BOARD Deseripilen Module Q ty Repair Code Repair Code Return to Return Refublehment Description Camera Module Fart Mo 54 00282 00 36 00698 Repair Code Return HTC Deseriptlon 4 Part 74 01239 00 Description Speaker Deseription Slider Hinge 5103 air Code Return to HTC Return to HTC Refurbishment Part 20150 41 02817 har wolume Description Deseription Repair Code lt lt NIA HTC CONFIDENTIAL 5 002 0706 C STC HTC corporation smart mobility Doc Title Converse Service Manual 74 7078 78 73H20162 41hM rt 76240227 7 00 76 02813 00 76 02814 00 4 LED L
40. lowing is an setting for Converse Button set up matrix MODEL JIG A It means press button A1 B8 C2 D1 3 Install jig to device the photo is for reference only Start testing 1 Turn on control box power button HTC CONFIDENTIAL SM TP002 0706 NTC HTC Corporation smart mobility A03 Doc Title Converse Service Manual 2 Press Power button to turn on the Device 3 In main page Check phone status Click Turn on Airplane mode Set the unit to wirelecs connections OFF Airplane mode Make sure all RF function is off phone um an oaliular ON BT Wifi Bluetooth en Wi Fi on WiFi 4 Measure Idle mode current Idle current value must under 220 if over the idle curre nt test criteria it means M B failed please replace M B for repair condition Display on BL default KB LED off GSM standby WiFi off BT off 5 After idle current checked Switch OFF the unit Unit is turn off and no display sleep rrent test sleep current value must under 20mA if over the criteria it means M B failed please replace M B for repair Conclusion If current consumption is passed at both of idle and sleep mode it means M B is GOOD If there is any item FAILED at idle or sleep mode it means is failed please replace M B for repair HTC CONFIDENTIAL 5 002 0706
41. mat eAAC aac AAC aac aac AMR NB AMR WB awb qcp 3g2 MIDI mid MP3 mp3 MPEG4 Audio mp4 WMA wma Wave wav Phone Canvas Enhancement _ Input Method Enhancement Prediction completion and correction Value added applications Telephony Multimedia HTC Camera Camera Mode _ Encoding format JPEG HTC CONFIDENTIAL HTC Corporation Issued Date 2008 07 17 9 of 78 Resolution 2048x1536 UXGA 1600x 1200 SXGA 1280x960 VGA 640x480 QVGA 320x240 QQVGA 160x120 Digital Zooming at least 8X Camcorder Mode 15 fps encoding for resolution Encoding format H 263 AMR NB 4 AMR NB Motion JPEG PCM AVI Effects Grayscale Sepia Cool Negative Property adjustment Camera Album access Album Audio Manager Exclude US SKU Audio Booster Streaming Media Player A 3GPP PSS based client solution Support RTSP RTP based streaming protocol MP3 Trimmer for non US SKU Messaging Client OMA MMS v1 2 or above Tools amp Utilities Voice recorder 40 Backup tool Bluetooth Explorer Document viewer PDF Connection setup HTC version OMA DRM Engine OMA 1 0 2 0 when available Multi DRM support MSFT amp OMA DRM Java virtual machine SM TP002 0706 2 smart mobility N
42. nyard Strap Holder Attach a strap to carry the device Microphone 5peak into the microphone when receiving or making a phone call or during voice recording Sync Connector Use for synchronizing data or recharging the battery Remove the cover to Earphone Jack connect the earphone to listen to audio media or use the phone s hands free kit CAMERA Press to open the Camera program Back Cover Remove to insert the battery and SIM SHORTCUT KEY Press or press and hold to open phone applications By default briefly pressing this button calls up the Messaging screen pressing and holding this button activates Wi Fi Quick Connect See Shortcut Key in this chapter for more details Camera Lens HTC CONFIDENTIAL 5 002 0706 3 Corporation smart mobility Doc Title Converse Service Manual 15 of 78 9 Install the SIM card Your SIM Subscriber Identity Module card is given to you by T Mobile and contains your basic subscriber information such as your phone number and your address book Before you begin ensure that the phone is turned off Open the cover and remove the battery 1 Hold the phone in one hand facing down in the palm of your hand and then with your other hand slide the back cover upward to remove it 2 Remove the battery by lifting the black strip from the bottom end Black strip HTC CONFIDENTIAL 5 002 0706 GENTS Necmemon raeson mem A03 smar
43. onnection side on MB if there is any contamination 5 Dismantle and Check whether the Speaker is properly installed Orientation 6 Replace Speaker if necessary 7 Replace Main Board if necessary 8 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Try to re flash the ROM code 4 Dismantle and Check whether the Microphone is properly installed 5 Replace Microphone if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit 1 Make sure the wireless environment is OK before connecting to WLAN 2 Make sure the wireless connection setting has properly set 3 Make a life connection with Internet or another device 4 Try to re flash the ROM code 5 Try with another main board if necessary 6 Once the defective part has been identified verify the defective part again whether the symptom could be duplicated with another unit HTC CONFIDENTIAL SM TP002 0706 Mecopomion raeson aoon f A03 smart mobility 2009 01 15 8 Generic Labeling Plan Agency label 8 1 Agency label CONV10
44. r profile PBAP Phone Book Access Profile DUN Dialup Profile WiFi Internal WLAN antenna IEEE 802 11b g Date rate auto fallback for extended range HTC CONFIDENTIAL ELP mode Security 802 111 and AES _WPA WPA 2 authentication WEP 64 8 128bit PSK EAP TLS PEAP LEAP Signaling interfaces between the terminal device and the servers mutually authenticated and encrypted utilizing TLS RFC 2246 with RC4 encryption with SGA1 used as the message integrity check QoS 802 11 WME QoS 802 11e Fast AP to AP handover Packet tagging amp prioritization Site survey trace route hidden feature seamless secure roaming and VLAN support WMM certification TBD UAPSD support HTC ExtUSB 11 pin mini USB USB 2 0 with full speed Support HTC2Wire Support audio jack Support ActiveSync to PC NB Support charging capability Mass storage profile support microSD card slot Support SD 2 0 SDHC External RF connector with cover Power GSM talk time 4 8hrs base level5 12 GSM standby time 220 340hrs base on level5 12 UMA talk time gt 8hrs 11Mbps G711 standby time gt 120hrs DTIM 3 DRX 5 WMA 12 hours base NSTL test case WMV 8 hours base NSTL test case SM TP002 0706 8 smart mobility Doc Title Converse Service Manual _Charging time 2 5 3 hrs base on OFF mode at 2
45. t mobility Doc Title Converse Service Manual 16 of 78 Insert the SIM card Insert the SIM card into the slot at the top right corner underneath the metal tab with its gold plated contacts facing down Push the SIM card all the way in until the SIM card locks into place After inserting the SIM card push the metal tab upwards Make sure that it is fully pushed in Cut off corner of SIM Remove the SIM card 1 Pull the metal tab out the SIM card will slide down alona with metal tab 2 Push the metal tab in and then slide out the SIM card Matal tab Push the metal tab in SIM card HTC CONFIDENTIAL 5 002 0706 A w B HTC corporation smart mobility A03 Doc Title Converse Service Manual 17 of 78 Install the SD card You can install a microSD Secure Digital card on your phone to have an alternative storage place for your images video music and other phone data Note microSD card is not shipped with the phone To install the microSD card 1 Openthe cover on the right side of the phone 2 Insert the microSD card into the slot with its gold contacts facing up To remove press the microSD card to pop it out of the slot e Charge the battery You can charge the battery by using either the AC adapter or the USB cable that came in the box Note You should only use the AC adapter and USB cable that came in the box ta charge the battery of the phone Use the
46. tice A B Place the solder proof tape to cover the surrounding area of the components which being replaced Warning DO NOT overheat the tape and components to avoid the tape melted and the components damaged Use Heater Gun HAKO850B set the temperature between 350 C Air Speed 3 5 to remove the components Wait till the temperature cool down before removing the solder proof tape to avoid other components being removed After the damaged or defective components have been replaced clear the surroundings for solder and flux residues Check the polarity and the position of the components it can t be shifted reversed or lifted All the parts of the PCB should be checked if it is missing or not The OP must to wear antistatic wrist strap Don t put boards together and avoid hitting them When you solder and repair that the soldering iron temperature must be setup 415 The temperature range is 415 5 the solder wire s diameter is 0 4 0 5 0 6m m SAC 305 1 1 Please be noticed to follow below steps for main board repair which is equipped with Golden Capacitor 1 When replacing level 2 5 components located around the golden capacitor l The temperature of the hot air blower must be under 400 c When apply the hot air to the part component the heating time must be under 20 seconds including the time of removing and soldering Il temperature of the soldering iron must be under 350 c
47. u can see the update progress ee sme hire from your PC and in your device HTC CONFIDENTIAL 5 002 0706 0 d TCE HTC Corporation smart mobility A03 Doc Title Converse Service Manual E DET 7 RESET Congratulations Your softener update now complete our Cleapastra is 1m ady das ml pn ese eee us XIV The OS upgrade is finished click roan Plone put MFH E Finish to close the utility Fag iih iy HTC CONFIDENTIAL 5 002 0706 Doc Title Converse Service Manual 42 of 78 8 HTC Corporation smart mobility m 3 2 Rom Image upgrade thru SD card Download ROM Image from SDO Download ROM image from SDO http htcscm10 htc com tw SDO Un zip the image file ZD F 7 SK 122 MR hi Select file system and format the SD card to FAT32 mode Copy image file CONVIMG nbh to the micro SD card and rename to CONVIMG NBH APERTE mam T SD Upgrade 1 Turn the device power off and insert Diagnostic SD card Press and hold Power Camera button to entry Boot loader mode Press Action button to start upgrade procedure HTC
48. ual 30 of 78 10 Fasten three screws on RF upper board P N 72H02729 00M 3 NOTE SCREW TORQUE 0 5 2 11 Stick Sponge on the Switch connector as shown 12 Fasten 6 screws on the display bottom cover P N 72H02258 01M 6 NOTE SCREW TORQUE 0 8KGF CM2 Insert the RF upper board FPC through the hole Press the area around the display bottom cover to combine the upper and bottom cover HTC CONFIDENTIAL 5 002 0706 84 NTC HTC Corporation lt smart mobility Doc Title Converse Service Manual 31 of 78 15 Fasten four screws on the display bottom COVer P N 72H01706 01M 4 NOTE SCREW TORQUE 1 2KGF CM2 16 Stick Sponge on LCM as shown Attach the Keypad FPC to the supporter 18 Combine the keypad FPC with keypad housing 19 Fasten the screws at the location indicated ENS 72H02258 01M 2 SM NOTE SCREW TORQUE 0 8KGF CM2 HTC CONFIDENTIAL SM TP002 0706 NTC HTC Corporation Issued Dat 2008 07 17 smart mobility Doc Title Converse Service Manual 32 of 78 20 Remove the release paper on the Keypad and attach it to the 21 Insert the RF upper board FPC through the hole 22 Fasten four screws as shown P N 72H02832 01M 4 NOTE SCREW TORQUE 0 8KGF CM2 23 Match the FPC with the guide pins 24 Install the Camera module on the Main Board HTC CONFIDENTIAL 5 002 0706 2008 07 17 203 28 smart mobilit y 2009
49. wton ring s tinges and measure of area must follow up the worst case sample HTC CONFIDENTIAL 5 002 0706 N 3 Doc No DOC 00044120 ITC HTC Corporation Issued Date 2008 07 17 m A03 smart mobility Revised Date 2009 01 15 Doc Title Converse Service Manual 59 of 78 6 2 Display inspection Inspection Defects Accept Level Single Red Blue x 3 S gt 5mm Bright 2 adjacent Minor inor adjacent Electrical Characteristic ark 00521198 2 gt 5 Defects adjacent Dark or Bright lines 0 Minor All Allowable Dots Defects Total Number 3 gt 5mm Shift and tilt of screen The black edge around display area must inor be detected by front view 0 03 W 0 1 mm Scratch lt 5 lt 2 mm 0 03 lt W 0 1 mm Foreign scratch Lint linear foreign 03 L amp 3 0 mm Minor Objects or Lint objects lt 5 ish eye on film reakage on film surface HTC CONFIDENTIAL 5 002 0706 Sao ATC HTC Corporation smart mobility Doc Title Converse Service Manual 60 of 78 6 3 Main unit inspection GAP amp STEP INSPECTIONS 1 between parts 1 5 Stylus assembly protruding loose missing falling and 2 Stylus deformed is not allowed 25 e Others refer to production release spec release spec OTHERS
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