HP Workstation xw3100 Setup and Install
Contents
1. Ns To launch the HP BIOS Administration Wizard click the Launch HY Wizard button below P Change Client BIOS Settings Change BIOS Password Enable Disable Chassis Lock and Chassis Intrusion Sensor Hide or make available USB Serial Ports and Parallel Port Change the UUID Status Change the Boot Order Enable Disable Wake On Lan functionality Run amp HP BIOS Administration Wizard Note The BIOS settings that can be changed vary by computer model ES When you run this wizard you ll be presented with the actual BIOS settings that you can change on the client computers The wizard either walks you through each BIOS setting step by step or allows you to go directly to a summary page to make changes as shown in Figure 9 11 Figure 9 Changing BIOS settings M This BIOS administration task will be Enabled Policy name BIOS Package Description Created on 6 30 2005 4 20 06 PM Current password mmIT Applies to Collections All HP Computers with HP Client Manager Agent Installed 4 Property Change password Yes change the BIOS Setup password Chassis lock Yes change the Chassis Lock Setting Lock Chassis intrusion Yes change the Chassis Intrusion Sensor Setting Notify User USB Port Yes change the USB Port availability Available Serial Port A Yes change the Serial Port A availability Hidden Serial Port B change the Serial Port B availability Available Parallel2. From the URL above scroll down to HP Client Manager Software and then click Product Guide to open or save this document The Product Guide will walk you through the HPCM installation process As part of the installation process you ll download a helper program which will identify any additional software that you need on your Microsoft Windows 2000 2003 server and guide you through its installation When yov re ready to install HPCM begin at www altiris com eval Under Free Software select HP Client Manager Software 6 1 and follow the instructions from the Web site and the Product Guide After the installation and during the setup process the HP Client Manager Software Quick Start page will provide quick links to the most commonly used tasks as shown in Figure 10 Figure 10 HP Client Manager Software Quick Start page icrosoft Internet Explorer FS http lacalhost Altiris NS QuickStart aspx ConsoleGuid 62944fe6 6473 4eb7 bb24 e8f4168chl bb LA HP Client Manager Administrator Settings e Getting Started e General Administration Tasks Inventory E e View detailed HP client inventory HP Client Manager enables hardware management of your HP commercial desktops notebooks and reports workstations e Configure inventory settings i e Discover HP and non HP client computers on your network BIOS Drivers e View hardware inventory reports of your computers e View detailed HP SottPag delivery e Monitor HP computer health
3. HP Business PCs Client Inventory Altiris Console System Software Updating BIOS settings 9 Manage HP Protect Tools p enabled systems BIOS Flash HP Notebooks There are three classes of information that you can obtain from the client computers e Client inventory Includes detailed client information such as the chassis serial number computer model number memory size operating system CPU identification and many more inventory items With HPCM 6 1 you can even gather basic information for your non HP client computers e Health monitoring The health monitoring capabilities of HPCM allow you to select from a set of client side events such as a chassis intrusion disk drive error battery status thermal changes and walking assets such as new or missing PCs memory battery disk drives CPUs and monitors When one of these events occurs the client alerts the HPCM Server which takes the predefined action that you have specified such as sending you an e mail alert You can also monitor the status of these events using one of the pre configured reports Diagnostic information Client diagnostics are performed on the memory CPU storage devices and I O devices The diagnostic results are returned from each client computer to the HPCM Server for display With HPCM the user can perform the following types of operations on the client computers from the Altiris Console on the HPCM Server
4. CND4391HGY Managed HP Computers Disk Drive Report Count XwW9300l 09C4h HP xw9300 Workstation 000000000000000100 T New Machines The above is a small sample of the wealth of client information provided by HPCM which includes detailed information down to the hardware component level Health monitoring The partial screen capture below shows the events that can be selected in order to monitor the health of your client computers You can select the threshold values for free disk space and battery charge level When a selected event occurs such as a battery fault HPCM responds based on your predefined notification policies For example you can specify that an e mail be sent to you to alert you to the situation Figure 5 Sample Health Monitoring display HP Client Manager Health Monitor Settings Enable currently enabled Name ue Client Health Monitoring Description pontum HP Client Manager health monitoring alerts for the client computer Applies to collections All HP Computers with HP Client Manager Agent Installed g Asset Change Alerts M Asset Change Alerts e Battery Disk drive CPU Memory Module Monitor Chassis lock state Threshold Alerts M Disk free space oo percent remaining Battery charge level s percent remaining Hardware Health Alerts M Hardware Health Alerts SMART disk drive predictive failure CPU thermal Fan stall Chassis intrusion sensor Memory warnings Cable not detec
5. HP Client Manager 6 1 Introduction EET EE 2 New Features in HPCM 6 1 isssssssssesssee I II III I Rn ee e nnne nee nene nn enne n nn ene n eene ne enne nnne 4 Understanding how HPCM works sssssssssssee eee eee ener rre 6 Extensive reporting capability eene nennen enne 7 lax e Br Kerr Colo PEERS 7 ETT ERE DLE 7 Health monitoring serenan prec easet vesper pista Ie IM EE MU esas 8 Blteeneriel C a AE E AE E E a Oaa E EAEE 9 Updating system software sssssssssssesee eee ener nennen enn ene en enne eene enne neni 10 BIOS SENNO S oie iet a dexter siseemitm A metit deua uid E M Me UE 11 HPCM installation and evaluation trt t r e r e rrr rr rr r r r r en nennen en enean 13 Integration with other Enterprise Management Solutions ssssssssseeeeeeeeeenens 14 Altiris Connector for HP Systems Insight Manager cccecceeseeeseecseecseecseecseeesaeeaecnaeceseeeseceeeenseenseeens 14 Altiris Connector for HP OpenView ccccccccssscesseeseceseceneeeeseeeseecseecaeecaeeseseecseecaseesseesaeeaeenseesseeeseeeas 14 HP Client Management Solutions eene eere eren eren nnne ens 15 Sure e E EEN EATE E EE E EE E E A E EEan 15 For more information seesseeeeeee eene ee ereee sehen hene nr senses eese tern nr esse ees tere e es e E Eene nes 16 Uy invent Introduction Today s complex client server computing environments can contain hundreds if not thousan
6. Paq Filestore location The Filestore is a repository of SoftPags that can be made available to client machines through the SoftPag Delivery Wizard Filestore Configuration Full path to the Filestore C Program Files Altiris Notification Server NSCap Bin Win32 x86 HPCMS Filestore Update the Filestore Updating the Filestore is a two step process that can take a long time depending on the number of SoftPags in the Filestore Altiris recommends you perform this procedure when the Notification Server is not performing other critical functions First copy the SoftPags you want in the Filestore to the directory listed above After the files have copied successfully update the Filestore by clicking Update Filestore below If you do not copy the SoftPags to the Filestore before updating client computers will not be able to access the SoftPaq updates HP SoftPags can be obtained from HP s website at www hp com support files Through this mechanism HPCM allows you to completely control which SoftPaqs are downloaded and installed on each of your client machines 10 BIOS settings HPCM allows you to modify the BIOS settings on client computers without having to individually visit and reboot each client computer The HP BIOS Administration Wizard helps you change the BIOS settings that HPCM can modily as shown in Figure 8 Figure 8 BIOS setting administration wizard HP BIOS Administration Wizard
7. Port change the Parallel Port availability Available UUID change the UUID status Enable Boot order change the Boot Order Wake on Lan change the Wake on Lan setting Enable Required field uf e nies Altiris Wizard v altiris Wizard Quick R and Settings HP BIOS Setting Administration Web Page Dialog HP BIOS Advanced ASE ata Ward Options ording to the available options HP BIOS Advanced Administration Options Multibay C Device hidden Device available S5 Wake on LAN Enable C Disable Hyper Threading Enable C Disable Integrated Audio HP BIOS Advanced Administration r 26 altiris wizard Back wee Dee cancer Wizard Page 3 of 4 12 HPCM installation and evaluation The best way to learn about the capabilities of HPCM is to install it and use it HP recommends that you do this first in a simple workgroup environment consisting of one Microsoft Windows server and just one client computer This will simplify the installation process and enable you to focus on learning the capabilities of HPCM Once yov re comfortable with the installation and use of HPCM in this environment you can roll it out into your production environment HPCM is available for HP client computers as a free download from the Altiris Web site Installing HPCM is described in detail in the HP Client Manager 6 1 Product Guide which can be downloaded from the Altiris Web site at www altiris com support documentation
8. System software installation HPCM allows you to install or update system software on the client computers from a central Filestore on the HPCM Server Software installations are performed only on those client computers that match the hardware and software criteria that you specify For example you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to schedule the installation of the drivers on the client computers HPCM will install the drivers only on those client computers that contain hardware supported by each particular driver SoftPaqs SoftPags are Web downloadable software packages made available by HP to ensure that our customers have the most up to date and highest quality system software Normally a SoffPaq would be downloaded to each client machine and installed separately With HPCM SoftPaq installation can be configured to happen automatically and remotely across all client computers BIOS Flash HPCM can be used to upgrade the BIOS firmware on client computers HPCM can automatically and remotely update the BIOS on any client computer You can use it to flash a single computer or a group of computers It also allows you to view reports for computers not receiving updates or to see where installation failed Manage HP ProtectTools enabled clients Identify and inventory HP client computers that include the ProtectTools embedded security chip Use the HP Client Manager console to remotely
9. agement Suite and Altiris Asset Management Suite HPCM in concert with NS 6 0 downloads several HPCM agents to each client computer to perform the functions shown above Information reported from the HPCM agents to the HPCM Server is stored in a database Microsoft s SQL database or for evaluation purposes Microsoft s MSDE database This database is also used to store the HPCM configuration information that you specify such as the names of the client computers to be managed HPCM generates and displays its reports from this database The Altiris Console window receives its information from a Microsoft s Internet Information Services IIS Web server The SoftPaq Filestore is used to store the SoftPaqs that will be installed on the client computers such as hardware drivers and BIOS updates Extensive reporting capability HPCM provides extensive and customizable reporting capabilities You can view the standard reports that are pre configured with HPCM or you can create your own customized Web reports HPCM in operation This section shows HPCM in operation to more clearly demonstrate its capabilities We ll focus on the some of the primary capabilities of HPCM shown in Figure 1 Client inventory The Altiris Console Client Inventory screen shown below highlights some of the inventory information that is available from HP client computers In this case Machines by System ID is selected in the left pane and the SyslD for each client mach
10. c Memory diagnostic Serial port diagnostic COMT Parallel port diagnostic LPT1 IDE hard disk diagnostic C PCI bus diagnostic Processor diagnostic Processor diagnostic Memory diagnostic Serial port diagnostic COM1 Parallel port diagnostic LPT1 IDE hard disk diagnostic C PCI bus diagnostic 2 0 2 0 1 6 1 8 1 8 2 3 2 0 2 0 1 6 1 8 1 8 2 3 Tg WebAddress hpdomiprocesson2 DNproci hpdomhprocesson2 proci hpdom memonAl 6 memor hpdom serial eserial zip hpdom parallel 8 parallel hpdom hddide 2 3 hddide hpdom pci l A pci zip hpdom processor2 O praci hpdom processorn2 O proci hpdam memonAl 6 memor hpdomlserialM 8 serial zip hpdom parallel 6 parallel hpdom hddide 2 3 hddide hpdom pci l A pci zip Updating system software HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on client computers HPCM installs software that is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on the HPCM Server The HP SoftPaq Filestore Configuration screen shown below is used to enter the path to the SoftPaq Filestore X e n Figure 7 System software installation sample screen E Configuration Shortcuts 4 Incidents Version No 6 0 5287 HP SoftPaq Filestore Configuration This page lets you to configure the HP Soft
11. d the capabilities of HPCM and how it works you are encouraged to download and install HPCM 6 1 from the Altiris website at www altiris com eval New Features in HPCM 6 1 Improved BIOS information collection BIOS date version number SyslD etc Improved BIOS Settings Wizard lets you remotely set most BIOS settings that are currently available via F10 Setup on client systems such as Remote Wakeup Boot Source enable disable serial ports boot order etc Integration with HP Instant Support Run a system health scan that checks your computers for hardware issues tracked by the HP Instant Support knowledgebase Scan results identify HP SoftPaqs posted on hp com needed to resolve the issues Pointand click to select and download SoftPaqs A SoftPaq package is dynamically created that can be scheduled for delivery to your computers Perform diagnostics on computer components and view reports of test results Connect to an HP Support Representative through an Active Chat session if needed or link to the HP Instant Support knowledgebase for more information In addition to receiving hardware alerts at the management console the IT Administrator now has the option to enable alerts to be displayed locally on the user s computer These alerts include asset changes low free disk space hardware health and low battery Collection of basic inventory extended to include non HP computers Information collected includes manufactu
12. de Manager Operations and Service Desk The connector enables client alerts to be forwarded to the OpenView console Detailed client inventory is made accessible from within HP OpenView providing the information needed to properly troubleshoot problems Using the link from the HP OpenView console to the HP Client Management Solutions you can reduce the time needed to resolve issues such as identifying inventory changes image deployment and software repair and updates Hardware and software inventory can automatically be imported into the Service Desk CMDB For more information on the Altiris Connector for HP OpenView visit www Gltiris com products hpopenview 14 HP Client Management Solutions HP and Altiris have partnered to provide HP Client Management Solutions a complete portfolio of solutions for managing the hardware and software aspects of HP client computers HPCM provides client hardware management and is tightly integrated with the Altiris management infrastructure Additional Altiris client software management solutions based on this same infrastructure are available to provide complete client IT lifecycle management These Altiris solutions address operating system deployment and migration software delivery patch management backup and recovery asset management and more Summary HPCM should be a welcome addition to the manageability toolkit of IT personnel who manage complex HP client computing environments HPCM wil
13. ds of client computers such as workstations business PCs and notebooks Managing the hardware and software on client computers can be challenging and often requires that each computer be visited individually for tasks such as upgrading the BIOS firmware or performing diagnostics It s often difficult to keep track of the computer hardware deployed within the enterprise as well as the version of the operating system installed on each client computer To help solve these problems Hewlett Packard Company HP and Altiris Inc have developed HP Client Manager Software 6 1 HPCM 6 1 HPCM is a free hardware management tool that allows HP workstations business PCs and notebook computers running Microsoft Windows to be efficiently managed from a central location Figure 1 shows HP workstations business PCs and notebook computers connected to a Microsoft Windows 2000 server or Microsoft Windows 2003 server running HPCM This server is called the HPCM Server All operations are performed on the HPCM Server through the Altiris Console window which allows local or remote Web based operation From the Altiris Console window you can obtain information from and perform operations on the client computers Figure 1 HP workstations business PCs and notebook computers connected to a Microsoft Windows 2000 server or Microsoft Windows 2003 server running HPCM 6 1 Health Monitoring p I O Diagnostic Info HP Workstations uu
14. ine is displayed in the right pane Figure 4 Sample Client Inventory display Altiris Console See Se eee See Fa PSE Getting Started Tasks Reports Configuration 4 Shortcuts Incidents agg z AIZI AHAIA a3 amp c somos Dashboards Incidents Notification Server Reports Machines by System Id Name SysID Product Name Serial Number pni AAEE N400C BF4 Evo N400c 1J15JMWZC40R 3j Notification Server Infrastructure N600 0744 Evo N600c J181200P1164 amp Platform Administration N410C 07F0 Evo N410c J24P000P1262 C3 HP Client Manager NC4000 0834 N400c 1234567890 x C HP BIOS XwW5000 0840 hp workstation xw5000 123456789012 Ca HP Client Information XW3100 085Ch HP Workstation xw3100 USB325001W 20 Hi peor m XW1002K 0868h Workstation xw4100 G311853 A01 00050 S Chassis Information NC8000 088C HP Compaq nc8000 J3614PV247 Z Inactive Machines NW8DOD 088C HP Compaq nw8000 J3717PV510 Zh Machines by CPU Speed NCBOO0 0880 hp compaq nc6000 J3614PV575 z wie ae Count TC1100 08B0 HP Tablet PC TR1105 0123456789 e Managed HP gem by Total Mernory XWB8200 D08B4h hp workstation xwB200 2UA425074C S Managed HP Computers by Total Memory Count XwW6200 0868h hp workstation xw6200 000000000003 Managed HP Computers by Type xXwW4200 0914h hp workstation xw4200 xw4200slinsw 35 Managed HP Computers by Type Count TC4200 0938 TC4200
15. initialize the security chip on your computers saving time in setting up a more secure client infrastructure Note This requires HPCM 6 1 SP1 Change BIOS settings When booting a computer you can press the F10 key to pause the boot process in order to change the BIOS settings such as the Storage Options or the Boot Order as shown in Figure 2 After Microsoft Windows has booted on the client computers you can use HPCM to change the BIOS settings simultaneously on multiple client computers without having to visit each computer individually Figure 2 Manually changing BIOS settings using the F10 key Hewlett Packard Setup Utility Boot Order gt IDE CD ROM Drive Diskette Drive USB device Hard Drive Integrated SATA Integrated IDE Broadcom Ethernet controller Broadcom Ethernet controller F5 Disable Enter Drag F10 Accept ESC Cancel These capabilities make it clear that the key benefit of HPCM is increased productivity By quickly gathering information from all of your HP client computers rapidly making changes to client computer system software and changing the BIOS settings all from a central location you ll be much more productive in managing your HP client computers Furthermore HPCM provides a rich set of customizable reporting tools so you can display exactly the information you need to manage your client computers Combined these capabilities translate into greater efficiencies and lower IT costs To better understan
16. l help increase your efficiency and productivity in managing your HP client computers You won t need to visit a particular computer in order to perform tasks like running diagnostics or changing the BIOS settings From the Altiris Console you can perform these tasks centrally and view detailed client information These benefits will help lower your IT costs as well as your overall cost of ownership 15 For more information As noted above HP recommends that you perform a trial download and installation of HPCM to verify for yourself that it will significantly enhance the manageability of your HP client computer systems For further information on HPCM and other HP Client Management Solutions please visit www hp com go easydeploy 2005 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation 403147 001 07 2005 DU e invent
17. or for HP Systems Insight Manager The Altiris Connector for HP Systems Insight Manager enables IT professionals to consolidate deployment and management of HP clients and servers within a single HP Systems Insight Manager console The connector integrates with HP Client Manager and extends HP Systems Insight Manager core functionality with client deployment HP client hardware management and access to additional Altiris lifecycle management functionality Use the connector to e Extend HP Systems Insight Manager by integrating client hardware and software management e Discover and monitor health of HP clients e Manage systems software updates for HP clients Deploy new client systems through an integrated deployment wizard e Remotely troubleshoot HP client problems using in depth diagnostic reports e Access additional client lifecycle tasks through menu links to the Altiris console For more information on HP Systems Insight Manager visit www hp com go hpsim For more information on the Altiris Connector for HP Systems Insight Manager visit www altiris com products hpsimconnector Altiris Connector for HP OpenView HP OpenView provides a proactive service centric approach to monitoring the network systems applications and storage By anticipating hardware and software problems before they occur HP OpenView optimizes system performance and availability The Altiris Connector for HP OpenView extends and enhances HP OpenView Network No
18. rer OS language processor memory and free disk space HP Tool Update Wizard provides an easy method to keep the HP tool components e g SSM Diagnostics used in HP Client Manager up to date Improved WMI event handling on newer desktops and workstations notebooks coming soon e Management of systems with HP ProtectTools embedded security chip requires SP1 Identify and inventory HP client computers that include the ProtectTools embedded security chip Use the HP Client Manager console to remotely initialize the security chip on your computers saving time in setting up a more secure client infrastructure Understanding how HPCM works Understanding HPCM is aided by viewing the HPCM client server block diagram shown in Figure 3 Figure 3 HPCM block diagram HPCM Server Windows 2000 2003 Server Configuration and Reports Database SQL Server or Microsoft Desktop Engine MSDE 2000 Softpag file store HPCM Agents i i Provide inventory Monitor health Run diagnostics Update system software Notification Server 6 Server 6 0 Change BIOS settings Flash BIOS Manage HP Protect Tools Internet Information enabled systems Services IIS web server HP Client Computer Altiris Console via Web browser The underlying infrastructure of HPCM is Notification Server 6 0 NS 6 0 HPCM 6 1 plugs into NS 6 0 as do a number of other manageability solutions from Altiris including Altiris Client Man
19. status at a central console and locally at the client computer reports e Run Instant Support system health scans and diagnostics to reduce hardware troubleshooting e BIOS Update Drivers SoftPaqs time Proactively install drivers and BIOS updates without visiting each HP computer Remotely configure BIOS and security settings including initializing the HP Protect Tools embedded security chip on client computers Change client BIOS settings Change client BIOS advanced settings Health Alerts HP Client Manager is a foundation solution that works with other HP and Altiris IT lifecycle management solutions to address e View HP hardware health reports e Configure health monitoring settings i e Computer migration e Configure client local alert settings e Deployment I 3 e Software delivery Diagnostics e Patch management e View HP Instant Support Diagnostics e Backup recovery reports e Software license management e Configure HP Instant Support Diagnostics settings HP and Altiris have partnered to provide comprehensive tightly integrated systems management S solutions to reduce the cost of owning HP client computers Additional Links e Open HP Active Chat Session Select the links to the left to discover how HP Client Manager can simplify hardware management of HP e HP Client Manager Solutions client computers e Start Altiris Main Web Console 13 Integration with other Enterprise Management Solutions Altiris Connect
20. ted for audio fan or USB Battery charge degradation Note Available health settings and alerts vary by platform Note The number of health events that can be monitored varies by computer model You can also monitor the status of these events using one of the pre configured reports The health monitoring capability of HPCM simplifies the task of hardware change management by alerting you to memory changes disk drive changes or CPU changes In addition to change management security enhancements include chassis intrusion alerts which may indicate the occurrence of a theft Diagnostics Diagnostics are performed on the memory CPU storage devices and I O devices The partial screen capture in Figure 6 shows a typical diagnostics report Errors detected by the diagnostic software are reported in the far right column not shown in this screen shot Figure 6 Sample Diagnostics screen 89 2 0085171Bgl3 3 amp 910095 Diagnostic Results by Module Name ModuleName ModuleDescription Yersion DC 100 DC 100 DC 100 DC 100 DC 100 DC 100 DC 100 Dx6100 Dx6100 Dx6100 Dx6100 Dx6100 Dx6100 D 6100 hpdom processor gen hpdom processor gen hpdom memory gen hpdom serial gen hpdom parallel gen hpdom hddide gen hpdom pcibus gen hpdom processor gen hpdom processor gen hpdom memory gen hpdom serial gen hpdom parallel gen hpdom hddide gen hpdom pcibus gen Processor diagnostic Processor diagnosti
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