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HP U320e User's Manual

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1. Back up system data before installing or changing hardware configurations To start the Configuration Tool 1 Locate the application icon in the folder you created during installation 2 Double click the icon to start the application The main screen has three windows Device Listing Configuration Options and Status Navigating the ATTO Configuration Tool The left side of the Device Listing window lists all devices currently connected to the system Expand the device tree by clicking the to reveal additional detail on connected devices Collapse the branch by clicking the Information and options for a device highlighted in the device listing are presented in the Configuration Options window in the right window pane The currently selected device determines the tabs and panels shown in the Device Listing The Table 3 specifies the tabs that display for the each device type Table 3 Tabs displayed by device type Basic Info Flash Advanced The following tabs display in the Configuration Options window when you select a specific adapter in the Device Listing window e The Basic Info tab provides basic information about the device currently highlighted in the device listing no changes are possible from this screen or information about the host when the Local Host is highlighted The Flash tab provides information about the current revision of the flash firmware loaded on the highlighted host adapter Click the
2. do zwyktych pojemnik w na Smieci Obowiazkiem u ytkownika jest przekazanie zuzytego sprzetu do wyznaczonego punktu zbi rki w celu recyklingu odpadow powstatych ze sprzetu elektrycznego i elektronicznego Osobna zbiorka oraz recykling zuzytego sprzetu pomoga w ochronie zasob w naturalnych zapewnia ponowne wprowadzenie go do obiegu w spos b chroniacy zdrowie cztowieka i srodowisko Aby uzyskac wiecej informacji o tym gdzie mo na przekaza zu yty sprzet do recyklingu nale y sie skontaktowa z urzedem miasta zaktadem gospodarki odpadami lub sklepem w kt rym zakupiono produkt 50 Regulatory compliance and safety Portuguese notice Descarte de Lixo El trico na Comunidade Europeia Este simbolo encontrado no produto ou na embalagem indica gue o produto n o deve ser descartado no lixo dom stico comum E responsabilidade do cliente descartar o material usado lixo el trico encaminhando o para um ponto de coleta para reciclagem A coleta e a reciclagem seletivas desse tipo de lixo ajudar o a conservar as reservas naturais sendo assim a reciclagem ser feita m de uma forma segura protegendo o ambiente e a sa de das pessoas Para obter mais informa es sobre locais que reciclam esse tipo de material entre em contato com o escrit rio da HP em sua cidade com o servico de coleta de lixo ou com a loja em que o produto foi adquirido Slovakian notice Likvid cia vyradenych zariadeni v dom cnostiach v Europskej
3. nii Symbol na vyrobku alebo jeho baleni oznacuje Ze dany vyrobok sa nesmie likvidovat s domovym odpadom Povinnostou spotrebitela je odovzdat vyraden zariadenie v zbernom mieste ktor je ur en na recykl ciu vyraden ch elektrick ch a elektronick ch zariaden Separovan zber a recykl cia vyraden ch zariaden prispieva k ochrane prirodnych zdrojov a zabezpe uje e recykl cia sa vykon va sp sobom chr niacim udsk zdravie a ivotn prostredie Inform cie o zbern ch miestach na recykl ciu vyraden ch zariaden v m poskytne miestne zastupite stvo spolo nos zabezpe uj ca odvoz domov ho odpadu alebo obchod v ktorom ste si v robok zak pili Slovenian notice Odstranjevanje odslu ene opreme uporabnikov v zasebnih gospodinjstvih v Evropski uniji Ta znak na izdelku ali njegovi embala i pomeni da izdelka ne smete odvre i med gospodinjske odpadke Nasprotno odslu eno opremo morate predati na zbirali e poobla eno za recikliranje odslu ene elektri ne in elektronske opreme Lo eno zbiranje in recikliranje odslu ene opreme prispeva k ohranjanju naravnih virov in zagotavlja recikliranje te opreme na zdravju in okolju ne kodljiv na in Za podrobnej e informacije o tem kam lahko odpeljete odslu eno opremo na recikliranje se obrnite na pristojni organ komunalno slu bo ali trgovino kjer ste izdelek kupili User guide 51 Spanish notice Eliminacion de residuos de equipos el ctricos y
4. Dutch notice za a s j Vo Re 46 Enielisninelic nee S a Me ara az aries 46 Eslomiari NOICE a s an eee ee be e e ea e ee 46 Finnish notice 1 b Bodo Robo ew eee AA AA Rw 47 French notice sob S 4 bo s Oo RE o 3 47 Eengel bo V S a bo a b V A RE SEE avis in 4 Greek notic 4 aa ina 48 Hungarian notice 48 Italian notice aa 49 IGIVIOR NONS 3 z me ae 49 EE lt a ab re ei a a a cmd ee 50 Polish notice inox id E ERR a E 50 Portuguese notice 5 Slovakian notice 51 Slovenian notice lt lt lt 2 a a a a 51 Spanish nonce an S bov D GABE RP EHE EEG s ielas A 52 Swedish notice I 52 B Electrostatic discharge e B Preventing electrostatic damage aaa 53 Grounding methods s su b whee eae e bob be b bob b A 53 Glossary OS IO hee eh hehehehe eke eer ee 09 Figures 0 N O On E UN gt RIECONENIS s unu aL 63 BS D i Removing the bracket screws Removing the stand offs lt lt lt lt lt oo on Card with low profile bracket Connecting the SCSI cable and terminator Domain Validation Utility 2 2 2220 ATTO Technology Bonner Adapter in Windows Device Manager User guide Tables NO OBR ON Document conventions a a a a a a a SCSI capabilities Tabs displayed by device type Windows installation troubleshooting table Linux troubleshooting table Messages from NVRAM tab acti Messages from Flash tab a
5. Enabled for this ID 28 Configuration tool Choices 40 20 20 10 and 10 5 Default 40 20 Specifies the maximum synchronous transfer rate to be negotiated when the adapter detects a Single Ended SCSI bus The bus is Single Ended when Ultra SCSI devices are connected to the bus Read only no choices Default 3 The time delay between the reset of the SCSI bus and the scanning of the SCSI bus This is a read only parameter Choices Disabled Enabled Default Enabled If enabled improves performance by reducing the time required to gain control of the SCSI bus QAS can only be enabled if all target settings are set to Sync DT IU and all devices on the bus support GAS Choices Disable ID 0 0 7 0 63 Default 0 7 Specifies the number of LUNs that the driver addresses when scanning for devices determined as follows e Disable ID Target ID is bypassed and not scanned e 0 Scan LUN O for this target ID e 0 7 Scan LUNs O to 7 for this target ID e 0 63 Scan LUNs O to 63 for this target ID Choices Enabled Disabled Default Enabled Specifies whether a device is allowed to disconnect from the SCSI bus during SCSI command processing The device determines when it disconnects This setting does not force the device to disconnect Choices Enabled Disabled Default Enabled Specifies the driver if SCSI commands can use the Tag Command feature to send multiple commands to a device Choices 0 127 Default 127 The
6. Half height bracket e CD containing documentation drivers and utilities Getting started poster and warranty card System requirements To install and use the HP StorageWorks U320e SCSI Host Bus Adapter you will need e A computer with an available x4 PCI Express expansion slot or larger such as x8 or x 16 The HP StorageWorks U320e SCSI Host Bus Adapter package A CAUTION The host bus adapter contains components that are sensitive to electrostatic discharge ESD The host bus adapter can be damaged by electrostatic discharge Keep parts in electrostatic containers until needed Ensure that you are properly grounded when touching static sensitive components Installation overview A WARNING To reduce the risk of personal injury or damage to the equipment consult the safety information and user documentation provided with the server before attempting the installation Many servers are capable of providing energy levels that are considered hazardous and are intended to be serviced only by qualified personnel who have been trained to deal with these hazards Do not remove enclosures or attempt to bypass any interlocks that may be provided for the purpose of removing these hazardous conditions User guide 13 A WARNING When installing the adapter in a server in a rack to reduce the risk of personal injury or damage to the equipment adequately stabilize the rack before extending a component outside the rack Extend only one
7. The SCSI host adapter fails its Power On Self Test The software application being used to communicate with the attached SCSI devices reports Parity or communication errors 34 Troubleshooting Troubleshooting steps When working properly the host adapter will be listed in the Windows Device Manager as shown in Figure 8 on page 32 The driver may not be properly installed See Installing Windows drivers on page 18 for instructions on installing the operating system driver The firmware and driver may not be at compatible revision levels The drivers are updated more freguently than the firmware therefore the revision levels are seldom the same The latest driver might also reguire a firmware update See http www hp com support u320e to verify that the system has the latest firmware and driver version The firmware version can be viewed when the host adapter is detected during the computer s BIOS scan The driver version can be verified from within the Device Manager Check the SCSI cables and devices see Investigating the SCSI cables and devices page 31 The ATTO Configuration Tool validates the structure of the file If it does not pass the validation checks the file is rejected The image file may be corrupted Try downloading the image file from http www hp com support u320e again The BIOS driver will perform several checks to verify that the host adapter is functioning If the BIOS driver determines that the
8. attempted until a valid mode of operation is found Problems detected by the Enhanced Integrity Test include cables with incorrect impedance bad SCSI device spacing poor termination marginal transceivers excessive crosstalk and excessive system noise e Margining Test varies driver signal strength by 20 and verifies the integrity of the subsystem using the same methods as the Enhanced Integrity Test Failure indicates that the subsystem is close to failure because inferior components are significantly degrading SCSI bus signals and thus lowering the signal margins This can result in sudden subsystem failure or intermittent integrity errors Installing tne Domain Validation utility To install the Domain Validation utility from the product CD Load the product CD into the computer The CD will display an HTML page Click the arrow next to Utilities in the Extras section Double click win_app_hbautil_330hp exe to extract the files Navigate to the location where you extracted the files Double click Setup msi od K Follow the directions in the installer to finish the installation To install the Domain Validation utility from the HP website 1 Download the Domain Validation utility from http www hp com support u320e The package is a self extracting archive 2 In Windows Explorer navigate to the location of the downloaded package Double click the package to extract the files 3 Navigate to the location where you ext
9. component at a time A rack may become unstable if more than one component is extended The installation procedure involves the following steps 1 ee F Planning the installation see page 14 Preparing the server see page 16 Installing the adapter hardware see page 17 Connecting the devices see page 17 Validating the SCSI bus see page 19 Planning the installation To minimize system downtime plan the installation before powering off the server 1 Plan the SCSI busses The adapter has two channels When planning your SCSI busses keep the following in mind e Total bus cable length varies by the type of attached devices See Table 2 for details on maximum cable length See the documentation for your devices to find the cable length inside the device Table 2 SCSI capabilities SCSI standard Bus speed Bus width bits Max Max bus length in meters Max bus length in meters in meters Max device 1 MB sec max ende P support 01 1h 167 fast Wide scsi 20 e 8 Mo Wide Ultra WIDE 40 16 1 5 SCSI Wide Ultra WIDE 40 16 3 4 SCSI Hncluding the HBA e If you combine wide 16 bit and narrow 8 bit devices on the same SCSI bus connect the wide devices first closest to the connector e Refer to the documentation for your SCSI devices to determine whether they are Ultra2 Ultra 160 or Ultra320 SCSI EY NOTE HP recommends not mixing Single Ended and LVD devices on the same bus because the host adapter card
10. computer and intelligent devices including hard disks floppy disks CD ROM printers scanners etc An electrical signal protocol that transmits information through changes in voltage Single ended SCSI uses standard TTL signal and ground pairs to transmit information over the SCSI bus Logical layout of the parts of a computer system or network and their interconnections SCSI is a parallel bus technology that is dependent on signals being transmitted on parallel wires simultaneously At higher speeds minute differences in wire lengths and transmission characteristics could cause problems Training pattern testing measures these minute differences and compensates for them A transmitter receiver module The rate at which bytes or bits are transferred as in megabytes or gigabits per second User guide 57 58 Glossary Index A audience 7 Avis Canadien regulatory compliance notice 43 B batteries Taiwan EPA recycling and disposal 44 boot straps using 53 BSMI regulatory compliance notice 43 C cables FCC compliance statement 42 shielded 42 Canada regulatory compliance notice 43 Class A equipment Canadian compliance statement 43 Class B equipment Canadian compliance statement 43 configuration tool 25 installing 25 troubleshooting 36 using 26 conventions document 7 text symbols 7 cord See power cord 44 current rating 44 customer self repair 8 D declaration of conformity 4
11. forest r genvinding af kasseret elektrisk og elektronisk udstyr Den centrale modtagelse og genvinding af kasseret udstyr NN forbindelse med bortskaffelsen bidrager til bevarelse af naturlige ressourcer og sikrer at udstyret genvindes p en made der beskytter bade mennesker og milj Yderligere oplysninger om hvor du kan aflevere kasseret udstyr til genvinding kan du f hos kommunen den lokale genbrugsstation eller i den butik hvor du kobte produktet User guide 45 Dutch notice Verwijdering van afgedankte apparatuur door priv gebruikers in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden gedeponeerd bij het normale huishoudelijke afval U bent zelf verantwoordelijk voor het inleveren van uw afgedankte apparatuur bij een inzamelingspunt voor het recyclen van oude elektrische en elektronische apparatuur Door uw oude apparatuur apart aan te bieden en te recyclen BEE kunnen natuurlijke bronnen worden behouden en kan het materiaal worden hergebruikt op een manier waarmee de volksgezondheid en het milieu worden beschermd Neem contact op met uw gemeente het afvalinzamelingsbedrij of de winkel waar u het product hebt gekocht voor meer informatie over inzamelingspunten waar u oude apparatuur kunt aanbieden voor recycling English notice Disposal of waste equipment by users in private household in the European Union This symbol on the product or on its packaging indica
12. is properly seated and tighten the screws on the connector Connect the other end of the cable to the first device in the bus Connect the rest of the devices to each other if applicable Repeat to connect the devices to the second bus if applicable Y DA IES ag OO KEE EREA dl q A EE EE d IED ED 11318 Figure 5 Connecting the SCSI cable and terminator 1 SCSI cable connection on the adapter 2 SCSI cable connection on the device 3 SCSI terminator 2 Connect a terminator to each device at the end of a SCSI bus 3 Reconnect the power cables User guide 17 4 Power up the server and peripherals The HP U320e SCSI Host Bus Adapter comes pre configured to operate properly in a variety of common setups However some systems may benefit by tuning the adapter for a specific application See Chapter 4 on page 25 for information on changing host adapter settings Installing drivers After installing the HP StorageWorks U320e SCSI Host Bus Adapter you must configure your system to recognize and use it by installing drivers for your operating system E NOTE If you already have one or more HP StorageWorks U320e SCSI Host Bus Adapters installed in the server and you are installing additional adapters you do not need to install drivers unless you are updating a previously installed driver Windows To install the Windows driver from the product CD Load the product CD into the computer The CD will display an HTM
13. provides patches for the AH627A driver in the Linux 2 4 and 2 6 kernels to allow the driver to operate on the HP StorageWorks U320e SCSI Host Bus Adapter Updating firmware The HP StorageWorks U320e SCSI Host Bus Adapter ships with the latest firmware installed If you are installing a new adapter you do not need to update the firmware If you are upgrading a previously installed driver update the adapter firmware to ensure proper operation Visit http www hp com support u320e for the latest drivers and firmware To update the firmware also called flash using the ATTO Configuration tool 1 2 3 4 9 6 7 Install the Configuration Tool on your system See Installing the ATTO Configuration Tool page 25 Download the flash bundle from hitp www hp com support u320e and extract the firmware files to your desktop Launch the Configuration Tool In the Device window select the ATTO Express PCI UL5D adapter In the Flash window click Browse to find the flash bundle that you previously downloaded to your desktop Click Update to update the flash ROM in the adapter Reboot your system for the flash changes to take effect Validating the SCSI bus Windows only On Windows install and run the SCSI Domain Validation utility to verify the connections in the SCSI busses See SCSI Domain Validation utility Windows only on page 21 for more information User guide 19 20 Installation 3 SCSI Domain Validat
14. spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment such as personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user The rating label on the device shows which class A or B the equipment falls into Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC logo or FCC ID on the label Once the class of the device is determined refer to the following corresponding statement Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to rad
15. when the system is booted To enable driver autoload in Red Hat 4 add the following line to up after the computer was rebooted The host adapter can detect the target device at LUN O but not the devices at LUN 1 or higher in Red Hat Linux version 3 with kernel 2 4 On certain 64 bit platforms the driver Makefile may be unable to detect the correct CPU architecture when compiling the driver an error such as ccl error 4 CPU you selected does not support x86 64 instruction set The connected SCSI devices are not detected by the operating system etc modprobe conf after installing the driver alias scsi hostadapterX express Where X is the next available To enable driver autoload in Red Hat 3 add the following line to etc rc modules after installing the driver modprobe express2 Note you may need to create etc rc modules and make it executable with chmod x etc rc modules When using version 2 4 of the Linux kernel e g Red Hat 3 devices on LUN 1 or higher may not be detected automatically when the driver is loaded This is a known issue with the 2 4 kernel To manually detect such devices issue the following command echo scsi add single device lt h gt lt b gt lt t gt lt 1 gt gt iprocd s5081 8087 Where lt h gt is the host lt b gt is the bus always O for ATTO drivers lt t gt ii the target and lt I gt is the LUN You can confirm that the device has been detected by ch
16. 2 directive waste electrical and electronic equipment 45 disposal waste equipment for EU private households disposal Taiwan EPA battery 44 dissipating floor mats 53 document conventions documentation providing feedback 9 drivers installing 18 E electrostatic damage prevention 53 ESD electrostatic discharge obtaining additional information 53 prevention measures 53 storing products 53 transporting products 53 European Union regulatory compliancex09 notice 43 F FCC Federal Communications Commission Class A Equipment compliance notice 41 Class B Equipment compliance notice 42 declaration of conformity 42 modifications 42 notice 4 features 11 Federal Communications Commission See FCC 41 firmware settings 2 updating 19 flash See firmware floor mats dissipating 53 G ground strap specifications 53 grounding methods 53 straps wearing 53 suggested equipment for 53 H heel straps using 53 help obtaining 8 P address for FCC questions 42 series number 4 technical support 8 telephone number FCC questions 42 IEC EMC worldwide regulatory compliance notice 43 User guide 59 installation connecting devices 17 drivers 18 installing the adapter hardware 17 planning 14 preparing the server 16 replacing the bracket 15 system requirements 13 troubleshooting Linux 35 troubleshooting Windows 32 updating firmware 19 J Japan r
17. A ehi 8 PIP WO m b p obo hee ss AAA 8 Documentation feedback 22 lt lt lt 4 9 1 Features aio RE b 880513020 na k u Summary of specifications ie IERP ie 11 2 Installation O System requirements 13 Installation overview c z BOH kee ee LR LARE 13 Planning the installation lt lt 2 lt lt ee 14 Preparing the server 4 4 ua BO S R SO E U A ee bo 16 Installing the adapter hardware 17 Connecting the devices 17 Installing drivers s sor 5b es ee Ree dav A 18 WINDOWS 44225458 A ee i 18 libia enna 18 Updating firmware oa a a a a a 19 Validating the SCSI bus Windows only e 19 3 SCSI Domain Validation utility Windows only 21 Installing the Domain Validation utility a zzz zzz 21 Running the Domain Validation utility o 22 4 Configuration tool ks eg k am a 22840142538 lt Installing the ATTO Conquista lodi DEENEN 25 Using the Configuration Tool a 26 Navigating the ATTO Configuration Tool e 26 NVRAM S HDO s s s b b ee ie OG R a s a en 27 5 Troubleshooting 4 x 6 ua a aaa 3 Investigating the adapter installation lt lt lt lt 2 nn non nn 3 Investigating the SCSI cables and devices 3 Windows installation troubleshooting oa a a a a 32 Linux installation troubleshooting 35 Configuration Tool messages 36 Maximizing performance in Windows 37 Use
18. Browse button at the bottom of the tab to search for new flash files on your system Flash files have filenames of the form FlashBundle_2004_02_20 21P The Advanced tab is not supported for the HP StorageWorks U320e SCSI Host Bus Adapter and will display a message When you select a specific channel under an HP StorageWorks U320e SCSI Host Bus Adapter or ATTO host adapter in the Device Listing the NVRAM panel displays the NVRAM parameters applicable 26 Configuration tool to the adapter and channel selected See NVRAM settings on page 27 for information about the NVRAM settings PCI information is displayed in the PCI Info tab The current status of the Configuration Tool is represented in the Status window at the bottom of the display screen The About panel selected from the About menu item in the Help tab is an informational screen only The panel displays a list of components installed for the ATTO Configuration Tool and the tool s version number NVRAM settings Ef NOTE The HP StorageWorks U320e SCSI Host Bus Adapter is designed to operate properly using factory settings Entering invalid or incorrect settings when using an NVRAM configuration utility such as the ATTO Configuration Tool may cause your host adapter to function incorrectly A CAUTION Back up system data before installing or changing hardware configurations Use caution when making changes to NVRAM settings and only make changes to those you are famil
19. HP StorageWorks U320e SCSI Host Bus Adapter User guide AH 6 2 7 9600 1 Part number AH627 9600 lst edition March 2007 Legal and notice information Copyright 2007 Hewlett Packard Development Company L P Confidential computer software Valid license from HP required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows Windows XP and Windows NT are U S registered trademarks of Microsoft Corporation Adobe and Acrobat are trademarks of Adobe Systems Incorporated UNIX is a registered trademark of The Open Group ATTO is a trademark of ATTO Technology Inc Contents About this guide en dd Intended audience LL 7 Document conventions and symbols 7 HP technical support s cc sz 0 3 u BABE S nier s ES PASSAS i 8 Customer self repair e 8 Product warranties lt z inn B RA LELE vas 8 Subscription service ar
20. L page Click the arrow next to Drivers in the Extras section Double click the driver package for your operating system to extract the files Navigate to the location where you extracted the files Double click setup exe Click Install To install the Windows driver from the HP website CER 1 Download the driver package for your operating system from hitp www hp com support u320e The driver package is a self extracting archive 2 In Windows Explorer navigate to the location of the downloaded driver package Double click the driver package to extract the files 3 Navigate to the location where you extracted the files 4 Double click setup exe 5 Click Install Linux To install the Linux driver package from the product CD 1 Load the product CD into the computer The CD will display an HTML page 2 Click the arrow next to Drivers in the Extras section 3 Copy the Linux driver package to the file system 4 Unzip the driver package and view the readme txt file for release notes and installation instructions HP provides patches for the AH627A driver in the Linux 2 4 and 2 6 kernels to allow the driver to operate on the HP StorageWorks U320e SCSI Host Bus Adapter To install the Linux driver package from the HP website 1 Download the Linux driver package from hitp www hp com support u320e 18 Installation Unzip the driver package and view the readme txt file for release notes and installation instructions HP
21. TOU NAEKTPIKOU KAI NAEKTPOVIKOU EGOTT IGHOU H GEXWPIOTI GuAAOYyN Kal AVAKUKAWON TOU XPNOTOU EEOTT IOUOU GAC KATA TNV ATTOPPIWI Ba GUUBAAE OTN IAT PNON TUV PUJIKWV TTOPWV KAI Ba SIACMAAICE TI n AVAKUKAWON YIVETAI HE TPOTTO TTOU TTPOOTATEUEI TNV AV PUTTIVI UNEIO KAI TO TIEPIBAGAAOV 10 TTEPIOO TEPES TTANPOMOPIES OXETIK UE TO TTO UTTOPEITE VA TTAPQ WOETE TOV AXPNOTO EEOTT IOUO CAC VIG AVAKUKAWON ETTIKOIVWVNOTE HE TO APU IO TOTTIKO ypapelo TNV TOTTIKN UTTNPEOIA dIABEONG OIKIAKWV ATTOPPIUNATWV N TO KAT CTNUU OTTOU OVODOOOTE TO TTPOIOV Hungarian notice Kesz lekek mag nh ztart sban t rten selejtezese az Europai Uni ter leten A kesz leken illetve a k sz l k csomagolasan l that azonos szimb lum annak jelzesere szolgal hogy a kesz l k a selejtez s soran az egyeb h ztart si hullad kt l elt r m don kezelend A v s rl a hullad kk v lt kesz leket k teles a kijel lt gyujtohelyre sz llitani az elektromos s elektronikai k sz l kek ujrahasznositasa c lj bol A hullad kk v lt k sz l kek selejtez skori begy jt se s jrahasznos t sa hozz j rul a term szeti er forr sok meg rz s hez valamint biztositja a selejtezett term kek k rnyezetre s emberi eg szs gre n zve biztons gos feldolgoz s t A begy jt s pontos hely r l b vebb t j koztat st a lakhelye szerint illet kes nkorm nyzatt l az illet kes szem teltakar t v llalatt l ill
22. Te AA E ER A ER VCCD DIE CHSC FABRE CT IDEEN ZERA CEATA FAME LTWETA OBB ART LEV a TREE LT IP aha t VRS SHOT eo ET Huth HA IE TIE LD KVL L TFA VCCI mv VO H KRORIC TER PS ORE RARLERE ER HE D EA Az VCCD DEM ADX Z Z AA RADAR CT LORBZZERHTENTACER As Old L n ET COWMSICITEAAD BORAT BALIERNAIENDUET Korean notices Safety Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the EUR Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Power cords The power cord set must meet the requirements for use in the country where the product was purchased If the product is to be used in another country purchase a power cord that is approved for use in that country The power cord must be rated for the product and for the voltage and current marked on the product electrical ratings label The voltage and current rating of the cord should be greater than the voltage 44 Regulatory compliance and safety and current rating marked on the product In addition the diameter of the wire must be a minimum of 1 00 mm or 18 AWG and the length of the cord must be between 1 8 m 6 ft and 3 6 m 12 ft If you have questions about the type of power cord to use contact an HP authorized service provider E NOTE Route power cords so t
23. adapter has non functioning hardware it will not complete the initialization of the operating system driver If the BIOS driver determines that the firmware on the adapter is not functioning it will complete the initialization in degraded mode Under Windows degraded mode will not perform I O but will allow the end user to flash the adapter with working firmware The POST failure will be recorded in the Windows Event Log Try to re flash the firmware using the Configuration Tool If the problem persists replace the host adapter Check the SCSI cables There could be slight damage to one conductor causing intermittent failures Ultra320 SCSI requires high quality cables that are specifically rated for the Ultra320 transmission speeds Try slowing down the data transmission rate by lowering the sync rate for the drive in question To do this launch the ATTO Configuration Tool Double click on the drive you want to change The current sync rate will be displayed Lower it then close and save the changes Reboot You can also modify the sync rates by entering the Ctrl Z SCSI setup program during boot If this resolves the issue the SCSI device may need to be replaced Linux installation troubleshooting Table 5 Linux troubleshooting table Troubleshooting steps The host adapter driver was loaded properly and everything was working but the devices do not show On some Red Hat Linux distributions the driver may not automatically load
24. ally responds depending on configuration Bit Error Rate A measure of transmission accuracy the ratio of bits received in error to bits sent Smallest unit of data a computer can process a single binary digit with a value of either O or 1 a collection of unbroken signal lines used to transmit information from one part of a computer system to another Taps on the lines connect devices to the bus an ordered set of 8 bits a point to point link which transports data from one point to another Central Processing Unit The portion of the computer that performs computations Cyclic Redundancy Checking an error correcting code which calculates a numeric value for received and transmitted data If no error has occurred during transmission the CRC for both received and transmitted data should be the same A value in the frame header of each frame which identifies the port in the node where the frame is being sent A program that allows a microprocessor to direct the operation of a peripheral device Direct Memory Access A way to move data from a storage device directly to RAM without using the CPU s resources Allows a peripheral to control the flow of data to and from system memory by block as opposed to allowing the processor to control the data by bytes PIO or programmed I O Before sending data domain validation verifies that the physical connection is capable of handling the negotiated transfer speed If the system determines
25. and o the computer If the problem follows the host adapter replace it with a new adapter Verify that the latest version of the computer BIOS is installed Use caution when updating the computer s BIOS A mistake could leave the system in an unusable state 32 Troubleshooting Troubleshooting steps The host adapter is installed in the computer but it does not appear during the system BIOS scan The computer freezes when the ATTO banner is displayed during the system BIOS scan The system s BIOS scan recognizes the host adapter but it does not detect any of the connected SCSI devices The computer s BIOS scan recognizes the host adapter but only detects connected SCSI devices on one of the busses The other bus reports no devices Check the adapter installation see Investigating the adapter installation page 31 Verify that the latest version of the computer BIOS is installed Use caution when updating the computer s BIOS A mistake could leave the system in an unusable state Remove any non vital PCI cards from the system to determine if there is a PCI bus conflict Disconnect any SCSI devices from the host adapter and reboot the computer If this resolves the issue check the SCSI cables and devices see Investigating the SCSI cables and devices page 31 If the computer still does not boot try installing the host adapter in a different computer If the host adapter works in the new computer try
26. ces may at first appear to work correctly but occasional O errors occur without proper termination e Termination power Host adapters supply termination power to the bus at all times and many SCSI devices are also able to supply termination power SCSI signal quality particularly with long or marginal quality cables may be improved if the device supplies the termination power See your device documentation for information on your device s ability to supply termination power Review system documentation to select an appropriate slot to install the adapter The combined power consumption of the expansion slots must not exceed the limits for your system If you have more than one expansion card installed ensure power consumption is within the limits outlined for your system If the selected installation slot is low profile replace the mounting bracket on the adapter a Remove the two screws on top of the board that secure the bracket to the board as shown in Figure 2 Le E m da Quo Quo A il 11314 Figure 2 Removing the bracket screws User guide 15 b Use a small flat screwdriver to remove the four stand offs on the external connectors as shown in Figure 3 11815 Figure 3 Removing the stand offs c Remove the bracket and replace it with the low profile bracket Verify that the new bracket is oriented correctly as shown in Figure 4 11316 Figure 4 Card with low profile bracket d Replace the four s
27. ctions OMe os os s amp 5 x 6 E a 2 ck k 6 amp es 14 26 32 35 36 37 About this guide This guide provides information about installing and connecting devices to the HP StorageWorks U320e SCSI Host Bus Adapter e configuring the HP StorageWorks U320e SCSI Host Bus Adapter troubleshooting the HP StorageWorks U320e SCSI Host Bus Adapter Intended audience This guide is intended for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in servicing computer equipment and trained in recognizing hazards in products with hazardous energy levels Document conventions and symbols Table 1 Document conventions Convention Hememt O O Blue text Table Cross reference links and e mail addresses Blue underlined text http www hp com Website addresses Bold text Keys that are pressed Text typed into a GUI element such as a box e GUI elements that are clicked or selected such as menu and list items buttons tabs and check boxes Italic text Text emphasis Monospace text File and directory names System output Code e Commands their arguments and argument values Monospace italic text Code variables e Command variables Monospace bold text Emphasized monospace text A WARNING Indicates that failure to follow directions could result in bodily harm or death A CAUTION Indicates that failure to follow direct
28. defaults offer the best performance possible The value should not be changed unless instructed by an HP Support representative Choices Enabled Disabled Default Enabled Specifies whether the selected target transfers data as synchronous transfer rates or at the asynchronous rate The maximum synchronous rate to negotiate is specified in the Sync Rate parameter Sync Rate MB s Wide Transfers Choices Sync DT IU 320 160 Sync DT 160 80 40 Sync ST WIDE 80 40 20 10 Sync ST Narrow 40 20 10 5 Default Sync DT IU 320 If synchronous transfers are enabled the sync rate specifies the maximum rate at which host bus adapter negotiates with the selected target ID Set the rate to the maximum valve supported by the host adapter If excessive SCSI errors occur you have long cables or there are many devices on the bus you might want to reduce the Sync Rate valve Slowing the transfer rate may increase the reliability of the SCSI bus Choices Disabled Enabled Default Enabled Specifies whether the initiator negotiates wide data transfers If the parameter is disabled narrow data transfers are negotiated Wide Transfers is automatically set to Enabled when the Sync Rate specifies a DT rate The DT sync rates must have wide data transfers User guide 29 AU Configuration tool 5 Troubleshooting This chapter describes troubleshooting techniques that can be used to identify and resolve issues associated with t
29. ditional information see the following HP websites e http www hp com e http www hp com go storage e hitp www hp com service_locator e http www hp com support manuals 8 About this guide e http www hp com support downloads Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to storagedocs feedback hp com All submissions become the property of HP User guide 10 About this guide 1 Features The HP StorageWorks U320e SCSI Host Bus Adapter represents the seventh generation of parallel SCSI technology an I O interface that is committed to increased performance while maintaining backward compatibility and legacy support The HP StorageWorks U320e SCSI Host Bus Adapter is a dual channel Ultra 320 SCSI PCIExpress PCle host adapter Summary of specifications Re Tee TT Number of peripherals that can 15 per channel see Table 2 page 14 be connected 0 7 LUNs by default For more information about the adapter features specifications and compatibility see the Technical specifications on page 39 User guide 11 12 Features 2 Installation A CAUTION Back up your system data before changing or installing hardware Follow the steps in this chapter to install the host bus adapter 11312 Figure 1 Kit contents The HP StorageWorks U320e SCSI Host Bus Adapter package includes Host bus adapter e
30. e of applications However some applications may benefit from modification of the adapter NVRAM settings that tune the adapter for a specific performance range Installing the ATTO Configuration Tool To install the ATTO Configuration Tool from the product CD EI NOTE The version on the product CD may be older than the version on the website Please check the HP website for newer versions 1 2 3 4 Load the product CD into the computer The CD will display an HTML page Click the arrow next to Utilities in the Extras section On Windows double click win_app_configtoo1_308 exe Follow the instructions in the installer to finish the installation On Linux double click Inx app configtool 308 bin If the executable bit is not set run sh z path to bin gt To install the ATTO Configuration Tool from the HP website 1 2 3 Download the ATTO Configuration Tool from http www hp com support u320e to your filesystem Navigate to the downloaded file Double click the downloaded file to start the installer Follow the instructions in the installer to finish the installation User guide 25 Using the Configuration Tool E NOTE The HP StorageWorks U320e SCSI Host Bus Adapter is designed to operate properly using factory settings Entering invalid or incorrect settings when using an NVRAM configuration utility such as the ATTO Configuration Tool may cause your host adapter to function incorrectly A CAUTION
31. e test being run The Changed column indicates whether the negotiated value changed as a result of the SCSI Domain Validation tests If the value did change the connection between the initiator and the target device may not have been optimized 22 SCSI Domain Validation utility Windows only The SCSI Domain Validation help text provides useful information about setting up the tests Review the help text for a more detailed explanation of the tool User guide 23 24 SCSI Domain Validation utility Windows only 4 Configuration tool The HP StorageWorks U320e SCSI Host Bus Adapter ships with the latest firmware installed and configuration set to work in most installations Use the ATTO Configuration Tool to see information about installed adapters drivers and devices and change NVRAM settings on the adapter This program executes under Windows XP 2000 Server 2003 Linux 2 4 and 2 6 kernels The ATTO Configuration Tool displays The names of HP StorageWorks U320e SCSI Host Bus Adapters and other ATTO adapters installed in the system Information about the drivers controlling the adapters including version information for both the currently executing driver and the flash image Information about the devices attached to the HP StorageWorks U320e SCSI Host Bus Adapter and ATTO adapters Ef NOTE The factory settings on the HP StorageWorks U320e SCSI Host Bus Adapter should provide excellent performance for a wide rang
32. ecking for it in proc scsi scsi Specity the correct architecture when running the make command For example make install ARCH x86 64 Verity the driver is loaded by examining the output of the Ismod command for express2 Check proc scsi scsi to see a list of devices that are known by the operating system This will only list the device at LUN O and its negotiated speed User guide 35 Troubleshooting steps The host adapter is The command dmesg can be used to see what devices are detected on recognized but it does not each SCSI bus detect any of the connected Check the SCSI devices and cables see Investigating the SCSI cables SCSI devices and devices page 31 Try putting the host adapter in a different PCI slot Try updating the firmware on the host adapter as described in Updating firmware If all else fails replace the SCSI host adapter The computer recognizes the The command dmesg can be used to see what devices are detected on host adapter but only detects each SCSI bus connected SCSI devices on e Swap the devices and cables from the SCSI bus that appears to be one of the busses The other working with the one having issues If the issue follows the bus replace bus reports no devices the SCSI host adapter If the issue follows the attached SCSI devices check the SCSI devices and cables see Investigating the SCSI cables and devices page 31 The host adapter is detected The command dmesg ca
33. egulatory compliance notice 44 K Korean regulatory compliance notice 44 L laser radiation warning 43 regulatory compliance notice 42 Linux installing drivers 18 troubleshooting installation 35 N NVRAM settings 27 P parts proper handling 53 storing 53 transporting 53 performance troubleshooting 37 power cord compliance notice 44 current rating 44 replacement 45 set 44 voltage rating 44 preventing electrostatic damage 53 R recycling Taiwan EPA battery 44 60 regulatory compliance information number 41 notices BSMI 43 Canada 43 Class A 41 Class B 42 European Union 43 HP series number 41 IEC EMC statement worldwide 43 Japan 44 Korean 44 lasers 42 modifications 42 shielded cables 42 replacing a power cord 45 RFI EMI connector hoods 42 S Safety notices 44 series number regulatory compliance 41 specifications 11 technical 39 static dissipating work mat 53 static safe containers storing products 53 transporting products 53 straps ground boot 53 heel 53 toe 53 Subscriber s Choice HP 8 symbols in text 7 T Taiwan EPA battery recycling and disposal 44 technical specifications 39 technical support HP 8 service locator website 8 telephone numbers FCC questions 42 text symbols 7 toe straps using 53 tools conductive type 53 troubleshooting configuration tool 36 Linux installation 35 performance 37 Windows installatio
34. electr nicos por parte de usuarios particulares en la Union Europea Este simbolo en el producto o en su envase indica gue no debe eliminarse junto con los desperdicios generales de la casa Es responsabilidad del usuario eliminar los residuos de este tipo deposit ndolos en un punto limpio para el reciclado de residuos el ctricos y electr nicos La recogida y el reciclado selectivos de los residuos de aparatos el ctricos en el momento de su eliminaci n contribuir IE a conservar los recursos naturales y a garantizar el reciclado de estos residuos de forma que se proteja el medio ambiente y la salud Para obtener m s informaci n sobre los puntos de recogida de residuos el ctricos y electr nicos para reciclado p ngase en contacto con su ayuntamiento con el servicio de eliminaci n de residuos dom sticos o con el establecimiento en el que adquiri el producto Swedish notice Bortskaffande av avfallsprodukter fr n anv ndare i privathush ll inom Europeiska Unionen Om den h r symbolen visas p produkten eller f rpackningen betyder det att produkten inte f r sl ngas p samma st lle som hush llssopor st llet r det ditt ansvar att bortskaffa avfallet genom att verl mna det till ett uppsamlingsstalle avsett f r tervinning av avfall fr n elektriska och elektroniska produkter Separat insamling och tervinning av avfallet hj lper till att spara p v ra naturresurser IEEE och g r att avfallet tervinns p
35. er should appear shortly after rebooting the computer as shown in Figure 7 on page 32 If the host adapter s BIOS is set to Enabled or Scan only the connected devices SCSI ID and negotiated transfer rate for each of the SCSI busses will also be displayed e The SCSI host adapter BIOS may have been disabled factory default is BIOS Enabled Set it back to Enabled if you need to boot from an external device connected to the host adapter or Scan Only Investigate the SCSI cables and devices see Investigating the SCSI cables and devices page 31 Try installing the host adapter in a different PCI slot Try updating the firmware on the host adapter as described in Updating firmware on page 19 If all else fails replace the SCSI host adapter Swap the devices and cables from the SCSI bus that appears to be working with the one having issues If the issue follows the bus replace the SCSI host adapter If the issue follows the attached SCSI devices investigate the SCSI cables and devices see Investigating the SCSI cables and devices page 31 User guide 33 The host adapter is detected during the system s BIOS scan but it is not detected by the operating system The host adapter is detected by the operating system it detects some of the connected devices on both SCSI busses but does not detect all of the connected devices Errors are reported while trying to flash new firmware onto the SCSI host adapter
36. ett s tt som skyddar m nniskors h lsa och milj n Kontakta ditt lokala kommunkontor din n rmsta tervinningsstation f r hush llsavfall eller aff ren d r du k pte produkten f r att f mer information om var du kan l mna ditt avfall f r tervinning 52 Regulatory compliance and safety B Electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device Topics include Preventing electrostatic damage Grounding methods Preventing electrostatic damage To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly See the next section Grounding methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded
37. etve a term ket el rus t helyen kaphat 48 Regulatory compliance and safety Italian notice Smaltimento delle apparecchiature da parte di privati nel territorio dell Unione Europea Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non pu essere smaltito insieme ai rifiuti domestici responsabilit dell utente smaltire le apparecchiature consegnandole presso un punto di raccolta designato al riciclo e allo smaltimento di apparecchiature elettriche ed elettroniche La raccolta differenziata e il corretto riciclo delle apparecchiature da smaltire permette di ZZ proteggere la salute degli individui e ecosistema Per ulteriori informazioni relative ai punti di raccolta delle apparecchiature contattare ente locale per lo smaltimento dei rifiuti oppure il negozio presso il quale stato acquistato il prodotto Latvian notice Nolietotu iek rtu izn cin anas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s ds simbols uz izstr d juma vai uz t iesai ojuma nor da ka o izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem J s atbildat par to lai nolietot s iek rtas tiktu nodotas speci li iek rtotos punktos kas paredz ti izmantoto elektrisko un elektronisko iek rtu sav k anai otrreiz jai p rstr dei Atsevi a nolietoto iek rtu sav k ana un otrreiz j p rstr de pal dz s saglab t dabas resursus un garant s ka s ie
38. hat they will not be walked on and cannot be pinched by items placed upon or against them Pay particular attention to the plug electrical outlet and the point where the cords exit from the product Japanese power cord notice AU ER AAS hr Elia amp BEV FA AAS 417 d E MH HHO MA CEASE EA Waste electrical and electronic equipment directive Czechoslovakian notice Likvidace zafizeni soukromymi dom cimi u ivateli v Evropsk unii Tento symbol na produktu nebo baleni ozna uje vyrobek ktery nesmi byt vyhozen spolu s ostatnim dom cim odpadem Povinnosti uzivatele je pfedat takto ozna eny odpad na pfedem ur en sb rn misto pro recyklaci elektrickych a elektronickych za zen Okam it t d n a recyklace odpadu pom e uchovat p rodn prost ed a zajist takov zp sob recyklace kter ochr n zdrav a ivotn prost ed lov ka Dal informace o mo nostech odevzd n odpadu k recyklaci z sk te na p slu n m obecn m nebo m stsk m ad od firmy zab vaj c se sb rem a svozem odpadu nebo v obchod kde jste produkt zakoupili Danish notice Bortskaffelse af affald fra husstande i den Europziske Union Hvis produktet eller dets emballage er forsynet med dette symbol angiver det at produktet ikke m bortskaffes med andet almindeligt husholdningsaffald stedet er det dit ansvar at bortskaffe kasseret udstyr ved at aflevere det p den kommunale genbrugsstation der
39. he HP StorageWorks U320e SCSI Host Bus Adapter Some of these techniques may seem simplistic or overly obvious but these are the ones that are commonly overlooked and can take several hours of frustration to find It is important to only try one technique at a time While changing multiple variables may seem to be a time saver it usually complicates the troubleshooting process Investigating the adapter installation To investigate problems that could be caused by the installation of the adapter 1 2 The host adapter may be improperly seated Power down the computer and reseat the host adapter Try putting the host adapter in a different PCI slot Investigating the SCSI cables and devices To investigate problems that could be caused by the SCSI cables or devices 1 2 3 Verify that all of the SCSI devices in the bus are powered on On Windows run the SCSI Domain Validation utility See SCSI Domain Validation utility Windows only on page 21 Check the SCSI devices to make sure that they are all set to different SCSI IDs Each device on a SCSI bus must use a unique ID including the host adapter Devices on bus 1 can have the same IDs as those on bus 2 By default the host adapter uses SCSI ID 7 so devices should use IDs O through 6 or 8 through 15 Check cable integrity Check the cables for solid connections Make sure they are screwed down Inspect cable ends for bent pins Ultra320 SCSI requires high quality cable
40. iar with Once you have made the desired changes click one of the following buttons Commit activates the changes which take effect after rebooting your system Defaults restores the adapter to factory default settings The Commit button must be checked to save any changes Restore reverts to the NVRAM settings saved the last time the Commit button was used Clicking Commit is not necessary The upper part of the NVRAM Config panel contains common NVRAM settings that pertain to the entire channel The lower part contains settings that can be set for each SCSI ID on the channel Controller ID Choices 0 15 Default 7 The adapter is normally set to SCSI ID 7 because ID 7 has the highest priority on the bus The setting should remain at ID 7 unless you are instructed to change it by an HP Support representative Termination Choices Auto High Default Auto Set to Automatic unless there is a narrow SCSI cable connected to the external connector Selection Timeout Choices 1 ms 1 sec ms Default 250 ms Specifies the amount of time a device has to respond to being selected The time value can be lowered to speed up the boot process If the value is lower than the recommended 250 ms some devices may not have enough time to respond User guide 27 Fallback Sync Rate MB s Bus Reset Delay sec Quick Arbitrate amp Select LUNs Allow Disconnect Tagged Com mand Queuing Sync Offset Sync
41. install the latest driver found at hitp www hp com support u320e 1 Using the Windows Device Manager select SCSI amp RAID Controllers 2 Examine the Driver tab for your SCSI adapter If the driver is not express2 sys install the express2 sys driver 3 Either remove the previously installed driver or disable it using the Devices applet If the system has a built in Symbios or LSI adapter do not disable the driver for that adapter Set registry for large block transfers If your application requires large block transfers set the registry entry correctly for the MaximumSGList keyword Several files supplied with the device driver download package can set values in the range 64K to 8M The files are ASCII text files with reg extension and can be viewed with any suitable editor The tiles also explain the registry setting and how to change the setting User guide 37 Increase transfer size If you are writing to an application that uses a lot of sequential disk I O to a contiguous area on disk you should use as large a transfer size as possible to reduce overhead on the system on the SCSI bus and within disk drives Analyze your Os For large sequential data transfers use Direct I O by selecting FILE FLAG WRITE THROUGH and FILE_FLAG_NO_BUFFERING flags with your CreateFile call to avoid the overhead of copying data from one area of memory to another to reduce the number of SCSI commands that must be executed and to leave syste
42. io communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at personal expense User guide 41 Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmtul interference to radio or television reception which can be determined by turning the eguipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operat
43. ion is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding your product visit http www hp com For guestions regarding this FCC declaration contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mailstop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part Regulatory Model Number or product number found on the product Modifications Cables The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Laser device All HP systems equipped with a laser device comply with safety standards including International Electrotechnical Commission IEC 825 With specific regard to the laser the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product The product does not emit hazardous light 42 Regulatory compliance and safety Laser safety warning A WARNING To reduce the risk of exposure to hazardous radiation e Do not try t
44. ion utility Windows only The SCSI Domain Validation utility tests the physical connection between host adapter and devices to ensure that the desired data transfer speeds can be achieved Domain Validation eliminates the guesswork of determining transfer rates and is a handy tool for configuring SCSI busses As SCSI performance has increased over the past several years it has become more important to verify that the connections between the host adapter and storage devices such as cables connectors and target are capable of handling high speed data transfers Previously users had to manvally decrease transfer rates by trial and error until data was transferred successfully Domain Validation DV eliminates guesswork by verifying the connection The ATTO SCSIDV utility performs Domain Validation on your storage connection The three DV tests can be selected in the SCSIDV Main Screen e Basic Integrity Test performs a simple integrity check to determine the fastest valid mode of operation between the initiator and target detecting most physical configuration problems such as path width errors expander errors gross cable errors incorrect termination or a damaged transceiver e Enhanced Integrity Test performs a more advanced integrity check A data pattern intended to stress the physical domain is written to and then read from memory on the device and compared with the original data pattern If data compare errors are detected fallback is
45. ions could result in damage to equipment or data Ur IMPORTANT Provides clarifying information or specific instructions User guide 7 Ef NOTE Provides additional information X TIP Provides helpful hints and shortcuts HP technical support For worldwide technical support information see the HP support website http www hp com support Before contacting HP collect the following information e Product model names and numbers Technical support registration number if applicable Product serial numbers Error messages Operating system type and revision level Detailed questions Customer self repair This product was designed for customer self repair Under this product s warranty if a part needs replacing HP ships the part directly to you so that you can install it at your convenience For more information about CSR contact your local service provider For North America see the CSR website http www hp com go selfrepair Product warranties For information about HP StorageWorks product warranties see the warranty information website http www hp com go storagewarranty Subscription service HP recommends that you register your product at the Subscriber s Choice for Business website http www hp com go e updates After registering you will receive e mail notification of product enhancements new driver versions firmware updates and other product resources HP websites For ad
46. k rtas tiks otrreiz ji p rstr d tas t d veid lai pasarg tu vidi un cilv ku vesel bu Lai uzzin tu kur nolietot s iek rtas var izmest otrreiz jai p rstr dei j v r as savas dz ves vietas pa vald b sadz ves atkritumu sav k anas dienest vai veikal kur izstr d jums tika nopirkts User guide 49 Lihuanian notice Nolietotu iek rtu izn cin anas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s ds simbols uz izstr d juma vai uz t iesai ojuma nor da ka o izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem J s atbildat par to lai nolietot s iek rtas tiktu nodotas speci li iek rtotos punktos kas paredz ti izmantoto elektrisko un elektronisko iek rtu sav k anai otrreiz jai p rstr dei Atsevi a nolietoto iek rtu sav k ana un otrreiz j p rstr de pal dz s saglab t dabas resursus un garant s ka s iek rtas tiks otrreiz ji p rstr d tas t d veid lai pasarg tu vidi un cilv ku vesel bu Lai uzzin tu kur nolietot s iek rtas var izmest otrreiz jai p rstr dei j v r as savas dz ves vietas pa vald b sadz ves atkritumu sav k anas dienest vai veikal kur izstr d jums tika nopirkts Polish notice Pozbywanie sie zu ytego sprzetu przez uzytkownik w w prywatnych gospodarstwach domowych w Unii Europejskiej Ten symbol na produkcie lub jego opakowaniu oznacza Ze produktu nie wolno wyrzuca
47. leration of data transfers e Embedded RISC processor for low overhead e Bus mastering eliminates CPU processing time as a bottleneck e Tagged command queuing allows threads to be processed efficiently e Disconnect reconnect eliminates wait time between transfers e Optimized scatter gather lists e Backward compatible with legacy SCSI devices e ASPI Windows compatible Automatic and upper byte termination e Flash ROM for easy field upgrades User guide 40 Technical specifications A Regulatory compliance and safety Regulatory compliance Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification your product has been assigned a unique Regulatory Model Number The RMN can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this RMN The Regulatory Model Number should not be confused with the marketing name or model number of the product Regulatory compliance label location The BSMI and UCCI labels are located on the non static bag containing the adapter Regulatory model number FCLSE 0644 Emissions classification Class A Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency
48. m pages available for other data If your application requires a small number of I Os and the transfers are rather small however you may get better performance by letting the system cache your data in the system pages You might want to use over lapped I O using the FILE FLAG OVERLAPPED option with the CreateFile call Overlapped I O allows the application to send many commands to the device at once 38 Troubleshooting 6 Technical specifications Environmental and physical specifications Operating temperature 0 45 C Humidity 10 90 non condensing e Airflow 100 LFM min Reliability e MTBF 150 000 hours e MITR lt 15 minutes PCI signal compatibility e 3 3 Volts 5 Volts universal Dimensions Length 19 05 cm 7 5 in Height 11 115 cm 4 376 in Power e 1 61 typical 2 03 max Amps 3 3 VDC e 0 65 typical 1 46 Amps 12 0 VDC Features Two external VHDCI connectors Supports up to 30 SCSI bus IDs 15 per channel e Supports data transfer speeds of up to 320 MB sec per channel e PCI Express PCle bus management e PCI Bus master rate 2 GM sec e PCI Express 1 0b compliant e Supports Ultra320 specifications including e Packetized SCSI e Double Transition Clocking e Quick Arbitration Select QAS e Cyclical Redundancy Check CRC Domain Validation e Asynchronous Information Protection AIP e Free Running Clock e Flow Control e Advanced Data Streaming ADS provides controlled acce
49. n 32 V voltage compliance rating 44 W warnings lasers radiation 43 waste electrical and electronic eguipment directive 45 waste eguipment disposal for EU private households 46 websites customer self repair 8 HP 8 HP Subscriber s Choice for Business 8 Windows installing drivers 18 troubleshooting installation 32 work mat static dissipating 53 wrist straps specifications 53 using 53 User guide 61
50. n be used to see what devices are detected on by the operating system it each SCSI bus detects some of the connected Check the SCSI devices and cables see Investigating the SCSI cables devices on both SCSI busses and devices page 31 but does not detect all of the l connected devices Configuration Tool messages In the Configuration Tool you might see an error message informing you of an unexpected error or incorrect information discovered by the tool Using the help text presented with the error message correct the issue before proceeding Warnings and error messages are posted in the Status area of the Configuration Tool Table 6 Messages from NVRAM tab actions An error occurred loading The first time a channel is highlighted the tool tries to read NVRAM from NVRAM data the card This message is displayed if the size of the NVRAM buffer does not match the expected size or the NVRAM buffer could not be retrieved This message usually indicates that the application could not communicate with the driver probably because the application does not support the driver version in use Warning NVRAM could not This message occurs as a result of corrupt NVRAM When the driver be read defaults returned accesses the NVRAM a continuity check is performed on the NVRAM to ensure the returned data is valid If this check fails the driver returns a known NVRAM data buffer that represents card defaults When this situation occur
51. n on the flash file selection dialog An error occurred reading You selected a compatible flash file but the contents are corrupt from the flash file the file may be corrupt An error occurred updating You tried to flash a card when the firmware was not able to accept a flash the flash The card has been prepared Some firmware upgrades need to prepare the existing firmware to for firmware updating but the successfully update the adapter Rebooting allows the changes made machine must be rebooted for during the preparation process to take effect and the same file should be the changes to take effect You flashed again need to repeat this process after rebooting to actually update the firmware Maximizing performance in Windows If you are experiencing lower performance than expected there are several things you can do to increase performance such as making sure you are using the latest driver setting the registry entry for large block transfers setting up RAID groups increasing transfer size and analyzing your system s Os While the factory settings on the HP StorageWorks U320e SCSI Host Bus Adapter should provide excellent performance for a wide range of applications you may improve performance by modifying some of the system factors that affect the adapter For example the driver can transfer well over a megabyte with one SCSI command Use the latest driver Determine which driver is currently in use then
52. o open the laser device enclosure There are no user serviceable components inside e Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein e Allow only HP authorized service technicians to repair the laser device International notices and statements Canadian notice avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives e Low Voltage Directive 73 23 EEC EN60950 e EMC Directive 89 336 EEC EN55022 and EN55024 Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family BSMI notice SEN ee PAN lm gt TEEN Pat HR gt HEHE EIS Tik een BASF User guide 43 Japanese notice TERI ot 5DKIBICVCCIY AETV CWE LIS ROMANA BHA PSV IDEA
53. ote ostsite 46 Regulatory compliance and safety Finnish notice Laitteiden h vitt minen kotitalouksissa Euroopan unionin alueella Jos tuotteessa tai sen pakkauksessa on t m merkki tuotetta ei saa h vitt kotitalousj tteiden mukana T ll in h vitett v laite on toimitettava s hk laitteiden ja elektronisten laitteiden kierr tyspisteeseen H vitett vien laitteiden erillinen k sittely ja kierr tys auttavat s st m n luonnonvaroja ja varmistamaan ett laite kierr tet n tavalla joka est terveyshaitat ja suojelee luontoa Lis tietoja paikoista joihin h vitett v t laitteet voi toimittaa kierr tett v ksi saa ottamalla yhteytt j tehuoltoon tai liikkeeseen josta tuote on ostettu French notice limination des appareils mis au rebut par les m nages dans l Union europ enne Le symbole appos sur ce produit ou sur son emballage indique que ce produit ne doit pas tre jet avec les d chets m nagers ordinaires est de votre responsabilit de mettre au rebut vos appareils en les d posant dans les centres de collecte publique d sign s pour le recyclage des quipements lectriques et lectroniques La collecte et le recyclage de vos appareils mis au rebut mn ind pendamment du reste des d chets contribue la pr servation des ressources naturelles et garantit gue ces appareils seront recycl s dans le respect de la sant humaine et de l environnement Pour obtenir plus d informations su
54. r les centres de collecte et de recyclage des appareils mis au rebut veuillez contacter les autorit s locales de votre r gion es services de collecte des ordures m nag res ou le magasin dans leguel vous avez achet ce prodult German notice Entsorgung von Altger ten aus privaten Haushalten in der EU Das Symbol auf dem Produkt oder seiner Verpackung weist darauf hin dass das Produkt nicht ber den normalen Hausm ll entsorgt werden darf Benutzer sind verpflichtet die Altger te an einer R cknahmestelle f r Elektro und Elektronik Altger te abzugeben Die getrennte Sammlung und ordnungsgem e Entsorgung Ihrer Altger te tr gt zur Erhaltung der nat rlichen Ressourcen bei EE und garantiert eine Wiederverwertung die die Gesundheit des Menschen und die Umwelt sch tzt Informationen dazu wo Sie R cknahmestellen f r Ihre Altger te finden erhalten Sie bei Ihrer Stadtverwaltung den rtlichen M llentsorgungsbetrieben oder im Gesch ft in dem Sie das Ger t erworben haben User guide 47 Greek notice ATroppiwn axpnotou EGOTT IOHOU ATTO XP OTES CE IDIWTIK VOIKOKUPIA OTNV Eupwrraikry Evwon TO GUHIBO O AUTO oTo TTPOIOV TN CUOKEUAC A TOU UTTODEIKV EI TI TO OUYKEKDIL VO TTPOIOV Dev TTP TTEI va OIATIBETAI UAC HE TA GAA OIKIAKA OAC arroppimuara AvTIBETA EIVAI OIKI GAC EUBUVN VA ATTOPPIWETE TOV AXPNOTO EEOTT IOUO GAC TTAPA I OVT G TOV OE kaBopigu vo OGNHEIO ov Aov c yia TNV AVAKUKAWON XPNO
55. racted the files 4 Double click Setup msi User guide 21 5 Follow the directions in the installer to finish the installation Running the Domain Validation utility To run the ATTO SCSI Domain Validation tool 1 Launch the tool 2 Select the adapter Channel of the SCSI bus as shown in Figure 6 Su LE E ATTO ExpressPC Domain Yalidation Utility o 0 x Parameters Edit View Help Channel I ATTO ExpressFLI UL4D Driver 1 12 Fallback Scheme m Basic Integrity Test Sunc OT Sune ST Sune ST Asunc IU Wide Harrow 4 Enhanced Integnty Test 160 he on lv 40 M wide Jk 80 7 40 W 20 WM Narrows kd 4 20 kd 10 Options W 10 ER Vendor ID Product ID ATLASTORS To WLS seect ll ATLASTORS To WI he Margining Test Deselect All View Settings For Help press Fi Figure 6 Domain Validation Utility 3 Select the tests to be run 4 In Fallback Scheme select the negotiation parameters The SDV test starts with the highest values and if a problem is detected tests with the next lower set of values 5 Select the target devices to be tested The test is performed between the initiator and each target device selected 6 Press Start to start the test When the test is complete a message panel displays The panel shows the negotiated SCSI parameters for each device The left side of the screen shows the negotiated value after the test runs and the right side shows the value before th
56. s the defaults are presented via the graphical user interface and the user is informed that the values shown are defaults These defaults must be committed to correct the state of the NVRAM An error occurred updating The driver cannot put the new settings on the card no changes are made the NVRAM to the card Feature bounds checking When the Commit button is clicked each NVRAM feature must be validated before being sent to the card If any one of these features is deemed inappropriate based on the implementation checks further NVRAM feature validation checks are stopped and the message is displayed for example Execution Throttle is greater than the maximum allowable value of 256 No NVRAM configuration changes have been made to your card The exact message varies based on the first field with an out of range value 36 Troubleshooting Table 7 Messages from Flash tab actions This is not a flash file or it is The flash file is corrupt or the Configuration Tool does not recognize the file corrupt as a flash file Only select flash files from the product CD or downloaded from the HP website This HBA is not compatible ATTO flash files are created based on the type of card flashed ATTO flash with the selected flash file files are only compatible with certain ATTO cards When a flash file is selected the flash file is inspected to determine whether it is compatible A valid file was not selected You clicked the Cancel butto
57. s inverse equally so the difference between the two lines will remain the same and the noise cannot be misread as a signal A component which originates a command Light emitting diode a type of diode that emits light when current passes through it Visible LEDs are used as indicator lights on many electronic devices Logical Unit Number An address for a component of a SCSI device similar to an apartment number In a library for example the host computer might send the SCSI commands for the library to LUN1 of the tape drive and send SCSI commands for the tape drive itself to LUN 0 Low voltage differential SCSI signalling method that combines the benefits of HVD and single ended technologies allowing longer cabling configurations while consuming less power than HVD technology An initiating device a component which originates a command Creates information units IUs from commands data status information etc which are passed as synchronous transfers Maximizes bus use minimizes command overhead and allows multiple commands to be transferred in a single connection A method that verifies the accuracy of data transmitted over the SCSI bus by adding one bit in the transfer to make the sum of all the bits either odd or even for odd or even parity An error message occurs if the sum is not correct Peripheral Component Interconnect Allows peripherals to be connected directly to computer memory bypassing the slower ISA and EISA b
58. s that are specifically rated for the Ultra320 transmission speeds Boot into Windows and use the ATTO Configuration Tool to verify that the host adapter has its termination set properly Instructions to do this can be found in the ATTO Configuration Tool help files Verify that the external terminator is the same SCSI type as the devices certified for Ultra320 SCSI or lower and does not have damaged pins Try attaching the SCSI devices one at a time with different cables adding drives and cables until the problem occurs This will help pinpoint the device or cable causing the problem Watch the LED indicators on the SCSI devices before during and after startup Drive lights should also flash at startup as the SCSI bus is scanned This may give a clue as to the root cause of the issue User guide 3 Windows installation troubleshooting When working properly the ATTO Technology Banner should appear shortly after booting the computer as shown in Figure 7 a A FH A A A A A A A A A IF A IF IF or or IF IF IF IF IF IF IF IF IF IF IF IF ss ss ss tt u ATTO Express FCI Version 2 20 u Copyright 006 ATTO Technology Inc Ar FF A A A A tt IF IF IF A IF IF IF IF ss ss ss ss ss ss ss tt tt s Press Ctrl 2 for Setup Utility Channel O EPCI ULSD I O Addr 1000 Controlled by ExpressPCI Channel i EFCI ULSD 10 Addr 1400 Controlled hy ExpressFCI Figure 7 ATTO Technology Banner The adapter will be listed as ATTO Expres
59. sPCI UL5D SCSI Adapter in the Windows Device Manager as shown in Figure 8 Computer Management IS File Action View Window Help Oms e ERA ERC HP13113085449 Computer aj Disk drives E Display adapters m Computer Management Local E System Tools 4 Event Viewer Shared Folders Local Users and Groups b Performance Logs and Alerts amp SCSI and RAID controllers Device Manager IATTO ExpressPCI ULSD SCSI Adapter Storage ATTO ExpressPCI ULSD SCSI Adapter n Removable Storage Intel R 631xESB 632xESB SATA RAID Controller Disk Defragmenter Sound video and game controllers Disk Management System devices JA Services and Applications GE Universal Serial Bus controllers Figure 8 Adapter in Windows Device Manager Table 4 Windows installation troubleshooting table Troubleshooting steps The computer will not boot Check the adapter installation see Investigating the adapter past its Power On Self Test installation page 31 when the host adapter is Disconnect any SCSI devices from the host adapter and reboot the installed computer If this resolves the issue check the SCSI cables and devices see Investigating the SCSI cables and devices page 31 If the computer still does not boot try installing the host adapter in a different computer If the host adapter works in the new computer report this as a possible Ds rob issue between the host adapter
60. tand offs to secure the bracket to the board e Attach the two screws to the high profile bracket in case you need the larger bracket to install the adapter in another server Preparing the server To prepare the server for the new adapter Back up all data Perform a normal system shutdown Power down the server 1 2 3 4 Power down all peripheral devices that are connected to the server 5 Unplug the server s AC power cords from the power outlet and then from the server 6 Disconnect all peripheral devices from the server 16 Installation Installing the adapter hardware A CAUTION Electrostatic discharge can damage electronic components Be sure you are properly grounded before beginning this procedure For more information see Appendix Electrostatic discharge on page 53 To install the host bus adapter hardware 1 Open the server case A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them 2 Install the adapter in the selected PCle expansion slot Consult your computer s documentation if you have questions about how to install an expansion card in your system 3 Close the computer case Connecting the devices To connect the devices 1 Connect SCSI devices with SCSI cables Insert a SCSI cable into a connector on the HP U320e SCSI Host Bus Adapter as shown in Figure 5 Verify that the connector
61. tes that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Estonian notice Seadmete j tmete k rvaldamine eramajapidamistes Euroopa Liidus See tootel v i selle pakendil olev s mbol n itab et k nealust toodet ei tohi koos teiste majapidamisj tmetega korvaldada Teie kohus on oma seadmete jaatmed korvaldada viies need elektri ja elektroonikaseadmete j tmete ringlussev tmiseks selleks etten htud kogumispunkti Seadmete E j tmete eraldi kogumine ja ringlussev tmine k rvaldamise ajal aitab kaitsta loodusvarasid ning tagada et ringlussev tmine toimub viisil mis kaitseb inimeste tervist ning keskkonda Lisateabe saamiseks selle kohta kuhu oma seadmete j tmed ringlussev tmiseks viia v tke palun hendust oma kohaliku linnakantselei majapidamisj tmete k rvaldamise teenistuse v i kauplusega kust Te to
62. that Ultra320 speeds are not feasible a slower speed is enforced Increases the data line frequency to equal that of the request signal allowing sampling on both the leading and trailing edges of the request signal Clocking can be set to ensure compatibility with legacy devices The target indicates to the initiator when the last packet of a data stream will be transferred so that the initiator can flush FIFOs and terminate pre fetch sooner than previously possible Basically the target warns the initiator that the transfer User guide 95 full duplex half duplex host HVD initiator device LED LUN LVD originator packetization parity checking PCI point to point port port address pre compensation Quick Arbitration Select QAS Arbi tration 56 Glossary is almost complete so that it can prepare for the next transfer while the target completes the current transfer A communication protocol which allows transmission in both directions at the same time A communication protocol which allows transmission in both directions but only one direction at a time A processor usually a CPU and memory which communicates with devices over an interface High voltage differential uses two wires transmitting a signal on one and its inverse on the other At the receiving end the difference between the two signals is measured and interpreted Noise on the bus will affect both the signal and it
63. the latest driver 4 aaa 37 Set registry for large block transfers 37 Increase transfer size lt lt lt lt lt a a aaa 38 Analyze your Le 38 User guide 3 6 Technical specifications O A Regulatory compliance and safety ZI Regulatory compliance 41 Regulatory compliance identification numbers 41 Regulatory compliance label location 41 Federal Communications Commission notice 4 Class A equipment 2 25664 ds Re dee ee ee PRE ee B R gu pk 41 Class B equipment 42 Declaration of conformity for products marked with the FCC logo United States only 42 Modifications 42 CODES lt za lt v z d 4 e ky o kk ERAS bows Rides A a 42 Laser device 42 Laser safety warning 43 International notices and statements 43 Canadian notice avis Canadien 43 Class A equipment z so s k es db we BZ lt ee 82 LR 6 rer 43 Class B equipment 43 European Union regulatory notice lt lt lt lt lt 4 lt nn 43 BON NOhCO o s ps s lt lt G c mi Pl ESSES i 43 Japanese notice 2 rez b b RSH es AA 44 Koreannotices lt s b o bs lt lt de GEG AA RA 44 MV se EB O A RO B BPA EB OR RO O A 44 Taiwan battery recycling notice I 44 MEC zz z G 23 ee ERAS Sm a 44 Japanese power cord notice shell 45 Waste electrical and electronic equipment directive 45 Czechoslovakian notice lt lt lt lt lt lt a a 45 Danish notice gt dui Ri 45
64. updating the flash on the host adapter as described in Updating firmware on page 19 Then try it again in the original computer e If it still fails report this as a possible interoperability issue between the host adapter and the computer e If the problem follows the host adapter replace it with a new adapter Disconnect all devices from the adapter and reboot the system If the system still freezes after disconnecting the SCSI devices e Remove any non vital PCI cards from the system to determine if there is a PCI bus conflict Remove the SCSI host adapter and test it in a different computer not the same model If the card works properly enter the ATTO ExpressPCI Utility during the system BIOS scan by hitting Ctrl Z when prompted Enter the host adapter configuration menu and disable the BIOS There may be a BIOS conflict between the ATTO host adapter and the original computer Place the host adapter back into the original machine and reboot e If this resolves the issue report this is as a BIOS conflict Note that you can continue to operate Disabling the BIOS will only prevent the computer from booting from an external drive connected to the host adapter e If the computer still hangs replace the host adapter with a new one If the system no longer freezes after disconnecting the SCSI devices investigate the SCSI cables and devices see Investigating the SCS cables and devices page 31 The ATTO Technology bann
65. usses A topology where two ports communicate An access point in a device The address assigned by the PCI bus through which commands are sent to a host adapter board Also called port number Although SCSI transfer speeds have changed dramatically over the past several generations cable specifications have remained constant Higher speed and frequency signals have a greater potential for reflection and distortion over distance Pre compensation techniques slightly modify the SCSI signal to reduce the chance of these types of problems The process of devices negotiating for control of the bus with built in quiet times so that fast and legacy devices have an opportunity to take control of the bus A fair but somewhat inefficient process QAS speeds up the arbitration read and write data streaming receiver SCSI single ended topology training pattern transceiver transfer rate process by eliminating the bus free phase When combined with packetization reduces command overhead and maximizes bus use Minimizes data transfer overhead by allowing a target to send one data stream LQ packet followed by multiple data packets Minimizes overhead of data transfers because the target can send one data stream packet followed by multiple data packets The ultimate destination of data transmission a terminal device Small Computer Systems Interface a processor independent standard for system level interface between a
66. will operate with Single Ended signaling at UltraSCSI speeds which will significantly decrease the speed of high performance tape drives 2 Plan the SCSI device termination 14 Installation The last device in the bus that farthest from the adapter must be properly terminated for each SCSI bus When planning device termination keep the following in mind Use an LVD terminator if you are only using LVD devices Although you can use a Single Ended terminator all devices will be limited to Ultra SCSI speeds and cable lengths Single Ended devices require a Single Ended terminator If you use an LVD terminator with Single Ended devices the system may hang or devices may not be seen on the SCSI bus Some termination manufacturers provide automatically sensing terminators e VD Ultra2 and Ultra 160 SCSI devices cannot supply their own termination e Wide 16 bit and narrow 8 bit devices can be connected together on the same connector of the host adapter card but wide devices must be attached first followed by narrow devices To terminate the SCSI bus the cable or adapter used to convert from a wide 68 pin connector to a narrow 50 pin connector provides partial termination allowing the upper 8 bits or byte of the wide SCSI bus to be properly terminated A narrow terminator should be used on the last narrow device to terminate the rest of the SCSI bus A SCSI bus without partial termination between the wide and narrow devi
67. workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an HP authorized reseller install the part Ef NOTE For more information on static electricity or assistance with product installation contact your HP authorized reseller User guide 53 54 Electrostatic discharge Glossary ANSI arbitrate Asynchronous Information Pro tection autonegotiation BER bit bus byte channel CPU CRC destination ad dress device driver DMA DMA bus master domain validation double transition clocking flow control American National Standards Institute Process of selecting one L Port from a collection of ports which ask for use of the arbitrated loop at the same time AIP although most Ultra320 traffic is sent synchronously and protected by CRC some information is still sent asynchronously AIP implements CRC level error checking on asynchronous traffic ensuring end to end data integrity hardware senses and automatic

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