HP tm2-2150ca Notebook Essentials
Contents
1. Chapter 2 What s new Pinching Zooming Pinching allows you to zoom in or out on images or text m Zoom in by placing two fingers together on the TouchPad and then moving them apart to gradually increase the object s size m Zoom out by placing two fingers apart on the TouchPad and then moving them together to gradually decrease the object s size gt Rotating allows you to rotate items such as photos and pages To rotate anchor your left forefinger in the TouchPad zone Move the right forefinger around the anchored finger in a sweeping motion moving from twelve o clock to three o clock To reverse the rotation move your right forefinger from three o clock to twelve o clock EEE Rotating A Rotating must be done within the TouchPad zone 4 10 Notebook Essentials Chapter 2 What s new Setting TouchPad preferences Scrolling pinching and rotating are enabled at the factory You computer also supports additional TouchPad gestures that are disabled at the factory To disable or reenable TouchPad gestures or to explore other TouchPad gestures 1 Double click the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab 2 Select the device and then click Settings 3 Select the gesture that you want to disable or reenable 4 Click Apply and then click OK For additional information about us2. 2 2 eee cee teen eens 23 Protecting the computer from power surges 0 0 00 e eee eee eens 23 Turning off the computer 00 0 0 eee ete nen e nen 24 Using the computer safely u ie aa fea la ia hei en 24 Notebook Essentials iii Contents Chapter 5 Using software Identifying installed software 2 0 0 eee eens 25 Using HP TouchSmart software or HP MediaSmart software 2 222 220 26 Installing software from an optical disc 0 1 eee eee 26 Creating or burning a CD or DVD 00 eee tenes 27 Updating the software installed on the computer 0000000000005 28 Chapter 6 Backup and recovery Creating TecOVEry dist S n e whe re rl et 29 Backing up your information 0 0 0 cece cee cence neces 30 When to back Ups 2s 3 0 2s 2er rin 30 Backup suggestions sp iison oea a a a a t rennen nen 30 Using system restore points sanra i a eee E 30 Performing arecovery ooe oro cenean ccc a e a adire aE 31 Recovering using the recovery discs 0 0 0 cc eee eee tees 32 Recovering using the partition on the hard drive select models only 32 Chapter 7 Routine care Cleaning the display sr eth iets ba a hs een 33 Cleaning the TouchPad and keyboard 0 0 0 ccc 33 Traveling and shipping 0 2 2 2 2 222 et oa bees Mp eee en ode eens 34 Appendix A Troubleshooting Troubleshooting resources iere eect nennen nen 35 Quick troubleshooting 2 20
3. Your ISP will give you a user ID and password to access the Internet Record this information and store it in a safe place Internet Services amp Offers available in some locations This utility assists with signing up for a new Internet account and configuring the computer to use an existing account To access this utility click Start click All Programs click Online Services and then click Get Online ISP provided icons available in some locations These icons may be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services To set up a new Internet account or configure the computer to use an existing account double click an icon and then follow the on screen instructions Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations Q You already have an account with an ISP O You have a disc from an ISP QO You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions QO You have selected an unlisted ISP and the ISP has provided you with information such as a specific IP address and POP3 and SMTP settings To access the Windows Connect to the Internet Wizard and instructions for using it click Start click Help and Support and then type Connect to the Internet wizard in the Search box
4. c eee eee eee eee 7 Turning the TouchPad on and off 2 2 cee cee eee 8 NAVI Sabin Bee esha aM i DLO Naor N ala te Mala tea Sal he ase 8 Selecting ales aa ae eee ln el cig een ey eee rate 9 Using TouchPad gestures cece eens 9 TOUCH SCHOEN fies ne ia ease Gases ya antes eae a ar be ode Meat din de ken 11 Using touch screen gestures eee eect teens 11 Setting touch screen preferences 2222022 seeeeeneeeeneeenn rennen 14 Digitizer pen wen alee an al ah a al Menue bday eae eae ans 15 Identifying the pen components 00 eee nennen nen 15 Holdings the pens zen se 15 Storing the Pens ae Ba eee aided TE E E 15 Sharing optical drives 3 004 2 a ee ie a at ee he 16 Chapter 3 Networking Choosing the type of Internet access 222 ee cee eee 17 Usins an USP rots asda Sek a an Pind un Ba late bathe de 18 Connecting to an existing wireless network 0 0 0 cee cece eee ee 18 Setting up a wireless network 2c teens 19 Step 1 Purchase high speed Internet service 0000 0 eee eee eee 19 Step 2 Purchase and install a wireless router 00 0000s eee 20 Step 3 Configure the computer to connect to the wireless network 20 Connecting to a wired network 0 0 cece eee ee 21 Chapter 4 Keeping the computer safe Protecting the computer from viruses 1 2 0 0 0 00 eee eee eens 23 Protecting your system files cee cee 23 Protecting your privacy
5. If you are prompted within the wizard to choose between enabling or disabling Windows Firewall choose to enable the firewall Connecting to an existing wireless network To connect the computer to an existing wireless network follow these steps 1 Click the network icon in the notification area at the far right of the taskbar 2 Select a network to connect to 3 Click Connect 4 If required enter the security key 18 Notebook Essentials Chapter 3 Networking Setting up a wireless network This section describes the steps necessary to set up a typical home or small office wireless network which is also called a wireless local area network WLAN using a wireless computer To set up a wireless network and to connect to the Internet you need the following equipment m A broadband modem either DSL or cable and high speed Internet service purchased from an Internet service provider ISP m A wireless router purchased separately m Your new wireless computer The illustration shows an example of a completed wireless network installation that is connected to the Internet and to a wired computer As this network grows additional wireless and wired computers can be connected to the network to access the Internet Int t go P wireless lug cable router Ethernet Wireless Computer network Broadband cables WLAN modem DSl coble Wired computer optional Installation procedure varies based on m
6. button Functions like the right button on an external mouse TouchPad zone Moves the pointer and selects or activates items on the screen Notebook Essentials 7 Chapter 2 What s new Turning the TouchPad on and off The TouchPad is turned on at the factory When the TouchPad zone is active the light is off To turn the TouchPad on and off quickly double tap the TouchPad off indicator 2X 4 Navigating To move the pointer touch and slide one finger across the TouchPad surface in the direction you want the pointer to go g gt C _W 8 Notebook Essentials Chapter 2 What s new Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse E gt Using TouchPad gestures The TouchPad supports a variety of gestures that make it easy and fun to work with images or pages of text To activate the TouchPad gestures place two fingers on the TouchPad at the same time as described in the following sections You can scroll and pinch anywhere on the TouchPad surface The rotate gesture must be done within the TouchPad zone Scrolling Scrolling is useful for moving around a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion zB Scrolling speed is controlled by finger speed a Notebook Essentials 9
7. can burn data video and audio files including MP3 and WAV music files using software such as Cyberlink Power2Go Observe the following guidelines when burning a CD or DVD Before burning a disc save and close any open files and close all programs A CD RW or DVD RW is generally best for burning data files or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed A CD R or DVD R is usually best for burning audio files because after the information is copied it cannot be changed Because some home and car stereos will not play CD RWs use CD R to burn music CDs DVD players used in home systems usually do not support all DVD formats Refer to the manufacturer s instructions that came with your DVD player for a list of supported formats An MP3 file uses less space than most other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed To burn a CD or DVD follow these steps 1 Download or copy the source files into a folder on your hard drive Insert a blank CD or DVD into an optional external optical drive Click Start click All Programs and then click the name of the program you want to use 4 Select the kind of CD or DVD you want to create data audio or video 5 Right click Start click Explore and navigate to the folde
8. 0 scrolling 9 using 9 TouchPad off indicator identifying 7 TouchPad preferences setting 11 TouchPad zone identifying 7 traveling with the computer 34 39 troubleshooting 35 blank screen 36 display problems 36 external device problems 37 overheating problems 36 resources 35 software problems 36 startup problems 35 TouchPad 35 unresponsive computer 36 virus problems 36 wireless network problems 37 U unresponsive computer troubleshooting 36 vV vents precautions 24 36 viruses 23 W wired network connection 21 wireless Internet access 17 wireless network connection 18 wireless network problems troubleshooting 37 work habits 24 workstation setup 24 Z zooming touch screen 14 TouchPad 10 42 Notebook Essentials
9. 22 eceeeeeeeeeneeeneeeennenne nenne 35 The computer is unable to startup 0 0 eee eee eee eee 35 The TouchPad is behaving erratically 0 0 00 35 The computer screen is blank 0 0 0 0 eee eee ee 36 Software is functioning abnormally nunan cece eee eee 36 The computer is on but is not responding 00 00 cece eee eee 36 The computer is unusually warm 1 2 2 eee eee ee 36 An external device is not working 0 0 cece cee cee eee eee 37 The wireless network connection is not working 000004 37 Appendix B Specifications Operating environment 4 2 eee Ber See a nn na 39 Input power au ea eu aan 40 Index iv Notebook Essentials Chapter 1 Getting started After you set up and register the computer it is important to take the next steps in this guide before you begin using the computer These steps include setting up your wired and wireless networking features You will also find practical information to help you protect and maintain the computer First read this chapter completely because it explains what to do and where to find additional information Then read specific chapters for additional information For help in identifying specific components of the computer refer to the user guide which is located in Help and Support Click Start click Help and Support and then click User Guides Creating recovery discs After you set up your computer on
10. BY INSTALLING COPYING DOWNLOADING OR OTHERWISE USING ANY SOFTWARE PRODUCT PRE INSTALLED ON THIS PC YOU AGREE TO BE BOUND BY THE TERMS OF THE HP EULA IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT HARDWARE AND SOFTWARE WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE For any further information or for requesting a full refund of the PC please contact your local point of sale the seller Contacting Customer Support If the information provided in your User Guide or Learning Center does not address your questions you can contact HP Customer Support at www hp com go contactHP Here you can M Chat online with an HP technician When technical support chat is not available in a particular language it is available in English E E mail HP Customer Support M Find HP Customer Support worldwide telephone numbers EM Locate an HP service center Serial Number Label Information The serial number label located on the bottom of the computer provides important information that you may need when contacting technical support Ap XXXXXXXXXX o Serial XXXXXXXX ALIMENT MINNIE NIANIE Product XXXXXXXX Il WHEE II A II 1 Warranty lylyOy Model XXXXXXX 1 Product name Warranty period 2 Serial number Model description select models Product number Warranty Information You may find the expressly prov
11. M MediaSmart using 26 Norton Internet Security 23 oO operating environment specifications 39 optical drive sharing 16 overheating computer 36 P pen holding 15 identifying 15 storing 15 pinching touch screen 14 TouchPad 10 posture 24 power cord 24 power specifications 40 power surges 23 power turning on computer 35 privacy protecting 23 recovery discs 29 recovery system 29 regulatory information notices 24 Regulatory Safety and Environmental Notices 24 restore points 30 rotating touch screen 13 TouchPad 10 Notebook Essentials 41 Index S safe computing practices 24 Safety amp Comfort Guide 24 scrolling touch screen 13 TouchPad 9 shipping the computer 34 software antivirus 23 identifying 25 safeguarding information 29 troubleshooting 36 updating 28 specifications altitude 39 humidity 39 input power 40 operating environment 39 temperature 39 startup problems troubleshooting 35 surge protection 23 system recovery 29 system restore points 30 T tapping touch screen 11 temperature safety considerations 24 36 specifications 39 troubleshooting 36 touch screen dragging 12 flicking 12 pinching 14 rotating 13 scrolling 13 setting preferences 14 tapping 11 using 11 zooming 14 TouchPad cleaning 33 identifying 7 navigating 8 selecting 9 troubleshooting 35 turning on and off 8 TouchPad buttons identifying 7 TouchPad gestures pinching 10 rotating 1
12. Notebook Essentials For more information about HP products and services see the HP Web site at http www hp com Copyright 2010 Hewlett Packard Development Company L P Windows and Windows Vista are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number 582228 001 User Guides HP is committed to reducing the environmental impact of our products As part of this effort we provide user guides and learning centers on your computer hard drive in Help and Support Additional support and updates to the user guides are available on the Web Windows Users Looking for more user guides They are on your computer Click Start gt Help 12 and Support gt User Guides Linux Users Looking for more user guides You can find them on the User Guides disc that eC came with your computer Subscription Services for Business Notebook Keep this product up to date with the latest drivers patches and notifications Sign up now at www hp com go alerts to receive e mail alert notifications Email Alert End User License Agreement EULA
13. access point is properly connected to its power adapter and the cable or DSL modem and that the lights are on Disconnect and then reconnect all cables and turn the power off and then back on For more information on wireless technology refer to the information and the Web site links in Help and Support Q For information on activating broadband wireless service refer to the mobile network operator information included with the computer Notebook Essentials 37 Appendix B Specifications Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 mto 12 192 m 50 ft to 40 000 ft Notebook Essentials 39 Appendix B Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power sour
14. anufacturer Step 1 Purchase high speed Internet service If you already have high speed Internet service DSL cable or satellite begin with the Step 2 Purchase and install a wireless router section If you do not have high speed Internet service follow these steps 1 Contact a local ISP to purchase high speed Internet service and a DSL or cable modem The ISP will help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service 2 Your ISP will give you a user ID and password to access the Internet Record this information and store it in a safe place Notebook Essentials 19 Chapter 3 Networking Step 2 Purchase and install a wireless router Read this section carefully before you install the wireless router using the router manufacturer s instructions and your wireless computer If you need technical assistance during the router installation contact the router manufacturer A It is recommended that you temporarily connect your new wireless computer to the router by using the network cable provided with the router This will ensure that the computer can access the Internet 1 Turn off the wireless function If the wireless light is white press the wireless button to turn off the wireless function For help locating the wireless button or light refer to the user guide in Help and Support 2 During the router installation the router manufacturer s
15. ce supplied and approved by HP for use with this computer The computer is capable of accepting DC power within the following specifications Input power Rating Operating voltage 18 5 V dc Operating current 3 5 A A This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms The computer operating voltage and current can be found on the system regulatory label on the bottom of the computer 40 Notebook Essentials Index A AC adapter 24 altitude specifications 39 antivirus software 23 B backup 30 blank screen troubleshooting 36 C cable modem 17 cleaning the display 33 cleaning the keyboard 33 clicking touch screen 11 computer viruses 23 computer turning on 35 connect to a wired network 21 connect to an existing wireless network 18 connecting to the Internet 18 creating a CD or DVD 27 D devices external troubleshooting 37 digitizer pen holding 15 identifying 15 storing 15 display cleaning 33 rotating 5 dragging touch screen 12 E electric shock 24 environmental specifications 39 external devices troubleshooting 37 F firewalls 23 flicking touch screen 12 H humidity specifications 39 identifying software 25 IEC 60950 compliance 24 36 input power specifications 40 Internet choosing an ISP 18 choosing type of access 17 wireless access 17 Internet service provider ISP 18 K keyboard cleaning 33
16. d until shutdown occurs A CAUTION Emergency shutdown procedures result in the loss of unsaved information m Slide and hold the power switch for at least 5 seconds m Disconnect the computer from external power and remove the battery The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use But if the computer feels unusually warm it may be overheating because a vent is blocked If you suspect that the computer is overheating allow the computer to cool to room temperature Then be sure to keep all vents free from obstructions while you are using the computer N WARNING To reduce the possibility of heat related injuries or of the computer overheating do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to c
17. e Periodically whenever the system is performing optimally If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Click Start click Control Panel click System and Security and then click System 2 In the left pane click System protection 3 Click the System Protection tab 4 5 6 Under Protection Settings select the disk for which you want to create a restore point Click Create Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 2 3 4 5 Click Start click Control Panel click System and Security and then click System In the left pane click System protection Click the System Protection tab Click System Restore Follow the on screen instructions Performing a recovery You can recover only files that you have previously backed up HP recommends that you use Recovery Manager to create a set of recovery discs an entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs that you create or from a dedicated recovery partition select models only on the hard drive However if your computer includes a sol
18. e of the first and most important steps to take is to create a set of recovery discs of the full factory image The recovery discs are essential in case of system instability or failure when they are used to recover the operating system and software to factory settings For instructions refer to Chapter 6 Backup and recovery Connecting to the Internet After creating the recovery discs set up your wired or wireless network so that you can send and receive e mail and connect to the Internet For more information refer to Chapter 3 Networking Updating your antivirus software After you have connected to the Internet be sure to update your antivirus software The software is preinstalled on the computer and includes a limited subscription for free updates Antivirus software helps protect your computer from damage caused by viruses For more information refer to Chapter 4 Keeping the computer safe Notebook Essentials 1 Chapter 1 Getting started Getting to know the computer When you have completed the preceding steps familiarize yourself with the features of the computer and set up any additional components such as optional external audio devices Be sure to review the user guides located in Help and Support on the computer They provide detailed information about using the computer For instructions on accessing the user guides refer to the Finding information section later in this chapter The
19. enter 16 Notebook Essentials Chapter 3 Networking Internet hardware and software features vary depending on computer model and your location Choosing the type of Internet access The computer supports two types of Internet access Wireless For mobile Internet access you can use a wireless connection To learn about adding the computer to an existing network or setting up a wireless network refer to the Connecting to an existing wireless network section or the Setting up a wireless network section Wired You can access the Internet by connecting to a broadband network using the RJ 45 network jack The networking features of the computer enable you to access high speed broadband Internet service providers with the following types of connections Cable modem Digital Subscriber Line DSL Satellite Other services Broadband access may require additional hardware or software provided by your Internet service provider ISP Notebook Essentials 17 Chapter 3 Networking Using an ISP The following features will help you set up a new Internet account or configure the computer to use an existing account Choosing an ISP You must set up Internet service before you can connect to the Internet Contact a local ISP to purchase Internet service and a modem The ISP will help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service
20. er DVD R or CD R discs All these discs are purchased separately DVDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs are required Q Read write discs such as CD RW DVD RW and double layer DVD RW are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs can be created per computer Number each disc before inserting it into the computer optical drive If necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs A Be sure that an external optical drive is connected to the computer An external optical drive must be connected to a USB port on the computer not to a USB port on another external device such as a hub or docking device 1 Click Start click All Programs click Recovery Manager and then click Recovery Disc Creation 2 Follow the on screen instructions Notebook Essentials 29 Chapter 6 Backup and recovery Backing up your information When to back up On a regularly scheduled basis Q Set reminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Backup suggestions Create a set of recovery di
21. er or electronics retailers m During an electrical storm either run the computer on battery power or shut down the computer and unplug the power cord Notebook Essentials 23 Chapter 4 Keeping the computer safe Turning off the computer To turn off the computer 1 Save your work and close all programs 2 Click Start and then click Shut down Using the computer safely N WARNING To reduce the risk of electric shock or damage to your equipment observe these practices m Plug the power cord into an AC outlet that is easily accessible at all times m Disconnect power from the computer by unplugging the power cord from the AC outlet not by unplugging the power cord from the computer m f provided with a 3 pin attachment plug on your power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature N WARNING To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup and proper posture health and work habits for computer users The Safety amp Comfort Guide also provides important electrical and mechanical safety information To access this document click Start click Help and Support and then click User Guides The Safety amp Comfort Guide is also available on the Web at http www hp com ergo N WARNING To reduce
22. ere writing with a standard pen or pencil Storing the pen To store the pen when you are not using it insert the pen tip first into the pen holder on the computer Notebook Essentials 15 Chapter 2 What s new Sharing optical drives Although your computer does not have an integrated optical drive you can easily access software install programs and access information by sharing an optical drive connected to another computer in your network Drive sharing is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network You must have a network set up in order to share an optical drive Refer to Help and Support for information on setting up a network Some discs such as DVD movies and game discs may be copy protected and therefore unusable through DVD or CD sharing To share an optical drive 1 NYDN WW From the computer with the optical drive you want to share click Start and then click Computer Right click the optical drive you want to share and then click Properties Click the Sharing tab and then click Advanced Sharing Select the Share this folder check box Type a name for the optical drive in the Share name text box Click Apply and then click OK To view the shared optical drive on your computer click Start click Control Panel click Network and Internet and then click Network and Sharing C
23. es 4 Notebook Essentials Chapter 2 What s new Display rotating To rotate the display and use the computer in slate mode 1 Open the display 2 Rotate the display 180 degrees either clockwise or counterclockwise CAUTION To reduce the risk of damage to your computer do not force the display past 180 degrees 3 Lower the display over the keyboard CAUTION To reduce the risk of damage to your computer do not transport the computer while it is in slate mode Notebook Essentials 5 Chapter 2 What s new Using the rotate button When the computer is in slate mode press the rotate button on the right side of the computer to change the screen image to 4 different orientations When you change the screen orientation the top of the screen rotates 90 degrees clockwise into the following orientations landscape secondary portrait primary landscape primary and portrait secondary Computers with WWAN capabilities only support landscape primary and portrait secondary orientations 6 Notebook Essentials Chapter 2 What s new TouchPad Identifying TouchPad components Component Description TouchPad off indicator To turn the TouchPad zone on and off quickly double tap the TouchPad off indicator When the TouchPad zone is active the light is off Left TouchPad button Functions like the left button on an external mouse Right TouchPad
24. f the airline If you plan to use the computer during a flight check with the airline in advance If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery pack and store it separately If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device or a cell phone device installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use it before you turn it on If you are traveling internationally follow these suggestions O Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 34 Notebook Essentials Appendix A Troubleshooting Troubleshooting resources If you experience computer proble
25. following list highlights the entertainment features of the computer and explains where to get additional information for each feature m Multimedia software The computer comes with preinstalled multimedia software including HP MediaSmart which turns the computer into a mobile entertainment center For details refer to Chapter 5 Using software m Audio The computer includes integrated speakers For more information on using the integrated speakers and setting up optional external audio devices refer to the user guide in Help and Support m Video You can connect an optional display device or an HDMI High Definition Multimedia Interface device to the computer You can also use an optional external optical drive to watch a high definition movie For more information about the video features refer to the user guide in Help and Support gz On select models when watching movies you must use MediaSmart software m Webcam Adjustable with low light image technology and built in microphones the webcam is a perfect companion to your instant messaging program For more information on the webcam refer to the user guide in Help and Support 2 Notebook Essentials Chapter 1 Getting started Finding information Locating the electronic manuals For detailed information about the features and components of the computer such as power management drives memory security and other features click Start click Help and S
26. id state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager Notebook Essentials 31 Chapter 6 Backup and recovery Recovery Manager recovers only the software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering using the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into an optional external optical drive and restart the computer 3 Follow the on screen instructions Recovering using the partition on the hard drive select models only On some models you can perform a recovery from the partition on the hard drive by using either the Start button or f11 This restores the computer to its factory condition gz If your computer includes an SSD you may not have a recovery partition If the computer does not have a recovery partition you will not be able to recover using this procedure Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating syste
27. ided HP Limited Warranty applicable to your product in the start menu on your PC and or in the CD DVD provided in the box Some countries regions may provide a printed HP Limited Warranty in the box In countries regions where the warranty is not provided in printed format you may request a printed copy from www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 Please include your product number warranty period found on your serial number label name and postal address Contents Chapter 1 Getting started CTE ALINE TECOVELY dises s nemad no en Hip Beatle ale anaes RSE duty de 1 Connecting to the Internet seinra eria EEE cee eee ee 1 Updating your antivirus software 1 6 eens 1 Getting to know the computer 0 0 cece cece eee 2 Finding information siea oE eo ae 0 cece eee een edn E EEA A 3 Locating the electronic manuals 0 0 0 ee cee cece eee eee 3 Finding more information 0 ccc cee cece eee eee teens 4 Chapter 2 What s new Display motatine 2 0 sot res Re 5 Using the rotate button s acco al bees nes er eG ee 6 TouchPad str Peat ot As A ie Serres De at ee 7 Identifying TouchPad components 2 000
28. ils click Start and then click Devices and Printers Then right click the device representing your computer and click Mouse settings These preferences apply to any pointing device in the system To change or test click settings 1 Click Start click Control Panel click Hardware and Sound click Pen and Touch and then click the Pen Options tab 2 Under Pen Actions select the action and then click Settings 3 After making any changes or testing the settings click OK To change or create flick assignments 1 Click Start click Control Panel click Hardware and Sound click Pen and Touch and then click the Flicks tab 2 Click Navigational flicks and editing flicks and then click Customize 3 Follow the on screen instructions to change or create a flick assignment 4 Click OK 14 Notebook Essentials Chapter 2 What s new Digitizer pen You can write with the pen in pen specific programs such as Tablet PC Input Panel in all Microsoft Office programs and in most other Windows programs and utilities The information you write on the screen with the pen can be filed searched and shared among most Windows programs Identifying the pen components The pen interacts with the computer whenever the tip of the pen is pressed against the screen The pen tether eyelet allows you to connect a tether from the pen to the pen tether hole on the computer Holding the pen Hold the pen as if you w
29. ing the TouchPad refer to the user guide To access this guide click Start click Help and Support and then click User Guides Touch screen The computer allows you to use your fingers or the digitizer pen to perform certain actions on the touch screen The instructions in this section are based on the preferences set at the factory To modify settings for recognized clicks and flicks click Start click Control Panel click Hardware and Sound and then click Pen and Touch Q Some gestures are not supported in all programs Using touch screen gestures Tapping or clicking Tap or double tap an item on the screen as you would click or double click with the TouchPad or an external mouse Tap and hold an item to see the context menu as you would with the right TouchPad button You must tap and hold your finger until the operating system draws a circle around the area you are touching and then the context menu appears Notebook Essentials 11 Chapter 2 What s new Flicking Touch the screen in a light quick flicking motion up down left or right to navigate through screens or quickly scroll through documents zB For the flick movement to work a scrollbar must be present in the active window Dragging Press your finger on an item on the screen and then move your finger to drag the item to a new location You can also use this motion to slowly scroll through documents 12 Notebook Es
30. iscs BD and Internet radio Creating or burning data CDs Creating editing and burning audio CDs Creating editing and burning a video or movie to a DVD or video CD This chapter explains how to perform some of these tasks and it also explains how to identify and update the software on the computer Identifying installed software To see a list of the software that is preinstalled on the computer click Start and then click All Programs Q Double click the name of a program to open it For details about using software included with the computer refer to the software manufacturer s instructions which may be provided with the software on disc or on the manufacturer s Web site Q Windows 7 includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Notebook Essentials 25 Chapter 5 Using software Using HP TouchSmart software or HP MediaSmart software Depending on your computer model your computer has preinstalled HP TouchSmart or HP MediaSmart software TouchSmart and MediaSmart turn your computer into a mobile entertainment center You can enjoy music and DVD and BD movies You can also manage and edit your photo collections TouchSmart and MediaSmart include the following feature
31. m and software To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Q Click Start click All Programs click Recovery Manager and then click Recovery Manager 0r Q Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the Press lt F11 gt for recovery message is displayed on the screen A It may take several minutes for Recovery Manager to load 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions 32 Notebook Essentials Chapter 7 Routine care Cleaning the display CAUTION To prevent permanent damage to the computer never spray water cleaning fluids or chemicals on the display To remove smudges and lint frequently clean the display with a soft damp lint free cloth If the screen requires additional cleaning use premoistened antistatic wipes or an antistatic screen cleaner Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit h
32. ms perform these troubleshooting steps in the order provided until the problem is resolved m Refer to Quick troubleshooting the next section in this chapter mM Access Web site links and additional information about the computer through Help and Support Click Start and then click Help and Support Although many checkup and repair tools require an Internet connection other tools like Help and Support can help you fix a problem when the computer is offline Quick troubleshooting The computer is unable to start up If the computer does not turn on when you slide the power switch the following suggestions may help you resolve the problem m Ifthe computer is plugged into an AC outlet plug another electrical device into the outlet to be sure that the outlet is providing adequate power Use only the AC adapter provided with the computer or one approved by HP for this computer m Ifthe computer is running on battery power or is plugged into an external power source other than an AC outlet plug the computer into an AC outlet using the AC adapter Be sure that the power cord and AC adapter connections are secure The TouchPad is behaving erratically If the TouchPad is behaving erratically follow these guidelines m Be sure that the TouchPad is on If the TouchPad off indicator is amber quickly double tap the TouchPad off indicator to turn on the TouchPad If the TouchPad off indicator is off the TouchPad is on m F
33. ncluded with the computer may have been released since the computer left the factory Some updates may affect the way the computer responds to optional software or external devices Many updates provide security enhancements Update the operating system and other software installed on the computer as soon as the computer is connected to the Internet To access links for updating installed software refer to Help and Support 28 Notebook Essentials Chapter 6 Backup and recovery Tools provided by the operating system and by HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure m Backing up your information Creating a set of recovery discs Creating system restore points Recovering a program or driver Performing a full system recovery Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs m You will need an external optical drive purchased separately m You will need high quality DVD R double layer DVD R DVD R double lay
34. ollow these guidelines when using the TouchPad O Use one finger to navigate click or turn on turn off the TouchPad O Use two fingers to control TouchPad gestures such as scrolling and pinching zooming To turn the TouchPad gestures off or explore other TouchPad features double click the Synaptics icon in the notification area at the far right of the taskbar click the Device Settings tab and then click Settings Notebook Essentials 35 Appendix A Troubleshooting The computer screen is blank If the screen is blank but the computer is on and the power light is on the computer may not be set to display the image on the computer screen To transfer the image to the computer screen press the switch image key Software is functioning abnormally If the software is unresponsive or responds abnormally follow these suggestions m Restart the computer by clicking Start clicking the arrow next to Shut down and then clicking Restart If you cannot restart the computer using this procedure refer to the next section The computer is on but is not responding m Runa virus scan For information about using the antivirus resources on the computer refer to the Protecting the computer from viruses section in Chapter 4 The computer is on but is not responding If the computer is on but is not responding to software or keyboard commands try the following emergency shutdown procedures in the sequence provide
35. ousehold debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris Notebook Essentials 33 Chapter 7 Routine care Traveling and shipping For best results follow these traveling and shipping tips m Prepare the computer for traveling or shipping 1 Back up your information 2 Remove all optical discs and all external media cards such as digital cards and ExpressCards To reduce the risk of damage to the computer damage to a drive or loss of information remove the media from a drive before removing the drive from a drive bay and before shipping storing or traveling with a drive 3 Turn off and then disconnect all external devices 4 Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage and do not check it in with the rest of your bags Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands The airport security devices that check carry on luggage such as conveyor belts use X rays instead of magnetism and do not damage a drive In flight computer use is at the discretion o
36. r where the source files are stored Open the folder and then drag the files to the drive that contains the blank optical disc Initiate the burning process as directed by the program you have selected CAUTION To prevent loss of information or damage to a disc observe the following guidelines m Before writing to a disc connect the computer to a reliable external power source Do not write to a disc while the computer is running on battery power m Before writing to a disc close all open programs except the disc software you are using Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc Instead copy from a source disc or network drive to your hard drive and then copy from your hard drive to the destination disc m Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration Notebook Essentials 27 Chapter 5 Using software CAUTION Observe the copyright warning It is a criminal offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes Updating the software installed on the computer Most software including the operating system is updated frequently by the manufacturer or provider Important updates to the software i
37. s Internet TV View a range of TV shows and channels as well as the HP TV channel streamed in full screen mode to computers with an Internet connection Photo and video upload support for example QO Upload your MediaSmart photos to Internet photo storage sites such as Snapfish QO Upload your home videos for example fun videos created with the integrated webcam directly to YouTube Pandora Internet radio North America only Listen to music selected just for you streamed from the Internet To start TouchSmart or MediaSmart double tap the TouchSmart icon or the MediaSmart icon on the taskbar For information about using MediaSmart click Start click Help and Support and then type MediaSmart in the Search box Installing software from an optical disc To install any software from an optical disc follow these steps 1 Insert the disc into an optional external optical drive 2 When the installation wizard opens follow the on screen instructions 3 Restart the computer if you are prompted to do so For information about using software included with the computer refer to the software manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s Web site 26 Notebook Essentials Chapter 5 Using software Creating or burning a CD or DVD If you have an optional external optical drive that supports CD RW DVD RW or DVD RW discs you
38. scs using Recovery Manager Create system restore points using the Windows System Restore feature and periodically copy them to disc Store personal files in the Documents library and back up this folder periodically Back up templates stored in their associated programs Save the customized settings in a window toolbar or menu bar by taking a screen shot of the settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste the image into a word processing document a Display the screen b Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc c Open a word processing document click Edit and then click Paste Save the document Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings 30 Notebook Essentials Chapter 6 Backup and recovery When to create restore points Before you add or extensively modify software or hardwar
39. sentials Chapter 2 What s new Scrolling Scrolling is useful for moving up or down on a page or image To scroll place two fingers on the screen and then drag them across the screen in an up down left or right motion gz Scrolling speed is controlled by finger speed Rotating Rotating allows you to rotate items such as photos and pages To rotate anchor your thumb on the screen and then move your forefinger in a semicircular motion around your thumb Notebook Essentials 13 Chapter 2 What s new Pinching Zooming Pinching allows you to zoom in or out on items such as pdf files images and photos To pinch Zoom out by holding two fingers apart on the screen and then pull the fingers together to decrease an object s size Zoom in by holding two fingers together on the screen and then pull the fingers apart to increase an object s size Setting touch screen preferences To set preferences for visual feedback click Start click Control Panel click Hardware and Sound and then click Pen and Touch These preferences are specific to the touch screen and the computer To set preferences for left handed or right handed users click Start click Control Panel click Hardware and Sound click Tablet PC Settings and then click the Other tab These preferences are specific to the touch screen and the computer To set pointing device preferences such as pointer speed click speed and mouse tra
40. software allows you to change the network name SSID and enable security to protect the privacy of your wireless network Many routers are shipped with a default network name and with security disabled If you change the default network name or enable security during the router setup record the information and store it in a safe place You will need this information when you configure the computer and any other existing computers to access the router If you do not enable security an unauthorized wireless user can access the data on the computer and use your Internet connection without your knowledge For more information on securing your wireless network refer to the user guide in Help and Support The Windows operating system also provides tools to help you set up your wireless network for the first time To use the Windows tools to set up your network click Start click Network and Internet click Network and Sharing Center click Set up a new connection or network and then click Set up a new network Then follow the on screen instructions Step 3 Configure the computer to connect to the wireless network 1 If the computer is off turn it on 2 Turn on the wireless function If the wireless light is amber press the wireless button to turn on the wireless function For help locating the wireless button or light refer to the user guide in Help and Support 3 Connect the computer to the wireless network a Click the network icon in
41. the notification area at the far right of the taskbar b Select a network to connect to c Click Connect d If required enter the security key 4 Test the wireless network by opening your Web browser and accessing a Web site 20 Notebook Essentials Chapter 3 Networking Connecting to a wired network Connecting to a wired network requires an RJ 45 network cable purchased separately If the cable contains noise suppression circuitry which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer ss N WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack To connect the cable 1 Plug the cable into the jack on the computer 2 Plug the other end of the cable into a wall jack Notebook Essentials 21 Chapter 4 Keeping the computer safe Protecting the computer from viruses When you use the computer for e mail or Internet access you expose it to computer viruses that can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date Norton Internet Security is preinstalled on the computer m Your
42. the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 WARNING To reduce potential safety issues use only the AC adapter or battery provided with the computer a replacement AC adapter or battery provided by HP or a compatible AC adapter or battery purchased as an accessory from HP For more safety and regulatory information and for battery disposal information refer to the Regulatory Safety and Environmental Notices To access the notices click Start click Help and Support and then click User Guides 24 Notebook Essentials Chapter 5 Using software The computer includes preinstalled software Some models also include additional software on an optical disc You can use the software on the computer to perform these and many more tasks Playing digital media including audio and video CDs audio and video DVDs Blu ray d
43. upport and then click User Guides You do not need to connect to the Internet to access the user guides in Help and Support A The desktop of your computer may look slightly different from the illustration in this section mo gt Help and Support gt User Guides Ea Notebook Essentials 3 Chapter 1 Getting started Finding more information In addition to the user guides Help and Support also provides information about the operating system drivers troubleshooting tools and accessing technical support To access Help and Support click Start and then click Help and Support For country or region specific support go to http www hp com support select your country or region and follow the on screen instructions WARNING To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup and proper posture health and work habits for computer users The Safety amp Comfort Guide also provides important electrical and mechanical safety information To access this document click Start click Help and Support and then click User Guides The Safety amp Comfort Guide is also available on the Web at http www hp com ergo For more safety and regulatory information and for battery disposal information refer to the Regulatory Safety and Environmental Notices To access the notices click Start click Help and Support and then click User Guid
44. version of Norton Internet Security includes 60 days of free updates It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service m To access Norton Internet Security or to get more information about it click Start click All Programs and then click Norton Internet Security Protecting your system files The operating system and the backup and recovery software provide several ways to back up the system and to recover optimal system functionality For information refer to Chapter 6 Backup and recovery Protecting your privacy When you use the computer for e mail network or Internet access it is possible for unauthorized persons to obtain information about you or the computer To optimize the privacy protection features of the computer follow these guidelines m Keep the operating system and software updated Many software updates contain security enhancements m Use a firewall Firewall software monitors incoming traffic on the computer to block messages that do not meet specific security criteria Some firewalls also monitor outgoing traffic Protecting the computer from power surges To protect the computer from the power surges that may be caused by an uncertain power supply or an electrical storm observe these practices m Plug the computer power cord into an optional high quality surge protector Surge protectors are available from most comput
45. ycle on and off during operation 36 Notebook Essentials Appendix A Troubleshooting An external device is not working Follow these suggestions if an external device does not function as expected Turn on the device according to the manufacturer s instructions Be sure that all device connections are secure Be sure that the device is receiving electrical power Be sure that the device especially if it is older is compatible with the operating system Be sure that the correct drivers are installed and updated Be sure that an external optical drive is connected to a USB port on the computer not to a USB port on another external device such as a hub or docking device The wireless network connection is not working If a wireless network connection is not working as expected follow these suggestions gz If you are connecting to a corporate network contact the IT administrator Click Start click Network and Internet click Network and Sharing Center click Troubleshoot problems click Internet Connections and then follow the on screen instructions Be sure that the wireless device is turned on and the wireless light on the computer is white If the light is amber turn on the wireless device Be sure that the computer wireless antennas are free from obstructions Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on Be sure that the wireless router or
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