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HP Tablet 2760p User's Manual

1. ccceceeeeeees 100 8 Power cord set requirements dcciscsssiccssisssicessiisesisaceiescssesrsienesiesuatesvaiestatennatoiaasenneenians 102 Requirements for all countries and regions cccscccccescecesseeeceseeeeeeseeeceeseeeseeeeeseeeeeseeeeensns 102 Requirements for specific countries and regions ccceeecceeeeeeseeeeessceeeeeeeeeeeeeeeeeeeseteeeeeenaees 102 DF ROC FONG aessa a 104 BOHGTY si ceciisg vee ctcndnindbnaededisinn seicredeavedaipbhatedsindadelesttnnntaniadubanneded tated sueketencnbsndesdbataddatadakedegctest 104 Display seiere e arpa me van erie ees ee eters teeta eras E 104 NIGER juiciness E T E N E AN TE E 110 vii viii 1 Product description Category Product name Description HP EliteBook 2760p Tablet PC Processors Intel 2nd Generation Core i7 processors soldered to system board i7 2620M 2 7 GHz turbo up to 3 4 GHz Dual Core processor 4 MB L3 cache 35W Intel 2nd Generation Core i5 processors soldered to system board i5 2410M 2 3 GHz turbo up to 2 9 GHz Dual Core processor 3 MB L3 cache 35W select models only i5 2520M 2 5 GHz turbo up to 3 2 GHz Dual Core processor 3 MB L3 cache 35W i5 2540M 2 6 GHz turbo up to 3 3 GHz Dual Core processor 3 MB L3 cache Chipset Graphics Mobile Intel QM67 Express Chipset Intel HD Graphics 3000 Integrated with shared video memory Panel Supports dual display ports through
2. Chapter 4 Removal and replacement procedures j Remove the RTC battery see RTC battery on page 65 k Remove the display assembly see Display assembly on page 66 I Remove the system board shield see System board shield on page 69 m Remove the smart card reader see Smart card reader on page 78 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Remove the SIM see SIM on page 47 e Remove the memory modules see Primary memory module on page 45 and Secondary memory module on page 58 e Remove the WLAN module see WLAN module on page 50 e Remove the WWAN module see WWAN module on page 53 e Remove the modem module see Modem module on page 70 e Remove the heat sink see Fan heat sink assembly on page 82 Remove the system board 1 Position the computer right side up with the front toward you 2 Remove the ExpressCard or ExpressCard slot holder 3 Peel back the adhesive strip 2 on the system board to reveal one of the two screws required to remove the system board 4 Remove the two Phillips M2 0x4 0 screws 2 that secure the system board to the base enclosure Component replacement procedures 81 5 Lift the right side of the system board and remove it from the base enclosure 3 Reverse this procedure to install the system board Fan heat sink assembl
3. System board shield see System board shield on page 69 Remove the smart card reader 1 Position the computer right side up with the front toward you 2 Disconnect the smart card reader cable from the ZIF connector 1 on the system board and remove the cable 2 Chapter 4 Removal and replacement procedures 3 Lift the smart card reader out of the chassis 3 y NOTE Adhesive secures the reader to the base enclosure You must break the adhesion to remove the reader 4 Remove the Bluetooth cable by disconnecting the ZIF cable 1 securing the Bluetooth module to the system board and thn lift the cable 2 Reverse this procedure to install the smart card reader Component replacement procedures 79 System board 80 NOTE The system board spare part kits include replacement thermal material Description Spare part number For use in all countries and regions except Russia and the People s Republic of China Equipped with Intel Core i7 2620M 2620M 2 7 GHz turbo up to 3 4 GHz processor 4 MB 649748 001 L3 cache 35W Equipped with Intel Core i5 2410M 2 3 GHz turbo up to 2 9 GHz processor 3 MB L3 649745 001 cache 35W select models only Equipped with Intel Core i5 2520M 2 5 GHz turbo up to 3 2 GHz processor 3 MB L3 649746 001 cache 35W For use only in Russia and the People s Republic of China Equipped with Second Generation Intel Core i5 2410M Dual Core pro
4. Description 649756 051 Keyboard with TouchPad and pointing stick for use in France includes buttons and cables 649756 061 Keyboard with TouchPad and pointing stick for use in Italy includes buttons and cables 649756 071 Keyboard with TouchPad and pointing stick for use in Spain includes buttons and cables 649756 081 Keyboard with TouchPad and pointing stick for use in Denmark includes buttons and cables 649756 091 Keyboard with TouchPad and pointing stick for use in Norway includes buttons and cables 649756 121 Keyboard with TouchPad and pointing stick for use in French Canada includes buttons and cables 649756 131 Keyboard with TouchPad and pointing stick for use in Portugal includes buttons and cables 649756 141 Keyboard with TouchPad and pointing stick for use in Turkey includes buttons and cables 649756 161 Keyboard with TouchPad and pointing stick for use in Latin America includes buttons and cables 649756 171 Keyboard with TouchPad and pointing stick for use in Saudi Arabia includes buttons and cables 649756 201 Keyboard with TouchPad and pointing stick for use in Brazil includes buttons and cables 649756 211 Keyboard with TouchPad and pointing stick for use in Hungary includes buttons and cables 649756 251 Keyboard with TouchPad and pointing stick for use in Russia includes buttons and cables 649756 261 Keyboard with TouchPad and pointing stick for use in
5. Format 0 204 mm 1280 x 800 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 75 Horizontal 75 Vertical minimum 80 Horizontal 80 Vertical typical Hard drive specifications 128 GB 160 GB 250 GB 320 GB Dimensions Height 7 0 mm 7 0 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 75g 78g 115g 115g Interface type SATA Gen 2 SATA Gen 2 SATA SATA Transfer rate 100 MB sec 100 MB sec 300 MB sec 300 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting 30 7 cm 12 1 in WXGA display specifications 95 128 GB 160 GB 250 GB 320 GB Single track 3 ms 3 ms 1 5 ms 1 5 ms Average 13 ms 13 ms 11 ms 11 ms Maximum 24 ms 24 ms 22 ms 22 ms Logical blocks 250 069 680 312 581 808 488 397 168 625 142 448 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 35 C 5 C to 35 C 5 C to 35 C 5 C to 35 C 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details 96 Chapter 6 Specifications 7 Backup and recovery To protect your information use Windows Backup and Restore to back up individual files and
6. Remove the system board see System board on page 80 Remove the fan heat sink assembly 1 Position the system board right side up 2 Disconnect the fan cable from the system board 3 Position the system board upside down 4 In the order indicated on the heat sink loosen the four Phillips captive screws 1 that secure the heat sink to the base enclosure Component replacement procedures 83 5 Remove the fan heat sink assembly 2 E NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal material is included with fan heat sink assembly and system board spare part kits Reverse this procedure to install the fan heat sink assembly 84 Chapter 4 Removal and replacement procedures 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your p p computer Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2
7. 2 and remove the module Reverse this procedure to reassemble and install the Bluetooth module Latch assembly ef NOTE The Latch Kit includes the latch bracket two screws and spring Description Spare part number Latch Kit 597837 001 Before removing the latch assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer a Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 c Remove the WLAN module see WLAN module on page 50 d Remove the WWAN module see WWAN module on page 53 e Remove the keyboard see Keyboard on page 55 Component replacement procedures 73 f Remove the top cover see Top cover on page 60 g Remove the display assembly see Display assembly on page 66 Ey NOTE The latch mechanism includes a small spring Note the location of the spring Remove the latch assembly 1 Position the computer right side up with the front toward you Detach the spring 1 from the latch 2 3 Remove the two Phillips M2 0x4 0 screws
8. 3 o Rotate button In slate mode switches the image between landscape and portrait orientation 4 ctrl alt del button In slate mode e While Windows is running press the button with the pen to enter the ctrl alt del command e While the Computer Setup utility is running press the button with the pen to enter the reset command The computer resets and alll unsaved information is lost The reset function can be used to restore functionality when the system has become unresponsive 5 a Power connector Connects an AC adapter RJ 45 network jack Connects a network cable 0 alt 7 ioi External monitor port Connects an external VGA monitor or projector To protect your work and the system the ctrl alt delete command cannot be entered using the ctrl alt and del keys on the on screen keyboard 16 Chapter 2 External component identification Bottom Component Description 1 Battery bay Holds the battery 2 SIM slot Supports a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 3 Vents 3 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation w g Hard drive bay Contains the hard drive the wireless LAN module slot the WWAN module slot and the memory module slot CAU
9. 6 Feed the WWAN and WLAN antennas 1 through the bottom of the base enclosure and remove the antennas 7 Disconnect the webcam cable 2 from the system board Component replacement procedures 67 8 Disconnect the display cable 3 from the system board 2 Z CAUTION Support the display assembly when removing the display screws in the following step Failure to support the display assembly can result in damage to the assembly and other components 9 Remove the two Phillips M2 5x6 0 screws 1 that secure the display assembly to the base enclosure 10 Gently rotate the display 2 and swivel it at a 90 degree angle to gain access to the remaining screws in the display bracket 11 Remove the two Phillips M2 5 x 6 0 screws 3 that secure the display bracket to the base enclosure 68 Chapter 4 Removal and replacement procedures 12 Lift the display straight up to remove it from the base enclosure 4 Reverse this procedure to reassemble and install the display assembly System board shield Description Spare part number System board shield 649760 001 Before removing the system board shield follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power co
10. Australia Austria Bahrain Bangladesh Belarus Belgium Benin Botswana Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad the People s Republic of China the Congo Croatia Cyprus the Czech Republic Denmark Djibouti Egypt Equatorial Guinea Estonia Finland France Gabon Gambia Germany Ghana Gibraltar Greece Guinea Guinea Bissau Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Japan Jordan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Liberia Liechtenstein Lithuania Luxembourg Madagascar Malaysia Mali Mauritania Mauritius Montenegro Morocco Mozambique Namibia Nepal the Netherlands New Zealand Niger Nigeria Norway Oman Pakistan the Philippines Poland Portugal Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Switzerland Syria Taiwan Tanzania Thailand Togo Tunisia Turkey the United Arab Emirates the United Kingdom Vietnam Yemen and Zimbabwe 50 Chapter 4 Removal and replacement procedures Description Spare part number Broadcom 4322 AGN 802 1 1a b g draft n WLAN module For use in Albania Algeria Angola 593836 001 Antigua and Barbuda Argentina Aruba Australia Austria the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda
11. Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Switzerland Syria Taiwan Tanzania Thailand Togo Turkey the United Arab Emirates the United Kingdom the United States Uruguay U S Virgin Islands Venezuela Vietnam Yemen and Zimbabwe Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 Component replacement procedures 51 52 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module and disengage them from the channels 2 holding them in place Ey NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips M2 5x3 0 screws 3 that secure the WLAN module to the computer 3 Remove the WLAN module by pulling the module away from the slo
12. WLAN module WWAN module 2 External component identification Top TouchPad Component Description 1 Pointing stick Moves the pointer and selects or activates items on the screen 2 Left pointing stick button Functions like the left button on an external mouse 3 TouchPad Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right pointing stick button Functions like the right button on an external mouse 6 Right TouchPad button Functions like the right button on an external mouse Chapter 2 External component identification Lights Component Description 1 Caps lock light On Caps lock is on 2 TouchPad light e Off TouchPad is on e Amber TouchPad is off 3 q 9 Mute light e White Computer sound is on e Amber Computer sound is off 4 Volume down light White The computer volume is being decreased 5 Volume up light White The computer volume is being increased 6 Num lock light On Num lock is on and the embedded numeric keypad is enabled 7 Drive light e White The hard drive or optical drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive Top 8 Component Description 8 Battery light e White A battery is close to full charge capacity e Amber A battery that is the only available power s
13. 1 in WXGA LED AntiGlare touch screen display assembly for use outdoors 649754 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 c Remove the WLAN module see WLAN module on page 50 d Remove the WWAN module see WWAN module on page 53 e Remove the keyboard see Keyboard on page 55 f Remove the top cover see Top cover on page 60 Remove the display assembly 1 Position the computer upside down with the rear toward you Chapter 4 Removal and replacement procedures 2 Remove the two Torx 9 M2 0x5 0 screws that secure the hinge cover to the computer 3 Position the computer right side up with the rear toward you 4 Slide the hinge cover away from the computer The hinge cover is available in the Plastics Kit spare part number 649764 001 5 Position the computer right side up with the front toward you and open the display so it stands straight up
14. 2 that secure the latch bracket to the base enclosure 4 Lift the inner latch 3 from the computer Reverse this procedure to install the latch assembly Speaker assembly Description Spare part number Speaker assembly 649767 001 Before removing the speaker assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 74 Chapter 4 Removal and replacement procedures Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer a oe 8 g h Remove the following components Remove the battery see Battery on page 43 Remove the service access cover see Service access cover on page 44 Remove the WLAN module see WLAN module on page 50 Remove the WWAN module see WWAN module on page 53 Remove the keyboard see Keyboard on page 55 Remove the top cover see Top cover on page 60 Remove the display assembly see Display assembly on page 66 Remove the Bluetooth module see Bluetooth module on page 72 Latch assembly see Latch assembly on page 73 Remove the speaker assembly 1 Position the computer right side up with the front toward you 2 Unplug the speaker cable 1 from the audio connector b
15. Expansion Base 606172 001 Power cords For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 49037 1 202 For use in Europe the Middle East and Africa 490371 021 For use in India 49037 1 D61 For use in Israel 49037 1 BB1 For use in Italy 49037 1 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 49037 1 AB1 For use in Thailand 49037 1 201 For use in the United Kingdom and Singapore 490371 031 Miscellaneous parts 27 Description Spare part number For use in the United States 490371 001 Screw Kit 649766 001 e Phillips 2 5x8 0 captive screw e Phillips 2 0x7 0 captive screw e Phillips 2 0x3 0 captive screw e Phillips 3 0x2 5 screw e Phillips 2 5x3 0 screw e Phillips 2 5x6 0 screw e Phillips 2 0x4 0 screw e Phillips 2 0x3 5 screw e Phillips 2 0x3 0 screw e Phillips 2 0x2 0 screw e Phillips 1 5x1 5 Panhead screw e Torx 8M2 2x7 0 screw e Torx 8M2 2x5 0 screw 28 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part number Description 454668 001 6 cell 39 Whr 2 0 Ah Li ion battery with charging indicator 490371 001 Power cord for use in North America 490371 011 Power cord for use in Australia 490371 021 Pow
16. Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Switzerland Syria Taiwan Tanzania Thailand Togo Tunisia Turkey the United Arab Emirates the United Kingdom the United States Uruguay U S Virgin Islands Venezuela Vietnam Yemen and Zimbabwe 649745 001 System board with Second Generation Intel Core i5 2410M Dual Core processor 2 3 GHz turbo up to 2 9 GHz 3 MB L3 cache for use in all countries and regions except Russia and the People s Republic of China 649746 001 System board with Second Generation Intel Core i5 2520M Dual Core processor 2 5 GHz turbo up to 3 2 GHz 3 MB L3 cache for use in all countries and regions except Russia and the People s Republic of China 649747 001 System board with Second Generation Intel Core i5 2540M Dual Core processor 2 6 GHz turbo up to 3 3 GHz 3 MB L3 cache for use in all countries and regions except Russia and the People s Republic of China 649748 001 System board with Second Generation Intel Core i7 2620M Dual Core processor 2 7 GHz turbo up to 3 4 GHz 4 MB L3 cache for use in all countries and regions except Russia and the People s Republic of China 649749 001 System board with Second Generation Intel Core i5 2410M Dual Core processo
17. adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 c Remove the memory module see Primary memory module on page 45 Remove the SIM 1 Press in on the SIM 1 The module is partially ejected from the SIM slot 2 Remove the SIM from the SIM slot Reverse this procedure to install the SIM Component replacement procedures 47 Hard drive NOTE The hard drive spare part kits include the bracket and the screws Description Spare part number 320 GB 7200 rpm 7 mm 2 5 in SED hard drive 656621 001 320 GB 7200 rpm 7 mm 2 5 in hard drive 656620 001 250 GB 7200 rpm 7 mm 2 5 in hard drive 656619 001 160 GB solid state drive SSD 653018 001 128 GB SSD 653017 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 Remove th
18. cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left Component Description 1 Media Card Reader Supports the following digital card formats e MultiMediaCard e Secure Digital SD Card 2 Pen holder Stores the digitizer pen 3 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 ExpressCard slot select models only Supports optional ExpressCards 5 Wireless light e White An integrated wireless device such as a tp wireless local area network WLAN device the HP Mobile Broadband Module and or a Bluetooth device is on e Amber All wireless devices are off 6 Wireless switch Turns the wireless feature on or off but does not create a wireless connection NOTE A wireless network must be set up in order to establish a wireless connection Left 13 Component Description 7 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 8 USB charging port Provides power to a USB device such as an optional external MultiBay if used with a powered USB cable Display Component Description 1 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networ
19. folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only e Backing up individual files and folders e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e _ Restoring the computer to a previous state e Recovering information using recovery tools Ey NOTE For detailed instructions perform a search for these topics in Help and Support Ey NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and setting
20. for use in Northwest Africa includes buttons and cables 649757 001 Base enclosure includes latch 649758 001 Cable Kit 649759 001 Fan heat sink assembly includes replacement thermal material Sequential part number listing 33 34 Spare part number Description 649760 001 System board shield 649762 001 Audio connector board 649764 001 Plastics Kit 649765 001 Rubber Kit includes feet 649766 001 Screw Kit 649767 001 Speaker assembly 649768 001 Top cover assembly includes TouchPad board QuickWeb button and capacitive board 649769 001 RTC battery 653017 001 128 GB solid state drive includes bracket 653018 001 160 GB solid state drive includes bracket 656619 001 Hard drive 250 GB 7200 rpm SATA 7 mm 2 5 in 656620 001 Hard drive 320 GB 7200 rpm SATA 7 mm 2 5 in 656621 001 Hard drive 320 GB 7200 rpm SATA 7 mm 2 5 in self encrypting drive SED 657835 001 External Antenna Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ey NOTE As you remove eac
21. in device Ambient Light Sensor 92 audio devices 92 Bluetooth device radio 92 fingerprint reader 92 integrated camera 92 internal speakers 92 LAN WLAN switching 92 microphone 92 modem 92 Network Interface Controller LAN 92 Power Monitor Circuit 92 Wake on LAN 92 wireless button 92 WLAN device radio 92 WWAN device radio 92 built in device options 92 buttons left TouchPad 6 pointing stick 6 right TouchPad 6 volume down 9 volume mute 9 volume up 9 Cc Cable Kit contents 25 spare part number 25 cables service considerations 36 caps lock light identifying 7 Charge level indicator identifying 17 chipset product description 1 components bottom 17 display 14 front 11 leftside 13 rear 16 right side 12 top 6 computer feet locations 41 spare part number 41 Computer Setup File menu 87 navigating and selecting 85 restoring factory settings 86 Security menu 88 System Configuration menu 90 computer specifications 94 connector power 16 connectors service considerations 36 creating a backup 97 ctrl alt del button identifying 16 D device configurations 90 disk sanitizer 89 display assembly removal 66 spare part numbers 20 66 display hinge cover illustrated 24 display panel product description 1 display release latch 11 display specifications 95 Docking connector identifying 17 docking station spare part number 27 docking support product description 3 drive light 7 Drive
22. module removal 45 spare partnumbers 45 processor product description 1 product description audio 2 chipset 1 display panel 1 docking support 3 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 modem module 2 operating system 4 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 4 112 Index webcam 2 wireless 2 product name 1 Q QuickWeb button identifying 12 R recovery partition 100 recycling battery 104 display 104 removal replacement preliminaries 35 procedures 40 restore security defaults 93 restore the factory settings 87 restoring the hard drive 100 RJ 11 modem jack identifying 13 RJ 11 connector cable illustrated 25 RJ 45 network jack identifying 16 Rotate button identifying 16 RTC battery removal 65 spare partnumber 21 65 Rubber Kit spare part number 27 S SATA Serial Advanced Technology Attachment devices 90 AHCI Advanced Host Controller Interface 90 IDE Integrated Drive Electronics 90 Screw Kit spare part number 28 Secondary Battery Fast Charge 91 secondary memory module removal 58 spare part numbers 58 security cable slot identifying 13 Security menu 88 always prompt for HP SpareKey enrollment 88 Automatic DriveLock 88 change password 88 Disk Sanitizer 88 Drivelock 88 fingerprint reader reset 88 HP Sparekey 88 HP Sparekey enrollment 88 password policy 88 set up BIOS administr
23. na e e N AE E O E E 44 Primary memory module 2 sdsarasvasepionadaieieoaseiabaanvedsaobrardtaesaieonteedceeiwmeusesanveneaetts 45 SIM e E E E E ase ete cennes 47 Hard dri Veearts 48 WIAN module enrage a Eaa a ee e 50 WVA le Wiitel 0 seen nen a E R E T OA N 53 keyboards nee E E E E A i 55 Secondary memory module caicasovsayeiinrsniedenasenospmbivnaorvonrdioninteritannsosssimadinansdioasunbeadielnes 58 TOP COVER recaer a n E E REE T tere E E E E ES 60 TouchPad board serrit n e e a T eedane Eats 64 RIC ech seese E E E E E 65 Display assem bly ecien ne E eae E 66 System bo rd shield smsimcreiseinennua n E a a e e 69 Mod m mod le sseienrresreimn ea E E E ol ava E AER EES 70 Bluetooth module serrer reae e rie a a eno Re s NEn e mre 72 Latem assembly inc ccyedatncanenchiimhibdedivandelimnlinenacdnp hte wan enpiauabehaatiecaeenaisaacseneaneaoenacenimonnenint 73 Speaker assembly rags saceteosseimavaet on ddvanriondeadhuiete ravtsenndeonsbiedineeedewe ninlgastnnieaabeincenbicaeed 74 Audio bodid cae bias e a a a tenes cate eel ae ona eaten aE aN 76 SMMC ANCL re der cesigo a a a atuniaLauaaanenapeN 78 Syslem DogA r T E E E AE ETN ESE 80 Fan heot sink assembly siniannyesarcanussixsazainetcahnenwrsaieeinan eae tana nave eo antentrenane 82 D COMmpuler SO assis sssccsssnins E 85 Starting Computer Setup ccseeceeeeeeeeeeeeeececeececeeeaaeeeeseeeeeeceeececeseeeaaeeaaaaeesneeeeeeeeeeeeeeeeeeaaeeaes 85 Using Computer Set p metisse
24. of the Computer Setup menu items listed in this chapter may not be supported by your computer il File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer System Diagnostics Displays the following information e System Information gt Identification information for the computer and the batteries in the system o Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Startup Test Verifies the system components needed for starting the computer e Runin Test Runs a comprehensive check on system memory e Hard Disk Test Runs a comprehensive self test on any hard drive in the system e Memory Test Runs a comprehensive test on any memory installed in the computer e Battery Test Runs a comprehensive test on any batteries installed in the computer e Error Log Displays a log file if any errors have occurred Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to fact
25. sensor Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the power monitor circuit enabled by default Enable disable the audio device enabled by default Enable disable a modem device enabled by default Enable disable the microphone enabled by default Enable disable the internal speakers enabled by default Port Options Chapter 5 Computer Setup NOTE All port options are enabled by default Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port Enable disable the ExpressCard slot Enable disable the Smart card slot Enable disable the eSATA port Select AMT Options To do this NOTE All AMT options are disabled by default Enable disable firmware verbosity Enable disable AMT setup prompt Cirl P Enable disable USB key provisioning support Enable disable unconfigure AMT on next boot Select terminal emulation mode ANSI e VT100 Enable disable firmware progress event support Enable disable initiate Intel CIRA Set Security Level Restore Security Defaults Change view or hide security levels for all BIOS menu items Restore the default security settings Computer Setup menus 93 6 Specifications Co
26. system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files f NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps Z CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recovery part
27. the dock 30 7 cm 12 1 in Illumi Lite WXGA UWVA 1280x800 with digitizer pen and or multi touch 30 7 cm 12 1 in Illumi Lite WXGA UWVA outdoor view 1280x800 with digitizer pen and or multi touch Chemically strengthened glass top cover Memory Two customer accessible upgradeable memory module slots Supports dual channel memory Supports up to 16 GB of PC3 10600 1333 MHz DDR3 system RAM running at 1066 MHz Supports the following configurations e 16384 MB total system memory 8192 MB x 2 e 12288 MB total system memory 8192 MB 4096 MB e 8192 MB total system memory 4096 MB x 2 e 8192 MB total system memory 8192 MB x 1 e 6144 MB total system memory 4096 MB 2048 MB e 4096 MB total system memory 2048 MB x 2 e 4096 MB total system memory 4096 MB x 1 e 3072 MB total system memory 2048 MB 1024 MB e 2048 MB total system memory 2048 MB x 1 Category Description Hard drives Supports 7 mm 2 5 in hard drives Customer accessible Supports the following SATA drives e 500 GB 7200 rpm hard drive e 320 GB 7200 rpm hard drive e 320 GB SED 7200 rpm hard drive e 250 GB 7200 rpm hard drive Supports the following solid state drives e 256 GB e 160 GB e 128 GB Audio Visual Integrated dual array microphone High definition HD audio with SRS premium sound Stereo speakers 2 720p webcam Modem 56K V 92 MDC data fax modem Modem cable not in
28. 0 L language changing in Computer Setup 90 latch assembly removal 73 spare partnumber 73 Latch Kit spare partnumber 22 latch battery release 17 legacy support USB 85 90 lights battery 8 caps lock 7 drive 7 mute 7 num lock 7 power 8 TouchPad 7 volume down 7 volume up 7 webcam 14 M mass storage devices spare part numbers 26 Media Card Reader identifying 13 memory module product description 1 spare part numbers 21 22 microphone audio in jack identifying 12 microphone product description model name 1 modem module product description 2 removal 70 spare partnumber 21 70 Multi Core CPU 91 mute light identifying 7 N network jack identifying 16 num lock light 7 e operating system product description 4 P packing guidelines 38 passwords 88 pen removal 42 spare part number 22 30 42 pen holder identifying 13 pick button illustrated 24 plastic parts 35 Plastics Kit contents 24 spare part number 24 Index 111 pointing device product description 3 pointing stick 6 pointing stick buttons 6 port options 92 1394 port 92 eSATA port 92 ExpressCard slot 92 flash media reader 92 Smart card slot 92 USB port 92 ports 1394 14 external monitor 16 product description 3 USB 12 USB charging 14 USB chargingt 14 power connector identifying 16 power cord set requirements 102 spare part numbers 27 power lights 8 power requirements product description 3 primary memory
29. Ap HP EliteBook 2760p Tablet PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Centrino are trademarks of Intel Corporation in the United States and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Third Edition June 2012 First Edition May 2011 Document Part Number 641800 003 Safety warning notice Z WARNING To reduce the possibility of heatrelated injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply
30. Aruba Australia Austria the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands the Central African Republic Chad Chile the People s Republic of China Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guinea Guadeloupe Guam Guatemala Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Liberia Liechtenstein Lithuania Luxembourg Madagascar Malaysia Mali Martinique Mauritania Mauritius Mexico Montenegro Morocco Mozambique Namibia Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama Paraguay Peru the Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Switzerland Syria Taiwan Tanzania Thailand Togo
31. Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands the Central African Republic Chad Chile the People s Republic of China Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guinea Guadeloupe Guam Guatemala Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Liberia Liechtenstein Lithuania Luxembourg Madagascar Malaysia Mali Martinique Mauritania Mauritius Mexico Montenegro Morocco Mozambique Namibia Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama Paraguay Peru the Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Switzerland Syria Taiwan Tanzania Thailand Togo Tunisia Turkey the United Arab Emirates the United Kingdom the United States Uruguay U S Virgin Islands V
32. Bulgaria includes buttons and cables 649756 281 Keyboard with TouchPad and pointing stick for use in Thailand includes buttons and cables 649756 291 Keyboard with TouchPad and pointing stick for use in Japan includes buttons and cables 649756 A41 Keyboard with TouchPad and pointing stick for use in Belgium includes buttons and cables 649756 A81 Keyboard with TouchPad and pointing stick for use in the Czech Republic and Slovakia includes buttons and cables 649756 AB1 Keyboard with TouchPad and pointing stick for use in Taiwan includes buttons and cables 649756 AD1 Keyboard with TouchPad and pointing stick for use in Korea includes buttons and cables 649756831 Keyboard with TouchPad and pointing stick for use internationally includes buttons and cables 649756 B71 Keyboard with TouchPad and pointing stick for use in Sweden and Finland includes buttons and cables 649756 BB1 Keyboard with TouchPad and pointing stick for use in Israel includes buttons and cables 649756 BG1 Keyboard with TouchPad and pointing stick for use in Switzerland includes buttons and cables 649756 DD1 Keyboard with TouchPad and pointing stick for use in Iceland includes buttons and cables 649756 DH1 Keyboard with TouchPad and pointing stick for use in Denmark Finland Norway and Sweden includes buttons and cables 649756 DJ1 Keyboard with TouchPad and pointing stick for use in Greece includes buttons and cables 649756 DW1 Keyboard with TouchPad and pointing stick
33. Exit and then press enter or To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup 86 y NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 aA ON Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Chapter 5 Computer Setup Computer Setup menus The menu tables in this section provide an overview of Computer Setup options Ey NOTE Some
34. For use in Norway 649756 09 1 For use in Portugal 649756 131 For use in Russia 649756 25 1 For use in Saudi Arabia 649756 171 For use in Slovakia 649756 A81 For use in South Korea 649756 AD1 For use in Spain 649756 071 20 Chapter 3 Illustrated parts catalog Item Description Spare part number For use in Sweden and Finland 649756 B71 For use in Switzerland 649756 BG1 For use in Taiwan 649756 AB 1 For use in Thailand 649756 281 For use in Turkey 649756 141 For use in the United Kingdom 649756 031 For use in the United States 649756 001 5 Memory modules PC3 10600 1333 MHz DDR3 8 GB 63409 1 001 4 GB 621569 001 2 GB 621565 001 6 Top cover assembly includes TouchPad board QuickWeb button and capacitive 649768 001 board 7 TouchPad button board included with the top cover assembly 649768 001 8 TouchPad button board bracket included with the top cover assembly 649768 001 9 RTC battery 649769 001 10 Speaker assembly 649767 001 11 System board shield includes replacement thermal material 649760 001 12 Fan heat sink assembly includes replacement thermal material 649759 001 13 Security lock 14 Modem module 56k v 92 MDC 1 5 Guzzi F data fax for use in all countries 628824 001 NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 649758 001 See Cable Kit
35. Hz 4 MB L3 cache 17 Audio connector board 649762 001 18 Latch Kit 597837 001 19 Bluetooth module 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 649758 001 See Cable Kit on page 25 for more Cable Kit spare part number information 20 Bluetooth cable included in the Cable Kit spare part number 649758 001 21 QuickWeb button included in the top cover assembly spare part number 649768 001 22 Pen includes tether 606899 001 23 Base enclosure includes latch 649757 001 WWAN modules not illustrated Ericsson 5521 HSPA WWAN 632155 001 Qualcomm Gobi 3000 HSPA CDMA WWAN module with GPS not available in China 634400 001 24 Hard drive includes bracket 320 GB 7200 rpm SATA 7 mm 2 5 in self encrypting drive SED 656621 001 320 GB 7200 rpm SATA 7 mm 2 5 in 656620 001 250 GB 7200 rpm SATA 7 mm 2 5 in 656619 001 128 GB solid state drive 653017 001 160 GB solid state drive 653018 001 25 Memory module PC3 10600 1333 MHz DDR3 8 GB 634091 001 4 GB 621569 001 2 GB 621565 001 Chapter 3 Illustrated parts catalog Item Description Spare part number 1 GB 639738 001 26 WLAN module Broadcom 43224 802 1 1a b g n 2x2 WiFi Adapter e For use in North America and Latin America 582564 001 e For use in Europe and Asia 582564 002 Broadcom 4313GN 802 11b g n 1x1 WiFi Adapt
36. N Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD follow these steps y NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions 5 Click Next 100 Chapter 7 Backup and recovery 6 Select Repair your computer 7 Follow the on screen instructions Performing a recovery 101 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to al
37. Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow on the right side of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions y NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security or System Configuration menu Starting Computer Setup 85 To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Ignore Changes and
38. TION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 5 Docking connector Connects an optional docking device 6 Charge level indicator Displays the approximate remaining battery charge 7 Battery release latch Releases the battery from the battery bay 8 Accessory battery connector Connects an optional accessory battery 9 Accessory battery connector door Slides open to expose the accessory battery connector Bottom 17 3 Illustrated parts catalog Serial number label location When ordering parts or requesting information the serial number label located inside the battery bay provides important information that you may need when contacting technical support oli Serial Kx MMM OONAN IM IL Product x903 MINH MIN Waranty XyAyAy Component Description 1 Product name The product name affixed to the front of your computer 2 Serial number An alphanumeric identifier that is unique to each product 3 Product part number The identifier that provides specific information about the product s hardware components The part number helps a ser
39. Theft gt AT p DriveLock Password Automatic DriveLock Enable disable Anti Theft Protection e Enable disable Drivelock on any computer hard drive enabled by default e Change a Drivelock user password or master password NOTE Drivelock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help NOTE You must have a setup password to change this setting Chapter 5 Computer Setup Select To do this Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag Computer Setup menus 89 System Configuration menu Ey NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta startup menu delay in seconds e Set the MultiBoot Express popup delay in seconds e Enabl
40. Tunisia Turkey the United Arab Emirates the United Kingdom the United States Uruguay U S Virgin Islands Venezuela Vietnam Yemen and Zimbabwe 597837 001 Latch Kit 597839 001 Smart card reader 606172 001 606899 001 HP 2740 Ultra Slim Expansion Base Pen includes tether 609939 001 65W AC Smart Adapter RC V 3W 609948 001 65W AC Smart Adapter RC V EM 3W 621565 001 621569 001 2 GB memory module PC3 10600 1333 MHz DDR3 shared 4 GB memory module PC3 10600 1333 MHz DDR3 shared 628824 001 Modem module 56K v 92 MDC 1 5 Guzzi F data fax for use in all countries NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 649758 001 See Cable Kit on page 25 for more Cable Kit spare part number information Chapter 3 Illustrated parts catalog Spare part number 631954 001 Description Intel Centrino Advanced N 6205 a b g n WLAN module for use in Albania Algeria Angola Antigua and Barbuda Argentina Aruba Australia Austria the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands the Central African Republic Chad Chile the People s Republic of China Colombia the Congo Costa Rica Croati
41. Windows 7 Home Premium 64 U S Canada and Japan only Windows 7 Home Premium 32 U S Canada and Japan only FreeDOS Preinstalled with Microsoft Office Windows 7 Professional 32 or 64 with Microsoft Office 2010 Personal Japan only Windows 7 Professional 32 or 64 with Microsoft Office 2010 Professional Japan only Windows 7 Professional 32 or 64 with Microsoft Office 2010 Home and Business Japan only Windows 7 Professional 32 or 64 with Microsoft Office 2010 Starter excludes Japan Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Personal Japan only Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Professional Japan only Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Home and Business Japan only Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Starter excludes Japan Restore Media Windows 7 Professional 32 or 64 Chapter 1 Product description Windows 7 Home Premium 32 or 64 Category Description DRDVD Windows 7 Web only support Windows XP Professional 32 Windows XP Tablet Edition Windows Vista Business 32 or 64 Windows Vista Enterprise 32 or 64 Windows 7 Enterprise 32 or 64 Windows 7 Ultimate 32 or 64 Certified Microsoft WHQL Novell SuSE Linux Serviceability End user replaceable parts AC adapter Battery Hard drive Memory module
42. a Bahrain Bangladesh Belarus Belgium Benin Botswana Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad the People s Republic of China the Congo Croatia Cyprus the Czech Republic Denmark Djibouti Egypt Equatorial Guinea Estonia Finland France Gabon Gambia Germany Ghana Gibraltar Greece Guinea Guinea Bissau Hong Kong Hungary Iceland India Indonesia Ireland Israel ltaly the Ivory Coast Japan Jordan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Liberia Liechtenstein Lithuania Luxembourg Madagascar Malaysia Mali Mauritania Mauritius Montenegro Morocco Mozambique Namibia Nepal the Netherlands New Zealand Niger Nigeria Norway Oman Pakistan the Philippines Poland Portugal Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Switzerland Syria Taiwan Tanzania Thailand Togo Tunisia Turkey the United Arab Emirates the United Kingdom Vietnam Yemen and Zimbabwe Sequential part number listing 29 30 Spare part number 592814 001 Description 65W AC travel Adapter for use in Japan 593592 001 593836 001 6 cell 44 Whr 2 0 Ah Li ion battery with charging indicator Broadcom 4313AGN 802 11a b g n 1x1 Adapter For use in Albania Algeria Angola Antigua and Barbuda Argentina
43. a Cyprus the Czech Republic Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guinea Guadeloupe Guam Guatemala Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Liberia Liechtenstein Lithuania Luxembourg Madagascar Malaysia Mali Martinique Mauritania Mauritius Mexico Montenegro Morocco Mozambique Namibia Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama Paraguay Peru the Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Switzerland Syria Taiwan Tanzania Thailand Togo Turkey the United Arab Emirates the United Kingdom the United States Uruguay U S Virgin Islands Venezuela Vietnam Yemen and Zimbabwe 632155 001 634091 001 Ericsson 5521 HSPA WWAN module for use in Albania Algeria Angola Antigua and Barbuda Argentina Aruba Australia Austria the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Be
44. all the TouchPad board 64 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery 649769 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer gt Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 c Remove the keyboard see Keyboard on page 55 d Remove the top cover see Top cover on page 60 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Gently pull the battery away from the double sided tape that secures the battery 2 to the system board and remove it from the computer Reverse this procedure to install the RTC battery Component replacement procedures 65 Display assembly 66 The display assemblies include two WLAN antenna transceivers and cables and two WWAN antenna transceivers and cables Description Spare part number 30 7 em 12 1 in WXGA LED AntiGlare touch screen display assembly 649753 001 30 7 cm 12
45. ator password 88 System IDs 89 security product description 4 serial number label location 18 service considerations 35 service tag 40 set security level 93 setup utility File menu 87 navigating and selecting 85 restoring factory settings 86 Security menu 88 System Configuration menu 90 SIM slot identifying 17 SIM removal 47 slots security cable 13 smart card reader identifying 12 removal 78 spare partnumber 78 solid state drive spare part numbers 22 26 48 speaker assembly removal 74 spare part number 21 74 speakers identifying 11 specifications computer 94 display 95 hard drive 95 static shielding materials 39 system board removal 80 spare partnumber 21 spare part numbers 80 system board shield removal 69 spare partnumber 21 spare partnumbers 69 System Configuration menu 90 system date and time 87 system diagnostics 87 system fan 90 system IDs 89 system information 87 T thermal material replacement 84 tools required 35 top cover removal 60 spare partnumber 21 60 Touch screen identifying 15 TouchPad buttons 6 TouchPad board removal 64 spare part number 64 TouchPad light identifying 7 TouchPad identifying 6 TPM Embedded Security 88 transporting guidelines 38 TXT IntelTrusted Execution Technology 91 U Unified Extensible Firmware Interface UEFI mode 90 USB charging port identifying 14 USB legacy support 85 90 USB ports identifying 12 user manageme
46. ay U S Virgin Islands Venezuela Vietnam Yemen and Zimbabwe 8 GB memory module PC3 10600 1333 MHz DDR3 shared Sequential part number listing 31 32 Spare part number 634400 001 Description Qualcomm Gobi 3000 HSPA CDMA WWAN module with GPS for use in Albania Algeria Angola Antigua and Barbuda Argentina Aruba Australia Austria the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Caymon Islands the Central African Republic Chad Chile Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guinea Guadeloupe Guam Guatemala Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Liberia Liechtenstein Lithuania Luxembourg Madagascar Malaysia Mali Martinique Mauritania Mauritius Mexico Montenegro Morocco Mozambique Namibia Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama Paraguay Peru the Philippines
47. cessor 2 3 GHz turbo 649749 001 up to 2 9 GHz 3 MB L3 cache quipped with Second Generation Intel Core i5 2520M Dual Core processor 2 5 GHz turbo 649750 001 up to 3 2 GHz 3 MB L3 cache Equipped with Second Generation Intel Core i5 2540M Dual Core processor 2 6 GHz turbo 649751 001 up to 3 3 GHz 3 MB L3 cache Equipped with Second Generation Intel Core i7 2620M Dual Core processor 2 7 GHz turbo 649752 001 up to 3 4 GHz 4 MB L3 cache Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the following components a b c d Remove the battery see Battery on page 43 Remove the service access cover see Service access cover on page 44 Remove the SIM card see SIM on page 47 Remove the memory module see Primary memory module on page 45 Remove the hard drive see Hard drive on page 48 Remove the WLAN module see WLAN module on page 50 Remove the WWAN module see WWAN module on page 53 Remove the keyboard see Keyboard on page 55 Remove the top cover see Top cover on page 60
48. cluded Supports no modem option Ethernet Intel 82579LM Gigabit Network Connection 10 100 1000 network interface card NIC with iAMT 3 S4 S5 wake on LAN NIC power down technology Ethernet cable not included Wireless Integrated wireless local area network WLAN options by way of the following wireless modules Supports the following WLAN formats e Broadcom 4313GN 802 11b g n 1x1 WiFi Adapter e Broadcom 43224 AGN 802 11a b g n 2x2 WiFi Adapter e Intel Centrino Advanced N 6205 802 11a b g n Supports no WLAN option Two WLAN antennas built into display assembly Integrated WWAN options by way of wireless module Two WWAN antennas world wide 5 band built into display assembly Supports no WWAN option Chapter 1 Product description Category Description Subscriber identity module SIM security customer accessible in battery bay Qualcom 3000 HSPA CDMA with GPS support select models only not available in China Ericsson 5521 HSPA Sonic Integrated wireless personal area network WPAN options by way of 2 1 Bluetooth module Supports no WPAN option Broadcom Bluetooth External media card ExpressCard 34 mm Digital Media Reader Slot supporting the following optional formats e Secure Digital SD Memory Card e MultiMediaCard MMC Ports Audio in audio out stereo headphone microphone combination RJ 11 m
49. e button to open HP QuickWeb e When the computer is in Microsoft Windows press the button to open the default Web browser e When the computer is in HP QuickWeb press the button to open the default Web browser NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 3 4 a Audio out headphone jack Audio in microphone jack Smart card reader Connects optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE A 4 conductor audio plug headphone with microphone is needed in order to use the microphone function Supports optional smart cards and Java Cards 5 USB 2 0 ports 2 12 Chapter 2 External component identification Connect optional USB devices Component 6 RJ 11 modem jack select models only Description Connects a modem cable 7 Security cable slot Attaches an optional security cable to the computer NOTE The security
50. e disable custom logo disabled by default e Enable disable display diagnostic URL enabled by default e Enable disable CD ROM boot enabled by default e Enable disable SD card boot enabled by default e Enable disable floppy boot enabled by default e Enable disable PXE internal NIC boot enabled by default e _Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default e Set the legacy boot order Device Configurations e Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer e Enable disable fan always on while connected to an AC outlet disabled by default e Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default e Select a SATA Serial Advanced Technology Attachment 90 Chapter 5 Computer Setup device mode The following options are available o AHCI Advanced Host Controller Interface gt IDE Integrated Drive Electronics gt RAID Redundant Array of Independent Disks select models only Select To do this NOTE Availabili
51. e hard drive 1 Loosen the Phillips M2 5x8 0 captive screw 1 that secures the hard drive bracket to the computer 2 Grasp the tab on the hard drive and slide it forward to disconnect the hard drive 48 Chapter 4 Removal and replacement procedures 3 Lift the hard drive 2 to remove it from the computer 4 If it is necessary to replace the hard drive bracket remove the four Phillips M2 5x3 0 screws 1 that secure the bracket to the hard drive 5 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 49 WLAN module A CAUTION The WLAN module and the WWAN module are not interchangeable Description Spare part number Broadcom 43224 802 11 a b g n 2x2 WiFi Adapter For use in Antigua and Barbuda 582564 001 Argentina Aruba the Bahamas Barbados Belize Bermuda Bolivia Brazil the British Virgin Islands Canada Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador French Guiana Grenada Guadeloupe Guam Guatemala Guyana Haiti Honduras Jamaica Martinique Mexico the Nether Antilles Nicaragua Panama Paraguay Peru Puerto Rico St Kitts and Nevis St Vincent and the Grenadines Suriname the United States Uruguay U S Virgin Islands and Venezuela Broadcom 43224 802 11 a b g n 2x2 WiFi Adapter For use in Albania Algeria Angola 582564 002
52. eded 4 Warranty The duration of the warranty period for this computer 40 Chapter 4 Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 649765 001 There are four rubber feet that attach to the base enclosure in the locations illustrated below l l l Component replacement procedures 41 42 Pen Description Spare part number Digitizer pen with eraser includes tether 606899 001 Remove the pen 1 Position the computer right side up with the left side toward you 2 Pull the loop on the tether until it is large enough to pass the pen through it and then pull the pen through the loop 1 3 Remove the pen and tether from the computer 2 s4 to Reverse this procedure to install the pen Chapter 4 Removal and replacement procedures Battery Description Spare part number 6 cell 44 Whr 2 0 Ah Li ion battery 454668 001 6 cell 39 Whr 2 0 Ah Li ion battery 593592 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unpluggin
53. el until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 105 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 106 Chapter 9 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward T I l l l l l l i 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down Display 107 17 Remove the backlight frame from the display panel A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD pa
54. em module 628824 001 70 Chapter 4 Removal and replacement procedures Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components es F 8 2 f g h Remove the battery see Battery on page 43 Remove the service access cover see Service access cover on page 44 Remove the WLAN module see WLAN module on page 50 Remove the WWAN module see WWAN module on page 53 Remove the keyboard see Keyboard on page 55 Remove the top cover see Top cover on page 60 Remove the display assembly see Display assembly on page 66 Remove the system board shield see System board shield on page 69 Remove the modem module 1 Turn the computer right side up with the front toward you 2 Disconnect the modem module 1 from the system board by lifting it straight up 3 Disconnect the modem module cable 2 from the modem module and then remove the module from the computer Reverse this procedure to install the modem module Component replacement procedures 71 Bluetooth module NOTE The Bluet
55. enezuela Vietnam Yemen and Zimbabwe Intel Centrino Advanced N6205 2x2 WiFi Adapter For use in Albania Algeria Angola Antigua 631954 001 and Barbuda Argentina Aruba Australia Austria the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands the Central African Republic Chad Chile the People s Republic of China Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guinea Guadeloupe Guam Guatemala Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Liberia Liechtenstein Lithuania Luxembourg Madagascar Malaysia Mali Martinique Mauritania Mauritius Mexico Montenegro Morocco Mozambique Namibia Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama Paraguay Peru the Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Sierra Leone Singapore Slovakia
56. ent identification combination with the fn key Front E l Component Description 1 Webcam light On The webcan is in use 2 External WWAN antenna button Opens the external wireless wide area network WWAN antenna 3 External WWAN antenna Send and receive wireless signals to communicate with wireless wide area networks WWAN 4 Power switch e When the computer is off slide the switch to the right to turn on the computer e When the computer is on slide the switch to the right to shut down the computer e When the computer is in the Sleep state slide the switch to the right briefly to exit Sleep e When the computer is in Hibernation slide the switch to the right briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide the switch to the right and hold for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options 5 Speakers 2 Produce sound 6 Display release latch Opens the computer 7 Bluetooth compartment Contains an optional Bluetooth device Front 11 Right 1 O Component TETY Fingerprint reader select models only Description Allows a fingerprint logon to Windows instead of a password logon 2 QuickWeb button e When the computer is off or in Hibernation press th
57. er Simply lift the brace 62 Chapter 4 Removal and replacement procedures 11 Remove the Phillips M2 0x2 0 screw 1 from the volume control board and slide the volume control 2 out from the tab Reverse this procedure to install the top cover Component replacement procedures 63 TouchPad board Ey NOTE The TouchPad board is available with the top cover kit spare part number 649768 001 Before removing the TouchPad board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 c Remove the keyboard see Keyboard on page 55 d Remove the top cover see Top cover on page 60 Remove the TouchPad board 1 Position the computer right side up with the front toward you 2 Remove the Phillips M2 0x3 5 screw 1 that secures the TouchPad to the top cover 3 Disconnect the TouchPad cable 2 from the TouchPad board ZIF connector and then slide the board 3 out from the tab Reverse this procedure to inst
58. er 593836 001 Intel Centrino Advanced N 6205 a b g n 631954001 27 Li ion battery with charging indicator 6 cell 39 Whr 2 0 Ah 454668 001 6 cell 44 Whr 2 0 Ah 593592 001 28 Service access cover included in the Plastics Kit spare part number 649764 001 Computer major components 23 Plastics Kit S ie Item Description Spare part number Plastics Kit 649764 001 1 VGA bracket 2 Display hinge cover 3 ExpressCard slot protective insert 4 Service access cover 5 RJ11 door 24 Chapter 3 Illustrated parts catalog Cable Kit o Aw lem Description Spare part number Cable Kit 649758 001 1 RJ 11 connector cable 2 Bluetooth module cable 3 Audio cable 4 TouchPad connector cable 5 Volume connector cable Cable Kit 25 Mass storage devices Description Spare part number Hard drives includes bracket 320 GB SED 7200 rom 7 mm 2 5 in 656621 001 320 GB 7200 rpm 7 mm 2 5 in 656620 001 250 GB 7200 rpm 7 mm 2 5 in 656619 001 128 GB solid state drive SSD 653017 001 160 GB SSD 653018 001 26 Chapter 3 Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapter 65W AC travel adapter for use only in Japan 592814 001 65W Smart AC adapter RC V 3W 609939 001 65W Smart AC adapter RC V EM 3W 609948 001 Rubber Kit includes feet 649765 001 HP 2740 Ultra Slim
59. er cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in the United Kingdom and Singapore 490371 061 Power cord for use in Italy 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Thailand 49037 1 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in Korea 490371 AR1 Power cord for use in South Africa 49037 1 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D 61 Power cord for use in India 537921 001 Bluetooth module The Bluetooth cable is included in the Cable Kit spare part number 649758 001 582564 001 Broadcom 43224 802 11 a b g n 2x2 WiFi Adapter For use in Antigua and Barbuda Argentina Aruba the Bahamas Barbados Belize Bermuda Bolivia Brazil the British Virgin Islands Canada Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador French Guiana Grenada Guadeloupe Guam Guatemala Guyana Haiti Honduras Jamaica Martinique Mexico the Nether Antilles Nicaragua Panama Paraguay Peru Puerto Rico St Kitts and Nevis St Vincent and the Grenadines Suriname the United States Uruguay U S Virgin Islands and Venezuela 582564 002 Broadcom 43224 802 11 a b g n 2x2 WiFi Adapter For use in Albania Algeria Angola Australia Austri
60. er listing aitsxinianssdsasarncvaiecegertaveastevn wucedravecctndshaseragtnsannad nsxlenieanis davandeanndl ea 29 4 Removal and replacement procedures ssesossosssossessecossosssossesssoossosseossosssooseosssossesseoss 35 Preliminary replacement requirements cccceeececeeeeceeseseceeeaeeeeseseeseenseeeensseeeenaeeeessaeeeesnseees 35 Tools reguired enese e a a a E E 35 Servi e considerations sisii eierseiniroie anew eRe ee 35 Plasie paris aicatac anes uence ue a e a aa 35 Cables and connectors 55 wots fuse dcnnaroadd iene Anatedantatdbuastnmadiccnacnuanvectignaantbatnncuan 36 Drive handling scssi senei a E E A as 36 Grounding guidelines iv rcv tasted aire vaieactesbn man tata ean ae eaidancbab ace santos tea acta wabasaatea ata leies 37 Electrostatic discharge damage c scrsasehiwacsmocansaanssbenslbawageswnsmmageaahineaswncaee 37 Packaging and transporting guidelines cccccccceeeeeeeteeeeeeeees 38 Workstation guidelines 2 iiccntccssaseensdavssnavernaiiedecnisavesavntenes 38 Equipment guidelines a c icsisaatnacasunaadesencd aupooncaneenshiesssunasdaaidndarannts 39 Component replacement procedures ccceessceeeeeeeeeeeeeceeeeeeeeeeceeeeeeeecseaeeeeeeieeeeeeteieeeesssaes 40 Service FAG eenas in n E a a a E vis Miwa eset S 40 Computer feet sacs tenin sn e ert amo E A E E 41 PS erena E A E EE E E A A OTEA E 42 Battery essi auch n E ee E EE EN E EE EE ERS 43 Service decessi COVEN saranen
61. erating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove ths service access cover see Service access cover on page 44 Remove the keyboard 1 Turn the computer upside down with the front toward you Component replacement procedures 55 2 Remove the two screw caps 1 and loosen the five captive screws 2 that secure the keyboard to the computer 3 Turn the computer right side up with the front toward you Open the display as far as possible Insert a flat tool under the back edge 1 of the keyboard near the display hinge Gently lift the rear edge of the keyboard 2 and disconnect the keyboard 56 Chapter 4 Removal and replacement procedures Holding the keyboard at an angle lift the keyboard 1 far enough to gain access to the cables underneath and release the zero insertion force ZIF connector 2 to which the pointing stick cable is attached to the system board and remove the pointing stick ZIF cable 3 from the connector Flip the keyboard over to the left and lay it flat 1 then release the ZIF connector that secures the keyboard cable 2 to the system board and remove the keyboard cable 3 from the ZIF connector Comp
62. es when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines 38 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and asse
63. et and then unplugging the AC adapter from the computer Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 Remove the primary memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 45 2 Remove the memory module 2 by pulling the module away from the slot at an angle Ey NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a primary memory module 46 Chapter 4 Removal and replacement procedures SIM Ef NOTE This section applies only to computer models with WWAN capability Ef NOTE If there is a SIM inserted in the SIM slot it must be removed before disassembling the computer Be sure that the SIM is reinserted in the SIM slot after reassembling the computer Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC
64. first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 60 Chapter 4 Removal and replacement procedures c Remove the keyboard see Keyboard on page 55 d Remove the secondary memory module see Secondary memory module on page 58 Remove the top cover 1 2 Turn the computer upside down with the front toward you Remove the two Torx 8M2 0x7 0 screws 1 located in the bottom feet You do not need to remove the feet Remove the two screw caps 2 and the two Torx 8M2 0x5 0 screws 3 located below the battery bay Turn the computer right side up with the front toward you Open the display as far as possible Release the ZIF connector 1 that secures the audio cable to the system board and remove the audio cable 2 from the ZIF connector Release the ZIF connector 3 that secures the TouchPad button cable to the system board and remove the touchpad button cable 4 from the ZIF connector Component replacement procedures 61 8 Remove the two Phillips M2 5x7 0 screws 5 9 Lift the rear edge 1 of the top cover 10 Disengage the top cover from the computer and then lift the top cover 2 up and off the computer Ey NOTE A small plastic brace for the VGA port rests below the top cov
65. g the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Pivot the edge of the battery upward 2 and remove it from the computer 3 To insert the battery insert the front edge of the battery into the battery bay and pivot the rear edge of the battery downward until it is seated The battery release latch automatically locks the battery into place Component replacement procedures 43 Service access cover 44 Ey NOTE The service access cover is included in the Plastics Kit spare part number 649764 001 Before removing the service access cover follow these steps 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 43 Remove the service access cover We 2 Position the computer upside down with the front toward you Loosen the three Phillips M2 0x3 0 captive screws 1 that secure the service access cover to the computer Lift the rear edge of the service access cover 2 until it rests at an an
66. gle and then remove the cover Reverse this procedure to install the service access cover Chapter 4 Removal and replacement procedures Primary memory module Description Spare part number 2 GB PC3 10600 1333 MHz DDR3 621565 001 4 GB PC3 10600 1333 MHz DDR3 621569 001 8 GB PC3 10600 1333 MHz DDR3 63409 1 001 Update BIOS before adding memory modules Before adding new memory make sure you update the computer to the latest BIOS A CAUTION Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems To update BIOS 1 2 7 p pmp Navigate to www hp com Click Support amp Drivers gt click Drivers amp Software In the Enter a product name number box type the computer model information and then click Search Click the link for the computer model Select the operating system and then click Next Under Step 2 Select a Download click the BIOS link Click the link for the most recent BIOS Click the Download button and then follow the on screen instructions Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outl
67. h subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 35 Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling 36 Z CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Bef
68. heck for the presence of the HP Recovery partition select Start right click Computer click Manage and then click Disk Management f NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 If the HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 to enter the HP Recovery menu Follow the on screen instructions a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http www hp com support select your country or region and then follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer Z CAUTIO
69. hen removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Ey NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 0 y NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 104 Chapter9 Recycling Perform the following steps 1 Remove the 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bez
70. iA EE EEE SESE dsinehen sh abr ude E S 85 Navigating and selecting in Computer Setup ccccccccceeceeceeeeeeceeeenseeeeetseeeenteeesenses 85 Restoring factory settings in Computer Setup cccceccceceesceeeeeseceeeeeeeeeeeeeeeeseseeensaes 86 Computer Setup MOM US cu sdct wnisvnicdsduipseaudees susbandiaketnlian UaNoavined obeheasianieg ion slvviengibdh ableblebiee E EE enwalenet 87 File menim seerne a e e A E EEA 87 SECUMTY MENU srrirerer o a aa E E AO E ET 88 System Configuration Menu cs vsticbeaidlermriscnsielivneboctnbion eueinnsadelactbaseceiennalalivede niokusrn saabactel nisi 90 6 SCC ONS rsss exatnensnia EAER 94 Comp ter specificahonSe inisinia a e a E a een ee 94 30 7 cm 12 1 in WXGA display specifications c cccccccessceeceeenseeeeeneeeeeseeneeeeeeseseeeeennaaeees 95 Harddrive sp cifications sajracd ntsc ismaevodnelnenteanaustnigeansia aE AEEA AAE EEE NEES 95 vi 7 Bockup ond recovery sient hse nest aaa 97 Backing up your information sosiesaseasictopancstitte vtintnveritene Melneipnbieh ares tito liu ede tiated essed nti lkeeliaaltale 97 Performing g TecOyery Sse ssauiscccicrnaetas nei ipiri faa En E E riii E Ei eni ERE EEE wae ENER iE 98 Using the Windows recovery tools ccccssccceeseesceeeeeneeeeceeeneeeeeseeeeeeseneeeeeeenaeeneaaes 99 Using PT phorischassianhscaipeteoastasiveriella islet nese von wath EEEE ARE EENE AE O E 100 Using a Windows 7 operating system DVD purchased separately
71. ite the slot rises away from the computer Component replacement procedures 53 3 Remove the WWAN module 4 by pulling the module away from the slot at an angle Ey NOTE WWAN modules are designed with a notch 5 to prevent incorrect insertion Reverse this procedure to install the WWAN module 54 Chapter 4 Removal and replacement procedures Keyboard For use in Spare part number For use in Keyboard with TouchPad and pointing stick includes buttons and cables Spare part number Belgium 649756 A41 Northwest Africa 649756 DW1 Brazil 649756 201 Portugal 649756 131 Bulgaria 649756 261 Russia 649756 251 Denmark 649756 081 Saudi Arabia 649756 171 France 649756 051 Slovakia and The Czech Republic 649756 A81 French Canada 649756 121 South Korea 649756 AD1 Germany 649756 041 Spain 649756 071 Greece 649756 DJ1 Sweden and Finland 649756 DH1 Hungary 649756 211 Sweden Denmark Norway 649756 B71 Finland Iceland 649756 DD1 Switzerland 649756 BG1 International 649756 B31 Taiwan 649756 AB1 Israel 649756 BB1 Thailand 649756 281 ltaly 649756 061 Turkey 649756 141 Japan 649756 29 1 The United Kingdom 649756 031 Latin America 649756 161 The United States 649756 001 Norway 649756 09 1 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the op
72. ition select Start rightclick Computer click Manage and then click Disk Management Ey NOTE If the Windows partition and the HP Recovery partition are not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 On the Advanced Boot Options screen use the arrow keys to highlight Repair your computer and then press enter 5 Follow the on screen instructions f NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Performing a recovery 99 Using f11 CAUTION Using f1 1 completely erases hard drive contents and reformats the hard drive All files Using you have created and any software installed on the computer are permanently removed The f1 1 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible c
73. ks WWAN 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 Webcam light On The webcam is in use 4 Webcam Records video and captures still photographs 4 pi photograp To use the webcam select Start gt All Programs gt HP gt HP Webcam 5 Keyboard light button Opens and turns on the keyboard light 14 Chapter 2 External component identification Component Description 6 Touch screen Allows you to perform certain actions using your fingers or the digitizer pen 7 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment 8 Internal microphones 2 Record sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display 15 Rear OSO Component Description 1 Jog dial In slate mode functions like the enter key and the up and down arrows on a standard keyboard e Press inward to enter a command e Rotate up to scroll up e Rotate down to scroll down 2 esc button In slate mode allows you to exit or escape out of an application
74. l countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 102 Chapter 8 Power cord set requirements Country region Accredited agency Applicable note number The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the co
75. lock password 88 Drivelock automatic 88 drives boot order 90 drives preventing damage 36 E electrostatic discharge 37 embedded numeric keypad identifying 10 esc button identifying 16 esc key identifying 10 Ethernet product description 2 Execution Disable 90 ExpressCard slot identifying 13 ExpressCard slot insert illustrated 24 external media cards product description 3 external monitor port 16 F f11 recovery 100 fan heat sink assembly removal 82 spare partnumber 21 82 feet locations 41 spare part number 41 File menu 87 fingerprint reader identifying 12 fn key identifying 10 function keys identifying 10 G graphics product description 1 grounding equipment and methods 39 H hard drive precautions 36 product description 2 removal 48 spare part numbers 22 26 48 specifications 95 hard drive bay identifying 17 hard drive bracket removal 49 hard drive recovery 100 headphone audio out jack 12 HP QuickLook 91 HP SpareKey enrollment 88 l integrated webcam light identifying 14 Intel HT Technology 91 internal microphones identifying 15 J jacks audio in microphone 12 audio out headphone 12 network 16 RJ 11 modem 13 RJ 45 network 16 jog dial identifying 16 K keyboard product description 3 removal 55 spare part numbers 20 55 Keyboard light button identifying 14 keypad embedded numeric 10 keys esc 10 fn 10 function 10 Windows applications 10 Windows logo 1
76. mblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative table
77. mputer specifications Metric U S Dimensions Length 21 2 cm 8 35 in Width 29 0 cm 11 4 in Height front to rear 3 2 cm 1 27 in Weight equipped with 1 DIMM 6 cell battery WLAN 1 8 kg 3 97 lbs module Input power Operating voltage 18 5 V dc 3 5 A 65 W Operating current 3 5A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 mto 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zeroto peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Chapter 6 Specifications 30 7 cm 12 1 in WXGA display specifications Metric U S Dimensions Height 16 3 cm 6 4 in Width 26 1 cm 10 3 in Diagonal 30 7 cm 12 1 in Surface treatment Anti glare Number of colors Up to 16 8 million Contrast ratio Brightness 400 1 typical 200 nits typical Pixel resolution Pitch
78. nction normally for a while and then degrade in the internal layers reducing its life expectancy Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 37 Packaging and transporting guidelines Follow these grounding guidelin
79. nected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e fl1 recovery tools You can use the f1 1 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory 98 Chapter 7 Backup and recovery Ey NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating
80. nel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 108 Chapter 9 Recycling 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 109 Index Symbols Numerics 1394 port identifying 14 A Accessory battery connector identifying 17 Accessory battery connector door identifying 17 Ambient light sensor identifying 15 AMT options 93 AMT setup prompt Ctrl P 93 firmware progress event support 93 firmware verbosity 93 initiate Intel CIRA 93 terminal emulation mode 93 unconfigure AMT on next boot 93 USB key provisioning support 93 antennas disconnecting 52 53 Anti Theft 88 audio board removal 76 spare part number 76 audio cable illustrated 25 audio connector board spare part number 22 audio product description 2 audio in microphone jack identifying 12 audio out headphone jack identifying 12 B backing up files 97 Backup and Restore 97 98 base enclosure spare part number 22 battery removal 43 spare part number 23 29 30 43 110 Index battery bay 17 battery light 8 battery release latch 17 BIOS administrator password 88 Bluetooth cable illustrated 25 Bluetooth compartment identifying 11 Bluetooth module removal 72 spare part number 22 29 72 boot options 90 boot order 90 built
81. nin Bermuda Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands the Central African Republic Chad Chile the People s Republic of China Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guinea Guadeloupe Guam Guatemala Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Liberia Liechtenstein Lithuania Luxembourg Madagascar Malaysia Mali Martinique Mauritania Mauritius Mexico Montenegro Morocco Mozambique Namibia Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama Paraguay Peru the Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Switzerland Syria Taiwan Tanzania Thailand Togo Tunisia Turkey the United Arab Emirates the United Kingdom the United States Urugu
82. nt 88 Vv vents identifying 13 17 Virtualization Technology 91 volume down button identifying 9 volume down light 7 volume mute button identifying 9 volume up button identifying 9 volume up light 7 WwW webcam 14 product description 2 webcam light identifying 11 webcam light identifying 14 webcam identifying 14 Windows 7 operating system DVD 100 Windows applications key identifying 10 Windows logo key identifying 10 wireless antennas disconnecting 52 wireless antennas disconnecting 53 wireless antennas identifying 14 Wireless light identifying 13 Wireless switch identifying 13 wireless product description 2 WLAN antennas identifying 14 WLAN module removal 50 spare part number 50 spare part numbers 23 workstation guidelines 38 WWAN antennas identifying 14 WWAN module removal 53 spare part number 53 Index 113
83. oard and note the routing channel of the speaker cable in the base enclosure 3 Slide the the speakers and cables 2 from the base enclosure and lift to remove Reverse this procedure to install the speaker assembly Component replacement procedures 75 Audio board 76 Description Spare part number Audio connector board 649762 001 Before removing the audio connector board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components ao 5 2 P h Remove the battery see Battery on page 43 Remove the service access cover see Service access cover on page 44 Remove the WLAN module see WLAN module on page 50 Remove the WWAN module see WWAN module on page 53 Remove the keyboard see Keyboard on page 55 Remove the top cover see Top cover on page 60 Remove the display assembly see Display assembly on page 66 Remove the Bluetooth module see Bluetooth module on page 72 Latch assembly see Latch assembly on page 73 Remove the speaker assembly see Speaker assembly on page 74 Remove the audio connector boa
84. odem RJ 45 Ethernet includes link and activity lights USB 2 0 3 one powered charging VGA Dsub 15 pin 1394a Multipin AC power Docking connector SD slot Travel battery connector Docking Keyboard For HP 2740p Ultra Slim Expansion Base Full size keyboard Dual point Spill resistant design DuraKey coating TouchPad supports e 2 way scroll e Taps enabled as default e 2 Finger Scrolling 2 Finger Zoom Pinch gestures enabled by default Digital eraser pen with tether Power requirements AC adapter with localized cable plug support 3 wire plug with ground pin 65W Smart AC adapter RC V 3W 65W Smart AC adapter RC V EM 3W 4 Category Description 65W travel AC adapter Support for the following batteries 6 cell 2 0 Ah 44 Whr Li ion battery with fuel gauge LEDs 6 cell 2 0 Ah 39 Whr Li ion Long Life battery select models only Supports optional HP2700 Ultra Slim Battery Security HP Fast Charge Technology Integrated fingerprint reader Integrated smart card reader active Alcor AU9540 Supports security lock Trusted platform module TPM V 1 2 Preboot authentication password smart card HP ProtectTools HP Power Assistant Operating system Preinstalled Windows 7 Professional 64 U S Canada and Japan only Windows 7 Professional 32 U S Canada and Japan only
85. on page 25 for more Cable Kit spare part number information 15 Smart card reader 597839 001 16 System board includes replacement thermal material For use in all countries and regions except Russia and the People s Republic of China e Equipped with Second Generation Intel Core i5 2410M Dual Core processor 2 3 GHz 649745 001 turbo up to 2 9 GHz 3 MB L3 cache e Equipped with Second Generation Intel Core i5 2520M Dual Core processor 2 5 GHz 649746 001 turbo up to 3 2 GHz 3 MB L3 cache e Equipped with Second Generation Intel Core i5 2540M Dual Core processor 2 6 GHz 649747 001 turbo up to 3 3 GHz 3 MB L3 cache Computer major components 21 22 Item Description Spare part number e Equipped with Second Generation Intel Core i7 2620M Dual Core processor 2 7 GHz 649748 001 turbo up to 3 4 GHz 4 MB L3 cache For use only in Russia and the People s Republic of China e Equipped with Second Generation Intel Core i5 2410M Dual Core processor 2 3 GHz 649749 001 turbo up to 2 9 GHz 3 MB L3 cache e Equipped with Second Generation Intel Core i5 2520M Dual Core processor 2 5 GHz 649750 001 turbo up to 3 2 GHz 3 MB L3 cache e Equipped with Second Generation Intel Core i5 2540M Dual Core processor 2 6 GHz 649751 001 turbo up to 3 3 GHz 3 MB L3 cache e Equipped with Second Generation Intel Core i7 2620M Dual Core processor 2 7 GHz 649752 001 turbo up to 3 4 G
86. onent replacement procedures 57 8 Release the ZIF connector to which the pointing stick cable is attached and then disconnect the cable 4 from the keyboard 9 Remove the keyboard Reverse this procedure to install the keyboard Secondary memory module Description Spare part number 1 GB PC3 10600 1333 MHz DDR3 639738 001 2 GB PC3 10600 1333 MHz DDR3 621565 001 A GB PC3 10600 1333 MHz DDR3 621569 001 8 GB PC3 10600 1333 MHz DDR3 634091 001 Update BIOS before adding memory modules Before adding new memory make sure you update the computer to the latest BIOS A CAUTION Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems To update BIOS 1 Navigate to www hp com 2 Click Support amp Drivers gt click Drivers amp Software 58 Chapter 4 Removal and replacement procedures 3 In the Enter a product name number box type the computer model information and then click Search Click the link for the computer model Select the operating system and then click Next Under Step 2 Select a Download click the BIOS link Click the link for the most recent BIOS gt FF 2 Click the Download button and then follow the on screen instructions Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and
87. ooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 649758 001 See Cable Kit on page 25 for more Cable Kit spare part number information Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 c Remove the WLAN module see WLAN module on page 50 d Remove the WWAN module see WWAN module on page 53 Remove the keyboard see Keyboard on page 55 f Remove the top cover see Top cover on page 60 g Remove the display assembly see Display assembly on page 66 Remove the Bluetooth module 1 Position the computer right side up with the front toward you 2 Lift the Bluetooth module 1 as far as the cable will allow 72 Chapter 4 Removal and replacement procedures 3 Disconnect the Bluetooth module cable from the Bluetooth module
88. ore handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may fu
89. ory default Restore the BIOS security settings to the factory default Computer Setup menus 87 Select Ignore Changes and Exit To do this Cancel any changes entered during the current session Then exit and restart the computer Save Changes and Exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Security menu 88 Ey NOTE Some of the menu items listed in this section may not be supported by your computer Select Setup BIOS Administrator Password To do this Set up a BIOS administrator password User Management gt Create New BIOS User Account requires a BIOS administrator password e Select from a list of BIOS users e Select from a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Always Prompt for HP SpareKey Enrollment Enable disable HP SpareKey enabled by default Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader ownership select models only disabled by default Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti
90. ource has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 9 d Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation Chapter 2 External component identification Buttons Component Description 1 49 Volume mute button Mutes and restores speaker sound 2 Volume down button Decreases computer volume 3 Volume up button Increases computer volume Top Keys 10 Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key the num Ik key or the esc key 3 ry Windows logo key Displays the Windows Start menu F 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when the embedded numeric keypad is turned on 6 Function keys Execute frequently used system functions when pressed in Chapter 2 External compon
91. r 2 3 GHz turbo up to 2 9 GHz 3 MB L3 cache for use only in Russia and the People s Republic of China 649750 001 System board with Second Generation Intel Core i5 2520M Dual Core processor 2 5 GHz turbo up to 3 2 GHz 3 MB L3 cache for use only in Russia and the People s Republic of China 64975 1 001 System board with Second Generation Intel Core i5 2540M Dual Core processor 2 6 GHz turbo up to 3 3 GHz 3 MB L3 cache for use only in Russia and the People s Republic of China 649752 001 System board with Second Generation Intel Core i7 2620M Dual Core processor 2 7 GHz turbo up to 3 4 GHz 4 MB L3 cache for use only in Russia and the People s Republic of China 649753 001 649754 001 30 7 cm 12 1 in WXGA LED AntiGlare touch screen display assembly includes 2 WLAN antenna transceivers and 2 WWAN antenna transceivers and cables 30 7 cm 12 1 in WXGA LED AntiGlare touch screen display assembly for use outdoors includes 2 WLAN antenna transceivers and 2 WWAN antenna transceivers and cables 649756 001 Keyboard with TouchPad and pointing stick for use in the United States includes buttons and cables 649756 031 Keyboard with TouchPad and pointing stick for use in the United Kingdom includes buttons and cables 649756 041 Keyboard with TouchPad and pointing stick for use in Germany includes buttons and cables Chapter 3 Illustrated parts catalog Spare part number
92. rd 1 Position the computer right side up with the front toward you 2 Release the ZIF connector 1 that secures the audio board cable to the system board and remove the audio board cable 2 Chapter 4 Removal and replacement procedures 3 Remove the Phillips M2 0x3 5 screw 3 that secures the audio connector board to the base enclosure and lift the board 4 Reverse this procedure to install the audio connector board Component replacement procedures 77 Smart card reader 78 Description Spare part number Smart card reader 597839 001 Before removing the smart card reader follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components ope E f g h Remove the battery see Battery on page 43 Remove the service access cover see Service access cover on page 44 Remove the WLAN module see WLAN module on page 50 Remove the WWAN module see WWAN module on page 53 Remove the keyboard see Keyboard on page 55 Remove the top cover see Top cover on page 60 Remove the display assembly see Display assembly on page 66
93. rd from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 Remove the WLAN module see WLAN module on page 50 2 Remove the WWAN module see WWAN module on page 53 e Remove the keyboard see Keyboard on page 55 Component replacement procedures 69 f Remove the top cover see Top cover on page 60 g Remove the display assembly see Display assembly on page 66 Remove the system board shield 1 Position the computer right side up with the front toward you 2 Remove the four Phillips M2 5x3 0 screws 1 and 2 that secure the shield to the base enclosure 3 Slide the shield from the computer 3 ZA WARNING Use caution when handling the system shield as the object may be hot Reverse this procedure to install the system board shield NOTE When installing a replacement system board shield take care that the tab labeled Watch Out is inserted correctly under the heat sink so that the keyboard lies flat when replaced Modem module y NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 649758 001 See Cable Kit on page 25 for more Cable Kit spare part number information Description Spare part number Mod
94. s if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences Backing up your information 97 To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer Eyf NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps E NOTE Be sure that the computer is con
95. s or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 39 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 43 screws in 12 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag oi Serial 000000000 NI OUO ON j Product x903 ININ ON AN O TO Waranty Ayyy Component Description 1 Product name The product name affixed to the front of your computer 2 Serial number An alphanumeric identifier that is unique to each product 3 Product part number The identifier that provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are ne
96. t at an angle 4 y NOTE WLAN modules are designed with a notch 5 to prevent incorrect insertion Reverse this procedure to install the WLAN module Chapter 4 Removal and replacement procedures WWAN module Z CAUTION The WWAN module and the WLAN module are not interchangeable Description Spare part number Ericsson 5521 HSPA WWAN module 632155 001 Qualcomm Gobi 3000 HSPA CDMA WWAN module with GPS not available in China 634400 001 Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Remove the service access cover see Service access cover on page 44 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 and 2 from the terminals on the WWAN module Ey NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal 2 Remove the two Phillips M2 5x3 0 screws 3 that secure the WWAN module to the computer The edge of the module oppos
97. then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 43 b Service access cover see Service access cover on page 44 c Remove the keyboard see Keyboard on page 55 Remove the secondary memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 59 2 Remove the memory module 2 by pulling the module away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a secondary memory module Top cover The top cover kit includes the TouchPad board and capacitive board Description Spare part number Top cover 649768 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by
98. ty of these options varies by computer model Enable disable secondary battery fast charge enabled by default Enable disable HP QuickLook enabled by default Enable disable preboot authentication on HP QuickLook boot enabled by default Enable disable HP QuickWeb enabled by default Enable disable HP QuickWeb write protect disabled by default Enable disable virtualization technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT Technology enabled by default Enable disable Wake on USB enabled by default Enable disable Num lock state at boot disabled by default Computer Setup menus 91 92 Select Built In Device Options To do this Enable disable the wireless button state enabled by default Enable disable embedded WWAN device radio select models only enabled by default Enable disable embedded WLAN device radio select models only enabled by default Enable disable the embedded Bluetooth device radio enabled by default Enable disable the network interface controller enabled by default Enable disable LAN WLAN switching disabled by default Set the wake on LAN state Options include the following Disabled Boot to Network o Follow Boot Order Enable disable the ambient light
99. untry or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 103 9 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display Z WARNING The backlight contains mercury Caution must be exercised w
100. vice technician to determine what components and parts are needed 4 Warranty The duration of the warranty period for this computer 18 Chapter 3 Illustrated parts catalog Computer major components og _ _ __ ___ Computer major components 19 Item Description Spare part number 1 External antenna 657835 001 2 Display assembly includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables 30 7 cm 12 1 in WXGA LED AntiGlare touch screen display 649753 001 30 7 cm 12 1 in WXGA LED AntiGlare touch screen display for use outdoors 649754 001 3 Hinge cover assembly included in the Plastics Kit spare part number 649764 001 4 Keyboard with TouchPad and pointing stick includes buttons and cables For use in Belgium 649756 A41 For use in Brazil 649756 201 For use in Bulgaria 649756 261 For use in the Czech Republic 649756 A8 1 For use in Denmark 649756 081 For use in Denmark Finland Norway and Sweden 649756 DH1 For use in France 649756 051 For use in French Canada 649756 121 For use in Germany 649756 041 For use in Greece 649756 DJ1 For use in Hungary 649756 211 For use in Iceland 649756 DD1 For use internationally 649756 B31 For use in Israel 649756 BB1 For use in Italy 649756 061 For use in Japan 649756 29 For use in Latin America 649756 161 For use in Northwest Africa 649756 DW1
101. with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents T Product Gestripliont sins iinicctmnnsnncmuniadacmimuaindiominuumumaiindindnins 1 2 External component identification cccccccsccscsscccsscccssccccscccescccesscccescesecceceeceesesceseees 6 TOD ereen p a tate dh pactenaebndebiasindedonndeliees gadcensnetinadh ane ATT EE 6 STARVE IIE aes pete aise eecasaioe e E E E E EE 6 Leela esse caves R E a genes ee EE 7 BURONS eene a E E E A anesesaes 9 ED EE EE E A A E A A EE 10 Fronin e EE E E E E E E 11 RIGHt acies ntoto tat apts seca alsa A T E E E eTaaeRLAT 12 let are r E A 13 Display a sichearack venta ees A a oe om R 14 Rear iae e ar S E C E T EA S E T 16 BONON aeneae E E E E E E E E 17 3 llivsirgted paris calalogoznnrennrannn naa a 18 Serial number label location f 09 ascii ginannea hor ncvesadianadnnndvedadmaerastatesabanevensaiadeiaatisamasaneienadeia 18 Computer major COMPONENTS sseeeeeeeceeececeeceeceeaeeeaeeeceeeeeeceececeeceeceeeceeeeeaueaeseeeeeeteeeeeeeereess 19 Plastics FIN cstv tte nse na ie a ei ou heen ated ai i g aay 24 Cable KiE erena E E E E E EE E EENEN 25 Mass storage devices oro cninnsrnanrersoveles nee iraaiacinpxclepienemumiadpmangve seiesduee ander tad bere ac deinannnrsaane 26 Miscellaneous pars supusieron ea pE e 27 Sequential part numb
102. y The heat sink spare part kit includes replacement thermal material Description Spare part number Fan heat sink assembly 649759 001 Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a b A 2 Remove the battery see Battery on page 43 Remove the service access cover see Service access cover on page 44 Remove the SIM card see SIM on page 47 Remove the memory module see Primary memory module on page 45 Remove the hard drive see Hard drive on page 48 82 Chapter 4 Removal and replacement procedures ze gt Remove the WLAN module see WLAN module on page 50 Remove the WWAN module see WWAN module on page 53 Remove the keyboard see Keyboard on page 55 Remove the top cover see Top cover on page 60 Remove the RTC battery see RTC battery on page 65 Remove the display assembly see Display assembly on page 66 Remove the system board shield see System board shield on page 69 Remove the smart card reader see Smart card reader on page 78

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