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HP SureStore 4115w User's Manual

1. Table 1 5 Tape Library as the Only Peripheral 2 S Configuration Cabling Mode Switch Settings fe One Drive Tape Library i ao on Singl Senee S al TERMPWR CA TERMINATION C BUS 1 orr C Se TERM PWR TERMINATION BUS2 g DIFF SE Two Drive Library Daisy chained Single ended SCSI connection TERM PWR shown TERMINATION DIFF TERM PWR TERMINATION DIFF Minimum host I O slots used Two Drive Library Differential SCSI OFF Bus 1 and bus 2 connection shown ans connect to separate TERMINATION BUS 1 SCSI cards DIFF Maximum TERM PWR TERMINATION BUS 2 performance Dek Additional card and cable required 1 21 Installing the Tape Library Step 5 Set the SCSI Interface Mode Switch The following table shows connection options when there are other peripherals Table 1 6 Tape Library with Other Peripherals Configuration Cabling Mode Switch Settings One Drive Tape Library Library on its own bus Maximum performance Single ended SCSI connection shown ole
2. TERM PWR TERMINATION DIFF TERM PWR TERMINATION DIFF One Drive Tape Library Daisy chained to peripheral Minimum host I O slots used Two Drive Library Daisy chained library and peripheral Minimum host I O slots used Ss Single ended SCSI connection shown TERM PWR TERMINATION DIFF TERM PWR TERMINATION DIFF bus 2 not used Two Drive Library bus 1 and bus 2 use separate SCSI cards Additional card and cable required Minimum I O slots used 1 22 Installing the Tape Library Step 6 Connect Library to Host Step 6 Connect Library to Host Do not turn on the host system or library yet 5 zA a 2 5 1 Properly shut down all peripheral devices connected to the host computer If the host computer is connected to a network be sure to check with the system administrator before switching off power 2 Switch off power to the server 3 Connect the SCSI cables Before you set the mode switch you determined how to configure your SCSI bus see the connection diagrams on page 1 21 and page 1 22 Using this configuration connect the library to the host Make sure e You use the proper port single ended or differential e The last device in the SCSI bus is terminated 4 Make sure the po
3. 1 3 Table 1 2 Components Included for Installation 1 4 Table 1 3 Additional Components 1 5 Table 1 4 SCSI Interface Mode Switch Settings 1 20 Table 1 5 Tape Library as the Only Peripheral 1 21 Table 1 6 Tape Library with Other Peripherals 1 22 Table 2 1 SupportedTapeTypes 2 3 Table 2 2 DriveCleaningMessages 2 7 Table 2 3 TapeCartridgeMaintenance 2 9 Table 3 1 Default SCSI IDS 3 11 Table 3 2 SCSI Address Configuration Options 3 12 Table 3 3 SCSI Status Indicators 3 14 Table 3 4 Configuration Options 3 26 Table 3 5 Information LOgS 3 29 Table 3 6 Internal Tests 3 34 Table 3 7 TroubleshootingTable 3 39 Table A 1 Basic Supplies and Accessories A 3 Table C 1 TapeAlert Tape Error Messages C 3 Table C 2 TapeAlert Library Error Messages C 6 xiii Si Oo D o 9 D S o n Tables Xiv 5 zA a D et 5 Installing the Tape Library NOTE NOTE Installing the Tape Library Installation Overview Installation Overview Before you install the tape library
4. SET IDs A SCSI ID is required for the robotics controller and each drive The default IDs are shown in Table 3 1 on page 3 11 The following configuration choices are available SCSI Address Configuration Options esa SCSI Bus Addresses Available Drives 1 13 addresses are available on bus 1 Drive 1 uses one address and the library controller uses 1 address 2 If buses 1 and 2 are connected to separate host SCSI cards e 13 addresses are available on bus 1 for other devices e 14 addresses are available on bus 2 for other devices If buses 1 and 2 are daisy chained e 12 addresses are available on the bus for other devices To change the current SCSI address settings 1 Verify that the drive status displays if not press CANCEL until it does 2 Press NEXT until ADMIN displays then press ENTER 3 Enter the three part numerical password see Entering the Administration Menu Password on page 3 9 4 Press NEXT until SCSI IDs displays then press ENTER 5 S ET IDs displays Press ENTER LIB BUS ID or DRV BUS ID displays LIB BUS ID stands for the current SCSI ID of the robotics controller DRV BUS ID is the current SCSI ID setting for the drive number and its associated bus 6 Press NEXT until the setting to change displays then press ENTER 3 12 Operating the Library Setting and Viewing SCSI IDs 7 The current SCSI address setting flas
5. Safety EN 60950 1992 A1 A2 1993 A3 1995 TEC9S0 1991 A1 A2 A3 EN 60825 1 1994 IEC 825 1 1993 Laser Class 1 EMC EN 55022 1994 CISPR 22 1993 Class B EN 50082 1 1992 prEN 55024 2 1992 IEC 1000 4 2 1995 4kV CD 8kV AD prEN 55024 3 1991 IEC 1000 4 3 1995 3 V m prEN 55024 4 1993 TEC 801 4 1988 1 kV Peak Power Lines 0 5 kV Signal Lines EN61000 3 2 1995 IEC 1000 3 2 1995 Harmonics EN61000 3 3 1995 IEC 1000 3 3 1994 Flicker Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 93 68 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly These products conform when tested with Hewlett Packard Computers Additional suffixes may be used to indicate variation in color or firmware 09 o h zi lt MW a D D Q a e Ss lt Greeley CO September 18 1997 Storage Systems Division Quality Manager European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger StraBe 130 D 71304 Boblingen FAX 49 7031 14 3143 B 5 Safety and Regulatory Information Regulatory Information United Kingdom Telecommunications Act 1984 The digital linear tape libraries are approved under Approval Number NS G 1234 J 100003 for indirect connection to Public Telecommunication Systems within the United Kingdom Herstellerbescheinigung Diese
6. 5 b Slide the library out of the rack so that it is in the fully extended position c Reattach the handles to the side of library using two screws Make sure the handle flanges are on top of the slides The handles and hardware for reattaching them should have been saved with the original shipping materials If they are missing call your service representative to order replacement handles d Remove the three 8 32 screws on each side of the library that secure the library to the rack slides e IMPORTANT two people needed With a person on each side of the library lift the library onto a cart 7 Transport the library e To move the library a short distance roll the cart to the new location e To ship the library repackage the library in the same materials and ship it in the same manner in which it was received CAUTION The library can be seriously damaged if it is not shipped using appropriate shipping materials A service representative can provide assistance or advice on how to best repackage and ship the library 8 Re install the library Refer to installation steps in this chapter 1 29 Installing the Tape Library Moving or Shipping the Library 1 30 C o ts D 5 D n Using Tape Cartridges NOTE Using Tape Cartridges Tape Cartridge Overview Tape Cartridge Overview The tape cartridges you use in the tape drive are an integral part of the storage process This chapter expla
7. Leave cartridges in the tape drive when library power is off Expose cartridges to extreme temperatures or extreme humidity Acceptable operating temperatures range from 10 40 C 50 104 F Acceptable storage temperatures range from 16 32 C 60 90 F Acceptable operating humidity ranges from 20 80 acceptable storage humidity ranges from 10 95 Expose cartridges to moisture or direct sunlight Drop the cartridges or carry them in a loose container that could submit the cartridges to any unnecessary physical shock Open cartridges lid exposing the tape to possible contamination or physical damage Touch the tape surface Take cartridges apart Use graphite pencils water soluble felt pens or other debris producing writing instruments to label cartridges Erase a label replace it instead Store cartridges in a clean safe place in their protective plastic containers when not in use Remove dust on the outside of cartridges using a damp cloth Older frequently used tapes may build up dust Store cartridges vertically not flat Store cartridges intended for archiving data in their plastic containers and in environmental conditions of 18 28 C 64 82 F and 40 60 relative humidity Use labels like those included in the accessories kit or that meet the specifications listed in Table A 1 on page A 3 2 9 G 2 a D O D n Using Tape Cartridges Maintaining Tape
8. displays Press NEXT or PREV until TEST displays then press ENTER 5 Press NEXT until the name of the test to run displays then press ENTER 6 NUM LOOPS displays where the 1 is flashing Press NEXT until the number of test loops you wish to run displays then press ENTER Press CANCEL at any time to abort a test TI current test loop completes 3 32 EST CANCI EL WAIT displays while the Operating the Library Running an Internal Test Table 3 6 Internal Tests Test Name Description EXERCISE MECH Runs the VERTICAL TEST TRANSLATE TEST MAGAZINE IO and DRIVE IO tests Each test is run one time per test loop EXCHANGE DEMO Used by service personnel only Do not run this test if the library contains tape cartridges with file system data on them This test moves randomly chosen cartridges to random storage slot locations This test displays FAIL if there are no cartridges in the library or if all storage slots are full For best results the library should contain as many cartridges as there are drives plus two additional cartridges The transport must be empty IO DRIVE Makes a combination of moves with a PASS FAIL result If the drives are empty a tape cartridge is moved from a randomly chosen full slot to a randomly chosen drive If the drives are full a tape cartridge is moved from a randomly chosen drive to a randomly chosen storage s
9. e Make sure you have the components listed in Table 1 2 on page 1 4 e Become familiar with the back of the tape library as shown in Tape Library Rear Panel on page 1 4 To install the library you must 1 Choose a location Unpack the library Install the SCSI host adapter card Set the SCSI interface mode switch 2 3 4 Mount the library in a rack rackmount configuration only 5 6 Connect the tape library 7 Power on the system These steps are explained in this chapter This chapter also explains how to move or ship the library After the library is installed you must perform additional tasks explained in Chapters 2 and 3 1 2 Table 1 1 Installing the Tape Library Step 1 Choose a Location Step 1 Choose a Location Choose a location that meets the following criteria Take the library there before unpacking it Location Criteria Room temperature 50 104 F 10 40 C Power source AC power voltage 100 127 V or 200 240 V Air quality Minimal sources of particulate contamination Avoid areas near frequently used doors and walkways stacks of supplies that collect dust and smoke filled rooms CAUTION Excessive dust and debris can damage tapes and tape drives Adequate clearance Standalone configuration free standing or against a wall desk Back 56 cm 22 in for cooling and service Front 86 cm 34 in for operator access Sides 56 cm 22 in
10. for removal of the external cover If less space is allowed move the library to an open area before servicing Rack mount configuration Back Allow adequate room to open the rear door of the rack for service access usually 46 61 cm 18 24 in depending on the rack Front 86 cm 34 in for operator access Height For ease of use install the library so the bottom is 60 120 cm 24 48 in above the floor Do not install the library in the bottom rail position because of clearance 1 3 5 zA a 2 et 5 Installing the Tape Library Step 2 Unpack the Library Step 2 Unpack the Library Make sure you have all required components and become familiar with the library s components Required Components Table 1 2 Components Included for Installation Component Description Tape Library Unpack the library when it is in the desired location SCSI card s One single ended FAST WIDE SCSI is included with the library Data is transferred up to 20 Mbytes second For FAST handshaking the total length of the SCSI bus is limited to 3 meters SCSI cable One 3 meter single ended FAST WIDE SCSI is included allowable lengths with the library Daisy chain cable Included with two drive libraries Power cord Included with library Rackmount kit Included with rackmount libraries Data cartridge Five tapes are included with library Cleaning cartridge One cleaning tape is in
11. 2 Supplies and Accessories esseeeeseeeeeseeseesseeeersrsresreeseresreeresreseese A 3 Hewlett Packard Customer Support sssssssesssesssesessseessressesseseseee A 6 HP FIRST QUICK FAX Faxback Services lt w w e A 6 ASA PA G irei a aae a E EEE E a AR A 7 EUren UWA A 8 North and South America includes Canada c A 8 Oth r COU ii wa A 8 Electronic Support Services wswmmmenmnmmmnmanmnmmmamnmana A 9 On line Service Providers 3 osciseuiteriuaatniited A 9 Hewlett Packard Web Site osonsnsoseessesesssssesessseseesssseessssseess A 9 Customer Support Centers sssssseeseerereereesersresrssetsrereresreseeee A 10 vii D O o o l 0 n Contents North and South America includes Canada A 10 European Customer Support Centers lt w e A 10 ASA PACIIIC ii A 11 Elsewhere EA o a a ea REE E A 11 Telephone Support After Warranty lt w wmmemmma A 12 Before BA AAA AA AA KAN Oe es ie A 12 US and Canada iii aa EEE A 12 KUTOPEWA A 12 Elsewhere Ia kazia A 12 HP Reseller Locator Numbers 2 4225 gosdsceuesesasaenes ckevaeserdoancie se A 12 B Safety and Regulatory Information UW ee tial et aaa Mea De ace R e B 2 Safety Information 4 05 cascusnsertgiadzeesbeenstaraeoseuostatodacansutascst radar theese B 3 TsAS ES ANCL AA kaba A B 3 CDRH Regulations USA Only
12. 3 9282 8000 China 85 0 10 6505 3888 Hong Kong 85 0 2 2802 4098 800 96 7729 India 91 0 11 682 6035 Indonesia 62 0 21 350 3408 Japan 81 0 3 3335 8333 Korea 82 0 2 3270 0700 Outside Seoul 080 999 0700 Malaysia 60 0 3 295 2566 New Zealand 64 0 9 356 6640 Philippines 63 2 867 3551 Singapore 65 0 272 5300 Taiwan 886 0 2 717 0055 F Thailand 66 0 2 661 4011 jal Elsewhere 3 Contact your authorized HP dealer distributor or the nearest HP sales and service office A 11 Supplies and Customer Support Hewlett Packard Customer Support Telephone Support After Warranty Before Calling Before calling please complete the following information so that you will have it ready for the support center representative e Serial number of product e Brand and model of host computer e Version of software used driver selected US and Canada Using a VISA or MasterCard call one of the following e 800 810 0130 Per incident fee of 25 00 will be charged to the credit card e 900 555 1800 2 50 per minute with a maximum of 25 00 will be charged to the credit card Europe Call the appropriate number listed under European Customer Support Centers on page A 10 A per incident fee will be charged for after warranty support Please have a credit card PO number or billing number address ready Elsewhere Contact your authorized HP dealer distributor or the nearest HP sales
13. If the power on test continues to fail press ENTER write down the displayed error code and call a service representative for assistance 3 38 Operating the Library Troubleshooting Problem What to do DEVICE FAILED displays Hardware Error 61 External SCSI cables is reported Make sure that only one SCSI device type single ended OR differential exists on the SCSI bus Verify that the library SCSI selector switch is set correctly either single ended or differential Verify that the mode switch termination is set correctly The library s power failed while a cartridge was in the drive and did not return to the drive status indicators ready state after the power came back on Press the power switch off and then on again See the caution note at the end of this table If the power on test is unsuccessful switch off the power Call a service representative for assistance No display messages appear Make sure the power cord is connected Make sure the power switch is on Power cycle the library See the caution note at the end of this table If there is still no display call a service representative for assistance 3 39 IS o y lt ie O D panel o Operating the Library Troubleshooting Problem What to do An error message is received after bulk loading tape cartridges Verify that cartridge
14. ON OFF library memory when the front access door is closed and the Inventory Check test runs When set to OFF the barcodes are not recorded when the Inventory Check test runs 3 27 E o y lt ie O D o Operating the Library Retrieving Performance Information Retrieving Performance Information 1 2 ADMIN gt INFO Use the INFO option to display information about the operations of the library This information is called a log To access an information log 1 2 3 Verify that the drive status displays if not press CANCEL until it does Press NEXT until ADMIN displays then press ENTER Enter the three part numerical password see Entering the Administration Menu Password on page 3 9 INFO displays Press ENTER Press NEXT until the name of the log to access displays then press ENTER An asterisk indicates that there are more choices beneath the displayed choice Press CANCEL to return to the drive status ready state 3 28 Operating the Library Retrieving Performance Information Table 3 5 Information Logs Log Name Description REVISION Displays the library s firmware revision number LIB ODOMETERS Press ENTER to select the odometer logs HOURS Number of operation hours time during which power was on Some time may have been spent in power reduction mode MOVES T
15. Second Level Options 4 9 0 3 iis aie a e o 3 7 Control Panel Menu Tree sswmmmsnmnmmmnmanmnnmmnimnmnna 3 8 Entering the Administration Menu Password smsemesa 3 9 Setting a New Administration Menu Password e 3 10 Setting and Viewing SCSI IDS w wwwwwmmemammnnemamm anena 3 11 Setting SCSI IDS ik 3 12 Interpreting SCSI Bus Status Indicator LEDs 3 14 Viewing Current SCSI Address Settings w ww we 3 14 Loading Tape Cartridges Into the Library s w 3 15 vi Contents Inserting Removing Cartridges with Software 3 15 Keeping Cartridges in the Magazine s wsswsssmsmmsmwara 3 15 Loading Tape cacti Setar Saeed a tae Bde 3 16 Removing Tape Cartridges from the Library 3 19 Viewing Cartridge Bar Code Labels wsmmmenmnmmmnmnwa 3 22 Cleaning the Library Tape Drives sswsswmmnmmmamanmammmama 3 23 Setting Configuration Options s wswmmmmenmnmmmamnmanmwaza 3 25 Retrieving Performance Information sswswmsmemmnnea 3 28 Running an Internal Test 2ics ntccucnceehuceaialiieinimenws 3 33 Using Online Drive Replacement 200 0 eee eeeeeeeeeeneeeseeeeeeees 3 37 Troubleshooting Ia 3 39 Supplies and Customer Support OVEN WW ilna a a a a e a A a A
16. be read call your service representative 3 37 I o y lt O D o Operating the Library Troubleshooting Troubleshooting This section provides information on solutions to problems that may occur in the operation of the library Table 3 7 lists steps the administrator should take before consulting a service representative NOTE If you decide that a service call is needed write down the library serial number before calling The serial number is located on a label towards the bottom of the library on the library rear panel For problems that may be related to the computer refer to the host computer system documentation or library application software instructions Table 3 7 Troubleshooting Table Problem What to do Library will not power on e Make sure the power cord connections are tight e Make sure the power switch is switched on The power switch is located on the library control panel e Make sure the power outlet is operating e Replace the power cord with a known good one e If the library still won t power on call a service representative Power on test failed e Verify that all tapes in the bulk load magazines are fully inserted in the magazines and that the magazines are securely locked into position inside the tape library DEVICE FAILED displays e Press the power switch off and then on again See the caution note at the end of this table e
17. conditions This warning symbol on a product label indicates that personal injury could result if the product is used improperly and that more detailed information is given in the installation and or user manuals Contents Installing the Tape Library Installation Overview scasisiscciitehdicas spina cas seneaanarenionserecavta ens soteaas 1 2 Step 1 Choose a Location ww aw 1 3 Step 2 Unpack the Library eeseseseseesessessrserssressereresrersessresreesesee 1 4 Required Components yi neds Manes eek eerie oes oleate 1 4 Additional Components Provided swswmmnmenmanmea 1 5 Tape Library Rear Pan Wa Aa edna 1 6 Step 3 Install the Host SCSI Card S swwmmsemmnwmmanmawra 1 7 Step 4 Mount the Library in a Rack optional 1 8 Safety Precautions EA 1 8 Tools and Components wsmmsnmenmmnnmanzannmmamanznmmnmnmana 1 9 Mounting the Library ected es spent shes et hove hes aa aeensie sh Peat Geet 1 10 Attach the Mounting Brackets eee eeseesseceseeeeeeeeseeenaeees 1 10 Attach the Rack Slides to the Rack oo eee eeeeeeeeeeereeeneeees 1 12 Place the Library in the Rack scsi ciitosesscassyacsadesscvessescendectate 1 17 Step 5 Set the SCSI Interface Mode Switch oo eee 1 20 Step 6 Connect Library to Host swmsmmsnmammmnmnmnmmwaza 1 23 Routing SCSI and Power Cables on Rack Mounted Libraries 1 23 Step 7 Power On
18. into the first available storage slot EMPTY PICK Used by service personnel only Do not run this test if the library contains tape cartridges with actual file system data on them Moves a tape cartridge from the cartridge transport mechanism to its original storage slot location if the location is know otherwise the cartridge is placed into the first available storage slot FILL PICKER Used by service personnel only Do not run this test if the library contains tape cartridges with actual file system data on them Moves a tape cartridge into the cartridge transport mechanism from the first storage slot containing a cartridge REWIND MEDIA Used by service personnel only Do not run this test if the library contains tape cartridges with actual file system data on them Rewinds the tape in the drive s and opens the solenoid in the drive handle which allows the tape to be removed from the drive by lifting the handles If the picker malfunctions use this option to get the tapes out of the drive CLEAR SOFT LOG Sets the soft error log to zero CLEAR HARD LOG Sets the hard error log to zero 3 34 Operating the Library Running an Internal Test Test Name Description PLUNGE FULL Allows the cartridge transport mechanics to run at full speed This setting should SPD always be used under normal library
19. of the tape Glossary 3 Q O n n MW y lt Glossary Glossary 4 Index A accessories A 3 ADMIN menu 3 6 entering the password 3 9 backup software 1 27 bar code labels labeling cartridges 2 4 labeling magazines 2 5 viewing from display window 3 22 barcodes viewing 3 22 C cables routing 1 23 changing the password 3 10 deaning messages 2 7 cleaning the drives 3 23 3 24 dearance 1 3 configuration options 3 25 configuring the library 3 25 connecting the tape library 1 23 contacing support A 6 control panel menu 3 8 control panel keys 3 3 conventions typographical iv D display window description of 3 3 display window messages 3 4 drive cleaning messages 2 7 drive status 3 4 drives cleaning 3 23 3 24 replacing online 3 37 E environment 1 3 H host SCSI card 1 7 information logs accessing 3 28 installation overview 1 2 installation overview 1 2 internal tests 3 33 3 36 K keys menus available 3 8 L labeling tapes 2 4 2 5 library performance information 3 28 removing tapes 3 19 shipping 1 28 loading tapes 3 15 3 18 location criteria 1 3 M magazines labeling 2 5 menu options 3 6 menu tree 3 8 messages display window 3 4 mode switch setting 1 20 mounting the library rackmounting instructions 1 8 moving the library 1 28 o online drive replacement 3 37 online support A 9 overview iii P par
20. off the drive containing the tape Turn the drive on again See Using Online Drive Replacement on page 3 36 2 Try reading the tape again e If the tape can be read back up data from the damaged cartridge to another tape cartridge and discard the damaged one e If the tape cannot be read call service 2 7 C 2 a gt O D n Figure 2 3 Using Tape Cartridges Write Protecting Tape Cartridges Write Protecting Tape Cartridges The use of the write protect switch ensures data safety for files that have been previously written to the tape and prevents any additional files from being written to the tape To change the write protect setting move the write protect switch e Left to prevent data from being written to the cartridge The orange indicator on the cartridge can be seen when the write protect switch is in the ON position see A in Figure 2 3 e Right to allow data to be written to the cartridge The orange indicator on the cartridge cannot be seen when the write protect switch is in the OFF position see B in Figure 2 3 With the write protect switch in either position data can be read from the cartridge Write Protect Button Settings Not Write Protected 2 8 Using Tape Cartridges Maintaining Tape Cartridges Maintaining Tape Cartridges Table 2 3 Tape Cartridge Maintenance DO NOT DO Expose cartridges to magnetic fields
21. operations PLUNGE 1 2 SPD Used by service personnel only Allows the cartridge transport mechanics to run at half speed SENSOR Tests the horizontal path that the cartridge transport mechanism follows when TRANSLATE moving from one stack of tape cartridges to another Displays ON or OFF If OFF displays the sensor is block This display is automatically updated if the sensor status change Requires the use of one tape cartridge SENSOR The displays shows M1 1 M2 1 M3 1 Each 1 indicates that the caddy is in MAGAZINE place If a 0 is displayed the caddy has not been inserted into the library This display is automatically updated if the sensor status changes SENSOR The display shows 0 0 RISRWARO Each 0 indicates one of the paths that the cartridge transport mechanism follows in front of each stack of tape cartridges If the path is clean a 0 displays if the path is blocked because of a cartridge that is not inserted fully into its storage slot for example an will be displayed This display is automatically updated if the sensor status changes VERTICAL Moves the cartridge transport mechanism down moves it back up a short ENCODER distance then moves it back down The last time the transport mechanism is moved down the number of encoder counts is verified Returns PASS FAIL No tape cartridges are required 3 35 Mey o MW Ya lt ie O D Oo CAUTION Operating th
22. the System seeesessesseseesrreseeserseeeresreeseeseesereses 1 27 Install Backup Software ssesseeeseseeseseessesesesresseseresressersresreesesse 1 27 Verify Installation With TapeAssure seeeeeeeeeeeeeeeerereresee 1 27 Moving or Shipping the Library ssseseeessesessereeseserrerersrrsrerrersesse 1 28 Using Tape Cartridges Tape Cartridge Overview ocs c is5icziesteseassessiseaeisdoapaacesorunceansnecteeteoenes 2 2 D a D o Oo e l D i n Contents Choosing Tape Cartridges 4 5 28 2 9 acasedevacthas ensaadeacsncodtsaraeepaadeaeanees 2 3 Labeling Tape Cartridges ss cetgsicacconcscuachesteracetnes once ensecaaienccateng 2 4 Labeling Bulk Load Magazines w wwmewamemaemaem ameen 2 5 Drive Cleaning MeSSAgES s ciassesiacssscsdeasascesacacasasienss dacecasasussactosnees 2 6 Write Protecting Tape Cartridges c cis scssisccusstvsancessuctcessnceseesecoene 2 8 Maintaining Tape Cartridges i 0 2 20 baie ee acai nde 2 9 Operating the Library UV We sts andes el ctteee be ical Aaa nen Ae ate De ne aided 3 2 Operating the Control Panel 0 eee eescceeeeeeceeececeeeeeceteeeesteeeesaes 3 3 Understanding Display Window Messages csccecssseeeeeeeeeees 3 4 Drive Stat s eclectic Ia 3 4 Status IMeICatOrs ia 3 4 Activity Indicators sinsir ae ia wa 3 5 Control Panel Options s sessssssesssesssesseesseeesseesseesseesseeesseessseesseese 3 6 First be vel OptiOnS aaa 3 6
23. the following operations ke Information is being written to the tape in the drive Information is being read to the tape in the drive The tape in the drive is being searched backward or is rewinding The tape in the drive is being seached forward The drive is being cleaned a o MW y lt ie O D o Operating the Library Understanding Display Window Messages Control Panel Options Press PREV or NEXT while the library is in the ready state to display first level options Access second level options from ADMIN second level options require a password see Entering the Administration Menu Password on page 3 9 An asterisk indicates that the option has multiple selections When a menu selection is flashing press ENTER to select the option or display the option s selections Press PREV or NEXT to display other available options First Level Options RELEASE DOOR Select to allow the access door to be unlocked VIEW BAR Select to view the bar code labels on each tape cartridge CODES by slot number ADMIN Accesses second level options LOAD DRIVE Loads a tape from a slot to the drive To load a tape 1 Select the drive that you want to load a tape into 2 Select the tape that you want to load The control panel displays the barcode number and slot number Press PREV or NEXT to select then ENTER 3 The control panel displays the drive it is l
24. woe eee eeececeeeeeceeeeeeeteeeenaeees B 3 Regulatory Information rais ioi e e A ESNS B 4 Declaration of Conformity s sssessssssessseessseesseessersseessersssressese B 5 United Kingdom Telecommunications Act 1984 B 6 Herstellerbescheinigung eeeeeseeseeeeessesesresrrssrserrsressrseresressessees B 6 English Translation of German Sound Emission Directive B 6 Turvallisuusyhteenveto sccad scccascigscecassaccn ots custadevisedcacasecsateatapsces B 7 English Translation of Finnish Regulatory Information B 8 Japanese VCCI Statement wwmmammanemmaneanemwamwama B 9 English Translation of Japanese VCCI Statement B 9 viii Contents D S D fe Q fe 3 n C TapeAlert Messages OE DA WA eee Meets eas Moen ee C 2 TapeAlert Messages and Descriptions wssmsmmmnesnmnnwa C 3 Contents Figures Figure 1 1 Rear Panel Features 1 6 Figure 1 2 RackmountingComponents 1 9 Figure T3 Rack ii IA 1 10 Figure 1 4 Front Mounting Bracket 1 11 Figure 1 5 Rear MountingBracket 1 11 Figure 1 6 Clip Nuts Front Rails 1 12 Figure 1 7 Clip Nuts Back Rails 1 13 Figure 1 8 Front BracketonRack 1 14 Figure 1 9 Rear Bra
25. 32 x 5 8 pan slotted phlp a screws D Figure 1 14 Front Access Door Installing the Tape Library Step 5 Set the SCSI Interface Mode Switch Step 5 Set the SCSI Interface Mode Switch Do not connect any cables yet The SCSI interface mode switch shown below is on the rear panel between the bus 1 and bus 2 SCSI ports Figure 1 15 SCSI Interface Mode Switch Example OFF TERM PWR TERMINATION DIFF TERM PWR TERMINATION DIFF To set the SCSI interface mode switch 1 Determine how to connect the library according to e Number of drives in the library and drive type e Other peripherals if any on your system e Type of SCSI card differential or single ended NOTE For best library performance connect only one library on a SCSI bus 2 Set the SCSI interface mode switch Table 1 4 SCSI Interface Mode Switch Settings Setting Purpose Set to Term Pwr Sends power to the terminator ON in most installations Termination Terminates the SCSI bus Functions the ON if the tape drive is the last device same as a physical terminator on the SCSI chain OFF if another peripheral will connect to the library DIFF SE Specifies whether you are using the DIFF for differential differential or single ended port SBiforsinpleended 1 20 Installing the Tape Library Step 5 Set the SCSI Interface Mode Switch The following table shows connection options when there are no other peripherals
26. AS ED displays See the following note If an error message displays see Troubleshooting on page 3 38 The drive s must be empty before the access door can be released If the drive s are not empty EMPTY DRIVI E NO displays Press NEXT or PREV until EMPTY DRIVE YES display then press ENTER In some situations it may be necessary to override a security option and open the access door To open the access door when a security option prevents the door from being released use the OV Figure 3 2 on page 3 8 ERRID E DOOR option under the ADMIN menu see 3 19 o gt lt ie O D o Operating the Library Removing Tape Cartridges from the Library 5 Unlock the access door using the key then open the door NOTE Do not let the door fall open Damage to the door straps may occur Figure 3 6 Opening the Front Access Door SS 6 Remove the desired magazine by pushing the button at the top of the magazine handle see Figure 3 7 and pulling out the magazine Figure 3 7 Removing Magazines 3 20 Operating the Library Removing Tape Cartridges from the Library 7 If necessary remove tapes from the magazine Press the button on top of the magazine then pull out the tape WARNING Do not attempt to disable the interlocks If the library is operating with fewer than three magazines inserted and the door open the us
27. Cartridges Is 5 o 5 lt Oo 5 D lt g Operating the Library Operating the Library Overview Overview This chapter explains the following library operations 3 2 Operating the Control Panel on page 3 3 Understanding Display Window Messages on page 3 4 Entering the Administration Menu Password on page 3 9 Setting a New Administration Menu Password on page 3 10 Setting and Viewing SCSI IDs on page 3 11 Loading Tape Cartridges Into the Library on page 3 15 Removing Tape Cartridges from the Library on page 3 19 Viewing Cartridge Bar Code Labels on page 3 22 Cleaning the Library Tape Drives on page 3 23 Using Online Drive Replacement on page 3 36 Setting Configuration Options on page 3 25 Retrieving Performance Information on page 3 28 Running an Internal Test on page 3 32 Using Online Drive Replacement on page 3 36 Troubleshooting on page 3 38 Operating the Library Operating the Control Panel Operating the Control Panel Figure 3 1 Tape Library Control Panel a o lt ie O D Oo 1 Selection buttons allows you to perform the following operations e CANCEL cancels the current operation or option e PREV scrolls the display options backward by one When held continuously the options scroll quickly e NEXT scrolls the display options forward by one When held conti
28. E MECH RECOVERY ON OFF SEL CLEAN CART SET IDs DRIVE POWER LIB ID LIB ODOMETERS EXCHANGE DEMO RESTORE DEFAULTS AHESLOTA DRIVE 1 ID DRV1 POWER ON OFF HOURS 10 DRIVE or DRIVE 2 ID DRV2 POWER ON OFF MOVES iG MAGAZINE CLEAR ODOMETERS CLN CART LOC XLATES UPDATE IDs NOW MPA Ma MIA INVENTORY CHECK STARWARS ON OFF DRIVE LOADS CLEAN DRIVE VIEW IDs TEST TRANSLATE s DRVI ON GOOD DRIVE 1 NEW PASSWORD CANDAN DRIVE 2 LIBID OFF FAILED TEST VERTICAL SCSI LOG ON OFF DRIVE ID DRIVE FW WELLNESS TEST CLEAN DRIVE ALL DRIVE 2 ID PRVA arity D PITON FIND PLUNGE HOME SECURE ON OFF INTERFACE FW FIND VERT HOME POWER SECURE BUS NUM FIND XLATE HOME ON OFF oe ae SCSI INIT MECHANICS REP RECOVERED 8052 CKSUM EMPTY DRIVES ONIOEF COBRA REV EMPTY PICKER CONF40 ON OFF Ri He ARERR GIN KILE PICKER BARCODE ON OFF FRU 1 34 REWIND MEDIA MOTION lt name gt CLEAR SOFT LOG DESTINATION 1 CLEAR HARD LOG An asterisk indicates there are menu choices DESTINATION 2 PLUNGE FULL SPD ODOMETER below the displayed option MICROMOVE 1 6 PLUNGE 1 2 SPD MICROMOVE ER SENSOR TRANSLATE Press PREV or NEXT to scroll through the menus or options SOFT ERRORS SENSORS MAGAZINE same logs available SENSORS STARWARS as under HARD ERRORS VERTICAL ENCODER Press ENTER to select a menu or option Press CANCEL to go up a level on the menu tree RECOVERY ERRORS same l
29. HP SureStore DLT Tape Library User s Guide Models 4115w 4215w 7115w 7215w LA packand Expanding Possibilities Part Number C5173 90000 Edition 4 September 1998 Printed in United States Copyright 1998 Hewlett Packard Company Notices This document contains information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hewlett Packard Company The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this printed material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material See Appendix B for important safety and regulatory information Printing History New editions of this manual incorporate all material updated since the previous edition The manual printing date and part number indicate the current edition The printing date changes when a new edition is printed Minor corrections and updates incorporated at reprint do not cause this date to change September 1997 Edition 1 November 1997 Edition 2 February 1998 Edition 3 TapeAlert and TapeAssure added Sept
30. Information steht im Zusammenhang mit den Anforderungen der Maschinenlarn information sverordnung vom 18 Januar 1991 Schalldruckpegel Lp lt 70 dB A e am arbeitsplatz e normaler betrieb e nach ISO 7779 1988 EN 27779 1991 Typpriifung English Translation of German Sound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive from 18 January 1991 Sound pressure Lp lt 70 dB A e at operator position e normal operation e according to ISO 7779 1988 EN 27779 1991 type test B 6 Safety and Regulatory Information Regulatory Information Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP DLT Tape Library nauhamuistiasemat ovat k ytt j n kannalta turvallisia luokan laserlaitteita Nauhamuistiasemien sis lle asennettu lasersddett k ytt v viivakoodinlukija ei normaalissa k yt ss aiheuta vaaraa k ytt j lle Laitteiden turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan ylitt v lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP DLT Tape Library nauhamuistiasemien sis ll ei ole k ytt
31. S 7 Press NEXT or PREV to scroll through the current address settings 8 Press CANCEL until the next operation to perform displays or until the drive status library ready state displays 3 14 Operating the Library Loading Tape Cartridges Into the Library Loading Tape Cartridges Into the Library Inserting Removing Cartridges with Software If the software package requires that cartridges be inserted and removed using the software check the software documentation before proceeding Label all cartridges before inserting them into the magazines See Labeling Tape Cartridges on page 2 4 The bar codes and storage slot locations are stored in library memory when the door is closed and the Inventory Check test is automatically run Keeping Cartridges in the Magazine To prevent cartridges from sliding out of the bulk load magazines when inserting them into the library te o MW y lt ie xe D o e Do not use excessive force when inserting the magazines This can cause the magazine latching mechanisms to fail e Do not insert magazines when the library power is turned off During normal library operation the cartridge release button on top of the magazine is pushed down by a special mechanism inside the library This unlocks the cartridges allowing them to be inserted and removed from the storage slots as needed When the control panel RELEASE DOOR option is enabl
32. Step 4 Mount the Library in a Rack optional Tools and Components Tools 5 zA a 2 et 5 Phillips screwdriver included in kit 1 2 inch open ended wrench Kit Hardware parts are labeled for easy identification 1 rack slides 1 pair 7 8 32 x 3 8 pan slotted phillips lw profile 2 bezel spacers 2 a WA T 8 10 32 x 5 8 pan slotted phillips 14 4 strain relief bracket 1 Pao clip nuts 12 5 cable ties 4 10 8 32 keps nuts 8 11 6 32 x 3 8 pan phillips with internal 6 template lockwasher 1 Figure 1 2 Rackmounting Components 1 9 WARNING Figure 1 3 Installing the Tape Library Step 4 Mount the Library in a Rack optional Mounting the Library To mount the tape library in a rack you must e First attach the front and back mounting brackets to the rack slides e Next attach the rack slides to the rack e Finally attach the tape library to the rack slides These steps are explained in detail in the following sections Attach the Mounting Brackets 1 IMPORTANT Lower the rack s leveller feet using a 1 2 inch open end wrench and extend the rack s antitip rail Failure to extend the antitip rail could result in personal injury and or damage to the tape library if the rack tips over 2 Pull the rack slide members out to the fully extended position The slides should click into a locked position Rack Slides Installing the Tape Library Step 4 Mount the Library i
33. TER If the configuration has multiple settings the current setting flashes Otherwise the configuration option is set and a confirmation message displays Configuration options are described on the following pages If the current configuration setting is flashing press NEXT or PREV until the desired setting displays then press ENTER OPTION SAVED displays 6 Press CANCEL to return to the drive status ready state The table on the following page describes the available configurations 3 25 Operating the Library Setting Configuration Options Table 3 4 Configuration Options Config Name Description Default RECOVERY If the configuration is set to ON the library attempts to recover ON ON OFF from errors If the configuration is set to OFF the library immediately stops moving if an error occurs The default configuration is RECOVERY ON and should remain ON under normal conditions RESTORE Sets all library configurations back to their default settings DEFAULTS CLEAR Used by service personnel only Sets all library odometersbackto ODOMETERS zero STARWARS Used by service personnel only and should be set to ON during ON ON OFF normal operation If the configuration is set to ON the library runs with the vertical sensors enables If the configuration is set to OFF the library runs with vertical sensor
34. a lt ie O D Oo Operating the Library Troubleshooting 3 42 Supplies and Customer Support ep Cc xe 5 MD on Ro ep Cc gel O O Supplies and Customer Support Overview Overview This appendix covers e supplies and accessories page A 3 e HP customer support information page A 6 A 2 Supplies and Customer Support Supplies and Accessories Supplies and Accessories A full range of supplies may be ordered through a Hewlett Packard authorized dealer sales office or through HP Direct To contact HP Direct call 1 800 227 8164 or write to HP Direct at the following address HP Direct Hewlett Packard attn Mail Order P O Box 1145 Roseville CA 95678 Call 1 800 752 0900 for the location of the nearest authorized Hewlett Packard dealer Table A 1 Basic Supplies and Accessories Item Part Number FA c Bulk Load Magazine 8 5 slot removable magazine with 5 HP DLT tape IV C5148F S cartridges o 5 5 slot removable magazine empty C5149F 3 Tape Cartridges HP DLT Tape IV Data Cartridge with 35 Gbyte 20 Gbyte C5141F Native Capacity HP DLT Tape III XT Data Cartridge with 15 Gbyte CS141A native capacity Cleaning Tape Cartridge C5142A A 3 Supplies and Customer Support Supplies and Accessories Item Part Number Bar Code Labels Bar Code labels are not available through Hewlett Packard but may be ordere
35. ages Overview Overview This section contains information on TapeAlert a diagnostic tool that monitors the drive s operations checks media integrity and send messages via your backup software to warn you of existing or potential problems C 2 TapeAlert Messages TapeAlert Messages and Descriptions TapeAlert Messages and Descriptions There are three types of messages listed in order of severity They are information 1 warning W and Critical C Information messages explain a diagnostic situation Warning messages appear when data may be lost Critical messages describe the most severe situations and require immediate attention Table C 1 TapeAlert Tape Error Messages i Additional Action No Flag Type Displayed Message iatarmatlon 1 Read W The tape is having Back up information on to Warning problems reading data No another tape and discard data has been lost but the defective tape If the there has been a reduction problem persists call the in the performance of the tape drive supplier tape helpline 2 Write W The tape drive is having Back up information on to Warning problems writing data NO another tape and discard data has been lost but the defective tape If the there has been a reduction problem persists call the in the capacity of the tape tape drive supplier helpline 3 Hard Error W The operation has stopped Back up information on to because an error has another tape and tr
36. and service office for after warranty support HP Reseller Locator Numbers US 800 752 0900 Canada 800 387 3867 Mexico and South America 305 267 4220 A 12 Safety and Regulatory Information op D D lt o 5 a J 0 Q 2 5 lt Safety and Regulatory Information Overview Overview This section contains important safety and regulatory information for the United States Finland Sweden European Union and J apan B 2 Safety and Regulatory Information Safety Information Safety Information Laser Safety WARNING Do not attempt to disable the interlocks or open the service panels while library power is turned on If the library is operating with the service panels removed or with fewer than three magazines inserted and the door is open you can be exposed to Class II laser light emitted from the bar code reader CDRH Regulations USA Only The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The labels and artwork shown below indicate compliance with CDRH regulations and must be attached to laser products marketed in the United States Complies with 21 CFR Chapter 1 Subchapter J WARNING Use of controls adjustments or per
37. and to discuss issues in user forums America Online To download software firmware GO HPSTOR and support documents and to discuss issues in user forums Hewlett Packard Web Site Product and support information is available on the Hewlett Packard web site Support and Product information http www hp com go tape Global support http globalsupt mayfield hp com io ia Kej jej D n geo io i 5 go i A 9 NOTE NOTE Supplies and Customer Support Hewlett Packard Customer Support Customer Support Centers Contact the customer support center in your area for technical assistance during the warranty of your product North and South America includes Canada Monday Friday 6am 6pm MST HP Colorado Tape Drive and SureStore CD drivers 970 635 1500 DLT Tape Drives 970 635 1000 European Customer Support Centers Monday Friday 8 30 18 00 C E T Language or country support might not be available for all products Austria 06 60 63 86 Belgium Dutch 02 626 8806 Belgium French 02 626 8807 Denmark 3929 4099 Finland 0203 47 288 France 01 43 62 34 34 Germany 0180 52 58 143 Ireland 01 662 5525 Italy 02 264 10350 Netherlands 020 606 8751 Norway 22 11 6299 Portugal 7095 923 50 01 Spain 902 321 123 Sweden 08 619 2170 Switzerland 0848 80 11 11 United Kingdom 0800 960271 A 10 Supplies and Customer Support Hewlett Packard Customer Support Asia Pacific Australia 64 0
38. ary wear on the drive head e After 20 cleaning cycles the cleaning cartridge must be replaced NOTE For drive cleaning instructions refer to Cleaning the Library Tape Drives on page 3 23 2 6 Table 2 2 Using Tape Cartridges Drive Cleaning Messages Drive Cleaning Messages If this happens Reason You need to A brand new tape cartridge is used and a drive cleaning message is received Debris from the tape manufacturing process was deposited on the drive head Clean the drive using the tape library cleaning procedure in Cleaning the Library Tape Drives on page 3 23 If the message is displayed again within a short amount of time replace the cartridge An older frequently used tape cartridge is loaded and a drive cleaning message is received Dust from frequent tape loads and unloads has probably built up on the tape cartridge and was deposited on the Clean the outside of the tape cartridge with a damp cloth Clean the tape drive using the tape drive cleaning procedure in Cleaning the Library Tape Drives on page 3 23 cleaning message to be displayed for the second time cartridges can cause unnecessary use of the cleaning cartridge drive head An older The tape is 1 Verify the tape is readable by clearing the error message frequently used probably damaged Select the ONLINE REPAIR option from the control tape causes a Damaged panel Turn
39. ata grade tape C 4 TapeAlert Messages TapeAlert Messages and Descriptions No Flag Type Displayed Message Additional Action Information 20 Clean Now The tape drive needs cleaning 1 If the operation has stopped eject the tape and clean the drive 2 f the operation has not stopped wait for it to finish and then clean the drive Check the tape drive users manual for device specific cleaning instructions If the problem persists call the tape drive supplier helpline 22 Expired Cleaning Media The last deaning cartridge used in the tape drive has worn out 1 Discard the worn out cleaning cartridge 2 Wait for the current operation to finish 3 Then use a new cleaning cartridge Wait for the current operation to finish before discarding the cartridge If the problem persists call the tape drive supplier helpline C 5 D D gt D i D n n D Ka D n TapeAlert Messages TapeAlert Messages and Descriptions No Flag Type Displayed Message Additional Action Information 31 HardwareB C The tape drive has a hardware fault 1 Turn the tape drive off and then on again 2 Restart the operation 3 If the problem persists call the tape drive supplier helpline Check the tape drive users manual for device specific instructions on turning the device power on and off Power off t
40. ch the second destination refers Valid for EXCHANGE movement only ODOMETER Move number in which the error occurred ICROMOVE 1 First library micro move for the original move command issued before the failure ICROMOVE 2 Second library micro move for the original move command issued before the failure ICROMOVE 3 Third library micro move for the original move command issued before the failure ICROMOVE 4 Fourth library micro move for the original move command issued before the failure ICROMOVE 5 Fifth library micro move for the original move command issued before the failure ICROMOVE 6 Last library micro move for the original move command issued before the failure ICROMOVE ER Actual micro move error that occurred 3 31 ie 5 2 o 5 lt Oo 5 D o a fe CAUTION NOTE Operating the Library Running an Internal Test Running an Internal Test 1 2 ADMIN TEST The library can run self diagnostic tests To run these tests follow these steps Some diagnostic tests can place tape cartridges in unexpected locations These tests should be run only by authorized service personnel 1 Verify that the drive status displays If not press CANCEL until it does 2 Press NEXT until ADMIN appears in the display window then press ENTER 3 Enter the three part numerical password see Entering the Administration Menu Password on page 3 9 4 INFO
41. cketonRack 1 15 Figure 1 10 Bezel Spacers 1 16 Figure 1 11 Strain Relief Bracket 1 17 Figure 1 12 Library on Slides 1 18 Figure 1 13 InstallationHandles 1 18 Figure 1 14 Front Access Door 1 19 Figure 1 15 SCSI Interface Mode Switch Example 1 20 Figure 1 16 SCSI Power Cables and Strain Relief Bracket 1 24 Figure 1 17 Front Access Door 1 25 Figure 1 18 Secured SCSI and Power Cables 1 26 Figure 2 1 Proper Label Position 2 4 Figure 2 2 Magazine Label Position 2 5 Figure 2 3 Write Protect Button Settings 2 8 Figure 3 1 Tape Library Control Panel 3 3 Figure 3 2 Control Panel Menu Options 3 8 xi a co D o o I a Cc D n Figures Figure 3 3 Opening the Front Access Door 3 17 Figure 3 4 Loading Tape Cartridges intothe Magazine 3 17 Figure 3 5 InsertingMagazines 3 18 Figure 3 6 Opening the Front Access Door 3 20 Figure 3 7 Removing Magazines 3 20 xii Tables Table 1 1 Location Criteria
42. cluded with library NOTE Contact your service representative if you are missing any components 1 4 Table 1 3 Installing the Tape Library Step 2 Unpack the Library Additional Components Provided Additional Components Component Description User s Guide Printed user s manual in English DLT Library Online user s manual with video clips Advisor HP SureStore Tape Includes TapeAssure TapeAlert as well as other CD ROM diagnostic utilities Also includes the User s Guide on CD ROM translated into French Italian German Spanish and Japanese Live Trial Backup Software Includes live trial versions of backup software for your evaluation Tape Data Sheet Describes the tape specifications characteristics and maintenance needed Bar Code Labels Includes bar code labels and reordering information 1 5 5 zA a 2 et Installing the Tape Library Step 2 Unpack the Library Tape Library Rear Panel Figure 1 1 Rear Panel Features The following list identifies the numbered components in Figure 1 1 1 Bus 1 SCSI ports 2 SCSI interface mode switch 3 Bus 2 SCSI ports 4 Power port 5 SCSI bus indicator label 6 SCSI bus status indicators 1 6 Installing the Tape Library Step 3 Install the Host SCSI Card s Step 3 Install the Host SCSI Card s Install the sing
43. d through other companies see sample labels shipped in the accessories kit When ordering make sure the bar code labels meet the following specifications Message 6 character 2 alpha 4 numeric Dimensions 2 2 in x 82 in Symbology code 39 without check digit Start Stop Characters Narrow Bar 0 014 in Ratio 2 5 1 Print Quality ANSI Grade A N A SCSI Cables 68 pin to 68 pin 9 m 2 9 ft SCSI cable high density with thumb screws to high density with thumb screws m m C2911A 2 5 m 8 2 ft SCSI cable high density with thumb screws to high density with thumb screws m m C2924A or D3636A 10m 32 8 ft SCSI cable high density with thumb screws to high density with thumb screws m m C2925A 20m 65 6 ft SCSI cable high density with thumb screws to high density with thumb screws m m C2926A Jumper cable 0 16 m SCSI cable wide high density with thumb screws to high density with thumb screws m m C5172 61606 Mounting Kits Rack mounting kit for mounting into a standard 19 inch rack CS5157F A 4 Supplies and Customer Support Supplies and Accessories Item Part Number Drive Upgrade Kits DLT 4000 1 Drive upgrade kit upgrades 4115 to 4215 C5174F DLT 7000 1 Drive upgrade conversion kit upgrades C5174 7115 to 7215 converts 4x15 to 7115 User s Guide replacement additional C5173 90000 io i Ke
44. e displays The host may have reserved an element and must unreserve it Refer to the host system documentation to unreserve a tape A security configuration was set to prevent cartridge removal See SECURE ON OFF in the list of configurations found in Setting Configuration Options on page 3 25 Started a test and need to stop Press CANCEL The current test loop continues until finished then the test stops 3 40 Operating the Library Troubleshooting Problem What to do DO INVENTORY TEST displays initialize element status Power cycle the library by pressing the power switch off and then on again See the caution note at the end of this table Run the INVENTORY CHECK test under the TEST menu Cannot write to the tape Check the host file system access permissions Check the write protect tab on the cartridge to assure write enabled status Check the application software Cannot read the tape Check the host file system access permissions Verify that the correct tape type is used See Choosing Tape Cartridges on page 2 3 Check the application software CAUTION Do not press the library power switch until all SCSI peripherals connected to host are shut down Pressing the power button when the SCSI system is active can cause data loss and or problems with the SCSI interface 3 41 IS o MW Y
45. e Library Using Online Drive Replacement Using Online Drive Replacement 1 2 ADMIN ONLINE REPAIR Unless the situation described below exists this options should only be used by an authorized service representative Using this option causes the library drive mechanism s to become inactive Online drive replacement is an important new feature that allows e an authorized service representative to replace a faulty drive while the library is active e auser to clear a drive cleaning error when a tape that may be damaged is in the drive This feature should only be used by an authorized service representative However if an older frequently used tape causes a drive cleaning message to be displayed more than once and you suspect the tape is damaged use the Online Repair option can be used to clear the drive error message so you can attempt to recover data from the damaged tape To use this option to clear a drive cleaning error 1 With CLEAN DRV displayed press CANCEL until the drive status displays is the drive number containing the damaged tape 2 Press NEXT until ADMIN displays then press ENTER 3 Enter the three part numerical password see Entering the Administration Menu Password on page 3 9 4 INFO displays Press NEXT or PREV until ONLINE REPAIR displays then press ENTER DRIVE POWER displays 3 36 10 11 12 14 15 Pr
46. e determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Change or modification of this equipment not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Only use the cables connectors power cords and accessories supplied with this equipment or expressly approved by Hewiett Packard Date 24 September 1997 USA Contact Product Regulations Manager Hewlett Packard Company 700 71 Avenue Greeley CO 80634 USA Phone 970 350 5600 Test Report on File 97 5800 005 B 4 Safety and Regulatory Information Regulatory Information Declaration of Conformity DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Co Manufacturer s Address Storage Systems Division 700 71st Avenue Greeley CO 80634 USA declares that the product Product Name DLT Tape Library Model Numbers C5170x C5171x C5172x C5173x C5185x C5186x Also known as A4851x x is any alpha with or without suffixes Product Options All options conforms to the following Product Specifications
47. e no user serviceable parts inside the HP DLT Tape Library units The DLT units can be serviced only by qualified service personnel The laser bar code reader installed inside the library units shall not be opened or disassembled during service WARNING If the enclosure of the tape library unit is opened you may be exposed to laser radiation when the bar code reader is operating Don t stare into the beam THE SAME WARNING IN SWEDISH The information about the radiation characteristics of the laser diode used in the laser bar code reader Wavelength675 nm Power0 5 mW Laser safety classClass 2 laser B 8 Safety and Regulatory Information Regulatory Information Japanese VCCI Statement CORBIS VUERESERES A Eales VCCI Ose LOC DAA RITE CT C ORES Ria CHAT SC BR HEA SROFCEMHVET COMAIILSAAM BE MRE BT DED BRENSCEMHY ET English Translation of Japanese VCCI Statement This equipment is in the Class B category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment VCCI Although aimed for residential area operation radio interference may be caused when used near a radio or TV receiver Read the instructions for correct operation B 9 op D a D lt o a J 0 Q gt 5 lt Safety and Regulatory Information Regulatory Information B 10 TapeAlert Messages TapeAlert Messages C 1 TapeAlert Mess
48. ed the button on top of the magazine is released which relocks the cartridges into the magazine slots During a power failure however this button is not released and cartridges can slide out of their storage slots if a magazine is inserted or removed from the library If no magazines are in a library the special mechanism defaults to the position that keeps cartridges locked into the magazine storage slot 3 15 NOTE NOTE Operating the Library Loading Tape Cartridges Into the Library Loading Tapes Tapes are bulk loaded into magazines which are then inserted into the library through the front access door The library holds from one to three 5 slot magazines To load tapes into the magazine 1 Verify that the drive status displays if not press CANCEL until it does 2 Verify that all drives in the library are empty see the note below The drive s must be empty before the access door can be released If the drive s are not empty EMPTY DRIVES NO displays Press NEXT or PREV until EMPTY DRIVES YES displays then press ENTER 3 Press NEXT or PREV until RELEASE DOOR displays 4 Press ENTER DOOR RELEASED displays If an error message displays see Troubleshooting on page 3 38 Some security configurations may prevent the access door from being released If a security option is enabled SECURITY ENABLED displays after the RELEASE DOOR
49. ef Bracket 2 Ensure that the rack s anti tip rails are extended WARNING Failure to extend the rack s anti tip rail could result in personal injury and or damage to the tape library 3 Remove the keys from the library handle 4 Important two people needed Lift the library onto the slides and back slightly into the rack using the side handles Make sure the handles sit securely on the slides and that the front holes in the library line up with the second hole from the front on the slides WARNING Do not attempt to move the tape library by yourself The tape library weighs approximately 100 pounds 45 kilograms To avoid personal injury and or damage to the tape library a minimum of two people are needed to move the library Installing the Tape Library Step 4 Mount the Library in a Rack optional 5 Attach the library to each slide using three 8 32 x 3 8 pan slotted phillips screws Figure 1 12 Library on Slides 6 Remove the installation handles by removing two screws on each handle Keep the screws and handles in case the library needs to be reshipped in the future Figure 1 13 Installation Handles Installing the Tape Library Step 4 Mount the Library in a Rack optional 7 Release the slide latch springs then push the tape library into the rack 8 Open the front access door using the key and secure the library to the rack 2 through the rectangular holes in the door using two 10
50. ember 1998 Edition 4 Enhancements added In This Book This book is a guide for setting up and operating your tape library It is organized as follows Chapter 1 Chapter 2 Chapter 3 Appendix A Appendix B Appendix C Glossary Installing your library moving or shipping the library Choosing and using digital linear tape cartridges Operating the tape drive Ordering supplies and accessories locating HP sales and support offices Safety and regulatory information TapeAlert messages Terms related to digital linear tape storage products NOTE CAUTION WARNING A Typographical Conventions This manual uses the following typographical conventions Font Used for Italics Document titles and statements that need to be emphasized COMPUTER OUTPUT Information displayed in the control panel or screen menu items that you can select KEYCAP TEXT Keys on the library control panel Notes provide information that can be helpful in understanding the operation of the product Cautions call attention to an operating procedure or practice that could result in damage to the product if not correctly performed Do not proceed beyond this box until you fully understand and meet the indicated conditions Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed Do not proceed beyond this box until you fully understand and meet the indicated
51. ential Inspect the library to see if Place Retry problem with the library any visible problems exist mechanism placing a f cartridge into a slot This miata Cartridge ang try a the operation again warning is for information purposes only No action needs to be taken at this time If the problem persists call the tape drive supplier helpline 15 Library W There is a potential Inspect the library to see if Load Retry problem with a driveor the any visible problems exist library mechanism loading Insert a cartridge and try cartridges or an the operation again incompatible cartridge Inspect the cartridge to verify compatibility Call the library supplier helpline if problems persist 16 Library Door C The operation has failed Inspect the library to see if because the library door is open 1 Clear any obstructions from the library door 2 Eject any magazine and then insert it again 3 If the fault does not clear turn the library off and then on again 4 If the problem persists call the library supplier helpline any visible problems exist Insert a cartridge and try the operation again C 9 D D gt D i z D n n D Ka D n TapeAlert Messages TapeAlert Messages and Descriptions Additional Action No Flag Type Displayed Message IA formation 17 Library C There is a mechanical Inspect the library to see if Mailslot problem with the librar
52. er can be exposed to Class II laser light emitted from the bar code reader 8 Shut and lock the access door using the key lock Make sure the door is shut completely NOTE The library INVENTORY CHECK test runs when the access door is completely closed so that an inventory of tape bar code labels and storage slot locations can be stored into library memory This process takes about one minute a o gt lt ie O D o 3 21 NOTE Operating the Library Viewing Cartridge Bar Code Labels Viewing Cartridge Bar Code Labels Bar code label information can be viewed for each tape cartridge in the library using the control panel Bar code information displays sequentially by storage slot number To view bar code information 1 Verify that the drive status displays if not press CANCEL until it does 2 Press NEXT until VI EW BAR CODES displays then press ENTER Hittit SLOT displays AAAH represents the bar code information and represents the first storage slot that contains a bar coded tape cartridge If there are no bar coded tape cartridges in the library LIBRARY EMPTY displays briefly then VI EW BAR COD ES displays Press CANCEL to return to the drive status indicators ready state 3 Press NEXT or PREV to scroll through the storage slot locations that contain bar coded tape cartridges 4 Press CANCEL twice to return to the d
53. ess NEXT or PREV until DRIVI ON GOOD displays e Ifthe damaged tape is in drive 1 press ENTER Operating the Library Using Online Drive Replacement E STATUS displays then press ENTER DRV 1 e Ifthe damaged tape is in drive 2 press NEXT until DRV 2 ON GOOD displays then press ENTER DRV ON GOOD displays where is the drive number and ON GOOD is flashing Press NEXT until DRV OFF FAILI CHANGE CONFIRMED displays briefly then ONLIN Press ENTER DRIVE POWER displays Press NEXT or PREV until DRIVI Press NEXT or PREV until DRV OFF FAILI ry ED displays then press ENTER REPAIR displays E STATUS displays then press ENTER ED displays where is the number of the drive that was just taken off line then press ENTER DRV OFF FAILED displays where is the drive number and OFF FAILED is flashing following by CHANG E CONFIRM ED and then ONLIN Press NEXT until DRV ON GOOD displays then press ENTER 13 E R EPAIR SETTING UP DRIVE displays briefly while the drive communication tests run Press CANCEL twice to return to the drive numbers and status indicators ready state Try reading the damaged tape again e Ifthe tape can be read back up data from the damaged cartridge to another tape cartridge and discard the damaged one e Ifthe tape cannot
54. forming procedures other than those specified in this manual may result in hazardous laser radiation exposure op D D D lt o a J 0 to 2 5 lt Laser Class Information A black on yellow label that reads Class 1 Laser Product printed in English French German Finnish J apanese and Spanish B 3 Safety and Regulatory Information Regulatory Information Regulatory Information FCC DECLARATION OF CONFORMITY Manufacturer s Name Hewlett Packard Company Manufacturer s Address Storage Systems Division 700 71st Avenue Greeley CO 80634 USA Product Name DLT Tape Library Model Numbers 5170x C5171x C5172x C5173x C5185x C5186x Also Known as A485 1x where x is any alpha with or without suffixes Product Options All The manufacturer listed above declares that this product has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular instalation If this equipment does cause harmful interference to radio or television reception which can b
55. he tape drive and attempt the operation again 32 Interface W The tape drive has a problem with the host interface 1 Check the cables and cable connections 2 Restart the operation If the problem persists call the tape drive supplier helpline 34 Download W The firmware has failed Fail because you have tried to use the incorrect firmware for this tape drive Obtain the correct firmware and try again Call the tape drive supplier helpline for more information Table C 2 TapeAlert Library Error Messages C 6 TapeAlert Messages TapeAlert Messages and Descriptions Additional Action No Flag Type Displayed Message TAFORI ati on 1 HardwareA C The library mechanism is Inspect the library to make having difficulty sure all cable and power communicating with the connections are secure and drive tapes inserted correctly 1 Turn the library off then on 2 Restart the operation 3 If the problem persists call the library supplier helpline 2 HardwareB W Thereis a problem with the Inspect the library to make library mechanism If the sure all connections are problem persists call the secure and tapes inserted library supplier helpline correctly 3 HardwareC C Thelibrary has a hardware If the problem persists call fault 1 Reset the library 2 Restart the operation Check the library users manual for device specific instructions on resett
56. hes Press NEXT or PREV until the desired address displays then press ENTER 8 Press NEXT until UPDATE IDs NOW displays then press ENTER 9 IDs SAVED displays briefly then one of the following messages displays e Ifthe new settings do not conflict with other SCSI IDs in the library SCSI IDs displays e Ifthe new settings conflict with other IDs in the library CONFLICT ABORTED displays briefly then SET IDs displays Any changes entered are lost and previous steps must be repeated to set a new address If any buses are daisy chained together make sure the SCSI IDs are different for each device on the bus e Ifa serial communications error is detected while trying to set the SCSI IDs DRV CONNECT ERR displays followed by IDs NOT CHANGED Any changes entered are lost The SCSI IDs menu displays a o y lt ie O D o 10 Press CANCEL three times to return to the drive status ready state NOTE To save new settings can be saved to flash ROM turn the library off then turn it back on This allows the settings to be recovered if the library is powered off for more than ten days Do not switch off power to the library until the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check the host system manuals for information about checking the SCSI bus status If the host i
57. ia China Hong Kong India Indonesia Japan Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand Vietnam Supplies and Customer Support Hewlett Packard Customer Support 03 9272 2627 81610 65055280 800 7729 O11 622 6420 6221 350 3408 3 3335 8622 02 769 0543 800 1611 09 356 6642 636 867 3551 65 291 7951 02 719 5589 02 661 4011 001 84 823 4530 A 7 io ia Kej jej D n geo io i 5 go i Supplies and Customer Support Hewlett Packard Customer Support Europe Austria 06 60 63 86 Belgium Dutch 0800 11906 Belgium French 0800 17043 Denmark 800 10453 Finland 0800 13134 France 05 905900 Germany 0130 810 061 Ireland 01 662 5525 Italy 1678 59020 Netherlands 06 022 2420 Norway 800 11319 Portugal 01 441 7199 Spain 900 993123 Sweden 020 795743 Switzerland German 0800 55 1527 Switzerland French 0800 55 1526 United Kingdom 0800 960271 Other locations in Europe 31 20 681 5792 North and South America includes Canada 800 368 9673 or 970 635 1510 Other Countries 970 635 1510 A 8 Supplies and Customer Support Hewlett Packard Customer Support Electronic Support Services For 24 hour access to information over your modem On line Service Providers Technical information is available on CompuServe and America Online Service Provider Description Address CompuServe To download software firmware GO HPSYS and support documents
58. ing the device the library supplier helpline C 7 D D gt D i D n n D Ka D n TapeAlert Messages TapeAlert Messages and Descriptions Additional Action No Flag Type Displayed Message lA formation 4 HardwareD C The library has a hardware Inspect the library to make fault sure all connections are 1 Turn the library off and secure and tapes inserted correctly then on again 2 Restart the operation 3 If the problem persists call the library supplier helpline Check the library users manual for device specific instructions on turning the device power on and off 6 Library C The library has a problem If the problem persists call Interface with the host interface the library supplier 1 Check the cables and nepline cable connections 2 Restart the operation 13 Library Pick W There is a potential Inspect the library to see if Retry problem with a drive any visible problems exist ejecting cartridges short or with thelibrary mechanism picking a cartridge from a slot This warning is for information purposes only No action needs to be taken at this time If the problem persists call the tape drive supplier helpline Insert a cartridge and try the operation again C 8 TapeAlert Messages TapeAlert Messages and Descriptions Additional Action No Flag Type Displayed Message TAFORI ati on 14 Library W There is a pot
59. inistration Menu Password Setting a New Administration Menu Password 1 2 ADMIN CONFIG NEW PASSWORD Change the password to so that only authorized persons can access the library and change operation settings Do not forget the password Only a service representative can reset the password to the factory setting To set a new password 1 Follow the steps on Entering the Administration Menu Password on page 3 9 to enter the existing password Press NEXT until CONFIG displays then press ENTER Press NEXT or PREV until NEW PASSWORD displays then press ENTER NEW 000 000 000 displays and the first set of zeros flashes Press NEXT or PREV to display the new numbers you wish to assign the first part of the password then press ENTER The second set of zeros flashes Press NEXT or PREV to display the new numbers you wish to assign the second part of the password then press ENTER The last set of zeros flashes Press NEXT or PREV to display the new numbers you wish to assign the third part of the password then press ENTER PASSWORD CHANGED displays Press CANCEL three times to return to the drive status ready state Save the new password to flash ROM by power cycling the library which allows the password to be recovered if the library is powered off for more than ten days Do not switch off power to the library until the SCSI bus is inactive Removing power from a SCSI pe
60. injury and or damage to the library if the rack tips over 1 24 Installing the Tape Library Step 6 Connect Library to Host 3 Use the key to open the front access door Remove the two screws that secure the library to the rack Figure 1 17 Front Access Door 5 zA a 2 et 5 4 Slide the library out of the rack so that it is in the fully extended position 1 25 Installing the Tape Library Step 6 Connect Library to Host 5 Gently pull the SCSI and power cables back toward the rear of the rack Use a cable tie to secure them to the rail at the back of the rack The cable tie should be at about the same height as the top of the library 6 Carefully route the cables down along the back rail Use a cable tie to secure them to the rail just above the slide mounting bracket Clip off the ends of all four cable ties Figure 1 18 Secured SCSI and Power Cables 7 Close the back door on the rack 8 Push the library back into the rack 9 Open the front access door Replace the two screws that secure the library to the rack then re lock the door 1 26 Installing the Tape Library Step 7 Power On the System Step 7 Power On the System 5 zA a 2 5 1 Plug the power cord into a grounded outlet 2 Turn on the power switch Initially SELF TEST and NOT READY and then NOT READY and INVENTORY CHECK alternately appear in the display window on the library After the power on test co
61. ins how to e Choose a tape cartridge e Label tape cartridges with bar code labels e Label bulk load magazines e Interpret drive cleaning messages e Write protect a tape cartridge e Maintain a tape cartridge For top performance and reliability Hewlett Packard recommends HP labeled tape cartridges that have been fully tested for use with HP s tape products Purchase these cartridges through any HP authorized dealer or order them through HP Direct See Supplies and Accessories on page A 3 for ordering information 2 2 Using Tape Cartridges Choosing Tape Cartridges E Choosing Tape Cartridges Two types of compatible digital linear tape cartridges are available Table 2 1 Supported Tape Types Cartridge Type Available Densities T HP DLTtape IV Data Cartridge 20 GBytes uncompressed DLT4000 drive 3 35 GBytes uncompressed i DLT7000 drive HP DLTtape III XT Data Cartridge 15 GBytes uncompressed NOTE Hewlett Packard recommends using the HP DLTtape IV Data Cartridge for top performance highest capacity and least amount of head cleaning 2 3 NOTE Figure 2 1 Using Tape Cartridges Labeling Tape Cartridges Labeling Tape Cartridges Make it a practice to use bar code labels on your tape cartridges Your host software may need to keep track of the following information and the associated bar code e date of format or initialization e cartridge owner such as group or department e
62. j O D n geo op i 5 ke Oo i A 5 NOTE Supplies and Customer Support Hewlett Packard Customer Support Hewlett Packard Customer Support If a DLT library fails during the warranty period and the troubleshooting guide and user manual does not solve the problem you can receive support by doing the following e Consult HP FIRST or QUICK FAX for faxback services See HP FIRST QUICK FAX Faxback Services on page A 6 e Consult one of the computer modem connectivity services available such as America Online or CompuServe See Electronic Support Services on page A 9 e Consult one of the customer support centers in your area for standard or post warranty work See Customer Support Centers on page A 10 If the library fails after the warranty period contact your authorized HP dealer distributor or the nearest HP sales and service office Customers in the US and Europe can also use a credit card for phone assistance HP FIRST QUICK FAX Faxback Services QUICK FAX and HP FIRST are automated systems that fax requested product information and or technical support documents to you These faxback services are available 24 hours day To use this service dial the appropriate fax number below for your country from a touch tone phone Follow the voice prompts to select an index of available support and product documents Remember to dial the country code before these numbers A 6 Asia Pacific Austral
63. j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil Nauhamuistiaseman sis lle asennettua viivakoodinlukijaa ei tule avata eik purkaa huoltotoimenpiteiden yhteydess VARO Nauhamuistiaseman suojakotelon ollessa avattuna saatat altistua lasers teilylle viivakoodinlukijan toimiessa l tuijota s teeseen VARNING op MW h zi lt MW a D D Q a e Ss lt Nar skyddsh ljet av magnetbandstationen r ppnad kan anv ndaren uts ttas for laserstralning da streckkodlasare ar i funktion Stirra ej in i str len Tiedot viivakoodinlukijassa k ytett v n laserdiodin sateilyominaisuuksista Aallonpituus675 nm TehoO 5 mW TurvallisuusluokkaLuokan 2 laser B 7 Safety and Regulatory Information Regulatory Information English Translation of Finnish Regulatory Information LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT The same text in Swedish HP DLT Tape Library Systems are for user safe class laser products In normal use the laser bar code reader installed inside the tape library units doesnt cause any hazard to the user The laser safety class of the libraries was defined in accordance with the standard EN 60825 1 1994 WARNING The use of the product otherwise than specified in the user s manual may expose the user to laser radiation exceeding safety class 1 THE SAME WARNING IN SWEDISH SERVICE There ar
64. le ended or differential SCSI card into the host computer system 5 zA a 2 et Refer to the host user manual and the SCSI card installation instructions for information on installing and configuring SCSI cards 1 7 WARNING Installing the Tape Library Step 4 Mount the Library in a Rack optional Step 4 Mount the Library in a Rack optional For stand alone installations go to Step 5 Set the SCSI Interface Mode Switch on page 1 20 The rack slides can be adjusted to fit any standard rack with a depth of 26 to 31 inches 66 04 to 78 75 centimeters Safety Precautions Because the tape library weighs approximately 100 pounds 45 kilograms the following safety precautions must be taken when mounting the tape library e Fully extend the rack s antitip rail and lower the leveller feet e Mount the tape library no higher than 4 feet 122 centimeters in the rack e IMPORTANT At least two people must lift the library during installation Do not pull the library out of the rack to its fully extended position unless the anti tip rail on the bottom of the rack has been positioned correctly Do not attempt to move the tape library by yourself The tape library weighs approximately 100 pounds 45 kilograms Pulling the library out of the rack without the rack s anti tip rail extended could result in personal injury and or damage to the tape library if the rack tips over 1 8 Installing the Tape Library
65. library has detected an Call the library supplier Inventory inconsistency in its helpline if problems persist inventory 1 Redo the library inventory to correct inconsistency 2 Restart the operation Check the applications users manual or the hardware users manual for specific instructions on redoing the library inventory 25 Library W A library operation has Call the library supplier Illegal been attempted that is helpline if problems persist Operation invalid at this time C 11 D D gt D i D n n D Ka D n TapeAlert Messages TapeAlert Messages and Descriptions C 12 Glossary A autochanger See tape library autochanger controller The part of the library that controls the sending and receiving of SCSI commands and controls the picker bulk load magazine See magazine C cartridge A plastic enclosure that contains the digital linear tape The tape is never removed from the cartridge cleaning cartridge A special tape cartridge that is used to clean digital linear tape drives control panel The part of the library that is used to manage and display library functions D digital linear tape Digital linear tape DLT drives read and write data to digital linear tape in straight tracks that run the full length of the tape The read write head moves vertically to read from or write to the tracks on the tape driver A program that allows the ope
66. lot It then moves the cartridge back to its original location This test displays FAIL if there are no cartridges in the library or if all storage slots are full The transport and the mailslot must be empty o lt lt ie O D Oo IO MAGAZINI Pl Makes a combination of moves with a PASS FAIL result It moves a tape cartridge from a random full slot to a random empty slot It then moves the tape cartridge back to its original storage slot This test displays FAIL if there are no cartridges in the library or if all storage slots are full The drives transport and the mailslot must be empty IO MAILSLOT Makes a combination of moves with a PASS FAIL result It moves a tape cartridge from a random full slot to the mailslot It then moves the tape cartridge back to its original storage slot This test displays FAIL if there are no cartridges in the library or if all storage slots are full The drives transport and the mailslot must be empty INVENTORY Functions the same as the SCSI Initialize Element Status command This test CHECK physically scans the entire unit to determine which storage slots contain tape cartridges and if the drives contain cartridges NOTE This test will appear as ISTAT TEST in all front panel error messages ES Translates from side to side No tape cartridges are required TRANSLATE EST VERTICAL Moves the transport mechanism
67. mpletes approximately 1 5 minutes the drive status information displays See Understanding Display Window Messages on page 3 4 NOTE If the drive status information does not display the power on test was not successful and DEVICE FAILED displays See Troubleshooting on page 3 38 for troubleshooting procedures 3 Turn on other peripherals if any 4 Turn on the host system Install Backup Software Follow the instructions provided with your backup software to configure it to your library Several trial versions are provided with the library for your evaluation Verify Installation With TapeAssure HP TapeAssure is a software utility that tells you quickly and easily whether your configuration is correct and whether the tape drive is ready for use with backup software Your backup software must be TapeAlert compatible for you to receive these messages compatible packages will display the HP TapeAlert logo For the latest list of backup packages that support TapeAlert refer to HP s World Wide Web site http www hp com go tape 1 27 WARNING CAUTION Installing the Tape Library Moving or Shipping the Library Moving or Shipping the Library This section explains how to move the library a short distance such as to another office or to another floor in the building and how to ship the library to another location The library weighs approximately 100 pounds 45 kilogram
68. n a Rack optional 3 Attach the front mounting brackets to the front end of each slide using two 8 32 x 3 8 pan slotted phillips screws and two 8 32 keps nuts Tighten the screws Figure 1 4 Front Mounting Bracket Use the first and third holes 4 Attach the rear mounting brackets to the back side of each slide using two 8 32 x 3 8 pan slotted phillips screws and two 8 32 keps nuts Do not tighten the SCrews Figure 1 5 Rear Mounting Bracket 5 zA a 2 et 5 Installing the Tape Library Step 4 Mount the Library in a Rack optional Attach the Rack Slides to the Rack 1 Line up the template with an existing product in the rack Attach clip nuts to each front rail in the locations indicated on the template Figure 1 6 Clip Nuts Front Rails template ooo rack rail z j z Joo o o0 o NOTE Do not install the library in the bottom of the rack Make sure the bottom of the library is no higher than 4 feet off the floor 1 12 Installing the Tape Library Step 4 Mount the Library in a Rack optional 2 Attach two clip nuts to each of the back rails so that the slides will be level when attached to the rails gt n NOTE Count the holes on the front and back rails to ensure the slides will be level z 5 Figure 1 7 Clip Nuts Back Rails Installing the Tape Library Step 4 Mount the Library in a Rack optional 3 Attach the front bracket a Return the slides to their comp
69. nuously the options scroll quickly e ENTER selects the displayed option 2 Activity light indicates the following e Steady Green power is on e Flashing Green a tape cartridge is being accessed e Amber fault indicator 3 16 Character Display displays information about the current operation or drive status An asterisk indicates there is a menu beneath the option Press ENTER to access the menu Press NEXT or PREV to display the menu options 4 Power switch switches power to the unit on and off 5 Door latch locks unlocks door for access to bulk load magazines 3 3 Operating the Library Understanding Display Window Messages Understanding Display Window Messages The display window displays drive status indicators and menu options Drive Status The following figure shows the drive status indicators displayed when the library is in the ready state In this example 1 Drive 1 has a cartridge inserted and data is being written to the tape 2 Drive 2 has a write protected cartridge inserted Status Indicators Status indicators provide drive status information for the drive number that precedes one of the following indicators pa The drive is full Ei The drive is empty iti The drive needs to be cleaned Fa The tape cartridge in the drive is write protected 3 4 Operating the Library Understanding Display Window Messages Activity Indicators The activity light flashes during
70. oading to TAPE LOADED displays when complete UNLOAD DRIV Pl Unloads a tape from the drive to the slot it came from 1 Press PREV or NEXT to select the drive that you want to unload Press ENTER If a tape is not in the drive SOURCE IS EMPTY displays 2 The activity light flashes green and TAPE UNLOADED flashes when complete Operating the Library Understanding Display Window Messages Second Level Options INFO Displays performance information stored in the library TEST Runs internal library tests CONFIG Customizes the way the library functions CLEAN DRIVES Displays the drive numbers you wish to clean OVERRIDE DOOR Opens the door when media is in drives SCSI IDs Sets the SCSI addresses for the robotics and the library drives ONLINE REPAIR De activates a drive for replacement a o MW Ya lt ie O D o Operating the Library Understanding Display Window Messages Control Panel Menu Tree Figure 3 2 Control Panel Menu Options RELEASE DOOR VIEW BAR CODES ADMIN LOAD DRIVE UNLOAD DRIVE PSWD 000 000 000 EMPTY DRIVES NO 15 EMPTY DRIVES YES CLEAN DRIVES SCSI IDs CONFIG ONLINE REPAIR OVERRIDE DOOR REVISION EXERCIS
71. ogs available as under HARD ERRORS 3 8 Operating the Library Entering the Administration Menu Password Entering the Administration Menu Password 1 2 ADMIN CONFIG A numeric password is required to access options beneath ADMIN menu of the library see Figure 3 2 on page 3 8 A three part default password of 000 000 000 is set at the factory To change the password see Setting a New Administration Menu Password on page 3 10 To enter the password 1 Verify that the drive status displays If it does not display press CANCEL until it does 2 Press NEXT until ADMIN displays then press ENTER I o MW gt lt ie O D o 3 PSWD 000 000 000 displays and the first set of zeros flashes Press ENTER to accept this number if no password has been set or press NEXT or PREV until the correct number displays Press ENTER 4 The middle set of zeros flashes Press ENTER to accept this number if no password has been set or press NEXT or PREV until the correct number displays Press ENTER 5 The last set of zeros flashes 6 Press ENTER to accept this number if no password has been set or press NEXT or PREV until the correct number displays 7 Press ENTER INFO displays To access options under the ADMIN menu press PREV or NEXT until the desired option displays then press ENTER 3 9 NOTE NOTE Operating the Library Setting a New Adm
72. option is chosen In some situations it may be necessary to override a security option and open the access door To open the access door when a security option prevents the door from being released use the OVERRIDE DOOR option under the ADMIN menu Figure 3 2 on page 3 8 5 Unlock the access door using the key Operating the Library Loading Tape Cartridges Into the Library 6 Open the access door by pulling the top of the door outward NOTE Do not let the door fall open The door straps may be damaged Figure 3 3 Opening the Front Access Door a o MW y lt ie O D o 7 Insert up to five tape cartridges into a magazine so that the tape brand name printed on the top of the cartridge is facing up and the tape label is facing out The tapes should click into place Figure 3 4 Loading Tape Cartridges into the Magazine YA ww 3 17 Figure 3 5 NOTE WARNING Operating the Library Loading Tape Cartridges Into the Library 8 Insert the magazine so it lines up with the arrow on the label inside the library the handle is facing the front of the library and the tapes are facing the inside of the tape library The magazine should click into place Inserting Magazines 9 Shut and lock the access door using the key lock Make sure the door is shut completely The library INVENTORY CHECK test runs when the access door i
73. otal number of moves and move attempts by the cartridge transport mechanism 2 XLATES Total number of cartridge transport mechanism horizontal 3 moves Z O DRIVE LOADS Press ENTER to select the logs described in the next few rows 3 9 DRIVE 1 Number of tape cartridge loads for drive 1 DRIVE 2 Number of tape cartridge loads for drive 2 two drive library only DRIVE FW Press ENTER to select the firmware revision of the drive you want to see D1 REVISION Firmware revision of drive 1 D2 REVISION Firmware revision of drive 2 two drive library only INTERFACE FW Press ENTER to select the Interface board revision BUS NUM Press NEXT or PREV to display the interface bus number to select then view FAST WIDE SCSI Displays the interface type 8052 Rev Displays the 8052 firmware 8052 CKSUM Displays the 8052 checksum revision COBRA REV Displays the revision of the interface chip Cobra 3 29 Operating the Library Retrieving Performance Information Log Name Description HARD ERROR Log of unrecoverable errors commands that did not successfully complete Returns either NO HARD ENTRIES or ENTRY There may be multiple hard error numbers Press ENTER to view the log for the currently displayed error or press NEXT to select the next error SOFT ERROR Log of recovered errors commands successfully completed Re
74. rating system to communicate with a peripheral device element A SCSI term for any one of the autochanger components drive storage slots or picker J jukebox See tape library L library S tape library LAN Local Area Network A group of computers and peripherals physically connected so users can share hardware and software resources M magazine A removable part of the library used to insert remove and store tape cartridges in the library Glossary 1 0 e n n MW E lt Glossary P peripheral device A product used in conjunction with a computer that is physically separate but that is under the computer s control It is usually connected to the computer by cables or wires Printers disk drives scanners libraries and modems are examples of peripheral devices picker Seetransport mechanism R rack A cabinet like product used to house one or more computer peripherals Computer peripherals are mounted to special brackets or rack slides which allow the peripherals to be installed into the rack rack slides Expandable mechanical devices that are mounted to a computer peripheral and allow the peripheral to be installed into a rack which can house multiple computer peripheral devices Therack Slides allow the peripheral to be extended out of the rack for service Glossary 2 rails The vertical slotted metal pieces at the front and back of a rack used to mount
75. ressed position b Attach the front slide mounting bracket to the lower two clip nuts on the front rails using two 10 32 x 5 8 pan slotted phlp screws c Push the slides as far as possible toward the outside of the rack d Tighten the screws Figure 1 8 Front Bracket on Rack Installing the Tape Library Step 4 Mount the Library in a Rack optional 4 Attach the rear bracket a Adjust the rear mounting brackets to fit lengthwise in the rack b Attach the rear slide mounting bracket to the rear clip nuts using two 10 32 x 5 8 pan slotted phlp screws 5 zA a 2 et 5 c Push the slides as far as possible toward the outside of the rack d Tighten the screws e Tighten all bracket screws Figure 1 9 Rear Bracket on Rack 5 Extend the slides fully make sure they are parallel and then recompress them Installing the Tape Library Step 4 Mount the Library in a Rack optional 6 Connect the two bezel spacers to the front rails using two 10 32 x 5 8 pan slotted phlp screws The screws attach to the two clip nuts on the front rails above the slides Figure 1 10 Bezel Spacers Installing the Tape Library Step 4 Mount the Library in a Rack optional Place the Library in the Rack 1 Attach the cable strain relief bracket to the library rear panel below the SCSI connectors using one 6 32 x 3 8 pan phlp with internal lockwasher screw 5 zA a 2 et 5 Figure 1 11 Strain Reli
76. ripheral when the bus is active can result in data loss and or indeterminate bus states If the library is connected to a LAN check with the system administrator before shutting off power to the library 3 10 NOTE Table 3 1 Operating the Library Setting and Viewing SCSI IDs Setting and Viewing SCSI IDs 1 2 ADMIN SCSI IDs The tape library has a Fast Wide SCSI interface SCSI addresses can be set from e 0 to 7 ona DLT 4000 based library e 0 to 15 ona DLT 7000 based library If connecting to a narrow host use only addresses 0 to 7 When you choose SCSI IDs you have two options e SET IDs lets you assign individual SCSI IDs to each drive in the library and to the library controller e VIEW IDs lets you see the current drive and library controller settings The following table shows the default settings Default SCSI IDs DEVICE SCSI ID BUS LIB ID 6 Bus 1 DRV 1 ID 5 Bus 1 DRV 2 ID two drive models only 4 Bus 2 If you are already using any of these IDs for your computer or another SCSI peripheral device follow the instructions in Setting SCSI IDs on page 3 12 To view the current SCSI address settings see Viewing Current SCSI Address Settings on page 3 14 3 11 a o gt lt O D o Table 3 2 Operating the Library Setting and Viewing SCSI IDs Setting SCSI IDs 1 2 ADMIN SCSI IDs
77. rive status indicators ready state 3 22 Operating the Library Cleaning the Library Tape Drives Cleaning the Library Tape Drives 1 2 ADMIN CLEAN DRIVES NOTE Cleaning the drives takes about 5 minutes per drive and requires a special digital linear tape cleaning cartridge Typically cleaning cartridges are light yellow and data cartridges are black brown or white See Appendix A for a list of supplies The drive mechanisms do not require scheduled cleanings and should be cleaned only if a clean drive status indicator displays after the drive number See Understanding Display Window Messages on page 3 4 If a cleaning cartridge is not stored inside the tape library it must be inserted into a library storage slot before you begin cleaning the drive a o gt lt 9 O D o If the cleaning cartridge needs to be replaced REPLACE CLEANING displays The software package may manage drive cleaning To clean one or more of the drives 1 Verify that the drive status displays if not press CANCEL until it does 2 Make sure all drives are empty To empty the drives refer to the documentation for the software package 3 Press NEXT until ADMIN displays then press ENTER 4 Enter the three part numerical password see Entering the Administration Menu Password on page 3 9 5 INFO displays Press NEXT until CLEAN DRIVES di
78. s To avoid personal injury and possible damage to the library at least two people must move the library To move or ship the library 1 Properly shut down and power off the host 2 Unmount unreserve any tape cartridges in the library if necessary See your computer operating system documentation or software application documentation for instructions on how to unmount tape cartridges 3 Verify that all drives in the library are empty If the drives are full empty them before shipping the library For instructions refer to the software documentation your host system uses to manage the library 4 Switch off the power switch on the library front panel Do not switch off power to the library until the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking the SCSI bus status If your computer is connected to a LAN be sure to check with your system administrator before shutting off power to the library 5 Remove the power cord and the SCSI cable connections from the library rear panel 1 28 Installing the Tape Library Moving or Shipping the Library 6 Ifthe library is rack mounted a Extend the anti tip rail on the rack WARNING Failure to extend the anti tip rail could result in personal injury and or damage to the library if the rack tips over 5 zA a 2 et
79. s are inserted into the magazine in the correct orientation See Loading Tape Cartridges Into the Library on page 3 15 Verify that the correct tape type is used See Choosing Tape Cartridges on page 2 3 If the light bar on the display panel is orange cycle power to the library and try to load the magazine again when the drive numbers and status indicators are displayed See the caution note at the end of this table If SECURITY ENABLED displays a security option has been set that prevents cartridges from being loaded into or removed from the library See Setting Configuration Options on page 3 25 If TRANSPORT FULL displays the cartridge transport mechanism already contains a tape cartridge Refer to the host documentation or call a service representative to remove the cartridge from the transport If a LOAD ERROR or FAILED message still displays this could indicate a library failure call a service representative for assistance Changed drive address but the new address is not recognized Try rebooting the host computer Some computers require this for the new address to be recognized See the caution note at the end of this table Cannot remember the administration menu password First try the default password 000 000 000 If the default is not accepted call a service representative for assistance Attempted to open the front access door but a RESERVED messag
80. s closed so that an inventory of tape bar code labels and storage slot locations can be stored into library memory This process takes about one minute The test fails if the door is not completely shut Do not attempt to disable the interlocks If the library is operating with fewer than three magazines inserted and the door open the user can be exposed to Class II laser light emitted from the bar code reader 3 18 NOTE NOTE NOTE Operating the Library Removing Tape Cartridges from the Library Removing Tape Cartridges from the Library The tape library is designed to hold from one to three 5 slot magazines Follow these steps to remove magazines from the library Some software packages require that tape cartridges be inserted and removed using the software If a software package manages files in the library check the software documentation before proceeding All drives must be empty before the access door can be released In addition some security configurations may prevent the access door from being released If a security option is enabled DOOR option is chosen SECURITY ENABLED displays after the RELEASE To remove magazines from the library 1 Verify that the drive status displays if not press CANCEL until it does Verify that all drives in the library are empty 2 3 Press NEXT or PREV until REL 4 EASE DOOR displays Press ENTER DOOR RE LE
81. s connected to a LAN be sure to check with the system administrator before shutting off power to the library 3 13 Table 3 3 Operating the Library Setting and Viewing SCSI IDs Interpreting SCSI Bus Status Indicator LEDs Each SCSI bus has an LED to indicate the bus status SCSI Status Indicators Indication Status Steady green Port active and OK Internal on board termination enabled Flashing green Port active and OK Internal on board termination disabled No light Port not active or not configured Flashing red Bus mismatch or loss of external termination power Flashing yellow Bus off line for on line drive replacement Viewing Current SCSI Address Settings 1 2 ADMIN SCSI IDs VIEW IDs To view the current SCSI address settings 1 Verify that the drive status displays If not press CANCEL until it does 2 Press NEXT until ADMIN displays then press ENTER 3 Enter the three part numerical password see Entering the Administration Menu Password on page 3 9 4 Press NEXT until SCSI IDs displays then press ENTER 5 SET IDS displays Press NEXT until VIEW IDS displays then press ENTER 6 BUS LIB ID or BUS DRV ID displays BUS LIB ID stands for the current SCSI ID of the robotics controller BUS DRV ID is the current SCSI ID setting for the displayed drive number and its associated BU
82. s disabled NEW PASSWORD Allows you to change the numerical password required to access the options under the ADMIN menu on the library control panel These options include configurations tests and information logs To change the password see Setting a New Administration Menu Password on page 3 10 SCSI LOG Used by service personnel only and should be set to OFF OFF ON OFF during normal operation Tracks internal SCSI states and saves the information to a log SECURE ON OFE When set to ON tape magazines cannot be loaded or removed If OFF the configuration is set to OFF the library operates in its default state which allows cartridges to be loaded and removed POWER SECURE When set to ON the SECURE ON OFF configuration setting is OFF ON OFF retained in the event of a power outage If this configuration is set to OFF the library returns to its default setting of POWER SECURE OFF when power is returned after being shut off 3 26 Operating the Library Setting Configuration Options Config Name Description Default REP RECOVERED When set to ON the recovered errors are reported When set to ON ON OFF OFF the recovered errors are not reported CONF 40 ON OFF Used by service personnel only Do not attempt to use this configuration to do so may result in a service call BARCODE When set to ON the barcodes and slot locations are stored into ON
83. splays then press ENTER e If the library power has been turned off or the access door has been opened since a cleaning cartridge location was last selected SET CLEAN CART displays Press ENTER e If the library power has not been turned off or the access door has not been opened since a cleaning cartridge location was last selected CLN CART LOC displays the number of the cleaning cartridge storage slot last 3 23 NOTE Operating the Library Cleaning the Library Tape Drives selected is flashing If the storage slot location is correct press ENTER To select a different storage slot location press NEXT until the correct storage slot location displays the press ENTER 6 SLOT displays AAAH is a barcode number or is blank if barcodes are not being used and the storage slot location number is flashing Press ENTER to select the displayed storage slot location or press NEXT or PREV to select a different storage slot location then press ENTER 7 CLEAN DRIVE 1 displays and the 1 is flashing Press NEXT until the drive number to clean displays then press ENTER To clean both drives press NEXT or PREV until CLEAN DRIVE ALL displays then press ENTER If the drives are not empty a DRIVE FULL message displays and the drives must be emptied before they can be cleaned If the slot location chosen in Step 4 did not contain a cleaning cartridge NOT CLEAN CART displays briefly
84. storage purpose such as backup old version of operating system If the host software does not keep track of this information create a method of doing so Slide the label into the slot on the face of the cartridge as illustrated in Figure 2 1 If bar code labels are not used and the Barcode On Off configuration is set to Off the Inventory Check test performance can be significantly impacted This test runs when the library is powered on and whenever the front access door is opened See Appendix A for information about ordering additional bar code labels Proper Label Position NI YI amp Y AY 2 4 Using Tape Cartridges Labeling Bulk Load Magazines WA Labeling Bulk Load Magazines Bulk load magazines can be labeled in a manner similar to tape cartridges To label bulk load magazines 1 Clean the magazine surface with isopropyl alcohol optional but recommended 5 a 2 Remove the adhesive backing from the label pouch D 5 3 Apply the pouch to the magazine anywhere within the shaded area shown in D Figure 2 2 4 Slide the label into the pouch Figure 2 2 Magazine Label Position pcuch ABEL 2 5 Using Tape Cartridges Drive Cleaning Messages Drive Cleaning Messages Table 2 2 lists drive cleaning messages that might be caused by a tape Note that e The tape drives do not require scheduled cleaning maintenance Excessive use of the cleaning cartridge can cause unnecess
85. t numbers 1 4 A 3 parts 1 4 additional components provided 1 5 password entering 3 9 password setting 3 10 performance logs displaying 3 28 power cables routing 1 23 powering on 1 27 printing history ii problems troubleshooting table 3 39 3 42 R rackmounting 1 8 1 19 attaching rack slides 1 12 mounting brackets 1 10 placing library in rack 1 17 rear panel 1 6 regulatory information B 3 B 9 retrieving performance information 3 28 routing SCSI and power cables 1 23 S safety and regulatory information B 3 B 9 SCSI addresses setting 3 11 3 13 viewing current 3 14 SCSI bus host adapter 1 7 SCSI bus status indicators 3 14 SCSI cables routing 1 23 SCSI interface mode switch Index Index setting 1 20 V SCSI PCA ye viewing barcodes 3 22 status indications listing of viewing SCSI IDs 3 14 3 14 voltage 1 3 security code setting 3 23 setting SCSI IDs 3 11 3 13 setting the mode switch 1 20 shipping the library 1 28 status drive 3 4 supplies A 3 support A 6 telephone A 12 support centers A 10 T tape drives cleaning 3 23 3 24 tape library clearance 1 3 connecting 1 23 moving 1 28 TapeAlert messages C 3 C 11 TapeAssure 1 27 tapes choosing 2 3 ejecting 3 19 labeling 2 4 maintenance of 2 9 write protecting 2 8 tapes unloading 3 19 3 21 temperature operating 1 3 top level menus 3 6 troubleshooting 3 39 3 42 type s
86. the rack slides to the rack S SCSI An acronym for the Small Computer Systems nterface slides See rack slides storage slot An area of the magazine that holds cartridges when the cartridges are not in the drive swap A motion that occurs when the transport mechanism replaces one tape cartridge in the drive with another returning the first to its storage slot Glossary T tape library A term synonymous with jukebox or autochanger This type of tape storage device is often referred to as a jukebox because when a file is requested the tape cartridge containing the file is found inserted into the drive and the requested information is sent to the host computer system This is similar tothe way a musical jukebox finds a record and moves it to the turntable when a song is requested terminator A resistor array device used for electrically terminating a SCSI bus A SCSI bus must be terminated at its two physical ends A peripheral device uses a terminator only if it is at the end of the bus transport mechanism The part of the library that transports tape cartridges to and from storage slots and the drive U UPS Uninterruptible Power Supply A product that is used to supply power to computer systems when there is a power failure Ww write protect A feature that prevents data from being written toa tape A write protect tab is located on the tape cartridge to enable write protection
87. then CLEAN FAIL displays Press CANCEL to twice to return to the ready state Check the bulk load magazines in the library to locate the cleaning cartridge If no cleaning cartridge is present insert one into an available slot In the event of a drive error such as a serial communications failure FAILED displays and the CLEAN DRIVES menu displays CLEANING DRV displays is the number of the drive being cleaned When the drive has been cleaned CLEANED DRV displays briefly then CLEAN DRIVES is again displayed 8 Press CANCEL until the next operation to perform displays or until the drive status indicators library ready state are displayed 3 24 Operating the Library Setting Configuration Options Setting Configuration Options 1 2 ADMIN CONFIG You can set certain options to customize the way the library operates These options are called configurations To change a configuration 1 Verify that the drive status displays if not press CANCEL until it does 2 Press NEXT until ADMIN displays then press ENTER 3 Enter the three part numerical password see Entering the Administration Menu Password on page 3 9 o MW lt O D o 4 INFO displays Press NEXT until CONFIG displays then press ENTER 5 Press NEXT or PREV until the name of the configuration you wish to set displays then press EN
88. turns either NO SOFT ENTRIES or ENTRY There may be multiple soft error numbers Press ENTER to view the log for the currently displayed error or press NEXT to select the next error RECOVERY ERROR Log of errors during most recent move Returns either NO ENTRIES or the number of recovery errors Press ENTER to view the log for the currently displayed error or press NEXT to select the next error Error Logs HARDWARE ERR Indicates the cause of the failure FRU 1 Field replaceable unit most likely to be at fault FRU 2 Field replaceable unit second most likely to be at fault FRU 3 Field replaceable unit third most likely to be at fault MOTION lt name gt lt name gt indicates the type of movements taking place at the time of the failure EXCHANGI Pl OVE POSITION INIT ELEM REZERO ROTATE DIAGNOSTIC RESTORE SOURCI ir He pa Element number to which the source refers Valid for MOVE EXCHANGI and POSITION movements only Gl 3 30 Operating the Library Retrieving Performance Information Log Name Description DESTINATION 1 Element to which the first destination refers Valid for MOVE and EXCHANGE movements only DESTINATION 2 Element to whi
89. tyles in this book iv U unloading tapes 3 19 3 21 unpacking thelibrary 1 4 Index
90. up and down the full length of the rail Returns PASS FALL No tape cartridges are required 3 33 Operating the Library Running an Internal Test Test Name Description WELLNESS TE ST Checks the general capability of the library Requires one loaded tape cartridge but the drives and transport must be empty Runs INIT MECHANICS and EXERCISE MECH Each test is run one time per test loop FIND PLUNGE Runs mechanism recalibrartion determines the reference points in the picker HOME travel path and tests the picker This test assumes that the mechanics and servo system are functional No tape cartridges are required FIND VERT HOME Recalibrates the vertical position and verifies that the vertical path is clean No tape cartridges are required FIND XLATE Calibrates the translate position No tape cartridges are required HOME INIT Runs the FIND PLUNGE HOME FIND VERTICAL HOME FIND XLATE HOME ECHANICS and INIT ELEM STATUS tests Each test is run one time per test loop EMPTY DRIVES Used by service personnel only Do not run this test if the library contains tape cartridges with actual file system data on them Moves cartridges out of the drive mechanism and returns them to their original storage slot locations if the locations are know otherwise the cartridges are placed
91. wer switch on the library front panel is switched off 5 Plug the power cord into the power port on the back of the library Stand alone installations Go to Step 7 Power On the System on page 1 27 Rack mount installations Go to the next section Routing SCSI and Power Cables on Rack Mounted Libraries Routing SCSI and Power Cables on Rack Mounted Libraries CAUTION SCSI and power cables must be routed and secured properly on rack mounted libraries Failure to properly route library cables could result in damage to the cables To properly route and secure rack mounted library power and SCSI cables 1 Route the SCSI power cables through the strain relief bracket a Squeeze the two plastic ends of the cable strain relief bracket together b Pull off the plastic strain relief clamp 1 23 Installing the Tape Library Step 6 Connect Library to Host c Route the SCSI cable s and the power cord through the cable strain relief bracket d Slide the strain relief clamp back onto the bracket e Attach a cable tie included in the rack mount kit to the SCSI and power cables about eight inches back from the strain relief bracket f Attach another cable tie about eight inches back from the first cable tie Figure 1 16 SCSI Power Cables and Strain Relief Bracket 2 Extend the rack s anti tip rail and verify that the leveller feet are down WARNING Failure to extend the antitip rail could result in personal
92. y any visible problems exist media import export Insert a cartridge and try mailslot the operation again Call the library supplier helpline 18 Library C The library cannot operate Refer to user s manual for Magazine without the magazine library operation SINE instructions about 1 Insert the magazine into inserting magazines the library i 2 Restart the operation call me ka ma helpline 20 Library The security mode of the Check the user s manual to Security library has been changed verify library configuration Mode The library has either been put into secure mode or the library has exited the secure mode This is for information purposes only No action is required 21 Library The library has been Power the library on to use Off line manually turned off line and is unavailable for use 22 Library A drive inside the library If drive is desired for use Drive has been taken off line power the library on Off line This is for information purposes only No action is required TapeAlert Messages TapeAlert Messages and Descriptions Additional Action No Flag Type Displayed Message fintormaton 23 Library There is a potential Eject the tape and verify Scan Retry problem with the barcode that the barcode label is in label or the scanner place and undamaged hardware inthe library Insert the tape and retry mechanism the operation Call the library supplier helpline 24 Library C The
93. y the occurred while reading or operation again If the writing data which the problem persists call the drive cannot correct tape drive supplier helpline 5 Read Failure C The tape is damaged or the Eject the tape and inspect driveis faulty Call thetape for damage Insert a new drive supplier helpline tape and try operation again C 3 D D gt D D n n D Ka D n TapeAlert Messages TapeAlert Messages and Descriptions Additional Action No Flag Type Displayed Message lA formation 6 Write C The tape is from a faulty Eject the tape and inspect Failure batch or the tape drive is for damage Insert a new faulty tape and try operation again 1 Use a good tape to test the drive 2 If the problem persists call the tape drive supplier helpline 9 Write C You aretryingtowritetoa Insert anew tape and try Protect write protected cartridge operation again RENASTE If the problem persists call write protection or use SIRA the tape drive supplier another tape heloli elpline 10 NoRemoval You cannot eject the If the problem persists call cartridge because the tape the tape drive supplier isin use Wait until the helpline operation is complete before ejecting the cartridge 11 Cleaning Thetape in thedriveisa If the problem persists call Media cleaning cartridge If you the tape drive supplier want to back up or restore helpline insert a d

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