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HP 125ex User's Manual

1. C I CDRH Regulations USA 2 United Kingdom Telecommunications Act 1984 C 3 EC Declaration C 4 Herstellerbescheinigung C 5 CONTENTS English Translation of German Sound Emission Directive C 5 6 Laserturvallisuus lt 52 284 4854 k e C 6 allo T 6 English Translation of Finland Regulatory Information C 8 Japanese VCCI 5 C 10 Japanese Harmonics 5 C 10 NEP PREVIOUS CONTENTS INDEX PRINT FIGURES Rear Panel 1 4 Figure 1 2 The Mailslot Shipping 1 7 Figure 1 3 Location of the Shipping Screw 1 9 Figure 1 4 Connecting the Jukebox as the Only Peripheral 1 12 Figure 1 5 Connecting the Jukebox With Other SCSI Peripherals 1 14 Figure 2 1 Recommended Placement of Cartridge Labels 2 4 Figure 2 2 Write Protect Button Location 2 6 Figure 3 1 Features on the Front 1
2. 3 2 Figure 3 1 Menu Tree 1 3 4 Figure 3 2 Menu Tree Top Level With Configuration 15 ON 3 5 Figure 3 3 Menu Tree Top Level With Configuration 32 ON 3 5 Figure 3 4 Loading a Disk Cartridge 3 9 Figure 3 5 Menu Tree Loading a Disk 3 10 Figure 3 6 Menu Tree Ejecting a Disk Cartridge 3 11 Figure 3 7 Menu Tree Setting a New Security Code 3 13 Figure 3 8 Menu Tree Changing a Security Configuration 3 17 Figure 3 9 Menu Tree Setting a Non Security Configuration 3 21 Figure 3 10 Menu Tree Retrieving Information 3 26 Figure 3 11 Menu Tree Changing SCSI IDS 3 29 Figure 3 12 Menu Tree Running an Internal Test 3 34 HEWLETT CA PACKARD 10 U HEWLETT PACKARD Expanding Possibilities PNG and epee DERE ERR AES E PIELEEN 3 37 Basic Supplies and A 3 11 lt K 7 HEWLETT O SETTING UP THE JUKEBOX SETTING UP THE JUKEBOX This chapter tells you how to connect the jukebox to your computer Follow the unpacking instructions printed on the outside of the shipping carton before you complete the steps given in this chapter Jukebox and
3. 1 4 Removing the Mailslot Shipping Bracket and Checking Removal of the Shipping 5 1 6 Connecting the SCSI Cable to the 1 10 Connecting the Jukebox as the Only Peripheral 1 11 Connecting the Jukebox with Other SCSI Peripherals 1 13 Connecting Power Adjusting IDs and Turning the Jukebox On 1 16 Moving or Shipping the Jukebox 1 18 Moving the Jukebox a Short 1 18 Shipping the 1 19 USING OPTICAL DISKS Overview of This Chapter 2 1 Using Optical 5 2 1 Choosing an Optical Disk Type 2 2 HEWLETT CA PACKARD Labeling an Optical Disk 2 3 Write Protecting an Optical 2 5 Caring for Optical Disks endo eter oem RE RR RR aed 2 7 Cleaning DISKS cs dose REY DAE tarit sni 2 7 OPERATING THE JUKEBOX Overview of This Chapter 3 1 Indentifying Front Panel 3 2 Using Selection Buttons 3 4 Understanding
4. Before turning power to STANDBY ensure that the SCSI bus is inactive and will remain inactive while you are troubleshooting Going to STANDBY in this jukebox while the SCSI bus is active can cause data loss and or SCSI bus problems 39 Table 3 3 Troubleshooting Problem What to do Disk inserted in the mailslot LOAD ERR or MISLOAD displays e Press CANCEL and re insert the disk in the mailslot See Loading an Optical Disk into the Jukebox in this chapter for the correct disk loading orientation e Ifre inserting the disk results in the same message call your service representative Disk inserted in the mailslot but RESERVED displays A security configuration is set that prevents disks from being loaded into or ejected from the jukebox If you want to change the security configuration see Changing a Security Configuration in this chapter Disk eject attempted but EMPTY then READY displays This is not an error There are no disks in the jukebox Disk eject attempted but FULL then READY displays A disk is in the mailslot e Remove the disk from the mailslot e Select EJECT select the slot you want the disk ejected from again and eject the disk Disk eject attempted but MISLOAD displays e is no disk in the mailslot press CANCEL and attempt another eject If MISLOAD continues to display check under
5. A I I Telephone Support During Telephone Support After A 15 Additional Telephone Support 16 HP Reseller Locator Numbers 16 Warranty ee me ne e A 17 SETIN APPENDIX B OPERATING THIS JUKEBOX ON A SCSI BUS A Brief Overview B a aa ee ee eee B I SCSI BUS uere dad roe re cen ae C e RR E B Initiators and TargetsB MUS LUN Addressing s 35339 e eared E NER IRE Re RO ci RR B 3 Transfer Rates on the B 3 Termi atio 4 Single ended High Voltage Differential and Low Voltage Differential B 6 stands ones darc nae Sob oen B 6 The SCSI Bus and This Jukebox B 9 Mixing Wide and Narrow B 10 Mixing Single Ended High Voltage Differential and Low Voltage Differential B 13 Cable Lehbgths x dar Rr RE e aa ES C HEY EY exe B 13 Termination sess rem B 14 e E E B 16 Overview of this
6. The jukebox controller uses two SCSI IDs if your jukebox has one drive and three IDs if your jukebox has two drives The jukebox controller is assigned one ID and one ID is assigned to each disk drive The default SCSI IDs are as follows e jukebox controller 3 disk drive 1 lower drive 4 disk drive 2 upper drive in a two drive model 5 If you are already using one of these IDs for your host bus adapter or another SCSI peripheral device follow the direc tions in one of the next two sections to change either the jukebox controller or a drive ID CHANGING THE JUKEBOX CONTROLLER ID Start with READY or SECURE in the display 1 Press NEXT until SCSI ID displays 2 Press ENTER AC ID displays AC is the jukebox controller 3 Press ENTER AC ID 3 displays 4 Press NEXT or PREV until the ID you want displays 5 Press ENTER SET 4 is a number from 0 7 displays briefly and then AC ID displays again The ID you chose is now set 6 Press CANCEL two times to return to the READY state 30 Caution CONFLICT displays if you attempt to set the jukebox controller and a drive to the same ID Repeat the procedure and reset one of the IDs to another non conflicting ID After you change an ID you may have to restart your host computer for the new ID to be recognized Do not turn power to STANDBY in this jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when
7. Services and Support at the web site fo hp com fno solution is found call your service representative NE PREVIOUS CONTENTS INDEX Table 3 3 Troubleshooting Problem What to do Disk eject attempted The host computer or application software has reserved the disk but RESERVED for its own use You will not be able to eject this disk displays If you want to change this configuration refer to the host and or application software documentation You want to stop a running test Press CANCEL The current test loop continues until finished then the test stops INIT ELEM displays jukebox is inventorying the di sks and drives The jukebox or host computer may have initiated this process Wait for this process to finish If this process does not complete if READY does not appear in the display or if no motion is seen in the jukebox power cycle the jukebox Ifthe jukebox does not come up READY call your service representative Before turning power to STANDBY ensure that the SCSI bus is inactive and will remain inactive while you are troubleshooting Going to STANDBY in this jukebox while the SCSI bus is active can cause data loss and or SCSI bus problems 41 OPERATING THE JUKEBOX Table 3 3 Troubleshooting Problem What to do Can t write to the disk Check the host computer or network file sys
8. library are two interchangeable terms used for this type of data storage device Jukebox is used in this document The term autochanger in this document refers only to the physical and electronic components that manage the movement and storage of optical cartridges inside the jukebox PREVIOUS This chapter gives information on the following topics JUMP choosing a proper environment for the jukebox identifying parts on the rear panel CONTENTS connecting the jukebox to your computer connecting power INDEX moving and shipping the jukebox SETTING UP THE JUKEBOX WHAT YOU NEED FOR SETTING UP THE JUKEBOX power cord included SCSI terminator included 68 pin high density SCSI cable of desired length single ended or low voltage differential SCSI host adapter with at least two available addresses at least three avail able addresses if you are installing one jukebox with two drives application software that supports this type of jukebox this guide included CHOOSING A LOCATION Before setting up your jukebox choose the proper environment based on the following recommendations e temperature range between 65 75 F 18 24 C The maximum operating temperature range is 50 104 10 40 away from sources of particulate contamination such as printers scanners frequently used doors and walkways supplies that collect dust and s
9. EC DECLARATION OF CONFORMITY Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Co Manufacturer s Address Storage Systems Division 700 71st Avenue Grecley CO 80634 USA declares that the product Product Name Optical Disk Library Model Numbers HP C1118X and C1119X Where X is any alpha character Product Options All Options conforms to the following Product Specifications Safety 60950 1992 Al A2 A3 A4 IEC 60950 1991 A1 A2 A3 A4 EN 60825 1 1994 A11 1996 60825 1 1993 Laser Class 1 EMC 55022 A1 A2 1995 CISPR 22 1997 3 Ed JA1 A2 Class A EN 50082 1 1997 2 Ed EN 55024 2 1998 IEC 1000 4 2 1995 4 kV CD 8 kV AD EN 55024 3 1998 IEC 1000 4 3 1995 3 V m EN 55024 4 1998 IEC 801 4 4 1988 1 kV Peak Power Lines 0 5 KV Signal Lines EN 61000 3 2 1995 1000 3 2 1995 Harmonies EN 61000 3 3 1995 IEC 1000 3 3 1994 Flicker JUMP Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC Directive 89 336 Low Voltage Directive 73 23 EEC including 93 68EEC The Manufacturer listed above declares that this product has been tested and found to comply with the limits of a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protectio
10. Australia European Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71304 Boblingen FAX 49 7031 14 3143 USA Product Regulations Manager Hewlett Packard Company 700 71st Avenue Greeley CO 80634 USA Phone 970 350 5600 SAFETY AND REGULATORY INFORMATION HERSTELLERBESCHEINIGUNG Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenl rn information sverordnung vom 18 Januar 1991 Schalldruckpegel Lp 70 dB A amarbeitsplatz normaler betrieb e nach ISO 7779 1988 EN 27779 1991 Typpr fung ENGLISH TRANSLATION OF GERMAN SOUND EMISSION DIRECTIVE This statement is provided to comply with the requirements of the German Sound Emission Directive from 18 January 1991 Sound pressure 70 dB A e at operator position normal operation e according to ISO 7779 1988 EN 27779 1991 type test CONTENTS TURVALLISUUSYHTEENVETO LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Hewlett Packard 125ex optiset levymuistiasemat ovat k ytt j n kannalta turvallisia luokan 1 laserlaitteita Normaalissa k yt ss levymuistiaseman kotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turval
11. Micro D using thumbscrews or small clips external This connector is similar to a D type connector but smaller and with smaller pin holes placed closer together 50 pin low density ribbon usually internal to the host 68 pin connectors some narrow and all wide devices 68 pin high density Micro D connector external This connector is similar to a D type connector but longer and slimmer and with smaller pin holes placed closer together This connector is becoming the most common 68 pin high density ribbon usually internal to the host NOTE For more complete information on the theory and operation of the SCSI bus you may want to go to Adaptec major supplier in SCSI buses www adaptec com Symbios Logic Working drafts of SCSI specifications www symbios com x3t10 THE SCSI BUS AND THIS JUKEBOX This jukebox is a fast and narrow SCSI device that uses either a single ended or low voltage differential external SCSI bus The external connectors on the jukebox are wide 68 pin but because the internal SCSI bus in the jukebox is narrow only eight data lines are available for addressing The jukebox may only use SCSI IDs from 0 8 not 0 15 available on wide buses The jukebox does not support logical unit number LUN addressing When calculating available cable length subtract 16 inches 0 41 metre the length of the SCSI bus used internally by the jukebox When considering adding other perip
12. The mailslot remains facing inward until configuration 15 is set to OFF or an Allow Media Removal command is received from the host computer If the jukebox is full the mailslot will rotate and allow a disk to be ejected when the jukebox receives an EJECT command from the host computer Requires entering the current security code 32 Mailslot rotation Off Off Normal mailslot operation On When a Rotate Mailslot command is received either from the control panel or from the host the mailslot is toggled open or closed 33 39 Not used 40 Used by service personnel only Changing these configurations may result in an inoperable jukebox OPERATING THE JUKEBOX Table 3 1 Configurations Number Function Default Settings 41 Forces the optical ON ON Write verify is forced drive to execute a OFF The drive may write verify or not depending on verify after every how they are manually configured or how they are write configured by the jukebox application software 42 65 Not used 66 Used by service personnel only Changing these configurations may result in an inoperable jukebox 25 RETRIEVING INFORMATION LOGGED BY THE JUKEBOX Figure 3 10 Menu Tree Retrieving Information DRIVE 1 CANCEL 26 You can display information about the operations of the jukebox by using the INFO option This informat
13. cleaning when used in a computer room or clean office environment If you are in an extremely dusty environment and are experiencing difficulties reading and or writing to a particular disk you may want to clean the disk to see if this corrects the problem ET y USING OPTICAL DISKS Caution Be very careful when cleaning an optical disk Abrasive particles dragged across the disk surface can damage the disk and prevent recovery of some or all of the data on the disk Clean a disk only with an approved disk cleaning kit Follow the disk cleaning kit instructions exactly HP approved disk cleaning kits are listed at www hp com go optical Look under Product Catalog HEWLETT A PACKARD OPERATING THE JUKEBOX OVERVIEW OF THIS CHAPTER This chapter describes how to do the following e identify front panel features use selection buttons interpret displayed messages e load optical disks into the jukebox e eject optical disks from the jukebox e Seta security code change configurations retrieve internal jukebox performance information run tests for service use only set SCSI IDs OPERATING THE JUKEBOX INDENTIFYING FRONT PANEL FEATURES Figure 3 1 Features on the Front Panel 2 3 4 1 Mailslot Used to load and eject disks 2 9 Character display Displays information about the current operation OPERATING T
14. controls the sending and receiving of SCSI commands and controls the disk transport mechanism low voltage differential SCSI A differential SCSI that uses lower voltage swings and is less susceptible to noise than previous differential SCSI signalling LVD enables faster data burst rates and longer cable lengths This form of differ ential uses 3 3V signal levels LVD See low voltage differential SCSI M O magneto optical A type of optical technology which uses a laser to read from and write to a magnetic layer on an opti cal disk To write a spot on the magnetic layer is heated by a laser to a point where it can be magnetically altered by the write magnetic head To read a light from the laser is reflected from the spot The magnetic alteration causes the reflected light to be polarized in one direction interpreted as 1 or the opposite direction interpreted as a 0 mailslot The area where disks are inserted and removed from the jukebox multifunction drive An optical disk drive that supports both rewritable and write once optical disks The drive detects the disk type by reading a factory stamped code on the disk and automatically determines whether to operate in rewrit 2 able or write once mode optical disk A term synonymous with the 5 25 inch magneto optical disk There are two types of optical disks used in jukeboxes rewritable and write once optical disk library See jukebox R T NE PREVI
15. drive mechanisms An indicates there are options that must be set with that operation Press ENTER to go to the submenu that allows you to set these options The next section explains how to set these options Pressing CANCEL one or two times brings the jukebox back to the READY display MESSAGES DURING HOST OPERATIONS Some disk operations initiated by the host computer will cause messages to be displayed The following are examples of these messages LOAD 15 the host computer selected the disk in slot 15 for insertion into a drive MOVING the disk transport mechanism is moving a disk STORE 1 the host computer selected slot 1 to store a disk OPERATING THE JUKEBOX USING THE FRONT PANEL FEATURES This section gives step by step instructions for tasks that are accessed by using the selection buttons on the control panel Tasks included in this section are loading a disk into the jukebox ejecting a disk from the jukebox setting a security code changing a configuration option retrieving performance information running internal jukebox tests at reguest of service changing the jukebox controller SCSI ID changing a drive SCSI ID troubleshooting OPERATING THE JUKEBOX LOADING A DISK CARTRIDGE INTO THE JUKEBOX Label all disks before inserting them into the jukebox See Labeling an Optical Disk Cartridgein Chapter 2 for instruc tions Figure 3 4 Loading a Disk Cartridge Som
16. except the physical ends Terminating the bus in the middle will probably cause the bus to become inoperable or operate in a state that could cause data loss e If devices on both sides of the host bus adapter such as hard drives internal to the host computer and a jukebox external to the host computer make sure that there is no termination on the host bus adapter Termination must be only on the device inside the computer that is farthest away on the bus from the host bus adapter and on the last physical device external to the computer CONTENTS INDEX 14 OPERATING THIS JUKEBOX ON A SCSI Bus 1 TERMINATOR SCSI DEVICE 1 TERMINATOR BUS ADAPTER HOST INTERNAL 4 SCSI DEVICE SCSI DEVICE 6 6 EXTERNAL 5 1 Terminator device on each end of a SCSI bus to prevent reflected signals 2 SCSI Device a device on the internal SCSI bus 3 Host Bus Adapter SCSI bus connecting point 4 Host Internal SCSI components internal to the host computer 5 External SCSI components external to the host computer 6 SCSI Device SCSI device external to the host computer 15 OPERATING THIS JUKEBOX ON A SCSI BUS GENERAL Do not connect a single ended or low voltage differential bus with high voltage differential devices Damage can occur NOTE For current information on issues relating to installation operation and suppor
17. from the jukebox If you will be manually ejecting disks refer to Ejecting a Disk Cartridge From the Jukebox on page 3 11 To label disks so that the labeling will not cause problems in the jukebox refer to Labeling an Optical Disk Cartridge on page 2 3 Caution Failure to eject a disk from the optical drive prior to moving the jukebox could result in damage to the optical drive mechanism Failure to remove all disks from the storage slots in the jukebox could result in damage to the jukebox Caution Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking the SCSI bus status If your computer is connected to a LAN ensure that other users on the LAN are not accessing the jukebox 3 Switch the jukebox standby on switch to STANDBY see 2 on Figure 1 1 19 The disk transport mechanism will lower to the chassis when power is turned off The position at the bottom of the chassis is correct for insertion of the shipping screw inserted in Step 6 Remove the power cord from the wall floor receptacle and the SCSI cable from the jukebox rear panel see 1 and 3 on Figure 1 1 Secure the mailslot by inserting the mailslot shipping bracket Refer to page 6 for a description of this bracket The shipping bra
18. next step See the previous NOTE 2 Ensure that your host computer is OFF and the jukebox standby on switch is in the STANDBY position INDEX The jukebox standby on switch is in STANDBY when the STANDBY side of the switch is depressed The switch is shown by 2 on Figure 1 1 11 Figure 1 4 Connecting the Jukebox as the Only Peripheral NE PREVIOUS CONTENTS 3 Connect a SCSI cable between one of the SCSI ports on the jukebox with a SCSI port on your host computer see 3 on Figure 1 1 4 Pluga terminator into the unused SCSI port on the jukebox Because this configuration makes the jukebox the last peripheral on the SCSI bus the bus must be terminated on the jukebox The jukebox ships with a self configuring single ended low voltage differential terminator 5 Goto Connecting Power Adjusting IDs and Turning the Jukebox On on page 1 16 m 12 NEXP PREVIOUS JUMP CONTENTS INDEX CONNECTING THE JUKEBOX WITH OTHER SCSI PERIPHERALS Connecting this jukebox with other peripherals on the bus is shown in Figure 1 5 Other devices on the same bus as this jukebox will affect jukebox performance Consider the following issues if you are deciding whether to connect other devices onto the same bus How will the jukebox be used archiving backup near line storage What performance must be maintained e How will the additional peripheral will be used How much demand vill
19. or indeterminate bus states Check your host system manuals for information about checking the SCSI bus status 8 Switch the jukebox standby on switch to STANDBY then back to ON to save the new SCSI ID in jukebox memory 32 OPERATING THE JUKEBOX RUNNING AN INTERNAL TEST The jukebox is capable of running internal tests These tests are used for service diagnostic purposes You may be asked to run some tests by the service representative prior to coming to your site Results of the tests can provide service with important information that can help service to more quickly resolve the problem in your jukebox Caution Some internal tests can change the location of disks in the jukebox This may cause problems with your jukebox application software or your operating system Unless directed by an authorized service representative do not run jukebox internal tests A menu tree for running an internal test is on the next page B PREVIOUS CTI CONTENTS INDEX Figure 3 12 34 OPERATING THE JUKEBOX f the message is PASS test number and you press ENTER the test number flashes and the jukebox is ready to accept another choice of test to run using the NEXT and PREV buttons If you press CANCEL when PASS is displayed you will exit the test process If the message is FAIL test number and you press ENTER the jukebox will display the error code The error code may be given to the ser
20. supply If the fans are not running check that the jukebox is receiving power See Jukebox won t power on previously discussed in this troubleshooting list If the jukebox is not powering on or if the jukebox is powering on but you do not have display messages call your service representative Before turning power to STANDBY ensure that the SCSI bus is inactive and will remain inactive while you are troubleshooting Going to STANDBY in this jukebox while the SCSI bus is active can cause data loss and or SCSI bus problems 38 NE PREVIOUS CONTENTS INDEX Table 3 3 Troubleshooting does not recognize the new ID Problem What to do Changed a drive or Ensure that no other device IDs conflict with the new ID If jukebox ID but the host you find a conflict change the ID and reboot the system or rescan the bus If rebooting see the note at the bottom of this page e Refer to your host adapter documentation for adding devices to a SCSI bus Check www hp com support optical for assistance e Call your service representative Changed a drive or jukebox ID but the jukebox rejected the ID You are trying to set an ID that is already in use by either the jukebox or by the other drive in two drive models Select another ID Forgot your security code Enter the default password 0 0 0 If the default password is not accepted call your service representative
21. the entire bus As mentioned above the jukebox uses 16 inches 0 4 metre internally so 38 feet 11 6 metres remain available for your use This assumes that you do not have internal devices disks etc connected to the bus If you do the maximum allowable external bus is reduced by the amount of internal bus used This jukebox can be connected to your host computer in two ways asthe only SCSI peripheral on a bus asone of multiple SCSI peripherals on a bus 10 CONNECTING THE JUKEBOX AS THE ONLY PERIPHERAL The default IDs for the jukebox are as follows Check to see if there will be any conflicts in this installation Autochanger jukebox robotics 3 NEXT Drive 1 4 Drive 2 5 if installed If any of the autochanger drive IDs are already being used you can either change IDs used by the host bus adapter or PREVIOUS E d another device on the bus or you can change the autochanger drive IDs If you choose to change the IDs of devices other than the autochanger and or drives do it now before you begin cabling Refer to your host and host bus adapter documentation JN us If you will be changing the IDs of the autochanger or the drives you will be given an opportunity to do this in the installation steps that follow 1 Ensure that the mailslot shipping bracket and the shipping screw are removed CON TEN TS If you will be changing SCSI IDs in the host finish changing them before doing the
22. was not successful Feel under the chassis at the location shown in Figure 1 3 to ensure that the shipping screw was removed If the shipping screw was removed refer to Troubleshooting in Chapter 3 16 NOTE If you are changing autochanger drive IDs refer to Changing SCSI IDs in Chapter 3 Return to this NOTE to continue After changing the IDs turn the jukebox or jukeboxes to STANDBY then back to ON to write the changes into the jukebox memory Once more wait until the jukebox shows READY in the display before turning on the host 6 Turn on the host computer CONTENTS INDEX MOVING OR SHIPPING THE JUKEBOX To move the jukebox a short distance such as to another office or to another floor in your building refer to Moving the Jukebox a Short Distance To ship the jukebox to another location refer to Shipping the Jukebox MOVING THE JUKEBOX A SHORT DISTANCE 1 Unmount any optical disk surfaces in the jukebox if necessary See your computer operating system or software application documentation for instructions on how to unmount optical disks 2 Ensure that there are no disks in the drives Eject any disks as necessary Refer to your jukebox application software documentation If you will be manually ejecting disks refer to Ejecting Disk Cartridge From the Jukebox on page 3 11 Caution Failure to eject a disk from the optical drive prior to moving the juke
23. 7J Gbytes single disk Write once optical disk 2 048 bytes sector 5 2 88146J Gbytes single disk Rewritable optical disk 1 024 bytes sector 4 7 88143J Gbytes single disk Write once optical disk 1 024 bytes sector 4 7 88145J Mt s Table A 1 Basic Supplies and Accessories Item HP Part Number 2 6 and 2 3 Gbyte Optical Disks Rewritable optical disk 1 024 bytes sector 2 6 92280F Gbytes single disk Write once optical disk 1 024 bytes sector 2 6 92290F r Gbytes single disk Rewritable optical disk 512 bytes sector 2 3 Gbytes 92279F single disk kai Write once optical disk 512 bytes sector 2 3 Gbytes 92289F single disk SCSI Cables 68 Pin High Density to 68 Pin High Density 0 9 m M M thumbscrew to thumbscrew C5666A or C2911A 1 5 m M M thumbscrew to thumbscrew C5667A 2 5 m M M thumbscrew to thumbscrew C2924A or D3636A 10 m M M thumbscrew to thumbscrew C2925A SCSI Terminators Single Ended Low Voltage Differential self 4986 63008 configuring with LED Table A 1 Basic Supplies and Accessories Item HP Part Number Disk Cleaners Check under Product Catalog at the web site www hp com go optical Documentation User s Guide replacement additional C1118 90000 printed English version C1118 90020 CD ROM with English and localized languages SUPPLIES AND C
24. Display Window 55 5 3 6 Messages During Operator Selections 3 6 Messages During Host 5 3 7 Using the Front Panel 3 8 Loading a Disk Cartridge Into the 3 9 Ejecting a Disk Cartridge From the Jukebox 3 11 Setting a New Security Code 3 13 Customizing the Operation of the Jukebox 3 16 Retrieving Information Logged by the 3 26 hanging elis 3 29 Changing the Jukebox Controller ID 3 30 Changing an Optical Drive 3 31 Running an Internal 3 33 Troubleshooting 3 36 APPENDIX SUPPLIES AND CUSTOMER SUPPORT Overview of This 1 Supplies and 2 Shipping Screw A 6 Hewlett Packard Customer A 7 Faxback SERVICES sosis v ksi y heck deua e e OR A 8 Support on the World Wide
25. EWLETT CA PACKARD Glossary C D cartridge A plastic enclosure that contains an optical disk The cartridge is labeled A or B to denote separate sides of the optical disk The optical disk is never removed from the cartridge disk See optical disk driver A program that allows the operating system to communicate with a peripheral device E L element A SCSI term for any one of the autochanger components drive mailslot storage slots or picker front panel The part of the jukebox that includes a control panel used to manage and display functions and a mailslot to insert and remove disks high voltage differential SCSI Signals are asserted on the bus by using two lines for each signal and measuring the voltage difference between the signals Differential retains more signal quality than single ended and is not as sensitive to noise allowing for a longer cable length This form of differential uses 5V signal levels HVD See high voltage differential SCSI 1 jukebox A term synonymous with optical disk library or autochanger This type of optical storage device is often referred to as a jukebox because when a file is requested the disk containing the file is found inserted into the drive and the requested information is sent to the host computer system similar to the way a musical jukebox finds a record and moves it to the turntable when a song is requested jukebox controller The part of the jukebox that
26. HE JUKEBOX 3 Selection buttons Pressed to perform the following operations CANCEL cancels the current operation or choice PREV scrolls the displayed choice backward by one NEXT scrolls the displayed choice forward by one ENTER selects the displayed choice 4 Drive indicator Lit when the optical drive mechanism is being accessed USING SELECTION BUTTONS Use the CANCEL PREV NEXT and ENTER buttons to select tasks you want the jukebox to perform When you push these buttons the message in the display window changes See the next section for a list of messages Each time you push the NEXT or PREV button a task option appears If you see an as part of the message it indi NEXP cates there is a menu beneath that option which you can access by pressing the ENTER key To display additional options press the NEXT or PREV Key If you hold the NEXT or PREV buttons down the display scrolls faster You can get back to READY at any time by pressing CANCEL You may have to press CANCEL more than once in PREVIOUS some cases Figure 3 1 Menu Tree Top Level JUMP ENTER CONTENTS INDEX If Configuration 15 is ON SECURE displays instead of READY see Figure 3 2 Figure 3 2 Menu Tree Top Level With Configuration 15 ON SECURE Figure 3 3 Menu Tree Top Level With Configuration 32 ON PREVIOUS Displays if the mailslot is open Displays if the mail
27. IES AND CUSTOMER SUPPORT EUROPE EUROPEAN CUSTOMER CARE MANAGEMENT CENTER Monday Friday 8 30am 6pm Netherlands Time Table A 2 Austria 0660 6386 Netherlands 020 606 8751 Belgium Norway 22 11 6299 Dutch 02 626 8806 Poland 22 519 0600 French 02 626 8807 Portugal 01 441 7199 Czech 02 6130 7310 Russian 09 5916 9821 Republic Federation Denmark 3929 4099 South Africa 01 1806 1030 Finland 0203 47288 Spain 902 321 123 France 04 50 43 9853 Sweden 08 619 2170 Germany 01 8052 58143 Switzerland 0848 80 11 11 Ireland 01 622 5525 Turkey 2 2224 5925 Israel 09 952 4848 United 0171 512 5202 Middle East Kingdom Italy 02 26410350 ENGLISH LANGUAGE SUPPORT FROM OTHER EUROPEAN COUNTRIES 44 171 512 5202 SUPPLIES AND CUSTOMER SUPPORT ASIA PACIFIC HP CUSTOMER SUPPORT CENTER Table A 3 Australia 8 30 17 30 Mon Fri China 8 30 17 30 Mon Fri Japan 9 00 1200 13 00 17 00 Mon Fri Korea 8 30 1900 Mon Fri New Zealand 8 30 16 00 Wed Australian Eastern Standard Time Singapore 9 00 17 00 Mon Fri Taiwan 8 30 17 30 Mon Fri 03 9272 8000 8610 62625666 x5602 5609 5611 5612 8610 62 61 4174 8610 62 61 4175 8610 62 61 4176 3 3335 8338 02 3270 0700 080 999 0700 toll free 09 356 6640 65 271 7233 02 717 9609 ELSEWHERE IN THE WORLD THE US Contact your authorized HP dealer distributor or the nearest HP sales and service office 10 TELEPHONE SUPPORT AFTE
28. O ON CU e CONTENTS Press ENTER CODE 2 and a flashing O displays Press NEXT until the second number of your current security code displays 11 INDEX Press ENTER CODE 3 and a flashing O displays Press NEXT until the third number of your current security code displays 10 Press ENTER If you entered an incorrect code CONFIG displays briefly and then CONF 17 displays Repeat steps 4 10 again and enter the correct current code 14 NE PREVIOUS JUMP CONTENTS INDEX After entering the current security code in the previous steps you are prompted to enter a new three digit security code 11 Press ENTER NEW 1 and a flashing digit displays the previous code 1 12 Press NEXT until the first number you want in your security code displays 13 Press ENTER NEW 2 and a flashing digit displays the previous code 2 14 Press NEXT until the second number you want in your security code displays 15 Press ENTER NEW 3 and a flashing digit displays the previous code 3 16 Press NEXT until the third number you want in your security code displays 17 Press ENTER SET 17 displays briefly 18 Press CANCEL to return to READY Caution The next step is turn the jukebox to STANDBY Do not turn power to STANDBY in this jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus sta
29. OUS rear panel The rear panel of the jukebox provides two SCSI bus connectors that can be used for either single ended or low voltage differential bus connections The rear panel also has the power connection and switch JUMP rewritable optical An optical disk technology in which data can be repeatedly written using magneto optical reading and writing technology SCSI An acronym for the Small Computer Systems Interface CONTENTS single ended SCSI Signals are asserted on the bus by using a 5 volt signal referenced to ground This method makes the bus somewhat susceptible to noise and loss of signal quality over distance INDEX storage slot area of autochanger that holds cartridges when the cartridges not in a drive or not being ejected through the mailslot terminator A resistor array device used for electrically terminating a SCSI bus A SCSI bus must be terminated at its two physical ends A peripheral device uses a terminator only if it is at the end of the bus EE 3 write protect A feature that prevents data from being written to a disk A write protect tab is located on both sides of the optical disk cartridge to enable write protection on one or both surfaces of the disk write once An additional operating mode available with multifunction drives When a write once disk is inserted the drive will write data but will not write over data that has been previously written This feature is useful for applicat
30. R DIRECT SPECIAL INCIDENTAL CONSE QUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CON TRACT TORT OR OTHERWISE 14 PREVIOUS JUMP CONTENTS INDEX PRINT 47 K HEWLETT PACKARD 7 OPERATING THIS JUKEBOX ON A SCSI BUS BRIEF OVERVIEW OF SCSI GENERAL The Small Computer System Interface SCSI is a contention based bus that accommodates different speed devices without impacting the devices with faster transfer speeds This specification was defined by the American National Standards Institute ANSI in 1986 The specification defines both the physical medium and the command set used to transfer information Later developments are known under the newer specifications SCSI 2 and SCSI 3 THE SCSI Bus The common SCSI buses are 50 pin and 68 pin The 50 pin bus which uses eight of its lines for data transmission is called a narrow bus The narrow bus can support eight devices The 68 pin bus which uses 16 lines for data transmis sion is called a wide bus The wide bus can support 16 devices Some devices may have 68 pin connectors but operate with a narrow bus See the next section in this Appendix The SCSI Bus and This Jukebox INITIATORS AND TARGETS SCSI devices on the bus are either initiators or targets An initiator usually the host computer originates a transac tion and the target usually a peripheral device fulf
31. R WARRANTY Before calling please record the following information and have it ready when you contact your service representative A quick way to do this is by using Support Ticket in the Library Support Tools 2 0 for Windows 95 98 and NT 4 0 This suite of tools is available on the web See Hewlett Packard Customer Support on page 7 model number of your jukebox serial number a brand and model of your host computer brand and model of your host computer SCSI adapter PREVIOUS N jukebox application software you are using and its version any jukebox driver you may be using that is separate from your jukebox application software and the version of this driver NORTH AND SOUTH AMERICA AND CANADA Using your VISA MasterCard or American Express call 800 810 0130 Per incident fee of 25 00 charged to your credit card 900 555 1800 2 50 per minute up to a maximum of 25 00 per incident You must be 18 years of age or have paren tal permission to call this number INDEX Prices are subject to change without notice EUROPE Call the numbers listed in the Telephone Support Under Warranty section A per incident fee will be charged for after m T SUPPLIES AND CUSTOMER SUPPORT warranty support Please have a credit card PO number or billing address ready ELSEWHERE IN THE WORLD Contact your authorized HP dealer distributor or the nearest HP sales and
32. U HEWLETT PACKARD Expanding Possibilities HEWLETT PACKARD SURESTORE 125EX OPTICAL JUKEBOX USER S GUIDE Edition 1 Manufacturing Part Number HP Part No C1118 90000 Greeley CO USA O Copyright August 1999 PREVIOUS JUMP CONTENTS NOTICE This document contains information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Pack ard Company The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this printed material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material O Copyright August 1998 PRINTING HISTORY New editions of this manual incorporate all material updated since the previous edition The manual printing date and part number indicate the current edition The printing date changes when a new edition is printed Minor corrections and updates incorporated at reprint do not change this date Part NumberC1118 90000Edition 1 August 1999 CONTENTS INDEX TYPOGRAPHICAL CONVENTIONS The following typographical con
33. USTOMER SUPPORT SHIPPING SCREW SPECIFICATIONS If you have misplaced the shipping screw you can use a cap screw with these specifications 6 32 UNC 2B cap screw 1 3 4 inches long HP part number 2360 0551 orderable from HP Direct See phone numbers and mail address of HP Direct on page 2 HEWLETT PACKARD CUSTOMER SUPPORT If your jukebox fails during the warranty period and the suggestions in this user s guide and accompanying documenta tion do not solve your problem e Check www hp com support optical Another way to access support information is to go to www hp com and then select the HP Services and Support tab Then go to Information Storage e Contact your authorized HP dealer distributor Before calling please record the following information and have it ready when you contact your service representative quick way to do this is by using Support Ticket in the Library Support Tools 2 0 for Windows 95 98 and NT 4 0 This suite of tools is available on the web at the locations described under Hewlett Packard Customer Support above Obtain the following information model number of your jukebox serial number brand and model of your host computer brand and model of your host computer SCSI adapter jukebox application software you are using and its version any jukebox driver you may be using that is separate from your jukebox application software and the version of this dri
34. a disk in a drive 3 Ifthe number of the slot or drive that is displayed is the one you want press ENTER If you want a different numbered slot or drive press NEXT or PREV until that number displays Then press ENTER NOTE Any time during the eject sequence you may press CANCEL and the cartridge will be returned to the storage slot or drive from where it came 12 27 SETTING NEW SECURITY CODE Figure 3 7 Menu Tree Setting a New Security Code SCSIID PREVIOUS AR rm do 4 1 JUMP CONTENTS INDEX 00820 gt Gem CODES 0 4 The security code 0 0 O is set at the factory This code is used when accessing and setting jukebox configurations Consider changing the security code so that only authorized persons can change the configurations Don t forget your security code If you forget it only your service representative can reset the security code to the factory setting so you can set a new code Start with READY or SECURE in the display 1 Press NEXT until CONF displays 2 Press ENTER CONF 0 and a flashing O displays 78 N L Press NEXT until CONF 17 displays Starting from when you press ENTER in the next step you are prompted to enter the current security code 1 JUMP Press ENTER CODE 1 and a flashing displays Press NEXT until the first number of your current security code displays I OR
35. box could result in damage to the optical drive mechanism Caution Do not turn off power to the jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking the SCSI bus status If your computer is connected to a LAN ensure that other users on the LAN are not accessing the jukebox 3 Switch the jukebox standby on switch to STANDBY see 2 on Figure 1 1 4 Remove the power cord from the wall floor receptacle and the SCSI cable connections from the rear of the jukebox 5 Carefully move the jukebox to its new destination f the jukebox contains disks do not tip the jukebox or lay it on its side m 18 6 Setup the jukebox at its new location following the procedures in the beginning of this chapter SHIPPING THE JUKEBOX 1 Unmount any optical disk surfaces in the jukebox if necessary See your computer operating system or software application documentation for instruction on how to unmount optical disks 2 Eject all disks from the jukebox If you will be replacing the disks into this jukebox after shipment it is recommended that you label the disks at this time to at least show their slot location inside the jukebox This will aid the setup at the new location Refer to your jukebox application software documentation for instructions on how to eject disks
36. bus width such as all narrow 50 pin is a simple process of daisy chaining the devices and terminating both ends of the bus Mixing narrow and wide devices invites problems Mixing narrow and wide devices on a bus should be done only by a person experienced in SCSI configurations Because wide 68 pin buses need more data lines on the bus for data transfer it s necessary for the cables connecting the devices to be 68 pin Data would be lost if the devices were set up as depicted in the figure below 10 1 6 68 PIN 68 50 PIN TERMINATOR 68 PIN BUS ADAPTER 3 3 68 50 PIN WIDE SCSI WIDE R WIDE SCSI DEVICE SCSI DEVICE 68 PIN 68 PIN 2 1 Bus Adapter connecting point for all SCSI devices 2 Wide SCSI Device accepts IDs from 0 to 15 3 68 50 Pin SCSI Cable adapts from wide to narrow connectors 4 Narrow SCSI Device accepts IDs from 0 to 7 5 Terminator device on the ends of a SCSI bus to prevent reflected signals on the bus Because some narrow devices have only 50 pin connectors they do not transmit the eight extra bits of data needed for the wide device on the end of the bus Using only 50 lines also prevents the narrow device from passing along the IDs of devices at ID 8 or above m H The lower eight data lines transfer commands and messages allowing all devices regardless of size to co exist on the bus However data transfers and device addressi
37. ch software package you use to manage files stored on the jukebox Do not use write once disks in a computer system that does not support write once disks Check that your jukebox application software supports write once disks PREVIOUS JUMP CONTENTS INDEX LABELING AN OPTICAL DISK CARTRIDGE Make it a practice to label your optical disk cartridges You are provided adhesive labels with each disk for this purpose Here are some suggestions for labeling Your jukebox application software may label your optical disk slot locations differently Use your application to check disk locations prior to labeling the disks e Storage slot location 1 2 3 date of format or initialization disk owner group department etc storage purpose backup old version of operating system etc HP recommends using end labels as shown in Figure 2 1 End labels reduce the chance of label material interfering with the cartridge shutter and causing a drive to jam Caution Labels used in the vicinity of the shutter may cause the drive to jam if the label is installed incorrectly or if portions of the label lift off because of wear If a drive jams because the label interferes with the shutter a service call may be necessary USING OPTICAL DISKS Figure 2 1 Recommended Placement of Cartridge Labels USING OPTICAL DISKS WRITE PROTECTING AN OPTICAL DISK Each side of an optical disk can be writ
38. cket slides into the mailslot easily but will not latch Place a piece of tape across the bracket to keep it in place Re insert the shipping screw that was removed when the jukebox was unpacked This screw is 6 22 UNC 2B cap screw 1 3 4 inches long Re install in the position shown in Figure 1 3 This screw is HP part number 2360 0551 and may be ordered from HP DIRECT Repack the jukebox in its original shipping carton An alternative method of shipping is careful packaging and padded van shipping 20 O HEWLETT PACKARD USING OPTICAL DISKS OVERVIEW OF THIS CHAPTER USING OPTICAL DISKS The optical disks that you use with your jukebox are an integral part of the storage process This chapter provides infor mation on the following topics choosing an optical disk type labeling optical disks e write protecting optical disks JUMP caring for optical disks The optical cartridges used in this jukebox are a critical part of reliable data storage Optical cartridges consist of an opto magnetic medium and mechanical components Consistent quality of opto magnetic CONTENTS media ensures correct writes and reads The quality and fit of the mechanical components of the cartridge affect accurate smooth handling of the cartridge by jukebox robotics A failure of the mechanical components of a cartridge could damage the mechanism of an optical drive INDEX Caution Use only HP gualified magne
39. e product The jukebox was type approved in Finland for laser safety by the National Board of Labour Protection The safety class of the products was defined according to the resolution No 472 1985 of the Council of State and the standard EN 60825 WARNING The use of the product otherwise than specified in the user s manual may expose the user to laser radiation exceeding safety class 1 The same warning in Swedish SERVICE There are no user serviceable parts inside the jukebox The jukebox products can be serviced only by qualified service personnel The optical drive mechanism s installed inside the library system shall not be opened or disassembled dur ing service 8 SAFETY AND REGULATORY INFORMATION WARNING If the enclosure of the optical drive mechanism is opened and the safety interlock disabled you may be exposed to the laser radiation when the drive is operating Avoid exposure to the beam The same warning in Swedish The information about the radiation characteristics of the laser diode used in the optical drive mechanism Wavelength 680 nm Power 60 mW Class 3B laser SAFETY AND REGULATORY INFORMATION JAPANESE VCCI STATEMENT COR v CCI OE IE OX 224A Tae KERA C HH J Ot E GEER AR Jo 50894 COMA AAD RUS EE 889 KI CDU KJ JAPANESE HARMONICS STATEMENT S R F24 vii C BR 10 PREVIOUS CONTENTS INDEX PRINT H
40. e protected by sliding the write protect button in the direction of the arrow on the cartridge see Figure 2 2 With rewritable optical disks write protecting the disk prevents overwriting existing files and prevents any additional file being written to the disk With write once optical disks existing files cannot be altered or erased regardless of whether or not the write protect button has been set However setting the button to write protect prevents writing additional files to the disk USING OPTICAL DISKS Figure 2 2 Write Protect Button Location PREVIOUS JUMP CONTENTS INDEX CARING FOR OPTICAL DISKS Follow these guidelines to ensure that your optical disks remain in good condition Do not expose disks to extreme magnetic fields e Do not expose disks to dust particles e Do not expose disks to extreme temperatures or extreme humidity Do not drop the disks Do not open a disk s metal shutter and touch the disk surface e Do not take disks apart Do not insert disks with loosely attached labels into the jukebox e Remove old disk labels before applying new ones especially if you choose to place labels on the sides of the car tridge near the shutter rather than on the end of the cartridge e Store disks in a clean safe place when they not in use CLEANING DISKS Normally an optical disk does not require
41. e software packages require that you insert and remove disks by following the instructions in the software If you are using a software package to manage files in the jukebox check the software documentation before proceeding with these steps Figure 3 5 Menu Tree Loading a Disk Cartridge INDEX Start with READY in the display 1 Insert a cartridge into the mailslot shutter end of the cartridge first Side A facing up see Figure 3 3 Push the car tridge in firmly but gently until it is fully inserted into the mailslot SLOT displays is the number of an available storage slot 1 24 in the jukebox or a drive number zu 10 2 If the displayed storage slot number is the one you want press ENTER If you want to choose a different storage slot press NEXT until the desired slot number is displayed and then press ENTER Any time during the load sequence you may press CANCEL and the cartridge will be returned to the mailslot 3 After the disk has been loaded into the selected storage slot READY displays EJECTING A DISK CARTRIDGE FROM THE JUKEBOX Figure 3 6 Menu Tree Ejecting a Disk Cartridge PREVIOUS JUMP CONTENTS INDEX Start with READY in the display 1 Press NEXT until EJECT displays 11 OPERATING THE JUKEBOX 2 Press ENTER SLOT displays is a slot number from 1 24 where a disk is stored DRIVE 4 may also display indicating there is
42. e two blocks of eight are reversed Priority gt 1 8 9 10 11 12 13 14 1501234567 Narrow Addresses 2 Wide Address Range 3 INDEX 1 Priority the order at which contentions on the bus are resolved 2 Narrow Addresses IDs from 0 to 7 available on a narrow bus 3 Wide Address Range IDs from 0 to 15 available on a wide bus The following diagram below shows the linear addressing of a simple narrow bus with the host bus adapter set at a SCSI ID of 7 Seven other target devices are set to the remaining IDs Note that the ID of the device does not determine where the device is physically placed on the bus 1 HOST BUS ADAPTER 1 Host Bus Adapter the connecting point for all SCSI devices on the bus LUN ADDRESSING This jukebox does not support logical unit numbering LUN addressing TRANSFER RATES ON THE Bus Initially the SCSI specification defined a 5 MB s synchronous data transfer rate on the narrow bus SCSI now also defines Fast which is 10 MB s on a narrow bus and 20 MB s on a wide bus Another definition is Ultra also known as Fast 20 which is 20 MB s transfer rate on a narrow bus and 40 MB s wide bus OPERATING THIS JUKEBOX ON A SCSI Bus TERMINATION To keep signals on the SCSI bus from being reflected terminators must be placed at each end of the physical bus These terminators may be either active or passive Passive termination is a resi
43. g the SCSI bus status 14 Turn the jukebox to STANDBY then ON to save the code to the jukebox memory 20 NE PREVIOUS JUMP CONTENTS INDEX SETTING A NON SECURITY CONFIGURATION Figure 3 9 Menu Tree Setting a Non Security Configuration NEXT CANCEL Start with READY or SECURE in the display 1 Press NEXT until CONF displays ZI 7 Press ENTER CONF 0 and a flashing 0 displays Press NEXT until the number of the option you want to change displays NO CONF IG displays if you choose an invalid number Press ENTER The current default setting displays It may be any one of these settings e OFF or ON anumber Select the option you want by pressing NEXT or PREV Press ENTER SET displays The security option is set Press CANCEL to return to READY Caution The next step is to turn the jukebox to STANDBY Do not turn power to STANDBY in this jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking the SCSI bus status 22 NE PREVIOUS CONTENTS INDEX 8 Turn the jukebox to STANDBY then ON to save the code to the jukebox memory Table 3 1 Configurations Number Function Default Settings 0 14 Used by service personnel only Changi
44. ging 3 17 selection buttons location 3 3 using 3 4 setting up the jukebox 1 1 shipping screw checking removal 1 6 reinstalling 1 20 removing 1 20 specifications A 6 shipping the jukebox 1 18 1 19 2 standby on switch location 1 5 supplies and accessories A 2 7 terminator SE LVD self configuring 1 5 when last device 1 5 tests running 3 33 troubleshooting 3 36 type styles in this book 3 U using optical disks 2 1 V voltages 1 3 W warranty A 17
45. gnal that is referenced to ground This method makes the bus somewhat susceptible to noise and loss of signal quality over distance The maximum allowable length of a single ended SCSI bus was initially 6 meters 19 7 feet Fast SCSI required the maximum length of the bus to be reduced to 3 metres 9 8 feet High voltage differential buses uses two lines for each signal and measures the voltage difference between the two sig nals The differential configuration retains more signal quality than single ended and is not as sensitive to noise allow ing for a longer cable length The maximum allowable length of a high voltage differential bus is 25 meters 82 feet for all types of buses narrow wide fast Fast 20 Low voltage differential buses Ultra 2 use less of a voltage difference between the two signals used for each bus sig nal The low voltage differential configuration also retains more signal quality than single ended and is not as sensitive to noise as either the single ended or high voltage differential buses The maximum allowable length of a low voltage differential bus is 12 metres 39 4 feet CONNECTORS 50 pin connectors narrow devices only e 50 pin low density clip Centronics type external This is a large connector that is similar to a printer cable This type of connector is gradually being replaced by the E _ 6 OPERATING THIS JUKEBOX ON A SCSI Bus Micro D connector described below 50 pin high density
46. herals to the jukebox bus you should consider the following e Will adding a device onto a bus with this jukebox interfere or degrade the performance of the jukebox or the device that is added e Ifthe decision is made to add other devices to the jukebox bus what SCSI requirements must be observed to make sure the bus will work Before addressing some questions involved in deciding whether to place another device on the jukebox bus we can say that as a general rule HP recommends that the jukebox be the only device on bus If there are multiple devices on the bus performance of one or all of the devices on the bus can be affected If you are still considering adding a device you might first consider the quantity of data that the bus will have to carry the frequency of data transfer and the priority of this data transfer in your business If you are using the jukebox as a backup or archive device the demands on the jukebox will be different than if the jukebox is used for near online stor age where requests are more random in both frequency and data size If you expect to be using the jukebox in the same time frame as the other device or devices this might indicate that you may experience a drop in performance 9 OPERATING THIS JUKEBOX ON A SCSI Bus MIXING WIDE AND NARROW DEVICES As a preliminary note to this discussion HP highly recommends that you do NOT mix wide and narrow buses Connecting devices of the same
47. ills the request Initiators and targets identify themselves on the bus by a SCSI ID The ID is designated by the user and is set electroni cally or manually depending on the device In addition to identifying a device on JUMP the bus the ID also determines the priority of the device during contention among the devices for use of the bus The narrow SCSI bus with its eight data lines can communicate with eight devices that have IDs from 0 to 7 The wide SCSI bus with its 16 data lines can communicate with 16 devices that have addresses from 0 to 15 The host bus adapter which links the host computer to the SCSI bus is also a SCSI device initiator and is usually assigned an ID of 7 Priority of IDs ascends from lowest to highest but this ascending priority however is in blocks of eight IDs and the block from 8 to 15 is actually defined to be at a lower priority than ID 0 the lowest address on the narrow portion of the bus This is done so that if a narrow device is placed on a wide bus the wide devices which can see the lower addresses will always defer to the lower addresses when they contend for the bus Otherwise a narrow device which cannot see any device at an ID greater than 7 would always assume it won the contention and would attempt to talk perhaps at the same time as a device with an ID above 7 that was contending for the bus The following diagram shows the priority scale of IDs when the priority of th
48. ion is called a log See Table 3 2 for a list of logs Start with READY or SECURE in the display 1 Press NEXT until INFO appears in the display window 2 Press ENTER A flashing 0 displays 3 Press NEXT until the desired log number displays PREVIOUS 4 Press ENTER If you select any log except 4 drive cartridge loads the log information displays immediately If you select log 4 DRIVE 1 displays and you can press ENTER for Drive 1 information If your jukebox has two optical drives you can press NEXT DRIVE 2 displays and ENTER to access Drive 2 information JUMP 5 Press ENTER to stop the INFO display To choose another log press NEXT or PREV CONTENTS 6 Press CANCEL to return to READY Table 3 2 Information Logs INDEX No Description Firmware revision of the jukebox Total cartridge loads for the drive Operation hours power on time o ol Al Total moves and move attempts by the disk transport mechanism 27 Table 3 2 Information Logs No Description 12 Total disk transport mechanism flips 14 Total mailslot rotations 16 Optical drive 1 SCSI ID 17 Optical drive 2 SCSI ID if installed Other logs are used by service 28 jaa CHANGING SCSI IDs Figure 3 11 Menu Tree Changing SCSI IDs DRV2ID READY SCSI ID 07 29 EL W
49. ions that need permanent data security and audit trails NEXT PREVIOUS CONTENTS PRINT INDEX 68 pin high density connectors 1 5 9 character display location 3 2 air cooling 1 3 button cancel 3 4 enter 3 4 next 3 4 prev 3 4 configurations 3 23 conventions typographical 3 customer support 7 disk ejecting 3 1 labels jamming shutter 2 3 loading 3 9 disks care of 2 7 choosing 2 2 cleaning 2 7 high quality required 2 1 labeling 2 3 write protecting 2 5 drive indicator location 3 3 dust 3 HEWLETT PACKARD features rear panel 1 4 harmonics statement C 10 IDs changing 3 29 default 1 11 1 14 internal tests running 3 33 jukebox moving 1 18 setting up l l shipping 1 18 jukebox controller ID changing 3 30 log information retrieving 3 26 low voltage differential bus 5 mailslot shipping bracket removing 1 6 messages during host operations 3 7 during operator selection 3 6 moving the jukebox 1 18 non security configurations changing 3 21 optical disks care of 2 7 types 2 2 using 2 1 optical drive ID changing 3 31 power connecting 1 16 power receptacle location 1 5 rear panel connectors 1 5 illustration 1 4 regulatory compliance C safety regulations compliance SCSI brief overview B issues when adding devices with this jukebox B 9 SCSI ports location 1 5 security code setting 3 13 security configuration chan
50. lisuusluokan 1 ylit t v lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO Hewlett Packard 125ex levymuistiasemien sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil Levymuistiaseman sis lle asennettujen luku kirjoitusyk sik iden suojakoteloa ei tule avata huoltotoimenpiteiden yhteydess SAFETY AND REGULATORY INFORMATION VARO Mik li luku kirjoitusyksik n suojakotelo avataan ja suojalukitus ohitetaan olet alttiina lasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om skyddsh ljet av den optiska drivmodulen ppnas och sp rren urkopplas d apparaten r i funktion uts ttas anv n daren f r laserstr lning Betrakta ej str len Tiedot luku kirjoitusyksik ss k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 680 nm Teho 60 mW Turvallisuusluokka 3B PREVIOUS CONTENTS INDEX ENGLISH TRANSLATION OF FINLAND REGULATORY INFORMATION LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT The same in Swedish Hewlett Packard 125ex optical jukebox is for user safe class laser products In normal use the enclosure of the optical drives prevents the laser beam from escaping outside of th
51. moke filled rooms 2 3 inches in front and back of the jukebox to allow air circulation availability of AC power with voltage ranges of 100 127 V 115 V nominal 200 240 V 230 V nominal This jukebox has an autoranging power supply At 100 127 V the maximum current rating is 1 8 Amperes At 200 240V the maximum current rating is 0 9 Amperes CONTENTS Typical power usage is 100 Watts Maximum power usage is 170 Watts IN DEX n Complete specifications are at www hp com go optical or you may contact your sales or service respresentative SETTING UP THE JUKEBOX IDENTIFYING REAR PANEL FEATURES Refer to Figure 1 1 and the text on the next page to identify parts and learn their functions Figure 1 1 Rear Panel Features The numbers below correspond to the numbers in Figure 1 1 on the previous page Table 1 1 Power receptacle Used to connect the power cord to the jukebox 2 Standby on switch The ON position applies power to the robotics and electronics in the jukebox The STANDBY position removes power from the robotics and N electronics of the jukebox but power remains ON inside the power supply enclosure on the rear of the PREVIOUS jukebox remove power completely from the jukebox you must remove the power cable either from the rear input on the jukebox or at the wall floor JUMP electrical outlet 3 SCSI ports Two 68 pin high density connectors that allow co
52. mportant that the 68 pin to 50 pin cable is properly configured to assure that the eighteen truncated lines are properly terminated MIXING SINGLE ENDED HIGH VOLTAGE DIFFERENTIAL AND Low VOLTAGE DIFFERENTIAL DEVICES On a low voltage differential LVD bus if the jukebox senses a single ended device on the bus the bus will be oper ated as a single ended bus You must not mix high voltage differential buses with either low voltage differential or sin gle ended buses High voltage signals are on different pins and may damage low voltage differential circuits CABLE LENGTHS This jukebox can use either a single ended or low voltage differential bus When using a single ended bus you have 8 50 feet 2 59 metres available for an external bus 3 metres allowable minus 0 41 metres for internal cabling If you are using a low voltage differential bus you have 38 04 feet 11 59 metres available for an external bus 12 ETC 13 metres allowable minus 0 41 metres for internal cabling TERMINATION e Refer to the documentation that comes with your particular adapter to see how to apply termination e Use active terminators on single ended buses to reduce noise sensitivity Use low voltage differential terminators if using a low voltage differential bus If you have a multimode SE LVD host adapter you can use SE LVD termina tors These terminators can sense which mode is being used PREVIOUS e Never terminate the bus at any place
53. n against harmful interference in residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of mote of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and receiver c Connect the equipment into an outlet on a circuit different from that to which the receiver is connected or d Consult the dealer or an experienced radia TV technician for help CONTENTS Change or modification of this equipment not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Only use the cables connectors power cords and accessories supplied with this equipment or expressly approved by Hewlett Packard Storage Systems Division August 1999 Greeley Colorado USA Signature Available Bill Cummings Quality Manager For Regulatory Compliance Information ONLY contact Australian Product Regulations Manager Hewlett Packard Australia Lid 31 41 Joseph Street Blackbur Victoria 3130
54. n the bottom packing material was removed Check that the shipping screw was removed by doing the following 3 Slide a finger under the chassis so that you can feel the area shown in Figure 1 3 The bottom of the chassis should be flat You should not feel the head of a finger screw Caution If you feel a large screwhead undeneath the chassis gently lay the jukebox on its side and remove the screw The jukebox will not be harmed by laying it on its side After removing the screw raise the jukebox up and onto its feet The jukebox weighs approximately 75 pounds 34 kg Use two people to lay the jukebox on its side SETTING UP THE JUKEBOX Figure 1 3 Location of the Shipping Screw CONTENTS CONNECTING THE SCSI CABLE TO THE JUKEBOX The jukebox can be connected to either a single ended or low voltage differential SCSI bus The connectors are high density 68 pin When connecting to single ended SCSI bus and because the drives are fast SCSI you have a maximum of 9 8 feet 3 metres for the entire bus The jukebox uses 16 inches 0 4 metre internally so 8 5 feet 2 6 metres remain available for your use This assumes that you do not have internal devices disks etc connected to the bus If you do the maxi mum allowable external bus is reduced by the amount of internal bus used When connecting to a low voltage differential SCSI bus you have a maximum of 39 4 feet 12 metres for
55. ng occur on the higher bits Since a narrow device can t see the upper 8 data bits that translates to it not being able to see wide devices with a SCSI ID of 8 or above Remember the host adapter is a device so if you re mixing wide and narrow devices on the bus your host adapter must be at an ID that all devices can address If mixing narrow and wide devices is unavoidable use the configuration shown in the following diagram When look Em ing at the diagram note that while this is a legal SCSI configuration it is not a configuration that is recommended by Hewlett Packard As a general rule HP recommends that the jukebox be the only device on a bus If there are multiple devices on the bus performance of one or all of the devices on the bus can be affected PREVIOUS TY 1 4 6 68 PIN 3 i 68 50 pin cable BUS ADAPTER with high 18 lines 50 PIN 68 PIN terminated TERMINATOR CONTENTS WIDE SCSI INDEX WIDE WIDE NARROW SCSI DEVICE SCSI DEVICE SCSI DEVICE 68 PIN 68 PIN 50 PIN 2 2 5 12 1 Bus Adapter connecting point for all SCSI devices 2 Wide SCSI Device accepts IDs from 0 to 15 3 Wide SCSI Cable 68 pin SCSI Cable 4 68 50 Pin SCSI Cable adapts from wide to narrow connectors high 18 lines must be terminated 5 Narrow SCSI Device accepts IDs from 0 to 7 5 Terminator device on the ends of a SCSI bus to prevent reflected signals on the bus 50 pin Itis very i
56. ng these configurations may result in an inoperable Jukebox 15 Enables or prevents Off On disks cannot be loaded or ejected manual disk removal Off disks can be loaded and ejected Requires entering the current security code 16 Set default Save Clear restores default configurations immediately configurations Save maintains all set configurations 17 Set a new security 0 0 0 Any three digit number code Requires entering the current security code 18 Used by service personnel only Changing this configuration may result in an inoperable jukebox 20 Set disk security Off On maintains the status of config 15 upon power operation after a cycle or power failure power failure Off config 15 is not maintained through a power cycle or power failure Requires entering the current security code 21 26 Used by service personnel only Changing these configurations may result in an inoperable jukebox 27 Reporting recovered Off On reports the SCSI level error to the host computer errors to the host computer Off no reports of SCSI level errors to the host computer 23 Table 3 1 Configurations Number Function Default Settings 28 30 Not used 31 Enabling disabling mailslot access Off Off Normal mailslot operation On The mailslot rotates to face inward when Configuration 15 is set to ON or a Prevent Media Removal command is received from the host computer
57. nnection to either a single ended or low voltage differential SCSI bus A terminator must be plugged into one of these connectors when the jukebox is the last physical device on a SCSI bus The terminator shipped with the jukebox is a INDEX single ended low voltage differential terminator For the most flexible configuration use a self configuring single ended low voltage differential terminator SE LVD even though the jukebox may be originally configured onto a low voltage differential bus CONTENTS SETTING UP THE JUKEBOX REMOVING THE MAILSLOT SHIPPING BRACKET AND CHECKING REMOVAL OF THE SHIPPING SCREW The jukebox is shipped with a plastic bracket inserted into the mailslot to prevent damage to the mailslot during ship ping A shipping screw is installed through the bottom of the chassis to restrain the cartridge picker To remove the mailslot bracket do the following Refer to Figure 1 2 on the following page 1 Grasp both sides of the bracket and at the same time hook your fingers underneath its lower edge 2 Gently bend the bottom of the bracket out slightly and while jiggling the bracket pull it out from the mailslot n SETTING UP THE JUKEBOX Figure 1 2 The Mailslot Shipping Bracket PREVIOUS JUMP CONTENTS When shipped a wire links the shipping screw to the packing material on the bottom of the jukebox The screw should have been removed whe
58. ollow these steps to set a security option Start with READY or SECURE in the display PREVIOUS 1 Press NEXT until CONF displays 2 Press ENTER CONF 0 displays The 0 is flashing 3 Press NEXT until the number of the option you want to change displays Press ENTER CODE 1 and a flashing displays CONTENTS Press NEXT or PREV until the first number of your security code displays INDEX 4 5 6 Press ENTER CODE 2 and a flashing O displays 7 Press NEXT or PREV until the second number of your security code displays 8 Press ENTER CODE 3 and a flashing 0 are displayed 9 Press NEXT or PREV until the third number of your security code displays NO CONFIG displays if you entered the wrong security code 18 T OPERATING THE JUKEBOX 10 Press ENTER The current default setting displays It may be any one of these settings e OFF or ON anumber 11 Select the option you want by pressing NEXT or PREV 12 Press ENTER SET displays briefly The security option is set 13 Press CANCEL to return to READY 19 OPERATING THE JUKEBOX Caution The next step is to turn the jukebox to STANDBY Do not turn power to STANDBY in this jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checkin
59. on the control panel is ON 4 on Figure 3 1 while you see TESTING in the display flight is not ON make sure the standby on switch on the rear panel is in the ON position and that the jukebox is plugged in e Is the power cord good e Is the power outlet operating If steps above are unsuccessful refer to Appendix A for service numbers Poweron selftest failed Ensure that shipping screw is removed Ensure that the shipping bracket in the mailslot is removed Power cycle the jukebox If jukebox continues to fail poweron selftest press ENTER and record the error codes Call your service representative Before turning power to STANDBY ensure that the SCSI bus is inactive and will remain inactive while you are troubleshooting Going to STANDBY in this jukebox while the SCSI bus is active can cause data loss and or SCSI bus problems B Table 3 3 Troubleshooting Problem What to do Power to the jukebox failed while a disk was in the drive and did not return to READY after the power came back on Power cycle the jukebox If the poweron test is unsuccessful place the standby on switch to STANDBY Do not move the jukebox Moving the jukebox when there is a disk cartridge inside the drive risks damaging the drive Call your service representative No display messages Check that the fan in the front of the jukebox is running or the fan in the rear on the power
60. rmine that there are conflicts among SCSI IDs that are currently in use by your system and peripherals you will be placing on the bus plan to do the following steps as they apply to your situation e Ifyou choose to change IDs used by internal devices change the IDs at this time before you turn the host system NEXT OFF Ifyou choose to change the IDs of external peripherals other than this jukebox may want to change those IDs at this time PREVIOUS e Ifyou choose to change the IDs in this jukebox or an additional jukebox of this model you can do this during the next set of steps Connecting Power Adjusting IDs and Turning the Jukebox On Remember if you are installing two libraries of this type they will have the same default IDs 3 4 and 5 JUMP 1 Ensure that the mailslot shipping bracket and the shipping screw are removed If you will be changing SCSI IDs in the host finish changing them before doing the next step See the previous NOTE P CONTENTS 2 Ensure that your host computer is OFF and the jukebox standby on switch is in the STANDBY position The jukebox standby switch is in STANDBY when the STANDBY side of the switch is depressed The switch is shown by 2 on Figure 1 1 INDEX 3 Connect SCSI cables between the host the jukebox and the other peripheral perhaps another jukebox as shown in N Figure 1 5 4 Depending on your bus type put a single ended low voltage or SE LVD terminator on
61. rranty period begins on the date of delivery or on the date of installation if installed by HP If customer sched ules or delays HP installation more than 30 days after delivery warranty begins on the 31st day from delivery 6 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b soft ware interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site E 13 preparation or maintenance 7 THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE 8 HP will be liable for damage to tangible property per incident up to the greater of 300 000 or the actual amount paid for the product that is the subject of the claim and for damages for bodily injury or death to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product 9 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FO
62. service office ADDITIONAL TELEPHONE SUPPORT Table A 4 Singapore Customer Care Line for End Users 65 272 5300 HP RESELLER LOCATOR NUMBERS Table A 5 US 800 752 0900 Canada 800 387 3867 Mexico and South America 305 267 4220 12 JUMP WARRANTY HP PRODUCT DURATION OF WARRANTY C1118J C1119J One Year 1 HP warrants HP hardware accessories and supplies against defects in materials and workmanship for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants that HP software will not fail to execute its programming instructions for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects dur ing the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted customer will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to new in performance or may have been subject to inci dental use 5 The wa
63. slot is closed CONTENTS INDEX UNDERSTANDING DISPLAY WINDOW MESSAGES The jukebox displays messages according to your keypresses on the control panel One level of messages is to tell you which operation you have selected another level is to give you feedback to which options you are selecting under each operation Messages are also displayed that tell about operations that the host computer has initiated MESSAGES DURING OPERATOR SELECTIONS The display window shows you the operations you may select A description of each operation is given below Instruc tions for using and setting operations are given in the following sections See the note below READY the jukebox is ready for operation SECURE the jukebox is ready for operation in SECURE mode see Configuration 15 description in Table 3 1 CLOSE MS select to close the mailslot Configuration 32 is set see description in Table 3 1 OPEN MS select to open the mailslot Configuration 32 is set see description in Table 3 1 LOAD select to load disks through the mailslot EJECT select to eject disks through the mailslot TEST select to run internal jukebox tests tests are for service only PREVIOUS CONTENTS INDEX CONF select to customize the way the jukebox functions CONFigurations INFO select to retrieve performance information SCSI ID select to set the SCSI IDs for the jukebox controller and the optical
64. stor network Active termination uses voltage regulator the active component to regulate the power of the resistor network to provide more stable termina tion Active termination is always preferred over passive termination Depending on your SCSI device termination is supplied by a using a physical connector by flipping a dip switch or by selecting the termination setting in software Termination is always at both physical ends of the bus Note that all HP jukeboxes use active termination OPERATING THIS JUKEBOX ON A SCSI Bus 1 TERMINATOR SCSI DEVICE 2 3 BUS ADAPTER HOST INTERNAL 4 1 TERMINATOR SCSI DEVICE SCSI DEVICE 6 6 EXTERNAL 5 1 Terminator device required on each end of a SCSI bus to prevent reflected signals 2 SCSI Device a device on the internal SCSI bus 3 Host Bus Adapter SCSI bus connecting point 4 Host Internal SCSI components internal to the host computer 5 External SCSI components external to the host computer 6 SCSI Device SCSI device external to the host computer SINGLE ENDED HIGH VOLTAGE DIFFERENTIAL AND LOW VOLTAGE DIFFERENTIAL INTERFACES The SCSI bus is electrically implemented in three ways single ended high voltage differential and low voltage differ ential These terms come from the way the signals are asserted on the bus Single ended buses use a 5 volt si
65. t of jukeboxes go to www hp com support optical 16 HEWLETT PACKARD Expanding Possibilities OVERVIEW OF THIS APPENDIX This appendix contains important safety and regulatory information for the United States Finland Sweden Germany United Kingdom European Union and Japan PREVIOUS CONTENTS CDRH REGULATIONS USA ONLY The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented reg ulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The labels and artwork shown below indi cate compliance with CDRH regulations and must be attached to laser products marketed in the United States WARNING Use of controls adjustments or performing procedures other than those specified in this manual may result in haz ardous laser radiation exposure Complies with 21 CFR Chapter 1 Subchapter J Laser Class Information A black on yellow label which reads Class 1 Laser Product printed in English French Ger man Finnish Japanese and Spanish SAFETY AND REGULATORY INFORMATION UNITED KINGDOM TELECOMMUNICATIONS ACT 1984 The Hewlett Packard 125ex optical jukebox is approved under Approval Number NS G 1234 J 100003 for indirect connection to Public Telecommunication Systems within the United Kingdom
66. tem access permissions Check that your disk is the correct density and is HP qualified Check your host computer messages and host system documentation for interpretation of the error messages Check that the disk is not write protected see Figure 2 2 on page 2 6 Check www hp com support optical for assistance Call your service representative 42 HEWLETT PACKARD This appendix provides information on the following topics supplies and accessories Shipping screw specifications HP customer support SUPPLIES AND CUSTOMER SUPPORT SUPPLIES AND ACCESSORIES A full range of computer supplies may be ordered through a Hewlett Packard authorized dealer or sales office or by phoning or writing HP Direct Call 1 800 752 0900 for the location of your nearest authorized Hewlett Packard dealer To contact a Hewlett Packard sales representative see Table A 2 for a list of addresses and phone numbers of HP sales offices To phone HP Direct call 1 800 227 8164 USA 1 800 387 3154 Canada or 4122 780 8111 Europe To write to HP Direct use the following address HP Direct Hewlett Packard P O Box 58195 Santa Clara California 95052 USA SUPPLIES AND CUSTOMER SUPPORT Table A 1 Basic Supplies and Accessories Gbytes single disk Item HP Part Number 5 2 and 4 7 Gbyte Optical Disks Rewritable optical disk 2 048 bytes sector 5 2 8814
67. tes Check your host system manuals for information about checking the SCSI bus status 19 Turn the jukebox to STANDBY then ON to save the code in jukebox memory You can limit access to your jukebox by setting certain security options See Table 3 1 for information about configurations 15 20 31 and 32 15 OPERATING THE JUKEBOX CUSTOMIZING THE OPERATION OF THE JUKEBOX You can customize the way the jukebox operates by setting values in its configurations See Table 3 1 for a list of these configurations their default settings and possible settings NOTE Your security code is required to change security configurations 15 17 20 31 and 32 16 CHANGING A SECURITY CONFIGURATION Figure 3 8 Menu Tree Changing a Security Configuration gt o AL C2 EJECT tuos v CODE LJ CONF E e 4525 2 Ti CODE2 READY 17 Y MK Configurations that affect security of your disks in the jukebox are numbered 15 17 20 31 and 32 Table 3 1 describes these configurations During the process of setting the security configurations you are prompted for your current security code If you have not changed the default security code enter 0 0 0 If you have changed the security code to a different set of three dig its enter your code Setting a security code is described in Setting a New Security Code explained previously F
68. the SCSI connector of the last peripheral on the bus Caution Do not use a high voltage differential terminator 5 Go to the next steps Connecting Power Adjusting IDs and Turning the Jukebox On Eo 15 NEXP PREVIOUS JUMP CONTENTS INDEX CONNECTING POWER ADJUSTING IDS AND TURNING THE JUKEBOX ON If you are changing SCSI IDs on the host bus adapter to avoid conflicts change the IDs before turning host power OFF If you are changing IDs on one or two of this jukebox to avoid conflicts the following steps include this option 1 Ensure that your host computer 15 OFF and the jukebox standby on switch is in the STANDBY position 2 Plug the socket end of the power cord into the power port on the rear of the jukebox see 1 on Figure 1 1 Use the power cord supplied with the jukebox 3 Plug the other end of the power cord into a grounded electrical outlet Caution Placing the standby on switch to STANDBY does not remove all power from the jukebox To remove all power including primary power you must pull the jukebox power plug from the wall floor receptacle 4 Press the jukebox standby on switch to ON If you are connecting two jukeboxes place both jukeboxes to ON The remaining steps apply to both jukeboxes 5 Initially TESTING appears in the display window on the front of the jukebox Once the poweron test completes approximately 1 5 minutes READY displays If FAIL 1displays the poweron test
69. the additional peripheral place on the bus e What is the bus length available A basic review of SCSI and a discussion of the issues involved with connecting devices on a bus is in Appendix B Caution Do not connect a high voltage differential device onto the same bus as this jukebox Damage to the high voltage differential device interface electronics can occur Do not add a single ended device onto the bus if you intend the bus to be a low voltage differential bus The bus will switch to single ended mode if any single ended devices are detected If you mix single ended and low voltage differential devices causing single ended operation on total cabling longer than 9 8 feet 3 metres SCSI bus problems could occur This jukebox will operate in single ended mode but must be on a bus that is 9 8 feet 3 metres or less 13 Although this jukebox connects to a 68 pin SE LVD wide SCSI bus and host adapter the jukebox and its optical drives use 50 pin narrow SCSI bus internally See Appendix for a discussion of SCSI buses Do not force wide data transfers Figure 1 5 Connecting the Jukebox With Other SCSI Peripherals The default IDs for the jukebox are as follows Check to see if there will be any conflicts in this installation If you are installing another of this model jukebox on the same bus you have conflicts Autochanger jukebox robotics 3 14 Drive 1 4 Drive 2 5 if installed If you dete
70. the bus is active can result in data loss and or indeterminate bus states Check your host system manuals for information about checking the SCSI bus sta tus 7 Switch the jukebox standby on switch to STANDBY the back to ON to save the new SCSI ID in jukebox memory CHANGING AN OPTICAL DRIVE ID Start with READY or SECURE in the display 1 2 Press NEXT until SCSI ID displays Press ENTER AC ID displays 15 the jukebox controller Press NEXT until DRV 1 ID orDRV 2 Press ENTER DRV ID displays where which your selected drive is currently set Press NEXT until the ID you want displays ID if your jukebox has two drives displays 4 is the number of the drive you selected in step 3 and 2 is the ID to Press ENTER SET 15 a number from 0 7 displays briefly and then DRV ID 4 displays again The ID you chose 15 now set Press CANCEL two times to return to the RI EADY state 31 PREVIOUS JUMP CONTENTS CONFLICT displays if you attempt to set the jukebox controller and a drive to the same ID Repeat the procedure and reset one of the IDs to another non conflicting ID After you change an ID you may have to restart your host computer for the new ID to be recognized Caution Do not turn power to STANDBY in this jukebox until you are sure the SCSI bus is inactive Removing power from a SCSI peripheral when the bus is active can result in data loss and
71. to optical media cartridges in this jukebox Use of non HP gualified media could damage an optical drive If a drive failure or damage is attributed to the use of non HP qualified media HP will charge its standard time and materials charges to service the drive for the particular failure or damage A list of Hewlett Packard optical media is in Appendix A Table 1 PRINF To see a list of HP gualified media manufacturers go to the Product Information section at www hp com go optical HP reserves the right to change this list at any time These suppliers offer optical media products that have been qualified for use on Hewlett Packard systems However Hewlett Packard warrants only HP labeled media REVIOUS JUMP CONTENTS INDEX CHOOSING AN OPTICAL DISK TYPE Two disk types are available for use in the jukebox rewritable disks and write once disks To choose which type of disks to use consider these points e Rewritable optical disks data can be repeatedly written and erased e Write Once optical disks data can be written only once and the data cannot be altered or erased If you have a need for data security and audit trails write once disks may be a good disk choice e Both rewritable and write once disks come in three sector sizes 2 048 bytes sector 1 024 bytes sector and 512 bytes sector The sector size you choose depends upon what type of operating system you have in your host com puter and whi
72. ventions are used in this manual Emphasis Denotes important information Keycap Keys on the jukebox Computer Output Information displayed in the display window and screen menu items that you can select WARNING Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed Do not proceed until you fully understand an meet the required conditions Caution Cautions call attention to an operating procedure or practice that could damage the product if not correctly performed Do not proceed until understanding and meeting these required conditions Notes provide information that can be helpful in understanding the operation of the product IN THIS MANUAL This user s guide includes Chapter 1 Chapter 2 Chapter 3 Appendix A Appendix B Appendix C Glossary of Terms Index set up information for the HP SureStore Optical 125ex optical jukebox information about choosing and using optical disks features description operating instructions and troubleshooting information supplies and customer support operating this jukebox on a SCSI bus safety and regulatory information CONTENTS SETTING UP THE JUKEBOX Setting Up the 1 1 What you need for setting up the jukebox 1 2 hoosing a Locations 42 44 4400008 EROR C 1 3 Identifying Rear Panel
73. ver Should you need additional support call the CustomerCare Management Center in your region Electronic services and Customer Care Management Center numbers are given on the following pages E 7 If your jukebox fails after the warranty period contact your authorized HP dealer distributor or the nearest HP sales and service office TELEPHONE SUPPORT DURING WARRANTY To speak with someone for technical assistance within the hardware warranty of your product call a support represen NEXT tative at the location appropriate to your location as listed below Before calling please record the following information and have it ready when you contact your service representative A quick way to do this is by using Support Ticket in the Library Support Tools 2 0 for Windows 95 98 and NT PREVIOUS 4 0 This suite of tools is available on the web See Hewlett Packard Customer Support on page 7 Obtain the following information model number of your jukebox JUMP serial number brand and model of your host computer brand and model of your host computer SCSI adapter CONTENTS s N jukebox application software you are using and its version any jukebox driver you may be using that is separate from your jukebox application software and the version of this driver INDEX US AMERICA S CUSTOMER CARE MANAGEMENT CENTER Monday Friday 7am 5pm Mountain Time 970 635 1500 SUPPL
74. vice representative If you press CANCEL when FAIL is displayed you will exit the test process 35 TROUBLESHOOTING This section provides steps you can take when problems occur during operation To troubleshoot problems first refer to the procedures in this troubleshooting section More Information is available at the HP s Customer Care web site for optical jukeboxes at www hp com support optical Customer Care may also be accessed by going to www hp com and select HP Services and Support Information for jukeboxes is under the Information Storage category Another aid to troubleshooting is the Library Support Tools 2 0 These tools for Windows 95 98 and NT 4 0 are also available on the HP Customer Care site described above If a service call is necessary gather the following information before calling Contact numbers are listed in Appendix A A quick easy way to gather the information in the list below is to use Support Ticket in the Library Support Tools 2 0 model of your jukebox serial number e brand and model of your host computer brand and model of your host computer SCSI adapter e jukebox application software you are using and its version any jukebox driver separate from your jukebox application software and the version of this driver 36 E Table 3 3 Troubleshooting Problem What to do Jukebox won t power on e Check that the drive activity indicator light

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