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HP STORAGEWORKS SSL1016 User's Manual

1. Sequential Ops Start Resume Stop Home Tape Location Compression VE Slot Figure 52 Menv Tree Structure Security Security Set Password __ System Update Status Commands Configuration Diagnostic Tests Autoloader Eject SCSI ID Error Logs Status Tape to Mail Slot Ethernet Halt Test Version By Barcode Set IP Self Test Element Status By Location Dynamic DHCP Health Check H Drive From Drive Static IP Picker Test Status Right Magazine Set Subnet Mask Magazine Test Version Left Magazine Set Gateway Inventory Test Ethernet Enter Mail Slot Set SNMP Server Drive Read To Drive Set Time Server Drive Write To Location Time Drive Read Write Move Set Date Time Inventory Set Time Zone Enter Password Change Mode Log Out Random Cleaning Tape Mixed Load to Drive Sequential Unload From Drive Seq Cycle Mode Enter Cleaning Tape Cleaning Tape Eject Cleaning Tape Auto Clean Note For SSL1016 Ultrium 460 tape autoloaders drive logs and drive read write tests must be accessed using Library amp Tape Tools L amp TT is available at htto www hp com support tapetools All the functionality accessed from the scrolling menu is password protected Two levels of security are
2. Caution To prevent damage to the tapes and the tape drives position the N autoloader so that no cooling vents are located directly in front of the unit this helps minimize the amount of foreign debris entering the tape path Choose a location that meets the following criteria m Room temperature 10 C to 35 C 50 F to 95 F m Power source AC power voltage 100 V to 127 V or 200 V to 240 V Line frequency 50 Hz to 60 Hz m Air quality Minimal sources of particulate contamination Avoid areas near frequently used doors and walkways stacks of supplies that collect dust and smoke filled rooms Avoid placing the autoloader near printing machines as airborne ink contaminates tape drives Note Excessive dust and debris can damage tapes and tape drives m Humidity 20 to 80 relative humidity non condensing m Front Clearance about 2 inches about 5 cm from rack door about 6 inches about 15 cm from wall or solid object about 12 inches about 30 cm to insert a cartridge in the mailslot and about 28 inches about 71 cm to insert or remove a magazine SSL1016 Tape Autoloader Reference Guide 25 Installation and Configuration Required Tools and Hardware for Rackmount Installation You need a Phillips screwdriver to install your autoloader into a rack Make sure you have all the necessary parts you need before you begin installation You need the following parts m 8clip nuts plus four additional
3. Removing a Magazine When you want to remove several cartridges at once remove the magazine s first To remove a magazine On the main menu scroll to Commands Press Enter On the Commands submenu scroll to Eject Press Enter On the Eject submenu scroll to Right Magazine or Left Magazine Nn PF WN o Press Enter SSL1016 Tape Autoloader Reference Guide 81 Autoloader Operation You will hear a distinctive popping sound as the appropriate magazine is ejected from the autoloader Left magazine has been ejected or Right magazine has been ejected appears on the LCD Caution To prevent damage to the autoloader or the magazine use both hands when removing the magazine from the autoloader supporting the entire length of the magazine 7 Grasp the magazine by the handle with one hand and slide it out supporting it underneath with the other hand Note Once you eject a magazine you must fully remove it or fully re install it before powering off the autoloader Figure 54 Removing a magazine 82 SSL1016 Tape Autoloader Reference Guide Autoloader Operation Installing a Magazine To install a magazine Note Be sure you are vn the proper magazine for your autoloader DLT SDLT magazines are not compatible with the SSL1016 Ultrium 460 Autoloader Ultrium magazines are not compatible with the SSL1016 DLT1 Autoloader or the SSL10106 SDLT 320 Autoloader 1 Grasp the magazine by the handle
4. gt Dynamic y Static IP 016 117 076 045 Figure 28 Set Dynamic IP 8 Press Enter 48 SSL1016 Tape Autoloader Reference Guide Installation and Configuration 9 Reboot to change the IP address a Press and hold the power button on the front panel until Power Off appears on the LCD b Press the power button again to power on the autoloader The IP address is changed To set a permanent IP address On the main menu scroll to Configuration See Figure 25 Press Enter On the Configuration submenu scroll to Ethernet See Figure 26 Press Enter On the Ethernet submenu scroll to Set IP See Figure 27 Press Enter Scroll to Static IP See Figure 28 Press Enter we MAAN nM PF YN a At each position of the IP address scroll to the correct number and press Enter to advance your cursor Note Use the Escape key to backspace to a previous text box if necessary When you have set the IP address the autoloader displays Enter to save 10 Press Enter The Configuration submenu reappears and the permanent IP is now in effect You do not need to reboot the autoloader 11 Press Escape or Enter to return to the Ethernet submenu Subnet Mask Creating a subnet mask is a method to split IP networks into a series of subgroups or subnets to improve performance and security To set a subnet mask 1 On the main menu scroll to Configuration See Figure 25 2 Press Enter SSL1016 Tape Autolo
5. shows the location of the right protect switch By moving the switch on the bottom of the cartridge to the right the cartridge is write protected and by moving the switch to the left the cartridge is write enabled Figure 51 Write protect switch Ultrium 72 SSL1016 Tape Autoloader Reference Guide Autoloader Operation You can operate the autoloader by any of the following methods m Autoloader front panel Operate manually to insert and eject tapes and to unload magazines m Ethernet Web Administration The Ethernet connection lets you perform administrative functions remotely using Web Administration You can also move tapes within the autoloader through the Ethernet connection m Host backup software The SCSI bus connects the autoloader to the host server and the backup software You can perform any functions contained in the backup software Front Panel Components The front panel includes a blue backlit liquid crystal display LCD four function keys Z scroll up X7 scroll down J Enter and G Escape and two LEDs Function Keys Use the function keys to navigate through the menu and select options Use the up and down scroll buttons to position the cursor next to the item you want Once the cursor is in place press Enter to select the item To return to a previous menu without making a selection press Escape The Escape button can also function as a backspace key SSL1016 Tape Autoloader Ref
6. On the Sequential Ops submenu scroll to Start Nw ROI o Press Enter Moving first tape to drive is displayed To stop Sequential Mode operation On the main menu scroll to Commands Press Enter On the Commands submenu scroll to Sequential Ops Press Enter On the Sequential Ops submenu scroll to Stop Cart Nw PF wWN Press Enter Ejecting tape from drive is displayed To resume Sequential Mode operation 1 On the main menu scroll to Commands 2 Press Enter 3 On the Commands submenu scroll to Sequential Ops 4 Press Enter SSL1016 Tape Autoloader Reference Guide Installation and Configuration 5 On the Sequential Ops submenu scroll to Resume 6 Press Enter Ethernet Ethernet is the method the autoloader uses to access a network With an Ethernet connection you can remotely access the autoloader over the network to which it is connected To use the Ethernet connection you must define the following m A dynamic or static IP address for the autoloader m A subnet mask m An IP gateway If you want SNMP alerts or a link to a time server you must define the following m A Simple Network Management Protocol SNMP server for SNMP alerts m A Simple Network Time Protocol SNTP time server or set the time and timezone manually Note The DLT1 and SDLT autoloaders do not have a battery so if time is manually set it is lost and needs to be reset whenever the autoloader is power cycled A
7. The LCD has failed Replace the chassis assembly Autoloader is operating The autoloader is Go to the HP support website slowly incorrectly configured for compatibility for the operating requirements system hitp www hp com Drive is operating Drive head is dirty If the cleaning light is also on slowly clean the drive Media is worn out Try a new tape and discard the older media SSL1016 Tape Autoloader Reference Guide 127 Troubleshooting Table 13 Suggested Actions for Operational Problems Problem Probable Cause Suggested Action Backup server isn t For the SDLT and Ultrium capable of sending drives the backup server data to the drive fast needs to have lots of memory enough processing power a dedicated SCSI bus and a fast file system Network issues Most networks aren t capable of sending data fast enough to the SDi and Ultrium drives Therefore multiple network streams of data must be used for backups jcencumene Also look for igh network traffic which can affect backup restore performance SCSI issues Check termination and cable length Use LVDS SCSI and don t connect any Single Ended devices or terminators on the same bus as the autoloader Ultra 160 is recommended for Ultrium 2 performance Backup software isn t Make sure that the backup configured optimally software is configured for the best Povamance Block size at 64 and turn software compres
8. 8 Scroll to the label that corresponds to the cartridge you want to unload 9 Press Enter An hourglass appears on the LCD as the cartridge you want is ejected from the mailslot Wait until the hourglass disappears from the LCD before pulling out the cartridge To eject a cartridge by location On the main menu scroll to Commands Press Enter On the Commands submenu scroll to Eject Press Enter On the Eject submenu scroll to Cartridge Press Enter SI Dx Un soU de Scroll to By Location A map of all the magazine slots appears Occupied slots are indicated by an asterisk Scroll to the slot containing the cartridge you want to eject 9 Press Enter 80 SSL1016 Tape Autoloader Reference Guide Autoloader Operation An hourglass appears on the LCD as the cartridge you want is ejected from the mailslot Wait until the hourglass disappears from the LCD before pulling out the cartridge To eject a cartridge from the tape drive On the main menu scroll to Commands Press Enter On the Commands submenu scroll to Eject Press Enter On the Eject submenu scroll to Cartridge Press Enter Scroll to From Drive oN Q9 m FF 5m Press Enter An hourglass appears on the LCD as the cartridge you want is ejected from the mailslot Wait until the hourglass disappears from the LCD before pulling out the cartridge Note After ejecting a single cartridge immediately remove it from the mail slot when prompted
9. Power cycle autoloader Repeat checks after power cycle SSL1016 Tape Autoloader Reference Guide 131 Troubleshooting Table 14 Error Messages Error Message Description Suggested Repair 2A Invalid element status m Check host device driver m Make sure the software application is supported has the autoloader correctly configured and has the latest patches installed m Power cycle autoloader Repeat checks after power cycle 2B 2F Firmware tables and m Power cycle the autoloader and run the Health test stacks invali m Update firmware m Change position of the firmware jumper to enable secondary firmware image 1 Remove the DCA See Appendix D for instructions 2 Change the jumpers on the front of the DCA from vertical to horizontal or horizontal to vertical 3 Install the DCA 4 Power on the autoloader and if necessary attempt a firmware upgrade 30 Post Failure m Verify that the DCA and magazines are properly seated W Power cycle the autoloader 31 38 System Monitoring m Power cycle the autoloader and run the Health test type events m Check HP website for firmware updates 39 Offline No action required 3A Door locked No action required 3B Open front m Install magazine or magazine blank m Try a different magazine or magazine blank 132 SSL1016 Tape Autoloader Reference Guide Troubleshooting Table 14 Error Messages Error Message
10. To install firmware in other languages see Update Firmware in Chapter 4 SSL1016 Tape Autoloader Reference Guide 41 Installation and Configuration SCSI ID 42 To configure the autoloader you must set the following SCSI ID m Ethernet IP address if you are not using DHCP m SNMP server IP address for SNMP alerts m Time server IP address or the timezone date and time if configuring manually Note The DIT1 and SDLT autoloaders do not have a battery so if time is manually set it is lost and needs to be reset whenever the autoloader is power cycled m Control mode m Security option Each SCSI device attached to a server or workstation must have a unique SCSI ID For the DLT1 and SDLT autoloaders you need to set only one SCSI ID for the autoloader you do not need to set up separate SCSI IDs for the tape drive and autoloader Because the autoloader uses LUNs to address the drive and robotics only the autoloader requires a SCSI ID For the Ultrium 460 autoloader you must set two SCSI IDs one for the autoloader and one for the tape drive The default SCSI ID for the autoloader is 4 The default SCSI ID for the tape drive is 5 Check the IDs on all other SCSI devices that are on the SCSI bus including the SCSI host adapter and select an unused SCSI ID for the autoloader The default ID for the autoloader is 5 but you can select any unused number between and including 0 and 15 If the factory default SCSI
11. insert a label into the drive along with a cartridge the label may cause problems with or damage to the tape drive m Do not touch or allow direct contact with tape or tape leader Dust or natural skin oils may contaminate the tape and impact tape performance Do not expose the tape cartridge to moisture or direct sunlight Do not expose cartridges to extreme temperatures or humidity Refer to the documentation that comes with your tape media for appropriate operating and storage temperatures Do not expose tape cartridges to magnetic fields Avoid unnecessary opening of the cartridge door this can expose the tape to contamination or physical damage Do not drop the tape cartridges or subject the cartridges to physical shock Do not insert any cartridge that has been dropped into a tape drive without carefully inspecting for damage A dropped cartridge can have dislodged loosened or damaged internal components which can also damage the tape drive Do not take tape cartridges apart Do not leave cartridges in the tape drive when the autoloader power is off SSL1016 Tape Autoloader Reference Guide 67 Tape Cartridge Usage Transporting Tape Cartridges To safely transport tape cartridges m Always keep each tape cartridge in its protective plastic case when it is not in the tape drive m When carrying tape cartridges in their cases always orient the cases so that the grooves in the cases interlock This prevents the cas
12. Autoloader Status Version Left Magazine Right Magazine Barcode Scanner I E Slot Drive Status Version 19 10 Ul S N PM0242AAD00023 SDLT320 S N PMC41Y0293 Idle T31 2 Present Present Present Full Drive Idle SDLT320 Format Policy 51 0 Servo 51 0 dministration Lock SSL1016 Tape Autoloader Reference Guide 109 Autoloader Operation Set the Cleaning Mode 110 To enable the Auto Clean function you must have a slot designated for the cleaning tape cartridge If you or another user have already designated a slot that slot s number appears next to Cleaning Cartridge Location If a slot has not been designated the box is empty Note Auto Clean is not supported on Windows 2000 removable storage To set the cleaning tape slot 1 On any Web Administration page click Configurations 2 From the drop down list next to Cleaning Cartridge Location select the number of the slot in which you want to store the cleaning cartridge 3 Click submit ELA hp StorageWorks SSL1016 tape autoloader Web Administration E status Cleaning Tape POC 00046 00024 20 13 Enable or disable auto cleaning System Select which slot contains the cleaning tape or None to indicate that no cleaning tape is present Autoloader UHDL S N PM0242AAD00023 Auto Clean m SDLT320 Cleaning S N PMC41Y0293 Tape None F Autoloader Location Status Idle A Left Magazine Present psa Right M
13. HH MM 2001 01 01 12 00 se 24 hour format Time zone GMT 0 00 Figure 39 Date Time screen SSL1016 Tape Autoloader Reference Guide 55 Installation and Configuration Security Set Security 56 7 The first four digits represent the current year For each digit scroll to the correct number and press Enter to advance your cursor Note Use the Escape key to backspace to a previous text box if necessary 8 The next two digits represent the current month For each digit scroll to the correct number and press Enter to advance your cursor 9 The next two digits represent the current day For each digit scroll to the correct number and press Enter to advance your cursor 10 The next two digits represent the current hour For each digit scroll to the correct number and press Enter to advance your cursor 11 The last two digits represent the current minute For each digit scroll to the correct number and press Enter to advance your cursor Enter to save appears on the LCD 12 Press Enter Your autoloader includes a security option to password protect the autoloader s functionality The default security setting is Off meaning that no password is required However you can enable the security option so that users must enter a password to access functionality When you first power on the autoloader the security option is set to Off Use the following procedure to enable the security option If the passwor
14. ID 5 is not already being used by another device on the SCSI bus you do not need to change the autoloader SCSI ID from 5 if you do not want to Note Disregard the SCSI ID switch on the back of the DCA The autoloader does not use the switch to set the SCSI ID SSL1016 Tape Autoloader Reference Guide Installation and Configuration To set the SCSI ID 1 On the main menu scroll to Configuration Status Commands gt Configuration Diagnostics Figure 19 Main menu 2 Press Enter 3 On the Configuration submenu scroll to SCSI ID SCSI ID Ethernet Time Change Mode Figure 20 Select SCSI ID 4 Press Enter 5 Scroll to the number you want to set as the autoloader SCSI ID T J tochange Enter to continue SCSI ID 05 Figure 21 Set SCSI ID 6 Press Enter 7 Reboot for the new SCSI ID to take affect a Press and hold the power button on the front panel until Power Off appears on the LCD b Press the power button again to power on the autoloader The new SCSI ID is now in effect SSL1016 Tape Autoloader Reference Guide 43 Installation and Configuration Control Mode You can set the autoloader to either Random Mixed Sequential or Seq Cycle Mode The default control mode is Random Note If the I E slot is enabled the autoloader cannot be used in Mixed or Sequential Mode The Sequential mode supports certain backup applications that do not manage media During
15. Log in as Administrator Scroll to Cleaning Tape Location Press Enter Select an available slot no next to the slot number SSL1016 Tape Autoloader Reference Guide 119 Tape Drive Cleaning 9 Press Enter The selected slot has a next to the slot number 10 To deconfigure the slot press Enter again The selected slot no longer has a next to the slot number Inserting the Cleaning Tape There are two methods for inserting the cleaning tape m Load the cleaning tape directly into an ejected magazine and then reload the magazine Insert the cleaning tape through the mailslot To insert the cleaning tape through the mailslot I3 9s cU de a 9 On the main menu scroll to Command Press Enter On the Command submenu scroll to Cleaning Tape Press Enter Log in as Operator On the Cleaning Tape submenu scroll to Enter Cleaning Tape Press Enter A countdown appears on the LCD You have 20 seconds to insert the cleaning tape through the mailslot before it relocks Push the cartridge in When prompted press Enter The system accepts the tape If you try to load a cleaning tape through the mail slot without having configured a cleaning slot the autoloader rejects the tape Once you insert the cleaning tape through the mailslot do one of the following m Proceed directly to manual cleaning m Store the cleaning tape in a magazine slot to be used later Storing the Cleaning Tape When you s
16. Present Present Present Full Drive Idle SDLT320 Format Policy 51 0 Servo 51 0 k If a checkmark appears in the box next to DHCP the dynamic IP address option is enabled To set a permanent IP address a Click the box to remove the checkmark b move from box to box In the IP address fields type in the new address using your Tab key to If no checkmark appears in the box next to DHCP the permanent IP address option is enabled To change a permanent IP address in the IP address fields type in the new address using your Tab key to move from box to box SSL1016 Tape Autoloader Reference Guide 113 Autoloader Operation 5 To set the IP address from a permanent address to a dynamic address click the box next to DHCP and delete the IP address from the IP address fields 6 To change the IP address of the subnet mask gateway SNMP server or the time server a Click the box to left of the address you want to change to enter a checkmark b Type in the new address using your Tab key to move from box to box 7 Click submit Note If the preceding steps change the IP address the new address must be entered into the browser to continue using the Web Administration feature 114 SSL1016 Tape Autoloader Reference Guide Autoloader Operation Set Security Option When you enable the security option users must enter a password to access the autoloader s functionality A password allows either admi
17. Scanner Present I E Slot Full Drive View Diagnostic Test Progress Click View Status to view the status of the currently executing diagnostic test Click View Status again as desired to refresh the status information Drive Idle SDLT320 Format Policy 51 0 Servo 51 0 Status Version Figure 79 Diagnostic page 2 Click View Log Note See Chapter 6 Troubleshooting for a list of error messages When an error message appears in the status information you may need to run a diagnostic test To run a diagnostic test 1 Onany Web Administration page click Diagnostics 2 From the Test drop down menu select the diagnostic test that you want to run 3 Click submit SSL1016 Tape Autoloader Reference Guide 4 Autoloader Operation While the test is running you can view the status of the test by clicking View Status To refresh the status information click the Back button on your browser and then click the View Status button again To save the report click File Save As then navigate to the directory where you want it saved Set the System Time If your autoloader is not connected to a time server you can set the time manually with Web Administration Note The DIT1 and SDLT autoloaders do not have a battery so if time is manually set it is lost and needs to be reset whenever the autoloader is power cycled Enter the time zone first then the date and time If you want to inclu
18. This type of damage may reduce the life expectancy of the device To prevent electrostatic damage observe the following precautions m Avoid hand contact by transporting and storing products in static safe containers m Keep electrostatic sensitive parts in their containers until they arrive at static free workstations m Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly SSL1016 Tape Autoloader Reference Guide 145 Electrostatic Discharge Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts m Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper grounding wear the strap snug against the skin m Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats m Use conductive field service tools m Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part Note For more info
19. backup when one cartridge is read or written to the end of the tape the autoloader automatically returns that cartridge to its slot and loads the cartridge from the next higher numbered slot to the tape drive to be read or written to This continues until the backup software stops accessing the drive or until all the cartridges have been sequentially accessed In Random control mode you can specify which cartridge you want to use and where you want it to go You will probably use this mode the most In Mixed mode the autoloader supports both Sequential and Random mode functions This mode can be useful in network environment Note Do not use Mixed mode unless you are certain all applications support Mixed mode operation In Seq Cycle mode the autoloader automatically starts over with magazine slot 1 when the last cartridge is used slot 16 or highest filled slot If this control mode is not set the autoloader stops when the last cartridge available has been used In Seq Cycle mode the autoloader continues to cycle until a user stops it Cycle mode if you are sure that the size and frequency of your backups will not prematurely overwrite your data Caution Seq Cycle mode could cause data to be overwritten Only use Seq 44 SSL1016 Tape Autoloader Reference Guide Installation and Configuration To set the control mode 1 On the main menu scroll to Configuration Status Commands gt Configuration Diagnosti
20. built into the menu The lower level security is the operator level and the higher level security is the administrator level There is one password for each level SSL1016 Tape Autoloader Reference Guide 75 Autoloader Operation The administrator password accesses all the available functionality The operator password accesses all the functionality in the Commands and Status submenus Front Panel Functionality For most functions you can use either the front panel or the Web Administration tool through the Ethernet connection Setting Passwords Many functions on the autoloader may be password protected to ensure data integrity To access the menu items necessary to execute these functions you must first enter your password All passwords are six numeric digits To set a password see the section Set Passwords in Chapter 2 When a password has been entered all password protected functionality is available until the user logs out If you do not use the front panel for a period of time the logo reappears on the LCD When the logo reappears the autoloader has automatically logged you out You will have to re enter your password to access the menu functionality Default Front Panel Password Logout 76 The default password for the front panel is 000000 To logout 1 On the main menu scroll to Commands 2 Press Enter 3 On the Commands submenu scroll to Log Out 4 Press Enter Session Complete appear
21. cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this FCC declaration contact Hewlett Packard Company Regulatory Engineer MS E 200 825 14th Street S W Loveland CO 80537 Or call 970 898 1738 To identify this product refer to the Part Series or Model number found on the product Canadian Notice Avis Canadien Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada SSL1016 Tape Autoloader Reference Guide 141 Regulatory Compliance Notices European Union Notice Ce Products bearing the CE marking comply with the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community and if this product has telecommunication functionality the R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parentheses are the equivalent inte
22. e ii oobi bs f Le 19 DEA S Withee s v thee vate he or hen gh seed ed uoa e a y edu a VS PNE 19 NO s oec ce e SR Ryko ede REN M du Race TR SACR ope Bia toe 9 AA da 20 Pieke eiei in id diia pM iei quur 20 DS E NN 21 Barcode Reader add ia a ia A ES 21 Supported SOMware cia o lw d ets 21 SSL1016 Tape Autoloader Reference Guide 3 Contents 2 Installation and Configuration 0 cece cece cece ce ee eee eee eens 23 Preparation 12 22220 a SER ReaD St eee eed Se ede oda deber ee ue 23 SCSI Bus Requirements 00 on A ka GAG E A Ron Ae CERTA Te oe Re 23 SCSI Cable and Terminator Requirements 00 0 cee e eee eee ee eee 24 SCS Cable Length sers omes end as 24 ACCESSONES 205 tiara daa da laud alates braun dba doceas a hd dox end aus 24 Installation Location 4 osse ter ra Oe pe ee des 25 Required Tools and Hardware for Rackmount Installation lees 26 Rackmounting seredes eei E E e X RE RU descr d ere e c dre el dus a acd des nd 26 Removing the Autoloader From the Rack 1 0 0 0 ccc cece teens 34 Standalone Installation 2 eee eee n ene neae 34 Pr paration uoce acea iei E Ge e adalah da ORAS oe ee wk ee 34 Clearance 34 cosa eh eee ee eo oad A dog Gea ea cha ee ee e 35 SCS Connection oce pete eot eta trea dae dol aspe WD p wor ga 36 Daisy Chaming 2 2 km REPRE LET hee EAR Rr ker err d acr bee her dee dus 38 Ethernet Connection ss css ere EU Ra RE apa OUR eh e nde E T 38 Power On riada d oa la
23. in the first line of the block of text The third and fourth digits are the error code In the example above the error code is b9 In Table 14 you will see that this is an error event related to the picker SSL1016 Tape Autoloader Reference Guide Table 14 Error Messages Error Message 00 25 Description General software lags Troubleshooting Suggested Repair Power cycle the autoloader and run the Health test Check HP website for firmware updates 26 Message Send ID error Check SCSI Bus cables and terminators Make sure the host bus adapter is installed detected and configured properly Power cycle autoloader Repeat checks after power cycle 27 Message bad Check SCSI bus cables and terminators Make sure the host bus adapter is installed detected and configured properly Power cycle autoloader Repeat checks after power cycle 28 Message parameter bad Check host device driver Make sure the software application is supported has the autoloader correctly configured and has the latest patches installed Check SCSI bus cables and terminators Make sure the host bus adapter is installed detected and configured properly Power cycle autoloader Repeat checks after power cycle 29 Invalid element Check host device driver Make sure the software application is supported has the autoloader correctly configured and has the latest patches installed
24. is also compatible with most popular backup software applications Note Information on specific supported operating systems and backup applications can be found at htto www hp com and at vendor websites SSL1016 Tape Autoloader Reference Guide 21 Overview 22 SSL1016 Tape Autoloader Reference Guide Installation and Configuration Preparation Make sure that the work area is free from conditions that could cause electrostatic discharge ESD See Appendix B Electrostatic Discharge for additional information You will need a 2 Phillips screwdriver for rackmount installations SCSI Bus Requirements The autoloader contains a SCSI interface that supports both Single Ended SE and Low Voltage Differential LVD communication however data transfer rates and SCSI cable lengths will be reduced if an SE connection is used The autoloader is not compatible with a High Voltage Differential HVD SCSI bus The following SCSI host adapter cards are currently supported on the autoloader Table 2 Supported Adapters Adapter DLTI SDLT 320 Ultrium 460 64 bit 66 MHz Dual Channel Wide yes yes yes Ultra3 SCSI adapter VD 64 bit 66 MHz Single Channel Wide yes yes yes Ultra3 SCSI adapter LVD 64 bit Dual Channel Wide Ultra2 SCSI yes yes no adapter SE and LVD Note For best performance an LVD connection is recommended SSL1016 Tape Autoloader Reference Guide 23 Installation and Configu
25. move a single cartridge from one location to another inside the autoloader 1 2 3 4 On the main menu scroll to Commands Press Enter On the Commands submenu scroll to Move Press Enter The Move screen appears Under From scroll to the current location of the cartridge you want to move Occupied slots are indicated by an asterisk Note If you select an empty location No Source Element appears on the LCD Choose a different location 6 7 Press Enter Under To scroll to the location to which you want to move the cartridge Occupied slots are indicated by an asterisk Note If you select a location that is already occupied Destination Full appears on the LCD Choose a different location 8 Press Enter The LCD displays Ent or Esc below your selections Press Enter An hourglass appears on the LCD as the autoloader moves the cartridge to its new location SSL1016 Tape Autoloader Reference Guide 79 Autoloader Operation Ejecting a Single Cartridge You can remove a single cartridge from the autoloader by specifying the desired cartridge by barcode or location or by choosing the cartridge currently in the tape drive To eject a cartridge by barcode On the main menu scroll to Commands Press Enter On the Commands submenu scroll to Eject Press Enter On the Eject submenu scroll to Cartridge Press Enter DA ON GU e c NS Scroll to By Barcode A barcode label appears
26. movement Inventory Takes a snapshot of the current labels recorded for each cartridge present then performs and inventory and compares the new results to the snapshot Drive Read Write Performs a write of two full tracks of data followed by a read and if the drive is capable performs a compare on the data Verifies the write read statistics to determine if there is a write or read problem with the drive Caution Running this test may overwrite existing data on the tape Do not use a tape containing current or critical data 138 SSL1016 Tape Autoloader Reference Guide Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment that is personal computers The FCC requires devices in both classes to bear a label indicating the interference
27. ors b ro d e daa 143 B Electrostatic Discharge ios sod vow seed esas ee has ve es bees 145 Grounding Methods secc 0 cece ee kia knea ikee 146 C Specifications sace bicewc eke core nese emia ewe hee eee es 147 Physical Specifications cesses a Rd he 9 e ue ea EX e en 147 Performance Specifications 0 0 cece ccc ee eee nent e nea 147 Power Specifications cc cseccceciiecriicir teen nee teen eee 148 Environmental Specifications 0 0 0 0 cece cece e 149 Acoustic and Noise Limits hn 149 Safety and Regulatoryice supa doe RHET REC Rs e eee gare 150 D Upgrading or Replacing the DCA o ooooooocoooomommom o roso 151 Configuration and Tools 0 0 c cece cece cent I 151 Remoymg a DCA ioe cyte dhe ea ae Lee ae Lae pr a pe p ees Rap a ca gs 151 Installing a DCA 52e bed E dig awhd bide ide clot te beaded Acuna 155 A E aw Sara see cab a dri dca femur heen ana wae 157 SSL1016 Tape Autoloader Reference Guide 7 Contents 8 SSL1016 Tape Autoloader Reference Guide about this guide This reference guide provides information to help you Install and configure the autoloader Properly use and maintain tape cartridges Operate the autoloader Troubleshoot the autoloader Upgrade or replace Customer Replaceable Units About this Guide topics include m Conventions page 10 m Rack Stability page 12 m Getting Help page 13 SSL1016 Tape Autoloader Reference Guide 9 About this Guide Co
28. page click Commands 2 On the Commands page click Inventory If the autoloader is not able to successfully execute a move or inventory command try executing a HOME command and then retry the move or inventory command again The HOME command resets the autoloader as a means to help the autoloader recover from an unknown internal condition You should very rarely need to use this command To set to Home 1 On any Web Administration page click Commands 2 On the Commands page click Home SSL1016 Tape Autoloader Reference Guide 103 Autoloader Operation Run Diagnostic Tests 104 If the status information indicates an error view the event log To view the event log 1 Onany Web Administration page click Diagnostics Bhup hp StorageWorks SSL1016 tape autoloader Web Administration ma Diagnostics Use this section to run Diagnostic Tests There are two categories of tests Loader POC 00016 00024 14 55 tests and Drive tests Select a test from the drop down list and click submit to start System execution The Loader tests require that you specify a loop count where applicable zm these tests begin execution immediately after you click submit The Drive tests require Autoloader S N PM0242AAD00023 additional setup parameters which are presented after you choose the test and press submit pada SDLT320 S N PMC41Y0203 Test selectone H ATTI Count 1 Status Idle Version T31 2 Right Magazine Present Barcode
29. surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards Enclosed area contains no operator serviceable parts WARNING To reduce the risk of injury from electrical shock hazards do not open this enclosure interface connection j 2 Any RJ 45 receptacle marked with these symbols indicates a network WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component Contact with this surface could result in injury WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching SSL1016 Tape Autoloader Reference Guide 11 About this Guide 4 Power supplies or systems marked with these symbols indicate the presence of multiple sources of power EE EE WARNING To reduce the risk of injury from electrical shock remove all power cords to completely disconnect power from the power supplies and systems component exceeds the recommended weight for one individual to Any product or assembly marked with these symbols indicates that the handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidel
30. switch to the desired position DIT IV Cartridges Figure 49 Write protect switch DLT IV O Write protected An orange indicator appears above the switch Write enabled SSL1016 Tape Autoloader Reference Guide 69 Tape Cartridge Usage 70 Write Protect Switch Position Write Protected with the hub facing down and the OU ide write protect switch facin as shown in Figure 49 s the switch to the left Write Enabled with the hub acing down and the write protect switch facin yav as shown in Figure 49 slide the switch to the right Table 6 Write Protect Switch Positions Orange Indicator Visible Not visible Result m Data cannot be written to the tape W Existing data on the tape cannot be overwritten m Additional data cannot be appended to the media Unless the cartridge is write protected via software m Data can be written to the tape W Existing data on the tape can be overwritten m Additional data on the tape can be overwritten SSL1016 Tape Autoloader Reference Guide Tape Cartridge Usage SDLT 320 Cartridge Figure 50 illustrates using the write protect switch By moving the switch to the left O the cartridge is write protected and by moving the switch to the right 6 the cartridge is write enabled Figure 50 Write protect switch SDLT 320 SSL1016 Tape Autoloader Reference Guide 71 Tape Cartridge Usage Ultrium Data Cartridge
31. table remove the top cover and slide or remove the jammed cartridge Reassemble the autoloader and prior fo reinstalling the autoloader in the cabinet run the Health test from the front panel m Ifthe same cartridge jams remove it from the system as a bad cartridge Verify there are no foreign labels or stickers on the cartridge m f the autoloader always jams going to or from the same magazine replace the magazine m If jam is random contact HP customer support If you still have a question after reading this guide see Getting Help in the preface SSL1016 Tape Autoloader Reference Guide 137 Troubleshooting Diagnostic Tests Table 15 lists the diagnostic tests Table 15 Diagnostic Tests Test Description Halt Cancels any currently running test Self m Checks the ability of the picker to properly rotate and translate m Verifies that installed magazines function correctly Health m Verifies picker movement m Verifies magazine movement m Updates inventory m Verifies ability to move cartridge to and from each magazine element m Verifies drive communication and ability to move a cartridge to and from the drive m Verifies that a cartridge can be moved to and from the mail slot Picker W Performs a full picker translation calibration W Performs a full picker rotation calibration Magazine W Performs left and right magazine calibration m Verifies successful slot
32. the desired SCSI ID for the tape drive Either a power cycle via the front panel button or a system reset via the System Reset command found on the Diagnostics frame is required for changes to take effect SCSI ID Mode Choose a mode in which the system tapes will be written Either a power cycle via the front panel button or a system reset via the System Reset command found on the Diagnostics frame is required for changes to take effect Random Mixed O Configuration Page POC 00046 00024 12 48 System Autoloader Drive Autoloader Status Version Left Magazine Right Magazine Barcode Scanner I E Slot Drive Status Version UHDL S N PM0242AAD00023 SDLT320 S N PMC41Y0293 Idle T31 2 Present Present Present Full Drive Idle SDLT320 Format Policy 51 0 Servo 51 0 Usually after you have set the options you click a Submit button to implement the new settings Next to all Submit buttons is a Reset button The Reset button does not reset the autoloader to its default settings it just clears the settings in the option so that you can change them 100 SSL1016 Tape Autoloader Reference Guide Autoloader Operation View Status Information To view status information from Web Administration you only have to open it You do not need to execute any command to see it because the status information appears on the right side of every page This information is updated automatic
33. the mailslot and about 28 inches about 71 cm to insert or remove a magazine at the front SSL1016 Tape Autoloader Reference Guide 35 Installation and Configuration SCSI Connection The SCSI connection lets the host computer communicate with the autoloader Note If you do not already have a compatible and available SCSI HBA installed in the host computer install one before proceeding Caution When Pd cables be careful not to damage the SCSI pins on the connectors Damaged pins will cause the connection to fail To make the SCSI connection 1 Ifthe host computer is connected to a network check with the system administrator before turning off power Properly power off all peripheral devices connected to the host computer Power off the host computer Install the supplied 68 pin 6 foot 1 83 meter SCSI cable to the double stacked SCSI connector that is on the back of the DCA and tighten the screws You can install the SCSI cable in either port Note Use an appropriate cable that matches your host connector 36 SSL1016 Tape Autoloader Reference Guide Installation and Configuration Figure 16 Attaching the cables Note The connector on the end of the cable is offset Make sure that you install it with the correct orientation so that you can fit a terminator or another cable in the other port 5 If the autoloader will be the last device on the SCSI bus install the supplied SCSI term
34. 1016 Tape Autoloader Reference Guide
35. Description Suggested Repair 3C Over temp m Verify that room temperature is within specifications m Check that there is adequate clearance for airflow m Clear debris from any openings of the autoloader both in the front and the back m Verify that both fans are working If fans are bad contact HP customer support Power off the autoloader and allow it to cool customer support u 3D Drive error m a different piece of media If that also fails contact H 3E Load error m Verify you are using the correct type of media m Verify cartridge does not have labels or other matter placed anywhere on the calla except where labels are expected to be placed m Try to load a different piece of media If multiple pieces of media fail contact HP customer support 3F Unload error m Verify cartridge does not have labels or other matter placed anywhere on the cartridge except where labels are expected to be placed m Try to load a different piece of media If multiple pieces of media fail contact HP customer support 60 69 Internal Power cycle the autoloader communication events AO A4 Picker servo errors m Run Picker test Run Health test If problem continues power cycle the autoloader and repeat the tests SSL1016 Tape Autoloader Reference Guide 133 Troubleshooting Table 14 Error Messages Error Message Description Suggested Repair A5 Source element m Verify that the expected so
36. Eres Co dor dba 71 Ultrium Data Cartridge leseeeeeeee eens 72 4 Autoloader Operati n citarse a 73 Front Panel Components 0 ccc eaa a a aa nee nen eens 73 Eunctiom Keys ai cod edased shania prada Funk cid delat eas dean Dee 73 LEDS erosiones 74 LED a ba 74 Front Panel Functionality ooooococococoocrr eect ene eens 76 Setting Passwords oos A A a 76 Default Front Panel Password eee eens 76 LOL ici os MP 76 Using Data Cartridges o oo oooocococcrr rr 77 Inserting a Single Cartridge llle TI Moving a Single Cartridge 0 2 eee cece eee 79 Ejecting a Single Cartridge o ooooccoccococonco eee 80 Removing a Magazine venados adas aaa ia da aa paca dates 81 Installing a Magazines essc lese eke ca 83 Inserting and Removing Cartridges llle 84 Manually Removing a Magazine llle 85 Changing the Orientation llle 87 Viewing Status Information lle 88 Autoloader Status AAA pte paco a edo sa Re ap oe qus re eadera 89 View Firmware Version lesse hn 91 View El ment Status i user deed ppt ade es a ee ea eg oe 92 View Tape Drive Status 2 0 eee m 93 View Tape Drive Version 00 cece teen eens 94 View Ethernet Information 0 0 0 cece eee eens 95 Run Inventory sese eer m eR m eh Rhea ER Re TERE LE Ea 95 Set Data Compression s ois mem v E te lec Ea gie pace bu dla 96 Update Firmware ne ogee ate eee ae x ad
37. Escape View Tape Drive Status To view the tape drive status On the main menu scroll to Status See Figure 61 Press Enter On the Status submenu scroll to Drive Info See Figure 62 Press Enter On the Drive Info submenu scroll to Status See Figure 63 Nan PF WN E Press Enter A list of messages similar to the following screen appears SCSI ID 5 Loader LUN 1 Compression Enabled Drive Cart Present Figure 69 Drive status screen SSL1016 Tape Autoloader Reference Guide 93 Autoloader Operation Table 10 Tape Drive Status Messages SCSI ID The number indicates the autoloader SCSI ID number Loader LUN The number indicates the Logical Unit Number of the autoloader Compression Indicates whether the tape drive compression is enabled or disabled Drive Cart Indicates whether a cartridge is present in the drive View Tape Drive Version 94 To view the tape drive version Press Enter Press Enter Nw PF wWN a Press Enter On the main menu scroll to Status See Figure 61 On the Status submenu scroll to Drive Info See Figure 62 On the Drive Info submenu scroll to Version See Figure 63 A list of messages similar to the following screen appears Product Type DLT 1 Policy Version 35 52 Servo Version 65 6 Figure 70 Tape drive version screen Table 11 Tape Drive Version Messages Product Type The number indicates th
38. SI cable 6 Onthe power switch on the back of the DCA press the to power on the autoloader SSL1016 Tape Autoloader Reference Guide 155 Upgrading or Replacing the DCA 156 SSL1016 Tape Autoloader Reference Guide A altitude 149 authorized reseller HP 13 auto clean 124 autoloader front view 15 internal view 20 IP address 47 rear view 18 status 89 status messages 90 C cartridges ejecting 80 inserting into mailslot 78 inserting single 77 moving 79 using 77 cleaning auto 124 manual 122 cleaning tape ejecting 122 inserting 120 storing 120 configuration menu 41 control mode setting 44 SSL1016 Tape Autoloader Reference Guide conventions document 10 equipment symbols 11 text symbols 10 cooling fans 18 D daisy chaining 38 date setting 55 DCA described 20 installing 155 removing 151 replacing 151 default password 76 100 document conventions 10 element status 92 equipment symbols 11 error messages 129 Ethernet configuring 47 connector 19 view information 95 ethernet connection 38 European Union Notice 142 157 Index F fans cooling 18 firmware updating 97 view version 91 front panel components 73 default password 76 function keys 16 73 G getting help 13 H handles rackmount installing 30 height rackmount 147 help obtaining 13 HP authorized reseller 13 storage website 13 technical support 13 humidity 149 installation location 25 preparation 23
39. The autoloader is equipped with two cartridge magazines The magazines are removable and each magazine accommodates up to eight cartridges The magazines store your data tape cartridges and can also store your cleaning cartridge Figure 3 Magazine SSL1016 Tape Autoloader Reference Guide 17 Overview Rear View The fans and connection ports are visible on the back of the autoloader Figure 4 Autoloader rear view O AC power plug Switches factory use only Fan O SCSI connectors Manual magazine eject slot Manual magazine eject slot O Ethernet connector Cooling Fans The autoloader has a system cooling fan plus a second fan to cool the power supply These fans maintain the acceptable temperature range for the tape drive path and all internal electronics See Appendix C Specifications for details about required specifications AC Power Plug The autoloader requires a 110 220 volts AC power connection 18 SSL1016 Tape Autoloader Reference Guide Overview Ethernet Connection The ethernet connection lets you connect the autoloader to a network enabling remote administration Via the network the autoloader can access an SNMP server and a Simple Network Time Protocol SNTP time server The ethernet connection supports File Transfer Protocol ftp and Hyper Text Transfer Protocol http You can download firmware updates using ftp and per
40. Time Protocol SNTP The autoloader uses this information to time stamp information in its memory To set a time server Nw Borm On the main menu scroll to Configuration See Figure 25 Press Enter On the Configuration submenu scroll to Ethernet See Figure 26 Press Enter On the Ethernet submenu scroll to Set Time Server See Figure 27 Press Enter SSL1016 Tape Autoloader Reference Guide Time Installation and Configuration 7 Ateach position of the server address scroll to the correct number and press Enter to advance your cursor Time Server 492 005 044 041 Figure 32 Setting the time server address Note Use the Escape key to backspace to a previous text box if necessary When you have set the server address the autoloader displays Enter to save 8 Press Enter Time Server changed to appears on the panel display You do not need to reboot the autoloader 9 Press Escape or Enter to return to the Ethernet submenu If you cannot access a time server because your server does not support SNTP or for security reasons you can set the time manually If you want to include time changes such as daylight savings time you must make those changes manually as well Note The DIT1 and SDLT autoloaders do not have a battery so if time is manually set it is lost and needs to be reset whenever the autoloader is power cycled To set the timezone 1 On the main menu scroll to Configura
41. ader Reference Guide 49 Installation and Configuration IP Gateway 50 my ON us 100 On the Configuration submenu scroll to Ethernet See Figure 26 Press Enter On the Ethernet submenu scroll to Set Subnet Mask See Figure 27 Press Enter At each position of the mask address scroll to the correct number and press Enter to advance your cursor Subnet Mask 255 255 195 000 Figure 29 Setting the Subnet Mask Note Use the Escape key to backspace to a previous text box if necessary When you have set the mask the autoloader displays Enter to save Press Enter SUB addr changed to appears on the LCD You do not need to reboot the autoloader Press Escape or Enter to return to the Ethernet submenu An IP gateway is a device that converts data into the IP protocol To set an IP gateway Nn PWD On the main menu scroll to Configuration See Figure 25 Press Enter On the Configuration submenu scroll to Ethernet See Figure 26 Press Enter On the Ethernet submenu scroll to Set Gateway See Figure 27 Press Enter SSL1016 Tape Autoloader Reference Guide SNMP Server 7 Installation and Configuration At each position of the gateway address scroll to the correct number and press Enter to advance your cursor Default Gateway 016 117 065 001 Figure 30 Setting the gateway address Note Use Escape to backspace to a previous text box if necessary When you ha
42. agazine Present Barcode Scanner Present Import Export Slot I E Slot Full Enable or disable import export slot support Gsm When this feature is enabled one of the storage slots will be used to emulate an import export element Status T E Slot m Drive Idle SDLT320 Format je Policy 51 0 Version Servo 51 0 Administration Lock e amp Figure 84 Cleaning Tape If you want to set the Auto Clean option use the following procedure To clean the tape drive manually use the Move function to load and unload the cleaning tape from the tape drive SSL1016 Tape Autoloader Reference Guide Autoloader Operation To set Auto Clean 1 On any Web Administration page click Configurations 2 Ifacheckmark appears in the box next to Enable Auto Clean the option is enabled To disable Auto Clean click the box to remove the checkmark If no checkmark appears in the box next to Enable Auto Clean the option is disabled To enable Auto Clean click the box to enter a checkmark 3 Click submit Note A cleaning tape should be present in the cleaning tape slot to configure Auto Clean When Auto Clean is turned off the cleaning tape is ejected to the mailslot SSL1016 Tape Autoloader Reference Guide 111 Autoloader Operation Set the Import Export Slot To set the I E slot 1 Onany Web Administration page click Configurations 2 Ifacheckmark appears in the box next to T E Slot the I E slot is enabled 3 If n
43. ailslot door is closed m Power cycle the autoloader m Set the autoloader to Home using Web Administration Command page Run the Health test If error continues contact HP customer support A9 Picker full m Look in the front of the autoloader and confirm the picker is full Power cycle the autoloader Run the Health test Set the autoloader to Home using Web Administration Command page B Contact HP customer support if the problem continues and prevents normal operations AA Picker cartridge m Perform picker test sensor error Perform the Health test If problem prevents the test from running contact HP customer support AB Drive path sensor m Run the Health test error Power cycle the autoloader AC Mail slot door sensor m Inserta cartridge into the autoloader via the mail m Power cycle the autoloader SSL1016 Tape Autoloader Reference Guide 135 Troubleshooting Table 14 Error Messages Error Message Description Suggested Repair AD Mail slot solenoid W Insert a cartridge into the autoloader via the mail error slot m Power cycle the autoloader AE Unknown servo error Run the Health test AF Error log information No action required event BO BF Error events related m Run the Picker test cabe id m Run the Health test translating correctly m Power cycle the autoloader CO Unknown motor error m Run the Health test m Pow
44. ally every 10 seconds so the status you see is real time information Move Tapes To move a tape 1 On any Web Administration page click Commands 2 From the drop down menu under Move tape from select the current location of the tape you want to move Note You can also click the slot on the graphic to select it 3 From the drop down menu under To select the location to which you want to move the tape 4 Click submit SSL1016 Tape Autoloader Reference Guide 101 Autoloader Operation 102 Moving Tapes Mouse over a tape to view its barcode identification Follow the steps below to move tapes from one location to another 1 From select one Fl 2 To Inventory Click Inventory to perform POC 00046 00024 13 51 System Autoloader ee S N PM0242AAD00023 s paiva S N PMC41Y0293 Autoloader Status Idle Version 131 2 Left Magazine Present Right Magazine Present Barcode Scanner Present 1 E Slot Full Drive Drive Idle SDLT320 Format Policy 51 0 Servo 51 0 Status Version Figure 78 Moving tapes using Web Administration SSL1016 Tape Autoloader Reference Guide Autoloader Operation Run Inventory Set to Home The autoloader automatically runs an inventory when you power it back on or insert a magazine If you need to run an inventory in addition to this you can use Web Administration to do it remotely To run an inventory 1 On any Web Administration
45. ark appears the compression option is disabled a To leave the compression option unchanged press Escape b To change the compression option press Enter Update Firmware Autoloader firmware can be updated by using Library amp Tape Tools L amp TT Additional details can be obtained at http www hp com support tapetools Configuration To change any Ethernet configurations see Ethernet in Chapter 2 Import Export Slot Note Any change requires a power cycle of the autoloader and reconfiguration of the ISV software To change the configuration of the Import Export slot 1 On the main menu scroll to Configuration Status Commands gt Configuration Diagnostics Figure 74 Main menu 2 Press Enter SSL1016 Tape Autoloader Reference Guide 97 Autoloader Operation 98 3 On the Configuration submenu scroll to I E Slot Cleaning Tape Compression P E Slot Security Figure 75 Configure Import Export Slot 4 Press Enter If a check appears next to Import Export Slot the I E slot is enabled If no checkmark appears the I E slot is disabled a To leave the I E slot unchanged press Escape b To change the I E slot press Enter Any change requires a power cycle of the autoloader and reconfiguration of the ISV software If the autoloader is not power cycled m The changes will not occur m The front panel red LED flashes and displays a Please power cycle m
46. artridge from its slot and inserts it into the tape drive After completing the cleaning cycle the autoloader returns the cleaning cartridge to its slot When Auto Clean is enabled the autoloader automatically cleans the tape drive when a Cleaning Required status occurs During the cleaning cycle the LCD displays messages indicating the progress of the process m Loading Cleaning Cartridge The autoloader is loading the cleaning cartridge from its magazine slot into the tape drive Cleaning Drive The cleaning cartridge is running in the tape drive Unloading Cleaning Cartridge The autoloader is returning the cleaning tape to its magazine slot Note If you enable Auto Clean make sure the cleaning option in your backup software is turned off Before you enable the AutoClean option you must designate which slot contains the cleaning cartridge and load the cleaning cartridge into that slot If you have not done this the autoloader will not allow you to enable Auto Clean To set Auto Clean 1 On the main menu scroll to Configuration 2 Press Enter 3 On the Configuration submenu scroll to Cleaning Tape 4 Press Enter 2 Log in as Administration SSL1016 Tape Autoloader Reference Guide Tape Drive Cleaning 6 On the Cleaning Tape submenu scroll to Auto Clean On Off If Auto Clean is enabled the menu item appears as Auto Clean On If Auto Clean is disabled it appears as Auto Clean Off 7 To change the se
47. c ee e a Ee Dass we 97 CoOnmPuratONsaawcidautdalewede atestado eis been ER BUDE deed 97 Import Export Slot 0 eee eene e e iE E E a 97 Web Administration 1 22 vea AA OUT ees Rae owe A 99 Default Password ose cca ceea siia dea cina d tinina Deae E E e a a 100 SSL1016 Tape Autoloader Reference Guide 5 Contents View Status Information 2 0 00 eee teen enn ee 101 Move Tapes epee seek RR Rer ee AE e e che e Hoe edo eS d 101 RUN TOVEMOLY AA O 103 Set to HOME osc chad eee eee da uy ede ACE ee eee eee 103 Run Diagnostic Tests osse Sead o ew olen E ee 104 Set the System Times i a ss ceaaed studs p ee ea ie ee a 105 Change the SCSI ID 52a x apes RP Se NES ee dee e eros 107 Set the Control Mode eaae o verae ea b P edad Oe gre ace da 108 Set the Compression sceri eons wt ede ges ke ee Re RR HR PE e dba 109 Set the Cleaning Mode 1 1 ee 110 Set the Import Export Slot 0 0 2 ene 112 Set Ethernet Configurations 20 llle 113 Set Security Option ccs siss daea nii iaai cee eee eee hee 115 Set Passwotds eeu pecu ye e age e or app eR ede ae ee ees 116 Update the Firmware o oooooocococcor RII e 117 5 Tape Drive Cleaning avr EI OK ERSERE 6 Ta 119 Configuring the Cleaning Tape Location 2 0 0 cece eee eee eee 119 Inserting the Cleaning Tape 0 0 0 eee RII III 120 Storing the Cleaning Tape 00 eee eh 120 Byecting the Cleaning Tape iiis dna edi er ER da pa a da RS 122 Ta
48. clip nuts included with your rack if using the optional installation rails 2 U channel brackets with spring clips 2 rear support brackets 8 rear support bracket screws 8 mounting screws plus four additional mounting screws if using the optional installation rails m Rack template Rackmounting 26 AN WARNING It takes two people to safely rackmount your autoloader AN WARNING Before you begin make sure that the rack is sufficiently stable If provided lower the rack leveler feet and make sure any required stabilizers are installed If provided extend the rack anti tip device Failure to extend the anti tip device could result in personal injury or damage to the tape autoloader if the rack tips over gt Caution Do not remove the top cover of the autoloader during the installation process Removing the top cover could result in damage to the autoloader It also causes the autoloader chassis to bow and prevents correct installation gt Caution Make sure that the rack and all equipment mounted in the rack have a reliable ground connection Verify that the total current of the rack components does not exceed the current rating of the power distribution unit or outlet receptacles SSL1016 Tape Autoloader Reference Guide Installation and Configuration To rackmount the autoloader 1 Use the template that shipped with the library to mark the location of the clip nuts and mounting har
49. cs Figure 22 Main menu 2 Press Enter 3 On the Configuration submenu scroll to Change Mode SCSI ID Ethernet Time gt Change Mode Cleaning Tape Figure 23 Select Change Mode 4 Press Enter The mode options appear A checkmark appears after the enabled mode Y Random Mixed Sequential Seq Cycle Mode Figure 24 Mode Options 5 Do one of the following m To change the control mode scroll to the desired mode and press Enter A checkmark appears Press Enter again m To leave the control mode unchanged press Escape 6 Reboot for the new mode to take affect a Press and hold the power button on the front panel until Power Off appears on the LCD b Press the power button again to power on the autoloader The new control mode is now in effect SSL1016 Tape Autoloader Reference Guide 45 Installation and Configuration Note When you enable the Sequential mode LUN 1 no longer appears on the SCSI bus Sequential Mode Operation 46 If you enable the Sequential control mode you must use the Sequential Ops submenu under the Commands menu to operate the autoloader after it has been rebooted m Start allows you to load the first cartridge m Resume allows you to continue if the cycle was stopped m Stop stops the cycle To start Sequential Mode operation On the main menu scroll to Commands Press Enter On the Commands submenu scroll to Sequential Ops Press Enter
50. de time changes such as daylight savings time you must set those manually when they occur To set the time zone 1 2 On any Web Administration page click Configurations From the first drop down list next to Time Zone select the number of hours difference between your local time and Greenwich Mean Time GMT From the second drop down list next to Time Zone select the number of minutes difference between your local time and Greenwich Mean Time GMT Click submit SSL1016 Tape Autoloader Reference Guide 105 Autoloader Operation invent hp StorageWorks SSL1016 tape autoloader Web A dministration System Time Diagnostics Updates Home Logout Set the system date and time if a time server is not available time server IP set under Networking Use 24 hour mode in the local time zone when setting the time Time Zone 0 H oo Date and yan B li Time Figure 80 Setting system time To set the date and time SON E eS po 106 POC 00046 00024 System Autoloader Drive Autoloader Status Version Left Magazine Right Magazine Barcode Scanner 1 E Slot Drive Status Version 17 03 UHDL S N PM0242AAD00023 SDLT320 S N PMC41Y0293 Idle T31 2 Present Present Present Full Drive Idle SDLT320 Format Policy 51 0 Servo 51 0 On any Web Administration page click Configurations From the month drop down list select the curren
51. ds are already set you must have an administrator level password to set passwords To set the security option 1 On the main menu scroll to Configuration Status Commands gt Configuration Diagnostics Figure 40 Main menu SSL1016 Tape Autoloader Reference Guide Installation and Configuration 2 Press Enter 3 On the Configuration submenu scroll to Security Cleaning Tape Compression 1 1 E Slot Security y Figure 41 Select Security Press Enter 5 On the Security submenu scroll to Security If a checkmark appears after the word the security option is on If no checkmark appears the security option is off gt Y Security Set Password Figure 42 Security options 6 To change the setting press Enter This toggles the security option For example if the security option was set to On it is now set to Off and no checkmark appears Set Passwords Many operations on the autoloader are password protected to ensure data integrity You can set passwords at the administrator level and at the operator level Operator level users have access to the Commands and Status menus Administrator level users have access to all functionality Passwords must be exactly six numbers long The default password is 000000 To set a password 1 On the main menu scroll to Configuration See Figure 40 2 Press Enter 3 On the Configuration submenu scroll to Security See Figure 41 4 Pr
52. dware on the mounting rails of the rack gags Joe Oe Oe Oee oee eeel pO O00000 aa aaa aaa a aaa Figure 6 Measuring with the rack template 2 Install two clip nuts into each front rail of the rack in the hole locations marked using the template 3 Install two clip nuts into each back rail of the rack in the hole locations marked using the template 4 Ifthere are no devices installed below the autoloader use the optional installation rails to help support the autoloader during installation a Install four clip nuts at the front of the rack two on each rail Install the first clip nuts two holes below the bottom autoloader clip nut Install the second clips nuts two holes below the first clip nuts b Insert one optional mounting rail into the rack with the support ledge facing in SSL1016 Tape Autoloader Reference Guide 27 Installation and Configuration c Hook the curved tabs around the rear rail of the rack O d Align the rail so that the holes are over the previously installed clip nuts O e Secure with two screws 6 f Attach the other optional mounting bracket using steps b through e Figure 7 Installing the optional installation rails 28 SSL1016 Tape Autoloader Reference Guide Installation and Configuration 5 Attach the two support brackets to the rear of autoloader tighten
53. e is empty a cartridge can be inserted in the mailslot even if both magazines are completely filled LCD The LCD allows you to use the scrolling menu to perform diagnostics and to enter commands Function Keys The function keys allow you to move through the scrolling menu and to make selections EE gt A C Ww enter Figure 2 Function keys o LN Scroll up Press to move through a menu or number series e G2 Escape Press to return to the previous menu or to move backwards on a screen e VY scroll down Press to move through a menu or number series o Enter Press to select an option 16 SSL1016 Tape Autoloader Reference Guide Status LEDs Overview The status LEDs show autoloader and drive status information The left green LED shows ready status information and the right amber LED shows fault status information On Off Button Magazines The On Off button is a soft key which means that if the autoloader is moving any cartridges when you press the On Off button it finishes moving them before powering off However any other functions such as writing to a tape or performing a diagnostic test are interrupted and terminated when you press the On Off button The magazines contain part of the robotics that move the cartridges inside the autoloader
54. e type of product installed DLT1 Policy Version The number indicates the version of the policy processor for the tape drive typically the tape drive firmware version Servo Version The number indicates the servo processor firmware version SSL1016 Tape Autoloader Reference Guide Autoloader Operation View Ethernet Information To view Ethernet information 1 2 3 4 On the main menu scroll to Status See Figure 61 Press Enter On the Status submenu scroll to Ethernet Info See Figure 62 Press Enter A list of messages similar to the following screen appears MAC address 00 e0 9e 03 0e 39 IP Address 16 116 76 46 Network Disconnected Figure 71 View Ethernet information Table 12 Ethernet Information Messages Mac Address Indicates the serial number of your Ethernet card IP Address The number indicates the static IP address or the currently assigned dynamic IP address Network Indicates whether or not the autoloader is connected to the network Run Inventory The autoloader provides a method to keep track of the cartridges currently loaded in the magazines If your autoloader is equipped with a barcode reader it can scan the cartridge barcode labels and store the data in its non volatile memory The autoloader automatically runs an inventory whenever you power it on or insert a magazine To take inventory 1 2 On the main menu scrol
55. ed specific questions HP Storage Website The HP website has the latest information on this product as well as the latest drivers Access storage at htto www hp com From this website select the appropriate product or solution HP Authorized Reseller For the name of your nearest HP authorized reseller In the United States call 1 800 345 1518 In Canada call 1 800 263 5868 Elsewhere see the HP website for locations and telephone numbers http www hp com SSL1016 Tape Autoloader Reference Guide 13 About this Guide 14 SSL1016 Tape Autoloader Reference Guide Overview The HP StorageWorks SSL1016 Tape Autoloader provides a compact high capacity low cost solution for simple unattended data backup The autoloader supports one DLT1 SDLT 320 or Ultrium 460 tape drive and two removable magazines Each magazine can accommodate up to eight cartridges Front View The mailslot LCD function keys status LEDs On Off button and left and right magazines are visible on the front panel of the autoloader Figure 1 Autoloader front view O Left magazine Function keys Mail slot O CD O Status LEDs On Off button O Right magazine SSL1016 Tape Autoloader Reference Guide 15 Overview Mailslot The autoloader has a manual entry port the mailslot which allows you to load or unload a single cartridge To maintain security the mailslot can be password protected Provided that the tape driv
56. emove Place your other hand under the magazine to support it and prevent it from falling SSL1016 Tape Autoloader Reference Guide Autoloader Operation Changing the Orientation Any magazine can be configured to fit in the right or left magazine bay To change the orientation of a magazine 1 Remove the two screws that attach the handle to the front of the magazine Figure 59 Removing the screws Unsnap the handle carefully ensuring you do not break the hinge Rotate the handle 180 degrees so that what was the top of the handle is now the bottom 4 Rotate the magazine 180 degrees so that what was the front of the magazine is now the rear SSL1016 Tape Autoloader Reference Guide 87 Autoloader Operation Figure 60 Removing the handle 5 Snap the handle back on the end of the magazine 6 Install the two screws to attach the handle securely to the magazine Viewing Status Information From the scrolling menu you can view the following information Autoloader status Firmware version Element status Tape drive status Tape drive version Ethernet information System performance 88 SSL1016 Tape Autoloader Reference Guide Autoloader Operation Autoloader Status The autoloader status provides information about m Whether a magazine is installed or not m SCSI connection activity m Ethernet connection activity To view the autoloader status 1 On the main menu scroll to Status gt Status Command
57. er cycle the autoloader DO el solenoid m Remove and insert each magazine ba m Try a different magazine if possible m Power cycle the autoloader D1 Magazine present W Remove and insert each magazine sensor bad m Try a different magazine if possible m Power cycle the autoloader 136 SSL1016 Tape Autoloader Reference Guide Troubleshooting Table 14 Error Messages Error Message Description Suggested Repair D2 D4 Position sensor bad m Remove and insert each magazine m Try a different magazine if possible m Power cycle the autoloader D5 DE Cartridge flags W Remove and insert each magazine located on the f M magazine may be m Try adifferent magazine if possible bad or the sensor to y Power cycle the autoloader detect the flags may have a problem DF Jammed cartridge m Look through the mail slot door and verify a cartridge is jammed If a cartridge is jammed power cycle the autoloader m If a cartridge is still jammed power down and unplug the autoloader Remove the opposite magazine that is jammed Carefully try to push the cartridge forward into the magazine slot There may be a need to slightly rotate the picker to get the cartridge to move forward Power back up install the removed magazine and run the Health test m If the cartridge cannot be unjammed remove the SCSI Ethernet and power cables from the autoloader and remove the autoloader from the cabinet With the autoloader resting flat on a
58. er loop if the loop gets ripped to create an opening the buckling link will fail to grab the loop and thus not transport the tape into the drive Creased leader loop the loop is stuck and the cartridge leader cannot unwind into the drive As the drive leader s buckling link engages the cartridge leader loop it can detach the loop and drag it into the drive causing damage e For DLTtapes look at the bottom of the tape cartridge The bottom reel lock is located in the lower right corner and can break if the cartridge is dropped If you cannot see the tab do not use the cartridge Note On the DlTtape cartridge the reel lock is white and easy to see 5 Check for proper operation of the tape cartridge write protect switch 66 SSL1016 Tape Autoloader Reference Guide Tape Cartridge Usage Protecting Tape Cartridges To extend the life of your tape cartridges m Remove dust on the outside of tape cartridges with a damp cloth m Do not use adhesive labels or POST IT notes on the top side or bottom of your tape cartridge Use only the label provided with each cartridge and slide it in the label slot on the cartridge m Donotuse graphite pencils water soluble felt pens or other debris producing writing instruments on labels Replace never erase a label Put unused cartridge labels in a separate location A static electricity charge on a cartridge may cause a label to cling to the cartridge If you accidentally
59. eration The autoloader defaults to Random mode See Control Mode in Chapter 2 for additional information Barcode Reader A barcode reader is present No A barcode reader is not present 90 SSL1016 Tape Autoloader Reference Guide Autoloader Operation View Firmware Version To view the firmware version On the main menu scroll to Status See Figure 61 Press Enter On the Status submenu scroll to Autoloader Info See Figure 62 Press Enter On the autoloader Info submenu scroll to Version See Figure 63 NM PY ND Press Enter A list of messages similar to the following screen appears Firmware V7 0 EDC 575A49B8 HW MERev 1 1 Figure 65 Autoloader version messages Table 9 Autoloader Version Messages Firmware The number indicates the firmware version EDC The number indicates the Error Detection Code that was generated when the firmware was installed The autoloader uses this number to verify that the firmware and the memory holding the firmware are good HW Rev The number indicates the hardware version ME Rev The number indicates the mechanical version SSL1016 Tape Autoloader Reference Guide 91 Autoloader Operation View Element Status 92 The element status reports the status of the magazine slots The status indicates whether a slot contains a cartridge and which slot is allocated as the cleaning cartridge s slot To view an element s sta
60. erence Guide 73 Autoloader Operation LEDs LCD 74 The LEDs display autoloader and drive status information When the autoloader is powered on the left green LED gives ready status information and the right amber LED gives fault status information Table 7 Indicator Activity Indicator State Operating Condition Left green On Autoloader and tape drive are idle Slow Flash Tape drive only is active Fast Flash Autoloader only is active or autoloader and tape drive are active Right amber Off No errors or problems detected On Tape drive or autoloader error is detected Continuous flash Non hardware error is detected for example cleaning is required Brief flash POST in progress The LCD displays a scrolling menu that lets you to access information and execute commands Note When the autoloader is idle for more than 60 seconds the logo screen appears on the LCD similar to the screensaver function on your PC Press any function key to display the top level menu The four menus displayed on the LCD are circular menus you can scroll through the options using either the up or down scroll buttons The first menu you access on the front panel contains the top level menu items Each item in turn contains submenus SSL1016 Tape Autoloader Reference Guide Autoloader Operation
61. erting a cartridge To remove a cartridge use the handles to center the desired slot in the openings on the side of the magazine Use your thumb and index finger to pull out the cartridge You will feel slight resistance when removing the cartridge SSL1016 Tape Autoloader Reference Guide Autoloader Operation Manually Removing a Magazine To remove a magazine manually 1 Power off the autoloader 2 Place the autoloader on a flat stable surface 3 Locate the small rectangular opening on the back of the autoloader behind the magazine that you want to remove Figure 57 Manually removing a magazine SSL1016 Tape Autoloader Reference Guide 85 Autoloader Operation 4 Carefully insert the end of a small sturdy tool such as a jeweler s screwdriver about one inch into the opening On a right magazine keep the tool as far to the left as you can On a left magazine keep the tool as far to the right as you can On a right magazine slide the tool to the right On a left magazine slide the tool to the left You will feel resistance as the tool presses against the latch Press hard enough to release the latch Figure 58 Inside release latch 86 When you release the latch the magazine pops forward so that the front of the magazine is no longer flush with the front panel With one hand grasp the magazine by the handle and slide it forward to r
62. es please visit our site Left Magazine Present at www hp com Right Magazine Present Barcode Scanner Present Perform a System Update I E Slot Full Ex cuter une mise jour systeme Francais Deiva a Drive Idle Systemaktualisierung durchf hren Deutsch Status SDLT320 Format Realizar una actualizaci n del sistema Espa ol Version Policy 51 0 Servo 51 0 Figure 76 Web Administration Home Page SSL1016 Tape Autoloader Reference Guide 99 Autoloader Operation Default Password The default user ID is guest The default password is guest See Set Security Option in this chapter for information on changing the user ID and password Status information appears on the right side of the home page and every page of Web Administration The menu headings also appear at the top of every page To access the functionality under the menu heading click the menu heading Web Administration prompts you for your username and ID then displays the opening page for that menu The Configuration page includes a submenu on the left side of the page When Web Administration displays the first Configuration page it is open to the Systems Operations submenu You can click Networking to access Ethernet settings options and Security to access security settings options ELA system Operations SCSLID Mode Compression Cleaning Tape Import Export Slot System Time Networking Security Figure 77 SCSIID Select
63. es from slipping apart and falling m Do not carry cartridges loosely in a box or in any other container Allowing cartridges to hit together exposes them to unnecessary physical shock Storing Tape Cartridges To store tape cartridges properly m Never stack more than five tape cartridges m When placing tape cartridges in archival storage make sure you stand each tape cartridge vertically m Store tape cartridges in their plastic containers and in the environmental conditions recommended in your tape media documentation m If storage and or transportation of a tape cartridge has exposed it to conditions outside the recommended environment condition the tape cartridge to its operating environment for a 24 hour period m Do not place cartridges on or near devices that may produce magnetic fields such as computer monitors motors or video equipment Such exposure can alter or erase data on the tape 68 SSL1016 Tape Autoloader Reference Guide Tape Cartridge Usage Using the Write Protect Switch All tape cartridges have a write protect switch to prevent accidental erasure of data When you enable write protection existing data on the tape cannot be overwritten nor can additional data be appended to the tape When you disable write protection existing data on the tape can be overwritten and additional data can be appended Note Before loading a cartridge into your autoloader make sure that you set the write protect
64. ess Enter SSL1016 Tape Autoloader Reference Guide 57 Installation and Configuration 58 5 On the Security submenu scroll to Set Password v Security gt Set Password Figure 43 Select Set Password 6 Press Enter 7 To set a password at the operator level scroll to Operator To set a password at the administrator level scroll to Administrator gt Operator Administrator Figure 44 Select password level 8 Press Enter The Set Password screen appears Login as OP Enter New Password X k k KK Figure 45 Set Password screen 9 Press Enter again A text box appears above the first asterisk 10 In the text box scroll to the first number of the password 11 Press Enter The text box above the asterisk disappears and another text box appears above the next asterisk 12 Repeat steps 10 and 11 to enter the remaining numbers of the password SSL1016 Tape Autoloader Reference Guide Installation and Configuration Note Use the Escape key to backspace to a previous text box if necessary When you have entered six numbers the autoloader displays Submit Password below the asterisks 13 Press Enter to submit the password Password Successfully Changed appears on the LCD 14 Press Enter The Operator and Administrator options reappear You can either enter another password or press Escape or Enter to return to the main menu Lost Passwords If you forget the administrator leve
65. essage When the I E slot is enabled Slot 16 is designated as the I E slot when two magazines are present SSL1016 Tape Autoloader Reference Guide Autoloader Operation Web Administration Many of the same operations performed from the front panel can also be performed remotely using Web Administration The following browsers are recommended for use with Web Administration m Windows Internet Explorer 5 0 5 5 and 6 x Netscape 4 x and 6 x m Linux Unix and Sun Solaris 8 Netscape 4 x and 6 x After establishing a connection to the autoloader open the HTML browser and enter the IP address of the autoloader See Autoloader IP Address or contact your web administrator Be sure that proxy server settings in your browser are disabled eB A S o gt invent hp StorageWorks SSL1016 tape autoloader Web Administration Diagnostics Updates Home Logout POC 00046 00024 11 43 This administration tool enables you to complete maintenance and System troubleshooting tasks for the autoloader remotely You can use this Autoloader tool to perform many of the functions that can be completed from the autoloader s front panel Drive Ul S N PM0242AAD00023 SDLT320 S N PMC41Y0293 You may be asked to enter your login information again to access Autoloader secure administration functions within the main navigational Status Idle categories Version T31 2 For more information on HP products and servic
66. et connections through the front panel However you can change them through the Web Administration tool To change the Ethernet configurations 1 On any Web Administration page click Configurations 2 On the secondary menu click Networking The current settings appear on the screen El http ca invent m Jg s hp StorageWorks SSL1016 tape autoloader Web dministration Diagnostics Updates Home Logout System Current Network Parameters Operations The IP and MAC media access control address of the autoloader Networking 15 38 78 244 Securit 00 e0 9e 06 13 cd Set IP Configure the IP address assignment for this unit Enable DHCP if desired The Static IP address is used if DHCP is not enabled or if DHCP is enabled but no DHCP server is present Either a power cycle via the front panel button or a system reset via the System Reset command found on the Diagnostics frame is required for changes to take effect DHCP D Static 1P 15 Bs re p Set Network Configuration Set the fields below to the values specified by your system administrator Subnet Mask 255 55 248 o Figure 86 Networking options 3 POC 00046 00024 21 17 System Autoloader Drive Autoloader Status Version Left Magazine Right Magazine Barcode Scanner I E Slot Drive Status Version Administratio S N PM0242AAD00023 SDLT320 S N PMC41Y0293 Idle T31 2
67. ety certifications Table 21 Regulatory and Product Safety Certifications Description Specification UL Listed Mark UL 1950 standard for safety of information technology equipment TUV GS Mark Germany EN60950 IEC950 standard for safety of information technology equipment third edition CE Marking European Union Low Voltage Directive 72 23 EEC European Union CUL Mark Canadian UL CAN CSA 22 2 No 950 standard for safety of information technology equipment Regulatory Series ID Number ED2000 Class B 150 SSL1016 Tape Autoloader Reference Guide Upgrading or Replacing the DCA This appendix describes how to upgrade or replace the drive carrier assembly DCA Configuration and Tools If you replace or upgrade the autoloader DCA you need to check settings for the DCA and the SCSI bus You will need a Phillips screwdriver to replace a DCA Removing a DCA Before you replace the autoloader DCA you must make sure the tape drive does not contain a cartridge To unload a tape from the tape drive see Move a Single Cartridge or Eject a Single Cartridge in Chapter 4 You must also turn off power to the autoloader and disconnect the power and SCSI cables from the back of the DCA Caution The DCA contains electronic sensitive components Be sure to wear N your wrist ground strap whenever handling the DCA SSL1016 Tape Autoloader Reference Guide 151 Upgrading or Replaci
68. for any rattling or sounds of loose pieces inside the cartridge SSL1016 Tape Autoloader Reference Guide 63 Tape Cartridge Usage 4 Ifyou hear anything on DLT or SDLT cartridges do not use the cartridge a If it doesn t rattle check the tape leader inside the cartridge To do this open the door on the rear of the cartridge by releasing the door lock Figure 46 Opening the cartridge door 64 SSL1016 Tape Autoloader Reference Guide Tape Cartridge Usage b For SDLT cartridges The loop should stick up about an eighth of an inch when viewed from the edge the loop must be a closed loop If the loop is torn bent pulled in or not sticking up about an eighth of an inch do not use the tape cartridge Figure 47 Checking the SDLT tape leader Good Worn do not use SSL1016 Tape Autoloader Reference Guide 65 Tape Cartridge Usage c For DLTtapes hold the tape cartridge so that the end that is inserted into the tape drive is facing you On the left side of the tape cartridge you should see a small plastic tab This is the left reel lock and can break if the cartridge is dropped If you cannot see the tab do not use the cartridge d For DLTtapes Do not use the cartridge if you see any of the following conditions Figure 48 DLTtape faulty leader situations 9 Swallowed leader leader is completely wound around into the cartridge leaving no loop for the buckling link to catch Torn lead
69. form administrative tasks including diagnostics using http SCSI Connection The autoloader supports both low voltage differential LVD and single ended SE connections however data transfer rates and SCSI cable lengths will be reduced if an SE connection is used on an SSL1016 with an SDLT 320 drive An LVD connection is recommended for the SSL1016 with an SDLT 320 drive For best performance an LVD connection using an Ultra3 adapter is recommended for the Ultrium 460 drive A 68 pin VHDCI connector links the autoloader to the external host server A second VHDCI port is used for termination or to connect another SCSI device If other SCSI devices will be sharing the bus make sure that SCSI cable length limits are not exceeded and that the other devices will not impact the performance of the tape drive by utilizing too much of the bandwidth Note Adding a SE device to an LVD bus causes the entire bus to operate at SE speeds and with SE cable length requirements DCA Switches The switches on the back of the drive carrier assembly DCA have no user function at this time SSL1016 Tape Autoloader Reference Guide 19 Overview Internal View Picker 20 Figure 5 shows the internal components of the autoloader The picker sits behind the front panel and mailslot and can accept and eject cartridges from the mailslot magazines and tape drive The drive carrier assembly DCA contains the tape drive internal power supp
70. front panel button or a system reset via the Ssn Compression Version Figure 82 Setting the Control Mode 2 To change the mode click a different option 3 Click submit You must reboot the autoloader before the new mode takes effect 108 SSL1016 Tape Autoloader Reference Guide Autoloader Operation Set the Compression Note Typically you will want to leave this option enabled unless you are backing up data that is already compressed Attempting to compress compressed data can reduce performance and increase data size To set the compression 1 2 On any Web Administration page click Configurations If a checkmark appears in the box next to Compression compression is enabled To disable compression click the box to remove the checkmark If no checkmark appears in the box next to Compression compression is disabled To enable compression click the box to enter a checkmark Click submit f ife hep E Go invent hp StorageWorks SSL1016 tape autoloader Web Administration Configurations Diagnostics Updates Home Logout Compression Enable or disable compression Compression m Cleaning Tape Enable or disable auto cleaning Select which slot contains the cleaning tape or None to indicate that no cleaning tape is present Auto Clean m Cleaning Tape None 3 Location Figure 83 Setting the compression B Status POC 00046 00024 System Autoloader Drive
71. ge capacity of up to 40 GB native 80 GB compressed per cartridge The tape cartridge shell is dark brown and has no pattern SDLT data cartridges are green and have a storage capacity of up to 160 GB native 320 GB compressed m 400 GB Ultrium 2 data cartridges are dark red and provide a storage capacity of up to 200 GB native 400 GB compressed The 400 GB Ultrium 2 data cartridges provide the highest capacities 62 SSL1016 Tape Autoloader Reference Guide Tape Cartridge Usage m 200 GB Ultrium 1 data cartridges are blue and provide storage capacity of up to 100 GB native 200 GB compressed Tape Cartridge Maintenance To greatly reduce the chance of problems with your tape cartridges or damage to your tape drive use the following guidelines Inspecting Tape Cartridges Inspect your tapes to identify any potential tape cartridge problems and prevent accidental loss of data or damage to your cartridges Inspect your tapes When you change or load a new tape cartridge m Ifa tape cartridge is dropped or subjected to physical shock m Ifthe tape drive becomes inoperable after loading a tape cartridge m If you receive a shipment of tape cartridges that shows any sign of shipping damage To inspect a tape 1 Remove the tape cartridge from its protective plastic case 2 Check the tape cartridge for obvious cracks or other physical damage Look for broken or missing parts 3 Gently shake the tape cartridge Listen
72. inator to the remaining port that is on the DCA and then tighten the screws 6 Attach the other end of the SCSI cable to the SCSI host adapter card using the appropriate cable 7 Power on any peripheral devices you powered off in Step 2 Note Do not power on the host computer at this time You must first configure the autoloader SSL1016 Tape Autoloader Reference Guide 37 Installation and Configuration Daisy Chaining The autoloader does not support daisy chaining with other products You can daisy chain one additional autoloader using the 68 pin VHDCI connector to 68 pin VHDCI connector 3 foot 092 meter cable You must then install a terminator on the second autoloader Ethernet Connection Power On 38 Attach one end of the RJ 45 cable to the autoloader Attach the other end to a 10 100 hub or switch Note This step is not required for operation but is necessary if you want to use the autoloader Web administration feature Carefully inspect your power cord and make sure that it is the correct one for your country or region If the power cord is not correct contact your customer service representative To connect the power cord 1 Make sure that the power switch on the back of the autoloader is off the 0 is pressed 2 Connect the female end of the power cord to the power connector on the back of the autoloader 3 Plug the male end of the power cord into the power source SSL1016 Tape Aut
73. ind and is subject to change without notice The warranties for Hewlett Packard Company products are set forth in the express limited warranty statements for such products Nothing herein should be construed as constituting an additional warranty SSL1016 Tape Autoloader Reference Guide Fourth Edition June 2003 Part Number 272363 004 contents About this Guide s4 0 5 i4460069049494440408544 95405965086 Ra XAR e 9 ISSUE orc he soe gee asada a nod ett cals or anes 10 Doc ment Conventions ass siba aa ch a ee oe ea a EP ey CIT ey oe 10 Text MD ge HET oa ta a Ron eleg aes ae whee MSR RU TUS 10 Equipment Symbols 0 0 cece cent een n 11 Rack Stability iod acto one Goede eee eed oes dadas dd 12 Getting Help iiis ira eb V Ra Ea Rate 13 HP Technical SUpport ec cies ped eos m tea ERO Pr ERRAT ER URS 13 HP Storage Website 0 kipa eiai eio i E an 13 HP Authorized Reseller oia o ee daha eae SERT 13 I Overview pri e 15 TOMEN ag rita ta ta caida 15 Mails anita oa edis reser edes adidas 16 O O NN 16 Function Keys cts oi bbe ELA ia eb ote a ee a ee ee a 16 Stau S LEDS ii ia a ne 17 On Off Button iiie yla aaa ahd A Seas eR WAR HR Gb Dae ae 17 Magazines aio ds pun tween cates bae 17 Rear VIeWs ansia dad Pra eir E ren bl eei Roe itid 18 Cooling Fans e d LER ANNUS eae UR oe a 18 AC PowerPl g es rer GER whe Rae ee UU UR GER ENERO ER EE ee dL s 18 Ethernet Connection 19 SES CONNECUONA secs eth eS wie Gute C tn s Be es
74. ines for manually handling material Rack Stability Rack stability protects personal and equipment equipment be sure that j WARNING To reduce the risk of personal injury or damage to the The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks In single rack installations the stabilizing feet are attached to the rack In multiple rack installations the racks are coupled Only one rack component is extended at any time A rack may become unstable if more than one rack component is extended for any reason SSL1016 Tape Autoloader Reference Guide Getting Help About this Guide If you still have a question after reading this guide contact an HP authorized service provider or access our website http www hp com HP Technical Support In North America call technical support at 1 800 652 6672 available 24 hours a day 7 days a week Note For continuous quality improvement calls may be recorded or monitored Outside North America call technical support at the nearest location Telephone numbers for worldwide technical support are listed on the HP website under support http www hp com support Be sure to have the following information available before calling Technical support registration number if applicable Product serial numbers Product model names and numbers Applicable error messages Operating system type and revision level Detail
75. ing a cartridge that is compatible with your tape drive See Chapter 3 Tape Cartridge Usage for compatibility tables To insert a cartridge into the tape drive On the main menu scroll to Commands Press Enter On the Commands submenu scroll to Enter Press Enter On the Enter submenu scroll to To Drive NA PWN Press Enter SSL1016 Tape Autoloader Reference Guide 77 Autoloader Operation 78 After Load cartridge appears on the LCD a countdown appears You have 20 seconds to load a cartridge through the mailslot before it relocks The autoloader automatically loads the cartridge into the tape drive Note Only insert the cartridge until you meet resistance Figure 53 Inserting a cartridge into the mailslot To insert a cartridge to a magazine slot On the main menu scroll to Commands Press Enter On the Commands submenu scroll to Enter Press Enter On the Enter submenu scroll to To Location Nn PF WN o Press Enter A map of all the magazine slots appears Occupied slots are indicated by an asterisk Scroll to the slot where you want to store the cartridge Press Enter SSL1016 Tape Autoloader Reference Guide Autoloader Operation After Load cartridge appears on the LCD a countdown appears You have 20 seconds to load a cartridge through the mailslot before it relocks The autoloader automatically loads the cartridge into the selected slot Moving a Single Cartridge To
76. ing screws until snug Caution Be sure the support brackets are aligned straight with the sides of the ZN autoloader for proper installation into the U channel brackets Figure 8 Attaching the autoloader support brackets SSL1016 Tape Autoloader Reference Guide 29 Installation and Configuration 6 Attach the two rackmount handles to the front of the autoloader tightening the studs until snug Figure 9 Attaching the front rackmount handles 30 SSL1016 Tape Autoloader Reference Guide Installation and Configuration 7 Attach one U channel bracket to each rear rail of the rack loosely installing the screws through the clipnuts Attach the side of the bracket with only two holes Do not tighten the screws Figure 10 Attaching the U channel brackets to the rack 8 Position the autoloader in the rack so that each support bracket rests on a U channel bracket Each support bracket slides along the lip of the U channel bracket Figure 11 Positioning the autoloader in the rack SSL1016 Tape Autoloader Reference Guide 31 Installation and Configuration 9 Slide the autoloader in place O so that a The m
77. ith your degaussing equipment CAUTION All previously recorded data is removed if you bulk erase a tape cartridge Note Ultrium cartridges are not compatible with DLT drives Ultrium cartridges are not compatible with the SSL1016 DLT magazines SSL1016 Tape Autoloader Reference Guide 61 Tape Cartridge Usage Table 4 SDLT 320 Supported Media Part Supported Media Number Format Operation SDLT C7980A SDLT 220 Read and Write SDLT C7980A SDLT 320 Read and Write DLT IV C5141F DLT4000 Read Only DLT IV C5141F DLT7000 Read Only DLT IV C5141F DLT8000 Read Only DIT IV C5141F DLT1 ValueStorage format Read Only DLT cleaning tape C7998A n a Not supported DLT cleaning tape C5142F n a Not supported SDLT 1 cleaning tape C7982A n a Cleaning Note Ultrium cartridges are not compatible with SDLT drives Ultrium cartridges are not compatible with the SSL1016 SDLT magazines Table 5 Ultrium 460 Supported Media Part Supported Media Number Format Operation Ultrium 2 C7972A Ultrium 2 Read and Write Ultrium 2 format Ultrium 1 C7971A Ultrium 1 Read and Write Ultrium 1 format Ultrium Universal C7978A n a Cleaning Cleaning Cartridge Note DLTI and SDLT cartridges are not compatible with the Ultrium drive DLT1 and SDLT cartridges are not compatible with the SSL1016 Ultrium 460 magazines m DLTtape IV data cartridges provide a stora
78. l password you cannot enter a new password You must call your customer service representative SSL1016 Tape Autoloader Reference Guide 59 Installation and Configuration 60 SSL1016 Tape Autoloader Reference Guide Tape Cartridge Usage This chapter describes the magnetic tapes and how to handle them properly Tape Cartridges Defined The following tables list the types of media supported in each tape autoloader Table 3 DLT1 Supported Media Part Supported Media Number Format Operation SDIT C7980A Any Not supported DLT IV C5141F DLT4000 Read Only DLT IV C5141F DLT7000 Not supported DLT IV C5141F DLT8000 Not supported DLT IV C5141F DLT1 ValueStorage format Read and Write DLT cleaning tape C7998A n a Cleaning DLT cleaning tape C5142F n a Not supported SDLT 1 cleaning tape C7982A n a Not supported Note DIT IV media which has a format other than DIT 1 must be bulk erased to allow a DLT 1 drive to perform writes to the media Erasing the data cartridge in its original drive is not adequate because the existing incompatible format remains on the tape cartridge The egaussing equipment used to bulk erase previously formatted media must have an Oersted rating at least equal to and Peay two or three times greater than the rating for the media being erased For example DLT Type IV media is rated at 1850 Oersteds Specific procedures for degaussing your media should be included w
79. l to Commands Press Enter SSL1016 Tape Autoloader Reference Guide 95 Autoloader Operation 3 On the Commands submenu scroll to Inventory 4 Press Enter The autoloader scans the barcodes on all the cartridges present Note If no barcode label is present the autoloader checks for the presence or absence of cartridges in all locations Set Data Compression 96 You can set the autoloader to write data to the tape in its native uncompressed format or to compress it Compressing the data means that the autoloader can typically write twice as much data to the same amount of tape Actual compression may vary depending on the type of data being backed up Compression also increases the performance of the data transfers from or to the SCSI bus Typically you will want to leave this option enabled unless you are backing up data that is already compressed Attempting to compress compressed data can reduce performance and increase data size To set compression option 1 On the main menu scroll to Configuration Status Commands gt Configuration Diagnostics Figure 72 Main menu 2 Press Enter 3 On the Configuration submenu scroll to Compression Time Change Mode Cleaning Tape gt Compression Figure 73 Set Compression SSL1016 Tape Autoloader Reference Guide Autoloader Operation 4 Press Enter If a check appears next to Compression the compression option is enabled If no checkm
80. le is connected to the autoloader and host computer The On Off button on the front of the autoloader has been pressed There is not an error code displayed on the autoloader s LCD If an error message is displayed see Chapter 6 Troubleshooting If you cannot resolve the problem yourself contact your authorized service representative Configuration To configure your autoloader use the Configuration submenu on the front panel When you first power on the autoloader it defaults to no password protection After you set the security option however all the configuration functionality is password protected you need an administrator level password to configure the autoloader 40 SSL1016 Tape Autoloader Reference Guide Installation and Configuration The Configuration submenu has the following options Configuration SCSI ID Ethernet Set IP Dynamic DHCP Static Set Subnet Mask Set Gateway Set SNMP Server Set Time Server 1 Time Set Timezone Set Date Time m Change Mode Random Mixed Sequential Seq Cycle Mode Cleaning Tape Auto Clean Tape Location Compression VE Slot Security Security Set Password Operator Administrator System Update Figure 18 Configuration submenu Note The autoloader ships with English firmware installed
81. ly controller board and cooling fan it can be removed and replaced as a single component Figure 5 Autoloader internal view O Picker Drive carrier assembly The picker moves the cartridges from one location to another One motor rotates the picker platform to position the picker arm in front of the drive mailslot or desired magazine Another motor positions the picker arm to retrieve or replace the cartridge The rotation motor engages the arm on a notch of the cartridge and the translation motor moves the cartridge from the picker to the drive or magazine or mailslot or from the drive or magazine or mailslot to the picker SSL1016 Tape Autoloader Reference Guide Overview DCA The drive carrier assembly DCA is configured with one DLT1 SDLT 320 or Ultrium 460 tape drive depending on the model The DCA facilitates the easy removal of the drive To change tape drives you can replace the DCA without having to remove the top cover of the autoloader Barcode Reader The barcode reader provides inventory feedback to the host application and or LCD panel by reading the cartridge barcode labels The autoloader stores the customized inventory data in its non volatile memory For best performance HP recommends using only HP barcode labels m Part number C9240 67903 for DLT or SDLT cartridges m Part number C7970B for Ultrium data cartridges Supported Software The autoloader supports most major operating systems and
82. ng the DCA To remove the DCA 1 Power off the autoloader 2 Disconnect all cords and cables from the back of the DCA 3 Remove the four screws anchoring the DCA to the chassis Figure 90 Removing the screws on the rear of the chassis 152 SSL1016 Tape Autoloader Reference Guide Upgrading or Replacing the DCA 4 With one hand grasp the DCA handle and slide it backward to remove Being careful not to touch the exposed board on the bottom of the DCA place your other hand under the DCA to support it and prevent it from falling Figure 91 Removing the DCA Caution Avoid touching the exposed board on the bottom of the DCA See Figure 92 SSL1016 Tape Autoloader Reference Guide 153 Upgrading or Replacing the DCA Figure 92 Bottom of DCA 154 SSL1016 Tape Autoloader Reference Guide Upgrading or Replacing the DCA Installing a DCA To install a DCA 1 Put on ground wrist strap and connect to appropriate ground 2 Grasp the DCA by the handle with one hand and support it underneath with the other hand i Caution Avoid touching the exposed PCBA on the bottom of the DCA 3 Slide the DCA into the DCA bay O Make sure you position DCA correctly it should slide smoothly Figure 93 Installing the DCA Install the four screws that secure the DCA to the chassis Tighten firmly 5 Make sure the power switch on the back of the DCA is off the 0 is pressed then connect the power cord and SC
83. nistrator level access or operator level access For more information on levels of password protection see Security To set the security option 1 On any Web Administration page click Configurations 2 On the secondary menu click Security EL hetp invent hp StorageWorks SSL1016 tape autoloader Web Administration Configurations Diagnostics Updates Home Logout System System Security Status Operations Enable or disable front panel security POC 00046 00024 22 21 Networking Front Panel Security Enabled O System ri z menus Reset Front Panel Password D Autoloader S N PM0242AAD00023 SDLT320 Drive S N PMC41Y0293 submit reset Autoloader Status Idle User Administration Version T31 2 Set up the desired usernames and passwords Left Magazine Present Select User Type Right Magazine Present Username Barcode Scanner Present 1 E Slot Full Password Drive Verify Password Status Drive Idle SDLT320 Format Policy 51 0 Administration Lock _ Figure 87 Security option 3 Ifacheckmark appears in the box next to Security the security option is enabled To disable the security option click the box to remove the checkmark If no checkmark appears in the box next to Security the security option is disabled To enable the security option click the box to enter a checkmark 4 Click submit SSL1016 Tape Autoloader Reference Guide 115 Autoloader Operation Set Passwords When
84. nventions Conventions consist of the following m Document Conventions m Text Symbols m Equipment Symbols Document Conventions The document conventions included in Table 1 apply in most cases Table 1 Document Conventions Element Convention Cross reference links Figure 1 Key and field names menu items Bold buttons and dialog box titles File names application names and text Italics emphasis User input command and directory Monospace font bile and responses output COMMAND NAMES are uppercase ang messages monospace font unless they are case sensitive Variables lt monospace italic font gt Website addresses Underlined sans serif font text htto www hp com Text Symbols The following symbols may be found in the text of this guide They have the following meanings WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life 10 SSL1016 Tape Autoloader Reference Guide About this Guide Caution Text set off in this manner indicates that failure to follow directions N could result in damage to equipment or data Note Text set off in this manner presents commentary sidelights or interesting points of information Equipment Symbols The following equipment symbols may be found on hardware for which this guide pertains They have the following meanings Any enclosed
85. o Command Press Enter On the Command submenu scroll to Cleaning Tape Press Enter Log in as Operator On the Cleaning Tape submenu scroll to Load to Drive JAPON Press Enter The autoloader moves the cleaning tape from its slot to the tape drive and then cleans the drive with it When the cleaning is finished you must return the cleaning tape to its magazine slot On the main menu scroll to Command Press Enter 10 On the Command submenu scroll to Cleaning Tape 11 Press Enter 12 Log in as Operator 13 On the Cleaning Tape submenu scroll to Unload from Drive 14 Press Enter The autoloader removes the cleaning tape from the tape drive 15 When you have finished manually cleaning the tape drive do one of the following W Store it to its magazine slot see Storing the Cleaning Tape m Eject the cleaning tape from the autoloader see Ejecting the Cleaning Tape SSL1016 Tape Autoloader Reference Guide 123 Tape Drive Cleaning Auto Clean 124 Note Auto Clean is not supported on Windows 2000 removable storage The Auto Clean function permits the autoloader to perform the cleaning process automatically without interrupting normal operation The Auto Clean feature is turned off by default With Auto Clean enabled the autoloader monitors the cleaning requirements of the tape drive When the drive indicates a Cleaning Required status the autoloader automatically removes the cleaning c
86. o checkmark appears in the box next to T E Slot the T E slot is disabled 4 Click submit invent hp StorageWorks SSL1016 tape autoloader Web Administration Commands Configurations Diagnostics Updates Home Logout Import Export Slot Enable or disable import export slot support POC 00046 00024 22 21 When this feature is enabled one of the storage slots will be used to emulate an import export element System UHDL S N PM0242AAD00023 T E Slot Autoloader submit reset brive Erazo S N PMC41Y0293 A pa Autoloader Status Idle System Time Version 131 2 Set the system date and time if a time server is not available time server IP Left Magazine Present set under Networking Use 24 hour mode in the local time zone when Right Magazine Present setting the time Time Zone o H Barcode Scanner Present 1 E Slot Full Date andy BW Drive Idle SDLT320 Format Policy 51 0 Mersun Servo 51 0 Figure 85 Import Export Slot Any change requires a power cycle of the autoloader and reconfiguration of the ISV software If the autoloader is not power cycled m The changes will not occur m The front panel red LED flashes and displays a Please power cycle message When the I E slot is enabled Slot 16 is designated as the I E slot 112 SSL1016 Tape Autoloader Reference Guide Set Ethernet Configurations Autoloader Operation When you originally installed the autoloader you set the Ethern
87. o message appears you will need to call a service representative to troubleshoot the problem m An error message appears on the front panel or Web Administration If an error message appears follow the procedures listed in Table 14 to try and resolve the problem SSL1016 Tape Autoloader Reference Guide 129 Troubleshooting Understanding Error Messages 130 When a failure first occurs a two digit error message appears on the front panel of the autoloader See Table 14 for the error description and suggested repair When viewing the error log from the front panel the text that appears is similar to the following Task Picker Error 02b9202f Contxt 03ac 00400100 POC 00022 POH 00000 07 41 14 Find the eight characters following Error in the second line of the block of text The third and fourth digits are the error code In the example above the error code is b9 In Table 14 you will see that this is an error event related to the picker Note POH is the time of the error with an assigned number The higher the error number is the more recent it is If you need to view an error log from Web Administrator the text that appears is similar to the following 0014 PC 00022 POH 00000 07 41 Error 02b9202f Context 03ac 00400100 070d02c7 a70dfd3a 0708000a 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 Find the eight characters following Error
88. oloader Reference Guide Installation and Configuration Figure 17 Connecting the power cord Note Do not power on the host before powering on the autoloader To power on the autoloader 1 Push the power switch that is on the back of the autoloader to the on position the is pressed Wait while the autoloader performs its power on sequence During this time the following activities occur The cooling fans begin to operate m The LCD illuminates and displays power on messages m The autoloader performs a power on self test POST m The autoloader performs a calibration and magazine element status Note Depending on how the autoloader was last powered off you may need to press the On Off button on the front of the autoloader SSL1016 Tape Autoloader Reference Guide 39 Installation and Configuration Verification When you first power on the autoloader it automatically runs a Power On Self Test POST During the POST the right amber LED flashes rapidly After the POST the left green LED illuminates steadily and after approximately three minutes the LCD displays the HP logo and drive type Do one of the following m If the autoloader powers on successfully continue configuring the autoloader See Configuration m Ifthe autoloader does not power on successfully make sure that The rear power switch is on The power cord is inserted correctly The SCSI bus is terminated The SCSI cab
89. ominal line voltage Surges Pulse width 100 ns Rise Time 5 ns Repetition Rate 1 Hz Common and differential mode positive and negative polarity Line discontinuities Voltage 1 5 kV at nominal line voltage spikes Pulse Width 1 microsecond Rise Time 25 ns Repetition rate 1 Hz Common and differential mode positive and negative polarity 148 SSL1016 Tape Autoloader Reference Guide Specifications Environmental Specifications Table 19 Environmental Specifications Temperature Range Dry Bulb Operating 10 C to 35 C 50 F to 95 F Non operating 35 C to 65 C 31 F to 149 F Temperature Variation Operating 10 C 50 F per hour Non Operating 20 C 68 F per hour Humidity Operating 20 to 80 non condensing Non Operating 10 to 90 non condensing Gradient 10 per hour Wet Bulb Operating 26 C 78 8 F max Non Operating 29 C 84 2 F max Altitude Operating 500 to 10 000 feet 152 to 3 048 meters Non Operating 500 to 30 000 feet 152 to 9 144 meters Acoustic and Noise Limits Table 20 Acoustic and Noise Limits Storage or Specification Operating Non operating Transportation Acoustics pie not to exceed 55 N A N A Full operation not to exceed 60 dBA SSL1016 Tape Autoloader Reference Guide 149 Specifications Safety and Regulatory The autoloader carries the following Regulatory Agency product saf
90. os da aurea edad gotb ae da vs 38 biogr T 40 ConfiguratiON siames tbe Rimunberd escitas AO a hd opt d ger deas 40 SCSLID lia od ERI HUP RISO I eee eeu gee eee mea 42 Control Modes serian dye aia wie desea Gems eda CERRO ER re aed ae 44 Sequential Mode Operation 0 0 0 0 eee 46 Jin 47 Autoloader IP Address ooooococoococococ 47 Subnet Mask eiii tia EE ot E e tU bee o RUE te CAIRO da dee E 49 IP Gateway wee osa sho ea bey ev prev edo ay Clo py ee dee e e 50 SNMP Siri eb ert pod vot OEC ood dod E Deo E epe X s 51 Time Server occo ccro niie khe a a ERE 52 Tiesa cota ee oem xe esce oboe oed hie oe oed e heehee pene tae 53 SECUEILy varias tUe RE eh eda osa eda iaa edad te as dap gs 56 Set SECUTI ose xe daw eee qnae ceo eae eee d aod 56 Set PasSWOtdS iius dbi bie J cea wid d pidi tia Ns PAURA C Pa cR ay 57 Lost Pass Words ote caecos ree qae ya xp RUP eee Faces e 59 3 Tape Cartridge Usage is sso eon REERECRE EE ng RR eens 61 Tape Cartridges Defined sio crec cence e 61 Tape Cartridge Maintenance mmn 63 Inspecting Tape Cartridges leeeeeeee e 63 Protecting Tape Cartridges llle 67 4 SSL1016 Tape Autoloader Reference Guide Contents Transporting Tape Cartridges 0 0 cece eee eens 68 Storing Tape Cartridges lllleeeleeeee e eee nea 68 Using the Write Protect Switch oooococooocococoncr ne 69 DLT IV Cartridges i RN E EE E ER ER d 69 SDLT 320 Cartridge coget
91. ou store the cleaning tape you must specify in which slot the tape is to be stored SSL1016 Tape Autoloader Reference Guide 121 Tape Drive Cleaning 7 Press Enter to unload the cleaning tape from the drive The autoloader moves the tape to its new location Ejecting the Cleaning Tape You need to eject the cleaning tape from the autoloader under the following conditions m If you do not want to store the cleaning tape in a magazine slot after manually cleaning the tape drive m If the cleaning tape has expired A cleaning tape cartridge can be used for 20 cleanings To eject a cleaning tape On the main menu scroll to Command Press Enter On the Command submenu scroll to Cleaning Tape Press Enter Log in as Operator On the Cleaning Tape submenu scroll to Eject Cleaning Tape L1 0 n PWN Press Enter The autoloader ejects the cleaning tape from the mailslot Tape Drive Cleaning Methods You can clean your tape drive in three ways m Manual Cleaning m Auto Clean m Software Manual Cleaning If neither Auto Clean nor the backup software s cleaning option are enabled and the drive requires cleaning the autoloader displays a cleaning message on the LCD 122 SSL1016 Tape Autoloader Reference Guide Tape Drive Cleaning Caution Because the cleaning cartridge is abrasive you should not use it unless the cleaning message appears To clean the tape drive manually On the main menu scroll t
92. ounting studs on the front ears of the autoloader slide into the holes between the clip nuts b The front ears of the autoloader align with the front clips c The rear support brackets engage the locking tab on the rear U channel brackets eL et aa aaa aaa Eee Figure 12 Attaching the autoloader to the front of the rack 10 Loosely install a screw in each front clip nut to attach the ears O 11 Verify that the autoloader is level Adjust as needed 12 Tighten the four screws that attach the ears to the front clip nuts 13 Tighten the four screws that connect the U channel brackets to the rear clip nuts 14 Install and tighten the four screws that connect the support brackets to the U channel brackets 32 SSL1016 Tape Autoloader Reference Guide Installation and Configuration Figure 13 Rear U channel bracket screws 15 If additional products are going to be installed below the autoloader remove the optional installation brackets Remove the two screws securing each bracket to the front of the rack Pull the bracket forward and down then push back to release the rear tabs c Remove the rail from the rack Caution To avoid personal injury or damage to the equipment be sure that the optional installation brackets or other properly installed rack products are in place below the autoloader at all times Note Be sure to save the optional in
93. pe Drive Cleaning Methods oo oooccoccocococo II 122 Manual Cleaning 1 eda Ceo ed Fe du canted dade teas 122 Auto Cleo see epe ge eere Qe OP lew dae 124 SO ILWBEG 22i ee A vals I p Ba eee GAG ee adhd ewe UR e re id Ere Rr oa need tad 125 6 Troubleshooting iet eek ac a ele RC REOR Shee eatin 127 Before Contacting Technical Support 0 0 eee eee eee ee 127 Operational Problems viva coa AER eee Od ee ee ene ge ee 127 Error Messages cerises nig eds the dsb bee ead Oed Ue a es Roe ces 129 Understanding Error Messages sleleeee eens 130 Diagnostic Tests iii cen hus ee hb e ERR e Rhen eae 138 A Regulatory Compliance Notices llle 139 Federal Communications Commission Notice 0 00 cece ee eens 139 Class A Equipment acia a dada do s deudad a Aa asinine 139 Class B Equipment 4 0 04 4 040000 erroe Aa 140 Modifications 22 ar rs ia tea ade Geb acoge a eka weeds 140 Cable id daba 140 6 SSL1016 Tape Autoloader Reference Guide Contents Declaration of Conformity for products marked with the FCC logo United States only141 Canadian Notice Avis Canadien 0 0 eee nas 141 Class A Equipment aiii u tp aee bp aie ee ee de 141 Class B Equipment ccas cos seta cea hd ee eee ed ee oa Sea ERR ERR ee 141 European Union Notice 2i eaaa adds Rede ae a es Ere a 142 BSMI NouUC s 5 esan nisana beue eder usto amp dawete elas bead Acuna ae 142 Japanese NOUCE 422 oe layered panes e bte
94. potential of the device as well as additional operating instructions for the user The rating label on the device shows which class A or B the equipment falls into Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC logo or FCC ID on the label Once the class of the device is determined refer to the following corresponding statement Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense SSL1016 Tape Autoloader Reference Guide 139 Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequenc
95. rackmount 27 SCSI bus requirements 23 standalone 34 verification 40 IP address dynamic setting 48 setting permanent 49 158 IP gateway 50 L LCD 16 74 LEDs defined 74 status 17 length rackmount 147 logout 76 M magazine changing orientation 87 illustrated 17 installing 83 unloading 81 mailslot described 16 inserting cartridge 78 P password default 76 100 lost 59 setting 57 performance problems 127 picker 20 power AC plug 18 switch 17 switching on 38 R rack stability warning 12 SSL1016 Tape Autoloader Reference Guide S SCSI bus requirements 23 cable requirements 24 connection 36 connector 19 ID setting 42 switch 42 terminator requirements 24 security configuring 56 sequential mode operation 46 set compression 96 97 SNMP server 51 status information 88 subnet mask 49 symbols in text 10 symbols on equipment 11 T tape cartridges inspecting 63 protecting 67 storing 68 transporting 68 tape drive cleaning 122 status 93 SSL1016 Tape Autoloader Reference Guide Index version 94 technical support HP 13 temperature non operating 149 operating 149 text symbols 10 time server 52 time changing 53 time setting 55 U updating firmware 97 W warning rack stability 12 symbols on equipment 11 Web Administration accessing 99 default password 100 websites HP storage 13 weight rackmount 147 width rackmount 147 write protect switch 69 159 Index 160 SSL
96. ration The following cables are shipped with your autoloader m 68 pin VHDCI connector to 68 pin VHDCI connector 3 foot 092 meter cable m 68 pin VHDCI connector to 68 pin VHDCI connector 6 foot 1 83 meter cable m 68 pin VHDCI connector to 68 pin HD connector 6 foot 1 83 meter cable SCSI Cable and Terminator Requirements If the autoloader is the last device on the SCSI bus you must attach a terminator to the SCSI connector on the back panel of the autoloader There must be a terminator on each end of the SCSI bus Typically the host adapter provides the front end termination SCSI Cable Length LVD SCSI configurations have a maximum allowable bus length of 39 4 feet 12 meters To determine the cable length of the bus measure the lengths of the SCSI cables connecting each device to that bus and add those lengths together for the total length To that total length add 16 inches 40 64 cm for the internal SCSI cable length used in the autoloader Accessories The following accessories are shipped with each autoloader Installation poster SCSI cable s RJ 45 Ethernet cable 10 foot 3 048 meter SCSI terminator Hardware brackets and handles to rackmount the autoloader Standalone configuration hardware Two magazines 1 data cartridge Power cord Rackmount template 24 SSL1016 Tape Autoloader Reference Guide Installation and Configuration m Documentation CD documents in PDF format Installation Location
97. reference guide hp StorageWorks SSL1016 tape autoloader Fourth Edition June 2003 Part Number 272363 004 This guide provides step by step instructions for installation and is a reference for operation troubleshooting and upgrades invent 2003 Hewlett Packard Company Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hewlett Packard The information contained in this document is subject to change without notice Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Oracle is a registered U S trademark of Oracle Corporation Redwood City California UNIX is a registered trademark of The Open Group Solaris a trademark of Sun Microsystems in the U S and other countries Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without warranty of any k
98. rmation on static electricity or for assistance with product installation contact your authorized reseller 146 SSL1016 Tape Autoloader Reference Guide Specifications Physical Specifications Table 16 Physical Specifications Height 3 5 inches 8 89 cm Width 17 6 inches 44 70 cm Length 27 67 inches 70 28 cm Weight without media 50 lb 22 68 kg Performance Specifications Table 17 Performance Specifications Initialize element status 90 seconds typical Mean cartridge cycle time 20 seconds Mean cartridge load time 10 seconds Avg load time after placing cartridge 59 seconds typical in drive Max transfer rate DLT1 3 MB sec native SDLT 320 16 MB sec native Ultrium 460 30 MB sec native Maximum Storage Capacity DLT1 1280 GB compressed SDLT 320 5120 GB compressed Ultrium 460 6400 GB compressed Note Assumes typical 2 1 compression of data Actual compression may vary depending on type of data being backed up SSL1016 Tape Autoloader Reference Guide 147 Specifications Power Specifications Table 18 Power Specifications Line Voltage 60 Hz system 90 to 265 VAC 50 Hz system 90 to 135 VAC Line frequency 47 Hz to 63 Hz AC input current 60 Hz system 6 0A RMS for 115VAC 50 Hz system 3 0 A RMS for 230VAC Power consumption 60 Hz system 75W 50 Hz system 80W Line discontinuities Voltage 500 volts at n
99. rnational standards and regulations EN 55022 CISPR 22 Electromagnetic Interference EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity EN61000 3 2 IEC61000 3 2 Power Line Harmonics EN61000 3 3 IEC61000 3 3 Power Line Flicker EN 60950 IEC 60950 Product Safety BSMI Notice 142 TUB IB REFURBHTE VEU E GEHE ABE Renan TIE gt ARRIBO Po BEARER FIRES ELT AR o SSL1016 Tape Autoloader Reference Guide Regulatory Compliance Notices Japanese Notice CEZ o CW DEE VCCI A BAW TWEE LES KORA ME BRA PSV OA PL E BERL VCCD DEE CHESS DY F ABRAN CT COREL AER CHATS E KAMWELCWETAD CORES AVACFLEYV a Vea ICI LT wWASNSO amp ES AS ESA AA Elo CIE LV RO MVE LT FAY VCCIY Y BEV TORWGAIIZ RORIC TIER FSV IOREL ERS RISE A ERIE VCCI od ES lt 7 PAAR CT OIE 4 ERE COAT A LER WERE RD ET LOBSGcuBHEASEUIJS SES ZLIBRKANSZIEBHVET SSL1016 Tape Autoloader Reference Guide 143 Regulatory Compliance Notices 144 SSL1016 Tape Autoloader Reference Guide Electrostatic Discharge To prevent damage to the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices
100. s Configuration Diagnostics Figure 61 Main menu 2 Press Enter 3 On the Status submenu scroll to autoloader Info gt Autoloader Info Drive Info Ethernet Info Figure 62 Select Autoloader Info 4 Press Enter 5 On the Autoloader Info submenu scroll to Status gt Status Version Element Status Figure 63 Select Status 6 Press Enter SSL1016 Tape Autoloader Reference Guide 89 Autoloader Operation A list of messages similar to the following screen appears Magazines L R Loader ONLINE Drive ONLINE Mode Mixed Barcode Reader Figure 64 Autoloader status message Table 8 Autoloader Status Messages Magazine L The left magazine is present R The right magazine is present L no The left magazine is not present R no The right magazine is not present Loader ONLINE The autoloader SCSI connection is active OFFLINE The autoloader SCSI connection is not active Drive ONLINE The drive SCSI connection is active OFFLINE The drive SCSI connection is not active Mode Random Default The autoloader is operating in Random mode Mixed The autoloader is operating in Mixed mode Sequential The autoloader is operating in Sequential mode Seq Cycle Mode The autoloader is operating in Seq Cycle Mode NOTE ISVs support different modes of operation Be sure your autoloader is set to the correct mode of op
101. s on the LCD SSL1016 Tape Autoloader Reference Guide Autoloader Operation Using Data Cartridges Typically when you first install your autoloader you insert your cartridges into the magazines and then insert the magazines into the autoloader However you can insert and eject cartridges individually using the mailslot or you can eject a magazine manually insert and remove cartridges then insert the magazine back into the autoloader The autoloader automatically detects the presence of a cartridge in the mailslot and in a magazine slot Note On the front panel menu Enter or Eject means the tape enters and leaves the autoloader through the mailslot Whenever you see Load or Unload it means the tape is loaded into or unloaded from the tape drive If you try to perform an illegal operation the autoloader refuses to perform the operation For example if you try to insert a cartridge through the mailslot to the drive but the drive already contains a cartridge the mailslot does not unlock If you try to unload a cartridge from the drive while the autoloader is writing to the tape your command is ignored Inserting a Single Cartridge Use the mailslot to insert a single cartridge into the autoloader You must enter a valid password to unlock the mailslot before you can insert a cartridge When you insert a cartridge through the mailslot you can load it into the tape drive or store it in a magazine Note Be sure you are us
102. sion off Data set is impairing The following can lower performance erformance lots of small 64k files fragmentation and uncompressible data Real Time Clock keeps The DIT1 and SDLT Since the DLT1 and SDLT getting reset cleared autoloader versions versions can not maintain cannot maintain the power to the clock when clock when power is off power is off or the autoloader is reset it is recommended to configure these autoloaders to connect to a time server instead of manually setting the clock 128 SSL1016 Tape Autoloader Reference Guide Troubleshooting Table 13 Suggested Actions for Operational Problems Problem Probable Cause Suggested Action Autoloader does not The power cord or Check all outlets and power power up source is cords for proper connection malfunctioning or the autoloader is incorrectly configured The power switch on the Flip the power switch on the back of the autoloader back of the autoloader back is set to O to the position and i necessary press the power button on the front of the autoloader The DCA is not fully Reseat the DCA to ensure a seated good connection to the chassis assembly Error Messages Failures can occur while operating the autoloader They prevent the autoloader from completing a specific action When a failure occurs two things can happen m No error message appears but the autoloader fails to complete the action If n
103. stallation brackets in a safe place for use if the autoloader needs to be removed SSL1016 Tape Autoloader Reference Guide 33 Installation and Configuration Removing the Autoloader From the Rack When removing the autoloader from the rack m Always use at least two people m Install the optional installation brackets if there is no device installed below the autoloader m Before powering off the autoloader remove the magazines Standalone Installation Use these instructions if you will not be installing your autoloader into a rack Preparation To prepare your autoloader for standalone installation 1 Place one rear standalone leg into place and secure with two screws Repeat for the other side Figure 14 Installing the rear standalone leg 34 SSL1016 Tape Autoloader Reference Guide Installation and Configuration 2 Install the front standalone bracket cover a Place the cover over the autoloader bracket b Place the washers over the bracket holes and secure with a screw c Repeat for the other side Figure 15 Installing the front standalone bracket covers Clearance Place the autoloader on a desk table or other stable horizontal surface Make sure the fan at the rear of the autoloader is not obstructed Allow about 6 inches about 15 cm from wall or solid object at the rear Allow about 12 inches about 30 cm to insert a cartridge in
104. stics frame is required for Status Drive Idle changes to take effect SDLT320 Format Random Policy 51 0 Servo 51 0 i o Mixed Administration Lock c T nn m El E C s Figure 81 Setting the SCSI ID Version 3 Click submit You must reboot the autoloader before the new SCSI ID takes effect Note For the Ultrium 460 autoloader you must set two SCSI IDs one for the autoloader and one for the tape drive The default SCSI ID for the autoloader is 4 The default SCSI ID for the tape drive is 5 SSL1016 Tape Autoloader Reference Guide 107 Autoloader Operation Set the Control Mode To set the control mode 1 On any Web Administration page click Configurations Under Mode the current mode is selected invent hp StorageWorks SSL1016 tape autoloader Web Ad ministratic B Secunty Choose a mode in which the system tapes will be written POC 00046 00024 18 06 System Reset command found on the Diagnostics frame is required for changes to take effect Random Mixed Sequential Autoloader Status Idk Sequential y m ets z Cycle ersion j Left Magazine Present Treset Right Magazine Present Barcode Scanner Present I E Slot Full Compression Drive Enable or disable compression A Drive Idle Tis SDLT320 Format Policy 51 0 Servo 51 0 E UHDL Aut lgader S N PM0242AAD00023 SDLT320 priva S N PMC41V0293 Either a power cycle via the
105. t a valid img file File Update Information Figure 88 Get system updates 2 Click Browse 3 Navigate to the location of the firmware update 4 Click Submit The autoloader automatically uploads the new code and updates the firmware Note A message displays on the LCD to indicate that the update is complete Do not power cycle the autoloader until this message displays SSL1016 Tape Autoloader Reference Guide 117 Autoloader Operation 118 SSL1016 Tape Autoloader Reference Guide Tape Drive Cleaning Your tape drive read write head should be cleaned periodically When cleaning is needed the drive automatically requests the backup software to perform a cleaning operation However you can also initiate cleaning from the front panel as needed Use a cleaning tape to clean your tape drive The DLT1 tape cleaning tape looks just like a DLTtape IV cartridge except that its shell is beige and has a stop next to the door hinge to prevent insertion in a non compatible drive The SDLT cleaning tape is gray The Ultrium cleaning tape is orange Note See Chapter 3 Tape Cartridge Usage for a list of compatible cleaning cartridges and part numbers Configuring the Cleaning Tape Location Before inserting the cleaning tape you must configure the cleaning tape location 906 2 1 OV FF YN On the main menu scroll to Configuration Press Enter Scroll to Cleaning Tape Press Enter
106. t month From the day drop down list select the current day From the year drop down list select the current year In the hour text box type the current hour in 24 hour format In the minute text box type the current minute Click submit SSL1016 Tape Autoloader Reference Guide Autoloader Operation Change the SCSI ID If you need to change the autoloader s SCSI ID you can do so from the Web Administration tool To change the SCSI ID 1 On any Web Administration page click Configurations 2 From the drop down list under SCSI ID click the number to which you want to set the ID invent hp StorageWorks SSL1016 tape autoloader Web Administration Status POC 00046 00024 18 06 System System SCSIID Operations Select the desired SCSI ID for the tape drive SCSI ID Autoloader UHDL Either a power cycle via the front panel button or a system reset via the S N PM0242AAD00023 Mode System Reset command found on the Diagnostics frame is required for SDLT320 Compression changes to take effect Drive S N PMC41Y0293 Cleaning Tape SCSI ID Autoloader Import Export System Time Version T31 2 Left Magazine Present Networking Right Magazine Present Security Mode Barcode Scanner Present Choose a mode in which the system tapes will be written 1 E Slot Full Drive Either a power cycle via the front panel button or a system reset via the System Reset command found on the Diagno
107. tion Status Commands gt Configuration Diagnostics Figure 33 Main menu SSL1016 Tape Autoloader Reference Guide 53 Installation and Configuration 2 Press Enter 3 On the Configuration submenu scroll to Time SCSI ID Ethernet gt Time Change Mode y Figure 34 Select Time 4 Press Enter 5 On the Time submenu scroll to Set Timezone gt Set Timezone Set Date Time Figure 35 Select Set Timezone 6 Press Enter The timezone screen appears Timezone set hrs GMT 0 00 Figure 36 Timezone screen 7 Scroll to set the number of hours difference between your local time and Greenwich Mean Time GMT 8 Press Enter 54 SSL1016 Tape Autoloader Reference Guide Installation and Configuration A new timezone screen appears Timezone set mins GMT 0 00 Figure 37 New timezone screen 9 Scroll to set the number of minutes difference between your local time and Greenwich Mean Time GMT 10 Press Enter The new timezone is set To set the date and time 1 On the main menu scroll to Configuration See Figure 33 2 Press Enter 3 On the Configuration submenu scroll to Time See Figure 34 4 Press Enter 5 On the Time submenu scroll to Set Date Time Set Timezone gt Set Date Time Figure 38 Selecting Set Date Time 6 Press Enter The Date Time screen appears with the cursor under the first digit in the second row YYYY MM DD
108. tore the cleaning tape you can use it in the following ways m Use it for manual cleaning 120 SSL1016 Tape Autoloader Reference Guide Tape Drive Cleaning m Ifthe Auto Clean function is enabled the autoloader can move the cleaning tape from the magazine slot to the tape drive and after the cleaning cycle return it to its slot m If backup software cleaning function is enabled the software can move the cleaning tape from the magazine slot to the tape drive and after the cleaning cycle return it to its slot for more information see your backup software s documentation To store the cleaning tape 1 After you have inserted the tape through the mailslot into the drive for cleaning on the main menu scroll to Configuration 2 Press Enter The Configuration submenu appears 3 On the submenu scroll to Cleaning Tape Location 4 Press Enter 5 Log in as Administrator A map of all the magazine slots appears Note When a map of the magazine slots appears on the display an asterisk indicates a slot occupied by a data cartridge a 2 indicates a slot occupied a a cleaning cartridge and an indicates an empty slot designated as cleaning slot Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 Slot 9 Slot 10 Slot 11 Slot 12 Slot 13 Slot 14 Slot 15 Slot 16 Figure 89 Magazine slot map 6 Scroll to the slot where you want to store the cleaning tape Note If y
109. tting press the up or down scroll key once Press Enter Software Set the cleaning option in your software application if available so that the software monitors drive cleaning If your application software supports automatic cleaning store a cleaning cartridge in the slot specified by the application Note If automatic cleaning is enabled in your application software make sure the Auto Clean option is disabled on the autoloader either via the LCD front panel or Web Administration SSL1016 Tape Autoloader Reference Guide 125 Tape Drive Cleaning 126 SSL1016 Tape Autoloader Reference Guide Troubleshooting Before Contacting Technical Support Before you contact technical support use the information in this chapter to try and resolve the problem Problems with the autoloader can occur in the following forms m Operational Problems m Error Messages Operational Problems Operational problems can range from compatibility issues with the operating system to failure of the front panel Table 13 describes the probable cause and suggested action for each operational problem you may encounter Table 13 Suggested Actions for Operational Problems Problem Probable Cause Suggested Action Front Panel does not The connection to the Use the Web Administration display information LCD has failed tool to troubleshoot the error The autoloader did not See Autoloader does not power up power up
110. tus On the main menu scroll to Status See Figure 61 Press Enter On the Status submenu scroll to Autoloader Info See Figure 62 Press Enter vA ek YN On the autoloader Info submenu scroll to Element Status See Figure 63 Drive ADI285 Mailslot Picker Enter to View Magazines Figure 66 Element status Press Enter to view magazines A map of all the magazine slots appears An asterisk indicates a slot occupied by a data cartridge a indicates a slot occupied by a cleaning cartridge and an indicates an empty slot designated as cleaning slot Slot 1 Slot 2 Slot 3 see Slot 5 Slot 6 Slot 7 sue Slot 9 Slot 10 Slot 11 Slot 12 Slot 13 Slot 14 Slot 15 Slot 16 Figure 67 Magazine map Note If the I E slot is enabled I E Slot replaces either Slot 1 or Slot 16 6 Scroll to the slot containing the cartridge for which you want to see the status 7 Press Enter SSL1016 Tape Autoloader Reference Guide Autoloader Operation The Element Status screen appears displaying the barcode label for that cartridge if an inventory has previously been run A move command also appears on the screen Label DRC101 Move Slot 2 To Slot 9 Esc to Exit Figure 68 Element status screen a If you want to move the cartridge scroll until the location you want to move to appears under TO then press Enter b Ifyou do not want to move the cartridge press
111. urce really does have a empty cartridge Run the Health test If the source is a magazine replace the cartridge in that slot with a different cartridge and try again If error continues replace the magazine m If source is the tape drive verify the tape drive has a cartridge and it was ejected Power cycle the autoloader If error continues contact HP customer support A6 Source magazine Verify the magazine is installed correctly into the missing autoloader Remove and insert the magazine again Run the Health test Try a different magazine or magazine blank Power cycle the autoloader Replace the magazine A7 Destination Verify the magazine is installed correctly into the magazine missing autoloader Remove and insert the magazine again Run the Health test Try a different magazine or magazine blank Power cycle the autoloader Replace the magazine 134 SSL1016 Tape Autoloader Reference Guide Troubleshooting Table 14 Error Messages Error Message Description Suggested Repair A8 Destination element m Verify the expected destination really does not have full a cartridge m If destination is a magazine install and remove a cartridge from the selected slot and try again If error continues replace the magazine m If destination is the tape drive verify the tape drive does not have a cartridge m Ifa cartridge is in the mailslot opening remove it and verify that the m
112. utoloader IP Address An Internet Protocol IP address is the address of any device that is attached to a network Each device must have a unique IP address IP addresses are written as four sets of numbers separated by periods ranging from 0 0 0 0 to 255 255 255 255 IP addresses are either permanent or dynamically assigned A permanent address remains the same each time the device connects to a network A dynamic address changes each time the device connects to the network and is assigned by the network server using a class of software called Dynamic Host Configuration Protocol DHCP When you first power on the autoloader the default method for setting the IP address is the dynamic method DHCP If you want to use DHCP you can skip this step To determine the IP address when using DHCP view the Ethernet status information see View Ethernet Information SSL1016 Tape Autoloader Reference Guide 47 Installation and Configuration To set a dynamic IP address 1 On the main menu scroll to Configuration Status Commands gt Configuration Diagnostics Figure 25 Main menu 2 Press Enter 3 On the Configuration submenu scroll to Ethernet SCSI ID gt Ethernet Time Change Mode Figure 26 Select Ethernet 4 Press Enter 5 On the Ethernet submenu scroll to Set IP P Set IP Set Subnet Mask Set Gateway Set SNMP Server Figure 27 Set IP 6 Press Enter 7 Scroll to Dynamic DHCP
113. ve set the gateway address the autoloader displays Enter to save Press Enter GW changed appears on the display You do not need to reboot the autoloader Press Escape or Enter to return to the menu An SNMP server monitors a network by processing reporting activity in each network device hub router bridge and so on The server uses this information to define what is obtainable from each device and what can be controlled turned off on and so on To set an SNMP server Nw Bor On the main menu scroll to Configuration See Figure 25 Press Enter On the Configuration submenu scroll to Ethernet See Figure 26 Press Enter On the Ethernet submenu scroll to Set SNMP Server See Figure 27 Press Enter SSL1016 Tape Autoloader Reference Guide 51 Installation and Configuration Time Server 52 T At each position of the server address scroll to the correct number and press Enter to advance your cursor SNMP Server 295 255 255 255 Figure 31 Setting the SNMP server address Note Use the Escape key to backspace to a previous text box if necessary When you have set the server address the autoloader displays Enter to save Press Enter SNMP Server changed to appears on the LCD You do not need to reboot the autoloader Press Escape or Enter to return to the Ethernet submenu You can connect the autoloader to a server that will supply the correct date and time using Simple Network
114. with one hand and support it underneath with the other hand 2 Slide the magazine into the magazine bay Make sure you position the magazine correctly it should slide smoothly Caution Be sure that you install only a left oriented magazine in the left bay ZN and a right oriented magazine in the right bay Figure 55 Installing a magazine 3 The magazine is correctly installed when you feel 1t click into place and the front is flush with the front panel Left Mag Inserted or Right Mag Inserted appears on the LCD SSL1016 Tape Autoloader Reference Guide 83 Autoloader Operation Inserting and Removing Cartridges 84 The magazine must be fully removed to insert and remove cartridges There are two gears located on both ends of the magazine Move the slots within the magazine by using these two gears Use the two openings along the top of the magazine and the four openings along the bottom of the magazine to insert and remove cartridges from the eight slots within each magazine To insert a cartridge into the magazine 1 Center a slot within one of the six openings on the side of the magazine 2 Properly orient the cartridge Note There is a keying feature in each slot that only lets you fully insert the cartridge one way 3 Fully insert the cartridge into the slot When pushing the cartridge into the slot you will feel slight resistance until the cartridge is properly seated into the slot Figure 56 Ins
115. y energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio or television technician for help Modifications Cables 140 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations SSL1016 Tape Autoloader Reference Guide Regulatory Compliance Notices Declaration of Conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not
116. you enter your password on the autoloader front panel there is no associated username However when you click any menu heading on the Web Administration s home page Web Administration prompts you for a username and password In Web Administration you can set up to four usernames and IDs which can include both alpha and numeric characters Usernames and IDs must be between four and seven characters long To set a password On any Web Administration page click Configurations On the secondary menu click Security From the drop down list next to User Type select Administrator or Operator In the Username field enter a username In the Password field enter the password In the Verify Password field re enter the password Click submit You can reset the operator password for the front panel from Web Administration However you cannot reset the front panel administrator password this way B1 0 wM PF YDS To reset the front panel operator password 1 On any Web Administration page click Configurations 2 On the secondary menu click Security 3 Click the box next to Reset Front Panel Password A checkmark appears 4 Click submit 116 SSL1016 Tape Autoloader Reference Guide Autoloader Operation Update the Firmware To update the firmware 1 On any Web Administration page click Updates hp StorageWorks SSL1016 tape autoloader Web Administration Back To Web Admin Get System Updates Click Browse to selec

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