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HP MSL6000 User's Manual

1. Product Operate Operate MSL6030 MSL6026 6 4 70 48 48 MSL6060 MSL6052 ET NOTE Current values for specific configurations are available from HP representatives E 1B 10 dBA Table 19 Schallemissionswerte Werteangaben nach ISO 9296 und ISO 7779 DIN 27779 Ger t Leerlauf Betrieb Leerlauf Betrieb MSL6030 MSL6026 6 4 7 0 48 48 MSL6060 MSL6052 ET NOTE Aktuelle Werte f r spezielle Ausr stungsstufen sind ber die HP Vertretungen erh ltlich 1 B 3 10 dBa Safety and Regulatory The library carries the following Regulatory Agency product safety certifications Table 20 Regulatory and Product Safety Certifications UL Listed Mark UL 60950 1 standard for safety of information technology equipment TUV GS Mark Germany EN60950 1 standard for safety of information technology equipment third edition MSL6000 series tape library user guide 161 Table 20 Regulatory and Product Safety Certifications CE Marking European Union Low Voltage Directive 72 23 EEC European Union CUL Mark Canadian UL CAN CSA 22 2 No 60950 1 standard for safety of information technology equipment Regulatory Series ID Number ED 1005 Class A 162 Specifications G Electrostatic Discharge To prevent damage to the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static
2. 156 Regulatory compliance notices Slovakian notice Likvid cia vyradenych zariaden v dom cnostiach v Eur pskej nii Symbol na vyrobku alebo jeho baleni ozna uje Ze dany vyrobok sa nesmie likvidova s domov m odpadom Povinnos ou spotrebite a je odovzda vyraden zariadenie v zbernom mieste ktor je ur en na recykl ciu vyraden ch elektrick ch END a elektronickych zariaden Separovany zber a recykl cia vyradenych zariaden prispieva k ochrane pr rodn ch zdrojov a zabezpe uje Ze recykl cia sa vykon va sp sobom chr niacim udsk zdravie a ivotn prostredie Inform cie o zbern ch miestach na recykl ciu vyraden ch zariaden v m poskytne miestne zastupite stvo spolo nos zabezpe uj ca odvoz domov ho odpadu alebo obchod v ktorom ste si v robok zak pili Slovenian notice Odstranjevanje odslu ene opreme uporabnikov v zasebnih gospodinjstvih v Evropski uniji Ta znak na izdelku ali njegovi embala i pomeni da izdelka ne smete odvre i med gospodinjske odpadke Nasprotno odslu eno opremo morate predati na zbirali e poobla eno za recikliranje odslu ene elektri ne in elektronske opreme Lo eno zbiranje in recikliranje odslu ene opreme prispeva k ohranjanju naravnih virov in zagotavlja recikliranje te opreme na zdravju in okolju ne kodljiv na in Za podrobnej e informacije o tem kam lahko odpeljete odslu eno opremo na recikliranje se obrnite na pristojni o
3. Monospace font File and directory names System output Code Text typed at the command line Monospace italic font Code variables Command line variables Monospace bold font Emphasis of file and directory names system output code and text typed at the command line WARNING Indicates that failure to follow directions could result in bodily harm or death CAUTION Indicates that failure to follow directions could result in damage to equipment or data E IMPORTANT Provides clarifying information or specific instructions E NOTE Provides additional information e TIP Provides helpful hints and shortcuts DN HP technical support Telephone numbers for worldwide technical support are listed on the HP web site http www hp com support Collect the following information before calling Technical support registration number if applicable Product serial numbers Product model names and numbers Applicable error messages Operating system type and revision level Detailed specific questions For continuous quality improvement calls may be recorded or monitored HP strongly recommends that customers sign up online using the Subscriber s choice web site at http www hp com go e updates Subscribing to this service provides you with e mail updates on the latest product enhancements newest versions of drivers and firmware documentation updates as well as instant
4. 2 The IP Address Determination screen appears see Figure 31 Figure 31 IP address determination screen 3 Touch the IP Address Determination option see Figure 31 and then the User Specified IP Address option see Figure 32 User Specified IP Address EE mcm ET Figure 32 Userspecified IP address screen 4 Touch OK to confirm your selection 5 Touch each IP Address option and then use the keypad to enter each IP address see Figure 33 6 Save and confirm your selections MSL6000 series tape library user guide 47 Figure 33 Fixed IP address screen 7 Press the Back button repeatedly to return to the Main menu screen ET NOTE You must reboot the library for settings to take effect 48 library Configuration 4 Operation This chapter describes how to operate an HP StorageWorks MSL Series tape library Sections in this chapter include the following Front Panel page 49 library Display Screens and Options page 53 Menu Selections page 60 Inserting and Removing Tape Cartridges page 72 Front Panel The front panel of the library includes the following see Figure 34 Magazine doors left and right hand Graphical user interface GUI touch screen Library status LED Viewing window 1 Lefthand Magazine Door 4 library Status LED 2 Viewing Window 5 Right hand Magazine Door 3 GUI Touch Screen Figure 34 Library front panel Mag
5. Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmtul interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of Conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operatio
6. Cycle power to the library or reboot using the GUI touch screen Reseat drive 2080 Drive Code Update Command Error Make sure that the firmware is the correct Update code from SCSI or from tape Melor this product failed Check if the drive shows good status through the drive status window Cycle power to the library or reboot using the GUI touch screen Attempt firmware upgrade again 2081 Move Command Failure Press the Enter button to reboot Move command from or to drive slot Ensure the drive shows good status failed Detected by control task through the drive status window Cycle power to the library or reboot using the GUI touch screen Load unload a cartridge to the drive to verify 2090 Open Mail Slot Fault Press the Enter button to clear the Door open sensor time out detected message when open door Cycle power to the library or reboot using the GUI touch screen Run sensor test Make sure door s are closed 2091 Open left Door Fault Press the Enter button to clear the message Cycle power to the library or reboot using the GUI touch screen Run sensor test Make sure door s are closed MSL6000 series tape library user guide 107 Table 10 Fault Symptom Codes continued message Unexpected exchange detected when process messages 2092 Open Right Door Fault Press the Enter button to clear the Door open sensor time out detected da when open door Cycle power to
7. To use the Remote Management Interface you must have the following available A 10 BaseT Ethernet Network An available IP address either Internet or local A host computer with COM port initial setup and alternative maintenance procedures only A computer with a Web browser installed that has access to your network Two configurations for the Remote Management Interface are available e World Wide Accessible Local Area Network To configure the Remote Management Interface you must set the IP addresses For information on setting IP addresses see Configuring the Network Settings on page 47 MSL6000 series tape library user guide 79 CAUTION Some options of the Remote Management Interface take the library offline This inactive mode can interfere with host based application software causing data loss Ensure that the library is idle before attempting to perform any remote operations that will take the library offline Accessing the Remote Management Interface To access your library remotely the library must be in the ready mode to establish communications with the Remote Management Interface If you are unable to access the unit with your browser verify the library is not being operated locally 1 Type the IP address in the Location field of your Web browser and press Enter The browser connects to the Remote Management Interface and displays a login prompt Login to the Remote Management Interfac
8. access to the PTM is located at the rear of the library beneath the PTM cover see Figure 10 on page 28 1 PTM Interface Connector 2 PTM Mounting Cover removal required for PTM installation Figure 10 Library PTM mounting location 28 Introduction 2 Installation This chapter explains how to install an HP StorageWorks MSL Series tape library Sections in this chapter include Converting a Tabletop Model to a Rackmount Model page 29 Setting Up the Rackmount Model page 30 Converting a Rackmount Model to a Tabletop Model page 34 Applying Power to the Library page 35 Cabling for SCSI Configurations page 36 ET NOTE Be sure to keep and store all shipping materials from your MSL Series tape library for 3 potential future use Converting a Tabletop Model to a Rackmount Model To make a tabletop library ready for rack enclosure installation 1 2 3 Remove the rubber feet Remove the cover Attach the inner rails to the library using the supplied Allen wrench and screws Tighten the screws until snug MSL6000 series tape library user guide 29 Figure 11 Converting a tabletop model four drive model shown Setting Up the Rackmount Model WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks In single rack installations the stabilizing feet ar
9. 122 Troubleshooting Table 10 Fault Symptom Codes continued Shuttle could not reach target location 3110 Picker Retries Exceeded Cycle power to the library or reboot by using the LCD touch display Run ls T cle test using the LCD touch display Menu gt Maintenance gt Diagnostic options Note If the backup application is running update the application cartridge map 3111 Picker Retries Exceeded 1 Press the Enter button to reboot Picker retries exceeded during a Cycle power to the library or reboot pass through fetch operation using the GUI touch screen Check pass through alignment 3112 Picker Retries Exceeded 2 Cycle power to the library or reboot by using the LCD touch display Run ll i cle test using the LCD touch display Menu gt Maintenance gt Diagnostic options Note If the backup application is running update the application cartridge map 3113 Picker Retries Exceeded 3 Press the Enter button to reboot Picker retries exceeded during a bin stow Cycle power to the library or reboot operation using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s 3115 Picker Retraction Error Press the Enter button to reboot Picker did not retract during a bin check Cycle power to the library or reboot operation using
10. 301A Drive Close Door Failed Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat the drive Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify 301B Drive Communication Error Intertask send receive failed Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat the drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify 112 Troubleshooting Table 10 Fault Symptom Codes continued 301C Drive Get General Status Fail Press the Enter button to reboot Drive communication failed Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat the drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify 301D Drive Get Status 3 Fail Press the Enter button to clear the message Contact
11. SCSI Network Passwords Figure 47 Menu screen Menu Selections Back e th This section describes the three Menu areas View System Data Edit Options Utilities View System Data Area The View System Data area lets you select the following screens Library Options SCSI Options Network Options Library Info Cartridge Map Library Options Selecting this option lets you view the library settings These settings are defined from the Library option in the Edit Options area see Figure 48 on page 61 ET NOTE You can move to the next subsequent Library Options screen by selecting the W button 60 Operation View Library Options Library Remains Offline After Power up Initialization Disabled Auto Power up An Installed Drive After Timeout Enabled Unload Mode Implicit Total Reserved Slots 0 Auto Clean Mode Disabled vi Back Figure 48 View library options screen Table 5 lists and describes the available Library options Table 5 View Library Options Library Remains Offline After Power up Initialization Library does not go online after power up initialization You must select the Online option from the Menu screen on the GUI touch screen The default is Disabled Auto Power Up An Installed Drive After Timeout Enables a tape drive to be automatically powered up after a delay after replacing a tape drive if you do not
12. SCSPOPHiONS 2 us ara sn bend dene bd pe bid peceede ages 63 Network OPIONS AE hs ch Ihe ee EERO ORO ED OTM HES 67 library Info cesi eh yok deg de SCENDE er ee 68 Edit Options Afed actes Peas DIU ee tpa ORA ane ye ER Red ER Pb e Rab t e De 68 DIARY iat Goh PEE P IPS TE RER dedu idum dco d dq Padel ad 68 ca CD C r 69 iuc EE ee a een 70 Beeler sanu a en Aere e A del eek A Boke dede RO MR a EE CH 70 MD A ee near 70 e HEEN 71 Diagnostics s uuu s Re ree e a Noe Re RE Gb ety des 71 pog D 72 Sec rity laderas 72 Inserting and Removing Tape Cartridges 2444 cu danke hg an 72 Removing Magazines 2 0 0 eee men 73 Inserting Cartridges into a Magazine a iude oe C We ae in Rot CRUS RR ERED ME ERAS 74 Using Mail Slots Left hand Magazines On 74 Labeling Tape Cartridges nera di as 75 Uliriim Labels P Lem 76 SDLT labels ses ee ee er eh he ok OEE OES 77 Media label TEE 78 5 Remote Management Interface 1944 RI Yu 44 wernt sees yv S d EM Lats cee he shel Auten i as ono ado opa ee Sia a 79 Accessing the Remote Management Interface eee eee ee 80 Using Ment Buttons eeh saw m dee eh use rad d cm ses aue Bnew a Neb ale e aA deco 82 Mi esis Ba ery ee hI ae ee Ay ord ang aah poda Bi yey ay Bars 82 Move Media 2422224 20 be RSL he See d eed ondes dud ed dee hoa bi Oe bh SG 83 DTU Dias cos see he acre erahnen Giese Aad ie EE ee Seth Gus oe ae 84 library Configuration a ae I DICA
13. bus and not daisy chained to another tape drive hard drive or other high bandwidth device Check that the server and file system have the processing power and memory needed to stream the tape drive Ensure that other applications are not taking up bandwidth from the backup server or target workstations Ensure the server has a fast enough file system i e RAID Ensure that the drive is clean Try a new tape A marginal tape can cause performance problems due to bad spots on the tape requiring retries Ensure that the application software is using fixed length records or blocks to maximize throughput and has not defaulted to a smaller record size 64K should be sufficient Ensure that the data is being compressed however do not turn on both software and hardware compression In most cases hardware compression should be enabled Check the size of the files Backing up several small files can impact performance Using Diagnostic Support Tools This section describes diagnostic tools available to help troubleshoot and maintain your tape library 140 Troubleshooting HP StorageWorks Library and Tape Tools To provide continued service to our customers HP provides the HP StorageWorks Library and Tape Tools L amp TT software application L amp TT is a diagnostic tool that is designed to aid in the installation and maintenance of both HP tape devices and tape libraries L amp TT include
14. finger tight to prevent binding when mounting the library a Fully extend the slide rails on both sides of the rack enclosure until they lock b Slide the inner guide rail as far as possible to the front of the rail assembly MSL6000 series tape library user guide 31 aa nunuunnunminussn5ssnsssB Figure 13 Installing the rails 3 Install the two slide on clip nuts previously marked using the template two holes above the top bracket screw holes on each of the front rack enclosure vertical rails Figure 13 WARNING Two people should perform the next step Make certain when the library is fully extended that a force of 20 of the rack enclosure s weight but not more than 57 pounds 26 kg applied in any direction other than upwards does not cause the rack enclosure to overbalance CAUTION The library is heavier toward the tape drive end rear 4 Using two people lift the library and visually align the inner and intermediate slide rails 5 Carefully insert the library s inner slide rails into the extended intermediate slide rails 6 see Figure 14 6 Slide the library into the rack enclosure until the rail locks are engaged WARNING A rack enclosure might become unstable if more than one library is extended for any reason Extend only one library at a time 7 Push in on the rail locks to release the library and slide the library completely into the rack enclosu
15. 17 Applying power to the library four drive rackmounted library shown Cabling for SCSI Configurations This section describes supported SCSI cable configurations for the library The following SCSI configurations are detailed in this section Two tape drives dual host system MSL6030 MSL6026 Four tape drives dual host system MSL6060 MSL6052 E NOTE MSL Series libraries support SCSI cable configuration for one to four hosts and one to four 4 tape drives Contact your authorized reseller for a list of supported configurations ET NOTE Host cables are not supplied with the MSL Series library 36 Installation See Appendix D Configuration Examples beginning on page 165 for a complete listing of potential configurations Supported SCSI Cables ET NOTE For optimum performance a maximum of one tape drive per SCSI bus is recommended for 23 Ultrium 460 Ultrium 960 and Ultrium 1840 tape drives Each of the tape drives and the library controller constitute an independent SCSI target When any two or more devices are connected to the same SCSI bus each separate SCSI device must be assigned a unique SCSI ID For information on assigning SCSI IDs see Chapter 3 Library Configuration on page 39 ET NOTE SCSI IDs are set at the factory If you want to change any of the firmware defaults you can do so using the GUI touch screen To connect a library to a host system the host system must have
16. 83 Setup Click Setup for button and browser controls that let you set library SCSI and drive configuration options also available on the Menu gt Edit Options area of the tape library GUI m cm D dm k Apps Alpha3 20 Configuration menu Library Configuration Library Config Set basic library parameters such as random sequential mode mail slot mode auto clean mode Scsi Configuration Scsi Config Set SCSI mode parameters and Tape Alert parameters Drive Configuration Drive Config Set SCSI ID of the drive s Notification Registration Notifications Register to receive exception reports via e mail and or SNMP traps Figure 69 Setup screen 84 Remote Management Interface Library Configuration Click Library Config to set basic library parameters O cm e aD ba Apps Alpha3 20 Library Configuration Library Mode Random Auto Clean Mode Disabled Reserved Slots Unload Mode Implicit Mail Slot Mode Mai Slot Enabled Mail Slot Disabled Mail Slot Enabled Drive and Slot Numbering Zero Based Barcode Label Size 8 Chars Barcode Label Alignment Barcode Label Check Digit Disabled v Serial Number 3G0C0000B247 Figure 70 Library configuration screen MSL6000 series tape library user guide 85 SCSI Configuration Click SCSI Config to SCSI mode and Tape Alert parameters Set Name With Configuration Utility Access is unavailable because
17. 960 tape drive is capable of storing up to 400 GB native or 800 GB 2 1 compression of data per cartridge An Ultrium 1840 tape drive is capable of storing up to 800 GB native or 1600 GB 2 1 compression of data per cartridge Access the HP StorageWorks Ultrium Tape Drive User s Guide from http www hp com support for more information about its features and capabilities MSL6000 series tape library user guide 17 Table 2 Ultrium Tape Drive Capacity and Data Transfer Rate Ultrium 460 200 GB native 30 MB sec 216 GB hour 400 GB compressed 60 MB sec 432 GB hour Ultrium 960 400 GB native 80 MB sec 576 GB hour 800 GB compressed 160 MB sec 1152 GB hour Ultrium 1840 800 GB native 120 MB sec 864 GB hour 1600 GB compressed 240 MB sec 1728 GB hour NOTE Compressed capacity assumes a 2 1 compression ratio Ultrium Tape Cartridges E A A NOTE In addition to the information provided in this manual refer to the documentation provided with your media for more information Also see Maintaining Tape Cartridges on page 92 CAUTION HP Ultrium tape drives require special cleaning cartridges and data cartridges formatted specifically for HP Ultrium To avoid damage to your tape drive it is critical to use appropriate cleaning cartridges and properly formatted data cartridges Approved media will have the Ultrium format trademark which indicates that the media has pa
18. Enter button to clear the message Remove a tape from the library Invalid user initiated operation Set parameters correctly and try again 114 Troubleshooting Table 10 Fault Symptom Codes continued 3054 Need 1 Drive Minimum No available drive to run diag Install or activate a drive Press the Enter button to clear the message Invalid user initiated operation Set parameters correctly and try again 3055 Memory Allocation Error Memory allocation error in diagnostic Cycle power to the library or reboot by using the LCD touch display Wait 30 seconds to power up again 3057 Invalid Magazine Type Unsupported magazine type detected Upgrade firmware if a newer revision exists Press the Enter button to clear the message Check magazine type Invalid user initiated operation Set parameters correctly and try again 3058 Magazine Type Change Not Handled Unsupported magazine type detected Upgrade firmware if a newer revision exists Press the Enter button to clear the message Check drive type Invalid user initiated operation Set parameters correctly and try again 3059 Drive Type Not Supported Unsupported magazine type detected Upgrade firmware if a newer revision exists Press the Enter button to clear the message Invalid user initiated operation Set parameters correctly and try again 3060 Zone Sequence Error Cycle power
19. Maintenance submenu on the front panel display Note that the Source window defaults to the cleaning slot CIn g Slot 0 Select Cleaning If the default entry is not the tape drive to be cleaned press Drive in the Destination Element Type box to sequence through the available tape drive choices You can also use the Decimal Keypad to enter the tape drive number directly When the destination entry is correct select Execute Clean When the cleaning cycle completes the library returns the cleaning cartridge back to the cleaning cartridge slot Cln g Slot 0 To remove the cleaning cartridge select Magazine Access from the library Status screen Replacing a Cleaning Cartridge in a Reserved Slot A message will appear on the front panel display when the cleaning cartridge has expired Examine the library Status screen to make sure that the cleaning cartridge has been unloaded from the tape drive to the reserved slot If not then unload it to the mail slot using the Move Media menu option from the library Status screen ET NOTE A cleaning cartridge can be removed and replaced by removing a right magazine or by 3 using a mail slot in a left magazine Replacing a Cleaning Cartridge in a Right Magazine 1 2 3 4 5 Select Magazine Access from the library Status screen Remove the appropriate right magazine from the library Remove the expired cleaning cartridge from the last tape cartridge slot Mark it as EX
20. QC Rd er t dade ol Sn e Se Sak ta A ese 85 SCSI Conn GUase EEN E REUS ar eae ea age we 86 Drive Configura ona do odio ode deter ee 86 guys MP O T Ee ee ts Ba oe 87 RMA SHUG s ease EE 88 Changing the Remote Management Interface Password 88 NEE AAA ete we essen vl Using the Library Maintenance Menu 91 Maintaining Tape Cartridges de Mes ren paras rl dd Rar e 92 Ulirium Cartridges Dti ness bl db A Baer 93 A A OS 93 Running a Cleaning Cartridge deeg EE E een 93 Automatically Running a Cleaning Cartridge 94 Manually Running a Cleaning Cartridge 1 0 llle 94 Running a Cleaning Cartridge from a Mail Sot 95 Running a Cleaning Cartridge from a Tape Cartridge Sot 95 Running a Cleaning Cartridge from a Cleaning Sot 95 Replacing a Cleaning Cartridge in a Reserved Sot 96 Replacing a Cleaning Cartridge in a Right Magazine 96 Replacing a Cleaning Cartridge in a Mail Sot 96 Updating Firmware irradia qs 97 Checking Ihe Firmware REVISION eh d V SC Ee Ee o he a 27 Using the Remote Management Interface 97 Using HP StorageWorks Library amp Tape Tools 98 Using a Serial Connection aia e dup CR ann Sac RR ensure Ro CAR CR Rl 98 Firmware Flashing Procedure c2 aco 4422006122 10 es aUud th einer 99 Troubleshooting e Sprang uds depot aoa Pool EE 101 Identifying Platform Problems 4 24209 3d x PER CORE ROGO RUE deter Ae qe SE E 101 Performing Error BedoVely auc Sce Pesce x oe XP SS PE HERR ae ken rue 102 Fault
21. Settings The basic factory default values are IP address http 1 1 1 1 Subnet mask 255 255 255 0 Gateway address 0 0 0 0 User name root Password password HP recommends that you change these values from the defaults All settings within the configuration are pre set with default values These values are set to allow the Fibre Channel card into most HP environments with little or no configuration changes After changing the basic default values listed above carefully consider any additional configuration changes After the initial configuration is established HP recommends backing up the configuration to an external file via the FTP file transfer protocol option If needed during a recovery process this file can be restored back onto the router MSL6000 series tape library user guide 169 Configuration Examples Figure 83 MSL6030 MSL6026 standalone 170 Optional Fibre Channel Card e vlt Sm GE i alll Ok dl HU g TE 000000000 DH ol bo SON uk 10999 172 Optional Fibre Channel Card Index A abort move status 66 acoustic specs 161 audience 11 authorized reseller HP 13 auto power up 61 B bar code 76 77 label assignment 62 check digit 62 labels 75 reader 23 base address 65 bus ID 64 bus parity 64 C cable configuration 36 2 tape drives 1 host 37 2 tape drives 2 hosts 38 SCSI 165 SCSI examples 166 Canadian notice 14
22. Slot Access from the library Status screen Running a Cleaning Cartridge from a Tape Cartridge Slot 1 Insert a cleaning cartridge into an appropriate tape cartridge slot Slot O for example see Using Mail Slots Left hand Magazines Only on page 74 Select the Clean Drive menu option from the Maintenance submenu on the front panel display Select Source If the default entry is not the slot with the cleaning cartridge press Slot in the Source Element Type box to sequence through the available cartridge slots You can also use the Decimal Keypad to enter the slot number directly Select Cleaning If the default entry is not the tape drive to be cleaned press Drive in the Destination Element Type box to sequence through the available tape drive choices You can also use the Decimal Keypad to enter the tape drive number directly When the source and destination entries are correct select Execute Clean When the cleaning cycle completes the library returns the cleaning cartridge back to the tape cartridge slot To remove the cleaning cartridge select Magazine Access from the library Status screen Running a Cleaning Cartridge from a Cleaning Slot T 2 Reserve a cleaning tape cartridge slot See Setting Up a Reserved Slot on page 41 for more information Install a cleaning cartridge in a reserved slot MSL6000 series tape library user guide 95 Select the Clean Drive menu option from the
23. a display of itemized status information for the library in general and for each drive Scroll down to view additional information You can configure two browser settings from this screen Auto refresh off 1 min 2 min 5 min This setting ensures that the status of your library displayed on the browser remains current Inventory Display Logical Physical This setting enables you to display your library either logically drives and slots are grouped separately or physically drives and slots are grouped by library module depending on your preference Information available from this screen Library Status Remote Management Interface Drive Status Summary Full Drive Status is available through the Full Drive Status button Move Media CAUTION Do not move tapes while library application software is running Fatal software faults may occur This button allows you to move a selected cartridge to a target drive or cartridge slot c O cm m Move a Tape Cartridge Source of Tape Cartridge Mail Slot 0 y Destination of Tape Cartridge Drive1 y Execute the Move Figure 68 Move media screen 1 Specify the source slot and destination 2 Click Execute the Move A screen appears warning you that selecting Confirm causes the library to go offline during the move media operation After the move media operation completes a completion message appears MSL6000 series tape library user guide
24. cannot be changed in the Remote Management Interface The EZ default passwords can only be changed by using the MSLUtil diagnostic utility and diagnostic cable connection to the computer running the utility To change level 1 and or level 2 passwords 1 Install the diagnostic utility on a Windows compatible computer using the MSLUtil CD supplied with the library 2 Connect the diagnostic cable from the computer installed with the diagnostic utility to a serial port on the library controller board located at the back of the library 3 Start MSIUtil and select Connect from the tool bar 4 Click OK to use the default setting A communication path is established to the library 88 Remote Management Interface Select Configure from the tool bar Select Set Values from the menu Select the Access tab in the Configure Library window The default passwords display for levels 1 and 2 Change the default password s to a new password and click OK Click OK to confirm the changes MSL6000 series tape library user guide 89 90 Remote Management Interface 6 Maintenance This chapter includes procedures for Using the Library Maintenance Menu page 91 Maintaining Tape Cartridges page 92 Running a Cleaning Cartridge page 93 Replacing a Cleaning Cartridge in a Reserved Slot page 96 Updating Firmware page 97 Using the Library Maintenance Menu You can use the library Maintenance menu to perform system maintena
25. d crits dans ce chapitre ne doivent pas tre effectu s par l utilisateur Seuls les Mainteneurs Agr s HP sont habilites r parer l appareil laser 148 Regulatory compliance notices German laser notice Italian N VORSICHT Dieses Ger t enth lt m glicherweise einen Laser der nach den US amerikanischen FDA Bestimmungen und nach IEC 60825 1 als Laserprodukt der Klasse 1 zertifiziert ist Gesundheitssch dliche Laserstrahlen werden nicht emittiert Die Anleitungen in diesem Dokument m ssen befolgt werden Bei Einstellungen oder Durchf hrung sonstiger Verfahren die ber die Anleitungen in diesem Dokument bzw im Installationshandbuch des Laserger ts hinausgehen kann es zum Austritt gef hrlicher Strahlung kommen Zur Vermeidung der Freisetzung gef hrlicher Strahlungen sind die folgenden Punkte zu beachten Versuchen Sie nicht die Abdeckung des Lasermoduls zu ffnen Im Inneren befinden sich keine Komponenten die vom Benutzer gewartet werden k nnen Benutzen Sie das Laserger t ausschlie lich gem den Anleitungen und Hinweisen in diesem Dokument Lassen Sie das Ger t nur von einem HP Servicepartner reparieren laser notice AN AVVERTENZA AVVERTENZA Questo dispositivo pu contenere un laser classificato come prodotto laser di Classe 1 in conformit alle normative US FDA e IEC 60825 1 Questo prodotto non emette radiazioni laser pericolose L eventuale esecuzione di comandi regolazioni o procedure
26. domowych w Unii Europejskiej Ten symbol na produkcie lub jego opakowaniu oznacza Ze produktu nie wolno wyrzuca6 do zwyktych pojemnik w na mieci Obowiazkiem uzytkownika jest przekazanie zuzytego sprzetu do wyznaczonego punktu zbi rki w celu recyklingu NER odpad w powstalych ze sprzetu elektrycznego i elektronicznego Osobna zbi rka oraz recykling zuzytego sprzetu pomoga w ochronie zasob w naturalnych i zapewnia ponowne wprowadzenie go do obiegu w spos b chroniacy zdrowie cztowieka i rodowisko Aby uzyska wi cej informacji o tym gdzie mo na przekaza zu yty sprz t do recyklingu nale y si skontaktowa z urz dem miasta zak adem gospodarki odpadami lub sklepem w kt rym zakupiono produkt Portuguese notice Descarte de Lixo El trico na Comunidade Europ ia Este s mbolo encontrado no produto ou na embalagem indica que o produto n o deve ser descartado no lixo dom stico comum responsabilidade do cliente descartar o material usado lixo el trico encaminhando o para um ponto de coleta para reciclagem A coleta e a reciclagem seletivas desse tipo de lixo ajudar o a conservar as reservas naturais sendo assim a reciclagem ser feita E de uma forma segura protegendo o ambiente e a saude das pessoas Para obter mais informac es sobre locais que reciclam esse tipo de material entre em contato com o escrit rio da HP em sua cidade com o servico de coleta de lixo ou com a loja em que o produto foi adquirido
27. drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat the drive Check cabling Load unload a cartridge to the drive to verify Run the cartridge cycle diagnostic to verify 3018 Drive Load Retry Failed SLTO drive fail to load detected in drive task Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat the drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used int he last operation for damage Run the cartridge cycle diagnostic to verify MSL6000 series tape library user guide 111 Table 10 Fault Symptom Codes continued 3019 Drive Open Door Failed Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat the drive Load unload a cartridge to the drive to verify Check the tape cartridge used int he last operation for damage Run the cartridge cycle diagnostic to verify
28. electricity from a finger or other conductor can damage system boards or other static sensitive devices This type of damage can reduce the life expectancy of the device To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in staticsafe containers Keep electrostatic sensitive parts in their containers until they arrive at staticfree workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a staticsensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostaticsensitive parts e Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an HP authorized service provider install the p
29. garantit que ces appareils seront recycl s dans le respect de la sant humaine et de l environnement Pour obtenir plus d informations sur les centres de collecte et de recyclage des appareils mis au rebut veuillez contacter les autorit s locales de votre r gion es services de collecte des ordures m nag res ou le magasin dans lequel vous avez achet ce produit 152 Regulatory compliance notices German notice Entsorgung von Altger ten aus privaten Haushalten in der EU Das Symbol auf dem Produkt oder seiner Verpackung weist darauf hin dass das Produkt nicht ber den normalen Hausm ll entsorgt werden darf Benutzer sind verpflichtet die Altger te an einer R cknahmestelle f r Elektro und Elektronik Altger te abzugeben Die getrennte Sammlung und ordnungsgem e Entsorgung Ihrer Altger te tr gt zur Erhaltung der nat rlichen Ressourcen bei EN na garantiert eine Wiederverwertung die die Gesundheit des Menschen und die Umwelt sch tzt Informationen dazu wo Sie R cknahmestellen f r Ihre Altger te finden erhalten Sie bei Ihrer Stadtverwaltung den rtlichen M llentsorgungsbetrieben oder im Gesch ft in dem Sie das Ger t erworben haben Greek notice ATroppiwn axpnotou EEOTT IOHOU ATT xprjoreg os I IWTIK VOIKOKUPI OTHV Eupwtraikn Evwon To oUu oAo aur oro rrpoi v r TN CUOKEVAC A TOU UTTODEIKV EI TI TO OUYKEKPINEVO rrpoi v dev TTPETTEI va iar Ograi pa WE TA AAAQ OIKIAK OAG arropp upara A
30. guide 7 Drive O bus ID data field screen two drive model shown 2 222 22222 41 Reserved slot locations SDLT 2 he 42 Reserved slot locations Ultrium MS16030 2 222222 222er A3 Reserved slot locations lower module SDLT 22 ccm onen 44 Reserved slot locations lower module Ultrium MSL6060 o o oooooooooo o o 45 Total reserved slots screen aa li it eu erhellt 45 Reserved slots numeric keypad screen 46 Total reserved slots confirmation screen 46 IP address determination screen s ou xe pts een AUC RR A Roe 47 User specified IP address screen reuera arida a e Pd Wine KEE 47 Fixed IP address screen ee aec petet alo es X TEES E UM SC COR ER DON OR ute 48 library fr nt panela 3 20 qu Gars verdi ee Ee Ae de gg 49 Magazine door mechanical releases emergency access 00 0 0 eee eee ee 50 librapyand ealars ls esee Are scs a atero duit ee EE ec qs 51 Password Eveline a Dev eate ee De dea qud eee ES 52 Initialization screen WEE 53 Library status screen two drive model shown lle 54 Technical support information screen oe were qs cec aur wb a e ECC RR a i a 55 Mail slot access screen four drive model shown cc een 55 Magazine access screen two drive model shown llle eese 56 Move media screen two drive model shown 57 Power down confirmation message screen 58 Status screen four drive model shown llle 58 Cartridge map screen two drive model sbow
31. is Both Mail Slots Enabled Barcode Label Size Lets you limit the length of the bar code label Possible settings are 1 through 8 The default is 8 Barcode Label Assignment Lets you specify the alignment of a bar code label The options are Left or Right When used in conjunction with the Barcode Label Size option this option strips unwanted trailing characters left alignment or leading characters right alignment The default is Left Align Barcode Label Check Digit Lets you specify whether to enable or disable the verification of a check digit character in the bar code label The default is Disabled 62 Operation Table 5 View Library Options continued Barcode Reader Lets you enable or disable the bar code reader retries option The default is Retries Enabled Module Configuration Lets you configure a library for Standalone Master or Slave operation The default is Standalone Library Auto Power On Mode Lets you enable or disable an automatic library power on after a power loss without the need to touch the GUI screen The default is Enabled SCSI Options Selecting this option lets you view the settings defined from the SCSI option in the Edit Options area see Figure 49 E NOTE You can move to the next sequential SCSI Options screen by selecting the W To return to the previous SCSI Options screen select the A or Back button to return to the Menu screen Vie
32. k rnyezetre s emberi eg szs gre n zve biztons gos feldolgoz s t A begy jt s pontos hely r l b vebb t j koztat st a lakhelye szerint illet kes nkorm nyzatt l az illet kes szem teltakar t v llalatt l illetve a term ket el rus t helyen kaphat Italian notice Smaltimento delle apparecchiature da parte di privati nel territorio dell Unione Europea Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non pu essere smaltito insieme ai rifiuti domestici E responsabilit dell utente smaltire le apparecchiature consegnandole presso un punto di raccolta designato al riciclo e allo smaltimento di apparecchiature elettriche ed elettroniche La raccolta differenziata e il corretto riciclo delle apparecchiature da smaltire permette di Da proteggere la salute degli individui e l ecosistema Per ulteriori informazioni relative ai punti di raccolta delle apparecchiature contattare l ente locale per lo smaltimento dei rifiuti oppure il negozio presso il quale stato acquistato il prodotto 154 Regulatory compliance notices Latvian notice Nolietotu iek rtu izn cin anas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s ds simbols uz izstr d juma vai uz t iesai ojuma nor da ka o izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem J s atbildat par to lai nolietot s iek rtas tiktu nodotas speci li iek rtotos cmm punktos kas
33. made on the GUI touch screen that interrupts the current library operation off line Solid amber The library is in a fault state as detailed by the error message on the GUI touch screen Front Panel and Media Security Locks The following security features are available to help you avoid accidental interruption of library operation GUI Touch Screen The GUI touch screen offers three levels of security see Figure 37 User level 1 allows access to the mail slot s User Level 2 allows magazine access mail slot access SCSI options diagnostics and lets you move media MSL6000 series tape library user guide 51 Service allows access to the administrative menu that lets you view edit library and SCSI options ET NOTE The library ships with a default service password of 5566 mTouch an Input Box to E dit Decimal Keypad New User Level 1 1 2 E Password ieenter New 4 5 6 7 8 9 m Security Level 4 UserLevell User Level 2 Cl Back Disabled Disabled Enty 0 Service Disabled Save Back Figure 37 Password levels Each password is represented by four decimal digits that are stored in NVRAM in a range of 0001 to 9999 ET NOTE 0000 is used to disable password verification for each level Enabling a password at a lower level re enables disabled higher levels to that value As a result prior to accessing any higher le
34. more than two drives per SCSI bus E NOTE One drive per bus is HP s recommended configuration Two drives per bus is an acceptable configuration for SDLT 1 and 2 MSL6000 series tape library user guide 165 Configuration Examples 1 SCSI Terminator 3 Host cable Bus 1 to host system 2 0 5 m cable to library controller card 4 Host cable Bus O to host system Figure 80 MSL6030 MSL6026 2 hosts 2 drives SCHEI 1 SCSI Terminator 4 Host cable Bus 3 to host system 2 0 5 m cable to library controller card 5 Host cable Bus 2 to host system 3 Host cable Bus 1 to host system 6 Host cable Bus O to host system Figure 81 Single MSL6060 MSL6052 4 hosts 4 drives 166 Configuration Examples E Optional Fibre Channel Card The optional Fibre Channel card enables connectivity between MSL Series tape libraries and Fibre Channel based Storage Area Networks SANs This allows the libraries to be attached to a Switched Fabric This appendix includes the following sections Host Prerequisites page 167 Connectors and Indicators page 168 e Configuration page 169 Host Prerequisites To use Fibre Channel check the
35. number of storage elements visible to the application software for licensing reasons MSL6000 series tape library user guide 41 E NOTE Reserved slots may be incompatible with some application software Reserved Slot Numbering Standard tape cartridge slots are numbered from the front of the magazine to the rear see Figure 24 through Figure 27 If you reserve one slot it becomes Cleaning Slot 0 in the last slot of the last magazine Additional reserved slots continue in this front to rear pattern 1 Cleaning Slot 2 3 Cleaning Slot 0 2 Cleaning Slot 1 4 Mail Slot Left Magazine Only If Configured Figure 24 Reserved slot locations SDLT 42 Library Configuration 1 Cleaning Slot 2 3 Cleaning Slot 0 2 Cleaning Slot 1 4 Mail Slot Left Magazine Only If Configured Figure 25 Reserved slot locations Ultrium MSL6030 MSL6000 series tape library user guide 43 1 Cleaning Slot 2 3 Cleaning Slot 0 2 Cleaning Slot 1 4 Mail Slot Left Magazine Only If Configured Figure 26 Reserved slot locations lower module SDLT 44 Library Configuration 1 Cleaning Slot 2 3 Cleaning Slot 0 2 Cleaning Slot 1 4 Mail Slot Left Magazine Only If Configured Figure 27 Reserved slot locations lower module Ultrium MSL6060 To reserve a slot 1 On the Menu screen touch the Library option in the Edit Options area 2 On the Library options screen press the W to scroll to the screen that contains the Total R
36. or reboot a SCSI task but the original command using the GUI touch screen opcode could not be determined Ensure the drive shows good status through the drive status window 7022 Unexpected state after NonVolConfig Press the Enter button clear the cmd message After successfully completing a Cycle power to the library or reboot NonVolConfigPut command the current using the GUI touch screen state of the save operation was unknown Ensure the drive shows good status through the drive status window 7023 Unexpected state after SCSI mode cmd Press the Enter button clear the After successfully completing a ace a SCSIUpdateMode Parameters command Cycle power to the library or reboot the current state of the save operation was using the GUI touch screen unknown Ensure the drive shows good status through the drive status window 7024 Unexpected state after SCSI init cmd Press the Enter button clear the After successfully completing a a SCSIInitCommand the current state of the Cycle power to the library or reboot save operation was unknown using the GUI touch screen Ensure the drive shows good status through the drive status window 7025 Message is Invalid Map Conversion Update the Map using the LCD touch Parameters display Menu gt Maintenance gt Force GUI Map Parameters are corrupt or reconfiguration invalid 8001 Cartridge reject recovery failed Press the Enter button to reboot Ensure the drive shows good s
37. paredz amp ti izmantoto elektrisko un elektronisko iekartu sav k anai otrreiz jai p rstr dei Atsevi a nolietoto iek rtu sav k ana un otrreiz j p rstr de pal dz s saglab t dabas resursus un garant s ka s iek rtas tiks otrreiz ji p rstr d tas t d veid lai pasarg tu vidi un cilv ku vesel bu Lai uzzin tu kur nolietot s iek rtas var izmest otrreiz jai p rstr dei j v r as savas dz ves vietas pa vald b sadz ves atkritumu sav k anas dienest vai veikal kur izstr d jums tika nopirkts Lithuanian notice Vartotoj iS priva i nam ki rangos atliek alinimas Europos S jungoje is simbolis ant gaminio arba jo pakuot s rodo kad io gaminio alinti kartu su kitomis nam kio atliekomis negalima alintinas rangos atliekas privalote pristatyti specialia surinkimo vieta elektros ir elektronin s jrangos mpm atliekoms perdirbti Atskirai surenkamos ir perdirbamos Salintinos jrangos atliekos pad s saugoti gamtinius i teklius ir u tikrinti kad jos bus perdirbtos tokiu b du kuris nekenkia moni sveikatai ir aplinkai Jeigu norite su inoti daugiau apie tai kur galima pristatyti perdirbtinas rangos atliekas kreipkit s savo seni nij nam kio atliek alinimo tarnyb arba parduotuv kurioje jsigijote gaminj MSL6000 series tape library user guide 155 Polish notice Pozbywanie sie zuzytego sprzetu przez uzytkownik w w prywatnych gospodarstwach
38. s at produktet ikke m bortskaffes med andet almindeligt husholdningsaffald stedet er det dit ansvar at bortskaffe kasseret udstyr ved at aflevere det p den kommunale genbrugsstation der forest r genvinding af kasseret elektrisk og elektronisk udstyr Den centrale modtagelse og genvinding af kasseret udstyr EN i forbindelse med bortskaffelsen bidrager til bevarelse af naturlige ressourcer og sikrer at udstyret genvindes p en m de der beskytter b de mennesker og milj Yderligere oplysninger om hvor du kan aflevere kasseret udstyr til genvinding kan du f hos kommunen den lokale genbrugsstation eller i den butik hvor du k bte produktet Dutch notice Verwijdering van afgedankte apparatuur door priv gebruikers in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden gedeponeerd bij het normale huishoudelijke afval U bent zelf verantwoordelijk voor het inleveren van uw afgedankte apparatuur bij een inzamelingspunt voor het recyclen van oude elektrische en elektronische apparatuur Door uw oude apparatuur apart aan te bieden en te recyclen E kunnen natuurlijke bronnen worden behouden en kan het materiaal worden hergebruikt op een manier waarmee de volksgezondheid en het milieu worden beschermd Neem contact op met uw gemeente het afvalinzamelingsbedrijf of de winkel waar u het product hebt gekocht voor meer informatie over inzamelingspunten waar u oude apparatuur kunt aanbied
39. support 301E Drive Unload Fail Make sure the drive shows good status through the drive status window Try unloading then loading the cartridge via the Move Media option using the LCD touch display 3020 Undefined Config Press the Enter button to clear the In loader unexpected configuration not mesage a 5U or 10U model In diagnostics Contact support invalid source or destination 3030 Orphan Cartridge not stowed Unload magazine remove a tape The loader could not successfully stow an EE VEER ECH operation orphan cartridge to a bin 3031 Chassis S N Mismatch Previous S N Press the Enter button to clear the retained message The serial number scanned from the bar No action is required This error is code label does not match the value expected when replacing the controller stored in non volatile memory board If controller board was not replace then contact support 3032 Chassis S N Character count is not Press the Enter button to clear the correct message valid serial number bar code label Contact support could not b read MSL6000 series tape library user guide 113 Table 10 Fault Symptom Codes continued Unable to run cartridge or drive cycle because loader is full with cartridges 3033 Chassis S N did not scan Press the Enter button to clear the A valid serial number bar code label oes could not be read Contact support 3034 Chassis S N save operation f
40. that is not included in Table 10 write down the fault code number and follow the recovery procedure If the same error occurs again contact your authorized service provider If you did not write down the fault code number you can retrieve it from the error Table 10 Fault Symptom Codes 0306 Novram Update Error Press the Enter button to reboot The firmware update failed Attempt firmware upgrade 0501 Barcode Not Active Error Turn off power to the library and inspect The hardware could not detect a bar connectors and cables code reader 0901 OS Catastrophic Error Press the Enter button to reboot 0902 OS Task Exit Error Cycle power to the library or reboot ing th Ee TCP IP data error using the GUI touch screen Check the ethernet connections on the router for the master to slave s communication OAO1 Invalid Ethernet MAC Address Cycle power to the library or reboot The library s ethernet MAC address using the GUI touch screen stored in the non volatile configuration is Check IP address not valid The last three octets are either 0 0 0 or 255 255 255 0A02 Invalid IP subnet Mask Invalid user initiated operation Set 255 255 255 255 parameters correctly and try again The ethernet subnet mask stored in the Ensure configuration options are set nonvolatile configuration is not valid correctly 255 255 255 OBO1 Public Ethernet Open Error Make sure a valid E
41. the Remote Management Interface is reserved implicitly explicitly by another user Scsi Configuration SCSI Bus ID 0 SCSI Bus Parity Enabled y Mail Slot Access Prevent Allow Command Inhibits y Figure 71 SCSI configuration screen Drive Configuration Click Drive Config to set the SCSI IDs of the drives Set Name With Configuration Utility user Access is unavailable because the Remote Management Interface is reserved implicitly explicitly by another Drive Configuration SCSI Bus ID F Check to Ignore ID Conflicts Drive 0 Drive 1 Figure 72 Drive configuration screen 86 Remote Management Interface Recording Density Data Compression Functions The Functions pages present button and browser controls of selectable files O cm O Y Apps Alpha3 20 Perform a Drive Cleaning Operation Source of Cleaning Tape Slot 1 Drive s to Cllean Driveo y Perform a Timed or Free Running Library Diagnostic Diagnostic to Run Cartridge Cycle Time to Run Start the Diagnostic Library Flash Operation Flash Operation Flash Library from Remote File Start the Flash Figure 73 Functions screen Four functions are available from this screen Drive cleaning operation Timed or Free running library diagnostic library flash operation e Reset the library CAUTION Only perform the drive cleaning operation when the
42. to left starting with the master unit in a scaled Library system Default is 4 Library SCSI Bus ID Lets you set the SCSI addresses for the library robotics The default is O Library SCSI Bus Parity Mail Slot Access Lets you enable or disable the library robotics SCSI bus parity checking The default is Enabled This option controls access to the mail slot and media removal Prevent Allow Command Inhibits allows access to the mail slot via the GUI control panel and allows media removal Prevent Allow Command Ignored prevents access to the mail slot and removal of media This option is used for some backup applications The default is Prevent Allow Command Inhibits SCSI Mode Defines the loader as SCSI 2 or SCSI 3 The default is SCSI 3 Unit Attention Lets you select reporting of all or only one stacked unit Reporting attention conditions If set to Report All the unit reports all unit attention conditions in sequence if set to Report One the unit reports only the highest priority condition The default is Report All 64 Operation Table 6 View SCSI Options continued Init Element Status Lets you specify the library s response to the SCST INITIALIZE ELEMENT STATUS command The possible settings are No Inventory Force Inventory and Force Label Scan The default is Force Inventory Test Unit Ready Reporting Lets you specify the response toa TEST UNIT READY comma
43. visually inspect your tape cartridges when loading or removing them from your library Taking a few minutes to check the condition of your cartridges will lower the risk of operation and drive failures and help ensure uninterrupted backup Repeated drive failures may indicate defective tapes Tapes need to be inspected and replaced if they have been dropped damaged or used with a failed drive To determine ifthe tapes have been damaged Gently shake the tape cartridge to verify that no internal parts are rattling indicating that they may be loose Look at the tape cartridge to check for any obvious cracks or other physical damage Look for broken or missing parts CAUTION Always discard damaged tape cartridges If a defective tape cartridge is loaded into a tape drive it may in turn damage the drive potentially requiring drive replacement Maintenance Do not use cartridges with Tape or leaders that have been touched with bare fingers as this may transfer oils to the tape head Labels used on the top bottom sides or back of the cartridge Use the label slot or recess only More than one label applied as extra labels can cause the cartridges to jam in the tape drive Ultrium Cartridges CAUTION Do not bulk erase Ultrium formatted cartridges This will destroy pre recorded servo information and make the cartridges unusable SDLT Cartridges In addition to the general inspection listed on page 92
44. 000 series tape library user guide 127 Table 10 Fault Symptom Codes continued 700C Destination Xchg was Null Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen 700D Sending of a cmd failed Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen 700E Deactivating a drive that is not attached Press the Enter button clear the The control task indicates that a request Message q to deactivate a drive failed because the Cycle power to the library or reboot drive is not attached using the GUI touch screen Ensure the drive shows good status through the drive status window Reseat the drive Check cabling 700F Deactivation of a drive failed Press the Enter button clear the The control task indicates that a request en to deactivate a drive failed Reason Cycle power to the library or reboot unknown using the GUI touch screen Ensure the drive shows good status through the drive status window Reseat the drive Check cabling 7010 Drive removal failed Press the Enter button clear the The drive task indicates that a request to mosade power down a drive failed Reason Cycle power to the library or reboot unknown using the GUI touch screen Ensure the drive shows good status through the drive status window 7012 Drive is Active failed Press the Enter button clear the The drive task indicates that a request to
45. 3 Select SCSI in the Edit Options area to display the following screen MSL6000 series tape library user guide 39 Figure 20 SCSI option selection screen two drive model shown ET NOTE You can move to the next sequential SCSI options screen by touching the V For example to set the Drive O Bus ID to 3 a Select the box next to the text Drive O Bus ID The resulting screen see Figure 21 displays the current Drive O Bus ID along with the new value that you request Figure 21 Drive O bus ID screen b Touch the block that contains the number 3 This places your request into the New data field c Touch the Save option to confirm your request A confirmation screen is displayed see Figure 22 40 library Configuration Press OK to save new option NOTE Option change is effective immediately after saving Press Cancel to skip saving the new option Figure 22 SCSI ID confirmation screen d Touch OK to confirm A new SCSI ID now appears in the Drive O Bus ID data field see Figure 23 Figure 23 Drive O bus ID data field screen two drive model shown 4 Repeat this procedure to set any remaining SCSI IDs ES IMPORTANT Do not set duplicate IDs all SCSI IDs must be unique 5 Touch the Back button repeatedly to return to the Main menu screen Setting Up a Reserved Slot Use this option to designate one or more tape cartridge data storage slots as a cleaning slot or to reduce the
46. 39 shielded cables 144 slide rails 30 34 inner 32 intermediate 32 specifications acoustics 160 161 environmental 160 mechanical 159 power 159 safety 161 status screen 58 storage element base address 65 Subscriber s choice HP 13 symbols in text 12 T tabletop model converting to rackmount 29 35 Taiwanese notices 146 tape alert mode 66 tape cartridges inserting and removing 72 mixed media 17 requirements 75 tape drives 18 location 16 LTO Ultrium 17 mixed media 17 SDLT 17 template 30 31 34 test unit ready reporting 65 text symbols 12 transfer element base address 65 transport element base address 65 troubleshooting error recovery 102 fault symptom codes 103 flow chart 102 platform problems 101 troubleshooting flow chart 102 U unit attention reporting 64 176 unload mode 61 utilities 70 diagnostics 71 factory 72 maintenance 71 security level 72 V vendor identification 65 view system data 59 60 viewing window 26 W warning PTM 27 rack enclosure 32 web sites HP documentation 11 HP storage 13 HP Subscriber s choice 13 Figures Library tape drive locations uod arch irre 17 HP Ultrium 960 format trademark 4 4 d o Ras re rn ra eo Pa e ROCA de 18 library indddzities oda cus heheh et RESO d ee RSS ERE RE EIE SP Ed Ph E 21 Library power supplies s op dea Ex rapa Ke aA a Snc Ue Bog n ae nO a ee 22 Library robotics top cover removed 23 Library controller board PA EH Wo Qe re nr REOR OR
47. 4 card cage 25 cartridge map 68 CISPR classification 143 Class 1 laser 143 Class A device 143 cleaning cartridge automatic 94 cleaning slot 95 mail slot 95 mail slot replacing 96 manual 94 replacing 96 reserved slot 96 right magazine replacing 96 running 93 clip nuts 32 controller wide LVD SE 37 conventions document 12 text symbols 12 D data speed transfer 67 Declaration of Conformity 144 device capability page length 65 diagnostics 71 library and tape tools 98 library tests 141 Disposal of waste equipment European Union 150 DNS server 68 document conventions 12 documentation HP web site 11 door open response 66 doors 33 magazine 49 mechanical releases 50 open for installation 33 drive and slot numbering 62 E edit options 59 68 electronics controller card 23 electrostatic discharge 163 environmental specs 160 error recovery procedures 102 errors post recovered 65 European Union notice 145 F fasteners 31 fault symptom codes 103 FCC notice 143 rating label 143 MSL6000 series tape library user guide 173 FCC classification 143 fibre channel board described 26 location 26 fibre channel card configuration examples 170 configuring 169 Ethernet settings 169 firmware updating 97 upgrade requirements 98 front panel 49 FSCs 103 G grounding methods 163 GUI touch screen 26 51 H help obtaining 13 host system 53 HP authorized reseller 13 storage web site 13 Subscriber
48. 46 Taiwan battery recycle stoiement oo 147 Laser compliance ERR eh A MEA a AAA CAE E E e E AR 147 Duich laser AAA ie OR ea E 148 French laser ebe s Gated are EAR POCA A Ea ao RE qd d ERAS 148 ENEE 149 talian laser ch coh aaa PR Fes Qupd De erh ada BOD eee eben 149 Japanese laser notice SEAN EE M e ode a T a ce Rw dels 150 Spanish laser notice sera d cro Oa PR AULEM CE KA RU db dE d Dg d we dug 150 Reeyelinginaliees naar A d Ar dae i E Ee e bg ak Role dae 150 Disposal of waste equipment by users in private household in the European Union 150 Danish notices ved ee en a CR ee Meese a Me ce t ee ENEE 151 Dutech nolle s xs DU A RP RENI E 151 Czecholslovakian notice uoce vik no Le E e RP e E bas 151 Estonian notice a uxore ER Ee qoe arae a a e IR EA S ede eo 152 FMS MANOS 4 un de ede e Wa dink hie CAO EUR eara Tetra dece er dra nates 152 a A ER 152 German notice ii xou ara ri ee a ee 153 Greek Alls ee eee ee ee ee ee ee ee ee eee eee ee ee ee ee eee eee ee 153 Hlungarianinofice ne ewe ea ad ee Ban Cv bap E Rea ee 154 E REBEL Gon e SOR GeV AHORRO A 154 Latvian notice ius dus ed sen ae ara hee ee ub basan a periode 155 Eeer HOD s cote gon OR na ae ale ae CRI TON RE SN esc a AEE E dota a 155 Beete cis werd db ee ESO dedos tcu dores Vile aO eS 156 Portuguese NOTICE ee A OD Ee RA praedo y ardeo e eh 156 A 157 SONAS o uli ae SER NR Ne ee EO dod rat ere 157 Spanish NOC Et Wer eegen eege LESS SG Ra ea P AY Np NER 157 Swed
49. 5 N network options 67 O offline 61 online 59 options edit 68 network 67 70 passwords 70 SCSI 63 69 P Pass Through Mechanism PTM 23 password levels 52 option 70 PCI slots 25 post recovered errors 65 power supply 22 35 power switch 35 product identification 65 PTM and robotics 27 R rackmount model 30 regulatory compliance identification numbers 143 notices 143 regulatory model number 143 reserved slots 61 locations 42 43 44 45 numbering 42 setting up 41 retaining screws 33 robotics 25 27 S safety specs 161 screen diagnostics 71 drive O bus O data field 41 drive O bus ID 40 edit library options 69 edit network options 70 edit passwords options 70 edit SCSI options 69 initialization 53 magazine access 56 mail slot access 55 maintenance 71 menu 60 move media 57 power down confirmation message 58 reserved slots numeric keypad 46 SCSI ID confirmation 41 SCSI option selection 40 security level 72 status 58 technical support information 55 total reserved slots 45 total reserved slots confirmation 46 view library info 68 view library options 61 view network options 67 view SCSI options 63 SCSI bus IDs 64 bus parity 64 cable configuration examples 166 cable configurations 36 IDs 37 IDs setting 39 options 63 securing the library 34 security level 72 set up network 47 MSL6000 series tape library user guide 175 rackmount model 30 reserved slots 41 setting a SCSI ID
50. CSI Gross Error Turn off power to the library and inspect connectors and cables Ensure SCSI options are set correctly Check the SCSI cable connections to make sure they are secured Make sure the library controller board has SCSI termination Check host SCSI cable and connections 104 Troubleshooting Table 10 Fault Symptom Codes continued Door is forced open or door sensor failed 1005 Illegal SCSI Cnt Cmd Turn off power to the library and inspect Either an invalid command was sent to connectors and foe the SCSI controller or the controller was Check that application is certified to work not in the correct mode with your library and has up to date patches Ensure SCSI options are set correctly Check the SCSI cable connections to make sure they are secured Make sure the library controller board has SCSI termination Check host SCSI cable and connections 1007 SCSI Invalid Element Turn off power to the library and inspect Internal SCSI task processing error PO a des Invalid element type was detected Check host SCSI cable and connections 1008 SCSI No Pending Int Turn off power to the library and inspect connectors and cables 1009 SCSI Invalid Int Turn off power to the library and inspect The SCSI controller posted an invalid nn clan cables interrupt status Check host SCSI cable and connections 100F SCSI Un terminated Resets Verify that the library S
51. CSI bus is SCSI Continuous Resets Detected properly terminated Update the Map using the LCD touch display Menu gt Maintenance gt Force reconfiguration 2004 Loader Not Ready Cycle power to the library or reboot Failed to fetch stow scan move pass ee atch een through or loader detected invalid command and aborted 2008 Illegal Move Verify the source and destination of the move operation Update the Map using the LCD touch display Menu gt Maintenance gt Force reconfiguration 2009 Door Open status only Invalid user initiated operation Select parameters correctly and try again Make sure door s are closed Press the Enter button to clear the message MSL6000 series tape library user guide 105 Table 10 Fault Symptom Codes continued Receive medium prevent removal from drive for a fetch 200A Menu Mode Take the library out of the Menu Mode via the backspace using the LCD touch display Update the Map using the LCD touch display Menu gt Maintenance gt Force reconfiguration 200C Cart Inaccessible Invalid user initiated operation Select For an SDLT drive indicates the tape is pudiese SENE co gm not in the unloaded state For an Ultrium Ensure drive is powered on drive indicates the tape is not ejected Ensure the drive shows good status Cartridge in drive is not accessible from through the drive status window changer Check the tape cartridge used in
52. HP StorageWorks MSL6000 series tape library user guide 231910 009 Part number 231910 009 Eighth edition February 2008 invent Legal and notice information Copyright 2003 2007 Hewlett Packard Development Company L P Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hewlett Packard The information is provided as is without warranty of any kind and is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Compaq Computer Corporation is a wholly owned subsidiary of Hewlett Packard Company Microsoft Windows Windows NT and Windows XP are U S registered trademarks of Microsoft Corporation MSL6000 series tape library use
53. I e 24 library controller board connections 04 2405404 2 00 ER RE S RR ERE y S ee da 25 Hays card edges RR 26 Library front panel Alte a EE a een 27 Library PIM mounting location aeria E eee Ro owe ern Penn dat 28 Converting a tabletop model four drive model shown 2 2 2222 00 cece eee eee ee 30 Library template 10000 rack enclosure shown 31 Installing Mer eo dg Se AAR ale PAS DE dR a ee eae 32 Installing the library two drive model shown 2222222 eee eee eee 33 Securing the library deg eet eeh Arte e e Ee e Ce 34 Converting a rackmount model two drive model shown lees 35 Applying power to the library four drive rackmounted library shown 36 MSL6030 MSL6026 library SCSI cable configuration two tape drives dual host system 37 MSL6060 MSL6052 library SCSI cable configuration four tape drives dual host system 38 SCSI option selection screen two drive model shown llle 40 Drive O bus ID Se a Ir Sa Yas erae ES S RA SOON 40 SCSI ID confirmation screen 4204 x X Rex an a ara ra 4 Drive O bus ID data field screen two drive model sbown 0000000 e eee eee 41 Reserved slot locations SDLT e 42 Reserved slot locations Ultrium MSL6O30 2 2 2222 llle 43 Reserved slot locations lower module SDLT 2 2 22 oc nme AA Reserved slot locations lower module Ultrium M l te eee eee 45 Total reserved slots seo ur an sea a rer 45 Reserved slots numeric keypad scr
54. L6000 series tape library user guide 25 E NOTE The library controller board must be installed in the right slot of the card cage area upper 4 card cage area for the four drive models 1 Library Controller Board 3 Factory Defined Accessory PCI Slots up to 5 2 Optional Embedded Fibre Channel Board Figure 8 Library card cages Embedded Network Storage Router Optional Some library models ship with an optional embedded Network Storage Router in the slot next to the library controller board This board provides bidirectional connectivity in a Fibre Channel Switched Fabric supporting Fibre Channel and SCSI devices See Optional Fibre Channel Card on page 167 for additional information on configuring and using the optional Fibre Channel board Front Panel Indicators The library front panel indicators consist of the following Viewing window Lets you visually check the internal operations of the library GUI touch screen Manually operated to set up and configure the library library status LED Displays the library operational status of the library 26 Introduction 1 Viewing Window 2 GUI Touch Screen 3 Library Status LED IU Figure 9 Library front panel Multi Unit Library Systems MSL Series tape libraries can be stacked in a scalable combination with additional two drive and four drive models to form a multi unit library configuration Through use of a rear mounted Pass Through Me
55. Mask Lets you select an IP Mask IP Gateway Lets you select an IP Gateway DNS Server Lets you select a DNS server address Library Info Selecting this option lets you display the Miscellaneous Library Info screen Figure 51 This screen displays the library s firmware revision the local IP and Ethernet address that is currently in use the unit serial number and the library s power on hours Miscellaneous Library Info Firmware Revision 99 229 Local IP Address 10 1 25 78 Ethernet Address 009000112233 Serial Number amp BCD123455788XYZ Power On Hours 2568 Back Figure 51 View library info screen Edit Options Area The Edit Options area lets you select the following screens Library Library SCSI Network Passwords Selecting this option lets you define the Library options used to configure the library for your specific needs see Figure 52 Table 5 on page 61 lists and describes the available options 68 Operation ET NOTE You can move to the subsequent Library screen by selecting the V Figure 52 Edit library options screen SCSI Selecting this option lets you define the SCSI options used to configure the library for your specific needs see Figure 53 Table 6 on page 64 lists and describes the available options ET NOTE You can move to the subsequent SCSI screen by selecting the Y I Figure 53 Edit SCSI options screen MSL6000 series tape library user guide 69 Network Sel
56. N nee eher e 87 ael rM 88 SDLT buckle lEsder Drm 93 Updating firmware using the Remote Management Interface 2 22 eee eee 97 Copying firmware using the Remote Management Interface 98 Confirming the Flash operation using the Remote Management Interface 98 Troubleshooting flow chart a 47 22 E dC ae en 102 MSL6030 MSL6026 2 hosts 2 drives 166 Single MSL6060 MSL6052 4 hosts 4 drives 166 Connectors and indicators Se ne edd sua dunk RR ees E ew gi ae hace weds 168 MSL6030 MSL6026 standalone een 170 MSL6060 MSL6052 standalone Aen AE EA nahen 171 Document conventions 2220er en ern ee II eh 12 Ultrium Tape Drive Capacity and Data Transfer Rote 18 SDLT Tape Drive Capacity and Data Transfer Rote 19 Library Status DES iiem ar RSEN RE RU E A T OE IPAE D EO qs 51 View Library OPONE icon ebb sacked ati PE ELO CO hoa bed COO D TO 61 View SCSI Options 64 View Network Options ss Caec e e et Ce e ai Wed CR C ROR a Ne oe 68 Media Label Identifies 44 44 tag Rete xe pe Y AG E e ra 78 Maintenance Mentes doi eh det vut Ule e dd di e ia a 91 Fault Symptom Codes ay s otc c EROR AAA JR RARE URGE da 103 Troubleshooting General Problems eect eens 136 Library Diagnostic Tests e uiae S nee RA ae eae an Radda E RODA een nage whee 142 EIERE 159 Rackmount Model Mechanical Specifications 159 Operating Environmental Specifications 2 0 0 cece eee 160 Packed or Unpacked Environmen
57. PIRED and properly dispose of it Place a new cleaning cartridge in the last tape cartridge slot of a right magazine Replace the appropriate right magazine Replacing a Cleaning Cartridge in a Mail Slot 1 Select Source and then press Cleaning Slot in the Source Element Type box Select Destination and then press Mail Slot in the Destination Element Type box aun Cc i 7 8 9 Select the Move Media menu option from the library Status screen Select Execute Move to place the cleaning cartridge in a Mail Slot When the move completes press the Back button to access the default front panel display Select Mail Slot Access from the library Status screen and then remove the expired cleaning cartridge Mark it as EXPIRED and properly dispose of it Place a new cleaning cartridge in a Mail Slot Select the Move Media option from the library Status screen Select Source and then press Mail Slot in the Source Element Type box 10 Select Destination and then press Cleaning Slot in the Destination Element Type box 11 Select Execute Move to put the new cleaning cartridge in a mail slot 96 Maintenance Updating Firmware E NOTE Before upgrading firmware be sure to generate a support ticket using HP StorageWorks Z Library A Tape Tools see page 98 The resulting information may be helpful to your service provider in resolving potential issues that may have prompted the firmware upgrade MSL Series tape librar
58. Symptom Codes FSCS i i e 9d p bd ERE aid 103 Troubleshooting General Problems 1 ss e ee wR ROA eC ERROR 135 Using Diagnostic Support Tools lso ad OES des eg cabo doa A ee ee ce 140 HP StorageWorks library and Tape Tools isses ek ke eda ara RR x RR 141 ML sione Vid oda d qp OTPII ee bid dp ee 141 Running Library Diagnostic Tests eur aaa ooo ox eoe ee d CR ec ae EO AR ec ERG 141 Regulatory compliance notices 143 Regulatory compliance identification number 143 Federal Communications Commission notice eee eee ee 143 Per rating abel cai apa Pa EPI RES d bed heeds aaa paa 143 Class A equipmenf 2a qoc Noc Epoca e ESO doa geo he REOR Reap Ee Velo deg die 143 MSL6000 series tape library user guide 5 Class B equipment mad ua ra re Maa Fur ne Ra eae Voice 144 Declaration of Conformity for products marked with the FCC logo United States only 144 A A Pha rn og Sas AG ea ner 144 Cables nice toe bith Od ee re he hd ne Bind recht ie 144 Canadian notice Avis Canadien 0 0 eee nes 144 Class EE EE 144 Class Beaupmenhausssasssr O 145 European Union note 145 Japanese Notices 5 usce eR bar ER ep ee LE ON ed e gere Rd en 145 Japanese power cord statement 2 0 2 eee 146 Korean notices so reacios WE a 146 Class Aquino eR KOO LG edd a dae 4 cada haba ees 146 Class B equipment nonn TITEL EET o TE T EET 146 Taiwanese notices ur dose dod Re e de ae e PCR CR ole E ea Race ea ien 146 BSMI Class A EE 1
59. access to numerous other product resources After signing up you can quickly locate your products by selecting Business support and then Storage under Product Category HP authorized reseller For the name of your nearest HP authorized reseller In the United States call 1 800 345 1518 Elsewhere visit http www hp com and click Contact HP to find locations and telephone numbers Helpful web sites For product information see the following web sites http www hp com http www hp com go storage http www hp com support http www docs hp com http www hp com go ebs MSL6000 series tape library user guide 13 1 Introduction Designed for backup operations with high end networks and high performance servers the HP StorageWorks MSL 6000 Series tape libraries are the next generation performers in high volume backup and archival service The libraries also feature high availability maximum storage density and easy serviceability The library SCSI interface to host system supports Low Voltage Differential LVD The tape drives and the robotics control functions each use separate SCSI connections and SCSI ID addresses Library SCSI I O is provided through two VHDCl series 68 pin Micro D SCSI connectors located at the rear of the unit on each tape drive Robotics SCSI I O is provided through two VHDCl series 68 pin Micro D SCSI connectors located on the library controller board The remainder of
60. ae rare NEIE d EE ENEE KE EES EEN E 18 2 brary TOOL IBS ai as Ai AAA NA AAA RAS er ec ee 21 4 Library power supplies Ch EE AE EE AR AR ER EA EE A 22 5 Library robotics lop cover removed 4 445 ses seo babs eben 23 6 Library controller board Leg 4 24 00 ac cae toate cato A E A nen 24 7 library controller board connections e ek eee Lea rad 25 B Library card cages eR AY hy haan rara tara 26 2 library EE 27 10 Library PIM mounting location uu acea cep CR Ra Oda OSE RERO TEES RR OR Ren ARR Rom 28 11 Converting a tabletop model four drive model shown llle 30 12 Library template 10000 rack enclosure shown 0 0 cee ee eee 31 IESU AAA 32 14 Installing the library two drive model shown 2 2 2222 cece eee teens 33 13 See ring the library x acerca a iei rta Ee ee Reh cet Nb Rh SCR 34 16 Converting a rackmount model two drive model shown 22 222 222 eee eee 35 17 Applying power to the library four drive rackmounted library shown 0 36 18 MSL6030 MSL6026 library SCSI cable configuration two tape drives dual host system 37 19 MSL6060 MSL6052 library SCSI cable configuration four tape drives dual host system 38 20 SCSI option selection screen two drive model shown 000 eee eee eee 40 2 Drive O b sllD sereen Ae Ae ean ee ee tere 40 22 SCSI ID confirmation screen ANERE AE as ILC Re RO Rue RRR on RES 4 MSL6000 series tape library user
61. ailed Press the Enter button to clear the The serial number scanned from the bar message code label could not be saved to Contact support non volatile memory 3035 Drive Unload Prevented Remove the cartridge from the library via The drive prevented media removal a Media using the LCD touch barcode on cartridge in drive could not SKS be read Inspect replace the barcode label if necessary 3040 Motor Firmware Error Press the Enter button to reboot The loader task detected an unexpected Turn off power to the library and inspect status and could not recover connectors and cables 3041 Loader Received Invalid Command Press the Enter button to reboot The loader task received an unexpected Turn off power to the library and inspect command and could not recover connectors and cables 3042 Motor Firmware Error Press the Enter button to reboot The loader task detected an unexpected Turn off power to the library and inspect status and could not recover connectors and cables 3050 Missing Magazine Press the Enter button to clear the In diag no magazine installed for diag ee to run Insert magazine Invalid user initiated operation Set parameters correctly and try again 3051 No Cartridges In Library Press the Enter button to clear the No cartridge available for diag to run ae Insert cartridge Invalid user initiated operation Set arameters correctly and try again p y y ag 3052 Too Many Cartridges Press the
62. an feature to avoid 3 robot command conflicts ET NOTE HP does not support preventive autocleaning operation Because the cleaning cartridge is abrasive you should not use it unless the message Use Cleaner appears on the front panel display There are three ways to manage the cleaning of the installed tape drives Automatically by application software Automatically by enabling Auto Clean Mode Manually by selecting the Clean Drive menu option from the Maintenance submenu on the front panel display Automatically Running a Cleaning Cartridge You can configure the library so that it automatically runs the cleaning cartridge mode After a tape drive that needs cleaning completes an unload operation it sends a cleaning needed message to the library This activates an automatic cleaning cycle if the cleaning cartridge slot has been reserved Auto Clean Mode has been selected from the Library Options menu and the appropriate cartridge technology is loaded To configure the library to use Auto Clean Mode do the following 1 Reserve a cleaning cartridge slot See Setting Up a Reserved Slot on page 41 for more information 2 Enable Auto Clean Mode See Library Display Screens and Options on page 53 for more information Manually Running a Cleaning Cartridge A cleaning cartridge can be installed and run from one of three locations 94 Maintenance The Mail Slot This location has the advantage of n
63. and is Make sure the firmware file is complete probably corrupted and correct If having difficulty uploading firmware via FTP telnet the web management interface or LTT try using HP StorageWorks Library and Tape Tools see page 141 FOO5 Flash exit error Press the Enter button to clear the Internal flash task error an FOO6 Incompatible image Press the Enter button to clear the The uploaded firmware image is not Modo A compatible with the library hardware Make sure the firmware file is complete and is possibly an older firmware and correct If having difficulty uploading version firmware via FTP telnet the web management interface or LTT try using HP StorageWorks Library and Tape Tools see page 141 F402 Buffer allocation failed Press the Enter button to clear the The flash task could not allocate a buffer message area to hold the firmware image to be uploaded Troubleshooting General Problems This section includes information on troubleshooting general library problems For problems that may be related to the host or application software refer to the host system documentation or the application software instructions and ensure that the software has the latest patches If these procedures fail contact your authorized service provided for further assistance N CAUTION Consult your system administrator before cycling power Never cycle power when active devices are connected to the SCSI bus or Fibre Cha
64. and scalability configuration ip invent Continue Figure 38 Initialization screen Library Status Screen After the POST executes successfully and the library initialization completes approximately 45 seconds the following library Status screen appears see Figure 39 1 Technical Support Information HP logo 2 LCD Contrast Controls reset and power up MSL6000 series tape library user guide 53 Figure 39 Library status screen two drive model shown The library Status screen lets you select the following options Mail Slot Access Magazine Access Move Media LCD Contrast Controls Menu Online Offline Status Power 54 Operation Technical Support Information Selecting this option via the HP logo displays HP specific technical support assistance information including the HP StorageWorks and the HP technical support websites see Figure 40 Technical Support Assistance Hewlett Packard StorageWorks WEB Site http www hp com products tapestorage Contacting HP Support Hewlett Packard Technical Support Refer to the Hewlett Packard WEB site for a complete listing of local phone numbers http www hp com support Back Figure 40 Technical support information screen Mail Slot Access Left hand Magazines Only Select this option to display the Mail Slot Access screen Figure 41 This option provides access to a mail slot while the library remains powered up Note that a mail slot is reserv
65. art NOTE For more information on static electricity or for assistance with product installation contact your authorized service provider MSL6000 series tape library user guide 163 164 Electrostatic Discharge D Configuration Examples This appendix illustrates potential SCSI cabling configurations ET NOTE For a more comprehensive set of SCSI cabling configurations go to hitp www hp com support ET NOTE For step by step instructions on how to install and configure the library see Cabling for SCSI Configurations on page 36 SCSI Cable Configurations Use the following guidelines when configuring your SCSI cables Use the highest quality SCSI cables ET NOTE Bus errors caused by excessive length or poor quality cables can significantly degrade performance and reliability Each of the tape drives in the library and the library controller constitute a separate SCSI target When any two or more devices are connected to the same SCSI bus each separate SCSI device must be assigned a unique SCSI ID SCSI IDs are set at the factory Use the GUI touch screen to change any of the factory defaults To connect a library to a host the host must have at least one Wide LVD controller and the appropriate driver software ET NOTE The Single Ended SCSI interface has a lower performance than LVD SCSI and also has shorter cable requirements For optimal performance do not attach
66. at least one Wide LVD controller and the appropriate driver software Two Tape Drives Dual Host System Figure 18 shows a typical SCSI cable configuration for a library with two tape drives installed using a dual host system 1 SCSI Terminator 3 Host cable Bus 1 to host system 2 0 5 m cable to library controller card 4 Host cable Bus O to host system Figure 18 MSL6030 MSL6026 library SCSI cable configuration two tape drives dual host system MSL6000 series tape library user guide 37 Four Tape Drives Dual Host System Figure 19 shows a typical SCSI cable configuration for a library with four tape drives installed using a dual host system 1 SCSI Terminator 4 Host cable Bus 3 to host system 2 0 5 m cable to library controller card 5 Host cable Bus 2 to host system 3 Host cable Bus 1 to host system 6 Host cable Bus O to host system Figure 19 MSL6060 MSL6052 library SCSI cable configuration four tape drives dual host system EZ NOTE Daisy chaining Ultrium 1840 960 and 460 drives is not recommended due to degraded performance CAUTION Use t
67. ation CAUTION To reduce the risk of drive damage use SDLT and Ultrium cleaning cartridges only in their respective drive types 56 Operation CAUTION Remove media from all drives and slots prior to library transport Touch an Input Box to Edit r Decimal Keypad son Drive 1 1 2 3 Destination Slot 2 7 8 El Element Type Mail Clear Back WE Slot 0 Slot ee Back ove Figure 43 Move media screen two drive model shown GUI Contrast Controls Select these options to increase or decrease the contrast of the GUI display see Figure 39 Incremental steps are set by adjusting the GUI contrast controls from the library Status screen Incremental steps can range from O to 31 depending on your preference These settings are volatile and are restored to default values upon reboot or power cycling Power Select this option to initiate a library power down operation After a successful power down a confirmation message appears see Figure 44 E NOTE After you power down the library you must power it back up through the GUI display ET NOTE The library moves the shuttle assembly to the parked position before powering down This position is a prerequisite for any library transport MSL6000 series tape library user guide 57 C You are requesting the Library to power down Press OK to power down NOTE The library will move the shuttle to the parked po
68. azine Doors The magazine doors have both an electrical release via the GUI touch screen and a manual release It is always recommended that you open the magazine doors using the GUI touch screen However if the GUI touch screen fails or if the magazines need to be accessed when power is off MSL6000 series tape library user guide 49 you can manually open the magazine doors by pushing a small metal pin or paper clip into the mechanical releases see Figure 35 CAUTION The magazine doors must only be opened manually in an emergency Failure to follow normal procedures can cause data loss and equipment damage ET NOTE The library may not perform a complete inventory each time a magazine is manually J removed and then replaced using the emergency release 1 Lefthand Magazine Door Release 3 Righthand Magazine Door Release 2 Library Status LED Figure 35 Magazine door mechanical releases emergency access 50 Operation Indicators The library front panel indicators consist of a GUI touch screen and a library status LED see Figure 36 and Table 4 1 GUI Touch Screen 2 Library Status LED 77 Figure 36 library indicators Table 4 Library Status LED Solid green The library is operating correctly under normal conditions Flashing green The library is operating correctly however a change is being
69. bility and Usage white paper available from http www hp com support Table 8 Media Label Identifiers SDLT 320 160 320 GB Sor S SDLT 600 300 600 GB S or S2 Ultrium 460 200 400 GB L2 Ultrium 960 400 800 GB L3 Ultrium 1840 800 1600 GB LA 78 Operation 3 Remote Management Interface Many of the same operations performed from the front panel can also be performed remotely using the Remote Management Interface Sections in this chapter include Overview page 79 Accessing the Remote Management Interface page 80 Using Menu Buttons page 82 e Changing the Remote Management Interface Passwords page 88 Overview ES The Remote Management Interface lets you monitor and control your automated tape library from any terminal connected to your network or via the World Wide Web The Remote Management Interface hosts a dedicated protected Internet site that displays a graphical representation of your library After establishing a connection to the library open any Web browser and enter the IP address of the library NOTE Be sure that proxy server settings in your browser are disabled This internet site can be accessed using either Microsoft Internet Explorer 3 0 or higher or Netscape 3 0 or higher The Remote Management Interface shows the overall status of the library at a glance and presents a control panel for making adjustments and viewing details down to the cartridge level
70. ble 10 Fault Symptom Codes continued 3108 Picker Jammed 8 The picker jammed during a pass through fetch operation Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s Check pass through alignment 3109 Picker Jammed 9 Press Enter to reboot Make sure cartridges are fully inserted into magazines 310A Picker Jammed 10 Press Enter to reboot Make sure cartridges are fully inserted into magazines 310B Picker Jammed 11 The picker jammed during a drive fetch operation Press the Enter button to reboot Ensure the drive shows good status through the drive status window Cycle power to the library or reboot using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s 310F Picker Jammed on Stow The picker jammed on a stow operation Press the Enter button to reboot Ensure the drive shows good status through the drive status window Cycle power to the library or reboot using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s
71. card damaged tape cartridges If a defective tape cartridge is loaded into a tape drive it may in turn damage the drive potentially requiring drive replacement ET NOTE For information on labeling tape cartridges see Labeling Tape Cartridges on page 75 Introduction Magazines MSL Series tape libraries contain two or four removable tape cartridge magazines that are accessible through the front doors see Figure 3 IM as ay ll Nj 1 Left Magazine s with integrated mail slot 2 Right Magazine s Figure 3 Library magazines Looking from the front of the library each left tape magazine includes a mail slot which is accessible when that magazine door is open When this mail slot pivots forward you can insert or remove a single tape without having to unlock remove and reinventory the magazine If a full tape cartridge magazine is required the library can be reconfigured to recognize each mail slot as a standard data slot The right tape magazine contains fixed cartridge slots no mail slot feature so it retains its full capacity at all times ET NOTE The slots and mail slots are numbered beginning with O the first slot is Slot O the second is Slot 1 etc SDLT magazine maximum capacity is 26 slots LTO magazine maximum capacity is 30 slots MSL6000 series tape library user guide 21 Power Suppli
72. chanism PTM all libraries in a multi unit library configuration can operate together as a single virtual library system Stacked libraries are interconnected through their rear panel Ethernet connections to a supplied LAN hub that mounts to the rack enclosure The LAN hub also provides a wide area network WAN connector when libraries are combined in their maximum stacked height A maximum of four four drive models or eight two drive models can be connected together in this manner Any combination of libraries not exceeding 40 Units 40U in total stacked height can also be used A multi unit library configuration appears as a single library to the host computer system and application software For multi unit applications the top library becomes the master unit and all other libraries are slave units A WARNING The PTM continues to function each time a slave library is physically removed from the rack enclosure configuration during normal library operation Refer to the HP StorageWorks MSL Series Pass Through Mechanism Reference Guide for detailed installation configuration and operation information The library robotics can pick and place tape cartridges into a movable elevator that encompasses the full length of the PTM In this manner individual tapes can be passed up or down between the libraries contained in the multi unit library configuration under the master library control Robotics MSL6000 series tape library user guide 27
73. cle statement Recovery mark Recovery text Four in one recycling symbol Please recycle waste batteries ee as a IR LA Laser compliance notices This device may contain a laser that is classified as a Class 1 Laser Product in accordance with U S FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States MSL6000 series tape library user guide 147 Dutch laser notice A WAARSCHUWING dit apparaat bevat mogelijk een laser die is geclassificeerd als een laserproduct van Klasse 1 overeenkomstig de bepalingen van de Amerikaanse FDA en de richtlijn IEC 60825 1 Dit product ge
74. cs won t get a tape Ensure that you are using the correct tape type for Tape drive robotics are misaligned your drive technology Contact your authorized service provider Media Cannot load tape into drive Ensure your media and format type matches your drive type A new Ultrium data cartridge that is TO Cartridge Memory has failed or is damaged write enabled is rejected by the drive Replace the data cartridge A new Ultrium data cartridge that is TO Cartridge Memory has failed and the drive has write protected is rejected in multiple found no data to recover Replace the data known good drives cartridge MSL6000 series tape library user guide 137 Table 11 Troubleshooting General Problems continued An Ultrium cartridge that has data written to it and is write protected restores very slowly LTO Cartridge Memory has failed and the drive cannot use the tape directory information to recover the data The data can still be recovered but may take longer than normal Contact your authorized support provider for more information Cannot write to tape Check the write protect tab on the tape to assure write enabled status Ensure that the application software does not have the write protect setting activated Check the host device file system access permissions Verify that you are using the correct tape type for your drive technology Try a new tape CAUTION Du
75. ct Failed Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat drive Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify 116 Troubleshooting Table 10 Fault Symptom Codes continued 3075 Drive 1 Eject Failed Eject command time out Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat drive Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify 3076 Drive 2 Eject Failed Eject command time out Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat drive Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify 3077 Drive 3 Eject Fail Eject command time out Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the dr
76. d is compatible with the drive Press the Enter button to clear the message Invalid user initiated operation Set parameters correctly and try again 308F No Retry On Fetch Stow The loader retried an operation and retries were disabled Press the Enter button to clear the message Invalid user initiated operation Set parameters correctly and try again Ensure configuration options are set correctly 3100 Picker Jammed The picker jammed during a bin stow operation Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s 3102 Picker Jammed 2 The picker jammed during a bin stow operation Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s 3103 Picker Jammed 3 The picker jammed during a bin stow operation Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s 120 Troubleshootin
77. de producir una exposici n peligrosa a las radiaciones Para evitar el riesgo de exposici n a radiaciones peligrosas No intente abrir la cubierta del m dulo Dentro no hay componentes que el usuario pueda reparar No realice m s operaciones de control ajustes o manipulaciones en el dispositivo l ser que los aqu especificados S lo permita reparar la unidad a los agentes del servicio t cnico autorizado HP Recycling notices Disposal of waste equipment by users in private household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchase the product 150 Regulatory compliance notices Danish notice Bortskaffelse af affald fra husstande i den Europ iske Union Hvis produktet eller dets emballage er forsynet med dette symbol angiver det
78. difformi a quanto specificato nella presente documentazione o nella guida di installazione del prodotto pu causare l esposizione a radiazioni nocive Per ridurre i rischi di esposizione a radiazioni pericolose attenersi alle seguenti precauzioni Non cercare di aprire il contenitore del modulo All interno non vi sono componenti soggetti a manutenzione da parte dell utente Non eseguire operazioni di controllo regolazione o di altro genere su un dispositivo laser ad eccezione di quelle specificate da queste istruzioni Affidare gli interventi di riparazione dell unit esclusivamente ai tecnici dell Assistenza autorizzata HP MSL6000 series tape library user guide 149 Japanese laser notice AN ZA AR ICIS US FDASRRIIdS KUIEC 60825 115 Class L PN rr ENT WORBEMHVET ARAN ASE IL PICAR LE RA AEBLUL F UADT TAI HAFIITRENTLIBUHDFE TEEN HE EACH SE ARC ERRAR EDINE NAVES AL DIr Al CG CLM MOFA Forti cEZa V ale ERITOTEN A FAY RA SIV R AVYVHEBENTL EtA AREIIRENTUIBUADFE T LH TAI SEE PL CLC REL HP ERRE ABANDO APA ROBE RAIN TUE Spanish laser notice AN ADVERTENCIA Este dispositivo podr a contener un l ser clasificado como producto de l ser de Clase 1 de acuerdo con la normativa de la FDA de EE UU e IEC 60825 1 El producto no emite radiaciones l ser peligrosas El uso de controles ajustes o manipulaciones distintos de los especificados aqu o en la gu a de instalaci n del producto de l ser pue
79. e Check to prevent other users from initiating any Level 2 operations with the Library for the duration of your session Check to disable frames Enter a Password Login Figure 65 Remote Management Interface login screen 2 Enter your level 1 or level 2 password in the appropriate field and click Login ET NOTE The default level 1 password is 1 The default level 2 password is 2 The level 1 password only allows use of passive features such as viewing library status Use the MSLUfil exe diagnostic utility and the serial interface to change the default passwords as described in Changing the Remote Management Interface Passwords on page 88 80 Remote Management Interface A 2 STORE PRODUCTS SERVICES SUPPORT CONTACTUS SEARCH invent StorageWorks tape library automation management console MSL6052 use lower case Wm Figure 66 Remote Managemert Interface main screen 3 Click on the library to access the Status screen see Figure 67 MSL6000 series tape library user guide 81 dm m c u Apps Alpha3 20 Auto Refresh Off min 2 min 5 min Inventory Display Logical Physical Idle Empty Empty Figure 67 Status screen Using Menu Buttons The Remote Management Interface menu buttons include Status 82 Status page 82 Move Media page 83 Setup page 84 Functions page 87 History page 88 Click the Status button to view
80. e Slot CMM SEI A TEE TR NCNNWSSWS V Figure 60 Inserting a tape cartridge left hand magazine Insert tape cartridges so that the bar code labels are facing outward see Figure 60 ET NOTE Handle and store tape cartridges in a clean dust free environment Refer to the documentation provided with your tape cartridges for additional information Using Mail Slots Left hand Magazines Only Mail slots are used only with host system software that supports this feature The mail slot feature lets you insert or remove a single tape without removing the entire magazine The benefit of using a mail slot is that the magazine does not need to be reinventoried Access the mail slots using the Mail Slot Access option from the library Status screen This option lets you open a left hand magazine door for mail slot access After opening a left hand magazine door pivot the mail slot forward to insert a tape cartridge see Figure 61 74 Operation ET NOTE Mail slots must be enabled firmware default using the Mail Slot Mode option from the Edit Library Options menu See Table 5 for more information ET NOTE Disabling a mail slot allows it to be used for an additional data slot but this may be incompatible with some host software applications 1 Mail Slot Holder 2 Tape Cartridge Figure 61 Lef hand magazine mail slot two drive model shown Labeling Tape Cartrid
81. e attached to the rack In multiple rack installations the racks are coupled Only one rack component is extended at any time A rack may become unstable if more than one rack component is extended for any reason Setting up the rackmount model requires a template rack enclosure slide rails and two people or a mechanical lift to physically install the library in a rack enclosure To set up the rackmount model A Use the template that shipped with the library to mark the location of the mounting hardware on the mounting rails of the rack enclosure see Figure 12 The black dots along the sides of the template indicate the top of a U 30 Installation MSL6060 MSL6052 MSL6030 MSL6026 oD ee Me De Dee Dee Dee Dee De Mee teste De DD DDD DDD DDD Lie Figure 12 Library template 10000 rack enclosure shown ET NOTE For HP rack system e and AlphaServer H9A rack enclosures refer to the appropriate rack rail adapter kit 2 Remove the template and then attach the rails using the supplied fasteners see Figure 12 The front rail brackets are threaded to directly accept screws The rear brackets are not threaded and require cage clip nuts in the rack enclosure rear vertical rails ET NOTE Refer to the Compaq Rack Products Reference Guide for detailed cage nut installation instructions on 10000 racks ET NOTE Fully tighten the front rail screws Leave the rear rail screws
82. e labels onto a cartridge as extra labels can cause the cartridge to jam in a tape drive Figure 62 Attaching a bar code label to an Ultrium tape cartridge 76 Operation To ensure successful operation of your tape library place the bar code label entirely within the recessed area ensuring that no part of the label is outside of it see Figure 63 imn ES po Figure 63 Proper Ultrium bar code label placement SDLT Labels SDIT tape cartridges have a front slide slot located on the face of the cartridge next to the write protect switch see Figure 64 shows Use this slot for inserting the bar code label by sliding it into the slot CAUTION Do not apply labels onto the top bottom sides or back of the cartridge as this may cause damage to the tape drive or interfere with reliable operation MSL6000 series tape library user guide 77 Figure 64 Attaching a bar code label to an SDLT tape cartridge Media Label Identifiers Be sure to use the proper bar code labels for your drive technology Table 8 lists the identifier that is found at the end of 7 or 8 character SDLT and Ultrium bar code labels A CAUTION To ensure that your bar codes meet HP s quality standards always purchase them from an approved supplier and never print bar code labels yourself For more information refer to the order form provided with the library as well as the Bar Code Label Requirements Compati
83. ecting this option lets you define the Network options used to configure the library for your specific needs see Figure 54 Table 7 on page 68 lists and describes the available options ETE EE Figure 54 Edit network options screen Passwords Selecting this option lets you define the Password options used to configure the library for your specific needs see Figure 55 For information on library security features and password levels see Front Panel and Media Security Locks on page 51 Figure 55 Edit passwords options screen Utilities Area The Utilities area lets you select the following screens Maintenance Diagnostics Factory Security Level 70 Operation Maintenance Selecting this option lets you perform system maintenance on the library see Figure 56 rop A etie asin SES sed ES Figure 56 Maintenance screen The Maintenance menu options are described in Chapter 6 Maintenance beginning on page 91 Diagnostics Selecting this option lets you perform a system calibration on available components see Figure 57 Available options are dependent on the specified user level The Diagnostics menu options are described in Chapter 7 Troubleshooting beginning on page 101 Br E nad Ear cote cmm LE m E Sg Figure 57 Diagnostics screen four drive model shown MSL6000 series tape library user guide 71 ET NOTE The Vertical Calibration bu
84. ed MSL6000 series tape library user guide 159 Environmental All Models Table 15 Operating Environmental Specifications Dry bulb temperature 50 F to 95 F 10 C to 35 C Temperature gradient 1 8 F min 1 C min Temperature shock 27 F 15 C over 2 minutes Wet bulb temperature 78 8 F 26 C Relative humidity noncondensing 20 to 80 Humidity gradient 10 hr Altitude 1000 feet to 10 000 feet 305 m to 3050 m Table 16 Packed or Unpacked Environmental Specifications Dry bulb temperature 40 F to 140 F 40 C to 60 C Temperature gradient 36 F 20 C hr across the range Temperature shock 27 F 15 C over 2 minutes Wet bulb temperature 86 F 30 C Relative humidity noncondensing 10 to 95 Humidity gradient 10 hr Altitude 1000 feet to 15 000 feet 305 m to 4600 m Table 17 Transit Short Term Environmental Specifications Dry bulb temperature 40 F to 140 F 40 C to 60 C Temperature gradient 36 F 20 C hr across the range Temperature shock 27 F 15 C over 2 minutes Wet bulb temperature 86 F 30 C Relative humidity noncondensing 5 to 95 Humidity gradient 10 hr Altitude 1000 feet to 40 000 feet 305 m to 12 200 m 160 Specifications Acoustics Table 18 Acoustic Noise Declared per ISO 9296 and ISO 7779
85. ed for the first tape cartridge slot in a left hand magazine and can be password protected or fully disabled If the mail slot is disabled this menu button is absent On four drive models solenoids restrict access to the selected mail slots Left side door is open mf soo a Mail Slot1 Back Figure 41 Mail slot access screen four drive model shown Magazine Access Select this option to display the Magazine Access screen Figure 42 For two drive models this option lets you gain access to the left or right hand magazine doors separately or both magazine doors for tape cartridge placement or removal For four drive models this option provides access to the upperleft lower left or right hand magazines separately or both magazine doors for tape cartridge placement or removal MSL6000 series tape library user guide 55 E NOTE The Magazine Access option can be password protected Select a Magazine to Access Left Right a a Both Back Figure 42 Magazine access screen two drive model shown Move Media Select this option to display the Move Media screen see Figure 43 The Move Media option lets you remove a cartridge from a tape drive a data slot in any magazine or a mail slot in a lef hand magazine This option also lets you load and unload tape cartridges from the installed tape drives See the section on Replacing a Cleaning Cartridge in a Reserved Slot on page 96 for detailed removal inform
86. een 46 Total reserved slots confirmation screen 46 IP address determination screen cocos u 47 User specified IP address screen 47 Fixed IP address screen ua ir Gara ed ee Dad PEN v ps MS ES 48 library front panels sesse ee ra ehr er ka eM ROE 49 Magazine door mechanical releases emergency access 22222222 een 50 EIE CoD yh ne eebe eier 51 Password eege ca eed RU geb ee a eee Fuera Pi d US RE Baw Be OS ee 52 Initialization screen AAA 53 Library status screen two drive model shown lille 54 Technical support information screen accio ne ee 55 Mail slot access screen four drive model shown lees 55 Magazine access screen two drive model shown 0000 eee eee eee o 56 Move media screen two drive model shown 00 ccc ee eee 57 Power down confirmation message screen 58 Status screen four drive model shown llle 58 Cartridge map screen two drive model shown lois 59 Men sereen 4 dotadas Ap Neo ee ee stu stet a N N ne ie 60 View library options sereen Mee AE ee a ECT EW hea Pe 61 View SESEOBIONS 13 23 4G aka Hana A re ee fe 63 Default view network options screen 67 Viewelibraryiinfossereenv Cose v ribs ca alee era dans tablet LRG CO LC d E t 68 Edi library options Screen doti eroe I an oa Tos Rer a RE e EE 69 Edit SCSI options screens e NO Spe we hee EE 69 Edit network options Screen dh 6045 69 qe Kad a AS EO ae Rod EE iii e 70 Edit passwords options
87. eft geen gevaarlijke laserstraling af Als u bedieningselementen gebruikt instellingen aanpast of procedures uitvoert op een andere manier dan in deze publicatie of in de installatiehandleiding van het laserproduct wordt aangegeven loopt u het risico te worden blootgesteld aan gevaarlijke straling Het risico van blootstelling aan gevaarlijke straling beperkt u als volgt Probeer de behuizing van de module niet te openen U mag zelf geen onderdelen repareren Gebruik voor de laserapparatuur geen andere knoppen of instellingen en voer geen andere aanpassingen of procedures uit dan die in deze handleiding worden beschreven Alleen door HP geautoriseerde technici mogen het apparaat repareren French laser notice AN AVERTISSEMENT cet appareil peut tre quip d un laser class en tant que Produit laser de classe 1 et conforme la r glementation de la FDA am ricaine et la norme 60825 1 de l IEC Ce produit n met pas de rayonnement dangereux L utilisation de commandes de r glages ou de proc dures autres que ceux qui sont indiqu s ici ou dans le manuel d installation du produit laser peut exposer l utilisateur a des rayonnements dangereux Pour r duire le risque d exposition des rayonnements dangereux Ne tentez pas d ouvrir le boitier renfermant l appareil laser Il ne contient aucune pi ce dont la maintenance puisse tre effectu e par l utilisateur Tout contr le r glage ou proc dure autre que ceux
88. en voor recycling Czecholslovakian notice Likvidace zarizeni soukromymi dom cimi uZivateli v Evropske unii Tento symbol na produktu nebo balen ozna uje v robek kter nesm byt vyhozen spolu s ostatn m dom c m odpadem Povinnost u ivatele je p edat takto ozna en odpad na p edem ur en sb rn m sto pro recyklaci elektrick ch a elektronick ch za zen Okam it t d n a recyklace odpadu pom e uchovat p rodn prost ed a zajist takov zp sob recyklace kter ochr n zdrav a ivotn prost ed lov ka Dal informace o mo nostech odevzd n odpadu k recyklaci z sk te na p slu n m obecn m nebo m stsk m ad od firmy zab vaj c se sb rem a svozem odpadu nebo v obchod kde jste produkt zakoupili MSL6000 series tape library user guide 151 Estonian notice Seadmete j tmete k rvaldamine eramajapidamistes Euroopa Liidus See tootel v i selle pakendil olev s mbol n itab et k nealust toodet ei tohi koos teiste majapidamisj tmetega k rvaldada Teie kohus on oma seadmete j tmed k rvaldada viies need elektri ja elektroonikaseadmete j tmete ringlussev tmiseks selleks etten htud kogumispunkti Seadmete j tmete eraldi kogumine ja ringlussev tmine k rvaldamise ajal aitab kaitsta loodusvarasid ning tagada et ringlussev tmine toimub viisil mis kaitseb inimeste tervist ning keskkonda Lisateabe saamiseks selle kohta kuhu oma seadm
89. er button to reboot command Cycle power to the library or reboot using the GUI touch screen 7004 Loader response not matched to a known Press the Enter button to reboot command Cycle power to the library or reboot using the GUI touch screen 7005 Drive response not matched to a known Press the Enter button to reboot command Cycle power to the library or reboot using the GUI touch screen 7006 Flash response not matched to a known Press the Enter button to reboot command Cycle power to the library or reboot using the GUI touch screen 7007 Drive index on Update Status message Press the Enter button to reboot was invalid Cycle power to the library or reboot using the GUI touch screen Ensure the drive shows good status through the drive status window 7008 The Drive response was not as expected Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Ensure the drive shows good status through the drive status window 7009 The opcode for a WORD message was Press the Enter button to reboot unknown Cycle power to the library or reboot using the GUI touch screen 700A The opcode for a DWORD message was Press the Enter button to reboot unknown Cycle power to the library or reboot using the GUI touch screen 700B The button causing library to go offline Press the Enter button clear the message Cycle power to the library or reboot using the GUI touch screen MSL6
90. erface 98 Troubleshooting flow chart 0 cota da sut becomes ee Bg ain Cs kaw A 102 MSL6030 MSL6026 2 hosts 2 drives 166 Single MSL6060 MSL6052 4 hosts 4 drives 166 Connectors and indicators sya mieis eu E Ae RB 168 MSL6030 MSL6026 standalone ea 222mm ee ee eee eh 170 MSL6060 MSL6052 standalone llle 171 Document conventions 2 222 2neeeeeeeen eee 12 Ultrium Tape Drive Capacity and Data Transfer Rote 18 SDLT Tape Drive Capacity and Data Transfer Rate 22er 19 A LED er en Eh 51 View Library Options v aces Su CICER SH Ba CEU ARE GOS Bd EN 61 View SCS Options ute eti eg kh bI Ben Baba oS dla dae aa CE unt 64 View EE 68 Media Label de LBS essen ine p era ae 78 Maintenance Menu 2 isse Se ewe Bw eS Eee odores Fabr s ex E OR Re y d he 9 Fault Symptom Codes a ota ue EAE ace A Mo oe daro e e eR e Edad 103 Troubleshooting General Problems 55 cis 8a KEEN e ACEN d 136 Library Diagnostic Tests 124 801 9 20 Es 142 Power Spectra adco oer aco Edo e e aces RI Oe e E 159 Rackmount Model Mechanical Specifications 159 Operating Environmental Specifications iles 160 Packed or Unpacked Environmental Specifications oooooooooooooo 160 Transit Short Term Environmental Specifications 2 0 0 0 000 eee ee eee 160 Acoustic Noise Declared per ISO 9296 and ISO 7779 0 ne 161 Schallemissionswerte Werteangaben nach ISO 9296 und ISO 7779 DIN 27779 161 Regu
91. es 22 ES MSL Series tape libraries support one or two power supplies depending upon the model see Figure 4 These auto ranging power supplies are capable of using any nominal AC voltage between 100 VAC and 240 VAC power at 50 Hz or 60 Hz Power to the library is supplied through AC connectors at the rear panel of each power supply receiver Library power is normally controlled from the graphical user interface GUI touch screen however a manual power disconnect switch is located at the rear of each power supply CAUTION The power supply is generally not to be removed by the operator Hazardous voltage is present in the cavity if the power cord is not removed If a faulty power supply exists contact your authorized service provider For the four drive models two power supplies are supported to provide redundancy for mission critical operations Both power supplies share the load under normal operating conditions but if one of the power supplies fails the remaining power supply assumes the full load see Figure 4 on page 22 For the two drive models only one power supply is supported 1 Power Switch 3 AC Power Cord s 2 Power Supply Figure 4 Library power supplies NOTE For the four drive models the left AC power receptacle is for the bottom power supply The right AC power receptacle is for the top power supply Introduction Robotics ET MSL Series tape library robotics consist of a cartridge shuttle m
92. es will also require changes to the software Some application software may require the purchase of additional add on components and or licenses when increasing the number of storage slots or drives Contact your application software provider for more information or if newly installed storage slots are drives are not recognized by your application software NOTE The library numbers drives and slots beginning with O Your software application may number these items beginning with 1 Be aware of this difference in numbering when troubleshooting the library MSL6000 series tape library user guide 101 Performing Error Recovery Figure 79 outlines the recommended steps for error recovery You should follow this chart in all cases FSCs are listed in Table 10 on page 103 For general library problems see Troubleshooting General Problems on page 135 TROUBLESHOOTING AND ERROR RECOVERY ERROR FAULT MALFUNCTION Determine Suspected Error Type PLATFORM GENERAL DRIVE LIBRARY No FSC displayed Normal front FSC and ERP displayed on panel operation GUI touch screen Cycle the power Follow the ERP on to the library GUI touch screen FSC ee iri Cartridge will not eject Normal operation impossible Figure 79 Troubleshooting flow chart 102 Troubleshooting Fault Symptom Codes FSCs An FSC is accompanied by a descriptive message and instructions for clearing the fault ET NOTE log If an error message appears
93. eserved Slots option see Figure 28 Touch Library Option Button to Edit Library Remains Offline After Diese Power up Initialization al E Unload Mode Implicit Total Reserved Slots 0 Auto Clean Mode Disabled vj Bee Figure 28 Total reserved slots screen 3 Press the associated box next to the Total Reserved Slots option see Figure 29 MSL6000 series tape library user guide 45 Figure 29 Reserved slots numeric keypad screen 4 Enter the number of slots to reserve and then press Save to confirm your change On the resulting confirmation screen see Figure 30 press OK to save Press OK to save new option WARNING Option change causes library to be immediately rebooted after saving Press Cancel to skip saving the new option Figure 30 Total reserved slots confirmation screen 5 Press the Back button repeatedly to return to the Main menu screen ET NOTE Your choice takes effect the next time you boot the library 259 NOTE Changes to this option may require reconfiguring the software application in order to accommodate the change in storage slots 46 library Configuration Configuring the Network Settings The library automatically obtains an IP address from a DHCP server when the library is powered up The library also supports user specified fixed addresses through the front panel To set a fixed address 1 On the Menu screen touch Network in the Edit Options area
94. ete j tmed ringlussev tmiseks viia v tke palun hendust oma kohaliku linnakantselei majapidamisj tmete k rvaldamise teenistuse v i kauplusega kust Te toote ostsite Finnish notice Laitteiden h vitt minen kotitalouksissa Euroopan unionin alueella Jos tuotteessa tai sen pakkauksessa on t m merkki tuotetta ei saa h vitt kotitalousj tteiden mukana T ll in h vitett v laite on toimitettava s hk laitteiden ja elektronisten laitteiden kierr tyspisteeseen H vitett vien laitteiden erillinen k sittely ja kierr tys auttavat s st m n luonnonvaroja ja varmistamaan ett laite kierr tet n tavalla joka est terveyshaitat ja suojelee luontoa Lis tietoja paikoista joihin h vitett v t laitteet voi toimittaa kierr tett v ksi saa ottamalla yhteytt j tehuoltoon tai liikkeeseen josta tuote on ostettu French notice limination des appareils mis au rebut par les m nages dans l Union europ enne Le symbole appos sur ce produit ou sur son emballage indique que ce produit ne doit pas tre jet avec les d chets m nagers ordinaires Il est de votre responsabilit de mettre au rebut vos appareils en les d posant dans les centres de collecte publique d sign s pour le recyclage des quipements lectriques et lectroniques La collecte et le recyclage de vos appareils mis au rebut rui ind pendamment du reste des d chets contribue la pr servation des ressources naturelles et
95. evel MSL6000 series tape library user guide 141 Table 12 Library Diagnostic Tests Cartridge Cycle Cycles cartridges continuously and randomly in bins and mail slots displaying a count of the type of cycle on the control panel Press the Start button to begin the test and the Stop button end to end the test Drive Cycle Cycles cartridges continuously and randomly in bins mail slots and drives displaying a count of the type of cycle on the control panel Press the Start button to begin the test and the Stop button end to end the test Barcode Cycle Scans all bar codes continuously listing those read and the number of times a full library scan has been done Press the Start button to begin the test and the Stop button end to end the test Inventory Physically scans the entire library to determine which slots and drives contain tapes and reads all barcode labels Sensor Test Tests all the hall effect sensors and lists their status Vertical Calibration available in four drive models only Calibrates the vertical lifters to correct limits This test is typically used when vertical lifters are replaced View Error Log Allows access to the error log to view posted errors Touch Screen Calibrate Allows resetting of calibration values when the screen brightness is not uniform Tachometer Diagnostic This is a factory only diagnostic used to measure tachometer motor fu
96. explicitly power up the tape drive from the GUI touch screen The default is Enabled Unload Mode Lets you determine whether a SCSI MOVE MEDIUM command is interpreted as Implicit or Explicit If Implicit the library unloads a tape drive before attempting to move a cartridge from that tape drive If Explicit the host must issue a SCSI UNLOAD command to a tape drive before each MOVE MEDIUM command that removes a cartridge from that tape drive The default is Implicit Total Reserved Slots Lets you reduce a specified number of slots at the rear of a magazine Some host software imposes size limits on library magazines for licensing purposes and does not operate with a library that exceeds the licensed size The default is 0 Auto Clean Mode Lets you enable an automatic tape drive cleaning cycle To use this option you must have reserved a slot for a cleaning cartridge using the Total Reserved Slots option The default is Disabled MSL6000 series tape library user guide 61 Table 5 View Library Options continued Drive and Slot Numbering Lets you specify whether SCSI elements in the library displays with either zero based or one based Note that this only affects the GUI touch screen not the actual SCSI element addresses The default is Zero Based Library Mode Lets you set the robotics operating mode to Random Sequential DrvO Sequential Drv n two or more drives or Sequential Split Sequen
97. g Table 10 Fault Symptom Codes continued 3104 Picker Jammed 4 The picker jammed during a bin stow operation Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s 3105 Picker Jammed 5 The picker jammed during a bin stow operation Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s 3106 Picker Jammed 6 The picker jammed during a bin stow operation Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s 3107 Picker Jammed 7 The picker jammed during a pass through fetch operation Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Ensure that there are no all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s Check pass through alignment MSL6000 series tape library user guide 121 Ta
98. ges Attaching a bar code label to each tape cartridge enables the library and application software to identify the cartridge quickly thereby speeding up inventory time Make it a practice to use bar code labels on your tape cartridges Your host software may need to keep track of the following information and the associated bar code Date of format or initialization Tape s media pool Data residing on the tape Age of the backup Errors encountered while using the tape to determine if the tape is faulty MSL6000 series tape library user guide 75 IN CAUTION The misuse and misunderstanding of bar code technology can result in backup and restore failures To ensure that your bar codes meet HP s quality standards always purchase them from an approved supplier and never print bar code labels yourself For more information refer to the order form provided with the library as well as the Bar Code Label Requirements Compatibility and Usage white paper available from http www hp com support Ultrium Labels Ultrium tape cartridges have a recessed area located on the face of the cartridge next to the write protect switch Use this area for attaching the adhesive backed bar code label see Figure 62 Do not apply labels onto the cartridge except in this designated area CAUTION The bar code label should be applied as shown in Figure 62 with the alphanumeric portion facing the hub side of the tape cartridge Never apply multipl
99. h a cartridge from a drive Drive stow Failure Stow to drive failed Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat the drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify Make sure the drive shows good status through the drive status window Try loading then unloading the cartridge via the Move Media option using the LCD touch display 3015 Drive Timeout Failure Loader detects unload command time out Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat the drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify 110 Troubleshooting Table 10 Fault Symptom Codes continued 3016 3017 Drive Status Failure Drive In Flux Timeout Time out waiting for drive to clear the full status Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat the
100. he 19 8 inch 0 5m cable to connect the tape drive and the library controller board 38 Installation 3 Library Configuration This chapter explains how to configure an HP StorageWorks MSL Series tape library for normal operation Sections in this chapter include Changing Default Configuration Settings page 39 Setting a SCSI ID page 39 Setting Up a Reserved Slot page 41 e Configuring the Network Settings page 47 Changing Default Configuration Settings For most applications you do not have to change the default settings however if you do need to change a configuration setting use the procedures provided in the following sections If you are uncertain whether you need to change a setting contact your authorized service provider Configuration settings that might need to be changed include Setting a SCSI ID page 39 Setting Up a Reserved Slot page 41t e Configuring the Network Settings page 47 Change configuration settings using the graphical user interface GUI touch screen For a complete description of how the GUI touch screen works see Chapter 4 Operation on page 49 Setting a SCSI ID Each tape drive installed in the library requires a unique SCSI ID The information provided in this section shows you how to set a SCSI ID To set a SCSI ID 1 Turn the library on and wait until the Power On Self Test POST concludes and the Status screen is displayed 2 Select the Menu option
101. he HBA is recognized by the operating system and properly configured Check that the application software is compatible with the library and that it has all necessary patches and updates Check that the device is properly installed and configured using HP StorageWorks Library amp Tape Tools available from htto www hp com support tapetools e Power cycle the library and power down the host Wait until the library completes its power cycle before powering up the host If using Fibre Channel make sure you power on the devices in the correct order switch hub library host If using Fibre Channel make sure there is not a zoning issue that is preventing the host from seeing the library If using Fibre Channel make sure that the router sees the library and or drives Contact your authorized service provider MSL6000 series tape library user guide 139 Table 11 Troubleshooting General Problems continued Library Performance HP UX host responds slowly or crashes Check the SCSI IDs of all devices on the host busses after connecting to the library to ensure there are no conflicts Check that the application software does not require SCSI IDs to be in a certain order Contact your authorized service provider The library is not efficiently backing up Check the network bandwidth from the target to the data host computer Check that the library s drives are on their own SCSI
102. host for the following Fibre Channel backup software host interface adapters and associated device drivers Host that acts as an initiator using the Fibre Channel controller to communicate with Fibre Channel SCSI target devices Backup application software with robust error recovery Fibre Channel is an open system similar to LAN Consequently Fibre Channel is subject to data flow interruptions from power cycling connections disconnections and ESD charges ET NOTE For a complete list of prerequisites and supported configurations contact your HP sales representative MSL6000 series tape library user guide 167 Connectors and Indicators Figure 82 shows the connectors and indicators for the optional Fibre Channel board 1 Power LED 5 Fibre Channel link LED 2 Serial RJ 11 connector 6 FC LC connector 3 Ethernet RJ 45 connector 7 SCSI VHDCI connector 2 4 Fibre Channel activity LED Figure 82 Connectors and indicators ET NOTE The Fibre Channel board serial cable is not the same as the library controller board serial cable The serial pinouts are different for each board requiring different cables 2 IMPORTANT The Fibre Channel card can be reset by using a paper clip or other sturdy tool to push the reset switch shown above the Power LED in Figure 82 Power Indicator The Fibre Channel card has one power LED LED definitions Green power has been applied Yellow POST is in
103. ies can be flashed using HP StorageWorks library and Tape Tools L amp TT the Remote Management Interface or the MSLUtil exe diagnostic utility and diagnostic cable Checking the Firmware Revision Before downloading new firmware check your current firmware revisions and compare them to the latest available revisions at htto www hp com support or through L amp TT You can check your current firmware revisions from the GUI touch screen Select Menu gt View System Data gt Library Info Using the Remote Management Interface To update the firmware using the Remote Management Interface you need a LAN connection to the library or an Ethernet connection to the World Wide Web 1 Login to the Remote Management Interface ET NOTE See Accessing the Remote Management Interface on page 80 for additional information 3 on setting up and using the Remote Management Interface 2 Click on Functions 3 Scroll down to Library Flash Operation Library Flash Operation Flash Operation Flash Library from Remote File Flash Library from Remote File Start the FREI from Local File Figure 76 Updating firmware using the Remote Management Interface 4 Select Flash Library from Remote File or Flash Library from Local File see Figure 76 MSL6000 series tape library user guide 97 O cm gt Apps Alpha3 20 Current local directory is upload nextgen 220 bin 4 Mb Figure 77 Copying firmware us
104. ifies conditions for logging and reporting the following Tape Alert data options The default is Unconditionally Generate Recovered Error Logging Disabled Inhibits the logging feature No Exceptions The library must not report information exceptions Generate Unit Attention Reports information exceptions with a Unit Attention sense key and an ASC ASCQ of 5D 00 Conditionally Generate Recovered Error Reports information exceptions with a Recovered Error sense key and an ASC ASCQ of 5D 00 if Recovered Error Reporting is enabled Unconditionally Generate Recovered Error Unconditionally reports information exceptions with a Recovered Error sense key and an ASC ASCQ of 5D 00 Generate No Sense Reports information exceptions with a No Sense sense key and an ASC ASCQ of 5D 00 Report on Unsolicited Request Sense Reports information exceptions with a No Sense sense key and an ASC ASCQ of 5D 00 only in response to an unsolicited REQUEST SENSE command Lets you specify the SCSI response while aborting a SCSI command The possible settings are Busy or Not Ready The default is Not Ready Door Open Response lets you specify the SCSI response when a library door is open The settings are Ready or Not Ready The default is Not Ready Initiate Wide Data Transfer Negotiation Lets you enable the library to initiate a SCSI synchronous and wide data transfer negotiation with the host The settings are Do Not Ini
105. ing the Remote Management Interface E NOTE If you select Flash Library from Local File the bin file must be copied from tto ttp hp com pub products storageworks ms to the upload directory which is located on the library at the IP Address upload The level 1 password may be required to perform this procedure You are about to execute Flash Library from Local File using the file nextgen 220 bin Are you sure you know what you re doing Click Confirm to proceed with the flash operation otherwise click Cancel Confirm Cancel Figure 78 Confirming the Flash operation using the Remote Management Interface 5 Click Confirm to start the Flash operation The library firmware automatically updates 6 The library will reboot Verify that the firmware level has been updated successfully by selecting the Library Info button from the View System Data area of the GUI to view the Firmware Revision Using HP StorageWorks Library amp Tape Tools HP StorageWorks Library amp Tape Tools may already be installed on your host If not you can download it from http www hp com support tapetools Online help and instructions are included with the utility Using a Serial Connection To update the firmware using the MSLUtil exe you will need MSIUtil exe and the proper version of firmware available for download from the HP website at http www hp com support 98 Maintenance Cable assembly se
106. is out Cyde power to the library of range Ensure the drive shows good status through the drive status window 701D Invalid mod number to convert Press the Enter button clear the Attempted to send a command to a drive uidi in a remote module but the module Cyde power to the library or reboot number is out of range using the GUI touch screen 701E Unknown drive type Press the Enter button clear the Attempted to show detailed drive status MERO of a drive whose type is unknown Cyde power to the library or reboot using the GUI touch screen Ensure the drive shows good status through the drive status window 701F The SCSI response was not expected Press the Enter button clear the The command response from the SCSI Mer Ded tcialeinacemolte module was Cycle power to the library or reboot unexpected using the GUI touch screen Ensure the drive shows good status through the drive status window 7020 The Flash response was not expected Press the Enter button clear the The command response from the Flash De i task in a remote module was Cycle power to the library or reboot unexpected using the GUI touch screen Ensure the drive shows good status through the drive status window 130 Troubleshooting Table 10 Fault Symptom Codes continued 7021 SCSI response not matched to a known Press the Enter button clear the command message A command response was received from Cycle power to the library
107. ish NOICE 444 qnx a pu esha WC Ee Caen Ra Kase Fad CRA E DER CORE 158 Ss ONG e EE had ons SEARS SSE OSES EE EORROOE ESSEX 159 A para en ee haw de Bale date ay 159 Mechanical Y RTT EET I RT CETTE TE T LT ET T T 159 Environmental All Models sua sau swede eee een Ra P CR XR RR cios 160 EIER ee GR om A ena Ge A de aR cape a Dd ER 161 Safety and Regulatory vex xo ra YA A a ARR Y AG od Y hagas 161 C Eiselrepleilie Discharge c4 44 dr A RC LpebR EE 163 Grounding Methods 1 2 de obey dodo ek OC Ime ol Gti edat ee 163 Dt nun ee cedi essen 165 SCSI Cable Configurations x ha obici ich dco EE ei 165 Configuration Examples ne doc sega Kr oe 166 E Optional Fibre Channel Card 4424 4 u uuu es u dh edo et 167 Host Prerequisites 0 oros cia p Ree Ue SIN UR Rer yr dur qum ey Ge eoe a 167 Conneclors and dne Glos 4 yn e OR is eee Rec OR UR A Ro Re ei 168 Power Ing eel accede doen eek eee er rre idea dd Ed NF 168 sr ore nt ee an ee Re era 168 Ethernet Pori ceto A ee Bar 169 Fibre Chanel Por oeque ER taani ria rn Oe an ANE had OR kur eh 169 SCSI VADC Ecommerce eh eee aN Es 169 SHE iex hte cited Gein ak eh Gea ee RAG Pa Weng AR ee o nf ad 169 Default Ethernet ege asses cac HEN ORE R3 n aS eS Pa AS Soe CE EA Ee 169 Configuration Examples 4 10 nn eh era ded n a a ko d a CRDI E ER ene 170 NE LLL a eee ee IE MIHI eee ee ee ee EE 173 Figures 1 Library tape drive locations sis ei 17 2 HP Ultrium 960 format trademark nasi c
108. iska och elektroniska produkter Separat insamling och atervinning av avfallet hj lper till att spara pa vara naturresurser WW och g r att avfallet tervinns pa ett s tt som skyddar m nniskors h lsa och milj n Kontakta ditt lokala kommunkontor din n rmsta tervinningsstation f r hush llsavfall eller aff ren d r du k pte produkten f r att f mer information om var du kan l mna ditt avfall f r tervinning 158 Regulatory compliance notices B Specifications This appendix lists the following specifications met by HP StorageWorks MSL Series tape libraries Power Power page 159 Mechanical page 159 Environmental All Models page 160 Acoustics page 161 Safety and Regulatory page 161 Table 13 Power Specifications Voltage 100 to 240 VAC 10 100 to 240 VAC 10 Current 3 0 to 6 0 A 3 0 to 6 0 A Line frequency operating 50 to 60 Hz 50 to 60 Hz range Power consumption 180 W 2 tape drives 300 W 4 tape drives Maximum peak power 200 W 2 tape drives 360 W 4 tape drives consumption Mechanical Table 14 Rackmount Model Mechanical Specifications Height 8 75 inches 22 2 cm nominal 17 5 inches 44 4 cm 5U nominal 10U Width 17 inches 43 2 cm 17 inches 43 2 cm Depth 31 5 inches 80 cm 31 5 inches 80 cm Weight 61 pounds 27 7 kg estimated 123 pounds 55 9 kg with 2 tape drives installed estimated with 4 tape drives install
109. ive is capable of storing up to 160 GB native or 320 GB 2 1 compression of data per cartridge An SDLT 600 tape drive is capable of storing up to 300 GB native or 600 GB 2 1 compression of data per cartridge Access the HP StorageWorks SDLT Tape Drive Reference Guide from http www hp com support for more information about its features and capabilities Table 3 SDLT Tape Drive Capacity and Data Transfer Rate SDLT 160 320 160 GB native 16 MB sec 115 2 GB hour 320 GB compressed 32 MB sec 230 4 GB hour SDLT 300 600 300 GB native 36 MB sec 259 2 GB hour 600 GB compressed 72 MB sec 518 4 GB hour NOTE Compressed capacity assumes a 2 1 compression ratio MSL6000 series tape library user guide 19 SDLT Tape Cartridges 20 ET NOTE In addition to the information provided in this manual refer to the documentation provided with your media for more information CAUTION SDLT tape drives require special cleaning cartridges and data cartridges formatted specifically for SDLT To avoid damage to your tape drive it is critical to use appropriate cleaning cartridges and properly formatted data cartridges Make it a practice to visually inspect your tape cartridges when loading or removing them from your tape library Taking a few minutes to check the condition of your cartridges will lower the risk of repeated failures and help ensure uninterrupted backup CAUTION Always dis
110. ive using the GUI control panel maintenance menu Reseat drive Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify MSL6000 series tape library user guide 117 Table 10 Fault Symptom Codes continued 3078 3079 Diag get drive O status failed Failed to get drive status communication error Diag get drive 1 status failed Failed to get drive status communication error Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify 118 Troubleshooting Table 10 Fault Symptom Codes continued 307A 307B Diag get drive 2 status failed Failed to get drive status communication error Diag get drive 3 statu
111. latory and Product Safety Certifications eese 161
112. library displays a message informing you that a tape drive needs cleaning Excessive unrequested cleaning can damage the tape drives See Running a Cleaning Cartridge on page 93 for additional information Ze NOTE See Updating Firmware on page 97 for additional information on using the library flash E operation in the Remote Management Interface MSL6000 series tape library user guide 87 History Click History to list files that you can display or download Scroll down for additional menus O cr m em Apps Alpha3 20 Display a Library Trace Log Library System Trace Library Non Vol Trace Library Special Trace Library Servo Trace Download a Binary File bin from the Library to Your Hard Drive Library Trace file 48264 bytes Library Non Volitile Trace file 25328 bytes Library Special Trace file 303240 bytes Library Servo Trace file 23032 bytes Figure 74 History screen When you select a file a Save As window appears letting you select a network destination for the download When you select Display Trace the log will display through the browser Changing the Remote Management Interface Passwords The Remote Management Interface is set with two default passwords for level 1 and level 2 access to features Use the MSLUtil diagnostic utility and serial interface to change the default passwords for the Remote Management Interface 229 NOTE The default passwords
113. n For questions regarding this FCC declaration contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 Orcall 1 281 514 3333 Modification The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables When provided connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations 144 Regulatory compliance notices Cet appareil num rique de la class A respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la class B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada European Union notice Products bearing the CE marking comply with the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following Europea
114. n lilii sees 59 Men screen u s Mac Re tite Gale p ravit e Re e tec D PR DAL ee 60 View library options screen erat wenn oe kes ere ach tached ade Ro PEU BLUR ge ha 61 View SCSL Options ei ek aan ERA ee he ee ae a Ee ae end Bae 63 Default view network options screen 67 View EE EE 68 Edit library options screen as an a rn 69 Edit S CS potis screen o ox spa peu eur d pq idt p idc d ee 69 Edit network options screen cur eoe e eee ee IEEE KR T 70 Edit passwords options screens Dhacacv dera Shere cs EE 70 e HEN EE 71 Diagnostics screen four drive model shown eese 71 S curity leyel screens ovi st te EPA US d Oc ty aer do ie bi KR Meee PRR MRE 72 Removing tape cartridge magazines ears vr wh ovate d E EORR RR euer 73 Inserting a tape cartridge left hand magazine 74 Left hand magazine mail slot two drive model shown leise 75 Attaching a bar code label to an Ultrium tape cartridge 2 ee eee 76 Proper Ultrium bar code label placement 2 0 a 77 Attaching a bar code label to an SDLT tape cartridge 78 Remote Management Interface login screen 80 Remote Management Interface main screen 81 EIER 82 Move media screen se assai foa Be AG we RR de RE ER E E OR ERS 83 SEU E EE 84 Library configuration screen vos susc EE un naar 85 SCSI configuration screen doa gt once de le Ace at EE 86 Drive configuration screen A Su as rA rc EA erg RA AE adh abaendda ERAS 86 FURENONS SCIEE
115. n Norms in parentheses are the equivalent international standards and regulations EN 55022 CISPR 22 Electromagnetic Interference EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity e EN61000 3 2 IEC61000 3 2 Power Line Harmonics EN61000 3 3 IEC61000 3 3 Power Line Flicker EN 60950 IEC60950 Product Safety Japanese notices SEHR TO SABRIC VCCI T y BAW TW SELES SOR X BRA FEV CORR t dms EMM MMe VCC DEM ESL I FABRICI CORR FIESTA ZENELTWEFS TORRI IA RF LEY a VMI Lc HAAMAL RREZE ESTE LEN ET RGR ME Bic fio CIE Lv DRE LO FAY VECI Zb AO SAIL ROMIC CHER FS COMM HALAS TENERE TED ERM BRS VCCI OB Bic BSC PFAAPBRARECT LOREA KERR CHATS Les GEEZ SRIF OC LMHVED COBAIN E AC SLABRANSALEMHVETF MSL6000 series tape library user guide 145 Japanese power cord statement Ral feed SF e IL REUS ERAN ERA MOR i CI FH SE EA use the attached power cord The attached power cord in et allowed to ute with other product Korean notices Class A equipment Aa 7121 472 83235412121 ol AE 9322 1110448328 amp 7 7 o eu Dok At SES AS X O AS FASHA pepo eros san Es TAHAE Mol 72H3322 mas Class B equipment BS 2101 PISS 3284011 0 7 7 i 714222 Artus S LAE UA FHA AAAH E BE LER SON A ERES S UEH Taiwanese notices BSMI Class A notice SERRE E PARA E FEN E REA FE AER gt AREAS MERA RE SEAR 146 Regulatory compliance notices Taiwan battery recy
116. nce Access this menu from the GUI touch screen by selecting Menu gt Utilities gt Maintenance able 9 lists the available options Table 9 Maintenance Menu Clean Drive Cleans a drive by selecting the drive to be cleaned and the slot or mailslot where the cleaning cartridge is located Replace Drive Deactivates a drive prior to its removal Drive Format Park Drives Formats a tape once the density and compression settings have been selected Parks all drives prior to transporting the library Set User Defaults Restores the library to its firmware default settings Force Reconfiguration Forces library to reconfigure based on current or new SCSI elements MSL6000 series tape library user guide 9 Table9 Maintenance Menu Reboot Library Reboots the library Flash Drive From Tape Downloads firmware from a selected tape to a selected drive NOTE The firmware update FUP tape must be in the mail slot before beginning this operation Eject Tape From Drive Terminates any on going operations in the selected drive and attempts to eject the cartridge NOTE This function should be used as a last resort to retrieve a cartridge from a drive Maintaining Tape Cartridges 92 E NOTE In addition to the information provided in this section refer to the documentation provided J with your media for more information Make it a practice to
117. nction limits Friction Diagnostic This is a factory only diagnostic used to measure friction in the motors for acceptable limits 142 Troubleshooting A Regulatory compliance notices This appendix contains regulatory notices for the HP StorageWorks MSL Series libraries Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Product specific information Regulatory model number ED1005 FCC and CISPR classification Class A Contains fiber optic transceiver with a Class 1 laser See Class 1 laser statement Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending up
118. nd if the library is in Sequential Mode The possible settings are Standard or Custom The default is Custom Device Capability Page Length Lets you choose between two lengths of the mode sense select device capabilities page SCSI page 1Fh which are Short 14 bytes and Long 18 bytes to accommodate different SCSI device implementations of this page The default is Short 14 bytes Transport Element Lets you set the base address for the robotics mechanism Base Address The default is OxO Storage Element Lets you set the base address for the magazine slots The Base Address default is Ox20 Transfer Element Lets you set the base address for the tape drives The Base Address default is Ox1EO Import Export Element Lets you set the base address for the mail slot The default Base Address is Ox1CO Product Identification PID lets you specify the response of the library s robotics to the SCSI INQUIRY command in the Product Identification field The default is MSL6000 Series Vendor Identification VID Lets you specify the response of the library s robotics to the SCSI INQUIRY command in the Vendor Identification field The default is HP Post Recovered Errors Lets you specify whether or not recovered errors are posted The default is Disabled MSL6000 series tape library user guide 65 Table 6 View SCSI Options continued TapeAlert Mode Abort Move Status Spec
119. ne empty slot in a magazine in the master module Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Check pass through alignment Ensure that there are no obstructions inside the library all cartridges are in magazines Check the tape cartridge used in the last operation for damage 132 Troubleshooting Table 10 Fault Symptom Codes continued 9003 Master pass thru opto failed Press the Enter button to reboot The master module opto sensor was not Run the sensor test checking appropriate detected during the power up Sensor Pass Through module inventory Determine if the pass through may have been plugged or unplugged while power was on to the library Reinitialize or power cycle the master it is connected to Ensure the pass through is functioning by observing whether or not the pass through car moves to either end of the pass through smoothly A001 SMX send error Press the Enter button to reboot An attempt to place a message on a Cycle power to the library or reboot task s exchange generated a kernel using the GUI touch screen error A002 SMX receive error Press the Enter button to reboot An attempt to receive a message from a Cycle power to the library or reboot task s exchange generated a kernel using the GUI touch screen error A003 Comm free list empty Press the Enter button to reboot An attempt to acqui
120. nfiguration can cause platform problems In this case the library appears to be operating normally but no data can be interchanged or performance is poor You also might or might not get an error code on the graphical user interface GUI touch screen To identify an error caused by this type of problem check your installation and configuration setup See Chapter 2 Installation beginning on page 29 for information on how to correctly install and configure the library General drive errors usually result from a miscommunication between a library processor and a tape drive processor drive and tape interaction issues or a mechanical malfunction within the library Both platform problems and general tape drive errors display an error message and a Fault Symptom Code FSC on the GUI touch screen Use an FSC to report errors to your authorized service provider or in some cases to determine a recovery procedure The library depends on several other components to operate correctly Errors that seem to be caused by the library often are a result of issues on the host the network cabling or with the application software When troubleshooting the library begin by ruling out these components Your application software may need to be reconfigured or in some cases reinstalled after you have installed additional drives or slots into the library Changing the number of magazines number of reserved slots or changing between SDLT and Ultrium magazin
121. ngth Verify operation and retry Incorrect command length Update the Map using the LCD touch display Menu gt Maintenance gt Force reconfiguration 6004 Inter Module loopback buffer mismatch Cycle power to the library or reboot by using the LCD touch display Retry operation 6005 Inter Module bad data length Verify operation and retry Incorrect data length Update the Map using the LCD touch display Menu gt Maintenance gt Force reconfiguration 6006 Inter Module bad packet length Verify operation and retry Incorrect packet length Update the Map using the LCD touch display Menu gt Maintenance gt Force reconfiguration 6007 Inter Module failed to allocate TCP buffer Power cycle the library Check pass through connections 6008 Inter Module pending table full Power cycle the library Retry the operation 7001 Command response from unexpected Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen 126 Troubleshooting Table 10 Fault Symptom Codes continued was unknown A command to take the library off line was completed successfully but the GUI button that initiated the action could not be identified 7002 Control command execution failed Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen 7003 Control response not matched to a known Press the Ent
122. nnel bus Cycling power when the SCSI bus or Fibre Channel bus is active can cause data loss or hang the host system MSL6000 series tape library user guide 135 Table 11 Troubleshooting General Problems Power Library will not power on Check all power cord connections Make sure that each power switch is on Press anywhere on the GUI touch screen to activate the display and turn on the library Verify that the LEDs on the back of the library are on and that the fans are turning to ensure the library is receiving power Replace the power cord s Contact your authorized service provider One of the redundant power supplies Check the LEDs on the power supplies to identify the is not functioning properly one that may be at fault Check GUI for FSC code Contact your authorized service provider No display messages appear on the Touch the GUI screen to bring out of sleep mode GUI touch screen Make sure the power cord is connected Make sure the power switches are on Check that the LEDs on the back of the library are on and the fans are turning Cycle power to the library or reboot using the GUI touch screen Try to access the library from the Web using the Remote Management Interface see page 79 or through a host based diagnostics tool such as HP StorageWorks Library amp Tape Tools see page 98 Download library firmware see page 97 Contact your authorized ser
123. on their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense MSL6000 series tape library user guide 143
124. oot Vertical elevator could not reach target Cycle power to the library or reboot location 10U libraries only using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines 5011 All Slots Empty Press the Enter button to clear the message Insert cleaning cartridge in reserved cleaning slot Invalid user initiated operation Set parameters correctly and try again 124 Troubleshooting Table 10 Fault Symptom Codes continued Cleaning operation failed because the drive timed out 5014 Drive Already Loaded Press the Enter button to clear the Cleaning operation failed because the ee drive already has a cartridge inserted Invalid user initiated operation Set parameters correctly and try again If the tape in the drive is not in use unload the drive and retry the cleaning operation 5015 Expired Clean g Cart Press the Enter button to clear the Cleaning operation failed due to an pn MN expired cleaning cartridge Remove expired cleaning cartridge from library and discard Replace with new y P cleaning cartridge 5016 Not a Clean g Cart Press the Enter button to clear the Cleaning operation failed because the xa loaded cartridge is not a cleaning Make sure tape in reserved slot is a cartridge cleaning cartridge Invalid user initiated operation Set parameters correctly and try again 5035 Drive Timeout Error P
125. ot needing to remove a magazine to use a data cartridge slot or to reserve a cleaning cartridge slot A Tape Cartridge Slot This location requires removing a magazine to insert a cleaning cartridge in a tape cartridge slot and then removing it after cleaning The Cleaning Slot This location requires reserving the last tape cartridge slot for exclusive use as a cleaning cartridge slot The advantage with this method is that the cleaning cartridge is stored in the library and is always available for use It needs to be handled only when it expires and needs to be replaced See Setting Up a Reserved Slot on page 41 for more information Running a Cleaning Cartridge from a Mail Slot E 2 Insert a cleaning cartridge into a Mail Slot see Using Mail Slots Left hand Magazines Only on page 74 Select the Clean Drive menu option from the Maintenance submenu on the front panel display Select Source and then Mail Slot in the Source Element Type box Select Cleaning If the default entry is not the tape drive to be cleaned press Drive in the Destination Element Type box to sequence through the available tape drive choices You can also use the Decimal Keypad to enter the tape drive number directly When the source and destination entries are correct select Execute Clean When the cleaning cycle completes the library returns the cleaning cartridge back to a Mail Slot To remove the cleaning cartridge select Mail
126. otor hardware motor drives and other support electronics see Figure 5 The four drive models also contain a vertical axis mechanism that enables the robotics to travel between the upper and lower tape cartridge magazines These robotics are capable of picking and placing tapes throughout a 180 degree arc that consists of the tape drives tape cartridge magazines and an optional Pass Through Mechanism PTM The cartridge shuttle assembly includes a mounted bar code reader for scanning labeled tape cartridges installed in the magazines and tape drives NOTE Both full bar code reader scan and physical scan are conducted each time the library is initially powered up or each time a tape magazine is accessed using normal operational modes In four drive models the roboticPTM interface is at the lower vertical axis PTM elevator position only Figure 5 library robotics top cover removed Library Controller Board The library controller board contains a single microprocessor and associated logic devices to control all robotics operations and manage overall library functions The microprocessor enables the SCSI interface between the library and the host system The library controller board is installed in a card cage at the rear of the library In four drive models the library controller board can be serviced with a 1 Phillips screwdriver see Figure 6 If a replacement controller board is needed contact your authorized service provide
127. process or processor problems present Serial Port The Fibre Channel card has one serial port 6 The serial port can be used to access the Serial Telnet user interface which is used to locally manage and configure the Fibre Channel card 168 Optional Fibre Channel Card Ethernet Port The Fibre Channel card has one Ethernet port LED definitions Activity there is port activity Link a valid Ethernet link exists Fibre Channel Port The Fibre Channel card has one Fibre Channel port 6 LED definitions Green ACT Fibre Channel port activity O Green LINK a valid Fibre Channel link exists SCSI VHDCI Connectors The Fibre Channel card has two SCSI VHDCI connectors A green LED indicates activity on the corresponding port Configuration For detailed configuration information refer to the HP StorageWorks Network Storage Router User Guide available on the MSL Series tape library documentation CD or on the HP website at htto www hp com support Before attempting to configure the Fibre Channel board a basic understanding of Fibre Channel and SCSI devices is recommended For information on SCSI standards refer to publications from X3T10 committee of ANSI American National Standards Institute For more information on Fibre Channel standards refer to publications from the X3T11 committee of ANSI To purchase approved American National Standards and Technical Reports contact ANSI at 212 642 4900 Default Ethernet
128. r Step by step MSL6000 series tape library user guide 23 procedures will be included with the replacement In two drive models the library controller board cannot be removed 1 Library Controller Board 2 Factory Defined Accessory PCI Slots up to 5 Figure 6 Library controller board EA NOTE The library controller board is not removable in two drive libraries 24 Introduction ET NOTE For MSL Series libraries the library controller board must be installed in the right hand slot 3 ofthe card cage area upper card cage area for the four drive models The remaining slots on the library do not support the connections that are required for the library controller board to operate correctly 1 SCSI VHDCI connector 4 Ethernet RJ 45 connector 2 SCSI VHDCI connector 5 Serial RS232 connector 3 Mode toggle switch Figure 7 library controller board connections E NOTE The mode toggle switch is not active Factory Defined Accessory PCI Slots MSL Series tape libraries contain one or two rear access card cages and one or two 32 bit 33 MHz Compact PCI backplanes see Figure 8 These backplanes contain the plug in connectors for a library controller board and up to five optional HP defined PCI add in cards CAUTION Use of non HP qualified PCI option cards can damage your MSL Series library and will void product warranty Follow all operating instructions shipped with the optional card upgrade kit MS
129. r guide Eighth edition August 2007 Part number 231910 009 Regulatory model number ED1005 Contents ADU AA EEN 11 Related documel t Ql 1 3 aan se anna se ac Row ai OR d RU dox o hod ea kun 11 Document conventions and symbols s asien 12 al las SUBDIT er re Cauet e ADR RR a EGRE a Qs 13 Hi avtherzed reseller 4 sis ap sg bay cx ha Er RIP au de Pees dex a SES 13 Helpful web allen Ware nen u ee ates EE 13 A O 18 Model rus ia ea dd bed di coa fest 15 sc no Mm 16 Tape Drives zu sue eder om chai Geb a eques donc d ue DRE E e dg 16 Ultrium Rape DEVE aca eo ege aO ed Kees RC Ca RC te ose Pe bk hed ici Pe 17 Ultrium Tape Cartridges id aca deer de doe o hoo ERAS ESCUDO ga do ERR UE aS 18 SDLT Tape Drives rrr Oe do e Ep EE 19 SDLT Tape Cartridges Ach acea don Ea had ad ee RS RA ed ee 20 Magazines M MED 21 EEN 22 on sn ne ee ee ER 23 Library Controller EE 23 Factory Defined Accessory PCI Slots uis cea aree ae are a 25 Embedded Network Storage Router Oppent 26 Front Panellndicdiors u a wh ai en near 26 Multi Unit Library Systems ses ee ae er AS eres 27 Z elec pararon TET TIL EE 29 Converting a Tabletop Model to a Rackmount Model 29 Selling Up the Rackmount Model A EE dd ba de cd a 30 Converting a Rackmount Model to a Tabletop Model 34 Applying Power to the Library vache oy ea 35 Cabling for SCSI Configurations EE AE RADA EE AEN 36 Supported SCSI Cables ook 04440 docs Fe eo e p ee 37 T
130. rdi od i determine if a drive is executing a host Cycle power to the library or reboot command failed Reason unknown using the GUI touch screen Ensure the drive shows good status through the drive status window 128 Troubleshooting Table 10 Fault Symptom Codes continued 7013 Control Com Unidentified Press the Enter button clear the During a hot swap a command response erde from the control task could not be Cycle power to the library or reboot associated with any outstanding using the GUI touch screen command Ensure the drive shows good status through the drive status window 7014 Drive status update failed Press the Enter button clear the P The drive task indicates that a request to In determine the current state of a drive Cycle power to the library or reboot failed Reason unknown using the GUI touch screen Ensure the drive shows good status through the drive status window 7015 Loader command execution failed Press the Enter button clear the The loader task indicates that a um command has failed to complete Cycle power to the library or reboot successfully using the GUI touch screen 7016 Sequential command execution failed Press the Enter button clear the q The sequential task indicates that a Mer d command has failed to complete Cycle power to the library or reboot successfully using the GUI touch screen 7017 Destination Xchg for msg was Null Press the Enter but
131. re 8 Fully tighten the rear rail screws 32 Installation Figure 14 Installing the library two drive model shown 9 Remove the tape to open the doors for installation 10 Remove and discard the pull tabs used to block the latch mechanism ET NOTE Do not close the doors You must have access to the retaining screws to complete the 3 installation If necessary see Chapter 4 Operation on page 49 for information on how to manually open the library doors 11 With the doors open secure the front panel to the rack enclosure using the retaining screws see Figure 15 12 Close the doors You can now cable the library MSL6000 series tape library user guide 33 oo DD 1 Left Retaining Screw 2 Right Retaining Screw Figure 15 Securing the library Ze NOTE Two drive libraries require four retaining screws four drive libraries require two retaining E screws Converting a Rackmount Model to a Tabletop Model Converting
132. re a message from Cycle power to the library or reboot the free pool failed because the pool is using the GUI touch screen empty A004 Invalid comm put attempt Press the Enter button to reboot An attempt to place a message on a Cycle power to the library or reboot task s exchange failed using the GUI touch screen A005 Invalid comm get attempt Press the Enter button to reboot An attempt to receive a message from a Cycle power to the library or reboot task s exchange failed using the GUI touch screen A006 Comm initialization error Press the Enter button to reboot The Comm manager could not be Cycle power to the library or reboot initialized at power up because system is using the GUI touch screen out of memory A007 Put of a NULL comm Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen MSL6000 series tape library user guide 133 Table 10 Fault Symptom Codes continued A008 Msg contains no comm Press the Enter button to reboot A message obtained from the pool did Cycle power to the library or reboot not contain a Comm block using the GUI touch screen A009 Comm return address is unknown Press the Enter button to reboot An attempt to return a command Cycle power to the library or reboot response to the originating task failed using the GUI touch screen because the originator could not be determined C001 Ga
133. re the drive shows good status through the drive status window Check SCSI ID settings Cycle power to the library or reboot using the GUI touch screen 20c1 Drive In Error Press the Enter button to clear the Control failed on installed drive De Ensure the drive shows good status through the drive status window Check SCSI ID settings Check cabling Cycle power to the library or reboot using the GUI touch screen 3000 Motor Fault Condition Press the Enter button to reboot One of the robot motors has been Cycle power to the library or reboot disabled and could not be re enabled using the GUI touch screen 3002 Picker Tach Errors Press the Enter button to reboot Picker tachometer errors were detected Cycle power to the library or reboot when checking slots using the GUI touch screen 3005 Pass thru Tach Errors Power down the library using the LCD Excessive Pass through elevator tach BUNTER errors Remove Pass through and check connections 3011 Bin Fetch Failure Press the Enter button to reboot Ensure cartridges are fully inserted in the magazine s Ensure that there are no obstructions inside the library all cartridges are in magazines Run the cartridge cycle diagnostic to verify Check the tape cartridge used in the last operation for damage MSL6000 series tape library user guide 109 Table 10 Fault Symptom Codes continued 3013 3014 Drive Fetch Failure Loader failed to fetc
134. ress the Enter button to clear the Cleaning operation failed because the ide cdi m drive timed out Invalid user initiated operation Set parameters correctly and try again Ensure the drive shows good status through the drive status window 503B Move Command Fail Press the Enter button to clear the A front panel move operation failed ede Invalid user initiated operation Set parameters correctly and try again 503C Clean Operation Timeout Press the Enter button to clear the message Invalid user initiated operation Set parameters correctly and try again Ensure the drive shows good status through the drive status window MSL6000 series tape library user guide 125 Table 10 Fault Symptom Codes continued source 503D Drive Status Fail Press the Enter button to clear the Cleaning operation failed because the an MN library could not retrieve drive status Invalid user initiated operation Set parameters correctly and try again Ensure the drive shows good status through the drive status window 6001 Inter Module Unknown Event Press Enter to reboot Inter module communication failure Check pass through connections Check network connections to the network router 6002 Inter Module no command matching Verify operation and retry response Update the Map using the LCD touch display Menu gt Maintenance gt Force reconfiguration 6003 Inter Module command le
135. rgan komunalno slu bo ali trgovino kjer ste izdelek kupili Spanish notice Eliminaci n de residuos de equipos el ctricos y electr nicos por parte de usuarios particulares en la Uni n Europea Este s mbolo en el producto o en su envase indica que no debe eliminarse junto con los desperdicios generales de la casa Es responsabilidad del usuario eliminar los residuos de este tipo deposit ndolos en un punto limpio para el reciclado de residuos el ctricos y electr nicos La recogida y el reciclado selectivos de los residuos de aparatos el ctricos en el momento de su eliminaci n contribuir NIN a conservar los recursos naturales y a garantizar el reciclado de estos residuos de forma que se proteja el medio ambiente y la salud Para obtener m s informaci n sobre los puntos de recogida de residuos el ctricos y electr nicos para reciclado p ngase en contacto con su ayuntamiento con el servicio de eliminaci n de residuos dom sticos o con el establecimiento en el que adquiri el producto MSL6000 series tape library user guide 157 Swedish notice Bortskaffande av avfallsprodukter fran anv ndare i privathush ll inom Europeiska Unionen Om den h r symbolen visas p produkten eller f rpackningen betyder det att produkten inte far slangas pa samma st lle som hush llssopor st llet ar det ditt ansvar att bortskaffa avfallet genom att 6verlamna det till ett uppsamlingsst lle avsett f r atervinning av avfall fran elektr
136. rial RJ11 to DB9 PC with available serial port Firmware Flashing Procedure 1 Install the MSLUtil exe on the PC Copy the firmware image bin into the same directory that the MSLUtil exe was installed Connect the library diagnostic port to the PC using the supplied cable assembly Start the MSLUtil exe Click Connect select the PC serial port that the cable assembly is connected to and then click OK Click Download gt Browse Novigate to the directory with the firmware image bin U AOUN No Click OK The library firmware automatically updates ET NOTE If the flash process does not complete select a lower baud rate option available under the 3 Connect window and try again 8 The library will reboot Verify that the firmware level has been updated successfully by selecting the Library Info button from the View System Data area of the GUI to view the Firmware Revision MSL6000 series tape library user guide 99 100 Maintenance Troubleshooting This chapter describes how to identify and resolve the problems that can cause an HP StorageWorks MSL Series tape library to malfunction Sections in this chapter include Identifying Platform Problems page 101 Performing Error Recovery page 102 Troubleshooting General Problems page 135 Using Diagnostic Support Tools page 140 Running Library Diagnostic Tests page 141 Identifying Platform Problems ES An incorrect installation or co
137. ridges and data cartridges formatted specifically for the drive technology To avoid damage to your tape drive it is critical to use appropriate cleaning cartridges and properly formatted data cartridges Contact an HP authorized dealer or sales representative for current compatibility and availability Removing Magazines Library magazine removal is a manual operation Access the magazines using the Magazine Access option from the library Status screen This option lets you open the left or right hand magazine doors separately or all magazine doors at the same time After opening the appropriate magazine door pull the magazine out from the library chassis see Figure 59 Gei F GY AN TT f 1 Left hand Magazine s 2 Right hand Magazine s Figure 59 Removing tape cartridge magazines MSL6000 series tape library user guide 73 Inserting Cartridges into a Magazine A full left hand magazine is shown in Figure 60 For two drive models the lowest numbered tape cartridge slot is the one closest to the front of the left hand magazine For four drive models the lowest numbered tape cartridge slot is the one closest to the front of the upper left magazine p e 1 Tape Cartridge Orientation for Left hand Magazine CN 2 Lowest Numbered Tape Cartridge Slot 3 Highest Numbered Tape Cartridg
138. ring the troubleshooting process do not put the tape in question into another drive since damaged tapes can damage drives Cannot load the cleaning cartridge Ensure you are using an approved cleaning cartridge for your drive type Verify that the reserved cleaning slot is set up correctly and that the cartridge is in the correct slot The slot numbering may be affected when manually loading a magazine changing the number of mail slots or using the default numbering scheme which begins with zero Contact your authorized service provider Connections Changed the drive SCSI ID but the new ID is not recognized by the host computer e Check that all SCSI devices on the same bus have different ID numbers Reboot the host Check for proper cabling and termination Contact your authorized service provider 138 Troubleshooting Table 11 Troubleshooting General Problems continued Host does not detect the library Ensure that the HBA type matches the library type LVDS or single ended SCSI and is properly installed and configured Check that the library is terminated and properly cabled Check that the SCSI cable length limits have not been exceeded NOTE SCSI cable length limits are very short on a Single Ended bus Ensure that the terminator is compatible with the library LVDS or single ended SCSI e Check for SCSI ID conflicts Check that t
139. s choice web site 13 illustrated applying power 36 attaching a bar code 76 77 attaching a bar code label to an SDLT DLT tape cartridge 78 cable configuration 37 38 card cage 26 controller board 24 front panel 27 49 indicators 51 installing the library 33 installing the rails 32 left magazine mail slot 75 left tape magazine 74 magazines 2 mechanical releases 50 power supply 22 PTM mounting location 28 removing magazines 73 174 reserved slot locations 42 43 44 45 robotics 23 securing the library 34 tape drive locations 17 template 31 troubleshooting flow chart 102 import export element base address 65 indicators front panel 26 library 51 init element status 65 initialization screen 53 initiate wide data transfer negotiation 66 installing rails 32 installing the library 33 J Japanese notices 145 K Korean notices 146 L labels bar code 75 laser compliance 147 latch mechanism 33 LCD contrast adjust 62 LCD contrast controls 57 library components tape cartridges 20 display screens and options 53 library and tape tools 98 library info 68 library mode 62 library options 60 library status LED 26 library systems multi unit 27 locks 51 M magazines 21 door mechanical releases 50 doors 49 inserting cartridges 74 removing 73 mail slot access 4 holder 75 mode 62 using 74 maintenance 7 mechanical specs 159 menu option 59 selections 60 mixed media 17 models 1
140. s failed Failed to get drive status communication error Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify Press the Enter button to reboot Ensure the drive shows good status through the drive status window Deactivate the drive using the GUI control panel maintenance menu Reseat drive Check cabling Load unload a cartridge to the drive to verify Check the tape cartridge used in the last operation for damage Run the cartridge cycle diagnostic to verify 3082 Drive Stow Failed Media Returned to Source Press the Enter button to clear the message Use only media approved for the drive type Invalid user initiated operation Set parameters correctly and try again 3083 Drive Stow Failed Media Remains in Drive Press the Enter button to clear the message Invalid user initiated operation Set parameters correctly and try again Ensure cartridges are in magazines MSL6000 series tape library user guide 119 Table 10 Fault Symptom Codes continued 3084 UnSupported Drive For Requested Operation Unsupported drive type Make sure the media type use
141. s several features designed for use by both HP storage customers and trained service personnel The key features include Diagnostic tools for tape drive and tape automation devices designed for simple troubleshooting and verifying installations Multiple options for retrieving and updating both the latest firmware for library and drives and the most current version of L amp TT Comprehensive reports to assist authorized service providers in troubleshooting Frequent firmware image updates are released on the Internet For optimal performance HP recommends that you update your system periodically with the latest device firmware L amp TT is available for download at no cost from the HP website at htto www hp com support tapetools MSLUtil The library ships with an RS232 diagnostic cable and a floppy containing the MSLUtil diagnostic utility After following the recommended steps from the ERP to resolve any issues use this utility to verify whether error conditions have been corrected Follow this procedure until the diagnostics software no longer detects an error condition Running Library Diagnostic Tests Use the following procedure to run internal tests of library functions Table 12 describes these tests 1 From the library Status screen select Menu 2 Under the Utilities area select Diagnostics 3 Select the test you want to run ET NOTE Available tests are dependent on the library model and specified user l
142. s two drive models MSL6060 MSL6052 libraries will be referred to as four drive models Accessories Contact your authorized service provider or visit the HP website at hito www hp com go automation for the most current list of accessories that are available for an MSL Series library Tape Drives MSL Series tape libraries support up to four tape drives see Figure 1 SCSI I O is accomplished through two VHDCl series 68 pin Micro D SCSI connectors located at the rear of the library on each tape drive The drives are numbered beginning with O the first tape drive is Drive O the second is Drive 1 etc 16 Introduction 1 Tape Drive 0 3 Tape Drive 2 2 Tape Drive 1 4 Tape Drive 3 Figure 1 library tape drive locations CAUTION It is critical to ensure that the media you use matches the format of your tape drive Cleaning cartridges and formatted data cartridges are unique for each drive technology Damage may occur if inappropriate media is used in tape drives ET NOTE If using mixed media ensure your software application supports it Ey NOTE SDIT 600 Ultrium 1840 Ultrium 960 and Ultrium 460 tape drives do not offer hot plug 4 capability Ultrium Tape Drives The Ultrium tape drive is a high performance streaming tape drive that uses Linear Tape Open LTO technology An Ultrium 460 tape drive is capable of storing up to 200 GB native or 400 GB 2 1 compression of data per cartridge An Ultrium
143. screen aie Oat ae anole rau en rao Wale AH RA DAC dL e UA re 70 Maintenance sereen isc dedi Tahoe EO b edu gota es erede un secure ah en be 71 Diagnostics screen four drive model sbhown lilii eese 71 SE 72 Removing tape cartridge magazines 73 Inserting a tape cartridge left hand magazine 74 Left hand magazine mail slot two drive model shown 000 cece ee eee o 75 Attaching a bar code label to an Ultrium tape cartridge o ooooooooooo ooo 76 Proper Ultrium bar code label placement 2 2 0 eee 72 Attaching a bar code label to an SDLT tape cartridge 78 Remote Management Interface login screen 80 Remote Management Interface main screen 81 Status sereni sce asa tw d Vlt Sao REO Eo US Pavo Polus Er EEE 82 Movermedia sereen ors eet pie tse ea fee ere EE iata pie E E s DE Rita as 83 SOU SEM Den o end ra E LI I DIT TM 84 Library configuration screen A esee e e rk RENE ERR en 85 ne Reel lors o eu saeua gat hide Meo uu urere RA d A e A er hau 86 Drive configuration screen aseo eroe aes me alg De aues te a ceo SR 86 Functions screen Te ee rore edi a ais Roda Gre BE vota e A d da P Ros b HE a 87 ESTOS TEN as poesie a VA resa cU A OS ra ET a EE a 88 SDIT buckle I adera v Lau Beh a d OE Ke da D EC TL EIE 93 Updating firmware using the Remote Management Interface 6 2 22222222 97 Copying firmware using the Remote Management Interface 98 Confirming the Flash operation using the Remote Management Int
144. sition before powering down Press Cancel to resume normal operation Figure 44 Power down confirmation message screen Status Select this option to display the information Status screen Figure 45 From this screen touch a magazine icon to display detailed information about the cartridges in that magazine Touch a drive icon to view drive ID information cleaning information tape cartridge information and drive status ibrary Initialization Figure 45 Status screen four drive model shown 58 Operation Cartridge Map Selecting this option provides you with a layout of the slots and cartridges that are currently being used in the library Bar code labels are displayed if enabled and in use Figure 46 Cartridge map screen two drive model shown Online Selecting this option places the library online or offline ET NOTE The library automatically comes online after a power up initialization You can use this option to place the library offline Menu Selecting this option lets you view configure and use the library Figure 47 The Menu option displays three distinct areas View System Data Utilities Edit Options MSL6000 series tape library user guide 59 View System Data Library Options SCSI ptions Network ptions Library Info Cartridge ap appe Utilities Maintenance Diagnostics Factory Security Level Edit Options Library
145. ssed Ultrium format compliance testing see Figure 2 for an example of the Ultrium 3 format trademark ULTRIUM 3 TOP Figure 2 HP Ultrium 960 format trademark For best results always use HP branded media For data and cleaning cartridges for your tape library see www hp com go media CAUTION Do not bulk erase Ultrium formatted cartridges This will destroy pre recorded servo information and make the cartridge unusable 18 Introduction A Make it a practice to visually inspect your tape cartridges when loading or removing them from your tape library Taking a few minutes to check the condition of your cartridges will lower the risk of repeated failures and help ensure uninterrupted backup CAUTION Always discard damaged tape cartridges If a defective tape cartridge is loaded into a tape drive it may in turn damage the drive potentially requiring drive replacement NOTE For information on labeling tape cartridges see Labeling Tape Cartridges on page 75 SDLT Tape Drives ES NOTE In addition to the information provided in this manual refer to the documentation provided with your media for more information Also see Chapter 7 Troubleshooting beginning on page 101 The SDIT tape drive is a high capacity high performance streaming tape drive that uses Laser Guided Magnetic Recording LGMR technology to maximize the amount of data that can be stored on a tape An SDLT 320 tape dr
146. tal Specifications ooooooooooo momo 160 Transit Short Term Environmental Specifications 160 Acoustic Noise Declared per ISO 9296 and ISO 7779 2 ee 161 Schallemissionswerte Werteangaben nach ISO 9296 und ISO 7779 DIN 27779 161 Regulatory and Product Safety Certifications lesse 161 MSL6000 series tape library user guide 9 About this guide This guide provides information about Becoming familiar with library components Installing the library Configuring the library Operating the front panel Using the remote management interface Performing maintenance procedures Troubleshooting the library Related documentation In addition to this guide please refer to other documents for this product HP StorageWorks MSL Series Pass Through Mechanism Reference Guide HP StorageWorks Network Storage Router User Guide These and other HP documents can be found on an HP web site htip www docs hp com MSL6000 series tape library user guide 11 Document conventions and symbols Table 1 Document conventions Convention Element Medium blue text Figure Cross reference links and e mail addresses Medium blue underlined text Web site addresses http www hp com Bold font Key names Text typed into a GUI element such as into a box GUI elements that are clicked or selected such as menu and list items buttons and check boxes Italics font Text emphasis
147. tatus through the drive status window Cycle power to the library or reboot using the GUI touch screen Check the tape cartridge used in the last operation for damage MSL6000 series tape library user guide 131 Table 10 Fault Symptom Codes continued The master module could not successfully return an orphan cartridge to a slot location 8002 Drive Fan stalled Press the Enter button to clear the The fan in the drive hot swap shoe is message EM either not installed or has stalled Look for a drive with an amber LED rear of library to determine which drive has the fan issue If the drive is not in use take it offline to prevent it from overheating If currently in use end the operation immediately and take the drive offline 8003 Drive load did not complete Press the Enter button to reboot The drive failed to successfully load a Ensure the drive shows good status tape through the drive status window Cycle power to the library or reboot using the GUI touch screen Check the tape cartridge used in the last operation for damage 8004 Invalid drive was installed Press the Enter button to clear the One or more installed drives are of a ee a type either unknown or not supported in Update the firmware if a newer revision the current library personality exists Invalid user initiated operation Set parameters correctly and try again 9001 Orphan cartridge recovery failed Make sure there is o
148. teway initialization failed Check the library IP address WEB TLC was unable to initialize the Check network cable connections to the gateway network router C002 Gateway Terminate Time out Power down the library using the LCD WEB TLC times out when attempting to EES EES terminate the gateway CO10 Error Attempting to exit Menu Mode Power down the library using the LCD WEB TLC experienced an error when Bu display exiting the Menu Mode D001 No WAN IP Address Tag Found Verify the WAN IP address WEB TLC was unable to find a WAN IP address D002 WAN port disconnected Check the WAN cable connection WEB TLC did not detect a WAN port FOO1 Bad Image CRC Press the Enter button to clear the The uploaded firmware image has a bad ee CRC and is probably corrupted Make sure the firmware file is complete and correct If having difficulty uploading firmware via FTP telnet the web management interface or TSMC try using HP StorageWorks Library and Tape Tools FOO2 Flash erase sector failed Press the Enter button to clear the One of the flash memory sectors could PRA not be programmed FOO3 Flash program sector failed Press the Enter button to clear the One of the flash memory sectors could ne not be erased 134 Troubleshooting Table 10 Fault Symptom Codes continued FOO4 Bad flash CRC Press the Enter button to clear the The firmware image programmed into message flash memory has a bad CRC
149. the GUI touch screen 3200 Shuttle Jammed Press the Enter button to reboot Check pass through mechanism alignment Cycle power to the library or reboot using the GUI touch screen MSL6000 series tape library user guide 123 Table 10 Fault Symptom Codes continued There are no cartridges installed in any of the reserved cleaning slots 3300 Rotary Jammed Press the Enter button to reboot Rotary track could not reach target Cycle power to the library or reboot location using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Ensure cartridges are fully inserted in the magazine s 3301 Shuttle on Wrong Side Of The Rotary Press the Enter button to reboot Zone indicators show that the shuttle is Cycle power to the library or reboot backwards on the rotary track during using the GUI touch screen power up initialization 3303 Shuttle Not Attached to Cable Cycle power to the library or reboot by using the LCD touch display Check cable connections 3400 Pass through Elevator Jammed Press the Enter button to reboot Pass through shuttle could not reach Cycle power to the library or reboot target location using the GUI touch screen Ensure that there are no obstructions inside the library all cartridges are in magazines Check pass through alignment 3500 Vertical Elevator Jammed Press the Enter button to reb
150. the last operation for damage Reactivate drive using control panel maintenance menu and reseat drive 200D Drive In Error Cycle power to the library or reboot A general drive error detected by control cR oM E task Ensure the drive shows good status through the drive status window Reseat drive 200E No Magazine Press the Enter button to clear the Cannot move from changer Element not message installed Invalid user initiated operation Select parameters correctly and try again Check for magazine Replace magazine 200F Removal Prevented Attempt to unload drive from software If fails power off unit disconnect from SCSI bus and retry operation Invalid host initiated operation Check that application is certified to work with your library and has up to date patches Invalid user initiated operation Select parameters correctly and try again Check for firmware tape in drive Check for cleaning tape in drive Press the Enter button to clear the message 106 Troubleshooting Table 10 Fault Symptom Codes continued Door open sensor time out detected when open door 2010 Ctl Firmware Error Cycle power to the library or reboot using the GUI touch screen Internal task processing error i u Unexpected event SMX send or receive Upgrade firmware if a newer revision error exists 2030 Drive Timeout Error Check if the drive shows good status through the drive status window
151. the library or reboot using the GUI touch screen Run sensor test Make sure door s are closed 2093 Open Doors Fault Press the Enter button to clear the Door open sensor time out detected ee when open door Cycle power to the library or reboot using the GUI touch screen Run sensor test Make sure door s are closed 2094 Open DLT Handle Fault Press Enter to clear the message Failed to open DIT handle Cycle power to the library or reboot by l p using the LCD touch display Make sure the drive shows good status through the drive status window 20a0 No IP Address Found Press the Enter button to clear the SMC router failed to get an IP address ech Ensure network configuration options are set correctly Cycle power to the library or reboot using the GUI touch screen 20a1 No IP Address Mode Fault Press the Enter button to clear the SMC router failed to detect static or IP message address mode Ensure network configuration options are set correctly Cycle power to the library or reboot using the GUI touch screen 20b0 Unknown Exchange For The Async Press the Enter button to reboot Cycle power to the library or reboot using the GUI touch screen Wait 30 seconds to power up again 108 Troubleshooting Table 10 Fault Symptom Codes continued Loader failed to fetch a cartridge from a bin 20c0 Drive In Error Press the Enter button to clear the Control failed to set SCSI ID Den Ensu
152. thernet address has P The library could not initialize the public pet programmes Hd pete OUR Ethernet interface display Menu gt Maintenance gt Library Reboot the library MSL6000 series tape library user guide 103 Table 10 Fault Symptom Codes continued The SCSI controller detected a gross error condition Invalid SCSI bus phase or DMA error OBO2 Public Ethernet Set IP Error Make sure a valid Ethernet address has be Here Ser noi serike lb been programmed using the LCD touch parameters display Menu gt Maintenance gt Library Reboot the library 1001 SCSI Firmware Error Turn off power to the library and inspect Internal SCSI task processing error EE E Unexpected state or hardware status Check the SCSI cable connections to make sure they are secured Make sure the library controller board has SCSI termination 1002 SCSI FIFO Empty Turn off power to the library and inspect The SCSI controller data FIFO is empty pono ea Dunt but should contain more data bytes Check the SCSI cable connections to make sure they are secured Make sure the library controller board has SCSI termination 1003 SCSI FIFO Error Turn off power to the library and inspect The SCSI controller data FIFO should be SE E empty but still contains data bytes Check the SCSI cable connections to make sure they are secured Make sure the library controller board has SCSI termination 1004 S
153. this chapter describes the major components of the library including Models page 15 Accessories page 16 Tape Drives page 16 Magazines page 21 e Power Supplies page 22 Robotics page 23 library Controller Board page 23 Factory Defined Accessory PCI Slots page 25 Front Panel Indicators page 26 Multi Unit Library Systems page 27 Models The MSL Series tape library family includes the following models Two drive models e MSL6030 e MSL6026 Four drive models e MSL6060 e MSL6052 3359 NOTE MSL6030 MSL6060 libraries operate with Ultrium LTO drive technology E MSL6026 MSL6052 libraries operate with SDLT drive technology MSL6000 series tape library user guide 15 ET NOTE Two drive models are 8 75 in 22 23 cm in height sometimes referred to as 5U Four drive 23 models are 17 50 in 44 45 cm in height sometimes referred to as 10U Any MSL Series tape library can operate as a standalone unit or can be installed in a rack to form a larger integrated multi unit library configuration MSL6030 MSL6026 libraries contain up to two tape drives two removable tape cartridge magazines and robotics capable of random or sequential tape cartridge operation MSL6060 MSL6052 libraries contain up to four tape drives four removable tape cartridge magazines and robotics capable of random tape cartridge operation E NOTE Throughout this manual MSL6030 MSL6026 libraries will be referred to a
154. tial Drive n and Sequential Split require two or more drives in the library Sequential mode is not available with multi module configurations The default is Random Sequential Mode Sequential Mode is locally controlled Sequential operations begin with any cartridge loaded into Drive O The library monitors the drive status and when the host unloads a cartridge from the drive it returns the cartridge to the magazine and then loads the next cartridge in magazine numerical order This operation continues until all cartridges have been loaded or until an empty slot is encountered Two options are available Normal same as Library Mode above and Recirculate Instead of stopping after the cartridge in the last slot for the drive has been unloaded by the host Recirculate mode continues the operation by loading the first cartridge for the drive Recirculation will continue until an empty slot is encountered or the operator unloads the tape using the GUI touch screen LCD Contrast Adjust The LCD contrast controls let you increase or decrease the contrast of the LCD display The incremental steps are set by adjusting the LCD Contrast Adjust option from the Library option Incremental steps can range from O to 31 depending on your preference The default is 16 Mail Slot Mode Lets you enable or disable the mail slot s in a library For the two drive models the default is Mail Slot Enabled For the four drive models the default
155. tiate or Initiate The default is Do Not Initiate 66 Operation Table 6 View SCSI Options continued Data Transfer Speed Lets you set the robot or library SCSI data transfer rate to Synchronous 10 MB sec Synchronous 5 MB sec or Asynchronous Only The default is Synchronous 10 MB sec Report Element Type The default is Disabled Fast Terminate The default is Disabled Sequence Network Options Selecting this option lets you view the settings defined from the Network option in the Edit Options area see Figure 50 Table 7 on page 68 lists and describes the available options ET NOTE There are no firmware default settings for networks Contact your network administrator for specific information on connecting the library to your network View Network Options IP Address Determination User Specified IP Address IP Address 0 0 0 0 IP Mask 0 0 0 0 IP Gateway 0 0 0 0 DNS Server 0 0 0 0 vj BS Figure 50 Default view network options screen ET NOTE The IP Address IP Mask IP Gateway and DNS Server become available after selecting User Specified IP Address from the Network screen under Edit Options MSL6000 series tape library user guide 67 Table 7 View Network Options IP Address Lets you obtain an IP address from a DHCP server or set a Determination user specified IP address IP Address Lets you select an IP Address IP
156. to a tabletop model requires a tabletop conversion kit and two people or a mechanical lift to physically install the library into the tabletop base To make a two drive library ready for tabletop use Position the tabletop base at the desired installation location Lift the library and place it on the base Place the top cover over the library and slide the locking tabs into the slots in the base Slide the cover forward into place Tighten the two thumb screws at the back of the library to lock the two parts together vu SS GM Tighten the four rack mount fasteners at the front of the library to secure it in the case 34 Installation Figure 16 Converting a rackmount model two drive model shown Applying Power to the Library To apply power to the library see Figure 17 1 Connect each supplied power cord O to each power supply receptacle ET NOTE For four drive models only the left hand AC power receptacle is for the bottom power supply The right hand AC receptacle is for the top power supply 2 Toggle each power switch on MSL6000 series tape library user guide 35 E NOTE You can remove the appliqu from the GUI touch screen by catching one corner and carefully lifting it 3 Wait for power to come on and graphical user interface GUI touch screen 6 to activate the display o 2 o o o 2 o 2 o o o Oooo ooo ooo Q00 0 DD DD DD DD ooo oo Figure
157. to the library or reboot by using the LCD touch display Update the Map using the LCD touch display Menu gt Maintenance gt Force reconfiguration 3061 Homing Error Unable to complete Shuttle Homing Algorithm Cycle power to the library or reboot by using the LCD touch display Update the Map using the LCD touch display Menu gt Maintenance gt Force reconfiguration MSL6000 series tape library user guide 115 Table 10 Fault Symptom Codes continued Eject command time out 305B Diag Fetch Drive not loaded Press the Enter button to clear the Diag no cartridge present for fetch Be de Load a cartridge in the drive and retry the operation Invalid user initiated operation Set parameters correctly and try again 305D Diag Timeout waiting for drive empty Press the Enter button to reboot ready Invalid user initiated operation Set Fetch time out waiting for drive unload parameters correctly and try again Ensure the drive shows good status through the drive status window Check the tape cartridge used in the last operation for damage 305F Invalid bin number Press the Enter button to clear the Invalid bin number detected in diag dier Invalid user initiated operation Set parameters correctly and try again 3060 Zone Sequence Error Cycle power to the library or reboot Robot did not find sensor on power up Ung bie 2 touen scien 3074 Drive O Eje
158. ton clear the g g Attempted to send a message to a task a but the argument exchange pointer was Cycle power to the library or reboot using the GUI touch screen NULL g 7018 Bad src mod in peg ms Press the Enter button clear the peg msg A message was received from a remote Manis module but the module number was out Cycle power to the library or reboot of range using the GUI touch screen 7019 Peg message wrapping a Null msg ptr Press the Enter button clear the 9 9 pping g P A peg message has a pointer to NULL message Cycle power to the router Cycle power to all libraries in a stack or reboot using the GUI touch screen 701A Xchg conversion failed Press the Enter button clear the g Attempted to determine the module PL number containing the task that is Cycle power to the library or reboot returning a command response failed using the GUI touch screen MSL6000 series tape library user guide 129 Table 10 Fault Symptom Codes continued 701B Invalid L drive number to convert Press the Enter button clear the Attempted to send a command to a did drive but the logical drive number is out Cycle power to the library or reboot of range using the GUI touch screen Ensure the drive shows good status through the drive status window 701C Invalid P drive number to convert Press the Enter button clear the Attempted to send a command to a ada d drive but the physical drive number
159. tton is only available on four drive models Factory The Factory menu options are intended for use by factory personnel only CAUTION Unauthorized use of the Factory option could render the library inoperable Security Level Selecting this option lets you select passwords for a security level see Figure 58 ET NOTE The library ships with a default Service password of 5566 ET NOTE Setting a value 0000 for a given level disables that level Elevate Security Level r Decimal Keypad con als Enter 4 5 6 User Level 1 Password 7 8 i m Security Level User Level 1 User Level 2 Clear D Back Entry space Service Validate Back Figure 58 Security level screen Inserting and Removing Tape Cartridges Unless you are using the mail slot s a tape magazine must be removed from the library to remove or insert tape cartridges Make sure the slot you want to use is not already reserved for a tape cartridge or cleaning cartridge that is now in a tape drive The safest way to do this is to unload all tape drives before removing a magazine You can unload all the tape drives either through your host system software or by using the LOAD UNLOAD command from the Library Option menu 72 Operation E NOTE Do not add more tape cartridges to the library than its rated slot capacity A CAUTION Ultrium and SDLT tape drives require special cleaning cart
160. vel operation you are prompted first to enter the new higher level password You can also use a higher level password to gain access to a lower level operation For example use the Service password to access the Move Media operation Using the Service password to access the Menu option also gives full access without validating to the Service operations E NOTE To restore passwords if forgotten use Set User Defaults on the Maintenance screen of the 3 GUI Note that any configuration that was previously set will be lost If necessary record all configuration settings before resetting the password CAUTION Do not use Set Factory Defaults or library damage may occur 52 Operation Host System Media can also be reserved by software running on the host The library provides no GUI touch screen override for this command Usually exiting the host software restores media access In the event of host failure you can restore media access by cycling the library power Library Display Screens and Options The library GUI touch screen displays graphics and text characters in the form of easy to understand messages Graphics and text messages along with their functions are described in this section Initialization Screen When power is first applied to the library a series of Power On Self Test POST diagnostics are performed After the POST completes the following initialization screen appears during the library inventory
161. vice provider Tape Movement An error message appears after Verify that tapes are inserted correctly in the inserting the magazine or loading magazine tapes Ensure that you are using the correct tape type for your drive technology Contact your authorized service provider 136 Troubleshooting Table 11 Troubleshooting General Problems continued A tape is stuck in a drive e Cycle power to the library or reboot using the GUI touch screen and retry unloading the tape from the library GUI touch screen the Remote Management Interface or the host application software Ensure the host application software is not reserving the slot or drive The software needs to cancel the reservation If necessary disconnect from the host power cycle and unload the drive Contact your authorized service provider A tape is stuck in the robotics Runa Vertical Calibration test from the Diagnostics section of the Utilities menu Cycle power to the library or reboot using the GUI touch screen Contact your authorized service provider A tape is stuck in a storage slot Using the GUI touch screen open the appropriate door and remove the magazine Pull the tape out Reinsert the magazine Ifthe magazine is damaged contact your authorized service provider Robotics are misaligned Runa Vertical Calibration test from the j Diagnostics section of the Utilities menu Roboti
162. vr Ogra eiva Ok cag euB VN va ATTOPPIWETE rov AXPNOTO ESOTT ION O cag rrapa ovr g rov o KABOPIOUEVO ONNEIO CUAAOY C yia TNV H xwploth OUAAoyr KOI AVAK KALWON ToU XPNOTOU EEOTT IONOU OAS KATA TNV arr ppiwn Ba Ouu akc OTN SiaTAPNON rov PLOIKWV TTOPWV kai da Siao aAioE OT AVAKUKAWON AXPNOTOU NAEKTPIKOU KAI NAEKTPOVIKOU EEOTT IOUOU n AVAKUKAWON y vgrari HE TP TTO TOU TTPOOTATEUEI TNV AVOPWITTIVN uyg a Kal TO TIEPIBGAAOV Ma TTEPIOO TEPEG TT NPOPOPIEG OXETIK UE TO TTOU UTTOPEITE va TIAPAOWOETE TOV GXPNOTO amp orrAicu cag yia AVAKUKAWON ETTIKOIVWV OTE HE TO APU DIO TOTTIK ypageio TNV TOTTIKA UTTNPEOIA SIGBEONS OIKIAKWV arroppip prov D TO KAT OTNUA TTOU ayopd oars TO TTPOI V MSL6000 series tape library user guide 153 Hungarian notice K sz l kek mag nh ztart sban t rt n selejtez se az Eur pai Unio ter leten A kesz leken illetve a k sz l k csomagol s n l that azonos szimb lum annak jelz s re szolgal hogy a k sz l k a selejtez s sor n az egyeb h ztart si hulladekt l elt r m don kezelend A v s rl a hullad kka v lt k sz l ket k tele a kijel lt gy jt helyre szallitani az elektromos s elektronikai k sz l kek jrahasznos t sa c lj b l A hullad kka v lt k sz l kek selejtez skori begy jt se s jrahasznos t sa hozz j rul a term szeti er forr sok meg rz s hez valamint biztositja a selejtezett term kek
163. w SCSI Options Drive 0 Bus ID 4 Drive 1 Bus ID 5 Library SCSI Bus ID 0 Library SCSI Bus Parity Enabled Mail Slot Access cio d m vi ES Figure 49 View SCSI options Table 6 lists and describes the available SCSI Options selections See Tape Drives on page 16 for an illustration of the drive numbering scheme MSL6000 series tape library user guide 63 Table 6 View SCSI Options Drive O Bus ID Lets you set the SCSI addresses of drive O The designators Drive O outer tape drive through Drive 7 refer to the first through th drives counting from right to left starting with the master unit in a scaled Library system Default is 1 Drive 1 Bus ID Lets you set the SCSI addresses of drive 1 The designators Drive 1 inner tape drive through Drive 7 refer to the second through sth drives counting from right to left starting with the master unit in a scaled Library system Default is 2 Drive 2 Bus ID four drive models only Drive 3 Bus ID four drive models only Lets you set the SCSI addresses of drive 2 The designators Drive 2 lower outer tape drive through Drive 7 refer to the third through sth drives counting from right to left starting with the master unit in a scaled Library system Default is 3 Lets you set the SCSI addresses of drive 3 The designators Drive 3 lower inner tape drive through Drive 7 refer to the fourth through sth drives counting from right
164. wo Tape Drives Dual Host System n n ee n RR RARE EAE ES 37 Four Tape Drives Dual Host System cbr Re ok aca ra Ro RR wae 38 3 Library Configuration eo rion hod eR eR qb adde eerie 37 Changing Default Configuration Settings 0 6 eet ete eee 39 Seting a SCSI ID uisi teet RUP Bee ee ee 39 Setting Up a Reserved Slot A va page daria AAA ee A 41 Reserved Slot Nomberng a aded C Ad Oca ea a e Ae th 42 Configuring the Network Settings u NK ENER EEN RR e AA RR CER AGE ERR Rn 47 MSL6000 series tape library user guide 3 e A 49 A O E 49 Magazine leefeg 3 aeee na an a nn ar ka Re n 49 a e NE EE T E E EE ES A 51 Front Panel and Media Security Locks oaa orn Curae CR OR eR RORIS 51 BEC NGC Pn 51 Host System nes ana Re Un en AR e Rl ee 53 Library Display Screens and Options iia ee 53 Initialization Screen ee bd OR Ido OR a AEE E ae 53 Library Status Screen zu au O Be Ee Re Ory BOs age ern BARS 53 Technical Support Information 3 sun mae eked are ace Roe o da eee 55 Mail Slot Access Left hand Magazines On 55 Magazine ACCESS o sce ae ea e ter a Ata tee te oe hd ae CR let 55 MENE Medid fig ie WE ti BEES hagas ak ke OS eRe ROS 56 SUC erties Cortes o hack ae a Bede CR A OE AL td oa dote Ne 57 POWER p 57 SU Sis a RAE 58 Conde dee 2 3 94 EE Ee ERY een SEE De 59 erp ar es ra EA PAI EE te gee E a 59 Men sieua pene Ha a heh E gaa rip en de nen wat ee 37 MEU Seleccion ee EE 60 View System Data rea e 60 er AAA 60
165. you can further determine if SDLT tapes have been damaged by doing the following Visually inspect the tape for a broken unseated or misaligned tape leader Figure 75 on page 93 Check the leader position by pressing in the door lock to release the cartridge door While pressing in the door lock push the tab down to open the door Be careful not to touch the tape after opening the door Ensure that the leader is in the correct position Figure 75 on page 93 Worn Do Not Use Figure 75 SDIT buckle leaders Running a Cleaning Cartridge Use the Clean Drive menu option contained in the Maintenance submenu of the Utilities area on the front panel display to clean tape drives installed in HP StorageWorks MSL Series tape library MSL6000 series tape library user guide 93 CAUTION Only perform the Clean Drive menu option when the library displays a message informing you that a tape drive needs cleaning Excessive unrequested cleaning can damage the tape drives A CAUTION Ultrium and SDLT tape drives require special cleaning cartridges and data cartridges formatted specifically for the drive technology To avoid damage to your tape drive it is critical to use appropriate cleaning cartridges and properly formatted data cartridges Contact an HP authorized dealer or sales representative for current compatibility and availability E NOTE Backup application software must be compatible with the library autocle

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