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HP StorageWorks 2500 Disk System Enclosure User's Manual
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1. 25176a 1 Loop B Connects to HBA 3 loop A Connects to HBA 2 loop B Connects to HBA 4 loop A Connects to HBA Figure 23 FC AL loops Setting the enclosure ID En You must assign a unique enclosure ID and corresponding loop ID to each DS2500 in a loop See Table 3 for acceptable enclosure IDs and the corresponding loop IDs Ef NOTE All enclosures must have a hard address in order to function properly with HP UX software 34 Installation Table 3 Enclosure ID and corresponding loop IDs Enclosure ID Loop ID To change the enclosure ID LA 2 3 4 Press and hold the top push button until the alphanumeric display blinks Tap the top push button until the desired enclosure ID is displayed Press and hold the lower push button until the alphanumeric display is En The updated enclosure ID appears in the alphanumeric display upon completion of the enable procedure Set the loop ID to correspond with the updated enclosure ID see Setting the enclosure loop ID Li Setting the enclosure loop ID Li Set the loop ID to correspond with the enclosure ID See Table 3 for the enclosure ID and loop ID poirs To set the loop ID ls 2 Tap the bottom push button until the alphanumeric display is Li Tap the top push button The loop ID appears in
2. CXO7488A 1 Port 2 status 2 Power status 3 Port 1 status Figure 27 I O module status LEDs Table 10 I O module status LEDs Port 2 Port 1 status status Problem description and recommended action On Normal operational status On Flashing No signal is detected on port 1 Check the transceiver and fiber cable connections No signal is detected on port 2 Check transceiver and fiber cable connections Port 2 is being located On Flashing Port 1 is being located Off Off Disk drives No I O module power The I O module is not operational Check power supplies If power supplies are operational replace I O module Three status indicators show the drive operational status Use Figure 28 and Table 11 to interpret disk errors and determine what action to take 2500 Disk System user guide 5 1 Ready 2 Online 3 Fault Figure 28 Disk drive status indicators Table 11 Disk drive status indications Ready Description On Normal operational status Drive is idle Flashing Normal operational status Drive is being accessed On Displays on the first disk in the enclosure to indicate the disk drive is not connected to either I O module Verify the FC cable connections to an HBA Flashing Indicates disk drive error not active Verify FC loop continuity Catastrophic errors The design of
3. 25203a Figure 2 DS2500 front and rear views 1 2 3 4 5 Drive bay 1 6 Blower 1 Drive bay 14 7 Power supply 2 EMU 8 Blower 2 I O module B 9 I O module A Power supply 1 10 Status indicators EMU heartbeat enclosure power enclosure fault Status indicators You can monitor DS2500 performance by observing various status indicators Indicators on the front of each disk drive report individual disk drive status Indicators on the front lower corner of the enclosure report overall DS2500 status Indicators on the top rear of the EMU report overall DS2500 status duplicates of the indicators on the front of the enclosure A status LED on each power supply blower assembly verifies proper operation of the assembly Status LEDs on each I O module indicate the detection of transceiver signals and power An audible alarm alerts you to an error condition Specific LED information is provided in the description of the individual components in Chapter 2 System requirements Operating system software The DS2500 is supported on the following HP UX systems For PA RISC HP UX 11 11 and 11 23 For IPF HP UX 11 23 2500 Disk System user guide 15 Hard disk drive firmware HBAs You can download the latest hard disk drive HDD firmware from the HP support web site http www hp com support downloads 1 Under maintenance and support click downline drivers and firmware 2 Under
4. 27 I O module status LEDs ses 00d e ok Ree ko Rh AA we d 28 Disk drive status indicators 2 Typical product label x gigas a 4434 EE era KO ed 30 Removing a power supply 31 Replacing a power supply ud ace dese 4 4 Mie A A M Deo PR de 32 Removing a blower ue eue deck eR rr EA UR Robe deep e is 33 Replacing a blower 4 ume rr oa o e x E ee ee 34 Removing a disk drive si b bobo Se nde Rh ow ee de e Re Rd vend 35 Replacing a disk drive ia A A A By ERU erc o AL 36 Typical enclosure certification label 37 Transceiver element numbers 2 1 Tables 00 NO OD E V N gt Document conventions 1 2 4 ss Disk drive status indicator descriptions Enclosure ID and corresponding loop IDs EMU display groups Enclosure ID and corresponding loop IDs Element types Enclosure status icon displays EMU status indicators Audible alarm sound patterns I O module status LEDs Disk drive status indications Disk drive loop IDs DS2500 physical specifications 4 oe ca SOR e OE Gee ed Ro UR eae db Environmental operating specifications 2 ee a a Environmental shipping or short term storage specifications DS2500 AC input line voltages 4 0404 sm ca ee AD x ko a 3 AC input current and wattage Output voltage and current specifications Power specifications Element type Disk drive error
5. Voltage sensor and current sensor error conditions Contact your HP authorized service representative The format of a sensor error condition reports is 1 2 en ec for a voltage sensor and 1 3 en ec for a current sensor where 1 2 identifies a voltage sensor error 1 3 identifies a current sensor error en identifies the location of the affected sensor see Table 28 When viewed from the rear of the enclosure power supply 1 is on the left and power supply 2 is on the right ec is the error code 2500 Disk System user guide 83 Table 28 Voltage and current sensor locations Element number en Location 01 Power supply 1 5 VDC 02 Power supply 1 12 VDC 03 Power supply 2 5 VDC 04 Table 29 Voltage and current threshold error conditions Error condition Severity Power supply 2 12 VDC Description Actions 1 2 en 01 1 2 en 02 1 2 en 03 Noncritical Critical Noncritical Location en is approaching the critical threshold for high voltage Location en has reached the critical threshold for high voltage Location en is approaching the critical threshold for low voltage 1 2 en 04 Critical Location en has reached the critical threshold for low voltage 1 3 en 01 Noncritical Location en is approaching the critical threshold for high current 1 3 en 02 Critical Location en has reached the critical thresho
6. and there are no enclosure faults Flashing The EMU is operational but there is an enclosure fault Check the alphanumeric display error code for information about the problem Flashing The EMU is operational This display may appear when power is initially applied to the enclosure On There is an EMU fault and the enclosure is operational There is an EMU fault and the enclosure is operational There is an enclosure fault most likely a power problem 2500 Disk System user guide 49 LEDs on the rear of the enclosure indicate the status of the EMU O modules and power supply blower assemblies Operational states of the LEDs are shown in Figure 26 CXO7959A Figure 26 LEDs in the operational state Audible error indicators If enabled the audible alarm sounds when the EMU detects an error The sound pattern identifies the error severity Table 9 shows the duration of the different alarms See Audible alarm on page 41 for instructions to control the alarm Table 9 Audible alarm sound patterns Error severity Unrecoverable Critical Noncritical Information Legend Alarm off Alarm on Visual error indicators I O module and transceivers LEDs on the I O module report the status of transceiver signals and I O module power Use Figure 27 and Table 10 to interpret the I O module errors and determine what action to take 50 Troubleshooting
7. k anas dienest vai veikal kur izstr d jums tika nopirkts Lithuanian notice Vartotoj i priva i nam ki jrangos atliek alinimas Europos S jungoje mum Sis simbolis ant gaminio arba jo pakuot s rodo kad io gaminio alinti kartu su kitomis nam kio atliekomis negalima Salintinas rangos atliekas pe pristatyti specialiq surinkimo vietq elektros ir elektronin s jrangos atliekoms perdirbti Atskirai surenkamos ir perdirbamos amp alintinos jrangos atliekos pad s saugoti gamtinius i teklius ir u tikrinti kad jos bus perdirbtos tokiu b du kuris nekenkia moni sveikatai ir aplinkai Jeigu norite su inoti daugiau apie tai kur galima pristatyti perdirbtinas 72 Regulatory notices rangos atliekas kreipkit s savo seni nij nam kio atlieky alinimo tarnyb arba parduotuv kurioje jsigijote gaminj Polish notice Pozbywanie sie zuzytego sprzetu przez u ytkownik w w prywatnych gospodarstwach domowych w Unii Europejskiej mum Ten symbol na produkcie lub jego opakowaniu oznacza ze produktu nie wolno wyrzuca do zwyk ych pojemnik w na mieci Obowigzkiem uzytkownika jest przekazanie zu ytego sprz tu do wyznaczonego punktu zbi rki w celu recyklingu odpad w powsta ych ze sprz tu elektrycznego i elektronicznego Osobna zbi rka oraz recykling zu ytego sprz tu pomog w ochronie zasob w naturalnych i zapewnig ponowne wprowadzenie go do obiegu w spos b chroni cy zdrowie cz ow
8. sa vykon va sp sobom chr niacim udsk zdravie a ivotn prostredie Inform cie o zbern ch miestach na recykl ciu vyraden ch zariaden v m poskytne miestne zastupite stvo spolo nos zabezpe uj ca odvoz domov ho odpadu alebo obchod v ktorom ste si v robok zak pili Slovenian notice Odstranjevanje odslu ene opreme uporabnikov v zasebnih gospodinjstvih v Evropski uniji Kl mum o znak na izdelku ali njegovi embala i pomeni da izdelka ne smete odvre i med gospodinjske odpadke Nasprotno odsluzeno opremo morate predati na zbiraliste poobla eno za recikliranje odslu ene elektri ne in elektronske opreme Lo eno zbiranje in recikliranje odslu ene opreme prispeva k ohranjanju naravnih virov in zagotavlja recikliranje te opreme na zdraviu in okoliu ne kodljiv na in Za 2500 Disk System user guide 73 Spanish podrobnejge informacije o tem kam lahko odpeljete odsluzeno opremo na recikliranje se obrnite na pristojni organ komunalno sluzbo ali trgovino kjer ste izdelek kupili notice Eliminaci n de residuos de equipos el ctricos y electr nicos por parte de usuarios particulares en la Uni n Europea mu Este s mbolo en el producto o en su envase indica que no debe eliminarse junto con los desperdicios generales de la casa Es responsabilidad del usuario eliminar los residuos de este tipo deposit ndolos en un punto limpio para el reciclado de residuos el ctricos y electr nicos La recogida y el re
9. Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user The rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC logo or FCC ID on the label After the class of the device is determined refer to the corresponding statement in the following sections FCC Class A certification This equipment generates uses and may emit radio frequency energy The equipment has been type tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules which are designed to provide reasonable protection against such radio frequency int
10. High availability to minimize unplanned downtime Customer replaceable components Each DS2500 is connected to Host Bus Adapters HBAs through two independent Fibre Channel Arbitrated Loop FC AL buses also known as loops to provide no single point of failure NSPOF Each disk drive connects to loop A through I O module A and to loop B through I O module B Figure 1 shows the maximum configuration of four DS2500s The disk enclosure supports high availability requirements through the following features Hotpluggable components e High capacity high speed disks Redundant customer replaceable power supplies and blowers e Redundant I O modules Support for mirrored disks in the HP UX environment Online firmware upgrades Hardware event monitoring and real time error reporting 2500 Disk System user guide 13 oo 300 El 3007 300 7I i 25176a 1 Loop B Connects to an HBA 3 Loop A Connects to an HBA 2 loop B Connects
11. O module A port 2 SFP and the other end of the cable to either The SFP in port 1 of I O module A on the preceding enclosure if you are adding the DS2500 to an existing storage system or The HBA if the DS2500 is the first or only enclosure 2500 Disk System user guide 33 4 Attach one end of an FC cable to the SFP in port 1 on I O module A and the other end of the cable to either The SFP in port 2 on I O module A on the next enclosure if one exists or The HBA if you are installing the last DS2500 in the loop 5 Coil the excess cable and secure the coiled cable behind the rail with cable ties A CAUTION Avoid coiling the FC cable tighter then the acceptable bend radius of 1 375 inches Connect the FC cables on the B loop by repeating Step 3 through Step 5 Verify the FC connections by observing that the port status indicators are on and steady Verify that the EMU heartbeat indicator is flashing Bow M m Verify that the disk drives are online by observing their online LEDs H o N o N o Sa d a E o o B d S E o o SE d o N o N o E d d
12. This procedure applies to the physical installation of disks into DS2500 bays 1 2 Insert up to four disk drives into their respective DS2500 bays as described in Adding drives to an existing DS2500 on page 36 Wait until the ready indicator the downward arrow on each drive you inserted has remained solid green for at least 10 seconds a If after 70 seconds any of the disk drives you inserted has not lit its ready indicator solid green remove the drive and check for a damaged connector on the disk drive and the DS2500 bay b If no damage is found reseat the drive and wait for the ready light again c Ifthe drive continues to fail after two reseats it may be defective Try another drive When all of the drives you inserted in Step 1 have displayed a solid green ready indicator for at least 10 seconds you can repeat this procedure with another set of up to four drives When all drives have been inserted verify the addition of the new drives see Verifying the installation on page 36 2500 Disk System user guide 37 38 Installation 4 Using the EMU This chapter contains the following topics e Alphanumeric display page 39 Display groups page 39 Alphanumeric display The EMU stores information about the status of the DS2500 You can use the EMU alphanumeric display to view the status information The push buttons below the display provide a way to select which data is displayed and to enter data T
13. achet ce produit German notice Entsorgung von Altger ten aus privaten Haushalten in der EU mum Dos Symbol auf dem Produkt oder seiner Verpackung weist darauf hin dass das Produkt nicht ber den normalen Hausm ll entsorgt werden darf Benutzer sind verpflichtet die Altger te an einer R cknahmestelle f r Elektro und Elektronik Altger te abzugeben Die getrennte Sammlung und ordnungsgem e Entsorgung Ihrer Altger te tr gt zur Erhaltung der nat rlichen Ressourcen bei und garantiert eine Wiederverwertung die die Gesundheit des Menschen und die Umwelt sch tzt Informationen dazu wo Sie R cknahmestellen f r Ihre Altger te finden erhalten Sie bei Ihrer Stadtverwaltung den rtlichen M llentsorgungsbetrieben oder im Geschaft in dem Sie das Ger t erworben haben Greek notice An ppiyn xpnorou c onhiouou ano yprjorze os 1 IWTIK vorkokupi or Eupwnaikr Evwon L mum To c uuBoko aut oro npoi v D mm cuokeuaoia rou UNO EIKV CI OTI TO OVYKEKPI Ivo npoi v Sev np nei va iariOerair pa i pe ra amp a olKiakd cac anoppippata Avridera eivai Sik cac euBuvn va anoppiwete rov xpnoto c onhicu cac napadidovtac rov oe kadopiop vo onusio ouMoyrs yia THY avakUKAWon ypnorou nAEKTpIKOU kal nAekrpovikoU eGonAlopoU H exuwpror j ouM oyr kal avakUKAWwon TOU Gypnorou e amp onAiopoU oag kata tny an ppiyn Do cupp de orn Siampnon rov PUGIKWV n pov kal Do Siaopadice dm n avakuk won yiveTal pe rp no NOU NPooT
14. bay 8 03 EMU 12 Drive bay 9 04 Drive bay 1 13 Drive bay 10 05 Drive bay 2 14 Drive bay 11 Drive bay 3 Drive bay 12 Drive bay 4 Drive bay 13 Drive bay 5 Drive bay 14 Drive bay 6 80 EMU generated error condition reports Table 25 Temperature threshold error conditions Error condition Severity Description Actions 0 4 en 01 Noncritical The component in location en is approac ing the high temperature critical threshold 0 4 en 02 Critical The component in location en has reached a temperature above the high temperature critical threshold CAUTION Continued operation under these conditions may result in component failure Ensure that all components are properly installed to maintain proper air flow Ensure that nothing is obstructing the air flow at either the front of the enclosure or the rear of the blowers Ensure that both blowers are operating properly the indicators are on Replace blower if necessary Verify that the ambient temperature is in the range of 10 C to 35 C 50 F to 95 F Contact your HP authorized service representative 0 4 en 03 Noncritical The component in location en is SE EN the low temperature critical threshold 0 4 en 04 0 4 en 05 Critical Unrecoverable EMU error conditions The format of an EMU error condition report is 0 701 ec where The component in location en has
15. drive from the enclosure To remove a disk drive 1 Push the ejector button Figure 34 1 and pull the release lever Figure 34 2 down to the full open position 2500 Disk System user guide 61 2 Pull the disk drive part way out of the enclosure Figure 34 3 and wait for the media to stop spinning 3 Remove the disk drive from the enclosure Figure 34 3 e Ei 0 Er RUE SS 3d gf Figure 34 Removing a disk drive Replacing a disk drive To replace a disk drive 1 Push the ejector button on the disk drive and pull the release lever down to the full open position 2 SC the drive with the bay and slide the drive into the enclosure as far as it will go Figure 5 1 3 Close the release lever until it engages the ejector button and the disk drive plugs into the backplane Figure 35 2 4 Press in firmly on the disk drive to ensure that it is seated properly 5 Verify that the drive activity indicator remains on for at least 10 seconds Figure 35 Replacing a disk drive 62 Customer self repair A Specifications This appendix defines the physical environmental and power specifications of the DS2500 components Physical specifications This section describes the physical specifications of the DS2500 Table 13 lists the dimensions and weights of the enclosure Table 13 DS2500 physical Empty specifications With components installed Shipping Carton Carton and pallet 131
16. flow to cool an enclosure and the components for up to 100 hours However operating an enclosure at temperatures approaching an overheating threshold can damage components Immediate replacement of the detective blower is required 2500 Disk System user guide 79 Table 23 Blower error conditions Error Severity Description Actions condition 0 3 en 03 Unrecoverable Blower en has stopped Replace the blower as soon as ossible 0 3 en 04 Unrecoverable Power supply en has detected an E internal blower error 0 3 en 05 Noncritical Blower en is missing or is improperly installed 0 3 en 06 Unrecoverable No blowers are installed The EMU will shut down the Enclosure shutdown is imminent O minutes unless f E x ou install blowers When this condition exists there will be two error messages 0 3 en 05 identifies the first blower 0 3 en 06 identifies the second blower Temperature error conditions The format of a temperature sensor condition report is 0 4 en ec where 0 4 identifies a temperature sensor error en identifies the location of the affected temperature sensor ec provides details about the error See Table 24 to determine the location of each temperature sensor Table 24 Temperature sensor element numbers Element number Sensor location Element number Sensor location en en 01 Power supply 1 10 Drive bay 7 02 Power supply 2 11 Drive
17. monitoring tools report changes in disk status by sending an e mail to the root account These messages provide early notification of a disk problem Events reported include media errors failed read and write attempts invalid commands changed operating parameters and failed diagnostics Event are assigned to one of the following severity levels Critical An event that causes data loss host system downtime or other loss of service Continued use the enclosure will negatively impact host system operation Immediate action is required Serious An event that can cause data loss host system downtime or other loss of service if left uncorrected Host system and hardware operation may be adversely affected The problem needs repair as soon as possible Warning An event that could escalate to a serious condition if not corrected Host system operation should not be affected and normal use of the enclosure can continue Repair is needed but at a convenient time Information An event that is expected as part of the normal operation of the hardware No action is required Example 1 shows an example of a hardware event notification The notification provides the following types of information Message data Date and time the message was sent the source and destination of the message and the severity level of the event Event data Date and time of the event the host event ID name of the monitor event number event c
18. or larger per cubic foot of air Heat dissipation 1600 BTUs per hour 2500 Disk System user guide 63 When shipping or placing this product in short term storage HP recommends maintaining the environmental conditions listed in Table 15 Table 15 Environmental shipping or short term storage specifications Ambient temperature 40 C to 66 C 40 F to 151 F Relative humidity 10 to 80 noncondensing Altitude 15 240 m 50 000 fi Power specifications The input voltage to the DS2500 power supplies is a function of the country specific input voltage to storage system rack power distribution units PDUs Table 16 defines the AC input power available to the DS2500 power supplies A CAUTION The AC power distribution within a rack ensures a balanced load to each PDA and reduces the possibility of an overload condition Changing the cabling to or from a PDM could cause an overload condition Table 16 DS2500 AC input line voltages Specification Minimal Nominal Maximum 60 Hz service AC line frequency 57 Hz 60 Hz 63 Hz AC line voltage Japan 180 VAC 202 VAC 220 VAC AC line voltage North America 180 VAC 208 VAC 220 VAC AC line voltage Europe 208 VAC 240 VAC 254 VAC 50 Hz service AC line frequency 50 Hz 53 Hz AC line voltage Japan 180 VAC 202 VAC 220 VAC AC line voltage North America 190 VAC 220 VAC 235 VAC AC line voltage North America 200 VAC 230 VAC 244 VAC AC Line V
19. push button The loop ID appears in the alphanumeric display If the loop ID is set to the correct value based on the enclosure ID skip to Step 6 otherwise continue with Step 4 Press and hold the top button until the alphanumeric display blinks Tap the top push button until the loop ID that corresponds with the enclosure ID is displayed see Table 5 TIP You can press and hold the top push button to scan through the numbers quickly Release the push button as the desired loop ID approaches and then tap the push button until the correct loop ID appears To exit the loop ID display press and release the bottom push button The display returns to Li Using the EMU 7 Press the bottom push button until alphanumeric display is En 8 Tap the top push button The enclosure ID appears in the alphanumeric display 9 Remove both AC power cords from the enclosure for approximately 15 seconds 10 Reattach the AC power cords 11 Verify that the server recognizes the DS2500 enclosure with the updated settings Audible alarm Au When an error condition exists the alarm sounds until one of the following events occurs The error is corrected You mute the alarm if a new error occurs the alarm sounds Using the mute feature keeps you informed of new errors as they occur You disable the alarm The disable feature prevents any error conditions from sounding the alarm however the EMU alphanumeric display
20. the DS2500 allows it to continue operating in the presence of faulty hardware However a critically high temperature in the enclosure can cause hardware failure and compromise data integrity To prevent catastrophic data loss and further damage to components the following conditions cause the DS2500 to shut down A power supply removed from the enclosure No operational blowers An unacceptable temperature level in the enclosure If any of these conditions exists the EMU starts a timer to shut down the enclosure in 7 minutes If the condition is corrected before the 7 minute countdown is completed the EMU aborts the shutdown and normal operation resumes 52 Troubleshooting EMU temperature warning and shutdown operation The EMU uses multiple temperature sensors to monitor enclosure conditions A sensor is located in Each power supply Each disk drive The EMU An algorithm involving data from multiple sensors determines the temperature in the enclosure The following occurs when an unacceptable temperature condition exists As the temperature approches a critical temperature condition a noncritical alarm sounds to provide time for corrective action before shutdown occurs If the temperature reaches a critical level the EMU activates the alarm and starts a timer which shuts down the enclosure in 7 minutes 2500 Disk System user guide 53 54 Troubleshooting 6 Customer self repair This chapter describes the pro
21. the enclosure power supply 01 is on the left and power supply 02 is on the right ec is the error code The following sections define the power supply condition reports Table 22 Power supply error conditions Error Severity Description Actions condition 0 2 en 01 Noncritical AC input power is missing from the Verify that the power supply power supply en AC power cord is properly connected oy that the source circuit breaker is on If there is no AC power contact building facilities management 0 2 en 02 Unrecover Power supply is missing from location Replace the power supply as able en soon as possible Enclosure shutdown is imminent A missing power supply affects airtlow and causes an overheating condition Even if the power supply has failed leave it in the enclosure until a replacement is available 0 2 en 03 Critical Unbalanced power supply load 1 Verify that the blower on the A component in power supply en has power supply is functioning failed poe If not replace the lower Replace the power supply as soon as possible Blower error conditions The format of a blower error condition report is 0 3 en ec where 0 3 identities a blower error en identifies which blower is failing From the back of the enclosure blower 01 is on the left and blower 02 is on the right e ec is the error code A CAUTION A single blower operating at high speed can provide sufficient air
22. to an HBA 4 loop A Connects to an HBA Figure 1 FC AL loops direct connect Components Figure 2 shows the components of the DS2500 from front and rear views DS2500 front view The front of the DS2500 holds the following components Upto 14 FC disk drives mount in bays numbered 1 through 14 sequentially from left to right For simplicity a drive is referred to by its bay number Enclosure status indicators located in the lower corner to the right of bay 14 DS2500 rear view The rear of the DS2500 holds the following components An Environmental Monitoring Unit EMU that provides protection against catastrophic failures It monitors records and reports disk enclosure status conditions to the operating system software Redundant power supply and blower assemblies that provide protection against power overloads short circuits and overheating Redundant I O modules that provide an interface between the disks and the HBA 14 Overview 60 76 or ye
23. to avoid disrupting the cables on the O module to the left of the power supply 2 Lift up on the mounting latch Figure 30 2 grasp the blower Figure 30 3 and pull the power supply out of the enclosure 2500 Disk System user guide 57 Figure 30 Removing a power supply Replacing a power supply To replace a power supply i 2 3 gt Align the power supply with the enclosure opening Lift the module latch Figure 31 1 and slide the power supply into the enclosure until it is fully seated Remove the blower from the defective power supply and install it on the replacement power supply see Removing a blower on page 58 Connect the power cord to the power supply and engage the power cord lock Verify that the blower starts and the power supply blower assembly LED is on Figure 31 Replacing a power supply Removing a blower You can replace the blower without removing the power supply 58 Customer self repair A WARNING The blower motor does not stop immediately when the blower power is removed Keep your fingers away from the blower blades until the motor stops To remove a blower While pushing in on the two mounting tabs Figure 32 1 pull the blower Figure 32 2 away from the power supply E bl a DT 00601 amp 0007a 1 Mounting tabs 2 2 Blower Figure 32 Removing a blower Replacing a blower A CAUTION Pressing on the center section
24. vitt kotitalousj tteiden mukana T ll in h vitett v laite on toimitettava s hk laitteiden ja elektronisten laitteiden kierr tyspisteeseen H vitett vien laitteiden erillinen k sittely ja kierr tys auttavat s st m n luonnonvaroja ja varmistamaon ett laite kierr tet n tavalla joka est terveyshaitat ja suojelee luontoa Lis tietoja paikoista joihin h vitett v t laitteet voi toimittaa kierr tett v ksi saa ottamalla yhteytt j tehuoltoon tai liikkeeseen josta tuote on ostettu French notice Elimination des appareils mis au rebut par les m nages dans l Union europ enne mum le symbole appos sur ce produit ou sur son emballage indique que ce produit ne doit pas tre jet avec les d chets m nagers ordinaires Il est de votre responsabilit de mettre au rebut vos appareils en les d posant dans les centres de collecte publique d sign s pour le recyclage des quipements lectriques et lectroniques La collecte et le recyclage de vos appareils mis au rebut ind pendamment du reste des d chets contribue la pr servation des ressources naturelles et garantit que ces appareils seront recycl s dans le respect de la sant humaine et de l environnement Pour obtenir plus d informations sur les centres de collecte et de recyclage des appareils mis au rebut veuillez contacter les autorit s locales de votre r gion les services de collecte des ordures m nag res ou le magasin dans lequel vous avez
25. 1 Element number Period after the second character 01 Error code No periods 01 Table 20 lists the element type codes assigned to the DS2500 components Table 20 Element type Element type et Component 0 1 Disk drive Power supply Blower Temperature sensor Audible alarm EMU Transceivers Language Communication port Voltage sensor Current sensor DS2500 enclosure DS2500 backplane I O module Does not generate a condition report However for any error you should record the error code Then implement the recommended corrective action 2500 Disk System user guide 77 Correcting error conditions Correcting an error may require you to perform a specific set of actions Your authorized HP service representative can help you determine the corrective action to take Disk drive error conditions The format of a disk drive error condition report is O en ec where 0 1 identifies a disk problem en identifies the affected disk drive bay number A direct correlation exists between the disk drive element number and the bay number The bays are numbered sequentially 1 through 14 from left to right e ec is the error code Table 21 Disk drive error conditions Error condition Severity Description Actions 0 1 en 01 0 1 en 02 Critical Information Drive configuration or drive link rate error The drive in bay en i
26. ATE CI mv avOponivr uyela Kai TO 2500 Disk System user guide 71 nepiB Mhov Tia nepioc repes nAnpo opics oxerik pe TO NOU unoptire va napa uotre Tov xpnoro amp onAiop Gas yia avaKUKAWON EMIKOIVWVIJOTE UE TO app ro TONIKO ypageio THY ronikr unnpeoia Si4Beong olkiakwv anoppiu rwv M TO kar orrpa nou ayop cate ro npoi v Hungarian notice K sz l kek mag nh ztart sban t rt n selejtez se az Eur pai Uni ter let n mum A k sz l ken illetve a k sz l k csomagol s n l that azonos szimb lum annak jelz s re szolg l hogy a k sz l k a selejtez s sor n az egy b h ztart si hullad kt l elt r m don kezelend A v s rl a hullad kk v lt k sz l ket k teles a kijel lt gy jt helyre sz ll tani az elektromos s elektronikai k sz l kek jrahasznos t sa c lj b l A hullad kk v lt k sz l kek selejtez skori begy jt se s jrahasznos t sa hozz j rul a term szeti er forr sok meg rz s hez valamint biztos tja a selejtezett term kek k rnyezetre s emberi eg szs gre n zve biztons gos feldolgoz s t A begy jt s pontos hely r l b vebb t j koztat st a lakhelye szerint illet kes nkorm nyzatt l az illet kes szem teltakar t v llalatt l illetve a term ket el rus t helyen kaphat Italian notice Smaltimento delle apparecchiature da parte di privati nel territorio dell Unione Europea mum Questo simbolo presente sul prodotto o sul
27. Cc P e a e a a 16 Disk Gives EII 16 Z COMPORENE css pes SEA cR HR Bo EDU A 17 Listrob paris z s uk 286 3b de rre E VA dz OB Be e a EG O RA 17 EMU S s a te th AP T A ee ms Sod GB O O A NO e s 17 IE oaet do dO oo S 5 SAE pode T Ga ADS LR 17 Controls and displays e ria a d moet A an ce Heo aso die e MA Hw bt Ao d 18 VO modules Fe e a as V ro de de ds dm d redu me m 19 Power supply and blower assembly e 2 Features c2 CR O 21 Power supply and blower status indicator 2 Fibre Channel disks p a e A ARA IA ARA 22 Disk drive status indicators e 22 PA EAN 24 Cables and cabling aco te Swe ue on EX We ea e UE A Re O ZA a Y uec 24 licent Jg T 24 A a usc mb Pemex meo b eg b BB ba 8 S Preparing to install a D382500 ss msg vs de Xo A Low RR diode x P A 25 Unpacking the shipping carton 25 Installing the DS2500 aaa a 26 Installing the snap in rails a a a 26 Converting the rails for round hole racks 27 Installing the fails 1 oir a A RA A e 27 Reducing the enclosure weight 29 Removing the drive blanks 2 4 803 3 RAR ee Ro 29 Removing the power supply blower assemblies 0 0 00 30 2500 Disk System user guide 3 Removing the EMU css mr pus a Removing the I O modules Installing the DS2500 in the rack Connecting the cables Setting the enclosure ID En Setting the enclosure loop ID li cc Disk drive loop ID iy a a gam
28. Client Configuration File Version A 01 01 Qualification criteria met Number of events 1 Associated OS error log entry id s None Additional System Data System Model Number ia64 hp server rx2600 EMS V rsXOli sacra eeqe uer ALOE 20 STM Ver SON si wi whe ba hene Ee HE Latest information on this event http docs hp com hpux content hardware ems gazemon htm 112 NW VVS VS VOM D bi H pi H ES Component Data Firmware Version 3BE6 Serial Number 3ETOWYKT00007316EQTE Inquiry Product ID BF03654564 Inquiry Vendor ID COMPAQ Product Device Identification Information Logger TD 8dL5sk Product Identifier JBOD Product Qualifier M5214 ENCLOSURE VEM TVN NOVA MOST VO SCSI Target ID 0x04 SCSI LUN 0x00 Desses seas End Event Monitoring Service Event Notification lt 2500 Disk System user guide 47 EMU error condition report The EMU constantly monitors enclosure operation and notifies the user of conditions that could affect operation When an error condition is detected the EMU Displays Er in the alphanumeric display e Generates an audible alarm if enabled Updates the visual indicators e Generates a condition report Reports the condition to the HP UX application software Severity levels DS2500 error conditions are grouped into one of four severity types Unrecover
29. D DC power specifications 65 disk drive 22 status indicators 22 non operational 51 adding 36 error conditions 78 installing 32 installing multiple 37 replacing 62 disk monitoring tools 45 disk_em 45 display group select push button 18 display groups 39 audible alarm Au 41 enclosure ID En 39 error Er 42 firmware revision Fr 42 loop ID Li 40 document conventions 9 related documentation 9 documentation HP web site 9 providing feedback 11 drive blank 24 removing 29 36 DS2500 installation 31 ds ses enclosure 45 E Element type et 77 EMS disk monitor 45 2500 Disk System user guide 87 EMU fault indicator 49 power indicator 49 alphanumeric display 39 controls 18 error conditions 81 firmware revision 42 heartbeat indicator 49 removing 30 resetting 82 status icons 49 enabling the audible alarm 41 enclosure certification label 75 enclosure ID En 17 setting 34 39 enclosure shutdown temperature warning 52 Environmental Monitoring Unit See EMU environmental specifications 63 error condition severity 48 error condition report Er 42 77 queue 48 error conditions 48 backplane 84 blower 79 current sensor 83 disk drive 78 EMU 81 I O modules 84 power supply 78 temperature 80 transceivers 83 voltage sensor 83 event notification 45 F FC cables connecting 33 FC loops 13 19 FC AL bus See FC loops FCC Class A Equipment compliance notic
30. European union notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms the equivalent international standards are in parentheses e EN55022 CISPR 22 Electromagnetic Interference e EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity EN61000 3 2 IEC61000 3 2 Power Line Harmonics EN61000 3 3 IEC61000 3 3 Power Line Flicker EN60950 IEC950 Product Safety Notice for France DECLARATION D INSTALLATION ET DE MISE EN EXPLOITATION d un mat riel de traitement de l information ATI class A en fonction des niveaux de perturbations radio lectriques mis d finis dans la norme europ enne EN 55022 concernant la Compatibilit Electromagn tique 2500 Disk System user guide 69 WEEE Recycling Notices English notice Disposal of waste equipment by users in private household in the European Union O mum This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of dis
31. Figure 12 Engaging the scissor type locking latches Slide the back end of the rack rail into the inside rear column of the rack making sure that the pins extend through the U holes marked in Step 1 and the scissortype locking latch is fully engaged Figure 13 CXO8196A Figure 13 Inserting the rail into the rear rack column locate the shipping bracket on the rail Figure 14 Use a No 2 Phillips screwdriver to loosen the shipping bracket and slide the bracket toward the back of the rack Install the other rail by repeating Step 1 through Step 5 Installation CXO8197A Figure 14 Disengaging the shipping bracket Reducing the enclosure weight Before you install a DS2500 reduce its weight by removing the drive blanks power supply blower assemblies EMU and I O modules The removal procedures in this section do not apply to an operating enclosure as they assume that there are no cables attached to the components and no power is connected A WARNING A DS2500 with all components installed weighs more than 29 5 kg 65 Ib and requires a minimum of two people to move To safely and easily install the DS2500 remove the components as described in this section This reduces the DS2500 weight to approximately 11 0 kg 24 lb A CAUTION Parts can be damaged by electrostatic discharge Use proper antistatic protection as described in the documentation
32. HP StorageWorks 2500 Disk System user guide Part number 5697 5922 First edition November 2006 Legal and notice information O Copyright 2006 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Contents About this guide pd EEE a DEG FY Intended audience e A deo ek UR Re e ck 9 Related documentation 4 e uode A AR A REL RR ARS 9 Document conventions and symbols 4 4 uz ra RA O oo ee 9 Rack stability cas o S ox ap Ade O AE A 9 od o9 C 3 18 da da 10 HP technical support secs aod oup e o Bode AR e ENEE 10 Customer self repair 2 53 a De a Bom A A Aa e AC 11 Subscription service aa ok ac Xe a A e X A 11 Other HP web sites do dede io e e e e e n Bk o E CR eee Et de Fook i 11 Documentation feedback 11 le n ovas IT 13 General description ama ti a a a RA R 13 E ER H 13 Components ooa a 14 DS2500 front EENHEETEN 14 DS2500 rear view 14 Status o a E A e E A E ee ek ES System requirements 2 2 2 2 2 ll s s 4 4 soos 15 Operating system software sm 4 40 does oo ESET a ROO o sa ee OR we 4 15 Hard disk drive firmware 4 vos e PR V A ee X b ox a RK 16 m ge T
33. Run Verifying the installation Adding drives to an existingDS2500 Installing multiple disk drives 4 Using the EMU Alphanumeric display ls Display groups wae eo a B S DE z Encoding the enclosure ID En 1 loop ID Li ss os em Bio E ee eH ae Audible alarm Au Enabling the audible alarm Muting the audible alarm Firmware revision Fr Error condition report E 5 Troubleshooting Event monitor oos EMU error condition report Severity Jevels 0 Error condition reports Status indicators Audible error indicators Visual error indicators I O module and transceivers Disk drive Catastrophic errors EMU temperature warning and shutdown operation 6 Customer self repair Customer self repair Parts only warranty service Best practices for EJ hardware components ailure PE Procuring the spare part Returning the defective part Replacing a power supply blower assembly Before vou begin amu mk ox a Removing a power supply Replacing a power supply Removing a blower Replacing a blower Replacing a disk drive 1 4 4040 Rooms Before you begin Removing a disk drive Replacing a disk drive Verifying component A Specifications Physical spec
34. You can add disk drives to an existing DS2500 without interrupting enclosure operation A CAUTION Parts can be damaged by electrostatic discharge Use proper antistatic protection as described in the documentation that shipped with your system 25205a Figure 24 Drive blank To remove a drive blank 1 Grasp the drive blank by the two tabs Figure 24 2 Lift the bottom tab and pull the blank out of the enclosure A CAUTION To ensure proper airflow remove only one drive blank at a time from an operating enclosure To install a disk drive 1 Push the ejector button on the disk drive and pull the release lever down to the full open position 36 Installation Align the drive in an enclosure bay and slide the drive into the enclosure as far as it will go Figure 25 1 Close the release lever until the ejector button engages and the disk drive seats in the backplane Figure 25 2 Verify the drive status online indicator is on Figure 25 Installing a disk drive Installing multiple disk drives HP recommends that you install a maximum of four disk drives at one time If you need to install more than four drives in an operational system complete the procedure for each of the four disks one at a time and then repeat it for another set of four until all drives have been added A CAUTION To ensure proper airflow remove only one drive blank at a time from an operating enclosure EY NOTE
35. able This category is the most severe condition It occurs when one or more enclosure components have failed and some enclosure functions are disabled HP recommends implementing corrective action immediately for an unrecoverable condition Critical Occurs when one or more enclosure components have failed or are operating outside of their specification and normal operation of at least one component is impossible HP recommends prompt corrective action to prevent system degradation Noncritical Occurs when one or more enclosure components have failed or are operating outside of their specifications but normal operation of the enclosure is possible Additional errors however could affect the ability of the devices to operate correctly Information Advises igs that a condition exists that could become an error and require corrective action In effect an information condition provides an early warning which enables you to prepare to implement corrective action before a component fails Error condition reports NOTE An error always generates a condition report However condition reports may also be generated for circumstances other than errors The EMU stores each condition report in an error queue for at least 15 seconds after the error is reported This ensures that all errors are displayed in the event of multiple or recurring errors The complete report is stored in the error queue When you correct the error
36. acement is available Components can be damaged by electrostatic discharge ESD Use proper antistatic protection as follows Always transport and store CRUs in an ESD protective enclosure Do not remove the CRU from the ESD protective enclosure until you are ready to install it Always use ESD precautions such as a wrist strap heel straps on conductive flooring and an ESD protective smock when handling ESD sensitive equipment Avoid touching the CRU connector pins leads or circuitry Do not place ESD generating material such as paper or non antistatic pink plastic in an ESD protective enclosure with ESD sensitive equipment e Wait until periods of low storage system activity to replace a component When replacing components at the rear of the rack cabling may obstruct access to the component Carefully move any cables out of the way to avoid loosening any connections In particular avoid cable damage that may be caused by Kinking or bending tighter than a 1 375 inch bend radius Placing removed cables on the floor or other surfaces where they may be walked on or otherwise compressed Disconnecting cables without installing a dust cap If a cable is uncapped its performance may be impaired by contact with dust metal or other surfaces A CAUTION Fiber optic cables do not transmit data consistently when compromised by dust and debris To protect the connectors always install the dust covers whenev
37. ackplane error II 84 I O module error conditions e 84 Index o oa bb b wow RB DE V 8 2500 Disk System user guide 5 Figures 1 FC AL loops direct connect ak e doi Rap A Abe Ee E CBS 2 DS2500 front and rear views 3 EMU controls and displays aid moe a ow AA A 4 Redundant disk connections SEENEN 6 Power supply and blower assembly components 7 HP FC disk drive 2 2 sx ue gi a E UE A A 8 8 Disk drive status indicators a a a ls 9 Dive blank ug sb de pat Boo m e Re Hw KO E RO Ok AE ee A A 10 Contents of snap in railmounting kit 11 Converting the rails for round hole racks a a o e 12 Engaging the scissortype locking latches 13 Inserting the rail into the rear rack column 14 Disengaging the shipping bracket 15 Driveblank y gg Aa RR A p ORO pe a A ee E 16 Removing a power supply blower assembly oll ls 17 Removing the EMU uoc d og RU oR ay WERE a He TUE CETUR Be EE 18 Removing an I O module x op uo aoe Ro UR Bre REDE Red E Sure denk OEC UR Rh 19 Enclosure thumbscrews 20 Installing a disk drive cs como 4 4 5444 434 PEOR A ese Pea Rx es 21 EMU alphanumeric display and contra 22 Enclosure operational status indicators o o o a ee 29 JST BB cian ata c Re Rh R R RO eq oe Rosie A e ed 24 Drive blank a nieve aco qe Oo o oR E E On We OP AA 25 Installing a disk drive sow rs dd da E PR OA EROR e e ERE Rog 26 LEDs in the operational state
38. ary Press and hold the top push button until the condition report For example 0 3 display changes to the first two digits of the error Tap the top push button to display the next two digits of the error condition report For example 01 Tap the top push button again to display the last two digits of the error condition report For example 03 If you tap the top push button again the cur display rent error condition will cycle through the alphanumeric If the top push button orange LED is lit after viewing the error condition report another error code is active in the queue Repeat Step 2 through Step 4 to view the error condition report Tap the bottom push button to return to the Ex display See Appendix C for a description of the EMU generated error condition reports and corrective actions 2500 Disk System user guide 43 44 Using the EMU 5 Troubleshooting Event This chapter provides information to help you troubleshoot DS2500 error conditions Topics include Event monitor tools page 45 e EMU error condition report page 48 e Status indicators page 48 e Catastrophic errors page 52 monitor tools The EMS Disk Monitor disk_em and the HP High Availability Storage System Monitor ds_ses_enclosure monitor the disks in the DS2500 For information about these monitoring tools see HP EMS Hardware Monitors User s Guide at the following web site hitp www docs hp com en diag html The
39. ates an error condition Encoding the enclosure ID En All enclosures must have a hard address to function properly with HP UX operating software You must assign a unique enclosure ID and corresponding loop ID to each DS2500 There are nine allowable enclosure ID loop ID pairs See Table 5 for enclosure IDs and the corresponding loop ID numbers 2500 Disk System user guide 39 Table 5 Enclosure ID and corresponding loop IDs Enclosure ID By default the enclosure ID appears in the EMU alphanumeric display To display the En when the EMU is in another display mode 1 Tap the bottom push button until the alphanumeric display changes to En 2 Tap the top push button The enclosure ID appears in the alphanumeric display 1 Press and hold the top push button until the alphanumeric display blinks 2 Tap the top push button until the desired enclosure ID is displayed 3 Press and hold the lower push button until the alphanumeric display is En The updated enclosure ID appears in the alphanumeric display upon completion of the enable procedure 4 Set the loop ID to correspond with the updated enclosure ID see Loop ID Li Loop ID Li The loop ID is a hexadecimal number that you must set to correspond with the enclosure ID See Table 5 for the enclosure ID and loop ID pairs To set the loop ID 1 2 40 Tap the bottom push button until the alphanumeric display is Li Tap the top
40. ation Nach ISO 7779 1999 Typpr fung Japanese notice CUBIC TR TOZ REI VCCI Z BATE LED MOM BHA PAV IDE Jamie ERE A ES IE VCCD Ee CESK DABA CT COMB FEB CHI SOE Z H JE L TWEET TORERO VARTVEVa VS fac LT nm Sit SAMBA SHOP ILBHYVET DEAR Elo CIE LW RO RE LT FSV VECI Y BEV TW RW ARNET ROR TIER FEV CORI HAULERS BS BERRA VCC DARE ADK V I ZAT RE CH CORBA RRS ENS L E WEAS BRIT EF CORNETAS SLIBRENSZILEBSVET 74 Regulatory notices Harmonics conformance Japan Taiwanese notice Soe ae ine PSS Aged gt TEE SAE BE ART gt Bl Be era pic SSH TIE TEE ERS ES STA Japanese power cord notice BUE IA ni BRS F EBRO FSV WAS ni El F VE OB CTI H HRB TA Country specific certifications HP tests electronic products for compliance with country specific regulatory requirements as an individual item or as part of an assembly The product label see Figure 36 specifies the regulations with which the product complies EY NOTE Components without an individual product certification label are qualified as part of the next higher assembly for example enclosure rack or tower This device complies with Part 15 of FCC rules O Product of U S from Components See User s Guide Operation is subject to the following two conditions pprowed vi not cause i mp of U S and Foreign Countries She A ies O This dev including interferenc
41. cedures for replacing customer replaceable units CRUs Customer self repair The DS2500 is designed with three Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in replacing defective parts If during the diagnosis period an HP authorized service representative or support specialist determines that the repair requires a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which CSR is mandatory If you request that HP replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which CSR is optional These parts are designed for customer self repair If however you require that HP replace them for you there may be additional charges depending on the type of warranty service designated for your product The DS2500 parts identified for optional CSR are Disk drives e Blowers Power supplies There are no mandatory CSR parts in the disk enclosure EY NOTE Some HP parts are not designed for CSR In order to satisfy the customer warranty HP requires that an HP authorized service provider replace the part A support specialist will work with you to diagnose and assess whether a replacement component is required to address a system problem The specialist will also help you determine whether you can perform the replacement yourself Based on availability and whe
42. ciclado selectivos de los residuos de aparatos el ctricos en el momento de su eliminaci n contribuir a conservar los recursos naturales y a garantizar el reciclado de estos residuos de forma que se proteja el medio ambiente y la salud Para obtener m s informaci n sobre los puntos de recogida de residuos el ctricos y electr nicos para reciclado p ngase en contacto con su ayuntamiento con el servicio de eliminaci n de residuos dom sticos o con el establecimiento en el que adquiri el producto Swedish notice Bortskaffande av avfallsprodukter fran anv ndare i privathush ll inom Europeiska Unionen mum Om den har symbolen visas p produkten eller f rpackningen betyder det att produkten inte far slangas p samma st lle som hush llssopor st llet ar det ditt ansvar att bortskaffa avfallet genom att verl mna det till ett uppsamlingsst lle avsett f r tervinning av avfall fran elektriska och elektroniska produkter Separat insamling och tervinning av avfallet hj lper till att spara p v ra naturresurser och gor att avfallet tervinns p ett s tt som skyddar m nniskors h lsa och milj n Kontakta ditt lokala kommunkontor din n rmsta tervinningsstation f r hush llsavfall eller aff ren dar du k pte produkten f r att f mer information om var du kan l mna ditt avfall f r tervinning Germany noise declaration Schalldruckpegel Lp 70 dB A Am Arbeitsplatz operator position Normaler Betrieb normal oper
43. conditions Power supply error conditions Blower error conditions Temperature sensor element numbers 2 1 ee Temperature threshold error conditions EMU error conditions Transceiver error conditions Voltage and current sensor locations Voltage and current threshold Backplane error conditions I O module error conditions error conditions 2500 Disk System user guide 23 35 39 40 43 49 49 50 51 52 61 63 63 64 64 65 65 65 77 78 79 80 80 81 82 83 84 84 84 85 About this guide This guide provides information about Installing an HP StorageWorks 2500 Disk System DS2500 Using the Environmental Monitoring Unit EMU to determine the status of DS2500 components Troubleshooting problems within the DS2500 Replacing customer replaceable units CRUs Intended audience This guide is intended for system administrators with knowledge of Storage area networks SANs Basic HP UX operating system commands and utilities Related documentation The following documents provide related information HP StorageWorks SAN design guide HP EMS hardware monitor user guide You can find these documents on the HP web site http www hp com support manuals In the Storage section click Disk Storage Systems and then select your product Document conventions and symbols Table 1 Document conventions Convention Element Blue text Tab
44. continues to display Er When the alarm is enabled On the bottom push button status indicator is off You can use the push buttons to mute enable or disable the audible alarm EY NOTE Eris displayed in the alphanumeric display when an error condition is present regardless of the audible alarm status Enabling the audible alarm To enable or disable the audible alarm 1 Tap the bottom push button until Au appears in the alphanumeric display 2 Press and hold the top push button until the alphanumeric display flashes 3 Tap the top push button until the display shows the state that you want the audible alarm to be in On audible alarm on or OF audible alarm off 4 Press and release the bottom push button to accept the change The display shows Au The bottom push button indicator is off when the audible alarm is enabled and on when the alarm is disabled Muting the audible alarm You can mute the alarm if one of the following conditions is present The error does not require immediate corrective action You cannot correct the error at this time To mute the audible alarm 1 Press and hold the bottom push button until the status indicator is on A muted alarm remains off until a new error condition occurs 2 To enable a muted alarm press and hold the bottom push button until the status indicator is off When a new error condition occurs the alarm sounds 2500 Disk System user guide 41 Firmware revi
45. ctured from August 1 1976 Compliance is mandatory for products marketed in the United States 68 Regulatory notices Certification and classification information This product contains a laser internal to the Optical Link Module OLM for connection to the Fibre communications port In the USA the OLM is certified as a Class 1 laser product conforming to the requirements contained in the Department of Health and Human Services DHHS regulation 21 CFR Subchapter J The certification is indicated by a label on the plastic OLM housing Outside the USA the OLM is certified as a Class 1 laser product conforming to the requirements contained in IEC 825 1 1993 and EN 60825 1 1994 including Amendment 11 1996 The OLM includes the following certifications UL Recognized Component USA CSA Certified Component Canada TUV Certified Component European Union e CB Certificate Worldwide Canadian notice avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada
46. e 67 Class B Equipment compliance notice 67 Declaration of conformity 68 modifications 68 FCC Class A certification 67 features 13 Federal Communications Commission FCC notice 67 fiber optic cables 19 dust covers 56 firmware revision Fr EMU 42 function select push button 18 88 H heartbeat icon 49 heat dissipation specifications 63 help obtaining 10 high availability storage system monitor 45 HP storage web site Subscriber s choice web site 11 technical support 10 I O module 19 error conditions 84 LEDs 19 non operational 50 removing 31 information error 48 audible alarm 50 installation disk drive 32 DS2500 31 FC cables 33 preparing for 25 rail kit 26 verification 36 IOSCAN 36 L labels enclosure certification 75 product certification 75 laser device regulatory compliance notice 68 lasers radiation warning 68 LEDs power supply 21 disk drives 22 51 EMU 18 enclosure status 48 I O module 19 50 operational states 50 power supply and blower 21 loop ID Li 17 setting 35 40 N noncritical error 48 audible alarm 50 P physical specifications 63 power specifications 64 power supply 21 error conditions 78 replacing 57 status LED 21 power supply blower assembly removing 30 problem solving 45 product certification 75 push buttons EMU 18 39 48 rack stability warning 10 rail kit 26 shipping brackets 28 regulato
47. e that may cause undesired operation 1 PHASE Hz 50 60 v 220 240 AC A This class A digital apparatus oes with Canadian ICES 003 Series EK1504 OR ok appara h A 24 AS EUNT DEGRSIUS I 1905 6 K LII LUN LLL KEN DS SV110 xx Al AA 1L O 23xxxx B2x A AL B I O eme Ser CXO8157A Geo Ze HA O CN Figure 36 Typical enclosure certification label EY NOTE The certification symbols on the label depend upon the certification level For example the FCC Class A certification symbol is not the same as the FCC Class B certification symbol 2500 Disk System user guide 76 Regulatory notices C EMU generated error condition reports Error condition report format When the EMU alphanumeric display is Er three sub levels of information provide details about the error condition the element or component type the specific component and the error code You can use this information to determine the probable cause of the problem The first sub level displays the element type ef which identifies the type of component affected See Table 20 to decipher the element type code The second sub level displays the element number en which identifies the exact component affected The third sub level display provides an error code ec which defines a specific problem EY NOTE The conventions used to differentiate between the bytes of the condition report are Element type Period after each character 0
48. er a transceiver or a fiber cable is disconnected When connecting a transceiver or fiber cable remove buf do not discard the dust covers or dust caps Verifying component failure Confer with HP technical support to verify that the hardware component has failed and that you are authorized to replace it yourself Multiple hardware failures can complicate component replacement Check the System Event Analyzer to detect any additional hardware problems Procuring the spare part Parts have a nine character spare component number on their label Figure 29 1 The first six characters 123479 identify the component the last three characters 002 in this example define the revision level The replacement component revision level must be the same as or greater than the number on the component being replaced The higher the revision level the later the revision 56 Customer self repair A Product of U S from Components Replace with jJ of U S and Foreign Countries HP Spare 123479 002 LLLI A NN n For use with NI ut i Hi DU DS SEZZJ DA mmm va TL CE ens v8 8053A ST Figure 29 Typical product label Returning the defective part In the materials shipped with a replacement SCR part HP specifies whether or not the defective component must be returned to HP Where required you must ship the defective component back to HP within a defined period of time normally five business days The defective component must be returned wit
49. erference Operation of this equipment in a residential area may cause interference in which case the user at the user s own expense will be required to take whatever measures may be required to correct the interference Any modifications to this device unless approved by the manufacturer can void the user s authority to operate this equipment under Part 15 of the FCC rules Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions
50. h the associated documentation provided in the shipping material Failure to return the defective component may result in HP billing you for the replacement HP pays all shipping and return costs for CSR components and determines the courier carrier used Replacing a power supply blower assembly The power supply and blower are separately replaceable components It is not necessary to remove the power supply to replace a failed blower Before you begin Always use proper antistatic protection as described in the documentation that shipped with your system You do not need to power off the enclosure to replace a power supply Be aware that the power supply may be hot to the touch Verify that the status LED is out on the power supply blower assembly that you are replacing A CAUTION You have only 7 minutes to complete the power supply replacement Both power supplies must be installed for the enclosure to cool properly When a power supply is removed the enclosure can overheat and shutdown in approximately 7 minutes If a power supply fails leave it installed until a replacement is available Removing a power supply To remove a power supply 1 Disengage the power cord lock Figure 30 1 and then disconnect the AC power cord from the power supply S TIP When removing the left power supply ensure that the cord lock on the right power supply is engaged to avoid inadvertently disconnecting the right power supply Also take care
51. hat is the source of the error displayed with both decimal points on for example 0 1 Table 6 lists the et codes The next two digits identify the specific component or element number en that produced the condition displayed with the left decimal point off and the right decimal point on for example 01 The last two digits is an error code ec displayed with both decimal points off for example 01 For example a left blower failure appears as De Ole 03 The display cycle is repeated if the top push button is pressed You can tell which pair of digits are displayed by the decimal points 42 Using the EMU Table 6 Element types Et Code Component Disk drive Power supply Blower Temperature sensor Audible alarm EMU Transceivers Language Communication port Voltage sensor Current sensor DS2500 enclosure DS2500 backplane I O module Does not generate a condition report However for any error you should record the error code and implement the recommended corrective action Viewing an error condition report Ur IMPORTANT Always write down the error condition report contents including the decimal points You can tell which digits are displayed by the position of the decimal points To view the error condition report 1 2 5 6 Tap the bottom push button until Er appears in the alphanumeric display if necess
52. he alphanumeric display shows multiple levels of information The top level shows a display group see Table 4 Each display group has supporting data in sublevels The bottom push button allows you to sequentially view and select the display groups The top push button allows you to sequentially view the levels within a display group The push buttons double as status indicators The top push button lights when an error condition exists Fora single error the push button stays lit until the error condition report is viewed For multiple errors the push button remains lit until the last error condition report is viewed The bottom push button lights when the audible alarm is muted or disabled Display groups By default the enclosure ID En appears in the alphanumeric display When you press and release the bottom push button the display cycles among the display groups listed in Table 4 A flashing alphanumeric display indicates that you can edit the contents of a display group Table 4 EMU display groups Display group Display Description Encoding Used to encode or assign the enclosure ID Loop ID i Identifies the enclosure loop ID Reporting Group Not used in a JBOD environment Audible alarm Allows you to control the audible alarm or horn The sublevel displays are audible alarm enabled On or audible alarm disabled OF Firmware revision Displays the EMU firmware version Error condition Indic
53. ieka i rodowisko Aby uzyska wi cej informacji o tym gdzie mo na pesos zuzyty sprzet do recyklingu nalezy sie skontaktowa z urzedem miasta zaktadem gospodarki odpadami lub sklepem w kt rym zakupiono produkt Portuguese notice Descarte de Lixo El trico na Comunidade Europ ia mum Este s mbolo encontrado no produto ou na embalagem indica que o produto n o deve ser descartado no lixo dom stico comum E responsabilidade do cliente descartar o material usado lixo el trico encaminhando o para um ponto de coleta para reciclagem A coleta e a reciclagem seletivas desse tipo de lixo ajudar o a conservar as reservas naturais sendo assim a reciclagem ser feita de uma forma segura protegendo o ambiente e a sa de das pessoas Para obter mais informa es sobre locais que reciclam esse tipo de material entre em contato com o escrit rio da HP em sua cidade com o servi o de coleta de lixo ou com a loja em que o produto foi adquirido Slovakian notice Likvid cia vyradenych zariadeni v dom cnostiach v Eur pskej nii mmm Symbol na v robku alebo jeho balen ozna uje e dan v robok sa nesmie likvidova s domov m odpadom Povinnos ou spotrebite a je odovzda vyraden zariadenie v zbernom mieste ktor je ur en na recykl ciu vyraden ch elektrick ch a elektronick ch zariaden Separovan zber a recykl cia vyraden ch zariaden prispieva k ochrane pr rodn ch zdrojov a zabezpe uje e recykl cia
54. ifications 0 0 0 0 Environmental specifications Power specifications 4s e se ata res Ae 9 ROLE a e Kw de Reo OR B Regulatory notices giga ds RA x s OF Federal Communications Commission FCC notes yr ete oo ue abe ue GL O S 67 FCC Class A certification ak A A ee UK X dede k 67 Class A equipment a a a a 67 Class B equipment 2 uox de que RE EE 67 Declaration of conformity for products marked with the FCC logo United States only 68 Modifications AAA 68 Cables m e miar oeta me a eaa R ea e e d a a aea bb eds e de c 68 laser devices uo Lou 4 pear See A E AD ES 68 Laser safety warnings opu wed eg A RR a ee A 68 Compliance with CDRH regulations 68 Certification and classification information 69 Canadian notice avis Canadien s 69 Class A equipment MMC ay De AE seo ty A O as E We ow A RE RA 69 Class B equipment ausu ce he A kw E EE A a OR A A 69 European Union notice s e uu ek OO eR eR os 69 Notice for France dao a ir we Sm d ue de oue E a AR OR o RU 69 WEEE Recycling Notices 5 Ap o eR Ge Roe A EC fan dem eee ee S 70 Pag Noe ic da BO LAB RARA oh ee A 70 D teh notice Dos Gow E wee how ee CR ED ho GR RU UE ue BA Go a OR 70 Czechoslovakian notice qox acy ny AO be o9 BOA See A 70 Estonian notice 2 2 2 os 70 unum m EM T M 71 French notice 3 5 cic acd bee IR A e S 71 German NOCES r zov v cce eee vom doe cm mob 4k e a A ae ee a 71 Greek n
55. ils are configured for square hole racks with load bearing pins designed to fit through the U holes f you are installing the disk enclosure in a square hole rack skip this section and continue with Installing the rails on page 27 Do not remove the pins from the ends of the rails If you are installing the disk enclosure in a round hole rack you must convert the rails as follows Locate the bag of miscellaneous hardware that is shipped with the rack rails Locate the eight round hole pins Use a No 2 Phillips screwdriver to remove the standard pins from the front and back ends of a rail Install four round hole pins into the rail Figure 11 E Ss Repeat steps 3 and 4 on the other rail CXO8194A Figure 11 Converting the rails for round hole racks Installing the rails For each rail 1 Determine where the rails will be mounted and use the rack template to mark the U holes through which the pins will extend 2 Insert the front of the rail into the inside front column of the rack making sure that the pins extend through the U holes marked in the previous step A CAUTION Ensure that the scissor type locking latches engage when the ends of the rail seat into the rack columns as shown in Figure 12 inset Failure to do so could result in an unstable rail 2500 Disk System user guide 27 28 fre e TEF E ooo o o ecc OSOB S55SSS5S55SSSSSSSS5SS CXO8195A
56. ing the function select button allows you to sequence through the different sublevels of a display group The back light is on when an error condition exists 4 Display group select push button and back light Enables you to view display groups and control the audible alarm The back light is on when the audible alarm is muted or disabled 5 Communication ports Unused in a JBOD environment 18 Components I O modules Two I O modules provide an interface between the disks and the host system The I O modules are used to route data to and from the disks in a dual loop configuration to eliminate a single point of failure Each disk drive is connected to both I O module A and I O module B Figure 4 3 Each I O module is connected to an independent external FC loop LO module A connects to loop A and I O module B connects to loop B see Figure 1 on page 14 A CAUTION Keep the loops completely separate to ensure that the failure of a single component I O module transceiver or cable does not stop data transmissions to active drives 25175a 1 FC loop B 4 VO module A 2 1 O module B 5 FC loop A 3 FC disks 3 are shown but up to 14 disks are supported in each DS2500 Figure 4 Redundant disk connections The operation and function of both I O modules are identical Each I O module has two ports that can transmit and receive data for bidirectional
57. is unable to monitor or report status Immediate corrective action is required to ensure proper enclosure operation Contact your HP authorized service representative Noncritical Invalid data in the EMU NVRAM The EMU initiates automatic recovery procedures If the problem is not automatically corrected after one minute contact your HP authorized service representative Noncritical The EMU cannot write to the NVRAM Noncritical The EMU cannot read the NVRAM Unrecoverable Noncritical EMU load failure EMU enclosure address error Unrecoverable EMU internal hardware problem Contact your HP authorized service representative Information EMU internal ESI data corrupted None Unrecoverable A power supply did not respond to an EMU or power supply shutdown command 1 Disconnect the AC power cord from the power supply 2 Contact your HP authorized service representative Unrecoverable Resetting the EMU EMU internal hardware problem Contact your HP authorized service representative If your HP authorized service representative instructs you to reset the EMU 1 Firmly grasp the EMU mounting handle and pull the EMU partially out of the enclosure A CAUTION Do not remove the EMU from the enclosure You must avoid putting any strain on the cables or connectors 2 Wait 30 seconds and then push the EMU in until it is fully seated in
58. ive engages in the backplane Figure 20 2 0116a Figure 20 Installing a disk drive Install disk blanks in all bays that do not contain a disk drive Connect a power cord to each power supply and engage the cord locks Plug the power cords into separate AC power receptacles TIP Using separate power receptacles provides no single point of failure NSPOF After the disks spin up check the following for operational status a The disk drives indicators b The EMU alphanumeric display for error status Figure 21 1 Er is displayed resolve the error before continuing Installation CXO7373A 1 EMU alphanumeric display 2 Function select 3 Display group select Figure 21 EMU alphanumeric display and controls c Verify the state of the following status indicators Figure 22 Both power supply status indicators are on The EMU heartbeat is flashing The EMU enclosure power LED is on Both I O module power status indicators are on All four LO module port status indicators are off 25204a Figure 22 Enclosure operational status indicators Connecting the cables Figure 23 shows a FC AL configuration with the maximum allowed DS2500s To connect fibre optic cables on a direct connect model 1 2 3 Remove the dust covers from the I O module ports Insert an SFP in each I O port Attach one end of an FC cable to I
59. la sua confezione indica che il prodotto non pu essere smaltito insieme ai rifiuti domestici E responsabilita dell utente smaltire le apparecchiature consegnandole presso un punto di raccolta designato al riciclo e allo smaltimento di apparecchiature elettriche ed elettroniche La raccolta differenziata e il corretto riciclo delle apparecchiature da smaltire permette di proteggere la salute degli individui e l ecosistema Per ulteriori informazioni relative ai punti di raccolta delle apparecchiature contattare l ente locale per lo smaltimento dei rifiuti oppure il negozio presso il quale stato acquistato il prodotto Latvian notice Nolietotu iek rtu izn cin anas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s mum S ds simbols uz izstr d juma vai uz t iesai ojuma nor da ka o izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem J s atbildat par to lai nolietot s iek rtas tiktu nodotas speci li iekartotos punktos kas paredz ti izmantoto elektrisko un elektronisko iek rtu sav k anai otrreiz jai p rstr dei Atsevi a nolietoto iek rtu sav k ana un otrreiz j p rstr de pal dz s saglab t dabas resursus un garant s ka s iek rtas tiks otrreiz ji p rstr d tas tada veid lai pasarg tu vidi un cilv ku vesel bu Lai uzzin tu kur nolietot s iek rtas var izmest otrreiz jai p rstr dei j v r as savas dz ves vietas pa vald b sadz ves atkritumu sav
60. lass severity level hardware path and associated OS error log entry ID Description of Error Narrative information indicating the component that experienced the event and the nature of the event Probable Cause Recommended Action The cause of the event and suggested steps toward a solution This information should be the first step in troubleshooting 2500 Disk System user guide 45 Example 1 Hardware event notification DES ARSS A Event Monitoring Service Event Notification lt Notification Time Thu Aug 17 17 36 29 2006 rxtestl sent Event Monitor notification information storage events enclosures gazemon 0 3 1 0 8 0 255 5 4 0 is gt 1 Its current value is INFORMATION 1 Event data from monitor Event Time Thu Aug 17 17 36 29 2006 Severity INFORMATION Monitor gazemon Event fo sche esa Sedans 112 System rxtestl india hp com Summary Enclosure at hardware path 0 3 1 0 8 0 255 5 4 0 Hot Plugs Removed Inserted Description of Error Disk Drive 2 is missing Probable Cause Recommended Action Install Number Disk drive or blank Additional Event Data System IP Address 15 70 197 15 Event Id 0x44e45bc500000000 Monitor Version B 01 00 Event Class 1 0 46 Troubleshooting Client Configuration File var stm config tools monitor default gazemon clcfg
61. ld for high current Contact your HP authorized service representative Backplane error conditions The format of a backplane error condition report is 8 2 01 ec where 8 2 identifies a backplane error e Ol is the two character backplane element number e ec is the error code Table 30 Backplane error conditions Error condition Severity Description Actions 8 2 01 10 Noncritical Invalid backplane NVRAM read The EMU begins an automatic recovery process If the automatic recovery does not correct the problem contact your HP authorized service representative 8 2 01 11 Noncritical Backplane NVRAM write error 8 2 01 12 Noncritical Backplane NVRAM read error 8 2 01 13 Noncritical Backplane WWN read error Contact your HP authorized service representative I O module error conditions The format of an I O module error condition report is 8 7en ec where e 8 7 identifies an I O module error e en identifies which I O module is affected 84 EMU generated error condition reports When viewed from the rear of the enclosure I O Module A 01 is on the right and LO Module B 02 is on the left e ec is the error code Table 31 I O module error conditions Error Severity Description Actions condition 8 7 en 01 Critical The Fibre Channel link speed for the Contact your HP authorized I O module en is not supported service representati
62. le 1 Cross reference links and e mail addresses Blue underlined text http www hp com Web site addresses Bold text Keys that are pressed Text typed into a GUI element such as a box GUI elements that are clicked or selected such as menu and list items buttons tabs and check boxes Italic text Text emphasis Monospace text File and directory names System output Code Commands their arguments and argument values Monospace italic text Code variables Command variables Monospace bold text Emphasized monospace text 2500 Disk System user guide 9 A WARNING Indicates that failure to follow directions could result in bodily harm or death A CAUTION Indicates that failure to follow directions could result in damage to equipment or data E IMPORTANT Provides clarifying information or specific instructions Ef NOTE Provides additional information AC TIP Provides helpful hints and shortcuts Rack stability Rack stability protects personnel and equipment A WARNING To reduce the risk of personal injury or damage to equipment Extend leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks Install stabilizing feet on the rack n multiple rack installations fasten racks together securely Extend only one rack component at a time Racks can become unstable if more than one component is ex
63. lled Mob approximately 11 0 kg 24 lb Even though a single person can lift this weight the DS2500 is difficult to install because of its physical size Therefore HP recommends that a minimum of two people install an empty DS2500 in a rack To install a DS2500 1 From the front of the rack slide the DS2500 onto the rails 2 Secure the DS2500 to the front of the rack by tightening the four thumbscrews Figure 19 2500 Disk System user guide 31 p 32 OU 20 i or mne 4m 25218a E E ooo UL 0 Tt A EUTUL roo Figure 19 Enclosure thumbscrews Replace the EMU LO modules and power supply blower assemblies that you removed to lessen the weight of the enclosure reversing the procedures that you used to remove them Install the disk drives 1 Push in the ejector button on the disk drive and pull the release lever down to the full open position 2 Insert the drive into the enclosure as far as it will go Figure 20 1 3 Close the release lever until the ejector button engages and the disk dr
64. lure HP strongly recommends that a replacement is installed as soon as possible EY NOTE When a power supply fails the associated blower is disabled The power supply circuitry monitors input voltage current and temperature If it detects an unacceptable level of any of these elements the status indicator turns off and an error is reported to the EMU The EMU uses the temperature sensor signal fo adjust the speed of the blowers If one blower fails or spins at a reduced speed the speed of the other blower increases to provide adequate air flow Power supply and blower status indicator A green LED on the blower Figure 6 2 indicates the operational status of the power supply and the blower If either component fails the LED turns off and an error alarm sounds The failing component should be replaced as soon as possible 2500 Disk System user guide 2 Fibre Channel disks Up to 14 HP FC disk drives can be installed in a DS2500 Only HP supplied FC disk drives are supported in a DS2500 Figure 7 shows an FC disk drive CXO6695B Figure 7 HP FC disk drive A CAUTION To control air flow within the enclosure you must install a disk drive or a drive blank in each bay To avoid overheating never remove more than one disk or drive blank from an operating enclosure at the same time Disk drive status indicators Three status indicators Ready Online and Fault show the drive operational
65. may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver 2500 Disk System user guide 67 Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding your product refer to hitp www hp com For questions regarding this FCC declaration Contact Hewlett Packard Company Product Regulations Manager 3000 Hanover St Palo Alto CA 94304 e Call 1 650 857 1501 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user t
66. mm 5 16 in 131 mm 5 16 in 641 mm 25 25 in 768 mm 30 25 in 505 mm 19 875 in 448 mm 17 625 in Depth 505 mm 19 875 in 448 mm 17 625 in 318 mm 12 5 in 597 mm 23 5 in 610 mm 24 in 1016 mm 40 in Weight 10 9 kg 24 lb 30 9 kg 68 lb 43 6 kg 96 Ib 49 k 108 ib NOTE Metric dimensions are expressed in whole numbers For example 10 795 cm is expressed as 108 mm Millimeter dimensions are always expressed in whole numbers A WARNING An assembled enclosure all components installed weighs more than 29 5 kg 65 lb and requires a minimum of two individuals to move Environmental specifications To ensure optimum product operation you must maintain the operational environmental specifications listed in Table 14 The ambient temperature the enclosure air intake or room temperature is especially critical Table 14 Environmental operating specifications Ambient temperature 10 C to 35 C 50 F to 95 F with an average rate of change of 1 C hour maximum and a step change of 3 C or less Maintaining the ambient temperature within the specified range ensures that the internal operating temperatures support the drive manufacturer s specifications Relative humidity 40 to 60 noncondensing with a step change of 10 or less noncondensing Air quality Not to exceed a maximum of 500 000 particles 0 5 micron
67. ng topics Preparing to install a DS2500 page 25 Unpacking the shipping carton page 25 Installing the DS2500 page 26 Verifying the installation page 36 Adding drives to an existing DS2500 page 36 Preparing to install a DS2500 Before installing the DS2500 Ensure that electrical wiring and breakers meet the requirements described in Appendix B Ensure that the supported HP UX operating software is installed on the host See System requirements on page 15 for the minimum version of supported software If you are adding to an existing storage system ensure that the existing storage system is operating properly before proceeding Locate a No 2 Phillips screwdriver HP recommends that you remove the rack side panel for easier access A WARNING A DS2500 with all components installed weighs more than 29 5 kg 65 Ib and requires a minimum of two people to move To safely and easily install the DS2500 using antistatic protection remove the drive blanks power supply blower assemblies EMU and LO modules This reduces the weight of the DS2500 to approximately 11 0 kg 24 Ib Even though a single person can lift this weight the DS2500 is difficult to install because of its physical size Therefore HP recommends that a minimum of two people install an empty DS2500 in a rack Unpacking the shipping carton Inspect the contents of the shipping carton If anything is missing or appears damaged contact an HP sales repre
68. o be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Laser devices All Hewlett Packard systems equipped with a laser device oun with safety standards including International Electrotechnical Commission IEC 825 With specitic regard to the laser the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product The product does not emit hazardous light the beam is totally enclosed during all modes of customer operation and maintenance Laser safety warnings Heed the following warning A WARNING To reduce the risk of exposure to hazardous radiation Do not try to open the laser device enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein e Allow only HP authorized service technicians to repair the laser device Compliance with CDRH regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufa
69. of the blower can damage the blades or the housing Only press on the outer edge of the blower To replace a blower 1 Align the blower guide post Figure 33 2 with the mounting hole next to the power supply connector Figure 33 1 2 Slide the blower onto the blower base Figure 33 4 until the mounting tabs Figure 33 3 snap into place 3 Verify that the blower starts and the power supply blower assembly LED is on 2500 Disk System user guide 59 J 000080000886866 AN 0008a 1 Mounting hole 3 Mounting tabs 4 2 Guide post 4 Blower base Figure 33 Replacing a blower Replacing a disk drive Before you begin Always use proper antistatic protection as described in the documentation that shipped with your system Do not remove more than one disk drive or drive blank from an operating DS2500 Doing so impacts air flow of the enclosure and may cause data loss HP recommends installing a disk of equal or greater capacity or a drive blank as soon as possible Prevent possible data loss by verifying that the disk to be removed is in a failed state EY IMPORTANT When the system boots HP UX retrieves the loop ID and WWN of each disk and stores the information for disk authentication When you replace a disk drive the authentication fails because the WWN has changed You must use fcmsutil to instruct the FC driver to ignore the authentication Removing a disk drive Record the loop ID of the disk d
70. oltage Europe 208 VAC 240 VAC 254 VAC 64 Specifications Table 17 AC input current and wattage Input voltage Nominal Maximum Amps Amps 60 Hz input 100 VAC JBOD 4 35 6 41 208 VAC North 2 03 2 94 America 50 Hz Input 120 VAC JBOD 220 VAC North America 230 VAC North America 240 VAC Europe Table 18 Output voltage and current specifications Specification Range Minimum Nominal Maximum 5 1 VDC Initial voltage steady state 5 13 VDC 1 0 A 5 18 VDC N A 5 23 VDC 26 0 A current 12 2 VDC Disk drive voltage Initial voltage steady state 12 13 VDC 1 0 A 12 25 VDC N A 12 37 VDC 26 0 A current 12 5 VDC Disk drive voltage Initial voltage steady state 12 25 VDC 0 0 A 12 50 VDC N A 12 75 VDC 2 0 A current Table 19 Power specifications Voltage Current Power Maximum continuous current 5 1 VDC with a minimum 26 0 A 132 W 12 2 VDC load of 0A 12 2 VDC with a minimum 5 28 0 A 342 W VDC load of 4A 12 5 VDC 2 0 A 25 W 499 W Total Maximum peak current simultaneous seek activity 5 1 VDC 26 0 A 132 W 12 2 VDC 43 0 A 524 W 12 5 VDC 2 0 A 25 W 681 W Total 2500 Disk System user guide 65 66 Specifications B Regulatory notices Federal Communications Commission FCC notice Part 15 of the Federal Communications
71. operation Port use and connections are configuration dependent see Cables and cabling on page 24 Each port is identified with a transceiver element number and its status is displayed on an LED Figure 5 Port 1 is the bottom loop port and port 2 is the top loop port Port 2 LED On indicates that a signal was detected at the top transceiver e Power LED On indicates that power is present on the LO module Port 1 LED On indicates that a signal was detected at the bottom transceiver 2500 Disk System user guide 19 E A 0107a Figure 5 I O module 1 Status LEDs 2 Port 2 3 Port 1 EY NOTE Although the I O modules are similar in appearance they are not interchangeable Physical differences between the modules require you to install I O module A at the right side of the enclosure behind drive bay 1 I O module B at the left side of the enclosure next to the EMU 20 Components Power supply and blower assembly Figure shows the power supply and blower assembly components 25206a Figure 6 Power supply and blower assembly components 1 Power supply assembly 4 Module latch 2 Status LED 5 Blower tabs 2 3 AC input connector with bail lock 6 Blower Features Only one operational power supply and one operational blower are required to keep the enclosure fully functional However in the event of a component fai
72. otice 4 rr ox oko xo Rom Eon ddr RUE ee RE Rd Ree ee eo 71 Hungarian notice 2 2 2 ll s s 44S Sos 72 lo EI MEN EE T AE e Soe 71 527299 2 71 72 ee WEE OB A O a e a e 72 Lithuanian notice A 72 Polish notice oo cx tog eye ok Aa o e ee e HO 73 Portuguese notice 2 2 2 ll 4 4 sos 73 Slovakian notice 5 60 E EC OE PEM COR D a D D GU UD OD T 73 Slovenian notice 4 2 5 29 ob mt eo GE X Ro EURO XL SUR RENE Rok tx OR Rede v 73 Spanish notice 3 om a a 74 Swedish notice x eie b A A He A e a ee 74 Germany noise declaration 74 Japanese notice 4 4 a ne e ea ds Re ee dd GA Re Res ew desk A A 74 Harmonics conformance Japan 2 4 2 oo k 2 4 o RA A X x o3 75 Taiwanese notice sos g e Sa amao n RG e ga e o a a a a a e a E 75 Japanese power cord nlite su ca ea a 75 Country specific certifications 75 C EMU generated error condition report 77 Error condition report format 24 44 5 4 008204 ALKON e X XU ox oy OE eoe P die Ee s 77 Correcting error conditions 78 Disk drive error conditions 4 4 3 dob A ge o oho Rom Ree RR E UR de cd 78 Power supply error conditions 78 Blower error conditions cm e bra x BODA AB PAN Lue ec dB 79 Temperature error conditions amp sov a a mea RR e OUR eS 80 EMU error conditions RTT 81 Resetting the EMU s gen o A RA a ERA 82 Transceiver error conditions aca e ie A A KA A UK a a 82 Voltage sensor and current sensor error conditions o a a ee ee 83 B
73. posal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Dutch notice Verwijdering van afgedankte apparatuur door priv gebruikers in de Europese Unie O mu Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden gedeponeerd bij het normale huishoudelijke afval U bent zelf verantwoordelijk voor het inleveren van uw afgedankte apparatuur bij een inzamelingspunt voor het recyclen van oude elektrische en elektronische apparatuur Door uw oude apparatuur apart aan te bieden en te recyclen kunnen natuurlijke bronnen worden behouden en kan het materiaal worden hergebruikt op een manier waarmee de volksgezondheid en het milieu worden beschermd Neem contact op met uw gemeente het afvalinzamelingsbedrijf of de winkel waar u het product hebt gekocht voor meer informatie over inzamelingspunten waar u oude apparatuur kunt aanbieden voor recycling Czechoslovakian notice Likvidace za zen soukrom mi dom c mi u ivateli v Evropsk unii mu Tento symbol na produktu nebo balen ozna uje v robek kter nesm b t vyhozen spolu s ostatn m dom c m odpadem Povinnost u ivatele je p edat takto ozna en odpad na p edem u
74. r en sb rn m sto pro recyklaci elektrick ch a elektronick ch za zen Okam it t d n a recyklace odpadu pom e uchovat p rodn prost ed a zajist takov zp sob recyklace kter ochr n zdrav a ivotn prost ed lov ka Dal informace o mo nostech odevzd n odpadu k recyklaci z sk te na p slu n m obecn m nebo m stsk m ad od firmy zab vaj c se sb rem a svozem odpadu nebo v obchod kde jste produkt zakoupili Estonian notice Seadmete j tmete k rvaldamine eramajapidamistes Euroopa Liidus mum See tootel v i selle pakendil olev s mbol n itab et k nealust toodet ei tohi koos teiste majapidamisj tmetega k rvaldada Teie kohus on oma seadmete j tmed k rvaldada viies need elektri ja elektroonikaseadmete j tmete ringlussev tmiseks selleks etten htud kogumispunkti Seadmete j tmete eraldi kogumine ja ringlussev tmine k rvaldamise ajal aitab kaitsta DEE ning tagada et ringlussev tmine toimub viisil mis kaitseb inimeste tervist ning keskkonda Lisateabe saamiseks 70 Regulatory notices selle kohta kuhu oma seadmete j tmed ringlussev tmiseks viia v tke palun hendust oma kohaliku linnakantselei majapidamisj tmete k rvaldamise teenistuse v i kauplusega kust Te toote ostsite Finnish notice Laitteiden h vitt minen kotitalouksissa Euroopan unionin alueella EE Jos tuotteessa tai sen pakkauksessa on t m merkki tuotetta ei saa h
75. r optic cables The EMU monitors and records disk enclosure status information EMU functions The primary functions of the EMU include Display or change the enclosure ID En Display or change the enclosure loop ID Monitor enclosure operation Detect report record and display enclosure error status conditions Implement automatic corrective actions for some conditions Provide a means for you to view error condition reports 2500 Disk System user guide Whenever the EMU detects a condition that could affect operation it performs the following operations Generates an audible alarm Displays status in visual indicators Generates an error condition report Reports the condition to the HP UX application software Controls and displays Figure 3 identifies the EMU displays controls and connectors Figure 3 EMU controls and displays 1 Status indicators a EMU heartbeat Flashing green signifies an operational EMU b DS2500 power Solid green signifies that the 5 VDC and 12 VDC signals are within an acceptable range c DS2500 fault Solid amber indicates that an enclosure error condition exists normally off 2 Alphanumeric display A two character display of the enclosure functions and status typically displays the enclosure ID 3 Function select push button and back light Enables you to specify what information appears in the alphanumeric display Pressing and releasing or tapp
76. re SEKR permits standard HP CSR part delivery is next business day Ask your support specialist it same business day delivery options are available in your area Replacement instructions are included in this chapter in spare kits and at htip www hp com If further assistance is required you can call the HP Technical Support Center and a support specialist will help you over the phone For more information about HP s Customer Self Repair program contact your local service provider For the North American program see the HP web site http www hp com go selfrepair CSR is available for most HP products currently under warranty For more information on warranty service see http h18006 www 1 hp com products storageworks warranty html Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory 2500 Disk System user guide 55 Best practices for replacing hardware components The following information will help you replace the hardware components on your DS2500 successfully Follow these tips any time you replace a component A CAUTION Removing a component significantly changes the air flow within the enclosure All components must be installed for the enclosure to cool properly If a component fails leave it installed until a repl
77. reached a temperature below the low temperature critical threshold The EMU has determined that the average temperature of two of the three component areas EMU disk drives and power supplies exceeds the critical level Enclosure shutdown is imminent e 0 7 identifies an EMU error 01 Because there is only one EMU in a DS2500 the element number is always 01 e ec is the error code Verity that the ambient temperature is in the range of 10 C to 35 C 50 F to 95 F Contact your HP authorized service representative An automatic shutdown and possible data corruption may result if the procedure below is not performed immediately 1 Ensure that all components are properly installed to maintain proper air flow Ensure that nothing is obstructing the air flow at either the front of the enclosure or the rear of the blowers Ensure that both blowers are operating properly the indicators are on Replace blower if necessary Verify that the ambient temperature is in the range of 10 C to 35 C 50 F to 95 F Contact your HP authorized service representative 2500 Disk System user guide 81 In most cases the corrective action for an EMU error is for an HP authorized service representative to replace the EMU Table 26 EMU error conditions Error condition code Severity Description Actions 07 01 02 Unrecoverable The Inter IC 12C bus is not processing data and the EMU
78. rive to be replaced Use Table 12 to determine the loop ID based on the enclosure ID and the bay in which the disk drive resides 60 Customer self repair Table 12 Disk drive loop IDs Enclosure Use ioscan fn to determine the device file HBA number Example 2 ioscan fn command HP Tachyon XL2 Fibre Cha HP A6826 60001 2Gb Dual Fibre Channel Adapter HP A6826 60001 2Gb Dual Fibre Channel Adapter ioscan fn Class I H W Path Driver S W State H W Type Description fc 0 0 6 0 0 td CLAIMED INTERFACE Storage Adapter dev td0 fc 1 0 6 2 0 fcd CLAIMED INTERFACE dev fcdl fc 2 0 6 2 1 fcd CLAIMED INTERFACE dev fcd2 nnel Mass Port PCI PCI X FC Port 1 Port PCI PCI X FC Port 2 Enter the following command to allow HP UX to ignore the disk authentication for the replacement disk fcmsutil dev device file replace dsk 1 disk loop ID For example if you are replacing the disk drive installed in bay 5 in an enclosure with an ID 2 attached to HBA VI enter fcmsutil dev tdl replace dek 1 4B Ur IMPORTANT You must run the femsutil replace_dsk command on all HBAs that can access the disk drive A CAUTION Spinning media can make the disk drive difficult to handle To avoid damaging the disk drive wait approximately 30 seconds for the media to stop rotating before removing the
79. ry compliance notices Canadian 69 European Union 69 Taiwan 75 WEEE recycling notices 70 regulatory notices 67 related documentation 9 relative humidity environmental specifications 63 a SFP 24 spare part procurement 56 specifications environmental 63 physical 63 power 64 status LEDs See LEDs Subscriber s choice HP 11 symbols in text 10 T technical support HP 10 temperature ambient 81 error condition 80 sensing 2 sensors 53 warning and shutdown 53 text symbols 10 transceiver 24 error conditions 82 status 50 troubleshooting 45 unrecoverable error 48 audible alarm 50 V voltage sensors 83 W warnings lasers radiation 68 rack stability 10 web sites HP documentation 9 11 HP storage HP Subscriber s choice 11 HP support 10 websites customer self repair 11 WEEE recycling notices 70 2500 Disk System user guide 89
80. s either not FC compatible or is unable to operate at the link rate established by the I O module Drive is missing from bay en If the drive is not FC compatible replace it with a FC compatible drive or a drive blank Replace the drive with a FC drive capable of operating at a link rate established by the I O module If the bay is ony install a drive or a drive blank Reseat the drive to ensure that it is properly installed 3 Install a replacement drive or drive blank 0 1 en 03 Information Drive removed after the HP UX software activated the drive lock Unlock the drive using HP UX software 0 1 en 04 Critical Loop A drive link rate incorrect The drive in bay en is capable of operating at the loop link rate established by I O module A but is running at a different rate 1 Reseat the drive to ensure that it is properly installed 2 Replace the drive Critical Loop B drive link rate incorrect The drive in bay en is capable of operating at the loop link rate established by I O module B but is running at a different rate Power supply error conditions The format of a power supply error condition report is 0 2 en ec 0 2 identifies a power supply error en identifies which power supply is affected 78 EMU generated error condition reports Reseat the drive to ensure that it is properly installed Replace the drive where From the back of
81. sentative The carton contains DS2500 disk enclosure with disk blanks I O modules EMU and power supply blower assemblies Two power cords FC SFPs HP StorageWorks 2500 Disk System read me first document Snap in rail kit Eight round hole conversion pins Rack template 2500 Disk System user guide 25 Locate the following components which were ordered separately Disk drives FC cables FC cable labels Installing the DS2500 This section describes the procedure to install the DS2500 Installing the snap in rails page 26 Reducing the enclosure weight page 29 Installing the DS2500 in the rack page 31 Connecting the cables page 33 Setting the enclosure ID En page 34 Setting the enclosure loop ID Li page 35 E 253 SE os Verifying the installation page 36 NOTE HP recommends that you install the heaviest components low in the rack to ensure rack stability Installing the snap in rails CXO8193A 1 Left rack rail 2 Right rack rail 3 Pins for round hole rack conversion 8 Figure 10 Contents of snap in rail mounting kit You can identify the left and right rack rails by the markings L and R stamped into the sheet metal EY NOTE The rail kit contains adapter brackets that are used when mounting some devices in the rails however these brackets are not used when mounting a DS2500 26 Installation Converting the rails for round hole racks By default the rack ra
82. sion Fr You can use the firmware revision Fr display group to determine the version of EMU firmware To view the EMU firmware revision 1 2 3 Tap the bottom push button until the alphanumeric display shows Fr Tap the top push button to cycle through four pairs of digits that indicate the firmware revision The first pair of digits is the major version number displayed with both decimal points off for example 01 The second pair of digits is the minor version number displayed with the left decimal point off and the right decimal point on for example 01 The third pair of digits is the first half of the build number displayed with the left decimal point on and the right decimal point off for example 0 1 The fourth pair of digits is the second half of the build number displayed with both decimal points on for example 0 1 For example EMU firmware revision 2 2 68 is displayed as 02 02 0 06 8 The display cycle is repeated if the top push button is tapped again To exit the firmware revision display press and release the bottom push button The display returns to Fr Error condition report Er You can use the error condition report Er display group to determine the source of an error When an error occurs the EMU generates an error condition report You can use the push buttons view the six digit error condition report The first two digits identify the component or element type et t
83. status Figure 8 Table 2 provides a description of each status indicator 22 Components 1 Ready 2 Online 3 Fault Figure 8 Disk drive status indicators Table 2 Disk drive status indicator descriptions Status indicator Description 4 Flashing indicates that the disk drive is being accessed Ready On indicates that the drive is idle Onli 0 On indicates that the disk drive is online and operating nline normally Off indicates that there is a problem This disk drive is not connected to an HBA 45 1 VDC is not detected The drive is not properly installed in the enclosure Ka On indicates a disk drive failure Fault Additional status codes are described in Disk drives on page 51 2500 Disk System user guide 23 Drive blanks To maintain proper air flow in the enclosure a drive blank must be present in each bay that does not contain a disk drive CXO6824B Figure 9 Drive blank Cables and cabling The DS2500 uses 50 micron um diameter multimode fibre cables The input port connects to an HBA or the previous enclosure in the loop and the output port connects to the next enclosure or an HBA on the loop Transceivers The DS2500 uses a short wavelength fiber optic transceiver called a Small Form factor pluggable SFP that does not pose a threat to the human eye SFPs are installed in the I O module ports 24 Components 3 Installation This chapter includes the followi
84. storage click Disk Storage Systems 3 Click 2500 Disk System For installation instructions double click on the firmware description and then select the Release Notes tab The DS2500 is supported with 2 Gb and 4 Gb Host Bus Adapters HBAs For a list of supported HBAs see the DS2500 QuickSpecs on the HP storage web site http www hp com support manuals In the Storage section click Disk Storage Systems and then select your product In the Resources for my selected product section select See more and then HP product bulletins QuickSpecs Disk drives The DS2500 supports high speed FC disk drives For a list of supported disk drives see the DS2500 QuickSpecs on the HP storage web site http www hp com support manuals In the Storage section click Disk Storage Systems and then select your product In the Resources for my selected product section select See more and then HP product bulletins QuickSpecs 16 Overview 2 Components This chapter contains information about the components of the DS2500 including List of parts page 17 EMU page 17 I O modules page 19 Power supplies and blowers page 21 FC disks page 22 Cables and cabling page 24 Transceivers page 24 List of parts EMU The DS2500 consists of A Dual loop chassis 14 disk bays Up to 14 FC disk drives Drive blanks An EMU 2 1 O modules 2 power supplies 2 blowers Small Form factor Pluggable SFP transceivers Fibe
85. tended HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site http www hp com support Collect the following information before calling Technical support registration number if applicable Product serial numbers Product model names and numbers Error messages e Operating system type and revision level Detailed questions For continuous quality improvement calls may be recorded or monitored 10 About this guide Customer self repair HP customer self repair CSR programs allow you to repair your StorageWorks product If a CSR part needs replacing HP ships the part directly to you so that you can install it at your convenience Some parts do not quality for CSR Your HP authorized service provider will determine whether a repair can be accomplished by CSR For more information about CSR contact your local service provider For North America see the CSR website http www hp com go selfrepair Subscription service HP strongly recommends that customers register online using the Subscriber s choice web site http www hp com go e updates Subscribing to this service provides you with e mail updates on the latest product enhancements newest driver versions and firmware documentation updates as well as instant access to numerous other product resources After subscribing locate your products by selecting Business support and then Storage under Prod
86. that shipped with your system Removing the drive blanks To remove a drive blank 1 Grasp the drive blank by the two tabs Figure 15 2 Lift up on the bottom tab and pull the blank out of the enclosure 2500 Disk System user guide 29 WWW EE 25205a Figure 15 Drive blank Removing the power supply blower assemblies To remove a power supply blower assembly 1 Lift the mounting latch Figure 16 2 grasp the blower and pull the power supply blower assembly out of the enclosure 2 Place the power supply blower assembly on an antistatic work space 1 Power cord lock 2 Mounting latch 3 Blower Figure 16 Removing a power supply blower assembly Removing the EMU To remove the EMU 1 Grasp the EMU handle Figure 17 1 and taking care not to tilt it pull the EMU module straight out of the enclosure Figure 17 2 2 Place the EMU on an antistatic surface 30 Installation Figure 17 Removing the EMU Removing the I O modules To remove an I O module 1 Grasp the I O module handle Figure 18 1 press down on the module latch Figure 18 2 and pull the I O module straight out of the enclosure Figure 18 3 Take care not to tilt the module or bring it in contact with the sides of the rack or other components 2 Place the I O module on an antistatic surface Figure 18 Removing an I O module Installing the DS2500 in the rack A WARNING A DS2500 without components insta
87. the alphanumeric display If the loop ID is set to the correct value based on the enclosure ID skip to Step 6 otherwise continue with Step 4 Press and hold the top push button until the alphanumeric display blinks Ek the top push button until the loop ID that corresponds with the enclosure ID is displayed see Table 3 TIP You can press and hold the top push button to scan through the numbers quickly Release the push button as the desired loop ID approaches and tap the push button until the correct loop ID appears To exit the loop ID display tap the bottom push button The display returns to Li Tap the bottom push button until the alphanumeric display is En Tap the top push button The enclosure ID appears in the alphanumeric display 2500 Disk System user guide 35 9 Disengage the power cord locks and remove both AC power cords from the power supplies for approximately 15 seconds 10 Reattach the AC power cords to the power supplies and engage the power cord locks 11 Verify that the server recognizes the DS2500 enclosure with the updated settings Disk drive loop ID The EMU assigns a loop ID to each disk drive based on the enclosure ID and bay in which the disk is installed HP UX stores the loop ID and WWN of each disk and uses them to authenticate the disk Verifying the installation Use TOSCAN to verify that the S W state of the disks is CLAIMED Adding drives to an existing DS2500
88. the backplane The EMU should display any enclosure condition report within two minutes Transceiver error conditions The format of a transceiver condition report is O F en ec where e Q F identifies a transceiver error en identifies which transceiver is affected see Figure 37 e ec is the error code 82 EMU generated error condition reports co 1 E S B E B 710 O E 7 h U N Transceiver 01 Transceiver 02 Transceiver 03 Transceiver 04 CXO7461A Figure 37 Transceiver element numbers Table 27 Transceiver error conditions Error condition code Severity Description Actions 0 F en 01 Critical Transceiver en is incompatible with the I O module 0 F en 02 Critical Transceiver en can not detect a data signal O F en 03 O F en 04 Critical Critical Fibre Channel DS2500 bus fault involving transceiver en The EMU detects that transceiver en has been removed Contact your HP authorized service representative Install a new transceiver O F en 05 Critical An invalid Fibre Channel character was detected in the incoming data stream on transceiver en
89. the condition report is removed from the queue You can the use the EMU push buttons to display the condition report in the alphanumeric display EY IMPORTANT Always record the 6 digit error code and call your HP service representative for a plan of action See Error condition report Er on page 42 for information about viewing the error condition reports To decode the error condition report see Appendix C Correcting the error removes the condition report from the error queue An information error doesn t require repair and is removed from the queue after a fixed period of time Status indicators LEDs indicating DS2500 status are located on the front and rear of each enclosure 48 Troubleshooting Enclosure status icons are located on the front lower right of the enclosure These same icons can be seen from the rear of the enclosure on the top of the EMU Table 7 shows the enclosure icons e Table 8 describes the status of these icons and recommended action for each Table 7 Enclosure status icon displays Icon Flashing EMU heartbeat icon green LED Enclosure power icon green LED Enclosure fault icon orange LED Table 8 EMU status indicators EMU heartbeat Power green Fault amber Status and recommended actions green Flashin Flashin Flashin The EMU locate function is active g g g Flashin On Off The EMU is operational the enclosure g U is op power is correct
90. uct Category Other HP web sites For additional information see the following HP web sites e htip www hp com e htip www hp com go storage e htip www hp com support manvals e htip www hp com support downloads Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to storagedocs feedback hp com All submissions become the property of HP 2500 Disk System user guide 12 About this guide 1 Overview This chapter includes the following topics General description page 13 Features page 13 e Components page 14 e Status indicators page 15 e System requirements page 15 General description The DS2500 is a dual redundant Fibre Channel FC loop storage system used on systems running HP UX operating system software The DS2500 occupies 3 EIA units in a standard 19 inch rack Up to 14 disk drives can be mounted in the front of the enclosure Up to 4 DS2500s can be daisy chained together to create a storage ring Features The DS2500 disk enclosure provides e Redundant power supplies and blowers Only one operational power supply and one operational blower are required for the DS2500 to function FC disk drives that can be added or replaced with the system on although the affected file systems must be taken offline Environmental services sensors that monitor the disk enclosure and provide real time error reporting
91. ve 8 7 en 02 Critical I O module en is unable to communicate with the EMU 8 7 en 10 Noncritical I O module en NVRAM read error 8 7 en 11 Noncritical I O module NVRAM en write error 8 7 en 12 Noncritical I O module en NVRAM read error 8 7 en 13 Noncritical I O module en has been removed 2500 Disk System user guide 85 86 EMU generated error condition reports Index A AC power specifications 65 adding disk drives 37 air quality environmental specifications 63 alphanumeric display 18 39 ambient temperature environmental specifications 63 shipping and storage 64 antistatic protection 56 audible alarm Au enabling 41 muting 41 sound patterns 50 audience 9 backplane error conditions 84 bays 14 blower 21 error conditions 79 removing 58 replacing 59 speed 21 status LED 21 Es cables FCC compliance statement 68 fibre optic 24 catastrophic errors 52 CDRH compliance regulations 68 Center for Devices and Radiological Health 68 certification product labels 75 components listing of 17 condition report See error condition report Er viewing 42 conventions document 9 text symbols 10 cooling 21 country specific certifications 75 critical error 48 audible alarm 50 current sensors 83 customer self repair 11 customer self repair CSR 55 blower 58 defective part return 57 disk drive 60 power supply 57 spare part procurement 56
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