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HP 1510v User's Manual

1. 75 Prepare your HP All in One for shipment 72 If after contacting HP Customer Support or returning to the point of purchase you are requested to send your HP All in One in for service please follow the steps below to avoid further damage to the HP product 2999 Note This information does not apply to customers in Japan For information on service Ez options in Japan see HP Quick Exchange Service Japan 1 Turn on the HP All in One Disregard steps 1 through 7 if your HP All in One will not turn on You will not be able to remove the print cartridges Proceed to step 8 HP PSC 1500 All in One series User Guide 9 10 Open the print carriage access door Wait until the print carriage is idle and silent and then remove the print cartridges from their slots For information on removing the print cartridges see Replace the print cartridges Place the print cartridges in print cartridge protectors or an airtight plastic container so they will not dry out and put them aside Do not send them with the HP All in One unless the HP customer support call agent instructs you to Close the print carriage access door and wait a few minutes for the print carriage to move back to its home position on the left side 39 Note Make sure the scanner has returned to its parked position before turning off EX the HP All in One Press the On button
2. 0570 000511 03 3335 9800 9 00 5500 10 00 5 00 ET 1 1 3 NM
3. VCC Notice to users in Korea SHHZ BS 7171 0 2 2 HY47PS22 AX Ae SSS HE 7 24 FARGO SE SE AAAA ASS UU c E 2 E T 2 c lt Q o E 82 HP PSC 1500 All in One series Declaration of conformity European Economic Area DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 invent Manufacturer s Name Hewlett Packard Company Manufacturer s Address 16399 West Bernardo Drive San Diego CA 92127 USA Regulatory Model Number SDGOB 0502 Declares that the product Product Name HP PSC 1500 All in One series Conforms to the following Product Specifications Safety IEC 60950 1 2001 EN 60950 1 2002 UL 60950 1999 CAN CSA 22 2 No 60950 1 03 GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class B CISPR 24 1997 EN 55024 1998 A1 2001 IEC 61000 3 2 2000 EN 61000 3 2 2000 IEC 61000 3 3 A1 2001 EN 61000 3 3 A1 2001 FCC Part 15 Class B ICES 003 Issue 2 GB9254 1998 o 2 3 le 2 e 3
4. Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced gt gt lt q gt 4 m m ALINIT DJPYOEd 119IASH HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country region where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer User Guide 85 Chapter 15 Limitation of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Limitation of liability To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVI
5. For more information about clearing paper jams see Paper troubleshooting Em o o T o c ke T Le i e l 20 HP PSC 1500 All in One series 5 Use a PictBridge camera This HP All in One supports the PictBridge standard which allows you to connect any PictBridge compliant camera and print photos without using your computer Check your camera s user guide to see if it supports PictBridge capability Your HP All in One features a PictBridge camera port on the front of the device as shown below D 2 a W 2 a e SA PE PictBridge Se Note The camera port only supports USB equipped digital cameras that Ez support PictBridge It does not support other types of USB devices If you attach a USB device that is not a compatible digital camera to the camera port an error message appears on your computer screen Connect a digital camera The HP All in One supports the PictBridge standard which lets you connect any PictBridge compatible camera to the camera port and print JPEG photos contained on the memory card in the camera We recommend you connect your camera s power cable to the camera to conserve battery power 1 Make sure the HP All in One is turned on and that the initialization process is finished 2 Connect your PictBridge compatible digital camera to the camera port on the front of your HP All in One using the USB cable supplied with your camera 3 Turn
6. 151 25 Maroussi Athens Hewlett Packard Sverige AB Skalholtsgatan 9 S 164 97 Kista Italia Hewlett Packard Italiana S p A Via G Di Vittorio 9 20063 Cernusco sul Naviglio Milano United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Polska Hewlett Packard Polska Sp z 0 0 ul Szturmowa 2A 02 678 Warszawa Wpisana do rejstru przedsiebiorcow w Sadzie Rejonowym dla m st Warszawy XX Wydzial Gospodarczy pod numerem KRS 0000016370 Hungary Hewlett Packard Magyarorszag Kft 1117 Budapest Neumann J u 1 Lietuva UAB Hewlett Packard Seimyniskiu g 21B 09200 Vilnius Latvia Hewlett Packard SIA Palasta iela 7 Riga LV 1050 Slovensk republika Hewlwtt Packard Slovakia s r o Mileti ova 23 826 00 Bratislava eska republika HEWLETT PACKARD s r o Vysko ilova 1 1410 140 21 Praha 4 Estonia HP Oy Eesti Filiaal Estonia pst 1 EE 10143 Tallinn tel 372 6 813 820 User Guide 87 gt gt lt q gt 4 m m ALINIT DJPYOEd 119IASH m E Im G x G a E z x E Z W W lt E n gt H S lt Chapter 15 continued fax 372 6 813 822 Slovenia Hewlett Packard d o o Tivolska cesta 48 1000 Ljubliana Cyprus Kibris Hewlett Packard Hellas E 1 E Voriou Epirou 76 151 25 Maroussi Athens Greece Malta He
7. 5 lt o v L 5 1 Oo 5 o E le 7 E lt a I Em 5 S gt E S 9 Chapter 11 Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust smudges and stains off the case The interior of the HP All in One does not require cleaning Keep fluids away from the control panel and the interior of the HP All in One Warning To avoid damage to painted parts of the HP All in One do not use alcohol or alcohol based cleaning products on the control panel lid or other painted parts of the device Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge The ink supply level shows an estimate of the amount of ink remaining in the print cartridges x Lo Tip You can also print a self test report to see if your print cartridges might E need to be replaced For more information see Print a self test report To check the ink levels from the HP Director Windows 1 Inthe HP Director or HP Solution Center click Settings point to Print Settings and then click Printer Toolbox EA Note You can also open the Printer Toolbox from the Print Properties Ez dialog box In the Print Properties dialog box click the Services tab and then click Service this device 2 Click the Estimated Ink Level tab The estimated ink levels for the print cartridges appear To check the ink levels from th
8. E o ES E a 30 HP PSC 1500 All in One series 8 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer You can scan just about anything photos magazine articles text documents and even 3D objects as long as you are careful not to scratch the glass on your HP All in One You can use the scanning features of your HP All in One to do the following Scan text from an article into your word processor and quote it in a report Print business cards and brochures by scanning a logo and using it in your publishing software e Send photos to friends and relatives by scanning your favorite prints and including them in e mail messages e Create a photographic inventory of your house or office or archive treasured photos in an electronic scrapbook To use the scan features your HP All in One and computer must be connected and turned on The HP All in One software must also be installed and running on your computer prior to scanning To verify that the HP All in One software is running ona Windows computer look for the HP Digital Imaging Monitor in the system tray at the lower right side of the screen near the time On a Mac the HP All in One software is always running Se Note Closing the HP Windows system tray icon can cause your HP All in Ez One to lose some of its scan functionality and result in the No Connection error message If this happens you c
9. The Digital Imaging Monitor does not appear in the system tray Solution If the Digital Imaging Monitor does not appear in the system tray start the HP Director or HP Solution Center to check whether or not essential icons are there For more information see the Use the HP Director section of the HP Image Zone Help that came with your software The system tray normally appears at the bottom of the desktop ELOJ 299 4 04PM Uninstall and reinstall the software If your installation is incomplete or if you connected the USB cable to the computer before prompted by the software installation screen you might need to uninstall and then reinstall the software Do not simply delete the HP All in One program files from your hard drive Make sure to remove them properly using the uninstall utility provided in the HP All in One program group A reinstall can take from 20 to 40 minutes for both Windows and Mac computers There are three methods to uninstall the software on a Windows computer To uninstall from a Windows computer method 1 1 Disconnect your HP All in One from your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 2 On the Windows taskbar click Start Programs or All Programs XP Hewlett Packard HP PSC 1500 All in One series uninstall software Follow the onscreen instructions 4 If you are asked whether you would like to remove shared files click No Other pr
10. black and white In this example the HP All in One is used to copy a two page black and white original To copy a two page document from the control panel Make sure you have paper loaded in the paper tray Load the first page of your original face down on the right front corner of the glass Press Start Copy Black Remove the first page from the glass and load the second page Press Start Copy Black em n D et gt o S M lt h o o NEON Make a borderless copy of a photo For the best quality when copying a photo load photo paper in the paper tray and then use the Type button to select Photo Paper You might also want to use the photo print cartridge for superior print quality With the tri color and photo print cartridges installed you have a six ink system For more information see Use a photo print cartridge To copy a photo from the control panel 1 Load photo paper in the paper tray ES Note In order to make a borderless copy you must have photo paper loaded 2 Load your original photo face down on the right front corner of the glass Position the photo on the glass so the long edge of the photo is along the front edge of the glass 3 Press the Type button to select Photo Paper Note When Photo Paper is selected the HP All in One defaults to the E Borderless setting 4 Press Start Copy Color User Guide 25 Cha
11. or otherwise disturb your device while the update is occurring Note If you disrupt the update or an error message indicates the update Ez failed call HP support for assistance After your HP All in One restarts the Update Complete screen appears on your computer and a test page prints from your device 7 Your device is updated It is now safe to use your HP All in One Device update Mac The device update installer provides a means to apply updates to your HP All in One as follows 1 Use your Web browser to download an update for your HP All in One from www hp com support 2 Double click the downloaded file The installer opens on your computer 3 Follow the onscreen prompts to install the update to your HP All in One 4 Restart the HP All in One to complete the process a o z o o e gt o S e 3 9 o 5 User Guide 65 Chapter 12 c E Em 2 E D 5 9 lt 2 Q 5 e E 66 HP PSC 1500 All in One series 13 Get HP support Hewlett Packard provides Internet and phone support for your HP All in One This chapter provides information on how to get support from the Internet contact HP customer support access your serial number and service ID call in North America during warranty call HP Japan customer support call HP Korea customer support call elsewhere in the world call Australia post warranty and prepare your HP All in One
12. region Greece international 30 210 6073603 Syria 971 4 366 2020 Guatemala 1 800 711 2884 Taiwan 886 2 8722 8000 0800 010 055 Hong Kong SAR 852 2802 4098 Thailand 0 2353 9000 Hungary 36 1 382 1111 Trinidad amp Tobago 1 800 711 2884 India 91 80 8526900 Tunisia 216 71 89 12 22 India toll free 1600 4477 37 Turkey 90 216 579 71 71 Indonesia 62 21 350 3408 Ukraine Kiev 7 380 44 4903520 Ireland www hp com support United Arab Emirates 800 4520 70 HP PSC 1500 All in One series continued Country Region HP technical support Country Region HP technical support Israel 972 0 9 830 4848 United Kingdom www hp com support o Italy www hp com support United States 1 800 474 6836 1 800 HP invent 2 3 Jamaica 1 800 711 2884 Venezuela 0 800 474 6836 0 800 e HP invent Japan 81 3 3335 9800 Venezuela Caracas 58 212 278 8666 Jordan 971 4 366 2020 Vietnam 84 8 823 4530 Korea 82 1588 3003 W Africa 351 213 17 63 80 Kuwait 971 4 366 2020 Yemen 971 4 366 2020 Lebanon 971 4 366 2020 1 This Call Center supports French speaking customers from the following countries Morocco Tunisia and Algeria 2 Dial the first number then wait for the second dial tone before dialing the second number for a free toll call Call in Australia under warranty and post warranty If your product is under warranty call 1300 721 147 If your product is not under warra
13. service coverage begins on product purchase date and must be purchased within a limited time of product purchase For more information e Inthe U S dial 1 866 234 1377 to speak to an HP advisor e Outside the U S please call your local HP Customer Support office See Call elsewhere in the world for a list of international Customer Support numbers e Go to the HP website www hp com support If prompted choose your country region and then find warranty information Returning your HP All in One for service Before returning your HP All in One for service you must call HP Customer Support See HP customer support for steps to take before calling Customer Support 299 Note This information does not apply to customers in Japan For information on service Ez options in Japan see HP Quick Exchange Service Japan User Guide 67 Chapter 13 HP customer support Software programs from other companies might be included with your HP All in One If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company If you need to contact HP Customer Support do the following before you call 1 Make sure that a Your HP All in One is plugged in and turned on b The control panel overlay is firmly and correctly attached c The specified print cartridges are installed correctly d The recommended paper is properly loaded in the paper tray 2 Reset your HP All in
14. 1 Oo 5 When you want to print regular text documents swap the black print cartridge back in Use a print cartridge protector to keep your print cartridge secure when it is not being used e For more information on purchasing a photo print cartridge see Order print cartridges e For more information on replacing print cartridges see Replace the print cartridges e For more information on using the print cartridge protector see Use the print cartridge protector User Guide 47 o E le 7 E lt a I Em 5 S gt E S 9 Chapter 11 Use the print cartridge protector In some countries regions when you purchase a photo print cartridge you might also receive a print cartridge protector In other countries regions a print cartridge protector comes in the box with your HP All in One If neither your print cartridge nor your HP All in One came with a print cartridge protector you can order one from HP Support Go to www hp com support The print cartridge protector is designed to keep a print cartridge secure and prevent it from drying out when it is not being used Whenever you remove a print cartridge from the HP All in One with the intention of using it again later store it in the print cartridge protector For example store the black print cartridge in a print cartridge protector if you are removing it so you can print high quality photos with the photo and tri color print cartridges To insert
15. Best three stars produces the highest quality for all paper and eliminates the banding striping effect that sometimes occurs in solid areas Best copies slower than the other quality settings To change the copy quality from the control panel 1 2 3 4 Make sure you have paper loaded in the paper tray Load your original face down on the right front corner of the glass Press the Quality button to select fast one star normal two stars or best three stars Press Start Copy Black or Start Copy Color Make multiple copies of the same original You can set the number of copies from the control panel or from the HP Image Zone software 24 To make multiple copies of an original from the control panel 1 2 3 Make sure you have paper loaded in the paper tray Load your original face down on the right front corner of the glass Press the Copies button to increase the number of copies up to a maximum of 9 s Lo Tip Use the HP Image Zone software to set the number of copies higher than 9 If the number of copies is greater than 9 only the last digit of the number of copies is displayed on the control panel Press Start Copy Black or Start Copy Color In this example the HP All in One makes six copies of the original 10 x 15 cm 4 x 6 inch photo HP PSC 1500 All in One series a Copy a two page document You can use the HP All in One to copy a single or multiple page document in color or
16. Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support 2 Load the print cartridge alignment sheet on the right front corner of the glass with the top of the page to the right 3 Press the Start Scan button The HP All in One aligns the print cartridges Recycle or discard the print cartridge alignment sheet Clean the print cartridges Before cleaning the print cartridges print a self test page For more information see Print a self test report If the self test report indicates a problem clean the print cartridges using the HP Image Zone software For more information see the HP Image Zone Help If you continue to have problems clean the print cartridge contacts and the area around the nozzles For more information see the HP Image Zone Help 2 3 et 5 lt o v L 5 1 Oo 5 User Guide 49 Chapter 11 Q aul lt a lt Lu 3 gt G sS G 50 HP PSC 1500 All in One series 42 Troubleshooting information This chapter contains troubleshooting information for the HP All in One Specific information is provided for installation and configuration issues and some operational topics For more troubleshooting information see the onscreen HP Image Zone Help file that came with your software Many issues are caused when the HP All in One is connecte
17. Environmental product stewardship program This section provides information on protecting the environment ozone production energy consumption paper use plastics material safety data sheets and recycling programs Protecting the environment Hewlett Packard is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment For more information visit HP s Commitment to the Environment website at www hp com hpinfo globalcitizenship environment index html Ozone production This product generates no appreciable ozone gas 03 Energy consumption Energy usage drops significantly while in ENERGY STARO mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy efficient office products Ce ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency User Guide 79 o LO 3 le 2 e 3 o S 5 c E 2 E T 2 c lt Q o E Chapter 14 For more information on ENERGY STAR guidelines go to the following website www energystar gov Paper use This product is suited for the use of recycled pa
18. FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help For more information contact the Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U
19. Peru 0 800 10111 Mississauga number User Guide 69 yoddns dH 199 E 9 o o 5 a I po 9 Chapter 13 continued Country Region HP technical support Country Region HP technical support Caribbean amp Central www hp com support Philippines 632 867 3551 America Chile 800 360 999 Poland 48 22 5666 000 China 021 38814518 Portugal www hp com support 8008103888 Colombia 01 800 51 474 6836 Puerto Rico 787 474 8570 01 800 51 HP invent 1 877 232 0589 Costa Rica 0 800 011 1046 Qatar 971 4 366 2020 Czech Republic 420 261307310 Romania 40 21 315 4442 Denmark www hp com support Russian Federation Moscow 7 095 7973520 Dominican Republic 1 800 711 2884 Russian Federation St 7 812 3467997 Petersburg Ecuador Andinatel 1 999 119 Saudi Arabia 800 897 1444 800 711 2884 Ecuador Pacifitel 1 800 225 528 Singapore 65 62725300 800 711 2884 Egypt 20 2 532 5222 Slovakia 421 2 50222444 English International www hp com support South Africa RSA 086 0001030 Finland www hp com support South Africa Outside 27 11 2589301 Republic France www hp com support Spain www hp com support Germany www hp com support Sri Lanka fax to 65 6275 6707 Greece Cyprus to 800 9 2649 Sweden www hp com support Athens toll free Greece inside country 801 11 22 55 47 Switzerland www hp com support
20. S 1 3 2 o gt o Q lt a lt Chapter 1 continued Label Description 8 Glass 9 Lid 10 Rear clean out door 11 Rear USB port 12 Power connection Control panel overview Label Name and Description 1 Check Paper Check Print Cartridge Indicates the need to load paper remove a paper jam reinsert the print cartridge replace the print cartridge or close the print carriage access door 2 Cancel Resume button Stop a job or exit settings In certain situations for example after clearing a paper jam this button resumes printing 3 Type button Change the paper type setting to match the type of paper loaded in the paper tray plain or photo paper The default setting is plain paper 4 Quality button Change the copy quality The default quality for plain paper is Normal two stars The default quality for photo paper is Best three stars HP PSC 1500 All in One series continued Label Name and Description 5 Size button Change the image size to 100 fit it to the page or print borderless images The default setting is 100 for plain paper and print borderless images for photo paper Copies button Specify the desired number of copies Start Copy Black button Start a black copy job NN G Start Scan button Start a scan job Start Copy Color button Start a color copy job Status ligh
21. a file or print it For more information on using the HP Image Zone see the onscreen HP Image Zone Help Stop scanning 23 To stop scanning press the Cancel Resume button on the control panel or in the HP Image Zone software click Cancel 32 HP PSC 1500 All in One series 9 Use HP Instant Share HP Instant Share makes it easy to share photos with family and friends Using the HP Image Zone software installed on your computer select one or more photos to share select a destination for your photos and then send the photos on their way You can even upload your photos to an online photo album or an online photo finishing service Availability of services varies by country region em x UV 5 o 2 gt n With HP Instant Share E mail family and friends always get photos they can view no more large downloads or images that are too big to open An e mail message with thumbnail images of your photos is sent with a link to a secure Web page where family and friends can easily view share print and save the photos Overview If your HP All in One is USB connected you can share photos with friends and relatives using your device and the HP Image Zone software installed on your computer A USB connected device is an HP All in One that is connected to a computer by means of a USB cable and relies on the computer for access to the Internet Use HP Instant Share to s
22. applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP
23. e El T 1 Tip You can easily select the appropriate options for your print job by Ta choosing one of the predefined print tasks on the Printing Shortcuts tab Click a type of print task in the What do you want to do list The default settings for that type of print task are set and summarized on the Printing Shortcuts tab If necessary you can adjust the settings here or you can make your changes on the other tabs in the Properties dialog box 6 Click OK to close the Properties dialog box 7 Click Print or OK to begin printing To print from the software application you used to create your document Mac 1 Make sure you have paper loaded in the paper tray User Guide 27 Lu 2 gt 2 E o Lu 3 o gt E o ES o Chapter 7 2 Select the HP All in One in the Chooser OS 9 Print Center OS X v10 2 or earlier or Printer Setup Utility OS X v10 3 or later before you begin printing 3 From the File menu in your software application choose Page Setup The Page Setup dialog box appears allowing you to specify the paper size orientation and scaling 4 Specify the page attributes Choose the paper size Select the orientation Enter the scaling percentage So Note For OS 9 the Page Setup dialog box also includes options to print Ez a mirrored or reversed version of the image and to adjust the page margins for two sided printing 5 Click OK 6 Fro
24. for EU countries regions Listed below are the names and addresses of the HP entities which grant HP s Limited Warranty manufacturer s warranty in your country You may also have statutory legal rights against the seller on the basis of the purchase agreement in addition to the manufacturer s warranty which are not restricted by this manufacturer s warranty Belgique Luxembourg Ireland Danmark Hewlett Packard Belgium BVBA Hewlett Packard Ireland Ltd Hewlett Packard A S SPRL 30 Herbert Street Kongevejen 25 Luchschipstraat 1 IRL Dublin 2 DK 3460 Birkeroed Rue de l aeronef B 1140 Bruxelles 86 HP PSC 1500 All in One series continued Nederland Hewlett Packard Nederland BV Startbaan 16 1187 XR Amstelveen NL France Hewlett Packard France 1 Avenue du Canada Zone d Activite de Courtaboeuf F 91947 Les Ulis Cedex Portugal Hewlett Packard Portugal Sistemas de Inform tica e de Medida S A Edificio D Sancho Quinta da Fonte Porto Salvo 2780 730 Paco de Arcos P Oeiras Deutschland Hewlett Packard GmbH sterreich Hewlett Packard Ges m b H Espa a Hewlett Packard Espa ola S L Herrenberger StraRe 110 140 Lieblgasse 1 C Vicente Aleixandre 1 D 71034 B blingen A 1222 Wien Parque Empresarial Madrid Las Rozas 28230 Las Rozas E Madrid Suomi Greece Sverige Hewlett Packard Oy Piispankalliontie 17 FIN 02200 Espoo Hewlett Packard Hellas E 1 E Voriou Epirou 76
25. for shipment If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product you can contact one of the HP support services listed in the following pages Some support services are available only in the U S and Canada while others are available in many countries regions worldwide If a support service number is not listed for your country region contact your nearest authorized HP dealer for help yoddns dH 199 Get support and other information from the Internet If you have Internet access you can get help from www hp com support This website offers technical support drivers supplies and ordering information Warranty support To obtain HP repair service you must first contact an HP service office or an HP Customer Support Center for basic troubleshooting See HP customer support for steps to take before calling Customer Support 399 Note 1 This information does not apply to customers in Japan For information on EX service options in Japan see HP Quick Exchange Service Japan Note 2 For more information on the HP limited warranty please see the printed User Guide that came with your device Warranty upgrades Depending on your country region HP might offer for an additional fee a warranty upgrade option that extends or enhances your standard product warranty Available options might include priority phone support return service or next business day exchange Typically
26. mail message using an e mail application installed on your computer Note For more information see the HP Imaging Gallery section in the E onscreen HP Photo and Imaging Help To use the e mail option within the HP Image Zone 1 Select the HP Image Zone icon from the Dock The HP Image Zone opens on your desktop 2 Inthe HP Image Zone click the Services button at the top of the window A list of applications appears in the lower part of the HP Image Zone 3 Choose HP Gallery from the list of applications The HP Photo and Imaging Gallery opens on your computer 4 Select one or more images to share For more information see the onscreen HP Photo and Imaging Help 5 Click E mail The e mail program on your Mac opens Send the images as an e mail attachment by following the prompts on your computer screen Share images using the HP Director Mac OS 9 2 2 Share images with anyone who has an e mail account Simply start the HP Director and open the HP Gallery Then create a new e mail message using an e mail application installed on your computer 36 HP PSC 1500 All in One series User Guide Eua Note For more information see the HP Imaging Gallery section in the Ez onscreen HP Photo and Imaging Help To use the e mail option within the HP Director 1 Double click the HP Director shortcut on your desktop The HP Director menu opens on your desktop 2 Double click HP Gallery The HP Photo and Imaging Gallery opens on your deskt
27. o S 5 Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EC the EMC Directive 89 336 EC and carries the CE marking accordingly 1 The product was tested in a typical configuration 2 Please refer to the declaration of similarity DoS for all tested power supplies 06 Jan 2005 San Diego Regulatory Manager Date European Contact for regulatory topics only Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 D 71034 B blingen Germany FAX 49 7031 14 3143 User Guide 83 Chapter 14 c 9 E 2 E T 2 c Z o o E 84 HP PSC 1500 All in One series 15 Hewlett Packard LIMITED WARRANTY STATEMENT Duration of limited warranty HP product Duration of limited warranty Software 90 Days Printer 1 Year Print cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 90 days Extent of limited warranty Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty
28. 0 Color up to 0 8 1200 x 1200 1200 x 1200 User Guide 77 Chapter 14 continued Mode Speed ppm Print resolution dpi Scan resolution dpi Normal Black upto 7 600 x 1200 300 x 300 Color up to 4 600 x 600 300 x 300 Fast Black up to 20 300 x 300 300 x 300 Color up to 18 300 x 300 300 x 300 Maximum at 400 scaling Up to 4800 x 1200 optimized dpi color printing on premium photo papers 1200 x 1200 input dpi Scan specifications Image editor included Integrated OCR software automatically converts scanned text to editable text Scan speeds vary according to the complexity of the document Twain compliant interface Resolution up to 1200 x 1200 dpi optical 48 bit color and up to 19200 dpi enhanced maximum resolution is limited by available computer memory disk space and other system factors e Maximum scan size from glass 21 6 by 29 7 cm 8 5 by 11 7 inches c E 2 E T 2 c o o E PictBridge specifications The following lists the PictBridge features your PictBridge compliant camera can use to print photos on the device without using your computer Your camera may have other features but they are not supported on the device Print functionality is managed by your camera s features Refer to your camera s user guide to determine which features it supports e File types Exif JPEG JPEG DPOF TIFF and RAW image formats are not supported e Image cro
29. 24 start black 5 start color 5 status lights overview 5 stop copy 26 printjob 29 scan 32 HP PSC 1500 All in One series Index support before you call 51 resources 51 system requirements 75 T technical information copy specifications 77 environmental specifications 79 paper sizes 76 paper specifications 75 paper tray capacities 75 physical specifications 78 power specifications 79 print margin specifications 76 print specifications 77 scan specifications 78 system requirements 75 weight 78 telephone numbers customer support 68 transparencies load 18 troubleshoot contact HP Support 51 hardware installation 52 installation overview 52 jams paper 19 operational 62 overview 51 software installation 57 support resources 51 U USB cable installation 53 W warranty statement 85 upgrades 67 User Guide 91 HP PSC 1500 All in One series O 2004 Hewlett Packard Development Company L P Electronic Edition www hp com Q5888 90191
30. 3 2 mm 0 13 inches 6 7 mm 0 3 inches Cards 1 8 mm 0 07 inches 6 7 mm 0 3 inches This margin is not compatible with the HP All in One however the total writing area is compatible The writing area is offset from center by 5 4 mm 0 21 inches which causes asymmetric top and bottom margins Print specifications e Method drop on demand thermal inkjet e Language HP PCL Level 3 PCL3 GUI or PCL 10 4 e Print speeds vary according to the complexity of the document 8 e Duty cycle 500 printed pages per month average 3 e Duty cycle 5000 printed pages per month maximum 5 Mode Resolution dpi Speed ppm E Maximum dpi Black 1200 x 1200 rendered dpi 0 5 5 Color 1200 x 4800 optimized dpi 0 5 Best Black 1200 x 1200 rendered dpi 2 4 Color 1200 x 1200 2 4 Normal Black 600 x 600 7 4 Color 600 x 600 5 Fast Normal Black 600 x 600 8 5 Color 600 x 600 6 5 Fast Draft Black 300 x 300 up to 20 Color 300 x 300 up to 18 Up to 4800 x 1200 optimized dpi color printing on premium photo papers 1200 x 1200 input dpi Copy specifications e Digital image processing e Up to 99 copies from original varies by model e Digital zoom from 25 to 400 varies by model e Fitto page e Copy speeds vary by model and according to the complexity of the document Mode Speed ppm Print resolution dpi Scan resolution dpi Best Black up to 0 8 1200 x 1200 1200 x 120
31. 36 Mac 6 missing icons 59 start Windows 6 HP Image Zone HP Instant Share 34 35 36 Mac 6 35 36 overview 6 Windows 6 34 HP Instant Share about 33 e mail photos from the HP Image Zone USB 34 HP Image Zone 34 send images from HP Image Zone USB 34 sendtoadevice 34 setup USB 34 HP JetDirect 11 HP Support before you call 51 ink cartridges See print cartridges ink levels check 42 inkjet supplies recycling 80 Instant Share See HP Instant Share iron on transfers load 18 J jams paper 19 63 L labels load 18 legal paper load 15 89 letter paper load 15 lid backing clean 41 load 10 x 15 cm photo paper 16 4 x 6 inch photo paper 16 A4 paper 15 envelopes 18 full size paper 15 greeting cards 18 Hagaki cards 17 iron on transfers 18 labels 18 legal paper 15 letter paper 15 original 13 postcards 17 transparencies 18 M maintenance align print cartridges 48 check ink levels 42 clean exterior 42 clean glass 41 clean lid backing 41 clean print cartridges 49 replace print cartridges 44 self test report 42 media See paper N normal copy quality 24 number of copies copy 24 O order paper 39 print cartridges 39 Setup Guide 40 software 40 User Guide 40 P paper incompatible types 14 jams 19 63 load 15 order 39 papersizes 76 90 recommended copy types 23 recommended types 14 paper specifications 75 paper tray capacities 75 phone numbers customer support 68 photo
32. ED WARRANTY STATEMENT 85 Duration of limited warranty 85 Extent of limited Warranty isa 85 Limitation OT warranty a nn ne tentes nee anse een ten tante 86 Limitation of liabilitV ridad de tnt ci dada 86 Borers IMEN RE ie etica are asie seen 86 Limited warranty information for EU countries regions 86 EL bo aa T E E EEE TA I AR A Ta DR Te RE RR RR SRT 89 HP PSC 1500 All in One series HP All in One overview Many HP All in One functions can be accessed directly without turning on your computer Tasks such as making a copy or printing photos from a camera can be accomplished quickly and easily from your HP All in One This chapter describes the HP All in One hardware features control panel functions and how to access the HP Image Zone software Tip You can do more with your HP All in One by using the HP Image Zone software installed on your computer The software provides enhanced copy scan and photo functionality For more information see the onscreen HP Image Zone Help and Use the HP Image Zone to do more with your HP All in One The HP All in One at a glance User Guide Label Description Control panel On button PictBridge camera port Paper tray Paper tray extender Paper width guide Ni QO A AB DN Print carriage access front clean out door TI TT gt T 3 e 2 O lt D
33. For printing from a software application only Labels Always use letter or A4 label sheets designed for use with HP inkjet devices and make sure that the labels are no more than two years old Labels on older sheets might peel off when the HP All in One causing paper jams for printing from a software application only 1 Fan the stack of labels to make sure none of the pages are sticking together 2 Place a stack of label sheets on top of full size plain paper in the paper tray label side down Do not insert labels one sheet at a time Avoid paper jams To help avoid paper jams follow these guidelines e Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag Remove printed papers from the paper tray frequently Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn e Do not combine different paper types and paper sizes in the paper tray the entire stack of paper in the paper tray must be the same size and type e Adjust the paper width guide in the paper tray to fit snugly against all paper Make sure the paper guide does not bend the paper in the paper tray r lt e a O e 2 2 o gt a o a o D User Guide 19 Chapter 4 e Do not force paper too far forward in the paper tray e Use paper types that are recommended for your HP All in One For more information see Choose papers for printing and copying
34. HP PSC 1500 All in One series User Guide invent HP PSC 1500 All in One series User Guide O Copyright 2004 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under copyright laws sil DF PS Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Portions Copyright 1989 2004 Palomar Software Inc The HP PSC 1500 All in One series includes printer driver technology licensed from Palomar Software Inc www palomar com Windows Windows NT Windows Me Windows XP and Windows 2000 are U S registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation Energy Star and Energy Star logo are US registered marks of the United States Environmental Protection Agency Publication number Q5888 90191 First edition December 2004 Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein The Hewlett Packard Company shall not be liable fo
35. One a Turn off the HP All in One by pressing the On button b Unplug the power cord from the back of the HP All in One c Plug the power cord back into the HP All in One d Turn on the HP All in One by pressing the On button E 9 o o 5 a I po 9 3 For more information go to www hp com support This website offers technical support drivers supplies and ordering information 4 Ifyou are still experiencing problems and need to speak with an HP Customer Support Representative do the following a Have the specific name of your HP All in One as it appears on the control panel available b Print a self test report For information on printing a self test report see Print a self test report c Make a color copy to have available as a sample printout Be prepared to describe your problem in detail e Have your serial number and service ID ready For information on how to access your serial number and service ID see Access your serial number and service ID 5 Call HP Customer Support Be near your HP All in One when you call e Access your serial number and service ID You can access the serial number and service ID for your HP All in One by printing a self test report looking at the sticker above the rear clean out door The serial number is the 10 character code in the upper left corner of the sticker E Note If you cannot turn on your HP All in One you can view the serial number by
36. P PSC 1500 All in One series in your software application for the print job Se Note You can set the HP All in One as the default printer to ensure that Ez the printer is automatically selected when you print from your software applications For information see the HP Image Zone Help Solution Check the status of your HP All in One to make sure it does not have an error such as a paper jam or out of paper message Try the following e Check the HP All in One control panel display to see if there are any error messages e Windows users Check the status of the HP All in One from your computer In the HP Director or HP Solution Center click Status Resolve any errors found For information on error messages see the onscreen Troubleshooting Help that came with your HP Image Zone software Device update Several means are provided to update your HP All in One Each involves downloading a file to your computer to start the Device Update Wizard For example based on advice from HP customer support you might access the HP support website to retrieve an update for your device Device update Windows Use one of the following to retrieve an update for your device e Use your Web browser to download an update for your HP All in One from www hp com support The file will be a self extracting executable with the extension exe When you double click the exe file the Device Update Wizard opens on your computer e Use the Software Upda
37. Paper sizes Type Paper Size Letter 216 x 279 mm 8 5 x 11 inches A4 210 x 297 mm A5 148 x 210 mm Executive 184 x 267 mm 7 25 x 10 5 inches Legal 216 x 356 mm 8 5 x 14 inches B5 176 x 250 mm Envelopes U S 10 105 x 241 mm 4 125 x 9 5 inches U S 9 99 x 226 mm 3 9 x 8 9 inches A2 111 x 146 mm 4 4 x 5 8 inches DL 110 x 220 mm 4 3 x 8 7 inches C6 114 x 162 mm 4 5 x 6 4 inches Transparency film Letter 216 x 279 mm 8 5 x 11 inches A4 210 x 297 mm Photo paper 102 x 152 mm 4 x 6 inches 127 x 178 mm 5 x 7 inches Letter 216 x 280 mm 8 5 x 11 inches A4 210 x 297 mm 102 x 305 mm 4 x 12 inch panoramic 127 x 305 mm 5 x 12 inch panoramic Cards 76 x 127 mm 3 x 5 inches Index card 101 x 152 mm 4 x 6 inches 127 x 178 mm 5 x 7 inches A6 105 x 149 mm Hagaki card 100 x 148 mm 3 94 x 5 83 inches Labels Letter 216 x 279 mm 8 5 x 11 inches A4 210 x 297 mm Custom 76 x 127 mm up to 216 x 356 mm 3 x 5 inches up to 8 5 x 14 inches Print margin specifications Top leading edge Bottom trailing edge Paper or transparency film U S Letter Legal Executive 1 8 mm 0 07 inches 6 7 mm 0 3 inches ISO A4 A5 and JIS B5 1 8 mm 0 07 inches 6 7 mm 0 3 inches Envelopes 76 HP PSC 1500 All in One series continued Top leading edge Bottom trailing edge
38. S Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 Caution Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment Note attention des utilisateurs Canadien notice to users in Canada Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Notice to users in Australia equipment complies with Australian EMC requirements Ger uschemission User Guide LpA lt 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 81 o LO EJ le 2 e El o Chapter 14 Notice to users in Japan Notice to users in Japan VCCI 2
39. SED OF THE POSSIBILITY OF SUCH DAMAGES Local law This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS al Es u JE Pe go S az I lt Limited warranty information
40. To print a self test report 1 Press and hold Cancel Resume on the control panel 2 While holding Cancel Resume press Start Copy Color The self test report prints containing the serial number and service ID Call in North America Call 1 800 474 6836 1 800 HP invent US phone support is available in both English and Spanish languages 24 hours a day 7 days a week Canada phone support is available in both English and French languages 24 hours a day 7 days a week Days and hours of support may change without notice This service is free during the warranty period A fee may apply outside the warranty period 68 HP PSC 1500 All in One series Call elsewhere in the world The numbers listed below are current as of the publication date of this guide For a list of current international HP Support Service numbers go towww hp com support and choose your own country region or language You can call the HP support center in the following countries regions If your country region is not listed contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services Support service is free during the warranty period however your standard long distance phone charges will apply In some cases a flat fee per single incident will also apply For phone support in Europe please check for the details and conditions of phone support in your country region by going to www hp com support Alternatively you can a
41. a print cartridge into the print cartridge protector gt Slide the print cartridge into the print cartridge protector at a slight angle and snap it securely into place To remove the print cartridge from the print cartridge protector gt Press down and back on the top of the print cartridge protector to release the print cartridge then slide the print cartridge out of the print cartridge protector Align the print cartridges 48 The HP All in One aligns the print cartridges every time you install or replace a print cartridge You can also align the print cartridges at any time from the HP Image Zone software on your computer Aligning the print cartridges ensures high quality output HP PSC 1500 All in One series Eua Note If you remove and reinstall the same print cartridge the HP All in One Ez will not align the print cartridges The HP All in One remembers the alignment values for that print cartridge so you do not need to realign the print cartridges To align newly installed print cartridges 1 Make sure you have letter or A4 unused plain white paper loaded in the paper tray The HP All in One prints a print cartridge alignment sheet Note If you have colored paper loaded in the paper tray when you align Ez the print cartridges the alignment will fail Load unused plain white paper into the paper tray and then try the alignment again If the alignment fails again you might have a defective sensor or print cartridge
42. ages you want to share display in the HP Instant Share window 6 Click Continue and follow the onscreen instructions User Guide 35 Chapter 9 7 From the HP Instant Share services list select the service you want to use to send your scanned image Follow the onscreen instructions From the HP Instant Share E mail service you can Send an e mail message with thumbnail images of your photos which can be viewed printed and saved over the Web Open and maintain an e mail address book Click Address Book register with HP Instant Share and create an HP Passport account Send your e mail message to multiple addresses Click the related link Send a collection of images to a friend or relative s network connected device Enter the name assigned to the device by the recipient in the E mail address field followed by send hp com You will be prompted to sign in to HP Instant Share with your HP Passport userid and password O o 6 En a I Note If you have not previously set up HP Instant Share click need E an HP Passport account on the Sign in with HP Passport screen Obtain an HP Passport user ID and password Share images using the HP Image Zone Mac OS X v10 1 ES Note Mac OS X v10 0 and v10 1 4 are not supported Share images with anyone who has an e mail account Simply start the HP Image Zone and open the HP Gallery Then create a new e
43. amera 22 Use The COBY Teatres o ie Caps SL aU ees 23 Set the COPY Paper 23 Increase copy speed or quality 24 Make multiple copies of the same original 24 Copy a two page document sis 25 Make a borderless copy of a photo 25 Resize an original to fit onto letter or A4 paper 26 SOP COPYING SS a aa e r A 26 Print from your computer cion 27 Print from a software application 27 Change the print Settings erotic 28 Stop a print O O 29 Use the scan features sussaspens sena z gna anna nar paenns 31 Scan to an application ss 31 a 32 USO PP Ingtant TAO sra diia 33 S PRE LR Te 33 Get started usada ren instru T 34 Send images using your computer 34 Order SUPPE S arraroren rats 39 Order paper transparency film or other media 39 Order print cartridges iaiiaeeeai ini 39 Order 0ther SUPplles cocidas roces ee aia 40 Maintain your HP All in One 41 Clean the HP All in One ss 41 Check the estimated ink levels 42 1 Printa E L R sle ea da Au 42 Work with print cartridges nan aa 43 12 Troubleshooting information 51 Before you call HP Support ss 51 View the ReadmeTile cocoa betas 52 Setup troubleshootind 52 Operational troubleshooting nn nnnrenn
44. an restore full functionality by restarting your computer or by starting the HP Image Zone software For information on how to scan from the computer and how to adjust resize rotate crop and sharpen your scans see the onscreen HP Image Zone Help that came with your software This chapter contains information on sending a scan to and from different destinations and adjusting the preview image Scan to an application You can scan originals placed on the glass directly from the control panel 1 Load the original face down on the right front corner of the glass 2 Press Start Scan on the control panel A preview image of the scan appears in the HP Document Viewer window on the computer where you can edit it For more information on editing a preview image see the onscreen HP Image Zone Help that came with your software 3 Make any edits to the preview image in the HP Scan window When you have finished click Accept The HP All in One sends the scan to the HP Image Zone software which automatically opens and displays the image User Guide 31 Chapter 8 The HP Image Zone has many tools that you can use to edit your scanned image You can improve the overall image quality by adjusting the brightness sharpness color tone or saturation You can also crop straighten rotate or resize the image When the scanned image looks just the way you want it you can open it in another application send it through e mail save it to
45. ation see the onscreen HP Image Zone Help Note Use the HP Image Zone image editing tools to edit your images Ez and achieve the results you want For more information see the onscreen HP Image Zone Help 3 Click the HP Instant Share tab The HP Instant Share tab appears in the HP Image Zone window 4 From either the Control or Work areas of the HP Instant Share tab click the link or icon of the service you want to use to send your scanned image HP PSC 1500 All in One series Se Note If you click See All Services you can choose from among all of the Ez services available in your country region for example HP Instant Share E mail and Create Online Albums Follow the onscreen instructions The Go Online screen appears in the Work area of the HP Instant Share tab 5 Click Next and follow the onscreen instructions 6 From the HP Instant Share E mail service you can Send an e mail message with thumbnail images of your photos which can be viewed printed and saved over the Web Open and maintain an e mail address book Click Address Book register with HP Instant Share and create an HP Passport account Send your e mail message to multiple addresses Click the related link Send a collection of images to a friend or relative s network connected device Enter the name assigned to the device by the recipient in the E mail address field followed by send hp com You will be prompted to sign in to HP Instant Sha
46. ation from Mac OS X v10 1 5 and later click the HP Image Zone icon in the Dock select Help from the menu bar choose HP Image Zone Help from the Help menu and then choose 1500 series Troubleshooting in the Help Viewer If you have Internet access you can get help from the HP website at www hp com support If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page The website also provides answers to frequently asked questions Paper troubleshooting 62 To help avoid paper jams only use paper types that are recommended for your HP All in One For a list of recommended papers see the onscreen HP Image Zone Help or go to www hp com support Do not load curled or wrinkled paper or paper with bent or torn edges into the paper tray For more information see Avoid paper jams HP PSC 1500 All in One series If paper does become jammed in your device follow these instructions to clear the paper jam Paper has jammed the HP All in One Solution 1 Press in the tab on the left side of the rear clean out door to release the door Remove the door by pulling it away from the HP All in One Caution Trying to clear a paper jam from the front of the HP All in One can damage the print mechanism Always access and clear paper jams through the rear clean out door 2 Gently pull the paper out of the rollers Warning If the paper tears when you are re
47. cartridges and verify that they are fully inserted and locked in place Cause The contacts on the print cartridge are not touching the contacts in the print carriage Solution Remove and then reinsert the print cartridges Verify that they are fully inserted and locked in place Cause You are not using HP print cartridges or you are using print cartridges that have been refilled Solution The alignment process might fail if you are not using HP print cartridges lt might also fail if you are using refilled print cartridges Replace the print cartridges with genuine HP print cartridges that have not been refilled and then try the alignment again For more information on replacing the print cartridges see Replace the print cartridges For more information on aligning the print cartridges see Align the print cartridges a o z o 3 e gt Q S e El o 5 User Guide 55 c E G E Em 2 E D 9 lt 2 Q 5 e E Chapter 12 56 Cause The print cartridge or sensor is defective Solution Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support The HP All in One does not print Solution If your HP All in One and computer are not communicating with each other try the following Check the USB cable If you are using an older cable
48. ckard HP Photo and Imaging Software folder The HP Director displays only the task buttons that pertain to the selected device TI v 2 5 O 3 o O lt ES D lt User Guide 7 Chapter 1 3 2 o gt o Q 2 a x 8 HP PSC 1500 All in One series 2 Find more information A variety of resources both printed and onscreen provide information about setting up and using your HP All in One Setup Guide The Setup Guide provides instructions for setting up your HP All in One and installing software Make sure you follow the steps in order If you have problems during setup see Troubleshooting in the last section of the Setup Guide the Troubleshooting section in this guide or visit www hp com support HP PSC 1500 series User Guide The User Guide contains information on how to use your Un HP All in One including troubleshooting tips and step by step instructions eu 5 2 3 G gt el 3 o dk HP Image Zone Tour 4 The HP Image Zone Tour is a fun interactive way to get a brief overview of the software included with your HP All in One You ll learn how HP Image Zone can help you edit organize and print your photos HP Image Zone Help The HP Image Zone Help provides detailed information on using the software for your HP All in One e The Get step by step instructions topic provides information on using the HP Image Zo
49. d to the computer using a USB cable before the HP All in One software is installed on the computer If you connected the HP All in One to your computer before the software installation screen prompts you to do so you must follow these steps Disconnect the USB cable from the computer Uninstall the software if you have already installed it Restart your computer Turn off the HP All in One wait one minute then restart it Reinstall the HP All in One software Do not connect the USB cable to the computer until prompted by the software installation screen NEON For information about uninstalling and reinstalling the software see Uninstall and reinstall the software This section contains the following topics e Setup troubleshooting Contains information on hardware setup software installation and HP Instant Share setup troubleshooting information e Operational troubleshooting Contains information on issues that might occur during normal tasks when using the HP All in One features e Device update Based on advice from HP customer support or a message on the computer you might access the HP support website to retrieve an upgrade for your device This section contains information about updating your device Before you call HP Support If you have a problem follow these steps 1 Check the documentation that came with the HP All in One Setup Guide The Setup Guide explains how to set up the HP All in One User Gui
50. de The User Guide is the book you are reading This book describes the basic features of the HP All in One explains how to use the HP All in One without connecting it to a computer and contains setup and operational troubleshooting information HP Image Zone Help The onscreen HP Image Zone Help describes how to use the HP All in One with a computer and contains additional troubleshooting information not covered in the User Guide Readme file The Readme file contains information on possible installation problems For more information see View the Readme file 2 If you are unable to solve the problem using the information in the documentation visitwww hp com support to do the following Access online support pages Send HP an e mail message for answers to your questions o z o 3 e gt o S e El o 5 User Guide 51 c G E Em 2 E D 5 9 lt 2 Q 5 e E Chapter 12 Connect with an HP technician by using online chat Check for software updates Support options and availability vary by product country region and language 3 Contact your local point of purchase If the HP All in One has a hardware failure you will be asked to bring the HP All in One to where you purchased it Service is free during the HP All in One limited warranty period After the warranty period you will be quoted a service charge 4 If you are u
51. dge for printing high quality color photos To find out the reorder number for all the print cartridges that your HP All in One supports see Order print cartridges To order print cartridges for your HP All in One go to www hp com If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page 44 HP PSC 1500 All in One series To replace the print cartridges 1 Make sure the HP All in One is on Caution If the HP All in One is off when you lift the print carriage access door to access the print cartridges the HP All in One will not release the cartridges for changing You might damage the HP All in One if the print cartridges are not docked safely on the right side when you try to remove them 2 Make sure the paper tray is down and there is letter or A4 unused plain white paper loaded in the paper tray 3 Open the print carriage access door by lowering the door The print carriage moves to the far right side of the HP All in One 4 Wait until the print carriage is idle and silent and then using your thumb lightly press down on a print cartridge to release it If you are replacing the tri color print cartridge remove the print cartridge from the slot on the left If you are replacing the black or photo print cartridge remove the print cartridge from the slot on the right E 2 2 ES 5 lt o x v L 5 1 Oo 5 1 P
52. digital camera is an HP model that does not support PictBridge you can still print directly to the HP All in One Connect the camera to the USB port on the back of the HP All in One instead of to the camera port This works with HP digital cameras only HP PSC 1500 All in One series 6 Use the copy features The HP All in One allows you to produce high quality color and black and white copies on a variety of paper types You can enlarge or reduce the size of an original to fit a specific paper size adjust the copy quality and make high quality copies of photos including borderless copies This chapter provides instructions for increasing copy speed enhancing copy quality setting the number of copies to print and guidelines for choosing the best paper type for your job x Lo Tip For the best copy performance on standard copy projects set the paper G type to Plain Paper and the copy quality to Fast For information on setting the paper type see Set the copy paper type For information on setting the copy quality see Increase copy speed or quality Set the copy paper type You can set the paper type on your HP All in One to either Plain Paper or Photo Paper C o D et gt o S lt h o o To set the paper type from the control panel 1 Make sure you have paper loaded in the paper tray 2 Load your original face down on the right front corner of the glass 3 Press the Type button to sel
53. e HP Image Zone software Mac 1 Inthe HP Director OS 9 or HP Image Zone OS X choose Settings and then choose Maintain Printer 2 Ifthe Select Printer dialog box appears select your HP All in One and then click Utilities 3 From the pop up menu choose Ink Level The estimated ink levels for the print cartridges appear Print a self test report 42 If you are experiencing problems with printing print a self test report before you replace the print cartridges This report provides useful information on several aspects of your device including your print cartridges 1 Load letter A4 or legal unused plain white paper into the paper tray 2 Press and hold the Cancel Resume button and then press the Start Copy Color button 3 The HP All in One prints a self test report which might indicate the source of the printing problem A sample of the ink test area of the report is shown below HP PSC 1500 All in One series HPPSC 1500 series 11 SN 000000000010 21 PG 4 12 PER 10 22 FB 0 0 13 ID 14319 23 MS NADA 14 FW XevelanAxmDO 24 ASIC 2 15 ACC NONE 25 RX 03 050 0000 16 PX 0 26 RC 57202 4 Make sure the test patterns are even and show a complete grid If more than a few lines in a pattern are broken this might indicate a problem with the nozzles You might need to clean the print cartridges For more information see Clean the print cartridges 5 Make sure the color blocks hav
54. e U S or Canada dial 1 800 474 6836 1 800 HP invent e In Europe dial 49 180 5 290220 Germany or 44 870 606 9081 U K To order HP All in One software in other countries regions call the phone number for your country region The numbers listed below are current as of the publication date of this guide For a list of current ordering numbers go to www hp com If prompted choose your country region and then click Contact HP for information on calling for technical support Country region Number for ordering Asia Pacific except for Japan 65 272 5300 Australia 1300 721 147 Europe 49 180 5 290220 Germany 44 870 606 9081 U K New Zealand 0800 441 147 South Africa 27 0 11 8061030 U S and Canada 1 800 HP INVENT 1 800 474 6836 HP PSC 1500 All in One series 41 Maintain your HP All in One The HP All in One requires little maintenance Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear You will also need to replace align or clean your print cartridges occasionally This chapter provides instructions for keeping your HP All in One in top working condition Perform these simple maintenance procedures as necessary Clean the HP All in One To ensure that your copies and scans remain clear you might need to clean the glass and lid backing You might also want to dust the exterior of the HP All in One Clean t
55. e even consistency and are representative of the colors listed below You should see cyan magenta and yellow color blocks 6 Check the color blocks and lines of color for streaking or white lines Streaks might indicate clogged nozzles or dirty contacts You might need to clean the print cartridges For more information on cleaning the print cartridges see Clean the print cartridges Do not clean with alcohol If color blocks are missing or ifa block of color is muddy or does not match the label indicated below the block this might indicate that the tri color print cartridge is out of ink You might need to replace the print cartridge For more information on replacing print cartridges see Replace the print cartridges Work with print cartridges To ensure the best print quality from your HP All in One you will need to perform some simple maintenance procedures This section provides guidelines for handling the print cartridges and instructions for replacing aligning and cleaning the print cartridges You might also need to check your print cartridges if the Check Print Cartridge light is on This might mean that the print cartridges are not installed properly or are missing the plastic tape has not been removed from the print cartridges the print cartridges are out of ink or the print carriage is blocked E 2 3 gt 5 lt o v L 5 1 Oo 5 For more information on troubleshooting problems with y
56. e paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One Load full size paper You can load many types of letter A4 or legal paper into the paper tray of your HP All in One To load full size paper 1 Open the paper tray door 2 Pull the paper tray extender toward you as far as it will go Flip the paper catch at the end of the paper tray extender to open the extender the rest of the way Warning Legal paper might get caught on the paper tray extender ifit is fully extended when you print onto legal paper To avoid a paper jam when using legal size paper do not open the paper tray extender r S o a O e 2 2 o gt a o a o D 3 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide to its outermost position User Guide 15 Chapter 4 4 Tapa stack of paper on a flat surface to align the edges and then check the paper for the following Make sure it is free of rips dust wrinkles and curled or bent edges Make sure all the paper in the stack is the same size and type 5 Insert the stack of paper into the paper tray with the short edge forward and the print side down Slide the stack of paper forward until it stops s Lo Tip Ifyou are using letterhead insert the top of the page first with the ate print side down For more hel
57. e shiny or embossed envelopes or envelopes that have clasps or windows Se Note For specific details on how to format text for printing on envelopes E consult the help files in your word processing software For best results consider using a label for the return address on envelopes To load envelopes 1 Remove all paper from the paper tray 2 Insert one or more envelopes into the far right side of the paper tray with the envelope flaps up and to the left Slide the stack of envelopes forward until it stops s Lo Tip For more help on loading envelopes refer to the diagram engraved NG in the base of the paper tray 3 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide inward against the stack of envelopes until it stops Do not overload the paper tray make sure the stack of envelopes fits within the paper tray and is no higher than the top of the paper width guide Load other types of paper The following table provides guidelines for loading certain types of paper For best results adjust the paper settings each time you change paper sizes or paper types Note Notall paper sizes and paper types are available with all the functions Ez on the HP All in One Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application They are not available for copying or printing photos from a digital camera Papers that are o
58. ect either Plain Paper or Photo Paper 4 Press Start Copy Black or Start Copy Color Refer to the following table to determine which paper type setting to choose based on the paper loaded in the paper tray Paper type Control panel setting Copier paper or letterhead Plain HP Bright White Paper Plain HP Premium Plus Photo Paper Glossy Photo HP Premium Plus Photo Paper Matte Photo HP Premium Plus 4 x 6 inch Photo Paper Photo HP Photo Paper Photo HP Everyday Photo Paper Photo HP Everyday Photo Paper Semi Gloss Photo Other photo paper Photo HP Premium Paper Plain User Guide 23 q gt o e lt Chapter 6 continued Paper type Control panel setting Other inkjet paper Plain Plain Hagaki Japan only Plain Glossy Hagaki Japan only Photo L Japan only Photo Increase copy speed or quality The HP All in One provides three options that affect copy speed and quality Fast one star copies faster than the Normal setting The text is comparable to the quality of the Normal setting but the graphics might be lower quality The Fast setting uses less ink and extends the life of your print cartridges 11249 Note Fastis not available when the paper type is set to Photo E Normal two stars delivers high quality output and is the recommended setting for most of your copying Normal copies faster than Best
59. end images from your HP All in One to a destination of your choice The destination for example can be an e mail address an online photo album or an online photo finishing service Availability of services varies by country region 2 Note You can also send images to a friend or relative s network connected Ez HP All in One or photo printer To send to a device you must have an HP Passport user ID and password The receiving device must be set up and registered with HP Instant Share You will also need to obtain the name the recipient assigned to the receiving device Further instructions are provided in Send images using your computer Images can be photos or scanned documents Either can be shared with friends and relatives using your HP All in One and HP Instant Share Simply scan an image and send it to the destination of your choice ES Note For more information on scanning an image see Use the scan features User Guide 33 o 6 En a I Chapter 9 Get started You must have the following to use HP Instant Share with your HP All in One e An HP All in One connected to a computer with a USB cable e Internet access through the computer to which the HP All in One is connected e HP Image Zone software installed on your computer Mac users will find that the HP Instant Share client application software is also installed Once you have set up your HP All in One and i
60. er forward until it stops If the photo paper you are using has perforated tabs load the photo paper so that the tabs are closest to you 3 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide inward against the stack of photo paper until it stops Do not overload the paper tray make sure the stack of photo paper fits within the paper tray and is no higher than the top of the paper width guide Load postcards or Hagaki cards You can load postcards or Hagaki cards into the paper tray of your HP All in One For the best results set the paper type and size before printing or copying For more information see the onscreen HP Image Zone Help To load postcards or Hagaki cards 1 Remove all paper from the paper tray 2 Insert the stack of cards into the far right side of the paper tray with the short edge forward and the print side down Slide the stack of cards forward until it stops 3 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide inward against the stack of cards until it stops Do not overload the paper tray make sure the stack of cards fits within the paper tray and is no higher than the top of the paper width guide r lt e a O e 2 2 o gt a o a o D User Guide 17 Chapter 4 Load envelopes You can load one or more envelopes into the paper tray of your HP All in One Do not us
61. erly the protective tape is still on a print cartridge or a print cartridge is defective User Guide x UV 2 5 3 o O lt ES D lt Chapter 1 Use the HP Image Zone to do more with your HP All in One The HP Image Zone software is installed on your computer when you set up your HP All in One For further information see the Setup Guide that came with your device Access to the HP Image Zone software differs by operating system OS For example if you have a computer running Windows the HP Image Zone software entry point is the HP Director or HP Solution Center If you have a Mac and are running OS X v10 1 5 or later the HP Image Zone software entry point is the HP Image Zone window If you have a Mac and are running OS 9 2 6 or earlier the HP Image Zone software entry point is the HP Director Regardless the entry point serves as the launching pad for the HP Image Zone software and services z 2 o gt o Q a a lt You can quickly and easily expand the functionality of your HP All in One by using the HP Image Zone software Look for boxes like this throughout the guide that provide topic specific tips and helpful information for your projects Access the HP Image Zone software Windows Open the HP Director or HP Solution Center from the desktop icon system tray icon or the Start menu The HP Image Zone software features appear in the HP Director or HP Solu
62. he HP All in One and the power adaptor as shown below HP PSC 1500 All in One series e Plug the power cable into a grounded power outlet surge protector or power strip If you are using a power strip make sure the power strip is on e Test the power outlet to make sure it is working Plug in an appliance that you know works and see if the appliance has power If not then there might be a problem with the power outlet e If you plugged the HP All in One into a switched outlet make sure the switch is on e When you press the On button wait a few seconds for the HP All in One to turn on My USB cable is not connected Solution You must first install the software that came with your HP All in One before connecting the USB cable During installation do not plug in the USB cable until prompted by the onscreen instructions Connecting the USB cable before prompted can cause errors Connecting your computer to your HP All in One with a USB cable is straightforward Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All in One You can connect to any USB port on the back of your computer ES Note 1 AppleTalk is not supported Note 2 Do not plug the USB cable into the USB port on your keyboard a o z o o e gt o S e 3 9 o 5 User Guide 53 Chapter 12 l received a message on the computer to attach the control panel ove
63. he glass Dirty glass from fingerprints smudges hair and dust slows down performance and affects the accuracy of features such as Resize to Fit 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner Warning Do not use abrasives acetone benzene or carbon tetrachloride on the glass they can damage it Do not place or spray liquid directly on the glass the liquid might seep under the glass and damage the device 3 Dry the glass with a chamois or cellulose sponge to prevent spotting Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All in One 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water Wash the backing gently to loosen debris Do not scrub the backing 3 Dry the backing with a chamois or soft cloth Warning Do not use paper based wipes as these might scratch the backing 4 If further cleaning is needed repeat the previous steps using isopropyl rubbing alcohol and wipe the backing thoroughly with a damp cloth to remove any residual alcohol Warning Be careful not to spill alcohol on the glass or painted parts of the HP All in One as this might damage the device User Guide 41 2 3 et
64. hen you are wet 6 Install the product securely on a stable surface TA Install the product in a protected location where no one can step on or trip over the line cord and where the line cord will not be damaged 8 lfthe product does not operate normally see the online Troubleshooting help 9 No operator serviceable parts inside Refer servicing to qualified service personnel 10 Use in a well ventilated area Warning This equipment will be inoperable when main power fails Contents User Guide 10 11 HP AA ONE PUSO ii ica ki 3 The HP All in One at a glance 3 Control panel OVENVICW z 2assarassadanesinsscass ina cts idad de 4 Status light overview 5 attenante irc id Ai 5 Use the HP Image Zone to do more with your HP All in One 6 Find more Informan ooo 9 Connection Informations ii 41 Supported connection types 11 Connect using a USB cable 11 Use printer sharing Windows 11 Use printer sharing Mac OS X us 12 Load originals and load PaPa 13 eE nT ein nent ie ments 13 Choose papers for printing and copying sss sese eee eee eee eee 14 Load papel eR a ia A eae 15 Avoid paper jams ie 19 Use a PictBridge T sanorssarianaiass RR STIS RE 21 Connect a digital camera 21 Print photos from a digital c
65. images to smear bleed or nat fill in completely We do not recommend printing to the following papers e Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices e Highly textured stock such as linen it might not print evenly and the ink can bleed into these papers e Extremely smooth shiny or coated papers not specifically designed for your HP All in One they can jam the HP All in One or repel the ink e Multi part forms such as duplicate and triplicate forms they can wrinkle or get stuck and the ink is more likely to smear Em o o o o T Le i e l 14 HP PSC 1500 All in One series e Envelopes with clasps or windows they can get stuck in the rollers and they can cause paper jams e Banner paper We do not recommend copying to the following papers e Any size paper other than letter A4 10 x 15 cm 4 x 6 inch Hagaki Japan only or L Japan only Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices Envelopes Banner paper Transparency film Multiple part forms or label stock Iron on transfer paper Load paper This section describes the procedure for loading different types and sizes of paper into your HP All in One for your copies or printouts s Lo Tip To help prevent rips wrinkles and curled or bent edges store all paper YT flat in a resealable bag If th
66. ing all times or the other print is supported Windows computers will not be from the other able to print to the computers HP All in One Printer sharing Mac Up to five computers All features resident For setup The host computer must be turned on at all times or the other computers will not be able to print to the HP All in One Connect using a USB cable Detailed instructions for connecting a computer to your HP All in One using a USB cable are included in the Setup Guide that came with your device on the host computer are supported Only print is supported from the other computers Use printer sharing Windows If your computer is on a network and another computer on the network has an HP All instructions see Use printer sharing Mac OS X in One connected to it by means of a USB cable you can use that device as your User Guide 11 O e 5 5 bd Q ES o 5 5 e S El E e 5 c E ke 2 c 2 o E e Chapter 3 printer using printer sharing The computer directly connected to the HP All in One acts as the host for the printer and has full feature functionality Other computers on the network which are referred to as clients have access only to the print features All other functions must be performed on the host computer To enable Windows printer sharing Refer to the user guide that came with your computer or the Wind
67. installs Files are copied to your hard drive You are requested to plug in the HP All in One A green OK and check mark appear on an installation wizard screen You are requested to restart your computer most systems e The registration process runs lf any of these things did not occur there might be a problem with the installation To check the installation on a Windows computer verify the following e Stant the HP Director or HP Solution Center and check to make sure the following icons appear Scan Picture Scan Document and HP Image Zone For information on starting HP Director or HP Solution Center see the onscreen HP Image Zone Help that came with your software If the icons do not appear immediately you might need to wait a few minutes for the HP All in One to connect to your computer Otherwise see Some of the icons are missing in the HP Director or HP Solution Center e Open the Printers dialog box and check to see that the HP All in One is listed e Look in the system tray at the far right of the Windows taskbar for an HP All in One icon This indicates that the HP All in One is ready When insert the CD ROM into my computer s CD ROM drive nothing happens Solution Do the following 1 From the Windows Start menu click Run 2 Inthe Run dialog box enter d setup exe if your CD ROM drive is not assigned to drive letter D enter the appropriate drive letter and then click OK The minimum system checks scree
68. it might not be working properly Try connecting it to another product to see if the USB cable works If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length Make sure your computer is USB ready Some operating systems such as Windows 95 and Windows NT do not support USB connections Check the documentation that came with your operating system for more information Check the connection from your HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of your HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn your HP All in One off and then on again HP PSC 1500 All in One series a EE O de S oa a E e If you are using a Mac Check the Apple System Profiler OS 9 or the System Profiler OS X to verify your USB connection If the HP All in One shows up in the USB window then the USB connection between your computer and HP All in One is working If it is working there might be a problem with the software Try to run the HP All in One Setup Assistant to see if it can detect the HP All in One You can access the HP All in One Setup Assistant through the HP Image Zone software e Check other printers or scanners You might need to disconnec
69. m the File menu in your software application choose Print The Print dialog box appears If you are using OS 9 the General panel opens If you are using OS X the Copies amp Pages panel opens 7 Change the print settings for each option in the pop up menu as appropriate for your project 8 Click Print to begin printing Change the print settings You can customize the print settings of the HP All in One to handle nearly any print task Windows users 28 Before you change print settings you should decide if you want to change the settings for the current print job only or if you want to make the settings the defaults for all future print jobs How you display print settings depends on whether or not you want to apply the change to all future print jobs or just to the current print job To change the print settings for all future jobs 1 Inthe HP Director or HP Solution Center click Settings point to Print Settings and then click Printer Settings 2 Make changes to the print settings and click OK To change the print settings for the current job 1 Onthe File menu in your software application click Print 2 Make sure the HP All in One is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Make changes to the print settings and click OK Click Print or OK in
70. moving it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur 3 Replace the rear clean out door Gently push the door forward until it snaps into place 4 Press Cancel Resume to continue the current job Print cartridge troubleshooting If you are experiencing problems with printing you might have a problem with one of the print cartridges Try the following 1 Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place 2 Ifthe problem persists print a self test report to determine if there is a problem with the print cartridges This report provides useful information about your print cartridges including status information 3 If the self test report shows a problem clean the print cartridges 4 Ifthe problem persists clean the copper colored contacts of the print cartridges 5 Ifyou are still experiencing problems with printing determine which print cartridge o z o 0 e gt o S e El o 5 is experiencing the problem and replace it For more information on these topics see Maintain your HP All in One User Guide 63 Chapter 12 Print troubleshooting My document did not print Solution If you have multiple printers installed make sure you select the H
71. n appears Solution Your system does not meet the minimum requirements to install the software Click Details to see what the specific problem is and then correct the problem before attempting to install the software A red X appears on the USB connect prompt Solution Normally a green check appears indicating that the plug and play is successful A red X indicates that the plug and play failed Do the following 1 Verify that the control panel overlay is firmly attached and then unplug the HP All in One and then plug it in again 2 Verify that the USB and power cables are plugged in HP PSC 1500 All in One series A E ALD 3 Verify that the USB cable is set up properly as follows Unplug the USB cable and plug it in again Donot attach the USB cable to a keyboard or non powered hub Verify that the USB cable is 3 meters 9 8 feet or less in length If you have several USB devices attached to your computer you might want to unplug the other devices during the installation 4 Continue with the installation and restart the computer when prompted Then open HP Director or HP Solution Center and check for the essential icons Scan Picture Scan Document and HP Image Zone 5 Ifthe essential icons do not appear remove the software and then reinstall it For more information see Uninstall and reinstall the software l received a message that an unknown error has occurred Solution Try to conti
72. nable to solve the problem using the onscreen Help or HP websites call HP Support using the number for your country region For more information see Get HP support View the Readme file You might want to refer to the Readme file for more information on possible installation problems e In Windows you can access the Readme file from the Windows taskbar by clicking Start pointing to Programs or All Programs pointing to Hewlett Packard pointing to HP PSC 1500 All in One series and then clicking View the Readme File e ln Mac OS 9 or OS X you can access the Readme file by double clicking the icon located in the top level folder of the HP All in One software CD ROM The Readme file provides more information including e Using the reinstall utility after a failed installation to return your computer to a state that will allow the HP All in One to be reinstalled e Using the reinstall utility in Windows 98 to recover a missing Composite USB System Driver e System requirements Setup troubleshooting This section includes installation and configuration troubleshooting tips for some of the most common issues associated with software installation and hardware setup Hardware setup troubleshooting 52 Use this section to solve any problems you might encounter while setting up the HP All in One hardware My HP All in One does not turn on Solution Try the following e Make sure the power cable is firmly connected to both t
73. ndows E Start menu 1 Onthe Windows taskbar click Start Settings Control Panel 2 Double click Add Remove Programs 3 Select HP PSC amp OfficeJet 4 5 and then click Change Remove Follow the onscreen instructions 4 Disconnect your HP All in One from your computer 5 Restart your computer Note Itis important that you disconnect your HP All in One before Ez restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software Launch setup 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One To uninstall from a Windows computer method 3 2479 Note This is an alternate method if Uninstall Software is not available in the Ez Windows Start menu Run the HP PSC 1500 All in One series software Setup program Select Uninstall and follow the onscreen directions Disconnect your HP All in One from your computer Restart your computer 5 D Note Itis important that you disconnect your HP All in One before Ez restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software a o z o 3 e gt o S e El o 5 5 Run the HP PSC 1500 All in One series software Setup program again User Guide 61 c E Em 2 E D 9 lt 2 Q 5 e E Chapte
74. ne software with HP devices e The Explore what you can do topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices e f you need further assistance or want to check for HP software updates see the Troubleshooting and support topic Readme The Readme file contains the most recent information which might not be found in other publications Install the software to access the Readme file User Guide 9 Chapter 2 e 2 E ke 2 im E ro 10 HP PSC 1500 All in One series 3 Connection information Your HP All in One comes equipped with a USB port so you can connect directly to a computer using a USB cable You can also share your printer over an existing Ethernet network using a computer as a print server Supported connection types Description Recommended number of connected computers for best performance Supported software features Setup instructions USB connection One computer connected to an HP All in One using a USB cable The USB port is located on the rear of the HP All in One All features are supported Follow the Setup Guide for detailed instructions Printer sharing Windows Up to five computers The host computer must be turned on at All features resident on the host computer are supported Only For setup instructions see Use printer shar
75. nly available for printing from a software application are indicated as such below Em o o T i T Le i e l 18 HP PSC 1500 All in One series Paper Tips HP papers e HP Premium Paper Locate the gray arrow on the nonprinting side of the paper and then slide the paper into the paper tray with the arrow side facing up e HP Premium Inkjet Transparency Film Insert the film so that the white transparency strip with arrows and the HP logo is on top and is going into the paper tray first For printing from a software application only Note The HP All in One cannot automatically detect transparency film For best results set the paper type in the software application to transparency film before printing onto transparency film e HP Iron On Transfers Flatten the transfer sheet completely before using it do not load curled sheets To prevent curling keep transfer sheets sealed in the original package until you are ready to use them Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the paper tray with the blue stripe facing up For printing from a software application only e HP Matte Greeting Cards HP Photo Greeting Cards or HP Textured Greeting Cards Insert a small stack of HP greeting card paper into the paper tray with the print side down slide the stack of cards forward until it stops
76. nnn 62 Device Update raser ii da pede 64 19 Oet HP SUD va g Scena hs ee RE RE 67 Get support and other information from the Internet 67 Warranty SUPPONE a r a E 67 HP customer Suppbots SRNR EE 68 Access your serial number and service ID 68 Call in North AMECA ssa 68 Call elsewhere in the world 69 Call in Australia under warranty and post warranty 71 Call HP Korea customer support 71 Call HP Japan suppor aesir ae ne da 72 Prepare your HP All in One for shipment re 72 14 Technical Information mmm AAA 75 System TOQUITEMEN S coincida ii add da cade 75 Paper specificatiONS cuina aio 75 Print sp cifications 2528 iii le n EE coat dc 77 CODY Specificato S O e 77 SCAN SPSCIICATOMS se 78 PictBridge specifications rnern 78 Physical specifications tenne 78 Power specifications rnnnn nesne nn EEEE 79 Environmental specifications nana near 79 Additional specificationSs 79 Environmental product stewardship program 79 Regulatory NOGE Sisri cs Part fia E arte eee 80 Declaration of conformity European Economic Area 83 15 Hewlett Packard LIMIT
77. nstalled the HP Image Zone software you are ready to start sharing photos using HP Instant Share For more information on setting up your HP All in One see the Setup Guide that came with your device Send images using your computer In addition to using your HP All in One to send images through HP Instant Share you can use the HP Image Zone software installed on your computer to send images The HP Image Zone software lets you select and edit one or more images and then access HP Instant Share to select a service for example HP Instant Share E mail and send your images At a minimum you can share images through the following HP Instant Share E mail send to an e mail address HP Instant Share E mail send to a device Online Albums Online photo finishing availability varies by country region Send images using the HP Image Zone software Windows 34 Use the HP Image Zone software to share images with friends and relatives Simply open the HP Image Zone select the images you want to share and forward the images using the HP Instant Share E mail service Note For more information on using the HP Image Zone software see the Ez onscreen HP Image Zone Help To use the HP Image Zone software 1 Double click the HP Image Zone icon on your desktop The HP Image Zone window opens on your computer The My Images tab appears in the window 2 Select one or more images from the folder s in which they are stored For more inform
78. nt copy memory card specifications for scan physical power and environmental concerns regulatory notices and the declaration of conformity System requirements Software system requirements are located in the Readme file You can access the Readme file by double clicking the icon located in the top level folder of the HP All in One software CD ROM If Windows software is already installed you can access the Readme file from the Start button on the taskbar select Programs Hewlett Packard HP PSC 1500 Series View the Readme File 3 Paper specifications 8 This section provides information on paper tray capacities paper sizes and print margin El specifications 3 E Paper tray capacities El Type Paper weight Input tray Output tray Plain paper 16 to 24 Ib 60 to 90 100 20 Ib paper 50 20 lb paper gsm Legal paper 20 to 24 Ib 75 to 90 100 20 Ib paper 50 20 Ib paper gsm Cards 110 Ib index max 200 20 10 gsm Envelopes 20 to 24 Ib 75 to 90 10 10 gsm Transparency film N A 30 15 or fewer Labels N A 20 10 4 by 6 inch 10 by 15 cm 145 lb 30 15 Photo Paper 236 gsm 8 5 by 11 inch 216 by 279 N A 20 10 mm Photo Paper Maximum capacity Output tray capacity is affected by the type of paper and the amount of ink you are using HP recommends emptying the output tray frequently User Guide 75 c E 2 E T 2 c lt Q o E Chapter 14
79. nty call 1902 910 910 A per incident out of warranty support fee will be charged to your phone bill Call HP Korea customer support HP St 1124 X 91 ES 3124 XIS ME ME MOS 1588 3003 HBIS Y TUA YE EL HP 080 703 0700 A9 YS Ihe AlZt BE Y 09 00 18 00 E2Y 09 00 13 00 BLA GHA MSI User Guide 71 E 9 o o 5 a I po 9 Chapter 13 Call HP Japan support TEL 0570 000 511 03 3335 9800 FAX 03 3335 8338 A 4 amp 9 00 17 00 A 10 00 17 00 11 3 FAX HP Quick Exchange Service Japan ADE ae HP Quick Exchange Service Dt
80. nue with the installation If that doesn t work stop and then restart the installation and follow the directions on the screen If an error occurs you might need to uninstall and then reinstall the software For information see Uninstall and reinstall the software Some of the icons are missing in the HP Director or HP Solution Center If you installed the full version of the software and the essential icons Scan Picture Scan Document and HP Image Zone do not appear your installation might not be complete If you did not install the full version of the software the essential icons are Scan Picture and Scan Document the HP Image Zone Express icon will appear on your desktop not in the HP Director Solution If your installation is incomplete you might need to uninstall and then reinstall the software Do not simply delete the HP All in One program files from your hard drive Make sure to remove them properly using the uninstall utility provided in the HP All in One program group For more information see Uninstall and reinstall the software o z o 3 e gt o S e El o 5 User Guide 59 Chapter 12 The registration screen does not appear Solution In Windows you can access the registration screen from the Windows taskbar by clicking Start pointing to Programs or All Programs XP Hewlett Packard HP PSC 1500 All in One series and then clicking Sign up now
81. ograms that use these files might not work properly if the files are deleted 5 Restart your computer Note Itis important that you disconnect your HP All in One before Ez restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software c E Em 2 E D 9 lt 2 Q 5 e E 60 HP PSC 1500 All in One series 6 To reinstall the software insert the HP All in One CD ROM into your computer s CD ROM drive and follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One 7 After the software is installed connect the HP All in One to your computer 8 Press the On button to turn the HP All in One on After connecting and turning on your HP All in One you might have to wait several minutes for all of the Plug and Play events to complete 9 Follow the onscreen instructions When the software installation is complete the Status Monitor icon appears in the Windows system tray To verify that the software is properly installed double click the HP Director or HP Solution Center icon on the desktop If the HP Director or HP Solution Center shows the essential icons Scan Picture Scan Document and HP Image Zone the software has been properly installed To uninstall from a Windows computer method 2 M9 Note Use this method if Uninstall Software is not available in the Wi
82. on your camera and make sure it is in PictBridge mode When the camera is connected correctly the PictBridge logo appears in the Copy area of the control panel next to the number of copies as shown below PO l User Guide 21 o Ley 2 fea 2 a Chapter 5 For more information on printing from a PictBridge compatible digital camera see the documentation that came with your camera Ifthe camera is not PictBridge compliant or is not in PictBridge mode the PictBridge icon will blink and an error icon appears in the number of copies area on the control panel as shown below PG When this occurs an error message appears on your computer monitor if you have the HP All in One software installed Disconnect the camera correct the problem on the camera and reconnect For more information on PictBridge camera port troubleshooting see the Troubleshooting Help that came with your HP Image Zone software Print photos from a digital camera 22 After you successfully connect your PictBridge compliant camera to the HP All in One you can print your photos Make sure the size of the paper loaded in the HP All in One matches the setting on your camera If the paper size setting on your camera is set to the default the HP All in One uses the paper that is currently loaded in the paper tray Refer to the user guide that came with your camera for detailed information on printing from the camera If your
83. op 3 Select one or more images to share For more information see the onscreen HP Photo and Imaging Help 4 Click E mail The e mail program on your Mac opens Send the images as an e mail attachment by following the prompts on your computer screen 37 Cc O x UV 5 a se 5 El n gt D 2 0 Chapter 9 im G s E a r 38 HP PSC 1500 All in One series 1 Order supplies You can order recommended types of HP paper and print cartridges online from the HP website e Order paper transparency film or other media e Order print cartridges e Order other supplies Order paper transparency film or other media To order media such as HP Premium Paper HP Premium Plus Photo Paper HP Premium Inkjet Transparency Film or HP Iron On Transfers go to www hp com If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Order print cartridges Print cartridge reorder numbers vary by country region If the reorder numbers listed in this guide do not match the numbers on the print cartridges currently installed in your HP All in One order new print cartridges with the same numbers as those you currently have installed Your HP All in One supports the following print cartridges G o 1 o i T Print cartridges HP reorder number HP black inkjet print car
84. our print cartridges see the onscreen HP Image Zone Help that came with your software Handle the print cartridges Before you replace or clean a print cartridge you should know the part names and how to handle the print cartridges User Guide 43 Chapter 11 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides with the label on top Do not touch the copper colored contacts or the ink nozzles Warning Be careful not to drop the print cartridges This can damage them making them unusable Replace the print cartridges When the ink level for the print cartridge is low replace the print cartridge Make sure you have a replacement print cartridge available before removing the empty print cartridge You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges o 0 aL lt a lt Lu 3 o gt G HG G You can check the estimated amount of ink remaining in your cartridges by using the HP Image Zone software that came with your HP All in One For information on checking the ink levels from the HP Director or HP Solution Center see Check the estimated ink levels L Tip You can also use these instructions to replace the black print cartridge Ne with a photo print cartri
85. oving the lid from your HP All in One To remove the lid lift the lid part way and push out either at the left or right side to release the lid hook from its latch then gently slide the remaining hook from its latch r S o a O e 2 2 o gt a o a o D User Guide 13 Chapter 4 Choose papers for printing and copying You can use many types and sizes of paper in your HP All in One Review the following recommendations to get the best printing and copying quality Whenever you change paper types or sizes remember to change those settings Recommended papers If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing If you are printing photos for example load glossy or matte photo paper in the paper tray If you are printing a brochure or presentation use a type of paper specifically designed for that purpose Note Depending on your country region some of these papers might not be Ez available For more information about HP papers see the onscreen HP Image Zone Help or go to www hp com support inkjet media ES Note At this time this portion of the site is available in English only Papers to avoid Using paper that is too thin paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed
86. ows onscreen Help Use printer sharing Mac OS X 12 If your computer is on a network and another computer on the network is connected to the HP All in One by using a USB cable you can use that device as your printer using printer sharing Other computers on the network which are referred to as clients have access only to the print features All other functions must be performed on the host computer To enable printer sharing 1 On the host computer select System Preferences in the Dock The System Preferences window appears 2 Select Sharing 3 From the Services tab click Printer Sharing HP PSC 1500 All in One series 4 Load originals and load paper This chapter provides instructions for loading originals on the glass to copy or scan choosing the best paper type for your job loading paper in the paper tray and avoiding paper jams Load an original You can copy or scan up to letter or A4 size originals by loading them on the glass as described here Note Many of the special features will not work correctly if the glass and lid E backing are not clean For more information see Clean the HP All in One To load an original on the glass 1 Lift the lid and place your original face down on the right front corner of the glass 1 Tip For more help on loading an original refer to the guide engraved sta under the glass 2 Close the lid L Tip You can copy or scan oversized originals by completely rem
87. p and print Yes e Paper type and size e Layout Index prints and the following layouts are supported Layout Letter A4 1 page 8 by 10 inches 20 by 25 cm 2 page 5 by 7 inches 13 by 18 cm 3 page 4 by 6 inches 10 by 15 cm 4 page 3 5 by 5 inches 9 by 13 cm 9 page 2 5 by 3 25 inches 6 by 8 cm Default setting In Japan 2 page is 2L 4 page is L Physical specifications Height 16 2 cm 6 38 inches Width 43 4 cm 17 09 inches Depth 29 0 cm 11 42 inches Weight 5 08 kg 11 19 pounds 78 HP PSC 1500 All in One series Power specifications e Power consumption 40 W maximum e Input Voltage 100 240VAC 50 60 Hz e Output voltage 16 V 625 mA 32V 940 mA DC Environmental specifications Recommended operating temperature range 15 to 32 C 59 to 90 F Allowable operating temperature range 5 to 40 C 41 to 104 F Humidity 15 to 85 RH non condensing Non operating Storage temperature range 40 to 60 C 40 to 140 F In the presence of high electromagnetic fields it is possible the output from the HP All in One may be slightly distorted e HP recommends using a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields Additional specifications Memory 8 MB ROM 32 MB DRAM If you have Internet access you can get acoustic information from the HP website Go to www hp com support
88. p on loading full size paper and letterhead 7 refer to the diagram engraved in the base of the paper tray 6 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide inward until it stops at the edge of the paper Do not overload the paper tray make sure the stack of paper fits within the paper tray and is no higher than the top of the paper width guide Load 10 x 15 cm 4 x 6 inch photo paper You can load 10 x 15 cm 4 x 6 inch photo paper into the paper tray of your HP All in One For best results use a recommended type of 10 x 15 cm 4 x 6 inch photo paper For more information see Recommended papers Lu o o E a D e q 9 l 16 HP PSC 1500 All in One series For best results set the paper type and paper size before copying or printing For information on changing paper settings see the onscreen HP Image Zone Help x Lo Tip To help prevent rips wrinkles and curled or bent edges store all paper VS flat in a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One To load 10 x 15 cm 4 x 6 inch photo paper 1 Remove all paper from the paper tray 2 Insert the stack of photo paper into the far right side of the paper tray with the short edge forward and the glossy side down Slide the stack of photo pap
89. paper load 16 photos HP Image Zone 34 photo print cartridge 47 physical specifications 78 PictBridge 21 PictBridge port 21 postcards load 17 power specifications 79 print cancel job 29 from computer 27 from software application 27 print options 28 print specifications 77 self test report 42 print cartridge protector 48 print cartridges align 48 check ink levels 42 clean 49 handle 43 order 39 part names 43 photo print cartridge 47 replace 44 store 48 troubleshoot 63 print margin specifications 76 printer sharing Mac 12 Windows 11 Q quality copy 24 R recycling 80 reduce enlarge copies resize to fit letter or A4 26 regulatory notices declaration of conformity European Economic Area 83 FCC statement 81 note l attention des utilisateurs Canadien 81 notice to users in Canada 81 notice to users in Japan 82 notice to users in Korea 82 regulatory model identification number 81 replace print cartridges 44 reports self test 42 return your HP all in one 72 s scan from control panel 31 scan specifications 78 stop 32 scan button 5 scan glass clean 41 load original 13 self test report 42 send to a device HP Image Zone Mac 35 HP Image Zone Windows 34 serial number 68 service 67 see also customer support service ID 68 settings print options 28 software application print from 27 software update See device update specifications See technical information speed copy
90. per according to DIN 19309 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP website at www hp com go msds Customers without Internet access should contact their local HP Customer Care Center Recycling program HP offers an increasing number of product return and recycling programs in many countries as well as partnering with some of the largest electronic recycling centers throughout the world HP also conserves resources by refurbishing and reselling some of its most popular products This HP product contains the following materials that may require special handling at end of life e Mercury in the fluorescent lamp in the scanner lt 2 mg e Lead in the solder As of July 1 2006 all newly manufactured products will contain lead free solder and components according to European Union Directive 2002 95 EC HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle inkjet html Important recycling information for our customers in the Eu
91. print cartridge forward until it clicks into place If the print cartridge you are installing has a white triangle on its label slide the print cartridge into the slot on the left The label for the slot is green with a solid white triangle If the print cartridge you are installing has a white square or a white pentagon on its label slide the print cartridge into the slot on the right The label for the slot is black with a solid white square and a solid white pentagon HP PSC 1500 All in One series 9 Close the print carriage access door If you are installing a new print cartridge the HP All in One begins to print a print cartridge alignment sheet 10 Load the print cartridge alignment sheet on the right front corner of the glass with the top of the page to the right 11 Press the Start Scan button The HP All in One aligns the print cartridges Recycle or discard the print cartridge alignment sheet For more information on aligning the print cartridges see Align the print cartridges Use a photo print cartridge You can optimize the quality of the color photos you print and copy with your HP All in One by purchasing a photo print cartridge Remove the black print cartridge and insert the photo print cartridge in its place With the tri color print cartridge and photo print cartridge installed you have a six ink system which provides enhanced quality color photos E 2 3 gt 5 lt o v L 5
92. pter 6 The HP All in One makes a borderless copy of your original photo as shown below a a Resize an original to fit onto letter or A4 paper If the image or text on your original fills the entire sheet with no margins use the Resize to Fit setting to reduce your original and prevent unwanted cropping of the text or images at the edges of the sheet q gt o e lt s Tip You can also use Resize to Fit to enlarge a small photo to fit within the te printable area of a full size page In order to do this without changing the proportions of the original or cropping the edges the HP All in One might leave an uneven amount of white space around the edges of the paper To resize a document from the control panel 1 Make sure you have paper loaded in the paper tray 2 Load your original face down on the right front corner of the glass 3 Press the Size button to select Resize to Fit 4 Press Start Copy Black or Start Copy Color Stop copying 23 To stop copying press Cancel Resume on the control panel 26 HP PSC 1500 All in One series 7 Print from your computer The HP All in One can be used with any software application that allows printing The instructions vary slightly depending on whether you are printing from a Windows computer or a Mac Make sure you follow the instructions for your operating system in this chapter In addition to the p
93. r 12 6 Launch Reinstall 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One To uninstall from a Mac computer 1 Disconnect the HP All in One from your Mac 2 Double click the Applications HP All in One Software folder 3 Double click HP Uninstaller Follow the onscreen instructions 4 After the software is uninstalled disconnect your HP All in One and then restart your computer Note Itis important that you disconnect your HP All in One before Ez restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 5 To reinstall the software insert the HP All in One CD ROM into your computer s CD ROM drive On the desktop open the CD ROM and then double click HP all in one installer 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One Operational troubleshooting The 1500 series Troubleshooting section in the HP Image Zone Help contains troubleshooting tips for some of the most common issues associated with your HP All in One To access the troubleshooting information from a Windows computer go to the HP Director or HP Solution Center click Help and then choose Troubleshooting and Support Troubleshooting is also available through the Help button that appears on some error messages To access troubleshooting inform
94. r incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Note Regulatory information can be found in the technical information chapter of this guide It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first D Governmental paper or documents Passports Immigration papers Selective service papers Identification badges cards or insignias e Governmental stamps Postage stamps Food stamps D Checks or drafts drawn on Governmental agencies D Paper currency traveler s checks or money orders e Certificates of deposit D Copyrighted works Safety information Warning To prevent fire or A shock hazard do not expose this product to rain or any type of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock Warning Potential shock hazard 1 Read and understand all instructions in the Setup Guide 2 Use only a grounded electrical outlet when connecting the device to a power source If you do not know whether the outlet is grounded check with a qualified electrician 3 Observe all warnings and instructions marked on the product 4 Unplug this product from wall outlets before cleaning 5 Do not install or use this product near water or w
95. re with your HP Passport userid and password em x UV 5 o 2 gt n Note If you have not previously set up HP Instant Share click need Ez an HP Passport account on the Sign in with HP Passport screen Obtain an HP Passport user ID and password Send images using the HP Instant Share client application software Mac OS X v10 2 8 and later ES Note Mac OS X v10 2 1 and 10 2 2 are not supported Use the HP Instant Share client application to share images with friends and relatives Simply open the HP Instant Share window select the images you want to share and forward the images using the HP Instant Share E mail service Note For more information on using the HP Instant Share client application EZ software see the onscreen HP Image Zone Help To use the HP Instant Share client application 1 Select the HP Image Zone icon from the Dock The HP Image Zone opens on your desktop 2 Inthe HP Image Zone click the Services button at the top of the window A list of applications appears in the lower part of the HP Image Zone 3 Choose HP Instant Share from the list of applications The HP Instant Share client application software opens on your computer 4 Use the button to add an image to the window or the button to remove an image Note For more information on using the HP Instant Share client Ez application software see the onscreen HP Image Zone Help 5 Make sure the im
96. rint cartridge slot for the tri color print cartridge 2 Print cartridge slot for the black and photo print cartridges 5 Pull the print cartridge toward you out of its slot User Guide 45 o 0 aL lt a lt Lu 3 o gt G HG G Chapter 11 46 If you are removing the black print cartridge in order to install the photo print cartridge store the black print cartridge in the print cartridge protector For more information see Use the print cartridge protector If you are removing the print cartridge because it is low or out of ink recycle the print cartridge The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle inkjet html Remove the new print cartridge from its packaging and being careful to touch only the black plastic gently remove the plastic tape by using the pink pull tab 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Caution Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections O 69 Slide the new print cartridge forward at a slight upward angle into the empty slot Using your index finger push the
97. rinting capabilities described in this chapter you can print special print jobs such as borderless prints and newsletters print images directly from a digital camera that supports PictBridge and use scanned images in printing projects in the HP Image Zone e For more information on printing from a digital camera see Use a PictBridge camera e For more information on performing special print jobs or printing images in the HP Image Zone see the onscreen HP Image Zone Help Print from a software application Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology You need to change the settings manually only when you change print quality print on specific types of paper or transparency film or use special features To print from the software application you used to create your document Windows 1 Make sure you have paper loaded in the paper tray 2 Onthe File menu in your software application click Print 3 Select the HP All in One as the printer 4 Ifyou need to change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Select the appropriate options for your print job by using the features available in the Paper Quality Finishing Effects Basics and Color tabs v 2 h z e 3 lt o E 2
98. rlay Solution This might mean the control panel overlay is not attached or it is attached incorrectly Peel and remove the back of the control panel overlay Lift the lid and insert the overlay tabs into the device Press down on the overlay to ensure it is firmly attached received a message on the computer that the print cartridge alignment failed Cause The incorrect type of paper is loaded in the paper tray Solution If you have colored paper loaded in the paper tray when you align the print cartridges the alignment fails Load unused plain white letter or A4 paper into the paper tray and then try the alignment again c E Em 2 E GH 9 lt 2 Q 5 e E If the alignment fails again you might have a defective sensor or print cartridge Contact HP Support Go to www hp com support If prompted choose your 54 HP PSC 1500 All in One series country region and then click Contact HP for information on calling for technical support Cause Protective tape is covering the print cartridges Solution Check each print cartridge If the plastic tape is still covering the ink nozzles gently remove the plastic tape by using the pink pull tab Do not touch the ink nozzles or the copper colored contacts 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape D P aj Reinsert the print
99. ropean Union To preserve the environment this product must be recycled after its useful life as required by law The symbol below indicates that this product may not be disposed in the general trash Please return the product for proper recovery disposal to the authorized collection location nearest to you For more information regarding return and recycling of HP products generally please visit http www hp com hpinfo globalcitizenship environment recycle index html Regulatory notices 80 The HP All in One meets product requirements from regulatory agencies in your country region This section provides information on the regulatory model identification number for your HP All in One an FCC statement and separate notices to users in Australia Japan and Korea HP PSC 1500 All in One series Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SDGOB 0502 This regulatory number should not be confused with the marketing name HP PSC 1500 All in One series or other product numbers FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the
100. sk your dealer or call HP at the phone number provided in this guide As part of our constant efforts to improve our phone support service we advise you to check our website on a regular basis for new information regarding service features and delivery Country Region HP technical support Country Region HP technical support Algeria 213 61 56 45 43 Luxembourg French www hp com support Argentina 54 11 4708 1600 0 800 555 5000 Luxembourg German www hp com support Australia during warranty 1300 721 147 Malaysia 1 800 805405 Australia once warranty has ended per call 1902 910 910 Mexico 01 800 474 6836 01 800 51 HP invent charge Austria www hp com support Mexico Mexico City 55 5258 9922 Bahrain 800 171 Middle East 971 4 366 2020 international Bangladesh fax to 65 6275 6707 Morocco 212 22 404747 Belgium Dutch www hp com support Netherlands www hp com support Belgium French www hp com support New Zealand 0800 441 147 Bolivia 800 100293 Nigeria 234 1 3204 999 Brazil Demais 0800 709 7751 Norway www hp com support Localidades Brazil Grande S o 55 11 4004 7751 Oman 971 4 366 2020 Paulo Brunei fax to 65 6275 6707 Pakistan fax to 65 6275 6707 Cambodia fax to 65 6275 6707 Palestine 971 4 366 2020 Canada 1 800 474 6836 1 800 Panama 001 800 711 2884 HP invent Canada local 905 206 4663
101. t older products from your computer e If your HP All in One is networked see the Network Guide that came with your HP All in One e After you check the connections try restarting your computer Turn your HP All in One off and then on again For more information on setting up your HP All in One and connecting it to your computer see the Setup Guide that came with your HP All in One I received a message on the computer about a paper jam or a blocked carriage Cause If either a paper jam or blocked carriage error message appears on the computer there might be some packing material inside the HP All in One Solution Lift open the print carriage access door to expose the print cartridges and remove any packing material tape or other foreign objects Turn off the HP All in One wait one minute and then press the On button to turn the HP All in One back on Software installation troubleshooting If you encounter a software problem during installation see the topics below for a possible solution If you encounter a hardware problem during installation see Hardware setup troubleshooting a o z o 3 e gt o S e El o 5 User Guide 57 c G E Em 2 E D 5 9 lt 2 Q 5 e E Chapter 12 58 During a normal installation of the HP All in One software the following things occur The HP All in One CD ROM runs automatically The software
102. t overview Several indicator lights inform you of the status of your HP All in One The following table describes common situations and explains what the lights mean For more information about status lights and resolving issues see Troubleshooting information Light All lights are off The On button light Start Copy Black backlight and Start Copy Color backlight are on The On button light is blinking and the Start Copy Black backlight and Start Copy Color backlight are on The On button light and the Start Copy Black backlight are blinking and the Start Copy Color backlight is on The On button light and the Start Copy Color backlight are blinking and the Start Copy Black backlight is on The Check Paper light is blinking and the On button light Start Copy Black backlight and Start Copy Color backlight are on The Check Print Cartridge light is blinking and the On button light Start Copy Black backlight and Start Copy Color backlight are on What it means The HP All in One is turned off The HP All in One is on and ready The HP All in One is printing scanning or aligning the print cartridges The HP All in One is making a black and white copy The HP All in One is making a color copy The HP All in One is out of paper has a paper jam or has the wrong paper size loaded The print carriage access front clean out door is open the print cartridges are missing or not installed prop
103. te utility provided with the HP Image Zone software to automatically search the HP support website for device updates at predetermined intervals For more information on the Software Update utility see the HP Image Zone Help s Lo Tip After the Software Update utility is installed on your computer it T searches for device updates If you do not have the latest version of the Software Update utility at the time of install a dialog appears on your computer prompting you to upgrade Accept the upgrade is called Update The button that opens the Update utility is located in the upper left corner of the software window c E Em 2 E D 9 lt 2 Q 5 e E ES Note If you installed the HP Image Zone Express software the update utility 64 HP PSC 1500 All in One series To use device update 1 Do one of the following Double click the update exe file you downloaded from www hp com support When prompted accept the device update found by the Software Update utility The Device Update Wizard opens on your computer 2 Atthe Welcome screen click Next The Select a Device screen appears 3 Select your HP All in One from the list and then click Next The Important Information screen appears 4 Make sure your computer and device meet the requirements listed 5 If you meet the requirements click Update A progress bar or other such designator displays 6 Do not disconnect shut down
104. the Print dialog box to print the job oe HP PSC 1500 All in One series Mac users Stop a Use the Page Setup and Print dialog boxes to change the settings for your print job Which dialog box you use depends on which setting you want to change To change the paper size orientation or scaling percentage 1 Select the HP All in One in the Chooser OS 9 Print Center OS X v10 2 or earlier or Printer Setup Utility OS X v10 3 or later before you begin printing 2 From the File menu in your software application choose Page Setup 3 Make changes to the paper size orientation and scaling percentage settings and click OK To change all other print settings 1 Select the HP All in One in the Chooser OS 9 Print Center OS X v10 2 or earlier or Printer Setup Utility OS X v10 3 or later before you begin printing 2 From the File menu in your software application choose Print 3 Make changes to the print settings and click Print to print the job print job Although you can stop a print job from either the HP All in One or the computer we recommend you stop it from the HP All in One for best results To stop a print job from the HP All in One User Guide 3 Press Cancel Resume on the control panel If the job does not stop printing press Cancel Resume again 29 v 2 h z e 3 lt o E 2 e El T oO Chapter 7 Lu 2 gt 2 E o Lu 3 gt
105. tion Center Do one of the following e On the Windows desktop double click the HP Director or HP Solution Center icon e Inthe system tray at the far right of the Windows taskbar double click the Hewlett Packard Digital Imaging Monitor icon e On the taskbar click Start point to Programs or All Programs select HP and then click HP Director or HP Solution Center Open the HP Image Zone software Mac OS X v10 1 5 and above ES Note Mac OS X v10 0 0 v10 1 4 are not supported When you install the HP Image Zone software the HP Image Zone icon is placed in the Dock To open the HP Image Zone window gt Click the HP Image Zone icon in the Dock The HP Image Zone window appears The HP Image Zone window displays only the HP Image Zone features that are appropriate for the selected device Access the HP Director software Mac OS 9 The HP Director is the entry point to the HP Image Zone software Depending on the capabilities of your HP All in One the HP Director lets you initiate device functions 6 HP PSC 1500 All in One series such as scanning or copying and to open the HP Gallery to view modify and manage the images on your computer The HP Director is a standalone application that must be opened before its features can be accessed Use one of the following methods to open the HP Director e Double click the HP Director alias on the desktop e Double click the HP Director alias in the Applications Hewlett Pa
106. to turn off the HP All in One Unplug the power cord and then disconnect it from the HP All in One Caution Do not return the power cord and power supply with the HP All in One The replacement HP All in One will not be shipped with these items Store the power cord and power supply in a safe place until the replacement HP All in One arrives If available pack the HP All in One for shipment by using the original packing materials or the packaging materials that came with your exchange device If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty Place the return shipping label on the outside of the box Include the following items in the box A complete description of symptoms for service personnel samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you can be reached during the day 73 yoddns dH 199 Chapter 13 E o o 5 a 9 74 HP PSC 1500 All in One series 14 Technical information The technical specifications and international regulatory information for your HP All in One are provided in this section This chapter provides information on system requirements for Windows and Mac paper pri
107. tridge 336 black print cartridge 338 high capacity black print cartridge HP tri color inkjet print cartridge 342 color print cartridge 343 high capacity color print cartridge HP photo inkjet print cartridge 348 color photo print cartridge You can also find out the reorder numbers for all the print cartridges your device supports by doing the following e For Windows users In the HP Director or HP Solution Center click Settings point to Print Settings and then click Printer Toolbox Click the Estimated Ink Levels tab and then click Print Cartridge Ordering Information e For Mac users In the HP Director OS 9 or HP Image Zone OS X choose Settings choose Maintain Printer if prompted select your HP All in One and then click Utilities From the pop up menu choose Supplies Or you can contact a local HP reseller or go to www hp com support to confirm the correct print cartridge reorder numbers for your country region To order print cartridges for your HP All in One go to www hp com If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page User Guide 39 2 o o 5 Em CU ps e Chapter 10 Order other supplies 40 To order other supplies such as HP All in One software a copy of the printed User Guide a Setup Guide or other customer replaceable parts call the appropriate number below e Inth
108. wlett Packard Europe B V Amsterdam Meyrin Branch 150 Route de Nant d Avril 1217 Meyrin Geneva Switzerland 88 HP PSC 1500 All in One series Index Symbols Numerics 10 x 15 cm photo paper load 16 4 x 6 inch photo paper load 16 A A4 paper load 15 align print cartridges 48 B best copy quality 24 borderless copies 10 x 15 cm 4 x 6 inch photo 25 C camera port See PictBridge port cancel copy 26 print job 29 scan 32 cancel button 4 cartridges See print cartridges clean exterior 42 glass 41 lid backing 41 print cartridges 49 connection types supported printer sharing 11 12 USB 11 control panel overview 4 copy black and white documents 25 cancel 26 copy specifications 77 number of copies 24 paper types recommended 23 quality 24 speed 24 User Guide customer support Australia 71 contact 68 HP Quick Exchange Service Japan 72 Japan 72 Korea 71 North America 68 outside U S 69 serial number 68 service ID 68 website 67 D declaration of conformity European Economic Area 83 device update Mac 65 overview 64 Windows 64 digital camera PictBridge 21 E envelopes load 18 Environmental product stewardship program 79 environmental specifications 79 F fast copy quality 24 FCC statement 81 fitto page 26 G glass clean 41 load original 13 greeting cards load 18 H Hagaki cards load 17 HP All in One overview 3 prepare to ship 72 HP Director HP Instant Share

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