HP Photosmart 3310 All-in-One Printer Setup Guide
Contents
1. if needed b Continue to step C2 on the next page It you do not know your settings see the documentation that came with your wireless access point Shortcut methods See requirements below Connect Now Technology Windows XP Service Pack 2 or newer __ Requirements You must have a Connect Now compatible access point Windows XP Service Pack 2 and saved settings to use this option If you set up your wireless network using the Windows Connect Now option with a USB flash drive you can use that USB flash drive to add the HP All in One to your wireless network If you saved your settings to a memory device you can also use that device Steps a Insert the USB flash drive into the front USB port on the HP All in One For memory devices insert the card into the matching card slot on the tront of the HP All in One Or b A prompt appears on the HP All in One Press OK to accept Skip the next page and continue to step C4 on page 13 SecureEasySetup Requirements You must have an access point with SecureEasySetup logo Important You have a limited time to complete the next step after starting the SecureEasySetup Steps a Put the access point in SecureEasySetup mode See the documentation that came with the access point if you questions b Continue to step C2 on the next page HP All in One 11 Start the Wireless Setup Wizard a On the control panel of the HP All in One press the Setup button b Press2. 7 for the Network menu c When the Network menu appears press 4 for the Wireless Setup Wizard Follow the display instructions A list of detected networks appears on the display The networks with the strongest signals appear first Note If you are using Connect Now Technology or SecureEasySetup you can skip this step a Highlight the name of the network that you wrote down in Step C1 and then press OK If your network is not listed select Enter a New Network Name SSID and enter your Network Name SSID Make sure there are no obstructions between the access point and your HP All in One b If your network is encrypted a prompt appears for the WEP key or WPA passphrase Both are case sensitive See Display keyboard tips at the bottom of this page c Follow the prompts on the display If the connection is successful go to the next step If you have problems connecting to the network see poppin the User Guide for additional sso ant TN m setup information 12 HP All in One Insert the correct CD Windows Users Macintosh Users Note If the startup screen does not appear after you insert the CD double click My Computer double click the CD ROM icon and then double click setup exe a Insert the HP All in One Windows CD a Insert the HP All in One Macintosh CD b Follow the onscreen instructions to install the software b Double click the HP All in One installer icon c On the Connection Type screen make
3. sure to oc oo go select through the network Follow the onscreen instructions Fe HP All In One Series E Ganrescion Tapa A Choos hee pou wall comer pou ceric fo Pi compute iii 2 Dies to thee cenepaater fiai campia tara a LIS cabia oT oT cen Ate gece ons ee sh npr te igs pee c Make sure you complete all screens including the Setup Assistant Continue to d You must choose unblock or accept on all firewall messages or setup will fail Follow all onscreen instructions Continue to the next page Questions Anti virus Anti Spyware or firewall programs can block software installation For details go to www hp com support enter Photosmart 3300 and then search for Firewalls HP All in One 13 IES Install software on additional computers It you have additional computers on your network install the HP All in One software on each computer Choose the correct HP All in One CD for each installation Follow the onscreen instructions Make sure that you choose the connection type between the network and your HP All in One not between your computer and the network Problem A Paper Jam message appears Action Remove the back access door and then gently pull out any paper Turn the device off and then on Load the paper again Problem You did not see the screen prompting you to connect the USB cable Action Remove and then re insert the HP All in One Windows CD Refer to Se
4. Start Here USB cable users Do not connect the USB cable until this BD guide instructs you to or the software may not install properly Use this guide to set up the hardware and connect the HP All in One to either your computer or a working network If you have problems during setup see Troubleshooting later in the guide Remove all tape and lift display a Remove all tape For best viewing remove the protective tilm trom the color graphics display b Lift the display USB cable Ethernet cable 10 x 15 cm Purchased separately photo paper SO ee Macintosh CD User Guide on CD control panel faceplate may be Ss as pre attached phone cord power cord The contents of your box may differ Additional network equipment specified later in guide HP Photosmart 3300 All in One series Setup Guide Attach the control panel faceplate if not attached Fai fo g ay Ja a Liftthe lid b Position the control panel faceplate Press down firmly on all edges of the overlay over the buttons on the device to secure it Make sure all buttons are visible and not blocked The control panel faceplate must be attached for the HP All in One to work Load paper trays Main tray Load plain white paper in the bottom paper tray Plain paper is needed for alignment Photo paper tray Load t
5. ction A F ami Pr arabi creme aa cers rea L iy bas pdd Par cii aa ip barges etd De toes o io irre mia ee a Problem The Microsoft Add Hardware screen appears Action Click Cancel Unplug the USB cable and then insert the HP All in One Windows CD Refer to Section A Problem The Device Setup Has Failed To Complete screen appears Action Verify that the control panel faceplate is firmly attached Unplug the HP All in One and plug it in again Check all connections Make sure the USB cable is plugged into the computer Do not plug the USB cable into a keyboard or non powered hub Refer to Section A 14 HP All in One Network Troubleshooting Problem You are not sure if your network is set up properly Action For information on how to set up a network go to www hp com support Enter Photosmart 3300 and then search for Network Setup Problem You are trying to set up a wireless connection through the control panel and the device does not connect to the network Action e On the access point turn on broadcast network name options and turn off silent broadcast name e Move the access point closer to the HP All in One and make sure there are no obstructions e Turn the access point off wait 30 seconds and then on again e Make sure you entered the correct wireless communication mode and authentication type See steps C1 through C3 e See the User Guide for more details and troubleshooting informatio
6. e the prompt appears connect the USB cable to the port on the back of the HP All in One and then to any USB port on your compuier b Double click the HP All in One installer icon c Make sure you complete all screens including the Setup Assistant Sea i iiio The HP Aine Sarup Aiia will gather parca Mm pis il ayil mt 4 AETA your 1 DIECI yia p rsa b Follow the onscreen instructions Complete the Fax conan Meare waa Setup Wizard and the Sign up now screens A Go to back of the guide to make a test copy 8 HP All in One th Section B Ethernet wired network a Connect the Ethernet cable a Remove the yellow plug from the back of the device b Connect one end of the Ethernet cable to the Ethernet port on the back of the device c Connect the other end of the Ethernet cable to the hub router switch If the cable is not long enough you can purchase a longer cable Important Do not connect the Ethernet cable to a cable modem You must have a working network If you already connected the USB cable do not connect the Ethernet cable HP All in One 9 cy Insert the correct CD Windows Users Macintosh Users Note If the startup screen does not appear after you insert the CD double click My Computer double click the CD ROM icon and then double click setup exe a Insert the HP All in One Windows CD a Insert the HP All in O
7. he 4 x 6 in 10 x 15 cm photo paper with the glossy side down in the photo tray located underneath the output tray If paper is tabbed make sure the tab is towards you Tip Pull out and then flip the paper tray extender to catch pages 2 HP All in One 6 Connect the supplied phone cord Connect one end of the supplied phone cord to the phone port on the left 1 LINE and the other to a wall jack To connect an answering machine or use your own phone cord see the User Guide USB cable users Do not connect the USB cable until instructed later in this guide 8 Press the On button and configure On a After you press the On button the blue light flashes and then becomes solid This may take up to a minute b Wait for the language prompt before continuing Use the arrow keys to select your language press OK and then confirm Use the arrow keys to select your country region press OK and then confirm I ET __ STL ap r I T HP All in One 3 Lift latches inside of the device a Squeeze the bottom of each latch to release it and then lift the latch and pattern on the print carriage a Push the black ink cartridge into the first slot on the lett Close the latch b Repeat with each of the color ink cartridges c Make sure each latch is secure 4 HP All in One IRA Close the access door and follow the prompts a a After you close the access doo
8. n co Problem The Printer Not Found messages appears or oe oe Sere Action First make sure that you have an active connection with the device Check eo your color graphics display for an icon If you do not see an icon go back to your connection type Section B or C Pea p piai bi a oe Le ee Da Dey ie Pei bam ie ep Pe bers Thi biei br mere teeters It you have an active connection try the following e Turn your device off wait 30 seconds and then on e Try temporarily disconnecting your firewall Wired Ethernet network users Make sure your cables are connected e Check the cable between the router and the device e Check the cable between your computer and the device e Make sure your LAN card is set up properly See the User Guide for more troubleshooting and additional setup information HP All in One 15 Make a test copy A Q586 1 90277 Now that you have finished setup it is time to use your HP All in One Make a copy of a favorite photo and see the new copy preview feature 1 Find a 4 x 6 in 10 x 15 cm photo 2 Place the photo face down on the right front corner of the glass Make sure the long edge of the photo is along the front of the glass Close the lid 3 Make sure you have the photo paper loaded in the paper tray see page 2 and then press the Copy button 4 Press the Photo Tray button The device scans the photo and then shows a preview on the color graphics display 5 P
9. ne Macintosh CD b Follow the onscreen instructions to install the b Double click the HP All in One installer icon software nooo c On the Connection Type screen make sure to select through the network Follow the onscreen instructions ennai 7 pp Chesed Peay pagu wal cect po deeg Bo Bi congue i Dimezi to Une cigane jia cangia dtrag a USE catia ED Thora ites reste nennir Paa oia annn a M D T A AS c Make sure you complete all screens E including the Setup Assistant To install software on additional computers go to page 14 d You must choose unblock or accept on all firewall messages or setup will fail Follow all onscreen instructions To install software on additional computers go to page 14 Questions Anti virus Anti Spyware or firewall programs can block software installation For details go to www hp com support enter Photosmart 3300 and then search for Firewalls B3 Go to back of the guide to make a test copy 10 HP All in One O Section C Wireless Access Point Network Locate wireless settings You must have your wireless settings to add the HP All in One to your wireless network If you have Connect Now Technology or SecureEZSetup see the next section on this page If you do not have Connect Now Technology or SecureEZSetup or are unfamiliar with these terms follow these steps a Locate and write down your settings Network Name also called SSID WEP key WPA Passphrase
10. r a prompt appears to load plain white paper Make sure paper is loaded and then press OK to start the process The device initializes the ink cartridges and aligns the printer This takes approximately 5 minutes A Do not disconnect or turn off the HP All in One during this time You may hear the device making noises b After the page prints the printer is aligned Check the color graphics display for the status and then press OK Recycle or discard the alignment page a Turn on your computer login if necessary and then wait for the desktop to appear b Close any open programs HP All in One 5 18 Choose ONE connection type A or B or C A USB Connection Do not connect yet Use this connection type if you want to connect the device directly to one computer Do not connect until the software instructs you to Equipment needed USB cable SS WY For a USB connection go to Section A page 7 for instructions Use this connection type if you want an Ethernet cable connection between the device and your network Equipment needed hub router switch and Ethernet cable For an Ethernet cable connection go to Section B page 9 for instructions Use this connection type if you want a wireless 802 11 b or g connection between the device and your network Equipment needed wireless hub or access point For easiest setup move the HP All in One next to the access point Fo
11. r a wireless access point connection go to Section C page 11 for instructions Note If you do not have an access point but want to connect your wireless computer to the device see the Wireless Ad Hoc Network Setup section in the User Guide 6 HP All in One Section A USB Connection n Insert the correct CD Windows Users Macintosh Users Note If the startup screen does not appear after you insert the CD double click My Computer double click the CD ROM icon and then double click setup exe a Insert the HP All in One Windows CD a Locate the HP All in One Macintosh CD b Follow the onscreen instructions to install the software b Continue to the next page c On the Connection Type screen make sure to select directly to this computer Continue to the next page FS HP All In One Series Connection Type Choose how you will connect your device to this computer Through the network IMPORTANT You must establish a connection between your device and the network before proceeding Refer to the setup instructions for your device if you have not yet established a network connection Click Next to continue HP All in One 7 ce Connect the USB cable Windows Users Macintosh Users a Follow the onscreen instructions until you see the a Connect the USB cable from your computer prompt to connect the USB cable This may take to the USB port on the back of the device several minutes Onc
12. ress the Start Color button The HP All in One makes a copy of your original photo To learn about printing photos from memory cards and other features see the User Guide and online help For additional help see www hp com support Printed on 100 recycled paper Copyright 2005 Hewlett Packard Development Company L P Printed in
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