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HP Photosmart 3210 All-in-One Printer User's Manual

1. 80 User Guide 1 Make a borderless copy of a photo 81 Crop an original 82 Stop copying 82 9 Print from your computer 83 Print from a software application 83 Change the print settings 84 Stop a print job 85 10 Use the scan features 87 Scan an image 87 Share a scanned image with friends and relatives 89 Print a scanned image 90 Edit a scanned image 90 11
2. 37 Network troubleshooting 44 5 Load originals and load paper 47 Load documents photos slides and negatives 47 Choose papers for printing and copying 52 Select an input tray 53 Load paper 54 Avoid paper jams 59 6 Use the photo and video features 61 Insert a memory card 61 Connect a digital camera 62 Connect a storage device 63 View photos and videos 64 Select photos and videos
3. 133 HP Photosmart 3200 All in One series declaration of conformity 134 Index 135 Contents User Guide 3 4 HP Photosmart 3200 All in One series 1 HP All in One overview You can access many HP All in One functions directly without turning on your computer You can quickly and easily accomplish tasks such as making a copy or printing photos from a memory card or storage device from your HP All in One This chapter describes the HP All in One hardware features control panel functions and how to access the HP Image Zone software Tip You can do more with your HP All in One by using the HP Image Zone software installed on your computer The software includes copy scan and photo functionality as well as troubleshooting tips and helpful information For more information see the onscreen HP Image Zone Help and Use the HP Image Zone software The HP Image Zone software does not support Mac OS 9 and OS 10 0 0 10 1 4 The HP All in One at a glance This section describes all the parts located on the HP All in One with descriptions of each part The HP Photosmart 3200 All in One series parts Label Description 1 Lid backing Provides a solid white back for scans and copies Remove to scan slides and negatives 2 Output tray extender User
4. 125 System requirements 125 Paper specifications 125 Print specifications 127 Copy specifications 128 Memory card specifications 128 Scan specifications 129 Physical specifications 129 Power specifications 129 Environmental specifications 130 Additional specifications 130 Environmental product stewardship program 130 2 HP Photosmart 3200 All in One series Regulatory notices 131 Declaration of conformity European Economic Area
5. 65 Edit photos 68 Print photos and videos from the control panel 68 Set photo print options 72 Save photos to your computer 72 Share photos with friends and relatives 73 7 Share your images with family and friends 75 Send images to others 75 Receive images from others 75 Print to your HP All in One from a remote location 77 Configure HP Instant Share 77 8 Use the copy features 79 Make a copy 79 Change the copy settings 79 Preview your copy job
6. 9 Enter text using the visual keyboard 13 Use the HP Image Zone software 14 2 Find more information 17 Sources of information 17 Use the onscreen Help 19 3 Finish setting up your HP All in One 25 Set your preferences 25 Connection information 26 4 Connect to a network 33 Wired network setup 33 Install the software for a network connection 35 Connect to additional computers on a network 37 Change the HP All in One from a USB connection to a network connection 37 Manage your network settings
7. Your name address and a phone number where you can be reached during the day User Guide 123 HP warranty and support Chapter 14 124 HP Photosmart 3200 All in One series HP warranty and support 15 Technical information This chapter provides information on accessing system requirements paper specifications print specifications copy specifications memory card specifications scan specifications physical specifications power specifications environmental specifications regulatory notices and the declaration of conformity for your HP All in One System requirements Software system requirements are located in the Readme file For information on viewing the Readme file see View the Readme file Paper specifications This section contains information about paper tray capacities paper sizes and print margin specifications Paper tray capacities Capacity1 Maximum Media Size2 Minimum Media Size Main Tray Up to 100 sheets 216 x 356 mm 8 5 x 14 inch 76 x 127 mm 3 x 5 inch Photo Tray Up to 20 sheets 105 x 165 mm 4 13 x 6 5 inch 89 x 127 mm 3 5 x 5 inch Output Tray Up to 50 sheets N A N A 1 Maximum capacity 2 Panorama media up to 610 mm 24 inches long is supported through manual continuous feed Note HP recommends emptying the output tray frequently User Guide 125 Technical information Paper sizes Type Size Weight Paper Letter 216 x 279 mm 8 5 x 11 inches
8. A4 210 x 297 mm 8 27 x 11 7 inches A5 148 x 210 mm 5 8 x 8 3 inches Executive 184 x 267 mm 7 25 x 10 5 inches Legal1 216 x 356 mm 8 5 x 14 inches L 89 x 127 mm 3 5 x 5 inches 2L 127 x 178 mm 5 x 7 inches Mutsugiri 203 mm x 254 mm 8 x 10 inches Panorama 102 x 254 mm 4 x 10 inches 102 x 279 mm 4 x 11 inches 102 x 305 mm 4 x 12 inches 204 x 594 mm 8 27 x 23 4 inches 60 to 90 gsm 16 to 24 lbs Envelopes U S 10 104 x 241 mm 4 125 x 9 5 inches A2 111 x 146 mm 4 4 x 5 8 inches DL 110 x 220 mm 4 3 x 8 7 inches C6 114 x 162 mm 4 5 x 6 4 inches 75 to 90 gsm 20 to 24 lbs Transparency film Letter 216 x 279 mm 8 5 x 11 inches A4 210 x 297 mm 8 3 x 11 7 inches N A Photo paper 102 x 152 mm 4 x 6 inches 236 gsm 145 lb 127 x 178 mm 5 x 7 inches Letter 216 x 279 mm 8 5 x 11 inches A4 210 x 297 mm 8 27 x 11 7 inches Panorama 102 x 254 mm 4 x 10 inches 102 x 279 mm 4 x 11 inches 102 x 305 mm 4 x 12 inches 204 x 594 mm 8 27 x 23 4 inches N A Chapter 15 126 HP Photosmart 3200 All in One series Technical information Type Size Weight Cards Index card 76 2 x 127 mm 3 x 5 inches Index card 101 x 152 mm 4 x 6 inches 200 gsm 110 lb maximum Index card 127 x 203 2 mm 5 x 8 inches 127 x 178 mm 5 x 7 inches A6 105 x 148 5 mm 4 13 x 5 85 inches Hagaki postcard 100 x 148 mm 3 9 x 5
9. continued 6 HP Photosmart 3200 All in One series Overview Label Description 21 Rear clean out door latch 22 Rear clean out door 23 Power connection Control panel overview This section describes the functions of the control panel buttons lights and keypad as well as the color graphics display icons and screen saver HP Photosmart 3200 All in One series control panel features Label Name and Description 1 On Turn the HP All in One on or off When the HP All in One is off a minimal amount of power is still supplied to the device 2 Film Presents or removes the Film Menu for selecting options Scan slides and negatives using the Slide and Negative holder and the Slide and Negative light in the lid of your HP All in One 3 Photo Presents or removes the Photo Menu for selecting options Select the photo function When the button is lit the photo function is selected Use this button to set photo print options edit photos and transfer photos to a computer 4 HP Instant Share Send or receive images directly from a network connected HP All in One If your HP All in One is USB connected you can send images using the HP Instant Share software on your computer 5 Proof Sheet Print a proof sheet when a memory card or storage device has been inserted in the HP All in One A proof sheet shows thumbnail views of all the photos on the memory card or storage device You can select photos on the proof sheet the
10. 300 x 300 Fast Black up to 32 300 x 300 Color up to 31 300 x 300 Memory card specifications Maximum recommended number of files on a memory card 1 000 Maximum recommended individual image file size 8 MB Chapter 15 128 HP Photosmart 3200 All in One series Technical information Maximum recommended individual image size 12 megapixels Maximum recommended individual video length 3 minutes Note Approaching any of the recommended maximums on a memory card might cause the performance of the HP All in One to function more slowly than expected Large video files might take several minutes to open Supported memory card types CompactFlash types I and II Memory Stick Memory Stick Pro Memory Stick Magic Gate Secure Digital MultiMediaCard MMC xD Picture Card Other memory cards including Memory Stick Magic Gate Duo Memory Stick Duo and Secure Multimedia Card are supported with the use of an adapter See the instructions that came with your memory card for more information Supported video file types Motion JPEG Quicktime mov Motion JPEG AVI avi MPEG 1 mpg mpe or mpeg The printer ignores video clips in any other format Scan specifications Image editor included Integrated OCR software automatically converts scanned text to editable text Integrated 35 mm film scanning up to 6 negatives or 4 slides Note
11. 69 photos 68 customer support contact 117 HP Quick Exchange Service Japan 120 North America 118 outside U S 118 serial number 117 service ID 117 warranty 115 website 118 D date 26 declaration of conformity European Economic Area 133 U S 134 default gateway 42 default settings restore 38 deselect photos 65 videos 65 device address 43 device name 43 device update Mac 114 Windows 113 digital camera connect 62 63 PictBridge 62 DNS server 42 documents edit scanned 90 scan 87 down arrow 8 E e mail images 75 89 Easy Print Wizard 68 edit photos 68 scanned images 90 Embedded Web Server access using web browser 39 password settings 41 setup wizard 40 envelopes load 57 specifications 125 environment Environmental product stewardship program 130 User Guide 135 environmental specifications 130 European Union Directive 2002 95 EC 131 recycling information 131 EWS See Embedded Web Server F FCC statement 132 film change original type 88 load 47 menu 10 scan 88 firmware version 41 forward images 76 front USB port 61 G gateway default setting 42 general information configuration page 41 glass clean 93 load original 47 greeting cards load 58 specifications 125 H Hagaki cards load 56 hardware troubleshoot setup 102 hardware address 42 help button 12 menu 12 other resources 17 use onscreen Help 19 hostname 41 HP Inst
12. Slide the stack forward until it stops 4 Slide the paper length and paper width guides inward against the stack of cards until they stop Do not overload the main tray make sure the stack of cards fits within the main tray and is no higher than the top of the paper width guide 5 Push the main tray back into the HP All in One Load envelopes You can load one or more envelopes into the main tray of your HP All in One Do not use shiny or embossed envelopes or envelopes that have clasps or windows Note For specific details on how to format text for printing on envelopes consult the help files in your word processing software For best results consider using a label for the return address on envelopes To load envelopes 1 Pull out the main tray past the first stop but do not remove it from the device 2 Remove all paper from the main tray 3 Insert one or more envelopes into the far right side of the main tray with the envelope flaps up and to the left Slide the stack of envelopes forward until it stops Tip For more help on loading envelopes refer to the diagram engraved in the base of the main tray User Guide 57 Load originals and load paper 4 Slide the paper length and paper width guides inward against the stack of envelopes until they stop Do not overload the main tray make sure the stack of envelopes fits within the main tray and is no higher than the top of the paper width guide 5 Push the main tray
13. Subnet Mask 3 Default Gateway 5 Enter your changes then press OK when done Use the Embedded Web Server If your computer is connected to an HP All in One on a network you can access the Embedded Web Server that resides in the HP All in One The Embedded Web Server is a web based user interface that provides some options not available on the HP All in One control panel including advanced network security options Also the Embedded Web Server enables you to monitor status and order printer supplies For information on how to use the features available in the Embedded Web Server see the onscreen help within the Embedded Web Server To access Embedded Web Server help open the Embedded Web Server then click the Help link under Other Links on the Embedded Web Server Home tab Note Only use the Embedded Web Server to change network settings if you cannot access the HP All in One control panel or you need to change an advanced option not available on the control panel Access the Embedded Web Server You can only access the Embedded Web Server on a computer connected to an HP All in One on a network 1 Press Setup User Guide 39 Network setup 2 Press until Network is highlighted then press OK The Network Menu appears 3 Press 1 then press 1 again This selects the Network Settings menu and then prints a configuration page for your HP All in One including the IP address You will use the IP address in the
14. and the ink can bleed into these papers Extremely smooth shiny or coated papers not specifically designed for your HP All in One They can jam the HP All in One or repel the ink Multi part forms such as duplicate and triplicate forms They can wrinkle or get stuck and the ink is also more likely to smear Envelopes with clasps or windows They can get stuck in the rollers and cause paper jams HP does not recommend copying to the following papers Any size paper other than those listed in Technical information Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices Envelopes Transparency film other than HP Premium Inkjet Transparency Film or HP Premium Plus Inkjet Transparency Film Multiple part forms or label stock Select an input tray This section describes the procedure for choosing an input tray The HP All in One has a main tray for full size media and small media It also has a photo tray for small media only You can select an input tray at any time during the process of printing and copying The main tray is the default input tray but you can specifically select the photo tray using the Copy menu and Photo menu options or the Photo Tray button on the control panel To select the photo tray after you adjust your settings in the Photo or Copy menu 1 Adjust your Photo menu or Copy menu settings as needed 2 Press Photo Tray on the control
15. and then click Utilities From the pop up menu choose Supplies User Guide 91 Order supplies Additionally you can contact a local HP reseller or go to www hp com support to confirm the correct ink cartridge reorder numbers for your country region To order ink cartridges for your HP All in One go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Order accessories To order accessories for your HP All in One go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Depending on your country region your HP All in One might support the following accessories Accessory and HP model number Description HP Bluetooth Wireless Printer Adapter bt300 bt400 bt450 Enables you to print from a Bluetooth device to your HP All in One This accessory plugs into the front USB port on the HP All in One and accepts print jobs from supported Bluetooth devices such as a digital camera phone personal digital assistant PDA or Bluetooth enabled Windows or Mac computer Order other supplies To order other supplies such as HP All in One software a copy of the printed User Guide a Setup Guide or other customer replaceable parts call the appropriate number below In the U S or Canada dial
16. next step 4 In the Address box in your Web browser on your computer type the IP address of the HP All in One as shown on the network configuration page For example http 192 168 1 101 The Embedded Web Server Home page appears showing information for the HP All in One Note If you are using a proxy server in your browser you might need to disable it to access the Embedded Web Server 5 If you need to change the language displayed in the Embedded Web Server do the following a Click the Settings tab b Click Select Language in the Settings navigation menu c In the Select Language list click the appropriate language d Click Apply 6 Click the Home tab to access device and network information or click the Networking tab to access more network information or to modify network information 7 Make any configuration changes For more information see Use the Embedded Web Server setup wizard 8 Close the Embedded Web Server Use the Embedded Web Server setup wizard The network setup wizard provided in the Embedded Web Server gives you an intuitive interface to your network connection parameters For more information on how to open the Embedded Web Server see Access the Embedded Web Server 1 Click the Networking tab 2 Click Wired 802 3 in the Connections navigation menu 3 Click Start Wizard and then follow all of the wizard instructions Network configuration page definitions The configuration pa
17. photos and videos Note The first frame of a video appears on the color graphics display with the video icon at the bottom of the frame User Guide 65 Photos and videos 3 Press OK to select the photo or video currently shown on the color graphics display A check mark appears next to the selected photo or video 4 Repeat the previous steps to select as many photos or videos as you want Select all photos and videos You can select all photos and videos on a memory card or storage device from the control panel To select all photos and videos 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press the Select Photos button 3 Press OK This selects the first photo stored on the memory card or storage device Note Each photo on the memory card or storage device has a number assigned to it by your HP All in One This photo number is located in the bottom right corner of the photo when it is currently shown on the color graphics display The number to the left of the forward slash is the photo number The number to the right of the forward slash represents the total number of photos stored on the memory card or storage device 4 Press OK again This selects the last photo stored on the memory card or storage device A check mark appears next to the selected photos and videos Select a range of photos and videos You can select a range of
18. 0 77 120 4765 Switzerland 0848 672 672 90 212 444 71 71 380 44 4903520 800 4910 United Kingdom 44 0 870 010 4320 United States 1 800 474 6836 Uruguay 0004 054 177 Venezuela Caracas 58 212 278 8666 Venezuela 0 800 474 68368 84 88234530 Per Polska Rep blica Dominicana Rom nia T rkiye Vi t Nam Luxemburg 900 40 007 30 210 6073603 261 307 310 800 9 2649 66 2 353 9000 Ecuador Andinatel Ecuador Pacifitel 1 800 225 528 800 711 2884 801 11 22 55 47 Guatemala 1 800 711 2884 2802 4098 1 382 1111 India 1 600 44 7737 Indonesia 62 21 350 3408 Ireland 1 890 923 902 0 9 830 4848 Italia 848 800 871 Jamaica 1 800 711 2884 0570 000511 03 3335 9800 esk republika Magyarorsz g Portugal 808 201 492 User Guide 119 HP warranty and support HP Quick Exchange Service Japan For instructions on how to pack your device for exchange see Pack your HP All in One Prepare your HP All in One for shipment If after contacting HP Customer Support or returning to the point of purchase you are requested to send your HP All in One in for service pack the HP All in One in the original packing materials to avoid further damage Retain the power cord and control panel faceplate in case the HP All in One needs to be replaced Caution To prevent ink leakage when transporting your HP All in One please make
19. 4 Home 5 Print 6 Options The Help toolbar also contains buttons for changing the way the onscreen Help appears on your computer screen For example if you need more room to view the help topics in the display area on the right you can hide the Contents Index and Search tabs by clicking the Hide button Finally the Print button enables you to print the page that is currently displayed on the computer screen If the Contents tab is visible on the left when you click Print the Print Topics dialog box appears You can choose to print just the topic you are currently viewing in the display area or you can print the current topic plus any subtopics associated with it This feature is not available if the Index or Search tab is visible on the right side of the Help window Use the Help on a Mac This section explains how to access the onscreen Help on a Mac It tells you how to navigate and search the Help system to find the specific information you need Chapter 2 22 HP Photosmart 3200 All in One series Find more information To access the HP Image Zone Help on a Mac On the Help menu in the HP Image Zone choose HP Image Zone Help For information on accessing the HP Image Zone software see Use the HP Image Zone software The HP Image Zone Help appears The following diagram highlights features for finding you way around the Help 1 Navigation panes 2 Display area 3 Help toolbar Navigation panes The HP Im
20. 532 5222 Mexico Mexico City New Zealand Puerto Rico Sverige Mexico 1588 3003 0800 441 147 900 40 006 02 8722 8000 Nigeria 1 3204 999 Argentina Buenos Aires Argentina 54 11 4708 1600 0 800 555 5000 www hp com support 1 999 119 800 711 2884 Costa Rica 800 6160 Deutschland 55 5258 9922 01 800 472 68368 71 89 12 22 Rest of West Africa 351 213 17 63 80 South Africa international 800 897 1444 095 7973520 812 3467997 800 171 1 800 711 2884 800 360 999 55 11 4004 7751 6 272 5300 33 0 892 69 60 22 2 50222444 358 0 203 66 767 021 3881 4518 070 300 004 070 300 005 Belgi 902 010 059 905 206 4663 Paraguay 009 800 54 1 0006 1 800 474 6836 Trinidad amp Tobago 1 800 711 2884 61 56 45 43 sterreich 43 1 86332 1000 0810 0010000 in country Belgique Brasil Sao Paulo Brasil Canada Mississauga Area Canada Chile 800 810 3888 3002 571 606 9191 01 8000 51 4746 8368 0 800 011 1046 Danmark 45 70 202 845 El Salvador Espa a France 49 0 180 5652 180 Luxembourg Malaysia 1800 88 8588 22 404747 Nederland 0900 2020 165 Norge 46 0 77 120 4765 Panama 0 800 10111 Philippines 63 2 867 3551 1800 1441 0094 0 801 800 235 1 877 232 0589 1 800 711 2884 21 315 4442 Singapore Slovensko South Africa RSA 27 11 2589301 086 0001030 Suomi 46
21. All in One or connect a storage device to the front USB port 2 Press or to scroll to the video file you want to select 3 Press 2 The video begins to play 4 Press 2 again to pause the video when the video advances close to the frame you want to print 5 Do one of the following Press 1 to advance forward through each video frame until the frame you want to print appears on the color graphics display Press 3 to move backward through each video frame until the frame you want to print appears on the color graphics display 6 Press OK A check mark appears next to the selected video frame Note You can select up to 10 video frames Deselect photos and videos You can deselect individual photos and videos or deselect all photos and videos located on a memory card or storage device Do one of the following Press OK to deselect the currently selected photo or video shown on the color graphics display Press Cancel to deselect all photos and videos and return to the idle screen User Guide 67 Photos and videos Edit photos The HP All in One offers several basic editing controls that you can apply to the image currently displayed on the color graphics display These controls include brightness adjustment special color effects cropping rotating and more For more information on editing photos using the control panel see the onscreen HP Image Zone Help Note You can enhance selected vide
22. All in One you might have to wait several minutes for all of the Plug and Play events to complete 10 Follow the onscreen instructions When the software installation is complete the HP Digital Imaging Monitor icon appears in the Windows system tray To verify that the software is properly installed double click the HP Solution Center icon on the desktop If the HP Solution Center shows the essential icons Scan Picture and Scan Document the software has been properly installed To uninstall from a Windows computer method 2 Note Use this method if Uninstall is not available in the Windows Start menu 1 On the Windows taskbar click Start Settings Control Panel 2 Double click Add Remove Programs 3 Select HP All in One amp Officejet 4 0 and then click Change Remove Follow the onscreen instructions 4 Disconnect your HP All in One from your computer 5 Restart your computer Note It is important that you disconnect your HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 6 Insert the HP All in One CD ROM into the CD ROM drive on your computer and then start the Setup program 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One To uninstall from a Windows computer method 3 Note This is an alternate method if Uninstall is not available in the Window
23. All in One installation software might take one of the reserved drive letters and you will not be able to access that network drive on your computer Note 2 Installation time can range from 20 to 45 minutes depending on your operating system the amount of available space and the processor speed of your computer See the instructions below for your Windows or Mac computer To install the Windows HP All in One software Note The following instructions are for Windows computers only 1 Quit all applications running on your computer and any firewall or virus detection software User Guide 35 Network setup 2 Insert the Windows CD that came with your HP All in One into the CD ROM drive on your computer and follow the onscreen instructions 3 If the following dialog boxes appear respond as follows Issues Stopping Installation a firewall is running that may interfere with the HP Software Installation For best results temporarily disable the firewall during installation See your firewall documentation for instructions After the installation is complete you can re enable the firewall Notice about Firewalls the Microsoft Internet Connection Firewall is enabled Click Next to allow the Setup program to open the necessary ports and continue with the installation If a Windows Security Alert appears for a program published by Hewlett Packard please unblock this program 4 On the Connection Type screen select Through
24. Enhancements Set New Defaults Scan To menu The following Scan To menu options are available when you press the Scan button on the control panel This menu only appears when you press the Scan button if your HP All in One is connected to your computer with a USB cable The options available on this menu vary depending on the software applications installed on your computer Note If your HP All in One is connected to a network the Scan Menu appears when you press the Scan button For more information see Scan Menu 1 HP Image Zone 2 Microsoft PowerPoint 3 HP Instant Share 4 Memory Device Scan Menu The following Scan Menu options are available when you press the Scan button on the control panel This menu only appears when you press the Scan button if your HP All in One is connected to a network The Scan Menu enables you to select a connected computer before displaying other scan options Note If your HP All in One is connected to a computer with a USB cable the Scan To menu appears when you press the Scan button For more information see Scan To menu 1 Select Computer 2 HP Instant Share 3 Memory Device HP Instant Share Menu This menu applies only if the HP All in One is connected to a network If your HP All in One connects to your computer with a USB cable you can access HP Instant Share through your computer continued User Guide 11 Overview 1 Send 2 Receive 3 HP Instant Share Opti
25. HP All in One You ll learn how the HP Image Zone software can help you edit organize and print your photos User Guide 17 Find more information HP Image Zone Help The HP Image Zone Help provides detailed instructions on features of your HP All in One that are not described in this User Guide including features that are only available using the HP Image Zone software Windows The Get step by step instructions topic provides information on using the HP Image Zone software with HP devices The Explore what you can do topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices If you need further assistance or want to check for HP software updates see the Troubleshooting and support topic Mac The How Do I topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices The Get Started topic area provides information about importing modifying and sharing your images The Use Help topic provides more information about finding information in the onscreen Help For more information see Use the onscreen Help Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics To access onscreen help from the control panel 1 Press the Help button indicated on the control panel by a ques
26. Hagaki cards postcards and other small media up to 10 x 15 cm 4 x 6 inch size into the photo tray of your HP All in One For best results use 10 x 15 cm 4 x 6 inch HP Premium photo paper or HP Premium Plus photo paper and set the paper type and size for your print or copy job For more information see the onscreen HP Image Zone Help You can also load small media in the main tray For more information see Load postcards Hagaki cards or HP Panorama photo paper Tip To help prevent rips wrinkles and curled or bent edges store all paper flat in a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One User Guide 55 Load originals and load paper To load 10 x 15 cm 4 x 6 inch photo paper in the photo tray 1 Remove the output tray Tip You can open the ink cartridge access door and rotate the control panel all the way down for better access to the photo tray 2 Insert the stack of photo paper into the photo tray with the short edge forward and the print side down Slide the stack of photo paper forward until it stops If the photo paper you are using has perforated tabs load the photo paper so that the tabs are closest to you 3 Slide the paper length and paper width guides inward against the stack of photo paper until they stop Do not overload the photo tray make sure the stack of photo paper fits wit
27. Make sure the power cord is firmly connected and wait a few seconds for the HP All in One to turn on If this is the first time you have turned on the HP All in One it can take up to a minute to turn on Also if the HP All in One is plugged in to a power strip make sure the power strip is turned on 1 Power connection 2 Grounded power outlet Chapter 13 102 HP Photosmart 3200 All in One series Troubleshooting I connected the USB cable but I am having problems using the HP All in One with my computer Solution You must first install the software that came with your HP All in One before connecting the USB cable During installation do not plug in the USB cable until prompted by the onscreen instructions Connecting the USB cable before prompted can cause errors Once you have installed the software connecting your computer to your HP All in One with a USB cable is straightforward Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All in One You can connect to any USB port on the back of your computer Note Make sure you connected the USB cable to the correct port on the back of your HP All in One I received a message on the color graphics display to attach the control panel faceplate Solution This might mean the control panel faceplate is not attached or it is attached incorrectly Make sure to align the faceplate over the buttons on the top of the HP All in O
28. One read the contents You can also connect a digital camera with PictBridge mode to the front USB port to print photos directly from your camera This chapter contains information on using a memory card storage device or a digital camera with your HP All in One Read this chapter for information on viewing selecting editing saving printing and sharing photos and videos using your HP All in One Insert a memory card If your digital camera uses a memory card to store photos you can insert the memory card in your HP All in One to print or save your photos Caution Never attempt to remove a memory card while it is being accessed Doing so can damage files on the card You can safely remove a card only when the photo light is not blinking Also never insert more than one memory card at a time Doing so can also damage files on the memory cards You can print a proof sheet which might be several pages long and shows thumbnail views of photos stored on the memory card or storage device You can also print photos from the memory card or storage device even if your HP All in One is not connected to a computer For more information see Print photos using a proof sheet Your HP All in One can read the following memory cards CompactFlash I II Memory Sticks MultiMediaCard MMC Secure Digital and xD Picture Card Note You can scan a document photo slides or negative film and send the scanned image to an inserted memory card or
29. The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used ink cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle inkjet html Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product For more information regarding return and recycling of HP products generally please visit http www hp com hpinfo globalcitizenship environment recycle index html Regulatory notices The HP All in One meets product requirements from regulatory agencies in your country region Regulatory model identification number For regulatory identification purposes your product is assigned
30. a Regulatory Model Number The Regulatory Model Number for your product is SDGOB 0501 02 This regulatory number should not be confused with the marketing name HP Photosmart 3200 All in One series User Guide 131 Technical information FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that might cause undesired operation Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions might cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures
31. a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press Proof Sheet and then press 1 This displays the Proof Sheet Menu and then selects Print Proof Sheet Note Depending on how many photos are on the memory card the time it takes to print a proof sheet can vary greatly Chapter 6 70 HP Photosmart 3200 All in One series Photos and videos 3 If there are more than 20 photos on the card the Select Photos menu appears Press the number next to the command you want to select 1 All 2 Last 20 3 Custom Range Note Use the photo numbers to select which photos to print for a custom range This number might be different from the number associated with the photo on your digital camera Photo numbers are found at the bottom of the photo on the color graphics display If you select a video only the first frame of the video will print on the proof sheet 4 If you choose Custom Range enter the photo numbers for the first and last photos you want to print and then press OK Note You can erase photo numbers by pressing to backspace 5 Complete the proof sheet For more information see Complete the proof sheet Complete the proof sheet After you have printed a proof sheet you can use it to select the photos you want to print 1 Select the photos to print by using a dark pen or pencil to fill in the circles located under the thumbnail
32. a network see Wired network setup To change a USB connection to a wired Ethernet connection 1 Unplug the USB connection from the back of your HP All in One 2 Connect an Ethernet cable from the Ethernet port on the back of the HP All in One to an available Ethernet port on the router switch or access point 3 Run the installation CD then choose the network installation For more information see Install the software for a network connection 4 Windows only When the installation is complete open Printers and Faxes in the Control Panel and delete the printers for the USB installation Manage your network settings You can manage network settings for the HP All in One through the HP All in One control panel as described in the next section Additional advanced settings are available in the Embedded Web Server a configuration and status tool you access from your Web browser using an existing network connection to the HP All in One For more information see Use the Embedded Web Server Change basic network settings from the control panel The HP All in One control panel enables you to perform a variety of network management tasks This includes viewing the network settings restoring the network defaults and changing the network settings User Guide 37 Network setup View and print network settings You can display a summary of the network settings on the HP All in One control panel or you can print a more detailed conf
33. and videos on the color graphics display of your HP All in One View a photo You can view a photo on the control panel of your HP All in One To view a photo 1 Insert the memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press or until the photo you want to view appears on the color graphics display Tip You can press and hold down or to quickly navigate through all photos and videos View a slideshow You can use the Slideshow option on the Photo Menu to view all the photos on a memory card or storage device as a slideshow To view a slideshow 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press Photo to display the Photo Menu 3 Press 7 to start the slideshow 4 Press Cancel to end the slideshow 5 Press Photo again to return to the photo display View a video You can view a video file on your HP All in One Using the buttons on the control panel you can play a video forward through a video reverse a video and stop a video When a video is stopped or paused you can select a single video frame for printing For more information see Select photos and videos Note Large video files might not appear quickly on the color graphics display Chapter 6 64 HP Photosmart 3200 All in One series Photos and videos To view a video 1 Insert a memory card into t
34. are in storage mode can be attached to the front USB port The HP All in One treats cameras in this mode as a normal storage device Digital cameras in storage mode are referred to as storage devices throughout this section If your camera supports PictBridge see Connect a digital camera Check your camera documentation to verify how to change the USB mode to storage mode Different cameras use different terms to describe the storage mode For instance some cameras have a digital camera setting and a disk drive setting In this instance the disk drive setting is the storage mode setting Once you have connected the storage device you can do the following with the files stored on your storage device Transfer the files to your computer View photos and videos Edit photos and videos using the control panel Print photos on your HP All in One Send photos and videos to your friends and family Caution Never attempt to disconnect a storage device while it is being accessed Doing so can damage files on the storage device You can safely remove a storage device only when the photo light is not blinking User Guide 63 Photos and videos View photos and videos You can view photos and videos on the color graphics display of your HP All in One You can also view photos using the HP Image Zone software that came with your HP All in One View photos and videos using the HP All in One You can view and select photos
35. back into the HP All in One Load other types of paper The following table provides guidelines for loading certain types of paper For best results adjust the paper settings each time you change paper sizes or paper types For information on changing paper settings for printing from a software application or for information about the following papers see the onscreen HP Image Zone Help Note Not all paper sizes and paper types are available with all the functions on the HP All in One Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application or if you are making a copy They are not available for printing photos from a memory card digital camera or storage device Papers that are only available for printing from a software application are indicated as such Paper Tips HP papers HP Advanced Photo Paper or HP Photo Paper Locate the arrow on the nonprinting side of the paper and then slide the paper into the main tray with the arrow side facing up A sensor in the HP All in One automatically optimizes the print speed and quality HP Premium Inkjet Transparency Film Insert the film so that the white transparency strip with arrows and the HP logo is on top and is going into the main tray first For best results set the paper type to Transparency before printing or copying Note The HP All in One might not automatically detect transparency film if it is load
36. best results These options can be changed in the Print Options menu For more information see Set photo print options You can do more than print your photos if you use the HP Image Zone software This software lets you use photos for iron on transfers posters banners stickers and other creative projects For more information see the onscreen HP Image Zone Help Use the Easy Print Wizard You can use the Easy Print Wizard to select your choices for the most commonly used photo print options Once you have selected your photo print options using the Easy Print Wizard the photos automatically print Chapter 6 68 HP Photosmart 3200 All in One series Photos and videos To use the Easy Print Wizard 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port The Photo button lights up 2 Press or until the photo or video you want to print appears on the color graphics display and then press OK Repeat this step until all photos you want to print are selected 3 Press Photo to display the Photo Menu 4 Press 1 to select Easy Print Wizard The Layout menu appears 5 Press the number next to the Layout option you want to select The Tray Select menu appears 6 Press 1 to select the Main Tray or 2 to select the Photo Tray The Ready to Print message appears 7 Verify the paper is inserted in the input tray print side down and then press OK to print the photo
37. connect a storage device or a camera to the front USB port Menu overview The following sections provide a quick reference to top level menus that appear on the HP All in One color graphics display User Guide 9 Overview Photo Menu The following Photo Menu options are available when you press the Photo button on the control panel 1 Easy Print Wizard 2 Print Options 3 Special Features 4 Edit 5 Transfer to Computer 6 HP Instant Share 7 Slideshow 8 Set as Wallpaper Film Menu The following Film Menu options are available when you press the Film button on the control panel 1 Scan to Computer 2 Scan to Memory Device 3 View and Print 4 Original Type 5 Show How to Use Negatives 6 Show How to Use Slides Proof Sheet Menu The following Proof Sheet Menu options are available when you press the Proof Sheet button on the control panel A proof sheet enables you to view your photos from a memory card or a storage device in an index sheet format and also to print selected photos easily from a memory card or a storage device 1 Print Proof Sheet 2 Scan Proof Sheet Copy Menu The following Copy Menu options are available when you press the Copy button on the control panel 1 Number of Copies 2 Copy Preview Chapter 1 10 HP Photosmart 3200 All in One series Overview 3 Reduce Enlarge 4 Crop 5 Tray Select 6 Paper Size 7 Paper Type 8 Copy Quality 9 Lighter Darker 0
38. hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Order ink cartridges Ink cartridge reorder numbers vary by country region If the reorder numbers listed in this guide do not match the numbers on the ink cartridges currently installed in your HP All in One order new HP Vivera ink cartridges with the same numbers as those you currently have installed Your HP All in One supports the following ink cartridges Ink cartridges Symbol HP reorder number Black ink cartridge HP 02 Black Ink Cartridge Cyan ink cartridge HP 02 Cyan Ink Cartridge Light cyan ink cartridge HP 02 Light Cyan Ink Cartridge Magenta ink cartridge HP 02 Magenta Ink Cartridge Light magenta ink cartridge HP 02 Light Magenta Ink Cartridge Yellow ink cartridge HP 02 Yellow Ink Cartridge You can also find out the reorder numbers for all the ink cartridges your device supports by doing the following For Windows users In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox Click the Estimated Ink Levels tab and then click Ink Cartridge Ordering Information For Mac users In the HP Image Zone click the Devices tab In the Select Devices area click the icon for your HP All in One In the Device Options area click Settings and then choose Maintain Printer If prompted select your HP All in One
39. images on the proof sheet Note If you select a video on the proof sheet only the first frame of the video will be printed 2 Select one layout style by filling in a circle in step 2 of the proof sheet Note If you need more control over print settings than the proof sheet provides you can print photos directly from the control panel For more information see Print photos and videos from the control panel 3 Scan the proof sheet For more information see Scan a proof sheet Scan a proof sheet The final step in using a proof sheet is to scan the completed sheet you have placed on the scanner glass 1 Load the proof sheet print side down on the right front corner of the glass Make sure the sides of the proof sheet touch the right and front edges Close the lid User Guide 71 Photos and videos 2 Load photo paper in the main tray or photo tray Make sure the same memory card or storage device you used to print the proof sheet is still inserted or connected to the HP All in One when you scan that proof sheet 3 Press Proof Sheet and then press 2 This displays the Proof Sheet Menu and then selects Scan Proof Sheet The HP All in One scans the proof sheet and prints the selected photos Set photo print options The Print Options menu gives you access to a variety of settings that affect the way photos print including number of copies paper types and more The default measurements and sizes vary according to count
40. inch borderless copy of a photo a Press the Photo Tray button to select the photo tray b Press Start Black or Start Color The HP All in One makes a borderless copy of your original photo If you are making a borderless copy from paper loaded in the main tray a Press Copy and then Press 3 This displays the Copy Menu and selects Reduce Enlarge b Press 3 to select Fill Entire Page c Press Start Black or Start Color The HP All in One makes a borderless copy of your original photo Tip If the output is not borderless then set the paper size to the appropriate borderless paper size set the paper type to Photo Paper and then try again For more information on changing copy settings see Change the copy settings User Guide 81 Copy Crop an original Before copying an original you might want select an area to copy using the Crop setting from the Copy Menu Selecting the Crop setting initiates a scan and displays a preview of the original on the color graphics display Cropping changes the dimensions of the image thus decreasing its physical size Tip You can resize the cropped image by changing the Reduce Enlarge setting Use Fill Entire Page to make a borderless copy of the cropped image Use Fit to Page to make a copy with borders Enlarging a cropped image might affect print quality depending on the resolution of the image To crop an image from the control panel 1 Press Copy and then press 4 This displ
41. information from the HP website Go to www hp com support Environmental product stewardship program This section provides information on protecting the environment ozone production energy consumption paper use plastics material safety data sheets and recycling programs This section contains information about environmental standards Protecting the environment Hewlett Packard is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment For more information visit HP s Commitment to the Environment website at www hp com hpinfo globalcitizenship environment index html Ozone production This product generates no appreciable ozone gas O3 Energy consumption Energy usage drops significantly while in ENERGY STAR mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy efficient office products ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency For more information on ENERGY STAR guidelines go to the following website www energystar gov Paper use This product is suited for the use of recycled paper accordin
42. need to contact HP Customer Support do the following before you call Note This information does not apply to customers in Japan For information on service options in Japan see HP Quick Exchange Service Japan 1 Make sure that a Your HP All in One is plugged in and turned on b The specified ink cartridges are installed correctly c The recommended paper is properly loaded in the input tray 2 Reset your HP All in One a Turn off the HP All in One by pressing the On button b Unplug the power cord from the back of the HP All in One c Plug the power cord back into the HP All in One d Turn on the HP All in One by pressing the On button 3 For more information go to www hp com support This website offers technical support drivers supplies and ordering information 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative do the following a Have the specific name of your HP All in One as it appears on the control panel available b Print a self test report For information on printing a self test report see Print a self test report c Make a color copy to have available as a sample printout d Be prepared to describe your problem in detail e Have your serial number and service ID ready For information on how to access your serial number and service ID see Access your serial number and service ID 5 Call HP Customer Support Be near your HP All
43. not have the Microsoft stack on your computer Check the documentation that came with the Bluetooth adapter to see if it supports the Microsoft stack Widcomm stack If you have an HP computer with Bluetooth built in or if you have installed an HP Bluetooth adapter then your computer has the Widcomm stack If you have an HP computer and plug in an HP Bluetooth adapter it will install automatically using the Widcomm stack To install and print using the Microsoft stack Windows 1 Make sure that you have installed the HP All in One software on the computer Note The purpose of installing the software is to make sure the print driver is available for the Bluetooth connection Therefore if you have already installed the software you do not need to reinstall it If you want both a USB and a Bluetooth connection to your HP All in One install the USB connection first For more information see the printed Setup Guide However if you do not want a USB connection select Directly to the computer on the Connection Type screen Also on the Connect Your Device Now screen select the check box next to If you are unable to connect your device now at the bottom of the screen 2 Attach an HP Bluetooth adapter to the front USB port of the HP All in One 3 If you are using an external Bluetooth adapter for your computer make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer If
44. or there are missing blocks clean the print head using the procedure described in Clean the print head If the color blocks still show print quality problems after cleaning the print head align the printer using the procedure described in Align the printer If the User Guide 95 Maintain your HP All in One color blocks continue to show print quality problems after cleaning and aligning contact HP customer support Bluetooth information lists the settings for the optional Bluetooth device History log contains information that might be used for diagnostic purposes if you need to call HP customer support Work with ink cartridges To ensure the best print quality from your HP All in One you will need to perform some simple maintenance procedures This section provides guidelines for handling the ink cartridges and instructions for replacing the ink cartridges aligning the printer and cleaning the print head and ink cartridge contacts Replace the ink cartridges When the ink level for the ink cartridge is low a message appears on the color graphics display When you receive this message make sure you have a replacement ink cartridge available To find out the reorder number for all the ink cartridges that your HP All in One supports see Order supplies To order ink cartridges for your HP All in One go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product an
45. or to a photo finishing service where you can order professional quality prints of your images Note Availability of the services described here varies by country region Some of the services described here might not be available in your country region To send images Start by pressing the HP Instant Share button on the control panel of your HP All in One Then follow the onscreen instructions Receive images from others If your HP All in One is network connected and registered with HP Instant Share other HP Instant Share users can send images directly to your HP All in One Depending on the permissions you set up for receiving images the images are either User Guide 75 Share your images stored on the server for you to review before printing or they automatically print when you receive them In addition to printing images that you receive from others you can also forward an image collection to another share destination or save an image collection to a memory card or storage device that is inserted in your HP All in One To use any of these features Start by pressing the HP Instant Share button on the control panel of your HP All in One Then follow the onscreen instructions Note If your HP All in One is connected directly to a computer with a USB cable users cannot send images directly to your HP All in One The information in this section does not apply to you However HP Instant Share users can still e m
46. original type 88 load 47 scan 88 slideshow 64 SmartMedia 61 software application print from 83 software installation reinstall 109 troubleshoot 107 uninstall 109 software update See device update specifications See technical information stalled print head assembly 106 start black 8 start color 8 status network 41 stop copy 82 print job 85 scan 89 storage device connect 63 subnet mask 42 system requirements 125 T technical information copy specifications 128 environmental specifications 130 memory card specifications 128 memory specifications 130 paper sizes 126 paper specifications 125 paper tray capacities 125 physical specifications 129 power specifications 129 print margin specifications 127 print specifications 127 scan specifications 129 system requirements 125 weight 129 telephone numbers customer support 117 time 26 total packets received 43 transmitted 43 transparencies load 58 specifications 125 troubleshoot hardware setup 102 incorrect measurements 104 ink cartridges 104 113 jams paper 59 106 112 language display 104 operational tasks 111 paper 111 printer not found 44 Readme file 102 resources 17 setup 102 software installation 107 138 HP Photosmart 3200 All in One series stalled print head assembly 106 TCP IP 44 USB cable 103 wired network setup 44 two sided printing accessory jams troubleshoot 112 U uninstall
47. panel to select the photo tray The Photo Tray light turns on 3 Press Start Color or Start Black To select input trays without adjusting any other settings 1 Press Photo Tray on the control panel The Select Function menu appears 2 Press 1 to select Copy or press 2 to select Photo Depending on which option you selected the Tray Select menu option in the Copy menu or the Photo menu appears 3 Press or to select the tray you want to use and then press OK User Guide 53 Load originals and load paper If you selected the photo tray the Photo Tray light turns on If you selected the main tray the light does not turn on The Photo Tray light remains on for five minutes after the last button press or the last copy or print job This allows you to complete several jobs using the photo tray without having to select the tray every time If you want to use the main tray press Photo Tray again to turn off the Photo Tray light Load paper This section describes the procedure for loading different types and sizes of paper into your HP All in One for your copies printouts or faxes Tip To help prevent rips wrinkles and curled or bent edges store all paper flat in a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One Load full size paper You can load many types of letter A4 or legal paper including A
48. photos and videos stored on a memory card or storage device from the control panel To select a range of photos and videos 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press the Select Photos button 3 Enter the first photo number you want to select in the range by using the keypad or by pressing the or to scroll to the number you want to select Chapter 6 66 HP Photosmart 3200 All in One series Photos and videos Note Each photo on the memory card or storage device has a number assigned to it by your HP All in One This photo number is located in the bottom right corner of the photo when it is currently shown on the color graphics display The number to the left of the forward slash is the photo number The number to the right of the forward slash represents the total number of photos stored on the memory card or storage device 4 Press OK 5 Enter the last photo you want to select in the range by using the keypad or by pressing the or to scroll to the number you want to select 6 Press OK All photos you specified in the range are selected A check mark appears next to the selected photos and videos Select a single video frame You can select a single video frame stored on a memory card or storage device on the control panel to print To select a single video frame 1 Insert a memory card into the appropriate slot on your HP
49. see Connect to a network for more information Connect using Bluetooth A Bluetooth connection provides a quick and easy way to print images from a Bluetooth enabled computer without using a cable However with a Bluetooth connection you will not be able to use other features from your computer such as scan and HP Instant Share Before you print you must connect an HP Bluetooth adapter to your HP All in One For more information see the onscreen HP Image Zone Help that came with your HP All in One For information on using the onscreen HP Image Zone Help see Use the onscreen Help Chapter 3 28 HP Photosmart 3200 All in One series Finish setup If you connect with a Windows computer see the next section If you connect with a Mac see Mac users Windows users You must have Windows XP and either the Microsoft Bluetooth Protocol Stack or the Widcomm Bluetooth Protocol Stack installed in order to connect your HP All in One It is possible to have both the Microsoft Stack and the Widcomm Stack on your computer but you use only one of them to connect your HP All in One Microsoft stack If you have Windows XP with Service Pack 2 installed on your computer then your computer has the Microsoft Bluetooth Protocol Stack The Microsoft stack allows you to install an external Bluetooth adapter automatically If your Bluetooth adapter supports the Microsoft stack but it does not install automatically then you do
50. sheet at a time This paper is supported for printing from a software application only Avoid paper jams To help avoid paper jams follow these guidelines Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag Remove printed papers from the output tray frequently Ensure that paper loaded in the main tray lays flat and the edges are not bent or torn Do not combine different paper types and paper sizes in the main tray the entire stack of paper in the main tray must be the same size and type Adjust the paper guides in the main tray to fit snugly against the paper edges Make sure the paper guides do not bend the paper in the main tray Do not force paper too far forward in the main tray Use paper types that are recommended for your HP All in One For more information see Choose papers for printing and copying For information about clearing paper jams see Paper troubleshooting continued User Guide 59 Load originals and load paper Chapter 5 60 HP Photosmart 3200 All in One series Load originals and load paper 6 Use the photo and video features The HP All in One can access your memory cards or storage devices so you can print store manage and share your photos or videos You can insert the memory card into the HP All in One or connect a storage device such as a USB keychain drive or digital camera to the front USB port letting the HP All in
51. storage device For more information see Scan an image Your HP All in One features four slots for memory cards shown in the following illustration with the memory cards that correspond to each slot User Guide 61 Photos and videos The slots are configured as follows Top left slot CompactFlash I II Top right slot Secure Digital MultiMediaCard MMC Secure MultiMedia Card Bottom left slot xD Picture Card Bottom right slot Memory Stick Magic Gate Memory Stick Memory Stick Duo with user supplied adapter Memory Stick Pro To insert a memory card 1 Turn the memory card so that the label faces left and the contacts are facing your HP All in One 2 Insert the memory card into the corresponding memory card slot Connect a digital camera The HP All in One supports the PictBridge mode which enables you to connect any camera in PictBridge mode to the front USB port and print photos contained on the memory card in the camera See the documentation that came with your camera to find out if it supports PictBridge The front USB port is located underneath the memory card slots If your camera is not in PictBridge mode or does not support PictBridge you can still access photos in the camera by using the camera in storage device mode For more information see Connect a storage device 1 Connect your camera to the front USB port on your HP All in One using the USB cable supplied with your camera
52. taskbar 4 Click View devices in range 5 Once the available printers are discovered double click the name of the HP All in One to finish the installation 6 Print as you would to any printer Mac users You can connect your HP All in One to a Mac that has Bluetooth built in or you can install an external Bluetooth adapter such as an HP Bluetooth adapter To install and print using Bluetooth Mac 1 Make sure that you have installed the HP All in One software on the computer 2 Attach an HP Bluetooth adapter to the front USB port of the HP All in One 3 Press the On button on the control panel to turn the HP All in One off and press it again to turn the device on 4 Attach a Bluetooth adapter to the computer and turn it on Or if your computer has Bluetooth built in just turn on your computer 5 Open the Printer Setup Utility from the Applications Utilities folder Note This utility is called the Printer Setup Utility on 10 3 and later It is called Print Center on 10 2 x 6 From the pop up menu choose Bluetooth then click Add The computer searches for the HP All in One 7 In the printer list select the HP All in One then click Add The HP All in One is added to the printer list 8 Print as you would to any printer Use printer sharing Windows If your computer is on a network and another computer on the network is connected to the HP All in One by using a USB cable you can use that dev
53. taskbar click Start point to Settings and then click Printers 2 Double click the HP All in One icon 3 Select the print job you want to cancel User Guide 85 Print 4 On the Document menu click Cancel Printing or Cancel or press the DELETE key on your keyboard It can take a few moments for printing to be cancelled To stop a print job from the computer Mac users 1 Open the Print Center v 10 2 or the Printer Setup Utility v 10 3 or later from the Applications Utilities folder 2 Make sure the HP All in One is the selected printer 3 From the Printers menu choose Show Jobs 4 Select the print job you want to cancel 5 Click Delete It can take a few moments for printing to be cancelled Chapter 9 86 HP Photosmart 3200 All in One series Print 10 Use the scan features This chapter contains information on scanning to an application on your computer to an HP Instant Share destination and to a memory card or storage device It also contains information on scanning slides and negative film using the control panel Scanning is the process of converting text and pictures into an electronic format for your computer You can scan almost anything photos magazine articles and text documents as long as you are careful not to scratch the glass on your HP All in One Scanning to a memory card or storage device makes your scanned images even more portable Note On a Mac you can change the HP Scan Pro defa
54. the Properties dialog box 7 Click Print or OK to begin printing User Guide 83 Print To print from a software application Mac 1 Make sure you have paper loaded in the input tray 2 Select the HP All in One in the Print Center v 10 2 or Printer Setup Utility v 10 3 or later before you begin printing 3 From the File menu in your software application choose Page Setup The Page Setup dialog box appears allowing you to specify the paper size orientation and scaling 4 Specify the page attributes Choose the paper size Select the orientation Enter the scaling percentage 5 Click OK 6 From the File menu in your software application choose Print The Print dialog box appears and the Copies amp Pages panel opens 7 Change the print settings for each option in the pop up menu as appropriate for your project 8 Click Print to begin printing Change the print settings You can customize the print settings of the HP All in One to handle nearly any print task Changes to the print settings from your computer apply to software print jobs only For information on changing photo print settings from the HP All in One see Set photo print options Windows users Before you change print settings you should decide if you want to change the settings for the current print job only or if you want to make the settings the defaults for all future print jobs How you display print settings depends on wh
55. the network and then click Next The Searching screen appears as the Setup program searches for your HP All in One on the network 5 On the Printer Found screen verify that the printer description is correct If more than one printer is found on the network the Printers Found screen appears Select the device you want to connect To see the device settings on your HP All in One a Go to the control panel on your device b Select View Network Settings on the Network Menu and then select Display Wired Summary Note If the software is unable to find the HP All in One see Network troubleshooting 6 If the device description is correct select Yes install this printer 7 At the prompt restart your computer to finish the installation process When you have finished installing the software your HP All in One is ready for service 8 If you disabled a firewall or virus detection software on your computer make sure to enable it again 9 To test your network connection go to your computer and print a self test report to your HP All in One For more information see Print a self test report To install the Mac HP All in One software Note The following instructions are for Mac computers only 1 Quit all applications running on your computer 2 Insert the Mac CD that came with your HP All in One into the CD ROM drive on your computer 3 Double click the HP All in One installer icon 4 On the Authentication screen ent
56. up HP Instant Share on your network connected HP All in One so you can easily share images with friends and relatives If you installed the HP Image Zone software press the HP Instant Share button on the control panel of your network connected HP All in One to launch the setup wizard on a connected computer For more information on setting up HP Instant Share see the 3100 3200 3300 series Help section in the onscreen HP Image Zone Help Set your preferences Before you begin using your HP All in One set the preferences described in this section This User Guide provides just a sampling of the preferences available to help you get started using your HP All in One Explore the onscreen HP Image Zone Help that came with your HP All in One software for information on all the preferences available for controlling the behavior of your HP All in One For example the onscreen HP Image Zone Help provides information on changing the default input tray for PictBridge printing showing or hiding hints on the color graphics display and other preferences For more information on the HP Image Zone Help see Use the onscreen Help Set your language and country region The language and country region setting determines which language the HP All in One uses to display messages on the color graphics display Usually you set the language and country region when you first set up the HP All in One However you can change the setting at any time by using t
57. you have Windows XP with Service Pack 2 installed the Bluetooth drivers are installed automatically If you are prompted to select a Bluetooth profile select HCRP If your computer has Bluetooth built in just make sure the computer is started 4 On the Windows taskbar click Start and then click Printers and Faxes 5 Double click the Add Printer icon 6 Click Next and then select a A Bluetooth Printer 7 Follow the onscreen instructions to finish the installation 8 Print as you would to any printer User Guide 29 Finish setup To install and print using the Widcomm stack Windows 1 Make sure that you have installed the HP All in One software on the computer Note The purpose of installing the software is to make sure the print driver is available for the Bluetooth connection Therefore if you have already installed the software you do not need to reinstall it If you want both a USB and a Bluetooth connection to your HP All in One install the USB connection first For more information see the printed Setup Guide However if you do not want a USB connection select Directly to the computer on the Connection Type screen Also on the Connect Your Device Now screen select the check box next to If you are unable to connect your device now at the bottom of the screen 2 Attach an HP Bluetooth adapter to the front USB port of the HP All in One 3 Click the My Bluetooth Places icon on the desktop or in the
58. you need To access the HP Image Zone Help on a Windows computer 1 In the HP Solution Center click the tab for your HP All in One For information on accessing the HP Solution Center see Use the HP Image Zone software 2 In the Device Support area click Onscreen Guide or Troubleshooting If you click Onscreen Guide a pop up menu appears You can choose to open the welcome page for the entire Help system or to go specifically to the Help for your HP All in One If you click Troubleshooting the Troubleshooting and support page opens The following diagram highlights features for finding your way around the Help User Guide 19 Find more information 1 Contents Index and Search tabs 2 Display area 3 Help toolbar Contents Index and Search tabs The Contents Index and Search tabs enable you to find any topic in the HP Image Zone Help Contents The Contents tab provides a top down view of the topics in the Help similar to the table of contents in a book This is a useful way to find all the information provided about a single feature such as printing photos For information on tasks and features available from the control panel of your HP All in One open the 3100 3200 3300 series Help near the bottom of the list For troubleshooting information about your HP All in One open the Troubleshooting and support book and then open the 3100 3200 3300 series Troubleshooting book The othe
59. your HP All in One 5 Press down on the gray latch until it clicks into place 6 Repeat steps 2 through 5 for each ink cartridge you are replacing 7 Close the ink cartridge access door Align the printer Use this feature when the self test report shows streaking or white lines through any of the blocks of color If you still have print quality problems after aligning the printer try cleaning the print head using the procedure described in Clean the print head If print quality problems persist after aligning and cleaning contact HP customer support To align the printer from the control panel 1 Load letter or A4 unused plain white paper into the main tray 2 Press Setup 3 Press 5 then press 3 This displays the Tools menu and then selects Align Printer The HP All in One prints a test page aligns the print head and calibrates the printer Recycle or discard the page For information on aligning the printer by using the HP Image Zone software that came with your HP All in One see the onscreen HP Image Zone Help For more information see Use the onscreen Help Chapter 12 98 HP Photosmart 3200 All in One series Maintain your HP All in One Clean the print head Use this feature when the self test report shows streaking or white lines through any of the blocks of color Do not clean the print head unnecessarily as this wastes ink and shortens the life of the ink nozzles on the print head If print quality s
60. 1 800 474 6836 1 800 HP invent In Europe dial 49 180 5 290220 Germany or 44 870 606 9081 U K To order HP All in One software in other countries regions call the phone number for your country region The numbers listed below are current as of the publication date of this guide For a list of current ordering numbers go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Country region Number for ordering Asia Pacific except for Japan 65 272 5300 Australia 1300 721 147 Europe 49 180 5 290220 Germany 44 870 606 9081 U K New Zealand 0800 441 147 South Africa 27 0 11 8061030 U S and Canada 1 800 HP INVENT 1 800 474 6836 Chapter 11 92 HP Photosmart 3200 All in One series Order supplies 12 Maintain your HP All in One The HP All in One requires little maintenance Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear Occasionally you will also need to replace your ink cartridges align the printer and clean the print head This chapter provides instructions for keeping your HP All in One in top working condition Perform these simple maintenance procedures as necessary Clean the HP All in One Fingerprints smudges hair and other debris on the glass or lid backing slow down performance and affect the accuracy of spe
61. 2 Turn on your camera and make sure it is in PictBridge mode Note Check your camera documentation to verify how to change the USB mode to PictBridge Different cameras use different terms to describe PictBridge mode For instance some cameras have a digital Chapter 6 62 HP Photosmart 3200 All in One series Photos and videos camera setting and a disk drive setting In this instance the digital camera setting is the PictBridge mode setting After you successfully connect your camera in PictBridge mode to the HP All in One you can print your photos Make sure the size of the paper loaded in the HP All in One matches the setting on your camera If the paper size setting on your camera is set to the default the HP All in One uses the paper that is currently loaded in the default input tray selected for printing from a PictBridge camera Refer to the user guide that came with your camera for detailed information on printing directly from the camera using PictBridge Note You can change your PictBridge Tray Select preferences to change the default input tray used when printing from a PictBridge camera For more information see the onscreen HP Image Zone Help Connect a storage device You can connect a storage device such as a keychain drive portable hard drive or a digital camera in storage mode to the front USB port on your HP All in One The front USB port is located underneath the memory card slots Note Digital cameras that
62. 4 and 8 5 x 11 inch photo paper into the main tray of your HP All in One To load full size paper 1 Pull out the main tray and slide the paper width and paper length guides to their outermost positions 2 Tap a stack of paper on a flat surface to align the edges and then check the paper for the following Make sure it is free of rips dust wrinkles and curled or bent edges Make sure all the paper in the stack is the same size and type 3 Insert the stack of paper into the main tray with the short edge forward and the print side down Slide the stack of paper forward until it stops Tip If you are using letterhead insert the top of the page first with the print side down For more help on loading full size paper and letterhead refer to the diagram engraved in the base of the main tray Chapter 5 54 HP Photosmart 3200 All in One series Load originals and load paper 4 Slide the paper width and paper length guides inward until they stop at the edges of the paper Do not overload the main tray make sure the stack of paper fits within the main tray and is no higher than the top of the paper width guide 5 Push the main tray back into the HP All in One 6 Pull the output tray extender toward you as far as it will go Flip the paper catch at the end of the output tray extender to open the extender the rest of the way Load 10 x 15 cm 4 x 6 inch photo paper You can load 10 x 15 cm 4 x 6 inch photo paper
63. 8 inches N A Labels Letter 216 x 279 mm 8 5 x 11 inches A4 210 x 297 mm 8 27 x 11 7 inches N A Custom 76 x 127 mm up to 216 x 356 mm 3 x 5 inches up to 8 5 x 14 inches N A 1 20 lb and up Print margin specifications Top leading edge Bottom trailing edge Left Right U S letter legal 1 8 mm 0 07 inches 3 mm 0 12 inches 3 2 mm 0 13 inches 3 2 mm 0 13 inches Executive 1 8 mm 0 07 inches 6 0 mm 0 24 inches 3 2 mm 0 13 inches 3 2 mm 0 13 inches ISO A4 1 8 mm 0 07 inches 3 mm 0 12 inches 3 2 mm 0 13 inches 3 2 mm 0 13 inches ISO A5 A6 and JIS B5 1 8 mm 0 07 inches 6 0 mm 0 24 inches 3 2 mm 0 13 inches 3 2 mm 0 13 inches Envelopes 1 8 mm 0 07 inches 14 3 mm 0 56 inches 3 2 mm 0 13 inches 3 2 mm 0 13 inches Index card 7 62 x 12 7 cm 3 x 5 inch 12 7 x 20 32 cm 5 x 8 inch 1 8 mm 0 07 inches 6 0 mm 0 24 inches 3 2 mm 0 13 inches 3 2 mm 0 13 inches Index card 10 x 15 cm 4 x 6 inch 100 x 148 mm 3 9 x 5 8 inches 1 8 mm 0 07 inches 3 mm 0 12 inches 3 2 mm 0 13 inches 3 2 mm 0 13 inches 10 x 15 cm 4 x 6 inch photo paper 3 2 mm 0 13 inches 3 2 mm 0 13 inches 3 2 mm 0 13 inches 3 2 mm 0 13 inches Print specifications Up to 1200 x 1200 rendered dpi black when printing from a computer Up to 4800 x 1200
64. ANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year Printer peripheral hardware see the following for details 1 year Chapter 14 116 HP Photosmart 3200 All in One series HP warranty and support Before you call HP customer support Software programs from other companies might be included with your HP All in One If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company If you
65. Ethernet networks If you are purchasing or have purchased a network interface card NIC make sure it can operate at either speed HP recommends Broadband Internet access such as cable or DSL Broadband Internet access is required if you want to access HP Instant Share directly from the device For more information on HP Instant Share see Share your images with family and friends Connect your HP All in One to the network An Ethernet port is provided on the back of your HP All in One 1 Remove the yellow plug from the back of the HP All in One Chapter 4 34 HP Photosmart 3200 All in One series Network setup 2 Connect the Ethernet cable to the Ethernet port on the back of your HP All in One 3 Connect the other end of the Ethernet cable to an available port on your Ethernet router switch or hub 4 Once you have connected the HP All in One to the network go to your computer to install the software See Install the software for a network connection Install the software for a network connection Use this section to install your HP All in One software on a Windows or Mac computer connected to a network Before you install the software make sure you have connected your HP All in One as described in Wired network setup Note 1 If your computer is configured to connect to a series of network drives make sure that your computer is currently connected to these drives before installing the software Otherwise HP
66. File menu in your software application choose Print 3 Make changes to the print settings and click Print to print the job Stop a print job Although you can stop a print job from either the HP All in One or the computer we recommend you stop it from the HP All in One for best results Note Windows users Although most software applications designed for Windows use the Windows print spooler your software application might not use the spooler An example of a software application that does not use the Windows print spooler is PowerPoint in Microsoft Office 97 If you cannot cancel your print job by using one of the following procedures consult the instructions for canceling background printing in the online help for your software application To stop a print job from the HP All in One Press Cancel on the control panel Look for the Print Cancelled message on the color graphics display If the message does not appear press Cancel again To stop a print job from the computer Windows XP users 1 On the Windows taskbar click Start and then click Control Panel 2 Open the Printers and Faxes control panel 3 Double click the HP All in One icon 4 Select the print job you want to cancel 5 On the Document menu click Cancel Printing or Cancel or press the DELETE key on your keyboard It can take a few moments for printing to be cancelled To stop a print job from the computer Windows 9x or 2000 users 1 On the Windows
67. Guide 5 Overview Label Description 3 Output tray 4 Paper width guide for the main tray 5 Control panel Use to access the HP All in One features For more information about the buttons on the control panel see HP Photosmart 3200 All in One series control panel features 6 Control panel lever Press this lever to rotate the control panel up and down 7 Paper length guide for the main tray 8 Paper width guide for the photo tray 9 Paper length guide for the photo tray 10 Input trays The HP All in One has two trays for paper and other types of media The main tray is located on the bottom of the input tray and the photo tray is located on the top 11 Front USB port Print photos directly from your camera or storage device 12 Memory card slots Print photos directly from a memory card 13 Photo light Indicates memory card or storage device access 14 Glass Place a document on the glass to scan or copy 15 Slide and Negative Film light This light makes it possible to scan transparent objects such as slides and negatives 16 Slide and Negative Film holder Load 35 mm slides or negatives in this holder to scan them 17 Lid Label Description 18 Slide and Negative Film light power cord This cord provides power to the light used to scan transparent objects such as slides and negatives 19 Ethernet port and Ethernet indicator lights Connect to a wired network 20 Rear USB port Chapter 1
68. HP Image Zone Help This User Guide provides just a sampling of the print features available to help you get started using your HP All in One to print from a software application Explore the onscreen HP Image Zone Help that came with your HP All in One software for information on all of the print settings that your HP All in One supports For example the onscreen HP Image Zone Help provides information on printing a poster printing multiple pages on a single sheet and more For more information on the HP Image Zone Help see Use the onscreen Help Print from a software application Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology You need to change the settings manually only when you change print quality print on specific types of paper or transparency film or use special features To print from a software application Windows 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Select the HP All in One as the printer 4 If you need to change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup or Printer 5 Select the appropriate options for your print job by using the features available in the Paper Quality Finishing Effects Basics and Color tabs 6 Click OK to close
69. HP Photosmart 3200 All in One series User Guide HP Photosmart 3200 All in One series User Guide Copyright 2005 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under copyright laws Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Windows Windows NT Windows ME Windows XP and Windows 2000 are U S registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation Energy Star and Energy Star logo are US registered marks of the United States Environmental Protection Agency This product includes software developed by the OpenSSL Project Copyright 1998 2004 The OpenSSL Project Copyright 1995 1998 Eric Young eay cryptsoft com All rights reserved This product includes cryptographic software written by Eric Young eay cryptsoft com This product might include software written by Tim Hudson tjh cryptsoft com Portions of the software are Copyright 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright 2001 2002 2003 Expat maintainers Publication number Q5841 90260 First edition May 2005 Notice The only warranties for HP pro
70. LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS IN THIS WARR
71. Menu appears 3 Press 3 then press 1 This selects Advanced Setup and then displays the Link Speed screen 4 Press the number next to the link speed that matches your network hardware 1 Automatic 2 10 Full 3 10 Half Chapter 4 38 HP Photosmart 3200 All in One series Network setup 4 100 Full 5 100 Half Change IP settings The default IP setting for the IP settings is Automatic which sets the IP settings automatically However if you are an advanced user you might want to manually change the IP address subnet mask or the default gateway To see the IP address and subnet mask of your HP All in One print a network configuration page from your HP All in One For more information on printing a configuration page see View and print network settings For a description of the items on the configuration page including the IP address and subnet mask see Network configuration page definitions Caution Be careful when manually assigning an IP address If you enter an invalid IP address during the installation your network components will not be able to connect with the HP All in One 1 Press Setup 2 Press until Network is highlighted then press OK The Network Menu appears 3 Press 3 press 2 and then press 2 again This selects Advanced Setup then IP Settings and then displays the Manual IP Settings screen 4 Press the number next to the IP setting 1 IP Address 2
72. Note If you have not received a replacement HP All in One the HP customer support call agent will instruct you whether to send your ink cartridges with your HP All in One 5 Lower the ink cartridge latches and press until they snap into place 6 Close the ink cartridge access door 7 Unplug the power cord and then disconnect it from the HP All in One Caution Do not return your power cord or control panel faceplate with the device The replacement device will not be shipped with these items Store them in a safe place until the replacement HP All in One arrives 8 See Remove the control panel faceplate to complete preparation for shipment Remove the control panel faceplate Complete the following steps once you have replaced the ink cartridges User Guide 121 HP warranty and support Note This information does not apply to customers in Japan For information on service options in Japan see HP Quick Exchange Service Japan and the instructions described in Pack your HP All in One Caution The HP All in One must be unplugged before following these steps 1 Remove the control panel faceplate as follows a Rotate the control panel up as far as it will go b Using both hands place your index fingers on the notches on each side of the control panel c Gently pull the faceplate towards you to remove it from the device 2 Retain the control panel faceplate Do not return the control panel faceplate with the H
73. Order supplies 91 Order paper transparency film or other media 91 Order ink cartridges 91 Order accessories 92 Order other supplies 92 12 Maintain your HP All in One 93 Clean the HP All in One 93 Check the estimated ink levels 94 Print a self test report 95 Work with ink cartridges 96 Self maintenance sounds 100 13 Troubleshooting information 101 View the Readme file 102 Setup trouble
74. P All in One Caution The replacement HP All in One might not come with a control panel faceplate Store your control panel faceplate along with the power cord in a safe place and when the replacement HP All in One arrives reattach your control panel faceplate You must attach your control panel faceplate to use the control panel functions on the replacement HP All in One Note See the Setup Guide that came with your HP All in One for instructions on how to attach your control panel faceplate The replacement HP All in One might come with instructions for setting up your device Chapter 14 122 HP Photosmart 3200 All in One series HP warranty and support Pack your HP All in One Complete the following steps once you have unplugged your HP All in One 1 If available pack your HP All in One for shipment by using the original packing materials or the packaging materials that came with the replacement device If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty 2 Place the return shipping label on the outside of the box 3 Include the following items in the box A complete description of symptoms for service personnel samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period
75. Positive 35 mm film is supported Negative 35 mm film mounted as a slide is not supported Scan speeds vary according to the complexity of the document Twain compliant interface Resolution 4800 x 4800 dpi optical up to 19 200 dpi enhanced Color 48 bit color 8 bit grayscale 256 levels of gray Maximum scan size from glass 216 x 305 mm 8 5 x 12 inches Physical specifications Height 22 cm 8 7 inches Width 46 4 cm 18 3 inches Depth 39 5 cm 15 6 inches Weight 11 85 kg 26 1 pounds Power specifications Power consumption 95 W maximum Input voltage AC 100 to 240 V 2 A 50 60 Hz grounded Idle state power consumption 11 5 W User Guide 129 Technical information Environmental specifications Recommended operating temperature range 15 to 30 C 59 to 86 F Allowable operating temperature range 5 to 40 C 41 to 104 F Humidity 20 to 80 RH non condensing Shipping temperature range 40 to 60 C 40 to 140 F In the presence of high electromagnetic fields it is possible the output from the HP All in One might be slightly distorted HP recommends using an Ethernet cable or a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields Additional specifications Memory 16 MB ROM 64 MB DRAM If you have Internet access you can get acoustic
76. Reorient the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help For more information contact the Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 The user might find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 Caution Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company might cause harmful interference and void the FCC authorization to operate this equipment Notice to users in Japan VCCI 2 Chapter 15 132 HP Photosmart 3200 All in One series Technical information Notice to users in Korea Ger uschemission LpA lt 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 Declaration of conformity European Economic Area The Declaration of Conformity in this document complies with ISO IEC Guide 22 and EN 45014 It identifies the product manufacturer s name and address and applicable specifications recognized in the European community User Guide 133 Technical informa
77. Slide and Negative Film holder Chapter 10 88 HP Photosmart 3200 All in One series Scan 2 Press Film to display the Film Menu 3 Select a destination for the final scan by pressing the number next to the item you want to select Press 1 to send the scan to your computer If your HP All in One is connected to one or more computers on a network a Select Computer menu appears Press the number next to the computer name you want to select Press 2 to send the scan to a memory card inserted in a memory card slot or to a storage device attached to the front USB port on your HP All in One Press 3 to send the scan to the color graphics display if you want to print the scanned image immediately edit the image or set the image as wallpaper on your color graphics display 4 The scan is sent to the destination you selected If you pressed 1 the scan is sent to your computer If you pressed 2 the scan is sent to a memory card or storage device If you pressed 3 press Start Black or Start Color to print the photo without making changes You can also press Photo to view the Photo Menu where you can change your print options before printing For more information about using the Easy Print Wizard see Use the Easy Print Wizard Stop scanning To stop scanning press Cancel on the control panel Share a scanned image with friends and relatives You can share a scanned image with friends and family by sendi
78. User Guide 137 declaration of conformity U S 134 Directive 2002 95 EC 131 FCC statement 132 ger uschemission 133 notice to users in Japan VCCI 2 132 notice to users in Korea 133 power cord statement 132 regulatory model identification number 131 WEEE 131 reinstall software 109 remote printing 77 replace ink cartridges 96 reports self test 95 resources 17 restore network defaults 38 return your device 120 right arrow 8 RJ 45 plug 34 rotate button 8 router 35 S save backup images 77 images 77 photos to computer 72 received images 77 scanned image 87 scan button 8 cancel 89 change original type 88 documents 87 e mail images 89 edit image 90 features 87 from control panel 87 menu 11 negatives 88 photos 87 print 90 proof sheet 71 save to computer 87 save to memory card 88 save to storage device 88 share images 89 slides 88 specifications 129 stop 89 to memory card 88 scan glass clean 93 load original 47 Secure Digital 61 security Bluetooth 44 network WEP key 35 select photos 65 videos 65 self test report 95 send images 75 serial number 117 service ID 117 settings country region 25 date and time 26 language 25 network 37 print options 84 restore defaults 38 setup button 8 connection information 26 menu 12 share images 75 sharing 37 sleep mode 9 slide and negative film holder load 47 replace in lid 50 slides change
79. age Zone Help opens in the Help Viewer It is divided into three panes The left and center panes enable you to move around the topics in the Help The right pane contains the display area described in the next section The left pane contains a list of all the sections in the Help For information on tasks and features that are available from the control panel of your HP All in One click the 3100 3200 3300 series Help For information on troubleshooting issues with your HP All in One click the 3100 3200 3300 series Troubleshooting The other sections listed provide information on using the HP Image Zone software to complete tasks on your HP All in One The center pane provides a top down view of the topics in the section selected in the left pane similar to the table of contents in a book This is a useful way to find all the information provided about a single feature such as printing photos Display area The display area in the right pane displays the Help topic you select in the center pane Help topics include descriptive text step by step instructions and illustrations if applicable Many topics in the HP Image Zone Help include information about how to use a feature from the control panel on the HP All in One as well as from the HP Image User Guide 23 Find more information Zone software on the Mac Use the scroll bars to the right of the display area to view all the content in a particular
80. ail images to you View images before printing them Depending on the settings you chose and the permissions you granted when you set up HP Instant Share the images you receive might be stored on the server for you to review before printing If Auto Checking is turned on your HP All in One automatically checks the HP Instant Share server periodically to see if anyone has sent images to you The HP Instant Share icon at the bottom of the color graphics display turns blue if you have images waiting on the HP Instant Share server For more information on the HP Instant Share icon see Color graphics display icons Print photos without viewing them first Depending on the settings you chose and the permissions you granted when you set up HP Instant Share your HP All in One might automatically print the images in a received image collection In order for this to work you must Turn on Auto Checking for HP Instant Share Grant permission to one or more HP Instant Share users to send images directly to your HP All in One for automatic printing If these two conditions are met your HP All in One will automatically print images that you receive from authorized users Forward a received image collection You can forward any image collection that you receive to another share destination This enables you to share the images you have received with another family member or friend post the images in an online photo album or send the imag
81. am 1 Press in the tab on the rear clean out door to remove the door Caution Clearing a paper jam from the top of the HP All in One can damage the print mechanism Whenever possible access and clear paper jams through the rear clean out door 2 Gently pull the paper out of the rollers Caution If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might remain inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur 3 Replace the rear clean out door Gently push the door forward until it snaps into place 4 Press OK to continue the current job Note If the paper is still jammed see the onscreen Troubleshooting Help that came with your HP Image Zone software Paper has jammed the optional two sided printing accessory Solution You might need to remove the two sided printing accessory For more information see the printed guide that came with your two sided printing accessory Note If you turned the HP All in One off before clearing the paper jam turn it back on and then restart your printing or copying job Chapter 13 112 HP Photosmart 3200 All in One series Troubleshooting Ink cartridge troubleshooting If you are experiencing problems with printing you might have a problem with one of the ink cartridges Try the following 1 Remove and reinsert the ink cartridges and v
82. ant Share configure 77 features 75 forward images 76 icons 9 menu 11 print images 76 receive images 75 remote printing 77 send images 73 75 89 HP Solution Center missing icons 109 I images e mail 89 edit scanned 90 forward 76 print automatically 76 receive from HP Instant Share 75 save backup 77 scan 87 send using HP Instant Share 75 89 share 75 89 view before printing 76 ink cartridges check ink levels 94 clean contacts 99 order 91 replace 96 troubleshoot 104 113 ink levels check 94 icons 9 input tray capacities 125 install software troubleshoot 102 Instant Share See HP Instant Share Internet broadband 34 IP address 41 42 settings 39 J jams paper 59 106 112 K keypad 7 L labels load 58 specifications 125 language set 25 left arrow 8 legal paper load 54 specifications 125 letter paper load 54 specifications 125 lid backing clean 93 link configuration 43 speed 38 load 10 x 15 cm photo paper 55 4 x 6 inch photo paper 55 A4 paper 54 documents 47 envelopes 57 full size paper 54 greeting cards 58 Hagaki cards 56 labels 58 legal paper 54 letter paper 54 negatives 47 original 47 oversized original 51 panorama photo paper 56 photos 47 postcards 56 slides 47 transparencies 58 M MAC address 42 Magic Gate Memory Stick 61 maintenance align printer 98 check ink levels 94 clean exterior 94 clean glass 93
83. are You can also edit a scanned document by using your Optical Character Recognition OCR software Edit a scanned photo or graphic You can edit a scanned photo or graphic using the HP Image Zone software Using this software you can adjust the brightness contrast color saturation and more You can also rotate the image using the HP Image Zone software For more information see the onscreen HP Image Zone Help Edit a scanned document Scanning text also known as optical character recognition or OCR enables you to bring the content of magazine articles books and other printed matter into your favorite word processor and many other programs as fully editable text Learning to do OCR right is important if you want to obtain the best results Do not expect scanned text documents to be letter perfect the first time you use your OCR software Using OCR software is an art that takes time and practice to master For more information about scanning documents especially documents containing both text and graphics see the documentation that came with your OCR software Chapter 10 90 HP Photosmart 3200 All in One series Scan 11 Order supplies You can order HP products such as recommended types of paper ink cartridges and accessories online from the HP website Order paper transparency film or other media To order media such as HP Premium Paper HP Premium Plus Photo Paper or HP Premium Inkjet Transparency Film go to www
84. are if you have already installed it 3 Restart your computer 4 Turn off the HP All in One wait one minute then restart it 5 Reinstall the HP All in One software Caution Do not connect the USB cable to the computer until prompted by the software installation screen For information about uninstalling and reinstalling the software see Uninstall and reinstall the software See the list below for information on topics covered in this chapter Additional troubleshooting topics in this User Guide Setup troubleshooting Contains information on hardware setup and software installation troubleshooting Operational troubleshooting Contains information on issues that might occur during normal tasks when using the HP All in One features Device update Based on advice from HP customer support or a message on the color graphics display you might access the HP support website to retrieve an upgrade for your device This section contains information about updating your device Note Network troubleshooting information is not discussed in this chapter For more information see Network troubleshooting Other sources of information Setup Guide The Setup Guide explains how to set up the HP All in One User Guide The User Guide is the book you are reading This book describes the basic features of the HP All in One explains how to use the HP All in One and contains setup and operational troubleshooting informatio
85. ation on calling for technical support Chapter 13 104 HP Photosmart 3200 All in One series Troubleshooting Cause The contacts on the ink cartridge are not touching the contacts in the ink cartridge slot Solution Remove and then reinsert the ink cartridges Verify that they are fully inserted and locked in place For more information see Replace the ink cartridges Cause The ink cartridge or sensor is defective Solution Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support The HP All in One does not print Solution For information on network communication problems or communication problems involving a memory card PictBridge camera or storage device see the onscreen HP Image Zone Help For more information on the HP Image Zone Help see Use the onscreen Help If your HP All in One and computer are USB connected and are not communicating with each other try the following Look at the color graphics display on the HP All in One If the color graphics display is blank and the On button is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Check the USB cable If you are using an older cable it might not be working properly Try connecting it to another product to see
86. ay and year by pressing the appropriate numbers on the keypad Depending on your country region setting you might enter the date in a different order 4 Enter the hours and minutes 5 If prompted press 1 for AM or 2 for PM The new date and time settings appear on the color graphics display Connection information Your HP All in One comes equipped with a USB port so you can connect directly to a computer using a USB cable You can also connect your HP All in One to a wired network If you insert an HP bt300 or HP bt400 series Bluetooth Wireless Printer Adapter into the front USB port Bluetooth devices such as PDAs and camera phones can print to your HP All in One Note In the remainder of this chapter the HP bt300 or HP bt400 series Bluetooth Wireless Printer Adapter is referred to simply as an HP Bluetooth adapter Chapter 3 26 HP Photosmart 3200 All in One series Finish setup Supported connection types Description Recommended number of connected computers for best performance Supported software features Setup instructions USB connection One computer connected with a USB cable to the USB port on the back of the HP All in One All features are supported Follow the Setup Guide for detailed instructions Ethernet wired connection Up to five computers connected to an HP All in One using a hub or router All features are supported Follow the Setup Guide and Connect to a ne
87. ays the Copy Menu and then selects Crop 2 Use the arrow buttons to set the position of the upper left corner of the crop area 3 Press OK 4 Use the arrow buttons to set the position of the lower right corner of the crop area 5 Press OK The cropped image is displayed on the color graphics display Stop copying To stop copying press Cancel on the control panel Chapter 8 82 HP Photosmart 3200 All in One series Copy 9 Print from your computer The HP All in One can be used with any software application that allows printing The instructions vary slightly depending on whether you are printing from a Windows PC or a Mac Make sure you follow the instructions for your operating system in this chapter In addition to the printing capabilities described in this chapter you can print images directly from a memory card a digital camera or other storage device You can also print from a supported Bluetooth device such as a camera phone or personal digital assistant PDA and use scanned images in printing projects in the HP Image Zone Windows users can also print to a network connected remote device For more information on printing from a memory card or digital camera see Use the photo and video features For more information on performing special print jobs or printing images in the HP Image Zone see the onscreen HP Image Zone Help For more information on printing to a remote device see the onscreen
88. ble or DSL modem during installation IP Address This address uniquely identifies the device on the network IP addresses are assigned dynamically through DHCP or AutoIP You can also set up a static IP address though this is not recommended Caution Be careful when manually assigning an IP address An invalid IP address during installation will prevent your network components from seeing the HP All in One Subnet Mask A subnet is an IP address assigned by the installation software to make an additional network available as part of a larger network Subnets are specified by a subnet mask This mask determines which of the HP All in One IP address bits identify the network and subnet and which bits identify the device itself Note It is recommended that the HP All in One and the computers that use it all reside on the same subnet Default Gateway A node on a network that serves as an entrance to another network A node in this instance can be a computer or some other device Note The address of the default gateway is assigned by the installation software Configuration Source The protocol used to assign the IP address to the HP All in One AutoIP The installation software automatically determines the configuration parameters DHCP The configuration parameters are supplied by a dynamic host configuration protocol DHCP server on the network On small networks this could be a router Manual The configu
89. can contact one of the HP support services listed in the following pages Some support services are available only in the U S and Canada while others are available in many countries regions worldwide If a support service number is not listed for your country region contact your nearest authorized HP dealer for help Warranty To obtain HP repair service you must first contact an HP service office or an HP Customer Support Center for basic troubleshooting See Before you call HP customer support for steps to take before calling Customer Support Note This information does not apply to customers in Japan For information on service options in Japan see HP Quick Exchange Service Japan Warranty upgrades Depending on your country region HP might offer for an additional fee a warranty upgrade option that extends or enhances your standard product warranty Available options might include priority phone support return service or next business day exchange Typically service coverage begins on product purchase date and must be purchased within a limited time of product purchase For more information In the U S dial 1 866 234 1377 to speak to an HP advisor Outside the U S please call your local HP Customer Support office See Call elsewhere in the world for more information and a list of international Customer Support numbers Go to the HP website at www hp com support If prompted choose your country region and th
90. cial features such as Fit to Page To ensure that your copies and scans remain clear you might need to clean the glass and lid backing You might also want to dust the exterior of the HP All in One Clean the glass Dirty glass from fingerprints smudges hair and dust slows down performance and affects the accuracy of features such as Fit to Page 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner Caution Do not use abrasives acetone benzene or carbon tetrachloride on the glass they can damage it Do not place or spray liquid directly on the glass the liquid might seep under the glass and damage the device 3 Dry the glass with a chamois or cellulose sponge to prevent spotting Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All in One 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water 3 Wash the backing gently to loosen debris Do not scrub the backing 4 Dry the backing with a chamois or soft cloth Caution Do not use paper based wipes as these might scratch the backing 5 If further cleaning is needed repeat the previous steps using isopropyl rubbing alcohol and wipe the backing
91. clean lid backing 93 clean print head 99 replace ink cartridges 96 self test report 95 make a copy 79 mDNS service name 41 media See paper Media Access Control MAC address 42 memory cards CompactFlash 61 e mail photos 73 insert 72 Memory Stick 61 MultiMediaCard MMC 61 overview 61 print photos 68 proof sheet 70 136 HP Photosmart 3200 All in One series save files to computer 72 scan to 88 Secure Digital 61 share photos 73 slots 61 SmartMedia 61 specifications 128 xD 61 Memory Stick 61 MultiMediaCard MMC 61 N negatives change original type 88 load 47 scan 88 network advanced settings 38 connection type 41 restore settings 38 status 41 upgrade 37 O OK button 8 on button 7 order accessories 92 ink cartridges 91 paper 91 Setup Guide 92 software 92 User Guide 92 original type 88 oversized books load 51 P panorama photo paper load 56 specifications 125 paper incompatible types 52 jams 59 112 load 54 order 91 paper sizes 126 recommended types 52 specifications 125 troubleshoot 111 paper tray capacities 125 passkey Bluetooth 43 password Embedded Web Server 41 phone numbers customer support 117 photo button 7 menu 10 photo paper load 55 specifications 125 photo tray menu 12 select 53 photos adaptive lighting 72 borderless 68 complete proof sheet 71 connect PictBridge camera 62 connect storage device 63 crop an
92. correctly if the glass and lid backing are not clean For more information see Clean the HP All in One To load an original on the glass 1 Lift the lid and place your original print side down on the right front corner of the glass Make sure that the original is flush against the edges of the glass If you are loading a proof sheet make sure the top of the proof sheet is lined up against the right and bottom edges of the glass 2 Close the lid Load an original in the Slide and Negative Film holder You can scan 35 mm slides and negatives with your HP All in One using the Slide and Negative Film holder User Guide 47 Load originals and load paper To load 35 mm negatives 1 Raise the lid and remove the Slide and Negative Film holder and the lid backing Set the lid backing aside where it will not get damaged or dirty 2 Unfold the holder so that the negative film portion is on top and the film opening is on the right side 3 Slide the negative film into the center of the holder so that the front of the image faces away from you and appears backward 4 Place the holder on the glass and match the bottom edge with the bottom edge of the glass Then match the right tab on the top half of the holder with the right edge of the glass For information on scanning slides and negative film see Scan slides or negative film Chapter 5 48 HP Photosmart 3200 All in One series Load originals and load paper To load 35 mm s
93. d print 69 date stamp 72 e mail 73 89 Easy Print Wizard 68 edit 68 90 forward 76 image size 72 insert memory card 61 layout 72 number of copies 72 paper size 72 paper type 72 print automatically 76 print defaults 72 print proof sheet 70 print selected 69 print settings 72 receive from HP Instant Share 75 save backup 77 scan proof sheet 71 select 65 send using HP Instant Share 73 75 89 set print options 72 share 73 75 89 slideshow 64 smart focus 72 tray select 72 use features 61 view 64 65 76 physical specifications 129 PictBridge 62 postcards load 56 specifications 125 power specifications 129 preview copy 80 print cancel job 85 Easy Print Wizard 68 from computer 83 from software application 83 images 76 options photo 72 photos from memory card 68 print options 84 proof sheet 70 received images 76 remotely 77 scan 90 selected photos 69 selected videos 69 self test report 95 specifications 127 print head assembly stalled 106 clean 99 print margin specifications 127 printer found screen Windows 36 printer sharing 30 31 printer align 98 proof sheet fill in 71 menu 10 print 70 scan 71 R Readme file 102 receive images print automatically 76 save backup 77 view before printing 76 recycle HP All in One 131 ink cartridges 131 regulatory notices China 131 declaration of conformity European Economic Area 133 Index
94. d then click one of the shopping links on the page To replace the ink cartridges 1 Open the ink cartridge access door by lifting from the front center of the device until the door locks into place 2 Squeeze the tab below an ink cartridge to release the latch inside the HP All in One and then lift the latch If you are replacing the black ink cartridge lift the latch on the far left If you are replacing one of the five color ink cartridges such as yellow light cyan cyan light magenta or magenta lift the appropriate latch in the center area Chapter 12 96 HP Photosmart 3200 All in One series Maintain your HP All in One 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges 3 Pull the ink cartridge toward you out of its slot Tip If you are removing the ink cartridge because it is low or out of ink recycle the ink cartridge The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used ink cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle inkjet html 4 Remove the new ink cartridge from its packaging and then holding it by the handle slide the ink cartridge into the empty slot Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing User Guide 97 Maintain
95. ducts and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Note Regulatory information can be found in Technical information It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first Governmental paper or documents Passports Immigration papers Selective service papers Identification badges cards or insignias Governmental stamps Postage stamps Food stamps Checks or drafts drawn on Governmental agencies Paper currency traveler s checks or money orders Certificates of deposit Copyrighted works Safety information Warning To prevent fire or shock hazard do not expose this product to rain or any type of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock Warning Potential shock hazard 1 Read and understand all instructions in the Setup Guide 2 Use only a gr
96. e that is currently attached to the front USB port This enables you to use the photo print options to print borderless prints and album pages from the scanned image Note If your HP All in One is connected to a network you can only send a scan to a memory card or storage device if it is being shared across the network For more information see the onscreen HP Image Zone Help 1 Load your original print side down in the right front corner of the glass 2 Press Scan if it is not already lit If your HP All in One is network connected the Scan Menu appears listing various options or destinations The default destination is whichever one you selected the last time you used this menu If your HP All in One is directly connected to your computer the Scan To menu appears 3 Press to highlight Memory Device and then press OK The HP All in One scans the image and saves the file to the memory card or storage device in the JPEG format Scan slides or negative film You can scan slides and negative film from the control panel using the Slide and Negative Film holder Before scanning slides and negatives you must remove the lid backing and load the Slide and Negative Film holder For more information see Load an original in the Slide and Negative Film holder To scan a slide or negative 1 Load the Slide and Negative Film holder face down in the right front corner of the glass For more information see Load an original in the
97. ed incorrectly or if you use transparency film other than HP transparency film Chapter 5 58 HP Photosmart 3200 All in One series Load originals and load paper Paper Tips HP Iron On Transfers Flatten the transfer sheet completely before using it do not load curled sheets Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the main tray with the blue stripe facing up Tip To prevent curling keep transfer sheets sealed in the original package until you are ready to use them This paper is supported for printing from a software application only HP Matte Greeting Cards HP Photo Greeting Cards or HP Textured Greeting Cards Insert a small stack of HP greeting card paper into the main tray with the print side down and then slide the stack of cards forward until it stops For best results set the paper type to Premium Photo before printing or copying Labels HP Inkjet Labels Always use letter or A4 label sheets designed for use with HP inkjet devices such as HP inkjet labels and make sure that the labels are no more than two years old Labels on older sheets might peel off when the paper is pulled through the HP All in One causing subsequent paper jams 1 Fan the stack of labels to make sure none of the pages are sticking together 2 Place a stack of label sheets on top of full size plain paper in the main tray label side down Do not insert labels one
98. emove a memory card while it is being accessed Doing so can damage files on the card You can safely remove a card only when the photo light is not blinking Chapter 6 72 HP Photosmart 3200 All in One series Photos and videos 2 Do one of the following If your HP All in One is connected directly to your computer using a USB cable a transfer dialog box appears on your computer Follow the onscreen prompts on your computer to save the photos to your computer For more information on the transfer software dialog box see the onscreen HP Image Zone Help that came with your software If the HP All in One is on a network you must press Photo to display the Photo Menu press 5 to select Transfer to computer and then select your computer from the displayed list Return to your computer and follow the onscreen prompts to select your transfer options Once you have completed the onscreen prompts your photos are saved from the memory card or storage device to your computer For Windows by default files are saved in month and year folders depending on when the photos were taken The folders are created under the C Documents and Settings username My Documents My Pictures folder in Windows XP and Windows 2000 For Mac by default files are saved to the computer in a Hard Drive Users User Name Pictures HP Photos folder 3 The HP All in One is finished reading the memory card when the photo light stops blinking and remains li
99. emove a received image collection from the Received menu The image collections are still available on the HP Instant Share server until they expire Reset HP Instant Share Clears the HP Instant Share settings saved on your HP All in One including the device name and other account information This protects your privacy if you ever choose to resell or give away your HP All in One HP Instant Share will no longer recognize the HP All in One as a registered device for sending and receiving images Tip If you choose this option accidentally register the HP All in One again using the same HP Passport account The device will be assigned the same device name as before The share destinations and settings are also reapplied Chapter 7 78 HP Photosmart 3200 All in One series Share your images 8 Use the copy features The HP All in One allows you to produce high quality color and black and white copies on a variety of paper types This chapter provides instructions for making a copy previewing a copy job selecting an area to crop and changing other copy settings This User Guide provides just a sampling of the copy features available to help you get started using your HP All in One to make copies Explore the onscreen HP Image Zone Help that came with your HP All in One software for information on all of the copy settings that your HP All in One supports For example the onscreen HP Image Zone Help provides information on copyin
100. en find warranty information User Guide 115 HP warranty and support Warranty information A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any product which is cov
101. ent ink cartridge Make sure you have the following materials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers Distilled filtered or bottled water tap water might contain contaminants that can damage the ink cartridges Caution Do not use platen cleaners or alcohol to clean the ink cartridge contacts These can damage the ink cartridge or the HP All in One To clean the ink cartridge contacts 1 Unplug the power cord from the back of the HP All in One 2 Lift the ink cartridge access door 3 Squeeze the tab below an ink cartridge to release the latch inside the HP All in One and then lift the latch User Guide 99 Maintain your HP All in One Note Do not remove multiple ink cartridges at the same time Remove and clean each ink cartridge one at a time Do not leave an ink cartridge outside the HP All in One for more than 30 minutes 4 Inspect the ink cartridge contacts for ink and debris buildup 5 Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it Note Hold the ink cartridge by its handle Do not touch the copper colored contacts 6 Clean only the copper colored contacts 1 Copper colored contacts 7 Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place 8 Repeat if necessary for the other ink cartridges 9 Gently c
102. enu For more information see To check the ink levels from the Setup menu If you are using an ink cartridge containing non HP ink a question mark appears instead of the ink drop in the icon for that cartridge The HP All in One cannot detect the amount of ink remaining in ink cartridges that contain non HP ink Note HP cannot guarantee the quality or reliability of non HP ink Printer service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty If an icon shows a hollow ink drop the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon You might be able to continue printing for a short period of time with ink remaining in the print head assembly Replace the ink cartridge when the Replace Soon warning message appears on the color graphics display When the Empty Ink message appears on the color graphics display the indicated ink cartridge and print head assembly is entirely out of ink Immediately replace the indicated ink cartridge For more information about the icons on the color graphics display see Color graphics display icons Chapter 12 94 HP Photosmart 3200 All in One series Maintain your HP All in One You can also check the estimated amount of ink remaining in your ink cartridges from the computer See the onscreen HP Image Zone Help for information on checking the ink levels from the Print
103. er Toolbox For more information see Use the onscreen Help To check the ink levels from the Setup menu 1 Press Setup 2 Press 5 then press 1 This displays the Tools menu and then selects Display Ink Gauge The gauges for the six ink cartridges appear on the color graphics display Print a self test report If you are experiencing problems with printing print a self test report This report can help you diagnose printing problems and can provide valuable information if you need to call HP customer support 1 Load letter A4 or legal unused plain white paper into the main tray 2 Press Setup 3 Press 1 then press 1 again This displays the Print Report menu and then selects Self Test Report The HP All in One prints a self test report which contains the following information Product information includes the model number serial number and other product information Revision information includes the firmware version number and whether or not you have an HP two sided printing accessory installed Ink delivery system information displays the approximate ink level of each installed ink cartridge the status of each ink cartridge the date each cartridge was installed and the date each cartridge will expire Print quality pattern displays six color blocks representing each of the six installed cartridges Solid even blocks of color indicate there are no print quality problems When streaks are displayed
104. er the Administrator password used to access your computer or network The installer software looks for HP All in One devices and then lists them 5 On the Select Device screen select your HP All in One Chapter 4 36 HP Photosmart 3200 All in One series Network setup 6 Follow the onscreen instructions to complete all the installation steps including the Setup Assistant When you have finished installing the software your HP All in One is ready for service 7 To test your network connection go to your computer and print a self test report to your HP All in One For more information see Print a self test report Connect to additional computers on a network You can connect your HP All in One to more than one computer on a small network of computers If your HP All in One is already connected to a computer on a network for each additional computer you must install the HP All in One software as described in Install the software for a network connection Once you have set up your HP All in One on the network you will not need to configure it again when you add additional computers Change the HP All in One from a USB connection to a network connection If you first install your HP All in One with a USB connection you can later change to an Ethernet network connection If you already understand how to connect to a network you can use the general directions below For more detailed instructions on connecting a HP All in One to
105. ered by HP s warranty HP shall either repair or replace the product at HP s option 6 If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP products may contain remanufactured parts components or materials equivalent to new in performance 10 HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY
106. erify that they are fully inserted and locked in place 2 If the problem persists print a self test report to determine if there is a problem with the ink cartridges This report provides useful information about your ink cartridges including status information 3 If the self test report shows a problem clean the print head 4 If the problem persists align the printer 5 If you are still experiencing problems with printing determine which ink cartridge is experiencing the problem and replace it For instructions on how to print a self test report clean the print head and align the printer see Maintain your HP All in One Device update In order to keep your HP All in One running smoothly with the most advanced technology available you can retrieve device updates for your HP All in One from the HP support website and install them using the Device Update Wizard Also you might need to install device updates on your HP All in One for one of the following reasons You call HP customer support and a service representative advises you to access the HP support website to retrieve an upgrade for your device A message appears on your HP All in One color graphics display to direct you to update your device Device update Windows Use one of the following to retrieve an update for your device Use your Web browser to download an update for your HP All in One from www hp com support The file will be a self extracti
107. es to an online photo finishing service to order professional quality prints Note Availability of the services described here varies by country region Some of the services described here might not be available in your country region Chapter 7 76 HP Photosmart 3200 All in One series Share your images Save received images to a memory card or storage device In addition to printing images that you receive from others you can also save an entire image collection to a memory card or storage device that is inserted in your HP All in One This enables you to keep copies of the images even after they expire and are deleted from the HP Instant Share server The number of days before image collections expire is subject to change See the HP Instant Share Terms of Service on the HP website for the most current information Print to your HP All in One from a remote location You can use your HP Instant Share account to print from your Windows computer to a network connected HP device that is registered with HP Instant Share For example you can use the HP remote printer driver to print from your laptop at a coffee shop to your network connected HP All in One at home If a friend or relative does not have a printer they can download the HP remote printer driver to their computer then with your authorization print to your HP All in One The HP remote printer driver is installed on the Windows computer where you installed the software for
108. ether or not you want to apply the change to all future print jobs or just to the current print job To change the print settings for all future jobs 1 In the HP Solution Center click Settings point to Print Settings and then click Print Settings 2 Make changes to the print settings and click OK To change the print settings for the current job 1 On the File menu in your software application click Print 2 Make sure the HP All in One is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup or Printer 4 Make changes to the print settings and click OK 5 Click Print or OK in the Print dialog box to print the job Chapter 9 84 HP Photosmart 3200 All in One series Print Mac users Use the Page Setup and Print dialog boxes to change the settings for your print job Which dialog box you use depends on which setting you want to change To change the paper size orientation or scaling percentage 1 From the File menu in your software application choose Page Setup 2 Make sure the HP All in One is the selected printer 3 Make changes to the paper size orientation and scaling percentage settings and click OK To change all other print settings 1 Select the HP All in One in the Print Center v 10 2 or Printer Setup Utility v 10 3 or later before you begin printing 2 From the
109. for viewing and printing To take full advantage of the HP Instant Share features available from the control panel of a network connected HP All in One you must set up HP Instant Share on your HP All in One If you installed the HP Image Zone software press the HP Instant Share button on the control panel of your network connected HP All in One to launch the setup wizard on a connected computer For more information on setting up HP Instant Share on your HP All in One and using any of the features described in this chapter see the onscreen HP Image Zone Help For more information on the HP Image Zone Help see Use the onscreen Help Send images to others You can easily send your images to family and friends by using the HP Instant Share online service HP Instant Share lets you send thumbnail previews of your images to your family and friends e mail addresses They can pick up the full size images from the HP Instant Share server when it is convenient for them rather than wait for large images to download from their e mail provider Tip You can also use HP Instant Share to send documents like a fax machine Scan the document from the glass and then use HP Instant Share to send it to the recipient s e mail address If a friend or family member has a network connected HP device that is registered with HP Instant Share you can also send images directly to their HP device to print Additionally you can upload images to an online photo album
110. g multiple page documents enhancing light areas of your copy and more For more information on the HP Image Zone Help see Use the onscreen Help Make a copy You can make quality copies from the control panel To make a copy from the control panel 1 Load paper in either the main tray or photo tray You can load up to 10 x 15 cm 4 x 6 inch photo paper without tabs into the photo tray Larger size photo paper however must be loaded in the main tray For more information on selecting the appropriate tray see Select an input tray For more information on loading paper in the appropriate tray see Load paper 2 Load your original print side down on the right front corner of the glass 3 Do one of the following Press Start Black to initiate a black and white copy job Press Start Color to initiate a color copy job Note If you have a color original pressing Start Black produces a black and white copy of the color original while pressing Start Color produces a full color copy of the color original Change the copy settings You can customize the copy settings of the HP All in One to handle nearly any task When you change copy settings the changes are for the current copy job only You must set the changes as defaults for the settings to apply to all future copy jobs To change the copy settings for the current job only 1 Press Copy to display the Copy Menu 2 Press the number button that correspond
111. g to DIN 19309 Chapter 15 130 HP Photosmart 3200 All in One series Technical information Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP website at www hp com go msds Customers without Internet access should contact their local HP Customer Care Center Recycling program HP offers an increasing number of product return and recycling programs in many countries as well as partnering with some of the largest electronic recycling centers throughout the world HP also conserves resources by refurbishing and reselling some of its most popular products This HP product contains the following materials that might require special handling at end of life Mercury in the fluorescent lamps in the scanner lt 2 mg and the Slide and Negative Film light lt 2 5 mg Lead in the solder As of July 1 2006 this HP product complies with requirements of the European Union Directive 2002 95 EC Restriction of the use of Certain Hazardous Substances in Electrical and Electronic Equipment and China s Management Methods on the Prevention and Control of Pollution Caused by Electronic Information Products HP inkjet supplies recycling program HP is committed to protecting the environment
112. ge shows the network settings for the HP All in One There are settings for general information 802 3 wired Ethernet and Bluetooth For information on how to print a network configuration page see View and print network settings For additional information on terms used here see the Network Glossary in the onscreen HP Image Zone Help that came with your HP All in One For information on using the onscreen HP Image Zone Help see Use the onscreen Help Chapter 4 40 HP Photosmart 3200 All in One series Network setup General network settings The following table describes the general network settings shown on the network configuration page Parameter Description Network Status Status of the HP All in One Ready The HP All in One is ready to receive or transmit data Offline The HP All in One is not currently connected to the network Active connection type Network mode of the HP All in One Wired The HP All in One is connected by Ethernet cable to an IEEE 802 3 network None There is no network connection URL The IP address of the Embedded Web Server Note You will need to know this URL when you try to access the Embedded Web Server Firmware Revision The internal networking component and device firmware revision code Note If you call HP Support depending on the problem you might be asked to provide the firmware revision code Hostname The TCP IP name assigned by the in
113. he HP Image Zone software the HP Image Zone Express software is installed rather than the full application HP Image Zone Express is recommended for computers with limited memory resources HP Image Zone Express includes a basic set of photo editing features instead of the standard set that is included on the full installation of HP Image Zone The HP Image Zone Express software does not allow you to register your network connected HP All in One using HP Instant Share You can still access HP Instant Share from HP Image Zone Express on your computer but you will not be able to use the HP Instant Share features from the control panel unless you install the full version of HP Image Zone Any mention of the HP Image Zone software in this guide and in the onscreen HP Image Zone Help refers to both versions of HP Image Zone unless otherwise noted You can quickly and easily expand the functionality of your HP All in One by using the HP Image Zone software Look for boxes like this throughout the guide that provide topic specific tips and helpful information for your projects Access to the HP Image Zone software differs by operating system OS For example if you have a Windows computer the HP Image Zone software entry point is the HP Solution Center If you have a Mac the HP Image Zone software entry point is the HP Image Zone window Regardless the entry point serves as the launching pad for the HP Image Zone software and services To ope
114. he appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press Photo 3 Press or to scroll to the first frame of the video you want to play Videos are indicated by a video icon on the color graphics display 4 Press 2 to play the video While the video is playing you can press the following buttons Button Function Press 1 to reverse through the video Press this button while the video is paused to reverse through individual video frames Press 2 to pause the video Press 2 again to resume the video Press 3 to forward through the video Press this button while the video is paused to forward through individual video frames Cancel Press Cancel to stop the video View photos using your computer You can view and edit photos using the HP Image Zone software that came with your HP All in One For more information see the onscreen HP Image Zone Help Select photos and videos You can use the control panel on your HP All in One to select photos and videos Select individual photos and videos You can select individual photos and videos to edit print or save to your computer To select individual photos and videos 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press or to scroll to the photo or video file you want to select Tip You can press and hold down or to quickly navigate through all
115. he following procedure 1 Press Setup 2 Press 6 and then press 1 This displays the Preferences menu and then selects Set Language amp Country Region A list of languages appears Press or to scroll through the list of languages 3 When your language is highlighted press OK User Guide 25 Finish setup 4 When prompted press 1 for Yes or 2 for No The countries regions for the selected language appear Press or to scroll through the list 5 When the country region you want to select is highlighted press OK 6 When prompted press 1 for Yes or 2 for No Set the date and time The date and time are set with the local time at the factory Normally the computer software automatically updates the date and time to your time zone when you connect to the computer during installation The date and time format is based on the language and country region setting If the time changes on your computer such as for Daylight Savings Time the time on the HP All in One is updated to match the new time on the computer when the HP All in One and the computer next communicate with each other If you did not connect your HP All in One to a computer or if the time is not updated for some reason you can update the date and time from the control panel To set the date and time from the control panel 1 Press Setup 2 Press 5 and then press 4 This displays the Tools menu and then selects Date and Time 3 Enter the month d
116. he onscreen HP Image Zone Help that came with your HP All in One For more information on the HP Image Zone Help see Use the onscreen Help Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn your HP All in One off and then on again If necessary remove and then install the HP Image Zone software again For more information see Uninstall and reinstall the software For more information on setting up your HP All in One and connecting it to your computer see the Setup Guide that came with your HP All in One I received a message on the color graphics display about a paper jam or a stalled print head assembly Solution If either a paper jam or stalled print head assembly error message appears on the color graphics display there might be some packing material inside the HP All in One Lift open the ink cartridge access door to expose the ink cartridges and remove any objects that are blocking the print head assembly including any packing materials For more information about clearing a paper jam see Paper troubleshooting Chapter 13 106 HP Photosmart 3200 All in One series Troubleshooting Software installation troubleshooting If you encounter a problem during software installation see the topics below for a possible solution If you encounter a hardware problem during setup see Hardware setup troubleshooting During a normal installatio
117. hin the photo tray and is no higher than the top of the paper width guide 4 Replace the output tray 5 Press Photo Tray on the control panel to select the photo tray When you press Photo Tray menu options appear on the color graphics display 6 Press 1 to select Copy or press 2 to select Photo Depending on which option you selected the Copy Menu or the Photo Menu appears 7 Use the arrows to select the photo tray then press OK Load postcards Hagaki cards or HP Panorama photo paper You can load 10 x 15 cm 4 x 6 inch photo paper Hagaki cards postcards or panorama photo paper into the main tray of your HP All in One You can also load small media such as 10 x 15 cm 4 x 6 inch photo paper postcards and Hagaki cards in the photo tray For more information see Load 10 x 15 cm 4 x 6 inch photo paper For the best results set the paper type and size before printing or copying For more information see the onscreen HP Image Zone Help Chapter 5 56 HP Photosmart 3200 All in One series Load originals and load paper To load postcards Hagaki cards or panorama photo paper in the main tray 1 Pull out the main tray past the first stop but do not remove it from the device 2 Remove all paper from the main tray and slide the paper width and paper length guides to their outermost positions 3 Insert the stack of cards into the far right side of the main tray with the short edge forward and the print side down
118. ice as your printer using Windows printer sharing The computer connected directly to the HP All in One acts as the host for the printer and has full feature functionality Other computers on Chapter 3 30 HP Photosmart 3200 All in One series Finish setup the network which are referred to as clients have access only to the print features All other functions must be performed on the host computer For more information on enabling Windows printer sharing refer to the user guide that came with your computer or the Windows onscreen Help Use printer sharing Mac If your computer is on a network and another computer on the network is connected to the HP All in One using a USB cable you can use that device as your printer using printer sharing Other computers on the network which are referred to as clients have access only to the print features All other functions must be performed on the host computer To enable printer sharing 1 On the client and host computers do the following a Select System Preferences in the Dock The System Preferences window appears b Select Sharing c From the Services tab click Printer Sharing 2 On the host computer do the following a Select System Preferences in the Dock The System Preferences window appears b Select Print amp Fax c Click the check box next to Share my printers with other computers Use Webscan Webscan is a feature of the Embedded Web Server that lets y
119. if the USB cable works If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length Make sure your computer is USB ready Some operating systems such as Windows 95 and Windows NT do not support USB connections Check the documentation that came with your operating system for more information Check the connection from your HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of your HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn your HP All in One off and then on again User Guide 105 Troubleshooting If you are connecting the HP All in One through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer Make sure the USB port speed setting on your HP All in One is compatible with the USB port speed of your computer You might need to change the rear USB port speed from High Speed USB 2 0 to Full Speed USB 1 1 For more information see Connect using a USB cable Try printing from a different application or a different file to determine whether or not it is the file causing the printing issue Check other printers or scanners You might need to disconnect older products from your computer If your HP All in One is networked see t
120. iguration page The network configuration page lists all of the important network settings such as the IP address link speed DNS and mDNS For information on the network settings see Network configuration page definitions 1 Press Setup 2 Press until Network is highlighted then press OK The Network Menu appears 3 Do one of the following To display wired network settings press 1 then press 2 This selects Display Summary and then displays a summary of the wired Ethernet network settings To print the network configuration page press 1 then press 1 again This selects View Network Settings and then prints the network configuration page Restore network defaults You can reset the network settings to what they were when you purchased your HP All in One 1 Press Setup 2 Press until Network is highlighted then press OK The Network Menu appears 3 Press 2 and then press 1 or OK to confirm This selects Restore Network Defaults Change advanced network settings from the control panel settings The advanced network settings are provided for your convenience However unless you are an advanced user you should not change any of these settings The advanced settings include Link Speed and IP Settings Set link speed You can change the speed at which data is transmitted over the network The default is Automatic 1 Press Setup 2 Press until Network is highlighted then press OK The Network
121. in One when you call Access your serial number and service ID You can access important information by using the Information Menu of your HP All in One Note If your HP All in One is not turning on you can view the serial number by looking the sticker on the bottom of your HP All in One The serial number is the 10 character code 1 Press and press Then press 1 2 3 The Support Menu appears 2 Press until the Information Menu appears and then press OK 3 Press until Model Number appears and then press OK The service ID appears Write down the complete service ID 4 Press Cancel and then press until Serial Number appears 5 Press OK This displays the serial number Write down the complete serial number 6 Press Cancel until you to exit the Support Menu User Guide 117 HP warranty and support Get support and other information from the Internet If you have Internet access you can get help from www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support This website offers technical support drivers supplies ordering information and other options such as Access online support pages Send HP an e mail message for answers to your questions Connect with an HP technician by using online chat Check for software updates Support options and availability vary by product country region and language Call in N
122. ing on the chosen device Tip Once the HP Image Zone software is opened you can access the Dock menu shortcuts by selecting and holding the mouse button over the HP Image Zone icon in the Dock User Guide 15 Overview Chapter 1 16 HP Photosmart 3200 All in One series Overview 2 Find more information You can access a variety of resources both printed and onscreen that provide information about setting up and using your HP All in One Sources of information Setup Guide The Setup Guide provides instructions for setting up your HP All in One and installing software Make sure you follow the steps in the Setup Guide in order Note To take full advantage of all the features on the HP All in One you might need to perform additional setup or set additional preferences described in the User Guide you are reading For more information see Finish setting up your HP All in One and Connect to a network If you have problems during setup see Troubleshooting in the last section of the Setup Guide or see Troubleshooting information in this User Guide User Guide This User Guide contains information on how to use your HP All in One including troubleshooting tips and step by step instructions It also provides additional setup instructions to supplement those in the Setup Guide HP Image Zone Tour Windows The HP Image Zone Tour is a fun interactive way to get a brief overview of the software included with your
123. ing up until the catch snaps firmly into place 3 Place the bottom notch of the Slide and Negative Film holder under the tab at the right bottom corner of the lid 4 Lift the spring loaded catch so that it connects with the notch on the holder Chapter 5 50 HP Photosmart 3200 All in One series Load originals and load paper Load an oversized original You can copy or scan oversized originals by completely removing the lid from your HP All in One Your HP All in One functions normally with the lid removed Tip When you copy oversized originals place the lid over the original This improves the quality of the copy and reduces ink use To remove the lid 1 If necessary unplug the Slide and Negative light power cord and remove it from the cord clips on the back of the HP All in One 2 Lift the lid to the open position grasp the sides of the lid and then gently pull the lid upward until it stops 3 Press the hinge releases until the lid separates from the rest of the HP All in One User Guide 51 Load originals and load paper 4 When you finish copying or scanning replace the lid by inserting the tabs on the hinge back into the appropriate slots and then reconnect the Slide and Negative light power cord Replace the cord in the cord clips on the back of the HP All in One Choose papers for printing and copying You can use many types and sizes of paper in your HP All in One Review the following recommendation
124. ions and illustrations if applicable Topics often include links to other topics in the Help system where you can find additional information Sometimes a link automatically opens the new topic in the display area At other times there might be more than one applicable topic When User Guide 21 Find more information this is the case the Topics Found dialog box appears Double click any topic listed in the dialog box to view it in the display area Some topics include detailed instructions or additional information that is not immediately visible on the page Look for the words Show All or Hide All at the top right side of the page If these words are visible it means there is additional information hidden on the page The hidden information is indicated by dark blue text with an arrow You can view the hidden information by clicking the dark blue text Some topics include animated videos that show you how to use a particular feature These animations are identified by a video camera icon followed by the words Show me how When you click the Show me how link text the animation runs in a new window Help toolbar The Help toolbar shown below contains buttons that enable you to move around the topics in the Help You can move backwards and forwards through topics that you have already viewed or you can click the Home button to return to the HP Image Zone help contents page 1 Show Hide 2 Back 3 Forward
125. isual keyboard press and to highlight the appropriate selection To enter lowercase letters uppercase letters numbers and symbols To enter lowercase letters select the abc button on the visual keyboard and then press OK To enter uppercase letters select the ABC button on the visual keyboard and then press OK To enter numbers and symbols select the 123 button on the visual keyboard and then press OK To add a space To add a space press on the visual keyboard and then press OK Note Make sure you use the on the visual keyboard to add a space You will not be able to add a space by using the arrow buttons on the control panel 2 Once you have highlighted the appropriate letter number or symbol press OK on the control panel to select it The selection appears on the color graphics display Tip To erase a letter number or symbol select Clear on the visual keyboard and then press OK 3 When you are finished entering text numbers or symbols select Done on the visual keyboard and then press OK continued User Guide 13 Overview Use the HP Image Zone software You can use the HP Image Zone software to access many features not available from the control panel The HP Image Zone software is installed on your computer when you set up your HP All in One For further information see the Setup Guide that came with your device Note If you selected the minimum installation of t
126. level of the icon corresponds to the fill level of the ink cartridge Shows that an unknown ink cartridge is inserted This icon might appear if an ink cartridge contains non HP ink Shows that you can view the second set of icons on the color graphics display Shows that a wired network connection exists If the icon color is gray instead of blue it shows that the device is network capable but no wired network connection exists Shows that an HP Instant Share message has been received If the HP Instant Share icon is not present there is no new mail or HP Instant Share was not set up For more information on setting up HP Instant Share see Receive images from others If the HP Instant Share icon color is gray instead of blue the Auto Checking function is turned off For more information on Auto Checking see the onscreen HP Image Zone Help Shows that a Bluetooth adapter is installed and a connection exists A separate Bluetooth adapter is required For more information on setting up Bluetooth see Connection information Color graphics display sleep mode To prolong the life of the color graphics display the display dims after two minutes of inactivity After 60 minutes of inactivity the color graphics display goes into Sleep mode and the screen shuts off completely The display turns back on when you press a control panel button lift the lid insert a memory card access the HP All in One from a connected computer or
127. lides Note The HP All in One does not support scanning negative film that is mounted as a slide in plastic or cardboard 1 Raise the lid and remove the Slide and Negative Film holder and the lid backing Set the lid backing aside where it will not get damaged or dirty 2 Unfold the holder so that the half with four slide openings is on top 3 Place the holder on the glass and match the bottom edge with the bottom edge of the glass Then match the right tab on the top half of the holder with the right edge of the glass 4 Place the slide on the holder so that the front of the image faces down and appears backward Gently press down until it snaps into place Note The slide must snap into place for the image to scan properly If the slide does not touch the glass the final scanned image might be blurry Tip If the slide does not snap into place easily try rotating it 180 degrees Some slides have a gap on one side that prevents them from fitting properly User Guide 49 Load originals and load paper For more information on scanning slides and negative film see Scan slides or negative film Replace the Slide and Negative Film holder and the lid backing After you remove the slide or negative film replace the holder and the lid backing in the lid To replace the Slide and Negative Film holder and the lid backing 1 Place the bottom tabs of the lid backing in the slots at the bottom of the lid 2 Rotate the lid back
128. lose the ink cartridge access door and plug the power cord into the back of the HP All in One Self maintenance sounds The HP All in One will make mechanical noises at various times to perform periodic maintenance functions such as replenishing the ink levels in the print head assembly or cleaning the print head This is normal operation and is necessary to ensure the HP All in One produces the best quality printouts Caution A message on the color graphics display will notify you when the HP All in One is performing maintenance functions Do not remove power from the device during this time Chapter 12 100 HP Photosmart 3200 All in One series Maintain your HP All in One 13 Troubleshooting information This chapter contains troubleshooting information for the HP All in One Specific information is provided for installation and configuration issues and some operational topics For more troubleshooting information see the onscreen HP Image Zone Help that came with your software For more information see Use the onscreen Help Many issues are caused when the HP All in One is connected to the computer using a USB cable before the HP All in One software is installed on the computer If you connected the HP All in One to your computer before the software installation screen prompts you to do so you must follow the steps below Troubleshooting common setup issues 1 Disconnect the USB cable from the computer 2 Uninstall the softw
129. lp system for specific words such as borderless print Tip If any of the words you are entering are fairly common such as print in the borderless print example you might want to place quotation marks around the combination of words for which you are searching This limits your search so that the results are more relevant to the information you need Instead of returning all topics that contain either the word borderless or the word print the search will only return topics that contain the phrase borderless print After entering your search criteria click List Topics to view all the Help topics that contain the words or phrases you entered The results are listed in a three column table Each row contains the topic Title the Location in the Help where the topic is contained and the Rank assigned based on its relevance to your search criteria By default the results are sorted by Rank so that the topic containing the most instances of your search criteria is at the top of the list You can also sort the results by the topic s Title or Location by clicking the table heading for that column To view the contents of a topic double click that row in the results table The selected topic appears in the display area on the right Display area The display area on the right side of the Help window displays the Help topic you select from one of the tabs on the left Help topics include descriptive text step by step instruct
130. n User Guide 101 Troubleshooting HP Image Zone Help The onscreen HP Image Zone Help describes how to use the HP All in One with a computer and contains additional troubleshooting information not covered in the User Guide Readme file The Readme file contains information on system requirements and possible installation problems For more information see View the Readme file If you are unable to solve the problem using the onscreen Help or HP websites call HP Support using the number for your country region For more information see HP warranty and support View the Readme file You might want to refer to the Readme file for information on system requirements and possible installation problems In Windows you can access the Readme file from Windows taskbar by clicking Start pointing to Programs or All Programs pointing to HP pointing to Photosmart All in One 3200 series and then clicking Readme In Mac OS X you can access the Readme file by double clicking the icon located in the top level folder of the HP All in One software CD ROM Setup troubleshooting This section includes installation and configuration troubleshooting tips for some of the most common issues associated with hardware setup and software installation Hardware setup troubleshooting Use this section to solve any problems you might encounter while setting up the HP All in One hardware My HP All in One does not turn on Solution
131. n of the HP All in One software the following events occur 1 The HP All in One software CD ROM runs automatically 2 The software installs 3 Files are copied to your computer 4 You are requested to connect the HP All in One to your computer 5 A green OK and check mark appear on an installation wizard screen 6 You are requested to restart your computer 7 The registration process runs If any of these things did not occur there might be a problem with the installation To check the installation on a Windows computer verify the following Start the HP Solution Center and check to make sure the Scan Picture and Scan Document buttons appear If the icons do not appear immediately you might need to wait a few minutes for the HP All in One to connect to your computer Otherwise see Some of the buttons are missing in the HP Solution Center Windows For information on starting the HP Solution Center see the onscreen HP Image Zone Help that came with your software Open the Printers dialog box and check to see that the HP All in One is listed Look in the system tray at the far right of the Windows taskbar for an HP All in One icon This indicates that the HP All in One is ready When I insert the CD ROM into my computer s CD ROM drive nothing happens Solution If the installation does not run automatically you can start it manually To start the installation from a Windows computer 1 From the Window
132. n print those photos by scanning the proof sheet 6 Color graphics display View menus photos messages and videos 7 Keypad Enter numbers values or text and navigate through menus continued User Guide 7 Overview Label Name and Description 8 Reverse Play Pause Fast Forward Play videos and navigate video frames 9 Zoom in Zoom out Enlarge or reduce the appearance of the photo on the color graphics display for cropping This image is approximately what the printed image will look like 10 Rotate Rotate the currently displayed photo on the color graphics display 90 degrees Subsequent presses continue to rotate the photo 90 degrees 11 Select Photo Select a range of photos or all photos 12 Start Color Start a color copy photo print or scan job 13 Start Black Start a black and white copy photo print or scan job 14 Cancel Stop a job exit a menu or exit settings 15 Up arrow Navigate up through menu options move the viewing area up in zoom mode or navigate the visual keyboard Down arrow Navigate down through menu options move the viewing area down in zoom mode or navigate the visual keyboard Right arrow Increase values move the viewing area right in zoom mode navigate the visual keyboard or go forward when viewing photos on the color graphics display Left arrow Decrease values move the viewing area left in zoom mode navigate the visual keyboard go back when viewing ph
133. n the color graphics display Continue to the next step 3 If your HP All in One is connected to one or more computers on a network do the following Press 1 to highlight Select Computer and then press OK The Select Computer menu appears listing computers connected to the HP All in One User Guide 87 Scan Note The Select Computer menu might list computers with a USB connection in addition to those connected through the network Press OK to select the default computer or use the arrow buttons to highlight a different computer and then press OK The Scan To menu appears listing destinations including applications for anything you scan 4 Press OK to select the default application to receive the scan or use the arrow buttons to highlight a different application and then press OK A preview image of the scan appears in the HP Scanning Windows or HP Scan Pro Mac window on the computer where you can edit it 5 Make any edits to the preview image When you have finished click Accept For more information about editing a preview image see the onscreen HP Image Zone Help that came with your software The HP All in One sends the scan to the selected application For example if you chose the HP Image Zone it automatically opens and displays the image Scan an original to a memory card or storage device You can send the scanned image as a JPEG image to the memory card that is currently inserted or a storage devic
134. n the HP Image Zone software on a Windows computer 1 Do one of the following On the Windows desktop double click the HP Solution Center icon In the system tray at the far right of the Windows taskbar double click the HP Digital Imaging Monitor icon On the taskbar click Start point to Programs or All Programs select HP and then click HP Solution Center 2 If you have more than one HP device installed select the HP All in One tab Note On a Windows computer the features available in the HP Solution Center vary depending on the devices you have installed The HP Solution Center is customized to display icons associated with the selected device If the selected device is not equipped with a particular feature then the icon for that feature does not display in the HP Solution Center Tip If the HP Solution Center on your computer does not contain any icons an error might have occurred during the software installation To correct this use the Control Panel in Windows to completely uninstall the HP Image Zone Chapter 1 14 HP Photosmart 3200 All in One series Overview software then reinstall the software For more information see the Setup Guide that came with your HP All in One To open the HP Image Zone software on a Mac Click the HP Image Zone icon in the Dock and then choose a device The HP Image Zone window appears Note On a Mac the features available in the HP Image Zone software vary depend
135. n your color graphics display turns green as the update is loaded and extracted to your device 6 Do not disconnect shut down or perform any other activities on your device while the update is occurring Note If you disrupt the update or an error message indicates the update failed call HP support for assistance After your HP All in One shuts down and restarts an update complete screen appears on your computer Your device is updated It is now safe to use your HP All in One Device update Mac The device update installer provides a means to apply updates to your HP All in One as follows 1 Use your Web browser to download an update for your HP All in One from www hp com support 2 Double click the downloaded file The installer opens on your computer 3 Follow the onscreen prompts to install the update to your HP All in One 4 Restart the HP All in One to complete the process Chapter 13 114 HP Photosmart 3200 All in One series Troubleshooting 14 HP warranty and support Hewlett Packard provides Internet and phone support for your HP All in One This chapter provides warranty information as well as how to get support from the Internet contact HP customer support access your serial number and service ID call in North America during warranty and prepare your HP All in One for shipment If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product you
136. ne and snap it firmly into place User Guide 103 Troubleshooting The color graphics display shows the wrong language Solution You can change the language settings at any time from the Setup Menu For more information see Set your language and country region The wrong measurements are showing in menus on the color graphics display Solution You might have selected the incorrect country region on your HP All in One The country region you select determines the paper sizes shown on the color graphics display To change the country region you must reset the language settings You can change the language settings at any time from the Setup Menu For more information see Set your language and country region I received a message on the color graphics display to align the printer Solution Printer maintenance is required to ensure excellent print quality For more information see Align the printer I received a message on the color graphics display that the printer alignment failed Cause The incorrect type of paper is loaded in the main tray for example colored paper paper with text on it or certain recycled paper Solution Load unused plain white letter or A4 paper into the main tray and then try the alignment again If the alignment fails again you might have a defective sensor or ink cartridge Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for inform
137. ng executable with the extension exe When you double click the exe file the Device Update Wizard opens on your computer Use the Software Update utility to automatically search the HP support website for device updates at predetermined intervals Note If you are a Windows user you can set the Software Update utility part of the HP Image Zone software installed on your computer to automatically search the HP support website for device updates at predetermined intervals If you do not have the latest version of the Software Update utility at the time of install a dialog box appears on your computer prompting you to upgrade Accept the upgrade For more information on the Software Update utility see the onscreen HP Image Zone Help User Guide 113 Troubleshooting To use device update 1 Do one of the following Double click the update exe file you downloaded from www hp com support When prompted accept the device update found by the Software Update utility The Device Update Wizard opens on your computer 2 At the Welcome screen click Next The Select a Device screen appears 3 Select your HP All in One from the list and then click Next The Important Information screen appears 4 Make sure your computer and device meet the requirements listed 5 If you meet the requirements click Update The Updating Device screen appears A light begins to flash on the control panel of your HP All in One The screen o
138. ng it as an e mail attachment or by sending it using HP Instant Share Send as an e mail attachment You can save a scan to your computer where you can then send the scanned image in an e mail attachment For information on saving a scanned image see Scan an original to a computer For more information on sending the scanned image as an e mail attachment see the onscreen HP Image Zone Help that came with your software Send using HP Instant Share You can easily share scanned images with friends and family using the HP Instant Share online service HP Instant Share enables you to send images to others as e mail upload photos to an online photo album or photo finishing service or send the images to a network connected HP All in One to print User Guide 89 Scan Note Availability of the services described here varies by country region Some of the services described here might not be available in your country region In order to take full advantage of the HP Instant Share features available from the control panel of a network connected HP All in One you must set up HP Instant Share on your HP All in One For information on setting up and using HP Instant Share see the onscreen HP Image Zone Help Print a scanned image You can print a scanned image using the HP Image Zone software For more information see the onscreen HP Image Zone Help Edit a scanned image You can edit a scanned image using the HP Image Zone softw
139. ns and the instructions provided in the Setup Guide that came with your HP All in One Operational troubleshooting The 3100 3200 3300 series Troubleshooting section in the HP Image Zone Help contains troubleshooting tips for some of the most common issues associated with your HP All in One To access the troubleshooting information from a Windows computer go to the HP Image Zone click Help and then choose Troubleshooting and Support Troubleshooting is also available through the Help button that appears on some error messages To access troubleshooting information on a Mac click the HP Image Zone icon in the Dock select Help from the menu bar choose HP Image Zone Help from the Help menu and then choose 3100 3200 3300 series Troubleshooting in the Help Viewer If you have Internet access you can get help from the HP website at www hp com support The website also provides answers to frequently asked questions Paper troubleshooting To help avoid paper jams only use paper types that are recommended for your HP All in One For a list of recommended papers see the onscreen HP Image Zone Help or go to www hp com support User Guide 111 Troubleshooting Do not load curled or wrinkled paper or paper with bent or torn edges into the input tray For more information see Avoid paper jams Paper has jammed the HP All in One Solution If paper becomes jammed in your device follow these instructions to clear the paper j
140. ntains the destination address as well as the data Total Packets received The number of packets received by the HP All in One without error since it has been turned on The counter clears after the HP All in One is turned off Bluetooth settings The following table describes the Bluetooth settings shown on the network configuration page Parameter Description Device Address The hardware address of the Bluetooth device Device Name The device name assigned to the printer which can identify it on a Bluetooth device Passkey A value that the user must enter in order to print via Bluetooth Visibility Shows whether or not the HP All in One is visible to Bluetooth devices that are within range Visible to all Any Bluetooth device within range can print to the HP All in One Not visible Only Bluetooth devices that have stored the device address of the HP All in One can print to it continued User Guide 43 Network setup Parameter Description Security The level of security set for an HP All in One connected by Bluetooth Low The HP All in One does not require a passkey Any Bluetooth device within range can print to it High The HP All in One requires a passkey from the Bluetooth device before allowing the device to send a print job to it Network troubleshooting This section addresses network setup problems you might encounter after establishing the network connection inserting
141. o frames before printing For more information see Set photo print options You can also use the HP Image Zone software to view and edit images You can print images send images by e mail to friends and relatives upload images to a website or use images in fun and creative printing projects The HP Image Zone software lets you do all this and much more Explore the software to take full advantage of the features of your HP All in One For more information on editing photos using the HP Image Zone software see the onscreen HP Image Zone Help Print photos and videos from the control panel You can use the control panel to print photos from a memory card or storage device You can also print photos directly from a camera that supports PictBridge For more information see Connect a digital camera For more information about inserting a memory card see Insert a memory card For more information about connecting a storage device see Connect a storage device This section contains information about common printing tasks The onscreen HP Image Zone Help contains information about special photo print tasks such as the following Printing camera selected DPOF photos Printing video action photos Printing panoramic photos Printing passport photos For more information about these features see the onscreen HP Image Zone Help Note When printing photos and videos the photo print options are automatically selected for the
142. ons 4 Add New Destination Setup Menu The following Setup Menu options are available when you press the Setup button on the control panel 1 Print Report 2 Tools 3 Preferences 4 Network 5 HP Instant Share 5 Bluetooth Note The Bluetooth option is not available on this menu unless you have an HP Bluetooth adapter inserted into the front USB port Select Function Menu The following Select Function menu options are available when you press the Photo Tray button on the control panel Note When you use the Photo Tray button from within the Photo Menu or the Copy Menu these options do not appear These options appear when you start from the idle screen only 1 Copy 2 Photo Help Menu The following Help Menu options are available when you press the Help button on the control panel Select specific help topics to view them on your computer screen 1 How do I 2 Error Messages 3 Ink Cartridges 4 Load Originals and Load Paper 5 General Troubleshooting 6 Network Troubleshooting 7 Use Scan Features Chapter 1 12 HP Photosmart 3200 All in One series Overview 8 Scan Slides and Negative Film 9 Get Support 0 Icon Glossary Enter text using the visual keyboard You can enter text or symbols by using the visual keyboard that automatically appears on the color graphics display when you need to enter text To enter text using the visual keyboard 1 To select a letter number or symbol in the v
143. opics that contain the words or phrases you entered The results are listed in a three column table Each row contains the title of the Topic the Relevance assigned based on its relevance to your search criteria and the Location in the Help where the topic is contained By default the results are sorted by Relevance so that the topic that best matches your search criteria is at the top of the list You can also sort the results by the Topic or Location by clicking the table heading for that column To view the contents of a topic double click that row in the results table The selected topic appears Chapter 2 24 HP Photosmart 3200 All in One series Find more information 3 Finish setting up your HP All in One After you have completed the steps in your Setup Guide refer to this chapter to help you finish setting up your HP All in One This section contains important setup related information for your device including information on setting preferences Change device preferences such as the language and country region and the date and time For more information see Set your preferences Explore the connection options for your HP All in One including USB wired networking Bluetooth and printer sharing For more information see Connection information Finish setting up your wired network For more information see Connect to a network In addition to the setup instructions in this User Guide you can also set
144. optimized dpi color when printing from a computer and 1200 input dpi continued User Guide 127 Technical information Print speeds vary according to the complexity of the document Panorama size printing Method drop on demand thermal inkjet Language HP PCL Level 3 PCL3 GUI or PCL 10 Ink cartridges six individual cartridges of HP Vivera Inks designed for efficient ink usage Duty cycle 3000 printed pages per month Mode Speed ppm on plain paper Speed seconds 4 x 6 inch borderless photo Maximum dpi Black and Color up to 1 3 as fast as 150 Best Black and Color up to 2 1 as fast as 96 Normal Black up to 7 8 as fast as 53 Color up to 5 7 as fast as 53 Fast Normal Black up to 7 9 as fast as 33 Color up to 7 3 as fast as 33 Fast Draft Black up to 32 as fast as 27 Color up to 31 as fast as 27 Copy specifications Digital image processing Up to 99 copies from original varies by model Digital zoom from 25 to 400 varies by model Fit to page Many on page Up to 32 copies per minute black 31 copies per minute color varies by model Copy speeds vary according to the complexity of the document Mode Speed ppm Scan resolution dpi Maximum dpi Black up to 0 35 1200 x 1200 Color up to 0 35 1200 x 1200 Best Black up to 1 0 600 x 600 Color up to 1 0 600 x 600 Normal Black up to 7 8 300 x 300 Color up to 5 7
145. or more information see View a photo 2 Press the zoom buttons 4 or 5 to zoom in or out to view the photo at different sizes 3 Use the arrow buttons to move the image display to view the approximate area of the photo that will print 4 Press OK to select the photo and exit zoom mode while retaining the zoom settings for printing A check mark appears next to the selected photo 5 Press Start Color or Start Black to print the selected photo Print photos using a proof sheet A proof sheet is a simple and convenient way to select photos and make prints directly from a memory card or storage device without the need for a computer A proof sheet which might be several pages long shows thumbnail views of photos stored on the memory card The file name index number and date appear under each thumbnail Proof sheets are also a quick way to create a printed catalog of your photos Note 1 If there are videos located on the memory card or storage device only the first frame of the video will print on the proof sheet Note 2 You cannot print a proof sheet of photos on a camera in PictBridge mode The camera must be in storage mode For more information see Connect a storage device Printing photos from a proof sheet is done in three steps printing a proof sheet completing the proof sheet and scanning the proof sheet Print a proof sheet The first step in using a proof sheet is to print it from the HP All in One 1 Insert
146. orth America during warranty Call 1 800 474 6836 1 800 HP invent U S phone support is available in both English and Spanish languages 24 hours a day 7 days a week days and hours of support may change without notice This service is free during the warranty period A fee may apply outside the warranty period Call elsewhere in the world The numbers listed below are current as of the publication date of this guide For a list of current international HP Support Service numbers go to www hp com support and choose your own country region or language Support service is free during the warranty period however your standard long distance phone charges will apply In some cases per minute per half minute or a flat fee per single incident might also apply For phone support in Europe please check for the details and conditions of phone support in your country region by going to www hp com support Alternatively you can ask your dealer or call HP at the phone number provided in this guide As part of our constant efforts to improve our phone support service we advise you to check our website on a regular basis for new information regarding service features and delivery Chapter 14 118 HP Photosmart 3200 All in One series HP warranty and support www hp com support Australia Australia out of warranty Central America amp The Caribbean Colombia Bogota Colombia 1300 721 147 1902 910 910 0 800 709 7751 2
147. otos on the color graphics display or exit menus 16 OK Select a menu image setting or value on the color graphics display 17 Attention light Indicates a problem occurred See the color graphics display for more information 18 Scan Presents or removes the Scan To menu or the Scan Menu depending on whether the HP All in One is connected to a computer with a USB cable or through a network for selecting options Select the scan function When the button is lit the scan function is selected 19 Copy Presents or removes the Copy Menu for selecting options Select the copy function When the button is lit the copy function is selected The button is lit by default 20 Help Display a list of specific help topics The topic that you select opens a help window on your computer screen 21 Photo tray light Indicates that paper from the photo tray is used 22 Photo tray Select the photo tray for a specific photo print job or copy job from the control panel 23 Setup Access the menu system for device preferences reports and maintenance Chapter 1 continued 8 HP Photosmart 3200 All in One series Overview Color graphics display icons The following icons appear at the bottom of the color graphics display to provide important information about your HP All in One Icon Purpose Shows that the ink cartridge is nearly empty The color of the icon corresponds to the color of the ink cartridge and the fill
148. ou scan photos and documents from your HP All in One to your computer using a Web browser This feature is available even if you chose not to install the device software on your computer For more information on Webscan see the online help in the Embedded Web Server For more information on the Embedded Web Server see Connect to a network User Guide 31 Finish setup Chapter 3 32 HP Photosmart 3200 All in One series Finish setup 4 Connect to a network This chapter describes how to connect your HP All in One to a network view and manage the network settings and troubleshoot problems with the network connections If you want to See this section Connect to a wired Ethernet network Wired network setup Install the HP All in One software for use in a networked environment Install the software for a network connection Add connections to more computers on the network Connect to additional computers on a network Change the HP All in One from a USB connection to a network connection Note Use the instructions in this section if you first install your HP All in One with a USB connection and you now want to change to wired Ethernet network connection Change the HP All in One from a USB connection to a network connection View or change the network settings Manage your network settings Find troubleshooting information Network troubleshooting For definitions of networking terms see the Netwo
149. ounded electrical outlet when connecting the device to a power source If you do not know whether the outlet is grounded check with a qualified electrician 3 Observe all warnings and instructions marked on the product 4 Unplug this product from wall outlets before cleaning 5 Do not install or use this product near water or when you are wet 6 Install the product securely on a stable surface 7 Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged 8 If the product does not operate normally see the onscreen Troubleshooting help 9 No operator serviceable parts inside Refer servicing to qualified service personnel 10 Use in a well ventilated area Warning This equipment will be inoperable when main power fails Caution The ink cartridge might become pressurized Inserting a foreign object into the ink cartridge could result in ink being expelled onto persons or property Contents 1 HP All in One overview 5 The HP All in One at a glance 5 Control panel overview 7 Menu overview
150. pear your installation might not be complete Solution If your installation is incomplete you might need to uninstall and then reinstall the software Do not simply delete the HP All in One program files from your hard drive Make sure to remove them properly using the uninstall utility provided in the HP All in One program group For more information see Uninstall and reinstall the software The registration screen does not appear Windows Solution You can access the registration Sign up now screen from the Windows taskbar by clicking Start pointing to Programs or All Programs HP Photosmart All in One 3200 series and then clicking Product Registration The Digital Imaging Monitor does not appear in the system tray Windows Solution If the Digital Imaging Monitor does not appear in the system tray normally located at the lower right corner of the desktop start the HP Solution Center to check whether or not the essential icons are there For more information about missing essential buttons in the HP Solution Center see Some of the buttons are missing in the HP Solution Center Windows Uninstall and reinstall the software If your installation is incomplete or if you connected the USB cable to the computer before prompted by the software installation screen you might need to uninstall and then reinstall the software Do not simply delete the HP All in One program files from your computer Make sure to remove them properl
151. r books listed on the Contents tab provide information on using the HP Image Zone software to complete tasks on your HP All in One Sections that contain subtopics are indicated in the list by a book icon To view a list of the subtopics within a book click the sign next to the book icon The sign changes to a sign when the section is already expanded To view the information in a topic click the book name or topic name on the Contents tab The selected topic appears in the display area on the right Index The Index tab provides an alphabetical list of index entries relevant to the topics in the HP Image Zone Help Chapter 2 20 HP Photosmart 3200 All in One series Find more information You can use the scroll bar on the right side of the list to view the different entries or you can begin typing keywords in the text box above the list As you type the list of index entries automatically advances to the entries that begin with the letters you type When you see an index entry that seems to be related to the information you are trying to find double click the index entry If there is only one topic in the Help associated with that index entry that topic appears in the display area on the right If there are many applicable topics the Topics Found dialog box appears Double click any topic listed in the dialog box to view it in the display area Search The Search tab enables you to search the entire He
152. ration parameters are set manually such as a static IP address Not Specified The mode used when the HP All in One is initializing DNS server The IP address of the domain name service DNS for the network When you use the web or send an e mail message you use a domain name to do it For example the URL http Chapter 4 42 HP Photosmart 3200 All in One series Network setup Parameter Description www hp com contains the domain name hp com The DNS on the Internet translates the domain name into an IP address Devices use the IP addresses to refer to one another IP Address The IP address of the domain name server Not Specified The IP address is not specified or the device is initializing Note Check to see if a DNS IP address appears on the network configuration page If no address is shown obtain the DNS IP address from your Internet service provider ISP Link Configuration The speed at which data is transmitted over a network 10TX Full For wired network 10TX Half For wired network 100TX Full For wired network 100TX Half For wired network None Networking is disabled Total Packets transmitted The number of packets transmitted by the HP All in One without error since it has been turned on The counter clears after the HP All in One is turned off When a message is transmitted over a packet switching network it is broken up into packets Each packet co
153. rk Glossary in the onscreen HP Image Zone Help that came with your HP All in One For information on using the onscreen HP Image Zone Help see Use the onscreen Help Wired network setup Use this section to connect an Ethernet cable from your HP All in One to a router switch or hub This is known as a wired or Ethernet network A wired network is fast reliable and secure User Guide 33 Network setup To set up your HP All in One on a wired network you need to do the following First collect all of the required materials as explained in the next section What you need for a wired network Next connect your HP All in One to the router switch or hub See Connect your HP All in One to the network Finally install the software as explained in Install the software for a network connection What you need for a wired network A functional Ethernet network that includes an Ethernet router switch or hub CAT 5 Ethernet cable Although standard Ethernet cables look similar to standard telephone cables they are not interchangeable There is a different number of wires in each one and each has a different connector An Ethernet cable connector also called an RJ 45 connector is wider and thicker and always has 8 contacts on the end A phone connector has between 2 and 6 contacts A desktop computer or laptop connected to the Ethernet network Note The HP All in One supports both 10 Mbps and 100 Mbps
154. ry region 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press Photo The Photo Menu appears 3 Press 2 to access the Print Options menu and then press the number next to the setting you want to change Note For more information on the photo print options see the onscreen HP Image Zone Help 4 Make the change to the setting and then press OK 5 Press Photo again to return to the photo display Save photos to your computer After you take photos with your digital camera you can print them immediately or save them to your computer To save them to your computer you can remove the memory card from the camera and insert it in the appropriate memory card slot on the HP All in One You can also set the camera to storage mode and connect it to the front USB port to save the photos to your computer For information about connecting a digital camera that is in storage mode see Connect a storage device For more information about inserting memory cards see Insert a memory card Note You can only use one memory card in your HP All in One at a time You also cannot use a memory card and a storage device or camera with PictBridge at the same time 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port The photo light blinks when the files are accessed Caution Never attempt to r
155. s Start menu 1 Insert the HP All in One CD ROM into the CD ROM drive on your computer and then start the Setup program 2 Select Uninstall and follow the onscreen directions 3 Disconnect your HP All in One from your computer Chapter 13 110 HP Photosmart 3200 All in One series Troubleshooting 4 Restart your computer Note It is important that you disconnect your HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 5 Start the Setup program for your HP All in One again 6 Select Reinstall 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One To uninstall from a Mac computer 1 Disconnect the HP All in One from your Mac 2 Double click the Applications HP All in One Software folder 3 Double click HP Uninstaller Follow the onscreen instructions 4 After the software is uninstalled disconnect your HP All in One and then restart your computer Note It is important that you disconnect your HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 5 To reinstall the software insert the HP All in One CD ROM into the CD ROM drive on your computer 6 On the desktop open the CD ROM and then double click HP All in One Installer 7 Follow the onscreen instructio
156. s Start menu click Run 2 In the Run dialog box enter d setup exe if your CD ROM drive is not assigned to drive letter D enter the appropriate drive letter and then click OK To start the installation from a Mac 1 Double click the CD icon on your desktop to view the contents of the CD 2 Double click the Setup icon The minimum system checks screen appears Windows Solution Your system does not meet the minimum requirements to install the software Click Details to see what the specific problem is and then correct the problem before attempting to install the software You can also try installing HP Image Zone Express instead HP Image Zone Express provides less functionality than the HP Image Zone software but it requires less space and memory on your computer User Guide 107 Troubleshooting For more information about installing the HP Image Zone Express software see the Setup Guide that came with your HP All in One A red X appears on the USB connect prompt Solution Normally a green check appears indicating that the plug and play is successful A red X indicates that the plug and play failed Do the following 1 Verify that the control panel faceplate is firmly attached unplug the HP All in One power cord and then plug it in again 2 Verify that the USB and power cables are plugged in 3 Click Retry to retry the plug and play setup If this does not work continue to the next step 4 Verify tha
157. s to get the best printing and copying quality Whenever you change paper types or sizes remember to change those settings Recommended papers for printing and copying If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing If you are printing photos for example use glossy or matte photo paper If you are printing a brochure or presentation use a type of paper specifically designed for that purpose For more information about HP papers see the onscreen HP Image Zone Help or go to www hp com support inkjet_media At this time this portion of the site is available in English only For support for the HP All in One go to www hp com support To purchase HP papers go to www hp com learn suresupply Papers to avoid Using paper that is too thin paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely Depending on your country region some of these papers might not be available Chapter 5 52 HP Photosmart 3200 All in One series Load originals and load paper HP does not recommend printing to the following papers Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices Highly textured stock such as linen It might not print evenly
158. s to the setting you want to change Select from the following options 1 Number of copies 2 Copy Preview User Guide 79 Copy 3 Reduce Enlarge 4 Crop 5 Tray Select 6 Paper Size 7 Paper Type 8 Copy Quality 9 Lighter Darker 0 Enhancements Set New Defaults 3 Press the to highlight the appropriate setting and then press OK 4 After all applicable settings have been changed press Start Color or Start Black to initiate the copy job To save the current settings as defaults for future jobs 1 Make any needed changes to the settings in the Copy Menu 2 Press to select Set New Defaults from the Copy Menu 3 Press OK to accept the settings as the new default settings Explore the onscreen HP Image Zone Help to learn how to perform special copy projects such as enlarging and reducing copies making multiple copies on a page and making enhancements to increase the quality of your copies Preview your copy job You can use Copy Preview to preview your copy job on the color graphics display Previews are displayed when you select Copy Preview from the Copy Menu or when you change one of the following copy settings Reduce Enlarge Paper Size Paper Type Crop Tray Select Changing any of the above settings will automatically generate a copy preview on the color graphics display It is not necessary to first
159. s using the options you have selected Print selected photos and videos You can print selected photos or video frames directly from the control panel without using a proof sheet Note If you have selected a video file only the first frame of the video will print unless you selected individual video frames to print For more information see Select photos and videos 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port The Photo button lights up 2 Press or to move backward or forward through the photos one photo at a time Press and hold or to move rapidly through the photos 3 When the photo you want to print appears on the color graphics display press OK A check mark appears next to the selected photo 4 Press Photo to display the Photo Menu and then modify the photo print options as desired 5 Press Start Black or Start Color to print the selected photos 6 Press Photo again to return to the photo display Print a cropped photo You can crop a photo for printing using the zoom feature on your control panel The image you see on the color graphics display reflects how the photo will look when it is printed Note The crop setting is not saved to the original photo file The photo returns to its original size after it is printed User Guide 69 Photos and videos To print a cropped photo 1 Display a photo on the color graphics display F
160. select Copy Preview However the preview might have overlying text or graphics If you want an accurate and clear preview or want to preview your copy job without changing any settings select Copy Preview from the Copy Menu as described here Note You must explicitly pick your copy settings to ensure an accurate preview Automatic settings will not reflect the loaded paper size and type but use defaults instead Chapter 8 80 HP Photosmart 3200 All in One series Copy To preview your copy from the control panel 1 Press Copy and then press 2 This displays the Copy Menu and then selects Copy Preview 2 Do one of the following Press OK to accept the preview and return to the Copy Menu Press to rescan the original Make a borderless copy of a photo You can make borderless copies on both large and small photo papers For the best quality when copying a photo load photo paper in the photo tray and change your copy settings for the correct paper type and photo enhancement 1 Load photo paper in the input tray You can load up to 10 x 15 cm 4 x 6 inch photo paper without tabs into the photo tray Larger size photo paper however must be loaded in the main tray 2 Load your original photo print side down on the right front corner of the glass Position the photo on the glass so the long edge of the photo is along the front edge of the glass 3 Do one of the following If you are making a 10 x 15 cm 4 x 6
161. shooting 102 Operational troubleshooting 111 Device update 113 14 HP warranty and support 115 Warranty 115 Before you call HP customer support 117 Access your serial number and service ID 117 Get support and other information from the Internet 118 Call in North America during warranty 118 Call elsewhere in the world 118 HP Quick Exchange Service Japan 120 Prepare your HP All in One for shipment 120 Pack your HP All in One 123 15 Technical information
162. software 109 up arrow 8 upgrade to network 37 URL 41 USB installation troubleshoot 103 port speed 27 V videos buttons 64 features 64 print selected 69 select 65 use features 61 view 64 view photos and videos 64 slideshow 64 visibility Bluetooth 43 volume adjust 64 W warranty 115 Webscan 31 wired connection icons 9 X xD 61 Z zoom buttons 8 Index User Guide 139 140 HP Photosmart 3200 All in One series 2005 Hewlett Packard Development Company L P www hp com Q5841 90260 Q5841 90260 Q5841 90260 Electronic Edition
163. stallation software to the device By default this is the letters HP followed by the last 6 digits of the Media Access Control MAC address Admin Password Status of the administrator s password for the Embedded Web Server Set Password is specified You must enter the password to make changes to the Embedded Web Server parameters Not Set No password is set A password is not required for making changes to the Embedded Web Server parameters mDNS Rendezvous is used with local and ad hoc networks that don t use central DNS servers To perform name services Rendezvous uses a DNS alternative called mDNS With mDNS your computer can find and use any HP All in One connected to your local area network It can also work with any other Ethernet enabled device that appears on the network Wired 802 3 network settings The following table describes the 802 3 wired settings shown on the network configuration page User Guide 41 Network setup Parameter Description Hardware Address MAC The Media Access Control MAC address that identifies the HP All in One This is a unique 12 digit identification number assigned to networking hardware for identification including routers switches and other such devices No two pieces of hardware have the same MAC address Note Some Internet service providers ISPs require that you register the MAC address of the Network Card or LAN Adapter that was connected to your ca
164. sure that the ink cartridges are inserted into the device Replace the ink cartridges in your HP All in One This section provides instructions on how to replace ink cartridges in your HP All in One Note 1 If you have not already received a replacement device the HP customer support call agent will instruct you whether or not to also send your ink cartridges with your HP All in One Note 2 This information does not apply to customers in Japan For information on service options in Japan see HP Quick Exchange Service Japan and the instructions described in Pack your HP All in One 1 Turn off the HP All in One 2 Open the ink cartridge access door by lifting from the front center of the device until the door locks into place Chapter 14 120 HP Photosmart 3200 All in One series HP warranty and support 3 Squeeze the tab below an ink cartridge to release the latch inside the HP All in One then lift the latch To remove the black ink cartridge lift the latch on the far left To remove the five color ink cartridges such as yellow light cyan cyan light magenta or magenta lift the appropriate latch in the center area 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges 4 If you already received a replacement HP All in One it might have come with empty ink cartridges If this is the case insert the empty ink cartridges into the device you are shipping back
165. t The first photo appears on the color graphics display To navigate through the photos press or to move backward or forward through the photos one photo at a time Press and hold or to move rapidly backward or forward through the photos Share photos with friends and relatives You can easily share photos with friends and family using the HP Instant Share online service HP Instant Share enables you to send photos to others as e mail upload photos to an online photo album or photo finishing service or send the photos to a network connected HP All in One to print Note Availability of the services described here varies by country region Some of the services described here might not be available in your country region In order to take full advantage of the HP Instant Share features available from the control panel of a network connected HP All in One you must set up HP Instant Share on your HP All in One For information on setting up and using HP Instant Share see the onscreen HP Image Zone Help User Guide 73 Photos and videos Chapter 6 74 HP Photosmart 3200 All in One series Photos and videos 7 Share your images with family and friends You can easily share your images with family and friends by using the HP Instant Share online service HP Instant Share lets you send images to your family and friends or if your HP All in One is network connected and registered with HP Instant Share receive images from others
166. t in USB ports to connect with the HP All in One If you connect the HP All in One to a USB card installed on a Mac the HP software might not recognize the HP All in One To check the USB port speed on your computer Windows XP Note Windows versions prior to XP support USB 1 1 only 1 On the Windows taskbar click Start and then click Control Panel 2 Open System 3 Click the Hardware tab and then click Device Manager 4 Check the list for an enhanced USB host controller If you have an enhanced USB host controller then you have High Speed USB USB 2 0 Otherwise you have Full Speed USB USB 1 1 To check the USB port speed on your computer Mac OS X 1 Open the System Profiler from the Applications Utilities folder 2 Click USB on the left If the Speed is Up to 12 Mb sec then you have Full Speed USB 1 1 A higher speed indicates High Speed USB USB 2 0 To change the rear port speed to Full Speed HP All in One 1 Press Setup The Setup menu appears on the color graphics display 2 Press until Tools is highlighted then press OK The Tools menu appears 3 Press 5 then press 2 This displays the USB Speed menu and then selects Full Speed USB 1 1 Connect using Ethernet Your HP All in One supports both 10 Mbps and 100 Mbps Ethernet network connections For detailed instructions on connecting your HP All in One to an Ethernet wired network see the Setup Guide that came with your device You can also
167. t the USB cable is set up properly as follows Unplug the USB cable and plug it in again Do not attach the USB cable to a keyboard or non powered hub Verify that the USB cable is 3 meters or less in length If you have several USB devices attached to your computer you might want to unplug the other devices during the installation 5 Continue with the installation and restart the computer when prompted 6 If you are using a Windows computer open the HP Solution Center and check for the essential icons Scan Picture and Scan Document If the essential icons do not appear remove the software and then reinstall it For more information see Uninstall and reinstall the software I received a message that an unknown error has occurred Solution Try to continue with the installation If that doesn t work stop and then restart the installation and follow the directions on the screen If an error occurs you might need to uninstall and then reinstall the software Do not simply delete the HP All in One program files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the HP Image Zone software Chapter 13 108 HP Photosmart 3200 All in One series Troubleshooting For more information see Uninstall and reinstall the software Some of the buttons are missing in the HP Solution Center Windows If the essential icons Scan Picture and Scan Document do not ap
168. the CD and starting the software installation I received a System Requirements Error No TCP IP Your Local Area Network LAN card NIC is not installed properly Make sure your LAN card is installed properly and set up for TCP IP See the instructions that came with your LAN card The Printer Not Found screen appears during installation A firewall is preventing the HP All in One from accessing your computer Temporarily disable the firewall and uninstall and then reinstall the HP All in One software You can re enable your firewall program after installation is complete If you see firewall pop up messages you must accept or allow the pop up messages For more information see the documentation provided with the firewall software A Virtual Private Network VPN is preventing the HP All in One from accessing your computer Try temporarily disabling the VPN before proceeding with the installation Note The HP All in One functionality will be limited during VPN sessions The HP All in One is assigned an AutoIP address instead of DHCP This indicates that the HP All in One is not connected properly to the network Check the following Make sure all cables are connected properly and securely If the cables are connected properly your access point router or home gateway might not be sending an address If this is the case you might need to reset the device Make sure your HP All in One is on the correct ne
169. thoroughly with a damp cloth to remove any residual alcohol User Guide 93 Maintain your HP All in One Caution Be careful not to spill alcohol on the glass or painted parts of the HP All in One as this might damage the device Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust smudges and stains off the case The interior of the HP All in One does not require cleaning Keep fluids away from the control panel and the interior of the HP All in One Caution To avoid damage to painted parts of the HP All in One do not use alcohol or alcohol based cleaning products on the control panel lid or other painted parts of the device Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace an ink cartridge The ink supply level shows an estimate of the amount of ink remaining in the ink cartridges Tip You can also print a self test report to see if your ink cartridges might need to be replaced For more information see Print a self test report To check the ink levels from the idle screen on the color graphics display Look for six icons at the bottom of the color graphics display The icons represent the ink level remaining in each of the six color ink cartridges black yellow light cyan blue dark cyan light magenta pink and dark magenta To see a larger more accurate view of the ink levels display the ink gauge from the Setup m
170. till seems poor after you clean the print head try aligning the printer using the procedure described in Align the printer If print quality problems persist after cleaning and aligning contact HP customer support To clean the print head from the control panel 1 Load letter or A4 unused plain white paper into the main tray 2 Press Setup 3 Press 5 then press 2 This displays the Tools menu and then selects Clean Printhead The HP All in One prints a page that you can recycle or discard For information on cleaning the print head by using the HP Image Zone software that came with your HP All in One see the onscreen HP Image Zone Help For more information see also Use the onscreen Help Clean the ink cartridge contacts Clean the copper colored ink cartridge contacts if a message appears on the color graphics display that says a cartridge is missing or damaged Before cleaning the ink cartridge contacts remove the ink cartridge and verify that nothing is covering the ink cartridge contacts or the ink cartridge slot then reinstall the ink cartridge If you continue to get a message that says a cartridge is missing or damaged clean the ink cartridge contacts If you still get this message after cleaning the contacts you will need a replacement ink cartridge Remove the affected ink cartridge and look at the end of warranty date on the bottom If it is before the end of warranty date contact HP customer support to obtain a replacem
171. tinations and configuring preferences for receiving images from specific individuals User Guide 77 Share your images Display Device Name Displays the name assigned to your HP All in One when you registered your device with HP Instant Share You will need to give this name to other HP Instant Share users if you want them to send images directly to your HP All in One to print Receive Options Enables you to set your HP All in One to Private or Open mode when receiving images In Private mode your HP All in One will only accept images from authorized users you specify In Open mode any HP Instant Share user who knows your device name can send images to your HP All in One Default Print Size Enables you to specify what size to print images you receive if they do not already have a preset image size You can set images to print at a specific size such as 10 x 15 cm 4 x 6 inch or you can set them to fit on whatever size paper is currently loaded in the main tray Auto Checking Configures the HP All in One to check the HP Instant Share server periodically for received images or not Tip You might want to turn this setting off if you are going on vacation and will not be available to reload the input tray if it runs out of paper If you set Auto Checking to Off you can check for received images at any time by pressing the HP Instant Share button and selecting Receive Remove Collections Enables you to r
172. tion HP Photosmart 3200 All in One series declaration of conformity Chapter 15 134 HP Photosmart 3200 All in One series Technical information Index Symbols Numerics 10 x 15 cm photo paper load 55 specifications 125 4 x 6 inch photo paper load 55 specifications 125 802 3 wired configuration page 41 A A4 paper load 54 specifications 125 accessories order 92 admin password 41 advanced network settings 38 align printer 98 B Bluetooth configuration page 43 device address 43 device name 43 icon 9 order accessory 92 print from a computer 28 security 44 borderless photos copy 81 print from memory card 68 broadband Internet 34 C cancel button 8 copy 82 print job 85 scan 89 cartridges See ink cartridges CAT 5 Ethernet cable 34 clean exterior 94 glass 93 ink cartridge contacts 99 lid backing 93 print head 99 color graphics display change language 104 change measurements 104 copy preview 80 icons 9 sleep mode 9 CompactFlash 61 configuration page 802 3 wired 41 Bluetooth 43 general information 41 configuration source 42 connect Ethernet 33 USB cable 27 103 wired network 33 connection Ethernet 28 printer sharing 30 31 types 27 USB 27 wired network 28 control panel buttons 7 overview 7 copy button 8 cancel 82 crop an original 82 make a copy 79 menu 10 preview 80 specifications 128 country region set 25 crop copy 82 image
173. tion mark 2 Use the arrows to select the appropriate help topic and then press OK The help topic opens on your computer screen Readme The Readme file contains the most recent information which might not be found in other publications Install the software to access the Readme file www hp com support If you have Internet access you can get help and support from the HP website This website offers technical support drivers supplies and ordering information Chapter 2 continued 18 HP Photosmart 3200 All in One series Find more information Use the onscreen Help This User Guide provides just a sampling of the features available to help you get started using your HP All in One Explore the onscreen HP Image Zone Help that came with your HP All in One software for information on all the features that your HP All in One supports Note The onscreen Help also provides troubleshooting topics to assist you in resolving any issues you might encounter with your HP All in One The way you access and use the onscreen Help varies slightly depending on whether you are viewing the Help on a Windows computer or a Mac Guidelines for using both Help systems are included in the following sections Use the Help on a Windows computer This section explains how to access the onscreen Help on a Windows computer It tells you how to use the navigation search and index features in the Help system to find the specific information
174. topic Sometimes important information is not visible in the window without scrolling Topics often include links or references to other topics in the Help system where you can find additional information If the related topic appears in the same section of the Help the topic automatically opens in the display area If the related topic appears in a different section of the Help the current topic provides a reference telling you which section to choose from the left navigation pane You can either locate the related topic by using the center navigation pane or you can search for the topic as described in the next section Some topics include animated videos that show you how to use a particular feature These animations are identified by a video camera icon followed by the words Show me how When you click the video camera icon the animation runs in a new window Help toolbar The Help toolbar shown below contains buttons that enable you to move around the topics in the Help You can move backwards through topics that you have already viewed or you can click the Help Center button to access Help for other software applications on your Mac 1 Back 2 Help Center 3 Search area The Help toolbar also contains a text box that enables you to search the entire Help system for specific words such as borderless print After entering your search criteria press RETURN on your keyboard to view a list of all the t
175. twork The HP All in One is on the wrong subnet or gateway Chapter 4 continued 44 HP Photosmart 3200 All in One series Network setup The Printer Not Found screen appears during installation Print a network configuration page and verify that the router and HP All in One are on the same subnet and gateway For more information see View and print network settings The HP All in One is not turned on Turn on the HP All in One continued User Guide 45 Network setup Chapter 4 46 HP Photosmart 3200 All in One series Network setup 5 Load originals and load paper This chapter provides instructions for loading originals on the glass to copy or scan choosing the best paper type for your job loading paper in the main and photo trays and avoiding paper jams Load documents photos slides and negatives You can load many different types and sizes of paper in your HP All in One including letter or A4 paper photo paper transparencies and envelopes The HP All in One is set by default to detect the size and type of paper you load in the main tray automatically and then adjust its settings to generate the highest quality output for that paper Load an original You can copy or scan originals up to 30 5 cm 12 inches long by loading them on the glass You should also follow these instructions when loading a proof sheet on the glass for photo printing Note Many of the special features will not work
176. twork in this User Guide for detailed instructions HP bt300 or HP bt400 series Bluetooth Wireless Printer Adapter HP Bluetooth adapter One Bluetooth device or computer Printing from a Bluetooth device such as a PDA or camera phone or a Bluetooth enabled computer For information on printing from a device such as a PDA or camera see the onscreen HP Image Zone Help For information on printing from a Bluetooth enabled computer see Connect using Bluetooth Printer sharing Up to five computers The host computer must be turned on at all times or the other computers will not be able to print to the HP All in One All features resident on the host computer are supported Only print is supported from the other computers For setup instructions see Use printer sharing Windows or Use printer sharing Mac Connect using a USB cable To connect your HP All in One using a USB cable follow the instructions in the printed Setup Guide If your computer cannot communicate with the HP All in One make sure your HP All in One and the computer have the same version of USB Your HP All in One is set to use USB 2 0 Therefore if your computer has USB 1 1 you should either update your operating system or you should change the speed of the rear USB port on the HP All in One to Full Speed USB 1 1 User Guide 27 Finish setup Note If you have a Mac you should use one of the buil
177. ult scan settings For more information see the onscreen HP Image Zone Help Scan an image For information about how to scan from the computer and how to adjust resize rotate crop and sharpen your scans see the onscreen HP Image Zone Help that came with your software To use the scan features your HP All in One and computer must be connected and turned on The HP All in One software must also be installed and running on your computer prior to scanning To verify that the HP All in One software is running on a Windows PC look for the HP All in One icon in the system tray at the lower right side of the screen near the time On a Mac the HP All in One software is always running Note Closing the HP Digital Imaging Monitor icon in your Windows system tray can cause your HP All in One to lose some of its scan functionality and result in the No Connection error message If this happens you can restore full functionality by restarting your computer or by starting the HP Image Zone software Scan an original to a computer You can scan originals placed on the glass directly from the control panel 1 Load your original print side down in the right front corner of the glass 2 Press Scan if it is not already lit If your HP All in One is directly connected to a computer with a USB cable the Scan To menu appears on the color graphics display Skip to step 4 If your HP All in One is network connected the Scan Menu appears o
178. y using the uninstall utility provided when you installed the HP Image Zone software A reinstall can take from 20 to 40 minutes There are three methods to uninstall the software on a Windows computer and one method to uninstall on a Mac To uninstall from a Windows computer method 1 1 Disconnect your HP All in One from your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 2 Press the On button to turn off the HP All in One 3 On the Windows taskbar click Start Programs or All Programs HP Photosmart All in One 3200 series Uninstall 4 Follow the onscreen instructions 5 If you are asked whether you would like to remove shared files click No Other programs that use these files might not work properly if the files are deleted User Guide 109 Troubleshooting 6 Restart your computer Note It is important that you disconnect your HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 7 To reinstall the software insert the HP All in One CD ROM into the CD ROM drive on your computer and follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One 8 After the software is installed connect the HP All in One to your computer 9 Press the On button to turn the HP All in One on After connecting and turning on your HP
179. your HP All in One If you want to install the HP remote printer driver on another Windows computer such as a laptop you can either install the HP Image Zone software that came with your HP All in One or you can download the HP remote printer driver from the HP website Go to www hp com and search the HP website for the phrase HP Instant Share Remote Printing Note To download the HP remote printer driver from the HP website HP recommends that you use a broadband or other high speed Internet connection HP does not recommend using a dial up connection It takes approximately 3 to 5 minutes to download the HP remote printer driver using a broadband connection Once the HP remote print driver is installed you can print remotely to the HP All in One by selecting Print from the File menu in any software application and choosing HP remote printers as your printer Configure HP Instant Share The options described here enable you to customize the way that HP Instant Share works for you For detailed information on any of these settings see the onscreen HP Image Zone Help 1 Press Setup on the control panel 2 Press to highlight HP Instant Share and then press OK The HP Instant Share Options menu appears It contains the following options for configuring the way HP Instant Share works Manage Account Launches the HP Instant Share software on your computer so you can log in and perform advanced setup such as adding share des

HP Photosmart 3210 All-in-One Printer User's Manual

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