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HP 2575v User's Manual

1. Edit photos using your computer You can use the HP Image Zone software to view and edit images You can also print images send images by e mail to friends and relatives upload images to a website or use images in fun and creative printing projects The HP Image Zone software lets User Guide 57 a E fo D v 5 2 S 2 e e 7 0 e o gt D c Y E e fe a Chapter 6 you do all this and much more Explore the software to take full advantage of the features of your HP All in One For more information see the onscreen HP Image Zone Help that came with your software Print photos and videos from the control panel You can use the control panel to print photos from a memory card or storage device You can also print photos directly from a camera that supports PictBridge For more information see Connect a digital camera For more information about inserting a memory card see Insert a memory card For more information about connecting a storage device see Connect a storage device This section contains information about common printing tasks The onscreen HP Image Zone Help contains information about special photo print tasks such as the following Printing camera selected DPOF photos Printing video action photos Printing panoramic photos Printing passport photos For more information about these features see the onscreen HP Image Zone Help d Note When printing photos and
2. b Click Select Language in the Settings navigation menu c Inthe Select Language list click the appropriate language d Click Apply 6 Click the Home tab to access device and network information or click the Networking tab to access more network information or to modify network information 7 Make any configuration changes For more information see Use the Embedded Web Server setup wizard 8 Close the Embedded Web Server Use the Embedded Web Server setup wizard The network setup wizard provided in the Embedded Web Server gives you an intuitive interface to your network connection parameters For more information on how to open the Embedded Web Server see Access the Embedded Web Server 1 Click the Networking tab 2 Click Wired 802 3 in the Connections navigation menu 3 Click Start Wizard and then follow all of the wizard instructions Q E E o 7 x E PA 36 HP Photosmart 2570 All in One series Network configuration page definitions The configuration page shows the network settings for the HP All in One There are settings for general information 802 3 wired Ethernet and Bluetooth For information on how to print a network configuration page see View and print network settings For additional information on terms used here see the Network Glossary in the onscreen HP Image Zone Help that came with your HP All in One For information on using the onscreen HP Image Zone Help see Use th
3. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Note Regulatory information can be found in the technical information chapter of this guide o It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first e Governmental paper or documents Passports Immigration papers Selective service papers Identification badges cards or insignias e Governmental stamps Postage stamps Food stamps e Checks or drafts drawn on Governmental agencies e Paper currency traveler s checks or money orders Certificates of deposit e Copyrighted works Safety information Warning To prevent fire or shock hazard do not expose this product to rain or any type of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock Warning Potential shock hazard 1 Read and understand all instructions in the Setup Guide 2 Us
4. 5 o S D Use Webscan Webscan is a feature of the Embedded Web Server that lets you scan photos and documents from your HP All in One to your computer using a Web browser This feature is available even if you chose not to install the device software on your computer For more information on Webscan see the online help in the Embedded Web Server For more information on the Embedded Web Server see Connect to a network User Guide 27 Chapter 3 2 5 z 0 ES En it 28 HP Photosmart 2570 All in One series 4 Connect to a network This chapter describes how to connect your HP All in One to a network view and manage the network settings and troubleshoot problems with the network connections If you want to See this section Connect to a wired Ethernet network Wired network setup Install the HP All in One software for Install the software for a network use in a networked environment connection Add connections to more computers on Connect to additional computers on a the network network Change the HP All in One from a USB Change the HP All in One from a USB connection to a network connection connection to a network connection Note Use the instructions in this section if you first installed your HP All in One with a USB connection and you now want to change to wired Ethernet network connection View or change the network settings Manage your network settings Fi
5. D gt 2 m E a lt For instructions on how to pack your device for exchange see Pack your HP All in One Prepare your HP All in One for shipment If after contacting HP Customer Support or returning to the point of purchase you are requested to send your HP All in One in for service please follow the steps below to avoid further damage to the HP product Retain the power cord and control panel faceplate in case the HP All in One needs to be replaced 3335 Note This information does not apply to customers in Japan For information on service z options in Japan see HP Quick Exchange Service Japan Turn on the HP All in One If your HP All in One will not turn on skip this step and go to step 2 2 Open the print carriage access door 3 Wait until the print carriage is idle and silent and then remove the print cartridges from their slots For information on removing the print cartridges see Replace the print cartridges 2335 Note If your HP All in One does not turn on you can unplug the power cord and ET then manually slide the print carriage to the far right to remove the print cartridges When finished manually move the print carriage to the home position on the left side 4 Place the print cartridges in print cartridge protectors or an airtight plastic container so they will not dry out and put them aside Do not send them with the HP All in One unless the
6. HP customer support call agent instructs you to 122 HP Photosmart 2570 All in One series 5 Close the print carriage access door and wait a few minutes for the print carriage to move back to its home position on the left side 333 Note Make sure the scanner has returned to its parked position before turning off ET the HP All in One 6 Press the On button to turn off the HP All in One 7 Unplug the power cord and then disconnect it from the HP All in One Do not return the power cord with the HP All in One Caution The replacement HP All in One will not be shipped with a power cord Store the power cord in a safe place until the replacement HP All in One arrives 8 Remove the control panel faceplate as follows a Make sure the color graphics display is lying flat against the HP All in One b Raise the lid c Place your thumb along the groove on the left side of the control panel faceplate Gently remove the control panel faceplate from the device as shown below 25 TU E A t 2 lt w E a 4 i T T e P 9 Retain the control panel faceplate Do not return the control panel faceplate with the HP All in One 1 Tip See the Setup Guide that came with your HP All in Oneand the instructions 7 below for information on how to attach your control panel faceplate Caution The replacement HP All in One might not come with a control panel A faceplate Store your control panel faceplate in a safe pla
7. Refer to the user guide that came with your camera for detailed information on printing directly from the camera using PictBridge Connect a storage device You can connect a storage device such as a keychain drive portable hard drive or a digital camera in storage mode to the front USB port on your HP All in One The front USB port is located next to the memory card slots a 3 E fo D v 5 2 a e e 7 2 Note Digital cameras that are in storage mode can be attached to the front EA USB port The HP All in One treats cameras in this mode as a normal storage device Digital cameras in storage mode are referred to as storage devices throughout this section If your camera supports PictBridge see Connect a digital camera Check your camera documentation to verify how to change the USB mode to storage mode Different cameras use different terms to describe the storage mode For instance some cameras have a digital camera setting and a disk drive setting In this instance the disk drive setting is the storage mode setting If storage mode does not work on your camera you might need to upgrade the camera firmware For more information see the documentation that came with the camera Once you have connected the storage device you can do the following with the files stored on your storage device Transfer the files to your computer View photos Edit photos and videos using the control panel Print photos on yo
8. To install the Mac HP All in One software 32 ET Note The following instructions are for Macs only 1 2 9 Quit all applications running on your computer Insert the Mac CD that came with your HP All in One into the CD ROM drive on your computer Double click the HP All in One installer icon Mac OS X On the Authentication screen enter the Administrator password used to access your computer or network The installer software looks for HP All in One devices and then lists them Mac OS X On the Select Device screen select your HP All in One HP Photosmart 2570 All in One series 6 Follow the onscreen instructions to complete all the installation steps including the Setup Assistant When you have finished installing the software your HP All in One is ready for service 7 Totest your network connection go to your computer and print a self test report to your HP All in One For more information see Print a self test report Connect to additional computers on a network If you have additional computers on the same network as the HP All in One you can use the additional computers with your HP All in One after you have installed the HP software on each computer For more information see Install the software for a network connection Once you have set up your HP All in One on the network you will not need to configure it again when you add additional computers Change the HP All in One from a USB connection to a n
9. and curled or bent edges Make sure all the paper in the stack is the same size and type 5 Insert the stack of paper into the paper tray with the short edge forward and the print side down Slide the stack of paper forward until it stops Tip Ifyou are using letterhead insert the top of the page first with the o print side down For more help on loading full size paper and letterhead 7 referto the diagram engraved in the base of the paper tray l2 6 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide inward until it stops at the edge of the paper Do not overload the paper tray make sure the stack of paper fits within the paper tray and is no higher than the top of the paper width guide 46 HP Photosmart 2570 All in One series e D fe a 3 D D v 2 D 9 o Load 10 x 15 cm 4 x 6 inch photo paper You can load 10 x 15 cm 4 x 6 inch photo paper into the paper tray of your HP All in One For the best results use a recommended type of 10 x 15 cm 4 x 6 inch photo paper For more information see Recommended papers You can also load small media in the paper tray For more information see Load postcards Hagaki or HP Panorama photo paper In addition for best results set the paper type and paper size before copying or printing For information on changing paper settings see the onscreen HP Image Zone Help 1 Tip To help prevent
10. o Receive Options Enables you to set your HP All in One to Private or Open mode when receiving images n Private mode your HP All in One will only accept images from authorized users you specify n Open mode any HP Instant Share user who knows your device name can send images to your HP All in One Default Print Size Enables you to specify what size to print images you receive if they do not already have a preset image size You can set images to print at a specific size such as 10 x 15 cm 4 x 6 inch or you can set them to fit on whatever size paper is currently loaded in the main tray Auto Checking Configures the HP All in One to check the HP Instant Share server periodically for received images or not User Guide 71 o O E gt lt wn Chapter 7 72 Tip You might want to turn this setting off if you are going on vacation and will not be available to reload the input tray if it runs out of paper If you set Auto Checking to Off you can check for received images at any time by pressing the HP Instant Share button and selecting Receive Remove Collections Enables you to remove a received image collection from the Received menu The image collections are still available on the HP Instant Share server until they expire Reset HP Instant Share Clears the HP Instant Share settings saved on your HP All in One including the device nam
11. then press OK 4 Press w until Self Test Report is highlighted then press OK The HP All in One prints a self test report which might indicate the source of the printing problem 5 Make sure the test patterns are even and show a complete grid If more than a few lines in a pattern are broken this might indicate a problem with the nozzles You might need to clean the print cartridges For more information see Clean the print cartridges 6 Make sure the lines of color extend across the page If the black line is missing faded streaked or shows lines this might indicate a problem with the black or photo print cartridge in the right slot If any of the remaining three lines are missing faded streaked or show lines this might indicate a problem with the tri color print cartridge in the left slot 7 Make sure the color blocks have even consistency and are representative of the colors listed below You should see cyan magenta yellow violet green and red color blocks If color blocks are missing or if a block of color is muddy or does not match the label indicated below the block this might indicate that the tri color print cartridge is out of ink You might need to replace the print cartridge For more information on replacing print cartridges see Replace the print cartridges 8 Checkthe color blocks and lines of color for streaking or white lines Streaks might indicate clogged nozzles or dirty contacts You might need to clean
12. 39 Chapter 4 continued Parameter Description Device Name The device name assigned to the printer which can identify it on a Bluetooth device Passkey A value that the user must enter in order to print via Bluetooth Visibility Shows whether or not the HP All in One is visible to Bluetooth devices that are within range e Visible to all Any Bluetooth device within range can print to the HP All in One e Notvisible Only Bluetooth devices that have stored the device address of the HP All in One can print to it Security The level of security set for an HP All in One connected by Bluetooth e Low The HP All in One does not require a passkey Any Bluetooth device within range can print to it e M High The HP All in One requires a passkey from the Bluetooth device before allowing the device to send a print job Network troubleshooting This section addresses network setup problems you might encounter after establishing the network connection inserting the CD and starting the software installation received a System Requirements Error No TCP IP Your Local Area Network LAN card NIC is not installed properly Solution Make sure your LAN card is installed properly and set up for TCP IP See the instructions that came with your LAN card The Printer Not Found screen appears during installation A firewall anti virus or anti spyware program is preventing the HP All in One from
13. Cancel 4 Press gt until Serial Number appears 5 Press OK The serial number appears Write down the complete serial number 6 Press Cancel twice to exit the Info Menu User Guide 119 Chapter 14 Get support and other information from the Internet If you have Internet access you can get help from www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support This website also offers technical support drivers supplies and ordering information e Access online support pages e Send HP an e mail message for answers to your questions e Connect with an HP technician by using online chat e Check for software updates Support options and availability vary by product country region and language Call in North America during warranty Call 1 800 474 6836 1 800 HP invent U S phone support is available in both English and Spanish languages 24 hours a day 7 days a week days and hours of support may change without notice This service is free during the warranty period A fee may apply outside the warranty period Call elsewhere in the world The numbers listed below are current as of the publication date of this guide For a list of current international HP Support Service numbers go to www hp com support and choose your own country region or language Support service is free during the warranty period however your standard long distance phone c
14. HP Image Zone window Regardless the entry point serves as the launching pad for the HP Image Zone software and services User Guide 13 Chapter 1 To open the HP Image Zone software on a Windows computer 1 Doone ofthe following On the Windows desktop double click the HP Solution Center icon In the system tray at the far right of the Windows taskbar double click the HP Digital Imaging Monitor icon On the taskbar click Start point to Programs or All Programs select HP and then click HP Solution Center 2 If you have more than one HP device installed select the HP All in One tab z amp 2 o gt o d Note On a Windows computer the features available in the HP Solution EA Center vary depending on the devices you have installed The HP Solution Center is customized to display icons associated with the selected device If the selected device is not equipped with a particular feature then the icon for that feature does not display in the HP Solution Center 1 Tip Ifthe HP Solution Center on your computer does not contain any icons an error might have occurred during the software installation To correct this usethe Control Panel in Windows to completely uninstall the HP Image Zone software then reinstall the software For more information see the Setup Guide that came with your HP All in One To open the HP Image Zone software on a Mac OS 9 gt Doone of the following Double click the HP Directo
15. One computer connected with a USB cable to the USB port on the back of the HP All in One All features are supported Follow the Setup Guide for detailed instructions Ethernet wired connection Up to five computers connected to an HP All in One using a hub or router All features are supported Follow the Setup Guide and Connect to a network in this User Guide for detailed instructions HP bt300 or HP bt400 series Bluetooth Wireless Printer Adapter HP Bluetooth adapter One Bluetooth device or computer Printing from a Bluetooth device such as a PDA or camera phone ora Bluetooth enabled computer For information on printing from a device such as a PDA or camera see the onscreen HP Image Zone Help For information on printing from a Bluetooth enabled computer see Connect using Bluetooth Printer sharing Up to five computers The host computer must be turned on at all times or the other computers will not be able to print to the HP All in One All features resident on the host computer are supported Only print is supported from the other computers For setup instructions see Use printer sharing Windows or Use printer sharing Mac Connect using a USB cable The Setup Guide that came with your device provides detailed instructions for using a USB cable to connect a computer to the rear USB port 24 HP Photosmart 2570 All i
16. Setup dialog box appears allowing you to specify the paper size orientation and scaling 4 Specify the page attributes Choose the paper size Select the orientation Enterthe scaling percentage A Note For OS 9 the Page Setup dialog box also includes options to print EA a mirrored or reversed version of the image and to adjust the page margins for two sided printing e Click OK 6 Fromthe File menu in your software application choose Print The Print dialog box appears If you are using OS 9 the General panel opens If you are using OS X the Copies amp Pages panel opens 7 Change the print settings for each option in the pop up menu as appropriate for your project 8 Click Print to begin printing Change the print settings You can customize the print settings of the HP All in One to handle nearly any print task Changes to the print settings from your computer apply to software print jobs only For information on changing photo print settings from the HP All in One see Set photo print options Windows users Before you change print settings you should decide if you want to change the settings for the current print job only or if you want to make the settings the defaults for all future print jobs How you display print settings depends on whether or not you want to apply the change to all future print jobs or just to the current print job To change the print settings for all future jobs 1 In
17. The How Do I topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices e The Get Started topic area provides information about importing modifying and sharing your images e The Use Help topic provides more information about finding information in the onscreen Help For more information see Use the onscreen Help Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics To access onscreen help from the control panel 1 Press the Help button indicated on the control panel by a question mark 2 Use the arrows to select the appropriate help topic and then press OK The help topic opens on your computer screen Readme The Readme file contains the most recent information which might not be found in other publications For information on how to access the Readme file see View the Readme file www hp com support If you have Internet access you can get help and support from the HP website This website offers technical support drivers supplies and ordering information Use the onscreen Help This User Guide provides just a sampling of the features available to help you get started using your HP All in One Explore the onscreen HP Image Zone Help that came with your HP All in One software for information on all the features that your HP All in One suppo
18. and then on again e f necessary remove and then install the HP Image Zone software again For more information see Uninstall and reinstall the software D c 5 fo lt vo 2 Q 2 Lu For information on network communication problems or communication problems involving a memory card PictBridge camera or storage device see the troubleshooting information for the HP Photosmart 2570 All in One series in the onscreen HP Image Zone Help For more information on the HP Image Zone Help see Use the onscreen Help 106 HP Photosmart 2570 All in One series For more information on setting up your HP All in One and connecting it to your computer see the Setup Guide that came with your HP All in One received a message on the color graphics display about a paper jam or a blocked carriage Solution If either a paper jam or blocked carriage error message appears on the color graphics display there might be some packing material inside the HP All in One Lift open the print carriage access door to expose the print cartridges and remove any packing material such as tape or cardboard or any other foreign objects blocking the carriage path Software installation troubleshooting If you encounter a problem during software installation see the topics below for a possible solution If you encounter a hardware problem during setup see Hardware setup troubleshooting During a normal installation of the HP All in One s
19. connected your HP All in One as described in Wired network setup d Note 1 If your computer is configured to connect to a series of network drives EA make sure that your computer is currently connected to these drives before installing the software Otherwise HP All in One installation software might try to use one of the reserved drive letters and you will not be able to access that network drive on your computer Note2 Installation time can range from 20 to 45 minutes depending on your operating system the amount of available space and the processor speed of your computer See the instructions below for your Windows computer or Mac To install the Windows HP All in One software ET Note The following instructions are for Windows computers only 1 Quitall applications running on your computer and any firewall or virus detection software User Guide 31 dnjas YIOMJON Q E E o 7 x E PA Chapter 4 Insert the Windows CD that came with your HP All in One into the CD ROM drive on your computer and follow the onscreen instructions If a dialog box pertaining to firewalls appears respond as follows The Issues Stopping Installation screen means that a firewall or anti spyware program is running that may interfere with the HP Software Installation For best results temporarily disable the firewall or anti spyware programs during installation See your firewall documentation for instructions After
20. dialog box see the onscreen HP Image Zone Help that came with your software Ifthe HP All in One is on a network you must press Photo Menu press W until Transfer to computer is highlighted then press OK Then select your computer from the displayed list Return to your computer and follow the onscreen prompts to select your transfer options Once you have completed the onscreen prompts your photos are saved from the memory card or storage device to your computer For Windows by default files are saved in month and year folders depending on when the photos were taken The folders are created under the C Documents and Settings username My Documents My Pictures folder in Windows XP and Windows 2000 For Mac by default files are saved to the computer in a Hard Drive Users User Name Pictures HP Photos folder 3 TheHP All in One is finished reading the memory card when the photo light stops blinking and remains lit The first photo appears on the color graphics display To navigate through the photos press lt or gt to move backward or forward through the photos one photo at a time Press and hold lt or gt to move rapidly backward or forward through the photos HP Photosmart 2570 All in One series Share photos with friends and relatives You can easily share photos with friends and family using the HP Instant Share online service HP Instant Share enables you to send photos to others as e mail upload photos to an o
21. displays the Proof Sheet Menu and then selects Print Proof Sheet A Note Depending on how many photos are on the memory card the time EA it takes to print a proof sheet can vary greatly 3 If there are more than 20 photos on the card the Select Photos menu appears Press w until the command you want is highlighted 1 All 2 Last 20 8 Custom Range range This number might be different from the number associated with the photo on your digital camera Photo numbers are found at the bottom of the photo on the color graphics display ET Note Use the photo numbers to select which photos to print for a custom If you select a video only the first frame of the video will print on the proof sheet 4 f you choose Custom Range press lt or gt until the photo number for the first photo appears then press OK ET Note You can erase photo numbers by pressing lt to backspace 5 Press lt or gt until the photo number for the last photo appears then press OK 6 Complete the proof sheet For more information see Complete the proof sheet 60 HP Photosmart 2570 All in One series Complete the proof sheet After you have printed a proof sheet you can use it to select the photos you want to print 1 Select the photos to print by using a dark pen or pencil to fill in the circles located under the thumbnail images on the proof sheet Note f you select a video on the proof sheet only the first frame of the EA video
22. eret entre netten ERR RR SE n net Enna 16 Finish setting up your HP All in One 23 Set your language and country region eee 23 eroafirste niae 23 Connect to a NETWORK iii ccce a EA let b ba bc TR iuo 29 Wired network SeltUp c rt tacuit eara nent east aua e PR E asa ier nt eS a Inn E Soa beu Den ess 29 Install the software for a network connection 31 Connect to additional computers on a network 33 Change the HP All in One from a USB connection to a network connection 33 Manage your network settings nennen 33 Network troubleshooting ciones ntn detienen needed 40 Load originals and load paper 43 Load an original oin ERE Ee EEI RN Ebo deed eO UIN anse OPE Ee Re tes 43 Choose papers for printing and copying sse 44 Load PAP SM E 45 Avoid paper JAMS REED 49 Use the photo and video features 51 Insert a memory Card neos init tas emerit msn rien coa aS fred renier 51 Connect a digital camera 2 eicere rere tirer one sene rne kai TEER 52 Connect a storage device iic eerie eee dieta airi 53 VIeW plYO 68 m Hei RD Der eie Damen tue een ne cons dessertes tendeur 54 Select photos and videos eicit tenente tek arie kn iriiri 55 Editiphot s 4 ce en RE Par Ea O aa ASEET e EHE 56 Print photos and videos from the control panel 58 Set photo print OptiOns stand 64 Save p
23. frames directly from the control panel without using a proof sheet d Note If you have selected a video file only the first frame of the video will EA print unless you selected individual video frames to print For more information see Select photos and videos 1 Inserta memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press lt or gt to move backward or forward through the photos one photo at a time Press and hold 4 or gt to move rapidly through the photos 3 When the photo you want to print appears on the color graphics display press OK A check mark appears next to the selected photo 4 Press Photo Menu and then modify the photo print options as desired Press Start Copy Black or Start Copy Color to print the selected photos Press Photo Menu again to return to the photo display aon Print a cropped photo You can crop a photo for printing using the zoom feature on your control panel The image you see on the color graphics display reflects how the photo will look when it is printed Uv 3 E fe D v 5 2 S 2 e fe D Note The crop setting is not saved to the original photo file The photo returns EA to its original size after it is printed To print a cropped photo 1 Display a photo on the color graphics display For more information see View a photo 2 Press the Zoom buttons to zoom in or out to view the photo at different s
24. in One is on the correct network The HP All in One is on the wrong subnet or gateway Solution Print a network configuration page and verify that the router and HP All in One are on the same subnet and gateway For more information see View and print network settings The HP All in One is not turned on Solution Turn on the HP All in One dnjas TON EN User Guide 41 Chapter 4 Q 5 E o 7 x E z 42 HP Photosmart 2570 All in One series 5 Load originals and load paper This chapter provides instructions for loading originals on the glass to copy or scan choosing the best paper type for your job loading paper in the paper tray and tips for avoiding paper jams e D 2 e a 3 D D v 2 D D o Load an original You can copy or scan up to letter or A4 size originals by loading them on the glass as described here You should also follow these instructions when loading a proof sheet on the glass for photo printing 2 Note Many of the special features will not work correctly if the glass and lid EA backing are not clean For more information see Clean the HP All in One To load an original on the glass 1 Lift the lid and place your original print side down on the right front corner of the glass If you are loading a proof sheet make sure the top of the proof sheet is lined up against the right edge of the glass s Tip For more help on loading an ori
25. job ON OO BR To save the current settings as defaults for future jobs 1 Make any needed changes to the settings in the Copy Menu 2 Press W to select Set New Defaults from the Copy Menu 3 Press OK to accept the settings as the new default settings Explore the onscreen HP Image Zone Help to learn how to perform special copy projects such as enlarging and reducing copies making multiple copies on a page and making enhancements to increase the quality of your copies Preview your copy job 74 You can use Copy Preview to preview your copy job on the color graphics display Previews are displayed when you select Copy Preview from the Copy Menu or when you change one of the following copy settings Reduce Enlarge Paper Size Paper Type Crop Changing any of the above settings will automatically generate a copy preview on the color graphics display It is not necessary to first select Copy Preview However the preview might have overlying text or graphics If you want an accurate and clear preview or wish to preview your copy job without changing any settings select Copy Preview from the Copy Menu as described here d Note You must explicitly pick your copy settings to ensure an accurate EA preview Automatic settings will not reflect the loaded paper size and type but use defaults instead To preview your copy from the control panel 1 Press Copy Menu to display the Copy Menu 2 Press w until Copy Preview
26. manually User Guide 107 E c a 7 fo J Q Chapter 13 To start the installation from a Windows computer 1 From the Windows Start menu click Run 2 Inthe Run dialog box enter d setup exe if your CD ROM drive is not assigned to drive letter D enter the appropriate drive letter and then click OK To start the installation from a Mac 1 Double click the CD icon on your desktop to view the contents of the CD 2 Double click the HP All in One Installer icon D 5 fo I vo 2 Q 2 Lu The minimum system checks screen appears Windows Solution Your system does not meet the minimum requirements to install the software Click Details to see what the specific problem is and then correct the problem before attempting to install the software You can also try installing HP Image Zone Express instead HP Image Zone Express provides less functionality than the HP Image Zone software but it requires less space and memory on your computer For more information about installing the HP Image Zone Express software see the Setup Guide that came with your HP All in One A red X appears on the USB connect prompt Solution Normally a green check appears indicating that the plug and play is successful A red X indicates that the plug and play failed Do the following 1 Verify that the control panel faceplate is firmly attached unplug the HP All in One power cord and
27. nonabrasive glass cleaner A Caution Do not use abrasives acetone benzene or carbon tetrachloride on the glass they can damage it Do not place or spray liquid directly on the glass the liquid might seep under the glass and damage the device 3 Dry the glass with a chamois or cellulose sponge to prevent spotting Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All in One 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water Wash the backing gently to loosen debris Do not scrub the backing 4 Dry the backing with a chamois or soft cloth e Caution Do not use paper based wipes as these might scratch the backing 5 If further cleaning is needed repeat the previous steps using isopropyl rubbing alcohol and wipe the backing thoroughly with a damp cloth to remove any residual alcohol Caution Be careful not to spill alcohol on the glass or painted parts of the HP All in One as this might damage the device 2 E FA 2 lt c XI v 2 EJ n e oo User Guide 89 Chapter 12 Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust smudges and stains off the case The interior of the HP All in One does not require cleaning Keep fluids away from the control pa
28. of a topic double click that row in the results table The selected topic appears HP Photosmart 2570 All in One series 3 Finish setting up your HP All in One After you have completed the steps in your Setup Guide refer to this chapter to help you finish setting up your HP All in One This chapter describes how to set up your language and country region preferences and it explains the different ways you can connect your HP All in One In addition to the setup instructions in this User Guide you can also set up HP Instant Share on your network connected HP All in One so you can easily share images with friends and relatives If you installed the HP Image Zone software press the HP Instant Share button on the control panel of your network connected HP All in One to launch the setup wizard on a connected computer For more information on setting up HP Instant Share see the 2570 series Help section in the onscreen HP Image Zone Help e Change the device language and country region For more information see Set your language and country region e Explore the connection options for your HP All in One including USB wired networking Bluetooth and printer sharing For more information see Connection information Set your language and country region The language and country region setting determines which language the HP All in One uses to display messages on the color graphics display Usually you set the language and country
29. order to take full advantage of the HP Instant Share features available from the control panel of a network connected HP All in One you must set up HP Instant Share on your HP All in One For information on setting up and using HP Instant Share see the onscreen HP Image Zone Help For more information on using HP Instant Share to share your scanned images see the onscreen HP Image Zone Help Print a scanned image You can print a scanned image using the HP Image Zone software For more information see the onscreen HP Image Zone Help Edit a scanned image You can edit a scanned image using the HP Image Zone software You can also edit a scanned document by using your Optical Character Recognition OCR software Edit a scanned photo or graphic You can edit a scanned photo or graphic using the HP Image Zone software Using this software you can adjust the brightness contrast color saturation and more You can also rotate the image using the HP Image Zone software For more information see the onscreen HP Image Zone Help User Guide 83 Chapter 10 Edit a scanned document Scanning text also known as optical character recognition or OCR enables you to bring the content of magazine articles books and other printed matter into your favorite word processor and many other programs as fully editable text Learning to do OCR right is important if you want to obtain the best results Do not expect scanned text documents to be le
30. pages per month average 5000 printed pages per month HP Photosmart 2570 All in One series Mode Speed ppm on plain Speed seconds 4 x 6 inch paper borderless photo Maximum dpi Black up to 0 4 as fast as 145 0 Color up to 0 4 as fast as 145 0 Best Black up to 2 3 as fast as 74 0 Color up to 2 3 as fast as 74 0 Normal Black up to 8 5 as fast as 54 0 Color up to 5 3 as fast as 54 0 Fast Black up to 30 as fast as 27 0 Color up to 24 as fast as 27 0 Copy specifications e Digital image processing e Up to 99 copies from original varies by model e Digital zoom from 25 to 40096 varies by model e Fitto page Poster Many on page e Up to 30 copies per minute black 24 copies per minute color varies by model e Copy speeds vary according to the complexity of the document Mode Speed ppm on plain Scan resolution dpi paper Maximum dpi Black up to 0 1 1200 x 1200 2 gt Color up to 0 1 1200 x 1200 5 Best Black up to 0 8 600 x 600 EI S Color up to 0 8 600 x 600 3 E Normal Black up to 8 5 300 x 300 S Color up to 5 1 300 x 300 Fast Black up to 30 300 x 300 Color up to 24 300 x 300 Memory card specifications e Maximum recommended number of files on a memory card 1 000 e Maximum recommended individual file size 12 megapixel maximum 8 MB maximum e Maximum recommended memory card size 1 GB solid state only LE Note Approaching any of the recommended
31. remote printing 70 135 replace print cartridges 92 reports self test 91 resources 15 restore network defaults 34 return your HP All in One 122 right arrow 7 RJ 45 plug 30 rotate button 8 rotate photos 57 router 30 S save photos to computer 65 scanned image 81 scan button 8 cancel 83 documents 81 edit image 83 features 81 from control panel 81 HP Instant Share 83 menu 10 photos 81 print 83 proof sheet 61 save to computer 81 save to memory card 82 save to storage device 82 scan specifications 128 send using e mail 83 share images 83 stop 83 to memory card 82 scan glass clean 89 load original 43 Secure Digital memory card 51 security Bluetooth 40 network WEP key 31 select all photos and videos 55 photos 55 range of photos 55 video frames 55 videos 55 self test report 91 send images 69 send to a device 83 serial number 119 136 service ID 119 settings country region 23 language 23 network 33 print options 78 restore defaults 34 setup button 8 menu 11 share images HP Instant Share 69 sharing 33 sleep mode 9 slideshow 54 software reinstall 110 troubleshoot installation 107 uninstall 110 software application print from 77 software update See device update specifications See technical information start copy black 8 start copy color 8 status network 37 stop copy 75 print job 79 scan 83 storage device connect 53 subnet mask 38 symbols enter 12 system requirements 125 T t
32. restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 7 Toreinstall the software insert the HP All in One CD ROM into the CD ROM drive on your computer and follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One 8 After the software is installed connect the HP All in One to your computer 9 Press the On button to turn the HP All in One on After connecting and turning on your HP All in One you might have to wait several minutes for all of the Plug and Play events to complete 10 Follow the onscreen instructions When the software installation is complete the HP Digital Imaging Monitor icon appears in the Windows system tray To verify that the software is properly installed double click the HP Solution Center icon on the desktop If the HP Solution Center shows the essential icons Scan Picture and Scan Document the software has been properly installed 110 HP Photosmart 2570 All in One series To uninstall from a Windows computer method 2 ET Note Use this method if Uninstall is not available in the Windows Start menu 1 Onthe Windows taskbar click Start Settings Control Panel 2 Double click Add Remove Programs 3 Select HP All in One amp Officejet 4 0 and then click Change Remove Follow the onscreen instructions 4 Disconnect your HP All in One from your computer 5 Restart you
33. rips wrinkles and curled or bent edges store all paper VS flatin a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One To load 10 x 15 cm 4 x 6 inch photo paper 1 Remove all paper from the paper tray 2 Insert the stack of photo paper into the far right side of the paper tray with the short edge forward and the print side down Slide the stack of photo paper forward until it stops If the photo paper you are using has perforated tabs load the photo paper so that the tabs are closest to you 3 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide inward against the stack of photo paper until it stops Do not overload the paper tray make sure the stack of photo paper fits within the paper tray and is no higher than the top of the paper width guide Load postcards Hagaki or HP Panorama photo paper You can load postcards Hagaki or panorama photo paper into the paper tray of your HP All in One For the best results set the paper type and size before printing or copying For more information see the onscreen HP Image Zone Help User Guide 47 Chapter 5 To load postcards Hagaki or panorama photo paper 1 Remove all paper from the paper tray 2 Insert the stack of cards into the far right side of the paper tray with the short edge forward and the print sid
34. specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP sha
35. the HP All in One causing subsequent paper jams for printing from a software application only 1 Fan the stack of labels to make sure none of the pages are sticking together 2 Place a stack of label sheets on top of full size plain paper in the paper tray label side down Do not insert labels one sheet at a time Avoid paper jams To help avoid paper jams follow these guidelines e Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag Remove printed papers from the paper tray frequently Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn e Do not combine different paper types and paper sizes in the paper tray the entire stack of paper in the paper tray must be the same size and type e Adjust the paper width guide in the paper tray to fit snugly against all paper Make sure the paper guide does not bend the paper in the paper tray e Do not force paper too far forward in the paper tray e Use paper types that are recommended for your HP All in One For more information see Choose papers for printing and copying For more information about clearing paper jams see Paper troubleshooting User Guide 49 Chapter 5 Lu 7 2 2 D c E e D D EN 50 HP Photosmart 2570 All in One series 6 Use the photo and video features The HP All in One can access your memory cards or storage devices so you can print sto
36. the HP All in One to complete the process User Guide 115 E Em c a 7 fo El Q Chapter 13 D c 5 fo I v 2 Q 2 Lu 116 HP Photosmart 2570 All in One series 14 HP warranty and support Hewlett Packard provides Internet and phone support for your HP All in One This chapter provides warranty information as well as how to get support from the Internet access your serial number and service ID contact HP customer support and prepare your HP All in One for shipment If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product you can contact one of the HP support services listed in the following pages Some support services are available only in the U S and Canada while others are available in many countries regions worldwide If a support service number is not listed for your country region contact your nearest authorized HP dealer for help Warranty To obtain HP repair service you must first contact an HP service office or an HP Customer Support Center for basic troubleshooting See Before you call HP customer support for steps to take before calling Customer Support 232 Note This information does not apply to customers in Japan For information on service ET options in Japan see HP Quick Exchange Service Japan TU E EN t 3 Ld lt w E a 4 i T T a Warranty upgrades Depending on
37. the URL http www hp com contains the domain name hp com The DNS on the Internet translates the domain name into an IP address Devices use the IP addresses to refer to one another e IP Address The IP address of the domain name server e Not Specified The IP address is not specified or the device is initializing Note Check to see if a DNS IP address appears on the network configuration page If no address is shown obtain the DNS IP address from your Internet service provider ISP Link The speed at which data is transmitted over a network Speeds Configuration include 10TX Full 10TX Half 100TX Full and 100TX Half When set to None networking is disabled Total Packets The number of packets transmitted by the HP All in One without transmitted error since it has been turned on The counter clears after the HP All in One is turned off When a message is transmitted over a packet switching network it is broken up into packets Each packet contains the destination address as well as the data Total Packets The number of packets received by the HP All in One without received error since it has been turned on The counter clears after the HP All in One is turned off Bluetooth settings The following table describes the Bluetooth settings shown on the network configuration page CHER PT VET V Parameter Description Device Address The hardware address of the Bluetooth device User Guide
38. the device until the door locks into place The print carriage moves to the far right side of the HP All in One 1 Print carriage access door 2 Print carriage 3 Wait until the print carriage is idle and silent and then lightly press down on a print cartridge to release it If you are replacing the tri color print cartridge remove the print cartridge from the slot on the left If you are replacing the black or photo print cartridge remove the print cartridge from the slot on the right 1 Print cartridge slot for the tri color print cartridge 2 Print cartridge slot for the black and photo print cartridges 2 3 a E lt c E v 2 ns EJ rn e 7 4 Pull the print cartridge toward you out of its slot User Guide 93 e zu q a I LE 5 gt S Chapter 12 94 If you are removing the black print cartridge in order to install the photo print cartridge store the black print cartridge in the print cartridge protector For more information see Use the print cartridge protector If you are removing the print cartridge because it is low or out of ink recycle the print cartridge The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle i
39. the installation is complete you can re enable the firewall or anti spyware programs The Notice about Firewalls means that the Microsoft Internet Connection Firewall is enabled Click Next to allow the Setup program to open the necessary ports and continue with the installation If a Windows Security Alert appears for a program published by Hewlett Packard please unblock this program On the Connection Type screen select Through the network and then click Next The Searching screen appears as the Setup program searches for your HP All in One on the network On the Printer Found screen verify that the printer description is correct If more than one printer is found on the network the Printers Found screen appears Select the device you want to connect To see the device settings on your HP All in One a Go to the control panel on your device b Select View Network Settings on the Network Menu and then select Display Wired Summary If the device description is correct select Yes install this printer At the prompt restart your computer to finish the installation process When you have finished installing the software your HP All in One is ready for service If you disabled a firewall or virus detection software on your computer make sure to enable it again To test your network connection go to your computer and print a self test report to your HP All in One For more information see Print a self test report
40. the related topic by using the center navigation pane or you can search for the topic as described in the next section e Some topics include animated videos that show you how to use a particular feature These animations are identified by a video camera icon followed by the words Show me how When you click the video camera icon the animation runs in a new window Help toolbar The Help toolbar shown below contains buttons that enable you to move around the topics in the Help You can move backwards through topics that you have already viewed ET Note If you have Mac OS 9 the Help toolbar has a different look nda 4 Back 2 Help Center _3 Search area The Help toolbar also contains a text box that enables you to search the entire Help system for specific words such as borderless print After entering your search criteria press RETURN on your keyboard to view a list of all the topics that contain the words or phrases you entered The results are listed in a three column table Each row contains the title of the Topic the Relevance assigned based on its relevance to your search criteria and the Location in the Help where the topic is contained By default the results are sorted by Relevance so that the topic that best matches your search criteria is at the top of the list You can also sort the results by the Topic or Location by clicking the table heading for that column To view the contents
41. then plug it in again 2 Verify that the USB and power cables are plugged in 3 Click Retry to retry the plug and play setup If this does not work continue to the next step 108 HP Photosmart 2570 All in One series 4 Verify that the USB cable is set up properly as follows Unplug the USB cable and plug it in again Donotattach the USB cable to a keyboard or non powered hub Verify that the USB cable is 3 meters or less in length If you have several USB devices attached to your computer you might want to unplug the other devices during the installation 5 Continue with the installation and restart the computer when prompted 6 If the essential icons do not appear remove the software and then reinstall it For more information see Uninstall and reinstall the software 7 If you are using a Windows computer open the HP Solution Center and check for the essential icons Scan Picture and Scan Document If the essential icons do not appear remove the software and then reinstall it For more information see Uninstall and reinstall the software E c a 7 2 Q l received a message that an unknown error has occurred Solution Try to continue with the installation If that doesn t work stop and then restart the installation and follow the directions on the screen If an error occurs you might need to uninstall and then reinstall the software Do not simply delete the HP A
42. videos the photo print options are EA automatically selected for the best results These options can be changed in the Print Options menu The options will revert to the default settings after printing For more information see Set photo print options You can do more than print your photos if you use the HP Image Zone software This software lets you use photos for posters banners stickers and other creative projects For more information see the onscreen HP Image Zone Help Use the Easy Print Wizard 58 You can use the Easy Print Wizard to select your choices for the most commonly used photo print options Once you have selected your photo print options using the Easy Print Wizard the photos automatically print To use the Easy Print Wizard 1 Inserta memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press WV until the photo or video you want to print appears on the color graphics display and then press OK Press Photo Menu 4 Press OK to select Easy Print Wizard The Layout menu appears 5 Press w until the Layout option you want is highlighted and then press OK The Ready to Print message appears 6 Verify the paper is inserted in the paper tray print side down and then press OK to print the photos using the options you have selected e HP Photosmart 2570 All in One series Print selected photos and videos You can print selected photos or video
43. www hp com Q7211 90209
44. you receive them In addition to printing images that you receive from others you can also forward an image collection to another share destination or save an image collection to a memory card or storage device that is inserted in your HP All in One To use any of these features 3 Start by pressing the HP Instant Share button on the control panel of your HP All in One Then follow the onscreen instructions d Note If your HP All in One is connected directly to a computer with a USB EA cable users cannot send images directly to your HP All in One The information in this section does not apply to you However HP Instant Share users can still e mail images to you View images before printing them Depending on the settings you chose and the permissions you granted when you set up HP Instant Share the images you receive might be stored on the server for you to review before printing If Auto Checking is turned on your HP All in One automatically checks the HP Instant Share server periodically to see if anyone has sent images to you The HP Instant Share icon at the bottom of the color graphics display turns blue if you have images waiting on the HP Instant Share server For more information on the HP Instant Share icon see Color graphics display icons Print photos without viewing them first Depending on the settings you chose and the permissions you granted when you set up HP Instant Share your HP All in One might automatically p
45. zoom 57 physical specifications 128 PictBridge 52 postcards load 47 power specifications 128 print cancel job 79 Easy Print Wizard 58 from computer 77 from software application 77 options photo 64 panoramic photos 63 passport photos 64 photos from DPOF file 62 photos from memory card 58 print options 78 print specifications 126 proof sheet 59 received images HP Instant Share 70 remotely 70 scan 83 selected photos 59 selected videos 59 self test report 91 video action prints 63 print cartridge protector 95 print cartridges align 96 check ink levels 90 clean 97 clean contacts 97 clean ink nozzle area 99 handle 91 order 85 part names 91 photo print cartridge 95 replace 92 store 95 troubleshoot 104 113 print margin specifications 126 printer found screen Windows 32 printer sharing Mac 27 Windows 27 proof sheet fillin 61 menu 10 print 59 60 scan 61 R Readme file 102 receive images from HP Instant Share print automatically 70 view before printing 70 recycling 129 red eye remove 56 regulatory notices declaration of conformity 132 declaration of conformity European Economic Area 132 FCC statement 130 gerauschemission 131 note l attention des utilisateurs Canadien 131 notice to users in Australia 131 notice to users in Canada 131 notice to users in Japan VCCI 2 131 notice to users in Korea 131 power cord statement 131 regulatory model identification number 130 reinstall software 110
46. Chapter 15 continued Type Size Executive 184 2 x 266 7 mm 7 25 x 10 5 inches Legal 216 x 356 mm 8 5 x 14 inches Envelopes U S 10 105 x 241 mm 4 125 x 9 5 inches U S 9 98 x 225 mm 3 9 x 8 9 inches A2 111 x 146 mm 4 4 x 5 8 inches DL 110 x 220 mm 4 3 x 8 7 inches C6 114 x 162 mm 4 5 x 6 4 inches Transparency film Letter 216 x 279 mm 8 5 x 11 inches A4 210 x 297 mm Photo paper 102 x 152 mm 4 x 6 inches Cards 76 x 127 mm 3 x 5 inches Index card 101 x 152 mm 4 x 6 inches 127 x 178 mm 5 x 7 inches A6 105 x 148 5 mm Hagaki postcard 100 x 148 mm 3 94 x 5 83 inches Labels Letter 216 x 279 mm 8 5 x 11 inches A4 210 x 297 mm Custom 76 x 127 mm up to 216 x 356 mm 3 x 5 inches up to 8 5 x 14 inches Print margin specifications Type Top leading edge Bottom trailing edge Paper or transparency film U S Letter Legal Executive 1 8 mm 0 07 inches 6 7 mm 0 3 inches ISO A4 A5 and JIS B5 1 8 mm 0 07 inches 6 7 mm 0 3 inches Envelopes 3 2 mm 0 13 inches 6 7 mm 0 3 inches Cards 1 8 mm 0 07 inches 6 7 mm 0 3 inches Print specifications maximum 126 600 x 600 dpi black Normal mode default 1200 x 1200 dpi color with HP PhotoREt III Method drop on demand thermal inkjet Language HP PCL Level 3 PCL3 GUI or PCL 10 Print speeds vary according to the complexity of the document Duty cycle 500 printed
47. HP All in One and much more The HP Image Zone software includes copy scan and photo functionality as well as troubleshooting tips and helpful information For more information on HP Image Zone see the onscreen HP Image Zone Help and Use the HP Image Zone software M9IAI9AQ m d Note If you are using a version of the Mac OS earlier than OS X v10 1 5 EA including OS 9 v9 1 5 access the HP Image Zone software features through the HP Director icon In OS X select the HP Director icon from the Dock In OS 9 double click the HP Director shortcut on your desktop If you are using OS X v10 2 or later the HP Image Zone software entry point is the HP Image Zone window This chapter describes the HP All in One hardware features control panel functions and how to access the HP Image Zone software The HP All in One at a glance Label Description 1 Lid 2 Glass Place a document on the glass to Scan or copy 3 Memory card slots and front USB port Print photos directly from your memory card camera or storage device 4 Paper width guide User Guide 5 Chapter 1 continued Label Description gt 5 Paper tray extender 6 Paper tray o 6 7 Control panel Use to access the HP All in One features For more information about the buttons on the control panel see Control panel overview 8 Color graphics display View menus photos and messages 9 Rear clean out door A
48. HP Photosmart 2570 All in One series User Guide invent HP Photosmart 2570 All in One series User Guide Copyright 2005 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under copyright laws sil DF PS Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Windows Windows NT Windows Me Windows XP and Windows 20000 are U S registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation Energy Star and Energy Star logo are US registered marks of the United States Environmental Protection Agency This product includes software developed by the OpenSSL Project Copyright 1998 2004 The OpenSSL Project Copyright 1995 1998 Eric Young eay cryptsoft com All rights reserved This product includes cryptographic software written by Eric Young eay cryptsoft com This product might include software written by Tim Hudson tjh cryptsoft com Portions of the software are Copyright 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright 2001 2002 2003 Expat maintainers Publication number Q7211 90209 First edition May 2005 Notice
49. If the HP Instant Share icon color is gray instead of blue the Auto Checking function is turned off If the HP Instant Share icon is not present there is no new mail or HP Instant Share was not set up Shows that a Bluetooth adapter is installed and a connection exists 3 A separate Bluetooth adapter is required For more information on setting up Bluetooth see Connection information Color graphics display sleep mode In order to prolong the life of the color graphics display the display dims after two minutes of inactivity After 60 minutes of inactivity the color graphics display goes into Sleep mode and the screen shuts off completely The display turns back on when you press a control panel button lift the lid insert a memory card access the HP All in One from a connected computer or connect a storage device or a camera to the front USB port Menu overview The following tables provide a quick reference to top level menus that appear on the HP All in One color graphics display User Guide 9 z amp 2 S gt o Chapter 1 Photo Menu The following Photo Menu options are available when you press the Photo Menu button on the control panel Easy Print Wizard Print Options Special Features Edit Transfer to Computer HP Instant Share Slideshow ON DOA A NN Set as Wallpaper Proof Sheet Menu The following Proof Sheet Menu options are available
50. OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO
51. SUCH CUSTOMERS HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN HP Photosmart 2570 All in One series Before you call HP customer support Software programs from other companies might be included with your HP All in One If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company If you need to contact HP Customer Support do the following before you call 333 Note This information does not apply to customers in Japan For information on service EA options in Japan see HP Quick Exchange Service Japan 1 Make sure that a Your HP All in One is plugged in and turned on b The specified print cartridges are installed correctly c The recommended paper is properly loaded in the input tray 2 Reset your HP All in One a Turn off the HP All in One by pressing the On button b Unplug the power cord from the back of the HP All in One c Plug the power cord back into the HP All in One d Turn on the HP All in One by pressing t
52. abel stock Load paper This section describes the procedure for loading different types and sizes of paper into your HP All in One for your copies or printouts d Tip To help prevent rips wrinkles and curled or bent edges store all paper pi n flat in a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One Load full size paper User Guide You can load many types of letter A4 or legal paper into the paper tray of your HP All in One To load full size paper 1 Open the paper tray door 2 Pullthe output tray extender toward you as far as it will go Flip the paper catch at the end of the output tray extender to open the extender the rest of the way A Caution Legal paper might get caught on the paper tray extender if it is fully extended when you print onto legal paper To avoid a paper jam when using legal size paper do not flip open the paper tray extender as shown here 45 fe D 2a fe a D 0 v 2 D D D Chapter 5 nu o Q a T a D e T zr 3 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide to its outermost position 4 Tapa stack of paper on a flat surface to align the edges and then check the paper for the following Make sure it is free of rips dust wrinkles
53. accessing your computer Solution Temporarily disable the firewall anti virus or anti spyware and uninstall and then reinstall the HP All in One software You can re enable your firewall anti virus or anti spyware program after installation is complete If you see firewall pop up messages you must accept or allow the pop up messages For more information see the documentation provided with the firewall software A Virtual Private Network VPN is preventing the HP All in One from accessing your computer Solution Try temporarily disabling the VPN before proceeding with the installation Q E E 7 x E pa Note The HP All in One functionality will be limited during VPN sessions 40 HP Photosmart 2570 All in One series continued The Printer Not Found screen appears during installation The Ethernet cable is not plugged in to the router switch or hub or the cable is defective Solution Try reinserting the cables Or if necessary try a different cable The HP All in One is assigned an AutolP address instead of DHCP Solution This indicates that the HP All in One is not connected properly to the network Check the following Make sure all cables are connected properly and securely If the cables are connected properly your access point router or home gateway may not be sending an address If this is the case you might need to reset the device e Make sure your HP All
54. ame with your HP All in One see the onscreen HP Image Zone Help that came with your software Clean the print cartridge contacts Clean the print cartridge contacts only if you get repeated messages on the color graphics display prompting you to check a print cartridge after you already have cleaned or aligned the print cartridges Before cleaning the print cartridge contacts remove the print cartridge and verify that nothing is covering the print cartridge contacts then reinstall the print cartridge If you continue to get messages to check the print cartridges clean the print cartridge contacts 2 E FA 2 lt c XI v 2 E n e 2 7 Make sure you have the following materials available e Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers User Guide 97 9 S EU 4 a T k fe gt i S Chapter 12 98 Ll Tip Coffee filters are lint free and work well for cleaning print cartridges s Distilled filtered or bottled water tap water might contain contaminants that can damage the print cartridges Caution Do not use platen cleaners or alcohol to clean the print cartridge contacts These can damage the print cartridge or the HP All in One To clean the print cartridge contacts 1 10 11 Turn on the HP All in One and open the print carriage access door The print carriage move
55. amp www hp com support Per 0 800 10111 The Caribb ee Philippines 63 2 867 3551 Chile 800 360 999 1800 1441 0094 rh 021 3881 4518 Polska 0 801 800 235 800 810 3888 3002 l a cl 808 201 492 Colombia Bogota 571 606 9191 Puerto Rico 1 877 232 0589 Rep blica Dominicana 1 800 711 2884 Colombia 01 8000 51 4746 8368 Costa Rica 0 800 011 1046 Cesk republika 261 307 310 Danmark 45 70 202 845 Ecuador Andinatel 1 999 119 Ecuador Pacifitel 800 711 2884 1 800 225 528 800 711 2884 Rom nia 21 315 4442 Poccna Mocksa 095 7973520 Poccna Cau lerep ypr 812 3467997 800 897 1444 Aaa gull Singapore 6 272 5300 Slovensko 2 50222444 South Africa international South Africa RSA 27 11 2589301 086 0001030 Rest of West Africa 351 213 17 63 80 Suomi 358 0 203 66 767 Sverige 446 0 77 120 4765 Switzerland 0848 672 672 Zn 02 8722 8000 Tnu 66 2 353 9000 71 89 12 22 wis Trinidad amp Tobago 1 800 711 2884 T rkiye 90 212 444 71 71 Y paiia 380 44 4903520 800 4910 Buail Au adl cal La United Kingdom 44 0 870 010 4320 United States 14800 474 6836 2532 5222 ues El Salvador 800 6160 Espa a 902 010 059 France 33 0 892 69 60 22 Deutschland 49 0 180 5652 180 EAAdda at To amp urepIK 30 210 6073603 EAAdda evt EM a 801 11 22 55 47 EAAd
56. ast time you used this menu f your HP All in One is directly connected to your computer the Scan To menu appears 3 Press w to highlight Memory Device and then press OK The HP All in One scans the image and saves the file to the memory card or storage device in the JPEG format 82 HP Photosmart 2570 All in One series Stop scanning gt To stop scanning press Cancel on the control panel Share a scanned image with friends and relatives You can share a scanned image with friends and family by sending it as an e mail attachment or by sending it using HP Instant Share Send as an e mail attachment You can save a scan to your computer where you can then send the scanned image in an e mail attachment For information on saving a scanned image see Scan an original to a computer For more information on sending the scanned image as an e mail attachment see the onscreen HP Image Zone Help that came with your software ueos Send using HP Instant Share You can easily share scanned images with friends and family using the HP Instant Share online service HP Instant Share enables you to send images to others as e mail upload photos to an online photo album or photo finishing service or send the images to a network connected HP All in One to print d Note Availability of the services described here varies by country region EA Some of the services described here might not be available in your country region In
57. ation on how to use the features available in the Embedded Web Server see the onscreen help within the Embedded Web Server To access Embedded Web Server help open the Embedded Web Server then click the Help link under Other Links on the Embedded Web Server Home tab User Guide 35 Chapter 4 cannot access the HP All in One control panel or you need to change an advanced option not available on the control panel ET Note Only use the Embedded Web Server to change network settings if you Access the Embedded Web Server You can only access the Embedded Web Server on a computer connected to an HP All in One on a network 1 Press Setup 2 Press w until Network is highlighted then press OK The Network Menu appears 3 Press OK then press OK again This selects the View Network Settings menu and then prints a configuration page for your HP All in One including the IP address You will use the IP address in the next step 4 Inthe Address box in your Web browser on your computer type the IP address of the HP All in One as shown on the network configuration page For example http 192 168 1 101 The Embedded Web Server Home page appears showing information for the HP All in One Note If you are using a proxy server in your browser you might need to EA disable it to access the Embedded Web Server 5 Ifyou need to change the language displayed in the Embedded Web Server do the following a Click the Settings tab
58. ccess the inside of the device to clear paper jams 10 Rear USB portConnect to a computer 11 Ethernet port Connect to a wired network 12 Power connection Control panel overview This section describes the functions of the various buttons lights and arrows on the HP All in One control panel 6 HP Photosmart 2570 All in One series Control panel features Label Name and Description 1 Color graphics display View menus photos and messages The color graphics display can be pulled up and angled for better viewing 2 Up arrow Navigate up through menu options move the viewing area up in zoom mode or navigate the visual keyboard 3 Attention light Indicates a problem occurred See the color graphics display for more information 4 Right arrow Increase values move the viewing area right in zoom mode navigate the visual keyboard or go forward when viewing photos on the color graphics display User Guide M9IAI9AQ e 2 S gt o Chapter 1 continued Label Name and Description 5 Down arrow Navigate down through menu options move the viewing area down in zoom mode or navigate the visual keyboard 6 Cancel Stop the current operation exit a menu or exit settings 7 Rotate Rotate the currently displayed photo on the color graphics display 90 degrees Subsequent presses continue to rotate the photo 90 degrees Note Rota
59. ce and when the replacement HP All in One arrives reattach your control panel faceplate You must attach your control panel faceplate to use the control panel functions on the replacement HP All in One User Guide 123 Chapter 14 To attach the control panel faceplate gt Make sure to align the faceplate over the buttons on the top of the HP All in One and snap it firmly into place Pack your HP All in One Complete the following steps once you have unplugged your HP All in One 1 If available pack the HP All in One for shipment by using the original packing materials or the packaging materials that came with your exchange device 1S Q 2 5 D D gt 2 xx E Q lt If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty 2 Place the return shipping label on the outside of the box 3 Include the following items in the box A complete description of symptoms for service personnel samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you can be reached during the day 124 HP Photosmart 2570 All in One series 15 Technical information This chapter provides information on accessing system re
60. cs display a 37 E fe D v 5 2 S 2 e fe D User Guide 67 Chapter 6 a e o 2 gt ke c a e e T n 68 HP Photosmart 2570 All in One series 7 Share your images with family and friends You can easily share your images with family and friends by using the HP Instant Share online service HP Instant Share lets you send images to your family and friends or if your HP All in One is network connected and registered with HP Instant Share receive images from others for viewing and printing To take full advantage of the HP Instant Share features available from the control panel of a network connected HP All in One you must set up HP Instant Share on your HP All in One If you installed the HP Image Zone software press the HP Instant Share button on the control panel of your network connected HP All in One to launch the setup wizard on a connected computer For more information on setting up HP Instant Share on your HP All in One and using any of the features described in this chapter see the onscreen HP Image Zone Help For more information on the HP Image Zone Help see Use the onscreen Help Send images to others You can easily send your images to family and friends by using the HP Instant Share free online service HP Instant Share lets you send thumbnail previews of your images to your family and friends e mail addresses They can pick up the full size images from the HP Instant Shar
61. ct qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy efficient office products otf ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency For more information on ENERGY STAR guidelines go to the following website www energystar gov Paper use This product is suited for the use of recycled paper according to DIN 19309 E e 1 2 Di a 3 E Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP website at www hp com go msds Customers without Internet access should contact their local HP Customer Care Center Recycling program HP offers an increasing number of product return and recycling programs in many countries as well as partnering with some of the largest electronic recycling centers throughout the world HP also conserves resources by refurbishing and reselling some of its most popular products This HP product contains lead in the solder that might require special handling at end of life As of July 1 2006 all newly manufactured products will contain lead free solder and components accordi
62. da arr K rrpo 800 9 2649 Guatemala 1 800 711 2884 TET TCR 2802 4098 Magyarorsz g 13821111 India 1 600 44 7737 Indonesia 62 21 350 3408 Ireland 1 890 923 902 0 9 830 4848 Nn Italia 848 800 871 Jamaica 1 800 711 2884 BA 0570 000511 BA ERO A 03 3335 9800 Uruguay 0004 054 177 Venezuela Caracas 58 212 278 8666 Venezuela 0 800 474 68368 Vi t Nam 84 88234530 121 25 TU t zi t E Di lt EU gt a n c o T e P Chapter 14 HP Quick Exchange Service Japan Li LC FRE do SHALL Fic god SA Cv S fade CB LT SC TERY fide BEL oCv S EIRE CHM Stew HP Quick Exchange Service23 mit fn Ee meL WEL 7 3 L EST PREETI ERR amp Ae BL AR BROT x7 BEV OHMIC EIKO ETD FY VRID HE CMTS E b HETT Ee 0570 000511 BLA 03 3335 9800 A DEEV AF LAMBA CR RORA HR R 2 A O4F B 9 00 2 6 4F 5 00 EC A OF Al 10 00 2 gt D44 5 00 ET MBABKO1IA1A 25 SARA x3 CADRE YR ROW DAPVTT RY A RELCOAT DNETF HAYRITEUH NIV LADARERE HIT LAB JEER LERTEXT CER 2 OR D R Choke DIT MR LEBAIL Rak P oC GEI AE L OED SEC a FACE ERRON E LOMME ko CHAN ET LIRE DABRVTT RH LIRE LOC THERE lt TZ S VS Hip SRE ORES 2T OET RXIAGBERCOomudmWcLlioc ENDAN ET IZOH EZI FETE LI AE TZ ET LEO ET o 1S 2 2 5 D
63. ded in the input tray when you align 2 Press Setup Press V until Tools is highlighted then press OK 4 Press w until Align Printer is highlighted then press OK The HP All in One prints a test page aligns the print head and calibrates the printer Recycle or discard the page e For information on aligning the printer by using the HP Image Zone software that came with your HP All in One see the onscreen HP Image Zone Help Clean the print cartridges Use this feature when the self test report shows streaking or white lines through any of the lines of color Do not clean print cartridges unnecessarily as this wastes ink and shortens the life of the print cartridges To clean the print cartridges from the control panel 1 Load letter or A4 unused plain white paper into the paper tray 2 Press Setup 3 Press WV until Tools is highlighted then press OK 4 Press w until Clean Print Cartridge is highlighted then press OK The HP All in One prints a page that you can recycle or discard If copy or print quality still seems poor after you clean the print cartridges try cleaning the print cartridge contacts before replacing the affected print cartridge For information on cleaning the print cartridge contacts see Clean the print cartridge contacts For information on replacing the print cartridges see Replace the print cartridges For information on cleaning the print cartridges by using the HP Solution Center software that c
64. der and thicker and always has 8 contacts on the end A phone connector has between 2 and 6 contacts Q A desktop computer or laptop with a connection to the Ethernet or wireless router d Note The HP All in One supports both 10 Mbps and 100 Mbps Ethernet EA networks If you are purchasing or have purchased a network interface card NIC make sure it can operate at either speed Q HP recommends Broadband Internet access such as cable or DSL Broadband Internet access is required if you want to access HP Instant Share directly from the device For more information on HP Instant Share see Share your images with family and friends Connect your HP All in One to the network An Ethernet port is provided on the back of your HP All in One 1 Remove the yellow plug from the back of the HP All in One Q 5 E o 7 x E PA 30 HP Photosmart 2570 All in One series 2 Connect the Ethernet cable to the Ethernet port on the back of your HP All in One 3 Connect the other end of the Ethernet cable to an available port on your Ethernet router switch or wireless router 4 Once you have connected the HP All in One to the network go to your computer to install the software See Install the software for a network connection Install the software for a network connection Use this section to install your HP All in One software on a Windows or Mac connected to a network Before you install the software make sure you have
65. e and other account information This protects your privacy if you ever choose to resell or give away your HP All in One HP Instant Share will no longer recognize the HP All in One as a registered device for sending and receiving images Tip If you choose this option accidentally register the HP All in One again using the same HP Passport account The device will be assigned the same device name as before The share destinations and settings are also reapplied HP Photosmart 2570 All in One series Use the copy features The HP All in One allows you to produce high quality color and black and white copies on a variety of paper types This chapter provides instructions for making a copy previewing a copy job selecting an area to crop and changing other copy settings s Tip Forthe best copy performance on standard copy projects set the paper 7M T size to Letter or A4 the paper type to Plain Paper and the copy quality to Fast This User Guide provides just a sampling of the copy features available to help you get started using your HP All in One to make copies Explore the onscreen HP Image Zone Help that came with your HP All in One software for information on all of the copy settings that your HP All in One supports For example the onscreen HP Image Zone Help provides information on copying mutliple page documents enhancing light areas of your copy and more For more information on the HP Image Zone Help see Use the onscre
66. e designed and tested with HP printers to help you easily produce great results time after time d Note HP cannot guarantee the quality or reliability of non HP ink Printer EA Service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty If an icon shows a hollow ink drop the print cartridge represented by that color icon has very little ink remaining and will need to be changed soon Replace the print cartridge when the print quality starts to degrade For more information on the ink level icons on the color graphics display see Color graphics display icons You can also check the estimated amount of ink remaining in your print cartridges from the computer If you have a USB connection between your computer and the HP All in One see the onscreen HP Image Zone Help for information on checking the ink levels from the Printer Toolbox e S EU 4 a T k fe gt S i E 90 HP Photosmart 2570 All in One series Print a self test report If you are experiencing problems with printing print a self test report before you replace the print cartridges This report provides useful information on several aspects of your device including your print cartridges 1 Load letter A4 or legal unused plain white paper into the paper tray 2 Press Setup to display the Setup Menu 3 Press w until Print Report is highlighted
67. e down Slide the stack of cards forward until it stops 3 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide inward against the stack of cards until it stops Do not overload the paper tray make sure the stack of cards fits within the paper tray and is no higher than the top of the paper width guide nu Q a T a D e T Be Load envelopes You can load one or more envelopes into the paper tray of your HP All in One Do not use shiny or embossed envelopes or envelopes that have clasps or windows d Note For specific details on how to format text for printing on envelopes EA consult the help files in your word processing software For best results consider using a label for the return address on envelopes To load envelopes 1 Remove all paper from the paper tray 2 Insert one or more envelopes into the far right side of the paper tray with the envelope flaps up and to the left Slide the stack of envelopes forward until it stops 1 Tip For more help on loading envelopes refer to the diagram engraved 7M inthe base of the paper tray 3 Squeeze and hold the tab on the top of the paper width guide then slide the paper width guide inward against the stack of envelopes until it stops Do not overload the paper tray make sure the stack of envelopes fits within the paper tray and is no higher than the top of the paper width guide 48 HP Photo
68. e is additional information hidden on the page The hidden information is indicated by dark blue text with an arrow You can view the hidden information by clicking the dark blue text e Some topics include animated videos that show you how to use a particular feature These animations are identified by a video camera icon followed by the words Show me how When you click the Show me how link text the animation runs in a new window Help toolbar The Help toolbar shown below contains buttons that enable you to move around the topics in the Help You can move backwards and forwards through topics that you have already viewed or you can click the Home button to return to the HP Image Zone help contents page User Guide 19 Chapter 2 e t 8 HU e Show Hide Back Forward ili Eo Home Print Options ii The Help toolbar also contains buttons for changing the way the onscreen Help appears on your computer screen For example if you need more room to view the help topics in the display area on the right you can hide the Contents Index and Search tabs by clicking the Hide button Finally the Print button enables you to print the page that is currently displayed on the computer screen If the Contents tab is visible on the left when you click Print the Print Topics dialog box appears You can choose to print just the topic you are currently viewing in the display area or you can print the curre
69. e only a grounded electrical outlet when connecting the device to a power source If you do not know whether the outlet is grounded check with a qualified electrician 3 Observe all warnings and instructions marked on the product 4 Unplug this product from wall outlets before cleaning 10 11 Do not install or use this product near water or when you are wet Install the product securely on a stable surface Install the product in a protected location where no one can step on or trip over the line cord and where the line cord will not be damaged If the product does not operate normally see the online Troubleshooting help No operator serviceable parts inside Refer servicing to qualified service personnel Use in a well ventilated area Use only with the power adapter supplied by HP Warning This equipment will be inoperable when main power fails Contents User Guide HP All in One OVOLVIQGW 5 iiic ro einen obras iai IR E FUP op P lan 5 The HP All in One at a glance essen nemen een 5 Control panel OVerVieW e 6 Menu OVENVIGW E est 9 Enter text and Symbols 1 ret rrt EH PSU RP RENE nas 12 Use the HP Image Zone software 13 Find more information 5 agr ons E URIRR Der e PE Maso RAM Ro Rte Eaa 15 Sources of informalilori reciente titer ne eriari airian ane En ek nada 15 Use the onscreen Help
70. e onscreen Help General network settings The following table describes the general network settings shown on the network configuration page Parameter Description Network Status Status of the HP All in One e Ready The HP All in One is ready to receive or transmit data e Offline The HP All in One is not currently connected to the network Active Network mode of the HP All in One connection type e Wired The HP All in One is connected by Ethernet cable to an IEEE 802 3 network e None There is no network connection URL The IP address of the Embedded Web Server Note You will need to know this URL when you try to access the Embedded Web Server Firmware The internal networking component and device firmware revision Revision code Note If you call HP Support depending on the problem you might be asked to provide the firmware revision code Hostname The TCP IP name assigned by the installation software to the device By default this is the letters HP followed by the last 6 digits of the Media Access Control MAC address Admin Status of the administrator s password for the Embedded Web Password Server e Set Password is specified You must enter the password to make changes to the Embedded Web Server parameters e Not Set No password is set A password is not required for making changes to the Embedded Web Server parameters dnjas PT VETT mDNS Rendezvous is used with local a
71. e print cartridge protector 2 Slide the print cartridge into the print cartridge protector at a slight angle and snap it securely into place To remove the print cartridge from the print cartridge protector gt Press down and back on the top of the print cartridge protector to release the print cartridge then slide the print cartridge out of the print cartridge protector Align the print cartridges The HP All in One prompts you to align cartridges every time you install or replace a print cartridge You can also align the print cartridges at any time from the control panel or by using the HP Image Zone software on your computer Aligning the print cartridges ensures high quality output Use this feature when the self test report shows streaking or white lines through any of the blocks of color If you still have print quality problems after aligning the printer try cleaning the print head using the procedure described in Clean the print cartridges If print quality problems persist after aligning and cleaning contact HP customer support o e zu q a I LE 5 gt S 96 HP Photosmart 2570 All in One series To align the printer from the control panel 1 Load letter or A4 unused plain white paper into the paper tray the print cartridges the alignment will fail Load unused plain white paper into the input tray and then try the alignment again ET Note If you have colored paper loa
72. e server when it is convenient for them rather than wait for large images to download from their e mail provider Tip You can also use HP Instant Share to send documents like a fax C7 machine Scan the document from the glass and then use HP Instant Share to send it to the recipient s e mail address If a friend or family member has a network connected HP device that is registered with HP Instant Share you can also send images directly to their HP device to print Additionally you can upload images to an online photo album or to a photo finishing service where you can order professional quality prints of your images n gt E z oO lt fe 3 w vo oO 2 2 Note Availability of the services described here varies by country region EA Some of the services described here might not be available in your country region To send images gt Start by pressing the HP Instant Share button on the control panel of your HP All in One Then follow the onscreen instructions Receive images from others If your HP All in One is network connected and registered with HP Instant Share other HP Instant Share users can send images directly to your HP All in One Depending on the permissions you set up for receiving images the images are either User Guide 69 o te E gt o lt wn Chapter 7 stored on the server for you to review before printing or they automatically print when
73. ebsite also provides answers to frequently asked questions Paper troubleshooting 112 To help avoid paper jams only use paper types that are recommended for your HP All in One For a list of recommended papers see the onscreen HP Image Zone Help or go to www hp com support Do not load curled or wrinkled paper or paper with bent or torn edges into the paper tray For more information see Avoid paper jams Paper has jammed the HP All in One Solution If paper does become jammed in your device follow these instructions to clear the paper jam 1 Press in the tab on the rear clean out door to remove the door Caution Clearing a paper jam from the top or front of the HP All in One can damage the print mechanism Whenever possible access and clear paper jams through the rear clean out door HP Photosmart 2570 All in One series 2 Gently pull the paper out of the rollers ZN Caution lf the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might remain inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur 3 Replace the rear clean out door Gently push the door forward until it snaps into place 4 Press OK to continue the current job d Note If the paper is still jammed see the onscreen Troubleshooting Help EA that came with your HP Image Zone software Print cartridge troubles
74. echnical information copy specifications 127 environmental specifications 128 memory card specifications 127 paper sizes 125 paper specifications 125 paper tray capacities 125 physical specifications 128 power specifications 128 print margin specifications 126 print specifications 126 scan specifications 128 system requirements 125 weight 128 telephone numbers customer support 119 total packets received 802 3 wired 39 total packets transmitted 802 3 wired 39 transparencies load 49 troubleshoot about setup 102 blocked carriage 107 hardware setup 102 incorrect measurements 104 jams paper 107 112 language display 104 network setup 40 operational tasks 112 overview 101 paper 112 print cartridges 104 113 printer not found 40 Readme file 102 resources 15 setup 102 software installation 107 TCP IP 40 USB cable 103 U uninstall software 110 up arrow 7 upgrade to network 33 URL 37 USB cable installation 103 USB port speed 24 V videos action photos 63 print 63 print selected 59 select 55 view 54 view photos and videos 54 slideshow 54 visibility Bluetooth 40 visual keyboard 12 HP Photosmart 2570 All in One series Index W warranty 117 Webscan 27 wired connection icons 9 wireless router 30 X xD memory card 51 Z zoom button 8 buttons 57 photos 57 User Guide 137 138 HP Photosmart 2570 All in One series 2005 Hewlett Packard Development Company L P Electronic Edition
75. emove and EA clean each print cartridge one at a time Do not leave a print cartridge outside the HP All in One for more than 30 minutes 4 Place the print cartridge on a piece of paper with the ink nozzles facing up Lightly moisten a clean foam rubber swab with distilled water 6 Clean the face and edges around the ink nozzle area with the swab as shown below e 2 3 gt 2 lt c XI v 2 E n e 2 7 User Guide 99 Chapter 12 1 Nozzle plate do not clean 2 Face and edges around the ink nozzle area N Caution Do not clean the nozzle plate 7 Allow the ink nozzle area to dry for approximately ten minutes 8 Slide the print cartridge back into the slot Push the print cartridge forward until it clicks into place 9 Repeat if necessary for the other print cartridge 10 Gently close the print carriage access door and plug the power cord into the back of the HP All in One o e ES lt a lt LE gt G fe S z 100 HP Photosmart 2570 All in One series 13 Troubleshooting information This chapter contains troubleshooting information for the HP All in One Specific information is provided for installation and configuration issues and some operational topics For more troubleshooting information see the onscreen HP Image Zone Help that came with your software For more information see Use the onscreen Help E Em c a z
76. en Help Make a copy Chang User Guide You can make quality copies from the control panel To make a copy from the control panel 1 Load paper in the paper tray 2 Load your original print side down on the right front corner of the glass 3 Doone ofthe following Press Start Copy Black to initiate a black and white copy job Press Start Copy Color to initiate a color copy job A Note If you have a color original pressing Start Copy Black produces a EA black and white copy of the color original while pressing Start Copy Color produces a full color copy of the color original e the copy settings You can customize the copy settings of the HP All in One to handle nearly any task When you change copy settings the changes are for the current copy job only You must set the changes as defaults for the settings to apply to all future copy jobs To change the copy settings for the current job only 1 Press Copy Menu 2 Press the number button that corresponds to the setting you want to change Select from the following options 1 Number of copies 2 Copy Preview 3 Reduce Enlarge 73 do9 Chapter 8 Crop Paper Size Paper Type Copy Quality Lighter Darker Enhancements Set New Defaults 3 Press the w to highlight the appropriate setting and then press OK 4 After all applicable settings have been changed press Start Copy Color or Start Copy Black to initiate the copy
77. ene neenon ueritate aae Fu vaina ire 124 Technical informatlon n n n bot aaaea ui aaa qi acies 125 System requirements iieri etie nette eh Ea eR Ene Ree ADDE R A sadcsdeeaesss dios 125 Paper specifications o trente sentent Oni te etel stots 125 Print SP CINCATIONS 4352200082 dater 126 Copy specifiCatiOns irr terre ttn EH ERR er e ei rr RE ives 127 Memory card specifications enne 127 Scan specifications sss ene enn eene ennemis 128 Physical SpecifICatiOns eio e aba E dede encre 128 Power SpecifiCatlons RP 128 Environmental specifications 128 Additional specifications eene 128 Environmental product stewardship program 129 Regulatory MOtCeS ec Renato tant era ere Ou ets ee 130 Declaration of conformity European Economic Area 132 HP Photosmart 2570 All in One series Contents User Guide HP Photosmart 2570 All in One series 4 HP All in One overview You can control your HP All in One by the control panel on your HP All in One or with the HP Image Zone software installed on your computer This guide describes how to use the HP All in One control panel to make a copy print photos from a memory card or storage device It also describes how to print from a software application how to maintain and troubleshoot your
78. eo you want to print appears on the color graphics display and then press OK Press Photo Menu Press V until Special Features is highlighted Press OK then press OK again S This displays the Special Features menu and then selects Video Action Prints Press Photo Menu again to return to the photo display Print panoramic photos User Guide You can print panoramic photos from the control panel of your HP All in One To print a panoramic photo 1 2 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port Press lt or gt until the panoramic photo you want to print appears on the color graphics display and then press OK Press Photo Menu The Photo Menu appears Press V until Special Features is highlighted Press OK then press OK again This displays the Special Features menu and then selects Panorama Prints The Load Paper message appears Load 10 x 30 cm 4 x 12 inch panorama photo paper print side down in the paper tray and then press OK For more information on loading panorama photo paper see Load postcards Hagaki or HP Panorama photo paper Press Photo Menu again to return to the photo display 63 Uv 3 a e D v 5 2 S 2 e fe D Chapter 6 Print passport photos You can print passport photos from the control panel of your HP All in One To print passport photos 1 Insert a memory card into the appr
79. er 2 Contents Index and Search tabs The Contents Index and Search tabs enable you to find any topic in the HP Image Zone Help e Contents The Contents tab provides a top down view of the topics in the Help similar to the table of contents in a book This is a useful way to find all the information provided about a single feature such as printing photos For information on tasks and features available from the control panel of your HP All in One open the 2570 series Help near the bottom of the list Fortroubleshooting information about your HP All in One open the Troubleshooting and support book and then open the 2570 series Troubleshooting book The other books listed on the Contents tab provide information on using the HP Image Zone software to complete tasks on your HP All in One Sections that contain subtopics are indicated in O the list by a book icon To view a list of the subtopics within a book click the sign next to t the book icon The sign changes to a sign il when the section is already expanded To view g the information in a topic click the book name or T 3 topic name on the Contents tab The selected topic appears in the display area on the right c E pm o D E ns e Index The Index tab provides an alphabetical list of index entries relevant to the topics in the HP Image Zone Help You can use the scroll bar on the right side o
80. erating humidity range 20 to 80 RH non condensing e Non operating Storage temperature range 40 to 60 C 40 to 140 F In the presence of high electromagnetic fields it is possible the output from the HP All in One might be slightly distorted HP recommends using a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields Additional specifications Memory 8 MB ROM 32 MB DRAM If you have Internet access you can get acoustic information from the HP website Go to www hp com support 128 HP Photosmart 2570 All in One series Environmental product stewardship program This section provides information on protecting the environment ozone production energy consumption paper use plastics material safety data sheets and recycling programs Protecting the environment Hewlett Packard is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment For more information visit HP s Commitment to the Environment website at www hp com hpinfo globalcitizenship environment index html Ozone production This product generates no appreciable ozone gas O3 Energy consumption Energy usage drops significantly while in ENERGY STAR mode which saves natural resources and saves money without affecting the high performance of this product This produ
81. ers for all the print cartridges your device supports by doing the following e For Windows users In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox Click the Estimated Ink Levels tab and then click print cartridge Ordering Information e For Mac users OS 10 1 and later In the HP Image Zone click the Devices tab In the Select Devices area click the icon for your HP All in One In the Device Options area click Settings and then choose Maintain Printer If prompted select your HP All in One and then click Utilities From the pop up menu choose Supplies e For Mac users OS 9 In the HP Director click Settings and then choose Maintain Printer The Select Printer window opens Choose the appropriate tab depending on how you connected your HP All in One then select your device and click Utilities From the pop up menu choose Supplies User Guide 85 2 Q a 7 E T Le e Chapter 11 Additionally you can contact a local HP reseller or go to www hp com support to confirm the correct print cartridge reorder numbers for your country region To order print cartridges for your HP All in One go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Order accessories To order accessories for your HP All in One such as a Bluetooth printer adapte
82. es not change the appearance of photos on the color graphics display or the actual image file on the memory card Adaptive Lighting is turned off by default a 7 E fe D v 5 2 S a e e 7 7 Date Stamp Lets you print the date and time or date only on top of each image The date and time are determined by the EXIF tags that are stored when the image is captured or modified The date and time will not appear on the color graphics display It only appears on the photo when printed Date Stamp is turned off by default 8 Video Lets you enhance a video frame when printing The Enhancement enhancements are automatically made by your HP All in One It does not change the appearance of video frames on the color graphics display or the actual video file Use of this option might affect the amount of time it takes to print the selected video frames Video Enhancement is turned off by default 9 Set New Defaults Lets you save the current Print Options settings as the new defaults 5 Make the change to the setting and then press OK 6 Press Photo Menu again to return to the photo display Save photos to your computer After you take photos with your digital camera you can print them immediately or save them to your computer To save them to your computer you can remove the User Guide 65 0 e o gt D c Y E e fe a Chapter 6 66 memory card from the camera and in
83. etooth 39 device name Bluetooth 40 device update about 113 Mac 115 Windows 114 digital camera connect 52 PictBridge 52 digital camera connect 53 DNS server 802 3 wired 39 documents edit scanned 83 scan 81 down arrow 8 DPOF file 62 E e mail images HP Instant Share 69 Easy Print Wizard 58 edit photos 56 57 Embedded Web Server access using web browser 36 password settings 37 setup wizard 36 enter text 12 envelopes load 48 Environmental product stewardship program 129 environmental specifications 128 EWS See Embedded Web Server F faceplate attach 124 FCC statement 130 firmware version 37 front USB port 51 133 G gateway default setting 38 general information configuration page 37 glass clean 89 load original 43 greeting cards load 49 H Hagaki load 47 hardware address 802 3 wired 38 hardware setup troubleshoot 102 help other resources 15 use onscreen Help 16 hostname 37 HP All in One overview 5 prepare to ship 122 HP Image Zone overview 13 HP Instant Share configure 71 e mail 67 83 features 69 icons 9 menu 11 online albums 67 quality prints 67 receive images 69 scanimages 83 sendascan 83 send images 67 69 83 send to a device 83 HP Solution Center missing icons 109 l images crop 57 edit scanned 83 print automatically HP Instant Share 70 receive from HP Instant Share 69 rotate 57 scan 81 send a scan 83 134 send using HP Instant Share 69 share 69
84. etwork connection If you first install your HP All in One with a USB connection you can later change to an Ethernet network connection If you already understand how to connect to a network you can use the general directions below For more detailed instructions on connecting a HP All in One to a network see Wired network setup To change a USB connection to a wired Ethernet connection 1 Unplug the USB connection from the back of your HP All in One 2 Connectan Ethernet cable from the Ethernet port on the back of the HP All in One to an available Ethernet port on the router switch or wireless router 3 Runtheinstallation CD choose Add a Device then choose Through the network For more information see Install the software for a network connection 4 Windows only When the installation is complete open Printers and Faxes in the Control Panel and delete the printers from the previous USB installation Manage your network settings You can manage network settings for the HP All in One through the HP All in One control panel as described in the next section Additional advanced settings are available in the Embedded Web Server a configuration and status tool you access from your Web browser using an existing network connection to the HP All in One For more information see Use the Embedded Web Server Change basic network settings from the control panel The HP All in One control panel enables you to perform a variety of network
85. f SSS the list to view the different entries or you can begin typing keywords in the text box above the list As you type the list of index entries automatically advances to the entries that begin with the letters you type When you see an index entry that seems to be related to the information you are trying to find double click the index entry fthere is only one topic in the Help associated with that index entry that topic appears in the display area on the right fthere are many applicable topics the Topics Found dialog box appears Double click any topic listed in the dialog box to view it in the display area e Search The Search tab enables you to search the entire Help system for specific words Such as borderless print J Tip If any of the words you are entering are fairly common such as A print in the borderless print example you might want to place 18 HP Photosmart 2570 All in One series quotation marks around the combination of words for which you are searching This limits your search so that the results are more relevant to the information you need Instead of returning all topics that contain either the word borderless or the word print the search will only return topics that contain the phrase borderless print After entering your search criteria click List Topics to view all the Help topics that contain the words or phrases you entered The results are listed in a three column
86. fo 2 Q Many issues are caused when the HP All in One is connected to the computer using a USB cable before the HP All in One software is installed on the computer If you connected the HP All in One to your computer before the software installation screen prompts you to do so you must follow the steps below Troubleshooting common setup issues Disconnect the USB cable from the computer Uninstall the software if you have already installed it Restart your computer Turn off the HP All in One wait one minute then restart it Reinstall the HP All in One software IRUN Caution Do not connect the USB cable to the computer until prompted by the software installation screen For information about uninstalling and reinstalling the software see Uninstall and reinstall the software See the list below for information on topics covered in this chapter Additional troubleshooting topics in this User Guide e Setup troubleshooting Contains information on hardware setup and software installation troubleshooting e Operational troubleshooting Contains information on issues that might occur during normal tasks when using the HP All in One features e Device update Based on advice from HP customer support or a message on the color graphics display you might access the HP support website to retrieve an upgrade for your device This section contains information about updating your device e Network Troubleshooting See Net
87. follo wing Product S pecifica tions Safety IEC 60950 1 2001 EN 60950 1 2001 IEC 60950 1999 3 edition EN 60950 1999 3 edition IEC 60825 1 Edition 1 2 2001 EN 60825 1 A11 A2 A1 2002 Class 1 Laser Led UL 60950 1 2003 CAN CSA 22 2 No 60950 01 03 UL 60950 1999 3 Edition NOM 019 SFCI 1993 AS NZS 60950 2000 GB4943 2001 CISPR 22 1997 EN 55022 1998 Class B CISPR 24 1997 A1 A2 EN 55024 1998 A1 2001 A2 2003 IEC 61000 3 2 2000 EN 61000 3 2 2000 IEC 61000 3 3 A1 2001 EN 61000 3 3 A1 2001 AS NZS CISPR 22 2002 CNS13438 1998 VCCI 2 FCC Part 15 Class B ICES 003 Issue 2 GB9254 1998 Supplementar y Informati on The product herewith complies with the requirements of the Low Voltage Directive 73 23 EC the EMC Directive 89 336 EC and carries the CE marking accordingly The product was tested in a typical configuration For regulatory purpose this product is assigned a Regulatory Model Number RMN This number should not be confused with the product name or number Z p c E c Oo o T San Diego California USA March 2005 European Contact for regulatory topics only Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 D 71034 B blingen Germany FAX 49 7031 14 3143 132 HP Photosmart 2570 All in One series Index Symbols Numerics 10 x 15 cm photo paper load 47 4x6 inch photo paper load 47 802 3 wired configuration page 38 A A4 paper load 45 accessorie
88. for ordering Asia Pacific except 65 272 5300 for Japan Australia 1300 721 147 Europe 49 180 5 290220 Germany 44 870 606 9081 U K New Zealand 0800 441 147 HP Photosmart 2570 All in One series continued Country region Number for ordering South Africa 27 0 11 8061030 U S and Canada 1 800 HP INVENT 1 800 474 6836 9 EY Qa 4 i T teh 2 User Guide 87 Chapter 11 2 Q Q 7 w T s 88 HP Photosmart 2570 All in One series 12 Maintain your HP All in One The HP All in One requires little maintenance Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear You will also need to replace align or clean your print cartridges occasionally This chapter provides instructions for keeping your HP All in One in top working condition Perform these simple maintenance procedures as necessary Clean the HP All in One To ensure that your copies and scans remain clear you might need to clean the glass and lid backing You might also want to dust the exterior of the HP All in One Clean the glass Dirty glass from fingerprints smudges hair and dust slows down performance and affects the accuracy of features such as Fit to Page 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the glass with a soft cloth or sponge slightly moistened with a
89. g the Crop setting from the Copy Menu Selecting the Crop setting initiates a scan and displays a preview of the original on the color graphics display Cropping changes the dimensions of the image thus decreasing its physical size 1 Tip You can resize the cropped image by changing the Reduce Enlarge setting Use Fill Entire Page to make a borderless copy of the cropped image Use Fit to Page to make a copy with borders Enlarging a cropped image might affect print quality depending on the resolution of the image To crop an image from the control panel Press Copy to display the Copy Menu Press V until Crop is highlighted then press OK Use the arrow keys to set the position of the upper left corner of the crop area Press OK Use the arrow keys to set the position of the lower right corner of the crop area Press OK The cropped image is displayed on the color graphics display DA EN do5 Stop copying gt To stop copying press Cancel on the control panel User Guide 75 Chapter 8 76 HP Photosmart 2570 All in One series O Print from your computer The HP All in One can be used with any software application that allows printing The instructions vary slightly depending on whether you are printing from a Windows computer or a Mac Make sure you follow the instructions for your operating system in this chapter In addition to the printing capabilities described in this chapter you can print image
90. ginal refer to the guides along the front and right edges of the glass 2 Close the lid s Tip You can copy or scan oversized originals by completely removing the s lid from your HP All in One To remove the lid lift the lid to the open T position grasp the sides of the lid and then pull the lid upward Your HP All in One functions normally with the lid removed Replace the lid by inserting the hinges back into the appropriate slots User Guide 43 nu Q a T a D e T Be Chapter 5 Choose papers for printing and copying You can use many types and sizes of paper in your HP All in One Review the following recommendations to get the best printing and copying quality Whenever you change paper types or sizes remember to change those settings Recommended papers If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing If you are printing photos for example load glossy or matte photo paper in the paper tray If you are printing a brochure or presentation use a type of paper specifically designed for that purpose For more information about HP papers see the onscreen HP Image Zone Help or go to www hp com support inkjet media At this time this portion of the site is available in English only For support for the HP Photosmart 2570 All in One series go to www hp com support To purc
91. harges will apply In some cases per minute per half minute or a flat fee per single incident might also apply For phone support in Europe please check for the details and conditions of phone support in your country region by going to www hp com support Alternatively you can ask your dealer or call HP at the phone number provided in this guide m 2 2 E D D gt z un gt a I As part of our constant efforts to improve our phone support service we advise you to check our website on a regular basis for new information regarding service features and delivery 120 HP Photosmart 2570 All in One series User Guide www hp com support 61 56 45 43 Aja 4 1588 3003 Argentina Buenos Aires 54 11 4708 1600 Luxembourg 900 40 006 Argentina 0 800 555 5000 Luxemburg 900 40 007 yas 1300 721 147 Malaysia 1800 805 405 ustralia out of warranty 1902 910 910 z z sterreich 43 1 86332 1000 Mexico Mexico City 55 5258 9922 0810 0010000 Mexico 01 800 472 68368 in country 7 22 404747 800 171 sal A Nederland 0900 2020 165 Belgi 070 300 005 Belgique 070 300 004 New Zealand 0800 441 147 Brasil Sao Paulo 55 11 4004 7751 Nigeria 1 3204 999 Brasil 0 800 709 7751 Norge 46 0 77 120 4765 Canada Mississauga Area 905 206 4663 Panama 1 800 711 2884 Canada 1 800 474 6836 Paraguay 009 800 54 1 0006 Central America
92. hase HP papers go to www hp com learn suresupply Papers to avoid 44 Using paper that is too thin paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that is too thick may not feed correctly and cause the paper to jam Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely HP does not recommend printing to the following papers e Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices e Highly textured stock such as linen It might not print evenly and the ink can bleed into these papers e Extremely smooth shiny or coated papers not specifically designed for your HP All in One They can jam the HP All in One or repel the ink HP Photosmart 2570 All in One series e Multi part forms such as duplicate and triplicate forms They can wrinkle or get stuck and the ink is also more likely to smear e Envelopes with clasps or windows They can get stuck in the rollers and cause paper jams Depending on your country region some of these papers might not be available HP does not recommend copying to the following papers e Any size paper other than those listed in the technical specifications chapter of your printed User Guide e Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices e Envelopes e Multiple part forms or l
93. he On button 3 For more information go to www hp com support This website offers technical support drivers supplies and ordering information 4 Ifyou are still experiencing problems and need to speak with an HP Customer Support Representative do the following a Have the specific name of your HP All in One as it appears on the control panel available b Print a self test report For information on printing a self test report see Print a self test report c Make a color copy to have available as a sample printout Be prepared to describe your problem in detail e Have your serial number and service ID ready For information on how to access your serial number and service ID see Access your serial number and service ID 5 Call HP Customer Support Be near your HP All in One when you call x TU E EN EY Ej E et lt E gt a 4 c T T e e Access your serial number and service ID You can access important information by using the Info Menu of your HP All in One 333 Note If your HP All in One is not turning on you can view the serial number by looking at the top sticker above the rear USB port The serial number is the 10 character code in the upper left corner of the sticker 1 Press OK and Copy Menu at the same time The Info Menu appears 2 Press gt until Model Number appears and then press OK The service ID appears below the model number Write down the complete service ID 3 Press
94. he other sections listed provide information on using the HP Image Zone software to complete tasks on your HP All in One e The center pane provides a top down view of the topics in the section selected in the left pane similar to the table of contents in a book This is a useful way to find all the information provided about a single feature such as printing photos Display area The display area in the right pane displays the Help topic you select in the center pane Help topics include descriptive text step by step instructions and illustrations if applicable e Many topics in the HP Image Zone Help include information about how to use a feature from the control panel on the HP All in One as well as from the HP Image Zone software on the Mac Use the scroll bars to the right of the display area to User Guide 21 c 2 E pm o E D E rs Chapter 2 22 view all the content in a particular topic Sometimes important information is not visible in the window without scrolling e Topics often include links or references to other topics in the Help system where you can find additional information Ifthe related topic appears in the same section of the Help the topic automatically opens in the display area Ifthe related topic appears in a different section of the Help the current topic provides a reference telling you which section to choose from the left navigation pane You can either locate
95. his section might vary in content depending on EA your computer s operating system and which applications you set up as scan destinations in the HP Image Zone If you have OS X v 10 2 3 or higher you will use HP Scan Pro instead of HP Scan For more information see the HP Scan Pro section in the HP Image Zone Help 1 Load your original print side down in the right front corner of the glass 2 Press Start Scan if it is not already lit f your HP All in One is directly connected to a computer with a USB cable the Scan To menu appears on the color graphics display Skip to step 4 If your HP All in One is network connected the Scan Menu appears on the color graphics display Continue to the next step User Guide 81 Chapter 10 3 If your HP All in One is connected to one or more computers on a network do the following a Press w until Select Computer is highlighted then press OK The Select Computer menu appears listing computers connected to the HP All in One d Note The Select Computer menu might list computers with a USB EA connection in addition to those connected through the network b Press OK to select the default computer or use the arrow buttons to highlight a different computer and then press OK The Scan To menu appears listing destinations including applications for anything you scan 4 Press OK to select the default application to receive the scan or use the arrow buttons to highlight a different ap
96. hooting If you are experiencing problems with printing you might have a problem with one of the print cartridges Try the following 1 e nod Remove a print cartridge to make sure the plastic tape has been removed If it is still covering the ink nozzles gently remove the plastic tape by using the pink pull tab Do not touch the ink nozzles or the copper colored contacts Reinsert the print cartridge Repeat steps 1 and 2 for the other print cartridge If the problem persists print a self test report to determine if there is a problem with the print cartridges This report provides useful information about your print cartridges including status information If the self test report shows a problem clean the print cartridges If the problem persists clean the copper colored contacts of the print cartridges If you are still experiencing problems with printing determine which print cartridge is experiencing the problem and replace it For more information on how to print a self test report and clean the print cartridges see Maintain your HP All in One Device update In order to keep your HP All in One running smoothly with the most advanced technology available you can retrieve device updates for your HP All in One from the HP support website and install them using the Device Update Wizard Also you User Guide 113 E Em c 1 0 7 fo 2 Q Chapter 13 might need to install device upda
97. hotos to your computer emm e emen 65 Share photos with friends and relatives 67 Share your images with family and friends 69 Send images to others usine sine ressentent 69 Receive images from others eeseeeesc iine nnne i nene a ined de auk 69 Print to your HP All in One from a remote location 70 Configure HP Instant Share ss 71 Use the copy Teatures reoopiiacin slo de isa 3 MAKE a COPY em 73 Change the copy Settings coiii iniii 73 Preview your copy JOD reete Fo Fr Site bei ia inna ete erri tees ka Rte P aaaeaii 74 Make a borderless copy of a photo 75 1 10 11 12 13 14 15 Crop E Too gTo arzt M fu 75 LOP COPYING M 75 Print from your computer ses cte ice pete set det de dei sec ia 77 Print from a software application 77 Change the print settings surnomme e teet ta cerni re rende 78 Stopa print JOD 0 rer REIHE RE EI ner seen E O EEEa AEO ERREGEEN 79 Use the scan featutes iiid be etc edede esiste o dedos tipa 81 S Ie IE I meme 81 Share a scanned image with friends and relatives 83 Printa scanned Iriage cicer crece rentes dar e rase hope vat dee adn EERE 83 Edit a sca nned Image eater itecto va Senes n pet eR EXER d gae stresse 83 0 1 0 ES ASE 0 rr me 85 Order paper transparenc
98. ing fibers When debris gets on the print cartridges it can cause ink streaks and smudges on printed pages Ink streaking can be corrected by cleaning around the ink nozzles as described here d Note Clean the area around the ink nozzles only if you continue to see EA streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the control panel or the HP Solution Center For more information see Clean the print cartridges Make sure you have the following materials available e Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers d Tip Coffee filters are lint free and work well for cleaning print cartridges s e Distilled filtered or bottled water tap water might contain contaminants that can damage the print cartridges Caution Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections To clean the area around the ink nozzles 1 Turn on the HP All in One and open the print carriage access door The print carriage moves to the far right side of the HP All in One 2 Wait until the print carriage is idle and silent and then unplug the power cord from the back of the HP All in One 3 Lightly press down on the print cartridge to release it and then pull it toward you out of the slot d Note Do not remove both print cartridges at the same time R
99. inter sharing Windows If your computer is on a network and another computer on the network is connected to the HP All in One by using a USB cable you can use that device as your printer using Windows printer sharing The computer connected directly to the HP All in One acts as the host for the printer and has full feature functionality Other computers on the network which are referred to as clients have access only to the print features All other functions must be performed on the host computer For more information on enabling Windows printer sharing refer to the user guide that came with your computer or the Windows onscreen Help Use printer sharing Mac If your computer is on a network and another computer on the network is connected to the HP All in One with a USB cable you share that device using printer sharing Other computers on the network which are referred to as clients have access only to the print features All other functions must be performed on the host computer To enable printer sharing 1 On the client and host computers do the following a Select System Preferences in the Dock The System Preferences window appears b Select Sharing c Fromthe Services tab click Printer Sharing 2 Onthe host computer do the following a Select System Preferences in the Dock The System Preferences window appears b Select Print amp Fax c Click the check box next to Share my printers with other computers zu a
100. is highlighted then press OK 3 Doone ofthe following Press OK to accept the preview and return to the Copy Menu Press gt to rescan the original HP Photosmart 2570 All in One series Make a borderless copy of a photo You can make borderless copies on both large and small photo papers For the best quality when copying a photo load photo paper in the paper tray and change your copy settings for the correct paper type and photo enhancement 1 Load photo paper in the paper tray You can load up to 10 x 15 cm 4 x 6 inch photo paper without tabs into the photo tray Larger size photo paper however must be loaded in the main tray 2 Load your original photo print side down on the right front corner of the glass Position the photo on the glass so the long edge of the photo is along the front edge of the glass Press Copy Menu to display the Copy Menu Press V to highlight Reduce Enlarge then press OK Press V to highlight Fill Entire Page then press OK Press Start Copy Black or Start Copy Color The HP All in One makes a borderless copy of your original photo as shown below oak w 1 Tip Ifthe output is not borderless then set the paper size to the Pis appropriate borderless paper size set the paper type to Photo Paper 7 andthen try again For more information on changing copy settings see Change the copy settings Crop an original Before copying an original you might want select an area to copy usin
101. izes QR 3 Use the arrow buttons to move the image display to view the approximate area of the photo that will print 4 Press OK to select the photo and exit zoom mode while retaining the zoom settings for printing A check mark appears next to the selected photo 5 Press Start Copy Color or Start Copy Black to print the selected photo Print photos using a proof sheet A proof sheet is a simple and convenient way to select photos and make prints directly from a memory card or storage device without the need for a computer A proof sheet which might be several pages long shows thumbnail views of photos stored on the memory card The file name index number and date appear under User Guide 59 0 e gt D Y E n Chapter 6 each thumbnail Proof sheets are also a quick way to create a printed catalog of your photos d Note You cannot print a proof sheet of photos on a camera in PictBridge EA mode The camera must be in storage mode For more information see Connect a storage device Printing photos from a proof sheet is done in three steps printing a proof sheet completing the proof sheet and scanning the proof sheet Print a proof sheet The first step in using a proof sheet is to print it from the HP All in One 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press Proof Sheet and then press OK This
102. king Readme e n Mac OS 9 or OS X you can access the Readme file by double clicking the icon located in the top level folder of the HP All in One software CD ROM Setup troubleshooting This section includes installation and configuration troubleshooting tips for some of the most common issues associated with hardware software and HP Instant Share features of the HP All in One Hardware setup troubleshooting This section includes installation and configuration troubleshooting tips for some of the most common issues associated with hardware setup and software installation My HP All in One does not turn on Solution Make sure each of the power cords is firmly connected and wait a few seconds for the HP All in One to turn on If this is the first time you have turned on the HP All in One it can take up to a minute to turn on Also if the HP All in One is plugged in to a power strip make sure the power strip is turned on 102 HP Photosmart 2570 All in One series E fe c E o 2 7 E Q 1 Power connection 1 2 Power connection 2 3 Grounded power outlet I connected the USB cable but am having problems using the HP All in One with my computer Solution You must first install the software that came with your HP All in One before connecting the USB cable During installation do not plug in the USB cable until prompted by the onscreen instructions Connecting the USB cable bef
103. l video frames to print to your computer 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press lt or gt to scroll to the video file you want to select Note The first frame of a video appears on the color graphics display EA with the video icon at the bottom of the frame e Press A or V to scroll to the frame you want to select 4 Press OK to select the frame currently shown on the color graphics display A check mark appears next to the selected frame 5 Repeatthe previous steps to select up to 10 video frames Deselect photos and videos You can deselect individual photos and videos or deselect all photos and videos located on a memory card or storage device 23 Doone of the following Press OK to deselect the currently selected photo or video shown on the color graphics display Press Cancel to deselect all photos and videos and return to the idle screen User Guide 55 Chapter 6 Deselect individual video frames gt Press OK to deselect the currently selected video frame shown on the color graphics display Edit photos The HP All in One offers several basic editing controls that you can apply to the image currently displayed on the color graphics display These controls include brightness adjustment special color effects cropping rotating and more For more information on editing photos using the control panel see the on
104. lar to Sepia but with pale colors added so the image looks hand tinted Black amp White provides the same output as if you pressed Start Copy Black 3 Frame Lets you apply a frame and frame color to the current image 56 HP Photosmart 2570 All in One series Edit Option Purpose 4 Remove Red eye Lets you remove red eye from photos On makes red eye removal active Off turns red eye removal off The default is Off 5 Flip Horizontal Rotates the image 180 degrees horizontal Crop a photo You can use the Zoom buttons on the control panel to crop a photo for printing To crop a photo 1 Display a photo on the color graphics display 2 Press the Zoom buttons to zoom in or out on a photo Qa 3 Use the arrow buttons to pan around the photo and see the approximate area of the photo that will print 4 Doone of the following Press OK to select the photo and exit zoom mode while retaining the zoom settings for printing Press Cancel to exit the Zoom function and return the photo to its original state Rotate a photo You can use the Rotate button on the control panel to rotate a photo 90 degrees clockwise To rotate a photo 1 Display a photo on the color graphics display 2 Press the Rotate button to rotate the photo 90 degrees clockwise at a time Gl 3 Press Start Copy Color or Start Copy Black to print the photo 4 Press the Rotate button until the photo returns to its original state
105. le you downloaded from www hp com support When prompted accept the device update found by the Software Update utility The Device Update Wizard opens on your computer 2 Atthe Welcome screen click Next The Select a Device screen appears 3 Select your HP All in One from the list and then click Next The Important Information screen appears 4 Make sure your computer and device meet the requirements listed 5 If you meet the requirements click Update The Updating Device screen appears A light begins to flash on the control panel of your HP All in One The screen on your color graphics display turns green as the update is loaded and extracted to your device 6 Do not disconnect shut down or perform any other activities on your device while the update is occurring d Note If you disrupt the update or an error message indicates the update EA failed call HP support for assistance 114 HP Photosmart 2570 All in One series After your HP All in One shuts down and restarts an update complete screen appears on your computer Your device is updated It is now safe to use your HP All in One Device update Mac On a Mac apply updates to your HP All in One as follows 1 Use your Web browser to download an update for your HP All in One from www hp com support 2 Double click the downloaded file The installer opens on your computer 3 Follow the onscreen prompts to install the update to your HP All in One 4 Restart
106. ll within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability D 1 2 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL
107. ll in One program files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the HP Image Zone software For more information see Uninstall and reinstall the software Some of the buttons are missing in the HP Solution Center Windows If the essential icons Scan Picture and Scan Document do not appear your installation might not be complete Solution If your installation is incomplete you might need to uninstall and then reinstall the software Do not simply delete the HP All in One program files from your hard drive Make sure to remove them properly using the uninstall utility provided in the HP All in One program group For more information see Uninstall and reinstall the software The registration screen does not appear Solution 23 In Windows you can access the registration screen from the Windows taskbar by clicking Start pointing to Programs or All Programs XP Hewlett Packard HP Photosmart 2570 All in One series and then clicking Sign up now User Guide 109 Chapter 13 The Digital Imaging Monitor does not appear in the system tray Solution If the Digital Imaging Monitor does not appear in the system tray normally located at the lower right corner of the desktop start the HP Solution Center to check whether or not the essential icons are there For more information about missing essential buttons in the HP Solution Center see Some of the butt
108. lly inserted and locked in place Cause The contacts on the print cartridge are not touching the contacts in the print carriage Solution Remove and then reinsert the print cartridges Verify that they are fully inserted and locked in place For more information see Replace the print cartridges Cause The print cartridge or sensor is defective 105 E fe c E o 2 z Le z E vo Chapter 13 Solution Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support The HP All in One does not print Solution If your HP All in One and computer are USB connected and are not communicating with each other try the following e Lookatthe color graphics display on the HP All in One If the color graphics display is blank and the On button is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One e Checkthe USB cable If you are using an older cable it might not be working properly Try connecting it to another product to see if the USB cable works If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length e Make sure your computer is USB ready Some operating systems such as Windows 95 and Wi
109. lues move the viewing area left in zoom mode navigate the visual keyboard go back when viewing photos on the color graphics display or exit menus 20 On Turn the HP All in One on or off When the HP All in One is off a minimal amount of power is still supplied to the device To completely disconnect the power supply to the HP All in One turn the device off and then unplug the power cord 21 OK Select a menu setting or value displayed on the color graphics display 8 HP Photosmart 2570 All in One series Color graphics display icons The following icons appear at the bottom of the color graphics display to provide important information about your HP All in One including network status For more information about networking see Connect to a network M9IAJ9AQ Icon Purpose Shows that the print cartridge is about half full The color of the icon corresponds to the color of the print cartridge and the fill level of the icon corresponds to the fill level of the print cartridge Shows that an unknown ink cartridge is inserted This icon might 2 appear if an ink cartridge contains non HP ink j Shows that you can view the second set of icons on the color graphics display Shows that a wired network connection exists If the icon color is gray instead of blue it shows that the device is network capable but no wired network connection exists Shows that an HP Instant Share message has been received
110. mage EA Zone software the HP Image Zone Express software is installed rather than the full application HP Image Zone Express is recommended for computers with limited memory resources HP Image Zone Express includes a basic set of photo editing features instead of the standard set that is included on the full installation of HP Image Zone Windows 9x or 2000 users can only install HP Image Zone Express The HP Image Zone Express software does not allow you to register your network connected HP All in One using HP Instant Share You can still access HP Instant Share from HP Image Zone Express on your computer but you will not be able to use the HP Instant Share features from the control panel unless you install the full version of HP Image Zone Any mention of the HP Image Zone software in this guide and in the onscreen help for the HP Photosmart 2570 All in One series refers to both versions of HP Image Zone unless otherwise noted You can quickly and easily expand the functionality of your HP All in One by using the HP image Zone software Look for boxes like this throughout the guide that provide topic specific tips and helpful information for your projects Access to the HP Image Zone software differs by operating system OS For example if you have a Windows computer the HP Image Zone software entry point is the HP Solution Center window If you have a Mac and are running OS X V10 2 or later the HP Image Zone software entry point is the
111. management tasks This includes viewing the network settings restoring the network defaults and changing the network settings dnjas TON EN User Guide 33 Q E E 7 x z Chapter 4 View and print network settings You can display a summary of the network settings on the HP All in One control panel or you can print a more detailed configuration page The network configuration page lists all of the important network settings such as the IP address link speed DNS and mDNS For information on the network settings see Network configuration page definitions 1 Press Setup 2 Press w until Network is highlighted then press OK The Network Menu appears 3 Doone ofthe following To display wired network settings press OK Then press w until Display Wired Summary is highlighted then press OK This selects View Network Settings and then displays a summary of the wired Ethernet network settings To print the network configuration page press OK then press OK again This selects View Network Settings and then prints the network configuration page Restore network defaults You can reset the network settings to what they were when you purchased your HP All in One 1 Press Setup 2 Press w until Network is highlighted then press OK The Network Menu appears 3 Press w until Restore Network Defaults is highlighted and then press OK to confirm Change advanced network settings from the co
112. maximums on a memory card might cause ET the performance of the HP All in One to be slower than expected User Guide 127 Z E p E T amp c Oo o T Chapter 15 Supported memory card types CompactFlash Memory Stick Memory Stick Duo Memory Stick Pro Secure Digital MultiMediaCard MMC xD Picture Card Other memory cards including Memory Stick Magic Gate Duo Memory Stick Duo and Secure Multimedia Card are supported with the use of an adapter See the instructions that came with your memory card for more information Scan specifications Image editor included Integrated OCR software automatically converts scanned text to editable text Scan speeds vary according to the complexity of the document Twain compliant interface Resolution up to 2400 x 4800 dpi optical 19200 dpi enhanced software Color 48 bit color 8 bit grayscale 256 levels of gray Maximum scan size from glass 21 6 x 29 7 cm 8 5 x 11 7 inches Physical specifications Height 17 2 cm 6 7 inches color graphics display in the down position Width 44 cm 17 2 inches Depth 28 4 cm 11 1 inches Weight 5 5 kg 12 2 pounds Power specifications e Power consumption 80 W maximum Input voltage AC 90 to 240 V 1 A 47 63 Hz grounded e e Output voltage DC 32 Vdc 1630 mA e idle power 7 5 watts Environmental specifications e Recommended operating temperature range 15 to 32 C 59 to 90 F e Recommended op
113. n One series Connect using Ethernet The HP All in One supports both 10 Mbps and 100 Mbps Ethernet network connections For detailed instructions on connecting your HP All in One to an Ethernet wired network see Connect to a network in this User Guide and the printed Setup Guide that came with your device Connect using Bluetooth A Bluetooth connection provides a quick and easy way to print images from a Bluetooth enabled computer without using a cable However with a Bluetooth connection you will not be able to initiate other features such as scan and HP Instant Share from your computer Before you print you must connect an HP Bluetooth adapter to your HP All in One For more information see the onscreen HP Image Zone Help that came with your HP All in One For information on using the onscreen HP Image Zone Help see Use the onscreen Help Windows users You must have Windows XP and either the Microsoft Bluetooth Protocol Stack or the Widcomm Bluetooth Protocol Stack installed in order to connect your HP All in One It is possible to have both the Microsoft Stack and the Widcomm Stack on your computer but you use only one of them to connect your HP All in One e Microsoft stack If you have Windows XP with Service Pack 2 installed on your computer then your computer has the Microsoft Bluetooth Protocol Stack The Microsoft stack allows you to install an external Bluetooth adapter automatically If your Bluetooth adapte
114. nadian Department of Communications Notice to users in Australia equipment complies with Australian EMC requirements Notice to users in Japan VCCI 2 TORE HBUBRESSRESAEMAHMRBS VCC ORE C 3 7FABRRRMBECT COMBS KERRATA TE EBMELTUETA CORED ITF LEY a VREET A SHS CRIES eS SRMOTCERHVET HN U RUA IE CIE LUIS U TRU E LC SL Rimlik AAS He ER EK HU FSV AAAS ni ER RF IL HO C HER RE CA E o iz z el 2 3 3 2 zs fe E Notice to users in Korea ASA rui Ba 7171 0 JIE HARBCE sam Ae SSS 7 AAAAUME SE RE AAA ARS UEU Gerauschemission LpA lt 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 User Guide 131 Chapter 15 Declaration of conformity European Economic Area The Declaration of Conformity in this document complies with ISO IEC Guide 22 and EN 45014 It identifies the product manufacturer s name and address and applicable specifications recognized in the European community HP Photosmart 2570 All in One series declaration of conformity Cin DECLARATION OF CONFORMI TY according to ISO IEC Guide 22 and EN 45014 invent Manufac ture r s Nam e Hewlett Packard Company Manufac ture r s Ad dres s 16399 West Bernardo Drive San Diego CA 92127 USA Regulatory Model Numb er SDGOB 0504 Declares that th e produ ct Product Na me HP PSC 2570 All in One series Power Adapters HP par t 0957 2156 RoHS Com pliant Adapters 0957 2160 Conforms to the
115. nd ad hoc networks that don t use central DNS servers To perform name services Rendezvous uses a DNS alternative called mDNS User Guide 37 Q E E o 7 x E z Chapter 4 38 continued Parameter Description With mDNS your computer can find and use any HP All in One connected to your local area network It can also work with any other Ethernet enabled device that appears on the network Wired 802 3 network settings The following table describes the 802 3 wired settings shown on the network configuration page Parameter Description Hardware Address MAC The Media Access Control MAC address that identifies the HP All in One This is a unique 12 digit identification number assigned to networking hardware for identification including routers switches and other such devices No two pieces of hardware have the same MAC address Note Some Internet service providers ISPs require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation IP Address Subnet Mask This address uniquely identifies the device on the network IP addresses are assigned dynamically through DHCP or AutolP You can also set up a static IP address though this is not recommended Caution Be careful when manually assigning an IP address An invalid IP address during installation will prevent your network c
116. nd troubleshooting information Network troubleshooting For definitions of networking terms see the Network Glossary in the onscreen HP Image Zone Help that came with your HP All in One For information on using the onscreen HP Image Zone Help see Use the onscreen Help Wired network setup Use this section to connect your HP All in One to an Ethernet router switch or wireless router using an Ethernet cable This is known as a wired or Ethernet network dnjas Y10MJON User Guide 29 Chapter 4 To set up your HP All in One on a wired network you need to do the following e First collect all of the required materials as explained in the next section What you need for a wired network e Next connect your HP All in One with an Ethernet cable to the Ethernet router Switch or wireless router See Connect your HP All in One to the network e Finally install the software as explained in Install the software for a network connection What you need for a wired network Q A functional Ethernet network that includes an Ethernet router switch or a wireless router with Ethernet ports Q CAT 5 Ethernet cable 9 Although standard Ethernet cables look similar to standard telephone cables they are not interchangeable There is a different number of wires in each one and each has a different connector An Ethernet cable connector also called an RJ 45 connector is wi
117. ndows NT do not support USB connections Check the documentation that came with your operating system for more information e Check the connection from your HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of your HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn your HP All in One off and then on again e If you are connecting the HP All in One through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer e Make sure the USB port speed setting on your HP All in One is compatible with the USB port speed of your computer You might need to change the rear USB port speed from High Speed USB 2 0 to Full Speed USB 1 1 For more information see Connect using a USB cable e Try printing from a different application or a different file to determine whether or not it is the file causing the printing issue e Check other printers or scanners You might need to disconnect older products from your computer e If your HP All in One is network connected see the onscreen HP Image Zone Help that came with your HP All in One For more information on the HP Image Zone Help see Use the onscreen Help e Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn your HP All in One off
118. nel and the interior of the HP All in One Caution To avoid damage to painted parts of the HP All in One do not use alcohol or alcohol based cleaning products on the control panel lid or other painted parts of the device Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge The ink supply level shows an estimate of the amount of ink remaining in the print cartridges sl Tip You can also print a self test report to see if your print cartridges might Q need to be replaced For more information see Print a self test report To check the ink levels from the control panel 3 Look for two icons at the bottom of the color graphics display that represent the levels of ink remaining in the two installed print cartridges Agreen icon represents an estimate of the amount of ink remaining in the tri color print cartridge Ablack icon represents an estimate of the amount of ink remaining in the black print cartridge Anorange icon represents an estimate of the amount of ink remaining in the photo print cartridge If you are using an print cartridge containing non HP ink a question mark appears instead of the ink drop in the icon for that cartridge The HP All in One cannot detect the amount of ink remaining in print cartridges that contain non HP ink HP recommends that you use genuine HP print cartridges Genuine HP print cartridges ar
119. ng to European Union Directive 2002 95 EC User Guide 129 Z E p E T amp c Oo o T Chapter 15 HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information go to the following website www hp com hpinfo globalcitizenship environment recycle inkjet html Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Regulatory notices The HP All in One meets product requirements from regulatory agencies in your country region Regulatory model identification number For regula
120. nkjet html Remove the new print cartridge from its packaging and being careful to touch only the black plastic gently remove the plastic tape by using the pink pull tab 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Caution Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections Slide the new print cartridge forward into the empty slot Push the print cartridge forward until it clicks into place If the print cartridge you are installing has a white triangle on its label slide the print cartridge into the slot on the left The label for the slot is green with a solid white triangle If the print cartridge you are installing has a white square or a white pentagon on its label slide the print cartridge into the slot on the right The label for the slot is black with a solid white square and a solid white pentagon HP Photosmart 2570 All in One series 8 Use a photo print cartridge You can optimize the quality of the color photos you print and copy with your HP All in One by purchasing a photo print cartridge Remove the black print cartridge and insert the photo print cartridge in its place With the tri color print cartridge and photo print cartridge installed you have a six ink system which provides enhanced quality color photos When you wa
121. nline photo album or photo finishing service or send the photos to a network connected HP All in One to print d Note Availability of the services described here varies by country region EA Some of the services described here might not be available in your country region In order to take full advantage of the HP Instant Share features available from the control panel of your HP All in One you must set up HP Instant Share on your HP All in One For information on setting up HP Instant Share on your HP All in One see the onscreen HP Image Zone Help For more information on other HP Instant Share features see the onscreen HP Image Zone Help To share photos 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press lt or gt until the photo you want to send appears on the color graphics display and then press OK 3 Press HP Instant Share f your HP All in One is directly connected to a Windows computer with a USB cable the HP Image Zone software opens on your computer The HP Instant Share tab appears Thumbnails of your photos appear in the selection tray f your HP All in One is directly connected to a Mac with a USB cable the HP Instant Share client application software opens on your computer Thumbnails of your photos appear in the HP Instant Share window f your HP All in One is network connected the Share Menu appears on the color graphi
122. nt USB port of the HP All in One Click the My Bluetooth Places icon on the desktop or in the taskbar Click View devices in range Once the available printers are discovered double click the name of HP All in One to finish the installation 6 Print as you would to any printer a 5 w ND 2 3 z 0 E En it Mac users You can connect your HP All in One to a Mac that has Bluetooth built in or you can install an external Bluetooth adapter such as an HP Bluetooth adapter To install and print using Bluetooth Mac 1 Make sure that you have installed the HP All in One software on the computer 2 Attach an HP Bluetooth adapter to the front USB port of the HP All in One 3 Press the On button on the control panel to turn the HP All in One off and press it again to turn the device on 4 Attach a Bluetooth adapter to the computer and turn it on Or if your computer has Bluetooth built in just turn on your computer 5 Open the Printer Setup Utility from the Applications Utilities folder d Note This utility is called the Printer Setup Utility on 10 3 and later It is EA called Print Center on 10 2 x 6 From the pop up menu choose Bluetooth then click Add 26 HP Photosmart 2570 All in One series The computer searches for the HP All in One 7 Inthe printer list select the HP All in One then click Add The HP All in One is added to the printer list 8 Print as you would to any printer Use pr
123. nt to print regular text documents swap the black print cartridge back in Use a print cartridge protector to keep your print cartridge secure when it is not being used e Formore information on purchasing a photo print cartridge see Order print cartridges e Formore information on replacing print cartridges see Replace the print cartridges e Formore information on using the print cartridge protector see Use the print cartridge protector Use the print cartridge protector In some countries regions when you purchase a photo print cartridge you might also receive a print cartridge protector In other countries regions a print cartridge protector comes in the box with your HP All in One If neither your print cartridge nor your HP All in One came with a print cartridge protector you can order one from HP Support Go to www hp com support The print cartridge protector is designed to keep a print cartridge secure and prevent it from drying out when it is not being used Whenever you remove a print cartridge from the HP All in One with the intention of using it again later store it in the print cartridge protector For example store the black print cartridge in a print cartridge protector if z E FA 2 E lt c gu v 2 EJ n e oo User Guide 95 Chapter 12 you are removing it so you can print high quality photos with the photo and tri color print cartridges To insert a print cartridge into th
124. nt topic plus any subtopics associated with it This feature is not available if the Index or Search tab is visible on the right side of the Help window c E pm o D E rs Use the Help on a Mac This section explains how to access the onscreen Help on a Mac It tells you how to navigate and search the Help system to find the specific information you need To access the HP Image Zone Help on a Mac 23 On the Help menu in the HP Image Zone choose HP Image Zone Help For information on accessing the HP Image Zone software see Use the HP Image Zone software The HP Image Zone Help appears The following diagram highlights features for finding you way around the Help 20 HP Photosmart 2570 All in One series 1 Navigation panes 2 Display area 3 Help toolbar Navigation panes a 3 2 e G 5 p 3 D 5 The HP Image Zone Help opens in the Help Viewer It is divided into three panes The left and center panes enable you to move around the topics in the Help The right pane contains the display area described in the next section e The left pane contains a list of all the sections in the Help For information on tasks and features that are available from the control panel of your HP All in One click the 2570 series Help For information on troubleshooting issues with your HP All in One click the 2570 series Troubleshooting T
125. ntrol panel settings 34 The advanced network settings are provided for your convenience However unless you are an advanced user you should not change any of these settings The advanced settings include Link Speed IP Settings and Memory Card Security Set link speed You can change the speed at which data is transmitted over the network The default is Automatic 1 Press Setup 2 Press w until Network is highlighted then press OK The Network Menu appears 3 Press w until Advanced Setup is highlighted then press OK and press OK again This selects Advanced Setup and then displays the Link Speed screen 4 Press w to highlight the link speed that matches your network hardware then press OK 1 Automatic 2 10 Full 3 10 Half HP Photosmart 2570 All in One series 4 100 Full 5 100 Half Change IP settings The default IP setting for the IP settings is Automatic which sets the IP settings automatically However if you are an advanced user you might want to manually change the IP address subnet mask or the default gateway To see the IP address and subnet mask of your HP All in One print a network configuration page from your HP All in One For more information on printing a configuration page see View and print network settings For a description of the items on the configuration page including the IP address and subnet mask see Network configuration page definitions to an active Network o
126. oftware the following events occur The HP All in One software CD ROM runs automatically The software installs Files are copied to your hard drive You are requested to connect the HP All in One to your computer A green OK and check mark appear on an installation wizard screen You are requested to restart your computer The registration process runs NOaRWN gt If any of these things did not occur there might be a problem with the installation To check the installation on a Windows computer verify the following To check the installation on a Windows computer verify the following e Startthe HP Solution Center If the HP Solution Center shows the essential icons Scan Picture and Scan Document the software has been properly installed If the icons do not appear immediately you might need to wait a few minutes for the HP All in One to connect to your computer Otherwise see Some of the buttons are missing in the HP Solution Center Windows For information on starting the HP Solution Center see the onscreen HP Image Zone Help that came with your software e Open the Printers dialog box and check to see that the HP All in One is listed e lookin the system tray at the far right of the Windows taskbar for an HP All in One icon This indicates that the HP All in One is ready When insert the CD ROM into my computer s CD ROM drive nothing happens Solution If the installation does not run automatically you can start it
127. ollowing Press OK to print all DPOF tagged photos Press w until No is highlighted then press OK This bypasses DPOF printing Print individual video frames 62 You can print up to 25 individual frames of a video using the Print Photos button To print individual video frames 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port HP Photosmart 2570 All in One series Oo Oo Press lt or gt until the video you want to print appears on the color graphics display and then press OK The first frame of the video appears Press V or A to move through the frames one at a time Press OK for each frame you want to select Press Print Photos to print the selected frames Tip You can use the Video Enhance feature to automatically enhance the 1 fa video frames before printing For more information see Set photo print option Print video action photos You can use the Video Action Prints option to print a sequence of photos from a video file on a memory card or a storage device This option prints nine frames of a video on one sheet of paper in the order that they appear in the video The video frames are automatically selected by your HP All in One To print a video action photo 1 2 Pe Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port Press lt or gt until the vid
128. omponents from seeing the HP All in One A subnet is an IP address assigned by the installation software to make an additional network available as part of a larger network Subnets are specified by a subnet mask This mask determines which of the HP All in One IP address bits identify the network and subnet and which bits identify the device itself Note It is recommended that the HP All in One and the computers that use it all reside on the same subnet Default Gateway A node on a network that serves as an entrance to another network A node in this instance can be a computer or some other device Note The address of the default gateway is assigned by the installation software HP Photosmart 2570 All in One series continued Parameter Description Configuration The protocol used to assign the IP address to the HP All in One Source e AutolP The installation software automatically determines the configuration parameters e DHCP The configuration parameters are supplied by a dynamic host configuration protocol DHCP server on the network On small networks this could be a router e Manual The configuration parameters are set manually such as a static IP address e Not Specified The mode used when the HP All in One is initializing DNS server The IP address of the domain name service DNS for the network When you use the web or send an e mail message you use a domain name to do it For example
129. ons are missing in the HP Solution Center Windows D Ez fo lt vo 2 Q 2 LT The system tray normally appears in the lower right corner of the desktop Uninstall and reinstall the software If your installation is incomplete or if you connected the USB cable to the computer before prompted by the software installation screen you might need to uninstall and then reinstall the software Do not simply delete the HP All in One program files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the HP Image Zone software A reinstall can take from 20 to 40 minutes There are three methods to uninstall the software on a Windows computer and one method to uninstall on a Mac To uninstall from a Windows computer method 1 1 Disconnect your HP All in One from your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 2 Press the On button to turn off the HP All in One 3 Onthe Windows taskbar click Start Start Programs or All Programs XP Hewlett Packard HP Photosmart 2570 All in One series Uninstall 4 Follow the onscreen instructions 5 If you are asked whether you would like to remove shared files click No Other programs that use these files might not work properly if the files are deleted 6 Restart your computer Note Itis important that you disconnect your HP All in One before EA
130. opriate slot on your HP All in One or connect a storage device to the front USB port 2 Press Photo Menu Press V until Special Features is highlighted and then press OK 4 Press w until Passport Photos is highlighted and then press OK The Passport Size menu appears 5 Press w until the passport photo size you want to print is highlighted and then press OK 6 Press Photo Menu again to return to the photo display w Set photo print options The Print Options menu gives you access to a variety of settings that affect the way photos print including number of copies paper types and more The default measurements and sizes vary according to country region o D gt D c 2 lt a 1 Inserta memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press Photo Menu The Photo Menu appears Press WV until Print Options is highlighted then press OK 4 Press w until the setting you want to change is highlighted w Setting Description 1 Number of Copies Lets you set the number of copies to be printed 2 Layout Image Size Opens the Layout Image size menu where you can select the number of images you want to print per page or the size of photo you want to print Select Choose number of images per page from this menu if you want to select a standard photo size to print If you have rotated any photos for printing
131. ore prompted can cause errors If you connected the USB cable before you installed the software see Troubleshooting common setup issues under Troubleshooting information Once you have installed the software connecting your computer to your HP All in One with a USB cable is straightforward Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All in One You can connect to any USB port on the back of your computer d Note Make sure you connected the USB cable to the correct port on the EA back of your HP All in One User Guide 103 D c 5 fo I vo 2 Q 2 Lu Chapter 13 received a message on the color graphics display to attach the control panel faceplate Solution This might mean the control panel faceplate is not attached or it is attached incorrectly Make sure to align the faceplate over the buttons on the top of the HP All in One and snap it firmly into place The color graphics display shows the wrong language Solution You can change the language settings at any time from the Setup Menu For more information see Setup Menu The wrong measurements are showing in menus on the color graphics display Solution You might have selected the incorrect country region on your HP All in One The country region you select determines the paper sizes shown on the color graphics display To change the country region you must reset the language
132. p a print job from the computer Windows XP users 1 2 3 ask On the Windows taskbar click Start and then click Control Panel Open the Printers and Faxes control panel Double click the HP All in One icon l U Select the print job you want to cancel On the Document menu click Cancel Printing or Cancel or press the DELETE key on your keyboard It can take a few moments for printing to be cancelled Tip You can also double click the printer icon in the Windows taskbar To stop a print job from the computer OS X users 1 e Open the Print Center v 10 2 or earlier or the Printer Setup Utility v 10 3 or later from the Applications Utilities folder From the Printers menu choose Show Jobs Select the print job you want to cancel Click Delete It can take a few moments for printing to be cancelled To stop a print job from the computer OS 9 users 1 2 3 80 Double click the HP All in One printer icon on the desktop Select the print job you want to cancel Click the trash can icon button It can take a few moments for printing to be cancelled HP Photosmart 2570 All in One series 10 Use the scan features This chapter contains information on scanning to an application on your computer to an HP Instant Share destination and to a memory card or storage device Scanning is the process of converting text and pictures into an electronic format for your computer You can scan almo
133. plication and then press OK 1 Tip To force the scan to be in black and white press Start Copy Black s instead of pressing OK A preview image of the scan appears in the HP Scanning Windows or HP Scan Pro Mac window on the computer where you can edit it 5 Make any edits to the preview image When you have finished click Accept For more information about editing a preview image see the onscreen HP Image Zone Help that came with your software The HP All in One sends the scan to the selected application For example if you chose the HP Image Zone it automatically opens and displays the image Scan an original to a memory card or storage device You can send the scanned image as a JPEG image to the memory card that is currently inserted or a storage device that is currently attached to the front USB port This enables you to use the photo print options to print borderless prints and album pages from the scanned image d Note If your HP All in One is connected to a network you can only send a EA scan to a memory card or storage device if itis being shared across the network For more information see the onscreen HP Image Zone Help 1 Load your original print side down in the right front corner of the glass 2 Press Start Scan if it is not already lit f your HP All in One is network connected the Scan Menu appears listing various options or destinations The default destination is whichever one you selected the l
134. quirements paper specifications print specifications copy specifications memory card specifications scan specifications physical specifications power specifications environmental specifications regulatory notices and the declaration of conformity for your HP All in One System requirements Software system requirements are located in the Readme file For information on viewing the Readme file see View the Readme file Paper specifications This section provides information on paper tray capacities paper sizes and print margin specifications Paper tray capacities Type Paper weight paper tray Output tray Plain paper 16 to 24 Ib 60 to 90 100 20 Ib paper 50 20 Ib paper gsm Legal paper 20 to 24 Ib 75 to 90 100 20 Ib paper 50 20 Ib paper gsm Cards 110 Ib index max 200 20 10 gsm Ly S Envelopes 20 to 24 Ib 75 to 90 10 10 ER gsm S Transparency film N A 30 15 or fewer gt Labels N A 20 10 F 4x6 inch 10 x 15 cm 145 Ib 30 15 3 Photo paper 236 gsm 8 5 x 11 inch 216 x 279 N A 20 10 mm Photo paper 1 Maximum capacity 2 Output tray capacity is affected by the type of paper and the amount of ink you are using HP recommends emptying the output tray frequently Paper sizes Type Size Paper Letter 216 x 280 mm 8 5 x 11 inches A4 210 x 297 mm A5 148 x 210 mm User Guide 125 Z E p E T amp c Oo o T
135. r go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Depending on your country region your HP All in One might support the following accessories Accessory and HP model Description number HP bt300 or HP bt400 series Enables you to print from a Bluetooth device to your HP All in Bluetooth Wireless Printer One This accessory plugs into the front USB port on the Adapter HP All in One and accepts print jobs from supported Bluetooth devices such as a digital camera phone personal digital assistant PDA or Bluetooth enabled Windows or Macintosh computer Order other supplies 86 To order other supplies such as HP All in One software a copy of the printed User Guide a Setup Guide or other customer replaceable parts call the appropriate number below e Inthe U S or Canada dial 1 800 474 6836 1 800 HP invent e n Europe dial 49 180 5 290220 Germany or 44 870 606 9081 U K To order HP All in One software in other countries regions call the phone number for your country region The numbers listed below are current as of the publication date of this guide For a list of current ordering numbers go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Country region Number
136. r alias on the desktop Double click the HP Director alias in the Applications Hewlett Packard HP Photo and Imaging Software folder The HP Director displays only the task buttons that pertain to the selected device To open the HP Image Zone software on a Mac OS 10 1 and later gt Click the HP Image Zone icon in the Dock and then click the Devices tab and choose a device The HP Image Zone window appears d Note On a Mac the features available in the HP Image Zone software EA vary depending on the chosen device s Tip Once the HP Image Zone software is opened you can access the VS Dock menu shortcuts by selecting and holding the mouse button over the HP Image Zone icon in the Dock 14 HP Photosmart 2570 All in One series 2 Find more information You can access a variety of resources both printed and onscreen that provide information about setting up and using your HP All in One Sources of information Setup Guide The Setup Guide provides instructions for setting up your HP All in One and installing software Make sure you follow the steps in the Setup Guide in order Note To take full advantage of all the features on the HP All in One you might need to perform additional setup or set additional preferences described in the User Guide you are reading For more information see Finish setting up your HP All in One and Connect to a network If you have problems during setup see Troubleshoo
137. r computer E Em c o n 7 2 Q Note Itis important that you disconnect your HP All in One before EA restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 6 Insert the HP All in One CD ROM into the CD ROM drive on your computer and then start the Setup program 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One To uninstall from a Windows computer method 3 ho Note This is an alternate method if Uninstall is not available in the Windows EA Start menu 1 Insert the HP All in One CD ROM into the CD ROM drive on your computer and then start the Setup program 2 Select Uninstall and follow the onscreen directions Disconnect your HP All in One from your computer 4 Restart your computer e F Note Itis important that you disconnect your HP All in One before EA restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 5 Start the Setup program for your HP All in One again Launch Reinstall Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One Nm To uninstall from a Mac 1 Disconnect the HP All in One from your Mac 2 Open the Applications Hewlett Packard folder 3 Double click HP Uninstaller Follow the onscreen instr
138. r supports the Microsoft stack but it does not install automatically then you do not have the Microsoft stack on your computer Check the documentation that came with the Bluetooth adapter to see if it supports the Microsoft stack e Widcomm stack If you have an HP computer with Bluetooth built in or if you have installed an HP Bluetooth adapter then your computer has the Widcomm stack If you have an HP computer and plug in an HP Bluetooth adapter it will install automatically using the Widcomm stack zu z a 5 o S D To install and print using the Microsoft stack Windows 1 Make sure that you have installed the HP All in One software on the computer d Note The purpose of installing the software is to make sure the print EA driver is available for the Bluetooth connection Therefore if you have already installed the software you do not need to reinstall it If you want both a USB and a Bluetooth connection to your HP All in One install the USB connection first For more information see the printed Setup Guide However if you do not want a USB connection select Directly to the computer on the Connection Type screen Also on the Connect Your Device Now screen select the check box next to If you are unable to connect your device now at the bottom of the screen 2 Attach an HP Bluetooth adapter to the front USB port of the HP All in One User Guide 25 Chapter 3 3 If you are using an external Blue
139. re manage and share your photos You can insert the memory card into the HP All in One or connect a storage device such as a USB keychain drive or digital camera to the front USB port letting the HP All in One read the contents You can also connect a digital camera with PictBridge mode to the front USB port to print photos directly from your camera This chapter contains information on using a memory card storage device or a digital camera with your HP All in One Read this chapter for information on viewing selecting editing saving printing and sharing photos and videos using your HP All in One Insert a memory card If your digital camera uses a memory card to store photos you can insert the memory card in your HP All in One to print or save your photos a z E fo D v 5 2 S 2 e 7 Caution Never attempt to remove a memory card while it is being accessed Doing so can damage files on the card You can safely remove a card only when the status light next to the memory card slots is not blinking Also never insert more than one memory card at a time Doing so can also damage files on the memory cards You can print a proof sheet which might be several pages long and shows thumbnail views of photos stored on the memory card or storage device You can also print photos from the memory card or storage device even if your HP All in One is not connected to a computer For more information see Print photos u
140. re application Windows 1 Make sure you have paper loaded in the paper tray 2 Onthe File menu in your software application click Print 3 Select the HP All in One as the printer 4 If you need to change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Select the appropriate options for your print job by using the features available in the Paper Quality Finishing Effects Basics and Color tabs I Tip You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab Qlick a type of print task in the What do you want to do list The default settings for that type of print task are set and summarized on the Printing User Guide 77 Chapter 9 Shortcuts tab If necessary you can adjust the settings here or you can make your changes on the other tabs in the Properties dialog box 6 Click OK to close the Properties dialog box 7 Click Print or OK to begin printing To print from the software application Mac 1 Make sure you have paper loaded in the paper tray 2 Select the HP All in One in the Chooser OS 9 Print Center OS X v 10 2 or earlier or Printer Setup Utility OS X v 10 3 or later before you begin printing 3 Fromthe File menu in your software application choose Page Setup The Page
141. region when you first set up the HP All in One However you can change the setting at any time by using the following procedure 1 Press Setup 2 Press w until Preferences is highlighted press OK then press OK again This displays the Preferences menu and then selects Set Language amp Country Region A list of languages appears Press A or w to scroll through the list of languages When your language is highlighted press OK 4 When prompted press OK for Yes or press W until No is highlighted then press OK The countries regions for the selected language appear Press A or V to scroll through the list 5 When the country region you want to select is highlighted press OK 6 When prompted press OK for Yes or press W until No is highlighted then press OK m EI o o D x Connection information Your HP All in One comes equipped with a USB port so you can connect directly to a computer using a USB cable You can also connect your HP All in One to a wired network If you insert an HP bt300 or HP bt400 series Bluetooth Wireless Printer User Guide 23 2 0 Es En it Chapter 3 Adapter into the front USB port Bluetooth devices such as PDAs and camera phones can print to your HP All in One Supported connection types Description Recommended number of connected computers for best performance Supported software features Setup instructions USB connection
142. res e Reorient the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help For more information contact the Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 HP Photosmart 2570 All in One series The user might find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 Caution Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company might cause harmful interference and void the FCC authorization to operate this equipment Note l attention des utilisateurs canadiens notice to users in Canada Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Ca
143. rint the images in a received image collection In order for this to work you must e Turn on Auto Checking for HP Instant Share e Grant permission to one or more HP Instant Share users to send images directly to your HP All in One for automatic printing If these two conditions are met your HP All in One will automatically print images that you receive from authorized users Print to your HP All in One from a remote location 70 You can use your HP Instant Share account to print from your Windows computer to a network connected HP device that is registered with HP Instant Share For example you can use the HP remote printer driver to print from your laptop at a coffee shop to your network connected HP All in One at home If a friend or relative does not have a printer they can download the HP remote printer driver to their computer then with your authorization print to your HP All in One The HP remote printer driver is installed on the Windows computer where you installed the software for your HP All in One If you want to install the HP remote printer driver on another Windows computer such as a laptop you can either install the HP Image Zone software that came with your HP All in One or you can download the HP remote printer driver from the HP website HP Photosmart 2570 All in One series Go to www hp com and search the HP website for the phrase HP Instant Share Remote Printing d Note To download the HP remote printer d
144. river from the HP website HP EA recommends that you use a broadband or other high speed Internet connection HP does not recommend using a dial up connection It takes approximately 3 to 5 minutes to download the HP remote printer driver using a broadband connection 3 Once the HP remote print driver is installed you can print remotely to the HP All in One by selecting Print from the File menu in any software application and choosing HP remote printers as your printer Configure HP Instant Share The options described here enable you to customize the way that HP Instant Share works for you For detailed information on any of these settings see the onscreen HP Image Zone Help 1 Press Setup on the control panel 2 Press V to highlight HP Instant Share and then press OK The HP Instant Share Options menu appears It contains the following options for configuring the way HP Instant Share works Manage Account Launches the HP Instant Share software on your computer so you can log in and perform advanced setup such as adding share destinations and configuring preferences for receiving images from specific individuals Display Device Displays the name assigned to your HP All in One when Name you registered your device with HP Instant Share You will need to give this name to other HP Instant Share users if you want them to send images directly to your HP All in One to print n gt E E oO lt 3 w le oO
145. rts 16 HP Photosmart 2570 All in One series d Note The onscreen Help also provides troubleshooting topics to assist you in EA resolving any issues you might encounter with your HP All in One The way you access and use the onscreen Help varies slightly depending on whether you are viewing the Help on a Windows computer or a Mac Guidelines for using both Help systems are included in the following sections Use the Help on a Windows computer This section explains how to access the onscreen Help on a Windows computer It tells you how to use the navigation search and index features in the Help system to find the specific information you need To access the HP Image Zone Help on a Windows computer 1 Inthe HP Solution Center click the tab for your HP All in One For information on accessing the HP Solution Center see Use the HP Image Zone software 2 Inthe Device Support area click Onscreen Guide or Troubleshooting f you click Onscreen Guide a pop up menu appears You can choose to open the welcome page for the entire Help system or to go specifically to the Help for your HP All in One Ifyou click Troubleshooting the Troubleshooting and support page opens The following diagram highlights features for finding your way around the Help a E a 3 E oO 5 EX t 3 E 1 Contents Index and Search tabs 2 Display area 3 Help toolbar User Guide 17 Chapt
146. s directly from a memory card a digital camera or other storage device You can also print from a supported Bluetooth device such as a camera phone or personal digital assistant PDA and use scanned images in printing projects in the HP Image Zone e Formore information on printing from a memory card or digital camera see Use the photo and video features e For more information on performing special print jobs or printing images using the HP Image Zone software see the onscreen HP Image Zone Help e For more information on printing to a remote device see the onscreen HP Image Zone Help This User Guide provides just a sampling of the print features available to help you get started using your HP All in One to print from a software application Explore the onscreen HP Image Zone Help that came with your HP All in One software for information on all of the print settings that your HP All in One supports For example the onscreen HP Image Zone Help provides information on printing a poster printing multiple pages on a single sheet and more For more information on the HP Image Zone Help see Use the onscreen Help Print from a software application Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology You need to change the settings manually only when you change print quality print on specific types of paper or use special features To print from the softwa
147. s order 86 admin password 37 advanced network settings 34 align print cartridges 96 attach faceplate 124 B blocked carriage 107 Bluetooth print from a computer 25 Bluetooth configuration page 39 borderless copies photo 75 borderless photos print from memory card 58 broadband Internet 30 C cancel button 8 copy 75 printjob 79 scan 83 carriage blocked 107 cartridges See print cartridges CAT 5 Ethernet cable 30 clean exterior 90 glass 89 lid backing 89 print cartridge contacts 97 print cartridge ink nozzle area 99 print cartridges 97 color graphics display change language 104 User Guide change measurements 104 icons 9 sleep mode 9 CompactFlash memory card 51 config source 802 3 wired 39 configuration page 802 3 wired 38 Bluetooth 39 general information 37 connect USB cable 103 wired network Ethemet 29 connection types supported Ethernet 25 printer sharing 27 USB 24 control panel attach faceplate 124 enter text 12 overview 6 copy cancel 75 copy specifications 127 menu 10 country region set 23 crop animage 59 crop photos 57 customer support contact 119 HP Quick Exchange Service Japan 122 North America 120 outside U S 120 serialnumber 119 service ID 119 warranty 117 website 120 D declaration of conformity European Economic Area 132 United States 132 default gateway 802 3 wired 38 default settings restore 34 deselect photos 55 videos 55 device address Blu
148. s to the far right side of the HP All in One Wait until the print carriage is idle and silent and then unplug the power cord from the back of the HP All in One Lightly press down on the print cartridge to release it and then pull it toward you out of the slot Note Do not remove both print cartridges at the same time Remove and EA clean each print cartridge one at a time Do not leave a print cartridge outside the HP All in One for more than 30 minutes Inspect the print cartridge contacts for ink and debris buildup Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it Hold the print cartridge by its sides Clean only the copper colored contacts For information on cleaning the ink nozzle area see Clean the area around the ink nozzles 1 Copper colored contacts 2 Ink nozzles do not clean Allow the print cartridge to dry for approximately ten minutes Slide the print cartridge back into the slot Push the print cartridge forward until it clicks into place Repeat if necessary for the other print cartridge Gently close the print carriage access door and plug the power cord into the back of the HP All in One HP Photosmart 2570 All in One series Clean the area around the ink nozzles If the HP All in One is used in a dusty environment a small amount of debris might accumulate inside the device This debris can include dust hair carpet or cloth
149. scans the proof sheet and prints the selected photos Print camera selected DPOF photos The Digital Print Order Format DPOF is an industry standard file that can be created by some digital cameras Camera selected photos are photos you marked for printing with your digital camera When you select photos with your camera the camera creates a DPOF file that identifies which photos have been tagged for printing Your HP All in One can read the DPOF file from the memory card so you do not have to reselect the photos to print Note Not all digital cameras allow you to tag your photos for printing See EA your digital camera documentation to see if it supports DPOF Your HP All in One supports DPOF file format 1 1 When you print camera selected photos the HP All in One print settings do not apply the settings in the DPOF file for photo layout and number of copies override those of your HP All in One The DPOF file is stored by the digital camera on a memory card and specifies the following information Which photos to print The quantity of each photo to print Rotation applied to a photo Cropping applied to a photo Index printing thumbnails of selected photos To print camera selected photos 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port If there are DPOF tagged photos the Print DPOF Photos prompt appears on the color graphics display 2 Doone ofthe f
150. screen HP Image Zone Help d Note You can enhance selected video frames before printing For more EA information see Set photo print options You can also use the HP Image Zone software to view and edit images You can print images send images by e mail to friends and relatives upload images to a website or use images in fun and creative printing projects The HP Image Zone software lets you do all this and much more Explore the software to take full advantage of the features of your HP All in One For more information on editing photos using the HP Image Zone software see the onscreen HP Image Zone Help 0 e gt D Y E fe fe n Edit photos using the control panel You can apply these editing controls to the photo currently being viewed The edits apply to printing and viewing only they are not saved to the image itself 1 Press Photo Menu The Photo Menu appears 2 Press w until Edit is highlighted then press OK The Edit menu appears 3 Select the Edit option you want to use by pressing W until the option is highlighted Edit Option Purpose 1 Photo Brightness Lets you make the displayed image lighter or darker Press lt to make the image lighter Press gt to make it darker 2 Color Effect Displays a menu of special color effects you can apply to the image No Effect leaves the image untouched Sepia applies a brown tone found in photos from the 1900s Antique is simi
151. sert it in the appropriate memory card slot on the HP All in One You can also set the camera to storage mode and connect it to the front USB port to save the photos to your computer For information about connecting a digital camera that is in storage mode see Connect a storage device For more information about inserting memory cards see Insert a memory card d Note You can only use one memory card in your HP All in One at a time You EA also cannot use a memory card and a storage device or camera with PictBridge at the same time 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port The status light next to the memory card slots blinks when the files are accessed If you insert a memory card incorrectly the status light next to the memory card slots blinks amber and the color graphics display shows an error message such as Card is in backwards or Card is not fully inserted Caution Never attempt to remove a memory card while it is being accessed Doing so can damage files on the card You can safely remove a card only when the status light next to the memory card slots is not blinking 2 Doone ofthe following f your HP All in One is connected directly to your computer using a USB cable a transfer dialog box appears on your computer Follow the onscreen prompts on your computer to save the photos to your computer For more information on the transfer software
152. settings You can change the language settings at any time from the Setup Menu For more information see Setup Menu I received a message on the control panel display to align the print cartridges Solution Printer maintenance is required to ensure excellent print quality For more information see Align the print cartridges I received a message on the color graphics display that the print cartridge alignment failed Cause The incorrect type of paper is loaded in the paper tray for example colored paper paper with text on it or certain recycled paper 104 HP Photosmart 2570 All in One series User Guide Solution Load unused plain white letter or A4 paper into the paper tray and then try the alignment again If the alignment fails again you might have a defective sensor or print cartridge Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Cause Protective tape is covering the print cartridges Solution Check each print cartridge If the plastic tape is still covering the ink nozzles gently remove the plastic tape by using the pink pull tab Do not touch the ink nozzles or the copper colored contacts 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Reinsert the print cartridges and verify that they are fu
153. sing a proof sheet Your HP All in One can read the following memory cards CompactFlash I 11 Memory Sticks MultiMediaCard MMC Secure Digital and xD Picture Card Note You can scan a document and send the scanned image to an inserted E memory card or storage device For more information see Scan an original to a memory card or storage device Your HP All in One features four slots for memory cards shown in the following illustration with the memory cards that correspond to each slot User Guide 51 a e 2 gt ke g a fo e T a Chapter 6 xD Picture Card Memory Stick Magic Gate Memory Stick Memory Stick Duo with user supplied adapter Memory Stick Pro CompactFlash I 11 Secure Digital MultiMediaCard MMC Secure MultiMedia Card N A Tip By default Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format Digital cameras and other devices use the FAT FAT16 or FAT12 format and cannot operate with a FAT32 formatted card Either format your memory card in your camera or select FAT format to format your memory card in a Windows XP computer 9 ores To insert a memory card 1 Turn the memory card so that the label faces up and the contacts are facing your HP All in One 2 Insert the memory card into the corresponding memory card slot Connect a digital camera 52 The HP All in One supports
154. smart 2570 All in One series Load other types of paper The following table provides guidelines for loading certain types of paper For best results adjust the paper settings each time you change paper sizes or paper types For information on changing paper settings see the onscreen HP Image Zone Help d Note Not all paper sizes and paper types are available with all the functions EA on the HP All in One Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application They are not available for copying or printing photos from a memory card or digital camera Papers that are only available for printing from a software application are indicated as such below e D fe CS 5 D a v 2 D D D Paper Tips HP papers e HP Premium Paper Locate the gray arrow on the nonprinting side of the paper and then slide the paper into the paper tray with the arrow side facing up e HP Greeting Cards Matte HP Photo Greeting Cards or HP Textured Greeting Cards Insert a small stack of HP greeting card paper into the paper tray with the print side down slide the stack of cards forward until it stops Labels Always use letter or A4 label sheets designed for use with HP inkjet devices such as HP inkjet labels and make sure that the labels are no more than two years old Labels on older sheets might peel off when the paper is pulled through
155. sories 86 paper 85 print cartridges 85 Setup Guide 86 software 86 User Guide 86 P panoramic photos 63 paper HP Photosmart 2570 All in One series Index incompatible types 44 jams 49 107 112 load 45 order 85 papersizes 125 recommended types 44 specifications 125 troubleshoot 112 paper tray capacities 125 passkey Bluetooth 40 passport photos 64 password Embedded Web Server 37 phone numbers customer support 119 photo menu 10 photo paper load 47 photos adaptive lighting 64 addaframe 56 add color effect 56 adjust brightness 56 borderless 58 complete proof sheet 61 connect PictBridge camera 52 connect storage device 53 crop 57 crop and print 59 date stamp 64 e mail 67 83 Easy Print Wizard 58 edit 56 57 edit scanned 83 flip horizontal 56 HP Instant Share 67 image size 64 insert memory card 51 layout 64 number of copies 64 panoramic 63 papersize 64 papertype 64 passport 64 photo print cartridge 95 print automatically HP Instant Share 70 print defaults 64 print from DPOF file 62 print proof sheet 60 print selected 59 print settings 64 User Guide receive from HP Instant Share 69 remove red eye 56 rotate 57 scan 83 scan proof sheet 61 select 55 send 67 83 send a scan 83 send using HP Instant Share 69 set print options 64 share 67 69 83 slideshow 54 smart focus 64 video action prints 63 view 54 view before printing HP Instant Share 70
156. st anything photos magazine articles and text documents as long as you are careful not to scratch the glass on your HP All in One Scanning to a memory card or storage device makes your scanned images even more portable d Note On a Mac you can change the default scan settings for HP Scan or HP EA Scan Pro For more information see the onscreen HP Image Zone Help Scan an image For information about how to scan from the computer and how to adjust resize rotate crop and sharpen your scans see the onscreen HP Image Zone Help that came with your software ueos To use the scan features your HP All in One and computer must be connected and turned on The HP All in One software must also be installed and running on your computer prior to scanning To verify that the HP All in One software is running on a Windows computer look for the HP All in One icon in the system tray at the lower right side of the screen near the time On a Mac the HP All in One software is always running d Note Closing the HP Digital Imaging Monitor icon in your Windows system EA tray can cause your HP All in One to lose some of its scan functionality and result in the No Connection error message If this happens you can restore full functionality by restarting your computer or by starting the HP Image Zone software Scan an original to a computer You can scan originals placed on the glass directly from the control panel d Note The menus shown in t
157. table Each row contains the topic Title the Location in the Help where the topic is contained and the Rank assigned based on its relevance to your search criteria By default the results are sorted by Rank so that the topic containing the most instances of your search criteria is at the top of the list You can also sort the results by the topic s Title or Location by clicking the table heading for that column To view the contents of a topic double click that row in the results table The selected topic appears in the display area on the right aj 5 2 3 e 3 e z 3 ES 5 Display area The display area on the right side of the Help window displays the Help topic you select from one of the tabs on the left Help topics include descriptive text step by step instructions and illustrations if applicable e Topics often include links to other topics in the Help system where you can find additional information Sometimes a link automatically opens the new topic in the display area At other times there might be more than one applicable topic When this is the case the Topics Found dialog box appears Double click any topic listed in the dialog box to view it in the display area e Some topics include detailed instructions or additional information that is not immediately visible on the page Look for the words Show AII or Hide AII at the top right side of the page If these words are visible it means ther
158. te only affects printing in album mode 8 Zoom Zoom in to enlarge the image on the color graphics display Zoom out to see more of a photo on the color graphics display You can also use this button to adjust the crop box when printing 9 Print Photos Select the photo function When the button is lit the photo function is selected Use this button to print photos from a memory card or storage device or to save photos to your computer 10 Start Scan Start a scan job and send it to the destination you selected using the Scan To button 11 Start Copy Color Start a color copy job 12 Start Copy Black Start a black copy job 13 Copy Menu Select copy options such as number of copies paper size and paper type 14 Scan To Select a scan destination 15 Photo Menu Adjust a photo for viewing or printing Features include color effects photo brightness frames and red eye removal 16 Proof Sheet Print a proof sheet when a memory card has been inserted in a memory card slot A proof sheet shows thumbnail views of all the photos on the memory card You can select photos on the proof sheet then print those photos by scanning the proof sheet 17 HP Instant Share Send or receive images directly from a network connected HP All in One If your HP All in One is USB connected you can send images using the HP Instant Share software on your computer 18 Setup Access the menu system for reports maintenance and help 19 Left arrow Decrease va
159. tes on your HP All in One for one of the following reasons e You call HP customer support and a service representative advises you to access the HP support website to retrieve an upgrade for your device e message appears on your HP All in One color graphics display to direct you to update your device D Ez fo lt vo 2 Q 2 LT Device update Windows On a Windows computer use one of the following to retrieve an update for your device e Use your Web browser to download an update for your HP All in One from www hp com support The file will be a self extracting executable with the extension exe When you double click the exe file the Device Update Wizard opens on your computer e Use the Software Update utility to automatically search the HP support website for device updates at predetermined intervals d Note If you are a Windows user you can set the Software Update utility EA part of the HP Image Zone software installed on your computer to automatically search the HP support website for device updates at predetermined intervals If you do not have the latest version of the Software Update utility at the time of install a dialog box appears on your computer prompting you to upgrade Accept the upgrade For more information on the Software Update utility see the onscreen HP Image Zone Help To use device update 1 Dothe following to update your HP All in One Double click the update exe fi
160. that EA came with the HP Image Zone software on your computer For more information see Check the estimated ink levels When you receive a low ink warning message on the color graphics display make sure you have a replacement print cartridge available You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges s Tip You can also use these instructions to replace the black print cartridge zs with a photo print cartridge for printing high quality color photos To find out the reorder number for all the print cartridges that your HP All in One supports see Order print cartridges To order print cartridges for your HP All in One go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page o iS e lt a lt LE 3 gt G fe G z 92 HP Photosmart 2570 All in One series To replace the print cartridges 1 Make sure the HP All in One is on Caution If the HP All in One is off when you lift the print carriage access door to access the print cartridges the HP All in One will not release the cartridges for changing You might damage the HP All in One if the print cartridges are not docked safely on the right side when you try to remove them 2 Open the print carriage access door by lifting from the front center of
161. the HP Solution Center click Settings point to Print Settings and then click Print Settings 2 Make changes to the print settings and click OK 78 HP Photosmart 2570 All in One series To change the print settings for the current job 1 Onthe File menu in your software application click Print 2 Make sure the HP All in One is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 Make changes to the print settings and click OK 5 Click Print or OK in the Print dialog box to print the job Mac users Use the Page Setup and Print dialog boxes to change the settings for your print job Which dialog box you use depends on which setting you want to change To change the paper size orientation or scaling percentage 1 Selectthe HP All in One in the Chooser OS 9 Print Center OS X v 10 2 or earlier or Printer Setup Utility OS X v 10 3 or later before you begin printing 2 Fromthe File menu in your software application choose Page Setup 3 Make changes to the paper size orientation and scaling percentage settings and click OK To change all other print settings 1 Select the HP All in One in the in the Chooser OS 9 Print Center OS X v 10 2 or earlier or Printer Setup Utility OS X v 10 3 or later before you begin printing 2 Fromthe File menu in your sof
162. the PictBridge mode which enables you to connect any camera in PictBridge mode to the front USB port and print photos contained on the memory card in the camera See the documentation that came with your camera to find out if it supports PictBridge The front USB port is located next to the memory card slots If your camera is not in PictBridge mode or does not support PictBridge you can still access photos in the camera by using the camera in storage device mode For more information see Connect a storage device 1 Connect your camera to the front USB port on your HP All in One using the USB cable supplied with your camera 2 Turn on your camera and make sure it is in PictBridge mode HP Photosmart 2570 All in One series d Note Check your camera documentation to verify how to change the EA USB mode to PictBridge Different cameras use different terms to describe PictBridge mode For instance some cameras have a digital camera setting and a disk drive setting In this instance the digital camera setting is the PictBridge mode setting After you successfully connect your camera in PictBridge mode to the HP All in One you can print your photos Make sure the size of the paper loaded in the HP All in One matches the setting on your camera If the paper size setting on your camera is set to the default the HP All in One uses the paper that is currently loaded in the default paper tray selected for printing from a PictBridge camera
163. the print cartridges For more information on cleaning the print cartridges see Clean the print cartridges Do not clean with alcohol normal and malfunctioning print cartridges see the onscreen HP Image Zone Help that came with your software ER Note For examples of test patterns lines of color and color blocks from Work with print cartridges To ensure the best print quality from your HP All in One you will need to perform some simple maintenance procedures This section provides guidelines for handling the print cartridges and instructions for replacing aligning and cleaning the print cartridges Handle the print cartridges Before you replace or clean a print cartridge you should know the part names and how to handle the print cartridges E FA 2 E lt c Y x v 2 EJ n e 7 User Guide 91 Chapter 12 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides with the label on top Do not touch the copper colored contacts or the ink nozzles Caution Be careful not to drop the print cartridges This can damage them making them unusable Replace the print cartridges When the ink level for the print cartridge is low a message appears on the color graphics display 2 Note You can also check the ink levels by using the HP Solution Center
164. therwise the setting will not stay when you exit from the menu ET Note When manually entering an IP Setting you must already be connected N Caution Be careful when manually assigning an IP address If you enter an invalid IP address during the installation your network components will not be able to connect with the HP All in One 1 Press Setup 2 Press w until Network is highlighted then press OK The Network Menu appears 3 Press w until Advanced Setup is highlighted then press OK This displays the Advanced Setup menu 4 Press w until IP Settings is highlighted then press OK This displays the IP Settings menu 5 Press w until Manual is highlighted then press OK This displays the Manual IP Settings menu 6 Press w to highlight an IP setting then press OK 1 IP Address 2 Subnet Mask 3 Default Gateway This displays the visual keyboard For information on using the visual keyboard see Enter text and symbols 7 Enter your changes then press OK when done Use the Embedded Web Server If your computer is connected to an HP All in One on a network you can access the Embedded Web Server that resides in the HP All in One The Embedded Web Server is a web based user interface that provides some options not available on the HP All in One control panel including advanced network security options Also the Embedded Web Server enables you to monitor status and order printer supplies dnjas PT VET For inform
165. this option discards the rotate settings Select Choose image size from this menu if you want to print photo album pages If you have rotated any photos for printing this option keeps the rotate settings 3 Paper Size Lets you select the paper size for the current print job The Automatic setting defaults to a large letter or A4 and small 10 x 15 cm 4 x 6 inch paper size that varies by country region When Paper Size and Paper Type are both set to Automatic the HP All in One selects the best print options for the current print job 64 HP Photosmart 2570 All in One series Setting Description The other Paper Size settings let you override the automatic settings 4 Paper Type Lets you select the paper type for the current print job The Automatic setting lets the HP All in One detect and set the paper type automatically When Paper Size and Paper Type are both set to Automatic the HP All in One selects the best options for the current print job The other Paper Type settings let you override the automatic settings 5 Smart Focus Lets you enable or disable automatic digital sharpening of photos Smart Focus affects only printed photos It does not change the appearance of photos on the color graphics display or the actual image file on the memory card Smart Focus is enabled by default 6 Adaptive Lighting Lets you make dark photos appear lighter Adaptive Lighting affects only printed photos It do
166. ting in the last section of the Setup Guide or see Troubleshooting information in this User Guide User Guide This User Guide contains information on how to use your HP All in One including troubleshooting tips and step by step instructions It also provides additional setup instructions to supplement those in the Setup Guide LV HP Image Zone Tour Windows The HP Image Zone Tour is a fun interactive way to get a brief overview of the software included with your HP All in One You ll learn how the HP Image Zone software can help you edit organize and print your photos c Hm HP Image Zone Help The HP Image Zone Help provides detailed instructions on features of your HP All in One that are not described in this User Guide including features that are only available using the HP Image Zone software User Guide 15 aj E Qa e EY oO e 3 v E c E pm o E D rs Chapter 2 continued Windows e The Get step by step instructions topic provides information on using the HP Image Zone software with HP devices e The Explore what you can do topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices e If you need further assistance or want to check for HP software updates see the Troubleshooting and support topic Mac e
167. to display the Photo Menu Press w until Slideshow is highlighted then press OK to start the slideshow Press Cancel to end the slideshow Press Photo again to return to the photo display cd ew View photos using your computer You can view and edit photos using the HP Image Zone software that came with your HP All in One For more information see the onscreen HP Image Zone Help 54 HP Photosmart 2570 All in One series Select photos and videos You can use the control panel on your HP All in One to select photos and videos Select photos and videos You can select individual photos and videos to edit print or save to your computer To select individual photos and videos 1 Inserta memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press lt or gt to scroll to the photo or video file you want to select s Tip You can press and hold down lt or gt to quickly navigate through all ps photos and videos d Note The first frame of a video appears on the color graphics display EA with the video icon at the bottom of the frame v z 4 no t E 2 ES a A o na 3 Press OK to select the photo or video currently shown on the color graphics display A check mark appears next to the selected photo or video 4 Repeat the previous steps to select as many photos or videos as you want Select individual video frames You can select individua
168. to do To enter lowercase letters uppercase letters numbers and symbols To enter lowercase letters select the abc button on the visual keyboard and then press OK Toenter uppercase letters select the ABC button on the visual keyboard and then press OK To enter numbers and symbols select the 123 button on the visual keyboard and then press OK To add a space To add a space press gt on the visual keyboard and then press OK d Note Make sure you use the gt on the visual keyboard to add a space EA You will not be able to add a space by using the arrow buttons on the control panel 12 HP Photosmart 2570 All in One series 2 Once you have highlighted the appropriate letter number or symbol press OK on the control panel to select it The selection appears on the color graphics display 1 Tip To erase a letter number or symbol select Clear on the visual VS keyboard and then press OK M IA19AQ gt 3 When you are finished entering text numbers or symbols select Done on the visual keyboard and then press OK Use the HP Image Zone software You can use the HP Image Zone software to access many features not available from the control panel The HP Image Zone software is installed on your computer when you set up your HP All in One For further information see the Setup Guide that came with your device d Note Windows only If you selected the express installation of the HP I
169. tooth adapter for your computer make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer If you have Windows XP with Service Pack 2 installed the Bluetooth drivers are installed automatically If you are prompted to select a Bluetooth profile select HCRP If your computer has Bluetooth built in just make sure the computer is started On the Windows taskbar click Start and then click Printers and Faxes Double click the Add Printer icon Click Next and then select A Bluetooth Printer Follow the onscreen instructions to finish the installation Print as you would to any printer HN Es To install and print using the Widcomm stack Windows 1 Make sure that you have installed the HP All in One software on the computer 2729 Note The purpose of installing the software is to make sure the print EA driver is available for the Bluetooth connection Therefore if you have already installed the software you do not need to reinstall it If you want both a USB and a Bluetooth connection to your HP All in One install the USB connection first For more information see the printed Setup Guide However if you do not want a USB connection select Directly to the computer on the Connection Type screen Also on the Connect Your Device Now screen select the check box next to If you are unable to connect your device now at the bottom of the screen Attach an HP Bluetooth adapter to the fro
170. tory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SDGOB 0504 This regulatory number should not be confused with the marketing name HP Photosmart 2570 All in One series FCC statement 130 The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that might cause undesired operation Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions might cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measu
171. tter perfect the first time you use your OCR software Using OCR software is an art that takes time and practice to master For more information about scanning documents especially documents containing both text and graphics see the documentation that came with your OCR software 84 HP Photosmart 2570 All in One series 11 Order supplies You can order HP products such as recommended types of paper print cartridges and accessories online from the HP website Order paper transparency film or other media To order media such as HP Premium Paper HP Premium Plus Photo Paper or HP Premium Inkjet Transparency Film go to www hp com learn suresupply If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Order print cartridges Print cartridge reorder numbers vary by country region If the reorder numbers listed in this guide do not match the numbers on the print cartridges currently installed in your HP All in One order new print cartridges with the same numbers as those you currently have installed Your HP All in One supports the following print cartridges print cartridges HP reorder number HP black inkjet print cartridge 92 98 HP tri color inkjet print cartridge 93 95 color print cartridge S HP color photo inkjet print cartridge 99 8 HP gray photo inkjet print cartridge 100 E a You can also find out the reorder numb
172. tware application choose Print 3 Make changes to the print settings and click Print to print the job Stop a print job Although you can stop a print job from either the HP All in One or the computer HP recommends you stop it from the HP All in One for best results d Note Windows users Although most software applications designed for EA Windows use the Windows print spooler your software application might not use the spooler An example of a software application that does not use the Windows print spooler is PowerPoint in Microsoft Office 97 If you cannot cancel your print job by using one of the following procedures consult the instructions for canceling background printing in the online help for your software application To stop a print job from the HP All in One gt Press Cancel on the control panel Look for the Print Cancelled message on the color graphics display If the message does not appear press Cancel again To stop a print job from the computer Windows 9x or 2000 users 1 Onthe Windows taskbar click Start point to Settings and then click Printers 2 Double click the HP All in One icon User Guide 79 Chapter 9 s Tip You can also double click the printer icon in the Windows taskbar s Select the print job you want to cancel On the Document menu click Cancel Printing or Cancel or press the DELETE key on your keyboard It can take a few moments for printing to be cancelled To sto
173. uctions 4 After the software is uninstalled disconnect your HP All in One and then restart your computer User Guide 111 D Ez 5 fo I vo amp a 2 Lu Chapter 13 d Note Itis important that you disconnect your HP All in One before EA restarting your computer Do not connect the HP All in One to your computer before you have reinstalled the software 5 To reinstall the software insert the HP All in One CD ROM into the CD ROM drive on your computer On the desktop open the CD ROM and then double click HP All in One Installer 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All in One D Operational troubleshooting The 2570 series Troubleshooting section in the HP Image Zone Help contains troubleshooting tips for some of the most common issues associated with your HP All in One To access the troubleshooting information from a Windows computer go to the HP Image Zone click Help and then choose Troubleshooting and Support Troubleshooting is also available through the Help button that appears on some error messages To access troubleshooting information on a Mac click the HP Image Zone icon in the Dock select Help from the menu bar choose HP Image Zone Help from the Help menu and then choose 2570 series Troubleshooting in the Help Viewer If you have Internet access you can get help from the HP website at www hp com support The w
174. ur HP All in One Send photos and videos to your friends and family User Guide 53 Chapter 6 7x Caution Never attempt to disconnect a storage device while it is being accessed Doing so can damage files on the storage device You can safely remove a storage device only when the status light next to the memory card slots is not blinking View photos You can view photos on the color graphics display of your HP All in One You can also view photos using the HP Image Zone software that came with your HP All in One View photos using the HP All in One You can view and select photos on the color graphics display of your HP All in One either individually or as a slideshow View a photo You can view a photo on the control panel of your HP All in One mn e gt D Y E n To view a photo 1 Insert the memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port 2 Press lt or gt until the photo you want to view appears on the color graphics display i Tip You can press and hold down lt or gt to quickly navigate through all 2M photos View a slideshow You can use the Slideshow option on the Photo Menu to view all the photos on a memory card or storage device as a slideshow To view a slideshow 1 Insert a memory card into the appropriate slot on your HP All in One or connect a storage device to the front USB port Press Photo
175. view before printing HP Instant Share 70 zoom 57 ink level icons 9 ink levels check 90 inkjet supplies recycling 130 installation problems 102 Internet broadband 30 IP address 37 38 settings 35 J jams paper 49 107 112 L labels load 49 language set 23 left arrow 8 legal paper load 45 letter paper load 45 lid backing clean 89 link configuration 39 speed 34 load 10 x 15 cm photo paper 47 4x6 inch photo paper 47 A4 paper 45 envelopes 48 full size paper 45 greeting cards 49 Hagaki 47 labels 49 legal paper 45 letter paper 45 original 43 postcards 47 transparencies 49 M MAC address 38 Magic Gate Memory Stick 51 maintenance align print cartridges 96 check ink levels 90 clean exterior 90 clean glass 89 clean lid backing 89 clean print cartridges 97 replace print cartridges 92 self test report 91 mDNS service name 37 media See paper Media Access Control MAC address 38 memory cards CompactFlash 51 e mail photos 67 insert 65 Memory Stick 51 MicroDrive 51 MultiMediaCard MMC 51 overview 51 print DPOF file 62 print photos 58 proof sheet 59 save files to computer 65 scanto 82 Secure Digital 51 share photos 67 slots 51 specifications 127 xD 51 Memory Stick memory card 51 MicroDrive memory card 51 MultiMediaCard MMC memory card 51 N network advanced settings 34 connection type 37 restore settings 34 status 37 upgrade 33 0 OK button 8 on button 8 order acces
176. when you press the Proof Sheet button on the control panel A proof sheet enables you to view your photos from a memory card or a storage device in an index sheet format and also to print selected photos easily from a memory card or a storage device 1 Print Proof Sheet 2 Scan Proof Sheet Copy Menu The following Copy Menu options are available when you press the Copy button on the control panel Number of Copies Copy Preview Reduce Enlarge Crop Paper Size Paper Type Copy Quality Lighter Darker Enhancements O o AN DOA A ON Set New Defaults Scan To Menu The following Scan To menu options are available when your HP All in One is connected to your computer with a USB cable and you press the Scan To button on 10 HP Photosmart 2570 All in One series the control panel The options available on this menu vary depending on the software applications installed on your computer When the HP All in One is connected to a network with one or more computers the Scan To Menu allows you to select a connected computer before displaying some options M IA19AQ USB connected 1 HP Image Zone 2 Microsoft PowerPoint 3 Adobe Photoshop 4 HP Instant Share 5 Memory Device Network connected 1 Select Computer 2 HP Instant Share 3 Memory Device HP Instant Share menu This menu applies only if the HP All in One is connected to a network If
177. will be printed 2 Select one layout style by filling in a circle in step 2 of the proof sheet 4x6 nd e 2 Note If you need more control over print settings than the proof sheet EA provides you can print photos directly from the control panel For more information see Print photos and videos from the control panel v 5 zs fe D v 5 2 S 2 e a 3 Scan the proof sheet For more information see Scan a proof sheet Scan a proof sheet The final step in using a proof sheet is to scan the completed sheet you have placed on the scanner glass Tip Make sure the glass of the HP All in One is completely clean or the proof Q sheet might not scan properly For more information see Clean the glass 1 Load the proof sheet print side down on the right front corner of the glass Make sure the sides of the proof sheet touch the right and front edges Close the lid User Guide 61 o e gt D c 0 e E e fe a Chapter 6 2 Load photo paper in the paper tray Make sure the same memory card or storage device you used to print the proof sheet is still inserted or connected to the HP All in One when you scan that proof sheet 3 Press Proof Sheet The Proof Sheet Menu appears 4 Press WV until Scan Proof Sheet is highlighted then press OK The HP All in One
178. work troubleshooting This section contains information on software installation troubleshooting for a wired network Other sources of information e Setup Guide The Setup Guide explains how to set up the HP All in One e User Guide The User Guide is the book you are reading This book describes the basic features of the HP All in One explains how to use the HP All in One and contains setup and operational troubleshooting information e HP Image Zone Help The onscreen HP Image Zone Help describes how to use the HP All in One with a computer and contains additional troubleshooting User Guide 101 D Ez fo lt vo 2 Q 2 Lu Chapter 13 information not covered in the User Guide For more information see Use the onscreen Help e Readme file The Readme file contains information on system requirements and possible installation problems For more information see View the Readme file If you are unable to solve the problem using the onscreen Help or HP websites call HP Support using the number for your country region For more information see HP warranty and support View the Readme file You might want to refer to the Readme file for information on system requirements and possible installation problems e In Windows you can access the Readme file from the Windows taskbar by clicking Start pointing to Programs or All Programs pointing to HP pointing to HP Photosmart 2570 All in One series and then clic
179. y film or other media 85 Order print cartridges oe iere perite piri mete xe den eta e dad ores dne iu 85 Order accessories cepto REDE RERO vis ERR EDEN EIS 86 eese cte 86 Maintain your HP All in One 89 Clean the HP All in One eerie ettet tereti spe naniii 89 Check the estimated ink levels 90 Printa self test EepOrL ir coser totu deiode tacere aip Staa eed nse eben ek ui PI Eiaeai 91 Work with print cartridges da a ia 91 Troubleshooting information 101 View the Readme file 2 co nie c eit eceer rae ene dite 102 Setup tro bleshootlng ooo tutem teet rito teet ueber ua eo DeL uk tet sane eoi de aa saintes 102 Operational troubleshooting 112 Device updale rer Er ER FERRE RENE REEF eR dettes aR 113 HP warranty and support rettet hero temer erc EEE ISEI Taz WV ARAN cig EE ETEA EE E A AE A EEEE Eee fas 117 Before you call HP customer support 119 Access your serial number and service ID 119 Get support and other information from the Internet 120 Call in North America during warranty 120 Call elsewhere in the World nnne nnne 120 HP Quick Exchange Service Japan 122 Prepare your HP All in One for shipment 122 Pack your HP All in One nic
180. your HP All in One connects to your computer with a USB cable you can access HP Instant Share through your computer 1 Send 2 Receive 3 HP Instant Share Options 4 Add New Destination Setup Menu The following Setup Menu options are available when you press the Setup button on the control panel The Help Menu selection on the Setup Menu allows you to quickly find help on some key topics Most of the information is presented on a connected Windows computer or Macintosh computer screen 1 Help 2 Print Report 3 Tools 4 Preferences 5 Network User Guide 11 Chapter 1 continued 6 HP Instant Share 7 Bluetooth Help Menu z amp 2 S gt o The following Help Menu options are available when you select the Help Menu option on the Setup Menu 1 How do 2 Error Messages 3 Print Cartridges 4 Load Originals and Load Paper 5 General Troubleshooting 6 Network Troubleshooting 7 Use Memory Card 8 Use Scan Features 9 Get Support 0 Icon Glossary Enter text and symbols You can enter text or symbols by using the visual keyboard that automatically appears on the color graphics display when you need to enter text to set up a wired network To enter text using the visual keyboard 1 To select a letter number or symbol in the visual keyboard press lt gt A and Y to highlight the appropriate selection depending on what you want
181. your country region HP might offer for an additional fee a warranty upgrade option that extends or enhances your standard product warranty Available options might include priority phone support return service or next business day exchange Typically service coverage begins on product purchase date and must be purchased within a limited time of product purchase For more information e Inthe U S dial 1 866 234 1377 to speak to an HP advisor e Outside the U S please call your local HP Customer Support office See Call elsewhere in the world for more information and a list of international Customer Support numbers e Go to the HP website at www hp com support If prompted choose your country region and then find warranty information User Guide 117 1S 2 2 5 D D gt 2 c n m E a lt Chapter 14 118 Warranty information HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year Printer peripheral hardware see the following for details 1 year A Extent of limited warranty B 1 10 Hewlett Packard HP warrants to the end user customer that the HP products

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