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HP PAVILION ZD8000 User's Manual

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1. 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 SES Unused 3E8 3EF Internal modem 3F0 3F7 diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Maintenance and Service Guide 6 17 Specifications System Memory Map Table 6 12 Size Memory Address System Function 640 00000000 O009FFFF Basememoy 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS 6 18 Maintenance and Service Guide Connector Pin Assignments Table A 1 Universal Serial Bus 1234 E Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Maintenance and Service Guide A 1 Connector Pin
2. 000 00F DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1 022 024 Opti chipset configuration registers 025 Unused O2E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A1 Interrupt controller no 2 Maintenance and Service Guide 6 15 Specifications Table 6 11 System I O Addresses Continued I O Address hex System Function shipping configuration 0A2 OBF Unused ODF DMA controller no 2 OEF Unused OFO OF 1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 24F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2bE7 Unused 2E8 2EF Reserved serial port 6 16 Maintenance and Service Guide Specifications Table 6 11 System I O Addresses Continued I O Address hex System Function shipping configuration
3. Spare Part Number Description 374741 051 Keyboard for use in France 374741 061 Keyboard for use in Italy 374741 071 Keyboard for use in Spain 374741 081 Keyboard for use in Denmark 374741 091 Keyboard for use in Norway 374741 101 Keyboard for use in Sweden Finland 374741 111 Keyboard for use in Switzerland 374741 121 Keyboard for use in French Canada 374741 131 Keyboard for use in Portugal 374741 151 Keyboard for use in Greece 374741 161 Keyboard for use in Latin America 374741 171 Keyboard for use in Saudi Arabia 374741 181 Keyboard for use in Belgium 374743 001 AC adapter 180 watt 3 wire plug for use on all notebook models 374744 001 Miscellaneous Screw Kit 374746 001 Miscellaneous Plastics Kit 374748 001 Logo Kit 374750 001 Top cover includes TouchPad 3 18 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 374752 001 Base enclosure 374754 001 Switch cover for use with notebook models with wireless 380030 001 Heat sink module includes left fan and thermal paste 374758 001 Modem board 374759 001 USB digital drive board 374760 001 Infrared board with cable 374761 001 Audio USB board 374762 001 Battery pack 12 cell 2 2 AHr 374774 001 Screw Kit 377553 001 HP Dual TV Tuner Digital Video Recorder 376650 001 802 11a b g combination card for use in the United Stat
4. Hardware IRQ System Function IRQO System timer IRQ1 Standard 101 102 Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none Maintenance and Service Guide 6 13 Specifications Hardware IRQ IRQ11 Table 6 10 System Interrupts Continued System Function Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS 2 touch pad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Q Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Maintenance and Service Guide Specifications I O Address hex Table 6 11 System I O Addresses System Function shipping configuration
5. invent Maintenance and Service Guide HP Pavilion zd8000 Notebook PC Document Part Number 372712 002 February 2008 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying notebook features components and spare parts troubleshooting notebook problems and performing notebook disassembly procedures Copyright 2005 2008 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Pavilion zd8000 Notebook PC Second Edition February 2008 First Edition January 2005 Document Part Number 372712 002 Contents 1 Product Description 1 1 Features sse eim RI epe LEER 1 2 1 2 Resetting the Not
6. Section Description of Screws Removed 5 9 LED board 1 5 10 Keyboard 2 5 11 Display assembly 4 5 12 Top cover 20 5 13 Infrared board 1 5 14 Audio USB board 1 515 Bluetooth board 0 5 16 System board 2 screw locks 7 screws SAF Speakers 2 on left speaker 1 on right speaker 5 18 Digital drive board 2 5 19 Base enclosure fans 2 on left fan 4 on right fan 5 PD Modem board 1 5 21 Heat sink module 4 5 22 Processor 0 5 4 Maintenance and Service Guide Removal and Replacement Procedures 5 3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures 1 Shut down the notebook If you are unsure whether the notebook is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the notebook 3 Disconnect the power cord Battery Pack Spare Part Number Information Battery pack 12 cell 2 2 AHr 374762 001 4 Remove the battery pack by following these steps a Turn the notebook upside down with the front panel toward you Maintenance and Service Guide 5 5 Removal and Replacement Procedures b Slide and hold the battery release latch 6 toward the front of the notebook The left edge of the battery pack disengages from the notebook c Lift the right edge of the battery pack up and swing it to the left d Remove the battery pack Removing the Battery Pack Reverse
7. e Phillips M2 0x3 0 Screw Location C 12 Maintenance and Service Guide Screw Listing Table C 5 Phillips PM2 0x6 0 Screw Head mm yiii Color Qty Length Thread Width Black 1 6 0 mm 2 0 mm 4 0 mm Where used One screw that secures the audio USB board to the notebook documented in Section 5 14 Phillips M2 0x6 0 Screw Location Maintenance and Service Guide C 13 Screw Listing Table C 6 Hex Socket HM5 0x9 0 Screw Lock Color Qty Length Thread Silver 2 9 0 mm 2 5mm Where used Two screw locks that secure the system board to the notebook documented in Section 5 16 Head Width 5 0 mm Hex Socket HM5 0x9 0 Screw Lock Locations 14 Maintenance and Service Guide Screw listing Table C 7 Phillips PM2 0x4 0 Screw m Head mm itii Color Qty Length Thread Width Silver 10 4 0 mm 2 0 mm 4 0 mm Where used One screw that secures the LED board to the notebook documented in Section 5 9 Phillips M2 0x4 0 Screw Locations Maintenance and Service Guide 15 Screw Listing Table C 7 Phillips PM2 0x4 0 Screw Continued ies mm itii Color Qty Length Thread Width Silver 10 4 0 mm 2 0 mm 4 0 mm Where used Five screws that secure the system board to the notebook documented in Section 5 16 Il Phillips M2 0x4 0 Screw Locations C 16 Maintenance and Service Guide Screw listing Table C 7
8. Maintenance and Service Guide 5 37 Removal and Replacement Procedures 5 15 Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless card 376651 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components a Optical drive refer to Section 5 5 b Memory module compartment refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 mh Display assembly refer to Section 5 11 g Top cover refer to Section 5 12 5 38 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the Bluetooth board cable from the system board 3 Remove the Bluetooth board from the clip in the base enclosure Removing the Bluetooth Board Reverse the above procedure to install the Bluetooth board Maintenance and Service Guide 5 39 Removal and Replacement Procedures 5 16 System Board Spare Part Number Information M24P with 256 MB RAM includes RTC battery 374711 001 M24P with 128 MB RAM includes RTC battery 374709 001 M22P with 64 MB RAM includes RTC battery 374707 001 Q All system board spares kits include a disk cell RTC battery D When replacing the system board ensure that the following components are removed from the defective system board and installed on the replacement system board Memory m
9. 50 vertical typical Maintenance and Service Guide 6 3 Specifications Table 6 3 17 0 inch WXGA WVA Brightview Display Dimensions Height Width Diagonal 23 00 cm 9 06 in 36 80 cm 14 49 in 43 40 cm 17 09 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1280 x 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4W Viewing angle 40 horizontal 20 40 vertical typical 6 4 Maintenance and Service Guide Specifications Table 6 4 Hard Drives Part 1 100 GB 100 GB 80 GB 80 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 99 g 102g 99 g 99g Interface type ATA 5 ATA 5 ATA 5 ATA 5 Transfer rate Synchronous 100 MB sec 100 MB sec 100 MB sec 100 MB sec maximum Security ATA security security security ATA security Seek times typical read including setting Single track 3ms 3 ms 3ms 3ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blockst 195 364 233 195 364 233 156 301 488 156 301 488 Disk rotational 5400 rpm 4200 rpm 5400 rpm 4200 rpm speed Operating 5 C to 55 C 41 F to 131 F temperature Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes
10. tools required 4 1 top cover removal 5 30 spare part number 3 3 3 18 5 30 TouchPad 1 15 TouchPad button 1 15 TouchPad left right buttons 1 15 TouchPad light 1 15 TouchPad scroll zone 1 15 transporting precautions 4 5 troubleshooting audio 2 21 Computer Setup 2 1 expansion base 2 14 Index Maintenance and Service Guide Index flowcharts 2 5 keyboard 2 24 modem 2 26 network 2 26 video troubleshooting 2 12 volume buttons 1 13 nonfunctioning device rae Windows applications key 2 14 2 23 1 11 OS not loading 2 15 overview 2 1 pointing device 2 25 power 2 8 video 2 12 TV tuner AC adapter illustrated 3 10 spare part number 3 10 TV tuner stand illustrated 3 10 spare part number 3 10 Windows logo key 1 11 wireless button 1 15 wireless light 1 15 workstation precautions 4 6 U Universal Serial Bus USB port location 1 7 1 8 1 9 pin assignments 1 upper keyboard components 1 12 USB digital drive board removal 5 48 spare part number 3 7 3 19 5 48 USB digital drive spare part number 3 11 USB diskette drive spare part number 3 11 USB travel mouse spare part number 3 11 3 14 Maintenance and Service Guide Index 7
11. 374715 001 10 Heat sink module includes left fan and 380030 001 thermal paste 11 Modem board 374758 001 12 Base enclosure middle fan 380029 001 13 Base enclosure right fan 380027 001 14 Optical drives include bezel Dual Format Double Layer 382079 001 8X Dual Format Light Scribe 383608 001 8X DVD RW R and CD RW Combo Drive 374737 001 24X DVD CD RW Combo Drive 374735 001 15 Base enclosure 374752 001 Speakers 378521 001 16a Left 16b Right Maintenance and Service Guide 3 5 Illustrated Parts Catalog Notebook Major Components 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Notebook Major Components Continued Spare Part Item Description Number 17 Hard drives include frame 7200 rpm 4200 rpm 60 GB 374732 001 100 GB 374730 001 5400 rpm 80 GB 374729 001 100 GB 380258 001 60 GB 374728 001 80 GB 374731 001 40 GB 378767 001 18 Mini PCI communications cards 802 11b g for use in most of the world MOW 373047 001 802 11b g for use in the rest of the world ROW 373048 001 802 11a b g combination card for use in the 376650 001 United States 19 Infrared board includes cable 374760 001 20 Memory modules 400 MHz DDR2 1024 MB 374726 001 512 MB 374725 001 256 MB 374724 001 21 USB digital drive board 374759 001 Miscellaneous Plastics Kit 374746 001 Includes 22a Hard drive cover includes 4 captive screws 22b Memory module compartment cover includes 2 ca
12. PC Card eject buttons 1 7 PC Card slots 1 7 plastic parts 4 2 pointing device troubleshooting 2 25 power connector 1 9 power cord set requirements 2 spare part numbers 3 12 3 13 3 14 3 15 3 16 power management features 1 4 power troubleshooting 2 8 power standby button 1 13 power standby light 1 5 processor removal 5 56 spare part numbers 3 5 5 56 Q Quick Launch buttons 1 13 Maintenance and Service Guide Index 5 Index rear components 1 8 remote control spare part number 3 11 3 15 removal and replacement preliminaries 4 1 removal and replacement procedures 5 1 right side components 1 6 RJ 11 modem jack location 1 7 pin assignments A 4 RJ 45 network jack location 1 7 pin assignments A 2 S Screw Kit spare part number 3 11 3 19 screw listing C 1 security cable slot 1 9 serial number 3 1 5 2 service considerations 4 2 speakers location 1 5 removal 5 45 spare part number 3 5 3 20 5 45 specifications battery pack 6 7 display 6 3 6 4 DMA 6 12 DVD CD RW Combo Drive 6 8 DVD RW R and CD RW Combo Drive 6 10 hard drive 6 5 6 6 I O addresses 6 15 interrupts 6 13 memory map 6 18 notebook 6 1 static shielding materials 4 8 S Video out jack location 1 9 pin assignments A 2 switch cover removal 5 18 spare part numbers 3 3 3 19 3 20 5 18 system board removal 5 40 spare part numbers 3 5 5 40 system memory map 6 18 T
13. Phillips PM2 0x4 0 Screw Continued Head mm illii Color Qty Length Thread Width Silver 10 4 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the left speaker to the notebook documented in Section 5 17 Phillips M2 0x3 0 Screw Location Maintenance and Service Guide C 17 Screw listing Table C 7 Phillips PM2 0x4 0 Screw Continued m Color Qty Length Thread Silver 10 4 0 mm 2 0 mm Where used Two screws that secure the digital drive board to the notebook documented in Section 5 18 Head Width 4 0 mm Phillips M2 0x4 0 Screw Locations 18 Maintenance and Service Guide Screw listing Table C 8 Phillips PM1 5x3 5 Screw MMIII Color Qty Length Thread Width Silver 1 3 5 mm 1 5mm 3 5 mm Where used One screw that secures the right speaker to the notebook documented in Section 5 17 Phillips M1 5x3 5 Screw Location Maintenance and Service Guide 19 Screw Listing Table C 9 Phillips PM2 0x12 0 Spring Loaded Shoulder Screw Silver 4 12 0mm 2 0mm 6 0 mm Where used Four screws that secure the heat sink module to the notebook documented in Section 5 21 Phillips M2 0x 12 0 Spring Loaded Shoulder Screw Locations C 20 Maintenance and Service Guide 1394 port 1 6 A AC adapter spare part numbers 3 11 3 18 3 20 AC power light 1 5 arrow keys 1 11 audio troubleshooting 2 21 audio USB boa
14. 041 Switzerland 374741 111 Greece 374741 151 United Kingdom 374741 031 International 374741 B31 Asia Pacific Australia 374741 001 Italy 374741 061 Canada Latin America 374741 161 Hong Kong People s Republic of China and Norway 93 4741 091 the United States 1 Prepare the notebook for disassembly refer to Section 5 3 2 Remove the switch cover refer to Section 5 8 3 Turn the notebook upside down with the front panel toward you 5 22 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the two PM2 0x8 0 screws that secure the keyboard to the notebook Removing the Keyboard Screws Maintenance and Service Guide 5 23 Removal and Replacement Procedures 5 Turn the notebook display side up with the front panel toward you 6 Open the notebook as far as possible 7 Use a flat bladed tool to push back the four keyboard retention tabs The tabs are located above the f1 and f2 keys above the 16 and f7 keys above the 111 and f12 keys and above the end and pg up keys Releasing the Keyboard 8 Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest Removing the Keyboard 5 24 Maintenance and Service Guide Removal and Replacement Procedures 9 Release the zero insertion force ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable from the system board 10 Remove the keyboar
15. 12 5 34 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the infrared board cable from the low insertion force LIF connector on the system board 3 Remove the infrared board from the clip in the base enclosure Removing the Infrared Board Reverse the above procedure to install the infrared board 5 35 Maintenance and Service Guide Removal and Replacement Procedures 5 14 Audio USB Board Spare Part Number Information Audio USB board includes cable 374761 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components mw m0 a Optical drive refer to Section 5 5 b Memory module compartment refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 Keyboard refer to Section 5 10 Display assembly refer to Section 5 11 Top cover refer to Section 5 12 Infrared board refer to Section 5 13 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the audio USB board cable 0 from the system board 3 Remove the PM2 0x6 0 screw that secures the audio USB board to the base enclosure 4 Remove the audio USB board cable from the base enclosure clips through which it is routed 5 Remove the audio USB board Removing the Audio USB Board Reverse the above procedure to install the audio USB board
16. 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection 2 6 Maintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Beeps LEDs or error messages Is there video no boot Is the OS loading Is there sound Go to Flowchart 2 2 No Power Part 1 Check LED board speaker connections Go to Flowchart 2 17 Nonfunction ing Device All drives working Go to Flowchart 2 6 No Video Part 1 Go to Flowchart Keyboard 2 18 Nonfunction pointing ing Keyboard or device Flowchart 2 19 Nonfunction ing Pointing Device working Go to Flowchart 2 9 No Operating System OS Loading Go to Connecting Flowchart to oa 2 20 or Network Modem Connection Go to Flowchart 2 15 No Audio Part 1 Maintenance and Service Guide 2 7 Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from expansion base if applicable Go to Flowchart 2 3 No Power Part 2 Power up on batter
17. 5 10 Display assembly refer to Section 5 11 Top cover refer to Section 5 12 mw m0 System board refer to Section 5 16 Heat sink module refer to Section 5 21 j i o 5 56 Maintenance and Service Guide Removal and Replacement Procedures CAUTION The processor release arm is under spring tension Do not let go of the arm when removing or installing the processor Failure to follow this caution can result in damage to the processor and system board 2 Slide the tip of the processor release arm to the right until it clears the stop on the socket 3 Manually swing the arm up and back as far as it will freely go 9 Disengaging the Processor Release Arm Maintenance and Service Guide 5 57 Removal and Replacement Procedures 4 Swing the processor socket cover up and forward 5 Lift the processor straight up to remove it Q The gold triangle on the processor should be aligned in the front right corner when you install the processor Removing the Processor Reverse the above procedure to install the processor 5 58 Maintenance and Service Guide 6 Specifications This chapter provides physical and performance specifications Table 6 1 Notebook Dimensions Height Front 4 51 cm 1 78 in Rear 4 97 cm 1 96 in Width 39 79 cm 15 70 in Depth 28 81 cm 11 34 in Weight 4 22 kg 9 3 Ib Stand alone power requirements Operating voltage 19 0 V dc 7
18. Assignments Table A 2 RJ 45 Network 12345678 Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused Table A 3 S Video Out 1 2 3 56 7 Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground 2 Maintenance and Service Guide Connector Pin Assignments Table A 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 18 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A 3 Connector Pin Assignments Table A 5 RJ 11 Modem Pin Signal Pin Siga Unused 4 Unsed 2 Tip 5 Unused 3 Ring 6 Unused 4 Maintenance and Service Guide Connector Pin Assignments Table A 6 Audio In Microphone 12 3 Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Maintenance and Service Guide A 5 Connector Pin Assignments Table A 7 Audio Out Headphone 12 3 Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel 6 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor
19. Internal or Replace external external AC adapter AC adapter Try different Power outlet active outlet Internal Go to Flowchart Power on 2 5 No Power id power cord Part 4 Y Done Power on Done 2 10 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power Part 4 Continued from Flowchart 2 4 No Power Part 3 Open notebook Reseat loose Loose or components and damaged boards and parts replace damaged items Close notebook and retest Replace the following items if applicable Power on Check notebook operation pu each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components Maintenance and Service Guide 2 11 Troubleshooting Flowchart 2 6 No Video Part 1 No video Expansion base Go to NOTE To change from internal to Flowchart external display use the hotkey Suis dices combination Part 2 Stand alone or expansion base Stand alone Internal or external display Adjust brightness video OK External Internal N Press lid switch to ensure operation Adjust brightness Video Done Video 0K Replace the following one at a time Test after each replacement Check for bent 1 Cable between notebo
20. Phillips PO screwdriver 5 0 mm socket for system board screwlocks Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool Maintenance and Service Guide 4 1 Removal and Replacement Preliminaries 4 2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the notebook place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors CAUTION When servicing the notebook ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the notebook Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 4 2 Maint
21. Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the notebook is used Maintenance and Service Guide B 1 Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 1 5 m 5 0 ft and a maximum of 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook B 2 Maintenance and Service Guide Power Cord Set Requirements Country Specific Requirements 3 Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number _ Australia EANSW 1d Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denm
22. Side Components Item Component Function 1 Digital Media Slot Supports the following optional digital media Secure Digital SD Memory Card Secure Digital Input Output SD I O Memory Stick Memory Stick Pro MultiMediaCard xD Picture Card and SmartMedia card 2 ExpressCard slot Supports an optional ExpressCard 3 1394 port Connects an optional 1394a device such as a scanner digital camera or digital camcorder 1 6 Maintenance and Service Guide Product Description Table 1 2 Right Side Components Continued Item Component Function 4 Expansion port 2 Connects to an optional notebook expansion product 5 PC Card eject button Ejects an optional PC Card from the PC Card slot 6 PC Card slot Supports an optional Type or Type II 32 bit CardBus or 16 bit PC Card Also serves as a storage location for the optional mobile remote control 7 Digital drive bay Supports an optional USB digital drive 8 Digital drive eject Ejects an optional USB digital drive from the button digital drive bay 9 USB ports 2 Connect an optional 1 1 or 2 0 compliant USB device 10 RJ 11 modem jack Connects the modem cable 11 RJ 45 network jack Connects an optional network cable 12 Exhaust vent Provides airflow to cool internal components A To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows thick rugs or clot
23. W View specification information about the processor memory and cache size and system ROM 2 2 Maintenance and Service Guide Troubleshooting Selecting from the Security Menu Select Administrator Password Table 2 2 Security Menu To Do This Enter change or delete an Administrator password Power on Password Enter change or delete a power on password DriveLock Passwords Enable disable DriveLock change a DriveLock user or master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Password Options Password options can be selected only when a power on password has been set Enable disable QuickLock QuickLock on standby B QuickBlank To enable QuickLock on standby or QuickBlank you must first enable QuickLock Device Security Enable disable E Diskette drive startup CD ROM or diskette startup Q Settings for a DVD ROM can be entered in the CD ROM field Not applicable to SuperDisk LS 120 drives Maintenance and Service Guide 2 3 Troubleshooting Selecting from the Advanced Menu Table 2 3 Advanced Menu Select To Do This Language Change the Computer Setup language Boot Order Enable disable MultiBoot which sets a startup sequence that can include most bootable devices and media in the system Accessibility Options Allows electronic and information technolo
24. cover refer to Section 5 12 System board refer to Section 5 16 HM gt 09 m0 2 Position the notebook with the rear panel toward you Maintenance and Service Guide 5 45 Removal and Replacement Procedures 3 Remove the two PM2 0x4 0 6 screws that secure the left speaker to the base enclosure 4 Remove the left speaker Removing the Left Speaker 5 46 Maintenance and Service Guide Removal and Replacement Procedures 5 Remove the PM1 5x3 5 screw that secures the right speaker to the base enclosure 6 Lift the right side of the right speaker then slide the speaker to the right to remove it l 1 i l Removing the Right Speaker Reverse the above procedure to install the speakers Maintenance and Service Guide 5 47 Removal and Replacement Procedures 5 18 USB Digital Drive Board Spare Part Number Information USB digital drive board 374759 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components Optical drive refer to Section 5 5 Memory module compartment cover refer to Section 5 6 Mini PCI compartment cover refer to Section 5 7 e Switch cover refer to Section 5 8 Keyboard refer to Section 5 10 Display assembly refer to Section 5 11 Top cover refer to Section 5 12 m m0 System board refer to Section 5 16 5 48 Maintenance and Service Guide Remov
25. damage to the display assembly and other notebook components 6 Remove the two PM2 0x8 0 screws that secure the display assembly to the notebook 7 Lift the display assembly straight up to remove it Removing the Display Assembly Reverse the above procedure to install the display assembly Maintenance and Service Guide 5 29 Removal and Replacement Procedures 5 12 Top Cover Spare Part Number Information Top cover includes TouchPad 374750 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components a Optical drive refer to Section 5 5 b Memory module compartment refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 2 Turn the notebook upside down with the rear panel toward you 5 30 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the seven PM2 0x8 0 screws on the surface of the base enclosure and the four PM2 0x8 0 screws in the battery bay Removing the Top Cover Screws Part 1 4 Remove the two PM2 0x3 0 screws in the optical drive bay and the four PM2 0x3 0 screws on the rear edge of the base enclosure Removing the Top Cover Screws Part 2 Maintenance and Service Guide 5 31 Removal and Replacement Procedures 5 Turn the notebook top si
26. 1 A 9 5 A 135 W 180 W Operating current 7 1 9 5 A Temperature Operating 10 to 35 5 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maintenance and Service Guide Specifications Table 6 1 Notebook Continued Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15mto 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random Vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The notebook operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Table 6 2 17 0 inch WSXGA WVA Brightview Display Dimensions Height Width Diagonal 23 00 cm 9 06 in 36 80 cm 14 49 in 43 40 cm 17 09 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1680 x 1050 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4W Viewing angle 65 horizontal
27. CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in Maintenance and Service Guide Specifications Table 6 8 8X DVDxRW R and CD RW Combo Drive Continued Disk thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms lt 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate CD R 16X 2 400 KB s 150 KB s at 1X CD rate CD RW 8X 1 200 KB s 150 KB s at 1X CD rate CD ROM 24X 3 600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate DVD R 4X 5 400 KB s 1 352 KB s at 1X DVD rate DVD RW 2X 2 700 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 11 Specifications Hardware DMA Table 6 9 System DMA System Function DMAO not applicable DMA1 not applicable DMA2 not applicable DMA3 not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 Maintenance and Service Guide Specifications Table 6 10 System Interrupts
28. M5 0x9 0 screw locks on each side of the external monitor connector Five PM2 0x4 0 screws that secure the system board to the base enclosure Two PM2 0x8 0 screws that secure the heat sink module to the base enclosure Removing the System Board Screws and Screw Locks Maintenance and Service Guide 5 43 Removal and Replacement Procedures 9 Position the notebook with the front panel toward you 10 Flex the right rear edge of the base enclosure outward until the expansion port 2 is clear of the base enclosure 11 Lift the front edge of the system board until it clears the base enclosure 12 Slide the system board forward at an angle and remove it Removing the System Board 13 If necessary remove the RTC battery from the socket on the system board Removing the RTC Battery Reverse the above procedures to install the system board and the battery 5 44 Maintenance and Service Guide Removal and Replacement Procedures 5 17 Speakers Spare Part Number Information Left and right speakers 378521 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components Optical drive refer to Section 5 5 Memory module compartment cover refer to Section 5 6 Mini PCI compartment cover refer to Section 5 7 e Switch cover refer to Section 5 8 Keyboard refer to Section 5 10 Display assembly refer to Section 5 11 Top
29. Modem Board Spare Part Number Information Modem board 374758 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components Optical drive refer to Section 5 5 Memory module compartment cover refer to Section 5 6 Mini PCI compartment cover refer to Section 5 7 e Switch cover refer to Section 5 8 Keyboard refer to Section 5 10 Display assembly refer to Section 5 11 Top cover refer to Section 5 12 mw m0 System board refer to Section 5 16 2 Turn the system board upside down with the external monitor connector toward you 5 52 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the PM2 0x3 0 screw that secures the modem board to the system board 4 Remove the modem board S Removing the Modem Board Reverse the above procedure to install the modem board Maintenance and Service Guide 5 53 Removal and Replacement Procedures 5 21 Heat Sink Module Spare Part Number Information Heat sink module includes left fan and thermal paste 380030 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components a Optical drive refer to Section 5 5 b Memory module compartment cover refer to Section 5 6 Mini PCI compartment cover refer to Section 5 7 e Switch cover refer to Section 5 8 Keyboard refer to Section 5 10 Display asse
30. Remove 3 Backplane board notebook reseat 4 Switch box 5 Expansion base motor mechanism all internal parts and replace any damaged items in expansion base 2 14 Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reseat power cord in expansion base and power outlet No OS loading from hard drive go to Flowchart 2 10 No OS Loading Hard Drive Part 1 No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD or DVD ROM drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connection NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins Maintenance and Service Guide Troubleshooting Flowchart 2 10 No OS Loading Hard Drive Part 1 05 not loading from hard drive Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 external hard drive OS loading Go to Boot Flowchart Check the Setup Pi 2 13 No OS utility for correct Loading booting order Diskette Drive Change boot priority through the Setup utility and reboot Boot Go to from Flowchart hard drive 2 17 Nonfunctioning Device 2 16 Maintenan
31. VA 374721 001 2 Switch cover For use on notebook models with wireless 374754 001 For use on notebook models without wireless 380444 001 3 LED Board includes cable 378771 001 4 Keyboards Belgium 374741 181 Spain 374741 071 Brazil 374741 201 Sweden Finland 374741 101 Denmark 374741 081 Switzerland 374741 111 France 374741 051 United Kingdom 374741 031 French Canada 374741 121 Asia Pacific 374741 001 Germany 374741 041 Australia Greece 374741 151 Canada International 374741 B31 Italy 374741 061 Republic of Latin America 374741 161 China and Norway 374741 091 the United Portugal 374741 131 States Saudi Arabia 374741 171 5 Top cover includes TouchPad 374750 001 6 Broadcomm Bluetooth wireless board 376651 001 Maintenance and Service Guide 3 3 Illustrated Parts Catalog Notebook Major Components 3 4 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Notebook Major Components Continued Spare Part Item Description Number 7 System boards include disk cell RTC battery M24P with 256 MB RAM 374711 001 M24P with 128 MB RAM 374709 001 M22P with 64 MB RAM 374707 001 8 Audio USB board includes cable 374761 001 9 Processors include thermal pad Intel Pentium 4 560 3 6 GHz 377213 001 Intel Pentium 4 550 3 4 GHz 374718 001 Intel Pentium 4 540 3 2 GHz 374717 001 Intel Pentium 4 530 3 0 GHz 374716 001 Intel Pentium 4 520 2 8 GHz
32. acement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and
33. al speaker Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning device Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage Fix or replace broken item Any physical device detected Go to Flowchart Reattach device 2 9 No Close notebook Replace hard drive Operating System OS Loading Replace NIC If integrated NIC Device boots replace system 2 board properly Device boots properly Replace diskette drive Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect notebook to good external keyboard External Replace device System works board Reseat internal keyboard connector if applicable Replace internal keyboard or cable Replace System board 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect notebook to good external pointing device External Replace device System Works board Reseat internal pointing de
34. al and Replacement Procedures 2 Remove the two PM2 0x4 0 screws that secure the digital drive board to the base enclosure 3 Remove the digital drive board Removing the Digital Drive Board Reverse the above procedure to install the digital drive board Maintenance and Service Guide 5 49 Removal and Replacement Procedures 519 Base Enclosure Fans Spare Part Number Information Base enclosure middle fan 380029 001 Base enclosure right fan 380027 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components Optical drive refer to Section 5 5 Memory module compartment cover refer to Section 5 6 Mini PCI compartment cover refer to Section 5 7 a Switch cover refer to Section 5 8 Keyboard refer to Section 5 10 Display assembly refer to Section 5 11 Top cover refer to Section 5 12 soa System board refer to Section 5 16 5 50 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the two PM2 0x8 0 screws that secure the middle fan to the base enclosure 3 Remove the four PM2 0x8 0 screws that secure the right fan to the base enclosure 4 Remove the base enclosure middle and right fans Q Removing the Base Enclosure Fans Reverse the above procedure to install the base enclosure fans Maintenance and Service Guide 5 5 Removal and Replacement Procedures 5 20
35. ample pressing fn f7 decreases screen brightness Maintenance and Service Guide 1 11 Product Description The upper components of the keyboard are shown below and on the following page and described in Tables 1 6 and 1 7 Vis Upper Keyboard Components Maintenance and Service Guide Product Description Table 1 6 Upper Keyboard Components Item Component Function 1 Power standby button When the notebook is E Off press to turn on the notebook E On briefly press to initiate standby E n standby briefly press to resume from standby E In hibernation briefly press to restore from hibernation Q If the system has stopped responding and Microsoft Windows shutdown procedures cannot be used press and hold the power standby button for at least 4 seconds to turn off the notebook 2 Exhaust vents Provide airflow to cool internal components To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows thick rugs or clothing to block airflow 3 Volume down button Decreases system volume 4 Volume mute button Mutes or restores system volume 5 Volume up button Increases system volume 6 Quick Launch buttons Launch default multimedia digital 2 imaging or music applications varies by model To reassign another application to a Quick Launch button refer to Using Custom As
36. ark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 Maintenance and Service Guide B 3 Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued 1 Country Accredited Agency Applicable Note Number _ United Kingdom 4d United States UL 2 NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration B 4 Maintenance and Service Guide C Screw Listing This appendix provides specification and reference information for the screws used in the notebook AII screws listed in this appendix are available in the Miscellaneous Screw Kit
37. ate a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances Computer Setup Computer Setup is a system information and customization utility that can be used even when your operating system is not working or will not load This utility includes settings that are not available in Windows Using Computer Setup Information and settings in Computer Setup are accessed from the Main Security Advanced or Tools menus Turn on or restart the notebook Press f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen QJ To change the language use the cursor control keys to navigate to the Advanced menu Q To view navigation information press 21 To return to the Computer Setup menu press esc Maintenance and Service Guide 2 1 Troubleshooting 2 Select the Main Security Advanced or Tools menu 3 To close Computer Setup and restart the notebook Select Exit gt Exit Saving Changes and then press enter O Select Exit gt Exit Discarding Changes and then press enter T Select Exit gt Load Setup Defaults and then press enter 4 When you are prompted to confirm your action press f10 Selecting from the Main Menu Table 2 1 Main Menu Select To Do This System Information B Change the system time and system date E View identification information about the notebook
38. ce and Service Guide Troubleshooting Flowchart 2 11 No OS Loading Hard Drive Part 2 Continued from Flowchart 2 10 No OS Reseat Loading Hard Drive Part 1 hard drive 1 Replace hard drive CD or diskette in drive 2 Replace system board Hard drive accessible Done Remove diskette and reboot Run FDISK Create partition and then format hard drive to bootable CA prompt Boot from hard drive Done Hard drive partitioned Go to Flowchart 2 13 No OS Boot from diskette drive Hard drive formatted Loading Diskette Drive Format hard drive and bring to a bootable CA prompt Hard drive accessible Notebook booted Load OS using Done Operating System Disc if Go to Go to applicable Flowchart 2 12 No OS Flowchart 2 12 No OS Loading Hard Drive Part 3 Loading Hard Drive Part 3 Maintenance and Service Guide 2 17 Troubleshooting Flowchart 2 12 No OS Loading Hard Drive Part 3 Continued from Flowchart 2 11 No OS Loading Hard Drive Part 2 _ System Install OS files on hard and reboot drive Virus 0S on Clean virus loading from hard drive hard drive Run SCANDISK and check for Diagnostics Replace bad sectors on diskette hard drive Can bad Replace Run diagnostics sectors a
39. d Removing the Keyboard Reverse the above procedure to install the keyboard Maintenance and Service Guide 5 25 Removal and Replacement Procedures 5 11 Display Assembly Spare Part Number Information 17 0 inch WSXGA WVA with Brightview 374723 001 17 0 inch WXGA WVA with Brightview 374722 001 17 0 inch WXGA WVA 374721 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components a Optical drive refer to Section 5 5 b Memory module compartment refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 5 26 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the wireless antenna cables from the top cover holes and from the routing channels through which the cables are routed 3 Disconnect the display cable from the system board Disconnecting the Display Cables Maintenance and Service Guide 5 27 Removal and Replacement Procedures 4 Remove the two PM2 0x8 0 screws that secure the display assembly to the notebook Removing the Display Screws 5 28 Maintenance and Service Guide Removal and Replacement Procedures 5 Position the notebook with the rear panel toward you CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in
40. d 345252 021 Power cord with 3 wire plug for use with 180 watt AC adapters in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 345252 031 Power cord with 3 wire plug for use with 180 watt AC adapters in Hong Kong and the United Kingdom 345252 061 Power cord with 3 wire plug for use with 180 watt AC adapters in Italy 345252 081 Power cord with 3 wire plug for use with 180 watt AC adapters in Denmark 345252 111 Power cord with 3 wire plug for use with 180 watt AC adapters in Switzerland 345252 201 Power cord with 3 wire plug for use with 180 watt AC adapters in Brazil 3 14 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 345252 AA1 Power cord with 3 wire plug for use with 180 watt AC adapters in the People s Republic of China 364727 001 USB digital drive 371693 001 Wired headset with volume control 371694 001 HP remote control 373047 001 802 11b g Mini PCI communications card for use in most of the world MOW 373048 001 802 11b g Mini PCI communications card for use in the rest of the world ROW 373979 001 Power cord with 3 wire plug for use with 135 watt AC adapters in Canada French Canada Latin America Taiwan Thailand and the United States 373979 011 Power cord with 3 wire plug for use with 135 watt AC adapters in Aust
41. de up with the front panel toward you 6 Release the ZIF connector 6 to which the TouchPad cable is connected and disconnect the TouchPad cable from the system board 7 Release the ZIF connector to which the LED button board cable is connected and disconnect the LED button board cable from the system board 8 Disconnect the display switch module cable from the system board Disconnecting the TouchPad and LED Board Cables 5 32 Maintenance and Service Guide Removal and Replacement Procedures 9 Remove the three PM2 0x8 0 screws that secure the base enclosure to the notebook Removing the Top Cover Screws 10 Swing the front edge of the top cover up and back until it detaches from the notebook 11 Lift the top cover straight up to remove it Removing the Top Cover Reverse the above procedure to install the top cover Maintenance and Service Guide 5 33 Removal and Replacement Procedures 5 13 Infrared Board Spare Part Number Information Infrared board with cable 374760 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components a Optical drive refer to Section 5 5 b Memory module compartment refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 mh Display assembly refer to Section 5 11 g Top cover refer to Section 5
42. e Boot order correct Correct boot order using the Setup utility N Install bootable disc and reboot notebook Bootable disc in drive Try another bootable disc Done Go to Flowchart 2 17 Nonfunctioning Device Reset the notebook Refer to Section 1 2 Go to Flowchart 2 17 Nonfunctioning Device Resetting the Notebook for instructions 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 Turn up audio No audio internally or Done externally Go to Flowchart Notebook in expansion base if applicable Internal Undock audio 2 16 No Audio Part 2 Go to Flowchart 2 16 No Audio Part 2 Replace the following expansion base components one at a time as applicable Check audio status after each change 1 Reseat expansion base audio cable 2 Replace audio cable 3 Replace speaker 4 Replace expansion base audio board 5 Replace backplane board 6 Replace 1 0 board Go to Flowchart Done 2 17 Nonfunctioning Device Maintenance and Service Guide 2 2 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Flowchart 2 15 No Audio Part 1 Audio Reload audio drivers Correct Load drivers and drivers for set configuration application in OS Connect to extern
43. e 6 Turn on the notebook passwords and all CMOS settings have been cleared Power Management The notebook comes with power management features that extend battery operating time and conserve power The notebook supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power standby button Advanced Configuration and Power Management ACPM compliance Maintenance and Service Guide Product Description 1 4 External Components The external components on the front of the notebook are shown below and described in Table 1 1 C Front Components Table 1 1 Front Components Item Component Function 1 Display release latch Opens the notebook 2 Stereo speakers 2 Produce stereo sound 3 Power standby light On Notebook is turned on E Blinking Notebook is in standby Off Notebook is off 4 Battery light E On Battery pack is charging Blinking Battery pack has reached a low battery condition 5 AC power light On Notebook is receiving AC power 6 Hard drive activity light On A notebook drive is being accessed Maintenance and Service Guide 1 5 Product Description The external components on the right side of the notebook are shown below and described in Table 1 2 Right Side Components Table 1 2 Right
44. e Guide 6 7 Specifications Table 6 7 24X DVD CD RW Combo Drive Applicable disk Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in 6 8 Maintenance and Service Guide Specifications Table 6 7 24X DVD CD RW Combo Drive Continued Disk thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD media DVD media Random 110 ms 130 ms Full stroke 210 ms 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time 15 seconds Stop time 6 seconds Maintenance and Service Guide 6 9 Specifications Table 6 8 8X DVD RW R and CD RW Combo Drive Applicable disk Read DVD R DVD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2
45. e of the cover up and swing it to the right 4 Remove the memory module compartment cover Q The memory module compartment cover is included in the Miscellaneous Plastics Kit spare part number 374746 001 Removing the Memory Module Compartment Cover 5 14 Maintenance and Service Guide Removal and Replacement Procedures 5 Spread the retaining tabs 6 on each side of the memory module socket to release the memory module board The back edge side of the board rises away from the notebook 6 Slide the module away from the socket at an angle 7 Remove the memory module board Note that memory modules are slotted to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module Maintenance and Service Guide 5 15 Removal and Replacement Procedures 5 7 Mini PCI Communications Card Spare Part Number Information 802 11b g for use in most of the world MOW 373047 001 802 11b g for use in the rest of the world ROW 373048 001 376650 001 802 11a b g combination card for use in the United States 1 Prepare the notebook for disassembly refer to Section 5 3 2 Remove the hard drive cover refer to Section 5 3 Maintenance and Service Guide Removal and Replacement Procedures 3 Disconnect the auxiliary and main antenna cables from the Mini PCI communications card Make note of which
46. ebook 1 4 1 3 Power 1 4 1 4 External 1 5 1 5 Design 1 18 2 Troubleshooting 2 1 Computer 2 1 2 2 Troubleshooting Flowcharts 2 5 3 Illustrated Parts Catalog 3 1 Serial Number 3 1 3 2 Notebook Major Components 3 2 3 3 Miscellaneous Plastics 3 8 3 4 Mass Storage Devices 3 9 3 5 Media Center Edition Accessories 3 10 3 6 Miscellaneous Not Illustrated 3 11 3 7 Sequential Part Number Listing 3 14 4 Removal and Replacement Preliminaries 4 1 Tools 4 1 4 2 Service 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging Transporting Precautions 4 5 4 6 Workstation Precautions 4 6 4 7 Grounding Equipment and Methods 4 7 Maintenance and Service Guide 1 Contents 5 Removal and Replacement Procedures 5 1 Serial Number eee 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the Notebook for Disas
47. eet The notebook feet are adhesive backed rubber pads The feet are included in the Miscellaneous Plastics Kit spare part number 374746 001 Replacing the Notebook Feet Maintenance and Service Guide 5 11 Removal and Replacement Procedures 5 5 Optical Drive Spare Part Number Information Dual Format Double Layer 38207000 8X Dual Format Light Scribe 383608 001 8X DVD RW R and CD RW Combo Drive 374737 001 24X DVD CD RW Combo Drive 374735 001 1 Prepare the notebook for disassembly refer to Section 5 3 5 12 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the PM2 0x8 0 screw that secures the optical drive to the notebook 3 Insert a thin tool such as a paper clip into the media tray release hole The optical drive media tray releases from the optical drive 4 Use the media tray frame to slide the optical drive outward 5 Remove the optical drive o Removing the Optical Drive Reverse the above procedure to install an optical drive Maintenance and Service Guide 5 13 Removal and Replacement Procedures 5 6 Memory Module Spare Part Number Information 1024 MB 400 MHz DDR2 374726 001 512 MB 400 MHz DDR2 374725 001 256 MB 400 MHz DDR2 374724 001 1 Prepare the notebook for disassembly refer to Section 5 3 2 Loosen the PM2 0x5 0 screw that secures the memory module compartment cover to the notebook 3 Lift the left edg
48. emoval 5 50 spare part numbers 3 5 3 20 5 50 features 1 2 flowcharts troubleshooting no audio 2 21 2 22 no network modem connection 2 26 no OS loading 2 15 no OS loading from CD ROM DVD ROM Drive 2 20 no OS loading from diskette drive 2 19 no OS loading from hard drive 2 16 2 17 2 18 no power 2 8 2 10 2 11 no video 2 12 2 13 nonfunctioning device 2 23 nonfunctioning expansion base 2 14 nonfunctioning keyboard 2 24 nonfunctioning pointing device 2 25 OS not loading 2 15 fn key 1 11 front components 1 5 G grounding equipment and methods 4 7 H hard drive OS not loading 2 16 precautions 4 3 removal 5 7 spare part numbers 3 7 3 9 3 17 3 20 specifications 6 5 6 6 Maintenance and Service Guide Index 3 Index hard drive activity light 1 5 hard drive bay 1 17 hard drive cover removal 5 7 headphone jack location 1 8 pin assignments A 6 headset spare part number 3 11 3 15 heat sink module removal 5 54 spare part number 3 5 3 19 5 54 l I O address specifications 6 15 infrared board removal 5 34 spare part number 3 7 3 19 5 34 interrupt specifications 6 13 K keyboard removal 5 22 spare part numbers 3 3 3 17 3 18 5 22 troubleshooting 2 24 keyboard components 1 9 1 10 keypad keys 1 11 L label area 1 17 LED board removal 5 20 spare part number 3 3 3 20 5 20 left side components 1 8 Logo Kit spare par
49. enance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To prevent damage to the notebook damage to a removable drive or loss of information observe the following precautions Before removing or inserting a hard drive shut down the notebook If you are unsure whether the notebook is off or in hibernation turn the notebook on and then shut it down through the operating system Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package Fragile Handle With Care Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 Preventing Elect
50. ent or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 4 6 Maintenance and Service Guide Removal and Repl
51. es 376651 001 Broadcomm Bluetooth wireless card 377213 001 Intel Pentium 4 560 3 6 GHz processor includes thermal pad 375705 001 HP Media Center mini remote control 377555 001 Dual Tuner AC adapter 377556 001 Dual Tuner Coaxial Cable Kit Maintenance and Service Guide 3 19 Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 377557 001 Dual Tuner Cable Kit 377558 001 Dual Tuner Miscellaneous Cable Kit 377559 001 Dual Tuner Plastic Stand 378521 001 Speakers left and right 378767 001 4200 rpm 40 GB hard drive includes frame and connector 378768 001 AC adapters 135 watt 2 wire plug for use only on notebook models with Intel Pentium 4 530 3 0 GHz and Intel Pentium 4 520 2 8 GHz processors 378771 001 LED board 380258 001 5400 rpm 100 GB hard drive includes frame and connector 380444 001 Switch cover for use with notebook models without wireless 380027 001 Base enclosure right fan 380029 001 Base enclosure middle fan 382079 001 Dual Format Double Layer 383608 001 8X Dual Format Light Scribe 3 20 Maintenance and Service Guide 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver
52. etailed information on screw sizes locations and usage Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the notebook Serial Number Location 5 2 Maintenance and Service Guide Removal and Replacement Procedures 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components Disassembly Sequence Chart Section Description of Screws Removed 5 8 Preparing the notebook for disassembly Battery pack 0 Hard drive 4 to remove hard drive cover 0 to remove hard drive 4 to disassemble hard drive 5 4 Notebook feet 0 55 Optical drive 1 5 8 Memory module 1 loosened 5 7 Mini PCI communications card 4 to remove hard drive cover AN To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore notebook functionality Then contact Customer Care 5 8 Switch cover 5 Maintenance and Service Guide 5 3 Removal and Replacement Procedures Disassembly Sequence Chart Continued
53. ey parts and features of the notebook Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections Memory module Mini PCI communications devices Hard drive Display Keyboard and TouchPad Audio Intel Pentium 4 processors B PC Card CAUTION To properly ventilate the notebook allow at least a 7 6 cm 3 inch clearance on the left and right sides of the notebook The notebook uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software applications Exhaust air is displaced through the ventilation grill located on the left side of the notebook 1 18 Maintenance and Service Guide 2 1 2 Troubleshooting WARNING Only authorized technicians trained by HP should repoir this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can cre
54. for one Type II PC Card slot with support for both 32 bit CardBus and 16 bit PC Cards External 180 and 135 watt AC adapter with 3 wire power cord varying by notebook model B 12 cell Li Ion battery pack Stereo speakers with volume up volume mute and volume down buttons B Support for the following optical drives 8X Max DVD RW R CD RW Combo Drive 24X Max DVD CD RW Combo Drive E Connectors External monitor Universal Serial Bus USB v 2 0 four ports RJ 11 modem RJ 45 network Audio out headphone Audio in microphone Power IEEE 1394 select models only S Video out select models only Infrared Expansion port 2 Digital Media Slot Digital drive bay L ILD DL LDLDDLDLL UcLDSGol6oL ExpressCard Maintenance and Service Guide 1 3 Product Description 1 2 1 3 Resetting the Notebook If the notebook you are servicing has an unknown password follow these steps to clear the password These steps also clear CMOS 1 Prepare the notebook for disassembly refer to Section 5 3 Preparing the Notebook for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 16 System Board for more information on removing and replacing the RTC battery 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the notebook 5 Connect AC power to the notebook Do not reinsert any battery packs at this tim
55. gy to be accessible to people with varying ranges of abilities Video Memory Displays the amount of video memory available on the notebook Selecting from the Tools Menu Select Hard Drive Self Test Table 2 4 Tools Menu To Do This Run a quick comprehensive self test on hard drives in the system that support the test features 2 4 Maintenance and Service Guide Troubleshooting 2 2 Troubleshooting Flowcharts Table 2 5 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Flowchart 2 1 Initial Troubleshooting 2 2 Flowchart 2 2 No Power Part 1 2 3 Flowchart 2 3 No Power Part 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Expansion Base if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive Maintenance and Service Guide 2 5 Troubleshooting Table 2 5 Troubleshooting Flowcharts Overview Continued Flowchart Description 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart
56. hing to block airflow Maintenance and Service Guide 1 7 Product Description The external components on the left side of the notebook are shown below and described in Table 1 3 Left Side Components Table 1 3 Left Side Components Item Component Function 1 Exhaust vent Provides airflow to cool internal components To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows thick rugs or clothing to block airflow 2 USB port Connects an optional 1 1 or 2 0 compliant USB device 3 Audio in Connects an optional monaural microphone jack microphone 4 Audio out Connect optional headphones or powered headphone jack 2 stereo speakers Also connects the audio function of an audio video device such as a television or VCR 5 Optical drive Supports an optical disc The type of optical drive such as a combination CD ROM DVD ROM varies by model Maintenance and Service Guide Product Description The external components on the rear panel of the notebook are shown below and described in Table 1 4 Rear Panel Components Table 1 4 Rear Panel Components Item Component Function 1 Security cable slot Attaches an optional security cable to the notebook 2 Power connector Connects an AC adapter 3 USB port Connects an optional 1 1 or 2 0 compliant USB device 4 S Video out jack Connects an optional S V
57. ideo device such as a television VCR camcorder projector or video capture card 5 External monitor port Connects an optional VGA external monitor or projector 6 Exhaust vent Provides airflow to cool internal components To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows thick rugs or clothing to block airflow Maintenance and Service Guide 1 9 Product Description The standard keyboard components of the notebook are shown below and described in Table 1 5 Standard Keyboard Components 1 10 Maintenance and Service Guide Product Description Table 1 5 Standard Keyboard Components Item Component Function 1 caps lock key Enables caps lock and turns on the caps lock light 2 f1 to f12 keys 12 Perform system and application tasks When combined with the fn key several keys and buttons perform additional tasks as hotkeys 3 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light 4 Keypad keys 15 In Windows can be used like the keys on an external numeric keypad 5 Arrow keys Moves the cursor around the screen 6 Windows In Windows displays a shortcut menu applications key for items beneath the pointer 7 Windows logo key In Windows displays the Windows Start menu 8 fn key Combines with other keys to perform system tasks For ex
58. mbly refer to Section 5 11 Top cover refer to Section 5 12 mw m0 System board refer to Section 5 16 5 54 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the fan cable from the system board 3 According to the 1 2 3 4 sequence stamped into the heat sink module loosen the four PM2 0x12 0 spring loaded shoulder screws that secure the heat sink module to the system board 4 Lift the heat sink module and remove it Q Due to the adhesive quality of the thermal paste located between the heat sink module and processor it may be necessary to move the module from side to side to detach the module from the processor Removing the Heat Sink Module Reverse the above procedure to install the heat sink module Maintenance and Service Guide 5 55 Removal and Replacement Procedures 5 22 Processor Spare Part Number Information Intel Pentium 4 560 3 6 GHz 377213 001 Intel Pentium 4 550 3 4 GHz 374718 001 Intel Pentium 4 540 3 2 GHz 374717 001 Intel Pentium 4 530 3 0 GHz 374716 001 Intel Pentium 4 520 2 8 GHz 374715 001 1 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components Optical drive refer to Section 5 5 Memory module compartment cover refer to Section 5 6 Mini PCI compartment cover refer to Section 5 7 e Switch cover refer to Section 5 8 Keyboard refer to Section
59. nd follow A hard drive be fixed recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 18 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading Diskette Drive Y OS not loading from 08 loading Reseat diskette drive diskette drive Bootable diskette in drive Nonsystem disk message Check diskette for system files Try different diskette Go to Flowchart Boot from another device 2 17 Nonfunction ing Device Nonsystem disk error Diskette drive enabled in the Setup utility Enable drive and cold boot N notebook 08 loading Y Reset the notebook Refer to Section 1 2 Resetting the Notebook for instructions Is diskette drive boot order correct Go to Flowchart 2 17 Nonfunctioning Device Change boot priority using the Setup utility Done Install bootable diskette and reboot notebook 1 Replace diskette drive 2 Replace system board Done Maintenance and Service Guide Troubleshooting Flowchart 2 14 No OS Loading Optical Drive Y No 0S loading from Disc CD ROM or in drive DVD ROM drive Install bootable disc Boots from CD or DVD Boots from CD or DVD Reseat drive Booting from another devic
60. ntium 4 560 3 6 GHz with 800 MHz front side bus FSB with HT Technology Q Intel Pentium 4 550 3 4 GHz with 800 MHz FSB with HT Technology Q Intel Pentium 4 540 3 2 GHz with 800 MHz FSB with HT Technology Q Intel Pentium 4 530 3 0 GHz with 800 MHz FSB with HT Technology Q Intel Pentium 4 520 2 8 GHz with 800 MHz FSB with HT Technology The following displays are available varying by notebook model MY 17 0 inch WSXGA WVA 1680 x 1050 with Brightview TFT display with over 16 7 million colors 17 0 inch WXGA WVA 1440 x 900 with Brightview TFT display with over 16 7 million colors O 17 0 inch WXGA WVA 1440 x 900 TFT display with over 16 7 million colors 100 80 60 or 40 GB high capacity hard drive varying by notebook model 256 MB DDR2 synchronous DRAM SDRAM at 400 and 533 MHz expandable to 2 0 GB Microsoft Windows XP Home Edition or Windows XP Professional varying by notebook model Full size Windows keyboard with full size numeric keypad TouchPad pointing device including a dedicated vertical scroll region and a button that enables disables TouchPad operation Integrated 10 Base T 100 Base TX Ethernet local area network LAN network interface card NIC with RJ 45 jack Maintenance and Service Guide Product Description Integrated high speed 56K modem with RJ 11 jack Integrated wireless support for Mini PCI IEEE 802 11b and 802 11b g WLAN device B Support
61. odules refer to Section 5 6 Mini PCI communications card refer to Section 5 7 Modem board refer to Section 5 20 Heat sink module refer to Section 5 21 Processor refer to Section 5 22 Prepare the notebook for disassembly refer to Section 5 3 and remove the following components a Optical drive refer to Section 5 5 b d e Switch cover refer to Section 5 8 Keyboard refer to Section 5 10 Display assembly refer to Section 5 11 Top cover refer to Section 5 12 2 Turn the notebook upside down with the front toward you 5 40 Maintenance and Service Guide Removal and Replacement Procedures 3 Disconnect the fan cable from the system board through the memory module compartment Disconnecting the Fan Cables 4 Turn the notebook top side up with the front panel toward you Maintenance and Service Guide 5 41 Removal and Replacement Procedures 5 Disconnect the following cables from the system board Left speaker cable O Front panel LED board cable O Digital drive board cable Right speaker cable Audio USB board cable Js a Disconnecting the System Board Cables Part 1 6 Disconnect the fan cable from the system board Disconnecting the System Board Cables Part 2 5 42 Maintenance and Service Guide Removal and Replacement Procedures 7 Position the notebook with the rear panel toward you 8 Remove the following Two H
62. ok and notebook display if applicable f 2 Display pins on cable 3 System board Replace System Try Video OK another display Internal and external video OK board Done 2 12 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Continued from Flowchart 2 6 No Video Part 1 Remove notebook from expansion base if connected Adjust Check brightness display of external brightness monitor Go to A in i 9 Flowchart i 7 Video OK 2 6 No Video Video Part 1 Check that notebook is properly Try another seated in expansion base for external bent pins on cable and for monitor monitor connection Internal and external video OK Video OK Go to Adjust external Flowchart monitor display 2 8 Nonfunctioning Expansion Base if applicable Maintenance and Service Guide 2 13 Troubleshooting Flowchart 2 8 Nonfunctioning Expansion Base if applicable Nonfunctioning expansion base Reseat power cord in expansion base and power outlet Check voltage Reinstall setting on notebook into expansion base expansion base Reset monitor cable connector at Expansion expansion base base operating Expansion base Replace the following expansion base operating components one at a time Check notebook operation after each N replacement 1 Power supply 2 1 0 board
63. protective materials Maintenance and Service Guide 4 7 Removal and Replacement Preliminaries Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 4 8 Maintenance and Service Guide 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are 69 screws and screw locks in 9 different sizes that must be removed replaced or loosened when servicing the notebook Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for d
64. ptive screws Not illustrated Notebook feet SD Card slot space saver PC Card slot space saver 23 Battery pack 12 cell 2 2 374762 001 Maintenance and Service Guide 3 7 Illustrated Parts Catalog 3 3 Miscellaneous Plastics Kit Table 3 2 Spare Part Number 374746 001 Spare Part Item Description Number a Hard drive cover includes 4 captive screws Memory module compartment cover includes 2 captive screws Notebook feet 7 SD Card slot space saver OIN PC Card slot space saver 3 8 Maintenance and Service Guide Illustrated Parts Catalog 3 4 Mass Storage Devices Table 3 3 Spare Part Number Information Spare Part Item Description Number 1 Optical drives Dual Format Double Layer 382079 001 8X Dual Format Light Scribe 383608 001 8X DVD RW R and CD RW Combo Drive 374737 001 24X DVD CD RW Combo Drive 374735 001 2 Hard drives include frame 7200 rpm 4200 rpm 60 GB 374732 001 100 GB 374730 001 5400 rpm 80 GB 374729 001 100 GB 380258 001 60 GB 374728 001 80 GB 374731 001 40 GB 378767 001 Maintenance and Service Guide 3 9 Illustrated Parts Catalog 3 5 Media Center Edition Accessories 4 Table 3 4 Spare Part Number Information Spare Part Item Description Number 1 Dual TV Tuner Digital Video Recorder 377553 001 2 TV tuner stand 377559 001 3 TV tuner AC adapter 377555 001 4 Media Center mini remote control 375705 001 Not illustra
65. ralia and New Zealand 373979 021 Power cord with 3 wire plug for use with 135 watt AC adapters in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 373979 031 Power cord with 3 wire plug for use with 135 watt AC adapters in Hong Kong and the United Kingdom 373979 061 Power cord with 3 wire plug for use with 135 watt AC adapters in Italy Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 373979 081 Power cord with 3 wire plug for use with 135 watt AC adapters in Denmark 373979 111 Power cord with 3 wire plug for use with 135 watt AC adapters in Switzerland 373979 AA1 Power cord with 3 wire plug for use with 135 watt AC adapters in the People s Republic of China 374707 001 System board M22P with 64 MB RAM includes disk cell RTC battery 374709 001 System board M24P with 128 MB RAM includes disk cell RTC battery 374711 001 System board M24P with 256 MB RAM includes disk cell RTC battery 374715 001 Intel Pentium 4 520 2 8 GHz processor includes thermal pad 374716 001 Intel Pentium 4 530 3 0 GHz processor includes thermal pad 374717 001 Intel Pentium 4 540 3 2 GHz processor includes thermal pad 374718 001 Intel Pentium 4 550 3 4 GHz processor includes thermal pad 374721 001 Display assembly 17 0 inch WXGA WYVA includes wireles
66. rd removal 5 36 spare part number 3 5 3 19 5 36 Audio Video Cable Kit spare part number 3 10 audio in microphone jack location 1 8 pin assignments A 5 audio out headphone jack location 1 8 pin assignments A 6 B base enclosure spare part number 3 5 3 19 battery bay 1 17 battery light 1 5 battery pack removal 5 5 Index spare part number 3 7 3 19 5 5 specifications 6 7 battery pack release latch 1 17 Bluetooth board removal 5 38 spare part number 3 3 5 38 bottom components 1 16 C cables service considerations 4 2 caps lock key 1 11 caps lock light 1 15 CD ROM drive OS not loading 2 20 precautions 4 3 Coaxial Cable Kit spare part number 3 10 components bottom 1 16 front 1 5 keyboard 1 9 1 10 left side 1 8 notebook top 1 14 rear 1 8 Maintenance and Service Guide Index 1 Index right side 1 6 upper keyboard 1 12 Computer Setup Advanced Menu 2 4 Main Menu 2 2 overview 2 1 Security Menu 2 3 Tools Menu 2 4 connector pin assignments external monitor A 3 headphone A 6 microphone 5 monitor A 3 RJ 11 modem A 4 RJ 45 network A 2 S Video out A 2 Universal Serial Bus USB A 1 connectors service considerations 4 2 design overview 1 18 digital drive bay 1 7 digital drive board spare part number 3 15 digital drive eject button 1 7 Digital Media Slot 1 6 Digital Video Recorder illustrated 3 10 spare part number 3 10 disas
67. rew listing Table C 3 Phillips PM2 0x8 0 Screw Continued hmmm Head mm illii Color Qty Length Thread Width Black 35 8 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the display assembly to the notebook documented in Section 5 11 Three screws that secure the top cover to the notebook documented in Section 5 12 Phillips M2 0x8 0 Screw Locations Maintenance and Service Guide 5 Screw Listing Table C 3 Phillips PM2 0x8 0 Screw Continued Head mm illii Color Qty Length Thread Width Black 35 8 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the display assembly to the notebook documented in Section 5 11 Phillips M2 0x8 0 Screw Locations C 6 Maintenance and Service Guide Screw listing Table C 3 Phillips PM2 0x8 0 Screw Continued Head mmm mm illii Color Qty Length Thread Width Black 35 8 0 mm 2 0 mm 4 0 mm Where used Eleven screws that secure the top cover to the notebook documented in Section 5 12 Phillips M2 0x8 0 Screw Locations Maintenance and Service Guide C 7 Screw Listing Table C 3 Phillips PM2 0x8 0 Screw Continued Head 2 Mm III Color Qty Length Thread Width Black 35 8 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the heat sink module to the notebook documented in Section 5 21 Phillips M2 0x8 0 Screw Locations 8 Maintenance and Service G
68. rlands Norway Portugal Spain and Sweden Canada French Canada Latin America Taiwan Thailand 373979 001 and the United States Denmark 373979 081 Hong Kong and the United Kingdom 373979 031 Italy 373979 061 People s Republic of China 373979 AA1 Switzerland 373979 111 3 12 Maintenance and Service Guide Illustrated Parts Catalog Table 3 5 Spare Part Information Continued Spare Part Description Number Power cords 3 wire plug for use with 180 watt AC adapters For use in Australia and New Zealand 345252 011 Brazil 345252 201 Belgium Europe Finland France Germany Greece 345252 021 the Netherlands Norway Portugal Spain and Sweden Canada French Canada Latin America Taiwan Thailand 345252 001 and the United States Denmark 345252 081 Hong Kong and the United Kingdom 345252 031 Italy 345252 061 People s Republic of China 345252 AA1 Switzerland 345252 111 Maintenance and Service Guide 3 13 Illustrated Parts Catalog 3 7 Sequential Part Number Listing Table 3 6 Sequential Part Number Listing Spare Part Number Description 309674 001 USB travel mouse 344897 001 USB 1 1 diskette drive 345252 001 Power cord with 3 wire plug for use with 180 watt AC adapters in Canada French Canada Latin America Taiwan Thailand and the United States 345252 011 Power cord with 3 wire plug for use with 180 watt AC adapters in Australia and New Zealan
69. rostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive compon
70. s antenna boards and cables 3 16 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued Spare Part Number Description 374722 001 Display assembly 17 0 inch WXGA WVA with Brightview includes wireless antenna boards and cables 374723 001 Display assembly 17 0 inch WSXGA WVA with Brightview includes wireless antenna boards and cables 374724 001 256 MB memory module 400 MHz DDR2 374725 001 512 MB memory module 400 MHz DDR2 374726 001 1024 MB memory module 400 MHz DDR2 374728 001 4200 rpm 60 GB hard drive includes frame and connector 374729 001 4200 rpm 80 GB hard drive includes frame and connector 374730 001 4200 rpm 100 GB hard drive includes frame and connector 374731 001 5400 rpm 80 GB hard drive includes frame and connector 374732 001 7200 rpm 60 GB hard drive includes frame and connector 374735 001 24X DVD CD RW Combo Drive 374737 001 8X DVDxRW R and CD RW Combo Drive 374741 001 Keyboard for use in Asia Pacific Australia Canada Hong Kong People s Republic of China and the United States 374741 002 Keyboard for use in International 374741 031 Keyboard for use in United Kingdom 374741 041 Keyboard for use in Germany Maintenance and Service Guide 3 17 Illustrated Parts Catalog Table 3 6 Sequential Part Number Listing Continued
71. sembly 5 5 5 4 Notebook Feet 5 11 2 5 Optical Drive sve Adres eta wees ee 5 12 5 6 Memory 5 14 5 7 Mini PCI Communications 5 16 5 8 Switch Cover 5 18 239 LBDBoarnd cbe ha wee REESE 5 20 2 10 Rey board oos penaas eaan e 5 22 5 11 Display Assembly 5 26 5 12 Top ceres ou eR e eee etes 5 30 5 13 Infrared 5 34 5 14 Audio USB 5 36 5 15 Bluetooth 5 38 5 16 System 5 40 2407 Speakets coco Lice 5 45 5 18 USB Digital Drive 5 48 5 19 Base Enclosure Fans 5 50 5 20 Modem 5 52 5 21 Heat Sink Module 5 54 3 22 PLOCESSOL eene eb 5 56 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index Maintenance and Service Guide 1 Product Description The HP Pavilion zd8000 Notebook PC offers advanced modularity Intel Mobile Pentium 4 processors and extensive multimedia support HP Pavilion zd8000 Notebook PC Maintenance and Service Guide 1 1 Product Description 1 1 Features The following processors are available varying by notebook model Intel Pe
72. sembly sequence chart 5 3 diskette drive OS not loading 2 19 diskette drive USB spare part number 3 14 display assembly removal 5 26 5 48 5 50 5 52 spare part numbers 3 3 3 16 3 17 5 26 5 48 5 50 5 52 specifications 6 3 6 4 display release button 1 5 DMA specifications 6 12 drives preventing damage 4 3 Dual Format Double Layer optical drive spare part number 3 5 3 20 5 12 Dual Format Light Scribe optical drive spare part number 3 5 3 20 5 12 Dual Tuner AC adapter spare part number 3 19 Dual Tuner Cable Kit spare part number 3 20 Dual Tuner Coaxial Cable Kit spare part number 3 19 Dual Tuner Miscellaneous Cable Kit spare part number 3 20 Dual Tuner Plastic Stand spare part number 3 20 Dual TV Tuner illustrated 3 10 spare part number 3 10 DVD CD RW Combo Drive Index 2 Maintenance and Service Guide Index spare part number 3 5 3 9 3 17 5 12 specifications 6 8 DVD RW R and CD RW Combo Drive removal 5 12 spare part number 3 5 3 9 3 17 5 12 specifications 6 10 DVD ROM drive OS not loading 2 20 precautions 4 3 E electrostatic discharge 4 4 4 8 Entertainment Y cable spare part number 3 10 exhaust vents 1 7 1 8 1 9 1 13 1 16 expansion base troubleshooting 2 14 expansion port 2 1 7 ExpressCard slot 1 6 external monitor port location 1 9 pin assignments 3 F f1 to 12 keys 1 11 fan locations 1 17 r
73. signments and Schemes in Chapter 2 of the Hardware and Software Guide included with the notebook Maintenance and Service Guide 1 13 Product Description The top components of the notebook are shown below and described in Table 1 7 i OE CALLED O Fm a CCF 0 Notebook Top Components 1 14 Maintenance and Service Guide Product Description Table 1 7 Notebook Top Components Item Component Function 1 TouchPad Moves the pointer and selects or activates items on the screen 2 TouchPad light On TouchPad is enabled 3 TouchPad button Enables disables the TouchPad 4 Wireless button Turns the wireless network device on and off select models only Wireless light On An integrated wireless device has been enabled 5 Caps lock light On caps lock is on 6 Num lock light On num lock or the numeric keypad is on 7 TouchPad scroll zone Scrolls up or down 8 Left and right TouchPad Function like the left and right buttons on buttons an external mouse Maintenance and Service Guide Product Description The external components on the bottom of the notebook are shown below and described in Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Exhaust vents 4 Provide airflow to cool internal components A To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft s
74. spare part number 374744 001 Maintenance and Service Guide C 1 Screw listing Table C 1 Phillips PM2 0x5 0 Screw m MMIII Color Qty Length Thread Width Black 5 5 0 mm 2 0 mm 4 0 mm Where used Four screws that secure the hard drive cover to the notebook screws captured on the cover by C clips documented in Section 5 3 One screw that secures the memory module compartment cover to the notebook screw is captured on the cover by a C clip documented in Section 5 6 Phillips M2 0x5 0 Screw Locations 2 Maintenance and Service Guide Screw Listing Table C 2 Phillips PM2 5x4 0 Screw Head MMII Color Qty Length Thread Width Silver 4 4 0 mm 2 5mm 4 0 mm Where used Four screws that secure the hard drive frame to the hard drive documented in Section 5 3 Phillips M2 5x4 0 Screw Locations Maintenance and Service Guide C 3 Screw Listing Table C 3 Phillips PM2 0x8 0 Screw Head mm illii Color Qty Length Thread Width Black 35 8 0 mm 2 0 mm 4 0 mm Where used One screw that secures the optical drive to the notebook documented in Section 5 5 Five screws that secure the switch cover to the notebook documented in Section 5 8 Two screws that secure the keyboard to the notebook documented in Section 5 10 o9 T l Phillips M2 0x8 0 Screw Location 4 Maintenance and Service Guide Sc
75. t number 3 11 3 18 M mass storage devices spare part numbers 3 9 Media Center mini remote control illustrated 3 10 spare part number 3 10 memory map specifications 6 18 memory module removal 5 14 spare part numbers 3 7 3 17 5 14 memory module compartment 1 17 memory module compartment cover removal 5 14 microphone jack location 1 8 pin assignments A 5 Mini PCI communications card removal 5 16 spare part numbers 3 7 3 15 3 19 5 16 Mini PCI compartment 1 17 Index 4 Maintenance and Service Guide Index Miscellaneous Cable Kit spare part number 3 10 Miscellaneous Plastics Kit components 3 7 3 8 spare part number 3 7 3 18 Miscellaneous Screw Kit spare part number 3 18 modem board removal 5 52 spare part number 3 5 3 19 5 52 modem jack location 1 7 pin assignments A 4 modem troubleshooting 2 26 monitor port location 1 9 pin assignments A 3 mouse spare part number 3 11 3 14 network jack location 1 7 pin assignments A 2 network troubleshooting 2 26 nonfunctioning device troubleshooting 2 14 2 23 notebook feet locations 5 11 notebook specifications 6 1 notebook top components 1 14 num lock key 1 11 num lock light 1 15 operating system not loading troubleshooting 2 15 optical drive location 1 8 OS not loading 2 20 removal 5 12 spare part number 3 5 3 20 5 12 spare part numbers 3 5 3 9 3 17 3 20 5 12 P packing precautions 4 5
76. ted Audio Video Cable Kit 377557 001 Coaxial Cable Kit 377556 001 Entertainment Y cable 375759 001 Miscellaneous Cable Kit 377558 001 3 10 Maintenance and Service Guide Illustrated Parts Catalog 3 6 Miscellaneous Not Illustrated Table 3 5 Spare Part Information Spare Part Description Number AC adapters 180 watt 3 wire plug for use on all notebook models 374743 001 135 watt 3 wire plug for use only on notebook models with 378768 001 Intel Pentium 4 530 3 0 GHz and Intel Pentium 4 520 2 8 GHz processors HP remote control 371694 001 Logo Kit 374748 001 Wired headset with volume control 371693 001 USB 1 1 digital drive 364727 001 USB 1 1 diskette drive 344897 001 USB travel mouse 309674 001 Screw Kit includes the following screws refer to 374744 001 Appendix C Screw Listing for more information on screw specifications and usage E Phillips PM2 5x4 0 screw E Phillips PM2 0x4 0 screw E Phillips PM2 0x7 0 round head screw Phillips PM2 0x3 0 screw W Phillips PM2 0x7 0 screw W Phillips PM2 0x5 0 screw W Phillips PM1 5x2 0 screw Maintenance and Service Guide 3 11 Illustrated Parts Catalog Table 3 5 Spare Part Information Continued Spare Part Description Number Power cords 3 wire plug for use with 135 watt AC adapters For use in Australia and New Zealand 373979 011 Belgium Europe Finland France Germany Greece 373979 021 the Nethe
77. the above procedure to install the battery pack 5 6 Maintenance and Service Guide Removal and Replacement Procedures 5 Remove the hard drive by following these steps a Loosen the four PM2 0x5 0 screws that secure the hard drive cover to the notebook b Remove the hard drive cover The hard drive cover is included in the Miscellaneous Plastics Kit spare part number 374746 001 Removing the Hard Drive Cover Maintenance and Service Guide 5 7 Removal and Replacement Procedures Hard Drive Spare Part Number Information 7200 rpm 60 GB 374732 001 5400 rpm 100 GB 380258 001 80 GB 374731 001 4200 rpm 100 GB 374730 001 80 GB 374729 001 60 GB 374728 001 40 GB 378767 001 5 8 Maintenance and Service Guide Removal and Replacement Procedures c Grasp the mylar tab on the left side of the hard drive and slide the hard drive to the left to disconnect it from the system board d Remove the hard drive Removing the Hard Drive Maintenance and Service Guide 5 9 Removal and Replacement Procedures e Remove the four PM2 5x4 0 screws that secure the hard drive frame to the hard drive f Lift the frame straight up to remove if from the hard drive Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive 5 10 Maintenance and Service Guide Removal and Replacement Procedures 5 4 Notebook F
78. the left and right sides of the switch cover to detach it from the notebook 8 Remove the switch cover Removing the Switch Cover Reverse the above procedure to install the switch cover Maintenance and Service Guide 5 19 Removal and Replacement Procedures 5 9 LED Board Spare Part Number Information LED board includes cable 378771 001 1 Prepare the notebook for disassembly refer to Section 5 3 2 Remove the switch cover refer to Section 5 8 3 Release the zero insertion force 7 connector to which the LED board cable is connected and disconnect the cable 4 Remove the PM2 0x4 0 screw O that secures the LED board to the top cover 5 Lift the left side of the LED board until the board disengages from the alignment pins O on the top cover Releasing the LED Board 5 20 Maintenance and Service Guide Removal and Replacement Procedures 6 Slide the LED board to the right until the tabs on the top cover are aligned with the notches on the LED board 7 Remove the LED board Removing the LED Board Reverse the above procedure to install the LED board Maintenance and Service Guide 5 21 Removal and Replacement Procedures 5 10 Keyboard Spare Part Number Information Belgium 374741 181 Portugal 374741 131 Denmark 374741 081 Saudi Arabia 374741 171 France 374741 051 Spain 374741 071 French Canada 374741 121 Sweden Finland 374741 101 Germany 374741
79. uide Screw listing Table C 3 Phillips PM2 0x8 0 Screw Continued Head mmm mm illii Color Qty Length Thread Width Black 35 8 0 mm 2 0 mm 4 0 mm Where used One screw that secures the left speaker to the notebook documented in Section 5 17 Phillips M2 0x8 0 Screw Location Maintenance and Service Guide C 9 Screw Listing Table C 3 Phillips PM2 0x8 0 Screw Continued CO Head mm illii Color Qty Length Thread Width Black 35 8 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the base enclosure left fan to the notebook documented in Section 5 19 Four screws that secure the base enclosure right fan to the notebook documented in Section 5 19 m Phillips M2 0x8 0 Screw Locations C 10 Maintenance and Service Guide Screw listing Table C 4 Phillips PM2 0x3 0 Screw Head MMIII Color Qty Length Thread Width Black 7 3 0 mm 2 0 mm 4 0 mm Where used Six screws that secure the top cover to the notebook documented in Section 5 12 Phillips M2 0x3 0 Screw Locations Maintenance and Service Guide C 11 Screw Listing Table C 4 Phillips PM2 0x3 0 Screw Continued MMIII Color Qty Length Thread Width Black 7 3 0 mm 2 0 mm 4 0 mm Where used One screw that secures the modem board to the notebook documented in Section 5 20 T E
80. urface such as pillows thick rugs or clothing to block airflow 1 16 Maintenance and Service Guide Product Description Table 1 8 Bottom Components Continued Item 2 Fans 2 Component Function Provide airflow to cool internal components A To prevent overheating do not obstruct fans Do not allow a hard surface such as a printer or a soft surface such as pillows thick rugs or clothing to block airflow 3 Hard drive bay Mini PCI compartment Holds the internal hard drive Holds an optional wireless LAN device A To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore notebook functionality Then contact Customer Care 4 Battery bay Holds a battery pack 5 Battery pack release latch Releases a battery pack from the battery bay 6 Label areas 2 Contains the notebook serial number and other applicable regulatory labels 7 Memory module compartment Contains two memory slots that support replaceable memory modules The number of preinstalled memory modules varies by notebook model Maintenance and Service Guide Product Description 1 5 Design Overview This section presents a design overview of k
81. vice connector if applicable Replace internal pointing device or cable Replace system board Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 20 No Network Modem Connection No network Or modem connection Network Replace jack or modem or have jack jack active activated Connect to nondigital line Digital line NIC modem Reload drivers and STU reconfigure Disconnect all Replace power from NIC modem pic if applicable Reseat NIC modem if applicable Replace System board 2 26 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Notebook Major Components Notebook Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Notebook Major Components Spare Part ltem Description Number 1 Display assemblies include wireless antenna boards and cables 17 0 inch WSXGA WVA with Brightview 374723 001 17 0 inch WXGA WVA with Brightview 374722 001 17 0 inch WXGA W
82. when referring to hard drive storage capacity Actual accessible capacity is less TActual drive specifications may differ slightly Maintenance and Service Guide 6 5 Specifications Table 6 5 Hard Drives Part 2 60 GB 60 GB 40 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm Weight 102g 99g 999 Interface type ATA 5 ATA 5 ATA 5 Transfer rate Synchronous maximum 100 MB sec 100 MB sec 100 MB sec Security ATA security security security Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 117 210 240 117 210 240 78 140 160 Disk rotational speed 7200 rpm 4200 rpm 4200 rpm Operating temperature 5 C to 55 C 41 F to 131 F Q Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less TActual drive specifications may differ slightly 6 6 Maintenance and Service Guide Specifications Table 6 6 Primary 12 cell Li Ion Battery Pack Dimensions Height 2 00 cm 0 79 in Width 15 80 cm 6 22 in Depth 11 90 cm 4 69 in Weight 0 34 kg 0 75 Ib Energy Voltage 148 V Amp hour capacity 6 6 Ah Watt hour capacity 48 Wh Temperature Operating 5 C to 45 C 41 F to 113 F Nonoperating 0 C to 60 C 32 F to 140 F Maintenance and Servic
83. wireless antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables 4 Spread the two retaining tabs on each side of the Mini PCI socket to release the Mini PCI card The right edge of the card rises away from the notebook 5 Remove the wireless communications card by pulling the board away from the socket at a 45 degree angle Q Note that the Mini PCI communications card is slotted to prevent incorrect installation Removing a Mini PCI Communications Card Reverse the above procedure to install a Mini PCI communications card Maintenance and Service Guide 5 17 Removal and Replacement Procedures 5 8 Switch Cover Spare Part Number Information For use on notebook models with wireless 374754 001 For use on notebook models without wireless 380444 001 1 Prepare the notebook for disassembly refer to Section 5 3 2 Position the notebook with the rear panel toward you 3 Remove the three PM2 0x8 0 screws 6 from the bottom of the notebook that secure the switch cover to the notebook 4 Remove the two PM2 0x8 0 screws from the notebook rear panel that secure the switch cover to the notebook Removing the Switch Cover Screws 5 18 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the notebook display side up with the front panel toward you 6 Open the notebook as far as possible 7 Lift up
84. y power Power up on battery power Reset power N Go to Flowchart 2 4 No Power Part 3 Power up on AC power Power up on AC power Power up in docking device NOTES 1 On select models there is a separate reset button 2 On select models the notebook can be reset using the standby switch and 1 Reseat the power cables in the either the lid switch or the main power expansion base and at the AC outlet switch 2 Ensure the AC power source is active 3 Ensure that the power strip is working Go to Power up Flowchart expansion 2 8 Nonfunctioning base Expansion Base if applicable 2 8 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Done Check battery by recharging it moving it to another notebook or replacing it Replace Power on power supply if applicable Go to Flowchart 2 4 No Power Part 3 Power on Maintenance and Service Guide 2 9 Troubleshooting Flowchart 2 4 No Power Part Continued from Flowchart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Reseat AC adapter in notebook and at power source Power on Done N External

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