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HP OMNIBOOK 2100 User's Manual

1. 3100 3000 HP OmniBook 2100 3000 3100 Replaceable Parts 4 3 Description Part Number Exchange User OmniBook Part Number Repl 2100 3100 3000 21 Drive hard disk 3 2GB 12 7mm Toshiba 0950 2854 F1348 69102 21 Drive hard disk 4 0GB 12 7mm IBM 0950 2671 F1386 69100 S F 21 Drive hard disk 4 0GB 12 7mm Toshiba 0950 2865 F1386 69101 E z Fan F1391 60916 S Foam EPE 13 TFT F1391 60926 R K Foot rubber F1580 60932 Yes s s Foot rubber F1391 60931 Yes s 22 Heatsink CPU Pentium T F1391 60921 k A 22 Heatsink CPU Pentium II MD F1597 60917 s 23 Hinge display 12 TFT and DSTN F1580 60910 A 23 Hinge
2. 3100 3000 HP OmniBook 2100 3000 3100 Replaceable Parts 4 5 Table 4 2 Assembly Component Breakdown Assembly Part Number OmniBook Component 2100 3100 3000 Part Number Incl Bezel display 12 F1580 60911 Bumper display 2 Cover screw 2 F1580 60909 No F1391 60923 No Bezel display 13 F1391 60927 e Bumper display 2 Cover screw 2 F1391 60924 Yes F1391 60923 No Case bottom F1580 60906 Cover audio jack Cover BIOS Cover RAM Door I O Feet rubber 3 Hinge I O door Overlay business Overlay serial Label regulatory Latch display Lens IR Plate lock Spring display latch F1391 60920 No F1391 60929 Yes F1580 60914 No F1391 60976 No F1580 60932 Yes F1391 60976 Yes F1580 60937 No 7121 7525 No all No F1580 60955 Yes F1391 60930 No F1391 60934 Yes F1391 60932 Yes Case bottom Cover BIOS Cover RAM Door I O Feet rubber 3 Hinge I O door Label regulatory Latch display Lens IR Plate lock Spring display lat
3. gt _ RAM 64MB EDORAM Troes risesesoor i e Recommended compatibility o A Alternate compatibility Do not mix SDRAM and EDORAM boards in two slots To determine the CPU type see the Intel sticker on the top case or see the picture showing the CPU modules on page 2 25 The corner RAM slot is not present on an OmniBook 2100 3100 with a Pentium CPU and one slot motherboard Caution Handle the RAM board only by its edges and provide proper grounding Otherwise you may damage the board due to electrostatic discharge Required Equipment e Small Phillips screwdriver HP OmniBook 2100 3000 31 00 Removal and Replacement 2 7 Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove the hard disk drive see page 2 5 3 Slide open the RAM cover about 3 mm then lift off the cover Note For an OmniBook 3000 if the RAM cover does not have a Mylar insulator on the inside replace the cover with a new one Service note 3000 07 RAM Cover Figure 2 5 Removing the RAM Cover 4 Release the two metal latches at the sides of the RAM board so the free edge of the board pops up 5 Pull the board out of the connector Note Some OmniBook 2100 3100s have only one RAM slot For an OmniBook 2100 3100 with a Pentium processor no more than 32 MB is supported in this slot Figure 2 6 Removing a RAM Board Reassembly N
4. Fsetenoo cwenBoS ESCHER Fiseiemso fres O 1 4 Fserens Fotmbe O O ves Fisereos2 Spig depaylach Fiserensa Paelck Fisereoos7 Case HODKt i27mm Yes Fisereowe Keyboard USEngisn f m Fisereno Kewoad Gema m Fisereoo KeoadFrenh f m GEIER Keyboard Spani f m Fisereoua kKeyooara taian O Fisereoss Keyboard Swiss O O Te Fig91 60944 Keyboard SwedishiFinnish J M Fisereos Kewoad UKEmdsh L Fisereose Keyboard Norwegian 1 T Frsereop Keyboard French Canadian M Fisereows Keyboard Danh f T Fisereosdo Keyboard mematonaEngish J V M passen SwewM amp mm O f Fiseren SeewM25 amp mm Fisereooes2 Standot 44OUNCz O pat Frsereooso Standot4 25 amp 2 docking Fissoo Sue W nn 1 1 HP OmniBook 2100 3000 3100 Replaceable Parts 4 9 Part Number Exchange Description User OmniBook Part Number Repl 2100 3100 3000 Fige 60965 SwwMa5 mm L Ce iserense Sew M25 omm T Freoreos7 SwewM25mm M rFia9i 60958 adat TSa0HROT CPU
5. Type of Imperfection Imperfections Not Allowed NEC 13 TFT XGA Electrical Imperfections Bright dots 8 Dark dots a Mechanical Imperfections Spots b Lines C Polarizer scratches d Polarizer dents bubbles 9 e 130r more single bright dots e 3 or more double bright dots e 80r more single or double dark dots e 3 or more single double bright dots within 7 mm Any occurrence of triple bright dots or triple dark dots 4or more spots 0 3 0 5 mm avg dia e 5or more lines 0 7 1 mm long and over 0 05 mm wide e 3 or more dents or bubbles 0 0 5 mm avg dia Any spot over 0 5 mm avg dia e Any line over 1 mm long or 0 1 mm wide Any scratch noticeable from 30 cm 12 in under normal office lighting e Any dent or bubble over 0 5 mm avg dia Samsung 12 TFT SVGA Electrical Imperfections Bright dots 8 Dark dots a e 5 or more single bright dots 110r more single dark dots e 5 or more double or triple dark dots e 150r more total bright or dark dot imperfections Any occurrence of 2 bright dots within 15 mm Any occurrence of 2 single double triple dark dots within 5 mm Mechanical Imperfections Spots b Lines c Polarizer scratches d Polarizer dents bubbles e e 5 or more spots 0 1 0 8 mm avg dia e bor more lines 0 3 1 mm long and over 0 01 mm wide 4or more scratches 0 3 10 mm long and over 0 01 mm wide e 7 or more dents
6. Being careful of the flex cable underneath lift the top edge and pivot the keyboard onto the palmrest Release the flex cable from the motherboard by lifting the locking tab 2 20 Removal and Replacement HP OmniBook 2100 3000 3100 Screw M2 5x4mm Keyboard flex cable part of the keyboard Figure 2 16 Removing the Keyboard Reassembly Notes Important After inserting the keyboard into the case make sure the back edge of the keyboard is underneath the four plastic tabs on the case you should see a small gap between the front of the keyboard backplate and the top case Hint Insert a Phillips screwdriver into one keyboard screw hole and push it back then do the same at the other hole Removing the Top Case HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver preferably magnetized Removal Procedure 1 Unplug the ac adapter if present and remove the battery HP OmniBook 2100 3000 31 00 Removal and Replacement 2 21 2 Remove these additional assemblies e Floppy drive or other plug in module see page 2 4 Hard drive see page 2 5 Display assembly see page 2 9 e Keyboard see page 2 20 3 Remove the heatsink by doing the following Remove the three recessed screws from the heatsink Note Do not remove the two middle screws from the heatsink They hold a permanent part of the assembly Lift the front edge of the heatsink slightly and sl
7. Ye Ft58050913 Owerionwndw OB3i Ye osa I oe pg Ms 5805095 Case HDD RO Smm ve M F1580 60916 Bracket display 12 TFT and DSTN gl LCE Hei fg eauaer keysa USEngish ll Fi50608 keysa Geman auser Keboad Ee M i5060920 Kewoad Spanish auser Keboadlaan M 5805022 Titel Sue eT ease __ Keyboard SwedishiFinnsh auser Kewoad UKEndsh auser __ Keyboard Norwegian M C 4 10 Replaceable Parts HP OmniBook 2100 3000 3100 Part Number Exchange Description User OmniBook M rentum A mo t no Fi8060926 Keyboard French Canadian 1 prise0 60927 Keyboard Danis f 1 Fi806098 Keyboard International Engish F1580 60929 Cable LCD flex 12 Samsung TFT Ier F1580 60930 Cable LCD flex 12 Sanyo DSTN o ef f rise Fotre Oo see DESCH Poatounpa rises Bumenado pausen Oadtbuiess Mes F1580 60987 Oveaybuiesscad riseoenso POAado F1580 60951 Cable inverter MB 12 TFT and DSTN jl c ee id F1580 60952 Oable inverterIMB 13 TFT igne pep rF180 60953 Owenhme
8. J FG9r60959 Cable mverterMB 2 TFT orexe Bumeniwerer F1g97 60961 Cable LCD fex 13 TFT peur FiG9r60962 Bracket display 13 TFT E feet a F1g97 60965 Recovery OD English 083000 w5 Me Fi9r60966 Recovery OD French 083000 w5 Me Fia9r60967 Recovery OD Italian 083000 w95 Me F1g9 60968 Recovery OD German 083000 w5 Me erageet Spanish 083000 w95 Me erageet Swedish 083000 w95 M rFig9i 60976 DorlOWhng s Feson OweRM Ms M F1g97 60978 __ Label regulatory 083000 Me wssepoi Stana monitor shoy Je Fwssso0i Adeperna oae SW Yes F1462 60901 OmmiBookPerormanceSBGmupvamngKt e reespor aper ps Cis Te FISBO 090 F1580 69001_ PCA motherboard Fester LCD module 12 Samsung TFT L Ld LCD module 12 Sanyo DSTN EE Fi58O0904 __ PGA inverter 13 TFT EE F1580 60905 PCA inverter 12 TFT and DSTN o e j ena jCaetom J Fi58060907 __ Case display 12 TFT and DSTN FN a m F1580 60908 IC BIOS keyboard system Pentium T Ic Ureiz F1580 60909 Bumper display 12 TFT and DSTN yes gaer Hinge display 12 TFT and DSTN Trete F1580 60911 Bezel display 12 TFT and DSTN o ef j Ft8o50912 Cover icon window 083100
9. DMI The Desktop Management Interface DMI is basically a set of rules for accessing information about a personal computer Using DMI an application program can determine for example which hardware and software components are present in a personal computer the operating system that is being used and the number of accessory board slots that are available Using the DMI interface a local or remote application program can check what hardware and software components are installed on your computer and may be able to tell how well they are working or whether any needs replacing All this information is stored in a special Management Information Format MIF file installed on each personal computer as part of the DMI package Installing the DMI Package The DMI package is included with the OmniBook but it must be properly installed before it can be used The following steps explain how To install the DMI preloaded on the hard disk 1 Start Windows if it is not already running 2 Click Start Programs HP DMI Setup To install the DMI from floppy disks or from the Recovery CD 1 For floppy disks copy the DMI software from the omnibook drivers os_version dmi directory of either the hard disk or Recovery CD to two or more floppy disks for example copy the contents of the Misk1 subdirectory to disk 1 2 Start Windows if it is not already running 3 Insert disk 1 into the floppy drive or insert the Recovery CD into the CD ROM d
10. Describes AssetTools Display Ree Video Describes Mem User menus AssetTools Hard disk l Tests Tests Describes Configures IDE menu AssetTools Floppy drive Tests Tests Describes Describes FDD menu AssetTools Keyboard l Tests Tests Describes KBD menu AssetTools Pointer l Tests Describes Configures Misc menu AssetTools Audio Tests een Configures Misc menus Serial Tests Describes Configures Misc menu AssetTools Parallel Tests Describes Configures Misc menu AssetTools Infrared Testst Describes Configures Misc menu AssetTools PS 2 port Testst KBD Misc menus USB Testst Describes System menu AssetTools Docking port Tests using docks PCMCIA Tests Describes AssetTools AC adapter Status AssetTools Docking Tests ports and Status Configures products internal bus AssetTools CD ROM Tests Tests with boot Describes Configures drive IDE menu CD AssetTools Other plug in Describes modules AssetTools The diagnostic test is more thorough if you use a loopback connector t Use an appropriate external device to exercise the port See the help text for the tests in the menu For TopTools 2 6 and 3 0 TopTools 2 0 capabilities on the OmniBook 3000 are less in some areas 3 4 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3
11. Display Component Compatibility OmniBook 2100 3100 OmniBook 3000 12 DSTN Sanyo 12 TFT Samsung 13 TFT NEC 13 TFT NEC Bezel display F1580 60911 F1391 60927 Bracket display F1580 60916 F1391 60962 Bumper display F1580 60909 F1391 60924 Cable inverter F1580 60951 F1580 60952 F1391 60959 Cable LCD flex Case display F1580 60907 F1391 60910 Foam EPE none F1391 60926 Hinge display F1580 60910 F1391 60925 LCD module F1580 69003 F1580 69002 F1391 69007 PCA inverter F1580 60905 F1580 60904 F1391 60908 F1580 60930 F1580 60929 F1391 60961 PCA LVDS none F1391 60904 Required Equipment e Small Phillips screwdriver preferably magnetized Pointed knife or probe Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove the floppy drive or other plug in module see page 2 4 2 12 Removal and Replacement HP OmniBook 2100 3000 3100 3 Open the display fully 4 Slide off the two plastic hinge covers about 5 mm then lift them off Use your finger or a small tool to push outward next to the hinge 5 Pry out and pop up the right end of the icon window cover at the plug in module slot then pop off the cover Icon Window Cover Hinge Cover 2 Screw Cover 2 Figure 2 9 Removing the Hinge Covers and Icon
12. F1387 69001 Drive CD ROM module 20X wes e F1388 60901 F1388 69001 Drive Zip module Ys e e i E ese SSES I 1 a F1391 60904 PCA LVDS 4 8 Replaceable Parts HP OmniBook 2100 3000 3100 Part Number Exchange Description User OmniBook Pm etn _ a so sio no CPU module MMO 200MHz Pentium T Ltb CPU module MMO 233MHz Pentium T o e F1991 60907 F1991 69007 LCD moue i TF f Fiserenss Poa menrs TE O f Fiserenoo Cmetp O OoOo o ee Fisereooio Cassdepay s TE GEIER PCAkon O EECHER mareo fean O EREECHEN Fisereos fCasebotom O Te Fisereoo Cae ionMB CS Fisereoos Cae ien mareos fa EE EECHER F1391 600917 Thermal kit pad and spacer Pentium T Iesele GESEIS Bios OO mareo ssemBos oO Fisereopo Coenadogck Fisereos Heatsink CPU Petm Fisereoss Covrscew dspay Yes Fisereoss Bumper display 03 TF fs Fisereoss Hmgedspay s TED Fisereowe Foam ereget J Fisereos Beztdepay us TF T e Frsereosos Covericonwmdow o8300 De
13. OmniBook 3000 RAM Covers need Insulator Mutually agreeable time 3000 08 If the Hook on an OB3000 Display Case Breaks Off On specified failure 3000 09 Caution Routing OmniBook 3000 Wires Process information only 3000 10 OmniBook 3000 Audio Board Motherboard Problems On specified failure 3000 11 For CCIB China labeled ac adapter custom power cord Information only 2100 01 Problems Running OmniBook Diagnostics off Recovery CD Information only 2100 02 OmniBook 2100 Display Hinge Covers Mutually agreeable time 2100 03 Improved Design of Floppy Disk Drives F1384A Update service inventory 2100 04 OB2100 Display Case Design Different from OB3100 Information only 2100 05 Caution Routing OmniBook 2100 Wires Process information only 3100 01 Problems Running OmniBook Diagnostics off Recovery CD Information only 3100 02 OmniBook 3100 Display Hinge Covers Mutually agreeable time 3100 03 Improved Design of Floppy Disk Drives F1384A Update service inventory 3100 04 If the Hook on an OB3100 Display Case Breaks Off On specified failure 3100 05 Caution Routing OmniBook 3100 Wires Process information only Several service notes describe new repair parts that replace obsolete parts This is summarized in the following table Obsolete Part Number F1381 60901 New Description Part Number Table 5 4 Obsolete Repair Parts Service Notes F1381 60902 Port replicator 3000 01A F1384
14. Security Features OmniBook 2100 3100 Two level password protection Drive lock Password for docking eject OmniBook 3000 One level password protection DMl accessible electronic serial number _ Kensington Microsaver lock slot Environmental Operating temperature 5 to 35 C 41 to 95 F Limits Operating humidity 20 to 90 percent RH 5 to 35 C _ Storage temperature 20 to 50 C 4 to 122 F HP OmniBook 2100 3000 3100 Product Information 1 11 Major ICs OmniBook 2100 3100 CPU Intel Mobile Pentium or Pentium II South Bridge PIIX4 Video NeoMagic NM2160 NMG4 Audio Crystal CS4237B CardBus TI PCI1220 Keyboard controller National PC87570 Super I O SMC 669FR OmniBook 3000 CPU Intel Mobile Pentium South Bridge PIIX4 Video NeoMagic NM2160 NMG4 Audio Crystal CS4237B CardBus TI PCI1131 Keyboard controller Intel 87C51SL Super I O SMC 669FR Table 1 12 HP OmniBook 2100 3000 3100 Accessories Accessory Description OmniBook Compat 2100 3100 3000 4100 7100 Memory F1363A 16 MB EDORAM expansion module see page 2 7 e F1364A 32 MB EDORAM expansion module see page 2 7 e F1365A 64 MB EDORAM expansion module see page 2 7 e F1456A 32 MB SDRAM expansion module e e F1457A 64 MB SDRAM expansion module see page 2 7 e e F1622A 128 MB SDRAM expansion module
15. then O0FFh Rerun the test Possible diagnostic 0074h Bad CMOS time Reset the system then run BIOS Setup and check settings Replace motherboard 0075h Reset the system Replace the motherboard 0076h 0077h Replace the motherboard Memory Tests The addresses below are absolute 32 bit address These addresses are not in the segment offset format 0100h Replace the motherboard 0101h 0102h Replace the system BIOS IC 0078h Bad CMOS checksum Reset the system then run BIOS Setup and check settings Replace motherboard 3 14 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 0120h For OOFFFFFFh OmniBook 3000 or 0150h 01FFFFFFh OmniBook 2100 3100 and below replace the motherboard Above that value replace the corresponding RAM board each 01000000h represents 16MB 0160h Address bus short Remove any RAM boards and rerun the test Check the CPU module for shorts Replace the motherboard 0170h Replace the motherboard 0172h 0180h For OOFFFFFFh OmniBook 3000 or 01FFFFFFh OmniBook 2100 3100 and below replace the motherboard Above that value replace the corresponding RAM board each 01000000h represents 16MB 0181h Replace the CPU module 0182h Make sure that another application is not using all extended memory allocated by HIMEM SYS 0183h No extended memory Check installation of RAM boards Replace the mother
16. 0707h Connect the loopback connector display cable connections in the bottom case 0708h Replace the motherboard eee ee the LCD flex EES If only a solid color test fails see chapter 5 for 0801h If this error also occurs for an external cosmetic guidelines replace the LCD module 0806h headphone replace the audio PCA then Mi z icrophone Line In Tests motherboard Otherwise check the top case cable connection Replace the top case SE amp If the el ee for N i EH microphones replace the audio replace ZER I Gees EE the motherboard If it occurs for only the built in Otherwise check the top case cable md Spin uA ai anes MUR connection Replace the top case TT BI ihe e PCA Hed S 0812h If this error also occurs for an external Aa Greg Pun i S Heptace Vie headphone replace the audio PCA then motherboard Otherwise check the top case Suspend Resume Test cable connection Replace the top case 8000h amp Run BIOS Setup and restore default settings 8000h amp See Microphone Tests near end of table 9005h Reprogram the system BIOS IC Replace the above system BIOS IC Replace the motherboard Video Tests USB Port Test 0900h Replace the motherboard 8000h Make sure a high speed USB device is 0901h connected Replace the USB PCA Replace 0903h Replace the LVDS PCA Replace the the motherboard 0906h motherboard 9006h Make sure a USB ee is au to Ge E port you are testing Select the correct spee MR
17. 2 5 Case top page 2 21 Cover audio jack table on page 2 31 Cover BIOS page 2 9 Cover hinge page 2 9 Cover icon window page 2 9 Cover RAM page 2 9 CPU module table on page 2 31 Display assembly page 2 9 Door I O page 2 9 Drive hard disk page 2 5 Caution Always provide proper grounding when performing repairs Without proper grounding an electrostatic discharge may damage the OmniBook and its components Fan table on page 2 31 Feet page 2 9 Heatsink table on page 2 31 Hinge display table on page 2 31 IC BIOS page 2 29 Keyboard page 2 20 Latch display table on page 2 31 LCD module page 2 12 Lens IR table on page 2 31 Modules plug in page 2 4 PCA audio table on page 2 31 PCA icon table on page 2 31 PCA inverter table on page 2 31 PCA IR table on page 2 31 PCA LVDS table on page 2 31 PCA motherboard page 2 25 PCA touch pad table on page 2 31 PCA USB table on page 2 31 Plate lock table on page 2 31 RAM board page 2 7 Notes Reassembly steps are the reverse of the removal steps Reassembly notes are included at the end of each section below Symbols like this throughout this chapter show approximate full size screw outlines You can use them to verify the sizes of screws before you install them Installing a wrong size screw can damage the unit The symbol at the left represents an M2 5
18. 4 0GB 12 7mm Toshiba 0950 2865 F1386 69101 Recommended replacement parts HP recommends stocking drives from IBM the primary hard drive source for these OmniBook products IBM drives can be used with the older HDD case that has no top shield the shield should be installed if it is present Toshiba hard drives require a top shield as part of the HDD case Required Equipment e Small Phillips screwdriver Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove the two screws from the bottom of the hard drive 3 Pull out the hard drive Rob Screw M2 5x5mm em Figure 2 3 Removing the Hard Drive Caution Work the connector off the hard drive evenly without pulling on the flex cable Otherwise you may bend connector pins on the hard drive or damage the flex cable HP OmniBook 2100 3000 3100 Removal and Replacement 2 5 4 If you are installing a new hard drive that does not have a plastic case you can remove the case from the old hard drive e Remove the four screws from the sides of the case e Remove the top shield from the drive and swing out the free end of the hard drive about 90 then gently pry off the connector from the hard drive The OmniBook 3000 may not have a top shield Caution For a Toshiba drive make sure the HDD case has a metal top shield Caution The top shield for a 9 5 mm drive has spacers H
19. ET eben e Pede Iden rbi den 3 22 Figure4 1 Exploded View sette rtt tete nr Ee tree kb seve Leto rap a ee aperi dd 4 2 Tables Table 1 1 OmniBook 2100 3000 3100 Model 1 1 Table 1 2 Product Comparisons trt a DR np ED RC HERR S nets 1 3 Table 1 3 Activating Power Modes eese tenete teeth tnetn ntn tn tnnt tn enne tn senno nena 1 4 Table 1 4 Status Panel Indicators Icon PDCA eene enne 1 5 Table 1 5 Indicator Lights Icon PCA and Batter 1 6 Table 1 6 Function Keys ETISET2 22 etii eto ee ter d Rr ted eite 1 6 Table 1 7 System Interr pts ce iere Etre e e ee E e Ee e e Reen 1 8 able 1 82 System MEemoOEy ceteras be CL a COUR hei ro red o ERE E 1 8 Table 1 9 System Input Output Addresses 100 3FF eese nennen 1 9 Table 1 10 DMA Channels t ttr rte PO ARE OEC RE I int 1 9 Table 1 11 HP OmniBook 2100 3000 3100 Specifications 0 eee cee ceeeeeeeeeeeeeseeseeneseeeeaee 1 10 Table 1 12 HP OmniBook 2100 3000 3100 Accessories eese 1 12 Table 1 13 Functional Structure ein terrre TE Eee TD Hte EET e 1 15 Table 2 1 Removal Cross Reference oiii oe a o Td DER e e bte 2 1 HP OmniBook 2100 3000 3100 Table Zeit Reqinred Equipmerit e ie ette Re eere e er d P P Ee 2 2 Table 2 3 Recommended Screw Toroues essent nennen ener nennen 2 2 Table 2 4 Hard Disk Drive Replacement Part Numbers eese 2 5 Table 2 5 RAM Board Replacement Part Numbers and Compatibi
20. OmniBook OmniBook 2100 3100 If boot security is enabled sets whether a password is stored Disabled Hard Disk Drive Lock on the hard disk Secures data on the disk if the disk is moved to another computer Hibernate Time out OmniBook 3000 Hibernate after 4 hours power mode after the indicated period of inactivity Skips Suspend mode if that time out is disabled Sets whether the computer goes from Suspend to Hibernate power mode after 4 hours of inactivity Skips Suspend mode if that time out is disabled OmniBook 2100 3100 Sets whether the floppy drive is a boot device Enabled Floppy Boot Power Menu _ Default Power Management Mode Disables time outs selects a combination of time outs or Max Power allows customized time outs Savings Smart CPU Mode Enables automatic CPU power savings Absence of keyboard Off mouse and hard disk activity could cause slower CPU response l Standby Time out Sets the period of inactivity after which the computer goes 2 minutes from On to Standby power mode Suspend Time out Sets the period of inactivity after which the computer goes 4 minutes from Standby to Suspend power mode Skips Standby mode if that time out is disabled OmniBook 2100 3100 Sets whether the computer goes from Suspend to Hibernate 4 hours Enabled Hard Disk Time out Sets the period of hard disk inactivity after which the hard disk OB 2100 3100 tim
21. SDRAM and EDORAM in slots OmniBook 3000 Only EDORAM is supported any configuration It is normal for the computer to get hot Make sure the air vents are clear DOS games and other programs that drive CPU usage toward 100 can contribute Motherboard Compatibility RAM board Motherboard Fan Thermal connections Heatsink damage Charge backup battery Check RAM compatibility To determine CPU type see the Intel sticker on the top case or see the figure on page 2 25 Test the fan Check for proper contact between CPU and heatsink and between fan and heatsink 3 10 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 Symptom Computer pauses or runs sluggishly Accessories Docking product I O Call Center Suggestions May be normal Windows behavior background processing can affect response time If the hard disk has spun down to conserve power it can take several seconds to spin up You can hear this You can run BIOS Setup and change the hard disk time out to match the Suspend time out Certain background operations such as HP COE virus scans can affect performance while they re running Some file browsers may be unresponsive while they re processing a graphic image or waiting for broken network connections to time out Run BIOS Setup and try turning off smart CPU mode Check that ac power is Repair Center Likely Causes CPU mod
22. SE SE for the device Replace the USB PCA replace the motherboard or dock component if 0909h Replace the LVDS PCA Replace the applicable SOC ege EE OmniBook USB Dock Bottom Port Test OB3000 only 090Fh f HOER 8000h Make sure a high speed USB device is connected to the bottom USB port on the port 8000h See LCD Test near end of table replicator Replace the port replicator Replace CD ROM Tests the motherboard 0A00h Insert a CD in the drive OmniBook IR Tests FIR enabled undocked 0A01h Rerun the test Replace the CD ROM drive 9002h amp Rerun the test Replace the motherboard 0A02h No repair Automatic close not supported 9007h 9008h 3 16 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 9009h Do not run this test in Windows For the one Rerun the test For the two unit test make sure unit test replace the motherboard For the two the IR ports on the reflector and test computers unit test make sure the IR ports on the are lined up Replace the IR PCA replace the reflector and test computers are lined up motherboard replace the IR PCA replace the motherboard Rerun the test Make sure the IR ports on the reflector and test computers are lined up Restart the reflector unit Replace the IR PCA replace the motherboard Power On Self Test Note If Quiet Boot is enabled in BIOS Setup press ESC during boot to see POST messages The POST Power
23. VGA adapter 3E0 3E1 PCMCIA controller 3F0 3F5 Floppy controller 3F6 Internal hard disk primary IDE controller 3F7 Floppy controller 3F8 3FF COM1 serial port Table 1 10 DMA Channels Sound record Sound playback Floppy drive eo LPT1 ECP parallel port Cascade Free Free Free OO Om P ob A HP OmniBook 2100 3000 3100 Product Information 1 9 Specifications The following tables list specifications for the OmniBook and its accessories Physical Attributes Processor and Bus Architecture Table 1 11 HP OmniBook 2100 3000 3100 Specifications OmniBook 2100 3100 12 Inch Display Size 29 9 x 23 7 x 4 6 cm 11 7 x 9 2 x 1 8 in closed Weight 2 9 kg 6 4 Ib 13 Inch Display Size 30 3 x 23 7 x 4 9 cm 11 9 x 9 2 x 1 9 in closed Weight 3 0 kg 6 7 Ib OmniBook 3000 Size 30 3 x 23 7 x 5 2 cm 11 9 x 9 3 x 2 1 in closed Weight 3 0 kg 6 7 Ib 200 233 or 266 MHz Intel Mobile Pentium processor with MMX technology or 233 or 266 MHz Intel Mobile Pentium Il processor Intel sub 2V low power processor 512 KB burst synchronous L2 cache _ 32 bit PCI bus Graphics Power Mass Storage RAM OmniBook 2100 3100 12 1 inch SVGA active matrix TFT display 800 x 600 x 16M colors 12 1 inch SVGA dual scan DSTN display 800 x 600 x 16M colors or 13 3 inch XGA active matrix TFT display 1024 x 768 x 64K colors OmniBook 3000 13 3 inch XGA active matrix TFT di
24. Ves F1580 60955 __ Latch display PF 1580 60956 __ Screw M3x6mm F1585 60901 as Adapter docking bay module Drive CD ROM module 24X Battery main nickel metal hydride Recovery CD English OB2100 3100 W95 Recovery CD German OB2100 3100 W95 Recovery CD French OB2100 3100 W95 Recovery CD Spanish OB2100 3100 W95 5 Recovery CD Italian OB2100 3100 W95 6 7 E o Ey NENNEN i NENNEN sage F1597 60906 Recovery CD Swedish OB2100 3100 W95 F1597 60907 Recovery CD Chinese OB2100 3100 W95 Recovery CD English OB2100 3100 WNT F1597 60909 Recovery CD German OB2100 3100 WNT i760 F1597 60911 Recovery CD Spanish OB2100 3100 WNT F1597 60912 Recovery CD Italian OB2100 3100 WNT F1597 69014 PCA motherboard Pentium II MD IC BIOS keyboard system Pentium Il MD Thermal kit pad and spacer Pentium II MD See the table on page 2 7 for RAM restrictions for Pentium and Pentium Il CPUs F1597 60908 60909 Recovery CD French OB2100 3100 WNT F1597 60913 Recovery CD Swedish OB2100 3100 WNT F1597 60917 Heatsink CPU Pentium Il MD HP OmniBook 2100 3000 3100 Replaceable Parts 4 11 5 Reference Information This chapter includes the following reference information e Password removal policy e Display quality statement e Service notes and obsolete repair parts Password Removal Policy If the
25. compatible with the CPU module see the table these components starting on page 4 3 Display page 2 9 Caution Install both parts of a CPU thermal kit to the Top case page 2 21 new CPU Stick the pad to the top of the CPU Stick p pag the rubber spacer to the top back right corner of the board Caution When installing the CPU module onto the motherboard press it down above the connectors but do not push on large components Otherwise you could damage pressure sensitive components on the module Fan Plug in module page 2 4 Reassembly Notes Spread a thin layer of thermal Hard drive page 2 5 grease on the heatsink before installing the fan Display page 2 9 Place the vent in the side of the fan toward the side of Keyboard page 2 20 the heatsink Top case but only until the Make sure the fan cable is positioned so it does not heatsink is removed page interfere with contact points on the underside of the 2 21 heatsink Heatsink Plug in module page 2 4 Caution Replace the heatsink with one that is Hard drive page 2 5 compatible with the CPU module see the table Display page 2 9 starting on page 4 3 Keyboard page 2 20 Top case but only until the heatsink is removed page 2 21 Hinge Display Plug in module page 2 4 Reassembly Notes Install the hinge so the slit in the LCD module but only until housing faces into the display case the display bezel is Caution If the display is attached t
26. cover RAM 2 9 CPU module Pentium and Pentium II 2 25 removing 2 32 specifications 1 10 thermal pads 2 25 types 1 1 visual appearance 2 25 D Desktop Management Interface DMD 1 11 3 21 diagnostics coverage 3 4 error codes 3 14 operation 3 12 display adjustment 1 6 compatibility 2 12 latch 2 33 latch adjustment 2 12 problems 3 6 Index quality specifications 5 2 removing 12 case 2 16 removing 13 case 2 18 removing assembly 2 9 removing bezel 2 14 removing LCD 2 12 specifications 1 10 types 1 1 display bracket 2 16 2 18 display hinge 2 32 DMA channels 1 9 docking products 1 13 door I O 2 9 E EDORAM See RAM electronic serial number 2 28 environmental specifications 1 11 exploded view 4 2 F F1 F12 hot keys 1 6 fan 2 32 features 1 2 feet 2 9 Fn hot keys 1 6 functional diagram 1 14 G graphics See display H hard disk accessories 1 12 compatibility 2 5 Hibernate partition 2 6 installing case 2 6 problems 3 7 removing 2 5 types 1 1 HDD case 2 6 heatsink 2 22 Hibernate mode HP OmniBook 2100 3000 3100 Index 1 activating 1 4 Fn key 1 6 status light 1 6 Hibernate partition 2 6 hinge display 2 32 hinge cover 2 9 hot keys 1 6 HP TopTools 1 11 3 4 3 22 I I O addresses 1 9 I O door 2 9 icon PCA 2 33 icon window cover 2 9 ICs BIOS IC 2 28 2 29 types 1 12 indicators See lights status
27. hardware diagnostic program provides two levels of testing User level testing using the basic hardware test e Advanced testing using the individual hardware tests Wi Wer Dork HM Diolais ct Safwrt Jer Int Lu Pcr com nmiatread Ir OMNIBOOK Ce dation Desa pinni Du hath vr ovs Ta wrap fis hinller Pest zt d lire c Kas d wint dec OI Ja il o wl PI gei er Jarak er bese M Cori Tan frz ELELEE ET x int TFIH TIE 6785 F1 IEEHEEHTEETI COUPE 3a wk Figure 3 2 OmniBook Diagnostic Screens Basic and Advanced The tests are designed to run after the system reboots This ensures that the computer will be in a predictable state so the diagnostic program can properly test the hardware components The tests are non destructive and are intended to preserve the state of the computer The OmniBook reboots when you exit the program so drivers can be loaded Creating a Diagnostic Disk After inserting a formatted floppy disk in the floppy drive do one of the following to create a diagnostic floppy disk e On an OmniBook with a factory software installation run diaginst from the Dmi Hpdiags directory on the hard disk For an OmniBook 2100 3100 with TopTools installed use the DiagTools page to create the disk 3 12 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 e On any computer with a CD ROM drive run diaginst from the Omnibook Drivers Hputils directory OmniBook 2100 3100 or Omnibook Dmi
28. is restricted to certain sites See page 5 1 OmniBook 3000 fan turns on no display cannot reset Audio PCA rev 1 0 For an OmniBook 3000 with serial number TW745 or lower replace the audio PCA if itis marked rev 1 0 on the corner of the PCA Also if the smaller of the two connectors on the motherboard for mounting the audio PCA is tilted slightly replace the motherboard Service note 3000 10 Power Battery Short battery operating time Does not run on battery empty battery indicator Turn down display brightness Check power management settings in BIOS Setup Try the default settings Inform user that certain applications can cause excess power usage User can get power monitor from www intel com and monitor CPU load Heavy modem use can affect battery operating time Check battery contacts If available try another battery Battery Motherboard Battery or contacts Motherboard Battery capacity often decreases after a year or more Battery does not charge Secondary battery Check the power source Check battery contacts If available try another battery and ac adapter Check for high ambient temperature and blocked air vents Check secondary battery Battery or contacts AC adapter Motherboard Fan Secondary battery or Check ac adapter Check fan does not work main contacts contacts battery works Sec
29. jacks Audio PCA Audio controller wave synthesizer headphone amplifier Top case Microphone speakers Serial Motherboard I O controller serial connector Parallel Motherboard I O controller parallel connector Infrared Motherboard I O controller IR PCA Infrared transmitter receiver Icon PCA Pass through connection PS 2 port Motherboard Keyboard and PS 2 controller PS 2 connector USB Motherboard 1O controller USB PCA USB power controller USB connector Docking port Motherboard Docking logic docking connector PCMCIA Motherboard PCMCIA controller PCMCIA connectors The LVDS PCA is not present in products with 12 inch displays In these products the LVDS functions are performed by the LCD module Che BIOS IC on the OmniBook 2100 3100 performs both system and keyboard BIOS functions HP OmniBook 2100 3000 3100 Product Information 1 15 2 Removal and Replacement This chapter tells you how to remove and replace the following components and assemblies The ones marked by e are user replaceable Table 2 1 Removal Cross Reference e Battery page 2 3 Bezel display table on page 2 31 Bracket display page 2 16 and 2 18 Cable icon MB table on page 2 31 Cable inverter MB table on page 2 31 Cable IR icon table on page 2 31 Cable LCD flex table on page 2 31 Case bottom page 2 25 Case display page 2 16 and 2 18 Case hard disk drive page
30. main window of the Remote Agent is hidden then no icon will appear on the screen when it is running The following illustration shows a representation of several components of the DMI package KEE Figure 3 4 DMI Components 3 22 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 BIOS Setup Utility The BIOS Setup utility provides access to basic configuration settings It is independent of the operating system Running the BIOS Setup Utility 1 Close all applications then shut down Windows and reboot the OmniBook If necessary you can press CTRL ALT DEL to reboot 2 During reboot press F2 to start the BIOS Setup utility 3 The pointing device or mouse is not active in the BIOS Setup utility Press the RIGHT and LEFT arrow keys to move among menus Press the DOWN and UP arrow keys to move among parameters in a menu Press ENTER to change a setting See the table below for more information 4 After you select the options you want press F10 or use the Exit menu to exit the BIOS Setup utility If the settings cause a conflict between devices during reboot the system prompts you to run BIOS Setup and the conflicting settings are marked Table 3 6 BIOS Setup Menus and Parameters Main Menu Default OmniBook 2100 3100 Sets the language for this utility and BIOS messages English Language OmniBook 2100 3100 Shows the current BIOS version Detected BIOS Revision l automati
31. move Reduced power stopped state Display is off or a pointing device to Everything is in a reduced power state Network devices are maintained Your current work session continues at turn on any key or pointer action allow time out display the current session Instant On Suspend Low power stopped state Lower power state than Standby Everything is off or in a low power state Network devices are off Your previous work session resumes at turn on For plug and play operating systems network connections resume at turn on Hibernate No power stopped state Session is saved on the hard disk Everything is shut down Computer reboots at turn on and restores previous session and network connections if plug and play Off No power stopped state Everything is shut down battery continues charging if ac adapter is connected Computer reboots at turn on and restores network connections Press blue power button for about 1 second close the lid click Start Suspend Windows 95 allow time out Press Fn F12 allow time out Click Start Shut Down Press and hold the blue power button until the display shuts down Does not suspend if Video Display Device set to Both in BIOS Setup Press blue power button to display the current session Instant On Press blue power button to restart and restore the previous session Press blue power button to restart with a new sessio
32. only Intel Mobile Pentium or Pentium II processor Nickel metal hydride main battery is standard All others have lithium ion main battery Unpublished OmniBook 2100 3100 models with no CD ROM drive and equivalent model F1583x F1584x F1592x F1580x F1593x F1581x F1594x F1582x kkk HP OmniBook 2100 3000 3100 Product Information 1 1 Features and Operation The following three illustrations point out the main external features of the computer They are followed by highlights of the computer s operation For an internal exploded view see page 4 2 Power status light Microphone Status panel Power button Stereo speaker Click buttons Floppy drive or other plug in module Main battery Display latch Eject buttons Audio line in Microphone in 7 Headphone out AC adapter Kensington lock Hard disk drive Figure 1 2 OmniBook Side View 1 2 Product Information HP OmniBook 2100 3000 3100 Universal serial bus USB Processor Parallel Serial Infrared External monitor Docking System off button Figure 1 3 OmniBook Back View Table 1 2 Product Comparisons OmniBook 2100 3100 Pentium II 266 or 233 MHz or Pentium 266 233 or 200 MHz with MMX technology 512 KB burst synchronous L2 cache OmniBook 3000 Pentium 266 233 or 200 MHz with MMX technology 512 KB burst synchronous L2 cache OmniBook
33. or bubbles 0 0 5 mm avg dia Any spot over 0 8 mm avg dia e Any line over 1 mm long or 0 8 mm wide Any scratch over 10 mm long or 0 1 mm wide e Any dent or bubble over 0 5 mm avg dia Definitions of imperfections a Bright or dark dot A subpixel red green or blue dot that is stuck on or off b Spot A point on the display that appears dark or bright and does not change in size Caused by foreign circular matter on the backlight Line A line on the display that appears dark or light and does not change in size Caused by contamination lint hair behind the display d Polarizer scratch A light line that is visible on a darker background and does not change in size e Polarizer dent or bubble A light spot with a darker border that appears on a lighted display and does not change in size HP OmniBook 2100 3000 3100 Reference Information 5 3 Table 5 2 OmniBook 2100 LCD Guidelines DSTN Type of Imperfection Imperfections Not Allowed Sanyo 12 DSTN SVGA Imperfections e 5 or more spots 0 2 0 4 mm avg dia Spots 8 2 Lines b 2 Polarizer scratches c Polarizer dents bubbles d 3 or more lines 0 3 mm long and over 0 03 mm wide 4 or more scratches 0 3 mm long and over 0 03 mm wide e 3 or more dents or bubbles 0 2 0 3 mm avg dia Any spot over 0 4 mm dia e Any line over 3 mm long or 0 2 mm wide Any scratch over 3 mm long or 0 2 mm wide e Any dent or bubble ove
34. panel Intel processors See CPU module interrupts IRQs 1 8 inverter PCA 2 33 IR lens 2 33 IR PCA 2 33 K keyboard Fn hot keys 1 6 indicators 1 5 problems 3 8 removing 2 20 specifications 1 11 L label regulatory 2 28 2 29 serial number 2 28 2 29 latch display adjusting 2 12 replacing 2 33 LCD module compatibility 2 12 quality specifications 5 2 removing 2 12 LCDs See display lens IR 2 33 lights battery status 1 6 locations 1 2 power mode 1 6 lock plate 2 34 loopback connectors 3 14 LVDS PCA 2 33 M memory See RAM microphone 1 2 models of OmniBooks 1 1 modules accessories 1 12 removing 2 4 motherboard functions 1 14 removing 2 25 mute Fn key 1 6 N Num Lock 1 6 O obsolete parts 5 5 Off mode status light 1 6 Off power mode 1 4 OmniBook accessories 1 12 exploded view 4 2 external features 1 2 feature comparisons 1 3 IC types 1 12 internal design 1 14 models 1 1 pictures of 1 2 replaceable modules 1 14 specifications 1 10 status panel 1 5 system resources 1 8 turning on and off 1 4 websites vi OmniBook diagnostics See diagnostics operating systems 1 1 P passwords forgotten 5 1 setting 3 24 PC cards accessories 1 13 testing slots 3 20 PCA audio 2 33 icon 2 33 inverter 2 33 IR 2 33 LVDS 2 33 touch pad 2 33 USB 2 34 PCCtest 450 card 3 20 PCMCIA cards See PC cards Pentium processors See CPU module
35. replace the motherboard thermal kit pad and spacer or heatsink with parts that are compatible with the CPU module Components may be damaged if compatible parts are not used l See the table starting on page 4 3 Before you install the top case and heatsink make sure the left rear screw is not installed in the CPU module You install it after you install the heatsink Make sure the IR icon cable and speaker cables are properly routed and restrained Place the top case over the front latch but tilted up at the back then pull forward and down along the front edge until the snaps lock Finally seat the back edge over the hinge brackets Route the speaker touch pad cable so it does not overlap the CPU module or PCMCIA housing See Figure 2 17 Service notes 3000 09 2100 05 3100 05 Before installing the heatsink make sure a rubber spacer is stuck to the back right corner of the CPU module If the thermal pad on top of the CPU is damaged replace it Both parts are included in the CPU thermal kit See Figure 2 17 e When installing the heatsink remember to plug in the fan cable and make sure it does not overlap the CPU module See Figure 2 17 Caution The three heatsink screws have M2 threads slightly smaller than other screws Make sure you use the correct screws Otherwise you could damage the threads 2 24 Removal and Replacement HP OmniBook 2100 3000 3100 Removing the Motherboard or Bottom
36. retention process and review The final issue relating to removal of passwords is that HP cannot provide information to users that would assist them in improperly removing a password and opening a unit HP OmniBook 2100 3000 3100 Reference Information 5 1 Hewlett Packard Display Quality Statement TFT display manufacturing is a high precision but imperfect technology and manufacturers cannot currently produce large displays that are cosmetically perfect Most if not all TFT displays will exhibit some level of cosmetic imperfection These cosmetic imperfections may be visible to the customer under varying display conditions and can appear as bright dim or dark spots This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP OmniBook display HP OmniBook TFT displays meet or exceed all TFT manufacturer s standards for cosmetic quality of TFT displays HP does not warrant that the displays will be free of cosmetic imperfections TFT displays may have a small number of cosmetic imperfections and still conform to the display manufacturer s cosmetic quality specifications Here are some guidelines to use in determining what action to take on customers complaints of cosmetic imperfections in their TFT displays 1 The unit should be viewed in the customer s normal operating condition This means if the customer uses the unit predominately in DOS in Windows or in some other application
37. see page 2 7 e e Hard Drives F1385A 2 1 GB internal hard disk drive e e F1386A 4 0 GB internal hard disk drive e e F1588A 3 2 GB internal hard disk drive e e Modules F1380A Replacement floppy disk drive cable for external use D D F1384A Internal external floppy disk drive module and cable D D F1387A 20X CD ROM drive module e F1388A 100 MB Zip drive module e e F1587A 24X CD ROM drive module e e 1 12 Product Information HP OmniBook 2100 3000 3100 Accessory Description OmniBook Compat 2100 3100 3000 4100 7100 Power Options F1382A Standard lithium ion battery pack primary cj F1383A Secondary lithium ion battery pack plug in module e F1589A Nickel metal hydride battery primary e 8120 6312 Replacement power cord Australia e e e 8120 6313 Replacement power cord U S Canada Taiwan 8120 6314 Replacement power cord Europe 8120 6316 Replacement power cord Japan 8120 6317 Replacement power cord India South Africa 8120 8373 Replacement power cord People s Republic of China 8120 8699 Replacement power cord Hong Kong Singapore U K Adapters F1469A PS 2 Y adapter R PC Cards F1623A 10 100 Mbps Ethernet 56 Kbps modem PC Card by D D e Xircom F1626A 10 100 Mbps Ethernet PC Card by 3Com F1627A 56 Kbps modem PC Card by Xircom s TCM3C589 10 Mbps Ether
38. when removing or installing the USB PCA Otherwise you could damage the mating l pins on the motherboard 5 Remove the screw from the USB PCA then unplug the PCA from the motherboard by lifting the front edge 6 Remove the three screws one inside the hard drive opening and three hex standoffs from the motherboard 7 Lift the hard drive housing only until the PCMCIA pushbuttons clear the bottom case Then gently work the motherboard forward until the I O bracket slips free The audio jack cover is released when you remove the motherboard Note Not present on all units CPU Module Screw M2x5mm Note smaller diameter LVDS PCA CPU Thermal Kit pad and spacer depends on CPU type Screw M2 5x5mm USB PCA IR Lens Figure 2 21 Removing the Motherboard 2 26 Removal and Replacement HP OmniBook 2100 3000 3100 Reassembly Notes Note Installing a New Motherboard e Caution Replace the motherboard with one containing a BIOS IC that is compatible with the CPU module see the table starting on page 4 3 Alternatively reuse the BIOS IC from the original motherboard e Transfer these PCAs from the old motherboard to the new one LVDS PCA secure it with one 5 mm screw on the right side Caution Do not use a longer screw it will damage the motherboard Audio PCA on the underside RAM board if present on the underside e Reprogram the BIOS IC see the note below e Store the seria
39. 0 3000 3100 Table 1 13 Functional Structure Function Modules Roles Bootup CPU module Main processor MMO Motherboard Primary system circuitry System BIOS IC Code for basic system functions Keyboard BIOS IC Code for keyboard functions Floppy disk drive First source of disk based startup code Hard disk drive Second source of disk based startup code Processor CPU module Main processor numeric data processor L1 and L2 cache Motherboard Primary system circuitry Memory Motherboard First 16 MB OmniBook 3000 or 32 MB OmniBook 2100 3100 of RAM video RAM RAM boards Optional additional RAM Power Battery Power storage Motherboard Power supply ac adapter socket system off switch AC adapter AC to dc converter Icon PCA Power switch lid switch Display Motherboard Display graphics controller video RAM LCD module Display output backlight LVDS PCA Display drivers signal processing Low voltage differential signaling Inverter PCA Power converter for backlight Hard disk Motherboard Hard disk controller Hard disk drive Hard disk mechanism Floppy drive Motherboard Floppy disk controller Floppy disk drive Floppy disk mechanism Keyboard Motherboard Keyboard controller Keyboard BIOS IC Keyboard BIOS Keyboard Key switches Touch pad Motherboard Keyboard and PS 2 controller Top case Touch pad PS 2 device Audio Motherboard Speaker amplifier external audio
40. 003 25 LCD module 13 TFT F1391 60907 F1391 69007 F S 4 4 Replaceable Parts HP OmniBook 2100 3000 3100 Description Lens IR Overlay business card Overlay serial number PCA audio 26 PCA 27 PCA 28 PCA 28 PCA 28 PCA 29 IPCA audio icon inverter 12 TFT and DSTN inverter 13 TFT inverter 13 TFT IR 30 PCA LVDS 31 PCA motherboard Pentium T 81 PCA motherboard Pentium II MD 31 PCA motherboard PCA touch pad PCA USB Plate lock Screw M2x5mm Screw M2 5x3mm Screw M2 5x4mm 32 33 34 40 35 Screw M2 5x5mm 36 E EX Screw M2 5x8mm Screw M2 5x12mm Screw M3x5mm Screw M3x6mm Spring display latch Standoff 4 11258 2 docking Standoff 4 4 OUNC 2 I O plate Standoff TS30HRO1 CPU See Table 4 2 for components Thermal kit pad and spacer Pentium T Thermal kit pad and spacer Pentium II MD Part Number F1391 60930 F1580 60937 7121 7525 F1580 60950 F1391 60903 F1391 60911 F1580 60905 F1391 60908 F1580 60904 F1391 60912 F1391 60904 F1580 60901 F1597 60914 F1391 60901 F1580 60934 F1391 60902 F1391 60934 F1391 60954 F1391 60955 0515 2699 F1391 60951 F1391 60957 F1391 60956 F1391 60950 F1580 60956 F1391 60932 F1391 60953 F1391 60952 F1391 60958 F1391 60917 F1597 60918 Exchange Part Number F1580 69001 F1597 69014 F1391 69001 OmniBook 2100
41. 100 If you can t isolate the cause of a problem using the diagnostic tools you can use the suggestions in the following table to help find the problem Symptom Table 3 2 Troubleshooting Suggestions Call Center Suggestions Repair Center Likely Causes Repair Center Comments To help determine likely causes check to see what replaceable modules are involved in the system function and what roles they play See the table on page 1 15 Startup Does not boot on ac or battery Does not boot on battery boots on ac Does not boot from floppy drive Check the power source Push system off button Unplug the ac adapter and remove all batteries then reconnect power Remove any RAM boards and try again Reinsert and try again Check battery level on status panel and battery LEDs Check battery contacts If available try another battery Check floppy drive contacts Try using alternate connection with or without floppy cable Check boot order in BIOS Setup For OmniBook 2100 3100 check that floppy boot is enabled in BIOS Setup AC adapter RAM board CPU module Motherboard LCD module Hard drive Battery or contacts Motherboard Floppy drive or contacts Floppy cable Motherboard Check ac adapter Remove any RAM boards and retry If status panel does not turn on reprogram BIOS replace motherboard If status panel turns on but display remains off try externa
42. 20 system memory 1 8 system resources 1 8 system off button location 1 3 resets 1 7 T temperature specifications 1 11 thermal pads 2 25 top case 2 21 TopTools 1 11 3 4 3 22 torques 2 2 touch pad problems 3 8 touch pad PCA 2 33 troubleshooting overview 3 2 symptoms and suggestions 3 5 tools 3 4 turning on and off 1 4 U USB PCA 2 34 V volume 1 6 W Websites vi Windows 95 models with 1 1 preinstalled 1 11 Windows NT models with 1 1 preinstalled 1 11 Z Zip drive 1 12 zoomed video 1 10 HP OmniBook 2100 3000 3100 Index 3 Product Information Removal and Replacement Troubleshooting and Diagnostics Replaceable Parts a Aa UC N Fi Reference Information Part Number 5967 4741 Printed in U S A 7 98
43. 2100 products e New OmniBook 2100 Pentium II CPU module and related parts e New OmniBook 2100 3100 RAM board configurations Updated part numbers e Insert current service notes vi HP OmniBook 2100 3000 3100 Product Information The HP OmniBook 2100 3000 3100 represents a category of HP notebook computers featuring the latest mobile technologies They use high speed Intel Pentium processors with MMX technology and Pentium II processors large 12 1 inch and 13 3 inch displays and high capacity hard drives Table 1 1 OmniBook 2100 3000 3100 Models OmniBook Product Drive RAM OmniBook 2100 F1580x Pentium 12 1 inch 3 2 GB 1 44 MB CD ROM 233 MHz SVGA DSTN F1588A F1384A F1587A F1581x 12 1 inch SVGA TFT F1584x Pentium 12 1 inch 2 1 GB 200 MHz SVGA DSTN F1385A F1597x Pentium II 3 2 GB 233 MHz F1588A F1598x 12 1 inch 4 0 GB SVGA TFT F1386A F1599x Pentium II 266 MHz OmniBook 3100 F1582x Pentium 13 3 inch 4 0 GB 1 44 MB CD ROM 266 MHz XGA TFT F1386A F1384A F1587A OmniBook 3000 F1391A Pentium 13 3 inch 2 1 GB 1 44 MB 200 MHz XGA TFT F1385A F1384A F1392A Pentium 4 0 GB 233 MHz F1386A F1393A Pentium 266 MHz F1394A For the products listed A suffix means Windows 95 installed Windows NT not available x suffix means N or NT for Windows NT 4 0 installed sales channel distinction only or W or WT for Windows 95 installed sales channel distinction
44. 3 Store the serial number If you are prompted for the serial number type the serial number shown on the bottom of the case If a serial number has already been stored you must call an HP support center to change it Installing New Regulatory and Serial Number Labels OmniBook 2100 3100 If you do not have a master template for creating serial number labels get a copy from the Reseller website see page vi under Product Support Information in the Service and Support Library 1 Attach the regulatory label in the recess in the bottom case 2 Using any PC connected to a laser printer create a new Word document using master serial label template enter the serial number and product number from the old serial label and print the new label on plain white paper The new label does not have barcodes 3 Carefully cut out the new serial label just inside the border and place it into the inner recess in the bottom case The bottom of the label goes toward the front of the case 4 While holding the paper label in place attach a serial label overlay into the outer recess It covers and protects the serial label 2 28 Removal and Replacement HP OmniBook 2100 3000 3100 Installing New Regulatory and Serial Number Labels OmniBook 3000 1 Attach the regulatory label in the recess in the bottom case The bottom of the label goes toward the front of the case 2 Looking at the serial number on the unit s original b
45. 4100 Pentium II 266 or 233 MHZ or Pentium 266 MHz with MMX technology 512 KB burst synchronous L2 cache high speed bus for Pentium Il OmniBook 7100 Pentium II 266 MHz 512 KB burst synchronous L2 cache high speed bus Suspend Hibernate Off Suspend Hibernate Off Intel Mobile Pentium or Mobile Pentium Il processor Suspend Hibernate Off Memory 32 MB RAM on 16 MB RAM on 32 MB RAM on 32 MB RAM on motherboard motherboard motherboard motherboard Expandable to 160 Expandable to Expandable to Expandable to 192 or 288 MB 144 MB 160 MB 288 MB Display 13 3 inch TFT XGA 13 3 inch TFT XGA 14 1 or 13 3 inch TFT 14 1 inch TFT XGA display or 12 1 inch display XGA display display TFT or DSTN SVGA display l l Video PCI local bus video PCI local bus video PCI local bus video PCI local bus video 128 bit graphics 128 bit graphics 128 bit graphics 64 bit graphics controller with 2 MB controller with 2 MB controller with 2 MB controller with 4 MB internal video RAM Up internal video RAM internal video RAM external video RAM to 64K colors XGA Up to 64K colors Up to 64K colors Up to 16M colors 16M colors SVGA XGA Zoomed Video XGA Zoomed Video XGA Zoomed Video Zoomed Video enabled enabled enabled enabled Operating Windows 95 or Windows 95 Windows 95 or Windows 95 or System Windows NT 4 0 preinstalled Windows NT 4 0 Windows NT 4 0 preinstall
46. 60901 F1384 60902 Drive floppy module 3000 06 2100 03 3100 03 F1391 60922 F1391 60976 Door HO 3000 02 F1391 60935 F1580 60953 Cover hinge 3000 05 2100 02 3100 02 F1391 60936 F1391 60977 Cover RAM 3000 07 F1391 60933 F1580 60955 Latch display 3000 04A HP OmniBook 2100 3000 3100 Reference Information 5 5 A ac adapters 1 13 accessories listing 1 12 replaceable parts 4 7 adapters power 1 13 addresses I O 1 9 Advanced Power Management APM 1 10 audio Fn keys 1 6 problems 3 8 specifications 1 11 volume control 1 6 audio jack cover 2 32 audio PCA 2 33 B batteries accessories 1 13 faulty conditions 1 5 Fn key 1 6 problems 3 6 removing 2 3 specifications 1 10 standard types 1 1 status indicators 1 5 status lights 1 6 bezel 2 14 BIOS cover 2 9 BIOS IC programming 2 28 2 29 removing 2 29 BIOS Setup coverage 3 4 menus and parameters 3 23 boot device setting order 3 25 temporary 1 7 boot problems 3 5 bottom case labels 2 28 2 29 removing 2 25 bracket display 2 16 2 18 brightness adjustment 1 6 C cable icon MB 2 31 cable inverter MB 2 31 cable IR icon 2 31 cable LCD flex 2 31 CardBus test 3 20 case removing bottom 2 25 removing top 2 21 CD ROM accessories 1 12 booting from 3 25 rebooting from 1 7 cover audio jack 2 32 cover BIOS 2 9 cover hinge 2 9 cover icon window 2 9
47. AM Board essent eerte eerte teen en nnns 2 8 Figure 2 7 Removing the Hinge Covers and Icon Window Cover 2 10 Figure 2 8 Removing the Icon PCA and Display Assembly sese 2 11 Figure 2 9 Removing the Hinge Covers and Icon Window Cover 2 13 Figure 2 10 Removing the Display Bezel etre nenne 2 14 Figure 2 11 Removing the 12 LCD Module eese eene enne 2 15 Figure 2 12 Removing the 13 LCD Module sess etre nens 2 15 Figure 2 13 Removing a 12 Display Case and Display Bracket 2 17 Figure 2 14 Removing a 13 Display Case and Display Bracket 2 19 Figure 2 15 Removing the Hinge Covers and Icon Window Cover 2 20 Figure 2 16 Removing the Keyboard seio ine misere Eiee arai eene 2 21 Figure 2 17 Removing the Heatemk A 2 22 Figure 2 18 Removing the Case Borews essent a etre 2 23 Figure 2 19 Removing the Top Case sess nee S aaa nnne 2 24 Figure 2 20 Two Types of CPU Modules and Thermal Ke 2 25 Figure 2 21 Removing the Motherboard essere ener 2 26 Figure 2 22 Installing OmniBook 3000 Regulatory and Serial Labels sess 2 29 Figure 2 23 Removing a BIOS IC ette tret tbt te a ENEE e totas Pede akt 2 30 Figure 3 1 Basic Troubleshooting Steng 3 2 Figure 3 2 OmniBook Diagnostic Screens Basic and Advanced 3 12 Figure 3 3 Serial and Parallel Loopback Connectors esee 3 14 Figure 3 4 DMI Components ettet Rete etin eee tun
48. CPU module MMO 266MHz Pentium II MD e 5182 5131 Adapter auto plug from airline lYs 5967 4741 Service Manual OB2100 3000 3100 e o 7121 7525 f Overlay serial number ele 8120 6312 Power cord replacement Australia wes 8120 6313 Power cord replacement U S Canada Taiwan Yes D e e 8120 6314 Power cord replacement Europe wes 8120 6316 Power cord replacement Japan lYs 8120 6317 Power cord replacement India South Africa Yes e e e 8120 8373 Power cord replacement People s Republic of Yes e e e China use with 0950 2790 8120 8699 Power cord replacement Hong Kong Singapore Yes e e e UK F1363 60001 F1363 69001 RAM board 16MB EDORAM ys m m e F1364 60001 F1364 69001 RAM board 32MB EDORAM ys mM m 6 F1365 60001 F1365 69001 RAM board 64MB EDORAM ys o m e F1369 60901 Stand monitor Yes e F1377 60901 Adapter ac 45W wes e F1379 60901 Adapter auto Yes e F1380 60901 Cable external FDD ys e le F1381 60902 Port replicator Yes e F1382 60901 Battery main lithium ion lYs F1383 60901 Battery secondary lithium ion ys F1384 60902 Drive floppy module no cable wes F1387 60901
49. Case HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver preferably magnetized e 5 mm hex driver Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove these additional assemblies e Floppy drive or other plug in module see page 2 4 Hard drive see page 2 5 Display assembly see page 2 9 e Keyboard see page 2 20 e Heatsink and top case see page 2 21 3 If two screws are at the front corners of the CPU module remove them Caution e Remove and install the CPU module by holding it at the connector end the right end Do not pull or push on large components Otherwise you could damage the connectors or damage pressure sensitive components on the module l e Install or replace the CPU module thermal pad and spacer if they are missing or damaged Be sure to use the thermal kit that is compatible with the CPU module Components may be damaged if compatible parts are not used See the table starting on page 4 3 4 Unplug the CPU module from the motherboard It is held by two connectors under the right end of the module Note The larger thermal pads are the same for both CPU types but the corner spacers are different Spacer Thermal pad CPU module Pentium II MD CPU module Pentium T Figure 2 20 Two Types of CPU Modules and Thermal Kits HP OmniBook 2100 3000 3100 Removal and Replacement 2 25 Caution Use care
50. Check for bent pins and misaligned connectors for the USB PCA If USB works on a docking product replace the USB PCA HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 9 Symptom PCMCIA Setup problems AC adapter Does not power the OmniBook Call Center Suggestions Make sure Card Executive is installed for Windows NT If the card requires an IRQ check that there is one available Check for conflicts or refresh the device list in Device Manager Windows 95 or Administrative Tools or Control Panel System Windows NT Reboot the computer Try the card in the other slot or in another computer Check the OmniBook website for installation instructions page vi Download current drivers from the card manufacturer s website Try another ac adapter if available Repair Center Likely Causes Motherboard AC adapter Motherboard Repair Center Commenis The ac adapter is not repairable it must be replaced Miscellaneous Clock loses time Not all installed RAM is recognized See table on page 2 7 for RAM information Computer gets hot Plug in ac adapter for 24 hours to charge backup battery OmniBook 2100 3100 Only these configurations are supported e For Pentium Il CPU only SDRAM e For Pentium CPU SDRAM or EDORAM e For Pentium CPU and two RAM slots 32 MB maximum in slot closer to corner e Do not mix
51. DD Case Kit includes M3x5mm screws bm Figure 2 4 Installing a Hard Drive in the Case Reassembly Notes Caution e Use a HDD case kit that is compatible with the thickness of the drive 9 5 mm or 12 7 mm The 9 5 mm drive requires spacers inside the top shield nstall the metal top shield that is included with the HDD case If an older HDD case does not have a top shield you must install a newer HDD case if the drive is a Toshiba drive otherwise drive performance may be reduced by magnetic interference Do not cover the vent hole in the top surface of the hard drive or in the case If you cover the hole the hard drive could fail prematurely Depending on the manufacturer of the replacement drive the hole placement for the four screws may vary Important If you are installing a new hard drive you should create a Hibernate partition on the drive before loading any software see the steps below Creating a Hibernate Partition 1 If you do not have an OmniBook Recovery CD and internal CD ROM module for the computer model you are repairing create a Support Utility floppy disk now After inserting a formatted floppy disk in the floppy drive do one of the following On a factory software installation click Start Programs OmniBook Create Support Utility Disk 2 6 Removal and Replacement HP OmniBook 2100 3000 3100 On any computer that has a CD ROM drive run m
52. Hpdiags directory OmniBook 3000 on the Recovery CD for the computer model you are repairing e On any computer with World Wide Web access download the diagnostic software package from the OmniBook website see page vi run this file to unpack the files then run diaginst to create the diagnostic disk Running the Diagnostic Test 1 Insert the diagnostic disk in the floppy drive 2 Reboot the OmniBook 3 Go through the first several screens 4 When the hardware detection finishes check the list of detected hardware The following information and devices should be listed if applicable Product name Main memory Graphics adapter Processor type IDE drives Serial ports BIOS version Floppy drives Parallel port Serial number Keyboard Audio device Cache memory Note If a device is not detected or fails its test below it may be configured incorrectly in the BIOS Setup utility page 3 23 You can confirm the problem by running BIOS Setup and restoring the default settings 5 Run the basic test Press F2 to start the basic hardware test 6 If you intend to exit without running advanced tests press F4 to save system and test information in the Support Ticket log file HPSUPPT TXT Then remove the diagnostic disk and press F3 to exit 7 Run the advanced tests Press F2 to open the advanced test screen 8 Select and run the appropriate tests Tests are not listed if no such hardware is detected Press the following keys to
53. Lie HEWLETT PACKARD HP OmniBook 2100 3000 3100 Service Manual Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u Notice In a continuing effort to improve the quality of our products technical and environmental information in this document is subject to change without notice This manual and any examples contained herein are provided as is and are subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard Co shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein Consumer transactions in Australia and the United Kingdom The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers Copyright Hewlett Packard Company 1997 1998 All rights reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all r
54. On Self Test is a series of initialization routines and diagnostic tests that the system BIOS runs when the computer boots The system BIOS will not boot the operating system if system memory the CPU DMA or the interrupt controller fails the POST diagnostic tests POST progress is indicated by a sequence of codes If possible error messages are displayed You should not interpret the failure of one or more POST tests as a hardware software or firmware failure First confirm the failure with a clean boot e Remove all accessories including RAM boards floppy drive port replicator PC Cards printer external monitor pointing device and keyboard Provide clean ac power no auto adapter or unusual ac adapter configuration Press the system off button to start from a known state If the computer fails to boot with a clean boot it requires repair If an error message is displayed confirm the problem using other diagnostic tools Not all POST messages indicate a hardware software or firmware failure some messages are informational messages If the BIOS detects a terminal error condition it halts POST after issuing a terminal error beep code up to four groups of 1 to 4 short beeps The beep code indicates the POST routine in which the terminal error occurred The BIOS also issues a beep code one long tone followed by two short tones during POST if the video configuration fails no card installed or faulty or if an external
55. ROM module does not properly checksum to zero Table 3 4 POST Terminal Error Beep Codes Beep Codes POST Description 1 One short beep before boot 1 2 Search for option ROMs One long two short beeps on checksum failure 1 2 2 3 BIOS ROM checksum 1 3 1 1 Test DRAM refresh 1 3 1 3 Test 8742 Keyboard Controller 1 3 4 1 RAM failure on address line xxxx 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus 2 1 2 3 Check ROM copyright notice 2 2 3 1 Test for unexpected interrupts The following table lists POST messages and explanations for reported problems If the system fails after you make changes in BIOS Setup reset the computer enter BIOS Setup and install the defaults or correct the error HP OmniBook 2100 3000 31 00 Troubleshooting and Diagnostics 3 17 Table 3 5 POST Messages Message Description 0200 Failure Fixed Disk Fixed disk is not working or not configured properly Check to see if fixed disk is attached properly Run Setup Find out if the fixed disk type is correctly identified 0210 Stuck key Stuck key on keyboard 0211 Keyboard error Keyboard not working 0212 Keyboard Controller Failed Keyboard controller failed test May require replacing keyboard controller 0213 Keyboard locked Unlock key switch Unlock the system to proceed 0220 Monitor type does not match CMOS Run SETUP Monitor type not c
56. Removal Tool Keyboard BIOS IC System BIOS IC near module latch near case foot BIOS Cover Note OmniBook 3000 shown The OmniBook 2100 3100 has only one BIOS IC that contains the system and keyboard BIOS Figure 2 23 Removing a BIOS IC Reassembly Notes Caution e Replace the BIOS IC with one that is compatible with the CPU module see the table starting on page 4 3 e Align the IC with the slot in the socket The IC is keyed to fit correctly If you insert the IC backward the IC or motherboard could be damaged Press down firmly on the IC with your thumb to ensure a proper connection Reprogram the IC by programming the BIOS see the note above 2 30 Removal and Replacement HP OmniBook 2100 3000 3100 Removing Other Components HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver Pointed knife or probe for display components e 5 mm hex driver for bottom case components Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove the additional assemblies and follow the special steps indicated in the tables below Table 2 8 Removing Other Components Authorized Providers Component Removal Procedures Additional Steps Bracket Display See pages 2 16 and 2 18 Cable Icon MB Plug in module page 2 4 The display does not have to be removed Display but onl
57. S e Em 1 10 Internal DESIO o DE 1 14 2 Removal and Replacement eere e eee e eese eee ee eene eese eese sese eo soos sees csse sees eessen del Removing the Main Battery User Replaceable AAA 2 3 Removing a Plug In Accessory Module User Replaceable sese 2 4 Removing the Hard Disk Drive User Replaceable eee 2 5 Removing a RAM Board User Replaceable esses 2 7 Replacing Small Parts User Replaceable A 2 9 Removing the Display Assembly HP Authorized Service Providers Only 2 9 Removing the LCD Module HP Authorized Service Providers Only s 2 12 Removing a 12 Display Case or Display Bracket HP Authorized Service Providers Only 2 16 Removing a 13 Display Case or Display Bracket HP Authorized Service Providers Only 2 18 Removing the Keyboard HP Authorized Service Providers Only 2 20 Removing the Top Case HP Authorized Service Providers Only 2 21 Removing the Motherboard or Bottom Case HP Authorized Service Providers Only 2 25 Removing a BIOS IC HP Authorized Service Providers Only 2 29 Removing Other Components HP Authorized Service Providers Only 2 31 3 Troubleshooting and Diagnostics eese eee ee eere eee eee eee eene sees sese eo sesessseees J L Troubleshooting ASer rer ieri i t
58. Window Cover 6 Pry off the two screw covers by the hinges use a pointed knife or probe then remove the two Screws For a 12 inch display pry off the two display bumpers at the top of the display then remove the two additional screws HP OmniBook 2100 3000 3100 Removal and Replacement 2 13 7 Starting at the left side of the display use your fingers to gently pull the display bezel toward the edge of the display case until the snaps release As the snaps release work your way up the left side across the top and down the right side until only the bottom edge is attached Figure 2 10 Removing the Display Bezel 8 Now use your fingers to gently lift up the inner lower edge of the bezel away from the LCD until the lower snaps release 9 Remove the four screws from the corners of the LCD module 10 For a 12 inch display not shown unplug the two wire cable from the top of the inverter PCA For a 13 inch display shown lift the front edge the LCD module and move it to the left until you can unplug the two wire cable at the inverter PCA 11 Tip up the top of the LCD module and gently unplug the connector from the back of the LCD module You have to remove a piece of Kapton tape to do this 12 Lift out the LCD module You may have to remove a piece of conductive tape to do this 2 14 Removal and Replacement HP OmniBook 2100 3000 3100 Screw M3x5mm 4 au Ww 4 Screw M3x6mm 4 7 LCD Mod
59. ack end of the USB PCA into the case first then carefully align the connector before pressing it onto the motherboard Take care not to damage the connector pins HP OmniBook 2100 3000 31 00 Removal and Replacement 2 27 Before you install the top case and heatsink check the screw holes at the front corners of the CPU module If two screws were previously installed install them again You install the back left screw after you install the heatsink If no screws were installed in the front corners of the CPU module do not install screws there the heatsink holds the CPU module You install the back left screw after you install the heatsink Note If you installed a new motherboard with a new BIOS IC the IC contains only enough basic programming to boot the OmniBook After installing the IC you must reprogram it Hewlett Packard prefers that you program the IC with the latest BIOS follow the directions carefully You can download it from the OmniBook website see page vi Storing the Serial Number Electronically 1 Exit Windows and boot to a DOS prompt 2 Run ESN EXE from one of these sources On a factory software installation change to the OmniBook Drivers Hputils directory OmniBook 2100 3100 or Omnibook directory OmniBook 3000 and type esn at the prompt Otherwise copy Omnibook Drivers Hputils Esn exe from the OmniBook Recovery CD then run it on the OmniBook
60. akesupp from the Omnibook Drivers Hputils directory on the OmniBook Recovery CD On any computer with World Wide Web access download the Support Utility software package from the OmniBook website see page vi Follow the instructions provided 2 Insert the Recovery CD in the CD ROM drive or insert the Support Utility disk in the floppy drive 3 Reboot the computer If you are using the Recovery CD press ESC during reboot if the OmniBook screen appears ESC to display the boot device menu then select the CD ROM drive as the boot device 4 When prompted select Create Hibernate Partition OmniBook 2100 3100 We recommend that you create a partition the same as the factory setup 288 MB for a Pentium II CPU or 192 MB for a Pentium CPU 160 MB is acceptable if the motherboard has only one RAM slot OmniBook 3000 We recommend that you create a 144 MB partition the same as the factory setup Removing a RAM Board User Replaceable Table 2 5 RAM Board Replacement Part Numbers and Compatibility Description Part Number Exchange OmniBook CPU Type RAM Slots Part Number 2100 2100 3100 3000 Pentium Il Pentium Pentium Inner Corner Inner Corner Inner Corner Slot Slot Slot Slot Slot Slot TRAM SeMBSDRAM een Jpc _ TRAM scannen Ines RAM 126 6 SDRAM 1816 7549 Ines RAM 16MB EDORAM Troes Iesse gt _ RAM SEMBEDORAM Tree Tears
61. an application program that accesses this information you can access the DMTF FTP server ftp dmtf org or the DMTF web pages at the http www dmtf org Contents of the DMI Package The DMI software and associated documentation is supplied either preinstalled on the OmniBook s hard disk drive or on two floppy disks The contents of the package are the same in both cases Since the information accessed by the DMI software is specific to a particular computer it must be installed on each computer separately The DMI package included with the OmniBook can be used only with the OmniBook The following software is supplied with the DMI package A Microsoft Windows utility SETUP EXE to install and initialize the DMI software e A Windows utility HP TopTools After DMI is installed this utility can be used to display information about the computer through the DMI A Management Information Format MIF file This file contains information about everything on the computer that can be controlled using DMI facilities and is initialized during installation A component code identifying the version of MIF file to use for specific models of HP OmniBook computers e Windows compatible DMTF Service Layer software which controls access to the DMI Aclient agent The HP Remote DMI Agent is a DMI application and also a network server side stream based application The Remote Agent is listening for Remote Application connection requests If the
62. ay LCD module but only until from the display case the bezel is removed page Caution Use compatible parts page 2 12 2 12 PCA Inverter Plug in module page 2 4 Unsnap the inverter PCA from the display case then 13 inch display LCD module page 2 12 unplug the cable Reassembly Notes Make sure an inverter bumper is installed on the PCA Caution Use compatible parts page 2 12 PCA IR Plug in module page 2 4 Reassembly Notes The IR PCA fits onto the pin on Hard drive page 2 5 the top case Display page 2 9 Keyboard page 2 20 Top case page 2 21 PCA LVDS Plug in module page 2 4 Unplug the LVDS PCA from the motherboard Hard drive page 2 5 Reassembly Notes Do not install the left screw until Display page 2 9 you install the display assembly Keyboard page 2 20 Caution Do not overtighten the LVDS screws They Top case page 2 21 fasten to a sheet metal bracket and the threads could strip PCA motherboard See page 2 24 PCA Touch pad Plug in module page 2 4 Remove the 6 or 8 screws from the touch pad support Hard drive page 2 5 plate and lift it off Lift the touch pad PCA and unplug Display page 2 9 the flex cable from it Keyboard page 2 20 Top case page 2 21 HP OmniBook 2100 3000 31 00 Removal and Replacement 2 33 Component Removal Procedures Additional Steps PCA USB Plug in module page 2 4 The motherboard does not have to be remove
63. board 0190h For OOFFFFFFh OmniBook 3000 or 01A0h 01FFFFFFh OmniBook 2100 3100 and below replace the motherboard Above that value replace the corresponding RAM board each 01000000h represents 16MB Hard Disk Tests 0201h Replace the hard disk Replace the motherboard 0202h Rerun the test If error persists replace the 0204h hard disk 0205h 0207h Replace the motherboard Run BIOS Setup and check the hard disk type Check internal and external hard disk connectors and motherboard connector Replace the hard disk 0208h Transient DMA error Rerun the test 0209h 020Ah Rerun the test Run SCANDISK or equivalent 0211h 0220h Replace the motherboard 0240h Replace the hard disk Replace the motherboard 0280h Check internal and external hard disk connectors and motherboard connector Replace the hard disk 0281h Replace the hard disk 02AAh Check internal and external hard disk connectors and motherboard connector Replace the hard disk 02CCh Run BIOS Setup and check the hard disk type Replace the hard disk or the motherboard O2bEEh For the performance test run BIOS Setup and temporarily select a drive type that has more than 200 cylinders 02F1h Recreate the Hibernate partition then run FDISK to partition the hard disk 02F2h Run FDISK to make one partition active If necessary recreate the Hibernate partition then run FDISK to partiti
64. cally System Time Sets the time using 24 hour format Values set take effect immediately System Date Sets the date using mm dd yy English or dd mm yy format ROM drive controllers Floppy Drive Sets the floppy drive type Detected and set automatically Hard Disk Sets the hard disk drive type and various parameters Detected and set automatically Quiet Boot When enabled hides summary of power on self test and OB 2100 3100 messages during boot Enabled OB 3000 _ Disabled Video Display Device Sets whether the built in and external display signals Auto automatically switch when an external display is detected or whether both signals are active Pressing Fn F5 temporarily switches displays Setting to Both prevents suspending when lid closes System Memory Shows the system memory size _640KB Extended Memory Shows the extended memory size Detected _ automatically System Devices Menu _Default OmniBook 3000 Enables the PS 2 touch pad and external PS 2 mouse if Enabled PS 2 Mouse present External Fn Key Sets whether left CTRL left ALT on an external keyboard is Enabled interpreted as the Fn key IDE Controller Enables the primary hard drive and secondary optional CD Both FDD Controller Enables the floppy drive Enabled HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 23 Serial Port Base I O address Infrared Port Sets how the serial port is co
65. ch F1391 60920 No F1391 60929 Yes F1391 60977 No F1391 60976 No F1391 60931 Yes F1391 60976 Yes F1391 60971 No F1580 60955 Yes F1391 60930 Yes F1391 60934 No F1391 60932 Yes Case display 12 F1580 60907 Bracket display F1580 60916 No GC F1391 60913 zs Case display 13 F1391 60910 e e Cover audio jack e Bracket display Foam EPE F1391 60962 No F1391 60926 No Case top F1391 60909 e Cable IR icon PCA IR PCA touch pad F1391 60915 Yes F1391 60912 Yes F1580 60934 Yes Cover RAM ease e Foot uber F1580 60932 Cover RAM Fisetsoe7 Foot rubber Eessen CPU module all Drive hard disk all reman Let ease noo Let PCA audio F1580 60950 e e Bumper audio 2 PCA audio F1391 60903 IIe Bumper audio 2 PCA inverter 13 PCA inverter 13 PCA motherboard all PCA motherboard F1391 69001 e IC keyboard BIOS IC system BIOS F1580 60935 F1580 60935 F1391 60918 Yes F1391 60919 Yes F1se0 60904 _ Bumper inverter F1997 6060 Fisesoons Bumper inverter F1397 6060 ees Let 4 6 Replaceable Parts HP OmniBook 2100 3000 3100 Table 4 3 Accessory Replaceable Parts Description Part Number Exchange User OmniBook Part Number Repl 2100 3100 3000 Adapter acam
66. d Hard drive page 2 5 Display page 2 9 Keyboard page 2 20 Top case page 2 21 Motherboard but only until the USB PCA is removed P page 2 24 Plate Lock Plug in module page 2 4 Pull up on the lock plate until it comes out of the Hard drive page 2 5 bottom case Display page 2 9 Keyboard page 2 20 Top case page 2 21 Motherboard but only until you can lift the front edge page 2 24 2 34 Removal and Replacement HP OmniBook 2100 3000 3100 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the OmniBook and identifying faulty modules e Troubleshooting information Troubleshooting the problem page 3 2 Verifying the repair page 3 3 Suggestions for troubleshooting page 3 4 e Diagnostic tools OmniBook hardware diagnostic program page 3 12 Power on self test page 3 17 Sycard PCCtest 450 PC Card page 3 17 Desktop Management Interface page 3 21 BIOS Setup utility page 3 23 HP OmniBook 2100 3000 31 00 Troubleshooting and Diagnostics 3 1 Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem To ensure quality repair HP recommends that you follow the basic troubleshooting steps shown in the illustration below Check the customer s description of the problem and any suppo
67. dBus Card that works with compatible test software to exercise PCMCIA functions See the Sycard Technology website http www sycard com The PCCtest 450 product contains these components e PCCtest 450 CardBus Card version 1 05 required for the OmniBook 2100 3100 e PCCtest 450 software disk Software updates are available at the Sycard Technology website http www sycard com e Configuration headers PC Card 16 bit and CardBus 32 bit which attach to the card You will also need e CardBus extender card to avoid wear on the Sycard PCMCIA connector The Sycard PCCextend 70 extender card is an example The Sycard PCCtest 450 provides the following tests See the Sycard documentation for details about running the tests PC Card 16 bit test PCT450 Requires the PC Card configuration header OmniBook 2100 3100 Run the test for the Texas Instruments PCI1220 socket controller command line switch b66 OmniBook 3000 Run the test for the Texas Instruments PCI1131 socket controller command line switch b63 CardBus 32 bit test TESTCB This test currently does not work on the OmniBook 3000 OmniBook 2100 3100 Run the test for the Texas Instruments PCI1220 socket controller command line switches b63 and jsd000 OmniBook 3000 Run the test for the Texas Instruments PCI1131 socket controller command line switch b61 3 20 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 Desktop Management Interface
68. deal way to isolate the cause down to the module level It is rare for more than one module to be responsible for one failure symptom Therefore replacement of more than one module for a particular symptom should be the exception rather than the normal expectation After replacing a module it is normal for the unit to be in a confused state and lock up when power is applied If this occurs press the system off button to restart the computer in a known state Verifying the Repair Before returning the repaired unit to the customer verify the repair by running the following tests Basic Diagnostic Test Run the basic test of the OmniBook diagnostic program page 3 12 and e Function Tests Run tests that check the repaired function such as in the OmniBook diagnostic program page 3 12 and Failed Tests Run any other tests that failed during troubleshooting HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 3 Suggestions for Troubleshooting Table 3 1 Scope of Diagnostic Tools Function OmniBook Power On Sycard DMI TopTools BIOS Setup Diagnostics Self Test PCCtest 450 if installed Bootup Tests Describes Configures SafeTools Processor Tests Tests Describes System menu AssetTools Memory Tests Tests Describes Describes Memory menu AssetTools Batteries
69. display 13 TFT F1391 60925 e S TIC BIOS keyboard system Pentium T F1580 60908 F TIC BIOS keyboard system Pentium II MD F1597 60916 TIC keyboard BIOS F1391 60918 s JIC system BIOS F1391 60919 R 24 Keyboard Danish F1580 60927 P 24 Keyboard Danish F1391 60948 e 24 Keyboard French F1580 60919 e e 24 Keyboard French F1391 60940 e 24 Keyboard French Canadian F1580 60926 e e 24 Keyboard French Canadian F1391 60947 e 24 Keyboard German F1580 60918 e e 24 Keyboard German F1391 60939 e 24 Keyboard International English F1580 60928 e e 24 Keyboard International English F1391 60949 e 24 Keyboard Italian F1580 60921 e e 24 Keyboard Italian F1391 60942 24 Keyboard Norwegian F1580 60925 e e 24 Keyboard Norwegian F1391 60946 e 24 Keyboard Spanish F1580 60920 24 Keyboard Spanish F1391 60941 24 Keyboard Swedish Finnish F1580 60923 e e 24 Keyboard Swedish Finnish F1391 60944 e 24 Keyboard Swiss F1580 60922 e e 24 Keyboard Swiss F1391 60943 e 24 Keyboard UK English F1580 60924 d 24 Keyboard UK English F1391 60945 E 24 Keyboard US English F1580 60917 S 24 Keyboard US English F1391 60938 s Label regulatory OB2100 d Label regulatory OB3000 F1391 60978 s Label regulatory OB3100 Latch display F1580 60955 z s 25 LCD module 12 Samsung TFT F1580 60902 F1580 69002 25 LCD module 12 Sanyo DSTN F1580 60903 F1580 69
70. drivers and BIOS Setup settings may change some of the entries Table 1 7 System Interrupts System timer Keyboard Cascade IRQ 9 Free or COM infrared port if enabled COM serial port Crystal sound Floppy drive LPT1 ECP parallel port NO oR WD CH 8 Real time clock OmniBook 2100 3100 9 Free 10 USB and CardBus assigned by Windows driver 11 Free OmniBook 3000 9 Free or MIDI if enabled 10 USB assigned by Windows driver 11 CardBus assigned by Windows driver 12 Pointing device 13 Numeric data processor 14 Internal hard disk primary IDE controller 15 Internal CD ROM drive secondary IDE controller Table 1 8 System Memory 00000 9FFFF System memory A0000 BFFFF Video C0000 CBFFF Video BIOS OmniBook 2100 3100 CC000 DBFFF Free DC000 FFFFF System BIOS OmniBook 3000 CC000 DFFFF Free E0000 FFFFF System BIOS Approximate boundary Valid uses for memory addresses CC000 DBFFF or CC000 DFFFF Upper memory blocks UMBs PC card memory windows 1 8 Product Information HP OmniBook 2100 3000 3100 Table 1 9 System Input Output Addresses 100 3FF 170 177 Internal CD ROM drive secondary IDE controller 1F0 1F7 Internal hard disk primary IDE controller 200 207 OmniBook 3000 Joystick 220 22F Crystal sound 376 Internal CD ROM drive secondary IDE controller 378 37F LPT1 printer port 388 38B Sound 3B0 3BB VGA adapter 3C0 3DF
71. e external microphone Check software controls for Audio PCA microphone it should not be Motherboard muted in recording panel Note The microphone should normally be muted in the master output panel 3 8 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 Symptom OmniBook 3000 has certain audio functions that do not work Serial Parallel General problems Call Center Suggestions Check settings in BIOS Setup Check settings in Control Panel and in Windows NT Diagnostics Repair Center Likely Causes Audio PCA rev 1 0 Motherboard Repair Center Commenis For an OmniBook 3000 with serial number TW745 or lower replace the audio PCA if it is marked rev 1 0 on the corner of the PCA Also if the smaller of the two connectors on the motherboard for mounting the audio PCA is tilted slightly replace the motherboard Service note 3000 10 Infrared General problems Infrared communication is not supported in Windows NT 4 0 Infrared is disabled and no drivers installed as shipped Drivers are included Check settings in BIOS Setup Standard IrDA and fast IrDA are incompatible they use different drivers For fast IrDA check for DMA conflict with ECP parallel port IR PCA Motherboard Icon PCA USB General problems USB is not supported in Windows NT 4 0 USB PCA Motherboard
72. e hinge Secure the LCD flex cable to the LCD module with a piece of Kapton tape next to the LCD connector Caution Use compatible parts page 2 12 HP OmniBook 2100 3000 31 00 Removal and Replacement 2 31 Component Cable LCD flex 13 inch display Removal Procedures Plug in module page 2 4 Display page 2 9 LCD module page 2 12 Reassembly Notes The cable should protrude about 6 cm from the hinge Secure the LCD flex cable to the display bracket with a piece of Kapton tape near the hinge Secure the LCD flex cable to the LCD module with a piece of Kapton tape next to the LCD connector Caution Use compatible parts page 2 12 Additional Steps Case Bottom See page 2 25 Case Display Case Top See pages 2 16 and 2 18 See page 2 21 Cover Audio Jack Plug in module page 2 4 Hard drive page 2 5 Display page 2 9 Keyboard page 2 20 Top case page 2 21 Remove the motherboard only far enough to slip the cover off the audio jacks _Motherboard page 2 24 CPU Module Plug in module page 2 4 If the CPU module is held by two screws at its front Hard drive page 2 5 edge remove them Keyboard page 2 20 Unplug CPU module from motherboard Note If the CPU module is Caution Replace the CPU module with one of the held by two screws at its same type and use a CPU thermal kit that is front edge also remove
73. e of day Resume Time Sets the 24 hour time when the system resumes from Suspend if enabled stops spinning 2 minutes OB 3000 _ 30 seconds Time out on AC Sets whether power management time outs occur while the ac Disabled adapter is connected l Power Button Mode Sets the action of the blue power button when pressed for less Suspend than 4 seconds l Resume on Modem Ring Sets whether the system resumes from Suspend if a ring Enabled signal is received l Resume on Time of Day Sets whether the system resumes from Suspend at a defined Disabled OmniBook 2100 3100 Auto Suspend on Undock Boot Menu Diskette Drive Hard Drive CD ROM Drive Sets whether the OmniBook suspends after undocking Shows the order of boot devices Move the entries to change the order Default When Lid Closed 1 Diskette drive 2 Hard drive 3 CD ROM drive HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 25 Exit Menu Save Changes and Exit Saves Setup changes exits and reboots Discard Changes and Exit Discards Setup changes since last save exits and reboots Does not affect Security and date time changes Get Default Values Restores default settings stays in Setup Does not affect Security and date time settings Load Previous Values Discards Setup changes since last save stays in Setup Does not affect Security and date time changes Save Chan
74. e the system is booted 0281 Memory Size found by POST differed from CMOS Memory size found by POST differed from CMOS 02B0 Diskette drive A error 02B1 Diskette drive B error Drive A or B is present but fails the BIOS POST diskette tests Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is attached correctly 02B2 Incorrect Drive A type run SETUP Type of floppy drive A not correctly identified in Setup 02B3 Incorrect Drive B type run SETUP Type of floppy drive B not correctly identified in Setup 02D0 System cache error Cache disabled RAM cache failed and BIOS disabled the cache On older boards check the cache jumpers You may have to replace the cache See your dealer A disabled cache slows system performance considerably 02F0 CPU ID CPU socket number for Multi Processor error 02F4 EISA CMOS not writeable ServerBIOS2 test error Cannot write to EISA CMOS 02F5 DMA Test Failed ServerBIOS2 test error Cannot write to extended DMA Direct Memory Access registers 02F6 Software NMI Failed ServerBIOS2 test error Cannot generate software NMI Non Maskable Interrupt 3 18 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 Message Description 02F7 Fail Safe Timer NMI Failed ServerBIOS 2 test error Fail Safe Timer takes too long device Address Conflict Address conflict for specified device Allocat
75. ed Windows NT 4 0 preinstalled preinstalled certified l Desktop DMI 2 0 DMI 1 1 DMI 2 0 DMI 2 0 Management HP TopTools 2 6 or 3 0 HP TopTools 2 0 HP TopTools 2 6 HP TopTools 2 6 Interface l l Power APM 1 2 APM 1 2 APM 1 2 APM 1 2 Management ACPI compliant ACPI compliant ACPI compliant Power States On Standby On Standby On Standby On Standby Suspend Hibernate Off HP OmniBook 2100 3000 3100 Product Information 1 3 Turning the OmniBook On and Off On Press the blue power button to turn on the OmniBook e Standby The display turns off automatically if the computer is inactive for about 2 minutes Suspend Click Start Suspend Windows 95 or press the blue power button briefly about 1 second to suspend activity when the OmniBook is on When you turn on the computer it resumes your previous work session Closing the lid for more than 2 seconds also suspends the computer e Hibernate Press Fn F12 This is like Off except that your current work session is first saved to disk When you turn on the computer it reboots and restores your previous session Off Click Start Shut Down If the OmniBook does not respond press and hold the blue power button until the display shuts down When you turn on the computer it reboots Unsaved data is lost Table 1 3 Activating Power Modes Power Mode To Enter Mode To Turn Back On Standby Press Fn S Press any key or
76. ed battery No triangle top bar The battery is too hot to charge Not necessarily a defective battery Internal drive The OmniBook is accessing one of the internal drives the hard disk drive CD ROM drive or other plug in module drive Floppy disk drive The OmniBook is accessing the floppy disk drive Caps Lock Caps Lock is active PC Card There is activity between the PC Card and the computer Num Lock Num Lock is active AIS Ay scrolling Keypad Lock The embedded keypad is active Fn F8 Num Lock must also be on for the numeric keys otherwise cursor control is active Scroll Lock Scroll Lock is active OmniBook 3000 Suspend mode These symbols flash from left to right when the OmniBook is suspended turned off by pressing the power button briefly If ac power is not connected the green power light also blinks slowly HP OmniBook 2100 3000 3100 Product Information 1 5 The green power light in the hinge area located on the icon PCA indicates the power state The green lights on the main battery or secondary battery indicate its charge level Light Power Light Steady green light Blinking green light No light OmniBook 2100 3100 Table 1 5 Indicator Lights Icon PCA and Battery Meaning OmniBook is running On mode OmniBook is suspended Suspend or Standby mode OmniBook is off Off or Hibernate mode OmniBook 3000 Power Lig
77. ene eee ve rn re E gend re eyed 3 2 Troubleshooting the Problem AA 3 2 Verifying the Repair 221 eroe tete rc eed tre ie EES 3 3 Suggestions for Troubleshooting essent nne trennen 3 4 Diagnostic Ne ET 3 12 OmniBook Diagnostic Program essent e enne 3 12 Power On Sef Test 2 iet Fir etm t ete emere HIR EST 3 17 Sycard PCCtest 450 CardBus Card Optional esee 3 20 Desktop Management Interface DMI sese 3 21 BIOS Setup tility co ettet CREE DRE COSE Ee Rp ER esis 3 23 4 Replaceable Parts sias itii iot ao tabe rudi Coe so Rabia Cal 5 Reference Information deos deed get dee ge ee AEN vei eve seo eee e Ue eeu d uoo dee gece Password Removal Policy yii nietos e re qo Het ne ER EUR E Her gets 5 1 Hewlett Packard Display Quality Statement 5 2 Service Notes and Obsolete Parts irte etie etre ER enden 5 5 HP OmniBook 2100 3000 3100 iii Figures Figure 1 1 Ommi Book Front View dide e cie dete ehe AE SEENEN ire rentas 1 2 Figure 1 2 OmniBook Side Vie Wingsi nnn a e netten trennen E E 1 2 Figure 1 3 OmniBook Back View 1 3 Figure 1 4 Replaceable Module Diagram tenentes 1 14 Figure 2 1 Removing the Main Battery A 2 3 Figure 2 2 Removing a Plug In Module 2 4 Figure 2 3 Removing the Hard Drive s sessi etre nne enne 2 5 Figure 2 4 Installing a Hard Drive in the Case sess nnetennne 2 6 Figure 2 5 Removing the RAM Cover 2 8 Figure 2 6 Removing a R
78. ew from the left end and lift up the PCA Unplug the cable from the motherboard 7 For the LCD cable emerging from the left hinge remove the screw from the grounding lug inside the base assembly For a 12 inch display also remove the second screw holding the LCD cable Then unplug the cable from the base assembly 8 For the inverter MB cable emerging from the right hinge unplug the cable from the motherboard 9 Remove the four screws from the hinges and lift off the display assembly 2 10 Removal and Replacement HP OmniBook 2100 3000 3100 Icon PCA Cc aah Screw M2 5x8mm I I I I I I Screw M2 5x5mm Note Two screws secure the cable for a 12 display Note 13 inch display shown For a 12 inch display the display cables differ Figure 2 8 Removing the Icon PCA and Display Assembly Reassembly Notes e After connecting the inverter MB cable from the right hinge carefully dress the wires into the cutout and support in the top case Caution e For a 12 inch display tuck the excess length of the LCD flex cable under the keyboard The cable could be damaged if there is excess length in the hinge area Use a 5 mm screw to fasten the LCD cable If you use a longer screw it will damage the motherboard Do not overtighten the screws for the LCD cable They fasten to a sheet metal bracket and the threads could strip l Insert the right end of the icon PCA between the
79. foam sticks to the display case fold it out of the way as the bracket lifts out of the display case 8 After the bracket clears the case slide the bracket toward the left until it is freed from the right side of the case Lift out the bracket and LCD flex cable 9 To replace the display case unsnap the inverter PCA from the case and remove it with the inverter MB cable You have to remove a piece of Kapton tape to do this To replace the LCD bracket remove the screw holding the LCD flex cable 2 18 Removal and Replacement HP OmniBook 2100 3000 3100 LCD Flex Cable Screw M2 5x3mm Screw M2 5x5mm be y a AERE bri ii Inverter PCA D T wT 7 a ee E E E EPE Foam Note Flaps if present go on top of the display K bracket Figure 2 14 Removing a 13 Display Case and Display Bracket Reassembly Notes Caution Be sure to replace display components with compatible parts Components may be damaged if compatible parts are not used See the table on page 2 12 Before you install the display bracket secure the inverter MB cable to the case near the hinge area with a piece of Kapton tape Make sure the EPE foam is not placed under the display bracket If there are flaps they go on top of the bracket Position the right cable correctly before you install the hinge screws It should protrude from the case almost 6 cm about 2 inches Install each hinge so the slit in the ho
80. front edge of the bracket slightly and slide it toward the rear then lift it out of the case Lift out the hinges To replace the display case remove the inverter PCA from the case with the inverter MB cable You may have to remove a piece of Kapton tape to do this 2 16 Removal and Replacement HP OmniBook 2100 3000 3100 Screw M2 5x5mm 6 bam LCD Flex Cable po Display Bracket Inverter PCA Figure 2 13 Removing a 12 Display Case and Display Bracket Reassembly Notes Caution Be sure to replace display components with compatible parts Components may be damaged if l compatible parts are not used See the table on page 2 12 The inverter PCA fits onto the two plastic pins in the display case Install each hinge so the slit in the housing faces into the display case When installing the LCD flex cable into the case the notched end of the metal tube fits under the display bracket and the tab on the side fits inside the hinge opening The upper grounding tab of the LCD flex cable attaches around the hole for the left bezel screw in the display bracket e Secure the LCD flex cable to the LCD connector with a piece of Kapton tape Position the cables properly in the hinges before installing the bezel Make sure the bezel snaps to the case along all edges Pull to the side to help seat the snaps HP OmniBook 2100 3000 3100 Removal and Replacement 2 17 Removing a 13 Display Case or D
81. ges Saves Setup changes and stays in Setup Security settings are saved when changed 3 26 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 4 Replaceable Parts This chapter contains an exploded view of the OmniBook and the following lists of parts OmniBook replaceable parts page 4 3 e Assembly component breakout page 4 6 e Accessory replacement parts page 4 7 e Part number reference page 4 8 HP OmniBook 2100 3000 31 00 Replaceable Parts 4 1 Two screws not present on all units Figure 4 1 Exploded View 4 2 Replaceable Parts HP OmniBook 2100 3000 3100 Table 4 1 OmniBook Replaceable Parts Description Battery main lithium ion Battery main nickel metal hydride Bezel display 12 TFT and DSTN Bezel display 13 TFT Bracket display 12 TFT and DSTN Bracket display 13 TFT Bumper audio Bumper display 12 TFT and DSTN Bumper display 13 TFT Bumper inverter Cable icon MB Cable inverter MB 12 TFT and DSTN Cable inverter MB 13 TFT Cable inverter MB 13 TFT Cable IR icon Cable LCD flex 12 Samsung TFT Cable LCD flex 12 Sanyo DSTN Cable LCD flex 13 TFT Card business Case bottom Case bottom Case display 12 TFT and DSTN Case display 13 TFT Case HDD kit 9 5mm Case HDD kit 12 7mm Case top Cover audio jack Cover BIOS Cover hinge Cover icon window OB2100 Cover icon
82. guide It is intended to train you to install configure and repair OmniBook computers You can follow this manual without having equipment available The following table lists additional places where you can get supplementary information about OmniBook products Sources of OmniBook Information Source Address or Number Comments HP External Web http www hp com omnibook http www2 hp com omnibook European mirror HP US Reseller Web http partner americas hp com No usage restriction Restricted to Authorized Resellers only HP Asia Pacific Channel Support Centre for DPSP Partners America Online http www hp com au Keyword HP CompuServe GO HP HP Bulletin Board Service HP First automated fax 800 333 1917 Restricted to DPSP Partners only Call 800 827 6364 for membership within the US Call 800 524 3388 for membership within the US Refer to the latest Product Support Plan for non US BBS numbers US and Canada 801 344 4809 800 544 9976 HP Support Assist CD ROM 800 457 1762 Outside US and Canada Reseller support number enter outlet id number US and Canada 801 431 1587 Baud rates 300 28 800 Parity E Data bits 7 Stop bits 1 Outside US and Canada About This Edition This edition of this service manual contains the following major changes from the previous edition e New OmniBook
83. he center of the door until and Hinge one of the side tabs releases To replace the center I O door hinge insert a small flat blade screwdriver behind the flat plate and pop the hinge out of the case When installing the center hinge make sure the hinge support curves downward Feet Insert a small flat blade screwdriver under the end of the foot and pry it loose To replace firmly press the adhesive side of the foot into the recess Removing the Display Assembly HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver preferably magnetized Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove the floppy drive or other plug in module see page 2 4 3 Open the display fully 4 Slide off the two plastic hinge covers about 5 mm then lift them off Use your finger or a small tool to push outward next to the hinge Note If a hinge cover has no metal clip on the bottom replace the cover with a new one Service notes 3000 05 2100 02 3100 02 HP OmniBook 2100 3000 31 00 Removal and Replacement 2 9 5 Pry out and pop up the right end of the icon window cover at the plug in module slot then pop off the cover Icon Window Cover 9 y Hinge Cover 2 Figure 2 7 Removing the Hinge Covers and Icon Window Cover 6 Remove the icon PCA by doing the following Unplug the IR icon cable near the right end of the icon PCA e Remove the scr
84. he floppy drive type Rerun the test with another floppy disk Replace the floppy drive Replace the motherboard O3EEh Check the connectors on the floppy drive and O3FFh motherboard Rerun the test with another floppy disk Replace the floppy drive Replace the motherboard Keyboard Tests 0400h Replace the motherboard 0401h 0410h Check the keyboard flex cable connection 0414h Replace the keyboard Replace the motherboard 0415h Check icon PCA connections Replace the icon PCA Replace the motherboard 0416h 0418h Replace the keyboard Replace the motherboard Serial Port Tests 0601h For the external loopback test make sure the loopback connector is installed and constructed properly For the external or internal loopback test replace the motherboard 0602h Replace the motherboard HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 15 For the external loopback test make sure the loopback connector is installed and constructed properly For the external or internal loopback test replace the motherboard 0604h Replace the motherboard 0605h 0606h For the external loopback test make sure the loopback connector is installed and constructed properly For the external or internal loopback test replace the motherboard OA03h Insert a different CD in the drive Check the connectors on the CD ROM drive and motherboard Replace the CD ROM drive 0A04h Inse
85. ht Steady green light Blinking green light No light Battery is charging ac power connected Battery is not charging ac power connected or computer is Suspended no ac power Battery is not charging no ac power Battery Lights Show battery charge level only while the button is pressed on the battery The number of lights that turn on indicates the charge Using Functions Keys F1 through F12 The top row of the keyboard has twelve function keys that serve as hot keys shortcut key sequences for various system controls For an external keyboard CTRL ALT is normally equivalent to the Fn key Table 1 6 Function Keys F1 F12 Hot Keys BEE Fn F1 Decreases the display s brightness Fn F2 Increases the display s brightness Fn F3 Decreases the display s contrast DSTN displays only if available Fn F4 Increases the display s contrast DSTN displays only if available Fn F5 Switches among the built in display an external display and simultaneous displays Fn 4 F6 hold For use with two batteries The battery indicator in the status panel briefly displays the individual battery status for each battery Fn F7 Toggles the sound on and off mutes sound Toggles the built in keypad on and off Does not affect an external keyboard If Num Lock is on then the numeric functions are active otherwise cursor control is active Fn F9 Toggles Nu
86. ide it toward the front of the computer until the four tabs along the back edge are free from the case Lift the right end of the heatsink and unplug the fan cable from the motherboard Heatsink includes fan cable T9 pa depends on the CPU type i T SE SC Leg ote Smaller diameter is Do not remove these two screws Fan cable connector CPU Thermal Kit pad and spacer depends on the CPU type Figure 2 17 Removing the Heatsink 2 22 Removal and Replacement HP OmniBook 2100 3000 3100 4 Unplug the speaker touch pad cable from the motherboard so the cable is free See the picture below 5 Turn the unit bottom side up and remove the five bottom case screws Two of the five screws are hidden at the front corners inside the battery and hard drive slots 6 Turn the unit face up and remove the six top case screws Screw M2 5x8mm Screw M2 5x12mm Speaker touch pad cable connector Screw M2 5x3mm Figure 2 18 Removing the Case Screws HP OmniBook 2100 3000 3100 Removal and Replacement 2 23 7 Lift up along the back edge of the top case until that edge is free 8 Place your thumbs on the front of the bottom case and your fingertips wrapped around the back of the palmrest Lift the back of the top case about 4 cm then gently but firmly pinch the case forward until the four snaps release along the front edge Figure 2 19 Removing the Top Case Reassembly Notes Caution Be sure to
87. ights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrighted by Microsoft Corporation SystemSoft Corp Crystal Semiconductor Corporation Phoenix Technologies Ltd and NeoMagic Inc See the individual programs for additional copyright notices Microsoft MS MS DOS and Windows are registered trademarks of Microsoft Corporation Pentium and the Intel Inside logo are U S registered trademarks and MMX is a U S trademark of Intel Corporation All certifications may not be completed at product introduction Check with your HP reseller for certification status This equipment is subject to FCC rules It will comply with the appropriate FCC rules before final delivery to the buyer Hewlett Packard Company Mobile Computing Division 19310 Pruneridge Ave Cupertino CA 95014 U S A Edition History Edition Laruin nde April 1998 Edition 2 eee July 1998 ii HP OmniBook 2100 3000 3100 Contents T er OU eh OO E LEE m Features and Operatioh iino ete e epe ee o Een Hee gets 1 2 Turning the OmniBook On and Off sese eene 1 4 Checking the Status of the OmniBook AA 1 5 Using Functions Keys F1 through F12 eese enne 1 6 Resetting the OmniBOOk ir ipie ier treo hr ie ig rfi rr o ped epe a 1 7 System REG 1 8 SPCCHICATION
88. ion Error for device Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device CD ROM Drive CD ROM Drive identified Entering SETUP Starting Setup program Failing Bits nnnn The hex number nnnn is a map of the bits at the RAM address which failed the memory test Each 1 one in the map indicates a failed bit See errors 230 231 or 232 above for offset address of the failure in System Extended or Shadow memory Fixed Disk n Fixed disk n 0 3 identified Invalid System Configuration Data Problem with NVRAM CMOS data UO device IRQ conflict UO device IRQ conflict error PS 2 Mouse Boot Summary Screen PS 2 Mouse installed nnnn kB Extended RAM Passed Where nnnn is the amount of RAM in kilobytes successfully tested nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested nnnn kB Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested nnnn kB System RAM Passed Where nnnn is the amount of system RAM in kilobytes successfully tested Operating system not found Operating system cannot be located on either drive A or drive C Enter Setup and see if fixed disk and drive A are properly identified Parity Check 1 nnnn Parity error found in the system bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays Parity i
89. isplay Bracket HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver preferably magnetized Pointed knife or probe e Three small flat blade screwdrivers or equivalent tools for prying Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove these additional assemblies e Floppy drive or other plug in module see page 2 4 Display assembly see page 2 9 LCD module see page 2 12 3 Remove the four screws holding the hinges and remove the hinges 4 Remove the screw holding the display bracket to the display case near the hinge area 5 If the EPE foam does not stick to the display case remove the foam If it does stick you can leave it in place Important In the next steps you must start at the left side of the display case Otherwise the display bracket will not be able to tip up out of the display case Also we suggest that you disengage all three tabs along the left edge at the same time It is difficult to disengage them one at a time 6 Using two or three small flat blade screwdrivers or equivalent separate the left side of the display case from the display bracket to disengage the three tabs 7 Pry up the left side of the display bracket There will be some friction due to the snug fit at the comers You can use a small flat blade screwdriver to pry at the corners between the metal screw tabs and the plastic posts underneath If the EPE
90. l monitor If monitor shows successful boot replace LCD module If monitor shows activity but BIOS does not complete replace CPU module If monitor is blank replace CPU module replace motherboard If status panel and display turn on BIOS completes but OS does not start from hard disk or from floppy drive replace CPU module then motherboard If OS starts from floppy drive reload hard drive replace hard drive Error message such as Invalid System disk or Auto IDE error Check for a disk in floppy drive Remove and reinsert hard drive Check boot order in BIOS Setup Hard drive contacts Hard drive If unit boots from floppy drive check for corrupt files on hard drive reload hard drive replace hard drive Sluggish startup or shutdown Run ScanDisk and Disk Defragmenter to check and optimize the hard drive Delete temporary and unneeded files Use same suggestions shown at left HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 5 Symptom Password has been forgotten Call Center Suggestions Verify proper ownership then follow the removal procedure with the owner and log the appropriate data see page 5 1 Repair Center Likely Causes may have to be shipped to an HP Service center An OmniBook 3000 Repair Center Comments The user must call Technical Support and provide proof of ownership Password removal
91. l number electronically in the new motherboard see the steps below Note Installing a New Bottom Case e Transfer these parts from the old bottom case to the new one Plastic parts I O door RAM cover Lock plate and IR lens if not included with new case see Figure 2 21 e Install new regulatory and serial number labels on the bottom case see the steps below Check that the audio PCA has two rubber bumpers attached to the board directly behind the two connectors Check that the audio PCA is securely attached to the underside of the motherboard before installing the motherboard The audio PCA can work loose if you flex the motherboard excessively Place the audio jack cover onto the audio jacks before you lower the motherboard into the case Raise the front edge of the motherboard only high enough for the PCMCIA pushbuttons to clear the bottom case Work the I O bracket into the back of the bottom case then lower the front edge into the case Do not install screws into the motherboard next to the ac adapter socket or next to the plug in module socket See Figure 2 21 Caution When installing the CPU module onto the motherboard press it down above the connectors but do not push on large components Otherwise you could damage pressure sensitive components on the module e The two screws at the front underside of the bottom case are the shortest screws only 3 mm long Caution Insert the b
92. laceable Parts 4 7 Table 4 4 Part Number Reference F1391 60901 F1391 69001 PCA motherboard F1391 60902 PCA USB F1391 60903 PCA audio Part Number Exchange Description User OmniBook Part Number Repi 2100 3100 3000 Label regulatory OB2100 Label regulatory OB3100 e 0515 2699 Screw M2 5x4mm e 0950 2671 F1386 69100 Drive hard disk 4 0GB 12 7mm IBM 0950 2790 Adapter ac 60W ys 0950 2801 F1385 69100 Drive hard disk 2 1GB 9 5mm IBM e e 0950 2802 F1348 69103 Drive hard disk 3 2GB 9 5mm IBM e e 0950 2836 F1350 69100 Drive hard disk 2 1GB 12 7mm Toshiba e 0950 2854 F1348 69102 Drive hard disk 3 2GB 12 7mm Toshiba e 0950 2865 F1386 69101 Drive hard disk 4 0GB 12 7mm Toshiba e 1818 7413 F1456 69001 RAM board 32 MB SDRAM lYs e 1818 7414 F1457 69001 RAM board 64 MB SDRAM yes 9 vii 1818 7549 F1622 69001 RAM board 128 MB SDRAM yes oft 1821 4302 F1440 69102 CPU module MMO 266MHz Pentium T o 1821 4303 F1440 69103 CPU module MMO 233MHz Pentium II MD e 1821 4304 F1440 69104
93. latch could break if you force the battery in e After installing the battery close the safety latch HP OmniBook 2100 3000 31 00 Removal and Replacement 2 3 Removing a Plug In Accessory Module User Replaceable Note Plug in accessory modules have no repairable components A defective module must be exchanged Required Equipment e None Removal Procedure 1 Slide the safety latch for the plug in slot into its recess 2 Slide and hold the release latch then slide out the module Figure 2 2 Removing a Plug In Module Reassembly Note Caution Be sure the safety latch is open before you insert the module Otherwise the release latch could l break if you force the module in e After installing the module close the safety latch 2 4 Removal and Replacement HP OmniBook 2100 3000 3100 Removing the Hard Disk Drive User Replaceable Table 2 4 Hard Disk Drive Replacement Part Numbers Description Part Number Exchange Part Number 2100 OmniBook 3100 3000 Drive hard disk 2 1GB 9 5mm IBM 0950 2801 F1385 69100 Drive hard disk 2 1GB 12 7mm Toshiba 0950 2836 F1350 69100 0950 2802 F1348 69103 Drive hard disk 3 2GB 12 7mm Toshiba 0950 2854 F1348 69102 Drive hard disk 3 2GB 9 5mm IBM Drive hard disk 4 0GB 12 7mm IBM 0950 2671 F1386 69100 Drive hard disk
94. lity eese 2 7 Table 2 6 Replacing Small Parts User Replaceable sees 2 9 Table 2 7 Display Component Compatibility essent 2 12 Table 2 8 Removing Other Components Authorized Provider 2 31 Table 3 1 Scope ot Diagnostic TOMS enee rete teme dore ee feierte 3 4 Table 3 2 Troubleshooting Suggestions nennen etre ennt 3 5 Table 3 3 OmniBook Diagnostic Error Codes essere nenne 3 14 Table 3 4 POST Terminal Error Beep Codes essere eerte 3 17 Table 3 3 POST Messages ie e ee i eret pe to eret qi epe nt Rege 3 18 Table 3 6 BIOS Setup Menus and Barameterg sees eene 3 23 Table 4 1 OmniBook Replaceable Parts 4 3 Table 4 2 Assembly Component Breakdown eese enne eene 4 6 Table 4 3 Accessory Replaceable Parts 5 5 teer retenti eterni Re 4 7 Table 4 4 Part Number Reference sos idee Hee ei oe e v edt ii s 4 8 Table 5 1 OmniBook 2100 3000 3100 LCD Guidelines TFT A 5 3 Table 5 2 OmniBook 2100 LCD Guidelines DSTN essere 5 4 Table ee 5 5 Table 524 Obsolete Repait Parts tee tee e oe e Gen dere 5 5 HP OmniBook 2100 3000 3100 V Introduction This service manual provides reference information for the HP OmniBook 2100 3000 3100 It is intended to be used by HP authorized service personnel in the installation servicing and repair of these products The manual is designed as a self paced
95. ll keys do not work properly Call Center Suggestions Check floppy drive contacts Try using alternate connection with or without floppy cable Check settings in BIOS Setup Repair Center Likely Causes Floppy drive or contacts Floppy cable Motherboard Keyboard Motherboard Keyboard BIOS IC Repair Center Comments PS 2 keyboard and mouse with Y adapter do not work For an OmniBook 2100 3100 check devices separately For an OmniBook 3000 this configuration is not supported Maybe use a port replicator or a serial mouse Y adapter PS 2 device Motherboard Touch pad General problems Special touch pad Check settings in Control Panel In Mouse Properties select Touch pad PCA Top case Motherboard Touch pad PCA driver features not the TouchPad mouse type Top case working Run Setup exe from the Motherboard touch pad subdirectory under Omnibook Drivers Click button doesn t Top case work Motherboard Audio Sound does not Check settings in BIOS Audio PCA Check operation using play Setup Top case speakers headphones or external Increase sound volume Motherboard speakers Fn UP and software controls Check whether mute is active Fn F7 and software controls Check for sound resource _conflicts Sound does not Check settings in BIOS Top case Check operation using record Setup microphon
96. m Lock numeric functions for the keypad on and off Fn F10 Toggles Scroll Lock on and off Fn F12 Enters Hibernate mode Fn R Enters Suspend mode Fn S Enters Standby mode Fn UP ARROW Increases sound volume Fn DOWN ARROW Decreases sound volume 1 6 Product Information HP OmniBook 2100 3000 3100 Resetting the OmniBook 1 Use a pen or a straightened paper clip to push the system off button in the hole on the back panel The switch is on the motherboard Press the blue power button until the display shuts down The switch is on the icon PCA 2 After the computer shuts down press the blue power button to turn it on Note The OmniBook can boot from a CD if all these conditions are true e You have an internal CD ROM drive installed e You have a bootable CD in the drive such as the OmniBook Recovery CD and e You select the CD ROM drive as the boot device You can do this during reboot by pressing ESC to cancel the OmniBook screen then ESC to display the boot device menu for a one time selection HP OmniBook 2100 3000 3100 Product Information 1 7 System Resources Below are default values for system resources To see other non default possibilities use the BIOS Setup utility see page 3 23 which lists port and audio device configurations in the System Devices menu The tables in this section show typical resource usage as set up by the OmniBook BIOS Plug and play operating systems
97. n 1 4 Product Information HP OmniBook 2100 3000 3100 Checking the Status of the OmniBook The OmniBook status panel located above the keyboard on the icon PCA contains indicators that show the current status of the OmniBook The indicators in the status panel show keyboard status drive status and power status Table 1 4 Status Panel Indicators Icon PCA Indicator Meaning 4 AC power The ac adapter is plugged in OmniBook 3000 Blinks when the battery is being charged uim Battery status Shows the approximate charge level of the battery relative to a full charge Each bar represents approximately 10 charge The upper and lower triangles indicate the presence of the main battery upper and a second battery lower A triangle blinks when that battery is charging The main battery charges first discharges last OmniBook 2100 3100 If two batteries are installed the indicator shows the combined charge of both batteries OmniBook 3000 If two batteries are installed and the ac adapter is connected the indicator shows the level of the battery being charged If the ac adapter is not connected the indicator shows the combined charge of both batteries Press Fn F6 to show separate battery levels Battery low Triangle but no bars The OmniBook also beeps Defective battery No triangle no bars No charging even though ac adapter is present OmniBook 3000 Overheat
98. net PC Card by 3Com e e e Docks F1369A Monitor stand F1381A Port replicator s F1451A Port replicator e e F1452A Mini dock e F1453A Monitor stand short for F1451A and F1452A D e F1477A Docking system and monitor stand tall F1585A Docking bay module adapter e HP OmniBook 2100 3000 3100 Product Information 1 13 Internal Design The motherboard PCA is the central component of the OmniBook design It plays a role in virtually all system functions The CPU module MMO and all other subsystems connect to the motherboard The following figure shows the connections among the replaceable electrical modules As a substitute for a functional block diagram see the table on page 1 15 3 t lists the roles that the replaceable modules play in each of the functional subsystems IR Touch pad Speakers Microphone The power switch and the lid switch are i i d contained on the Icon SS i i i PCA l Floppy Drive All external connections Motherboard or except USB and IR are PCA Plug In made to the EX A Module motherboard PCA The LVDS PCA is Hard Disk Main present only with a 13 Drive Battery display px One BIOS IC on the m OmniBook 2100 3100 RAM i contains the system and Keyboard Boards i Heatsink keyboard BIOS vp Figure 1 4 Replaceable Module Diagram 1 14 Product Information HP OmniBook 210
99. nfigured by the BIOS specified or automatic Sets the I O address and interrupt Sets how the infrared port is configured by the BIOS specified Disabled or automatic Enabled 8F8h IRQ4 COM1 Mode Sets the hardware to support SIR Standard IR ASK IR SIR amplitude shift keyed IR or FIR Fast IR infrared communications Driver installation required Base I O address Sets the I O address and interrupt 2F8h IRQ3 _ COM2 DMA channel For Fast IR mode sets the DMA channel _DMA3 Parallel Port Sets how the parallel port is configured by the BIOS specified Enabled or automatic l Mode Sets the port to normal bi directional EPP or ECP _ECP Base I O address Sets the I O address _378h Interrupt Sets the interrupt _IRQ7 DMA channel For ECP mode sets the DMA channel _DMA3 Audio Sets how the audio system is configured by the BIOS Enabled specified or automatic l SB I O address Sets the Sound Blaster I O address 220h WSS I O address AdLib UO address Sets the Windows Sound System I O address Sets the AdLib synthesizer I O address San EES Interrupt 1st DMA channel Sets the interrupt Sets the DMA channel for playback _IRQS DMA User Password Is 2nd DMA channel Sets the DMA channel for recording _DMAO OmniBook 3000 Sets how the MIDI capability is configured by the BIOS Disabled MPU Device specified settings or automatic or by a PnP operating sys
100. o compatible Stereo sound via two built in speakers Built in microphone Line in line out and microphone in 3D enhanced audio MIDI support with optional port replicator OmniBook 3000 only Keyboard and 87 88 key touch type full size QWERTY keyboard with 101 102 key emulation Pointing Device Embedded numeric keypad 12 function Fn keys Touch pad Input Output Universal serial bus USB 9 pin 115 200 bps serial 16550 UART 25 pin bidirectional ECP EPP parallel Video out up to 1024 x 768 x 64K colors at up to 85 Hz refresh rate PS 2 keyboard mouse 4 Mbps IrDA compliant infrared Docking connector Expandability One Type III or two Type II 16 32 bit PC Card slots CardBus enabled Plug in module bay for accessory modules OmniBook 2100 3100 Full line of optional docking products port replicator mini dock and docking system OmniBook 3000 Optional port replicator Preinstalled OmniBook 2100 3100 Software Microsoft Windows 95 or Windows NT 4 0 Windows 95 compatible Plug and Play Windows NT 4 0 PC Card Plug and Play DMI 2 0 with HP TopTools 2 6 or 3 0 OmniBook 3000 Microsoft Windows 95 Windows 95 compatible Plug and Play DMI 1 1 under Windows 95 with HP TopTools 2 0 Windows NT 4 0 certified with APM 1 2 and PC Card Plug and Play support Advanced Power Management APM 1 2 MacAfee VirusScan Online documentation OmniBook Recovery CD ROM included Centralized worldwide BIOS and driver update service
101. o the bottom case removed page 2 12 install one new hinge before you remove the other to avoid stressing the cables Caution Use compatible parts page 2 12 IC BIOS See page 2 29 Keyboard See page 2 20 2 32 Removal and Replacement HP OmniBook 2100 3000 3100 Component Removal Procedures Additional Steps Latch Display Plug in module page 2 4 To remove lift the left corner or Spring Hard drive page 2 5 Reassembly Notes Put the spring on the latch shaft Display page 2 9 then insert the shaft through the bottom of the right Keyboard page 2 20 hand slot Top case page 2 21 LCD module See page 2 12 Lens IR Plug in module page 2 4 Reassembly Notes The lens should be flush with the Hard drive page 2 5 outside of the case Display page 2 9 Keyboard page 2 20 Top case page 2 21 PCA Audio Plug in module page 2 4 Unplug audio PCA from underside of motherboard Hard drive page 2 5 Reassembly Notes Check that two rubber bumpers Display page 2 9 are present on the new audio PCA directly behind the Keyboard page 2 20 two connectors Top case page 2 21 Motherboard page 2 24 PCA Icon Plug in module page 2 4 The display does not have to be removed Display but only until the icon PCA is removed page 2 9 PCA Inverter Plug in module page 2 4 Unplug the two cables and remove the inverter PCA 12 inch displ
102. on the hard disk 02F3h Run FDISK to check for overlapping partitions If necessary recreate the Hibernate partition then run FDISK to partition the hard disk 02F4h Check for the presence of a boot sector virus If necessary recreate the Hibernate partition then run FDISK to partition the hard disk 02F5h Reformat the partition 02F6h Recreate the Hibernate partition then run FDISK to partition the hard disk O2FFh Check internal and external hard disk connectors and motherboard connector Replace the hard disk Replace the motherboard Floppy Disk Tests 0301h Replace the floppy drive Replace the motherboard 0302h Run BIOS Setup and check the floppy drive type Replace the floppy drive 0303h Insert a floppy disk without write protection 0305h 0307h Replace the motherboard Run BIOS Setup and check the floppy drive type Check the connectors on the floppy drive and motherboard Replace the floppy drive 0308h Transient DMA error Rerun the test 0309h 030Ah Rerun the test with a good floppy disk Replace 0310h the floppy drive 0311h Rerun the test with another floppy disk 0321h Replace the floppy drive 0322h 0340h Replace the motherboard 0380h Make sure the floppy disk is fully inserted O3AAh Check the connectors on the floppy drive and motherboard Replace the floppy drive 03CCh Run BIOS Setup and check t
103. ondary battery does not Motherboard charge until main battery is fully charged Battery indicator is Completely charge and Motherboard Try cycling the battery inaccurate discharge the battery 2 to 4 charge cycles in the unit Display Dark display no Adjust display brightness LCD module If an external monitor light Press Fn F5 several times backlight displays no image replace Try external monitor LCD cables or connections Inverter PCA LVDS PCA the motherboard instead 3 6 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments White display Adjust display brightness LCD module Inverter PCA LVDS PCA Erratic display LCD cables or Bright or missing pixels or lines See quality statement on page 5 2 connections LCD module LCD module LCD cables or connections See quality statement on page 5 2 Hard disk Hard disk never spins Hard disk makes clunking or scratching noise Hard disk makes buzzing or whining noise Files are corrupted Check the power source Remove and reinsert the hard drive Check the contacts Back up the drive immediately Was the computer or drive dropped Back up the drive immediately Check for alternate noise sources such as a PCMCIA drive or fan If a keystroke causes the sound to change it may be power su
104. or combination of applications that is where you should make the determination Self test is not a normal operating condition and is not a sufficient tool to interpret display quality 2 Use the table below to determine whether the display should be considered for replacement These are the only conditions in this guideline that may call for a replacement due to a defect in material or workmanship based on the HP Limited Warranty Statement 3 If a display is considered for replacement it should be clear to the customer that cosmetic variations on the replacement display may also exist and may require the customer to use a work around to obscure the cosmetic imperfection 4 Customers with cosmetic based complaints only that do not conform to the above conditions and tests will not normally be considered for display replacement It will be left to the judgment of the HP responsible person working with the customer to identify work arounds that are reasonable and appropriate for the individual customer Customers who must have a more perfect display solution should consider switching to an OmniBook with a DSTN display We expect over time that the industry will continue to improve in its ability to produce displays with fewer inherent cosmetic imperfections and we will adjust our HP guidelines as the improvements are implemented 5 2 Reference Information HP OmniBook 2100 3000 3100 Table 5 1 OmniBook 2100 3000 3100 LCD Guidelines TFT
105. orrectly identified in Setup 0230 Shadow Ram Failed at offset nnnn Shadow RAM failed at offset nnnn of the 64k block at which the error was detected 0231 System RAM Failed at offset nnnn System RAM failed at offset nnnn of in the 64k block at which the error was detected 0232 Extended RAM Failed at offset nnnn Extended memory not working or not configured properly at offset nnnn 0250 System battery is dead Replace and run SETUP The CMOS clock battery indicator shows the battery is dead Connect the ac adapter for at least 24 hours replace the motherboard 0251 System CMOS checksum bad Default configuration used System CMOS has been corrupted or modified incorrectly perhaps by an application program that changes data stored in CMOS The BIOS installed Default Setup Values If you do not want these values enter Setup and enter your own values If the error persists check the system battery Connect the ac adapter for at least 24 hours replace the motherboard 0260 System timer error The timer test failed Requires repair of system board 0270 Real time clock error Real time clock fails BIOS test May require board repair 0280 Previous boot incomplete Default configuration used Previous POST did not complete successfully POST loads default values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail This error is cleared the next tim
106. otes Insert the RAM board into the connector at about a 30 angle until it is fully inserted Then press down at both sides until both latches snap closed Place the RAM cover about 3 mm from its closed position then slide it closed 2 8 Removal and Replacement HP OmniBook 2100 3000 3100 Replacing Small Parts User Replaceable The following small parts are user replaceable Table 2 6 Replacing Small Parts User Replaceable Part Replacement Procedure Cover BIOS On the bottom of the unit insert a small flat blade screwdriver into the slot at the edge of the BIOS cover and pry it off Cover Hinge With the display fully open slide off the hinge cover about 5 mm then lift it off Use your finger or a small tool to push outward next to the hinge To reinstall the cover slide the open end of the cover onto the hinge then lift the closed end over the bump and slide it in Cover Icon Window 1 Remove the floppy drive or other plug in module 2 With the display fully open slide off each hinge cover about 5 mm then lift it off Use your finger or a small tool to push outward next to the hinge 3 Pry out and pop up the right end of the icon window cover at the plug in module slot then pop off the cover Cover RAM Remove the hard drive see page 2 5 Slide the RAM cover about 3 mm toward the hard drive opening then lift off the cover Door I O Open the door and unsnap it from the center hinge Flex t
107. ottom case create a replacement serial number label 3 Attach the serial number label to the bottom area of the regulatory label UB ss OMNIBOOK HP OwniBook SO00CTX K Regulatory Label ABB Poe LAPLEJ eH Ct deh ER CLAS B FEDUPEMENTS Liriope 1 00 cigas E Oba POM Corescre UR peter Mac rcp sac eL Front of computer F3ES Ce mi OS O Printed AP FD fenior i serial number label Figure 2 22 Installing OmniBook 3000 Regulatory and Serial Labels Removing a BIOS IC HP Authorized Service Providers Only Note A replacement IC contains enough basic programming to boot the OmniBook However after replacing an IC you must reprogram it Hewlett Packard prefers that you program the IC with the latest BIOS follow the directions carefully You can download it from the OmniBook website see page vi Required Equipment e Small flat blade screwdriver e IC insertion removal tool Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 On the bottom of the unit insert a flat blade screwdriver into the slot at the edge of the BIOS cover and pry it off 3 Use an IC insertion removal tool to remove the BIOS IC from its socket For the OmniBook 2100 3100 a single BIOS IC contains both the system and keyboard BIOS For the OmniBook 3000 two separate BIOS ICs contain the system BIOS and keyboard BIOS HP OmniBook 2100 3000 3100 Removal and Replacement 2 29 di IC Insertion
108. plastic tabs on the case Check that the IR icon cable is not pinched and emerges above the PCA e Slide the open end of the hinge cover onto the hinge then lift the closed end over the bump and slide it in HP OmniBook 2100 3000 3100 Removal and Replacement 2 11 Note If the hook on the display assembly does not latch securely into the bottom case do the following e Check the display latch in the bottom case If the right edge is chipped or broken replace the latch see the table on page 2 31 Service note 3000 04A Open the display about 10 cm 4 inches and loosen the four hinge screws about 1 2 turn While pressing the display toward the right tighten the four screws to 4 5 5 5 kgfecm 3 9 4 8 Ibf in Service note 3000 03A Removing the LCD Module HP Authorized Service Providers Only Note The exact details for removing the LCD module depend on the type of module Some details may differ from those described below See the table below for information about matching components for different types of LCD modules To identify the type of 12 inch LCD module check the following e The Sanyo 12 DSTN module has two cutout holes in the frame on the left side of the glass and the main connector is below the centerline on the back of the module e The Samsung 12 TFT module has no cutout holes in the frame and the main connector is above the centerline on the back of the module Table 2 7
109. plate lock 2 34 POST coverage 3 4 errors 3 17 power button location 1 2 operation 1 4 resetting with 1 7 power cords 1 13 power modes operation 1 4 status light 1 6 problems and suggestions 3 5 R RAM accessories 1 12 compatibility 2 7 cover 2 0 problems 3 10 removing 2 7 slots 2 7 specifications 1 10 standard amount 1 1 system usage 1 8 rebooting 1 7 removing 12 display case 2 16 13 display case 2 18 bezel display 2 14 BIOS IC 2 29 bottom case 2 25 CPU module 2 32 display assembly 2 9 hard disk 2 5 heatsink 2 22 keyboard 2 20 LCD module 2 12 main battery 2 3 motherboard 2 25 plug in module 2 4 RAM board 2 7 top case 2 21 replaceable parts accessories 4 7 component breakdown 4 6 computer 4 3 exploded view 4 2 obsolete 5 5 reference list 4 8 Reseller website vi resetting 1 7 S Screws sizes 2 1 torques 2 2 SDRAM See RAM serial number 2 Index HP OmniBook 2100 3000 3100 electronic 2 28 label 2 28 2 29 service notes 5 5 Setup utility coverage 3 4 menus and parameters 3 23 slots RAM 2 7 software preinstalled 1 11 sound See audio specifications 1 10 Standby mode activating 1 4 Fn key 1 6 status light 1 6 startup problems 3 5 status lights See lights status panel indicator meanings 1 5 location 1 2 Support Ticket 3 13 Suspend mode activating 1 4 Fn key 1 6 status light 1 6 Sycard PCCtest 450 card 3
110. pply noise Run a virus scan program Check the disk surface by running ScanDisk Windows 95 or Disk Administrator Windows NT Or boot to DOS and run CHKDSK to look for problems run CHKDSK f to fix Use Recovery CD to restore original factory software Hard drive or contacts Motherboard Hard drive case flex cable Hard drive Depends on the source of the noise If the drive case is damaged it can prevent proper operation Check the flex cable for wear Check the computer and drive for evidence of customer abuse Use same suggestions shown at left Drive capacity is Check the disk surface by Hard drive Use same suggestions less than normal running ScanDisk Windows shown at left 95 or Disk Administrator Recreate the Hibernate Windows NT partition then partition and Check partitions using FDISK format the disk Windows 95 or Disk Administrator Windows NT Toshiba hard disk Remove the drive from the Hard drive If the hard drive is fully runs sluggishly computer If the drive is fully HDD case exposed in the HDD case exposed in the HDD case a metal shield is not present check whether it is a Toshiba drive the metal top shield is not installed install a new case with shield if the drive is a Toshiba drive HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 7 Symptom Floppy drive General problems Keyboard Some or a
111. r 0 3 mm avg dia Definitions of imperfections a Spot A point on the display that appears black white or colored and does not change in size or color b Line A line on the display that appears dark or light and does not change in size Polarizer scratch A light line that is visible on a darker background and does not change in size d Polarizer dent or bubble A light spot with a darker border that appears on a lighted display and does not change in size 5 4 Reference Information HP OmniBook 2100 3000 3100 Service Notes and Obsolete Parts Service notes containing important repair information are issued periodically for the HP OmniBook 2100 3000 3100 These notes are available online at the Reseller website see page vi The following table lists recent service notes Much information from these notes is included in this edition of the service manual Service Note Table 5 3 Service Notes Subject Action Category 3000 01A OmniBook 3000 Port Replicator Fuzzy External Video On specified failure 3000 02 OmniBook 3000 I O Door Assembly and Breaking Hinge Mutually agreeable time 3000 03A OmniBook 3000 Display Hinges Mutually agreeable time 3000 04A OmniBook 3000 Display Latch Assembly Mutually agreeable time 3000 05 OmniBook 3000 Display Hinge Covers Mutually agreeable time 3000 06 Improved Design of Floppy Disk Drives F1384A On specified failure 3000 07
112. rive 4 Select and run the SETUP program from floppy disk 1 or from the omnibook drivers os_version dmi disk1 directory on the CD Uninstalling the DMI Package 1 Click Start Programs HP DMI Uninstall DMI 2 Reboot the PC Using the DMI Interface For a complete explanation of how to fully take advantage of DMI the following documentation is provided with the OmniBook A README TXT file e A Windows online help file describing Hewlett Packard s implementation of DMI group and attribute definitions Since not all Hewlett Packard enhanced features are supported on all models this document also describes any restrictions that apply Description of DMI The Desktop Management Interface DMI is the result of the efforts of the Desktop Management Task Force DMTF This task force was founded in 1992 by a group of leading computer manufacturers including Hewlett Packard to define a standard method of managing the physical and logical components of personal computers HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 21 Hewlett Packard has developed a number of extensions to DMI to allow the enhanced features of HP OmniBook computer to be managed with DMI including features such as passwords and tattooing identifying a computer using a unique string of characters For full details of the structure of the MIF file including an explanation of the meaning of the fields of groups and attributes and how to write
113. roo s Adapter ac gow ooro Yes fAdapter auto fo Yes Adapter auto plug irom airin 51825131 s Adapter autolairine 75W F1a5580001 Yes Adapter docngbaymodue Fi886001 Yes CY Adae Sav freson s Battery main Iithium ion F138260001 Yes Battery main nickelmetalhydride Fiseesosor Yes Battery secondary lithium ion F1383 60901 Yes e e Cabe exemaFDD A Fi380690t Ys Dive CD ROM module 20 F13876090 F 38769001 Yes Dive CD ROM module 24x F158760901 F1587 69001 Yes Drive floppy module no cabe Fi3 amp 6092 Yes Dive Zip modue Fi38 amp 60901 F 38 amp 6900 Yes Potrpicaor 4 Fi38r6002 Yes RAMboar 32MBSDRAM 18167413 F1a56 69001 Yes RAMboard e4 MB SDRAM i8i87414 Fi4576900 Yes o RAM board i28MB SDRAM i8187549 F162269001 Yes o RAM board 16MBEDORAM F136360001 Fi363 69001 Yes 0 RAM board 32MB EDORAM_ F13646000 F 36 amp 69001 Yes 9 RAM board 64MBEDORAM F13656000 F 365 69001 Yes O Stand monitor Fees s Send monitor shoy Fi4ssemor vs HP OmniBook 2100 3000 3100 Rep
114. rt a different CD in the drive Check the connectors on the CD ROM drive and motherboard Replace the CD ROM drive 0A05h Insert a computer CD in the drive 0A06h Insert an audio CD in the drive USB Tests 1301h Reprogram the system BIOS IC Replace the system BIOS IC Replace the motherboard 0607h Make sure the loopback connector is installed and constructed properly Replace the motherboard 0608h Replace the motherboard 0611h 1302h Replace the motherboard 1306h Parallel Port Tests 8000h amp See USB Port Test and USB Dock Bottom above Port Test near end of table Fan Test OmniBook 3000 only 0701h For the external loopback test make sure the loopback connector is installed and constructed 8000h amp If the fan is already running you will not hear a properly For the external or internal loopback 9001h change Check the fan connection Replace the test replace the motherboard fan Replace the motherboard 0702h Replace the motherboard 9002h Replace the motherboard 0703h Run BIOS Setup and disable ECP for the LCD Test parallel port then rerun the test Replace the 8000h Ifthe test fails with an external monitor must motherboard support VESA mode 105h replace the 0704h Replace the motherboard motherboard Otherwise 0706h If the shaded band test fails check the
115. rting information Try to duplicate the customer s problem Troubleshoot the problem using Diagnostic tools Troubleshooting suggestions Verify the repair by testing the functionality of the complete unit Figure 3 1 Basic Troubleshooting Steps Troubleshooting the Problem Record pertinent information about the unit Model and serial number Operating system and version BIOS version Accessories and peripherals used Analyze the problem Observe Symptoms Using the customer s information try to duplicate the problem Determine how the problem differs from proper behavior Also take note of the functions that do work properly 3 2 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 Separate Problems If there is more than one symptom separate them into distinct problems Consider Causes Keep in mind possible causes for each problem Use the diagnostic tools and troubleshooting suggestions to help find possible causes The OmniBook diagnostic program is the primary troubleshooting tool it tests most components using automatic and interactive tests The table on page 3 4 shows how you can use the different diagnostic tools to isolate the cause The troubleshooting suggestions on page 3 5 include general suggestions for repairing units with certain failure symptoms Swapping easily replaced modules with known good modules is an i
116. run tests ENTER Runs the highlighted test F5 or SPACE Marks or unmarks the highlighted test F6 Marks or unmarks all tests in the current menu F7 Marks or unmarks all tests in all menus F10 Runs all marked tests If any test fails the error is logged error code and description and displayed temporarily error code If several errors occur look for patterns that might indicate a common cause See the table on page 3 14 for repair suggestions Consider these suggestions in combination with other troubleshooting information 9 When you are finished running tests press ESC to exit the advanced tests 10 Press F4 to save system and test information in the Support Ticket log file HPSUPPT TXT 11 Exit Press F3 to exit and reboot HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 13 12 Optional Check the log On any computer open the HPSUPPT TXT log file on the diagnostic disk using Notepad or other text editor It contains a hardware summary and a list of all test results and errors Note that the serial and parallel port tests are more thorough if you connect a loopback connector to the port before running the test for that port See the wiring diagrams below i These connections are not used Diodes are 1N4004 or equivalent Ir21A Vr 1V 1A Vr 30 400V Figure 3 3 Serial and Parallel Loopback Connectors Interpreting the Results The following table lists test groups error codes and
117. s a method for checking errors in binary data A parity error indicates that some data has been corrupted Parity Check 2 nnnn Parity error found in the I O bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays Press F1 to resume F2 to Setup F3 for previous Displayed after any recoverable error message Press F1 to start the boot process or F2 to enter Setup and change the settings Press F3 to display the previous screen usually an initialization error of an Option ROM such as an add on card Write down and follow the information shown on the screen Press lt F2 gt to enter Setup Optional message displayed during POST PS 2 Mouse PS 2 mouse identified System BIOS shadowed System BIOS copied to shadow RAM UMB upper limit segment address nnnn Displays the address nnnn of the upper limit of Upper Memory Blocks indicating released segments of the BIOS which can be reclaimed by a virtual memory manager Video BIOS shadowed Video BIOS copied to shadow RAM HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 19 Sycard PCCtest 450 CardBus Card Optional The PCCtest 450 CardBus Card version 1 05 required for the OmniBook 2100 3100 available from Sycard Technology is an optional diagnostic tool It is the only recommended tool that tests the functionality of the PCMCIA slots It is a Type II Car
118. splay 1024 x 768 x 64K colors PCI local bus video 128 bit graphics controller with 2 MB video RAM _Zoomed Video enabled in one PC Card slot OmniBook 2100 3100 Rechargeable lithium ion or nickel metal hydride battery with built in four level gauge AC adapter 100 240 Vac 50 60 Hz input 19 Vdc 3 16 A output OmniBook 3000 Rechargeable lithium ion battery with built in four level gauge AC adapter 100 240 Vac 50 60 Hz input 19 Vdc 2 4 A output Low battery warning Suspend resume capability Power states On Standby Suspend Hibernate Off Battery life up to 3 hours varies with type of usage for one battery Optional secondary lithium ion battery doubles operating time Advanced Power Management APM 1 2 ACPI 1 0 ready OmniBook 2100 3100 only 4 0 GB 3 2 GB or 2 1 GB removable hard drive 1 44 MB internal external floppy drive swap with optional modules or secondary battery Removable CD ROM drive _ Optional removable Zip drive OmniBook 2100 3100 32 MB RAM on motherboard One or two slots for RAM expansion up to maximum of 160 MB Pentium one slot 192 MB Pentium two slots or 288 MB Pentium II using HP memory modules depending on the processor type and number of slots OmniBook 3000 16 MB RAM on motherboard Two slots for RAM expansion up to 144 MB using HP memory modules 1 10 Product Information HP OmniBook 2100 3000 3100 Audio System 16 bit Sound Blaster Pr
119. suggestions for followup actions Consider these suggestions in combination with other troubleshooting information Table 3 3 OmniBook Diagnostic Error Codes Suggestions 0079h Replace the motherboard run BIOS Setup and check settings Replace motherboard programming error System Tests 0083h Replace the system BIOS IC Replace the 0001h Reseat or replace the CPU module 0086h motherboard 0008h 0087h Replace the motherboard 0009h Replace the motherboard 0088h Replace the system BIOS IC 0010h Reseat or replace the CPU module 0090h Replace the system BIOS IC Replace the 002Fh 009Eh motherboard 0030h Replace the motherboard 009Fh Insufficient DOS memory Load fewer device 0040h drivers 0041h Unrecognized interrupts Run BIOS Setup and 00A0h No repair ESCD not supported check IRQ assignments for all devices O0A1h Replace the system BIOS IC Replace the 0050h Replace the motherboard motherboard 0070h 00A2h No repair ESCD not supported 0071h Bad CMOS checksum Reset the system then 00A3h run BIOS Setup and check settings Replace 00A4h Replace the system BIOS IC motherboard 00A5h No repair ESCD not supported 0072h Configuration mismatch in CMOS Reset the 00A6h TE pd ipl ete ee ng Bheck 00A7h Replace the system BIOS IC Replace the JSt motherboard 0073h Bad CMOS RAM size Reset the system
120. tem The port replicator provides a MIDI port but the OmniBook does not OmniBook 3000 Sets the MIDI I O address 330h MPU I O address OmniBook 3000 Sets the interrupt IRQ9 Interrupt Security Menu Default OmniBook 2100 3100 Shows if a user password is set Clear OmniBook 2100 3100 Administrator Password Is OmniBook 2100 3100 Set User Password Shows if an administrator password is set Press ENTER to set change or clear user password Password length can be no longer than 8 characters 0 9 A Z Clear OmniBook 2100 3100 Set Administrator Password Press ENTER to set change or clear administrator password This password protects BIOS Setup settings OmniBook 3000 only System Password is OmniBook 3000 only Set System Password Shows whether a password is set Press ENTER to set change or clear the password Password length can be no longer than 8 characters 0 9 A Z Clear Boot Sets whether a user password is required when the computer boots OB 2100 3100 Enabled OB 3000 l Disabled 3 24 Troubleshooting and Diagnostics HP OmniBook 2100 3000 3100 Resume If boot security is enabled sets whether a user password is OB 2100 3100 required when resuming from a suspended state Enabled OB 3000 _ Disabled OmniBook 2100 3100 If boot security is enabled sets whether a user password is Disabled Undock required when undocking the
121. ule Motherboard Docking product Repair Center Comments If computer slows after a period of continuous activity check thermal connections and parts If a sluggish Toshiba hard disk might be causing the problem see the Hard Disk section above Test the corresponding problems connected Motherboard OmniBook ports while Check settings in BIOS undocked Setup The port replicator and mini Try using the corresponding dock are not repairable they OmniBook port must be exchanged The docking system is repairable see its service manual Can not boot from Check that the CD is CD ROM drive The CD ROM drive is not CD in CD ROM drive General plug in module problems bootable Check ESC key timing during boot or check boot order in BIOS Setup Check module contacts Push system off button Plug in module or contacts Motherboard repairable it must be exchanged Plug in modules are not repairable they must be exchanged HP OmniBook 2100 3000 3100 Troubleshooting and Diagnostics 3 11 Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the OmniBook OmniBook hardware diagnostic program page 3 12 Power on self test page 3 17 e Sycard PCCtest 450 PC Card page 3 17 e Desktop Management Interface page 3 21 BIOS Setup utility page 3 23 OmniBook Diagnostic Program The OmniBook
122. ule LCD Flex Cable EPE Foam may be 3 pieces Figure 2 12 Removing the 13 LCD Module HP OmniBook 2100 3000 3100 Removal and Replacement 2 15 Reassembly Notes Caution Be sure to replace the LCD module or other display components with compatible parts Components may be damaged if compatible parts are not used See the table above Secure the LCD flex cable to the LCD module with a piece of Kapton tape next to the LCD connector Before installing the LCD module make sure the EPE foam is properly positioned inside the display bracket For the OmniBook 3000 if two flaps are present they should be on top of the center bar of the bracket Position the cables properly in the hinges before installing the bezel Make sure the bezel snaps to the case along all edges Pull to the side to help seat the snaps Make sure the screw covers stick securely in place Removing a 12 Display Case or Display Bracket HP Authorized Service Providers Only Required Equipment Small Phillips screwdriver preferably magnetized Pointed knife or probe Removal Procedure 1 2 ND tA A W Unplug the ac adapter if present and remove the battery Remove these additional assemblies e Floppy drive or other plug in module see page 2 4 Display assembly see page 2 9 LCD module see page 2 12 Remove the LCD flex cable It may be held by tape Remove the six screws holding the hinges and display bracket Lift the
123. user forgets the system password the user calls Technical Support to determine the proper removal procedure For the OmniBook 3000 this may require sending the unit to a Hewlett Packard repair center The password removal procedure is protected as HP Company Private information There are a restricted number of locations that can perform password removal It may not be disclosed or distributed outside those locations Password removal is strictly controlled Hewlett Packard and authorized support providers must ensure with written evidence that the OmniBook being cleansed is actually in the possession of the unit s actual and current owner This requires a sales receipt showing the unit serial number and owner s name or a written statement from the owner attesting that he or she is the owner of the unit The statement can be a fax copy of the document The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership In addition HP will not remove the password of a unit for any non owner even if it is requested by law enforcement agencies If you receive such a request you should notify management and HP Corporate Legal immediately These requests may require a court order prior to our participation Further the entity removing the password must log the name serial number and date of the removal and file the written backup with the log The log and backup are subject to standard record
124. using faces into the display case Before installing the LCD module make sure the EPE foam is properly positioned inside the display bracket e Secure the LCD flex cable to the LCD module with a piece of Kapton tape next to the LCD connector Position the cables properly in the hinges before installing the bezel Make sure the bezel snaps to the case along all edges Pull to the side to help seat the snaps HP OmniBook 2100 3000 3100 Removal and Replacement 2 19 Removing the Keyboard HP Authorized Service Providers Only Required Equipment Small Phillips screwdriver preferably magnetized Removal Procedure 1 2 3 4 Unplug the ac adapter if present and remove the battery Remove the floppy drive or other plug in module see page 2 4 Open the display fully Slide off the two plastic hinge covers about 5 mm then lift them off Use your finger or a small tool to push outward next to the hinge Pry out and pop up the right end of the icon window cover at the plug in module slot then pop off the cover Icon Window Cover Es Hinge Cover 2 Figure 2 15 Removing the Hinge Covers and Icon Window Cover Remove the two screws at the top ends of the keyboard Slide the keyboard toward the front of the computer until the top edge of the keyboard releases from the four plastic lugs at the top If necessary use a small flat blade screwdriver to pry along the back edge of the keyboard
125. window OB3000 Cover icon window OB3100 Cover RAM Cover RAM Cover screw display CPU module MMO 233MHz Pentium T CPU module MMO 233MHz Pentium II MD MD Door I O with hinge Drive floppy module no cable Drive hard disk 2 1GB 9 5mm IBM Drive hard disk 3 2GB 9 5mm IBM CPU module MMO 200MHz Pentium T CPU module MMO 266MHz Pentium T L CPU module MMO 266MHz Pentium II Drive hard disk 2 1GB 12 7mm Toshiba Part Number F1382 60901 F1589 60901 F1580 6091 1 F1391 60927 F1580 60916 F1391 60962 F1580 60935 F1580 60909 F1391 60924 F1391 60960 F1391 60914 F1580 60951 F1580 60952 F1391 60959 F1391 60915 F1580 60929 F1580 60930 F1391 60961 F1580 60936 F1580 60906 F1391 60913 F1580 60907 F1391 60910 F1580 60915 F1391 60937 F1391 60909 F1391 60920 F1391 60929 F1580 60953 F1580 60913 F1391 60928 F1580 60912 F1580 60914 F1391 60977 F1391 60923 F1391 60905 F1391 60906 1821 4302 1821 4303 1821 4304 F1391 60976 F1384 60902 0950 2801 0950 2836 0950 2802 Exchange Part Number F1391 69005 F1391 69006 F1440 69102 F1440 69103 F1440 69104 F1385 69100 F1350 69100 F1348 69103 User Repl Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes OmniBook 2100
126. x5mm screw HP OmniBook 2100 3000 3100 Removal and Replacement 2 1 Table 2 2 Required Equipment e Small Phillips screwdriver preferably magnetized e 5 mm hex driver e Pointed knife or probe Three small flat blade screwdrivers or equivalent tools for prying e C insertion removal tool Table 2 3 Recommended Screw Torques Screw Thread Size Torque kgf cm Torque Ibf in M2 2 0 2 5 1 7 2 2 M2 5 2 5 3 5 2 2 3 0 all except those in the next two lines M2 5 4 5 5 5 3 9 4 8 hinges M2 5 1 5 2 0 EA LCD flex cable LVDS PCA M3 3 0 4 0 2 6 3 5 2 2 Removal and Replacement HP OmniBook 2100 3000 3100 Removing the Main Battery User Replaceable The main battery is located under the right corner of the palmrest To remove a secondary battery an accessory plug in module see the next topic below WARNING Do not mutilate puncture or dispose of batteries in fire A battery can burst or explode releasing hazardous chemicals A rechargeable battery must be recycled or disposed of properly Required Equipment e None Removal Procedure 1 Slide the safety latch for the battery compartment into its recess 2 Slide and hold the release latch then slide out the battery Main Battery Figure 2 1 Removing the Main Battery Reassembly Note Caution Be sure the safety latch is open before you insert the battery Otherwise the release
127. y until the icon PCA is removed page 2 9 Cable Inverter MB 12 inch display Cable Inverter MB 13 inch display Display page 2 9 6 cm from the hinge LCD module but only until Caution Use compatible parts page 2 12 the bezel is removed page 2 12 Display page 2 9 6 cm from the hinge LCD module page 2 12 Secure the inverter MB cable to the case near the Display case page 2 18 hinge area with a piece of Kapton tape Caution Use compatible parts page 2 12 Plug in module page 2 4 Reassembly Notes The cable should protrude about Plug in module page 2 4 Reassembly Notes The cable should protrude about Cable IR Icon Cable LCD flex 12 inch display Top case page 2 21 of the window opening LCD module page 2 12 side fits inside the hinge opening Plug in module page 2 4 Remove the screws from the IR PCA and the speaker Hard drive page 2 5 bracket Display page 2 9 Reassembly Notes Make sure the cable is clamped Keyboard page 2 20 by the bracket and it routes through the bottom corner Plug in module page 2 4 Reassembly Notes The notched end of the metal Display page 2 9 tube fits under the display bracket and the tab on the The upper grounding tab of the cable attaches around the hole for the left bezel screw in the display bracket Secure the LCD flex cable to the display bracket with a piece of conductive tape near th

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