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HP Notebook LQ322AV User's Manual

1. ccceeeeeeeeeeneeeeeeeeeeesscaeeeesenaaeees 58 Setting a DriveLOCk password ccceeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeesaaaeseeeeeeetaeetennees 59 Entering a DriveLock password stirist yiee pan E ES 60 Changing a DriveLock password sesssessseeesseresssrrrsrriesesirrrstnnstrirnsssnnssnn 60 Removing DriveLock protection cccccececeeeeeeeeeeeeeeeeeesecaeeeeeceeeesenaeeeeetaeeeeees 60 Using Computer Setup Auto DriveLock ccccceeceeeeeeeeeeeeeceeeeeeeeeeeeneeseceeeesaeeesenaeeeteneees 61 Entering an Automatic DriveLock password cccceeeeeeeeeeteeeeeeeneeeeeteetaeeeeens 61 Removing Automatic DriveLock protection ccccceceeeeeeeeeeeeeeeeeeeteeeeetaeeees 61 USING antiviru S SOMWA E sssrini iunis er saatdan a aada dave aa iae a Eaa aaaea 63 Using firewall SOftWArE eceeeeceeeeeeeceeececeeeeeeeeeeeeeaaaeeseaaeeeegeeeeeeeaaaeesaaeeeseaaeessaaeeseeeeeeesnaeeeeneeeeenenees 64 Installing critical security updates eee cece c cece eeeneeeeeee ee eee eee eeeee ee eeaaeeseeeeeeseaaeseceeeesaeeseneeeeteeeeseeeeees 65 Using HP ProtectTools Security Manager select models Only cceeeeeeeeeeeeeeseeeeeeeeeeeetsaeeeeenes 66 Installing an optional security cable ee ec cence cence ee eeeeeeeeeeeeeeaeeeeeeee cae eeeeeaeeseeeeeetaeeeeneeestaeeeeeeees 67 Using the fingerprint reader Select models only ccceeececeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeesaaeeeeeeeeestiaee
2. 2 On the Icon in system tray row click Show 3 Click OK Managing power with a parked hard drive If HP 3D DriveGuard has parked the drive the computer will behave in the following ways e The computer will not shut down e The computer will not initiate Sleep or Hibernation except as described in the following note vf NOTE If the computer is running on battery power and reaches a critical battery level HP 3D DriveGuard allows the computer to initiate Hibernation e The computer will not activate battery alarms set on the Alarms tab in Power Options Before you move the computer HP recommends that you either shut it down or initiate Sleep or Hibernation Using hard drives 49 Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you to perform the following tasks e Enable and disable HP 3D DriveGuard 22 NOTE Depending on your user privileges you may be unable to enable or disable HP 3D DriveGuard Privileges for non administrator users can be changed by members of an administrator group e Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 Double click the icon in the notification area at the far right of the taskbar or Right click the icon in the notification area and then select Settings 2 Click the appropriate button to change settings 3 Click OK Using optical drives select models only Optical drives includ
3. Client disaster recovery e Software and operations management Ongoing client management HP system software deployment Application self healing the ability to identify and repair certain application problems Altiris Solutions software provides easy to use software distribution capabilities HP Client Manager for Altiris enables communication with the Altiris Solutions software which can be used to complete new hardware deployment or personality migration to a new operating system using easy to follow wizards HP Client Manager for Altiris is available for download from the HP Web site When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris administrators can also update the system BIOS and device driver software from a central console 84 Chapter11 Management HP CCM Client Configuration Manager select models only HP CCM automates the management of software such as operating systems programs software updates and content and configuration settings to ensure that each computer is maintained in the correct configuration With these automated management solutions you can manage software throughout the life cycle of the computer CCM enables you to perform the following tasks e Collect hardware and software inventory across multiple platforms e Prepare a software package and conduct impact analysis prior to distribution e Target individual computers workgroup
4. A computer may have a wireless button a wireless switch or a wireless key on the keyboard The term wireless button is used throughout this guide to refer to all types of wireless controls Refer to the Getting Started guide for information on identifying the location of the wireless button on your computer To turn off wireless devices using HP Connection Manager A Right click the HP Connection Manager icon in the notification area at the far right of the taskbar and then click the power button next to the desired device Select Start gt All Programs gt HP gt HP Connection Manager and then click the power button next to the desired device Using HP Connection Manager select models only HP Connection Manager provides a central location for managing your wireless devices an interface for connecting to the Internet using HP Mobile Broadband and an interface for sending and receiving SMS text messages HP Connection Manager allows you to manage the following devices e Wireless local area network WLAN WiFi e Wireless wide area network WWAN HP Mobile Broadband e Bluetooth HP Connection Manager provides information and notifications on connection status power status SIM details and SMS messages Status information and notifications are provided in the notification area at the far right of the task bar To open HP Connection Manager A Click the HP Connection Manager icon in the task bar or Click Start g
5. gt Change Password and then press enter When prompted type your current password When prompted for the new password leave the field empty and then press enter Read the warning To continue select YES When prompted to type your new password again leave the field empty and then press enter To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering a BIOS administrator password At the BIOS administrator password prompt type your password using the same kind of keys you used to set the password and then press enter After 3 unsuccessful attempts to enter the BIOS administrator password you must restart the computer and try again Managing a Computer Setup DriveLock password CAUTION To prevent the DriveLock protected hard drive from becoming permanently unusable record the DriveLock user password and the DriveLock master password in a safe place away from your computer If you forget both DriveLock passwords the hard drive will be permanently locked and can no longer be used DriveLock protection prevents unauthorized access to the contents of a hard drive DriveLock can be applied only to the internal hard drive s of the computer After DriveLock protection is applied to a dri
6. into the telephone wall jack Selecting a location setting Viewing the current location selection Windows 7 1 Select Start gt Control Panel 2 Click Clock Language and Region 3 Click Region and Language 4 Click the Location tab to display your location Windows Vista Le 2 Select Start gt Control Panel Click Clock Language and Region Click Regional and Language Options Your location is displayed under Location e ia a ad Connecting to a wired network 11 Adding new locations when traveling On a new computer the only location setting available to the modem is a location setting for the country or region in which you purchased the computer As you travel to different countries or regions set the internal modem to a location setting that meets the operating standards of the country or region in which you are using the modem As you add new location settings they are saved by the computer so that you can switch among settings at any time You can add multiple location settings for any country or region CAUTION To reduce the risk of losing your home country or region settings do not delete your current modem country or region settings To enable modem use in other countries or regions while preserving your home country or region configuration add a new configuration for each location in which you will use the modem CAUTION To reduce the risk of configuring the modem in a way
7. Follow the procedures in this section to safely clean your notebook or tablet PC Z WARNING To prevent electric shock or damage to components do not attempt to clean your notebook or tablet PC while it is turned on Turn off the notebook or tablet PC Disconnect external power Disconnect all powered external devices CAUTION Do not spray cleaning agents or liquids directly on any notebook or tablet PC surface Liquids dripped on the surface can permanently damage internal components Cleaning the display Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides and cover To clean and disinfect the sides and cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe NOTE When cleaning the cover of the notebook use a circular motion to aid in removing dirt and debris 70 Chapter 8 Maintenance Cleaning the TouchPad and keyboard Z CAUTION When cleaning the TouchPad and keyboard do not let liquids drip between the keys This can permanently damage internal components e To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe e To prevent keys from stick
8. GPS equipped systems For more information refer to the HP GPS and Location software Help Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers e Phones e Imaging devices cameras and printers e Audio devices Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices refer to the Bluetooth software Help Bluetooth and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are 8 Chapter 2 Networking select models only connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth network The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Connecting to a wired network Using a modem
9. Locate an HP service center 91 C Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e Ifyou remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact HP Customer Support 92 Appendix C Electrostatic Discharge Index Symbols Numerics 1394 cable connecting 42 1394 devices connecting 42 defined 41 removing 42 16 bit PC Cards 34 32 bit PC Cards 34 A AC adapter testing 32 administrator password 56 airport security devices 47 Altiris Deployment So
10. RAID array For additional information about RAID refer to the RA D User Guide located in Help and Support or refer to the HP Web site at http www hp com support 54 Chapter6 Drives 7 Security Protecting the computer Standard security features provided by the Windows operating system and the non Windows Computer Setup can protect your personal settings and data from a variety of risks z2 NOTE Security solutions are designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen NOTE Before you send your computer for service back up and delete confidential files and remove all password settings NOTE Some features listed in this chapter may not be available on your computer NOTE Your computer supports CompuTrace which is an online security based tracking and recovery service available in select regions If the computer is stolen CompuTrace can track the computer if the unauthorized user accesses the Internet You must purchase the software and subscribe to the service in order to use CompuTrace For information about ordering the CompuTrace software go to the HP Web site at http www hpshopping com Computer risk Unauthorized use of the computer Security feature HP ProtectTools Security Manager in combination with a password smart card and or fingerprint reader Unauthorized access to Computer Setup f10 BIOS administrator password in Computer
11. Security Manager password can be enabled in Computer Setup to provide BIOS password protection in addition to their normal HP ProtectTools functions The embedded security password is used with the optional embedded security chip Windows passwords are set only in the Windows operating system If you forget the BIOS administrator password set in Computer Setup you can use HP SpareKey to access the utility If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup the hard drive that is protected by the passwords is permanently locked and can no longer be used You can use the same password for a Computer Setup feature and for a Windows security feature You can also use the same password for more than one Computer Setup feature Use the following tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords and store them in a secure place away from the computer Do not store passwords in a file on the computer The following tables list commonly used Windows and BIOS administrator passwords and describe their functions Setting passwords in Windows 56 Password Function Administrator password Protects access to a Windows administrator level account NOTE This password cannot be used to access Computer Setup contents User password Protects access to a Windows user account For information ab
12. Setup Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup Unauthorized startup from an optical drive diskette drive or internal network adapter Boot options feature in Computer Setup Unauthorized access to a Windows user account HP ProtectTools Security Manager Unauthorized access to data Unauthorized access to Computer Setup settings and other system identification information e Firewall software e Windows updates e Drive Encryption for HP ProtectTools BIOS administrator password in Computer Setup Unauthorized removal of the computer Security cable slot used with an optional security cable Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup Protecting the computer 55 Using passwords A password is a group of characters that you choose to secure your computer information Several types of passwords can be set depending on how you want to control access to your information Passwords can be set in Windows or in non Windows Computer Setup that is preinstalled on the computer Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS The embedded security password which is an HP ProtectTools
13. and save the photo or video recording The webcam software enables you to experiment with the following features e Capturing and sharing video e Streaming video with instant message software e Taking still photos For information on how to access the webcam refer to the Getting Started guide For information on using the webcam select Start gt Help and Support 18 Chapter3 Multimedia Video Your computer may have one or more of the following external video ports e VGA e HDMI High Definition Multimedia Interface NOTE Refer to the Getting Started guide for information about your computer s video ports VGA The external monitor port or VGA port is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer A To connect a VGA display device connect the device cable to the external monitor port IDI Z NOTE For product specific instructions on switching the screen image refer to your Getting Started guide Video 19 HDMI The HDMI port connects the computer to an optional video or audio device such as a high definition television or to any compatible digital or audio component 2 2 NOTE To transmit video signals through the HDMI port you need an HDMI cable purchased separately One HDMI device can be connected to the HDMI port on the computer The information displayed on the computer screen can be si
14. changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup 2 2 NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turnon or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter Computer Setup Using Computer Setup 73 74 To exit Computer Setup menus choose one of the fol
15. computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 3 Windows 7 Click Defragment disk Lf NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Windows Vista Click Defragment now YZ NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions 48 Chapter6 Drives Using HP 3D DriveGuard select models only HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under either of the following conditions e You dro
16. defined 39 inserting 40 removing 40 SoftPags downloading 72 software antivirus 63 critical updates 65 deployment 82 Disk Cleanup 48 Disk Defragmenter 48 firewall 64 HP Connection Manager 4 recovery 82 updates 83 storing abattery 30 switch power 22 switchable graphics 32 T temperature 30 testing an AC adapter 32 traveling with the computer 30 89 tray load optical drive 50 troubleshooting resources 91 turning off the computer 22 turning wireless devices on or off 4 U unresponsive system 22 updates software 83 USB cable connecting 41 USB devices connecting 41 description 40 removing 41 USB hubs 40 USB legacy support 73 user password 56 using external AC power 30 modem 9 power meter 24 power plans 24 power saving states 23 V VGA port connecting 19 video 19 volume adjusting 16 buttons 16 keys 16 WwW Web sites HP System Software Manager 85 Intel Pro technology for AMT 87 webcam 18 wireless icons 2 protecting 6 setup 6 wireless connection creating 2 wireless devices turning on or off 4 wireless encryption 6 wireless network WLAN connecting to existing 5 equipment needed 6 security 6 writable media 23 WWAN device 7 Z zoomed video PC Cards 34 Index 95
17. or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after a period of inactivity when running on battery power or on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any of the following ways e Briefly press the power button e Close the display e Windows 7 Select Start click the arrow next to the Shut down button and then click Sleep Windows Vista Select Start click the arrow next to the Lock button and then click Sleep To exit Sleep e Briefly press the power button e If the display is closed open the display e Press a key on the keyboard e Tap or swipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen as it was before you stopped working V NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power or when the battery reaches a critical battery level Setting power options 23 Power settings and timeouts can be changed in Windows Control Panel To initiate Hibernation A Win
18. pOWwern russiinid eas chi ieee ddl ede 27 Finding additional battery information cc cccccceeeceeeeeeeeeeeeeeeeeeeeseeeceeeeeeeaeeeteaeeeneeeeees 27 Using Battery Check 0 cceccccccceceeeececeeeeeeeeeeeaaaeeeaeeeeeaaeeecaaeeeegeaeeesaaeeseeeeeeesaaaeesssaeeseennes 28 Displaying the remaining battery Charge cc cccceeeeeeececneeeceeceeeeeeeeeeeeeeeeeeeeeaeeeeestaaeees 28 Maximizing battery discharge time sssrini ieena nRa NN Na RR aa 28 Managing low battery levels c ccececceeeeeeeeeeeceeeeeeceeeeeeeeeeeeeeaaaesecaeeeeseaaeeeseaaaeesecaeeeeeeneees 28 Identifying low battery levels cccccceceeceeeeeeeeeeeeeeeeeeeeeeaaeeseeeeeeteeeeeeeeaaeeess 28 Resolving a low battery level sicssssssissssnin a S 29 Resolving a low battery level when external power is available 29 Resolving a low battery level when a charged battery is available 29 Resolving a low battery level when no power source is available 29 Resolving a low battery level when the computer cannot exit HIDGMatiOn 0icki aie aes eed cherie ie tke 29 Conserving battery POWST tas siceiesesecasscchetentavedectnadescevecbiaacdeecntddeeeatearediteden EEEN aR aai 29 SLOMMG Al battery oasa e a R E A asseteanianste 30 Disposing of a used battery eeeeecceeeeeeeceeeeeeeeeeeeeaaeeeeeeeeeeeaaeeeecaeeeeeeaaeeeeaaeseneeeeseenaeeees 30 Replacing the battery sesknstiesi r ee aE S EEE EET E S 30 Using external AC POWEr 0 ccccececc
19. pointing device or the arrow keys to select System Configuration gt Device Configurations Confirm USB legacy support is selected NOTE The USB Port option must be enabled in order to use USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration gt Port Options and then selecting USB Port To enable a NIC device select System Configuration gt Boot Options and then select PXE Internal NIC boot 4 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enier Your changes go into effect when the computer restarts Z NOTE To connect a NIC to a Preboot eXecution Environment PXE or Remote Program Load RPL server without using MultiBoot press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then quickly press f12 78 Chapter 10 MultiBoot Considering boot order changes Before changing the boot order note the following considerations e When the computer restarts after the boot order has been changed the computer attempts to start using the new boot order e If there is more than one type of boot device the computer attempts to boot using the first of each type of boot device except for optical devices For example if
20. procedure to add location settings for places within your own country or region as well as in other countries or regions For example you could add a setting named Work that includes dialing rules for accessing an outside line 12 Chapter 2 Networking select models only Windows Vista 1 NO 9 FP YON 10 11 Select Start gt Control Panel Click Hardware and Sound Click Phone and Modem Options Click the Dialing Rules tab Click New The New Location window opens In the Location name box type a name such as home or work for the new location setting Select a country or region from the Country region list If you select a country or region that is not supported by the modem the country region selection for USA or UK is displayed Enter the area code a carrier code if necessary and the number for an outside line if necessary Next to Dial using click Tone or Pulse Click OK to save your new location setting Do one of the following e To set your new location setting as the current location click OK e To select another location setting as the current location setting select your preference from the settings in the Location list and then click OK Z NOTE You can use the preceding procedure to add location settings for places within your own country or region as well as in other countries or regions For example you could add a setting named Work that includes dialing rules for accessing an outsi
21. protection such as DVD and Blu ray discs will not play on Intel Wireless Display For details about using the wireless TV adapter refer to the manufacturer s instructions NOTE Be sure that wireless is enabled on your computer before using the wireless display Video 21 4 Power management 22 NOTE A computer may have a power button or a power switch The term power button is used throughout this guide to refer to both types of power controls Shutting down the computer CAUTION Unsaved information is lost when the computer shuts down The shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a Universal Serial Bus USB port e When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows shut down command 22 NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Windows 7 Select Start gt Shut down Windows Vista Select Start click the arrow n
22. select models only A modem must be connected to an analog telephone line using a 6 pin RJ 11 modem cable purchased separately In some countries or regions a specific modem cable adapter is also required Jacks for digital PBX systems may resemble analog telephone jacks but they are not compatible with the modem WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer Connecting a modem cable 1 Plug the modem cable into the modem jack 1 on the computer Connecting to a wired network 9 2 Plug the modem cable into the RJ 11 telephone wall jack 2 10 Chapter 2 Networking select models only Connecting a country or region specific modem cable adapter Telephone jacks vary by country or region To use the modem and the modem cable outside the country or region in which you purchased the computer you must obtain a country or region specific modem cable adapter To connect the modem to an analog telephone line that does not have an RJ 11 telephone jack follow these steps 1 2 3 Plug the modem cable into the modem jack 1 on the computer Plug the modem cable into the modem cable adapter 2 Plug the modem cable adapter 3
23. speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 2 2 NOTE Some cable modems include a built in router Check with your ISP to see if you need a separate router e The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet gt NOTE When setting up a wireless connection be sure that your computer and wireless router are synchronized To synchronize your computer and wireless router turn your computer and wireless router off and then back on As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN refer to the information provided by your router manufacturer or your ISP Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to e mail that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals You can take the following precautions to protect your WLAN e Firewall A firewall checks both da
24. that violates the telecommunications regulations and laws of the country or region you are visiting select the country or region in which the computer is located The modem may not function properly if the correct country or region selection is not made Windows 7 1 Select Start gt Device and Printers 2 Right click the device that represents your computer and click Modem settings Z NOTE You must set up an initial current location area code before you can view the Dialing Rules tab If you do not have a location already set up you are prompted to enter the location when you click Modem settings Click the Dialing Rules tab Click New The New Location window opens In the Location name box type a name such as home or work for the new location setting oo e Select a country or region from the Country region list If you select a country or region that is not supported by the modem the country region selection for USA or UK is displayed 7 Enter the area code a carrier code if necessary and the number for an outside line if necessary 8 Next to Dial using click Tone or Pulse 9 Click OK to save your new location setting 10 Do one of the following e To set your new location setting as the current location click OK e To select another location setting as the current location setting select your preference from the settings in the Location list and then click OK 2 2 NOTE You can use the preceding
25. the computer is connected to an optional docking device select models only that contains a hard drive this hard drive will be shown in the boot order as a USB hard drive If the system attempts to boot from this USB hard drive and fails it will not attempt to boot to the hard drive in the hard drive bay Instead it will try to boot to the next type of device in the boot order However if there are two optical devices and the first optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second optical device e Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive C that CD ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D e The computer will boot from a NIC device only if the device has been enabled in the Built In Device Options menu of Computer Setup and if booting from the device has been enabled in the Boot Options menu of Computer Setup Booting from a NIC does not affect logical drive designations because no drive letter is associated with the NIC e Drives in an optional docking device select models only are treated like external USB devices in the boot order Considering boot order changes 79 Choosing MultiBoot preferences You can use MultiBoot in the following ways To set a new boot order that the computer uses ea
26. turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 Ifyou are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using optional external drives Removable external drives expand your options for storing and accessing information A USB drive can be added by connecting the drive to a USB port on the computer vf NOTE HP external USB optical drives should be connected to the powered USB port on the computer 44 Chapter5 External cards and devices USB drives include the following types e 1 44 megabyte diskette drive e Hard drive module e External optical drive CD DVD and Blu ray e MultiBay device Using the expansion port select models only The expansion port connects the computer to an optional docking or expansion device so that additional ports and connectors can be used with the computer 2 2 NOTE The computer has only one expansion port Using the docking connector select models only The docking connector connects the computer to an optional docking device An optional docking device provides additional ports and connectors that can be used with the computer Z NOTE T
27. you can access software and data and install applications by sharing an optical drive connected to another computer in your network Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network 22 NOTE You must have a network set up in order to share an optical drive refer to Networking select models only on page 2 for additional information on setting up a network NOTE Some discs such as DVD movies and game discs may be copy protected and therefore unusable through DVD or CD drive sharing To share an optical drive 1 From the computer with the optical drive you are sharing select Start gt Computer Right click the optical drive you want to share and click Properties Click the Sharing tab and then click Advanced Sharing Select the Share this folder check box Type a name for the optical drive in the Share name text box Click Apply and then click OK oe eS Soe us To view the shared optical drive select Start gt Control Panel gt Network and Internet gt Network and Sharing Center Using RAID select models only Redundant Arrays of Independent Disks RAID technology allows a computer to use two or more hard disks at the same time RAID treats multiple drives as one contiguous drive either through hardware or software settings If multiple disks are set up to work together in this fashion they are referred to as a
28. 1 When the disc tray opens normally 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray fails to open normally 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops 52 Chapter6 Drives Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer 3 edges of the disc Hold the disc by the edges and avoid touching the flat surfaces 2 2 NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Slot load 1 Press the release button 1 next to the drive 2 Remove the disc 2 by holding it by the edges and avoid touching the flat surfaces 3 Place the disc in a protective case Using optical drives select models only 53 Sharing optical drives Although your computer may not have an integrated optical drive
29. Express prompt ccecececeeeeeeeeeeeeeeeeeeaeeeeeeaaeeeseaeeeeeeeeeeeeeeeeeeeseaeees 81 Entering MultiBoot Express preferences ccccccececeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeseaaeeeeenaeeeeee 81 11 Management ss cis casas Sasi dd caas So vee cas Seis ead soba aaiae sau cna Lave nde daaah duwievemad isabak diia danaa misii ii 82 Using Client Management Solutions eecceeeeeeceeeeeceeeeeeeeeeeeeeee cease eeeeeeesaaeeseceeeeeenaaeeseeeeeseeneees 82 Configuring and deploying a Software image ccceceeeceeeeeeteeeceeeeeeaeeeeeeeeeeeaeeeeeeeeeenees 82 Managing and updating software eeececceeeeeeeeeeeeeeeeeeeeeeceeaeeeaaeeseeeeeesaaeseeneeeesaeetenneees 83 HP Client Manager for Altiris select models Only c cecceeeeseeeeeetteeteeeees 83 HP CCM Client Configuration Manager select models only eceeeee 85 HP SSM System Software Manager c ccccccssceceeeeeeeseseeeeeeeeeeeneeeessaeeeseneees 85 Using Intel Active Management Technology select models Only ccseeeeeeeeeeeeeseceeeseeeeeeeenaeees 86 Enabling the iAMT solution ccceeeeeeeeeeeeeeeeeeeeceeeeeeeaee scene eeeeeaeeeeeaeeeeceeeeeeaaeseeeeeeeesaeeteed 87 Using the MEBx setup utility menus 0 eee eeeceeeeeeeeeeeeeeeeeeeeeeeeeeeaaaeeesaaeeesteneeeeeeaaeees 87 Appendix A Traveling with the COMPUTED ccesceeseeeeesseeeeeeesnesesneeeeeesaesesseeaessnaeesensaesseseeeeessessseee
30. HP Notebook Reference Guide Copyright 2011 Hewlett Packard Product notice Development Company L P This reference guide describes features Bluetooth is a trademark owned by its that are common to most models Some proprietor and used by Hewlett Packard features may not be available on your Company under license Intel is a computer trademark of Intel Corporation in the U S and other countries Java is a U S trademark of Sun Microsystems Inc Microsoft and Windows are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition March 2011 First Edition June 2010 Document Part Number 607195 002 Safety warning notice ZA WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft
31. HP ProtectTools online Help 66 Chapter 7 Security Installing an optional security cable Z NOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen NOTE The security cable slot on your computer may look slightly different from the illustration in this section Refer to the Getting Started guide for the location of the security cable slot on your computer 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key Installing an optional security cable 67 Using the fingerprint reader select models only Integrated fingerprint readers are available on select computer models In order to use the fingerprint reader you must set up a user account with a password on the computer This account allows you to log on to your computer with a swipe of a designated finger You may also use the fingerprint reader to fill in password fields on Web sites and other programs that require a logon Refer to the fingerprint software Help for instructions After you create your fingerprint identity you can set up a Single Sign On service that allows you to use your fingerprint scanner to create credentials for any application that requires a user name and password Locating the fingerprint reader The fingerprint rea
32. You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play back the sound To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware and Sound gt Sound Windows Vista To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones 16 Chapter 3 Multimedia To check the recording functions on your computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play back the sound To confirm or change the audio settings on your computer select Start gt Control Panel gt Audio Audio 17 Webcam select models only Some computers include an integrated webcam With the preinstalled software you can use the webcam to take a photo or record a video You can preview
33. ar right of the taskbar Then follow the on screen instructions 3 Either press in on the card 1 and then remove it from the slot 2 Pull the card out of the slot a Using PC Cards select models only A PC Card is a credit card sized accessory designed to conform to the standard specifications of the Personal Computer Memory Card International Association PCMCIA The PC Card slot supports the following types of PC Cards e 32 bit CardBus and 16 bit PC Cards e Type land Type II PC Cards 22 NOTE Zoomed video PC Cards and 12 V PC Cards are not supported 34 Chapter5 External cards and devices Configuring a PC Card To reduce the risk of loss of support for other PC Cards during configuration install only the software required for the device If you are instructed by the PC Card manufacturer to install device drivers e Install only the device drivers for your operating system e Do not install other software such as card services socket services or enablers supplied by the PC Card manufacturer Using PC Cards select models only 35 Inserting a PC Card CAUTION To prevent damage to the computer and external media cards do not insert an ExpressCard into a PC Card slot CAUTION To reduce the risk of damage to the connectors Use minimal force when inserting a PC Card Do not move or transport the computer when a PC Card is in use The PC Card slot may contain a protective insert The i
34. ate while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Select Start gt Help and Support gt Maintain 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Using Computer Setup 75 Lf NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is c
35. cccceceeeeeeeeeeeeeeecaaeeeeneeeseaaeeeseaeeseaaeseeeaaeeseeeessaeeeseneees 44 Using the expansion port Select Models only 0 0 0 eee ceteeeeeeeeneeeeeeeeeeaaeeeeeeeeeaaeeeeeeeeenaaees 45 Using the docking connector select models Only cccceeeeeeeeeeeeeeeeeeeeeeeeseaeeeessnaaeees 45 MS as Scare tas ares ees ssadvecen Aa RA 47 RECA OPIV ES fase oi st esac da ocen se iaieiiea a eaaa aaaeaii iaai niiae 47 Using ANC CLV OS ais teas ses Sichc cont vaed fect Oo edveae lt Obcsunda cede deceesaccdccuets face ltctncshexessdsniswesasiaaodapede souwexes tones 48 Improving hard drive performance ccceceeceeceeeeneeceeeeeeeeaeeseeaeeeeeaaeeeseaeeesaaeeseceeeeeaeeseaas 48 Using Disk Defragmenter 0 ccccccececceeeeceeeeeeeeeeeeseaeeeeeeeeeeeeeeeeesaaeesecaeeeteneess 48 Using DISkK GIG ANUP sirenai nenea aaa denadea dee ssscapastenenateree 48 Using HP 3D DriveGuard select models Only ccesceeeeeeeeeeeeeeeeeeeeeeeaeeseeeeesetaeeeeeneees 49 Identifying HP 3D DriveGuard Status 0 cccccceeeeee cence ee eeceeeeeeeeeeeeeeeeetaaaeeees 49 vii Managing power with a parked Nard drive c cccececeeeeeeeceeeeeeeeeeeeeeeneeeeeeeneees 49 Using HP 3D DriveGuard software c ccccceeeceeeeeeeeneeeeeeeeeeeeeeeeeeeeeseneeeeenaaeees 50 Using optical drives Select Models Only ccceceeeeeeeeeeeeeeeeeeeeceeeeeeeeeeeaaeeseeneeeeeeaaeeesaaeeeeeneeesiaaeeens 50 Identifying the installed optical dri
36. ccsceeeeeeeeeeeaaeeeeaeeeceaaeseeaaeecaeaecseaaaeeaaaeeecaaaesaaeeesaaesseaaeessaeesiaaeeeenaees 30 vi Testing an AC adapter cccecccccccssecceceeesneeeeceeeeceeeeeeseaeeeeeeeeeeeeeseeseeeeeseseneeeeesssneeeeeneaea 32 Switching between graphics modes Select models only cceeeceeeeeeeeeeeececeeeeeeeeeeesaeeeseeeeseaeees 32 3 Erama AG CRS GAN CAC a ase daw cmca cz NN onsen i eae 33 Using Media Card Reader cards select models Only c cescceeeeeeeeeeeeeeeeeeaeeseeeeeeeaaeeeeieeeeeenaeees 33 Inserting a digital Card sissies irinari nde aie ce 33 Removing a CNG Ital eard sereen ep E neha devceeen EE a 34 Using PC Cards select models only cccccceeseeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeseaaeeeeeeeeeesaaaeseeeeeesiaeeeseneeeeeeess 34 Gonfiguringia PG Card a isi doctieitiai erie detainee ai eaaa iiaa 35 Inserting A PC Card sssini saena gaa a aa ea aaan pana aka a 36 Removing a PG Care ives ccdecasseteveleenesclededids cade yadatialaceusdaed ae iee an iaa aS a a aa a iag 37 Using ExpressCards Select models only ccceceeeeeeeeeeeeeeeeaeeeeeeeeeeaeeeeeeeeeceaeeeseaeeeseueeeeniaeeseeeeess 37 Configuring an Express Card iss ccccccssacecsec ss vecee sulci acttebbaseeecehs readers esd aaa raaa e Foaia ka 37 Inserting an ExpressCard ccccccccceeeeeeeeeneeececeeeeeeeeeeeeeaaeeeseaaeeeseeeeeeeeaaeeseeeeeeseaeeeesiaaeetee 38 Removing an ExpressCard sistini iiia aiiai iaaiiai dian 39 Using smart cards Se
37. ch time it is turned on by changing the boot order in Computer Setup To dynamically choose the boot device by pressing esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then pressing f9 to enter the Boot Device Options menu To use MultiBoot Express to set variable boot orders This feature prompts you for a boot device each time the computer is turned on or restarted Setting a new boot order in Computer Setup To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select the Legacy Boot Order list and then press enter To move the device up in the boot order use a pointing device to click the up arrow or press the key To move the device down in the boot order use a pointing device to click the down arrow or press the key To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enier Your changes go into effect when the computer restarts Dynamically choosing a boot device usin
38. cord from the AC outlet Remove the battery oP 2 PF wo NR Insert the SIM into the SIM slot and gently press the SIM into the slot until it is firmly seated CAUTION When inserting a SIM position the card to match the icon next to the SIM slot on the computer If a SIM is inserted incorrectly it could damage the SIM and the SIM connector To reduce the risk of damage to the connector use minimal force when inserting a SIM 7 Replace the battery NOTE HP Mobile Broadband is disabled if the battery is not replaced Using HP Mobile Broadband select models only 8 Reconnect external power and external devices 9 Turn on the computer Removing a SIM 5 2 NOTE To identify the SIM slot location refer to the Getting Started guide 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Remove the battery Press in on the SIM and then remove it from the slot Replace the battery Reconnect external power and external devices 2 Sf Se Se eS eS UR Turn on the computer Using GPS select models only Your computer may be equipped with a Global Positioning System GPS GPS satellites deliver location speed and direction information to
39. cting cable 13 logical drive designations 79 low battery level 28 M maintenance Disk Cleanup 48 Disk Defragmenter 48 media activity controls 15 media hotkeys 15 modems connecting a modem cable 9 connecting a modem cable adapter 11 selecting a location setting 11 MultiBoot Express 77 81 N network cable connecting 13 network icon 2 Network Service Boot 78 NIC boot device 77 78 0 operating system controls 4 optical disc inserting 50 removing 51 optical drive 45 optional external devices using 44 P passwords administrator 56 BIOS administrator 57 DriveLock 58 user 56 PC Cards configuring 35 description 34 inserting 36 removing 37 removing insert 36 software and drivers 35 supported types 34 ports expansion 45 external monitor 19 HDMI 20 Intel Wireless Display 21 VGA 19 power battery 27 conserving 29 options 23 Power Assistant 27 power button 22 power meter 24 power plans customizing 25 selecting 24 viewing current 24 power switch 22 power saving states 23 protecting your wireless network PXE server 78 R RAID 54 readable media 23 roaming to another network 6 S security wireless 6 setting password protection on wakeup 25 setting power options 23 setup of WLAN 6 setup utility navigating and selecting 73 restoring factory settings 74 sharing optical drives 54 shutdown 22 SIM inserting 7 removing 8 Sleep exiting 23 initiating 23 slot load optical drive 51 smart card
40. curity settings are not changed when you restore the factory settings Chapter 9 Computer Setup BIOS and System Diagnostics Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Computer Setup without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS upd
41. d 2 2 NOTE The first time you connect an ExpressCard a message in the notification area lets you know that the card is recognized by the computer vf NOTE To conserve power stop or remove an ExpressCard when it is not in use 38 Chapter5 External cards and devices Removing an ExpressCard Z CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the ExpressCard 1 Save your information and close all programs associated with the ExpressCard 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Release and remove the ExpressCard a Gently press in on the ExpressCard 1 to unlock it b Pull the ExpressCard out of the slot 2 Using smart cards select models only NOTE The term smart card is used throughout this chapter to refer to both smart cards and Java Cards A smart card is a credit card sized accessory that carries a microchip containing memory and a microprocessor Like personal computers smart cards have an operating system to manage input and output and they include security features to protect against tampering Industry standard smart cards are used with the smart card reader select models only A PIN is needed to gain access to the contents of the microchip For more information about smart card security features refer to Help and Su
42. d on the computer Configuring and deploying a software image The computer is shipped with a preinstalled system software image The initial software image is configured during the first time setup of the computer After a brief software unbundling occurs the computer is ready to be used A customized software image can be deployed distributed in one of the following ways Installing additional software applications after unbundling the preinstalled software image Using software deployment tools such as Altiris Deployment Solutions to replace the preinstalled software with a customized software image Using a disk cloning process to copy the contents from one hard drive to another The deployment method you use depends on your organization s technology environment and processes f NOTE Computer Setup and other system features provide further assistance with configuration management and troubleshooting power management and the recovery of system software 82 Chapter 11 Management Managing and updating software HP provides several tools for managing and updating software on client computers e HP Client Manager for Altiris select models only 2 2 NOTE To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris see the HP Web site at http www hp com e HP CCM Client Configuration Manager select models only e HP SSM System Software Manager HP Client Manager fo
43. de line Connecting to a local area network LAN select models only Connecting to a LAN requires an 8 pin RJ 45 network cable purchased separately If the network cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer 4 To connect the network cable 1 Plug the network cable into the network jack 1 on the computer Connecting to a wired network 13 2 Plug the other end of the network cable into a network wall jack 2 Z WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack 14 Chapter 2 Networking select models only 3 Multimedia Your computer may include the following e Integrated speakers e Integrated microphone s e Integrated webcam e Preinstalled multimedia software e Multimedia buttons or keys Using the media activity controls Depending on your computer model you may have the following media activity controls that allow you to play pause fast forward or rewind a media file e Media buttons e Media hotkeys specific keys pressed in combination with the fn key e Media keys Refer to the Getting Started guide for information about your computer s media activity controls Audio Your computer provides a variety of audio related functions e Play music e Rec
44. der is a small metallic sensor that is located in one of the following areas of your computer e Near the bottom of the TouchPad e On the right side of the keyboard e On the upper right side of the display e On the left side of the display Depending on your computer model the fingerprint reader may be oriented horizontally or vertically Both orientations require that you swipe your finger perpendicular to the metallic sensor Refer to the Getting Started guide for the location of the fingerprint reader on your computer 68 Chapter 7 Security 8 Maintenance 69 Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your notebook or tablet PC e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration For example germicidal disposable wipes These wipes come in a variety of brand names e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes CAUTION Avoid the following cleaning products Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the notebook or the tablet PC Fibrous materials such as paper towels which can scratch the notebook or tablet PC Over time dirt particles and cleaning agents can get trapped in the scratches Cleaning procedures
45. device A To connect a 1394 device to the computer connect the 1394 cable for the device to the 1394 port Sy Q r You will hear a sound when the device has been detected Removing a 1394 device Z CAUTION To reduce the risk of loss of information or an unresponsive system stop the 1394 device before removing it CAUTION To reduce the risk of damage to a 1394 connector do not pull on the cable to remove the 1394 device 1 To remove a 1394 device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Using an eSATA device select models only An eSATA port connects an optional high performance eSATA component such as an eSATA external hard drive Some eSATA devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions 2 2 NOTE The eSATA port also supports an optional USB device 42 Chapter5 External cards and devices Connecting an eSATA device Z CAUTION To reduce the risk of damage to an eSATA port connector use minimal force to connect the device A To connect an eSATA device to the computer connect the eSATA cable for the device to the eSATA port E SATA a You will hear a sound w
46. down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turnon the computer e If the power lights turn on the AC adapter is working properly e fthe power lights remain off the AC adapter is not functioning and should be replaced Contact HP Customer Support for information on obtaining a replacement AC power adapter Switching between graphics modes select models only 32 Select computers are equipped with switchable graphics and have two modes for processing graphics When you switch from AC power to battery power the computer can switch from using the high performance mode to using the power saving mode to conserve battery life Similarly when you switch from battery power to AC power the computer can switch back to the high performance mode 2 2 NOTE In some instances in order to optimize performance of the computer the system does not allow you to switch modes or it may prompt you to switch It may also be necessary to close all programs before switching NOTE HDMI select models only only works in the high performance mode If you use the power saving mode you can not use HDMI When you switch between AC and battery power you are notified that the computer is about to switch graphics modes If you prefer you can choose to continue using the same graphics mode While the computer switches modes the screen goes blank for a few secon
47. dows 7 Select Start click the arrow next to the Shut down button and then click Hibernate Windows Vista Select Start click the arrow next to the Lock button and then click Hibernate To exit Hibernation A Briefly press the power button The power lights turn on and your work returns to the screen where you stopped working 2 2 NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Using the power meter The power meter is located in the notification area at the far right of the taskbar The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan move the pointer over the power meter icon e To access Power Options or to change the power plan click the power meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level Using power plans A power plan is a collection of system settings that manages how the computer uses power Power plans can help you conserve power or maximize performance Viewing the current power plan Use any of the following methods e Click the power meter icon in the notification area at the far right of the taskbar e Wind
48. ds When the switch is complete a notification appears in the notification area and the screen image reappears NOTE When select computer models are in slate mode the screen orientation is reset when you switch between graphics modes Chapter 4 Power management 5 External cards and devices Using Media Card Reader cards select models only Optional digital cards provide secure data storage and convenient data sharing These cards are often used with digital media equipped cameras and PDAs as well as with other computers To determine the digital card formats that are supported on your computer refer to the Getting Started guide Inserting a digital card Z CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the Media Card Reader and then press in on the card until it is firmly seated a You will hear a sound when the device has been detected and a menu of options may be displayed Using Media Card Reader cards select models only 33 Removing a digital card CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 Click the remove hardware icon in the notification area at the f
49. e ccccceececeeeeeeneeeeeeeeeeeeeeaeeeeeaeeseseeeeeeeeeeeeeeniaeeees 9 Connecting a country or region specific modem cable adapter 008 11 Selecting a location Setting eeeeccececeeceeeeeeeeeeeeeeaaeseeeeeeeeeaeeseeneeseaeeeeeaaeensaees 11 Viewing the current location selection cccceceseeceeeeeeteeeeeseteeees 11 Adding new locations when traveling cccccesceeceseeeeseseeeeeteeeeeeees 12 Connecting to a local area network LAN select models only ceeeeeeseeeeeesteees 13 BUNA EAN A inna cca ccc teen anc cesta Sancd camepetc cp aia ces EE IEEE apm 15 Using the media activity controls 20 0 ccccceececeeeeeeeeenee cece eeeeaaee ceases eeaeeeeeeeeeceaaeseeeeeeesaeeeseaeeeeecaeeeseneees 15 Adjusting the VOU sassssecsccetexsesinccbiees ays deci ct tnvsdeudhceeteynaadecedaey naGeneiseandiadeee cde aveveeencceneeiade 16 Checking audio functions on the computer ccccceeeeeeeeceeeeeeeeeaeeceeeeeeeaaeeseeeeeeteeeteneees 16 Webcam select models only ccceeceeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeaeeeeeeeeeesaaaeesecaeeeeseaeeeseaeeeseeeeeetiaeeeeaes 18 VOGO rer erence eerree rerererer cece rireen rere rer errr er eee nrererrerner err cr reer rer Pree ere rere reece etree 19 VGAvsis cin eee Rea Roba eie hie elie heath aie 19 POM D A EEE EE EE rigs sded Satatnts ates Meese A PEE E 20 Configuring audio for HDMI eccccceecceeeeeeeeeeeeeeeeeeeeeeaeeseceee
50. e policy that applies to the use of a particular device ask for authorization to use it before you turn it on e If you are traveling internationally follow these suggestions o Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 90 Appendix A Traveling with the computer B Troubleshooting resources e Access Web site links and additional information about the computer through Help and Support Select Start gt Help and Support 22 NOTE Some checkup and repair tools require an Internet connection HP also provides additional tools that do not require an Internet connection e Contact HP Customer Support at http Awww hp com go contactHP NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wweontact_us html Choose from the following types of support Chat online with an HP technician 22 NOTE When chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone numbers o
51. e the following e CD e DVD e Blu ray BD Identifying the installed optical drive A Select Start gt Computer A list of all the devices installed in your computer including your optical drive is displayed Inserting an optical disc Tray load 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle vf NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 50 Chapter6 Drives 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Slot load Z CAUTION Do not insert 8 cm optical discs into a slot load optical drive It may cause damage to the optical drive 1 Turn on the computer 2 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up 3 Gently slide the disc into the slot load optical drive Removing an optical disc Tray load There are 2 ways to remove a disc depending on whether the disc tray opens normally or not Using optical drives select models only 5
52. eeeeaaeeeeeeeesnaeeeseneees 73 Restoring factory settings in Computer Setup c cccceeeceeeeeeeeeeeeeeeeeeeeeeesaaeeseenaeeeteaes 74 Updating the BIOS 2 5 iced sscieas acess cet aasan anaiai aaea aa aaisa 75 Determining the BIOS Version 0 cc ccececeeeeeeeeeeeneeeeeaeeeeeeeeeeaaeeeeneeeetsaeeeneneees 75 Downloading a BIOS Update eccceecceceeeeeeeeeneeeeeeeeeeeeaeeeseaaeeeeeeeeeesaeeeeeneeess 75 Using System Diagnostics cccccccceeceeeeeeeceeeeeeeeeeceaeeeeeaaeeceeeeeecaaeeeeeeeeecaaeeeseaeeeseaeeeseaaeeseaeeesieeeeenaeees 76 BOR ULL 6 1 Se Beene een EE ens Per He eee Eo bo E EE ERe pe Pune Een Pre Ue Be Bue AE E PCED SN E E E EA 77 About the boot device order ccceccececteceeeeeeeeeeeeeeeeeeeeecaaaeeceaaeeeseeaeeeceaaeeseeaeeeseaaeeeseaaeseeeeeeessaeeeseneees 77 Enabling boot devices in Computer Setup cccceceeceeceeeeeececeeeeeeeeeeeeaaeeeeeeeeseaaeeseeaeseseneeeeseaeeeseas 78 Considering boot order Chane sca siccazesveaetaueezeedtas feadeds vege ccctaueccivvaeeavesineiapeederesdsaaeaeeiensceeddeaienenvaetees 79 Choosing MultiBoot preferences cceccecceceeeneeeceeeeeeeeeeeeeeeaeeeeeneeeeceaaeeseeaeeeeseaeeeesaaeeeeneeeeseaaeseneees 80 Setting a new boot order in Computer Setup cecceceeenceceeeeeeeeeeeeeeeeeeeaeeeseeeeessaeeeseneees 80 Dynamically choosing a boot device using the F9 prompt ccecceeeseeeeeeseeeseteeeteneeeeees 80 Setting a MultiBoot
53. eeeeeeeeeeeeeaeeeecaeeeeeaaeeeseaeeeeeeeeesnaaeeee 5 Setting up a new WLAN 0 cece eeeeeeece cece eeeeeeeceeaeeeseaee seas eeceaaeeeaeeeseaaeeeceeeeeaaeeseeeeeesaaeeneneee 6 Protecting your WLAN wij azecccnssvideeececereattexce ienaa eaa aeaea A anii aaa aaa aaa n Saa Ea aa E 6 Roaming to another network ecccceceeceeeeeeeeeeaeeeeeeeeecaaeeeeeeeeeeeaaaesdeeeeeeaaeeeeeeeesecaeeeseeeesaas 6 Using HP Mobile Broadband select models only cceeeeeceeeeeeeeeeceeeeeeeeeeeeaeeseeeeeesaaeeseeneeeeeaaeeees 7 Inserting a SIM cesteseccnseedecees ran cdceenesdtac cess saheeeseea baseeceteeaddeemeents vanes chs Dap aeeaie td deeeaentsbacceees sen eeeyees 7 Removing a SIM wscteciccsss che haseersnsde tay etespens lanetenedes sy estensdie nan inededliGadenietsd cede tisdale anced aealee 8 Using GPS select models Only ccccccceceeceeeeneeeceeeeeeeaaeececaeeeeaeeseeaaeeeeaeeeseaaaeseeeeesaaaesseaeeeseaaeseeneeeee 8 Using Bluetooth wireless devices 0 cccececeeeeeeeeceeeeeeeeeeaaeeeeeeeeeeaaeeeaaeeeeeaaaesegaeeeeeaaaeseeneeessaeeeeeaeeee 8 Bluetooth and Internet Connection Sharing ICS 0 ceccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeenaeeeeee 8 Connecting to a Wired network cecccceeseeeeeteeeeeseeeeeeaeeeeeeeeeceaaeeeeeeeeeeaaaesecaeeeseaaaesecaeeeseeaeeeseeeeenaaeeees 9 Using a modem select models only cceeeceeeeeeeeeceeeeeeeeecaaeeeeeeeseeaeeeeeeaeeseeeeeseaeeseeneeenas 9 Connecting a modem cabl
54. er and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select Security gt DriveLock Password and then press enter Use a pointing device to select an internal hard drive or Use the arrow keys to select an internal hard drive and then press enter Use a pointing device or the arrow keys to select the password you want to change When prompted type your current password and then press enter When prompted type a new password and then press enter When prompted type the new password again to confirm and then press enter To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Removing DriveLock protection 60 To remove DriveLock protection in Computer Setup follow these steps 1 Chapter 7 Turn on the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select Security gt DriveLock Password and then press enter Use a pointing device or the arrow keys to select an internal
55. ess enter When prompted type a password When prompted type the new password again to confirm To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enier Your changes go into effect when the computer restarts Changing a BIOS administrator password 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select Security gt Change Password and then press enter Using passwords 57 When prompted type your current password When prompted type your new password again to confirm To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enier Your changes go into effect when the computer restarts Deleting a BIOS administrator password 1 i oo n o o b Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select Security
56. etwork devices are connected to the network Chapter 2 Networking select models only Network disabled Indicates that all network devices are disabled in Windows Control Panel disconnected fi Network connected Indicates that one or more network devices are connected to a network Network disconnected Indicates that network devices are not connected to a network Network disabled Indicates that no wireless connections are available disconnected Windows Vista Icon Name Description q i Wireless connected Indicates that one or more wireless devices are on t I Wireless disconnected Indicates that all wireless devices are off A HP Connection Manager select models only Opens HP Connection Manager which enables you to create and manage WWAN connections select models only and monitor the status of WLAN and Bluetooth connections Wireless network connection connected Indicates that one or more WLAN devices are connected to m a network Wireless network connection disconnected Indicates that one or more WLAN devices are not y connected to a network Network status connected Connected to the wired network pa Network status disconnected Not connected to the wired network Creating a wireless connection 3 Turning wireless devices on or off You can use the wireless button or HP Connection Manager select models only to turn on and turn off wireless devices 2 2 NOTE
57. ext to the Lock button and then click Shut Down yf NOTE If you have been registered to a network domain the button you click is called Shut Down instead of Turn Off Computer If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press cirl ali delete and then click the Power button e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power and remove the battery 22 Chapter 4 Power management Setting power options Using power saving states The computer has two power saving states that are enabled at the factory Sleep and Hibernation When Sleep is initiated the power lights blink and the screen clears Your work is saved to memory letting you exit Sleep faster than exiting Hibernation If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state the computer initiates Hibernation When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card z2 NOTE You cannot initiate any type of networking connection
58. g order Z NOTE Some of the boot devices and drive bay locations listed may not be supported on your computer e Notebook upgrade bay e Optical drive e Notebook hard drive e USB diskette drive e USB CD ROM e USB hard drive e Notebook Ethernet e Secure Digital SD Memory Card e Docking station upgrade bay e External SATA drive You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup You can also press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then press f9 Pressing f9 displays a menu that shows the current boot devices and allows you to select a boot device Or you can use MultiBoot Express to set the computer to prompt you for a boot location each time the computer turns on or restarts About the boot device order 77 Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup To start Computer Setup and enable a USB device or a NIC device as a boot device follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 To enable bootable media in USB drives or in drives inserted into an optional docking device select models only use a
59. g the F9 prompt To dynamically choose a boot device for the current startup sequence follow these steps 1 2 3 Open the Select Boot Device menu by turning on or restarting the computer and then pressing esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f9 Use a pointing device or the arrow keys to select a boot device and then press enter Your changes go into effect immediately 80 Chapter 10 MultiBoot Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select System Configuration gt Boot Options and then press enter In the Multiboot Express Popup Delay Sec field enter the length of time in seconds that you want the computer to display the startup location menu before it defaults to the current MultiBoot setting When 0 is selected the Express Boot startup location menu is not displayed To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File
60. gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Express Boot menu displays during startup you have the following choices To specify a boot device from the Express Boot menu select your preference within the allotted time and then press enter To prevent the computer from defaulting to the current MultiBoot setting press any key before the allotted time expires The computer will not start until you select a boot device and press enter To allow the computer to start according to the current MultiBoot settings wait for the allotted time to expire Choosing MultiBoot preferences 81 11 Management Using Client Management Solutions Client Management Solutions software provides standards based solutions for managing client user desktop workstation notebook and tablet computers in a networked environment Client management includes the following key capabilities and features Initial software image deployment Remote system software installation Software management and updates ROM updates Tracking and security of computer assets the hardware and software installed on the computer Fault notification and recovery of certain system software and hardware components NOTE Support for specific features described in this section may vary depending on computer model and or version of management software installe
61. hard drive and then press enter Use a pointing device or the arrow keys to select Disable protection Security Type your master password and then press enier To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enier Your changes go into effect when the computer restarts Using Computer Setup Auto DriveLock In a multiple user environment you can set an Automatic DriveLock password When the Automatic DriveLock password is enabled a random user password and a DriveLock master password will be created for you When any user passes the password credential the same random user and DriveLock master password will be used to unlock the drive z2 NOTE You must have a BIOS administrator password before you can access the Automatic DriveLock features Entering an Automatic DriveLock password To enable an Automatic DriveLock password in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select Security gt Automatic DriveLock and then press enter Use a pointing device or the arrow keys to select an internal hard drive and then press e
62. he following image may look slightly different than your computer or docking device Using optional external devices 45 46 Chapter5 External cards and devices 6 Drives Handling drives Drives are fragile computer components that must be handled with care Refer to the following cautions before handling drives Additional cautions are included with the procedures to which they apply Observe these precautions Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Handle a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes A
63. he slot Using ExpressCards select models only An ExpressCard is a high performance PC Card that is inserted into the ExpressCard slot Like standard PC Cards ExpressCards are designed to conform to the standard specifications of the PCMCIA Configuring an ExpressCard Install only the software required for the card If you are instructed by the ExpressCard manufacturer to install device drivers e Install only the device drivers for your operating system e Donot install additional software such as card services socket services or enablers that are supplied by the ExpressCard manufacturer Using ExpressCards select models only 37 Inserting an ExpressCard CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To reduce the risk of damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when an ExpressCard is in use The ExpressCard slot may contain a protective insert To remove the insert 1 Press in on the insert 1 to unlock it 2 Pull the insert out of the slot 2 To insert an ExpressCard 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the ExpressCard slot and then press in on the card until it is firmly seated 27 You will hear a sound when the card has been detected and a menu of options may be displaye
64. hen the device has been detected Removing an eSATA device Z CAUTION To reduce the risk of damage to an eSATA connector do not pull on the cable to remove the eSATA device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the device 1 To remove an eSATA device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Using an eSATA device select models only 43 Using a serial device select models only Select computer models include a serial port that connects optional devices such as a serial modem mouse or printer Some serial devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions A To connect a serial device connect the device cable to the serial port on the computer lolol Using optional external devices 2 2 NOTE For more information about required software and drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external device to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is
65. hp com ergo e Regulatory Safety and Environmental Notices Contains safety and regulatory information and battery disposal information To access the notices select Start gt Help and Support gt User Guides Finding more information about your new computer 1 2 2 Networking select models only Your computer supports two types of Internet access e Wireless Refer to Creating a wireless connection on page 2 e Wired Refer to Connecting to a wired network on page 9 NOTE You must set up Internet service before you can connect to the Internet Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device e HP Mobile Broadband Module wireless wide area network WWAN device e Bluetooth device For more information on wireless technology refer to the information and Web site links provided in Help and Support Identifying wireless and network status icons Windows 7 Icon Name Description t i Wireless connected Indicates that one or more wireless devices are on i l Wireless disconnected Indicates that all wireless devices are off s HP Connection Manager Opens HP Connection Manager which enables you to create and manage select models only WWAN connections select models only and monitor the status of WLAN and Bluetooth connections Wired network connected Indicates that one or more n
66. iAMT include 86 Chapter 11 Hardware inventory information Event notification Power management Remote diagnosis and repair Hardware based isolation and recovery limit or cut off computer network access if virus like activity is detected Management Enabling the iAMT solution To configure iAMT settings 2 2 NOTE The cirl p prompt is visible only if the AMT Setup Prompt option is enabled in Computer Setup 1 Turn on or restart the computer 2 Before Windows starts up press ctrl p Lf NOTE If you do not press cirl p at the appropriate time you must repeat steps 1 and 2 to access the MEBx setup utility 3 Enter the ME password The factory setting for the password is admin The MEBx setup utility opens Use the arrow keys to navigate 4 Choose to configure Intel ME configure iAMT or change the Intel ME password 5 When you have made your selections select Exit to close the MEBx setup utility Using the MEBx setup utility menus z2 NOTE For more information on iAMT go to the Intel Web site at htip www intel com and then search for iAMT Intel ME Configuration Select To do this Intel ME State Control Disable enable the management engine Intel ME Firmware Local Update Disable enable local management of firmware updates LAN Controller Disable enable the integrated network controller Intel ME Features Control Disable enable AMT or none Intel ME Power Control Configure the
67. ing and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Z WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Cleaning a tablet PC pen and pen holder Using one of the cleaning solutions listed previously moisten a soft microfiber cloth or chamois or use an acceptable germicidal disposable wipe e To clean the pen rub the pen in an up and down motion to aid in removing dirt and debris e To clean the pen holder use a rotating motion around the opening of the pen holder Z CAUTION Do not put any fluid or material other than the pen in the pen holder The pen holder is not sealed off from some of the internal electronics of the tablet PC Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions Go to http www hp com support to download the latest versions You can also register to receive automatic update notifications when they become available Updating programs and drivers 71 Using SoftPaq Download Manager HP SoftPaq Download Manager SDM is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number Using this tool you can easily search for SoftPaqs and then downl
68. ion may look slightly different on your computer h You will hear a sound when the device has been detected 2 2 NOTE The first time you connect a USB device a message in the notification area lets you know that the device is recognized by the computer Removing a USB device Z CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 To remove a USB device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Using 1394 devices select models only IEEE 1394 is a hardware interface that connects a high speed multimedia or data storage device to the computer Scanners digital cameras and digital camcorders often require a 1394 connection Some 1394 devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions The 1394 port also supports IEEE 1394a devices Using 1394 devices select models only 41 Connecting a 1394 device CAUTION To reduce the risk of damage to a 1394 port connector use minimal force to connect the
69. lect models ONLY secrersssiekianm eee eeeeeee ann EEA Ka A a RRRA RENA 39 Inserting a SMart CAL oo cece cece ceeee cece eee ee ee eae eeeneeeeeaaaeeeeeaeeedeeaeeeceaeeseeneeeesaaeeseeeeeesnaeeees 40 Removing a smart card wiii ccccnueteedsiechedediens dea iee ie eee 40 UsmngaAlJSBdJEVICE isnad aa aa raD a Ea a E a aE e aa Ea En 40 Connecting a USB device cceceeetceceeteeeeeeeeeeeaeeeeeneeeceaaeeeeeeeeeeaeeeesaaeeeseaeeeseaaeesecaeeeeeneees 41 Removing a USB device sarson bahia itis aiden 41 Using 1394 devices select models Only sssri isnseiii ensani nnnnn Enn Kaa ANKEREN ERETNA RRAN 41 Connecting a 1394 device 0 00 eeeecceceeeeececneeeeceeeeeeeaaeeeceaaeeeeaaeeeceaaeeeecaeeeeseaeeeseaeeeeeneeeeenaeees 42 Removing a 1394 device iesirea iiaia aa i a anaki 42 Using an eSATA device select models only c cceeeceeeeeeeneeececaeeeeeeeeeeseaeeeeeeaaaeeseaeeesecneeeeseaaeeees 42 Connecting an eSATA device cceececeececeeeneeeeceeeeeeeaeeeceaeeeeeaeesecaeeeeeaaeeseaeeeseaaeeenieeeeeeaeees 43 Removing an CSATA device ce ceeeeceeeceeeeeeeeeeeeeeaaeeeecaeeeeeaaeeeeaeeeeceaaeeseaeeeeseaaeeseeeeeeaaaeeeed 43 Using a serial device Select models ONLY eceeceeeeeeeeeeeee eee eeeeeeeeeeeeeeaaeaeeeeeeteaeeeeeeeeteeeaeeeeeeeeeeeaees 44 Using optional external devices ccceccccecceeceeneeeceneeeeeeaee senses caaaeeeeeeeeeaaeeseeaeeesaeeeesaeeseeeeestiaeeeeeeeess 44 Using optional external drives ccec
70. lowing methods To exit Computer Setup menus without saving your changes Click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus Cclick the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 a ee UP Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enier Your changes go into effect when the computer restarts 22 NOTE Your password settings and se
71. lutions 82 antivirus software 63 audio functions checking 16 Automatic DriveLock password entering 61 removing 61 B battery conserving power 29 discharging 28 displaying remaining charge 28 disposing 30 low battery levels 28 replacing 30 storing 30 Battery Check 28 battery information finding 27 battery power 27 battery temperature 30 BIOS determining version 75 downloading an update 75 updating 75 Bluetooth device 2 8 boot devices enabling 78 buttons media 15 power 22 volume 16 C cables 1394 42 eSATA 43 USB 41 CardBus PC Cards 34 caring for your computer 70 changing boot order 80 checking audio functions 16 cleaning your computer 70 Computer Setup BIOS administrator password 57 DriveLock password 58 enabling bootable devices 78 navigating and selecting 73 restoring factory settings 74 setting boot order 80 setting MultiBoot Express prompt 81 computer traveling 30 89 configuring audio for HDMI 20 ExpressCards 37 PC Cards 35 connecting to existing wireless network 5 wired network 9 Connection Manager 4 connector docking 45 conservation power 29 creating a wireless connection 2 critical battery level 23 29 critical updates software 65 D deployment software 82 digital card inserting 33 removing 34 supported formats 33 Disk Cleanup software 48 Disk Defragmenter software 48 docking connector 45 drive light 49 drive media 23 DriveLock password changing 60 description 58 entering 60
72. management engine power policies iAMT Configuration Select To do this Host Name Assign a host name to the computer TCP IP Disable enable network interface or DHCP assigns an IP address if DHCP has been disabled or change the domain name Provision Model Assign enterprise or small business iAMT model Setup and Configuration Set options to control remote configuration of AMT Un Provision Reset the AMT configuration to factory defaults SOL IDE R Disable enable remote boot control to IDE diskette or CD ROM and assign a user name and password Using Intel Active Management Technology select models only 87 Select To do this Password Policy Set options to control requirements for the network password and the MEBx password Secure Firmware Update Disable enable or disable updating firmware remotely Set PRTC Set the real time clock Idle Timeout Set a time out value Change Intel ME Password Select To do this Change ME Password Change the password NOTE The default password is admin 88 Chapter11 Management A Traveling with the computer For best results follow these traveling and shipping tips Prepare the computer for traveling or shipping Back up your information Remove all discs and all external media cards such as digital cards CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information remove the media from a drive before removing
73. mmediately e Battery test This test analyzes the condition of the battery If the battery fails the test contact HP Customer Support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostics test while it is running press esc 76 Chapter 9 Computer Setup BIOS and System Diagnostics 10 MultiBoot About the boot device order As the computer starts the system attempts to boot from enabled boot devices The MultiBoot utility which is enabled at the factory controls the order in which the system selects a boot device Boot devices can include optical drives diskette drives a network interface card NIC hard drives and USB devices Boot devices contain bootable media or files that the computer needs to start and operate properly Z NOTE Some boot devices must be enabled in Computer Setup before they can be included in the boot order The factory setting is for the computer to select the boot device by searching enabled boot devices and drive bay locations in the followin
74. modes select models only on page 32 Finding additional battery information Help and Support provides the following tools and information about the battery e Battery Check tool to test battery performance e Information on calibration power management and proper care and storage to maximize battery life e Information on battery types specifications life cycles and capacity To access battery information A Select Start gt Help and Support gt Learn gt Power Plans Frequently Asked Questions Using Power Assistant select models only 27 Using Battery Check Battery Check in Help and Support provides information on the status of the battery installed in the computer To run Battery Check 1 Connect the AC adapter to the computer 2 2 NOTE The computer must be connected to external power for Battery Check to work properly 2 Select Start gt Help and Support gt Troubleshoot gt Power Thermal and Mechanical 3 Click the Power tab and then click Battery Check Battery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examination Displaying the remaining battery charge A Move the pointer over the power meter icon in the notification area at the far right of the taskbar Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power Maximum discharge time gradually decrea
75. multaneously displayed on the HDMI device To connect a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI ai 2 Connect the other end of the cable to the video device and then refer to the device manufacturer s instructions for additional information Lf NOTE For product specific instructions on switching the screen image refer to your Getting Started guide Configuring audio for HDMI To configure HDMI audio first connect an audio or video device such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers 3 Click Set Default and then click OK 20 Chapter3 Multimedia Intel Wireless Display select models only Intel Wireless Display allows you to share your computer content wirelessly on your TV To experience wireless display a wireless TV adapter purchased separately is required Content that asserts output
76. neenens 89 1 Introduction This guide contains general information about HP notebook computers YPNOTE Some of the features described in this guide may not be available on your computer Finding more information about your new computer The following user guides and reference material are provided with your computer either in print on the computer hard drive or on an optical disc or SD Card e Setup Instructions poster Guides you through setting up your computer and turning it on The poster is included in the box with the computer v NOTE Refer to the poster for the location of your user guides and reference material e Getting Started Contains information about your computer including product specific features backup and recovery maintenance and specifications e Help and Support Contains information about the operating system drivers troubleshooting tools and technical support To access Help and Support select Start gt Help and Support For country or region specific support go to htip www hp com support select your country or region and follow the on screen instructions e Safety amp Comfort Guide Describes proper workstation setup and proper posture health and work habits for computer users It also provides important electrical and mechanical safety information To access this guide select Start gt Help and Support gt User Guides This guide is also available on the Web at hitp www
77. nier Read the warning To continue select YES To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enier Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select Security gt Automatic DriveLock and then press enter Use a pointing device or the arrow keys to select an internal hard drive and then press enter Using passwords 61 5 Use a pointing device or the arrow keys to select Disable protection 6 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enier 62 Chapter 7 Security Using antivirus software When you use the computer to access e mail a network or the Internet you potentially expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses des
78. nsert must be removed before you can insert a PC Card 1 Press the PC Card eject button 1 This action extends the button into position for releasing the insert 2 Press the PC Card eject button again to release the insert 3 Pull the insert out of the slot 2 a o 1 Hold the card label side up with the connectors facing the computer To insert a PC Card 2 Insert the card into the PC Card slot and then press in on the card until it is firmly seated You will hear a sound when the card has been detected and a menu of available options may be displayed 2 2 NOTE The first time you connect a PC Card a message in the notification area lets you know that the device is recognized by the computer 36 Chapter5 External cards and devices vf NOTE To conserve power stop or remove a PC Card when it is not in use Removing a PC Card Z CAUTION To reduce the risk of loss of data or an unresponsive system stop a PC Card before removing it 1 Save your information and close all programs associated with the PC Card 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Release and remove the PC Card a Press the PC Card eject button 1 This action extends the button into position for releasing the PC Card b Press the PC Card eject button again to release the PC Card c Pull the PC Card 2 out of t
79. nternet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task that you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall 64 Chapter 7 Security Installing critical security updates Z CAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert Updates to the operating system and other software may have become available after the computer left the factory To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft Web site and through the updates link in Help and Support Installing critical security updates 65 Using HP ProtectTools Security Manager select models only HP ProtectTools Security Manager software is preinstalled on select computer models This software can be accessed through Windows Control Panel It provides security features that help protect against unauthorized access to the computer networks and critical data For more information refer to the
80. oad and unpack them SoftPaq Download Manager works by reading and downloading from the HP FTP site a published database file containing computer model and SoftPaq information SoftPaq Download Manager allows you to specify one or more computer models to determine which SoftPagqs are available for download SoftPaq Download Manager checks the HP FTP site for updates to the database and software If updates are found they are downloaded and applied automatically SoftPaq Download Manager is available on the HP Web site To use SoftPaq Download Manager to download SoftPaqs you must first download and install the program Go to the HP Web site at http www hp com go sdm and follow the instructions to download and install SoftPaq Download Manager To download SoftPaqs 1 Select Start gt All Programs gt HP Software Setup gt HP SoftPaq Download Manager 2 When SoftPaq Download Manager opens for the first time a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models Select Show software for all supported models If you have used HP SoftPaq Download Manager previously go to Step 3 a Select your operating system and language filters in the Configuration Options window The filters limit the number of options that are listed in the Product Catalog pane For example if only Windows 7 Professional is selected in the operating system filter the only
81. omplete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions YZNOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics e Start up test This test analyzes the main computer components that are required to start the computer e Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules i
82. omputer remains briefly in the Sleep state and then shuts down and loses any unsaved information Resolving a low battery level Resolving a low battery level when external power is available A Connect one of the following devices e AC adapter e Optional docking or expansion device e Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1 Turn off the computer or initiate Hibernation 2 Replace the discharged battery with a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available e Initiate Hibernation e Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Conserving battery power e Select low power use settings through Power Options in Windows Control Panel e Turn off wireless and LAN connections and exit modem applications when you are not using them e Disconnect unused external devices that are not plugged into an external power source e Stop disable or remove any external media cards that you are not using Using battery power 29 e Decrease screen brightness e Before you lea
83. ons is displayed You can choose to manually search for and connect to a network or to create a new network connection Windows Vista Be sure that the WLAN device is on Refer to Turning wireless devices on or off on page 4 Select Start gt Connect to Select your WLAN from the list e __ If the network is unsecured a warning is displayed Click Connect Anyway to accept the warning and complete the connection e If the network is a security enabled WLAN you are prompted to enter a network security code Type the code and then click Connect to complete the connection Z NOTE If no WLANs are listed you may be out of range of a wireless router or access point NOTE If you do not see the WLAN you want to connect to click Show all connections A list of available networks is displayed You can choose to connect to an existing network or you can create a new network connection After the connection is made you can place the mouse pointer over the network icon in the notification area at the far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using a WLAN 5 Setting up anew WLAN Required equipment e A broadband modem either DSL or cable purchased separately 1 and high
84. ons poster provided in the computer box External AC power is supplied through an approved AC adapter or an optional docking or expansion device Z WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions Z WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a CD a DVD or a BD select models only e When running Disk Defragmenter e When performing a backup or recovery 30 Chapter 4 Power management When you connect the computer to external AC power the following events occur e The battery begins to charge e Ifthe computer is turned on the power meter icon in the notification area changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness is automatically decreased to save battery life Using external AC power 31 Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut
85. operating system that is displayed in the Product Catalog is Windows 7 Professional b To add other operating systems change the filter settings in the Configuration Options window Refer to the HP SoftPaq Download Manager software Help for more information 3 Inthe left pane click the plus sign to expand the model list and then select the model or models of the products you want to update 4 Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected computer 5 Select from the list of available SoftPaqs and then click Download Only if you have many SoftPags to download because the SoftPaq selection and Internet connection speed determine how long the download process will take If you want to download only one or two SoftPaqs and have a high speed Internet connection click Download amp Unpack 6 Right click Install SoftPaq in the SoftPaq Download Manager software to install the selected SoftPaqs on the computer 72 Chapter 8 Maintenance 9 Computer Setup BIOS and System Diagnostics Using Computer Setup Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory NOTE Use extreme care when making
86. ord sound e Download music from the Internet e Create multimedia presentations e Transmit sound and images with instant messaging programs e Stream radio programs e Create burn audio CDs using the installed optical drive select models only or on an optional external optical drive purchased separately Using the media activity controls 15 Adjusting the volume Depending on your computer model you can adjust the volume using the following e Volume buttons e Volume hotkeys specific keys pressed in combination with the fn key e Volume keys Z WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices 2 2 NOTE Volume can also be controlled through the operating system and some programs NOTE Refer to the Getting Started guide for information on what type of volume controls your computer has Checking audio functions on the computer 22 NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise Windows 7 To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button
87. ots VENOTE You may need the HP Mobile Broadband Module serial number to activate mobile broadband service Refer to the Getting Started guide for the location of the serial number Some mobile network service providers require the use of a subscriber identity module SIM A SIM contains basic information about you or your computer such as a personal identification number PIN as well as network information Some computers include a preinstalled SIM If the SIM is not preinstalled it may be included with the HP Mobile Broadband information provided with your computer or it may be provided separately by the mobile network service provider For information on inserting and removing the SIM refer to Inserting a SIM on page 7 and Removing a SIM on page 8 For information on HP Mobile Broadband and how to activate service with a preferred mobile network service provider refer to the HP Mobile Broadband information included with your computer For additional information see the HP Web site at http www hp com go mobilebroadband U S only Inserting a SIM z2 NOTE To identify the SIM slot location refer to the Getting Started guide 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power
88. out setting a Windows administrator password or a Windows user password select Start gt Help and Support Chapter 7 Security Setting passwords in Computer Setup Password Function BIOS administrator password Protects access to Computer Setup DriveLock master password Protects access to the internal hard drive that is protected by DriveLock It is also used to remove DriveLock protection This password is set under DriveLock Passwords during the enable process DriveLock user password Protects access to the internal hard drive that is protected by DriveLock and is set under DriveLock Passwords during the enable process TPM embedded security password When enabled as a BIOS administrator password protects access to the computer contents when the computer turns on restarts or exits Hibernation This password requires the optional embedded security chip to support this security feature For details about each of these passwords refer to the following topics Managing a BIOS administrator password To set change or delete this password follow these steps Setting a new BIOS administrator password 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select Security gt Setup BIOS Administrator Password and then pr
89. ows 7 Select Start gt Control Panel gt System and Security gt Power Options e Windows Vista Select Start gt Control Panel gt System and Maintenance gt Power Options Selecting a different power plan 24 Use any of the following methods e Click the power meter icon in the notification area and then select a power plan from the list e Windows 7 Select Start gt Control Panel gt System and Security gt Power Options and then select an item from the list Windows Vista Select Start gt Control Panel gt System and Maintenance gt Power Options and then select an item from the list Chapter 4 Power management Customizing power plans Windows 7 1 Click the power meter icon in the notification area and then click More power options or Select Start gt Control Panel gt System and Security gt Power Options 2 Select a power plan and then click Change plan settings 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and make your changes Windows Vista 1 Click the power meter icon in the notification area and then click More power options or Select Start gt Control Panel gt System and Maintenance gt Power Options 2 Select a power plan and then click Change plan settings 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and make your changes Setting password p
90. p the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation Lf NOTE Because solid state drives SSD lack moving parts HP 3D DriveGuard is unnecessary NOTE Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP 3D DriveGuard Hard drives installed in optional docking devices or connected to USB ports are not protected by HP 3D DriveGuard For more information refer to the HP 3D DriveGuard software Help Identifying HP 3D DriveGuard status The drive light on the computer changes color to show that a drive in the primary hard drive bay or a drive in the secondary hard drive bay select models only is parked To determine whether drives are currently protected or whether a drive is parked use the icon in the notification area at the far right of the taskbar e If the software is enabled a green check mark is superimposed over the hard drive icon e If the software is disabled a red X is superimposed over the hard drive icon e Ifthe drives are parked a yellow moon is superimposed over the hard drive icon If the icon in the notification area is not enabled follow these steps to enable it 1 Select Start gt Control Panel gt Hardware and Sound gt HP 3D DriveGuard LZ NOTE If prompted by User Account Control click Yes
91. pport Using smart cards select models only 39 Inserting a smart card 1 Hold the card label side up and gently slide the card into the smart card reader until the card is seated SC 2 Follow the on screen instructions for logging on to the computer using the smart card PIN Removing a smart card A Grasp the edge of the smart card and then pull it out of the smart card reader Using a USB device Universal Serial Bus USB is a hardware interface that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Some USB devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s Web site The computer has at least 1 USB port that supports USB 1 0 1 1 2 0 or 3 0 devices Your computer may also have a powered USB port that provides power to an external device if it is used with a powered USB cable An optional docking device or USB hub provides additional USB ports that can be used with the computer 40 Chapter5 External cards and devices Connecting a USB device Z CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device A Connect the USB cable for the device to the USB port NOTE The following illustrat
92. r Use the arrow keys to select the hard drive you want to protect and then press enter Read the warning To continue select YES When prompted type a master password and then press enter When prompted type the master password again to confirm and then press enter When prompted type a user password and then press enter When prompted type the user password again to confirm and then press enter To confirm DriveLock protection on the drive you have selected type DriveLock in the confirmation field and then press enter 22 NOTE The DriveLock confirmation is case sensitive 11 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Using passwords 59 Entering a DriveLock password Be sure that the hard drive is inserted into the computer not into an optional docking device or external MultiBay At the DriveLock Password prompt type your user or master password using the same kind of keys you used to set the password and then press enter After 2 incorrect attempts to enter the password you must shut down the computer and try again Changing a DriveLock password To change a DriveLock password in Computer Setup follow these steps T o MND wo Turn on the comput
93. r Altiris select models only HP Client Manager for Altiris integrates Intelligent Manageability technology into Altiris software HP Client Manager for Altiris provides superior hardware management capabilities for HP devices e Detailed views of hardware inventory for asset management e System Checkup monitoring and diagnostics e Web accessible reporting of business critical details such as thermal warnings and memory alerts e Remote updating of system software such as device drivers and the system BIOS NOTE Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software purchased separately When HP Client Manager for Altiris installed on a client computer is used with Altiris Solutions software installed on an administrator computer HP Client Manager for Altiris provides increased management functionality and centralized hardware management of client devices for the following IT life cycle areas e Inventory and asset management Software license compliance Computer tracking and reporting o Computer lease contract information and fixed asset tracking e System software deployment and migration Windows migration System deployment Personality personal user settings migration Using Client Management Solutions 83 e Help desk and problem resolution o Management of help desk tickets Remote troubleshooting Remote problem resolution
94. removing 60 setting 59 drivers 35 drives boot order 77 external 44 handling 47 hard 44 optical 45 using 48 E electrostatic discharge 92 eSATA cable connecting 43 eSATA devices connecting 43 defined 42 removing 43 existing wireless network connecting to 5 expansion port 45 Index 93 ExpressCard configuring 37 defined 37 inserting 38 removing 39 removing insert 38 external AC power using 30 external devices 44 external drive 44 external monitor port 19 F finding more information 1 fingerprint reader 68 firewall software 6 64 G GPS 8 graphics modes switching 32 H hard drive external 44 HP 3D DriveGuard 49 HDMI configuring audio 20 HDMI port connecting 20 Hibernation exiting 23 initiated during critical battery level 29 initiating 23 high definition devices connecting 20 21 hotkeys media 15 HP 3D DriveGuard 49 HP Client Configuration Manager 83 85 HP Client Manager for Altiris 83 HP Connection Manager 4 HP Mobile Broadband Module 7 HP ProtectTools Security Manager 66 HP System Software Manager 83 85 HP USB Ethernet Adapter connecting 13 hubs 40 94 Index l icons network 2 wireless 2 image computer 82 Intel Centrino Pro technology 87 Intel Wireless Display 21 Internet connection setup 6 J Java Card defined 39 inserting 40 removing 40 K keys media 15 volume 16 L legacy support USB 73 lights drive 49 local area network LAN cable required 13 conne
95. rotection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps Windows 7 1 Select Start gt Control Panel gt System and Security gt Power Options 2 Inthe left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Click Save changes Windows Vista 1 Select Start gt Control Panel gt System and Maintenance gt Power Options 2 Inthe left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable Setting power options 25 4 Click Require a password recommended 5 Click Save changes 26 Chapter 4 Power management Using Power Assistant select models only Power Assistant allows you to configure system settings to optimize your computer s power consumption and battery charge Power Assistant provides tools and information to help you make informed decisions on power management e Power consumption predictions in hypothetical system configurations e Predefined power profiles e Usage details and graphs showing power consumption trends over
96. s or entire populations of computers for deployment and maintenance of software and content according to policies e Provision and manage operating systems applications and content on distributed computers from any location e Integrate CCM with help desks and other system management tools for seamless operations e Leverage a common infrastructure for management of software and content on standard computing devices across any network for all enterprise users e Scale to meet enterprise needs HP SSM System Software Manager HP SSM lets you remotely update system level software on multiple systems simultaneously When executed on a client computer SSM detects versions of both hardware and software and then updates designated software from a central repository known as a file store Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD To download the SSM utility or to obtain more information on SSM see the HP Web site at htto www hp com go ssm English only Using Client Management Solutions 85 Using Intel Active Management Technology select models only Intel Active Management Technology iAMT allows discovery repair and protection of networked computing assets With iAMT computers can be managed whether they are on or off The iAMT solution is available on computers with Intel Centrino with vPro mobile technology Features of
97. seaaeeseeeeessaeeteenees 20 Intel Wireless Display Select Models only c ceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 21 4 Power mansgeMieni nee ee ee een ee ee ee ee ee ee ee ee eee 22 Shutting Gown the computer ccccceeeeeeceeceeeeeeeeeeceaeeeeeeaeseneeeceaaeseaeeesaaaeseaaeeceeaeseeaaeesscaeeeeaeseeaeees 22 Setting POWSM OPTIONS ssis aaae aaa E aaia aeae EAA kada erences 23 Using power saving states 0 2 eeeceeceeceeeneeceeeeeeeeeeeceeeeeseaaeeseeeeeeeaaeeseeeeeesaeeeseaeeessnaaeeeenes 23 Initiating and exiting Sleep 0 2 eeeeeeeeeeeeeeceeeeeeeeeeeeeeeeeeeeeaaeeeseaeeeseeeeesiaeeeee 23 Initiating and exiting HiDernation occ eee eeeeee eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeees 23 Using the power meter cccccccceeceeeeeeeeceeeeeneeeceaaeeeeeaeeeseaaeeeaeeeceaaeeeseeeeseaaeesseneeeseaaeseeasees 24 Using power plans sissie taidon ede ed indies reared aE 24 Viewing the Current power plan ses eee eeceeee cee encee eee eeeeaeeeeeeeeeaeeeeeeeeaaeeeeeeeeaaas 24 Selecting a different power plan c cceceeeeeeeceeeeeeeeecaeeeeeaeeseeaeeeeeaaeeessaeeeteneees 24 Customizing power plans ccccceeeceeeeeeeeeeeeeeeeeeeaaeeesaaeeeeeeeeeseaaeeessaeeeteneees 25 Setting password protection ON wakeup cceceeeeeeeeeeeeeeeeeeeeeeaaeeeeaaeeseeeeeeesaeeeseeaeeetennes 25 Using Power Assistant Select models only cccccceeeeeeceeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeaaeeeseaaaeeseeieeeeeeneees 27 Using battery
98. ses as the battery storage capacity naturally degrades Tips for maximizing battery discharge time e Lower the brightness on the display e Remove the battery from the computer when it is not being used or charged e Store the battery in a cool dry location e Select the Power saver setting in Power Options Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels 28 When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery light select models only indicates a low or critical battery level 2 2 NOTE For additional information about the battery light refer to the Getting Started guide e The power meter icon in the notification area shows a low or critical battery notification Chapter 4 Power management 2 2 NOTE For additional information about the power meter refer to Using the power meter on page 24 The computer takes the following actions for a critical battery level e f Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation e f Hibernation is disabled and the computer is on or in the Sleep state the c
99. surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents AD MEARE GRU RRC TROD N cis snes 5s ccces scat dacent 555s cacpks syspaccentaaeoasasesaynineenasauoeianeue auuedsienssspoitaaieausoelsene pope eo ono 1 Finding more information about your MEW COMPUTED cecceeeeceeeeeeeeeeeeeeeeeaeeeseneeeesaaaeeseeeeeeeeeaeeeeaas 1 2 Networking select Models Only siniccssccscccccssectecsccssceetecnsinssicacae tasctscnsacscessaceisnaeatassaisissoccsetnent tsanssdesuaacaddncenian 2 Creating a wireless CONNECTION ecccecceeceeeecee eee eeeeeeeea aces eaaeeeeeeeeeeeeaaeeeceaeeeegeeeeesaaaeesecaeeseeneeeeeniaaeeees 2 Identifying wireless and network status ICONS cccccceceeeeeeeeeeeeecaeeeeeneeeeceaeeeeeneeestaaeeeeaes 2 Turning wireless devices on OF Off cecceeeseseeeeeceeeeeeeeeeeeeeaeeeceaaeeseeeeeeeeaaeeeseaaeeeeeneeeeseaeees 4 Using HP Connection Manager select models Only cccecceeeeeeceeeeeeeeeeeeeeeeeeeeeenaeeees 4 Using operating system controls ccceecceeceeeeeeeeeeeeeeaeeeeaeeeceeaeeeseaeeeeeeeeeeeaaeeseeeeeesaaeeeeneee 4 usinga WLAN esitare saige aaaea aeaaaee aadar be EE AEAEE SOEREN 5 Connecting to an existing WLAN c cccceecececeeeeeeeeeeeec
100. t All Programs gt HP gt HP Connection Manager For more information refer to the HP Connection Manager software Help Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls A Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center For more information select Start gt Help and Support Chapter 2 Networking select models only Using a WLAN A wireless connection connects the computer to Wi Fi networks or WLANs A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point Connecting to an existing WLAN Windows 7 1 2 3 4 Be sure that the WLAN device is on Refer to Turning wireless devices on or off on page 4 Click the network icon in the notification area at the far right of the taskbar Select your WLAN from the list Click Connect If the network is a security enabled WLAN you are prompted to enter a network security code Type the code and then click OK to complete the connection NOTE If no WLANs are listed you may be out of range of a wireless router or access point NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of opti
101. ta and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Wireless encryption Wi Fi Protected Access WPA uses security settings to encrypt and decrypt data transmitted over the network WPA uses Temporal Key Integrity Protocol TKIP to dynamically generate a new key for every packet It also generates different sets of keys for each computer on the network Roaming to another network When you move your computer within range of another WLAN Windows attempts to connect to that network If the attempt is successful your computer is automatically connected to the new network If 6 Chapter 2 Networking select models only Windows does not recognize the new network follow the same procedure you used initially to connect to your WLAN Using HP Mobile Broadband select models only HP Mobile Broadband enables your computer to use wireless wide area networks WWANSs to access the Internet from more places and over larger areas than it can by using WLANs Using HP Mobile Broadband requires a network service provider which in most cases is a mobile phone network provider When used with mobile network provider service HP Mobile Broadband gives you the freedom to stay connected to the Internet send e mail or connect to your corporate network whether you are on the road or outside the range of Wi Fi hotsp
102. teneees 68 Locating the fingerprint reader sirere reems endang E ER EERROR 68 8 uF es 1 1 3 scn E E NNN 69 Cleaning yor COMPUTER eecsssttevdentsesacecsensdaanguneticnsyete e aa EA aA ARTEA AE KAARE EEE AAAA ERAL NEEE 70 Cleaning Prod CtS esirin rarita pininana naaa aea aiiai dede ieai 70 viii Cleaning procedures eeccececeeceeeeeececaeeeeeeeeccaeeecaeeeeaeeeceaaeseeaeeeseaaeessaeeessaaeesseneeessaeeseeneees 70 Cleaning the displayi ninina a aia aa 70 Cleaning the sides and Cover esssssssssesssesssiisriiesrirststnnsstnnstnnnnnnnsnnnnsnnnssnnn 70 Cleaning the TouchPad and keyboard cc cccceeceececeeeeseneeeeecaeeeeeneeeeeeaaeesenas 71 Cleaning a tablet PC pen and pen holder cccccceeeeeeeeeeeeeneeeeeecaeeeeeteeeeetenes 71 Updating programs and drivers 0 ccccecscceceeeeeeeeeeeeeeeaaeeeeeeeeeeeaeeeeeeeeesaaaeesecaeeeesaaeeseceeeessaeeeseueeesiaaeees 71 Using SoftPaq Download Manager seessssseessssessseeessisssitnsstrntstnnsttnntstintstttnnttnustnntsttnnsstnnssnnnsnn nennen 72 9 Computer Setup BIOS and System Diagnostics ssa nsssnnennnnnnnnnnnenunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nanena nn 73 Using Computer SOUP ssia an gaada aaa kaeda aaa Rataan K AERD aAA aaaeeeneedagdeees 73 Starting Computer Setup c ccccecceeeeeeeeeeeeneeeeeaaeeeeeaeeseseeeeesaaeeeeseaaeesseneeeseeaaeesseeeeeeees 73 Navigating and selecting in Computer Setup cceeeeeeceeeeceeeeeeeeeeseae
103. the drive from a drive bay and before shipping storing or traveling with a drive o Turn off and then disconnect all external devices Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your bags A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives In flight computer use is at the discretion of the airline If you plan to use the computer during a flight check with the airline in advance If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device or an HP Mobile Broadband Module installed such as an 802 1 1b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in 89 hazardous locations If you are uncertain of th
104. time To start Power Assistant when Windows is running A Select Start gt All Programs gt HP gt HP Power Assistant or Press fn f6 select models only For more information about using configuring and managing Power Assistant refer to the Power Assistant software Help Using battery power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP The computer runs on battery power whenever it is not plugged into external AC power Computer battery life varies depending on power management settings running programs display brightness external devices connected to the computer and other factors Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage If the computer contains a charged battery and is running on external AC power the computer automatically switches to battery power if the AC adapter is disconnected from the computer or an AC power loss occurs z2 NOTE When you disconnect AC power the display brightness is automatically decreased to save battery life For information on increasing or decreasing display brightness refer to the Getting Started guide Select computer models can switch between graphic modes to increase battery life For more information refer to Switching between graphics
105. troy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer and may include a trial offer It is strongly recommended that you upgrade the trial offer or purchase the antivirus program of your choice in order to fully protect your computer For more information about computer viruses type viruses in the Search box in Help and Support Using antivirus software 63 Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be a software program you install on your computer and or network or it can be a solution made up of both hardware and software There are two types of firewalls to consider e __ Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Your computer or networking equipment may already have a firewall installed If not firewall software solutions are available 2 2 NOTE Under some circumstances a firewall can block access to I
106. ve ecccceeeceeeeeeeeeeeeeeeeeeeeeeceeeeseaeeesecaeeeteneeeesiaaeeseeas 50 Inserting an Optical CISC sorses a a 50 Tray load ennan a ape ee ee 50 DIOL eTe e E A A E edilaiededdaeeeieieas 51 Removing an optical CISC srscsa naa a TOREA 51 Tray load sormiaan E EA Rd ee 51 When the disc tray opens normally cccccceeeeeeeeeeeeeeeeeseeeeeeeaees 52 When the disc tray fails to open normally s es 52 Slot load msie idseenna ie ein Ruhl 53 Sharing optical Arives ceccccccceeececcceeececaeeeeeeeeeeceaaeeeceaaaeeeeaaeeseeeeeeeesaaaeeseeaeeeseeeeeesenaeees 54 Using RAID Select models only cccccececeeeeeneeeceeeeeeeaeeeeeeeeeecaaeeeeeeeeeeaaeeeeeaeeesaeseseaaeeseeeeeeaeeeeneeess 54 Fes MIN E A E aa Senne EA E E A E edd ce ee 55 Protecting the computer ccccccceeeceeeeeeeeeeeceeeeeeeeeeeceaaeeseeeeeeseaaaeesaaeesegeaeeeeaeeeseeaeeesnaaeeseeneeeseeaaeeeeaas 55 USING passWOrdS visiini anaiei iE A ia et i A EEA Ea aaa ENE 56 Setting passwords in WINdOWS ccccceeceeceeeeneeeeeceeeseeaeeeeeaaeeeeeaeeeeseaeeeesaeeeteneeeesnaeeteaas 56 Setting passwords in Computer Setup cccccceeceeeeeeeeeeeeeeeeeeeaeeeeccaeeesecaeeeseeneeeeeenees 57 Managing a BIOS administrator password cccceeeeeeeeceeeeteceeeeeeeeeeeeseaaeeeseaaeeeseaeeesenaeees 57 Entering a BIOS administrator password 0 ccccccceeeeeeeeeeeeeseeeeeeeteeeeeeetaaeees 58 Managing a Computer Setup DriveLock password
107. ve a password must be entered to access the drive The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords 58 Chapter 7 Security To apply DriveLock protection to an internal hard drive a user password and a master password must be set in Computer Setup Note the following considerations about using DriveLock protection After DriveLock protection is applied to a hard drive the hard drive can be accessed only by entering either the user password or the master password The owner of the user password should be the day to day user of the protected hard drive The owner of the master password may be either a system administrator or the day to day user The user password and the master password can be identical You can delete a user password or master password only by removing DriveLock protection from the drive DriveLock protection can be removed from the drive only with the master password Setting a DriveLock password To set a DriveLock password in Computer Setup follow these steps 1 o ONO wo Turn on the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Computer Setup Use a pointing device or the arrow keys to select Security gt DriveLock Passwords and then press enter Use a pointing device to click the hard drive you want to protect o
108. ve your work initiate Sleep or Hibernation or shut down the computer Storing a battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately To prolong the charge of a stored battery place it in a cool dry place 2 2 NOTE A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery Z WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water Refer to the Regulatory Safety and Environmental Notices for proper battery disposal Replacing the battery In Windows 7 Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP Web site for more information about ordering a replacement battery Using external AC power 2 2 NOTE For information on connecting to AC power refer to the Setup Instructi
109. void exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives Handling drives 47 Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer files on the hard drive become fragmented Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently NOTE Itis not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision Depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete You may want to set it to run during the night or at another time when you do not need access to your computer HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your

HP Notebook LQ322AV User's Manual

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