HP MP9 Hardware Reference Manual
Contents
1. Ap Hardware Reference Guide HP MP9 Model 9000 Digital Signage Player Copyright 2014 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of the Microsoft group of companies The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2014 Document part number 757377 001 Product Notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows 8 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See hitp www microsoft com for details This computer may require upgraded and or separately purchased hardware and or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality See http windows microsott com en us windows7 get know windows 7 for details Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be b2. depending on how the SODIMMs are installed e The system will operate in single channel mode if the SODIMM sockets are populated in one channel only e The system will operate in a higher pertorming dual channel mode if the memory capacity of the SODIMM in Channel A is equal to the memory capacity of the SODIMM in Channel B e The system will operate in flex mode if the memory capacity of the SODIMM in Channel A is not equal to the memory capacity of the SODIMM in Channel B In flex mode the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel If one channel will have more memory than the other the larger amount should be assigned to channel A e In any mode the maximum operational speed is determined by the slowest SODIMM in the system Installing additional memory 13 Installing SODIMMs 14 CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board The memory module sockets have gold plated metal contacts When upgrading the memory it is important to use memory modules wi
3. active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Ifthe computer is on a stand remove the computer from the stand 6 Remove the computer access panel 7 Disconnect the hard drive power cable 1 and data cable 2 from the system board Removing and replacing a hard drive 9 8 Pull the release lever next to the rear of the hard drive outward 1 While pulling the release lever out slide the drive back until it stops then lift the drive up and out of the bay 2 9 To install a hard drive you must transfer the silver and blue isolation mounting guide screws from the old hard drive to the new hard drive 10 Transfer the drive cables from the old drive to the new drive 10 Chapter 2 Hardware upgrades 11 Align the guide screws with the slots on the chassis drive cage press the hard drive down into the bay then slide it forward until it stops and locks in place 13 Replace the access panel 14 If the computer was on a stand replace the stand 15 Reconnect the power cord and turn on the computer 16 Lock any security devices that were disengaged when the access panel was removed Removing and replacing a hard drive 11 Installing additional memory The computer comes with double data rate 3 synchronous dynamic random access memory DDR3 SDRAM small outline dual inline memory modules SODIMMs SODIMMs The memory sockets on the
4. computer with the access panel or any of the expansion card slot covers removed Do not stack computers on top of each other or place computers so near each other that they are subject to each other s re circulated or preheated air If the computer is to be operated within a separate enclosure intake and exhaust ventilation must be provided on the enclosure and the same operating guidelines listed above will still apply Keep liquids away from the computer and keyboard Never cover the ventilation slots on the monitor with any type of material Install or enable power management functions of the operating system or other software including sleep states Turn off the computer before you do either of the following o Wipe the exterior of the computer with a soft damp cloth as needed Using cleaning products may discolor or damage the finish o Occasionally clean the air vents on all vented sides of the computer Lint dust and other foreign matter can block the vents and limit the airflow Computer operating guidelines and routine care 23 Shipping preparation Follow these suggestions when preparing to ship the computer 1 Back up the hard drive files to an external storage device Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit Ea NOTE The hard drive locks automatically when the system power is turned off Remove and store all removable media Turn off the com
5. that make it easy to upgrade and service No tools are needed for most of the installation procedures described in this chapter Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions cautions and warnings in this guide N WARNING To reduce the risk of personal injury from electrical shock hot surfaces or fire Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching Do not plug telecommunications or telephone connectors into the network interface controller NIC receptacles Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord in a grounded earthed outlet that is easily accessible at all times To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at hito www hp com ergo WARNING Energized and moving parts inside Disconnect power to the equipment before removing the enclosure Replace and secure the enclosure before re energizing the equipment CAUTION Static electricity can damage the electrical components of the computer or optional equipment Before beginning these procedures ensure that you are discharged of static electr
6. assis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps toestraps or bootstraps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact an HP authorized dealer reseller or service provider Ee NOTE For more information on static electricity contact an HP authorized dealer reseller or service provider 22 Appendix A Electrostatic discharge B Computer operating guidelines routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold Operate the computer on a sturdy level surface Leave a 10 2 cm 4 inch clearance on all vented sides of the computer and above the monitor to permit the required airflow Never restrict the airflow into the computer by blocking any vents or air intakes Do not place the keyboard with the keyboard feet down directly against the front of the desktop unit as this also restricts airtlow Never operate the
7. computer access panel 9 Plug in the computer and turn on power to the computer 10 Reset the date and time your passwords and any special system setups using Computer Setup 11 Lock any security devices that were disengaged when the computer access panel was removed 20 Chapter 2 Hardware upgrades Installing a security lock The security locks displayed below and on the following pages can be used to secure the computer Cable lock Padlock Installing a security lock 21 A Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device Preventing electrostatic damage To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static tree workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer ch
8. fig taaurudeaustene desu qusepan andigs eGhuomnetchioriedemdteatincauaedies 4 Womar and Caio ante eee eet nttns te ees men E ee en nee ee ene eee ee 4 Conneching Me pawer Cora scissor enyek ir mest o e OE REE EAEE E EPEN E E EEEE 5 Removing the computer access panel nsaricrageccreeudenatnedde dt nceanasbonnieiadiemonedaiatinasdientawataiciedeeaddasubondes 6 Replacing the computer access panel sxngecesccnciacivnacatankticielonmeteanceontelandscvadan WlbandatieMeieeitecaioaddaseaeete 7 Changing from desktop to tower configuration ssssssssnnssssssiisrssssrinersssssrrnrsssresrrrrsssrrrrressrrren 7 Removing and replacing a hard drive scencceccavenadecnaiendsataindinasdaenndasmmiacatinastiientarnhcenhitemepindemsdadiendancaits 9 Installing additional memory a serra sseteqetaritaionadsteneete g tenie eenscuiana te cocvateniattanteadeaaanateneasenenceretaaielanecen 12 SII N ergata ta see e se EE N A A TAT 12 DDR SDRAM SOD IIIS srisssrananinini reinen r en aE E EATE E eE 12 Populating SODIMM SOCKEi E ssia ene eee E E eee 13 Tees Coll tae ies D E E AA A E O A A ae 14 Replacing WS OEY ecinenta vo crsscectormanqrteseiesenautas sacdsonttaeniedunciem ames daeae nciatiea EEEE EE ERE OEE EREEREER 17 IST CMTC Ce SEC URI OCK asrep iriran EEE EEEE EEE E EE EEEE EE EFE 21 65 0 28 ole E E A E AE AA E A E N 21 eiel Ere PEE E T E E T E E E E E E 21 Appendix A Electrostatic discharge oesossesossesosscsosssssesssocsceoessessssesssoesse
9. icity by briefly touching a grounded metal object See Electrostatic discharge on page 22 for more information When the computer is plugged into an AC power source voltage is always applied to the system board You must disconnect the power cord from the power source before opening the computer to prevent damage to internal components Chapter 2 Hardware upgrades Connecting the power cord When connecting the power supply it is important to follow the steps below to ensure the power cord does not pull free from the computer 1 Plug the female end of the power cord into the power supply brick 1 2 Connect the other end of the power cord to an electrical outlet 2 3 Connect the round end of the power supply cord to the power supply connector on the rear of the computer 3 4 Route the power cord through the retainer clip to prevent the cord from becoming disconnected from the computer 4 5 Bundle any excess power cord with the supplied strap 5 N CAUTION Failure to secure the power cable with the retainer clip may result in the power cord becoming disconnected and loss of data Connecting the power cord Removing the computer access panel To access internal components you must remove the access panel 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as a USB flash drive trom the computer 3 Turn off the computer properly through the operati
10. movable media such as a USB flash drive trom the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel Replacing the battery 17 6 Locate the battery and battery holder on the system board 7 Depending on the type of battery holder on the system board complete the following instructions to replace the battery NOTE You may need to use a small tool such as tweezers or needle nose pliers to remove and replace the battery Type 1 a Pull back on the clip 1 that is holding the battery in place and lift the battery out of the holder 2 18 Chapter 2 Hardware upgrades b Pull back on the clip 1 and slide the replacement battery down into the holder 2 Type 2 a Push the battery toward the outside of the chassis to release it from the holder and lift it out b Lower the battery so that is next to the holder then push it into the holder Replacing the battery 19 EY NOTE After the battery has been replaced use the following steps to complete this procedure 8 Replace the
11. ng system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices N CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer If the computer is on a stand remove the computer from the stand and lay the computer down Loosen the thumbscrew on the rear of the computer 1 then slide the panel forward and lift if off the computer 2 6 Chapter 2 Hardware upgrades Replacing the computer access panel Place the panel on the computer then slide it back 1 and tighten the thumbscrew 2 to secure the panel in place Changing from desktop to tower configuration The computer can be used in a tower orientation with an optional tower stand that can be purchased from HP 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as a USB flash drive from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices N CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the powe
12. nnector 3 USB 3 0 Port 6 Headphone Connector NOTE The USB 3 0 Port Charging also provides current to charge a device such as a Smart Phone The charging current is available whenever the power cord is plugged into the system even when the system is off NOTE When a device is plugged into the Microphone Headphone Connector a dialog box will pop up asking if you want to use the connector for a microphone Line In device or a headphone You can reconfigure the connector at any time by double clicking the Audio Manager icon in the Windows taskbar NOTE The Power On Light is normally white when the power is on If it is flashing red there is a problem with the computer and it is displaying a diagnostic code Refer to the Maintenance and Service Guide to interpret the code Chapter 1 Product features Rear panel components MP9 Digital Signage Player 1 _ DisplayPort Monitor Connectors 4 USB 3 0 Ports blue D 2 VGA Monitor Connector 5 T RJ 45 Network Connector 3 a_ Line Out Connector for powered audio devices 6 Power Cord Connector 3 gt g reen Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer Keep these numbers available for use when contacting customer service for assistance Rear panel components MP9 Digital Signage Player 3 4 2 Hardware upgrades Serviceability features The computer includes features
13. nt to the battery originally installed in the computer The computer comes with a 3 volt lithium coin cell battery Z WARNING The computer contains an internal lithium manganese dioxide battery There is a risk of fire and burns if the battery is not handled properly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the HP spare designated for this product CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the battery is removed or replaced the CMOS settings will be cleared Static electricity can damage the electronic components of the computer or optional equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Ea NOTE The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall socket The lithium battery is only used when the computer is NOT connected to AC power HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to hitp www hp com recycle 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all re
14. onnect the hard drive power cable 1 and data cable 2 from the system board Z WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool betore touching 8 Pull the release lever next to the rear of the hard drive outward 1 While pulling the release lever out slide the drive back until it stops then lift the drive up and out of the bay 2 Installing additional memory 15 9 To remove a SODIMM press outward on the two latches on each side of the SODIMM 1 then pull the SODIMM out of the socket 2 10 Slide the new SODIMM into the socket at approximately a 30 angle 1 then press the SODIMM down 2 so that the latches lock it in place Ee NOTE A memory module can be installed in only one way Match the notch on the module with the tab on the memory socket 11 Replace the hard drive and connect the power and data cables to the system board 12 Replace the access panel 13 If the computer was on a stand replace the stand 14 Reconnect the power cord and turn on the computer 15 Lock any security devices that were disengaged when the computer cover or access panel was removed The computer automatically recognizes the additional memory when you turn on the computer 16 Chapter 2 Hardware upgrades Replacing the battery The battery that comes with the computer provides power to the real time clock When replacing the battery use a battery equivale
15. ound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local point of sale the seller About This Book This guide provides basic information for upgrading the HP Digital Signage Player WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information Ee NOTE Text set off in this manner provides important supplemental information iv About This Book Table of contents 1 Pee Oeh RINITE ann a 1 Standard configuration features cee Front panel components MP9 Digital Signage Player ccceccccceceseeececeeeeseeeeeeeeeseeeseeeeesaeeeeeeenas 2 Rear panel components MP9 Digital Signage Player ccccseccccceeseeeeeeeeeeeeeesseeeeeeeeeaeeeeesaeeeeeeaas 3 Serial number location nnnnneseoonnnnssssennnnsssennnssssssresesssserresssrrersssssrerrssssrertsssserrrssrererreresresessr 3 2 Ruwe HNGIHOES ar iii eriniennieed 4 Serviceability features sc cecoagearecismaatmrseadaissetoanannsatittoaetoniers au
16. puter and external devices Disconnect the power cord from the electrical outlet then from the computer U fF N Disconnect the system components and external devices from their power sources then from the computer NOTE Ensure that all boards are seated properly and secured in the board slots before shipping the computer 6 Pack the system components and external devices in their original packing boxes or similar packaging with sufticient packing material to protect them 24 Appendix B Computer operating guidelines routine care and shipping preparation Index amp access panel removal 6 replacement 7 B battery replacement 17 C computer operating guidelines 23 D digital signage player MP9000 1 E electrostatic discharge preventing damage 22 F front panel components 2 H hard drive installation 9 removal 9 I installation guidelines 4 installing battery 17 computer access panel 7 hard drive 9 memory 12 L locks cable lock 21 padlock 21 M memory installation 12 socket population 13 specifications 12 P power cord connection 5 product ID location 3 R rear panel components digital signage player 3 removing battery 17 computer access panel 6 hard drive 9 S security cable lock 21 padlock 21 serial number location 3 shipping preparation 24 specifications memory 12 T tower conversion V ventilation guidelines 23 Index 25
17. r cord to avoid damage to the internal components of the computer Replacing the computer access panel 7 5 Orient the computer so that its right side is facing up and place the computer in the optional stand PF a sa e a e E C _ e p al Li PN WNN EY NOTE To stabilize the computer in a tower orientation HP recommends the use of the optional _ tower stand 6 Reconnect the power cord and any external devices then turn on the computer NOTE Ensure at least 10 2 centimeters 4 inches of space on all sides of the computer remains clear and free of obstructions 7 Lock any security devices that were disengaged when the access panel was removed Chapter 2 Hardware upgrades Removing and replacing a hard drive 2 NOTE Before you remove the old hard drive be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as a USB flash drive from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices N CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an
18. sessessssssssssssesoo 22 Prev ermine elecdirosiatic damage sserinsicirepiinei oni re one oE e pisie ai EE eo eabasnndx 22 Grounding Mun hole ee ae eee ne ee ee ee een eer ener ree 22 Appendix B Computer operating guidelines routine care and shipping preparation 23 Computer operating guidelines and routine care ccceceeecceccee ee teeeeeeeeeeeseeeeeeeessaeeeeeeeessaeeeeeeeeaaas 23 Nipp ag PEDO ReemnRnCie eee ere eet ete ne E A ee eo 24 vi 1 Product features Standard configuration features Features may vary depending on the model For a complete listing of the hardware and software installed in the computer run the diagnostic utility included on some computer models only Ee NOTE This computer model can be used in a tower orientation or a desktop orientation The tower stand is sold separately The MP9 Digital Signage player has the following mounting options e 100 mm x 100 mm Video Electronics Standards Association VESA mounting capability compliant e Display mount using the HP Quick Release mechanism part number EM870AA e Wall mount using the HP Quick Release mechanism part number EM870AA Standard configuration features 2 Front panel components MP9 Digital Signage Player Drive configuration may vary by model Some models have a bezel blank covering one or more drive bays 1 Dual State Power Button 4 USB 3 0 Port Charging 2 Hard Drive Activity Light 5 Microphone Headphone Co
19. system board can be populated with up to two industry standard SODIMMs These memory sockets are populated with at least one preinstalled SODIMM To achieve the maximum memory support you can populate the system board with up to 16 GB of memory DDR3 SDRAM SODIMMs 12 For proper system operation the SODIMMs must be e _ industry standard 204 pin e unbuffered non ECC PC3 12800 DDR3 1600 MHz compliant e 1 35 volt or 1 5 volt DDR3 SDRAM SODIMMs The DDR3 SDRAM SODIMMs must also e support CAS latency 11 DDR3 1600 MHz 11 11 11 timing e contain the mandatory Joint Electronic Device Engineering Council JEDEC specification In addition the computer supports e 512 Mbit 1 Gbit and 2 Gbit non ECC memory technologies e single sided and double sided SODIMMS e SODIMMs constructed with x8 and x16 devices SODIMMs constructed with x4 SDRAM are not supported Ea NOTE The system will not operate properly if you install unsupported SODIMMs Chapter 2 Hardware upgrades Populating SODIMM sockets There are two SODIMM sockets on the system board with one socket per channel The sockets are labeled DIMM1 and DIMM3 The DIMM socket operates in memory channel B The DIMM3 socket operates in memory channel A Item Description System Board Label Socket Color 1 SODIMM1 socket Channel B DIMM 1 Black 2 SODIMM3 socket Channel A DIMM3 Black The system will automatically operate in single channel mode dual channel mode or flex mode
20. th gold plated metal contacts to prevent corrosion and or oxidation resulting from having incompatible metals in contact with each other Static electricity can damage the electronic components of the computer or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object For more information refer to Electrostatic discharge on page 22 When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as a USB flash drive trom the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices N CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board 5 Ifthe computer is on a stand remove the computer from the stand and lay the computer down 6 Remove the computer access panel Chapter 2 Hardware upgrades 7 Disc
Download Pdf Manuals
Related Search