HP ew2500 Setup and Install
Contents
1. 42 Appendix C Specifications ENWW D Regulatory statements e FCC statement 9 Regulatory Model Identification Number o Canada e VCCI Japan e RRL statement Korea o Regulatory wireless statements FCC statement ENWW The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient the receiving antenna 2 ncrease the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technici2. LPR LPD Line Printer Daemon RFC 1179 compliant systems 38 Appendix B Solution summary ENWW ENWW Table B 3 Supported network protocols continued Supported network protocols Typical network printing environments IPP Internet Printing Protocol FTP File Transfer Protocol printing TCP IPv6 Microsoft Windows XP 32 bit and 64 bit Vista 64 bit Server 2003 32 bit and 64 bit and Server 2008 32 bit and 64 bit Direct Mode port 9100 printing Requires HP IPv6 IPv4 port monitor software running on the system Mac OS 10 2 and later LPR LPD Line Printer Daemon RFC 1179 compliant systems with IPv6 client support IPP Internet Printing Protocol systems with IPv6 client support FTP File Transfer Protocol printing IPX SPX and Novell NetWare 5 6 x compatible Microsoft Windows XP 32 bit only Direct Mode printing Other protocols Novell NetWare NDS Bindery NDPS and iPrint DLC LLC DLC LLC protocols are provided for legacy systems that may require support AppleTalk Mac OS umm o H PH o Ro UR OC IN a eS IEEE I 1 Refer to the current HP Jetdirect product data sheets for additional network systems and versions For operation with other network environments consult your system vendor or authorized HP dealer Contact your network system vendor for software documentation
3. On Apple networks this is called Airport Network Mode Fiqure 1 2 Access Point in enterprise workgroup 4 wv a6 X N gt SNS a Figure 1 3 Residential gateway as Access Point E 2 A A NE 4 Chapter 1 Introduction ENWW Figure 1 4 Access Point as wireless repeater CRE gt SE oc _ _ LL SE a D N s Ad Hoc peer to peer mode Ad Hoc mode or peer to peer mode is a wireless network topology where wireless devices communicate with each other directly An Access Point is not used On Apple networks Ad Hoc mode is called computer to computer mode NOTE Ad Hoc mode is not as reliable as Infrastructure mode and if used should be limited to six devices or less When set in this mode the HP Jetdirect print server receives print jobs from wireless computers directly Figure 1 5 Ad Hoc mode a peer to peer wireless network topology ip NOTE The term peer to peer might have a different meaning depending on its usage While Ad Hoc peer to peer mode refers to a wireless network topology HP Jetdirect peer to peer printing refers to a direct print path from a network computer to a printer HP Jetdirect peer to peer printing can be used on both Ad Hoc or Infrastructure wireless topologies Channels IEEE standards for 802 11b and 802 11g wireless LANs specify a spectrum of radio waves for wireless communications The allowed spectrum is divided into channels cons
4. cable 3 External power adapter 4 HP Jetdirect ew2500 802 11g Wireless Print Server Warranty card where applicable ENWW What s in the box 1 What you need to supply 2 Chapter 1 A supported Microsoft Windows or Apple Macintosh computer with the included Network LAN cable to configure wired and or wireless settings For a wireless network an 802 11b or 802 11g wireless LAN WLAN interface card installed in the computer NOTE Use the included LAN cable to avoid possible radio interference problems during installation After installation you can remove the cable Microsoft Windows XP Vista Server 2003 or Server 2008 o A Apple Mac OS X 10 2 and later o UNIX Linux Hewlett Packard HP UX Sun Microsystems Solaris IBM AIX HP MPE i RedHat Linux SuSE Linux If your network is entirely wireless then a wireless computer is needed to set up a wireless connection from your printer to your network For wireless infrastructure mode only a wireless router access point or Apple base station In infrastructure mode an access point is a device that connects wireless devices such as a wireless network printer to your cabled network See Wireless LAN terms and concepts on page 4 for more information For Windows systems the printer s software driver for your Windows system You can obtain your printer driver from one of the following sources o printing system CD ROM supplied with your printer
5. HP Jetdirect configuration page for each print server In addition it is listed on a label attached to the print server If you need help Go to http www hp com support net printing and select your JetDirect model for more information ENWW If you need help 9 10 Chapter 1 Introduction ENWW 2 Install the print server hardware Set up the printer Ef NOTE Do not install any printer software until all of the hardware connection steps have been completed If the printer is already set up 1 Turn off the printer 2 Detach it from any computer 3 Turn on the printer 4 Proceed to Connect the print server to the printer on page 11 If the printer is not already set up 1 Assemble the hardware only using the instructions supplied with the printer 2 Set aside the printer CD Do not install its software yet Do not attach the printer to your computer 3 Turn on the printer 4 Print a test page as instructed Connect the print server to the printer 1 Connect the USB cable e Plugthe supplied USB cable into the USB connector on the back of the print server e Plug the other end of the cable into the printers USB connector A CAUTION Do notuse a USB hub extender or parallel converter ENWW Set up the printer 11 J 2 Connect the power cable e Plugthe supplied power module into a power outlet e Plug the other end of the power cable into the power connector on the back of the
6. Telnet or the HP embedded Web server first reconfigure your wireless computer to communicate using the HP Jetdirect factory default settings and then create an IP path to the default IP address check the HP Jetdirect configuration page for the IP address assigned on the print server To create an IP path use one of the following methods e f supported use a route add command from your system prompt see your system help or documentation Temporarily reconfigure your computer s IP address to match the default IP network of the HP Jetdirect print server For example if the print server IP address is 169 254 111 111 you could use 169 254 111 112 for your computer Before modifying your computer s settings you should record your current settings or if possible create a new profile for your temporary settings ENWW Optional wireless connection setup methods 21 Optional methods to configure a wireless network connection include e Using a Telnet session with the HP Jetdirect print server to configure selected wireless parameters not all wireless parameters can be set through Telnet For information on available Telnet commands use the Telnet help command e Using your Web browser to access the HP embedded Web server on the HP Jetdirect wireless print server 22 Chapter3 Make a network connection ENWW 4 Install the printer on a network system or server Once your printer is connected to your network wired o
7. a sistemas operando em car ter prim rio 9 ANATEL 0399 07 2432 01 07893552000085 ENWW Regulatory wireless statements 45 Notice to users in Canada Notice to users in Canada Note l attention des utilisateurs canadiens For Indoor Use This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada Utiliser l int rieur Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Le composant RF interne est conforme a la norme RSS 210 and RSS GEN d Industrie Canada European Union regulatory notice This product complies with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC Note CE compliance of this product is valid only if powered with the correct CE marked AC adapter provided by HP If this product has telecommunications functionality it also complies with the essential requirements of e R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to harmonized European standards European Norms that are listed in the EU Declaratio
8. can absorb or attenuate radio signals and devices such as microwave ovens and cordless phones operate using similar radio frequencies e Reduce the distance between the printer and the Access Point or wireless PC This can be accomplished by o moving the print server o moving the Access Point or wireless PC o A adding an additional Access Point Infrastructure mode only e Elevate the Access Point s antenna In most office environments elevating the Access Point s antenna will improve the range and performance of all wireless devices Firmware download failure ENWW The HP Jetdirect ew2500 print server provides limited firmware upgrade capabilities As with other HP Jetdirect print servers firmware upgrades may be downloaded as available using tools such as HP Download Manager Windows HP Web Jetadmin HP embedded Web server or FTP File Transfer Protocol If the firmware download fails to complete you should restart the download without cycling power to the print server If power is lost during the download and the print server must be restarted your next steps depend on whether the print server is configured for server based authentication Firmware download failure 33 A Service and support Hewlett Packard limited warranty statement Local warranty statements Customer support Product accessibility Hewlett Packard limited warranty statement HP product Duration of limited warranty HP Jetdi
9. data rate 54 Mbps Data rate will decrease to 802 11b levels as range traffic and interference increase For 802 11b the range is typically 100 feet at the highest data rate 11 Mbps and 300 feet at the lowest data rate 1 Mbps In general while radio waves can bounce off obstacles to access print servers it is best to have clear line of sight access between devices without obstacles through which the signal must pass NOTE Signal range and wireless transmission performance is reduced with increasing distance between devices and with obstacles that block or absorb signals Network printing terms and concepts Client server printing On a client server network client computers send print jobs to a dedicated network server that controls the use of each installed printer The HP Jetdirect print server receives print jobs over the network under the network server s control or can automatically monitor print queues and de spool print jobs from the network server Figure 1 7 Client server printing in Infrastructure mode 8 Chapter 1 Introduction ENWW Peer to peer direct mode printing On a peer to peer network dedicated network servers are not used Instead an HP Jetdirect connected network printer is installed on each client computer that will send print jobs directly to the printer Figure 1 8 Peer to peer printing Network protocols For network computers and printers to communicate on a network they
10. diagnostics tools and utilities provided with your network software for example TCP IP utilities or network printer management applications such as HP Web Jetadmin NOTE Frequently asked questions about installing and configuring the HP Jetdirect print server can be found by searching for your HP Jetdirect product at www hp com support net printing Reset the print server to factory defaults cold reset Once you have configured the HP Jetdirect print server your settings are saved in memory even over power cycles If you lose communications with the HP Jetdirect print server or it fails to operate properly you might need to reset the print server to its factory default configuration This is called a cold reset 28 Chapter 5 Troubleshooting ENWW A CAUTION Resetting the HP Jetdirect wireless print server to factory default settings can cause the print server to lose its wireless connection to your network Reconfiguration of wireless network settings and reinstallation of the print server might be required If a printer reset is required settings are reset to their factory default values If you reset the printer you might need to reconfigure the printer s settings that are required by users To restore factory default settings on an HP Jetdirect ew2500 print server follow these steps 1 Unplug the power module from the back of the print server 2 While holding down the test button on the back of the prin
11. o HP support Web site at www hp com go support Introduction ENWW Test button functions The test button which is located on the back of the HP Jetdirect ew2500 print server provides various functions depending on the number of the times the button is pressed These functions can be useful during the installation process NOTE Typically you press the button the indicated number of times in quick succession However some options provide additional functionality when holding the last button press Table 1 1 Test button instructions Button Presses Function Instructions and Status Light if applicable 1 Print an HP Jetdirect configuration page Changes to blinking green for approximately five seconds Print an HP Jetdirect security page Print an HP Jetdirect configuration page in English French Italian German or Spanish On the third press hold the button down until the status light begins blinking and then release the button The configuration page prints in all languages Print an HP Jetdirect wireless status page Change the LAN speed handshake This is only for switches that do not have auto negotiation mode set Select from the following speeds handshake 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex or 100 Mbps full duplex On the fifth press hold the button down until the status light begins blinking then release the button Select from
12. print server 3 Print a configuration page by pressing the test button once The test button is located on the back of the HP Jetdirect ew2500 print server 4 Proceed to Make a network connection on page 13 12 Chapter2 Install the print server hardware ENWW 3 Make a network connection This section describes how to configure the HP Jetdirect ew2500 802 11g Wireless Print Server with either a wired or wireless network connection to your network NOTE You can use a wired network connection to configure either wired or wireless settings HP recommends that you use a wired connection to configure wireless settings Configuration procedures e To configure wireless settings using the included network LAN cable go to Configure a wireless network using the network LAN cable on page 13 e To configure settings for a wired network go to Configure settings for a wired network on page 17 e To configure settings for an Apple Macintosh wireless computer go to Use an Apple Macintosh wireless computer on page 18 e To configure wireless settings without a network LAN cable go to Configure a wireless network without a network LAN cable on page 18 e For optional methods go to Optional wireless connection setup methods on page 21 Configure a wireless network using the network LAN cable For wireless operation the print server needs to be connected to your wireless network before you can discov
13. servers are not being configured at the same time If there are turn all off except the one you want to configure After initial setup If you have successfully configured the HP Jetdirect wireless print server with a network connection to your network but your network computers are unable to communicate with the printer including a ping command try the following ENWW Print an HP Jetdirect configuration page and verify all configuration settings for your network Common errors include incorrect entries for the following items o Communication Mode Ad Hoc or Infrastructure o Network Name SSID which is case sensitive o Authentication method o Encryption level encryption key entries or the specified transmit key Unable to communicate with the print server wireless 31 o IP address o BSSID Basic Service Set Identifier which distinguishes one wireless LAN from another even though they have the same SSID e X Verify that the printer is within range of the network See Improve reception and performance on page 32 for more information e Use a wireless PC and its utilities to confirm the signal strength at the printer s location The detected signal strength should be similar for the print server as indicated on the HP Jetdirect configuration page My configured channel does not match the configuration page Ad Hoc mode only The HP configuration tools allow you to select channel 10 default or 11 on the HP Jetdi
14. the following speed handshake combinations displayed three times e Blinking amber 10 half duplex e Solid amber 10 full duplex e Blinking green 100 half duplex e Solid green 100 full duplex To select a speed handshake 1 Pressandrelease the test button when the color associated with the speed handshake you want is displayed The test button turns off then displays the selected color 2 Ifthe speed is correct indicated by the test button color press and release the test button once to confirm 3 If the speed handshake is not correct indicated by the test button color do not press the test button The change is not made You can then start over and change the speed handshake 4 To complete save the change power cycle the print server Reset 802 1x to factory default values To complete save the change power cycle the print server Disable IPsec To complete save the change power cycle the print server ENWW Test button functions 3 Wireless LAN terms and concepts Access Point An Access Point is a device that typically serves as a bridge or gateway between wireless devices and the devices on a cabled network An Access Point must be able to receive and forward network traffic between wireless and cabled network devices Multiple Access Points can act as repeaters to extend the range of a wireless network Connecting via an access point is called Infrastructure Mode
15. 17 Use an Apple Macintosh wireless computer sssssssssessesenennenee nennen nennen enne nnns nan 18 Configure a wireless network without a network LAN cable ssseen 18 Factory default wireless settings sssssssssneee enne 20 Optional wireless connection setup methods cccccceceeeeeeeeeeeccaeceeeeeeeeeeeeeeeseeseceeeeaaeaaesaeeeeeeeeeneees 21 4 Install the printer on a network system or server Microsoft client server netWorkS 4 444 ete ananas upon na aaa a a oen aao de AL d 26 5 Troubleshooting Reset the print server to factory defaults cold reset 28 Interpret the status lights sise 29 Unable to communicate with the print server wireless ssmmm em 31 During B eT ET o 31 After initial setup ie 31 My configured channel does not match the configuration page 00 0 0 ceeeeeeeeeeeeteeeeeeeeenteeeeeeeeenaaees 32 Improve reception and performance ss 32 Firmware download failure iced sts diceret eio eee eEc tirage ten rate RE ERR D e RH EE REDI rendent 33 Appendix A Service and support Hewlett Packard limited warranty statement ss 34 Your authorized dealer iii 35 Service billing out of warranty ss 35 Service outside the USA eiit tte to eene Re t nde nda aaa a adaa aea eden nd ud auus 36 Local warranty statements sise 36 Australia and New Zealand sirsiran ea a a eene rmt 36 een EUesepemm IT 36 FIP SUPPOMOMING m 36 F
16. AL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Your authorized dealer If you encounter difficulty begin by contacting the person who sold you the HP Jetdirect print server to you Your HP authorized dealer will be familiar with your requirements and can provide assistance During the warranty period HP will replace the unit at no charge provided the defective unit is returned You may return the unit to your HP authorized dealer or your local HP sales and service office representative Be sure to include a copy of your purchase receipt For warranty service on HP Jetdirect products call HP support When calling please have the following information ready e HP Jetdirect product you are calling about e Model number of the product e Serial number of the product e Complete description of the problem e Proof of purchase of your product e X Your shipping address The HP support representative will help you with troubleshooting and advise you on warranty service Service bi
17. E AAAH SSS FSM F JSAM AZO AS SACS OHH SE ASO A 2 l BS HA ORE 5401010 44 Appendix D Regulatory statements ENWW Regulatory wireless statements e Exposure to radio frequency radiation Notice to users in Argentina Notice to users in Brazil Notice to users in Canada European Union regulatory notice Notice to users in Indonesia Notice to users in Korea Notice to users in Mexico Notice to users in Pakistan Notice to users in Singapore Notice to users in South Africa Notice to users in Taiwan Exposure to radio frequency radiation CAUTION The radiated output power of this device is far below the FCC radio frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation Notice to users in Argentina CNC C 5478 Notice to users in Brazil Aviso aos usuarios no Brasil Este equipamento opera em car ter secund rio isto n o tem direito prote o contra interfer ncia prejudicial mesmo de esta es do mesmo tipo e n o pode causar interfer ncia
18. P support by phone eie eterne Lice eo Ine PE bern oe Ye igudensecesdolaescerceaerassaeeesaniedvaeecta 36 Product accessibility n 36 Appendix B Solution summary HP suppotrt SOftWare err tr des ncaa rta onec ern die ree ee ace o te acea beu va ERR adea EAE x Ra edge Ee 37 Embedded services ena tede e RR Een dede d c reo aged i Maa ace e Rao e aaae udin 37 Supported network protocols iii 38 Appendix C Specifications Electrical power adapter 1 ince pee ado cc i adea a Ced ter nig Dd D EREMO dte auda P e un 40 Environmental 41 slizteugo Efe nni o 41 Dedi 41 Radio characteristics RETE 42 iv ENWW HP subassemblies 21 2 ete An A A exuta Mist versu Mint Mea tenus ann 42 Channel frequencies sise 42 Sua qM MH ERM 42 Wireless telecommunications iii enne nnnnnnnennnnn nn nenn nnns nn rra s ne sensn ases nn dada 42 Appendix D Regulatory statements ENWW FCC Statement e 43 Regulatory Model Identification Number ss 44 CDL TE 44 NGC JEAN e 44 RRL statement Korea ui cete ee era do Y e LA BEER RARE ER NR ler ete LERRA RE ERRARE HERR ERE RERR 44 Regulatory wireless stateme
19. an for help For further information contact Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto California 94304 650 857 1501 Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment FCC statement 43 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Regulatory Model Identification Number For regulatory identification purposes this product is assigned a Regulatory Model Number The Regulatory Model Number for your product is RSVLD 0802 The regulatory number should not be confused with the HP marketing model number for example HP Jetdirect ew2500 or the HP product number J8021A Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada VCCI Japan Class B COREL PRLESESERESRTMANMBS VCCI OR ITEOC DIAZBTRRNEE CY CORBI RERRCHATS CE RHELTUETA CORBAILAPTLEL a LS ERIC LT HR ShdE R RSESISRC TC LMNEURT RENE ICE 2 TIE LULU IRLE LT SU RRL statement Korea Class B 0 21e 2 8 SBSIS
20. and support Supported network protocols 39 C Specifications Electrical power adapter Environmental Electromagnetic Acoustic Radio characteristics Safety Wireless telecommunications Electrical power adapter The following lists the power adapters for the HP Jetdirect ew2500 print server Power Adapters for J8021A Location Power Adapter Power Cord Assembly USA and Canada Latin America 120 0957 2228 None Vac except as noted below 0957 2229 8121 1023 Latin America 100 240 Vac except as 0957 2229 8121 1015 noted below Continental Europe except as noted below South Korea Denmark 0957 2229 8121 1011 Chile 0957 2229 8121 1012 India 0957 2229 8121 1013 Brazil 0957 2229 8121 1014 Australia and New Zealand 0957 2229 8121 1016 United Kingdom Ireland Hong Kong 0957 2229 8121 1017 SAR Singapore Japan 0957 2229 8121 1018 China 0957 2229 8121 1019 Taiwan 0957 2229 8121 1020 Argentina 0957 2229 8121 1021 40 Appendix C Specifications Power Adapters for J8021A Location Power Adapter Power Cord Assembly Switzerland 0957 2229 8121 1022 South Africa 0957 2229 8121 1028 Israel 0957 2229 8121 1032 Malaysia 0957 2229 8121 1017 0957 2228 Power adapter AC DC 15W USA wall adapter 0957 2229 and 0957 2234 power adapter AC DC 15W Universal In Line adapter 3 conductor 0 5 meter power cords For optional power cord lengt
21. cie la eee DA eee deae EDI cea DAE pa Y Data be tin eta aa etant 2 Test button functions siennes 3 Wireless LAN terms and concepts iii 4 AGcess Asie ententes a a res 4 Ad Hoc peer to peer mode sisi 5 Channels sisi et ne estero teta estere eer ren edt eve decd aede ee Pare e ees ee Urea dug a er rend 5 ggg 6 Infrastructure mode 6 i em T 7 Service Set Identifiers SSID enne nnns 8 SIGMAl GANGES re T deeacee 8 Network printing terms and concepts sise 8 Bizarre nab eesacies 8 Peer to peer direct mode printing ss 9 Network protocols seen 9 Network address m C 9 Hardware address stes ta t eR ERR RD xe ge di dusk haa a a Den ARA si EAD EN CERA Eds 9 IF YOU noed 9 2 Install the print server hardware Set up the printer iii 11 If the printer is already set up cecceeceeceeneeeeeeceaeeeeeeeeeeeeeeeeeeeeeeetettgetegdeceeeeeneeseenes 11 If the printer is not already set up ss 11 Connect the print server to the printer ss 11 3 Make a network connection ENWW Configure a wireless network using the network LAN cable ssss 13 Use a Microsoft Windows wireless PC 14 Configure settings for a wired network sis
22. ckard GmbH HQ TRE Herrenberger Strasse 140 D 71034 B blingen Germany Notice to users in Indonesia 04768 POSTEL 2007 1835 Notice to users in Korea Sy tau ZS S ADEN 7540 US Notice to users in Mexico No de homologacion SCT RCPHPRS07 310 Notice to users in Pakistan Notice to users in Singapore Complies with IDA Standards DB100427 Notice to users in South Africa ENWW Regulatory wireless statements 47 Notice to users in Taiwan Ai zs A E LH PE ARE TT BAR GS TC ML EM EISE RY Zu gt EE aul IAC BSE SH Bi date FRE HE Spe Sep TRESQREEEETESIUS REBEL THEBLSIS MEFA acce e RIT BI S HUNG HU e eR fir M Eo RAS AE EE IH Em EL sre golf CTS lt EEE SH A A CE Ft tt PRE D 48 Appendix D Regulatory statements ENWW 2014 Hewlett Packard Development Company L P www hp com
23. encryption When entering WEP keys the user specifies 40 bits for 64 bit encryption or 104 bits for 128 bit encryption An additional 24 initialization vector IV bits are automatically added for a total of 64 bits and 128 bits respectively In this guide we will use 40 64 bit and 104 128bit to specify these WEP encryption levels For basic encryption static WEP keys are configured on each device on the wireless network WEP keys are considered static because they remain the same unless manually reconfigured For example on a typical Infrastructure mode network that uses static WEP encryption a change to the WEP key on an Access Point will require a manual change to the WEP key on each wireless device HP Jetdirect wireless print servers support configuration of up to four static WEP keys for either 40 64 bit or 104 128 bit encryption Dynamic Encryption For advanced encryption methods dynamic encryption protocols are used For dynamic encryption protocols encryption keys are automatically changed at routine intervals making them difficult to decipher Dynamic encryption protocols such as dynamic WEP and wi fi protected access WPA WPAQ2 provide a more secure wireless environment When configured for WPA WPA2 Personal authentication HP Jetdirect print servers use WPA encryption Infrastructure mode Infrastructure mode is a wireless network topology where all wireless communications go through an Access Point Infrastruc
24. er and install the printer on your PC or other network system You can configure the wireless settings with the included network LAN cable which can be removed after you have completed configuring the wireless settings amp NOTE HP recommends that you configure the wireless settings using a network LAN cable wired Although you can configure without a network cable wireless it is generally easier to configure using the included network LAN cable After connecting the cable allow up to 30 seconds for the cable connection to be enabled When disconnecting the cable after configuration allow up to 30 seconds for the wireless connection to enable automatically ENWW Configure a wireless network using the network LAN cable 13 To configure a wireless connection using a network LAN cable verify the following e You have a computer with one of the following operating systems Microsoft Windows XP Vista Server 2003 or Server 2008 Apple Mac OS X 10 2 or greater e X You have installed the HP Jetdirect print server hardware and have printed an HP Jetdirect configuration page e Infrastructure mode only The wireless router access point or Apple base station on your network is operating properly A CAUTION Ifyou reset the print server to factory default values after you configure a wireless network connection the network connection will be lost To reestablish a connection you must reconfigure the print
25. etwork LAN cable 19 Factory default wireless settings The HP Jetdirect print server wireless factory default settings are shown in the following table 20 Chapter3 Make a network connection ENWW Table 3 1 Factory default wireless settings Parameter Settings Comments Communications Mode Ad Hoc Channel 11 If your network uses a wireless router access point or Apple base station reconfigure the Communications Mode of the HP Jetdirect print server to Infrastructure Ad Hoc mode only Specifies the broadcast channel if the print server fails to connect to a network In most cases you will not need to change this setting The print server scans all available channels for the specified network and adapts its channel to the one detected Network Name SSID hpsetup Change the SSID on the print server to match your network The SSID is case sensitive Authentication Open System Encryption WEP Disabled The HP Jetdirect print server is not configured for network authentication If required by your network the proper authentication method must be configured on the HP Jetdirect print server If your network uses WEP encryption keys configure the encryption keys on the print server You can configure up to four WEP keys The active key must match the value and active key position for example Key 1 configured on other wireless devices Optional wireless connection setup methods To use
26. free phone support in the USA and Canada call HP support at 1 800 HPINVENT 1 800 474 6836 For the most recent HP support telephone numbers and available services worldwide visit www hp com support Gf NOTE The phone numbers listed may not be toll free Telephone fees are the responsibility of the caller Rates may vary Contact your local telephone company for current rates Product accessibility For information on our commitment to accessibility of HP Jetdirect print server products e Visit the HP Web site at www hp com accessibility e Send an email message to accessibility hp com 36 Appendix A Service and support ENWW B Solution summary e HP support software e Embedded services e Supported network protocols HP support software Table B 1 HP support software e HP Web Jetadmin software TCP IP and IPX networks e HP embedded Web server e HP network printing setup software E HP LaserJet Utility for Macintosh Mac OS Embedded services ENWW Key services embedded in the HP Jetdirect ew2500 print server are listed below For the latest features and services visit www hp com go jetdirect Table B 2 Embedded services e Configuration and management BootP DHCP IPv4 only o DHCPV6 o TFTP IPv4 only o Web Proxy Automatic Manual cURL LLMNR Telnet IPv4 only o SNMP v1 v2c v3 agents E Bonjour for Mac OS X E FTP File Transfer Protocol o WS D
27. hs contact HP Support Environmental Operating Non Operating Temperature 0 to 55 C 40 to 70 C 32 to 131 F 40 to 158 F Relative humidity non 15 to 95 at 40 C 104 F 15 to 95 at 65 C 149 F condensing Maximum altitude 4 6 km 15 000 ft 4 6 km 15 000 ft Electromagnetic e FCC Title 47 CFR Part 15 Class B for Ethernet USA e ICES 003 Class B Canada e VCCI Class B Japan e AS NZS3548 Class B Australia New Zealand e CISPR 22 Class B 1997 International Europe e CNS 13438 Class B Taiwan e Korean EMI Law No 1996 98 Class B Korea Acoustic Not applicable ENWW Environmental 41 Radio characteristics HP subassemblies The HP Jetdirect ew2500 print server is designed for operation with radio frequencies in the license free 2 4 GHz band However due to local radio regulations and restrictions the radio characteristics of your particular HP Jetdirect print server can vary according to the location in which the product is used Channel frequencies The channel frequencies are listed below Channel Frequency MHz Channel Frequency MHz 1 2412 8 2447 2 2417 9 2452 3 2422 10 2457 4 2427 11 2462 5 2432 12 2467 6 2437 13 2472 7 2442 14 Japan only 2484 Safety Product complies with e EN60950 1 2001 Wireless telecommunications This product complies with e EN 300 328 e EN 301 489 17 e FCC 15 247
28. iscovery Microsoft Web Services HP support software 37 HP embedded Web server HTTP TCP port 80 HP embedded Web server HTTPS TCP port 443 IP Security IPsec Fleet configuration e Printing E Raw IP printing HP proprietary TCP ports 9100 9101 9102 o LPD printing TCP port 515 o IPP printing TCP port 631 o FTP printing TCP ports 20 21 WS Print Microsoft Web Services e Security o SNMP v3 e SSL TLS o 802 1X authentication WEP WPA WPA2 LEAP PEAP and EAP TLS Firewall e Supported Web browsers for HP embedded Web server Microsoft Internet Explorer 6 x and higher Firefox 2 x and higher Opera 9 0 and higher Safari 2 0 and higher Supported network protocols The supported network protocols and popular network printing environments that use those protocols are listed below Table B 3 Supported network protocols Supported network Typical network printing environments protocols TCP IPv4 Direct Mode printing Microsoft Windows XP 32 bit and 64 bit Vista 64 bit Server 2003 32 bit and 64 bit and Server 2008 32 bit and 64 bit Microsoft Terminal Server and Citrix MetaFrame environments Novell NetWare 5 6 x Mac OS 10 2 and later UNIX and Linux including Hewlett Packard HP UX 10 2 11 x 11 i Sun Microsystems Solaris 2 5 and later SPARCsystems only IBM AIX 3 2 5 and later HP MPE iX RedHat Linux 7 x and later SuSE Linux 8 x and later
29. isting of 22 MHz each The number ENWW Wireless LAN terms and concepts 5 of available channels authorized for use may be restricted based on your location see Radio characteristics on page 42 e Ifthe print server is powered on and discovers a wireless network whose SSID network name is also hpsetup it will automatically adjust its channel to match that network e Ifthe print server is reconfigured for Infrastructure mode it will automatically adjust its channel to match the Access Point Encryption Wireless networks use radio signals for network communications which can be easily monitored by someone eavesdropping on the network To deter eavesdropping and to help ensure data privacy encryption of wireless communications may be used For HP Jetdirect print servers in their factory default state encryption of wireless communications is disabled However the print servers support static WEP and popular dynamic encryption protocols Gf NOTE Wireless performance may be reduced when using encryption keys due to the additional processing time required Static Encryption WEP encryption protocols were developed to provide a basic level of data privacy WEP protocols use static encryption keys to encrypt and decrypt wireless communications NOTE WEP encryption levels are sometimes called 40 bit 64 bit 104 bit or 128 bit encryption Both 40 bit and 64 bit encryption are really the same as are 104 bit and 128 bit
30. lling out of warranty When ordering a replacement unit for out of warranty service you may be charged a repair cost See your HP authorized dealer or your local HP sales and service office representative Or you can call HP at 800 227 8164 USA only ENWW Hewlett Packard limited warranty statement 35 Service outside the USA Customers outside the USA should contact their HP authorized dealer or HP sales and service office to obtain information on prices exchange unit availability and instructions Local warranty statements Australia and New Zealand For consumer transactions in Australia and New Zealand The warranty terms contained herein except to the extent lawfully permitted do not exclude restrict or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you Customer support For warranty information see Hewlett Packard limited warranty statement on page 34 HP support online Click your way to a quick solution The HP Web site at www hp com support net printing is a great place to start for information about your HP Jetdirect print server 24 hours a day 7 days a week For the latest HP Jetdirect installation software and documentation visit wvww hp com go inpw sw For the latest firmware for your HP Jetdirect print server visit www hp com go webjetadmin firmware HP support by phone Highly trained technicians are ready to take your call For toll
31. must use a common language or network protocol The HP Jetdirect print server can support many different network protocols simultaneously such as TCP IP Transmission Control Protocol Internet Protocol and IPX Internet Packet Exchange For a list of supported protocols see Supported network protocols on page 38 TCP IP is the most commonly used protocol in most network environments Network address Each device on a network must be identified by a unique network address for the specific network protocol used On an IPX network the network address is assigned automatically On an IP network configuration and assignment of IP addresses and other IP settings are a bit more complex Network addresses are configured and stored on each HP Jetdirect print server during installation and are listed on the HP Jetdirect configuration page for the print server Hardware address Each device on a network contains a unique LAN hardware or station address that is assigned by the manufacturer of the device Because the HP Jetdirect print server connects printers to a network each print server contains a LAN hardware address assigned by Hewlett Packard The address consists of 12 hexadecimal digits 0 through F The first 6 digits uniquely identify the manufacturer and the second 6 digits uniquely identify the device The LAN hardware address is important because it may be needed to identify the printer during installation It is listed on the
32. n of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product QD The telecommunications functionality of this product may be used in the following EU and EFTA countries regions Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom Notice for France for use of 2 4 GHz wireless communication L utilisation de cet equipement 2 4GHz Wireless LAN est soumise a certaines restrictions Cet equipement peut tre utilise a l interieur d un b timent en utilisant toutes les fr quences de 2400 a 2483 5MHz Chaine 1 13 Pour une utilisation en environnement ext rieur vous devez utiliser les fr quences comprises entre 2400 2454 MHz Chaine 1 9 Pour les dernieres restrictions voir www arcep fr For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This product may be used indoor for the entire 2400 2483 5 MHz frequency band channels 1 13 For outdoor use only 2400 2454 MHz frequency band channels 1 9 may be used For the latest requirements see www arcep fr Contact for European regulatory topics 46 Appendix D Regulatory statements ENWW Hewlett Pa
33. ni HP Jetdirect ew2500 LJ p 802 11 g Wireless Print Server Setup Guide HP Jetdirect ew2500 802 11g Wireless Print Server Setup Guide 2004 2014 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Applicable products J8021A Edition 2 11 2014 Microsoft MS DOS Windows Microsoft Windows NT are trademarks or U S registered trademarks of Microsoft Corporation IBM AIX are registered trademarks of International Business Machines Corp Ethernet is a registered trademark of Xerox Corporation PostScript is a trademark of Adobe Systems Incorporated UNIX is a registered trademark of the Open Group Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Table of contents 1 Introduction What s In tlie box rt S Ran e er ter RR Yeu dea ERAN a ete rannan de a YR MM d A aat e d e x tentent 1 What you need to supply one
34. nt cL Bee dea eiat ds brad de acu de Fd ea LO P RC eanna 45 Exposure to radio frequency radiation ssssssssssssssssssseeeen eene 45 Notice to Users in Argentina sii rere reete tap Ee re pe e e DRE Yee sap B bea Den 45 Notice to users in Brazil iii 45 Notice to users in Canada iii 46 European Union regulatory notice erson iiiad ARNA ARRANA 46 Notice to users in Indonesia ssssssssssssssssssseesneeee nennen etre nnne n nnns 47 Notice to users In Korea reete reden eee e HR enr ne ee Eu e e aea d dei 47 Notice To users Ini MEXICO cen eret a eoe RR RAD Lun noA EROR XN NR END a LR RR aaa aaa ai 47 Notice to users in Pakistan ss 47 Notice to users in SINGAPOME 222 cieewst m0 creta erret tene Se eet ced ERE E ea RR eaa REEL eaa rgli ces 47 Notice to users in South Africa ss 47 Notice to users in Taiwan iii 48 V vi ENWW 1 Introduction Thank you for purchasing the HP Jetdirect ew2500 802 11g Wireless Print Server This print server complies with IEEE 802 11g wireless standards Use the HP Jetdirect ew2500 802 11g Wireless Print Server to directly connect your compatible HP printer to your network using either a wired or wireless connection e What s in the box e What you need to supply o Test button functions o Wireless LAN terms and concepts e Network printing terms and concepts e If you need help What s in the box 1 USB cable 2 Network LAN
35. peration outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF 34 Appendix A Service and support ENWW MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTI
36. r wireless you can install the printer on the dedicated print server o Microsoft client server networks ENWW Before you begin 23 24 Chapter 4 Install the printer on a network system or server ENWW ENWW Microsoft networks 25 Microsoft client server networks After you have set up the printer on the server set up your network clients to access the printer through the server The procedures depend on the utilities available for your particular clients and network operating system For example if the printer is installed and shared on a Microsoft server each Windows client can use Add Printer or Network Neighborhood utilities to access the printer For more information refer to the documentation and help supplied with your network operating system 26 Chapter 4 Install the printer on a network system or server ENWW ENWW To view documents on the CD ROM 27 5 Troubleshooting This section provides basic troubleshooting information Reset the print server to factory defaults cold reset Interpret the status lights Unable to communicate with the print server wireless My configured channel does not match the configuration page Improve reception and performance Firmware download failure To troubleshoot your HP Jetdirect print server you may need the following items An HP Jetdirect Configuration Page A Printer Configuration or Diagnostic Page Documentation that came with your printer The
37. rect ew2500 print server 1 Year HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d o
38. rect wireless print server This channel is only used by the print server to broadcast its Network Name SSID if it fails to detect and join an existing wireless network If it is able to join a network it will reconfigure its channel to the one used by the network The HP Jetdirect configuration page will identify the network channel actually being used on a network It does not show the broadcast channel used when a network is not detected Improve reception and performance Wireless LAN radio signals can penetrate many indoor structures and can reflect around obstacles However wireless communication range and performance depends on a variety of factors including the number of users the quality and physical placement of the wireless hardware and the sources of radio signal interference for example microwave ovens and cordless telephones use similar frequencies that may interfere with wireless LAN signals In general the HP Jetdirect wireless print server data transfer rates will decrease with increasing distance obstructions and interference For these symptoms e Wireless status light is amber e The signal strength is poor or marginal e Print jobs are excessively slow 32 Chapter5 Troubleshooting ENWW Try these actions e Reorient the HP Jetdirect print server s location in relation to the Access Point or wireless PC This might improve reception and performance e Reduce or remove sources of interference Metallic objects
39. server 14 Chapter 3 Make a network connection ENWW ENWW Configure a wireless network using the network LAN cable 15 16 Chapter 3 Make a network connection ENWW Configure settings for a wired network A network connection is required before you can discover and install the printer on your network systems To configure a wired connection verify the following e You have a computer with one of the following operating systems Microsoft Windows XP Vista Server 2003 or Server 2008 Apple Mac OS X 10 2 or greater e X You have installed the HP Jetdirect print server hardware and have printed an HP Jetdirect configuration page ENWW Configure settings for a wired network 17 Set up each Windows computer for printing on the networked printer by inserting the CD ROM and selecting Install This basic procedure involves configuring network parameters for the print server installing printer drivers and other software and setting up the print path To use the wizard to install the networked printer on this computer return to the initial screen for this CD select Install and follow the instructions Help is included When finished there this computer is ready to use the printer Gf NOTE Making network address changes might break the print path set up by the wizard if the printer has been previously installed on the computer 18 Chapter 3 Make a network connection ENWW ENWW Configure a wireless network without a n
40. ss link exists good signal strength Amber Wireless link exists weak signal strength Flickering Blue Network activity good signal strength Amber Network activity weak signal strength Blinking fast Blue Test Button pressed good signal Amber Test Button pressed weak signal Link Solid Green Successfully linked to the network Off No link Act Solid Yellow Network transmission activity Off No activity Chapter 5 Troubleshooting Unable to communicate with the print server wireless During initial setup Verify the following A Your wireless computer is configured to match the default wireless network settings on the HP Jetdirect print server o Communication Mode Ad Hoc o Network Name SSID hpsetup o Encryption WEP Disabled NOTE The Network Name SSID is case sensitive If the configuration settings are incorrect connecting to the network might fail If the connection fails after entering configuration settings reset the print server to factory default settings cold reset and try again The HP Jetdirect print server is turned on and operating properly print an HP Jetdirect configuration page You are within range of the HP Jetdirect print server There are fewer than six devices total on the Ad Hoc network with SSID hpsetup There is no Access Point in the vicinity that is configured with an SSID of hpsetup For Telnet or HP embedded Web server access Multiple print
41. t server plug the power module back into the print server then release the test button Any user configured settings will be erased When you restore the print server to its factory default settings you should print an HP Jetdirect configuration page to confirm that factory default values have been assigned Interpret the status lights The HP Jetdirect ew2500 status lights provide information about the USB wired and wireless connections The Link and Act status lights on the LAN connector indicate network activity 1 USB 2 Wired 3 Wireless 4 Link on LAN connector 5 Act on LAN connector ENWW Interpret the status lights 29 30 Table 5 1 HP Jetdirect ew2500 802 11g Wireless Print Server status lights Light State Color Description USB Solid Green USB cable connected fully operational Off USB cable not connected not operational Solid Yellow Error condition Blinking Green Software attention Yellow Hardware attention Wired Off e Initializing e Being used in a wireless configuration e Power is off Solid Green Link exists good signal strength Flickering Green Network activity good signal strength Blinking fast Green Test Button pressed good signal Wireless Off e Initializing s X Being used in a wired configuration e Poweris off Blinking slow Blue Running a self test scanning or there is no link Solid Blue Wirele
42. th EAP 802 1x authentication This type of security utilizes a central authentication server such as RADIUS to authenticate users on the network The HP Jetdirect print server supports these server based authentication protocols LEAP PEAP and EAP TLS WPA WPA2 Personal Your network uses wi fi protected access WPA with a pre shared key that is typically generated by a pass phrase WPA encryption is normally used for wireless communication and offers improved security WPA WPA2 Enterprise Your network uses WPA with EAP 802 1x authentication This type of security utilizes a central authentication server such as RADIUS to authenticate users on the network The HP Jetdirect print server supports these server based authentication protocols LEAP PEAP and EAP TLS Wireless LAN terms and concepts 7 Service Set Identifiers SSID An SSID is a logical name assigned to a wireless LAN It is typically used to provide LAN access control For example if the SSID for a wireless network is mycompany then each wireless device on this network must be configured with this SSID In infrastructure mode the Access Point will require wireless devices to be configured with the appropriate SSID before network access is allowed Signal range The range over which wireless devices can communicate depends on the physical environment and the orientation of the HP Jetdirect print server For 802 11g the range is typically 50 feet at the highest
43. ture mode is called a Basic Service Set BSS and sometimes referred to as enterprise mode On Apple networks Infrastructure mode is called Airport Network mode When set 6 Chapter 1 Introduction ENWW in this mode the HP Jetdirect print server receives print jobs from wireless and cabled network computers through an Access Point Figure 1 6 Infrastructure mode a wireless topology that uses an Access Point for connection to a wired network Security type ENWW Security is used to validate the identification of each device or computer that is attempting to access a network The security type used on a network is determined during network design and depends on the network security requirements Consequently security methods are closely associated with encryption options that are also used on the network HP Jetdirect wireless print servers support the following security types No security No encryption or authentication is used Open system Your wireless network does not require device authentication or security to access the network However your network might use WEP encryption keys for data privacy WEP Personal Each device on your wireless network uses a shared encryption key a shared password value for network access and communication Each device on the network must use the same key The HP Jetdirect print server supports IEEE 802 11 WEP keys for encrypted network communications WEP Enterprise The network uses WEP wi
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