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HP JetDirect 175X User's Manual

1. 11 LAN ERROR ETRY FAULTS The print server is incorrectly connected to your network or is defective Make sure your print server is correctly attached to your network In addition check the cabling and connectors Check the network connections If the connections are intact run the power on self test turn the printer off then on again If the error persists replace the print server There is a network congestion problem Note If the print server is not connected to the network this error cannot occur Check the network connections If the connections are intact run the power on self test turn the printer off then on again If the error persists replace the print server Check the network connections If the connections are intact run the power on self test turn the printer off then on again If the error persists replace the print server There may be a problem with your network cabling or the print server Check the cabling and connectors on your Ethernet network If you cannot find a problem with your network cabling run the power on self test remove and re attach the power module connector on the print server If the error persists there is a problem with the print server There may be a problem with your network cabling or the print server Check the cabling and connectors on your Ethernet network If you cannot find a probl
2. Oo A solid green USB LED on the top front indicates a good USB II connection as illustrated above If your LEDs are not solid green see interpreting the LEDs and diagnosing problems Verify the connection with the printer by printing a configuration test page Briefly press and release the test button WH on the rear end of the print server The page should soon emerge from the attached printer Interpreting the configuration page and diagnosing problems If the page does not appear on the printer or if it is unreadable go to this Troubleshooting page and then return to this User s Guide to continue with the installation 6 You can use the clip attached to the bottom of the print server to mount it to the printer or to a table or wall Use either the supplied sticky tape or the mounting screw holes Or you can pull off the clip Next install software 2000 2001 Hewlett Packard Company O invwent Configuring and managing the print server on your network for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB This section describes the tools you can use to configure and manage your print server as well as the settings you can apply for various protocols Use this page to link to topics of interest Easiest basic configuration e Set up each Macintosh running MacOS 8 6 or later Read the Jetdirect CD ROM o
3. Power Status light blinking green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The power status D light should be ON solid green to indicate that print server power is OK and that the network cable is connected properly to the print server If the power status D light is blinking green please try the steps below and make changes as necessary 1 Make sure that the network cable is connected securely to the print server network cable 2 Check that the network cable is plugged securely into the hub switch router and that the connection is set to the correct network speed 3 Check that the LINK light is ON for the port on the hub switch router to which the print server is connected 4 Your network cable may be faulty Try a different cable 5 If the light still does not come on try a different port on the hub switch router Is the power status D light now ON solid green If yes click the Yes button to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure If no your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 Hewlett Packard Company CA invent Back to start of troubleshooting for HP Jetdirect ivSx 310x Power Status light blink
4. 2000 2001 Hewlett Packard Company Interpreting the lights on the print O server inveni for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Back to start of troubleshooting for Power Status light HP Jetdirect 10 or 100 Link lights siecle USB light Back to start of User s Guide Power Status Light Light Behavior Description Off Print server is not receiving power On solid green Print server is on and ready Blinking slowly Print server receiving power but not ready self test may still be in process Or no network connection check the 10 and 100 Link lights Blinking slowly Fault occurred during self test or operation amber Contact HP Blinking Print server is processing the configuration quickly green page 10 or 100 Link Lights Light Behavior Description Off No network connection On solid green Network connection is established at 10 Mb s or at 1OOMb s USB Light Light Description Behavior USB is not operational This is OK before the print server finishes starting up After startup completes this could indicate a faulty print server On solid USB is enabled and ready for use This begins before green the USB cable is connected Blinking Software fault occurred for the firmware There is a green valid USB device and conne
5. Select the type of image you are scanning using the Image Type buttons Available document settings Select the file format you want using the Image Format buttons Available formats Select your paper size in the Document Size list box Available document sizes Click the Email To button The Email page will appear Problems If the Email To button does not appear If the Email To button works but then an error message appears For a multi page document feeder ADF Click Email To only once For a PDF image one file will be created from all the pages in the feeder For a TIFF or JPEG image separate files will be created for each page in the feeder Each file will be contained in a separate ttachment to the message 6 Complete the form with the From To and Subject information You also may enter a short message introducing the scanned image 7 Click the Send button on the Email page Back to start of Web Scan information Scanner status You may see a status message appear on the Scan or Email window while the embedded web server is executing your operation usually in a window overlaying the original Scan or Email window The following table shows the status messages for the scanner and what they mean Status Message Meaning Scanner Ready The scanner is ready to begin scanning Connecting Connecting to the email server Scanning page You are currently scanning
6. e TEXT Carriage return added The line printer daemon treats Queue data in the text queues as unformatted or ASCII text and adds a Type carriage return to each line before sending it to the printer e AUTO Automatic The line printer daemon uses auto sensing to determine whether the print data should be sent as raw or text e BINPS Binary PostScript This instructs the PostScript driver to generate the print data using all possible byte values from 0 to 255 Most printers using LPR printing use the standard ASCII range from 0 to 127 Buc rs Name of the queue to be used if the queue specified for a print job is N x as unknown Name of a character string You may define up to eight character strings for use in LPD queues this parameter names the string and the next parameter defines the content of the string Prepend and append string names specified in the table at the top of the window must be chosen from the names specified here The string name can be up to 32 characters long and can consist of any displayable ASCII characters String Name The content of the string The previous parameter names the string this parameter defines its content When a string name is specified for a prepend or append string in the table at the top of the window the line printer daemon sends the value of that string to the printer before or after the print data as appropriate Character values can be anywhere in the extended A
7. e TIFF for files to be printed or to be manipulated as high resolution images When downloading the browser will use a plug in or external application for TIFF files if one is loaded or will prompt the user to view or save the image Back to start of Web Scan information Troubleshooting web scanning Problems using scan e Unable to scan using PDF image format Problem After I click the Scan button I get an error message that the scan is aborted I am using Internet Explorer Resolution This is a known issue with plug ins not external applications and version 5 0 of Microsoft Internet Explorer Configure your Internet Explorer browser to not use that specific plug in for TIFF files e Unable to scan using TIFF image format Problem After I click the Scan button the scanner begins to scan but never completes I am using Internet Explorer Resolution This is a known issue with various versions of Microsoft Internet Explorer and Windows 95 98 and NT 4 0 A recommended work around is to download the latest version of Internet Explorer 5 0 or higher and the latest version of Adobe Acrobat Reader 4 0 or higher e Unable to use Save or Save As command in Adobe Acrobat Reader Problem After I click the Scan button Adobe Acrobat Reader is launched I am unable to select Save or Save As Resolution This is a known issue with various versions of Microsoft Internet Explorer and Windows 95 98 and
8. 0800 157 751 Fax 55 11 3747 7765 Hours of operation 8 00 a m to 10 00 p m Monday through Friday iL Chile Colombia Mexico Peru Venezuela 9 00 a m to 6 00 p m on Saturday Support HelpPhone Phone 0800 157 751 Fax 55 11 3747 7765 Hours of operation 8 00 a m to 7 00 p m Monday through Friday Post sales Business Computing 800 22 5547 Post sales Home Office Computing Phone 800 360 999 Pre sales 123 800 360 999 Hours of operation 9 00 a m to 6 00 p m Monday through Friday 9 800 91477 Hours of operation 8 00 a m to 6 00 p m Monday through Friday Mexico City 52 5 258 99 22 Hours of operation 8 30 a m to 10 00 p m Monday through Friday 9 00 a m to 2 00 p m on Saturday Outside Mexico City 01 800 472 6684 Hours of operation 8 30 a m to 10 00 p m Monday through Friday 9 00 a m to 2 00 p m on Saturday 0 800 10111 Hours of operation 9 00 a m to 6 00 p m Monday through Friday Post sales 800 47 777 Caracas 207 8488 Hours of operation 8 00 a m to 8 00 p m Monday through Friday Europe Middle East and Africa Hours of operation for HP Jetdirect products are Monday to Friday from 8 30 a m until 6 00 p m CET Please note that support in your language or your country might not be available for all products Austria Belgium Czech Republic Denmark English International Finland 43 0 810 00 6080 32 0 2 626 880
9. 1 default Enables appletalk DLC LLC parameters for TFTP not for 175x TFTP Parameter Description Enables or disables DLC LLC protocol operation on the print server 0 Disables 1 default Enables not for 175x dlc llec Other parameters for TFTP TFTP Parameter Description Enables or disables the web scanning feature in the embedded web server when connected to a supported device 0 Disables 1 default Enables Specifies the number of seconds 1 3600 that an idle scan connection is allowed to remain open 0 disables the timeout The default is 300 seconds scan config scan idle timeout Enables or disables the scan to email feature in the embedded web server when connected to a supported device 0 Disables 1 default Enables Enables or disables print server support of the client software provided with your multifunction peripheral MFP or All In One 0 default Disables allows printing only 1 Enables allows printing scanning etc scan email config MFP config usb mode Specifies the communication mode over the USB port on the print server Auto default Automatically negotiates and sets the the highest communication mode possible for the attached printer or device MLC Multiple Logical Channels An HP proprietary communication mode that allows multiple channels of simultaneous print scan and status communicat
10. The manufacturing identification code for use by HP support personnel ID Date Identifies the date of manufacture of the HP Jetdirect print server Manufactured USB Printer 1 Heads the section for the USB printer class descriptor information supplied by the manufacturer of the printing device The number 1 indicates that the configuration and diagnostic pages will be printed on Back to Top the printing device attached to print server port 1 See USB Port Information USB Port Information Provides the USB printer class descriptors for the device connected to the port Message Description Serial Number Device Name Manufacturer Manufacturer of the attached printing device Name of the attached USB printing device supplied by the manufacturer Serial number of the attached printing device Communication Current USB communication mode Back to Top e 1284 4 IEEE standard protocol a mode for printers and multi function All in One devices that allows multiple channels of simultaneous print scan and status communication MLC HP proprietary protocol for Multiple Logical Channels a mode for printers and multi function All in One devices that allows multiple channels of simultaneous print scan and status communication Bidirectional two way printer communication sending print data to the printing device and returning status information from the printing device
11. e For the LPR LPD Line Printer Daemon alternative printing method e For Macintosh setup MacOS 8 6 or later read the Jetdirect CD ROM on a Macintosh system select the file Network Printing htm and follow the instructions for setting up network printing Steps to install the print server hardware 1 Attach the print server to a 10Base T Ethernet or 100Base TX Fast Ethernet local area network by plugging a network cable into the RJ 45 connector on the rear end of the print server 2 Attach the print server to the printer by plugging the Universal Serial Bus USB cable shipped with the print server into the USB connector on the front end of the print server and into the USB connector on the printer o Caution Unsupported USB Devices m HP 4135A Jetdirect Connectivity Card m any USB hub m any USB to parallel converter m any USB cable extender 3 Plug the DC power cord from the power module shipped with the print server into the power connector on the rear end of the print server Plug the power module into a power outlet o Caution Do not use the power module shipped with your print server with any other products 4 Verify the print server s LEDs o The 10 or 100 LED on the rear end of the print server lights green to indicate the connection speed o The power status LED D on the top front begins blinking and within 15 seconds is solid green to indicate the server passed its self test
12. Install hardware power on the print server Refer to procedure 2 Configure TCP IP parameters on the print server Refer to summary of methods 3 Find the driver for your printer and install it 4 Create a TCP IP port and connect it to the driver You can use Microsoft LPR port for example 5 Do LPD setup procedure for the Windows or Macintosh client o LPD on Windows NT or 2000 systems o LPD on Mac OS systems Setting up LPD on Windows NT 2000 systems Note Make sure you have done the LPD prerequisites LPD Line Printer Daemon setup involves setting up the print queues creating a port for printing and verifying the setup on the system The procedure depends on the operating system e Windows NT 4 0 LPD setup procedure e Windows 2000 LPD setup procedure Reference on queues In the procedure below you will set up a print queue for each printer or printer personality PCL or PostScript used on each system Also different queues are required for formatted and unformatted files You can use the queue names listed in the following table raw no processing text carriage return added auto automatic defined by user optionally including lt user defined gt commend strings before and after the print data Meaning of the queue names The line printer daemon treats data in an text queue as unformatted or ASCII text and adds a carriage return to each line before sending it to the printer Note that
13. Make sure that beneath Configuration in the left column of the page Other Settings is selected Select the Miscellaneous tab in the second row of tabs across the page To assign a parameter setting enter the desired value and click Apply These settings are used to enable or disable some advanced TCP IP protocols for management and printing and some scanning settings for multi function peripheral MFP or All in One devices Miscellaneous Settings Enable or disable SLP Service Location Protocol used by SLP Config selected client application software to automatically discover and identify the print server Enable or disable access to print server configuration parameters Telnet Config sing Telnet See Telnet See security issues Enable or disable port 9100 services Port 9100 is an 9100 Config HP proprietary raw TCP IP port on the print server and is the default port the HP Standard Port for printing See port numbers FTP Config Enable or disable File Transfer Protocol services available on the not on 175x print server for printing See FTP printing Enable or disable the Line Printer Daemon services on the print LPD Printing server LPD provides line printer spooling services for TCP IP systems See LPD HEHHE Enable or disable the Internet Printing Protocol on the HP Jetdirect IPP Printing print server If the printer is properly connected and accessible not on 175x IPP allows pri
14. You can disable and enable the availability of the web scanning facility in the embedded web server You can also disable and enable the alternative to this basic scanning functionality The alternative The print server may support depending on installation methods the full function scanning facility residing on individual computers acquired by installing the client software from the CD for the HP multifunction MFP or All in One device The client user can use that software normally on printers networked through an HP Jetdirect print server and it probably has more features than the simple scanning available available on the embedded web server through the client user s browser Enabling disabling Both alternatives the print server s support of the full function client scanning software and the print server s embedded web server Web Scan facility are enabled by default and therefore available to the network clients Either or both can be disabled and then enabled again in the print server s configuration Methods for making these configuration changes e Telnet e The embedded web server s Networking configuration facility Click on the Networking tab at the top of the web page In the left column of the page in the Configuration list select Other Settings To assign a parameter setting enter the desired value and click Apply Networking configuration reference The parameters are the following o Enable Web Scan Enabl
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16. and HP Jetdirect 310x external print server Internet connector for USB The Jetdirect configuration page is a page that the print server sends to the attached printer both as a test of the connection between the print server and the printer and as an display of the status of the print server s functions If you are able to print a Jetdirect configuration page on your printer click on the Yes button below to continue with the troubleshooting procedure This takes you to information about interpreting the results contained on the configuration page If you are not able to print a Jetdirect configuration page on your printer or if you don t know how to print one click on the No button below to start evaluating the print server s ability to print a configuration page Clicking on the No button will also give you information on how to print a test page 2000 2001 Hewlett Packard Company Configuration page does not print O or is unreadable laveant for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB wankers ri rt of fr ae If the configuration page does not print successfully try the steps HP Jetdirect below If the page prints but is unreadable note step 4 particularly i75x 310x 1 Make sure your printer is connected to your print server by a USB A to B cable This is the standard USB cable to print server to printer
17. change the setting in the TFTP configuration file and power cycle the print server or cold reset the print server to factory default settings 1 Allows them telnet config SNMP parameters for TFTP TFTP Parameter Description Enables or disables SNMP operation on the print server 0 Disables 1 default Enables Specifies a password for SNMP GetRequests sent to the print server This password is optional If a user specified get community name is set the print server will respond to either a user specified community name or the factory default The community name must be ASCII characters The maximum length is 255 characters snmp config get community name Specifies a password that determines which SNMP SetRequests control functions the print server will respond to The community name of an incoming SNMP SetRequest must match the print server s set community name for the print server to respond SetRequests must come from hosts that are configured in the print server s host access list Community names must be ASCII characters The maximum length is 255 characters set community name Configures the print server to send on or not send of SNMP authentication traps The default is on Authentication traps indicate that an SNMP request was received but the community name check failed auth trap trap dest Enters a host s IP address into the print se
18. ftp 192 168 45 39 Connected to 192 168 45 39 220 JD FTP Server Ready User lt 192 168 45 39 lt none gt gt susan_g 001 Username Ok send identity lt email address gt as password Password 230 Hewlett Packard FTP Print Server Version 2 0 Directory Description PORT1 Print to port 1 HP color LaserJet 4500 To print a file use the command put lt filename gt portx or cd to a desired port and use put lt filename gt Ready to print to PORT1 230 User logged in ftp gt pwd 257 is current directory lt default port is PORT1 gt HP Color LaserJet 4500 ftp gt cd portl 250 Changed directory to PORT1 ftp gt pwd 257 PORTI is current directory HP Color LaserJet 4500 ftp gt bin 200 Type set to I Using binary mode to transfer files ftp gt put d atlas temp ftp_test ps 200 PORT command successful 150 Opening BINARY mode data connection 226 Ready 226 Processing job 226 Transfer complete 31534 bytes sent in 0 04 seconds lt 788 35 Kbytes sec gt ftp gt quit 221 Goodbye GANS 2000 2001 Hewlett Packard Company Interpreting the configuration page for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB invent ran teat ted The configuration page also called a self test page or configuration plot for a print server displays for messages network statistics and status for the
19. procedure 1 Enter the Telnet command cold reset 2 Exit Telnet using one of the following commands depending on your system save exit quit 3 When prompted whether to save settings that you have changed enter y Telnet Commands and Parameters List of the available Telnet commands and parameters Note If a parameter is supplied dynamically for example from a BOOTP TFTP or DHCP server its value cannot be changed using Telnet without first setting manual configuration using the ip configcommand Whenever you are manually changing an IP address you should also reconfigure the subnet mask and default gateway at the same time User control commands in Telnet Telnet Parameter Description and Values Displays the Telnet commands and help commands Displays current values menu Displays the menu interface for further configuration entries Enables the advanced Telnet commands in addition to the ones generally available Help will advanced include the advanced and general commands Disables the advanced Telnet commands only the general ones will be available Help will general exclude the advanced commands eee Exports the Telnet settings to a file for editing and importing via Telent or TFTP This P command is only supported by systems such as UNIX that support input output redirection save Saves the Telnet settings and exits the Telnet session exit Exits the Telnet session Ge
20. Address fis2 168 45 39 Subnet Mask fess 255 248 0 Default Gateway i92 168 40 Doman Name Primary WINS Sewer SS Secondary WINS Server idle Timeout fo Tuse eooo System Contact System Location Banner Page Menu items in the left column and tabs in the second row at the top are listed below Use the links in the following lists to find the additional pages they access and all the specific items on each page e Configuration O Network Settings m TCP IP tab IPX SPX tab AppleTalk tab SNMP tab For Advanced tab see Other Settings O Support Info O USB Settings O Other Settings Security m LPD Queues tab m Miscellaneous tab o Admin Password o Access Control e Diagnostics Network Statistics Protocol Info Configuration Page Refresh Rate Configuration e Network Settings e Support Info e USB Settings e Other Settings Network Settings e TCP IP tab IPX SPX tab AppleTalk tab DLC LLC tab SNMP tab Click on the Networking tab at the top of the web page Make sure that beneath Configuration in the left column of the page Network Settings is selected The Network Settings pages allow you to set or change configuration parameters for TCP IP IPX SPX AppleTalk and SNMP protocols To assign a parameter setting enter the desired value and click Apply Notes e If you enter or change a configuration parameter value click Apply to enable your change or clic
21. Clicking the No button will also give you information on where to find the power status D light what it looks like and what the correct power connection looks like 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect i75x 310x What is the state of the Power Status light for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The behavior of the power status D light indicates the status of the print server s power connection and its physical connection to the network If the power status D light on your print server is not ON solid green find its state in the list below and click on it to continue troubleshooting 4O OFF 6 Blinking green q D Blinking amber 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x Power Status light OFF for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB If the power status D light is OFF your power module may be faulty Fixing this fault requires assistance from HP Jetdirect technical support click on the button below for information on contacting HP 2000 2001 Hewlett Packard Company inveni Back to start of troubleshooting for HP Jetdirect 175x 310
22. HP Jetdirect 310x external print server Internet Connector for USB 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products that prove to be defective Replacement products may be either new or equivalent in performance to new 2 HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for a period of NINETY 90 DAYS due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the NINETY 90 day period HP will replace software that does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or
23. HP software e Computer running Microsoft Windows NT 4 0 Intel based or Windows 2000 e TCP IP e HP Jetdirect 310x print server Supported Proxies HP software e Web proxy with support for HTTP v1 1 or greater may not be needed if printing over an intranet Microsoft Supplied Software Note Contact Microsoft Corp for support of Windows IPP software Windows 2000 Integrated Software On Windows 2000 systems an alternative to using the HP supplied software is to use the IPP client software integrated with Windows 2000 The IPP implementation on the HP Jetdirect print server is compatible with Windows 2000 IPP client software To set up a print path to an HP Jetdirect connected Internet printer using the Windows 2000 IPP client software proceed as follows 1 Open the Printers folder click Start select Settings and select Printers 2 Run the Add Printer wizard double click Add Printer then click Next 3 Select Network Printer and click Next 4 Select Connect to a printer on the Internet and enter the print server s URL http IP_address ipp port where IP_address is the IP address configured on the HP Jetdirect print server Example http 192 160 45 40 An IPP connection to the print server with IP address 192 160 45 40 Then click Next 5 You will be prompted for a printer driver the HP Jetdirect print server does not contain printer drivers so your system cannot automatically obtai
24. IP address configured on the print server lt system IP address gt isthe IP address of the computer s network card that is attached to the same physical LAN as the print server example route add 192 168 45 39 192 170 1 2 Note Using Telnet to manually set an IP address will override dynamic IP configuration such as BOOTP DHCP or RARP resulting in a static configuration In a static configuration the IP values are fixed and the operation of BOOTP DHCP RARP and other dynamic configuration methods may no longer function Whenever you are manually changing an IP address you should also reconfigure the subnet mask and default gateway at the same time Typical Telnet session Command Prompt OF Es icrosoft R gt Windows NT lt TM gt lt C gt Copyright 1985 1996 Microsoft Corp gt Telnet 192 168 468 133 IN o Telnet 192 168 480 133 oe x Connect Edit Terminal Help HP JetDirect a J Password is not set Please type for help or Z for current settings o Telnet 192 168 408 133 Pe E3 al Connect Edit Terminal Help Please type for help or for current settings 4 gt Help Menu Type one Command followed by one of its valid Values Command Values TCP IP ip config MANUAL BOOTP ONLY DHCP ONLY ip IP address in dotted notation 6 6 6 6 to disable subnet mask IP address in dotted notation 6 6 6 6 to disable default gw IP address in dotted notation 6 6 6 6 t
25. IP address within the DHCP scope a In the DHCP tree open the folder for your scope and select Reservations b Click the Action menu and select New Reservation c Enter the appropriate information in each field including the reserved IP address for your print server Note the hardware MAC address for your print server is available on the Jetdirect configuration page d Under Supported types select DHCP only then click Add This results in a DHCP configuration Note Selecting Both or BOOTP only results in a BOOTP configuration due to the sequence in which HP Jetdirect print servers initiate configuration protocol requests e Specify another reserved client or click Close The reserved clients added will be displayed in the Reservations folder for this scope 12 Close the DHCP manager utility Configuring the print server for DHCP configuration Once a DHCP server is set up according to the previous section the factory default state of the print server requires no further action for print server configuration How the default configuration works Changing the BOOTP DHCP configuration method Other configuration tools that include IP configuration such as the embedded web server or Telnet allow you to disable BOOTP and or DHCP auto configuration In each of these tools three possible settings for the configuration method are provided each of the settings has the effect of disabling others as follow
26. Note that the print server does not support parallel to USB converters for connecting a parallel printer to a USB host it works with USB printers only Make sure that the cable is connected firmly to both the printer and the print server 2 Make sure that the printer and the print server are powered on 3 Make sure that the printer is Online or Ready 4 Make sure that the printer supports one of these printer languages o ASCII o PCL o PostScript o HP GL 2 The print server can print a configuration page in any of these languages By default the print server is configured to determine the appropriate printer language automatically It is possible that the print server is not able to determine automatically which language it should use for your printer Please refer to your printer documentation to find out which printer languages are supported by your printer Then check the electronic documentation on the Jetdirect CD ROM for information on setting a specific printer language for the configuration page to match one of the languages supported by your printer 5 It may be necessary to re initialize the connection between the printer and the print server by cycling power on the print server Unplug the power cable from the print server then plug it back in Do this with the printer switched ON Can you now print a Jetdirect configuration page If yes click on the Yes button for information on interpreting the configurati
27. Other Settings Help Exit Oe MVOW amp wh re Enter Selection gt Support Settings For the TCP IP Menu select 2 a TCP IP Menu 1 TCP IP Main Settings 2 TCP IP Print Options 3 TCP IP Rew Print Ports 4 TCP IP Access Control S TOR IP Other Settings 6 TCP IP Diagnoatica Return to Main Menu For parameters listed in b s Enter Selection gt 1 TCP IP Main Settings select 1 TCP IP Main Settinga Host Name printerl IP Config Nethod USER SPECIFIED IP Address 192 168 45 39 Subnet Mask 255 255 0 0 Default Gateway 192 168 40 1 Contig Server 192 1689 2 21 TETP Server 192 168 2 21 TFTP File Name Rpnp print cfg Domain Nane Not Specified ONS Server Not Specified Pri WINS Server Not Specified Sec WINS Server Not Specified SMTP Mail Server Not Specified Would you like to change any of the settings Y N I To edit these parameters enter Y Use the Backspace key to edit the parameters Changes arenotsaveduntil you savethem when you exit the session Using Telnet to Erase the Existing IP Address This procedure resets all TCP IP parameters but only affects the TCP IP subsystem After this has been done the print server should be power cycled Parameters for other subsystems such as IPX SPX Novell NetWare or AppleTalk are not affected To reset all print server configuration parameters to factory default values use the hardware cold reset
28. The print server provides two interface options to enter Telnet commands command line interface which is the default and menu Command line interface default procedure Use the following procedure for Telnet s command line interface to change parameters 1 At the Telnet prompt gt enter lt parameter gt lt value gt where lt parameter gt is the string for the configuration parameter you are defining Command strings are found in the first column of the Telnet commands and parameters list at the end of this section lt value gt is the setting you are assigning to that parameter Allowed values are described in the second column of the Telnet commands and parameters list at the end of this section At any time during a Telnet session you can enter one of the following to view available configuration parameters the correct command format and a list of commands advanced to list additional advanced commands to display the current configuration Caution Parameter changes are not saved until step 4 below 2 Repeat the previous step to set any additional configuration parameters 3 When you have finished entering the configuration parameters at the Telnet prompt enter one of the following commands which depend on your system save exit quit 4 When prompted whether to save settings that you have changed enter y for yes or n for no Menu interface procedure Use th
29. UNIX These refer to the protocol and programs associated with line printer spooling services that may be installed on various TCP IP systems These systems include Windows NT 4 0 Windows 2000 and Mac OS The LPD programs include the following Program Name Ipr Line Printer Request Queues jobs for printing Ipq Line Printer Queues Displays print queues Line Printer Remove Removes jobs from print queues Ipe Line Printer Control Controls print queues Line Printer Daemon Scans and prints the files if the specified printer is connected to the system If the specified printer is connected to another system this Purpose of Program process forwards the files to an lpd process on the remote system where the files are to be printed Prerequisites e An operating system that supports LPD printing any host implementation of LPD that complies with the RFC 1179 document e Administrator access to your system e Printer properly connected to the network through the print server done in step I of the initial setup below e IP parameters configured on the print server done in step 2 of the initial setup below Read the hardware address also called MAC LAN or station address of the print server either from a label on the print server device or from the configuration page you print as the last step in the hardware installation procedure done in step 1 of the initial setup below Setup sequence 1
30. be currently set to be enabled refer to the LPD Printing parameter under the Miscellaneous tab within Other Settings Example For example if you had a network printer controlled by a Windows NT server and wanted to reset it at the start of each print job you could set up a user defined print queue named clear_printer that issues a PCL reset command lt ESC gt lt e gt at the beginning of each job You would set this up as follows First set up the print queue 1 Name a string Type reset_string into the String Name field in row 1 2 Define the string s value Type 1BE lt ESC gt lt e gt into the Value field in row 1 Alternatively you could type 1B 45 3 Name the queue Type clear_printer into the Queue Name field in row 5 4 Set up the prepend string Type reset_st ring into the Prepend String field in row 5 5 Leave the Append String field in row 5 blank 6 Set the queue type Using the pull down menue set the Queue Type field in row 5 to RAW Then set up the printer to use the queue making sure to specify clear_printer when asked for a queue name For details of setting up the printer refer to LPD Printing After that any print jobs sent to the printer either from the server or from a client computer that has set up that printer will include a reset command at the beginning of the job Miscellaneous Settings Click on the Networking tab
31. daemon searches servers for configuration data with a matching hardware address and if successful sends the corresponding configuration data to the print server as a reply The factory default state of the HP Jetdirect print server is to request its configuration data using BOOTP requests first and if no BOOTP reply is received then to request its configuration data using DHCP requests Note If the print server and the BOOTP TFTP or DHCP server are located on different subnets IP configuration may fail unless the routing device supports BOOTP Relay allows the transfer of requests between subnets Other ways to configure IP Procedures e BOOTP with optional TFTP O Setting up the BOOTP server on specific operating systems O bootptab file o TFTP configuration file O Configuring the print server for BOOTP auto configuration e DHCP O Setting up the DHCP server on specific operating systems O Configuring the print server for DHCP auto configuration e Changing the BOOTP DHCP configuration method Setting up the BOOTP server For systems using NIS Network Information Service If your server uses NIS you may need to rebuild the NIS map with the BOOTP service before performing the BOOTP configuration steps Refer to your system documentation The procedure to set up the DHCP server depends on the operating system on that system It may be a system other than those using the HP Jetdirect print serv
32. damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Local warranty statements Australia and New Zealand For consumer transactions in Australia and New Zealand The warranty terms contained herein except to the extent lawfully permitted do not exclude restrict or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you Argentina Certificado de Garant a vea el folleto de garant a que acompa a al paquete del producto M xico P liza de Garant a vea el folleto de garant a que acompa a al paquete del producto Getting warranty service For your records please
33. default name is NPI xXxxxxx where xxxxxx are the last Print Server Name bee a six digits of the print server s LAN hardware MAC address Specifies the time interval in seconds that the print server waits SAP Interval to send Service Advertising Protocol SAP messages which are broadcast to advertise its service capabilities on a network To disable SAP messages use the value 0 Specifies the name of the NDS tree for this device The NDS a Novell Directory Services tree name refers to the name of the not on 175x organizational tree used by your network To disable NDS support leave this field blank To disable NDS support leave this field blank The print server s NDS context refers to the NDS container or organizational unit that contains the print server object Print queue and device objects can be located anywhere within the NDS tree but the HP Jetdirect print server must be configured with the fully qualified print server object name NDS Context For example if the print server object is found in the not on 175x __ container marketing mytown j and the print server object name is lj_ pserver the fully qualified print server context name CN is CN lj_pserver OU marketing OU mytown O lj where OU is an Organization Unit container and O is an Organization container within the NDS tree Note NDS objects cannot be created by the embedded web server J AAR Specifies the time interval seconds that
34. disables the ability to print via FTP 0 Disables 1 default Enables Enables or disables the ability to print via IPP 0 Disables 1 default Enables Enables or disables LPD Line Printer Daemon printing services on the print server 0 Disables 1 default Enables A port specific parameter that specifies printing an LPD banner page 0 Disables banner pages default Enables banner pages i Specifies whether an acknowledgement ACK on all TCP packets is required before the interlock gt printer is allowed to close a Port 9100 print connection host name domain name TFTP Parameter 9100 printing banner Enables or disables buffer packing for TCP IP packets buffer packing 0 default Normal data buffers are packed before sending to the printer 1 Disable buffer packing data is sent to the printer when received Controls the setting of the TCP PSH flag for device to client data transfers 0 default Disables this option flag not set write mode 1 All push option Push bit is set in all data packets 2 EOI push option Push bit is set only for data packets that have an End of Information flag set Enables or disables multiple TCP connections mult tcp conn 0 default Allows multiple connections 1 Disables multiple connections TCP IP raw print port parameters for TFTP TFTP Parameter Description aw port Specifies additional ports
35. e In UNIX arp s 192 168 45 39 00 01 E6 a2 31 98 ping 192 168 45 39 Once the IP address has been set on the print server additional arp and ping commands will be ignored Once the IP address is configured arp and ping cannot be used unless the print server is reset to factory values see cold reset On UNIX systems the arp s command may vary between different systems Some BSD based systems expect the IP address or host name in reverse order Other systems may require additional parameters See your system documentation for specific command formats 2000 2001 Hewlett Packard Company Using Telnet LA for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB invent How to configure the print server using Telnet Back to Setting up an IP route To use Telnet commands with the print server a route must be available from your workstation to the print server This means that there must be a match between the network identification of your system to that of the print server For example if the print server is configured with a default IP address a route may not exist On Windows 95 98 NT 4 0 2000 Me and XP systems you can use the following route command at a DOS prompt to add a route to the print server route add lt print server IP address gt lt system IP address gt where lt print server IP address gt isthe
36. level specified or higher in priority are reported The default is 8 messages of all priorities are sent If 0 all syslog messages are disabled sys log priority A code used to identify the source facility of a message for example to identify the source of selected messages during troubleshooting By default the print server uses LPR as the source facility code but local user values of Local0 through 1ocal7 can be used to isolate individual or groups of print servers syslog facility Enables or disables the Service Location Protocol SLP operation on the print server SLP is used by selected HP software applications to automate device discovery 0 Disables 1 default Enables Specifies the IP multicast Time To Live TTL setting for Service Location Protocol SLP packets The default value is 4 hops the number of routers from the local network The range is 1 15 When set to 1 multicast capability is disabled slp config The number of seconds that an idle print data connection is allowed to remain open Since the card supports only a single TCP connection the idle timeout balances the opportunity of a host to recover or complete a print job against the ability of other hosts to access the printer The acceptable values range from 0 to 3600 1 hour If set to 0 the timeout mechanism is disabled The default is 270 seconds An integer 1 3600 that specifies the number of s
37. not detected ROGRESS any errors The print server received a negative acknowledgment message from the DHCP server in response to a configuration request The print server had received IP parameters from a DHCP server but communication with the DHCP server has been lost Check status of the DHCP server If an infinite lease was assigned the print server will use the IP address of the most recent DHCP server used but operation may be degraded until a DHCP server responds 58 The printer does not support AppleTalk or AppleTalk extensions POSTSCI MODE NOT SELECTED 59 Firmware download message Currently downloading firmware to the INCOMPLETE print server or the download did not complete properly F W MUST DOWNLOAD 5A Firmware download message Download of firmware is complete TURN PRINT Power cycle the print server OFF ON The server has been shut down because of a configuration change or ECTING reset request This message automatically clears after a few seconds RVER unless the printer is off line is in an error state or is servicing another I O port or another network protocol Back to Top End of troubleshooting If you have not been able to correct your print server problem using this troubleshooting procedure you will need to contact HP technical support for further assistance Click on the button below for details
38. peer printing called IPX direct mode When power is applied in this factory default state e TCP IP The print server sends out several BOOTP requests and one RARP request If there is no reply the print server sends out several DHCP requests If there is no reply then the print server uses the default IP address of 192 0 0 192 to appear on the network ready for manual configuration by a user using the Install Network Printer wizard or any of the other configuration methods e IPX The print server tries to determine and use the IPX network number It is then ready for further configuration by a user using the Install Network Printer wizard or any of the other configuration methods When power is cycled thereafter the configuration remains as set previously e For IPX the network number is reassigned automatically e For TCP IP one of the following applies o Ifa BOOTP reply set the print server s IP configuration previously BOOTP replies continue to be sent when power is cycled If no reply is received factory default sequence continues as described above o Ifa DHCP reply set the print server s IP configuration previously DHCP requests continue to be sent indefinitely o If any configuration changes were made manually by a user then this manual configuration continues to be used O If none of the above have been set the factory default sequence is used as described above Resetting the print server to
39. print server s public key Verify object names Verify that the object key assigned to the print server is a print server object and not a printer or other object The NDS server address cannot be located or accessed The ARP layer has detected another node on the network using the same IP address as the print server Extended error information below this message shows the hardware address of the other node The print server cannot read the contents of its NOVRAM Cycle power on the print server by unplugging is power cable and plugging it back in If the problem persists perform a cold reset on the print server while holding down the test J button on the back of the print server plug the power module back into the print server and continue to hold down the test J button for about five seconds Any user configured settings will be erased If the problem still persists call HP technical support for help The IP address specified for the print server through BOOTP is an invalid IP address for specifying a single node Check your Bootptab file for proper entries The IP subnet mask specified for the print server through BOOTP is an invalid subnet mask Check your Bootptab file for proper entries The default gateway IP address specified for the print server through BOOTP is an invalid IP address for specifying a single node Check your Bootptab file for proper entries The syslog server IP address specified for t
40. print server To print a configuration page press the HP Jetdirect T n on the print server ibre est button on the print serve An HP Jetdirect configuration page can also be viewed over the network from a management utility such as HP Web Jetadmin or by accessing the embedded web server on the HP Jetdirect print server Just click on any section of the configuration page below for detailed description of that section This is a sample for the 310x print server The page for the 175x is similar a few sections do not apply as noted in the descriptions HP JetDirect Configuration Page English HPGL2 sacasaasa General Information osnnueounnoue ace eecocaessacau IPX SPX aeassnoasaosaxoscouan Status I O Card Ready Status Ready Model Number J6036A Primary Frame Type Auto Select Hardware Address 000186123456 Firmware Version L 21 05 Network Frare Type Rovd Port Config 100TX HALF Unknown EN II 2 Auto Negotiation On 0000C400 EN 802 2 32303 Manufacturing ID 40194019F0907F Unknown EN SNAP 2 Date Manufactured 02 2002 Unknown EN 802 3 2 USB Printer 1 wexewdneneone een enema em nveuenenene Novell NetWare sneanennnwme Device Name LaserJet 3320 Status Ready Manufacturer Hewlett Packard Serial Number USIGSKOKD Node Name NPI12345 Communication Mode 1284 4 NetWare Mode Queue Server NDS Tree Name YES TREE seeneesess Security Settings cesessercecere Admin Password Not Set NDS Context O HP SSL TLS CN mfgq48 corp c
41. ps ax grep rarpd_ for BSD or Linux 4 The system response should be similar to the following 861 0 00 2 24 72 5 14 03 0 00 rarpd a 860 0 00 5 36 140 5 14 03 0 00 rarpd a 5 If the system does not display a process number for the RARP daemon see the rarpd man page for instructions on starting the RARP daemon 6 Editthe etc hosts file to add your designated IP address and node name for the print server For example 192 168 45 39 laserjetl 7 Editthe etc ethers file etc rarpd conf file in HP UX 10 20 to add the LAN hardware address MAC or station address as shown on the configuration page and the node name for the print server For example 00 01 EH6 a8 b0 00 laserjetl Note If your system uses Network Information Service NIS you need to incorporate changes to the NIS host and ethers databases 10 Switch on the print server To verify that the print server is configured with the correct IP address use the ping utility At the system prompt enter ping lt IP address gt where lt IP address gt is the assigned address from RARP The default IP address is 192 0 0 192 If ping does not respond see the Troubleshooting section 2000 2001 Hewlett Packard Company Using the arp and ping commands fi for HP Jetdirect 175x external print server Internet connector for USB 7 and HP Jetdirect 310x external print server Internet connector for invent USB You can configure a print server with an
42. start of Networking tab Back to directory of all pages and features in embedded web server Back to start of embedded web server Web Scan With HP s Web Scan you can perform a simple scan from your supported networked multi function peripheral MFP or All in One device using a web browser on your computer You do this using the embedded web server that is maintained for each HP Jetdirect print server Starting the embedded web server Click Scan in the left column to access the Scan page to do simple scanning over the network using the web browser You can display the document download it to a file or e mail it if an e mail server is configured e Using Web Scan o Features m Preview image m Scan image m Scan to e mail O Reference topics m Scanner status messages m Document size settings m Image type settings m Image format settings e Troubleshooting Web Scan O Problems saving image formats Oo Problems using scan preview O Problems with availability of scanning and e mail e An alternative to the basic scanning in the embedded web server Using Web Scan Preview image If you have a flatbed MFP or All in One you may preview an image by clicking the Preview button The preview will be displayed in a small window on the Web Scan page For a flatbed with a multi page document feeder ADF You cannot preview an image from the feeder Put the document on the glass flatbed instead Scan download the im
43. the actual observed behavior is that a PCL line termination command value of 2 is issued at the beginning of the job The line printer daemon treats data in an raw queue as formatted files in PCL PostScript or HP GL 2 languages and sends the data without change to the printer Data in an auto queue will be automatically processed as text or raw as appropriate For the binps queue the line printer daemon requests the PostScript printer driver to output print data in 8 bit binary form byte values in the range of 0 to 255 instead of the standard ASCII values in the range of 0 to 127 For user defined queue names the line printer daemon adds user defined strings before and or after the print data Click here for details on setting up user defined print queues using the print server s embedded Web server If the queue name is not one of the above the HP Jetdirect print server assumes it to be rawl The procedure depends on whether the system runs Windows NT 4 0 or Windows 2000 Windows NT 4 0 LPD setup procedure Along with these general instructions see your system documentation for information on configuring these systems The process consists of these parts A Installing TCP IP software if not already installed B Configuring the networked printer with the queue and port C Verifying the configuration A Installing TCP IP software This procedure lets you check whether you have TCP IP installed on your Wi
44. the name will be NPIxxxxxx where xxxxxx are the last six digits of the hardware address MAC or LAN address Specifies the IPX frame type setting one of the following AUTO default EN_SNAP EN_8022 EN 8023 EN_II TR 8022 TR_SNAP ipx frametype Specifies the time interval 1 3600 seconds that the print server waits between Service ipx sapinterval Advertising Protocol SAP broadcasts on the network The default is 60 seconds 0 disables SAP broadcasts not for 175x An alphanumeric string up to 31 characters that specifies the name of the Novell Directory ipx nds tree Services NDS tree for this print server not for 175x An alphanumeric string up to 256 characters that specifies the NDS context for the print ipx nds context server not for 175x Specifies the time interval 1 255 seconds that the print server will wait to check for print ipx job poll jobs in a print queue The default is 2 seconds Enables or disables printing an IPX banner page using the Printer Job Language PJL ipx banner 0 Disables default Enables Enables or disables IPX end of job notification using PJL ipx eoj 0 Disables default Enables Enables or disables IPX toner low notification using PJL ipx toner low 0 Disables default Enables AppleTalk parameters for TFTP TFTP Parameter Description Enables or disables AppleTalk EtherTalk protocol operation on the print server 0 Disables
45. the print server will wait not on 175x t check for print jobs in a print queue For Printer Job Language PJL parameters enable check or disable clear the parameters provided e Banner Pages for printing separator pages between print jobs PJL a E e End Of Job Notification if received from the printer an not on 175x end of job message will be forwarded to a client application e Toner Low Notification if received from the printer the print server will forward a toner low message to a client application AppleTalk settings Click on the Networking tab at the top of the web page Make sure that beneath Configuration in the left column of the page Network Settings is selected Select the AppleTalk tab in the second row of tabs across the page To assign a parameter setting enter the desired value and click Apply Using the checkbox provided you can enable check or disable clear the AppleTalk protocol on the print server If AppleTalk is enabled AppleTalk parameter settings are displayed To assign a parameter setting enter the desired value and click Apply Notes e The HP Jetdirect print server supports AppleTalk Phase 2 only e Up to two types of printers can be advertised on the network DLC LLC settings not on 175x Click on the Networking tab at the top of the web page Make sure that beneath Configuration in the left column of the page Network Settings is selected Selec
46. to close the wizard Installation note If the LPD printer on the Windows 2000 server is shared Windows clients can connect to the printer on the 2000 server using the Windows Add Printer utility in the Printers folder Back to start of Windows 2000 setup procedure Back to start of entire LPD setup 2000 2001 Hewlett Packard Company O invent Back ta start of User s Guide Setting up LPR LPD on Macintosh systems for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The setup for LPD Line Printer Daemon also known as LPR Line Printer Request involves setting up the print queues and creating a port for printing Prerequisites e Mac OS v 8 6 or higher e LaserWriter 8 version 8 5 1 or higher Desktop Printer Utility 1 0 or higher e Also verify the general LPD prerequisites Reference on queues In the procedure below you will set up a print queue for each printer or printer personality PCL or PostScript used on each system Also different queues are required for formatted and unformatted files You can use the queue names listed in the following table raw no processing text carriage return added auto automatic binary Postscript defined by user optionally including lt user defined gt commend strings before and after the print data Meaning of the queue names The line printer da
47. web server to control access to print server configuration parameters o Upto 16 case sensitive alphanumeric characters may be used O Configured on the print server using the embedded web server Security Admin Password menu item TFTP Telnet or optionally by changing the SNMP Set Community Name or the HP Web Jetadmin password Optionally you can synchronize set the HP Web Jetadmin and the SNMP Set Community Name to the same password at the same time This means that when HP Web Jetadmin sends an SNMP Set command to the print server the command must include the IP administrative password as the community name for the print server to respond If you do select such synchronization changing either of those passwords in that location will also change this IP administrative password e IP host access list O Specifies up to 10 host systems or networks of host systems that are allowed access to the print server and the attached networked printing device o Access is generally limited to host systems specified in the list However if the list is empty then all hosts are allowed access Also host systems that use HTTP via the embedded web server or IPP are not checked against entries in the access list and are allowed access O Configured on the print server using the embedded web server Security Access Control menu item TFTP Telnet SNMP or management software e SNMP v1 v2c Set Community Nam
48. will be counted and discarded EN_SNAP limits the frame type to IPX over SNAP with IEEE 802 3 frames All others will be counted and discarded EN_802 3 limits the frame type to IPX over IEEE 802 3 frames All others will be counted and discarded o0 Fj e ea Network The first column Net work indicates the network number associated with each protocol frame type used for communication between a server and the print server Unknown the print server is still trying to determine which network number to use Frame The second column Frame Type identifies the frame type associated with Type each network number EN_IT AS EN 802 2 Unless a specific frame type has been manually configured the print server EN SNAP automatically determines the protocol frame type by listening to the network EN 802 3 data being transferred over the network e Disabled a specific frame type for that network has been manually configured Revd The third column Revd indicates how many packets have been received for each frame type Back to Top Novell NetWare Protocol Information Provides the current status and parameter values for the Novell NetWare network protocol This section appears only for the 310x Message Description Indicates the current NetWare configuration status e Ready the print server is awaiting data e Disabled IPX SPX was manually d
49. 168 40 1 1g 192 168 40 3 T144 hpnp picasso cfg A colon indicates the end of a field and a backslash indicates that the entry is continued on the next line Spaces are not allowed between the characters on a line Names such as host names must begin with a letter and can contain only letters numbers periods for domain names only and hyphens The underline character _ is not allowed Refer to your systems documentation for more information bootptab file parameters tags Note that the configuration data contains tags to identify the various HP Jetdirect parameters and their settings The tags are identified in the table below RFC 2132 Al Tag Option Description The name of the peripheral device Identifies an entry point to a list of parameters for nodename the specific peripheral device Must be the first field in an entry In the example above nodename is picasso The host name tag This tag does not take a value but causes the BOOTP daemon to download the host name to the print server The host name will be printed on the na i Jetdirect configuration page or returned on an SNMP sysName request by a network application ne E The hardware type tag For the HP Jetdirect print server set this to ether for Ethernet Must precede the ha tag vm The BOOTP report format tag required Set this to rfc1048 The hardware address tag The hardware MAC address is the link level o
50. 1991 A1 A2 A3 A4 EN60950 1992 A1 A2 A3 A4 All e UL 1950 e CSA 950 e NOM 019 SCIFI 1994 NOM 001 SCFI 1993 Regulatory statements USA FCC Class B Statement U S A This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference receiv
51. 4 ATT IEC 950 1991 A1 A2 A3 A4 EN60825 1 1994 IEC 825 1 1993 Class 1 GB 4943 1995 EMC EN 55022 1998 CISPR 22 1997 Class B GB 9254 1988 EN 55024 1998 IEC 61000 4 2 1995 EN 61000 4 2 1995 IEC 61000 4 3 1995 EN 61000 4 3 1996 IEC 61000 4 4 1995 EN 61000 4 4 1995 IEC 61000 4 5 1995 EN 61000 4 5 1995 IEC 61000 4 6 1996 EN 61000 4 6 1996 IEC 61000 4 8 1993 EN 61000 4 8 1993 IEC 61000 4 11 1994 EN 61000 4 11 1994 EN61000 3 2 1995 EN61000 3 3 1995 FCC Title 47 CFR Part 15 Class B Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly This product was tested in a typical configurations with Hewlett Packard Co products Mark Vigeant Product Regulations Manager Roseville May 8 2001 European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71034 B blingen FAX 49 703 1 14 3143 DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 8000 Foothills Blvd Roseville CA 95747 5677 U S A declares that the product Product Name HP J etdirect 310x Model Number J 6038A Product Options All conforms to the following Product Specifications Safe
52. 7 42 0 0 2 6130 7310 Hours of operation 8 00 a m to 6 00 p m Monday through Thursday 8 00 a m to 4 30 p m on Friday 45 39 29 4099 44 0 207 512 52 02 358 0 203 47 288 France 33 0 1 43 62 34 34 Germany 49 0 180 52 58 143 24PF min Greece 30 0 1 60 73 603 Hours of operation 9 00 a m to 5 00 p m Monday through Friday Hungary 36 0 1 382 1111 Hours of operation 8 30 a m to 6 00 p m Monday through Friday Ireland 353 0 1 662 5525 Phone 972 0 9 9524848 Fax 972 0 9 9524849 Hours of operation 9 00 a m to 6 00 p m Sunday through Thursday Italy 39 02 264 10350 Netherlands 31 0 20 606 8751 Norway 47 22 11 6299 Poland Phone 48 22 865 98 00 Fax 48 22 519 06 O1 Hours of operation 8 00 a m to 5 00 p m Monday through Friday Portugal 351 21 3176333 Russian Moscow Federation 7 095 797 3520 Hours of operation 9 00 a m to 6 00 p m Monday through Friday Israel St Petersburg 7 812 346 7997 Hours of operation 9 00 a m to 6 00 p m Monday through Friday South Africa 086 000 1030 inside RSA 27 11 258 9301 outside RSA Hours of operation 8 00 a m to 5 00 p m Monday through Friday Spain 34 902 321 123 Sweden 46 0 8 619 2170 Switzerland 41 0 848 80 11 11 90 216 579 71 71 Hours of operation 8 30 a m to 6 00 p m Monday through Friday Ukraine 7 380 44 490 3520 Hours of operation 9 00 a m to 6 00 p m M
53. CP IP address pool peace amp read only parameter Reads the IP address of the server such as a BOOTP or DHCP server Daa ten that last configured the IP address on the print server read only parameter The IP address of the TFTP server that provided TFTP parameters to the TFTP Server print server read only parameter The path and TFTP filename of the TFTP server for example TFTP Filename hpnp printerl cfg The domain name for the device for example support hp com It does not include the host name it is not the Fully Qualified Domain Name such as printerl support hp com dns svr IP address of the DNS Domain Name System server pri wins svr The IP address of the primary Windows Internet Name Service WINS server sec winds svr The IP address of the secondary Windows Internet Name Service WINS server The IP address of the outgoing e mail Simple Mail Transport Protocol SMTP server for use smpt svr with supported scanning devices TCP IP print option parameters for Telnet Telnet Parameter Parameter Description and Values ae or disables printing to TCP port 9100 on the print server 9100 printing 0 Disables 1 default Enables Enables or disables the ability to print via FTP ftp printing 0 Disables 1 default Enables Enables or disables the ability to print via IPP ipp printing 0 Disables 1 default Enables Enables or disables LPD Line Printer Daemon printing services on t
54. IP address using an ARP Back to Address Resolution Protocol command from a supported system start of The protocol is not routable that is the workstation from which the Pte Si configuration is made must be located on the same network segment as the print server Using the arp and ping commands with HP Jetdirect print servers requires the following e Windows NT 2000 or UNIX system configured for TCP IP operation e HP Jetdirect firmware version x 08 03 or later e LAN hardware address MAC or station address of the server specified on its configuration page or on a label attached to the back e Note that on some systems superuser rights may be required for the arp command After an IP address is assigned via arp and ping commands use other tools such as Telnet embedded web server or HP Web Jetadmin software to configure other IP parameters Procedure Enter the following commands at the system prompt arp s lt IP address gt lt LAN hardware address gt ping lt IP address gt where lt IP address gt is the desired IP address to be assigned to the print server The arp command writes the entries to the ARP cache on the workstation and the ping command configures the IP address on the print server Note lt LAN hardware address gt may require a specific format for your system For example e In Windows NT 4 0 or Windows 2000 arp s 192 168 45 39 00 01 E6 a2 31 98 ping 192 168 45 39
55. LOSED with the print server No error exists or is indicated Make sure the CONNECTION NetWare print server is running and restart it if necessary The SPX connection to the print server was lost after the connection had been made This indicates a possible network problem or a problem with the print server Make sure all cables and routers are functioning correctly Try restarting the print server 26 The print server encountered an unexpected fatal error after it had UNKNOWN NCP successfully connected to the file server A wide variety of failures RETURN CODE could produce this error message including a downed file server or a network router failure The print server sent some data when the print server had not given its permission to do so This indicates a possible print server problem possibly a software problem The print server was unable to allocate a buffer from its internal memory This indicates all buffers are busy due possibly to heavy broadcast traffic or large amounts of network traffic directed to the print server The print server has been trying for over 3 minutes to determine the NetWare protocol used on the network Make sure that any file servers and routers are operating correctly Make sure that the settings for NetWare frame type and source routing are correct More queues were assigned than the pri
56. LPD line printer daemon printing can be set up using these LPD instructions e FTP printing for 310x only not for 175x can be set up using these FTP instructions IPP printing for 310x only not for 175x can be set up using the Internet Printer Connection Software IPX SPX in most cases parameters do not need to be set on the print server Note The print server supports both IPX SPX direct mode peer to peer and for 310x only not for 175x IPX SPX in client server mode with Novell NetWare servers o NDPS Novell Distributed Print Services HP IP IPX Printer Gateway for NDPS with Novell NetWare DLC LLC for 310x only not for 175x can be enabled or disabled otherwise there are no parameters to set on the Jetdirect module AppleTalk Printer Name and Printer Zone parameters can be set up using the HP LaserJet Utility for MacOS SNMP Simple Network Management Protocol used with your configuration and management tools The HP Jetdirect specific MIB Management Information Base is MIB II compliant it is available upon request to HP support 2000 2001 Hewlett Packard Company O inveni Default configuration for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Fresh from the factory before any configuration is changed by a user the print server has a default configuration for TCP IP and for IPX peer to
57. MP set community name has been configured on the print server An SNMP set community name is a password for write access to SNMP control functions SNMP SetRequests on the print server e Not Specified an SNMP set community name has not been set e Specified a specific SNMP set community name has been set Identifies whether a host access control list is configured on the print server A host access control list specifies the IP address of individual systems or IP network of systems that are allowed access to the print server and device e Not Specified ahost access list is not configured on the print server All systems are allowed access e Specified ahost access list is configured on the print server Back to Top Network Statistics Provides the current values for various network parameters monitored by the print server Message Description Total Total number of frames packets received by the print server without error Packets This includes broadcast multicast packets and packets specifically Received addressed to the print server This number does not include packets specifically addressed to other nodes Unicast Number of frames specifically addressed to this print server This does not Packets include broadcasts or multicasts Received Bad Packets Total number of frames packets received with errors by the print server Received Framing Maximum of C
58. NT 4 0 A recommended work around is to download the latest version of Adobe Acrobat Reader 4 0 or higher e Not prompted to Save File As or Open File Problem After I click the Scan button I am not prompted to Save File As or Open File Instead an application or plug in is loaded and the scanned image is displayed Resolution There are many different plug in applications available for each of the image format choices If you do not want the plug in to automatically load your scanned image you can uninstall the plug in associated with the image format you are using Or you can use the Save or Save As command located within the plug in application e Scanned image does not display on the screen Problem After I click the Scan button a plug in is launched and tries to open either my TIFF or PDF image Instead of the image displaying on the screen I get a graphical icon for example a page with the left corner folded or a small image with a question mark in the center or even a message stating that the browser could not load the image Resolution Since a variety of plug in applications exist each plug in exhibits a different behavior You can uninstall the plug in associated with the image format you are using Or you can change the association of the TIFF or PDF file type to a different application Problems using scan preview e Preview option is missing with a sheet feed scanner or with
59. P port 9100 Valid ports are 3000 to 9000 which are application dependent Dynamic Raw Port Setting Enable or disable the print server s support of the full function scanning facility installed on the computers the client software from the MFP s CD for an HP multifunction MFP or All in One device Disabling this causes the print server to disallow all functions other than printing over the network Support for basic scanning using the print server s Web Scan facility is separate see following parameter Enable MFP and AlO software support Enable or disable use of the basic scanning facility provided by the print server s embedded web server Scan page details Availability of this facility is separate from support of the client s full function scanning software see preceding parameter Enable Web Scan The features include displaying and downloading scanned files Whether scanning to e mail is also enabled with this facility is determined by the setting of the following parameter Enable or disable use of the scanning to e mail facility sending the file provided by the print server s embedded web server Scan page see preceding parameter When this parameter is enabled scanning to email is available in addition to displaying and downloading scanned files The e mail facility is accessible for users only when the mail server is set for the Email SMTP Ser
60. PIxxxxxx the default name is NPIxxxxxx where xxxxxx represents the last six digits of the LAN hardware MAC address IP Address The Internet Protocol IP address assigned to the print server This is a required entry for its operation on a TCP IP network During initialization a temporary value 0 0 0 0 is displayed After two minutes a default IP address 192 0 0 192 is assigned which may not be a valid IP address for your network e Not Specified an IP address is not assigned or the value is zero Subnet The IP subnet mask configured on the print server During initialization a Mask temporary value 0 0 0 0 is displayed Depending on configuration parameters the print server may automatically assign a usable default value Not Specified a subnet mask is not configured Default The IP address of the gateway used when sending packets off the local Gateway network Only one default gateway may be configured During initialization a temporary value 0 0 0 0 is displayed If not provided the IP address of the print server is used e Not Specified a default gateway is not configured Identifies how the print server obtained its IP configuration e Not Configured the print server was not configured with IP parameters Verify that TCP IP is enabled or check for error status BOOTP automatic configuration via a BOOTP server e BOOTP TFTP automatic configuration via a BOOTP server and TFTP con
61. RC Cyclic Redundancy Check errors and framing errors Errors CRC errors are frames received with CRC errors Framing errors are frames Received received with alignment errors A large number of framing errors could indicate a cabling problem with your network Total Packets Transmitted Unsendable Total number of frames packets not successfully transmitted because of Packets errors Transmit Number of frames not transmitted because of repeated collisions Collisions Total number of frames not transmitted because a late collision occurred A large number may indicate a cabling problem on the network Total number of frames packets transmitted without error Transmit Late Collisions Back to Top TCP IP Protocol Information Provides the current status and parameter values for the TCP IP network protocols Message Description Status Current TCP status Ready the print server is awaiting data over TCP IP e Disabled TCP IP was manually disabled e Initializing the print server is searching for the BOOTP server or trying to get the configuration file through TFTP An additional status message may also be displayed An error code and message are displayed if the print server is not ready Host Name The host name configured on the print server It may be truncated e Not Specified no host name was specified in a BOOTP response or TFTP configuration file e N
62. SCII range of 0 to 255 hex 00 to FF You can specify a non printing character using its Value hexadecimal value by entering a backslash followed by two hexadecimal characters For example to enter the escape character hex 1B you would type in 1B If your string includes the backslash character itself you can specify it as SC The maximum number of characters you can type into this field is 240 The characters in the field are checked for hexadecimal values converted if necessary and stored internally The maximum number of characters stored internally in the string is 80 any characters that exceed this are discarded To set up a user defined print queue you first define the strings assign them as prepend or append strings and define the queue type Once you have defined an LPD queue you specify its use by setting up an LPD printer that uses that queue For instance if you set up string a with a value of abc and string z with a value of xyz you can define print queue az_queue with a prepend string of a an append string of z and a queue type of raw Then when you send a print job consisting of lt formatted_text gt through queue az_queue the job sent to the printer is abc lt formatted_text gt xyz 6 29 Instructions for setting up an LPD printer are different for different operating systems refer to the section on LPD Printing for details LPD printing must
63. Services d Click Details and verify that Print Services for Unix is enabled If not enable it e Click OK and then Next 2 Open the Printers folder from the desktop click Start Settings and Printers 3 Double click Add Printer From the Add Printer Wizard s welcome screen click Next 4 Select Local printer and disable automatic detection for Plug and Play printer installation Click Next 5 Choose Create a new port and select LPR Port Click Next 6 In the Add LPR compatible printer window enter the DNS name or IP address of the HP Jetdirect print server 7 Still in the Add LPR compatible printer window enter in lower case raw text auto binps or the user defined queue Then click OK See the description of queues above Then click OK 8 Select the Manufacturer and Printer model If necessary click Have Disk and follow the instructions to install the printer driver Click Next 11 12 13 14 Choose to keep the existing driver if prompted Click Next 10 Enter a printer name and choose whether this printer will be the default printer Click Next Choose whether this printer will be available to other computers If shared enter a share name that identifies the printer to other users Click Next If desired enter a location and other information for this printer Click Next Choose whether to print a test page and click Next Click Finish
64. Someone else is using the scanner Try Scanner in use again later Image Type document settings The document settings available depend on the specific peripheral pointed to by the embedded web server They include e Color Picture for low resolution color 150 DPI 24 bit color DPI dots per inch e Color Drawing for high resolution color 300 DPI 24 bit color e B W Picture for monochrome graphics 150 DPI gray scale Text 300 DPI black and white Document Size settings The following document sizes are available in inches The document size you select will contain only a portion of the entire scanned image if the document size is smaller than the image Letter 8 5 by 11 Legal 8 5 by 14 e Tabloid 11 by 17 A3 11 69 by 16 54 A4 8 3 by 11 7 Executive 7 25 by 10 5 4X6 4 by 6 5X7 5 by 7 3X5 3 by 5 3X3 3 by 3 Image Format settings The image format settings available depend on the capabilities of the scanner in the specific peripheral pointed to by the embedded web server They include e PDF files for easy interchange with other people When downloading the browser typically will start the Adobe Acrobat Reader plug in to view the file in a browser window e JPEG for compact compressed files suitable for display in web browsers When downloading the image typically will be displayed in a browser window The availability of JPEG format depends on the capabilities of the scanner
65. Unidirectional one way printer communication from computer to printing device Device not found connection of a printing device has not been detected Check device and cable Device not supported the device connected is not a printer for example a camera Security Settings Provides the current values for various security and access control parameters for the print server Message Admin Password Description Specifies whether an IP administrative password has been configured on the print server It is used by the the embedded web server and Telnet interfaces to control access to print server configuration parameters Up to 16 case sensitive alphanumeric characters can be used e Not Set an IP administrative password has not been set e Set a specific IP administrative password has been set SSL TLS SNMP Versions SNMP Set Cmty Name Access List For 310x only Secure Sockets Layer Transport Layer Security Specifies whether IP communication with the print server s embedded web server is encrypted and secured with an X 509 certificate A string of the format CN common name_ specifies the common name CN of the digital certificate installed e Disabled a digital certificate has not been installed For 310x only specifies the expiration date of the digital certificate for SSL TLS encrypted security if it is enabled see SSL TLS above The date is in UTC for
66. User s Guide LA for HP Jetdirect 175x external print server Internet connector for USB Bg and HP Jetdirect 310x external print server Internet connector for invent USB Contents 1 Install print server 2 Configure and manage print server 3 Troubleshoot print server 4 Get Support 5 Limited Warranty for print server 6 Specifications for print server 2000 2001 Hewlett Packard Company Installing the print server LA for HP Jetdirect 175x external print server Internet connector for USB l and HP Jetdirect 310x external print server Internet connector for inven USB Overview 1 Install hardware Summary To connect the printer to the network using the 175x or 310x print server you will connect the print server to the network with a network cable connect the print server to the printer with the included USB cable e plug in the power adapter and print a configuration self test page Here are the detailed instructions 2 Install software e For the basic procedure to set up each Windows 95 98 2000 XP ME NT 4 0 computer for printing on the networked printer This default procedure involves installing printer drivers and other software and configuring network parameters You will use the installation software on either the CD ROM supplied with your printer or on the Jetdirect CD ROM supplied with your print server depending on your printer model Here are the instructions
67. a multi page document feeder ADF Problem I want to preview the image before saving it but the Preview button is missing Resolution Sheet feed MFPs and All in Ones do not support scan previews Flatbed scanners do not support scan previews when using a multi page document feeder ADF instead of the glass flatbed In these cases to preview the image before saving it use the Open it option or allow the plug in to open the scanned image Once the scanned image is displayed use the Save or Save As option in the application e Unable to rubber band or scan a small area from the preview Problem I clicked the Preview button and the image appeared in the preview window I tried to select a small region but this did not work Resolution Rubber banding or selecting a portion of a document are not supported However it is possible to select a predefined document size that is smaller than the image size the result will be a portion of the image Problems with availability of scan and e mail Scan menu item is missing from the Home page Problem On the Home page of my embedded web server the Scan item is missing from the left column Resolution 1 Only HP multifunction MFP or All in One devices can be used for scanning check the type of printer attached to the print server Resolution 2 Web Scan has been disabled on the print server that networks the multifunction printer Someone with configuration
68. access to the print server should check the configuration of the Enable Web Scan parameter e Email To button is missing from the Scan page Problem I can reach the Scan page but no Email To button appears next to Scan Resolution Scanning to email has been disabled on the print server that networks the multifunction printer Someone with configuration access to the print server should check the configuration of settings of the Enable Web Scan to email parameter Both Enable Web Scan and Scan to email must be set for the Email To button to appear e The Email To button is available but I get an error message Problem 1 The Email To button is available but the operation fails and an error message says To use this feature Email SMTP Server must be specified This means that no outgoing SMTP mail server was detected as configured for the print server Resolution 1 Someone with configuration access to the print server should configure the e mail server as follows Click on the Networking tab at the top of the embedded web server page In the left column of the page in the Configuration list select Other Settings For the parameter Email SMTP Server for outgoing mail specify the e mail server to be used when any user scans to email through this networked scanner Click Apply Back to start of troubleshooting web scanning Back to start of Web Scan information Disabling Web Scan and its alternative
69. age Follow these easy steps to scan the document placed in the scanner Note Do not press the scan button on the MFP use buttons on the screen as follows l Select the type of image you are scanning using the Image Type buttons Available document settings Select the file format you want using the Image Format buttons Available formats Select your paper size in the Document Size list box Available document sizes Click the Scan button to scan the document and download it to your computer Depending on the image format you may view the scanned image in an appropriate plug in or application inside or outside of your browser or save it to your hard disk For a multi page document feeder ADF Click Scan only once The same is true for Email To see Email below For a PDF image one file will be created from all the pages in the feeder For a TIFF or JPEG image a separate file will be created for and a separate window will be used to display each page in the feeder Scan the image to e mail Instead of downloading the image to your computer or viewing it on your computer you can e mail the file containing the image as an attachment l The network administrator must configure an outgoing e mail server for the print server that connects the scanner before any users can succeed at this procedure You ll find out if this was done as soon as you do step 5 below How to configure the e mail server
70. allows you to configure the IP address For more information see RARP By using the arp and ping commands from your system For more information see arp and ping commands By setting configuration parameters using Telnet In order to set configuration parameters set up a Telnet connection from your system to the HP Jetdirect print server using the default IP address The default IP address takes effect two minutes after the printer is turned on if none of the other configuration methods have been used The default IP address is 192 0 0 192 If Telnet is used the print server saves the configuration over power cycles For more information see Telnet By browsing to the embedded Web server on the HP Jetdirect print server and setting the configuration parameters For more information see the embedded web server Overview of TCP IP protocol Information to help you gain a basic understanding of TCP IP Similar to a common language that people use to communicate with each other TCP IP Transmission Control Protocol Internet Protocol is a suite of protocols designed to define the way computers and other devices communicate with each other over a network TCP IP is rapidly becoming the most used set of protocols The main reason this is happening is the fact that the internet is based on TCP IP If you have a network that you wish to connect to the internet you must be using TCP IP to communicate Internet Protocol IP W
71. ared Oct 24 17 52 27 jd37 printer powered up Oct 24 18 28 13 jd37 printer printer is disconnected Oct 24 18 37 46 jd07 printer error cleared Oct 24 18 38 42 jd37 printer powered up Oct 25 07 50 16 jd04 printer toner ink low Ways to configure an IP address on the print server The HP Install Network Printer Wizard for Windows the installation wizard supplied and recommended by HP configures IP for you or lets you do it The wizard You can automatically configure IP over the network each time the print server is powered up by using BOOTP Bootstrap Protocol or DHCP Dynamic Host Configuration Protocol Auto configuration You can manually configure IP using various configuration and management tools such as the embedded web server Configuration tools If the print server does not receive its IP configuration within a couple of minutes a default IP address is automatically assigned until changed by another method 192 0 0 192 This address is not a valid IP address for your network but can be used to initially access the print server using the embedded web server However to access it by the default IP address you must temporarily either isolate both your computer and the print server to the same hub or establish a route to the print server and change the print server s configuration to one that matches your network Then you can use the embedded web server on that computer to access the print server by the default IP ad
72. ask in the appropriate spaces 4 Click OK to exit 5 If prompted exit Windows and restart your computer for the changes to take effect B Configuring the networked printer Set up the default printer by performing the following steps 1 Click Start Settings Printer The Printers window opens 2 Double click Add Printer 3 Select My Computer then click Next 4 Click Add Port 5 Select LPR Port and click New Port 6 In the Name or address of server providing Ipd box enter the IP address or name of the HP Jetdirect print server Note NT clients can enter the IP address or name of the NT server that is configured for LPD printing 7 In the Name of printer or print queue on that server box enter the queue name in lower case raw text auto binps or the user defined queue Then click OK See the description of queues above 8 Ensure that the port is selected in the Add Printer list of the available ports then click Next 9 Follow the remaining instructions on the screen to complete the configuration Installation note If the LPD printer on the NT server is shared Windows clients can connect to the printer on the NT server using the Windows Add Printer utility in the Printers folder C Verifying the configuration From within Windows NT print a file from any application If the file prints correctly the configuration was successful If the print job is not successful try printing direct
73. at runs from your hard disk can be downloaded from HP s Web site http www hp com support net_printing HP Jetdirect Printer Installer for UNIX Installs configures and provides diagnostics capabilities for HP printers connected to TCP IP networks using HP Jetdirect print servers e HP UX 10 x 10 20 11 x e Solaris 2 5 x 2 6 7 o SPARCsystems only e TCP IP e Available from O On the HP Jetdirect CD ROM provided with standalone HP Jetdirect print servers Directory UNIX o Anonymous FTP site at ftp hp com Directory pub networking software o HP s Web site http www hp com support net_printing Fast and easy installation of HP Jetdirect connected printers HP Web Jetadmin Remote installation configuration and management of HP Windows NT 4 0 2000 e HP UX Jetdirect connected Solaris Red Hat print servers non HP Linux printers that support f SuSE Linux the standard MIBs e HP s preferred solution for ongoing management and installation of multiple printers anywhere on your intranet e NetWare and printers with embedded web servers Supports queue creation NetWare Alerts and e Browser based management and peripheral consumables e Available from HP s Web site management from HP management http www hp com support net_printing Web Jetadm
74. at there are multiple devices with this name and this is the nth Name instance of the name Zone The name of the AppleTalk network zone on which the printer is located Type 1 The type of the printer being advertised on the network Two types can be Type 2 displayed Network The AppleTalk Network Number on which the print server is currently Number operating Node The AppleTalk Node Number that the print server chose for itself as part of its Number initialization sequence Back to Top DLC LLC Protocol Information Note The AppleTalk phase 2 P2 parameter is preconfigured on the print server Provides the current status and parameter values for the DLC LLC network protocol This section appears only for the 310x Message Description Status Indicates the current DLC LLC configuration status Ready the print server is awaiting data Disabled DLC LLC was manually disabled Initializing the print server is registering the node address or name An additional status message may also be displayed An error code and message are displayed if the print server is not ready Back to Top Error Messages Error Code and Description Message During self test the print server detected an internal loopback test error The print server may be faulty If the error persists replace the print server
75. ation see syslog T145 T146 T147 T148 The IP address in hexadecimal of the preferred outgoing e mail SMTP Simple Mail Transport Protocol server for use with supported scanning devices An HP proprietary tag that specifies the relative path name of the TFTP configuration file Long path names may be truncated The path name must be in double quotes pathname For file format information refer to the TFTP file entries below Note that standard BOOTP RFC 2132 option 18 extensions file path also allows the standard tag ef to specify the relative path name of the TFTP configuration file Idle Timeout option An HP proprietary tag to set the idle timeout seconds which is the amount of time that a print data connection may remain idle before being closed The range is 1 3600 seconds Buffer Packing option An HP proprietary tag to set buffer packing for TCP IP packets 0 default Normal data buffers are packed before sending to the printer 1 Disable buffer packing data is sent to the printer when received Write Mode option An HP proprietary tag that controls the TCP PSH flag setting for device to client data transfers 0 default Disables this option flag not set 1 All push option Push bit is set in all data packets 2 EOI push option Push bit is set only for data packets that have an End of Information flag set IP Gateway Disable option An HP proprietary tag to p
76. ay Thailand 66 2 661 4000 Hours of operation 8 30 a m to 5 30 p m Monday through Friday Viet Nam 84 0 8 823 4530 Hours of operation 8 00 a m to 5 00 p m Monday through Friday and from 8 00 a m to 12 00 p m on Saturday North America Canada 905 206 4663 or 800 387 3867 Hours of operation 8 00 a m to 8 00 p m Monday through Friday US 208 323 2551 Hours of Operation 6 00 a m to 6 00 p m MST Monday though Friday Latin America Argentina from inside Argentina 0810 555 5520 Hours of operation 8 30 a m to 7 30 p m Monday through Friday Argentina from outside Argentina 5411 4778 8380 Hours of operation 8 30 a m to 7 30 p m Monday through Friday Brazil Great Sao Paulo support HelpPhone Phone 55 11 3747 7799 Fax 55 11 3747 7765 Hours of operation 8 00 a m to 7 00 p m Monday through Friday Call Centralization Hardware Support 55 11 7297 4998 Hours of operation 8 00 a m to 7 00 p m Monday through Friday Other Information Phone Phone 55 11 3747 7799 Fax 55 11 3747 7765 Hours of operation 8 00 a m to 10 00 p m Monday through Friday 9 00 a m to 6 00 p m on Saturday Brazil Outside Great Sao Paulo Call Centralization Hardware Support 0800 130 999 Hours of operation 8 00 a m to 7 00 p m Monday through Friday Call Centralization 0800 130 999 Hours of operation 8 00 a m to 7 00 p m Monday through Friday Other information Phone
77. be sent Syslog by the print server on a per minute basis This setting allows Maximum i i Messages administrators to control the log file size The default is 10 per minute If set to zero no maximum number is defined Controls the filtering of syslog messages that are sent to the syslog server The filter range is 0 to 8 with 0 being the most specific and 8 being the most general Only messages that are lower than the filter level specified that is higher in priority are reported The default value is 8 which reports all syslog messages A value of zero effectively disables syslog reporting Syslog Priority Specifies the number of seconds that an idle print connection is allowed to remain open Up to 3600 seconds can be set 270 is the Idle Timeout default value If set to 0 the timeout is disabled and TCP IP connections will remain open until closed by the device at the other end of the network for example a workstation Specifies the IP multicast Time To Live TTL discovery setting for Service Location Protocol SLP packets used by the HP TTL SLP Jetdirect Install Network Printer Wizard The default value is 4 hops the number of routers from the local network The range is 1 15 If set to 1 multicast capability is disabled Identifies a person who is assigned to administer or service this System device This field may include a phone number or similar Contact information When configured this
78. been set The name of the print server s configuration file The file pathname may be truncated to fit on rest of the one line allocated e Not Specified a file was not specified in the BOOTP reply from the host Domain The Domain Name System DNS name of the domain in which the print Name server resides for example support company com It is not the fully qualified DNS name because the host printer name is not included for example printerl support company com e Not Specified adomain name has not been configured on the print server DNS Server The IP address of the Domain Name System DNS server Not Specified aDNS server s IP address has not been configured on the print server WINS The IP address of the Windows Internet Name Service WINS server Server Not Specified a WINS server s IP address has not been configured on the print server Syslog The IP address of the syslog server configured on the print server Server e Not Specified a syslog server has not been configured Idle The timeout value expressed in seconds after which the print server closes an Timeout idle TCP print data connection Acceptable values are integers between 0 and 3600 seconds A value of zero turns off the timeout mechanism The default value is 270 seconds Web Jetadmin URL If the print server is found on the network by HP Web Jetadmin the URL o
79. bleshooting Overview for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The questions below will help you troubleshoot your print server quickly Just answer each question in turn For each question e If your answer is Yes go on to the next question e If your answer is No there is a problem Click on the No button for a procedure to solve the problem After you ve solved the problem the troubleshooting procedure may bring you back to this page e If you re not sure of the answer or if you don t understand the question click on the button for more detailed information about the question At the bottom of this page are links to some additional topics related to troubleshooting the print server If you wish to change an answer you can click on this Reset button to return the page to its original state The Reset button stays inactive until you have clicked on at least one No or button Reset Please answer the questions below in the order listed gt 1 Is your printer ON and ONLINE If Yes continue with the q i next question Myo 2 Is your print server s USB light ON solid y Q green If Yes continue with the i next question 3 Is your print server s Power Status light ON solid green If Yes continue with the next question 4 Is one of the print server s 10 100 link lights fca We ON sol
80. button This returns you to the page in the troubleshooting procedure where you check the I O status of the print server Continue with step 2 on that page If no your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect x 210 Back to start of User s Guide Resetting print server to factory defaults cold reset for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Once you configure the HP print server the configuration settings are retained in memory unless you manually reset them to factory defaults To reset the print server configuration to factory defaults follow these steps 1 Unplug the power module from the back of the print server 2 While holding down the test button J on the back of the print server plug the power module back into the print server and continue to hold down the test button button for about five seconds Any user configured settings will be erased When the procedure is done the print server responds exactly like it was fresh from the factory See a description of this default configuration 2000 2001 Hewlett Packard Company invent Back to start of troubleshooting f
81. ch router Did these steps turn ON one of the link lights If yes click on the Yes button to continue the troubleshooting procedure If no your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for a list of technical support telephone numbers 2000 2001 Hewlett Packard Company Configuration page does not gt print LA or is unreadable invent for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for Back to start of USB troubleshooting for AF Jetdirect x 210x If the configuration page does not print try these steps ce If the configuration page prints but is unreadable skip to step 4 He ae ees 1 Make sure your printer is connected to your print server by a USB A to B cable This is the standard USB cable to print server to printer Note that the Jetdirect print server does not support parallel to USB converters for connecting a parallel printer to a USB host it works with USB printers only Make sure that the cable is connected firmly to both the printer and the print server Fully inserting the plug takes more force than most USB connections 2 Make sure that the printer and the print server are powered on 3 Make sure that the printer is Online or Ready 4 You can check whether the print server is sending the page in a printer lan
82. complete a print job against the ability of other hosts to access the printer The acceptable values range from 0 to 3600 1 hour If set to 0 the timeout mechanism is disabled The default is 270 seconds An integer 1 3600 that specifies the number of seconds that your Telnet or FTP session can be idle before it will be automatically disconnected The default is 900 seconds 0 disables the timeout CAUTION small values such as 1 5 may effectively disable the use of Telnet A Telnet session may terminate before any changes can be made telnet timeout Enables or disables the embedded web server to view or change configuration values ews config 0 Disables 1 default Enables Specifies the maximum segment size MSS that the print server will advertise for use when communicating with local subnets Ethernet MSS 1460 bytes or more or remote subnets MSS 536 bytes O default All networks are assumed to be local Ethernet MSS 1460 bytes or more 1 Use MSS 1460 bytes or more for subnets and MSS 536 bytes for remote networks 2 All networks are assumed to be remote MSS 536 bytes except the local subnet MSS affects performance by helping to prevent IP fragmentation that may result in data retransmission tcp mss Specifies the maximum segment life MSL in seconds The range is 5 120 seconds The default is 15 seconds Enables or disables incoming Telnet connections 0 Disallows them To regain access
83. ction is set to the correct network speed 3 Check that the LINK light is ON for the port on the hub switch router to which the print server is connected 4 Your network cable may be faulty Try a different cable 5 If the light still does not come on try a different port on the hub switch router If you made any changes please print another configuration page Does the page show I O Card Ready now 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect i75x 310x Error messages for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB If your configuration page shows a status of I O Card Not Ready you will see a specific error message just below the status line This error message indicates what is preventing the print server from functioning correctly From the list below please click on the error message that you see on the configuration page This will take you to a fuller explanation of the error e 03 LAN Error EXTERNAL LOOPBACK e 08 LAN Error INFINITE DEFERRAL e 11 LAN Error RETRY FAULTS e 12 LAN Error NO LINKBEAT e Other Error If the error that you see on the configuration page is not listed above your problem requires assistance from HP Jetdirect technical support Click on this entry for information on contacting HP 2000 2001 Hew
84. ctions but the device is not supported Make sure the attached device is a printer Blinking Might be a hardware fault for example a amber short circuit faulty cable or a printer drawing too much power To verify disconnect the USB cable at the print server Switch on the printer if it is off Power cycle the print server unplug it and plug it back in Then reconnect the USB cable If the USB light is now green and steady then no problem remains Otherwise if the USB light is still blinking amber then there may be a faulty component Try these steps to determine which component might be causing the problem e Detach the USB cable and power cycle the print server unplug it and plug it back in If the USB LED is green and steady then the print server is OK If it is blinking amber then the print server is faulty e Try reconnecting the USB cable to the print server only and power cycle the print server unplug it and plug it back in If the USB LED is green and steady then the cable is also OK If it is blinking amber then the cable may be faulty e Power cycle the printer and reconnect the USB cable to the printer If the USB LED is green and steady then the printer is also OK If it is blinking amber then the printer may be faulty 2000 2001 Hewlett Packard Company invent Back to start of troubleshooting for HP Jetdirect 175x 310x Back to start of User s Guide Trou
85. d Values Values tast Config IP ean only parameter The IP address of the system from which the print server s IP address was configured TCP Conns read only parameter The number of client TCP connections that are refused by the print Refused server TCP Access read only parameter The number of times that client systems were denied access to the print Denied server because there was no allowable entry in the print server s host access list DHCP Lease Time Lease Time read only parameter The DHCP IP Address lease duration time in seconds read only parameter The DHCP IP Address lease duration time in seconds parameter The DHCP IP Address lease duration time in seconds pete ens T pee 7 parameter The DHCP T1 timeout specifying the DHCP lease renewal time in read only parameter The DHCP T2 timeout specifying the DHCP lease rebind time in DHCP Rebind Time seconds SNMP parameters for Telnet Telnet Parameter Description and Values Enables or disables SNMP operation on the print server 0 Disables 1 default Enables Specifies a password for SNMP GetRequests sent to the print server This password is optional If a user specified get community name is set the print server will respond to either a user specified community name or the factory default The community name must be ASCII characters The maximum length is 255 characters snmp config get community name Speci
86. d select Add iii Once the address appears in the list of IP addresses select OK This returns you to the DHCP Options window If the address you have just added appears in the list of IP addresses near the bottom of the window continue to step 10d below Otherwise retry step 10c d In the DHCP Options window select WINS NBT Node Type 046 from the Unused Options list Select Add to add the node type to the Active Options list In the Byte box input 0x4 to indicate a mixed node and select OK 11 Click Close to exit to the Program Manager Windows 2000 servers You will set up a pool scope of IP addresses that the server can assign or lease to a requester Note To avoid problems resulting from IP addresses that change HP recommends that all print servers be assigned IP addresses with infinite leases or reserved IP addresses 2000 Procedure Note In addition to the general steps provided here see also the instructions supplied with your DHCP software 1 Run the Windows 2000 DHCP manager utility Click Start Settings Control Panel Open the Administrative Tools folder and run the DHCP utility 2 In the DHCP window locate and select your Windows 2000 server in the DHCP tree If your server is not listed in the tree select DHCP and click the Action menu to add the server 3 After selecting your server in the DHCP tree click the Action menu and select New Scope This runs the Add New Scope wizard 4 I
87. default location is undefined Example 1st floor south wall ASCII character string up to 64 characters that identifies the person who administers or sys contact services the printer SNMP sysContact object This may include how to contact this person The default contact is undefined TCP IP main parameters for TFTP TETP Parameter Description Specifies the node name that will appear on the Jetdirect configuration page Default is NPIxxxxxx where xxxxxx is the last six digits of the print server s hardware address MAC or LAN address The domain name for the device for example support hp com It does not include the host name it is not the Fully Qualified Domain Name such as printerl support hp com dns svr IP address of the DNS Domain Name System server pri wins svr The IP address of the primary Windows Internet Name Service WINS server sec winds svr sec winds svr svr The IP address The IP address of the secondary Windows Internet Name Service WINS server the The IP address of the secondary Windows Internet Name Service WINS server Windows Internet Name Service WINS server The IP address of the outgoing e mail Simple Mail Transport Protocol SMTP server for smpt Svr z i use with supported scanning devices TCP IP print option parameters for TFTP Description Enables or disables printing to TCP port 9100 on the print server 0 Disables default Enables Enables or
88. dress and then reconfigure IP or anything else Ports for IP access to the Jetdirect print server ETP UDP port 69 SNMP UDP port 161 FTP TCP port 20 21 Telnet TCP port 23 embedded web server TCPport80 LPD TCP port 515 IPP TCP port 631 Install Network Printer Wizard TCP port 9100 raw IP printing HP proprietary Moving the print server to another IP network When moving an HP Jetdirect print server configured with an IP address to a new network ensure that the IP address does not conflict with addresses on the new network 1 First do one of the following o Change the IP address to one usable on the new network oO Erase the current IP address and configure another address after you are installed on the new network 2 Then reset the print server to factory defaults instructions 3 Finally do one of the following o If the print server was configured using BOOTP or DHCP edit the appropriate system files with updated settings If the current BOOTP server is not reachable you may need to locate and configure a different BOOTP server Oo If the IP address and other parameters were manually set then manually reconfigure them 2000 2001 Hewlett Packard Company Using BOOTP TFTP and DHCP O for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB invent You can have TCP IP automatically confi
89. e O Acts as a password on the print server to allow incoming SNMP Set commands from management software for example to write set configuration parameters on the print server o Authentication of SNMP Set commands will require that they contain the user assigned name O Authentication of SNMP Set commands are further restricted to systems identified on the host access list O Configured on the print server using the embedded web server Network Settings SNMP menu item TFTP Telnet the IP administrative password with the optional synchronization an SNMP application or management application services e Telnet Oo Telnet is enabled by default to allow configuration changes to the print server using the Telnet tool You should disable Telnet access if relying on password protection O Configured on the print server using the embedded web server Network Settings Other Settings Misc Settings Telnet Config parameter e HP Web Jetadmin password O Configured on the print server using HP Web Jetadmin and an HP proprietary SNMP MIB Management Information Base object For instructions refer to your online help for HP Web Jetadmin Examples of Access Control Settings Settings Level of Access Control Embedded web None server SNMP v1 v2c or Any system can access Telnet enabled the print server configuration parameters e Administrative password not set through the embedded w
90. e If a print job starts or continues to print wait for it to complete After looking through the list above and making any necessary changes is your printer online now 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect i75x 310x ON and ONLINE for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The first step in troubleshooting your print server is to make sure that the attached printer is ready to receive a print job from the print server To do this you check the printer s lights or control panel to see whether it is ON and ONLINE If your printer s power is switched on and the printer is ready to print click on the Yes button below to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure If the printer is not ready to print or if you are not sure what to look for click on the No button below to start evaluating the printer 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect i75x 310x Does your printer have a control panel display for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Is there a display panel on the front of your printer that provid
91. e Internet Protocol address on the print server The IP address is a four byte 32 bit address in the form n n n n where n is a number from 0 to 255 An IP address uniquely identifies a node on a TCP IP network Duplicate IP addresses on a TCP IP network are not allowed See overview on IP addressing If subnetting is used use this field to manually assign a subnet mask A subnet mask is a 32 bit number that when applied to an IP address determines which bits specify the network and subnet and which bits uniquely specify the node See overview on IP addressing Identifies the IP address of a router or computer that is used to connect to other networks or subnetworks Domain Name such as printer1 support hp com Specifies the IP address of the primary Windows Internet Naming Service WINS server The WINS server provides IP address and name resolution services for network computers and devices Secondary Specifies the IP address to be used for WINS if the primary WINS WINS Server Server is unavailable Specifies the IP address of a host computer that is configured to receive syslog messages from the print server If a syslog server is hate not specified syslog messages are disabled See the syslog description See also the Syslog Facility parameter in the Other Settings menu Primary WINS Server Specifies the maximum number of syslog messages that can
92. e Scan to email are the parameters used to disable and enable Web Scan with or without the e mail capability in the print server s embedded web server Both are enabled by default Enable Web Scan must be enabled if Enable Scan to email is enabled oO Enable MFP and AIO software support is the parameter used to disable and enable the print server s support of the full function client scanning software It is enabled by default Back to start of disabling web scanning Back to start of web scanning Back to directory of all pages and features in the embedded web server Back to start of the embedded web server Compatible Web Browsers The embedded web server has been tested with the following web browsers e Windows 95 98 and NT 4 0 o Microsoft Internet Explorer 5 0 5 01 5 5 O Netscape Navigator 4 6x 4 7x 6 0 6 1 e Windows 2000 O Microsoft Internet Explorer 5 0 5 5 O Netscape Navigator 4 6x 4 7x 6 0 6 1 e Windows Millennium ME O Microsoft Internet Explorer 5 0 5 5 O Netscape Navigator 4 6x 4 7x 6 0 6 1 e MacOS 8 6 and later 9 0 O Microsoft Internet Explorer 5 01 O Netscape Navigator 4 6x 4 7x 6 0 6 1 e HP UX 10 20 Oo Microsoft Internet Explorer 5 0 and later o Netscape Navigator 4 7x 6 0 e HP UX 11 0 Oo Microsoft Internet Explorer 5 0 and later Oo Netscape Navigator 4 72 4 75 6 0 6 1 e Solaris 2 5x 2 6 7 8 Oo Microsoft Internet Explorer 5 0 and later o Netscape Navigator 4 7x 6 0 e Linu
93. e following procedure for Telnet s menu interface to change parameters The menu interface eliminates the need to memorize commands and provides structured menu lists for easy access to configuration parameters se 37 1 At the Telnet prompt gt enter menu The menu interface example below illustrates the menu interface using the TCP IP menus as an example 2 From the Main Menu select and enter a menu number If there are submenus select and enter a submenu number 3 If you want to change a parameter setting enter y for yes when prompted Changes to parameters are made by editing the setting through the use of the Backspace key If an unrecognized value is entered the correct entry options will be displayed The values allowed for each parameter are described in the second column of the Telnet commands and parameters list at the end of this section Caution Parameter changes are not saved until step 6 below 4 Repeat the previous step to set any additional configuration parameters 5 When you have finished entering the configuration parameters at the Telnet prompt enter one of the following commands which depend on your system save exit quit 6 When prompted whether to save settings that you have changed enter y for yes or n for no Illustration of using the menu interface Main Menu Gengral Menu TCP IP Menu SNMP Menu IPX SPX Menu AppleTalk Menu DLC LLC Menu
94. eb server Se Se SNMP v1 v2c or Community Telnet No passwords meee are required e Host access list Best used for a trusted empty environment Password s set Low IP administrative password Any system can access HP Web Jetadmin the print server password configuration parameters SNMP Set through the embedded Community web server Name SNMP v1 v2c or Telnet but password s protect against unintentional configuration changes e No encryption e Host access list empty Best used for a trusted environment e Password s set Limited IP administrative password If the password is HP Web Jetadmin known access is limited password to SNMP Set systems specified Community in the host access Name list or e Host access list systems that use contains entries HTTP embedded e Telnet disabled web server or IPP Best used for a non trusted environment 2000 2001 Hewlett Packard Company O invent Back t tart of User s Guide Setting up LPD LPR Printing for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The HP Jetdirect print server contains an LPD Line Printer Daemon server module to support LPD printing Other terms for these services are LPR Line Printer Request from the perspective of the printing clients BSD printing and Print Services for
95. econds that your Telnet or FTP session can be idle before it will be automatically disconnected The default is 900 seconds 0 disables the timeout CAUTION small values such as 1 5 may effectively disable the use of Telnet A Telnet session may terminate before any changes can be made idle timeout telnet timeout Sets TCP IP factory defaults After a cold reset power cycle the print server Parameters for other subsystems such as IPX SPX or AppleTalk are not affected cold reset ews config Enables or disables the print server s embedded web server to view or change configuration values 0 Disables 1 default Enables Specifies the maximum segment size MSS that the print server will advertise for use when communicating with local subnets Ethernet MSS 1460 bytes or more or remote subnets MSS 536 bytes O default All networks are assumed to be local Ethernet MSS 1460 bytes or more 1 Use MSS 1460 bytes or more for subnets and MSS 536 bytes for remote networks 2 All networks are assumed to be remote MSS 536 bytes except the local subnet MSS affects performance by helping to prevent IP fragmentation that may result in data retransmission Specifies the maximum segment life MSL in seconds The range is 5 120 seconds The tcp msl f default is 15 seconds TCP IP diagnostics parameters for Telnet Telnet Parameter Parameter o Description and Values o Description an
96. ed including interference that my cause undesired operation Declaration of Conformity The Declaration of Conformity complies with ISO IEC Guide 22 and EN45014 It identifies the product manufacturer s name and address and applicable specifications recognized in the European community HP Jetdirect 175x external print server DOC HP Jetdirect 310x external print server DOC Australia This equipment complies with Australian EMC requirements Canada This equipment complies with Canadian EMC Class B requirements Japan VCCI Class B CORES HRUBRESERRSSERARBS VCCI OBE CHOC VIFABUARRMRECT CORES RERRCSATS OE eBMECLTNETA CORBA ST OTLEY a URE RICE LT ASHSEERERSeSFROTCEMHBVET AR PRU EAA IGE TIE LU UY RUSLT FSU Korea EMI MSA SUS HA 27 0 FILE WAIFLeS AagsAZINS Ve AACH GAIMAN BE VS ACOA NSM USU j Taiwan Class A Se AIA EEPE gt EER BEHAE gt AIRE SURE TE MUF gt BERE E BEORREN gt China Chinese Safety Statement See Chinese Safety Statement 2000 2001 Hewlett Packard Company DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 8000 Foothills Blvd Roseville CA 95747 5677 U S A declares that the product Product Name JetDirect 175X External Print Server Model Number J6035A conforms to the following Product Specifications Safety EN60950 1992 A1 A2 A3 A
97. em with your network cabling run the power on self test remove and re attach the power module connector on the print server If the error persists there is a problem with the print server Check the network connections If the connections are intact run the power on self test remove and re attach the power module connector on the print server If the error persists replace the print server There may be a problem with your network cabling or the print server Check the cabling and connectors on your network If you cannot find a problem with your network cabling run the power on self test remove and re attach the power module connector on the print server If the error persists there is a problem with the print server There is a problem with your network cabling or external network configuration Verify operation of the hub or switch port With a 10Base T or 100Base TX port connected Link Beat is not sensed Check the network cable and verify that the concentrator or hub is providing Link Beat 13 ETWORK RECONFIG MUST EBOOT Reset or power cycle the print server to enable the new configuration values The configuration information for the NetWare functions is not stored correctly on the print server Use the installation software embedded web server or other tools to reconfigure the print server If this error persists there may be a pr
98. emon treats data in an text queue as unformatted or ASCII text and adds a carriage return to each line before sending it to the printer Note that the actual observed behavior is that a PCL line termination command value of 2 is issued at the beginning of the job The line printer daemon treats data in an raw queue as formatted files in PCL PostScript or HP GL 2 languages and sends the data without change to the printer Data in an auto queue will be automatically processed as text or raw as appropriate For the binps queue the line printer daemon requests the PostScript printer driver to output print data in 8 bit binary form byte values in the range of 0 to 255 instead of the standard ASCII values in the range of 0 to 127 For user defined queue names the line printer daemon adds user defined strings before and or after the print data Click here for details on setting up user defined print queues using the print server s embedded Web server If the queue name is not one of the above the HP Jetdirect print server assumes it to be rawl Setup procedure Along with these general instructions see your system documentation Also search for LPR printing at Apple Computer s Tech Info Library web site at http til info apple com The process consists of these parts A Assigning an IP address to the printer networked via the print server B Configuring the Mac OS system for LPR printing A Assignin
99. er module power connector to to power source print server 2 If necessary try plugging the power module into a different power source 3 Try a different power module cable if one is available After checking the items above and making any necessary changes is the Power Status light now ON solid green 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect i75x 310x Power Status OK Power Status light ON solid green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The power status D light provides information on the state of the print server s power connection and on its physical connection to the network If connections are working correctly the power status D light should be ON solid green bright green in color and glowing continuously not blinking If the connections are not working correctly the Power Status light may be off blinking green or blinking amber If your print server s power status D light is ON solid green click on the Yes button below to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure If your print server s power status D light is not ON solid green or if you are not sure what to look for click on the No button below to start evaluating the status of the print server
100. erver Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The print server connects to its printer via a USB cable If the USB connection is working correctly the USB light on the print server will be ON solid green bright green in color and glowing continuously not blinking If the USB connection is not working correctly the USB light may be off blinking green or blinking amber If your print server s USB light is ON solid green click on the Yes button below to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure If your print server s USB light is not ON solid green or if you are not sure what to look for click on the No button below to start evaluating the USB connection Clicking the No button will also give you information on where to find the USB light what it looks like and what the correct USB cable looks like 2000 2001 Hewlett Packard Company CA invent Back to start of troubleshooting for HP Jetdirect ivSx 310x What is the state of the USB light for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The behavior of the USB light indicates the status of the USB connection If the USB light on your print server is not ON solid green find its state in the list below and click on it
101. es messages about the printer s status ves a 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x Check your printer manual for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB There appears to be a printer error Please refer to your printer manual for further information on how to correct the error or for information on how to contact Hewlett Packard technical support if you can t correct the error Note that your printer manual may be either printed on paper or stored electronically on a CD ROM After you have resolved the printer error if you still have problems connecting the printer to the network you can restart this troubleshooting utility Click on the button below to return to the beginning of troubleshooting for the print server 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect i75x 310x Does the control panel display on your printer show an error message for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x Check your printer manual for HP Jetdirect 175x
102. essing The hardware LAN or MAC address of the HP Jetdirect print server This unique address is assigned by Hewlett Packard System Contact Hardware Address Specifies whether or not an IP administrative password has been set If an administrative password has been set you will be prompted for the password to access networking parameters such as on the Networking pages You can configure or clear this password on the Admin Password page Admin Password Back to start of Home page Back to directory of all pages and features in embedded web server Back to start of embedded web server Networking tab Clicking on the Home tab at the top of the embedded web server page accesses network status configuration parameters security parameters and diagnostic facilities for the HP Jetdirect print server The initial TCP IP networking configuration page will be displayed as illustrated below Other tabs across the second row at the top and other menu items in the left column access other networking pages p 192 168 45 39 Microsoli Intermot Exploenr Ele Edt Wew Fome Toos Hep bey 77192 16345 39 ra invent Other Links Hele Segon HP Home ros4521 192 168 45 39 HP LaserJet 4050 Series Home Networking IGPAP IPX SPX AppleTalk SNMP IP Configuration Method eoorTr Note A change in IP Address wil recut in loss of connecthily to the Manwal browser Host Name fros4521 IP
103. external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Please refer to your printer manual for further information on what the error means and how to correct it Note that your printer manual may be either printed on paper or stored electronically on a CD ROM After you have resolved the printer error if you still have problems connecting the printer to the network you can restart this troubleshooting utility Click on the button below to return to the beginning of troubleshooting for the print server 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x Check your printer manual for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB There appears to be a printer error If the printer is still not online and does not show an error message on the control panel display please refer to your printer manual for further information on how to correct the error or for information on how to contact Hewlett Packard technical support if you can t correct the error Note that your printer manual may be either printed on paper or stored electronically on a CD ROM After you have resolved the printer error if you still have problems connecting the printer to the network you can restart this troubleshooting utility Cl
104. f the host system used for HP Web Jetadmin services is displayed The URL is limited to two lines and may be truncated e Not Specified the URL of the HP Web Jetadmin host system could not be identified or is not configured Back to Top IPX SPX Protocol Information Provides the current status and parameter values for the IPX SPX network protocols Message Description Indicates the current IPX SPX protocol status Ready the print server is awaiting data over IPX SPX e Disabled IPX SPX was manually disabled e Initializing the print server is registering the node address or name An additional status message may also be displayed Status Node Name An error code and message are displayed if the print server is not ready This line appears here only for the 175x For the 310x this line appears in the Novell NetWare section instead The IPX SPX name of the print server The default name is NPI xxxxxx where xxxxxx Is the last six digits of the LAN hardware MAC address Primary Specifies the frame type selection on the print server Frame e Auto Select the print server automatically senses and limits the Type frame type to the first one detected e EN_ limits the frame type to IPX over Ethernet frames All others will be counted and discarded N_802 2 limits the frame type to IPX over IEEE 802 2 with IEEE 02 3 frames All others
105. factory defaults cold reset The factory default reset procedure described below is sometimes called a cold reset or a cold boot When done the print server responds exactly like it was fresh from the factory To reset the print server configuration to factory defaults follow these steps 1 Unplug the power module from the back of the print server 2 While holding down the test button J on the rear of the print server plug the power module back into the print server and continue to hold down the test button for about five seconds Any user configured settings will be erased 2000 2001 Hewlett Packard Company HP Jetdirect Software Solutions Summary for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB HP provides a variety of software solutions to set up or manage your HP Jetdirect connected network devices Use this table to help you determine which software is best for you Operating Environment Function Remarks HP Install Network Printer Wizard Windows Simple printer installation typically integrated with printer system software e Windows 95 98 Me NT 4 0 2000 XP e NetWare 3 x 4 x 5 x e TCP IP e IPX SPX Install a single network printer on a peer to peer or client server network e Runs from the HP Jetdirect CD ROM e An installable version th
106. fies a password that determines which SNMP SetRequests control functions the print server will respond to The community name of an incoming SNMP SetRequest must match the print server s set community name for the print server to respond SetRequests must come from hosts that are configured in the print server s host access list Community names must be ASCII characters The maximum length is 255 characters SNMP authentication traps The set community name Configures the print server to send on or not send of 1 auth trap default is on Authentication traps indicate that an SNMP request was received but the community name check failed trap dest Enters a host s IP address into the print server s SNMP trap destination list The command format is trap dest ip address community name port number ip address is the host IP adress community name is optional the default community name will be used except in two cases e when specifying the port number If you do not specify a community name the port number will become the community name e when atrap community name entry precedes any trap dest entry If you do not specify a community name here that trap community name will be assigned to this entry port number is optional the default SNMP port number 162 will be used Setting trap dest 0 deletes the trap destination list If the list is empty the print server does not send SNMP traps The l
107. figuration file e DHCP automatic configuration via a DHCP server e DHCP TFTP automatic configuration via a DHCP server and TFTP configuration file e RARP automatic configuration via the Reverse Address Resolution Protocol e User Specified manual configuration via Telnet the printer s control panel HP Web Jetadmin embedded web server or other method e Default IP the default IP address was assigned This address may not be a valid address for your network BOOTP Displayed if BOOTP DHCP or RARP is used for TCP IP configuration It Server specifies the IP address of the system that responds to the print server s or request for automatic TCP IP configuration over the network DHCP e Not Specified the configuration server s IP address could not be Server determined or was set to zero in the response packet or RARP Server BOOTP Server TFTP Server Displayed during initialization while the print server attempts to obtain its TCP IP configuration from a BOOTP or DHCP server The temporary address displayed is 0 0 0 0 e Not Specified the configuration server s IP address could not be determined or was set to zero in the response packet The IP address of the system where the TFTP configuration file is located During initialization the temporary address 0 0 0 0 is displayed Not Specified a TFTP server has not been not
108. for printing to TCP port 9100 Valid ports are 3000 to 9000 which are application dependent TCP IP access control parameters for TFTP TFTP Parameter Description Makes an entry into the host access list stored on the print server Each entry specifies a host or network of hosts that are allowed to connect to the printer The format is allow netnum mask where netnum is a network number or host IP address mask optional is an address mask of bits applied to the network number and host address to verify access Up to 10 access list entries are allowed If there are no entries all hosts are permitted access For example allow 192 0 0 0 255 0 0 0 Allows hosts on network 192 allow 192 168 1 2 Allows a single host In this case the default mask 255 255 255 255 is assumed and is not required allow Clears the host access list For additional information see security TCP IP other parameters for TFTP TFTP Parameter Description Enables or disablessys og server operation on the print server 0 Disables Log confrg 1 default Enables For more information see syslog The syslog server s IP address It specifies the server to which the print server sends syslog messages Specifies the maximum number of syslog messages that can be sent by the print server on a per minute basis This setting allows administrators to control the log file size The default is 10 per minute If set t
109. formatted print jobs you must first print to a file from your application using the driver for the selected printer then transfer the print file to the printer through an FTP session For formatted print files use binary image type transfers Using FTP Printing FTP Connections Similar to standard FTP file transfers FTP printing uses two TCP connections a control connection and a data connection Once an FTP session is opened it remains active until either the client closes the connection or the data and control connections are idle for a time that exceeds the idle timeout period default is 270 seconds The idle timeout can be set through various TCP IP configuration tools such as BOOTP TFTP Telnet printer s control panel the embedded web server see TCP IP Configuration or management software Control Connection Using standard FTP a control connection is opened by the client to the FTP server on the HP Jetdirect print server FTP control connections are used to exchange commands between the client and the FTP server The HP Jetdirect print server supports up to four control connections or FTP sessions simultaneously If the number of allowed connections is exceeded a message indicating that service is not available will be displayed FTP control connections use TCP port 21 Data Connection A second connection a data connection is created each time a file is transferred between the client and the FTP server The clie
110. g an IP address Before you can set up a printer for LPR printing you must assign an IP address to the printer networked via the print server as follows 1 Double click HP Laser et Utility in the HP LaserJet folder 2 Click the Settings button 3 Select TCP IP from the scrolling list and then click Edit 4 Select the desired option You can automatically obtain the TCP IP configuration from either the DHCP server or the BOOTP server or you can manually specify the TCP IP configuration B Configuring the Mac OS system 10 11 Launch the Desktop Printer Utility Select Printer LPR and click OK In the PostScript Printer Description PPD File section click Change and select the PPD for your printer In the Internet Printer or the LPR Printer section depending on your version of the Desktop Printer Utility click Change Enter the printer server s IP address or domain name for Printer Address Enter the queue name if used Otherwise leave it blank Note The queue name is typically raw Other valid queue names are text binps auto or a user defined queue name Click here for details on setting up a user defined print queue using the print server s embedded Web server See the description of queues above Click Verify to verify that the printer was found Click OK or Create depending on your version of the Desktop Printer Utility Go to the File menu a
111. gned to the printer objects cannot be located The printer object cannot be located in the NDS directory The current version of the NetWare file server is not supported No printer objects are assigned to the print server object configured to this print server Too many printer objects are assigned to the print server object Using NetWare utilities such as NWADMIN reduce the number of printer objects assigned to the print server No print queue objects are assigned to the printer objects located in the NDS directory Too many print queue objects are assigned to the printer Reduce the number of queues assigned DS CONNECTION STATE ERROR DS ERR CANNOT RE HOST DS PRNT SRV IC KEY E DUPLICATE DDRESS 41 NOVRAM 1 NVALID SYSLOG The NDS tree cannot be located The message may occur when the file server is not running or when a network communications problem exists The print server cannot change the NDS connection state Check licenses on the spooling server The print queue object cannot be located in the specified NDS context Cannot locate the file server on the network The server may not be running at this time or a communications problem may exist Print Server Object Name mismatch Unable to read the
112. guage PDL that the printer supports If the language is not supported by the printer the page will not print or will be unreadable if it does print By default the print server is configured to determine the appropriate printer language automatically It is possible that the print server is not able to determine automatically which language it should use for your printer You can cycle through the 4 printer languages using the following procedure a Press and hold the print server s test HH button After about 3 seconds the power status LED T changes to amber Continue to hold the button until the power status LED D is flashing green Then release the button b Briefly press and release the test J button once again to request the configuration page in the next language c Verify that a readable page is printed Repeat these steps up to four times if necessary to receive a configuration page you can read If you still cannot read the page refer to your printer documentation to find out which of the following 4 printer languages are supported by your printer o ASCII o PCL o PostScript o HP GL 2 5 It may be necessary to re initialize the connection between the printer and the print server by cycling power on the print server Unplug the power cable from the print server then plug it back in Do this with the printer switched ON Can you now print a Jetdirect configuration page If yes click on the Yes
113. gured on the print server using either BOOTP Bootstrap Protocol TFTP Trivial File Transfer Protocol or DHCP Dynamic Host Configuration Protocol RFC 2131 2132 services on servers with certain operating systems With either protocol network configuration data is downloaded from that server over the network to the print server so that the print server automatically obtains its IP address and other IP configuration For DHCP the print server also registers its name with any RFC 1001 and 1002 compliant dynamic name services as long as a WINS Windows Internet Naming Service server IP address has been specified For BOOTP the downloaded configuration data may also identify a file containing extended configuration data The HP Jetdirect print server downloads this file using TFTP This TFTP configuration file may be located on the BOOTP server or on a separate TFTP server Automatically downloading configuration data has the following benefits e Ease of HP Jetdirect print server configuration Complete network configuration can be automatically downloaded each time the print server is powered on e Ease of configuration management Network configuration parameters for the entire network can be in one location e Enhanced configuration control of the print server Configuration by other methods is limited to select parameters When the print server is powered on it broadcasts requests that contains its hardware address A server
114. he print server lpd printing 0 Disables 1 default Enables A port specific parameter that specifies printing an LPD banner page banner 0 Disables banner pages 1 default Enables banner pages Specifies whether an acknowledgement ACK on all TCP packets is required before the interlock i printer is allowed to close a Port 9100 print connection Enables or disables buffer packing for TCP IP packets buffer packing O default Normal data buffers are packed before sending to the printer 1 Disable buffer packing data is sent to the printer when received domain name Controls the setting of the TCP PSH flag for device to client data transfers O default Disables this option flag not set write mode 1 All push option Push bit is set in all data packets 2 EOl push option Push bit is set only for data packets that have an End of Information flag set Enables or disables multiple TCP connections mult tcp conn Q default Allows multiple connections 1 Disables multiple connections TCP IP raw print port parameters for Telnet Telnet Parameter Description and Values Specifies additional ports for printing to TCP port 9100 Valid ports are 3000 to 9000 which raw port ale are application dependent TCP IP access control parameters for Telnet Telnet Parameter Description and Values Makes an entry into the host access list stored on the print server Each entry specifies a host or net
115. he print server through BOOTP is an invalid IP address for specifying a single node Check your Bootptab file for proper entries The TFTP server IP address specified for the print server through BOOTP is an invalid IP address for specifying a single node Check your Bootptab file for proper entries NVALID TRAP 49 CF ERR L TOO LONG 50 TFTP LOCAL ERROR 52 BAD BOOTP DHCP REPLY One of the SNMP trap Trap PDU destination IP addresses specified for the print server through TFTP is an invalid IP address for specifying a single node Check your TFTP configuration file The TFTP configuration file contained an incomplete last line that did not end in a new line character A line being processed in the TFTP configuration file was longer than the print server could accept A TFTP configuration file line contained an unknown keyword A line in the TFTP configuration file was missing a required parameter A line in the TFTP configuration file contained an invalid value for one of the parameters on that line The TFTP configuration file specified too many access list entries using the allow keyword The TFTP configuration file
116. hen information is sent across the network the data is broken down into small packets Each packet is sent independently of one another Each packet is encoded with IP information such as the IP address of the sender and receiver IP packets can be routed over routers and gateways devices that connect a network with other networks IP communications is connectionless When IP packets are sent there is no guarantee that they arrive at their destination in the proper sequence That task can be performed by higher level protocols and applications thereby allowing IP communications to be efficient Each node or device that will communicate directly onto the network requires an IP address including HP Jetdirect connected devices Transmission Control Protocol TCP TCP handles breaking the data into packets and recombining the packets on the receiving end by providing a connection oriented reliable and guaranteed delivery service to another node on the network When data packets are received at their destination TCP calculates a checksum for each packet to verify the data is not corrupt If the data in the packet has been corrupted during transmission TCP discards the packet and requests that the packet be resent User Datagram Protocol UDP UDP provides similar services to TCP However UDP does not acknowledge data receipt and supports request reply transactions with no added reliability or guarantee of delivery UDP is used when ac
117. his indicates a networking or security problem Create a new print server object Note When the print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers was successfully connected 22 Queue Server mode error The print server could not establish an NCP UNABLE TO connection to the file server Make sure that the correct file servers are CONNECT TO connected SERVER Note When the print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers was successfully connected A failure was detected when the print server tried to attach to one of the queues assigned to the print server object This may be because no servers are allowed to attach to this queue There may also be a networking or security problem Use PCONSOLE to make sure that servers are allowed to attach to the queue to delete the print server object from the list of queue servers if you want the print server to service other queues or to delete the queue and create a new one the print server object must be added to the list of queue servers Note When the print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers was successfully connected 24 The NetWare print server requested a termination of the connection PSERVER C
118. ia Telnet or embedded web server allow may include single IP addresses allow 192 168 10 0 255 255 255 0 Disable Telnet telnet 0 Enable th mbedded web server ews config 1 Detect SNMP unauthorized usage authentication trap on Send Traps to 192 168 10 1 trap dest 192 168 10 1 Specify the Set Community Name set community name lhomer2 End of file TFTP configuration file parameters The following types of TFTP parameters are listed and described in tables below You can click on a category below to jump to the list e General parameters TCP IP main parameters TCP IP print option parameters TCP IP raw print port parameters TCP IP access control parameters e e e e TCP IP other parameters e SNMP parameters e IPX SPX parameters e AppleTalk parameters e DLC LLC parameters e Other parameters e Support parameters Tables of TFTP parameters General parameters for TFTP TETP Parameter Description The IP administrative password up to 16 case sensitive alphanumeric characters that allows administrators to control changes of print server configuration parameters through Telnet or embedded web server passwd Identifies the physical location of the printer SNMP sysLocation object Only printable sys location ASCII characters are allowed The maximum length is 64 characters The
119. ices e Windows 2000 or NT servers On Windows NT or 2000 server systems use the Microsoft DHCP utilities to set up print server configuration through BOOTP o When you use the Windows NT DHCP procedure with the finite lease duration and adding a reservation in step 8 the resulting service will respond to a BOOTP requests as well as to DHCP requests from the print server Oo When you use the Windows 2000 DHCP procedure the resulting service will respond to BOOTP requests when you select BOOTP only or Both in step 11d These systems may require third party software for TFTP support e UNIX servers A BOOTP server running UNIX must be set up with the BOOTP daemon boot pd and must be set up with the etc bootptab configuration file The configuration data in the etc bootptab file must be properly entered See the contents of the boot pt ab file below TFTP is used to obtain additional configuration data from a configuration file on a TFTP server This file is specified in the boot pt ab file see the T144 tag See the contents of the TFTP configuration file as well as the contents of the boot pt ab file below e NetWare BOOTP servers For setup of NetWare BOOTP servers refer to your NetWare documentation bootptab file Example of a etc bootptab file entry for an HP Jetdirect print server picasso hn ht ether vm rfc1048 ha 0001E6123456 ip 192 168 45 39 sm 255 255 255 0 gw 192
120. ick on the button below to return to the beginning of troubleshooting for the print server 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x Is the USB light ON solid green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB B USB port ep Piisi Check the USB light on your print server It should be ON solid green bright green in color and glowing continuously not blinking If it is not ON solid green please follow the troubleshooting steps below 1 Make sure that you have a USB cable connected between your printer and the USB port on the print server It should be a standard USB A to B cable like this to print server to printer Note that the print server does not support parallel to USB converters for connecting a parallel printer to a USB host it works with USB printers only Make sure that the cable is connected firmly to both the printer and the print server 2 Check that both the printer and the print server are powered on After checking the items above and making any necessary changes is the USB light now ON solid green k 2000 2001 Hewlett Packard Company inveni Back to start of troubleshooting for HP Jetdirect ivSx 310x USB OK USB light ON solid green for HP Jetdirect 175x external print s
121. id green If Yes continue with the F next question aMMy j 5 Can you print a Jetdirect configuration page Related topics Interpreting the configuration page Interpreting the lights on the print server Resetting the print server to factory defaults cold reset 2000 2001 Hewlett Packard Company Is your printer ON and ONLINE O for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB invent Check the following items to make sure that your printer is online and ready to print Back to start of troubleshooting for HP Jetdirect e Is the printer plugged in and switched on Make sure that the 175x 310x printer is plugged in and switched on If your printer has a front panel display it should not be blank If you have checked these items and the printer still shows no sign of being on you may have a defective power cable power source or printer e Is the printer online The ONLINE light should be lit If it is not press the appropriate key such as ON LINE or GO to place the printer online If your printer has a front panel display check that is says Online or Ready e Is the FORM FEED light on If your printer has a FORM FEED light and it is on it may indicate that a print job is waiting to be printed Take the printer offline if necessary press the FORM FEED key and then put the printer back onlin
122. ies the NDS context for the print ipx nds context eet 4 Specifies the time interval 1 255 seconds that the print server will wait to check for print jobs ipx job poll in a print queue The default is 2 seconds Enables or disables printing an IPX banner page using the Printer Job Language PJL ipx banner 0 Disables 1 default Enables Enables or disables IPX end of job notification using PJL ipx eoj 0 Disables 1 default Enables Enables or disables IPX toner low notification using PJL 0 Disables 1 default Enables ipx toner low AppleTalk parameters for Telnet Telnet Parameter Description and Values Enables or disables AppleTalk EtherTalk protocol operation on the print server 0 Disables 1 default Enables read only parameter The name of the printer on the AppleTalk network A number n after the name indicates that there are multiple devices with this name and this is the nth instance of the name Eune ewe oo parameter Specifies the AppleTalk network printer type reported by the print zone sid zone sid read only parameter The name of the AppleTalk network zone on which the printer is located read only parameter The name of the AppleTalk network zone on which the printer is located parameter The name of the AppleTalk network zone on which the printer is located EPA read only parameter Indicates whether AppleTalkPhase 2 P2 is preconfigured on the pr
123. iguration page check that the print server reports its status as I O Card Ready The Status entry is the first entry in the General Information section in the upper left portion of the page Status entry HP JetDirect Configuration Pige English HPOL De se Ph ee ee a a escenes rrererene SPECK secretes errr pita id Card Peitr Gfatdar Ready Medel Boobs SG0IBA Prissy Proma Typor Aubo olptt Hardware Addreda OGGGES12 5054 Firmware Varekors boml 6S reper k Frans Type Rav Port Csakig LoT HALE Unkar ai 11 2 iuto Weyotiationi on Ps as BE ez 31383 Henufacturing toa 0 L IS O1FFOROF Urikiri Ei SKA F Dara Maruf acted da 2oe2 Tak East EN 602 3 a ie PEALE LLLE eee qeqeeeeewnes Heth feta seen Derita Haha kageret 120 Bi atom t Keath Hanui a rer Herlei t Packard Serial Wumbar Eee d H Hada im BPLL239485 Doman ica bom Hote 1264 4 Kethorg Maje Gatos Gerver SRG Trop Hang TES THEN sosgaeeens Security Settling sarrreesnsssa Adain Peed Wet fot Bike Combaxk 3 H BET Tit Gh nig case oon Dart Expl ree eos 87 09 Toed4 UTE Ab chad ares i IHSG Se Weta tec 1 2 SEVP at miy Kame Kok dpecitied BAP Interval G ase Acceag Lipt feck Speci Pied hepa 1 dsl Sa seneta mien Fateh Beat iet jigg eet ee Berrer 2 inde RS Total Packets Beoeived IS EET Inlat Fiete Baceived S81 coon ATA sees Hail Packota Received 42 fitatugt Feely Prating Breora Received G Total Packets TIranemitted Bell Hara HF Laserdet do Seclea Daconbesle Pac
124. ility icon 2 If the printer s name is not listed as the target printer click Select Printer The Select a Target Printer window appears Select the zone if necessary from the AppleTalk Zones list in which the printer resides The zone the printer is in is shown on the configuration page See the hardware installation guide for your print server or your printer s getting started guide for instructions on printing a configuration page Select the printer from the Available Printers list and click OK Verifying Network Configuration To verify your current network configuration print a Jetdirect configuration page If you have not printed a configuration page from your printer see the hardware installation guide for your print server or your printer s getting started guide for instructions see Interpreting the configuration page for more information If your printer has a control panel make sure a READY message appears on the control panel for at least 1 minute then print the page The current configuration is listed under AppleTalk on the configuration page Note If you have multiple printers on your network you need to print a configuration page to identify the printer s name and zone Renaming the Printer The factory supplies a default name for your printer Hewlett Packard highly recommends that you rename your printer to avoid having multiple printers with similar names on your network You can name your prin
125. in hosted Remote firmware on Windows NT 4 0 upgrades for HP 2000 Jetdirect print servers e TCP IP Asset tracking and e IPX SPX utilization analysis IPP Internet Printer Connection Software for 310x only not for 175x e Windows NT 4 0 Me XP TCP IP only e Allows economical distribution of high quality hardcopy documents over the Internet replacing fax mail and overnight services Printing via the Internet to Internet Printing Protocol IPP enabled HP Jetdirect connected printers Note Microsoft Internet Printing software is also integrated with Windows 2000 HP IP IPX Printer Gateway for NDPS Simplified installation printing and bidirectional management of HP Jetdirect connected printers under Novell Distributed Print Services NDPS e Requires HP Jetdirect print server firmware version x 07 17 or greater e Frees up user license for 310x only not for 175x e NetWare 4 11 4 2 5 x 6 x e Allows disabling of SAPs to reduce network traffic e Requires HP Jetdirect firmware version Allows automatic X 03 06 or greater discovery and installation of HP Jetdirect connected printers into NDPS HP LaserJet Utility for Mac OS Installation and management of HP Jetdirect connected printers e Mac OS 7 5 or greater 2000 2001 Hewlett Packard Company IPP printing usi
126. ing amber for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Your print server has developed a fault Fixing this fault requires assistance from HP Jetdirect technical support click the Contact HP button for information on contacting HP 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect i75x 310x Is one of the link lights ON solid green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB 10 light 100 light mi Check the link lights on your print server these lights are built into the network connector One of the link lights either the 10 light or the 100 light but not both should be ON solid green to indicate a valid network connection Is either the 10 light or the 100 light ON solid green 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x 10 100 link OK 10 light or 100 light ON solid green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The link lights the 10 light and the 100 light indicate whether the print server can initiate a network link at the right speed with your h
127. int server read only parameter Indicates the current AppleTalk configuration status READY Indicates the HP Jetdirect print server is awaiting data DISABLED Indicates that AppleTalk was manually disabled INITIALIZING Indicates that the print server is registering the node address or name An additional status message may also be displayed at config Device Name Status DLC LLC parameters for Telnet Telnet Parameter Description and Values Enables or disables DLC LLC protocol operation on the print server dlc llc config 0 Disables 1 default Enables Other parameters for Telnet Telnet Parameter Description and Values Enables or disables the web scanning feature in the embedded web server when connected to a supported device 0 Disables 1 default Enables Specifies the number of seconds 1 3600 that an idle scan connection is allowed to remain open 0 disables the timeout The default is 300 seconds scan config scan idle timeout Enables or disables the scan to email feature in the embedded web server when connected to a supported device 0 Disables 1 default Enables Enables or disables print server support of the client software provided with your multifunction peripheral MFP or All In One Q default Disables allows printing only 1 Enables allows printing scanning etc scan email config MFP config usb mode Specifies the communication m
128. ions BIDIR A standard connection that supports bi directional communications between the printer and print server The print server sends print data and receives status from the printer UNIDIR A standard connection in which data is transferred in one direction only to the printer Specifies the page description language PDL used by the print server to send the Jetdirect configuration page to the printer usb statpg lang Auto default The language is auto detected when the print server is powered on or after a cold reset to factory defaults PCL Hewlett Packard Printer Control Language ASCII Standard ASCII characters HPGL2 Hewlett Packard Graphics Language v2 PS Adobe PostScript language Support parameters for TFTP TFTP Parameter Description support name Typically used to identify the name of a person to contact for support of this device support number Typically used to specify a phone or extension number to call for support of this device support url A web URL address for product information on this device over the Internet or an intranet tech support url A web URL address for technical support over the Internet or an intranet Configuring the print server for BOOTP configuration The factory default state of the HP Jetdirect print server allows it to use BOOTP services automatically so no further action is necessary How the default configuration wo
129. irect print server only port 1 is available specifies the root directory of the HP Jetdirect FTP cd server quit quit or bye terminates the FTP session with the HP bye Jetdirect print server dir dir or 1s displays the contents of the current directory If this command is typed in the root directory a list of ls available ports for printing is displayed wd Displays the current directory or the current Jetdirect p printing port lt filename gt specifies the file to send to the selected HP Jetdirect print server port For multiport print servers a different port can be specified in the command put lt filename gt lt port gt bin Configures an FTP binary image file transfer put lt filename gt Configures an FTP ASCII file transfer HP Jetdirect print servers support only non print format control for character are transfers standard values for spacing and margins are used Press the Ctrl and C keyboard keys simultaneously to Ctrl C abort the FTP service command and any transfer of data The data connection is closed This command depends on your client system use rhelp on UNIX or remotehelp on Windows NT 2000 and displays a list of FTP system commands supported by the print server Note the commands displayed are not user commands User accessible commands depend on the client s FTP system rhelp or remotehelp Example of an FTP Session C gt
130. isabled Initializing the print server is registering the node address or name An additional status message may also be displayed Status Node Name NetWare Mode NDS Tree Name NDS Context gt Attached Server An error code and message are displayed if the print server is not ready This line appears here only for the 310x For the 175x this line appears in the IPX SPX section instead In Queue Server Mode see below this is the IPX SPX name of the print server It must match a valid print server on the appropriate NetWare file server The default name is NPTxxxxxx where xxxxx lt x is the last six digits of the LAN hardware MAC address In Remote Printer Mode see below this is the name specified when you configured the networked printer The default name is NPT xxxxxx where xXXXXX 1s the last six digits of the LAN hardware MAC address The NetWare mode used by the print server Queue Server indicates that the print server receives data directly from the queue It is also used when the printer is not configured e Remote Printer with the printer number following it indicates that the print server emulates a Novell NetWare remote printer Displays the name of the Novell Directory Services NDS tree for this printer NDS is a database of objects on a NetWare network organized in a heierarchical tree structure e Not S
131. isplayed on the configuration page if none of the file servers was successfully connected PRINTER NUMBE NOT DEFINED A NetWare printer number for this printer has not been configured Assign a valid printer number to the print server Use a NetWare utility such as PCONSOLE the Jetdirect embedded web server or another tool to assign a printer number The NetWare printer number assigned to the printer is already in use by another printer Assign an unused printer number This may also occur when a printer is power cycled in which case the error goes away after the print server times out and detects the lost connection The file server does not have a print server object that corresponds to the specified NetWare node name Use printer installation software a NetWare utility such as PCONSOLB or another tool to create the print server object Note When the print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers was successfully connected Remote Printer mode error The print server was unable to establish an SPX connection with the NetWare print server Make sure that the NetWare print server is running and that all cables and router
132. ist may contain up to five entries The default SNMP trap destination list is empty To receive SNMP traps the systems listed on the SNMP trap destination list must have a trap daemon to listen to those traps IPX SPX parameters for Telnet Telnet Parameter Parameter Description and Values peame T or disables IPX SPX protocol operation on the print server ipx config 0 Disables 1 default Eenables A user assigned alphanumeric name assigned to the print server 31 characters maximum By ipx unitname default the name will be NPIxxxxxx where xxxxxx are the last six digits of the hardware address MAC or LAN address read only parameter Identifies the IPX network and node numbers detected on the network in Address the form NNNNNNN hhhhhhhh hexadecimal where NNNNNNNN is the network number and hhhhhhhh is the hardware address MAC or LAN address of the print server EPET ee Specifies the IPX frame type setting one of the following AUTO default EN_SNAP p YP EN_8022 EN_8023 EN_II TR_8022 TR_SNAP Specifies the time interval 1 3600 seconds that the print server waits between Service ipx sapinterval Advertising Protocol SAP broadcasts on the network The default is 60 seconds 0 disables SAP broadcasts PON S An alphanumeric string up to 31 characters that specifies the name of the Novell Directory PARROT EE Services NDS tree for this print server An alphanumeric string up to 256 characters that specif
133. k Cancel to erase your change e Changes to the IP address will close the connection to the embedded web server To re establish a connection use the new IP address TCP IP settings Click on the Networking tab If the TCP IP tab is not highlighted then beneath Configuration in the left column of the page select Network Settings and then select the TCP IP tab in the second row of tabs across the page To assign a parameter setting enter the desired value and click Apply TCP IP Settings Selects the method for the print server to receive its IP configuration parameters BOOTP default DHCP or Manual BOOTP or DHCP the IP parameters will be automatically configured by a BOOTP or DHCP server each time the print server is powered on Manual basic IP parameters can be manually entered using this web page or using other available tools A Caution Configuration tools IP Configuration Method Host Name IP Address Subnet Mask Default Gateway Specifies the name of the Domain Name System DNS domain Domain that the print server resides in for example support hp com It Name does not include the host name it is not the Fully Qualified Specifies a readable IP name the SNMP SysName object for the network device The name may contain up to 32 characters including numbers upper and lower case letters and hyphen and underscore Use this field to manually assign th
134. knowledgment and reliability are not required such as during a discovery broadcast IP Address Every host workstation or node on an IP network requires a unique IP address for each network interface This address is a software address that is used to identify both the network and specific hosts located on that network Each IP address can be divided into two separate parts the network portion and the host portion It is possible for a host to query a server for a dynamic IP address each time the device boots up see Dynamic Host Configuration Protocol DHCP Note When assigning IP addresses always consult the IP address administrator Setting the wrong address can disable other equipment operating on the network or interfere with communications Network Portion Network addresses are distributed to organizations that are in turn responsible for making sure all attached devices or hosts on the network are properly numbered Host Portion Host addresses numerically identify specific network interfaces on an IP network Usually a host has only one network interface thus only one IP address Because no two devices can share the same number at the same time administrators typically maintain address tables to assure correct assignment of addresses in the host network Subnets When an IP network address for a particular network class is assigned to an organization no provision is made for more than one network being prese
135. kt 13 totum Satuen Zone Transit Coll Leini Loe Type 1 Laoerdv oer Trans Late Sajlioiona amp Type i HP Lanor Harwork Humbi S21 wees cmedbecbeee erm em eects TYEE TP rr ercrcictecbcbicicke rere Hinks haber 4 Skate Emad easeeceenseenes CLL seeeeee ee Bia tan Poaily Haor Kaze HPL IRE iP Mbiresas RFJ LER G Pubit M kr aoe ere U ea a i t let 2 1 Donita Ar r IFTE NACE Garey t2 licb TR f rvar Bot Sp pifisid saf ig Pijer cliant tindiuzkest feed cb Cees ar Nant r Eor dpa iied Teas fhervar Las 1880 F HIRS Sake vex ec EFJ LED U l Gyalu Server Bok Spec fhed idlilo Timsowt iH ooo Wab decid UKL Bet Speer bed Does the page indicate I O Card Ready 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x I O card not ready for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Check the following items to see whether you can correct the I O Card Not Ready situation If you have already performed these steps earlier in the troubleshooting process you can skip them and go directly to answering the question at the end of the steps 1 Make sure that the network cable is connected securely to the print server network cable 2 Check that the network cable is plugged securely into the hub switch router and that the conne
136. least the hardware address of the device HP Jetdirect print server hardware address The server answers with a boot reply packet containing the information the device needs to configure Syslog Server A syslog server is a system on the network typically a UNIX system that can receive and log syslog messages from other devices on the network Syslog messages allow administrators to monitor status or troubleshoot network devices A syslog server requires software that provides syslog capabilities running on the server UNIX systems provide a daemon syslogd that monitors User Datagram Protocol UDP port 514 for incoming messages The messages are processed depending their priority and on how syslogd is set up to operate You can configure the HP Jetdirect print server with the syslog server s IP address When a syslog server is configured both the HP Jetdirect print server and attached device such as a printer or mopier can send syslog messages using UDP The syslog server may not receive all syslog events from the HP Jetdirect print server e UDP does not guarantee delivery of messages e The HP Jetdirect print server attempts to eliminate duplicate messages to minimize unnecessary network traffic e The volume of messages sent by the HP Jetdirect print server is configurable Methods to configure HP Jetdirect syslog parameters include BOOTP DHCP Telnet the embedded web server and management software Selected syslog
137. lett Packard Company O invent Back to start of troubleshooting for HP Jetdirect i75x 310x 03 LAN Error EXTERNAL LOOPBACK for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB The print server is incorrectly connected to the network or is defective Make sure that your print server is correctly attached to your network In addition check all other cabling and connectors For help in correcting this error please check your print server documentation the welcome mat or the User s Guide on the Jetdirect CD ROM or contact HP Jetdirect technical support Click on the button below for information on contacting HP 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x 08 LAN Error INFINITE DEFERRAL for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB There is a network congestion problem For help in correcting this error please check your print server documentation or contact HP Jetdirect technical support Click on the button below for information on contacting HP 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x 11 LAN Error RETRY FAULTS for HP Jetdirect 175x external p
138. linking green it indicates that the print server has detected a good connection to a valid USB device but the print server does not support the device For example this would happen if you connected a USB digital camera to the print server This is not a fault but rather an incompatibility between the print server and the connected device The print server supports only USB printers including USB multifunction printers and All in One devices It does not support non printer USB devices nor does it support USB cable extenders USB to parallel converters or USB hubs Please check that your print server is connected to a USB printer If your printer is not a USB printer you will need to substitute a USB printer or use a different model of HP Jetdirect print server for instance one suitable for use with parallel printers Is the USB light now ON solid green If yes click on the Yes button to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure If no but you are connected to a USB printer your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect L75x 310x USB light blinking amber for HP Jetdirect 175x external print server Internet connector for USB and HP Je
139. lk 310x only not 175x IPX SPX IPX SPX TCP IP and IPX SPX 310x only not 175x TCP IP 310x only not 175x TCP IP 310x only not 175x DLC LLC Physical specifications Interfaces Port Specification Network See network specifications above USB Female A connector complies with USB version 1 1 specifications Physical dimensions Excluding any protrusions for connectors clips and so on 92 mm 3 6 in 129 mm 5 1 in 36 mm 1 4 in With clip attached 97 mm 3 8 in 129 mm 5 1 in 45 mm 1 8 in Length Weight Weight 108 g 3 9 oz Environmental specifications Operating environment Storage environment Temperature 0 C to 55 C 40 C to 70 C P 32 F to 131 F 6 F to 158 F 15 to 95 90 at 40 C 104 F at 65 C 149 F 4 6 km Relative humidity Altitude Acoustic Noise Not applicable Electrical specifications Power requirements Print server Power module See input rating for power modules below Nominal output voltage 13 Vdc n a Input current 140 mA 13 V 100 mA Depends on particular power module n a dc Input voltage 13 Vdc Max output current 300 mA Frequency range 50 60 Hz Depends on particular power module Power consumption 1 8 W 1 2 W Power modules Regions Partnum Inputrating Output rating Aus
140. lowing steps in the Add Reserved Clients window to set up a reservation for that print server a Type the selected IP address b Obtain the hardware MAC address from the configuration page and type this address in the Unique Identifier box c Input a client name d Select Add to add the reserved client To delete a reservation in the DHCP Manager window select Scope and select Active Leases In the Active Leases window click on the reservation you want to delete and select Delete 9 Select Close to return to the DHCP Manager window 10 If you do not plan to use WINS Windows Internet Naming Service then skip now to the next step 11 If you plan to use WINS Windows Internet Naming Service then continue with this step a From the DHCP Manager window select DHCP Options and select one of the following Scope if you want name services only for the selected scope Global if you want name services for all scopes b Add the server to the Active Options list In the DHCP Options window select WINS NBNS Servers 044 from the Unused Options list Select Add then select OK A warning may appear requesting that you set the node type You will do this in step 10d below c Now provide the IP address of the WINS server as follows i Select Value then Edit Array ii From the IP Address Array Editor select Remove to delete any undesired addresses previously set Then type in the IP address of the WINS server an
141. ly from DOS using the following syntax lpr S lt ipaddress gt P lt queuename gt filename where lt ipaddress gt is the IP address of the print server lt queuename gt is the name raw or text lt filename gt is the file you wish to print If the file prints correctly the configuration was successful If the file does not print or prints incorrectly see Troubleshooting Back to start of NT 4 0 setup procedure Back to start of entire LPD setup Windows 2000 LPD setup procedure Along with these general instructions see your system documentation for information on configuring these systems The process consists of these parts A Installing TCP IP software if not already installed B Configuring the networked printer with the queue and port A Installing TCP IP software This procedure lets you check whether you have TCP IP installed on your Windows 2000 system and to install the software if necessary Note You may need your Windows System distribution files or CD ROMs to install TCP IP components 1 Check whether you have Microsoft TCP IP Printing protocol and TCP IP printing support Click Start Settings Control Panel Double click the Network and Dial up Connections folder Select the Local Area Connection for your network then click the File menu and select Properties If Internet Protocol TCP IP is listed and enabled in the list of components used by this connection the necessary software is already ins
142. mat for example 2002 10 02 12 45 UTC e Not Applicable SSL TLS is not enabled or not supported on the 175x so this entry is inapplicable Specifies the SNMP versions enabled on the print server Disabled All SNMP versions are disabled on the print server No SNMP access is allowed e 1 2 SNMP v 1 and SNMP v 2c are supported and SNMP v 3 is disabled or not supported on the 175x e1 2 3 na np SNMP v 1 v 2c and v 3 are enabled v 3 is enabled with the minimum security of no authentication na and no privacy np enabled Only for 310x e1 2 3 a np SNMP v 1 v 2c and v 3 are enabled v 3 is enabled with the minimum security of authentication enabled a but no privacy np enabled Only for 310x e1 2 3 a p SNMP v 1 v 2c and v 3 are enabled v 3 is enabled with the minimum security of authentication a with privacy p enabled Only for 310x e 3 na np SNMP v 1 and v 2c are disabled SNMP v 3 is enabled with the minimum security of no authentication na and no privacy np enabled Only for 310x e 3 a np SNMP v 1 and v 2c are disabled SNMP v 3 is enabled with the minimum security of authentication enabled a but no privacy np enabled Only for 310x 3 a p SNMP v 1 and v 2c are disabled SNMP v 3 is enabled with the minimum security of authentication a with privacy p enabled Only for 310x Specifies whether an SN
143. n Tools for changing configuration and for managing Software tools summary describes a variety of software tools that you can use to install configure and manage a network printer These tools cover a variety of functions in a variety of operating environments In general they allow you to set parameters for the various protocols listed below Embedded web server describes the web server contained within the print server You can use this tool to configure and manage the print server HP Web Jetadmin used to install configure and or monitor the networked printer this software is available at http www hp com support net_printing Security for configuration describes the security offered by the various ways of configuring and managing the print server Protocols The following protocols and protocol specific configurations and tools are supported by the print server e TCP IP includes an overview of TCP IP as well as information on these methods of applying TCP IP parameters to the print server o DHCP a tool for autoconfiguration BOOTP a tool for autoconfiguration TFTP a tool for extended autoconfiguration RARP a tool on some systems for configuring an IP address O O 0 O Telnet a tool for configuration and monitoring the print server O embedded web server a tool for configuration and management O ports for IP access reference summary O moving the print server to another IP network notes e
144. n a Macintosh system select the file Network Printing htm and follow the instructions for setting up network printing e Set up each Windows computer for printing on the networked printer by using the HP Install Network Printer Wizard This basic procedure involves installing printer drivers and other software configuring network parameters and setting up the print path You will use the installation software on either the CD ROM supplied with your printer or on the HP Jetdirect CD ROM supplied with your print server depending on your printer model This is explained in the software instructions on your Quick Start Guide poster supplied with your print server or see http www hp com support network printer CD To use the wizard to install the networked printer on this computer return to the initial screen for this CD select the Install button and follow the instructions there Help is included When finished there this computer is ready to use the printer After using the wizard you can use the additional tools listed below to make configuration changes and additions and to monitor the printer Note Making network address changes might break the print path set up by the wizard To move a networked printer configured with an IP address see Moving the print server to another IP Network Default configuration details of the print server s configuration as it comes from the factory and how to reset to that configuratio
145. n the Add New Scope wizard click Next 5 Enter a name and description for this scope then click Next 6 Enter the range of IP addresses for this scope beginning IP address and ending IP address Also enter the subnet mask Then click Next Note If subnetting is used the subnet mask defines which portion of an IP address specifies the subnet and which portion specifies the client device See overview of IP addresses 7 If applicable enter the range of IP addresses within the scope to be excluded by the server Then click Next 8 Set the IP address lease duration for your DHCP clients Then click Next HP recommends that all print servers be assigned reserved IP addresses You can do this after you set up the scope as step 11 below 9 HP recommends that you select No to configure DHCP options for this scope later and then click Next If you want to configure DHCP options now a Select Yes and click Next b If desired specify the IP address of the router or default gateway to be used by clients Then click Next c If desired specify the Domain Name and DNS Domain Name System servers for clients Click Next d If desired specify WINS server names and IP addresses Click Next e Select Yes to activate the DHCP options now and click Next 10 You have successfully set up the DHCP scope on this server Click Finish to close the wizard 11 To configure your print server with a reserved
146. n the driver Click OK to install the printer driver onto your system and follow the instructions on the screen You may need your printer CD ROM to install the driver To complete the print path setup follow the instructions on the screen 2000 2001 Hewlett Packard Company O inwent HP IP IPX Printer Gateway for NDPS for HP Jetdirect 310x external print server Internet connector for USB Note Not applicable to 175x NDPS Novell Distributed Print Services is a printing architecture developed by Novell in partnership with Hewlett Packard NDPS simplifies and streamlines the administration of network printing It eliminates the need to set up and link print queues printer objects and print servers Administrators can use NDPS to manage networked printers within the NetWare 4 11 4 2 5 x and 6 x environments The HP IP IPX Printer Gateway is an NLM developed by HP to provide functionality and compatibility with Novell s NDPS It seamlessly integrates HP Jetdirect attached printers into the NDPS environment Using the HP Gateway an administrator can view statistics configure gateway settings and configure printing for HP Jetdirect connected printers Features Features and benefits provided by the HP Gateway and NDPS are e Smart detection of printers in the NetWare 4 11 4 2 5 x and 6 x environments Automatic installation of printers using IP IPX Tight integration with Novell s NDS and NWAdmin Stat
147. named print queues are available under LPD Four of these queues are configured automatically and their parameters can not be changed The remaining six queues can be defined by the user The six user definable queues can be set up with character strings such as job control commands that are automatically added before or after the print job You can define up to eight named strings and you can set up each queue so that any of these named strings precedes the print data prepend string name or follows the print data append string name LPD Queues Name of the user defined queue This name can be up to 32 characters Rone long and can consist of any displayable ASCII characters You can define up to six user defined queues Prepend _ Name of the string to be added before the print data prepended String Type in a string name chosen from the table defined at the bottom of Name the window Name of the string to be added after the print data appended Type in a string name chosen from the table defined at the bottom of the window Processing instruction for the queue e RAW No processing The line printer daemon treats the data in a raw queue as a print job that has already been formatted in PCL PostScript or HP GL 2 and sends it to the printer without modification Note that any user defined prepend or append string will be added to the job in the appropriate position
148. nd features in the embedded web server Viewing the embedded web server Before you can use the embedded web server the HP Jetdirect print server must be configured with an IP address The print server may already be configured for IP as part of the software installation check for its IP address on the configuration page If it is not configured see ways to configure an IP address overview of IP and IP addressing After an IP address is established on the print server perform the following steps 1 Run a supported web browser 2 Enter the IP address of the print server as the URL address For example http 192 168 45 39 The Home page will be displayed as illustrated below 3 192 168 45 39 Mecrosoll Intermmet E xplorer Bile Edit View Favorites Tools Help O ros4521 192 168 45 39 HP LaserJet 4050 Series invent Other Links Help ape HP Horne Device HP LaserJet 4050 Series Page Count 50 Control Panel POVW ERSAVE ON Host Name ros4521 System Up Time 25 10 50 System Contact System Location HP JetDirect J41694 Firmware Version L 20 00 IP Address 192 163 4539 Hardware Address 001083569058 Admin Password Set Refresh Which Home page is initially displayed by the browser will depend on the printer e If the printer called the device contains a supportable embedded web server the printer s Home page will be displayed e If the printer does not contain a suppo
149. nd select Save or use the resulting save dialog depending on your version of the Desktop Printer Utility Enter a name and location for the desktop printer icon and click OK The default name is the print server s IP address and the default location is on the desktop Exit the program 2000 2001 Hewlett Packard Company FTP Printing O for HP Jetdirect 310x external print server Internet connector for USB invent Note Not applicable to 175x Introduction FTP File Transfer Protocol is a basic TCP IP connectivity utility to transfer data between systems FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect connected printer In an FTP printing session the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer The HP Jetdirect FTP server can be enabled or disabled through a configuration tool such as Telnet or the embedded web server Requirements FTP printing described here requires the following e HP 310x print server e TCP IP client systems with FTP that complies with RFC 959 For the most recent list of tested systems http www hp com support net_printing Print Files The HP Jetdirect FTP server transfers print files to the printer but does not interpret them For proper printing print files must be in a language recognized by the printer such as PostScript PCL or unformatted text For
150. ndows NT system and to install the software if necessary Note You may need your Windows System distribution files or CD ROMs to install TCP IP components 1 Check whether you have Microsoft TCP IP Printing protocol and TCP IP printing support Click Start Settings Control Panel Double click Network In the resulting Network dialog box check under the Protocols tab for TCP IP Protocol and under the Services tab for Microsoft TCP IP Printing If both are listed the necessary software is already installed Skip to B Configuring the networked printer If not continue to the next step 2 To install the software click the Add button for each tab and install the TCP IP Protocol and the Microsoft TCP IP Printing service Follow the instructions on the screen When prompted type the full path to the Windows NT distribution files you may need your Windows NT workstation or server CD ROM 3 You may be automatically prompted for the TCP IP configuration values If not select the Protocols tab in the Networks window and select TCP IP Protocol Then click Properties o If you are configuring a Windows server type the IP address default gateway address and subnet mask in the appropriate spaces Oo If you are configuring a client check with your network administrator to learn whether you should enable automatic TCP IP configuration or whether you should type a static IP address default gateway address and subnet m
151. neral settings for Telnet Telnet Parameter Description and Values The administrative password up to 16 alphanumeric characters for both Telnet and the embedded web server When initiating the next Telnet session you will be prompted for a user name and this password Enter the password twice for confirmation For example passwd j3d1234 4d1234 sets the password to jd1234 To clear the password enter the command without the two password and confirmation entries passwd Identifies the physical location of the printer SNMP sysLocation object Only printable eee ASCII characters are allowed The maximum length is 255 characters ASCII character string up to 255 characters that identifies the person who administers or sys contact services the printer SNMP sysContact object This may include how to contact this person TCP IP main parameters for Telnet Telnet Parameter Description and Values Specifies the node name up to 32 alphanumeric characters that will appear on the Jetdirect configuration page Default is NP Ixxxxxx where xxxxxx is the last six digits of the print server s hardware address MAC or LAN address host name Selects the method for the print server to receive its IP configuration parameters bootp default dhcp or manual bootpor dhcp The IP parameters will be automatically configured by a BOOTP or DHCP server each time the print server is powered on manual The print server will
152. nfigure the printer If you are installing the HP LaserJet Utility from the HP Jetdirect CD ROM use the following installation instructions Note If you are installing the HP LaserJet Utility from a source other than the CD ROM see the README file that accompanies the software for installation instructions Automatic virus detection programs might interfere with the installation of this software Turn off any such programs that are active on your Mac OS computer before proceeding with the installation process 1 Insert the CD ROM into the CD ROM drive 2 In the HP Installer window double click the installation icon for the software in the language you want 3 Follow the instructions on the screen For more information about configuring your printer driver see the online documentation provided on the CD ROM that came with the printer Configuring the Printer The HP LaserJet Utility allows printer settings such as printer name and preferred zone to be configured from your MacOS system Hewlett Packard recommends that only network administrators use the printer configuration capabilities of this utility If this printer is to be serviced by a print spooler set up the printer s name and zone before configuring the spooler to capture the printer Running the HP LaserJet Utility 1 With the printer turned on and online and the print server connected to the printer and to the network double click the HP LaserJet Ut
153. ng l Internet Printer Connection D Software inwent for HP Jetdirect 310x external print server Internet connector for USB Backtor Note Not applicable to 175x Back to Using the appropriate software on your system you can create an IPP print path from your system to any HP Jetdirect connected printer over the Internet Note For incoming print path requests the network administrator must configure the firewall to accept incoming IPP requests Security features available in the software are currently limited Features and benefits provided by Internet printing include e High quality time sensitive documents e Full color or black and white documents e A fraction of the cost of current methods such as fax mail or overnight delivery services e Extends the traditional LAN printing model to that of an Internet Printing Model e IPP requests can be transmitted outbound through firewalls HP Supplied Software HP Internet Printer Connection software allows you to set up Internet printing from Windows NT 4 0 and Windows 2000 clients 1 To obtain the software Download the HP Internet Printer Connection software from HP s Web site http www hp com go print_connect 2 To install the software and set up the print path to the printer follow the instructions provided with the software Contact your network administrator to get the IP address or URL of the printer to complete the setup System Requirements
154. ng IP address subnet mask default gateway and idle timeout You can use the settings available in the same tool you are using Caution If the print server is switched from using an address allocated by a DHCP server to using a manually assigned address that manually assigned address should be outside any DHCP range used for other devices on the network An alternative is to tell the DHCP server that the print server s address is fixed so that it will never be allocated to another client Returning to factory defaults You can return the print server to its factory default state also called cold reset by using the factory default reset procedure 2000 2001 Hewlett Packard Company Using RARP LA for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for invent USB This subsection describes how to configure the print server using the Reverse Address Resolution Protocol RARP on UNIX and Linux Back to systems start of User s Guide This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the print server and to supply the IP address to the print server 1 Switch off the print server 2 Log onto your UNIX or Linux system as a superuser 3 Make sure the RARP daemon is running on your system by entering the following command at the system prompt ps ef grep rarpd for Unix
155. ng the print server is initializing the network protocols For more information see the status line for each protocol on the configuration page e I O Card Not Ready there is a problem with the print server or its configuration An error code and message are displayed if the print server is not ready Model Number The model number of the HP print server for example J6035A or J6038A Hardware The 12 digit hexadecimal LAN hardware MAC address of the print Address server installed in or attached to the printing device This address is assigned by the manufacturer Firmware The firmware revision number of the print server currently installed in Version the printer The format is X NN NN where X isa letter that depends on the HP print server model Port Confi Identifies the link configuration of the RJ 45 LAN port on the print server e 10BASE T HALF 10 Mbps half duplex 10BASE T FULL 10 Mbps full duplex 100TX HALF 100 Mbps half duplex 100TX FULL 100 Mbps full duplex Unknown the print server is in an initialization state Disconnected anetwork connection has not been detected Check network cables Auto Identifies whether IEEE 802 3u Autonegotiation on the 10 100TX port is Negotiation enabled on or disabled of f On the print server will attempt to automatically configure itself onto the network at the proper speed 10 or 100 Mbps and mode half or full duplex Manufacturing
156. nt at that location Local network administrators use subnets to partition a network into several different subnetworks Splitting a network into subnets can result in better performance and improved use of limited network address space Subnet Mask The subnet mask is a mechanism used to divide a single IP network into several different subnetworks A subnet mask is applied to each IP address to specify the portion used for subnetworks and the portion used to identify the node Gateways Gateways routers are used to connect networks together Gateways are devices that act as translators between systems that do not use the same communication protocols data formatting structures languages or architectures Gateways repackage the data packets and change the syntax to match that of the destination system When networks are divided into subnets gateways are required to connect one subnet to another Default Gateway The default gateway is the gateway or router that if not specified will be used to move packets between networks It is specified by an IP address If multiple gateways or routers exist then the default gateway is typically the address of the first or nearest gateway or router If no gateways or routers exist then the default gateway will typically assume the IP address of the network node such as the workstation or HP Jetdirect print server DHCP or BOOTP for auto configuration of TCP IP services These service
157. nt controls the creation of a data connection by issuing the commands that require a data connection such as FTP 1s dir or put commands Although the 1s and dir commands are always accepted the HP Jetdirect FTP server supports a single data connection for printing at a time The transmission mode for an FTP data connection with the HP Jetdirect print server is always in stream mode which marks the end of file by closing the data connection Once a data connection is established the file transfer type ASCII or binary can be specified Clients may attempt to autonegotiate a transfer type and the default transfer type depends on the client system for example Windows NT may default to ASCII while UNIX may default to binary To specify the transfer type enter the bin or ascii command at the FTP prompt FTP Login To start an FTP session enter the following command from a MS DOS or UNIX command prompt ftp lt IP address gt where lt IP address gt is the valid IP address or node name configured for the HP Jetdirect print server FTP Login Example 6 Command Prompt ftp 192 168 45 39 icrosoft lt R gt Windows NICTM gt C Copyright 1985 1996 Microsoft Corp z gt ftp 192 168 45 39 connected to 192 168 45 39 20 JD FIP Server Ready ser 192 168 45 39 lt none gt gt susan g 31 Username Ok send identity Cemail address as password assword 30 Hewlett Packard PIP Print Server Version 2 0 Description P
158. nt server can handle Remove one or more print queues from the list to be serviced by Queue Server mode Unable to log onto the NetWare directory tree Make sure that the print server object is defined in the directory at the correct context Clear the print server password using NWADMIN or similar NetWare tool Unable to log onto the NetWare directory tree Make sure that the print server object is defined in the directory at the correct context ERR SRVR UNR ESOLV 37 NDS PS PR ST ERRO Cannot modify the print server password to the value expected by the print server Print Server Object Name mismatch Unable to read the file server s public key Verify object names or contact the NDS administrator The file server on the network cannot be located The server may not be running at this time or a communications problem may exist The print server object cannot be located in the specified NDS context Cannot locate a list of printers objects that should be assigned to the print server object The list of notification objects assigned to the printer object cannot be located The list of print queues assi
159. nting to this device over the Internet or intranet A properly configured IPP client system is also required see IPP Specifies a Domain Name Server DNS by IP address Then a DNS Server name input for the parameter Email SMTP Server see below can be resolved to the IP address r Sets the network link speed 10 or 100 Mbps and communication mode full or half duplex for the print server Caution If you change the link setting network communications with the print server and the attached printer may be lost e AUTO the default causes the print server to attempt to automatically configure its port to match the network s link speed and communication mode If it fails then 100 Mbps half duplex operation is set e 10TXFULL 10 Mbps full duplex operation e 10TXHALF 10 Mbps half duplex operation e 100TXFULL 100 Mbps full duplex operation e 100TXHALF 100 Mbps half duplex operation Specifies the encoded source facility of a syslog message for example to identify the source of selected messages during troubleshooting By default the print server uses LPR as the source facility code but local user values of local0 through local7 can be used to isolate individual or groups of print servers See the syslog description See also other syslog parameters in the TCP IP Settings menu Link Settings Syslog Facility Allows additional ports to be specified for printing to TC
160. o disable idle timeout integer 1 3666 seconds O to disable syslog sur IP address in dotted notation 6 6 6 6 to disable tftp server IP address in dotted notation 6 6 6 6 to disable v Procedure To set configuration parameters you must set up a Telnet connection from your system to the HP Jetdirect print server 1 Type the following at the DOS prompt telnet lt IP address gt where lt IP address gt may be the print server s assigned address from BOOTP RARP DHCP from the printer control panel or the default IP address The default IP address is 192 0 0 192 The IP address is listed on the Jetdirect configuration page 2 A connection to the print server will be displayed If the server responds with connected to IP address press Enter twice to make sure that the Telnet connection is initialized 3 If prompted for a user name and password enter the correct values By default the Telnet interface does not require a user name or password If an administrative password has been set you will be prompted for a user name and this password before you can enter and save Telnet commands 4 By default a command line interface is provided For a list of supported commands and parameters see the list of Telnet commands and parameters at the end of this section To configure parameters using the menu interface instead enter Menu For more information see user interface options below User interface options
161. o select a zone that is already configured for your network Zones are groups of computers printers and other AppleTalk devices They can be grouped by physical location for example Zone A may contain all the printers on the network in building A They may also be grouped logically for example all printers used in the finance department 1 Select the Settings icon from the scrolling icon list The Please Select a Setting dialog box appears 2 Select Printer Zone in the list and click Edit The Select a Zone dialog box appears 3 Select your preferred network zone from the Select a Zone list and click Set Zone 4 To exit select Quit from the File menu 5 Notify everyone on your network of the new zone for your printer so they can select the printer in the Chooser Selecting Your Printer 1 Select the Chooser from the Apple menu N Select the printer icon for use with your printer If the appropriate printer icon does not appear in the Chooser or you are not sure which icon to select for your printer see Installing the Printer Software above Go If AppleTalk is not active an alert dialog box appears on your screen Select OK The Active button turns on If your network is linked to other networks the AppleTalk Zones list dialog box appears in the Chooser 4 If applicable select the zone in the AppleTalk Zones scrolling list where your printer is located 5 Select the printer name you want to
162. o zero the number of syslog messages is not restricted Controls the filtering of syslog messages sent to the syslog server The filter range is 0 to 8 with 0 being the most specific and 8 the most general Only messages that are lower than the filter level specified or higher in priority are reported The default is 8 messages of all priorities are sent If 0 all syslog messages are disabled syslog priority A code used to identify the source facility of a message for example to identify the source of selected messages during troubleshooting By default the print server uses LPR as the source facility code but local user values of Local0 through local7 can be used to isolate individual or groups of print servers syslog facility Enables or disables the Service Location Protocol SLP operation on the print server SLP is used by selected HP software applications to automate device discovery 0 Disables 1 default Enables Specifies the IP multicast Time To Live TTL setting for Service Location Protocol SLP tti slp packets The default value is 4 hops the number of routers from the local network The range is 1 15 When set to 1 multicast capability is disabled slp config The number of seconds that an idle print data connection is allowed to remain open Since the card supports only a single TCP connection the idle timeout balances the opportunity of idle timeout a host to recover or
163. oblem with the print server The print server has not been configured for NetWare Use the installation software embedded web server or other tools to configure the print server for NetWare networks The print server was unable to find the NetWare print server in Remote Printer mode or file server in Queue Server mode There was no response to service queries for advertising print servers or file servers that matched the configured print server or file server name Make sure that the print server or file server is running and that the print server or file server name configured on the print server matches the actual name used by the print server or file server Also make sure that all cables and routers are functioning correctly 18 PASSWORD ERROR The print server detected that the password for the NetWare print server object is wrong Use a NetWare utility such as PCONSOLE to erase the password for the print server object When the print server logs on again it sets a new password Note When multiple file servers are configured the error is only displayed on the configuration page if none of the file servers are connected The HP Jetdirect print server detected that the print server object has not been assigned any queues to service Assign queues to the print server object using printer installation or NetWare utilities Note When multiple file servers are configured the error is only d
164. ode over the USB port on the print server Auto default Automatically negotiates and sets the the highest communication mode possible for the attached printer or device MLC Multiple Logical Channels An HP proprietary communication mode that allows multiple channels of simultaneous print scan and status communications BIDIR A standard connection that supports bi directional communications between the printer and print server The print server sends print data and receives status from the printer UNIDIR A standard connection in which data is transferred in one direction only to the printer usb statpg lang Specifies the printer job language PJL used by the print server to send the Jetdirect configuration page to the printer Auto default The language is auto detected when the print server is powered on or after a cold reset to factory defaults PCL Hewlett Packard Printer Control Language ASCII Standard ASCII characters HPGL2 Hewlett Packard Graphics Language v2 PS Adobe PostScript language Support parameters for Telnet Telnet Parameter Parameter Description and Values Description and Values Values a Gea peran le only parameter If HP Web Jetadmin discovers this device the URL to access HP Web Jetadmin will be specified Web Jetadmin read only parameter If HP Web Jetadmin discovers this device the name of the HP Web a Jetadmin host will be specified if known support name name Typically
165. om Cert Expires 2002 07 09 13 44 UTC Attached Server N1 WSO SNMP Versions 1 2 SNMP Set Cmty Name Not Specified SAP Interval 60 sec Access List Not Specified Server 1 nds N4 wuesewanne Network Statistics nenssnane Server 2 nds NS Total Packets Received 12345678 Unicast Packets Received 15602 angaawngasessn AppleTalk eesveenewenence Bad Packets Received 40 Status Ready Framing Errore Received 0 Total Packets Transmitted 50114 Name HP LaserJet 3300 Series Uneendable Packets 13 Zone Saturn Zone Tranemit Collisions 1003 Type i LaserWriter Tranemit Late Collisions 0 Type 2 HP LaserJet Network Number 65281 evecereceseesers TCP IP sxeeeeeeeeeeeseress Node Number 4 Status Ready zzosouzozouzoze DLC LIC consuceceurucecene Status Ready Host Name NPI39BES2 IP Addreae 192 168 0 6 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Config By DHCP TPTP DHCP Server 192 168 0 1 TETP Server Not Specified Config File client stand uxboot jumb cfg Domain Name Not Specified DONS Server 192 168 0 2 WINS Server 192 168 0 1 Syslog Server Not Specified Idle Timeout 270 gec Web JetAdmin URL Not Specified General Jetdirect Information Provides general print server status and identification information Message Description Status Current state of the print server e I O Card Ready the print server has successfully connected to the network and is awaiting data e I O Card Initializi
166. on 1 Select Print Window from the File menu or if no window is open select Print Desktop The Print dialog box appears 2 Click Print If the printer prints the job you have connected your printer to your network correctly If your printer does not print see troubleshooting 2000 2001 Hewlett Packard Company TCP IP Configuration LA for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB invent Summary of TCP IP Configuration Overview of the TCP IP Protocol Using BOOTP and TFTP Using DHCP Using RARP Using the arp and ping commands Using Telnet Using the embedded web server Using a syslog server Moving the networked printer to another network Ports for IP access to the HP Jetdirect print server Back ta start of Users Guide Introduction To operate properly on a TCP IP network the HP Jetdirect print server must be configured with valid TCP IP network configuration parameters such as an IP address Depending on your printer and system this can be done in the following ways Note When shipped from the factory the HP Jetdirect print server has no IP address If the HP Jetdirect print server is not configured with a valid IP address within two minutes after power up a factory default value of 192 0 0 192 will be automatically assigned This address must be reconfigured with a valid address for u
167. on page If no your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for information on contacting HP TED e j 2000 2001 Hewlett Packard Company LA invent Getting Support and Service e Getting support o Telephone support o WWW HP Web support pages o HP forums e Getting warranty service HP support by phone Highly trained technicians are ready to take your call Note Telephone fees are the responsibility of the caller Rates may vary Contact your local telephone company for current rates For the most recent HP Customer Care telephone numbers worldwide visit http www hp com support support_assistance to access a list of regional telephone numbers In the USA the support telephone number for HP Jetdirect products is 208 323 2551 WWW HP support online Our support pages on the HP Web site www hp com support net_printing are a collection of information to help solve your issues and answer your questions about your HP Jetdirect print server 24 hours a day 7 days a week Also Software driver and firmware image upgrades WWW HP user forums Go online anytime and you ll also find helpful user forums a great source of ideas and suggestions for using your HP Jetdirect print server You can access the user forum for network printing from http www hp com go forums Getting Warranty Service Warranty service for HP Jetdi
168. onday through Friday Turkey United Arab Customer Care Reception amp Technical Support Emirates Phone 971 4 883 8454 Fax 971 4 883 9495 This Call Center will answer customer queries from UAE but also Bahrain Qatar Saudi Arabia Jordan Palestine Egypt Yemen Lebanon Kuwait amp Oman The languages supported are English amp Arabic United Kingdom 44 0 207 512 52 02 End of troubleshooting 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x Can you print a Jetdirect configuration page for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB To print a configuration page press the test button HH on the print server test button A configuration page should print on the connected printer This page displays information about the print server hardware the firmware version the hardware MAC address the connected printer network connectivity network traffic and network protocols Did the configuration page print successfully If the configuration page printed but is unreadable click on the No button 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x Configuration page prints for HP Jetdirect 175x external print server Internet connector for USB
169. or HP Jetdirect 175x 310x Back to start of User s Guide Browse HP for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB General Information http www hp com support net printing The central location on HP s web site for the HP Jetdirect print servers and similar products Online Customer Forum http www hp com go forums The central location on HP s web site for the HP Jetdirect print servers and similar products Customer Support http www hp com support support_assistance Lists all of the support options offered by HP and contact information such as phone numbers and e mail addresses Call HP Asia Pacific North America Latin America Europe Middle East and Africa HP Call Centers a Denmark Japan Singapore Argentina Gn Apenina ae a Korea Republic of South Africa Argentina International Australia Finland Malaysia Spain France Mexico Sweden Germany Belgium rm Brazil Great Sao New Zealand Taiwan Brazil outside H Thail Great Sao Paulo Canada India Pema Netherlands Switzerland E Be Philippines a e Arab China Ireland Poland Fuats UAE Colombia Israel Portugal United Kingdom Czech Republic Italy Russian Federation US Viet Nam Asia Pacific Australia 03 8877 8000 Hours of operation 9 00 a m to 5 00
170. p m Monday through Friday For all spare parts including technical reference manuals call 1800 670 054 Hours of operation 9 00 a m to 5 00 p m Monday through Friday China 86 0 10 6564 5959 Hours of operation 8 30 a m to 5 30 p m Monday through Friday India 91 11 682 6035 Hours of operation 9 30 a m to 5 30 p m Monday through Friday Indonesia 62 21 350 3408 Hours of operation 8 00 a m to 5 00 p m Monday through Friday Japan 81 3 3335 8333 Hours of operation 9 00 a m to 12 00 p m and 1 00 p m to 5 00 p m Monday through Friday Li 82 2 3270 0700 Hours of operation 9 00 a m to 6 00 p m Monday through Friday 9 00 a m to 1 00 p m on Saturdays Outside Seoul only 080 999 0700 Hours of operation 9 00 a m to 6 00 p m Monday through Friday 9 00 a m to 1 00 p m on Saturdays Korea Republic of a a a Malaysia 60 3 295 2566 Hours of operation 8 30 a m to 5 30 p m Monday through Friday Penang 1 300 88 00 28 Hours of operation 8 30 a m to 5 30 p m Monday through Friday New Zealand 64 9 356 6640 Hours of operation 9 00 a m to 5 00 p m Monday through Friday Philippines 63 2 867 3551 Hours of operation 8 30 a m to 5 30 p m Monday through Friday Singapore 65 272 5300 Hours of operation 8 30 a m to 5 30 p m Monday through Friday Taiwan 886 2 2717 0055 Hours of operation 8 30 a m to 6 00 p m Monday through Frid
171. parameter will be displayed on the HP Jetdirect Home page Specifies the physical location of the device or related information System Only printable ASCII characters are allowed up to 64 characters Location When configured this parameter will be displayed on the HP Jetdirect Home page Pee whether to enable or disable printing of an LPD banner Banner Page be ie page for print jobs IPX SPX settings Click on the Networking tab at the top of the web page Make sure that beneath Configuration in the left column of the page Network Settings is selected Select the IPX SPX tab in the second row of tabs across the page To assign a parameter setting enter the desired value and click Apply IPX SPX Settings IPX SPX Enables or disables the IPX SPX protocols on the print server If Enable the checkbox is empty IPX SPX is disabled The frame type to be used by the print server on your network After a frame type has been configured all others will be counted and discarded e AUTO the default senses all frame types and configures the first one detected IPX SPX e EN_8023 limits the frame type to IPX over IEEE 802 3 Frame Type frames e EN_II limits the frame type to IPX over Ethernet frames e EN_8022 limits the frame type to IPX over IEEE 802 2 with IEEE 802 3 frames e EN_SNAP limits the frame type to IPX over SNAP with IEEE 802 3 frames The IPX SPX name for the print server alphanumeric characters only The
172. parameters on the HP Jetdirect print server Item Description IP address of a syslog server to send syslog messages to If zero 0 0 0 0 or not specified syslog messages are disabled Syslog Server IP address The number of syslog messages that can be sent by the HP Jetdirect print server on a per minute basis from 0 to 1000 This parameter helps to control the syslog file size The default is 10 messages per minute If 0 the number of syslog messages is not restricted Syslog Maximum Messages A method for filtering syslog messages that are sent to the syslog server The range is 0 through 8 with 0 the most specific and 8 the most general Only messages that are lower than the specified filter level or higher in priority are reported The default is 8 messages of all priorities are sent If 0 all syslog messages are disabled Syslog Priority A code used to identify the source facility of a message for example to identify the source of selected messages during troubleshooting Syslog Facility By default the HP Jetdirect print server uses LPR as the source facility code but local user values of local through local7 can be used to isolate individual or groups of print servers Typical logfile entries of syslog messages Oct 22 08 10 33 jd08 printer error cleared Oct 22 15 06 07 jd04 printer powered up Oct 22 15 07 56 jd04 printer offline or intervention needed Oct 22 15 08 58 jd04 printer error cle
173. pear Supported languages may also be selected through language preference settings in your browser see your browser s Help Support Info Click on the Networking tab at the top of the web page Make sure that beneath Configuration in the left column of the page Support Info is selected Use this page to configure links for Support assistance You can designate a Support person and phone number of an administrator for this device as well as URL addresses for web based product and technical support To assign a parameter setting enter the desired value and click Apply USB Settings Click on the Networking tab at the top of the web page Make sure that beneath Configuration in the left column of the page USB Settings is selected Use this page to configure parameters used for the USB connection to the printer To assign a parameter setting enter the desired value and click Apply USB Settings Communication Sets the highest level of USB communication to be used when Mode the print server tries to establish the best level with the printer e Automatic is the default setting allowing the print server to set the highest level it determines to function The highest level it attempts is 1284 4 a IEEE standard protocol a mode for printers and multi function All in One devices that allows multiple channels of simultaneous print scan and status communication Otherwise it attempts in turn one of the other modes as lis
174. pecified or missing NDS is disabled Displays the fully qualified NDS name where the print server object resides in the NDS tree For example CN 1j_pserver OU support OU mycity OU mycompany e Not Specified or missing NDS is disabled Identifies the Jetdirect discovery method NSQ Nearest Service Query or GSQ General Service Query and the name of the proxy file server used to locate the configured bindery servers e Not Specified or missing A NetWare server has not been configured SAP Interval Specifies the time interval in seconds that the print server waits between Service Advertixing Protocol SAP broadcasts on the network The default is 60 seconds Server x x identifies a NetWare file server to which the print server is attached Back to Top AppleTalk Protocol Information Provides the current status and parameter values for the AppleTalk network protocols Message Description Indicates the current AppleTalk configuration status Read the print server is awaiting data e Disabled AppleTalk was manually disabled Initializing the print server is registering the node address or name An additional status message may also be displayed An error code and message are displayed if the print server is not ready The name of the printer on the AppleTalk network A number n after the name Status indicates th
175. print server A host access list specifies individual host systems or networks of host systems that will be allowed to access the print server and the attached network printing device Up to 10 entries can be included on the host access list If the list is empty no hosts are listed any supported system can access the print server Note Use caution with this feature You may lose your ability to communicate with the print server if your system is improperly specified in the list Host systems are specified by their IP addresses or network number If the network contains subnets a mask may be used to identify whether the IP address designates an individual host system or a group of host systems To clear all entries in the host access list enable the Clear Allow Table checkbox and click Apply To add an entry into the host access list use the IP address and Mask fields to specify a host then click Apply Sample entries ENaC a IP Address Mask Description 192 0 0 0 255 0 0 0 all hosts with network number 192 192 1 0 0 255 1 0 0 Allow all hosts on network 192 subnet 1 192 168 1 2 Allow the host with IP address 192 168 1 2 The mask 255 255 255 255 is assumed and is not required Diagnostics e Network Statistics e Protocol Info e Configuration Page e Refresh Rate Network Statistics Click on the Networking tab at the top of the web page In the left column of the page beneath Diagnostics
176. r station address of the HP Jetdirect print server It can be found on the Jetdirect configuration ne page as the Hardware Address and also printed on a label attached to the print server ip The IP address tag required This will be the print server s IP address The subnet mask tag The subnet mask will be used by the print server to identify the portions of an IP address that specify the network subnetwork number and the host address The gateway IP address tag This address identifies the IP address of the default gateway router that the HP Jetdirect print server will use for communications with other subnets Domain name tag Specifies the domain name for the print server for example support hp com It does not include the host name it is not the Fully Qualified Domain Name such as printerl support hp com Extensions file tag that specifies the relative path name of the TFTP configuration file This tag is similar to the vendor specific tag T144 Tag for IP addresses of the NetBIOS over TCP IP Name Server NBNS A primary and secondary server may be specified in order of preference DHCP IP address lease duration time seconds DHCP T1 timeout specifying the DHCP lease renewal time seconds DHCP T2 timeout specifying the DHCP lease rebind time seconds syslog server s IP address tag It specifies the server to which the print server sends T69 69 T144 syslog messages For more inform
177. rect 175x and 310x print servers 2000 2001 Hewlett Packard Company O invent Software Driver and Firmware Image Upgrades HP Jetdirect Print Servers Hewlett Packard offers downloadable electronic upgrades for HP Jetdirect print servers with internal Flash memory The electronic upgrades are available on the Web and various online services Current information about drivers software versions and HP Jetdirect firmware images are available from the following World Wide Access HP s online support at Web http www hp com support net_printing America Receive drivers and upgrades by downloading them Online to your computer from the HP Forum HP Order drivers and upgrades for HP printers by Distribution calling the HP Distribution Center at 805 257 5565 Center USA only Download printer drivers and upgrades from HP s anonymous FTP site at ftp ftp hp com pub networking software FTP Site 2000 2001 Hewlett Packard Company O invent Back ta Limited Global Warranty Statement and Service for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB e Getting warranty service e Your warranty period e Limited Warranty Statement HEWLETT PACKARD LIMITED GLOBAL WARRANTY STATEMENT Duration of HP Product Warranty HP Jetdirect 175x external print server Internet Connector One 1 year for USB
178. retain your original proof of purchase Record the product number and serial number Your product number is on a label on the bottom of the print server for example J6035A The serial number is on the same label Your authorized dealer If you encounter difficulty begin by contacting the person who sold you the HP Jetdirect print server to you Your HP Authorized Dealer will be familiar with your requirements and can provide assistance HP support for warranty service For warranty service on HP Jetdirect products call HP support See phone numbers or visit http www hp com support support_assistance The HP support representative will help you with troubleshooting and advise you on warranty service When calling please have the following information ready e HP Jetdirect product you are calling about for example J6035A Model number of the product for example Jetdirect 175X Serial number of the product Complete description of the problem Proof of purchase of your product Your shipping address Service billing out of warranty When ordering a replacement unit for out of warranty service you may be charged a repair cost See your HP Authorized Dealer or your local HP Sales and Service Office representative Or you can call HP at 800 227 8164 USA only prepare to supply shipping and billing addresses and payment information Service outside the USA Customers outside the USA should con
179. revent configuration of a gateway IP address 0 default Allows a gateway IP address 1 Prevents a Gateway IP address from being configured Interlock Mode option An HP proprietary tag that specifies whether an T149 acknowledgement ACK on all TCP packets is required before the printer is allowed to close a Port 9100 print connection T150 o TFTP server s IP address option An HP proprietary tag to specify the IP address of the p server where the TFTP configuration file is located Network configuration option An HP proprietary tag to ensure other dynamic configuration methods are not used BOOTP ONLY Send BOOTP requests only not DHCP DHCP ONLY Send DHCP requests only not BOOTP TFTP configuration file To provide additional configuration parameters for your HP Jetdirect print server such as SNMP Simple Network Management Protocol or non default settings an additional configuration file can be downloaded using TFTP This TFTP configuration file s relative path name is specified in the BOOTP reply using the vendor specific tag T14 4 or the standard BOOTP tag ef in the etc bootptab file Example of a TFTP configuration file Lines starting with are remarks not included in the file Example of an HP Jetdirect TFTP Configuration File Allow only Subnet 192 168 10 access to peripheral Up to 10 allow entries can be written via TFTP Up to 10 allow entries can be written v
180. rint server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB There is a problem with your network cabling or with your external network configuration Verify that your hub switch router port is operating correctly For help in correcting this error please check your print server documentation or contact HP Jetdirect technical support Click on the button below information on contacting HP 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x 12 LAN Error NO LINKBEAT for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB When the print server is connected to a 10 100 Base TX port this message is displayed if the Link Beat signal is not sensed Check the network cable and verify that the hub switch router is providing Link Beat For help in correcting this error please check your print server documentation or contact HP Jetdirect technical support Click on the button below for information on contacting HP 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x Print server OK for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB At this point in the
181. rint to port 1 HP Color LaserJet 4580 o print a file use the command put lt filename gt portx r cd to a desired port and use put lt filenane gt ady to print to PORTI 30 User logged in tp gt If the connection is successful a Ready message will be displayed After a successful connection the user is prompted for a login name and password The default is the client s login name The Jetdirect FTP server will allow any user name Passwords are ignored If login is successful a message 230 will be displayed on the client system In addition the available HP Jetdirect ports for printing will be displayed HP Jetdirect internal print server cards provide a single port Port 1 HP Jetdirect external print servers with multiple ports will display all available ports with Port1 the default port To change ports use the FTP cd change directory command For a typical FTP printing session see Example of an FTP Session Ending the FTP Session To end an FTP session type quit or bye Note Prior to ending an FTP session a Ctrl C command is recommended to ensure the data connection is closed Commands Summary of commands available to the user during an FTP printing session Command Description lt username gt specifies a user Any user will be accepted user lt username gt and can print to the selected port lt port gt selects a port number for printing For this HP ae cd lt port Jetd
182. rks Changing the BOOTP DHCP configuration method Setting up the DHCP server The procedure to set up the DHCP server depends on the operating system on that system It may be a system other than those using the HP Jetdirect print services e UNIX e Windows NT 4 0 e Windows 2000 UNIX servers For instructions on setting up DHCP on UNIX systems see the boot pd man page On HP UX systems a sample DHCP configuration file dhcpt ab may be located in the etc directory Since HP UX presently does not provide Dynamic Domain Name Services DDNS for its DHCP implementations HP recommends that you set all print server lease durations to infinite This ensures that the print server IP addresses remain static until dynamic name services are provided Windows NT 4 0 servers You will set up a pool scope of IP addresses that the server can assign or lease to a requester Note To avoid problems resulting from IP addresses that change HP recommends that all print servers be assigned IP addresses with infinite leases or reserved IP addresses NT Procedure Note In addition to the general steps provided here see also the instructions supplied with your DHCP software 1 On the Windows NT server open the Program Manager window and double click the Network Administrator icon Double click the DHCP Manager icon to open this window Select Server and select Server Add Type the server IP address then click OK to return to
183. rtable embedded web server the Home page of the HP Jetdirect print server is displayed Pages and features e Home tab Oo Device Info o Scan e Networking tab O Configuration m Network Settings m Support Info m USB Settings m Other Settings O Security m Admin Password m Access Control o Diagnostics m Network Statistics m Protocol Info m Configuration Page m Refresh Rate Help link Home tab Home page The Home page is initially displayed when entering the embedded web server When it is not displayed click on the Home tab at the top of the web page The Home page displays a generic printer graphic to represent the attached printing device and it provides status information for the HP Jetdirect print server as illustrated above However if your attached printer contains a compatible embedded web server of its own status for both devices is displayed on printer home page Menu items in the left column e Device Info Clicking Device Info in the left column identifies the printing device connected to the network through the HP Jetdirect print server Other information that can be retrieved from the device are also displayed such as page count e Select Language not on 175x Clicking Select Language allows you to select another supported language in which the web pages will appear Supported languages may also be selected through language preference settings in your browser see your browser
184. rver s SNMP trap destination list The command format is trap dest ip address community name port number ip address is the host IP adress community name is optional the default community name will be used except in two cases e when specifying the port number If you do not specify a community name the port number will become the community name e when atrap communit y name entry precedes any trap dest entry If you do not specify a community name here that trap community name will be assigned to this entry port number is optional the default SNMP port number 162 will be used Setting trap dest 0 deletes the trap destination list If the list is empty the print server does not send SNMP traps The list may contain up to five entries The default SNMP trap destination list is empty To receive SNMP traps the systems listed on the SNMP trap destination list must have a trap daemon to listen to those traps Community name password included with SNMP traps that are sent by the print server to a host computer Community names must be ASCII characters The maximum length is 255 characters trap community name IPX SPX parameters for TFTP TFTP Parameter Description Enables or disables IPX SPX protocol operation on the print server ipx config 0 Disables 1 default Eenables A user assigned alphanumeric name assigned to the print server 31 characters maximum ipx unit name By default
185. s BOOTP The print server automatically releases any names and IP addresses associated with the DHCP server and re initializes the TCP IP protocol for the print server unless a BOOTP configuration is currently in effect At this point TCP IP is unconfigured and the print server begins to send even before power is cycled BOOTP requests to acquire new IP configuration information If no BOOTP reply is received the IP address remains at the factory default 192 0 0 192 DHCP is disabled After power to the print server is cycled only BOOTP requests are sent and only BOOTP replies are processed Any configuration of IP parameters done manually is ignored e DHCP The print server automatically releases any names and IP addresses associated with the BOOTP server and re initializes the TCP IP protocol for the print server unless a BOOTP configuration is currently in effect At this point TCP IP is unconfigured and the print server begins to send even before power is cycled DHCP requests to acquire new IP configuration information If no DHCP reply is received the IP address remains at the factory default 192 0 0 192 BOOTP is disabled After power to the print server is cycled only DHCP requests are sent and only DHCP replies are processed Any configuration of IP parameters done manually is ignored e Manual BOOTP and DHCP are disabled You should proceed to manually set all of the IP configuration parameters includi
186. s Help e Scan Only for MFP or All in One devices If the attached printer is a supported multifunction MFP or All in One device you can click Scan in the left column to access the Scan page to do simple scanning over the network using the web browser You can display the document download it to a file or e mail it if an e mail server is configured Specific scanning capabilities e Help link Click on the Help link to reach Online help for the current page If Help doesn t answer your question return to this documentation Specific Jetdirect status items on the Home page Graphic of home page Jetdirect Home page parameters Specifies the IP host name assigned to the device and stored nose Nanne on the print server See TCP IP settings The length of time since either the print server or the network device was last power cycled System Up Time A text string stored on the print server for the name of a person to contact for this device See TCP IP settings Seer ocat A text string stored on the print server that identifies the eee physical location of this device See TCP IP settings The product number of the HP Jetdirect print server for ee example HP J6035A The version of the operating instructions installed on the Firmware Version HP Jetdirect print server The Internet Protocol address configured on the HP Jetdirect IP Address print server See overview on Internet Protocol IP and IP addr
187. s are functioning correctly The SPX connection to the print server was lost when the print server attempted to reserve the printer number This indicates a possible network problem or a problem with the print server Make sure all cables and routers are functioning correctly Try restarting the print server A failure was detected when selecting the buffer size to be used when reading print data from the file server This may indicate a network problem Note When the print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers was successfully connected A failure was detected when the print server tried to log onto the file server This could be caused by the print server object not existing on the file server or by a security check that prevents the print server from logging in Make sure the file server name and print server object name are correct Use PCONSOLE to erase the password for the print server object Create a new print server object Note When the print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers was successfully connected 21 A failure was detected when the print server tried to set the password UNABLE TO SET for the print server object Whenever the print server is able to log in PASSWORD without a password it sets the password automatically T
188. s are used to obtain IP configuration data to print servers on the network partially or wholly replacing the manual configuration using wizards utilities and the other real time tools described on this page Dynamic Host Configuration Protocol DHCP DHCP allows a group of devices to use a set of IP addresses that are maintained by a DHCP server The device or host sends a request to the server and if an IP address is available the server assigns it to that device BOOTP and TFTP BOOTP is a bootstrap protocol used to download configuration parameters and host information from a network server BOOTP uses UDP for its transport In order for devices to boot and load configuration information into RAM they must communicate through the bootstrap protocol BOOTP as a client with their server The downloaded configuration data may also identify a file containing extended configuration data to be downloaded by the print server using TFTP The installation sequence for DHCP or BOOTP TFTP setup 1 Set up the DHCP or BOOTP service Refer to procedure 2 Install the hardware power on the print server Refer to procedure 3 For Windows computers run the Install Network Printer wizard on each client to load driver and set up the print path Return to the initial screen for this CD and select the Install button for the Install Network Printer wizard To configure the device the client broadcasts a boot request packet containing at
189. se on your TCP IP network For more information on TCP IP networks see TCP IP overview e By using your printer installation software or the HP Jetdirect print server installation software on supported systems For more information see the software solutions summary e By downloading the data from a network based server using BOOTP Bootstrap Protocol and TFTP Trivial File Transfer Protocol each time the printer is turned on For more information see BOOTP TFTP By using Dynamic Host Configuration Protocol DHCP This protocol is supported in HP UX Solaris Red Hat Linux SuSE Linux Windows NT 2000 NetWare and MacOS systems Refer to your network operating system manuals to verify that your operating system supports DHCP For more information see DHCP Note Linux and UNIX systems For more information see the boot pd man page On HP UX systems a sample DHCP configuration file dhcptab may be located in the etc directory Since HP UX presently does not provide Dynamic Domain Name Services DDNS for its DHCP implementations HP recommends that you set all print server lease durations to infinite This ensures that print server IP addresses remain static until such time as Dynamic Domain Name Services are provided By a network based server using RARP Reverse Address Resolution Protocol answering the print server s RARP request and supplying the print server with the IP address The RARP method only
190. select Network Statistics This page is used to display counter values and other status information currently stored on the print server This information is often useful to diagnose performance and operational problems associated with the network or the network device the printer Protocol Info Click on the Networking tab at the top of the web page In the left column of the page beneath Diagnostics select Protocol Info This page provides a list of various network configuration settings on the print server for each protocol Use these lists to validate your desired settings Configuration Page To request to view the Jetdirect configuration test page click on the Networking tab at the top of the web page In the left column of the page beneath Diagnostics select Configuration Page This configuration page provides a summary of print server status and configuration information The contents of this page are described in interpreting the configuration page For another method of requesting the configuration page see step 5 at the following link Refresh Rate Click on the Networking tab at the top of the web page In the left column of the page beneath Diagnostics select Refresh Rate The refresh rate is the time period in seconds that the diagnostic pages will be automatically updated To assign a parameter setting enter the desired value and click Apply The value 0 disables the refresh rate Back to
191. specified too many trap destination list entries using the trap destination keyword The TFTP transfer of the configuration file from the host to the print server failed with the remote host sending a TFTP ERROR packet to the print server The TFTP transfer of the configuration file from the host to the print server failed with the local print server encountering some form of inactivity timeout or excessive retransmissions situation The overall retrying of the TFTP transfer of the configuration file from the host to the print server has exceeded a retry limit An error was detected in the BOOTP or DHCP reply that the print server received The reply either had insufficient data in the UDP datagram to contain the minimum BOOTP DHCP header of 236 bytes had an operation field that was not BOOTPREPLY 0X02 had a header field that did not match the print servers hardware address or had a UDP source port that was not the BOOTP DHCP server port 67 udp The tagsize in a vendor specific field in the BOOTP reply is either 0 or BOOTP TAG greater than the remaining number of unprocessed bytes in the vendor specified area 54 The print server is currently in the process of obtaining its basic IP BOOTP RARP I configuration information through BOOTP RARP PROGRESS 55 The print server is currently in the process of obtaining its basic IP BOOTP DHCP IN configuration information through BOOTP DHCP and has
192. supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance HP s limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province HP will be liable for damage to tangible property per incident up to the greater of 300 000 or the actual amount paid for the product that is the subject of the claim and for damages for bodily injury or death to the extent that all such
193. t the DLC LLC tab in the second row of tabs across the page Using the checkbox provided you can enable check or disable clear the DLC LLC Data Link Control Logical Link Control protocols on the print server SNMP settings Click on the Networking tab at the top of the web page Make sure that beneath Configuration in the left column of the page Network Settings is selected Select the SNMP tab in the second row of tabs across the page To assign a parameter setting enter the desired value and click Apply These are parameters for SNMP Simple Network Management Protocol management of the print server SNMP Settings An SNMP Set Community Name is a password allowing access to configure or write SNMP control functions on the print server Set An incoming SNMP SetRequest must contain a community name Community that matches the one stored on the print server before the print server Name will respond The community name must be ASCII characters and can be up to 32 characters long The default community name is public An SNMP Get Community Name is a password that allows read access to SNMP information on the print server The community name must be ASCII characters and can be up to 32 characters long The default community name is public Get Community Name Select Language not on 175x Clicking Select Language allows you to select another supported language in which the web pages will ap
194. tact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices exchange unit availability and instructions 2000 2001 Hewlett Packard Company Specifications ca invent for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB Networking specs Physical specs Environmental specs Electrical specs Electromagnetic specs Back to start of User s Safety statements Regulatory statements Physical Supported networking e Supports unshielded or shielded twisted pair cabling using an RJ 45 connector for o IEFE 802 31 10Base T Ethernet o JERE 802 3u 100Base TX Fast Ethernet e Requires a 10Base T or 100Base T network hub or concentrator that supports link beat link test pulse signals Supported network operating systems and protocols 310x only not 175x NDS NDPS 310x only not 175x IBM OS 2 Warp v 3 0 4 0 310x only not 175x HP UX 10 x 11 x SCO UNIX v86 3 2 4 2 5 0 IBM AIX v3 2 5 and later MPE ix v5 5 310x only not 175x Artisoft LANtastic 7 0 Line Printer Daemon Microsoft Windows 95 98 2000 ME XP Microsoft Windows NT 4 0 and later Apple Macintosh OS 8 6 and later Novell NetWare v 3 2 4 x 5 x 6 0 Solaris v2 5x 2 6 7 8 SPARC systems only TCP IP IPX SPX direct mode TCP IP IPX SPX direct mode DLC LLC EtherTa
195. talled Skip to B Configuring the networked printer If not continue to the next step 2 To install the software in the Local Area Connection Properties window click Install In the Select Network Component Type window select Protocol and click Add to add the Internet Protocol TCP IP Follow the instructions on the screen 3 Enter TCP IP configuration values for the computer On the General tab in the Local Area Connection Properties window select Internet Protocol TCP IP and click Properties o If you are configuring a Windows server type the IP address default gateway address and subnet mask in the appropriate spaces o If you are configuring a client check with your network administrator to learn whether you should enable automatic TCP IP configuration or whether you should type a static IP address default gateway address and subnet mask in the appropriate spaces 4 Click OK to exit 5 If prompted exit Windows and restart your computer for the changes to take effect B Configuring the networked printer Set up the default printer by performing the following steps 1 Verify that Print Services for Unix is installed since it is required for LPR port availability a Click Start Setup and Control Panel Double click the Network and Dial up Connections folder b Click the Advanced menu and select Optional Networking Components c Select and enable Other Network File and Print
196. tdirect 310x external print server Internet connector for USB If the USB light is blinking amber there might be a hardware fault for example a short circuit faulty cable or a printer drawing too much power To verify disconnect the USB cable at the print server Switch on the printer if it is off Power cycle the print server unplug it and plug it back in Then reconnect the USB cable If the USB light is now green and steady then no problem remains Otherwise if the USB light is still blinking amber then there may be a faulty component Try these steps to determine which component might be causing the problem e Detach the USB cable and power cycle the print server unplug it and plug it back in If the USB light is green and steady then the print server is OK If it is blinking amber then the print server is faulty e Try reconnecting the USB cable to the print server only and power cycle the print server unplug it and plug it back in If the USB light is green and steady then the cable is also OK If it is blinking amber then the cable may be faulty e Power cycle the printer and reconnect the USB cable to the printer If the USB light is green and steady then the printer is also OK If it is blinking amber then the printer may be faulty Is the USB light now ON solid green If yes click on the Yes button to return to the Troubleshooting Overview page and continue with the next step of
197. ted below This parameter is used to limit the highest setting to one of those below MLC is the next lower level an HP proprietary protocol for Multiple Logical Channels a mode for printers and multi function All in One devices that allows multiple channels of simultaneous print scan and status communication Bidirectional is the next lower level two way printer communication sending print data to the printing device and returning status information from the printing device Unidirectional is the lowest level one way printer communication from the computer to printing device Note that the current USB mode being used is reported on the Jetdirect configuration page How to see the configuration page Status Sets the Page Description Language PDL the printer language Configuration of the data sent to the printer for the configuration test page Page Language Settings are PCL ASCII PostScript and HPGL2 Other Settings e LPD Queues tab e Miscellaneous tab Click on the Networking tab at the top of the web page In the left column of the page in the Configuration list select Other Settings To assign a parameter setting enter the desired value and click Apply LPD Queues The LPD Queues parameters govern the operation of printing under the LPD line printer daemon application For additional information on LPD printing and use of the LPD queues refer to the section on LPD Printing Ten different
198. ter anything you like for example Michael s LaserJet 4000 The HP LaserJet Utility has the ability to rename devices located in different zones as well as the local zone no zones need to be present in order to use the HP LaserJet Utility 1 Select the Settings icon from the scrolling icon list The Please select a Setting dialog appears 2 Select Printer Name in the list 3 Click Edit The Set Printer Name dialog box appears 4 Type the new name Note The name may be up to 32 characters in length A warning beep indicates that an illegal character was typed 5 Click OK Note If you try to name your printer the same name as another printer an alert dialog box appears directing you to select another name To select another name repeat steps 4 and 5 6 If your printer is on an EtherTalk network continue with the next section Selecting a Zone 7 To exit select Quit from the File menu 8 Notify everyone on your network of the new name for your printer so they can select the printer in the Chooser Selecting a Zone The HP LaserJet Utility allows you to select a preferred zone for your printer on a Phase 2 EtherTalk network Instead of your printer remaining on the default zone which is set by the router this utility lets you select the zone on which your printer appears The zones on which your printer can reside are limited by your network configuration The HP LaserJet Utility only enables you t
199. the DHCP Manager window In the list of DHCP servers click on the server you have just added then select Scope and select Create an nk wn Select Set up the IP Address Pool In the IP Address Pool section set up the IP address range by entering the beginning IP address in the Start Address box and entering the ending IP address in the End Address box Also enter the subnet mask for the subnet to which the IP address pool applies The starting and ending IP addresses define the end points of the address pool assigned to this scope Note If desired you can exclude ranges of IP addresses within a scope 7 In the Lease Duration section select Unlimited then select OK HP recommends that all print servers be assigned infinite leases to avoid problems resulting from IP addresses that change Be aware however that selecting an unlimited lease duration for the scope as described above causes all clients in that scope to have infinite leases If you want clients on your network to have finite leases you can instead set the duration to a finite time but you should configure all print servers as reserved clients for the scope 8 If you have set Lease Duration to Unlimited in the previous step then skip now to the next step 9 If you have set Lease Duration to a finite time then continue with this step Select Scope and select Add Reservations to set up your print servers as reserved clients For each print server perform the fol
200. the troubleshooting procedure If no you may need to replace the component indicated at fault If the fault is with the print server or the USB cable provided with the print server get assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect i75x 310x Is the Power Status light ON solid green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB tacl power status T light POWGE TECOptacie Check the power status D light on your print server It should be ON solid green bright green in color and glowing continuously not blinking If it is not ON solid green please follow the troubleshooting steps below For all of the steps below note that when you first apply power to a normally operating print server the power status D light will slowly blink green for several seconds during self test and then go ON solid green when the unit is ready for operation 1 Check that the Jetdirect power module is plugged into a suitable power source typically a wall outlet and that the power connector is plugged into the print server Note The power module shown below is the North American version The plug pattern may be different in other regions of the world typical pow
201. to continue troubleshooting OFF Blinking green Blinking amber 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x USB light OFF for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB If the USB light is OFF it means that the print server s USB connection is not operational This is OK before the print server finishes starting up whether or not a USB cable is attached If the light remains OFF after startup then the print server may be faulty Please restart the print server by detaching the power cable and re attaching it Wait for the power status D light to stop blinking when the self test finishes Is the USB light now ON solid green If yes click on the Yes button to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure If no your print server has a problem that requires assistance from HP Jetdirect technical support click on the No button for information on contacting HP 2000 2001 Hewlett Packard Company O invent Back to start of troubleshooting for HP Jetdirect ivSx 310x USB light blinking green for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB If the USB light is b
202. tralia New 0950 3172 240 Vac50Hz 13 Vdc 300mA Zealand Argentina 9950 3358 240 Vac 50 Hz 13 Vde 800 mA Chinn 0950 2806 220 Vac SOHz 13 Vde 300 mA 0950 3347 220 Vac 50 Hz 13 Vdc 800 mA 0950 3170 230 Vac 50 Hz 13 Vde 300 mA Continental Europe 9950 3349 230 Vac 50 Hz 13 Vde 800 mA j 0950 3173 100 Vac 50 Hz 13 Vde 300 mA apan a pon 0950 3352 100 Vac 50 Hz 13 Vde 800 mA 9100 5168 220 240 Vac 50 Hz 13 Vde 625 mA South Korea 0950 3351 220 Vac 50 Hz 13 Vde 800 mA 9100 5171 220 250 Vac 50 Hz 13 Vdc 625 mA South Africa India fT _ 0950 3354 220 250 Vac 50 Hz 13 Vde 800 mA United Kingdom _ 0950 3171 220 240 Vac 50 Hz 13 Vdc 300 mA Singapore Ireland Hong Kong 0950 3350 220 240 Vac 50 Hz 13 Vdc 800 mA USA Canada Latin 0950 3169 110 127 Vac 60 Hz 13 Vde 300 mA American Taiwan _ 950 3348 110 127 Vac 60Hz 13 Vde 800 mA Note If two parts are listed for one region either part can be used regardless of output rating USB Downsiream power supplied Complies with USB 1 1 specifications Electromagnetic specifications Electromagnetic immunity See the Declaration of Conformity Electromagnetic emissions USA FCC part 15 Class B Canada ICES 003 B Japan VCCI Class 1 2 Europe CISPR 22 EN55022 Class B Australia New Zealand AS INZA 3548 Russia GOST 292116 Taiwan BSMI Class A Safety statements Product complies with e IEC 950
203. troubleshooting procedure it appears that your print server hardware is functioning correctly e your physical network connection is functioning correctly e the print server and the printer are connected correctly Click on the Continue button below to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure 2000 2001 Hewlett Packard Company Link lights OFF for HP Jetdirect 175x external print server Internet connector for USB i and HP Jetdirect 310x external print server Internet connector for inwent USB Try the steps below and make any necessary corrections Back to start of ee ae 1 Make sure that the network cable is connected securely to the HP Jetdirect print server i75x 310x network cable 2 Check that the network cable is plugged securely into the hub switch router and that the connection is set to the correct network speed If your hub switch router is set to configure its link speed automatically try to configure it manually for 10 Mbps or 100 Mbps only After changing this setting you may need to cycle power to the print server unplug the print server s power cable and then plug it in again 3 Check that the LINK light is ON for the port on the hub switch router to which the print server is connected 4 Your network cable may be faulty Try a different cable 5 If the light still does not come on try a different port on the hub swit
204. ty EN 60950 1992 A41 A2 A3 A4 All IEC 950 1991 A1 A2 A3 A4 EN60825 1 1994 IEC 825 1 1993 Class 1 Laser LED GB 4943 1995 EN 55022 1998 CISPR 22 1997 Class B GB 9254 1988 EN 55024 1998 IEC 61000 4 2 1995 EN 61000 4 2 1995 IEC 61000 4 3 1995 EN 61000 4 3 1996 IEC 61000 4 4 1995 EN 61000 4 4 1995 IEC 61000 4 5 1995 EN 61000 4 5 1995 IEC 61000 4 6 1996 EN 61000 4 6 1996 IEC 61000 4 8 1993 EN 61000 4 8 1993 IEC 61000 4 11 1994 EN 61000 4 11 1994 IEC 61000 3 2 1995 EN 61000 3 2 1995 A14 IEC 61000 3 3 1994 EN61000 3 3 1995 FCC Title 47 CFR Part 15 Class B Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly This product was tested in atypical configurations with Hewlett Packard Co products Roseville J une 18th 2001 Mark Vigeant Product Regulations Manager European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71034 B blingen FAX 49 703 1 14 3143 HPAP me Ree FH EHAN KERARPRMBPR D ATERREHKS HEFMEEWT FAR aee ree eee merry mean eee RR 2 BRM MALLS HUA SMHUMRVEA RHA 3 RARE HM BRR ARAM PARAM BLFRERRMA 4 KERFBEBEBAMA ARRAS 5 REA BAKE FOS MSL aa ABEKRIAGEK HALAL PAG AIBA RR RRM ERR HAAREN RERBARH
205. ub switch or router One of the link lights either the 10 light or the 100 light should be ON solid green bright green in color and glowing continuously not blinking to indicate a valid link with the hub switch router If there is not a valid link then both the 10 and 100 lights will be off If one of the print server s link lights is ON solid green click on the Yes button below to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure If neither of the print server s link lights is ON solid green or if you are not sure what to look for click on the No button below to start evaluating the link status of the print server Clicking the No button will also give you information on where to find the link lights what they look like and what the correct network connection looks like 2000 2001 Hewlett Packard Company Check the print server s I O status for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB inveni Check the I O status of the print server by following these steps Back to start of troublashooting for 1 Print a Jetdirect configuration page To print the page press the test button MJ on the print server HP Jetdirect Lf5x 310 test button If the configuration page does not print click here for help in getting it to print 2 On the conf
206. us updates from printers Simplified Automatic Driver Download Reduced SAP Traffic Reduces the number of required NetWare User Licenses Native TCP IP printing with NetWare 5 x and 6 x System Requirements For the most recent information on system requirements and supported clients visit HP support information at http www hp com go ndpsgateway The HP IP IPX Printer Gateway is included with all current versions of NDPS Novell NetWare 5 x and 6 x include NDPS Note For more information including access to the most recent HP IP IPX Printer Gateway software and the User Guide access HP support information at http www hp com support net_printing 2000 2001 Hewlett Packard Company O inwent HP LaserJet Utility for MacOS for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB This section describes printer installation software for Mac OS compatible computer systems It also explains how to use the HP LaserJet Utility to configure HP printers connected to an AppleTalk network through an HP Jetdirect print server This section also explains how to use the Chooser to select and set up a MacOS computer to print to your HP printer Installing the Printer Software If the HP LaserJet Utility was included on your printer s CD ROM see your printer documentation for installation instructions then skip to the next section to co
207. use from the list of printer names in the upper right area of the Chooser o If your printer is the only name listed in the dialog box you must still select it Your printer remains selected until you select a different printer with the Chooser O If the printer s name does not appear in the list make sure the following tasks have been performed m The printer is turned on and is online m The print server is connected to the printer and to the network m The printer cable connections are secure A READY message should appear if the printer has a control panel display See troubleshooting for more information 6 Click Setup or Create in the Chooser then if prompted select the appropriate PostScript Printer Description file PPD for the printer For more information see the online documentation HP LaserJet Printing Guide 7 Set Background Printing to ON or OFF If background printing is turned OFF when you send a print job to the printer status messages appear on your screen and you have to wait until the messages clear before continuing your work If background printing is turned ON the messages are redirected to the PrintMonitor and you can continue working while the printer is printing your job 8 Exit the Chooser To display your user name on the network when you are printing documents go into the Control Panel on your MacOS computer select Sharing Setup then type your owner name Testing the Configurati
208. used to identify the name of a person to contact for support of this device Typically used to identify the name of a person to contact for support of this device to identify the name of a person to contact for support of this device support number Typically used to specify a phone or extension number to call for support of this device support url A web URL address for product information on this device over the Internet or an intranet tech support url A web URL address for technical support over the Internet or an intranet 2000 2001 Hewlett Packard Company O invent Using the embedded web server for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for USB HP Jetdirect print servers contain an embedded web server that can be accessed from a compatible web browser over an intranet You can use any computer on the network to access the configuration and management pages for the print server and the attached network device the printer or multifunction MFP or All in One device The print server s embedded web server allows you to monitor server and device status view and change print server configuration and use basic scanning over the network if you have a multifunction MFP or All in One device e Compatible versions of web browsers and HP Web Jetadmin e Getting started with the embedded web server e Directory of pages a
209. ver parameter see following parameter Enable Scan to email Specifies the outgoing email server SMTP for use of the Email SMTP scanning to email feature in the embedded web server This mail Soest as server will be used when any user scans to email from the MFP or mail All in One device attached to the print server See also DNS Server above Specifies the number of seconds that an idle connection for scanning either web scanning or the client s full function scanning software is allowed to remain open If set to 0 the timeout is disabled and the connection will remain open until closed by the device at the other end Scan Idle Timeout Security e Admin Password e Access Control host access list Admin Password setting Click on the Networking tab at the top of the web page In the left column of the page beneath Security select Admin Password To assign a parameter setting enter the desired value and click Apply For controlled access to configuration and status information through the embedded web server and Telnet use this page to set or clear an administrative password If a password is set you will be prompted for this password to access these print server web pages Access Control host access list Click on the Networking tab at the top of the web page In the left column of the page beneath Security select Access Control This page allows you to create a host access list on the
210. wait for the basic IP parameters to be entered using manual tools such as this Telnet or other available tools The status will be user specified See more info including a caution IP address for the print server in dotted decimal notation See TCP IP An example ip config manual Specifies manual configuration ip 192 168 45 39 Manually sets the IP address 192 168 45 39 on the print server ip ip 0 0 0 0 Clears the IP address Note If you exit and save a new IP address it must be specified for the next Telnet connection ip config If subnetting is used use this field to manually assign a subnet mask A subnet mask is a 32 bit number that when applied to an IP address determines which bits specify the network and subnet and which bits uniquely specify the node See TCP IP subnet mask ip 0 0 0 0 Disables the subnet mask Note If the print server is configured by DHCP and you manually change the subnet mask or the default gateway address you should manually change the IP address also This will release the DHCP assigned address back to the DHCP IP address pool Identifies the IP address of a router or computer that is used to connect to other networks or subnetworks See TCP IP default gw Note If the print server is configured by DHCP and you manually change the subnet mask or the default gateway address you should manually change the IP address also This will release the DHCP assigned address back to the DH
211. work of hosts that are allowed to connect to the printer The format is allow netnum mask where netnum is anetwork number or host IP address mask optional is an address mask of bits applied to the network number and host address to verify access Up to 10 access list entries are allowed If there are no entries all hosts are permitted access For example allow 192 0 0 0 255 0 0 0 Allows hosts on network 192 allow 192 168 1 2 Allows a single host In this case the default mask 255 255 255 255 is assumed and is not required allow 0 Clears the host access list For additional information see security TCP IP other parameters for Telnet Telnet Parameter Description and Values Enables or disables syslog server operation on the print server 0 Disables aye ed comet 1 default Enables For more information see syslog The syslog server s IP address It specifies the server to which the print server sends syslog ee as messages Specifies the maximum number of syslog messages that can be sent by the print server on a per minute basis This setting allows administrators to control the log file size The default is 10 per minute If set to zero the number of syslog messages is not restricted syslog max Controls the filtering of syslog messages sent to the syslog server The filter range is 0 to 8 with 0 being the most specific and 8 the most general Only messages that are lower than the filter
212. x System O Netscape Navigator 4 6x 4 7x 6 0 6 1 For the latest list of compatible web browsers visit HP s Customer Care Online at www hp com support net_printing If you use HP Web Jetadmin a printer installation and management application for intranets with the HP Jetdirect embedded web server version 6 1 or greater is recommended HP Web Jetadmin is available from HP Customer Care Online at www hp com support net_printing Back to directory of all pages and features in embedded web server Back to start of embedded web server 2000 2001 Hewlett Packard Company Security LA for HP Jetdirect 175x external print server Internet connector for USB and HP Jetdirect 310x external print server Internet connector for invent USB The print server provides security features that can help to minimize unauthorized access to network configuration parameters Back t Note start oF Teeter Suia Full security in printing environments consists of system authentication for both servers and clients data integrity and privacy and printer access control High levels of network printing security may require a coordinated implementation of network system applications encryption and infrastructure controls The prevention of unauthorized access to HP Jetdirect print server configuration parameters cannot be guaranteed Security features e IP administrative password Oo Used by Telnet and the embedded

HP JetDirect 175X User's Manual

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