HP IPAQ RX3000 User's Manual
Contents
1. check the All other devices to connect checkbox If you uncheck this option no devices are able to discover or connect to your HP iPAQ For more detailed information on Bluetooth refer to Using Bluetooth in the User s Guide located on the Companion CD 49 How Do I Insert and Remove SD Cards from Expansion Slot To install a Secure Digital SD card into the expansion slot on the HP iPAQ 1 Locate the slot on the top of the HP iPAQ 2 Remove the protective plastic card 3 Insert the expansion card into the expansion slot and push the connection edge of the card firmly into the expansion slot Note If your expansion card is not recognized follow the card manufacturer s instructions to install it To remove a Secure Digital SD expansion card from the expansion slot on the HP iPAQ 1 Close all applications that are using the expansion card 2 Remove a card from the Secure Digital expansion slot by slightly pushing down on the card 1 to unlock it 3 When the card disengages and pops up 2 pull it from the expansion slot 50 CAUTION SD cards must first be unlocked before removal Do not try to pull SD cards out of the expansion slot Be sure to unlock the SD cards before removal Failure to do so may damage the expansion slot Note Expansion cards must be purchased separately and are not included with your HP iPAQ To locate information about expansion cards go to the following HP Web sit2. 2004 Hewlett Packard Development Company L P Microsoft Windows the Windows logo Outlook and ActiveSync are trademarks of Microsoft Corporation in the U S and other countries Windows Mobile 2003 software for Pocket PC Second Edition August 2004 HP iPAQ rx3000 series Mobile Media Companion Printed in Taiwan How Do I Look inside to find answers to frequently asked questions about product setup features and more 364356 002 364356 002_Fame HDI Cvr P65 7 22 2004 1 31 PM 1 2004 Hewlett Packard Development Company L P HP Hewlett Packard and the Hewlett Packard logo are trademarks of Hewlett Packard Company in the U S and other countries iPAQ is a trademark of Hewlett Packard Development Company L P in the U S and other countries Microsoft Windows the Windows logo Outlook and ActiveSync are trademarks of Microsoft Corporation in the U S and other countries HP iPAQ Mobile Media Companion is Powered by Microsoft Windows Windows MobileTM 2003 software for Pocket PCs SD Logo is a trademark of Secure Digital Nevo NevoMedia Nevo Backup NevoEdit the Nevo logo and the Nevo home screen are trademarks of Universal Electronics Inc in the U S and other countries All other product names mentioned herein may be trademarks of their respective companies Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental
3. and Video on My HP iPAQ Music and video files are typically copy protected for two reasons Music and videos purchased from various online stores are encoded with copy protection also known as digital rights management or DRM DRM is used to implement the licensing agreement you purchased for each individual media This usually restricts how many times the media can be copied or the number of devices the media can be played on Using Windows Media Player you can also add copy protection to music that you own traditional music CDs For instance you can add copy protection to music that is copied onto your personal computer in the Microsoft wma format 28 Just like the music that you purchase this copy protection restricts how many devices that can play your media content By default Windows Media Player will add copy protection to music that you copy to your personal computer Note To transfer and play copy protected music and videos on your HP iPAQ you must use Windows Media Player To transfer copy protected files to your HP iPAQ follow these steps 1 Place your HP iPAQ in its desktop cradle or connect it to the sync cable 2 Open Windows Media Player on your personal computer 3 From the Media Guide view select Copy to CD or Device from left menu 4 Select the music you want to copy from the Items to Copy drop down menu 5 Find and select your device in the Items on Device drop down
4. on Wi Fi from the Launch page or traditional Today screen tap the Wireless icon and then tap the Wi Fi button 2 From the iPAQ Wireless screen tap the Settings button The Configure Wireless Networks screen displays 3 Review the list of networks then tap your network name if it is present If one or more networks are present the Network indicator icon appears in the Navigation bar 19 Note If your network name is not listed you need to add it to the preferred network lists If Wi Fi is turned on tap the Settings button then tap Add New from the Configure Wireless Networks list Enter your network name then choose if it connects to Work or Internet 20 Note To use iPAQ Mobile Media you must select Work to use the wireless network For more information about the iPAQ Mobile Media features refer to the Special Features Guide 4 Tap the Network Key tab enter any data encryption settings 5 Tap the 802 1x tab enter any applicable data for your wireless network 21 6 Tap OK Your new network is now available from the Configure Wireless Networks list 7 Tap OK to exit the Configure Wireless Networks screen Connecting to Hotspots Connecting to a hotspot in your local coffee shop at the airport or other public places usually requires a contract with the hotspot service provider You can purchase a contract at the hotspot site from your service provider or by accessing the service pro
5. or consequential damages in connection with the furnishing performance or use of this material The information in this document is provided as is without warranty of any kind including but not limited to the implied warranties of merchantability and fitness for a particular purpose and is subject to change without notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information How Do I Guide HP iPAQ rx3000 series Mobile Media Companion Second Edition August 2004 Document Part Number 364356 002 Contents How Do I Find My User s Guide 1 How Do I Synchronize Calendar E mail Contact Data and More between My HP iPAQ and PC installing Microsoft ActiveSync and establishing Partnerships 3 How Do I Regain Functionality if My HP iPAQ Locks
6. recommended that you not allow the battery installed in your HP iPAQ to discharge completely Doing so will not harm your HP iPAQ or battery but you lose all data that is not stored in main memory Discharging the battery completely is similar to performing a hard reset Refer to How Do I Restore My HP iPAQ Default Settings and Erase All My Data Perform a Hard Full Reset in this document for more information 46 How Do I Transfer Files from My Personal Computer to My HP iPAQ You may want to take files you create on your personal computer with you on your HP iPAQ To do this 1 On your personal computer click Start gt Programs gt Microsoft ActiveSync 2 In ActiveSync click Tools gt Options 3 Under the Sync Options tab check the Files checkbox 4 A message displays stating that a Synchronized Files folder will be created on your personal computer desktop Click OK 5 Click OK to save your changes then click File gt Close to close ActiveSync 47 6 If your HP iPAQ is in the desktop cradle or attached to the sync cable synchronization begins automatically and a folder is created on your desktop which is named after the name you gave your HP iPAQ when you set up your partnership for example Pocket_PC My Documents If your HP iPAQ is not in the desktop cradle or connected to the sync cable synchronization begins and the folder is created when you place your HP iPAQ in the desktop cradle o
7. P iPAQ restarts and displays the Launch Page or traditional Today screen 11 How Do I Switch from the Launch Page to the Traditional Today Screen You can switch from the Launch page to view the traditional Today screen To begin on your HP iPAQ 1 Tap Start gt Settings gt Today Note The built in HP Photosmart camera is available only in select HP iPAQ models To upgrade your model please refer to the Accessories Brochure for information on the HP Photosmart Mobile Camera 2 In Settings tap the Items tab and uncheck the iPAQ Entertainment box to turn off the Launch page 3 Under the Items tab check the options you want to view on the traditional Today screen 4 Click OK to accept your selections The traditional Today screen displays Launch Page Traditional Today Screen 12 How Do I Maximize Battery Life There are a number of ways to make sure your battery lasts as long as possible between charges You can use as many as necessary to maximize your battery life Tap Start gt Settings gt System tab gt Power gt Main tab then set the HP iPAQ to turn off after a short time if it is not being used Tap Start gt Settings gt System tab gt Backlight then set the backlight to go off quickly after you stop using your HP iPAQ Turn off Bluetooth power when not in use To turn off Bluetooth tap the Wireless icon in the lower right corner of the Launch page or traditional Today scr
8. PAQ File Store from the drop down list 41 Option C Using Optional Storage Expansion Cards There are a variety of storage expansion cards available for purchase such as Secure Digital SD cards or MultiMedia MMC cards These cards can be installed in the Expansion Slot on the top of your HP iPAQ For more information on purchasing expansion cards visit the HP Web site at www hp com go ipaqaccessories Managing Storage Space Option A Changing Storage Settings Manually To temporarily change the storage settings manually 1 On your HP iPAQ tap Start gt Settings gt System tab gt Memory 2 Use the stylus to slide the Storage Programs bar as necessary 3 Tap OK to save your changes Option B Stopping Running Programs To stop programs that are running in the background 1 Tap Start gt Settings gt System tab gt Memory gt Running Programs tab 2 Select one or more of the programs in the Running Programs List 3 Tap Stop 42 Option C Removing Unused Programs To permanently uninstall programs you have installed yourself 1 Tap Start gt Settings gt System tab gt Remove Programs 2 Select a program to remove 3 Tap Remove Do you want to learn more about what you can do with optional expansion cards using expansion cards in your HP iPAQ Refer to Expansion Cards in the User s Guide located on the Companion CD 43 How Do I Back Up and Resto
9. Up or Runs Slowly Perform a Soft Normal Reset 9 How Do I Switch from the Launch Page to the Traditional Today Screen 11 How Do I Maximize Battery Life 12 How Do I View Pictures That I Have Already Taken 13 How Do I Turn Wi Fi On or Off 14 How Do I Use Wi Fi 15 How Do I Connect to My Wireless Home Network 16 How Do I Configure My Wireless Settings to Use iPAQ Mobile Media 21 How Do I Find the Media Servers and Media Players that I Can Access with iPAQ Mobile Media 25 How Do I Use Windows Media Player to Play Copy Protected Music and Video on My HP iPAQ 27 How Do I Protect My HP iPAQ Screen and Camera Lens from Damage or Cracking 31 How Do I Migrate Data from Palm Desktop to Windows Mobile 2003 32 How Do I Print Wirelessly 34 How Do I Restore My HP iPAQ Default Settings and Erase All My Data Perform a Hard Full Reset 37 How Do I Manage Available Storage 39 How Do I Back Up and Restore My Data 43 How Do I Determine if the Battery is Charging 44 How Do I Check the B
10. attery Level 45 How Do I Transfer Files from My Personal Computer to My HP iPAQ 46 How Do I Turn Bluetooth On and Off 48 How Do I Insert and Remove SD Cards from Expansion Slot 49 How Do I Find the Product ID Model ID and Serial Number of My HP iPAQ 51 How Do I Stop DockWare 53 How Do I Find Information On Topics Not Covered in This Booklet 54 1 This document is intended to answer the most frequently asked questions regarding the HP iPAQ rx3000 series Mobile Media Companion For complete setup and installation instructions refer to the Getting Started document in the box or the User s Guide located on the Companion CD For further support visit www hp com support to chat with an HP support specialist How Do I Find My User s Guide To find your HP iPAQ rx3000 series Mobile Media Companion User s Guide follow these steps 1 Locate the Companion CD that came with your HP iPAQ 2 Insert the Companion CD into your personal computer The Introduction demo automatically starts 3 Click Skip Introduction to skip the Introduction demo 2 4 Click User s Guide to open the pri
11. backup battery in your HP iPAQ lasts approximately 10 minutes or less You do not need to reinstall applications and data installed in the iPAQ File Store folder How Do I Stop DockWare DockWare is a personalized desk clock calendar and screensaver for your HP iPAQ You can select preinstalled pictures to be used as a slideshow in the background or you can add your own personal pictures For more information about DockWare refer to the Special Features Guide or the DockWare help found on your HP iPAQ Note The DockWare program settings are turned on by default and start after 5 minutes of inactivity on the HP iPAQ The application stops as soon as you touch the screen or push any button on the HP iPAQ with the exception of scrolling up or down to view a picture Also DockWare stops running if an alarm or any other popup window appears Be aware of the following If your HP iPAQ is running on battery power this application does not automatically start If DockWare is running and you take your HP iPAQ out of the desktop cradle the application continues to run on battery power until you turn off your device or DockWare To disable DockWare tap and hold anywhere on the screen and then uncheck Start Automatically from the popup menu This menu item acts as a toggle switch to start and stop the DockWare software program Therefore if you want to start DockWare again you need to select this option again 54 How D
12. c Tools gt Backup Restore gt Restore tab 4 Locate the backup file and click OK How Do I Determine if the Battery is Charging If the battery is charging the Power Indicator on the front of your HP iPAQ flashes amber If the amber light is not on Try disconnecting the AC Adapter from the HP iPAQ and reconnecting it to make sure the connection is not loose Take the HP iPAQ out of the desktop cradle or disconnect it from the sync cable then reinsert or reconnect it Perform a soft reset on the HP iPAQ To perform a soft reset on your HP iPAQ see How Do I Regain Functionality if My HP iPAQ Locks Up or Runs Slowly Perform a Soft Normal Reset described later in this document Another way to check whether the battery is charging is to tap Start gt Settings gt System tab gt Power If the battery is charging the Main Battery indicator moves from left to right and State reads Charging 45 How Do I Check the Battery Level To check the battery level tap Start gt Settings gt System tab gt Power gt Main tab You can view the amount of battery power remaining for both the main battery and the backup battery If the battery charge level is low connect to AC power using the desktop cradle or the sync cable or change the battery For information on purchasing a spare battery or Extended Battery visit the HP Web site at www hp com go ipaqaccessories CAUTION It is
13. cessories Brochure for information on the HP Photosmart Mobile Camera CAUTION The screen and camera lens of your HP iPAQ is made of glass and can be damaged or broken by drops impacts or pressure Note HP is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the HP branded product Refer to the warranty document included with your HP iPAQ for more information You should observe the following practices to protect the screen and camera lens of your HP iPAQ from damage When transporting your HP iPAQ in a purse pocket briefcase etc ensure the device does not get compressed bent dropped hit or sat on When not in use store your HP iPAQ in a case You can select from a wide variety of case options at www hp com go ipaqaccessories Do not place anything on top of your HP iPAQ Do not bang your HP iPAQ against hard objects Never use any device other than the stylus that comes with the HP iPAQ or an approved replacement to tap or write on the screen If you lose or break your stylus you can order extras at www hp com go ipaqaccessories 32 Clean your HP iPAQ by wiping the screen the camera lens and the exterior with a soft damp cloth lightly moistened only with water CAUTION To reduce the risk of damage to the internal components do not spray liquid directly on the screen or allow excess liquid to drip inside you
14. displays click Next ActiveSync starts to synchronize Do you want to learn more about setting up a guest partnership setting up a partnership with a server setting up a partnership with two computers setting up a partnership for two handheld devices using an infrared connection using the Wireless LAN and a server For more information refer to the User s Guide on the Companion CD For additional information refer to the Microsoft Windows Mobile 2003 website at www microsoft com windowsmobile resources support pocketpc Fill in your region your device and your operating system then click the Get Support button Under Support Topics on the left side of the window select ActiveSync Troubleshooting your Synchronization Settings Note If you must log onto a server such as your company s Virtual Private Network you may receive a message from ActiveSync telling you it is unable to synchronize You must first log onto the server in order for ActiveSync to synchronize Occasionally when attempting to synchronize to a personal computer you might receive an Unable to Detect Device error message This usually means your HP iPAQ is not properly connected to the desktop cradle or sync cable 8 If you get this error 1 Make sure the desktop cradle or sync cable USB connector is securely connected to your personal computer 2 Once the connection issue is resolved ActiveSy
15. e www hp com go ipaqaccessories 51 How Do I Find the Product ID Model ID and Serial Number of My HP iPAQ The Model ID and Serial Number for your HP iPAQ can be found on the label under the battery or in the Asset Viewer program It is recommended that you have this information available before contacting HP Customer Support particularly if you are calling for in warranty support Option A Locating the Model ID and Serial Number in HP Asset Viewer To use Asset Viewer to locate the Model ID and Serial Number 1 Tap Start gt Settings gt System tab gt Asset Viewer 2 To locate the Model ID tap System 3 To locate the Serial Number tap Identity Note You can also use Asset Viewer to obtain your HP iPAQ ROM version information Option B Viewing the label To find the label under the battery to locate the Model ID and Serial Number 1 Push up on the latch located on the back of the device 1 2 Pull the side of the battery away from the device 2 52 Note The product may or may not appear as it does in the illustration 3 Lift the battery up and out of the device The label containing the Model ID and the Serial Number is beneath the battery 53 CAUTION Because most of the applications and data you install on your HP iPAQ are held in main memory you need to reinstall them if the battery completely discharges or if the battery is removed from the unit for extended periods of time The
16. een then tap Bluetooth button Turn off Wi Fi power when not in use To turn off Wi Fi tap the Wireless icon in the lower right corner of the Launch page or traditional Today screen then tap the Wi Fi button Leave your HP iPAQ connected to AC power at all times when you re not using it Tap Start gt Settings gt Connections tab gt Beam then uncheck the Receive all incoming beams checkbox to receive infrared beams manually To ensure you always have battery power available invest in a spare battery or optional Extended Battery For more information on purchasing optional batteries visit the HP Web site at www hp com go ipaqaccessories 13 How Do I View Pictures That I Have Already Taken To view pictures using your HP iPAQ follow these steps 1 From the Start menu tap Programs gt HP Image Zone 2 Tap a thumbnail i e a small representation of a larger image to select the picture A preview of the picture and information about it displays Note By default all photos taken with the built in HP Photosmart camera are stored in the My Documents My Pictures folder The default filename for photos is HPIM0001 The default filename for videos is HPIM0001 If photos are moved to an SD card they will be stored in DCIM 100HPIPQ directory 14 Note The built in HP Photosmart camera is available only in select HP iPAQ models To upgrade your model please refer t
17. ess network You have not installed the Mobile Media for PC components onto the personal computers connected to your wireless network or they are not currently running 23 Note In addition to setting up a wireless network you must install the iPAQ Mobile Media for PC components on personal computers connected to your wireless network To install the Mobile Media for PC components insert the Companion CD that came with your HP iPAQ into your personal computer Select Install Mobile Media for PC from the main menu Mobile Media for PC is only supported for personal computers running Windows XP It cannot be installed on personal computers running Windows 2000 Windows ME Windows 98 or Windows 95 To set up your HP iPAQ to correctly connect to your wireless network you will need to 1 To turn on Wi Fi from the Launch page or traditional Today screen tap the Wireless icon and then tap the Wi Fi button Note When the blue Wireless LED is on and the arrows at the top of the screen show connected your HP iPAQ is connected to the wireless network 24 If this is the first time you are connecting to your network please review the How Do I Use Wi Fi in this document for help connecting to your network 2 Tap Start gt Settings gt Connections tab Connections gt Advanced tab Then tap Select Networks and verify that your wireless network is set for Programs that automatically connect to a private netw
18. etwork through Wi Fi With Wi Fi you can Access the Internet Send and receive e mail Use hotspots for wireless connectivity Setting Information Before connecting to a network you need to set up your HP iPAQ with the necessary setting information for your network The type of information necessary to set up a network connection depends on the type of network you are connecting to Option A Home Wireless Network If you have a wireless network in your home you need to determine the information you need to connect to the network Use whatever settings you specified when you installed your wireless network to set up your HP iPAQ to connect to it 16 Option B Public Hotspots If you want to connect to a wireless network at a public hotspot such as a library or coffee house check with the establishment to find out what setting information you need Often there is a brochure near the entrance that explains this information but it is also a good idea to check their Web site beforehand or call in advance since you may need to set up a service account How Do I Connect to My Wireless Home Network To start using your HP iPAQ in your home as a wireless device you need to connect to your wireless network To connect to your wireless network you must have the following information Name of your wireless home network also known as SSID Service Set Identifier SSID is a sequence of characters that unique
19. he memory capacity of your HP iPAQ You can choose any or all of the options below Option A Using Main Memory Main memory is any type of memory except SD and MMC storage cards or iPAQ File Store The preinstalled applications on your HP iPAQ use the main memory Also many of your data files are stored in main memory To check the amount of main memory on your HP iPAQ click Start gt Settings gt Memory 40 Option B Using iPAQ File Store Files that are stored in iPAQ File Store are not deleted if the battery dies or if you perform a full hard reset Note The size of iPAQ File Store depends on the model of your HP iPAQ Refer to the information below to determine the size of iPAQ File Store for your HP iPAQ To store files in iPAQ File Store 1 Browse for programs and files in your HP iPAQ by tapping Start gt Programs gt File Explorer 2 Copy the programs or files you want to store To select one file to copy tap and hold to highlight the file To select several files to copy tap and drag to highlight the files then tap and hold the files 3 In the pop up menu tap Copy 4 Open iPAQ File Store by tapping Start gt Programs gt File Explorer gt My Documents gt My Device gt iPAQ File Store 5 At the bottom of the screen tap Edit gt Paste To view available memory in iPAQ File Store 1 Tap Start gt Settings gt System tab gt Memory gt Storage Card tab 2 Select i
20. ilable when you work on your desktop notebook or laptop computer or when you take your HP iPAQ on the go Microsoft ActiveSync located on the Companion CD is the software that allows your HP iPAQ and your personal computer to communicate with each other Before you connect your HP iPAQ to your computer insert the Companion CD into your computer and let the HP iPAQ Setup Wizard guide you step by step in setting up your HP iPAQ and computer Note If the HP iPAQ Setup Wizard detects an earlier version of ActiveSync or Outlook on your computer it prompts you to install the most recent version from the Companion CD It is recommended that you do so To run the HP iPAQ Setup Wizard and install Microsoft ActiveSync 1 Before you connect your HP iPAQ to your desktop notebook or laptop computer with the desktop cradle or sync cable insert the Companion CD that came with your HP iPAQ into the CD ROM drive on your computer The Companion CD starts automatically 4 If the CD doesn t start automatically auto run click Start gt Run Type D where D is the location of your CD ROM drive in the Open text box and click OK Double click setup exe to run the Setup program Note The Experience HP iPAQ introduction demo automatically starts after inserting the Companion CD into your personal computer This introduction demo highlights the things you can do with your new HP iPAQ To skip this introduction demo click Skip Intr
21. itional Today screen tap Start gt Programs gt HP Image Zone 3 Tap the photo you want to print Note If you want to print several photos tap Tools gt Select gt Range Tap the first and last photo in the desired range Once selected for printing a green flag appears on each photo 4 Tap File gt Print 5 Choose HP Mobile Printing 35 6 Tap the Next button 7 Select Configure then tap Add 8 Select the desired type of printer and tap Next 9 Follow the instructions on the screen to complete the configuration process for your printer You will be prompted to enter specific details about your printer For additional information on configuring your printer refer to the on screen Help for HP Image Zone Note You should only need to perform the above steps once for each Bluetooth enabled printer you want to use You do not need to install drivers once you add a printer to your list 36 Note Use of dial up and wireless Internet e mail corporate networks and other wireless communications such as Bluetooth enabled devices may require separately purchased additional hardware and other compatible equipment in addition to a standard Wireless Local Area Network WLAN infrastructure and a separately purchased service contract Check with your service provider for availability and coverage in your area Not all Web content may be available Some Web sites may not be formatted to fit mobile device screen
22. ly identifies your network This ID number uses a maximum of 32 characters and is case sensitive Any network data encryption setting such as WEP Encryption is a conversion process that is used for protecting data Wired Equivalent WEP is a security protocol Automatically Connecting to a Network 1 To turn on Wi Fi from the Launch Page or traditional Today screen tap the Wireless icon and then tap the Wi Fi button 2 If one or more networks are present the Network indicator icon appears in the Navigation bar Tap the network you want to connect to then tap whether the network connects to the Internet does not use proxy settings or Work uses proxy settings 17 3 Note To use iPAQ Mobile Media you must select Work to use the wireless network For more information about the iPAQ Mobile Media features refer to the Special Features Guide 18 4 If you are prompted for a Network Key WEP enter the security settings for your network and tap Connect Manually Connecting to a Wireless Network Networks you have already configured are known as preferred networks and are listed under Wireless Networks If Wi Fi is turned on tap the Settings button and your preferred networks appear in the list You can choose whether to connect only to preferred networks or to have your HP iPAQ connect to any available network whether it is preferred or not To set up a wireless network connection 1 To turn
23. menu 29 6 Select Copy in the upper right corner Note You cannot use iPAQ Mobile Media to play copy protected media in any mode or use the Media Copy feature with copy protected media To successfully copy any copy protected media to your HP iPAQ you must use Windows Media Player on your personal computer to copy the media to your HP iPAQ You then must use Windows Media Player on your HP iPAQ to play copy protected media 30 The following table lists the various media formats that you can play with your HP iPAQ and the media players that can play them 1 If formatted for playback on Windows Mobile devices 2 For rx3700 series only iPAQ Mobile Media Media Format Windows Media Player Media Control Media Stream Media Copy Local Play HP Image Zone Pocket TV Audio wma wma copy protected mp3 Video wmv 1 1 wmv copy protected 1 mpg mpeg mpe m1v m1u mpeg1 3gp mpeg4 2 mp4 avi mjpeg Pictures bmp jpeg gif png 2bp 31 How Do I Protect My HP iPAQ Screen and Camera Lens from Damage or Cracking Note The built in HP Photosmart camera is available only in select HP iPAQ models To upgrade your model please refer to the Ac
24. nc begins synchronizing automatically If ActiveSync does not begin synchronizing start it manually On your personal computer click Start gt Programs gt Microsoft ActiveSync gt Sync To find out how to resolve other error messages see Troubleshooting in the User s Guide located on the Companion CD There are many error messages that can be received when synchronizing For the best answers to troubleshooting these errors refer to the Microsoft Pocket PC 2003 Web site at www microsoft com windowsmobile resources support pocketpc Fill in your region your device and your operating system then click the Get Support button Select the Support Topic that best applies to the error message you received 9 How Do I Regain Functionality if My HP iPAQ Locks Up or Runs Slowly Perform a Soft Normal Reset A soft reset does not erase any programs or saved data Before performing a soft reset be sure to save any unsaved data since any unsaved data will be lost Perform a soft reset when You want to stop all running applications After installing a new application If your HP iPAQ locks up Follow these steps to save data and reset your HP iPAQ 1 Press the iTask button 2 Tap and hold on any application in the list 3 Tap on Close All Tasks 4 Locate the recessed Reset button on the bottom of your HP iPAQ 10 5 Use the stylus to lightly press the Reset button The H
25. ng the Battery in the User s Guide located on the Companion CD Perform a soft reset on your HP iPAQ Refer to How Do I Regain Functionality if My HP iPAQ Locks Up or Runs Slowly Perform a Soft Normal Reset described in this document 39 How Do I Manage Available Storage Your HP iPAQ normally manages main memory default location as available space back and forth between storage memory memory used to store data and document files and program memory memory used to run programs as needed Main memory is any type of memory except storage cards or iPAQ File Store If the battery in your HP iPAQ completely discharges all of the files in main memory are lost However any files that are stored on Secure Digital SD SDIO Secure Digital IO or MultiMedia MMC cards or in the iPAQ File Store are not lost If you have an iPAQ rx3700 series the iPAQ File Store is available for saving your files By saving most of your files in iPAQ File Store you can take full advantage of the memory capacity of your HP iPAQ You can also store your data files on storage cards If you have an iPAQ rx3100 or rx3400 series it is recommended that you save most of your files on SD or MMC cards to maximize the main memory By saving your data files to storage cards the iPAQ rx3100 or rx3400 series can use its main memory to run programs However there are a variety of ways you can manage storage space yourself to maximize t
26. ntable document Note In addition to the Companion CD you also have the HP Image Zone CD The HP Image Zone application allows you to view and edit image files that are stored on your HP iPAQ In addition to the User s Guide the Companion CD contains Bonus Software from HP Microsoft ActiveSync 3 7 1 Microsoft Outlook 2002 Know Your Options Accessories Information Link to Worldwide Telephone Numbers http www hp com country us eng wwcontact html Important Safety Information Note All of the documents located on the Companion CD are in printable format if you prefer a hard copy document All of the software is designed to be installed on your personal computer or HP iPAQ to enhance your ability to use your Mobile Media Companion to its fullest potential Note It is recommended that you save the original package for the Companion CD because the Microsoft product key for installing Microsoft Outlook is located on the sticker on the CD packaging You will need that information if you ever want to reinstall Outlook on your personal computer 3 How Do I Synchronize Calendar E mail Contact Data and More between My HP iPAQ and PC installing Microsoft ActiveSync and establishing Partnerships Synchronizing your HP iPAQ and your desktop notebook or laptop computer allows you to keep the same information such as calendar contacts and e mail messages in both places making it ava
27. o the Accessories Brochure for information on the HP Photosmart Mobile Camera To view images in a different folder 1 Tap File gt Open 2 Select the desired folder 3 Tap OK How Do I Turn Wi Fi On or Off To turn on Wi Fi from the Launch Page or traditional Today screen tap the Wireless icon and then tap the Wi Fi button When Wi Fi is on the Wireless LED on the top left corner of your HP iPAQ turns blue and the Wi Fi button turns amber Once you connect to a wireless network the Wi Fi button turns green Note Before accessing your wireless network you must turn on Wi Fi When the blue Wireless LED is on and the arrows at the top of the screen show connected your HP iPAQ is connected to the wireless network 15 To turn off Wi Fi tap the Wi Fi button again When Wi Fi is off the Wireless LED is no longer blue and the Wi Fi button turns gray Battery Saving Tip When you are not using Wi Fi turn it off When Wi Fi is on be sure one of the power saving modes is selected Refer to the section on Changing the Wireless LAN Power saving Modes in the User s Guide located on the Companion CD How Do I Use Wi Fi Wireless access eliminates the need to use cables to connect your HP iPAQ to the Internet However to be able to use Wi Fi you must have a Wireless Access Point These access points transmit data to and from your wireless device Your HP iPAQ can connect directly to your wireless n
28. o I Find Information On Topics Not Covered in This Booklet For complete setup and installation instructions refer to the Getting Started document in the box or the User s Guide located on the Companion CD The User s Guide is in a printable format if you prefer a hard copy document Refer to the Special Features Guide for information about HP Photosmart Camera and iPAQ Mobile Media features Note The built in HP Photosmart camera is available only in select HP iPAQ models To upgrade your model please refer to the Accessories Brochure for information on the HP Photosmart Mobile Camera If you have questions on using your HP iPAQ that have not been covered in this booklet or in the Getting Started or User s Guide refer to the iPAQ Handheld Forum a message board at www hp com support ipaqforums To find the latest drivers and software updates for your product go to www hp com support Select your country then select Download drivers and software and select your product You can also enroll in Subscriber s Choice to receive automatic updates To do so after selecting your country click Sign up driver amp support alerts notifications under Additional resources on the right side of the screen To receive support from an HP qualified technical support specialist visit the HP support Web site at www hp com support To find information on the support Web site for your specific product be sure to have your model ID or produc
29. oduction 2 Select Start Here from the main menu and follow the instructions on the screen To create an ActiveSync partnership between your HP iPAQ and your personal computer wait for the prompt 3 When prompted use the desktop cradle or sync cable to connect your HP iPAQ and your personal computer as follows If you have an rx3700 series connect the USB connector to the USB port on your computer Insert the HP iPAQ into the desktop cradle Connect the AC adapter to the desktop cradle to charge it If you have an rx3100 or rx3400 series connect the sync cable to the USB port on your computer and the other end to the HP iPAQ Connect the AC adapter to the sync cable to charge it 5 4 When the Set Up a Partnership screen is displayed select Standard Partnership and click Next 5 When the New Partnership screen displays select Synchronize with this desktop computer then click Next 6 6 When the Select Number of Partnerships screen displays choose whether you want to synchronize with one computer or two e g home and office 7 When the Select Synchronization Settings screen displays check the items you want to synchronize between your HP iPAQ and your personal computer Note Some of the synchronization settings can be customized If you select an item that can be customized the Settings button is enabled Click the Settings button to modify an item 7 8 When the Setup Complete screen
30. ork should connect using My ISP 25 3 From previous screen tap OK on Settings screen then tap OK on the Connections screen Then tap the Network Cards icon choose your network name from the list and tap on it Verify that it connects to Work 4 Select OK until you are back at the Launch page Select the Mobile Media icon to launch iPAQ Mobile Media How Do I Find the Media Servers and Media Players that I Can Access with iPAQ Mobile Media When you launch iPAQ Mobile Media it scans your wireless network and identifies all the media servers and media players that are available When a new media server or player becomes available an icon is displayed in the Navigation bar When you click on this icon the names of each media server or player display When a media server or player is shut down you will also be notified through this same icon in the Navigation bar Tapping this icon shows the media server or player that is no longer available 26 Note All media servers and players are not simultaneously identified It may take up to 30 seconds to identify available media servers and players on your wireless network By selecting Refresh Servers and Players from the Wrench menu you can manually scan your wireless home network for available media servers and players In iPAQ Mobile Media tap any of the modes except Home Control to access the Wrench menu 27 How Do I Use Windows Media Player to Play Copy Protected Music
31. program for E mail Contacts and Calendar checkbox Click Apply gt OK then restart your personal computer 3 Use the HotSync software located on the CD that came with your Palm unit to synchronize your Palm information with Outlook Refer to the instructions that came with your Palm unit for help installing or using Hotsync 4 When Outlook is synchronized with your Palm device uninstall Hotsync from your personal computer Click Start gt Control Panel gt double click Add or Remove Programs Select Palm Desktop then click Remove Follow the on screen instructions 5 You will need to do the following tasks as described in How Do I Synchronize Calendar E mail Contact Data and More between My HP iPAQ and PC installing Microsoft ActiveSync and establishing Partnerships in this document Install ActiveSync on your personal computer Create a partnership between your HP iPAQ and your personal computer Synchronize your HP iPAQ with Outlook 34 How Do I Print Wirelessly You can print only photos from your HP iPAQ using a Wi Fi Bluetooth or infrared printer Note The HP Image Zone software installed on your handheld supports the printing of photos If you want to print e mail messages Word documents and more install the full version of HP Mobile Printing for Pocket PC software from the Companion CD onto your HP iPAQ 1 Turn on Wi Fi Bluetooth or Infrared 2 From the Launch page or trad
32. r HP iPAQ Using soap or other cleaning products on the screen may discolor the finish and damage it How Do I Migrate Data from Palm Desktop to Windows Mobile 2003 If you used a Palm Operating System OS based device before purchasing your HP iPAQ you will need to migrate your data from the Palm Desktop software to Windows Mobile 2003 Migrating your data from Palm software to Windows is a two part process First you will transfer the Palm data to Microsoft Outlook Then you will synchronize the Outlook data with your HP iPAQ using ActiveSync Note When using the desktop cradle or sync cable do not connect your HP iPAQ until you have installed ActiveSync and are prompted to do so To migrate data from Palm Desktop to Windows Mobile 2003 1 If you do not already have Microsoft Outlook 98 or higher installed on your personal computer install Outlook 2002 from the Companion CD as described in How Do I Synchronize Calendar E mail Contact Data and More between My HP iPAQ and PC installing Microsoft ActiveSync and establishing Partnerships earlier in this document 33 2 Insert the CD that came with your Palm device into your computer s CD ROM drive Note Microsoft Outlook must be set as your default e mail program to properly synchronize with the Palm Desktop software If you need to change your settings open Microsoft Outlook then click Tools gt Options gt Other tab and check the Make Outlook the default
33. r connect it to the sync cable Note If synchronization does not begin automatically on your personal computer open ActiveSync and click File gt Options gt Schedule tab Under Desktop schedule select either Continuously or On connection from the drop down list box then click OK to save the changes 7 Copy any files you want to transfer to your HP iPAQ to the Synchronized Files folder for transfer during synchronization 8 To verify that the files were transferred successfully on your HP iPAQ tap Start gt Programs gt File Explorer gt My Documents folder 48 How Do I Turn Bluetooth On and Off Tap the Wireless icon on the Launch Page or traditional Today Screen and then tap the Bluetooth button When Bluetooth is on the Wireless LED on the top of your HP iPAQ turns blue Within iPAQ Wireless the Bluetooth button turns green when it is on Note You must turn on Bluetooth before you can select the Manager or Settings boxes Now that you have turned on Bluetooth you are ready to transfer files connect to a Bluetooth printer synchronize with your computer and more To turn off Bluetooth tap the Bluetooth button again When Bluetooth is off the Bluetooth Wireless LED turns off The Bluetooth button also turns gray Battery Saving Tip Turn Bluetooth off when you are not using it Note If you want other Bluetooth enabled devices to be able to connect to your device all devices or only paired devices
34. re My Data It is good practice to regularly back up the data in your HP iPAQ onto on your personal computer This reduces the chance of having to re enter lost information into your HP iPAQ Because you already have a partnership between your HP iPAQ and your personal computer it is easy to set ActiveSync to create a backup of your data each time you connect the two to synchronize To create a backup file of the contents of your HP iPAQ 1 Connect your HP iPAQ to your personal computer with the sync cable 2 On your personal computer click Start gt Programs gt Microsoft ActiveSync gt Tools gt Backup Restore gt Backup tab To let ActiveSync automatically create a backup file called Backup stg the stg stands for storage click OK To use a different filename for the backup file click Change and type the new filename 3 Click Automatically back up each time the device connects and click OK CAUTION The restore process removes all information from your Pocket PC and replaces it with the information in the backup file Once started you cannot cancel the restore process To use your backup file in your personal computer to restore the contents of your HP iPAQ 1 On your HP iPAQ close all applications and connect it to your personal computer 2 On your personal computer open Microsoft ActiveSync by going to Start gt Programs gt Microsoft ActiveSync 44 3 In the ActiveSyn
35. s and may require installation of additional software For more information on Bluetooth refer to Using Bluetooth in the User s Guide located on the Companion CD or go to the HP Web site and chat with an online agent To receive instructions on how to chat with an online agent refer to the question How Do I Find Information On Topics Not Covered in This Booklet found at the end of this document 37 How Do I Restore My HP iPAQ Default Settings and Erase All My Data Perform a Hard Full Reset Perform a hard reset when You want to clear all programs and data from main memory where data and programs you have loaded are stored You want to restore default settings A problem with your HP iPAQ is not fixed after a soft reset Performing a hard reset on your HP iPAQ does not erase programs that came with your HP iPAQ The information that you have entered into your HP iPAQ will be erased This information or data includes your Word photos music files and other settings For more information about saving your data files refer to How Do I Back Up and Restore My Data described in this document If the battery installed in your HP iPAQ discharges completely your HP iPAQ operates as if a hard reset had been performed once the battery has been recharged Refer to How Do I Check the Battery Level in this document for more information CAUTION If you perform a hard rese
36. t your HP iPAQ returns to its default settings and loses all information files settings etc that is recorded in main memory Information stored in iPAQ File Store will not be lost For more information on using iPAQ File Store refer to Learning the Basics in the User s Guide located on the Companion CD You will also need to re establish your partnerships For more information on re establishing your partnerships refer to How Do I Synchronize Calendar E mail Contact Data and More between My HP iPAQ and PC installing Microsoft ActiveSync and establishing Partnerships 38 To perform a hard reset 1 Press and hold the iPAQ Mobile Media and iTask buttons on your HP iPAQ 2 While holding the iPAQ Mobile Media and iTask buttons use the stylus to lightly press the Reset button on the bottom of your HP iPAQ for about three seconds or until the screen begins to fade 3 When the iPAQ screen begins to fade release the iPAQ Mobile Media and iTasks buttons then remove the stylus from the Reset button The HP iPAQ resets and powers on If the HP iPAQ does not power on after a reset try the following Check the battery door to ensure it is locked If not replace the battery door by matching the tabs on the cover to the latches on the HP iPAQ and snap it into place This action locks the battery door If the battery door is not locked the HP iPAQ does not power on For more information refer to Managi
37. t name available To chat with a support specialist online select the HP Instant Support icon To access the HP Instant Support icon 1 On your personal computer open your web browser for example Internet Explorer and type the URL www hp com support 55 2 Select your country or region 3 Select See support and troubleshooting information then type your Model ID in the box If you do not know your Model ID refer to How Do I Find the Product ID Model ID and Serial Number of My HP iPAQ in this document for more information 4 Click the gt gt button 5 Select your specific product from the list 6 The Technical Support page for your HP iPAQ is displayed The HP Instant Support icon is located on the right side 2004 Hewlett Packard Development Company L P Microsoft Windows the Windows logo Outlook and ActiveSync are trademarks of Microsoft Corporation in the U S and other countries Windows Mobile 2003 software for Pocket PC Second Edition August 2004 HP iPAQ rx3000 series Mobile Media Companion How Do I Look inside to find answers to frequently asked questions about product setup features and more 364356 002 364356 002_Fame HDI Cvr P65 7 22 2004 1 31 PM 1
38. vider s Web site Once you have purchased this service you will be able to connect to their hotspots using your HP iPAQ Some public places may even provide free hotspot connection Note If you experience problems connecting to the hotspot location you need to contact the service provider Do you want to learn more about setting up a proxy server connecting to a VPN server connecting to a corporate network Refer to Using the Wireless LAN in the User s Guide located on the Companion CD For more information on any of the wireless screens tap Start gt Help from any screen to get help on that screen How Do I Configure My Wireless Settings to Use iPAQ Mobile Media The Media Control Media Stream and Media Copy features of iPAQ Mobile Media can only be used within a wireless network Refer to the Special Features Guide to get specific details about the iPAQ Mobile Media features 22 Your HP iPAQ comes with integrated Wi Fi wireless networking However to use the wireless features you must also have a working Wi Fi wireless network The Media Control Media Stream and Media Copy modes in iPAQ Mobile Media appear gray when You do not have a wireless network You have not turned on the Wi Fi networking feature of your HP iPAQ Your wireless settings on your HP iPAQ are incorrectly configured to connect to your network You are outside the range of your wirel
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