HP Imaging and Printing Security Center Installation and Setup Guide
Contents
1. Description Provides a full installation of the product Includes the user interface and the service with database deployment options Installation of SQL Server 2008 R2 Express is the default database option Install configure or uninstall the HP Imaging and Printing Security Center ENWW ENWW 14 15 16 For Choose Destination Location click Next to use the default as shown or click Browse to select an alternative folder and then click Next For Database Location select Use a Remote database server and then click Next HP Imaging and Printing s Database Location i 1 Install SQL Server Express 2008 R2 Use a Local database server Use a Remote database server The database must have already been installed EEE ITR ATEN APS For Select Database Server type the database server to install or click Browse to search for one and then click Next This is the database server instance that you installed in step 2 When entering the database server use the format lt name of machine gt lt name of database instance gt For example MyComputer SQLExpress HP Imaging and Printing Sec EEIN f Select Database Server f Select the database server to install to Select the database server to install to from the list below or click Browse to see a list of all database servers Database Server local SQLEXPRESS Bro2. 6 Review and click the accept the terms of the license agreement button to accept the license agreement Then click Next ENWW Install the HP Imaging and Printing Security Center system 11 7 For Setup Type select User Interface Only and then click Next f Setup Type Select the setup type that best suits your needs 1 Database Only Description Full install Provides installation of the IPSC User Interface Oni User Interface Only This installation Setup Type allows you to install a remote connection to the IPSC service 8 For Choose Destination Location click Next to use the default as shown or click Browse to select an alternative folder and then click Next 9 Click Install to start the installation To go back and modify your selections click Back To discard your selections and quit click Cancel Install the user interface and service on one computer and the database on another Use this option when you choose to connect to an HP Imaging and Printing Security Center database located on a remote Microsoft SQL installation First you will install the database on the remote 12 Chapter 2 Install configure or uninstall the HP Imaging and Printing Security Center ENWW system and then complete a full installation of the HP Imaging and Printing Security Center The following figure shows the installation Figure 2 3 User interface and service on computer Database on co
3. and Features depending on the operating system you use Z CAUTION The uninstall program permanently removes the HP Imaging and Printing Security Center information from the database If you wish to save this information verify that you have created a backup before continuing 9 Select the entry for HP Imaging and Printing Security Center and then click Remove or click Uninstall depending on the operating system you use ENWW Uninstall the HP Imaging and Printing Security Center system 21 22 Chapter 2 Install configure or uninstall the HP Imaging and Printing Security Center ENWW 3 Solve problems Use this section to solve typical installation problems The following error is displayed when attempting to start the HP Imaging and Printing Security Center user interface Authorization failed You do not have access to this system Cause This will typically happen if the user runs the HP Imaging and Printing Security Center user interface from a remote computer The HP Imaging and Printing Security Center service allows remote access to all users who are members of the local Administrators group on the machine on which the HP Imaging and Printing Security Center service runs If User Account Control UAC is enabled on that machine then a remote user who is a member of the local Administrators group on the machine on which the HP Imaging and Printing Security Center service runs will not be recognized as a local adminis
4. server to install to Select the database server to install to from the list below or click Browse to see a list of all database servers Database Server local SQLEXPRESS Browse CE PS TESTIRAN Ey NOTE If the installation wizard cannot connect to the database an error is displayed verify that the account you used to install the service has database connection privileges 10 If you have previously installed the HP Imaging and Printing Security Center and a database exists the Database Already Exists window is displayed Select whether to use the existing database or to re initialize the database ZA CAUTION Selecting Re initialize database permanently deletes any existing data 11 Click Install to start the installation using the options you selected The HP Imaging and Printing Security Center installation displays the setup status To go back and modify your selections click Back To discard your selections and quit click Cancel Ey NOTE To install a remote user interface complete the full install first then install the remote user interface See Install a remote user interface on a separate computer on page 10 for instructions Install a remote user interface on a separate computer Use these instructions when you must provide a remote client connection to the HP Imaging and Printing Security Center First complete a full installation see Install the user interface service and d
5. shows the installation on a single computer Figure 2 1 Install on the same computer HPIPSC User Interface Computer A HPIPSC Service DE eae HPIPSC Database Use the following steps to install the HP Imaging and Printing Security Center on a single computer 1 2 Chapter 2 Log on to the computer that you are using for the full installation Copy the HP Imaging and Printing Security Center installation program HPIPSC_Setup exe to this computer Double click the installation program HPIPSC_Setup exe and then click Next at the welcome prompt Install configure or uninstall the HP Imaging and Printing Security Center ENWW ENWW Review and click the accept the terms of the license agreement button to accept the license agreement and then click Next For Setup Type select Full Install and then click Next F HP Imaging and Printing Security Center 2 0 InstallShield Wizard Setup Type Select the setup type that best suits your needs Click the type of setup you prefer Database Oni User Interface Only Description Provides a full installation of the product Includes the user interface and the service with database deployment options Installation of SOL Server 2008 R2 Express is the default database option For Choose Destination Location click Next to use the default as shown or click Browse to select an alternative folder Th
6. trademark of Adobe Systems Incorporated UNIX is a registered trademark of the Open Group Table of contents We ENERO CEN ON RE ER een en nee a A Le ass Re 1 System PEQUIFEMEMS 2 2 2 422 248 sven catecceescaahadeniasedentad deseadasindhcneedestatedescddaanceseadarraganeee 2 Installation Overview suisses tenter daviadsadetnne aca cacduaeaaevade canvas A iaaa 3 Verify Administrator account requirements 00 0 0 eeeeeee etter ttn eee ee eee ee etree eeeee seer eeeeeeeeeeaeeeeeeetaea 4 Install the prerequisite software ss 5 Install Microsoft NET Framework 3 5 SP1 on Windows Server 2008 R2 6 2 Install configure or uninstall the HP Imaging and Printing Security Center ccccccccsesseereeeeeeeeeeeneees 7 Install the HP Imaging and Printing Security Center system 0 cc ccceeeeeeee etter eee eee e tennessee etaeeeeeeeenee 8 Install the user interface service and database on the same computer 8 Install a remote user interface on a Separate computer ssresrrrrrrrtrrrrrrrrrrrrnrrnrrrrrrnnn 10 Install the user interface and service on one computer and the database on another 12 Configure remote access to the HP Imaging and Printing Security Center service 16 Firewall configuration for remote ACCESS cic ceeeee erect eennte teers eeeeaaeeeeeeeeenaeeeeeenenenaaes 16 Configure database security for Microsoft
7. SP1 on Windows Server 2008 R2 YNOTE See the HP Imaging and Printing Security Center Help for general information and how to use the system System requirements The following lists the basic requirements for installing the HP Imaging and Printing Security Center e Approximately 30 megabytes of free disk space to install the HP Imaging and Printing Security Center e Approximately 4 gigabytes of free disk space to install the HP Imaging and Printing Security Center database e Microsoft SQL Server 2005 or newer The HP Imaging and Printing Security Center can install Microsoft SQL Server 2008 R2 Express e A supported Microsoft Windows computer The following Microsoft Windows 32 and 64 bit operating systems except as noted are supported o Windows Server 2008 o Windows Server 2008 R2 Windows Server 2012 o Windows Vista Windows 7 Windows 8 2 Chapter 1 Introduction ENWW Installation overview Using the HP Imaging and Printing Security Center installation you can install the service user interface and database on a single computer install the database remotely or install the user interface so it can remotely connect to the service The HP Imaging and Printing Security Center can use your existing installation of Microsoft SQL Server or install Microsoft SQL Server 2008 R2 Express if needed Ey NOTE If you use Microsoft SQL Server 2012 or SQL Server 2012 Express you must change database permissi
8. SQL Server 2012 17 Configure remote database Security 2c ccccecasteceeeeaeasdecedhesaaadecececuetenavuedsedeaeduesdadadsaeeseueceddenenseadie 18 Uninstall the HP Imaging and Printing Security Center system 0 ce ceeeeeeeeeeeeeeeeeeeeeeeeeeeteeeaaaeees 19 Uninstall the user interface service and database from one computer 19 Uninstall a remote user interface from one computer sssssssseesrirrrerreressetstrtttrnnrnnrrnrnnn 20 Uninstall the user interface and service from one computer and the database from ANOLN T ea is secede tresses niine E sana deee E een Oh dents nest eq A AA AET etes denses tune 20 3 Solve problems xiscssisssasessccscin tec cccesiacacdvessesvcecadeesacenbesscsteivatestonsevangastense ten etre inner ttes Eaa UEa Naaa eines ace 23 Appendix A Software license agreement sesnsnnnnreenneeeeeeneeeseessss 25 ENWW ENWW 1 ENWW Introduction The HP Imaging and Printing Security Center is a security compliance tool Use it to create policies to assess the security of your imaging and printing devices configure the devices to comply with the policy and monitor the devices for continued compliance Use this guide to install and set up the HP Imaging and Printing Security Center System requirements Installation overview Verify Administrator account requirements Install the prerequisite software Install Microsoft NET Framework 3 5
9. abase it must have the proper credentials to access the Microsoft SQL Server 2012 or SQL Server 2012 Express database Use the Microsoft SQL Server Management Studio to add the service name to the logins for this database instance Ey NOTE Microsoft SQL Server Management Studio is a free tool available from Microsoft You can obtain the tool for Microsoft SQL Server 2012 or SQL Server Express 2012 from the Microsoft download site ENWW y 2 O NN 9 4 11 Log on to the computer where the Microsoft SQL Server instance is installed To start the Microsoft SQL Server Management Studio click Start and then select All Programs Select Microsoft SQL Server and then click SQL Server Management Studio Select the database instance where the HP Imaging and Printing Security Center database is installed Expand the Security folder Right click Logins and then select New Login Enter the account name of NT AUTHORITY NETWORK SERVICE in the Login name field From the Select a page panel click User Mapping From the Users mapped to this login table select the check box for HPIPSC From the Database role membership for HPIPSC panel select the check box for db_owner Click OK to save your changes and then exit Restart the HP Imaging and Printing Security Center service to complete the permission change Configure database security for Microsoft SQL Server 2012 17 Configure remote database security If the database was in
10. atabase on the same computer on page 8 and then install the user interface on the remote 10 Chapter 2 Install configure or uninstall the HP Imaging and Printing Security Center ENWW computer so that it can access the HP Imaging and Printing Security Center service The following figure shows the installation on computer A Figure 2 2 Install a remote user interface Computer A HPIPSC User Interface Computer B HPIPSC Service HPIPSC User Interface HPIPSC Database Use the following steps to install the HP Imaging and Printing Security Center remote user interface 1 Verify that you have completed a full installation user interface service and database of the HP Imaging and Printing Security Center See Install the user interface service and database on the same computer on page 8 2 Complete the instructions in the section titled Configure remote access to the HP Imaging and Printing Security Center service on page 16 When you have completed the required remote access changes continue with the next step and install the user interface 3 Log on to the computer where the HP Imaging and Printing Security Center user interface will run computer A in the figure 4 Copy the HP Imaging and Printing Security Center installation program HPIPSC_Setup exe to this computer 5 Double click the installation program HPIPSC_Setup exe and then click Next at the welcome message
11. dd or Remove Programs or Programs and Features depending on the operating system you use Select the entry for HP Imaging and Printing Security Center and then click Remove or click Uninstall depending on the operating system you use the user interface and service from one computer and the database from another HPIPSC User Interface Computer A Computer B HPIPSC Database Use the following steps to uninstall the HP Imaging and Printing Security Center when the user interface and service are installed on one computer and the database is installed on another computer 1 20 Chapter2 Log on to the computer where the HP Imaging and Printing Security Center user interface and service were installed computer A in the figure Click Start and then click Control Panel Click Add or Remove Programs or Programs and Features depending on the operating system you use Select the entry for HP Imaging and Printing Security Center and then click Remove or click Uninstall depending on the operating system you use Install configure or uninstall the HP Imaging and Printing Security Center ENWW 5 Indicate whether or not to remove the license file when asked Do you want to remove the license file 6 Log on to the computer where the HP Imaging and Printing Security Center database was installed computer B in the figure 7 Click Start and then click Control Panel 8 Click Add or Remove Programs or Programs
12. en click Next For Database Location a Select the Install SQL Server Express 2008 R2 button to install Microsoft SQL Server 2008 R2 Express on this computer b Or select the Use a local database server button to use an existing instance of Microsoft SQL Server or Microsoft SQL Server Express on this computer NOTE Because you are installing on a single computer do not select Use a Remote database server For instructions about installing a remote database see Install the user interface and service on one computer and the database on another on page 12 Install SQL Server Express 2008 A2 Indicate where the SQL Server database should be located D Use a Local database server Use a Remote database server The database must have already been installed 4 If you selected Install SQL Server Express 2008 R2 the files are extracted and a final verification is displayed Click Next to install Microsoft SQL Server Express 2008 R2 Install the HP Imaging and Printing Security Center system 9 9 If you selected Use a local database server use the Select Database Server to select the database server from the list or click Browse to search for one and then click Next If you enter the database server use the format lt name of machine gt lt name of database instance gt For example MyComputer SQLExpress 1 eaa and Pinna Sea Select Database Server Select the database
13. erface Only DER ET TE PEREA Description Provides installation of the IPSC database on an existing SQL Server instance Use Database Only when requiring the IPSC DB to reside on a remote DB server This option does not install SOL Server only the IPSC DB For Select Database Server click Browse to locate the Microsoft SQL server select it and then click Next Use the section Configure remote database security on page 18 and complete the procedure to allow access by the HP Imaging and Printing Security Center service Once you have completed the changes continue with the next step to install the user interface and service Log on to the computer where the HP Imaging and Printing Security Center user interface and service will run computer A in the figure Copy the HP Imaging and Printing Security Center installation program HPIPSC_Setup exe to this computer Double click the installation program HPIPSC_Setup exe and then click Next at the welcome prompt Review and click the accept the terms of the license agreement button to accept the license agreement and then click Next For Setup Type select Full Install and then click Next a al HP Imaging and Printing Security Center 2 0 InstallShield Wizard x Setup Type Select the setup type that best suits your needs Click the type of setup you prefer Database Onl User Interface Only
14. f the Administrators group on the local computer The account must have the proper privileges to connect to the HP Imaging and Printing Security Center database e When installing the service and the database on separate computers verify that the account you use to install the service has the correct permissions to connect to the database When installing the service and the database on the same computer by default the Microsoft SQL Server allows the Administrator to connect to the local database 4 Chapter 1 Introduction ENWW Install the prerequisite software Before installing the HP Imaging and Printing Security Center you must have the following software installed on the computer s where the system will run Ey NOTE If required the HP Imaging and Printing Security Center installation program HPIPSC_Setup exe will install these products during the installation e Microsoft NET Framework 3 5 SP1 or greater e Microsoft Office Primary Interop Assembly e Microsoft Report Viewer 2008 SP1 e Microsoft SQL Server 2008 R2 Express Ey NOTE Once you complete the installation of the HP Imaging and Printing Security Center run Microsoft Windows Update to ensure that the listed software is current ENWW Install the prerequisite software 5 Install Microsoft NET Framework 3 5 SP1 on Windows Server 2008 R2 The HP Imaging and Printing Security Center requires Microsoft NET Framework 3 5 Service Pack 1 The HP Imaging and Pri
15. fa ga HP Imaging and Printing ip Security Center Installation and Setup Guide Ap HP Imaging and Printing Security Center Installation and Setup Guide Copyright information 2012 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Applicable product J8023AA Edition 2 11 2012 v 2 0 7 Microsoft Outlook Windows Windows Server Windows 7 Windows 8 Windows Vista Windows XP and Microsoft NET Framework are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft SQL Server 2005 Express SQL Server 2008 Express and Microsoft SQL Server are registered trademarks of Microsoft Corporation in the United States and or other countries NetWare and Novell are registered trademarks of Novell Corporation IBM is a registered trademark of International Business Machines Corp Ethernet is a registered trademark of Xerox Corporation PostScript is a
16. fers no title to or ownership in the Software and is not a sale of any rights in the Software HP s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptatio
17. ging and Printing Security Center database is installed Expand the Security folder Right click Logins and then select New Login Enter the account name in the Login name field In our example this is HP MyHpComputer From the Select a page panel click User Mapping From the Users mapped to this login table select the check box for HPIPSC oes Ss SS From the Database role membership for HPIPSC panel select the check box for db_owner 10 Click OK to save your changes and then exit 18 Chapter 2 Install configure or uninstall the HP Imaging and Printing Security Center ENWW Uninstall the HP Imaging and Printing Security Center system Use the appropriate section to uninstall the HP Imaging and Printing Security Center system E NOTE It is not necessary to stop the HP Imaging and Printing Security Center service before running the uninstall program The service is stopped as part of the process e Uninstall the user interface service and database from one computer e Uninstall a remote user interface from one computer e Uninstall the user interface and service from one computer and the database from another Uninstall the user interface service and database from one computer Computer A HPIPSC Service HPIPSC User Interface HPIPSC Database Use the following steps to uninstall the HP Imaging and Printing Security Center when the user interface service and database were all
18. installed on the same computer 1 Log on to the computer where the HP Imaging and Printing Security Center user interface service and database were installed 2 Click Start and then click Control Panel 3 Click Add or Remove Programs or Programs and Features depending on the operating system you use 4 Select the entry for HP Imaging and Printing Security Center and then click Remove or click Uninstall depending on the operating system you use 5 Indicate whether or not to delete the database information when asked Would you like to delete the HP Imaging and Printing Security Center Database CAUTION Selecting Yes permanently removes the HP Imaging and Printing Security Center information from the database If you wish to save this information select No 6 Indicate whether or not to remove the license file when asked Do you want to remove the license file ENWW Uninstall the HP Imaging and Printing Security Center system 19 Uninstall a remote user interface from one computer Computer A Q HPPSC User Interface Computer B t HPIPSC User interface MPIPSC Database Use the following steps to uninstall the HP Imaging and Printing Security Center user interface when it was installed on a remote computer 1 Uninstall Log on to the computer where the HP Imaging and Printing Security Center user interface was installed computer A in the figure Click Start and then click Control Panel Click A
19. mputer B Computer A HPIPSC Service E Computer B HPIPSC User Interface HPIPSC Database Use the following steps to install the HP Imaging and Printing Security Center 1 Log on to the computer where the HP Imaging and Printing Security Center database will run computer B in the figure 2 Install and configure the Microsoft SQL Server on this computer if required See the Microsoft SQL Server installation and configuration documentation for instructions 2 NOTE By default Microsoft SQL Server Express does not allow remote connections If Microsoft SQL Server Express is used in this configuration use the instructions at the Microsoft Web site http support_microsoft com kb 914277 to allow remote connections 3 Copy the HP Imaging and Printing Security Center installation program HPIPSC_Setup exe to this computer 4 Double click the installation program HPIPSC_Setup exe and then click Next at the welcome prompt 5 Review and click the accept the terms of the license agreement button to accept the license agreement and then click Next ENWW Install the HP Imaging and Printing Security Center system 13 10 11 12 13 14 Chapter 2 For Setup Type select Database Only and then click Next RUE P Imaging and Printing Sect er 2 0 Insta Setup Type Select the setup type that best suits your needs Database Onl Full install User Int
20. ns and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved 25 DISCLAIMER TO THE EXTENT ALLOWED BY LOCAL LAW THIS SOFTWARE IS PROVIDED TO YOU AS IS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND WHETHER ORAL OR WRITTEN EXPRESS OR IMPLIED HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY NON INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states and provinces do not allow exclusion of implied warranties or conditions so certain exclusions may not apply to you You may have other rights that vary from country region to country region state to state or p
21. nting Security Center installation program HPIPSC_ Setup exe will attempt to install the package if it is not found on the computer However Windows Server 2008 R2 does not allow installation of Microsoft NET 3 5 SP1 When attempting to install the HP Imaging and Printing Security Center an error might be displayed stating Microsoft NET Framework 3 5 SP1 or greater needs to be installed for this installation to continue Before you begin the HP Imaging and Printing Security Center installation on a Windows Server 2008 R2 you can manually enable Microsoft NET 3 5 SP1 using the following steps 1 Logon to the Windows Server 2008 R2 computer as the Administrator 2 Click Start and then click Administrative Tools and then click Server Manager The Server Manager window is displayed Click Features in the left panel and then click Add Features Select the check box for NET Framework 3 5 1 Features Click Next and then click Install When the installation completes click Close oor oP E o You can now run the HP Imaging and Printing Security Center installation 6 Chapter 1 Introduction ENWW 2 ENWW Install configure or uninstall the HP Imaging and Printing Security Center Use the following sections to install configure or uninstall the HP Imaging and Printing Security Center Install the HP Imaging and Printing Security Center system Configure remote access to the HP Imaging and Printing Security Center se
22. ons before using the HP Imaging and Printing Security Center After you install the HP Imaging and Printing Security Center see Configure database security for Microsoft SQL Server 2012 on page 17 for instructions The HP Imaging and Printing Security Center installation provides three options e Database Only Installs only the HP Imaging and Printing Security Center database on a computer that contains an existing installation of Microsoft SQL Server Use this option to install the HP Imaging and Printing Security Center database separately from the HP Imaging and Printing Security Center service e Full Install Installs the entire HP Imaging and Printing Security Center system user interface service and database Optionally you can install the Microsoft SQL Server 2008 R2 Express on computers that do not contain an existing installation of Microsoft SQL Server If required you can install the database remotely from the HP Imaging and Printing Security Center service e User Interface Only Installs only the HP Imaging and Printing Security Center user interface Use this option when you must connect to the HP Imaging and Printing Security Center using a remote client ENWW Installation overview 3 Verify Administrator account requirements Review the following information before you begin the HP Imaging and Printing Security Center installation e You must log on as the Administrator or use an account that is a member o
23. rity Center If this fails see the following solution The HP Imaging and Printing Security Center installation Click Control Panel and then click Add Remove Programs might be corrupt Right click on the HP Imaging and Printing Security Center entry and then click Repair Attempts to uninstall the HP Imaging and Printing Security Center might fail if the policy editor is open to an unsaved policy A Files in Use window is typically displayed However clicking OK does not resolve the issue Cause Solution The file is in use Exit the policy editor and then exit the HP Imaging and Printing Security Center system From the Files in Use window click OK to continue with the uninstall 24 Chapter 3 Solve problems ENWW A ENWW Software license agreement HEWLETT PACKARD SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP License Grant HP grants you a license to Use multiple copies of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is designed and licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by HP or its third party suppliers Your license con
24. rovince to province LIMITATION OF LIABILITY EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUBSIDIARIES AFFILIATES OR SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL OR OTHER DAMAGES INCLUDING LOST PROFIT LOST DATA OR DOWNTIME COSTS ARISING OUT OF THE USE INABILITY TO USE OR THE RESULTS OF USE OF THE SOFTWARE WHETHER BASED IN WARRANTY CONTRACT TORT OR OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Your use of the Software is entirely at your own risk Should the Software prove defective you assume the entire cost of all service repair or correction Some countries regions states and provinces do not allow the exclusion or limitation of liability for incidental or consequential damages so certain above limitations may not apply to you ANY PERSON TO WHOM THIS SOFTWARE IS TRANSFERRED SHOULD BE AWARE THAT USE OF THE SOFTWARE IS SUBJECT TO HP SOFTWARE LICENSE TERMS DISTRIBUTED WITH THE SOFTWARE USE OF THE SOFTWARE INDICATES ACCEPTANCE OF THESE TERMS IF THE USER DOES NOT ACCEPT THESE TERMS THE SOFTWARE SHOULD BE RETURNED 26 Appendix A Software license agreement ENWW 2012 Hewlett Packard Development Company L P www hp com
25. rvice Configure database security for Microsoft SQL Server 2012 Configure remote database security Uninstall the HP Imaging and Printing Security Center system 8 Install the HP Imaging and Printing Security Center system Use the appropriate section depending on how you are installing the HP Imaging and Printing Security Center Install the user interface service and database on the same computer on page 8 Instructions for installing the HP Imaging and Printing Security Center user interface service and database on the same computer Install a remote user interface on a separate computer on page 10 Provides instructions for installing the user interface Use this section when you must connect to the HP Imaging and Printing Security Center service using a remote client First complete the installation of all components on the same computer Install the user interface service and database on the same computer on page 8 and then install the remote user interface Install the user interface and service on one computer and the database on another on page 12 Provides instructions for first installing the HP Imaging and Printing Security Center database on a computer that contains an existing installation of Microsoft SQL Server and then installing the user interface and service on a separate computer Install the user interface service and database on the same computer The following figure
26. stalled remotely from the HP Imaging and Printing Security Center service you must configure the database to allow access by the service The HP Imaging and Printing Security Center service runs as NT AUTHORITY NETWORK SERVICE When the service accesses the HP Imaging and Printing Security Center database across the network it uses the service computer s credentials which is an account named lt Domain Name gt lt Computer Name gt You must append the symbol to the computer name For the HP Imaging and Printing Security Center service to access the database use the Microsoft SQL Server Management Studio to add the computer account to the logins for this database instance add this account as a user for the database and make this account an owner of the database Ey NOTE Microsoft SQL Server Management Studio Express is a free tool available from Microsoft You can obtain the tool for Microsoft SQL Server Express 2005 or 2008 from the Microsoft download site In the following steps the computer account is HP MyHpComputer where HP is the domain name MyHpComputer is the computer name and the symbol is appended to the computer name 1 Logon to the computer where the Microsoft SQL Server instance is installed 2 To start the Microsoft SQL Server Management Studio click Start and then select All Programs Select Microsoft SQL Server and then click SQL Server Management Studio 3 Select the database instance where the HP Ima
27. then select Add to Group Click Add and then enter the name of the account to add Click OK to save your changes See the next section Firewall configuration for remote access on page 16 for instructions about configuring the firewall for remote access to the Service If the HP Imaging and Printing Security Center user interface is located on the same computer as the service user access to the service is automatically granted If necessary system administrators can limit local access using folder file restrictions Firewall configuration for remote access If a firewall is installed on the computer on which the HP Imaging and Printing Security Center service runs and it will be accessed from the user interface on a remote computer the firewall must be set to allow access to the service The HP Imaging and Printing Security Center service listens on port 8002 which must be opened in the firewall to allow remote access to the service 16 Chapter 2 Install configure or uninstall the HP Imaging and Printing Security Center ENWW Configure database security for Microsoft SQL Server 2012 If you use Microsoft SQL Server 2012 or SQL Server 2012 Express locally or remotely you must configure the database to allow access by the HP Imaging and Printing Security Center service The HP Imaging and Printing Security Center service runs as NT AUTHORITY NETWORK SERVICE When the service accesses the HP Imaging and Printing Security Center dat
28. trator because UAC removes the local Administrators group from that user s access token Solution Add the user to the local group named HPIPSC created by the installation on the machine on which the HP Imaging and Printing Security Center service is installed Error Microsoft NET Framework 3 5 SP1 or greater needs to be installed for this installation to continue Cause Windows Server 2008 R2 might not allow the HP Imaging and Printing Security Center installation wizard to install Microsoft NET Framework 3 5 SP1 Solution See Install Microsoft NET Framework 3 5 SP1 on Windows Server 2008 R2 on page 6 Installation of the HP Imaging and Printing Security Center failed but cannot uninstall Cause The installation files may be corrupted Solution The Microsoft Windows Installer CleanUp Utility might correct the uninstall failure ENWW 23 Attempts to start HP Imaging and Printing Security Center user interface result in error messages about the Service Not Running Cause Solution The HP Imaging and Printing Security Center service might Log on to the computer that runs the HP Imaging and not be running Printing Security Center service Click Start then click Control Panel From the Administrative Tools folder double click Services Locate and select the HP Imaging and Printing Security Center in the list and then click Start the service Try restarting the HP Imaging and Printing Secu
29. wse y NOTE If the installation wizard cannot connect to the database an error is displayed verify 17 that the account you used to install the service has database connection privileges See Verify Administrator account requirements on page 4 for more information Click Install to start the installation using the options you selected The HP Imaging and Printing Security Center installation displays the setup status To go back and modify your selections click Back To discard your selections and quit click Cancel Install the HP Imaging and Printing Security Center system 15 Configure remote access to the HP Imaging and Printing Security Center service You must configure the HP Imaging and Printing Security Center service to allow user access from a remote computer By default the service allows remote access to all users who are members of the local Administrators group on the machine on which the HP Imaging and Printing Security Center service runs All other users requiring remote access must be added to the local group named HPIPSC created by the installation on the machine on which the HP Imaging and Printing Security Center service is installed Ey NOTE To add a user to the local group named HPIPSC click Start and then right click on My Computer and then select Manage From the System Tools item select Local Users and Groups and then select Groups From the group name list right click HPIPSC and
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