HP LaserJet9000 User's Manual
Contents
1. e Pull open the tray you wish to load until it reaches the stop or remove it completely for more convenient loading e Make sure that the right paper guide is in the LOAD position by firmly pushing it to its right stop e Obtain a fresh ream of paper Hold the ream on the long edge and bend it in and out Repeat on the short edge Square it off properly Fig 25 e Insert approx one third of the ream in the tray and ensure that all paper is lined up nicely Repeat that two more times to fill Fig 35 Fanning the Paper the tray e Load the paper face down with its top edge towards the right DIN A4 and US Letter size long edge feeding LEF e Push down the stack such that all sheets are under the separation corners Fig 26 e Push the right paper guide with its separation corner tab to the left to ensure proper guiding of the stock Fig 27 There should be no gap between the paper guide and the stock e Push down on the paper stack a few times The paper must move up and down freely Fig 26 Filling in Paper e Close the tray Repeat the procedure for all trays to be loaded Note 1 The right paper guide can be adjusted within approx 1mm 04 by pushing the separation corner tab to the left and right FEED and LOAD position as indicated on the yellow label the tray Fig 27 Note 2 A gap between the right paper guide and the stock can lead to unreliable feeding and jams inside the tray The adjustment o2. TRAY 4 SIZE FONT LIST CUSTOM PRINT P f TRAY 4 TYPE FONT LIST PREPRINTED TRAY 5 SIZE CUSTOM TRAY 5 TYPE LETTERHEAD TRAY 6 SIZE CUSTOM Info Tray 4 TowerFeed Tray 1 TRAY 6 TYPE Info Tray 5 TowerFeed Tray 2 PREPUNCHED Info Tray 6 TowerFeed Tray 3 FUSER MODES Info Tray 7 9 TowerFeed Tray 4 6 PLAIN NORMAL PREPRINTED NORMAL LETTERHEAD NORMAL TRNSPARENCY NORMAL PREPUNCHED NORMAL Please refer to page 22 for more information on this page Menu continued 1 IU 675 0150 25 TowerFeed for the HP LaserJet 9000 APPENDIX F Printer Information Pages hp LaserJet 9000 series printers paper path test copy 1 of 1 Source Tray 2 Destination STANDARD OUTPUT Input Trays Output Bins Tray 1 UNKNOWN STANDARD OUTPUT Tray 2 LETTER OPTIONAL BIN 1 Tray 3 Ad OPTIONAL BIN 2 Tray 4 CUSTOM Tray 5 CUSTOM Tray 6 ANY Tray 7 CUSTOM Please refer to page 22 for more information on this page IU 675 0150 26 TowerFeed for the HP LaserJet 9000 APPENDIX G TowerFeed Selfitest TowerFeed Selftest Feature The TowerFeed selftest feature allows testing the TowerFeed unit independently from any printer and computer With this test you can the paper feeding behavior of the unit horizontal position skew jam Note To perform a TowerFeed selftest with the printer on top of it open the right side cover of the printer to access the media being fed from TowerFeed through th
3. TowerFeed Tray 1 Tray 5 TowerFeed Tray 2 Tray 6 TowerFeed Tray 3 Tray 7 TowerFeed Tray 4 Tray 8 TowerFeed Tray 5 Tray 9 TowerFeed Tray 6 ONoOaRWNM OO NA with TowerFeed installed Selects Paper Letter Size Legal 11 inx17in 26 A4 27 A3 101 Custom size For other sizes please refer to your printer manual Selects Paper Type mediatype Panel Display Plain PLAIN Preprinted PREPRINTD Letterhead LTRHEAD Transparency TRNSPRNCY Prepunched PREPUNCHD Bond BOND Recycled RECYCLED Color COLOR Cardstock CARDSTOCK Rough ROUGH indication for reference purposes only IU 675 0150 17 TowerFeed for the HP LaserJet 9000 APPENDIX C Tips amp Hints Power ON Sequence Power On TowerFeed first When powering on the printer it will scan its option bus for available options In case TowerFeed is not ready at that point of time the printer will not activate its support and not add this option to its configuration Printing on the wrong Paper Why doesn t it print from the tray selected If a selected Tray does not contain the paper size assigned for the print job the printer might look for other trays containing the demanded paper size and if this is available and with the same Paper Type as Tray it will pull paper from there OD The 3 Rules for Correct Paper Selection Ee T Assign a different Paper Type to every Tray by using the printers control panel You may assign the same
4. Fig 9 Caution When rolling TowerFeed and printer to another place watch out when crossing doorsteps to not have the unit tipping over or TowerFeed trays sliding open Fig 9 Positioning the printer on TowerFeed IU 675 0150 6 TowerFeed for the HP LaserJet 9000 INSTALLATION Removing the Trays Transportation Inserts For shipping the bottom plate of the TowerFeed tray is secured with transportation inserts These have to be removed before loading the trays e Pull out lift upwards and pull out the trays from TowerFeed Remove the transportation inserts Fig 10 There are two at each side please keep the inserts for eventual later re shipment e Re insert and close the trays Note In the right side plate of the tray you will find E white coding pins for the respective paper Fig 10 TowerFeed tray with transportation inserts size These are set by the factory and must not be changed Installing the PPCA in the Printer The PPCA Paper Path Connection Assembly Fig 11 from the accessories box has to be installed in the printer to guide and transport the paper delivered from TowerFeed inside the printer e Open the right side cover of the printer e Take the PPCA with the black rollers towards you and the gearing to the right and retract the gray sliders with the metal bolts e Slide the PPCA into the gap behind the right side cover of the printer and release the sliders to let the
5. and the 2 non stoppable ones on the right side of the unit Fig 7b Note When turning TowerFeed over on a side or its back be careful to not scratch its housing Use a piece of cardboard or the like to prevent the unit from scratches e Remove the transportation inserts in the TowerFeed trays as de scribed in INSTALLATION Important It is recommended to keep the packaging material and inserts for proper protection of the unit and its parts in case of reshipment IU 675 0150 4 TowerFeed for the HP LaserJet 9000 Re Packing the TowerFeed unit To re pack TowerFeed proceed as follows reverse order of steps for unpacking the unit Remove the trays and insert the transportation inserts as shown in Fig 10 to secure the trays for shipping it is important to secure the trays to avoid possible shipping damage Remove the PPCA Paper Path Connection Assembly from inside the printer Fig 11 and pack it into the accessories box Fig 2 Remove the 4 Rollers from the TowerFeed unit and pack them into the accessories box Fig 7 Place the shock absorbers on the bottom of the shipping container Fig 5 Stretch wrap TowerFeed to prevent the trays to open during shipping Enlist the help of another person to place the TowerFeed unit inside the box Ensure that the unit is correctly seated and cushioned Fig 5 If part of the shipment also include the optional stand Fig 4 Be sure that all a
6. liable for incidental or consequential damages arising from the use of its equipment TowerFeed models are available for the following HP LaserJet printers Wek TowerFeed 444 for the TowerF eed 444 for the HP TowerFeed 444 for the TowerFeed 444 for the HP Laser et 4100 Series Color Laser et 4550 Series HP Laser et 9000 Series HP Laser et 8150 Series TowerFeed a Swiss product manufactured by Rutishauser Data AG Tel 41 0 43 477 1111 Kronenstrasse 9 Fax 41 0 43 477 1122 CH 8712 Stafa e mail infodesk rutishauser ch Switzerland Internet http www rutishauser ch a RURU
7. of the stand Make sure that the rear right stacker roller sits between the positioning bolts as shown in Fig 16 That figure also shows a roller clamp with screw and washer from the accessories box e Mount two roller clamps to the stand on the side of the guiding bar and fasten them tightly to keep the stacker rollers in place Fig 17 e Mount the third roller clamp loosely to the stand Fig 21 It will be fastened after the height adjustment of the output stacker has been done e Attach the grounding cable of the stacker to the stand using the pre mounted screw Fig 15c Caution When removing the output stacker from the stand in a later point in time do not forget to detach the stacker grounding cable from the stand IU 675 0150 8 TowerFeed for the HP LaserJet 9000 Blocking De blocking the Guiding Bar in horizontal position The stand has a provision for blocking the guiding bar so that the output stacker after being pulled back from the printer for jam removal can be pushed back easily and without risk to tip over e To activate the blocking mechanism push the bolt into the guiding bar and fix it in position with the knurled screw Fig 18 Attaching the Output Stacker to the Printer e Insert the guiding bar of the stand into the guide holder that is on the rear lower side of TowerFeed Fig 19 e Slide in the blue plastics guide until it snaps into position Fig 20 e Push the stand with the
8. output stacker towards the printer system until the stacker s spring loaded hooks snap into the printer s cutouts e Adjust the output stacker inclination using the two blue adjustment wheels of the outside stacker rollers Fig 21 Fig 22a b until the output stacker is parallel to the printer Fig 22c e Adjust clamp and tighten its screw Fig 22d IU 675 0150 9 INSTALLATION TowerFeed for the HP LaserJet 9000 INSTALLATION Electrical Connections Now that TowerFeed and printer are mechanically assembled the units have to be connected electrically to each other e Connect the power cables to printer and TowerFeed Fig 23a Fig 23b When installing the optional 3000 sheet output stacker as well power and data cable have to be connected too e the short data cable of the output stacker plugs into the ACCESSORY connector of the printer Fig 23c The long power cable of the output stacker cannot be plugged into a regular power plug Here are two alternatives e Use a regular appliance cable to extend the long power cable of the output stacker to connect it with a wall plug e Use the HP PowerBox C4781 60500 Fig 24a with one regular power cable to connect to the wall plug and 2 1 connectors for the connection of printer TowerFeed and output option Fig 24b c d additional appliance cable and HP PowerBox are not part of the shipment Now the system is ready
9. power on TowerFeed again with at least one tray closed TowerFeed will respond with spinning the motor and a short Reset beep Now it is ready again in its normal operating mode In case error conditions are showing up which are depending on a specific TowerFeed tray you can swap trays to find out whether a problem exists with the tray itself or whether a specific module is the cause IU 675 0150 27 TowerFeed for the HP LaserJet 9000 APPENDIX H TowerFeed Specifications Dimensions and Weights Floor Model with 4 trays Floor Model with 6 trays Paper Specifications Paper Trays Tray capacity Positioning accuracy Environmental conditions Power Requirements Fuse Type IU 675 0150 Model Designation TF 444 44 65 TF 444 66 65 Paperweight Note Standard trays International CH USA Optional trays A4 Letter Legal A3 Ledger Width Depth Height Weight 740 mm 725 mm 503 mm 45 kg 740 mm 725 mm 683 mm 58 kg 60 95 g m 16 24 Ib Also consult the paper specifications for your printer DIN A4 Landscape European Size US Letter Landscape 8 2 x 11 DIN A3 Portrait European Size US Legal Portrait 8 2 x 14 US Ledger Portrait 11 x 17 Up to 500 sheets or a stack of 50 mm whichever depending on paperweight is reached first Up to 250 sheets or a stack of 25 mm whichever depending on paperweight is reached first For 80 g m bond type paper typically b
10. Installation and User s Guide TowerFeed for the HP LaserJet 9000 Rutishouser IU 675 0150 IU 675 0150 USER S MANUAL TABLE OF CONTENTS TowerFeed 444 for the HP LaserJet 9000 Series TABLE OF CONTENTS 1 PREFACE 2 BOX CONTENTS 3 UNPACKING 4 RE PACKING 5 INSTALLATION Hardware Installation 6 Printer Panel Settings 11 Software Installation 12 OPERATING Loading Paper 13 Marking a Tray with its Paper Type 14 Paper Tray empty 14 Paper Tray depleted during Print Job 14 Requested Paper missing 14 Paper Jam 15 APPENDIX A Printer Specific Notes 16 APPENDIX B PCL Paper Selection Commands 17 APPENDIX C Tips amp Hints 18 APPENDIX D Paper Quality Guidelines 20 APPENDIX E Troubleshooting 21 APPENDIX F Printer Information Pages 23 Configuration Page 24 Menu Map 25 Paper Path Test 26 APPENDIX G TowerFeed Selftest 27 APPENDIX H TowerFeed Specifications 28 APPENDIX I Cleaning and Maintenance 29 1 TowerFeed for the HP LaserJet 9000 PREFACE Congratulations You selected TowerFeed a superior sheet feeder specifically designed by Rutishauser Data AG in Switzerland in collaboration with HP USA to extend the paper handling capabilities of the HP LaserJet 9000 printer The TowerFeed Option offers new possibilities You can select from up to 9 different paper types directly from your workstation print extra copies instead of going to the copier to make copies You get the better copies and you c
11. LOAD TRAY 1 Media Type amp Size LOAD TRAY n Media Type amp Size 13 03 00 J AM INSIDE RIGHT DOOR TF Beeping Description NO NO NO NO Tray n open Empty Tray without pending print request Requested paper not available Paper requested from empty Tray n Paper jam in Printer For TF Beeping Sequences TF Beep Types see next page For other error messages on the printer panel display please refer to your printer manual IU 675 0150 21 Action Remarks Close Tray Reload tray n Load Tray 1 with the correct size Also refer to section INSTALLATION Printer Panel Settings in this manual and to your printer manual for further details on how to change media Size and Type through the printer control panel Refill Tray n The printer witches automatically to the next tray with the same media Size amp Type and pulls paper from there depending on printer settings Clear paper jam and all other sheets from the paper path Open close printer cover s Also refer to section OPERATING Paper J am in this manual and to your printer manual for further details TowerFeed for the HP LaserJet 9000 APPENDIX E Troubleshooting Diagnosing an Error Situation cont When calling for support please have the printer test pages at hand Configuration Page Menu Map and Event Log Page as per APPENDIX F Pos LED Printer Display TF Beeping Descri
12. Paper Type to two or more tray numbers only if these trays all contain the same Paper Type 2 Make sure that you select the correct Paper Size for the selected Tray The selected Paper Size in the application software must be the same as the size of the selected Tray 3 Select paper within your application by Paper Type or by Tray If a tray containing the selected Paper Type runs out of paper the printer will pull paper from another tray only if it has the same paper Size and Type Paper Control and Selection Selection Criteria The HP LaserJet offers various possibilities to select paper by offering three selection parameters Paper Size Paper Source Tray number Paper Type The selection criteria differ in their priorities and can be changed using the respective printer utility software Paper Types The Paper Type is a selection criteria which can be used to name trays and to distinguish between different paper types within a given paper size The HP LaserJet offers 10 predefined Paper Types Bond Cardstock Color Letterhead Plain Preprinted Prepunched Recycled Rough and Transparency Default Paper Type Without a specific paper type assigned to a tray PLAIN becomes the default paper type Without a specific paper source selection in a document the printer will pull paper from a paper source with the paper type PLAIN Assigning a Paper Type to a Tray Please refer to the section INSTALLATION Printer Pa
13. an color code document copies to clearly identify a copy The color already defines the addressee and you will save the marking of the copies realize an attractive alternative to the multi part forms printed on conventional impact printers You will get better copies raise the flexibility and you can save cost for expensive preprints and chemical papers We encourage you to read this manual carefully to ensure correct installation and reliable operation While installing TowerFeed or whenever an unclear situation arises please also consult the user s manuals of your HP LaserJet 9000 printer your computer system your application software and your network software The name TowerFeed is generic to the TowerFeed family of automatic sheet feeders and is used throughout this manual TowerFeed has this model number scheme TowerFeed 444 xx 65 yy E Version 01 International A4 trays European power cable 04 USA US Letter trays US power cable 05 Switzerland A4 trays Swiss power cable Printer Model 65 HP LaserJet 9000 Series Configuration 44 floor model with 4 trays 4x500 sheets 66 floor model with 6 trays 6x500 sheets For example TF 444 44 65 01 is an international version with 4 DIN A4 paper trays amp European power cable A plate showing type and designation and the serial number are located besides the power inlet of your TowerFeed Please refer to this des
14. bolts snap into position Fig 12 Fig 12 Installing the PPCA in the printer IU 675 0150 7 TowerFeed for the HP LaserJet 9000 INSTALLATION Assembling Stand and 3000 sheet Output Stacker optional Required Tools The following list shows the tools that are required to prepare and assemble the stand with the 3000 sheet output stacker option e Allan key 4mm included in the accessories box Fig 2 e Torx hexagon key X20 e Fork wrench 10mm or monkey wrench 2 pieces Note The required Torx key and fork monkey wrenches are not part of the product shipment and must be obtained locally Preparation of the Output Stacker The guiding bar has to be moved from the stacker to the stand For that purpose proceed at follows e Remove the Torx screw fixing the grounding cable from the stacker to the guiding bar Fig 13a This screw will be used later on again e Loosen and remove the hexagonal swivel bolt screw with nut holding the guiding bar Fig 14b to the stacker Fig 13b That guiding bar will be remounted with screw and nut to the stand Preparation of the Stand e Mount the guiding bar to the stand using hexagonal screw and nut Fig 14a Fig 15a e Attach the yellow green grounding cable from the stand to the guiding bar using the Torx screw from the output stacker Fig 15b Mounting the Output Stacker onto the Stand e Put the stacker onto the stand so that its rollers rest on the lower level
15. ccessories including the PPCA user manual rollers and power cable are packed in the box Fig 2 Add the blue shock absorbers on the top Make sure that the stand is correctly seated and held between bottom and top absorbers Fig 3 Fig 8 Fix the accessories box with content on top of TowerFeed with a tape Fig 8 Close the container Caution For reshipping TowerFeed you must use the original packing to avoid shipping damage of the unit IU 675 0150 5 Py RE PACKING TowerFeed Packing TowerFeed for the HP LaserJet 9000 INSTALLATION Hardware Installation Warning POWER OFF your printer and disconnect all power and interface cables before installing and or servicing TowerFeed Positioning the Printer e Place the TowerFeed unit at the location you wish Be sure to place it on a flat location e Carefully put the printer unit onto TowerFeed Rear left and right fronts of the printer are aligned with the TowerFeed fronts The positioning holes of the printer will match with the positioning pegs of the TowerFeed top Fig 9 Warning 1 The printer weighs up to 60 kilograms 130 pounds Enlist the help of a second person to lift the unit To prevent back strain or injury bend your knees when lifting the unit 2 To lift the printer use the handholds of the printer When lowering the printer be careful to not damage the electrical connector or the gearing interface of TowerFeed
16. d Allen key 4mm optional comes only with stand for 4 tray TowerFeed Fig 2 Accessories Box Content incl mounting kit for optional stand IU 675 0150 3 TowerFeed for the HP LaserJet 9000 UNPACKING Note Prior to delivery your TowerFeed was thoroughly tested and care fully packaged Please check your unit for transportation damage and or missing parts immediately upon receipt It is advisable to get a second person to help you unpack the unit Warning TowerFeed weighs up to 60 kilograms 130 pounds depending on configuration Enlist the help of a second person to lift and place the printer To prevent back strain or injury bend your knees when lifting the unit Unpacking the TowerFeed unit e Cut the packing strips and remove the top of the shipping container e Remove the two blue shock absorbers and the accessories box from the top of the unit Fig 3 e f TowerFeed is delivered with the optional stand for the 4 tray unit remove the stand that is packed in front of TowerFeed Fig 4 e Enlist the help of another person and carefully lift TowerFeed out of the container Fig 5 e Remove the stretched plastic from TowerFeed Be careful to not scratch the unit when using a cutting tool e Insert the 4 rollers from the accessories box with some force onto the roller shafts of TowerFeed They will snap into position with a noticeable click Insert the 2 stoppable rollers on the left side Fig 7a
17. e PPCA Paper Path Connection Assembly To enter the TowerFeed selftest mode proceed as follows e Power off TowerFeed e Open the printer s right side cover e Open all TowerFeed Trays approx 5 cm 2 is sufficient e Power on TowerFeed e Wait for the following actions to be completed e activation of the solenoid clicking in each module e spinning of the motor approx 5 sec e ashort beep TowerFeed Reset beep e Close the top most TowerFeed tray After a few seconds a sheet will be fed from this tray You now can mark on the PPCA the position of the left edge of the sheet reference for horizontal paper position e Pull out the sheet from its waiting position TowerFeed will automatically feed a next sheet You now can compare the moving position of the left edge of the next sheet If it moves up straight in the same position this is ok In case the left edge position would be different or moving from left to right or vice versa this might indicate a problem in either the tray the unit module or the paper loading e To test the next lower tray close that tray before removing the sheet from its waiting position Now remove the waiting sheet and TowerFeed will feed a sheet from that next lower tray TowerFeed will always feed the next sheet from its lowest closed tray To revert to normal operation open the top most TowerFeed tray remove the waiting sheet and power off TowerFeed Close the right side cover and
18. etter than Temperature Relative humidity non condensing Note 28 vertical 2 0 mm 0 08 horizontal 2 0 mm 0 08 skew 2 5 mm 0 10 Operating 10 C to 32 C 50 F to 90 F Storage 25 C to 50 C 13 F to 122 F Operating 25 to 80 Storage 5 to 95 Please observe recommended storage conditions for paper see Paper Quality Guidelines 100 240 V 5 10 50 60 Hz 1 5 A 3 15 A 250 V slow 5x20mm TowerFeed for the HP LaserJet 9000 APPENDIX J Cleaning and Maintenance TowerFeed does not require preventive maintenance Cleaning of housing and removal of paper dust from within the TowerFeed trays might now and then be indicated Clean the outside of TowerFeed with a lightly water dampened cloth Do not use detergents to avoid damage of the surfaces To clean the paper drawers from paper dust completely remove the drawers from TowerFeed remove the paper and use a vacuum cleaner with a soft brush Warning To avoid damage to the paper out sensor arms do not reach into the openings for the paper drawers IU 675 0150 29 TowerFeed for the HP LaserJet 9000 Notes IU 675 0150 30 TowerFeed for the HP LaserJet 9000 Rutishauser Data AG Switzerland reserves the right to make changes to its products or services without prior notice and without incurring any obligations to incorporate such changes in units or publications shipped Rutishauser shall in no event be
19. f the right paper guide as described above is mandatory to ensure reliable feeding Fig 27 Correct Paper Loading Note 3 For duplex printing the paper is loaded face up A second tray eliminates the need to reload the paper when using the same paper for both simplex and duplex printing Note 4 The tray loading capacity for 80 g m paper is 500 sheets Overloading the tray may lead to paper jams IU 675 0150 13 TowerFeed for the HP LaserJet 9000 OPERATING Marking a tray with its Paper Type Stock Type As each tray typically contains a different paper type an indication on the tray itself about the paper type loaded is helpful particularly when re loading the tray after a paper out condition For that purpose a paper sample can be mounted in the bow profile of the tray to clearly identify the paper that is used in that tray Hint For your convenience you may insert a sample piece about 1 inch 28 mm of the loaded paper type into the extrusion as a reference when reloading the tray Fig 28 Fig 28 Marking the Tray Paper Tray empty TRAY n EMPTY alternating READY Media Type amp Size with This message indicates an empty paper tray Refill the depleted tray While feeding occurs from a higher tray lower ones may be reloaded without interrupting feeding and printing Paper Tray depleted during Print Job LOAD TRAY n n tray number Media Type amp Size This message appears if the selected tray runs
20. ignation and the serial number whenever you call your service organization Rutishauser Data AG Switzerland reserves the right to make changes to its products or services without prior notice and without incurring any obligations to incorporate such changes in units or publications shipped Rutishauser shall in no event be liable for incidental or consequential damages arising from the use of its equipment TowerFeed is a registered trademark of Rutishauser Data AG Windows is a registered trademark of Microsoft Corp TowerFeed Support Software for Windows is a copyrighted product of Rutishauser Other products and brand names mentioned are trademarks or registered trademarks of their respective companies IU 675 0150 2 TowerFeed for the HP LaserJet 9000 BOX CONTENTS Note Prior to delivery your TowerFeed was thoroughly tested and carefully packaged Please check your unit for transportation damage and or missing parts immediately upon receipt Box Contents e TowerFeed unit with trays e Accessories box e Stand for the 3000 sheet output stacker optional and only for 4 tray unit the optional stand for 6 tray unit is shipped in a separate box Fig 1 Box Content incl optional stand for 3000 sheet stacker Accessories Box Contents e TowerFeed User s Manual this manual e Power cable e Rollers for TowerFeed e PPCA Paper Path Connection Assembly e 3 roller clamps with screws and washers an
21. ime There is no update of the changes after power up Configuration Page Sample printout on page 23 This page will be printed via the printer panel INFORMATION PRINT CONFIGURATION or enter 22 on the numeric keypad Of particular interest are the indications under Paper Trays and Options and Event Log Paper Trays and Options Device 1 RUTISHAUSER TOWERFEED option with configuration Firmware Revision of Option PCB Logic PCB installed trays with tray capacity 80 g m2 paper Event Log shows the last three system errors incl TowerFeed errors TF Error Codes 13 11 xx 2 3 4 5 g TowerFeed Motor blocked 15 16 17 18 419 1A TowerFeed Paper Jam AF 20 21 22 6 234 Tray opened while feeding 29 2A 2B 2C 2D 2E Number of TowerFeed tray not printer tray which fed the last sheet Menu Map Sample printout on page 24 The Menu Map page can be selected via the printer panel INFORMATION PRINT MENU MAP or enter 21 on the numeric keypad This page is showing on page 1 and 2 item 3 PAPER HANDLING the different paper sources and its allocated Media Types TRAY x SIZE and TRAY x TYPE PAPER HANDLING showing paper sources trays with SIZE and paper TYPE e g TRAY 4 SIZE A4 TRAY 4 TYPE PREPRINTED Paper Path Test Sample printout on page 25 The printer s paper path test allows to perform feeding tests from the different input trays to the output bin s It can be selected via the printer
22. ll continue For more details on clearing printer paper jams please refer to your printer manual Chapter Maintenance and Trouble Shooting Section Paper Jams In case of a TowerFeed paper error the printer will display one of the following messages and TowerFeed will beep in a certain sequence depending on the type of error 13 11 2x JAMIN Cause TowerFeed motor blocked INPUT ACCESSORY TowerFeed beeping u H Rt E i az short long cont 13 11 3x JAMIN Cause Paper jam inside TowerFeed INPUT ACCESSORY TowerFeed beeping E e eee long long cont 13 11 4x JAMIN Cause TowerFeed tray opened while feeding INPUT ACCESSORY TowerFeed beeping EEEE E E 6 short beeps x TF tray number not system tray number Open the TowerFeed tray the beeping stops when opening the tray that fed the last sheet remove the jammed paper and close again all TowerFeed trays Printing will continue automatically In case the printer could not automatically eject the remaining paper inside the printer open the printer cover s and clear the paper path Close the printer cover s to have the printer resume the print job IU 675 0150 15 TowerFeed for the HP LaserJet 9000 APPENDIX A Printer Specific Notes Printer Firmware Revision The Firmware of your HP LaserJet printer must be at least Revision 02 000 0 or higher to correctly support the TowerFeed option In case your printer does have an older Firmware ask your dealer for a Fir
23. manual Paper Quality and Surface Bond type papers and papers with slight rag content are recommended For papers with high rag content as well as very light and air mail papers feeding tests must be conducted to check for satisfactory performance before regular use Paper with embossed or heavy printing should be tested in TowerFeed before use as well Papers with glossy or structured surface are not recommended Individual sheets in a stack must not be damaged warped more than 3 mm 0 12 at an angle of max 20 or creased since all these may reduce the feeding performance Paper Weight The specified paperweight is 60 95 g m 16 24 lb Other paperweights must be tested before use Tolerance Paper must be cut to the appropriate size dimension within a tolerance of 1 0 mm 0 04 The paper stack must be cut square to within a tolerance of 90 0 1 Recommended Storage Environment Temperature 18 C 24 C 64 F 75 F Relative humidity 40 60 IU 675 0150 20 TowerFeed for the HP LaserJet 9000 Diagnosing an Error Situation APPENDIX E Troubleshooting When calling for support please have the printer test pages at hand Configuration Page Menu Map and Event Log Page as per APPENDIX F Pos LED 1 OFF 2 OFF 3 ON 4 ON 5 ON continued Printer Display TRAY nOPEN alternating with READY TRAY n EMPTY Media Type amp Size alternating with READY
24. mware upgrade Printer Driver Revision Please use the drivers received with your printer For the most recent driver revisions contact your dealer or consult the HP WEB or the Rutishauser WEB site at http www rutishauser ch ti sdihp htm HP LaserJet Duplexer Option With the TowerFeed paper handling option installed the printer s duplexing capabilities remain fully supported Optional HP 2000 sheet HCI Option TowerFeed is used in place of this option and therefore it cannot be installed together with TowerFeed Optional HP 3000 sheet output Stackers This output stacker can be installed to a printer system with TowerFeed option when using the optional stand from Rutishauser to compensate for the height difference of the units Other optional Devices Besides of the HP 3000 sheet output options no other a party peripheral devices were tested together with the TowerFeed option installed Therefore such other devices would need to be tested first for their compliance and compatibility prior to their installation on a printer system with TowerFeed IU 675 0150 16 TowerFeed for the HP LaserJet 9000 APPENDIX B PCL Paper Selection Commands Frequently used PCL commands for Paper Selection function refers to HP LaserJet 9000 ESC amp H Selects Paper Source print eject page Tray 2 Manual Feed Paper Manual Feed Envelope Tray 4 2000 Sheet Input Tray Tray 3 Envelope Feeder Auto Select Tray 1 Tray 4
25. nel Settings Paper Type Assignment of this manual or to the printer s manual for more details on how to assign a paper type to a tray IU 675 0150 18 TowerFeed for the HP LaserJet 9000 APPENDIX C Tips amp Hints Standard Applications Where to select Paper Size and Paper Type Here is the information on where to set the paper selection parameters in the most common standard applications e MS WORD File Page Setup Paper Size Paper Size Paper Source First Page Other Pages e EXCEL File Print Properties Paper Size is Source is Type is File Page Setup Page Paper Size Page Options Paper Size is Source is Type is e WRITE File Print Setup Paper Size Paper Source Apple Macintosh Environment This information was not yet available at printing time Please refer to our web page at htto www rutishauser ch ti sdihp htm for the most recent software support information IU 675 0150 19 TowerFeed for the HP LaserJet 9000 APPENDIX D Paper Quality Guidelines General These paper quality guidelines are general recommendations Paper beyond these specifications may work as well however it should be tested before use Paper is a material that reacts intensively to adverse temperature and humidity conditions The observance of proper conditions as defined below is therefore essential for trouble free operation of TowerFeed Please also refer to the corresponding guidelines in the printer
26. out of paper and if there is no other tray with the same paper size and type depending of the printer settings If a tray runs out of paper the printer will automatically switch to another tray with the same paper type and size and pull paper from there Otherwise it displays that message the Attention LED starts blinking and most probably a respective error message appears at the user screen depending on the application Refill the tray with the correct paper After closing the tray the printer will resume printing Requested Paper missing LOAD TRAY 1 Media Type amp Size This message indicates that the requested paper is not available either because the print job explicitly asks for paper from tray 1 or because it asks for paper from a tray where size and type do not correspond with the document page settings Load tray 1 with the requested paper or crosscheck the settings for the document Page Setup IU 675 0150 14 TowerFeed for the HP LaserJet 9000 OPERATING Paper Jam In case of a paper jam the printer panel Attention LED will start blinking and the printer display will show a respective message with the following meaning 13 03 xx PAPER JAM Paper jam in printer 13 11 xx PAPER JAM Paper jam in TowerFeed In case of a printer paper jam you will see the following message 13 03 00 JAM INSIDE RIGHT DOOR Remove the paper jam and all other pages in the paper path and close all the cover s Printing wi
27. panel CONFIGURE DEVICE DIAGNOSTICS SET PAPER PATH TEST where you can set Source Destination Duplex and Copies before releasing the printing of the Test Page The printout shows all the available input trays with their respective paper sizes and the output bins of the system Event Log You can also print the Event Log CONFIGURE DEVICE DIAGNOSTICS PRINT EVENT LOG It shows the last 50 system errors the Configuration Page only shows the last 3 errors occurred Very helpful for diagnosing purposes The error codes for TowerFeed and their meaning are indicated above see Configuration Page Note Whenever calling for service please make sure you have these information pages at hand IU 675 0150 23 TowerFeed for the HP LaserJet 9000 APPENDIX F Printer Information Pages Printer Information IP LaserJet 9000 Series IP LaserJet 9000 Series Paper Trays and Options Default Paper Sizi ETTER UNKNOWN LETTER ray ray Jp Please refer to page 22 for more information on this page IU 675 0150 24 TowerFeed for the HP LaserJet 9000 APPENDIX F Printer Information Pages hp LaserJet 9000 series printers RETRIEVE JOB INFORMATION E PAPER HANDLING NO STORED JOBS PRINT MENU MAP TRAY 1 MODE FIRST PRINT TRAY 2 SIZE CONFIGURATION LETTER PRINT SUPPLIES 3 TRAY 2 TYPE STATUS PAGE PLAIN PRINT USAGE PAGE i IRAY 3 SIZE PRINT FILE 8 TRAY 3 TYPE DIRECTORY CARDSTOCK PRINT PCL
28. ption Action Remarks 6 ON 13 11 2x JAM IN Beep Type 2 TowerFeed Motor blocked Open TF Tray s Remove all sheets from the TF INPUT ACCESSORY x TF tray which fed the paper path Close TF Tray s last sheet In case the error stays call Service 7 ON 13 11 3x JAMIN Beep Type3 Paperjam in TowerFeed Clear paper jam in TF Close TF Tray s INPUT ACCESSORY x TF tray which fed the last sheet 8 ON 13 11 4x JAM IN Beep Type 4 TowerFeed tray opened Remove paper from the TF paper path Close TF INPUT ACCESSORY during feeding cycle Tray s x TF tray which fed the last sheet For TF Beeping Sequences TF Beep Types see below For other error messages on the printer panel display please refer to your printer manual TowerFeed Beep Types Type 0 TowerFeed Reset Beep e g after Power ON 1x short Type 1 EEE EEHEHE HEE Paper in TowerFeed paper path after a printer Reset short short or paper out in TowerFeed tray Type 2 Tt oot it TowerFeed Motor blocked short long Type 3 Frc a a Paper Jam in TowerFeed long long Type 4 EEHEHE E E Opening a TowerFeed tray during a feed cycle 6x short IU 675 0150 22 TowerFeed for the HP LaserJet 9000 APPENDIX F Printer Information Pages The printer allows printing out information about its system configuration These pages can be selected via the printer panel Item INFORMATION MENU Note The informations for the Configuration Page are recorded at power up t
29. re Installation Installing the Printer Driver Install the printer drivers delivered with your HP LaserJet as usual In case of questions please refer to your printer s manual or contact your dealer Configuring the TowerFeed Option The TowerFeed option has to be activated in the printer driver To do so go via Start Settings Printers to select the respective HP LaserJet driver In Windows 9x get via printer Properties tab sheet Configure to the pull down bar of the Optional Papersources where you will see two TowerFeed models e 4x500 sheet TowerFeed 44 and e 6x500 sheet TowerFeed 66 Select the respective TowerFeed model The additional paper trays now will show up in the pull down windows for the Paper Sources In Windows NT you assign in Properties Device Settings to each of the trays the respective paper size Paper Selection In the application programs you select the paper sources in the Page Setup function File Page Setup where all available paper sources show up in the respective Paper Sources pull down bar s Hint The most recent printer drivers can be downloaded from the HP WEB site http www hp com or from our WEB page at http www rutishauser ch ti sdlhp htm Note More information and details on paper selection possibilities are described in APPENDIX B Tips amp Hints of this manual IU 675 0150 12 TowerFeed for the HP LaserJet 9000 OPERATING Operating Loading Paper
30. these trays the same paper type This will increase your input capacity for this paper type as the printer will automatically switch to the next tray with the same paper type in case the selected tray runs out of paper To assign a paper type to an input tray proceed as follows e move with V and the arrow keys to the PAPER HANDLING menu and select it with V e move with the arrow keys to the TRAY X TYPE e g TRAY 4 TYPE and select it with V the printer will show here e g TRAY 4 TYPE PLAIN e move with the arrow keys to another of the list of 10 predefined paper types e g BOND and select it with V This assigns the paper type BOND to TRAY 4 of the system Proceed the same way for all the other trays in the menu to change their type assignment to a unique paper type as well We recommend to assign to each of the paper trays a unique paper type to avoid automatic switching to another tray in case of a paper out condition PLAIN is the default paper type In case a print job arrives without paper selection the printer will pull paper from the first tray containing PLAIN paper e g printer test pages Be aware that the printer might apply processing constraints to certain paper types e g CARDSTOCK or TRANSPARENCY will not be duplexed and or output to the 3000 sheet stacker For further information please also refer to APPENDIX C Tips amp Hints IU 675 0150 11 TowerFeed for the HP LaserJet 9000 INSTALLATION Softwa
31. to be powered on Power on TowerFeed first and then the printer That will ensure that TowerFeed is ready when the printer is booting and looking for the installed peripheral options Note When powering on the system power on TowerFeed FIRST and then the printer Caution When moving the printer system to another place detach the output stacker from printer and TowerFeed and watch out when crossing doorsteps to not have the unit tipping over or TowerFeed trays sliding open IU 675 0150 10 TowerFeed for the HP LaserJet 9000 INSTALLATION Printer Panel Settings The following steps require the printer system to be powered on When powering on the system always power on TowerFeed first and then the printer Paper Size Assignment The TowerFeed trays are coded according to their size At boot time the printer automatically recognizes the trays with their sizes Paper Type Assignment Initially the printer assigns PLAIN to each paper tray as its default paper type The paper type is being used to let the printer distinguish between trays with same paper size but different media In case of a paper out in a selected tray the printer will automatically pull paper from another tray with the same paper size and the same paper type Assigning a different paper type to each tray inhibits the automatic switching to another tray if the selected tray runs out of paper If you have several trays with the same paper assign to each of
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