HP T1000 G3 User's Manual
Contents
1. 1 beep per second O The UPS is on battery and the power requirements exceed UPS capacity overload is greater than 120 or the load is defective Shutdown is imminent 30 seconds Save your work and turn off your equipment Turn off and unplug the UPS Remove some of the equipment from the UPS Wait at least 5 seconds until all LEDs are off and then restart the UPS You may need to obtain a larger capacity UPS Continuous beep Battery test failed Check the battery connections and be sure the battery is fully charged NA E If the Service indicator still flashes see Replacing Batteries on page 20 Call your service representative if the problem persists 28 HP 1750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP 11500 UPS Models User Guide 505922 002 Table 10 Troubleshooting Guide continued TROUBLESHOOTING Alarm or Condition Possible Cause Action Continuous beep UPS internal temperature is too Shutdown is imminent Save your work and turn off your high equipment Turn off the UPS Clear vents and remove any heat sources Ensure the airflow e MA around the UPS is not restricted Wait at least 5 minutes and ANS restart the UPS If the condition persists contact your service representative Continuous beep UPS fan fault Save your work and turn off your equipment Turn off the UPS WM Contact2. Figure 16 Serial Port Table 2 Serial Port Pin Assignment Pin Direction from Number Signal Name Function the UPS Low Batt Low battery relay contact 20 mA 30 Vdc Out contact rating 2 TxD Transmit to external device Out 3 RxD Receive from external device In 4 DTR PnP Plug and Play from external device In tied to Pin 6 5 GND Signal common tied to chassis 6 DSR To external device tied to Pin 4 Out 7 No connection 8 AC Fail AC fail relay contact 20 mA 30 Vdc Out contact rating 9 Power Source V 8 to 24 volts DC power Out HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500J UPS Models User Guide 505922 002 15 ADDITIONAL UPS FEATURES Network Transient Protector HP Power Manager Software The network transient protector shown in Figure 17 is located on the rear panel and has jacks labeled IN and OUT This feature accommodates a single RJ 45 10BaseT network connector Low voltage models can also accommodate an RJ 11 telephone connector that provides protection for modems fax machines or other telecommunications equipment As with most modem equipment it is not advisable to use this jack in digital PBX Private Branch Exchange environments NOTE DO NOT connect any telephone or fax modem equipment RJ 11 to the 230V models only connect network cables RJ 45 to the 230V models 1 Connect the input connector of the equipment you a
3. HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500J UPS Models User Guide 505922 002 SPECIFICATIONS Table 6 Electrical Output 100V Models 120V Models 230V Models Power Levels rated at nominal 100V 750 VA 500W 110V and 120V 750 VA 500W 750 VA 500W inputs 1000 VA 680W 1000 VA 670W 1000 VA 670W 1200 VA 980W 120V 1400 VA 950W 1400 VA 950W Power Factor 0 67 Regulation Normal mode 10 to 6 of nominal voltage Regulation Battery mode Same as selected nominal input Same as selected nominal input Same as selected nominal Nominal Voltage 5 voltage voltage input voltage 100V 110V 120V 220V 230V 240V Voltage Waveform Sine wave Overcurrent Protection Inverter saturation current limited Output Receptacles HP T750J HP T1000J and HP T750 G2 4 5 15 HP T750 G2 HP T1500J 6 5 15 HP T1000 G3 and HP T1500 G3 4 10A IEC 320 6 5 15 HP T1000 G3 and HP T1500 G3 6 10A IEC 320 Table 7 Environmental and Safety 100 120V Models 230V Models Operating Temperature Up to 1 500 meters 0 C to 40 C 32 F to 104 F UL tested 25 C 77 F Above 1 500 meters O C to 35 C 32 F to 95 F Transit Storage Temperature 15 C to 55 C 5 F to 131 F Relative Humidity 5 95 noncondensing Operating Altitude Up to 3 000 meters above sea level Audible Noise Less than 45 dBA typical Surge Suppression ANSI C62 41 Category A formerly IEEE 587 Safety Conformance UL 1778 2nd Edi
4. b LOAD ON OFF Press the button with this symbol to energize the output receptacles indicator illuminates Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of
5. Description Spare part number T750G2 UPS battery module 502538 001 T750J T1000G3 UPS battery module 502539 001 T1000J T1500J T1500G3 UPS battery module 502540 001 T750G2 UPS unit NA 502532 001 T750G2 UPS unit INTL 502533 001 T750J UPS unit JPN 538256 001 T1000G3 UPS unit NA 502534 001 T1000G3 UPS unit INTL 502535 001 T1000 UPS unit JPN 538257 001 T1500 UPS unit NA 502536 001 T1500 UPS unit INTL 502537 001 T1500 UPS unit JPN 538258 001 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 19 UPS MAINTENANCE Replacing Batteries NOTE DO NOT DISCONNECT the batteries while the UPS is in Battery mode With the hot swappable battery feature batteries can be replaced easily without turning the UPS off or disconnecting the load If you prefer to remove input power to change the batteries press and hold the b On Off button for two seconds and then unplug the UPS Consider all warnings cautions and notes before replacing batteries Batteries can present a risk of electrical shock or burn from high short circuit current The following precautions should be observed 1 Remove watches rings or other metal objects 2 Use tools with insulated handles 3 Do not lay tools or metal parts on top of batteries e ELECTRIC ENERGY HAZARD Do not attempt to alter any battery wiring or connectors Attempting to alter wiring can cause injury Replace batteries with the same
6. the indicators cycle through and the UPS beeps When complete the UPS returns to Normal mode as indicated by the Power On indicator If there is a problem with the battery the UPS beeps the On Battery indicator illuminates and the Service indicator flashes Check the battery connections and be sure the battery is fully charged Call your service representative if the problem persists 22 HP 1750 G2 HP 1750 HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 UPS MAINTENANCE Recycling the Used Battery or UPS Contact your local recycling or hazardous waste center for information on proper disposal of the used battery or UPS A e Do not dispose of the battery or batteries in a fire Batteries may explode Proper disposal of batteries is required Refer to your local codes for disposal requirements Do not open or mutilate the battery or batteries Released electrolyte is harmful to the skin and eyes It may be toxic Do not discard the UPS or the UPS batteries in the trash This product contains sealed lead acid batteries and must be disposed of properly For more information contact your Pb local recycling reuse or hazardous waste center Do not discard waste electrical or electronic equipment WEEE in the trash For proper disposal contact your local recycling reuse or hazardous waste center HP T750 G2 HP 1750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T
7. 1500 UPS Models User Guide 505922 002 23 Chapter 7 Specifications This section provides the following specifications Model list Dimensions and weights Electrical input and output Environmental and safety Battery Table 3 Model List 100V Models 120V Models 230V Models UPS Models HP 1750 HSTNR UOT17 N HP T750 G2 HSTNR UOT16 N HP T750 G2 HSTNR UOT1 64 HP T1000J HSTNR UOT8 N HP T1000 G3 HSTNR UO17 N HP T1000 G3 HSTNR UOT17 HP T1500J HSTNR UOT18J HP T1500 G3 HSTNR UO18 N HP T1500 G3 HSTNR UOT18 4 Table 4 Dimensions and Weights 100V Models 120V Models 230V Models UPS Dimensions HP T750 G2 HP T750J and HP T1000 G3 15 0x 19 3 x 33 5 cm 5 9 x 7 6 x 13 2 DD HP T1000J HP T1500 G3 and HP T1500 15 0 x 19 3 x 39 0 cm 5 9 x 7 6 x 15 4 UPS Weights HP T750 G2 12 4 kg 27 3 Ib HP T750J and HP T1000 G3 12 6 kg 27 8 Ib HP T1000J and HP T1500 G3 16 8 kg 37 0 Ib HP T1500J 17 2 kg 37 9 lb Table 5 Electrical Input 100V Models 120V Models 230V Models Nominal Voltage oov 110V 120V selectable 220V 230V 240V selectable Voltage Range 20 for nominal voltage at full load Nominal Frequency 45 65 Hz 50 60 Hz auto sensing Efficiency Normal mode 95 Noise Filtering Full time EMI RFI filtering Overcurrent Protection Resettable input overcurrent protector N A Connections 6 ft 5 15P power cord 90 angle 10A IEC 320 input connector N 4 HP T750 G2
8. 3V OFF OFF or ON 240V 216 254V ON ON Default position Communication Options The UPS is equipped with a USB port and a serial port Either the USB port or the serial port may be used to monitor the UPS however they cannot operate simultaneously USB Port The UPS can communicate with a USB compliant computer using HP Power Manager software To establish communication between the UPS and a computer Connect the USB cable to the USB port on the UPS rear panel Connect the other end of the USB cable to the USB port on your computer ORRA To LJ USB rel Figure 15 The USB Port N Install the HP Power Manager software according to the instructions provided with the software 14 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500J UPS Models User Guide 505922 002 ADDITIONAL UPS FEATURES Serial Port To establish communication between the UPS and a computer connect your computer to the UPS serial port using the supplied communication cable When the communication cable is installed HP Power Manager software can exchange data with the UPS The software polls the UPS for detailed information on the status of the power environment If a power emergency occurs the software initiates the saving of all data and an orderly shutdown of the equipment The cable pins are identified in Figure 16 and the pin functions are described in Table 2 UPS Rear Panel
9. HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide a D Part Number 505922 002 July 2009 Second Edition Copyright 2009 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Audience assumptions This guide is for the person who operates configures maintains and troubleshoots UPSs HP assumes you are qualified in the servicing of high voltage equipment and trained in recognizing hazards in products with hazardous energy levels Special Symbols The following are examples of symbols used on the UPS to alert you to important information A RISK OF ELECTRIC SHOCK Observe the warning associated with the risk of electric shock symbol A CAUTION REFER TO OPERATOR S MANUAL Refer to your operator s manual for additional information such as important operating and maintenance instructions A RJ 45 RECEPTACLE For 230V units only This receptacle provides network interface connections Do not plug telephone or telecommunications equipment into this receptacle or to deenergize the output receptacles indicator is off
10. Mode When the UPS is turned off and remains plugged into a power outlet the UPS is in Standby mode All indicators are off and power is not available to your equipment The battery recharges when necessary NOTE For 220 240V models the output receptacles may remain electrically live up to 110 120V Unplug the UPS to ensure power is not available to the output receptacles UPS Front Panel The UPS front panel indicates the UPS status and also identifies potential power problems Figure 13 shows the UPS front panel indicators and controls e On Off Button Test Alarm Reset Button V e Power On Indicator green B Oe On Battery Indicator yellow e 1 Overload Indicator red 9 Service Indicator red Figure 13 UPS Front Panel If the UPS beeps or a UPS alarm indicator stays on see Table 10 on page 28 to identify and correct the problem HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 11 OPERATION Initiating the Self Test NOTE The batteries must be fully charged and the UPS must not be in Battery mode to perform the self test Press and hold the Test Alarm Reset button for three seconds to initiate the self test During the five second test the bar graph indicators cycle through twice If the UPS beeps or a UPS alarm indicator stays on see Troubleshootin
11. T750 G2 HP T750J and HP T1000 G3 models carefully remove the metal battery cover to avoid damaging the battery disconnect blades e EE o e B vo eo HP 1750 G HP T1000 HP T750J and HP T1500 G3 and HP T1000 G3 HI T1509 Figure 19 Removing the Battery Cover 4 Disconnect the red wire from the positive battery connector see Figure 20 Figure 20 Disconnecting the Internal Battery Connector 5 Replace the metal battery cover 6 Replace the UPS front bezel If you store the UPS for a long period recharge the battery every 6 months by plugging the UPS into a power outlet The batteries charge to 90 capacity in approximately 3 hours However to fully charge HP recommends that the batteries charge for 6 to 24 hours after long term storage Check the battery recharge date on the shipping carton label If the date has passed and the battery was never recharged do not use the UPS Contact your service representative 18 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 UPS MAINTENANCE UPS Battery Spares Ordering Spares To order a spare visit the HP website http h61003 www 6 hp com To replace parts under warranty contact an HP authorized service representative UPS Spare Parts List
12. T750J and HP T1000 G3 Models HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922002 21 UPS MAINTENANCE Testing New Batteries Cable Retainer Figure 24 Removing the Battery HP T1000J HP T1500J HP T1500 G3 Models 6 Replace the battery See Recycling the Used Battery or UPS on page 23 for proper disposal 7 Place the new battery pack in the same position with the battery terminals at the top 8 Connect the black battery cable to the new battery 9 Slide the batteries into the UPS For HP T1000J HP T1500 G3 and HP T1500 carefully replace the black battery cable into the cable retainer To avoid damage to the battery leads be sure that the cables do not bind against the guide rail while reinstalling the battery 10 Connect the red battery cable NOTE A small amount of arcing may occur when connecting the batteries This is normal and does not damage the unit or present any safety concern 11 Replace the metal battery cover and UPS front bezel NOTE Allow batteries to charge for 6 to 24 hours before testing NOTE The batteries must be fully charged and the UPS must not be in Battery mode to perform the self test Press and hold the Test Alarm Reset button for three seconds to initiate a self test The 15 second test automatically distributes the load to the battery and tests the battery s performance While the test is in progress
13. The UPS is operating in Normal mode and automatically provides consistent voltage with the Buck and Boost feature 1 beep every 4 seconds The UPS is on battery due to a utility failure The UPS is powering your equipment with battery power Prepare your equipment for shutdown During an extended power outage save your work and turn off your equipment to conserve battery power E pis 1 beep every 2 seconds ZN The battery is running low Two minutes or less ot battery power remains depending on load configuration and battery charge Save your work and turn off your equipment The alarm cannot be silenced 1 beep every 4 seconds The UPS is running on battery power because the input voltage is too high or too low Correct the input voltage if possible The UPS continues to operate on battery until the condition is corrected or the battery is completely discharged If the condition persists the input voltage in your area may differ from the UPS nominal Change the UPS input voltage to match your local voltage see Voltage Configuration on page 13 beep per second zoe Power requirements exceed UPS capacity overload is greater than 120 or the load is defective The UPS will automatically shut down in 3 minutes Save your work immediately and turn off your equipment Turn off the UPS Remove some of the equipment from the UPS You may need to obtain a larger capacity UPS
14. UPS Features rcehecsexkoc Rez De S Vex xo REX Mad rs ae 13 Voltage Configuration 333 62103 rase datei Ia ela aes et e Haee einn 13 Communication Options cresceret Eus rte RR IURE E PUR ER DEN EETA REAKTE 14 USB Pot iene aah Oi eec dared a a or pe ett ee dedi oan PA eae a dieci dieta 14 enal RON ET 15 Network Transient Protector 2 0 2 0 0 cece eee erenn mee 16 HP Power Manager Software 0 0 cece cece cence cece se ee 16 6 UPS Maintenance cescxsuwasa ix exi unnan han ieee ban esa san d e dcn 17 UPS and Battery Care centered ertet e RSS E A E ber e Eo epp dy 17 Transporting the UPS 2 2 0 ccc cece e ee e e 17 Storing the UPS and Batteries 2 0 e ccc nent e 18 UPS Battery Spares 220236 acidu hb e RR ENS dea sade OR MERREN Rasa PARED ETE 19 Ordering Spares 6 0 000s cer ede xc thes RR sede ba chores PR aq ES DEEA 19 UPS Spare Parts list ssec Re choad by Ix CURE A VERFED QUAM Y eo ebae tse T hs 19 Replacing Batteries ssssssssssssssssessess n e 20 Testing New Batteries 0 0 6 cece ccc II ees 22 Recycling the Used Battery or UPS 2 0 0 0 ccc ccc ene e 23 Specifications n on TERN EARN Ed d GEN DL cae dd m EET UE 24 Troubleshooting ot eon oca dea raices dre tes eted iar ers are MR eee eee 27 Audible Alarms and UPS Conditions 00 00 cece cence cette es 27 Silencing an Audible Alarm 2 0 0 0 6 cece cece cece tenet rarnana 27 Site Wiring Fault 100 120V Models Only 00 c cece eee
15. ctor 6 ft Power Cord with 5 15 Plug Figure 8 HP T750J 100V and HP T1000 G3 120V Rear Panel HP 1750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922002 7 INSTALLATION Site ne In DIP Switches Serial Port 10A IEC 320 Input Connector DIP Switches icator Serial Port Fan Two 10A IEC 320 Receptacles 10A IEC 320 Input Connector Network Transient Protector Six 5 15 Receptacles Input Overcurrent Protector USB Port Network Transient Protector Four 10A IEC 320 Receptacles USB Port Network Transient Protector Four 10A IEC 320 Receptacles Figure 11 HP T1000 G3 230V Rear Panel HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 INSTALLATION DIP Switches Serial Port USB Port Network Transient Protector Fan Six 10A IEC 320 Receptacles 10A IEC 320 Input Connector Figure 12 HP T1500 G3 230V Rear Panel HP 1750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922002 9 Chapter 4 Operation This section describes Turning the UPS on and off Starting the UPS on battery Standby mode The UPS front pan
16. d Protection Guarantee is offered only in The United States and Canada The 250 000 Computer Load Protection Guarantee only applies if The UPS is plugged into a suitably grounded and wired outlet using no extension cords adapters other ground wires or other electrical connections The UPS installation complies with all applicable electrical and safety codes specified by the NEC The UPS is used under normal operating conditions and users comply with all instructions and labels The UPS is not damaged by accident other than a utility power transient misuse or abuse o The Guarantee applies only to the original end user and is non transferable o The Guarantee does not include reimbursement for or restoration of any data loss The UPS is either connected directly to an enterprise class PDU which is then connected directly to a server workstation or personal computer or the UPS is connected directly to a server workstation or personal computer The Pre Failure Battery Warranty standard on all UPS units extends the advantage of a 3 year limited warranty by applying it to the battery before it actually fails The Pre Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power management software The battery warranty coverage is 3 years for parts The warranty for the first year of ownership includes parts and labor If batte
17. earth leakage current greater than 1 5 milliamperes The wall outlet must be within 2 meters of the equipment and accessible to the operator Batteries can present a risk of electrical shock or burn from high shortcircuit current The following precautions should be observed 1 Remove watches rings or other metal objects 2 Use tools with insulated handles 3 Do not lay tools or metal parts on top of batteries 4 Disconnect charging source prior to connecting or disconnecting battery terminals Proper disposal of batteries is required Refer to your local codes for disposal requirements Never dispose of batteries in a fire Batteries may explode when exposed to flame Do not open or mutilate the battery or batteries Released electrolyte is harmful to the skin and eyes and may be extremely toxic Replace batteries with the same number and type of batteries as originally installed in the UPS e the UPS requires any type of transportation disconnect the internal UPS batteries before transporting see page 17 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922002 3 Chapter 3 Installation This section explains Equipment inspection UPS internal battery connection UPS installation UPS rear panels Inspecting the Equipment If any equipment has been damaged during shipment keep the shipping cartons and packing materials for the carrier or place o
18. el and indicators Initiating the self test Turning the UPS On After the UPS is connected to a power outlet the UPS enters Standby mode To turn on the UPS press and hold the On Off button until you hear the UPS beep After the UPS is turned on it conducts a self test and enters Normal mode The Power On indicator illuminates green indicating that power is available to your equipment Starting the UPS on Battery NOTE The UPS does not auto detect the input frequency when starting on battery the default is the last frequency used by the UPS To turn on the UPS without using utility power press and hold the I On Off button for two seconds The UPS starts up in Battery mode and supplies battery power to your equipment When the UPS starts on battery it does not conduct a self test to conserve battery power 10 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 OPERATION Turning the UPS Off NOTE Pressing the l On Off button while the UPS is in Battery mode causes the UPS to shut down immediately To turn off the UPS 1 Shut down the equipment connected to the UPS 2 Press and hold the l On Off button for two seconds The UPS transfers to Standby mode if utility power is available and removes power from your equipment 3 Unplug the UPS from the power outlet If you do not unplug the UPS it remains in Standby mode Standby
19. ete teen ete eee 27 Technical Support 0 0 cent e e e tenets 29 Before You Contact HP iiis pb Ra Rye Xa ee E E served ea diye nts as 29 HP Contact Information 20 0 0 0 cece cece I een arrra 30 9 Warranty Infromation dd ease tese RXRESRAERRE XR XRNRETS aid 31 limited Warran aste te ette x eaten Edo uere e aut oh MR de entree te ded 31 250 000 Computer Load Protection Guarantee 0 2 6 eee cece nee tenes 31 Pre Failure Battery Warranty 1 0 0 0 ec ec c cece eetee eee 3 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 Chapter 1 Introduction The HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 Uninterruptible Power System UPS models protect your sensitive electronic equipment from basic power problems such as power failures power sags power surges brownouts and line noise Power outages can occur when you least expect them and power quality can be erratic These power problems have the potential to corrupt critical data destroy unsaved work sessions and damage hardware causing hours of lost productivity and expensive repairs With the HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500J you can safely eliminate the effects of power disturbances and guard the integrity of your equipment The UPS s flexibility to handle an array of network devices makes it the perfect choice to protect your LANs servers wor
20. f purchase and file a claim for shipping damage If you discover damage after acceptance file a claim for concealed damage To file a claim for shipping damage or concealed damage 1 File with the carrier within 15 days of receipt of the equipment 2 Send a copy of the damage claim within 15 days to your service representative NOTE Check the battery recharge date on the shipping carton label If the date has passed and the batteries were never recharged do not use the UPS Contact your service representative Connecting the UPS Internal Battery To ensure proper battery operation 1 Verify that the UPS power is off and unplugged 2 Pull the top left corner forward and remove the UPS front bezel see Figure 2 Figure 2 Removing the UPS Front Bezel 4 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 INSTALLATION 3 Slide up and remove the metal battery cover see Figure 3 Do not remove any Screws NOTE For HP T750 G2 HP T750J and HP T1000 G3 models carefully remove the metal battery cover to avoid damaging the battery disconnect blades pre 9 j e EE 1 ec o Bo mn eWe HP T750 G2 HP T1000 HP T750J and HP T1500 G3 and HP T1000 G3 HP T1500 Figure 3 Removing the Battery Cover 4 Remove the protective label from the internal battery c
21. g on page 27 12 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 Chapter 5 Additional UPS Features This section describes Voltage configuration USB port and serial port e Network transient protector HP Power Manager software Voltage Configuration The DIP switches on the rear panel of each unit see Figure 14 are used to configure the output voltage and input voltage range To configure voltage 1 The UPS must be completely shutdown To turn off the UPS press and hold the l On Off button for two seconds and then unplug the UPS from the power outlet 2 Set the DIP switches according to the configurations in Table 1 on page 14 3 Plug the UPS power cord into a power outlet 4 Press and hold the l On Off button until you hear the UPS beep to turn the UPS on UPS Rear Panel N OFF CER Figure 14 DIP Switches HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 13 ADDITIONAL UPS FEATURES Table 1 DIP Switch Settings 100V Models Output Voltage Input Voltage Range DIP Switch 1 DIP Switch 2 100V 90 106V ON ON 120V Models Output Voltage Input Voltage Range DIP Switch 1 DIP Switch 2 110V 99 116V ON OFF 120V 108 127V OFF OFF or ON 230V Models Output Voltage Input Voltage Range DIP Switch 1 DIP Switch 2 220V 198 233V ON OFF 230V 207 24
22. g against the skin e Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Table of Contents T MW OAC ON yer cne decens eur ene tenet teens ane e a dU arie ud 1 Safety Warnings Zoos c netstat outa intents dc detis e Ea ei s d Installationen nane a etie ede ond tdeu benedio v tired e dy 4 Inspecting the Equipment ssssssssss Ime 4 Connecting the UPS Internal Battery 4 Installing the UPS ione Lee dee le oe Valais thee ln due Ge Ia ed Deben dae hed 6 UPS Rear Patiels 2i oreet vex eee eU appe ep p Pee t lan 7 4 OBBIOIDIE a sesei quu A sud X aeg ud xd Vs cien aav NY vic eM 10 Turning the UPS On 20 6 ccc ten e n een nee n en DE 10 Starting the UPS on Battery 0 00 6 cece cece e 10 Turning the WPS Off 2c sses cewawdactede cada RETO e e d ee XE EN Ghia berate esses 11 Standby Mode pet fee Sera RE ERA RUE d de A CE ee e es 11 UPS Front Panel o T m 11 Initiating the Self lest uoo acute agen c9 ee Rr Iq AEE EE EE REEE NES 12 5 Additional
23. ician correct the wiring fault The UPS operates when the indicator is illuminated but does not provide rated noise and surge suppression HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 27 TROUBLESHOOTING Table 10 Troubleshooting Guide Alarm or Condition The indicator is not on the UPS does not start Possible Cause The power cord is not connected correctly Action Check the power cord connections The UPS is in Standby mode Press and hold the On Off button until you hear the UPS beep to supply power to the connected equipment The wall outlet is faulty Have a qualified electrician test and repair the outlet The UPS operates in Battery mode only even though normal utility power is present The input overcurrent protector is open 100 120V models only Save your work and turn off your equipment Turn off the UPS Reduce the load then press the input overcurrent protector on the UPS rear panel The UPS does not provide the expected backup time The batteries need charging or service Plug the UPS into a power outlet for 24 hours to charge the battery Press the Test Alarm Reset button If the UPS beeps see Replacing Batteries on page 20 to replace the battery During an extended power outage save your work and turn off your equipment to conserve battery power Normal operation None
24. ility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Japanese notice CORB 772ABIBSXAXEBCI COXBI REI CHATSC CeEANMELTUNETA CORBPIVAPTLEV AY RABEL TEA Nhat REBSSIEHCTFCEMHWE d PUMA BC HED C IL UMW RUZLTREL VCCI B Battery replacement notice A WARNING Power products contain sealed lead acid battery modules A risk of fire and burns exists if the battery is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water The battery might explode Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more informa
25. intenance This section explains how to Care for the UPS and batteries Transport the UPS Store the UPS and batteries Order spare batteries Replace the batteries Test new batteries Recycle used batteries or UPS UPS and Battery Care For the best preventive maintenance keep the area around the UPS clean and dust free If the atmosphere is very dusty clean the outside of the system with a vacuum cleaner For full battery life keep the UPS at an ambient temperature of 25 C 77 F NOTE The batteries in the UPS are rated for a 3 5 year service life The length of service life varies depending on the frequency of usage and ambient temperature Batteries used beyond expected service life will often have severely reduced runtimes Replace batteries at least every 5 years to keep units running at peak efficiency Transporting the UPS NOTE The internal UPS batteries MUST be disconnected during transport If the UPS requires any type of transportation 1 Verify that the UPS is unplugged and turned off 2 Pull the top left corner forward and remove the UPS front bezel see Figure 18 pol Figure 18 Removing the UPS Front Bezel HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 17 UPS MAINTENANCE Storing the UPS and Batteries 3 Slide up and remove the metal battery cover see Figure 19 Do not remove any screws NOTE For HP
26. kstations and other electrical equipment Figure 1 shows the HP T750 G2 UPS Figure 1 HP T750 G2 UPS HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 INTRODUCTION Providing outstanding performance and reliability the UPS s unique benefits include Buck and Boost voltage regulation that ensures consistent voltage to your load by correcting voltage fluctuations Advanced battery management to increase battery service life optimize recharge time and provide a warning before the end of useful battery life Start on battery capability for powering up the UPS even if utility power is not available Hot swappable batteries that simplify maintenance by allowing you to replace batteries safely without powering down the critical load Two standard communication options USB and serial port Network transient protector that guards your network communications equipment from surges Low voltage models can also protect modems fax machines or other telecommunications equipment Advanced power management with the HP Power Manager software for graceful shutdowns and power monitoring Backed by worldwide agency approvals 2 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 Chapter 2 Safety Warnings IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that you sho
27. number and type of batteries as originally installed in the UPS Pull the battery out onto a flat stable surface The battery is unsupported when you pull it out of the UPS To replace the UPS internal battery 1 Pull the top left corner forward and remove the UPS front bezel see Figure 21 Figure 21 Removing the UPS Front Bezel 20 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922002 UPS MAINTENANCE 2 Slide up and remove the metal battery cover see Figure 22 Do not remove any screws NOTE For HP T750 G2 HP T750J and HP T1000 G3 models carefully remove the metal battery cover to avoid damaging the battery disconnect blades HP T750 G2 HP T1000 HP T750J and HP T1500 G3 and HP T1000 G3 HP T1500 Figure 22 Removing the Battery Cover For HP T750 G2 HP T750J and HP T1000 G3 models see Figure 23 For HP T1000J HP T1500J and HP T1500 G3 models see Figure 24 3 Disconnect the red battery cable 4 Pull the battery out onto a flat stable surface For HP T1000J HP T1500 G3 and HP T1500 slowly pull the battery out just far enough to expose the cable retainer for the black battery lead and carefully remove the battery lead from the cable retainer 5 Carefully disconnect the black battery cable to the UPS Figure 23 Removing the Battery HP T750 G2 HP
28. onnector see Figure 4 Figure 4 Removing the Protective Label 5 Connect the red wire to the positive battery connector see Figure 5 NOTE A small amount of arcing may occur when connecting the batteries This is normal and does not damage the unit or present any safety concern l o no Yo eo pi Figure 5 Connecting the Internal Battery Connector 6 Replace the metal battery cover 7 Replace the UPS front bezel HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 INSTALLATION Installing the UPS NOTE Do not make unauthorized changes to the UPS or accessories otherwise damage may occur to your equipment and void your warranty To install the UPS 1 4 5 Verify that the DIP switch is set to the correct output voltage and input voltage range see Table 1 on page 14 If you plan to use HP Power Manager software first connect your computer to the USB port or UPS serial port using the supplied cable For more information about communication options see page 14 For 230V models only plug the detachable power cord into the input connector on the UPS rear panel Plug the UPS power cord into a power outlet Plug the equipment to be protected into the UPS output receptacles NOTE DO NOT connect laser printers to the UPS because of the exceptionally high po
29. re protecting to the jack labeled IN 2 Connect the network or telephone low voltage models only cable to the jack labeled OUT OUT IN Figure 17 Network Transient Protector OUT HP Power Manager software ensures maximum power reliability of computer systems through comprehensive control of UPSs The easy to use browser interface enables novice users to configure and manage power protection settings To download the latest version of HP Power Manager software see the HP website http www hp com go rackandpower NOTE To install and configure the software see the software user guide The software user guide is available for download from the HP website hitp www hp com go rackandpower HP Power Manager Does not require complex management systems which simplifies deployment configuration and management of UPS protected environments Manages a graceful shutdown of attached devices during utility power failures Prioritizes the timing of attached load device shutdowns Shuts down and reboots any UPS and attached load devices based on a user specified schedule e Customizes alert generation with modifiable dialog boxes command execution and email and broadcast messages Monitors the status of the UPS and reports alarms Displays a power log for analysis 16 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 Chapter 6 UPS Ma
30. rity to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Canadian notice Avis Canadien Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by HewlettPackard for this product or product family This compliance is indicated by the following conformity marking placed on the product cE This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth CE Xxxx O This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product label Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsib
31. ry spares are not available for a particular UPS model the entire UPS including its battery is replaced A Pre Failure Battery warning is given 30 days before a battery failure The warning is indicated in one or both of the following ways An LED showing the battery is low Notification from power management software HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 31
32. the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone HewletrPackard Company O Box 692000 Mail Stop 530113 ouston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored U For questions regarding this FCC declaration contact us by mail or telephone e HewletrPackard Company O Box 692000 Mail Stop 510101 ouston Texas 77269 2000 1 281 514 3333 U To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s autho
33. the nearest HP authorized reseller n the United States see the HP US service locator webpage http www hp com service_locator In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wweontact html For HP technical support e n the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact_us html To contact HP by phone o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com hps n other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wweontact html 30 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 Chapter 9 Limited Warranty Warranty Infromation To back up the wide range of features offered with the UPS a 3 year limited warranty is provided 250 000 Computer Load Protection Guarantee Pre Failure Battery Warranty In addition to the limited warranty a 250 000 Computer Load Protection Guarantee provided by the original equipment manufacturer is offered IMPORTANT The 250 000 Computer Loa
34. tion UL 497A CSA C22 2 No 107 1 IEC EN 62040 1 1 and IEC EN 60950 1 Safety Markings cULus cUL NOM NYCE CE T V C Tick GOST R EK IRAM TISI EMC Class B FCC Part 15 ICES 003 VCCI IEC EN 62040 2 FCC Part 15 ICES 003 VCCI HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 25 SPECIFICATIONS Table 8 Battery UPS Configuration HP T750 G2 2 12V 7 or 7 2 Ah internal batteries HP T750J and HP T1000 G3 2 12V 9 Ah internal batteries HP T1000J HP T1500 G3 and HP T1500J 3 12V 9 Ah internal batteries Voltage HP T750 G2 HP T750J and HP T1000 G3 24 Vdc HP T1000J HP T1500 G3 and HP T1500J 36 Vdc Type Sealed maintenance free valve regulated lead acid Charging Advanced charging for faster recovery approximately 3 hours to 90 usable capacity at nominal line and no supplementary power supply load Monitoring Advanced monitoring for earlier failure detection and warning Table 9 Battery Runtimes in Minutes UPS Models by VA Ratings Load VA Watts 750 1000 1400 200 128 38 41 58 300 192 27 28 41 500 320 14 15 28 600 402 9 10 19 750 503 6 8 14 900 603 6 10 1000 670 5 8 1200 804 6 1400 938 5 NOTE Battery times are approximate and may vary depending on the load configuration and battery charge e e ES 26 HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500J UPS Models User G
35. tion about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Power cord statement for Japan Clk WARS ni RS KE BEV FSV AAAS ni BRS K X HHO Ma CEASE RA Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snu
36. uide 505922 002 Chapter 8 Troubleshooting This section explains e UPS alarms and conditions e How to silence an alarm Site wiring fault 100 120V models only Service and support Audible Alarms and UPS Conditions The UPS has an audible alarm feature to alert you of potential power problems Use Table 10 to determine and resolve the UPS alarms and conditions Indicator Legend o Unlit e On Off Button e lit A Test Alarm Reset Button NL Flashing AW V 0 Power On Indicator green 9 On Battery Indicator yellow 9 Overload Indicator red 9 Service Indicator red Figure 25 UPS Front Panel Silencing an Audible Alarm Before silencing an alarm check the alarm condition and perform the applicable action to resolve the condition see Table 10 To silence the alarm for an existing fault press the Test Alarm Reset button If UPS status changes the UPS beeps overriding the previous alarm silencing The alarm does not silence if there is a UPS fault low battery condition or if the battery needs to be replaced Site Wiring Fault 100 120V Models Only The Site Wiring Fault indicator on the UPS rear panel illuminates if the ground wire connection does not exist or the line and neutral wires are reversed in the line receptacle This indicator stays on until the condition is resolved Have a qualified electr
37. uld follow during installation and maintenance of the UPS and batteries Please read all instructions before operating the equipment and save this manual for future reference A This UPS contains LETHAL VOLTAGES All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY There are NO USER SERVICEABLE PARTS inside the UPS A This UPS contains its own energy source batteries The output receptacles may carry live voltage even when the UPS is not connected to an AC supply For 220 240V models the output receptacles may remain electrically live If the input power source in your application is wired line to neutral as in most European applications the voltage to the output receptacles is OV With line to line input wiring the voltage to the output receptacles is 100 120V measured from line to ground or line to neutral depending on the UPS wiring e Do not remove or unplug the input cord when the UPS is turned on This removes the safety ground from the UPS and the equipment connected to the UPS To reduce the risk of fire or electric shock install this UPS in a temperature and humidity controlled indoor environment free of conductive contaminants Ambient temperature must not exceed 40 C 104 F Do not operate near water or excessive humidity 95 maximum To comply with international standards and wiring regulations the total equipment connected to the output of this UPS must not have an
38. wer requirements of the heating elements 6 Connect communication cable from computer to UPS optional 1 Verify DIP switch Press the On Off button on the front panel Connect UPS to power Connect equipment to UPS Figure 6 Typical UPS Installation 120V Model Shown Press and hold the On Off button until you hear the UPS beep The Power On indicator illuminates green indicating that power is available to your equipment The UPS conducts a self test and enters Normal mode If the UPS beeps or a UPS alarm indicator stays on see Table 10 on page 28 NOTE The batteries charge to 90 capacity in approximately 3 hours However to fully charge HP recommends that the batteries charge for 6 to 24 hours after installation or long term storage HP T750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922 002 UPS Rear Panels INSTALLATION This section shows the UPS rear panels DIP Switches USB Port Serial Port Network Transient Protector Site mn Fault Indicator Fan Four 5 15 Receptacles Input Overcurrent Protector 6 ft Power Cord e with 5 15 Plug Figure 7 HP T750 G2 120V Rear Panel DIP Switches USB Port Serial Port Network Transient Protector Site Wiring Fault Indicator Two 5 15 Receptacles Fan Four 5 15 Receptacles Input Overcurrent Prote
39. your service representative c e AN W 3 beeps every 10 seconds Failed attempt to start the UPS Plug the UPS into a power outlet for 24 hours to charge D ES on battery the battery After charging the battery press and hold the V Test Alarm Reset button for 3 seconds and then check the Service indicator AN IF the Service indicator still flashes see Replacing NL Batteries on page 20 o ZINN NI c e ZAN Continuous beep The output wave is abnormal Shutdown is imminent Save your work and turn off your E o while the UPS is on battery equipment Turn off the UPS Contact your service representative 2 NY ZINN NU e ZIN Continuous beep The output voltage is below or Save your work and turn off your equipment Turn off the UPS ae above the limit while the UPS is Contact your service representative on battery NZ e ZAN Technical Support Before You Contact HP Be sure to have the following information available before you call HP Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages e Add on boards or hardware Third party hardware or software Operating system type and revision level HP 1750 G2 HP T750J HP T1000 G3 HP T1000J HP T1500 G3 and HP T1500 UPS Models User Guide 505922002 29 TROUBLESHOOTING HP Contact Information For the name of
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