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HP C2N11UA#ABA User's Manual

1. Sooseo oF Component Description 1 DisplayPort Connects an optional digital display device such as a high Ip performance monitor or projector 2 HDMI port Connects an optional video or audio device such as a high 3 HM RJ 45 network jack definition television any compatible digital or audio component or a high speed HDMI 1 4 device Connects a network cable 4 sse F USB 3 0 charging port Connects an optional USB 1 0 USB 2 0 or USB 3 0 device and provides enhanced USB power performance for USB 3 0 devices The port can also charge select models of cell phones and MP3 players even when the computer is off NOTE USB charging is enabled at the factory To disable USB charging in Setup Utility see Using Setup Utility BIOS and System Diagnostics on page 70 5 a USB 2 0 charging port Connects an optional USB 1 0 or USB 2 0 device The USB 2 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE USB charging is enabled at the factory To disable USB charging in Setup Utility see Using Setup Utility BIOS and System Diagnostics on page 70 6 Audio out headphone jack Audio in microphone jack Connects an optional device such as a headset power stereo speakers headphones earbuds television audio or a headset microphone WARNING To reduce the risk of personal injury adjust
2. Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available 68 Chapter9 Securing your computer and information If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up your wireless network always enable security features For more information see Protecting your WLAN on page 19 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 73 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The
3. Refresh option allows you to start fresh and keep what is important to you iy IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory Ey NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support NOTE You may be prompted for your permission or password when using Refresh See Windows Help and Support for more information From the Start screen type n and then select Help and Support To start Refresh 1 From the Start screen point to the far right upper or lower corner of the screen to display the charms Click Settings Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your
4. keep the areas immediately around the antennas and proximity sensors free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide select the HP Support Assistant app from the Start screen select My computer and then select User guides Chapter 2 Getting to know your computer Top TouchPad Component 1 TouchPad light Description e Amber The TouchPad is off e Off The TouchPad is on 2 TouchPad on off button Turns the TouchPad off or on when you quickly double tap the button 3 4 Left TouchPad button TouchPad zone Functions like the left button of an external mouse Reads your finger gestures to move the pointer or activate items on the screen 5 Right TouchPad button Functions like the right button on an external mouse Top f dadas Component Description 1 b Power light e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power to preserve your work NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technol
5. Eat eee N 19 Connecting toa WLAN iini ee Ente Ree Rbe ska ERR Re 2 ERREUR RARE ER aea RARE 20 Using Bluetooth wireless devices sssssssseennm eene enne 20 Connecting to a wired network sssssssssseeee eene EE RETEAUA ANARAN 21 Connecting to a local area network LAN 21 4 Enjoying entertainment features ieiiieiiei niet ico ist esi Ee disn nnii aans naani Duas ssia ananasa 22 Melee ad 23 USING tHE slope osaisi m 24 Sharing media and data between devices sssssssssssssseeeeee enne nennen nennen 25 SMOGIO 360 gp 25 Firidinig more InformatlOl ss cero ceebabeloced svi weelececsanseeleciqastaveleciesereeeleqersereeelenaeselaiene 25 Using sMedio 360 Suite esses enne nre nn nnns 25 Accessing sMedio 360 Suite eese esee 25 Using sMedio 360 TrueSyrlc scce ode adden zd rui Lad pa adac v vea zd vua da E vasa Ads 26 Accessing sMedio 360 TrueSync sss eene 26 Using sMedio 360 Tr eLinker uidi eiie eterne tenerent eh eae ne ed eaa rides 26 Determining your Android phone OS version sseseeeee 26 Downloading the sMedio 360 TrueLink app on your phone 26 Sharing media from your phone to your computer ssseess 26 USING AUCIO Pm 27 Connecting speakers 00 0 eee ee eettee eter ee
6. If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub Be sure that the computer is connected to AC power before you begin creating the recovery media The creation process can take up to an hour or more Do not interrupt the creation process If necessary you can exit the program before you have finished creating all of the recovery DVDs HP Recovery Manager will finish burning the current DVD The next time you start HP Recovery Manager you will be prompted to continue and the remaining discs will be burned To create HP Recovery media 1 2 From the Start screen type recovery and then select HP Recovery Manager Select Recovery Media Creation and follow the on screen instructions to continue If you ever need to recover the system see Recovering using HP Recovery Manager on page 78 Creating recovery media and backups 75 Restore and recovery There are several options for recovering your system Choose the method that best matches your situation and level of expertise If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type n and then select Help and Support If you need to cor
7. USB 3 0 port identifying 7 USB cable connecting 56 USB devices connecting 56 description 55 removing 57 USB hubs 55 using external AC power 51 using passwords 64 V vents identifying 14 video 29 volume dial identifying 5 23 Ww webcam identifying 8 using 24 webcam light identifying 8 Windows backup 74 File History 74 76 Refresh 76 77 reinstall 76 77 remove everything and reinstall option 77 reset 77 restoring files 76 system restore point 74 76 Windows applications key identifying 13 Windows logo key identifying 13 Windows passwords 65 Windows updates installing 68 Wireless Audio 28 wireless button 17 wireless certification label 15 wireless controls button 17 operating system 17 wireless light 10 17 wireless network WLAN connecting 20 corporate WLAN connection 20 equipment needed 19 functional range 20 public WLAN connection 20 security 19 using 18 wireless network securing 69 WLAN antennas identifying 8 WLAN device 18 WLAN label 15 Z zooming TouchPad gesture 36
8. about using the webcam refer to the help for the app 24 Chapter4 Enjoying entertainment features Sharing media and data between devices Your computer is configured with Near Field Communication NFC which makes it simple to connect devices exchange digital information and perform transactions with a touch By simply tapping an NFC enabled Android 4 0 smart phone to your computer you can wirelessly share informaton between your computer and your phone Your computer is configured with NFC hardware and software from Microsoft Windows 8 and sMedio 360 sMedio 360 sMedio 360 empowers users to wirelessly stream media and transfer data sync 2 way or migrate 1 way between devices on the same home group network You can also stream and transfer media to and from an NFC enabled computer and an NFC enabled Android 4 0 smart phone sMedio 360 works in both Windows 8 and Windows 7 as well as other devices on the same home group network It includes the following three main apps e sMedio 360 Suite enables you to wirelessly stream and share media between enabled computers and mobile devices These features are located on the Start screen e sMedio 360 TrueSync enables you to migrate 1 way communication or synchronize 2 way communication data between two computers on a WiFi or wired home group network These features are located on the Windows desktop and are also compatible with computers running Windows 7 operating systems e sMe
9. correct port on the computer using the correct cable Check the device manufacturer s instructions Using video 29 Connecting an HDMI device Ey NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer HDMI e 7 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e Second screen only View the screen image on the external device only Each time you press f4 the display state changes Ey NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Configuring HDMI audio settings HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to th
10. e rnnt 63 9 Securing your computer and information eeeeeseeeeeeeeeseee esee een nennen nnne nnn innt nainn 64 Using PASS ors M m 64 Setting Windows passwords ssssssssseseeneee AS serene nennen 65 Setting Setup Utility BIOS passwords sssennm emen 65 TPM Embedded Security device select models only ssss n 67 Using Internet security software ssssssssssseseeeeenen eene en nnns nnn en nnne nnns 67 Using antivirus SOftWare 2 ciusseircceieen nt eskede cie kk deo nb AE dd dee RES kk dan RR REED an EEEE 68 Using firewall software ssssssseeeneneneene eee nenennnn nnne nennen nenne 68 Installing software updates ssssssssssssssessseseeerenennen nennen nennen nn nnns nne n en EEEE nennen ns 68 Installing Windows updates sssseeee eene en emen enne nnne 68 Installing HP and third party software updates ssssssssssssseee 68 Securing your wireless network cesecceececeeeeeeeeeeeeeeeeaaeaecceeeseeeeeedceesecaeaaeaeeeeeeeeeeeseesenssecieeeeeeeees 69 Backing up your software applications and information s emm 69 Using an optional security cable lock ssssssssssssssseseseeeeeeee eere nmn nenne nennen nennen 69 10 Using Setup Utility BIOS and System Diagnostics ceccccessesseeeeeeeeeeeee
11. floors Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers desktop notebook PDA e Phones cellular cordless smart phone e Imaging devices printer camera e Audio devices headset speakers e Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help 20 Chapter 3 Connecting to a network Connecting to a wired network There are 2 kinds of wired connections local area network LAN and modem connection A LAN connection uses a network cable and is much faster than a modem connection which uses a telephone cable Both cables are sold separately A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network
12. is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps A From the Start screen type cool select Settings and then select HP CoolSense Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel amp Smart Connect Technology periodically causes the computer to exit Sleep Smart Connect then updates the content for certain open applications and reinitiates Sleep As a result your work is immediately available to you as soon as you exit Sleep You do not have to wait while updates are downloaded A Toenable this feature or manually adjust the settings from the Start screen type smart and then select Intel Smart Connect Technology HP CoolSense select models only 53 Shutting down turning off the computer CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video po
13. jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router Ey NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer T E Connecting to a wired network 21 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones 22 Chapter4 Enjoying entertainment features Volume dial Like the dial on a stereo the integrated volume dial controls speaker volume on the computer A Toincrease speaker volume rotate the dial clockwise or A To decrease speaker volume rotate the dial counter clockwise Volume dial 23 Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos A Tostart the webcam from the Start screen type c and then select CyberLink YouCam from the list of applications For details
14. must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 3 33 A 65W ORO DC plug of external HP power supply Ey NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms Ey NOTE The computer operating voltage and current can be found on the system regulatory label Input power 81 Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 82 Chapter 12 Specifications 15 m to 12 192 m 50 ft to 40 000 ft 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or
15. on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring HDMI audio settings on page 30 Before connecting speakers lower the volume setting Connecting headphones You can connect wired headphones to the headphone jack on your computer To connect wireless headphones to your computer follow the device manufacturer s instructions A WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide select the HP Support Assistant app from the Start screen select My computer and then select User guides Using audio 27 Connecting a microphone To record audio connect a microphone to the microphone jack on the computer For best results when recording speak directly into the microphone and record sound in a setting free of background noise Using HP Wireless Audio select models only With HP Wireless Audio you can set up a wireless sound system in your home and stream audio from your computer to a compatible set of wireless enabled speakers or other audio devices You can add remove name and group compatible wireless enabled audio devices in your home audio system Ey NOTE HP Wireless Audio uses KleerNet
16. own power plan and customize it to how you use the computer for your needs To use Power Options from the Start screen type power select Settings and then select Power Options 48 Chapter 6 Managing power Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power If the computer has a charged battery installed and the AC adapter is disconnected from the computer the computer automatically switches to battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Factory sealed battery 7 IMPORTANT Do not attempt to replace your computer battery which is installed and sealed at the factory A broken battery seal voids your warranty Your computer has an internal rechargeable battery that can be replaced only by an authorized service provider For information about keeping your battery in good condition see Conserving battery power on page 49 To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select the HP Support As
17. screen select My computer and then select User guides Limited Warranty e Specific warranty information about this computer To access this guide select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html More HP resources 3 2 Getting to know your computer Finding your hardwar
18. up a WLAN see the information provided by your router manufacturer or your ISP EY NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN e Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Use wireless encryption Connecting to a wireless network 19 Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type n and then select Help and Support Connecting t
19. your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently Ey NOTE It is not necessary to run Disk Defragmenter on solid state drives Improving performance 59 After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 From the Start screen type disk select Settings and then select Defragment and optimize your drives 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 From the Start screen type disk select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions 60 Chapter8 Main
20. 3 fun things todo 2 H hard drive HP 3D DriveGuard 59 hard drive light identifying 5 hard drive HP 3D DriveGuard 59 HDMI configuring audio 30 HDMI port connecting 30 HDMI port identifying 7 headphone jack identifying 7 headphones connecting 27 Hibernation exiting 46 initiated during critical battery level 50 initiating 46 high definition devices connecting 30 32 hot keys bass settings 43 Beats Audio 13 description 43 display system information 43 Twitter 13 43 using 43 HP 3D DriveGuard 59 HP and third party software updates installing 68 HP Recovery Manager 78 correcting boot problems 79 starting 79 HP Recovery media creating 74 recovery 79 HP Recovery partition 79 recovery 78 removing 80 hubs 55 l input power 81 installing critical updates 68 optional security cable lock 69 integrated webcam light identifying 8 Intel Wireless Display 32 Intel Wireless Music 32 internal display switch identifying 8 internal microphones identifying 8 Internet connection setup 19 Internet security software using 67 J jacks Audio out headphone jack Audio in microphone jack 7 RJ 45 network 7 K keyboard backlight identifying 10 keyboard hot keys identifying 43 keys action 13 esc 13 fn 13 Windows applications 13 Windows logo 13 L labels Bluetooth 15 regulatory 15 service 15 wireless certification 15 WLAN 15 left edge swipe 39 lights AC adapter 6 Beats Audio 11 caps lock 10 hard d
21. Ease ere dioec crbale Poen de b Pup det ee na dagen desdavadeanes 36 Rotating select models only ini a EE eene tele eran Heo SERERE en 37 2 finger click select models only ssssssseeeemeeem eene 37 Flicking select models Only irn e reete e erp pe e bp E Pts 38 Edge SWIPES recinte aar eatin EAER E E nies 38 Righit edge SWIDE EE 38 Top edge SWIDG rantanen S RR Roda 39 Leftedge SWIPE nities idceesdicehccessdi ean EAEEREN 39 Radiance backlight keyboard and proximity sensor sssssssseee emnes 40 Using the keyboard and mouse sssrini harenis Rann eee nennen ARAA S EREA ATENA nennen nnns 41 Using the Keys E es 41 Using the action KeyS 5 2 eet cen i odio edu eedesa pi ieee accents 41 Using Microsoft Windows 8 shortcut keys sse 42 Using the hot Keys 3 iere teet tat ete Rad nahin 43 6 Managing OWE d 44 Initiating Sleep and Hibernatlor 2 1 ectetuer aab entera aaa dese eaa ese Ra RR edie 45 Intel Rapid Start Technology select models only sem 45 Initiating and exiting Sleep sssesse emm ennemis 45 Enabling and exiting user initiated hibernation ss 46 Setting password protection on wakeup ssssssseeeeeeemeememen 46 Using the power meter and power settings ssssssseee emm eene 47 Selecting a power plar ii reet
22. SB connector use minimal force to connect the device A Connect the USB cable for the device to the USB port Ey NOTE The USB port on your computer may look slightly different from the illustration in this section d A sound indicates that the device has been detected Ef NOTE The first time you connect a USB device a message displays on the Windows desktop and an icon appears in the notification area letting you know that the device is recognized by the computer 56 Chapter7 Managing and sharing information Removing a USB device CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 Save your information and close all programs associated with the device 2 From the Windows desktop click the hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media displays Follow the on screen instructions Connecting a powered USB device CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Connect the device to the computer 2 Plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered externa
23. See details in Connecting to a network on page 17 e Become familiar with the computer hardware and software See Getting to know your computer on page 4 and Enjoying entertainment features on page 22 for information e Update or purchase antivirus software Learn more at Using antivirus software on page 68 e Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 73 Best practices 1 2 Fun things to do You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console For more information see Using video on page 29 You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 27 You know you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Connecting an HDMI device on page 30 or Connecting a digital display device on page 31 Experience music the way the artist intended with deep controlled base and clear pure sound See Using Beats Audio on page 28 Use the TouchPad touch screen and the new Windows 8 touch gestures for smooth control of images and pages of text See Using TouchPad gestures on page 35 Chapte
24. User Guide Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2012 Document Part Number 695742 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the computer please contact your local
25. VD or a BD T f7 Begins pauses or resumes playback of an audio CD a DVD or a BD I f8 Plays the next track of an audio CD or the next section of a DVD or a BD 4 f9 Decreases speaker volume incrementally as long as you hold down the key f10 Increases speaker volume incrementally as long as you hold down the key d f11 Mutes or restores speaker sound i I i f12 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform actions quickly Several shortcuts will help you with Windows 8 functions Press the Windows logo key in combination with the key to perform the action For additional information on Windows 8 shortcut keys go to Help and Support From the Start screen type h and then select Help and Support Shortcut Keys Shortcut Key Description key um Returns you to the Start screen from an open app or the Windows desktop Pressing the key again returns you to the previous screen HH i t to th i Opens the charms om L um d Opens the Windows desktop m 42 Chapter5 Navigating using touch gestures pointing devices and the keyboard Shortcut Key Description key uH tab Switches between open apps m NOTE Continue to press this key combination until the app you want displays alt f4 Closes an active app Using the hot k
26. adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances Traveling with or shipping your computer 63 9 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code i IMPORTANT Some security features listed in this chapter may not be available on your computer Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and Administrator password other system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer i
27. apacity or functionality connect an external drive purchased separately such as an optical drive or hard drive or insert a digital storage card directly from your phone or camera A USB flash drive connected to the Universal Serial Bus USB port on your computer also allows quick data transfer Some devices use the computer s power to run others have their own power source Some devices come with software that must be installed Ef NOTE For information about connecting external wireless devices see Connecting to a network on page 17 S NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect to numerous kinds of external devices to your computer such as a USB keyboard mouse external drive printer scanner or USB hub Your computer has more than one type of USB port See Getting to know your computer on page 4 for the types of USB ports you have on this computer Be sure to purchase devices that are compatible with your computer Type Description USB 2 0 Transfers data at 60 MB s USB 3 0 Transfers data at 640 MB s USB 3 0 ports also known as SuperSpeed ports are also compatible with USB 1 0 and 2 0 devices Using a USB device 55 Connecting a USB device CAUTION To reduce the risk of damage to a U
28. ate 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating the BIOS 71 Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions E NOTE If you need to stop a diagnostic test while it is running press esc If you need to restart unit while it is running press ctrl alt delete to restart 72 Chapter 10 Using Setup Utility BIOS and System Diagnostics 11 Backing up restoring and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This chapter provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Ef NOTE This guide describes an overview of backing up restoring and recov
29. computer and reinstalls Windows iy IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or on the Start screen To use the f11 key t 2 3 Press f11 while the computer boots or Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select Reset your PC and follow the on screen instructions To use the Start screen 1 2 From the Start screen point to the far right upper or lower corner of the screen to display the charms Click Settings Restore and recovery 77 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Remove everything and reinstall Windows select Get started and follow the on Screen instructions Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state Using the HP Recovery media you created you can choose from one of the following recovery options System Recovery Reinstalls the original operating system and then configures the settings for the programs that were installed at the factory Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications Factor
30. computer steps 77 restore Windows File History 76 RJ 45 network jack identifying 7 76 77 S scrolling TouchPad gesture 36 security cable lock installing 69 security cable slot identifying 5 security wireless 19 service label computer 15 setting password protection on wakeup 46 setup of WLAN 19 Setup Utility BIOS passwords 65 sharing media 25 shipping the computer 63 shortcut keys Windows 8 42 shutdown 54 Sleep exiting 45 initiating 45 slots Digital Media Slot 7 security cable 5 sMedio 360 Suite 25 sMedio 360 TrueLink 25 26 sMedio 360 TrueLink app 26 sMedio 360 TrueSync 25 26 software CyberLink PowerDVD 32 Disk Cleanup 60 Disk Defragmenter 59 sMedio 360 25 software updates installing 68 speakers connecting 27 speakers front identifying 4 86 Index supported discs recovery 75 system information hot key 43 system recovery 78 system restore point creating 74 restoring 76 T testing an AC adapter 51 TouchPad buttons 9 identifying 9 TouchPad using 35 using 34 TouchPad gestures 37 38 39 edge swipe gestures 39 flicking 38 pinching 36 rotating 37 scrolling 36 tapping 35 zooming 36 TouchPad light identifying 9 10 TouchPad on off button identifying 9 TouchPad zone identifying 9 TPM Embedded Security 67 traveling with the computer 15 63 turning off the computer 54 Twitter hot key 13 43 U unresponsive system 54 USB 3 0 charging port identifying 7
31. creen using your fingers xX TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse E NOTE TouchPad gestures are not supported in all apps To view a demonstration of each gesture 1 From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound 2 Select Synaptics TouchPad 3 Click a gesture to activate the demonstration To turn a gesture off or on 1 From the Synaptics TouchPad screen select or clear the check box next to the gesture that you want to turn on or off 2 Click Apply and then click OK Tapping To make an on screen selection use the tap function on the TouchPad e Pointto an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it NOTE Tap and hold your finger on the TouchPad to open a help screen that provides information about the selected item Using TouchPad gestures 35 Scrolling Scrolling is useful for moving up down or sideways on a page or image e Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right Pinching zooming Pinching and zooming allow you to zoom in or out on images or text e Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart e Zoom out by placing two fingers apart on the TouchPad zone and the
32. ct external AC power the following events occur e The computer switches to battery power e The display brightness automatically decreases to save battery life e The power meter icon on the Windows desktop changes appearance Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off Running on external AC power 51 To test the AC adapter 1 Shut down the computer 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer e If the power lights turn on the AC adapter is working properly e lfthe power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure e _ If the connections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact customer support for information on obtaining a replacement AC power adapter 52 Chapter 6 Managing power HP CoolSense select models only HP CoolSense X automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer
33. ct teeter eee eter eee ae tees nrnne nennen nnne ne nenne nennen 27 Connecting headphiories uiro eet er e rode esti eed heeded eee eed 27 Connecting a microphone iecit iced etie i etr te E RR dde ETE RE DAE TER a RA Dae Ra dea 28 Using HP Wireless Audio select models only em 28 Using sismo DL 28 Accessing Beats Audio Control Panel sssssseeee 29 Enabling and disabling Beats Audio seen 29 Checking the sound 1nd rie edere dde te X deu e Po dde ere Lu aoa 29 WSING VIKGO is E GC 29 Connecting an HDMI device ssssssssseennn nennen mne nen nennen enn 30 Configuring HDMI audio settings sesenm mem 30 Connecting a digital display device sssssssssseeene eene 31 Using Intel Wireless Display and Wireless Music select models only 32 Managing your audio and video files sssssseeeeenm ennemis 32 5 Navigating using touch gestures pointing devices and the keyboard eeeeeeses 33 IE are me TOUCH PAG er MT 34 Using TouchPad gestUles rei iioi creer eerie ek stance rr nene ee Lupa oo LEES e RE RE cerro 35 Tapping PRA ROREM M P c LE 35 vi fee 36 Pinching zooming 2 52 5 322 iih rre
34. dio 360 TrueLink is an Android mobile app that enables you to transfer copy or stream play photos videos and music from your NFC enabled phone to your computer or vice versa Finding more information For more information on using this software click the Tutorials tile in the sMedio 360 Suite screen To explore all of the available features go to the Windows desktop and click on the Smedio 360 TrueSync icon in the taskbar Click Learn More on the Sign in Create Account screen Using sMedio 360 Suite To stream and share media from one device to another your computers and mobile devices must be on the same home group network with media sharing enabled NOTE For information on setting up a home group network click the Tutorial tile on the sMedio screen To enable media sharing 1 From the Start screen point to the far upper right or lower corner of the display to show the charms 2 Select Settings and then click the network status icon 3 Right click the network you are connected to and then select Turn sharing on or off Accessing sMedio 360 Suite A From the Start screen select the sMedio 360 Suite app Sharing media and data between devices 25 From the Start screen type s and then select sMedio 360 Suite for HP from the list of applications Using sMedio 360 TrueSync To migrate and synchronize data between two computers they must be on the same home group network For information on setting up a home gr
35. e and software information Locating hardware To find out what hardware is installed on your computer 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then in the System area click Device Manager A list displays all the devices installed in your computer Locating software A To find out what software is installed on your computer from the Start screen right click using the mouse or swipe from the top of the TouchPad to display the Apps and then select the All apps icon Front Component Description Stereo speakers 2 Produce enhanced Beats Audio sound Chapter 2 Getting to know your computer Right side Component q Mute button 1 Description Turns speaker sound on or off 2 Volume dial Adjusts the speaker volume To increase the volume rotate the dial clockwise To decrease the volume rotate the dial counter clockwise 3 o Beats Audio button Opens Beats Audio Control Panel which allows you to view and control all audio settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound To open Beats Audio Control Panel from the Start screen type h select HP Utility Center and then select HP Beats Audio 4 Hard drive light e Blinking white The hard drive is being used e Amber HP 3D Drive Guard has temporarily parked the hard drive NOTE For i
36. e computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then select Playback devices 2 On the Playback tab select the name of the digital output device 3 Click Set Default and then click OK 30 Chapter4 Enjoying entertainment features To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers and Headphones 3 Click Set Default and then click OK Connecting a digital display device The DisplayPort connects a digital display device such as a high performance monitor or projector The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity 1 Connect one end of the DisplayPort cable to the DisplayPort on the computer ED 2 Connect the other end of the cable to the digital display device 3 Press f4 to alternate the computer screen image between 4 display states e PC screen only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e Second screen only View the screen image on the
37. e itte tre cr ee YE deed hd ea e vedas e aa erre la a rs 48 Running on battery power ep m 49 Factory sealed battery sssssssssssssssesseeenee eee nre 49 Finding battery information ite ee etre etui e Pee cea ue a Edna 49 Conserving battery DOWOTF 5 e o rccte cd ek acce coup tac d de aa eva vede ba ded 49 Identifying low battery levels sssssssseeeem emm ennemis 50 Resolving a low battery level ense ennt te nnn neo ee edant EEEE 50 Resolving a low battery level when external power is available 50 Resolving a low battery level when no power source is available 50 Resolving a low battery level when the computer cannot exit Hibernation 50 Using the AC adapter tie Cos baa edet av er anc dag undue Eve va oe RR 50 Running on external AC power ssssssssseseeenee nee ene nen nnne erre n nne erret nne rnnt nennen 51 Troubleshooting power problems ccccccccceeceeeeee eee ee eee eteeeeeeeeeeeeceeeasaaaaeaaaeaaecaeecaeeeeeees 51 HP GoolSense select models only tto Ee Reden d de een tu da Rn Dd ed aen ad dude c d 53 Refreshing your software content with Intel Smart Connect Technology select models only 53 Shutting down turning off the computer sssssssssee een eee enne 54 vii T Managing and sharing information oorr rrere terere ntn terere eret ee erR uuo a e oe
38. eeeeeeseeeeeeeeeeeeeeseeeeeeeeeaseeeeeeees 70 Starting Setup Utility BIOS aiia ctt hr m dE rv p cc gau d cd ga e cep ra docs 70 Updating the BIOS ssssssssssssseseeee e enne nennen nnn ennnennrr innen r rn nen nenne nen nennen 70 Determining the BIOS version reiecit akku te LA dde RES LL dde te Rau dde npa a 70 Downloading a BIOS update 2 tie ioter tede tea ae E do p coc ER e coc AA 71 Using System Diagnostics ssssssssssseseeeee mene eene nnemrrrn ener rnnt nnne nennen 72 viii 11 Backing up restoring and recovering eeeeeeeeeeeeeeeeeeeeeneen enne ennt n nnn nn nnn nnne n nnn n nenne nnns 73 Creating recovery media and backups sssssssesss eene nennen nennen enne enne 74 Creating HP Recovery media cc cccccccccctessseccceceessseecceeceesnenecdcceneeseensceceenensueceeeeetenneesees 74 Restore and TeCOVONy riscossi 76 Using Windows Refresh for quick and easy recovery sssssssee 77 Remove everything and reinstall Windows essee nemen 77 Recovering using HP Recovery Manager ssssssseee enne 78 What you need to know 2 iueeeesesieeme entendre nni nnne 78 Using the HP Recovery partition to recover a minimized image select models Only ede cecceevdceeescasastadecdussacteadeevsshedicekcuvialdaced vvadicndsa iieii 78 Using HP Recovery media to
39. elect models only TPM Trusted Platform Module provides additional security for your computer You can modify the TPM settings in Setup Utility For information on changing Setup Utility settings see Using Setup Utility BIOS and System Diagnostics on page 70 The following table describes the TPM settings in Setup Utility Settings Function TPM Embedded Security Device Available Hidden e Ifthe administrator password is set you can select Available e Ifyou select Hidden the TPM device is not visible in the operating System TPM Status Enabled Disabled e Ifthe administrator password is not set or if TPM Security Device is set to Hidden this entry is hidden e This value reflects the current physical state for the TPM The state is enabled or disabled by the Embedded Security State setting Embedded Security State No Operation Disabled Enabled e Ifthe administrator password is not set or if TPM Security Device is set to Hidden this entry is hidden e You can enable or disable the TPM function e The next time the computer is restarted after the TPM function is set this value is set to No Operation TPM Set to Factory Defaults No Yes e Ifthe administrator password is not set or if the TPM Security Device is set to Hidden this entry is hidden e Ifthe Embedded Security State is set to Enabled select Yes to reset the TPM to factory settings and then press f10 to save and exit A confirmation message
40. ering options For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support 73 Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create HP Recovery media This step creates a backup of the HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery media you create will provide the following recovery options e System Recovery Reinstalls the original operating system and the programs that were installed at the factory e Minimized Image Recovery Reinstalls the operating system and all hardware related drivers and software but not other software applications e Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 74 2 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windo
41. es are off Connecting to a wireless network 17 Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls 1 From the Start screen type n and then select Settings 2 Type network and sharing in the search box and then select Network and Sharing Center For more information from the Start screen type h and then select Help and Support Using a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point Ey NOTE The terms wireless router and wireless access point are often used interchangeably e A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions e A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer
42. ess Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Mustbe entered each time you access Setup Utility BIOS e If you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE f you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Must be entered each time you turn on or restart the computer e If you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted Using passwords 65 To set change or delete an administrator or power on password in Setup Utility BIOS 1 To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts 66 Chapter9 Securing your computer and information TPM Embedded Security device s
43. external device only Each time you press f4 the display state changes Eyf NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Using video 31 Using Intel Wireless Display and Wireless Music select models only Intel amp Wireless Display and Wireless Music allow you to transmit your computer content wirelessly to your receive display device such as HDTV monitor projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions A Toopen Intel Wireless Display from the Start screen type w and then select Intel WiDi Ey NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video files CyberLink PowerDVD helps you manage and edit your photo and video collections A Toopen CyberLink Power DVD from the Start screen type c and then select CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help 32 Chapter4 Enjoying entertainment features 5 Navigating using touch gestures pointing devices and the keyboard Your computer all
44. eys A hot key is a combination of the fn key b key t key and the esc key To use a hot key A Briefly press the fn key and then briefly press the second key of the combination Function Hot key Description Display system information fn esc Displays information about system hardware components and the system BIOS version number Control the bass settings fn b Enables or disables the Beats Audio bass settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To open Beats Audio Control Panel from the Start screen type h select HP Utility Center and then select HP Beats Audio Open Twitter fn t Opens the Twitter website Using the keyboard and mouse 43 6 Managing power Your computer can operate on either battery power or external power When the computer is only running on battery power and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation 44 Chapter 6 Managing power Initiating Sleep and Hibernation Microsoft amp Windows has two power saving states Sleep and Hibernation Sleep The Sleep sta
45. g internationally Locating the labels To locate the labels inside the battery bay 1 Slide the battery cover lock 1 to unlock the battery cover and then slide the battery cover release latch 2 to release the battery cover Labels 15 2 Slide the battery cover 3 away from the computer and then remove the battery cover To replace the battery cover 1 Slide the battery cover 1 toward the rear of the computer until it is seated 2 Slide the battery cover lock 2 to lock the battery cover into place Eyf NOTE The battery cover release latch automatically locks into place 16 Chapter2 Getting to know your computer 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANS in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in
46. information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 2 3 4 5 Insert the HP Recovery media you created Restart the computer Press and hold esc while the computer is restarting and then press f9 for boot options Select the optical drive or USB flash drive you want to boot from Follow the on screen instructions Restore and recovery 79 Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space iy IMPORTANT Removing the HP Recovery partition means you can no longer use Windows Refresh the Windows Remove everything and reinstall Windows option or the HP Recovery Manager option for minimized image recovery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 74 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and follow the on screen instructions to continue 80 Chapter 11 Backing up restoring and recovering 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source
47. is displayed to Clear the TPM Press f1 to reset the TPM or press f2 to cancel the action Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer TPM Embedded Security device select models only 67 Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused For more information about computer viruses from the Start screen type n and then select Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls S
48. ithout the need for recovery discs or a recovery USB flash drive This type of recovery can only be used if the hard drive is still working 78 Chapter 11 Backing up restoring and recovering To start HP Recovery Manager from the HP Recovery partition 1 2 3 Press f11 while the computer boots or Press and hold f11 as you press the power button Select Troubleshoot from the boot options menu Select HP Recovery Manager and follow the on screen instructions Using HP Recovery media to recover You can use HP Recovery media to recover the original system This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly 1 2 3 If possible back up all personal files Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer Ey NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 79 Follow the on screen instructions Changing the computer boot order If computer does not restart in HP Recovery Manager you can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup
49. l Windows For more information see Remove everything and reinstall Windows on page 77 If you want to reset your computer using a minimized image you can choose the HP Minimized Image Recovery option from the HP Recovery partition select models only or HP Recovery media Minimized Image Recovery installs only drivers and hardware enabling applications Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager For more information see Recovering using HP Recovery Manager on page 78 If you want to recover the computer s original factory partitioning and content you can choose the System Recovery option from the HP Recovery media For more information see Recovering using HP Recovery Manager on page 78 If you have replaced the hard drive you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive For more information see Recovering using HP Recovery Manager on page 78 If you wish to remove the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition on page 80 76 Chapter 11 Backing up restoring and recovering Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability the Windows
50. l device stop the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using a USB device 57 Inserting and removing a digital storage card To insert a digital storage card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the digital storage slot and then press in on the card until it is firmly seated A sound indicates that the device has been detected To remove a digital storage card CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Windows desktop click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 Ef NOTE If the card is not ejected pull the card out of the slot 58 Chapter 7 Managing and sharing information 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition This chapter provides information about improving the perf
51. m the computer Turn off and then disconnect all external devices Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and
52. me quickly from inactivity See Intel Rapid Start Technology select models only on page 45 for more information If the computer has stopped responding and Windows shutdown procedures aren t working press and hold the power button for at least 5 seconds to turn off the computer To learn more about power settings follow these steps or see Managing power on page 44 1 From the Start screen type p 2 In the search box type power 3 Select Settings and then select Power options Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Performs the following tasks e When the key is pressed in combination with the esc key system information is displayed e When the key is pressed in combination with the b key Beats Audio is enabled or disabled e When the key is pressed in combination with the t key the Twitter website opens 3 Windows logo key Displays the Windows desktop 4 Action keys Perform common tasks 5 t key Opens the Twitter website when pressed in combination with the fn key 6 b key Enables or disables Beats Audio when pressed in combination with 7 Windows application key the fn key Displays options for a selected object Top 13 Bottom Component 1 Battery cover release latch 2 Vent 3 Battery cover lock 14 Chapter2 Getting to know your computer Descripti
53. n RN Rue aee nE E Ea ruo a EUR REY Rv S Pee P Y Fa a E rR RR Ye 55 Usingia USB GOVICG E M 55 Gonnecting a USB device e hid ee ile eed ee 56 Removing a USB device iasciEEnicai dna ri dL ro dae dd e a RA DE a sac dn 57 Connecting a powered USB device ssssssssssssseenee eene nennen rennen nnns 57 Inserting and removing a digital storage card ssssssssssssee nemen 58 8 Maintaining your Computer iecsisina bus bti ER FERAE E9EX YR EXE aaaea 04 ENERO E duR E anaa aaa SER ER RAM PRIRERE RAP ai 59 Improving performance 59 Using HP 3D DriveGuard select models only sse 59 Using Disk Defragmenter sss en eene enn enr rerrerrnn nnne nnns 59 Using Disk Cleanup senimi ntn nnn et dee Reo ede GR XR HERBA den XN REM TEM E KUME VER kN S Ex PAR ORA exS 60 Updating programs and drivers sssssssssssssssssssssseseeeeeeen nennen nennen aaa a rsen nnne nnn sn nnne 61 Cleaning your COMPUME 62 Cleaning the display sides and cover ccccceeeee eee eeeeeeetee tect eceeeaaeaaaecaecaeceeeeeeeeeeeeeeeess 62 Cleaning the TouchPad and keyboard ccecceeceeeeeeeeeeeececcnecaacaaecaaecaeeeeeeeeeeeeeeeeeeeeeess 62 Traveling with or shipping your computer sssssssssssssesseeeeennem em
54. n moving your fingers together 36 Chapter5 Navigating using touch gestures pointing devices and the keyboard Rotating select models only Rotating allows you to turn items such as photos e Pointto an object then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock Ey NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps 2 finger click select models only 2 finger click allows you to make menu selections for an object on the screen e Place two fingers on the TouchPad zone and press down to open the options menu for the selected object Using TouchPad gestures 37 Flicking select models only Flicking allows you to navigate through screens or quickly scroll through documents e Place three fingers on the TouchPad zone and flick your fingers in a light quick motion up down left or right Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings e Swipe your finger gently from the right edge to display the charms 38 Chapter5 Navigating using touch gestures poin
55. nennen nnne rnnt rennen nennen 4 LOCatING Eze EE 4 ginge 4 PRIUS IAG cmi IM MMC EUMD MU ILICE ILLE MT 5 EcL UE 7 DISPIAY 8 oo EE 9 To chPad eB Ea dedii n le op Rt IR eerie eha Hadr nce 9 Boc 10 zie M T M 12 MICRO 13 foo lata 14 LAD 15 Identifying the labels 1 itor emp et otto pde ER eto aha dea castel des a au pedea RE ned 15 Locating the labels e rere ine ede ede sa atc deba ud gts d detain 15 3 Gonnechmng Load TI CHONG oe sais sccm teas xx ePr oe ond BERE eR taka FERES YE ERRR ENDS eT PRX SREDO TI PRRPREUMIEPRRRPUNYPRRK REY INE RRR SERE UR PRR 17 Connecting to a wireless network sssssssssssesesee nennen nennen enne nnne nnns 17 Using the wireless controls cert o eti eta acd aee Rota gae Rad gae e nva e dus 17 Using the wireless button sssseseseennee enne eene 17 Using operating system controls sssssee emm 18 Usingia WLAN UEM 18 Using an Internet service provider sssemm em 18 Setting up a WLAN tee ui reete E rne nre et ORE E e itn 19 Configuring a wireless router sssssseeeene emnes 19 Protecting your WLAN 5 eintreten ee
56. nformation about HP 3D Drive Guard see Using HP 3D DriveGuard select models only on page 59 5 Power light e White The computer is on e Blinking white The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power to preserve your work NOTE For select models the Intel amp Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity See Intel Rapid Start Technology select models only on page 45 for more information 6 s Security cable slot Attaches an optional security cable to the computer NOTE The security cable may not prevent the computer from being mishandled or stolen Right side 5 Component Description 7 AC adapter light e White The computer is connected to external power and the battery is fully charged e Amber The computer is connected to external power and the battery is charging e Blinking amber The computer is connected to external power and there is a battery error or the battery has reached a low or critical battery level e Off The computer is running on battery power 8 e Power connector Connects an AC adapter 6 Chapter 2 Getting to know your computer Left side
57. nformation and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords e Toreduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e When creating passwords follow requirements set by the program 64 Chapter9 Securing your computer and information e X Change your passwords at least every three months e Anideal password is long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords from the Start screen type h and then select Help and Support Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to acc
58. o a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is on If the wireless light is off press the wireless button Ey NOTE On some models the wireless light is amber when all wireless devices are off 2 From the Windows desktop tap or click the network status icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection E NOTE If no WLANs are listed you may be out of range of a wireless router or access point Ey NOTE If you do not see the WLAN you want to connect to from the Windows desktop right click the network status icon and then select Open Network and Sharing Center Click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection Ey NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and
59. oard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions Q TIP The Windows logo key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop Pressing the Windows logo key again will return you to the previous screen Ey NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the keys Your computer has different ways to quickly access information or perform functions with certain key combinations Using the action keys An action key performs an assigned function The icon on each of the f1 through f12 keys illustrates the assigned function for that key To use an action key function press and hold the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 70 for instructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after disabling the action key feature you must press the fn key in combination with the appropriate action key ACAUTION Use extreme care when making changes in Setup Utility Errors can
60. oftware that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 61 Installing Windows updates Updates to the operating system and other software may have become available after the computer left the factory Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer From the Start Screen type update select Settings and then select Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft website and through the updates link in Help and Support
61. ogy allows your computer to resume quickly from inactivity See Intel Rapid Start Technology select models only on page 45 for more information 2 Caps lock light e White Caps lock is on e Off Caps lock is off 3 xs Keyboard backlight light Identifies the keyboard backlight action key 4 t i Wireless light e White An integrated wireless device such as a I wireless local area network WLAN device is enabled NOTE Wireless devices are turned on at the factory e Amber All wireless devices are off 5 TouchPad light e Amber The TouchPad is off e Off The TouchPad is on 10 Chapter 2 Getting to know your computer Component Description 6 Beats Audio light e Red Beats Audio is on e Off Beats Audio is off 7 P T2 Mute light e Amber Speaker sound is off e Off Speaker sound is on Top 11 Button Component cy Power button 12 Chapter 2 Getting to know your computer Description e When the computer is off press the button to turn on the computer e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button will cause unsaved information to be lost NOTE For select models the Intel amp Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resu
62. on Releases the battery cover Enables the computer fan to cool internal components NOTE The fan starts up automatically to prevent overheating It is normal for the fan to cycle on and off while the computer is on Locks the battery cover into place Labels Identifying the labels The labels on the computer provide information you may need when you troubleshoot problems or travel internationally with the computer The labels are located on the bottom of the computer inside the battery bay or in another easily accessible location To locate the labels see Locating the labels on page 15 e Service label Provides important information Ey NOTE Have this information available when you contact technical support T ol Serial nx Vas Product XXXXXXXX Bgm m E UE E EE EUN Warranty ly lyOy Model 00000 Component 1 Product name 2 Serial number 3 Part number Product number 4 Warranty period 5 Model description e Regulatory label Provides regulatory information about the computer e Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when travelin
63. on 69 backups 73 bass settings hot key 43 battery 49 discharging 49 low battery levels 50 battery cover lock identifying 14 84 Index battery cover release latch identifying 14 battery information finding 49 battery power 49 Beats Audio 5 28 43 Beats Audio button 5 Beats Audio Control Panel 29 Beats Audio hot key 13 29 Beats Audio light identifying 11 best practices 1 BIOS determining version 70 downloading an update 71 updating 70 Bluetooth device 17 20 Bluetooth label 15 boot order changing HP Recovery Manager 79 buttons 12 Beats Audio 5 left TouchPad 9 mute 5 right TouchPad 9 TouchPad on off 9 C cables HDMI 30 USB 56 caps lock light identifying 10 caring for your computer 62 checking audio functions 29 cleaning your computer 62 components bottom 14 display 8 front 4 left side 7 right side 5 top 9 computer reset 77 configuring audio for HDMI 30 connecting to a WLAN 20 connector power 6 corporate WLAN connection 20 critical battery level 50 CyberLink PowerDVD 32 D deleted files restoring 76 dial volume 5 digital card inserting 58 removing 58 Digital Media Slot identifying 7 Disk Cleanup software 60 Disk Defragmenter software 59 DisplayPort identifying 7 E edge swipe gestures 38 right edge swipe 38 top edge swipe 39 electrostatic discharge 83 esc key identifying 13 external AC power using 51 external devices 57 F firewall software 68 fn key identifying 13 4
64. ormance of your computer by running tools such as Disk Defragmenter and Disk Cleanup It also provides information about updating your programs and drivers instructions for cleaning your computer and tips for traveling with your computer Improving performance Everyone wants a fast computer and by performing regular maintenance tasks using tools such as Disk Defragmenter and Disk Cleanup you can drastically improve the performance of your computer Also as your computer gets older you might consider installing larger drives and adding more memory Using HP 3D DriveGuard select models only HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP 3D DriveGuard returns the hard drive to normal operation Ey NOTE Because solid state drives SSD lack moving parts HP 3D DriveGuard is unnecessary Ef NOTE Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP 3D DriveGuard Hard drives connected to USB ports are not covered by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on
65. other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e f you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support 83 Index Symbols Numerics 2 finger click 37 A AC adapter light 6 AC adapter testing 51 action keys decrease screen brightness 41 Help and Support 41 identifying 13 increase screen brightness 41 next track or section 42 play pause resume 42 previous track or section 42 radiance backlight keyboard 42 Switch screen image 41 volume down 42 volume mute 42 volume up 42 wireless 42 antivirus software using 68 audio functions checking 29 Audio in microphone jack identifying 7 Audio out headphone jack identifying 7 B back up personal files 74 backing up software and informati
66. oup network select the Tutorial app on the sMedio screen Accessing sMedio 360 TrueSync 1 From the Windows desktop click the sMedio 360 TrueSync icon on the taskbar 2 Follow the on screen instructions for creating you account and setting up your folders to migrate and synchronize xX TIP You will also be guided through the process of setting up additional computers to create the synchronization relationship This helps you copy the software to additional computers to complete the synchronization or migration process Using sMedio 360 TrueLink Download the sMedio 360 TrueLink free app on your phone to wirelessly touch to share photos videos and music from your NFC enabled Android 4 0 smart phone and your computer Your phone must be on the same home group network as your computer Refer to the phone s manufacturer instructions for connecting to your home group network Ey NOTE In order to share media from your phone to your computer they must be in a compatible format Determining your Android phone OS version sMedio 360 TrueLink works with NFC enabled Android 4 0 OS phones Ef NOTE Refer to the phone s manufacturer s instructions for NFC enable capabilities To determine which OS version is installed on your phone 1 Goto the Settings screen on your phone and then tap About Phone 2 Tap Android version to determine which OS is installed Downloading the sMedio 360 TrueLink app on your phone Yo
67. ows navigation using touch gestures select models only in addition to the keyboard and mouse Touch gestures can be used on your computer TouchPad or on the touch screen YNOTE An external USB mouse purchased separately can be connected to one of the USB ports on the computer Review the Windows 8 Basics guide included with your computer The guide provides information on common tasks using the TouchPad touch screen or the keyboard Your computer also has special action keys and hot key functions on the keyboard to perform routine tasks 33 Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off button The TouchPad light is off when the TouchPad is on P Pd Pl E Fa Ix x ff aM 1o n o H E J pne pee The TouchPad supports a variety of gestures that let your fingers scroll swipe pinch and rotate to manipulate items on the screen 34 Chapter5 Navigating using touch gestures pointing devices and the keyboard Using TouchPad gestures A TouchPad allows you to control the poiner on the s
68. point of sale the seller Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents T Startihg Oh erret DEN CER Se m estem aedem Sed vas teedle x ay aede uie UNE UE UE M UE 1 Best PraCtCe Rr 1 Fun things to do cies idee cc eed ee d inn ie a ed e ead a v ad n aac n 2 More HEP resoureBs 2 etui EM a te ea oc tras EL DL ta leen Gabe e tea Ee POR OS aaa Lee ea SENDER tg 3 2 Geiting to Know your compUlBk uaeseec ke nna ca XX Repo Fax UR Uta EX E ReO dS EK MEMEdSREXXEERIA RERSREIS suai tana EXXREURAS tem 4 Finding your hardware and software information sssssseeeeenm nnns 4 Locating hardware sssssssssssseeene eene nennen
69. prevent the computer from operating properly Icon Key Description P f1 Opens Help and Support which provides tutorials information about the Windows Li operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to customer support f2 Decreases the screen brightness incrementally as long as you hold down the key sle f3 Increases the screen brightness incrementally as long as you hold down the key 7I f4 Switches the screen image between display devices connected to the system For ICI example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard This action key can also alternate images among other devices that are receiving video information from the computer Using the keyboard and mouse 41 Icon Key Description CMM f5 Turns the radiance backlight keyboard feature off or on NOTE To conserve battery power turn off this feature To switch between low medium or high brightness levels press and hold this key in combination with either the up or down arrow key re f6 Plays the previous track of an audio CD or the previous section of a D
70. r 1 Starting right More HP resources You have already used Setup Instructions to turn on the computer and locate this guide To locate product details how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Windows 8 Basics guide e Overview of using and navigating with Windows 8 Help and Support e Abroad range of how to information and troubleshooting tips To access Help and Support from the Start screen type h and then select Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html Safety amp Comfort Guide e Proper workstation setup To access this guide select the HP Support e Guidelines for posture and work habits that increase your Assistant app from the Start screen select My comfort and decrease your risk of injury computer and then select User guides or go to http www hp com ergo e Electrical and mechanical safety information Worldwide support web page e Online chat with an HP technician To get support in your language go to e Emailsupport http welcome hp com country us en wwcontact_us html e Support telephone numbers e HP service center locations Regulatory Safety and Environmental Notices e Important regulatory notices To access this guide select the HP Support Assistant app from the Start
71. re closing the computer cover Use a pre moistened germicidal wipe to clean the sides and cover Fibrous materials such as paper towels can scratch the computer Ef NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard A CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components e Toclean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth moistened with an alcohol free glass cleaner or use an acceptable germicidal disposable wipe e To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface 62 Chapter8 Maintaining your computer Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards fro
72. recover sssssssssse eene 79 Changing the computer boot order ssesssseeeeen 79 Removing the HP Recovery partition ssssssssee enm 80 EDD Le 81 MDU DOW LI tee pedea etae ket a II EXER Menta e RE EM da waste a dx Ru M NRI NH E RIDE R RARIOR CA iad 81 Operating environment eee eee eect ee eee ne eee rete ern eter nenne nennen nn nnen nenne nennen nennt nennen enn 82 13 Elechostatic DIschaligo e dep pesante tr t Oe fer Rua Cep erac en ee eee OE REM EX Xe SEDIS Kane DERE RYE PES ERE 83 ll m 84 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment Read this chapter to learn about best practices after setup fun things to do with your computer and where to find additional HP resources Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps e Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows 8 features x TIP To quickly return to the computer Start screen from an open app or the Windows desktop press the Windows logo key on your keyboard Pressing the Windows logo key again will return you to the previous screen e Ifyou haven t already done so connect to a wired or wireless network
73. rect a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager and then select Drivers and Applications Reinstall and follow the on screen instructions If you want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to a previous point automatically created For more information and steps for using Windows System Restore see Windows Help and Support From the Start screen type h and then select Help and Support If you want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 77 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstal
74. ressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main 3 Toexit Setup Utility BIOS without saving your changes use the arrow keys to select Exit select Exit Discarding Changes and then press enter 70 Chapter 10 Using Setup Utility BIOS and System Diagnostics Downloading a BIOS update CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep Do not inser
75. rive 5 keyboard backlight 10 mute 11 power 5 10 TouchPad 9 10 webcam 8 wireless 10 low battery level 50 M maintenance Disk Cleanup 60 Disk Defragmenter 59 microphone jack identifying 7 microphone connecting 28 minimized image recovery 78 minimized image creating 78 mouse external setting preferences 34 mute button identifying 5 mute light identifying 11 N network jack identifying 7 NFC Android phone 26 Oo operating environment 82 optional external devices using 57 original system recovery 78 P passwords Setup Utility BIOS 65 Windows 65 pinching TouchPad gesture 36 ports HDMI 7 30 Intel Wireless Display 32 Intel Wireless Music 32 USB 3 0 7 USB 3 0 charging 7 power button identifying 12 power connector identifying 6 power lights identifying 5 10 power battery 49 PowerDVD 32 product name and number computer 15 proximity sensors 8 40 public WLAN connection 20 R radiance backlight keyboard 40 recovery 76 77 discs 75 79 HP Recovery Manager 78 media 79 starting 79 supported discs 75 system 78 USB flash drive 79 using HP Recovery media 75 recovery media creating 74 creating using HP Recovery Manager 75 recovery partition 78 recovery partition removing 80 Index 85 recycle computer 77 recycle computer 76 refresh 77 refresh computer 76 regulatory information regulatory label 15 wireless certification labels 15 remove everything and reinstall Windows 77 reset
76. rnation and change other power settings and timeouts using Power Options 1 2 3 4 5 From the Start screen type power select Settings and then select Power Options from the list of applications In the left pane click Choose what the power button does Click Change Settings that are currently unavailable In the When I press the power button area select Hibernate Click Save changes To exit Hibernation briefly press the power button The power lights turn on and your work returns to the screen where you stopped working Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 2 3 4 From the Start screen type power select Settings and then select Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended A NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 Click Save changes 46 Chapter 6 Managing power Using the power meter and po
77. rnation by pressing the power button Using the AC adapter Connect the computer to AC power to charge the battery The AC adapter also includes a USB charging port that charges USB devices such as cell phones and MP3 players The USB port provides only charging functionality it does not power USB devices 50 Chapter 6 Managing power Running on external AC power For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions A WARNING Do not charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a disc select models only e When running Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e The battery begins to charge e The display brightness increases e The power meter icon on the Windows desktop changes appearance When you disconne
78. rt e When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button the recommended procedure is to use the Windows Shut down command NOTE Ifthe computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 Save your work and close all open programs 2 From the Start screen point to the upper right or lower right corner of the screen 3 When the charms list opens click Settings click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Press ctri alt delete click the Power icon and then select Shut Down e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power 54 Chapter 6 Managing power 7 Managing and sharing information Drives are digital storage devices that help you store manage share and access information Your computer has an internal hard drive or a solid state drive that stores your computer s software operating system and also provides storage for all of your personal files Some computers have a built in optical drive that allows you to read or write to a CD DVD or on select models Blu ray Disc BD For added c
79. s any key activate the TouchPad or press the power button briefly Hibernation Rapid Start Technology initiates Hibernation after a period of inactivity while in the Sleep state when running on battery power or on external power or when the battery reaches a critical level After Hibernation is initiated press the power button to resume your work PYNOTE Rapid Start Technology can be disabled in Setup Utility BIOS If you want to be able to initiate the Hibernation state you must enable user initiated Hibernation using Power Options See Enabling and exiting user initiated hibernation on page 46 Initiating and exiting Sleep With the computer on you can initiate Sleep in any of the following ways Close the display From the Start screen point to the upper right or lower right corner of the screen When the charms list opens click Settings click the Power icon and then click Sleep To exit Sleep Briefly press the power button If the display is closed open the display Press a key on the keyboard Tap or swipe the TouchPad Initiating Sleep and Hibernation 45 When the computer exits Sleep the power lights turn on and the computer returns to the screen where you stopped working Ey NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Enabling and exiting user initiated hibernation You can enable user initiated Hibe
80. security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 4 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable lock 2 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place Securing your wireless network 69 10 Using Setup Utility BIOS and System Diagnostics Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 Information about how to navigate in Setup Utility BIOS is located at the bottom of the screen Ey NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in comp
81. sistant app from the Start screen and then select Battery and performance If Battery Check indicates that your battery should be replaced contact HP Customer Support Ey NOTE If your computer is unresponsive and you are unable to use the recommended shut down procedures press and hold the power button and the mute button to shut down your computer Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select the HP Support Assistant app from the Start screen and then select Battery and performance HP Support Assistant provides the following tools and information about the battery e Battery test e Information on battery types specifications life cycles and capacity To access battery information select the HP Support Assistant app from the Start screen and then select Battery and performance Conserving battery power Tips for conserving battery power and maximizing battery life e Lowerthe brightness on the display e Select the Power saver setting in Power Options e Turn off wireless when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port Running on battery power 49 e Stop disable or remove any external media cards that you are not using e Before you leave your
82. t remove connect or disconnect any device cable or cord 1 From the Start screen select the HP Support Assistant app 2 Click Updates and tune ups and then click Check for HP updates now 3 Follow the on screen instructions 4 Atthe download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update E NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 From the Start screen type e and then select File Explorer 2 Click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the upd
83. taining your computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html Updating programs and drivers 61 Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition If you don t clean your computer dust and dirt particles can build up A CAUTION Avoid using the following cleaning products to clean your computer Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the computer Cleaning the display sides and cover Gently wipe the display using a soft lint free cloth moistened with an a cohol free glass cleaner Allow the display to dry befo
84. te is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Initiating and exiting Sleep on page 45 Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the computer powers down Ey NOTE If you want to initiate Hibernation manually you must enable Hibernation using Power Options For more information see Enabling and exiting user initiated hibernation on page 46 Z CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card Ey NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid Start Technology select models only For select models the Intel Rapid Start Technology RST feature is enabled by default Rapid Start Technology allows your computer to resume quickly from inactivity Rapid Start Technology manages your power saving options as follows Sleep Rapid Start Technology allows you to select the Sleep state To exit from Sleep pres
85. technology and is not compatible with other wireless technologies Your wireless audio devices must be compatible with HP Wireless Audio and KleerNet technology To purchase compatible wireless audio devices go to http www hp com Ef NOTE Before you start HP Wireless Audio be sure that your wireless device is turned on To access HP Wireless Audio do one of the following A From the Start screen type h select HP Utility Center and then select HP Wireless Audio A From the Windows desktop right click the HP Wireless Audio icon in the notification area at the far right of the taskbar and then click Launch Manager Ef NOTE For more information about HP Wireless Audio see the HP Wireless Audio software Help Using Beats Audio Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining a clear sound You can experience Beats Audio through the computer s internal speakers through 28 Chapter4 Enjoying entertainment features external speakers connected to a USB port or through Beats Audio headphones connected to the headphone jack Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings A To open Beats Audio Control Panel from the Start screen type h select HP Utility Center and then select HP Beats Audio Enabling and disabling Beats Audio A Toenable or disable Beats Audio press the fn key in combination
86. the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide select the HP Support Assistant app from the Start screen select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled 7 Digital Media Slot Supports the following digital card formats e MultiMediaCard MMC e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Memory Card Left side 7 Component 1 Internal display switch Description Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 3 WLAN antennas 2 Proximity sensors 2 Send and receive wireless signals Detect your presence in front of the computer and turn on the keyboard backlight 4 Internal microphones 2 Record audio automatically filtering out the noise around you and cancelling echoes 5 Webcam light On The webcam is on 6 HP TrueVision HD Webcam Records video and takes still photographs From the Start screen type c and then select CyberLink YouCam from the list of applications The antennas and proximity sensors are not visible from the outside of the computer For optimal transmission
87. ting devices and the keyboard Top edge swipe The top edge swipe allows you to access All Apps available from the Start screen 2434 7 IMPORTANT When an app is active the top edge gesture varies depending on the app e Swipe your finger gently from the top edge to display available apps Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly e Swipe from the left edge of the TouchPad to switch between apps Using TouchPad gestures 39 Radiance backlight keyboard and proximity sensor The radiance backlight keyboard feature turned on at the factory uses proximity sensor technology to automatically light up the keyboard when the sensors detect your presence in front of the computer The proximity sensors also turned on at the factory automatically turn the radiance backlight keyboard feature on or off based on your location A Toturn the radiance backlight keyboard feature off or on press f5 EY NOTE When this feature is on the light on the f5 key is on E n 2 a E Cu A Toswitch between low medium and high brightness levels press and hold f5 in combination with either the up arrow key or the down arrow key F A To change the proximity sensor settings from the Start screen type p and then select HP Proximity Sensor from the list of applications 40 Chapter5 Navigating using touch gestures pointing devices and the keyboard Using the keyb
88. u must install the sMedio 360 TrueLink app on your phone before you can begin wirelessly sharing media This is a free app that is located in the Google Play app store A Click the Tutorials icon on the sMedio 360 main screen for instructions on downloading and using this app Sharing media from your phone to your computer 1 Be sure that your phone and computer are connected to the same home group network 2 On your phone open the sMedio TrueLink app tap My Devices and then tap My Mobile 26 Chapter4 Enjoying entertainment features 3 Swipe left or right to find your music videos and photos 4 Open the media that you want to share 5 Tap any part of your phone on the left palm rest of your computer 6 Amessage Touch to Beam appears on the phone screen Press and hold the image for a few seconds 7 In a few seconds you are prompted on your computer to stream copy or cancel the file Depending on what you choose the file will begin streaming or is copied to the correct folder on your computer Using audio On your computer you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or the audio out jack
89. ve becomes corrupted System recovery reinstalls the original operating system and the 74 Chapter 11 Backing up restoring and recovering software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive Only one set of HP Recovery media can be created Handle these recovery tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required To create recovery discs your computer must have an optical drive with DVD writer capability and you must use only high quality blank DVD R DVD R DVD R DL DVD R DL discs Do not use rewritable discs such as CDXRW DVD RW double layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html
90. wer settings The power meter is located on the Windows desktop The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan on the Windows desktop point over the power meter icon e Touse Power Options or to change the power plan click the power meter icon and select an item from the list From the Start screen you can also type power select Settings and then select Power Options Different power meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level Using the power meter and power settings 47 Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance To change the power plan from the Start screen type power select Settings and then select Power Options The following power plans are available e HP Recommended recommended Automatically balances performance with energy consumption on capable hardware e Power saver Saves power by reducing system performance and screen brightness where possible e High performance Favors performance but may use more energy Your battery will not last as long between charges using this power plan Click Show additional plans to select this power plan You can also create your
91. with the b key Checking the sound To check the audio functions on your computer follow these steps 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound 3 When the Sound window opens select the Sounds tab Under Program Events select any sound event such as a beep or alarm and then click Test You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 From the Start screen type s and then select Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings on your computer 1 From the Start screen type c and then select Control Panel from the list of applications 2 Select Hardware and Sound and then select Sound Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Your computer has a high definition multimedia interface HDMI port and a DisplayPort iy IMPORTANT Be sure that the external device is connected to the
92. work initiate Sleep or shut down the computer Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery light select models only indicates a low or critical battery level e The power meter icon on the Windows desktop shows a low or critical battery notification SP NOTE For additional information about the power meter see Using the power meter and power settings on page 47 The computer takes the following actions for a critical battery level e f Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information e f Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connect an optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Connect the AC adapter to the computer and to external power 2 Exit Hibe
93. ws creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type h and then select Help and Support 3 As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager E NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type h and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard dri
94. y Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your system from the HP website For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html iy IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning recovery back up any personal data you wish to retain Using the HP Recovery partition to recover a minimized image select models only The HP Recovery partition select models only allows you to perform a minimized image recovery w
95. you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service SF NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place 18 Chapter 3 Connecting to a network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment e Abroadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider e A wireless router 2 purchased separately e A wireless computer 3 E NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting
96. your computer communicates with a wireless router or a wireless access point e Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and one or two wireless lights depending on the model All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is off all wireless devices are off Ey NOTE On some models the wireless light is amber when all wireless devic

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