HP PSC SDGOA-0201 User's Manual
Contents
1. Greece 30 1060 73 603 Spain 34 902 321 123 Hong Kong SAR 85 2 3002 8555 Sweden 46 0 8 619 2170 Guatemala 1800 995 5105 Switzerland 2 41 0 84 880 1111 Hungary 36 0 1 382 1111 Taiwan 886 2 27 17 0055 0800 010 055 ndia 1 600 112267 Thailand 66 2 661 4000 91 11 6826035 ndonesia 62 2 1 350 3408 Tunisia 216 1891 222 reland 353 0 1 662 5525 Turkey 90 216 579 7171 srael 972 0 9 8304848 Ukraine 7 380 44 490 3520 taly 39 0 226410350 United Arab Emirates 971 4 883 8454 apan 0570 000 511 United Kingdom 44 0 207 512 52 02 81 3 3335 9800 ordan 971 4 883 8454 Venezuela 0800 47468368 or 800 477 7777 Korea Seoul 82 2 3270 0700 Venezuela Caracas 502 207 8488 Korea outside Seoul 080 999 0700 Vietnam 84 0 8 823 4530 Kuwait 971 4 883 8454 Yemen 971 4 883 8p454 Lebanon 971 4 883 8454 1 This Call Center supports French speaking customers from the following countries regions Morocco Tunisia and Algeria 2 This Call Center supports German French and Italian speaking customers in Switzerland reference guide chapter 9 call in Australia post warranty If your product is not under warranty you can call 03 8877 8000 A per incident out of warranty support fee of 27 50 inc GST will be charged to your credit card You can also call 1902 910 910 27 50 charged to your phone account from 9 00 A M to 5 00 P M Monday through Friday Charges and support hours are su2. 15 make copies z A MAO RER men a a cn E a Le 15 Make MEAN a OR iaa 15 increase copy speed or quality 15 set the number of COPIES 2 ett eds 16 perform special copy iD ner ei 16 CODY A DROIT UE MAN aah mas Nase Coe rate EN oak 16 fit a copy to the page or to a hagaki card 16 o bi cg Shae eg Ws m Bo Wide do en eta Aig tesa te lane Rade 17 use the scan features 19 conan Orginal ee A ale 19 SIG SCI Wi asi tees bra a hee Ta ee ee 20 maintain your hp psc 21 clean A ea se CONS line etant nine ae 21 clean the lid backing e rei 21 clear exo cause f Go Pa ewe a a ee ees a BES 21 work with print cartridges o nananana 22 print a seso taa Bundle 22 handle print cartridges 233 2a aa 22 replace the print cartridges u 3 un ha rad 23 aan cade ect a O aan ap Wey 24 self maintenance sounds o or den 24 additional setup information 25 possible installation problems n on dese er 25 remove and reinstall your hp psc software 26 additional troubleshooting help 27 10 technical information 29 physical specitications ida as a tan nee 29 power specifications cas AR de Me a da de EB ae 29 regulatory nolices 4 un neun 29 regulatory model identification number 29
3. LpA lt 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 notice to Korean customers APS AL QUE BA 2121 0 2012 HAR2320 gt MAYNAS We AACA AAHAMQAE SE YE AAA ASS 28 LICH hp psc 1100 1200 series get hp psc support This section explains the service information provided by Hewlett Packard If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product you can contact one of the HP support services listed in the following pages Some support services are available only in the U S and Canada while others are available in many countries regions worldwide If a support service number is not listed for your country region contact your nearest authorized HP dealer for help get support and other information from the internet If you have Internet access you can get more information from the HP website at www hp com support The website offers technical support drivers supplies and ordering information hp customer support Software programs from other companies may be included with your HP PSC If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company If you need to contact HP Customer Support do the following before you call 1 Make sure that a Your unit is plugged in and turned on b The specified print cartridges are installed correctly c The recommended paper is
4. RIGHT 2C1012F Color blocks m TP Nozzle patterns Check the color blocks and nozzle patterns for streaking or white lines Missing color blocks may indicate that the given color pen is out of ink Streaks may indicate clogged nozzles or dirty contacts Do not clean with alcohol handle print cartridges Before you replace a print cartridge you should know the part names and how to handle the print cartridge Copper contacts Plastic tape with pink tab must be removed Do not touch the copper Ink nozzles contacts or the ink nozzles under tape hp psc 1100 1200 series maintain your hp psc replace the print cartridges reference guide The HP PSC notifies you to replace your print cartridges See order print cartridges on the inside back cover for information on ordering replacement print cartridges 1 Turn on the unit then open the print cartridge access door by lowering the handle The print carriage moves to the center of the unit print cartridge access door Push down After the carriage stops moving push down on the print cartridge to release it and then toward you out of its slot Note lt is normal to see ink build up in the print cartridge slots Remove the new print cartridge from its packaging and being careful to touch only the bright pink plastic tab gently remove the plastic tape to uncover the ink nozzles Caution Do not touch the copp
5. There are several status lights on the front panel that provide information about tasks that are currently being performed by your HP PSC or about maintenance tasks that need to be performed on the device For example these status lights indicate whether the unit is on or off processing a black and white or color copy job or whether the device is out of paper or there is a paper jam All status lights on the front panel are reset to the default display after two minutes hp psc 1100 1200 series quick start Review the table below to become familiar with the front panel status lights that provide information about tasks that are currently being performed by your HP PSC On Resume ___ Bug Check Print Cartridge Check Pape Cancel On light Black Copy Color Copy Explanation What to do green Area Area backlight backlight The On light Light is off Light is off Your HP PSC is turned off Press the On button to turn is not your HP PSC on illuminated The On light Light is on Light is on Your HP PSC is turned on Begin a scan copy or is illuminated and is ready for use print job from the front panel or from the software The On light Light is on Light is on Your HP PSC is processing Wait for your HP PSC to is blinking a Print Scan or finish processing the job Maintenance job The On light Light is Light is on Your HP PSC is processing Wait for your HP PSC to is blinking
6. 9 recommended 9 set the size 13 tips on loading 12 paper size change for copy 13 paper tray load 9 phone numbers support services 31 photo paper load 13 photos copy 16 postcards load 11 12 power specifications 29 prepare your HP PSC for shipment 34 print envelopes 11 self test report 22 print cartridges index align 24 replace 23 Q quality copy 15 quick start 6 review the HP Director 4 use with a computer 4 R reduce a copy 16 regulatory notices 29 reinstall software 26 remove software 26 replace print cartridges 23 reports self test 22 returning your HP PSC for service 37 S scan buttons 3 6 from front panel 19 stop 20 self test report 22 setup additional information 25 shipping your HP PSC 34 software introduction 4 remove and reinstall 26 sounds normal 24 specifications power 29 speed copy 15 stop copy 17 scan 20 support services 31 T telephone numbers 31 transparency film recommend choices 9 tips on loading 12 troubleshooting remove and reinstall software 26 T shirt Transfer Iron On load 12 tutorial 6 before you begin 6 front panel features 3 6 W warranty 31 service 37 statement 38 upgrades 37 hp psc 1200 series declaration of conformity According to ISO IEC Guide 22 and EN 45014 Manufacturer s Name and Address Hewlett Packard Company 16399 West Bernardo Drive San Diego CA 92127 1899 USA dec
7. button to select either 100 creates an exact copy of the original or Fit to Page For information on Fit to Page see fit a copy to the page or to a hagaki card on page 16 Note Before starting a color copy job make sure that the color print cartridge is installed in your HP PSC If only the black print cartridge is installed you can make black and white copies to plain paper increase copy speed or quality The HP PSC provides two options that affect copy speed and quality Best produces the highest quality for all paper Best copies more slowly than the fast setting Best is the default setting for all copies For instructions see make a copy on page 15 e Fast copies faster than the Best setting The text is of comparable quality to the Best setting but the graphics may be of lower quality to make a copy from the front panel using the fast setting 1 Load your original on the glass 2 Press the Paper Type button to select Plain Note When using the Fast copy speed setting you must select Plain as the Paper Type 3 Press and hold down the Scan button and then press Start Copy Black or Start Copy Color chapter 4 set the number of copies You can set the number of copies on the front panel 1 Load your original on the glass 2 Do one of the following If your HP PSC has a Copies button press Copies to increase the number of copies then press Start Copy Black or Start Copy Color If your HP PSC does n
8. glass Press the Size button to select Fit to Page or Fit to Hagaki Press Start Copy Black or Start Copy Color To stop copying press Cancel on the front panel chapter 4 hp psc 1100 1200 series use the scan features Scanning is the process of converting pictures and text into an electronic format for your computer You can scan just about anything e Photos e Newspaper articles Text documents Because the scanned image or text is in an electronic format you can bring it into your word processor or graphics program and modify it to suit your needs You can do the following Scan photos of your kids and e mail them to relatives create a photographic inventory of your house or office or create an electronic scrapbook Scan text from an article into your word processor and quote it in a report saving you a lot of retyping Tip To use the scan features your HP PSC and computer must be connected and turned on The HP PSC software must also be installed and running on your computer prior to scanning To verify that the HP PSC software is running on Windows look for a status icon in the system tray On a Macintosh the HP PSC software is always running Note Bright direct sunlight on your HP PSC or halogen desk lamps placed close to your HP PSC may affect the quality of scanned images Note High resolution scanning 600 dpi or higher requires a large amount hard disk space If there is not enough hard disk
9. hpshopping com for your specific language or region order print cartridges The following table lists the print cartridges that you can use with the HP PSC 1100 1200 Series and the corresponding reorder numbers print cartridges hp reorder number HP black print cartridge 56 19 ml black print cartridge HP tri color print cartridge 57 17 ml color print cartridge HP tri color print cartridge 28 8 ml color print cartridge Except HP PSC 1118 1218 Series Please refer to the graphic instructions on the inside of the print cartridge access door for compatible cartridge numbers for your product The HP 28 tri color inkjet print cartridge and the HP 57 tri color inkjet print cartridge are designed to work with your HP PSC The HP 28 tri color print cartridge is priced lower and has less ink than the HP 57 print cartridge and is designed for customers who print less frequently The HP 57 tri color inkjet print cartridge is designed for customers who will print frequently especially photos Visit the hp psc information center It has everything you need to get the most value from your HP PSC e Technical Support Supplies and Ordering Information e Project Tips Ways to Enhance Your Product www hp com support O 2003 Hewlett Packard Company Printed in the U S A Mexico Germany Singapore or China Q1647 90192
10. installed HP products 2 Settings Use this feature to view or change various settings for your HP device such as print scan or copy Status Displays the status window for all in one devices only 4 Scan Picture Scans an image to the scan preview window and you can then choose the destination for the scanned image The default destination is the HP Photo amp Imaging Gallery You can have the image sent directly to the HP Photo amp Imaging Gallery by changing the Scan Picture settings in the HP Director 5 Scan Document Scans text and displays it in the selected destination text editing software program 6 Make Copies Displays the Copy dialog box where you can select the copy quality the number of copies the color the size and can start a copy 7 View 8 Print Displays the HP Photo 8 Imaging Gallery where you can view and edit images use HP Photo Prints make and print a photo album e mail an image and unload an image to the Web 8 Help Provides access to HP Photo 8 Imaging Help which provides software help a product tour and troubleshooting information 9 Click this arrow to access tool tips which explain each of the Director options for macintosh users gt Do one for the following For OS 9 double click the HP Photo and Imaging Director icon on the desktop For OSX double click the HP Photo and Imaging Director icon on the dock reference guide chapter 2 T
11. properly loaded in the input tray 2 Reset your unit a Turn off the unit using the On button located on the unit s front panel b Unplug the power cord from the back of the unit c Plug the power cord back into the unit d Turn on the unit using the On button 3 For more information see the HP website at www hp com support 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative Have your serial number and service ID ready To view your serial number and service ID print a self test report which contains this information To print a self test report press and hold the Cancel button then press the Color copy button Be prepared to describe your problem in detail 5 Call HP Customer Support Be near your unit when you call call in the U S during warranty Call 208 323 2551 This service is free during the warranty period however your standard long distance phone charges still apply A fee may apply outside the warranty period U S phone support is available in both English and Spanish languages 24 hours a day 7 days a week days and hours of support may change without notice chapter 9 call hp japan customer care center HARZTZITFTEIR ER TEL 0570 000511 Ems PHS MAld 03 3335 9800 FAX 03 3335 8338 East FB 9 00 17 00 h A BIg 10 00 17 00 SA 1A 1B Sh eR FAX Cobol CARAC CHA MINDA FIVE RBE RA RI call elsewhere in the worl
12. regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SDGOA 0201 This regulatory number should not be confused with the marketing name psc 1100 psc 1200 or product numbers Q1647A Q1 660A FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is not guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of th
13. side down until it stops Adjust the paper width guide against the envelope Be careful not to bend the envelope If you are loading multiple envelopes make sure the envelopes fit within the tray do not overload it Consult the help files in your word processing software for details on how to format text for printing on envelopes load postcards hagaki cards or 4 by 6 inch photo paper reference guide Following is the procedure for loading postcards hagaki cards or 4 by 6 inch photo paper 1 2 Remove all paper from the paper tray and then slide a stack of cards or 4 by 6 inch photo paper into the tray until it stops Make sure the print side faces down Note If you are using photo paper with perforated tabs load the photo paper so that the tabs are closest to you Adjust the paper width guide against the cards or photo paper until it stops Make sure the cards or photo paper fit within the tray do not overload it chapter 3 tips for loading other types of paper in the paper tray The following table provides guidelines for loading certain types of paper and transparency film For best results adjust the paper settings each time you change paper types and paper sizes For more information see set the paper type on page 13 Note Some paper types may not be available in your country region Note HP Photo Paper and HP Photo Paper Glossy 4 by 6 are not recommended for printing with your HP P
14. space available your system may stall scan an original You can start a scan from your HP PSC or from the HP PSC software on your computer For more information about scanning your pictures or documents using the HP PSC software see scan pictures and documents in the HP Photo 8 Imaging Help to scan an original from the front panel to your Windows computer 1 Load your original on the glass 2 Press Scan A preview image of the scan appears in the HP PSC software on your computer Note In the HP PSC software the default setting is to display a preview image You can change this default setting if you do not want to see a preview image chapter 5 When the preview image appears you can make a few optional adjustments to the scanned image Note For more information about making changes to an image during the preview see adjust an image during the preview in scan pictures and documents in the HP Photo amp Imaging Help Click Accept The HP PSC does a final scan of the original and sends the image to the HP Photo amp Imaging Gallery which automatically opens and displays the image The HP Photo amp Imaging Gallery has many editing tools that you can use to edit your image and achieve the results that you want Note For more information about using the HP Photo amp Imaging Gallery see manage images in how to use the software to scan an original from the front panel to your Macintosh computer 1 Load your ori
15. the best print quality HP recommends paper type settings according to the type of paper you are using This setting refers to copy options only If you want to set the paper type for printing set the properties from the Print dialog box gt Press the Paper Type button to select Plain or Photo To avoid jams remove papers from the output tray frequently The output tray capacity is affected by the type of paper and the amount of ink you are using For more information about output tray capacity refer to the technical information section in the HP Photo amp Imaging Help chapter 3 hp psc 1100 1200 series use the copy features The copy features let you do the following e Produce high quality color and black and white copies e Make high quality copies of photos using photo paper Enlarge or reduce the size of an original to fit a specific paper size make copies You can make copies using the front panel of your HP PSC or by using the HP PSC software on your computer Copy features are available using either method However the software offers additional copy features that are not available from the front panel All copy settings that you select on the front panel are reset two minutes after the HP PSC completes the copy make a copy 1 Load your original on the glass 2 Press Start Copy Black or Start Copy Color You can also use the Paper Type button to select either Plain or Photo paper or use the Size
16. FEG statement ee s Osa At he HE Tek OS one ad SEA whine ou 29 doc statement d claration de conformit Canada 30 A ATE IE ee OH GUST GSD 30 notice to Korean customers EN aca 30 get hp psc support 31 get support and other information from the internet 31 hp customer A er 31 call in the U S during warranty 31 call hp japan customer care center 32 call elsewhere in the world 32 call in Australia post warranty 34 prepare your Unit for shipment mails e ta a meee 34 hp distribution geiler a rar RR 35 warranty information 37 Warranty service asus nee Parme Rene ES 37 EXPTESS SCI o bent et ee eh Rue RE Hs 37 warranty Upgrade da ia en ea en Sag ey et 37 returning your hp psc for service 37 hewlett packard limited global warranty statement 38 extent of limited warranty 38 limitations of warranty Lure Lans Sa ae AA a a Oe 4 38 limitations of labs rn ae nen 38 ete Ac ARR ER ER Aare 39 INDEX is rs aient PRE Ree ee 41 declaration of conformity n o Kr un ae 43 A E ee 44 order print cartridges y 44 hp psc 1200 series help get help description Setup Poster The Setup Poster provides instructions for setting up and configuring your HP PSC
17. Make sure you use the correct poster for your operating system Windows or Macintosh HP Photo amp Imaging Help The HP Photo amp Imaging Help provides detailed information on using the software for your HP PSC For Windows users Go to the HP Director and click Help For Macintosh users Go to the HP Director and click Help then click hp photo and imaging help Reference Guide The Reference Guide contains information on using your HP PSC and provides additional troubleshooting assistance for the installation process The Reference Guide also contains information on how to order supplies and accessories technical specifications support and warranty information Troubleshooting help To access troubleshooting information For Windows users In the HP Director click Help Open the Troubleshooting book in the HP Photo amp Imaging Help then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP PSC Troubleshooting is also available from the Help button that appears on some error messages For Macintosh users Open the Apple Help Viewer click hp photo and imaging troubleshooting then click hp psc 1200 series or hp psc 1100 series Internet help and technical support If you have Internet access you can get more information from the HP website at http www hp com support The website also provides answers to frequently asked questions R
18. SC To print photos use HP Everyday Photo Paper For your best photo printing needs use HP Premium Plus Photo Paper Note Photo paper may curl when you remove it from the box To prevent curling keep photo paper in the sealed bag until ready for use If your photo paper has curled curl it the opposite way to flatten it before inserting it into the HP PSC paper HP papers tips HP Premium Inkjet Paper Locate the gray arrow on the nonprinting side of the paper and then insert paper with the arrow side facing up HP Premium Photo Paper HP Premium Plus Photo Paper or HP Everyday Photo Paper Load the glossy print side down Always load at least five sheets of regular paper in the paper tray first and then place the photo paper on top of the regular paper HP Premium Inkjet Transparency Film Insert the film so that the white transparency strip with arrows and the HP logo is on top and is going into the tray first HP Inkjet T Shirt Transfer Iron On Flatten the transfer sheet completely before using it do not load curled sheets To prevent curling keep transfer sheets sealed in the original package until you are ready to use them Manually feed one sheet at a time with the unprinted side facing down the blue stripe faces up HP Matte Greeting Cards HP Glossy Greeting Cards or HP Felt Textured Greeting Cards Insert a small stack of HP greeting card paper with the printside down into the paper tray until it stop
19. ain Dubai 800 728 Netherlands 31 0 20 606 8751 Belgium Dutch 32 0 2 626 8806 New Zealand 0800 441 147 Belgium French 32 0 2 626 8807 Norway 47 22 11 6299 Brazil Grande Sao Paulo 11 3747 7799 Oman 971 4 883 8454 Brazil Demais Localidades 0800 157751 Palestine 971 4 883 8454 Canada during warranty 905 206 4663 Panama 001 800 7112884 Canada post warranty 1 877 621 4722 Peru 0 800 10111 per call charge hp psc 1100 1200 series country region hp technical support country region get hp psc support hp technical support Caribbean amp Central 1 800 711 2884 Philippines 632 867 3551 America Chile 800 360 999 Poland 48 22 865 98 00 China 86 10 6868 7980 Portugal 351 21 3176333 Colombia 9 800 114 726 Puerto Rico 1 877 2320 589 Costa Rica 0 800 011 0524 Qatar 971 4 883 8454 Czech Republic 420 0 261307310 Romania 40 1 315 44 42 or local 01 3154442 Denmark 45 39 29 4099 Russian Federation 7 095 797 3520 Moscow Ecuador 1800 711 2884 Russian Federation 7 812 346 7997 St Petersburg Europe English 44 0 207 512 5202 Saudi Arabia 800 897 14440 Egypt 02 532 5222 Singapore 65 6272 5300 Finland 358 0 203 47 288 Slovakia 421 0 2 682 08080 France 0 34 Euro min 0892 69 60 22 South Africa inside RSA 086 000 1030 Germany 0 12 Euro min 49 0 180 52 58 143 South Africa outside RSA 27 11 258 9301
20. bject to change without notice prepare your unit for shipment If after contacting HP Customer Support or returning to the point of purchase you are requested to send your unit in for service please follow the power off and rebox steps below to avoid further damage to the HP product Note When transporting your HP PSC make sure that the pens have been removed the HP PSC has been properly shut down by pressing the power button and you have allowed time for the carriage to return to the service station and for the scanner to return to ts parked position 1 Turn on the unit Disregard steps 1 through 5 if your unit will not turn on and the print carriage is in the home position You will not be able to remove the print cartridges Proceed to step 6 2 Open the print carriage access door The print carriage moves to the center of the unit Caution Remove both print cartridges Failure to do so may damage your unit See replace the print cartridges on page 23 for information on removing the print cartridges 3 Place the print cartridges in an airtight bag so they will not dry out and put them aside do not send them with the unit unless instructed to by the HP customer support call agent Close the print cartridge access door Wait for the print cartridge to park stop moving This may take a few seconds Turn off the unit NOURA If available pack the unit for shipment using the original packing materials or the packaging mater
21. blinking a black and white copy finish processing the job job that was started from the front panel or the software The On light Light is on Light is Your HP PSC is processing Wait for your HP PSC to is blinking blinking a color copy job that was finish processing the job started from the front panel or the software Blinks faster Lightis on Light ison Your HP PSC is busy Wait for the current job to for 3 seconds or blinking or blinking doing another task be completed before and then stays illuminated reference guide starting another job In addition to providing information about current tasks the lights on the front panel may also indicate error conditions as described in the table below If the On light Check Print Cartridge light Check Paper light and Start Copy Black and Start Copy Color lights are all flashing do the following 1 Verify that the front panel overlay is attached to the HP PSC 2 Power cycle your HP PSC by disconnecting the power cord and reconnecting chapter 2 A paper jam occurred while scanning On Light Check Check Explanation What to do green Paper Print Light Cartridge Light Light is Light is off Light is off The HP PSC is trying to Verify that your computer is blinking scan and there is a on and is connected to the communication problem HP PSC Verify that the HP PSC software is installed Light is on Light i
22. ckard assumes no responsibility for any errors that may appear in this document nor does it make expressed or implied warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Note Regulatory information can be found in the Technical information section of this guide It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first Governmental paper or documents Passports Immigration papers Selective service papers Identification badges cards or insignias Governmental stamps Postage stamps Food stamps Checks or drafts drawn on Governmental agencies e Paper currency traveler s checks or money orders Certificates of deposit Copyrighted works safety information Warning To prevent fire or shock hazard do not expose this product to rain or any type of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock Warning Potential shock hazard 1 Read and understand all instructions in the setup poster 2 Use only a grou
23. clean the exterior 21 the glass 21 the lid backing 21 copy buttons 3 6 fit to page 16 make copies 15 photo 16 quality 15 set number of copies 16 special copy jobs 16 speed 15 stop 17 customer care center HP Japan 32 customer support 31 call from outside U S 32 calling in the U S 31 contacting 31 web site 31 D declaration of conformity 43 director review 4 E enlarge a copy 16 envelopes load 11 index F fit to page 16 front panel features 3 6 scan from 19 status lights 6 front panel display 3 6 G glass clean 21 greeting cards load 12 H hagaki cards load 12 help 1 HP customer support 31 HP Director 4 HP distribution center 35 HP papers tips on loading 12 HP Photo amp Imaging Gallery 20 HP PSC software 4 I ink cartridges see print cartridges inkjet paper load 12 L labels load 12 lid backing clean 21 load change the paper type 13 envelopes 11 hagaki cards 12 original on the glass 9 paper 9 photo paper 13 postcards 11 12 set the paper size 13 tips 12 M maintenance align print cartridges 24 clean the exterior 21 clean the glass 21 clean the lid backing 21 replace print cartridges 23 self test report 22 sounds 24 N notices regulatory 29 number of copies 3 set 16 O order print cartridges 44 originals how to place on glass 9 P paper change default size for copy 13 change the type 13 load
24. conds On HP PSC 1100 Series turns the HP PSC on and off 2 Check Paper A status light that indicates the need to load paper or remove a paper jam 3 Check Print Cartridge A status light that indicates the need to reinsert or replace the print cartridge or close the print cartridge access door Cancel Use to stop a job or exit button settings Copies 1 9 HP PSC 1200 Series Use to change the number of copies for this copy job chapter 2 feature purpose Resume HP PSC 1100 Series Also used to resume a copy or print job after a jam or other error Size use to change the copy image size to either 100 percent Fit to Page or Fit to Hagaki certain models only Paper Type Use to change the paper type to plain or photo For information on the best paper type settings for a particular paper type see recommended paper type settings for printing and recommended paper type settings for copying in the hp psc 1200 series or hp psc 1100 series section of the HP Photo 8 Imaging Help Start Copy Black Use to start a black and white copy 10 Start Copy Color Use to start a color copy Scan Use to start a scan of an original from the glass If the HP PSC software is installed the image will be scanned to the scan preview window Windows or HP Scan Window Macintosh and you can then choose the destination for the scanned image The default destination is the HP Photo 8 Imaging Galle
25. ct and where HP has marketed the Product The level of warranty service may vary according to local standards HP shall have no obligation to alter the form fit or function of the Product in order to make it operate in a country region or locality for which the Product was never intended to operate limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE COVERED HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE limitations of liability To the extent allowed by local law the remedies provided in this Limited Warranty Statement are the Customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL hp psc 1100 1200 series local law reference guide warranty information INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This Limited Warranty Statement gives the Customer specific legal rights The Customer may also have other rights which vary from state to state in the United States from province to
26. d The numbers listed below are current as of the printing date of this guide For a list of current international HP Support Service numbers visit this address and choose your own country region or language www hp com support For Korea you can also visit this address www hp co kr You can call the HP support center in the following countries regions If your country region is not listed contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services Support service is free during the warranty period however your standard long distance phone charges will apply In some cases a flat fee per single incident will also apply For phone support in Europe please check for the details and conditions of phone support in your country region by consulting the following website www hp com support Alternatively you can ask your dealer or call HP at the phone number indicated in this booklet As part of our constant efforts to improve our phone support service we advise you to check our website on a regular basis for new information regarding service features and delivery country region hp technical support country region hp technical support Algeria 213 0 61564 543 Malaysia 1 800 805405 Argentina 0810 555 5520 Mexico 01 800 472 6684 Australia 61 3 8877 8000 Mexico Mexico City 5258 9922 1902 910 910 Austria 43 0 810 00 6080 Morocco 212 22404 747 Bahr
27. e following measures Reorient the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 chapter 8 The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 Caution Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment doc statement d claration de conformit Canada Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications ger uschemission
28. eadme file After you install your software you can access the Readme file from either the HP PSC 1100 1200 Series CD ROM or the HP PSC 1100 Series or HP PSC 1200 Series program folder The Readme file contains late breaking information that does not appear in the Reference Guide or the online help To access the Readme file do the following For Windows go to the Windows taskbar click Start point to Programs or All Programs XP point to Hewlett Packard point to HP PSC 1200 Series or HP PSC 1100 Series and then choose View the Readme File For Macintosh go to the HD Applications HP PSC Software folder Dialog box help Windows only For Windows Clicking Help in a dialog box displays information about options and settings within the dialog box chapter 1 hp psc 1100 1200 series quick start You can perform many functions using either the front panel or the HP PSC software Even if you do not connect your HP PSC to a computer you can use the front panel to copy documents or photos front panel features Review the illustrations below and identify the location of the buttons on the front panel 1 1 3 3 4 4 5 6 7 7 8 8 9 9 10 10 11 11 hp psc1100 feature purpose 1 On Resume HP PSC 1200 Series Turns the HP PSC on and off Also used to resume a copy or print job after a jam or other error If the HP PSC is in an error state you can turn it off by pressing On Resume for 3 se
29. er contacts or ink nozzles chapter 6 Once you have removed the plastic tape install the print cartridge immediately to prevent the ink from drying in the nozzles Push the new print cartridge into the appropriate slot at a slight angle until it clicks into place Caution Do not attempt to push the cartridge straight into the slot It must slide in at a slight angle The tri color print cartridge goes on the left and the black cartridge goes on the right 5 Close the print cartridge access door align cartridges After you install or replace a print cartridge the HP PSC automatically prints a print cartridge alignment sheet This may take a few moments Aligning the cartridges ensures high quality output gt Place the print cartridge alignment sheet on the glass then press the Scan button The cartridges are aligned correctly Note During alignment the button LED will blink until the procedure completes which takes about 30 seconds self maintenance sounds During the life of your product you may hear various mechanical sounds This is a normal part of your unit s self maintenance hp psc 1100 1200 series additional setup information 7 During the installation of the HP PSC software a number of windows are displayed You should see the following e Installing Copying files e A request to plug in the HP PSC e Green OK and check mark e Request to restart your computer may not occur
30. eration outside the Product s specifications For any hardware Product the use of a non HP print cartridge or a refilled print cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer However if Product failure or damage is attributable to the use of a non HP or refilled print cartridge HP shall charge its standard labor and materials charges to service the Product for the failure or damage If HP receives during the applicable warranty period notice of a defect in any Product HP shall either repair or replace the defective Product at HP s option Where labor charges are not covered by HP s limited warranty repairs shall be at HP s standard charges for labor If HP is unable to repair or replace as applicable a defective Product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the Product HP shall have no obligation to repair replace or refund until the Customer returns the defective Product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the Product being replaced HP products including each Product may contain remanufactured parts components or materials equivalent to new in performance HP s limited warranty for each Product is valid in any country region or locality where HP has a support presence for the Produ
31. ginal on the glass For more information see load originals on page 9 Press Scan The HP PSC scans the original and sends the image to the Scan window You can make adjustments to the image in the Scan Window When you are finished adjusting the scan settings you can save the image print it or send it to the HP Photo and Imaging Gallery See the HP Photo and Imaging Gallery online help for more information stop scanning You can stop a scan by pressing the Cancel button located on the front panel hp psc 1100 1200 series maintain your hp psc This section provides instructions for keeping your HP PSC in top working condition Perform these maintenance procedures as necessary clean the glass Dirty glass from fingerprints smudges hair and so on slows down performance and affects the accuracy of features such as Fit to Page and Copy 1 Turn off the unit unplug the power cord and raise the lid 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner Caution Do not use abrasives acetone benzene or carbon tetrachloride on the glass these can damage it Do not place liquids directly on the glass They may seep under it and damage the unit 3 Dry the glass with a chamois or cellulose sponge to prevent spotting clean the lid backing Minor debris can accumulate on the white document backing located underneath the unit s lid This can cause problems during scan or co
32. he following figure shows some of the features available through the HP Photo and Imaging Director for Macintosh Consult the legend for a brief explanation of a specific feature 1 2 eo HP Photo and Imaging Director Select Device psc 1200 series re Settings v N E E 2 e I WB I Scan Picture Scan document Make Copies i Maintain Printer i View and Print the hp photo and imaging director for macintosh feature purpose 1 Select Device Use this feature to select the product you want to use from the list of installed HP products 2 Settings Use this feature to view or change various settings for your HP device such as print scan or copy 3 Scan Picture Scans an image to the HP Scan Window and you can then choose the destination for the scanned image The default destination is the HP Photo and Imaging Gallery 4 Scan Document Scans text and displays it in a text editing software program 5 Make Copies Displays the Copy dialog box where you can select the copy quality the number of copies the color the size and can start a copy 6 Maintain Printer Accesses the HP Inkjet Utility where you can clean and align the print cartridges check print cartridge ink levels print a test or sample page register your printer or access information on product support 7 View and Print Displays the HP Photo and Imaging Gallery where you can view and edit images front panel status lights
33. hp psc 1100 1200 series all in one a invent reference guide Copyright Hewlett Packard Company 2003 All rights are reserved No part of the document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company This product incorporates Adobe s PDF technology which contains an implementation of LZW licensed under U S Patent 4 558 302 logo are either registered Adobe P DF trademarks or trademarks F of Adobe Systems Incorporated in the United States and or other countries Adobe and the Acrobat Portions Copyright O 1989 2003 Palomar Software Inc The HP PSC 1100 1200 Series includes printer driver technology licensed from Palomar Software Inc www palomar com Copyright O 1999 2003 Apple Computer Inc Apple the Apple logo Mac Mac logo Macintosh and Mac OS are trademarks of Apple Computer Inc registered in the U S and other countries Publication number Q1647 90192 First edition June 2003 Printed in U S A Mexico Germany Singapore or China Windows Windows NT Windows ME Windows XP and Windows 20009 are U S registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation notice The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett Packard Company Hewlett Pa
34. ials that come with your exchange unit If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty hp psc 1100 1200 series get hp psc support 8 Place the return shipping label on the outside of the box 9 Include the following items in the box A brief description of symptoms for service personnel samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you can be reached during the day hp distribution center To order HP PSC software a copy of the printed Reference Guide a setup poster or other customer replaceable parts do one of the following e Inthe U S or Canada call 208 323 2551 e In Latin America call the appropriate number for your country region see call elsewhere in the world on page 32 e Visit this website www hp com support reference guide chapter 9 hp psc 1100 1200 series warranty information HP PSC 1100 1200 Series Duration of Limited Warranty hardware and labor 1 Year Duration of Limited Warranty CD media 90 Days Duration of Limited Warranty print cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs fir
35. in all cases e Registration If you did not see all of these windows there may be a problem with the installation Verify the following The HP Director contains five icons double click the HP Director icon on the desktop e The HP PSC is listed in the Printers dialog box e There is an icon for the HP PSC in the System Tray that indicates the HP PSC is ready If the HP Director does not show five icons you may need to wait a few minutes for the HP PSC to connect to your computer possible installation problems If nothing appears on your computer screen after you insert the HP PSC 1100 1200 Series CD ROM into your computer s CD ROM drive 1 From the Start menu choose Run 2 In the Run dialog box enter d setup exe if your CD ROM drive is not assigned to drive letter d use the appropriate drive letter then click OK If the HP Director does not contain five icons do the following e Verify that the front panel overlay is attached then unplug the HP PSC and plug it in again e Verify that the USB and power cables are plugged in Unplug the USB cable and plug it in again Do not attach the USB cable to a keyboard or nonpowered hub Verity that the USB cable is 3 meters or less in length If you have several USB devices attached to your computer you may want to unplug the others during the installation Note AppleTalk is not supported Unplug the HP PSC from the wall and plug it in again e Restart your com
36. lares that the product Product Name hp psc 1100 series Q1647A hp psc 1200 series Q1660A Model Number s psc 1110 Q1652A psc 1118 Q1656A China only psc 1200 Q1661A Q1658A psc 1205 Q1665A Q1659A psc 1210 Q1662A psc 1210xi Q1663A psc 1210v Q1664A psc 1210 Q1666A Q1667A Japan only psc 1218 Q1657A China only Regulatory Model Number SDGOA 0201 conforms to the following Product Specifications Safety 1EC60950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A1 1 UL1950 CSA 22 2 No 950 3rd Edn 1995 GB4943 2001 EMC CISPR 22 1997 EN55022 1998 Class B CISPR 24 1997 EN55024 1998 IEC 61000 3 2 1995 EN61000 3 2 1995 IEC 61000 3 3 1994 EN61000 3 3 1995 GB 9254 1998 Supplementary Information The Product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC carries the CE marking accordingly European Contact for regulatory topics only Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Herrenberger Strasse 140 D 71034 B blingen Germany FAX 49 7031 14 3143 order media To order media such as HP Premium Inkjet Paper HP Premium Inkjet Transparency Film HP Iron On T shirt Transfer paper or HP Greeting Cards go to www hpshopping com For orders in countries other than the U S and Canada select other countries then click Yes to leave hpshopping com From this website you can access
37. nded electrical outlet when connecting the unit to a power source If you do not know whether the outlet is grounded check with a qualified electrician 3 Observe all warnings and instructions marked on the product 4 Unplug this product from wall outlets before cleaning 5 Do not install or use this product near water or when you are wet 6 Install the product securely on a stable surface 7 Install the product in a protected location where no one can step on or trip over the line cord and where the line cord will not be damaged 8 Ifthe product does not operate normally see the online Troubleshooting help 9 No operator serviceable parts inside Refer servicing to qualified service personnel 10 Use in a well ventilated area contents ghia ads 1 quick start u 2 ern 3 front panel features tae la nee a eur en are 3 use your hp psc with a computer 4 review the hp photo amp imaging director 4 front panel status lights 6228 ee er 6 load originals and load paper 9 load originals s sser PO o La ara ee oc ae 9 load letter or A4 size paper 9 load envelopes sde a ann ehe daa 11 load postcards hagaki cards or 4 by 6 inch photo paper 11 tips for loading other types of paper in the paper tray 12 set the paper type A nada sy re ie TE eur 13 use the copy features
38. o scan again hp psc 1100 1200 series load originals and load paper You can make copies from originals loaded on the glass You can also print and copy onto a variety of paper types weights and sizes It is important however that you choose the right paper and make sure that it is loaded correctly and not damaged load originals You can copy or scan any original by placing it on the glass Note Some copy options such as Fit to Page will not work correctly if the glass and lid backing are not clean For more information see clean the glass and clean the lid backing on page 21 1 Lift the lid and place the original face down on the glass in the front left corner with the sides of the original touching the left and bottom edges It is important to use the front left corner when using the copy feature Top edge of original 2 Close the lid load letter or A4 size paper Following is the basic procedure for loading paper There are specific considerations for loading certain types of paper postcards and envelopes After you review this procedure see tips for loading other types of paper in the paper tray on page 12 load envelopes on page 11 and load postcards hagaki cards or 4 by 6 inch photo paper on page 11 For best results adjust the paper settings each time you change paper types or paper sizes For more information see set the paper type on page 13 chapter 3 to load the paper tray 1 L
39. on possible installation problems On Windows you can access the readme file from the Start button on the taskbar select Programs Hewlett Packard hp psc 1200 series or hp psc 1100 series View the Readme File On Macintosh you can access the readme file by double clicking on the icon located in the top level folder of the HP PSC software CD ROM The readme file provides more information including e Using the Re install utility after a failed installation to return your PC to a state that will allow the HP PSC to be re installed e Using the Re install utility on Windows 98 to recover from a Composite USB System Driver missing error This error may occur if the hardware is installed prior to installing the software After running the Re install utility reboot your PC and install the HP PSC software before connecting the HP PSC to your computer You can also find more information on this website www hp com support chapter 7 hp psc 1100 1200 series technical information physical specifications e Height 6 68 in 16 97 cm e Width 16 76 in 42 57 cm e Depth 10 20 in 25 91 cm e Weight 9 50 lb 4 31 kg power specifications e Power consumption 75W maximum Source Input Voltage 100 to 240 VAC grounded Input Frequency 50 to 60 Hz e Current 1A maximum regulatory notices The following sections are statements from various regulatory agencies regulatory model identification number For
40. onnecting and turning on your HP PSC you may have to wait several minutes for all of the Plug and Play events to complete When the software installation is complete you will see a Status Monitor icon in the System Tray To verify that the software is properly installed double click on the HP Director icon on the desktop If the HP Director shows five icons the software has been properly installed AE hp psc 1200 series y ip gt Ss R gt gt gt DIA Scan Scan Make view amp Help Picture Document Copies Print to uninstall from a Macintosh computer 1 2 Disconnect your HP PSC from your computer Double click on Applications HP All in One Software folder hp psc 1100 1200 series additional setup information 3 Double click on HP Uninstaller Follow the directions that appear on the screen After the program finishes removing the software disconnect your HP PSC and restart your computer 6 To reinstall the software insert the HP PSC 1100 1200 Series CD ROM into your computer s CD ROM drive Note When re installing the software follow the instructions on the Setup Poster Do not connect the HP PSC to your computer until after you have completed the software installation 7 On the desktop open the CD ROM double click on hp all in one installer and follow the instructions that appear additional troubleshooting help reference guide You may want to refer to the readme file for more information
41. ot have a Copies button press Start Copy Black or Start Copy Color repeatedly once for each copy you want to make perform special copy jobs In addition to supporting standard copying your HP PSC can also copy photos and automatically enlarge or reduce your original to fit a full size page copy a photo When copying a photo use the Paper Type button to select Photo You may also want to use the Fit to Page feature which will enlarge or reduce the size of the original to fit Letter or A4 paper 1 Load the photo on the glass 2 Ifyou are using photo paper load it in the paper tray 3 Press the Paper Type button to select Photo 4 Press Start Copy Black or Start Copy Color Tip To enlarge a photo automatically to a full page press the Size button to select Fit to Page fit a copy to the page or to a hagaki card Use Fit to Page or Fit to Hagaki depending on your model when you want to automatically enlarge or reduce your original to fit Letter size paper A4 size paper or a Hagaki card You can enlarge a small photo to fit a full size page as shown below Using Fit to Page or Fit to Hagaki may prevent unwanted cropping of text or images around the margins Tip Make sure that the glass is clean and the original has been placed in the frontleft corner of the glass Original Fit to Page hp psc 1100 1200 series 1 2 3 stop copying gt reference guide use the copy features Load the original on the
42. ower the paper tray and if necessary slide the paper width guide to the outermost position Tap the stack on a flat surface to align the edges of the paper and then check the paper for the following Make sure it is free of rips dust wrinkles and curled or bent edges Make sure all the paper in the stack is the same size and type unless you are working with photo paper Insert paper into the paper tray print side down until it stops To avoid bending the paper make sure you do not push the paper in too far or push too hard To avoid paper jams be sure to push paper into the tray just until it stops initially If you are using letterhead insert the top of the page first Do not use too much paper Check that the stack of paper contains several sheets but is no higher than the top of the paper width guide 4 Slide the paper width guide in until it stops at the edge of the paper Make sure that the paper stack lies flat in the paper tray and fits under the tab of the paper width guide hp psc 1100 1200 series load originals and load paper load envelopes Use the print feature of your software to print to envelopes with your HP PSC Do not use shiny or embossed envelopes or envelopes that have clasps or windows You can load the paper tray with one or multiple envelopes 1 2 Remove all paper from the paper tray Slide an envelope into the tray with the envelope flap up and to the left print
43. province in Canada and from country region to country region elsewhere in the world To the extent this Limited Warranty Statement is inconsistent with local law this Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Statement may not apply to the Customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Statement from limiting the statutory rights of a consumer e g the United Kingdom Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or Grant the Customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on the duration of implied warranties FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS LIMITED WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO SUCH CUSTOMERS chapter 10 hp psc 1100 1200 series Numerics 4 by 6 inch photo paper load 13 A align print cartridges 24 B buttons cancel 3 copies 1 9 3 16 front panel 3 6 C cancel button 3 copy 17 scan 20 cartridges replace 23
44. puter chapter 7 On Windows check the System Tray for applications that are running in the background and close them before restarting your computer remove and reinstall your hp psc software If five icons do not appear in the Director you may need to uninstall and re install the software Do not simply delete the HP PSC program files from your hard drive Be sure to remove them properly using the uninstall utility provided in the HP PSC program group to uninstall from a Windows computer 1 2 Disconnect your HP PSC from your computer On the Windows taskbar click Start choose Programs or All Programs XP choose Hewlett Packard choose hp psc 1200 series or hp psc 1100 series then choose uninstall software Follow the directions on the screen Be sure to disconnect your HP PSC If you are asked whether you would like to remove shared files click No Other programs that use these files may not work properly if the files are deleted After the program finishes removing the software disconnect your HP PSC and restart your computer Note lt is important that you disconnect your HP PSC before restarting your computer To reinstall the software insert the HP PSC 1100 1200 Series CD ROM into your computer s CD ROM drive and follow the instructions that appear After the software is installed connect and turn on your HP PSC following the onscreen instructions and the instructions in your Setup Poster After c
45. py tasks 1 Turn off the unit unplug the power cord and raise the lid 2 Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water 3 Wash the backing gently to loosen debris do not scrub the backing Dry the backing with a chamois or soft cloth Caution Do not use paper based wipes as these may scratch the backing 5 If this does not clean the backing well enough repeat the previous steps using isopropyl rubbing alcohol and wipe the backing thoroughly with a damp cloth to remove any residual alcohol clean the exterior Use a soft damp lint free cloth to wipe dust smudges and stains off the case The interior of the unit does not require cleaning Keep fluids away from the interior of the unit as well as the front panel chapter 6 work with print cartridges To ensure the best print quality from your HP PSC you will need to perform some simple maintenance procedures print a self test report If you are experiencing problems with printing before replacing the print cartridges you should print a Self Test Report 1 Press and hold down the Cancel button 2 Press the Start Copy Color button A self test report is printed for your HP PSC which may indicate the source of any problems you may be having PSC 1200 SERS S N 000000000010 FW ROOOR FH1 US VID 380 HE 2F11 PAGES 3 ASTERFOR 00000000 NVM OK SERCEDIO MRGN 0 CBA TI 1 411001 MAR2DC LEFT SDSB
46. ry On Windows you can have the image sent directly to the HP Photo 8 Imaging Gallery by changing the Scan Picture settings in the HP Director use your hp psc with a computer If you installed the HP PSC software on your computer according to the Setup Poster you can access all the features of the HP PSC using the HP Director review the hp photo 8 imaging director The HP Director is available through the desktop shortcut or when the HP PSC lid is raised Windows only for windows users 1 Do one of the following Double click the hp director icon on the desktop In the Windows taskbar click Start point to Programs or All Programs XP point to Hewlett Packard point to hp psc 1200 series or hp psc 1100 series then choose hp photo amp imaging director Raise the lid of the HP PSC This options works only if the HP PSC software is running 2 In the Select Device box click to see a list of installed HP devices supported by this software 3 Select hp psc 1200 series or hp psc 1100 series The Director displays only the buttons that are appropriate for the selected device hp psc 1100 1200 series quick start FA HP Director hp psc 1200 series 3 FF BV i Scan Make View amp Help Picture Document Copies Print 4 5 6 7 8 9 the hp photo amp imaging director for windows feature purpose 1 Select Device Use this feature to select the product you want to use from the list of
47. s Labels Always use letter size or A4 size label sheets designed for use with works only with HP inkjet products like Avery Inkjet Labels and make sure that the printing labels are not over two years old Fan the stack of labels to make sure none of the pages are sticking together Place a stack of label sheets on top of standard paper in the paper tray print side down Do not insert labels one sheet at a time Postcards or hagaki Insert a stack of postcards or hagaki cards with the print side down into cards the paper tray until it stops Line the postcards up on the right side of the paper tray and slide the paper width guide up against the left side of the cards until it stops hp psc 1100 1200 series paper load originals and load paper tips 4 by 6 inch photo Insert the photo paper with the print side down into the paper tray until paper it stops Place the long edge of the photo paper against the right side of the paper tray and slide the paper width guide up against the long edge of the photo paper until it stops If the photo paper you are using has perforated tabs load the photo paper so that the tabs are closest to you set the paper type reference guide If you want to use a different type of paper such as photo paper transparency film t shirt transfer paper or brochures simply load that paper in the paper tray You should then change the paper type settings to ensure
48. s Light is off The paper tray is empty or Load paper or remove the blinking the HP PSC has a paper paper jam Then press jam Resume to continue Light is on Light is off Light is The print cartridge access Remove the print cartridges blinking door may be open the and make sure the tape has print cartridges may be been removed Re insert the missing or not seated print cartridges and make properly the tape may not sure they are properly have been removed from seated Close the access the print cartridges or door For more information there may be a problem on this condition click the with the print cartridge Status icon in the System Tray If you are still having problems refer to the Troubleshooting help for information on checking ink levels and cleaning print cartridges Light is Light is off Light is There may be a problem Click the Status icon in the blinking blinking with the print cartridge System Tray for more information Light is off Light is Light is The print carriage is Open the print cartridge blinking blinking stalled access door and make sure the carriage is not obstructed Light is Light is Light is The HP PSC had a fatal Turn the HP PSC off and then blinking blinking blinking error on again Restart your computer If the problem is not corrected unplug the HP PSC and plug it in again If the problem persists contact HP Turn the HP PSC off then on again and try t
49. st Note The services described in the express service and warranty upgrades sections below may not be available in all locations warranty service express service To obtain HP express repair service the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first See hp customer support on page 31 for steps to take before calling Customer Support If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer the customer replaceable components may be serviced through expedited part shipment In this event HP will prepay shipping charges duty and taxes provide telephone assistance on replacement of the component and pay shipping charges duty and taxes for any part that HP asks to be returned The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product warranty upgrades Upgrade your standard factory warranty to a total of three years with the HP SUPPORTPACK Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase This program offers phone support from 6 00 A M to 10 00 P M Mountain Standard Time MST Monday through Friday and 9 00 A M to 4 00 P M MST on Saturdays If during your technical support call it is determined that you need a replacement product then HP will ship you
50. this product next business day free of charge Available in U S only For more information please call 1 888 999 4747 or visit the following HP website www hp com go hpsupportpack Outside the U S please call your local HP Customer Support office See call elsewhere in the world on page 32 for a list of international Customer Support numbers returning your hp psc for service Before returning your HP PSC for service you must call HP Customer Support See hp customer support on page 31 for steps to take before calling Customer Support chapter 10 hewlett packard limited global warranty statement extent of limited warranty Hewlett Packard HP warrants to the end user customer Customer that each HP PSC product Product including related software accessories media and supplies shall be free from defects in material and workmanship for the duration which begins on the date of purchase by the Customer For each software Product HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any Product shall be uninterrupted or error free HP s limited warranty covers only those defects which arise as a result of normal use of a Product and does not cover any other problems including those which arise as a result of a improper maintenance or modification b software accessories media or supplies not provided or supported by HP or c op
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