HP A7A56UAR#ABA User's Manual
Contents
1. Creating restore media cccccccescccceeeeceeeecceueeecsueeecaueecseueeesadeesseeessuueeesueessaueeesaeeessaeeessanseseseaeessass 31 Performing a system restore cctsasccdacocunmmsedascdstausedadsstentedeusthotesendance taseanexieseudeanendadandantaudasadddenieacdeareidas 32 Restoring using the dedicated recovery partition select models Only cceeeeeeeeeees 32 Restoring using the restore media cccccccceseeeeseeeceeeeeeeeeseeeeseeeesueeaeeesaueeseneeseeeeseeesneess 33 Changing the computer boot order cccceececceeeecceseeceeeeceeucescueeessaeeeceueeeseeessaeeessueness 33 Backing Up and recovering your information ccceecccseeceeeeeeeeeeeeeseeeceeseeeeseeeeeseseesaaeeesaeeeesaeeeesaneeees 33 Using Windows Backup and Restore ccccceeccseeceeeeseeeeeeeeeeeeseeeeseeesseeeaueeaueeseeeeeneesaees 34 Using Windows system restore points cccceeccseeceeeeeeeeeeeeeeeseeeeseeeeseeesaueesaeeeseeeeseeesaees 35 When to create restore points ccccceccceecsseceeecaeecseceseceeecaeesaeesaeeseeeseeeseeesas 35 Create a system restore point ccceecccseececeeeeeeeeeeeeeeeeseeeeeseeeeseeeesaeeesaaeeeseees 35 Restore to a previous date And time ccccecceccceecceeeeeeeaeeeeeeeeeseeeseeeaeeseeesaes 35 T LUDMI SUO os g gene ne ne mt ae eo ne er es ey re ren te Oe Dene ee eee er Pere ene ee reer 36 Contacting customer Support cccccecccececssecceee2. e Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document Using Windows Backup and Restore Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup E NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 34 Chapter6 Backup and recovery Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive
3. gt All Programs For details about using the software included with the computer refer to the software manufacturer s instructions which may be provided with the software or on the manufacturer s Web site 2 Finding information The computer comes with several resources to help you perform various tasks Resources Quick Setup poster Getting Started To access this guide Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation HP Notebook Reference Guide To access this guide Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation Help and Support To access Help and Support select Start gt Help and Support NOTE For country or region specific support go to http www hp com support select your country or region and follow the on screen instructions Regulatory Safety and Environmental Notices To access this guide Select Start gt Help and Support gt User Guides Select Start gt All Programs gt HP gt HP Documentation Chapter 1 Welcome For information about How to set up the computer Help to identify computer components Computer features How to connect to a wireless network specifications How to use the keyboard and pointing devices How to replace or upgrade the hard drive and memory modules How to perform a backup and recovery How to
4. All Programs gt HP gt HP MediaSmart gt HP MediaSmart Webcam 4 Internal microphone Records sound 5 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 10 Chapter 2 Getting to know your computer Bottom Component 1 2 3 4 5 5 x Battery bay Battery release latch Vents 5 Hard drive bay Memory module compartment Description Holds the battery Releases the battery from the battery bay Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Holds the hard drive Contains the memory module slots Bottom 11 3 Networking Using an Internet service provider ISP Connecting to a wireless network amp NOTE Internet hardware and software features vary depending on computer model and yo
5. E 18 BS UN S E etc E A snes E E E A T A ATT 19 Using TouchPad gestures cccccecccceeeeseeeceeeeceeeeeeeeesaeeesueesueesaeeeseeeseneesaees 19 OMI acrist enni i R i EAEE E 20 Oe Nm te tapas ce aaa ce acme ction EE A E A A VEE a saphena A E aed enamide A A E 21 Inserting or removing the battery ccc cecccsecccsseecesceceeeeceseseeeceaeeseuseseaeeseasessueeseuesecssensueeensesenees 21 Replacing or upgrading the Nard drive ccccccecccsececeeeeeeeeeaeeeseeeeseeeeseeseeeeaeeeesaeesueesaeesauseseneeseeeeseas 23 Removing the MANO ONIVS sssrinin EAEE a ANS EAA 23 Installing a hard drive fie cciessciseiswinena acne anrtaitneisvueedabseradileecwuuessleesddvatadaeouirosueanudaleddenmenncdaenguaes 24 Adding or replacing memory modules ccccccsesccseeeeeseeeeseeceseeseseeseueesasesausensesetseeecseeteuerseneessass 25 Updating programs and CMVOlS acicssseasaruraasesatiecanavadeulinnnswanieesebawsie E a E a ide 29 Cleaning your COMPUTE sssrinin enai ada a aa a a aa aa Aan daaa eaaa 29 Cleaning the display sss cise sic iomcsiestanis dns ctob nape vcian gassesdnowsty lsc leesianlnsbaiaeeioaaninad adn ceAeiueeiviadeptncdedattes 29 Cleaning the TouchPad and keyboard ccccccecceeeeeseeeeeeeeeseeeeeseeeeeeseeaeeeeseeeeeaeeeeaeeeeas 29 Mere Neda le Wy sa NT Pr ener re EMT or err A OPT ey Pree eee Te ore ter E T T rere TT oT Meer Teer ery reer E 30 RESTO E a nuetesacen sc mnanngnel innecdunsiainas E E E 31
6. Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay e Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are affixed to the bottom of the computer Labels 37 8 Specifications e Input power Operating environment 38 Chapter8 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 18 5 Vdc 3 5 A 65 Wor 19 0 V dc 4 74 A 90 W EY NOTE This product is designed for IT power systems in Norway with phase to phase voltage not
7. at a specific point in time You can then recover back to that point if you want to reverse subsequent changes amp NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points e Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally EY NOTE Ifyou revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Backing up and recovering your information 35 7 Customer support Contacting customer support n Labels Contacting customer support If the information provided in this user guide in the HP Notebook Reference Guide or in He
8. contact customer support Computer specifications Power management features How to maximize battery life How to use the multimedia features of the computer How to protect the computer How to care for the computer How to update the software Operating system information Software driver and BIOS updates Troubleshooting tools How to access technical support Regulatory and safety information Battery disposal information Resources For information about Safety amp Comfort Guide e Proper workstation setup posture health and work habits To access this guide e Electrical and mechanical safety information Select Start gt Help and Support gt User Guides or Select Start gt All Programs gt HP gt HP Documentation Go to http www hp com ergo Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with your computer HP Web site e Support information To access this Web site go to http www hp com e Ordering parts and finding additional help support e Accessories available for the device Limited Warranty Warranty information To access the warranty Select Start gt Help and Support gt User Guides gt View Warranty Information Select Start gt All Programs gt HP gt HP Documentation gt View Warranty Information Go to http www hp com go orderdocuments You may find the expressly provided HP Limited Warranty applicable to your product located w
9. named Online Services To set up a new Internet account or configure the computer to use an existing account double click an icon and then follow the on screen instructions e Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations o You already have an account with an ISP o You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions o You have selected an unlisted ISP and the ISP has provided you with information such as a specific IP address and POP3 and SMTP settings To access the Windows Connect to the Internet Wizard and instructions for using it select Start gt Control Panel gt Network and Internet gt Network and Sharing Center Ef NOTE Ifyou are prompted within the wizard to choose between enabling or disabling Windows Firewall choose to enable the firewall Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device e HP Mobile Broadband Module a wireless wide area network WWAN device e Bluetooth device For more information on wireless technology and connecting to a wireless network refer to the HP Notebook Reference Guide and information and We
10. screen brightness level Fg brightness up Switch screen Switches the screen image among display devices connected to the system ICJ image For example if a monitor is connected to the computer this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The switch screen image key can also alternate images among other devices that are receiving video information from the computer 16 Chapter4 Keyboard and pointing devices Icon lt al D er d mq a9 tp Action Previous Play Pause Internet and Web Next Volume down Volume up Mute Wireless Description Plays the previous track of an audio CD or the previous section of a DVD or a BD Plays pauses or resumes an audio CD a DVD or a BD Opens a Web browser NOTE Until you set up your Internet or network services this action key opens the Internet Connection Wizard Plays the next track of an audio CD or the next section of a DVD or a BD Decreases speaker volume Increases speaker volume Mutes or restores speaker sound Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must be set up Using pointing devices EY NOTE In addi
11. the Synaptics icon in the notification area at the far right of the taskbar and then click TouchPad Properties 2 Click a gesture to activate the demonstration To turn the gestures on and off 1 Right click the Synaptics icon in the notification area at the far right of the taskbar and then click TouchPad Properties 2 Select the gesture that you want to turn on or off 3 Click Apply and then click OK Using pointing devices 19 Scrolling Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion NOTE Scrolling speed is controlled by finger speed NOTE Two finger scrolling is enabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images or text e Zoomin by placing two fingers together on the TouchPad and then moving them apart e Zoom out by placing two fingers apart on the TouchPad and then moving them together E NOTE Pinching zooming is enabled at the factory 20 Chapter 4 Keyboard and pointing devices 5 Maintenance e Inserting or removing the battery e Replacing or upgrading the hard drive e Adding or replacing memory modules e Updating programs and drivers e Cleaning your computer Inserting or removing the battery amp NOTE For additional information on using the battery refer to the HP Notebook Referen
12. ttepe sh ey aiseele seep eeiea atts atieitanceauttaetn 10 BOUON ea ae see tesce eee ceeds asics bee ne te tec bates cow secs As A E E E reece 11 E e EN AEAEE E N tied EAA NAN AIIN N AAA AN A A E A E EA E EEA T 12 Using an Internet service provider ISP cccccccccsececeeseeeeeeeeeeeeeeeeaeeeeeeeseeeeeeeeeseeeeeeaeeeessaeeeeseeeeeaees 13 Connecting to a wireless network cccccccseccceeeeceeseeseeeeseeeeceeeeceueesaueeseaeeseeeseaeeseeesseesseeesaneeeseneess 13 Connecting to an existing WLAN ccccccccccccseeceeeceeeeeeseeeseeeeseeeseeceseeeeseeseaeeseeeeseesaaeees 14 Setting up a new WLAN network cc cece ceecceececeeceeeeecceeeeseceeseeeeeeeeseeeeseeessaeeseeeseeesaeeees 14 Configuring a wireless router ccccceeccceeccceeeceeeceeceseuceseueeseuceseueeseeeseueesaaes 15 Protecting your WLAN eccnasconsemccsoxatanecatiens tanesionscteaniaananetia e A a A Aiaia ani 15 t POTTS and UE EVIGE senasis an a 16 Using me IC VO AN ON esras EE ERE A EA EEE 16 Using the action keys sesasccccsn2cstsventavesdtveinesasd te ctanwdadddeteneasdeebareinaendsdandseddanessadeeacroundiadeammant 16 UsSiNg PONING QEVICES casis E E E 17 Setting pointing device preferences ccecceccccseeeeceeeeeceeeeeseeeeeeeeeeeeaseeeeaeeeeeseeeesseeeeseeeeeeas 17 Going ihe TOUCNF AU sser e E N 17 Turning the TouchPad off and ON ccceceeceeceeseeeeeeeeeeeeeeeesseeeeeaeeeesaeeeesaeeeeeas 18 NOA eepo E E T A E E TEE
13. 1 TouchPad light e Amber The TouchPad is off e Off The TouchPad is on 2 Caps lock light e White Caps lock is on e Off Caps lock is off 3 Power light e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off 4 i I i Wireless light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off Top 6 Buttons i Power button Chapter 2 Getting to know your computer Description e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide Keys Component 1 2 3 4 5 i a esc key fn key Windows logo key Windows applications key Action keys Description Displays system information when pressed in comb
14. 4 hard drive screws 2 Replacing or upgrading the hard drive 23 8 Lift the hard drive 3 out of the hard drive bay Installing a hard drive 1 Insert the hard drive 1 into the hard drive bay 2 Replace the 4 hard drive screws 2 3 Connect the hard drive cable 3 to the computer 4 Align the tabs on the hard drive cover 1 with the notches on the computer 5 Close the cover 2 24 Chapter5 Maintenance 6 Tighten the hard drive cover screw 3 7 Replace the battery 8 Reconnect external power and external devices 9 Turn on the computer Adding or replacing memory modules The computer has two memory module slots The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot A WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module A CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object amp NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are identical To add or replace a memory module Adding or replacing memory modules 25 A CAUTION To prevent information lo
15. A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 IV Safety warning notice Table of contents BA A RU OAE EE I A AE ANA I maine asin AE IE AIEEE AE TAE A A PE rien iio Meme O OAE I A 1 FAROT ONAIN seir e E vein E E E E A A aA 2 2 Gelling to know your sess carip css agic eens nsenene sate enieen sanders ones eee esenextankoexnmsiindiaeemnisiaerneniaciennen 4 j EE e E E E EO A E AE T T A E OE T E A VEE E O ET A A 4 TOUCAR E E nese EE E E E E A E A 4 CON S rg ssa ata actin entero E A aie saw aeaeteuainnoesewaesawiedemenssausadanamdtaaddaaentstinponiatana aan 5 BULONG eree E T E E eee E E E eee eee ee 6 SE S EE PE EE E A A A E P E E awa neemicasduen T NM SIS coe E E EE E EE E E EEE 8 EE a I APE E E A AE E I I T A O A S E S AE T E A 9 DIS AY et ete elses tet ee tate cl aa tae mastepeeaineiegesceye an
16. Getting Started Compaq Notebook Copyright 2011 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition March 2011 Document Part Number 638580 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or for requesting a full refund of the computer please contact your local point of sale the seller Safety warning notice
17. _ exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Input power 39 Operating environment Factor Temperature Operating writing to optical disc Nonoperating Relative humidity noncondensing Operating Nonoperating Maximum altitude unpressurized Operating Nonoperating 40 Chapter8 Specifications Metric 5 C to 35 C 20 C to 60 C 10 to 90 5 to 95 15 m to 3 048 m 15 m to 12 192 m U S 41 F to 95 F 4 F to 140 F 10 to 90 5 to 95 50 ft to 10 000 ft 50 ft to 40 000 ft Index A AC adapter light identifying 8 action keys adjusting volume 17 audio CD DVD or BD controls 17 decrease screen brightness 16 Help and Support 16 identifying 7 increase screen brightness 16 muting speaker sound 17 switching screen image 16 wireless 17 adapter AC 8 audio in microphone jack identifying 9 audio out headphone jack identifying 9 B backing up customized window toolbar and menu bar settings 34 personal files 34 battery bay 11 37 battery release latch 11 battery replacing 21 Bluetooth label 37 buttons left TouchPad 5 power 6 right TouchPad 5 C caps lock light identifying 5 Certificate of Authenticity label 37 components bottom 11 display 10 left side 9 right side 8 top 4 connector power 8 D Digital Media Slot identifying 9 display image switching 16 display
18. ager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs or a recovery flash drive or from a dedicated recovery partition select models only on the hard drive E NOTE A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore e You can restore only the system that you have previously backed up HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager e Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails and Internet favorites and settings during this process To res
19. ash drive Handle these discs or the flash drive carefully and keep them in a safe place NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs E NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs or one recovery flash drive can be created per computer EY NOTE If you are creating recovery discs number each disc before inserting it into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start gt All Programs gt Recovery Manager gt Recovery Media Creation 2 Follow the on screen instructions Restore 371 Performing a system restore Recovery Man
20. b site links provided in Help and Support Using an Internet service provider ISP 13 Connecting to an existing WLAN 1 Turn on the computer Be sure that the WLAN device is on Click the network icon in the notification area at the far right of the taskbar 2 3 4 Select a network to connect to 5 Click Connect 6 If required enter the security key Setting up a new WLAN network Required equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 e Your new wireless computer 3 EY NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet 14 Chapter 3 Networking Configuring a wireless router For help in setting up a WLAN refer to the information provided by your router manufacturer or your ISP The Windows 7 operating system also provides tools to help you set up a new wireless network To use the Windows tools to set up your network e Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center gt Set up a new connection or network gt Set up a network Then follow the o
21. ce Guide To insert the battery A Insert the battery 1 into the battery bay and then pivot the battery 2 downward until it is seated To remove the battery Inserting or removing the battery 21 A CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Slide the battery release latch 1 to release the battery 2 Tilt the battery 2 to remove it and then lift it out of the battery bay 3 22 Chapter5 Maintenance Replacing or upgrading the hard drive A CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet and remove the battery 4 Loosen the hard drive cover screw 1 5 Remove the hard drive cover 2 9 6 Disconnect the hard drive cable 1 from the computer 7 Remove the
22. ceueeceeeesaeeceueesaeecsaeecaeecaueesaeeseueeseessaeesseessaeessageeeaees 36 HAI ost ei ere teeter Peete peepee E E we E E ted AE A E sted eagles asic E eaeneandares 3 E EEEE pepe pep EE ee scone pen a A A E E E NEEE P EE A EA EEA AE AEA A 38 PUE OW OY airea Taa E A AEE EEE EE EES EE EEEE EEEE ETETEA eet anced 39 Operating environment sssrin iE E A aa 40 1e APTON ES IE NE A E IEE EE E E bh ok ENEE E E EP E AO ALA AS AE IEE E EI E N E E EN E 41 vi 1 Welcome Finding information After you set up and register the computer it is important to take the following steps Connect to the Internet Set up your wired or wireless network so that you can connect to the Internet For more information refer to Networking on page 12 Update your antivirus software Protect your computer from damage caused by viruses The software is preinstalled on the computer and includes a limited subscription for free updates For more information refer to the HP Notebook Reference Guide Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 16 for additional information Create recovery discs Recover the operating system and software to factory settings in case of system instability or failure For instructions refer to Backup and recovery on page 30 Find installed software Access a list of the software preinstalled on the computer Select Start
23. dentifying 6 power connector identifying 8 power light identifying 5 9 Product Key 37 product name and number computer 37 R recovering from the dedicated recovery partition 32 recovering from the recovery discs 33 recovery discs 31 Recovery Manager 32 recovery system 32 regulatory information regulatory label 37 wireless certification labels 37 restore points 35 42 Index RJ 45 network jack wireless setup 14 identifying 9 WLAN connecting 14 S protecting 15 screen brightness keys 16 screen image switching 16 scrolling TouchPad gesture 20 security cable slot identifying 8 serial number 37 Z serial number computer 37 zooming TouchPad gesture 20 setup of WLAN 14 slots Digital Media 9 security cable 8 supported discs 31 system recovery 32 system restore points 35 WLAN antennas identifying 10 WLAN device 37 WLAN label 37 T TouchPad buttons 5 using 17 TouchPad gestures pinching 20 scrolling 20 zooming 20 TouchPad light 4 TouchPad zone identifying 4 traveling with the computer 37 U USB ports identifying 8 9 using system restore 35 V vents identifying 9 11 volume keys identifying 17 W webcam light identifying 10 webcam identifying 10 Windows applications key identifying 7 Windows logo key identifying 7 wireless certification label 37 wireless key identifying 17 wireless light 5 wireless network WLAN equipment needed 14 wireless network connecting 13 wireles
24. er for a recovery flash drive 1 2 3 4 Insert the flash drive into a USB port Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select the flash drive from the boot options window Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is E NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted Backing up and recovering your information 33 You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times X TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines e Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points on page 35
25. ination with the fn key Displays system information when pressed in combination with the esc key Displays the Windows Start menu Displays a shortcut menu for items beneath the pointer Execute frequently used system functions Top 8 Right side Component 1 2 3 4 5 6 Optical drive Optical drive light USB ports 2 Power connector AC adapter light Security cable slot Chapter 2 Getting to know your computer Description Reads and writes to an optical disc e On The optical drive is in use e Off The optical drive is idle Connect optional USB devices Connects an AC adapter e White The computer is connected to external power and the battery is fully charged e Amber A battery is charging Attaches an optional security cable to the computer NOTE The security cable is designed to act asa deterrent but it may not prevent the computer from being mishandled or stolen Left side Teed b0u0 oF Component Description 1 Ic External monitor port Connects an external VGA monitor or projector 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 T RJ 45 network jack Connects a network cable 4 HDMI port select models only Connects an optional video or aud
26. io device such as a high definition television or any compatible digital or audio component Hihi 5 USB port Connects an optional USB device 6 D Audio in microphone jack Connects an optional computer headset microphone Y stereo array microphone or monaural microphone 7 Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 8 Digital Media Slot Supports the following digital card formats e MultiMediaCard e Secure Digital SD Memory Card e Secure Digital High Capacity SDHC Card 9 Drive light Blinking white The hard drive is being accessed 10 i Power light e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off Left side 9 Display Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN NOTE Select computer models only have one WLAN antenna 2 Webcam light On The webcam is in use 3 Webcam Records video and captures still photographs To use the webcam select Start gt
27. istatic screen cleaner Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris Updating programs and drivers 29 6 Backup and recovery e Restore Creating restore media e Performing a system restore Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive Recovery Manager software feature e Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver 30 Chapter6 Backup and recovery Restore A A In the event of hard drive failure
28. ith the electronic guides on your computer and or on the CD DVD provided in the box Some countries regions may provide a printed HP Limited Warranty in the box In countries regions where the warranty is not provided in printed format you may request a printed copy at http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 Please include your product number warranty period found on your serial number label name and postal address Finding information 3 2 Getting to know your computer e lop Right side o Left side e Display n Bottom Top TouchPad Component Description 1 TouchPad light e Amber The TouchPad is off 6 Off The TouchPad is on 2 TouchPad on off button Turns the TouchPad on and off Quickly double tap the o TouchPad on off button to turn the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Chapter 2 Getting to know your computer Component Description 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Lights Component Description
29. lp and Support does not address your questions you can contact HP Customer Support at http www hp com go contactHP amp NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician amp NOTE When technical support chat is not available in a particular language it is available in English e E mail HP Customer Support e Find HP Customer Support worldwide telephone numbers e Locate an HP service center 36 Chapter 7 Customer support Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer e Serial number label Provides important information including the following Serial XXXXXXXX HUI ENRON Product XXXXXXXX G Warranty ly yy Model XXAXXKX Component 1 Product name 2 Serial number s n 3 Part number Product number p n 4 Warranty period 5 Model description Have this information available when you contact technical support The serial number label is affixed to the bottom of the computer e Microsoft Certificate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is located on the bottom of the computer e
30. n screen instructions E NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always turn on security features to protect your network from unauthorized access For information on protecting your WLAN refer to the HP Notebook Reference Guide Connecting to a wireless network 15 4 Keyboard and pointing devices e Using the keyboard Using pointing devices Using the keyboard Using the action keys Action keys are used for performing customized actions that are assigned to specific keys at the top of the keyboard The icons on the f1 through f12 keys represent the action key functions To use an action key press and hold this key to activate the assigned function E NOTE The action key feature is enabled at the factory You can disable this feature in Setup Utility If this feature is disabled in Setup Utility you must press fn and an action key to activate the assigned function Icon Action Description P Help and Support Opens Help and Support Help and Support provides tutorials answers to questions and product updates Fl Screen Decreases the screen brightness level brightness down i Screen Increases the
31. s router configuring 15
32. ss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet and remove the battery 4 Loosen the memory module compartment cover screw 1 5 Remove the memory module compartment cover 2 6 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up 26 Chapter5 Maintenance b Grasp the edge of the memory module 2 and then gently pull the memory module out of the memory module slot A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container 7 Insert a new memory module A CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module wi
33. switch internal 10 drive light 9 E esc key identifying 7 external monitor port 9 F f11 32 fn key identifying 7 H hard drive installing 24 removing 23 hard drive bay identifying 11 HDMI port identifying 9 headphone audio out jack identifying 9 Help and Support action key 16 input power 39 integrated webcam light identifying 10 internal microphone identifying 10 Internet connection setup 14 ISP using 13 J jacks audio in microphone 9 audio out headphone 9 network 9 RJ 45 network 9 K keys action 7 esc fn 7 Windows applications 7 Windows logo 7 L labels Bluetooth 37 Microsoft Certificate of Authenticity 37 regulatory 37 serialnumber 37 wireless certification 37 WLAN 37 latch battery release 11 lights caps lock 5 drive 9 power 5 9 webcam 10 wireless 5 M media controls keys 17 memory module inserting 27 removing 26 replacing 25 Index 41 memory module compartment cover removing 26 replacing 28 memory module compartment identifying 11 Microsoft Certificate of Authenticity label 37 mouse external setting preferences 17 mute key identifying 17 N network jack identifying 9 O operating environment 40 operating system Microsoft Certificate of Authenticity label 37 Product Key 37 optical drive identifying 8 P pinching TouchPad gesture 20 pointing devices setting preferences 17 ports external monitor 9 HDMI 9 USB 8 9 power button i
34. th the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated Adding or replacing memory modules 27 c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place A CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 8 Align the tabs on the memory module compartment cover 1 with the notches on the computer 9 Close the cover 2 10 Tighten the memory module compartment cover screw 3 11 Replace the battery 28 Chapter5 Maintenance 12 Reconnect external power and external devices 13 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions Go to http Awww hp com support to download the latest versions You can also register to receive automatic update notifications when they become available Cleaning your computer Cleaning the display A CAUTION To prevent permanent damage to the computer never spray water cleaning fluids or chemicals on the display To remove smudges and lint frequently clean the display with a soft damp lint free cloth If the screen requires additional cleaning use premoistened antistatic wipes or an ant
35. tion to the pointing devices included with your computer you can use an external USB mouse purchased separately by connecting it to one of the USB ports on the computer Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties select Start gt Devices and Printers Then right click the device representing your computer and select Mouse settings Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse Using pointing devices 17 Turning the TouchPad off and on To turn the TouchPad off and on quickly double tap the TouchPad on off button E NOTE The TouchPad light is off when the TouchPad is on Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go 18 Chapter4 Keyboard and pointing devices Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse fe Using TouchPad gestures The TouchPad supports a variety of gestures To use TouchPad gestures place two fingers on the TouchPad at the same time 22 E NOTE TouchPad gestures are not supported in all programs To view the demonstration of a gesture 1 Right click
36. to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only software that was preinstalled at the factory Software not provided with this computer must be reinstalled manually NOTE Recovery discs have been included if your computer does not have a recovery partition Creating restore media A HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery fl
37. tore the computer from the recovery partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager _or e Turnonor restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions 32 Chapter6 Backup and recovery Restoring using the restore media 1 2 EA 3 4 9 If possible back up all personal files Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer NOTE Ifthe computer does not automatically restart in the Recovery Manager the computer boot order needs to be changed Press f9 at system bootup Select the optical drive or the flash drive Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 2 3 Restart the computer Press esc while the computer is restarting and then press f9 for boot options Select Internal CD DVD ROM Drive from the boot options window To change the boot ord
38. ur location Your computer may support one or both of the following types of Internet access e Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 14 or Setting up a new WLAN network on page 14 e Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 12 Chapter 3 Networking Using an Internet service provider ISP Before you can connect to the Internet you must establish an ISP account Contact a local ISP to purchase Internet service and a modem The ISP will help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service E NOTE Your ISP will give you a user ID and password to access the Internet Record this information and store it in a safe place The following features will help you set up a new Internet account or configure the computer to use an existing account e Internet Services amp Offers available in some locations This utility assists with signing up for a new Internet account and configuring the computer to use an existing account To access this utility select Start gt All Programs gt Online Services gt Get Online e ISP provided icons available in some locations These icons may be displayed either individually on the Windows desktop or grouped in a desktop folder
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