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HP -PB 10 User's Manual

1. 1 26 Attach the 8 pin RJ 45 plug on your twisted pair LAN cable into the RJ 45 10 100 Mbit s connector on the card The same RJ 45 connector is used for either 10 or 100 Mbit s operation Push the plug into the connector until the plug clicks into place The 10 100Base T X card automatically runs at the same speed that has been set on the 10 100Base T X hub or switch Attach the free end of the cable to the appropriate port on the 10 100B ase TX switch or hub or into a wall jack that is connected to a hub or switch Connect power cable to system Set the hub or switch speed and duplex mode The HP PB 10 100B ase T X 9000 card supports both full and half duplex operation Power up the system The 10 100Base TX card will run an initialization test automatically Any error messages will appear on the system s screen You can also view the initialization messages later by typing the dmesg command at the HP UX prompt Verify that the LEDs on the card reflect the correct mode of operation Refer tothe LED matrix in Chapter 4 for the meaning of the LED patterns Also refer to the illustration on the HP PB 10 100BaseT X 9000 Quick Installation for the LED pattern for normal 10 Mbit s and 100 Mbit s operation Verify that the Test LED is OFF If the Test LED remains lighted an error has occurred and an error message will appear on the system s screen When the system is up login as root and verify that btlan1 and it
2. Ensure that kernel contains driver by issuing what command on kernel Chapter 4 53 Troubleshooting 10 100Base TX 9000 Troubleshooting Overview Table 4 1 Troubleshooting Information Symptom Corrective Action The card LEDs are okay but you If the card LEDs appear to be okay can t communicate with other 1 Verify that the cable being used systems complies with the IEEE 802 3u 1995 standard 2 Ping the broadcast address for the card and check to see if the activity light on the hub blinks Other active hosts must be connected to the hub or else the activity light will not blink 3 If the activity light on the hub does not blink and there are other active hosts connected to the hub open another window and enter netstat il Try the broadcast ping again The transmitted packets counter should start to increment If the counter does not increment then there is an IP configuration problem 4 If the counter does increment but the activity light on the hub does not blink check the card s activity light If it is blinking the problem is likely with the hub or connection to the hub If the activity light on the adapter is not blinking then there may be a problem with the driver or the card Contact HP Link LED off Check RJ 45 connector switch hub and cable 54 Chapter 4 Troubleshooting 10 100Base TX 9000 Troubleshooting Overview In the following HP PB 10 100Base T X LED Ma
3. lowercase x of the lanadmin command Determine the speed and duplex mode of your hub or switch before performing manual configuration as follows lanadmin x ppa HP UX 10 30 or 11 0 lanadmin x nmid HP UX 10 20 To manually set the duplex mode of the interface install one of the patches above and then use the x option of lanadmin as follows lanadmin X mode ppa on HP UX 10 30 and 11 0 lanadmin X mode nmid on HP UX 10 20 where mode can be any one of the following strings and the fd or hd are case insensitive 10fd 10 full duplex 10hd 10 half duplex 100fd 100 full duplex 100hd 100 half duplex and lanadmin X auto_on ppa turns autonegotiation on for HP UX 10 30 and 11 0 lanadmin X auto_on nmid turns autonegotiation on for HP UX 10 20 The ppa is the physical point of attachment on HP UX 10 30 or 11 0 On HP UX 10 20 use the nmid or Network Management ID of the card You can get the ppa nmid from the output of the lanscan command Example If the ppa nmid on HP UX 10 20 of the 100Base T X interface is 5 the command to set the card to 10M bits s and full duplex mode would be lanadmin X 10fd 5 After issuing the lanadmin X you must wait at least 11 seconds before attempting to use the specified network interface If you want the duplex mode setting to be effective in all subsequent reboots you must enter the information in the following file etc rc config d hpB asetconf 14 C
4. 100B ase T X card IEEE The Institute of Electrical and Electronics Engineers A national association whose activities include publishing standards applicable to various electronic technologies ThelEEE technical committees are numbered and grouped by area For example the 800 committees study local area network technologies The 802 3 committee produced the standard for a CSMA CD local area network which has been adopted by ANSI IEEE 802 3u 1995 network A 10 or 100 megabit per second LAN specified in the IEEE 802 3u 1995 Standard for Local Area Networks It uses the Carrier Sense Multiple Access Collision Detection CSMA CD network access method to give every node equal access to the network Internet Address The network address of a computer node This address identifies both which network the host is on and which host itis Refer to the Installing and Administering LAN 9000 Software manual for detailed information about network addressing IP Address See nternet Address glossary entry LAN See Local Area Network Local Area Network LAN A data communications system that allows a number of independent devices to communicate with each other Local Network The network to which a node is directly attached Major Number Unique value that identifies an individual hardware device The number for the HP PB 10 100Base T X card floats Maximum Transmission Unit MTU Largest amount of data t
5. 8 Transport Level Loopback Test using ARPA 9 Bridge Gateway Loopback Test Network Level Loopback Test Checks roundtrip communication between Network Layers on the source and target host using the ping 1M command 10 100Base T X Connections LE D Test Checks that all the hardware connections between your system and the 10 100Base T X network are connected and operational Configuration Test Verifies the configuration of the network interface on a host using the lanscan 1M netfmt vf lanadmin 1M and ifconfig 1M commands Network Level Loopback Test cont Checks arp entries using the arp 1M command Link Level Loopback Test Checks roundtrip communication between Link Levels on the source and target host using the linkloop 1M diagnostic 56 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Transport Level Loopback Test Checks roundtrip communication between Transport Layers on the source and target host using ARPA services tdnet and ftp commands Bridge Gateway Loopback Test Checks general network connections through a gateway Chapter 4 57 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 1 Network Level Loopback Test Figure 4 1 A Execute ping to remote host ping successful Correct BIND YP or etc hosts configuration Add route table entry to host 58 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagno
6. Group Aug 20 1996 11 45 17 5 lan3 Hewlett Packard ethernet csmacd 6 1500 100000000 0x80009d40d69 up 1 down 2 oo OGG oO 210 0 6 oO 0 0 Co Oo 55367 YO GOG COO O SO AppendixA 10 100Base TX Interface Card Statistics RFC 1213 MIB II RFC 1213 MIB Il For more detailed information about the fields described below refer to RFC 1213 Field Description Network Management ID A unique ID assigned by the system for the network management of each network interface Description A textual string containing information about the interface Type value The type of interface distinguished according to the physical link protocols immediately below the network layer in the protocol stack 10 100B ase TX can have one of the following values ethernet csmacd 6 or iso88023 csmacd 7 The following values are for other networking products MTU Size The size of the largest datagram which can be sent received on the interface specified in octets This value is 1500 Speed in bits per second The speed of the 10 100Base T X card 10 Mbit s or 100 Mbit s Station Address The interface address at the protocol layer immediately below the network layer in the protocol stack For interfaces which do not have such an address such as serial line this object contains an octet string of zero length Appendix A 87 10 100Base TX Interface Card Statistics RFC 1213 MIB Il Adminis
7. See Gla ede ak Ga A cee a a ee EE 10 ANNOUNCEMENTS e a aTa Brave ican a aves eae wie aa ahaa ee Bae 10 Required and Optional Patches 0 000 c eee 11 Compatibility and Installation Requirements 000000e 12 Manual Speed and Duplex Mode Configuration 0005 13 Autonegotiation and Autosensing 2 0 cece eee eee 16 Known Problems and Workarounds 6000 cece ee eens 17 What Manuals areAvailable 0 00 00 cece ee 18 Software Availability in Native Languages 2 0 5 18 Overview of Installation Steps 0 000 c eee 19 Step 1 Check the 10 100Base T X Installation Prerequisites 20 Step 2 Loading 10 100Base TX Software 0 ccc cece ees 22 Step 3 Access the System Card Bay 0 00 cece ences 24 Step 4 Install the 10 l00Base TX Card nanana nananana 25 Step 5 Attach the System to the Network 0 0000 eee aee 26 Step 6 Configure the 10 100Base TX Link 0 0 00 eee ees 29 Step 7 Verifying the Installation 1 2 00 0 0 02 eee ee 32 What Happens During Card Initialization Sequence 34 Configuring Network Connectivity Using SAM Step 1 Configuring Network Connectivity 0 0 0005 37 Step 2 Deleting a Default Gateway 0 ccc ee es 39 Contents LOOBase TX Resources HP UX Manual Reference Pages 0 cece cee ee 42 Error Messages ie ia tad eE hiana aan aE ARE a wa ae ph
8. about your 10 100Base T X card g Optionally add the following advanced options your station 30 Chapter 1 NOTE Installing and Configuring 10 100Base TX 9000 Step 6 Configure the 10 100Base TX Link address and the Interne broadcast address Activate the SAM online help for additional information on these options 7 Activate the ox button at the Configure LAN Card window to enable your 10 100Base T X card If the software is correctly configured SAM displays the Network Card Configuration object list with the status Enabled for your 10 100B ase TX card otherwise SAM displays an error message 8 At the Network Card Configuration menu choose Exit from the File menu If you have moved or removed any 10 100Base T X cards from the system HP recommends that you verify the I P I nternet address of every card in the backplane before leaving SAM 9 Uselanscan to check the network interface and the hardware state of the 10 100Base T X card For HP 9000 HP PB systems the hardware path is in the format a b For 10 100Base T X 9000 a is the address of the optional bus converter and bis the slot number where the card is installed To determine the hardware path of an HP PB LAN card multiply the system bus slot number by 4 For example 10 4 specifies that the HP PB card is located in bus converter 10 slot number 1 Chapter 1 31 Installing and Configuring 10 100Base TX 9000 Step 7 Verifying the Installation S
9. does not reach the card in which case the Power LED on the card does not light The card might not be seated properly in this case Even if the Power LED is lit some of the components could still fail to identify correctly if the card is not properly seated or if the card is defective In such a case the initialization of that component fails to complete and the Test LED on the card is lit In one case the component on the motherboard which is responsible to drive the Test LED may be defective or may not be reached due to the improper seating of the card in which case the initialization aborts without lighting the Test LED However whenever initialization fails it prints a message on the console identifying the failure You can later retrieve initialization messages after the system is fully booted up by using the dmesg command Finally the driver tries to establish a good data link between the card and the hub or switch If there is no cable connection or if the cable connection is bad or if the hub or switch is not compatible that is not 10Base T or 100Base T X capable the Link LED will not be lit and either 10Base T LED or 100Base TX LED will be lit at random In this situation the Test LED will not be lit Also a message indicating the detection of a bad cable connection is printed on the console as well as logged in NETTL logs 34 Chapter 1 Configuring Network Connectivity Using SAM This chapter describes how to configur
10. e Step 4 Install the 10 l00Base T X Card e Step 5 Attach the system to the Network e Step 6 Configure the 10 100Base TX Link e Step 7 Verify the Installation Prior toinstalling 10 100Base T X 9000 HP recommends that you create a network map or update the existing map of your 10 L00Base T X network Refer to appendix B for an example 10 100Base T X network map Chapter 1 19 NOTE Installing and Configuring 10 100Base TX 9000 Step 1 Check the 10 100Base TX Installation Prerequisites Step 1 Check the 10 100B ase T X Installation Prerequisites The 10 100Base T X card is a combination card that allows you to connect toa 10M bit s 10Base T or 100 Mbit s 100Base TX network The hardware card will be referred to as a 10 100Base T X card throughout this manual Prior to loading the 10 LOOBase T X product onto your system check that you have met the following hardware and software prerequisites 1 Check that the usr bin usr sbin and sbin directories arein your PATH using the commana echo PATH 2 The operating system should have been upgraded to 10 20 or later software To obtain this information execute the command bin uname a 3 You havea twisted pair cable to connect your 10 100Base T X card to your hub The cable and hub do not come with the HP 10 100B ase TX product A hardware checklist is shown below A Cable category 5 unshielded twisted pair UTP B Card HP 9000 10 100Base TX ca
11. ftp to remote host Unlike telnet ftp does not go through a pseudoterminal driver pty on your system This step tests to see if the pty is why telnet failed Successful f ftp is successful you likely havea problem with a pty on your system Contact your HP representative TCP not configured on local nor remote host Neither telnet or ftp will work if TCP is not configured on either side of the connection Check the etc protocols file on both hosts to be sure TCP is installed and configured Network congested f TCP is installed on both hosts do a file transfer to another remote host on the network Use netstat 1 to check for lost packets If network congestion is not the cause more detailed diagnostics are required Again contact your HP representative Configure TCP If necessary install TCP on either or both hosts Start again with this flowchart 81 Figure 4 11 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 9 Bridge Gateway Loopback Test A Execute ping from known good host through gateway to known good host D Check route table on problem host and all hosts between E F Examine gateway G Correct route tables Non HP 9000 or other vendors Refer to networking documentation 82 If HP 9000 execute ifconfig on gateway host Configure interface Chapter 4 Troubleshooting 10 100Ba
12. speed match what you expect If it does proceed to step M If Link speed does not match what you expect set attached hub or switch to the correct link speed Reset card according to Steps D through G in Flowchart 4 Go back to flowchart 1 Check duplex mode on switch port Is the duplex mode set to the same duplex mode on both the card and the switch port If it is proceed to step O Set attached switch port to the same duplex mode on both the card and the switch Reset card according to Steps D through G in Flowchart 4 Go back to flowchart 1 Does Activity LED come on during test If the Activity LED does not come on Call HP If it does come on go to flowchart 3 63 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 3 Configuration Test Figure 4 4 Execute lanscan Is your interface displayed Hardware up Run ioscan f Install driver Verify or edit stand system to add driver keyword btlan1 Regen kernel Is driver in kernel Problem fixed 64 NOTE Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 3 Procedures Check that your 10 100Base T X connectors to the card and hub or wall plug are fully connected before beginning this flowchart A Execute lanscan Enter the anscan command to display information about LAN cards that are successfully bound to the system See the lanscan online manpage for more detai
13. 0 4 0 mux2 CLAIMED INTERFACE MUX lan 2 10 4 4 btlanl CLAIMED INTERFACE HP HP PB 100 Base TX card lanmux 0 10 4 8 lanmux0 CLAIMED INTERFACE HP J2146A 802 3 LAN lan O 10 4 8 1 lan3 CLAIMED INTERFACE lan 3 10 4 16 btlanl CLAIME I ERFACE HP HP PB 100 Base TXcard ba 0 10 12 bus_adapter CLAIMED BUS_NEXUS Core I O Adapter ext_bus 2 10 12 0 CentIf CLAIMED INTERFACE Built in Parallel Interface ext_bus 1 10 12 5 c700 CLAIMED INTERFACE Built in SCSI target 2 10 12 5 0 tgt CLAIMED DEVICE tape O 10 12 5 0 0 stape CLAIMED DEVICE HP HP35480A target 3 LO 1265 2 tgt CLAIMED DEVICE disk 2 10 12 5 2 0 sdisk CLAIMED DEVICE TOSHIBA CD ROM XM 5401TA lan 1 10 12 6 lan2 CLAIMED INTERFACE Built in LAN ps2 0 10 12 7 ps2 CLAIMED INTERFACE Built in Keyboard Mouse processor 0 32 processor CLAIMED PROCESSOR Processor memory 0 49 memory CLAIMED MEMORY Memory Es Is driver in kernel Ifthe driver has not been generated into the kernel ioscan output will be ioscan f Class I H W Path Driver S W State H W Type Description unknown 10 4 4 UNKNOWN UNCLAIMED INTERFACE 66 Chapter 4 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts The class and driver fields alone will indicate unknown status if the kernel has not been generated If the driver has not been generated continue to step H If the driver is in the kernel go to step G Verify or edit stand system and regen kernel Verify edit stand system contains theekeyword If not se
14. 1284 Ethernet Like Interface Statistics 000 91 Create a Record or Map of Your Internetwork 00eee eee 93 Hardware Reference Information Basic Troubleshooting TipS 0 00 cece eee 96 Meaning iohkEDsiciid flack acne meta ad auaae ea Gs aha PBA 98 Connector Information 0 00 cc eee ete n teens 99 HP PB 10 100Base TX Card Twisted Pair Connector 99 Connector Pin Usage for 10 M bit s Twisted Pair Connector 99 Connector Pin Usage for 100 Mbit s Twisted Pair Connector 100 HP PB 10 100Base TX Card 0 ccc cee enna 102 Hardware Regulatory Statements FCC Statement For USA Jeanen a eee eens 107 Ganada wi scierde eee le bn oe SE Se be ee ew He wid Bes 107 VGGI Japan essen eieaa aaa a a a Soon wed a ek OA we ad BE 108 EMI Statement European Community 6 2000 eee eee 108 Contents Installing and Configuring 10 100B ase T X 9000 Installing and Configuring 10 100Base TX 9000 Introduction Introduction The HP PB 10 100B ase T X 9000 product provides the means for interfacing various types of HP 9000 Series 800 computers to either a 10Base T or 100Base T X network Refer to the Release Notes for the list of supported systems 100Base T X is a subset of 100Base T networking defined by the IEEE 802 3u 1995 standard 100Base T X provides 100 Mbit s data transmission over category 5 unshielded twisted pair UTP cable Two pairs of wires in the cab
15. AIMED INTERFACE HP HP PB 100 Base TXcard ba 0 210 12 bus_adapter CLAIMED BUS_NEXUS Core I O Adapter ext_bus 2 10 12 0 CentIf CLAIMED INTERFACE Built in Parallel Interface ext_bus 1 10 12 5 c700 CLAIMED INTERFACE Built in SCSI target 2 10 12 5 0 tgt CLAIMED DEVICE tape O 10 12 5 0 0 stape CLAIMED DEVICE HP HP35480A target 3 10 12 5 2 tgt CLAIMED DEVICE disk 2 10 12 5 2 0 sdisk CLAIMED DEVICE TOSHIBA CD ROM XM 5401TA lan 1 10 12 6 lan2 CLAIMED INTERFACE Built in LAN ps2 0 10 12 7 ps2 CLAIMED INTERFACE Built in Keyboard Mouse processor 0 32 processor CLAIMED PROCESSOR Processor memory 0 49 memory CLAIMED MEMORY Memory NOTE For HP 9000 HP PB systems the hardware path is in the format a b For 10 100Base T X 9000 a is the address of the optional bus converter and bis theslot number where the card is installed To determine the hardware path of an HP PB LAN card multiply the system bus slot Chapter 1 27 Installing and Configuring 10 100Base TX 9000 Step 5 Attach the System to the Network number by 4 For example 10 4 specifies that the HP PB card is located in bus converter 10 slot number 1 28 Chapter 1 NOTE NOTE NOTE Installing and Configuring 10 100Base TX 9000 Step 6 Configure the 10 100Base TX Link Step 6 Configure the 10 100Base T X Link Make sure the 10 100Base TX card and software are installed in the system before you use SAM to configure the software The instructions below are fo
16. AN Interface Status Display 6 You have super user status The only Application Programmatic Interface API supported by the 10 100Base T X 9000 product is the Data Link Provider Interface DLPI Refer to the DLP Programmer s Guide for more detailed information Chapter 1 21 Installing and Configuring 10 100Base TX 9000 Step 2 Loading 10 100Base TX Software Step 2 Loading 10 100Base T X Software Follow the steps below to load 10 100Base T X 9000 software using the HP UX swinstall program 1 2 3 Loginas root Insert the software media tape or CD into the appropriate drive Run the swinstall program using the command swinstall This opens the Software Selection Window and Specify Source Window of the swinstall program Change the Source Host Name if necessary enter the mount point of the drive in the Source Depot Path field and activate the OK button to return to the Software Selection Window Activate the Help button to get more information The Software Selection Window now contains a list of available software bundles to install 5 Highlight the HP PB 10 100Base T X 9000 software 6 Choose Mark for Install from the Actions menu to choose the product name s is to be installed Choose Install from the Actions menu to begin product installation and open the Install Analysis Window Activate the OK button in the Install Analysis Window when the Status field displays a Ready m
17. Connector Information Connector Information This section includes pin usage information for the RJ 45 twisted pair connector Connectors on LAN adapters adhere to appropriate standards agreed upon by various standards bodies and are widely available Incorrectly wired or installed cabling is the most common cause of communications problems for local area networks HP recommends that you work with a qualified cable installer for assistance in your cabling requirements The unshielded twisted pair cables you use with the HP PB 10 100Base T X card must comply with the IEEE 802 3u 100Base T X standards in order to meet emissions requirements These standards support cabling up to 100 meters only HP PB 10 100Base T X Card Twisted Pair Connector There is only one connector on the card that is used for either 10Base T or 100Base T X operation The operating mode is determined by the setting of the hub or switch to which the card is connected Connector Pin Usage for 10 Mbit s Twisted Pair Connector Use unshielded twisted pair cables that comply with the IEEE 802 3 Type 10Base T standard Table B 1 IEEE 802 3 Type 10Base T Standard Pins Signal 1 transmit 2 transmit Appendix B 99 Figure B 3 Hardware Reference Information Connector Information Table B 1 IEEE 802 3 Type 10Base T Standard 3 receive 6 receive Available HP Cables e HP 92268A 4 meter with attached 8 pin conn
18. For example lanadmin After entering the utility enter the following lanadmin menu commands in sequence to show the status of the 10 100Base T X device with the NMID of 5 lan nmid 5 Chapter 1 Installing and Configuring 10 100Base TX 9000 Step 7 Verifying the Installation display To exit the utility enter quit Refer to appendix A for a description of the lanadmin display fields Chapter 1 33 Installing and Configuring 10 100Base TX 9000 What Happens During Card Initialization Sequence What Happens During Card Initialization Sequence Following is an overview of the initialization sequence for the HPPB 10 100Base T X card Initialization of an HP PB 10 100Base TX card happens during system bootup only and it is driven by the btlan1 driver for the card The card consists of two boards the motherboard and the daughter board Initialization is divided into two phases initialization of the motherboard and initialization of the daughterboard The initialization of each of these boards is further divided into the initialization of each of the major programmable components on the boards Initialization consists of the following sequential tasks identification of a component resetting a component if applicable and configuration Two LEDs on the card are related to the proper installation and functioning of the card the Power and Test LEDs None of the components on either of the boards is identifiable if the power
19. Known Problems and Workarounds a switch that is autonegotiating the HP PB card will autonegotiate with the device to mutually determine the highest possible speed and duplex settings between them If the HP PB 10 100BaseT X 9000 card is connected to a devicethat does not support autonegotiation or a device that has autonegotiation disabled the HP PB card will autosense the speed of thelink and s amp itsdf accordingly The duplex mode of the card will be set to half duplex in this case f you want the card to operate in full duplex mode you have to set it using the method described in Manual Speed and Duplex Mode Configuration TheHP PB 10 100Base T X card will sense when the connection between itself and a hub or switch on the other end of a link has been broken If a connection is made to another or the same device the autonegotiation and autosensing process will be done again automatically Autonegotiation and autosensing are also done whenever the interface is reset Known Problems and Workarounds If your switch supports autonegoti ation you should not normally need to set the duplex mode or the speed of the HP PB 10 100Base T X card Optionally you can set the full or half duplex mode of the card by using the lanadmin X mode ppa nmid command as explained in Manual Speed and Duplex Mode Configuration in this Release Note You cannot set the mode of the card in SAM the field in SAM that contains the setting f
20. Loopback FAILED Loopback FAILED Loopback Address has bad Not an individual FAILED format address Choose a different remote host re execute linkloop Correct the link address parameter linkloo successful Check remote host s connectivity to 100Base TX Chapter 4 77 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 7 Procedures A 78 Execute linkloop to remote host Enter the PPA NMID of your 10 100B ase T X card and link level address station address of the remote host in hexadecimal form preceded by Ox Execute lanscan 1M on the local system to find the PPA NMID and obtain the link level address station address of the remote host For more information on linkloop refer to the linkloop 1M online man page linkloop successful f the test was successful go to flowchart 1 to verify that the problem is solved Network connectivity is o k through the Link Layer OSI Layer 2 If not successful note which error was returned and continue with this flowchart Loopback failed Address has bad format The link level address is not correct Goto F Loopback failed Not an individual address The link level address is not correct The first hexadecimal digit has its high order bit set if the value is equal to or greater than 8 it is set This means it is a multicast or broadcast address which is not allowed The address must be unique to one
21. N Interface Diagnostic Select the PPA NMID and enter the 10 100B ase T X NMID You can use the lanscan command to find the current PPA NMID for 10 100B ase TX The PPA NMID you enter becomes the current device to be tested Reset the card according to Steps D through G in Flowchart 4 Using the reset command in lanadmin re executes the LAN card self test Reset successful The reset is successful if no errors are displayed as a result of the reset command If the self test was successful the problem may be that you are not connected to the 10 100Base TX network Correct the problem and verify the resolution by continuing with flowchart 1 Otherwise go to flowchart 4A 69 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 4A Configuration Test Figure 4 6 Execute netfmt Check causes and actions on display in the formatted log output Problem solved Call HP 70 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 4A Procedures A Chapter 4 Execute netfmt Use the ndfmt command to view log data error and disaster messages An example netfmt command is shown below netfmt v f var adm nettl LOGOO more Extend the search to LOGO1 as information may have rolled overflowed into this file from LOGOO Check causes and actions on display in the formatted log output U se the time stamp to find the proper logs Ensure that y
22. Status On link established 10 or 100 Mbit s Refer to the following picture to see how the LEDs indicate a 10 or 100 Mbit s fault condition Note that if either the Link Status LED is OFF or 96 Appendix B NOTE Figure B 2 Hardware Reference Information Basic Troubleshooting Tips if the Test LED is ON this indicates a fault The possible causes of a fault condition could be e Defective cable e Cable not connected to active hub or switch e Defective card If the Link LED is ON and the Test LED is OFF and therestill is a fault at the HP UX command line type dmesg and view the output on your screen to see if any error messages exist LED Display Indicating Fault Conditions for 10 or 100 Mbit s Card e LED ON o LED OFF Power 6e Test LED ON RJ 45 Connector TX gt gt O ov 100 Mbit s Indicator ON eo 10 Mbit s Indicator ON for 10Mbit s Activity OFF 00 Link Status LED OFF 10 or 100 Mbit s Appendix B 97 Hardware Reference Information Meaning of LEDs Meaning of LEDs Following is a summary of the purpose of the front panel LEDs If this LED is ON It means this Power The card s power is on Test The card has not passed its initialization sequence 10 Operating at 10 Mbit s 100 Operating at 100 Mbit s Link Link established with hub or switch Activity Data transmitted received 98 Appendix B CAUTION Hardware Reference Information
23. Using HP PB 10 100Base T X 9000 HP 9000 Networking GQ HEWLETT PACKARD Manufacturing Part Number J 2760 90017 E0699 U S A Copyright 1999 Hewlett Packard Company Legal Notices The information in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this manual including but not limited to theimplied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be held liable for errors contained herein or direct indirect special incidental or consequential damages in connection with the furnishing performance or use of this material Werranty A copy of the specific warranty terms applicable to your Hewlett Packard product and replacement parts can be obtained from your local Sales and Service Office Restricted Rights Legend Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 for DOD agencies and subparagraphs c 1 and c 2 of the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 for other agencies HEWLETT PACKARD COMPANY 3000 Hanover Street Palo Alto California 94304 U S A Use of this manual and flexible disk s or tape cartridge s supplied for this pack is restricted to this product only Additional copies of the programs may be mad
24. a ane Geeta 44 Logging MesSageS 0 0 c eect ete 45 Manual Installation and Configuration 000005 47 Contacting Your HP Representative 0 0 cee eee ee 48 Troubleshooting 10 100Base T X 9000 Troubleshooting OverVieW 6 0 eee 53 Diagnostic Flowcharts 00 0000 cece tees 56 Flowchart 1 Network Level Loopback Test 0 0 5 58 Flowchart 2a 10 100Base T X Connections LED Test 62 Flowchart 3 Configuration Test 0000 e eee eee eee 64 Flowchart 4 Configuration Test 0 000 eee eee eee 68 Flowchart 4 Procedures 0 0 0 cece tee 69 Flowchart 4A Configuration Test 000 c eee eee eee 70 Flowchart 4A Procedures 0c e eee tees 71 Flowchart 5 Configuration Test 000 e eee eee eee 72 Flowchart 5 Procedures 0 0 6 cece tee 73 Flowchart 6 Network Level Loopback Test 2 0 5 75 Flowchart Procedures 0 0 c cect eee 76 Flowchart 7 Link Level Loopback Test 0 0 000000 77 Flowchart 7 Procedures ssasaau aaaea 78 Flowchart 8 Transport Level Loopback Test using ARPA 80 Flowchart 8 Procedures 0 0 cette ee 81 Flowchart 9 Bridge Gateway Loopback Test 4 82 Flowchart 9 Procedures 0 eee 83 Contents 10 100Base TX Interface Card Statistics REC 1273S MEB is saume ayer a a day arte gettin We Reais Maced ab Dann hore 87 RFC
25. and station address of each system connected with the HP system Illustrate as clearly as possible the context of any message s Prepare copies of information displayed at the system console and user terminal e Obtain the version update and fix information for all software To check the 10 100Base T X version number execute what vmunix and look for the keyword vtlan1 To check the version of your kernel execute uname r This allows HP to determine if the problem is already known and if the correct software is installed at your site e Prepare copies of the e amp c hosts and etc rcconfig d netconf files e Execute the dmesg command and record messages about the status of the 10 100Base T X card e Execute the lanscan v command and record the output e Execute the display command of the lanadmin diagnostic on the 10 100B ase TX interface and record the output e Record the troubleshooting flowchart number and step number where you are unable to resolve the problem e Record all error messages and numbers that appear at the user terminal and the system console 48 Chapter 3 100Base TX Resources Contacting Your HP Representative e Save all network log files Make sure that ERROR and DISASTER log classes are enabled when log files are collected Prepare the formatted output and a copy of the log file for your HP representative to further analyze e Preparea listing of the HP UX I O configuration you are usin
26. ation as part of a disaster recovery plan Version number of the operating system installed on each node Appendix A 93 10 100Base TX Interface Card Statistics Create a Record or Map of Your Internetwork 94 Appendix A Hardware Reference Information This appendix contains information about the card LEDs cabling specifications and card specifications 95 Hardware Reference Information Basic Troubleshooting Tips Basic Troubleshooting Tips Listed below are some tips on troubleshooting common hardware problems Refer to this information when you are trying to identify 10 1L00Base T X hardware problems e Check the network cables Make sure the network cable connections are secure and that the cables are not damaged If you find any connections that are loose or cables that are damaged fix the problem and then see if your computer can communicate on the network e Check the LEDs The six LEDs on the LAN card bulkhead can be used to help identify the problem Figures 3 through 7 will help you to interpret the LED display Refer to the figure below to interpret the LEDs on the front of the card Figure B 1 LED Display for 10 or 100 Mbit s Normal Operation e LED ON o LED OFF Power RJ 45 Connector TX 100 Mbit s Indicator Activity On Data transmitted received e0 h lt eo ee j lt a Test On fail Off pass green taq 10 Mbit s Indicator On for 10Mbit s j q Link
27. ative for help Add route table entry Using route add a route table entry for that host Refer to the route 1M online man page for more details Start again with flowchart 1 59 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 2 10 100Base T X Connections LE D Test Figure 4 2 Check card installation Reset card Call HP if problem persists yes Test LED ON Check card installation Reset card Call HP if problem persists Test Error Message on Screen dmesg ouput Check status of 10 100 Link and Activity LEDs Check connection to hub or switch Ensure hub switch is 10Base T or 100Base TX Reset card 60 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 2 Procedures A Chapter 4 Check Test LE D Check the on off pattern of the three LEDs on the hardware card and makea note of it Refer tothe LED matrix at the beginning of this chapter for interpretation of the LED patterns Test LED ON If Test LED is ON type the dmesg command and look for an error message Go to step C If Test LED is OFF go to step D Check card installation Reset card according to Steps D through G in Flowchart 4 If problem persists Call HP Go back to flowchart 1 Check Power outlet Ensure the power cord is plugged in toa live outlet Test LED OFF At the HP UX prompt type the dmesg command and look for an error m
28. ception which can be determined by unplugging the power cord from the equipment try these measures Re orient the receiving antenna Relocate the equipment with respect to the receiver Plug the equipment and receiver into different branch circuits Consult your dealer or an experienced technician for additional suggestions Canada Warning This Class A digital apparatus meets all requirements of the Canadian I nterference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du r glement sur le mat riel brouilleur du Canada Appendix C 107 Hardware Regulatory Statements VCCI Japan VCCI J apan This equipment complies with the Class A category for information technology equipment based on the rules of Voluntary Control Council for Interference by Information Technology Equipment When used in a residential area radio interference may be caused In this case the user may be required to take appropriate corrective actions CORE HRORRESERES AT Ralhies VCC OFF EOD AARHRARE CT COREERRRM RAT OLER PEC NSRCTCOMBV ET COMA RAMMIGHR ERT BE IERENG EMBY ET EMI Statement European Community NOTE This is a dass A product In a domestic environment this product may cause radio interference in which case you may be required to take adequate measures 108 Appendix C Glossary 10Base T A 10 Mbit s communication method specified in the IEEE 802 3u 1995 standar
29. ch when AND d with an internet address determines a subnetwork address When the internet address is AND d with the subnet mask the ones in the host portion of the subnet mask will overwrite the corresponding bits of the host portion of the internet address resulting in the subnet address Refer to the Installing and Administering LAN 9000 Software manual for detailed information about subnet masks Switch A network interconnection device that allows multiple connected senders and receivers to communicate simultaneously in contrast toa hub repeater where only one device can send at a time Some switches have fixed port speeds 10 112 Mbit s or 100 M bit s while others allow port speeds to be configured or autonegotiated Topology The physical and logical geometry governing placement of nodes in a computer network Also the layout of the transmission medium for a network UTP Unshielded Twisted Pair Cabling A data cable type consisting of pairs of wires twisted together without an electrically shielding jacket
30. d 100Base T A 100 Mbit s communication method specified in the IEEE 802 3u 1995 standard The official name for Fast Ethernet 100B ase T X A specific implementation of 100Base T designed to operate over Category 5 UTP cabling Alias Name of the interface that corresponds to a given Internet address on a system Refer to the network map in appendix B for example usage Autonegotiation A mechanism defined in IEEE 802 3u 1995 whereby devices sharing a link segment can exchange data and automatically configure themselves to operate at the highest capability mode shared between them The HP PB 10 100Base T X card supports autonegotiation Autosensing The ability of the HP PB 10 100Base T X card to detect a static speed of a hub or switch and automatically configure itself to operate accordingly This does not require the two way information exchange and negotation process of full autonegotiation CSMA CD Carrier sense multiple access with collision detection The media access method implemented in IEEE 802 3u 1995 Card Instance Number A number that uniquely identifies a device within a class A class of devices is a logical grouping of similar devices Destination Address A field in the message packet format identifying the end node s to which the packet is being sent DLPI Data Link Provider Interface An industry standard definition for message communications to STREAMS based network interface dr
31. e Creating a New Kernel in chapter 3 of the Installing and Administering LAN 9000 Software manual for instructions on how to edit stand system to create a new kernel Check hardware Verify that the network card is seated correctly and that it is operational Reboot the system Problem fixed If you have found the 10 100Base T X card problem stop If not start again with flowchart 1 67 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 4 Configuration Test Figure 4 5 A Execute netfmt a Check causes and actions on display in the formatted log output Select LAN from Menu Select PPA NMID and enter it Reset card Reset successful 68 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 4 Procedures A Chapter 4 Execute netfmt Use the netfmt command to view log data error and disaster messages An example command is shown below netfmt v f var adm nettl LOGOO more Check causes and actions on display in the formatted log output Use the time stamp to find the proper logs Ensure that you are looking at the 10 100B ase T X information Problem solved If yes go to flowchart 1 If not continue with step D Execute lanadmin Run lanadmin 1M For a complete description of this command refer to the lanadmin 1M on line manual page Select LAN from Menu Select lan from the menu to enter LA
32. e HP PB 10 100B ase T X 9000 card Server PHNE_17113 a patch for lanadmin changes on HP UX 11 x versions PHNE_17000 a patch for lanadmin changes on HP UX 10 20 versions PHCO_17631 a SAM patch for HP UX 11 0 Based servers PHCO_17871 a SAM patch for HP UX 10 20 Based servers Workstation PHNE_17113 a patch for lanadmin changes on HP UX 11 x versions PHNE_16999 a patch for lanadmin changes on HP UX 10 20 versions PHCO_17871 a patch for SAM to support HP UX 10 20 workstation Based versions of HP PB 10 100Base T X 9000 The patch numbers listed above are current as of this release note Please contact the Worldwide Enterprise Response Center if you need to ensure that you have the latest patches Chapter 1 11 Installing and Configuring 10 100Base TX 9000 Compatibility and Installation Requirements Compatibility and Installation Requirements Following are the compatibility requirements of the HP PB 10 100B ase T X 9000 12 The HP PB 10 1L00Base T X 9000 card supports autonegotiation and autosensing You should not normally need to manually configure the speed autonegotiation or duplex modeof the card If your switch does not support autonegotiation but is set to full duplex mode there may be a mismatch between the card and the switch because the card defaults to half duplex for switches that do not support autonegoti ation You can determine what the card is set to using lanadmin x and reset it
33. e for security and back up purposes only Resale of the programs in their present form or with alterations is expressly prohibited Copyright Notices copyright 1983 99 Hewlett Packard Company all rights reserved Reproduction adaptation or translation of this document without prior written permission is prohibited except as allowed under the copyright laws copyright 1979 1980 1983 1985 93 Regents of the University of California This software is based in part on the Fourth Berkeley Software Distribution under license from the Regents of the University of California copyright 1980 1984 1986 Novell Inc copyright 1986 1992 Sun Microsystems Inc copyright 1985 86 1988 Massachusetts Institute of Technology copyright 1989 93 The Open Software Foundation Inc copyright 1986 Digital Equipment Corporation copyright 1990 Motorola Inc copyright 1990 1991 1992 Cornell University copyright 1989 1991 The University of Maryland copyright 1988 Carnegie Mellon University Trademark Notices UNIX is a registered trademark of The Open Group X Window System is a trademark of the Massachusetts Institute of Technology MS DOS and Microsoft are U S registered trademarks of Microsoft Corporation OSF Motif is a trademark of the Open Software Foundation Inc in the U S and other countries Contents Installing and Configuring 10 100B ase T X 9000 IEF OGUCEION i 224 2 6 204 808 ayant hehe
34. e gateway Configure interface up Execute ifconfig on each interface to bring it up Start again with flowchart 1 Using flowchart 1 test all network interfaces on the 83 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts gateway 84 Chapter 4 10 100B ase T X Interface Card Statistics This appendix contains descriptions of the RFC 1213 MIB II statistics fields for LAN interface cards which are displayed on the screen with the 85 10 100Base TX Interface Card Statistics display command in lanadmin LAN Interface Test M ode A description of each field follows the display LAN INTERFACE STATUS DISPLAY Tue Network Management ID Description 10 100Base TX Half Duplex Hw Rev 0 Type value MTU Size Speed Station Address Administration Status value Operation Status value Last Change Inbound Octets Inbound Unicast Packets Inbound Non Unicast Packets Inbound Discards Inbound Errors Inbound Unknown Protocols Outbound Octets Outbound Unicast Packets Outbound Non Unicast Packets Outbound Discards Outbound Errors Outbound Queue Length Specific Fl Index Alignment FCS Single Collision Frames ultiple Collision Frames Deferred Transmissions Late Collisions Excessive Collisions Errors Errors Internal MAC Transmit Errors Carrier Sense Errors Frames Too Long Internal MAC Receive Errors 86 thernet like Statistics
35. e remote connectivity using SAM It contains the following sections 35 Configuring Network Connectivity Using SAM e Step 1 Configuring Network Connectivity e Step 2 Deleting a Default Gateway Optional 36 Chapter 2 Configuring Network Connectivity Using SAM Step 1 Configuring Network Connectivity Step 1 Configuring Network Connectivity Your system may not be able to communicate with other systems for example PCs workstations servers etc until you configure system to system connections by adding an entry in hosts for the remote system You can use SAM to do this automatically by completing the following steps 1 At the HP UX prompt type sam 2 Double click Networking and Communications at the SAM main window 3 Double click Internet Addresses to enable your system to communicate with other systems using the TCP IP protocol SAM displays the remote system names and Internet addresses that are already configured 4 Choose Add from the Actions menu to open the Add Internet Address window to add the internet address and system name of a remote system UsetheSAM online help system for information about adding remote system connections a Enter the Internet address for the remote system Upon exiting the Internet Address field SAM checks to make sure you have entered a valid P lnternet address SAM also determines if a gateway is required for the connection see step Ac b Enter the remot
36. e system name Upon exiting the Remote System Name field SAM checks to make sure that connectivity has not already been configured for this system If it has SAM displays an error message c Optionally choose Add Aliases to open the Add Aliases window if you want to configure aliases for a remote system You can modify or remove alias names for a remote system on this menu Activate the OK button to perform the task and return to the Add Chapter 2 37 NOTE Configuring Network Connectivity Using SAM Step 1 Configuring Network Connectivity Internet Addresses window Proceed to step 5 if a gateway is not required for this remote connection SAM displays fields for entering gateway information if a gateway is required for this remote system connection Use the SAM online help system for information about gateways 5 Activate the OK button to enable your system to communicate with this system and return to the System to System Connectivity object list SAM updates the object list to include the remote system you configured You can modify or remove remote systems and modify default gateways by highlighting the Remote System Name from the object list and choosing Modify Remove or Modify Default Gateway from the Actions 6 Choose Exit from the File menu 7 At the Networking Communications window choose Exit SAM from the File menu to leave SAM Verify remote system configuration a Vie
37. ectors e HP92268B 8 meter with attached 8 pin connectors e HP 92268C 16 meter with attached 8 pin connectors e HP 92268D 32 meter with attached 8 pin connectors e HP 92268N 300 meter no connectors supplied Connector Pin Usage for 100 Mbit s Twisted Pair Connector Use Category 5 unshielded twisted pair cables that comply with the IEEE 802 3u 100Base T X standard 100 Appendix B Hardware Reference Information Connector Information Table B 2 IEEE 802 3 Type 10Base T Standard Pins Signal TX End Node p TX 1 TX 1 RX 1 RX 1 Unused Unused Unused Unused o nuja AJA o Available HP Cables HP 92268A 4 meter with attached 8 pin connectors HP92268B 8 meter with attached 8 pin connectors HP 92268C 16 meter with attached 8 pin connectors HP 92268D 32 meter with attached 8 pin connectors HP 92268N 300 meter no connectors supplied Cable Lengths The maximum length of the cable from the hub to each node for 100Base T X is 100 meters The cable must be category 5 UTP for 100Base T X operation For additional information on cable lengths and number of nodes supported by 10 100Base TX refer tothe IEEE 802 3u Specification and Fast Ethernet Dawn of a New Network by Howard W J ohnson published 1996 by Prentice Hall PTR Upper Saddle River New J ersey 07458 Phone 800 382 3419 The ISBN number is 0 13 352643 7 Appendix B 101 Hardware Reference Information HP PB 10 100Ba
38. eports the round trip time of communications between the local and remote hosts e route 1M adds and deletes entries to the network routing table e sam 1M configures networking software 42 Chapter 3 100Base TX Resources HP UX Manual Reference Pages e swinstall 1M loads software filesets onto H P U X based systems e swverify 1M verifies software installation Chapter 3 43 100Base TX Resources Error Messages Error Messages HP PB 10 100Base T X comes with an online message catalog that is used to report networking problems You must use the nett logging and tracing utility to display the probable cause and action for a message 44 Chapter 3 100Base TX Resources Logging Messages Logging Messages HP 100Base T X 9000 uses the nattl 1M logging and tracing facility supplied with HP UX You may access the logging and tracing utility using either the graphical user interface GUI version or the command line interface Features of the GUI version which are now a part of your HP 9000 system include e An interface which guides you through logging and tracing tasks e An interface which allows you to create and format reports e The capability to collect logging and tracing subsystem specific information e Report screens which are updated instantaneously with current logging and tracing information by the subsystem e Context sensitive on line help To access the GUI version of the logging and tracing ut
39. essage Activate the Yes button at the Confirmation Window to confirm that you want to install the software swinstall displays the Install Window View the Install Window to read processing data while the software is being installed When the Status field indicates Ready and the Note Window opens swinstall loads the fileset runs the control scripts for the fileset and builds the kernel Estimated time for processing 3 to 5 minutes 10 Activate the OK button on the Note Window to reboot the system 22 The user interface disappears and the system reboots Chapter 1 Installing and Configuring 10 100Base TX 9000 Step 2 Loading 10 100Base TX Software 11 When the system reboots check that the swinstall log filein tail var adm sw swagent log to make sure the installation was successful Use the tail command to locate the 10 100Base T X software 12 Go to the next section Access the System Card Bay Chapter 1 23 NOTE NOTE Installing and Configuring 10 100Base TX 9000 Step 3 Access the System Card Bay Step 3 Access the System Card Bay The HP PB 10 100Base TX card is not for use on a personal computer PC If you installed the card before you installed the software execute shutdown no h option and proceed to Step 5 Attach the System tothe Network Follow the steps below to prepare the system for installation of 10 100Base T X hardware Refer to the documentation for your s
40. essage Does the dmesg output show an error message from btlan1 If not goto step G Check card installation If dmesg reported an error message from btlan1 reset card according to Steps D through G in Flowchart 4 If problem persists call HP Go back to flowchart 1 Check status of 10 100 Link and Activity LEDs Link LED OFF If it is off proceed to step If Link LED ON proceed to flowchart 2a If Link LED OFF check connection to hub or switch Ensure hub or switch is 10Base T or 100Base T X Reset card according to Steps D through G in Flowchart 4 Go back to flowchart 1 61 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 2a 10 100Base T X Connections LED Test Figure 4 3 Check connection to hub Is either or switch 10 Mbit or 100 Mbit LED ON Reset card Set attached hub or switch Does link speed match to correct speed what you expect Reset card yes Check duplex mode on switch Same mode Set attached switch to correct speed and duplex mode Reset card Does Activity LED come on during test 62 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 2a Procedures Chapter 4 Either 10 Mbit or 100 Mbit LED ON If yes goto step K If either 10 Mbit or 100 Mbit LED OFF check connection to hub or switch Reset card according to Steps D through G in Flowchart 4 Go back to flowchart 1 Does Link
41. face to be configured the entries in the hpBasetconf file to permanently configure this interface to full duplex mode across system reboots would be HP BaseT INTERFACE NAME 0 lan3 HP BaseT SPEED 0O 10FD 100FD auto_on If there were a second 10 100Base T X interface with the name of 1an4 on the system whose duplex mode were also to be permanently configured to full duplex the additional entries in the hpBasetconf file would be HP BaseT_ INTERFACE NAME 1 lan4 HP BaseT SPEED 1 10FD 100FD auto_on To determine the current duplex mode of the card use the x option of the lanadmin command as explained earlier Chapter 1 15 Installing and Configuring 10 100Base TX 9000 Compatibility and Installation Requirements Autonegotiation and Autosensing Autonegotiation is a mechanism defined in the IEEE 802 3u specification whereby devices sharing a link segment can exchange information and automatically configure themselves to operate at the highest capability mode shared between them Autonegotiation is likea rotary switch that automatically switches tothe correct technology such as 10Base T or 100Base TX or between half and full duplex modes Once the highest performance common mode is determined auto negotiation passes control of the link to the appropriate technology sets the appropriate duplex mode and then becomes transparent until the link is broken Following is the IEEE 802 3u defined hierarchy for resolving m
42. fer space Inbound Errors The number of inbound packets that contained errors preventing them from being deliverable toa higher layer protocol Inbound Unknown Protocols The number of packets received via the interface which were discarded because of an unknown or unsupported protocol Outbound Octets The total number of octets transmitted out of the interface including framing characters Outbound Unicast Packets The total number of packets that higher level protocols requested be transmitted to a subnetwork unicast address including those that were discarded or not sent Outbound Non Unicast Packets The total number of packets that higher level protocols requested be transmitted to a non unicast a subnetwork broadcast or subnetwork multicast address including those that were discarded or not sent Outbound Discards The number of outbound packets that were discarded even though no errors had been detected to prevent their being transmitted One possible reason for discarding such a packet could be to free up buffer Appendix A 89 10 100Base TX Interface Card Statistics RFC 1213 MIB Il space Outbound Errors The number of outbound packets that could not be transmitted because of errors Outbound Queue Length The length of the output packet queue in packets 90 Appendix A 10 100Base TX Interface Card Statistics RFC 1284 Ethernet Like Interface Statistics RFC 1284 Ethernet Like Interface Stati
43. g for your HP representative to further analyze Use the ioscan 1M command to help collect this information e Try to determine the general area within the software where you think the problem exists Refer to the appropriate reference manual and follow the guidelines on gathering information for that product e Document your interim or workaround solution The cause of the problem can sometimes be found by comparing the circumstances in which it occurs with the circumstances in which it does not occur e Create copies of any Internet or 10 100Base T X 9000 link trace files that were active when the problem occurred for your HP representative to further analyze e Inthe event of a system failure a full memory dump must be taken Use the HP UX utility savecore 1M to save a core dump Send the output to your HP representative Chapter 3 49 100Base TX Resources Contacting Your HP Representative 50 Chapter 3 Troubleshooting 10 100B ase T X 9000 This chapter provides guidelines for troubleshooting 10 100Base T X It contains the following sections 51 Troubleshooting 10 100Base TX 9000 e Troubleshooting Overview e Diagnostic Flowcharts 52 Chapter 4 NOTE Table 4 1 Troubleshooting 10 100Base TX 9000 Troubleshooting Overview Troubleshooting Overview 10 100Base T X problems can be caused by problems in a variety of hardware and software components The problem impacting your system may
44. hapter 1 Installing and Configuring 10 100Base TX 9000 Compatibility and Installation Requirements Manually configuring the speed or duplex setting of a switch port on some switches may disable that switch port from doing autonegotiation Verify that both the card and the switch port are operating in the same speed and duplex mode as desired If you use manual configuration to change the card to a different speed and duplex mode you may need to turn autonegotiation on first before the manual setting takes place Mismatches between the speed autonegotiation or duplex mode of the card and switch will cause incorrect operation Specific items for each installed 10 100Base T X interface card can be configured by creating an array of variables where each array index corresponds to one interface card refer to the existing contents of the hpBasetconf file for more detail For each 10 100Base T X interface card whose duplex mode is to be set entries of the following form must be made in the hpBasetconf file HP BaseT_ INTERFACE NAME n NameUnit HP_BaseT_SPEED n 10HD 10FD 100HD 100FD auto_on NameUnit is the name of the interface to be configured which can be determined from the output of the lanscan command n is the array index which should start at 0 but which itself bears no relation to specific interfaces For example if the name of the 10 100Base T X interface to configure as shown by lanscan is 1an3 and this is the only inter
45. hat can be transmitted through that interface This value does not include the LLC or MAC headers Network Interface A communication path through which messages can be sent and received A hardware network interface has a hardware device associated with it such as a LAN or FDDI card A software network interface does not include a hardware device for example the loopback interface For every IP address instance there must be one network interface configured Network Management Identifier NMI D A unique ID assigned by an HP UX 10 x based system for the network management of each network interface See also PPA Node Any point in a network where services are provided or communications channels are interconnected A node could be a workstation or a server processor Packet A sequence of binary digits that is transmitted as a unit in a computer network A packet usually contains control information plus data PPA Physical point of attachment for HP UX 11 x based systems Protocol A specification for coding messages exchanged between two communications processes 111 RJ 45 Thename for the connector type used with UTP cabling Subnetwork Small discrete physical networks connected via gateways which share the same network address space Refer to the Installing and Administering LAN 9000 Software manual for detailed information about subnetworks and subnet addressing Subnet mask A 32 bit mask whi
46. if necessary using lanadmin X See Manual Speed and Duplex Mode Configuration for details Both full and half duplex modes are supported Ensure that your hub or switch is set to the desired duplex mode The HP PB 10 100Base T X 9000 LAN software is for use with only the following protocols TCP IP UDP IP ARPA NFS and Advanced Server 9000 Chapter 1 Installing and Configuring 10 100Base TX 9000 Compatibility and Installation Requirements Manual Speed and Duplex Mode Configuration Because the HP PB 10 100Base T X 9000 card supports autonegotiation you should not normally need to manually set the duplex mode Sometimes you may need to manually set the duplex mode of the card for example if the switch is operating at full duplex but does not autonegotiate Because the card defaults to half duplex when autonegotiation is turned off this could cause a mismatch between the card and switch at either 10 or100 M bits s To fix this use the lanadmin X command as described later in this section The CSMA CD media access method used in IEEE 802 3u 1995 is inherently a half duplex mechanism That is at any one time there can be only one sender of data on the link segment It is not possible for devices on either end of the link segment to transmit simultaneously Since Category 5 UTP contains multiple pairs of wires it is possible to have devices on both ends of a link segment sending data to each other simultaneously This
47. ility run the command netladm See the natladm 1M man page for information on using the GUI version or thenettl 1M manual man page for information on using the command line interface Listed below are some example commands using the command line interface e Toexamine the log file with cause and action descriptions netfmt v f var adm nett1 LoGo00 more The v option enables the reporting of available cause and action descriptions for each log message A sample 10 100Base T X log message using the v option is shown below xKkKKKKKITOO Mb s LAN 9000 Networking wR KK KR KK KR KK Fri Aug 30 PDT 1996 15 08 07 091398 DISASTER Subsys LAN100 Loc 00000 lt 6011 gt HPPB 10 100Base T driver detected bad cable Chapter 3 45 100Base TX Resources Logging Messages connection between the adapter in slot 2 and the hub or switch To examine just the log messages in the log file net fmt f var adm nettl1 LOG00 To check network logging and tracing status nettl status To start 10 100Base TX tracing to the file tmp tracefileT RCO neti 1m adds the TRCO postfix for you nettl traceon all entity LAN100 file tmp tracefile To stop 100Base TX tracing nettl traceoff entity LAN100 To format the 10 100Base T X trace file into the file tmp traceout netfmt f tmp tracefile TRCO gt tmp traceout Refer to the netfmt 1M man page for further information about this card and how to create a f
48. ilter for trace formatting 46 Chapter3 100Base TX Resources Manual Installation and Configuration Manual Installation and Configuration If you want to manually install and configure your 10 100Base T X 9000 product refer to the detailed instructions in the Installing and Administering LAN 9000 Software manual You may need some of the following 10 100B ase T X 9000 specific information when you follow those steps e HP 9000 HP PB driver keyword btlan1 e Thedriver for the HP PB 10 100Base T X card has a floating major number that is a major number assigned dynamically by the operating system Chapter 3 47 100Base TX Resources Contacting Your HP Representative Contacting Your HP Representative If you have no service contract with HP you may follow the procedure described below but you will be billed accordingly for time and materials If you havea service contract with HP document the problem as a Service Request SR and forward it to your HP representative Include the following information where applicable e A characterization of the problem Describe the events leading up to and including the problem Attempt to describe the source and symptoms of the problem Your characterization should include HP UX commands communication subsystem commands job streams result codes and messages and data that can reproduce the problem You should also provide a network map with the host name IP Internet address
49. is known as full duplex operation While the details of full duplex operation are not currently defined by IEEE 802 3u 1995 full duplex mode essentially involves turning off the CSMA CD access method which is the foundation of IEEE 802 3 the autonegoti ation mechanism defined in IEEE 802 3u 1995 allows devices to advertise and configure themselves to operate in a full duplex mode which is essentially vendor specific Devices that do not support autonegotiation can sometimes be manually configured to operate in full duplex mode Full duplex mode is most commonly found in and indeed only makes sense for switches rather than hubs It may be found in either 10 Mbit s or 100 Mbit s switch devices F ull duplex mode may provide a throughput advantage under some circumstances the degree of the advantage is application dependent The HP PB 10 100Base TX card supports both half and full duplex operation Ensure that the speed duplex mode and autonegotiation of the associated switch are configure the same as on the HP PB 10 100Base T X card If the switch supports autonegotiation on the ports connected to the cards this should be enabled as explained in the section in this release note called Autonegotiation and Autosensing Chapier 1 13 Installing and Configuring 10 100Base TX 9000 Compatibility and Installation Requirements To list the current speed and duplex mode of the HP PB 10 100B ase T X 9000 card use the x option NOTE
50. ivers Ethernet A 10 Mbit s LAN developed by Digital Equipment Corporation Intel and Xerox Corporation upon which the IEEE 802 3 network is based Fast Ethernet A commonly used name applied to 100Base T 109 Full Duplex Mode A mode of media utilization whereby data can flow in both directions simultaneously across the multiple wire pairs of a physical link While full duplex operation is not defined per sein the IEEE 802 3u 1995 specification the specification does define a mechanism for this mode to be autonegotiated between devices on each end of a link Full duplex mode is typically found on switches The HP PB 10 100Base T X card supports both full and half duplex communications Half Duplex Mode The media utilization mode of IEEE 802 3u 1995 networks whereby data can flow in only one direction at a time across the multiple wire pairs of a physical link Hardware Path An identifier assigned by the system according to the physical location slot of the card in the hardware backplane On Series 800 systems the I O subsystem identifies each LAN card by its hardware path Hostname Name of system on the network Refer to the network map in appendix B for example usage 110 Hub A network interconnection device that allows multiple devices to share a single logical link segment Hubs are generally either 10 Mbit s or 100 Mbit s devices Use either a 10Base T or 100Base T X hub with the HP PB 10
51. le are used one wire pair is for receiving data and one wire pair is for transmitting data The same card port that supports 100Base T X operation can also support 10Base T operation IE EE 802 3u 100Base T X LANs have topologies very similar to 1OBase T LANs however certain aspects of the topology such as the maximum permitted cable lengths are more stringent for 1OOBase T X than for 10Base T The category 5 UTP cable used in 100Base T X networks between devices such as an HP computer and a 100Base TX hub must be less than 100 meters long For moreinformation on network topologies and associated specifications for 100Base TX networking refer to the IEEE 802 3u specification Also a useful practical reference is Fast Ethernet Dawn of a New Network by Howard W J ohnson published 1996 by Prentice Hall PTR Upper Saddle River New J ersey 07458 Phone 800 382 3419 The ISBN number is 0 13 352643 7 Announcements There are no changes in the way the HP PB 10 100Base T X 9000 LAN card works for this release As of J une 1999 the product has a new product number A3495A This release supports the ability to change speed and duplex mode in the System Admin Manager SAM This release also provides upport for MTU size setting resetting using lanadmin m M R 10 Chapter 1 Installing and Configuring 10 100Base TX 9000 Required and Optional Patches Required and Optional Patches The following patches are required in order to use th
52. led information B Is your interface displayed lanscan shows information about every LAN card in the system backplane The Hardware Path of one of the entries should correspond to the HP PB 10 100Base T X card slot multiplied times 4 For example a hardware path of 32 corresponds to an HP PB 10 100Base T X card in slot 8 C Hardware up T he hardware state is operational if up is displayed for the 10 100Base T X card under the Hardware State heading If it is continue to flowchart 5 If not goto D D Run ioscan ioscan will scan the system hardware and list the results If you execute ioscan f output similar to the following will be displayed Chapter 4 65 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Class I H W Path Driver S W State H W Type Description be 0 root CLAIMED BUS_NEXUS be 1 8 ccio CLAIMED BUS_NEXUS I O Adapter be 2 10 ccio CLAIMED BUS_NEXUS I O Adapter ext_bus 0 10 0 c720 CLAIMED INTERFACE GSC built in Fast Wide SCSI Interface target 0 10 0 5 tgt CLAIMED DEVICE disk O 10 0 5 0 sdisk CLAIMED DEVICE SEAGATE ST31230W target 1 10 0 6 tgt CLAIMED DEVICE disk 1 10 0 6 0 sdisk CLAIMED DEVICE SEAGATE ST31230W be 3 10 4 be CLAIMED BUS_NEXUS Bus Converter tty O 1
53. n for shipment Include the part number of the item and date code Pack the item in the original factory packaging material if available or a suitable substitute Provide antistatic protection to applicable components or assemblies Appendix B 103 Hardware Reference Information HP PB 10 100Base TX Card 104 Appendix B Hardware Regulatory Statements Following are hardware regulatory statements for the HP PB 10 100B ase T X 9000 card for use in theU nited States J apan and the 105 Hardware Regulatory Statements European community 106 Appendix C WARNING Hardware Regulatory Statements FCC Statement For U S A FCC Statement For U S A Federal Communications Commission Radio Frequency Interference Statement This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instruction manual it may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference If this equipment causes interference to radio re
54. or full duplex is ignored it may show the MAC address of the card but cannot be used for configuration Chapter 1 17 Installing and Configuring 10 100Base TX 9000 What Manuals are Available What Manuals are Available The following documents summarize installation configuration verification and troubleshooting of the HP PB 10 100Base T X 9000 LAN link e HP PB 10 100BaseT X 9000 Quick Installation e Using HP PB 10 100Base T X 9000 Available on Instant Information CDROM or www docs hp com Software Availability in Native Languages The commands used with this product are the ones supported by the Native Language Support Catalog of HP UX 18 Chapter 1 NOTE NOTE Installing and Configuring 10 100Base TX 9000 Overview of Installation Steps Overview of Installation Steps The HP 9000 10 100Base T X 9000 Quick Installation guide lists the steps required to install your 10 100Base T X 9000 hardware and software The quick installation guide refers you to complete descriptions of the software installation steps in this manual Usethe quick installation guide as your primary reference to installation and configuration procedures This chapter describes the procedures to load 10 100Base T X software and hardware onto your system It contains the following sections e Step 1 Check the 10 100Base T X Installation Prerequisites e Step 2 Load the 10 100Base T X Software e Step 3 Access the system Card Bay
55. originatein another part of the 10 100Base T X network As with any troubleshooting a systematic approach is helpful The following two tables and the following flowcharts provide a logical sequence of steps to follow when troubleshooting 10 100B ase T X 9000 Using the diagnostic flowcharts provided in this chapter identify whether the problem is with 10 100Base T X 9000 or any of the connections to the hub or switch or whether it is in some other part of the network verify your assumptions and if it is limited to 10 100B ase T X 9000 software or hardware correct the problem To quickly isolate and diagnose 10 100Base T X 9000 problems follow the steps in the troubleshooting flowcharts beginning with Flowchart 1 and stay with the flowcharts until the problems are resolved Continue sequentially through flowcharts 2 3 4 5 6 and 7 referring back to flowchart 1 ping until you have corrected the problems If you cannot solve the problem on your own contact your HP representative Use the guidelines at the end of chapter 3 to help you effectively communicate what is wrong T he 10 100Base T X product uses diagnostic tools compatible with the HP LAN 9000 Link product Troubleshooting Information Symptom Corrective Action The system does not recognize the Ensure that the card is seated in the card the HP PB Test LED is off system backplane Check for boot time error messages by typing the dmesg command at the HP UX prompt
56. ou are looking at the 10 100B ase T X information Problem solved f yes go to flowchart 1 If not contact your HP representative 71 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 5 Configuration Test Figure 4 7 Q Ay Execute ifconfig lt interface gt lt IP address gt up Execute ifconfig lt interface gt ifconfig successful Are x flags correct Correct ifconfig flag settings ifconfig ain Any error messages returned no Call HP Correct problem according to the message received Add ifconfig command to letc rc config d netconf 72 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 5 Procedures A Chapter 4 Execute ifconfig lt interface gt 4P address gt up Execute ifconfig on the interface you want to configure in order to ensure that the interface is enabled For example to configure the 10 100Base T X interface lan1 enter ifconfig lanl 192 6 1 17 up For more examples of the ifconfig command refer to the ifconfig 1M online man page Execute ifconfig lt interface gt E xecute ifconfig without the up parameter again on the interface you want to test to check the flag setting for the up parameter For example to check the 10 100Base T X interface lan1 enter ifconfig lanl ifconfig successful ifconfig is successful if the output sh
57. oubleshooting 10 100Base TX you may need to refer to any of the following online manual reference pages man pages for useful HP UX operating system or 10 100Base T X commands To display a man page type the following at the system prompt man lt command name gt For example man arp e arp 1M displays and modifies the nternet to station address mapping tables used by the Address Resolution Protocol e hosts 4 is a database that contains a single line entry for each host name entry e ifconfig 1M assigns an address to a network interface and configures and displays network parameters e ioscan 1M scans system hardware usable I O system devices or kernel I O system data structures as appropriate and lists the results e lanadmin 1M resets or reports the status of the LAN card e lanconfig 1M sets resets the packet encapsulation method for a network interface Applicable only to HP UX 10 20 or earlier e lanscan 1M displays information about LAN cards that are successfully bound to the system e linkloop 1M verifies network connectivity through the Data Link Layer OSI Layer 2 netfmt 1M formats common tracing and logging binary files e netstat 1 provides network statistics and information about network connections e nettl 1M logs network events and traces packets as they enter and exit the 10 100Base T X driver e ping 1M verifies network connectivity through the Network Layer OSI Layer 3 and r
58. ows the correct Internet address and the flags lt UP BROADCAST NOTRAILERS RUNNING gt Note Makesure the UP flag is displayed Are flags correct If flags are not correct use the ifconfig command to correct them If they are correct go to step F Correct ifconfig flag settings f ifconfig returns an incorrect flag setting re execute the command with the proper setting For more information refer to the ifconfig 1M online man page Start again with flowchart 5 as necessary Any error message returned f ifconfig is not successful and an error message appears go to Step G If no error messages appear contact your HP representative Correct problem according to the message received f you received an error message make the appropriate corrections stated in the message and then begin this procedure again 73 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts ifconfig entry in etc rc config d netconf Check that there is an entry in the etc rcconfig d netconf file for your 10 1L00Base T X card l Add ifconfig command to etc rc config d netconf file Add the ifconfig command to etc rc config d netconf and reboot For more information refer to the ifconfig 1M online man page Go to flowchart 1 to verify that the problem has been solved 74 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 6 Network Level Loopback Test Figure 4 8 Bring up remote ho
59. ped Internal MAC Transmit Errors A count of frames for which transmission on a particular interface fails due to an internal MAC sublayer transmit error Carrier Sense Errors The number of times that the carrier sense condition was lost or never asserted when attempting to transmit a frame on a particular interface Frames Too Long A count of frames received on a particular interface that exceed the maximum permitted framer size Internal MAC Receive Errors A count of frames for which reception on a particular interface fails due to an internal MAC sublayer receive error 92 Appendix A 10 100Base TX Interface Card Statistics Create a Record or Map of Your Internetwork Create a Record or Map of Your Internetwork Besure to create or update a record of your network and internetwork before attempting 10 100B ase T X installation You may wish to create a map showing how pieces of your internetwork are related Your records should include Approximate dimensions of the building or room containing the 10 100B ase T X network Location of routers bridges and gateways Location of nodes and node connections Location of network segments and subnets within each segment Hostname of each node Internet Address and Alias of each node in the case of gateways each 10 100B ase TX card has its own Internet Address and Alias Hardware Path of each card in the system including 10 100Base T X cards You can use this inform
60. r the Motif version of the System Administration Manager SAM To activate the X11 software on your system you must first run the command export DISPLAY system name 0 0 Login as root and do the following 1 At the HP UX prompt type sam 2 Double click Networking and Communications at the SAM main window 3 Double click Network Card Configuration at the Networking and Communications window 4 Highlight the HP PB 10 100Base T X interface card that you want to configure from the object list If the card is not displayed then go back to Step 3 Access the System Card Bay and check that your hardware has been properly installed The term 10 100Base T X on the display indicates that a 10 100Base T X card is present To determine the speed of the 10 100Base T X card you must run lanadmin and reference the link speed at the LAN Interface Status Display or check the 10 and 100 Mbit s LEDs on the 10 100Base T X card The SAM object list always shows the name of the built in LAN I E E E 802 3 E thernet as lan0 and the first networking card in an HP PB slot as lanl The networking cards installed in other slots are named sequentially lan2 lan3 etc according to the order of the occupied slots Chapter 1 29 Installing and Configuring 10 100Base TX 9000 Step 6 Configure the 10 100Base TX Link 5 Verify that the hardware path is correct for your 10 100Base T X card The slot number specified in the hardware path sho
61. rd C Hub or switch 100Base TX hub for 100 M bit s speed 10Base T hub for 10 Mbit s speed 4 Ensure that there is at least one HP PB slot available in the system backplane for the HP PB 10 100Base T X card 5 You have an IP Internet address alias and subnet mask optional for your new 10 100Base TX card After you have obtained the information fill out the Network Card Configuration worksheet in your 10 100Base T X quick installation card A summary of the major characteristics of the 10 100Base TX card is 20 Chapter 1 NOTE Installing and Configuring 10 100Base TX 9000 Step 1 Check the 10 100Base TX Installation Prerequisites shown in Table 1 10 100Base T X 9000 Card Summary Table 1 1 10 100Base T X 9000 Card Summary Category 10 100Base TX UTP Connection 8 pin RJ45 Speed 10 Mbit s or 100 Mbit s Configure Speed At hub or switch port LED on Card Yes Card Selftest Yes Half Duplex Yes Full Duplex Yes Configure Duplex Half Duplex at hub or Mode full duplex at switch Autonegotiation Yes The speed configuration of the 10 100Base TX card is determined by the speed setting of the hub or switch port to which the card is connected The card automatically senses this speed The card only runs at one speed at a time To verify the speed selection use the LED indicators on the front of the 10 100Base T X card as shown below or run lanadmin and check the link speed and duplex mode at the L
62. remote host GotoF Loopback failed The remote host did not respond GotoG Correct the link address parameter Change the link level address to an allowed value and start again with flowchart 7 Choose a different remote host re execute linkloop Restart flowchart 7 using a different remote host linkloop successful f the test was successful go to step Network connectivity is o k through the Link Layer OSI Layer 2 If not successful the problem may be with the remote system Go to flowchart 6 Check remote host s connectivity to 10 100B ase TX Contact the node manager of the remote host Check that the host is configured Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts correctly and that its network interface is up If necessary use flowchart 1 to verify configuration of the remote host Chapter 4 79 Figure 4 10 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 8 Transport Level Loopback Test using ARPA Execute telnet to remote host Execute ftp to remote host on local or remote host Call HP 80 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 8 Procedures A Chapter 4 Execute telnet to remote host Try to establish a ted nea connection to the remote host Successful If your telnet attempt was successful stop The connection is o k through the Transport Layer OSI Layer 4 Execute
63. s hardware path are displayed by executing the command ioscan Execute ioscan f to make sure the hardware path and driver are listed The ioscan command scans the system hardware and displays output similar to the following The driver for the 10 100Base T X product is btlan1 Proceed to Step Chapter 1 Installing and Configuring 10 100Base TX 9000 Step 5 Attach the System to the Network 6 Configure the 10 100B ase T X Link to configure the card Class I H W Path Driver S W State H W Type Description be 0 root CLAIMED BUS_NEXUS be 1 8 ccio CLAIMED BUS_NEXUS I O Adapter be 2 10 ccio CLAIMED BUS_NEXUS I O Adapter ext_bus 0 10 0 c720 CLAIMED INTERFACE GSC built in Fast Wide SCSI Interface target 0 10 0 5 tgt CLAIMED DEVICE disk 0 10 0 5 0 sdisk CLAIMED DEVICE SEAGATE ST31230W target 1 10 0 6 tgt CLAIMED DEVICE disk 1 10 0 6 0 sdisk CLAIMED DEVICE SEAGATE ST31230W be 3 10 4 be CLAIMED BUS_NEXUS Bus Converter tty O 10 4 0 mux2 CLAIMED INTERFACE MUX lan 2 10 4 4 btlanl CLAIMED INTERFACE HP HP PB 100 Base TX card lanmux 0 10 4 8 lanmux0 CLAIMED INTERFACE HP J2146A 802 3 LAN lan O 10 4 8 1 lan3 CLAIMED INTERFACE lan 3 10 4 16 btlanl CL
64. se TX 9000 Diagnostic Flowcharts Flowchart 9 Procedures A Chapter 4 Execute ping from known good host through gateway to known good remote host This will test gateway connectivity to the remote network Successful f the executing ping returned successfully the problem may exist in the routing table for the problem host Goto C Check route table on problem host and all hosts in between Execute netstat r to examine a route table Examine gateway f the gateway is an HP 9000 go toG If it is not goto F Correct route tables Ensure that the proper P internet addresses are assigned in the Destination and Gateway fields If you are using subnetting make sure that the destination is what you expect a network or a host Goto flowchart 1 to verify that the problem is solved Non HP 9000 or other vendors Refer to networking documentation Refer to the documentation that came with the gateway for additional diagnostics If HP 9000 execute ifconfig on gateway host Execute ifconfig for all network interfaces on the gateway Network interface up f the output from ifconfig does not include the UP parameter the network interface is down Execute netstat i to check the status of the network interfaces An asterisk indicates that the interface is down If the network interface is down go tol If the network interfaces are UP start again with flowchart 3 Using flowchart 3 test all network interfaces on th
65. se TX Card HP PB 10 100Base T X Card Specifications Physical Dimensions 231 14 mm by 30 48mm cm 9 1 in by 1 2 in Weight 28 kg 10 oz Electrical DC Voltage 4 75 5 25V Typical Current 1 8A Maximum Current 2 0A Environmental Operating temperature 5 C to 40 C Storage temperature 40 C to 70 C Relative humidity 15 to 80 at 40 C non condensing Cable Interfaces e The10 Mbit s twisted pair port is compatible with IEEE 802 3u 1995 Type 10Base T e The 100 Mbit s twisted pair port is compatible with IEEE 802 3u 1995 standard Communications Standards e IEEE 802 3u 1995 Type 10Base T 10M bit s e EEE 802 3u 1995 standard 100 M bit s 102 Appendix B Hardware Reference Information HP PB 10 100Base TX Card Electromagnetic FCC part 15 Class A USA CISPR 22 EN55022 Class A International and Europe EN55082 1 Europe VCCI Class i Japan For compliance to European standards see the Declaration of Conformance under Regulatory Statements Exchange Assembly The HP PB 10 100 Base TX card may be replaced under the HP board exchange program Card part numbers are listed below e New card A3495 60001 e Exchange card A3495 69001 Reshipment Guidelines If any item of the product is to be returned to Hewlett Packard for any reason contact your HP Sales and Support Office to coordinate the return When returning the item attach a tag that identifies the owner and indicates the reaso
66. st Entry Use arp to complete complete entry ping local host Chapter 4 75 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart Procedures A 76 Host entry in ARP cache Using arp check that an entry exists for the remote host in your system s ARP cache For example arp spiff Remote host up If there is no ARP cache entry for the remote host first check that the remote host is up If not the remote host has not broadcast an ARP message and that probably is why there is no entry in the ARP cache Bring up remote host Have the node manager of the remote host bring that system up and start again with flowchart 1 Entry complete Perhaps there is an ARP cache entry but it is wrong or not complete If the entry is complete go to step F Use arp to complete entry Using arp enter the correct Station Address For more information refer to the arp 1M online man page Start again with flowchart 1 ping local host Using ping doan internal loopback on your own system In other words ping your own system If the internal loopback is successful your system is operating properly tothe Network Layer OSI Layer 3 In addition you know an ARP cache entry for the remote host exists on your system Start again with Flowchart 1 Chapter 4 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Flowchart 7 Link Level Loopback Test Figure 4 9 A
67. stic Flowcharts Flowchart 1 Procedures A Chapter 4 Execute ping to remote host U sing ping 1M send a message to the remote host to which you are having problems connecting For example ping spiff ping successful A message is printed to stdout for each ping packet returned by the remote host If packets are being returned your system has network level connectivity to the remote host Note what percentage of the total packets are lost if any Losing ten percent or more may indicate the network or remote host is extremely busy You may also find it useful to note the round trip transmission times Periodically high transmission times may indicate that the network or remote host is extremely busy Consistently high transmission times may indicate the local host is extremely busy If a message is not returned after executing ping ping is not successful Do Cntrl C to stop the ping output Network unreachable f yes go to flowchart 3 to display connection status using the lanscan 1M command Command hangs If a message is not returned after executing ping go to flowcharts 2 through 7 referring back to flowchart 1 ping until you have corrected the problem Unknown host If you receive this message goto step F Correct BIND YP or hosts configuration Add the missing host name and start again with flowchart 1 No route to host If Error Sendto No route to host go to Step H Otherwise call your HP represent
68. stics Field Description Index A value that uniquely identifies an interface to an 802 3 medium Alignment Errors A count of frames received on a particular interface that are not an integral number of octets in length and do not pass the FCS check FCS Errors A count of frames received on a particular interface that are not an integral number of octets in length and do not pass the FCS check Single Collision Frames A count of successfully transmitted frames on a particular interface for which transmission is inhibited by exactly one collision Multiple Collision Frames A count of successfully transmitted frames on a particular interface for which transmission is inhibited by more than one collision Deferred Transmissions A count of frames for which the first transmission attempt on a particular interface is delayed because the medium is busy The count represented by an instance of this object does not include frames involved in collisions Late Collisions The number of times that a collision is detected on a particular interface later than 512 bit times into the transmission of a packet Excessive Collisions Appendix A 91 10 100Base TX Interface Card Statistics RFC 1284 Ethernet Like Interface Statistics A couple of frames for which transmission on a particular interface fails due to excessive collisions in 10 Base T mode For 100Base T X mode excessive collisions indicate the number of packets drop
69. tep 7 Verifying the Installation Once your 10 100B ase T X 9000 software is installed fully configured and running you should run the following commands to verify 10 100Base T X hardware and software installation Refer to the online man pages for complete descriptions of the commands listed below 1 32 To check that the link is working enter the linkloop command at the HP UX prompt In this example 5 is the Network Management ID NMID of your 10 100Base T X card and Ox080009266C3F is the station address of a local or remote node You can obtain the NMID and the local station address from the lanscan command linkloop i 5 0x080009266C3F 100B ase T X 9000 installation is verified if linkloop succeeds You can further verify the link by doing the following steps To check that the network connection is working enter the ping command at the HP UX prompt In this example 191 2 1 2 is the configured IP lnternet address of the remote system ping 191 2 1 2 To view information about the station address hardware state and network interface state of your 10 100Base T X card enter the lanscan command at the HP UX prompt as shown in the example below lanscan To show the number of packets sent or received and any link errors enter the netstat i command at the HP UX prompt as shown below netstat i To show the status of the 10 100Base T X interface enter the lanadmin diagnostic command at the HP UX prompt
70. tration Status The desired state of the interface This parameter is set to up 1 andis not configurable It will have one of the following values up 1 Ready to pass packets down 2 Not operative testing 3 In test mode Operation Status The current operational state of the interface This value is the same as the hardware status displayed by lanscan 1M It will have one of the following values up 1 Ready to pass packets down 2 Not operative card is down p testing 3 In test mode Last Change The value of SysU pTime at the time the interface entered its current operational state If the current state was entered prior tothe last reinitialization of the local network management subsystem then this object contains a zero value Inbound Octets The total number of octets received on the interface including framing characters Inbound Unicast Packets The number of subnetwork unicast packets delivered to a high layer protocol Inbound Non Unicast Packets The number of non unicast Subnetwork broadcast or 88 Appendix A 10 100Base TX Interface Card Statistics RFC 1213 MIB II subnetwork multicast packets delivered toa higher layer protocol Inbound Discards The number of inbound packets that were discarded even though no errors had been detected to prevent their being delivered to a higher layer protocol One possible reason for discarding such a packet could be to free up buf
71. trix X LED ON and O Flashing HP PB 10 100Base TX LED Matrix Power 10 100 Link Activity Test Description X Improperly seated card or defective card Driver has not initialized card Link cable is not connected to card or to hub or switch Same as above but is for 100Base TX Driver couldn t complete the initialization of the card because an error has been detected Card may be defective Same as above but is for the 100Base TX mode Normal quiescent state for 10Base T Normal quiescent state for 100Base TX Normal state during transfer of 10Base T data This state is also seen when the card is connected to a switch and the card is quiescent Switch is sending link pulses Same as above but is for the 100Base TX mode Chapter 4 55 Table 4 2 Troubleshooting 10 100Base TX 9000 Diagnostic Flowcharts Diagnostic Flowcharts Below is asummary of the types of network tests in the diagnostic flowcharts Follow the flowcharts in sequence beginning with flowchart 1 Continue sequentially through flowcharts 2 3 4 5 6 7 8 and 9 referring back to flowchart 1 ping as indicated at the end of each flowchart until you have corrected the problem Flowchart Descriptions Flowchart Description 1 Network Level Loopback Test 2 10 100Base TX Connections LED Test 3 4 and 5 Configuration Test 6 Network Level Loopback Test 7 Link Level Loopback Test
72. uld be the backplane slot number of the 10 100Base T X card multiplied by 4 For example if the hardware path is 32 then the 10 100Base TX card should bein slot 8 6 Choose Configure from the Actions menu to open the Configure LAN Card window a Enter the information about the 10 100Base TX card To do so press the Tab key to move through the data entry fields NOTE SAM displays the Card Name Hardware Path and Station Address fields with the appropriate values These fields cannot be modified after the first configuration of the card b Verify that the card type is one of the following 10 100Base T X EEE 8023 Ethernet 10 100Base T X IE E E8023 10 100Base TX Ethernet The default is 10 100Base TX Ethernet c Enter the Internet address for your 10 100Base TX card Upon exiting the field SAM checks to make sure that the IP I nternet address you entered is correctly formatted and is not currently in use d Optionally choose Add Aliases to open the Configure Aliases window if you want to assign aliases for the local host You must complete this step if you have more than one LAN card installed in your system You can also modify or remove alias names for your 10 100Base TX card on this menu Activate the OK button to perform the task and return to the Configure LAN Card window e After returning to the LAN Card window specify whether your 10 100Base T X card will be on a subnetwork f Optionally enter comments
73. ultiple common abilities for a 10 100B ase T X card The HP PB 10 100B ase T X 9000 product provides the means for interfacing various types of HP 9000 workstations to either a 10Base T or 100Base T X network 100Base TX is a subset of 100Base T networking defined by the IEEE 802 3u 1995 standard 100Base TX provides 100 Mbit s data transmission over category 5 unshielded twisted pair UTP cable Two pairs of wires in the cable are used one wire pair is for receiving data and one wire pair is for transmitting data The same card port that supports 100Base T X operation can also support 10Base T operation e 100Base TX half duplex e 10BaseT full duplex e 10BaseT half duplex e 100Base TX full duplex For example if both devices on the link support 10Base T half duplex and 100Base T X half duplex autonegotiation at both ends will connect the 100Base T X half duplex instead of the 10Base T half duplex Most Fast Ethernet devices on the market today such as hubs and switches do not support autonegoti ation Either the speed and duplex mode of the device are fixed as is usually the case with hubs or they are often manually configured at the desired speed and duplex as is often the case for switches However switches that support autonegotiation are starting to be offered If the HP PB 10 100Base T X 9000 card is connected to a device such as 16 Chapter 1 NOTE NOTE Installing and Configuring 10 100Base TX 9000
74. w thelist of remote systems you can communicate with using a symbolic name by typing the following command at the HP UX prompt more etc hosts View the configured destinations reached through gateways and the gateways used to reach those destinations by typing the following command at the HP UX prompt netstat r To verify that you can communicate with a remote system via the 10 100Base T X product return to chapter 1 Step 8 Verify the Installation Chapter 2 Configuring Network Connectivity Using SAM Step 2 Deleting a Default Gateway Step 2 Deleting a Default Gateway To delete a default gateway that you have added with SAM do the following 1 Enter the following command at the HP UX prompt route delete default gateway_hostname where gateway_hostnameis the hostname of the default gateway you want to delete 2 Edit the etc rcconfig d netconf file to remove the corresponding internet routing configuration parameter values for the gateway For example ROUTE_DESTINATION 0 ROUTE_GATEWAY 0 ROUTE_COUNT 0 Chapter 2 39 Configuring Network Connectivity Using SAM Step 2 Deleting a Default Gateway 40 Chapter 2 3 100B ase T X Resources In addition to this manual use the following resources to maintain and administer HP PB 10 100B ase T X 9000 41 100Base TX Resources HP UX Manual Reference Pages HP UX Manual Reference Pages While installing configuring or tr
75. ystem for detailed information about opening and closing the system and locating the slots in the HP PB backplane 1 At the HP UX prompt execute the following command and wait for the system to shutdown completely etc shutdown h 0 Power off and unplug the system 2 Observe antistatic precautions E qualize any static charge on your body and your computer by using a grounded wrist strap or by touching the chassis of the computer frequently while you are installing the card Handle the card by the edges and avoid touching the edge connector and the components 3 Open the system to gain access to the HP PB backplane if applicable 4 On the HP PB backplane select the lowest empty HP PB slot and remove the slot cover 5 Gotothe next section Step 4 Install the 10 100Base T X Card 24 Chapter 1 Installing and Configuring 10 100Base TX 9000 Step 4 Install the 10 100Base TX Card Step 4 Install the 10 100Base T X Card Follow the steps below to install the 10 100Base T X card 1 Grasp the card by its edges or faceplate with both hands Slide the card into the HP PB slot Press the card firmly into place until you feel it mate fully Secure the card with the captive screws uF WN Reassemble the system Chapter 1 25 Installing and Configuring 10 100Base TX 9000 Step 5 Attach the System to the Network Step 5 Attach the System to the Network Follow the steps below to attach the system to the network

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