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HP 2540p User's Manual

1. M 126 Using the Windows recovery tools ssssssssee eee 126 Using f11 recovery tools sssssssssssseenem eee 127 Using a Windows 7 operating system DVD purchased separately 128 WVINGOWS VISTA EE 128 Backing up your information sssssesss eene eene nennen emnes 129 miseuM ssa 130 Using the Windows recovery tools sssssssem eee 130 Using f11 recovery tools sssssssssssseee eene nnn 131 Using a Windows Vista operating system DVD purchased separately 131 WitidOWS XB cef eterne en ete e e EXE E erede aee OC EP Re e deeded etree een dees 133 Backing up your information ssssssessse eene mnes 133 Performing a TeCOVely serce i irana edo etes adt x E xxt rupe anu ue a depu xr dtd uu rupe nuda ua eue 134 Recovering your information sss 134 Recovering the operating system and programs ssesese 134 8 Connector pin assignments ieuesi cerei desea vec tt x ons rea EP eaa e reb a dU bed rol 20 CE ons EVE EP NX EYE DUDEN HD 2 EE bN vecddeoned EVE 220 135 quie UEM 135 Audio in microphone audio out headphone combo sssee emnes 135 Display Port M E 136 External monltor 2i ete taedis etie a Docet deae iM neuen re Dose cnRh ge Dd ce cR Pede aaa aia 137 RJ 11 M
2. Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused 138 Chapter 8 Connector pin assignments Universal Serial Bus 12 34 Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground Universal Serial Bus 139 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e Thelength of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e A All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Stand
3. 8 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences In Windows 7 select Start Devices and Printers Then right click the device representing your computer and select Mouse settings In Windows Vista select Start gt Control Panel gt Hardware and Sound gt Mouse In Windows XP select Start gt Control Panel gt Printers and Other Hardware gt Mouse Pointing device components 13 Front components OOPS Item Component 1 Business card slot Description Holds a business card in position so that the webcam can capture the information on the card 2 Wireless light Blue An integrated wireless device such as a WLAN device the HP Mobile Broadband Module select models only and or a Bluetooth device is on Amber All wireless devices are off 3 Power light On The computer is on Blinking The computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP Off The computer is off or in Hibernation 4 Battery light Amber A battery is charging White A battery is close to full charge capacity Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an ex
4. To recover your information using Startup Repair follow these steps A CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition or the HP Recovery partition To check for the Windows partition select Start Computer To check for the HP Recovery partition click Start right click Computer click Manage and then click Disk Management NOTE Ifthe Windows partition or the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions Ey NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and
5. Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default SATA Serial Advanced Technology Attachment device mode The following options are available AHCI Advanced Host Controller Interface IDE Integrated Drive Electronics RAID select models only Select Device Configurations continued To do this NOTE Availability of these options varies by computer model e Enable disable secondary battery fast charge enabled by default e Enable disable HP QuickLook enabled by default e Enable disable Preboot Authentication on HP QuickLook Boot enabled by default e Enable disable HP QuickWeb enabled by default e Enable disable HP QuickWeb Write Protect disabled by default o Enable disable Virtualization Technology select models only disabled by default e Enable disable TXT Intel Trusted Execution Technology selec
6. Vietnam Yemen Zaire Zambia and Zimbabwe Intel Centrino Advanced N 6200 WLAN module for use in the United States and Canada 572509 001 CAUTION The WWAN module and the WLAN module are not interchangeable CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 Remove the WLAN module 1 Loosen the captive screw 1 that secures the wireless module compartment cover to the computer 54 Chapter 4 Removal and replacement procedures 2 Liftthe right edge of the wireless module compartment cover 2 swing it up and to the left and remove the cover The wireless module compartment cover is included in the Plas
7. 61 specifications 121 hard drive bay 15 17 18 hard drive carrier removal 61 spare part numbers 23 29 34 61 hard drive shield removal 51 headphone jack connector pinout 135 location 16 hinge removal 79 spare part number 27 34 79 hinge cover illustrated 30 l internal storage product description 2 J jacks audio in 16 audio out 16 headphone 16 microphone 16 modem 15 network 16 RJ 11 15 RJ 45 16 K key components 12 keyboard product description 4 removal 65 spare part numbers 21 35 65 keyboard light 8 keyboard light button 8 keys esc 12 fn 12 function 12 numeric keypad 12 Windows application 12 Windows logo 12 L left side components 15 lights battery 14 drive 14 keyboard 8 power 14 webcam 8 wireless 14 M mass storage device removal 50 spare part numbers 25 28 29 50 memory module product description 1 removal 48 70 spare part numbers 22 36 48 70 memory module compartment 17 memory module compartment cover illustrated 30 removal 48 memory shield removal 70 spare part number microphone location 8 product description 2 microphone jack connector pinout 135 location 16 model name 1 modem jack connector pinout 138 location 15 modem module product description 2 removal 92 spare part numbers 23 32 92 monitor port connector pinout 137 location 16 22 35 70 N network jack connector pinout 138 location 16 numeric keypad keys 12 Oo operating s
8. HP EliteBook 2540p Notebook PC Maintenance and Service Guide Copyright 2010 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are U S registered trademarks of Intel Corporation Java is a U S trademark of Sun Microsystems Inc Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition March 2010 Document Part Number 592768 001 MSG Revision history Revision A Publication date December 2010 Description The 6 35 cm 2 50 in hard drive is installed in the optical drive bay using a hard drive carrier spare part number 598787 001 The information was updated in the following locations Illustrated parts catalog on page 19 Sequential part number listing on page 32 and Standard voltage hard drive or solid state drive on page 61 The computer feet are hot melted to the base enclosure and cannot be replaced The information was
9. HP recommends that you print the recovery procedures and save them for later use 124 Chapter 7 Backup and recovery Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal files in the Documents library and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 2 Display the screen you want to save Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc Open a word processing document and then select Edit gt Pas
10. If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Be sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD follow these steps Ey NOTE This process takes several minutes 1 If possible back up all personal files N Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer oe Sumo ee ee Foll
11. drive spare part kit 4 Liftthe right side of the low voltage hard drive 1 to disconnect it from the system board 5 Remove the low voltage hard drive 2 Component replacement procedures 51 6 fitis necessary to replace the rubber isolator separate the edges of the isolator from the end of the low voltage hard drive and remove the isolator 7 If it is necessary to replace the low voltage hard drive connector slide the connector off of the hard drive Reverse this procedure to reassemble and install the low voltage hard drive 52 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Broadcom 43224AGN 802 11a b g draft n WiFi Adapter for use in Antigua and Barbuda Argentina 582564 001 Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan Uruguay the United States Venezuela and Vietnam Broadcom 43224AGN 802 11a b g draft n WiFi Adapter for use in Afghanistan Albania Algeria 582564 002 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Isl
12. 001 Description 9 cell 93 WH 2 8 AH Li ion battery Base enclosure includes display release latch battery release latch LED board and cable and rubber feet Ambient light sensor board 598762 001 System board equipped with an Intel Core i7 640LM 2 13 GHz low voltage 25 W processor for use in all countries and regions except the People s Republic of China and Russia includes replacement thermal material and replacement thermal material cleaning kit 598763 001 598764 001 System board equipped with an Intel Core i5 520M 2 40 GHz standard voltage 35 W processor for use in all countries and regions except the People s Republic of China and Russia includes replacement thermal material and replacement thermal material cleaning kit System board equipped with an Intel Core i5 540M 2 53 GHz standard voltage 35 W processor for use in all countries and regions except the People s Republic of China and Russia includes replacement thermal material and replacement thermal material cleaning kit 598765 001 System board equipped with an Intel Core i7 620M 2 66 GHz standard voltage 35 W processor for use in all countries and regions except the People s Republic of China and Russia includes replacement thermal material and replacement thermal material cleaning kit 598766 001 598767 001 598768 001 598769 001 Cable Kit includes Bluetooth module cable and modem module cable Card reader board bracket C
13. 0x3 0 screw 2 that secures the ambient light sensor board to the display enclosure Component replacement procedures 77 Remove the ambient light sensor board 3 The ambient light sensor board is available using spare part number 598761 001 c 14 If it is necessary to replace the webcam module display hinges display panel cable or display enclosure a Release the display panel cable 1 from the clips built into the display enclosure b Disconnect the display panel cable 2 from the ambient light sensor board Remove the two Torx T8M2 5x6 0 screws 1 that secure the display panel and hinges to the display enclosure d Liftthe bottom edge of the display panel 2 until it rests at an angle c 78 Chapter 4 Removal and replacement procedures e Disconnect the display panel cable 3 from the passthrough board f Remove the display panel g Remove the two Phillips PM2 0x4 0 screws 1 that secure each display hinge to the display panel h Remove the display hinges 2 The display hinges are included in the Display Hinge Kit spare part number 598773 001 i Remove the Torx T8M2 0x4 0 screws 3 that secure the hinge covers to the hinges j Remove the hinge covers 4 The hinge covers are included in the Plastics Kit spare part number 598796 001 oU wx k Disconnect the webcam module cable 1 from the passthrough board l Release the webcam module 2 from the clip built into t
14. 108 viii Mele A EET REMM 112 Starting Computer Setup sssssssssssssssssssseseeeen eene nennen nenne 112 Using Computer Setup esee Ete ar gen DR ose EA RARE TRU E C REIR TRE rta REA 112 Navigating and selecting in Computer Setup seee 112 Restoring factory settings in Computer Setup ssseeee 113 Computer Setup ments tree lett REIR TEGERE TRE nere EET UE EE FERRI e DE E ee EUR 114 FIG MOM ep 114 Seu 115 System Configuration menu sssssseseeeenmm een 116 DB Specials uio uei tas e Li iiiaae ania ianncsadss lan MERI LER EE PDA ASK II ERE REI PARE aaaeaii 120 Computer specifICatiOFis i ner pen en e nee xen Ek FER ede a P cdunaduaeevacisaddeasiaiebsceteaaeaadis 120 12 1 in display specifICatiOriS occ tae Rn terre td rit a dee ut p a dA Edda e ARR A pecu A ane 121 Hard drive specifications ccceccecccecceeeeeeeeeeeeeeeee eae caaeaaaeaeeceeeeeeeeeeeeeeesegescececuesaeeeeeeeeeeeeeeteeeees 121 DVD RW and CD RW SuperMulti Double Layer Drive specifications ssssssss 122 DVD ROM Drive specifICations cc tn ttr mc na not ge ea de a ua Lg aa ee nx RH 122 yrs EI I S S m e 124 MAU R PBEENEEIE 124 Backing up your information ssssssss eene menn nennen 125 mieulMEIEc eii d
15. 2 straight up to disconnect it from the system board 92 Chapter 4 Removal and replacement procedures 3 Disconnect the modem module cable 3 from the modem module 4 Remove the modem module Reverse this procedure to install the modem module Fan heat sink assembly Description Spare part number For use only on computer models equipped with a standard voltage 35 W processor 598789 001 For use only on computer models equipped with a low voltage 25 W processor 598788 001 Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 and then remove the following components Remove the following components a Memory module compartment cover see Expansion memory module on page 48 b Wireless module compartment cover see WLAN module on page 53 Component replacement procedures 93 c Switch cover and keyboard see Switch cover and keyboard on page 65 d Display assembly see Display assembly on page 72 e Top cover see Top cover on page 81 System board see System board o
16. 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 141 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Ey NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling informati
17. 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 90 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating Random vibration Operating 200 g 2 ms half sine 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 120 Chapter 6 Specifications 12 1 in display specifications Metric U S Dimensions Width 16 9 cm 6 7 in Depth 26 2 cm 10 3 in Diagonal 30 8 cm 12 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 180 nits typical Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 20 40 vertical typical Hard drive specifications 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm Weight 101g 101g 101g Interface type SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Si
18. 72 Component replacement procedures 89 h Top cover see Top cover on page 81 i Speaker see Speaker on page 86 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e SIM see SIM on page 45 e Memory modules see Expansion memory module on page 48 and Primary memory module on page 70 e WLAN module see WLAN module on page 53 e WWAN module see WWAN module on page 57 e RTC battery see RTC battery on page 69 e Bluetooth module cable see Bluetooth module cable on page 87 e Modem module see Modem module on page 92 e Fan heat sink assembly see Fan heat sink assembly on page 93 Remove the system board 1 Release the ZIF connector to which the LED board cable is attached and then disconnect the LED board cable 1 from the system board 2 Remove the Torx8 T8M2 5x5 0 screw 2 that secures the system board to the base enclosure 3 Flex the left side of the base enclosure 1 until the RJ 11 jack and USB ports are clear of the openings in the base enclosure 4 Use the optical drive connector 2 to lift the left side of the system board 3 until it rests at an angle 90 Chapter 4 Removal and replacement procedures 5 Remove the system board 4 from the base enclosure by sliding it up and to the left Reverse this procedure to install the system board Com
19. Centrino Advanced N 6200 WLAN module for use in Canada and the United States 574248 001 574249 001 HP hs2320 HSPA Mobile Broadband Module for use only in Europe the Middle East and Africa NOTE For use only on selected computer models HP hs2330 HSPA Mobile Broadband Module for use in all countries and regions 32 Chapter3 Illustrated parts catalog Spare part number 582562 001 Description Broadcom 4312G 802 11b g WiFi Adapter for use in Antigua and Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan Uruguay the United States Venezuela and Vietnam 582562 002 Broadcom 4312G 802 11b g WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egyp
20. Finland and Sweden 598790 B71 e For use in France 598790 051 e For use in French Canada 598790 121 e Foruse in Germany 598790 041 e For use in Greece 598790 DJ1 e Foruse in Hungary 598790 211 e For use in Iceland 598790 DD1 e For use in Israel 598790 BB1 e Forusein Italy 598790 061 e Forusein Japan 598790 291 e Forusein Latin America 598790 161 e Forusein the Netherlands 598790 B31 e Foruse in Norway 598790 091 e Foruse in Portugal 598790 131 e For use in Russia 598790 251 e For use in Saudi Arabia 598790 171 e For use in Slovakia 598790 A81 e Forusein Slovenia 598790 BA1 e For use in South Korea 598790 AD1 e For use in Spain 598790 071 e Forusein Switzerland 598790 BG1 e Forusein Taiwan 598790 AB1 Computer major components 21 Item Description Spare part number e Forusein Thailand 598790 281 e For use in Turkey 598790 141 e For use in the United Kingdom 598790 031 e Forusein the United States 598790 001 4 RTC battery 481089 001 5 Memory shield 598793 001 6 Memory modules 2 1333 MHz DDR3 4 GB 599092 002 2 GB 598856 002 1GB 598859 002 7 Top cover includes TouchPad board and cable TouchPad button board and cable and TouchPad bracket For use only with computer models equipped with a fingerprint reader 598801 001 For use only with computer models not equipped with a fingerprint reader 598802 001 Plastics Kit includes 598796 001 8
21. Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 41 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 72 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag The service tag affixed to the bottom of the computer provides information that may be needed when troubleshooting system problems The service tag provides the following information 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number used to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer Product XXXXXXXX Warranty lylyOy Madel XXXXXXX 42 Chapter 4 Removal and replacement procedures Computer feet The computer feet are hot melted to the base enclosure in the loca
22. Security or System Configuration menu To exit Computer Setup menus choose one of the following methods e To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions 96 Chapter 5 Computer Setup Use the tab key and the arrow keys to select File Ignore changes and exit and then press enter e To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup EY NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File Restore defaults Follow the on screen instructions poA Py To save your changes and exit click the Save icon in the lower right corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press
23. Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 23 Intel Centrino Advanced N 6200 WLAN module for use in the United States 572509 001 and Canada WWAN module HP un2420 Broadband Module for use in all countries and regions 531993 001 HP hs2330 HSPA Mobile Broadband Module for use in all countries and regions 574249 001 24 HP hs2320 HSPA Mobile Broadband Module for use only in Europe the Middle East 574248 001 and Africa NOTE For use only on selected computer models Hard drive and solid state drive 4 57 cm 1 80 in hard drive NOTE The 4 57 cm 1 80 in hard drive must be installed in the hard drive bay Installation of this drive in the optical drive bay is not supported e 320 GB 5400 rpm hard drive 614537 001 e 250 GB 5400 rpm hard drive 598778 001 e 160 GB 5400 rpm hard drive 598777 001 4 57 cm 1 80 in solid state drive NOTE The 4 57 cm 1 80 in solid state drive must be ins
24. Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom 4312G 802 11b g WiFi Adapter for use in Antigua and Barbuda Argentina Aruba 582562 001 the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan Uruguay the United States Venezuela and Vietnam Component replacement procedures 53 Description Spare part number Broadcom 4312G 802 11b g WiFi Adapter for use in Afghanistan Albania Algeria Andorra 582562 002 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Sa
25. XP e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select e In Windows 7 select Start gt Control Panel gt System and Security Power Options e In Windows Vista select Start gt Control Panel gt System and Maintenance gt Power Options e In Windows XP select Start gt Control Panel gt Performance and Maintenance gt Power Options 2 QuickLook button e When the computer is off press the button to open HP QuickLook e When the computer is on press the button to open HP Software Setup NOTE If HP Software Setup is not available the default Web browser opens 3 QuickWeb button e When the computer is off press the button to open HP QuickWeb e When the computer is on press the button to open the default Web browser 4 5 Wireless button TouchPad on off button Turns the installed wireless devices on or off but does not establish a wireless connection NOTE A wireless network must be set up in order to establish a wireless connection Turns the TouchPad on or off 6 Volume mute button Mutes and restores speaker sound 7 Volume down button Decreases speaker volume Buttons and fingerpri
26. an HP Mobile Broadband Module select models only and a WLAN module select models only CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 8 Optical drive bay or hard drive bay Holds an optical drive or a 2 5 in hard drive NOTE If the computer is equipped with a low voltage 25 W processor an optical drive will be installed in this location If the computer is equipped with a standard voltage 35 W processor a hard drive will be installed in this location 18 Chapter 2 External component identification 3 Illustrated parts catalog Serial number location The service tag affixed to the bottom of the computer provides information that may be needed when troubleshooting system problems The service tag provides the following information 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to
27. determine what components and parts are needed 4 Model description This is the number used to locate documents drivers and support for the computer 5 Warranty period This number describes the duration of the warranty period for the computer When ordering parts or requesting information provide the computer serial number and model description provided on the service tag 9 Serial XXXXXXXX MM Product XXXMXXXX S Warranty lylyOy Model XXXXXXX Serial number location 19 Computer major components 20 Chapter3 Illustrated parts catalog Item 1 Description Spare part number 12 1 in WXGA AntiGlare LED display assembly includes display panel cable WLAN antenna transceivers and cables and WWAN antenna transceivers and cables See Display components on page 26 for display assembly component spare part number information For use only with computer models equipped with a webcam 598794 001 For use only with computer models not equipped with a webcam 598795 001 2 Switch cover includes display lid switch board and cable and capacitive board and 598800 001 cable 3 Keyboard with pointing stick includes keyboard cable and pointing stick cable e Foruse in Belgium 598790 A41 e Forusein Brazil 598790 201 e For use in Bulgaria 598790 261 e Foruse in the Czech Republic 598790 A81 e For use in Denmark 598790 081 e Forusein
28. module WWAN module External component identification Components included with the computer may vary by region and model The illustrations in this chapter identify the standard features on most computer models To see a list of hardware installed in the computer follow these steps In Windows 7 A Select Start Control Panel System and Security Device Manager In Windows Vista 1 Select Start gt Computer gt System Properties 2 Inthe left pane click Device Manager Ey NOTE Windows 7 and Windows Vista use the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information In Windows XP 1 Select Start gt My Computer 2 Inthe left pane of the System Tasks window select View system information 3 Select Hardware tab gt Device Manager You can also add hardware or modify device configurations using Device Manager 8 Display components Item Component Description 1 WWAN antennas 2 Send and receive wireless signals to communicate with WWANS select models only 2 WLAN antennas 2 Send and receive wireless signals to communicate with WLANs select models only 3 Webcam light On The webcam is in use 4 Webcam Records audio and video and captures still photographs 5 Keyboard l
29. n uus 38 Drive handling uicta dicet e oto cadebat dede pe vdbavad eeu dde 38 Grounding guidelines ett ete nennen 39 Electrostatic discharge damage sssee eee 39 Packaging and transporting guidelines sesssss 40 Workstation guidelines se em 40 Equipment guidelines sess 41 Component replacement procedures ssssssssssssssssssseesenee enne enne nnne nne ereer nnns nnne 42 S e a E m MM TNI c DE 42 vii eene Ni RM C TEET u EP 43 lrucaaP T n 44 SIM 45 Bluetooth module 2 2 5 1 inei enn pe a bebe C etd ra dv ae 46 Expansion memory module sssssssssssseesene enne enne nmm RARER 48 Low voltage hard drive or solid state drive sssese em 50 WEAN rerom 53 WWAN module 52 50 2 trinh or oot br ddr ir orta ie ee etd E 57 Optical GIVE mU 59 Standard voltage hard drive or solid state drive ss 61 Switch cover and keyboard seire iradssi aai E anaE REAREA RAEE AARAA 65 RIC battery CE E EE EEE OS 69 Primary memory module 22 E rete ccn vede A AANA 70 Display assembly 2 iro ce ai o dade to ipae dd a 72 TOP COVEN E M 81 Card reader board e Dee Meet dese eL ID eee nade c tein 84 Rura EE 86 Bluetooth module cable Ie etre enna EIE Perret eu
30. panel frame 144 Chapter 10 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Liftthe top edge of the backlight cover 2 and swing it outward E T I l l l l l l Es 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Display 145 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel AWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 146 Chapter 10 Recycling 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 147 Index Symbols Numerics 1394 port connector pinout 135 location 16 A AC adapter spare part numbers 31 36 ambient light sensor board location 9 removal 77 spare part number 27 34 77 antenna disconnecting 55 57 location 8 audio product de
31. the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system el Disconnect all external devices connected to the computer d Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 Remove the memory module 1 Position the computer with the front toward you 2 Loosen the three captive screws 1 that secure the memory module compartment cover to the computer o Lift the rear edge of the cover 2 swing it up and forward back and then remove the cover The memory module compartment cover is included in the Plastics Kit spare part number 598796 001 P at 6 1 4 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 48 Chapter 4 Removal and replacement procedures 5 Remove the memory module 2 by pulling the module away from the slot at an angle B NOTE The memory module is designed with a notch to prevent incorrect insertion into the memory module slot Reverse this procedure to install the memory module Component replacement procedures 49 Low voltage hard drive or solid state drive Z7 NOTE The 4 57 cm 1 80 in hard drive and solid state drive
32. the top cover Reverse this procedure to install the top cover Component replacement procedures 83 Card reader board Description Spare part number Card reader board includes cable 598768 001 Card reader board bracket 598767 001 Before removing the card reader board and bracket follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 and then remove the following components a b 9 d e Memory module compartment cover see Expansion memory module on page 48 Wireless module compartment cover see WLAN module on page 53 Switch cover and keyboard see Switch cover and keyboard on page 65 Display assembly see Display assembly on page 72 Top cover see Top cover on page 81 Remove the card reader board and bracket 1 Detach the card reader board cable 1 from the surface of the top cover 2 The card reader board cable is attached to the top cover by double sided tape 2 Turn the top cover upside down with the front toward you 84 Chapter 4 Removal and replacement procedures 3 Remove th
33. updated in the following location Computer feet on page 43 iv MSG Revision history Safety warning notice AWARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 vi Safety warning notice Table of contents T Product deschiDION cci ten px DEPO PE Rer eir OD rd a d ORE SER Ud PERSA Dv rop WS pMd TRY DEREMATE QN EE PR RE MEE 1 2 External component identification eria rop rina nnana 93 vada cope 1o PORE ESPERAN OUS T AEREE A ERRRR EEPEY T ARRA rj Display components s ecc rine nee ex ee a eaa EA ee Te ava err es Med anti eee 8 Buttons and fingerprint reader ssssssssssssssseeeeee nennen nnn en nennen nnne nnns 10 MCI AT ET 12 Pointing device componens arssinat tees cud stas Dd t ea ED ds CE Dc erba Dci esa dee Deua Scie 1
34. using a Windows Vista operating system DVD follow these steps Ey NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next Windows Vista 131 6 Select Repair your computer T Follow the on screen instructions 132 Chapter 7 Backup and recovery Windows XP To protect your information use the Windows Backup utility to back up files and folders or create recovery points In case of system failure you can use the backup files to restore your computer Windows provides the following options Backing up individual files and folders Backing up all files and folders Scheduling automatic backups Creating recovery points Recovering information Ey NOTE For detailed instructions perform a search for these topics in Help and Support NOTE n case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably curre
35. 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 4 Remove the memory module 2 by pulling the module away from the slot at an angle S NOTE The memory module is designed with a notch to prevent incorrect insertion into the memory module slot Reverse this procedure to install the memory module Component replacement procedures 71 Display assembly Description Spare part number 12 1 in WXGA AntiGlare LED display assembly for use only with computer models equipped with a 598794 001 webcam includes display panel cable WLAN antenna transceivers and cables and WWAN antenna transceivers and cables 12 1 in WXGA AntiGlare LED display assembly for use only with computer models not equipped 598795 001 with a webcam includes display panel cable WLAN antenna transceivers and cables and WWAN antenna transceivers and cables Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer e Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 44 Remove the memo
36. 1 System board equipped with an Intel Core i5 540M 2 53 GHz standard voltage 35 W processor for use only in the People s Republic of China and Russia includes replacement thermal material and replacement thermal material cleaning kit 614967 001 System board equipped with an Intel Core i7 620M 2 66 GHz standard voltage 35 W processor for use only in the People s Republic of China and Russia includes replacement thermal material and replacement thermal material cleaning kit 618243 001 6 35 cm 2 50 in 320 GB 7200 rpm SED hard drive 36 Chapter3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures E NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements
37. 3 gie tiere referri 14 Left side components eee 15 Rear COMPONENTS mr PIT EE 16 Right side components sssssssssssssssee een eee en een nrr rennen nr en nenne nennen nennen nns 16 Bottom components eon ccr rn etae ne RENE SEE INRAERRK TRE RENE S don ee Ran end qu uana enne e ERE SH Te Pa eK aqu n EEA 17 9 Mustrated parts catalogi uiii aai c ze Ee viride calcd xvni s D irsin Aaa EYED rninn isni 19 Serial n mber location siensia E E 19 Computer major components osica eaii iana Ea E A nnn sensn A A a 20 Display components srira a tut a a eaaa aana aa aaa a A aa ENA 26 Mass Slr esen a R E E edad iets 28 gia e nnen aa E A lee A E E a a a a 30 Miscellaneous parts p teet eaaa a aa a aa 31 Sequential part number listing sess menn nennen nennen rre nnne nnns 32 4 Removal and replacement procedures eeeeeeeeeee eere eese eee n enn nn nn nnna nun uu uuu u uisa sa nennen nenen nennen na 37 Preliminary replacement requirements cccceeeeeeceeceec cae ceeeeeeee cess cee caaeeaeeeeeeeeeeeseeeeeeeneassieeeeeeeeeeees 37 TOOIS reg ired fe R M 37 Service CONSIGEFALIONS sscsscssssndecicarsdadelecessueciuceaasaddddceavaniteadasaseddeduianshieeddsasaetndacaneiadudeaaaaraanie 37 miti d 37 Cables and connectors detnr YR eene PREHRR EINE EE ERR OE ee Eo ce REY
38. 3 Insert a flat bladed screwdriver or similar tool into the optical drive tab access 1 and press the tab to the right to release the optical drive from the computer Component replacement procedures 59 4 Remove the optical drive 2 from the computer 5 fitis necessary to replace the optical drive bracket position the optical drive with the rear toward you 6 Remove the two Phillips PM2 0x4 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive 60 Chapter 4 Removal and replacement procedures Standard voltage hard drive or solid state drive NOTE Installation of the 6 35 cm 2 50 in hard drive or solid state drive in the hard drive bay is not supported The 6 35 cm 2 50 in hard drive or solid state drive cannot be installed when the optical drive is installed Description Spare part number 2 50 in 500 GB 7200 rpm hard drive 598781 001 2 50 in 320 GB 7200 rpm hard drive 598780 001 2 50 in 320 GB 7200 rpm SED hard drive 618243 001 2 50 in 250 GB 7200 rpm hard drive 598779 001 2 50 in Hard drive carrier kit includes HDD and ODD connector boards and the USB board 598787 001 1 80 in 160 GB solid state drive 598783 001 1 80 in 80 GB solid state drive 602676 001 1 80 in Hard drive carrier kit 598786 001 NOTE The standard voltage hard drive or solid state d
39. 30 removal 55 wireless product description 3 WLAN antenna disconnecting 55 location 8 WLAN module removal 53 spare partnumbers 24 32 33 53 workstation guidelines 40 WWAN antenna disconnecting 57 location 8 WWAN module removal 57 spare part numbers 25 32 57 Index 151
40. 37 Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling ACAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any sur
41. A41 Keyboard for use in Belgium includes cable 598790 AB1 Keyboard for use in Taiwan includes cable 598790 AD1 Keyboard for use in South Korea includes cable 598790 B31 Keyboard for use in the Netherlands includes cable 598790 B71 Keyboard for use in Finland and Sweden includes cable 598790 BA1 Keyboard for use in Slovenia includes cable 598790 BB1 Keyboard for use in Israel includes cable 598790 BG1 Keyboard for use in Switzerland includes cable 598790 DD1 Keyboard for use in India includes cable 598790 DJ1 Keyboard for use in Greece includes cable 598793 001 Memory shield Sequential part number listing 35 Spare part Description number 598794 001 12 1 in WXGA AntiGlare LED display assembly for use only with computer models equipped with a webcam includes display panel cable WLAN antenna transceivers and cables and WWAN antenna transceivers and cables 598795 001 12 1 in WXGA AntiGlare LED display assembly for use only with computer models not equipped with a webcam includes display panel cable WLAN antenna transceivers and cables and WWAN antenna transceivers and cables 598796 001 Plastics Kit NOTE See Plastics Kit on page 30 for more Plastics Kit spare part information 598797 001 Rubber Kit includes display bezel rubber bumpers display bezel screw covers RJ 11 jack cover and Mylar used in the WLAN mo
42. Enable disable the serial port e Enable disable the parallel port e Enable disable the flash media reader e Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator e Enable disable the 1394 port e Enable disable the ExpressCard slot e Enable disable the Smart Card slot e Enable disable the eSATA port Select AMT Options Set Security Level To do this Enable disable Firmware Verbosity Enable disable AMT Setup Prompt Ctrl P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on next boot Select Terminal Emulation Mode ANSI o VT100 Enable disable Firmware Progress Event Support Enable disable Initiate Intel CIRA Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Windows XP 119 6 Specifications Computer specifications Metric U S Dimensions Depth 21 34 cm 8 40 in Width 28 22 cm 11 11 in Height front to back 2 80 cm to 3 40 cm 1 10 in to 1 34 in Weight 1 50 kg 3 31 Ibs Input power Operating voltage 19 0 V dc 3 5 A 65 W Operating current 3 5 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to
43. Error Log Displays a log file if any errors have occurred Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 98 Chapter 5 Computer Setup Security menu E NOTE Some of the menu items listed in this section may not be supported by your computer Select Administrator Tools To do this Setup BIOS Administrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password Create New BIOS User Account e Select from a list of BIOS users e Select from a list of ProtectTools users Password Policy requires a BIOS administrator password HP SpareKey Always Prompt for HP SpareKey Enrollment Revise password policy criteria Enable disable HP SpareKey enabled by default Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader ownershi
44. Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 490371 BB1 490371 D01 490371 D61 Power cord for use in South Africa Power cord for use in Israel Power cord for use in Argentina Power cord for use in India 492548 001 3 cell 31 WH 2 8 AH Li ion battery 510099 001 Modem module for use in all countries and regions except Australia and New Zealand NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 598766 001 510099 011 Modem module for use only in Australia and New Zealand NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 598766 001 531993 001 HP un2420 Broadband Module for use in all countries and regions 537921 001 572509 001 HP Integrated Module with Bluetooth 2 1 Wireless Technology NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 598766 001 Intel
45. Support 126 Chapter 7 Backup and recovery Using f11 recovery tools A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management Ef NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Windows 7 127 Using a Windows 7 operating system DVD purchased separately
46. This section applies only to computer models with WWAN capability NOTE If there is a SIM inserted in the SIM slot it must be removed before disassembling the computer Be sure that the SIM is reinserted in the SIM slot after reassembling the computer Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 Remove the SIM 1 Press in on the SIM 1 The module partially ejects from the SIM slot 2 Remove the SIM 2 from the SIM slot Reverse this procedure to insert the SIM Component replacement procedures 45 Bluetooth module Description Spare part number HP Integrated Module with Bluetooth 2 1 Wireless Technology 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 598766 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the o
47. XED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW Access time Random 122 Chapter 6 Specifications CD 110 ms DVD 130 ms Applicable disc Read Write Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 3 600 KB sec DVD ROM Drive specifications 123 7 Backup and recovery Windows 7 To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only e Backing up individual files and folders e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools E NOTE For detailed instructions perform a search for these topics in Help and Support NOTE Incase of system instability
48. a ExpressCard slot bezel 8b Wireless module compartment cover 8c Bluetooth module compartment cover 8d Memory module compartment cover NOTE The Plastics Kit also includes the display hinge covers and the optical drive bezel which are not illustrated See Plastics Kit on page 30 for more Plastics Kit spare part information 9 Card reader board and cable 598768 001 10 Card reader board bracket 598767 001 11 Speaker 598799 001 12 Bluetooth module cable included in the Cable Kit spare part number 598766 001 13 System board includes processor replacement thermal material and replacement thermal material cleaning kit System boards for use on computer models equipped with a standard voltage 35 W processor Equipped with an Intel Core i7 620M 2 66 GHz processor for use in all countries and 598765 001 regions except the People s Republic of China and Russia Equipped with an Intel Core i7 620M 2 66 GHz processor for use only in the People s 614968 001 Republic of China and Russia Equipped with an Intel Core i5 540M 2 53 GHz processor for use in all countries and 598764 001 regions except the People s Republic of China and Russia Equipped with an Intel Core i5 540M 2 53 GHz processor for use only in the People s 614967 001 Republic of China and Russia 22 Chapter 3 Equipped with an Intel Core i5 520M 2 40 GHz processor for use in all countries and 598763 001 regions except the People s Republic
49. alues that were set at the factory follow these steps 1 um qe wm Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File Restore defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower right corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts NOTE Your password settings and security settings are not changed when you restore the factory settings Windows XP 113 Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer System Diagnostics Displays the following information e System Information Identification informati
50. ands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St
51. ard Sheet C13 connector for mating with the appliance inlet on the back of the computer 140 Chapter9 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 T The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV
52. ard reader board and cable Display enclosure includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers 598770 001 598771 001 598772 001 598773 001 Display bezel for use only with computer models equipped with a webcam Display bezel for use only with computer models not equipped with a webcam Display panel cable includes webcam module cable and ambient light sensor board cable Display Hinge Kit includes left and right display hinges and left and right hinge covers 598774 001 HP 2540 Series Docking Station 598775 001 DVD ROM Drive 598776 001 DVD RW and CD RW Super Multi Double Layer Drive 598777 001 4 57 cm 1 80 in 160 GB 5400 rpm hard drive 598778 001 4 57 cm 1 80 in 250 GB 5400 rpm hard drive 598779 001 6 35 cm 2 50 in 250 GB 7200 rpm hard drive 598780 001 6 35 cm 2 50 in 320 GB 7200 rpm hard drive 598781 001 6 35 cm 2 50 in 500 GB 7200 rpm hard drive 598782 001 598783 001 598786 001 598787 001 4 57 cm 1 80 in 160 GB solid state drive 6 35 cm 2 50 in 160 GB solid state drive 4 57 cm 1 80 in Hard drive carrier kit 6 35 cm 2 50 in Hard drive carrier kit includes HDD and ODD connector boards and the USB board 598788 001 Fan heat sink assembly for use only with 25 W processors includes replacement thermal material and replacement thermal material cleaning kit 34 Chapter3 Il
53. are part number 23 36 S Screw Kit spare part number 31 36 SD Card Reader 16 security cable slot 16 security product description 4 serial number 19 42 service considerations 37 SIM removal 45 spare part number 45 SIM slot 17 smart card reader 15 solid state drive product description 2 removal 50 61 spare partnumbers 25 26 28 29 34 36 50 61 speaker removal 86 spare part number speakers 14 17 specifications computer 120 display 121 DVD ROM Drive 122 DVD RW and CD RW SuperMulti Double Layer Drive 122 hard drive 121 optical drive 122 static shielding materials 41 switch cover removal 65 spare part number system board removal 89 spare part numbers 22 34 36 89 22 36 86 21 36 65 T thermal material replacement 94 tools required 37 top cover removal 81 spare partnumbers 22 36 81 TouchPad 13 TouchPad button 13 TouchPad on off button 11 13 TouchPad scroll zone 13 transporting guidelines 40 U Universal Serial Bus USB port connector pinout 139 location 15 16 V vents 16 17 video product description 2 volume down button 11 volume mute button 11 volume up button 12 Ww webcam 8 webcam light 8 webcam module removal 78 79 spare part number 27 36 78 79 Windows applications key 12 Windows logo key 12 wireless antenna disconnecting 55 57 location 8 wireless button 11 wireless light 14 wireless module compartment 18 wireless module compartment cover illustrated
54. ault User Tools Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT P Enable disable Anti Theft Protection DriveLock Passwords Automatic DriveLock e Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software NOTE You must have a setup password to change this setting Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the low voltage hard drive or the standard voltage hard drive in the Upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag Windows Vista 107 System Configuration menu Ey NOTE Some of the menu items listed in this section may no
55. available in Embedded Security for ProtectTools For more information refer to the ProtectTools software NOTE You must have a setup password to change this setting Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the low voltage hard drive or the standard voltage hard drive in the Upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag Windows XP 115 System Configuration menu Ey NOTE Some of the menu items listed in this section may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds Device Configurations e 116 Chapter 5 Computer Setup Set the MultiBoot Express Boot Popup delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic URL enabled by default Enable disable CD ROM boot disabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot enabled by default Enable disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default Set the Legacy Boot Order Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following
56. back it up regularly e X Backup templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit Paste The screen image is added to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer EY NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire
57. by default SATA Serial Advanced Technology Attachment device mode The following options are available AHCI Advanced Host Controller Interface IDE Integrated Drive Electronics RAID select models only Select Device Configurations continued To do this NOTE Availability of these options varies by computer model e Enable disable secondary battery fast charge enabled by default e Enable disable HP QuickLook enabled by default e Enable disable Preboot Authentication on HP QuickLook Boot enabled by default e Enable disable HP QuickWeb enabled by default e Enable disable HP QuickWeb Write Protect disabled by default o Enable disable Virtualization Technology select models only disabled by default e Enable disable TXT Intel Trusted Execution Technology select models only disabled by default e Multi Core CPU enabled by default e Intel HT Technology enabled by default e Enable disable Wake on USB enabled by default e Enable disable Num lock state at boot disabled by default Windows Vista 109 Select Built In Device Options Port Options 110 Chapter 5 Computer Setup To do this e Enable disable the wireless button state enabled by default e Enable disable embedded WLAN device radio select models only enabled by default e Enable disable the embedded Bluetooth device radio enabled by default e Enable disable t
58. computer select models only or your files Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Windows Vista 129 Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE Ifyou are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your
59. dule compartment 598798 001 Screw Kit 598799 001 Speaker 598800 001 Switch cover includes display lid switch board and cable and capacitive board and cable 598801 001 Top cover for use only with computer models equipped with a fingerprint reader includes fingerprint reader board and cable TouchPad board and cable TouchPad button board and cable and TouchPad bracket 598802 001 Top cover for use only with computer models not equipped with a fingerprint reader includes TouchPad board and cable TouchPad button board and cable and TouchPad bracket 598803 001 Webcam module 598856 002 2 GB memory module 1333 MHz DDR3 598859 002 1 GB memory module 1333 MHz DDR3 599092 002 4 GB memory module 1333 MHz DDR3 602675 001 4 57 cm 1 80 in 80 GB solid state drive 602676 001 6 35 cm 2 50 in 80 GB solid state drive 613152 001 65 W non PFC AC adapter 613161 001 65 W PFC AC adapter 614537 001 4 57 cm 1 80 in 320 GB 5400 rpm hard drive 614965 001 System board equipped with an Intel Core i7 640LM 2 13 GHz low voltage 25 W processor for use only in the People s Republic of China and Russia includes replacement thermal material and replacement thermal material cleaning kit 614966 001 System board equipped with an Intel Core i5 520M 2 40 GHz standard voltage 35 W processor for use only in the People s Republic of China and Russia includes replacement thermal material and replacement thermal material cleaning kit 614966 00
60. dy to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 39 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items o
61. e e FreeDOS Chapter 1 Product description Category Description Preinstalled with Microsoft Office Windows 7 Home Basic 32 Windows 7 Home Premium 32 64 Windows 7 Professional 32 64 Windows Vista Home Basic Windows Vista Business 32 with Windows 7 license Windows Vista Business 32 with Windows 7 license with Personal without PowerPoint Windows Vista Business 32 with Windows 7 license with Personal with PowerPoint Windows Vista Business 32 with Windows 7 license with Professional Windows XP Professional 32 with Windows 7 Professional license Restore media OSDVD Windows 7 Home Basic 32 Windows 7 Home Premium 32 64 Windows 7 Professional 32 64 Windows Vista Business 32 Windows Vista Home Basic Windows XP Professional 32 Certified SUSE Linux Enterprise Desktop Office restore media Office Ready restore DVD DRDVD Device driver and Application DVD Windows 7 with WINDVD Windows 7 without WINDVD Windows Vista Windows XP Professional Supported Microsoft WHQL Novell 6 Category Description Web only support Windows 7 Enterprise 32 64 Windows 7 Ultimate 32 64 Windows Vista Business 64 Windows Vista Enterprise 32 64 Serviceability End user replaceable parts Chapter 1 Product description AC adapter Bluetooth module Battery Expansion memory module Hard drive Optical drive Power cord Primary memory module RTC battery SIM Solid state drive WLAN
62. e Unconfigure AMT on next boot Select Terminal Emulation Mode ANSI o VT100 Enable disable Firmware Progress Event Support Enable disable Initiate Intel CIRA Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Windows Vista 111 Windows XP Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating System is not working or will not load Ey NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the k
63. e drei EEE 87 SY Etuis Trop 89 Modem module EET 92 Fanheat sink zisnpleEEH 93 5 Computer Soluis i iaaa iaa iiaea aoaia aaia aaeain 96 WINdOWS 0 antisite ia deiri ae E AOA EAT A EE EAE RO 96 Starting Computer SCtUP esisiini a a ae EAE n RR ERR ud 96 Using Computer Setup sssssssssssssssssssssssssee eere ener nnne nennen nennen nnne rennen 96 Navigating and selecting in Computer Setup seeneee 96 Restoring factory settings in Computer Setup sseeee 97 Computer Setup menus sssssssssssssseeneeeeeeer Ir n EAEE n nennen nennen nnne senes nnns 98 ali mn M n A O E 98 SOCulrity MN CMU E E EE E E E 99 System Configuration menu sssssssssseee nemen 100 WInNdOwWS Vicla recreio oiia 103 Starting Computer Setup tet ete aa aaa a N 103 Using Computer Setup cccccccceeee eee ee eect cece eee ee eae eaaaaaaecaaeceeeaeeeeeeeeeeeeeeeeeeeeeeteteeeeenees 103 Navigating and selecting in Computer Setup see 103 Restoring factory settings in Computer Setup sseeene 105 Computer Setup menus ssssssssssessssseseeeeee errem em enne nn nennen nennen nennen EEEE 106 dE c 106 Security ITiGnu 2 o eei ere ecd y eei v eee egere ecu e d na leid vacent 107 System Configuration menu ssssssssssee emen enn
64. e the two Torx T8M2 5x6 0 screws 1 that secure the display assembly to the computer Ey NOTE The screw on the left display hinge also secures a display panel cable ground loop 2 74 Chapter 4 Removal and replacement procedures 11 Lift the display assembly straight up to remove it 3 Component replacement procedures 75 12 Ifit is necessary to replace the display bezel or any of the display assembly internal components a Remove the four rubber screw covers 1 and the four Torx T8M2 5x5 0 screws 2 that secure the display bezel to the display assembly E NOTE The rubber screw covers on the display bezel top edge are thicker than the rubber Screw covers on the display bezel bottom edge Cj Os l s j b Flexthe inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure 76 Chapter 4 Removal and replacement procedures c Remove the display bezel 4 The display bezel is available using spare part numbers 598770 001 for use only with computer models equipped with a webcam and 598771 001 for use only with computer models not equipped with a webcam 13 If itis necessary to replace the ambient light sensor board a Release the ZIF connector to which the ambient light sensor board is connected and then disconnect the cable 1 from the board b Remove the Torx T8M2
65. e two Phillips PM2 0x2 0 broad head screws 1 and the Phillips PM2 0x5 0 screw 2 that secure the card reader board bracket to the top cover 4 Liftthe front edge of the card reader board bracket 3 until it rests at an angle Remove the card reader board bracket 4 by sliding it up and forward at an angle r 6 Slide the card reader board 1 to the right until the tabs on the card reader board disengage from the slots on the top cover Component replacement procedures 85 7 Remove the card reader board 2 and cable Reverse this procedure to install the card reader board cable and bracket Speaker Description Spare part number Speaker 598799 001 Before removing the speaker follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 2 3 4 a b c d e Remove the battery see Battery on page 44 and then remove the following components Memory module compartment cover see Expansion memory module on page 48 Wireless module compartment cover see WLAN module on page 53 Switch cover and keyboard see Switch cover and keyboard on page 65 Display a
66. ecured by a C clip 30 Chapter3 Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapter 65 W non PFC AC adapter 613152 001 65 W PFC AC adapter 613161 001 Cable Kit includes Bluetooth module cable and modem module cable 598766 001 HP 2540 Series Docking Station 598774 001 Power cord For use in Argentina 490371 D01 For use in Australia and New Zealand 490371 011 For use in Brazil 490371 202 For use in Canada and the United States 490371 001 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 Power cord for use in Singapore and the United Kingdom 490371 031 Screw Kit 598798 001 Miscellaneous parts 31 Sequential part number listing Spare part number 481089 001 Description RTC battery 490371 001 490371 011 490371 021 490371 031 Power cord for use in Canada and the United States Power cord for use in Australia and New Zealand Power cord for use in Europe the Middle East and Africa Power cord for use in Singapore and the United Kingdom 490371 061 Power cord for use in
67. em board 11 Release the ZIF connector 3 to which the pointing stick cable is attached and then disconnect the pointing stick cable 4 from the system board 12 Remove the keyboard 5 13 Disconnect the power button board cable 1 and the capacitive board cable 2 from the system board Component replacement procedures 67 14 Remove the switch cover 3 Reverse this procedure to install the switch cover and keyboard 68 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery 481089 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 and then remove the following components a Memory module compartment cover see Expansion memory module on page 48 b Wireless module compartment cover see WLAN module on page 53 c Switch cover and keyboard see Switch cover and keyboard on page 65 Remove the RTC battery A Use a flat bladed non conductive tool to remove the RTC battery from the socket Reverse this procedure
68. enter Your changes go into effect when the computer restarts S NOTE Your password settings and security settings are not changed when you restore the factory settings Windows 7 97 Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer System Diagnostics Displays the following information e System Information Identification information for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system components needed for starting the computer e Rurn In Test Runs a comprehensive check on system memory e HardDisk Test Runs a comprehensive self test on any hard drive in the system e Memory Test Runs a comprehensive test on any memory installed in the computer e Battery Test Runs a comprehensive test on any batteries installed in the computer e
69. entire computer select models only or your files NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps A CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition or the HP Recovery partition To find the partitions select Start Computer EY NOTE If the Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on
70. ew Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 582564 002 24 Chapter 3 Broadcom 4312G 802 11b g WiFi Adapter for use in Antigua and Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan Uruguay the United States Venezuela and Vietnam Illustrated parts catalog 582562 001 Item Description Spare part number Broadcom 4312G 802 11b g WiFi Adapter for use in Afghanistan Albania Algeria 582564 002 Andorra Angola Antigua and Barbuda Argenti
71. eyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the Screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security or System Configuration menu To exit Computer Setup menus choose one of the following methods e To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File Ignore changes and exit and then press enter e To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions 112 Chapter 5 Computer Setup Use the tab key and the arrow keys to select File Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Ef NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the v
72. face After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 38 Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are rea
73. fault e Enable disable the Network Interface Controller LAN enabled by default e Enable disable LAN WLAN switching disabled by default e Setthe wake on LAN state Options include the following Disabled Boot to Network Follow Boot Order e Enable disable the Ambient Light Sensor e Enable disable the Notebook Upgrade bay device enabled by default e Enable disable the fingerprint device enabled by default e Enable disable the integrated camera enabled by default e Enable disable the Power Monitor Circuit enabled by default e Enable disable the audio device enabled by default e Enable disable a modem device enabled by default e Enable disable the microphone enabled by default e Enable disable the internal speakers enabled by default NOTE NOTE All port options are enabled by default e Enable disable the serial port e Enable disable the parallel port e Enable disable the flash media reader e Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator e Enable disable the 1394 port e Enable disable the ExpressCard slot e Enable disable the Smart Card slot e Enable disable the eSATA port Select To do this AMT Options e Enable disable Firmware Verbosity e Enable disable AMT Setup Prompt Ctrl P e Enable disable USB Key Provisioning Support e E
74. gle Ey NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion 5 NOTE Ifthe WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module 58 Chapter 4 Removal and replacement procedures Optical drive NOTE The optical drive is an optional feature and is available only on computer models equipped with a low voltage 25 W processor Description Spare part number DVD RW and CD RW SuperMulti Double Layer Drive 598776 001 DVD ROM Drive 598775 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system m Disconnect all external devices connected to the computer po Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 5 Remove the memory module compartment cover see Expansion memory module on page 48 Remove the optical drive 1 Position the computer with the right side toward you 2 Remove the two Phillips PM2 0x5 0 screws that secure the optical drive to the computer T l l
75. he Network Interface Controller LAN enabled by default e Enable disable LAN WLAN switching disabled by default e Setthe wake on LAN state Options include the following Disabled Boot to Network Follow Boot Order e Enable disable the Ambient Light Sensor e Enable disable the Notebook Upgrade bay device enabled by default e Enable disable the fingerprint device enabled by default e Enable disable the integrated camera enabled by default e Enable disable the Power Monitor Circuit enabled by default e Enable disable the audio device enabled by default e Enable disable a modem device enabled by default e Enable disable the microphone enabled by default e Enable disable the internal speakers enabled by default NOTE NOTE All port options are enabled by default e Enable disable the serial port e Enable disable the parallel port e Enable disable the flash media reader e Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator e Enable disable the 1394 port e Enable disable the ExpressCard slot e Enable disable the Smart Card slot e Enable disable the eSATA port Select AMT Options Set Security Level To do this Enable disable Firmware Verbosity Enable disable AMT Setup Prompt Ctrl P Enable disable USB Key Provisioning Support Enable disabl
76. he computer provides the following tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE lf you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information
77. he display enclosure The webcam module is available using spare part number 598772 001 Component replacement procedures 79 m Route the webcam module cable 3 through the slot built into the display enclosure Reverse this procedure to reassemble and install the display assembly 80 Chapter 4 Removal and replacement procedures Top cover Z7 NOTE The top cover spare part kit includes the TouchPad board and cable TouchPad button board and cable and TouchPad bracket Description Spare part number For use only on computer models equipped with a fingerprint reader includes fingerprint reader and 598801 001 cable For use only on computer models not equipped with a fingerprint reader 598802 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 2 3 4 a b c d Remove the battery see Battery on page 44 and then remove the following components Memory module compartment cover see Expansion memory module on page 48 Wireless module compartment cover see WLAN module on page 53 Switch cover and keyboard see Sw
78. ight and button Opens and turns on the keyboard light which illuminates the keyboard in low light conditions 6 Internal microphones 2 Record sound Chapter 2 External component identification Item Component Description 7 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Display components 9 Buttons and fingerprint reader OQO eoe i 10 Chapter 2 External component identification Item 1 Component Power button Description e When the computer is off press the button to turn on the computer e When the computer is on press the button to shut down the computer NOTE Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command in Windows 7 or Windows Shut Down command in Windows Vista and Windows XP e When the computer is in the Sleep state in Windows 7 and Windows Vista or in Standby in Windows XP press the button briefly to exit Sleep in Windows 7 and Windows Vista or Standby in Windows
79. itch cover and keyboard on page 65 Display assembly see Display assembly on page 72 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the four rubber screw covers 1 on the front edge of the base enclosure 3 Remove the two rubber screw covers 2 in the rear corners of the base enclosure Component replacement procedures 81 4 Remove the following screws 1 Four Torx T8M2 5x5 0 screws 2 Three Torx T8M2 5x6 0 screws 3 One Torx T8M2 0x5 0 screw 4 One Torx T8M2 0x4 0 screw P ee i c EST fe l 5 Turn the computer right side up with the front toward you 6 Release the ZIF connector to which the card reader board cable is attached and then disconnect the card reader board cable 1 from the system board 7 Release the ZIF connector to which the TouchPad cable is attached and then disconnect the TouchPad cable 2 from the system board 82 Chapter4 Removal and replacement procedures 8 Release the ZIF connector to which the fingerprint reader board cable is attached and then disconnect the fingerprint reader board cable 3 from the system board 9 Lift the rear edge of the top cover 1 and then swing it up and forward until it rests at an angle 10 Liftthe front edge of the top cover 2 until it disengages from the base enclosure 11 Remove
80. iver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Be sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http Awww hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery
81. la Vietnam Yemen Zaire Zambia and Zimbabwe 582564 001 Broadcom 43224AGN 802 11a b g draft n WiFi Adapter for use in Antigua and Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan Uruguay the United States Venezuela and Vietnam 582564 002 Broadcom 43224AGN 802 11a b g draft n WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Jo
82. ls equipped with a webcam 598770 001 For use only with computer models not equipped with a webcam 598771 001 2 Webcam module 598803 001 3 Ambient light sensor board 598761 001 4 Display Hinge Kit includes 598773 001 5 Display panel cable includes webcam module cable and ambient light sensor board 598772 001 cable 6 Display enclosure includes microphone receivers and cables WLAN antenna cables 598769 001 and transceivers and WWAN antenna cables and transceivers Display components 27 Mass storage Item Description Spare part number 1 6 35 cm 2 50 in mass storage device NOTE 6 35 cm 2 50 in devices must be installed in the optical drive bay using a hard drive carrier spare part number 598787 001 includes HDD and ODD connector boards and the USB board Installation of 6 35 cm 2 50 in devices in the hard drive bay is not supported 6 35 cm 2 50 in mass storage devices available for use on computer models equipped with a standard voltage 35 W processor e 500 GB 7200 rpm hard drive 598781 001 e 320 GB 7200 rpm hard drive 598780 001 e 320 GB 7200 rpm SED hard drive 618243 001 e 250 GB 7200 rpm hard drive 598779 001 e 160 GB solid state drive 598783 001 e 80 GB solid state drive 602676 001 A 6 35 in 2 50 in 250 GB 7200 rpm hard drive spare part number 598779 001 can be used on computer models equipped with a low voltage 25 W processor Use of this hard drive req
83. ltage 25 W processor support the following storage devices e Inthe 1 8 in hard drive bay e 820 GB hard drive 5400 rpm SMART SATA II e 250 GB hard drive 5400 rpm SMART SATA II 160 GB hard drive 5400 rpm SMART SATA II or 160 GB solid state drive 80 GB solid state drive e Inthe 2 5 in hard drive carrier for RAID support 2 5 in 250 GB 7200 rom SMART SATA II hard drive requires the installation of a 1 8 in 250 GB 5400 rpm hard drive in the 1 8 in hard drive bay NOTE Internal storage devices are customer removable and will withstand multiple insertion and removal cycles Up to 15 GB is reserved for the system recovery software Optical drives NOTE The optical drive is an optional feature and is available only on computer models equipped with a low voltage 25 W processor Fixed removal of 1 screw required Customer accessible Serial ATA 9 5 mm tray load Supports the following drives e DVD RW and CD RW SuperMulti Double Layer Drive e DVD ROM Drive Audio and video Integrated dual array microphones IDT 92HD75B high definition HD audio Supports 2 stereo speakers Integrated 2 0 megapixel webcam with macro focus for business card reader Modem 56K V 92 1 5 in data fax modem Chapter 1 Product description Category Description Supports no modem option Modem cable not included Ethernet Intel 82577 LM 10 100 1000 GB
84. lustrated parts catalog Spare part Description number 598789 001 Fan heat sink assembly for use only with 35 W processors includes replacement thermal material and replacement thermal material cleaning kit 598790 001 Keyboard for use in the United States includes cable 598790 031 Keyboard for use in the United Kingdom includes cable 598790 041 Keyboard for use in Germany includes cable 598790 051 Keyboard for use in France includes cable 598790 061 Keyboard for use in Italy includes cable 598790 071 Keyboard for use in Spain includes cable 598790 081 Keyboard for use in Denmark includes cable 598790 091 Keyboard for use in Norway includes cable 598790 121 Keyboard for use in French Canada includes cable 598790 131 Keyboard for use in Portugal includes cable 598790 141 Keyboard for use in Turkey includes cable 598790 161 Keyboard for use in Latin America includes cable 598790 171 Keyboard for use in Saudi Arabia includes cable 598790 201 Keyboard for use in Brazil includes cable 598790 211 Keyboard for use in Hungary includes cable 598790 A81 Keyboard for use in the Czech Republic and Slovakia includes cable 598790 251 Keyboard for use in Russia includes cable 598790 261 Keyboard for use in Bulgaria includes cable 598790 281 Keyboard for use in Thailand includes cable 598790 291 Keyboard for use in Japan includes cable 598790
85. lvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela
86. n a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 40 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include ei
87. n optional external optical drive if used with a powered USB cable 4 USB port Connects an optional USB device 5 Hard drive bay Holds a 2 5 in hard drive 6 Smart card reader Supports optional smart cards and Java Cards Left side components 15 Rear components F Item Component Description 1 RJ 45 network jack Connects a network cable 2 USB ports 2 Connect optional USB devices Right side components Fi Item 1 Component ExpressCard34 slot Description Supports optional ExpressCards 2 Docking connector Connects an optional docking device 3 4 5 Security cable slot Vent DisplayPort Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Connects a digital display device such as a high performance monitor or projector 6 External monitor port Connects an external VGA monitor or projector 7 Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio Als
88. n page 89 Remove the fan heat sink assembly 1 2 3 Turn the system board upside down with the front toward you Disconnect the fan cable 1 from the system board Remove the Torx T8M2 0x5 0 screw 2 that secures the fan heat sink assembly to the system board Following the 1 2 3 4 sequence stamped into the fan heat sink assembly loosen the four captive screws 3 that secure the fan heat sink assembly to the system board Remove the fan heat sink assembly 4 I l l l l l l E NOTE The thermal material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and system board each time the fan heat sink assembly is removed Thermal paste is located on the processor Northbridge component 1 and the fan heat sink assembly section that services it 2 A thermal pad is used on the graphics subsystem conponent 3 and the fan heat sink assembly section that services it 4 Replacement thermal material is included with all fan heat sink assembly and system board spare part kits 94 Chapter 4 Removal and replacement procedures Reverse this procedure to install the fan heat sink assembly Component replacement procedures 95 5 Computer Setup Windows 7 Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Ey NOTE Some of the Computer Setup menu items listed in this guide ma
89. na Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao
90. na and Russia System boards equipped with a low voltage 25 W processor Equipped with an Intel Core i7 640M 2 13 GHz processor for use in all countries and regions except 598762 001 the People s Republic of China and Russia Equipped with an Intel Core i7 640M 2 13 GHz processor for use only in the People s Republic of 614965 001 China and Russia Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 and then remove the following components Bluetooth module see Bluetooth module on page 46 a b Low voltage hard drive see Low voltage hard drive or solid state drive on page 50 c Memory module compartment cover see Expansion memory module on page 48 d Wireless module compartment cover see WLAN module on page 53 e Optical drive see Optical drive on page 59 or standard voltage hard drive see Standard voltage hard drive or solid state drive on page 61 f Switch cover and keyboard see Switch cover and keyboard on page 65 g Display assembly see Display assembly on page
91. nable disable Unconfigure AMT on next boot e Select Terminal Emulation Mode ANSI VT100 e Enable disable Firmware Progress Event Support e Enable disable Initiate Intel CIRA Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Windows Vista Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Ey NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus Windows Vista 103 To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item
92. nama Paraguay Peru Saudi Arabia Taiwan Uruguay the United States Venezuela and Vietnam 582564 001 Broadcom 43224AGN 802 11a b g draft n WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands N
93. nd is available only on computer models equipped with a low voltage 25 W processor 18 Hard drive carrier kit 4 57 cm 1 80 in 598786 001 6 35 cm 2 50 in includes HDD and ODD connector boards and the USB board 598787 001 19 Base enclosure includes display release latch battery release latch LED board and 598759 001 cable and rubber feet Rubber Kit includes display bezel rubber bumpers display bezel screw covers RJ 11 598797 001 jack cover and Mylar used in the WLAN module compartment 20 Battery 9 cell 93 WH 2 8 AH Li ion battery 593587 001 6 cell 62 WH 2 8 AH Li ion battery 593586 001 6 cell 55 WH 2 8 AH Li ion long life battery 593585 001 3 cell 31 WH 2 8 AH Li ion battery 492548 001 3 cell 28 WH 2 8 AH Li ion long life battery 593584 001 21 HP Integrated Module with Bluetooth 2 1 Wireless Technology 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 598766 001 Computer major components 23 Item 22 Description WLAN module Spare part number Broadcom 43224AGN 802 11a b g draft n WiFi Adapter for use in Antigua and Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Pa
94. network interface card NIC with iAMT 4 0 support 83 84 85 wake on LAN DC no 3 S4 S5 wake on LAN AC yes NIC power down technology Ethernet cable not included Wireless Integrated wireless local area network WLAN options by way of wireless module Two WLAN antennas built into display assembly Support for no WLAN option Support for the following WLAN formats e Broadcom 43224AGN 802 11a b g draft n WiFi Adapter e Broadcom 4312G 802 11b g WiFi Adapter e Intel Centrino Advanced N 6200 WLAN module Integrated wireless wide area network WWAN options by way of wireless module Two WWAN antennas built into display assembly world wide 5 band Support for no WWAN option Supports WWAN after market option product number WD301AA Security provided by Subscriber Identify Module SIM located inside battery bay Support for the following WWAN formats e High Speed Packet Access HSPA WWAN module e HSPA Evolution Data Optimized EV DO WWAN module External media card Integrated personal area network PAN options by way of Bluetooth module Broadcom Bluetooth specification v2 1 compliant Support for no WPAN option One ExpressCard34 slot supporting USB and PCle ExpressCard modules One Digital Media Reader slot supporting MultiMediaCard MMC and Secure Digital SD Memory Card optional digital card formats 4 Category Description Ports e 1394a e 3 pin AC power e Headph
95. ngle track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 976 752 240 625 121 433 488 376 120 Disk rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details 12 1 in display specifications 121 DVD RW and CD RW SuperMulti Double Layer Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode DVD ROM Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MI
96. nistrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password Create New BIOS User Account e Select from a list of BIOS users e Select from a list of ProtectTools users Password Policy requires a BIOS administrator password HP SpareKey Always Prompt for HP SpareKey Enrollment Revise password policy criteria Enable disable HP SpareKey enabled by default Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader ownership select models only disabled by default User Tools Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT P Enable disable Anti Theft Protection DriveLock Passwords Automatic DriveLock e Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions
97. nstall the operating system 6 After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc 7 Follow the on screen instructions to install the drivers and programs 134 Chapter 7 Backup and recovery 8 Connector pin assignments 1394 Pin Signal 1 TPB 2 TPB 3 TPA 4 TPA Signal Audio signal in microphone audio out left channel headphone Audio signal in microphone audio out right channel headphone Ground microphone ground headphone 1394 135 DisplayPort 18 17 15 13 Pin Signal 1 ML lane 0 positive 2 Ground 3 Lane 0 negative 4 Lane 1 positive 5 Ground 6 Lane 1 negative 7 Lane 2 positive 8 Ground 9 Lane 2 negative 10 Lane 3 positive 11 Ground 12 Lane 3 negative 13 Connected to ground 14 Connected to ground 15 Auxiliary channel positive 16 Ground 17 Auxiliary channel 18 Hot plug detect 19 Return for power 20 Power for connector 136 Chapter 8 Connector pin assignments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 137 RJ 11 modem 123456
98. nt backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it up periodically Back up templates stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document 1 2 4 Display the screen you want to save Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc Open a word processing document and then select Edit Paste The screen image is added to the document Save the document To create a backup using the Windows Backup utility select models only follow these steps Ey NOTE Be sure that the computer is connected to AC power before you start the backup process Windows XP 133 NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Accessories gt System Tools gt Backup 2 Follow the on screen instructions Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools select models only Y
99. nt reader 11 Item Component Description 8 Volume up button Increases speaker volume 9 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon Keys Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key 12 Chapter2 External component identification Pointing device components Item Component Description 1 Left TouchPad button Functions like the left button on an external mouse 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left pointing stick button Functions like the left button on an external mouse 4 Pointing stick Moves the pointer and selects or activates items on the screen 5 TouchPad on off button Turns the TouchPad on and off 6 Right pointing stick button Functions like the right button on an external mouse 7 TouchPad scroll zone Scrolls up or down
100. o connects an optional headset microphone NOTE When a device is connected to the headphone jack the computer speakers are disabled 8 9 1394 port SD Card Reader 16 Chapter2 External component identification Connects an optional IEEE 1394 or 1394a device such as a camcorder Supports the MultiMediaCard MMC and Secure Digital SD Memory Card optional digital card formats Bottom components Item 1 2 3 4 Component Battery release latches 2 Battery bay Vents 7 SIM slot select models only Description Release the battery from the battery bay Holds the battery Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Contains a wireless SIM The SIM slot is located inside the battery bay 5 6 Hard drive bay and memory module compartment Speakers 2 Holds a 1 8 in hard drive and contains an expansion memory module slot NOTE If the computer is equipped with a 1 8 in hard drive or solid state drive it is installed in this location If the computer is equipped with a 2 5 in hard drive or solid state drive it is installed in the optical drive bay see item 8 Produce sound Bottom components 17 Item Component 7 Wireless module compartment Description Contains
101. odem E 138 RJS T ToT dee 138 Universal Serial BUS e ee HE ee IE etd RR FU aaia a ene satel aaan A anaa aAa 139 9 Power cord Sot roquiFemi hifS ciu ades nds etia E ERE ERE MEEREE MAUI AR EROR E CERRAR EAR EEMERRE Fk daera CEMERA FERA TUE MARA FUA 140 Requirements Tor all couritries waisted titre bet o RR dE qp a MIS Ax ERA dd TRA aA AR URN ERE aa 140 Requirements for specific countries and regions sssssssssssseeeeen eene 141 30 ROCCO aisi ster xa trea eo DUIS A 142 Balttepy esc coved EN debeo iie rn E e DTA TEENE PE Sume eheu ep ete eeu euet E NT 142 DISP ETT 142 1 Product description Category Product Name Description HP EliteBook 2540p Notebook PC Processors Intel Dual Core processors support Intel Turbo Boost Technology e Intel Dual Core i7 640LM 2 13 GHz processor turbo up to 2 93 GHz 4 MB L3 cache 4 threads low voltage 25 W e Intel Dual Core i7 620M 2 66 GHz processor turbo up to 3 33 GHz 4 MB L3 cache 4 threads standard voltage 35 W e Intel Dual Core i5 540M 2 53 GHz processor turbo up to 3 06 GHz 3 MB L3 cache 4 threads standard voltage 35 W e Intel Dual Core i5 520M 2 40 GHz processor turbo up to 2 93 GHz 3 MB L3 cache 4 threads standard voltage 35 W Chipset Mobile Intel QM57 Express chipset non HDI Graphics Intel HD Graphics with up to 512 MB
102. of China and Russia Illustrated parts catalog Item Description Spare part number Equipped with an Intel Core i5 520M 2 40 GHz processor for use only in the People s 614966 001 Republic of China and Russia System boards for use on computer models equipped with low voltage 25 W processors Equipped with an Intel Core i7 640M 2 13 GHz processor for use in all countries and 598762 001 regions except the People s Republic of China and Russia Equipped with an Intel Core i7 640M 2 13 GHz processor for use only in the People s 614965 001 Republic of China and Russia 14 Modem module NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 598766 001 For use in all countries and regions except Australia and New Zealand 510099 001 For use only in Australia and New Zealand 510099 011 15 Modem module cable includes RJ 11 connector included in the Cable Kit spare part number 598766 001 16 Fan heat sink assembly includes replacement thermal material and replacement thermal material cleaning kit For use only with a standard voltage 35 W processor 598789 001 For use only with a low voltage 25 W processor 598788 001 17 Optical drive includes bezel and bracket DVD RW and CD RW SuperMulti Double Layer Drive 598776 001 DVD ROM Drive 598775 001 NOTE The optical drive is an optional feature a
103. oltage hard drive 2 by sliding it up and away from the hard drive carrier at an angle of lt Reverse the above procedure to reassemble and install the standard voltage hard drive 64 Chapter4 Removal and replacement procedures Switch cover and keyboard Description Spare part number Switch cover includes power button board and cable 598800 001 Keyboard for use in country Spare part number Keyboard for use in country Spare part number region region Belgium 598790 A41 Norway 598790 091 Brazil 598790 201 Portugal 598790 131 Bulgaria 598790 261 Russia 598790 251 The Czech Republic 598790 A81 Saudi Arabia 598790 171 Denmark 598790 081 Slovakia 598790 A81 France 598790 051 Slovenia 598790 BA1 French Canada 598790 121 South Korea 598790 AD Germany 598790 041 Spain 598790 071 Greece 598790 DJ Sweden and Finland 598790 B71 Hungary 598790 211 Switzerland 598790 BG1 Iceland 598790 DD1 Taiwan 598790 AB1 Israel 598790 BB1 Thailand 598790 281 Italy 598790 061 Turkey 598790 141 Japan 598790 291 The United Kingdom and Singapore 598790 031 Latin America 598790 161 The United States 598790 001 The Netherlands 598790 B31 Before removing the switch cover and keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external de
104. on contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 O Ef NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 142 Chapter 10 Recycling Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 143 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure T i 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display
105. on for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system components needed for starting the computer e Rurn In Test Runs a comprehensive check on system memory e HardDisk Test Runs a comprehensive self test on any hard drive in the system e Memory Test Runs a comprehensive test on any memory installed in the computer e Battery Test Runs a comprehensive test on any batteries installed in the computer e Error Log Displays a log file if any errors have occurred Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 114 Chapter 5 Computer Setup Security menu E NOTE Some of the menu items listed in this section may not be supported by your computer Select Administrator Tools To do this Setup BIOS Admi
106. on page 81 Remove the Bluetooth module cable 1 Release the Bluetooth module cable 1 from the opening in the base enclosure 2 Disconnect the Bluetooth module cable 2 from the system board 3 Remove the Bluetooth module cable Reverse this procedure to install the Bluetooth module cable 88 Chapter 4 Removal and replacement procedures System board a replacement thermal material cleaning kit Z7 NOTE The system board spare part kit includes the processor replacement thermal material and Description System boards equipped with a standard voltage 35 W processor Spare part number Equipped with an Intel Core i7 620M 2 66 GHz processor for use in all countries and regions except 598765 001 the People s Republic of China and Russia Equipped with an Intel Core i7 620M 2 66 GHz processor for use only in the People s Republic of 614968 001 China and Russia Equipped with an Intel Core i5 540M 2 53 GHz processor for use in all countries and regions except 598764 001 the People s Republic of China and Russia Equipped with an Intel Core i5 540M 2 53 GHz processor for use only in the People s Republic of 614967 001 China and Russia Equipped with an Intel Core i5 520M 2 40 GHz processor for use in all countries and regions except 598763 001 the People s Republic of China and Russia Equipped with an Intel Core i5 520M 2 40 GHz processor for use only in the People s Republic of 614966 001 Chi
107. one microphone combo audio e DisplayPort e Docking e RJ 11 modem e RJ 45 Ethernet includes link and activity lights e USB 2 0 4 on computer models equipped with standard voltage processors 3 on computer models equipped with low voltage processors 1 powered e VGA Dsub 15 pin supporting 1600 x 1200 external resolution at 75 GHz hot plug unplug with auto detect Docking HP 2540 Docking Station Keyboard pointing devices Full size keyboard Dual point pointing stick and TouchPad with scroll zone Spill resistant keyboard with HP drainage system Power requirements 65 W HP Smart AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Supports HP Fast Charge technology Supports the following primary batteries e 9 cell 2 80 Ah 93 WHr Li ion battery e 6 cell 2 80 Ah 62 WHr Li ion battery e 6 cell 2 80 Ah 55 WHr Li ion long life battery e 3 cell 2 80 Ah 31 WHr Li ion battery e 3 cell 2 80 Ah 28 WHr Li ion long life battery Security Integrated fingerprint reader select models only Integrated smart card reader active Full volume encryption Security cable slot Trusted platform module TPM v 1 2 Operating system Preinstalled e Windows 7 Home Premium 32 64 e Windows 7 Professional 32 64 e Windows Vista Home Basic e Windows Vista Business 32 with Windows 7 license e Windows XP Professional 32 with Windows 7 licens
108. ou can use the Windows Backup utility to recover information you have previously backed up e Operating System and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Recovering your information To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Select Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions Ey NOTE For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system as well as software and drivers Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To recover your operating system and programs follow these steps If possible back up all personal files Shut down the computer Insert the Operating System disc into the optical drive 1 2 3 4 Turn on the computer 5 Follow the on screen instructions to i
109. ow the on screen instructions Windows Vista To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options e Backing up individual files and folders e Backing up the entire hard drive select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools Ef NOTE For detailed instructions perform a search for these topics in Help and Support NOTE Incase of system instability HP recommends that you print the recovery procedures and save them for later use 128 Chapter 7 Backup and recovery Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up e Store personal files in the Documents folder and
110. p select models only disabled by default User Tools Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT P Enable disable Anti Theft Protection DriveLock Passwords Automatic DriveLock e Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software NOTE You must have a setup password to change this setting Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the low voltage hard drive or the standard voltage hard drive in the Upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag Windows 7 99 System Configuration menu Ey NOTE Some of the menu i
111. perating system M Disconnect all external devices connected to the computer d Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 Remove the Bluetooth module 1 Loosen the captive screw 1 that secures the Bluetooth module compartment cover to the computer s Lift the cover 2 and release it as far as the Bluetooth module compartment cable allows The Bluetooth module compartment cover is included in the Plastics Kit spare part number 598796 001 3 Disconnect the Bluetooth module cable from the Bluetooth module 1 E NOTE See Bluetooth module cable on page 87 for removal information for the Bluetooth module cable 46 Chapter 4 Removal and replacement procedures 4 Remove the Bluetooth module 2 from the Bluetooth module compartment cover The Bluetooth module compartment cover is included in the Plastics Kit spare part number 598796 001 5 Remove the Bluetooth module Reverse the above procedure to install the Bluetooth module Component replacement procedures 47 Expansion memory module Description Spare part number 4096 MB memory module 1333 MHz DDR3 599092 002 2048 MB memory module 1333 MHz DDR3 598856 002 1024 MB memory module 1333 MHz DDR3 598859 002 Before removing the memory module follow these steps 1 Shut down
112. ponent replacement procedures 91 Modem module Ey NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 598766 001 Description Spare part number For use in all countries and regions except Australia and New Zealand 510099 001 For use only in Australia and New Zealand 510099 01 1 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 2 3 4 a b c d e f Remove the battery see Battery on page 44 and then remove the following components Memory module compartment cover see Expansion memory module on page 48 Wireless module compartment cover see WLAN module on page 53 Switch cover and keyboard see Switch cover and keyboard on page 65 Display assembly see Display assembly on page 72 Top cover see Top cover on page 81 System board see System board on page 89 Remove the modem module 1 Remove the two Phillips PM2 0x4 0 screws 1 that secure the modem module to the system board 2 Lift the modem module
113. rdan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 593584 001 3 cell 28 WH 2 8 AH Li ion long life battery 593585 001 6 cell 55 WH 2 8 AH Li ion long life battery 593586 001 6 cell 62 WH 2 8 AH Li ion battery Sequential part number listing 33 Spare part number 593587 001 598759 001 598761
114. rive must be installed in the optical drive bay and replaces the optical drive Before removing the standard voltage hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery See Battery on page 44 5 Remove the memory module compartment cover see Expansion memory module on page 48 Component replacement procedures 61 Remove the standard voltage hard drive 1 Remove the four Phillips PM3 0x3 0 screws 1 and the two Phillips PM2 0x5 0 screws 2 that secure the hard drive carrier to the computer T I I I l l l 62 Chapter4 Removal and replacement procedures 2 Inserta flat bladed screwdriver or similar tool into the optical drive tab access 1 and press the tab to the right to release the hard drive carrier 2 from the computer 3 Remove the four Phillips PM3 0x3 0 screws that secure the standard voltage hard drive to the hard drive carrier 4 Lift the front edge of the standard voltage hard drive 1 until it clears the front edge of the hard drive carrier Component replacement procedures 63 5 Remove the standard v
115. rove computer security disabled by default SATA Serial Advanced Technology Attachment device mode The following options are available AHCI Advanced Host Controller Interface IDE Integrated Drive Electronics RAID select models only Select Device Configurations continued To do this NOTE Availability of these options varies by computer model e Enable disable secondary battery fast charge enabled by default e Enable disable HP QuickLook enabled by default e Enable disable Preboot Authentication on HP QuickLook Boot enabled by default e Enable disable HP QuickWeb enabled by default e Enable disable HP QuickWeb Write Protect disabled by default o Enable disable Virtualization Technology select models only disabled by default e Enable disable TXT Intel Trusted Execution Technology select models only disabled by default e Multi Core CPU enabled by default e Intel HT Technology enabled by default e Enable disable Wake on USB enabled by default e Enable disable Num lock state at boot disabled by default Windows 7 101 Select Built In Device Options Port Options 102 Chapter 5 Computer Setup To do this e Enable disable the wireless button state enabled by default e Enable disable embedded WLAN device radio select models only enabled by default e Enable disable the embedded Bluetooth device radio enabled by de
116. rrors have occurred Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 106 Chapter 5 Computer Setup Security menu E NOTE Some of the menu items listed in this section may not be supported by your computer Select Administrator Tools To do this Setup BIOS Administrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password Create New BIOS User Account e Select from a list of BIOS users e Select from a list of ProtectTools users Password Policy requires a BIOS administrator password HP SpareKey Always Prompt for HP SpareKey Enrollment Revise password policy criteria Enable disable HP SpareKey enabled by default Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader ownership select models only disabled by def
117. ry module compartment cover see Expansion memory module on page 48 Remove the wireless module compartment cover see WLAN module on page 53 D om oO UF Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 53 and the WWAN module see WWAN module on page 57 8 Remove the switch cover and keyboard see Switch cover and keyboard on page 65 Remove the display assembly 1 Close the computer and turn it upside down with the rear panel toward you 2 Remove the two rubber screw covers 1 and the two Torx T8M2 0x6 0 screws 2 from the bottom of the base enclosure 3 Remove the two Torx T8M2 0x6 0 screws 3 from the rear panel 4 Turn the computer right side up with the front toward you 72 Chapter 4 Removal and replacement procedures Open the display as far as it will open 6 Disconnect the display panel cable 1 from the system board and release it from the clip built into the top cover 7 Release the wireless antenna cables from the clips 2 built into the top cover 8 Disconnect the microphone cable 1 from the system board Component replacement procedures 73 9 Release the microphone cable and the wireless antenna cables from the clips 2 built into the top cover Z CAUTION The display assembly will be unsupported when the following screws are removed To prevent damage to the display assembly support it before removing the screws 10 Remov
118. s service considerations 38 D diskette drive precautions 38 display assembly removal 72 spare part numbers 21 36 72 display bezel removal 76 spare part numbers 27 34 76 display components 8 display enclosure spare part number 27 34 Display Hinge Kit spare part number 27 34 79 display panel cable spare part number 27 34 display panel product description 1 display release button 14 display specifications 121 DisplayPort connector pinout 136 docking connector 16 docking station spare part number 31 34 docking support product description 4 drive light 14 drives preventing damage 38 DVD ROM Drive precautions 38 removal 59 spare part number 23 29 34 59 specifications 122 DVD RW and CD RW SuperMulti Double Layer Drive precautions 38 removal 59 spare part number 59 specifications 122 23 29 34 E electrostatic discharge 39 esc key 12 Ethernet product description 3 ExpressCard slot 16 ExpressCard slot bezel illustrated 30 external media cards product description 3 external monitor port connector pinout 137 location 16 F fan heat sink assembly removal 93 spare part numbers 23 34 35 93 feet locations 43 spare part number 43 fingerprint reader 12 fn key 12 front components 14 function keys 12 G graphics product description 1 grounding equipment and methods 41 H hard drive precautions 38 product description 2 removal 50 61 spare part numbers 25 26 28 29 34 36 50
119. screen instructions Ej NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support 130 Chapter 7 Backup and recovery Using f11 recovery tools A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup EY NOTE If your computer includes a solid state drive SSD you may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drives section of the window To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start Computer Ey NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Dr
120. scription 2 audio in jack connector pinout 135 location 16 audio out jack connector pinout 135 location 16 B base enclosure spare part number 23 34 battery removal 44 spare part numbers 23 32 33 34 44 battery bay 17 battery light 14 battery release latch 17 Bluetooth module removal 46 spare part number 23 32 46 Bluetooth module cable removal 87 Bluetooth module compartment cover illustrated 30 removal 46 bottom components 17 business card slot 14 button components 10 148 Index buttons display release 14 keyboard light 8 pointing stick 13 power 11 QuickLook 11 QuickWeb 11 TouchPad 13 TouchPad button 13 TouchPad on off 11 13 volume down 11 volume mute 11 volume up 12 wireless 11 C Cable Kit spare part number 31 34 cables service considerations 38 card reader board removal 84 spare part number 22 34 84 card reader board bracket removal 84 spare part number 22 34 84 chipset product description 1 components bottom 17 buttons 10 display 8 front 14 keys 12 left side 15 pointing device 13 rear 16 right side 16 computer feet locations 43 spare partnumber 43 computer specifications 120 connector pinout 1394 port 135 audio in jack 135 audio out jack 135 DisplayPort 136 external monitor port 137 headphone jack 135 microphone jack 135 modem jack 138 monitor port 137 network jack 138 RJ 11 jack 138 RJ 45 jack 138 Universal Serial Bus USB port 139 connector
121. spare part kit includes a hard drive or solid state drive bracket Description Spare part number 4 57 cm 1 80 in 320 GB 5400 rpm hard drive 614537 001 4 57 cm 1 80 in 250 GB 5400 rpm hard drive 598778 001 4 57 cm 1 80 in 160 GB 5400 rpm hard drive 598777 001 4 57 cm 1 80 in 160 GB solid state drive 598782 001 4 57 cm 1 80 in 80 GB solid state drive 602675 001 Before removing the low voltage hard drive or solid state drive follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 44 Remove the memory module compartment cover see Expansion memory module on page 48 Remove the low voltage hard drive or solid state drive 1 2 Position the computer with the front toward you Loosen the 2 captive screws 1 that secure the hard drive shield to the computer 50 Chapter4 Removal and replacement procedures 3 Liftthe right edge of the hard drive shield 2 swing it up and to the left and then remove the cover 3 by sliding it up and to the right at an angle The hard drive shield is included in the hard
122. ssembly see Display assembly on page 72 Top cover see Top cover on page 81 86 Chapter 4 Removal and replacement procedures Remove the speaker 1 2 Disconnect the speaker cable 1 from the system board Remove the Phillips PM2 0x4 0 screw 2 and the Phillips PM2 0x6 0 screw 3 that secure the speaker to the base enclosure Remove the speaker 4 from the base enclosure Reverse this procedure to install the speaker Bluetooth module cable EY NOTE The Bluetooth module cable is included in the Cable Kit spare part number 598766 001 Before removing the Bluetooth module cable follow these steps T Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 44 and then remove the following components a Memory module compartment cover see Expansion memory module on page 48 b Wireless module compartment cover see WLAN module on page 53 c Switch cover and keyboard see Switch cover and keyboard on page 65 Component replacement procedures 87 d Display assembly see Display assembly on page 72 e Top cover see Top cover
123. t El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezue
124. t be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds Device Configurations e 108 Chapter 5 Computer Setup Set the MultiBoot Express Boot Popup delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic URL enabled by default Enable disable CD ROM boot disabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot enabled by default Enable disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default Set the Legacy Boot Order Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled
125. t models only disabled by default e Multi Core CPU enabled by default e Intel HT Technology enabled by default e Enable disable Wake on USB enabled by default e Enable disable Num lock state at boot disabled by default Windows XP 117 Select Built In Device Options Port Options 118 Chapter 5 Computer Setup To do this e Enable disable the wireless button state enabled by default e Enable disable embedded WLAN device radio select models only enabled by default e Enable disable the embedded Bluetooth device radio enabled by default e Enable disable the Network Interface Controller LAN enabled by default e Enable disable LAN WLAN switching disabled by default e Setthe wake on LAN state Options include the following Disabled Boot to Network Follow Boot Order e Enable disable the Ambient Light Sensor e Enable disable the Notebook Upgrade bay device enabled by default e Enable disable the fingerprint device enabled by default e Enable disable the integrated camera enabled by default e Enable disable the Power Monitor Circuit enabled by default e Enable disable the audio device enabled by default e Enable disable a modem device enabled by default e Enable disable the microphone enabled by default e Enable disable the internal speakers enabled by default NOTE NOTE All port options are enabled by default e
126. talled in the hard drive bay Installation of this drive in the optical drive bay is not supported e 160 GB solid state drive 598782 001 e 80 GB solid state drive 602675 001 Computer major components 25 Item Description Spare part number 6 35 cm 2 50 in hard drive NOTE The 6 35 cm 2 50 in hard drive must be installed in the optical drive bay using a hard drive carrier Installation of these devices in the hard drive bay is not supported This option is not available when the optical drive is installed e 500 GB 7200 rpm hard drive 598781 001 e 320 GB 7200 rpm hard drive 598780 001 e 320 GB 7200 rpm SED hard drive 618243 001 e 250 GB 7200 rpm hard drive 598779 001 6 35 cm 2 50 in solid state drive NOTE The 6 35 cm 2 50 in solid state drive must be installed in the optical drive bay using a hard drive carrier spare part number 598787 001 includes HDD and ODD connector boards and the USB board Installation of these devices in the hard drive bay is not supported This option is not available when the optical drive is installed e 160 GB solid state drive 598783 001 e 80 GB solid state drive 602676 001 25 Hard drive shield includes two captive screws included with the hard drive spare part kit Display components 26 Chapter 3 Illustrated parts catalog Item Description Spare part number 1 Display bezel For use only with computer mode
127. te The screen image is added to the document Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer Ef NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps E NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer T 2 Select Start gt All Programs gt Maintenance gt Backup and Restore Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only B NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Windows 7 125 Performing a recovery In case of system failure or instability t
128. tems listed in this section may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds Device Configurations e 100 Chapter 5 Computer Setup Set the MultiBoot Express Boot Popup delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic URL enabled by default Enable disable CD ROM boot disabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot enabled by default Enable disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default Set the Legacy Boot Order Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to imp
129. ternal power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 5 Drive light White The hard drive or optical drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive 6 Speakers 2 Produce sound 7 Display release button 14 Chapter2 External component identification Opens the computer Left side components Ey NOTE Refer to the illustration that most closely matches your computer Computer model equipped with a low voltage processor Item Component Description 1 Power connector Connects an AC adapter 2 RJ 11 modem jack Connects a modem cable select models only 3 Powered USB port Provides power to a USB device such as an optional external MultiBay or an optional external optical drive if used with a powered USB cable 4 Optical drive Reads and writes to select models only an optical disc 5 Smart card reader Supports optional smart cards and Java Cards Computer model equipped with a standard voltage processor Item Component Description 1 Power connector Connects an AC adapter 2 RJ 11 modem jack Connects a modem cable select models only 3 Powered USB port Provides power to a USB device such as an optional external MultiBay or a
130. the computer restarts Ey NOTE Your password settings and security settings are not changed when you restore the factory settings Windows Vista 105 Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer System Diagnostics Displays the following information e System Information Identification information for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system components needed for starting the computer e Rurn In Test Runs a comprehensive check on system memory e HardDisk Test Runs a comprehensive self test on any hard drive in the system e Memory Test Runs a comprehensive test on any memory installed in the computer e Battery Test Runs a comprehensive test on any batteries installed in the computer e Error Log Displays a log file if any e
131. ther a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats
132. tics Kit spare part number 598796 001 3 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 4 Remove the two Phillips PM2 5x6 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 55 5 Remove the WLAN module 3 by pulling the module away from the slot at an angle NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion 5 NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 56 Chapter4 Removal and replacement procedures WWAN module Description Spare part number HP un2420 Broadband Module for use in all countries and regions 531993 001 HP hs2330 HSPA Mobile Broadband Module for use in all countries and regions 574249 001 HP hs2320 HSPA Mobile Broadband Module for use only in Europe the Middle East and Africa 574248 001 NOTE For use only on selected computer models ACAUTION The WWAN module and the WLAN module are not interchangeable CAUTION To prevent an unresponsive s
133. tions illustrated below There are two different sized feet the five square feet 1 are installed on the front and the back of the base enclosure The three rectangular feet 2 are installed in the rear left corner of the base enclosure and near the vents Component replacement procedures 43 Battery Description Spare part number 9 cell 93 WH 2 8 WH Li battery 593587 001 6 cell 62 WH 2 8 WH Li battery 593586 001 6 cell 55 WH 2 8 WH Li long life battery 593585 001 3 cell 31 WH 2 8 WH Li battery 492548 001 3 cell 28 WH 2 8 WH Li long life battery 593584 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 2 3i 4 Turn the computer upside down on a flat surface with the battery bay toward you Slide the battery lock latch 1 to unlock the battery Slide the battery release latch 2 to release the battery Remove the battery 3 from the computer Install the battery by inserting it into the battery bay until you hear a click 44 Chapter 4 Removal and replacement procedures SIM EY NOTE
134. to install the RTC battery Component replacement procedures 69 Primary memory module Description Spare part number 4096 MB memory module 1333 MHz DDR3 599092 002 2048 MB memory module 1333 MHz DDR3 598856 002 1024 MB memory module 1333 MHz DDR3 598859 002 Memory shield includes one captive screw 598793 001 Before removing the primary memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 and then remove the following components a Memory module compartment cover see Expansion memory module on page 48 b Wireless module compartment cover see WLAN module on page 53 c Switch cover and keyboard see Switch cover and keyboard on page 65 Remove the primary memory module 1 Remove the Phillips PM2 0x5 0 screw 1 that secures the primary memory module shield to the top cover 2 Remove the primary memory module shield 2 The primary memory module shield is available using spare part number 598793 001 70 Chapter 4 Removal and replacement procedures 3 Spread the retaining tabs
135. uires the use of a 1 8 in 250 GB 5400 rpm hard drive in the 1 8 in hard drive bay for RAID support 28 Chapter3 Illustrated parts catalog Item 2 Description 4 57 cm 1 80 in mass storage device Spare part number NOTE 4 57 cm 1 80 in devices must be installed in the hard drive bay Installation of these devices in the optical drive bay is not supported 4 57 cm 1 80 in mass storage devices available for use on computer models equipped with a low voltage 25 W processor e 320 GB 5400 rpm hard drive 614537 001 e 250 GB 5400 rpm hard drive 598778 001 e 160 GB 5400 rpm hard drive 598777 001 e 160 GB solid state drive 598782 001 e 80 GB solid state drive 602675 001 3 Hard drive carrier 4 57 cm 1 80 in 598786 001 6 35 cm 2 50 in includes HDD and ODD connector boards and the USB board 598787 001 4 Optical drive includes bezel and bracket DVD RW and CD RW SuperMulti Double Layer Drive 598776 001 DVD ROM Drive 598775 001 Mass storage 29 Plastics Kit Item Description Spare part number Plastics Kit 598796 001 1 Optical drive bezel 2 Wireless module compartment cover includes one captive screw secured by a C clip 3 ExpressCard slot bezel 4 Memory module compartment cover includes one captive screw secured by a C clip 5 Display hinge covers 6 Bluetooth module compartment cover includes one captive screw s
136. unified memory architecture UMA graphics subsystem memory Panel All display assemblies include 2 wireless local area network WLAN antenna cables and 2 wireless wide area network WWAN antenna cables e 12 t in WXGA light emitting diode LED AntiGlare AG with webcam e 12 1 in WXGA LED AG without webcam Supports privacy filter Supports 16 10 resolution Supports 1280 x800 resolution Memory 2 customer accessible upgradable memory module slots Supports up to 8192 GB of system RAM DDR3 1333 MHz PC3 10600 Supports the following configurations e 8192 MB total system memory 4096 x 2 e 6144 MB total system memory 4096 2048 e 4096 MB total system memory 4096 x 1 2048 x 2 e 3072 MB total system memory 2048 1024 e 2048 MB total system memory 2048 x 1 1024 x 2 e 1024 MB total system memory 1024 x 1 2 Category Internal storage Description Computer models equipped with a standard voltage 35 W processor support the following 2 5 in storage devices e 500 GB hard drive 7200 rpm SMART SATA II e 320 GB hard drive 7200 rpm SMART SATA II e 320self encrypting drive SED GB hard drive 7200 rpm SMART SATA II e 250 GB hard drive 7200 rpm SMART SATA II or e 160 GB solid state drive e 80 GB solid state drive NOTE The 1 8 in hard drive bay is not supported on computer models equipped with a standard voltage 35 W processor Computer models equipped with a low vo
137. use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions EY NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security or System Configuration menu 104 Chapter 5 Computer Setup Restoring factory settings in Computer Setup E NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File Restore defaults Follow the on screen instructions m omo omm To save your changes and exit click the Save icon in the lower right corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when
138. vices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 5 Remove the memory module compartment cover see Expansion memory module on page 48 6 Remove the wireless module compartment cover see WLAN module on page 53 Remove the switch cover and keyboard 1 Loosen the three captive screws 1 that secure the switch cover to the computer Component replacement procedures 65 2 Loosen the four captive screws 2 that secure the keyboard to the computer I Turn the computer right side up with the front toward you Open the display as far as possible Lift the right side of the switch cover 1 to detach it from the computer m mom p Release the switch cover 2 as far as the power button board and capacitive board cables allow 7 Lift the rear edge of the keyboard 1 until it rests at an angle 8 Slide the keyboard 2 back until the tabs on the front edge of the keyboard disengage from the slots in the top cover 66 Chapter 4 Removal and replacement procedures 9 Swing the rear edge of the keyboard 3 up and forward until the keyboard rests upside down on the palm rest 10 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the syst
139. y not be supported by your computer NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the Screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File
140. ystem product description 4 optical drive location 15 Index 149 precautions 38 product description 2 removal 59 spare part numbers 23 29 34 59 specifications 122 optical drive bay 18 optical drive bezel illustrated 30 P packing guidelines 40 plastic parts 37 Plastics Kit contents 30 spare part number pointing device components 13 product description 4 pointing stick 13 pointing stick button 13 ports 1394 16 external monitor 16 monitor 16 product description 4 Universal Serial Bus USB 15 16 power button 11 power connector 15 power cord set requirements 140 spare part numbers 31 32 powerlight 14 power requirements product description 4 processor product description 1 product description audio 2 chipset 1 display panel 1 docking support 4 Ethernet 3 external media cards 3 graphics 1 hard drives 2 internal storage 2 keyboard 4 memory module 1 microphone 2 modem module 2 22 30 36 150 Index operating system 4 optical drives 2 pointing devices 4 ports 4 power requirements 4 processors 1 product name 1 security 4 solid state drive 2 video 2 wireless 3 product name 1 Q QuickLook button 11 QuickWeb button 11 R rear components 16 removal replacement preliminaries 37 procedures 42 right side components 16 RJ 11 jack connector pinout 138 location 15 RJ 45 jack connector pinout 138 location 16 RTC battery removal 69 spare partnumber 22 32 69 Rubber Kit sp
141. ystem replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 44 5 Remove the wireless module compartment cover see WLAN module on page 53 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module Ef NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal 2 Remove the two Phillips PM2 5x6 0 screws that secure the WWAN module to the computer 2 The edge of the module opposite the socket rises Component replacement procedures 57 3 Remove the WWAN module 3 by pulling the module away from the slot at an an

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