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HP DV9000 User's Manual

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1. Keyboard Replace internal operating keyboard or properly cable Keyboard operating properly Replace system board 2 28 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect computer to good external pointing device External Replace device system works board Reseat internal pointing device connector if applicable Pointing device Replace internal operating pointing device properly or cable Pointing device operating properly Replace system board Maintenance and Service Guide 2 29 Troubleshooting Flowchart 2 20 No Network Modem Connection No network or modem connection Network Replace jack or modem jack or have jack active activated Connect to nondigital line Digital line Network NIC modem Reload or modem configured drivers and connection in OS reconfigure working Disconnect all Replace power from NIC modem the computer if applicable and open Network or modem connection working Reseat NIC modem if applicable Replace system board 2 30 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering
2. Video OK Go to Adjust external Flowchart monitor display 2 8 Nonfunctioning Docking Device if applicable Maintenance and Service Guide 2 17 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Device if applicable Nonfunctioning docking device Reseat power cord in docking device and power outlet Check voltage Reinstall setting on docking computer into device docking device Reset monitor cable connector at Docking docking device device operating Docking device operating Test replacement docking device with N new computer Remove computer replace docking device Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reseat power cord in docking device and power outlet No OS loading from hard drive go to Flowchart 2 10 No OS Loading Hard Drive Part 1 No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connection NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins Maintenance and Service Guide 2 19 Troubleshooting Flowchart 2 10 No OS Loading Ha
3. 0xD4208800 0xD42088FF SDA Standard Compliant SD Host Controller 0xD4209400 0xD42094FF Realtek RTL8139 810x Family Fast Ethernet NIC 0xD4003400 0xD40034FF Conexant AC Link Audio 0xD4003800 0xD40038FF SoftV90 Data Fax Modem with SmartCP OxFEC00000 0xFECOOFFF System board resources OxFEE00000 0xFEEOOFFF System board resources 0xA0000 0xBFFFF PCI bus 0xA0000 0xBFFFF PCI standard PCI to PCl bridge 0xA0000 0xBFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD6000 0xD7FFF PCI bus 0xDC000 0xDDFFF PCI bus 0xDD000 0xDDFFF Texas Instruments PCIxx21 x515 Cardbus Controller OxE0000 0xFFFFF System board 0x40000000 0xFFFFFFFF PCI bus Maintenance and Service Guide A Screw Listing This appendix provides specification and reference information for the screws used in the computer The four Phillips PM3 0x3 0 screws used to secure the hard drive bracket to the hard drive are included in the Hard Drive Bracket Kit spare part number 434106 001 Table A 1 Phillips PM3 0x3 0 Screw Head MMIII Color Qty Length Thread Width Silver 4 3 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard drive documented in Section 5 4 Phillips PM3 0x3 0 Screw Locations Maintenance and Service Guide A 1 Screw Listing The remaining screws listed in this appendix are available in the Screw Kit spare p
4. Spare Parts Computer Major Components Continued Spare Part Item Description Number 25 Mini Card modules 802 1 1a b g WLAN Mini Card module for use in 407160 001 the United States and Canada 802 1 1a b g WLAN Mini Card module for use in 407160 002 the rest of the world 802 11b g WLAN Mini Card module for use in 407159 001 the United States and Canada 802 11b g WLAN Mini Card module for use in 407159 002 the rest of the world 26 Memory modules PC 5300 667 MHz 1 DIMM 1024 MB 432970 001 512 MB 432969 001 256 MB 432968 001 27 Optical drives include bezel DVD RW R and CD RW Double Layer Combo 432973 001 Drive with LightScribe DVD RW R and CD RW Double Layer Combo 432972 001 Drive 432971 001 DVD CD RW Combo Drive Cable Kit not illustrated includes 434677 001 Audio board cable Bluetooth module cable Display lid switch module cable USB board cable USB magnetic board cable 3 10 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Display Assembly Components Display Assembly Components Table 3 2 Display Assembly Components Spare Part Number Information Item Description Spare Part Number 1 Display bezels For use with Dual Lamp display panels with camera For use with Dual Lamp display panels without camera For use with Single Lamp display panels with camera For use with Single Lamp display panels without camera 432956 001 436068 001 432955 001 436067 001 M
5. system board removal 5 69 spare part numbers 3 5 3 22 3 27 5 69 system DMA 6 11 T thermal pad locations 5 76 5 78 thermal paste locations 5 76 5 78 tools required 4 1 top components 1 14 1 16 1 19 top cover removal 5 42 spare part number 3 5 3 25 5 42 top cover support trim removal 5 60 spare part number 3 5 3 25 5 60 TouchPad 1 19 TouchPad buttons 1 19 TouchPad light 1 19 TouchPad on off button 1 19 TouchPad vertical scroll zone 1 19 transporting precautions 4 5 troubleshooting audio 2 25 docking device 2 18 flowcharts 2 9 keyboard 2 28 modem 2 30 network 2 30 Maintenance and Service Guide Index 7 Index nonfunctioning device 2 18 2 27 OS loading 2 19 overview 2 1 pointing device 2 29 power 2 12 video 2 16 TV tuner remote control spare part number 3 22 U Universal Serial Bus USB port location 1 9 1 11 pin assignments D 1 unknown password 1 4 USB board removal 5 65 spare part number 3 8 3 26 5 65 USB board cable illustrated 3 15 SB digital drive spare part number 3 21 USB infrared receiver spare part number 3 19 3 22 USB travel mouse spare part number 3 19 3 21 USB magnetic board removal 5 55 spare part number 3 5 3 26 5 55 USB magnetic board cable illustrated 3 15 v vents 1 21 video troubleshooting 2 16 volume mute button 1 15 volume scroll zone 1 15 WwW Windows applications key 1 13 W
6. O invent Maintenance and Service Guide HP Pavilion dv9000 Notebook PC Document Part Number 417615 001 August 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2006 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of Microsoft Corporation AMD Sempron Turion and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Pavilion dv9000 Notebook PC First Edition August 2006 Document Part Number 417615 001 Contents 1 Product Description Tel Features ev aetk tei wh Gira etree A eee 1 2 1 2 Resetting the Computer 00 1 4 1 3 Power Management 0 200
7. CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Maintenance and Service Guide 6 9 Specifications Table 6 7 DVD RW R and CD RW Double Layer Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD media DVD media Random lt 175ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide Specifications Hardware DMA Table 6 8 System DMA System Function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned Maintenance and Service Guid
8. MMIII Color Qty Length Thread Width Silver 4 4 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the wireless antenna transceivers to the display enclosure documented in Section 5 14 od Phillips PM2 0x4 0 Screw Locations Maintenance and Service Guide A 29 Screw Listing Table A 11 Phillips PM2 5x6 0 Screw Head m MMIII Color Qty Length Thread Width Black 4 6 0 mm 2 5mm 5 0 mm Where used 4 screws that secure the fan heat sink assembly to the system board documented in Section 5 25 Phillips PM2 5x6 0 Screw Locations A 30 Maintenance and Service Guide Backup and Recovery Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Back up your information regularly to protect your important system files Make a set of recovery discs PC Recovery software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Create system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recover a program or driver PC Recovery software feature This feature helps you reinstall
9. Remove the optical drive bracket Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive Maintenance and Service Guide 5 17 Removal and Replacement Procedures 5 10 Switch Cover Switch Cover Spare Part Number Information Switch cover includes LED board and LED board cable 432979 001 1 Prepare the computer for disassembly Section 5 3 2 Close the computer 3 Turn the computer upside down with the front panel toward you 4 Remove the six Phillips PM2 0x5 0 screws that secure the switch cover to the computer Removing the Switch Cover Screws 5 18 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the computer display side up with the front toward you 6 Open the computer as far as possible 7 Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard Releasing the Switch Cover Maintenance and Service Guide 5 19 Removal and Replacement Procedures 8 Release the zero insertion force ZIF connector to which the LED board cable is connected and disconnect the cable from the LED board 9 Remove the switch cover Disconnecting the LED Board Cable Reverse the above procedure to install the switch cover 5 20 Maintenance and Service Guide Removal and Replacement Procedures 5 11 Keyboard Keyboard Spare Part Number Information France 43
10. Screw Kit spare part number 432967 001 a Removing the Display Bezel Screws Maintenance and Service Guide 5 33 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display bezels For use with Dual Lamp display panels with camera 432956 001 For use with Dual Lamp display panels without camera 436068 001 For use with Single Lamp display panels with camera 432955 001 For use with Single Lamp display panels without camera 436067 001 13 Flex the inside edges of the left and right sides and the top and bottom sides of the display bezel until the bezel disengages from the display enclosure 14 Remove the display bezel Removing the Display Bezel 5 34 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Camera module 432960 001 Q The camera module is secured to the display enclosure by a 2 sided adhesive pad Apply removal force to the middle of the module to remove it 15 Remove the camera module from the display enclosure 16 Disconnect the camera cable from the camera module Removing the Camera Module Maintenance and Service Guide 5 35 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverters For use with Dual Lamp display panels 432959 001 For use with Single Lamp displ
11. 10 System I O Addresses Continued I O Address hex O0x00000C6F 0x00000C6F System Function shipping configuration System board resources 0x00000CD4 0x00000CD5 System board resources 0x00000CD6 0x00000CD7 System board resources 0x00000CD8 0x00000CDF System board resources 0x00000D00 0x0000FFFF PCI bus 0x00000F40 0x00000F 47 System board resources 0x00001080 0x00001080 System board resources 0x00008000 0x0000805F System board resources 0x00008100 0x000081FF System board resources 0x00008400 0x0000840F ATI SMBus 0x00008410 0x0000841F Standard Dual Channel PCI IDE Controller 0x00009000 0x00009FFF PCI standard PCI to PCl bridge 0x00009000 0x00009FFF ATI MOBILITY RADEON Xpress 200 Series 0x0000A000 0x0000A0FF Realtek RTL8139 810x Family Fast Ethernet NIC 0x0000F000 0x0000FFFF PCI standard PCI to PCl bridge 0x0000FD00 0x0000FDFF Texas Instruments PCIxx21 x515 Cardbus Controller OxO0000FE00 0x0000FEFF Texas Instruments PCIxx21 x515 Cardbus Controller Maintenance and Service Guide Specifications Table 6 11 System Memory Map Memory Map Address hex System Function shipping configuration 0xD4100000 0xD41 FFFFF PCI standard PCI to PCl bridge 0xD4100000 0xD41FFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD8000000 0xDBFFFFFF PCI standard PCI to PCl bridge 0xD8000000 0xDBFFFF
12. 101 6 F maximum wet bulb temperature Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15mto 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random Vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Table 6 2 17 0 inch WSXGA TFT Display Dimensions Height Width Diagonal 23 00 cm 9 06 in 36 90 cm 14 49 in 43 40 cm 17 09 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1680 x 1050 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4Ww Viewing angle 65 horizontal 50 vertical typical Maintenance and Service Guide 6 3 Specifications Table 6 3 17 0 inch WXGA TFT Display Dimensions Height Width Diagonal 23 00 cm 9 06 in 36 90 cm 14 49 in 43 40 cm 17 09 in Number of colors Up to 16 8 million Contrast ratio 200 1 Bri
13. 407940 001 RF input adapter cable 407941 001 Analog TV tuner 408479 001 TV tuner remote control 408483 001 USB infrared receiver 408485 001 RF cable 412175 001 DVB T TV tuner 412176 001 DVB T TV tuner antenna 412766 001 Bluetooth module includes Bluetooth module cable 430958 001 Wireless laser mouse 431371 001 AMD Turion ML 50 1 6 GHz processor includes thermal pad 431372 001 AMD Turion ML 52 1 6 GHz processor includes thermal pad 431373 001 AMD Turion ML 56 1 8 GHz processor includes thermal pad 431391 001 Display inverter for use with Single Lamp display panels 431436 001 RTC battery includes 2 sided tape 432309 001 HP 90W PFC AC adapter 432310 001 HP 90W non PFC AC Adapter 432945 001 System board for use with discrete computer models 3 22 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number 432946 001 Description 17 0 inch WXGA TFT Single Lamp display assembly with BrightView includes camera camera cable microphones wireless antenna transceivers and cables 432947 001 17 0 inch SXGA TFT Single Lamp display assembly with BrightView includes camera camera cable microphones wireless antenna transceivers and cables 432948 001 17 0 inch WXGA TFT Dual Lamp display assembly with BrightView for use with full featured computer models includes camera camera cable microphones
14. 5 31 removal 5 41 spare part number 3 12 3 24 5 41 camera module removal 5 35 spare part number 3 12 3 24 5 35 caps lock key 1 13 caps lock light 1 15 CMOS clearing 1 4 components bottom 1 20 front 1 6 keyboard 1 12 left side 1 8 rear 1 8 right side 1 10 top 1 14 1 16 1 19 composite S Video and audio input cable spare part number 3 19 3 22 computer feet locations 5 10 Computer Setup Advanced Menu 2 8 File Menu 2 6 Security Menu 2 6 Tools Menu 2 7 computer specifications 6 1 connector pin assignments external monitor D 4 headphone D 6 microphone D 6 monitor D 4 RJ 11 modem D 5 RJ 45 network D 2 S Video out D 3 Universal Serial Bus USB D 1 connectors service considerations 4 2 consumer infrared lens 1 7 D design overview 1 22 Digital Media Slot 1 9 Digital Media Slot light 1 9 disassembly sequence chart 5 2 diskette drive OS loading problems 2 23 display assembly removal 5 29 spare part numbers 3 3 3 23 5 29 specifications 6 3 6 4 display bezel removal 5 33 spare part numbers 3 11 3 24 3 27 5 34 Display Cable Kit spare part number 3 12 3 24 5 41 display enclosure spare part numbers 3 12 3 24 display hinge removal 5 38 spare part numbers 5 38 display hinge cover removal 5 38 spare part number 3 12 3 24 5 38 Index 2 Maintenance and Service Guide Index Display Hinge Kit spare part numbers 3 12 3 24 5 38 display lid latch 1
15. 7 display lid switch module removal 5 63 spare part number 3 5 3 26 5 63 display lid switch module cable disconnection 5 27 illustrated 3 15 display panel removal 5 37 spare part numbers 3 12 3 23 5 37 Display Screw Kit spare part number 3 12 3 24 docking device troubleshooting 2 18 drive light 1 7 drives preventing damage 4 3 DVB T TYV tuner antenna spare part number 3 19 3 22 DVB T TV tuner spare part number 3 19 3 22 DVD button 1 17 DVD CD RW Combo Drive OS loading problems 2 24 precautions 4 3 removal 5 16 spare part number 3 10 3 18 3 24 5 16 specifications 6 7 DVD RW R and CD RW Combo Drive OS loading problems 2 24 precautions 4 3 removal 5 16 spare part numbers 3 10 3 18 3 25 5 16 specifications 6 9 E electrostatic discharge 44 4 8 expansion port 3 1 9 ExpressCard assembly removal 5 57 spare part number 3 8 3 26 5 57 ExpressCard slot 1 11 ExpressCard slot bezel illustrated 3 14 removal 5 58 external monitor port location 1 8 pin assignments D 4 F fan heat sink assembly removal 5 74 spare part number 3 8 3 26 5 74 features 1 2 feet locations 5 10 flowcharts troubleshooting no audio 2 25 2 26 no network modem connection 2 30 no OS loading 2 19 Maintenance and Service Guide Index 3 Index no OS loading from diskette drive 2 23 no OS loading from hard drive 2 20 2 21 2 22 no OS loading from optical drive 2 24 no p
16. Before handling a drive ensure that you are discharged of Static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Handle With Care Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycl
17. ExpressCard Assembly 4 5 21 Top Cover Support Trim 5 5 22 Display Lid Switch Module 0 5 23 Power Connector Assembly 2 to remove the power connector assembly bracket 1 to remove the USB board 1 to remove the power connector assembly 5 24 System Board 7 5 25 Fan Heat Sink Assembly 7 loosened 5 26 Processor 1 loosened 5 4 Maintenance and Service Guide Removal and Replacement Procedures 5 3 Preparing the Computer For Disassembly Before you begin any removal or installation procedures 1 Shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Battery Spare Part Number Information 8 cell 4 4 AHr battery 432974 001 8 cell 2 55 AHr battery 434674 001 4 Remove the battery by following these steps a Turn the computer upside down with the front panel toward you Maintenance and Service Guide 5 5 Removal and Replacement Procedures b Slide and hold the battery release latch to the left The front edge of the battery disengages from the computer Lift the front edge of the battery and swing it back d Remove the battery G Removing the Battery Reverse the above procedure to install the battery 5 6 Maintenance and Service Guide Removal and Replacement Procedures 5 4 Hard Dr
18. Part 2 Continued from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Check battery by recharging it moving it to another computer or replacing it N Replace Power on power supply if applicable lt Go to Flowchart 2 4 No Power Part 3 Power on Maintenance and Service Guide 2 13 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Flowchart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Reseat AC adapter in computer and at power source Power on Power outlet active Replace power cord Power on External Internal or Replace external external AC adapter AC adapter Try different outlet Internal Go to Flowchart Power on 2 5 No Power Part 4 2 14 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power Part 4 Continued from Flowchart 2 4 No Power Part 3 Open computer Reseat loose Loose or components and damaged boards and parts replace damaged items Close computer and retest Replace the following items if applicable Check Power on computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace the
19. V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 4 8 Maintenance and Service Guide 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are as many as 109 screws in 11 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw sizes locations and usage Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the Computer For Disassembly Battery 0 5 2 Maintenance and Service
20. component shapes and sizes can vary from one computer model to another Refer to Section 5 14 Display Assembly for display assembly disassembly steps C 2 Maintenance and Service Guide Display Component Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers and screws that secure the display bezel to the display assembly l l l T l l l l ie ee _ ee ee e e Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C 3 Display Component Recycling 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel Removing the Display Bezel C 4 Maintenance and Service Guide Display Component Recycling 4 Disconnect all LCD panel cables from the display inverter board and remove the inverter board Removing the Display Inverter Board Maintenance and Service Guide C 5 Display Component Recycling 5 Remove all screws that secure the LCD panel to the display enclosure 6 Remove the LCD panel from the display enclosure l o i I N Removing the LCD Panel C 6 Maintenance and Service Guide Display Component Recycling 7 Turn the LCD panel upside down 8 Remove all screws that secure the LCD
21. more information 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any batteries at this time 6 Turn on the computer All passwords and all CMOS settings have been cleared 1 4 Maintenance and Service Guide Product Description 1 3 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance Maintenance and Service Guide 1 5 Product Description 1 4 External Components Item 1 The external components on the front of the computer are shown below and described in Table 1 1 Front Components Table 1 1 Front Components Component Function Power light On The computer is on Blinking The computer is in standby Off The computer is off or in hibernation Battery light On A battery is charging Blinking A battery that is the only available power source has reached a low battery condition When the battery reaches a critical low battery condition the battery light begins blinking rapidly Off If the computer is plugged into an external power
22. most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials Maintenance and Service Guide 4 7 Removal and Replacement Preliminaries Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500
23. parts or requesting information provide the computer serial number and model number located on the bottom of the computer Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Spare Part Item Description Number 1 Display assemblies include wireless antenna transceivers and cables For use with full featured computer models includes camera camera cable and microphones 17 0 inch WXGA TFT Dual Lamp with BrightView 432948 001 17 0 inch SXGA TFT Single Lamp with BrightView 432947 001 17 0 inch WXGA TFT Single Lamp with BrightView 432946 001 For use with de featured computer models includes microphones 17 0 inch WXGA TFT Dual Lamp with BrightView 432951 001 17 0 inch SXGA TFT Single Lamp with BrightView 432950 001 17 0 inch WXGA TFT Single Lamp with BrightView 432949 001 Refer to Section 3 3 Display Assembly Components for display assembly internal component spare part number information 2 Switch cover includes LED board and 432979 001 LED board cable 3 Power button board includes power button 432987 001 board cable 4 Speaker assembly 432994 001 5 Keyboards France 432976 051 Spain 432976 071 French Canada 432976 121 The United 432976 031 Germany 432976 041 Kingdom Interna
24. rubber pads The feet are included in the Rubber Feet Kit spare part number 432982 001 The feet attach to the base enclosure in the locations illustrated below Computer Feet Locations 5 10 Maintenance and Service Guide Removal and Replacement Procedures 5 6 Memory Module Memory Module Spare Part Number Information 1024 MB 432970 001 512 MB 432969 001 256 MB 432968 001 1 Prepare the computer for disassembly refer to Section 5 3 2 Loosen the two captive Phillips PM2 0x5 0 screws that secure the memory module compartment cover to the computer 3 Lift the front of the memory module compartment cover and then swing it back 4 Remove the memory module compartment cover Q The memory module compartment cover is included in the Plastics Kit spare part number 432981 001 Removing the Memory Module Compartment Cover Maintenance and Service Guide 5 11 Removal and Replacement Procedures 5 Spread the retaining tabs on each side of the memory module socket to release the memory module The edge of the module opposite the socket rises away from the computer 6 Slide the module away from the socket at an angle Q Memory modules are designed with a notch to prevent incorrect installation into the memory module socket Removing a Memory Module Reverse the above procedure to install a memory module 5 12 Maintenance and Service Guide Removal and Replacemen
25. source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery condition Maintenance and Service Guide Product Description Table 1 1 Front Components Continued Item Component Function 3 Drive light Blinking The hard drive or optical drive is being accessed 4 Wireless switch Turns the wireless feature on or off but does not create a wireless connection A wireless network must be set up in order to establish a wireless connection 5 Wireless light Blue An integrated wireless device such as a wireless local area network LAN device and or a Bluetooth device is turned on Amber All wireless devices are turned off 6 Consumer infrared Receives a signal from the HP Remote lens select models Control only 7 Audio in Connects an optional computer headset microphone jack microphone stereo array microphone or monaural microphone 8 Audio out Produces sound when connected to headphone jack optional powered stereo speakers headphones ear buds a headset or television audio Audio out Provides enhanced audio performance headphone S PDIF including surround sound and other jack high end audio output 9 Display lid latch Opens the computer Maintenance and Service Guide 1 7 Product Description The external components on
26. thoroughly cleaned from the surfaces of the heat sink and and the system board components and each time the heat sink is removed Thermal pads and thermal paste should be installed on all surfaces before the heat sink is reinstalled Thermal pads and thermal paste are included with all heat sink and system board spare part kits Thermal Pad and Thermal Paste Locations Reverse the above procedure to install the fan heat sink assembly 5 78 Maintenance and Service Guide Removal and Replacement Procedures 5 26 Processor Processor Spare Part Number Information Processors includes thermal pads and thermal paste AMD Turion ML 60 2 0 GHz 436069 001 AMD Turion ML 56 1 8 GHz 431373 001 AMD Turion ML 52 1 6 GHz 431372 001 AMD Turion ML 50 1 6 GHz 431371 001 Mobile AMD Sempron 3500 1 8 GHz 436070 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components 1 Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Wireless switch board Section 5 16 Audio board Section 5 17 USB magnetic board Section 5 19 Top cover support trim Section 5 21 USB board Section 5 23 Power connector assembly Section 5 23 System board Section 5 24 Fan heat sink assembly Section 5 25 UuovoovooHeHHHUYUOU O Mainten
27. to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with
28. 00 1000 Gigabit Ethernet local area network LAN network interface card NIC with RJ 45 jack varying by computer model Integrated high speed 56K modem with RJ 11 jack Maintenance and Service Guide Product Description Integrated wireless support for Mini Card IEEE 802 1 1a b g and 802 11b g WLAN devices Support for ExpressCard External 90 watt AC adapter with 3 wire power cord 8 cell Li Ion battery Stereo speakers with volume control buttons Integrated 1 3 megapixel camera Integrated microphones select models only Support for the following optical drives LY DVD RW R and CD RW Double Layer Combo Drive with LightScribe LY DVD RW R and CD RW Double Layer Combo Drive E Connectors Audio in microphone Audio out headphone 2 Consumer infrared lens Expansion port 3 ExpressCard External monitor IEEE 1394a digital Digital Media Slot Power RJ 11 modem RJ 45 network S Video out Universal Serial Bus USB v 2 0 4 ports a Os Oe ee ee ee ee ee ee Maintenance and Service Guide 1 3 Product Description 1 2 Resetting the Computer If the computer you are servicing has an unknown password follow these steps to clear the password These steps also clear CMOS 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Computer For Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 7 RTC Battery for
29. 000FE Numeric data processor 0x00000170 0x00000177 Secondary IDE Channel Maintenance and Service Guide Specifications System I O Addresses Continued I O Address hex 0x000001F0 0x000001F7 Table 6 10 System Function shipping configuration Primary IDE Channel 0x00000220 0x0000022F System board resources 0x00000274 0x00000277 ISAPNP Read Data Port 0x00000279 0x00000279 ISAPNP Read Data Port 0x00000280 0x00000293 System board resources 0x00000376 0x00000376 Secondary IDE Channel 0x000003B0 0x000003BB PCI standard PCI to PCl bridge 0x000003B0 0x000003BB ATI MOBILITY RADEON Xpress 200 Series 0x000003C0 0x000003DF PCI standard PCI to PCl bridge 0x000003C0 0x000003DF ATI MOBILITY RADEON Xpress 200 Series 0x000003F6 0x000003F6 Primary IDE Channel 0x0000040B 0x0000040B System board resources 0x000004D0 0x000004D1 System board resources 0x000004D6 0x000004D6 System board resources 0x00000530 0x00000537 System board resources 0x00000870 0x0000087F System board resources 0x00000A79 0x00000A79 ISAPNP Read Data Port 0x00000C00 0x00000C01 System board resources 0x00000C 14 0x00000C 14 System board resources 0x00000C50 0x00000C52 System board resources 0x00000C6C 0x00000C6C System board resources Maintenance and Service Guide Specifications Table 6
30. 05 1 5 1 4 External Components 004 1 6 1 5 Design overview 0 0 cee eee eee 1 22 2 Troubleshooting 2 1 Setup Utility 2 36 deep oi syed eaas 2 1 2 2 Using the Setup Utility 0 0 2 2 2 3 Setup Utility Menus 000 8 2 6 2 4 Troubleshooting Flowcharts 2 9 Maintenance and Service Guide iii Contents 3 Illustrated Parts Catalog 3 1 Serial Number Location 04 3 1 3 2 Computer Major Components 3 2 3 3 Display Assembly Components 3 11 3 4 Plastics Kit 2 ee ee eee 3 13 3 9 Cable Kits ie died oe cae aay 3 15 3 6 Mass Storage Devices 00 5 3 17 3 7 Miscellaneous 0 0 0 0 ee eee ee eee 3 19 3 8 Sequential Part Number Listing 3 21 Removal and Replacement Preliminaries 4 1 Tools Required 0 0 0 0 0002s 4 1 4 2 Service Considerations 005 4 2 Plastic Parts 225206 cihewar ada enw a doce a haes 4 2 Cables and Connectors 200 000 42 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 0 4 6 4 7 Grounding Equipment and Methods 4 7 Maintenance and Service Guide Contents 5 Removal and Replacement Procedures 5 1 Serial N
31. 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive Maintenance and Service Guide 2 9 Troubleshooting Table 2 5 Troubleshooting Flowcharts Overview Continued Flowchart Description 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection 2 10 Maintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Beeps LEDs or error messages Is there video no boot Is the OS loading Is there sound Go to Flowchart 2 2 No Power Part 1 Check LED board speaker connections Go to Flowchart 2 6 No Video Part 1 Go to Flowchart 2 9 No Operating System OS L
32. 25 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Flowchart 2 15 No Audio Part 1 Audio Reload driver in OS audio drivers configured Correct Load drivers and drivers for set configuration application in OS Connect to external speaker Replace audio board and speaker connections in computer if applicable Replace the following components individually retesting after each replacement m Internal speakers m Audio board if applicable 2 26 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning device Reseat device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage Fix or replace broken item Any physical device detected Go to Flowchart Reattach device 2 9 No Close computer Replace hard drive Operating System pugin power OS Loading Replace NIC If integrated NIC replace system board Device boots properly Device boots properly Replace diskette drive Maintenance and Service Guide 2 27 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect computer to good external keyboard External Replace device system works board Reseat internal keyboard connector if applicable
33. 2976 051 The Netherlands 432976 DH1 French Canada 432976 121 Spain 432976 071 Germany 432976 041 The United Kingdom 432976 031 International 432976 B31 The United States 432976 001 Italy 432976 061 1 Prepare the computer for disassembly Section 5 3 2 Remove the switch cover Section 5 10 3 Remove the Phillips PM2 5x7 0 screw that secures the keyboard to the computer Removing the Keyboard Screw Part 1 Maintenance and Service Guide 5 21 Removal and Replacement Procedures 4 Turn the computer display side up with the front panel toward you 5 Open the computer as far as possible 6 Remove the three silver Phillips PM2 5x5 0 screws that secure the keyboard to the computer Removing the Keyboard Screws Part 2 5 22 Maintenance and Service Guide Removal and Replacement Procedures 7 Lift the rear edge of the keyboard until it rests at an angle 8 Slide the keyboard back to disengage the tabs on the front edge of the keyboard from the top cover 9 Swing the keyboard forward until it rests on the palm rest Releasing the Keyboard Maintenance and Service Guide 5 23 Removal and Replacement Procedures 10 Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable from the system board Disconnecting the Keyboard Cable 11 Remove the keyboard Reverse the above procedure to install the keyboard 5 24 Maintenan
34. 9 If it is necessary to replace the power connector assembly or the USB board cable turn the system board upside down with the front toward you 10 Disconnect the power connector assembly cable and the USB board cable from the system board Removing the System Board Cables Reverse the above procedure to install the system board power connector assembly and audio board cable Maintenance and Service Guide 5 73 Removal and Replacement Procedures 5 25 Fan Heat Sink Assembly Fan Heat Sink Assembly Spare Part Number Information Fan heat sink assembly includes thermal pads and 432995 001 thermal paste Q When replacing the fan heat sink assembly be sure the display lid switch module is removed from the defective fan heat sink assembly and installed on the replacement fan heat sink assembly Refer to Section 5 22 Display Lid Switch Module for display lid switch module removal information 1 Prepare the computer for disassembly Section 5 3 and remove the following components LY Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Wireless switch board Section 5 16 Audio board Section 5 17 USB magnetic board Section 5 19 Top cover support trim Section 5 21 USB board Section 5 23 Power connector assembly Section 5 23 System board Sec
35. 981 001 Includes 1 ExpressCard slot bezel 2 Memory module compartment cover includes 2 captive screws secured by C clips 3 Right hard drive cover includes 2 captive screws secured by 4 C clips Left hard drive cover includes 2 captive screws secured by C clips 3 14 Maintenance and Service Guide Illustrated Parts Catalog 3 5 Cable Kit Cable Kit Components Maintenance and Service Guide 3 15 Illustrated Parts Catalog Table 3 4 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit 434677 001 Includes Audio board cable Display lid switch module cable Bluetooth module cable USB board cable USB magnetic board cable ar WD 3 16 Maintenance and Service Guide Illustrated Parts Catalog 3 6 Mass Storage Devices Mass Storage Devices Maintenance and Service Guide 3 17 Illustrated Parts Catalog Table 3 5 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number 1 Hard drives all 5400 rpm include bracket and connector 120 GB 432998 001 100 GB 432997 001 80 GB 432996 001 Hard Drive Bracket Kit includes the hard drive 434106 001 bracket and screws not illustrated 2 Optical drives DVD RW R and CD RW Double Layer Combo Drive 432973 001 with LightScribe DVD RW R and CD RW Double Layer Combo Drive 432972 001 DVD CD RW Combo Drive 432971 001 3 18 Maintenance and Service Guide Ill
36. E Phillips PM2 0x3 0 screw E Phillips PM2 5x5 0 screw E Phillips PM2 5x4 0 screw 3 20 Maintenance and Service Guide Illustrated Parts Catalog 3 8 Sequential Part Number Listing Table 3 7 Spare Parts Sequential Part Number Listing Spare Part Number Description 309674 001 USB travel mouse 364727 001 USB digital drive 371693 001 Headset 394279 001 Power cord for use in Canada French Canada Latin America Thailand and the United States 394279 021 Power cord for use in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 394279 031 Power cord for use in the United Kingdom and Hong Kong 394279 061 Power cord for use in Italy 394279 081 Power cord for use in Denmark 405527 001 HP Backpack 407159 001 802 11b g WLAN Mini Card module for use in the United States and Canada 407159 002 802 11b g WLAN Mini Card module for use in the rest of the world 407160 001 802 1 1a b g WLAN Mini Card module for use in the United States and Canada 407160 002 802 1 1a b g WLAN Mini Card module for use in the rest of the world Maintenance and Service Guide 3 2 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 407313 001 HP Remote Control 407939 001 Composite S Video and audio input cable
37. FF ATI MOBILITY RADEON Xpress 200 Series OxFACO00000 0xFEBFFFFF PCI standard PCI to PCl bridge OxF6C00000 0xFABFFFFF PCI standard PCI to PCl bridge 0xD4000000 0xD4000FFF Standard OpenHCD USB Host Controller 0xD4001000 0xD4001 FFF Standard OpenHCD USB Host Controller 0xD4002000 0xD4002FFF Standard Enhanced PCI to USB Host Controller 0xD4003000 0xD40033FF ATI SMBus OxFFF80000 0xFFFFFFFF System board 0xE0000000 0xE03FFFFF System board 0xE0000000 0xE03FFFFF System board resources 0x0000 0xOF FF System board 0xD4208000 0xD42087FF Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4200000 0xD4203FFF Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4204000 0xD4205FFF Broadcom 802 11b g WLAN OxF FEFF000 OxFFEFFFFF Texas Instruments PCIxx21 x515 Cardbus Controller OxFFEFE000 OxFFEFEFFF Texas Instruments PCIxx21 x515 Cardbus Controller Maintenance and Service Guide Specifications Table 6 11 System Memory Map Continued Memory Map Address hex 0xF2C00000 0xF6BFFFFF System Function shipping configuration Texas Instruments PCIxx21 x515 Cardbus Controller 0xD4206000 0xD4207FFF Texas Instruments PCIxx21 Integrated FlashMedia Controller 0xD4209000 0xD42090FF SDA Standard Compliant SD Host Controller 0xD4208C00 0xD4208CFF SDA Standard Compliant SD Host Controller
38. Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 434674 001 8 cell 2 55 AHr battery 434677 001 Cable Kit 436067 001 Display bezel for use with Single Lamp display panels without camera 436068 001 Display bezel for use with Dual Lamp display panels without camera 436069 001 AMD Turion ML 60 2 0 GHz processor includes thermal pad 436070 001 Mobile AMD Sempron 3500 1 80 GHz processor includes thermal pad 436450 001 System board for use with UMA computer models Maintenance and Service Guide 3 27 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures M Magnetic screwdriver Phillips PO and P1 screwdrivers E Flat bladed screwdriver Maintenance and Service Guide 4 Removal and Replacement Preliminaries 4 2 D Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage p
39. Guide Removal and Replacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 4 Hard Drive 2 loosened to remove each hard drive cover 4 removed to disassemble each hard drive 5 5 Computer Feet 0 5 6 Memory Module 2 loosened to remove the memory module compartment cover 5 7 RTC Battery 0 5 8 Mini Card Module 2 A To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 5 9 Optical Drive 1 to remove the optical drive 2 to remove the optical drive bracket 5 10 Switch Cover 6 5 11 Keyboard 4 5 12 Speaker Assembly 2 5 13 Power Button Board 1 Maintenance and Service Guide 5 3 Removal and Replacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 14 Display Assembly 6 Display bezel 5 Camera module 0 Display inverter 0 Display panel 6 Display hinges 4 Display hinge covers 0 Wireless antenna transceivers 4 Microphones 0 Camera cable 0 5 15 Top Cover 18 5 16 Wireless Switch Board 2 5 17 Audio Board 1 5 18 Bluetooth Module 2 5 19 USB Magnetic Board 1 5 20
40. Loading Hard Drive Part 3 Maintenance and Service Guide 2 21 Troubleshooting Flowchart 2 12 No OS Loading Hard Drive Part 3 Continued from Flowchart 2 11 No OS Loading Hard Drive Part 2 System Install OS i tls and reboot Os loading from hard drive Virus on hard drive Clean virus Run SCANDISK and f check for Diagnostics on Replace bad sectors disc or diskette hard drive Can bad Replace Run diagnostics sectors hard drive and follow be fixed recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading Diskette Drive OS not loading from diskette drive Nonsystem disk message Boot from another device Diskette drive enabled in the Setup utility Is diskette drive boot order correct Change boot priority using the Setup Utility Reseat diskette drive Go to Flowchart 2 17 Nonfunc tioning Device Enable drive and cold boot computer Reset the computer Refer to Section 1 2 Resetting the Computer for instructions Go to Flowchart 2 17 Nonfunctioning Device Y oS loading Bootable diskette in drive Install bootable diskette and reboot computer Check diskett
41. Removal and Replacement Procedures 3 Remove the two silver Phillips PM2 5x5 0 screws that secure the wireless switch board to the base enclosure 4 Remove the wireless switch board Removing the Wireless Switch Board Reverse the above procedure to install the wireless switch board 5 50 Maintenance and Service Guide Removal and Replacement Procedures 5 17 Audio Board Audio Board Spare Part Number Information Audio board includes audio board cable and infrared lens 432986 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COCO vu Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Maintenance and Service Guide 5 51 Removal and Replacement Procedures 2 Remove the silver Phillips PM2 5x5 0 screw that secures the audio board to the computer 3 Slide the audio board back to disengage the audio connectors from the base enclosure 4 Remove the audio board 5 Disconnect the audio board cable from the system board Q The audio board cable is included with the audio board spare part kit and is also included in the Cable Kit spare part number 434677 001 Removing the Audio Board Reverse the above procedure to install the audio board 5 52 Maintenance and Service Guide R
42. This section presents a design overview of key parts and features of the computer Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections AMD Mobile Turion and Mobile AMD Sempron processors Audio Display ExpressCard Fan Hard drive Keyboard and TouchPad Memory module Mini Card module CAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software Exhaust air is displaced through the ventilation grill located on the left side of the computer 1 22 Maintenance and Service Guide 2 Troubleshooting WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed
43. TouchPad on off Enables disables the TouchPad button 5 TouchPad vertical Allows you to scroll up or down scroll zone Maintenance and Service Guide 1 19 Product Description The external components on the bottom of the computer are shown below and described in Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Battery bay Holds the battery 2 Battery release latch Releases the battery from the battery bay 1 20 Maintenance and Service Guide Product Description Table 1 8 Bottom Components Continued Item Component Function 3 Optical drive Reads an optical disc 4 Secondary hard drive bay Holds an optional secondary hard drive Primary hard drive bay Hold the primary hard drive 5 Vents 6 Enable airflow to cool internal components A To prevent overheating do not obstruct vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or thick rugs or clothing to block airflow Q The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 Memory module Contains the memory module slots the compartment Mini Card slot and the RTC battery Maintenance and Service Guide 1 21 Product Description 1 5 Design overview
44. Windows logo key Displays the Microsoft Windows Start menu 5 Windows Displays a shortcut menu for items applications key beneath the pointer 6 Arrow keys Move the cursor around the screen 7 Numeric keypad keys Can be used like the keys on an external numeric keypad 8 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light Maintenance and Service Guide 1 13 Product Description The computer top components are shown below and described in Table 1 5 oO o PNE a Oo 0 o p Top Components Part 1 1 14 Maintenance and Service Guide Product Description Table 1 5 Top Components Part 1 Item Component 1 Integrated camera select models only Function Records video and captures still photos 2 Internal microphones 2 select models only Record sound Q A microphone icon next to each microphone opening indicates that the computer has internal microphones 3 Speakers 2 Produce sound 4 Power button When the computer is E Off press to turn on the computer E On press to enter hibernation E In standby briefly press to exit standby E In hibernation briefly press to exit hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures cannot be used press and hold the power button for at least 5 seconds to turn off the computer 5 Caps lo
45. a DVD in the optical drive If the QuickPlay software is not installed the DVD button starts in Windows Q In hibernation opens QuickPlay to start a DVD in the optical drive If QuickPlay is not installed the computer resumes from hibernation Maintenance and Service Guide 1 17 Product Description Table 1 6 Top Components Part 2 Continued Item Component Function 3 Previous rewind When a disc is playing in the optical drive button E Plays the previous track or chapter when pressed once E Rewinds when pressed with the fn key 4 Play pause button When a disc is in the optical drive and is E Not playing plays the disc E Playing pauses the disc 5 Next fast forward When a disc is playing in the optical drive button E Play the next track or chapter when pressed once E Fast forwards when pressed with the fn key 6 Stop button When a disc is playing in the optical drive stops the current disc activity 1 18 Maintenance and Service Guide Product Description The computer TouchPad components are shown below and described in Table 1 7 0 sps O TouchPad Components Table 1 7 Touchpad Components Item Component Function 1 TouchPad light Blue TouchPad is enabled Amber TouchPad is disabled 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left and right Function like the left and right buttons on an TouchPad buttons external mouse 4
46. a program or driver without performing a full system recovery Perform a full system recovery PC Recovery software feature With PC Recovery you can recover your full factory image if you experience system failure or instability PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create Maintenance and Service Guide B 1 Backup and Recovery Backing Up Your Information When to Back Up On a regularly scheduled basis Q Set reminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Backup Suggestions Create system restore points using Windows XP Professional System Restore feature Store personal files in the My Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a Word document a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c To paste the copied images into a document open Word and then select Edit gt Paste Maintenance and Service Guide Backup and Recovery Using System Restore Points W
47. able 432963 001 Display Hinge Kit for use with Single Lamp display panels includes left and right display hinges 432964 001 Display Hinge Kit for use with Dual Lamp display panels includes left and right display hinges 432965 001 Display hinge covers 432966 001 Wireless antenna transceivers and cables 432967 001 Display Screw Kit includes screws and rubber screw covers 432968 001 256 MB memory module PC 5300 667 MHz 1 DIMM 432969 001 512 MB memory module PC 5300 667 MHz 1 DIMM 432970 001 1024 MB memory module PC 5300 667 MHz 1 DIMM 432971 001 DVD CD RW Combo Drive 3 24 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 432972 001 DVD RW R and CD RW Double Layer Combo Drive 432973 001 DVD RW R and CD RW Double Layer Combo Drive with LightScribe 432974 001 8 cell 4 4 AHr battery 432976 001 Keyboard for use in the United States 432976 031 Keyboard for use in the United Kingdom 432976 041 Keyboard for use in Germany 432976 051 Keyboard for use in France 432976 061 Keyboard for use in Italy 432976 071 Keyboard for use in Spain 432976 121 Keyboard for use in French Canada 432976 B31 Keyboard for international use 432976 DH1 Keyboard for use in the Netherlands 432977 001 Top cover includes TouchPad and TouchPad cable 432978 001 Top cover
48. aintenance and Service Guide 3 11 Illustrated Parts Catalog Table 3 2 Display Assembly Components Spare Part Number Information Continued Spare Part Item Description Number 2 Display Hinge Kit includes left and right display hinges For use with Dual Lamp display panels 432964 001 For use with Single Lamp display panels 432963 001 3 Display inverters For use with Dual Lamp display panels 432959 001 For use with Single Lamp display panels 431391 001 4 Camera module 432960 001 5 Display panels 17 0 inch WXGA TFT Dual Lamp display panel with 432954 001 BrightView 17 0 inch SXGA TFT Single Lamp display panel 432953 001 with BrightView 17 0 inch WXGA TFT Single Lamp display panel 432952 001 with BrightView 6 Display hinge covers 432965 001 7 Wireless antenna transceivers and cables 432966 001 8 Microphones 432961 001 9 Display Cable Kit includes camera cable 432962 001 10 Display enclosures For use with Dual Lamp display panels 432958 001 For use with Single Lamp display panel 432957 001 Display Screw Kit includes screws and rubber 432967 001 screw covers not illustrated Maintenance and Service Guide Illustrated Parts Catalog 3 4 Plastics Kit Plastics Kit Components Maintenance and Service Guide 3 13 Illustrated Parts Catalog Table 3 3 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit 432
49. ance and Service Guide 5 79 Removal and Replacement Procedures 2 Turn the processor locking screw one half turn counterclockwise until you hear a click 3 Lift the processor straight up and remove it Q The gold triangle on the processor should be aligned with the triangle icon embossed on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor 5 80 Maintenance and Service Guide 6 Specifications This chapter provides physical and performance specifications Table 6 1 Computer Dimensions With Dual Lamp Display Length 28 5 cm 11 22 in Width 39 6 cm 15 59 in Height varies front to rear 3 2 to 4 2 cm 1 26 to 1 65 in With Single Lamp Display Length 28 5 cm 11 22 in Width 39 6 cm 15 59 in Height varies front to rear 3 3 to 4 5 cm 1 26 to 1 65 in Weight varies by configuration With Dual Lamp Display 3 79 kg 8 35 lbs With Single Lamp Display 3 54 kg 7 80 lbs Second hard drive adds 0 13 kg 0 28 Ibs Camera adds 0 009 kg 0 02 Ibs Stand alone power requirements Operating voltage 18 5 V dc 19 0 V dc Operating current 3 5 A or 4 74 A Maintenance and Service Guide 6 1 Specifications Table 6 1 Computer Continued Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 38 7 C
50. art number 432983 001 and the Display Screw Kit spare part number 432967 001 Table A 2 Captive Phillips PM2 0x5 0 Screw Em Head MMIII HLT Color Qty Length Thread Width Black 6 5 0 mm 2 0 mm 5 0 mm Where used Four screws that secure the hard drive covers to the computer screws are captured on the cover by C clips documented in Section 5 4 Two screws that secure the memory module compartment cover to the computer Screws are captured on the cover by C clips documented in Section 5 6 Captive Phillips PM2 0x5 0 Screw Locations A 2 Maintenance and Service Guide Screw Listing Table A 3 Phillips PM2 0x11 0 Screw Head i MMIII Color Qty Length Thread Width Silver 2 11 0mm 2 0mm 5 0 mm Where used 2 screws that secure the Mini Card module to the computer documented in Section 5 8 Phillips PM2 0x 11 0 Screw Locations Maintenance and Service Guide A 3 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Head MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used One screw that secures the optical drive to the computer documented in Section 5 9 Two screws that secure the display assembly to the computer documented in Section 5 14 Phillips PM2 5x8 0 Screw Locations A 4 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued Head m i MMIII Color Qty Length Thread Wi
51. ay panels 431391 001 17 Remove the inverter from the display enclosure 18 Disconnect the display cable and the backlight cable from the display inverter Removing the Display Inverter 5 36 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display panels 17 0 inch WXGA TFT Dual Lamp display panel with 432954 001 BrightView 17 0 inch SXGA TFT Single Lamp display panel with 432953 001 BrightView 17 0 inch WXGA TFT Single Lamp display panel with 432952 001 BrightView 19 Remove the six Phillips PM2 5x8 0 screws that secure the display panel to the display enclosure 20 Remove the display panel Removing the Display Panel Maintenance and Service Guide 5 37 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kits For use with Dual Lamp display panels 432964 001 For use with Single Lamp display panels 432963 001 Display hinge covers 432965 001 21 Remove the two Phillips PM2 0x3 0 screws that secure each display hinge to the display enclosure 22 Remove the display hinges 23 Slide the left and right display hinge covers off of the display hinges 5 38 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceiv
52. ble A 8 Silver Phillips PM2 5x5 0 Screw Continued hmm Head MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used 3 screws that secure the system board to the base enclosure documented in Section 5 24 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 25 Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used 3 screws that secure the heat sink to the system board documented in Section 5 25 Silver Phillips PM2 5x5 0 Screw Locations A 26 Maintenance and Service Guide Screw Listing Table A 9 Black Phillips PM2 5x5 0 Screw Head m MMIII Color Qty Length Thread Width Black 3 5 0 mm 2 5mm 5 0 mm Where used Two screws that secure the speaker assembly to the base enclosure documented in Section 5 12 Black Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 27 Screw Listing Table A 9 Black Phillips PM2 5x5 0 Screw Continued Head ki i MMIII Color Qty Length Thread Width Black 3 5 0 mm 2 5mm 5 0 mm Where used One screw that secures the power connector assembly to the base enclosure documented in Section 5 23 Black Phillips PM2 5x5 0 Screw Location A 28 Maintenance and Service Guide Screw Listing Table A 10 Phillips PM2 0x4 0 Screw fam Head
53. ble for advanced users include a hard drive self test a Network Service Boot and settings for boot order preferences 2 4 Maintenance and Service Guide Troubleshooting The lt F12 gt to boot from LAN message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service Boot The Press lt ESC gt to change boot order message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt to change the boot order Closing the Setup Utility You can close the Setup Utility with or without saving changes M To close the Setup Utility and save your changes from the current session use either of the following procedures T Press f10 and then follow the instructions on the screen LY If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press enter To close the Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu d
54. cable Disconnecting the Power Button Board Cables Maintenance and Service Guide 5 27 Removal and Replacement Procedures 6 Remove the silver Phillips PM2 5x5 0 screw that secures the power button board to the computer 7 Remove the power button board Removing the Power Button Board Reverse the above procedure to install the power button board 5 28 Maintenance and Service Guide Removal and Replacement Procedures 5 14 Display Assembly Display Assembly Spare Part Number Information For use with full featured computer models includes camera camera cable and microphones 17 0 inch SXGA TFT Single Lamp with BrightView 432947 001 17 0 inch WXGA TFT Single Lamp with BrightView 432946 001 17 0 inch WXGA TFT Dual Lamp with BrightView 432948 001 For use with de featured computer models includes microphones 17 0 inch SXGA TFT Single Lamp with BrightView 432950 001 17 0 inch WXGA TFT Single Lamp with BrightView 432949 001 17 0 inch WXGA TFT Dual Lamp with BrightView 432951 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components T Memory module compartment cover Section 5 8 LY Switch cover Section 5 10 LY Keyboard Section 5 11 T Speaker assembly Section 5 12 Maintenance and Service Guide 5 29 Removal and Replacement Procedures 2 Close the computer 3 Turn the computer upside down with the rear pane
55. ce and Service Guide Removal and Replacement Procedures 5 12 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 432994 001 Prepare the computer for disassembly Section 5 3 Remove the switch cover Section 5 10 Remove the keyboard Section 5 11 BW N Re Disconnect the speaker assembly cable from the power button board 5 Remove the the wireless antenna cables and microphone cable from the clips in the speaker assembly Releasing the Speaker Assembly Maintenance and Service Guide 5 25 Removal and Replacement Procedures 6 Remove the two black Phillips PM2 5x5 0 screws that secure the speaker assembly to the computer 7 Remove the speaker assembly Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly 5 26 Maintenance and Service Guide Removal and Replacement Procedures 5 13 Power Button Board Power Button Board Spare Part Number Information Power button board includes power button board cable 432987 001 Prepare the computer for disassembly Section 5 3 Remove the switch cover Section 5 10 Remove the keyboard Section 5 11 BW N Re Disconnect the following cables from the power button board Display lid switch module cable Microphone cable Speaker assembly cable 5 Release the ZIF connector to which the power button board cable is connected and disconnect the
56. ck light On Caps lock is on 6 Volume mute button Mutes and restores speaker sound 7 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also tap the minus sign on the scroll zone to decrease volume or tap the plus sign on the scroll zone to increase volume 8 Num lock light On Num lock is on Maintenance and Service Guide Product Description The computer top components are shown below and described in Table 1 6 Top Components Part 2 1 16 Maintenance and Service Guide Product Description Table 1 6 Top Components Part 2 Item Component Function 1 Media button If QuickPlay is not installed and the computer is E On opens the music program or Media menu which allows you to select a multimedia program Off does not function E In standby resumes from standby into Windows If QuickPlay is installed and the computer is E On opens the music program or Media menu which allows you to select a multimedia program E Off opens the music program or the Media menu which allows you to select a multimedia program E In standby resumes from standby into Windows The media button does not affect the procedure for restoring from hibernation 2 DVD button When the computer is On opens the default DVD program to start a DVD in the optical drive Q Off opens QuickPlay to start
57. dth Black 38 8 0 mm 2 5mm 5 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 5 14 Phillips PM2 5x8 0 Screw Locations Maintenance and Service Guide A 5 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued MMI Color Qty Length Thread Black 38 8 0 mm 2 5 mm Where used Head Width 5 0 mm 5 screws that secure the display bezel to the display enclosure documented in Section 5 14 Phillips PM2 5x8 0 Screw Locations A 6 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued im a MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used 6 screws that secure the display panel to the display enclosure documented in Section 5 14 Phillips PM2 5x8 0 Screw Locations Maintenance and Service Guide A 7 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued MMI Color Qty Length Thread Black 38 8 0 mm 2 5 mm Where used Head Width 5 0 mm 8 screws that secure the top cover to the base enclosure documented in Section 5 15 Phillips PM2 5x8 0 Screw Locations A 8 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued p ives MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used 5 screws that secure the top cover to the base enclosure documen
58. e Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static shielding material refer
59. e The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration Maintenance and Service Guide F 3 Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued 1 Country Region Accredited Agency Applicable Note Number Koea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 People s Republic CCC 5 of China Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 Q NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupl
60. e for system files Try different diskette Replace the following components individually retesting after each Nonsystem disk error replacement m Diskette drive m System board 0s loading Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 14 No OS Loading Optical Drive Y No OS loading from Disc CD ROM or in drive DVD ROM drive Install bootable disc Boots from CD or DVD Boots from CD or DVD Reseat drive Booting from another device Booting order correct Correct boot order using the Setup Utility N Install bootable disc and reboot computer Bootable disc in drive Try another bootable disc Go to Flowchart 2 17 Nonfunctioning Device Reset the computer Refer to Section 1 2 Go to Flowchart 2 17 Nonfunctioning Device Resetting the Computer for instructions 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 No audio Computer in docking device if applicable Go to Flowchart 2 16 No Audio Part 2 Turn up audio internally or externally Undock Go to Flowchart 2 17 Nonfunctioning Device Internal audio Replace the docking device Go to Flowchart 2 16 No Audio Part 2 Maintenance and Service Guide 2
61. e 6 11 Specifications Hardware IRQ Table 6 9 System Interrupts System Function IRQO System timer IRQ1 Quick Launch buttons IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPl compliant system IRQ10 USB UHCI controller 24C2 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller IRQ11 USB EHCI controller 24CD Default configuration USB UHCI controller 24C4 USB UHCI controller 24C7 Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller Q ExpressCard may assert IRQ3 IRQ4 IRQ5 IRG7 or IRQ20 Maintenance and Service Guide Specifications Hardware IRQ Table 6 9 System Interrupts Continued System Function IRQ12 Synaptics PS 2 port pointing device IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel IRQ17 Conexant AC Link Audio IRQ17 Soft V90 Data Fax Modem with SmartCP IRQ17 ATi Mobility Radeon Xpress 200 Series IRQ19 Standard Enhanced PCI to USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ20 TI 6411 PClxx21 x515 Cardbus Controller IRQ20 TI OHCI Compliant IEEE 1394 Hos
62. e and Service Guide Display Component Recycling 19 Disconnect the display cable from the LCD panel 20 Remove the screws that secure the LCD panel to the LCD rear panel 21 Release the LCD panel from the LCD rear panel 22 Release the tape that secures the LCD panel to the LCD rear panel Releasing the LCD Panel Maintenance and Service Guide C 13 Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the backlight and LCD panel C 14 Maintenance and Service Guide Connector Pin Assignments Table D 1 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Maintenance and Service Guide D 1 Connector Pin Assignments Table D 2 RJ 45 Network 12345678 Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused D 2 Maintenance and Service Guide Connector Pin Assignments Table D 3 S Video Out 0900 000 Pin Signal Pin Signal 1 TV Ground 5 TV CD 2 TV CVBS 6 TV Ground 3 TV Ground 7 TV YD 4 TV Ground Maintenance and Service Guide D 3 Connector Pin Assignments Table D 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground a
63. ed The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer E 2 Maintenance and Service Guide Power Cord Set Requirements Country Specific Requirements 3 Conductor Power Cord Set Requirements VQ 1 Country Region Accredited Agency Applicable Note Number Australia EANSW 71 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor siz
64. ements E 2 spare part numbers 3 20 3 21 power light 1 6 power management features 1 5 power troubleshooting 2 12 previous rewind button 1 18 processor removal 5 79 spare part numbers 3 5 3 22 3 27 5 79 rear components 1 8 remote control spare part number 3 19 3 22 removal preliminaries 4 1 procedures 5 1 replacement preliminaries 4 1 procedures 5 1 RF cable spare part number 3 19 3 22 RF input adapter cable spare part number 3 19 3 22 right side components 1 10 RJ 11 modem jack location 1 9 pin assignments D 5 RJ 45 network jack location 1 9 pin assignments D 2 RTC battery removal 5 13 spare part number 3 8 3 22 5 13 Rubber Feet Kit spare part number 3 8 3 25 S Screw Kit spare part number 3 20 3 26 screw listing A 1 Index 6 Maintenance and Service Guide Index security cable slot 1 8 serial number 3 1 5 2 service considerations 4 2 Setup Utility 2 1 speaker assembly removal 5 25 spare part number 3 3 3 26 5 25 speaker assembly cable disconnection 5 27 speakers 1 15 specifications battery 6 6 computer 6 1 display 6 3 6 4 DVD CD RW Combo Drive 6 7 DVD RW R and CD RW Combo Drive 6 9 hard drive 6 5 T O addresses 6 14 interrupts 6 12 optical drive 6 7 system DMA 6 11 static shielding materials 4 8 stop button 1 18 S Video out jack location 1 8 pin assignments D 3 switch cover removal 5 18 spare part number 3 3 3 25 5 18
65. emoval and Replacement Procedures 5 18 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 412766 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COCO vu Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Maintenance and Service Guide 5 53 Removal and Replacement Procedures 2 Disconnect the Bluetooth module cable from the system board The Bluetooth module cable is included with the Bluetooth module spare part kit and is also included in the Cable Kit spare part number 434677 001 3 Route the Bluetooth module cable under the system board 4 Remove the two silver Phillips PM2 0x3 0 screws that secure the Bluetooth module to the base enclosure 5 Remove the Bluetooth module Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module 5 54 Maintenance and Service Guide Removal and Replacement Procedures 5 19 USB Magnetic Board USB Magnetic Board Spare Part Number Information USB magnetic board includes USB magnetic board cable 432990 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COOCOO wv Hard drive Section 5 4 O
66. er and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used E 4 Maintenance and Service Guide 1394 port 1 9 A AC adapter spare part numbers 3 19 3 22 analog TV tuner spare part number 3 19 3 22 arrow keys 1 13 audio board removal 5 51 spare part number 3 5 3 26 5 51 audio board cable illustrated 3 15 audio troubleshooting 2 25 audio in microphone jack location 1 7 pin assignments D 6 audio out headphone jack location 1 7 pin assignments D 6 B backlight cable disconnection 5 36 backpack spare part number 3 19 3 21 base enclosure spare part number 3 8 3 25 Index battery removal 5 5 spare part numbers 3 8 3 25 3 27 5 5 specifications 6 6 battery bay 1 20 battery light 1 6 battery release latch 1 20 Bluetooth module removal 5 53 spare part number 3 5 3 22 5 53 Bluetooth module cable illustrated 3 15 bottom components 1 20 C Cable Kit components 3 16 spare part number 3 16 Cable Kit spare part number 3 10 3 27 cables service considerations 4 2 camera 1 15 Maintenance and Service Guide Index 1 Index camera cable disconnection
67. era Cable Reverse the above procedure to reassemble and install the display assembly Maintenance and Service Guide 5 41 Removal and Replacement Procedures 5 15 Top Cover Top Cover Spare Part Number Information Top cover includes TouchPad and TouchPad cable 432977 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components LY Hard drive Section 5 4 L Optical drive Section 5 9 LY Switch cover Section 5 10 d Keyboard Section 5 11 LY Speaker assembly Section 5 12 m Display assembly Section 5 14 5 42 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the computer upside down with the front toward you 3 Remove the eight Phillips PM2 5x8 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 1 Maintenance and Service Guide 5 43 Removal and Replacement Procedures 4 Remove the four silver Phillips PM2 5x5 0 screws that secure the top cover to the computer lt lt e om oe ee j Removing the Top Cover Screws Part 2 5 44 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the computer right side up with the front toward you 6 Disconnect the power button board cable and the LED board cable from the low insertion force LIF connectors to which they are connected 7 Release the ZIF connector to which the TouchPad cable is at
68. ers and cables 432966 001 24 If it is necessary to replace the wireless antenna transceivers and cables remove the two Phillips PM2 0x4 0 screws that secure each transceiver to the display enclosure 25 Remove the wireless antenna cables from the clips built into the display enclosure 26 Detach the wireless antenna transceivers from the display enclosure 27 Remove the wireless antenna cables Removing the Wireless Antenna Transceivers and Cables Maintenance and Service Guide 5 39 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Microphones 432961 001 28 If it is necessary to replace the microphones and cables release the retention tabs built into the display enclosure that secure the microphone cables to the display enclosure 29 Remove the microphone receivers from the clips in the display enclosure 30 Remove the microphone cables from the display enclosure Removing the Microphones 5 40 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Cable Kit includes camera cable 432962 001 31 If it is necessary to replace the camera cable release the retention tabs built into the display enclosure that secure the camera cable to the display enclosure 32 Remove the camera cable from the display enclosure Removing the Cam
69. ghtness 180 nits typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1280 x 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4Ww Viewing angle 40 horizontal 20 40 vertical typical 6 4 Maintenance and Service Guide Specifications Table 6 4 Hard Drives 120 GB 100 GB 80 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70mm 70mm Weight 102 g 102 g 102 g Interface type ATA 5 ATA 5 ATA 5 Transfer rate Synchronous 100 MB sec 100 MB sec 100 MB sec maximum Security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blockst 234 433 260 195 364 233 156 301 488 Disk rotational speed 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible capacity is less Actual drive specifications may differ slightly Maintenance and Service Guide 6 5 Specifications Table 6 5 Primary 8 cell Li lon Battery Dimensions Height 1 83 cm 0 72 in Width 27 18 cm 10 70 in Depth 5 23 cm 2 06 in Weight 0 34 kg 0 75 Ib Energy Voltage 14 4V Amp hour capacity 4 4 Ah Watt hour capacity 63 Wh Temperature Operating 5 C
70. hen you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system Q Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to Create Restore Points E Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally If you revert to a restore point and then change your mind you can reverse the restoration Create a System Restore Point 1 Select Start gt Help and Support gt System Restore The System Restore window opens 2 Click Create a restore point and then click Next 3 Follow the on screen instructions Maintenance and Service Guide B 3 Backup and Recovery Restore to a Previous Date and Time To revert to a restore point created at a previous date and time when the computer was functioning optimally 1 Select Start gt Help and Support gt System Restore The System Restore window opens 2 Click Restore my computer to an earlier time and then click Next 3 Follow the on screen instructions Creating Recovery Discs PC Rec
71. ice Guide B 7 Backup and Recovery Recovering from the Recovery Discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore the system from the partition 1 Access the PC Recovery tool 1 To access PC Recovery from the Start button select Start gt All Programs gt System Recovery gt PC Recovery 1 To access PC Recovery from f11 restart the computer and press f11 while the Press lt F11 gt for recovery message is displayed on the screen The PC Recovery tool opens 2 Select PC Recovery and click Next The computer restarts and the PC Recovery tool opens 3 Click OK 4 Follow the on screen instructions to complete the system recovery B 8 Maintenance and Service Guide Backup and Recovery If you want to perform a destructive recovery Q A destructive recovery formats the hard drive and restores the computer to its factory state Select this option only as a last resort a Click Advanced Options on the System Recovery screen b Select Destructive Recovery and follow the on screen instructions Deleting the Recovery Partition on the Hard Drive The PC Recovery Advanced Opti
72. ide 3 5 Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number Mobile AMD Sempron 3500 1 8 GHz 436070 001 3 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3 7 Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 16 Fan heat sink assembly 432995 001 17 ExpressCard assembly 432988 001 18 Optical drive connector board 432992 001 19 USB board includes USB board cable 432989 001 20 Power connector assembly includes power 432985 001 connector power connector assembly cable and power connector assembly bracket 21 Base enclosure includes wireless switch actuator 432980 001 Rubber Feet Kit includes 5 computer feet 432982 001 not illustrated 22 Batteries 8 cell 4 4 AHr 432974 001 8 cell 2 55 AHr 434674 001 23 Hard drives all 5400 rpm include bracket and connector 120 GB 432998 001 100 GB 432997 001 80 GB 432996 001 Hard Drive Bracket Kit includes the hard drive 434106 001 bracket and screws not illustrated 24 RTC battery includes 2 sided tape 431436 001 3 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3 9 Illustrated Parts Catalog Table 3 1
73. indows logo key 1 13 wireless antenna removal 5 39 spare part number 3 12 3 24 5 39 wireless laser mouse spare part number 3 19 3 22 wireless light 1 7 wireless switch 1 7 wireless switch board removal 5 48 spare part number 3 5 3 26 5 48 workstation precautions 4 6 Index 8 Maintenance and Service Guide
74. ips PM2 0x11 0 screws that secure the Mini Card module to the computer The edge of the module opposite the socket rises away from the computer 5 Remove the module by pulling it away from the socket at an angle Mini Card modules are designed with a notch to prevent incorrect installation into the Mini Card module socket Removing a Mini Card Module Reverse the above procedure to install a Mini Card module Maintenance and Service Guide 5 15 Removal and Replacement Procedures 5 9 Optical Drive Optical Drive Spare Part Number Information DVD RW R and CD RW Double Layer Combo Drive with 432973 001 LightScribe DVD RW R and CD RW Double Layer Combo Drive 432972 001 DVD CD RW Combo Drive 43297 1 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the Phillips PM2 5x8 0 screw that secures the optical drive to the computer 3 Insert a thin tool such as a paper clip into the media tray release hole The optical drive media tray releases from the optical drive 4 Use the media tray frame to slide the optical drive out of the computer 5 Remove the optical drive i al i i Removing the Optical Drive 5 16 Maintenance and Service Guide Removal and Replacement Procedures 6 Position the optical drive with the optical drive bracket toward you 7 Remove the two Phillips PM2 0x3 0 screws that secure the optical drive bracket to the optical drive 8
75. isplay Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter After the Setup Utility closes the computer restarts in Windows Maintenance and Service Guide 2 5 Troubleshooting 2 3 Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options Q Some of the Setup Utility menu listed in this chapter may not be supported by your computer Selecting from the Main Menu Table 2 1 Main Menu Select To Do This System Information m View and change the system time and date m View identification information about the computer m View specification information about the processor memory size system BIOS and keyboard controller version select models only Selecting from the Security Menu Table 2 2 Security Menu Select To Do This Administrator password Enter change or delete an administrator password Power on password Enter change or delete a power on password 2 6 Maintenance and Service Guide Troubleshooting Selecting from the System Configuration Menu Table 2 3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language Embedded WLAN Device Enable disable an embedded wireless LAN Radio device Embedded Bluetooth Enable disable an embedded Bluetooth device Device select models only select models only Enhanced SATA support Enable disable e
76. it spare part number 434677 001 Removing the USB Board Maintenance and Service Guide 5 67 Removal and Replacement Procedures 7 Remove the black Phillips PM2 5x5 0 screw that secures the power connector assembly to the computer 8 Remove the power connector assembly from its location in the base enclosure oOo T l l l l l Releasing the Power Connector Assembly Reverse the above procedure to install the USB board and power connector assembly 5 68 Maintenance and Service Guide Removal and Replacement Procedures 5 24 System Board System Board Spare Part Number Information Q All system board spare part kits include thermal pads and thermal paste For use with UMA computer models 436450 001 For use with discrete computer models 432945 001 Q When replacing the system board ensure that the following components are removed from the defective system board and installed on the replacement system board Memory modules Section 5 6 RTC battery Section 5 7 Mini Card module Section 5 8 Bluetooth module Section 5 18 ExpressCard assembly Section 5 20 Optical drive connector module Section 5 24 Fan heat sink assembly Section 5 25 Processor Section 5 26 Prepare the computer for disassembly Section 5 3 and remove the following components m Uovovvoovo O Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboa
77. ital Media Slot light On A digital card is being accessed 11 Digital Media Slot Supports the following optional digital card formats Secure Digital SD Memory Card MultiMediaCard MMC Secure Digital Input Output SD I O Memory Stick MS Memory Stick Pro MSP xDPicture Card XD xD Picture Card XD Type M Maintenance and Service Guide 1 9 Product Description The external components on the right side of the computer are shown below and described in Table 1 3 ay Right Side Components 1 10 Maintenance and Service Guide Product Description Table 1 3 Right Side Components Item Component Function 1 USB ports 2 Connect optional USB devices 2 ExpressCard slot Supports optional ExpressCard 54 cards 3 Optical drive Reads an optical disc 4 Power connector Connects an AC adapter Maintenance and Service Guide 1 11 Product Description The computer keyboard components are shown below and described in Table 1 4 Keyboard Components 1 12 Maintenance and Service Guide Product Description Table 1 4 Keyboard Components Item Component Function 1 Function keys Execute frequently used system functions when pressed in combination with the fn key 2 caps lock key Enables caps lock and turns on the caps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4
78. ive Hard Drive Spare Part Number Information 120 GB 432998 001 100 GB 432997 001 80 GB 432996 001 Hard Drive Bracket Kit 434106 004 1 Prepare the computer for disassembly refer to Section 5 3 2 Loosen the two captive Phillips PM2 0x5 0 screws that secure each hard drive cover to the computer 3 Lift the right side of the cover and swing it to the left 4 Remove the hard drive cover The hard drive covers are included in the Plastics Kit spare part number 432981 001 Removing the Hard Drive Covers Maintenance and Service Guide 5 7 Removal and Replacement Procedures 5 Use the mylar tab to lift the hard drive until it disconnects from the computer 6 Remove the hard drive from the hard drive bay o Removing the Hard Drive 5 8 Maintenance and Service Guide Removal and Replacement Procedures 7 Remove the four Phillips PM3 0x3 0 screws that secure the hard drive bracket to the hard drive 8 Lift the bracket straight up to remove it from the hard drive The hard drive bracket and the screws used to secure the bracket to the hard drive are included in the Hard Drive Bracket Kit spare part number 434677 001 Removing the Hard Drive Bracket Reverse the above procedure to install and reassemble the hard drives Maintenance and Service Guide 5 9 Removal and Replacement Procedures 5 5 Computer Feet The computer feet are adhesive backed
79. l toward you 4 Remove the two Phillips PM2 5x8 0 screws that secure the display assembly to the computer Removing the Display Assembly Screws 5 30 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the computer display side up with the front toward you 6 Open the computer to an upright position 7 Disconnect the display cable from the system board and the microphone cable from the power button board 8 Remove the wireless antenna cables and the camera cable from the clips in the top cover 9 Disconnect the camera cable from the system board Disconnecting the Display Cables Maintenance and Service Guide 5 31 Removal and Replacement Procedures CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 10 Remove the two Phillips PM2 5x8 0 screws and the two silver Phillips PM2 5x5 0 screws that secure the display assembly to the computer 11 Remove the display assembly Removing the Display Assembly 5 32 Maintenance and Service Guide Removal and Replacement Procedures 12 Remove the following Three rubber screw covers on the display bezel top edge Two rubber screw covers on the display bezel bottom edge Five Phillips PM2 5x8 0 screws Q The display rubber screw covers are included in the Display
80. lacement Procedures 4 Turn the computer right side up with the front toward you 5 Remove the Phillips PM2 5x8 0 screw that secures the top cover support trim to the computer 6 Remove the top cover support trim Removing the Top Cover Support Trim Reverse the above procedure to install the top cover support trim 5 62 Maintenance and Service Guide Removal and Replacement Procedures 5 22 Display Lid Switch Module Display Lid Switch Module Spare Part Number Information Display lid switch module 432993 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m Uovoovvovo O Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Top cover support trim Section 5 21 Maintenance and Service Guide 5 63 Removal and Replacement Procedures 2 Remove the display lid switch module by firmly pulling it off the fan heat sink assembly The display lid switch module is secured to the fan heat sink assembly by 2 sided tape Apply removal force to the middle of the module to remove it Removing the Display Lid Switch Module zB The display lid switch module cable is included with the display lid switch module spare part kit and is also included in the Cable Kit spare part number 434677 001 Rever
81. lastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To prevent damage to the computer damage to a removable drive or loss of information observe the following precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed
82. move the ExpressCard slot bezel The ExpressCard slot bezel is included in the Plastics Kit spare part number 432981 001 Removing the ExpressCard Slot Bezel 5 58 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the four silver Phillips PM2 5x5 0 screws that secure the ExpressCard assembly to the system board 5 Slide the ExpressCard assembly to the right to disconnect it from the system board 6 Remove the ExpressCard assembly Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly Maintenance and Service Guide 5 59 Removal and Replacement Procedures 5 21 Top Cover Support Trim Top Cover Support Trim Spare Part Number Information Top cover support trim 432978 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COCO vu Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 5 60 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the computer upside down with the front toward you 3 Remove the four Phillips PM2 5x8 0 screws that secure the top cover support trim to the computer Removing the Top Cover Support Trim Screws Maintenance and Service Guide 5 61 Removal and Rep
83. ms include an update feature you can access from a Help button or menu within the program B 10 Maintenance and Service Guide C Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this appendix can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or visit the Electronic Industries Alliance EIA at http www eiae org Maintenance and Service Guide Cl Display Component Recycling This appendix provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight and the LCD panel 8 Q Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and
84. nalog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog D 4 Maintenance and Service Guide Connector Pin Assignments Table D 5 RJ 11 Modem Pin Signal Pn Sga ssts S A Unused gt gt 4 Uws 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide D 5 Connector Pin Assignments Table D 6 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D 7 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel D 6 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used Maintenance and Service Guide E 1 Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 1 5 m 5 0 ft and a maximum of 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be us
85. nhanced SATA mode select models only Boot Options Set the following boot options m f10 and f12 Delay sec Set the delay for the 10 and f12 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 m CD ROM boot Enable disable boot from CD ROM m Floppy boot Enable disable boot from Floppy m Internal Network Adapter boot Enable disable boot from Internal Network Adapter m Boot Order Set the boot order for q o q o q o USB Floppy ATAPI CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter Maintenance and Service Guide 2 7 Troubleshooting Selecting from the Diagnostics Menu Table 2 4 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self test on the hard drive On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Run a comprehensive self test on a secondary Test select models only hard drive 2 8 Maintenance and Service Guide Troubleshooting 2 4 Troubleshooting Flowcharts Table 2 5 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Flowchart 2 1 Initial Troubleshooting 2 2 Flowchart 2 2 No Power Part 1 2 3 Flowchart 2 3 No Power Part 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4
86. oading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 17 Nonfunc tioning Device All drives working Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Keyboard pointing device working Go to Flowchart 2 20 No Network Modem Connection Connecting to network or modem Maintenance and Service Guide Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from docking device if applicable Go to Flowchart 2 3 No Power Part 2 Power up on battery power Power up on battery power N Go to Power up Power up i Reset Flowchart 9 bia power on AC power 2 4 No Power Part 3 Y Power up in docking device NOTES 1 On select models there is a separate reset button 2 On select models the computer can be reset using the standby switch and either 1 Reseat the power cables in the docking the lid switch or the main power switch device and at the AC outlet 2 Ensure the AC power source is active 3 Ensure that the power strip is working Go to Power up Flowchart in docking 2 8 Nonfunctioning device Docking Device if applicable 2 12 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power
87. ocation Maintenance and Service Guide A 21 Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used Two screws that secure the wireless switch board to the base enclosure documented in Section 5 16 One screw that secures the audio board to the base enclosure documented in Section 5 17 One screw that secures the USB magnetic board to the base enclosure documented in Section 5 19 Silver Phillips PM2 5x5 0 Screw Locations A 22 Maintenance and Service Guide Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used 4 screws that secure the ExpressCard assembly to the base enclosure documented in Section 5 20 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 23 Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued hmm Head MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used Two screws that secure the power connector assembly bracket to the base enclosure documented in Section 5 23 One screw that secures the USB board to the base enclosure documented in Section 5 23 Silver Phillips PM2 5x5 0 Screw Locations A 24 Maintenance and Service Guide Screw Listing Ta
88. ol Panel gt Add or Remove Programs b Click the program or driver you want to remove and then click Change Remove B 6 Maintenance and Service Guide Backup and Recovery 2 Select Start gt All Programs gt System Recovery gt Application and Driver Recovery The Application and Driver Recovery tool opens 3 Select Application Installation or Driver Installation and then click Next 4 Follow the on screen instructions to complete the program or driver recovery 5 Restart the computer if prompted Reinstalling Programs from Discs 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the installation instructions on the screen 3 Restart the computer if prompted Performing a Recovery PC Recovery software allows you to repair or restore the system if you experience system failure or instability PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive Microsoft Windows XP has its own built in repair features such as System Restore and driver roll back capabilities If you have not already tried these features try them before using PC Recovery Q PC Recovery only recovers software that was preinstalled at the factory Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Maintenance and Serv
89. omponent Recycling Connector Pin Assignments Power Cord Set Requirements Index vi Maintenance and Service Guide 1 Product Description The HP Pavilion dv9000 Notebook PC offers advanced modularity AMD Mobile Turion 64 Mobile Technology and Mobile AMD Sempron processors and extensive multimedia support HP Pavilion dv9000 Notebook PC Maintenance and Service Guide 1 1 Product Description 1 1 Features The following processors are available varying by computer model d AMD Turion ML 60 2 0 GHz with 1 MB of Level 2 L2 cache AMD Turion ML 56 1 8 GHz with 1 MB of L2 cache AMD Turion ML 52 1 6 GHz with 1 MB of L2 cache AMD Turion ML 50 1 6 GHz with 512 KB of L2 cache Mobile AMD Sempron 3500 1 6 GHz with 512 KB of L2 cache The following displays are available varying by computer model LY 17 0 inch WSXGA BrightView 1680 x 1050 TFT display with over 16 7 million colors T 17 0 inch WXGA BrightView 1440 x 900 TFT display with over 16 7 million colors 120 100 or 80 GB high capacity hard drive varying by computer model 512 MB DDR synchronous DRAM SDRAM at 667 MHz expandable to 2 0 GB Microsoft Windows XP Home Edition Windows XP Professional or Windows XP Media Center Edition varying by computer model C O O Full size Windows keyboard with numeric keypad TouchPad pointing device with on off button and dedicated two way scroll zone Integrated 10 1
90. ons menu provides the option of deleting the recovery partition which will increase space on the hard drive Delete the recovery partition only if you have already created recovery discs CAUTION After you create the recovery discs you can increase space on the hard drive by deleting the recovery partition However doing this is not recommended If you delete this partition you will lose any information that is on the partition including the PC Recovery software Thereafter you must use the recovery discs to access PC Recovery software To delete the recovery partition 1 If you have not already created recovery discs create them now 2 Select Start gt All Programs gt System Recovery gt PC Recovery The PC Recovery tool opens 3 Select PC Recovery and click Next The computer restarts and the PC Recovery tools opens Maintenance and Service Guide B 9 Backup and Recovery 4 Click OK 5 At the System Recovery screen click Advanced Options 6 Select Delete Recovery Partition not recommended and follow the on screen instructions Updating Reinstalled Software After you perform a system recovery connect to the Internet to update all reinstalled software To access update links for the operating system and other software provided on your computer Select Start gt Help and Support To update optional software follow the instructions provided by the software manufacturer Some progra
91. oval 5 11 microphone location 1 15 removal 5 40 spare part number 3 12 3 24 5 40 microphone cable disconnection 5 27 microphone jack location 1 7 pin assignments D 6 Mini Card module removal 5 14 spare part numbers 3 10 3 21 5 14 modem jack location 1 9 pin assignments D 5 modem troubleshooting 2 30 monitor port location 1 8 pin assignments D 4 mouse spare part number 3 21 network jack location 1 9 pin assignments D 2 network troubleshooting 2 30 next fast forward button 1 18 nonfunctioning device troubleshooting 2 18 2 27 num lock key 1 13 num lock light 1 15 O optical drive location 1 11 1 21 OS loading problems 2 24 precautions 4 3 removal 5 16 spare part numbers 3 10 3 18 5 16 specifications 6 7 optical drive bracket removal 5 17 optical drive connector board removal 5 72 spare part number 3 8 3 26 5 72 Maintenance and Service Guide Index 5 Index P packing precautions 4 5 password clearing 1 4 plastic parts 4 2 Plastics Kit contents 3 14 spare part number 3 5 3 14 3 25 play pause button 1 18 pointing device troubleshooting 2 29 power button 1 15 power button board removal 5 27 spare part number 3 3 3 26 5 27 power connector 1 11 power connector assembly removal 5 65 spare part number 3 26 5 65 power connector assembly bracket spare part number 3 8 power connector assembly cable disconnection 5 73 power cord set requir
92. overy Disc Creator creates a set of recovery CDs or DVDs for the computer Use recovery discs to restore the operating system and software programs to factory settings in case of system failure or instability Q Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs E You will need high quality CD R DVD R or DVD R media purchased separately Q DVD RW R and double layer DVD RW are not compatible with the PC Recovery Disc Creator software E The computer must be connected to AC power during this process E Only one set of recovery discs can be created per computer B 4 Maintenance and Service Guide Backup and Recovery E Number each disc before inserting it into the computer optical drive E If necessary you can exit the program before you have finished creating the recovery discs The next time you open PC Recovery Disc Creator you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt System Recovery gt PC Recovery Disc Creator The PC Recovery Disc Creator tool opens 2 Click Next Q If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Select the type of disc you want to use and click Nex
93. ower 2 12 2 14 2 15 no video 2 16 2 17 nonfunctioning device 2 27 nonfunctioning docking device 2 18 nonfunctioning keyboard 2 28 nonfunctioning pointing device 2 29 fn key 1 13 front components 1 6 function keys 1 13 G grounding equipment and methods 4 7 H hard drive OS loading problems 2 20 precautions 4 3 removal 5 7 spare part numbers 3 8 3 18 3 26 5 7 specifications 6 5 hard drive bay 1 21 Hard Drive Bracket Kit spare part number 3 8 3 18 3 26 hard drive bracket removal 5 9 hard drive cover illustrated 3 14 removal 5 7 HDMI port 1 9 headphone jack location 1 7 pin assignments D 6 headset spare part number 3 19 3 21 hinge removal 5 38 spare part numbers 3 12 3 24 5 38 hinge cover removal 5 38 spare part number 3 12 3 24 5 38 l T O address specifications 6 14 interrupt specifications 6 12 inverter removal 5 36 spare part numbers 3 12 3 22 3 24 5 36 K keyboard removal 5 21 spare part numbers 3 3 3 25 5 21 troubleshooting 2 28 keyboard components 1 12 keypad keys 1 13 Index 4 Maintenance and Service Guide Index L LED board cable disconnection 5 20 left side components 1 8 Logo Kit spare part number 3 19 3 26 M mass storage devices spare part numbers 3 17 media button 1 17 memory module removal 5 11 spare part numbers 3 10 3 24 5 11 memory module compartment 1 21 memory module compartment cover illustrated 3 14 rem
94. panel frame to the LCD panel Removing the LCD Panel Frame Screws Maintenance and Service Guide C 7 Display Component Recycling 9 Use a sharp edged tool to cut the tape that secures the side of the LCD panel to the LCD panel frame 10 Remove the LCD panel frame from the display panel Removing the LCD Panel Frame C 8 Maintenance and Service Guide Display Component Recycling 11 Remove the screws that secure the backlight cover to the LCD panel 12 Lift the top edge of the backlight cover and swing it forward 13 Remove the backlight cover 0 T l l l l l l l o aa Removing the Backlight Cover Maintenance and Service Guide C 9 Display Component Recycling 14 Turn the LCD panel right side up 15 Remove the backlight cables from the clip in the LCD panel Releasing the Backlight Cables C 10 Maintenance and Service Guide Display Component Recycling 16 Turn the LCD panel upside down 17 Remove the backlight frame from the LCD panel Removing the Backlight Frame Maintenance and Service Guide C 11 Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame t Removing the Backlight C 12 Maintenanc
95. ptical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Maintenance and Service Guide 5 55 Removal and Replacement Procedures 2 Disconnect the USB magnetic board cable from the ExpressCard assembly Q The USB magnetic board cable is included with the USB magnetic board spare part kit and is also included in the Cable Kit spare part number 434677 001 3 Remove the silver Phillips PM2 5x5 0 screw that secures the USB magnetic board to the base enclosure 4 Remove the USB magnetic board Removing the USB Magnetic Board Reverse the above procedure to install the USB magnetic board 5 56 Maintenance and Service Guide Removal and Replacement Procedures 5 20 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 432988 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m Uoovvoovo O Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 USB magnetic board Section 5 19 Maintenance and Service Guide 5 57 Removal and Replacement Procedures 2 Push in on the ExpressCard slot bezel to release the bezel from the ExpressCard slot 3 Re
96. rd Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Wireless switch board Section 5 16 Maintenance and Service Guide 5 69 Removal and Replacement Procedures m Audio board Section 5 17 d USB magnetic board Section 5 19 T Top cover support trim Section 5 21 1 USB board Section 5 23 d Power connector assembly Section 5 23 2 Turn the computer upside down with the front toward you 3 Remove the Phillips PM2 5x8 0 screw that secures the system board to the base enclosure Removing the System Board Screw Part 1 5 70 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the three Phillips PM2 5x8 0 screws and the three silver Phillips PM2 5x5 0 screws that secure the system board to the base enclosure Removing the System Board Screws Part 2 Maintenance and Service Guide 5 71 Removal and Replacement Procedures 5 Lift the right side of the system board until it rests at an angle 6 Remove the optical drive connector board Q The optical drive connector board is available using spare part number 432992 001 7 Slide the system board to the right until the connectors on the left side of the system board disengage from the base enclosure 8 Remove the system board y Removing the System Board 5 72 Maintenance and Service Guide Removal and Replacement Procedures
97. rd Drive Part 1 OS not loading from hard drive Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Nonsystem disk message Reseat external hard drive OS loading Go to Sng Flowchart from Check the Setup diskette 2 ie utility for correct pelle order Diskette Drive Change boot priority through rae the Setup Utility hard drive and reboot Boot Go to from Flowchart hard drive 2 17 Nonfunctioning Device 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading Hard Drive Part 2 Continued from Flowchart 2 10 No OS Loading Hard Drive Part 1 1 Replace hard drive Disc or diskette in drive Remove disc or diskette and reboot Boot from hard drive Go to Flowchart Boot from diskette drive Loading Diskette Drive Hard drive accessible Go to Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 No OS Reseat hard drive Hard drive accessible Run FDISK Create partition and then format hard drive to bootable C prompt Hard drive partitioned Format hard drive and bring to a bootable C prompt Hard drive formatted Load OS using Computer Operating System disc booted if applicable Go to Flowchart 2 12 No OS
98. se items as a set to prevent shorting out among components Maintenance and Service Guide 2 15 Troubleshooting Flowchart 2 6 No Video Part 1 No video Stand alone or docking device Stand alone Internal or external display External Adjust brightness Video OK Check for bent pins on cable Video OK Internal Docking Device Go to Flowchart 2 7 No Video Part 2 Adjust brightness NOTE To change from internal to external display use the hotkey combination Video OK Press lid switch to ensure operation Video OK Replace the following one at a time Test after each replacement 1 Cable between computer and computer display if applicable 2 Display 3 System board Try another display Replace system Internal and external video OK board 2 16 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Continued from Flowchart 2 6 No Video Part 1 Remove computer from docking device if connected Adjust Check brightness display of external brightness monitor Go to A in i Flowchart i 2 2 Video OK 2 No Vi Video OK Part 1 Check that computer is properly Try another seated in docking device external for bent pins on cable monitor and for monitor connection Internal and external video OK
99. se the above procedure to install the display lid switch module 5 64 Maintenance and Service Guide Removal and Replacement Procedures 5 23 Power Connector Assembly Power Connector Assembly Spare Part Number Information Power connector assembly includes power connector assembly 432985 001 cable and power connector assembly bracket USB board 432989 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components 1 Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 COUO wv Top cover Section 5 15 Maintenance and Service Guide 5 65 Removal and Replacement Procedures 2 Remove the two silver Phillips PM2 5x5 0 screws that secure the power connector assembly bracket to the computer 3 Remove the power connector assembly bracket Pak T I mal L tins Removing the Power Connector Assembly Bracket 5 66 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the silver Phillips PM2 5x5 0 screw that secures the USB board to the computer 5 Remove the USB board 6 Disconnect the USB board cable from the USB board and remove the cable from the clips in the base enclosure Q The USB board cable is included with the USB board spare part kit and is also included in the Cable K
100. support trim 432979 001 Switch cover includes LED board and LED board cable 432980 001 Base enclosure includes wireless switch actuator 432981 001 Plastics Kit 432982 001 Rubber Feet Kit includes 5 computer feet Maintenance and Service Guide 3 25 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 432983 001 Screw Kit 432984 001 Logo Kit 432985 001 Power connector assembly includes power connector assembly cable and power connector assembly bracket 432986 001 Audio board includes audio board cable and infrared lens 432987 001 Power button board includes power button board cable 432988 001 ExpressCard assembly 432989 001 USB board includes USB board cable 432990 001 USB magnetic board includes USB magnetic board cable 432991 001 Wireless switch board includes wireless switch board cable 432992 001 Optical drive connector board 432993 001 Display lid switch module includes display lid switch module cable 432994 001 Speaker assembly 432995 001 Fan heat sink assembly includes thermal pads 432996 001 80 GB 5400 rpm hard drive includes bracket and connector 432997 001 100 GB 5400 rpm hard drive includes bracket and connector 432998 001 120 GB 5400 rpm hard drive includes bracket and connector 434106 001 Hard Drive Bracket Kit 3 26 Maintenance and Service
101. t Q The software examines the image and displays the number of blank discs needed to create your recovery discs 4 Insert the first disc and follow the on screen instructions to complete the creation of the recovery discs Maintenance and Service Guide B 5 Backup and Recovery Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged the Application and Driver Recovery tool allows you to reinstall it Q Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Q Before reinstalling the program be sure it is fully uninstalled The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program E In most cases if the program you are reinstalling is still on your computer the reinstallation process does not affect your personal settings E Inall cases if a program has been deleted from your computer the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings Reinstalling Preinstalled Programs and Drivers 1 Remove the program or driver In some cases drivers are not listed in the Add or Remove Programs list If the driver is not listed it does not need to be removed a Select Start gt Contr
102. t Controller IRQ21 TI Integrated PCIxx21 FlashMedia Controller IRQ21 Broadcom 802 11b g WLAN IRQ21 Microsoft ACPl compliant system IRQ22 Realtek RTL8100CL Family PCI fast Ethernet Controller IRQ23 SDA Standard Compliant SD Host Controller Default configuration Q ExpressCard may assert IRQ3 IRQ4 IRQ5 IRQ7 or IRQ20 Maintenance and Service Guide 6 13 Specifications Table 6 10 System I O Addresses I O Address hex 0x00000000 0x00000CF7 System Function shipping configuration PCI bus 0x00000000 0x00000CF7 Direct memory access controller 0x00000020 0x00000021 Programmable interrupt controller 0x0000002E 0x0000002F System board resources 0x00000040 0x00000043 System timer 0x00000060 0x00000060 Quick Launch Buttons 0x00000061 0x00000061 System speaker 0x00000062 0x00000062 Microsoft ACPI Compliant Embedded Controller 0x00000064 0x00000064 Quick Launch Buttons 0x00000066 0x00000066 Microsoft ACPI Compliant Embedded Controller 0x00000070 0x00000071 System CMOS real time clock 0x00000072 0x00000073 System board resources 0x00000080 0x0000008F Direct memory access controller 0x00000092 0x00000092 System board resources 0x000000A0 0x000000A1 Programmable interrupt controller 0x000000B0 0x000000B1 System board resources 0x000000C0 0x000000DF Direct memory access controller O0x000000F0 0x000
103. t Procedures 5 7 RTC Battery RTC Battery Spare Part Number Information RTC battery includes 2 sided tape 431436 001 1 Prepare the computer for disassembly refer to Section 5 3 2 Remove the memory module compartment cover Section 5 6 3 Disconnect the RTC battery cable from the system board 4 Remove the RTC battery Q The RTC battery is secured to the computer by 2 sided tape All replacement RTC battery spare part kits include 2 sided tape Removing the RTC Battery Reverse the above procedure to install the RTC battery Maintenance and Service Guide 5 13 Removal and Replacement Procedures 5 8 Mini Card Module Mini Card Module Spare Part Number Information 802 11a b g WLAN Mini Card module for use in 407160 001 the United States and Canada 802 11a b g WLAN Mini Card module for use in 407160 002 the rest of the world 802 11b g WLAN Mini Card module for use in 407159 001 the United States and Canada 802 11b g WLAN Mini Card module for use in the rest of the 407159 002 world 1 Prepare the computer for disassembly Section 5 3 2 Remove the memory module compartment cover Section 5 6 5 14 Maintenance and Service Guide Removal and Replacement Procedures 3 Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables Then disconnect the cables from the module 4 Remove the two Phill
104. tached and disconnect the TouchPad cable S oy Disconnecting the Top Cover Cables Maintenance and Service Guide 5 45 Removal and Replacement Procedures 8 Remove the five Phillips PM2 5x8 0 screws and the silver Phillips PM2 5x5 0 screw that secures the top cover to the computer Removing the Top Cover Screws Part 3 5 46 Maintenance and Service Guide Removal and Replacement Procedures 9 Lift the rear edge of the top cover until it disengages from the computer and remove the top cover Removing the Top Cover Reverse the above procedure to install the top cover Maintenance and Service Guide 5 47 Removal and Replacement Procedures 5 16 Wireless Switch Board Wireless Switch Board Spare Part Number Information Wireless switch board 432991 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COCO vu Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 5 48 Maintenance and Service Guide Removal and Replacement Procedures 2 Release the ZIF connector to which the wireless switch board cable is connected and disconnect the wireless switch board cable from the system board Removing the Wireless Switch Board Maintenance and Service Guide 5 49
105. ted in Section 5 15 Phillips PM2 5x8 0 Screw Locations Maintenance and Service Guide A 9 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used Four screws that secure the top cover support trim to the base enclosure documented in Section 5 21 One screw that secures the system board to the base enclosure documented in Section 5 24 Phillips PM2 5x8 0 Screw Locations A 10 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued Head m i MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used One screw that secures the top cover support trim to the base enclosure documented in Section 5 21 Phillips PM2 5x8 0 Screw Location Maintenance and Service Guide A 11 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used 3 screws that secure the system board to the base enclosure documented in Section 5 24 T Phillips PM2 5x8 0 Screw Locations Maintenance and Service Guide Screw Listing Table A 5 Phillips PM2 0x3 0 Screw Om Head MMIII Color Qty Length Thread Width Silver 8 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the optical drive bracket
106. th your preference selected is displayed press enter to save your preference To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen Your preferences go into effect when the computer restarts in Windows 2 2 Maintenance and Service Guide Troubleshooting Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a drop down list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f6 To select an item press enter To close a text box or return to the menu display press f1 To display additional navigation and selection information while the Setup Utility is open press f1 Displaying System Information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 To open the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Access the system information by using the Main menu To close the Setup Utility without changing any settings use the arrow keys
107. the left side of the computer are shown below and described in Table 1 2 A SSSaAAD D TOL bs Left Side Components Table 1 2 Left Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 S Video out jack Connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card 3 External monitor port Connects an external VGA monitor or projector 1 8 Maintenance and Service Guide Product Description Table 1 2 Left Side Components Continued Item Component 4 Expansion port 3 Function Connects the computer to an optional expansion product The computer has only one expansion port The term expansion port 3 describes the type of expansion port 5 RJ 45 network jack Connects a network cable The RJ 45 network jack provides Gigabit Ethernet functionality 6 RJ 11 modem jack Connects a modem cable 7 HDMI port select models only Connects an optional audio or video device such as a high definition television set top box DVD player or any compatible digital or audio device 8 USB ports 2 Connect optional USB devices 9 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 10 Dig
108. ting Table A 8 Silver Phillips PM2 5x5 0 Screw m MMI Color Qty Length Thread Silver 28 5 0 mm 2 5 mm Where used 3 screws that secure the keyboard to the computer documented in Section 5 11 Head Width 5 0 mm Silver Phillips PM2 5x5 0 Screw Locations A 18 Maintenance and Service Guide Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued hom Head MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used One screw that secures the power button board to the fan heat sink assembly documented in Section 5 13 Two screws that secure the display assembly to the computer documented in Section 5 14 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 19 Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used 4 screws that secure the top cover to the base enclosure documented in Section 5 15 ce sl Silver Phillips PM2 5x5 0 Screw Locations A 20 Maintenance and Service Guide Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued hm Head MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used One screw that secures the top cover to the base enclosure documented in Section 5 15 Silver Phillips PM2 5x5 0 Screw L
109. tion 5 24 C UOU COC CCOO COOU D ODO O 5 74 Maintenance and Service Guide Removal and Replacement Procedures 2 Turn the system board upside down with the expansion port and external monitor port toward you 3 Disconnect the fan cable from the system board 4 Loosen the four captive Phillips PM2 5x6 0 screws that secure the fan heat sink assembly to the system board 5 Remove the fan heat sink assembly Removing the Fan Heat Sink Assembly Maintenance and Service Guide 5 75 Removal and Replacement Procedures Q The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board components and and the processor each time the fan heat sink assembly is removed Thermal pads and thermal paste should be installed on all surfaces before the fan heat sink assembly is reinstalled Thermal pads and thermal paste are included with all fan heat sink assembly system board and processor spare part kits Thermal Pad and Thermal Paste Locations 5 76 Maintenance and Service Guide Removal and Replacement Procedures 6 Loosen the three captive silver Phillips PM2 5x5 0 screws that secure the heat sink to the system board 7 Remove the heat sink Removing the Heat Sink Maintenance and Service Guide 5 77 Removal and Replacement Procedures Q The thermal pads and thermal paste should be
110. tional 432976 B31 The United 432976 001 Italy 432976 061 States The 432976 DH1 Netherlands Maintenance and Service Guide 3 3 Illustrated Parts Catalog Computer Major Components 3 4 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 6 Display lid switch module includes display lid 432993 001 switch module cable 7 Top cover support trim 432978 001 8 Top cover includes TouchPad and TouchPad cable 432977 001 Plastics Kit 432981 001 9a ExpressCard slot bezel 9b Left hard drive cover includes 2 captive screws secured by C clips 9c Memory module compartment cover includes 2 captive screws secured by C clips 9d Right hard drive cover includes 2 captive screws secured by C clips 10 Wireless switch board includes wireless switch 432991 001 board cable 11 Audio board includes audio board cable and 432986 001 infrared lens 12 Bluetooth module includes Bluetooth 412766 001 module cable 13 USB magnetic board includes USB magnetic 432990 001 board cable 14 System boards For use with UMA computer models 436450 001 For use with discrete computer models 432945 001 15 Processors include thermal pad AMD Turion ML 60 2 0 GHz 436069 001 AMD Turion ML 56 1 8 GHz 431373 001 AMD Turion ML 52 1 6 GHz 431372 001 AMD Turion ML 50 1 6 GHz 431371 001 Maintenance and Service Gu
111. to 45 C 41 F to 113 F Nonoperating 0 C to 60 C 32 F to 140 F 6 6 Maintenance and Service Guide Specifications Table 6 6 DVD CD RW Combo Drive Applicable disc Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Maintenance and Service Guide 6 7 Specifications Table 6 6 DVD CD RW Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD media DVD media Random lt 110ms lt 130 ms Full stroke lt 210ms lt 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds 6 8 Maintenance and Service Guide Specifications Table 6 7 DVD RW R and CD RW Double Layer Combo Drive Applicable disc Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD R and DVD RW DVD 9 DVD 10 DVD 18
112. to select Exit gt Exit Discarding Changes and then press enter The computer restarts in Windows Maintenance and Service Guide 2 3 Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the computer is not in the Setup Utility begin at step 1 If the computer is in the Setup Utility begin at step 2 1 To open the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Select Exit gt Load Setup Defaults and then press f10 3 When the Setup Confirmation is displayed press enter to save your preferences 4 To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts Q Your password security and language settings are not changed when you restore the factory default settings Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users For more information about the Setup Utility features recommended for advanced users only refer to the Help and Support Center which is accessible only when the computer is in Windows The Setup Utility features availa
113. to the optical drive documented in Section 5 9 Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide A 13 Screw Listing Table A 5 Phillips PM2 0x3 0 Screw Continued Om Head MMIII Color Qty Length Thread Width Silver 8 3 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the display hinges to the display panel documented in Section 5 14 Phillips PM2 0x3 0 Screw Locations A 14 Maintenance and Service Guide Screw Listing Table A 5 Phillips PM2 0x3 0 Screw Continued Ofm Head MMIII Color Qty Length Thread Width Silver 8 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the Bluetooth module to the base enclosure documented in Section 5 18 Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide A 15 Screw Listing Table A 6 Phillips PM2 0x5 0 Screw u MMI Color Qty Length Thread Silver 6 5 0 mm 2 0 mm Where used 6 screws that secure the switch cover to the computer documented in Section 5 10 Head Width 5 0 mm Phillips PM2 0x5 0 Screw Locations A 16 Maintenance and Service Guide Screw Listing Table A 7 Phillips PM2 5x7 0 Screw pmm steps MMIII Color Qty Length Thread Width Black 1 7 0mm 2 5mm 5 0 mm Where used One screw that secures the keyboard to the computer documented in Section 5 11 Phillips PM2 5x7 0 Screw Location Maintenance and Service Guide A 17 Screw Lis
114. umber 0 0 0 0 eee erne 5 2 5 2 Disassembly Sequence Chart 5 2 5 3 Preparing the Computer For Disassembly 5 5 5 4 Hard Drive oere ye een ee nei Oe ee eee 5 7 5 9 Computer Feet riere s Mea SA ead 5 10 5 6 Memory Module 0 00005 5 11 Si RYC Battery meini eod gage ae baie ae be lh oe 5 13 5 8 Mini Card Module 2 00005 5 14 5 9 Optical Drive 2 0 eee eee eee 5 16 5 10 Switch Cover 0 0 0 cee ee eee eee 5 18 5 11 Keyboard heno eaten eane a ees 5 21 5 12 Speaker Assembly 00 5 5 25 5 13 Power Button Board 00 5 27 5 14 Display Assembly 000 5 5 29 DLS TOD COVER secs Be bent che Bid ohs Shee Sie 5 42 5 16 Wireless Switch Board 5 48 5 17 Audio Board 0 0 eee eee eee 5 51 5 18 Bluetooth Module 00 0 5 53 5 19 USB Magnetic Board 2005 5 55 5 20 ExpressCard Assembly 5 57 5 21 Top Cover Support Trim 0 0 5 60 5 22 Display Lid Switch Module 5 63 5 23 Power Connector Assembly 5 65 5 24 System Board 0 0 00 eee ee eee 5 69 5 25 Fan Heat Sink Assembly 5 74 5 26 PLrOceSsOP sec ged bee ob bas See eo oe 5 79 Maintenance and Service Guide v Contents o A UU Dp A Specifications Screw Listing Backup and Recovery Display C
115. ustrated Parts Catalog 3 7 Miscellaneous Table 3 6 Spare Parts Miscellaneous Spare Part Description Number AC adapters HP 90W PFC AC adapter 432309 001 HP 90W non PFC AC adapter 432310 001 Analog TV tuner 407941 001 Composite S Video and audio input cable 407939 001 DVB T TV tuner 412175 001 DVB T TV tuner antenna 412176 001 Ear bud headset 371693 001 HP Backpack 405527 001 HP Remote Control 407313 001 Logo Kit 432984 001 RF cable 408485 001 RF input adapter cable 407940 001 USB infrared receiver 408483 001 USB travel mouse 309674 001 USB travel mouse 309674 001 Wireless laser mouse 430958 001 Maintenance and Service Guide 3 19 Illustrated Parts Catalog Table 3 6 Spare Parts Miscellaneous Continued Spare Part Description Number Power cords Belgium Europe Finland France Germany Greece 394279 021 the Netherlands Norway Portugal Spain and Sweden Canada French Canada Latin America Thailand and 394279 001 the United States Denmark 394279 081 Italy 394279 061 The United Kingdom and Hong Kong 394279 031 Screw Kit includes the following screws refer to 432983 001 Appendix A Screw Listing for more information on screw specifications and usage E Phillips PM3 0x3 0 screw Phillips PM2 0x6 0 Screw E Phillips PM2 5x11 0 screw Phillips PM2 0x5 0 captive screw E Phillips PM2 5x8 0 screw E Phillips PM2 0x4 0 screw E Phillips PM2 5x7 0 screw
116. wireless antenna transceivers and cables 432949 001 17 0 inch WXGA TFT Single Lamp display assembly with BrightView includes microphones wireless antenna transceivers and cables 432950 001 17 0 inch SXGA TFT Single Lamp display assembly with BrightView includes microphones wireless antenna transceivers and cables 432951 001 17 0 inch WXGA TFT Dual Lamp display assembly with BrightView for use with de featured computer models includes microphones wireless antenna transceivers and cables 432952 001 17 0 inch WXGA TFT Single Lamp display panel with BrightView 432953 001 17 0 inch SXGA TFT Single Lamp display panel with BrightView 432954 001 17 0 inch WXGA TFT Dual Lamp display panel with BrightView Maintenance and Service Guide 3 23 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 432955 001 Display bezel for use with Single Lamp display panels with camera 432956 001 Display bezel for use with Dual Lamp display panels with camera 432957 001 Display enclosure for use with Single Lamp display panel 432958 001 Display enclosure for use with Dual Lamp display panels 432959 001 Display inverter for use with Dual Lamp display panels 432960 001 Camera module 432961 001 Microphones 432962 001 Display Cable Kit includes camera c
117. wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Setup Utility The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working or will not load The utility reports information about the computer and provides settings for startup security and other preferences 1 Turn on or restart the computer in Windows 2 Before Windows opens and while the Press lt F10 gt to enter setup prompt is displayed in the lower left corner of the screen press f10 Maintenance and Service Guide 2 1 Troubleshooting 2 2 Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the computer is not in the Setup Utility begin at step 1 If the computer is in the Setup Utility begin at step 2 1 To open the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press lt F10 gt to enter setup is displayed in the lower left corner of the screen Use the arrow keys to select System Configuration gt Language and then press enter Press f5 or f6 or use the arrow keys to select a language and then press enter to select a language When a confirmation prompt wi

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