HP hp deskjet 3500 series User's Manual
Contents
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16. 7 50 14 10 35 10 15 80 RH PERI 40 60 n EB 5 4308 FT AGCA 300 x 300dpi 5 25W 600 x 600dpi 25W 600 x 600dpi 1200 x 1200dpi 3 600 x 300dpi 600 x 600dpi 600 x 600dpi PhotoREt 1200 x 1200 0950 4399 P BX dpi Pia Se Ra 2400 x 120
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19. za Stiletto RG book Page 7 Wednesday March 5 2003 3 10 PM When connect a USB cable between the printer and my computer an Unknown Device message appears Note This is not a problem in Windows 2000 Proceed with the software installation Static electricity has 1 Disconnect the USB cable from the printer built up in the cable 2 Unplug the printer from its power cord between the printer and 3 Wait approximately 30 seconds your computer 4 Plug the power cord into the printer 5 ae M 5 Ensure the USB cable is firmly plugged into the printer i A da d cd If Unknown Device continues to appear in the db qes New Hardware Found dialog box and you are not support for USB contact using Windows 2000 replace the USB cable your computer vendor 2 Stiletto RG book Page 8 Wednesday March 5 2003 3 10 PM is e E hp support support process Follow these steps to troubleshoot the printer 1 Search the user s guide on your computer see page 2 2 Visit www hp com support to Check for software updates Access online support pages Send HP an email message for answers to your questions 3 Call HP support Support options and availability vary by product country region and language hp support by phone free phone support period One year of free phone support is available to North America Asia Pacific and Latin America including M
20. as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer SN lt l DI Stiletto RG book Page 10 Wednesday March 5 2003 3 10 PM B limitations of warranty c Grant the customer additional warranty TO THE EXTENT ALLOWED BY LOCAL LAW rights specify the duration of implied NEITHER HP NOR ITS THIRD PARTY SUPPLIERS warranties which the manufacturer MAKES ANY OTHER WARRANTY OR cannot disclaim or allow limitations on CONDITION OF ANY KIND WHETHER the duration of implied warranties EXPRESS OR IMPLIED WARRANTIES OR 3 FOR CONSUMER TRANSACTIONS IN CONDITIONS OF MERCHANTABILITY AUSTRALIA AND NEW ZEALAND THE SATISFACTORY QUALITY AND FITNES
21. Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or 10 a amp za Stiletto RG book Page 11 Wednesday March 5 2003 3 10 PM E product specifications black text print speed Draft Up to 14 pages per minute mixed text with color graphics print speed Draft Up to 10 pages per minute These are approximate figures Exact speed varies with printer model system configuration software program and document complexity black text resolution depending on paper type Plain Paper FastDraft 300 x 300 dpi Plain Paper Fast Normal 600 x 600 dpi Plain Paper Normal 600 x 600 dpi Inkjet Paper Best 1200 x 1200 dpi color printing resolution depending on paper type Plain Paper FastDraft 600 x 300 dpi Plain Paper Fast Normal 600 x 600 dpi Plain Paper Normal 600 x 600 dpi Photo Paper Best PhotoREt or 1200 x 1200 Premium Photo Paper Maximum dpi 2400 x 1200 optimized dpi software compatibility MS Windows compatible 98 Me 2000 and XP Macintosh OS 9 1 and OS X v10 1 i o interface Universal Serial Bus USB 2 0 Full speed compatible printer dimensions 422 mm wide x 142 mm high x 182 mm deep 346 mm with trays extended printer weight 2 04 kg 4 5 lb without car
22. O invent m nH dl DI Stiletto_RG book iv 2003 3 18 7 50 2003 3 1 Copyright 2003 Hewlett Packard Company M an Hewlett Packard Hewlett Packard Hewlett Packard Microsoft MS DOS kU Windows IX Microsoft Adobe Acrobat I Adobe Systems Incorporated Mac Macintosh AppleTalk SLU Mac OS Apple Computer Inc LC W Stiletto_RG book 1 2003 3 18 7 50 hp deskjet 3500 series
23. The Accessing the Onscreen User s Documentation screen appears 4 Click the onscreen user s documentation button The onscreen user s guide appears within Printer Assistant Note If you do not see the HP Director icon on your desktop you can access the onscreen user s guide by clicking on the Printer Assistant icon 7 DI e 0 Stiletto RG book Page 3 Wednesday March 5 2003 3 10 PM printer assistant Use Printer Assistant to View printer documentation productivity solutions and additional troubleshooting support Access HP support shopping links to printer supplies and other HP products printer and software utilities To view the onscreen user s guide from Printer Assistant 1 Double click the hp printer assistant icon on your computer desktop 2 Click user s guide user s guides in PDF format The user s guide is also available in Arabic and Hebrew in PDF format if you have a computer with the Arabic or Hebrew language set Adobe Acrobat Reader 4 0 or later is required to view the user s guide If you do not have Acrobat Reader install it from the printer software CD 1 Double click the HP Printer Assistant icon on your computer desktop 2 Click user s guide 3 Select user s guide is available in other languages at the bottom of the screen Macintosh setup poster The setup poster offers printer software and hardware setup information and installation troub
24. received including interference that may cause undesired operation Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Hewlett Packard Company may cause harmful interference and void your authority to operate this equipment Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules For further information contact Hewlett Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto Ca 94304 650 857 1501 note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions can cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment a
25. 0dpi MS Windows 98 Me 2000 XP Macintosh OS 9 1 OS X v10 1 0950 4392 AC 120 127V 60Hz 10 3Hz 0950 4397 AC100 240V 50 60Hz 10 3Hz 60 90g m 60 90g m i o 60 90g m2 USB Universal Serial Bus 2 200g mz 263 6g m2 422mm x 142mm x 182mm Femi 340mm 50 2 04kg 11 W e Stiletto_RG book 12 12 20034 FE3 18 A Al NIZ DI Stiletto RG book Page iii Wednesday March 5 2003 3 10 PM O invent english n za Stiletto RG book Page iv Wednesday March 5 2003 3 10 PM Edition 1 March 2003 Copyright 2003 Hewlett Packard Company notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular p
26. 1 315 44 42 Columbia 9 800 1 14 726 Poccna Mockea Poccna CaHkr lerep ypr 095 797 3520 812 346 7997 Costa Rica 0 800 011 0524 Cesk republika 02 6130 7310 800 897 14440 Aa gaudi Singapore 6 272 5300 Danmark www hp com support Slovakia 2 68208080 Ecuador Andinatel Ecuador Pacifitel 1 800 711 2884 1 800 225528 South Africa inside RSA South Africa outside RSA 086 000 1030 27 11 258 9301 02 532 5222 JAA Espa a www hp com support Suomi www hp com support Sverige www hp com support France www hp com support Schweiz www hp com support Deutschland www hp com support ET 2 2717 0055 EAAa6q 1 60 73 603 Thailand 2 353 9000 Guatemala 1 800 995 5105 4216 1 891 222 oi 3002 8555 Turkiye 1 216 579 7171 Magyarorsz g 01382 1111 YkpaiHa 380 44 490 3520 India 1 600 112267 Indonesia 21 350 3408 971 4 883 8454 Briel du all csl Ls I United Kingdom www hp com support Ireland www hp com support United States 1 208 323 2551 NY 09 830 4848 Venezuela 0 800 4746836 Italia www hp com support Vi t Nam 08 823 4530 Sp WD S2 us 4 r4 DI Stiletto_RG book iii 2003 3 18 7 50
27. 2 3 CD CDROM 2 Al za Stiletto RG book 7 2003 3 18 7 50 USB Windows 2000 USB 2 9 30 2 3 USB 4 5 6 SU m eg 5 USB USE PS a Windows 2000 a
28. S FOR TERMS IN THIS WARRANTY STATEMENT A PARTICULAR PURPOSE EXCEPT TO THE EXTENT LAWFULLY eas MA PERMITTED DO NOT EXCLUDE RESTRICT C limitations of liability OR MODIFY AND ARE IN ADDITION TO 1 Tothe extent allowed by local law the THE MANDATORY STATUTORY RIGHTS remedies provided in this Warranty APPLICABLE TO THE SALE OF THE HP Statement are the customer s sole and PRODUCTS TO SUCH CUSTOMERS exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 Tothe extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in
29. S2 Stiletto_FrontCover fm i 20083 3 18 7 4 9 hp deskjet 3500 series reference guide O invent dl l e N Z Stiletto_RG book ii 2003 3 8 10 16 hp 212 22 40 47 47 FE Argentino 0810 555 5520 0570 000511 03 3335 9800 Australia Australia out of warranty 03 8877 8000 1 902 910 910 i ets 1588 3003 Malaysia 1800 805 405 Osterreich www hp com support 800 728 dual M xico Ciudad de M xico M xico fuera de Ciudad de M xico 5258 9922 01 800 472 6684 Belgi Nederlands Belgique Francaise www hp com support 22 40 47 47 al Nederland www hp com support Brasil dentro da grande Sao Paulo Brasil fora da grande S o Paulo 3747 7799 0 800 157751 New Zealand 0800 441 147 Norge www hp com support Peru 0800 10111 Canada 905 206 4663 Philippines 2 867 3551 Caribbean 1 800 711 2884 Polska 22 865 98 00 Central America 1 800 711 2884 Portugal www hp com support Chile 800 36 0999 Puerto Rico 1 877 232 0589 010 6868 7980 Rom nia 0
30. d fiber and 30 postconsumer waste Copyright 2003 C8991 90014 Hewlett Packard Company Printed in country 03 2003 e 8
31. exico To determine the duration of free phone support in Eastern Europe Middle East and Africa please refer to www hp com support For a list of support phone numbers see the inside front cover of this guide Standard phone company charges apply placing a call Call HP support while in front of the computer and printer Be prepared to provide the following The printer s model number located on the label on the front of the printer The printer s serial number located on the bottom of the printer The computer s operating system The version of the printer driver Messages displayed at the time the situation occurred Answers to these questions Has this situation happened before Can you re create it Did you add any new hardware or software on your computer around the time this situation began after the free phone support period After the free phone support period help is available from HP at an additional cost Contact your HP dealer or call the support phone number for your country region for support options 7 DE SN lt l za Stiletto RG book Page 9 Wednesday March 5 2003 3 10 PM hp printer limited warranty statement hp product duration of limited warranty Software 90 days Accessories 90 days Ink cartridges 90 days Printer peripheral hardware see below for details year A extent of limited warranty 1 Hewlett Packard HP warran
32. into the CD ROM drive Follow the onscreen instructions 3 Alter installation restart your virus protection software 2 Al Stiletto RG book Page 6 Wednesday March 5 2003 3 10 PM DI S Windows USB The New Hardware Wizard did not finish The Plug and Play 1 Cancel the New Hardware Wizard operation did not 2 Remove the printer software CD from the CD ROM complete drive 3 Re insert the printer software CD into the computer s CD ROM drive a If nothing happens select Start gt Run then click Browse b Browse to the HPPP CD ROM icon then click Open c Select Setup then click Open The setup exe file appears in the Run dialog box d Click OK 4 Follow the onscreen instructions to install the printer software When I tried installing the printer software the installation stopped When I tried installing again the New Hardware Found Wizard was gone and the USB port was not available Operating system 1 Close any virus protection programs or other terminated the installation software programs that are running on the before it was complete computer Note To close your anti virus software follow the manufacturer s instructions for disabling the software 2 Reinstall the printer software Insert the printer software CD into the CD ROM drive Follow the onscreen instructions 3 After installation restart your virus protection software 2 J
33. leshooting onscreen user s guide An HTML browser is required to view the onscreen user s guide The user s guide is designed to be optimally viewed with Microsoft Internet Explorer 5 0 or later 1 Insert the printer software CD into the computer s CD ROM drive The HP Deskjet screen is displayed 2 Double click the HP Deskjet icon on the desktop to open the contents of the CD 3 Select the User s Manuals folder for your language 4 Double click the users guide HTML file to display the user s guide z Bi is e E Stiletto RG book Page 4 Wednesday March 5 2003 3 10 PM printer operation For more information on these subjects see the onscreen user s guide button and light Power button and light power button The Power button turns the printer on and off power light The light on the Power button stays lit when the printer is printing or ready to print When an error occurs the Power light blinks briefly When cancelling a print job from the printer driver the Power light blinks briefly print cartridges The following print cartridges can be used with the printer printer model print cartridge selection number product number HP Deskjet 3500 Series black 27 c8727 7 tri color 28 c8728 Important A black print cartridge is not included with HP Deskjet 351x and 352x printers It is not required to operate the printer For i
34. nce guide contains the following information about your printer Connectivity nn ea eR R D e E OE e E ae i aa aa 2 finding information Ln 2 printer operation 4 installation troubleshooting 5 Np SUDPOIL lt 4 A RocCecAG e Rc bilem SPA ES OR 8 hp printer limited warranty statement 9 product specifications 11 regulatory notices inside back cover 1 Stiletto RG book Page 2 Wednesday March 5 2003 3 10 PM connectivity This printer connects to the computer with a USB cable USB Use a Universal Serial Bus USB 2 0 full speed compliant cable finding information In addition to this reference guide several documents are included with the HP printer Windows setup poster The setup poster offers printer software and hardware setup information and installation troubleshooting read me The read me offers known software compatibility issues with the Windows operating system To access the read me click Start gt Programs gt Hewlett Packard gt HP Deskjet printer gt read me onscreen user s guide To view the onscreen user s guide 1 Double click the HP Director icon on your computer desktop 2 Click the Help icon The HP Photo amp Imaging Help screen appears 3 Click the appropriate HP Deskjet help icon from the Contents tab
35. nd the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help regulatory model identification number product numbers c899 1a c8992a etc For regulatory identification purposes this product is assigned a Regulatory Model Number The Regulatory Model Number for your product is VCVRA 0202 This regulatory number should not be confused with the marketing name HP Deskjet 3550 HP Deskjet 3558 etc or LED indicator statement The display LEDs meet the requirements of EN 60825 1 AFB AL AUS BR 2171 0 AAS HH TRO SASA ARS We JJI M ZHAAWHE EE VE ASA ABE US LICH CCC 1 S LP E SA gt 4 DI aaa 14 2003 3 8 10 16 JUDO C8991 90014 Printed on minimum 50 recycle
36. nformation on replacing or maintaining print cartridges see the onscreen user s guide 7 a 2 Al e Stiletto RG book Page 5 Wednesday March 5 2003 3 10 PM installation troubleshooting Use the information in this section if you have problems setting up your HP printer If you need help after the printer is set up see the onscreen user s guide see page 2 Windows The installation program does not start automatically when the CD is inserted e Autorun is disabled 1 Insert the printer software CD into the computer s The computer cannot CD ROM drive Be careful to position the CD find the autorun exe correcily program on the CD 2 Select Start gt Run then click Browse ROM Browse to the HPPP CD ROM icon then click Open 4 Select Setup then click Open The setup exe file appears in the Run dialog box 5 Click OK 6 Follow the onscreen instructions to install the printer software w The printer software seemed to install correctly but the printer name does not appear when File gt Print is selected The printer is not shown in the Printers folder on the Control Panel Printer driver failed to 1 Close any virus protection programs or other install software programs that are running on the computer Note To close your anti virus software follow the manufacturer s instructions for disabling the software 2 Reinstall the printer software Insert the printer software CD
37. tridges operating environment Maximum operating conditions Temperature 10 to 35 degrees C or 50 to 95 degrees F Humidity 15 to 80 percent RH non condensing Storage conditions Temperature 40 to 60 degrees C or 40 to 140 degrees F power consumption The default activation period for power saving mode is less than 5 minutes 5 25 watts maximum when not printing 25 watts average when printing power requirements power input voltage input module frequency 0950 4392 120 to 127 Vac 60 Hz 10 3 Hz 0950 4397 100 to 240 Vac 50 to 60 Hz 10 3 Hz 0950 4399 200 to 240 Vac 50 to 60 Hz 10 3 Hz media weights printer only Letter 60 to 90 g m 2 16 to 24 Ib Legal 60 to 90 g m 2 20 to 24 lb Envelopes 60 to 90 g m 2 20 to 24 lb Cards Up to 200 g m 110 Ib index max Photo Paper Up to 263 6 g m 2 145 lb out tray capacity Plain Paper sheets Up to 50 11 a 2 AU DI S Stiletto RG book Page 12 Wednesday March 5 2003 3 10 PM 12 Al Z Stiletto_RG book 13 2003 3 8 10 16 regulatory notices hewlett packard company This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference and This device must accept any interference
38. ts to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 10 IF HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace
39. urpose Hewlett Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company acknowledgements Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated Mac Macintosh AppleTalk and Mac OS are trademarks of Apple Computer Inc registered in the U S and other countries lt is 0 en Stiletto RG book Page 1 Wednesday March 5 2003 3 10 PM the hp deskjet 3500 series printer Thank you for buying an HP Deskjet 3500 series printer Your printer box contains the following items o lt Fa 1 printer 7 power supply Power supplies may vary in 2 setup posters appearance or have an additional power 3 this reference guide cord 4 printer software CD A black print cartridge is not included with 5 tri color print cart ridge HP Deskjet 351x and 352x printers It is not 6 black print cartridge required to operate the printer If any of these items is missing from the box talk to your HP dealer or contact the HP Customer Care Center See hp support on page 8 for more information whar s in this guide This refere
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