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HP D3T42AT User's Manual

Contents

1.
2. slot anten ben 53 ucro C 56 dise M e 58 Display assembly AA enti 60 5 Computer Setup BIOS and Advanced System Diagnostics 67 Using Computer Setups EET 67 Starting Computer 2 2 0 67 Navigating and selecting in Computer Setup ns 67 Restoring factory settings in Computer Setup 2 22 9 2 68 odast ia ula ala 69 Downloading SoftPags to update the BIOS 69 BIOS pa Maa en 69 Malmen a a la da 69 NITITUR P TEE 69 Diagnostics mentire S 69 Using Advanced System Diagnostics indi vibe reiecit rcl n 70 6 Specifications ERR 71 TOT MAAD STEM 71 14 0 inch SGA display specifications ccce vaatavad Aak RR 72 7 Power sel tegulifemiemis get 73 Requirements for all countries rena a aaa aaa 73 Requirements for specific countries and regions 2 2 2 928 74 vii viii Product description Category Product Name
3. Ethernet Intel 82579V Gigabit 10 100 1000 Ethernet network interface card NIC NIC Power Down technology S3 S4 S5 wake on LAN Ethernet cable not included Wireless Integrated wireless local area network WLAN options by way of wireless module Three WLAN antennas built into display assembly Supports the Broadcom 43228 802 1 1abgn 2x2 Wi Fi Adapter Supports no WLAN option External media cards Integrated 54 mm ExpressCard Secure Digital SD flash media slot with push push technology supporting the following digital card formats e MultiMediaCard MMC e Secure Digital SD Memory Card e SDHC e SDXC Chapter 1 Product description Category Ports Description e 1394a port e Audio in mono microphone e Audio out stereo headphone Battery connector DisplayPort 1 1a e Docking connector eSATA USB 2 0 combo port Smart AC adapter e R45 Ethernet Secondary battery connector e USB 3 0 ports 2 e USB 2 0 port e VGADsub 15 pin supporting 1920x1200 external resolution 75 Hz hot plug and unplug and autodetection for correct output to wide aspect vs standard aspect video Keyboard pointing devices Full size keyboard with numeric keypad upper left justified dual point spill resistant chicletstyle with durakeys Gesture support MultiTouch gestures enabled two finger scrolling and pinch zoom as default Taps enabled by default
4. Description HP mt40 Mobile Thin Client Processor Intel Celeron B840 1 90 GHz processor 1333 MHz FSB 2 0 MB L3 cache 35 W Chipset Mobile Intel HM76 chipset Graphics Intel HD Graphics 4000 universal memory architecture UMA graphics with shared video memory Supports dual display ports through the dock Panel 14 0 in light emitting diode LED high definition HD AntiGlare AG SVA 1600x900 display with and without webcamera and microphone All display assemblies include two wireless local area network WLAN antenna cables Supports low voltage differential signalling LVDS Supports 16 9 aspect ratio Supports privacy filter Memory Two customer accessible upgradable memory module slots DDR3 12800 1600 MHz dual channel support Supports 8192 MB of system RAM in the following configurations 8192 4096x2 4096 4096 MBx1 Solid state drive Solid state drive SSD mounts in the hard drive bracket Customer accessible Serial ATA Supports a 16 GB SSD 2 Category Optical drive Audio and video Description Fixed Serial ATA 12 7 mm tray load Supports a DVD ROM drive Supports no drive option Two stereo speakers HD audio with SRS Premium Sound Integrated 720p HD webcam supports no camera option Integrated dual array microphone on computer models equipped with a webcam Integrated mono microphone on computer models not equipped with a webcam
5. Support for TouchPad with image sensor Support for Windows 8 Indirect Touch Power requirements Supports the following HP Smart AC adapters 65W HP Smart AC adapter non PFC 3 wire 65W HP Smart AC adapter RC V EM 3 wire Supports the following batteries 9cell 100 Wh 3 0 Ah battery does not support HP Fast Charge e 6cell 55 Wh 2 5 Ah battery Security Supports security cable lock Supports Trusted Platform Module TPM 1 2 Infineon soldered down and TPM Enhanced Drive Lock not supported in Asia and the People s Republic of China Integrated Smart Card reader active Full volume encryption 4 Category Security continued Description Preboot authentication password Smart Card Operating system Preinstalled Microsoft Windows Enterprise System 7 Web only support Microsoft Windows Enterprise System 7 Serviceability Chapter 1 Product description End user replaceable parts e AC adapter Battery Keyboard e Memory module Optical drive Solid state drive e WLAN module 2 External component identification Content Component Content Component 1 Internal display switch 4 Webcam light select models only 2 WLAN antennas 2 5 Webcam select models only 3 Internal microphone s 1 without webcam 2 with webcam The antennas are not visible from the outside of the computer For opt
6. Spare part number Description 490371 001 Power cord for use in North America 3 pin black 1 83 m 490371 011 Power cord for use in Australia 3 pin black 1 83 m 490371 021 Power cord for use in Europe 3 pin black 1 83 m 490371 031 Power cord for use in the United Kingdom and Singapore 3 pin black 1 83 m 490371 081 Power cord for use in Denmark 3 pin black 1 83 m 490371 111 Power cord for use in Switzerland 3 pin black 1 83 m 490371 201 Power cord for use in Thailand 3 pin black 1 83 m 490371 291 Power cord for use in Japan 3 pin black 1 83 m 49037 1 AA1 Power cord for use in the People s Republic of China 3 pin black 1 83 m 490371 AB1 Power cord for use in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use in South Korea 3 pin black 1 83 m 490371 AR1 Power cord for use in South Africa 3 pin black 1 83 m 490371 BB1 Power cord for use in Israel 3 pin black 1 83 m 490371 D01 Power cord for use in Argentina 3 pin black 1 83 m 490371 D61 Power cord for use in India 3 pin black 1 83 m 628668 001 6 cell 62 Wh 2 80 Ah Li ion battery 631243 001 9 cell 100 Wh 3 0 Ah Li ion battery 641369 001 4 GB memory module PC3 12800 1600 MHz 641831 001 Rubber Kit includes display bezel left and right rubber screw covers base enclosure front and rear rubber screw covers top cover rubber bumper 641836 001 Display Hinge
7. removal 29 spare part numbers 14 19 29 battery bay 9 battery light 7 battery release latch 9 battery release latch assembly removal 51 spare part number 51 Bluetooth compartment location 9 bottom components 9 buttons left TouchPad 6 optical drive eject 7 right TouchPad 6 TouchPad on off 6 Cable Kit spare part number 21 cables service considerations 23 chipset product description 1 76 Index components bottom 9 display 5 front 7 left side 7 Rear 8 rightside 8 TouchPad 6 computer feet location 28 spare partnumber 28 computer major components 12 computer part number 27 computer specifications 71 connectors service considerations 23 D display components 5 specifications 72 display assembly removal 60 subcomponents 15 display bezel removal 61 spare partnumber 15 20 62 Display Cable Kit spare part number 15 20 65 display enclosure spare part number 15 19 display hinge removal 64 spare partnumber 15 19 64 display hinge cover removal 64 spare partnumber 19 64 Display Hinge Cover Kit spare part number 15 19 64 Display Hinge Kit spare part number 15 19 64 display lid switch board spare part number 20 display panel product description 1 removal 63 spare partnumber 15 21 63 display panel cable removal 65 spare partnumber 15 20 65 Display Panel Support Kit spare partnumber 16 21 display release latch 7 Display Rubber Kit spare part number 16
8. e Fan see Fan on page 39 f Keyboard see Keyboard on page 40 g Base enclosure see Base enclosure on page 43 Chapter 4 Removal and replacement procedures h System board see System board on page 53 i Heat sink see Heat sink on page 56 Remove the processor 1 Use a flat bladed screw driver 1 to turn the processor locking screw one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it E NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor Component replacement procedures 59 Display assembly 60 E NOTE The display assembly is spared at the subcomponent level only For more display assembly spare part information see the individual removal subsections Before removing the display assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 and then remove the following components h Service cover see Service cover on page 30 Solid state drive se
9. location 5 product description 2 microphone jack 8 microphone module removal 62 spare part number model description 27 model name 1 monitor jack 8 15 19 63 network jack 8 operating system product description 4 optical drive precautions 23 product description 2 removal 31 spare part number 21 31 optical drive bay space saver illustrated 16 optical drive eject button 7 14 17 P packaging guidelines 25 plastic parts service considerations 22 Plastics Kit contents 16 spare part number pointing device product description 3 ports DisplayPort 8 eSATA 8 product description 3 USB 7 8 power connector 7 power cord set requirements 73 spare part numbers power light 7 power requirements product description 3 processor product description 1 removal 58 spare part number product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 keyboard 3 memory module 1 microphone 2 operating system 4 optical drive 2 pointing device 3 ports 3 power reguirements 3 processor 1 product name 1 security 3 serviceability 4 solid state drive 1 video 2 wireless 2 product name 1 27 product number 27 16 21 18 19 14 20 58 rear components 8 Index 77 removal replacement preliminaries 22 procedures 27 right TouchPad button 6 rightside components 8 RJ 11 jack plug illustrated 16 RJ 45 jack 8 RTC battery removal 34 spare part number 14 19 34 R
10. 0 inch SGA display specifications Metric U S Dimensions Height 17 6 cm 6 93 in Width 31 2 cm 12 28 in Diagonal 35 7 cm 14 06 in Number of colors up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format HD SVA 1600 x 1900 HD SVA 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 3 46 W Viewing angle 65 horizontal 50 vertical typical 72 Chapter 6 Specifications 7 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 0m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and
11. 19 display switch location 5 DisplayPort 8 docking connector location 9 drive light 7 drives preventing damage 23 DVD ROM drive precautions 23 removal 31 spare part number 21 31 14 17 E electrostatic discharge 24 equipment guidelines 26 eSATA port 8 Ethernet product description 2 ExpressCard assembly spare part number 20 ExpressCard slot 7 ExpressCard slot space saver illustrated 16 external monitor jack 8 F fan removal 39 spare part number feet location 28 spare number 28 front component 7 14 19 39 G graphics product description 1 grounding guidelines 24 guidelines eguipment 26 grounding 24 packaging 25 transporting 25 workstation 25 H hard drive bracket illustrated 17 removal 33 Hard Drive Hardware Kit contents 17 spare part number 19 32 headphone jack 8 heat sink removal 56 spare part number 14 17 14 20 56 J jacks audioin 8 audio out 8 external monitor 8 headphone 8 microphone 8 monitor 8 network 8 RJ 45 8 K keyboard product description 3 removal 40 spare part numbers 21 40 13 20 L Latch Kit spare part number 14 20 48 51 left TouchPad button 6 left side components 7 lights battery 7 drive 7 power 7 webcam 5 wireless 7 M mass storage device illustrated 17 precautions 23 spare partnumbers 17 Media Card Reader location 7 memory module product description 1 removal 35 spare part number 14 19 35 microphone
12. The module has a thin profile and is susceptible to damage when not handled carefully a Detach the webcam microphone module 1 from the display enclosure The webcam microphone module is attached to the display enclosure with double sided tape b Disconnect the webcam microphone module cable 2 from the webcam microphone module 62 Chapter 4 Removal and replacement procedures c Remove the webcam microphone module 3 The webcam microphone module is available using spare part number 684346 001 The microphone module is available using spare part number 642797 001 Se 7 If it is necessary to replace the display panel Remove the eight Phillips PM2 5x4 0 screws 1 that secure the display panel to the display enclosure Lift the top edge of the display panel 2 until the display panel rests at an angle Remove the display panel 3 The display panel is available using the spare part number 710653 001 Component replacement procedures 63 8 If it is necessary to replace the display hinge covers Remove the two Phillips PM2 5x3 0 screws 1 that secure the display hinge covers to the display hinges b Slide the display hinge covers 2 toward each other to remove them from the display hinges The display hinge covers are available using spare part number 642783 001 9 If it is necessary to replace the display hinges a Remove the four Phillips PM2 5x3 0 screws 1 that secure the display
13. adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 641831 001 There are four rectangular rubber feet 1 and three sguare rubber feet 2 that attach to the base enclosure and service cover in the locations illustrated below 28 Chapter 4 Removal and replacement procedures Battery Description Spare part number 9 cell 100 Wh 3 00 Ah 631243 001 6 cell 62 Wh 2 80 Ah 628668 001 Before disassembling the computer follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer Remove the battery 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 from the computer Install the battery by inserting it into the battery bay until you hear a click Component replacement procedures 29 Service cover Description Spare part number Includes country of origin label 684326 001 Includes regional configure to order RCTO with made in China label 699324 001 Before removing the service cover follow these steps 1 Turn off the computer If you are unsure whether the computer is off or i
14. in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screw drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 25 Eguipment guidelines 26 Grounding eguipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one
15. page 32 d Keyboard see Keyboard on page 40 e Base enclosure see Base enclosure on page 43 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Detach the RTC battery 2 from the base enclosure The RTC battery is attached to the base enclosure with double sided tape 3 Remove the RTC battery 34 Chapter 4 Removal and replacement procedures Reverse this procedure to install the RTC battery Memory module NOTE Primary and expansion memory is installed in a stacked configuration in the bottom of the computer Description Spare part number 4 GB memory module PC3 12800 1600 MHz 641369 001 Update BIOS before adding memory modules Before adding new memory make sure you update the computer to the latest BIOS ACAUTION Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems To update BIOS 1 P 4 5 6 7 8 Navigate to www hp com Click Support amp Drivers gt click Drivers amp Software In the Enter a product name number box type the computer model information and then click Search Click the link for the computer model Select the operating system and then click Next Under Step 2 Select a Download click the BIOS link Click the link for the most recent BIOS Click the Download button and then follow the on screen instructions Before removing a m
16. procedures Remove the keyboard 1 Loosen the three Phillips captive screws that secure the keyboard to the computer 2 Rest and secure the computer on its right side 3 Partially open the computer 4 Insert a screw driver or similar thin tool into the keyboard release opening in the battery bay and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward yov Component replacement procedures 41 6 Lift the rear edge of the keyboard and then swing the keyboard up and forward until it rests upside down on the palm rest 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the keyboard NOTE The pointing stick cable is present on select models only 8 Release the ZIF connector 3 to which the pointing stick cable is attached and then disconnect the pointing stick cable 4 from the system board 9 Remove the keyboard Reverse this procedure to install the keyboard 42 Chapter 4 Removal and replacement procedures Base enclosure Description Spare part number Base enclosure includes seven rubber feet the service cover release latch assembly and the 687224 001 battery release latch assembly Before removing the base enclosure follow these steps 1 Turn off the computer If you are unsure whether the comput
17. screw 1 that secures the optical drive to the computer Use a flat blade screw driver or similar tool to press on the optical drive bracket tab 2 to release the optical drive Remove the optical drive 3 from the computer Component replacement procedures 31 a If it is necessary to replace the optical drive bracket position the optical drive with the rear panel toward you Remove the two Phillips PM2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive A Remove the optical drive bracket 2 D Reverse this procedure to reassemble and install the optical drive V Solid state drive Description Spare part number 16 GB SATA solid state drive does not include bracket or screws 716388 001 Hard Drive Hardware Kit includes hard drive bracket and screws 642774 001 Before removing the solid state drive follow these steps Turn off the computer If you are unsure whether the computer is off or Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 29 Remove the service cover see Service cover page 30 Remove the hard drive 1 Loosen the three captive Phillips screws 1 that secure the soli
18. the system board 2 by sliding it up and to the right at an angle Reverse this procedure to install the system board Heat sink Description Spare part number Heat sink includes replacement thermal material 693371 001 Before removing the heat sink follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 and then remove the following components Service cover see Service cover on page 30 Solid state drive see Solid state drive on page 32 Optical drive see Optical drive on page 31 d WLAN module see WLAN module on page 37 e Fan see Fan on page 39 f Keyboard see Keyboard on page 40 56 Chapter 4 Removal and replacement procedures g Base enclosure see Base enclosure on page 43 h System board see System board on page 53 Remove the heat sink 1 Following the 1 2 3 4 sequence stamped into the heat sink loosen the four captive Philllips screws 1 that secure the heat sink to the system board 2 Remove the heat sink 2 E NOTE Due to the adhesive quality of the thermal material located between the heat sink and the system board components it may be n
19. use in Bulgaria 701976 261 For use in Portugal 701976 131 For use in Canada 701976 DB1 For use in Romania 701976 271 For use in the Czech Republic 701976 A81 For use in Russia 701976 251 and Slovakia For use in Denmark 701976 081 For use in Saudi Arabia 701976 171 For use in France 701976 051 For use in Slovenia 701976 BA1 For use in Germany 701976041 For use in South Korea 701976 AD1 For use in Hungary 701976 211 For use in Spain 701976 071 For use in Iceland 701976 DD1 For use in Sweden and Finland 701976 B71 For use in India 701976 D61 For use in Switzerland 701976 BG1 For use in Israel 701976 BB1 For use in Taiwan 701976 AB1 For use in Italy 701976 061 For use in Thailand 701976 281 For use in Japan 701976 291 For use in Turkey 701976 141 For use in Latin America 701976 161 For use in the United Kingdom 701976031 and Singapore For use in the Netherlands 701976 B31 For use in the United States 701976 001 For use in Norway 701976 091 Before removing the keyboard follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 29 Remove the service cover see Service cover on page 30 Chapter 4 Removal and replacement
20. 01 Plastics Kit includes ExpressCard slot space saver optical drive bay space saver RJ 11 jack plug and wireless antenna clips 710657 001 Screw Kit 710658 001 System board equipped with the Mobile Intel HM76 chipset and a graphics subsystem with UMA memory includes replacement thermal material 716387 001 DVD ROM drive 716388 001 16 GB SATA solid state drive Sequential part number listing 21 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures Flatbladed screw driver e Magnetic screw driver Phillips PO and P1 screw drivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures E NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts AN CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 22 Chapter 4 Removal and replacement procedures Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can
21. 2 5x3 0 screws 1 from the hard drive bay that secure the base enclosure to the computer 7 Remove the three Phillips PM2 0x3 0 screws 2 from the optical drive bay that secure the base enclosure to the computer 8 Position the computer with the battery bay toward you 44 Chapter 4 Removal and replacement procedures 9 Remove the four Torx TM2 5x8 0 screws from the rear panel of the computer 10 Remove the wireless cables from the clips 1 and routing channel built into the base enclosure 11 Disconnect the speaker cable 2 from the system board Component replacement procedures 45 12 Remove the base enclosure by lifting it straight up from the computer 9 NOTE Thoroughly clean the thermal pad material from the surfaces of the base enclosure 1 and the PCH chip 2 each time you remove the base enclosure All base enclosure and system board spare part kits include replacement thermal pad material Reverse this procedure to install the base enclosure 46 Chapter 4 Removal and replacement procedures Speaker assembly Description Spare part number Speaker assembly includes cable 641840 001 Before removing the speaker assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from th
22. 39 f Keyboard see Keyboard on page 40 g Base enclosure see Base enclosure on page 43 Component replacement procedures 53 54 NOTE When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 35 WLAN module see WLAN module on page 37 Heat sink see Heat sink on page 56 Processor see Processor on page 58 Remove the system board 1 2 3 Position the computer right side up with the front toward you Open the computer Release the ZIF connector 1 to which the TouchPad cable is connected and then disconnect the TouchPad cable 2 from the system board Disconnect the power connector cable 3 from the system board Close the computer Turn the computer upside down with the battery bay toward you Remove the Phillips PM2 5x5 0 screw 1 that secures the display panel cable ground loop 2 to the computer Release the display panel cable 3 from the retention clip 4 attached to the system board Chapter 4 Removal and replacement procedures 9 Disconnect the display panel cable 5 from the system board 10 Remove the four Phillips PM2 5x5 0 screws that secure the system board to the top cover 11 Lift the right side of the system board 1 until it rests at an angle Component replacement procedures 55 12 Remove
23. 701976 141 For use in the United Kingdom and Singapore 701976 031 Computer major components 13 Item Component Spare part number For use in the United States 701976 001 3 Top cover includes TouchPad and 2 TouchPad buttons 684338 001 4 Fan includes cable 641839 001 5 Heat sink includes replacement thermal material 693371 001 6 System board equipped with the Mobile Intel HM76 chipset and a graphics 710658 001 subsystem with UMA memory includes replacement thermal material 7 Speaker assembly includes cable 641840 001 8 Intel Celeron B840 1 90 GHz processor 1333 MHz FSB 2 0 MB L3 cache 664663 001 35 W includes replacement thermal material 9 Base enclosure includes rubber feet service cover release latch assembly and 687224 001 battery release latch assembly Rubber Kit not illustrated includes display bezel left and right rubber screw covers 641831 001 base enclosure front and rear rubber screw covers top cover rubber bumper Latch Kit not illustrated includes service cover release latch assembly components 684339 001 and battery release latch assembly components 10 Battery Li ion 9 cell 100 Wh 3 00 Ah 631243 001 6 cell 62 Wh 2 80 Ah 628668 001 11 4 GB memory module PC3 12800 1666 MHz DDR3 641369 001 12 Broadcom 43228 802 11abgn 2x2 Wi Fi Adapter 669832 001 13 RTC battery 651948 001 14 DVD ROM drive includes optical
24. CTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 74 Chapter 7 Power cord set requirements 8 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 75 Index A AC adapter spare part numbers 18 20 accessory battery connector 9 antenna locations 5 removal 65 spare part number 15 19 66 audio product description 2 audio in jack 8 audio out jack 8 B base enclosure removal 43 spare part number 14 20 43 battery
25. ESC key for Startup Menu message is displayed at the bottom of the screen Press to enter Computer Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Of Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts E NOTE Your password settings and security settings are not changed when you restore the factory settings 68 Chapter 5 Computer Setup BIOS and Advanced System Diagnostics Updating the BIOS The next sections describe different ways of updating the BIOS Downloading SoffPags to update the BIOS Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs To install BIOS updates from the HP website follow the steps below 1 Download the SoftPaq from the HP website 2 Click Run and then follow the on screen instructions to update the BIOS NOTE Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file BIOS Setup Menu The tables in this section provide an overview of the BIOS Setup menu options Main menu Select To do this System information e View and change the system time and date View ident
26. HP mt40 Mobile Thin Client Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2012 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Celeron are U S registered trademarks of Intel Corporation Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition December 2012 Document Part Number 709400 001 Safety warning notice N WARNING reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surtace Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The dev
27. Kit includes left and right display hinges and left and right hinge brackets 641839 001 Fan includes cable 641840 001 Speaker assembly includes cable 642774 001 Hard Drive Hardware Kit includes hard drive bracket and screws 642778 001 Display enclosure 642783 001 Display Hinge Cover Kit includes left and right display hinge covers 642785 001 Display Rubber Kit includes display bezel rubber screw covers and display bezel rubber bumpers 642797 001 Microphone module 642799 001 WLAN Antenna Kit includes left and right WLAN antenna cables and transceivers 651948 001 RTC battery includes cable and double sided tape Sequential part number listing 19 20 Spare part number Description 664663 001 Intel Celeron B840 1 90 GHz processor for use only on HP ProBook 6470b Notebook PC computer models 1333 MHz 2 0 MB L3 cache 35 W includes replacement thermal material 669832 001 Broadcom 43228 802 11abgn 2x2 Wi Fi Adapter 684326 001 Service cover includes country of origin label 684338 001 Top cover equipped with two TouchPad buttons includes TouchPad 684339 001 Latch Kit includes service cover release latch assembly components and battery release latch assembly components 684340 001 Display lid switch board 684345 001 ExpressCard assembly 684346 001 Webcam microphone module 684353 001 Smart Card reader 685999 001 Display bezel 687224 001 B
28. V Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 84 screws that must be removed replaced and or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or reguesting information provide the computer serial number and model number provided on the service tag It is necessary to remove the battery to obtain these numbers See Battery on page 29 for battery removal instructions 9 e Serial Product TVMK AAK KAA Warranty lylyOy i Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unigue to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Component replacement procedures 27 Computer feet The computer feet are
29. a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 73 Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or V
30. ase enclosure includes rubber feet service cover release latch assembly and battery release latch assembly 693063 001 Display Cable Kit 693371 001 Heat sink includes replacement thermal material 693710 001 65 W HP Smart AC adapter RC V EM 3 wire 693711 001 65 W HP Smart AC adapter non PFC 3 wire 699324 001 Service cover includes regional configure to order RCTO with made in China label 701976 001 Keyboard for use in the United States includes keyboard cable 701976 031 Keyboard for use in the United Kingdom and Singapore includes keyboard cable 701976 041 Keyboard for use in Germany includes keyboard cable 701976 051 Keyboard for use in France includes keyboard cable 701976 061 Keyboard for use in Italy includes keyboard cable 701976 071 Keyboard for use in Spain includes keyboard cable 701976 081 Keyboard for use in Denmark includes keyboard cable 701976 091 Keyboard for use in Norway includes keyboard cable 701976 131 Keyboard for use in Portugal includes keyboard cable 701976 141 Keyboard for use in Turkey includes keyboard cable 701976 161 Keyboard for use in Latin America includes keyboard cable 701976 171 Keyboard for use in Saudi Arabia includes keyboard cable 701976 211 Keyboard for use in Hungary includes keyboard cable 701976 251 Keyboard for use in Russia includes keyboard cable 701976 261 Keyboard for use in Bulgaria includes keyboard cable Chapter 3 Illustrated parts ca
31. cover on page 30 Optical drive see Optical drive on page 31 c Solid state drive see Solid state drive on page 32 d Keyboard see Keyboard on page 40 e Base enclosure see Base enclosure on page 43 Remove the service cover release latch assembly 1 Position the base enclosure with the front toward you 48 Chapter 4 Removal and replacement procedures 2 Remove the service cover release latch actuator from the base enclosure 3 Turn the base enclosure right side up with the front toward yov 4 Remove the service cover release latch arm spring from the spring retention hooks on the service cover release latch arm 1 and the base enclosure 2 5 Slide the service cover release latch arm 1 as far to the left as it will go 6 Flexthe middle of the service cover release latch arm 2 up and back until it releases from the track built into the base enclosure Component replacement procedures 49 7 Lift the left end of the service cover release latch arm 3 out of the openings in the base enclosure 8 Swing the left end of the service cover release latch arm 1 toward the back of the computer 9 Release the right end of the service cover release latch arm 2 from the openings in the base enclosure 10 Remove the service cover release latch arm Reverse this procedure to install the service cover release latch assembly 50 Chapter 4 Removal and replacement procedures Battery rel
32. d state drive to the computer 2 Use the tab 2 to slide the solid state drive to the right to disconnect it from the system board 32 Chapter 4 Removal and replacement procedures 3 Remove the solid state drive 3 from the solid state drive bay 4 If it is necessary to disassemble the solid state drive perform the following steps a Remove the four Phillips PM3 0x3 0 screws 1 that secure the hard drive bracket to the solid state drive b Remove the hard drive bracket 2 from the solid state drive The hard drive bracket and screws are available in the Hard Drive Hardware Kit spare part number 642774 001 Reverse this procedure to reassemble and install the solid state drive Component replacement procedures 33 RTC battery Description Spare part number RTC battery includes cable and double sided tape 651948 001 Before removing the RTC battery follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 and then remove the following components Service cover see Service cover on page 30 b Optical drive see Optical drive on page 31 c Solid state drive see Solid state drive on
33. damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way thot they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling ACAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields
34. disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery You can view system information and error logs in the Advanced System Diagnostics window To start Advanced System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions E NOTE If you need to stop a diagnostics test while it is running press esc Chapter 5 Computer Setup BIOS and Advanced System Diagnostics 6 Specifications Computer specifications Metric U S Dimensions Width 33 80 cm 13 31 in Depth 23 13 cm 9 11 in Height front to back 3 40 to 3 60 cm 1 34 to 1 42 in Weight Eguipped with 9 cell battery optical drive graphics 2 47 kg 5 45 lbs subsystem with UMA memory one me
35. drive bezel and optical drive bracket 716387 001 15 16 GB SATA solid state drive does not include bracket or screws 716388 001 Hard Drive Hardware Kit not illustrated includes bracket and screws 642774 001 16 Service cover Includes country of origin label 684326 001 Includes regional configure to order RCTO with made in China label 699324 001 14 Chapter Illustrated parts catalog Display assembly subcomponents 9 Item Component Spare part number 1 Display bezel 685999 001 Display Hinge Cover Kit includes 642783 001 2 Display hinge covers 3 Display Hinge Kit includes left and right display hinges and left and right 641836 001 hinge brackets 4 14 0 in LED SVA HD AntiGlare display panel 710653 001 5 Webcam microphone module 684346 001 Microphone module 642797 001 Display Cable Kit includes 693063 001 6 Display panel cable 7 WLAN Antenna Kit includes left and right WLAN antenna cables and transceivers 642799 001 8 Display enclosure 642778 001 Display assembly subcomponents 15 Item Component Spare part number Display Panel Support Kit not illustrated includes WLAN antenna cables and 710654 001 transceivers and display enclosure Display Rubber Kit not illustrated includes display bezel rubber screw covers and 642785 001 display bezel rubber bumpers Plastics Kit Item Description Spare part number Plastic
36. e Solid state drive on page 32 Optical drive see Optical drive on page 31 WLAN module see WLAN module on page 37 Fan see Fan on page 39 Keyboard see Keyboard on page 40 Base enclosure see Base enclosure on page 43 System board see System board on page 53 Remove the display assembly 1 Position the computer with the front toward you 2 Remove the four Phillips PM2 5x7 0 screws 1 that secure the display assembly to the computer 3 Swing the display hinges 2 up and back until the top cover is free for removal Chapter 4 Removal and replacement procedures 4 Remove the top cover 3 from the display assembly 5 If it is necessary to replace the display bezel or any of the display assembly subcomponents c Remove the rubber screw covers 1 The rubber screw covers are available in the Display Rubber Kit spare part number 642785 001 Remove the two Phillips PM2 5x5 0 screws 2 that secure the display bezel to the display assembly 1 i Flex the inside edges of the bottom edge 1 the left and right sides 2 and the top edge 3 of the display bezel until the bezel disengages from the display enclosure Component replacement procedures 61 d Remove the display bezel 4 The display bezel is available using spare part number 685999 001 6 Fit is necessary to replace the webcam microphone module ACAUTION Handle the webcam microphone module with caution
37. e computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 and then remove the following components d e Service cover see Service cover on page 30 Optical drive see Optical drive on page 31 Solid state drive see Solid state drive on page 32 Keyboard see Keyboard on page 40 Base enclosure see Base enclosure on page 43 Remove the speaker assembly 1 Turn the base enclosure rightside up with the front toward you 2 Remove the two Phillips PM2 0x3 0 screws 1 that secure the speaker assembly to the base enclosure Component replacement procedures 47 3 Remove the speaker assembly 2 from the base enclosure Reverse this procedure to install the speaker assembly Service cover release latch assembly E NOTE The service cover release latch assembly components are included in the Latch Kit spare part number 684339 001 Before removing the service cover release latch assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 and then remove the following components a Service cover see Service
38. ease latch assembly NOTE The battery release latch assembly components are included in the Latch Kit spare part number 684339 001 Before removing the battery release latch assembly follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 and then remove the following components d Service cover see Service cover on page 30 Optical drive see Optical drive on page 31 Solid state drive see Solid state drive on page 32 d Keyboard see Keyboard on page 40 e Base enclosure see Base enclosure on page 43 Remove the battery release latch assembly 1 Position the base enclosure with the front toward you 2 Remove the battery release latch actuator from the base enclosure 3 Turn the base enclosure right side up with the front toward yov Component replacement procedures 51 4 Remove the battery release latch arm spring from the spring retention hooks on the base enclosure 1 and the battery release latch arm 2 5 Slide the battery release latch arm 1 as far to the right as it will go 6 Lift the right end of the battery release latch arm 2 until it is clear of the
39. ecessary to move the heat sink from side to side to detach it NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the heat sink processor and system board spare part kits Thermal paste is used on the processor 1 and the heat sink section 2 that services it Component replacement procedures 57 Reverse this procedure to install the heat sink Processor 58 E NOTE The processor spare part kit includes replacement thermal material Description Spare part number Intel Celeron B840 1 90 GHz processor 1333 MHz FSB 2 0 MB L3 cache 35 W includes 664663 001 replacement thermal material Before removing the processor follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 and then remove the following components a Service cover see Service cover on page 30 b Solid state drive see Solid state drive on page 32 Optical drive see Optical drive on page 31 d WLAN module see WLAN module on page 37
40. emory module follow these steps LP 2 3 4 5 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 29 Remove the service cover see Service cover on page 30 Remove the memory module LP Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 35 2 Remove the memory module 2 by pulling the module away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot NOTE The computer uses two memory slots The top slot houses the expansion memory module and is shown in the first image below The bottom slot houses the primary memory module and is shown in the second image below d k e Reverse this procedure to install a memory module 36 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Broadcom 43228 802 11abgn 2x2 Wi Fi Adapter 669832 001 CAUTION prevent an unresponsive system replace the wireless module only with a wireles
41. er is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 and then remove the following components a Service cover see Service cover on page 30 b Optical drive see Optical drive on page 31 Solid state drive see Solid state drive on page 32 d Keyboard see Keyboard on page 40 NOTE When replacing the base enclosure be sure to remove the speaker assembly see Speaker assembly on page 47 from the defective base enclosure and install it on the replacement base enclosure Remove the base enclosure 1 Close the computer 2 Turn the computer upside down with the front toward yov 3 Remove the three rubber screw covers 1 and 2 The rubber screw covers are included in the Rubber Kit spare part number 641831 001 E NOTE The rubber screw covers in the front right and rear left corners 1 are smaller than the screw cover in the rear right corner 4 Remove the seven Torx PM2 5x6 0 screws 3 that secure the base enclosure to the computer Component replacement procedures 43 5 Remove the four Phillips PM2 5x3 0 screws from the battery bay 4 that secure the base enclosure to the computer NJ 2 6 Remove the two Phillips PM
42. hinges to the display enclosure b Remove the display hinges 2 from the display panel The display hinges are available using spare part number 641836 001 64 Chapter 4 Removal and replacement procedures 10 If it is necessary to replace the display panel cable Z CAUTION Before turning the display panel upside down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display panel Turn the display panel upside down with the display panel cable toward yov b Release the adhesive support strip 1 that secures the display panel cable to the display panel Disconnect the display panel cable 2 from the display panel d Remove the display panel cable The display panel cable is available using spare part number 693063 001 11 If it is necessary to replace the WLAN antenna cables and transceivers a Release the WLAN antenna cables from the clips 1 and routing channel built into the display enclosure b Detach the WLAN antenna transceivers 2 from the display enclosure The WLAN antenna transceivers are attached to the display enclosure with double sided tape Component replacement procedures 65 Remove the WLAN antenna cables and transceivers 3 The WLAN antenna cables and transceivers are included in the Antenna Kit spare part number 642799 001 Reverse this procedure to reassemble and install the dis
43. ice and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents JM 17 1 2 External component identification 5 Display saati dti 5 6 ne eine ansa haaa aas EL EM E LU d e a aaa INE 7 eS VIE SEE E pM 7 E nant neta 8 Mo gm E 8 Bottoni a ae M CD e 9 3 parts catal g iasssesseeinentesekteetbeueb exa 10 SERIES m n 11 Computer major compohehls 5 phe xa Rope ete ees Gaeta antares 12 Display assembly subcomponents cssc tier coti rrt 15 Plasies kilu mitta T 16 M ss STORE STEVIE aaa a 17 Miscellaneous pars asocia soe mei ee nen re Str ee 18 Sequential part number listing emreeeennreeennreeeennnenenenneneeenneneenanneeennnaeeennaneennne 19 4 Removal and replacement procedures 0eeonoooososoosoaeonoa oo eee eese esee naso saae
44. ification information about your computer e View specification information about the processor memory size and system BIOS Security menu Select To do this Administrator password Control access to Setup Utility Power on password Control access to your computer TPM Status Disable and enable select models only TPM Operation Select no operation and TPM status select models only Diagnostics menu Select To do this Primary Hard Disk Self Test Run a quick or comprehensive self test on the hard drive Memory Test Run a diagnostic test on the system memory Using Computer Setup 69 Using Advanced System Diagnostics 70 Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in Advanced System Diagnostics Startup test This test analyzes the main computer components that are required to start the computer e Runin test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attributes the hard drive surface the battery and battery calibration video memory and the WLAN module status e
45. imal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display TouchPad NOTE Your computer may look slightly different from the illustration in this section Content Component Content Component 1 TouchPad on off button 3 Left TouchPad button 2 TouchPad zone 4 Right TouchPad button 6 Chapter 2 External component identification Front Ne VOODI Content Component Content Component 1 Display release latch 4 Battery light 2 Wireless light 5 Drive light 3 Power light 6 Speakers 2 Left side 4 Content Component Content Component 1 Power connector 4 Media Card Reader 2 USB 3 0 ports 2 5 Upgrade bay optical drive shown 3 HP ExpressCard slot or smart card 6 Optical drive eject button reader depending on the configuration For information regarding the status of the USB ports and the ExpressCard slot contact your network administrator Front 7 8 Right side T OB 299 Content Component Content Component 1 Audio out headphone jack 5 DisplayPort 2 Audio in microphone jack 6 Vents 2 3 eSATA USB 2 0 port 7 Security cable slot 4 USB 2 0 port For information regarding the status of the USB port contact y
46. l description This is the alphanumeric identifier used to locate documents drivers and support for the computer Service tag 11 Computer major components 12 Chapter Illustrated parts catalog Item Component Spare part number 1 Display assembly The display assembly is spared at the subcomponent level only For more display assembly spare part information see Display assembly subcomponents on page 15 2 Keyboard includes keyboard cable For use in Belgium 701976 A41 For use in Bulgaria 701976 261 For use in Canada 701976 DB1 For use in the Czech Republic and Slovakia 701976 81 For use in Denmark 701976 081 For use in France 701976 051 For use in Germany 701976 041 For use in Hungary 701976 211 For use in Iceland 701976 DD1 For use in India 701976 D61 For use in Israel 701976 BB1 For use in Italy 701976 061 For use in Japan 701976 291 For use in Latin America 701976 161 For use in the Netherlands 701976 831 For use in Norway 701976 091 For use in Northwest Africa 701976 FP1 For use in Portugal 701976 131 For use in Romania 701976271 For use in Russia 701976 251 For use in Saudi Arabia 701976 171 For use in Slovenia 701976 1 For use in South Korea 701976 AD1 For use in Spain 701976 071 For use in Sweden and Finland 701976 871 For use in Switzerland 701976 BG1 For use in Taiwan 701976 AB1 For use in Thailand 701976 281 For use in Turkey
47. megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance e Staticdissipative tables or floor mats with hard ties to the ground Field service kits e Static awareness labels e Materialhandling packages e Nonconductive plastic bags tubes or boxes Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000
48. mory module WLAN module solid state drive and TouchPad Equipped with 9 cell battery graphics subsystem with 2 33 kg 5 14 lbs UMA memory one memory module WLAN module solid state drive and TouchPad Equipped with 6 cell battery optical drive graphics 2 31 kg 5 09 lbs subsystem with UMA memory one memory module WLAN module solid state drive and TouchPad Equipped with 6 cell battery graphics subsystem with 2 17 kg 4 78 lbs UMA memory one memory module WLAN module solid state drive and TouchPad Equipped with 6 cell battery optical drive graphics 2 17 kg 4 78 lbs subsystem with UMA memory one memory module WLAN module solid state drive and TouchPad Equipped with 6 cell battery graphics subsystem with 2 03 kg 4 48 lbs UMA memory one memory module WLAN module solid state drive and TouchPad Input power Operating voltage and current 18 5 V dc 8 3 5 A 65 W Son 19 0 V dc 4 74 A 90 W Temperature Computer specifications 71 Metric U S Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 mto 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 14
49. n Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 Remove the service cover Slide the release latch 1 and remove the locking screw if installed 2 M Slide the release latch 3 to disengage the door from the computer p Slide the door toward the front of the computer 4 and then lift the door off the computer 5 Reverse the removal procedures to install the service cover 30 Chapter 4 Removal and replacement procedures Optical drive Description Spare part number DVD ROM drive includes an optical drive bezel and optical drive bracket 716387 001 Before removing the optical drive follow these steps a R Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 29 Remove the service cover see Service cover on page 30 Remove the optical drive P Position the computer upside down with the right side toward you Loosen the captive Phillips
50. ndle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities AN CAUTION product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 24 Chapter 4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at staticfree workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies
51. oosa eee na e 22 Preliminary replacement requirements 22 Joelsiegied kama masala ma 22 Service considerations kikkis ajada s Vaali ship tui iN 22 Plastic pais uusasumid mkm 22 Cables and sond dd 23 B TENET 0 late 23 Creatine tine dutd linbs aceti arret ore t Gp ie uM pea RR I qu 24 Electrostatic discharge damage 24 Packaging and transporting guidelines 25 Component replacement procedures Ju cenis iter rre ed ra Yr dor Ert cera Oe XE RR Ra UR a 27 Service exte eeu pet ota Ula xe to eale idee Peces ted petu mue 27 Compiler leek amaaniks ama 28 5 L 29 SEVICE COVE T 30 GAAS ETT T TT TT TTE 31 Solid state drive TT T E 32 RTC batery 34 Memory Module sace laiana anda 35 WLAN module ammutamas um miim 37 Ro i aal altai T T 39 Keyboard ua mitm naat 40 Base enclosure samad damise qs aiaiai tatt tahaksid o 43 yide so ihn Vela Uoc V eu p UR 47 Service cover release latch assembly sss 48 Battery release latch assembly sssssssssssseseseeneeeeeeeneeen nennen 51
52. our network administrator Content Component 1 External monitor port 2 RJ 45 network jack Chapter 2 External component identification Bottom 06 ee Content Component Content Component 1 Vents 4 5 Battery bay 2 Battery release latch 6 Accessory battery connector 3 Docking connector 7 Bluetooth compartment 4 Service cover release latch 8 Service cover Bottom 9 3 Illustrated parts catalog 10 Chapter Illustrated parts catalog Service tag When ordering parts or reguesting information provide the computer serial number and model number provided on the service tag It is necessary to remove the battery to obtain these numbers See Battery on page 34 for battery removal instructions 9 e Serial Product TVMK LEE GRE UE LI Warranty lylyOy a Item Description Function 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unigue to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Mode
53. play assembly 66 Chapter 4 Removal and replacement procedures 5 Computer Setup BIOS and Advanced System Diagnostics Using Computer Setup Computer Setup or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Computer Setup includes settings for the types of devices installed the startup seguence of the computer and the amount of system and extended memory NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press 10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e Toscroll up and down click the
54. retention post built into the base enclosure 7 Swing the right end of the battery release latch arm 3 clockwise until it is clear of the retention post built into the base enclosure 8 Slide the battery release latch arm 1 as far to the left as it will go 52 Chapter 4 Removal and replacement procedures 9 Swing the right end of the battery release latch arm 2 clockwise until the left end of the arm release from the openings in the base enclosure 10 Remove the battery release latch arm Reverse this procedure to install the battery release latch assembly System board Description Spare part number System board equipped with the Mobile Intel HM76 chipset and a graphics subsystem with UMA 710658 001 memory includes replacement thermal material Before removing the system board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 29 and then remove the following components a Service cover see Service cover on page 30 b Optical drive see Optical drive on page 31 c Solid state drive see Solid state drive on page 32 d Fan see Fan on page 39 e Fan see Fan on page
55. s module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 2 3 4 5 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 29 Remove the service cover see Service cover on page 30 Remove the WLAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module E NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable connects to the middle terminal on the WLAN module Remove the two Phillips PM2 0x3 0 screws 2 that secure the WLAN module to the base enclosure The WLAN module tilts up Component replacement procedures 37 3 Remove the WLAN module 3 by pulling the module away from
56. s Kit includes 710656 001 1 RJ 11 jack plug 2 ExpressCard slot space saver 3 Optical drive bay space saver 16 Chapter Illustrated parts catalog Mass storage devices Item 1 Description Spare part number Hard Drive Hardware Kit includes 642774 001 Hard drive bracket Hard drive bracket screws not illustrated 2 3 DVD ROM drive includes optical drive bezel and optical drive bracket 716387 001 16 GB SATA solid state drive does not include solid state drive bracket or 716388 001 screws Mass storage devices 17 Miscellaneous parts Component Spare part number AC adapter 65 W HP Smart AC adapter non PFC 3 wire 693711 001 65 W HP Smart AC adapter RC V EM 3 wire 693710 001 Power cord 3 pin black 1 83 m For use in Argentina 490371 001 For use in Australia 490371 011 For use in Denmark 490371 081 For use in Europe 490371 021 For use in India 490371 D61 For use in Israel 49037 1 BB1 For use in Japan 490371 291 For use in North America 490371 001 For use in the People s Republic of China 49037 1 AAT1 For use in South Africa 49037 ART For use in South Korea 49037 1 ADI For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in Thailand 490371 201 For use in the United Kingdom and Singapore 490371 031 Screw Kit 710657 001 18 Chapter Illustrated parts catalog Seguential part number listing
57. such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 23 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy AN CAUTION prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Ha
58. talog Spare part number Description 701976 271 Keyboard for use in Romania includes keyboard cable 701976 281 Keyboard for use in Thailand includes keyboard cable 701976 291 Keyboard for use in Japan includes keyboard cable 701976 A41 Keyboard for use in Belgium includes keyboard cable 701976 AB1 Keyboard for use in Taiwan includes keyboard cable 701976 AD1 Keyboard for use in South Korea includes keyboard cable 701976831 Keyboard for use in the Netherlands includes keyboard cable 701976 71 Keyboard for use in Sweden and Finland includes keyboard cable 701976BA1 Keyboard for use in Slovenia includes keyboard cable 701976 BB1 Keyboard for use in Israel includes keyboard cable 701976 BG1 Keyboard for use in Switzerland includes keyboard cable 701976 D61 Keyboard for use in India includes keyboard cable 701976 DB1 Keyboard for use in Canada includes keyboard cable 701976 DD1 Keyboard for use in Iceland includes keyboard cable 701976 FL1 Keyboard for use in the Czech Republic and Slovakia includes keyboard cable 701976 FP1 Keyboard for use in Northwest Africa includes keyboard cable 710653 001 14 0 in LED SVA HD AntiGlare display panel for use on all computer models 710654 001 Display Panel Support Kit not illustrated includes WLAN antenna cables and transceivers and display enclosure 710655 001 Cable Kit includes TouchPad cable 710656 0
59. the slot at an angle NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion NOTE If the WLAN antennas are not connected to the terminals on WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 38 Chapter 4 Removal and replacement procedures Fan Description Spare part number Fan includes cable 641839 001 Before removing the fan follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the battery see Battery on page 29 a R Q N Remove the service cover see Service cover on page 30 Remove the fan 1 Disconnectthe fan cable 1 from the system board 2 Loosen the three captive Phillips screws 2 that secure the fan to the top cover 3 Remove the fan 3 Reverse this procedure to install the fan Component replacement procedures 39 Keyboard 40 For use in country region Spare part For use in country region Spare part number number For use in Belgium 701976 A41 For use in Northwest Africa 701976 FP1 For
60. ubber Kit spare part number 14 19 S Screw Kit spare part number 18 21 security cable slot 8 security product description 3 serial number 27 service considerations cables 23 connectors 23 plastic parts 22 service cover location 9 removal 30 spare part numbers 30 service cover release latch 9 service cover release latch assembly removal 48 spare part number 48 service tag 11 27 serviceability product description 4 smart card reader 7 Smart Card reader spare part number 20 solid state drive precautions 23 product description 1 removal 32 14 20 spare part number 14 17 21 32 speaker assembly removal 47 spare part number 14 19 47 speakers 7 78 Index specifications computer 71 display 72 system board removal 53 spare part number 14 21 53 T tools required 22 top cover spare part number 14 20 TouchPad components 6 TouchPad on off button 6 TouchPad zone 6 transporting guidelines 25 U upgrade bay location 7 USB port 7 8 vents 8 9 video product description 2 Ww warranty period 27 webcam 5 webcam light 5 webcam microphone module removal 62 spare part number 15 20 63 wireless antenna locations 5 removal 65 spare part number 15 19 66 Wireless Antenna Kit spare part number 66 wireless light 7 wireless product description 2 WLAN Antenna Kit spare part number 15 19 66 WLAN module removal 37 spare part number 14 20 37 workstation guidelines 25
61. up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Using Computer Setup 67 NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the 2 keyboard to navigate and make selections in Computer Setup Press to enter Computer Setup To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes Click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Computer Setup menus Click the Save icon in the lower left corner of the screen and then follow the on screen instructions Of Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup EJ NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn or restart the computer and then press esc while the Press the

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