HP sp400 User's Manual
Contents
1. Lightbar Red No change 0 PEED Clear Page Defaults Write To File Read From Device Write To Device Figure 4 1 User Feedback tab when Server Feedback 0 5 is selected 21 How do I 5 How dol Check the level of ink See the Print cartridge section of the General tab Change when the battery low warning sounds Make changes in the Battery section of the Timeouts and Limits tab Change the volume of audio feedback Adjust the audio feedback on the User Feedback tab oet up the wireless network and configure the server 1 Connect the All in One to a computer with a USB cable 2 Select the Network tab and configure the All in One to connect to your 802 11 network See Network tab 3 Select the Server tab and configure the All in One to connect to your application server See Server tab 4 Turn the All in One off and then on again by pressing the green Power button for three seconds and then pressing it again for one second to restart it When the All in One is restarted the blue Wireless light will be in fast blink mode This indicates that the All in One is attempting to authenticate on the Wi Fi network When the All in One successfully authenticates the fast blink is replaced by a slow blink The slow blink indicates that the All in One is attempting to communicate with the server application When the All in One is successfull2. The address of the registration server that is used if the primary registration server is not available Alternate Registration Server Port The UDP port number that is used if the primary registration server is not available File Server Address The primary address of the file server File Server Port The UDP port that the file server listens on SPP Retry Count The number of retries that the All in One will attempt if an SPP request is unanswered Allow Unconnected Scan check box This option affects the behavior of the All in One when the connection to the server is lost during operation If the Allow Unconnected Scan check box is selected after a bar code has been scanned the All in One will try to transmit scan data an indefinite number of times until it succeeds If this option is not selected the device will not allow a bar code to be scanned when the connection is lost 16 Use the HP sp400 Series Configuration Software Device Information Application Name A name that can be used by the server application to identify the All in One device that is requesting data Refer to the Communication Protocols document which is available at www hp com support handheldsp400aio UDP Listen Port The UDP port that the All in One listens on Catalog File Name The name of the catalog file that the All in One will request when starting the wireless update process Refer to the Communication Protocols document for a description of the wi
3. and controls the rate at which the All in One will switch to a different access point A high setting causes the All in One to more readily switch to another access point The values associated with the different settings are as follows Low 2 megabits per second mbps cannot be sustained default Medium 5 5 Mbps cannot be sustained High 11 Mbps cannot be sustained Enable Wireless Security Enable Wireless check box Clear this box to disable the wireless radio Connection Timeout The amount of time the All in One will wait to connect to a wireless network before reinitializing the wireless module If devices frequently roam out of wireless range this timeout may be increased to avoid unnecessary delays in reconnecting Security Mode Select either None WEP or WPA PSK TKIP Ask your network administrator if you are unsure what to select Wi Fi Name Enter a name that will be used to encrypt the Wi Fi security parameters while they are stored in the All in One The algorithm used is listed in the Communication Protocols document which is available at www hp com support handheldsp400aio ESSID Enter the ESSID of your wireless network Wi Fi Key Index Enter a number between 1 and 4 This number determines which of the four Wi Fi keys will be used see below Wi Fi Key 1 through 4 To set up a device to connect to a network type the key or keys in the boxes and click the Write to Device button 15 Use the HP sp400 Ser
4. remember or select the default location The software is available at www hp com support handheldsp400aio NOTE If you select the default location when you download the software the HP sp400 Series Configuration Software will be downloaded and saved in the following location C Program Files Hewlett Packard HP sp400 Series Configuration Software The All in One drivers will also be downloaded and saved in this location inside an FTDI folder 2 Runthe hp sp400 Configuration EN exe file 3 For best results select all of the defaults in the Installation Wizard Connect the All in One 1 If you have not already done so download the HP sp400 Series Configuration Software by following the instructions in Download software 2 Turn on the All in One device by pressing the green Power button 3 Use a USB compliant cable with a type B 5 pin plug to connect the All in One to a USB port on your computer Download software and connect the All in One 4 When the Found New Hardware Wizard appears do the following a Select Install from a list or specific location Advanced and click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for SP400 s i your hardware came with an installation CD lt 4 or floppy disk insert it now What do you want the wizard to do O Install the software automatically Recommended Click Next to continue b Select Searc
5. the All in One has turned off restart it by pressing the Power button for one second d When the connection status indicates that the device is connected again restart the update process by clicking the Write to Device button A dialog box announcing that the update has been successful or has failed appears If the update failed try performing the update again before contacting support personnel 23 6 Troubleshoot problems General problems Table 6 1 General problems Problem Cause Solution Device status reads Not The USB cable is not securely e Press the plug into the All in One to make sure it is connected connected to the computer or the All connected ens e Unplug the cable from the USB port and plug it in again The All in One is not turned on Turn the All in One on by pressing the green Power button for three seconds The FTDI drivers are not installed Locate the drivers in the FTDI folder in the HP sp400 Series Configuration Software folder and install them on the All in One See Download software and connect the All in One Problems updating Table 6 2 Problems updating Problem Cause Solution Update fails Unidentified error Attempt to update again If the problem persists contact Service personnel 24
6. wireless network Current Port The current network port in use by the All in One device 0 is displayed if the device is not connected to a wireless network The current port may be changed on the Server tab FW Version The version of the installed firmware If the version name begins with F Wi Fi is being used if the version name begins with B Bluetooth is being used FPGA FW Version The build date of the FPGA configuration firmware Imager FW Version The version of the imager firmware Comm FW Version The version of the communications module firmware Wi Fi or Bluetooth 10 Battery Use the HP sp400 Series Configuration Software The Battery section displays information about the battery that is currently connected to the All in One Voltage volts The voltage of the battery that is connected to the All in One Relative Capacity 96 The percentage of battery life that is still available Remaining Capacity mAh Battery life still available in milliamp hours Print Cartridge The Print Cartridge section displays information about the print cartridge that is currently loaded in the All in One and about the previous print cartridge Cartridge ID The ID number of the individual cartridge that is currently loaded in the All in One If the reading is a series of zeros there is no cartridge loaded in the All in One Previous Cartridge ID The ID number of the cartridge that was loaded in the All in One previously T
7. 400 Series Configuration Software Device Status Connected General Update Network Server User Feedback Timeouts amp Limits Imager Device Print Cartridge Cartridge ID 600323F09 Previous Cartridge ID 300313D09 Ink Remaining 100 Number of Prints 0 Name SP400 Serial Number US07350003 MAC Address 000B2802301E Current IP Address 192 168 2 26 Current Port 50010 FW Version F521 3 FPGA FW Version Tue Oct 23 20 10 06 2007 Imager FW Version CAT 1119 004 25G 16 37 57 Comm FW Version 4 3 0 32 Battery Voltage volts 15 4 Relative Capacity 64 Remaining Capacity mAh 1542 Defaults rite to File Read from Device Device The Device section displays basic information about the device Name The name of the individual All in One device The name may be changed for identification purposes For further information refer to the Communication Protocols manual which is available at www hp com support handheldsp400aio Serial Number The serial number is also printed on the bottom of the All in One beneath the hand mount MAC Address The Ethernet address of the All in One device The MAC address may be used by the Wi Fi amp access point for MAC address filtering Current IP Address The current IP address will be displayed whether a static or dynamic IP address is used DHCP will not be displayed if DHCP is in use 0 0 0 0 is displayed if the device is not connected to a
8. ESSID Ducati1 Wi Fi Key Index Wi Fi Key 1 Wi Fi Key 2 Wireless Network Type 9 Access Point O Ad Hoc Wi Fi Key 3 Wi Fikey 4 Access Point Density O Low Medium O High Clear Page Defaults Write To File Read From Device Write To Device IP Address The IP Address section is where you make choices about how the All in One will connect wirelessly Enable DHCP check box Select this box to enable the Dynamic Host Configuration Protocol DHCP A DHCP server on your network is required to use this option Contact your network administrator to determine if your Wi Fi network has a DHCP server DHCP Time Out seconds The number of seconds the All in One will spend attempting to locate a DHCP server The following fields are enabled only if the Enable DHCP check box is not selected Contact your network administrator for the correct values Static IP Subnet Mask Default Gateway Primary DNS Secondary DNS Wireless Network Type Access Point Select Access Point if the All in One will communicate with the server through an access point Ad Hoc Select Ad Hoc if the All in One will communicate with the server application directly not through an access point 14 Use the HP sp400 Series Configuration Software Access Point Density The Access Point Density section allows you to select the density of access points in your installation
9. HP sp400 Series Configuration Software User Guide For use with the HP Handheld All in One Copyright information c Copyright 2008 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Document 800c0d4f Revision A March 2008 Trademark credits Wi Fi is a registered trademark of the Wi Fi Alliance Microsoft and Windows are U S registered trademarks of Microsoft Corporation Contents Contents About this document Intended Uo ae HR 4 Additional HP sp400 series documents ssssssssseeseeeeeeeneeennenn nennen nnne en nene nnne tene nnns enne 4 System FEQUIFEMEMIS E 4 Overview Overview of the HP sp400 Series Configuration Software eese enne 5 Download software and connect the All in One Download zTe T E REC UEPEEED tteadeeatiee 6 Gonnect the E ERREUR TE T 6 Use the HP sp400 Series Configuration Software Ul EsnvE C es Mange a E AE aA AEE RE aa O aa a Aa E aaa a 9 CGS zn AD A EP 10 BLAVE EA A A E E A E E A A A E A E EE 10 BMY M MEC f E AE 11 P
10. amps of files that will be installed on the All in One cT A O ND Force update check box HHP files HHP files are files that hold the information needed by the All in One There are ten types of files used by the All in One o HHPFPGAFirmware firmware for the FPGA HHPCodeFirmware firmware for the sp400 processor HHPCommunicationFirmware firmware for the wireless communication module HHPlImagerFirmware firmware for the imager module HHPConfig device configuration information such as server settings timeouts and limits HHPParameterUpdate changes to various operating parameters HHPSoftFont fonts used to print the dynamic portion of a template HHPSecurity network information and keys HHPTemplate the print template used by the device HHPTemplatelmage background image used by a particular template O O OQ O O O O O 19 Use the HP sp400 Series Configuration Software Installed File Stamps The list of installed file stamps provides information about which HHP files are currently installed on your All in One device To put it simply the installed file stamp is the sum of the HHP file stamps that were used to update the All in One Update Files The Update Files section is used to update the firmware and configuration of the All in One using HHP files For instructions for performing an update see Update firmware through USB Understand how the update process works The update process uses file stamps to determi
11. ar code before it exits the triggered state NOTE The Barcode Read Pre presentation Timeout ms box is only activated when the Pre Trigger check box is selected 18 Use the HP sp400 Series Configuration Software Update tab The Update tab allows you to update the All in One firmware and FPGA configuration through the use of HHP files EB HP sp400 Series Configuration Software Device Status Connected Installed File Stamps HHPFPGAFimware HHPCodeFimware 7 HHPFPGAFimware F5 2 1 3h HHPFPGAFimware v HHPCodeFimware F5 2 1 3hhp HHPCodeFimware HHPieacerFemerare HHPlmagerFrmware CAT 111 HHPlmagerFimware v HHPSoftFont SP400Defautt f HHPSoftFont HHPConfig v HHPSoftFont WiFi Diagnostic HHPSoftFont HHPSoftFont ServiceFonthhp HHPSoftFont HHPParameterUpdate HHPSoftFont System Informa HHPSoftFont v HHPSoftFont 1SP400 Demo f HHPSoftFont at V HHPTemplate SP400Defauk_ HHPTemplate HHPSecuntty HHP Template WiFi Diagnostic HHP Template v HHPTemplate 2Pen Diagnosti HHPTemplate HHP Template V HHPTemplate 0System Inform HHPTemplate HHPTemplate 1SP400 Demo HHPTemplate HHPTemplatelmage HHPTemplatelmage SP400D HHPTemplatelmage vl HHPTemnlatekmane 2Pen Fia HHPTemniatelmane HHPCommuricationFimware 1 File stamps of files currently installed on the All in One Click the File column header to select or clear all file stamps in the list Browse button File st
12. e battery is low or very low 12 Use the HP sp400 Series Configuration Software Ink Level The Ink Level section allows you to adjust the point at which the ink level low LED and audio warnings are activated D IMPORTANT A value of 0 in any of the ink level boxes will disable the corresponding warning or the cut off condition e Ink Level Low Warning 96 The percentage of ink that is still available when the All in One activates the Ink Level Low warning e ink Level Very Low Warning 96 The percentage of ink that is still available when the All in One activates the Ink Level Very Low warning e ink Level Cutoff The percentage of ink that is still available when the All in One stops printing and activates the ink cutoff warning If the Disable Audio check box is selected the audio warning will not sound when the ink level is low or very low or when the ink is completely gone 13 Use the HP sp400 Series Configuration Software Network tab The Network tab allows you to configure the All in One so it can gain access to a wireless network HP sp400 Series Configuration Software Device Status Connected General Timeouts amp Limits Network Server Imager Update User Feedback IP Address Enable DHCP Enable Wireless Connection Timeout S0000 gt DHCP Time Out seconds Security Security Mode WPA PSK TKIP Wi Fi Name heen
13. eneeseeeseeeeeeneeseaeeeeaeeeeaueeeeeeseaeeseaeeseaeeeneneeeeaeeneaes 22 Change the volume of audio fE UD ACK eeeeeeseeeceenereeneeeeneeeseneceenersonenssaeeseaeeceanesseneeeenesesenessenestonersnnetenees 22 Set up the wireless network and configure the server ssssssssseeeeneennenn enne rennes 22 Update firmware through USB 2 cnet nere dee dud ete deut ses astuces ce gae cunei e Co Coen edea EEE 23 Troubleshoot problems and get support Gen ral proble mS sartore E 24 Problems pdating Neenee aaaeeeaa a SEAE aE Ea AE a E aE a aa aae EAA REEE E OEREO REEERE 24 1 About this document Intended audience This document is intended to be used by system administrators and others experienced in working with server applications This document will be used in concert with the HP sp400 Series Configuration Software to configure your organization s server to communicate with the HP Handheld All in One The configuration software is available for download at www hp com support handheldsp400aio PEE HP Handheld All in One documents For general instructions for using and maintaining the All in One see the HP Handheld sp400 series All in One Scanner Printer System Administrator Guide For help designing your organization s print templates see the HP sp400 Series Template Design Software User Guide For information about implementing the server application see Comm
14. h for the best driver in these locations and Include this location in the search and then click Browse and navigate to the FTDI folder inside the HP sp400 Series Configuration Software folder Click Next Found New Hardware Wizard Please choose your search and installation options p Sy 9 Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed C Search removable media floppy CD ROM Include this location in the search C Program Files Hewlett Packard HP sp400 Series w Q Dont search will choose the driverto install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware ci Jens Download software and connect the All in One c Click Finish Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for SP400 DS Click Finish to close the wizard 4 Use the HP sp400 Series Configuration ooftware The Make sure the All in One has been connected successfully and open the HP sp400 Series Configuration Software The connection status of the device is displayed in the top left corner of the window If the device status reads Not connected make sure you followed the instructions for con
15. his information can be useful to service personnel Ink Remaining 96 The approximate percentage of ink remaining in the cartridge currently loaded in the All in One 100 means that the cartridge has not yet been used to print Unknown is displayed if the All in One is not able to determine how much ink remains in the cartridge This can happen if the cartridge has been moved from one device to another Number of Prints The number of prints that have been completed with the cartridge currently loaded in the All in One 11 Use the HP sp400 Series Configuration Software Timeouts amp Limits tab The Timeouts amp Limits tab allows you to set various timeouts and limits that affect the function of the All in One EB HP sp400 Series Configuration Software Device Status Connected General Timeouts amp Limits Network Server Imager Update User Feedback Device Timeouts Battery Registration Retry Interval s Battery Low Waming 2 Disable Audio SPP Ack Timeout ms Battery Very Low Waming 7 Disable Audio Heartbeat Interval ms Retrigger Delay After Print ms Ink Level Print Incomplete Timeout ms Ink Level Low Waming C Disable Audio Ink Level Very Low Waming C Disable Audio Ink Level Cutoff Disable Audio Clear Page Defaults I Write To Fi
16. ies Configuration Software Server tab The Server tab allows you to enter the IP address or host names of the file servers used HP sp400 Series Configuration Software Device Status Connected General Timeouts amp Limits Network Server Imager Update User Feedback Server Information 2 5 Primary Registration Server Address 192 168 2 120 SPP Retry Count Primary Registration Server Port 50010 v Allow Unconnected Scan Altemate Registration Server Address 192 168 2 130 Altemate Registration Server Port 50010 File Server Address 192 168 2 180 File Server Port 13000 Device Information Application Name Catalog File Name UDP Listen Port Clear Page Defaults Write To File Read From Device Write To Device Server Information NOTE A fully qualified computer domain name or an IP address in dot notation can be used for the first three addresses the Primary Registration Server Address the Primary Registration Server Port and the Alternate Registration Server Address Do not leave spaces between numbers and dots if dot notation is used Primary Registration Server Address The address of the primary registration server Primary Registration Server Port The user datagram protocol UDP port number that the server application listens on Alternate Registration Server Address
17. ies Configuration Software User Feedback tab The User Feedback tab allows you to make changes to the audio feedback for selected situations conditions such as Wireless Not Connected and Successful Scan Additionally there are six Server Feedback conditions that can be programmed to emit specific feedback To turn off the audio feedback for a particular condition select a condition from the drop down box and select the Disable audio check box To change the volume of the audio feedback for all conditions excluding those conditions for which the audio has been disabled move the Audio Level slider to the preferred level Press the Write to Device button to save changes HP sp400 Series Configuration Software Device Status Connected General Timeouts amp Limits Network Server Imager Update User Feedback Select Condition v Audio Level Off Audio Control E Disable audio Frequency Duration ms C Print Dwell time ms 500 Step 1 Mid w 300 LED Control Step 2 High 200 State Pulse Width Keypad Amber No change Step 3 0 Step 4 Keypad Amber 2 No change Step 5 Keypad Blue No change Step 6 Step 7 Keypad Green No change Keypad Red No change lt gt lt gt 4d 14d 4d 14d 14d Lightbar Green Bink Step 8
18. le Read From Device Write To Device Device Timeouts The Device Timeouts section allows you to change the length of eight different timeouts and intervals e Registration Retry Interval s The number of seconds that the All in One pauses between registration messages These messages are sent from the All in One device to the server e SPP Ack Timeout ms The number of milliseconds the All in One waits for a response from the server before resending a message Heartbeat Interval ms The length of time in milliseconds between the heartbeat messages that are sent from the All in One to the server e Retrigger Delay After Print ms The length of time in milliseconds the All in One pauses after a successful print has been made before it is ready to scan again e PrintIncomplete Timeout ms The length of time in milliseconds which the user has available to make a successful print after print data has been received from the server Battery The Battery section allows you to adjust the point at which the battery low LED and audio warnings will be activated e Battery Low Warning 96 The percentage of battery life that is still available when the All in One activates the Battery Low warning e Battery Very Low Warning 96 The percentage of battery life that is still available when the All in One activates the Battery Very Low warning If the Disable Audio check box is selected the audio warning will not sound when th
19. ne which files should be applied to the All in One The file stamp of a file is a number computed by the software from the contents of the HHP file The Install File Stamps section on the left side of the Update tab is a listing of the file stamps of the files currently installed on the All in One The Update Files section on the right side of the Update tab displays the file stamp for each of the files that will be installed The software determines whether or not to apply firmware and security files by simply comparing the file stamp currently installed to the file stamp of the HHP file If they match no update is needed and the file is skipped A simple comparison works for firmware and security files because there can only be one of each of these files It makes no sense to have two FPGA firmware updates or security updates however for the other file types it does make sense to have more than one file in a set of files The file stamp representing files other than firmware and security files in the device is the sum of the individual file stamps that were applied to the device Therefore in order to determine whether a file type needs an update the software computes the sum of all of the files of that type and compares the sum to the file stamp for that file type in the device If you prefer to ignore the file stamps and force all of the selected files to be applied to the All in One select the Force update check box 20 Use the HP sp400 Ser
20. necting the All in One in Connect the All in One or refer to Troubleshoot problems If the All in One is not connected some buttons will be disabled Software The HP sp400 Series Configuration Software is composed of the following seven tabs General Timeouts amp Limits Network Server Imager Update User Feedback When a tab is selected the software will attempt to read values from the All in One device The following six buttons appear at the bottom of each tab The Clear Page button clears the values on the tab After clicking the Clear Page button click the Read from Device button to see the current values The Defaults button replaces the values on the tab with the default values The Write to Device button must be pressed to save the default values on the device The Write to File button allows the user to save the values on a tab to an HHP file This button is only available when the Network tab is selected The Read from Device button refreshes all values on that tab so they reflect the current configuration of the All in One device The Write to Device button saves to the All in One device any edits you have made on that tab The Write to Device button is never enabled on the General tab Use the HP sp400 Series Configuration Software General tab The General tab displays information about the All in One the battery and the print cartridge The values on the General tab cannot be edited 7 HP sp
21. reless update process and the catalog file format 17 Use the HP sp400 Series Configuration Software Imager tab The Imager tab allows you to configure factors that affect the operation of the All in One imager module The All in One uses the Hand Held Products 5X80 imager module For additional information about configuring the imager see the HandHeld Products 5X80 User s Guide available for download at www handheld com 7 HP sp400 Series Configuration Software Device Status Connected General Timeouts amp Limits Network Server Imager Update User Feedback Initialization String SUFCA2 SUFBK2995C800D0A TRGOTO450 TRGPTO450 DLYRRD450 Termination String Imager Pre Trigger Pre Trigger Clear Page Defaults J Write To File Read From Device Write To Device e Initialization String A string of commands that are sent to the imager when the All in One is turned on e Termination String A string of characters that are added to the end of the scanned string To enter non ASCII characters use a forward slash followed by two hex digits A single forward slash may be entered as e mager Pre Trigger Selecting the Pre Trigger check box causes the imager to enter the triggered state immediately after a scan is complete e Barcode Read Pre presentation Timeout ms The number of milliseconds the imager waits to scan a b
22. rint CartriQe Mec ER 11 TIM OUtS METTE o 12 BINH f E 12 Lui EE 12 WAKE CVG p w n nn OP 13 NebWOIK tab iin erede MEDIA II E PULO ENSE LE 14 IP Address m ede 14 Wireless Network Type R 14 Access Point Density 5 2 2 cheers te Hte Eres Piel tasto sal aaa ia toner dal ana a et aeaa a oaa iaaea ize cnc 15 Enable Wireless retta A eine re ss ita vie re Devas peg eto kt abuse eL bua aep kt E 15 SI Uy M M 15 NI dirlo 16 Server Information 16 Device Informatio oie Deere beh beegee Ete e eerie ect ee pdal cbe sati cea daveMasbanedeGchades Gobmauettanasebeaedad 17 lur rdcbree E U M 18 Blnrur EE D DD 19 HEP TSS ecc 19 installgd File Stamps EL 20 BlsciJ cem LE EM 20 Understand how the update process works ssesssesseeseeeeeneennnen nen eee re nnne nennen nennen nennen 20 User Feedback AD ice e 21 How dol Gheck the level OT ik 2 cscseces sias sens ots sete T 22 Change when the battery low warning SOUNCS ecceeceeeeeee
23. unication Protocols All of these documents are available at www hp com support handheldsp400aio oystem requirements All in One device and accessories Wireless network and server application Computer with the following installed on it o Windows XP and Service Pack 2 o Microsoft amp NET Framework 2 0 or later USB compliant cable that does not exceed three meters 10 feet in length with a type B 5 pin plug at one end to connect to the All in One s port NOTE If you are connected to the internet when you install the software and you do not have NET Framework installed on your computer NET Framework will automatically be downloaded and installed 2 Overview Overview of the HP sp400 Series Configuration Software The HP sp400 Series Configuration Software is used to configure device settings so that the All in One can communicate with the server application In addition to configuring the All in One the software also allows you to perform diagnostic and maintenance functions on the All in One The software connects to an All in One device using a USB cable 3 Download software and connect the All in One Download software IMPORTANT Do not connect an All in One device to your computer with a USB cable before installing the HP sp400 Series Configuration Software If this does happen cancel the Found New Hardware Wizard 1 Download the HP sp400 Series Configuration Software and save it in a location you will
24. y communicating with the server application the slow blink changes to a solid blue light 22 How do I uu firmware through USB Place all of the HHP files that you wish to apply to the device in a single folder or download the HP Sp400 Series Update Pack on your computer The update pack is available at www hp com support handheldsp400aio 2 Inthe HP sp400 Series Configuration Software click Update to open the Update tab 3 Open the folder that contains the HHP files by selecting the Browse button on the Update tab and navigating to the folder that contains the HHP files If you obtained your update from HP in the form of an update pack and the default installation location was selected these files will be located in your C Program Files Hewlett Packard HP sp400 Series Configuration Software folder 4 When the folder is opened the update tab will display the files sorted in the order in which they will be applied to the device If there are any files that you do not wish to apply clear them by clicking in the check box If you wish to select or clear all of the files click on File at the top of the list 5 Press the Write to Device button to begin the update process 6 If you are doing a firmware or FPGA update a dialog box instructing you to restart the All in One appears a Click OK to dismiss the dialog box b Press the green Power button on the All in One and hold for three seconds to turn the device off c After
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