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HP EVA3000 User's Manual

1. HSV110 and HSV100 controllers Racks Two controllers are contained in each rack Each controller is contained in a separate enclosure and provides the features listed below For detailed information see HSV controllers e High performance microprocessor An Operator Control Panel OCP Two 2 Gbps Fibre Channel Switched fabric host ports Four 2 Gbps Fibre Channel drive enclosure device ports two device ports in HSV100 controller e Arranged in redundant pairs Data load performance balanced across a pair e Support for up to 240 disks with HSV110 and 56 with HSV100 1 25 GB cache per controller mirrored with battery backup e 2 GBps FC cache mirroring ports with device port backups Dual power supplies In addition to managing the operation of the storage system the HSV controllers serve as the interface between the storage system hardware and the SAN All host I Os and all HP Command View EVA management commands are processed by the controllers Up to 18 drive enclosures are supported by one controller pair EY NOTE To avoid impacting Secure Path operation the internal identification of the controllers has been changed for VCS v4 001 For VCS v4 001 and later firmware the EVA3000 controller is now identified as HSV 101 and the EVA5000 controller is identified as HSV 111 The rack provides the capability for mounting standard 483 mm 19 in wide controller and drive enclosures For additional information see Racks
2. Storage system components HP Command View EVA Controller software VCS features and functionality Software licensing Hardware 2 0 Physical layout of the storage system Fibre Channel drive enclosure Fibre Channel loop switches HSV110 and HSV100 controllers a eo og ech aoa a Sh ae 2 Enterprise Virtual Array startup EVA5000 storage system connections EVA3000 storage system connections Procedures for getting started Gathering information Host information Setting up a controller pair using the OCP Entering the WWN 1 Entering the WWN checksum Entering the storage system password Installing HP Command View EVA Installing optional EVA software licenses 3 Enterprise Virtual Array operation Best practices 0 0 HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 13 13 13 14 14 15 15 15 15 15 17 17 17 17 18 18 18 19 19 19 20 20 20 20 21 21 22 22 22 25 26 27 27 28 28 29 29 30 30 31 Operating tips and information 2402 di e444 a A a ee eS Reserving ad equate free space a a Using FATA disk drives o eee ee a ee Re ok ek ek ke o RG Failback preference setting for HSV controllers 2 o o Changing virtual disk failover failback setting 2 2 0 Storage system shutdown and powerup
3. Figure 9 Disk drive status indicators 1 Activity 2 Online 3 Fault Adding the disk to a disk group After replacing the disk it should be added to a disk group 1 In the Navigation pane select Storage system gt Hardware gt Rack gt Disk enclosure gt Bay 2 In the Content pane select the Disk Drive tab 3 Click Group to initiate the process for adding the disk to a disk group EY NOTE If the Device Addition Policy is set to automatic the disk will automatically be added to a disk group In this case the Group option will not be available Handling fiber optic cables This section provides protection and cleaning methods for fiber optic connectors Contamination of the fiber optic connectors on either a transceiver or a cable connector can impede the transmission of data Therefore protecting the connector tips against contamination or damage is imperative The tips can be contaminated by touching them by dust or by debris They can be damaged when dropped To protect the connectors against contamination or damage use the dust covers or dust caps provided by the manufacturer These covers are removed during installation and are installed whenever the transceivers or cables are disconnected Cleaning the connectors should remove contamination The transceiver dust caps protect the transceivers from contamination Do not discard the dust covers HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS
4. HP supplied disk drives conform to the enclosure initiated Enclosure Services Interface ESI State of the art controller software Completely integrated configurations with a single part number plus disk drives and storage system software Data availability Redundant hardware design and value added software eliminate single points of failure from server to storage in clustered or single server configurations with multipathing Full support for local and remote data replication using optional HP StorageWorks Business Copy EVA and HP StorageWorks Continuous Access EVA applications HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 17 Dual and multi node cluster support provided for host level fault tolerance and high system availability Support for active active failover allowing the use of industry popular multipathing solutions and native host bus adapters Performance Outstanding selftuning performance includes e Virtualization technology Vraid enables data to be distributed from 8 to 240 disks to increase disk spindle count far beyond traditional RAID sets This virtualization method also optimizes storage for the best performance of a specific configuration and application Enterprise Virtual Array eliminates tedious management functions to provide the best performance possible Both online high performance disk drives and FATA Fibre Attached Technology Adapted disk drives
5. Although the EMU can determine the logical address of a drive the EMU can neither display nor change this information HP Command View EVA can display the addresses from the EMU supplied status information EMU monitoring functions The internal EMU circuitry monitors the enclosure and component functions listed in Table 13 Table 13 EMU monitoring functions Component Monitored Functions Blowers Installation e Type Removal gt Speed rpm Disk drives Installation Loop ID Removal Temperature Bypass status Drive fault EMU Temperature Type Operation Revision level Enclosure Enclosure power Backplane type Enclosure fault Backplane revision level I O module Installation Type Removal Revision level Status Power supplies Installation 5 VDC voltage and current Removal 12 VDC voltage and current Status Total power Type Temperature Revision level Transceiver Type Link status EMU displays The EMU uses a combination of status indicators alphanumeric E and an audible alarm to indicate the operational status of the enclosure and ts components See Table 14 Table 14 EMU status displays Display Function Audible alarm For information on the audible alarm see Any EMU detected condition causes this Audible Alarm Operations on page 57 alarm to sound Status indicators For a description of the status Display enclosure and EMU status indicators see EMU LED Displays o
6. component revision level must be the same as or greater than the number on the element being replaced The higher the revision level the later the revision f Product of U S from Components Replace with ip of U S and Foreign Countries HP Spare 123479002 A A re Cas For use with 008000000 CA os sezzs oa ea OTI A CE enue amp Figure 30 Typical product label The spare part number for each disk drive is listed on the capacity label attached to each drive See Figure 31 SPARE 366072001 LIDIA FIBRE CHANNEL Figure 31 Disk drive label Replaceable parts This product contains the replaceable parts listed in Table 27 Parts that are available for customer self repair CSR are indicated as follows v Mandatory CSR Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional CSR Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product No CSR Parts for which customer self repair is not available These parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part 86 Customer replaceable units Tab
7. os a a a a a a Shutting down the storage system cer ee esta dre ds dd e ee Powering up Saving storage system con the on system ee eee EEE Ee Se ig ration ORIG e s Ele he A ARA a Adding disk drives to the storage system o oa a a Guidelines for adding disk drives oa a a a 0 Creating disk groups a kek A oh MS Red ee we Adding disc de e e wae os kw Ss A AR Ae ee a A Removin g the drive blank 2 de bb eee ee Gn eRe ROR kee o bd Changing the Device Addition Policy o oo eo Installing the disk drive 250 4 2 5 y us ess ar A Ge Es Checking status indicators a a ta E A Adding the disk to a disk group o 9 4 Alo e as A AR HS Handling fiber optic cables sora ee he ARA Eh HR ee 4 Enterprise Virtual Array hardware components Fibre Channel drive enclosures 40 20 442 Se Ee ee ws Enclosure layout a AER A ge a I O modules I O module status indicators a a a Fibre Optic Fibre Channel cables 6 aa a Copper Fibre Channel cables 4 4469 a a a a A amp oe ea a EG Fibre Channel disk drives hw wth ce a Disk drive status indicators ls es da ale e A a e Disk drive status displays 1 oo Disk deve blank 2 4 dica oa e a RR ee BR oa ed Power supplies and blowers 2 1 2 a a a a Power supplies a 4 act RA RA e we ee oh ee we BS Blowers Drive enclosure EMU ee Controls and displays aii as A A RR A ENANA E o A o Se a EMU monitoring
8. 602 35 8 909 918 416 Enterprise 2C 12D 78 75 2000 0 23 7 602 35 8 909 1350 612 Enterprise OC6D 78 75 2000 0 23 7 602 35 8 909 818 371 Enterprise OC12D 78 75 2000 0 23 7 602 35 8 909 Table 41 9000 Series Enterprise 42U Rack Shipping Dimensions Configuration Height in mm Width in mm Depth in mm 1250 567 Max Wt packaging lbs kg Enterprise 2C6D 85 38 2169 36 0 914 48 0 1220 1111 504 Enterprise 2C 12D 85 38 2169 36 0 914 48 0 1220 1543 700 Enterprise OC6D 85 38 2169 36 0 914 48 0 1220 1011 459 Enterprise OC12D 85 38 2169 36 0 914 48 0 1220 Table 42 9000 Series Enterprise 41U Rack Physical Dimensions Configuration Height in mm Width in mm Depth in mm 1443 654 Max Wt lbs kg Enterprise 2C6D 78 75 2000 0 23 7 602 39 1 993 917 416 Enterprise 2C12D Enterprise OC6D 78 75 2000 0 78 75 2000 0 23 7 602 23 7 602 39 1 993 39 1 993 1349 612 817 371 Enterprise OC12D 78 75 2000 0 23 7 602 39 1 993 Table 43 9000 Series Enterprise 41U Rack Shipping Dimensions Configuration Height in mm Width in mm Depth in mm 1249 567 Max Wt packaging lbs kg Enterprise 2C6D 85 38 2169 36 0
9. Compact direct connect design for maximum storage density and increased reliability and signal integrity HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 49 Both online high performance disk drives and FATA disk drives in a variety of capacities and spindle speeds Better vibration damping for improved performance Up to 14 disk drives can be installed in a drive enclosure Disk drive status indicators Three status indicators display the drive operational status Figure 15 shows the disk drive status indicators Table 9 provides a description of each status indicator Figure 15 Disk drive status indicators 1 Activity 2 Online 3 Fault Table 9 Disk drive status indicator descriptions Status indicator Description 4 This green status indicator flashes when the disk drive is Activity being accessed It is on when the drive is idle CY The green status indicator is on when the disk drive is Online online and operating normally This indicator will be off in the following situations There is no controller on the bus e 45 1 VDC is not available The drive is not properly installed in the enclosure x This amber status indicator is on when there is a disk drive Fault failure Depending on the host controller this indicator may flash when the controller detects an error condition The amber status indicator flashes in synchronization with the other two status indicators in
10. IO module A I O modules Two I O modules provide the interface between the drive enclosure and the host controllers See Figure 11 They route data to and from the disk drives using Loop A and Loop B the dual loop configuration For redundancy only dual controller dual loop operation is supported Each controller is connected to both I O modules in the drive enclosure 46 Enterprise Virtual Array hardware components 2 Drive bay 14 4 I O module B 6 Power supply 1 8 Power supply 2 10 Status indicators EMU enclosure power enclosure fault 0107a Figure 11 I O module 1 Status indicators Upper port Power and Lower port 2 Upper port 3 lower port The I O modules are functionally identical but are not interchangeable Module A can only be installed at the right end of the enclosure and module B can only be installed at the left end of the enclosure See Figure 10 Each I O module has two ports that can both transmit and receive data for bidirectional operation Activating a port requires connecting a FC cable to the port The port function depends upon the loop See Figure 12 CXO7954A Figure 12 Input and output ports 1 Loop A lower port 2 Loop A upper port 3 Loop B lower port 4 Loop B upper port I O module status indicators There are three stat
11. State of the art controller software that improves performance increases capacity and allows for easy dynamic storage expansion Scalability The EVA5000 provides Up to 32 TB of usable capacity Total maximum raw capacity will vary based upon the redundancy Vraid selected A maximum of 240 disk drives e Support for 1024 virtual disks The EVA3000 provides Up to 22 4 TB of raw capacity 2C4D configuration using 400 GB FATA disks A maximum of 56 disk drives e Support for 1024 virtual disks All models support the following disk capacities e 300 GB FC disk drives e 250 GB 400 GB and 500 GB FATA disk drives e 146 GB FC disk drives e 72 GB FC disk drives e 36 GB FC disk drives For the most current information on supported disk drives see the HP StorageWorks Enterprise Virtual Array 3000 5000 release notes See Related documentation on page 13 for links to this document Operating system support e HP UX e Microsoft Windows 2003 e Microsoft Windows 2000 e HP Open VMS e Tru 4 Sun Solaris e IBM AIX e Linux e VMware Novell NetWare 18 Enterprise Virtual Array description For the most current information on supported operating systems see the appropriate connectivity documents See Related documentation on page 13 for links to these documents Fault management and diagnostics WEBES must be installed to ensure proper customer alerts for their EVA products WEBES can be used as part o
12. 3 Alignment tabs 4 Walk up RS232 port 5 SFP status indicator 6 Port Bypassed indicator 7 POST fault indicator 8 Over Temp indicator 9 Power indicator 10 Loop operational indicator Power on self test POST When you power on the Fibre Channel switch it performs a Power on Self Test POST to verify that the switch is mn honing properly During a POST all of the indicators turn on for approximately two seconds Then turn off all of the indicators except the power indicator If the Port Bypass indicators are blinking at a constant rate and the POST Fault indicator is on the switch detected a fault during the POST In this case you need to contact your HP authorized service representative Reading the switch indicators The Fibre Channel switch contains both system indicators and port indicators The system indicators indicate the status of the switch and the port indicators provide status of a specific port Figure 21 shows the Fibre Channel switch with the system and port indicators Table 19 lists and describes the system indicators HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 67 Table 19 Fibre Channel switch system indicators System indicator Description Power A green indicator When lit this indicates that the switch is plugged in and the internal power is functional Loop operational A green indicator When lit this indicates that the Fibre Channel loop has completed initializa
13. 6 Observe the EMU to ensure the error is corrected 7 If unable to correct the problem contact your authorized service representative 0 4 en 03 NONCRITICAL condition Low temperature This condition report indicates that an element temperature is approaching but has not reached the low temperature CRITICAL threshold Continued operation under these conditions may result in a CRITICAL condition This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Verify that the ambient temperature range is 10 C to 35 C 50 F to 95 F Adjust as necessary 3 Observe the EMU to ensure the error is corrected 4 Ifthe ambient temperature is correct and the problem persists contact your Authorized Service Representative 0 4 en 04 CRITICAL condition Low temperature This condition report indicates that an element temperature has reached the low temperature CRITICAL threshold HP recommends correcting this error to prevent affecting other elements This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Verify that the ambient temperature range is 10 C to 35 C 50 F to 95 F Adjust as necessary 3 Observe the EMU to ensure the error is corrected 4 Ifthe am
14. I O modules or blowers An Enterprise storage system bus that interconnects and identifies controller enclosures and disk drive enclosures by their physical location Enclosures within a reporting group can exchange environmental data This bus uses enclosure ID expansion cables to assign enclosure numbers to each enclosure Communications over this bus do not involve the Fibre Channel drive enclosure bus and are therefore classified as out of band communications One of the vertical rack mounting positions where the enclosure is located The positions are numbered sequentially in decimal numbers starting from the bottom of the cabinet Each disk enclosure has its own enclosure number A controller pair shares an enclosure number If the system has an expansion rack the enclosures in the expansion rack are numbered from 15 to 24 starting at the bottom Those services that establish the mechanical environmental electrical environmental and external indicators and controls for the proper operation and maintenance of devices with an enclosure as described in the SES SCSI 3 Enclosure Services Command Set SES Rev 8b American National Standard for Information Services HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 147 Enclosure Services Interface Enclosure Services Processor Enterprise Virtual Array Enterprise Virtual Array rack environmental monitoring unit error code ESD ESI ESP
15. displays audible alarm 55 57 EMU status 55 enclosure status 55 document conventions 13 prerequisites 13 documentation providing feedback 15 drive enclosures defined 20 front view 45 drives detecting configuration error 120 detecting drive link error 122 122 detecting link rate error 120 missing 121 monitoring functions 55 reporting conditions 120 dump restart control codes 142 dust covers using 44 dynamic capacity expansion 20 E EIP 140 142 element condition reporting 120 EMU controls 53 alphanumeric display 55 conditions 128 CRITICAL conditions 128 displaying status 53 INFORMATION conditions 129 131 locating 21 NONCRITICAL conditions 129 129 130 130 resetting 128 status indicators 55 UNRECOVERABLE conditions 128 130 131 EMU indicator displays 56 EMU monitoring functions 55 En description 60 enabling the audible alarm 58 enclosure address bus defined 60 detecting errors with 130 enclosure certification label 110 enclosure functions 55 enclosure number description 60 enclosure number display group 56 Enclosure Services Interface See ESI Enclosure Services Interface See ESI Enclosure Services Processor See ESP enclosures cooling 52 adjusting temperature 52 bays 45 managing air flow 52 sensing temperature 52 enclosures physical specifications 110 Enterprise rack physical layout 21 environmental specifications heat dissipation 116 relative humidity
16. event Event Information Packet Event Number Evt No exabyte fabric fabric port failover fan 148 Glossary See ESI See ESP The Enterprise Virtual Array is a product that consists of one or more storage systems Each storage system consists of a pair of HSV controllers and the disk drives they manage A storage system within the Enterprise Virtual Array can be formally referred to as an Enterprise storage system or generically referred to as the storage system A unit that holds controller enclosures disk drive enclosures power distribution supplies and enclosure address buses that combined comprise an Enterprise storage system solution Also called the Enterprise storage system rack See also rack See EMU The portion of an EMU condition report that defines a problem Electrostatic Discharge The emission of a potentially harmful static electric voltage as a result of improper grounding Enclosure Services Interface The SCSI 3 engineering services interface implementation developed for StorageWorks products A bus that connects the EMU to the disk drives Enclosure Services Processor An EMU that implements an enclosure s services process Any significant change in the state of the Enterprise storage system hardware or software component reported by the controller to HP Command View EVA See also controller event drive enclosure event management agent event and termination event See EIP
17. indicator should be on 4 Observe the EMU to ensure the error is corrected 5 Contact your authorized service representative 0 2 en 02 UNRECOVERABLE condition Power supply missing This condition report indicates a power supply is not installed or installed incorrectly Both of these conditions affect air flow within the enclosure and can cause an overtemperature condition Enclosure shutdown is imminent The operational power supply will automatically shut down after seven minutes thereby disabling the enclosure This condition report remains active until either the problem is corrected or the operational power supply shuts down whichever occurs first To correct this problem record all six characters of the condition report then contact your authorized service representative A CAUTION Removing power from an enclosure may cause the loss or corruption of data To avoid this condition shut down the system using HP Command View EVA An automatic shutdown and possible data corruption may result if the power supply is removed before a replacement is available 0 2 en 03 CRITICAL condition Power supply load unbalanced This condition report indicates that a component within a power supply may have failed This can make the remaining power supply a single point of failure This condition report remains active until corrected Complete the following procedure to correct this problem 1 Record all six characters of th
18. into the HP Service Engineer OCP 4 Configure HP Command View EVA HP Service Engineer 5 Prepare the hosts Customer 6 Configure the system through HP Command View HP Service Engineer EVA 7 Make virtual disks available to their hosts Refer to HP Service Engineer the storage system software documentation for each host s operating system Gathering information The following items should be available when installing and configuring an Enterprise Virtual Array They provide information necessary to set up the storage system successfully HP StorageWorks Enterprise Virtual Array 3000 5000 release notes HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 27 HP StorageWorks Enterprise Virtual Array 3000 5000 read me first HP StorageWorks Enterprise Virtual Array 3000 5000 World Wide Name label which is shipped with the storage system The latest HP OpenView Storage Management Server Update which consists of the management server update CD and its associated documentation or the latest Windows Server Update e You can determine the latest update version available by checking the release notes or contacting your authorized service representative to find out how to receive the latest information e Additional documentation is available from the following HP website htto www hp com support manuals Click Disk Storage Systems under Storage and then select the appropr
19. ornes o mo nostech odevzd n odpadu k recyklaci z sk te na p slu n m obecn m nebo m stsk m ad od firmy zab vaj c se sb rem a svozem odpadu nebo v obchod kde jste produkt zakoupili 104 Regulatory notices and specifications Estonian notice Seadmete j tmete k rvaldamine eramajapidamistes Euroopa Liidus ME See tootel v i selle pakendil olev s mbol n itab et k nealust toodet ei tohi koos teiste majapidamisj tmetega k rvaldada Teie kohus on oma seadmete j tmed k rvaldada viies need elektri ja elektroonikaseadmete j tmete ringlussev tmiseks selleks etten htud kogumispunkti Seadmete j tmete eraldi kogumine ja ringlussev tmine k rvaldamise ajal aitab kaitsta loodusvarasid ning tagada et ringlussev tmine toimub viisil mis kaitseb inimeste tervist ning keskkonda Lisateabe saamiseks selle kohta kuhu oma seadmete j tmed ringlussev tmiseks viia v tke palun hendust oma kohaliku linnakantselei majapidamisj tmete k rvaldamise teenistuse v i kauplusega kust Te toote ostsite Finnish notice Laitteiden h vitt minen kotitalouksissa Euroopan unionin alueella EE Jos tuotteessa tai sen pakkauksessa on t m merkki tuotetta ei saa h vitt kotitalousj tteiden mukana T ll in h vitett v laite on toimitettava s hk laitteiden ja elektronisten laitteiden kierr tyspisteeseen H vitett vien laitteiden erillinen k sittely ja kierr tys auttavat s st m n luonnonv
20. spolo nos zabezpe uj ca odvoz domov ho odpadu alebo obchod v ktorom ste si v robok zak pili HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 107 Slovenian notice Odstranjevanje odslu ene opreme uporabnikov v zasebnih gospodinjstvih v Evropski uniji O mu To znak na izdelku ali njegovi embala i pomeni da izdelka ne smete odvre i med gospodinjske odpadke Nasprotno odslu eno opremo morate predati na zbirali e poobla eno za recikliranje odslu ene elektri ne in elektronske opreme Lo eno zbiranje in recikliranje odslu ene opreme prispeva k ohranjanju naravnih virov in zagotavlja recikliranje te opreme na zdravju in okolju ne kodljiv na in Za podrobnej e informacije o tem kam lahko odpeljete odslu eno opremo na recikliranje se obrnite na pristojni organ komunalno slu bo ali trgovino kjer ste izdelek kupili Spanish notice Eliminaci n de residuos de equipos el ctricos y electr nicos por parte de usuarios particulares en la Uni n Europea mE Este s mbolo en el producto o en su envase indica que no debe eliminarse junto con los desperdicios generales de la casa Es responsabilidad del usuario eliminar los residuos de este tipo deposit ndolos en un punto limpio para el reciclado de residuos el ctricos y electr nicos La recogida y el reciclado selectivos de los residuos de aparatos el ctricos en el momento de su eliminaci n contribuir a conservar los recursos naturales
21. 116 environmental specifications air quality 111 116 altitude 111 controllers 114 drive enclosure 110 Fibre Channel loop switches 113 relative humidity 111 116 shipping 111 116 short term storage 116 error code selecting display group 56 error codes defined 141 error messages 54 errors displaying 54 correcting automatically 54 ESI 17 54 ESP 54 event code defined 142 event GUI display 140 Event Information Packet See EIP Event Information Packets See EIP event number 139 F failure 135 fan redundancy 21 FATA drives using 33 fault management details 141 display 72 displays 140 fault tolerance 20 FC loop switches environmental specifications 113 FC loops 25 47 FCC Class A Equipment compliance notice 101 Class B Equipment compliance notice 102 Declaration of Conformity 102 modifications 102 FCC Class A certification 101 features defined 17 VCS 20 Federal Communications Commission FCC notice 101 fiber optics cleaning cable connectors 44 protecting cable connectors 43 Fibre Channel Drive Enclosure defined 20 21 disk capacity 21 Fibre Channel drive enclosures 53 Fibre Channel Loop Switches 66 connecting to 21 defined 20 22 reading indicators 68 testing 67 file name error code definitions 141 firmware version display 73 functions monitoring 55 H hardware components 20 harmonics conformance obtaining 14 high availability HSV Controllers 7
22. 25 25 in 768 mm 30 25 in 505 mm 19 875 505 mm 19 875 in 318 mm 12 5 in 610 mm 24 in in 448 mm 17 625 448 mm 17 625 in 597 mm 23 5 in 1016 mm 40 in in 10 9 kg 24 lb 30 9 kg 68 Ib 43 6 kg 96 Ib 49 kg 108 lb Environmental specifications To ensure optimum product operation you must maintain the operational environmental specifications listed in Table 29 The ambient temperature the enclosure air intake or room temperature is especially critical 110 Regulatory notices and specifications Table 29 Environmental operating specifications Ambient temperature 10 C to 35 C 50 F to 95 F with an average rate of change of 1 C hour maximum and a step change of 3 C or less Maintaining the optimum ambient temperature within the specified range ensures that the internal operating temperatures support the drive manufacturer s MTBF specifications Relative humidity 40 to 60 noncondensing with a step change of 10 or less noncondensing Air quality Not to exceed a maximum of 500 000 particles 0 5 micron or larger per cubic foot of air Heat dissipation 1600 BTUs per hour When shipping or placing this product in short term storage HP recommends maintaining the environmental conditions listed in Table 30 Table 30 Environmental shipping or short term storage specifications Ambient temperature 40 C to 66 C 40 F to 151 F Rel
23. 4 xxx 43 A CAUTION To avoid damage to the connectors always install the dust covers or dust caps whenever a transceiver or a fiber cable is disconnected Remove the dust covers or dust caps from transceivers or fiber cable connectors only when they are connected Do not discard the dust covers To minimize the risk of contamination or damage do the following Dust covers Remove and set aside the dust covers and dust caps when installing an I O module a transceiver or a cable Install the dust covers when disconnecting a transceiver or cable When to clean If a connector may be contaminated or if a connector has not been protected by a dust cover for an extended period of time clean it How to clean 1 Wipe the connector with a lint free tissue soaked with 100 isopropyl alcohol 2 Wipe the connector with a dry lint free tissue 3 Dry the connector with moisture free compressed air One of the many sources for cleaning equipment specifically designed for fiber optic connectors is Alcoa Fujikura Ltd 1 888 385 4587 North America 011 1 770 956 7200 International 44 Enterprise Virtual Array operation 4 Enterprise Virtual Array hardware components This chapter describes the Enterprise Virtual Array hardware components Fibre Channel drive enclosures The drive enclosure contains the disk drives used for data storage A storage system includes multiple drive enclosures The major components of the encl
24. 60 Hz 5 Figure 24 illustrates the compatible 60 Hz and 50 Hz wall receptacles HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 77 PDUs o CXO7549A NEMA L6 30R receptacle 3 wire 30 A 60 Hz CXO5409B IEC 309 receptacle 3 wire 30 A 50 Hz Figure 24 60 Hz and 50 Hz wall receptacles The standard power configuration for any Enterprise Virtual Array rack is the fully redundant configuration Implementing this configuration requires e Two separate circuit breaker protected 30 A site power sources with a compatible wall receptacle see Figure 24 e One dual PDU assembly Each PDU connects to a different wall receptacle Six Power Distribution Modules PDM per rack Three PDMs mount vertically on each side of the rack Each set of PDMs connects to a different PDU e The drive enclosure power supplies on the left PS 1 connect to the PDMs on the left with a gray 66 cm 26 in power cord e The drive enclosure power supplies on the right PS 2 connect to the PDMs on the right with a black 66 cm 26 in power cord e The upper controller connects to a PDM on the left with a gray 152 cm 60 in power cord e The lower controller connects to a PDM on the right with a black 66 cm 26 in power cord EY NOTE Drive enclosures when purchased separately include one 50 cm black cable and one 50 cm gray cable The configuration provides complete power redundancy and eliminates al
25. 8 Close the release lever until it engages the ejector button and the disk drive seats in the backplane 2 Figure 8 Press in firmly on the disk drive to ensure it is seated properly Figure 8 Installing the disk drive Checking status indicators After replacing the disk drive check the following to verify that the disk drive is operating normally EY NOTE It may take up to 10 minutes for the component to display good status Check the disk drive status indicators See Figure 9 e Activity indicator 1 should be on or flashing e Online indicator 2 should be on or flashing Fault indicator 3 should be off Check the following using HP Command View EVA 42 Enterprise Virtual Array operation e Navigate to the disk drive and check the operational state It should be EA e Record the Model number and the Firmware version Check the firmware version against the supported disk firmware in the HP StorageWorks 3000 5000 Enterprise Virtual Array release notes See Related documentation on page 13 for a link to this document If the disk drive is using an unsupported version of firmware download the correct firmware from the following website and install it using the instructions included with the firmware file Use the disk drive model number to locate the correct firmware file Do not add the disk drive to a disk group if it using an unsupported firmware version http www hp com support evadiskfirmware
26. 914 48 0 1220 1110 503 Enterprise 2C 12D 85 38 2169 36 0 914 48 0 1220 1542 699 Enterprise OC6D Enterprise OC12D 85 38 2169 85 38 2169 36 0 914 36 0 914 48 0 1220 48 0 1220 Table 44 10000 Series Enterprise 42U Rack Physical Dimensions Configuration Height in mm Width in mm Depth in mm 1010 458 1442 654 Max Wt lbs kg Enterprise 2C6D 78 75 2000 0 23 7 600 39 3 1000 918 416 Enterprise 2C12D 78 75 2000 0 23 7 600 39 3 1000 1350 612 Enterprise OC6D 78 75 2000 0 23 7 600 39 3 1000 818 371 Enterprise OC12D 78 75 2000 0 23 7 600 39 3 1000 1250 567 HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 115 Table 45 10000 Series Enterprise 42U Rack Shipping Dimensions Configurations Heightin mm Width in mm Depth in mm Max Wi packaging lbs kg Enterprise 2C6D 86 22 2190 32 0 813 48 0 1220 1111 504 Enterprise 2C12D 86 22 2190 32 0 813 48 0 1220 1543 700 Enterprise OC6D 86 22 2190 32 0 813 48 0 1220 1011 459 Enterprise OC12D 86 22 2190 32 0 813 48 0 1220 1443 654 Environmental specifications To ensure optimum product operation you must maintain the operational environmental specifications listed in Table 46 The ambient temperature the en
27. 99 Typical enclosure certification label 2 2 a a a o 110 Power supply element numbering a a a a 123 Blower element numbering 2 a 1 ee 124 Disconnecting AC power oboe ate le tN me we Aa E oe Oe 131 Transceiver element numbering 2 a 132 I O module element numbering a a a a a 136 GUI termination event display e ay ic a o Gwe ae 139 Typical HP Command View EVA Event display o o 140 Tables ND0 NO 0n_h0wN s i O 12 Document conventions e a a a WWN push button functions o System password push button functions o o o a o Failback preference settings ooa oa a a a a e e Failback settings by operating system a a a a Impact on virtual disk presentation when changing failover failback setting Operational I O module status indicators o 0 2 2 Non operational I O module status indicators 2 0 Disk drive status indicator descriptions 0 ee Operational disk drive status indications o 0 e 2 Non operational disk drive status indications 0 o o Power supply blower status indicators 2 a EMU monitoring functions 4 a o a OR OO Pe ee EMU status displays amp 2 6 4 w e ob ee e hod ew he gee eB oe A EMU status indications 2 1 a a EMU display groups sees a Ree ewe ee eS Audible alarm sound patterns 2 1 E
28. Both the power supply and the blower are operational Flashing The power supply or the blower locate function is active Off The power supply or the blower is non operational When there is a blower problem the other blower runs at a higher speed Recommended corrective actions Check blower for proper operation Replace if defective e Check power supplies for proper operation Replace if defective Drive enclosure EMU The EMU provides increased protection against catastrophic failures The EMU detects conditions such as failed power supplies failed blowers elevated temperatures and external air sense faults and communicates these conditions to the storage system controllers The EMU for Fibre Channel Arbitrated Loop FC AL drive enclosures is fully compliant with SCSI 3 Enclosure Services SES and mounts in the left rear bay of a drive enclosure See Figure 10 Controls and displays Figure 17 illustrates the location and function of the EMU displays controls and connectors HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 53 Figure 17 EMU controls and displays 1 Status indicators a EMU This flashing green is the heartbeat for an operational EMU b Enclosure power When both the 5 VDC and 12 VDC are correct this green indicator is on c Enclosure fault This amber indicator is normally off The indicator is lit when an enclosure error condi
29. Disables cache battery power 4 Removes power from the drive enclosures 5 Disconnects the system from HP Command View EVA EY NOTE The storage system may take a long time to complete the necessary cache flush during controller shutdown when snapshots are being used The delay may be particularly long if multiple child snapshots are used or if there has been a large amount of write activity to the snapshot source Vdisk Shutting down the storage system To shut the storage system down perform the following steps 1 Ze Start HP Command View EVA Select the appropriate storage system in the Navigation pane The Initialized Storage System Properties window for the selected storage system opens Click Shut down The Shutdown Options window opens Under System Shutdown click Power Down If you want to delay the initiation of the shutdown enter the number of minutes in the Shutdown delay field The controllers complete an orderly shutdown and then power off The disk enclosures then power off Wait for the shutdown to complete Turn off the power switch on the rear of each HSV controller Turn off the circuit breakers on both of the EVA rack Power Distribution Units PDU If your management server is an SMA and you are not using it to manage other storage arrays shut down the SMA From the SMA user interface click Settings gt Maintenance gt Shutdown Powering up the storage system To power up a storage system perfor
30. HSV110 controllers The hardware components shown in Figure 1 are discussed in the following sections and in Storage System Hardware Components Fibre Channel drive enclosure Each Fibre Channel drive enclosure includes the following features For additional information see Fibre Channel drive enclosures e 3U enclosure Dual redundant active to active 2 Gbps FC loops e Fourteen bays for 1 inch FC disks Environmental Monitoring Unit EMU Dual 2 Gbps FC I O modules A and B loops Dual redundant 500W power supplies and blowers Dual redundant blowers For ease of management the disk drives are referred to by their physical location the drive bay number HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 21 Fibre Channel loop switches The Fibre Channel loop switch acts as a central point of interconnection and establishes a fault tolerant physical loop topology between the controllers and the disk enclosures The EVA5000 uses four loop switches to connect the drive enclosures to the controller pair The FC loop switches provide the following features For detailed information on Fibre Channel loop switches see Fibre Channel loop switches e 2 125 Gbps operating speed e Twelve ports e Half width 1U size System and port status indicators Universal power supply that operates between 100 to 250 VAC and 50 to 60 Hz EY NOTE Each bezel covers two FC loop switches in a space of 1U
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32. Me nds ey Beli Age eh ce ath Me a ae JB he AR 137 HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 7 C Controller fault management Using HP Command View EVA 2 GUI termination event display GUI event display Fault management displays Displaying Last Fault Information Displaying Detailed Information Interpreting fault management information Glossary Index 139 139 139 140 140 140 141 141 143 18 Figures O0V0DONXNoq0m_mR2 0N 4 12 EVA5000 Storage system hardware components o EVASODO configuration e e io de e eh he ee EVASODO configuration lt soo 0 ERRE ARA ee Location of the World Wide Name labels 2 a a a Disk drive activity indicator es pea E a A Sequential building of vertical disk groups o a 2 2 ee Removing the drive blank oa kt OR e e eo we Installing the disk drive ice e e A AA Disk drive status indicators a a a e FC drive enclosure front and rear views 1 ee a I O module Input and output ports airada 6 68266 22422 oe bbe Fibre Optic Fibre Channel cable lt i 44 e a we bw Sed ee et wo Copper Fibre Channel cable soso we RO OE eR ROR aS Disk drive status indicators 2 1 ke Power supply and blower assembly components o o EMU controls and displays serias ld ATA A Enclosure numbering with
33. PDMs 4 5 and 6 e Disables PS 2 in the drive enclosures e Disables the lower controller power supply There are six PDMs mounted in the rear of each rack Three mounted on the left vertical rail connect to PDU 1 Three mounted on the right vertical rail connected to PDU 2 Each PDM has eight AC receptacles and one thermal circuit breaker The PDMs distribute the AC power from the PDUs to the enclosures Two power sources exist for each controller pair and drive enclosure If a PDU fails the system will remain operational A CAUTION The AC power distribution within a rack ensures a balanced load to each PDU and reduces the possibility of an overload condition Changing the cabling to or from a PDM could cause an overload condition HP supports only the AC power distributions defined in this user guide HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 79 a f IE El r o o 7 ff if I l l JE Figure 26 Rack PDM 1 Power receptacles 2 Thermal circuit breakers 3 AC power connector Rack AC power distribution The power distribution in an Enterprise Virtual Array rack is the same for all variants The site AC input voltage is routed to the dual PDU assembly mounted in the rack lower rear Each PDU distributes AC to a maximum of four PDMs mounted on the left and right vertical rails see Figure 27 PDMs 1 through 3 connect to receptacles A through D
34. SFP 69 shipping specifications 111 116 relative humidity 116 short circuit 52 shutdown controllers 74 shutdown failure 131 shutdown system 72 shutting down the system 74 restarting 75 signals diagnostic 52 slots See enclosures bays Software Component ID Codes See SWCID Software Identification Code See SWCID software version display 73 73 specifications disk drive MTBF 111 116 enclosure 113 heat dissipation 111 physical 110 113 power 111 113 speed conditions blower 124 124 125 status indicators power supplies 52 status disk drives 50 storage system restarting 75 initializing 75 shutting down 74 storage system components 19 storage system menu tree fault management 72 system information 72 Storage System Name 72 storage system racks defined 22 Subscriber s Choice HP 15 SWCID 139 140 142 symbols in text 14 system information firmware version 73 software version 73 versions 3 system information display 72 system menu tree shut down system 72 system password 72 system password 72 system rack configurations 77 T TC 142 TC display 140 TC error code 140 164 technical support service locator website 15 temperature condition reports 125 effect of air flow 52 sensing 52 Termination Code See TC termination event GUI display 139 text symbols 14 transceivers CRITICAL conditions 132 132 133 monitored functions 55 turning off power 74 U
35. See Evt No Event Number A sequential number assigned to each Software Code Identification SWCID event It is a decimal number in the range 0 255 A unit of storage capacity that is the equivalent of 260 bytes or 1 152 921 504 606 846 976 bytes One exabyte is equivalent to 1 024 petabytes A Fibre Channel fabric switch or two or more interconnected Fibre Channel switches allowing data transmission A port which is capable of supporting an attached arbitrated loop This port on a loop will have the AL_PA hexadecimal address 00 loop ID 7E giving the fabric the highest priority access to the loop A loop port is the gateway to the fabric for the node ports on a loop The process that takes place when one controller assumes the workload of a failed companion controller Failover continues until the failed controller is operational The variable speed airflow device that cools an enclosure or element by forcing ambient air into an enclosure or element and forcing heated air out the other side See also blower Fault Manage ment Code Fibre Channel drive enclosure FC HBA FCA FCC FCP fiber fiber optics fiber optic cable fibre Fibre Channel Fibre Channel adapter Fibre Channel Loop Switch field replaceable unit flush FMC form factor FPGA frequency FRU See FMC Fibre Channel Arbitrated Loop The American National Standards Institute s ANSI document that specifies arbitrated loop t
36. The following racks are available e 22U Rack e 25U Rack 33U Rack 22 Enterprise Virtual Array description e 36U Rack e 4U Rack e 42U Rack e Universal Rack EY NOTE Racks and rack mountable components are typically described using U measurements U measurements are used to designate panel or enclosure heights The racks provide the following e Unique frame and rail design Allows fast assembly easy mounting and outstanding structural integrity Thermal integrity Front to back natural convection cooling is greatly enhanced by the innovative multi angled design of the front door Security provisions The front and rear door are lockable which prevents unauthorized entry e Flexibility Provides easy access to hardware components for operation monitoring Custom expandability Several options allow for quick and easy expansion of the racks to create a custom solution HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 23 24 Enterprise Virtual Array description 2 Enterprise Virtual Array startup This chapter describes the procedures necessary to complete the installation and configuration of the Enterprise Virtual Array When these procedures are complete you can begin using your storage system EY NOTE Installation of the Enterprise Virtual Array should be done only by an HP authorized service representative The information in this chapter provides an
37. and virtual storage concepts e Enterprise Virtual Array products Related documentation Additional product documentation is available from the following HP website http www hp com support manuals Click Disk Storage Systems under Storage and then select the appropriate product under EVA Disk Arrays Document conventions and symbols Table 1 Document conventions Convention Element Blue text Table 1 Cross reference links and e mail addresses Blue underlined text http www hp com website addresses Bold text Keys that are pressed e Text typed into a GUI element such as a box e GUI elements that are clicked or selected such as menu and list items buttons tabs and check boxes Italic text Text emphasis Monospace text File and directory names System output Code Commands their arguments and argument values Monospace italic text Code variables Command variables Monospace bold text Emphasized monospace text HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 13 A WARNING Indicates that failure to follow directions could result in bodily harm or death A CAUTION Indicates that failure to follow directions could result in damage to equipment or data EY IMPORTANT Provides clarifying information or specific instructions EY NOTE Provides additional information 4 TIP Provides helpful hints and shortcuts Rack stabilit
38. batteries are fully charged they can provide power to the cache for up to 96 hours Operator control panel The operator control panel OCP provides a direct interface to each controller From the OCP you can display storage system status and configuration information shut down the storage system and manage the password The OCP includes a 40 character LCD alphanumeric display four push buttons and four status indicators See Figure 23 HP Command View EVA is the tool you will typically use to display storage system status and configuration information or perform the tasks available from the OCP However if HP Command View EVA is not available the OCP can be used to perform these tasks 70 Enterprise Virtual Array hardware components 2 CXO7638A Figure 23 Controller OCP 1 Status indicators see Table 22 2 40 character alphanumeric display 3 Left right top and bottom push buttons Status indicators The status indicators display the operational status of the controller The function of each indicator is described in Table 22 During initial setup the status indicators might not be fully operational The following sections define the alphanumeric displays modes including the possible displays the valid status indicator displays and the push button functions Table 22 Controller status indicators Indicator Fault A Description When this indicator is on there is a controller problem Check eith
39. be reduced should other errors occur Prompt corrective action should be taken to prevent system degradation Information the least severe condition indicates a condition exists that does not reduce the capability of a component However the condition can become an error and require corrective action An INFORMATION condition provides an early warning which enables you to prepare to implement corrective action before a component fails Correction of the reported problem may be delayed The error conditions are prioritized by severity from most severe to least The most severe condition takes precedence and is reported first when multiple errors are detected The reporting characteristics for each error condition are listed in Table 18 Table 18 Error condition reporting characteristics Error condition Takes precedence over Audible alarm pattern UNRECOVERABLE All other conditions On continuously CRITICAL NONCRITICAL and Sounds three times per alarm cycle INFORMATION NONCRITICAL INFORMATION Sounds two times per alarm cycle INFORMATION No other conditions Sounds once per alarm cycle The pattern occurs when the condition is the most severe active condition Error queue The EMU maintains an internal error queue for storing error conditions Each error condition remains in the error queue until the problem is corrected or for at least 15 seconds after the error is reported This ensures that when there are multip
40. display the error code This display has no decimal points lit Repeated press release operations will cycle through these three values 5 Press and hold the top push button from any of the three display states to move to the element type for the next error condition in the queue 6 Use the top push button to display the values for the error condition 7 When all error conditions have been displayed press and release the bottom push button to return to the Er display 64 Enterprise Virtual Array hardware components CXO8233A 1 Press amp hold top push button to view first error in queue 2 Press amp release top push button 3 Press amp hold top push button to view next error 4 Press and release the bottom push button at any time to return to the Er display e t element type en element number ec error code Figure 20 Displaying error condition values Analyzing condition reports Analyzing each error condition report involves three steps 1 Identifying the element 2 Determining the major problem 3 Defining additional problem information Reporting group feature Another function of the enclosure address bus is to provide communications within a reporting group A Reporting Group rG is an HSV controller pair and the associated drive enclosures The controller pair automatically assigns a unique decimal four digit Reporting Group Number RGN to each EMU on a Fibre Channel drive encl
41. enclosure ID expansion cables Enclosure address bus components with enclosure ID expansion cables Displaying error condition values 2 1 ee e FC loop switch HSV controller Controller OCP 60 Hz and 50 Hz wall receptacles 2 a a 0 o Dual PDU assembly 20 deh ot a A A ee ek eee a Rack PDM Rack AC power distribution 2 e Single rack configuration floor space requirements 044 Raising a leveler IAE Typical product label e dea a Disk drive label Selecting a storage system o n o oo a a A Checking redundancy hera a Disk status indicators 0a a a a a a Checking Node World Wide Name a o a a a a Monitoring ungroup progress o oao a a Checking disk group status ooa a 6 E A Removing a disk HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 21 26 27 29 40 41 41 94 43 46 47 47 49 49 50 51 54 6l 62 65 67 70 71 78 79 80 81 82 83 86 86 90 90 92 92 92 93 93 39 40 4l 42 43 44 45 46 47 48 49 50 51 52 53 Installing adis K 2 a 625 8 k rt e EA 94 Checking model number and firmware version 2 a ee 95 Power supply blower status indicator 0 a 97 Removing a blower ace a a aa a ew ES 97 Installing a blower a ia dt Sk de Ge OY E dd ed 98 Removing a power supply lia lt wf e lao is eg aa dll 98 Installing a power supply ui A A Be eg a A
42. feature ensures that you are aware of the more severe errors and provides you with the capability of correcting them promptly Disable the alarm to prevent any error condition from sounding the alarm EY NOTE Disabling the alarm does not prevent the EMU alphanumeric display from displaying Er Nor does it prevent HP Command View EVA from displaying the error condition report When the alarm is enabled on the bottom push button status indicator is off Enabling the audible alarm To enable the alarm 1 Press and release the bottom push button until the alphanumeric display is Au 2 Press and hold the top push button until the alphanumeric display is a Flashing oF Audible Alarm Off EY NOTE When the alarm display is flashing press and hold the top push button to cause the display to toggle between On and oF Press and release the top push button to cause the display to select the next state 3 Press and release the top push button to change the display to a flashing On Audible Alarm On 58 Enterprise Virtual Array hardware components 4 Press and release the bottom push button to accept the change and to display Au The bottom push button indicator is now off Muting or unmuting the audible alarm You may want to mute the alarm in the following situations The error does not require immediate corrective action e You cannot correct the error at this time For example the error may require a replacement
43. format of an EMU condition report is 0 7 0l ec where e 0 7 is the EMU element type number e Ol is the two character EMU element number e ec is the error code EY NOTE There is only one EMU in a drive enclosure Therefore the element number is always 01 Resetting the EMU In some cases the only corrective action for an EMU error is to replace the EMU Call your authorized service representative if this action is required Another option is to reset the EMU using the following procedure 1 Firmly grasp the EMU mounting handle and pull the EMU partially out of the enclosure EY NOTE You do not need to remove the EMU from the enclosure or disconnect the cables You must avoid putting any strain on the cables or connectors 2 Wait 30 seconds and then push the EMU in and fully seat the element in the backplane The EMU should display any enclosure condition report within two minutes 07 01 01 CRITICAL condition EMU internal clock There is an internal EMU clock error that will remain active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report Reset the EMU If resetting the EMU did not correct the problem replace the EMU Observe the EMU to ensure the error is corrected ee If unable to correct the problem contact your HP authorized service representative 07 01 02 UNRECOVERABLE condition EMU interrupted T
44. functions dara eR ARAS AAA EMU displays s b Roe Goh Ach a eoe OR E O ce a EMU indicator displays 0 4 a a AA EIA HOR eS Using the alphanumeric display a e EMU push button status indicators o oo Audible alarm operations ec a eo ee es Enabling the audible alarm a a a ee a a a A A feng Muting or unmuting the audible alarm 2 ee o Disabling the audible alarm 6 6 4 00 Ge 2 42464 4444 4 664 4 4 Enclosure number feature 1 1 a a Error Condition Reporting bes 2 4 tea hoe eg A A Reportin g group feature ir kw Be Ala Se Se Bae eh Hee a ms Fibre Channel loop switches 6 4 04 2 640m amp ok Poe be dk we ee e o de Power on self test POST 2 2 a Reading the switch indicators o a a a Problem isolation a HSV controllers High availab ility features 2 RARA ARA AAA OR OG Operator control panel ae a E e E e Be AR ye Status in Navigat Alphanu dicators 2 a a L lon DUOS e a e oaoa he E ee ee e a en L aa e a cai tens mericidisplay s ene a a a ak A Displaying the OCP menu tree o a a a Displaying system information 5 4 6 44 a e eS 73 Displaying versions system information 2 1 a a 73 Shutting down the system 2 4 w ek 2k Sh Owe Re AO ee eo OR eS 74 Shutting the controller down a a a 74 Restarting the systemi s seca wees eee A ee ee a 75 Uninitializing the system 24 2 6 ooo a Bale BAe a 75 Password op
45. has the enclosure number 00 EY NOTE The enclosure number is automatically assigned You cannot manually assign an enclosure number The enclosures are numbered as shown in Figure 18 60 Enterprise Virtual Array hardware components a o la pan food oso zlee eee A an pont sbses oao LELEN EEEE CTT TATA ooo Paso oA oso leo s aale E a i gt E o D eft o o oj E a E Y asa A a lt gt lt gt lt gt a lt gt lt gt Til Ts a 0046a 2 Figure 18 Enclosure numbering with enclosure ID expansion cables EY NOTE If an expansion rack is used the enclosure numbering shown above may change or contain additional numbering Refer to the HP StorageWorks Enterprise Virtual Array hardware configuration guide for more information For more information about the reporting group number see Viewing the Reporting Group Feature Enclosure address bus connections Connecting the enclosures to the enclosure ID expansion cables establishes the enclosure address bus The enclosures are automatically numbered based on the enclosure ID expansion cable to which they are connected Figure 19 shows the typical confi
46. host Part of the power supply AC receptacle that engages the AC power cord connector to ensure that the cord cannot be accidentally disconnected The maximum rate of signal state changes per second on a communication circuit If each signal state change corresponds to a code bit then the baud rate and the bit rate are the same It is also possible for signal state changes to correspond to more than one code bit so the baud rate may be lower than the code bit rate The physical location of an element such as a drive I O module EMU or power supply in a drive enclosure Each bay is numbered to define its location Also called Bi Di The movement of optical signals in opposite directions through a common fiber cable such as the data flow path typically on a parallel printer port A parallel port can provide two way data flow for disk drives scanning devices FAX operations and even parallel modems Also called a sector The smallest collection of consecutive bytes addressable on a disk drive In integrated storage elements a block contains 512 bytes of data error codes flags and the block address header A variable speed airflow device that pulls air into an enclosure or element It usually pulls air in from the front and exhausts the heated air out the rear An alternate term used for a rack A fiber optic cable that has connectors installed on one or both ends General use of these cable assemblies includes the interconnection of
47. host ports A method of element replacement whereby the complete system remains operational during element removal or insertion Replacement does not interrupt data transfers to other elements A communications infrastructure device to which nodes on a multi point bus or loop are physically connected It is used to improve the manageability of physical cables I O module IDX in band communi cation INFORMATION condition initialization input output mod ule intake tempera ture interface JBOD K KB LAN laser Last Fault View Last Termination Error Array LCD indicator License Key light emitting diode link Input Output module The enclosure element that is the Fibre Channel drive enclosure interface to the host or controller I O modules are bus speed specific either 1 Gb or 2 Gb A 2 digit decimal number portion of the HSV controller termination code display that defines one of 32 locations in the Termination Code array that contains information about a specific event See also param and TC The method of communication between the EMU and controller that utilizes the Fibre Channel drive enclosure bus A drive enclosure EMU condition report that may require action This condition is for information only and does not indicate the failure of an element All condition reports have precedence over an INFORMATION condition A process that prepares a storage system for use Specifically the
48. multimode fiber optic cable assemblies with either LC or SC type connectors When there is a connector on only one end of the cable the cable assembly is referred to as a pigtail When there is a connector on each end of the cable the cable assembly is referred to as a jumper Corrective Action Code An HP Command View EVA graphical user interface GUI display component that defines the action required to correct a problem See also read cache write cache and mirrored cache High speed memory that sets aside data as an intermediate data buffer between a host and the storage media The purpose of cache is to improve performance A rechargeable unit mounted within a controller enclosure that supplies back up power to the cache module in case of primary power shortage cache battery in dicator carrier client clone communication logical unit num ber LUN condition report console LUN console LUN ID controller controller enclo sure controller event controller fault indicator controller pair corrective action code CRITICAL Condi tion CRU customer replace able unit 1 An orange light emitting diode indicator that illuminates on the controller operator control panel OCP to define the status of the HSV Controller cache batteries 2 An amber status indicator that illuminates on a cache battery When illuminated it indicates that one or more cache battery cells have failed and the batter
49. of vertical disk groups 1 Disks installed in first group 2 Disks installed in second group Adding a disk drive This section describes the procedure for adding a Fibre Channel disk drive Removing the drive blank 1 Grasp the drive blank by the two mounting tabs see Figure 7 2 Lift up on the lower mounting tab and pull the blank out of the enclosure CXO7359B Figure 7 Removing the drive blank 1 Upper mounting tab 2 Lower mounting tab HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx Al Changing the Device Addition Policy To prevent the storage system from automatically grouping a new disk drive that may have the incorrect firmware on it the Device Addition Policy must be checked and set to manual if necessary 1 Open Command View VA and in the Navigation pane select the storage system The Initialized Storage System Properties window opens 2 Click System Options 3 Select Set system operational policies 4 If the Device Addition Policy is set to Automatic change it to Manual 5 Click Save changes EY NOTE If you want to return the Device Addition Policy to automatic use the above procedure to do so after verifying the disk drive has the correct firmware version Installing the disk drive Ts 2 3 Push in the ejector button on the disk drive and pull the release lever down to the full open position Insert the drive into the enclosure as far as it will go 1 Figure
50. on PDU 1 Power cords connect these PDMs to the number 1 drive enclosure power supplies and to the upper controller enclosure PDMs 4 through 6 connect to receptacles A through D on PDU 2 Power cords connect these PDMs to the number 2 drive enclosure power supplies and to the lower controller enclosure EY NOTE The locations of the PDUs and the PDMs are the same in all racks 80 Enterprise Virtual Array hardware components Hut alk h O Sasi H PER tee I 0129a Figure 27 Rack AC power distribution 1 PDM 1 2 PDM 2 3 PDM 3 4 PDU 1 5 PDM 4 6 PDM 5 7 PDM 6 8 PDU 2 Rack System E power distribution components AC power is distributed to the Rack System E rack through Power Distribution Units PDU mounted on the two vertical rails in the rear of the rack Up to four PDUs can be mounted in the rack two mounted on the right side of the cabinet and two mounted on the left side Each of the PDU power cables has an AC power source specific connector The circuit breaker controlled PDU outputs are routed to a group of ten AC receptacles The storage system components plug directly into the PDUs Rack AC power distribution The power distribution configuration in a Rack System E rack depends on the number of storage systems installed in the rack If one storage system i
51. operating system supports capacity expansion of a virtual disk or LUN Electronic Industries Alliance A standards organization specializing in the electrical and functional characteristics of interface equipment Event Information Packet The event information packet is an HSV element hexadecimal character display that defines how an event was detected Also called the EIP type See EMI See ESD 1 Ina drive enclosure a device such as an EMU power supply disk blower or O module The object can be controlled interrogated or described by the enclosure services process 2 In the Open SAN Manager a controllable object such as the Enterprise storage system The graphical user interface GUI through which a user can control and monitor a storage system HP Command View EVA can be installed on more than one storage management server in a fabric Each installation is a management agent The client for the agent is a standard browser Electromagnetic Interference The impairment of a signal by an electromagnetic disturbance Environmental Monitoring Unit An element which monitors the status of an enclosure including the power air temperature and blower status The EMU detects problems and displays and reports these conditions to a user and the controller In some cases the EMU implements corrective action A unit used to hold various storage system devices such as disk drives controllers power supplies blowers an EMU
52. part To mute the audible alarm EY NOTE Er is displayed in the alphanumeric display when an error condition is present 1 Press and hold the bottom push button until the status indicator is On A muted alarm will remain off until a new condition report exists 2 To unmute the alarm press and hold the bottom push button until the status indicator is Off When a new error condition occurs the alarm will sound Disabling the audible alarm A CAUTION Disabling the audible alarm increases the potential of damage to equipment from a reported but unobserved fault HP does not recommend disabling the audible alarm Disabling the audible alarm affects only one enclosure This action does not affect condition report displays on the EMU alphanumeric display or errors reported by HP Command View EVA To disable the alarm 1 Press and release the bottom push button until the alphanumeric display is Au 2 Press and hold the top push button until the alphanumeric display is a Flashing on Audible Alarm On EY NOTE When the alarm display is flashing pressing and holding the top push button causes the display to rapidly change between on and oF and also causes the display to select the next state 3 Press and release the top push button to change the display to a Flashing oF Audible Alarm Off 4 Press and release the bottom push button to accept the change and display Au The bottom push button indicator i
53. response to the EMU locate command Disk drive status displays The disk drive status indicators can assume three states on off or flashing The status indicators states for operational drive status are shown in Table 10 See Table 11 for the non operational drive status indicator states 50 Enterprise Virtual Array hardware components Table 10 Operational disk drive status indications Activity Online Fault Description Flashing On Off Initial startup On On Off The drive is online but is not being accessed Flashing Flashing Flashing Flashing The drive is being located The drive is operational and active Table 11 Non operational disk drive status indications Activity Online Description On On Indicates no connection or the controllers are offline Recommended corrective actions 1 Check power supplies for proper operation 2 If defective replace disk drive Flashin Indicates disk drive error not active Recommended g corrective actions 1 Verify FC loop continuity 2 Replace disk drive Disk drive blank To maintain the proper enclosure air flow a disk drive or a disk drive blank must be installed in each drive bay The disk drive blank maintains proper airflow within the disk enclosure Power supplies and blowers This section describes the function and operation of the disk enclosure power supplies and bl
54. speed of the blower The higher the power supply temperature the faster the speed of the blower If the power supply temperature exceeds a preset value the power supply automatically shuts down The power supply mounted blowers cool the enclosure by circulating air through the enclosure The blowers under the control of the EMU or the associated power supply can operate at multiple speeds This ensures that when the enclosure temperature changes the blowers can automatically adjust the air flow If a blower is operating too slowly or has stopped a blower failure internal circuitry automatically operates the remaining blower at a higher speed Simultaneously the error condition is reported in several ways including the power supply indicator the audible alarm the enclosure fault indicators and the EMU alphanumeric display Should both blowers fail the power supplies automatically shut down EY NOTE The blowers are field replaceable units and can be replaced individually while the system is running The blowers are also interchangeable The failure of a power supply 12 5 VDC circuit disables the associated blower The status indicator on the blower stale the status of both the power supply and the blower See Figure 16 See Table 12 for definitions of the indicator displays 52 Enterprise Virtual Array hardware components Table 12 Power supply blower status indicators Blower status Description indicator On
55. system binds controllers together as an operational pair and establishes preliminary data structures on the disk array Initialization also sets up the first disk group called the default disk group See I O module See ambient temperature A set of protocols used between components such as cables connectors and signal levels Just a Bunch of Disks A number of disks connected to one or more controllers Kilo A scientific notation denoting a multiplier of one thousand 1 000 Kilobyte A unit of measurement defining either storage or memory capacity 1 For storage a KB is a capacity of 1 000 103 bytes of data 2 For memory a KB is a capacity of 1 024 210 bytes of data Local area network A group of computers and associated devices that share a common communications line and typically share the resources of a single processor or server within a small geographic area A device that amplifies light waves and concentrates them in a narrow very intense beam An HSV Controller display defining the last reported fault condition See LTEA Liquid Crystal Display The indicator on a panel that is associated with an element The LCD is usually located on the front of an element Light Emitting Diode A semiconductor diode used in an electronic display that emits light when a voltage is applied to it A WWNeencoded sequence that is obtained from the license key fulfillment Website See indicator A connection between po
56. the data to the disk Write back caching improves response time since the write operation completes as soon as the data reaches the cache As soon as possible after caching the data the controller then writes the data to the disk drives A process when the host sends a write request to the controller and the controller places the data in the controller cache module As soon as possible the controller transfers the data to the physical disk drives World Wide Name A unique Fibre Channel identifier consisting of a 16 character hexadecimal number A WWN is required for each Fibre Channel communication port Index Symbols 5 1 VDC 52 A AC input missing 123 AC power distributing 77 frequency 52 specifications 114 voltage 52 AC power specifications 112 air flow affecting temperature 52 adjusting automatically 52 air quality environmental specifications 11 air quality operating specifications 116 alarm code cycles 57 alphanumeric display controlling 56 description 55 56 altitude shipping 111 116 shortterm storage 111 ambient temperature environmental specifications 111 shipping 111 shortterm storage 111 API versions 73 ASCII error codes definitions 141 asynchronous disk swap 20 audible alarm unmuting 59 disabling 59 enabling 58 muting 59 selecting display group 56 sound patterns 57 automatically correcting errors 54 B backplane NONCRITICAL conditions 135 135 135 NVRAM cond
57. the entire set of physical disks in the array or just a few of the disks See also disk group An HSV Controller OCP display that permits a user to view detailed information about a controller fault A channel used to connect storage devices to a host I O bus adapter or intelligent controller Controller pair device ports connected to the storage system s physical disk drive array through the Fibre Channel drive enclosure Also called a device side port See device ports Dual Inline Memory Module A small circuit board holding memory chips The write back cached data that has not been written to storage media even though the host operation processing the data has completed A carrier mounted storage device supporting random access to fixed size blocks of data A carrier that replaces a disk drive to control airflow within a drive enclosure whenever there is less than a full complement of storage devices A unit that holds storage system devices such as disk drives power supplies blowers I O modules transceivers or EMUs A significant operational occurrence involving a hardware or software component in the drive enclosure The drive enclosure EMU reports these events to the controller for processing A method by which a controller pair reserves drive capacity to take over the functionality of a failed or failing physical disk For each disk group the controllers reserve space in the physical disk pool equivalent to the selec
58. this drive transfer data This error remains active until the problem is corrected Complete the following procedure to correct this problem ON AOU RB WN Record all six characters of the condition report Remove and replace the drive in the enclosure Observe the drive status indicators to ensure the drive is operational Observe the EMU to ensure the error is corrected If removing and replacing the drive did not correct the problem replace the drive Observe the drive status indicators to ensure the drive is operational Observe the EMU to ensure the error is corrected If unable to correct the problem contact your authorized service representative 0 1 en 05 CRITICAL condition Loop b drive link rate incorrect The drive is capable of operating at the loop link rate but is running at a different rate For example the drive is operating at 1 Gbps and the loop is operating at 2 Gbps Only when the drive is operating at the Fibre Channel link rate established by the I O module can this drive transfer data This error remains active until the problem is corrected Complete the following procedure to correct this problem ON OU RB WDND Record all six characters of the condition report Remove and replace the drive in the enclosure Observe the drive status indicators to ensure the drive is operational Observe the EMU to ensure the error is corrected If removing and replacing the drive did not correct the pro
59. used between a controller pair and the hosts Specifically the protocol is Fibre Channel drive enclosure or SCSI on Fibre Channel SCSI is the higher command level protocol and Fibre Channel is the low level transmission protocol The controllers have full support for SCSI 2 additionally they support some elements of SCSI 3 The ANSI standard that defines the operation and function of Fibre Channel systems See SES The process whereby a controller presents a virtual disk only to the host computer which is authorized access A method of transmission in which each bit of information is sent sequentially on a single channel rather than simultaneously as in parallel transmission SCSI 3 Enclosures Services Those services that establish the mechanical environment electrical environment and external indicators and controls for the proper operation and maintenance of devices within an enclosure HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 155 small computer system interface Snapclone snapshot SSN storage carrier storage pool storage system Storage System Name switch TB TBps TC Termination Code termination event terminator topology transceiver uninitialized sys tem UNRECOVERABLE Condition 156 Glossary See SCSI A virtual disk that can be manipulated while the data is being copied Only an Active member of a virtual disk family can be snapcloned The Snapclo
60. 0 high current conditions 134 134 high temperature conditions 126 126 127 high voltage conditions 134 134 HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 161 host bus adapters 28 hot swap 20 HP technical support 14 HSV Controllers defined 20 22 initial setup 28 HSV controllers HSV101 111 22 HSV101 111 22 HSV 110 controller OCP shutting down the controller 74 shutdown 74 I O modules bidirectional 47 CRITICAL conditions 136 monitored functions 55 NONCRITICAL conditions 136 136 137 I O modules CRITICAL conditions 136 element numbering 136 IDX code display 140 indicators battery status 71 EMU displays 56 push buttons 57 72 INFORMATION conditions audible alarm 58 drive missing 121 EMU 129 131 INITIALIZE LCD 74 initializing the system defined 74 internal clock 128 L labels enclosure certification 110 product certification 109 laser device regulatory compliance notice 102 lasers radiation warning 102 last fault information 140 Last Termination Event Array See LTEA LCD default display 72 Li display group 56 Loop ID display group 56 loop switches defined 20 162 loop switches environmental specifications for 113 low temperature CRITICAL conditions 127 NONCRITICAL conditions 127 low voltage CRITICAL conditions 134 NONCRITICAL conditions 134 LTEA 141 LUN numbers 28 M Management Server 30 Management Server Command V
61. 00 Series Enterprise 42U Rack Shipping Dimensions aoa a a a a 115 9000 Series Enterprise 41U Rack Physical Dimensions o a a a a 115 9000 Series Enterprise 41U Rack Shipping Dimensions 2 115 10000 Series Enterprise 42U Rack Physical Dimensions 115 10000 Series Enterprise 42U Rack Shipping Dimensions 116 Environmental operating specifications o o a o 0 116 Environmental shipping or short term storage specifications 116 Enterprise Virtual Array AC power specifications 2 ee ee 117 Assigned element type codes 2 ee 120 Temperature sensor element numbering 2 ee ee 126 Voltage and current sensor locations 2 1 a 133 Controller event text description file 2 2 0 0 0 0 142 About this guide This user guide provides information about e Description of the HP StorageWorks Enterprise Virtual Array family and its components Starting your storage system e Operating your storage system e Regulations and specifications EMU generated error condition reports HSV fault management concepts Installing customer replaceable units Intended audience This book is intended for use by Enterprise Virtual Array customers involved in the installation operation and management of EVA3000 5000 storage systems and who are experienced with the following SANs and storage systems Networking
62. 000 or later monitor the Migration progress field Figure 36 e If you are running an earlier version of XCS or any version of VCS monitor the Requested usage field and the Actual usage field Both fields will display Ungrouped when the process is complete EY NOTE The ungrouping process may take up to several hours to complete The time depends on the capacity of the disk and the level of storage system activity 7 Click Remove to prepare the disk for removal The status indicators on the disk will begin flashing to help you locate the disk You can now remove the disk as described in Removing a disk HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 9 EY NOTE Certain hard disk failures result in a status of Drive unmated If you are running XCS 5 xxx or earlier and HP Command View EVA 5 x or earlier the Drive unmated status disables the Remove button In this situation you can remove the disk immediately from the enclosure The fault indicator will be on to help locate the failed disk Figure 34 Disk status indicators 1 Activity 2 Online 3 Fault Identification Mode World Wide Name 000 000C 5053 3F97 UID ee 2000 000c 5053 3f97 0000 0000 0000 0000 Figure 35 Checking Node World Wide Name Condilion State Operatianal AD Operation in state progress Migration state Ungrauping Migration OX 100 progress 67 progress 1 Figure 36 Monitoring ungroup p
63. 0C For example a 3U unit is 5 25inches 133 35 mm high and a 4U unit is 7 Oinches 177 79 mm high A cache method used to decrease subsystem response times to a read request by allowing the controller to satisfy the request from the cache memory rather than from the disk drives Reading data from cache memory is faster than reading data from a disk The read cache is specified as either On or Off for each virtual disk The default state is on read ahead caching reconstruction redundancy redundant power configuration reporting group room temperature SCSI SCSI 3 SCSI 3 Enclosure Services selective presenta tion serial transmission SES A cache management method used to decrease the subsystem response time to a read request by allowing the controller to satisfy the request from the cache memory rather than from the disk drives The process of regenerating the contents of a failed member data The reconstruction process writes the data to a spare set disk and incorporates the spare set disk into the mirrorset striped mirrorset or RAID set from which the failed member came 1 Element Redundancy The degree to which logical or physical elements are protected by having another element that can take over in case of failure For example each loop of a device side loop pair normally works independently but can take over for the other in case of failure 2 Data Redundancy The level to which user data is prot
64. 3 Use HP Command View EVA to view the voltage and current error thresholds for both 5 VDC and 12 VDC power supplies 1 2 en 01 NONCRITICAL condition High voltage This condition report indicates that an element voltage is approaching but has not reached the high voltage CRITICAL threshold Continued operation under these conditions may result in a CRITICAL condition This condition report remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your HP authorized service representative 1 2 en 02 CRITICAL condition High voltage This condition report indicates that an element voltage has reached the high voltage CRITICAL threshold This report remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your HP authorized service representative 1 2 en 03 NONCRITICAL condition Low voltage This condition report indicates that an element voltage is approaching but has not reached the low voltage CRITICAL threshold Continued operation under these conditions may result in a CRITICAL condition This condition report remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your HP authorized service representative 1 2 en 04 CRITICAL condition Low voltage This condition report indicates that an e
65. APHOSIO toniko ypageio THY Tonik UNNpecia SidVEoNs oikiakwyv anoppipp rwv r TO kaT oTn a nou ayop oarte To Npol v Hungarian notice K sz l kek mag nh ztart sban t rt n selejtez se az Eur pai Uni ter let n mu A k sz l ken illetve a k sz l k csomagol s n l that azonos szimb lum annak jelz s re szolg l hogy a k sz l k a selejtez s sor n az egy b h ztart si hullad kt l elt r m don kezelend A v s rl a hullad kk v lt k sz l ket k teles a kijel lt gy jt helyre sz ll tani az elektromos s elektronikai k sz l kek jrahasznos t sa c lj b l A hullad kk v lt k sz l kek selejtez skori begy jt se s jrahasznos t sa hozz j rul a term szeti er forr sok meg rz s hez valamint biztos tja a selejtezett term kek k rnyezetre s emberi eg szs gre n zve biztons gos feldolgoz s t A begy jt s pontos hely r l b vebb t j koztat st a lakhelye szerint illet kes nkorm nyzatt l az illet kes szem teltakar t v llalatt l illetve a term ket el rus t helyen kaphat Italian notice Smaltimento delle apparecchiature da parte di privati nel territorio dell Unione Europea mu Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non pu essere smaltito insieme ai rifiuti domestici E responsabilit dell utente smaltire le apparecchiature consegnandole presso un punto di raccolta designato al riciclo e allo smalt
66. EMU alphanumeric display The format of a host condition report is F F en ec where FF is the host element type number en is the two character host element number e ec is the error code The host controller can display host controller defined error codes on the EMU alphanumeric display HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 137 138 EMU generated condition reports C Controller fault management This appendix describes how the controller displays events and termination event information Termination event information is displayed on the LCD HP Command View EVA enables you to view controller events This appendix also discusses how to identify and correct problems Once you create a storage system an error condition message has priority over other controller displays HP Command View EVA provides detailed descriptions of the storage system error conditions or faults The Fault Management displays provide similar information on the LCD but not in as much detail Whenever possible refer to HP Command View EVA for fault information Using HP Command View EVA HP Command View EVA provides detailed information about each event affecting system operation in either a Termination Event display or an Event display These displays are similar but not identical GUI termination event display A problem that generates the Termination Event display prevents the system from performing a specific func
67. Good status until the condition of the disk degrades enough to become a hard failure 5 Verify that the Requested usage and Actual usage fields display Ungrouped Figure 37 A CAUTION Both fields must display Ungrouped before you remove the disk If fields display Ungrouped continue with Step 7 If you must ungroup the disk continue with the following step ah Ef NOTE If the fields do not display Ungrouped after you attempt to ungroup the disk contact your HP authorized service representative for assistance 6 For an impending failure you must ungroup the disk before you remove it EY NOTE You should only ungroup one disk at a time Before you ungroup a disk verify that leveling is not in progress and that sufficient free space is available After you ungroup the disk verify the status of the disk group before continuing For more information about leveling and free space see the HP StorageWorks Enterprise Virtual Array best practices document a Click Ungroup b Click Ungroup in background A CAUTION When selecting Ungroup in background a dialog box is displayed indicating the Operation succeeded This indicates that the ungroup operation has been initiated You can monitor the progress of the ungroup on the Disk Drive Properties window c Click the Disk Drive tab and monitor the ungroup progress When the ungroup is complete continue with the next step e If you are running XCS 6
68. HP Storage Works 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx art num n ae 7026 Te Ifth edition October 2007 Legal and notice information Copyright 2003 2007 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Windows Windows NT and Windows XP are U S registered trademarks of Microsoft Corporation Java is a US trademark of Sun Microsystems Inc Contents About this guide Intended audience Related documentation Document conventions and symbols Rack stability 2s 4 4 2 6 Sie oad HP technical support 4 44 ee ee o Customer self repair 2 2 Product warranties Subscription service HP websites 2 2 2 2 0G Documentation feedback 1 Enterprise Virtual Array description Introduction to the Enterprise Virtual Array Features and enhancements Ease of management Data availability 2 Performance kee eR ee Scalability lt a ye 4 a Bes Operating system support Fault management and diagnostics EVA remote support tools
69. N The LUN address a user assigns to a virtual disk for a particular host will be the LUN at which that host will see the virtual disk The HP Command View EVA software that controls and monitors the Enterprise storage system The software can exist on more than one management server in a fabric Each installation is a management agent Significant occurrence to or within the management agent software or an initialized storage cell controlled or monitored by the management agent Megabit A term defining a data transfer rate See also Mbps Megabtye A term defining either A data transfer rate A measure of either storage or memory capacity of 1 048 576 220 bytes See also MBps Megabits per second A measure of bandwidth or data transfers occurring at a rate of 1 000 000 108 bits per second Megabytes per second A measure of bandwidth or data transfers occurring at a rate of 1 000 000 106 bytes per second See MTBF A notation denoting a multiplier of 1 million 1 000 000 Information that a controller pair writes on the disk array This information is used to control and monitor the array and is not readable by the host See um A process in which half of each controller s write cache mirrors the companion controller s write cache The total memory available for cached write data is reduced by half but the level of protection is greater The act of creating an exact copy or image of data Mean Time Betwee
70. O through 14 See Using the Enclosure Number Feature for detailed information Bay 1 Loop ID This display group has a single sublevel display that defines the enclosure bay 1 loop ID Valid loop IDs are in the range 00 through 7F Reporting Group This display group has two two digit displays that define the reporting group number in the range 0000 through 4095 Audible Alarm This display group provides control over the audible alarm or horn The sublevel displays are audible alarm enabled on or audible alarm disabled oF See Audible Alarm Operations for detailed information Firmware Revision This display group defines the EMU code firmware version Error Condition This display group reads Er when there is an error condition EY NOTE Any time you press and release the bottom push button the display will change to En Li rG Au or Er A flashing alphanumeric display indicates that you can edit an address state or view a condition report EMU push button status indicators The push button status indicators display error conditions and the state of the audible alarm e When an error condition exists the top push button status indicator is On e Fora single error condition the status indicator is On until the error condition is viewed e For multiple errors the status indicator is On until the last error condition is viewed The bottom push button indicator is On only when the alarm is muted or disab
71. Observe the EMU to ensure the error does not recur within the first minute If the error does recur contact your HP authorized service representative The EMU is inoperative and must be replaced as soon as possible 0 7 01 16 INFORMATION condition EMU internal ES data corrupted The EMU ESI data is corrupted This condition does not affect any other element and no action is required 0 7 01 17 UNRECOVERABLE condition Power shutdown failure The power supply did not respond to a controller EMU or power supply shut down command Shutting down the supply is required to prevent overheating Complete the following procedure to correct the problem 1 2 3 Record all six characters of the condition report Move the power cord bail lock 1 Figure 49 to the left Disconnect the AC power cord 2 from the supply CXO7490A Figure 49 Disconnecting AC power 0 7 01 18 UNRECOVERABLE condition EMU hardware failure The EMU has detected an internal hardware problem This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 2 3 4 Record all six characters of the condition report Reset the EMU Observe the EMU to ensure the error does not recur within the first minute If the error does recur contact your HP authorized service representative The EMU is inoperative and must be replaced as soon as possible HP StorageWorks 3000 5000 Enterprise
72. Uninitializing 75 uninitializing the system 75 universal disk drives 49 UNRECOVERABLE conditions blowers no blowers installed 125 audible alarm 58 backplane NVRAM 129 blowers failure 125 EMU load failure 130 communications interrupted 128 hardware failure 131 high temperature 127 power supplies missing 123 shutdown 129 missing 123 shutdown failure 131 shutdown 129 user interface 19 19 using the OCP 28 V VCS defined 20 features 20 VCS version 73 verifying operation 53 version information displaying 73 software 73 Controller 73 firmware 73 OCP 73 software 73 VCS 73 version information firmware 73 virtual RAID 17 See also vRAID virtualization 18 a sensors 133 Vraid 18 W warnings lasers radiation 102 websites customer self repair 15 HP HP Subscriber s Choice for Business 15 WEEE recycling notices 104 WWN labels 29 WWN backplane 135 WWN blank 135 HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 165
73. Virtual Array user guide VCS 4 xxx 13 0 7 01 19 UNRECOVERABLE condition EMU ESI driver failure The EMU has detected an internal hardware problem This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Reset the EMU 3 Observe the EMU to ensure the error does not recur within the first minute 4 If the error does recur contact your HP authorized service representative The EMU is inoperative and must be replaced as soon as possible Transceiver conditions The format of a transceiver condition report is O Fen ec where e O F is the transceiver element type number e en is the two character transceiver element number see Figure 50 e ec is the error code CXO7954A Figure 50 Transceiver element numbering 1 Transceiver O01 2 Transceiver 02 3 Transceiver 03 4 Transceiver 04 O F en 01 CRITICAL condition Transceiver incompatibility The transceivers on this link are not the same type or they are incompatible with the I O module This error prevents the controller from establishing a link with the enclosure disk drives and eliminates the enclosure dual loop capability This error remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your HP authorized service repr
74. WE LED ROBA Ke BUA PAV COMMS WRU RES ERE BERRA VCC oye TES 7 FABRE CT CORI ZERI CHEAT SOL e BELICE CORES IART LEY a II LT ASNSZL MERA DAR gt CIE LW RYU MVE LTF AY VCCIY Z BAY CWRU BAIL KOR TIER FSV COR AAA IRE BEB RS VCCI ORZ BOX TF AAPA CH OBER CHATS ER MERGE IC EBHVIEF TORA ANNIE MADRES DEJTERINDTIEMDO ES Harmonics conformance Japan Taiwanese notice SERA ip fe Pee eee TEA E Fe te COG pE gt AAA HE Piatt FAS fe HCH A oe ial ES ASAT Japanese power cord notice ICL ARS nk RSE BEN FE VY HAS ni Elia E 14 HHO Mh CIEE A Country specific certifications HP tests electronic products for compliance with country specific regulatory requirements as an individual item or as part of an assembly The product label see Figure 46 specifies the regulations with which the product complies EY NOTE Components without an individual product certification label are qualified as part of the next higher assembly for example enclosure rack or tower HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 109 This device complies with Part 15 of FCC rules Ca Product of U S from Components e User s Operation is subject to the following two conditions untri 1 This device may not cause harmful interference and of U S and Foreign Co oe Sell lt 2 This device ma accept any interfere
75. Wuntil the first character of the password is displayed Press P to accept this character and select the next character Repeat the process to enter the remaining password characters Press to enter the password and return to the default menu display The controller pair setup is complete Installing HP Command View EVA HP Command View EVA is installed on a management server Installation may be skipped if the latest version of HP Command View EVA is running Verify the latest version at the HP website hitp h18006 www 1 hp com storage software html See the HP StorageWorks Command View EVA installation guide for information on installing the software 30 Enterprise Virtual Array startup Installing optional EVA software licenses If you purchased optional EVA software it will be necessary to install the license Optional software available for the Enterprise Virtual Array includes HP Business Copy EVA and HP Continuous Access EVA Installation instructions are included with the license HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 31 32 Enterprise Virtual Array startup 3 Enterprise Virtual Array operation This chapter presents the tasks that you might need to perform during normal operation of the storage system Best practices For useful information on managing and configuring your storage system See the HP StorageWorks Enterprise Virtual Array configuration best practices white pape
76. X and param See TC Occurrences that cause the storage system to cease operation Interconnected elements that form the ends of the transmission lines in the enclosure address bus An interconnection scheme that allows multiple Fibre Channel ports to communicate Pointto point arbitrated loop and switched fabric are all Fibre Channel topologies The device that converts electrical signals to optical signals at the point where the fiber cables connect to the FC elements such as hubs controllers or adapters A state in which the storage system is not ready for use See also initialization A drive enclosure EMU condition report that occurs when one or more elements inside the enclosure have failed and have disabled the enclosure The enclosure unwritten cached data UPS Vdisk virtual disk virtual disk copy virtual disk family virtual disk snap shot VraidO Vraid 1 Vraid5 World Wide Name may be incapable of recovering or bypassing the failure and will require repairs to correct the condition This is the highest level condition and has precedence over all other errors and requires immediate corrective action Also called unflushed data See also dirty data Uninterruptible Power Supply A battery operated power supply guaranteed to provide power to an electrical device in the event of an unexpected interruption to the primary power supply Uninterruptible power supplies are usually rated by the amo
77. a OS HE OS 102 Compliance with CDRH regulations ksa a A ewe Se 103 Certification and classification information 2 o a ee 103 Canadien notice avis Canadien a a a a 103 Class A equipment a a BG A A A RA A 103 Class B equipment a E a et ee A e eb e de a DEE a 103 European union notice o 103 Notice for France poy a wh Ge eB Gah eM de Ee We we Sh He He ee 104 WEEE Recycling Notices x 2 oS Ae a ee eA Pe ee Rey 104 English notice Segre oe ics ee AI 104 Ditch DONES oa Hh i Re a BR kw Bh RO Ak RO eR 104 Czechoslovakian notice 2 0 e 104 Estonian notice te cdt a A A A Oe 105 Finnish AAA 105 Frenchi notices 2 a icc ok e teem Ane A A A ee Be as 105 German notice s s sos ON He SO e eS E PS FES ES GBs 105 Greek notices gt E oa Bc RS A A Oe a Oe 106 Hungarian notice 2 a 106 italian notice s cer Ma tio we sea hh as moan A gm dp he E aS OR HR Ge 106 latvian notice gt sara Sf ae ee oo eS we a Se OS PSS Sw OR OU 106 Lithuanian notice sk kk ek a a we a 107 Polish notice aae moe eae Bete he ih we ge ek Goede dene ee ek ee ne a 107 Portuguese notice 2 2 1 a 107 aa xk s ate eck a Re EE ORR ee Oe 107 Slovenian notice ea sw ea ee RR OR A er a 108 q A hae RR a Bk BR hh ek de Ghd se a es 108 Swedish MO ES e sos gy a oe Se A e a 108 Germany noise declaration 2 A E Re e dE RR A 108 Japanese notice 109 Harmonics conformance Japan 4 6 4 ra RR 109 Taiwanese
78. acity expansion instantaneous replication and simplified storage administration The Enterprise Virtual Array EVA is available in multiple configurations each optimized for general purpose commercial environments and high performance technical computing environments The solutions include support for multivendor operating system platforms and stringent data center availability enhancements such as multipathing and clustering This guide includes information for two Enterprise Virtual Array products EVA5000 and EVA3000 EVA5000 available in multiple configurations ranging from the single rack 2C2D configuration to the multi rack 2C 18D The EVA5000 includes two HSV110 controllers and four FC loop switches EVA3000 available in configurations ranging from the 2C2D configuration to the 2C4D configuration The EVA3000 includes two HSV100 controllers and no loop switches Multiple EVA3000s can be installed in a single rack Seer the HP StorageWorks Enterprise Virtual Array 3000 5000 hardware configuration guide for more information about configurations See Related documentation on page 13 for links to this document Features and enhancements The Enterprise Virtual Array provides many features and enhancements which are detailed in the sections that follow Ease of management Easy to use storage management tools Software tools that allow you to manage larger SAN configurations with more servers and more storage solutions
79. acters of the condition report then contact your HP authorized service representative 0 3 en 05 NONCRITICAL condition Blower missing A blower has been removed or is improperly installed Even though the blower flaps close to maintain the proper air flow the reduced cooling capability can cause overheating causing an element to fail This condition report remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your HP authorized service representative 0 3 en 06 UNRECOVERABLE condition No blowers installed EY NOTE IMPORTANT When this condition exists there will be two error messages The first message will be 0 3 en 05 and will identify the first blower The second message will be 0 3 en 06 and will identify the second blower The EMU cannot detect any installed blowers Shutdown is imminent The EMU will shut down the enclosure in seven minutes unless you correct the problem This condition report remains active until you correct the problem or the EMU shuts down the power supplies whichever occurs first Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Use the controller shutdown procedure to shut down the controllers 3 Contact your authorized service representative A CAUTION An automatic shutdown and possible data corruption may result if the blower is removed b
80. age System error condition information A storage industry dimensional standard for 3 5inch 89 mm and 5 25inch 133 mm high storage devices Device heights are specified as low profile linch or 25 4 mm half height 1 6inch or 41 mm and full height 5 25inch or 133 mm Field Programmable Gate Array A programmable device with an internal array of logic blocks surrounded by a ring of programmable I O blocks connected together through a programmable interconnect The number of cycles that occur in one second expressed in Hertz Hz Thus 1 Hz is equivalent to one cycle per second Field Replaceable Unit A hardware element that can be replaced in the field This type of replacement can require special training tools or techniques Therefore FRU procedures are usually performed only by an Authorized Service Representative HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 149 Gb GB Gbps GBps Giga G gigabaud gigabit gigabit per second graphical user interface GUI HBA host Host Bus Adapter host computer host link indicator host ports host side ports hot pluggable hub 150 Glossary Gigabit A measurement of the rate at which the transfer of bits of data occurs Sometimes referred to as Gbps Nominally a Gb is a transfer rate of 1 000 000 000 109 bits per second For Fibre Channel transceivers or FC loops the Gb transfer rates are 1 Gb is a transmission ra
81. al installation see Setting Up a Controller Pair Using the OCP Power supply blower assembly Two power supply blower assemblies provide the necessary operating voltages and cooling to all controller enclosure components If one power supply blower assembly fails the remaining is capable of operating the enclosure Each power supply blower includes an amber status indicator which will be on if either of the fallowing conditions occur The blower is operating at a slow speed or has failed and requires replacement The power supply has failed and requires replacement 76 Enterprise Virtual Array hardware components Cache battery Two cache batteries provide backup power to maintain the contents of the controller cache when AC power is lost and the storage system has not been shutdown properly When fully charged the batteries can sustain the cache contents for to 96 hours The batteries are located behind the OCP Each battery includes an amber status indicator which will be on if the battery fails If the status indicator is on the battery should be replaced as soon as possible HSV controller cabling All data cables and power cables attach to the rear of the controller Adjacent to each data connector is a two colored link status indicator Table 23 identifies the status conditions presented by these indicators EY NOTE These indicators do not indicate whether there is communication on the link only whether the link can t
82. alid fibre channel character 2 7 ee ee 133 Voltage sensor and current sensor conditions 2 a 133 1 2 en 01 NONCRITICAL condition High voltage 2 2 ee o 134 1 2 en 02 CRITICAL condition High voltage 4 4 6 ep aa ee ok Oe Oe ee 134 1 2 en 03 NONCRITICAL condition Low voltage 2 2 ee 134 1 2 en 04 CRITICAL condition Low voltage 2 a a 0 o 134 1 3 en 01 NONCRITICAL condition High current 2 2 ee 134 1 3 en 02 CRITICAL condition High current oy o de ee a a es 134 Backplane cOn s a aoe hoa alt asta cee Se bg Se ee at Ge he ee 135 8 2 01 10 NONCRITICAL condition Backplane NVRAM read 2 ee 135 8 2 01 11 NONCRITICAL condition Backplane NVRAM write failure 2 ee 135 8 2 01 12 NONCRITICAL condition Backplane NVRAM read failure 2 2 135 8 2 01 13 NONCRITICAL condition Backplane WWN is blank 2 2 2 2 2 135 I O Module conditions soa a roa a ee 135 8 7 en 01 CRITICAL condition I O module unsupported ooa a a a 136 8 7 en 02 CRITICAL condition O module communication 008 136 8 7 en 10 NONCRITICAL condition I O module NVRAM read 2 136 8 7 en 11 NONCRITICAL condition I O module NVRAM write 008 136 8 7 en 12 NONCRITICAL condition I O Module NVRAM read failure 2 2 137 8 7 en 13 NONCRITICAL condition I O module removed 004 137 FIOSPEONGINONSE asar Ack wg cat eee acetal Baa
83. all a new transceiver or Reconfigure the system by switching from a loop topology to one with Vixel switches then the transceiver is not necessary 2 Clear the error by resetting the EMU or by removing and then re installing the I O module O F en 05 CRITICAL condition Invalid fibre channel character This symptom can occur under the following conditions The incoming data stream is corrupted A cable is not completely connected e The signal is degraded This error prevents the controller from transferring data on a loop and eliminates the enclosure dual loop capability This error remains active until the problem is fixed To correct this problem record all six characters of the condition report then contact your HP authorized service representative Voltage sensor and current sensor conditions The format of these sensor condition reports is 1 2 en ec for a voltage sensor and 1 3 en ec for a current sensor where e 1 2 is the voltage sensor element type e 1 3 is the current sensor element type number e en is the sensor element number e ec is the error code Table 51 lists the location of the power supply voltage and current sensors Table 51 Voltage and current sensor locations Sensor Sensor Element Location 01 Power Supply 1 5 VDC 02 Power Supply 1 12 VDC 03 Power Supply 2 5 VDC 04 Power Supply 2 12 VDC HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 13
84. ame of the first configuration file for example FILE c EVAConfig LargeEVA_SteplA txt 3 Repeat the preceding step for each configuration file Adding disk drives to the storage system As your storage requirements grow you may be adding disk drives to your storage system Adding new disk drives is the easiest way to increase the storage capacity of the storage system Disk drives can be added online without impacting storage system operation A CAUTION When adding disks to an expansion cabinet on an EVA5000 do not install a disk in bays 12 13 or 14 in enclosures 17 20 or 24 These bays in enclosures 17 20 and 24 do not receive a hard assigned AL PA Installing a disk in any of these slots may impact the operation of the storage system Guidelines for adding disk drives When adding new disk drives to the storage system you should ensure that the disk drives are installed in the correct positions to maintain availability The disk drives should be distributed across the disk enclosures to protect against the failure of a single disk enclosure Use the following guidelines when adding disk drives to your storage system e Install high performance and FATA disk drives in separate groups These different drive types must be in separate disk groups You may also want to consider separating different drive capacities and spindle speeds into different groups HP StorageWorks 3000 5000 Enterprise Virtual Array user gui
85. amp to increment to a specific error Press B gt to observe data about the selected error Interpreting fault management information Each version of HP Command View EVA includes an ASCII text file that defines all the codes that the authorized service representative can view either on the GUI or on the OCP E IMPORTANT This information is for the exclusive use of the authorized service representative The file name identifies the file type and the revision date For example the file name hsv 110_event_w010605_t100 txt provides the following information hsv110_ The EVA controller model number e event_ The type of information in the file e w010605_ the base level build string the file creation date e 01 creation year e 06 creation month e 05 creation date e t100 the NSC software version number string Table 52 describes types of information available in this file HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 141 Table 52 Controller event text description file Information type Description Event Code This hexadecimal code identifies the reported event type Termination Code TC The hexadecimal code specifies the condition that generated the termination code It might also define either a system or user initiated corrective action Coupled Crash Control Codes This single digit decimal character defines the requirement for the other controller to
86. ance with FCC Rules and Regulations Laser device All Hewlett Packard systems equipped with a laser device comply with safety standards including International Electrotechnical Commission IEC 825 With Specie regard to the laser the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product The product does not emit hazardous light the beam is totally enclosed during all modes of customer operation and maintenance Laser safety warnings Heed the following warning 102 Regulatory notices and specifications A WARNING WARNING To reduce the risk of exposure to hazardous radiation e Do not try to open the laser device enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein e Allow only HP authorized service technicians to repair the laser device Compliance with CDRH regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Certification and classification information This product contains a laser internal to the Optical Link Module OLM for connection to the Fibre communications port In t
87. and View EVA 62 Enterprise Virtual Array hardware components EY NOTE An error always generates a condition report Not all condition reports are generated by errors Error condition categories Each error condition is assigned to a category based on its impact on disk enclosure operation The following four error categories are used Unrecoverable the most severe error condition it occurs when one or more enclosure components have failed and have disabled some enclosure functions The enclosure may be incapable of correcting or bypassing the failure and requires repairs to correct the error EY NOTE To maintain data integrity corrective action should be implemented immediately for an UNRECOVERABLE condition e Critical occurs when one or more enclosure components have failed or are operating outside of their specifications The failures impact the normal operation of some components in the enclosure Other components within the enclosure may be able to continue normal operations Prompt corrective action should be taken to prevent system degradation Noncritical occurs when one or more components inside the enclosure have failed or are operating outside of their specifications The failure of these components does not impact continued normal operation of the enclosure All components in the enclosure continue to operate according to their specifications The ability of the components to operate correctly may
88. are non OFC compatible Network Storage Controller The HSV Controllers used by the Enterprise storage system Nonvolatile Random Access Memory Memory whose contents are not lost when a system is turned Off or if there is a power failure This is achieved through the use of UPS batteries or implementation technology such as flash memory NVRAM is commonly used to store important configuration parameters A percentage of the total disk group capacity in blocks When the number of blocks in the disk group that contain user data reaches this level an event code is generated The alarm level is specified by the user Operator Control Panel The element that displays the controller s status using indicators and an LCD Information selection and data entry is controlled by the OCP push buttons An online drive is a normal high perfomance drive while a near online drive is a lower performance drive See OCP A centralized appliance based monitoring and management interface that supports multiple applications operating systems hardware platforms storage systems tape libraries and SAN related interconnect devices It is included and resides on the SANWorks Management Server a single aggregation point for data management That portion of the HSV controller termination code display that defines e The 2 character parameter identifier that is a decimal number in the O through 30 range e The 8 character parameter code that is a he
89. aroja ja varmistamaan ett laite kierr tet n tavalla joka est terveyshaitat ja suojelee luontoa Lis tietoja paikoista joihin h vitett v t laitteet voi toimittaa kierr tett v ksi saa ottamalla yhteytt j tehuoltoon tai liikkeeseen josta tuote on ostettu French notice Elimination des appareils mis au rebut par les m nages dans l Union europ enne CO E Le symbole appos sur ce produit ou sur son emballage indique que ce produit ne doit pas tre jet avec les d chets m nagers ordinaires Il est de votre responsabilit de mettre au rebut vos appareils en les d posant dans les centres de collecte publique d sign s pour le recyclage des quipements lectriques et lectroniques La collecte et le recyclage de vos appareils mis au rebut ind pendamment du reste des d chets contribue a la pr servation des ressources naturelles et garantit que ces appareils seront recycl s dans le respect de la sant humaine et de l environnement Pour obtenir plus d informations sur les centres de collecte et de recyclage des appareils mis au rebut veuillez contacter les autorit s locales de votre r gion les services de collecte des ordures m nag res ou le magasin dans lequel vous avez achet ce produit German notice Entsorgung von Altger ten aus privaten Haushalten in der EU HEEE Das Symbol auf dem Produkt oder seiner Verpackung weist darauf hin dass das Produkt nicht ber den normalen Hausm ll entsorgt werd
90. ative humidity 10 to 80 noncondensing Altitude 15 240 m 50 000 fi Power specifications The input voltage to the drive enclosure power supplies is a function of the country specific input voltage to Enterprise storage system rack power distribution units PDUs Enterprise storage system AC input line voltages defines the AC input power available to the drive enclosure power supplies A CAUTION The AC power distribution within a rack ensures a balanced to each PDA and reduces the possibility of an overload condition Changing the cabling to or from a PDM could cause an overload condition Table 31 Enterprise storage system AC input line voltages Specification Minimal Nominal Maximum 60 Hz service AC Line Voltage 57 Hz 60 Hz 63 Hz AC Line Voltage Japan 180 VAC 202 VAC 220 VAC AC Line Voltage North America 180 VAC 208 VAC 220 VAC AC Line Voltage Europe 208 VAC 240 VAC 254 VAC 50 Hz service AC Line Frequency 47 Hz 50 Hz 53 Hz AC Line Voltage Japan 180 VAC 202 VAC 220 VAC AC Line Voltage North America 190 VAC 220 VAC 235 VAC AC Line Voltage North America 200 VAC 230 VAC 244 VAC AC Line Voltage Europe 208 VAC 240 VAC 254 VAC Table 32 defines the AC input current and wattage to the drive enclosure power supplies HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx mM Table 32 AC input current and wattage Nominal Maximum Input voltage Watt
91. b sklepem w kt rym zakupiono produkt Portuguese notice Descarte de Lixo El trico na Comunidade Europ ia O mu Este s mbolo encontrado no produto ou na embalagem indica que o produto n o deve ser descartado no lixo dom stico comum E responsabilidade do cliente descartar o material usado lixo el trico encaminhando o para um ponto de coleta para reciclagem A coleta e a reciclagem seletivas desse tipo de lixo ajudar o a conservar as reservas naturais sendo assim a reciclagem ser feita de uma forma segura protegendo o ambiente e a sa de das pessoas Para obter mais informa es sobre locais que reciclam esse tipo de material entre em contato com o escrit rio da HP em sua cidade com o servico de coleta de lixo ou com a loja em que o produto foi adquirido Slovakian notice Likvid cia vyradenych zariaden v dom cnostiach v Eur pskej nii HE Symbol na v robku alebo jeho balen ozna uje Ze dany v robok sa nesmie likvidova s domov m odpadom Povinnos ou spotrebitela je odovzda vyraden zariadenie v zbernom mieste ktor je ur en na recykl ciu vyraden ch elektrick ch a elektronick ch zariaden Separovan zber a recykl cia vyraden ch zariaden prispieva k ochrane pr rodn ch zdrojov a zabezpe uje e recykl cia sa vykon va sp sobom chr niacim udsk zdravie a ivotn prostredie Inform cie o zbern ch miestach na recykl ciu vyraden ch zariaden v m poskytne miestne zastupite stvo
92. be rought online there Otherwise the units are brought online to Controller B All LUNs are brought online to the surviving controller All LUNs remain on the surviving controller There is no failback except if a host moves the LUN using SCSI commands Setting Point in time Behavior Path A Failover Failback At initial presentation The units are brought online to Controller A On dual boot or controller resynch If cache data for a LUN exists on a pe controller the unit will be rought online there Otherwise the units are brought online to Controller A On controller failover All LUNs are brought online to the surviving controller On controller failback All LUNs remain on the surviving controller After controller restoration the units that are online to Controller B and set to Path A are brought online to Controller A This is a one time occurrence If the host then moves the LUN using SCSI commands the LUN will remain where moved Path B Failover Failback At initial presentation The units are brought online to Controller B On dual boot or controller resynch If cache data for a LUN exists on a eo controller the unit will be rought online there Otherwise the units are brought online to Controller B On controller failover All LUNs are brought online to the surviving controller On controller failback All LUNs remain on the surviv
93. bient temperature is correct and the problem persists contact your authorized service representative 0 4 en 05 UNRECOVERABLE condition High temperature This condition report indicates that the EMU has evaluated the temperature of the three temperature groups EMU disk drives and power supplies and determined that the average temperature of two of the three groups exceeds the critical level use HP Command View EVA to view the temperature thresholds Under these conditions the EMU starts a timer that will automatically shut down the enclosure in seven minutes unless you correct the problem Enclosure shutdown is imminent A CAUTION An automatic shutdown and possible data corruption may result if the procedure below is not performed immediately Complete the following procedure to correct this problem 1 Ensure that all disk drives I O modules and power supply elements are fully seated 2 Ensure that all blowers are operating properly 3 Verify that the ambient temperature range is 10 C to 35 C 50 F to 95 F Adjust as necessary HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 127 4 Ifsteps 1 2 or 3 did not reveal a problem use HP Command View EVA to request the HSV210 controller to shut down the drive enclosure Completing this action will halt the drive enclosure data transfers 5 Contact your authorized service representative and request assistance EMU conditions The
94. blem replace the drive Observe the drive status indicators to ensure the drive is operational Observe the EMU to ensure the error is corrected If unable to correct the problem contact your authorized service representative Power supply conditions The format of a power supply condition report is 0 2 en ec where 0 2 is the power supply element type number en is the two character power supply element number ec is the error code Figure 47 shows the location of power supply 1 and power supply 2 122 EMU generated condition reports CXO7952A Figure 47 Power supply element numbering The following sections define the power supply condition reports 0 2 en 01 NONCRITICAL Condition Power supply AC input missing The loss of the AC input to a power supply makes the remaining power supply a single point of failure This condition report remains active until AC power is applied to the power supply Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Ensure that there is AC power to the rack PDU and from the PDU to the PDMs and that the PDU and PDM circuit breakers are not reset If there is no AC power to the PDU contact building facilities management Verify that the power supply AC power cord is properly connected 3 If AC is present and the rack power distribution circuitry is functioning properly the power supply
95. cal or horizontal restrictions exist that would prevent rack movement without damaging the rack Make sure that all four leveler feet are in the fully raised position This process will ensure that the casters support the rack weight and the feet do no impede movement Each rack requires an area 600 mm 23 62 in wide and 1000 mm 39 37 in deep see Figure 28 Le 4 d O gt Pa a 15 y y O Y I gann Y Y CXO8238A Figure 28 Single rack configuration floor space requirements 1 Front door 2 Rear door 3 Rack width 600 mm 4 Service area width 813 mm 5 Rear service area depth 300 mm 6 Rack depth 1000 mm 7 Front service area depth 406 mm 8 Total rack depth 1706 mm If the feet are not fully raised complete the following procedure 1 Raise one foot by turning the leveler foot hex nut counterclockwise until the weight of the rack is fully on the caster see Figure 29 2 Repeat Step 1 for the other feet 82 Enterprise Virtual Array hardware components 3 To 1 2 O CXO7589A Figure 29 Raising a leveler foot 1 Hex nut 2 Leveler foot Carefully move the rack to the installation area and position it to provide the necessary service areas see Figure 28 stabilize the rack when it is in the final installation location Use a wrench to lower the foot by turning the leveler foot hex nut clockwise until the caster does not touch the floor R
96. ceptacle 240 VAC Voltage Range Power Receptacle 60 Hz Service Japan 180 220 VAC 57 63Hz 32 A Single Phase 3 wire 2 pole IEC 309 North America 180 220 VAC 57 63Hz 32 A Single Phase 3 wire 2 pole NEMA L6 30 Europe 208 254 VAC 57 63 Hz 32 A Single Phase 3 wire 2 pole IEC 309 50 Hz Service 202 VAC Voltage Range Power Receptacle Japan 180 220 VAC 47 63Hz 32 A Single Phase 3 wire 2 pole IEC 309 220 VAC Voltage Range Power Receptacle North America 190 235 VAC 47 63Hz 32 A Single Phase 3 wire 2 pole NEMA L6 30 230 VAC Voltage Range Power Receptacle North America 200 244 VAC 47 63Hz 32 A Single Phase 3 wire 2 pole NEMA L6 30 240 VAC Voltage Range Power Receptacle Europe 208 254 VAC 57 63 Hz 32 A Single Phase 3 wire 2 pole IEC 309 The power consumption of an Enterprise Virtual Array is 3 724 W HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 117 118 Regulatory notices and specifications B EMU generated condition reports This section provides a description of the EMU generated condition reports that contain the following information e Element type ef a hexadecimal number in the range 07 through FF Element number en a decimal number in the range 00 through 99 that defines a specific problem e Error code ec a decimal number in the range 00 through 99 e The recommended corrective action EY NOTE The con
97. character at a time If you select an incorrect character you can use either or Y to select the correct character Accepts the current character and selects the next character If you accept an incorrect character you can move through all 16 characters one character at a time until you display the incorrect character You can then change the character Selects a WWN or checksum character by scrolling down through the character list one character at a time If you select an incorrect character you can use either or Y to the select correct character Accepts all the WWN or checksum characters 28 Enterprise Virtual Array startup Entering the WWN Fibre Channel protocol requires that each controller pair have a unique WWN This 16 character alphanumeric name identifies the controller pair on the storage system Two WWN labels attached to the rack identify the storage system WWN and checksum See Figure 4 ES NOTE e The WWN is unique to a controller pair and cannot be used for any other controller pair or device anywhere on the network This is the only WWN applicable to any controller installed in a specific physical location even a replacement controller Once a WWN is assigned to a controller you cannot change the WWN while the controller is part of the same storage system CXO7601C Figure 4 Location of the World Wide Name labels Complete the following p
98. closure air intake or room temperature is especially critical Table 46 Environmental operating specifications Ambient temperature 10 C to 35 C 50 F to 95 F with an average rate of change of 1 C hour maximum and a step change of 3 C or less Maintaining the optimum ambient temperature within the specitied range ensures that the internal operating temperatures support the drive manufacturer s MTBF specifications Relative humidity 40 to 60 noncondensing with a step change of 10 or less noncondensing Air quality Not to exceed a maximum of 500 000 particles 0 5 micron or larger per cubic foot of air Heat dissipation 12 708 BTUs per hour When shipping or placing this product in short term storage HP recommends maintaining the environmental conditions listed in Table 47 Table 47 Environmental shipping or short term storage specifications Ambient temperature 40 C to 66 C 40 F to 151 F Relative humidity 10 to 80 noncondensing Altitude below 15 240 m 50 000 ft Power specifications Table 48 defines the AC power specifications for the Enterprise Virtual Array PDUs PDMs drive enclosure power supplies and controller enclosure power supplies 116 Regulatory notices and specifications Table 48 Enterprise Virtual Array AC power specifications Nominal input voltage Specifications 202 VAC Voltage Range Power Receptacle 208 VAC Voltage Range Power Re
99. cooling 52 DC outputs 52 missing 123 123 NONCRITICAL conditions 123 not installed 123 overload 52 protection 52 status indicators 52 thermal protection 52 UNRECOVERABLE conditions 129 131 power supplies monitored functions 55 power supply redundancy 21 power supply blower assembly 76 Power On Self Test See POST powering off the system defined 74 prerequisites 13 product certification 109 protecting power supplies 52 protecting fiber optic connectors cleaning supplies 44 dust covers 44 how to clean 44 push buttons indicators 72 definition 72 EMU 57 navigating with 72 push buttons icons 76 R rack defined 22 environmental specifications 116 physical layout 21 power specifications 116 rack configurations 77 regulatory compliance notices cables 102 Class A 101 Class B 102 European Union 103 Japan 109 laser devices 102 modifications 102 Taiwan 109 WEEE recycling notices 104 regulatory notices 101 relative 111 relative humidity drive enclosure 111 operating 116 shipping 116 short term storage 116 short term storage 111 resetting EMU 128 RESTART LCD 74 restarting the system 74 75 restarting the system defined 74 rH displays 66 rL displays 66 room temperature See ambient temperature S sensing power supply temperature 52 SES compliance 53 setting password 30 HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 163
100. d Port Config Last Fault Restart Change Password UUID Unique Half Detail View Power Off Clear Password Controller Versions System Uninitialize Current Password Debug Flags Unbypass Loops Print Flags Displaying system information EY NOTE The purpose of this information is to assist the HP authorized service representative when servicing your system The system information displays show the system configuration including the VCS version the OCP firmware and application programming interface API versions and the enclosure address bus programmable integrated circuit PIC configuration You can only view not change this information Displaying versions system information When you press W the active display is Versions From the Versions display you can determine the OCP firmware version e Controller version e VCS version EY NOTE The terms PPC Sprite Glue SDC CBIC and Atlantis are for development purposes and have no significance for normal operation EY NOTE When viewing the software or firmware version information pressing 4 displays the Versions Menu tree To display System Information HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 73 1 The default display alternates between the Storage System Name display and the World Wide Name display Press any push button to display the Storage System Menu Tree 2 Press W u
101. d breaking the fiber within the cable Do not kink the cable Do not use a cable bend radius of less than 30 mm 1 18 in To avoid deforming or possibly breaking the fiber within the cable do not place heavy objects on the cable To avoid contaminating the optical connectors Do not touch the connectors Never leave the connectors exposed to the air e Install a dust cover on each transceiver and fiber cable connector when they are disconnected If an open connector is exposed to dust or there is any doubt about the cleanliness of the connector clean the connector as described in Handling fiber optic cables CXO7972A Figure 13 Fibre Optic Fibre Channel cable Copper Fibre Channel cables The Enterprise Virtual Array Fibre Channel 10000 Series implementation uses copper Fibre Channel cables to connect the drive enclosures to each other or to the loop switches and to the HSV controllers The cables are available in O 6 meter and 2 0 meter lengths Copper cables provide performance comparable to fiber optic cables Copper cable connectors differ from fiber optic small form factor connectors see Figure 14 8164A ST Figure 14 Copper Fibre Channel cable Fibre Channel disk drives The Fibre Channel disk drives are hot pluggable and include the following features Dual ported 2 Gbps Fibre Channel drive enclosure interface that allows up to 120 disk drives to be supported per Fibre Channel drive enclosure pair
102. d on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding your product refer to http thenew hp com For questions regarding this FCC declaration contact e Hewlett Packard CompanyProduct Regulations Manager3000 Hanover St Palo Alto CA 94304 e Or call 1 650 857 1501 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compli
103. de VCS 4 xxx 39 e The disk drives should be distributed evenly across the disk enclosures The number of disks of a given type in each enclosure should not differ by more than one For example no enclosure should have seven disks until all the other enclosures have at least six A minimum of four disks are required to be populated in every disk enclosure Disk drives should be installed in vertical columns within the disk enclosures Add drives vertically in multiples of eight completely filling columns if possible Disk groups are more robust if filled with the same number of disk drives in each enclosure See Figure 6 for an example EY NOTE When adding multiple disk drives add a disk and wait for ts activity indicator 1 to stop flashing up to 90 seconds before installing the next disk see Figure 5 This procedure must be followed to avoid unexpected EVA system behavior Figure 5 Disk drive activity indicator Creating disk groups The new disks you add will typically be used to create new disk groups Although you cannot select which disks will be part of a disk group you can control this by building the disk groups sequentially Add the disk drives required for the first disk group and then create a disk group using these disk drives Now add the disk drives for the second disk group and then create that disk group This process gives you control over which disk drives are included in each disk gr
104. e contact your HP authorized service representative 0 7 01 05 UNRECOVERABLE condition Backplane NVRAM EY NOTE IMPORTANT Backplane NVRAM errors usually occur during manufacture At this time they are identified and corrected They rarely occur during normal operation When a backplane NVRAM is not programmed or cannot be read by the EMU there is no communication with the disk drives This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Reset the EMU 3 Observe the EMU to ensure the error is corrected 4 If resetting the EMU did not correct the problem contact your HP authorized service representative 0 7 01 10 NONCRITICAL condition NVRAM invalid read data The data read from the EMU NVRAM is invalid This error initiates an automatic recovery process This condition report remains active until the problem is corrected If the automatic recovery process does not correct the problem complete the following procedure 1 Record all six characters of the condition report 2 Reset the EMU 3 Observe the EMU to ensure the error is corrected 4 If resetting the enclosure did not correct the problem contact your HP authorized service representative 0 7 01 11 NONCRITICAL condition EMU NVRAM write failure The EMU cannot write data to the NVRAM This condition report remains active
105. e after you verify that the disk has the correct firmware version Installing a disk A CAUTION You should only replace one disk at a time After installing the new disk complete the remaining procedures in this document for this disk before you attempt to replace another disk 1 2 3 4 Push in the ejector button on the disk and pull the release lever down to the full open position Insert the disk into the enclosure as far as it will go 1 Close the release lever until it engages the ejector button and the disk seats in the backplane 2 Press in firmly on the disk to ensure it is seated properly Figure 39 Installing a disk Verifying proper operation After replacing the disk check the following to verify that the disk is operating normally EY NOTE It may take up to 10 minutes for the component to display good status e Check the disk status indicators Figure 34 e Activity indicator 1 should be on or flashing e Online indicator 2 should be on or flashing e Fault indicator 3 should be off Check the following using HP Command View EVA e Navigate back to the component and check the operational state It should be Ez e Ensure the disk is running the correct firmware Record the Model number and the Firmware version of the disk Figure 40 Check the firmware version against the supported disk firmware in the HP StorageWorks Enterprise Virtual Array release notes See the HP StorageWorks E
106. e at a time This allows yan to isolate the device that is responsible for the loop failure Contact your authorized service representative for further assistance This section describes the major feature and functions of the HSV110 and HSV100 controllers Each Enterprise Virtual Array includes a pair of controllers Figure 22 shows the HSV controller HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 69 Eno ARAS A fi Reel DP tr o aaae OOOO IA ET AMERO gt RI MM AS fs e ee Se ae A Y Rear CXO8040A Figure 22 HSV controller 1 Bezel 2 OCP 3 Host port FP1 4 Host port FP2 5 Mirror port 6 Device port 1B 7 Device port 2B HSV110 only 8 Device port 1A 9 Device port 2A HSV 110 only 10 AC input connectors High availability features Two interconnected controllers ensure that the failure of a controller component does not disable the system A single controller can fully support an entire system until the detective controller or controller component is repaired For EVA5000 configurations the complete data redundancy configuration includes two Loop A and two Loop B data paths For EVA3000 configurations data redundancy is accomplished with two Loop A data paths Each controller has two lead acid cache batteries that provide power to the cache memory When the
107. e condition report HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 123 2 Ensure that the blower on the power supply is functioning properly If not correct the blower condition and wait one minute 3 Contact your authorized service representative Blower conditions The format of a blower condition report is 0 3 en ec where e 0 3 is the blower element type number e en is the two character blower element number e ec is the error code As shown in Figure 48 blower 1 is in location 1 and blower 2 is in location 2 CXO7953A Figure 48 Blower element numbering A CAUTION A single blower operating at high speed can provide sufficient air flow to cool an enclosure and the elements for up to 100 hours However operating an enclosure at temperatures approaching an overheating threshold can damage elements and may reduce the MTBF of a specific element Immediate replacement of the defective blower is required The following sections define the power supply condition reports 0 3 en 01 NONCRITICAL condition Blower speed A blower is operating at a speed outside of the EMU specified range possibly because of a bearing problem This can affect enclosure cooling and cause an element to fail This condition report remains active until the problem is corrected This error does not normally require immediate correction However an error of th
108. e interference potential of the device as well as additional operating instructions for the user The rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC logo or FCC ID on the label After the class of the device is determined refer to the corresponding statement in the following sections FCC Class A certification This equipment generates uses and may emit radio frequency energy The equipment has been type tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules which are designed to provide reasonable protection against such radio frequency interference Operation of this equipment in a residential area may cause interference in which case the user at the user s own expense will be required to take whatever measures may be required to correct the interference Any modifications to this device unless approved by the manufacturer can void the user s authority to operate this equipment under Part 15 of the FCC rules EY NOTE Class A Additional information on the need to interconnect the device with shielded data cables or the need for special devices such as ferrite beads on cables is required if such means of interference suppression was used in the qualification test for the device This information will vary from device to device and needs to be obtained
109. e properly installed to maintain proper air flow 3 Ensure that nothing is obstructing the air flow at either the front of the enclosure or the rear of the blower 4 Ensure that both blowers are operating properly the indicators are on and neither blower is operating at high speed 5 Verify that the ambient temperature range is 10 C to 35 C 50 F to 95 F Correct the ambient conditions 6 Observe the EMU to ensure the error is corrected 7 If unable to correct the problem contact your authorized service representative 0 4 en 02 CRITICAL condition High temperature This condition report indicates that an element temperature is above the high temperature CRITICAL threshold Continued operation under these conditions may result in element failure and may reduce an element MTBF This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Ensure that all elements are properly installed to maintain proper air flow 3 Ensure that nothing is obstructing the air flow at either the front of the enclosure or the rear of the blower 4 Ensure that both blowers are operating properly the indicators are on and neither blower is operating at high speed 126 EMU generated condition reports 5 Verify that the ambient temperature range is 10 C to 35 C 50 F to 95 F Adjust as necessary
110. ected Redundancy is directly proportional to cost in terms of storage usage the greater the level of data protection the more storage space is required A capability of the Enterprise storage system racks and enclosures to allow continuous system operation by preventing single points of power failure e For a rack two AC power sources and two power conditioning units distribute primary and redundant AC power to enclosure power supplies e Fora controller or drive enclosure two power supplies ensure that the DC power is available even when there is a failure of one supply one AC source or one power conditioning unit Implementing the redundant power configuration provides protection against the loss or corruption of data An Enterprise Storage System controller pair and the associated disk drive enclosures The Enterprise Storage System controller assigns a unique decimal reporting group number to each EMU on its loops Each EMU collects disk drive environmental information from its own sub enclosure and broadcasts the data over the enclosure address bus to all members of the reporting group Information from enclosures in other reporting groups is ignored See ambient temperature 1 Small Computer System Interface An American National Standards Institute ANSI interface which defines the physical and electrical parameters of a parallel I O bus used to connect computers and a maximum of 16 bus elements 2 The communication protocol
111. ed for the enclosure to cool properly If a power supply fails leave it in place in the enclosure until a new power supply is available to install The enclosure could shut down due to overheating unless the power supply is replaced within seven minutes of removal of the failed failing power supply If cabling is obstructing access to the power supply blower carefully move the cables out of the way to avoid loosening any connections Parts can be damaged by electrostatic discharge Use proper anti static protection Refer to the documentation that shipped with your system for additional information Have a copy of the product User Guide available for reference You can download a copy of the User Guide from the product support page on the HP website Verifying component failure A CAUTION If HP Command View EVA does not present a status consistent with the power supply blower status indicator or if HP Command View or your system monitoring tool indicates multiple hardware failures contact HP support for assistance http www hp com support The power supply and blower are separately replaceable components Before replacing a power supply or blower use the following methods to verify the component tailure Analyze any failure messages you may have received from system monitoring System Event Analyzer Check status using HP Command View EVA 1 In the Navigation pane select Storage system gt Hardware gt Rack gt Dis
112. efore a replacement is available Temperature conditions The format of a temperature condition report is 0 4 en ec where e 0 4 is temperature sensor element type e en is the two character temperature sensor element e ec is the error code HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 125 Refer to Table 50 to determine the location of each temperature sensor Table 50 Temperature sensor element numbering Sensor location Sensor location Power Supply 1 Exhaust Drive Bay 7 Power Supply 2 Exhaust A Drive Bay 8 EMU Drive Bay 9 Drive Bay 1 Drive Bay 10 Drive Bay 2 f Drive Bay 11 Drive Bay 3 Drive Bay 12 Drive Bay 4 Drive Bay 13 Drive Bay 5 Drive Bay 14 Drive Bay 6 The following sections list the temperature condition reports and the default temperature thresholds Use HP Command View EVA to view the temperature sensor ranges for the disk drives EMU and power supplies 0 4 en 01 NONCRITICAL condition High temperature This condition report indicates that an element temperature is approaching but has not reached the high temperature CRITICAL threshold Continued operation under these conditions may result in a CRITICAL condition This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Ensure that all elements ar
113. el switch specifications Specification Description Weight Approximately 7 0 lbs Dimensions 8 50 x 1 57 x 16 00 inches W x H x D NOTE The switch with extender is 21 66 in depth Operating Temperature O C to 40 C for normal operation ambient air temperature Storage Temperature 40 C to 80 C noncondensing Power 50 or 60 Hz 100 250 VAC 0 6 0 4 A Controller specifications This section defines the physical power and environmental specifications of the controller enclosure Physical specifications Table 36 defines the dimensions of the controller Table 36 Controller enclosure physical specifications Specification Installed Shipping Height 62 mm 2 45 in 267 mm 10 5 in Width 502 mm 19 56 in 762 mm 30 in 444 mm 17 49 in 762 mm 30 in 10 4 kg 23 lb 12 7 kg 28 lb Power specifications Table 37 and Table 38 define the controller power supply input power requirements and output power specifications Table 37 Controller power supply AC power requirements AC Input Voltage Frequency Minimum Nominal Maximum Maximum Minimum 180 VAC 202 VAC 220 VAC 47 Hz 50 Hz 208 VAC 57 Hz 60 Hz 208 VAC 240 VAC 254 VAC HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 113 Table 38 Controller power supply output specifications Voltage Specification Minimum Nominal Maximum Output Voltage Steady state curre
114. en darf Benutzer sind verpflichtet die Altger te an einer R cknahmestelle f r Elektro und Elektronik Altgerate abzugeben Die getrennte Sammlung und ordnungsgem e Entsorgung lhrer Altger te tr gt zur Erhaltung der nat rlichen Ressourcen bei und garantiert eine Wiederverwertung die die Gesundheit des Menschen und die Umwelt sch tzt Informationen dazu wo Sie R cknahmestellen f r Ihre Altger te finden erhalten Sie bei Ihrer Stadtverwaltung den rtlichen M llentsorgungsbetrieben oder im Gesch ft in dem Sie das Ger t erworben haben HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 105 Greek notice Anoppiywn xpnorou egonAiopou ano ypnotes oz I nwTIKkA voikokupi ornv Eupuwnaikn Evwon EE TO cupBoko aut oto mpol v Tn ouokeuaoia TOU UNO EIKVUEL TI TO OUYKEKPIHEVO Mpol v Sev np ner va raTiBerar pa i pe ra Ma oikiak oag anoppipuara AvriBera eivai dik oag euBuvn va anoppiwete tov axpnoto sgondicu oag napadidovr g tov o kaBopiop vo onpeio GuUAAoyg yia THY avakukhwon axpnotou nAEKTpIKOU Kal NAEKTPOVIKOU egonkiopod H eywpiorh oudAoyr Kal avakUkAwO Tou aypnortou eson lopou oag Kata Tny andppiwn Ba ouLBaAE otn raTApnon Twv puoikwv n pwv kar Ba diaopadioe t n avaKUKAWON yivetal pe Tp no nou NpooTaTEvE TRY avVOpwnivn uyela Kal To nepiBdMov Tia nepioodtepes nAnpo opies oxETIKd pe TO NOU pnopeite va napa woete tov axpnoto efon 1oyo oag yia AVAKUKAWON ENIKOIVWVNOTE LE TO
115. ent to 5 25 inches 133 mm See also rack mounting unit An active member of a virtual disk family is a simulated disk drive created by the controllers as storage for one or more hosts An active member of a virtual disk family is accessible by one or more hosts for normal storage An active virtual disk member and its snapshot if one exists constitute a virtual disk family An active member of a virtual disk family is the only necessary member of a virtual disk family See also virtual disk virtual disk copy virtual disk family and snapshot See controller Arbitrated Loop Physical Address A 1 byte value the arbitrated loop topology uses to identify the loop ports This value becomes the last byte of the address identifier for each public port on the loop Storage system rules that govern how virtual disks are created Allocate Completely and Allocate on Demand are the two rules used in creating virtual disks Allocate Completely The space a virtual disk requires on the physical disks is reserved even if the virtual disk is not currently using the space Allocate on Demand The space a virtual disk requires on the physical disks is not reserved until needed The air temperature in the area where a system is installed Also called intake temperature or room temperature American National Standards Institute A non governmental organization that develops standards such as SCSI I O interface standards and Fibre Channel
116. entative identify the tools and components required to correct the condition in the shortest possible time When the fault management display is active you can either display the last fault or display detailed information about the last 32 faults reported Displaying Last Fault Information Complete the following procedure to display Last Fault information 1 When the Fault Management display is active press BD to select the Last Fault menu 2 Press P to display the last fault information The first line of the TC display contains the eight character TC error code and the two character IDX index code The IDX is a reference to the location in the TC array that contains this error The second line of the TC display identifies the affected parameter with a two character parameter number 0 30 the eight character parameter code affected and the parameter code number 3 Press to return to the Last Fault menu 140 Controller fault management Displaying Detailed Information The Detail View menu lets you examine detailed fault information stored in the Last Termination Event Array LTEA This array stores information for the last 32 termination events Complete the following procedure to display the LTEA information about any of the last 32 termination events 1 When the Fault Management display is active flashing press Wito select the Detail View menu The LTEA selection menu is active LTEA O is displayed Press W or d
117. epeat for the other feet After lowering the feet check the rack to ensure it is stable and level Adjust the feet as necessary to ensure the rack is stable and level HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 83 84 Enterprise Virtual Array hardware components 5 Customer replaceable units This chapter describes the procedures for replacing CRUs Information about initial enclosure installation ESD protection and common replacement procedures is also presented Customer self repair CSR Table 27 identifies which hardware components are customer replaceable Using WEBES ISEE or other diagnostic tools a support specialist will work with you to diagnose and assess whether a replacement component is required to address a system problem The specialist will also help you determine whether you can perform the replacement Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Best practices for replacing hardware components The following information will help you replace the hardware components on your storage system successfully Follow these tips any time you must replace a compo
118. er HP Command View EVA or the LCD Fault Management displays for a definition of the problem and recommended corrective action Host Link co When this indicator is green there is a link between the storage system and a host When red there is no link between the storage system and a host Controller Ey When this indicator is flashing slowly a heartbeat the controller is operating normally When this indicator is not flashing there is a problem Cache ae When this indicator is off the battery assembly is charged When this indicator is on the battery assembly is discharged Each port on the rear of the controller has an associated status indicator located directly above it Table 23 lists the port and its status description Table 23 Controller port status indicators Port Description Fibre Channel host ports Green Normal operation Amber No signal detected Off No SFP detected Fibre Channel device ports Green Normal operation Amber No signal detected or the controller has failed the port Off No SFP detected Fibre Channel cache mirror ports Green Normal operation Amber No signal detected or the controller has failed the port Off No SFP detected 1On copper Fibre Channel cables the SFP is integrated into the cable connector HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 71 Navigation buttons The operation of the navigation butt
119. esentative O F en 02 CRITICAL condition Transceiver data signal lost This symptom can occur when a controller has been powered off or a cable has been removed from the transceiver The transceiver can no longer detect a data signal This error prevents the controller from transferring data on a loop and eliminates the enclosure dualloop capability This error remains active until the problem is fixed To correct this problem record all six characters of the condition report then contact your HP authorized service representative 132 EMU generated condition reports 0 F en 03 CRITICAL condition Transceiver fibre channel drive enclosure bus fault The system has detected a Fibre Channel drive enclosure bus fault involving a transceiver This error prevents the controller from transferring data on a loop and eliminates the enclosure dual loop capability Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Check all the transceivers and cables to ensure they are properly connected 3 Check all the transceivers on the loop to ensure they are compatible with the O module 4 If the problem persists contact your HP authorized service representative O F en 04 CRITICAL condition Transceiver removed The EMU detects that a transceiver has been removed This error remains active until the problem is fixed The error can be cleared by doing one of the following 1 Inst
120. f the HP ISEE remote service offering Or for those customers who do not wish to have remote support it can be configured to send a local notification e mail to a customer identified account only The e mail option is also available to the customer when ISEE is used WEBES is a powerful service tool that provides real time diagnosis of hardware events ranging from single errors or faults to multiple event correlation and complex analysis It is designed to send a notification only when an event or series of events has occurred that requires a service action A Service Tools CD is included with the HP Command View EVA package However it is always best to check the HP website for the latest updates The latest WEBES kit can be downloaded from this URL http h18000 www 1 hp com support svctools EVA remote support tools As a no charge option HP will install ISEE remote service tool for any Enterprise Virtual Array under warranty or service support This tool enables EVA self monitoring and diagnosis ISEE can significantly reduce the time required to isolate and correct problems If desired the tool can be configured to transmit status information directly to an HP service center for proactive problem resolution Contact your local HP Services department for details Storage system components The Enterprise Virtual Array comprises three main components e Hardware the physical components such as disk drives enclosures controllers a
121. from the HP EMC group equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 101 Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off an
122. g the controller down Use the following procedure to access the Shutdown System display and execute a shutdown procedure EY NOTE HP Command View EVA is the preferred method for shutting down the controller Shut down the controller from the OCP only if HP Command View EVA cannot communicate with the controller Shutting down the controller from the OCP removes power from the controller on which the procedure is performed only To restore power toggle the controller s power switch A CAUTION If you decide NOT to power off while working in the Power Off menu Power Off System NO must be displayed before you press Ese This reduces the risk of accidentally powering down 1 Press W three times to scroll to the Shutdown Options menu 2 Press Dto display Restart 74 Enterprise Virtual Array hardware components 3 Press Y to scroll to Power Off 4 Press B to select Power Off 5 Power off system is displayed Press Enter to power off the system Restarting the system To restore the controller to an operational state use the following procedure to restart the system 1 Press W three times to scroll to the Shutdown Options menu 2 Press P gt to select Restart 3 Press to display Restart system 4 Press Enter to go to Startup No user input is required The system will automatically initiate the startup procedure and proceed to load the Storage System Name and World Wide Name information from the operatio
123. guration physical layout 21 connectors power IEC 309 receptacle 78 power NEMA L6 30R 78 protecting 43 controller cabling 77 connectors 77 defined 20 22 initial setup 28 status indicators 71 controller enclosure cache battery 77 power supply blower assembly 76 controllers physical dimensions 113 power requirements 113 controls 53 conventions document 13 text symbols 14 cooling enclosures 52 blowers 51 power supplies 52 Corrective Action Code See CAC Corrective Action Codes See CAC country specific certifications 109 coupled crash control codes 142 CRITICAL conditions I O modules communication 136 audible alarm 58 blowers speed 124 drive link rate 120 122 122 drives configuration 120 EMU internal clock 128 high current 134 high temperature 126 high voltage 134 I O modules unsupported 136 low temperature 127 low voltage 134 transceivers 132 133 160 current sensors 133 customer self repair 15 parts list 86 D data center use in 17 DC power 5 1 VDC 52 DC power specifications 112 114 detail view 141 detail view menu 141 diagnostic information 52 disabling the audible alarm 59 disk drives defined 49 hot swapping 20 MIBF specifications 116 power usage 52 reporting status 50 disk drives MTBF specifications 111 display groups error code Er 56 audible alarm Au 56 enclosure number En 56 loop ID Li 56 reporting group rG 56 displaying errors 54
124. guration of a 42U cabinet with 14 enclosures HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 6 10 CC E 1 0047a Figure 19 Enclosure address bus components with enclosure ID expansion cables Shelf ID expansion cable port 1 Disk enclosure 1 Shelf ID expansion cable port 2 Disk enclosure 2 Shelf ID expansion cable port 3 Disk enclosure 3 Shelf ID expansion cable port 4 Disk enclosure 4 Shelf ID expansion cable port 5 Disk enclosure 5 Shelf ID expansion cable port 6 Disk enclosure 6 Shelf ID expansion cable port 7 Controller enclosures Shelf ID expansion cable port 8 Disk enclosure 8 AN WO 0 RA U N Shelf ID expansion cable port 9 Disk enclosure 9 10 Shelf ID expansion cable port 10 Disk enclosure 10 11 Shelf ID expansion cable port 11 Disk enclosure 11 12 Shelf ID expansion cable port 12 Disk enclosure 12 13 Shelf ID expansion cable port 13 Disk enclosure 13 Error Condition Reporting The EMU constantly monitors enclosure operation and notifies you of conditions that could affect operation When an error condition is detected the following action is taken The EMU alphanumeric display is changed to Er A condition report has precedence over all other displays e The audible alarm sounds if it is not disabled e The error is stored in the error queue e The error is passed to the controllers for processing and display by Comm
125. he EMU issues the condition report 0 1 en 0 when the drive link rate is incompatible with Fibre Channel link rate When the EMU cannot determine the drive link rate during the one minute drive bypass time the EMU places the drive on the loop This process allows the drive to negotiate for an address e If negotiation indicates the link rates are compatible the EMU rechecks the drive link rate to verify compatibility e If negotiation indicates the link rates are incompatible an error condition exists and drive loop data transfers stop This condition report remains active until the problem is corrected The problem affects disk drive en Therefore correction to prevent the possible failure of other elements is not required Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Replace the defective drive with A Fibre Channel compatible drive A Fibre Channel drive capable of operating at a link rate supported by I O modules and transceivers 3 Observe the EMU to ensure the error is corrected 4 If unable to correct the problem contact your authorized service representative 0 1 en 02 INFORMATION condition Drive missing The drive is improperly installed or missing Either option could affect the enclosure air flow and cause an overtemperature condition for another element This error remains active for one minute or until the problem is corrected whiche
126. he Inter IC 12C bus is not processing data and the EMU is unable to monitor or report the status of the elements or enclosures IMMEDIATE corrective action is required to ensure proper enclosure operation This condition report remains active until the problem is corrected Complete the following procedure NOW to correct this problem 1 Record all six characters of the condition report 2 Reset the EMU 3 Observe the EMU to ensure the error is corrected 128 EMU generated condition reports 4 If resetting the EMU did not correct the problem replace the EMU 5 If unable to correct the problem contact your HP authorized service representative 0 7 01 03 UNRECOVERABLE Condition Power supply shutdown This message only appears in HP Command View EVA to report a power supply has already shut down This message can be the result of the controller shutdown command or an EMU or power supply initiated power shutdown This message cannot be displayed until after restoration of power Therefore there is no corrective action required 0 7 01 04 INFORMATION condition EMU internal data The EMU is unable to collect data for the SCSI 3 Engineering Services SES page This condition report remains active for 15 seconds The condition report affects only internal EMU operations There is no degradation of enclosure operations The EMU initiates automatic recovery procedures If the problem is not automatically corrected after one minut
127. he USA the OLM is certified as a Class 1 laser product conforming to the requirements contained in the Department of Health and Human Services DHHS regulation 21 CFR Subchapter J The certification is indicated by a label on the plastic OLM housing Outside the USA the OLM is certified as a Class 1 laser product conforming to the requirements contained in IEC 825 1 1993 and EN 60825 1 1994 including Amendment 11 1996 The OLM includes the following certifications e UL Recognized Component USA CSA Certified Component Canada TUV Certified Component European Union e CB Certificate Worldwide Canadien notice avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European union notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms the equivalent in
128. here is an EMU fault There is no enclosure fault There is an enclosure fault Either 5 VDC is incorrect or both 5 VDC and 12 VDC are incorrect Other error conditions may exist Using the alphanumeric display The two character alphanumeric display is located at the top of the EMU see Figure 17 This seven segment display provides information about multiple enclosure functions The push buttons control the data displayed or entered Alphanumeric display description The top level two character alphanumeric display En Li rG Au and Er is the display group The function of the other displays is display group dependent The default display is the enclosure number a decimal number in the range 00 el 14 The push buttons allow you to select the alphanumeric display or to enter data The bottom push button sequentially moves between groups and selects a display group See EMU display groups for a description of these display groups The top push button moves between the levels within a display group see 2 Figure 17 Display groups When you press and release the bottom push button the alphanumeric display selects a different display group EMU display groups describes the display groups 56 Enterprise Virtual Array hardware components Table 16 EMU display groups Display Display group Description Enclosure Number The enclosure number is the default display and is a decimal number in the range O
129. hot or mirrorclone HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 19 Configure and monitor physical subsystem components such as controllers physical disks power supplies blowers and network connections Configure and view controller logs and events Controller software HP StorageWorks Virtual Controller Software VCS manages all aspects of storage system operation VCS provides scalable capacity on demand improves aca increases disk utilization efficiency and allows for easy dynamic storage expansion VCS is installed on the storage system and is also included in the VCS for HSV Controller software kit VCS features and functionality Support for up to 240 disk drives per controller pair on the EVA5000 Support for up to 56 disk drives per controller pair on the EVA3000 e Management of up to 1024 virtual disks ranging in size from 1 GB to 2 TB per virtual disk per disk pool Dynamic capacity expansion if supported by your operating system e Virtual disk data load leveling e Distributed sparing of disk capacity e Virtually capacity free snapshot Vsnap e Virtually Instantaneous Snapclone VIS and 3 phase Snapclones Dual redundant controller operation for increased fault tolerance Multipath failover support Battery backup for cache memory e Asynchronous disk swap Hot Swap e Clustered server support e Mirrored write back cache support e Read ahead and adaptive read cach
130. iate product under EVA Disk Arrays Locate these items and keep them handy You will need them for the procedures in this manual Host information Make a list of information for each host computer that will be accessing the storage system You will need the following information for each host The LAN name of the host e A list of World Wide Names of the FC adapters also called host bus adapters through which the host will connect to the fabric or fabrics that provide access to the storage system e Operating system type Available LUN numbers Setting up a controller pair using the OCP EY NOTE This procedure should be performed by an HP authorized service representative Two pieces of data must be entered during initial setup using the controller OCP World Wide Name WWN Required to complete setup This procedure should be performed by an HP authorized service representative Storage system password Optional A password provides security allowing only specific instances of HP Command View EVA to access the storage system The OCP on either controller can be used to input the WWN and password data For more information about the OCP see Operator Control Panel on page 70 Table 2 lists the push button functions when entering the WWN WWN checksum and password data Table 2 WWN push button functions Button Function Selects a WWN or checksum character by scrolling up through the character list one
131. icates that the enclosure is not connected to the enclosure address bus When this condition exists there is no EMU to EMU communication over the enclosure address bus A display of 01 through 14 indicates that the enclosure is connected to the enclosure address bus and can exchange information with other enclosures on the enclosure address bus The decimal number indicates the physical position of the enclosure in relation to the bottom of the rack e Ol is the address of the enclosure connected to the lower connector in the first lower enclosure ID expansion cable 14 is the address of the enclosure closest to end of the bus the upper connector in the last upper ID expansion cable Unless there is an error condition the display automatically returns to the enclosure number 01 through 14 one minute after a push button was last pressed Enclosure address bus The enclosure address bus provides a means for managing and reporting environmental conditions within the rack It is composed of enclosure ID expansion cables that interconnect the drive enclosures and controller enclosures Two drive enclosures connect to each enclosure ID expansion cable The drive enclosure numbers are always assigned by the enclosure address bus Connecting the EMU CAB connector to an enclosure address bus enclosure ID expansion cable automatically establishes an enclosure number of 01 through 14 Any drive enclosure not connected to the enclosure address bus
132. id cable damage that may be caused by e Kinking or bending e Disconnecting cables without capping If uncapped cable performance may be impaired by contact with dust metal or other surfaces e Placing removed cables on the floor or other surfaces where they may be walked on or otherwise compressed e Replacement procedures are provided with each component You can also download the replacement instructions from the Manuals page of the Business Support Center website see Related documentation on page 13 for more information Returning the defective part HP specifies in the materials shipped with a replacement CSR part whether the defective component must be returned to HP Where required you must ship the defective component back to HP within a defined period of time normally five 5 business days The defective component must be returned with the associated documentation provided in the shipping material Failure to return the defective component may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and component return costs and determine the courier carrier to be used Before you begin Observe the following precautions when replacing the disk Ensure you have a replacement part available before removing the failed component Removing a component impacts cooling within the enclosure Do not remove more than one disk at a time from the enclosure Doing so will impact coo
133. iew EVA 25 missing AC input 123 power supplies 123 123 Modular Array family 17 monitored functions blowers 55 I O module 55 power supply 55 MIBF 111 116 multipathing 17 N NONCRITICAL conditions audible alarm 58 blowers missing 125 EMU NVRAM write failure 129 enclosure address 130 backplane 135 NVRAM conditions 135 blowers speed 124 EMU cannot read NVRAM data 130 enclosure address 130 NVRAM invalid read data 129 high current 134 high temperature 126 high voltage 134 I O modules 136 low temperature 127 low voltage 134 NVRAM 129 NVRAM read 135 NVRAM write failure 129 power supplies 123 NONCRITICAL conditions NVRAM read failure 135 not installed power supplies 123 NVRAM read failure 137 NVRAM write failure 129 O OCP fault management displays 140 using 28 OCP push button icons 76 OpenView Storage Management Server 19 30 P parameter code 140 parameter code number 140 parts replaceable 86 password clearing 76 entering 75 changing 75 75 clearing 75 entering 30 removing 75 PDUs 77 physical configuration 21 physical specications enclosures 110 PIC 73 port indicators 67 POST 67 power connectors IEC 309 receptacle 78 NEMA L6 30R 78 POWER OFF LCD 74 power specifications AC 112 114 controller 113 DC 112 114 drive enclosure 111 power supplies 52 sensing temperature 52 AC frequency 52 AC input missing 123 AC voltage 52
134. imento di apparecchiature elettriche ed elettroniche La raccolta differenziata e il corretto riciclo delle apparecchiature da smaltire permette di proteggere la salute degli individui e l ecosistema Per ulteriori informazioni relative ai punti di raccolta delle apparecchiature contattare l ente locale per lo smaltimento dei rifiuti oppure il negozio presso il quale stato acquistato il prodotto Latvian notice Nolietotu iek rtu izn cin anas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s X mu S ds simbols uz izstr d juma vai uz t iesai ojuma nor da ka o izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem J s atbildat par to lai nolietot s iek rtas tiktu nodotas speci li iek rtotos punktos kas paredz ti izmantoto elektrisko un elektronisko iek rtu sav k anai otrreiz jai p rstr dei Atsevi a nolietoto iek rtu sav k ana un otrreizej p rstr de pal dz s saglab t dabas resursus un garant s ka s iek rtas tiks otrreiz ji p rstr d tas t d veid lai pasarg tu vidi un cilv ku vesel bu Lai uzzin tu kur nolietot s iek rtas var izmest otrreiz jai p rstr dei j v r as savas dz ves vietas pa vald b sadz ves atkritumu sav k anas dienest vai veikal kur izstr d jums tika nopirkts 106 Regulatory notices and specifications Lithuanian notice Vartotoj i priva i nam ki jrangos atlieky alinimas Europos S jungoje
135. ing controller After controller restoration the units that are online to Controller A and set to Path B are brought online to Controller B This is a one time occurrence If the host then moves the LUN using SCSI commands the LUN will remain where moved HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 35 Table 5 Failback settings by operating system Operating system Default behavior Settings supported HP UX Autoback done by the host No Preference Path A B Failover Only Tru 4 UNIX Host follows the unit All settings allowed Recommended setting Path A B Failover Failback OpenVMS 7 3 2 or laterr Host follows the unit All settings allowed Recommended setting Path A B Failover Failback Windows Auto failback done by the host No Preference Path A B Failover Only Sun Solaris Auto failback done by the host No Preference Path A B Failover Only IBM AIX Auto failback done by the host No Preference Path A B Failover Only Linux Auto failback done by the host No PreferencePath A B Failover Only Novell NetWare Auto failback done by the host No PreferencePath A B Failover Only VMware Auto failback done by the host Changing virtual disk failover failback setting No PreferencePath A B Failover Only Changing the failover failback setting of a virtual disk may impact which c
136. ing support e Virtual RAID level selectable VraidO Vraid1 Vraid5 Non disruptive software upgrade capability Supports connection of up to 256 hosts Multivendor platform support Controller password protection for configuration control Selective storage presentation SAN based data zoning Software licensing HP Command View EVA HP Business Copy EVA and HP StorageWorks Continuous Access EVA require a separate license for each controller pair Instructions for obtaining licenses are included with the software documentation Additional information about HP Business Copy EVA and HP Continuous Access EVA can be found online at http h18006 www 1 hp com storage software html Hardware The Enterprise Virtual Array includes the following hardware components e Fibre Channel drive enclosure Contains disk drives power supplies blowers O modules and an Environmental Monitoring Unit EMU Fibre Channel loop switch Provides twelve port central interconnect for Fibre Channel drive enclosure FC Arbitrated Loops Fibre Channel loop switches are used only on the EVA5000 20 Enterprise Virtual Array description HSV controller Manages all aspects of storage system operation including communications between host systems and other devices A pair of HSV controllers is included in Enterprise Virtual Array e Rack A variety of free standing racks are available Physical layout of the storage system The basic
137. initiate a coupled crash control 0 Other controller SHOULD NOT complete a coupled crash 1 Other controller SHOULD complete a coupled crash Dump Restart Control Codes This single decimal character 0 1 3 defines the requirement to 0 Perform a crash dump and then restart the controller 1 DO NOT perform a crash dump just restart the controller 3 DO NOT perform a crash dump DO NOT restart the controller Corrective Action Codes CAC These hexadecimal codes supplement the Termination Code information to identity the faulty element and the recommended corrective action Software Component ID Codes SWCID These decimal codes identify software associated with the event Event Information Packets EIP 142 Controller fault management These codes specify the packet organization for specific type events Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms pm 3U active member of a virtual disk family adapter AL PA allocation policy ambient tempera ture ANSI arbitrated loop arbitrated loop physical address arbitrated loop topology array A symbol for micrometer one millionth of a meter For example 50 um is equivalent to 0 000050 m A unit of measurement representing three U spaces U spacing is used to designate panel or enclosure heights Three U spaces is equival
138. ins operating immediately e The status indicator should be on From HP Command View EVA e Navigate back to the component and check the status It should be e Turn off the locate function by clicking Locate gt Locate Off Returning the failed component Follow the return instructions provided with the new component HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 99 100 Customer replaceable units A Regulatory notices and specifications This appendix includes regulatory notices and product specifications for the HP StorageWorks Enterprise Virtual Array family Regulatory notices Federal Communications Commission FCC notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their infended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating th
139. interface standards used voluntarily by many manufacturers within the United States A Fibre Channel topology that links multiple ports up to 126 together on a single shared simplex media Transmissions can only occur between a single pair of nodes at any given time Arbitration is the scheme that determines which node has control of the loop at any given moment See AL_PA See arbitrated loop All the physical disk drives in a storage system that are known to and under the control of a controller pair HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 143 array controller asynchronous audible alarm backplane bad block bad block replace ment bail lock baud bay bidirectional block blower cabinet cable assembly CAC cache cache battery 144 Glossary See controller Events scheduled as the result of a signal requesting the event or that which is without any specified time relation The Environmental Monitoring Unit EMU alarm that sounds when there is a drive enclosure element condition report The audible alarm can be muted or disabled An electronic printed circuit board that distributes data control power and other signals to element connectors A data block that contains a physical defect A replacement routine that substitutes defect free disk blocks for those found to have defects This process takes place in the controller and is transparent to the
140. ion exists between the disk drive element number and the bay number However no direct correlation exists between the disk drive bay number and the device Fibre Channel drive enclosure physical address The Fibre Channel drive enclosure physical address is assigned by negotiation during system initialization The following sections define the disk drive error codes 0 1 en 01 CRITICAL condition Drive configuration or drive link rate As each drive spins up and comes on line the EMU determines if the drive is Fibre Channel compatible and can operate at the link rate 1 Gbps or 2 Gbps established by the I O module If either of these conditions are not met the EMU issues the condition report 0 1 en 01 The corrective actions for these conditions are When the drive is not Fibre Channel compatible you must install a Fibre Channel compatible drive or a drive blank 120 EMU generated condition reports When the drive is Fibre Channel compatible the EMU compares the drive link rate with the O module link rate the loop link rate If the EMU cannot determine the drive link rate the EMU activates the drive bypass function for one minute During this time the EMU continually checks the drive to determine the link rate If the EMU determines the drive cannot operate at the Fibre Channel link rate set by the O module the drive bypass function ends and the drive is placed on the loop This does not generate a condition report T
141. is type could contribute to an element overheating HP recommends replacing the blower as soon as possible To correct this problem record all six characters of the condition report then contact your HP authorized service representative 0 3 en 02 CRITICAL condition Blower speed A blower is operating at a speed that is significantly outside the EMU specified range possibly because of a bearing problem This can cause the loss of cooling and cause an element fo fail The error remains active until the problem is corrected HP recommends replacing the blower as soon as possible To correct this problem record all six characters of the condition report then contact your authorized service representative 124 EMU generated condition reports 0 3 en 03 UNRECOVERABLE condition Blower failure A blower has stopped The operational blower now operates at high speed and is a single point of failure This condition report remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your authorized service representative 0 3 en 04 UNRECOVERABLE condition Blower internal A power supply reported an internal blower error that could affect enclosure cooling and cause an element to fail HP recommends correcting the problem before the blower fails This condition report remains active until the problem is corrected To correct this problem record all six char
142. ition EMU enclosure address Either the enclosure address is incorrect or the enclosure has no address Possible causes include a defective enclosure address bus cable an incorrectly connected cable or a defective enclosure address bus enclosure ID expansion cable This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Remove and reconnect the cable between the address bus enclosure ID expansion cable and the EMU 19 Ef NOTE The EMU display may not display a change in condition for up to 30 seconds 3 Observe the EMU to ensure the error is corrected 4 Ifthe problem is not corrected remove and reinstall the lower and upper terminators and all the enclosure ID expansion cable to enclosure ID expansion cables 5 Observe the EMU to ensure the error is corrected 6 Reset the EMU then observe the EMU to ensure the error is corrected 7 If resetting the EMU did not correct the problem contact your HP authorized service representative 130 EMU generated condition reports 0 7 01 15 UNRECOVERABLE condition EMU hardware failure The EMU has detected an internal hardware problem This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 2 3 4 Record all six characters of the condition report Reset the EMU
143. itions 2 a A OS Pe RG OR Be ee Be doe ey Ges 122 0 2 en 01 NONCRITICAL Condition Power supply AC input missing 2 123 0 2 en 02 UNRECOVERABLE condition Power supply missing 0 0 123 0 2 en 03 CRITICAL condition Power supply load oaen a a aa sh lalo de e 123 Blower conditions 8 seg wort at te by de gs a a a Ge o e OE E 124 0 3 en 01 NONCRITICAL condition Blower speed n a 0 a a 124 0 3 en 02 CRITICAL condition Blower speed oo 0 a a 124 0 3 en 03 UNRECOVERABLE condition Blower failure 2 a a 0 125 0 3 en 04 UNRECOVERABLE condition Blower internal 2 2 a 125 0 3 en 05 NONCRITICAL condition Blower missing 0 eee ee ee 125 0 3 en 06 UNRECOVERABLE condition No blowers installed 2 202 125 Temperature conditions Loa durara E Gicemae amp Eee ye dene See E a pe 125 0 4 en 01 NONCRITICAL condition High temperature o o ee 126 0 4 en 02 CRITICAL condition High temperature 2 o 126 0 4 en 03 NONCRITICAL condition Low temperature 2 2 ee ee 127 0 4 en 04 CRITICAL condition Low temperature 2 ee a 127 0 4 en 05 UNRECOVERABLE condition High temperature 127 EMUN conditions cal e O O E cd A gt ee Re A a aa 128 Resetting Ae EMU a culos 28 9 Bus cot Bho alar a de dr Bae A a e 128 07 01 01 CRITICAL condition EMU internal clock 0 0 0 ee 128 07 01 02 UNRECOVERABLE conditio
144. itions 129 135 bays locating 45 numbering 45 benefits 17 bidirectional operation 47 blowers cooling enclosures 52 UNRECOVERABLE conditions 125 CRITICAL conditions 124 failure 125 missing 125 125 monitored functions 55 NONCRITICAL conditions 124 125 speed 124 status indicators 52 UNRECOVERABLE conditions 125 browser interface 19 BTU specifications 111 116 e cables FCC compliance statement 102 cabling controller 77 CAC 199 142 cache battery 77 cache battery assembly indicator 71 CAUTIONs initializing the system 75 CDRH compliance regulations 103 Center for Devices and Radiological Health See CDRH certification product labels 109 changing passwords 75 checksum 29 Class A equipment Canadian compliance statement 103 Class B equipment Canadian compliance statement 103 cleaning fiber optic connectors 44 clearing passwords 76 clustering 17 code flag 139 Command View EVA defined 19 19 location of 25 Command View GUI displaying events 140 displaying termination events 139 commercial environments use in 17 components storage system 19 HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 159 condition reporting backplane 135 current sensors 133 drives 120 element types 120 EMU 128 hosts 137 I O modules 135 power supplies 122 transceivers 132 voltage sensor 133 condition reporting temperature 125 conditions EMU detection of 54 confi
145. ity s CAPTURE CONFIGURATION command are not designed to automatically restore this type of configuration For more information see the HP StorageWorks Storage System Scripting Utility reference The following examples illustrate how to save and restore the storage system configuration data using SSSU on a Windows host Example 1 Saving configuration data using SSSU on a Windows Host 1 Double click on the SSSU desktop icon to run the application When prompted enter Manager management server name or IP address User name and Password 2 Enter LS SYSTEM to display the EVA storage systems managed by the management server 9 Enter SELECT SYSTEM system name where system name is the name of the storage system 4 Enter CAPTURE CONFIGURATION pathname filename where pathname identifies the location where the configuration files will be saved and filename is the name used as the prefix for the configurations files for example CAPTURE CONFIGURATION c EVAConfig LargeEVA 5 Enter EXIT to close the command window Example 2 Restoring configuration data using SSSU on a Windows Host If it is necessary to restore the storage system configuration it can be done using the following procedure 1 Double click on the SSSU desktop icon to run the application 2 EnterFILE pathname filename where pathname identifies the location where the configuration files are be saved and filename is the n
146. ix characters of the condition report then contact your HP authorized service representative I O Module conditions The format of an I O module condition report is 8 Zen ec where e 8 7 is the I O module element type number e en is the two character I O module element number see Figure 51 e ec is the error code HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 135 CXO7951A Figure 51 I O module element numbering 1 1 O Module A 01 2 1 O Module B 02 Correction of an I O module problem normally requires replacing the module The following sections define the I O module problem by I O module location 8 7 en 01 CRITICAL condition O module unsupported The I O module Fibre Channel link speed is not supported by the backplane This error prevents the controller from establishing a link with enclosure drives and eliminates the enclosure dual loop capability This condition report remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your HP authorized service representative 8 7 en 02 CRITICAL condition I O module communication The I O module is unable to communicate with the EMU Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Contact your HP authorized service representative E IMPORTANT M
147. k enclosure 2 In the Content pane select the Power tab or the Cooling tab then the appropriate component 1 or 2 The Operational state should be Failed 3 To help identify the correct enclosure click Locate gt Locate On to flash the status indicators on the front of the disk enclosure Check the power supply blower status indicator See Figure 41 It should be off 96 Customer replaceable units Figure 41 Power supply blower status indicator 1 Status indicator 2 Power supply blower 1 3 Power supply blower 2 Removing a blower lt is not necessary to remove the power supply to replace a failed blower A WARNING The blower motor does not stop immediately when the blower is removed Keep your fingers away from the blower blades until the motor stops e While pushing in on the two wine colored mounting tabs 1 Figure 42 pull the blower 2 away from the power supply 0007a Figure 42 Removing a blower Installing a blower A CAUTION Pressing on the center section of the blower can damage the blades or the housing Only press on the outer edge of the blower when installing it 1 Align the blower guide post 2 Figure 43 with the mounting hole next to the power supply connector 1 2 Slide the blower onto the power supply 4 until the mounting tabs 3 snap into place HP StorageWorks 3000 5000 E
148. ktop icon to run the application When prompted enter Manager management server name or IP address User name and Password 2 Enter LS SYSTEM to display the EVA storage systems managed by the management server 3 Enter SELECT SYSTEM system name where system name is the name of the storage system The storage system name is case sensitive If there are spaces between the letters in the name quotes must enclose the name for example SELECT SYSTEM Large EVA 4 Enter CAPTURE CONFIGURATION specifying the full path and filename of the output files for the configuration data The configuration data is stored in a series of from one to five files which are SSSU scripts The file names begin with the name you select with the restore step appended For example if you specify a file name of LargeEVA txt the resulting configuration Flee would be LargeEVA_Step1A txt LargeEVA_SteplB etc The contents of the configuration files can be viewed with a text editor 38 Enterprise Virtual Array operation EY NOTE If the storage system contains disk drives of different capacities the SSSU procedures used do not guarantee that disk drives of the same capacity will be exclusively added to the same disk group If you need to restore an array configuration that contains disks of different sizes and types you must manually recreate these disk groups The controller software and the util
149. l single points of failure for both the AC and DC power distribution Each Enterprise Virtual Array rack has either a 50 or 60 Hz dual PDU mounted at the bottom rear of the rack The 228481 002 228481 003 PDU placement is back to back plugs facing down with switches on top e The standard 50 Hz PDU cable has an IEC 309 3 wire 30 A 50 Hz connector e The standard 60 Hz PDU cable has a NEMA L6 30P 3 wire 30 A 60 Hz connector If these connectors are not compatible with the site power distribution you must replace the PDU power cord cable connector Each of the two PDU power cables has an AC power source specific connector The circuit breaker controlled PDU outputs are routed to a group of four AC receptacles see Figure 25 The voltages are then routed to PDMs sometimes referred to as AC power strips mounted on the two vertical rails in the rear of the rack 78 Enterprise Virtual Array hardware components PDU 1 PDU 2 PDMs Figure 25 Dual PDU assembly 1 PDU 1 2 PDU 2 3 Circuit breakers 4 AC receptacles 5 Mounting hardware PDU 1 connects to AC power distribution source 1 A PDU 1 failure e Disables the power distribution circuit Removes power from PDMs 1 2 and 3 e Disables PS 1 in the drive enclosures e Disables the upper controller power supply PDU 2 connects to AC power distribution source 2 A PDU 2 failure e Disables the power distribution circuit e Removes power from
150. le 27 Hardware component CSR support Part description Assembly part number Spare part number CSR v Mandatory e Optional N A Disk enclosure blower 70 40085 01 123482 001 70 40085 S 1 e 1 Disk enclosure power supply 30 50872 XXXX 01 02 03 12 13 212398 001 30 50872 S1 or 2 Disk drive 300 GB 10K 365608 001 366023 001 Disk drive 250 GB FATA 365606 001 366022 001 Disk drive 146 GB 10K 293557 001 300590 001 Disk drive 146 GB 15K 365610 001 366024 001 Disk drive 72 GB 10K 238926 001 244448 001 Disk drive 72 GB 15K 293569 001 300588 001 Operator control panel 70 41143 01 390859 001 70 41143 S 1 EMU FC I O module A 70 40145 02 70 40616 03 375393 001 70 40145 S2 364549 001 70 40616 S4 FC I O module B 70 40615 03 364548 001 70 40615 S4 2GB SFP Transceiver 212192 002 229204 001 Controller EVA5000 SPS Controller EVA5000 DPS 70 40464 02 70 40927 01 252556 001 233858 001 70 40464 52 293632 001 70 40927 S 1 Controller EVA3000 70 40927 02 313337 001 313338 001 70 40927 S2 Front panel bezel EVA3000 70 40475 02 313588 001 70 40475 S2 Front panel bezel EVA5000 70 40475 01 246438 001 70 40475 S1 1 Always use caution to avoid damage to cabling when replacing this component For m
151. le errors or a recurring error each can be displayed Each entry in the error queue can be displayed using a combination of the top and bottom buttons Each error entry in the queue contains the element type the element number and the error code HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 63 Correcting the error removes the associated condition from the error queue Replacing the EMU will also clear the error conditions The order in which the EMU displays the error queue information is based on two factors The severity of the error e The time the error occurred The most severe error in the queue always has precedence regardless of how long less severe errors have been in the queue This ensures that the most severe errors are displayed immediately EY NOTE When viewing an error the occurrence of a more severe error takes precedence and the display changes to the most severe error The earliest reported condition within an error type has precedence over errors reported later For example if errors at all levels have occurred the EMU displays them in the following order 1 UNRECOVERABLE errors in the sequence they occurred 2 CRITICAL errors in the sequence they occurred 3 NONCRITICAL errors in the sequence they occurred 4 INFORMATION conditions in the sequence they occurred Error condition report format Each EMU detected condition generates a condition report containing three piece
152. led Audible alarm operations Whenever an error condition exists the audible alarm automatically sounds until all errors are corrected You have the option of either muting or disabling the alarm e Disabling the audible alarm prevents it from sounding for any error condition Mating the alarm silences it for the existing condition but any new condition causes the alarm to sound Audible alarm patterns The audible alarm sound pattern differs depending on the type of error condition See Table 17 for the duration and the approximate relationship of these alarms The most severe active error condition controls the alarm pattern HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 57 Table 17 Audible alarm sound patterns Condition type UNRECOVERABLE CRITICAL NONCRITICAL INFORMATION Legend Alarm Off Controlling the audible alarm You can control the alarm with the push buttons This process includes muting enabling and disabling When an error condition exists the alphanumeric display reads Er the alarm sounds and you can Correct all errors thereby silencing the alarm until a new error occurs Mute or temporarily disable the alarm by pressing and holding the bottom push button The alarm remains off until another error occurs or until you enable unmute the alarm When a new error occurs the alarm sounds and the push button indicator is off Using the mute
153. lement voltage has reached the low voltage CRITICAL threshold This condition report remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your HP authorized service representative 1 3 en 01 NONCRITICAL condition High current This condition report indicates that an element current is approaching but has not reached the high current CRITICAL threshold Continued operation under these conditions may result in a CRITICAL condition This condition report remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your HP authorized service representative 1 3 en 02 CRITICAL condition High current This condition report indicates that an element current has reached the high current CRITICAL threshold This condition report remains active until the problem is corrected To correct this problem record all six characters of the condition report then contact your HP authorized service representative 134 EMU generated condition reports Backplane conditions E IMPORTANT Backplane NVRAM errors usually occur during manufacture At this time they are identified and corrected They rarely occur during normal operation The format of a backplane condition report is 8 2 0 ec where e 8 2 is the backplane element type number e OJ is the two character backplane element nu
154. ling of the enclosure and may cause data loss e Parts can be damaged by electrostatic discharge Use proper anti static protection Have a copy of the product user guide available for reference You can download a copy of the user guide from the product support page on the HP website Disk replacement video To assist you in replacing the disk a replacement video is available You can view the video at the following website The same procedure is used for EVA3000 5000 and EVA4x00 6x00 8x00 products http www thesml com csr htm prodSeriesld 470490 88 Customer replaceable units Types of disk failures There are two types of disk failures Hard failure The disk is no longer functioning properly and has been assigned a failed status This type of failure is indicated by an operational state of Bl Failed in HP Command View EVA The amber fault status indicator on the disk is typically on Impending failure Although the disk is still functioning errors have been detected that indicate an impending failure This type of failure is not accompanied by a failed status A CAUTION A disk with an impending failure will appear to be operating normally in HP Command View EVA and the fault light on the disk will not be on Therefore it is important that you positively identify the disk before performing the replacement Work with the HP Solution Center to ensure you identify the correct disk for replacement Checking system redunda
155. losure signal detected Check transceiver and fiber cable connections Power Present Bottom port Fibre Channel drive enclosure signal detected Flashing Top port EMU detected possible transceiver problem Check transceiver and fiber cable connections Power Present Bottom port Fibre Channel drive enclosure signal detected Flashing Top port Fibre Channel drive enclosure signal detected Power Present Bottom port EMU detected possible transceiver problem Check transceiver and fiber cable connections NOTE The EMU will not flash the lower indicator on its own It will flash only in response to a locate command You can flash each of the lights independently during a locate action No I O module power I O module is nonoperational Check power supplies If power supplies are operational replace I O module 48 Enterprise Virtual Array hardware components Fibre Optic Fibre Channel cables The Enterprise Virtual Array uses orange 50 um multi mode fiber optic cables for connection to the SAN The fiber optic cable assembly consists of two 2 m fiber optic strands and small form factor connectors on each end See Figure 13 To ensure optimum operation the fiber optic cable components require protection from contamination and mechanical hazards Failure to provide this protection can cause degraded operation Observe the following precautions when using fiber optic cables To avoi
156. lowed by a period For example when a bay 6 drive error occurs the element number display is 06 a display of 14 indicates a bay 14 problem e The third level display identifies a specific problem the error code with a two digit decimal number For example should the problem be either the installation of an incorrectly configured drive or one that cannot operate at the loop link rate the display is 07 HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 119 Correcting errors Correcting an error may require you to perform a specific set of actions In some cases the only available corrective action is to replace the element Table 49 lists the element type codes assigned to the drive enclosure elements Table 49 Assigned element type codes Element Disk Drives Power Supplies Blowers Temperature Sensors Audible Alarm EMU Controller OCP LCD Transceivers Language Communication Port Voltage Sensors Current Sensors Drive Enclosure Drive Enclosure Backplane I O Modules Does not generate a condition report However for any error you should record the error code Then implement the recommended corrective action Drive conditions The format of a disk drive condition report is 0 en ec where e 0 1 is the disk drive element type number e en is the two character disk drive element e ec is the error code A direct correlat
157. m the following steps ls Verify that each fabric Fibre Channel switch to which the HSV controllers are connected is powered up and fully booted The power indicator on each switch should be on If you must power up the SAN switches wait for them to complete their power on boot process before proceeding This may take several minutes If the management server you shut down is an SMA power it on and wait for it to completely boot Verify the SMA is running by logging into it using the web interface EY NOTE Before applying power to the rack ensure that the power switch on each HSV controller is off HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 37 3 Power on the circuit breakers on both EVA rack PDUs Verify that all drive enclosures are operating properly The status indicator and the power indicator should be on green 4 Wait three minutes and then verify that all disk drives are ready The drive ready indicator and the drive online indicator should be on green 5 Power on the upper controller It takes the roll of master controller 6 Wait 10 seconds and then power on the lower controller It takes the roll of slave controller 7 Verify that the Operator Control Panel OCP display on each controller displays the storage system name and the EVA WWN 8 Start HP Command View EVA and verify connection to the storage system If the storage system is not visible click HSV Storage Network i
158. mber e ec is the error code The only corrective action available for this error is to replace the drive enclosure 8 2 01 10 NONCRITICAL condition Backplane NVRAM read An invalid NVRAM read occurred and an automatic recovery process has begun This condition report is active for 15 seconds If the automatic recovery process does not correct the problem record all six characters of the condition report then contact your HP authorized service representative 8 2 01 11 NONCRITICAL condition Backplane NVRAM write failure The system is unable to write data to the NVRAM This problem prevents communication between elements in the enclosure This condition report is active for 15 seconds To correct this problem record all six characters of the condition report then contact your HP authorized service representative 8 2 01 12 NONCRITICAL condition Backplane NVRAM read failure The system is unable to read data from the NVRAM This problem prevents communication between elements in the enclosure This condition report is active for 15 seconds To correct this problem record all six characters of the condition report then contact your HP authorized service representative 8 2 01 13 NONCRITICAL condition Backplane WWN is blank The system is unable to read valid data from the NVRAM This report is active until corrected This condition can result in incorrect device location data being displayed To correct this problem record all s
159. most significant digits of the Reporting Group Number press and hold the top push button unit the display is rH Press and release the top push button to display the first two digits of the RGN Press and release the top push button until the alphanumeric display is rH Press and hold the top push button until the alphanumeric display is rl Press and release the top push button to display the last two digits of the Reporting Group Number ow ae To exit the display press and release the bottom push button until the alphanumeric display is rG Fibre Channel loop switches The Fibre Channel loop switch acts as a central point of interconnection and establishes a fault tolerant physical loop topology between the controllers and the disk enclosures 66 Enterprise Virtual Array hardware components yo gt gt gt ke O Bi ob Glos op Alo apo Geo a ga oo oo oo o0 oo a oo Oo Oo Oo Oo Wak goni apo gote apo dp y y a e A 9090 0000 Figure 21 FC loop switch 1 Handle 2 Bezel snaps
160. n EMU interrupted 04 128 0 7 01 03 UNRECOVERABLE Condition Power supply shutdown 2 2 2 129 0 7 01 04 INFORMATION condition EMU internal data 2 04 129 0 7 01 05 UNRECOVERABLE condition Backplane NVRAM o 129 0 7 01 10 NONCRITICAL condition NVRAM invalid read data 129 0 7 01 11 NONCRITICAL condition EMU NVRAM write failure 2 2 2 ee 129 0 7 01 12 NONCRITICAL condition EMU cannot read NVRAM data 2 2 130 0 7 01 13 UNRECOVERABLE condition EMU load failure 2 2 ee ee 130 0 7 01 14 NONCRITICAL condition EMU enclosure address 2 ee ee ee 130 0 7 01 15 UNRECOVERABLE condition EMU hardware failure 2 2 ee ee 131 0 7 01 16 INFORMATION condition EMU internal ESI data corrupted 2 2 2 131 0 7 01 17 UNRECOVERABLE condition Power shutdown failure 0 131 0 7 01 18 UNRECOVERABLE condition EMU hardware failure 0 0 131 0 7 01 19 UNRECOVERABLE condition EMU ESI driver failure 2 2 0 0 132 Transceiver conditions veg AE EA A e A AR 132 O F en 01 CRITICAL condition Transceiver incompatibility 132 0 F en 02 CRITICAL condition Transceiver data signal lost 2 ee ee ee 132 0 F en 03 CRITICAL condition Transceiver fibre channel drive enclosure bus fault 133 O F en 04 CRITICAL condition Transceiver removed 2 22 2 2 ee 133 O F en 05 CRITICAL condition Inv
161. n Failures The average time from start of use to first failure in a large population of identical systems components or devices multi mode fiber Network Storage Controller NONCRITICAL Condition node port non OFC Open Fibre Control NSC NVRAM occupancy alarm level OCP online nearonline operator control panel OpenView Stor age Management Server param password PDM A fiber optic cable with a diameter large enough 50 microns or more to allow multiple streams of light to travel different paths from the transmitter to the receiver This transmission mode enables bidirectional transmissions See NSC A drive enclosure EMU condition report that occurs when one or more elements inside the enclosure have failed or are operating outside of their specifications The failure does not affect continued normal operation of the enclosure All devices in the enclosure continue to operate according to their specifications The ability of the devices to operate correctly may be reduced if additional failures occur UNRECOVERABLE and CRITICAL errors have precedence over this condition This condition has precedence over INFORMATION condition Early correction can prevent the loss of data A device port that can operate on the arbitrated loop topology A laser transceiver whose lower intensity output does not require special open Fibre Channel mechanisms for eye protection The Enterprise storage system transceivers
162. n page 56 ED AN Alphanumeric gol For a description of the alphanumeric The two character seven segment display display see Using the alphanumeric display on page 56 displays alphanumeric characters HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 55 EMU indicator displays The EMU status indicators are located above the alphanumeric display See Figure 17 These indicators present the same information as those on the front lower right corner of the enclosure You can determine the EMU and enclosure status using the information in EMU LED displays table Table 15 EMU status indications EMU indicator Power indicator Fault indicator Status and recommended actions green green amber Flashing Flashing Flashing The EMU Locate function is active This display has precedence over all others Fault conditions cannot be displayed when the Locate function is active Flashing The EMU is operational The enclosure power both 5 VDC and 12 VDC is present and correct There are no enclosure faults Flashing The EMU is operational There is an enclosure fault Check the alphanumeric display error code for information about the problem Flashing The EMU is operational This display may be present when power is initially applie to the enclosure Note When the 5 VDC is incorrect all the indicators are off There is an EMU fault There is no enclosure fault T
163. n the Navigation pane then click Discover in the Content pane to discover the array EY NOTE If the storage system is still not visible reboot the management server to re establish the communication link 9 Check the storage system status using HP Command View EVA to ensure everything is operating properly If any status indicator is not normal check the log files or contact your HP authorized service provider for assistance Saving storage system configuration data As part of an overall data protection strategy storage system configuration data should saved during initial installation and whenever major configuration changes are made to the storage system This includes adding or removing disk drives creating or deleting disk groups and adding or deleting virtual disks The saved Eonfaliaiion data can save substantial time should it ever become necessary to re initialize the storage system The configuration data is saved to a series of files which should be stored in a location other than on the storage system This procedure can be performed from the SMA or management server where the HP Command View EVA is installed or any host that can run the Storage System Scripting Utility SSSU to communicate with the management server EY NOTE For more information on using SSSU see the HP StorageWorks Storage System Scripting Utility reference See Related documentation on page 13 1 Double click on the SSSU des
164. nal controller Uninitializing the system Uninitializing the system is another way to shut down the system This action causes the loss of all storage system data Because HP Command View EVA cannot communicate with the disk drive enclosures the stored data cannot be accessed A CAUTION Uninitializing the system destroys all user data The WWN will remain in the controller unless both controllers are powered off The password will be lost If the controllers remain powered on until you create another storage system initialize via GUI you will not have to re enter the WWN Use the following procedure to uninitialize the system 1 Press W three times to scroll to the Shutdown Options menu Press D gt to display Restart Press W twice to display Uninitialize System Press gt to display Uninitialize uh QN Select Yes and press Enter The system is now uninitialized Password options The password entry options are Entering a password during storage system initialization see Setting up an HSV210 series controller pair using the OCP Showing the current password e Changing a password see Changing a password e Removing password protection see Clearing a password Changing a password For security reasons you may need to change a storage system password Your password must contain eight characters consisting of any combination of the uppercase letters A through Z and the lowercase letters a thro
165. nce received including interference that may cause undesired operation 1 PHASE Hz 50 60 V220 240 AC This class A digital apparatus complies with Canadian ICES 003 d Series EK1504 TORMI 73 ARRMBLECT OMMERAMA TENTS A24 EMOCIONES RA EMF SLOMRINST LOHR 3920056 3 a E L 0 E 38920058 mee eee ae DS SV110 0 0 0 0 ONI eee ee O a a o e3 ce CA CXO8157A Figure 46 Typical enclosure certification label EY NOTE The certification symbols on the label depend upon the certification level For example the FCC Class A certification symbol is not the same as the FCC Class B certification symbol Fibre Channel drive enclosure specifications This appendix defines the physical environmental and power specifications of the Fibre Channel drive enclosure and the elements Physical specifications This section describes the physical specifications of the drive enclosure and elements A WARNING An assembled enclosure all elements installed weighs more than 29 5 kg 65 lb and requires a minimum of two individuals to move Table 28 defines the dimensions and weights of the enclosure Table 28 Drive enclosure physical specifications NOTE Metric dimensions are expressed in whole numbers For example 10 795 cm is expressed as 108 mm Millimeter dimensions are always expressed in whole numbers Shipping Empty Installed Carton Carton and pallet 131 mm 5 16 in 131 mm 5 16 in 641 mm
166. ncy Before replacing a disk check the redundancy status of the entire storage system to ensure a disk can be removed without impacting data availability A CAUTION Do not proceed with the disk replacement until you are certain the storage system is redundant 1 2 3 Open HP Command View EVA and click the icon of the storage system you want to check Figure 32 On the Initialized Storage System Properties window click Check Redundancy Figure 33 If the system is redundant continue with Verifying component failure If the system is not redundant information is displayed TO the cause of the lack of redundancy See the HP Command View EVA online help to interpret the information that is displayed In this situation work with your HP call center agent to determine how to proceed HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 89 Storage Systems 29 EVA Storage Network QS Xi Boise gt 3 Virtual Disks a Hosts Disk Groups Data Replication 3 Hardware Figure 32 Selecting a storage system Storage System Properties System option Qui Pre Check Redundancy Shut down i Figure 33 Checking redundancy Verifying component failure Before replacing a disk use the following methods to verify component failure A CAUTION If HP Command View EVA does not present a status consistent with the disk status indicators or if HP Command View EVA or your system mo
167. nd Fibre Channel switches These pieces are installed in a rack and connected to the SAN HP StorageWorks Controller Software manages operation of the storage system hardware and provides the communication link to HP Command View EVA HP Command View EVA management software that communicates with the controllers Together HP Command View EVA and the controllers control and monitor Enterprise Virtual Array storage systems These components work together to create an entire storage system solution Management is accomplished by accessing HP Command View EVA through your browser HP Command View EVA HP Command View EVA is the software suite through which you configure manage and monitor the Enterprise Virtual Array EVA The software suite includes HP Command View EVA Use the graphical user interface for simple or initial configuration tasks and for real time status monitoring of the array HP StorageWorks Storage System Scripting Utility Use the command line interface to script and run repetitious and complex configuration tasks See HP StorageWorks Storage Scripting Utility reference for more information HP Command View EVAPerf Use this tool to monitor array performance HP Command View EVA enables you to e Initialize the array e Create modify and monitor disk groups virtual disks logical unit numbers LUNs snapshots snapclones mirrorclones and DR groups e Restore a virtual disk from a snaps
168. ne like a snapshot reflects the contents of the source virtual disk at a particular point in time Unlike the snapshot the Snapclone is an actual clone of the source virtual disk and immediately becomes an independent Active member of its own virtual disk family A temporary virtual disk Vdisk that reflects the contents of another virtual disk at a particular point in time A snapshot operation is only done on an active virtual disk Up to seven snapshots of an active virtual disk can exist at any point The active disk and its snapshot constitute a virtual family See also active virtual disk virtual disk copy and virtual disk family Storage System Name An HP Command View EVA assigned unique 20 character name that identifies a specific storage system See carrier The aggregated blocks of available storage in the total physical disk array The controllers storage devices enclosures cables and power supplies and their software See SSN An electro mechanical device that initiates an action or completes a circuit Terabyte A term defining either A data transfer rate A measure of either storage or memory capacity of 1 099 5111 627 776 240 bytes See also TBps Terabytes per second A data transfer rate of 1 000 000 000 000 1012 bytes per second Termination Code An Enterprise Storage System controller 8 character hexadecimal display that defines a problem causing controller operations to halt See also ID
169. nee cg fae ORY Se Oe Ue GAs ee Se ds ee ee oe tye ee G 93 Changing the Device Addition Policy 1 oo 93 Installing ISK oa e pene 00 ria die RL he GR oe oO we oe ABLE Re he A 94 Verifying proper operation 04 44 4 4 G Go He HRS ee ewe EAR OSS BG HS 94 Adding the disk to a disk group co wom x a oh A Re he eR ple ee RA 95 Returning the failed component 5 4 4 a o a A 95 Replacing the disk enclosure power supply blower oa a a a a a a 95 Before you begin ada a a a 96 Verifying component failure koh hw a 96 Removing a blower a 97 Installing a blower 4 0 2d e the de E A a AAA 97 Removing a power supply 98 Installing a power supply 6 4 wu SAG KES we ewe a eee ee oe 98 Verifying proper operation 2 o 99 Returning the failed component 2 2 99 A Regulatory notices and specifications 101 Regulatory notices gt Sue aad a AE Le ES Re OE AAA 101 Federal Communications Commission FCC notice 2 101 FCC Class A certification 5 ange ci SSE A a A 101 Class A equipment 2a oa ee a A a a 101 Class B equipment 0 RA RA a de ii 102 Declaration of conformity for products marked with the FCC logo United States only 102 HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 5 Modifications 2 a ee 102 AA AA 102 las rd yic s sos oe ar e er de A A a AR e aE 102 Laser safety warnings oa a e a e As a
170. nel Adapter FCL00p Switches CXO7947B Figure 2 EVA5000 configuration EVA3000 storage system connections Figure 3 shows a typical EVA3000 SAN topology The HSV100 controllers connect via two host ports FP1 and FP2 to the Fibre Channel fabrics The hosts that will access the storage system are connected to the same fabrics The HP Command View EVA management server also connects to the fabric e The controllers connect through one loop pair to the drive enclosures The loop pair consists of two independent loops each capable of managing all the disks should one loop fail The controllers connect directly to the disk enclosures 26 Enterprise Virtual Array startup Network Interconnection Browser Browser Non Host Host X Host Z FCA FCA FCA FCA Management Server Command View EVA FP1 FP2 Cache Mirror Port Controller A Controller B Loop Pair 1 Loop Pair 1 Drive Enclosures A FP Fibre Host Port FCA Fibre Channel Adapter 25060a Figure 3 EVA3000 configuration Procedures for getting started Responsibility 1 Gather information and identify all related storage Customer documentation 2 Contact an authorized service representative for Customer hardware configuration information 3 Enter the World Wide Name WWN
171. nent A CAUTION Removing a component significantly changes the air flow within the enclosure All components must be installed for the enclosure to cool properly If a component fails leave it in place in the enclosure until a new component is available to install Verifying component failure Consult HP technical support to verify that the hardware component has failed and that you are authorized to replace it yourself Additional hardware failures can complicate component replacement Check HP StorageWorks Command View EVA and or the WEBES System Event Analyzer as follows to detect any additional hardware problems When you have confirmed that a component replacement is required you may want to clear the Real Time Monitoring view This makes it easier to identify additional hardware problems that may occur while waiting for the replacement part Before installing the replacement part check the Real Time Monitoring view for any new hardware problems If additional hardware problems have occurred contact HP support before replacing the component See the System Event Analyzer online help for additional information Procuring the spare part Parts have a nine character spare component number on their label Figure 30 The first six characters 123479 identify the element the last three characters 002 define the revision level The replacement HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 85
172. ng and writing to a VraidO virtual disk is very fast and makes the fullest use of the available storage but there is no data protection redundancy unless there is parity A virtualization technique that provides the highest level of data protection All data blocks are mirrored or written twice on separate physical disks For read requests the block can be read from either disk which can increase performance Mirroring takes the most storage space because twice the storage capacity must be allocated for a given amount of data A virtualization technique that uses parity striping to provide moderate data protection Parity is a data protection mechanism for a striped virtual disk A striped virtual disk is one where the data to and from the host is broken down into chunks and distributed on the physical disks comprising the disk group in which the virtual disk was created If the striped virtual disk has parity another chunk a parity chunk is calculated from the set of data chunks and written to the physical disks If one of the data chunks becomes corrupted the data can be reconstructed from the parity chunk and the remaining data chunks See WWN HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 157 write back caching write caching WWN 158 Glossary A controller process that notifies the host that the write operation is complete when the data is written to the cache This occurs before transferring
173. nitoring tool indicates multiple hardware failures contact HP support for assistance hitp www hp com support e Analyze any failure messages received Error messages identify each disk by its rack enclosure bay and UUID World Wide Name Record this loto to assist you in identifying the correct disk before replacing it The following is a sample a the disk identification information FRU List Storage System Name EVA_1 Storage System World Wide ID 5000 1FE1 0015 42A0 Disk Drive UUID 2000 0000 871D FE60 Drive Location Enclosure ID 8 Bay ID l Rack Number 0 EY NOTE The Disk Drive UUID corresponds to the disk Node World Wide Name displayed in HP Command View EVA Check the disk status indicators Figure 34 If a hard failure has occurred the fault indicator should be On Check the disk status using HP Command View EVA 1 In the Navigation pane select Storage system gt Hardware gt Rack gt Disk enclosure gt Bay Use the information from the error message to guide you to the correct disk 2 In the Content pane select the Disk Drive tab 90 Customer replaceable units 3 Check the disk Node World Wide Name against the error message UUID information recorded earlier to ensure you have selected the correct disk Figure 35 4 Check the disk operational state If a hard failure has occurred the operational state should be BEI Failed A disk with an impending failure indicates
174. notice ne a a AAA E AAA 109 Japanese power cord notice los oa a a 109 Country specific certifications 0 0 a eee 109 Fibre Channel drive enclosure specifications o o ee oe 110 Physical specifications kee oo EH a e de ARA CBS 110 Environmental specifications 6 o oo 110 Power specifications 4 ke Re wh he e ee a a eS Mm Fibre Channel switch specifications o a a a a 113 Controller specifications lt a e e E e E AAA A ee 113 Physical specifications ds a a e Ee ele A ES 113 Power specifications ar Go eh HH a E AE AA OR Hm a 113 Environmental specifications 2 amp 4 e e AR AAA 114 Rack specifications A RR BO ae 114 Physical specifications lr A A ee 114 Environmental specifications 6 o o oa a 116 Power specifications 2 aoe ep oe ae a Ho Ae ee A ee 116 B EMU generated condition reports 119 Condition report format Caxias hd Aa A a Ree ow Od 119 Correcting errors e aso o ra Hee RR a Gok Pe ee 120 Drive conditions lt doc A RE AR A A OG 120 0 1 en 01 CRITICAL condition Drive configuration or drive link rate 2 2 2 120 0 1 en 02 INFORMATION condition Drive missing 2 2 ee ee 121 0 1 en 03 INFORMATION condition Drive software lock active 0 0 121 0 1 en 04 CRITICAL condition Loop a drive link rate incorrect 2 2 122 0 1 en 05 CRITICAL condition Loop b drive link rate incorrect 2 2 ee 122 Power supply cond
175. nt Power 3 3 VDC 3 23 VDC 5 1 VDC 3 30 VDC 3 36 VDC 18 A 59 4W Output Voltage Steady state current Power 4 80 VDC 5 00 VDC 5 25 VDC 5 0 A 25 5 W 1 3 3 VDC steady state current requires a minimum 5 0 V load of 1 A 2 Total power includes 14 0 watts for the internal blower Total Current Total Power 24 A 105 6 W Table 39 defines the AC input current and wattage to the controller power supplies Table 39 AC input current and wattage Nominal Maximum Input Voltage Amps Watts 60 Hz inp 100 VAC 0 928 94 120 VAC 0 788 94 208 VAC 0 576 97 220 VAC 0 616 240 VAC Environmental specifications There are no controller environmental specifications See Environmental specifications for this information Rack specifications Physical specifications A WARNING The weight of the drive enclosure with the elements installed always requires at least two individuals to move HP recommends using a fork lift or a hand truck to move an enclosure in the shipping container Table 40 through Table 45 define the dimensions and weights of the 9000 Series and 10000 Series Enterprise Virtual Array racks 114 Regulatory notices and specifications Table 40 9000 Series Enterprise 42U Rack Physical Dimensions Configuration Height in mm Width in mm Depth in mm Max Wt lbs kg Enterprise 2C6D 78 75 2000 0 23 7
176. nterprise Virtual Array hardware components Table 21 Fibre Channel switch basic troubleshooting Problem Recommended action SFPs are installed in ports but no indicators are lit 1 Verify that the power cord is firmly seated in the switch and is connected to the power outlet 2 Check the power indicator to verify that the switch is on SFP is installed but the Port Bypassed indicator is lit Re seat the SFP If the same condition occurs the SFP is probably faulty and should be replaced SFP is installed but the SFP status indicator and the Port Bypassed indicator are lit This condition indicates that the switch is not receiving a valid Fibre Channel signal or that the switch is receiving an LIP 1 Ensure that the switch is powered on 2 Contact your HP authorized service representative for further assistance SFP is installed and the SFP status indicator is lit but the devices are not communicating HSV controllers This condition indicates that the switch is receiving a valid Fibre Channel signal but there are no upper level protocols active 1 Verify that you are running the correct firmware on all storage system hardware 2 Check the Loop Operational indicator a If the Loop Operational indicator is lit the devices have completed initialization b Ifthe Loop Operational indicator is off the devices were not initialized Disconnect the devices from the switch Reconnect the devices on
177. nterprise Virtual Array upgrading disk drive firmware read me first for installation instructions You can download these documents from the following website 94 Customer replaceable units http www hp com support manuals Click Disk Storage Systems under Storage and then select the appropriate product under EVA Disk Arrays If the disk is running an unsupported version of firmware download the correct firmware from the following website and install it using the instructions included with the firmware file Do not add the disk to a disk group if it is running an unsupported firmware version http www hp com support evadiskfirmware EY NOTE When downloading the firmware use the disk model number to locate the correct firmware file If you have difficulty locating the correct firmware contact your HP authorized service representative for assistance If you are running XCS 6 000 verify that leveling is not in progress before upgrading the disk drive firmware In HP Command View EVA go to the General tab of the Disk Group Properties window and verify that the Leveling field displays Inactive If it displays Active wait for leveling to complete before performing the upgrade This does not apply if you are running XCS 6 100 or later Type Fibre Channel Disk IManufact ar M del number BFO7255B2C wgyare version HPOS Formatted capacity Drive Type Online Figure 40 Checking m
178. nterprise Virtual Array user guide VCS 4 xxx 97 Figure 43 Installing a blower Removing a power supply A CAUTION When a power supply is removed the enclosure could shut down within seven minutes due to overheating unless the power supply is replaced 1 Disengage the power cord lock 1 Figure 44 and disconnect the power cord from the power supply A CAUTION When removing the left power supply ensure the cord lock on the right power supply is engaged This will avoid inadvertently disconnecting the right power supply Also take care to avoid disrupting the cables on the I O module to left of the power supply 2 Lift up on the wine colored mounting latch 2 then grasp the blower 3 and pull the power supply out of the enclosure 3 Remove the blower from the defective power supply and install it on the replacement power supply Figure 44 Removing a power supply Installing a power supply 1 Lift up on the module latch 1 Figure 45 and slide the power supply into the enclosure until it is fully seated 98 Customer replaceable units 2 Connect the power cord to the power supply and engage the cord lock Figure 45 Installing a power supply Verifying proper operation After replacing the power supply or blower check the following to verify that the component is operating properly EY NOTE It may take up to 10 minutes for the component to display good status Make sure the blower beg
179. ntil the desired Versions Menu option appears and then press W or P to move to sub menu items Shutting down the system A CAUTION To power off the system for more than 96 hours use HP Command View EVA You can use the Shutdown System function to implement the shutdown methods listed below These shutdown methods are explained in Table 26 Shutting down the controller see Shutting the controller down e Restarting the system see Restarting the System Uninitializing the system see Uninitializing the System To ensure that you do not mistakenly activate a shutdown procedure the default state is always NO indicating do not implement this procedure As a safeguard implementing any shutdown method requires you to complete at least two actions Table 26 Shutdown methods LCD prompt Description Restart System Implementing this procedure establishes communications between the storage system and HP Command View EVA This procedure is used to restore the controller to an operational state where it can communicate with HP Command View EVA Power off system Implementing this procedure initiates the sequential removal of controller power This ensures no data is lost The reasons for implementing this procedure include replacing a drive enclosure Uninitialize Implementing this procedure will cause the loss of all data For a detailed discussion of this procedure see Uninitializing the System Shuttin
180. ntroller modules which together control the disk enclosures in the storage system See CAC A drive enclosure EMU condition that occurs when one or more drive enclosure elements have failed or are operating outside of their specifications The failure of the element makes continued normal operation of at least some elements in the enclosure impossible Some enclosure elements may be able to continue normal operations Only an UNRECOVERABLE condition has precedence This enion has precedence over NONCRITICAL errors and INFORMATION condition Customer Replaceable Unit A storage system element that a user can replace without using special tools or techniques or special training See CRU HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 145 data entry mode default disk group Detailed Fault View device channel device ports device side ports DIMM dirty data disk drive disk drive blank drive enclosure drive enclosure event disk failure pro tection disk group disk migration state disk replacement delay drive blank drive enclosure dual loop 146 Glossary The state in which controller information can be displayed or controller configuration data can be entered On the Enterprise Storage System the controller mode is active when the LCD on the HSV Controller OCP is Flashing The first disk group created at the time the system in initialized The default disk group can contain
181. odel number and firmware version Adding the disk to a disk group After replacing the disk add it fo a disk group The disk is typically added back into its original disk group 1 In the Navigation pane select Storage system gt Hardware gt Rack gt Disk enclosure gt Bay 2 In the Content pane select the Disk Drive tab 3 Click Group to initiate the process for adding the disk to a disk group Operation Successful is displayed indicating the disk is now grouped and leveling has been initiated The storage system begins immediately using the disk EY NOTE If the Device Addition Policy is set to automatic the disk is automatically added to a disk group In this case the Group option will not be available Returning the failed component Follow the return instructions provided with the new component Replacing the disk enclosure power supply blower This section describes the procedure for replacing the power supply blower assembly HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 95 EY NOTE Because this component is used in several products the drawings may reflect a different enclosure than the one you have The removal and replacement procedure is the same for each product Before you begin Observe the following precautions when replacing the power supply blower A CAUTION You have only seven minutes to perform the replacement procedure Both power supplies must be install
182. ons is determined by the current display and location in the menu structure Table 24 defines the basic push button functions when navigating the menus and options To simplify presentation and to avoid confusion the push button reference names regardless of labels are left right top and bottom Table 24 Navigation button functions Button Function v Moves down through the available menus and options Moves up through the available menus and options A Selects the displayed menu or option Returns to the previous menu Alphanumeric display The alphanumeric display uses two LCD rows each capable of displaying up to 20 alphanumeric characters By default the alphanumeric display alternates between displaying the Storage System Name and the World Wide Name An active flashing display an error condition message or a user entry pressing a push button overrides the default display When none of these conditions exist the default display returns after approximately 10 seconds Displaying the OCP menu tree The Storage System Menu Tree lets you select information to be displayed configuration settings to change or procedures to implement To enter the menu tree press any navigation push button when the default display is active The menu tree is organized into the following major menus e System Info displays information and configuration settings Fault Management displays fault information Inf
183. ontroller presents the disk Table 6 identifies the presentation behavior that results when the failover failback setting for a virtual disk is changed EY NOTE If the new setting causes the presentation of the virtual disk to move to a new controller any snapshots or snapclones associated with the virtual disk will also be moved Table 6 Impact on virtual disk presentation when changing failover failback setting New setting Impact on virtual disk presentation No Preference None The disk maintains its original presentation Path A Failover If the disk is currently presented on controller B it is moved to controller A If the disk is on controller A it remains there Path B Failover If the disk is currently presented on controller A it is moved to controller B If the disk is on controller B it remains there Path A Failover Failback If the disk is currently presented on controller B it is moved to controller A If the disk is on controller A it remains there Path B Failover Failback If the disk is currently presented on controller A it is moved to controller B If the disk is on controller B it remains there 36 Enterprise Virtual Array operation Storage system shutdown and powerup The storage system is shut down using HP Command View EVA The shutdown process performs the following functions in the indicated order 1 Flushes cache 2 Removes power from the controllers 3
184. opology operation Fibre Channel Host Bus Adapter An interchangeable term for Fibre Channel adapter See also FCA Fibre Channel Adapter An adapter used to connect the host server to the fabric Also called a Host Bus Adapter HBA or a Fibre Channel Host Bus Adapter FC HBA See also FC HBA Federal Communications Commission The federal agency responsible for establishing standards and approving electronic devices within the United States Fibre Channel Protocol The mapping of SCSI 3 operations to Fibre Channel The optical media used to implement Fibre Channel The technology where light is transmitted through glass or plastic optical threads fibers for data communication or signaling purposes A transmission medium designed to transmit digital signals in the form of pulses of light Fiber optic cable is noted for its properties of electrical isolation and resistance to electrostatic contamination The international spelling that refers to the Fibre Channel standards for optical media A data transfer architecture designed for mass storage devices and other peripheral devices that require very high bandwidth See FCA An enclosure that provides twelve port central interconnect for Fibre Channel Arbitrated Loops following the ANSI Fibre Channel drive enclosure standard See FRU The act of writing dirty data from cache to a storage media Fault Management Code The HP Command View EVA display of the Enterprise Stor
185. ore information about CSR contact your local service provider For North America see the CSR website http www hp com go selfrepair To determine the warranty service provided for this product see the warranty information website http www hp com go storagewarranty To order a replacement part contact an HP authorized service provider or see the HP Parts Store online http www hp com buy parts HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 87 Replacing the failed component A CAUTION Components can be damaged by electrostatic discharge Observe the following proper anti static protection Always transport and store CRUs in an ESD protective enclosure Do not remove the CRU from the ESD protective enclosure until you are ready to install it Always use ESD precautions such as a wrist strap heel straps on conductive flooring and an ESD protective smock when handling ESD sensitive equipment e Avoid touching the CRU connector pins leads or circuitry Do not place ESD generating material such as paper or non anti static pink plastic in an ESD protective enclosure with ESD sensitive equipment HP recommends waiting until periods of low storage system activity to replace a component When replacing components at the rear of the rack cabling may obstruct access to the component Carefully move any cables out of the way to avoid loosening any connections In particular avo
186. ormation about the Fault Management menu is included in Controller fault management Shutdown Options initiates the procedure for shutting down the system in a logical sequential manner Using the shutdown procedures maintains data integrity and avoids the possibility of losing or corrupting data System Password create a system password to ensure that only authorized personnel can manage the storage system using HP Command View EVA To enter and navigate the storage system menu tree 1 Press any push button while the default display is in view System Information becomes the active display 2 Press W to sequence down through the menus Press to sequence up through the menus Press gt to select the displayed menu Press l to return to the previous menu 72 Enterprise Virtual Array hardware components EY NOTE To exit any menu press Esc or wait ten seconds for the OCP display to return to the default display Table 25 identifies the menu options available within the OCP display A CAUTION Some of the configuration settings available through the OCP impact the operating characteristics of the storage system You should not change any setting unless you understand how it will impact system operation For more information on the OCP settings contact your HP authorized service representative Table 25 Menu options within the OCP display Information Fault Management Shutdown Options System Passwor
187. osure Each of the drive enclosures on a loop pair are in one reporting group All of the drive enclosures on loop pair 1 both loop 1A and loop 1B share a unique reporting group number All of the drive enclosures on loop pair 2 both loop 2A and loop 2B share a unique reporting group number Each EMU collects environmental information from the associated enclosure and broadcasts the information to reporting group members using the enclosure address bus Information from enclosures in other reporting groups is ignored HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 65 Reporting group numbers The reporting group number RGN range is 0000 through 4099 decimal e 0000 is reserved for enclosures that are not part of any reporting group e 0001 through 0015 are RGNs reserved for use by the EMU e 0016 through 4095 are valid RGNs 4096 through 4099 are invalid RGNs The reporting group numbers are displayed on the EMU alphanumeric display as a pair of two digit displays These two displays are identified as rH and rl e Valid rH displays are in the range 00 through 40 and represent the high order most significant two digits of the RGN e Valid rl displays are in the range OO through 99 and represent the low order least significant two digits of the RGN To view a reporting group number 1 Press and release the bottom push button until the alphanumeric display is rG 2 To display the two
188. osure are e 2125 Gb dual loop 14 drive enclosure Dualloop Fibre Channel drive enclosure I O modules Copper Fibre Channel cables Fibre Channel disk drives and drive blanks e Power supplies Blowers Cache batteries e EMU Enclosure layout The disk drives mount in bays in the front of the enclosure The bays are numbered sequentially from left to right A drive is referred to by its bay number Enclosure status indicators are located in the lower right front corner Figure 10 shows the front and rear views of the FC drive enclosure HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 45 Front O Ou JO El El El El El El El iS El Ei El Ei El OF 0 m Cit EL a TOW 00 0 O_o alo O 0112a Figure 10 FC drive enclosure front and rear views l NO Q Drive bay 1 EMU Blower 1 Blower 2
189. oup Figure 6 shows the sequential building of vertical disk groups EY NOTE Standard and FATA disk drives must be in separate disk eed Disk drives of different capacities and spindle speeds can be included in the same disk group but you may want to consider separating them into separate disk groups 40 Enterprise Virtual Array operation ar E oe io 8 E E I E o 8 E 5 LE al m aM iA b Bia B B Me 8 mE a E 3 E ap T mu e ar n KIHE an E E al if fay E WU E E L CLL NE a B ab l B mm dml He Jab A Ane SIE aB B Jne 3 B 8 AVE a ba io 3 E al T il mW lo E B ae E 6 E E a Ll E all E 8 E Ol i mona Ej A nie ala A E E E f l B E E I jo E DO gDOD OD OOOD ODO T ANY ADAH T lo l xe167 ST Figure 6 Sequential building
190. overview of the steps involved in the installation and configuration of the storage system This chapter consists of Storage system connections e Procedures for getting started e Gathering information Setting up the storage system hardware e Entering data using the Operator Control Panel OCP e Installing HP Command View EVA EVA5000 storage system connections Figure 2 shows a typical EVA5000 SAN topology The HSV110 controllers connect via two host ports FP1 and FP2 to the Fibre Channel fabrics The hosts that will access the storage system are connected to the same fabrics The HP Command View EVA management server also connects to the fabric The controllers connect through two loop pairs to the drive enclosures Each loop pair consists of two independent loops each capable of managing all the disks should one loop fail Four FC loop switches are used to connect the controllers to the disk enclosures HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 25 Network Interconnection Browser Browser Non Host Host X Host Z FCA FCA FCA FCA Management Server Command View EVA FP1 FP2 Cathe FP1 FP2 Controller Mirror Port Controller A B Loop Loop Loop Loop Pair 1 Pair 2 Pair 2 Pair 1 FC Loop Switches A B Drive Enclosures A B FP Fibre Host Port FC L itches gt FCA Fibre Chan
191. owers Figure 16 illustrates the major power supply and cooling components 0 00 Figure 16 Power supply and blower assembly components CXO7489A 1 Power supply Status indicator AC Input connector with bail Module latch wine colored Blower tabs wine colored O oO h W N Blower HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 51 Power supplies Blowers The two power supplies mount in the rear of the enclosure See Figure 16 The supplies are autoranging and operate on a country specific AC input voltage of 202 to 240 VAC 10 50 to 60 Hz 5 188 to 264 VAC 47 to 63 Hz The DC outputs of this power supply are e 5 1 VDC for the EMU I O module backplane and disk drives e 12 1 VDC for the disk drives e 12 5 VDC for the disk drives The output of each power supply is 499W with a peak output of 681W A single power supply can support an enclosure with a full complement of disks The power supply circuitry provides protection against e Overloads Short circuits Overheating Power supply status and diagnostic information is reported to the EMU with voltage current and temperature signals See Regulatory Notices and Specifications for the enclosure power specifications The power supply temperature sensor provides a temperature range signal to the EMU which uses this signal to set the blower speed The power supply internal temperature can also control the
192. physical components are shown in Figure 1 The disk drives are installed in the disk enclosures which connect to Fibre Channel FC loop switches The controller pair also connects to the FC loop switches nit Hi ho hr ERRERBER HAEN AA DNA ERE little O aa HERR EE Be EE A A Ek RERE iS E ja a fat fr SS Sa E E ls ia a rafal E H EE al jat E fe Bl En pon ca E Fr A a E aa Ae Al i UA ia ORL E LL CE Ea socio balsas baie a CXO7941A Figure 1 EVA5000 Storage system hardware components 1 Drive enclosures 2 FC device loop switches 3
193. r available from http h71028 www7 hp com ERC downloads 5982 9140EN pdf Operating tips and information Reserving adequate free space To ensure efficient storage system operation a certain amount of unallocated capacity or free space should be reserved in each disk group The recommended amount of free space is influenced by your system configuration For guidance on how much free space to reserve See the HP StorageWorks Enterprise Virtual Array configuration best practices white paper See Best practices Using FATA disk drives FATA drives are designed for lower duty cycle applications such as near on line data replication for back up These drives should not be used as a replacement for EVA s high performance standard duty cycle Fibre Channel drives Doing so could shorten the life of the drive Download the following document for more information on FATA drives their uses and benefits http h71028 www7 hp com ERC downloads 5982 7353EN pdf Failback preference setting for HSV controllers Table 4 describes the failback settings supported with HSV controllers and HP Command View EVA These settings apply to all supported operating systems Table 5 describes the failback default behavior and settings allowed for each operating system The table indicates when Secure Path is used in conjunction with the operating system HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 33 Table 4 Failback preference set
194. ransmit and receive data The data connections are the interfaces to the disk drive enclosures or loop switches depending on your configuration the other controller and the fabric Fiber optic cables link the controllers to the fabric and if an expansion cabinet is part of the configuration link the expansion cabinet drive enclosures to the loop switches in the main cabinet Copper cables are used between the controllers mirror port and between the controllers and the drive enclosures or loop switches Racks All storage system components are mounted in a rack Each configuration includes two controller enclosures the controller pair drive enclosures FC loop switches if required and an expansion bulkhead Each controller pair and all the associated drive enclosures form a single storage system Rack configurations Each system configuration depends on the number of disk enclosures included in the storage system For more information about racks and configurations including expansion and interconnection refer to the HP StorageWorks Enterprise Virtual Array hardware configuration guide Power distribution AC power is distributed to the rack through a dual Power Distribution Unit PDU assembly mounted at the bottom rear of the rack The characteristics of the fully redundant rack power configuration are as follows Each PDU is connected to a separate circuit breaker protected 30 A AC site power source 220 240 VAC 10 50 or
195. rocedure to assign the WWN to each pair of controllers 1 Turn the power switches on both controllers off 2 Apply power to the rack 3 Turn the power switch on both controllers on amp NOTE Notifications of the startup test steps that have been executed are displayed while the controller is booting It may take up to two minutes for the steps to display The default WWN entry display has a O in each of the 16 positions 4 Press or Y until the first character of the WWN is displayed Press Pio accept this character and select the next 5 Repeat the preceding step to enter the remaining characters 6 Press 4 to accept the WWN and select the checksum entry mode Entering the WWN checksum The second part of the WWN entry procedure is to enter the two character checksum as follows 1 Verify that the initial WN checksum displays O in both positions 2 Press or W until the first checksum character is displayed Press gt accept this character and select the second character p Press d amp or W until the second character is displayed Press l to accept the checksum and exit A Verify that the default display is automatically selected This indicates that the checksum is valid HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 29 EY NOTE If you enter an incorrect WWN or checksum the system will reject the data and you must repeat the procedure Entering the storage sy
196. rogress 92 Customer replaceable units quested usage Ungrouped Actual usage Ungrouped Disk group 4 Occupancy 0 00 GB RSS ID n a RSS index Figure 37 Checking disk group status Removing a disk A CAUTION Rotating media can make the disk difficult to handle To avoid dropping and damaging the disk wait approximately 30 seconds for the media to stop rotating before removing the disk from the enclosure 1 Push in the wine colored ejector button 1 and pull the release lever 2 down to the full open position 2 Pull the disk part way out of the enclosure 3 and wait for the media to stop spinning 3 When the media has stopped spinning remove the disk from the enclosure Figure 38 Removing a disk Changing the Device Addition Policy To prevent the storage system from automatically grouping a new disk that may have the incorrect firmware on it check the Device Addition Policy and set it to manual if necessary 1 In the HP Command View EVA Navigation pane select the storage system The Initialized Storage System Properties window opens Click System Options Select Set system operational policies If the Device Addition Policy is set to Automatic change it to Manual Click Save changes eee HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 93 EY NOTE To return the Device Addition Policy to automatic repeat this procedur
197. rror condition reporting characteristics a 1 o o Fibre Channel switch system indicators 0 ee Fibre Channel switch port indicators 0 oo Fibre Channel switch basic troubleshooting a a a a 0 eee Controller status indicators 2 o Controller port status indicators a a oo Navigation button functions 6 wos a a a ee Me Menu options within the OCP display oo 2 e Shutdown methods xo cias ia AA A Re ee YS Hardware component CSR support 2 2 2 a Drive enclosure physical specifications 2 2 0 eo Environmental operating specifications 0 0 a Environmental shipping or short term storage specifications Enterprise storage system AC input line voltages o 0a a a 0 ee ee AC input current and wattage gn oa a A BR Output voltage and current specifications o o o a a a a Power specifications y y Eo o a a a AE APRA Fibre Channel switch specifications a a 0 2 Controller enclosure physical specifications o a a a a a a Controller power supply AC power requirements o HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 Controller power supply output specifications a a a a a 0 2 114 AC input current and wattage in da a we 114 9000 Series Enterprise 42U Rack Physical Dimensions o 115 90
198. rts on Fibre Channel devices The link is a full duplex connection to a fabric or a simplex connection between loop devices HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 15 logon loop loop ID loop pair LTEA LUN management agent management agent event Mb MB Mbps MBps mean time be tween failures Mega metadata micro meter mirrored caching mirroring MTBF 152 Glossary Also called login it is a procedure whereby a user or network connection is identified as being an authorized network user or participant See arbitrated loop Seven bit values numbered contiguously from O to 126 decimal and represent the 127 valid AL_PA values on a loop not all 256 hexadecimal values are allowed as AL_PA values per Fibre Channel A Fibre Channel attachment between a controller and physical disk drives Physical disk drives connect to controllers through paired Fibre Channel arbitrated loops There are two loop pairs designated loop pair 1 and loop pair 2 Each loop pair consists of two loops called loop A and loop B that operate independently during normal operation but provide mutual backup in case one loop fails Last Termination Event Array A two digit HSV Controller number that identifies a specific event that terminated an operation Valid numbers range from 00 to 31 Logical Unit Number A SCSI convention used to identify elements The host sees a virtual disk as a LU
199. s 60 Hz input 100 VAC JBOD 436 208 VAC North America 419 50 Hz Input 120 VAC JBOD 419 220 VAC North America 418 230 VAC North America 418 240 VAC Europe 416 Table 33 Output voltage and current specifications Range Specification Minimum Nominal Maximum 5 1 VDC Initial Voltage Steady state current 5 13 VDC 1 0 A 12 2 VDC 5 18 VDC N A Disk Drive Voltage 5 23 VDC 26 0 A Initial Voltage Steady state current 12 13 VDC 1 0 A 12 25 VDC N A 12 37 VDC 26 0 A 12 5 VDC Disk Drive Voltage Initial Voltage Steady state current 12 25 VDC 0 0 OA Table 34 Power specifications Voltage 12 50 VDC N A Current A 12 75 VDC 2 0 A Power W gt Maximum continuous current 5 1 VDC with a minimum 12 2 VDC load of 0A 26 0 A 132 W 12 2 VDC with a minimum 5 VDC load of 4A 28 0 A 342 0 W 12 5 VDC 2 0 A 25 0 W Maximum peak current simultaneous seek activity 499 0 W 5 1 VDC 26 0 A 12 2 VDC 43 0 A 12 5 VDC 2 0 A 112 Regulatory notices and specifications Fibre Channel switch specifications The Fibre Channel Switch requires a clean dry environment for normal operation Table 35 lists the specifications for the Fibre Channel Switch Table 35 Fibre Chann
200. s installed only two PDUs are required If multiple storage systems are installed four PDUs are required The site AC input voltage is routed to each PDU mounted in the rack Each PDU distributes AC through ten receptacles directly to the storage system components PDUs 1 and 3 optional are mounted on the left side of the cabinet Power cords connect these PDUs to the number 1 drive enclosure power supplies and to the controller enclosures PDUs 2 and 4 optional are mounted on the right side of the cabinet Power cords connect these PDUs to the number 2 drive enclosure power supplies and to the controller enclosures HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 81 Moving and stabilizing a rack A WARNING The physical size and weight of the rack requires a minimum of two people to move If one person tries to move the rack injury may occur To ensure stability of the rack always push on the lower half of the rack Be especially careful when moving the rack over any bump e g door sills sp edges carpet edges or elevator openings When the rack is moved over a bump there is a potential for it to tip over Moving the rack requires a clear uncarpeted pathway that is at least 80 cm 31 5 in wide for the 60 3 cm 23 7 in wide 42U rack A vertical clearance of 203 2 cm 80 in should ensure sufficient clearance for the 200 cm 78 7 in high 42U rack A CAUTION Ensure that no verti
201. s now on EY NOTE A disabled audible alarm the bottom push button indicator is on cannot sound for any error condition To ensure that you are immediately alerted to error conditions it is recommended that the alarm mute function be used rather than the alarm disable function If you must use the disable function remember to enable the audible alarm as soon as possible to ensure that you are alerted to errors HP Storage Works 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 59 Enclosure number feature This section provides a description of the purpose function and operation of the EMU enclosure number En feature En description In a single rack configuration the En is a decimal number in the range 00 through 14 which is automatically assigned by the enclosure address bus EY NOTE Your storage system may use an enclosure address bus higher than 14 if your configuration includes an optional expansion cabinet The enclosure address bus connection determines the En For a single rack the display is a decimal number in the range O1 through 14 For a multiple two rack configuration the display is decimal number in the range 01 through 24 By default the two character alphanumeric display shows this number Pressing the bottom push button changes the display to En the En display mode When the display is En pressing and releasing the top push button displays the enclosure number A display of 00 ind
202. s of information Element type The first two digit hexadecimal display defines the element type reporting the problem The format for this display is e t with a period after each character Valid element types are 0 1 through F F Element number The second display is a two digit decimal number that defines the specific element reporting the problem The format for this display is en with a period after the second character e Error code The third display is a two digit decimal number that defines the specific error code The format for this display is ec without any periods For detailed information about each condition report including recommended corrective actions Navigating the error condition display When an error condition occurs the alphanumeric display changes to Er and the error menu is active The buttons are used to display the error condition values Perform the following procedure to display error conditions Figure 20 illustrates the sequence for displaying error conditions 1 With Er in the display press and hold the top push button until the first element type is displayed The most severe error in the queue will be displayed 2 Release the top push button when the element type is displayed The element type has both decimal points lit 3 Press and release the top push button to display the element number This display has only the right decimal point lit 4 Press and release the top push button again to
203. site http www hp com go storagewarranty Subscription service HP recommends that you register your product at the Subscriber s Choice for Business website http www hp com go e updates After registering you will receive e mail notification of product enhancements new driver versions firmware updates and other product resources HP websites For additional information see the following HP websites http www hp com http www hp com go storage http www hp com service_locator http www hp com support manuals http www hp com support downloads Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to StorageDocsFeedback hp com All submissions become the property of HP HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 15 16 About this guide 1 Enterprise Virtual Array description This chapter provides an overview of Enterprise Virtual Array and its components Introduction to the Enterprise Virtual Array The HP StorageWorks Enterprise Virtual Array family is a high performance scaled capacity on demand virtual RAID storage system This storage system is designed for environments where improved storage use and scalability is critical It meets application specific demands for consistently high transaction I O input output and MB data rate performance and provides seamless cap
204. stem password The eight character storage system password feature enables you to restrict management access to the storage system Table 3 describes the push button functions when using the password feature Table 3 System password push button functions Button Function A Selects a password character by scrolling up through the character list one character at a time gt Moves from the default display to the system menu tree Moves from the system password display to the password entry display e Accepts the current character and selects the next character If you accept an incorrect character you can loop through the display one position at time to select the character to be changed Selects a password character by scrolling down through the character list one character at a time Accepts all the password characters Complete the following procedure to set the password 9 10 Select a unique eight character password using uppercase or lowercase letters A through Z From the default menu press any push button to select the menu tree Press W to cycle through the displays until System Password is displayed Press W to select the system password function When the System Password function is flashing press P io select the change password function To change the password press or W to show Yes and press a The default Enter Password function displays the default password AAAAAAAA Press d or
205. te of 1 062 500 000 bits per second e 2 Gb is a transmission rate of 2 125 000 000 bits per second Gigabyte A unit of measurement defining either A data transfer rate A storage or memory capacity of 1 073 741 824 230 bytes See also GBps Gigabits per second A measurement of the rate at which the transfer of bits of data occurs Nominally a Gb is a transfer rate of 1 000 000 000 109 bits per second See also Gb Gigabytes per second A measurement of the rate at which the transfer of bytes of data occurs A GBps is a transfer rate of 1 000 000 000 109 bytes per second See also GB The notation to represent 109 or 1 billion 1 000 000 000 An encoded bit transmission rate of one billion 109 bits per second See Gb See Gbps See GUI Graphical User Interface Software that displays the status of a storage system and allows its user to control the storage system Host Bus Adapter See also FCA A computer that runs user applications and uses or can potentially use one or more virtual disks created and presented by the controller pair See FCA See host The HSV Controller display that indicates the status of the storage system Fibre Channel links A connection point to one or more hosts through a Fibre Channel fabric A host is a computer that runs user applications and that uses or can potentially use one or more of the virtual disks that are created and presented by the controller pair See
206. ted number of physical disk drives A physical disk drive set or pool in which a virtual disk is created A disk group may contain all the physical disk drives in a controller pair array or a subset of the array A physical disk drive operating state A physical disk drive can be in a stable or migration state Stable The state in which the physical disk drive has no failure nor is a failure predicted Migration The state in which the disk drive is failing or failure is predicted to be imminent Data is then moved off the disk onto other disk drives in the same disk group The time that elapses between a drive failure and when the controller starts searching for spare disk space Drive replacement seldom starts immediately in case the failure was a glitch or temporary condition See disk drive blank See drive enclosure A configuration where each drive is connected to a pair of controllers through two loops These two Fibre Channel loops constitute a loop pair dual power supply configuration dynamic capacity expansion ElA EIP electromagnetic interference electrostatic dis charge element Command View EVA GUI EMI EMU enclosure enclosure address bus enclosure number En enclosure services See redundant power configuration A storage system feature that provides the ability to increase the size of an existing virtual disk Before using this feature you must ensure that your
207. ternational standards are in parenthesis HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 103 EN55022 CISPR 22 Electromagnetic Interference EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity e EN61000 3 2 IEC61000 3 2 Power Line Harmonics EN61000 3 3 IEC61000 3 3 Power Line Flicker EN60950 IEC950 Product Safety Notice for France DECLARATION D INSTALLATION ET DE MISE EN EXPLOITATION d un mat riel de traitement de information ATI class A en fonction des niveaux de perturbations radio lectriques mis d finis dans la norme europ enne EN 55022 concernant la Compatibilit Electromagn tique WEEE Recycling Notices English notice Disposal of waste equipment by users in private household in the European Union J mu This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office yo
208. tings Setting No preference Point in time At initial presentation Behavior The units are alternately brought online to Controller A or to Controller B On dual boot or controller resynch If cache data for a LUN exists on a sie controller the unit will be rought online there Otherwise the units are alternately brought online to Controller A or to Controller B On controller failover All LUNs are brought online to the surviving controller On controller failback All LUNs remain on the surviving controller There is no failback except if a host moves the LUN using SCSI commands Path A Failover Only At initial presentation The units are brought online to Controller A On dual boot or controller resynch On controller failover If cache data for a LUN exists on a eae controller the unit will be rought online there Otherwise the units are brought online to Controller A All LUNs are brought online to the surviving controller On controller failback All LUNs remain on the surviving controller There is no failback except if a host moves the LUN using SCSI commands Path B Failover Only At initial presentation On dual boot or controller resynch On controller failover On controller failback 34 Enterprise Virtual Array operation The units are brought online to Controller B If cache data for a LUN exists on a paa controller the unit will
209. tion and is now operational POST fault An amber indicator When lit this indicates that the internal hardware self test failed and the switch will not function OvertTemp An amber indicator When lit this indicates that the ambient temperature has exceeded 40 C The switch is still functional however you should correct the problem immediately The Over temp indicator turns off when the problem is corrected Table 20 describes the port indicators Table 20 Fibre Channel switch port indicators SFP status Port bypass Description indicator indicator Amber Green Off Indicates that the port does not have an SFP installed and is bypassed by the loop Indicates that the port is operating normally The port and device are fully operational Indicates the that port is in a bypassed state The port is non operational due to loss of signal poor signal integrity or the Loop Initialization Procedure LIP Note his condition is also normal when the SFP is present but not attached to a Fibre Channel drive enclosure node or when the SFP is present and attached to only a cable assembly Attaching the SFP to a device ce plugging it into the port should initiate the LIP by the attached evice Indicates a Tx fault The port is non operational due to an SFP transmitter fault improperly seated SFP or another failed device Problem isolation Table 21 lists several basic problems and their solutions 68 E
210. tion exists 2 Alphanumeric display A two character seven segment alphanumeric display of the enclosure functions and status 3 Function select button The primary function of this button is to select a display group function The indicator is on when an error condition exists 4 Display group select button This button is used to view display groups and control the audible alarm The indicator is on when the audible alarm is muted or disabled 5 RS232 for use by HP authorized service representatives 6 LCD ONLY unused 7 CAB ONLY enclosure address bus connector A WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telephone or telecommunications connectors into the RS232 ONLY receptacle EMU functions The primary functions of the EMU include Using the Enclosure Services Processor ESP to control the Enclosure Services Interface ESI and communicate with the controllers e Assigning the Enclosure Number En based upon the cabinet address bus feature e Displaying the bay 1 loop ID e Monitoring enclosure operation e Detecting reporting recording and displaying conditions e Displaying EMU enclosure and element status Implementing automatic corrective actions for some conditions e Providing enclosure status data to the controllers Reporting the WWN and the logical address of all disk drives 54 Enterprise Virtual Array hardware components EY NOTE
211. tion or process You can use the information in this display see GU Termination Event Display to diagnose and correct the problem EY NOTE The major differences between the Termination Event display and the Event display are e The Termination Event display includes a Code Flag field it does not include the EIP Type field e The Event display includes an EIP type field it does not include a Code Flag field e The Event display includes a Corrective Action Code field tion Figure 52 GUI termination event display The fields in the Termination Event display include e Date The date the event occurred e Time The time the event occurred e SWCID Software Identification Code A hexadecimal number in the range O FF that identifies the controller software component reporting the event Evt No Event Number A hexadecimal number in the range O FF that is the software component identification number Code Flag An internal code that includes a combination of other flags Description The condition that generated the event This field may contain information about an individual field s content and validity HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 139 GUI event display A problem that generates the Event display reduces the system capabilities You can use the information in this display see Figure 53 to diagnose and correct problems EY NOTE The major differences bet
212. tions lt a om a ar e e MA e a 75 Changing a pe seword 4 46 ae hak ee Se ee AAA A A 75 Clearing a password AAA he CRT ee RH Ee we ee ee ae me we 76 Setting up a controller pair using the OCP a a a 76 Power supply blower assembly 2 a a a ee 76 Cache battery ve a Leek E A GO RO AA AR Sr OR A 77 HSV controller cabling de a eck OK Se Ee Ra ae EE Oe ER 77 Racks IR 77 Rack configurations aia a 77 o E AA 77 PDUS pon gaei E a ee ai Bd Rd A eee hs a la ok G 78 PDMS 2 Di do e a a aeae Ge o E e lio aaie Ge A 79 Rack AC power distribution o a a a 80 Rack System E power distribution components oa a e a ee 81 Moving and stabilizing a rack 2 24 ra a a a AE 82 5 Customer replaceable units ee ee 85 Customer self repair CSR 2 2 0 0 o 2 85 Parts only warranty service Ca ew a a Oe RA Re 85 Best practices for replacing hardware components a a a a a a 85 Verifying component Tate diia ile Bee Boat de e ote ds Bee el na tee cece ia e Dad ed 85 Procuring the spare part n 6 a 85 Replaceable parts iia ak Se ee 8 Re AN AR Se ee ES 86 Replacing the failed component o a a a a a a 88 Returning the defective part o 88 Before you begin aa a ee ee 88 Disk replacement video 2 2 6 4 o BAG Ke a AA ge 88 Types of disk failures 1 o eo 89 Checking system redundancy ge ek aR ER Bock ROKK RH RA ROR RS 89 Verifying component failure 1 o 90 Removing Is SG
213. ugh z Use the following procedure to change the password HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 75 EY NOTE Changing a system password on the controller requires changing the password on any HP Command View EVA with access to the storage system Select a unique eight character password 2 From the default menus Storage System Name or World Wide Name displayed press W three times to display System Password 3 Press P to display Change Password Press Enter for yes The default password AAAAAAAA is displayed Press or W to select the first character Press I to accept this character and select the next character Repeat the process to enter the remaining password characters E Press Enter to enter the password and return to the default display Clearing a password Use the following procedure to remove storage system password protection EY NOTE Changing a system password on the controller requires changing the password on any HP Command View EVA with access to the storage system 1 Press Y four times to scroll to the System Password menu 2 Press P to display Change Password 3 Press Y to scroll to Clear Password 4 Press P to display Clear Password 5 Press Enter to clear the password The Password cleared message will be displayed Setting up a controller pair using the OCP For information about how to set up a controller pair during initi
214. ultiple erroneous error messages indicating 12C bus errors such as NVRAM errors blowers missing and so forth could indicate an EMU problem 8 7 en 10 NONCRITICAL condition I O module NVRAM read An invalid NVRAM read occurred and automatic recovery was initiated Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Observe the I O module status indicators for an operational display 3 Contact your HP authorized service representative 8 7 en 11 NONCRITICAL condition I O module NVRAM write The system is unable to write data to the I O module NVRAM Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Observe the I O module status indicators for an operational display 3 Contact your HP authorized service representative 136 EMU generated condition reports 8 7 en 12 NONCRITICAL condition I O Module NVRAM read failure The system is unable to read data from the I O module NVRAM Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Contact your HP authorized service representative 8 7 en 13 NONCRITICAL condition I O module removed The system detects that an I O module has been removed To correct the problem install an I O module Host conditions The EMU has the capability of displaying host controller defined condition reports on the
215. unt of voltage supplied and the length of time the voltage is supplied Virtual Disk A simulated disk drive created by the controllers as storage for one or more hosts The virtual disk characteristics chosen by the storage administrator provide a specific combination of capacity availability performance and access bility A controller pair simulates the characteristics of the virtual disk by deploying the disk group from which the virtual disk was created The host computer sees the virtual disk as real with the characteristics of an identical physical disk See also active virtual disk virtual disk copy virtual disk family and virtual disk snapshot See Vdisk A clone or exact replica of another virtual disk at a particular point in time Only an active virtual disk can be copied A copy immediately becomes the active disk of its own virtual disk family See also active virtual disk virtual disk family and virtual disk snapshot A virtual disk and its snapshot if a snapshot exists constitute a family The original virtual disk is called the active disk When you first create a virtual disk family the only member is the active disk See also active virtual disk virtual disk copy and virtual disk snapshot See snapshot A virtualization technique that provides no data protection Data host is broken down into chunks and distributed on the disks comprising the disk group from which the virtual disk was created Readi
216. until the problem is corrected HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 129 Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Reset the EMU 3 Observe the EMU to ensure the error is corrected 4 If resetting the enclosure did not correct the problem contact your HP authorized service representative 0 7 01 12 NONCRITICAL condition EMU cannot read NVRAM data The EMU is unable to read data from the NVRAM This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Reset the EMU 3 Observe the EMU to ensure the error is corrected 4 If resetting the enclosure did not correct the problem contact your HP authorized service representative 0 7 01 13 UNRECOVERABLE condition EMU load failure The EMU Field Programmable Gate Array FPGA that controls the ESI bus failed to load information required for EMU operation This condition report remains active until the problem is corrected Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Reset the EMU 3 Observe the EMU to ensure the error is corrected 4 If resetting the enclosure did not correct the problem contact your HP authorized service representative 0 7 01 14 NONCRITICAL cond
217. ur household waste disposal service or the shop where you purchased the product Dutch notice Verwijdering van afgedankte apparatuur door priv gebruikers in de Europese Unie mu Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden gedeponeerd bij het normale huishoudelijke afval U bent zelf verantwoordelijk voor het inleveren van uw afgedankte apparatuur bij een inzamelingspunt voor het recyclen van oude elektrische en elektronische apparatuur Door uw oude apparatuur apart aan te bieden en te recyclen kunnen natuurlijke bronnen worden behouden en kan het materiaal worden hergebruikt op een manier waarmee de volksgezondheid en het milieu worden beschermd Neem contact op met uw gemeente het afvalinzamelingsbedrijf of de winkel waar u het product hebt gekocht voor meer informatie over inzamelingspunten waar u oude apparatuur kunt aanbieden voor recycling Czechoslovakian notice Likvidace za zen soukrom mi dom c mi u ivateli v Evropsk unii m Tento symbol na produktu nebo balen ozna uje v robek kter nesm b t vyhozen spolu s ostatn m dom c m odpadem Povinnost u ivatele je p edat takto ozna en odpad na p edem ur en sb rn m sto pro recyklaci elektrick ch a elektronick ch za zen Okam it t d n a recyklace odpadu pom e uchovat p rodn prost ed a zajist takov zp sob recyklace kter ochr n zdrav a ivotn prost ed lov ka Dal
218. us indicators on the I O module See Figure 11 The status indicator states for an operational O module are shown in Table 7 Table 8 shows the status indicator states for a non operational I O module HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 47 Table 7 Operational I O module status indicators Power Descriptions On I O Module is operational Flashing then On Top port Fibre Channel drive enclosure signal detected Power Flashes for about 90 seconds after initial power application then remains constant Bottom port Fibre Channel drive enclosure signal detected Top port Fibre Channel drive enclosure signal detected Power Present Bottom port Fibre Channel drive enclosure signal detected Flashing Flashing Flashing When the locate function is active all three indicators flash simultaneously The Locate function overrides all other indicator functions Therefore an error could be detected while the Locate function is active and not be indicated until the Locate action terminates Table 8 Non operational I O module status indicators Descriptions Top port Fibre Channel drive enclosure signal detected Power Present Bottom port No Fibre Channel drive enclosure signal detected Check transceiver and fiber cable connections NOTE This status applies to configurations with and without FC loop switches Top port No Fibre Channel drive enc
219. ventions used to differentiate between the elements of the condition report are e Element type period after each character e Element number period after the second character e Error code no periods The EMU can send error messages to the controller for transmission to HP Command View EVA The messages displayed are specific to HP Command View EVA and are not within the scope of this publication The I O modules have the built in intelligence to Observe fibre channel events e Bypass drive ports based on events e Perform drive port testing and monitoring to prevent poor performing drives from participating in the loop e Communicate fibre channel events to the controllers This appendix explains the condition report format correcting problems and how to identify element types The error codes are arranged in element type sequence that is 0 1 0 2 0 3 etc Condition report format When the EMU alphanumeric display is Er three additional displays identify the possible cause of the problem the element type the specitic element and the error code which defines the possible cause of the problem e The first level display identifies the type of element affected with two alphanumeric characters separated by periods such as 0 1 0 2 1 3 F F and so forth A disk drive problem would display an element type number of 0 1 The second level display identifies the element affected with a two digit decimal number fol
220. ver occurs first e Immediate correction is not required However correction cannot be delayed indefinitely Complete the following procedure to correct this problem 1 Record all six characters of the condition report 2 Remove and install the drive to ensure that it is properly installed 3 Observe the EMU to ensure the error is corrected 4 If removing and installing the drive did not correct the problem install a replacement drive or a drive blank Observe the EMU to ensure the error is corrected ul 6 If unable to correct the problem contact your authorized service representative 0 1 en 03 INFORMATION condition Drive software lock active Some enclosures have a software activated lock that prevents physically removing a drive while this feature is active This feature can be activated even when an enclosure does not have a physical lock Removing a drive when this feature is active generates a condition report This error remains active for 15 seconds No action is required to correct this condition HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 121 0 1 en 04 CRITICAL condition Loop a drive link rate incorrect The drive is capable of operating at the loop link rate but is running at a different rate For example the drive is operating at 1 Gbps and the loop is operating at 2 Gbps Only when the drive is operating at the Fibre Channel link rate established by the I O module can
221. vice A 64 bit unique identifier assigned to each Fibre Channel port The port_name is communicated during the login and port discovery processes A convention of applying the color of port wine to a CRU tab lever or handle to identify the unit as hotpluggable See PDM See PDU An element that develops DC voltages for operating the storage system elements from either an AC or DC source An AL_PA which a node port attempts to acquire during loop initialization A preference for which controller of the controller pair manages the virtual disk This preference is set by the user when creating the virtual disk A host can change the preferred path of a virtual disk at any time The primary purpose of preferring a path is load balancing The conventions or rules for the format and timing of messages sent and received A switch that is engaged or disengaged when it is pressed The act of rendering bus activity inactive or dormant For example quiesce the SCSI bus operations during a device warm swap A floorstanding structure primarily designed for and capable of holding and supporting storage system equipment All racks provide for the mounting of panels per Electronic Industries Alliance EIA Standard RS310C A measurement for rack heights based upon a repeating hole pattern It is expressed as U spacing or panel heights Repeating hole patterns are spaced every 1 75 inches 44 45 mm and based on ElA s Standard RS31
222. ween the Event Display and the Termination Event display are e The Event display includes an EIP type field it does not include a Code Flag field e The Event display includes a Corrective Action Code CAC field The Termination Event display includes a Code Flag field it does not include the EIP Type field tion Figure 53 Typical HP Command View EVA Event display The Event display provides the following information e Date The date the event occurred e Time The time the even occurred SWCID Software Identification Code A number in the range 1 256 that identifies the internal firmware module affected Evt No Event Number A hexadecimal number in the range O FF that is the software component identification number e CAC Corrective Action Code A specific action to correct the problem EIP Type Event Information Packet Type A hexadecimal character that defines the event information format Description The problem that generated the event Fault management displays When you do not have access to the GUI you can display and analyze termination codes TCs on the OCP LCD display You can then use the event text code document as described in the section titled Interpreting Fault Management Information to determine and implement corrective action You can also provide this information to the authorized service representative should you require additional support This lets the service repres
223. xadecimal number See also IDX and TC A security interlock where the purpose is to allow A management agent to control only certain storage systems Only certain management agents to control a storage system Power Distribution Module A thermal circuit breaker equipped power strip that distributes power from a PDU to Enterprise Storage System elements HP StorageWorks 3000 5000 Enterprise Virtual Array user guide VCS 4 xxx 153 PDU petabyte physical disk physical disk ar ray port port_name port wine colored power distribution module power distribution unit power supply preferred address preferred path protocol push button quiesce rack rack mounting unit read caching 154 Glossary Power Distribution Unit The rack device that distributes conditioned AC or DC power within a rack A unit of storage capacity that is the equivalent of 250 1 125 899 906 842 624 bytes or 1 024 terabytes A disk drive mounted in a drive enclosure that communicates with a controller pair through the device side Fibre Channel loops A physical disk is hardware with embedded software as opposed to a virtual disk which is constructed by AS Only the controllers can communicate directly with the physical isks The physical disks in aggregate are called the array and constitute the storage pool from which the controllers create virtual disks See array A Fibre Channel connector on a Fibre Channel de
224. y A WARNING To reduce the risk of personal injury or damage to equipment e Extend leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks e Install stabilizing feet on the rack e In multiple rack installations secure racks together Extend only one rack component at a time Racks may become unstable if more than one component is extended HP technical support For worldwide technical support information see the HP support website http www hp com support Before contacting HP collect the following information Product model names and numbers e Technical support registration number if applicable e Product serial numbers e Error messages e Operating system type and revision level e Detailed questions 14 About this guide Customer self repair HP customer self repair CSR programs allow you to repair your StorageWorks product If a CSR part needs replacing HP ships the part directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your HP authorized service provider will determine whether a repair can be accomplished by CSR For more information about CSR contact your local service provider For North America see the CSR website hitp www hp com go selfrepair This product has no customer replaceable components Product warranties For information about HP StorageWorks product warranties see the warranty information web
225. y a garantizar el reciclado de estos residuos de forma que se proteja el medio ambiente y la salud Para obtener m s informaci n sobre los puntos de recogida de residuos el ctricos y electr nicos para reciclado p ngase en contacto con su ayuntamiento con el servicio de eliminaci n de residuos dom sticos o con el establecimiento en el que adquiri el producto Swedish notice Bortskaffande av avfallsprodukter fran anv ndare i privathush ll inom Europeiska Unionen mu Om den har symbolen visas p produkten eller f rpackningen betyder det att produkten inte far sl ngas p samma st lle som hush llssopor st llet r det ditt ansvar att bortskaffa avfallet genom att verl mna det till ett uppsamlingsst lle avsett for tervinning av avfall fr n elektriska och elektroniska produkter Separat insamling och tervinning av avfallet hj lper till att spara p vara naturresurser och gor att avfallet tervinns p ett s tt som skyddar m nniskors h lsa och milj n Kontakta ditt lokala kommunkontor din n rmsta tervinningsstation f r hush llsavfall eller aff ren dar du k pte produkten f r att f mer information om var du kan l mna ditt avfall f r tervinning Germany noise declaration Schalldruckpegel Lp 70 dB A Am Arbeitsplatz operator position Normaler Betrieb normal operation Nach ISO 7779 1999 Typpr fung 108 Regulatory notices and specifications Japanese notice CEHZ TIO DARE ENTV OCCISO 7 BAY C
226. y must be replaced with a new battery A drive enclosure compatible assembly containing a disk drive or other storage devices A software program that uses the services of another software program The HP Command View EVA client is a standard internet browser See Virtual Disk Copy See console LUN A three element code generated by the EMU in the form where e t is the element type a hexadecimal number en is the element number a decimal number and ec is the condition code a decimal number A SCSI 3 virtual object that makes a controller pair accessible by the host before any virtual disks are created Also called a communication LUN The ID that can be assigned when a host operating system requires a unique ID The console LUN ID is assigned by the user usually when the storage system is initialized See also console LUN A hardware firmware device that manages communications between host systems and other devices Controllers typically differ by the type of interface to the host and provide functions beyond those the devices support A unit that holds one or more controllers power supplies blowers cache batteries transceivers and connectors A significant occurrence involving any storage system hardware or software component reported by the controller to HP Command View EVA An amber fault indicator that illuminates on the controller OCP to indicate when there is an HSV Controller fault Two interconnected co

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