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HP ESL9198DLX User's Manual

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1. Figure 6 Storage bin numbering conventions ESL9595 Note Storage bin and drive numbering begins with 0 Consequently the first drive is drive O the second drive is drive 1 etc HP StorageWorks ESL9000 Series Tape library User Guide 27 Library Description Control Panel 28 The control panel features a menu system for determining library status configuring the library and performing certain diagnostic functions see Figure 7 System Off line Standby Load Port hp StorageWorks ESL9595 ESL 9000 Series Library A Figure 7 Control panel home screen ESL9595 shown Vertical taskbar Horizontal taskbar Main display area The vertical taskbar Figure 7 provides various library controls such as system state display Off line or On line Standby button Load Port button the security level indicator lock icon and the Stop button The Stop button immediately removes power from library robotics The horizontal taskbar Figure 7 provides left and right arrow buttons to scroll through the tabs for Overview Tapes Operator Service and Multi unit options For more information about the library control panel see Using the Control Panel on page 60 HP StorageWorks ESL9000 Series Tape Library User Guide Library
2. 28 6 HP StorageWorks ESL9000 Series Tape Library User Guide Contents amp Library rOboues equ dora pe RN E red 29 9 Ultrium tape drive iius ceat bti ER br RR RT EE EET ee ee 31 10 HP Ultrium format trademark 32 11 SCSIports ESL9322 cca eii eee be eee ee HE RE Ore 41 12 Internal SCSI cabling configuration 19322 42 13 SCSI ports BSL9595 deed den did obs aom deta eb ee eed 43 14 Internal SCSI cabling configuration 19595 44 15 Inserting an SDLT bar code label 48 16 Attaching an Ultrium bar code 1 1 49 17 Proper Ultrium bar code label 50 18 Write protecting SDLT tape 51 19 Write protecting Ultrium tape 1 52 20 Load port ESL9322 shown teen nen ees 55 21 Inserting a tape cartridge into a 56 22 Control panel home screen ESL9595 5 60 23 Library controls ESL9595 64 24 Overview SCIeeni vet
3. Wad tye grates 113 Laser Safety Warnings 0 0 0 0 eect nee nee eens 114 Compliance with CDRH Regulations 114 Compliance with International 114 Laser 5 aaa aed s SA E CERA eroe d agen ded ha 114 Laser Regulation Labels 1 0 0 eee eh 115 Product Conformation Label 0 ccc 115 Laser Caution Label essc eebs a eR ths Rea IER Bhar 115 Exposure Caution 2 eae ae oe dede Oe pa ee 115 C Sense Date Vols ios a heb rho ELE PEL PR S RrURURE CERE RE E EE Eg 117 Sense Data Values i ae ede e e Re D a a e ee ee 118 D 135 Upgrading Your Capacity lle eh 136 Idek qM es 139 Figures 1 Cabinet front panel ESL9322 ssssseseseeeeeee 20 2 Cabinet front panel 1 9595 21 3 Cabinet rear panel BSE9322 e pos sacs aap ana es eon RR RR UR ee ORAS 22 4 Cabinet rear panel ESL9595 0 eee 23 5 Storage bin numbering conventions 1 9322 25 6 Storage bin numbering conventions 51 9595 27 7 Control panel home screen ESL9595
4. 106 Regulatory and Product Safety 107 Laser Specifications ea ee Glad a e er a eda 114 Sense Data Values Hexadecimal sorsara ro 0 00 eee 118 HP StorageWorks ESL9000 Series Tape Library User Guide about this guide This user guide provides information to help you Prepare the library for operation Operate the control panel Use operator commands Maintain and troubleshoot the library About this Guide topics include m Conventions page 10 m Rack Stability page 12 m Getting Help page 13 HP StorageWorks ESL9000 Series Tape Library User Guide 9 About this Guide Conventions Conventions consist of the following m Document Conventions m Text Symbols m Equipment Symbols Document Conventions The document conventions included in Table 1 apply in most cases Table 1 Document Conventions Element Convention Cross reference links Blue text Figure 1 Key and field names menu items Bold buttons and dialogue box titles File names application names and text Italics emphasis User input command and directory Monospace font bile and responses output COMMAND NAMES are uppercase messages monospace font unless they are case sensitive Variables lt monospace italic font gt Website addresses Blue underlined sans serif font text tto www hp com Text Sym
5. 05 3A 00 MEDIUM NOT PRESENT The inventory indicated that a cartridge was in this bin but no cartridge was sensed by the gripper when it attempted to pick it Retry the command Check for proper seating of the cartridge If cartridge is truly not present run inventory command It might also indicate that the tape is not ready to be picked from the drive because the tape is not fully unloaded If the persists an DLT drive check function of tape drive handle assembly Manually unload the tape 05 3B OD MEDIUM DESTINATION ELEMENT FULL According to inventory already contains a cartridge If the destination is truly empty issue an inventory command and retry the MOVE command If the destination was full retry the operation using an empty element as the destination 05 3B OE MEDIUM SOURCE ELEMENT EMPTY According to inventory source does not contain a cartridge If the source is truly full issue an inventory command and retry the MOVE command If the source was truly empty then retry the operation using a full element as the source HP StorageWorks ESL9000 Series Tape Library User Guide 127 Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ 05 AE 00 Message Name Description OVERLAPPED COMMANDS ATTEMPTED Due t
6. SDLT Tape Cartridges Note In addition to the information provided in this manual refer to the documentation provided with your media for more information The following tape cartridges are approved for the library s SDLT tape drives m HP SDLT Data Cartridges C7980A 220 320 GB m HP SDLT Cleaning Cartridge C7982A HP StorageWorks ESL9000 Series Tape library User Guide 35 Library Description Load Port Caution SDLT tape drives require special cleaning cartridges and data cartridges formatted specifically for SDLT To avoid damage to your tape drive it is critical to use appropriate cleaning cartridges and properly formatted data cartridges Do not use DLT Tape DLT Tape 1 DLT Tape III or DLT Tape data cartridges or DLT cleaning cartridges with SDLT tape drives Make it a practice to visually inspect your tape cartridges when loading or removing them from your tape library Taking a few minutes to check the condition of your cartridges will lower the risk of repeated failures and help ensure uninterrupted backup See Maintaining Tape Cartridges on page 98 for more information cartridge is loaded into a tape drive it may in turn damage the drive i Caution Always discard damaged tape cartridges If a defective tape potentially requiring drive replacement Note For information on labeling tape cartridges see Labeling Tape on page 47 For information on ordering tap
7. D 06 29 01 POWER ON OCCURRED Informational message 06 29 02 SCSI BUS RESET OCCURRE Informational message E Iw 06 29 03 BUS DEVICE RESET OCCURREI Informational message 06 29 04 INTERNAL DEVICE RESET OCCURREI Informational message Lj 06 2 01 MODE PARAMETERS CHANGED Mode parameters might have changed due to another host issuing a MODE SELECT command 06 54 00 SCSI TO HOST SYSTEM INTERFACE FAILURE Possible SCSI bus time out or premature disconnect Check cable connections and cable length 06 80 00 DOOR WAS OPENED INVENTORY MAY HAVE BEEN CORRUPTED Close door If not done automatically run an inventory command 06 80 07 SYSTEM STOP BUTTON WAS PRESSED MAY CURRENTLY BE PRESSED The Stop button on the control panel was pressed Press the Stop button Retry command 06 80 08 LOGICAL UNIT TURNED ON LINE The library is ready to communicate with the host computer Press the Standby button on the control panel to take the library off line 06 80 09 LOGICAL UNIT STANDBY BUTTON WAS PRESSED Retry comma
8. ERR oe x dew PH Ys 47 Labeling Tape Cartridges i ssec ea eo ea ee ea rer aed gta 47 SDLT Bar Code Labels 2 a ode dts Er RR es 48 Ultrium Bar Code ee 49 Media Label Identifiers llle 50 Setting the Write Protect Switch 0 0 0 cece teens 51 Write Protecting SDLT Tape 51 Write Protecting Ultrium Tape Cartridges 52 Inserting and Removing Tape 53 Placing Tape Cartridges into Fixed Storage 53 Using th Load Potts cia sel es Waa Bru de dade 54 Using the Load Pack 56 Adding a Cartridge to a 56 Removing a Cartridge from a 56 Turning the Library On and Off 0 0 cece 57 Turning the Library cesse sese ee eee ae eae Edna 57 Placing the Library On line or 57 Turning the Library I 58 3 Operating the 59 Using the Control Panel vip dene 60 Basic Operation i secede s ciae beber IR GREG RW
9. additional sense code qualifier 118 ASC 118 ASCQ 118 authorized reseller HP 14 bar code 30 40 47 48 49 50 52 54 56 buttons Abort 64 84 86 87 88 Back 62 64 69 77 81 Backspace 85 Calibrate All 83 Calibrate Library 83 Change 77 Configure 77 Configure Library 76 Configure Options 80 Contrast 62 Execute 81 86 Forward 62 63 Gripper 86 Home 62 64 Import Only 71 Inventory Tapes 84 Load Port 54 62 70 86 Locked 71 Move Cartridge 85 Operator 71 PTM 86 Select 71 77 86 Service 71 HP StorageWorks ESL9000 Series Tape Library User Guide Set StorageWorks Default 81 Standby 57 58 62 70 91 92 119 130 Stop 62 64 70 92 95 119 Storage Bin 86 Tape Drive 86 Unload Drive 87 Unload Imp Exp 88 User 71 C cabinet 19 front view 20 rear view 22 calibration 83 capacity upgrade 135 136 characteristics performance 106 physical 104 commands CALIBRATE LIBRARY 83 CONFIGURE LIBRARY 76 CONFIGURE OPTIONS 79 INVENTORY TAPES 84 MODE SELECT 130 MOVE 127 MOVE CARTRIDGE 85 86 87 MOVE MEDIUM 80 128 131 132 PREVENT MEDIUM REMOVAL 128 REZERO UNIT 120 123 133 134 SELF TEST 133 UNLOAD 88 UNLOAD DRIVE 85 87 UNLOAD IMP EXP 88 139 Index common problems and solutions 90 configuration 76 library options 79 library settings 77 SCSI ID assignment 78 control panel 28 60 features 62 functions 60 61 initial screen 60 problems 91 securing 70 security levels 70 using 60 conventio
10. o hen ee 63 Opening SCreenms co cra peret ea Ea teca o e e ep oe 63 Navigating from Screen to 63 Exiti g Screen iue dee bre RR epee s ote oer de 64 Library Conttols ceca oo ts meras Races a CER CER DDR do asad ees 64 Obtaining Library Status cece drida 66 Overview SCIeeti oca bI ace ES eI OE E e erae ee 66 Drive Status ses ge Haw russe dde de oes 67 Activity Status occa aed doge aded CR RUD Ce pa ds 68 Load Port Status 2 22 4 cer ciin ne RD Urb her ke E 68 Tapes Screen ecc y ee E 69 Viewing Storage and Load Port 69 4 HP StorageWorks ESL9000 Series Tape library User Guide Contents Changing the Control Panel Security 70 Securing the Control Panel 20 0 0 nett eens 70 Changing Security 71 A Operator Commands 73 Opening the Operator Screen 01 ene cence nen ene 74 Configuring the Library ieee ee eda o RR pe Gee beet es 76 SCSI ID Assignment 78 PTM Contisuration viene dante eed ae e ake aa RA s 78 Configuring
11. Activity Load port content and status uo Back Forward 4f Home Off line Load Port Load Port ANF146 ANF 147 Drives Ready Ready 2 umm 9 Ready o Pos a vj A U Figure 24 Overview screen Element number Compressed enabled Bar code number Write enabled Element status Cartridge present HP StorageWorks ESL9000 Series Tape Library User Guide Operating the Control Panel Drive Status The Drives area reports whether or not m A tape drive has a cartridge m The cartridge is write enabled or write protected m Compression is enabled It also provides status for Bar code labels Drive states Drive types Media types Drive serial numbers Drive firmware level Controller firmware level SCSI IDs Drive cleaning For a more detailed view of drive status press on the desired drive to display the Tape Drive Status box see Figure 25 on page 68 Use the arrow buttons at the bottom of the box to scroll to other drives if desired To return to the Overview screen press the screen anywhere in the Tape Drive Status box or press the Back button see Figure 25 on page 68 HP StorageWorks ESL9000 Series Tape Library User Guide 67 Operating the Control Panel System Off line tl Standby Load Port Figure 25 Tape drive status box Activity Status The Activity area shows the source element the tran
12. The library or tape Make sure each SCSI device on the same SCSI bus has a unique address and the last device is properly terminated 90 HP StorageWorks ESL9000 Series Tape Library User Guide Maintenance and Troubleshooting Table 14 Start Up Problems Continued Problem Corrective Action During initialization m Determine the failure type by checking any previous the library reports error codes returned to the host computer Not Ready W Correct the cause of the error One or more tape m With the tape drive powered off check all power drives fail to spin up connections during start up m sure the correct number of drives is specified in the library s configuration m Make sure the hot swap switch is set correctly on the drives that did not spin up The library starts up Press the Standby button to verify that the library switches standby mode to on line mode You can use the control panel to select either on line or standby mode at powerup Control Panel Problems Table 15 lists corrective actions for control panel problems If the problems persist contact your authorized service provider Table 15 Control Panel Problems Problem Corrective Action The control panel is m Make sure the power cord is connected to a ank grounded electrical outlet m sure that the power distribution assembly left rear corner of cabinet circuit breaker is on m Mak
13. Note The inventory process is also stopped if an error is detected or if the rear door is opened In this case the control panel displays an error message 84 HP StorageWorks ESL9000 Series Tape Library User Guide Operator Commands Moving Cartridges The Move Cartridge command lets you move any tape cartridge in the library to the destination you specify This destination can be a storage bin a tape drive the load port the gripper or the PTM Note To move a cartridge from a tape drive when auto drive unload is disabled issue an Unload Drive command See Unloading a Drive on page 87 To move a cartridge 1 From the Operator screen press the Move Cartridge button The control panel displays the Control Move Cartridge screen with the Source input field active see Figure 34 Back Forwara 4 Home 292 Backspace Overview Tapes Button System f Control Move Cartridge Off line Source Storage Bin Load Port Dest Drive li tenon Load Port Range Gripper Execute PTM Select Figure 34 Control move cartridge screen Note Use the backspace button to erase a partial entry character by character Figure 34 HP StorageWorks ESL9000 Series Tape Library User Guide 85 Operator Commands 2 Identify the source element of the cartridge a Press the appropriate source element button Storage Bin Drive Load Port Gri
14. 1 1 1 1 1 1 1 re iver Be 1 1 1 1 1 1 m Qr L PONML KJ aaa 4 D DO D l D D OE i i I i i i lll I j 1 i i e Em Ip EE EE i Se iis ste a a ee a pes A eas es NE 1 oe ee aa Sele a ae aie Se ae eee SCSI cables 16 Drive Column 1 Terminators 16 Drive Column 0 Robotic Controller Host SCSI Cable Figure 14 Internal SCSI cabling configuration ESL9595 Table 8 SCSI Ports and Device Connections ESL9595 SCSI Port Identifier Device Connection A Drive B Drive 1 Drive 2 D Drive 3 E Drive 4 44 HP StorageWorks ESL9000 Series Tape Library User Guide Preparing the Library for Operation Table 8 SCSI Ports and Device Connections ESL9595 Continued SCSI Port Identifier Device Connection Drive 5 Drive 6 Drive 7 Drive 8 Drive 9 Drive 10 Drive 11 Drive 12 Drive 13 Drive 14 Drive 15 Host Robot gt O O Z z T J T T O T HP StorageWorks ESL9000 Series Tape Library User Guide 45 Preparing the Library for Operation Default SCSI IDs Table 9 lists the default SCSI IDs for the ESL9000 Series tape library Note The ESL9322 holds a maximum of 8 tape drives with tape drive 7 being the highest numbered tape drive The ESL9595 holds a maximum of 16 tape drives with tape drive 15 being the highest numbere
15. Before changing the Auto Drive Unload configuration option check the recommendations of your software application m Auto Drive Unload Causes the drive to unload tape when a Move Medium command is received default in Enable m Barcode Retries Lets you set a number of attempts to read a bar code label before giving up default is 8 m Set StorageWorks Defaults Returns all configure options to factory default states Configuring a Library Option To configure a library option 1 From the Operator screen press the Configure Options button The control panel displays the Configure Options screen see Figure 32 ap Back Forwai gt Home aO o EJ EJ Power on Auto ad 4 Standby Clean fies Auto Load Port Retries Defaults Inventory New Barcode Temp Value Labels Detection Online Auto Power On Load Security X gt Auto Drive Barcodes Unload Retries 5 Figure 32 Configure options screen Configure Options Current Value 80 HP StorageWorks ESL9000 Series Tape Library User Guide Operator Commands Press the button for the desired option Using the arrow buttons scroll through available values for the selected option 4 When the New Value box displays the desired value press the Execute button to apply the new value The Current Value box displays the new value Repeat step 2 through step 4 to change other configuration opti
16. Lj 04 81 00 GRIPPER AXIS INTERNAL FAIL Gripper axis code internal failure Contact your HP service representative 04 81 54 GRIPPER TPU REGISTER FAILUR Replace robotic controller board I 04 81 55 GRIPPER TPU RAM FAILURI Replace robotic controller board Lj 04 82 00 ROTARY AXIS INERNAL FAIL Upgrade firmware to latest revision Call your authorized service provider 04 82 01 ROTARY TIMEOUT The rotary axis did not reach the desired position within the time limit Retry the command If the failure recurs contact your authorized service provider 04 82 08 I ROTARY HOME NOT FOUND The home flag was not found Run a CALIBRATE ALL command 04 82 10 ROTARY INVALID START The rotary axis has not been homed yet Issue a CALIBRATE ALL command Call your authorized service provider Upgrade firmware to latest revision 120 HP StorageWorks ESL9000 Series Tape Library User Guide Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ Message Name Description 04 82 20 ROTARY TEST FAILURE Call your authorized service provider 04 82 23 ROTARY POSITION OVERFLOW The position step counter overflowed Issu
17. Sense Data Values Sense Data Values Table 26 lists message information that can be sent from the library to a host computer m Sense key ASC Additional Sense Code Qualifier ASCQ Message name description and potential recovery action Valid interfaces SCSI host computer DIAG diagnostic port computer Both SCSI and DIAG port The message name and description might contain abbreviations as follows A D Analog to Digital DEV Device DIAG Diagnostics LU Logical Unit NVRAM Nonvolatile RAM REQ D Required Table 26 Sense Data Values Hexadecimal Sense Key ASC ASCQ Message 5 30 03 CLEANING CARTRIDGE INSTALLED Indicates that the element contains a cleaning cartridge that is not used up This is returned with the element status data which has no sense key none 80 01 DRIVE REQUIRES CLEANING Tape drive indicates that drive needs cleaning Clean the tape drive This is returned with element status data which has no sense key 00 00 00 NO ADDITIONAL SENSE INFORMATION No recovery necessary 118 HP StorageWorks ESL9000 Series Tape Library User Guide Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ 02 04 00 Message Name Description I Lj U IS NOT READY CAU
18. Wave length 780 nm 35 nm Divergence angle 53 5 degrees 0 5 degrees Output power Less than 0 2 mW 10 869 W m2 5 1 Polarization Circular 0 25 Numerical aperture 0 45 inches 0 04 inches 114 HP StorageWorks ESL9000 Series Tape Library User Guide Regulatory Compliance Notices Laser Regulation Labels Product Conformation Label The product conformation label is on the rear panel of the library see Figure 36 PRODUCT CONFORMS TO USA DHHS 21CFR SUBCHAPTER Figure 36 Product conformation label Laser Caution Label The laser light caution label is near the laser see Figure 37 CAUTION LASERLIGHT DO NOT STARE INTO BEAM 1 0 MILI WAPP MAX VORSICHT CLASS II LASER PRODUCT LASERSTRAHLUNG NICHT IN DEN LIGHTSTRAHL BLICKEN SICHTBARE LASERSTRAHLUNG LASERKLASSE 2 Figure 37 Laser light caution label Exposure Caution Label The exposure caution label is on the laser see Figure 38 CAUTIO AVOID EXPOSUH LASER LIGHT EMITTED FROM THIS APERTUR 1 Figure 38 Exposure caution label HP StorageWorks ESL9000 Series Tape Library User Guide 115 Regulatory Compliance Notices 116 HP StorageWorks ESL9000 Series Tape Library User Guide Sense Data Values This appendix lists sense data values and descriptions These values appear in library error codes as well as in the library error log HP StorageWorks ESL9000 Series Tape Library User Guide 117
19. that uses Laser Guided Magnetic Recording LGMR technology to maximize the amount of data that can be stored on a tape An SDLT 320 tape drive is capable of storing up to 160 GB native or 320 GB 2 1 compression of data per cartridge Access the HP StorageWorks SDLT Tape Drive Reference Guide from htto www hp com support for more information about its features and capabilities The ESL9322 holds up to 8 SDLT tape drives The ESL9595 holds up to 16 SDLT tape drives Note ESL9322 When fewer than 8 SDIT tape drives are installed tape drives must occupy consecutive drive bays beginning with drive bay See Figure 5 on page 25 for an illustration showing the drive numbering conventions ESL9595 When fewer than 16 SDLT tape drives are installed tape drives must occupy consecutive drive bays beginning with drive bay See Figure on page 27 for an illustration showing the drive numbering conventions HP StorageWorks ESL9000 Series Tape Library User Guide Library Description a Table 6 SDLT Tape Drive Capacity and Data Transter Rate Drive Model Data Capacity Sustained Data Transfer Rate SDLT 110 220 110 GB native 11 MB sec 39 6 GB hour 220 GB 22 MB sec 79 2 GB hour SDLT 160 320 160 GB native 16 MB sec 57 6 GB hour 320 GB compressed 32 MB sec 11 5 GB hour Note Compressed capacity assumes a 2 1 compression ratio
20. 0 0 0 cece III 101 Using HP StorageWorks Library and Tape Tools 102 A Specifications asser er RR Ur bh ORE RO EROGO CORE d 103 Physical Characteristics 104 Performance Characteristics lese 106 Environmental Specifications llle 106 Safety and Regulatory Specifications 0 0 eect ee 107 HP StorageWorks ESL9000 Series Tape library User Guide 5 Contents B Regulatory Compliance 109 Federal Communications Commission 110 Class A Equipment i e dun uer rp ADR et Pade 110 Class B Equipment cco oa isse eccle e REESE E ER Ee ee 110 Modifications s eme eene aUa ce Res nk SIR DOS RU ER S DR ERR UR 111 Cables s du Re bp eR ER nied bad 111 Declaration of Conformity for products marked with the FCC logo United States only111 Canadian Notice Avis Canadien 112 Class A Equipment dee RE eoe ced ese o oe e e e Uds 112 Class Equipmeht secca zelo pian ita ied whee sedans achaaddasiaa onde 112 European Union Notice 0 0c n 112 BSMI Class A Notice hae ane be dann t e Wa ala ee Ba week a t ee 113 Japan se Notice ccs cece ee ab suiii eder ea ee Dg ee ea See ee 113 Laser iene
21. 52 HP StorageWorks ESL9000 Series Tape Library User Guide Preparing the Library for Operation Inserting and Removing Tape Cartridges You can insert tape cartridges by m Placing them into fixed storage bins within the library cabinet m Using the load port on the library front panel Placing Tape Cartridges into Fixed Storage Bins 1 Label the tape cartridge see Labeling Tape Cartridges on page 47 2 Set the write protect switch see Setting the Write Protect Switch on page 51 3 Open the library front door s and place a tape cartridge in each fixed storage bin along the back wall of the library and on the inside of the front door s Be sure all cartridges are properly oriented They must be seated in the bins with the bar codes facing out Note Each cartridge should slide into place with very little force If a cartridge does not slide into place easily check the cartridge for correct orientation and structural integrity Caution Handle tape cartridges with care Do not drop or mishandle them Rough handling can damage the tape cartridge making it unusable and potentially hazardous to the tape drives HP StorageWorks ESL9000 Series Tape Library User Guide 53 Preparing the Library for Operation Using the Load Port This section explains how to insert tape cartridges using the load port mechanism Note To move cartridges to the load port for removal see Moving Cartridges in Chapter 4
22. Hexadecimal Continued Sense Key ASC ASCQ Message Name Description 04 8B 03 PASSTHRU MECHANICAL POSITION ERROR Check for obstructions cables etc Disconnect unit from power then manually move the axis to ensure it moves freely between cabinets with no binding or undue friction Retry command 04 8B 08 PASSTHRU HOME NOT FOUND Check for obstructions cables etc Disconnect unit from power then manually move the axis to ensure it moves freely between cabinets with no binding or undue friction 04 8B 20 PASSTHRU TEST FAILURE Check for obstructions cables etc Disconnect unit from power then manually move the axis to ensure it moves freely between cabinets with no binding or undue friction 04 8B 22 PASSTHRU ENCODER FAILURE The value of the pass through encoder did not change during the self test Check the motor encoder connection Check for obstructions cables etc Disconnect unit from power then manually move the axis to ensure it moves freely between cabinets with no binding or undue friction 04 8B 51 ELECTRONICS NOT PRESENT The library backplane needs to be upgraded Call your authorized service provider 04 8C 06 LOAD PORT DOOR OPEN Load port door unlocked but failed to open 04 8D 24 HANDLE HARDWARI Stepper was unable to reach destination or close Retry command If
23. Library Options 0 0 cece eee een nes 79 Configuring a Library Option 80 Viewing the Error Log ican desde ea vb eR Balin E eda Pad eire 82 Calibrating the 83 Performing an Inventory uoo Er ater RA eee ne EA ER een 84 Moving Cartridges isse iue ia beret er er Rh erem dede 85 Unloading a Drive oer err ob e peo ak rex a a e E epu ES 87 Unloading the Load 8 8 88 5 Maintenance and 89 Troubleshooting Common Problems 90 Start Up Problems a bem o eae Ce ence a erac b acq ae pe qoaa ass 90 Control Panel Problems eg deer t Ree eda E AER P RR 91 Robotics Problems ss eieo ria cies ner tiga iie 92 Problems ors thee ber ee e ROS eee RE gpk edad 94 Tape Drive Problems oat ite Rea D ka ege ed E Ra ER reae ta 96 Tape Drive Interface LED 97 Maintaining Tape Cartridges 0 0 98 Cleaning Tape Drives 1 cried erie cece o e 100 Cleaning SDLT Tape Drives 0 0 cece III 100 Cleaning Ultrium Tape Drives
24. Make sure the backup software supports the library and has the latest patches 05 25 00 LOGICAL UNIT IS NOT SUPPORTED Check that the library is configured correctly in the software 05 26 00 NVALID FIELD IN PARAMETER LIST Make sure the backup software supports the library and has the latest patches 05 26 02 PARAMETER VALUE INVALID Make sure the backup software supports the library and has the latest patches If using the diagnostic utility check parameters used in last command and try again 126 HP StorageWorks ESL9000 Series Tape Library User Guide Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ 05 30 03 Message Name Description CLEANING CARTRIDGE INSTALLI One of the following conditions exist D A cleaning cartridge cannot be removed from a drive because it is being used in a cleaning operation A cartridge cannot placed into the drive because the drive is being cleaned A cartridge cannot be placed into an empty storage element because it is reserved for a cleaning cartridge that is currently in use in a drive cleaning operation 05 39 00 SAVING PARAMETERS NOT SUPPORTED Make sure the backup software supports the library and has the latest patches
25. Pack Magazine Use the load pack to add and remove tape cartridges Adding a Cartridge to a Magazine The 4 cartridge magazines are stationary and built into the load port Simply place cartridges into the bins with the bar codes facing out see Figure 21 1 Access the load pack magazines by opening the load port see Using the Load Port on page 54 2 Insert a tape cartridge into a load pack magazine 3 Slide the tape cartridge in until you hear it snap into place Figure 21 Inserting a tape cartridge into a magazine Removing a Cartridge from a Magazine To remove a tape cartridge from a load pack Push the tape cartridge in until you hear a snap 2 Eject the tape cartridge 3 Remove the tape cartridge 4 Close the load port 56 HP StorageWorks ESL9000 Series Tape Library User Guide Preparing the Library for Operation Turning the Library On and Off Turning the Library On To turn the library on 1 Verify that a All front doors and access panels are closed b All back panel cable connections are firmly in place Note If there are two AC power distribution assemblies there will be two main circuit breakers 2 Ensure that CB1 on the AC distribution assembly is turned on It is located in the base of the cabinet behind the rear access panel If two AC distribution assemblies are present turn on 1 for both assemblies 3 Turn on the power switch located below the control panel After sev
26. TB 238 TB GB each 119 000 GB 238 000 GB Note Although the tape libraries support mixed media at the hardware level your application software might not 16 HP StorageWorks ESL9000 Series Tape Library User Guide Library Description The model number defines m The standard inquiry string m The default number of bins The model number is set at the factory and under normal circumstances does not need to be changed Table 3 ESL9322 Library Model Numbers Number Model Model Displayed Product of Storage Drive SCSI Number Name Name ID Drives Bins Type Interface 6437080 ESL9322 ESL9322 519000 8 322 SDLT def SERIES Ultrium 6437085 ESL9322 ESL9322 P4000 8 322 SDLT IVD 6437085 Ultrium Table 4 ESL9595 Library Model Numbers Number Model Displayed Product of Storage Drive SCSI Number Name Name ID Drives Bins Type Interface 6438280 ESL9595 ESL9595 ESL9000 16 595 SDLT def SERIES Ultrium 643808 1 519595 ESL9595 ESL9000 16 400 SDIT IVD SERIES Ultrium 6438285 519595 ESL9595 P7000 16 595 SDIT IVD 6438285 Ultrium HP StorageWorks ESL9000 Series Tape library User Guide 17 Library Description Features and Benefits Your tape library provides the following features and benefits High capacity high performance data storage and retrieval Expandable configurations Up to five ESL9322 tape libraries and up
27. TURNED OFF LINI The library is ready to communicate with the diagnostic PC Press the Standby button on the control panel to place the library on line Lj 04 80 00 GRIPPER AXIS INTERNAL FAIL Upgrade firmware to latest revision Call your authorized service provider 04 80 OA NVRAM CHECKSUM FAILURE Nonvolatile RAM contents are corrupted Run the INITIALIZE NON VOLATILE CONFIG command and then a CALIBRATE ALL command Call your authorized service provider HP StorageWorks ESL9000 Series Tape Library User Guide 119 Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ 04 80 OF Message Name Description LOW POWER ERROR Check power connections and check for failed power supplies 04 80 1 MOTOR POWER FAILURE Indicates motor power turned off for a reason not otherwise reported Toggle of the Stop button should clear If the motor power failure occurs after the action of closing the door or when the door is not latched then upgrade firmware to latest revision Check door switches Check for one or more faulty Power Supply Modules 04 80 23 BARCODE DECODER COMMUNICATION FAILUR Unable to initialize decoder Check cable connections around Y axis interconnect
28. Tape Drive Reference Guide and the HP StorageWorks Ultrium Tape Drive User s Guide from htto www hp com support for more information For longer life of recorded or unrecorded tape cartridges 98 Do not carry cartridges loosely in a container that exposes them to unnecessary physical shock Dropping or bumping cartridges may dislodge and damage internal components Store tape cartridges vertically in their protective cases until needed Store tape cartridges in a clean environment that duplicates the conditions of the room in which they will be used Use tape cartridges in temperatures between 50 F to 104 F 10 and 40 If a tape cartridge has been exposed to extreme heat or cold stabilize the tape cartridge at room temperature for the same amount of time it was exposed for up to 24 hours Keep cartridges out of direct sunlight and do not place tape cartridges near electromagnetic interference sources such as terminals motors and video or X ray equipment Doing so may cause data on the tape cartridge to be altered or erased Do not touch the tape medium or open the tape door unnecessarily Dust and skin oils can contaminate the tape impact performance and cause damage Store tape cartridges in a dust free environment where the relative humidity is between 20 percent and 80 percent For longer tape cartridge life store the tape cartridge at 40 percent to 60 percent relative humidity Use only HP qualified ba
29. cartridge Issue a command to retrieve the cartridge from the PTM and place it in either a bin or a tape drive OB 8C 01 LOAD PORT TIMEOUT The load port door was unlocked but did not leave its current position before time out 30 seconds This might be due to the door being stuck or in the case of a close operation the operator not moving the door OB 8C 09 LOAD PACK DETENT FAILURE The load pack bin detention spring is unable to hold or release the cartridge This is detected during a place if the tape does not stay seated in the pack or during a pick if the tape does not eject from the pack OB 8D 01 DRIVE HANDLE TIMEOUT Drive handle did not reach commanded position within time limits Retry the command OB 8F 00 LIBRARY UNIT COMMAND TIMED OUT Verify that communications to the library still exists by issuing another command Check cabling 134 HP StorageWorks ESL9000 Series Tape Library User Guide Capacity on Demand The HP StorageWorks ESL9322 and ESL9595 tape libraries ship with the maximum number of physical storage slots available However access to these slots requires an upgrade key for the library to recognize them ESL9322 m 222 slots standard m Upgrade to 322 slots ESL9595 m 400 slots standard m Upgrade to 500 slots m Upgrade to 595 slots Note To pu
30. of amage HP StorageWorks ESL9000 Series Tape Library User Guide 121 Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ 04 83 22 Message Name Description EXTENSION ENCODER FAILURE The value of the extension encoder did not change during the self test inspect extension axis and belt look for debris excessive wear of amage 04 83 40 EXTENSION FORCE NOT REACHED During calibration or pushing in a drive the extension never reached its intended force If error is occurring during a place to a drive ensure drive is securely installed 04 83 41 EXTENSION FORCE OBJECT MISSING During calibration or pushing in a drive the extension never made contact with any object Verify the electronic model number and configuration matches physical configuration of library This error will be returned if a bin is not installed which is expected by the model number configured If occurring during a drive calibration ensure drive is securely installed 04 83 50 EXTENSION SENSOR FAIL The Cartridge In Gripper CIG sensor was occluded unexpectedly during calibration inventory or pick place Retry the command 04 84 00 VERTICAL INTERNAL FAILURI Vertical axis code internal failure Lj Upgrade firmware to
31. operation is properly positioned in the bin or drive operation and ready to be picked m Check that the robot is not obstructed in any way Retry the operation 92 HP StorageWorks ESL9000 Series Tape Library User Guide Maintenance and Troubleshooting Table 16 Robotics Problems Continued Problem Corrective Action The drops a m the front door cartriage EN Retrieve the cartridge check it for damage orient it and place the cartridge in an empty storage in Do not try to place the cartridge in the gripper m Visually inspect the gripper and extension axis m Perform an inventory following the instructions in Chapter 4 Operator Commands so that the library records the position of the manually placed cartridge m Recalibrate the library A cartridge is in the m Use a Move command to move the cartridge from gripper at start up or gripper to an empty slot when a Move W Open the front door command is requested or after a Place m Manually remove the cartridge from the gripper and command is executed place it in an empty bin m Perform an inventory following the instructions in Chapter 4 Operator Commands so that the library records the position of the manually placed cartridge m Recalibrate the library The gripper does not m Make sure there is a cartridge in the source location ave a cartridge after completing a pick m Retry the command command m Recalibra
32. page 16 m Features and Benefits page 18 m Library Components page 19 Cabinet page 19 Control Panel page 28 Robotics page 29 Tape Drives page 30 Load Port page 36 Optional Pass Through Mechanism PTM page 36 Optional Network Storage Router page 37 HP StorageWorks ESL9000 Series Tape Library User Guide 15 Library Description Library Models The HP StorageWorks ESL9000 Series tape library is an automated storage and retrieval library It contains up to 8 drives and 322 cartridges for the ESL9322 Series and up to 16 tape drives and 595 cartridges for the ESL9595 Series The following ESL9000 Series tape library models support a wide range of storage and performance requirements Table 2 Library Capacity Fully Populated 2 1 Compression Library Cartridges Drive Type Native Capacity Enabled ESL9322 322 cartridges at 160 SDLT 320 51 52 TB 103 04 TB GB each 51 520 GB 103 040 GB ESL9322 322 cartridges at 100 Ultrium 230 32 2 TB 64 4 TB GB each 32 200 GB 64 400 GB ESL9322 322 cartridges at 200 Ultrium 460 64 4 TB 128 8 TB GB each 64 400 GB 128 800 GB ESL9595 595 cartridges at 110 SDLT 220 65 45 TB 130 9 TB GB each 65 450 GB 130 900 GB ESL9595 595 cartridges at 160 SDLT 320 95 2 TB 190 40 TB GB each 95 200 GB 190 400 GB ESL9595 595 cartridges at 100 Ultrium 230 59 5 TB 119 TB GB each 59 500 GB 119 000 GB ESL9595 595 cartridges at 200 Ultrium 460 119
33. perform any of the functions listed above To change the library status press the Standby button on the control panel HP StorageWorks ESL9000 Series Tape Library User Guide 73 Operator Commands Opening the Operator Screen To open the Operator screen 1 Press the Operator tab The control panel displays the password screen see Figure 28 Note To change passwords see Changing Security Levels on page 71 Back Forwa ra 4f Home e Operator Tapes System Off line 3 4 1 Standby Load Port ssword _ Enter Figure 28 Operator password screen 74 HP StorageWorks ESL9000 Series Tape Library User Guide Operator Commands 2 To gain access to the Operator screen enter the correct operator or service password and press Enter see Figure 29 on page 75 The default operator password is 1234 Cmm Forward Overview Tapes Operator as Figure 29 Operator screen HP StorageWorks ESL9000 Series Tape Library User Guide 75 Operator Commands Configuring the Library The Configure Library command lets you assign the following Library model number Number of storage bins Number of drives Library SCSI ID Tape drive SCSI ID PTM configuration Note The serial number and IEEE ID fields are set automatically through the library firmware To configure any of these attributes 1 In the Op
34. the failure recurs run drive handle Self test Lj 04 8E 01 FLASH MEMORY UNABLE TO IDENTIFY Flash is soldered onto the board Contact your HP service representative 04 8E 02 FLASH MEMORY UNABLE TO ERASE Flash is soldered onto the board Contact your HP service representative 04 8E 03 FLASH MEMORY UNABLE TO PROGRAM Flash is soldered onto the board Contact your HP service representative HP StorageWorks ESL9000 Series Tape Library User Guide 125 Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ Message Name Description 04 F3 02 DRIVE COMMUNICATION TIMEOUT The library is unable to communicate with a drive Reseat drive module 04 F3 11 DRIVE HANDLE NOT OK The tape drive is reporting that the handle cannot open This might indicate that a cartridge is present that has not been unloaded 05 1A 00 PARAMETER LIST LENGTH ERROR Make sure the software supports the library and has the latest patches and updates 05 20 00 NVALID COMMAND OPERATION CODE Make sure the backup software supports the library and has the latest patches 05 21 01 NVALID ELEMENT ADDRESS Make sure the backup software supports the library and has the latest patches 05 24 00 NVALID FIELD IN COMMAND DATA BLOCK
35. to four ESL9595 tape libraries can be joined together into one multi unit library system Tape cartridges can be shared between libraries using optional Pass Through Mechanisms PTMs Optional Fibre Channel upgrade kit Reliable versatile 120 240 volt AC auto switching power supplies Hot pluggable redundant DC power supplies to ensure library operations against power supply failure Advanced cooling system to prevent overheating On line cartridge exchanges load port with two stationary 4 cartridge magazines for easy insertion of cartridges without interrupting library operations Easy serviceability and manageability Hot pluggable SDLT and Ultrium tape drives DC power supplies and fans allow repairs without taking the library off line Easy access and replacement of critical components A control panel providing a wide range of configuration and service related functions HP StorageWorks ESL9000 Series Tape Library User Guide Library Description Library Components The library consists of the following major components Cabinet Cabinet Control Panel Robotics Tape Drives Load Port Optional Pass Through Mechanism PTM The cabinet houses all library components including Robotics Storage bins Control electronics Power supply and distribution equipment Fans Tape drives Optional Fibre Channel upgrade kit Access these components through the front and back doors of the library cabi
36. 27 Change password screen Password 2 Press the Security Level button for the desired level of security Operator Service User Import Only or Locked 3 Enter a password if necessary A password is required to enter a higher security level than the current level 4 Press the Enter button A new screen verifies that the new security level has been set successfully 5 Press OK The lock icon displays the new security level O S U L or L HP StorageWorks ESL9000 Series Tape Library User Guide 71 Operating the Control Panel 72 Note This procedure is especially useful to change from the Operator or Service levels to the User level after executing an Operator or Service level command If the control panel is accessed from the Operator or Service S level and no activity has occurred for 15 minutes it will return to the initial screen Figure 22 on page 60 and to the default security level HP StorageWorks ESL9000 Series Tape Library User Guide Operator Commands This chapter describes the commands found on the Operator screen of the library control panel Sections in this chapter include Opening the Operator Screen page 74 Configuring the Library page 76 Configuring Library Options page 79 Calibrating the Library page 83 Performing an Inventory page 84 Moving Cartridges page 85 Unloading a Drive page 87 Unloading the Load Port page 88 Note The library must be off line to
37. 3 EEC issued by the Commission of the European Community and if this product has telecommunication functionality the R amp TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parentheses are the equivalent international standards and regulations m EN 55022 CISPR 22 Electromagnetic Interference EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity EN61000 3 2 IEC61000 3 2 Power Line Harmonics EN61000 3 3 IEC61000 3 3 Power Line Flicker EN 60950 IEC 60950 Product Safety HP StorageWorks ESL9000 Series Tape Library User Guide Regulatory Compliance Notices BSMI Class A Notice Tug PEN INE PERET gt Se REE ELT JS AR o Japanese Notice CEAR o CC 7 BEV Cv E LIEB KOM BA FAV COREL PPR SE ER VCC oR KANE LCWETA 2 gt LT JfgH amp dv5r SAARE PFOEBHVET fit CIE LV ERY Ve LT FAV VCCIV 2 BAY TORWVBEITIZ KORTISTO COREL HAH ES BS AER RS VCCI ORY ES TF OIE ZERE CHAT 2 ER 00 9 OW RR eT HLIBKRENSZIEBRHVET Laser Device All HP systems equipped with a las
38. 36 pass through mechanism 18 performance characteristics 106 performing an inventory 84 physical characteristics 104 power switch location ESL9322 20 ESL9595 21 preserving tape cartridges 100 PTM 18 R rack stability warning 12 rear view 22 recovery action 118 regulatory 107 109 robotics 29 problems 92 screen calibrate library 83 configure 76 exiting 64 initial 60 library settings 77 move cartridges 85 multi unit 60 navigating 63 opening 63 operator 60 74 75 options 80 overview 60 password 74 service 60 tapes 60 unload drives 87 SCSI breakouts 43 SCSI ID assignment 78 security levels 65 changing 70 71 sense data 117 sense key 118 serviceability 18 slot upgrade 135 136 specifications environmental 106 performance 106 physical 104 regulatory 107 safety 107 HP StorageWorks ESL9000 Series Tape Library User Guide 141 Index start up problems 90 storage and load port elements 69 symbols in text 10 symbols on equipment 11 T tape cartridge locations ESL9322 24 ESL9595 26 tape cartridges inserting 72 installation and removal 56 installing 56 mixed media 30 moving 85 tape drive cleaning 36 tape drives 30 32 LTO Ultrium 31 mixed media 30 SDLT 31 unloading 87 tapes screen 69 technical support HP 13 text symbols 10 troubleshooting control panel problems 91 operating problems 94 142 robotics problems 92 sense data values 117 start up problems 90 U unload a d
39. Control unload drive screen 2 Use the arrow buttons to highlight the desired drive and then press Execute The control panel displays a Command In Progress dialog box The Unload Drive command continues until completed unless you press the Abort button to stop the operation HP StorageWorks ESL9000 Series Tape Library User Guide 87 Operator Commands Unloading the Load Port The Unload Imp Exp command moves a tape cartridge from the load port to an available storage bin This option must be invoked after inserting a tape into the load port whenever the library Auto Load feature is disabled See Configuring Library Options on page 79 Note You can also use the Move Cartridge command to unload the load port This command is especially useful if the destination of the move is important For more information about the Move Cartridge command see Moving Cartridges on page 85 To unload the load port 1 From the Operator screen press the Unload Imp Exp button The control panel displays a Command In Progress dialog box 2 Ifit becomes necessary to stop the Unload command press the Abort button 88 HP StorageWorks ESL9000 Series Tape Library User Guide Maintenance and Troubleshooting This chapter provides troubleshooting and maintenance information for the HP StorageWorks ESL9000 Series tape library Sections in this chapter include Troubleshooting Common Problems page 90 Maintaining Tape Cartridges pa
40. Description Robotics Figure 8 shows the library robotics also referred to as the gripper or GRP on the library control panel Figure 8 Library robotics Horizontal drive motor Extension axis assembly Mixed media gripper assembly Vertical carriage assembly The vertical and horizontal actuators move the gripper into position to pick and place tape cartridges The rotary actuator rotates the gripper 180 degrees allowing the gripper to pass cartridges between the front storage bins and the back storage bins or tape drives The extension actuator extends the gripper forward to make contact with the desired cartridge and then retracts the gripper to remove the cartridge from a bin or drive HP StorageWorks ESL9000 Series Tape Library User Guide 29 Library Description The gripper includes a Class II laser bar code scanner that reads up to 12 character 3 of 9 format bar code labels The scanner is used to maintain an inventory of the tape cartridges within the library An inventory occurs automatically each time the library is turned on or after the bulk load door has been closed An inventory can also be initiated from the host computer Note Although the library does not require tape cartridges to have bar code labels properly labeled tape cartridges and full storage bins speed up the inventory process Tape Drives The following sections describe the tape drive tech
41. ERROR SCSI Parity Error detected Check SCSI cable connections cable length and termination OB 48 00 NITIATOR DETECTED ERROR Initiator Detected Error Message was received from the host OB 80 01 TRANSFER FULL AT END OF PLACE Gripper has cartridge in it at end of a place operation Move Medium with a target other than the Transfer Move cartridge to empty storage bin using MOVE command HP StorageWorks ESL9000 Series Tape Library User Guide 131 Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ Message Name Description OB 80 06 TRANSFER EMPTY COMMAND ABORTED Gripper does not contain cartridge at end of pick portion of MOVE command Check location of cartridge used in operation Retry operation OB 80 OB COMMAND ABORTED BY USER Informational message No action is necessary OB 80 OD CARTRIDGE IS ONLY PARTIALLY GRIPPED ONLY SEEN IN THE FRONT SENSOR Issue a MOVE command to move the cartridge from the transfer element to an empty storage element OB 80 10 LOAD RETRY FAILED Library was unable to successfully load the drive even after retries Check drive alignment Reseat the drive If the problem continues drive might need servicing OB 81 01 GRIPPER TIMEOUT Gripper did not reach desi
42. Firmware level Status window Displays the current state of the library and important messages relating to library operation Standby button Load Port button Switches the library between on line and off line Unlocks the load port so you can open it to access the magazines Security level indicator of Shows the security level five possible levels in use at the control panel Stop button When pressed once halts all library activity by cutting off power to the library robotics When pressed a second time restores power to the library robotics Display area Overview screen Displays the current tape drive gripper and load port content and activities Tapes screen Displays tape drive storage bin load port gripper inventories and PIM Operator screen Contains library configuration and control functions To use this screen you must have either operator or service level access privileges 62 HP StorageWorks ESL9000 Series Tape Library User Guide Operating the Control Panel Table 12 Control Panel Navigation Continued Component Name Function Service screen Contains reporting functions system tests and service commands To use this screen you must have service level access privileges Multi unit screen Lets you set the library unit library unit number number tape libraries and Calibrate PTM License screen lets you enter a software
43. Green Red Led Led Condition Action Required ON ON Reserved Contact your authorized service condition provider ON Flashing Reserved Contact your authorized service condition provider ON OFF Drive power fail Toggle the hot plug tape drive switch to clear the condition this is unsuccessful contact your authorized service provider OFF ON GOOD None required OFF Flashing SCSI bus This indicates an IVD HVD incompatible incompatibility Make sure all components components are LVD OFF OFF No power to tape Make sure the hot plug tape drive interface drive switch is on Reseat the tape drive Make sure the ibrary is powered on and the correct number of tape drives is configured Flashing ON Drive unhealthy Make sure the drive leader is in place and then reseat the tape drive If problem persists contact your authorized service provider Flashing Flashing Drive inserted in This is normal after the library the process of or tape drive power is turned becoming ready on for a short period of time If the problem persists contact your authorized service provider Flashing OFF Microbridge Contact your authorized service incompatibility provider HP StorageWorks ESL9000 Series Tape Library User Guide 97 Maintenance and Troubleshooting Maintaining Tape Cartridges Note In addition to the information provided in this manual access the HP StorageWorks SDLT
44. In North America call technical support at 1 800 652 6672 available 24 hours a day 7 days a week Note For continuous quality improvement calls may be recorded or monitored Outside North America call technical support at the nearest location Telephone numbers for worldwide technical support are listed on the HP website under support http www hp com support Be sure to have the following information available before calling Technical support registration number if applicable Product serial numbers Product model names and numbers Applicable error messages Operating system type and revision level Name and revision of application software HP Storage Website The HP website has the latest information on this product as well as the latest drivers Access storage at http www hp com products tapestorage From this website select the appropriate product or solution HP StorageWorks ESL9000 Series Tape Library User Guide 13 About this Guide HP Authorized Reseller For the name of your nearest HP authorized reseller Inthe United States call 1 800 345 1518 m In Canada call 1 800 263 5868 m Elsewhere see the HP website for locations and telephone numbers htto www hp com support 14 HP StorageWorks ESL9000 Series Tape Library User Guide Library Description This chapter describes the HP StorageWorks ESL9000 Series tape library and its components Sections include m Library Models
45. Library Doors and Access Panels page 40 Connecting SCSI Cables page 41 Preparing Tape Cartridges page 47 Inserting and Removing Tape Cartridges page 53 Turning the Library On and Off page 57 Note If you have a slot capacity upgrade for your library ensure that you order the license key immediately It may take 24 hours to receive the key HP StorageWorks ESL9000 Series Tape Library User Guide 39 Preparing the Library for Operation Opening the Library Doors and Access Panels The ESL9322 has one front door and one rear access panel The ESL9595 has two front doors and three rear access panels To unlock and open front doors and rear access panels 1 2 3 4 Using the key from the accessory kit unlock the front door latch Lift the latch above the door lock Pull on the door latch to open the door exposing the inside of the library cabinet Unlock any rear access panel using a 5 32 hex wrench Note When the front doors are open the robotics are disabled but the library remains on line When the rear access panels are open the robotics continue to work but only at half speed proper cooling and proper operation of the bar code scanner i Caution Rear access panels must be closed during normal operation for To close and lock front doors and rear access panels 1 2 3 4 40 Turn the door latch to secure the door to the library frame Lower the latch over the door lock Usi
46. NCODER FAILURE The value of the horizontal encoder did not change during the self test Visually inspect vertical axis and belt look for debris excessive wear or damage 04 85 23 HORIZONTAL POSITION OVERFLOW The position step counter overflowed Issue CALIBRATE ALL command 04 85 30 HORIZONTAL MAPPING FAILUR Scanner was unable to detect horizontal target during calibration Determine which oe drive bin load port is not mapping Inspect target for scratches bends wear etc Invoke CALIBRATE ALL from control panel Lj 04 88 01 MAXIMUM TEMPERATURE EXCEEDED Library turns off and remains off until the temperature returns to an acceptable level 59 to 90 F 15 to 32 Check fans look for airflow obstructions and make sure ambient room temperature is sufficiently cool I 04 8B 00 PASSTHRU INTERNAL FAILURI Upgrade firmware to latest revision Lj Call your authorized service provider 04 8B 02 PASSTHRU CURRENT FEEDBACK FAILURI The pass through axis is obstructed Check for obstructions cables etc Lj Disconnect unit from power and then manually move the axis to ensure it moves freely between cabinets with no binding or undue friction 124 HP StorageWorks ESL9000 Series Tape Library User Guide Sense Data Values Table 26 Sense Data Values
47. P StorageWorks ESL9000 Series Tape library User Guide 7 Contents ON tA 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Ultrium Tape Drive Capacity and Data Transfer 32 SDLT Tape Drive Capacity and Data Transfer 35 SCSI Ports and Device Connections 1 9322 42 SCSI Ports and Device Connections 51 9595 44 Detault SCSLIDS i sed oe ote tos sb amie ks aret tede SUR dealt 46 Media Label Identifiers 0 0 0 00 n 50 Control Panel Menus ure e ue yy he PX EE AT Pa Seales 61 Control Panel Navigation seem 62 Security Levels Highest to 65 Start Up Problems s seii acea eia etaed anb pd ne 90 Control Panel 91 Robotics Problems o se Un ee o UR UR eed ee te 92 Operating Problems ose ee RN er T E ERR 94 Tap Drive Problems oc ss ene repe ep ER E dea Ola 96 Tape Drive Interface LED 97 Physical Characteristics 51 9322 104 Physical Characteristics 1 9595 105 Performance Characteristics llle 106 Environmental Specifications
48. S Mark Germany EN60950 IEC950 standard for safety of information technology equipment third edition CE Marking European Union Low Voltage Directive 73 23 EEC European Union CUL Mark Canadian UL CAN CSA 22 2 No 950 standard for safety of information technology equipment Regulatory Series ID Number ED1002 Class A HP StorageWorks ESL9000 Series Tape Library User Guide 107 Specifications 108 HP StorageWorks ESL9000 Series Tape Library User Guide Regulatory Compliance Notices This appendix includes the following information Federal Communications Commission Notice page 110 Canadian Notice Avis Canadien page 112 European Union Notice page 112 BSMI Class A Notice page 113 Japanese Notice page 113 Laser Device page 113 Laser Regulation Labels page 115 HP StorageWorks ESL9000 Series Tape Library User Guide 109 Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are
49. SE NOT REPORTABLI Check library power Retry command 02 04 01 OGICAL UNIT IN PROCESS OF BECOMING READY Wait for library to complete initialization 02 04 02 OGICAL UNIT INIT REQUIRED Element status or calibration unknown Run an inventory command 02 04 03 U IS NOT READY MANUAL INTERVENTION REQ D Initialization failed Determine failure type by checking any previous error de in the error log Correct the cause of the failure and toggle Standby utton 02 5A 01 OPERATOR MEDIUM REMOVAL REQUEST Indicates that the element contains a cleaning cartridge that is used up and the library is unable to export the cleaning cartridge Manually unload the tape and replace it with a new cleaning cartridge The load port door is open so import export elements can not be accessed Close the load port door 02 80 00 DOOR IS OPENED INVENTORY MAY HAVE BEEN CORRUPTED Close door and retry command If the library is on line it executes its initialization procedure If not done automatically run an inventory command 02 80 07 SYSTEM IS STOPPED BUTTON IS CURRENTLY PUSHED The Stop button on the control panel was pressed Press the Stop button again to reactivate the robotics 02 80 09 I LOGICAL UNIT IS
50. To calibrate library elements 1 From the Operator page press the Calibrate Library button The control panel displays the Calibrate Library screen see Figure 33 2 Press the button for the calibration option you want Note Pressing the Calibrate All button causes the drives bins and the load port to be calibrated This operation takes approximately 20 minutes The control panel displays a Command In Progress screen while the calibration process is in progress 3 When the calibration process is complete repeat step 2 to perform another calibration if desired Back Forwa 4A Home d Ea Ea line Calibrate Library d Standby Calibrate Calibrate Calibrate All Drives Bins Load Port Calibrate Imp Exp Stop Figure 33 Calibrate library screen HP StorageWorks ESL9000 Series Tape Library User Guide 83 Operator Commands Performing an Inventory The Inventory Tapes command reads the bar code labels of the cartridges in the tape drives fixed storage bins and the load port bins All elements that contain cartridges without labels are marked as full with no label To perform an inventory 1 Press the Inventory Tapes button in the Operator screen The control panel displays a Command In Progress screen 2 Press the Abort button to stop continuous running of the inventory process Otherwise the process will continue until all storage elements have been inventoried
51. To use the load port 1 Prepare the tape cartridges to be inserted by affixing a bar code label and write protecting or write enabling each tape cartridge as desired 2 Press the Load Port button on the control panel The library unlocks the load port 3 Pull the load port handle toward you It will move outward about 1 inch 2 54 cm and enable the load port to be rotated 180 degrees 4 With the load port door open place the tape cartridge in an available magazine slot see Figure 21 on page 56 WARNING Opening or closing the load port door presents mechanical hazards Use both hands to pull or push the load port finger grip and use the top and bottom surfaces of the load port drum to keep fingers out of load port openings when rotating the load port drum 5 After loading the magazines rotate the load port back 180 degrees and push the load port handle to lock the load port into position If Auto Load is enabled the library automatically moves the cartridges to the available storage bins 54 HP StorageWorks ESL9000 Series Tape Library User Guide Preparing the Library for Operation i R Closed na Figure 20 Load port ESL9322 shown Load port load p button control Tape cartridge pane Load port handle Magazine HP StorageWorks ESL9000 Series Tape library User Guide 55 Preparing the Library for Operation Using the Load
52. a cin Een ea rura eg accola gura ia Gur da qs 66 25 drive statis ey awe camasi hee eme ERE ee bee 68 20 Tapes Scieen Eqs eS tene deiade dca ee dec a dd nea 69 27 Change passWord screen rs exa y ge Prae e Pad qe PES d eS 71 28 Operator password screen 2 0 eee 74 20 Operator s ios ees reb ee woud wey ke RR EO er ga e det 75 30 Configure library screen ESL9595 76 31 Configure library settings screen ESL9595 shown 77 32 Configure options screen 0 0 ec cette eee nea 80 33 Calibrate library screen 83 34 Control move cartridge screen 85 35 Control unload drive screen 87 36 Product conformation 1 1 115 37 Laser light caution l bel stet Dau acc RR aaa 115 38 Exposurecautionlabel lees 115 39 License screen ESL9595 58 136 Tables 1 Document Conventions ete e 10 2 Library Capacity Fully Populated 0 0 cece eee 16 3 ESL9322 Library Model Numbers 00 0 0 eee eee eee ee 17 4 ESL9595 Library Model 17 H
53. ape drives m HP Ultrium Data Cartridge C7972A 400 GB C7971A 200 GB m HP Ultrium Universal Cleaning Cartridge C7978A Note Ultrium generation 2 cartridges C7972A can read and write to Ultrium generation 1 cartridges C797 1A However Ultrium generation 1 cartridges can only read and write to other Ultrium generation 1 cartridges Caution Do not bulk erase Ultrium formatted cartridges This will destroy ax prerecorded servo information and make the cartridge unusable Make it a practice to visually inspect your tape cartridges when loading or removing them from your tape library Taking a few minutes to check the condition of your cartridges will lower the risk of repeated failures and help ensure uninterrupted backup See Maintaining Tape Cartridges on page 98 for general precautions when using tape cartridges Caution Always discard damaged tape cartridges If a defective tape cartridge is loaded into a tape drive it may in turn damage drive potentially requiring drive replacement Note For information on labeling tape cartridges see Labeling Tape page 47 For information on ordering tape cartridges and bar code labels refer to the ordering sheet that shipped with your library HP StorageWorks ESL9000 Series Tape Library User Guide 33 Library Description SDLT Tape Drives 34 The SDLT tape drive is a high capacity high performance streaming tape drive
54. bols The following symbols may be found in the text of this guide They have the following meanings WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death 10 HP StorageWorks ESL9000 Series Tape Library User Guide About this Guide Caution Text set off in this manner indicates that failure to follow directions N could result in damage to equipment or data Note Text set off in this manner presents commentary sidelights or interesting points of information Equipment Symbols The following equipment symbols may be found on hardware for which this guide pertains They have the following meanings Any enclosed surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards Enclosed area contains no operator serviceable parts WARNING To reduce the risk of personal injury from electrical shock hazards do not open this enclosure Any RJ 45 receptacle marked with these symbols indicates a network interface connection WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component Contact with this surface could result in injury WARNING To reduce the ris
55. brary User Guide Specifications Table 21 lists dimensions and other physical characteristics of the ESL9595 tape library Table 21 Physical Characteristics ESL9595 Description Specifications ESL9595 Width 60 in 152 cm Depth 29 in 74 cm Height 75 in 191 cm Weight 1444 lb 655 kg 16 drive configuration without cartridges Crated 1822 16 827 kg Maximum tape drives 16 Maximum tape cartridges 595 Drive type SDLT 110 220 and 160 320 Ultrium 230 and Ultrium 460 Host to library interface software SCSI 2 medium changer command set Power cord 2 standard US IEC 320 C19 female connector rated at 125 VAC NEMA 5 20P connector included Host to tape drive interface m For SDLT and Ultrium 230 SCSI 2 software m For Ultrium 460 SCSI 3 Library diagnostics RS 232C service port for connecting to a field service computer HP StorageWorks ESL9000 Series Tape Library User Guide 105 Specifications Performance Characteristics Table 22 lists the performance characteristics of the library Table 22 Performance Characteristics Description Specification Average swap time 22 seconds consisting of two Move Medium commands Inventory fully loaded with Less than 5 minutes cartridges Environmental Specifications Table 23 lists the power environmental and mechanical environmental specifications of the library Table 23 Environmental Specifications Descrip
56. d tape drive Table 9 Default SCSI IDs Drive Default SCSI ID Tape Library Drive Drive 1 Drive 2 Drive 3 Drive 4 Drive 5 Drive 6 Drive 7 Drive 8 Drive 9 Drive 10 Drive 11 Drive 12 Drive 13 Drive 14 Drive 15 A BR NI CO AY GW NH 46 HP StorageWorks ESL9000 Series Tape Library User Guide Preparing the Library for Operation Preparing Tape Cartridges Caution Handle tape cartridges with care Do not drop or mishandle them or place them near sources of electromagnetic interference Rough handling can damage the cartridge making it unusable and potentially hazardous to the tape drives Labeling Tape Cartridges Caution The misuse and misunderstanding of bar code technology can result zx in backup and restore failures To ensure that your bar codes meet HP s quality dada always purchase them from an approved supplier and never print bar code labels yourself For more information refer to the order form provided with the library as well as the Bar Code Label Requirements Compatibility and Usage white paper available from hitp www hp com support Note For information on ordering tape cartridges and bar code labels refer to the ordering sheet that shipped with your library Attaching a bar code label to each tape cartridge enables the library and application software
57. drive bay O See Figure 6 on page 27 for an illustration showing the drive numbering conventions Figure 9 Ultrium tape drive HP StorageWorks ESL9000 Series Tape Library User Guide 31 Library Description Table 5 Ultrium Tape Drive Capacity and Data Transfer Rate Drive Model Data Capacity Sustained Data Transfer Rate Ultrium 230 100 GB native 15 MB sec 54 GB hour 200 GB compressed 30 MB sec 108 GB hour Ultrium 460 200 GB native 30 MB sec 108 GB hour 400 GB compressed 60 MB sec 216 GB hour Note Compressed capacity assumes a 2 1 compression ratio Ultrium Tape Cartridges Note In addition to the information provided in this manual refer to the documentation provided with your media for more information Caution HP Ultrium tape drives require special cleaning cartridges and data cartridges formatted specifically for HP Ultrium To avoid damage to your tape drive it is critical to use appropriate cleaning cartridges and properly formatted data cartridges Approved media will have the Ultrium format trademark which indicates that the media has passed Ultrium format compliance testing see Figure 10 ULTRIUM 2 TOP Figure 10 HP Ultrium format trademark 32 HP StorageWorks ESL9000 Series Tape Library User Guide Library Description For best results always use HP branded media The following tape cartridges are approved for the library s Ultrium t
58. e a CALIBRATE ALL command 04 83 00 EXTENSION INTERNAL FAILURE Upgrade firmware to latest revision Extension axis code internal failure Call your authorized service provider 04 83 01 EXTENSION TIMEOUT Retry the command If failure recurs then run extension self test I 04 83 02 EXTENSION CURRENT FEEDBACK FAILURI Determine if something is obstructing the extension axis motion Lj Determine the cause of the obstruction by repeating the command that failed If a tape is colliding with a bin or drive then issue a CALIBRATE ALL command Visually inspect extension axis and belt look for debris excessive wear of damage 04 83 03 EXTENSION MECHANICAL POSITION ERROR Determine if something is obstructing the extension axis motion Determine the cause of the obstruction by repeating the command that failed If a tape is colliding with a bin or drive then recalibrating the system may clear the condition inspect extension axis and belt look for debris excessive wear of amage 04 83 08 EXTENSION HOME NOT FOUND Check extension home sensor and flag T inspect extension axis and belt look for debris excessive wear of amage 04 83 20 EXTENSION TEST FAILURE The value of the extension encoder did not change during the self test a inspect extension axis and belt look for debris excessive wear
59. e cartridges and bar code labels refer to the ordering sheet that shipped with your library The load port is a mechanical device in the front panel of the library that lets you insert or export tape cartridges without interrupting library operations See Figure 1 on page 20 and Figure 2 on page 21 Optional Pass Through Mechanism PTM 36 An optional PTM enables the transfer of a single tape cartridge between two HP StorageWorks ESL9000 Series tape libraries The PTM can be used to connect up to five ESL9322 tape libraries or up to four ESL9595 tape libraries increasing the storage capacity of the entire tape library system Note To order a PTM contact your HP sales representative HP StorageWorks ESL9000 Series Tape library User Guide Library Description Optional Network Storage Router HP StorageWorks Network Storage Routers provide bidirectional connectivity in a Fibre Channel Switched Fabric supporting Fibre Channel and SCSI devices Internal and external models are available For more information visit http www hp com products tapestorage or contact your HP sales representative HP StorageWorks ESL9000 Series Tape Library User Guide 37 Library Description 38 HP StorageWorks ESL9000 Series Tape Library User Guide Preparing the Library for Operation This chapter explains how to prepare the HP StorageWorks ESL9000 Series tape library for operation Sections in this chapter include Opening the
60. e has severely contaminated the drive heads If the problem persists after two cleanings and the cleaning tape has not expired contact your authorized service provider Note Do not use a DLT cleaning tape almond in color in an SDLT drive SDLT cleaning tapes are gray and use a 7 or 8 character bar code label CLNxxxS or CLNxxxS1 To clean the tape heads 1 2 100 Move a cleaning cartridge into the drive The tape drive automatically loads the cartridge and cleans the heads During the cleaning cycle the drive s green Ready LED flashes At the end of the cleaning cycle the drive ejects the cartridge Remove the cleaning cartridge from the drive HP StorageWorks ESL9000 Series Tape Library User Guide Maintenance and Troubleshooting Cleaning Ultrium Tape Drives Be aware of the following m Ultrium tape drives have been developed to have a minimal cleaning requirement Note Only use HP approved Ultrium cleaning cartridges m An Ultrium Universal Cleaning Cartridge can be used up to 50 times If you are using an older HP Ultrium cleaning cartridge check the documentation that came with your media Caution Only use HP Ultrium Universal Cleaning Cartridges in the Ultrium 460 tape drive m Ifthe cleaning cartridge is ejected immediately then it has expired or is not an Ultrium cleaning cartridge Discard it and use a new one To clean the tape heads 1 Movea cleaning cartridge in
61. e library configuration Note Not all model numbers are available from the GUI If you are unable to find a particular model number refer to the configuration menu in the ESL LibDiag serial diagnostics tool which must be used to set the model number Access LibDiag from http www hp com support HP StorageWorks ESL9000 Series Tape Library User Guide 77 Operator Commands at the direction of an authorized service representative Caution The model number is set at the factory and should be changed only SCSI ID Assignment Guidelines When selecting SCSI ID numbers each SCSI device on the same bus must have a unique number from 0 to 15 SCSI devices include the library robotics the host bus adapter and the library tape drives If you set up the library with multiple SCSI buses you can assign the same number to two or more devices provided each device is on a different SCSI bus Note Power must be cycled for the new SCSI ID number to become effective PTM Configuration 78 To configure the optional PTM refer to the HP StorageWorks ESL9000 Series Pass Through Mechanism Installation Guide that shipped with the PTM HP StorageWorks ESL9000 Series Tape Library User Guide Operator Commands Configuring Library Options The Configure Options command lets you set the following Power On State Determines whether the library is on line or in standby mode when powered up default is On Line Au
62. e maximum number of physical storage slots available However access to these slots requires an upgrade key for the library to recognize them See Capacity on Demand on page 135 for additional information 24 HP StorageWorks ESL9000 Series Tape Library User Guide Library Description 8o4o 8 2o 8 160 8002 J 8o42 T 082 B 122 T 8 043 T B 083 B 123 B037 Bo77 157 Bose Bore Jers 8 58 B 169 8119 159 L B 170 Figure 5 Storage bin numbering conventions ESL9322 Note Storage bin and drive numbering begins with 0 Consequently the first drive is drive O the second drive is drive 1 etc HP StorageWorks ESL9000 Series Tape library User Guide 25 Library Description Storage Bins ESL9595 26 The ESL9595 stores tape cartridges in the following locations 288 storage bins on the back wall 196 storage bins on the inside of the left door 111 storage bins on the inside of the right door One load port consisting of two 4 cartridge stationary or 6 cartridge removable shelf bins Up to 16 tape drives Figure 6 shows the storage bin load port bin and tape drive numbering conventions The tape library touch screen control panel and diagnostic software programs use these conventions Note The ESL9322 and ESL9595 tape libraries ship with the maximum numb
63. e sure that all power supplies are switched on m Make sure that the power switch behind the slide panel just below the control panel is on Touch the GUI control panel to bring it out of sleep mode The control panel does Contact your authorized service provider not respond to touch An error message is m Write down the details of the error message displayed including the SK ASC and ASCQ numeric values W Press OK to clear the message See Appendix C Sense Data Values for instructions about resolving the error HP StorageWorks ESL9000 Series Tape Library User Guide 91 Maintenance and Troubleshooting Robotics Problems Table 16 lists corrective actions for robotics problems Table 16 Robotics Problems Problem The robot does not move at powerup Corrective Action Make sure that all internal packing materials shipping brackets foam pads and tie wraps have been removed Check the Stop and Standby buttons to ensure the library is on line and the Stop button is disabled The gripper partially grips a tape cartridge Issue a Move Cartridge command to move the cartridge from the gripper to an empty storage bin The bar code reader m Verify that nothing obstructs the reader on the gripper fails m Check for damaged or dirty bar code labels Restart the library The robot times out or m Check that the tape cartridge involved in the fails during an
64. ect vertical target during calibration Determine which drive bin load port is not mapping Inspect target for scratches bends wear etc Invoke CALIBRATE ALL command from control panel 04 85 00 HORIZONTAL INTERNAL FAILURE Horizontal axis code internal failure Upgrade firmware to latest revision Call your authorized service provider 04 85 03 HORIZONTAL MECHANICAL POSITION ERROR Horizontal axis did not reach desired position Retry command Determine if anything is obstructing the horizontal motion If a tape is colliding with a bin or drive then run CALIBRATE ALL command Visually inspect vertical axis and belt look for debris excessive wear or amage HP StorageWorks ESL9000 Series Tape Library User Guide 123 Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ Message Name Description 04 85 08 HORIZONTAL HOME NOT FOUND Horizontal axis did not reach the home position T Issue CALIBRATE ALL and retry operation Check vertical sensors and flag 04 85 20 HORIZONTAL TEST FAILURE The value of the horizontal encoder did not change during the self test Visually inspect vertical axis and belt look for debris excessive wear or amage Issue CALIBRATE ALL and retry operation 04 85 22 HORIZONTAL E
65. ed service provider 05 84 1 VERTICAL INVALID COMMAND Vertical axis commanded to position out of library mechanical limits Calibrate the library Upgrade firmware to latest revision If occurred when system was online call your authorized service provider 128 HP StorageWorks ESL9000 Series Tape Library User Guide Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ 05 85 1 Message Name Description HORIZONTAL INVALID COMMAND Horizontal axis commanded to position out of library mechanical limits Calibrate the library Upgrade firmware to latest revision If occurred when system was online call your authorized service provider 05 8A 02 UNCALIBRATED POSITION Library requires calibration Run CALIBRATE ALL command 05 8B 1 PASSTHRU INVALID COMMAND Pass through axis was commanded to a position out of the libraries mechanical limits Run a CALIBRATE ALL command 05 FO 01 RESERVATION CONFLICT Internal firmware error Report this occurrence and previous command if known to your HP service representative Upgrade firmware to the latest revision 05 Fl 00 COMMAND UNSPECIFIED Internal firmware error Report this occurrence and previous command if known to your HP service rep
66. er Guide Specifications This appendix lists characteristics and specifications of the HP StorageWorks ESL9000 Series tape library These characteristics and specifications are categorized as follows Physical Characteristics page 104 m Performance Characteristics page 106 m Environmental Specifications page 106 m Safety and Regulatory Specifications page 107 Note For tape drive specifications see the appropriate tape drive product manual HP StorageWorks ESL9000 Series Tape Library User Guide 103 Physical Characteristics Table 20 lists dimensions and other physical characteristics of the ESL9322 tape library Table 20 Physical Characteristics ESL9322 Description Specifications ESL9322 Width AO in 101 6 cm Depth 29 in 74 cm Height 75 in 191 cm Weight 1072 lb 487 kg 8 drive configuration without cartridges Crated 1307 Ib 593 kg Maximum tape drives Maximum tape cartridges 8 322 Drive type SDLT 110 220 and 160 320 Ultrium 230 and Ultrium 460 Host to library interface software Power cord SCSI 2 medium changer command set 2 standard US IEC 320 C19 female connector rated at 125 VAC NEMA 5 20P connector included Host to tape drive interface software m For SDLT and Ultrium 230 SCSI 2 m For Ultrium 460 SCSI 3 Library diagnostics RS 232C service port for connecting to a field service computer HP StorageWorks ESL9000 Series Tape Li
67. er device comply with safety standards including International Electrotechnical Commission IEC 825 With specific regard to the laser the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product The product does not emit hazardous light the beam is totally enclosed during all modes of customer operation and maintenance HP StorageWorks ESL9000 Series Tape library User Guide 113 Regulatory Compliance Notices Laser Safety Warnings WARNING To reduce the risk of exposure to hazardous radiation Do not try to open the laser device enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only HP authorized service technicians to repair the laser device Compliance with CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Compliance with International Regulations All HP systems equipped with laser devices comply with appropriate safety standards including IEC825 Laser Specifications Table 25 Laser Specifications Feature Description Laser type Semiconductor GaAlAs
68. er of physical storage slots available However access to these slots requires an upgrade key for the library to recognize them See Capacity on Demand on page 135 for additional information HP StorageWorks ESL9000 Series Tape Library User Guide Library Description
69. eral seconds the control panel becomes active and the Home screen appears The POST routine and inventory routine also run These routines can take up to nine minutes to complete Placing the Library On line or Off line With library turned on press the Standby button on the control panel Pressing the Standby button toggles the library between on line and off line states HP StorageWorks ESL9000 Series Tape library User Guide 57 Preparing the Library for Operation Turning the Library Off To turn the library off 1 Place the library off line by pressing the Standby button The library robotics complete any current commands and then stop Verify that the control panel display shows System Off line Verify that the gripper is empty by checking the Overview screen on the control panel see Chapter 3 If there is a tape cartridge in the gripper perform a Move command to place the cartridge in an available storage bin Turn off the power switch located below the control panel 5 Turn off both circuit breakers on the AC power distribution assembly Note Wait 10 seconds before turning on the power switch again 58 HP StorageWorks ESL9000 Series Tape Library User Guide Operating the Control Panel This chapter provides an overview of the control panel and operating procedures Sections in this chapter include m Using the Control Panel page 60 m Obtaining Library Status page 66 m Changing the Control Panel Securit
70. erator screen press the Configure Library button The control panel displays the Configure Library screen see Figure 30 Back oc 4f Home 2 gt lt Overview Tapes Off line Configure Library Inquiry ESL9595 A o Standby Model Xxxxxxx Serial Number Load Port IEEE ID Bins 679 Drives 16 Library SCSI ID 0 Drive 0 SCSI ID 2 Drive 1 SCSI ID 3 Drive 2 SCSI ID 4 v ef Figure 30 Configure library screen ESL9595 shown 76 HP StorageWorks ESL9000 Series Tape Library User Guide Operator Commands 2 Press the Configure button The control panel displays the Configure Library Settings screen see Figure 31 Make sure that the library is off line Back ec Forward 4f Home ojo UJ Overview Tapes Off line 1 Standby Bins Load Port Drives Prus Configure Library Settings Model 64xxxxx lv Device sesim Figure 31 Configure library settings screen ESL9595 shown d Press the Select button until you highlight the setting you want to change Using the arrow buttons scroll through the available values for the setting 3 4 5 Press the Change button to accept the new value 6 Repeat step 3 through step 5 to make other changes 7 Press the Back button to return to the Configure Library screen The options you selected are now part of th
71. ewed from the rear of the ESL9595 tape library L e 9 o e o N L J Ol A C OD E OF G H 15 14 13 12 11 10 9 8 0 1 2 3 4 5 6 7 DRIVE POSITION COLUMN 1 DRIVES COLUMN 0 DRIVES Figure 13 SCSI ports ESL9595 Looking from the rear of the library connect the SCSI cables and terminators as shown in Figure 14 Note ESL9595 series libraries are equipped with internal SCSI cables and terminators in place for a one drive per SCSI bus configuration This is the recommended configuration and the required configuration for Ultrium 460 drives and ensures optimal performance Figure 14 shows the internal SCSI cabling The connectors are on the SCSI ports that are shown in Figure 13 on page 43 HP StorageWorks ESL9000 Series Tape Library User Guide 43 Preparing the Library for Operation Note Drive numbering begins with 0 Consequently the first drive is drive O the second drive is drive 1 etc Br Divers H et Drive 8 Drive 0 He BL ond Deo Dives He 0 7 1 BY DL owes On De jo Drive 12 Drive 4 He 16 Drive 13 Drive 5 He Drive 14 i Drive 15 1 1 o Drive 6 o 1
72. f Home 5 9 gt Overview Tapes Operator System Off line Standby Load Port hp StorageWorks ESL9595 ESL 9000 Series Library A EU Figure 23 library controls ESL9595 shown Stop button Halts library activity immediately by cutting power to the library robotics Pressing the Stop button a second time restores power to the library robotics 64 HP StorageWorks ESL9000 Series Tape Library User Guide Operating the Control Panel Lock icon Shows the current security level at the touch screen GUI Five security levels are available service S operator O user U import only I and locked L Table 13 on page 65 lists the attributes of each security level Load Port button Releases and locks the load port door If the load port is locked in the closed position pressing this button releases the load port and then locks the door If the load port is locked in the open position ressing this button unlocks the load port letting you rotate the oad port to the closed position where it automatically locks Standby button Toggles the library between on line and off line states System State Shows the current state of the library system on line system isplay off line system stopped door open and so on HP logo Displays service information and the library firmware level Contrast buttons Adjusts the contrast of the control panel Table 13 lists the security levels for the librar
73. f the cartridge Never apply multiple labels onto a cartridge because extra labels can cause the cartridge to jam inside a tape drive Figure 16 Attaching an Ultrium bar code label HP StorageWorks ESL9000 Series Tape Library User Guide 49 Preparing the Library for Operation For successful operation of your tape library place the bar code label entirely within the recessed area ensuring that no part of the label is outside of it see Figure 17 TERN LA MEA T 2222 Figure 17 Proper Ultrium bar code label placement Media Label Identifiers Be sure to use the proper bar code labels for your drive technology Table 10 lists the identifier that is found at the end of 7 or 8 character SDLT and Ultrium bar code labels Caution To ensure that your bar codes meet HP s quality standards always N purchase them from an approved supplier and never print bar code labels yourself For more information refer to the order form provided with the library as well as the Bar Code Label Requirements Compatibility and Usage white paper available from hitp www hp com support Table 10 Media Label Identifiers Cartridge Type Density Label Identifier SDLT 110 220 GB S or 51 SDLT 160 320 GB S or S2 Ultrium 230 100 200 GB L1 Ultrium 460 200 400GB L2 50 HP Stora
74. ge 98 Cleaning Tape Drives page 100 Using HP StorageWorks Library and Tape Tools page 102 HP StorageWorks ESL9000 Series Tape Library User Guide 89 Maintenance and Troubleshooting Troubleshooting Common Problems This section describes problems you might encounter during the setup and operation of the HP StorageWorks ESL9000 Series tape library Corrective information is provided to help you resolve the problems Several of these problems produce error messages on the control panel called sense data values Sense data value messages consist of a number and a description of the error For a complete list of sense data values see Appendix C Sense Data Values The troubleshooting information in this section includes the following topics Start Up Problems Control Panel Problems Robotics Problems Operating Problems Tape Drive Problems Start Up Problems Table 14 lists corrective actions for problems that might occur during start up If the problems persist contact your authorized service provider Table 14 Start Up Problems Problem Corrective Action The library does not m Make sure the power cord is connected to a power on grounded electrical outlet m Make sure that the power distribution assembly left rear corner of cabinet circuit breaker is on m sure that all power supplies are switched on m Make sure that the power switch behind the slide panel just below the control panel is on
75. geWorks ESL9000 Series Tape Library User Guide Preparing the Library for Operation Setting the Write Protect Switch Each tape cartridge has a sliding write protect switch This switch determines whether new data can be written to the tape cartridge write enabled or whether data on the tape cartridge is protected from being erased or overwritten write protected Write Protecting SDLT Tape Cartridges By moving the switch to the left Figure 18 the tape cartridge is write protected orange indicator is visible By moving the switch to the right Figure 18 the tape cartridge is write enabled orange indicator is not visible Moving the write protect switch to the left while the tape cartridge is in the SDLT tape drive causes the red indicator to immediately light up If the tape drive is writing data to the tape cartridge write protect does not begin until the current write command completes Write Protect Switch Figure 18 Write protecting SDLT tape cartridges HP StorageWorks ESL9000 Series Tape Library User Guide 51 Preparing the Library for Operation Write Protecting Ultrium Tape Cartridges By moving the switch to the left 8 Figure 19 the tape cartridge is write enabled By moving the switch to the right Figure 19 the tape cartridge is write protected Figure 19 Write protecting Ultrium tape cartridges Write protect switch Bar code label Write enabled Insertion arrow Write protected
76. ice set of screens and all functions on the system bar User U Provides access to screens that are not password protected Overview and Tapes screens and all functions on the status bar Import Only I Provides access to Overview and Tapes screens and the Load Port button on the system bar no Stop or Standby Locked L Provides access to Overview and Tapes screens only The security level indicator lock icon of at the lower left corner of the control panel indicates the current security level O S U L or L Securing the Control Panel When the User security level is set access is restricted to the Operator and Service screens Because these screens control library configuration testing and initializing functions the User security level is the appropriate default condition for routine library operation For more information about changing to a higher security level to access the Operator or Service screens see Opening the Operator Screen in Chapter 4 70 HP StorageWorks ESL9000 Series Tape library User Guide Operating the Control Panel Changing Security Levels To change security levels 1 Press the Lock icon The Password screen is displayed see Figure 27 Back Forward Home la o lt Tapes Operator EI 1 2 EI 3 1 Standby Password _ Load Port i 7 8 vesci Lock Import Only User Operator we Enter Figure
77. k of personal injury from a hot component allow the surface to cool before touching HP StorageWorks ESL9000 Series Tape Library User Guide 11 About this Guide Power supplies or systems marked with these symbols indicate the presence of multiple sources of power EE EE WARNING To reduce the risk of personal injury from electrical C shock remove all power cords to completely disconnect power from the power supplies and systems Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manually handling material Rack Stability Rack stability protects personnel and equipment WARNING To reduce the risk of personal injury or damage to the equipment be sure that m The leveling jacks are extended to the floor m The full weight of the rack rests on the leveling jacks W n single rack installations the stabilizing feet are attached to the rack m n multiple rack installations the racks are coupled 12 HP StorageWorks ESL9000 Series Tape Library User Guide About this Guide Getting Help If you still have a question after reading this guide contact an HP authorized service provider or access our website http www hp com HP Technical Support
78. key to access additional bins Basic Operation Touching the screen activates the control panel Opening a Screen To open one of the main screens touch the appropriate tab at the top of the control panel The Overview and Tapes screens are accessible by anyone The Operator Service and Multi Unit screens require a password After the desired screen appears on the control panel you can view information or press buttons to execute commands and open other screens Navigating from Screen to Screen Three buttons let you move backward and forward through screens you have already opened m Back button Moves backward screen by screen through previous selections m Forward button Moves forward screen by screen through previous selections m Home button Returns to the home screen HP StorageWorks ESL9000 Series Tape library User Guide 63 Operating the Control Panel Exiting a Screen To exit any screen press the Back or Home button If a command is executing the control panel displays a Command In Progress dialogue box with an Abort button Pressing Abort cancels the command and stops the ongoing operation After you press Abort you must still press the Back button to exit the screen associated with the aborted command Library Controls Library controls are located along the top and left side of the control panel in the horizontal and vertical bars see Figure 23 on page 64 lt Ho Back ec Forward 4
79. lass B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this HP StorageWorks ESL9000 Series Tape Library User Guide Regulatory Compliance Notices equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio or television technician for help Modifications Cables The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance
80. latest revision Call your authorized service provider 04 84 03 VERTICAL MECHANICAL POSITION ERROR Vertical axis did not reach desired position Retry command Determine if something is obstructing the vertical axis motion Determine the cause of the obstruction by repeating the command that failed If a tape is colliding with a bin or drive then a CALIBRATE ALL command may clear the condition 122 HP StorageWorks ESL9000 Series Tape Library User Guide Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ Message Name Description 04 84 08 VERTICAL HOME NOT FOUND Vertical axis did not reach the home position I Visually inspect vertical axis and belt look for debris excessive wear or damage 04 84 20 VERTICAL TEST FAILURE The value of the vertical encoder did not change during the self test Vu inspect vertical axis and belt look for debris excessive wear or amage 04 84 22 VERTICAL ENCODER FAILURE The value of the vertical encoder did not change during the self test Visually inspect vertical axis and belt look for debris excessive wear or damage 04 84 23 VERTICAL POSITION OVERFLOW The position step counter overflowed Issue CALIBRATE ALL command 04 84 30 VERTICAL MAPPING FAILURE Scanner was unable to det
81. nd 130 HP StorageWorks ESL9000 Series Tape Library User Guide Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ Message Name Description 06 80 OE DATA TRANSFER CHANGED A drive has been inserted into the library 06 88 00 WARNING SAFE TEMPERATURE EXCEEDED This is only a warning that the in the library exceeds the normal operational temperature 96 8 F 36 C Check fans look for airflow obstructions and make sure ambient room temperature is sufficiently cool OB 00 00 SCSI ABORT Command aborted because host sent SCSI Abort Message OB 08 00 LOGICAL UNIT COMMUNICATION FAILURE Check cables Ensure library is turned on Retry command OB 08 01 LIBRARY COMMUNICATION TIME OUT ER_LU_COM_TO Retry command OB 30 00 INCOMPATIBLE MEDIA An attempt was made to move media to a destination element that is incapable of receiving it Make sure that you are using media that is compatible with your drive and library OB 43 00 SCSI MESSAGE ERROR Make sure the backup software supports the library and has the latest patches OB 45 00 SELECT OR RE SELECT FAILURE Library timed out trying to reselect host Make sure host is powered up and on line OB 47 00 SCSI PARITY
82. net Cabinet Front Panel The front of the library cabinet provides access as follows see Figure 1 on page 20 through Figure 2 on page 21 The front door s provide easy access to the gripper and robotics The viewing windows make it possible to visually monitor library operations A control panel on the right side of the cabinet lets you configure control and monitor the library The load port provides easy insertion of additional tape cartridges while the library is in operation The load port has either 8 or 12 shelf bins depending on the drive technology being used 8 bins for Ultrium and 12 bins for SDLT HP StorageWorks ESL9000 Series Tape library User Guide 19 Library Description m The power switch for the library is located behind a sliding panel on the front door below the control panel Figure 1 Cabinet front panel ESL9322 Q Load port with magazines Control panel touch screen Viewing windows Q Power switch 20 HP StorageWorks ESL9000 Series Tape Library User Guide Library Description m NN E SN ES I uw FY ass 82 Figure 2 Cabinet front panel ESL9595 Dual doors Power switch Viewing windows Load port with magazines Touch screen control panel HP StorageWorks ESL9000 Series Tape library User Guide 21 Library Description Cabinet Rear Panel The rear of the cabinet see Figure and Figure 4 on page 23 pr
83. ng Problems Continued Problem A Move command failed Corrective Action m Check the source and destination The source should hold the cartridge to be moved and the destination should be empty m Make sure the gripper is empty and all actuators are free of obstruction m Make sure the library is on line and the Stop button is released m Retry the command A flash memory error is reported Contact your HP service representative A maximum temperature exceeded warning appears W Ensure that the rear access panels are closed m If the ambient temperature is too warm then lower the room temperature see Environmental Specifications on page 106 m Make sure the three fan units are operational the Normal LEDs should be lit B Check temperatures and fan speed using the control panel System Monitor functions m Make sure that the air filter is clean m Ensure that there are no obstructions to the air flow at the fan inlet or exhaust m Turn off the library and allow it to cool down Lower the room temperature if possible and increase ventilation around the library Note If the operating temperature is too high the library will automatically shut down until the temperature drops HP StorageWorks ESL9000 Series Tape Library User Guide 95 Maintenance and Troubleshooting Tape Drive Problems Table 18 lists corrective actions for tape drive problems If the problem pe
84. ng the key from the accessory kit lock the latch in place Close and lock any rear access panel using a 5 32 hex wrench HP StorageWorks ESL9000 Series Tape Library User Guide Preparing the Library for Operation Connecting SCSI Cables This section describes the supported SCSI cable configurations for the tape libraries ESL9322 SCSI Cable Configurations Figure 11 shows the SCSI ports as viewed from the rear of the ESL9322 tape library o o o o of Jo of e e o L CONT K DIAG PTM o o o o 9 o o o o J A B C D E F G H o o o o 8 9 0 1 2 3 4 5 6 EXPANSION DRIVE POSITION DRIVES Figure 11 SCSI ports ESL9322 Looking from the rear of the ESL9322 tape library connect the SCSI cables and terminators as shown in Figure 12 Note ESL9322 series libraries are equipped with internal SCSI cables and terminators in place for a one drive per SCSI bus configuration This is the recommended configuration and the required configuration for Ultrium 460 drives and ensures optimal performance Figure 12 shows the internal SCSI cabling The connectors are on the SCSI ports that are shown in Figure 11 on page 41 Note Drive numbering begins with Consequently the first drive is drive
85. nnaa ee eer 19 Cabinet Rear Panel 0 0 00 eee 22 Storage Bins 5 9322 Cobar oun VUA Re 24 Storage Bins ESL9595 cent 26 Control Panel caross Seach d sos gere et Graig Shea ens 28 RODOUCS PC 29 Tape Dives 6 664 2406 cete do Bootes ete Bored dos 30 Ultrium Tape Drives ou eI ere e e Rh 31 Ultrium Tape Cartridges 32 SDET Tape Drives donee Ie a ae ERR RO e ERR 34 SDLT Tape Cartridges 0 0 cent nen eens 35 Load yo PME 36 Optional Pass Through Mechanism PTM 00 cee eee eee eee eee 36 Optional Network Storage 37 HP StorageWorks ESL9000 Series Tape Library User Guide 3 Contents 2 Preparing the Library for 39 Opening the Library Doors and Access Panels 40 Connecting SCST Cables i iis ws ea Gee ee he A oe ee ee 41 ESL9322 SCSI Cable Configurations 0 0 0 0 cece cee eee ee ee 41 ESL9595 SCSI Cable Configurations 2 0 0 0 0 cece cece eee 43 Default SCSI IDS sic otc ache ede eget ie Ge ex eee CR ERR 46 Preparing Cartridges
86. nologies supported by the library including Ultrium and SDLT Caution It is critical to ensure that the media you use matches the format of N tape drive Cleaning cartridges and formatted data cartridges are unique each drive technology Damage may occur if inappropriate media is used in tape drives Note If using mixed media ensure your software application supports it 30 HP StorageWorks ESL9000 Series Tape Library User Guide Library Description Ultrium Tape Drives The Ultrium tape drive is a high performance streaming tape drive that uses Linear Tape Open LTO technology An Ultrium 230 tape drive is capable of storing up to 100 GB native or 200 GB 2 1 compression of data per cartridge An Ultrium 460 tape drive is capable of storing up to 200 GB native or 400 GB 2 1 compression of data per cartridge Access the HP StorageWorks Ultrium Tape Drive User s Guide from htto www hp com support for more information about its features and capabilities The ESL9322 holds up to 8 Ultrium tape drives The ESL9595 holds up to 16 Ultrium tape drives Note ESL9322 When fewer than 8 Ultrium tape drives are installed tape drives must occupy consecutive drive bays beginning with drive bay O See Figure 5 on page 25 for an illustration showing the drive numbering conventions ESL9595 When fewer than 16 Ultrium tape drives are installed tape drives must occupy consecutive drive bays beginning with
87. nown Issue a CALIBRATE ALL command Upgrade firmware to latest revision Call your authorized service provider OB 84 01 VERTICAL TIMEOUT Vertical axis did not reach desired position within the time limits Retry command OB 84 10 VERTICAL INVALID ACTUATOR START POSITION Position of vertical axis is unknown Issue a CALIBRATE ALL command Upgrade firmware fo latest revision Call your authorized service provider OB 85 01 HORIZONTAL TIMEOUT Horizontal axis did not reach desired position within the time limits Retry command OB 85 10 HORIZONTAL INVALID ACTUATOR START POSITION Position of horizontal axis is unknown Issue a CALIBRATE ALL command Upgrade firmware fo latest revision Call your authorized service provider OB 8B 01 PASSTHRU TIMEOUT Pass through axis did not reach desired position Retry command HP StorageWorks ESL9000 Series Tape Library User Guide 133 Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key OB ASC ASCQ 8B 10 Message Name Description PASSTHRU INVALID ACTUATOR START POSITION Pass through axis position is unknown Issue CALIBRATE ALL command Upgrade firmware to latest revision Call your authorized service provider OB 8B 60 PTM FULL The PTM contains a
88. ns document 10 equipment symbols 11 text symbols 10 D data values 118 document conventions 10 environmental specifications 106 equipment symbols 11 European Union Notice 112 exposure caution label 115 F features and benefits 18 front panel 19 front view 20 G getting help 13 gripper 19 components extension axis assembly 29 gripper assembly 29 horizontal drive motor 29 140 vertical carriage assembly 29 H help obtaining 13 HP authorized reseller 14 storage website 13 technical support 13 84 L laser caution label 115 LEDs Normal 95 library components 19 cabinet 19 control panel 28 front panel 19 rear cabinet 22 robotics 29 tape cartridges 35 configurations 18 controls 64 drive types 17 elements 83 calibrate 83 messages 118 model numbers 17 models 16 options 79 configuring 80 settings 77 status 66 activity status 68 drive status 67 load port status 68 overview screen 66 storage and load port elements 69 HP StorageWorks ESL9000 Series Tape Library User Guide Index tapes screen 69 load pack 56 installation and removal 56 load port 36 55 button 55 location ESL9322 20 ESL9595 21 magazine 55 opening 54 operating 55 tape cartridge 55 unloading 88 M manageability 18 mixed media 30 model numbers 17 models 16 MOVE 58 moving cartridges 85 88 multi unit operation 28 operating problems 94 operator screen 74 opening 74 optional PTM
89. o a second command being sent from the same host before a previous command has completed the previous command has been aborted This can also occur when executing off line commands via the control panel and DIAG port simultaneously Do not run backup software and diagnostic software at the same time 05 53 02 I MEDIUM REMOVAL PREVENTED PREVENT MEDIUM REMOVAL command was executed and command was received to export cartridge Attempt to move cartridge from software If unsuccessful close software and try again from the GUI control panel If still unsuccessful disconnect fortes power cycle and retry the operation from the GUI control panel 05 80 01 TRANSFER FULL COMMAND CANNOT BE EXECUTED Gripper has cartridge in it Move cartridge to empty storage bin using MOVE command Retry command 05 80 22 ELEMENT CONTENTS UNKNOWN The contents of an element address are unknown Issue an inventory command 05 82 1 ROTARY INVALID COMMAND Rotary axis was commanded to a position out of its legal range This is an internal code failure 05 83 1 EXTENSION INVALID COMMAND Extension axis was commanded to a position out of the libraries mechanical limits Upgrade firmware to latest revision Recalibrate the library If occurred when system was online call your authoriz
90. ons When you have finished making changes to library options press the Back button until you return to the initial Operator screen To return the library to the default values press the Set StorageWorks Defaults button HP StorageWorks ESL9000 Series Tape Library User Guide 81 Operator Commands Viewing the Error Log 82 The library error log records library errors and the time they occurred see Appendix C for a listing of the error codes and descriptions Because the library has no system clock the time stamps indicate uptime since the last power cycle Note At the time an error occurs the control panel will indicate the error along with a description of the error After the error has been cleared it can still be viewed from the error log To view the error log 1 From the Operator screen press the Error Log button 2 Using the arrow buttons scroll through the available information 3 To exit the error log press the Back button to return to the initial Operator screen Note The error og provides SCSI sense data values and is a valuable diagnostics tool for your authorized service provider HP StorageWorks ESL9000 Series Tape Library User Guide Operator Commands Calibrating the Library The Calibrate Library command lets you calibrate the storage bins the tape drives the load port or the entire library Calibrate the library during initial installation and after any maintenance procedure
91. ovides easy accessibility to m Cooling fans m Power control and data interfaces m Tape drives Figure 3 Cabinet rear panel ESL9322 Hot pluggable removable fans Hot pluggable drives in removable canisters Easy access rear panel of optional Fibre Channel upgrade it 22 HP StorageWorks ESL9000 Series Tape Library User Guide Library Description Jr Te S SS N BEN EN QY Figure 4 Cabinet rear panel ESL9595 Easy access rear panel Drive quick release thumbscrew on each bottom corner Hot pluggable drives in removable Hot pluggable removable fans canisters HP StorageWorks ESL9000 Series Tape Library User Guide 23 Library Description Storage Bins ESL9322 The ESL9322 stores tape cartridges in the following locations m Up to 171 storage bins on the back wall Note Some bins are removed if a PTM is installed 111 shelf bins on the inside of the right front door 40 shelf bins on the inside of the left front door One load port consisting of two 4 cartridge stationary or 6 cartridge removable shelf bins m Up to 8 tape drives Figure 5 on page 25 shows the storage bin load port bin and tape drive numbering conventions These conventions are used by the library control panel and diagnostic software programs Note The ESL9322 and ESL9595 tape libraries ship with th
92. pany products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty Printed in the U S A HP StorageWorks ESL9000 Series Tape Library User Guide Sixth Edition April 2003 Part Number 24349 1 026 contents About this 9 Conventions ne 10 Document Conventions 10 Text Symbolg RU TUS 10 Equipment 8 hn 11 Rack Stability acto one eee eed oes ege se 12 Getting Help iiis cox a ODE eb Ea Rate 13 HP Technical SUpport ec cies savas Sharada ares ERRAT ER URS 13 HP Storage Website 2 0 kipa eiai eio i ene eens 13 HP Authorized 14 1 lt 15 Library 1 2 er 16 Features and 18 Library Components eoe ER Rem ERR o de aod od Ae ee 19 Cabinet ood eere REC ED SE e 19 Cabinet Front Panel so eses c ecese ni
93. pper or PTM When you press an element type the Range box below the Dest box displays the range of addresses b Using the keypad enter the address of the source element and then press the Select button The Source information is displayed in the Source box and the Dest box becomes active 3 Identify the destination for the cartridge a Press the appropriate destination element button Storage Bin Drive Load Port Gripper or PTM b Using the keypad enter the address of the destination element and then press the Execute button The Dest box displays the destination information and the move is initiated The control panel displays a Command In Progress dialog box with an Abort button The Move Cartridge command continues until completed unless you press the Abort button to stop the operation 86 HP StorageWorks ESL9000 Series Tape Library User Guide Operator Commands Unloading a Drive The Unload Drive command prepares a tape cartridge to be removed from a drive by rewinding and ejecting the cartridge After unloading the drive remove the tape cartridge using the Move Cartridge command To unload a drive 1 From the Operator screen press the Unload Drive button The control panel displays the Control Unload Drive screen see Figure 35 Back Forwa ra Home 20 2 Overview Tapes ES ES line Load Port Drive 0 Execute Control Unload Drive Figure 35
94. r code labels Apply them only in the designated areas of the tape cartridge and do not apply more than one label at a time Follow guidelines provided by the tape cartridge manufacturer HP StorageWorks ESL9000 Series Tape library User Guide Maintenance and Troubleshooting If a tape cartridge is dropped or damage is suspected gently shake the tape cartridge m If it rattles it is damaged Restore the data on the tape cartridge by some means other than by using the tape drive and discard the damaged tape cartridge m If it doesn t rattle check the tape leader inside the cartridge To do this open the door on the rear of the tape cartridge by releasing the door lock The tape leader should be visible at the top left of the tape cartridge Caution Do not touch the tape leader or the tape medium Dust or skin oils can contaminate the tape impact performance and cause damage HP StorageWorks ESL9000 Series Tape Library User Guide 99 Maintenance and Troubleshooting Cleaning Tape Drives Use the guidelines in the following sections to clean your tape drives Cleaning SDLT Tape Drives Be aware of the following Under normal conditions the cleaning cartridge is effective for about 20 cleanings SDLT tape drives typically do not need regular cleaning as their design allows for minimal head contamination Use the cleaning tape only if the cleaning Alert light is on Use the cleaning tape more than once if a tap
95. rchase a slot upgrade kit contact your HP authorized reseller or sales representative HP StorageWorks ESL9000 Series Tape Library User Guide 135 Capacity on Demand Upgrading Your Capacity 136 After you obtain your upgrade key you can upgrade the capacity of your library 1 Make sure all jobs running on the library have been stopped and then place the library into Standby mode Ensure that you have the upgrade key Touch the License tab on the control panel Back Forwa I 4f Home System Off line m EI LI oo _ ure rjr Change Execute a Figure 39 License screen ESL9595 shown 4 Enter the number of bins you are upgrading to and then press Select 5 Enter the license number provided to you by HP 6 Press Change Execute The library automatically updates the configuration to the number of bins provided by the license key HP StorageWorks ESL9000 Series Tape Library User Guide Capacity on Demand If you receive an error message 1 Verify that the license number you entered is correct and enter it again 2 Contact your HP sales representative Note Application software may need to be closed and restarted and the library reconfigured to work properly with the newly enabled bins HP StorageWorks ESL9000 Series Tape Library User Guide 137 Capacity on Demand 138 HP StorageWorks ESL9000 Series Tape Library User Guide
96. red position OB 81 04 GRIPPER OPEN FAILURE Gripper did not reach open position If this failure occurs after closing the door or when the door is not latched then upgrade to the latest revision of firmware OB 81 05 GRIPPER CLOSE FAILURE Gripper did not reach close position If this failure occurs after closing the door or when the door is not latched then upgrade firmware to latest revision OB 81 51 UNABLE TO PICK CARTRIDGE Cartridge was sensed in front gripper sensor but was unable to seat cartridge in the rear gripper sensor Check that gripper sensors are working and or that tape was ejected far enough OB 82 04 ROTARY FRONT FAILED The rotary move to the front position failed Retry the command 132 HP StorageWorks ESL9000 Series Tape Library User Guide Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ Message Name Description OB 82 05 ROTARY BACK FAILURE The rotary move to the back position failed Retry the command If the failure recurs issue SELF TEST command Replace the robotics controller OB 83 01 EXTENSION TIMEOUT Extension axis did not reach desired position Retry command OB 83 10 EXTENSION INVALID ACTUATOR START POSITION Extension axis position is unk
97. resentative Upgrade firmware to the latest revision 05 F1 01 COMMAND HEAP OVERFLOW Internal firmware error Report this occurrence and previous command if known to your HP service representative Upgrade firmware to the latest revision 05 F1 02 UNRECOGNIZED COMMAND Internal firmware error Report this occurrence and previous command if known to your HP service representative Upgrade firmware to the latest revision 05 Fl 03 COMMAND REGISTER ERROR Internal firmware error Report this occurrence and previous command if known to your HP service representative Upgrade firmware to the latest revision 05 F3 00 COMMUNICATION INTERNAL FAILURE Internal drive communication port code or hardware failure Reseat drive module HP StorageWorks ESL9000 Series Tape library User Guide 129 Sense Data Values Table 26 Sense Data Values Hexadecimal Continued Sense Key ASC ASCQ 06 28 01 Message Name Description IMPORT OR EXPORT ELEMENT ACCESSED Information message Load port door has been closed 06 29 00 POWER ON OR BUS DEVICE RESET OCCURR Informational message If power on occurs the host user should assume the inventory might have been corrupted and should run a CALIBRATE ALL command
98. rive 87 unload the load port 88 valid interfaces 118 both 118 DIAG 118 SCSI 118 W warning defined 10 laser safety 114 load port door 54 rack stability 12 symbols on equipment 1 1 websites HP storage 13 HP technical support 13 library amp tape tools 102 HP StorageWorks ESL9000 Series Tape Library User Guide
99. rsists contact your authorized service provider Table 18 Tape Drive Problems Problem Corrective Action The library does not m Make sure all SCSI cabling is properly connected s the tape m Verify correct SCSI termination m Make sure the SCSI ID is correct m Make sure firmware is up to date The tape drive does not With the tape drive powered off check all power power up connections m Make sure the correct number of drives is specified in the library s configuration m Make sure that the drive s hot swap switch is set correctly The amber LED is on Try to unload the tape cartridge and then reinitialize the tape drive by turning the drive power off and then back on The green LED should flash If reinitializing is successful the LEDs light steadily again and then go off Fatal or nonfatal errors occur The cause cannot be determined m Make sure all SCSI cabling is properly connected and that there are no bent pins m Make sure the SCSI ID is correct Examine the media last used in the drive for damage m Check the software error logs for drive or media errors 96 HP StorageWorks ESL9000 Series Tape library User Guide Tape Drive Interface LED Problems Maintenance and Troubleshooting Table 19 lists the corrective actions for tape drive interface LED problems If the problem persists contact your authorized service provider Table 19 Tape Drive Interface LED Problems
100. sport medium and the destination element involved in the activity It also shows the current location of the tape cartridge and the progress of the activity Load Port Status The Load Port area identifies tape cartridges currently stored in either magazine in the load port Use the arrow button to view contents not currently displayed 68 HP StorageWorks ESL9000 Series Tape Library User Guide Operating the Control Panel Tapes Screen The Tapes screen identifies the tape cartridges residing in the following elements see Figure 3 5 Drives m Storage fixed storage bins Load Port m Transport gripper and PTM System Off line th Standby Load Port Figure 26 Tapes screen Viewing Storage and Load Port Elements The Drives Storage and Load Port categories might contain too many elements to display at once To scroll through these elements use the arrow buttons at the bottom of each category You can also expand the Drives Storage or Load Port list by touching a specific category To return to the start of the Tapes screen press the Back button HP StorageWorks ESL9000 Series Tape Library User Guide 69 Operating the Control Panel Changing the Control Panel Security Levels ESL 9000 Series library control panels have five levels of security Operator O Provides access to the Operator set of screens and all functions on the system bar Service S Provides access to both the Operator and Serv
101. te the library HP StorageWorks ESL9000 Series Tape Library User Guide 93 Maintenance and Troubleshooting Operating Problems Table 17 lists corrective actions for problems that might occur during library operation If the problem persists contact your authorized service provider Table 17 Operating Problems Problem The host computer cannot communicate with the library or one or more of the drives Corrective Action m Make sure that the library is on line m This might be a SCSI bus time out or a premature disconnect problem m Check cable connections cable length SCSI addresses and termination library is communicating via Fibre Channel then check for Addressing issues Mapping issues Zoning Fibre Channel cable damage Proper installation and configuration of HBAs Up to date firmware and drivers W Restart the host and the library A tape cartridge is reported as not present Note This message indicates that the gripper could not sense a tape cartridge in a particular storage bin even though the inventory reports that it is present Check to see if the designated cartridge is present If it is make sure it is properly seated For a tape drive make sure the cartridge is completely unloaded m Retry the command 94 HP StorageWorks ESL9000 Series Tape Library User Guide Maintenance and Troubleshooting Table 17 Operati
102. the second drive is drive 1 etc HP StorageWorks ESL9000 Series Tape Library User Guide Al Preparing the Library for Operation Drive 0 SCSI ID 1 Drive 1 L SCSI ID 2 Drive 2 SCSI ID 3 o 6 E iD 2 5110 4 Drive 4 SCSI ID 1 SCSI SCSI L K Drive 5 SCSI ID 2 SCS SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI B C D E F G H Drive 6 SCSI ID 3 1 o Drive 7 SCSI ID 4 Terminators 8 Drive Column 1 Host SCSI Cable SCSI cables 8 Robotic Controller Figure 12 Internal SCSI cabling configuration ESL9322 Table 7 SCSI Ports and Device Connections ESL9322 SCSI Port Identifier Device Connection Drive Drive 1 Drive 2 Drive 3 Drive 4 Drive 5 Drive 6 Drive 7 Not used o w gt 42 HP StorageWorks ESL9000 Series Tape Library User Guide Preparing the Library for Operation Table 7 SCSI Ports and Device Connections ESL9322 Continued SCSI Port Identifier Device Connection J Not used K Robot L Host ESL9595 SCSI Cable Configurations Figure 13 shows the SCSI ports as vi
103. those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment that is personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user The rating label on the device shows which class A or B the equipment falls into Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC logo or FCC ID on the label Once the class of the device is determined refer to the following corresponding statement Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B Equipment 110 This equipment has been tested and found to comply with the limits for a C
104. tion Specification Electrical inputs Voltage 90 VAC to 264 VAC Frequency 47 Hz to 63 Hz Power consumption VA max 1600 W 1200W IEC 320 C19 female Electrical connection to connector inside rear power door Operating temperature Dry bulb 59 to 90 F 15 to 32 C Wet bulb 77 F 25 C max Thermal transition 18 F 11 C per hour Shipping and storage Dry bulb 40 to 151 F 40 to temperature 66 C Wet bulb 115 F 46 C max Thermal transition 54 F 30 C per hour Relative humidity Operating 20 to 80 non condensing Shipping and storage 5 to 95 non condensing 106 HP StorageWorks ESL9000 Series Tape Library User Guide Specifications Table 23 Environmental Specifications Continued Description Specification Altitude Operating Sea level to 10 000 ft 3 048 m Shipping and storage Sea level to 12 000 ft 3 657 m Heat dissipation Operating 5500 BTU hr 1400 KCal hr or 1600 W for ESL9595 4125 BTU hr 1050 KCal hr or 1200 W for ESL9322 Acoustical noise sound Operating 8 10 Bel power level Idle 7 63 Bel Acoustical noise pressure Operating 63 dB bystander Safety and Regulatory Specifications The library carries the following Regulatory Agency product safety certifications Table 24 Regulatory and Product Safety Certifications Description UL Listed Mark Specification UL 1950 standard for safety of information technology equipment NEMKO G
105. to Clean Allows the library to perform drive cleaning tasks automatically as needed default is Disable Note Cleaning should be done using your backup application software Backup application software must be compatible with the library auto clean feature to avoid robot command conflicts HP does not support preventive autocleaning operation Retries Causes the library to retry a failed command automatically before issuing an error message default is Enable Barcode Labels Turns bar code scanning on or off during inventory This option should be disabled when the library contains cartridges that are not labeled default is Enable Auto Inventory Causes the library to perform an inventory whenever the library is powered up default is Enable Note Before changing the Auto Load configuration option check the recommendations of your software application It may need to manage tape importing and exporting to maintain an accurate inventory Auto Load Causes the library to automatically move cartridges in the load port to empty storage bins as soon as the load port door closes default is Disable Temp Detection Enables or disables the over temperature detection warning and shutdown features of the library default is Enable Power On Security Determines the library security level when powered up default 15 User HP StorageWorks ESL9000 Series Tape library User Guide 79 Operator Commands Note
106. to identify the cartridge quickly thereby speeding up inventory time Make it a practice to use bar code labels on your tape cartridges Your host software may need to keep track of the following information and the associated bar code Date of format or initialization Tape s media pool Data residing on the tape Age of the backup Errors encountered while using the tape to determine if the tape is faulty HP StorageWorks ESL9000 Series Tape library User Guide 47 Preparing the Library for Operation SDLT Bar Code Labels SDLT cartridges have a front slide slot located on the face of the cartridge next to the write protect switch Figure 15 Use this slot for inserting the bar code label by sliding it into the slot Caution Do not apply labels onto the top bottom sides or back of the cartridge as this may cause damage to the tape drive or interfere with reliable operation Figure 15 Inserting an SDLT bar code label 48 HP StorageWorks ESL9000 Series Tape library User Guide Preparing the Library for Operation Ultrium Bar Code Labels Ultrium cartridges have a recessed area located on the face of the cartridge next to the write protect switch Use this area for attaching the adhesive backed bar code label see Figure 17 Do not apply labels onto the cartridge except in this designated area Caution The bar code label should be applied as shown in Figure 19 with the alphanumeric portion facing the hub side o
107. to the drive The tape drive automatically loads the cartridge and cleans the heads During the cleaning cycle the orange Use Cleaning Cartridge LED is on and the drive s green Ready LED flashes At the end of the cleaning cycle the drive ejects the cartridge The cleaning cycle can take up to five minutes 2 Move the cleaning cartridge back to the proper storage bin HP StorageWorks ESL9000 Series Tape Library User Guide 101 Maintenance and Troubleshooting Using HP StorageWorks Library and Tape Tools To provide continued service to our customers HP provides the HP StorageWorks L amp TT software application L amp TT is a diagnostic tool that is designed to aid in the installation and maintenance of both HP tape devices and tape libraries L amp TT includes several features designed to be used by both HP storage customers and trained service personnel The key features include m Diagnostic tools for tape drive and tape automation devices that are designed for simple troubleshooting m Multiple options for retrieving and updating both the latest firmware and the most current version of L amp TT Periodic firmware image updates are released on the Internet For optimal performance HP recommends that you update your system periodically with the latest device firmware L amp TT is available for download at no cost from the HP website at htto www hp com support tapetools 102 HP StorageWorks ESL9000 Series Tape Library Us
108. user guide hp StorageWorks ESL9000 series tape library Sixth Edition April 2003 Part Number 243491 026 Product Regulatory Series ID Number ED1002 This guide describes procedures for maintaining and troubleshooting the HP StorageWorks ESL9000 Series tape library invent Hewlett Packard Company 2003 All rights reserved Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hewlett Packard The information contained in this document is subject to change without notice Compaq Computer Corporation is a wholly owned subsidiary of Hewlett Packard Company All other product names mentioned herein may be trademarks of their respective companies Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without warranty of any kind and is subject to change without notice The warranties for Hewlett Packard Com
109. w Tapes Operator Service Multi Unit License Screen Screen Screen Screen Screen Screen Status Inventory Configure Reports Contigure Contigure eg Calibrate m m m Configure W Statistics Confi W License m Configure drives drives library m Actuator Molti Unit Activity m Storage Configure S m Calibra h m Syslest Library alibrate Load bins options all PTMs Load m Error log on Control Auto clean System T GRP cartridges monitor m Inventory Miscellaneous tapes m Syslest Library m Calibrate m Enoble Disable library COD m Unload m Initialize drive nonvol wm Unload statistics imp exp m Initialize config m Change password 1 The Operator Service and Multi Unit screens are password protected HP StorageWorks ESL9000 Series Tape Library User Guide 61 Operating the Control Panel Table 12 describes the control panel navigation features Table 12 Control Panel Navigation Component Horizontal bar Name Back button Function Moves you backwards screen by screen through previous menu selections Forward button Moves you forward screen by screen through previous menu selections Home button Redisplays you to the initial control panel screen Contrast buttons Lets you adjust the contrast of the control panel screen Vertical bar HP logo Displays service information and Robotic
110. with FCC Rules and Regulations Declaration of Conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this FCC declaration contact Hewlett Packard Company Regulatory Engineer MS E 200 825 14th Street S W Loveland CO 80537 Or call 970 898 1738 To identify this product refer to the Part Series or Model number found on the product HP StorageWorks ESL9000 Series Tape library User Guide 111 Regulatory Compliance Notices Canadian Notice Avis Canadien Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union Notice 112 Products bearing the CE marking comply with the EMC Directive 89 336 EEC and the Low Voltage Directive 73 2
111. y Table 13 Security Levels Highest to Lowest Overview Tapes Operator Service Load Stop and Password Screen Screen Screen Screen Port Standby Operator Yes Yes Yes Yes No Yes Yes User Yes Yes Yes No No Yes Yes Multi unit Yes No No No No No No Import Yes Yes Yes No No Yes No only Locked No Yes Yes No No No No Note The default passwords are Operator screen 1234 Service screen 5678 User screen 2222 Multi unit screen 1234 and Import only screen 1111 For more information on password and security levels see Changing the Control Panel Security Levels on page 70 HP StorageWorks ESL9000 Series Tape library User Guide 65 Operating the Control Panel Obtaining Library Status The Overview and Tapes screens on the control panel provide library status The Overview screen displays a snapshot of the tape drive robot activity and load port inventory see Figure 24 The Tapes screen displays the inventory of all elements in the library see Figure 25 on page 68 To display the Overview or Tapes screen press the appropriate option on the control panel Note that these functions operate in On line or Off line modes Overview Screen 66 The Overview screen provides the following information m Drive status
112. y Levels page 70 HP StorageWorks ESL9000 Series Tape library User Guide 59 Operating the Control Panel Using the Control Panel The control panel is activated by touching the screen and is located at the front of the library The menus displayed on the control panel let you obtain information about the library execute library commands and test library functions The control panel functions are grouped into the following categories see Figure 22 60 Standby Load Port Q Stop Figure 22 Control panel home screen ESL9595 shown Overview screen Displays current tape drive gripper and load port content and activities Tapes screen Displays tape drive storage bin load port and gripper inventories Operator screen Contains library configuration and control functions password protected Service screen Contains reporting functions system tests and service commands password protected Multi Unit screen Contains multi unit configuration and calibration commands password protected License screen Lets you enter an upgrade key to access additional bins Back ec Forward 4f Home s 0 Operator gt System Off line hp StorageWorks ESL9595 ESL 9000 Series Library A HP StorageWorks ESL9000 Series Tape Library User Guide Operating the Control Panel Table 11 lists the control panel menus and their functions Table 11 Control Panel Menus Overvie

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