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HP DESKJET D730 User's Manual

1. Solution 1 Remove and reinstall the print cartridges Solution The print cartridge may not have full electrical contact with the printer Removing and reinstalling the cartridge may help NOTE HP cannot guarantee the quality of remanufactured or refilled cartridges To verify and install the correct print cartridges 1 Make sure the printer is on Press the Power button if it is not lit 2 Open the printer cover and then wait until the print cartridge carriage is idle and silent Press down lightly on the end of the problem cartridge to release it Slide the cartridge out and inspect it Row A CAUTION Do not touch the copper electrical contacts or the ink nozzles 1 Ink nozzles do not touch 2 Copper contacts Check the electrical contacts for debris Make sure all the clear nozzle protective tape has been removed A CAUTION Do not attempt to remove the copper electrical strip 78 Troubleshooting 5 Read the selection number on the print cartridge label and make sure it is compatible with your printer Compatible print cartridges are listed in the reference guide that came with your printer 1 Selection number 6 Ifthe print cartridge has the wrong selection number install a new print cartridge For more information see Replace print cartridges 7 Close the printer cover If this did not solve the issue try the next solution Solut
2. o i 1 Ink nozzles 2 Copper contacts 6 Slide the print cartridge firmly into the carriage at a slight upward angle until you feel resistance 7 Push the cartridge into the carriage You hear a snap when the print cartridge is correctly positioned Work with print cartridges 53 Chapter 9 8 Close the printer cover 9 Align the print cartridges for optimum print quality For more information see Align print cartridges Related topics e Shop for ink supplies Maintain print cartridges e HP inkjet supplies recycling program Align print cartridges After installing a print cartridge align the print cartridges to ensure the best print quality To align print cartridges 1 Load Letter or A4 unused plain white paper in the paper tray 2 Open the printer Toolbox For more information see Printer Toolbox 3 Click Align the Print Cartridges 4 Click Align and then follow the onscreen instructions The product prints a test page aligns the print cartridges and calibrates the printer Recycle or discard the test page z 5 3 D 3 Fr Automatically clean print cartridges If your printed pages are faded or if they contain ink streaks the print cartridges might be low on ink or might need to be cleaned For more information see View estimated ink levels If the print cartridges are not low on ink clean the print cartridges automatically
3. Cause You might need assistance to enable the product or software to function properly E Em fe c Fa oO a 7 fo e z E 104 Troubleshooting The text edges are jagged Try the following solutions to resolve the issue Solutions are listed in order with the most likely solution first If the first solution does not solve the problem continue trying the remaining solutions until the issue is resolved Solution 1 Use TrueType or OpenType fonts Solution 2 Align the print cartridges Solution 1 Use TrueType or OpenType fonts Solution Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts When selecting a font look for the TrueType or OpenType icon O OpenType icon T TrueType icon Cause The font was a custom size Some software applications offer custom fonts that have jagged edges when enlarged or printed Also if you wantto print bitmapped text it might have jagged edges when enlarged or printed If this did not solve the issue try the next solution Solution 2 Align the print cartridges Solution Align the print cartridges For more information see Align print cartridges Cause The print cartridges needed to be aligned Document is misprinted If your document does not print correctly check the following topics to see how the issues might be resolved Text and images are misaligned Document is printed off center or
4. sssssseeeee em emere 63 Two way communication cannot be established or Printer not responding 63 Installation problems ct get cs ad egehadens IUD gett DSi lt haiti 63 Pr Printer lights are on or flashing ssssssssssssseseseeeeenenenenn enne erret n tnit nnns 66 Power light iS flashilig m esed a ed ea ite Hood ise a et tcd eds 67 Resume light is flashing sssssssssssssseses eene eene nennen nnne nnn enn nennt 67 Both Power and Resume lights are flashing ssssssseeeeeeene 68 Print Cartridge Status lights are on or flashing een 68 Printer does riot print ite elo edle e Ot ie eire aS 69 Verify the following CC 69 Unable to pites remm 69 If the printer still does not Print eee eee cere mmm 75 Documient prints slowly 2 2 iet Se te Ch en hola pene Mai asta 75 Print cartridge ProDleMS cccececeeececeeeeeeeeeeeee cee eeeeeeeeaaaeaeeeeeeeececeaeaeeeceeeeasensaaeaeseeeeseneseneees 76 Resolving print cartridge error MESSAGEG cccccecececeneeceeeeeeeeeeeaeeeeeeseeeeeaeeeeeeeseeeeseaeess 76 Print cartridge carriage is Stalled ececcecceccceeeeeeeee cece eeeeeeeeeeaeeeeeeeseceeeaeeeeeeeeeesensesaeeeeees 79 Paper probletmis ete REIHE cs ESAE eee eerte e egre ER EI Ron Ea ce Eee camis 82 OutOf pape et m 84 Printer prints on multiple sheets at once ssssssssssssssseeererer enne 87
5. If your documents are still faded after cleaning manually clean the print cartridge contacts For more information see Manually clean print cartridges A CAUTION Clean print cartridges only when necessary Unnecessary cleaning wastes ink and shortens the life of the cartridge To clean the print cartridges 1 Open the printer Toolbox For more information see Printer Toolbox 2 Click Clean the Print Cartridges 3 Click Clean and then follow the onscreen instructions View estimated ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer 54 Maintenance NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the device and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage To check the ink levels 1 Open the printer Toolbox 2 Click the Estimated Ink Levels tab The Estimated Ink Levels tab also contains print cartridge ordering information To view this information click the Print Cartridge Information button E NOTE Ifthe print cartridges were used before being installed in the printer or have been refilled the estimated ink levels on the Estimated In
6. Maintain print cartridges Printer Toolbox Work with print cartridges When you need to replace print cartridges make sure you have the correct print cartridges for your printer and then install them in the print cartridge carriage Maintenance Selection numbers e Printing with one print cartridge Replace print cartridges Selection numbers When buying replacement print cartridges look for the print cartridge selection number You can find the selection number in three places Selection number label Look at the label on the print cartridge that you are replacing 1 Selection number label Work with print cartridges 51 Chapter 9 Printer documentation For a list of print cartridge selection numbers see the reference guide that came with the printer Print Cartridge Information dialog box For a list of print cartridge selection numbers open the printer Toolbox click the Estimated Ink Levels tab and then click the Print Cartridge Information button Printing with one print cartridge The printer can operate with only one print cartridge installed For more information see Ink backup mode Replace print cartridges When the ink level for the print cartridge is low a message appears on your computer Screen You can also check the ink levels by using the software installed with the product Follow these instructions when the ink level is low NOTE I
7. 86 Troubleshooting Make sure you have the following materials available Lint free cloth or any soft material that will not come apart or leave fibers Distilled filtered or bottled water To clean the rollers 1 Turn off the product and remove the power cord 2 Remove the rear door to access the rollers o water from it 4 Clean the rubber rollers to remove any dust or dirt buildup 5 Replace the rear door Gently push the door forward until it snaps into place 6 Plug the power cord back in and turn on the product 7 Try to print again Cause The rollers were dirty and needed to be cleaned If this did not solve the issue try the next solution Dip the lint free cloth into the purified or distilled water and squeeze any excess Solution 6 Contact HP support for service Solution If you have completed all of the steps provided in the previous solutions contact HP support for service Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Cause Your product needs servicing Printer prints on multiple sheets at once If the printer prints on multiple sheets at once check the following Paper weight Paper might be loaded improperly Paper problems a Iz 5 lt vo 2 Q S o im 87 Iz z O 7 e A El vo Chapter 11 Paper w
8. 2 Click the Features tab 3 In the Paper Type drop down list select the type of paper that you have loaded 4 Inthe Print Quality drop down list select the appropriate print quality setting for your project 5 Click the Resolution button to view the print resolution dpi Maximum dpi Use maximum dpi mode to print high resolution sharp images To get the most benefit from maximum dpi mode use it to print high resolution images such as digital photographs When you select the maximum dpi setting the printer software displays the optimized dots per inch dpi that the HP Deskjet printer will print Printing in maximum dpi is supported on the HP Advanced Photo Paper only v EB El a E Co 4 o 7 44 Printing tips Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space To print in Maximum dpi mode 1 Open the Printer Properties dialog box 2 Click the Advanced tab 3 Inthe Printer Features area select Enabled from the Maximum dpi drop down list NOTE Todisable maximum dpi mode select Disabled from the drop down list 4 Click the Features tab 5 In the Paper Type drop down list click More and then select the appropriate paper type 6 Inthe Print Quality drop down list click Maximum dpi 4 NOTE To view the maximum dpi that the HP Deskjet printer will print click Resolution 7T Select any other print settings that
9. D 3 fej 3 E z2 fe E B Technical information Printer specifications e Notice to Windows 2000 users Environmental product stewardship program Regulatory notices Printer specifications The HP Deskjet has the following specifications and requirements Physical specifications Printer dimension without the tray extended 140 9 mm high x 437 7 mm wide x 307 mm deep 8 14 inches high x 18 46 inches wide x 12 09 inches deep Printer weight without print cartridges 2 8 kg 6 16 Ibs Printer weight with print cartridges 2 9 kg 6 32 Ibs Memory 8 MB integrated memory Minimum system requirements Software and system requirements are located in the Readme file EA NOTE For best printing performance use a USB 2 0 compatible cable Paper tray capacity Plain paper sheets Up to 80 Paper size For a complete list of supported media sizes see the printer software Paper weights Letter Paper 65 to 90 g m 16 to 24 Ib Legal Paper 70 to 90 g m 20 to 24 Ib Envelopes 70 to 90 g m 20 to 24 Ib Cards Up to 200 g m 110 Ib index maximum Photo Paper Up to 280 g m 75 Ib index maximum Print cartridge yield Visit www hp com pageyield for more information on estimated cartridge yields Notice to Windows 2000 users This product provides limited functionality for Windows 2000 including but not limited to the following The HP Photosmart Software is not available The on
10. KKE X 0 o Q 0 0 ARIA x X o o 0 0 Pa X 0 0 o 0 0 BAAR X 0 o o 0 0 Bap KF RS 0 0 0 o 0 0 SEBS IR X 0 o 0 0 0 0 HB EIER T9 M re A X RUSSES EE EET SJ T11363 2006 HRE X HRCA MR ES eSEXRESBEUR SESTSJT11363 2006 ESTERI X SMSRIERIBIRIS SE SIR BUA T A m ER TERR CRUS SA EAE RE FIT fe XE SMTERS m Regulatory notices 115 oO 1 z 5 o D 3 e E 3 to E Appendix B HP Deskjet D730 Printer declaration of conformity i DECLARATION OF CONFORMITY p according to ISO IEC 17050 1 and EN 17050 1 invent DoC VCVRA 0810 01 Supplier s Name Hewlett Packard Company Supplier s Address 60 Alexandra Terrace 07 01 The Comtech Singapore 118502 declares that Product Name and Model HP Deskjet D730 Printer Regulatory Model Number VCVRA 0810 AC Power Adapter 0957 2242 Product Options All conforms to the following Product Specifications and Regulations EMC Class B CISPR 22 1997 A1 2000 A2 2002 EN 55022 1998 A1 2000 A2 2003 EN 55024 1998 A1 2001 A2 2003 EN 61000 3 2 2000 A2 2005 EN 61000 3 3 1995 A1 2001 FCC CFR 47 Part 15 CISPR 24 1997 A1 2001 A2 2002 Safety EN 60950 1 2001 EN 60825 1 1994 A1 2002 A2 2001 IEC 60950 1 2001 IEC 60825 1 1993 A1 1997 A2 2001 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2
11. S o Chapter 11 Ink is not filling the text or graphics completely Try the following solutions to resolve the issue Solutions are listed in order with the most likely solution first If the first solution does not solve the problem continue trying the remaining solutions until the issue is resolved e Solution 1 Check the print settings e Solution 2 Check the paper type e Solution 3 HP recommends using genuine HP print cartridges e Solution 4 Check the print cartridges e Solution 5 Replace the print cartridge Solution 1 Check the print settings Solution Check the print settings Check the paper type setting to make sure it matches the type of paper loaded in the input tray Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see Select a paper type Change the print speed or quality Maximum dpi Cause The paper type or print quality settings were incorrectly If this did not solve the issue try the next solution Solution 2 Check the paper type Solution HP recommends that you use HP Advanced Papers or any other paper type that is appropriate for the product Always make sure the paper you are printing on is flat For best results when printing images use HP Advanced Photo Paper For more information see Store and handle photo paper Cause The wrong kind of paper was loaded i
12. a Select a paper type 43 Chapter 7 Change the print speed or quality The HP Deskjet automatically chooses a print quality and speed setting depending on the paper type setting you select You can also change the print quality setting to customize the speed and quality of the print process Print quality settings Fast Draft produces draft quality output at the fastest printing speed while using the least amount of ink Normal provides the best balance between print quality and speed and is appropriate for most documents Best provides the best balance between high quality and speed and can be used for high quality prints For most documents the Best setting prints more slowly than the Normal setting B NOTE For maximum dpi quality go to the Advanced tab and then select Enabled from the Maximum dpi drop down list For more information see Maximum dpi To select a print quality and speed 1 Open the Printer Properties dialog box 2 Click the Features tab 3 In the Paper Type drop down list select the type of paper that you have loaded 4 In the Print Quality drop down list select the appropriate quality setting for your project Print resolution The printer software displays the print resolution in dots per inch dpi The dpi varies according to the paper type and print quality that you select in the printer software To view the print resolution 1 Open the Printer Properties dialog box
13. paper tray See the following tasks for information about checking and changing these settings 11 Try to print again To set the paper size Make sure you have paper loaded in the input tray On the File menu in your software application click Print Make sure you have selected the correct printer Click the button that opens the Printer Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Click the Features tab 6 Inthe Resizing Options area click the appropriate paper size from the Size list The following table lists the suggested paper size settings for the different types of paper you can load in the input tray Make sure to look atthe long list of choices in the Size list to see if a defined paper size already exists for the type of paper you are using Boo o Paper type Suggested paper size settings Copier multi purpose or Letter or A4 plain papers Envelopes Appropriate listed envelope size D Iz 5 te lt o 2 Q S o Paper problems 85 Chapter 11 Paper type Greeting card papers Suggested paper size settings Letter or A4 Index cards Appropriate listed card size if listed sizes are not appropriate you can specify a custom paper size Inkjet papers Letter or A4 Iron on T shirt transfers Letter or A Labels Letter or A4 Letterhead Letter or A4 Pa
14. reinsert the print cartridge that you removed and then remove the other print cartridge Proceed to step 3 Ifthe Power light is off There is a problem with the print cartridge that you removed Proceed to step 3 Manually clean the print cartridge After cleaning the print cartridge reinsert it into the printer If the light continues to flash replace the print cartridge Printer does not print If the printer does not print check the following topics for more information Verify the following Unable to print If the printer still does not print Verify the following Verify the following conditions if the printer is not printing Unable to print Try the following solutions The printer is connected to the power source The cable connections are secure The printer is turned on The print cartridges are the correct print cartridges for the printer and are properly installed For more information see Print cartridges and Replace print cartridges The paper or other media is correctly loaded in the paper tray The printer cover is closed The rear access door is attached Solution 1 Make sure the printer is turned on Solution 2 Print a test page a Iz 5 lt vo 2 Q S o Printer does not print 69 Chapter 11 e Solution 3 Clear the print queue e Solution 4 Check the printer cable connection e Solution 5 Verify the printer driver configuration e Solution 6 Che
15. this device must accept any interference received including interference that may cause undesired operation The product herewith complies with the requirements of the Low Voltage Directive 2006 95 EC and the EMC Directive 2004 108 EC and carries the CE marking accordingly Additional Information 1 This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports this number should not be confused with the marketing name or the product numbers Local contact for regulatory topics only EMEA Hewlett Packard GmbH HG TRE Herrenberger Strasse 140 71034 Boeblingen Germany www hp com go certificates U S Hewlett Packard 3000 Hanover St Palo Alto 94304 U S A 650 857 1501 116 Technical information Index A accessibility 2 after the support period 109 aligning print cartridges 54 B booklet printing 33 borderless printing 89 bound two sided printing 45 brochure printing 32 buttons Cancel button 10 Power button 10 Resume button 11 C calling HP support 109 cartridges See print cartridges cleaning print cartridges automatically 54 print cartridges manually 56 printer body 55 color dull 99 custom paper size 43 D default print settings 48 default printer 48 digital photos 22 document is misprinted document is printed off center or at an angle 1
16. Always install the tri color print cartridge in the left print cartridge carriage compartment Install the black print cartridge in the right print cartridge carriage compartment Cause f you received this error message the print cartridge was installed in the wrong side of the print cartridge carriage Non HP print cartridges Solution Follow the prompts on the computer screen to continue or replace the indicated print cartridges For more information see Replace print cartridges HP recommends that you use genuine HP print cartridges Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results time after time NOTE HP cannot guarantee the quality or reliability of non HP supplies Printer service or repairs required as a result of using a non HP supply will not be covered under warranty If you believe you purchased genuine HP print cartridges go to www hp com go anticounterfeit Cause The product detected that a non HP print cartridge was installed Previously used genuine HP cartridge Solution Check the print quality of the current print job If it is satisfactory follow the prompts on the computer screen to continue Ink levels might not be available for the indicated print cartridges Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge
17. Cause The resolution of the image was low If this did not solve the issue try the next solution Solution 3 Print the image in a smaller size Solution Reduce the size of the image and then print it If you are printing a photo or graphic and the print size is set too high it will be blurry or fuzzy when printed If a digital photo or rasterized graphic has been resized it can be blurry or fuzzy when printed Cause The image was printed in a larger size Printouts have vertical streaks Refer to this section if your printout has lines streaks or marks on it that run up and down or lengthwise down the page NOTE For this issue there is not a problem with your ink supplies Therefore replacing the print cartridges is not necessary Solution HP recommends that you use HP Advanced Papers or any other paper type that is appropriate for the product Always make sure the paper you are printing on is flat For best results when printing images use HP Advanced Photo Paper For more information see Store and handle photo paper Cause The wrong kind of paper was loaded in the input tray a Iz 5 E vo 2 Q S o im Print quality is poor 101 Chapter 11 Printouts are slanted or skewed Try the following solutions if your printout does not appear straight on the page e Solution 1 Make sure the paper is loaded correctly e Solution 2 Make sure only one type of paper is loa
18. In the Two sided printing drop down list click Manual 4 Select the following check boxes Flip Pages Up Preserve Layout 5 Select any other print settings that you want and then click OK The printer prints the odd numbered pages first 6 After the odd numbered pages have been printed reload the printed pages with the printed side facing up according to the document orientation portrait or landscape Figure 7 1 Portrait 7 Click Continue to print the even numbered pages Print a Web page You can print a Web page from your Web browser on the HP Deskjet If you use Internet Explorer 6 0 or higher for Web browsing you can use HP Smart Web Printing to ensure simple predictable web printing with control over what you want and how you want it printed You can access HP Smart Web Printing from the toolbar in Internet Explorer For more information about HP Smart Web Printing see the help file provided with it v EB El E Co m o 7 46 Printing tips To print a Web page 1 Make sure you have paper loaded in the input tray 2 On the File menu in your Web browser click Print 3 TIP For best results select HP Smart Web Printing on the File menu A check mark appears when it is selected The Print dialog box appears 3 Make sure the product is the selected printer 4 f your Web browser supports it select the items on the Web page that you want to include in the printout For example
19. To determine the duration of phone support in Europe the Middle East and Africa go to www hp com support Standard phone company charges apply Placing a call Call HP support while you are in front of the computer and the HP Deskjet Be prepared to provide the following information Device model number located on the label on the front of the device Device serial number located on the back or bottom of the device EA NOTE The device serial number can also be accessed using the printer software To access the device serial number using the printer software on the Windows taskbar click Start gt All Programs gt HP gt HP Solution Center On the Help page click Technical information under Tools HP support Messages that appear when the situation occurs Answers to these questions Hasthis situation happened before Can you re create it Did you add any new hardware or software to your computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm device was moved etc After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP online support Web site www hp com support Contact your HP dealer or call the support phone number for your country region to learn more about support options HP support by phone 109 Lr o
20. a borderless print 96 Try the following solutions if your borderless print has a blurry band or line on the bottom of it B NOTE For this issue there is not a problem with your ink supplies Therefore replacing the print cartridges is not necessary e Solution 1 Check the paper type e Solution 2 Check the print quality setting e Solution 3 Rotate the image Solution 1 Check the paper type Solution HP recommends that you use HP Advanced Papers or any other paper type that is appropriate for the product Always make sure the paper you are printing on is flat For best results when printing images use HP Advanced Photo Paper For more information see Store and handle photo paper Cause The wrong kind of paper was loaded in the input tray If this did not solve the issue try the next solution Solution 2 Check the print quality setting Solution Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see e Change the print speed or quality e Maximum dpi Cause The print quality setting was set to low If this did not solve the issue try the next solution Solution 3 Rotate the image Solution Ifthe problem persists use the software you installed with the product or another software application to rotate your image 180 degrees so that the light blue gray or brown hues in your image do not print at th
21. available to avoid possible printing delays You do not need to replace the print cartridges until print quality becomes unacceptable Cause Agenuine HP print cartridge was previously used in another printer E Em fe c Fa oO a 7 fo e z E Q 60 Troubleshooting Original HP ink depleted Solution Follow the prompts on the computer screen to continue or replace the indicated print cartridges For more information see Replace print cartridges Ink levels might not be available for the indicated print cartridges Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the print cartridges until print quality becomes unacceptable HP recommends that you use genuine HP print cartridges Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results time after time 4 NOTE HP cannot guarantee the quality or reliability of non HP supplies Printer service or repairs required as a result of using a non HP supply will not be covered under warranty If you believe you purchased genuine HP print cartridges go to www hp com go anticounterfeit Cause The original HP ink in the indicated print cartridges has been depleted Low on ink Solution Ink level warnings and indicators
22. clogs ink failure and bad electrical connections Do not remove the copper strips They are required electrical contacts For more information about ink backup mode see the following topics nk backup mode output Exitink backup mode Ink backup mode output Printing in ink backup mode slows the printer and affects the quality of printouts Installed print cartridge Result Black print cartridge Colors print as grayscale Tri color print cartridge E print but black is grayed and is not a true Exit ink backup mode Install two print cartridges in the printer to exit ink backup mode For information about installing a print cartridge see Replace print cartridges q o Lad o Ld D ps 2 16 Get started USB Connect the printer SB The printer connects to the computer with a universal serial bus USB cable NOTE For best printing performance use a USB 2 0 compatible cable x 7 E c E Qa o lt oO o c c e 5 For instructions about connecting the printer with a USB cable see the Start Here guide that came with the printer amp NOTE A USB cable might not be packaged with your printer USB 17 5 Print photos The printer software offers several features that make printing digital photos easier and improve photo quality Learn how to print photos Print borderless photos Print photos with a border Learn how to pe
23. f NOTE Ifyou are connecting the product through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer 5 If the product does not start printing automatically start another print job Cause The USB cable needed to be disconnected If this did not solve the issue try the next solution Solution 5 Verify the printer driver configuration Solution Check to make sure the product is set as the default printer and that it is using the correct printer driver To verify that the product is set as the default printer 1 Depending upon your operating system do one of the following Windows Vista On the Windows taskbar click Start click Control Panel and then click Printers Windows XP On the Windows taskbar click Start click Control Panel and then click Printers and Faxes Windows 2000 On the Windows taskbar click Start point to Settings and then click Printers 2 Make sure the correct product is set as the default printer The default printer has a check mark in a black circle next to it 3 If the wrong product is set as the default printer right click the correct product and select Set as Default To verify the print driver 1 Depending upon your operating system do one of the following Windows Vista On the Windows taskbar click Start click Control Panel and then click Printers Windows XP On the Windows taskbar click Start click Control Panel and th
24. flashing 68 borderless printing guidelines 89 borderless printing problems 89 document does not reflect new print settings 106 document prints slowly 75 Index envelope prints at angle 106 image prints at angle 89 installation program stops 64 misprinted document 105 multiple pages print at once 87 paper jam 82 parts of the document are missing or in wrong place 106 photo printing problems 88 poor print quality 91 Power light is flashing 67 Print Cartridge Status light is flashing 68 printer 59 printer does not feed paper 83 printer is not printing 69 printer is stalled 79 printer name does not appear 65 Resume light is flashing 67 text and images are misaligned 106 two sided printing 42 U Unknown Device message 64 updates downloading for software 50 USB connecting the printer 17 Ww Web pages print 46 What s This help 50 119 120
25. i EU Dele symbol p produkte aller p dets emballage indikerer at produit ikke m bortskaffes sammen med andet husholdningsaffold I stedet er det dit ansvar at bortskaffe affaldsudstyr ved at aflevere det p dertil beregnede indsamlingssteder med henblik p genbrug af elektrisk og elektronisk affaldsudstyr Den separate indsamling og genbrug af dit affaldsudstyr pi fidspunite for bortskaffelse er med fil at bevare naturlige ressourcer og sikre at genbrug finder sled p en m de der becker menneskers helbred samt milj et Fs du vil vide mere am hvor du kan aflevere dit alfaldsudetyr fil genbrug ka Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval Het is uw verantwoordelijkheid uw afgedankte apparatuur af ie leveren op cen aangewezen intumelpund voor de verwerking van algedankie elektrische en elektronische appar De gescheiden inzameling en verwerking van vw algedankle apparatuur daagt bij of het sparen van naluudiis bronnen en fot hef hergebrulk van materiaal op een wijze die de vollageacedeld en het milieu beschermt Voor meer informatie over yaar u uw algedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of de winkel waar u het product yebt aangeschaft Eramajapidamistes kasutuselt k rvaldatavat
26. in Internet Explorer click the Options tab to select options such as As laid out on screen Only the selected frame and Print all linked documents 5 Click Print or OK to print the Web page X TIP To print Web pages correctly you might need to set your print orientation to Landscape Presentation printing Use Presentation printing to print high quality documents including letters brochures and transparencies For more information see Print letters Print brochures Print transparencies Q s toy c Z c E a Presentation printing 47 Printer software Most print settings are automatically handled by the software application You need to change the settings manually only when you change print quality print on specific types of paper or transparency film or use special features This section contains the following topics Make the HP Deskjet the default printer Set default print settings e Printer Properties dialog box e What s This help Download printer software updates v El gt o e zi E 7 Make the HP Deskjet the default printer You can set the HP Deskjet as the default printer to use from any software program This means that the HP Deskjet is automatically selected in the printer drop down list when you click Print from the File menu in a software program Windows Vista users 1 On the Windows taskbar click Start and then click C
27. processing time will be longer 1 Verify that the computer hard disk space RAM and processor speed meet the system requirements The system requirements are listed in the Readme file that came with the printer 2 Make space available on the hard drive by deleting unwanted files Print cartridge problems If the printer slows down or cannot print there could be a problem with the print cartridge For more information check the following topics Resolving print cartridge error messages Print cartridge carriage is stalled Resolving print cartridge error messages After you install a print cartridge one or both of the print cartridge status lights begin to blink The printer will not print One of the following messages may appear on your computer screen Print Cartridge Problem Incorrect Print Cartridge s Incorrectly Installed Cartridge s Print Cartridge s Missing 76 Troubleshooting NOTE Inthe procedures below the problem cartridge is identified by the blinking light The light on the left blinks when the tri color print cartridge on the left is the problem and the light on the right blinks when the black cartridge on the right is the problem If both lights blink either both cartridges are the problem or the printer cannot determine the problem cartridge To determine which cartridge is having the problem 1 Make sure the printer is on 2 Open the printer cover Wait until the print cartridge
28. product as indicated I U i a o a For a copy of the HP Limited Warranty Statement see the Reference Guide that came with the printer Support process If you have a problem follow these steps 1 Check the documentation that came with the HP Deskjet 2 Visit the HP online support Web site at www hp com support HP online support is available to all HP customers It is the fastest source for up to date device information and expert assistance and includes the following features e Fast access to qualified online support specialists Software and driver updates for your HP Deskjet Valuable HP Deskjet and troubleshooting information for common problems Proactive device updates support alerts and HP newsgrams that are available when you register your device 3 ForEurope only Contact your local point of purchase If your device has a hardware failure you will be asked to bring it back to your local point of purchase Service is provided at no charge during the device limited warranty period After the warranty period you will be quoted a service charge 4 Call HP support Support options and availability vary by device country region and language HP support by phone Phone support period Placing a call After the phone support period 108 HP support Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico
29. see Print other documents Store and handle photo paper Cause The paper was loaded incorrectly or it was wrinkled or too thick If this did not solve the issue try the next solution Solution 3 Check the paper type Solution HP recommends that you use HP Advanced Papers or any other paper type that is appropriate for the product Always make sure the paper you are printing on is flat For best results when printing images use HP Advanced Photo Paper For more information see Store and handle photo paper Cause The wrong kind of paper was loaded in the input tray If this did not solve the issue try the next solution Solution 4 Check to see if the product is in ink backup mode Solution Check to see if the the product is printing in ink backup mode with only one print cartridge installed Ifthe productis in ink backup mode text and photo quality will differ from those printed when using all print cartridges E E fe c Fa oO v gt fo e z E Q 92 Troubleshooting If you are satisfied with the print quality continue printing in ink backup mode Or replace the missing print cartridge For more information see nk backup mode Replace print cartridges Cause A print cartridge was missing and the product was printing in ink backup mode If this did not solve the issue try the next solution Solution 5 Check the print settings Solution Check th
30. shortcut and then click Save The printing shortcut is added to the list shortcuts cannot be deleted o Q Z toy c Z c E a Printing shortcuts 39 v EB El a E vo m o 7 Chapter 7 To delete a printing shortcut 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 In the Printing Shortcuts list click the printing shortcut that you want to delete 4 Click Delete The printing shortcut is removed from the list Set the page order The page order determines the order in which your multipage documents print To set the page order 1 Open the Printer Properties dialog box 2 Click the Advanced tab 3 Click Document Options and then click Layout Options 4 Select one of the following Page Order options Front to back Prints the first page of the document last This setting saves time because you do not have to reorder the printed pages It is the appropriate setting for most print jobs Back to front Prints the last page of the document last 5 Select any other print settings that you want and then click OK Fast Economical printing 40 Use Fast Economical printing to produce draft quality printouts quickly To use Fast Economical printing 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click Fast Economical Printing 4 Specify the print settings that you want and th
31. updating the HP Photosmart Software see the HP Photosmart Help To download a printer software update 1 Make sure you are connected to the Internet 2 From the Windows Start menu click Programs or All Programs point to HP and then click HP Update The HP Update window is displayed 3 Click Next HP Update searches the HP Web site for printer software updates If the computer has the most recent version of the printer software installed No updates are available for your system at this time is displayed in the HP Update window Ifthe computer does not have the most recent version of the printer software installed a list of options to download later versions of the software is displayed in the HP Update window 4 Ifa software update is available select the check box beside the update name 5 Click Install 6 Follow the onscreen instructions 50 Printer software 9 Maintenance The HP Deskjet requires little maintenance You will need to replace align or clean your print cartridges from time to time This section provides instructions for keeping the HP Deskjet in top working condition Perform these simple maintenance procedures as necessary This section contains the following topics e Work with print cartridges Align print cartridges e Automatically clean print cartridges View estimated ink levels Maintain the printer body e Remove ink from your skin and clothing Manually clean print cartridges
32. 06 document printing 26 document prints slowly complex documents are printing 76 ink backup mode 76 Maximum dpi selected 76 multiple programs are open 75 printer software is outdated 76 system requirements 76 dpi maximum 44 duplexing 42 45 E e mail printing 25 envelope printing 28 environment Environmental product stewardship program 110 Environmental information material safety data sheets 111 paper use 111 plastics 111 recycling program 111 error messages out of paper 84 print cartridge errors 59 estimated ink level 54 Exif Print 22 F fast economical printing 40 fax poor quality printouts 94 fax problems poor print quality 94 G general everyday printing 42 grayscale printing 41 greeting card printing 33 H Hewlett Packard Company notices 2 l index card printing 29 ink low 61 streaks on the back of paper 102 ink cartridges See print cartridges ink removing ink from skin and clothing 55 ink backup mode 15 installation program stops 64 iron on transfer printing 36 L label printing 30 letter printing 27 lights all lights are flashing 68 Power light 10 Power light is flashing 67 Print Cartridge Status light 11 Print Cartridge Status light is flashing 68 Resume light 11 Resume light is flashing 67 low ink 54 M maintenance print cartridges 51 57 printer 51 printer body 55 maximum dpi 44 Oo Order supplies 58 other document printing 25 out of paper 84 P page order setti
33. 2 Q 90 Troubleshooting Print quality is poor This section contains the following topics Wrong inaccurate or bleeding colors Ink is not filling the text or graphics completely The printout has a horizontal band of distortion near the bottom of a borderless print Printouts have horizontal streaks or lines Printouts are faded or have dull colors Printouts seem blurry or fuzzy Printouts have vertical streaks Printouts are slanted or skewed Ink streaks on the back of the paper Paper is not picked up from the input tray The text edges are jagged Wrong inaccurate or bleeding colors If your printout has one of the following print quality problems try the solutions in this section for help Colors look slightly different than what you expected For example the colors in your graphic or photo look one way on your computer screen but print out differently You expected to see one color in the printout and a completely different color appeared For example magenta was replaced with cyan in your printout Colors run into each other or look like they have been smeared on the page The edges might have a feathering appearance instead of being sharp and defined Solution 1 HP recommends using genuine HP print cartridges Solution 2 Check the paper loaded in the input tray Solution 3 Check the paper type Solution 4 Check to see if the product is in ink backup mode Solution 5 Check th
34. 56 Maintenance 3 Repeat this process until no ink residue or dust appears on the swab 4 Insert the print cartridges in the HP Deskjet and then close the cover For more information see Replace print cartridges Maintain print cartridges Follow these guidelines to maintain and store HP print cartridges and to ensure consistent print quality When you remove a print cartridge from the printer store it in an airtight plastic container to protect your print cartridge and to prevent the ink from drying out Keep all unused print cartridges in their original sealed packages until they are needed Store print cartridges at room temperature 15 to 35 C or 59 to 95 F Donotremove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge A CAUTION Always turn the printer off with the Power button before you unplug the power cord or turn off a power strip This allows the printer to store the print cartridges properly When you store the printer always leave the active print cartridges inside the printer Printer Toolbox The printer Toolbox contains a number of useful tools to enhance the performance of the printer Maintenance Use the printer Toolbox to perform the following tasks Align print cartridges Automa
35. General Everyday printing ii eia aa a ice te ee UM ea 42 6 PrintpleVieWe uo ocio hk a n e ua ue eM Ie and Lr SA UM Y afe to a ree RITE 42 Set a custom paper SIZE eee cece ce eenn aeea inaa iaaea aa eieaeoeaii airaa 43 Select a paper type E 43 Change the print speed or quality sse enne enn 44 Print resolution I ettet e shew eie eite Eee costed uds ex eei Ead 44 Maximum gpl cte ede FER sar E FER ee EL ee EIS Rer Y ER ee EDEN EE ERE EE 44 Resize a documient iier terere eee neces etes e UE Poe Dee E qut Pede de dip PR e Reo Peel 45 Bound two sided documents oueeiie eene terere tnnt rhe dhase i tieni aineen seien 45 Print a Webpage iu epe Ree e rete ee eel 46 Presentation printing sssini ieee aeee ttn deena rene ee nnde gene Tete e dede ce eec ede exe 47 8 Printer software Make the HP Deskjet the default printer 48 Set default print settings iioc e pen eine One dede reso ecd aser aden 48 Printer Properties dialog DOX ccccceceeeeececeeeceeeeeeececeeeeeesesaeaaeceeeeeseeeaaaeaeeeeeeneenaeeeeeseeseeeaaes 49 LOUER YA e r EE 50 Download printer software updates sssssssssssssseeeneeeneeren enne 50 9 Maintenance Work with print CartridQes cccccccecececeecneceeeeeeeceeaeeeeeeeeecaaeaeeeeeeeeeaeeeeeeesesecaeeeeeeesnsnaeeeeeetees 51 Selection n mbers 5 t I ueni ix ive tege e tee ED
36. HP Deskjet D730 Printer Windows Help 2007 Hewlett Packard Development Company L P Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Windows and Windows XP are U S registered trademarks of Microsoft Corporation Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Accessibility Your HP printer provides a number of features that make it accessible for people with disabilities Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features It also supports most assistive technology such as screen readers Braille readers and voice to text applications For users who are color blind colored buttons and tabs used in the software and on the HP printer have simple text or icon labels
37. OTE Do not connect the USB cable until you are told to do so c Follow the onscreen instructions to finish the installation 9 Restart the antivirus program Unknown Device message displays Cause During installation an Unknown Device message might be displayed when you connect a USB cable between the printer and the computer A possible cause might be a defective USB cable Solution NOTE This is not a problem if you are using Windows 2000 If you are using Windows 2000 and this message is displayed you can continue with the software installation E Em fe c Fa oO a 7 fo e z E 64 Troubleshooting To resolve the problem o 9 mom Disconnect the USB cable from the printer Disconnect the power cord from the printer Wait approximately 30 seconds Reconnect the power cord to the printer Reconnect the USB cable to the printer If the Unknown Device message is still displayed replace the USB cable Printer name does not appear Solution Ifthe printer software seems to install correctly but the printer name does not appear in the list of printers when you click Print on the File menu or in the Printers folder in Control Panel try reinstalling the printer software To reinstall the printer software 1 Quit any antivirus programs or other software programs that are running on the computer NOTE To quit an antivirus program follow the manufacturer s instruction
38. Photo Printing with white borders and then select the following options Print Quality Normal or Best NOTE For maximum dpi quality go to the Advanced tab and then select Enabled from the Maximum dpi drop down list For more information see Maximum dpi Paper Type An appropriate photo paper type Paper Size An appropriate photo paper size Orientation Portrait or Landscape 5 f necessary change the HP Real Life Technologies settings For more information see HP Real Life Technologies photo fix 6 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help Print photos on plain paper Guidelines For maximum fade resistance use HP Advanced Photo Paper Verify that the plain paper that you are using is flat Do not exceed the paper tray capacity 80 sheets of paper Print photos Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down 3 Push the paper into the printer until it stops f NOTE Depending on the paper size the paper might extend over the edge of the tray 4 Slide the paper guide firmly against the edge of the paper Print photos on plain paper 21 v Lad o I gt 7 Cha
39. Photos do not print correctly 3 2 iiit ico pae ed dele hve ified eee e pee a 88 Check the paper tray 15e eee i ete ere e pe tei 88 Check the printer properties cese cese taninan qne notaire n SER ni iaie vas 88 Problems with borderless documents ssssseeenee ener nennen 89 Borderless printing guidelines sss ener nnne 89 Image is printed at an angle cce rre reete tee ne deep ebd He EET Henn 89 Fading occurs on the edges of a photo ssssssssssssssssseeeeeneeennn 90 Photo has an unwanted border sssssseeeeeeenene nennen nennen eren 90 Print quality IS DOOt E cte e ai tell eee REC ERES cente 91 Wrong inaccurate or bleeding colors sssssssssessseeeseeenenen enne nnn 91 Ink is not filling the text or graphics completely ssssssssnm 94 The printout has a horizontal band of distortion near the bottom of a borderless DEI aee rre i ee ee ve p A ge e Ete ye iet eese opt Yes 96 Printouts have horizontal streaks or lines ssessee em 97 Printouts are faded or have dull colors esse emm 99 Printouts seem blurry or fUZZV iesi e a esee sns nnns 100 Printouts are slanted or skewed eese senten tee eene etna Ree ode 102 Ink streaks on the back of the paper emere 102 Paper is not picked up from the input tray ssssssssssssssseeeenenee
40. Teo qoo iecur eid d abet ae 51 Printing with one print cartridge sse nenenrnn nnn 52 Replace print cartridges 5 c iei onde a i Ree de P Doe tee POR aUe CC Te OE Fane Pe eu es 52 Align print cartridges 5 ee der Ene e eset t ERU M ERRARE 54 Automatically clean print cartridges nnne 54 View estimated ink levels sic Acc teer tle eee re ife ertet que tee ue LR i 54 Maintain the printer bodgy ssssssssssssssssesseeeeeeen eene nennen sensn tenens trit ens n nenne sre nens 55 Remove ink from your skin and clothing sseeeen ene 55 Manually clean print cartridges ssssssssssssssseseseeeeeeeeee enne nnne nnns 56 Maintain printcartridges nsin eee terree ria ene Wee TUR Re ei ve eh ence d 57 Printer TOO oro o 57 Contents 10 Shop for ink supplies orit tte tot ge coast eles etait 58 11 Troubleshooting Error messages r ia eae Print cartridge error messages Incorrect print cartridge or print cartridge missing sesesssesssse 59 Print cartridge problem message ssssseeeeeeeen eene nennen nnne 60 Print cartridge carriage is Stuck ssssssssssssssseseseeneemeenn eren 60 Paper Mismatch or Paper SiZe c c ccceceeeeeeeeaeceeeeeseeneeceeeeeseaaececeeeegeeeaeceeeeeeneenaeaeess 62 oorr eed 63 There was an error writing to USB port
41. USB port Two way communication cannot be established or Printer not responding Print cartridge error messages If you receive a print cartridge error message see one of the following topics Incorrect print cartridge or print cartridge missing The printer can only print when the correct print cartridges are installed If you receive a print cartridge error message one or both of the print cartridges cannot be used in the printer To resolve the problem follow the instructions in Resolving print cartridge error messages Incorrect print cartridge or print cartridge missing Print cartridge problem message Print cartridge carriage is stuck Print cartridge is in the wrong slot Non HP print cartridges Previously used genuine HP cartridge Original HP ink depleted Low on ink Printing in ink backup mode D Iz 5 lt vo 2 Q S o Error messages 59 Chapter 11 Print cartridge problem message The printer cannot print if the print cartridges are faulty or if they are not installed properly If you receive a message stating there is a problem with a print cartridge follow the instructions in Resolving print cartridge error messages to resolve the problem Print cartridge carriage is stuck If the printer stalls while you are printing a document follow the instructions in Print cartridge carriage is stalled Print cartridge is in the wrong slot Solution
42. a es sobre onde descartar equipamentos para reciclagem eire em contato com o esci local de sua cidade o servi o de limpeza publica de seu airo ov a loja em que adquiriu o produto Postup pou vate ov v krajin ch Eur pskej nie pri vyhadzovan zariadenia v dom com pou van Tento symbol na produkte alebo na jeho obale znamen e nesmie by vyhoden s in m komun lnym odpadom Namiesto toho m te povinnos odovzda toto zariadenie na zbemom mies kde sa zabezpe uje recykl cia elektrick ch a elektronick ch zariaden Separovan zber a recykl cia zariadenia ur en ho na odpad pom e chr ni pr rodn zdroje a zubezpeti tak spiseb recykiace ktor bude chr ni ludek zdravie a ivotn prosirdie Dal ie infom cie o separovanom zbere a recyklaci ziskate na miasinom obecnom Grade vo firme zabezpe uj cej zber v ho komun lneho odpadu alebo v predajni kde ste produkt k pili Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta znak na izdelku ali embala i izdelka pomeni da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki Odpadno opremo ste dol ni oddati na dolo enem zbirnem mestu za recikliranje odpadne elekiri ne in elekironsks opreme Z lo enim Zbirunjem in reciianjem odpadne opreme ob odlaganju Basie pomagali ohraniti naravne vire in zagolovili da bo odpadna oprema reciklirana tako da se varuje zdravje liudi in okolje Ve informacij o mestih kjer lahko oddate odpadno opremo za reci
43. age to reach the printer If this did not solve the issue try the next solution Solution 5 Remove and reinstall the print cartridges Solution Improper placement or installation of the print cartridges can cause the printer carriage to stall Remove and reinstall the print cartridges For more information see Replace print cartridges problems To clear a paper jam or resolve other paper problems check the following topics Paper jam Printer does not feed paper e Out of paper e Printer prints on multiple sheets at once Paper jam Solution n case of a paper jam first check the rear access door NOTE If paper jams occur frequently try using a heavier paper See Printer specifications for paper weight specifications To clear a paper jam 1 Remove the paper from the paper tray 2 If you are printing labels verify that a label did not become detached from the label sheet while passing through the printer 3 Turn off the printer 4 Disconnect the printer power cord from the electrical outlet 82 Troubleshooting 5 6 7 8 9 Remove the rear access door Press the handle to the right and then pull out the door Remove the paper jam from the back of the printer and then replace the rear access door securely If the paper jam cannot be removed from the back of the printer raise the printer cover remove the paper jam from the front of the printer and the
44. at an angle Parts of the document are missing or printed in the wrong place Envelope is printed at an angle Document does not reflect the new print settings a Iz 5 lt vo 2 Q S o im Document is misprinted 105 Chapter 11 Text and images are misaligned Solution If the text and images on your printouts are misaligned then align the print cartridges For more information see Align print cartridges Document is printed off center or at an angle Solution 1 Verify that the paper is correctly placed in the input tray For more information see Print documents 2 Verify that the paper guide fits firmly against the edge of the paper 3 Reprint the document Parts of the document are missing or printed in the wrong place Solution Open the Printer Properties dialog box and confirm the following options Tab Setting Portrait or Landscape Verify the appropriate orientation Features Size Verify the appropriate paper size Scale to paper size Select this option to scale text and graphics to the paper size specified in the corresponding drop down list If parts of the document are still missing the printer settings might be overridden by the software program print settings Select the appropriate print settings from within the software program Envelope is printed at an angle Solution 1 Slide the flap inside the envelope before loading it in the prin
45. carriage moves to the right side of the printer and is idle and quiet 3 Remove the tri color print cartridge from the slot on the left Press down on the cartridge and then slide it out of the print cartridge carriage 4 Close the printer cover 5 Check to see if the error has been resolved Ifthe error has been resolved then there is a problem with the tri color print cartridge Ifthe error has not been resolved continue to the next step 6 Open the cover and reinsert the tri color print cartridge by sliding it forward into the slot on the left Then push the print cartridge forward until it snaps into place 7 Repeat the steps to remove the other print cartridge from the slot on the right D Iz 5 lt vo 2 Q S o Print cartridge problems 77 Iz z O 7 e El vo Chapter 11 9 Check to see if the error has been resolved Ifthe error has been resolved then there is a problem with the black print cartridge e Ifthe error has not been resolved then there is a problem with both print cartridges When you have identified the problem cartridge continue with the following solutions Work through the following sections in order When the print cartridge status light stops blinking you have solved the problem Solution 1 Remove and reinstall the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Print in ink backup mode
46. ck Print Make sure that the appropriate printer is selected and then click Properties Click the Features tab In the Size drop down list select Envelope 10 Click OK on the Printer Properties dialog box Click Cancel on the Print dialog box Print the envelope using the Envelopes and Labels feature in Microsoft Word The envelope should print without any errors SY Gu Re C M Ef NOTE When you are finished printing envelopes set the paper size back to the default print settings Out of paper If you receive an out of paper message follow the guidelines in Out of paper There was an error writing to USB port The printer might not be receiving correct data from another USB device or USB hub Connect the printer directly to the USB port on the computer Two way communication cannot be established or Printer not responding The printer might not be able to communicate with the computer if the USB cable is too long If you receive this error message make sure that the USB cable is not greater than 3 meters approximately 9 8 feet in length NOTE For best printing performance use a USB 2 0 compatible cable Installation problems If the software installation program stops or fails check the following topics for more information e Installation program stops Unknown Device message displays e Printer name does not appear If you continue to have problems visit HP Technical Support at www h
47. ck if the printer is paused or offline e Solution 7 Clear the print queue manually e Solution 8 Restart the print spooler e Solution 9 Verify whether the software application is causing the problem Solution 1 Make sure the printer is turned on Solution Look at the Power light located on the front of the printer If it is not lit the printer is turned off Make sure the power cord is firmly connected to the printer and plugged into a power outlet Press the Power button to turn on the printer Cause The product was turned off If this did not solve the issue try the next solution Solution 2 Print a test page Solution Printa test page to see if the product can print and is communicating with the computer To print a test page 1 Load Letter or A4 unused plain white paper in the paper tray 2 Open the printer Toolbox 3 Onthe Device Services tab click the Print a Test Page button The Print a Test Page dialog box is displayed 4 Click the Print Page button Recycle or discard the test page If the test page fails to print make sure you set up the product properly See the Start Here guide that came with the product for information about setting it up Cause The product was not set up properly If this did not solve the issue try the next solution Iz z O 7 e El vo 70 Troubleshooting Solution 3 Clear the print queue Solution Restart your compu
48. conformity FCC statement FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help For further information contact Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto Ca 94304 650 857 1501 Modification
49. d k begy jt s vel foglalkoz vallalathoz vagy a term k forgalmaz j hoz Lietot ju atbr vo an s no nederig m ier c m Eiropas Savien bas priv taj s m jsaimniec b s is simbols uz ier ces vai fas iepakojuma nor da ka o ier ci nedr kst izmest kop ar p r jiem m jsaimniec bas atkritumiem J s esat atbild gs par atbr vo anos no neder g s ierices to nododot noradnala savakiaras yela lal fidu vella nedertga elekirisk un elektronisk oprikojume ofrrsiz j parsiride Speciala nederigos lerces sav k ana un obverse p rvads palide kupt dabar resursus un nacro ina fad ctreizijo parsed kas sarg ciivelu veselibu on epkariejo vidi lai ieg tu papildu inlonvacliu por to kur obveir jai parsed var nog d t nederigo ierici l dzu sazinieties ar viet jo pa vald bu m jsaimniec bas atkritumu sav k anas dienestu vai veikalu kur iegadajaties o ierici Europos Sqjungos vartotoj ir priva i namy kiy atliekamos jrangos i metimas is simbolis ant produkto arba jo pakuot s nurodo kad produktas negali biti i mestas kartu su kitomis namy kio atliekomis Jus privalote i mesti savo atliekam jrangq atiduodami j i atliekamos elektronikos ir elekiros jrangos perdirbimo punkdus Jei atliekama jranga bus atskirai surenkama ir perdirbama bus i saugomi nat ral s i tekliai ir u ikrinama kad jranga yra perdirbta mogaus sveikatq ir gamt tausojan iu b du D l informacijos apie fai kur galite i mesti at
50. d like this Guidelines Do not exceed the paper tray capacity 80 sheets of paper Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 In the Printing Shortcuts list click Two sided Duplex Printing 4 Inthe Print On Both Sides drop down list select one of the following binding options Left Edge Booklet Right Edge Booklet 5 Select any other print settings that you want and then click OK 34 Print other documents 6 When prompted reload the printed pages in the paper tray as shown below 7 Click Continue to finish printing the booklet Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help Print posters Guidelines For poster printing sections of the poster are automatically arranged on individual sheets that can be taped together After the sections of a poster have been printed trim the edges of the sheets and tape the sheets together 8 o E 5 9 e v E o e m E a Do not exceed the paper tray capacity 80 sheets of paper Prepare to print 1 Slid
51. ded e Solution 3 Check the rear door Solution 1 Make sure the paper is loaded correctly Solution Make sure the paper is loaded correctly For more information see e Print documents e Print photos Cause The paper was not feeding properly or was not loaded correctly If this did not solve the issue try the next solution Solution 2 Make sure only one type of paper is loaded Solution Load only one type of paper at a time Cause More than one type of paper was loaded in the input tray If this did not solve the issue try the next solution Solution 3 Check the rear door Solution Make sure the rear door is securely installed Cause The rear door was not securely installed Ink streaks on the back of the paper Try the following solutions if there is smeared ink on the back of your printout Solution 1 Print on a page of plain paper e Solution 2 Wait while the ink dries Solution 1 Print on a page of plain paper Solution Print one or several pages of plain paper to soak up any excess ink in the product To remove excess ink using plain paper 1 Load several sheets of plain paper in the paper tray 2 Wait five minutes 3 Print a document with little or no text 4 Check the back of the paper for ink If there is still ink on the back of the paper try printing on another page of plain paper Iz z O 7 e vo 102 Troubleshooting Cause Ink accumula
52. dge For better results install a black print cartridge in addition to the tri color print cartridge You can print without a black print cartridge but doing so can cause the printer to print more slowly and printed colors to differ from those you would see if a black print cartridge and a tri color print cartridge were installed For information on ordering print cartridges see Shop for ink supplies Related topics e Shop for ink supplies Maintain print cartridges Ink backup mode In the ink backup mode the printer operates with only one print cartridge The ink backup mode is initiated when a print cartridge is removed from the print cartridge carriage NOTE When the printer operates in ink backup mode a message is displayed on screen Ifthe message is displayed and two print cartridges are installed in the printer verify that the protective piece of plastic tape has been removed from each print cartridge When plastic tape covers the print cartridge contacts the printer cannot detect that the print cartridge is installed Get started Ink backup mode 15 Chapter 3 To remove plastic tape from a print cartridge A Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer and then carefully remove the plastic tape Remove plastic tape A CAUTION Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in
53. e bottom of the page Cause The photo image had light blue gray or brown hues that print near the bottom of the page Troubleshooting Printouts have horizontal streaks or lines Try the following solutions to resolve the issue Solutions are listed in order with the most likely solution first If the first solution does not solve the problem continue trying the remaining solutions until the issue is resolved e Solution 1 Make sure the paper is loaded correctly e Solution 2 Check the print quality setting e Solution 3 If the print cartridge was dropped wait for it to recover e Solution 4 Clean the print cartridge nozzles e Solution 5 Check the print catridges e Solution 6 Replace the print cartridge Solution 1 Make sure the paper is loaded correctly Solution Make sure the paper is loaded correctly For more information see e Print documents Print photos Cause The paper was not feeding properly or was not loaded correctly If this did not solve the issue try the next solution Solution 2 Check the print quality setting Solution Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see e Change the print speed or quality Maximum dpi Cause The print quality setting was set too low If this did not solve the issue try the next solution Solution 3 If the print cartridge was dropped wait for i
54. e open Complex documents graphics or photos are printing Best or Maximum dpi print mode is selected Printer is in ink backup mode Printer software is outdated Computer does not meet system requirements Multiple software programs are open The computer resources are insufficient for the printer to print at its optimum speed a Iz 5 lt vo 2 Q S o Document prints slowly 75 E Em fe c Fa oO a 7 fo e I4 E Chapter 11 To increase printer speed close all unnecessary software programs when printing Complex documents graphics or photos are printing Documents containing graphics or photos print more slowly than text documents Best or Maximum dpi print mode is selected The printer prints more slowly when Best or Maximum dpi is selected as the print quality To increase the printer speed select a different print quality mode Printer is in ink backup mode The printer might print more slowly if it is in ink backup mode For more information see Ink backup mode To increase the print speed use two print cartridges in the printer Printer software is outdated Outdated printer software might be installed For information about updating the printer software see Download printer software updates Computer does not meet system requirements If your computer does not have enough RAM or a large amount of free space on the hard drive the printer
55. e print settings e Check the print settings to see if the color settings are incorrect For example check to see if the document is set to print in grayscale Or check to see if advanced color settings such as saturation brightness or color tone are set to modify the appearance of colors e Check the print quality setting and make sure it matches the type of paper loaded in the product You might need to choose a lower print quality setting if colors are running into each other Or choose a higher setting if you are printing a high quality photo and then make sure photo paper such as HP Premium Photo Papers is loaded in the input tray 4 NOTE On some computer screens colors might appear differently than they do when printed on paper In this case there is nothing wrong with the product print settings or print cartridges No further troubleshooting is required For more information see Change the print speed or quality Cause The print settings were set incorrectly If this did not solve the issue try the next solution Solution 6 Clean the print cartridges Solution Print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges Cause The print cartridges need to be cleaned Print quality is poor 93 a Iz 5 lt vo 2 Q
56. e print settings Solution 6 Clean the print cartridges Solution 1 HP recommends using genuine HP print cartridges Solution Check to see if your print cartridges are genuine HP print cartridges HP recommends that you use genuine HP print cartridges Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results time after time a Iz 5 te lt vo 2 Q S o Print quality is poor 91 Chapter 11 NOTE HP cannot guarantee the quality or reliability of non HP supplies Printer service or repairs required as a result of using a non HP supply will not be covered under warranty If you believe you purchased genuine HP print cartridges go to www hp com go anticounterfeit Cause Non HP ink was being used If this did not solve the issue try the next solution Solution 2 Check the paper loaded in the input tray Solution Make sure the paper is loaded correctly and that it is not wrinkled or too thick Load paper with the side you want to print on facing down For example if you are loading glossy photo paper load the paper with the glossy side down Ifthe paper is too close to the print cartridge during printing the ink might be smeared This can happen if the paper is raised wrinkled or very thick such as a mailing envelope Make sure the paper lays flat in the input tray and is not wrinkled For more information
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58. e the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down Print posters 35 Chapter 6 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings Paper Type Plain paper Orientation Portrait or Landscape Size An appropriate paper size Click the Advanced tab and then click Printer Features In the Poster Printing drop down list select the number of sheets for the poster Click the Select Tiles button Check that the number of tiles that are selected matches the number of sheets for the poster and then click OK 7T Select any other print settings that you want and then click OK onto Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help Print iron on transfers Guidelines When printing a mirror image the text and the pictures are horizontally reversed from what is displayed on the computer screen v 5 gt e aa gt 2 2 o 3 D 3 gt a Do not exceed the paper tray capacity 10 iron on transfers 36 Print other documents Prepare to print 1 Slide the paper guide all the way to the left 2 Place the iro
59. earn about some of the printer s special features Get started Learn how to operate the printer and use and replace the print cartridges Connect the printer Learn how to connect the printer to your computer Print photos Learn how to print photos adjust the appearance of photos before you print install a print cartridge store and handle photo paper and share photos with friends and family Print other documents Learn how to print a variety of documents including e mail greeting cards envelopes labels posters booklets transparencies and iron on media Printing tips Learn how to use printing shortcuts select a paper type change the print resolution set the page order print multiple pages on a single sheet preview a document and use two sided printing Printer software Learn how to make the HP Deskjet the default printer set default print settings and download printer software updates Maintenance Learn how to install and care for print cartridges view how much ink is left in a print cartridge print a test page and remove ink stains Troubleshooting Find a solution to a hardware or software problem HP support Find out how to contact HP support Shop for ink supplies Order supplies for the printer Printer specifications Learn about the paper capacity requirements and other specifications for the printer Welcome 5 Chapter 1 conti
60. ed duplexing to print on both sides of the paper Printing on both sides of the paper is not only economical but environmentally conscious as well To create a two sided document with a binding see Bound two sided documents To print a two sided document 1 Open the Printer Properties dialog box Click the Printing Shortcuts tab In the Printing Shortcuts drop down list click Two sided Duplex Printing In the Print On Both Sides drop down list click Manually Select any other print settings that you want and then click OK The printer prints the odd numbered pages first 6 After the odd numbered pages have been printed reload the printed pages with the printed side facing up oP oo 7 Click Continue to print the even numbered pages General Everyday printing Use General Everyday printing to print documents quickly For more information see Print documents Print e mail Print preview Use the print preview function to view a printout on your computer before printing a document If the printout does not look correct you can cancel the print job and adjust the print settings as needed v EB El E Co 4 o 7 42 Printing tips To preview a printed document 1 2 3 4 Open the Printer Properties dialog box Click the Features or the Color tab Select the Show preview before printing check box Select any other print settings that you want and then click OK Before the docum
61. edit the image manually in a software program such as HP Photosmart Software XX TIP You can remove red eye coloring in the photo when using the Off or Basic mode by selecting the Remove red eye check box To change the HP Real Life Technologies setting 1 Open the Printer Properties dialog box 2 Click the Features tab 3 In the HP Real Life Technologies Photo fix drop down list select the appropriate setting for the photo you are printing Exif Print Exif Print Exchangeable Image File Format 2 2 is an international digital imaging standard that simplifies digital photography and enhances printed photos When a photo is taken with an Exif Print enabled digital camera Exif Print captures information such as exposure time type of flash and color saturation and stores it in the image file The 22 Print photos printer software then uses this information to automatically perform image specific enhancements to create outstanding photos To print Exif Print enhanced photos you must have the following items Adigital camera that supports Exif Print Exif Print enabled photo software such as HP Photosmart Software To print Exif Print enhanced photos 1 Open the photo in an Exif Print enabled software program that allows editing such as HP Photosmart Software 2 Open the Printer Properties dialog box 3 Click the Features tab 4 In the Paper Type drop down list click More and then select the appropriate
62. eight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight Use paper that is within the recommended specifications For more information see Paper weights Paper might be loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper Reload the paper into the paper tray pushing the paper until you feel resistance and then slide the paper guide firmly against the edge of the paper stack The printer also might print on multiple sheets if different paper types are loaded in the printer For example photo paper might be mixed with plain paper Empty the paper tray and load only the paper type that is appropriate for the document that you are printing Photos do not print correctly If your photos do not print correctly check the paper tray or printer properties e Check the paper tray e Check the printer properties Check the paper tray 1 Verify that the photo paper is placed in the paper tray with the side to be printed on facing down 2 Slide the paper forward until it stops 3 Slide the paper guide firmly against the edge of the paper Do not press the guide so firmly against the paper that the paper bends or curls For more information see Print documents Print photos Check the printer properties Open the Prin
63. en click OK Printing tips Print multiple pages on a single sheet of paper You can print up to 16 pages on a single sheet of paper IW juny wal lel el lg si l e iS lel l i ISl al i e s us To print multiple pages on a single sheet of paper 1 Open the Printer Properties dialog box 2 Click the Features tab 3 In the Pages Per Sheet drop down list select the number of pages that you want to appear on each sheet of paper 4 In the Page Order drop down list select a layout for the pages A preview of the page order is displayed at the top of the Features tab 5 Select any other print settings that you want and then click OK Print in grayscale You can print a photo in black and white instead of color To print in grayscale 1 Open the Printer Properties dialog box 2 Click the Color tab 3 Click Print In Grayscale o Qa Z D c Z c a Print in grayscale Chapter 7 4 Inthe Print In Grayscale drop down list select from the following options High Quality uses all the available colors to print your photo in grayscale This creates smooth and natural shades of gray e Black Ink Only uses black ink to print your photo in grayscale The gray shading is created by varying patterns of black dots which might result in a grainy image 5 Select any other print settings that you want and then click OK Two sided printing Use two sided printing also call
64. en click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help Print photos with a border NOTE If you are using the product with a Windows 2000 computer some features may not be available For more information see Notice to Windows 2000 users Print photos with a border 19 Chapter 5 Guidelines For maximum fade resistance use HP Advanced Photo Paper Verify that the plain paper that you are using is flat Do not exceed the paper tray capacity 80 sheets of paper Prepare to print 1 Slide the paper guide all the way to the left 2 Verify that the photo paper is flat 3 Place the photo paper in the right side of the tray The side to be printed on should face down and the short edge should point towards the printer 4 Push the paper into the printer until it stops 5 Slide the paper guide firmly against the edge of the paper a 3 ne zx 7 2l Large photos Print NOTE If your software program includes a photo printing feature follow the 1 2 3 instructions that are provided with the software program Otherwise follow these instructions Open the photo in a software program that allows editing such as HP Photosmart Software Open the Printer Properties dialog box Click the Printing Shortcuts tab 20 Print photos 4 Inthe Printing Shortcuts list click
65. en click Printers and Faxes e Windows 2000 On the Windows taskbar click Start point to Settings and then click Printers Right click the icon next to the product and select Properties Click the Ports tab to verify that the product is using the correct port The port that the product is using is highlighted and has a check mark next to it The product should be set to use a DOTA or the USBOOX where X is replaced by a number port 4 Ifthe product is using the wrong port click the correct port to select it The port that the product is now using is highlighted and has a check mark next to it 5 Click the Advanced tab oue E Em fe c Fa oO a 7 fo e I4 E Q 72 Troubleshooting 6 Check the driver listed in the Driver drop down menu to verify that the product is using the correct driver The name of your product should be listed as the driver 7 Ifthe wrong driver is selected select the correct driver from the Driver drop down menu 8 Click OK to save your changes Cause If there was more than one product configured on the same computer the product in use was not be set as the default printer or the wrong driver might have been configured If this did not solve the issue try the next solution Solution 6 Check if the printer is paused or offline Solution Check to make sure the product is not paused or offline To check if the printer is paused or offline 1 Depending upon your operati
66. ent prints a preview is displayed Do one of the following Click OK to print the document Click Cancel to cancel the print job Adjust the print settings as needed before printing the document Set a custom paper size Use the Custom Paper Size dialog box to print on a special paper size NOTE This feature is not available for all paper types To define a custom paper size 1 2 3 o foo D Open the Printer Properties dialog box Click the Features tab In the Size drop down list select Custom The Custom Paper Size dialog box is displayed In the Name box type a name for the custom paper size In the Width and Length boxes type the dimensions of the custom paper size The minimum and maximum dimensions are displayed beneath Width and Length Click the unit of measurement Inches or Millimeters Click Save to save the custom paper size Click OK to exit the Custom Paper Size dialog box To use the custom paper size select its name in the Size drop down list Select a paper type When printing a higher quality document HP recommends that you select a specific paper type To select a specific paper type 1 2 3 Open the Printer Properties dialog box Click the Features tab Click More in the Paper Type drop down list and then select the paper type that you want to use Click OK Select any other print settings that you want and then click OK Q 5 D c Z c E
67. et is used in a dusty environment a small amount of debris can accumulate on the print cartridge contacts This debris can cause ink streaks on printed pages The problem can be corrected by manually cleaning the print cartridge contacts You need the following items to clean the print cartridges e Distilled water tap water can contain contaminants that can damage the print cartridge Cotton swabs or other soft lint free material that will not stick to the print cartridge Be careful not to get ink on your hands or clothing as you clean For more information see Remove ink from your skin and clothing To prepare to clean 1 Open the HP Deskjet cover 2 Wait until the print cartridge carriage moves to the right side of the HP Deskjet and is idle and quiet 3 Remove the print cartridges and place them on a piece of paper with the copper strips facing up A CAUTION Do not leave the print cartridges outside the HP Deskjet for more than 30 minutes D 5 5 D 5 fa o To manually clean print cartridge contacts 1 Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab 2 Gently wipe the print cartridge copper contacts with the cotton swab A CAUTION Donottouch the print cartridge ink nozzles Touching the ink nozzles will result in clogs ink failure and bad electrical connections Ink nozzles do not touch 2 Copper contacts
68. gs Paper Type Plain paper Paper Size An appropriate paper size 4 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help Print documents Guidelines For draft documents use Fast Economical printing To save paper use Two sided printing Do not exceed the paper tray capacity 80 sheets of paper Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down 3 Push the paper into the printer until it stops v az E m fo 2 gt O a 1 c 3 O E 7 NOTE Depending on the paper size the paper might extend over the edge of the tray 4 Slide the paper guide firmly against the edge of the paper 26 Print other documents Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click General Everyday Printing and then specify the following print settings Paper Type Plain paper Paper Size An appropriate paper size 4 Select the following print settings Print Quality if you want a print quality other than Normal Print On Both Sides if you want to print on both sides of the paper For more information see Two sided printing 5 Selec
69. guide all the way to the left 2 Fan the edges of the greeting cards to separate them and then align the edges 3 Place the greeting cards in the right side of the tray The side to be printed on should face down 4 Push the cards into the printer until they stop 5 Slide the paper guide firmly against the edge of the cards Print NOTE If your software program includes a greeting card printing feature follow the instructions that are provided with the software program Otherwise follow the instructions below 1 Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings Print Quality Normal Paper Type Click More and then select an appropriate card type e Size An appropriate card size 3 Select any other print settings that you want and then click OK 8 o E 5 9 e v LJ o e m E a Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help Print booklets Booklet printing automatically arranges and resizes the pages of a document so that when the document is folded into a booklet the page order is correct Print booklets 33 v az 5 gt 2 gt 7 g a o 3 D 3 gt a Chapter 6 For example when a four page booklet is printed on both sides of the paper the pages are reordered and printe
70. h Print Cartridge Status lights are on and not flashing Check to see if a print cartridge is low on ink For more information see View estimated ink levels NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the print cartridges until print quality becomes unacceptable If neither print cartridge is low on ink press the Resume button If the Print Cartridge Status light remains on turn off and then turn on the printer Troubleshooting If one or both Print Cartridge Status lights are on and flashing The light on the left blinks when the tri color print cartridge on the left is the problem the light on the right blinks when the black cartridge on the right is the problem For resolving the error with the problem cartridge see Resolving print cartridge error messages If both lights are flashing verify that the correct print cartridges are installed For more information see Replace print cartridges If you were printing a borderless document when the light started flashing see Borderless printing guidelines Otherwise follow these steps 1 Raise the printer cover remove the print cartridge on the right and then lower the cover Follow one of these steps Ifthe Power light is flashing Open the printer cover
71. hase the supplies you need options vary by country region To order HP printing supplies through the HP Solution Center 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox E NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Features tab and then click Printer Services N Click the Estimated Ink Levels tab Click Cartridge details The ink cartridge reorder numbers appear 4 Click Shop Online HP sends detailed printer information including model number serial number and ink supply levels to an authorized online reseller The supplies you need are preselected you can change quantities add or remove items and then check out a 7 o Co 5 x n c xo 7 58 Shop for ink supplies 11 Troubleshooting Error messages Installation problems Printer lights are on or flashing Printer does not print Document prints slowly Print cartridge problems Paper problems Photos do not print correctly Problems with borderless documents Print quality is poor Document is misprinted If you continue to have problems Error messages If an error message displays on the computer screen check the following topics for a solution Print cartridge error messages Paper Mismatch or Paper Size Out of paper There was an error writing to
72. he paper E E fe c Fa oO a 7 fo e z E Solution Check the paper loaded in the paper tray and the print settings To check the paper in the paper tray 1 While the product is on remove the power cord from the back of the product 2 Wait 30 seconds and then plug the power cord into the back of the product 3 If the product is not already on turn it on by pressing the Power button 4 Remove the stack of paper from the paper tray and verify that all the paper in the paper tray is the same size and type 84 Troubleshooting 5 Replace any paper that is ripped dusty wrinkled or bent Ifthe paper is curled uncurl the paper by gently bending it in the opposite direction of the curl or replace the paper NOTE Use plain paper in the product until the issue is resolved 6 Tap the stack of paper on a flat surface to align the edges Verify that the stack of paper contains between 10 and 25 sheets of paper 8 Insert the stack of paper into the paper tray with the short edge towards the printer and the print side down Slide the stack of paper towards the printer until it stops 9 Slide the paper width inward until it stops at the edge of the paper N NOTE Do not overload in the paper tray Make sure the stack of paper fits within the paper tray and is no higher than the top of the paper width guide 10 Make sure the print settings paper size and type match the paper loaded in the
73. ight is flashing 1 Resume light If the Resume light is flashing check the following conditions The printer might be out of paper Place paper in the input tray and then press the Resume button There might be a paper jam For information about clearing a paper jam see Paper jam The printer might be stalled For more information about correcting the problem see Print cartridge carriage is stalled a Iz 5 E vo 2 Q S o im Printer lights are on or flashing 67 Chapter 11 Both Power and Resume lights are flashing The printer might need to be restarted 1 oe YN Press the Power button to turn off the printer and then press the Power button to restart the printer Proceed to step 2 if the lights continue to flash Press the Power button to turn off the printer Disconnect the printer power cord from the electrical outlet Reconnect the printer power cord to the electrical outlet Press the Power button to turn on the printer Print Cartridge Status lights are on or flashing E Em fe c Fa oO a 7 fo e z E Q 68 The printer has two print cartridge status lights 1 2 The left status light represents the tri color print cartridge which is installed in the left side of the print cartridge carriage The right status light represents the black print cartridge which is installed in the right side of the print cartridge carriage If one or bot
74. ill result in clogs ink failure and bad electrical connections Do not remove the copper strips They are required electrical contacts Cause When the printer detects that only one print cartridge is installed ink backup mode is initiated This printing mode lets you print with a single print cartridge but it slows the printer and affects the quality of printouts Paper Mismatch or Paper Size When printing 10 envelopes from the Envelope Tool in Microsoft Word a Paper Mismatch or Paper Size error displays and the Resume and Cartridge lights also blink Try the following solutions Solution 1 Press the Resume button e Solution 2 Set the paper size in Microsoft Word Solution 1 Press the Resume button Solution After the error message opens press the Resume button The envelope will then print correctly If this did not solve the issue try the next solution Solution 2 Set the paper size in Microsoft Word Solution n Microsoft Word prior to printing envelopes set the paper size to 10 envelope on the Features tab of the Printer Preferences dialog box 62 Troubleshooting NOTE Do not set the paper size from the Printers folder or from the printer icon located in the lower right hand corner of the screen next to the clock because this will affect all applications Only set the paper size in Microsoft Word To set the paper size in Microsoft Word In Microsoft Word click File and then cli
75. information see What s This help Print brochures Guidelines Open the file in a software program and assign the brochure size Ensure that the size corresponds to the paper size on which you want to print the brochure Do not exceed the paper tray capacity 30 sheets of brochure paper Prepare to print 1 Slide the paper guide all the way to the left 2 Place the paper in the right side of the tray The side to be printed on should face down 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Click the Features tab 3 Specify the following print settings e Print Quality Best Paper Type Click More and then select an appropriate HP inkjet paper Orientation Portrait or Landscape Size An appropriate paper size Two sided printing Manual For more information see Two sided printing 4 Click OK to print Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help v az E m fo 2 gt O a 1 c 3 O E 7 32 Print other documents Print greeting cards Greeting cards Unfold prefolded cards and then place them in the paper tray For great results use HP Greeting Card Paper Do not exceed the paper tray capacity 20 cards Prepare to print 1 Slide the paper
76. inter Connect the printer e Print a test page Save time e Printing shortcuts e Set the page order Save money e Fast Economical printing Print multiple pages on a single sheet of paper e Print in grayscale Two sided printing Enhance the quality of prints e Seta custom paper size e Select a paper type e Change the print speed or quality Print resolution e Maximum dpi Resize a document Print a test page You can print a test page to verify that the printer can print from the computer correctly To print a test page 1 Load Letter or A4 unused plain white paper in the paper tray 2 Open the printer Toolbox 3 On the Device Services tab click the Print a Test Page button The Print a Test Page dialog box is displayed 4 Click the Print Page button Recycle or discard the test page Printing shortcuts Use printing shortcuts to print with print settings that you use often The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list v EB El E vo 4 o 7 38 Printing tips NOTE When you select a printing shortcut the appropriate printing options are automatically displayed You can leave them as is or change them This section contains the following topics Use printing shortcuts Create printing shortcuts Delete printing shortcuts Use printing shortcuts Use the P
77. ion 2 Clean the print cartridge contacts Solution If the print cartridge selection number is correct and the previous solution did not resolve the problem try cleaning the print cartridge For more information see Manually clean print cartridges If the print cartridge status light continues to flash after cleaning the print cartridge replace the print cartridge For more information see Replace print cartridges If this did not solve the issue try the next solution Solution 3 Print in ink backup mode Solution If you do not have a replacement print cartridge you can still print in ink backup mode Remove the problem cartridge and print with the remaining cartridge For more information see Ink backup mode Print cartridge carriage is stalled The print cartridge cradle carriage may get stuck on either side or in the middle of the printer This is called a carriage stall When this happens the error message Print Cartridge Cradle is Stuck may appear a Iz 5 lt vo 2 Q S o Print cartridge problems 79 Iz z O 7 e El vo Chapter 11 80 Try the following solutions Solution 1 Turn the power off and on Solution 2 Clear any paper jams Solution 3 Move the printer carriage Solution 4 Verify the power source Solution 5 Remove and reinstall the print cartridges Solution 1 Turn the power off and on Solution Turn the p
78. ity to Normal Save money and ink when printing photos 23 Chapter 5 HP Everyday Photo Paper is designed to create quality photos with less ink f NOTE For higher quality photos use HP Advanced Photo Paper and set the print resolution to Best or Maximum dpi For more information on enabling the maximum dpi mode see Maximum dpi v El o I za on 24 Print photos 6 Print other documents TUT M4 E mail Documents Letters Envelopes Postcards Index cards Labels Transparencies Brochures Greeting cards Booklets Posters D Iron on transfers Printing tips Minimize your cost and effort while maximizing the quality of your printouts with printing tips Printer software Learn about the printer software Print e mail Guidelines Do not exceed the paper tray capacity 80 sheets of plain paper 8 o E 5 9 e v LJ o e m E a Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down Print e mail 25 Chapter 6 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click General Everyday Printing or Fast Economical Printing and then specify the following print settin
79. k level tab may be inaccurate or unavailable Maintain the printer body Because the HP Deskjet ejects ink onto the paper in a fine mist ink smudges will eventually appear A CAUTION Do not use any type of cleaning solution Household cleaners and detergents might damage the printer finish Keep all fluids away from the interior Do not lubricate the metal rod on which the print cartridge carriage slides Noise is normal when the carriage moves back and forth Maintenance To remove smudges stains or dried ink from the exterior 1 Turn off the product and then disconnect the power cord 2 Wipe the outside of the product with a soft cloth that has been lightly moistened with water Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing Skin Wash the area with an abrasive soap Wash the fabric in cold water and use chlorine bleach White fabric Color fabric Wash the fabric in cold water and use sudsy ammonia A CAUTION Always use cold water to remove ink from fabric Warm or hot water can set the ink into the fabric Remove ink from your skin and clothing 55 Chapter 9 Manually clean print cartridges A CAUTION Donotclean the print cartridge contacts unless you are having a problem with print quality and other measures have not been successful For more information see Print quality is poor If the HP Deskj
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81. l button Resume button and light Print Cartridge Status lights AJOIN gt Get started Buttons and lights 9 Chapter 3 Power button and light Use the Power button to turn the printer on and off It can take a few seconds for the printer to turn on after you press the Power button Power button and light The Power light flashes when the printer is processing A CAUTION Always use the Power button to turn the printer on and off Using a power strip surge protector or a wall mounted switch to turn the printer on and off might cause printer failure Cancel button Use the Cancel button to cancel the current print job 1 Cancel button in o Lad o Ld D a 2 10 Get started Resume button and light The Resume light flashes when an action is required such as loading paper or clearing a paper jam When the problem is solved press the Resume button to continue printing 1 Resume button and light Print Cartridge Status lights The Print Cartridge Status lights are located on the control panel 1 Print Cartridge Status lights Get started Buttons and lights 11 Chapter 3 1 Tri color print cartridge light 2 Black print cartridge light 1 The left status light represents the tri color print cartridge which is installed in the left side of the print cartridge carriage Thelight is on and solid whe
82. liekam perdirbti skirt jrangq kreipkit s atitinkamq vietos tarnybq namy kio atliek i ve imo tamybq arba parduotuv kurioje pirkote produkiq Utylizacja zu ytego sprz tu przez u ytkownik w domowych w Unii Europejskiej Symbol ten umieszczony na produkcie lub opakowaniu oznacza e tego produktu nie nale y wyrzuca razem z innymi odpadami domowymi Uzytkownik jest odpowiedzialny za dostarczenia xuiytego spizalu do wyznaczonego punku gromadzenia zuzyiych urzqdee elekiiycenych elekvonicinych Gromadzenie Geaboo recyking tego lp odpad w przyczynia sie do ochrony zasob w naturalnych i jest bezpieczny dla zdrowia i rodowiska naturalnego Dalsze informacje na temat sposobu utylizacji zu ytych urz dze mo na uzyska u odpowiednich w adz lokalnych w przedsi biorstwie zajmuj cym si usuwaniem odpad w lub w miejscu zakupu produktu Descarte de equipamentos por usu rios em resid ncias da Uni o Europ ia Este simbolo no produto ou na emoolagem indica que o produto n amp o pode ser descartado junto com o lixo dom stico No entanto sua responsabilidade levar os equipamenlos a zerem descarkides a um porto de coieka designado para a fediclagem de equipamedios eletto clericus A colela sepurada e a recilogem dos equipamentos no mamenio do descarte ajudam na conserva o dos recursos naturais e garantem que os equipamentos ser o reciclados de forma a proteger a sa de das pessoas e o meio ambiente Para obler mais inform
83. lines Avoid using envelopes that have the following features e Clasps or windows o Thick irregular or curled edges Shiny or embossed coatings Wrinkles tears or other damage You can print a single envelope or multiple envelopes Align the envelope edges before inserting the envelopes in the paper tray Do not exceed the paper tray capacity 10 envelopes Prepare to print 1 Slide the paper guide all the way to the left 2 Place the envelopes in the right side of the tray The side to be printed on should face down The flap should be on the left side 3 Push the envelopes into the printer until they stop 4 Slide the paper guide firmly against the edge of the envelopes Print 1 Open the Printer Properties dialog box 2 Click the Features tab and then select the following print settings Paper Type Plain paper e Size An appropriate envelope size 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help 28 Print other documents Print postcards Guidelines Do not exceed the paper tray capacity 20 postcards Prepare to print 1 Slide the paper guide all the way to the left 2 Place the cards in the right side of the tray The side to be printed on should face down and the short edge should point toward the printer 3 Push the card
84. media seeeessssseseeeeenn eene 29 ailai kE o1 C EEES EEEE ee ette EEEE EE EE st re e e E EE EE 30 Print transparencies sss nnne nnne nnn nnns nene ense nne nene tnn rini nnns ns 31 Printbrochules 3 I n etit ete cepi Edi eoe Pc Eee Eo OP E UE ee E CECI R DER ecd bee Tae Ee Dr abeeadtedbones 32 Prirtigreetirig Cards uie eon ite ibus 33 Printbooklels mox cst UND ome D HR Lir pet er M eT Ped A De UE DIES 33 Print DOSIGTS iiem ee eU E E E MURUS HD eR E 35 Printrorni ott transfers xot prece coos eee de chee E EE TEE ned eee ces dates ci E aA 36 7 Printing tips Print avtest page eet ac ree t e HA e ede deme 38 Printing Shiortc ts uu eire Lene xcu iaai iaaa ev d e aa ERR ERR a eR oa 38 Use printing Shortcults avis e o tie e Ee Sas Ho e Rein Ped fes ese PE ed dera 39 Create printing ShO CU S r a cece ee eeeeeeeaeeeeeeeeeeeaaaeaeeceeeeeseeaaaaeaeceeeeeseeseneeaeees 39 Delete printing SHOrtcuts cceccecceececeneceeeeeeeeeeee eee eeeeeeaaeae cee caesaaaececeeseseaaaeeeeeeseeninaeeeeess 39 Set the page order EEEE E E ee tede tee i Le Sates tee e dean 40 Fast Economical printing ecrire cited reete ende eee ia dude Pea od Doce depend 40 Print multiple pages on a single sheet of paper ssssssssssseeeeeeeeenns 41 o ANO EEN EEE Ie E E E E eee dete ERU S E 41 9 Twocsided priritingis itr ie ster ree dote occi E E te c Ee de EE re sea ath 42 z
85. mpted choose your country region and then click Contact HP for information on calling for technical support Cause The print cartridge was damaged Printouts seem blurry or fuzzy Try the following solutions to resolve the issue Solutions are listed in order with the most likely solution first If the first solution does not solve the problem continue trying the remaining solutions until the issue is resolved e Solution 1 Check the print settings e Solution 2 Use a higher quality image e Solution 3 Print the image in a smaller size Solution 1 Check the print settings Solution Check the print settings Check the paper type setting to make sure it matches the type of paper loaded in the input tray e Check the quality setting Use a higher quality setting to increase the amount of ink used for printing E E fe c Fa oO v gt fo e z E e3 100 Troubleshooting For more information see e Select a paper type Change the print speed or quality e Maximum dpi Cause The paper type or print quality settings were incorrect If this did not solve the issue try the next solution Solution 2 Use a higher quality image Solution Use a higher resolution image If you are printing a photo or graphic and the resolution is too low it will be blurry or fuzzy when printed If a digital photo or rasterized graphic has been resized it can be blurry or fuzzy when printed
86. n 103 The text edges are jagged sssssssesssssssssessessseeseeee enne enne nen enne nnne ennt 105 Documentis misprinted eo ee nd eee Le eL ae Poe Ce dnd Ud se OR EN nee 105 If you continue to have problems ssssssssssssssseses eene nennen nenne nene nn rennes 107 A HP support Ink cartridge warranty information sssssssssssssssseses eene nennen nnne nent nnne 108 SUpport prOCG6SS coco estes n enun ete e ix co REED RE el evaaeteeb hater aa CEDE Rh eR eia 108 HP support by phione 3 1 Re RE ie Shetek bU ERA Ute ed Ede rcs 108 Phone support Period cccceceeceeceeeceeeceeeaeceeeeeeeceaeeeeeeeseesecaeeeeeeeeseenaesaeeesseseecaeeeeeeeess 109 Ii Te To e Ker rcp A E E E E E 109 After the phone support period sssssssseeeee emen nennen nennen 109 B Technical information Printer specifications uut teret o aeo MER cedet ere ba edet iex ar aea aa aerer a eR ERR eat 110 9 Notice to Windows 2000 users tette rettet tentent tnter nins 110 Environmental product stewardship program sss enne enne 110 Fs Paper Use tee t E t Dori ea er ere oec ote retomar aire ere da evi eret 111 Plastle5 1 roii it PE EU ER ER CR PETRI E EMI 111 Material safety data sheets ssssssssssssssssssssesseenee eene sten nn tenens 111 Recydling program atte eo Bie unas 111 HP inkjet supplies recycling program ssssssseseememe
87. n lower the cover A CAUTION Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front Reload paper in the paper tray Reconnect the printer power cord to the electrical outlet 10 Turn on the printer 11 Reprint the document Cause Paper had jammed in the product Printer does not feed paper Solution Try one or more of the following solutions Reduce the number of sheets in the paper tray Remove the paper from the paper tray and then reload it Use a different type of paper Do not mix paper types in the input tray jor Iz 5 lt vo 2 Q S o Paper problems 83 Chapter 11 Out of paper Try the following solutions Solution 1 Make sure the paper tray is not empty Solution 2 Check the rear door of the printer Solution 3 Check the paper Solution 4 Use the HP Paper Feed Cleaning Kit Solution 5 Clean the rollers Solution 6 Contact HP support for service Solution 1 Make sure the paper tray is not empty Solution If the paper tray is empty add more paper Cause The paper tray was empty Solution 2 Check the rear door of the printer Solution If you removed the rear door to clear a paper jam replace it Gently push the door forward until it snaps into place Cause The rear door was removed from the product If this did not solve the issue try the next solution Solution 3 Check t
88. n on transfer paper in the right side of the tray The side to be printed on should face down 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print NOTE If your software program includes an iron on transfer printing feature follow the instructions that are provided with the software program Otherwise follow the instructions below Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings Print Quality Normal or Best Paper Type Click More click Specialty Papers and then click Other specialty paper Size An appropriate paper size 3 Click the Advanced tab 4 Click Printer Features and then set Mirror Image to On 4 NOTE Some iron on transfer software programs do not require you to print a mirror image 5 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help n 8 o 3 9 e v LJ o e m E a Print iron on transfers 37 7 Printing tips Learn how to use printing shortcuts select a paper type change the print resolution set the page order print multiple pages on a single sheet preview a document and use two sided printing Click any of the following links Check your pr
89. n the input tray If this did not solve the issue try the next solution Solution 3 HP recommends using genuine HP print cartridges Solution Check to see if your print cartridges are genuine HP print cartridges HP recommends that you use genuine HP print cartridges Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results time after time Iz z O 7 e El co 94 Troubleshooting NOTE HP cannot guarantee the quality or reliability of non HP supplies Printer service or repairs required as a result of using a non HP supply will not be covered under warranty If you believe you purchased genuine HP print cartridges go to www hp com go anticounterfeit Cause Non HP ink was being used If this did not solve the issue try the next solution Solution 4 Check the print cartridges Solution Print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges Check the estimated ink levels in the print cartridges Bf NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the print cart
90. n the tri color print cartridge is low on ink The light flashes when the tri color print cartridge needs to be serviced 2 The right status light represents the black print cartridge which is installed in the right side of the print cartridge carriage The light is on and solid when the black print cartridge is low on ink Thelight flashes when the black print cartridge needs to be serviced For more information see Print Cartridge Status lights are on or flashing Paper tray For information about the paper tray select one of these topics Unfold the paper tray e Use the paper tray Fold the paper tray Unfold the paper tray To unfold the paper tray 1 Lower the paper tray In o a o ES 9 P 2 Get started 2 Pull out the tray extension Use the paper tray Print on different sizes of media by sliding the paper guide to the right or to the left The printer deposits printed pages on the top of the paper tray Get started Paper tray 13 Chapter 3 Fold the paper tray To fold the paper tray 1 Remove paper or other media from the paper tray 2 Ifthe tray extension stop is folded out fold it back in q o Lad o Ld D ps o 2 14 Get started Print cartridges Two print cartridges can be used with the printer Black print cartridge N Tri color print cartridge 4 NOTE Your printer might be packaged with only a tri color print cartri
91. neen enne 111 Energy Star noice su icc ocio cereis deste erre Lue dne ce eiae d tenons iaiia iit 111 Disposal of waste equipment by users in private households in the European UNION eect ee ite e a on eee ope pee ate d e e Vr Toe ere ee on 113 Regulatory notlc8s 1 i Ires Co Git eee Ee dente E CHER RL ok esed rue tee RRs ERR LE Pda och a eoa e Eoo Q2 113 FEG State me mt 114 Notice to users in Korea abet teile ied Pe Cp RU terse deena ts 114 VCCI Class B compliance statement for users in Japan sssssssss 115 Notice to users in Japan about the power cord ssssssssssseeeen 115 Toxic and hazardous substance table ssssseseee enne 115 HP Deskjet D730 Printer declaration of conformity ssssssssssseees 116 bI e 117 Welcome Welcome to the HP Deskjet D730 Printer Help For details on how to use your computer and the printer together see the following table and select an appropriate topic You can also use the table of contents pane on the left to locate information If you are using the product with a Windows 2000 computer some features may not be available For more information see Notice to Windows 2000 users oy NOTE For information about installing the software see the Start Here guide that came with the printer Section Special features Description L
92. ng 40 paper feed fails 103 out of 84 paper jam 82 Paper or other media ordering 58 paper tray folding paper tray 14 unfolding paper tray 12 117 paper type selecting 43 phone support period period for support 109 photo fix options 22 photo has unwanted border for small photo paper 90 photo paper storing and handling 23 photo printing borderless photos 18 photos on plain paper 21 photos with a border 19 saving money 23 photo printing problems verifying print settings 88 photos digital 22 do not print correctly 88 placing a call 109 poor fax printout quality 94 poor printout quality 91 postcard printing 29 poster printing 35 power light is flashing 66 presentation printing 47 print distorted printout 96 faded 99 quality troubleshoot 91 94 97 100 vertical streaks 101 Web pages 46 Print Cartridge Status lights 11 print cartridges aligning 54 cleaning automatically 54 cleaning manually 56 low on ink 61 maintaining 57 ordering information 54 previously used 60 print with one print cartridge 15 replacing 52 selection numbers 51 used with the printer 15 Print or ink cartridges ordering 58 print preview 42 print quality smeared ink 91 print resolution 44 118 print settings changing 49 default settings 48 print speed 44 printer does not feed paper 83 printer features 8 printer is not printing 69 printer is stalled 79 printer maintenance 51 printer name does not appear 65 printer
93. ng system do one of the following Windows Vista On the Windows taskbar click Start click Control Panel and then click Printers Windows XP On the Windows taskbar click Start click Control Panel and then click Printers and Faxes e Windows 2000 On the Windows taskbar click Start point to Settings and then click Printers 2 Double click the icon for your product to open the print queue 3 Onthe Printer menu make sure there are no check marks next to Pause Printing or Use Printer Offline If a check mark is present on either option click the menu option to remove it If the menu has the Use Printer Online option select that option to put a check mark next to it 4 If you made any changes try to print again Cause The product was paused or offline If this did not solve the issue try the next solution D c 5 lt vo 2 a ej Printer does not print 73 Chapter 11 Solution 7 Clear the print queue manually Solution Manually clear the print queue To clear the print queue manually 1 Depending upon your operating system do one of the following Windows Vista On the Windows taskbar click Start click Control Panel and then click Printers Windows XP On the Windows taskbar click Start click Control Panel and then click Printers and Faxes Windows 2000 On the Windows taskbar click Start point to Settings and then click Printers 2 Double click the icon for you
94. nk level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the print cartridges until print quality becomes unacceptable NOTE The printer can operate in ink backup mode For more information see Ink backup mode Z WARNING Keep both new and used print cartridges out of the reach of children D 5 5 D 5 fa o To install a print cartridge 1 Press the Power button to turn on the printer 2 Open the printer cover The print cartridge carriage moves to the right side of the printer Push down on the print cartridge Slide the print cartridge out of the carriage e o Press the Power button Open the printer cover Push down on the print cartridge AJOIN gt Slide the print cartridge out of the carriage 52 Maintenance 5 Remove the replacement print cartridge from its packaging and carefully remove the plastic tape Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer gt 1 Remove plastic tape A CAUTION Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections Do not remove the copper strips They are required electrical contacts o O
95. norama photo paper Appropriate listed panorama size if listed sizes are not appropriate you can specify a custom paper size Photo papers 10 x 15 cm with tab 4 x 6 in with tab letter A4 or appropriate listed size Transparency films Letter or A4 Custom size papers Custom paper size To select a specific paper type 1 Open the Printer Properties dialog box 2 Click the Features tab 3 Click More in the Paper Type drop down list and then select the paper type that you want to use 4 Click OK 5 Select any other print settings that you want and then click OK Cause There was a problem with the paper loaded in the paper tray or the print settings did not match If this did not solve the issue try the next solution Solution 4 Use the HP Paper Feed Cleaning Kit Solution Some Deskjet products require a special kit called the HP Paper Feed Cleaning Kit to clean the paper feed rollers and resolve this issue To see ifthis affects your product go to www hp com support Search for HP Paper Feed Cleaning Kit for more information about this kit and to check whether it is required for your product Cause The paper feed rollers were dirty and needed to be cleaned with the HP Paper Feed Cleaning Kit If this did not solve the issue try the next solution Solution 5 Clean the rollers Solution Clean the rollers Iz z O 7 e A co
96. nued Section Description HP inkjet supplies recycling program Find out how to recycle print cartridges 6 Welcome Special features Congratulations The HP Deskjet is equipped with several exciting features User friendly Easy to install and operate Borderless printing Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature For information see Print borderless photos Estimated ink levels Know the approximate ink level of each print cartridge with the Estimated Ink Levels option in the printer Toolbox For information see View estimated ink levels Ink backup mode Print with one print cartridge For information see Ink backup mode Special features 7 o P4 E E S E o 7 Q o 3 Get started The printer at a glance Buttons and lights Paper tray Print cartridges nk backup mode The printer at a glance Click the links below to learn about the printer features Buttons and lights Paper tray N Print cartridges n o a o ES D ps 2 8 Get started d 1 Connect the printer port Buttons and lights Use the printer buttons to turn the printer on and off cancel a print job and restart a job The printer lights give you visual cues about the status of the printer Power button and light Cance
97. olution 9 Verify whether the software application is causing the problem Solution Verify whether the software application is the problem To verify the software application 1 Close the software application and reopen it 2 Try to print again from the software application NOTE The printer might not support printing from a DOS application Determine if the software application is Windows based or DOS based by checking the system requirements of the application 3 Try printing from Notepad to see if the issue is the software application or the driver To print from Notepad a Onthe Windows taskbar click Start and then click Programs or All Programs b Click Accessories and then click Notepad c Type a few characters of text into Notepad d Click File and then click Print 4 lf printing is successful from Notepad but not the software application contact the manufacturer of that application for support Cause The software application was failing or could not interface with the print driver correctly If the printer still does not print 1 Select the topic below that best describes the problem e Paper jam e Out of paper Print cartridge carriage is stalled 2 Ifthe printer still does not print shut down and then restart your computer Document prints slowly If the printer prints slowly there could be several reasons For more information check the following topics Multiple software programs ar
98. ontrol Panel 2 Click Printers 3 Right click the HP Deskjet icon and then click Set as default printer Windows XP users 1 On the Windows taskbar click Start and then click Printers and Faxes 2 Right click the HP Deskjet icon and then click Set as Default Printer Windows 2000 users 1 On the Windows taskbar click Start point to Settings and then click Printers 2 Right click the HP Deskjet icon and then click Set as Default Printer Set default print settings The HP Deskjet uses default print settings for all documents unless you specify other settings To save time when printing set the default print settings to options that you use often That way you do not have to specify the options every time you use the printer 48 Printer software To change the default print settings 1 Double click the HP Digital Imaging Monitor icon on the right side of the Windows taskbar o c z O L2 L I 2 o eStart apt 1 HP Digital Imaging Monitor icon The HP Solution Center is displayed 2 In the HP Solution Center click Settings point to Print Settings and then click Printer Settings 3 Make changes to the print settings and then click OK Printer Properties dialog box The printer is controlled by software that is installed on your computer Use the printer software also known as the printer driver to change the print settings for a document To change the print set
99. ower off and then back on A CAUTION Check for any loose or broken parts in the printer If you find loose or broken parts go to www hp com support To turn off the printer 1 Turn off the printer by pressing and releasing the Power button If it will not turn off proceed to the next solution 2 After the printer turns off press the Power button to turn the printer back on f NOTE The printer may go through a warm up period of up to two minutes Lights may flash and the carriage may move Wait until this warm up period is complete before continuing to the next step 3 If the Power light is on and does not blink print a self test page For more information see Print a test page If this did not solve the issue try the next solution Solution 2 Clear any paper jams Solution Clear the printer of any jammed paper For more information see Paper Jam If this did not solve the issue try the next solution Troubleshooting Solution 3 Move the printer carriage Solution If the printer carriage is still stuck try moving it as described in the following procedure To move the printer carriage 1 5 6 7 Press the Power button to turn off the printer and then disconnect the power cord from the printer Open the printer cover and try to move the print carriage from side to side by hand 1 Print carriage in the access door If the print carriage does not move then yo
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101. p com support a Iz 5 lt vo 2 Q S o im Installation problems 63 Chapter 11 Installation program stops Cause If the installation program stops when it looks for new hardware one of the following issues is causing a communication problem The USB cable is old or defective Software such as an antivirus program is running Another device such as a scanner is connected to the computer Solution To resolve the problem 1 Make sure that no USB devices other than the printer the keyboard and the mouse are connected to the computer 2 Disconnect and reconnect the USB cable 3 Make sure that the printer is connected directly to a USB port on the computer instead of through a USB hub 4 Ifthe installation program still does not locate the printer replace the USB cable and then continue to the next step 5 Click Cancel and then restart the computer Turn the printer off and then disconnect the USB cable and power cord 7 Quit any antivirus programs or other software programs that are running on the computer 9 NOTE To quit an antivirus program follow the manufacturer s instructions 8 Reinstall the printer software a Insert the printer software CD into the drive b Follow the onscreen instructions When the installation program prompts you connect the USB cable and the power cord to the printer and then make sure that the printer is on 23 E N
102. petpikmipawe ce crpxere CEC ciorsemuia orc B rpona 8H dwpuara aa ex npave Ha omami p un c waroaua or koito cre 3akynunn nponykra nl turarea echipamentelor uzate de c tre utilizatorii casnici din Uniunea European Acest simbol de pe produs sau de pe ambalajul produsului indica faptul c acest produs nu trebuie aruncat al turi de celelalte de euri casnice In loc s procedafi astfel ave i responsabililaiea s vai debarasafi de echipamentul uzat pred ndu la un centru de colectare desemnat pentru reciclarea de eurilor elecrice si a echipamentelor electronice Celectarea i reciclarea separat a echipamentului uzat atunci c nd dori i s il aruncafi ajut la conservarea resurselor naturale si asigur reciclarea echipamentului intro manier care protejeaz s n tatea uman i mediul Pentru informa ii suplimentare despre locul in care se poate preda echipamentul uzat pentru reciclare lua i leg tura cu prim ria local cu Serviciul de salubritate sau cu vanzatorul de la care afi achizifionat produsul Environmental product stewardship program 113 c 2 E E p 8 E c o o Appendix B Regulatory notices Lr o D 3 fej 3 E z2 fe E 114 FCC statement Notice to users in Korea VCCI Class B compliance statement for users in Japan Notice to users in Japan about the power cord Toxic and hazardous substance table HP Deskjet D730 Printer declaration of
103. photo paper type 5 Inthe Print Quality drop down list click Normal or Best NOTE For maximum dpi quality go to the Advanced tab and then select Enabled from the Maximum dpi drop down list For more information see Maximum dpi Select any other print settings that you want and then click OK The printer software automatically optimizes the printed image 9 Store and handle photo paper Follow these instructions to maintain the quality of HP brand photo paper Print photos Storage e Keep unused photo paper in a sealed plastic bag Store the packaged photo paper on a flat surface in a cool place When you are ready to print remove only the paper that you plan to use immediately from the plastic bag When you have finished printing return any unused photo paper to the plastic bag Do not leave unused photo paper in the paper tray The paper might start to curl which can reduce the quality of your photos Handling Always hold photo paper by its edges Fingerprints on photo paper can reduce print quality Ifthe corners of the photo paper curl more than 10 mm 0 4 inch flatten the paper by putting it in the storage bag and then gently bending it in the opposite direction of the curl until the paper lies flat Photo paper should be flat before it is printed on Save money and ink when printing photos To save money and ink when printing photos use HP Everyday Photo Paper and set the print qual
104. pi Cause The paper type or print quality settings were set incorrectly a Iz 5 lt vo 2 Q S o Print quality is poor 103 Chapter 11 If this did not solve the issue try the next solution Solution 3 Clean the rollers Solution Clean the rollers Make sure you have the following materials available Alint free cloth or any soft material that will not come apart or leave fibers Distilled filtered or bottled water tap water might contain contaminants that can damage the print cartridges To clean the rollers 1 Turn off the product and remove the power cord 2 Remove the rear door to access the rollers e Dip the lint free cloth into the purified or distilled water and squeeze any excess water from it Clean the rubber rollers to remove any dust or dirt buildup Replace the rear door Gently push the door forward until it snaps into place Plug the power cord back in and turn on the product Try to print again NOs Cause The rollers were dirty and needed to be cleaned If this did not solve the issue try the next solution Solution 4 Contact HP support for service Solution If you have completed all of the steps provided in the previous solutions and are still having a problem contact HP support for service Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support
105. pr sence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous d barrasser de ce produit de la m me facon que vos d chets courants Au contraire vous tes responsable de l vacuation de vos quipements usag s et cet effet vous tes tenu de les remettre un point de collecte agr pour le recyclage des quipements lectriques et lectroniques usag s Le tri l vacuation et le recyclage s par s de vos quipements usag s permettent de pr server les ressources naturelles et de s assurer que ces quipements sont recycl s dans le respect de la sant humaine et de l environnement Pour plus d informations sur les lieux de collecte des quipements usag s veuillez contacter votre mairie votre service de traitement des d chets m nagers ou le magasin o vous avez achet le produit Entsorgung von Elektroger ten durch Benutzer in privaten Haushalten in der EU Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an dass das Produkt nicht zusammen mit dem Restm ll entsorgt werden darf Es obliegt daher Ihrer Verantwortung das Gert an siner entsprechenden Stelle fur die Entergung cder Wlederverwertung von Elekiroger ten aller Art abzugeben 2B ein Werkstoff Die separate Sammlung und des Recyceln Ihrer alten Elektroger te zum Zeitpunkt ihrer Entsorgung tragt zum Schutz der Umwelt bei und gew hrleistet dass sie auf eine Art und Weise recycelt werden die keine Gelshdung f r die Gesundheit de
106. prints on multiple sheets at once 87 printer properties 49 printer software downloading updates 50 printer specifications 110 printer Toolbox 57 printer troubleshooting 59 printing 4800 x 1200 optimized dpi 44 booklets 33 borderless photos 18 bound two sided printing 45 brochures 32 custom paper size 43 digital photos 22 documents 26 e mails 25 envelopes 28 Exif Print 22 fast economical 40 general everyday printing 42 grayscale 41 greeting cards 33 high quality 44 index cards and small media 29 iron on transfers 36 labels 30 letters 27 maximum dpi 44 multiple pages on single sheet 41 other documents 25 photos 18 photos on plain paper 21 photos with a border 19 postcards 29 posters 35 presentation printing 47 print preview 42 print quality 44 print resolution 44 print settings 49 print speed 44 resizing documents 45 selecting a paper type 43 setting the page order 40 software 48 tips 38 transparencies 31 two sided printing 42 with one print cartridge 15 Printing Shortcuts tab 38 printing tips 38 R Real Life Technologies 22 recycle ink cartridges 111 removing ink from skin and clothing 55 replacing print cartridges 52 resizing documents 45 S settings 49 smeared ink 91 Supplies ordering 58 T test page printing 38 text jagged 105 not filled in 94 smooth fonts 105 Toolbox 57 transparency printing 31 troubleshoot fax problems 94 print quality 91 troubleshooting all lights are
107. provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the print cartridges until print quality becomes unacceptable If you have installed a refilled or remanufactured print cartridge or a cartridge that has been used in another printer the ink level indicator may be inaccurate or unavailable For more information on replacing print cartridges see Replace print cartridges Cause Atleast one of the print cartridges is estimated to be low on ink and may need to be replaced soon Printing in ink backup mode Solution If you receive the ink backup mode message and two print cartridges are installed in the printer verify that the protective piece of plastic tape has been a Iz 5 lt vo 2 Q S o im Error messages 61 Iz z O 7 e vo Chapter 11 removed from each print cartridge When plastic tape covers the print cartridge contacts the printer cannot detect that the print cartridge is installed To remove plastic tape from a print cartridge A Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer and then carefully remove the plastic tape Remove plastic tape A CAUTION Do not touch the print cartridge ink nozzles or copper contacts Touching these parts w
108. pter 5 Print 4 NOTE If your software program includes a photo printing feature follow the instructions that are provided with the software program Otherwise follow these instructions 1 Open the photo in a software program that allows editing such as HP Photosmart Software 2 Open the Printer Properties dialog box Click the Printing Shortcuts tab 4 Inthe Printing Shortcuts list click Photo Printing Plain Paper and then select the following options Print Quality Normal Best or Fast Draft Paper Type An appropriate plain paper type Paper Size Letter or A4 Orientation Portrait or Landscape 5 If necessary change the HP Real Life Technologies photo fix setting 6 Select any other print settings that you want and then click OK 9 Use the What s This help to learn about the features that appear in the Printer Properties dialog box HP Real Life Technologies photo fix HP Real Life Technologies enhance the quality of your printed photos In most cases you do not need to change the Basic default print setting The Basic setting sharpens the images that you print and improves the quality and clarity of low resolution images such as those downloaded from the Internet You can change the setting to Full if the images that you print are under exposed or over exposed contain dark areas or red eye or have colors that appear washed out You can also select the Off setting if you prefer to
109. r product to open the print queue 3 Onthe Printer menu click Cancel all documents or Purge Print Document and then click Yes to confirm 4 lf there are still documents in the queue restart the computer and try printing again after the computer has restarted 5 Check the print queue again to make sure it is clear and then try to print again If the print queue is not clear or if itis clear but jobs are still failing to print proceed to the next solution Cause The print queue needed to be manually cleared If this did not solve the issue try the next solution Solution 8 Restart the print spooler Solution Restart the print spooler To stop and restart the print spooler 1 Depending upon your operating system do one of the following Windows XP and Windows Vista On the Windows taskbar click Start and then click Control Panel Windows 2000 On the Windows taskbar click Start point to Settings and then click Control Panel 2 Double click Administrative Tools and then double click Services 3 Scroll down the list and click Print Spooler and then click Stop to stop the service 4 Click Start to restart the service and then click OK 5 Restart the computer and try printing again after the computer has restarted Cause The print spooler needed to be restarted If this did not solve the issue try the next solution E Em fo c Fa oO a gt fo e z E Q 74 Troubleshooting S
110. rform other photo printing tasks Print an Exif Print formatted photo if you have Exif Print enabled software For more information see Exif Print Prevent photo paper from curling for great photos everytime For more information on storing photo paper see Store and handle photo paper e Save more by using HP Everyday Photo Paper For more information see Save money and ink when printing photos v E kel e no Print borderless photos Use borderless printing to print to the edges of certain paper types and to print on a range of paper sizes 4 NOTE If you are using the product with a Windows 2000 computer some features may not be available For more information see Notice to Windows 2000 users Guidelines Use an appropriate borderless paper size For a complete list of supported media sizes see the printer software Do not print borderless photos in ink backup mode Always have two print cartridges installed in the printer For more information see Ink backup mode Open the file in a software program such as HP Photosmart Software and resize the photo Ensure that the size corresponds to the paper size that you want to use For maximum fade resistance use HP Advanced Photo Paper e Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions Do not exceed the paper tray capacit
111. ridges until print quality becomes unacceptable If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information see View estimated ink levels Print a test page e Automatically clean print cartridges Cause The print cartridges needed to be cleaned or there was insufficient ink If this did not solve the issue try the next solution Solution 5 Replace the print cartridge Solution Replace the indicated print cartridge You can also remove the indicated print cartridge and print using ink backup mode Check to see if your print cartridge is still under warranty and end of warranty date has not been reached Ifthe end of warranty date has been reached purchase a new print cartridge Ifthe end of warranty date has not been reached contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Cause The print cartridge was damaged a Iz 5 E vo 2 Q S o im Print quality is poor 95 Iz z O 7 e EJ co Chapter 11 The printout has a horizontal band of distortion near the bottom of
112. rinting Shortcuts tab for the following print tasks General Everyday printing Photo Printing Plain Paper Photo Printing Borderless Photo Printing with white borders Two sided printing Presentation printing Fast Economical printing Booklet Printing Create printing shortcuts In addition to the printing shortcuts that are available in the Printing Shortcuts list you can create your own printing shortcuts If you frequently print on transparency film for example you can create a printing shortcut by selecting the Presentation Printing shortcut changing the paper type to HP Premium Inkjet Transparency Film and then saving the modified shortcut under a new name for example Transparency Presentations After creating the printing shortcut simply select it when printing on transparency film rather than changing the print settings each time To create a printing shortcut 1 2 3 Delete printing shortcuts You might want to delete printing shortcuts that you no longer use os E NOTE Only the shortcuts that you have created can be deleted The original HP Open the Printer Properties dialog box Click the Printing Shortcuts tab In the Printing Shortcuts list click a printing shortcut The print settings for the selected printing shortcut are displayed Change the print settings to those you want in the new printing shortcut In the Type new shortcut name here box type a name for the new printing
113. rlo en un punto de recogida designado de reciclado de aparatos electr nicos y el ctricos El reciclaje y la recogida por separado de estos residuos en el momenjo de la eliminaci n ayudar a preservar recursos nafurcles y a garantizar que el eecidaje proteja la lud y el medio ambiente S desea informaci n adicional sobre los lugares donde puede dejar estos residuos para su reciclado p ngase en contacto con las autoridades locales de su ciudad con el servicio de gesti n de residuos dom sticos o con la tienda donde adquin el producto Likvidace vyslou il ho za zen u ivateli v dom cnosti v zem ch EU Tato zna ka na produktu nebo na jeho obalu ozna uje e tento produki nesm b t likvidov n prast m vyhozenin do b n ho domovn ho odpadu Odpov d te za to e vyslou il za zen bude p ed no k likvidaci do stanoven ch sb rn ch mist ur en ch k recyklaci vyslou il ch elektrick ch a elektronick ch za zen Likvidace vyslou il ho za zen samostatnjm sb rem a recyklaci napom h zachov n p rodn ch zdroj a zajitfuje Ze recyklace prob hne zp sobem chr n c m lidsk zdrav a ivotn prost ed Dal informace o tom kam m ete yylou il zatizeni p edat k recyklaci m ete z skat od ad m stn samospr vy od spolecnosi prov d j c svoz a likvidaci domovn ho odpadu nebo v obchod kde st produkt zakoupili Bortskaffelse af affaldsudstyr for brugere i private husholdninger
114. rom the HP Web site at www hp com go msds c 2 E pm Ke T c 5 7 Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and ink cartridges free of charge For more information go to the following Web site www hp com hpinfo globalcitizenship environment recycle Energy Star notice This product is designed to reduce power consumption and save natural resources without compromising product performance It has been designed to reduce total energy consumption both during operation and when the device is not active This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy efficient office products ENERGY STAR Environmental product stewardship program 111 Appendix B ENERGY STAR is a U S registered se
115. rvice mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency For more information on ENERGY STAR guidelines go to the following Web site www energystar gov 4 Lr o D 3 fej 3 E fe E 112 Technical information Disposal of waste equipment by users in private households in the European Union Dansk Nederlands k lietuvi kai Latvi Portugu s Polski Svenska Sloveniina Sloven ina Banropcir Romana Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it aver to a designated collection point for ihe recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment af the fime of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you con drop off your waste equipment for recycling please contaci your local ciy ofce your household waste disposal service or the shop where you purchased the produci Evacuation des quipements usag s par les utilisateurs dans les foyers priv s au sein de l Union europ enne la
116. s Uninstall the printer software a Insert the printer software CD into the drive and then follow the onscreen instructions f NOTE Ifthe installation program does not start automatically click your CD drive letter in Windows Explorer then double click the setup exe file For example double click D setup exe b When prompted click Remove All Reinstall the printer software a Insert the printer software CD into the drive b Follow the onscreen instructions to finish the installation Restart the antivirus program Installation problems a Iz 5 lt vo 2 Q S o Chapter 11 Printer lights are on or flashing The printer lights indicate the printer status Power light 2 Resume light Print Cartridge Status lights To resolve the problem that is causing the lights to flash click the appropriate link 4 NOTE There may be more than one reason why the printer lights are flashing so you may see several solutions Power light is flashing e Resume light is flashing Both Power and Resume lights are flashing Print Cartridge Status lights are on or flashing Iz z O 7 e co 66 Troubleshooting Power light is flashing 1 Power light If the Power light is flashing the printer is preparing to print The light stops flashing when the printer has received all data Resume l
117. s part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice to users in Korea AH amp AL eru Ba 7171 ol 7172 8e amp ez vau Se 538 HE 7724 FAANSUME SEE X 93o1A1 ASS T 2 amp rlcl Technical information VCCI Class B compliance statement for users in Japan CORB PRUBRESSRESAEMAMBS VCCI 0RU ECERO 774A BRR MNRE CT CORE RERRCHATSOCCeZANELTUNRTA Z NREYPVAPCTLEV AY RABI CHAE NSCRSBSeeRCT CEPHWETF FLY USER BIC HED TIEL URW RUZLTREW Notice to users in Japan about the power cord Amc Akn ERI REBUT U Me du RE HORM CE FH HIE RU AL Toxic and hazardous substance table c e gt B ESEUE E BETH EHER ms AURUEIES GE 5 T L BEBEWENAX Lu t ii H D AME sme ZAREE Beata a 0 0 0 0 0 0 8 BR 0 0 0 0 0 0 Z HMEN iE X 0 0 0 0 0 PRETA X 0 o o 0 0 9 FENM X 0 0 0 0 0 igi SFT ED AL SS E 0 0 0 0 0 0
118. s Menschen und der Umwelt darsell Watters Informationen dar ber wo Sie alte Elekiroger te zum Recyceln abgeben k nnen erhalten Sie bel den rllichen Beh rden Werlstoffhafen oder dort wo Sie das Ger t erworben haben Smaltimento di apparecchiature da rottamare da parte di privati nell Unione Europea Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici Gli utenti devono provvedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche La raccolta e il riciclaggio separati delle apparecchiature da rottamare in fase di smaltimento favoriscono la conservazione delle risorse naturali e garantiscono che tali apparecchiature vengano roltamale nel rispetto dell ambiente e della tutela della salute Per ulteriori informazioni sui punti di raccolta delle apparecchiature da roftamare contattare il proprio comune di residenza il servizio di smaltimento dei rifiuti locale o il negozio presso il quale stato acquistato il prodotto Eliminaci n de residuos de aparatos el ctricos y electr nicos por parte de usuarios dom sticos en la Uni n Europea Este simbolo en el producto o en ef embalaje indica que Yo se puede desechar el producto junto con los residuos dam sticos Por el conrario si debe eliminar este ipo de residuo es responsabilidad del usuario entrega
119. s into the printer until they stop 4 Slide the paper guide firmly against the edge of the cards Print 1 Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings Paper Type Click More click Specialty Papers and then select an appropriate card type Print Quality Normal or Best Size An appropriate card size 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help oy NOTE For information on resolving an out of paper message see Out of paper Print index cards and other small media 8 o E 5 9 e v LJ 7 e m E a Guidelines Do not exceed the paper tray capacity 30 cards Prepare to print 1 Slide the paper guide all the way to the left 2 Place the cards in the right side of the tray The side to be printed on should face down and the short edge should point toward the printer Print index cards and other small media 29 Chapter 6 3 Push the cards into the printer until they stop 4 Slide the paper guide firmly against the edge of the cards Print 1 Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings Paper Type Plain paper Size An appropriate card size 3 Select any o
120. screen Help is not installed but it is available as a Web download at www hp com support Environmental product stewardship program Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been 110 Technical information designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment Web site at www hp com hpinfo globalcitizenship environment index html This section contains the following topics Paper use e Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Energy Star notice Disposal of waste equipment by users in private households in the European Union Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life Material safety data sheets Material safety data sheets MSDS can be obtained f
121. t any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help Print letters Guidelines For information about printing an envelope for your letter see envelopes Do not exceed the paper tray capacity 80 sheets of paper Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down NOTE If you are using letterhead paper the letterhead should face down and point toward the printer 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper 8 o E 5 9 e v LJ o e m E a Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab Print letters 27 v az 5 gt 2 gt 7 g a o 3 D 3 gt a Chapter 6 3 Inthe Printing Shortcuts list click Presentation Printing and then specify the following print settings Paper Type Plain paper Paper Size An appropriate paper size 4 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help Print envelopes Guide
122. t to recover Solution Allow half an hour for the print cartridge to recover Cause A print cartridge was jarred or handled roughly during installation If this did not solve the issue try the next solution Solution 4 Clean the print cartridge nozzles Solution Check the print cartridges If it looks as though there are fibers or dust around the ink nozzles clean the ink nozzle area of the print cartridge For more information see Manually clean print cartridges jor Iz 5 lt vo 2 Q S o Print quality is poor 97 Chapter 11 Cause The print cartridge nozzles needed to be cleaned If this did not solve the issue try the next solution Solution 5 Check the print catridges Solution Print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges Check the estimated ink levels in the print cartridges NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the print cartridges until print quality becomes unacceptable If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to de
123. te reri ce e esser otesema te 15 Inksback p mode 5 etes REA ie IR Ete noie ond ea oor oreet Eod 15 Ink backup mode OUtPUL cece cececce cee ceeeceeceaeeeeeeeseceeaaeceeeeeseeeaeeeeeeeeeneaeeeeeeeseeeeneaeees 16 Exit ink backup mode ee i Deer rei D Ee a a gestae SOR CODE D Rod MR Ee DA A 16 4 Connect the printer USB aiden Weld oi ee ER a a ee et 17 5 Print photos Print borderless phiotos unu eU neue eie deest 18 Print photos with a DOrel cccceeceeeceeeeeee cece eeeeaaeeeeeeeesaaeceeeesecaeaeeeeeeesesaeeeeeeseecesaeeeeeeeeeees 19 Print photos on plain paper 2 4 iiri cite cente edere etnies eieiei ekiri eierne 21 HP Real Life Technologies photo fix enne nenne 22 Exif Prin nc Sad ee bet eee bee ur ie te Ee A ne 22 Store and handle photo paper ssssssssssssssssssesesenere nennen eren nnne nnne nnne 23 Save money and ink when printing photos sssssssssssssseseeneneeerenen enne nnn 23 6 Print other documents Printe mallz 3 crm decr rete decet ee n te ent ti aC CX Peru d eder re bnt A 25 Print documents ineo tet eere p teda roc t af c Pad ct e rU EL e Noa re ODER NT NL dn 26 Printlett s none ecrire revocet veta eee ges cvv ve EU aa vere a revue ETE DV Eu N 27 Print envelopes i itti eee ont ch selects n a aa a E e E aao ea a ee E ae aE EE 28 Print postcards iio a secon les tee deer a a ceo r Dee aaa des a aa aaas 29 Print index cards and other small
124. ted inside the product where the back of the paper rests during printing If this did not solve the issue try the next solution Solution 2 Wait while the ink dries Solution Wait at least thirty minutes for the ink inside the product to dry then try the print job again Cause The excess ink in the product needed to dry out Paper is not picked up from the input tray Try the following solutions to resolve the issue Solutions are listed in order with the most likely solution first If the first solution does not solve the problem continue trying the remaining solutions until the issue is resolved Solution 1 Make sure the paper is loaded correctly Solution 2 Check the print settings Solution 3 Clean the rollers Solution 4 Contact HP support for service Solution 1 Make sure the paper is loaded correctly Solution Make sure the paper is loaded correctly For more information see Print documents Print photos Cause The paper was not loaded correctly If this did not solve the issue try the next solution Solution 2 Check the print settings Solution Check the print settings e Check the paper type setting to make sure it matches the type of paper loaded in the input tray e Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see e Select a paper type Change the print speed or quality e Maximum d
125. ter For more information about loading envelopes see Print envelopes 2 Confirm that the paper guide fits firmly against the edge of the envelope 3 Reprint the envelope Document does not reflect the new print settings Solution The printer settings might differ from the software program print settings Select the appropriate print settings within the software program E Em fe c Fa oO a 7 fo e z E 106 Troubleshooting If you continue to have problems If you continue to have problems after investigating the troubleshooting topics shut down your computer and then restart it If you still have questions after restarting your computer visit HP Technical Support at www hp com support For information about the support process see HP support a Iz 5 lt vo 2 Q S o im If you continue to have problems 107 A HP support Ink cartridge warranty information Support process HP support by phone Ink cartridge warranty information The HP cartridge s warranty is applicable when the product is used in its designated HP printing device This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached The end of warranty date in YYYY MM DD format may be found on the
126. ter Properties dialog box and verify the following options Tab Setting Size An appropriate paper size Paper Type An appropriate photo paper Features Print Quality Best or Maximum dpi NOTE For more information on enabling the maximum dpi mode see Maximum dpi 88 Troubleshooting Problems with borderless documents If you are having problems with printing borderless documents and photos observe the guidelines and check the solutions in the following topics Borderless printing guidelines Image is printed at an angle Fading occurs on the edges of a photo Photo has an unwanted border Borderless printing guidelines When printing borderless photos or brochures follow these guidelines Verify that the paper size that is specified in the Paper Size drop down list on the Printing Shortcuts tab matches the size of the paper that is loaded in the paper tray Select the appropriate paper type in the Paper Type drop down list on the Printing Shortcuts tab If printing in grayscale select High Quality under Print in Grayscale on the Color tab Do not print borderless documents in ink backup mode Always have two print cartridges installed in the printer when printing borderless documents For more information see Ink backup mode Image is printed at an angle Verify that no problem exists with the source image For example if you are printing a scanned image verify that the image was not crooked when it
127. ter to clear the print queue To clear the print queue 1 Restart your computer 2 After the computer has restarted check the print queue a Depending upon your operating system do one of the following Windows Vista On the Windows taskbar click Start click Control Panel and then click Printers Windows XP On the Windows taskbar click Start click Control Panel and then click Printers and Faxes Windows 2000 On the Windows taskbar click Start point to Settings and then click Printers b Double click the icon for your product to open the print queue If there are no print jobs pending the issue might have been resolved 3 Try to print again Cause The computer needed to be restarted to clear the print queue If this did not solve the issue try the next solution Solution 4 Check the printer cable connection Solution Disconnect the USB cable from the computer and product and then reconnect it To disconnect and reconnect the USB cable 1 Disconnect the USB cable from the product 2 Disconnect the USB cable from the computer 3 Leave the USB cable disconnect for 5 6 seconds 4 Reconnect the USB cable to the product and the computer 2 ce adr MEIS a Iz 5 lt vo 2 Q S o im Printer does not print 71 Chapter 11 After reconnecting the USB cable the product should start printing the jobs in queue
128. termine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information see View estimated ink levels e Print a test page Automatically clean print cartridges Cause The print cartridges needed to be cleaned or there was insufficient ink If this did not solve the issue try the next solution Solution 6 Replace the print cartridge Solution Replace the indicated print cartridge You can also remove the indicated print cartridge and print using ink backup mode Check to see if your print cartridge is still under warranty and end of warranty date has not been reached Ifthe end of warranty date has been reached purchase a new print cartridge Ifthe end of warranty date has not been reached contact HP support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Cause The print cartridge was damaged Iz z O 7 e A El vo 98 Troubleshooting Printouts are faded or have dull colors Try the following solutions to resolve the issue Solutions are listed in order with the most likely solution first If the first solution does not solve the problem continue trying the remaining solutions until the issue is resolved e Solution 1 Check
129. that convey the appropriate action Mobility For users with mobility impairments the printer software functions can be executed through keyboard commands The software also supports Windows accessibility options such as StickyKeys ToggleKeys FilterKeys and MouseKeys The printer doors buttons paper trays and paper guides can be operated by users with limited strength and reach Support For more details about the accessibility of this product and HP s commitment to product accessibility visit HP s Web site at www hp com accessibility Contents 1 Welcome tienaan A ee A ed eee eee 5 2 Specialfeatures o RR a diet ES HR bi ee 7 3 Get started The printer ata glance ied a een ea a ean 8 Buttons and lights EA E e Eu A A T 9 amp Power b tton arid light oio eret mee aE T ger OEC ODE Ce uude ce E XY ERIS OR Y dane ER 10 Cancel bUtton re rre eee ER re mtem E STATT 10 Resume button and light 2 1 ER Mon receta URB and tele nasties ea need 11 Print Cartridge Status lights edicere ere petere teer Ee reete 11 Paperittay aenn enaa e a ten e onto techo saad aia St iesu sdee aaa eaa a bt exte a au Ec Le reato ecd 12 Unfold the paper tray 2 cicer iden deceret decere hdd erbe enne deed 12 Use the paper tray ice E eoe oce NE dte deas cir ee detains 13 Fold the paper tray oer ggg cete pesce EO GU E ue Fee es 14 Print cartridges mites ot cesse hot Sete rette teh a tle ac
130. the print settings Solution 2 Check the paper type e Solution 3 Check the print catridges e Solution 4 Replace the print cartridge Solution 1 Check the print settings Solution Check the print settings Check the paper type setting to make sure it matches the type of paper loaded in the input tray e Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see e Selecta paper type Change the print speed or quality e Maximum dpi Cause The paper type or print quality settings were incorrect If this did not solve the issue try the next solution Solution 2 Check the paper type Solution HP recommends that you use HP Advanced Papers or any other paper type that is appropriate for the product Always make sure the paper you are printing on is flat For best results when printing images use HP Advanced Photo Paper For more information see Store and handle photo paper Cause The wrong kind of paper was loaded in the input tray If this did not solve the issue try the next solution Solution 3 Check the print catridges Solution Print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges Check the estimated ink levels in the print car
131. ther print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help 4 NOTE For information on resolving an out of paper message see Out of paper Print labels Guidelines e Use only paper plastic or clear labels that are designed specifically for inkjet printers e Use only full sheets of labels Avoid using labels that are sticky wrinkled or pulling away from the protective backing Donotexceed the paper tray capacity 20 sheets of labels use only Letter or A4 size sheets Prepare to print 1 Slide the paper guide all the way to the left Fan the edges of the label sheets to separate them and then align the edges Place the label sheets in the right side of the tray The label side should face down Push the sheets into the printer until they stop Slide the paper guide firmly against the edge of the sheets v az 5 gt 2 gt 7 g a o 3 D 3 gt a om om oro 30 Print other documents Print NOTE If your software program includes a label printing feature follow the instructions that are provided with the software program Otherwise follow the instructions below 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click General Everyday Printing and then specif
132. tically clean print cartridges Print a test page View estimated ink levels To open the printer Toolbox 1 Open the Printer Properties dialog box 2 Click the Features tab and then click the Printer services button The Toolbox is displayed Printer Toolbox 57 10 Shop for ink supplies To find the print cartridge reorder number see the printed documentation that came with the HP Deskjet You can also use the software that came with the HP Deskjet to find out the reorder number for the print cartridge You can order print cartridges online from the HP Web site Additionally you can contact a local HP reseller to find out the correct print cartridge reorder number for your device and purchase print cartridges To order HP papers and other supplies go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page NOTE At this time some portions of the HP Web site are available in English only NOTE Ordering print cartridges online is not supported in all countries regions If it is not supported in your country region contact a local HP reseller for information about purchasing print cartridges To order print cartridges from your desktop A Connectto HP SureSupply You will see a list of original HP printing supplies that are compatible with your device as well as options to conveniently purc
133. tings open the Printer Properties dialog box NOTE The Printer Properties dialog box is also referred to as the Printing Preferences dialog box X TIP Usethe What s This help to learn aboutthe features that you see on the Printer Properties dialog box For more information see What s This help To open the Printer Properties dialog box 1 Open the file that you want to print 2 Click File click Print and then click Properties or Preferences The Printer Properties dialog box is displayed Ef NOTE The path to the Printer Properties dialog box can vary depending on the software program you are using Printer Properties dialog box 49 Chapter 8 v 5 9 9 o e S 2 o What s This help Use What s This help to learn more about the available printing options To use What s This help 1 Move the cursor over the feature that you want to learn more about 2 Click the right mouse button The What s This box is displayed 3 Move the cursor over the What s This box and then click the left mouse button An explanation of the feature is displayed Download printer software updates Download the latest printer software update every few months to ensure you have the latest features and improvements 4 NOTE Installing the printer software update you download from the HP Web site does not update the HP Photosmart Software you might have installed on the computer For information about
134. tridges Print quality is poor 99 a Iz 5 lt vo 2 Q S o Chapter 11 B NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the print cartridges until print quality becomes unacceptable If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information see View estimated ink levels e Print a test page Automatically clean print cartridges Cause The print cartridges needed to be cleaned or there was insufficient ink If this did not solve the issue try the next solution Solution 4 Replace the print cartridge Solution Replace the indicated print cartridge You can also remove the indicated print cartridge and print using ink backup mode Check to see if your print cartridge is still under warranty and end of warranty date has not been reached Ifthe end of warranty date has been reached purchase a new print cartridge If the end of warranty date has not been reached contact HP support Go to www hp com support If pro
135. ur printer needs to be serviced If the print carriage does move then proceed to the next step Verify that the print cartridges are locked into the printer carriage and have not come loose Also verify that there are no obstructions under or around the printer carriage to prevent it from moving Verify that the printer carriage can move freely across the width of the printer by gently pushing the carriage to the left and then to the right Clear any obstructions Close the printer cover and reconnect the power cord Press the Power button to turn on the printer Try the print job again to see if this procedure resolved the issue If this did not solve the issue try the next solution a Iz 5 lt vo 2 Q S o im Print cartridge problems 81 Iz z O 7 e A co Chapter 11 Paper Solution 4 Verify the power source Solution Verify that the printer is properly connected to a suitable power source To verify the power source 1 Verify that the computer and the printer have the correct power plugs depending on your country region 2 Remove the printer cable from any power strips or surge suppressors and then plug it directly into a power outlet 3 Try the print job again to see if this procedure resolved the issue Bf NOTE If the printer prints when plugged directly into a power outlet the power strip or surge suppressor may not be allowing sufficient volt
136. was scanned If the problem is not caused by the source image follow these steps 1 2 3 4 Remove all paper from the paper tray Load the photo paper correctly in the paper tray Verify that the paper guide fits firmly against the edge of the paper Follow loading instructions for the paper type a Iz 5 lt vo 2 Q S o Problems with borderless documents 89 Chapter 11 Fading occurs on the edges of a photo Verify that the photo paper is not curled If the photo paper is curled place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat If the problem persists then use photo paper that is not curled For instructions about preventing photo paper from curling see Store and handle photo paper Photo has an unwanted border If the printout has an unwanted border try the following solutions Align the print cartridges Open the Printer Properties dialog box click the Features tab and verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that is loaded in the printer Verify that no problem exists with the source image For example if you are printing a scanned image verify that the image was not crooked when it was scanned e Verify that the software application you are using supports borderless printing E E fe c Fa o a 7 fe e z
137. y 30 sheets of photo paper Prepare to print 1 Slide the paper guide all the way to the left 2 Verify that the photo paper is flat 18 Print photos 3 Place the photo paper in the right side of the tray The side to be printed on should face down and the short edge should point towards the printer 4 Push the paper into the printer until it stops 5 Slide the paper guide firmly against the edge of the paper Print NOTE If your software program includes a photo printing feature follow the instructions that are provided with the software program Otherwise follow these instructions 1 Open the photo in a software program that allows editing such as HP Photosmart Software 2 Open the Printer Properties dialog box Click the Printing Shortcuts tab 4 Inthe Printing Shortcuts list click Photo Printing Borderless and then select the following options Print Quality Normal or Best e Print photos om NOTE For maximum dpi quality go to the Advanced tab and then select Enabled from the Maximum dpi drop down list For more information see Maximum dpi Paper Type An appropriate photo paper type Paper Size An appropriate borderless photo paper size Orientation Portrait or Landscape 5 If necessary change the HP Real Life Technologies settings For more information see HP Real Life Technologies photo fix 6 Select any other print settings that you want and th
138. y the following print settings Paper Type Plain paper Paper Size An appropriate paper size 4 Click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more information see What s This help Print transparencies Guidelines e For great results use HP Premium Inkjet Transparency Film Do not exceed the paper tray capacity 30 transparencies Prepare to print 1 Slide the paper guide all the way to the left 2 Place the transparencies in the right side of the tray The side to be printed should face down and the adhesive strip should face up and toward the printer 3 Carefully push the transparencies into the printer until they stop so that the adhesive strips do not catch on one another 4 Slide the paper guide firmly against the edge of the transparencies 8 o E 5 9 e v LJ o e m E a Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click Presentation Printing and then specify the following print settings Paper Type Click More and then select an appropriate transparency film Paper Size An appropriate paper size 4 Select any other print settings that you want and then click OK Print transparencies 31 Chapter 6 Use the What s This help to learn about the features that appear in the Printer Properties dialog box For more
139. you want and then click OK Resize a document Use the printer software to print a document that is formatted for one paper size on another paper size Doing this can be useful if you do not have the correct paper size available For example if you have created a document that is formatted for letter size paper but you do not have any letter size paper available you can print the document on another paper size that is available To resize a document for a different paper size 1 Open the Printer Properties dialog box 2 Click the Features tab 3 Click Scale to paper size and then select the target paper size in the drop down list The target paper size is the size of the paper on which you are printing not the size for which the document was formatted 4 Select any other print settings that you want and then click OK Bound two sided documents If you want to bind printed pages into a book you can adjust the print settings to accommodate the binding Bound two sided documents can have a book binding binding on the side or a tablet binding binding at the top Book binding is the most common type of binding To print a two sided document with a book binding A Follow the instructions for basic two sided printing Q 5 D c Z c c a Bound two sided documents 45 Chapter 7 To print a two sided document with a tablet binding 1 Open the Printer Properties dialog box 2 Click the Features tab 3

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