HP Deskjet 1220C User's Manual
Contents
1. Acknowledgements HP ColorSmart Il HP PhotoREt IIl and HP ZoomSmart Scaling Technology are trademarks of Hewlett Packard Company Microsoft is a U S registered trademark of Microsoft Corporation Windows is a trademark of Microsoft Corporation Notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company 1 2000 contents contents contents i welcome 1 Using this Guide 1 For More Information 1 System Requirements 2 getting started 3 Understanding the Printer Parts and Functions 3 Setting Up 4 Installing from the Starter CD Recommended 8 Installation for Windows 95 Windows 98 and Windows NT 4 0 8 Installation for Windows 3 1 8 Print a Test Page 9 other connections 9 Connections Using the USB Port Windows 98 9 Using Your Printer on a Network 10 Connecting to an External Print Server 11 win D 12 Printing Features 12 Save Your Settings 12 Enlarging or Reducing a Document 12 H2. mil Use the HP ZoomSmart feature to enlarge or reduce documents Handout ii E TE This is useful when printing presentation slides on regular paper Note If your software application has a handout feature and you select it in the application DO NOT select Handout in the Features Tab Tiling Tiling lets you enlarge and print a page in sections and on different sheets of paper You can then tile the sheets of paper to form a large poster Note For multiple page documents only the first page of the document is tiled Additional pages in the document must be tiled one at a time The available tile sizes in the dropdown list depend on the paper size selected Booklet By il 2 E iL Rd TE HE Booklet lets you print and collate a multiple page document by printing two pages on each side of the paper For example an 8 page document is printed with pages 1 and 8 on the same side of the paper and pages 2 and 7 on the other side of the paper Folding the printout in half creates a booklet Note If your software application has a booklet printing feature and you select it in the application DO NOT select Booklet in the Features Tab If your software application has a collating option DO NOT select it while using the Booklet feature Manual Duplex Two Sided Printing You can print on both sides of the page using the easy to follow on screen instructions Note Do not print on both
3. 800 472 6684 Mexico City 258 9922 Norway 2211 6299 Poland 022 37 5065 48 22 37 5065 Italy O2 264 10350 Malaysia 03 295 2566 New Zealand 09 356 6640 Thailand O2 661 4011 Turkey 90 1 224 59 25 Vietnam 8 823 4530 Venezuela 800 47 888 Caracas 207 8488 Russia 7095 923 50 01 Spain 902 321 123 Switzerland 0848 80 11 11 IONS ficat speci Printer Specifications Print Speed Black text Black Fast Mode Normal Mode Best Mode Print Speed Color graphics Fast Mode Normal Mode Best Mode Full page color Fast Mode Normal Mode Best Mode Color photo Normal Best Mixed text with color Letter 1l ppm 6 8 ppm 4 5 ppm Letter 9 5 ppm 5 ppm 2 8 ppm Letter 2 9 ppm 0 6 ppm 0 3 ppm 4 x6 0 8 ppm 0 5 ppm Print Method Drop on demand thermal InkJet printing Tabloid 7 ppm 4 ppm 3 ppm Tabloid 6 4 ppm 3 3 ppm 1 5 ppm Tabloid 2 ppm 0 4 ppm 0 2 ppm 8 x 10 0 5 ppm 0 2 ppm Approximate figures Exact speed depends on the system configuration software program and document complexity 29 Black Resolution Draft 300 x 600 dpi Normal 600 x 600 dpi Best 600 x 600 dpi Color Resolution Draft 300 x 600 dpi Normal PhotoREt III Best PhotoREt III A High Resolution Mode of 2400 x 1200 dpi is also available by unchecking PhotoREt when photo paper type is selected Printer HP PCL Level 3 enhanced Command Language Software Microsoft Windows 3 1x 95 98 NT 4 0 Maci
4. HP Premium Photo Paper HP Premium Plus Photo Paper HP Professional Brochure and Flyer Paper HP Premium Transparency Film HP Banner Paper HP Iron on T shirt Transfers HP Greeting Card Paper HP Felt Textured Greeting Cards lvory Half fold HP Glossy Greeting Card Paper HP Restickables Regulatory Notice Power Cord Statement LEDs Classification Energy Consumption Safety Information FCC Regulations Hewlett Packard Limited Warranty Statement Extent of limited warranty Limitations of Warranty Limitations of Liability Local Law appendix Language Abbreviations index 34 35 35 35 35 35 35 36 36 36 37 38 38 39 39 40 welcome welcome Your HP DeskJet 1220C series printer can print vibrant colors on paper up to 13 x 50 It connects directly to IBM and IBM compatible computers through a parallel port or a Universal Serial Bus USB port It connects to Macintosh computers through a USB port The printer can also be shared on a network Using this Guide This guide includes the following sections Getting Started Shows how to set up your printer Other Connections Explains how to connect using a USB cable how to connect to a network and how to connect to an external print server Win Describes the printing and imaging features for computers running Windows Mac Describes the printing and imaging features for Macintosh computers and how to connect to Macintosh computers Printing
5. a straight paper path 14 Removable panel knob Turns counterclockwise for removing the rear panel or clockwise to lock it 15 Removable panel Alternate access to jammed paper 16 Power input Connector for the power cable Setting Up 4 AN mm 13 a ID mm ul n 6 152 mm 19 482 mm lt LO C N UO a L N lt LO C N a 7 Installing from the Starter CD Recommended Note For USB connections skip to page 9 Note The Starter CD includes a utility that can copy the software to 3 5 high density diskettes or to a server Installation for Windows 95 Windows 98 and Windows NT 4 0 Note for Windows 95 and Windows 98 users If you see the message New Hardware Found at any time while installing the printer software select Do not install a driver Windows will not prompt you again and click OK If you see the Update Device Driver Wizard dialog box click Next until you have a Finish option and then click Finish Note for Windows NT 4 0 users You must have administrator privileges to install a printer in Windows NT 4 0 1 Start Microsoft Windows and make sure no other Windows applications are running 2 Insert the Starter CD into your CD ROM drive The installation program runs automatically If the installation program does not run automatically click Start select Run and at the command line box type the letter of your computer s CD RO
6. sides of pages that are covered densely with ink 13 14 Mirror Image TE Mirror image prints the reflected image of a page If you use this feature when printing on transparencies the printed side will be face down on the projector The other side can then be written on and cleaned off without damaging the printed side You can also use this feature for printing on lron on T shirt transfer paper Banner You can create a banner using software such as Corel Print House Microsoft Publisher or Broderbund Print Shop Use big pictures and bold fonts in big sizes For best results use HP Banner Paper Note When using Corel Print House to create a banner choose a border or draw a box around the design so the printed banner is centered Watermark Lets you print a watermark on the first page or on all pages of a document Imaging Options You can adjust the saturation brightness and color tone of printed images by moving the slider bar on the Imaging tab The saturation controls the relative purity of printed colors The brightness darkens or lightens the printed image The color tone controls the perceived warmth and coolness of printed colors Grayscale Grayscale tones print images using only shades of gray Sepia Tone Sepia tones give your images an antique look by printing them using only brown and white Optimized for Fax Optimized for Fax prints your images using high contrast shades of gray m
7. try switching to a USB connection For more information see page 9 There may be insufficient virtual memory in your system Increase the size of your system s virtual memory The PhotoREt option is disabled IF you are printing Best mode on letter sized HP Premium Photo Paper and have disabled the PhotoREt option you need at least 300MB free hard disk space in your system and the printer takes a longer time to print The port setting configuration in your system is not set to ECP Refer to the manual that comes with your computer for information on how to change your port setting or contact your computer manufacturer A print cartridge may be low on ink Replace the low ink print cartridge Paper is Jammed in the Printer Note To clear the printer of any jammed paper open the access cover and pull the paper towards you If you cannot reach the jammed paper turn the panel 23 24 knob at the back of the printer remove the panel pull out the jammed paper and replace the panel If you still cannot reach the paper Lift up the output tray and remove the jammed paper from the main paper tray Tips for Avoiding Paper Jams e Make sure nothing is blocking the paper path e Do not overload the alternative paper tray The alternative paper tray holds up to 10 sheets of plain paper or other print material measuring the same thickness The bottom main tray holds up to 150 sheets of plain paper e Load paper properly e Do no
8. wait for the printed page to dry before printing the Following page Alternative Top Media Feed tips maintenance tips Maintaining the Printer The printer does not require scheduled maintenance Periodic cleaning however enhances the look of the printer and keeps it in peak condition Cleaning may also make it easier to diagnose problems Clean the exterior with a soft cloth moistened with mild detergent and water Caution Clean the printer only with water or water mixed with a mild detergent Using other cleaners or alcohol may damage the printer Caution The ink in the print cartridges has been carefully formulated by Hewlett Packard to ensure superior print quality and compatibility with your printer Damage to the printer or the print cartridge resulting from modifying or refilling the print cartridge is not the responsibility of HP Selecting and Loading Paper The printer prints on plain paper and most other types of paper Most plain paper used for photocopying yields good results Note Paper does not need to be removed from the main bottom media tray when using the alternative top media feed The printer checks for paper feeding from the alternative top media feed If paper is detected the printer picks paper from there without checking the main bottom media tray e Always use paper that conforms to the printer specifications e Do not use media that is damaged curled or wrinkled Do not use paper with cut
9. B port 4 In the General tab click Print Test Page If the test page does not print see Troubleshooting on page 21 Using Your Printer on a Network Your printer can be shared in a network environment by connecting it directly to a network via an optional HP JetDirect external print server For information about installation and setup of HP JetDirect print servers refer to your HP JetDirect Hardware and Software Installation Guides Note Although alternate installation methods are described below the Starter CD is all you need to guide you through a shared printer installation Installing a network printer with the Add Printer command l Click Start select Settings and then select Printers Double click Add Printer In Windows 95 98 select Network Printer In Windows NT 4 0 select Network Printer Server when prompted Type in the network path or queue name of the shared printer Click the Have Disk option when prompted to select the printer model Click Browse and locate the HPI220C INF file This file contains the printer name for you to select The file is located on the Starter CD in Windows PCB3 winnt enu or Windows PCI3 win9x enu IF you need help contact your System Administrator The Installation Option screen appears Follow the instructions on the screen to complete the PC configuration process Connecting to an External Print Server If you ve already installed the printer software and you want to con
10. HP DeskJet 1220C Printer C2694A HP DeskJet 1220Cxi Printer C2695A HP DeskJet 1220Cse Printer HP Supplies You can order HP Supplies from HP World Wide Web Visit HPshopping com http www hpshopping com for more information Print Cartridge Black InkJet 51645G 51645A Color InkJet C6578D C6578A Parallel Cable HP IEEE 1284 A B Parallel Cable 2 m C2950A HP IEEE 1284 A B Parallel Cable 3 m C2951A USB Cable HP USB A B 2 m C6518A Network Interface HP JetDirect 170X external print server J3258A HP JetDirect 300X external print server J3263A HP Bright White InkJet Paper US B size 200 sheets 11 x 17 C1857A A3 200 sheets 297 x 420 mm C1858A US Letter 500 sheets 8 5 x 11 CI824A A4 500 sheets 210 x 297 mm C1825A HP Premium InkJet Paper US B size 100 sheets 11 x 17 C1855A A3 100 sheets 297 x 420 mm C1856A US Letter 200 sheets 8 5 x 11 51634Y A4 200 sheets 210 x 297 mm 51634Z 33 34 HP Premium Heavyweight InkJet Paper US Letter 100 sheets 8 5 x 11 C1852A A4 100 sheets 210 x 297 mm C1853A HP Premium Photo Paper US B size 15 sheets 11 x 17 C6058A A3 15 sheets 297 x 420 mm C6059A US Letter 15 sheets 8 5 x 11 C6039A A4 European 15 sheets 210 x 297 mm C6040A A4 Asian 15 sheets 210 x 297 mm C6043A HP Premium Plus Photo Paper Glossy US Letter 20 sheets 8 5 x 11 C6831A Glossy A4 20 sheets 210 x 297 mm C6832A Glossy Snapshot 20 sheets 4 x 6 C6944A Matte US
11. Letter 20 sheets 8 5 x 11 C6950A Matte A4 20 sheets 210 x 297 mm C6951A HP Professional Brochure and Flyer Paper Glossy US Letter 50 sheets C6817A Glossy A4 50 sheets C6818A Matte US Letter 50 sheets C6955A Glossy Tabloid 50 sheets 11 x 17 C6820A Glossy A3 50 sheets 297mm x 420mm C6821A HP Premium Transparency Film US Letter 50 sheets 8 5 x 11 C3834A US Letter 20 sheets 8 5 x 11 C3828A A4 50 sheets 210 x 297 mm C3835A A4 20 sheets 210 x 297 mm C3832A HP Banner Paper US Letter 100 sheets 8 5 x 11 CI820A AA 100 sheets 210 x 297 mm C1821A HP Iron on T shirt Transfers US Letter 10 sheets 8 5 x 11 C6049A AA 1O sheets 210 x 297 mm C6050A HP Greeting Card Paper US Letter 20 sheets 20 envelopes CI812A AA 20 sheets 20 envelopes C6042A HP Felt Textured Greeting Cards lvory Half fold US Letter 20 sheets 20 envelopes C6828A HP Glossy Greeting Card Paper US Letter 10 sheets 10 envelopes C6044A AA 10 sheets 10 envelopes C6045A HP Restickables US Letter 9 sheet 10 sheets large round C6822A US Letter 9 sheet 10 sheets large square C6823A Regulatory Notice Power Cord Statement The power cord cannot be repaired If it is defective it should be discarded or returned to the supplier LEDs Classification CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT KLASY 1 Z DIODAMI CEWHCYCYMI LED Appareil Diode Electrluminescente de Classe 1 ZARIZENI LED T
12. M drive followed by SETUP for example type D SETUP 3 Click Install Printer Driver from the CD menu Follow the instructions that appear on the screen to complete the printer driver installation Installation for Windows 3 1 1 Start Microsoft Windows and make sure no other Windows applications are running 2 Insert the CD into the CD ROM drive connections 3 Inthe Program Manager window click File and then select Run 4 Atthe command line box type the letter of your CD ROM drive Followed by WIN31 PCL3 language gt SETUP EXE where language is a 3 character code see the appendix on page 39 for a list of the 3 character language codes For example type D WIN3I PCL3 ENU SETUP EXE where ENU is the code for English 5 Follow the instructions that appear on the screen to complete the driver installation 8 Print a Test Page l Open the Printers folder in the Control Panel 2 Right click the printer icon and select Properties from the pop up menu 3 Select Print Test Page If the test page does not print see page 21 other connections Connections Using the USB Port Windows 98 The latest personal computers have USB ports that can be directly connected to the printer s USB port After connecting the USB cable the New Hardware Found Wizard should appear If it does not your computer is probably not configured to use USB Use a parallel cable instead to connect the printer t
13. RIY 1 KLASS 1 LED APPARAT LUOKAN 1 LED Energy Consumption orent Energy Star is a US registered service mark of United States Environmental Protection Agency CORES RMERESER E ERAIBES VCCI DH CROC DIABIRARMRECT CORBIS RRR CERAT OTE ABHWELTWETA CORBMNSVACTL EVA VRR ELT PASHOE SEEMS 5 FHOTFCEMBVET HN U TRUNERBH SIZE gt CIELUIRSU TRU LTF EL 35 36 Safety Information WARNING Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock 1 Read and understand instructions in the User s Guide 2 Use only a grounded electrical outlet when connecting this product to a power source IF you do not know whether the outlet is grounded check with a qualified electrician 3 Observe all warnings and instructions marked on the product Unplug this product from wall outlets before cleaning 5 Do notinstall product or use this product near water or when you are wet Install the product securely on a stable surface 7 Install the product in a protected location where no one can step on or trip over the line cord and the line cord will not be damaged 8 If the product does not operate normally see Troubleshooting section in the User s Guide FCC Regulations This equipment has been tested and found to comply with the specifications of Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interfere
14. System Requirements Check that your computer meets the following requirements Windows 95 98 Pentium 60MHz processor 16MB RAM at least 50MB of free hard disk space Windows 3 1x 486DX processor 66MHz 8MB RAM at least 5OMB of free hard disk space Windows NT 4 0 Pentium 60MHz processor 24MB RAM at least 5OMB of free hard disk space Macintosh Systems MAC OS 8 1 and later USB connect Macintosh only OS 7 6 1 and later Network Macintosh only DOS 33 or later 486DX processor 66MHz AMB RAM Note Graphics intensive documents may require more than 5OMB of free hard disk space getting started getting started Understanding the Printer Parts and Functions 1 Output tray Collects the printed pages 2 Paper guides Guides the paper into the printer 3 Access cover Gives access to the print cartridges and jammed paper 4 Bypass stopper Lifts for inserting paper into the alternative top media feed 5 Cartridge LED Blinks when the access cover is open or a cartridge error occurs 6 Cancel button Cancels the current print job 7 Resume button Blinks while waiting for a printed page to dry Press it if you do not want to wait 9 Postcard guide Extends to guide short media into the printer 10 Main paper tray Holds the standard paper Il USB port Jack for the Universal Serial Bus cable 12 Parallel port Jack for the parallel cable 13 Rear media feed Feeds thicker paper that requires
15. You can run this program by double clicking the Toolbox icon on the desktop or in the program group Web Visit our World Wide Web for the latest printer software product operating system and support information http www hp com go dj1220C or http www hp com cposupport 27 28 HP Telephone Support During the warranty period you may obtain assistance from the HP Customer Care Center Before calling please fill in the following information to be ready to help your Customer Care Center representative What is the serial number of your printer check the back of your printer What model printer do you have What is the brand and model of your computer What driver did you select Run the Toolbox software utility and select Display system information What is the version of printer software you are using open the printer driver Properties click the Preference tab and then click About Have this information ready when you call the support lines The HP Customer Care Center can be reached at any of the following numbers For customers in US During Warranty 208 323 2551 Monday through Friday 6 am to 6 PM MST Post Warranty 900 555 1500 In Canada 877 621 4722 2 50 per minute maximum 25 00 or 800 999 1148 charged to Visa or Master Card 25 00 per call Monday through Friday 7 AM to 6 PM MST For customers outside US Ireland O1 662 5525 Korea 822 3270 0700 Mexico D F 01
16. aking your printed document ideal for faxing Image Enhancement Select Image Enhancement if you want your images enhanced by image processing algorithms that increase the contrast and sharpen the image Preferences The Preferences tab lets you set whether or not a document prints immediately a print preview is displayed or a print confirmation is displayed It also lets you change what happens when the media width sensor detects that the page is not wide enough Note The Preference tab also lets you change the amount of time a page is left to dry before the next page prints Each paper type has a default dry time Ink Volume is a slider that increases or decreases the amount of ink used which affects the way colors appear on the page Printing from DOS Software Programs When printing from DOS you can adjust print settings in two ways in the HP DeskJet Control Panel for DOS and from within your DOS application s printer driver HP DeskJet Control Panel for DOS You have access to many printer features through application specific DOS printer drivers however some software manufacturers do not develop printer drivers for their DOS applications Use the DeskJet Control Panel to specify the default printer settings for printing from DOS applications 15 Note HP DeskJet Control Panel does not support many of the special printing features For more information see the online help Installing the HP DeskJet Control Pane
17. align the cartridges 25 26 Cleaning the Print Cartridges Clean the print cartridges when lines or dots are missing from printed text or graphics Note Do not clean the print cartridge unnecessarily because this wastes ink and shortens the life of the print cartridges 1 Select the Preference tab from the printer driver 2 Click the Services button 3 Select Clean Print Cartridges 4 Follow the instructions on the screen to clean the cartridges Mac Troubleshooting e Check the power Make sure the power cord is connected firmly to the printer and to a working outlet and that the printer is turned on The Power light on the front panel of the printer should be lit e Check the cable Make sure the cable you are using is properly connected to the computer and the printer e Check the Chooser Make sure you ve installed the software to use the printer and the printer is selected The printer s name should be visible on the Left side of the Chooser When you click on the printer s icon the printers name should be available on the right side of the Chooser Select the printer s name e Be patient Complex documents containing many fonts graphics and or color photos take longer to begin printing If the Power light is blinking the printer is processing information e Check the USB port Unplug the printer from the USB port wait a few seconds then plug it back in IF that does not help try plugging the printer in
18. and release it when the Resume light starts to blink If the sample page prints then the problem is not with the printer Check the printer setup Make sure your HP DeskJet printer is selected as the current or default printer and that Pause Printing is not checked Check the network setup Make sure that your printer is properly set up in your network environment See Use the printer on a network on the How Do I 21 Toolbox help and the documentation provided by your network vendors Blank Page is Ejected Check that the tape is removed from the ink nozzles on the print cartridges Check that the media you are using is wide enough The media width must match the page settings in your print settings Check for an empty print cartridge If you are printing black text and a blank page is printed your black print cartridge may be empty Replace the black print cartridge Check the printer setup Make sure your printer is selected as the current or default printer Check the parallel port on your computer If you are using a parallel cable make sure your printer is connected directly to the parallel port Do not share the port with other devices such as a Zip drive Placement of the Text or Graphics is Wrong The paper size or orientation settings may be incorrect Make sure the paper size and page orientation selected in the software program match the settings in the HP print settings dialog box The paper may not b
19. andout 12 Tiling 13 Booklet 13 Manual Duplex Two Sided Printing 13 Mirror Image 14 Banner 14 Watermark 14 Imaging Options 15 Preferences 15 Printing from DOS Software Programs 15 HP DeskJet Control Panel for DOS 15 Installing the HP DeskJet Control Panel for DOS 16 Using the HP DeskJet Control Panel for DOS 16 DOS Printer Driver 16 mac D 17 Setting Up Your Printer on a Macintosh Computer 17 Printing Features 17 printing on various paper media 18 Alternative Top Media Feed 18 Manual Feed maintenance tips Maintaining the Printer Selecting and Loading Paper Using and Caring for Print Cartridges troubleshooting Power Cannot Be Turned On Nothing ls Printed A Blank Page is Ejected Placement of the Text or Graphics is Wrong Something on the Page is Missing or Incorrect Printer Takes a Long Time to Print a Job Paper is Jammed in the Printer Tips for Avoiding Paper Jams Uninstalling the Printer Software USB Installation Failed or Nothing Prints Through USB Windows 98 Printer Does Not Print After Switching Ports Aligning the Print Cartridges Cleaning the Print Cartridges Mac Troubleshooting Printing a Sample Page Printing a Diagnostic Page Customer Support Toolbox Web HP Telephone Support specifications Printer Specifications Ordering Information HP Supplies Print Cartridge Parallel Cable USB Cable Network Interface HP Bright White InkJet Paper HP Premium InkJet Paper HP Premium Heavyweight InkJet Paper
20. e loaded correctly If everything on the page is slanted or skewed make sure the paper width and length guides fit snugly against the left and bottom edges of the paper stack and that there are no more than 150 sheets of paper loaded in the main tray or 10 sheets of paper in the alternative tray The margin settings may be wrong If the text or graphics are cut off at the edges of the page make sure the margin settings for the document do not exceed the printable area of your printer Something on the Page is Missing or Incorrect e The margin settings may be wrong 22 Make sure the margin settings for the document do not exceed the printable area of your printer e Color print settings may be wrong Grayscale might be selected in the HP print settings dialog box The wrong printer may be selected Make sure the correct printer is selected as the current or default printer Printer Takes a Long Time to Print a Job Check your system configuration The minimum system configuration for your printer is 486 66MHz with 24MB RAM However the printer performance is optimized for Pentium machines There may be insufficient hard disk space in your system For printing on 11 x17 paper it is recommended that you should have at least 50MB free hard disk space in your system IF you are printing graphics intensive files make sure you have enough more than 50MB hard disk space For Windows 98 if you are using a parallel connection
21. erify that the system detects the printer In the System control panel check that you can see USB Hewlett Packard DeskJets device name and the DeskJet 1220C printer name below Printer Does Not Print After Switching Ports Important Do not connect both the parallel cable and the USB cable to the printer simultaneously Only use one type of connection to the printer at one time Make sure the cable you are using is properly connected to the computer and the printer Make sure the printer is off when you switch ports If it wasn t turn the printer off then turn the printer on again Check that the port setting matches the physical connection Click Start Settings Printers Right click on the printer and select Properties Click the Details tab and check the port setting Print a test page Click Start Settings Printers Right click on the printer and select Properties Click the General tab and Print Test Page If the test page prints make sure the application you are trying to print from has the correct printer selected Aligning the Print Cartridges The printer automatically aligns the print cartridges whenever you replace one IF the printout looks like the cartridges are misaligned you can align them manually 1 Open the Toolbox by double clicking its icon on the desktop or its icon in the Printer group 2 Choose the Printer Services tab 3 Select Align Print Cartridges Follow the instructions on the screen to
22. h complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE Marking accordingly The product was tested in a typical configuration with Hewlett Packard personal computer systems This Device complies with Part 15 of the FCC Rules Operation is subject to the Following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Singapore October 1999 Chan Kum Yew Quality Manager Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Strasse 130 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Corporate Product Regulations Manager Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 Phone 415 857 1501 G HEWLETT PACKARD Printed on recycled paper W Copyright 2000 Hewlett Packard Company http www hp com go dj1220
23. l for DOS Before you install the Control Panel make sure your printer is set up and turned on 1 Insert the Starter CD into the CD ROM drive 2 At the DOS prompt C gt type the CD ROM drive letter and change the directory to dos djcp For example type D and press ENTER then type cd dos djcp and press ENTER 3 Type INSTALL and press ENTER 4 Follow the instructions on the screen to complete the installation Using the HP DeskJet Control Panel for DOS l Open the DeskJet Control Panel by changing your directory to CAHPI220C 2 Type DJCP and press ENTER 3 Select printer settings that are not available from your DOS applications Printer settings that are selected from a DOS application may override printer settings selected from the Control Panel 4 If desired clean and align the print cartridges for best print quality DOS Printer Driver The manufacturers of DOS applications supply printer drivers The HP DeskJet 850 is the recommended printer driver If it is not available use the HP DeskJet 600 or 500 series Setting Up Your Printer on a Macintosh Computer You can connect the printer to the latest models of Macintosh computers Mac OS 8 1 or later through the USB port To connect older models without a USB port you can either connect the Macintosh to a HP JetDirect print server JetDirect 300x or contact Apple for USB solutions Before connecting your printer to the computer ensure that
24. ll be uninterrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP or c Operation outside the product s specifications For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option IF HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has Functionality at least equal to that of the product being replaced HP p
25. movable panel knob 3 resume button 3 sample page 27 save settings 12 selecting paper 19 sepia tone 15 slow printing 23 special paper 18 specifications 29 Starter CD 1 supplies 34 switching ports 25 system requirements 2 telephone support 28 test page 9 text is wrong 22 tiling 13 Toolbox 1 27 transparencies 18 troubleshooting 21 two sided printing 13 uninstalling the software 24 USB 3 9 17 USB fails 25 using this guide 1 verify a USB installation 10 warranty 36 watermarks 14 web site 2 27 weight 31 ZoomSmart 12 4l DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45001 Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address InkJet and Imaging Solutions Asia Operation 20 Gul Way Singapore 629196 declares that the product Product Name DeskJet 1220C DeskJet 1220Cxi and DeskJet 1220Cse Model Number C2693A C2694A and C2695A Product Options All conforms to the following product specifications Safety IEC 60950 1991 Al A2 A3 A4 EN 60950 1992 Al A2 A3 A4 IEC 60825 1 1993 EN 60825 1 1994 class for LEDs EMC CISPR 22 1997 Class B EN 55022 1998 Class B FCC Title 47 CFR Part 15 Class B VCCI 2 AS NZS 3548 1995 ICES 003 Issue 2 IEC 61000 3 2 1995 EN 61000 3 2 1995 IEC 61000 3 3 1994 EN 61000 3 3 1995 CISPR 24 1997 EN 55024 1998 Supplementary Information D The product herewit
26. nce in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is connected e Consult your dealer or an experienced radio TV technician Hewlett Packard Limited Warranty Statement HP Product Duration of Limited Warranty Software 90 days Print Cartridges 90 days Printer Peripheral Hardware 1 Year see below for details Extent of Limited warranty 1 Hewlett Packard warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product wi
27. nect to JetDirect port 1 NOM A Insert the HP JetDirect CD ROM into your CD ROM drive If the installation program does not run automatically launch Explorer and locate the file Select the option to install JetAdmin and follow the instructions on the screen After completing the Jet Admin install select HP DeskJet 1220C Printer in the Printers folder Click the right mouse button and select Properties Select the Details tab and click Add Port Select a new JetDirect port and assign it to the printer Click OK LL Printing Features This section describes the features of your new printer such as tiling and the available imaging options such as converting to grayscale For detailed procedures on how to use features see the online help Note The printing features described here are for Windows 95 or later and Windows NT 4 0 or later You can access the Printing features using the printer control panel and right clicking on the printer icon In Windows 95 or 98 select Properties In Windows NT 4 0 select Document Defaults Most applications also Let you access printer properties from the Print dialog Save Your Settings You can save the current driver settings for example page orientation paper source for reuse For convenience Quick Sets can be saved from most printer driver tabs You can also restore printer driver default settings by selecting Factory Defaults Enlarging or Reducing a Document
28. ntosh MS DOS Compatibility applications Fonts 8 built in fonts 4 each in portrait and landscape orientations CG Times CG Times Italic Univers Univers Italic Courier Courier Italic Letter Gothic Letter Gothic Italic Euro Symbol Supported Smart Software In box printer driver features Features HP ZoomSmart scaling technology Tiling Booklet Handout N up printing Manual Duplex Banner Mirror Image Watermark Optimized for Fax Print Preview Sepia Quick Sets Schedule Printing ColorSync Note Windows Only Macintosh Only Media Size Type Plain InkJet photo glossy Super B 13 x 19 U S Tabloid 11 x 17 U S Legal 8 5 x 14 U S Letter 8 5 x 11 U S Executive 7 25 x 10 5 Statement 5 5 x 8 5 European A3 297 x 420 mm A4 210 x 297 mm A5 148 5 x 210mm JIS B4 257 x 364 mm JIS B5 182 x 257 mm U S Letter 8 5 x 11 European A4 210 x 297 mm U S Tabloid 11 x 17 A3 297 x 420 mm Transparencies U S Letter 8 5 x 11 European A4 210 x 297 mm Envelopes U S No 10 4 12 x 9 5 U S A2 Invitation 4 37 x 5 57 U S Monarch 3 87 to 7 75 x 7 5 European DL 220 x 110 mm C5 162 x 229 mm Japanese Kaku 2 240 x 333 mm 3 120 x 235 mm 4 90 x 205 mm Media Size Type Continued Labels Custom Size Main Paper tray Media Handling Alternative top media feed Manual feed Output tray capacity Recommended Media Weight Envelopes Card
29. o your computer Note The following procedure assumes that you have completed steps 1 through 5 in the Setting Up section that starts on page 4 l Insert the HP Printer Starter CD into your CD ROM drive Do not click the printer installation icon Proceed to step 2 2 Turn off the printer and connect the USB cable purchased separately part number C6518A 3 Turn on the printer If the computer is properly configured to use USB Windows will detect the printer 4 The Add New Hardware Wizard dialog box appears a Click Next until you are asked to specify a Location for the software b Click Browse double click on the CD icon typically the D drive click on the Windows Win98usb directory and then click OK c Click Next to the see the subsequent dialog boxes and click Finish d Click Back if Windows was unable to locate a driver and repeat steps 4a to 4c If the Add New Hardware Wizard screen disappears before completing the installation detach and reattach the USB cable and repeat step 4 5 Install the printer software Click Next and follow the instructions that appear on the screen to complete the installation Note Do not connect a USB and a parallel cable to printer at the same time To verify the installation 1 Make sure the USB cable is properly connected and the printer is on 2 Openthe printer s properties from the printer control panel 3 Inthe Details tab check that the printer is set to the US
30. oblem verify the color cartridge is an HP C6578 Series cartridge and the black cartridge is an HP 51645 Series cartridge 4 If the problem persists replace the cartridge Consider replacing the color cartridge with an HP C6578 Series cartridge Consider replacing the black cartridge with an HP 51645 Series cartridge No problems troubleshooting troubleshooting Power Cannot Be Turned On Check that the power cord is connected Check that the Removable panel located at the back of the printer is tightly pushed into the slot and that the knob is in the LOCK position Nothing Is Printed Check the power Make sure the power cord is connected firmly to the printer and to a working outlet and that the printer is turned on The Power light on the front panel of the printer should be lit Be patient Complex documents containing many fonts graphics and or color photos take longer to begin printing If the Power light is blinking the printer is processing information Check the paper Make sure paper is loaded correctly in the tray and that the paper is not jammed in the printer Check the print cartridges Make sure that both the black and color print cartridges are properly installed and that the access cover of the printer is closed The cartridge LED flashes if the print cartridges are not installed correctly Try printing a sample page Turn the printer off and then back on Press the Resume button
31. on Various Paper Media Lists the media that you can use in your HP DeskJet 1220C series printer Maintenance Tips Lists ways to keep your printer in good condition Troubleshooting Helps you solve printer problems and explains how to contact Customer Support Specifications Lists information such as print cartridge part numbers supported media tray capacity and system requirements For More Information Toolbox Contains how to and troubleshooting instructions and allows access to printer maintenance functions and HP information Under Windows an icon appears on the desktop after you install the software In Macintosh a desktop printer icon appears on the desktop Starter CD Includes printer software additional software templates a quick tour of your printer a utility that lets you copy the printer software to a floppy disk an electronic copy of this User s Guide and ordering information Web Site http www hp com go dj1220 links to the HP web site for latest printer software product operating system and support information Note IF the suggestions in these resources do not help you solve your printing problems see page 27 for a list of resources available to you for the support and maintenance of your printer You can also go to http www hp com cposupport For online technical support which includes searchable technical notes databases Or ask for assistance from the HP Customer Care Center
32. operating conditions 15 to 35 C 59 to 95 F Storage temperature 40 to 60 C 40 to 140 F Relative Humidity 20 to 80 RH non condensing Noise levels per ISO 9296 Sound power LwAd 5 8 B A Sound Pressure LpAm 47 dB A By stander position Minimum Windows 3 1x 486 66MHz 8MB RAM Windows 95 98 Pentium 60MHz processor 16MB RAM Windows NT 4 0 Pentium 60MHz processor 24MB RAM MAC OS 8 1 or above USB connect Macintosh only OS 7 6 1 or above Network via HP JetDirect only MS DOS DOS 3 3 or above 486 66MHz AMB RAM Recommended Windows 3 1x 486 66MHz processor 8MB RAM Windows 95 98 Pentium 300MHz processor 33MB RAM Windows NT 4 0 Pentium 300MHz processor 64MB RAM Power MAC G3 OS 8 6 350MHz 64MB RAM iMac OS 8 6 333MHz 32MB RAM 5OMB Free Hard Disk space for 11x17 or A3 size printing High resolution images and graphics intensive files may require more disk space l year limited warranty Product Certifications Safety Certifications CCIB China CSA Canada PSB Singapore UL USA NOMI I NYCE Mexico TUV GS Germany SABS South Africa JUN Korea LS Lithuania EEI Estonia CE European Union B mark Poland EMI Certifications FCC Title 47 CFR Part 15 Class B USA ICES 003 Canada CTICK Australia amp New Zealand VCCI Japan CE European Union BCIQ Taiwan JUN Korea LS Lithuania Ordering Information Number Description C2693A
33. outs or perforations or paper that is heavily textured or embossed e Do not use multiple part forms e load only one paper type at a time into any of the trays e Except when using manual feed load the paper print side down with the right edge of the paper aligned against the right edge of the tray e Do notload more than 150 sheets of paper or 15 envelopes into the main tray at one time For the alternative top media feed do not load more than 10 sheets of paper or 3 envelopes Load only one sheet of paper into the manual feed tray Using and Caring for Print Cartridges When you open the printer s access cover the yellow arrow on the print cartridge cradle aligns to one of the icons near the back of the printer If the Print Cartridge Status light flashes open the printer s access cover and follow the instructions below If the arrow points to lt means To solve the problem Problem with color print cartridge Problem with black print cartridge Color print cartridge low on ink Black print cartridge low on ink Print cartridges OK The print cartridge is either missing improperly installed the wrong print cartridge for the printer defective Color print cartridge is running low on ink Black print cartridge is running low on ink Print cartridges are operational 1 Insert print cartridge if there is none 2 Reinsert print cartridge if there is one 3 If the above do not solve the pr
34. roducts may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service are available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer 37 38 Limitations of Warranty 1 TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Limitations of Liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Local Law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and f
35. rom country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS appendix Language Abbreviations Language Arabic Chinese Simplified Chinese Traditional Czech Danish Dutch English US and UK Finnish French Euro German Greek Hebrew Italian Japanese Korean Norwegian Polish Portuguese Euro Ru
36. s Macintosh I O Interface 8MB of built in RAM Dimensions U S Index card 4 x 6 U S Index card 5 x 8 European A6 card 105 x 148 5 mm Japanese Hagaki Postcard 100 x 148 mm U S Labels 8 5 x 11 European A4 Labels 210 x 297 mm Width 4 to 13 102 to 330 mm Length 6 to 50 152 to 1270 mm Sheets up to 150 Envelopes up to 15 Cards up to 60 Sheets up to 10 Envelopes up to 3 Cards up to 4 Single sheet only for thick paper envelopes and cards Up to 50 sheets 60 to 135 g m 16 to 26 lb Bond using primary and secondary path 60 to 250 g m 16 to 67 lb Bond using manual feed up to 0 52 mm or 0 02 using manual feed 75 to 90 g m 20 to 24 lb Bond 110 to 200 g m TIO lb index IEEE 1284 Centronics parallel compatible Universal Serial Bus Windows 98 and USB connect With paper tray closed 592 3 mm 23 3 W x 233 mm 9 2 H x 381 mm 15 0 D With paper tray fully extended 592 3 mm 23 3 W x 233 mm 9 2 H x 672 mm 26 5 D Reliability amp 5 000 pages month Estimated Usage Power Supply Built in Universal Power Supply Power Power Modules input voltage 100 to 240 VAC 10 Requirements 50 60 Hz 3 Hz Power 1 watt maximum when off 11 3 watts maximum non printing Consumption 47 7 watts maximum when printing 3 32 Operating Environment System Requirements Operating temperature 5 to 40 C 41 to 104 F Recommended
37. ssian Spanish Swedish Turkish 39 index access door 3 aligning the print cartridges 25 alternative top media feed 18 avoiding paper jams 24 banner printing 14 blank page prints 22 blinking LEDs 21 booklet 13 cancel button 3 cards 18 cleaning the print cartridges 26 custom paper 18 customer support 27 DeskJet control panel 16 diagnostic page 27 dimensions 31 DOS 15 envelopes 18 Faxes 15 FCC regulations 36 flashing LEDs 21 Fonts 30 graphics are wrong 22 grayscale 15 handout 12 HP supplies 33 icons 20 image enhancement 15 imaging options 15 index ink volume 15 installing printer software 8 interface 31 jammed paper 23 JetAdmin 11 labels 18 Macintosh information 17 Macintosh troubleshooting 26 main paper tray 3 maintaining your printer 19 manual duplex 13 manual feed 3 18 media size 30 media handling 31 media width sensor 15 memory 31 mirror image printing 14 missing images 22 network printing 10 nothing prints 21 26 operating environment 32 ordering information 33 output tray 3 paper 19 33 paper guides 3 paper jams 23 parallel port 3 part numbers 33 parts 3 power button 3 power input 3 power requirements 31 preferences 15 print cartridge icons 20 print servers 11 print speed 29 print test page 9 printer drivers 16 printer software 8 printing features 12 removable panel 3 re
38. to another USB port e Check the condition of the cable Make sure the cable to your printer is not damaged or frayed IF it is contact the manufacturer of the cable and have it replaced Printing a Sample Page Print a sample page without being connected to a computer This allows you to see that your printer is set up correctly l Turn off the printer and then turn it on again by pressing the Power button 2 Press the Resume button and release it when the Resume light starts to blink Your printer prints a sample page Printing a Diagnostic Page 1 Power on your printer 2 Press and hold down the Power button and press the Resume button Four times 3 Release the Power button Your printer prints a diagnostic page Note If the problem persists contact the HP Customer Care Center listed in this User s Guide and if possible supply the information on the diagnostic page Customer Support The information in the previous chapter suggests solutions to common problems If your printer is not operating properly and these suggestions do not solve your problem try using one of the following support services to obtain assistance Toolbox Note Toolbox is available only if you installed the printer driver through SETUP EXE The Troubleshooting tab in this program provides easy step by step solutions to common printing problems You should be able to resolve most printing problems by stepping through the provided solutions
39. tuse paper that is curled or crumpled e Always use paper that conforms with those listed in the Printer Specifications section Uninstalling the Printer Software For parallel port or network connections in Windows 95 98 and NT 4 0 1 Start Windows and make sure no other Windows applications are running 2 Click Start Programs HP DeskJet 1220C Printer and select Uninstaller 3 Follow the instructions that appear on the screen to complete the removal of the printer software Note You must have administrator privileges to uninstall the printer software in the Windows NT 4 0 For USB connections in Windows 98 follow the steps above and restart Windows If the software was not successfully installed or the Uninstaller could not be found 1 Install the printer software for a parallel port connection LPTI using the Starter CD 2 After installation is complete uninstall the software as described above This will also remove previously failed USB installations 3 Restart Windows to complete the removal of the printer software USB Installation Failed or Nothing Prints Through USB Windows 98 If the installation failed uninstall the driver and retry the installation Check that your computer has a USB port and is properly configured to use USB Check that your computer is running Windows 98 Check that the USB cable is properly connected to the computer and the printer Check that the printer is on V
40. your configuration meets these requirements e Your computer must support USB e You need a USB compliant interface cable e Your computer must be running MacOS 8 1 or later Note The following procedure assumes that you have completed steps 1 through 5 in the Setting Up section that starts on page 4 l Connect the USB cable purchased separately part number C6518A 2 Insert the HP Printer Starter CD into your CD ROM drive Double click the Installer icon 3 Follow the instructions on the screen to complete the installation 4 Select Chooser from the Apple menu 5 Click the printers icon from the left side of the Chooser window Then click HP 1220C from the right side of the Chooser window Close the Chooser Printing Features Many of the features available in Windows are also available on Macintosh See the balloon help for information on the available features and their options paper printing on various paper media You can print on the media listed below For details see Printer Specifications on page 29 Standard paper Custom paper Envelopes Cards Thick 0 52 mm or 0 02 cards Labels Transparencies and slides HP special paper Note IF printing more than one page on transparencies photo paper or other special paper the Resume light blinks after each page has been printed to allow for the printed page to dry before printing the next page Press the Resume button if you do not want to
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